Near Newark, NY 14513
Steve
Job Details: 10/29/2020
WASHER WHIRLPOOL WFW6620HC0 Replaced power cord for no ground. Replaced ui and ACU for unresponsive.
Near Geneseo, NY 14454
Dave
Job Details: 10/29/2020
MICROWAVE WHIRLPOOL WMH31017HB3 Tested microwave couldnt find a strange noise . Customer will monitor and try to take video if it happens again .
Near Newark, NY 14513
Steve
Job Details: 10/29/2020
WASHER WHIRLPOOL MVWB835DC Replaced control for ui mismatch error.
Near Rochester, NY 14610
Evan
Job Details: 10/29/2020
MICROWAVE WHIRLPOOL WMHA9019HV1 Replacing control due to convection relay being stuck op causing unit not to heat when using convection. Replaced control tested unit. Unit now heating as it should. Unit tested good
Near Newark, NY 14513
Steve
Job Details: 10/29/2020
DRYER WHIRLPOOL NED4655EW1 Replaced white thermal fuse for open fuse causing dryer to no start. ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Pittsford, NY 14534
Evan
Job Details: 10/29/2020
MICROWAVE KITCHENAID KBHS109SSS06 Called techline to confirm diagnosis. Replacing magnetron due to unit not heating. Replaced magnetron and tested unit. Unit now heating as it should. SR: 7729154668
Near Webster, NY 14580
James
Job Details: 10/29/2020
WASHER WHIRLPOOL RTW4516FW2 Q1 n. Q2 n. Q3 n. Replaced basket and calibrated. Ran spin cycle successfully.
Near Pittsford, NY 14534
Evan
Job Details: 10/29/2020
RANGE KITCHENAID KFGC506JSS00 Customer stated that while attempting to light burners on stovetop burner would continually click after burner was lit. Confirmed issue. Burners would not stop sparking after burner was lit. Cycled power on unit and tested again. After cycling burners are now lighting as they should. Tested burners multiple times. Could not replicate issue. Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replacing freezer door due to unit failing to seal properly. Replaced freezer door. Inspected seal. Unit tested good
Near Webster, NY 14580
James
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL KRFC302EBS02 Replaced damper. Damper opened upon install and no abnormal noise occurred.
Near Rochester, NY 14623
David
Job Details: 10/29/2020
REFRIGERATOR KENMORE 1900-4-15 Replaced open fan motor. Unit tested good
Near Rochester, NY 14605
David
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Replaced control and thermistor. Customer to monitor. Evaporator was clear
Near Rochester, NY 14605
David
Job Details: 10/29/2020
REFRIGERATOR ELECTROLUX EW23CS65GS1 Customer concerned with water dispenser not working and freezer door sealing poorly. Was unable to recreate the dispenser issue. The freezer door was binding against product on the top shelf causing the seal to let go when the refrigerator door was shut. Was able to correct the issue by rearranging freezer contents
Near Geneseo, NY 14454
Dave
Job Details: 10/29/2020
RANGE WHIRLPOOL WFG515S0JB0 F3E2 over temp error . Replaced control and sensor . Tested unit . Tested good . customer mentioned lighting broil or bake sometimes has issue . If problem persists order W11162730 Dsi board
Near Rochester, NY 14615
David
Job Details: 10/29/2020
RANGE WHIRLPOOL WFG525S0HS1 Door was not closing due to a broken active hinge. Replaced hinge. DoorTested good Verbal signature l
Near Newark, NY 14513
Steve
Job Details: 10/29/2020
RANGE AMANA ACR4503SFW0 Replaced right rear switch for intermittent no operation. The burner tested good.
Near Fairport, NY 14450
Evan
Job Details: 10/29/2020
WASHER MAYTAG MVWB766FW1 Customer stated lid lock was flashing and unit would not start cycle. Upon inspection discovered multiple error codes relating to lid lock. F5e2 and f5e1 are stored codes. Replaced lid lock. Tested unit. Unit tested good ; used 1 W10810403 (LID LOCK ASSY) from stock
Near Sodus, NY 14551
Steve
Job Details: 10/29/2020
RANGE WHIRLPOOL WFG515S0JW0 Replaced main control for unresponsive control. The control tested good.
Near Webster, NY 14580
James
Job Details: 10/29/2020
WASHER WHIRLPOOL MVWX655DW1 Q1 n. Q2 n. Q3 n. Unit not spinning due to worn hub. Replaced hub. Unit needs gearcase. Warranty repair for hub replacement. ; used 1 W10528947 (HUB) from stock
Near Williamson, NY 14589
James
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Q1 n. Q2 n. Q3 n. Replaced rails and molded gasket with heat gun. Door sealing much tighter than previous. One year warranty on repair.
Near Penfield, NY 14526
Steve
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KRFC704FPS04 Added pressure valve to water line for high water pressure causing filter to stop letting water to dispenser. The water tested good
Near Rochester, NY 14609
Dave
Job Details: 10/29/2020
RANGE WHIRLPOOL WFG320M0BW2 Checked unit for gas leaks . Found to leaks . Tested all fittings . Found the gas check valve had a leak .Gas company had removed the check valve and capped the line . Customer will have to get plumber to fix gas line .
Near Macedon, NY 14502
Evan
Job Details: 10/29/2020
RANGE WHIRLPOOL WFE505W0HB2 Customer stating that unit was flashing F 21 code for Stuck key. Replaced control. Ran test bake cycle. Unit tested good
Near Ontario, NY 14519
James
Job Details: 10/29/2020
DISHWASHER MAYTAG MDB4949SDZ0 Replaced tube and tested twice. Found no leaks.
Near Webster, NY 14580
Evan
Job Details: 10/29/2020
DISHWASHER KITCHENAID KDTM404KPS0 Replacing drain pump due to original pump failing to drain during cycle. Replaced pump tested unit. Unit tested good
Near Rochester, NY 14612
James
Job Details: 10/29/2020
WASHER WHIRLPOOL MVWC565FW0 Q1 n. Q2 n. Q3 n. Unit gets to sense cycle and stays there. Motor control Fault. Unit functions properly in diagnostics. Cleared codes and calibrated. Started normal cycle and washer functions properly. Customer is to monitor. If problem persists replace control. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11035751 GEARCASE
Near Canandaigua, NY 14424
Dave
Job Details: 10/29/2020
MICROWAVE KITCHENAID KMHC319EBS4 Replaced magnetron and diode and interlocks . Tested unit . Tested good
Near Hilton, NY 14468
David
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Unit was not producing ice cubes because the ice maker fill tube was frozen. Thawed tube and used a jumper to test the water valve. Water pressure to the unit is very low likely causing the issue. Recommending that the customer replace the water supply to the refrigerator to prevent this issue from reoccurring. Verbal signature ; dspstn on spec-tagged invntry: 1 WPW10300022 ICEMAKER
Near Rochester, NY 14612
James
Job Details: 10/29/2020
DISHWASHER KITCHENAID KDTE334DWH0 Q1 n. Q2 n. Q3 n. Replaced rack positioner and wheels. Adjusted feet so door aligns with cabinet. Unit functions properly
Near Webster, NY 14580
Evan
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02 Replacing valve and feed tube due to feed tube cracking at bottom causing unit to leak. Replaced parts. Tested unit. Unit tested good
Near Hilton, NY 14468
David
Job Details: 10/29/2020
WASHER MAYTAG MHW5500FW1 The user interface is failing causing the unit to act erratically. Quoted for UI customer declined to have it repaired at this time
Near Rochester, NY 14607
Evan
Job Details: 10/26/2020
WASHER MAYTAG MHW7100DW0 Replacing pressure switch due to unit failing to sense when water has exited tub and continually running drain pump. Replaced switch tested unit multiple times to confirm function
Near Spencerport, NY 14559
David
Job Details: 10/26/2020
DISHWASHER MAYTAG MDB7749SBQ2 Found unit over sudsing again. Provided customer with several soap samples to try to remedy issue. Cleared excess suds. ATEC warranty
Near Rochester, NY 14616
James
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW5000DW1 Replaced drain pump and calibrated. Ran test cycle successfully
Near Irondequoit, NY 14609
James
Job Details: 10/26/2020
RANGE KENMORE 79096312405 Q1 n. Q2 n. Q3 n. Inspected unit found bake element broken in pieces. Replaced element and tested. Unit not heating. 120v to element. Need control. Unit not worth repair.
Near Webster, NY 14580
James
Job Details: 10/26/2020
WASHER WHIRLPOOL WTW8040DW3 Replaced speaker Customer is to monitor if problem persists user Interface W11125152
Near Rochester, NY 14622
James
Job Details: 10/26/2020
OVEN WHIRLPOOL WFG525S0JZ0 Q1 n. Q2 n. Q3 n. Unit intermittently not igniting. Replaced igniter on bake burner and tightened connections. Checked outlet. 118v with proper ground. Preheated oven successfully. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
Near Henrietta, NY 14467
Dave
Job Details: 10/26/2020
WASHER MAYTAG MVWX655DW2 Unit had no error codes . Unit was stuck in spin cycle had to cancel out cycle . Calibrated unit and ran auto diagnostics. Unit tested good . Gave customer tips on best cycles and uses . Customer instruct.
Near Rochester, NY 14624
David
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced ice maker and freezer led due to no ice and no lights in freezer and fresh food section. Cycled power to reset error codes. Customer to monitor for ice after 24 hours ; used 1 W10695459 from stock
Near Rochester, NY 14616
David
Job Details: 10/26/2020
DRYER WHIRLPOOL WED7000DW0 Unit would not start due to an open thermal fuse. Replaced thermal fuse and checked airflow. Recommending that the customer replace venting before use. Unit tested good ; used 1 3392519 (Fuse) from stock
Near Rochester, NY 14618
Evan
Job Details: 10/26/2020
COOKTOP KITCHENAID KICU509XBL00 Replacing filter board due to unit continually flashing error codes and beeping. Replaced filter board. Tested all burners. Unit tested good
Near Rochester, NY 14626
David
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Unit was shutting off on its own. Found f2e1 communication error in diagnostics. Replaced keypad. Customer to monitor.Verbal signature
Near Spencerport, NY 14559
David
Job Details: 10/26/2020
WASHER MAYTAG MVWC565FW1 Replaced leaking gearcase. Calibrated and tested. Unit test ok. ; dspstn on spec-tagged invntry: 1 W11035751 GEARCASE
Near Pittsford, NY 14534
Dave
Job Details: 10/26/2020
OVEN JENN AIR JJW3830IL00 Replaced appliance managers and UI . Signal harness and upper cooling fan . Tested parts in diagnostics tested good . Tested upper oven to 350 .unit fails to F6E4 .tested lower oven to 350 failed . called techline SR 7729120437 . Techline had no more suggestions and is going to send this to engineering. Will wait for response from Jenn air
Near Rochester, NY 14616
David
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Found unit leaking from the top of the door. Latch was bent preventing door from closing properly. Adjusted the door latch to get proper closure. Unit tested good afterwards. Verbal signature
Near Fairport, NY 14450
Evan
Job Details: 10/26/2020
DISHWASHER MAYTAG MDB4949SHB1 Customer stating that unit is still experiencing same issue. Unit will power up on its own and begin to run cycle. Called techline to document issue due to control and UI being previously replaced. Techline agent had deemed unit unrepairable and is submitting unit for PEXSR: 7729119929
Near Rochester, NY 14626
David
Job Details: 10/26/2020
WASHER WHIRLPOOL MVW7232HW0 Display is damaged proceeding with console ; ordrng 1 W11478526 (Console)
Near Fairport, NY 14450
Evan
Job Details: 10/26/2020
OVEN-MW COMBO ELECTROLUX 318279621A Replacing lever on microwave due to unit failing to open door when actuated. Replaced lever tested door. Unit tested good
Near East Rochester, NY 14445
Dave
Job Details: 10/26/2020
REFRIGERATOR FRIGIDAIRE FGHC2355PF0 Found frost build up on top of ceiling on freezer section only frost there . Freezer door not closing really tight . Door gasket is good no tears but is hanging up on the cabinet. Heated gasket and added vasoline to the gasket to help it slide . Tested unit in diagnostics. Everything tested good . Removed ice build up .customer will monitor.
Near Webster, NY 14580
James
Job Details: 10/26/2020
MICROWAVE MAYTAG MMV4206FZ2 Q1 n. Q2 n. Q3 n. Unit not starting without throwing door open error. Replaced door switches and tested. Unit functions properly; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Fairport, NY 14450
Dave
Job Details: 10/26/2020
WASHER MAYTAG MVWB766FW1 Replaced lid lock and control . Calibrated unit and ran auto diagnostics. Unit tested good .; used 1 W10810403 (LID LOCK ASSY) from stock
Near Fairport, NY 14450
Dave
Job Details: 10/26/2020
RANGE WHIRLPOOL WFE505W0HW2 Replaced control for steam clean not working. Tested unit . Tested good .
Near Fairport, NY 14450
Dave
Job Details: 10/26/2020
REFRIGERATOR MAYTAG MSC21C6MFZ00 Replace diffuser and tested unit . Tested good
Near Macedon, NY 14502
Evan
Job Details: 10/26/2020
REFRIGERATOR KITCHENAID KBFN506ESS Customer stated that unit is failing to stop making ice due to ice bar coming detached from ice. Reattached I’ve bar and tested ice maker. Unit tested good
Near Webster, NY 14580
James
Job Details: 10/26/2020
REFRIGERATOR MAYTAG MRT311FFFH00 Drawer falls off track. Complaint of food freezing in crisper bin and unit turned itself to max cool. Replaced track and verified drawer functions properly. Drawer was 39 at recommended setting. Customer is to monitor if problem persists replace control
Near Farmington, NY 14425
Dave
Job Details: 10/26/2020
RANGE WHIRLPOOL WFG540H0ES0 Hinges are good dont go past 90 degrees gasket is good . Checked temperatures . Temperatures are good . Removed door stop on the right side to allow the door to close better . Floor may cause the chassis to flex . So the door not closing all the way . Called techline SR 7729123715 documented . Customer will monitor
Near Webster, NY 14580
James
Job Details: 10/26/2020
REFRIGERATOR KITCHENAID KRFC704FBS02 Q1 n. Q2 n. Q3 n. Ff EVAP frozen. Defrost heater not energizing. Ff thermistor reads 75 degrees. Need control and evap cover. Defrosted coil. Called tech line 7729122610; ordrng 1 W11167902 (COVER) and 1 W11450890 (CONTROL B/O)
Near Canandaigua, NY 14424
Dave
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Found the left hand vegetable drawer was not in right . Customer also mentioned the freezer door was hard to open . Clean rails off and added. Grease . Tested unit . Tested good .
Near Rochester, NY 14609
Evan
Job Details: 10/26/2020
DRYER WHIRLPOOL WED4800BQ1 "Customer stated that unit was failing to operate. Discovered that L1 at terminal had burned up at receptacle and worked its way to terminal block on dryer. Replaced terminal block and power cord on dryer. Advised customer receptacle will need to be replaced before unit is able to function. Dryer itself tested good ; dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL 1 PT220L CORD 4' 3W , and 1 TJ1006 CORD 6' 4 PRONG"
Near Penfield, NY 14526
Evan
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL DWU9906BAB Customer stating unit will not run and also rack does not fully slide out and door is falling. Discovered that switch mechanism for handle is broken. Also wheel assembly on rack has snapped causing issue. Ordering wheel assembly and springs. ; ordrng 1 WP903093 (WHEEL ASSEMBLY ) and 2 WP912652 (SPRING )s
Near Rochester, NY 14612
David
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL DU940PWKSI Strike is broken. Proceeding with order for the strike
Near Webster, NY 14580
James
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL KDFE104HPS1 Q1 n. Q2 n. 3 n. Unit stopped and started drain cycle on its own. Disconnected UI and reconnected and tested panel. Unit functions properly. Customer is to monitor. If problem persists replace user interface W11224299
Near Rochester, NY 14612
James
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL MFF2258VEM9 Replaced evap fan and verified operation. One year warranty on repair.
Near Farmington, NY 14425
Dave
Job Details: 10/26/2020
RANGE WHIRLPOOL WFC310S0EB3 Unit needs control and door lock motor W11122531 control . WPW10107820 motor . . Unit isnt under warranty. Customer is going to call whirlpool. Charged service call . Need to bill ; rqstng P&A on 1 WPW10107820 (latch-door) and 1 W11122531 (cntrl-elec)
Near Webster, NY 14580
James
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL MBF2256KEB Put unit into diagnostics and energized heater. Heater functioning properly. Need control. Quoted 183.60. Customer denied repair. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
Near Webster, NY 14580
James
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRT771REYB00 Q1 n. Q2 n. Q3 n. Unit has cracked water line near valve for icemaker. Cut and spliced water line with shark fitting. Checked for leaks. Unit functions properly.
Near Rochester, NY 14618
Evan
Job Details: 10/26/2020
DISHWASHER MAYTAG MDB4949SHZ1 Replacing control and console due to unit failing to respond to commands. Replaced both parts and tested unit. Unit is now powering up but failing to run drain pump or fill valve. Checked harness for continuity confirmed continuity to drain pump and fill valve through harness. Called techline. SR: 7729124936 determined that f601 on actual control has failed causing issue. Reordering control ; ordrng 1 W11225084 (CONTROL )
Near Webster, NY 14580
James
Job Details: 10/26/2020
RANGE WHIRLPOOL WFG525S0HS0 Q1 n. QW n. Q3 n. Door panel separated from glass. Customer cut themselves on door panel that was exposed. Replaced panel and inspected. Unit functions properly.
Near Spencerport, NY 14559
James
Job Details: 10/26/2020
DISHWASHER MAYTAG MDB8959SKZ0 Unit not draining. Found a piece from original impeller stuck in pump. Removed piece and tested.
Near Rochester, NY 14618
James
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Q1 n. Q2 n. Q3 n. Unit not cooling. No frost pattern in freezer. Need ff evap and dye drier. Sealed system leak. ; ordrng 1 W11116006 (evaporator) and 2 WPW10143759 (dryer)s
Near Webster, NY 14580
James
Job Details: 10/23/2020
REFRIGERATOR KITCHENAID KRFC704FPS04 Q1 n. Q2 n. Q3 n. Rh side of user interface non responsive. Checked connections and attempted to reset fridge. Found water line leaking from connector at valve. Removed compression coupler and installed a new one. Checked for leaks and found none. Need UI. Part is backorder. W11365809; ordrng 1 W11365809 (UI)
Near Rochester, NY 14607
Evan
Job Details: 10/23/2020
WASHER WHIRLPOOL WTW5000DW3 Customer stating that unit will fill but then never spin or agitate. Checked for error codes. Unit displaying for f7e5 for basket speed fault. Discovered that run capacitor is failing causing issue. Ordering capacitor ; ordrng 1 W11428524 (CAPACITOR )
Near Rochester, NY 14623
Steve
Job Details: 10/23/2020
DRYER KENMORE 11062832100 Found thermal cutoff was open preventing heat. Replaced cut off. And customer repaired the exhaust vent. Replaced door switch for broken door switch causing drum to not stop when door opened in cycle. ; used 1 279816 (CUTOFF-THERMAL) from stock
Near Brockport, NY 14420
David
Job Details: 10/23/2020
RANGE WHIRLPOOL WFG525S0JW Replaced chipped manifold cover.
Near Pittsford, NY 14534
Dave
Job Details: 10/23/2020
OVEN DOUBLE WHIRLPOOL WOD93EC0AS00 "Installed new cooling fan and harness kit with fan . Ohm out sensor tested good Installed new control . Unit still giving F1E0 error code . Called Sr 7729110204. Techline and I did checks and found that the new board is bad . Ordering another board kit and cooling fan . ; ordrng 1 W10550511 (blower), dspstn on spec-tagged invntry: 1 WP74008369 SENSOR-OV"
Near Rush, NY 14543
Dave
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced damper for noise and operation. Tested unit in diagnostics. Tested good
Near East Rochester, NY 14445
Dave
Job Details: 10/23/2020
MICROWAVE WHIRLPOOL WML75011HZ7 Replaced control tested unit fan turning on during cooking . Tried hood fan was not turning on . Found loose connection at the hood fan board l fixed connection and tested unit . Tested good .
Near Penfield, NY 14526
Steve
Job Details: 10/23/2020
OVEN GE JSP57B0F1BB "Found front right dual switch is intermittent. Ordering switch. ; ordrng 1 WB24T10063 (switch,inf)"
Near Rochester, NY 14618
Dave
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Freezer LED and fresh food light are out . Ordering both lights . LED UI on the front of the unit is not working when you choose which section ordering UI ; rqstng P&A on 1 WPW10515057 (light) and 1 WPW10397958 (cntrl-elec)
Near Rochester, NY 14618
Dave
Job Details: 10/23/2020
REFRIGERATOR KITCHENAID KBSD602ESS01 Replaced led module in freezer section that was out . All lights are now working as expected.
Near Rochester, NY 14610
Steve
Job Details: 10/23/2020
WASHER WHIRLPOOL WTW5640XW3 Found gearcase is vey loud an has basket speed sensor fault codes. The Washer needs a gearcase. The cost of repair will outweigh new unit.
Near Rochester, NY 14624
Dave
Job Details: 10/23/2020
DRYER KENMORE 110.728021 Unit not heating or staying on .found the thermal fuse was blown . Jump the fuse for testing found the timer is worn out and will not stay on . ; ordrng 1 3392519 (thermal fuse) and 1 WP3976576 (timer)
Near Brockport, NY 14420
David
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Replaced freezer door due to scratch. Sealed liner to case.
Near Rochester, NY 14605
David
Job Details: 10/23/2020
DISHWASHER MAYTAG MDB6759AW02 Ran dishwasher to listen for grinding noise. Unit ran for 15 min but never produced the noise. Checked impeller and drain. Both were clear. Suspecting wash motor. Motor replacement does not make sense due to age. Customer is going to send a video of the noise to my email just to verify this assumption.
Near Webster, NY 14580
James
Job Details: 10/23/2020
DRYER MAYTAG WED5840SW0 Q1 n. Q2 n. Q3 n. Unit runs continuously replaced timer and set to 20 minutes. Timer stopped cycle properly.
Near Rochester, NY 14609
Evan
Job Details: 10/23/2020
WASHER WHIRLPOOL WTW5000DW2 Replacing control and water valve due to unit failing to run cycle. Replaced both parts. Began to run test cycle. Heard board make a popping sound and unit stopped running cycle. Called techline and discovered that drain pump caused issue with board due to pump resistance testing outside of range. Unit will need new control and drain pump. Ordering pump and control Sr:7729109182; ordrng 1 W11116590 (CONTROL ) and 1 W11399437 (DRAIN PUMP )
Near Webster, NY 14580
James
Job Details: 10/23/2020
DISHWASHER MAYTAG MDB8949SBB2 Unit not allowing start button to be pressed. Found ribbon cable corroded. Need panel. ; ordrng 1 W10811164 (panel-cntl)
Near Rochester, NY 14626
David
Job Details: 10/23/2020
MICROWAVE KITCHENAID KHMS2050FFF-0 Locking screw on door was loose allowing play in the door. Tightened screw to fasten door.
Near Fairport, NY 14450
Steve
Job Details: 10/23/2020
RANGE MAYTAG MER8800FZ0 Found control had runaway temp error. Temp sensor checked good. Replaced main control and tested. The unit preheated and worked as expected. ; dspstn on spec-tagged invntry: 1 12001656 SENSOR
Near Rochester, NY 14626
David
Job Details: 10/23/2020
WASHER WHIRLPOOL LSC9355AN0 Replaced worn agitator dogs. Tested agitation. Customer paid in full on first visit; dspstn on spec-tagged invntry: 1 80040 DOG 4PK
Near Fairport, NY 14450
Steve
Job Details: 10/23/2020
REFRIGERATOR GE CFSP5RKBBSS Found power is surging on control causing lights to not turn on all the time and when freezer door is open the lights turn on for a second and then turn off. The ui is powering on and off. Ordering control. ; ordrng 1 WR55X11098 (board asm main contr)
Near Hilton, NY 14468
David
Job Details: 10/23/2020
REFRIGERATOR GE ZISS420DXASS Replaced inverter that was not powering the compressor. Compressor startedAfter Install. Checked functions in diagnostics
Near Rochester, NY 14624
Dave
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL WRS586FLDB00 Spoke with customer . Said no longer need service
Near Webster, NY 14580
Evan
Job Details: 10/23/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stating that unit started smoking. Discovered that something inside unit made contact with heating element. Customer has contacted Lowe’s legal team and does not want unit repaired at this time. Unit would need element replaced for repair.
Near Webster, NY 14580
James
Job Details: 10/23/2020
DISHWASHER KITCHENAID KDTE334GPS0 Unit was functioning at time of service. Replaced float switch and retested. Unit functions properly.
Near Webster, NY 14580
James
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWB02 Q1 n. Q2 n. Q3 n. Unit over cooling. Damper and fans functioning. Need jazz board. Customer opted not to repair. Quoted 319.24 total
Near Fairport, NY 14450
Steve
Job Details: 10/23/2020
REFRIGERATOR KITCHENAID KBFS25EWMS10 The refrigerator was off on arrival. Turned on unit and let compressor warm up and restarted. The start device started clicking. Put tester start device on refigerator and compressor started right up and is cooling. Customer is going to monitor for 24 hours. Ordering compressor ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Near Rochester, NY 14615
David
Job Details: 10/23/2020
DISHWASHER MAYTAG MDB4949SDH3 Customer was concerned with a leak from the last time the was used. Ran diagnostics in attempt to recreate the leak. Unit did not leak after extensive testing its likely that something was blocking the lower spray arm causing water to splash from the bottom of the door. Small drip from door corners ordering gasket ; ordrng 1 W11177741 (Gasket)
Near Walworth, NY 14568
James
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Q1 n. Q2 n. Q3 n. Fridge lights flickering and nose from damper. Freezer led dead. Replaced led and verified operation. Customer is to monitor. If problem persists replace control W11224256; used 1 W10695459 (MODULE) from stock
Near Webster, NY 14580
James
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Q1 n. Q2 n. Q3 n. Unit was making loud noise when ice maker would fill. Tested dispenser and cycled icemaker and unit functioned as designed. Customer is to monitor. If problem persists replace icemaker. Left part with customer