Near Avon, New York 14414
Dave F
Job Details:
02/16/2019
DISHWASHER MAYTAG MDB4949SDZ0
Dishwasher turning off after two minutes and draining . Found error code F3 E2 OWI sensor failing . Ordering new control W10906430 and owi sensor W11084121; ordrng 1 W10906430 (cntrl-elec) and 1 W11084121 (sensor)
Near Rochester, New York 14605
Evan
Job Details:
02/16/2019
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A
Customer stated unit was leaking water from top of fridge and door handle was broken . Upon inspection discovered that seal around fridge had cracked In several spots causing door not to seal properly. Unit was letting warm air into cabinet. Suspecting this is how condensation inside cabinet is being formed. Ordering gasket & door handle ; ordrng 1 242193206 (gasket-refr door) and 1 5304506469 (handle set)
Near Hilton, New York 14468
Gary
Job Details:
02/16/2019
REFRIGERATOR MAYTAG MFI2269FRW00
"INSPECT UNIT AND FOUND DELI DRAWER AND CRISPER DRAWER BINDING ORDERING RAIL FOR DELI DRAWER AND NEED LUBE FOR CRISPER DRAWER, ordrng 2 542638/LUBEs and WPW10235370/RAIL for refrigerator(by KB)"
Near Rochester, New York 14626
Gary
Job Details:
02/16/2019
DISHWASHER KITCHENAID KDPE234GPS0
"INPECTED UNIT FOUND NO POWER TO WASH MOTOR, DID NOT HEAR RELAY KICK ON ORDERING CONTROL, ordrng W11087210/CONTROL for dishwasher(by KB)"
Near Rochester, New York 14626
Dave F
Job Details:
02/16/2019
DISHWASHER WHIRLPOOL WDT730PAHV0
Adjusters for top rack are broken. . The new adjusters that were pre ordered are missing parts W10712395 . Rescheduling .; ordrng 1 W10712395 (adjuster)
Near Rochester, New York 14612
Dave F
Job Details:
02/16/2019
RANGE FRIGIDAIRE FEF368GQB
"Bake element is broken . Checked power to element tested good . Ordering new element part number 316075103; ordrng 1 316075103 (element,bake)"
Near Shortsville, New York 14548
Steve
Job Details:
02/16/2019
DISHWASHER WHIRLPOOL WDT720PADM1
Found F7E1 heat circuit error. Ran diagnostics and heater worked. Found motor is stalling and customer states the soap is not being dissolved. Quoted 480.00 for repair. Customer denied repair. Called office and got part covered under loyalty retention program. ; ordrng 1 WPW10671941 (pump&motor)
Near Macedon, New York 14502
Steve
Job Details:
02/16/2019
REFRIGERATOR WHIRLPOOL ED2VHEXTQ01
Found the thermostat is not always turning unit on. Ordering thermostat. ; ordrng 1 WP2198202 (thermostat)
Near Fairport, New York 14450
Steve
Job Details:
02/16/2019
REFRIGERATOR KITCHENAID KRSF505ESS00
Found freezer is -10 degrees. The control is set to 0. Ordering control and user interface. ; rqstng P&A on 1 W10822640 (cntrl-elec) and 1 WPW10743957 (cntrl-elec)
Near Hilton, New York 14468
Dave L
Job Details:
02/16/2019
REFRIGERATOR KITCHENAID KRMF606ESS01
Accidentally ordered the thermistor cover instead of the thermistor. Rescheduled customer; ordrng 1 W11168403 (THERMISTOR)
Near Rochester, New York 14620
Gary
Job Details:
02/16/2019
MICROWAVE IKEA IMBS104GSS00
"INSPECTED UNIT AND FOUND THE COOLING FAN IS CRACKED AND RUNNING LOUD, ORDERING NEW COOLING FAN, ordrng W10426308/FAN MOTOR for microwave(by KB)"
Near Webster, New York 14580
Dave F
Job Details:
02/15/2019
DRYER WHIRLPOOL WED4815EW1
"Replaced thermal cut off ,thermostat and hi limit for no heat . Tested dryer tested good ."
Near Rochester, New York 14612
Dave L
Job Details:
02/15/2019
WASHER WHIRLPOOL WFW72HEDW0
Replaced drain pump due to drain error. Tested in diagnostics.
Near Rochester, New York 14607
Dave L
Job Details:
02/15/2019
STACKED LAUNDRY KENMORE 110.8876279
Unit is not heating due to an open thermal fuse. Ordering fuse; ordrng 1 WP3403607 (cutoff-tml)
Near Webster, New York 14580
Dave L
Job Details:
02/15/2019
OVEN WHIRLPOOL WFG745H0FE1
Replaced control due to intermittent operation of the oven. Unit tested good after install.
Near Webster, New York 14580
Dave L
Job Details:
02/15/2019
COOKTOP KITCHENAID KCGD506GSS00
Unit making a very loud noise during use. Motor and blower should be replaced. Rescheduling.; ordrng 1 W11083804 (motor-blwr)
Near Williamson, New York 14589
Dave L
Job Details:
02/15/2019
WASHER WHIRLPOOL WTW8800YC0
Replaced broken lid. Unit is good.
Near Williamson, New York 14589
Dave L
Job Details:
02/15/2019
OVEN WHIRLPOOL KODE500ESS02
Replaced console due to stuck key error. Customer to monitor.
Near Rochester, New York 14626
Gary
Job Details:
02/15/2019
WASHER MAYTAG MVWX700XW1
INSPECTING UNIT FOUND LID SWITCH NOT LATCHING CORRECTLY REPLACED LID SWITCH AND UNIT CHECKS GOOD
Near Sodus, New York 14551
Dave L
Job Details:
02/15/2019
WASHER WHIRLPOOL WTW4616FW0
Replaced lid lock due to intermittent operation. Unit testing good.
Near Rochester, New York 14626
Gary
Job Details:
02/15/2019
WASHER WHIRLPOOL WTW4955HW1
"REPLACED DEAD CONTROL FOR NOT HAVING POWER, RECALIBRATED WASHER AND UNIT CHECKS OK"
Near Rochester, New York 14611
Gary
Job Details:
02/15/2019
RANGE KENMORE 790.7303932
"INSPECTED UNIT FOUND F30 ERROR CODE, OVEN SENSOR WAS UNPLUGGED, RECONNECTED OVEN SENSOR AND TESTED OVEN AND HEATING UP. LOOKS LIKE WAS WRAPPED AROUND POWER CORD AND WHEN STOVE WAS MOVE OVEN , SENSOR MUST HAVE COME UNPLUGGED."
Near Rochester, New York 14622
Gary
Job Details:
02/15/2019
RANGE AMANA ACR4303MFB3
"INSPECTED UNIT FOR OVEN LIGHT NOT TURNING OFF AND OVEN NOT HEATING TO TEMPERATURE, ELEMENTS CHECK OK, UNIT HAS CORRECT POWER ORDERING CONTROL, rqstng P&A on W11297545/CONTROL for range(by KB)"
Near Rochester, New York 14609
Gary
Job Details:
02/15/2019
REFRIGERATOR AMANA ABB2222FEW
"INSPECTED UNIT AND FOUND BOTH FF AND FRZ SECTIONS NOT COOLING, UNIT IS LOW ON REFRIGERANT. UNIT NEEDS A W10170276/COMPRESSOR AND WP12866905/DISCHARGE TUBE FOR DISCHARGE TUBE BEING CORRODED AND ALLOWED REFRIGERAN, TO LEAK AND HAS ALLOWED WATER INTO SEALED SYSTEM. CUSTOMER PURCHASING NEW REFRIGERATOR"
Near Rochester, New York 14621
Gary
Job Details:
02/15/2019
DRYER ADMIRAL AGD4875YQ2
"INSPECTED UNIT FOR NOISY WHILE RUNNING, REPLACED ROLLERS AND UNIT CHECKS OK, used 1 349241T from stock"
Near Rochester, New York 14617
Gary
Job Details:
02/15/2019
WASHER WHIRLPOOL WTW4855HW0
"INSPECTED UNIT FOR MAKING NOISE WITH A HEAVY LOAD FOUND PULLEY TOUCHING GUARD ORDERING NEW GUARD/COVER, ordrng WPW10550173/GUARD for washer(by KB)"
Near Hilton, New York 14468
Gary
Job Details:
02/15/2019
WASHER WHIRLPOOL WFW9470WW01
"INSPECTED UNIT AND FOUND DRAIN PUMP WORKING FINE, UNIT NEEDS A CONTROL FOR NOT SENSIVE WATER LEVEL. QUOTED CUSTOMER FOR CONTROL AND LEVEL SENSOR TOTAL ESTIMATE $671.00 CUSTOMER DECLINED , REPAIR."
Near Hamlin, New York 14464
Gary
Job Details:
02/15/2019
DRYER ROPER RGD4516FW0
"CUSTOMER COMPLAINT OF GAS SMELL COULD NOT FIND ANY LEAK AT CONNECTIONS DID FIND SMALL LEAK ON GAS BURNER TUBE, ORDERING GAS BURNER TUBE ASSEMBLY, TURNED GAS VALVE TO DRYER OFF FOR SAFETY REASONS, ordrng W10823508/GAS BURNER ASSM for dryer(by KB)"
Near Avon, New York 14414
Steve
Job Details:
02/15/2019
REFRIGERATOR GE GBSC0HBXARWW
Ordering control for no operation at all. ; ordrng 1 WR55X10837 (board control bm 20)
Near Farmington, New York 14425
Steve
Job Details:
02/15/2019
OVEN WHIRLPOOL WFC310S0EB2
383 preheat 298 420 312 435 . Calibrated oven to -20 customer is going to monitor.
Near Farmington, New York 14425
Steve
Job Details:
02/15/2019
WASHER MAYTAG MVWC415EW2
"On arrival the outlet the washer was plugged into had no power. Moved plug to different outlet. Tested all the functions and they worked as expected. It filled, drained, agitated and spun out properly."
Near Victor, New York 14564
Steve
Job Details:
02/15/2019
DRYER WHIRLPOOL GEQ9800LW0
Replaced white thermal fuse on blower for no power when choosing start. The dryer tested good. Tested airflow with vent tester. The airflow showed poor for electric dryers. Recommend customer to clean or replace venting. ; used 1 WP3390719 (FUSE-THERMAL) from stock
Near Fairport, New York 14450
Steve
Job Details:
02/15/2019
DISHWASHER KITCHENAID KUDD03DTSS3
Replaced user interface for lights staying on ui. The dishwasher tested good.
Near Fairport, New York 14450
Steve
Job Details:
02/15/2019
REFRIGERATOR MAYTAG MFC2062FEZ00
MIA4AIADPL1 tested ice maker temp is good in freezer. -3 The ice maker cycled and called for water. Customer states that the ice maker is sporadically making ice. Replaced ice maker and customer is going to monitor. ; used 1 W10884390 (ICEMAKER) from stock
Near Penfield, New York 14526
Steve
Job Details:
02/15/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06
Found the freezer light is shorted causing no lights in refrigerator. Ordering light. ; ordrng 1 WPW10515057 (light)
Near Rochester, New York 14625
Steve
Job Details:
02/15/2019
DRYER MAYTAG MGD5570TQ0
Found the white thermal fuse was open causing dryer to not heat. Replaced fuse and cleaned out internal vent for lint build up. The dryer tested good. ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Canandaigua, New York 14424
Evan
Job Details:
02/15/2019
WASHER MAYTAG MVWB765FW2
Customer stated unit was not filling and not completing cycle. Upon inspection discovered unit displaying F8e1 error code for long fill or no fill. Attempted to run test cycle.Cold valve is failing to actuate only hot side of valve is functioning. Ordering correct valve ; ordrng 1 W11165546 (VALVE)
Near Geneva, New York 14456
Evan
Job Details:
02/15/2019
RANGE WHIRLPOOL WFC150M0EW0
Customer stated burner was not working. Swapped Burner with left rear to confirm burner was failing. Burner was not heating once receiving power. Switch tested good burner itself is failing. Ordering burner ; ordrng 1 W11168414 (BURNER) and 1 WFC150M0EW0 (DRIP PAN)
Near Clifton Springs, New York 14432
Evan
Job Details:
02/15/2019
DISHWASHER MAYTAG MDB4949SDZ0
Customer stated unit was leaking from underneath door. Upon inspection checked for error codes. No codes present. Ran test cycle. After test cycle has started discovered unit as dripping from left corner of door. Stopped cycle Inspected casket Gasket was not seated in channel properly causing leak.Reseated gasket Started cycle over again Could not replicate issue Unit tested good
Near Newark, New York 14513
Evan
Job Details:
02/15/2019
WASHER WHIRLPOOL WFW75HEFW0
Customer stated unit is not spinning out clothes like it did when they first received unit.Checked for codes No codes present Ran test cycle Unit finished cycle as it should Referring to service pointer W10913408Ordering control board ; ordrng 1 W11201274 (CONTROL)
Near Newark, New York 14513
Evan
Job Details:
02/15/2019
DISHWASHER KITCHENAID KDFE104DSS1
Wheels for lower rack have come detached from wheel assembly causing lower rack not to glide properly.Ordering replacement wheel assembly ; ordrng 4 WPW10195417 (wheel)s
Near Palmyra, New York 14522
Evan
Job Details:
02/15/2019
DRYER MAYTAG MGD5500FW1
Customer stated unit was flashing check lint screen light and unit was not drying clothes.Upon inspection unit was displaying f1e1 error code CCU control problem.Ran test cycle unit was not heating on normal setting but would heat on timed dry.Ordering control ; ordrng 1 W10875487 (cntrl-elec)
Near Sodus, New York 14551
Dave L
Job Details:
02/15/2019
DISHWASHER KITCHENAID KDFE104DWH1
"Spray arms clogged causing dishes to not wash properly. Ship parts directly.; ordrng 1 W11101428SHIPDIRECT (SPRAY ARM SHIP DIRECT) and 1 WPW10448645SHIPDIRECT (arm-spray SHIP DIRECT), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
Near Fairport, New York 14450
Dave F
Job Details:
02/15/2019
WASHER WHIRLPOOL MVWC565FW1
Washer leaving bleach on clothes . Customers first wash was using bleach. Bleach residue was left in machine because it was the first wash and didn't have water in it . Customer has since ran the same types of washes with no problems . Ran washer in auto diagnostics and calibrated unit . Gave customer tips on different cycles and how they work . Customer instruct.
Near Fairport, New York 14450
Dave F
Job Details:
02/15/2019
WASHER MAYTAG MVWC565FW1
Washer is working good . Tested in auto diagnostics. Noise the customer is hearing is the water pipes when the water valve opens . Washer tested good .
Near Rochester, New York 14609
Steve
Job Details:
02/15/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Replaced water valve for cracked water valve. The dishwasher tested good
Near Rochester, New York 14604
Dave F
Job Details:
02/15/2019
M/W OTR WHIRLPOOL WMH32519FZ0
Tested microwave tested fine . No error codes . Called techline about over heating . SR 77241476343 . Techline said check the power . It's good . Microwave is working as expected.
Near Rochester, New York 14618
Dave F
Job Details:
02/15/2019
DISHWASHER HOTPOINT HDA3700G00BB
Dishwasher leaking . Found the dishwasher gaskets were causing it leaking . Quoted the customer amount to fix . Customer decided they will look into buying a new machine .
Near Rochester, New York 14620
Dave F
Job Details:
02/15/2019
WASHER KENMORE 110.267425
Ordering lid lock . ; ordrng 1 WP8318084 (switch-lid)
Near Lima, New York 14485
Dave F
Job Details:
02/15/2019
WASHER WHIRLPOOL WTW5000DW2
Replaced gearcase due to leaking oil . Replaced Actuator for not finding shifter position. Replaced Belt for being oil covered and worn out due to slipping . Calibrated washer . Tested washer in auto diagnostics tested good .
Near Webster, New York 14580
Dave L
Job Details:
02/15/2019
DISHWASHER KITCHENAID n/a
INSTALLED CUSTOMER SUPPLIED UPPER SPRAY ARM.
Near East Rochester, New York 14445
Steve
Job Details:
02/13/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
Sr#7724154311 Found freezer is 38 degrees and fresh food evaporator is frosting again. It had frost only on top of evaporator. I was frosting in test 4/5. called tech line and the want dye dryer. Ordering FF evap and dye dryer. ; ordrng 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)
Near Rochester, New York 14618
Steve
Job Details:
02/13/2019
REFRIGERATOR KITCHENAID KRFF507HPS00
Found door clicking at the hinge receiver. Found a lot of grease on the hinge. Ordering left door. ; ordrng 1 W11301204 (DOOR LEFT SS )
Near Rochester, New York 14626
Gary
Job Details:
02/13/2019
REFRIGERATOR GE GSCS3PGXCFSS
"INSPECTED UNIT AND FOUND NO WATER TO DISPENSER BUT WATER IS GOING TO ICEMAKER, ORDERING WATER VALVE FOR WATER NOT BEING SENT TO DISPENSER, ordrng WR57X10070/WATERVALVE for refrigerator"
Near Rochester, New York 14626
Gary
Job Details:
02/13/2019
DRYER MAYTAG MEDC465HW0
REPLACED BINDING DOOR LATCH THAT WAS CAUSING DOOR TO BE HARD TO OPEN AND CLOSED. UNIT WORKING PROPERLY
Near Rochester, New York 14625
Steve
Job Details:
02/13/2019
OVEN WHIRLPOOL WFG505M0BB2
Replaced ignitor for open ignitor. The range tested good. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
Near Rochester, New York 14618
Steve
Job Details:
02/13/2019
MW-HOOD COMBO KITCHENAID KMHS120ESS
Replaced door switches with kit for open/close door errors and light flickering. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near West Henrietta, New York 14586
Dave F
Job Details:
02/13/2019
DISHWASHER WHIRLPOOL WDF540PADW3
Dishwasher running intermittently and not turning on every time . Found error codes 4-3 7-1 . Ran in auto diagnostics washer motor did turn on. . Ordering pump motor W11025157 and control W10906428 ; ordrng 1 W10906428 (cntrl-elec) and 1 W11025157 (pump&motor)
Near Fairport, New York 14450
Steve
Job Details:
02/13/2019
WASHER MAYTAG MVWX655DW1
Replaced hub for agitator spinning in spin cycle on its own and not agitating properly in agitation. The washer tested good.
Near Rochester, New York 14615
Dave F
Job Details:
02/13/2019
WASHER WHIRLPOOL WTW4816FW1
Washer not start looked for error codes found F5 E2 lid lock failure. Tested lid lock in manual mode . It is not working correctly. Ordering new lid lock W11307244; ordrng 1 W11307244 (LID LOCK)
Near Rochester, New York 14606
Gary
Job Details:
02/13/2019
DRYER WHIRLPOOL WED8500DC4
"DRYER HAD NO HEAT AND WAS NOT SPINNING, REPLACED OPEN THERMAL FUSE AGAIN, RAN DRYER VENT TEST AND VENTING IS POOR FOR DRYER, ADVISED CUSTOMER THAT NEXT VISIT WILL NOT BE COVERED BY WARRANTY IF VENTING IS NOT , CLEANED/REPLACED, used 1 WP3392519 from stock"
Near Rochester, New York 14612
Gary
Job Details:
02/13/2019
WASHER MAYTAG MVWB865GW0
REMOVED PILLOW CASE FROM UNDER AGITATOR AND REPLACED CRACKED TUB RING. UNIT CHECKS GOOD. INSTRUCTED CUSTOMER TO USE DEEP WATER WASHER FOR THESE ITEMS
Near Spencerport, New York 14559
Gary
Job Details:
02/13/2019
DISHWASHER KITCHENAID KDFE304DBL0
"UNIT WAS NOT DRAINING AND SHUTTING DOWN, REMOVED PIECE OF PLASTIC FROM DRAIN PUMP AND UNIT TEST GOOD"
Near Hilton, New York 14468
Gary
Job Details:
02/13/2019
RANGE WHIRLPOOL WEG750H0HZ0
REPLACED USER INTERFACE FOR LOCKING UP AND NOT RESPONDING TO COMMANDS.
Near Webster, New York 14580
Dave L
Job Details:
02/13/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Freezer liner is binding against the unit. Fridge door is also misaligned. Customer complained of cold temps in the fridge. Recommending to clear top shelf and relocate crisper drawer to lower location to promote better airflow. Ordering new doors.; ordrng 1 LW11037733 (FREEZER DOOR) and 1 LW11037738 (FF DOOR)
Near Rochester, New York 14623
Dave F
Job Details:
02/13/2019
WASHER MAYTAG MHW5500FW0
Tested drain pump tested good . Checked filter in filter housing .cleaned any debris inside. Washer tested good .
Near Rochester, New York 14606
Dave F
Job Details:
02/13/2019
WASHER GE DSKP333ECWW
Belt broken on dryer . Replaced belt . Tested dryer tested good .
Near Rochester, New York 14624
Dave F
Job Details:
02/13/2019
RANGE WHIRLPOOL WEG750H0HZ0
Left front burner was turned up to high and wasn't lighting correctly. Turned left burner down and tested stove top . Tested good .
Near Rochester, New York 14617
Dave L
Job Details:
02/13/2019
REFRIGERATOR WHIRLPOOL ED5HVEXVB03
Not cooling due to faulty thermostat.; ordrng 1 WP2198202 (thermostat)
Near Rochester, New York 14607
Dave L
Job Details:
02/13/2019
REFRIGERATOR GE GSH22JFXABB
Replaced solenoid due to water damage. Unit testing good.
Near Rochester, New York 14618
Dave L
Job Details:
02/13/2019
MICROWAVE WHIRLPOOL WMH31017FS0
"Replaced filter board. After the unit was energized, it lost power. Suspecting a shorted transformer. Customer is goi g to replace"
Near Victor, New York 14564
Steve
Job Details:
02/13/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00
Replaced evaporator fan motor for open motor. The refrigerator tested good.
Near Rochester, New York 14624
Dave F
Job Details:
02/13/2019
WASHER WHIRLPOOL WTW7340XW2
Washer needs bearing due to loud noise . Quoted customer for job. Customer decided that the age of the machine will look into buying a new one . Collected service call .; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Near Ontario, New York 14519
Dave L
Job Details:
02/13/2019
WASHER ELECTROLUX EIFLW55HIW0
Replaced dispenser drawer. Unit tested good
Near Rochester, New York 14612
Dave L
Job Details:
02/13/2019
WASHER MAYTAG MAT10PDAAL
Adjusted wash price to $1.50
Near Rochester, New York 14612
Dave L
Job Details:
02/13/2019
WASHER WHIRLPOOL WFW72HEDW0
Replaced ACU due to inaccurate projected spin times and clothing not fully spun out. Unit testing good.
Near Sweden, New York 14420
Gary
Job Details:
02/12/2019
WASHER WHIRLPOOL WTW4816FW0
REASSEMBLED AGITATOR FOR BOLT COMING LOOSE CAUSING AGITATOR TO FALL APART. REINSTALLED AGITATOR AND UNIT CHECKS OK
Near Rochester, New York 14607
Gary
Job Details:
02/12/2019
REFRIGERATOR KITCHENAID KSRG25FKSS15
"ICEMAKER NOT PRODUCING ICE OR CYCLING, REPLACED ICEMAKER AND DISPENSER WAS WORKING NORMALLY"
Near Rochester, New York 14624
Gary
Job Details:
02/12/2019
DRYER MAYTAG PYE4500AYW
"Ordered idler pulley for squeaking upon further dianosis found the motor to be squeaking, need to order motor, ordrng W10410996/MOTOR for dryer(by KB)"
Near Rochester, New York 14609
Gary
Job Details:
02/12/2019
MW-HOOD COMBO WHIRLPOOL WMH32519CB
"WHEN DOOR OPENED LIGHT NOT COMING ON AND UNIT NOT STARTING REPLACED INTERLOCK AND UNIT IS CHECKING GOOD, used 1 W11244494 from stock"
Near Rochester, New York 14609
Gary
Job Details:
02/12/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ00
INSTALLED EVAP FAN MOTOR FOR NO COOL IN FF SECTION FAN WAS NOT RUNNING. UNIT TEST GOOD
Near Rochester, New York 14615
Gary
Job Details:
02/12/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00
REPAIRED LEAKING CONNECTION AND FACTORY UNION OF HIGH SIDE OF CONDENSOR COIL AND RECHARGED SYSTEM. CUSTOMER TO MONITOR.
Near Rochester, New York 14624
Gary
Job Details:
02/12/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW05
REPLACED WATER VALVE FOR NOT SENDING WATER TO ICEMAKER. TESTED AND CHECKS OK
Near Hilton, New York 14468
Gary
Job Details:
02/12/2019
WASHER WHIRLPOOL CAE2795FQ0
REPLACED CRACKED ADAPTER THAT WAS CAUSING WATER TO LEAK.
Near Webster, New York 14580
Evan
Job Details:
02/12/2019
WASHER WHIRLPOOL WFW9400SU01
Customer stated unit was leaking from underneath front door of machine. Removed lower panel to inspect drain pump. Drain pump & filter are clear of debris. Inspected bellow no rips in bellow and bellow is properly attached Ran test cycle Unit ran through cycle as it should. No leaks Ran quick wash Cannot replicate issue.Suspecting drain line may have been frozen causing water to back up through pipe.Unit tested good otherwise; dspstn on spec-tagged invntry: 1 TJ725RBFFP HOSE 5' (2)
Near Webster, New York 14580
Evan
Job Details:
02/12/2019
WASHER WHIRLPOOL WFW75HEFW0
Customer stated unit was leaking water and door bellow had come unseated. Upon inspection discovered spring that holds bellow in place has come unseated causing bellow not to stay in place. Reinstalled spring Ran test cycle Unit tested good
Near Rochester, New York 14620
Evan
Job Details:
02/12/2019
RANGE KENMORE 790.943213
Customer stated unit was not heating and last time they attempted to use unit while preheating it tripped breaker.Checked elements for continuity both tested good Confirmed unit was receiving 240v Ran test bake cycleControl board is failing to send power to elementsBoard is failing Quote for repair:Control : (316207511) $200.00Overlay :(316220805) $40.00Labor : $74.90S&H : $11.11Total for repair : $ 326.01Customer has already paid service call fee. Does not want to proceed with repair at this time .Collected s/c fee
Near Rochester, New York 14607
Evan
Job Details:
02/12/2019
WASHER WHIRLPOOL WTW5000DW2
Customer stated unit would not stop filling with water. Upon arrival water was shut off to unit. Turned on water unit instantly started filling. Cold valve solenoid is stuck open.Replaced water valve Reattached hoses Ran test cycle Valve now actuating correctly Unit tested good
Near Rochester, New York 14612
Dave L
Job Details:
02/12/2019
REFRIGERATOR MAYTAG MFI2570FEZ01
"Ice was jammed in the ice maker, restricting the production of ice. Removed obstructions. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
Near Rochester, New York 14612
Dave L
Job Details:
02/12/2019
WASHER MAYTAG MAT10PDAAL
"Checked hoses, ran unit through diagnostics cycle twice. Could not re-create a leak at this time. Unit testing good."
Near Rochester, New York 14624
Dave L
Job Details:
02/12/2019
FREEZER MAYTAG MQF1656TEW02
Unit is too cooling due to an open fan motor. 120vac to motor. Quoted for evaporator fan motor. Customer will contact us with a decision. Total is 364.09; rqstng P&A on 1 WPW10236142 (motor-evap)
Near Rochester, New York 14608
Dave L
Job Details:
02/12/2019
RANGE HOTPOINT RB757GH5CC
"Checked for power at the range receptacle. No power present. Switch must be replaced. Quoted landlord over the phone, declined repair. Landlord then hung up the phone when trying to collect service call. Quote $291.16. Customer owes $97.15 for service call.; dspstn on spec-tagged invntry: 1 330031 RECEPTACLE"
Near Penfield, New York 14526
Dave F
Job Details:
02/12/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00
Led module inside the freezer failed and wasn't working causing the lights inside the fresh food section to not work as well . Replaced led module W11126053 . Tested refrigerator lights tested good .
Near Penfield, New York 14526
Dave F
Job Details:
02/12/2019
DRYER MAYTAG MED6000XG0
"Dryer making squeaking noises . Replaced rollers and idler pulley . Repair kit didn't come with idler pulley like it should have . Used truck stock . 279640 pulley . Tested dryer tested good .; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 279640 (PULLEY-IDLER) from stock"
Near Penfield, New York 14526
Dave F
Job Details:
02/12/2019
RANGE MAYTAG MGT8885XS01
Burner knob not turning. Ordering wire harness WPW10204718 and burner valve WPW10206287.; ordrng 1 WPW10204718 (harns-wire) and 1 WPW10206287 (valve-brnr)
Near Webster, New York 14580
Evan
Job Details:
02/12/2019
DISHWASHER WHIRLPOOL KUDS30IXBL6
Customer stated unit's top rack was falling.Upon inspection discovered wheel assemblies on cabinet walls were missing wheels causing track to come out of place. Also discovered that adjusters had broken and rack would not stay elevated Replaced wheels Replaced adjusters Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 4 WPW10505748 WHEEL
Near Webster, New York 14580
Dave F
Job Details:
02/12/2019
DISHWASHER KITCHENAID KDTE254ESS2
Replaced dispenser due to door for soap catching and not opening . Tested dispenser in auto diagnostics. Tested good .
Near Rochester, New York 14618
Evan
Job Details:
02/12/2019
WASHER MAYTAG MHW6000XW2
Customer stated unit was not draining. Upon inspection discovered drain pump filter was clogged with debris causing unit not to drain. Cleared filterRan test cycle Unit tested good
Near Brighton, New York 14620
Evan
Job Details:
02/12/2019
WASHER WHIRLPOOL WTW4816FW2
Customer stated unit was producing clicking noise during cycle.Checked for codes No codes present Ran test cycle Cold hear noise customer was referring too.Inspected underneath machine Discovered cam nut had become loose causing clicking sound.Tightened nut Ran rest cycle Unit tested good Also went over usage and care for machine with customer.
Near Webster, New York 14580
Dave F
Job Details:
02/12/2019
DRYER WHIRLPOOL WED4815EW1
"Dryer not heating . . Tested thermal fuse . Tested good . Tested high limit thermistor and tested thermostat and cut off . Tested bad . Ordering CUTOFF-TML 279816, THRMST-FIX WP3977767 , THRMST-FIX WP3387134. . ; ordrng 1 279816 (thermal cut off hi) and 1 WP3387134 (thrmst-fix) and 1 WP3977767 (thrmst-fix)"

