We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Penfield, NY 14526
Andres
Job Details: 10/13/2022
I went to try and replace drip tray but I realized that in order to replace it unit needs to be to tipped on its side so I was unable to do it. I poured water into drip tray to know if it was really cracked but I did not see any water leak through. When they shut the water off customer does not see any puddles but when water is on they do see water. I suggested customer gets water line replaced. ; dspstn on spec-tagged invntry: 1 W11084807 EXTENSION
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Clyde, NY 14433
Doug Balcom
Job Details: 10/13/2022
Customer wants to wait until the extended warranty dispatch is sent to us. ; saved tckt
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lyons, NY 14489
Doug Balcom
Job Details: 10/13/2022
Customer states unit only drains. Needs a control. Found unit slow to fill. Needs a water valve. Ordering control and water valve. ; rqstng P&A on 1 W11170317 (Control) and 1 W11210463 (Water inlet valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Webster, NY 14580
James
Job Details: 10/13/2022
Doors are not square to each other. Ice was melting down dispenser. Adjusted doors and molded gaskets. Rh door 1\8 in off on top corner. Recommend installing small shim in rr of cabinet. Customer is to monitor ice melting.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hilton, NY 14468
Dave L
Job Details: 10/13/2022
The freezer door is building condensation on the outside near the mullion. This is also causing ice to clump in the bin due to warm air penetrating door. Ordering freezer door; ordrng 1 W11551458 (Freezer door)
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Auburn, NY 13021
Doug Balcom
Job Details: 10/13/2022
Customer states unit is leaking. Found leaking water inlet valve. Unit will not allow me into diagnostic test. Techline said to replace the con. SR# 7734806844; ordrng 1 W11205048 (Water inlet valve) and 1 W11188527 (Control)
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFW2
Near Webster, NY 14580
James
Job Details: 10/13/2022
"Replaced element and tested. 120v to bake and broil. Electrical incident damaged control. Uninstalled part. Customer going to get parts authorization. ; rqstng P&A on 1 W10904901 (Control), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Webster, NY 14580
James
Job Details: 10/13/2022
Led module has failed in ff section. ; ordrng 1 W11527432 (Led) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Auburn, NY 13021
Doug Balcom
Job Details: 10/13/2022
Customer states unit stopped mid cycle. Ran diagnostic test found F1E1 error code. Main ACU fault. Needs a control. Ordering control. ; ordrng 1 W11513246 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWW2
Near Webster, NY 14580
James
Job Details: 10/13/2022
Rinse cycle turms off before washing. Dispenser not opening. Rinse aid seems to be leaking out. Tested unit. Rinse aid seal is defective and all rinse aid leaks out. Dispenser motor has melted. Need dispenser. ; ordrng 1 WPW10199696 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model W6RXNGFWQ01
Near Auburn, NY 13021
Doug Balcom
Job Details: 10/11/2022
Customer states door won't seal. Ordering refrigerator door gasket. ; rqstng P&A on 1 2319266B (Door gasket)
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Syracuse, NY 13057
Chuck
Job Details: 10/11/2022
Called customer to let him know i was on my way and he informed me that he has an appointment on Thursday 10/13 with another service provider under a extended warranty dispatch. Customer canceled service
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Hilton, NY 14468
Dave L
Job Details: 10/11/2022
Replaced overlay due to f6-e2 error. Tested ok.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Hamlin, NY 14464
Dave L
Job Details: 10/11/2022
Replaced open bake element. Tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Dansville, NY 14437
Jeremy
Job Details: 10/11/2022
Replaced deli UI and aurora board for for fill tube freezing and no ice production. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Livonia, NY 14487
Jeremy
Job Details: 10/11/2022
Replaced faulty wash motor. Unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Hemlock, NY 14466
Jeremy
Job Details: 10/11/2022
"Customer stated unit will not start a cycle. Checked and found outer ring on slider had become separated causing slider to not fully engage during spin. Replaced slider, unit tested good.; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW1
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/11/2022
Found pillow case stuck under agitator. Removed agitator so article could be removed and reinstalled agitator. Unit tested good.
We serviced a
WHIRLPOOL RANGE
Model KSGB900ESS5
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/11/2022
"Customer stated warming drawer does not close properly. Found right track separated causing drawer to fall. Secure track, drawer opens and closes properly."
We serviced a
JENN AIR REFRIGERATOR
Model JFX2897DRP02
Near Farmington, NY 14425
Jeremy
Job Details: 10/11/2022
"Replaced LEDs in fresh food section, all LEDs now working."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Farmington, NY 14425
Jeremy
Job Details: 10/11/2022
Replaced wash motor for failed wash motor. Unit tested good. Control was misdiagnosed as faulty.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brockport, NY 14420
Dave L
Job Details: 10/11/2022
"Able screen on the coldWater valve was clogged causing the unit to shut off on a long fill error. Cleaned screen. Ordering valve; rqstng P&A on 1 W10869799 (Valve), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB03
Near Spencerport, NY 14559
Dave L
Job Details: 10/11/2022
Replaced drain tube a drilled hole due to door hard to open. Customer toMonitor. ; used 1 W10619951 (Drain tube) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS0
Near Spencerport, NY 14559
Dave L
Job Details: 10/11/2022
Customer is concerned with cabinet bowing out on both sides and interior shelving gaps. The cabinet and interior liner are not serviceable referring customer back to warranty.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14609
Andres
Job Details: 10/11/2022
Customer stated that they had a piece of clothing stuck underneath agitator when taking the clothing out for some reason pump was activated and would not shut off. I held cancel button down and unit canceled cycle. I then ran a diagnostic cycle which finished successfully. I also started a normal cycle watched it fill and advance to wash cycle.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rochester, NY 14609
Andres
Job Details: 10/11/2022
Installed new ACU. Put unit into diagnostic mode and ran a cycle. Cycle ran successfully and is working properly.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Avon, NY 14414
Jeremy
Job Details: 10/11/2022
"Customer stated washer will not start a cycle. Unit has F7E7 error code. Found wash motor does not run and only hums. Also found drain pump is leaking. Ordering motor, capacitor, drain pump and hose.; ordrng 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 W11399437 (Drain Pump) and 1 W10899966 (Hose)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Williamson, NY 14589
James
Job Details: 10/11/2022
"Checked pressure and pressure equalized then went over 150 psi no leeaks found. Replaced compressor and tested. Pressure was 110 and 8psi. Customer is to monitor. ; dspstn on spec-tagged invntry: 2 W11504416 COUPLER BR 8.5X6 2 W11504433 COUPLER BR 6X4 , 2 W11504436 COUPLER AL BR 6X1.8 , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Williamson, NY 14589
James
Job Details: 10/11/2022
Unit intermittent to leak. Tested and couldn't verify. Suspect pump is weak and spray arms spraying corner of door. Retest on return. ; ordrng 1 W11085683 (Pump) and 1 Sh15
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Williamson, NY 14589
James
Job Details: 10/11/2022
Replaced pump and control. Tested unit and verified operation.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14625
Andres
Job Details: 10/11/2022
Customer stated unit was not washing properly. I used clear door to see inside unit while it was washing. I noticed that bottom wash arm was not spinning. I examined wash arm and noticed that some of the holes were clogged but not enough to prevent arm from spinning. Pump is not pushing water hard enough to make wash arm spin.; ordrng 1 W11085683 (Sump and pump) and 1 W11101428 (Wash arm)
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Fairport, NY 14450
Andres
Job Details: 10/11/2022
Customer stated that unit was not draining properly. I diagnosed unit took off front panel and cleaned out filter. Filter was full of lint and not letting water flow. Filter is also has some broken pieces ordering filter.; ordrng 1 W11458347 (Filter)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Macedon, NY 14502
Ray Benedetto
Job Details: 10/11/2022
"Replaced control board. Could not test, no 240 hook up."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Macedon, NY 14502
Ray Benedetto
Job Details: 10/11/2022
Unit getting stuck keypad error. Replaced control board and console. Verified burners and bake were working correctly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Fairport, NY 14450
Andres
Job Details: 10/11/2022
Customer stated unit is leaking when in a cycle from the corners. I diagnosed unit and found the gasket is not sealing correctly against the inner door and causing water to run down the side of inner door and down into corner. Unit needs new gasket; ordrng 1 W11483553 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Liverpool, NY 13090
Chuck
Job Details: 10/11/2022
"Steamed out evaporator and Replaced fan motor, thermistor and harness. Unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Williamson, NY 14589
James
Job Details: 10/11/2022
Clicking noise then fr suspension disconnected from tub. Drum damaged cabinet during incident. ; ordrng 1 W10596395 (Cabinet) and 1 W11454372 (Gearcase) and 1 W11217817 (Suspension)
We serviced a
WHIRLPOOL OVEN
Model KODE900HBS00
Near Marion, NY 14505
James
Job Details: 10/11/2022
Lower oven wouldn't turn off. F6e4 communication error to acu. Need to replace control panel and acu at same time. ; ordrng 1 W11399171 (User interface) and 1 W11294388 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Webster, NY 14580
James
Job Details: 10/11/2022
F5e2 lock error and unit stuck on 1 minute. Ran Diagnostics cycle successfully. Cleared errors. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14617
James
Job Details: 10/11/2022
Replaced door and inspected seal. Customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw1
Near Macedon, NY 14502
Ray Benedetto
Job Details: 10/11/2022
"Unit making loud noise during spin. Removed foreign object from pulley guard. Still squealing during spin. Replaced belt. Calibrated unit, operating normal.; used 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED4500MW
Near North Syracuse, NY 13212
Chuck
Job Details: 10/11/2022
"Customer stated that unit is kicking the breaker. Breaker is a 20 amp breaker. I put my amp clamp at the L1 line and ran the unit, unit is drawing 21.50 amps and when the heater kicks on after cycling the unit is drawing 24 amps before setting into drawing the 21.50 amps. I explained to the customer that the unit needs a 30 amp breaker. Unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Penfield, NY 14526
Andres
Job Details: 10/11/2022
"Customer stated that unit is still leaking after last visit. I diagnosed unit and did find water behind the fridge. I had customer turn water on, I checked line and only notice water leaking from connection where it goes for a copper line to a braided stainless line. I also noticed water to be leaking onto the bottom try of the fridge. Drip tray seems to have a crack and water is going through it and going to floor. I advised customer gets a plumber to fix connection and also replace evaporator drip tray. ; ordrng 1 W11225840 (Drip tray) and 1 W11084807 (Tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2876DRM00
Near Fairport, NY 14450
Andres
Job Details: 10/11/2022
"Customer stated unit is not cooling properly. When I arrived to home I checked fresh food section the temp was around 55, freezer was also very warm. This is a dual evaporator unit so I ran the compressor to make sure that it was coming on. Compressor and fan turned on in a diagnostic test mode. Compressor was pulling between 1.5-1.4 amps. Unit seems to be having a restriction issue but not 100% sure. I will need a sealed system tech to come take a look to make sure it's a restriction not a leak."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Rochester, NY 14618
Andres
Job Details: 10/11/2022
"Customer stated unit has stopped producing ice. I put into into a diagnostic mode and checked for error codes I did not find any codes stored. I then cycled ice make mold had cubes and cycled properly. I also checked ice box fan using test 36 I noticed that when fan was turned on it was not coming on. I checked voltage, fan had 12v DC. Unit needs new fan.; ordrng 1 W10846539 (Ice box fan)"
We serviced a
WHIRLPOOL RANGE
Model SF395LEEQ0
Near Rochester, NY 14607
Andres
Job Details: 10/11/2022
Customer stated unit was not heating on a bake cycle. I diagnosed unit found igniter is getting 110v but not glowing. Unit needs new igniter ; ordrng 1 4342528 (Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs331sdhm03
Near Macedon, NY 14502
Ray Benedetto
Job Details: 10/11/2022
Unit not cooling. Found thin sheet of ice in freezer and connector to heater harness not plugged in entirely. Assembled connector correctly and disposed of ice.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Palmyra, NY 14522
Ray Benedetto
Job Details: 10/11/2022
Replaced thermistor per previous tech's diagnosis. Power cycled unit. Operating normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/11/2022
"Unit loud noise during gear shifting stage. Replaced cam and actuator. Calibrated unit and ran test mode a few times and the noise did not manifest. Customer will monitor. If issue persists, unit will need gearcase, W11454372.; used 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/11/2022
Replaced rails in freezer. No frost build-up. Customer will monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/11/2022
Replaced console. Verified functionality of buttons.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Henrietta, NY 14467
Ray Benedetto
Job Details: 10/11/2022
"Replaced wire harness and vent fan, did not solve issue. Called Techline, during testing, wiggled connector on control board and fan started. Needs control board to repair.; ordrng 1 W11342846 (Control Board)"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Rochester, NY 14618
Josh Henchen
Job Details: 10/11/2022
Replaced old Timer/CCu due to faulty operation. Washer came unlocked and was able to run a normal cycle and tested good. Washer checks good.
We serviced a
MAYTAG DRYER
Model MED7230HC
Near Churchville, NY 14428
Josh Henchen
Job Details: 10/11/2022
"Customer had a video of the noise. Checked and found vent on back of dryer disconnect with plastic 90 bend. Eliminated the 90 had it reattached. Dryer is checking good. Customer will monitor, If problem persists order blower fan WP697772."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Churchville, NY 14428
Josh Henchen
Job Details: 10/11/2022
"Customer stated dishwasher is filling with water but not cleaning dishes. Checked and found F4E3,F7E1. Ran diagnostic cycle, unit needs new Sump WPW10455268 Grommet WPW10538166 hose W10445975; ordrng 1 WPW10455268 (Sump) and 1 W10445975 (Hose) and 1 WPW10538166 (Grommet)"
We serviced a
WHIRLPOOL WASHER
Model MVWC300BW1
Near Scottsville, NY 14546
Josh Henchen
Job Details: 10/11/2022
"Customer stated unit isn't agitating clothing. Checked and found no codes, Ran diagnostic cycle washer not agitating. Rod in middle has disconnected from gearcase and agitator. Unit would need new gears case assembly. Customer wants to get a new washer."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Churchville, NY 14428
Josh Henchen
Job Details: 10/11/2022
Customer stated top rack of dishwasher wasn't rolling properly. Checked and found front wheel on both sides damaged. Ordering W10712395 need 2.; ordrng 2 W10712395 (ADJUSTER)s
We serviced a
WHIRLPOOL WASHER
Model MVWC300BW1
Near Scottsville, NY 14546
Josh Henchen
Job Details: 10/11/2022
"Customer stated unit isn't agitating clothing. Checked and found no codes, Ran diagnostic cycle washer not agitating. Rod in middle has disconnected from gearcase and agitator. Unit would need new gears case assembly. Customer wants to get a new washer."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Caledonia, NY 14423
Josh Henchen
Job Details: 10/11/2022
"Replaced Heater element due to bushings, SP: S17304. Tested dishwasher, Checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Spencerport, NY 14559
Dave L
Job Details: 10/11/2022
Unit was displaying f8-e4 error. Found water in drain pan. Verified water supply was not leaking. Ran dishwasher to rule out excess suds. Its likely an item in the dishwater was impeding spray arm movement resulting in a small corner leak. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rochester, NY 14626
Dave L
Job Details: 10/11/2022
Customer concerned with auger getting stuck. Found auger motor to be working okay. Its likely a cube was stuck in the jaws preventing dispensing. Recommending onlyUsing ice madeBy the iceMaker in dispenser
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14626
Dave L
Job Details: 10/11/2022
ReplacedControl due to no voltage to UI. Tested ok; dspstn on spec-tagged invntry: 1 W11557935 CNTRL- ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near West Henrietta, NY 14586
Dave L
Job Details: 10/11/2022
"Replaced the evaporator and compressor due to poor cooling. Unit began cooling shortly after recharge. Customer to monitor; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504431 COUPLER BR 7.5X5 , 1 WPW10143759 DRIER-UV DYE , 1 W11109499 DRIER- TUBE , 2 W11504433 COUPLER BR 6X4 , 2 W11504447 COUPLER , 2 W11504448 COUPLER , 2 W11506619 COUPLER BR 8 , and 2 W11506620 COUPLER AL 8X8"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1163XVQ
Near Auburn, NY 13021
Doug Balcom
Job Details: 10/11/2022
"Customer states unit will not heat. Found unit has power to the transformer but no output from magnetron. Ordering magnetron, capacitor, diode, and hv transformer. ; rqstng P&A on 1 W10269455 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W10754299 (Magnetron), ordrng 1 W10598693 (Thermostat)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Seneca Falls, NY 13148
Doug Balcom
Job Details: 10/11/2022
Customer states no cooling either compartment. Found evaporator leaking and compressor not running. Ordering compressor and evaporator. ; ordrng 1 W10832994 (Compressor) and 1 W10608485 (Evaporator) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Uv drier) and 2 W11504415 (Lokring)s and 2 W11504416 (Lokring)s and 2 W11506619 (Lokring)s and 2 W11506620 (Lokring)s and 2 W11506621 (Lokring)s and 2 W11504436 (Lokring)s and 2 W11504445 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11506623 (Lokring)s and 2 W11504431 (Lokring)s and 2 W11504422 (Lokring)s and 2 W11504423 (Lokring)s and 2 W11504424 (Lokring)s
We serviced a
WHIRLPOOL DRYER
Model LGR8638LW0
Near Hilton, NY 14468
Dave L
Job Details: 10/10/2022
Installed dryer motor for customer. Reassembled dryer and tested. Tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Honeoye, NY 14471
Josh Henchen
Job Details: 10/10/2022
Customer stated dishwasher was leaking into basement. Checked and found a hole in drain hose. Unit needs a new drain hose.; ordrng 1 WPW10545278 (Drain Hose)
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Rochester, NY 14624
Ray Benedetto
Job Details: 10/10/2022
Residual water in deli tray and customer concerned about weak cooling in freezer. Discovered some ice near the evaporator cover and a small amount of ice in the drain pan and melted out. Verified unit had full frost pattern and was evenly distributed. Heater and fan are working. Door seals sit properly when closed.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Rochester, NY 14622
James
Job Details: 10/10/2022
Gas detector going off near gas line tee in ceiling recommend plumber
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Livonia, NY 14487
Josh Henchen
Job Details: 10/10/2022
"Replaced bake element due to melting and making contact in cavity. Tested range, Checks good."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Geneseo, NY 14454
Josh Henchen
Job Details: 10/10/2022
"Customer stated unit not working at all, locked with clothing in unit. Unlocked lid so they could get laundry out. Failed to enter diagnostic, checked and found no Voltage at outlet. Customer flipped breaker, tested washer, Checks good."
We serviced a
MAYTAG OVEN
Model MGR8600DE0
Near Webster, NY 14580
James
Job Details: 10/10/2022
Replaced oven insulation and tested. Unit functions properly. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL WASHER
Model D
Near Hamlin, NY 14464
Dave L
Job Details: 10/10/2022
CustomerConcerned with water level/performance. Tested unit in diagnostics. Found unit to be working as designed. Calibrated washer
We serviced a
AMANA REFRIGERATOR
Model ASD2624HEB
Near Webster, NY 14580
James
Job Details: 10/10/2022
"No icemaker. Installed icemaker and manually cycled. Unit wouldn't fill. Order valve and reevaluate. ; ordrng 1 WP67005154 (Valve), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 Sh15 from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Caledonia, NY 14423
Josh Henchen
Job Details: 10/10/2022
"Customer stated washer stopped turning on. Checked and found F6E2,F2E1. Failed to run diagnostic cycle. Ordering Console W11112656 and control board W11400681.; ordrng 1 W11400681 (Control Board) and 1 W11112656 (Console/UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Brockport, NY 14420
Dave L
Job Details: 10/10/2022
Customer states that the unit has not produced ice in 3 weeks. Found ice maker operating. Frost is accumulating in the ice container and dripping from chute. Ordering separator assembly and returning with ice maker; ordrng 1 W11397167 (Separator) and 1 W11423781 (Seoarator)
We serviced a
WHIRLPOOL OVEN
Model WFG775H0HV2
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 10/10/2022
Replaced control and DSI board for repeat F2E1 error code. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ
Near Rochester, NY 14624
Dave L
Job Details: 10/10/2022
The dishwasher will not drain completely because it is plumbed into a 1/2 inch copper line that is restricting the drain water. Recommending having a plumber abandon current drain set up and plumb it into disposal.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Rochester, NY 14624
Ray Benedetto
Job Details: 10/10/2022
"Replaced vent fan, noise eliminated. Verified for heat and power. All operations normal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/10/2022
Replaced icemaker for fill tube that keeps freezing up and not making ice. Verified fill and motor function.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Jeremy
Job Details: 10/10/2022
Unit has F2E2 error and will not respond to inputs. All ribbon cables properly secured. Ordering user interface.; ordrng 1 W11478526 (User Interface)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Victor, NY 14564
Jeremy
Job Details: 10/10/2022
Unit was misdiagnosed and needs user interface. Ordering user interface.; ordrng 1 W11478524 (User Interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Victor, NY 14564
Jeremy
Job Details: 10/10/2022
Ice maker motor stuck part way through cycle. Ordering icemaker.; schdld next appmnt for 10/12 WED !
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Webster, NY 14580
James
Job Details: 10/10/2022
"Replaced tub, heater and pump. Tested unit. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11409866 TUB"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Webster, NY 14580
Josh Henchen
Job Details: 10/10/2022
"Customer stated washer wouldnt turn on. 120.3V at outlet, Unit displayed Loc when trying to turn on. Unlocked machine and tested. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Penfield, NY 14526
James
Job Details: 10/10/2022
Customer said they need to cancel
We serviced a
WHIRLPOOL OVEN
Model WFG515S0JB2
Near Rochester, NY 14624
Ray Benedetto
Job Details: 10/10/2022
Wire harness connector incorrect. See picture attached ordering new.; rqstng P&A on 1 W11524034 (Bake/Broil Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS1
Near Victor, NY 14564
Jeremy
Job Details: 10/10/2022
"Unit has F8E4 error code and water was in drip tray. Ran through diagnostic cycle and couldn't find any drips. Used clear glass to view action inside, unit is operating as expected. Explained to customer about proper loading of dishwasher and to make sure tall items are not obstructing spray arm. Advised to use upper rack in raised position."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14619
Dave L
Job Details: 10/10/2022
Replaced shorted latch that was preventing the unit from starting. Tested ok. ; used 1 W10810403 (Latch) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Rochester, NY 14617
Andres
Job Details: 10/10/2022
Replaced wiring harness. Put unit back together and tested it. Unit washing/draining properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Rochester, NY 14624
Ray Benedetto
Job Details: 10/10/2022
Replaced separator assembly. Tested integrity with a few ounces of water. No leakage or warm air from channel. Customer concerned about kitchen floor warping from leakage. Has contacted Whirlpool and will receive estimate from contractor. Left part with customer.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rochester, NY 14618
Ray Benedetto
Job Details: 10/10/2022
Replaced sump. Tested with self-diagnostic. All operations normal.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Webster, NY 14580
Andres
Job Details: 10/10/2022
Dropped off new lit screen.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Webster, NY 14580
Andres
Job Details: 10/10/2022
"Installed new ACU. Tested unit on a diagnostic cycle, unit completed cycle successfully. I also started a normal cycle and watched unit sense then move to the wash cycle. Unit is working properly."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Rochester, NY 14619
Dave L
Job Details: 10/10/2022
Door would not stay shut due to bent hinges. Re adjusted hinges until door closure was achieved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/10/2022
Customer put a heavy object on lower right shelf in door. Ten minutes later the door switch beeped as if the door was open. Could not duplicate symptom. Customer will use as normal and monitor.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14626
James
Job Details: 10/10/2022
"Replaced wire harness, capacitor and actuator and tested. Unit shorts control. Found if actuator is manually engaged motor will hum and try to spin. Replaced actuator again and unit calibrated successfully. Tested drain and spin. ; used 2 Wpw10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620H0
Near Rochester, NY 14609
Dave L
Job Details: 10/10/2022
Found hole in bellow causing leak on larger loads. Replaced bellows. Tested ok in diagnostics
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Penfield, NY 14526
Josh Henchen
Job Details: 10/10/2022
"Customer stated dryer stopped working after first load. Checked and found F6E1 cleared and ran diagnostic, functions as expected. Reseeded connections to mcu, Ran load of laundry. Dryer checks good."
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near Webster, NY 14580
Andres
Job Details: 10/10/2022
"Customer stated unit is not heating. I took off bottom panel and checked thermostat, fuse did not have continuaty. I used a jumper wire to bypass fuse and make sure heating element comes on. Element turned on and is working properly. Unit needs new thermostat.; used 1 280148 (Fuse) from stock"