We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Clyde, NY 14433
Chuck
Job Details: 04/22/2022
"Replaced cam, hub, belt and gearcase. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006384 BELT , used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Rochester, NY 14618
Jeremy
Job Details: 04/22/2022
Wrong freezer door was ordered. Ordering correct part number W11436967. Left other door with customer.; ordrng 1 W11436967 (Freezer Door)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Farmington, NY 14425
Jeremy
Job Details: 04/22/2022
Found hot water flow restricted cleaned screen on fill valve. Unit checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Victor, NY 14564
Jeremy
Job Details: 04/22/2022
"Replaced cam, actuator, motor, harness and suspension, unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL OVEN
Model MMW7530WDS
Near Victor, NY 14564
Jeremy
Job Details: 04/22/2022
While attempting to tighten microwave door handle screw the door glass shattered. Door glass is no longer available. Office will follow up further.; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Livonia, NY 14487
Jeremy
Job Details: 04/22/2022
"Customer stated unit is leaking. Checked and found F6E4 error. Noticed water in unit on arrival, unit had not been run recently. Found fill valve letting water pass causing overfill situations and leaks. Ordering fill valve. Turned off water supply.; ordrng 1 W11175771 (Fill Valve)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Conesus, NY 14435
Jeremy
Job Details: 04/22/2022
Found F0E3 code for overload. Ran diagnostics all functions check. Customer stated it is possible they had too much laundry. Advised customer to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Springwater, NY 14560
Jeremy
Job Details: 04/22/2022
"Unit has H2O code, checked and found wires broken at fill valve connector. Ordering fill valve and harness.; ordrng 1 W11568793 (Harness) and 1 W11434044 (Fill Valve)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Auburn, NY 13021
Chuck
Job Details: 04/22/2022
"Customer stated that the unit will not go into a spin. Code found F8E1-long fill. I did get the unit to spin doing a component test. Unit completed a diagnostic cycle successfully. I noticed that the customers drain line is running along the floor into a 1 inch pvc pipe into a sump, i suggested to the customer to purchase a longer drain hose and put it directly into the 2 inch stand pipe. Customer instruct, unit tested good"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Spencerport, NY 14559
Dave L
Job Details: 04/22/2022
"Replaced latch due to failed reed switch. Calibrated and tested ok. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER , used 1 W10810403 (Latch) from stock"
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Webster, NY 14580
James
Job Details: 04/22/2022
Replaced bearing and tested. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
James
Job Details: 04/22/2022
Replaced wash motor and tested. Unit functions properly ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Webster, NY 14580
James
Job Details: 04/22/2022
Unit loud in spin cycle due to failed gearcase. Need grarcase and slider. Unit had 5 year Maytag warranty. Customer getting proof of purchase next visit. ; ordrng 1 W11393685 (Gearcase) and 1 Sh15 and 1 W10734521 (Slider)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Irondequoit, NY 14609
James
Job Details: 04/22/2022
Drain pump contacted floor and cracked tub. Drain hose too short. Need tub assembly and hose. ; ordrng 1 W11219115 (Tub) and 1 285863 (Hose)
We serviced a
MAYTAG WASHER
Model MHWZ600TW02
Near Rochester, NY 14607
Andres
Job Details: 04/22/2022
"Customer stated unit was not draining when in a cycle. Diagnosed unit and found a blockage in the drain pump. Cleared it out and put back together. Tested unit, washer now drains properly."
We serviced a
WHIRLPOOL DRYER
Model WED8740DW0
Near Rochester, NY 14610
James
Job Details: 04/22/2022
Water valve stuck open and is filling cabinet. Valve is defective. Replaced steam valve and tested in diagnostics. Ran dryer on quick dry and it functions properly. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Dansville, NY 14437
Jeremy
Job Details: 04/21/2022
"Customer stated unit is squeaking. Checked and found no error codes, unable to replicate issue. Advised customer to monitor."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Irondequoit, NY 14622
James
Job Details: 04/21/2022
Unit not finishing spin cycle on some settings and dispenser is full of water. Tested unit and it passed diagnostics. Checked actuator and cleaned dispenser. Unit needs updated dispenser drawer. ; ordrng 1 W10861667 (Dispenser ship to customer)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Irondequoit, NY 14622
James
Job Details: 04/21/2022
Unit stuck in drain cycle with leds off. Cleared control and ran calibration. Tested diagnostics cycle and drain and spin. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Syracuse, NY 13212
Chuck
Job Details: 04/21/2022
"Customer stated Washer wont go past sensing. F7E1 error code found- tachometer missing or wrong signal. I found the problem to be with the actuator. Replaced actuator which corrected the Error code. Calibrated unit and ran a diagnostic test cycle in which i discovered that the gearcase is grinding. Ordering gearcase, cam and belt ; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11423758 (Gearcase), used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Liverpool, NY 13090
Chuck
Job Details: 04/21/2022
Customer is concerned about the unit not chiming anymore when she hits a button. No codes. I inspected unit and found that the connector from the console to the control was not fully inserted. I reinserted connector and that restored the chimes. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Liverpool, NY 13090
Chuck
Job Details: 04/21/2022
Customer found a F8E4- float switch error code (only code) i cleaned out drip pan and reinstalled drip pan. Ran unit and could not find any leaks. Unit tested good ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN
We serviced a
WHIRLPOOL WASHER
Model LA5530XSW1
Near Rochester, NY 14619
Jeremy
Job Details: 04/21/2022
"Replaced gearcase, clutch, basket drive and coupler. Unit checks good.; dspstn on spec-tagged invntry: 1 WP389140 BLOCK"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Penfield, NY 14526
James
Job Details: 04/21/2022
Unit was flickering leds and not cooling. Customer reset breaker and unit began functioning. Inspected unit and found pantry harness torn and wires shorting out. Need harness. ; ordrng 1 W11170612 (Harness)
We serviced a
MAYTAG DISHWASHER
Model MDBH955AWB
Near Rochester, NY 14610
Jeremy
Job Details: 04/21/2022
"Found door latch broken not allowing door to latch closed. Replaced latch assembly, unit checks good."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14610
Jeremy
Job Details: 04/21/2022
"Found oil covering entire bottom of unit and cracked washplate. Ordering gearcase, cam, belt, pulley shield, motor, washplate and washplate screw.; rqstng P&A on 1 W11454734 (Gearcase) and 1 WPW10427633 (Shield), ordrng 1 W11239857 (Belt), rqstng P&A on 1 W10721967 (Cam) and 1 W10752187 (Screw) and 1 W10902814 (Washplate) and 1 W11026785 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WFW90HEFW1
Near Fairport, NY 14450
Andres
Job Details: 04/21/2022
"Installed new main board on unit. Ran a diagnostic cycle successfully. Unit working properly.; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Fairport, NY 14450
Andres
Job Details: 04/21/2022
Customer stated unit is still leaking. Diagnosed unit but could not exactly see where it was leaking from. There are water marks running down the back panel where the dispenser housing and water valve are. Also theirs soap along with these water marks which makes me think it is coming from one of those two.; ordrng 1 W11413407 (Dispenser and valve assembly.)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near Palmyra, NY 14522
Andres
Job Details: 04/21/2022
Customer stated unit was frosting up on the back wall. Diagnosed unit and found that it was having a defrost issue. Checked defrost heater which tested good. Replaced thermistor on unit and customer is to monitor.; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ontario, NY 14519
James
Job Details: 04/21/2022
Door falls open. Rh hinge disconnected. Reconnected hinge and tested. Inspected unit and verified it has updated heater.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHW0
Near Farmington, NY 14425
Andres
Job Details: 04/21/2022
"Customer stated wheels broke off rack adjuster. Had new adjuster with me, replaced rack adjuster on unit."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Victor, NY 14564
Andres
Job Details: 04/21/2022
Customer states that unit is still giving him F9E1 error code for drain issue. I called whirlpool since we've replaced board and unit drains properly when in a diagnostic cycle and when cycle is cancled. Tech support advised me to turn off rinse aid incase it is causing too many suds to drain. If problem persist order drain pump W11412291. Sr 7733488140
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Pittsford, NY 14534
Andres
Job Details: 04/21/2022
Customer stated unit would not turn on. Turned unit to a timed dry setting and pressed start. Unit started right away and also was heating. Could not duplicate problem. Customer is to monitor it.; dspstn on spec-tagged invntry: 1 341241 BELT and 1 WP3392519 FUSE-THERMAL
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XBL00
Near Webster, NY 14580
James
Job Details: 04/21/2022
Unit worked for about 2 cycles then stopped. Power to unit. Ui wont power on and elements not functioning. Replace module and ui at same time. Need model of bottom of unit when uninstalled. ; ordrng 1 WPW10396615 (Ui)
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ0
Near Williamson, NY 14589
James
Job Details: 04/21/2022
Unit would not allow cycle to be selected. Reset power now unit functions properly. Customer is to monitor if problem persists replace W10198199
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Webster, NY 14580
James
Job Details: 04/21/2022
Control knob came off. Reinstalled knob and tested. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Churchville, NY 14428
Dave L
Job Details: 04/21/2022
Found washer would not start. Unable to access diagnostics through UI. Water remains in washer. Will need extra time to diagnose.Rescheduled customer. ; rqstng P&A on 1 W11413337 (Console) and 1 W11543997 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Liverpool, NY 13090
Chuck
Job Details: 04/21/2022
Unit had bad heater. Replaced heater. Left old heater with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Rochester, NY 14613
Dave L
Job Details: 04/21/2022
Replaced outer door panel.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS09
Near Webster, NY 14580
James
Job Details: 04/21/2022
Unit arcing while in use. There is a hole im liner at rr corner. Called trade care and they said it has 5 years warranty from lowes.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pittsford, NY 14534
Andres
Job Details: 04/21/2022
Customer stated unit would turn off every few weeks. Explained to customer that it is difficult to find issue when unit is running. I suggested replacing main board on unit as all the power comes from there. Customer says unit does not trip breaker all he does is unplug it then plug it back in.; ordrng 1 W10804160 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Camillus, NY 13031
Chuck
Job Details: 04/21/2022
Replaced sump and motor & heater. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Cayuga, NY 13034
Chuck
Job Details: 04/21/2022
"Replaced gearcase, cam, hub and belt. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT , used 1 W10528947 (Hub) from stock"
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Rochester, NY 14617
Dave L
Job Details: 04/21/2022
Checked washer for leaks. Found that the wash sink drains into the floor. Water is coming up out of the clean out on the basement floor. Recommending g that the customer have a licensed plumber investigate this plumbing isssue
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Spencerport, NY 14559
Dave L
Job Details: 04/21/2022
"The reed switch in the latch has failed preventing the unit from completing cycles. Ordering latch. ; ordrng 1 W10810403 (Latch), dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Rochester, NY 14617
Dave L
Job Details: 04/21/2022
Cam will not engage drive pulley because of excess play in the transmission. Gear case and camWill need to be replaced. Customer is going to replace the washer.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Irondequoit, NY 14617
Dave L
Job Details: 04/21/2022
"Replaced sump due to open wash motor. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR , used 1 Sh (Sh) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Rochester, NY 14623
Andres
Job Details: 04/21/2022
Customer stated unit would give her F5E3 for lid lock not unlocking. Ran a diagnostic cycle successfully. Checked lid lock as well and did not see anything wrong. Started a normal cycle on unit to see how it would respond. Unit started cycle properly and started washing. Could not get it to duplicate issue.; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Waterloo, NY 13165
Chuck
Job Details: 04/21/2022
"Unit had bad heater , replaced heater. Left old heater with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Geneva, NY 14456
Chuck
Job Details: 04/21/2022
Replaced burner kit and front left electrode. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ00
Near Rochester, NY 14612
Dave L
Job Details: 04/21/2022
Customer had dumped the ice bin and was not sure if the length of time to refill the bin was normal. Found full ice bin. Bucked normally takes 72 hours to fill. Unit tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Hamlin, NY 14464
Dave L
Job Details: 04/21/2022
Uninstalled dishwasher. Was able to remove dented area by hand. The customer agrees with my recommendation to not replace the entire tub for this issue. Ran unit pulled out of cabinetry to verify that the upper track seal was sealing properly. Tested ok. ; dspstn on spec-tagged invntry: 1 W11409866 TUB
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Newark, NY 14513
Chuck
Job Details: 04/21/2022
"Unit is not powering on. I inspected unit, the unit is getting proper voltage, the thermal fuse tested good and the unit is receiving voltage to the board. Console is non responsive. Ordering console W11419056 and control W11525997; ordrng 1 W11419056 (Console) and 1 W11525997 (Control)"
We serviced a
GE WASHER
Model GTW220ACK6WW
Near Rochester, NY 14608
Andres
Job Details: 04/21/2022
"Customer stated unit would not start. Put unit into a diagnostic mode and checked lid lock, unit would not lock. Tried to also run a spin cycle but since unit is not locking it will not spin. Unit needs new lid lock.; schdld next appmnt for 4/26 TUE !"
We serviced a
AMANA DRYER
Model NED5800HW1
Near Rochester, NY 14607
Andres
Job Details: 04/21/2022
Customer stated unit was not working correctly on sense cycle. Put unit into a diagnostic mode but could not get it to run moisture sense test. Unit was not responding to commands in diagnostic mode. When in a timed cycle unit works properly but sensing cycles do not.; ordrng 1 W11491458 (Acu) and 2 WP3387223 (Sensor)s
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Pittsford, NY 14534
Jeremy
Job Details: 04/21/2022
Replaced heater in accordance with special project.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14623
Jeremy
Job Details: 04/21/2022
Replaced element in accordance with special project.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14623
Jeremy
Job Details: 04/21/2022
Discovered not enough rinse aid was being used. Left part with customer.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Hemlock, NY 14466
Jeremy
Job Details: 04/21/2022
Customer stated unit will not spin. Checked and found found F7E4 error code. Unit will not enter a full spin and noticed slight noise and slider not sliding. Ordering slider.; ordrng 1 W10734521 (Slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Webster, NY 14580
James
Job Details: 04/21/2022
Replaced main control and lh ff shelf. Tested icemaker in diagnostics. One year warranty on repair.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Irondequoit, NY 14609
James
Job Details: 04/21/2022
Replaced harness and power cord. Tested oven and cooktop. Unit functions properly. One year warranty on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Syracuse, NY 13212
Chuck
Job Details: 04/20/2022
"Unit has bad heater, replaced heating element. Left old heater with customer. Unit tested good ; used 1 W11537778 (Heater) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Syracuse, NY 13207
Chuck
Job Details: 04/20/2022
"Customer stated that unit would fill and do nothing else. Found error codes F9E1-long drain and F8E6-water hazard. Vacuumed water out of tub as unit was not draining, then I made sure that there was no debris in pressure sensor hose or port. Calibrated unit. Ran a diagnostic test cycle in which the unit ran normally. If problem persists the unit will need a new control W11510463. Unit is updated and connected to WiFi. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Marcellus, NY 13108
Chuck
Job Details: 04/20/2022
"Customer stated that he is hearing clicking sound durning the sensing phase of cycle. Error code F7E6-motor fault. Found the problem to be the actuator , replacing actuator W10913953; used 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL OVEN
Model ACR4303MFW4
Near Skaneateles, NY 13152
Chuck
Job Details: 04/20/2022
Replaced rear right element. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS
Near Seneca Falls, NY 13148
Chuck
Job Details: 04/20/2022
Unit has bad heater. Replaced heating element. Left old heater with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Waterloo, NY 13165
Chuck
Job Details: 04/20/2022
"Loose handle, tightened handle. Customer is also concerned about the glass getting loose again. Ordering door kit W10883496 per SP#W10878790; ordrng 1 W10883496 (Door kit)"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Geneva, NY 14456
Chuck
Job Details: 04/20/2022
"Washer not finishing a cycle. Codes F3E1-pressure system fault , F7E1-basket speed fault, F5E3-lid unlock fault. I inspected the pressure hose and cleared the debris, i made sure that flashing wasnt causing an obstruction. After running a diagnostic test cycle i noticed that the motor was just humming , unit needs a capacitor. Ordering capacitor W11158830; ordrng 1 W11158830 (Capacitor)"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Rochester, NY 14605
James
Job Details: 04/20/2022
"Complaint of unit making grinding noise. Hot and cold reversed. No errors. Cam contacting pulley shield and cam grinding. Replaced cam and actuator and corrected hoses. Ran calibration and leveled unit. Unit functions properly. ; used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB02
Near Fairport, NY 14450
Andres
Job Details: 04/20/2022
Customer stated unit felt a little warm compared to normal. Diagnosed unit and found condenser was covered in dust and hair. Cleaned out condenser for customer and told her to monitor it.; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Spencerport, NY 14559
Dave L
Job Details: 04/20/2022
Door gasket was disengaged at left top corner. Re installed gasket and adjusted rack.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Spencerport, NY 14559
Dave L
Job Details: 04/20/2022
Customer concerned with unit not completing cycles. They stated that the washer would display SUD and shut off. Cleared pressure system. Recommending that the customer only use afresh cleaner once or twice a year based on their usage.
We serviced a
WHIRLPOOL DRYER
Model GGW9200LW1
Near Henrietta, NY 14467
Jeremy
Job Details: 04/20/2022
"Customer stated unit is making squealing noise. Found belt and idler worn possibly causing noise. Customer elected to replace idler and belt. Unit checks good.; used 1 279640 (PULLEY-IDLER), and 1 661570V (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW
Near Rochester, NY 14618
Jeremy
Job Details: 04/20/2022
Ran diagnostics and got F8E1 error. Checked and found unit is not getting cold water from supply. Advised customer to correct water issue and monitor unit.
We serviced a
WHIRLPOOL DISHWASHER
Model MDBTT59AWB
Near Pittsford, NY 14534
Jeremy
Job Details: 04/20/2022
"Found that wouldn't drain. Checked and found that new garbage disposal had been installed without dishwasher drain knockout removed. Removed knockout, unit checks good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Rochester, NY 14626
Dave L
Job Details: 04/20/2022
Customer was concerned with unit not shutting off. They suspected a defrost issue. Verified full and complete frost pattern. No defrost issue. Found empty ice bin causing longer than normal run times.Quoted for ice maker. Customer will let us know when they want to proceed. Left ice maker off; rqstng P&A on 1 W10882923 (Ice maker)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Rochester, NY 14606
Dave L
Job Details: 04/20/2022
Unit has a low side leak. Suspecting evaporator compressor is under 10 year warranty and should be replaced in tandem. Customer was not ready to make a decision. Quoted 664.74 for balance of repair. ; rqstng P&A on 1 W10836706 (Evaporator) and 1 W11092625 (Compressor)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Pittsford, NY 14534
Jeremy
Job Details: 04/20/2022
Found unit making clanking noice during agitation. Found agitator and bolt to be slightly loose possibly causing issue. Ordering agitator and bolt.; rqstng P&A on 1 W11550891 (AGITATOR) and 1 W10752187 (Bolt)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS
Near Fairport, NY 14450
Jeremy
Job Details: 04/20/2022
Customer stated unit had leaked. Found floor boards in front of and underneath unit are warped and seams are separating. See attached photos. Found heating element bushings had failed and no longer holding a seal causing water to leak from unit. Replaced element in accordance with service bulletin and special project S17304. Called techline to document damages SR7733477733.; used 1 W11537778 (ELEMENT) from stock
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JZ0
Near Palmyra, NY 14522
Jeremy
Job Details: 04/20/2022
Replaced cooktop for thermal crack.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS537SIAB00
Near Victor, NY 14564
Jeremy
Job Details: 04/20/2022
"Replaced damper, unit checks good; used 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, NY 14626
Dave L
Job Details: 04/20/2022
Found unit not defrosting properly. Bi metal was not at tat hes to the suction line from previous service causing it to remain open for prolonged periods of time. Defrosted unit and reseated terminator. Verified proper operation on defrost heater. ; ordrng 1 W11567938 (UI)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Rochester, NY 14616
Dave L
Job Details: 04/20/2022
"Replaced gear case and hub due to worn transmission spline. Calibrated and tested ok. ; dspstn on spec-tagged invntry: 1 W11454734 GEARCASE , used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Hilton, NY 14468
Dave L
Job Details: 04/20/2022
"Unit will not make ice due to a frozen fill tube. Ordering heater and UI.; ordrng 1 W10789393 (UI) and 1 W11087201 (Heater), dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14621
James
Job Details: 04/20/2022
Unit not drying heater sounds like its ticking with unit off. Tested heater and reseated connections. Chrcked vent and verified 240v. Tested again and unit is functioning properly
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Hilton, NY 14468
Dave L
Job Details: 04/20/2022
Replaced rollers due to noise. Unit tested ok. ; used 1 4392065 (Repair kit) from stock
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Rochester, NY 14621
James
Job Details: 04/20/2022
Customer gets e0c error and unit works intermittent if power is reset. F3e1 stored and drain running when plugged in. Cleared pressure hose and reseated connector in pressure switch. Tested and found no issues. Customer is to monitor. If problem persists replace WPW10448876 and W11044559
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Canandaigua, NY 14424
Jeremy
Job Details: 04/20/2022
"Part did not come in, reordering console.; rqstng P&A on 1 W11384512 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Fairport, NY 14450
Andres
Job Details: 04/20/2022
Customer stated unit was leaking water. Diagnosed unit and found leak to be coming from single solenoid in back of the unit.; ordrng 1 W10865826 (Valve) and 1 WPW10577369 (Cover)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Canandaigua, NY 14424
Jeremy
Job Details: 04/20/2022
"New motor pulley is damaged, ordering new motor.; ordrng 1 W10890624 (DRIVE MOTOR)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near Fairport, NY 14450
Andres
Job Details: 04/20/2022
Customer stated she heard a grinding noise when unit was draining. Took drain pump apart and saw that their was a piece of glass stuck in pump causing it to not be able to drain properly.
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Brighton, NY 14620
Andres
Job Details: 04/20/2022
Replaced main board on unit. Tested the drain pump and spin on a diagnostic mode. Unit responded to commands.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW00
Near Rochester, NY 14619
Andres
Job Details: 04/20/2022
Customer stated unit was not harvesting ice. Diagnosed ice maker and found that it tries to cycle but heater is not turning on and letting ice cubes come out of mold. Also Ice container is cracked.; ordrng 1 WPW10300022 (Ice maker) and 1 WPW10558423 (Ice container)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Rochester, NY 14624
Andres
Job Details: 04/20/2022
Installed new heating element on unit. Made sure seals were tight and not leaking.; used 1 W11537778 (Heating element) from stock
We serviced a
FRIGIDAIRE WASHER
Model FFLE3911QW0
Near Rochester, NY 14624
Andres
Job Details: 04/20/2022
"Customer stated unit would not start a cycle. Customer had previous appliance company out here that has replaced drain pump,main control board and door lock. When I was looking underneath unit I noticed that one of the wires had come out of connection. Reccomend replacing harness.; ordrng 1 5304500523 (Harness)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14606
Andres
Job Details: 04/20/2022
Customer stated unit was making a squeaking noise when sensing. Diagnosed unit and found noise to be coming from gearcase. Checked underneath unit to make sure it was not belt but even when belt is taken off and basket is turned by hand you can hear it.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Splutch)
We serviced a
GE REFRIGERATOR
Model PSCS3RGXCFSS
Near Rochester, NY 14609
Andres
Job Details: 04/20/2022
Replaced evaporator fan on unit. Fan started blowing and is working properly.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14622
James
Job Details: 04/20/2022
Replaced gearcase and slider. Ran calibration successfully. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Webster, NY 14580
James
Job Details: 04/20/2022
Unit leaking due to torn bellows. Need bellows and acu update. ; ordrng 1 W11314648 (Bellows)
We serviced a
JENN AIR RANGE
Model JDS9860AAP
Near Ontario, NY 14519
James
Job Details: 04/20/2022
Replaced control and tested broiler. Cooling fan turned on and no errors appeared. One year warranty on repair.