Service History 35

We serviced a

WHIRLPOOL OVEN

Model KOSE500EBS05

Near Webster, New York 14580

Andres V

Job Details: 03/30/2026

Customer complaint is that the oven will not turn on. Found a F9E0 error code. I reset the breaker and tested unit to verify proper operation. Error code cleared and unit working properly.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Pittsford, New York 14534

Jeremy

Job Details: 03/30/2026

Unit has F8E1 code and hot water fills extremely slow. Verified good volume from supply. Ordering hot water Valve.; ordrng 1 W11688994 (Water Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, New York 14615

Zach L

Job Details: 03/30/2026

Replaced evaporator fan. Unit now operating properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Rochester, New York 14624

Trevor

Job Details: 03/30/2026

Customer complaint that ice maker wasn't making any ice at all. During service visit the bin was full of ice and ice maker is cycling normally. As a possible solution I adjusted temp to prevent fill tube from freezing.

We serviced a

KITCHENAID OVEN

Model KFGD500ESS04

Near North Chili, New York 14514

Trevor

Job Details: 03/30/2026

"Upper and lower oven are starting up normally, but temps need calibration.Offset lower an upper oven temps by 15 and 20 degrees respectively."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Rochester, New York 14616

Zach L

Job Details: 03/30/2026

Replaced control. Unit started and runs properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14621

DeVaughn C

Job Details: 03/30/2026

"Drain pump running continuously when connected to power. Replaced control board, then calibrated. Repair successful. ; used 1 W11608056 (Control Board) from stock"

We serviced a

MONOGRAM DISHWASHER

Model ZDT925SINCII

Near Penfield, New York 14526

Andres V

Job Details: 03/30/2026

Customer complaint is dishwasher is leaking and door opening with no tension. Found the water supply line was leaking at the water valve and the tension spring had come off the door. Tightened water supply line at dishwasher to fix leak and reattached springs and door guide. Tested and verified proper operation.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Pittsford, New York 14534

Jeremy

Job Details: 03/30/2026

"Unit draining slow, has F9E1 error. Found and replaced faulty drain pump, checks good.; dspstn on spec-tagged invntry: 1 W11458345 PUMP-WATER"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF530PSM6SS

Near Fairport, New York 14450

Jeremy

Job Details: 03/30/2026

"Unit not draining. Found and cleared clogged drain hose, unit checked good."

We serviced a

MAYTAG RANGE

Model MER8800FZ5

Near Macedon, New York 14502

Andres V

Job Details: 03/30/2026

Replaced bake element. Tested a bake cycle to verify the element is working properly. Element is working properly.

We serviced a

KITCHENAID OVEN-MW COMBO

Model KEMS309BSS00

Near Rochester, New York 14612

Zach L

Job Details: 03/30/2026

Convection element is powered but does not turn on. Needs new convection element.; ordrng 1 W11678579 (Convection element)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558FEZ01

Near Rochester, New York 14616

Zach L

Job Details: 03/30/2026

"Compressor hot, low side measured lower than normal. Leak in low side of sealed system. Pressurized system with 250psi nitrogen. Unit lost 5psi in 15 minutes. Unable to locate leak in any exposed tubing. Leak is internal, unable to repair. Vacuumed and recharged with R134a.; dspstn on spec-tagged invntry: 1 W11504431 COUPLER BR 7.5X5 1 W11504445 COUPLER BR 5X4 , 1 W11504447 COUPLER BR 5X1.8 , and 1 W11506619 COUPLER BR 8"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PVD28BYNFFS

Near Rochester, New York 14616

Zach L

Job Details: 03/30/2026

"Replaced compressor and drier. Vacuumed system to 500 microns and recharged. Compressor will not start, new compressor did not come with new start device. Needs new start device.; ordrng 1 WR55X43006 (Start device)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PGE29BYTEFS

Near Rochester, New York 14624

Trevor

Job Details: 03/30/2026

GE has a new spring hinge bulletin to keep left door open. Fill container is leaking. New container needed.; ordrng 1 Wr11x23034 (LH spring loaded closure mechanism) and 1 Wr13x31786 (LH bottom door hinge) and 1 Wr01x10196 (Hex screw) and 1 WR01X46146 (Auto fill pitcher)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near West Henrietta, New York 14586

Ben H

Job Details: 03/30/2026

Customer complaint is unit is running nonstop. Unit has faulty pressure sensor on the control causing drain to run continuously. Replaced control and tested unit for proper operation ; used 1 W11608056 (Control) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM05

Near Pittsford, New York 14534

Ben H

Job Details: 03/30/2026

"Case number 23038080. Pressure tested the unit and found no leaks. Called techline and they said to replace the evaporator and compressor. Replaced both parts and leak tested with no leaks. Vacuumed unit down to 500 microns. Charged with 44g of r600a and unit is working properly ; dspstn on spec-tagged invntry: 3 W11504420 COUPLER BR 8X6 2 W11504450 COUPLER , 2 W11506622 COUPLER , and 2 W11506635 VALVE 1/4"

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Ontario, New York 14519

Andres V

Job Details: 03/30/2026

"Customer complaint is that clothes are coming out of washer ripped, and water leaking from door. Inspected inner drum, and found no sharp objects that would rip clothes. Cleaned door seal drain holes to allow water to drain properly. No repairs required at this time."

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Rochester, New York 14609

DeVaughn C

Job Details: 03/30/2026

"Customer reports unit would not start cycles. F8E1 error code stored. Unit would not dispense cold water. Discovered cold water valve was not on. Turned on water supply, tested in diagnostics, then started normal cycle. Repair successful."

We serviced a

GE DISHWASHER

Model GDT630PYM6FS

Near West Henrietta, New York 14586

Trevor

Job Details: 03/30/2026

Door seal and lower door gasket are worn. Replacement parts needed. Customer paid labor and parts. Service fee due.; ordrng 1 WD08X23476 (Dor gasket) and 1 WD08X21894 (Gasket)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS00

Near Pittsford, New York 14534

Ben H

Job Details: 03/30/2026

Case number. 23046642. Customer complaint is no ice. I found the optics for the ice bin level were not communicating. Contacted Tech Line and they informed that there is a service kit with both Optic boards in it so I ordered the kit and scheduled the customer ; ordrng 1 W10757851 (Optics)

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Ontario, New York 14519

Andres V

Job Details: 03/30/2026

Replaced left side manifold. Tested all gas connections with gas sniffer to verify leak is fixed. Tested burners to verify proper operation. All burners working properly.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SYV6FS

Near Honeoye Falls, New York 14472

Ben H

Job Details: 03/30/2026

Went to replace water valve for low low found pressure coming from the house was extremely low. Recommended the customer to call a plumber To solve water supply issue

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Rochester, New York 14620

DeVaughn C

Job Details: 03/30/2026

Customer reports unit will not start cycles. F8E1 & F8E4 error codes stored. Discovered failed o-ring causing water leak into overflow preventing unit from operating. Water supply pressure is also below standard. Suggested customer to contact plumber. Unit operating as designed.

We serviced a

GENERAL ELECTRIC RANGE

Model PB900YVFS

Near Fairport, New York 14450

Jeremy

Job Details: 03/30/2026

"Bottom of oven door rubbing against drawer bumper. Adjusted door and bumper, door now closing properly."

We serviced a

AMANA DRYER

Model NED4655EW

Near Rochester, New York 14611

DeVaughn C

Job Details: 03/30/2026

Unit will not heat. Discovered failed thermal fuse. Replaced fuse then tested. Repair successful. ; used 1 WP3392519 (FUSE-THERMAL) from stock

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP665SYN4FS

Near Rochester, New York 14624

DeVaughn C

Job Details: 03/30/2026

"Customer reports FTD (Failure to Drain) error code. Unit performed as designed in diagnostics. Ran one hour rise cycle. Unit began draining mid cycle, continued to drain with no water present, then displayed error code. Pressure sensor should be replaced. ; ordrng 1 WD21X30999 (Control Board) and 1 WD21X25468 (Pressure Sensor)"

We serviced a

MAYTAG WASHER

Model MTW4200SW0

Near Macedon, New York 14502

Jeremy

Job Details: 03/30/2026

"Fill valve noisy during fill and lid not locking. Ordering valve, latch and strike.; ordrng 1 W11797439 (Water Valve) and 1 W11513248 (Latch) and 1 W11513250 (Strike)"

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD24ESSM1WW

Near Webster, New York 14580

Andres V

Job Details: 03/30/2026

"Case # 21236136Replaced motor and tested unit, still getting the same result. Checked power at outlet and unit is receiving full 240V. Checked connections at the timer and not receiving full power as needed, noticed timer is getting warm to the touch when trying to operate. Ordering a new timer and harness.; ordrng 1 WE04X22654 (Timer) and 1 WE08X29055 (Dryer harness)"

We serviced a

MAYTAG RANGE

Model MER4800PZ0

Near Victor, New York 14564

Jeremy

Job Details: 03/30/2026

"Oven preheats to desired temp but does not maintain temp. Verified temp probe is reading temps accurately, ordering control.; ordrng 1 W11564652 (Control)"

We serviced a

WHIRLPOOL WASHER

Model MVWB865GC0

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 03/30/2026

"Customer stated they are buying new unit, no service needed."

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Avon, New York 14414

Jeremy

Job Details: 03/30/2026

Customer stated they had a burning smell when using the oven. Smell described as burnt plastic. Found no evidence of burnt wires or damage to the appliance. Removed side panel and inspected bake element cavity. No damage to cord or receptacle. Tested and verified proper voltage to appliance. Preheated oven to 400 degrees and an odd smell did present but I was unable to pinpoint the source .

We serviced a

GENERAL ELECTRIC DRYER

Model GTD38EASW0WS

Near North Chili, New York 14514

DeVaughn C

Job Details: 03/30/2026

Customer states unit talked multiple cycles to dry. Discovered blower wheel became disconnected from motor. Installed blower wheel then tested. Repair successful.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Churchville, New York 14428

DeVaughn C

Job Details: 03/30/2026

"Customer reports noise and wobbling during spin. F9E2 (Long Drain), F0E3 (Overload) and F7E9 (Locked Rotor) codes stored. Only wash plate moves when calling for spin. ; ordrng 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS05

Near Rochester, New York 14618

Jeremy

Job Details: 03/27/2026

Unit not sensing doors are closed. Found and replaced shorted deli UI. Unit checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS2

Near Fairport, New York 14450

Jeremy

Job Details: 03/27/2026

"Found circulation pump not operational, verified correct voltage to pump. Ordering sump assembly.; ordrng 1 W11416362 (Motor and Sump)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW585BSVWS

Near Victor, New York 14564

Jeremy

Job Details: 03/27/2026

Customer complaint unit not filling. Tested unit with service tool and all functions good. Advised customer on using HE detergent to prevent over sudsing. Unit operating as expected.

We serviced a

GENERAL ELECTRIC DRYER

Model PTD60GBPRDG

Near Victor, New York 14564

Jeremy

Job Details: 03/27/2026

"Drum weld ticking against right side panel. Adjusted drum and panel, dryer operating as expected."

We serviced a

GE DRYER

Model GFD55GSSN2WW

Near Rochester, New York 14610

Ben H

Job Details: 03/27/2026

"The customers complaint is that the unit would say the doors open when it is not. the door switch was sticking, replaced door switch and tested unit for proper operation"

We serviced a

GENERAL ELECTRIC RANGE

Model GRS500PV1SS

Near Rochester, New York 14604

Andres V

Job Details: 03/27/2026

Replaced the overlay on unit. Unit is responding to commands.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SYV1FS

Near Spencerport, New York 14559

DeVaughn C

Job Details: 03/27/2026

"Customer concerned with top rack not staying in. Made rack adjustments, rack still does not reliably stay in place. Top rack assembly should be replaced. ; ordrng 1 WD28X34499 (Top Rack)"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SGVW1W

Near Rochester, New York 14626

DeVaughn C

Job Details: 03/27/2026

"Replaced circulation components, tested for leaks. Unit functioning as designed. Repair successful."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14615

DeVaughn C

Job Details: 03/27/2026

Drain pump running continuously when connected to power. Replaced control board then calibrated. Repair successful.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Irondequoit, New York 14617

DeVaughn C

Job Details: 03/27/2026

"Replaced UI, control board, then tested. Repair successful."

We serviced a

WHIRLPOOL DRYER

Model WED4720RW0

Near Rochester, New York 14611

Ben H

Job Details: 03/27/2026

Case number 23018002 safety number 22967172 customer complaint is the unit trips the breaker. The unit receives proper 240v. The unit does not trip the breaker on air dry. Tested the element and it is 10 ohms which is in spec. The unit pulls .03 amps when it trips the breaker and when breaker trips its too hot to touch. Contacted techline and the advised that something is wrong with the breaker or house wiring. Customer is to get a electrician to test house electric

We serviced a

WHIRLPOOL DRYER

Model LE7680XSW1

Near Rochester, New York 14609

DeVaughn C

Job Details: 03/27/2026

"Replaced motor, blower wheel. Unit will not start. All fuses, door switch, and start button passing tests. Timer must be replaced. Part no longer available. No further repair at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14624

Ben H

Job Details: 03/27/2026

Customer complaint is unit does not fill with water. Cold valve receives 120vac but does not open. Replaced valve for open winding and tested unit. Unit operates as designed

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD24ESSM1WW

Near Rochester, New York 14621

DeVaughn C

Job Details: 03/27/2026

"Customer reports unit does not spin, and water is not extracted. F6x2 & F18 (Drain Pump Algorithm Failed) error codes stored. Drain pump clean and clear, impeller pushes water intermittently. Drain pump should be replaced. ; ordrng 1 WH23X26206 (Drain Pump)"

We serviced a

WHIRLPOOL DRYER

Model WED4107SW0

Near Rochester, New York 14624

Ben H

Job Details: 03/27/2026

The customers complaint is the clean vent light stays on and the dryer turns itself off. tested the vent and found it was blocked somewhere between the dryer and the vent outlet. Recommended customer call a vent cleaner to clear the vents

We serviced a

GE DRYER

Model GTX33GASK1WW

Near Rochester, New York 14621

Zach L

Job Details: 03/27/2026

"Replaced flame duct and tested, no longer rattling."

We serviced a

MAYTAG WASHER

Model MHW8200FC0

Near Irondequoit, New York 14622

Zach L

Job Details: 03/27/2026

Replaced moldy door boot and tested. Unit working properly.

We serviced a

GE DISHWASHER

Model GDT655SSJ5SS

Near Rochester, New York 14620

Andres V

Job Details: 03/27/2026

Found leaks coming from the water line connection to the valve. Had to pull unit tightened valve. Put unit back in and tested it. Unit would not start and just keeps draining. Cant do software update will not allow me to. ; ordrng 1 WD21X32163 (Acu)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT225SSL2SS

Near Panorama, New York 14625

Andres V

Job Details: 03/27/2026

Replaced dispenser

We serviced a

GE COOKTOP

Model JP960T0C1WW

Near Macedon, New York 14502

Andres V

Job Details: 03/27/2026

"Unit sparks as soon as its turned on. Found connectors shorted at the burner and at the infinite switch. I reccomended replacing burners and both switches. Gave customer a quote for repair but they want to think about it.; ordrng 1 WB30T10099 (Fr burner) and 1 WB24T10119 (Infinite switch) and 1 WB24X449 (Selector switch), states that autho needed"

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near Walworth, New York 14568

Andres V

Job Details: 03/27/2026

Ignitor getting voltage but not glowing. Further inspected Ignitor saw it was in pieces. I replaced the Ignitor and tested unit.; used 1 279311 (Ignitor) from stock

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GTS22KGNDRWW

Near Rochester, New York 14626

Ben H

Job Details: 03/27/2026

Customer complaint is damage to door and loud operation. I checked all the fans and the compressor and everything is working properly with a full frost pattern. Freezer door is damaged near the badge from installers. Ordering new door ; ordrng 1 WR78X31405 (Freezer door) and 1 WR02X35066 (Badge)

We serviced a

WHIRLPOOL WASHER

Model WTW4107SW0

Near Walworth, New York 14568

Andres V

Job Details: 03/27/2026

"Unit makes humming sound when trying to spin or agitate. Found capacitor testing out of range. Replaced it tested unit on a diag cycle. ; dspstn on spec-tagged invntry: 1 W11513248 LATCH , used 1 W11395618 (Capacitor) from stock"

We serviced a

WHIRLPOOL RANGE

Model KSDG950ESS1

Near Irondequoit, New York 14617

Zach L

Job Details: 03/27/2026

"Bake element shorted. Replaced bake element and tested, unit operating properly."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HV0

Near Hilton, New York 14468

Zach L

Job Details: 03/27/2026

"Replaced burner knobs and tested, all working properly."

We serviced a

MAYTAG WASHER

Model WTW5057LW0

Near Scottsville, New York 14546

Ben H

Job Details: 03/27/2026

Customer complaint is the unit doesnt drain. Inspected the drain pump and found the impeller was broken off. Call Dave customer $405 for parts and labor and they declined the repair

We serviced a

WHIRLPOOL DRYER

Model WED8500DC1

Near Ontario, New York 14519

Andres V

Job Details: 03/27/2026

"Idler pulley was sticking, used repair kit to replace rollers and pulley. Tested unit."

We serviced a

MAYTAG RANGE

Model MGR6600FZ6

Near Rochester, New York 14612

Zach L

Job Details: 03/27/2026

Oven door was damaged by furniture delivery company. Needs new outer door panel. Customer will submit quote to delivery company and reach out when repair is authorized.; ordrng 1 W11250167 (Outer door glass)

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model PFQ97HSPV0DS

Near Victor, New York 14564

Jeremy

Job Details: 03/27/2026

Customer stated unit taking too long to dry. Ran test 15 and verified fan and compressor operation in accordance with service bulletin.. Educated customer on cleaning filters and that heat pump dryers take longer than vented dryers to dry. Updated firmware. Unit operates as expected.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Canandaigua, New York 14424

Jeremy

Job Details: 03/27/2026

"Customer stated timer function not working. Reset control board, timer now functions normally."

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Caledonia, New York 14423

Ben H

Job Details: 03/27/2026

Customer complaint is unit does not spin. Found the belt popped off and was damaged. Replaced belt and tested unit and it is operating properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rochester, New York 14606

DeVaughn C

Job Details: 03/27/2026

"Installed spray arm, kickplate fastener, then tested. Repair successful."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVS03

Near Webster, New York 14580

Andres V

Job Details: 03/27/2026

Replaced defrost control and the thermostat. Once unit was plugged in compressor and fans kicked on. Advised customer to wait 24hrs before putting food in it.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Webster, New York 14580

Andres V

Job Details: 03/27/2026

"Unit not draining. Found broken wire at drain pump. Replaced lower harness, tested unit.; dspstn on spec-tagged invntry: 1 W11513248 LATCH , used 1 W11643701 (Harness) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Canandaigua, New York 14424

Jeremy

Job Details: 03/27/2026

Unit has F1E1 fault for main control and will not unlock or drain. Voltage not present when drain pump is supposed to be on. Ordering ACU.; ordrng 1 W11627517 (Control) and 1 W11700916 (Latch)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Walworth, New York 14568

Andres V

Job Details: 03/26/2026

Replaced UI. UI responding to commands now.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Brockport, New York 14420

Zach L

Job Details: 03/26/2026

Evaporator fan powered but not turning. Needs new evaporator fan.; ordrng 1 W11224591 (Evap fan)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rochester, New York 14618

Ben H

Job Details: 03/26/2026

Customer complaint is water leaking out of the front. Tested unit thoroughly on multiple cycles. Unable to recreate issue. Ran diagnostic cycle to calibrate sensors and adjusted front feet. Customer is to use and monitor.

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Rochester, New York 14607

DeVaughn C

Job Details: 03/26/2026

Replaced control board then calibrated. Repair successful.

We serviced a

GE DISHWASHER

Model GDP670SYV1FS

Near Rochester, New York 14615

DeVaughn C

Job Details: 03/26/2026

"Replaced element, spray arm, installed two piece carrier kit, then tested. Repair successful."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SYV1FS

Near Rochester, New York 14612

DeVaughn C

Job Details: 03/26/2026

Replaced door then tested. Repair successful.

We serviced a

WHIRLPOOL WASHER-DRYER COM

Model WET4027HW2

Near Rochester, New York 14626

Zach L

Job Details: 03/26/2026

"Control shorted due to incorrect voltage. Found unit miswired at terminal block. Rewired unit correctly, replaced board, ran service cycle. Cycle stopped at drain step. Drain pump is also shorted. Short in drain pump shorted new control. Needs new control and new drain pump.; ordrng 1 W10919003 (Drain pump) and 1 W11629601 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, New York 14616

Zach L

Job Details: 03/26/2026

Icemaker intermittently losing position. Replaced icemaker and ran test cycle. Test successful.

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW2

Near Walworth, New York 14568

Andres V

Job Details: 03/26/2026

Unit had error code for tachometer missing. Ran a diag cycle without issues. Replaced actuator and ran a diag cycle successfully. ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFE01

Near East Rochester, New York 14445

Ben H

Job Details: 03/26/2026

Case number 23008464 the customer complaint is the freezer is not cooling properly and the fridge is too cold. The temp in the freezer is 10 degrees and the fridge is 34 degrees and the compressor was not running . Since the control and thermistor have been replaced I called tech line and they suggested the unit has a sealed system issue. I brought the fridge temp up and the compressor turned on and the unit got a full frost pattern and warm compressor and discharge. The compressor pulled 84 watts and the system is working properly. The ambient temperature is 58 degrees where the unit is. I informed the customer that the ambient temperature is causing the issue and there is nothing wrong with the fridge

We serviced a

AMANA RANGE

Model ACR4303MFB8

Near Rochester, New York 14621

Trevor

Job Details: 03/26/2026

Terminal block and power cord burnt out. Replacement parts needed. Customer will provide power cord.; ordrng 1 WPW10245259 (Terminal block)

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26EASW0WW

Near Rochester, New York 14616

DeVaughn C

Job Details: 03/26/2026

Replaced failed components. No power coming from outlet. Unable to test. Repair successful.

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ1

Near Rochester, New York 14609

Zach L

Job Details: 03/26/2026

Replaced seized pump and tested. All functions working properly.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near North Chili, New York 14514

Trevor

Job Details: 03/26/2026

Replaced motor due to binding clutch gearing causing overheating. Ran a test cycle for 30 minutes.

We serviced a

GENERAL ELECTRIC DRYER

Model DSKP333EC6WW

Near Webster, New York 14580

Andres V

Job Details: 03/26/2026

Found broken door latch. Installed new latch and strike. Door stays close now.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near Rochester, New York 14624

Trevor

Job Details: 03/26/2026

Safety case#-22958849 called in. Problem and error code with the vent wax motor. Motor was very hot while testing. Replacement motor needed. ; ordrng 1 W11649995 (Vent wax motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ

Near West Henrietta, New York 14586

Trevor

Job Details: 03/26/2026

Ice maker was turned off from inside the bin compartment. Customer not aware of option to turn off or on. Turned on and cycled ice maker to ensure that it is working.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS07

Near Webster, New York 14580

Andres V

Job Details: 03/26/2026

"Did harvest cycle on unit then did ice maker fill test, when ice maker fills the water valve is extremely loud. Unit does have good water pressure going to unit.; ordrng 1 W11567408 (Dual Valve) and 1 W11567335 (Single valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RPS01

Near Victor, New York 14564

Ben H

Job Details: 03/26/2026

Customer complaint is low cooling. Freezer was about 20 degrees and the freezer evap had an ice ball and no frost pattern. Fridge evap gets full frost pattern and operating temp of compressor and condenser are correct. Everything is pointing to a restriction in the freezer evaporator. Ordered drier and necessary lock rings to clear the restriction.; ordrng 1 W11109499 (Drier tube) and 2 W11504445 (5/4)s and 2 W11506623 (5NK)s and 2 W11506619 (8 NK)s and 2 W11504416 (8/6)s and 2 W11506621 (6 NK)s and 2 W11504432 (6/5)s and 2 W11506624 (4 nk)s and 3 W11506635 (Process tube)s

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Webster, New York 14580

Andres V

Job Details: 03/26/2026

Replaced drain pump cleaned out the rest of the sand out. Tested unit out on diag cycle.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Penfield, New York 14526

Jeremy

Job Details: 03/26/2026

Unit getting out of balance and not spinning. Basket hub and basket splines are stripped. Customer elected to not repair.

We serviced a

GE DISHWASHER

Model PDP755SYRBFS

Near Penfield, New York 14526

Jeremy

Job Details: 03/26/2026

"Unit not draining due to clogged drain hose. Removed debris from hose, unit checks good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Macedon, New York 14502

Jeremy

Job Details: 03/26/2026

"Unit spinning due to stripped basket hub. Replaced basket hub, unit checks good. ; used 1 W10528947 (HUB) from stock"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GTS18HGNHRWW

Near Fairport, New York 14450

Jeremy

Job Details: 03/26/2026

Small gap in upper right corner of fresh food door due to insulation over flow. No impact on operation. Door seals properly.

We serviced a

KITCHENAID OVEN

Model KODE500ESS02

Near Pittsford, New York 14534

Trevor

Job Details: 03/26/2026

Installed new UI assembly. Display is turning on and oven functions are working normally.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Bloomfield, New York 14469

Ben H

Job Details: 03/26/2026

"I replaced the seized compressor and vacuum to the system down to 500 microns and charged it with 49 g of r600a and unit is operating properly ; dspstn on spec-tagged invntry: 1 W11504431 COUPLER BR 7.5X5 1 W11506621 COUPLER BR 6 , and 1 W11506635 VALVE 1/4"

We serviced a

WHIRLPOOL DISHWASHER

Model GU1200XTLS3

Near Brockport, New York 14420

DeVaughn C

Job Details: 03/25/2026

Replaced sump & heater. Drain pump gasket failed. Gasket currently unavailable. Unit should not be used. ; dspstn on spec-tagged invntry: 1 W10518394 HEATER

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Rochester, New York 14610

DeVaughn C

Job Details: 03/25/2026

Customer reports noise during spin. No relevant error codes stored. Tested spin cycle in diagnostics. Excessive noise and oil leak from drivepresent. Gearcase should be replaced. Customer considering further repair.

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near Rochester, New York 14605

DeVaughn C

Job Details: 03/25/2026

Excessive noise during use. Discovered failed rollers. Installed dryer repair kit then tested. Repair successful. ; used 1 4392065 (REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Rochester, New York 14616

DeVaughn C

Job Details: 03/25/2026

Worn basket hub prevented unit from working properly. Replaced hub then calibrated. Repair successful. ; ordrng 1 W10528947 (Hub)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PVD28BYNFS

Near Churchville, New York 14428

Trevor

Job Details: 03/25/2026

Installed new parts and disconnected the filter RFID board. Display is now working normally and dispensing water and ice.; dspstn on spec-tagged invntry: 1 WR55X48225 CONTROL