Service History 35 - Appliance Tec

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Penfield, NY 14526

Andres

Job Details: 10/13/2022

I went to try and replace drip tray but I realized that in order to replace it unit needs to be to tipped on its side so I was unable to do it. I poured water into drip tray to know if it was really cracked but I did not see any water leak through. When they shut the water off customer does not see any puddles but when water is on they do see water. I suggested customer gets water line replaced. ; dspstn on spec-tagged invntry: 1 W11084807 EXTENSION

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Clyde, NY 14433

Doug Balcom

Job Details: 10/13/2022

Customer wants to wait until the extended warranty dispatch is sent to us. ; saved tckt

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lyons, NY 14489

Doug Balcom

Job Details: 10/13/2022

Customer states unit only drains. Needs a control. Found unit slow to fill. Needs a water valve. Ordering control and water valve. ; rqstng P&A on 1 W11170317 (Control) and 1 W11210463 (Water inlet valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Webster, NY 14580

James

Job Details: 10/13/2022

Doors are not square to each other. Ice was melting down dispenser. Adjusted doors and molded gaskets. Rh door 1\8 in off on top corner. Recommend installing small shim in rr of cabinet. Customer is to monitor ice melting.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Hilton, NY 14468

Dave L

Job Details: 10/13/2022

The freezer door is building condensation on the outside near the mullion. This is also causing ice to clump in the bin due to warm air penetrating door. Ordering freezer door; ordrng 1 W11551458 (Freezer door)

We serviced a

WHIRLPOOL WASHER

Model CAE2795FQ1

Near Auburn, NY 13021

Doug Balcom

Job Details: 10/13/2022

Customer states unit is leaking. Found leaking water inlet valve. Unit will not allow me into diagnostic test. Techline said to replace the con. SR# 7734806844; ordrng 1 W11205048 (Water inlet valve) and 1 W11188527 (Control)

We serviced a

WHIRLPOOL RANGE

Model ACR4303MFW2

Near Webster, NY 14580

James

Job Details: 10/13/2022

"Replaced element and tested. 120v to bake and broil. Electrical incident damaged control. Uninstalled part. Customer going to get parts authorization. ; rqstng P&A on 1 W10904901 (Control), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Webster, NY 14580

James

Job Details: 10/13/2022

Led module has failed in ff section. ; ordrng 1 W11527432 (Led) and 1 Sh15

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Auburn, NY 13021

Doug Balcom

Job Details: 10/13/2022

Customer states unit stopped mid cycle. Ran diagnostic test found F1E1 error code. Main ACU fault. Needs a control. Ordering control. ; ordrng 1 W11513246 (Control)

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWW2

Near Webster, NY 14580

James

Job Details: 10/13/2022

Rinse cycle turms off before washing. Dispenser not opening. Rinse aid seems to be leaking out. Tested unit. Rinse aid seal is defective and all rinse aid leaks out. Dispenser motor has melted. Need dispenser. ; ordrng 1 WPW10199696 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model W6RXNGFWQ01

Near Auburn, NY 13021

Doug Balcom

Job Details: 10/11/2022

Customer states door won't seal. Ordering refrigerator door gasket. ; rqstng P&A on 1 2319266B (Door gasket)

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Syracuse, NY 13057

Chuck

Job Details: 10/11/2022

Called customer to let him know i was on my way and he informed me that he has an appointment on Thursday 10/13 with another service provider under a extended warranty dispatch. Customer canceled service

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Hilton, NY 14468

Dave L

Job Details: 10/11/2022

Replaced overlay due to f6-e2 error. Tested ok.

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Hamlin, NY 14464

Dave L

Job Details: 10/11/2022

Replaced open bake element. Tested ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Dansville, NY 14437

Jeremy

Job Details: 10/11/2022

Replaced deli UI and aurora board for for fill tube freezing and no ice production. Unit tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Livonia, NY 14487

Jeremy

Job Details: 10/11/2022

Replaced faulty wash motor. Unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Hemlock, NY 14466

Jeremy

Job Details: 10/11/2022

"Customer stated unit will not start a cycle. Checked and found outer ring on slider had become separated causing slider to not fully engage during spin. Replaced slider, unit tested good.; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW1

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/11/2022

Found pillow case stuck under agitator. Removed agitator so article could be removed and reinstalled agitator. Unit tested good.

We serviced a

WHIRLPOOL RANGE

Model KSGB900ESS5

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/11/2022

"Customer stated warming drawer does not close properly. Found right track separated causing drawer to fall. Secure track, drawer opens and closes properly."

We serviced a

JENN AIR REFRIGERATOR

Model JFX2897DRP02

Near Farmington, NY 14425

Jeremy

Job Details: 10/11/2022

"Replaced LEDs in fresh food section, all LEDs now working."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Farmington, NY 14425

Jeremy

Job Details: 10/11/2022

Replaced wash motor for failed wash motor. Unit tested good. Control was misdiagnosed as faulty.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Brockport, NY 14420

Dave L

Job Details: 10/11/2022

"Able screen on the coldWater valve was clogged causing the unit to shut off on a long fill error. Cleaned screen. Ordering valve; rqstng P&A on 1 W10869799 (Valve), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB03

Near Spencerport, NY 14559

Dave L

Job Details: 10/11/2022

Replaced drain tube a drilled hole due to door hard to open. Customer toMonitor. ; used 1 W10619951 (Drain tube) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS0

Near Spencerport, NY 14559

Dave L

Job Details: 10/11/2022

Customer is concerned with cabinet bowing out on both sides and interior shelving gaps. The cabinet and interior liner are not serviceable referring customer back to warranty.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14609

Andres

Job Details: 10/11/2022

Customer stated that they had a piece of clothing stuck underneath agitator when taking the clothing out for some reason pump was activated and would not shut off. I held cancel button down and unit canceled cycle. I then ran a diagnostic cycle which finished successfully. I also started a normal cycle watched it fill and advance to wash cycle.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rochester, NY 14609

Andres

Job Details: 10/11/2022

Installed new ACU. Put unit into diagnostic mode and ran a cycle. Cycle ran successfully and is working properly.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Avon, NY 14414

Jeremy

Job Details: 10/11/2022

"Customer stated washer will not start a cycle. Unit has F7E7 error code. Found wash motor does not run and only hums. Also found drain pump is leaking. Ordering motor, capacitor, drain pump and hose.; ordrng 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 W11399437 (Drain Pump) and 1 W10899966 (Hose)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Williamson, NY 14589

James

Job Details: 10/11/2022

"Checked pressure and pressure equalized then went over 150 psi no leeaks found. Replaced compressor and tested. Pressure was 110 and 8psi. Customer is to monitor. ; dspstn on spec-tagged invntry: 2 W11504416 COUPLER BR 8.5X6 2 W11504433 COUPLER BR 6X4 , 2 W11504436 COUPLER AL BR 6X1.8 , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Williamson, NY 14589

James

Job Details: 10/11/2022

Unit intermittent to leak. Tested and couldn't verify. Suspect pump is weak and spray arms spraying corner of door. Retest on return. ; ordrng 1 W11085683 (Pump) and 1 Sh15

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Williamson, NY 14589

James

Job Details: 10/11/2022

Replaced pump and control. Tested unit and verified operation.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14625

Andres

Job Details: 10/11/2022

Customer stated unit was not washing properly. I used clear door to see inside unit while it was washing. I noticed that bottom wash arm was not spinning. I examined wash arm and noticed that some of the holes were clogged but not enough to prevent arm from spinning. Pump is not pushing water hard enough to make wash arm spin.; ordrng 1 W11085683 (Sump and pump) and 1 W11101428 (Wash arm)

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Fairport, NY 14450

Andres

Job Details: 10/11/2022

Customer stated that unit was not draining properly. I diagnosed unit took off front panel and cleaned out filter. Filter was full of lint and not letting water flow. Filter is also has some broken pieces ordering filter.; ordrng 1 W11458347 (Filter)

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Macedon, NY 14502

Ray Benedetto

Job Details: 10/11/2022

"Replaced control board. Could not test, no 240 hook up."

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Macedon, NY 14502

Ray Benedetto

Job Details: 10/11/2022

Unit getting stuck keypad error. Replaced control board and console. Verified burners and bake were working correctly.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near Fairport, NY 14450

Andres

Job Details: 10/11/2022

Customer stated unit is leaking when in a cycle from the corners. I diagnosed unit and found the gasket is not sealing correctly against the inner door and causing water to run down the side of inner door and down into corner. Unit needs new gasket; ordrng 1 W11483553 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Liverpool, NY 13090

Chuck

Job Details: 10/11/2022

"Steamed out evaporator and Replaced fan motor, thermistor and harness. Unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Williamson, NY 14589

James

Job Details: 10/11/2022

Clicking noise then fr suspension disconnected from tub. Drum damaged cabinet during incident. ; ordrng 1 W10596395 (Cabinet) and 1 W11454372 (Gearcase) and 1 W11217817 (Suspension)

We serviced a

WHIRLPOOL OVEN

Model KODE900HBS00

Near Marion, NY 14505

James

Job Details: 10/11/2022

Lower oven wouldn't turn off. F6e4 communication error to acu. Need to replace control panel and acu at same time. ; ordrng 1 W11399171 (User interface) and 1 W11294388 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Webster, NY 14580

James

Job Details: 10/11/2022

F5e2 lock error and unit stuck on 1 minute. Ran Diagnostics cycle successfully. Cleared errors. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, NY 14617

James

Job Details: 10/11/2022

Replaced door and inspected seal. Customer is to monitor.

We serviced a

WHIRLPOOL WASHER

Model wtw4855hw1

Near Macedon, NY 14502

Ray Benedetto

Job Details: 10/11/2022

"Unit making loud noise during spin. Removed foreign object from pulley guard. Still squealing during spin. Replaced belt. Calibrated unit, operating normal.; used 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED4500MW

Near North Syracuse, NY 13212

Chuck

Job Details: 10/11/2022

"Customer stated that unit is kicking the breaker. Breaker is a 20 amp breaker. I put my amp clamp at the L1 line and ran the unit, unit is drawing 21.50 amps and when the heater kicks on after cycling the unit is drawing 24 amps before setting into drawing the 21.50 amps. I explained to the customer that the unit needs a 30 amp breaker. Unit tested good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Penfield, NY 14526

Andres

Job Details: 10/11/2022

"Customer stated that unit is still leaking after last visit. I diagnosed unit and did find water behind the fridge. I had customer turn water on, I checked line and only notice water leaking from connection where it goes for a copper line to a braided stainless line. I also noticed water to be leaking onto the bottom try of the fridge. Drip tray seems to have a crack and water is going through it and going to floor. I advised customer gets a plumber to fix connection and also replace evaporator drip tray. ; ordrng 1 W11225840 (Drip tray) and 1 W11084807 (Tube)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFX2876DRM00

Near Fairport, NY 14450

Andres

Job Details: 10/11/2022

"Customer stated unit is not cooling properly. When I arrived to home I checked fresh food section the temp was around 55, freezer was also very warm. This is a dual evaporator unit so I ran the compressor to make sure that it was coming on. Compressor and fan turned on in a diagnostic test mode. Compressor was pulling between 1.5-1.4 amps. Unit seems to be having a restriction issue but not 100% sure. I will need a sealed system tech to come take a look to make sure it's a restriction not a leak."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Rochester, NY 14618

Andres

Job Details: 10/11/2022

"Customer stated unit has stopped producing ice. I put into into a diagnostic mode and checked for error codes I did not find any codes stored. I then cycled ice make mold had cubes and cycled properly. I also checked ice box fan using test 36 I noticed that when fan was turned on it was not coming on. I checked voltage, fan had 12v DC. Unit needs new fan.; ordrng 1 W10846539 (Ice box fan)"

We serviced a

WHIRLPOOL RANGE

Model SF395LEEQ0

Near Rochester, NY 14607

Andres

Job Details: 10/11/2022

Customer stated unit was not heating on a bake cycle. I diagnosed unit found igniter is getting 110v but not glowing. Unit needs new igniter ; ordrng 1 4342528 (Igniter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs331sdhm03

Near Macedon, NY 14502

Ray Benedetto

Job Details: 10/11/2022

Unit not cooling. Found thin sheet of ice in freezer and connector to heater harness not plugged in entirely. Assembled connector correctly and disposed of ice.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW06

Near Palmyra, NY 14522

Ray Benedetto

Job Details: 10/11/2022

Replaced thermistor per previous tech's diagnosis. Power cycled unit. Operating normal.

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/11/2022

"Unit loud noise during gear shifting stage. Replaced cam and actuator. Calibrated unit and ran test mode a few times and the noise did not manifest. Customer will monitor. If issue persists, unit will need gearcase, W11454372.; used 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/11/2022

Replaced rails in freezer. No frost build-up. Customer will monitor.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/11/2022

Replaced console. Verified functionality of buttons.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Henrietta, NY 14467

Ray Benedetto

Job Details: 10/11/2022

"Replaced wire harness and vent fan, did not solve issue. Called Techline, during testing, wiggled connector on control board and fan started. Needs control board to repair.; ordrng 1 W11342846 (Control Board)"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Rochester, NY 14618

Josh Henchen

Job Details: 10/11/2022

Replaced old Timer/CCu due to faulty operation. Washer came unlocked and was able to run a normal cycle and tested good. Washer checks good.

We serviced a

MAYTAG DRYER

Model MED7230HC

Near Churchville, NY 14428

Josh Henchen

Job Details: 10/11/2022

"Customer had a video of the noise. Checked and found vent on back of dryer disconnect with plastic 90 bend. Eliminated the 90 had it reattached. Dryer is checking good. Customer will monitor, If problem persists order blower fan WP697772."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Churchville, NY 14428

Josh Henchen

Job Details: 10/11/2022

"Customer stated dishwasher is filling with water but not cleaning dishes. Checked and found F4E3,F7E1. Ran diagnostic cycle, unit needs new Sump WPW10455268 Grommet WPW10538166 hose W10445975; ordrng 1 WPW10455268 (Sump) and 1 W10445975 (Hose) and 1 WPW10538166 (Grommet)"

We serviced a

WHIRLPOOL WASHER

Model MVWC300BW1

Near Scottsville, NY 14546

Josh Henchen

Job Details: 10/11/2022

"Customer stated unit isn't agitating clothing. Checked and found no codes, Ran diagnostic cycle washer not agitating. Rod in middle has disconnected from gearcase and agitator. Unit would need new gears case assembly. Customer wants to get a new washer."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Churchville, NY 14428

Josh Henchen

Job Details: 10/11/2022

Customer stated top rack of dishwasher wasn't rolling properly. Checked and found front wheel on both sides damaged. Ordering W10712395 need 2.; ordrng 2 W10712395 (ADJUSTER)s

We serviced a

WHIRLPOOL WASHER

Model MVWC300BW1

Near Scottsville, NY 14546

Josh Henchen

Job Details: 10/11/2022

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Caledonia, NY 14423

Josh Henchen

Job Details: 10/11/2022

"Replaced Heater element due to bushings, SP: S17304. Tested dishwasher, Checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Spencerport, NY 14559

Dave L

Job Details: 10/11/2022

Unit was displaying f8-e4 error. Found water in drain pan. Verified water supply was not leaking. Ran dishwasher to rule out excess suds. Its likely an item in the dishwater was impeding spray arm movement resulting in a small corner leak. Customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Rochester, NY 14626

Dave L

Job Details: 10/11/2022

Customer concerned with auger getting stuck. Found auger motor to be working okay. Its likely a cube was stuck in the jaws preventing dispensing. Recommending onlyUsing ice madeBy the iceMaker in dispenser

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, NY 14626

Dave L

Job Details: 10/11/2022

ReplacedControl due to no voltage to UI. Tested ok; dspstn on spec-tagged invntry: 1 W11557935 CNTRL- ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near West Henrietta, NY 14586

Dave L

Job Details: 10/11/2022

"Replaced the evaporator and compressor due to poor cooling. Unit began cooling shortly after recharge. Customer to monitor; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504431 COUPLER BR 7.5X5 , 1 WPW10143759 DRIER-UV DYE , 1 W11109499 DRIER- TUBE , 2 W11504433 COUPLER BR 6X4 , 2 W11504447 COUPLER , 2 W11504448 COUPLER , 2 W11506619 COUPLER BR 8 , and 2 W11506620 COUPLER AL 8X8"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH1163XVQ

Near Auburn, NY 13021

Doug Balcom

Job Details: 10/11/2022

"Customer states unit will not heat. Found unit has power to the transformer but no output from magnetron. Ordering magnetron, capacitor, diode, and hv transformer. ; rqstng P&A on 1 W10269455 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W10754299 (Magnetron), ordrng 1 W10598693 (Thermostat)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Seneca Falls, NY 13148

Doug Balcom

Job Details: 10/11/2022

Customer states no cooling either compartment. Found evaporator leaking and compressor not running. Ordering compressor and evaporator. ; ordrng 1 W10832994 (Compressor) and 1 W10608485 (Evaporator) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Uv drier) and 2 W11504415 (Lokring)s and 2 W11504416 (Lokring)s and 2 W11506619 (Lokring)s and 2 W11506620 (Lokring)s and 2 W11506621 (Lokring)s and 2 W11504436 (Lokring)s and 2 W11504445 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11506623 (Lokring)s and 2 W11504431 (Lokring)s and 2 W11504422 (Lokring)s and 2 W11504423 (Lokring)s and 2 W11504424 (Lokring)s

We serviced a

WHIRLPOOL DRYER

Model LGR8638LW0

Near Hilton, NY 14468

Dave L

Job Details: 10/10/2022

Installed dryer motor for customer. Reassembled dryer and tested. Tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Honeoye, NY 14471

Josh Henchen

Job Details: 10/10/2022

Customer stated dishwasher was leaking into basement. Checked and found a hole in drain hose. Unit needs a new drain hose.; ordrng 1 WPW10545278 (Drain Hose)

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Rochester, NY 14624

Ray Benedetto

Job Details: 10/10/2022

Residual water in deli tray and customer concerned about weak cooling in freezer. Discovered some ice near the evaporator cover and a small amount of ice in the drain pan and melted out. Verified unit had full frost pattern and was evenly distributed. Heater and fan are working. Door seals sit properly when closed.

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Rochester, NY 14622

James

Job Details: 10/10/2022

Gas detector going off near gas line tee in ceiling recommend plumber

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Livonia, NY 14487

Josh Henchen

Job Details: 10/10/2022

"Replaced bake element due to melting and making contact in cavity. Tested range, Checks good."

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Geneseo, NY 14454

Josh Henchen

Job Details: 10/10/2022

"Customer stated unit not working at all, locked with clothing in unit. Unlocked lid so they could get laundry out. Failed to enter diagnostic, checked and found no Voltage at outlet. Customer flipped breaker, tested washer, Checks good."

We serviced a

MAYTAG OVEN

Model MGR8600DE0

Near Webster, NY 14580

James

Job Details: 10/10/2022

Replaced oven insulation and tested. Unit functions properly. ; used 1 Sh15 from stock

We serviced a

WHIRLPOOL WASHER

Model D

Near Hamlin, NY 14464

Dave L

Job Details: 10/10/2022

CustomerConcerned with water level/performance. Tested unit in diagnostics. Found unit to be working as designed. Calibrated washer

We serviced a

AMANA REFRIGERATOR

Model ASD2624HEB

Near Webster, NY 14580

James

Job Details: 10/10/2022

"No icemaker. Installed icemaker and manually cycled. Unit wouldn't fill. Order valve and reevaluate. ; ordrng 1 WP67005154 (Valve), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 Sh15 from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Caledonia, NY 14423

Josh Henchen

Job Details: 10/10/2022

"Customer stated washer stopped turning on. Checked and found F6E2,F2E1. Failed to run diagnostic cycle. Ordering Console W11112656 and control board W11400681.; ordrng 1 W11400681 (Control Board) and 1 W11112656 (Console/UI)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Brockport, NY 14420

Dave L

Job Details: 10/10/2022

Customer states that the unit has not produced ice in 3 weeks. Found ice maker operating. Frost is accumulating in the ice container and dripping from chute. Ordering separator assembly and returning with ice maker; ordrng 1 W11397167 (Separator) and 1 W11423781 (Seoarator)

We serviced a

WHIRLPOOL OVEN

Model WFG775H0HV2

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 10/10/2022

Replaced control and DSI board for repeat F2E1 error code. Unit tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ

Near Rochester, NY 14624

Dave L

Job Details: 10/10/2022

The dishwasher will not drain completely because it is plumbed into a 1/2 inch copper line that is restricting the drain water. Recommending having a plumber abandon current drain set up and plumb it into disposal.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Rochester, NY 14624

Ray Benedetto

Job Details: 10/10/2022

"Replaced vent fan, noise eliminated. Verified for heat and power. All operations normal."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/10/2022

Replaced icemaker for fill tube that keeps freezing up and not making ice. Verified fill and motor function.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Victor, NY 14564

Jeremy

Job Details: 10/10/2022

Unit has F2E2 error and will not respond to inputs. All ribbon cables properly secured. Ordering user interface.; ordrng 1 W11478526 (User Interface)

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Victor, NY 14564

Jeremy

Job Details: 10/10/2022

Unit was misdiagnosed and needs user interface. Ordering user interface.; ordrng 1 W11478524 (User Interface)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW09

Near Victor, NY 14564

Jeremy

Job Details: 10/10/2022

Ice maker motor stuck part way through cycle. Ordering icemaker.; schdld next appmnt for 10/12 WED !

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Webster, NY 14580

James

Job Details: 10/10/2022

"Replaced tub, heater and pump. Tested unit. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11409866 TUB"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Webster, NY 14580

Josh Henchen

Job Details: 10/10/2022

"Customer stated washer wouldnt turn on. 120.3V at outlet, Unit displayed Loc when trying to turn on. Unlocked machine and tested. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDW01

Near Penfield, NY 14526

James

Job Details: 10/10/2022

Customer said they need to cancel

We serviced a

WHIRLPOOL OVEN

Model WFG515S0JB2

Near Rochester, NY 14624

Ray Benedetto

Job Details: 10/10/2022

Wire harness connector incorrect. See picture attached ordering new.; rqstng P&A on 1 W11524034 (Bake/Broil Harness)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS1

Near Victor, NY 14564

Jeremy

Job Details: 10/10/2022

"Unit has F8E4 error code and water was in drip tray. Ran through diagnostic cycle and couldn't find any drips. Used clear glass to view action inside, unit is operating as expected. Explained to customer about proper loading of dishwasher and to make sure tall items are not obstructing spray arm. Advised to use upper rack in raised position."

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14619

Dave L

Job Details: 10/10/2022

Replaced shorted latch that was preventing the unit from starting. Tested ok. ; used 1 W10810403 (Latch) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Rochester, NY 14617

Andres

Job Details: 10/10/2022

Replaced wiring harness. Put unit back together and tested it. Unit washing/draining properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Rochester, NY 14624

Ray Benedetto

Job Details: 10/10/2022

Replaced separator assembly. Tested integrity with a few ounces of water. No leakage or warm air from channel. Customer concerned about kitchen floor warping from leakage. Has contacted Whirlpool and will receive estimate from contractor. Left part with customer.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rochester, NY 14618

Ray Benedetto

Job Details: 10/10/2022

Replaced sump. Tested with self-diagnostic. All operations normal.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Webster, NY 14580

Andres

Job Details: 10/10/2022

Dropped off new lit screen.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Webster, NY 14580

Andres

Job Details: 10/10/2022

"Installed new ACU. Tested unit on a diagnostic cycle, unit completed cycle successfully. I also started a normal cycle and watched unit sense then move to the wash cycle. Unit is working properly."

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Rochester, NY 14619

Dave L

Job Details: 10/10/2022

Door would not stay shut due to bent hinges. Re adjusted hinges until door closure was achieved.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/10/2022

Customer put a heavy object on lower right shelf in door. Ten minutes later the door switch beeped as if the door was open. Could not duplicate symptom. Customer will use as normal and monitor.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14626

James

Job Details: 10/10/2022

"Replaced wire harness, capacitor and actuator and tested. Unit shorts control. Found if actuator is manually engaged motor will hum and try to spin. Replaced actuator again and unit calibrated successfully. Tested drain and spin. ; used 2 Wpw10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620H0

Near Rochester, NY 14609

Dave L

Job Details: 10/10/2022

Found hole in bellow causing leak on larger loads. Replaced bellows. Tested ok in diagnostics

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW3

Near Penfield, NY 14526

Josh Henchen

Job Details: 10/10/2022

"Customer stated dryer stopped working after first load. Checked and found F6E1 cleared and ran diagnostic, functions as expected. Reseeded connections to mcu, Ran load of laundry. Dryer checks good."

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ1

Near Webster, NY 14580

Andres

Job Details: 10/10/2022

"Customer stated unit is not heating. I took off bottom panel and checked thermostat, fuse did not have continuaty. I used a jumper wire to bypass fuse and make sure heating element comes on. Element turned on and is working properly. Unit needs new thermostat.; used 1 280148 (Fuse) from stock"