We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Skaneateles, NY 13152
Chuck
Job Details: 08/04/2022
Customer stated that door will not unlock. Error codes F9E1-long drain and F0E2- oversuds. After inspecting unit i found that drain pump was clogged causing a drain lockout. Removed debris from drain pump and ran a diagnostic test cycle in which the unit operated normally. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Jordan, NY 13080
Chuck
Job Details: 08/04/2022
Customer stated that unit is not spinning out. Error code f8E1-long fill. Ran a diagnostic test cycle and unit is getting the proper amount of water. I found that customer was using the bleach dispenser for detergent causing a oversuds situation. I explained to the customer that dispenser is for bleach and to pour the proper amount of detergent directly onto the laundry. I went of the type of detergent and the amount of detergent to use. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED5550XW0
Near Rochester, NY 14612
James
Job Details: 08/04/2022
"Unit squeaking during cycle. Idler pulley is worn. Replaced dryer repair kit and tested. Unit functions properly. One year warranty on repair. ; used 1 4392067 (Kit), and 1 Sh15 from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Clay, NY 13041
Chuck
Job Details: 08/02/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; used 1 W11537778 (Heating element) from stock
We serviced a
KENMORE REFRIGERATOR
Model 106.51789413
Near Rochester, NY 14610
Andres
Job Details: 08/02/2022
Customer stated unit was not cooling properly. I diagnosed unit and found a defrost issue. Unit is going into a defrost because bi-metal is open. Heating element is good.; ordrng 1 WPW10225581 (Bi metal)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Rochester, NY 14609
Andres
Job Details: 08/02/2022
Replaced ACU. Tested unit on a diagnostic cycle. Unit ran through cycle successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW02
Near Spencerport, NY 14559
Dave L
Job Details: 08/02/2022
Customer concerned with noises during operation. Found a kink in the capillary tube near the evaporator that was causing noise. Adjusted tubing until noise went away. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Ogden, NY 14559
Dave L
Job Details: 08/02/2022
Fresh food evaporator frozen again. Defrost heater works in diagnostics. Ordering cover with thermistors and UI; ordrng 1 W11395558 (Cover) and 1 W11330486 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2500XTPS1
Near Rochester, NY 14612
James
Job Details: 08/02/2022
Replaced panel and tested. One year warranty on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Spencerport, NY 14559
Dave L
Job Details: 08/02/2022
Spoke to customer pre ordering black stainless panel per request ; ordrng 1 W11416372 (Front panel black stainless)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Webster, NY 14580
Andres
Job Details: 08/02/2022
Customer stated unit stopped producing ice. Diagnosed unit and found ice maker was jammed. Cleared ice maker and cycled it. Ice maker called for water and is working
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXTS01
Near Conesus, NY 14435
Dave F
Job Details: 08/02/2022
Replaced ice maker and cycled . Ice maker called for water and tested good .
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Brockport, NY 14420
Dave L
Job Details: 08/02/2022
Dryer is faulting on airflow error. Vent tested ok. Ordering thermistor ; ordrng 1 WP8577274 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WFW7590FW0
Near Brockport, NY 14420
Dave L
Job Details: 08/02/2022
Unit will not unlock or drain. Found debris blocking drain pump. Removed drain pump housing and disassembled it to clear debris. Tested ok in diagnostics
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Hilton, NY 14468
Dave L
Job Details: 08/02/2022
Replaced control and console due to no operation.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14612
James
Job Details: 08/02/2022
10-2. Vent motor error. Not drying dishes and water is standing at end of cycle. Suspect cycle is ending without running dry cycle. Ordering control and vent. ; ordrng 1 W11416460 (Vent) and 1 W11545539 (Gasket) and 1 W11410065 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Geneseo, NY 14454
Dave F
Job Details: 08/02/2022
Replaced bellow and tested unit . Tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Rochester, NY 14626
James
Job Details: 08/02/2022
Replaced sump and drain pump. Tested unit and verified operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Rochester, NY 14615
James
Job Details: 08/02/2022
Ice level sensor broken. Part breakdown not available for this model yet. Wrong part ordered. Need icemaker. ; ordrng 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hilton, NY 14468
Dave L
Job Details: 08/02/2022
Damper is not closing and is freezing items in fresh food. Found broken neutral wire at connector in machine compartment. Repaired wire.
We serviced a
JENN AIR DISHWASHER
Model JDPSS246LM0
Near Webster, NY 14580
James
Job Details: 08/02/2022
Replaced Main harness and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Rochester, NY 14617
Andres
Job Details: 08/02/2022
"Customer stated unit was making screeching noises, she said it wasnt every load but would be very loud. Diagnosed unit and found noise to be belt. Had a belt in my truck. Replaced belt and tested unit, did not hear any noises. ; used 1 W11239857 (Belt) from stock"
We serviced a
MAYTAG DRYER
Model WGD6600VW1
Near Rochester, NY 14616
Dave L
Job Details: 08/02/2022
Replaced damaged section on dryer venting. Recommending the vent be professionally cleaned. ; used 1 000 (Vent) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14616
Dave L
Job Details: 08/02/2022
Unit will not cool properly due to an open evaporator fan motor. Customer was undecided. If they callBack order WPW10464673
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB09
Near Rochester, NY 14612
Andres
Job Details: 08/02/2022
"Customer stated gasket was falling off. Tried to put gasket back on but kept falling off. Had a new gasket, replaced it and made sure that it seals correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Rochester, NY 14626
Dave L
Job Details: 08/02/2022
Ice maker thermistor reads open ordering the ice maker. ; ordrng 1 W11284458 (Ice maker)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Livonia, NY 14487
Dave F
Job Details: 08/02/2022
Door gasket wasnt sealing on the left side after doors swapped . Worked gasket and added vasoline to the gasket to help it slide . Unit is sealing and tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Rochester, NY 14606
Andres
Job Details: 08/02/2022
"Installed new ice maker. Cycled ice maker, it called for water and is working properly."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Webster, NY 14580
James
Job Details: 08/02/2022
"Replaced control, slider, clutch and stator. Ran calibration and quick wash. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10754448 CLUTCH , and 1 W11419171 CONTROL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Honeoye, NY 14471
Dave F
Job Details: 08/02/2022
replaced water valve an ice maker for not shutting off and leaking . Unit tested good .
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14611
Andres
Job Details: 08/02/2022
Replaced ACU. Tested unit on a diagnostic cycle. Unit ran cycle successfully and is working properly. When taking off UI I dropped the clip and could not find it. Ordering new clip.; ordrng 1 WP8312709 (Clip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Webster, NY 14580
James
Job Details: 08/02/2022
"Replaced controls. Gaskets, and ff evap harness. Tested in Diagnostics and defrosted evaporator. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W10843055 CNTRL- ELEC and 1 W11033168 HARNESS"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Fairport, NY 14450
Dave F
Job Details: 08/02/2022
After sump replacement heater error code was not cleared so the heater would not turn on . Cleared code and tested in diagnostics. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14617
James
Job Details: 08/02/2022
Replaced dispenser and adjusted condeser so it doesn't vibrate. Customer is to monitor temperature. Door swings open when open past 90 degrees. Door is operating as designed.
We serviced a
GE DRYER
Model DRSR483EG1WW
Near Rochester, NY 14620
Andres
Job Details: 08/02/2022
Replaced belt. Put unit back together and tested it. Unit now tumbles.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Rochester, NY 14618
Andres
Job Details: 08/02/2022
Customer stated that they kept getting lo FL error code. I checked the pressure of the water coming out customer has good pressure. I then activated just the cold water valve and found that it was not opening and letting water in. Unit needs new valve.; ordrng 1 W11316256 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Fairport, NY 14450
Dave F
Job Details: 08/02/2022
Replaced freezer door .tested ice maker in diagnostics. Ice maker cycled and filled with water . If problem persists order W11595219 control.
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIX535HBS01
Near Rochester, NY 14618
Dave F
Job Details: 08/02/2022
Replaced drain pump on ice machine. Unit is now making ice as expected.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Perry, NY 14530
Jeremy
Job Details: 08/02/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rochester, NY 14617
James
Job Details: 08/02/2022
Unit still making grinding noise. Installed shelf. Condensation still forming in freezer and on top of freezer door. Called techline. Sr7734250688. Unit non repairable due to tubing being out of place inside liner. Whirlpool going to contact customer for product exchange.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS
Near Perry, NY 14530
Jeremy
Job Details: 08/02/2022
Customer stated unit is not drying and leaving water droplets on the door. Customer is using gel detergent and not using rinse aid leading to water on the door at the end of a cycle.. Advised customer to begin using rinse aid and to switch to detergent pods. Unit operates as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14623
Dave F
Job Details: 08/02/2022
Replaced filter housing and tested unit . No leaks . Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Clay, NY 13041
Chuck
Job Details: 08/02/2022
Customer stated a F9E1 error code. Error code F9E1-long drain. After inspecting unit i discovered that the drain pump is clogged. I removed the debris from the drain pump and ran a diagnostic test cycle in which the unit operated normally. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Liverpool, NY 13090
Chuck
Job Details: 08/02/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bloomfield, NY 14469
Jeremy
Job Details: 08/02/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Victor, NY 14564
Jeremy
Job Details: 08/02/2022
Found cooling fan working intermittently. Found that relay is getting stuck on control board and found cooling fan is noisy when running. Ordering control and cooling fan; ordrng 1 W11344874 (Cooling Fan) and 1 W11325786 (Control)
We serviced a
MAYTAG DRYER
Model MEDB200VQ1
Near Fairport, NY 14450
Jeremy
Job Details: 08/02/2022
"Unit makes loud squealing noise. Checked and found idler seized and a groove worn into it. Replaced idler, unit checks good.; used 1 279640 (PULLEY-IDLER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Penfield, NY 14526
Jeremy
Job Details: 08/02/2022
"Replaced gearcase, cam, motor and capacitor for unit not spinning or agitating. Unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM"
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JB1
Near Rochester, NY 14625
Jeremy
Job Details: 08/02/2022
Found that when timer is set when oven is in use it will shut off automatically with no user input. When oven is not in use and timer is used it will continue to beep until timer is turned off by user. Called techline and was told they 'guessed' it to be normal operation. SR# 7734251099.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Pittsford, NY 14534
Jeremy
Job Details: 08/02/2022
"Unit has F6E4 error code. Checked and found foreign object under float switch holding it up causing switch to not be engaged. Removed foreign object, Ran diagnostic cycle, unit operates as expected."
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW0
Near Piffard, NY 14533
Jeremy
Job Details: 07/28/2022
Unit has F6E3 error code for communication failure. Unit needs new user interface. UI was replaced on 8/10/21. Ordering UI under appliacetec warranty.; ordrng 1 W11218377 (UI)
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Rochester, NY 14620
Andres
Job Details: 07/28/2022
"Customer stated unit was not drying blankets in one cycle. I took off the bottom panel and checked blower for any obstruction but did not see any, also checked exhaust and outside vent to see if air was flowing through all checked good. I believe blankets are a heavier and take longer then an hour to dry."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Clay, NY 13041
Chuck
Job Details: 07/28/2022
Replaced Evap fan motor. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MED3500FWO
Near Piffard, NY 14533
Jeremy
Job Details: 07/28/2022
"Found belt with micro cracks all the way around it and idler pulley slightly seized, causing excessive noise. Ordering belt and pulley.; ordrng 1 WPW10112954 (Belt), used 1 279640 (PULLEY-IDLER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Brockport, NY 14420
Dave L
Job Details: 07/28/2022
Replaced dispenser drawer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14612
Dave L
Job Details: 07/28/2022
Freezer door will not seal properly because the cabinet is pinched between counter and wall. Shimming the back right wheel is required to square the refrigerator cabinet. Adjusted feet enough to close gap in freezer seal.
We serviced a
MAYTAG OVEN
Model MER6600FZ1
Near Sodus, NY 14551
Andres
Job Details: 07/28/2022
Replaced left front burner switch. Tested burner out. Burner is responding to commands and working properly.; dspstn on spec-tagged invntry: 1 WPW10434452 SWITCH
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14626
Dave L
Job Details: 07/28/2022
"Unit is not cooling properly. Interior lights not working. Found both evaporators frozen over. Deli harness is shorted. Freezer defrost heater came on in diagnostics. Quoted for deli harness, fan harness, UI, and control. Customer will let us know when they want to proceed. ; rqstng P&A on 1 W11170612 (Harness) and 1 W11249952 (Motor) and 1 WPW10675033 (Control) and 1 W11330971 (UI)"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ01
Near Sodus, NY 14551
Andres
Job Details: 07/28/2022
"Customer stated he had an electrician come check out breaker box and all outlets, stated that they were good and no issues. I called whirlpool to get this documented and to ask what could cause that. I was told an exposed wire or something making contact. I took off back panel and made sure everything was grounded. Also took off freezer panel and checked heating element and all connections. I suggested customer plugs unit into a different outlet to see if they get same result or not. Sr 7734222222"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Cicero, NY 13039
Chuck
Job Details: 07/28/2022
Replaced sump and motor. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14615
Dave L
Job Details: 07/28/2022
Customer experiencing items freezing at the rear of the top two fresh food shelves. Found product contacting back wall preventing airflow. Had customer move items away from back wall and adjusted temperatures. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Rochester, NY 14621
Dave L
Job Details: 07/28/2022
Bail arm was not longer attached to module causing too much ice. Reinstalled bail arm.
We serviced a
AMANA DRYER
Model NED5800HW
Near Sodus Point, NY 14555
Andres
Job Details: 07/28/2022
Called customer to let them know I was on my way. Customer stated that unit is working now and no need for service.
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4ES01
Near Ontario, NY 14519
Andres
Job Details: 07/28/2022
Oven is locked and screwed Into cabinet I could not get oven to unlock so I could diagnosed it. Will have to come back with another tech so they can show me how to unlock manually.; ordrng 1 W11034459 (Thermostat) and 1 W10803994 (Control)
We serviced a
GE DRYER
Model GFD14ESSN0WW
Near Rochester, NY 14607
Dave L
Job Details: 07/28/2022
Unit is a brand new stackable still under the manufacturers warranty. Referred customer to GE
We serviced a
KENMORE DISHWASHER
Model 665.13893K800
Near Webster, NY 14580
Andres
Job Details: 07/28/2022
"Customer stated unit was not responding to commands. When I arrived normal light and cancel light were blinking. I tried to put unit into a diagnostic mode but unit was not responding to commands, also tried to shut the breaker off and turning it back on to see if it reset it but it did not. Unit needs a new UI.; ordrng 1 WPW10205855 (UI)"
We serviced a
FRIGIDAIRE DRYER
Model FAQG7011LW0
Near East Rochester, NY 14445
Jeremy
Job Details: 07/28/2022
"Unit will not heat, checked and found open thermal limiter. Replaced limiter, unit checks good.; dspstn on spec-tagged invntry: 1 137539200 LIMITER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Fairport, NY 14450
Jeremy
Job Details: 07/28/2022
Customer had new drawer sent to them and needed wheels installed. Installed wheels on new drawer and installed drawer in unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Spencerport, NY 14559
Dave L
Job Details: 07/28/2022
Harness is broken at freezer door hinge. Ordering door; ordrng 1 LW11202404 (Freezer door)
We serviced a
KITCHENAID RANGE
Model KGRS505XSS01
Near Spencerport, NY 14559
Dave L
Job Details: 07/28/2022
Valve is stuck on manifold for rear right burner ordering manifold ; ordrng 1 WPW10204705 (Manifold)
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Jordan, NY 13080
Chuck
Job Details: 07/28/2022
Installed the customers burner caps. Unit tested good I explained to the customer that the griddle would be shipped directly to there home. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS0
Near Penfield, NY 14526
Jeremy
Job Details: 07/28/2022
Customer stated door is popping open and not closing correctly. Adjusted door slightly and door closes better. Door is closing and sealing properly. Door pops open when left door is opened and closed while right is closed. Closing right door after left door and doors close properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS
Near Penfield, NY 14526
Jeremy
Job Details: 07/28/2022
Unit had F8E4 error again upon arrival. Customer stated unit was filled with suds. Customer is using plant based detergent causing over sudsing in dishwasher. Advised customer to switch to non plant based pods. Replaced sump screen for broken clip and missing track stop. Unit operates as expected.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Spencerport, NY 14559
Dave L
Job Details: 07/28/2022
Unit is not heating due to 0vac going to heater from receptacle. Customer will need to have an electrician correct voltage issue.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Walworth, NY 14568
James
Job Details: 07/28/2022
Replaced pressure sensor and cleaned pressure hose. Tested diagnostics and started and cancelled quick cycle. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Irondequoit, NY 14609
Andres
Job Details: 07/28/2022
Replaced ice maker. Once ice maker was installed I heard it cycle and call for water. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Fairport, NY 14450
James
Job Details: 07/28/2022
Unit not making ice. Found fill tube frozen. Defrosted fill tube and cycled icemaker in Diagnostics. Customer is to monitor.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Penfield, NY 14526
James
Job Details: 07/28/2022
"Unit not draining fully and leaving black residue inside. Tested unit, filter not sealing into sump allowing debris to get into spray arms. ; ordrng 1 W10872845 (Filter) and 1 WPW10463906 (Screen) and 1 WPW10491331 (Arm) and 1 WPW10498900 (Spray arm)"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Penfield, NY 14526
James
Job Details: 07/28/2022
Unit loud in spin and agitation. Found pulley cover contacting cam pulley. Replaced cam and adjusted pulley shield. Unit functions properly. ; used 1 W10721967 (Cam) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEB8
Near Rochester, NY 14618
James
Job Details: 07/28/2022
Unit not making ice. Cycled valve from icemaker and tested motor. Motor on icemaker is dead. ; ordrng 1 W10884390 (Icemaker) and 1 Sh15
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Rochester, NY 14610
James
Job Details: 07/28/2022
Unit making rattling noise. Found blower wheel loose. Tightened blower and tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14611
James
Job Details: 07/28/2022
Freezer not defrosting. Replaced thermistor and defrosted evaporator. Leveled fridge. If problem persists replace control. ; used 1 Wpw10383615 (Therm) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14617
James
Job Details: 07/28/2022
Unit still not self defrosting. Replaced control and tested forced defrost mode.
We serviced a
JENN AIR OVEN
Model JMW2427DS01
Near Hemlock, NY 14466
Dave F
Job Details: 07/28/2022
Replaced console. Tested buttons for functionality. All operations normal.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14609
Andres
Job Details: 07/28/2022
"Replaced heating element for service pointer issue. Tested it and watched for leaks, did not see any unit is working properly.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHW02
Near Canandaigua, NY 14424
Dave F
Job Details: 07/28/2022
LED is out in freezer. Receiving 120 VAC. Needs bulb. Ordering LED for repair. Customer is paid in full.; ordrng 1 W11520324 (LED)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Pittsford, NY 14534
Dave F
Job Details: 07/28/2022
"Customer concerned about noise coming from fridge. Checked ice maker, evap freezer fan and compressor sounds. No abnormalities detected. Customer will monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Rochester, NY 14605
Dave F
Job Details: 07/28/2022
Replaced freezer fan motor. Tested. Operating normal.
We serviced a
FRIGIDAIRE OVEN
Model LGGF3043KFE
Near Rochester, NY 14623
Dave F
Job Details: 07/28/2022
"Bake temp not increasing. Found weak ignitor. Replaced ignitor. Unit tested, operating normal.; used 1 WRS312SNHW02 (Ignitor) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Macedon, NY 14502
Dave F
Job Details: 07/27/2022
"Unit shuts off shortly after cycle is started. Correct input AC voltage. Normal air flow through venting. Continuity check on wire harness to moisture sensor: true. Lowered front legs to balance unit to ensure clothes will make contact with moisture bar. Tested unit with damp clothes and is drying normally. If issue persists, order WP3387223 and WPW10298258. Call Techline on site."
We serviced a
MAYTAG OVEN
Model MET8665XW02
Near Macedon, NY 14502
Dave F
Job Details: 07/27/2022
'Feature not available' error message on screen. Needs control board to repair. Ordering control board.; ordrng 1 WPW10365407 (Control Board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Palmyra, NY 14522
Dave F
Job Details: 07/27/2022
"Replaced freezer evap Fan. Tested, all operations normal."
We serviced a
WHIRLPOOL OVEN
Model WEG730H0DS0
Near Victor, NY 14564
Dave F
Job Details: 07/27/2022
"Low speed cooling fan error. Tested in self-diagnostics, no other error messages. Needs cooling fan for repair.; ordrng 1 W11107275 (Cooling Fan)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL1
Near Canandaigua, NY 14424
Dave F
Job Details: 07/27/2022
Unit not draining. Found foreign object obstructing drainage and broken propeller blade on drain pump. Ordering drain pump for repair.; rqstng P&A on 1 W10348269 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Honeoye, NY 14471
Dave F
Job Details: 07/27/2022
Water leaking out of dispenser. Found water valve stuck in open position. Ice maker wouldn't cycle. Ordering ice maker and water valve for repair. ; rqstng P&A on 1 W10179146 (Water Valve) and 1 W10300022 (Ice Maker)
We serviced a
GE RANGE
Model JGB281DER3BB
Near Rochester, NY 14609
Andres
Job Details: 07/27/2022
Replaced gas line that leads to burner and igniter and burner on back right. When I tested the front left burner it was not igniting on its own. Their is gas going to burner but it's not coming in contact with igniter. Unit needs new burner.; ordrng 1 WB16T10046 (Burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Clay, NY 13041
Chuck
Job Details: 07/27/2022
"Customer stated that fresh food compartment is not cooling. After inspecting unit i discovered that the fan in the freezer compartment is not running. Fan is getting voltage, ordering fan motor W11224591; ordrng 1 W11224591 (Fan motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Liverpool, NY 13090
Chuck
Job Details: 07/27/2022
Replaced right side adjuster and both right and left tracks. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Liverpool, NY 13088
Chuck
Job Details: 07/27/2022
Customer stated that she saw flames coming from under the bottom cavity of oven floor. After inspecting the unit i discovered that a thermal event happened cracking the left side of bake element. Replaced bake element W10779716. Unit tested good S7734184963
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Syracuse, NY 13208
Chuck
Job Details: 07/27/2022
Customer stated that fresh food compartment is not cooling. After inspecting the unit i discovered that the fan was iced up and not running. I defrosted fan with steamer and fan started to operate normally. I explained to the customer about over packing the freezer compartment. Unit tested good.