Service History 34 - Appliance Tec

We serviced a

KITCHENAID RANGE

Model KSDB900ESS1

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/18/2022

Replaced bake element for not heating. Unit tested good.

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Pittsford, NY 14534

Jeremy

Job Details: 10/18/2022

"Found that user interface was unresponsive, reseated connector on control, user interface became responsive but would not respond to all button touches. Unit also had F6E2 stored error code. Replaced console assembly, unit tested good.; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rush, NY 14543

Jeremy

Job Details: 10/18/2022

Replaced deli drawer harness for broken wires and multiple failures throughout unit. Unit tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Caledonia, NY 14423

Jeremy

Job Details: 10/18/2022

"Found unit has F8E4 error code and water in drip tray. Customer stated alarm occured when dishwasher had not been used. Ran unit through diagnostic cycle a could not find any drips. Determined that fill valve is leaking when dishwasher is not in use. Replaced fill valve, no leaks found."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Mount Morris, NY 14510

Jeremy

Job Details: 10/18/2022

Replaced fitting and water line from original door. Checked and found no more leaks.; dspstn on spec-tagged invntry: 1 WP4373559 FITTING

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Hilton, NY 14468

Dave L

Job Details: 10/18/2022

Customer was concerned with an noise occurring at the end of the cycle. The customer had a load finishing when I arrived. Found the noise to be the 16 hour fresh hold option. The fan noise is normal when this option is selected.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Webster, NY 14580

Andres

Job Details: 10/18/2022

"Customer stated door strike was broken, I had strike with me I replaced it and tested unit on a diagnostic cycle. Unit looks and advances properly.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HT06

Near Webster, NY 14580

Andres

Job Details: 10/18/2022

"I replaced ACU and tested unit. Unit was still giving same results. I called whirlpool what else could be causing this, they explained to me that if it's an LED bulb the resistor is burn out and cause light to stay on. Ordering new bulb. Sr 7734842569; ordrng 1 8206232A (Light bulb)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Ontario, NY 14519

Andres

Job Details: 10/18/2022

"Replaced drum. Tested dryer, Unit is working properly"

We serviced a

MAYTAG DRYER

Model MEDB880BW0

Near Walworth, NY 14568

Andres

Job Details: 10/18/2022

"Customer stated unit was not heating. I diagnosed unit checked made sure it Had 240v unit does have voltage. I took off front panel and checked heating element, element did not have continuaty. I also checked hi temp fuse.; ordrng 1 WP8544771 (Heating element)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Rochester, NY 14610

Andres

Job Details: 10/18/2022

Customer stated unit was leaking water. I diagnosed unit found water to be leaking from water line. Line was pinched underneath unit. I cut the part of the line that was leaking out and connected them using a 1/4 in line. Had customer turn on water and checked for leaks I did not see any.; used 1 25437 (1/4in coupler) from stock

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, NY 14617

James

Job Details: 10/18/2022

F8e1 f0e3 f0e5 f0e7. Cleared errors and tested. No hot water and no water to fabric softener dispenser. Replaced valve and tested. Unit functions properly. Pipes rattle in ceiling. Recommend securing pipes and installing hammer arrestors. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Irondequoit, NY 14617

James

Job Details: 10/18/2022

Unit not dispensing ice. Auger motor shaft missing. Need shaft and clip. ; rqstng P&A on 1 W10847834 (Clip) and 1 W11509548 (Shaft)

We serviced a

JENN AIR REFRIGERATOR

Model JSD2697KEY

Near Williamson, NY 14589

James

Job Details: 10/17/2022

Water comes out of dispenser with a lot of air bubbles. Filter was stuck in housing and began leaking once removed. Reinstalled filter. Need housing. ; ordrng 1 WP67006524 (Housing) and 1 Sh15

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Seneca Falls, NY 13148

Doug Balcom

Job Details: 10/17/2022

Attached gauges to system. Low side -15 high side 40. Equilization pressure 10. Evacuated system charged with 140 psi of nitrogen unable to find a leak in either evaporator or anything in the back of the unit. Techline is submitting for exchange. issued SR#7734828583.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Geneseo, NY 14454

Jeremy

Job Details: 10/17/2022

"Special project already completed. Found that wash motor only hums when voltage is applied and does not pump water. Ordering wash motor.; ordrng 1 W11414076 (Wash Motor), dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

JENN AIR OVEN-MW COMBO

Model JMC7000ADB

Near Geneseo, NY 14454

Jeremy

Job Details: 10/17/2022

Replaced faulty door switch and fuse. Unit tested good.; dspstn on spec-tagged invntry: 1 WPM0805101 FUSE-20A

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ5

Near Rochester, NY 14623

Ray Benedetto

Job Details: 10/17/2022

"Unit making screeching sound when turntable is in use. Ordering turntable motor, ring and driver for repair.; rqstng P&A on 1 W10642989 (Turntable Motor) and 1 W11245707 (Turntable Driver) and 1 W11252182 (Turntable Ring)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DSS0

Near Williamson, NY 14589

James

Job Details: 10/17/2022

Dispenser not opening and not draining fully. 8-4 drain electrical problem. Drain pump short cycling. Dispenser openened twice in diagnostics. Need drain pump. ; ordrng 1 WPW10531320 (Pump)

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS6

Near Brockport, NY 14420

Dave L

Job Details: 10/17/2022

"Unit is only filling intermittently. Fill valve and low water error in diagnostics. Unable to recreate. Ordering control, harness, and valve; rqstng P&A on 1 W11035586 (Control) and 1 W10871222 (Harness) and 1 WPW10327249 (Valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS

Near Rochester, NY 14609

James

Job Details: 10/17/2022

Customer cancelled appointment

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Rochester, NY 14612

James

Job Details: 10/17/2022

Replaced harnees and calibrated. No errors. Diagnostics cycle passed. Tested normal with small load. Unit went through cycles successfully. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Newark, NY 14513

Doug Balcom

Job Details: 10/17/2022

Customer states no cooling either compartment. Found compressor not running. Ordering compressor. ; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 2 W11504415 (Lokring)s and 2 W11504416 (Lokring)s and 2 W11504436 (Lokring)s and 2 W11504445 (Lokring)s and 2 W11504431 (Lokring)s and 2 W10895757 (Lokring)s

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Camillus, NY 13031

Chuck

Job Details: 10/17/2022

"Customer stated that unit is not freezing or cooling. After inspecting the unit i discovered that the compressor is starting and cutting off due to a overload, compressor tested bad. Ordering compressor W11574734, coupler 8.5/8 W11504415, charging tube W11506621, drier W11109499, coupler 4/5 W11504445 and coupler 5/1.8 W11504447. ; ordrng 1 W11574734 (Compressor) and 2 W11504415 (Coupler 8.5/8)s and 2 W11506621 (Charging tube 6NK)s and 1 W11109499 (Drier) and 2 W11504445 (Coupler 4/5)s and 2 W11504447 (Coupler 5/1.8)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS02

Near Fairport, NY 14450

James

Job Details: 10/17/2022

Replaced lh door and inspected. Will install rh door on return. ; dspstn on spec-tagged invntry: 1 W11104459 DOOR

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Baldwinsville, NY 13027

Chuck

Job Details: 10/17/2022

Customer stated that third level rack was missing a roller. Verified the issue. Ordering right hand mount assembly W11231352; ordrng 1 W11231352 (Right hand rack assembly)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Baldwinsville, NY 13027

Chuck

Job Details: 10/17/2022

"Error code F7E3-basket engaged during Wash. cam and actuator tested bad. Replaced Cam W10721967 and actuator WPW10006355. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good ; used 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Liverpool, NY 13090

Chuck

Job Details: 10/17/2022

Replaced igniter. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSC21C6MFZ05

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/17/2022

Loud buzzing noise from compressor and no cooling. Compressor not pulling any amperage. Ordering parts to complete sealed system repair.; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Drier) and 2 W11504415 (Coupler 8/8.5)s and 2 W11504431 (Coupler 7/5)s and 2 W11506619 (Coupler 8)s and 2 W11504433 (Couple 6/4)s and 2 W11504447 (Coupler 5/1.8)s and 1 W11506635 (Access Valve) and 1 R600aKit

We serviced a

MAYTAG DRYER

Model MGDC400VWO

Near Rochester, NY 14619

Andres

Job Details: 10/17/2022

"Installed new thermostat. Tested unit on a sensor cycle, gas turned on a flame came on. Unit is heating."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/17/2022

"Unit not cleaning dishes and Heat Dry not working. Recovered Heating/No heat error from memory. Heating element checks true, ~13 ohms. Reinstalled heater and tested, all functions normal. Contacted Techline, SR7734835622. Customer will monitor. If issues persists, will need control board, W10854225.; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Livonia, NY 14487

Jeremy

Job Details: 10/17/2022

"Freezer is not cooling. Found that compressor start device is faulty causing compressor to not run. Ordering start device.; ordrng 1 W11198881 (Start Device), dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER"

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Cicero, NY 13039

Chuck

Job Details: 10/17/2022

"Customer stated that unit was in lock mode. Error code F5E2-lock failure & F8E1-long fill. I inspected unit and found that connector was loose on the lock, i removed connector and reinserted. I ran a diagnostic test cycle in which the unit operated normally. Unit tested good."

We serviced a

KITCHENAID OVEN

Model KEBS109BSS01

Near Rochester, NY 14612

Ray Benedetto

Job Details: 10/17/2022

"Could not duplicate symptom on site. No error codes in memory pertaining to problem. Ran bake cycle to 350, unit heated properly. Customer will monitor."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, NY 14611

Andres

Job Details: 10/17/2022

Replaced motor. Put unit back together and tested it. unit is now tumbling and heating correctly.; dspstn on spec-tagged invntry: 1 279827 MOTOR

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Avon, NY 14414

Jeremy

Job Details: 10/17/2022

Replaced faulty motor and control for unit not running. Unit tested good.; dspstn on spec-tagged invntry: 1 W11410070 CONTROL

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW0

Near Irondequoit, NY 14617

Andres

Job Details: 10/17/2022

"Replaced tub ring. Customer had started a cycle and paused it so we can see it rinse then spin. I watched unit for any leaks, I did not see any. Unit is working properly"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Cicero, NY 13039

Chuck

Job Details: 10/17/2022

Customer stated that wheels on the top rack has fallen off. I verified the issue and replaced adjusters with kit W10712395. Unit tested good

We serviced a

WHIRLPOOL MICROWAVE

Model CAE2795FQ1

Near Auburn, NY 13021

Doug Balcom

Job Details: 10/17/2022

Replaced control and water inlet valve. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Rochester, NY 14608

Ray Benedetto

Job Details: 10/17/2022

Bake stays on until breaker is flipped. Needs control board to repair. Customer will email bill of sale to office.; schdld next appmnt for 10/19 WED !

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFX2876DRM00

Near Fairport, NY 14450

James

Job Details: 10/17/2022

"Replaced evap harness, control, and freezer led. Tested thermistor in diagnostics and freezer began cooling on its own. One year warranty on repair."

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Williamson, NY 14589

James

Job Details: 10/17/2022

Tested and found leak from float switch. Tightened float switch nut and unit no longer leaking. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near North Chili, NY 14514

Ray Benedetto

Job Details: 10/17/2022

"Right door is making squeaking sound when opening and closing. Found plastic cams rubbing against each other and slightly deteriorating. Ordering hinge, cams and closer to repair.; ordrng 1 W10789147 (Door Stop Cover) and 1 WPW10257203 (Upper Cam Closer) and 1 W11037957 (Door Stop Bracket) and 1 W11311687 (Lower Door Cam) and 1 W11292872 (Door Hinge)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Rochester, NY 14624

Jeremy

Job Details: 10/17/2022

Replaced control and console for stuck key error code. Unit tested good.; dspstn on spec-tagged invntry: 1 W11225084 CONTROL

We serviced a

MAYTAG DISHWASHER

Model MDB5601AWW

Near Webster, NY 14580

Andres

Job Details: 10/17/2022

"Customer stated unit was not washing. I diagnosed unit and found that it is filling but pump is not functioning. I gave customer a quote for repair, she says she wants to invest in a new one instead"

We serviced a

WHIRLPOOL RANGE

Model WFE770HOFZ0

Near Syracuse, NY 13212

Chuck

Job Details: 10/17/2022

Customer stated that she heard a pop and the unit wouldnt come back on. Bake element & thermal fuse tested bad. Ordering bake element W10779716 and thermal fuse WP3196548. ; rqstng P&A on 1 W10779716 (Bake element) and 1 WP3196548 (Thermal fuse)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Rochester, NY 14624

Ray Benedetto

Job Details: 10/17/2022

"Unit not making ice. Ice maker arm stuck in downward position and won't reset. Replaced ice maker, cycled and filled. Component operating normal. Customer concerned about food freezing on top shelf of fridge. Could not duplicate symptom, verified that damper was working properly.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Ontario, NY 14519

Andres

Job Details: 10/17/2022

Customer stated unit was warm in the fresh food section but freezer was ok. He told me that he defrosted the unit plugged it back in and unit started working correctly. I took off back cover and checked thermistor. Thermistor checked good and it was not loose. I could not find an issue customer is to monitor. If they ca back order W11395558

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Webster, NY 14580

Andres

Job Details: 10/17/2022

Customer stated rack is rubbing on gasket when pushing it back in. I bent rack inward a little and is no longer rubbing. Customer also stated that theirs soap residue left when cycle is finished. I advised customer turns on hot water before starting a cycle and also using the hi temp wash and hi temp dry

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Webster, NY 14580

Andres

Job Details: 10/17/2022

Replaced both wash arms. I used clear door to make sure arms were spinning. Unit is now washing properly

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14606

Dave L

Job Details: 10/17/2022

"Customer states that the unit has made another abnormal noise. Had the customer load the unit with towels so I could test it in drain and spin. Found that the actuator was not completelyShifting out of agitation during spin. Replaced actuator, belt , and cam. Tested ok; used 1 WPW10006355 (ACTUATOR), 1 W10721967 (CAM), and 1 WPW10006384 (BELT) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Webster, NY 14580

Andres

Job Details: 10/17/2022

Customer stated that she is still having issues with drying. I took temp readings on med heat unit got up to 210 and down to 120. Unit is cycling correctly. I called whirlpool to get this noted and explained to them what is going on. I also tested timed dry and heater turned on and is heating correclty. I believe that unit is having ventelation issues. I suggested customer gets a indoor vent kit to eliminate their vent and see if that's the issueSr 7734828194; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 WP3977767 THERMOSTAT

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Churchville, NY 14428

Jeremy

Job Details: 10/17/2022

Replaced heater in accordance with special project. Unit tested good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, NY 14611

Dave L

Job Details: 10/17/2022

Replaced isolation valve due to no water or ice. Tested ok.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, NY 14612

Dave L

Job Details: 10/17/2022

Replaced latch and control due to unit not starting

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW

Near Rochester, NY 14616

Dave L

Job Details: 10/17/2022

"Replaced top, dispenser, and drawer due to leaking load and go dispenser. Tested ok"

We serviced a

WHIRLPOOL WASHER

Model VAW3584GW1 CV

Near Rochester, NY 14626

Dave L

Job Details: 10/17/2022

Replaced capacitor. Customer has not addressed drain issue. Left hose with the customer. Unit tested good. HighlyRecommending installing a standard stand pipe drain for the washer. ; dspstn on spec-tagged invntry: 1 W11244231 HOSE

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, NY 14626

Dave L

Job Details: 10/17/2022

Replaced hinges and receiver. Tested ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Spencerport, NY 14559

Dave L

Job Details: 10/17/2022

Replaced tub seal and lower door seal due to water in drain pan. Documented issue with tech line. Customer to monitor. Left dispenser with customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Rochester, NY 14625

Andres

Job Details: 10/17/2022

"Customer stated unit was making a noise that lasted a few seconds. I diagnosed unit and found damper to be making noise. Had damper with me, I replaced it and it no longer makes noise."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near Brockport, NY 14420

Dave L

Job Details: 10/17/2022

Found unit leaking from the upper right hand corner due to a deformed tub seal . Ordering seal; ordrng 1 W11483553 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Newark, NY 14513

Doug Balcom

Job Details: 10/17/2022

Unit not here for repair. The unit here has a different ser number.

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Geneva, NY 14456

Doug Balcom

Job Details: 10/17/2022

Customer states heavy and normal wash will not work. Ran diagnostic test found F8E1 error code. Long fill. Found water valves only partially turned on. Checked screens they are clear. Turned valves on fully. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Geneva, NY 14456

Doug Balcom

Job Details: 10/17/2022

Replaced sump assembly. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Hilton, NY 14468

Dave L

Job Details: 10/17/2022

Freezer is building frost because the mullion is caved in in the center. Documented with tech line as non repairable. Whirlpool with contact customer.SR7734826900

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Perry, NY 14530

Jeremy

Job Details: 10/17/2022

"Replaced hinge, screw and hinge cover for stripped screw. Door opens and closes properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Syracuse, NY 13206

Chuck

Job Details: 10/13/2022

Customer stated that unit is not agitating. No codes. After inspecting the unit i found the problem to be with the nidec actuator. Replaced actuator. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good. ; used 1 WPW10006355 (Actuator) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW

Near Hilton, NY 14468

Dave L

Job Details: 10/13/2022

Customer is experiencing wet loads cleared pressure port to improve water level sensing customer to monitor

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, NY 14626

James

Job Details: 10/13/2022

"Unit grinding on agitation and squeaking during spin. Excessive vibration on full spin. Rotor loose on gearcase with bolt tight. Need gearcase, slider, rotor and nut. ; rqstng P&A on 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 1 W11449841 (Drive), ordrng 1 W11551646 (Nut)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14617

Andres

Job Details: 10/13/2022

"Customer stated unit was squeaking. I opened and closed door heard the squeaking coming from the bottom right corner. I used some WD40 to lubricate it, unit no longer makes noise"

We serviced a

WHIRLPOOL MICROWAVE

Model UMV1160CB

Near Lakeville, NY 14480

Josh Henchen

Job Details: 10/13/2022

"Customer stated he heard a loud pop and microwave stopped heating. Checked and found faulty magnetron, ordering megnatron W10754299.; ordrng 1 W10754299 (MAGNETRON)"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW1

Near Victor, NY 14564

Josh Henchen

Job Details: 10/13/2022

"Customer stated dryer taking longer and longer to dry clothing. Checked and found Very long vent run(took photos), leveled front of dryer to help with noises. Tested vent, it came back yellow, however venting isn't even a year old. Recommended changing vent situation to help with drying times. Dryer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS

Near Pittsford, NY 14534

Josh Henchen

Job Details: 10/13/2022

"Customer stated dishwasher is not functioning properly at all. Checked and found F6E4,F8E3,F9E1,F9E4. Ran diagnostic cycle drain pump isn't activating to push out water. Ordering Drain pump W10914557. Will need shop vac.; ordrng 1 W10914557 (DRAIN PUMP)"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Henrietta, NY 14586

Ray Benedetto

Job Details: 10/13/2022

Customer did not need service. Washing machine with replaced with a new one.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Rochester, NY 14618

Josh Henchen

Job Details: 10/13/2022

"Replaced gearcase, splutch assembly, actuator and washplate due to washer leaking oil and not agitating correctly. Ran diagnostic cycle, washer test good. Washer checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Brockport, NY 14420

Dave L

Job Details: 10/13/2022

Found air returns blocked with ice preventing airflow to the ice maker. Removed ice from freezer evaporator air returns. Customer to monitor for ice after 24 hours. Power cycled unit to clear error codes

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Rochester, NY 14606

Dave L

Job Details: 10/13/2022

Inspected unit for abnormalNoises. Found discharge tube making contact with suction line in the machine compartment. Adjusted tubing. Did not find the unit to be abnormally loud.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14606

Dave L

Job Details: 10/13/2022

Customer experienced an abnormal noise while washing sheets. Tested okay in diagnostics and quick wash. Checked cam and belt for wear. Reseated cam and belt. Watched quick wash to completion to verify operation

We serviced a

MAYTAG WASHER

Model MVWP475EW0

Near Rochester, NY 14618

Ray Benedetto

Job Details: 10/13/2022

Unit not draining and making a grinding sound. Found foreign object in drain pump that caused drain pump to fail. Needs drain pump to repair. ; ordrng 1 WPW10276397 (Drain Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/13/2022

"Unit keeps tripping breaker. Fridge was plugged into a GFCI outlet, which was causing it to trip. Customer plugged into a dedicated outlet and unit has not tripped. Will need to consult a licensed electrician per Service Pointer W11525530. Customer Verified with Techline, SR7734811190 that it is a GFCI outlet."

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC

Near Rochester, NY 14616

Dave L

Job Details: 10/13/2022

Customer had a load of towels that did not spin out. No errors in diagnostics. Found drain hose installed too low. Customer added a stand pipe to correct issue. Tested unit extensivelyTo verify it was operating normally.

We serviced a

WHIRLPOOL OVEN

Model KFGG500EWH0

Near Camillus, NY 13031

Chuck

Job Details: 10/13/2022

Customer stated that unit is not consistently heating up. I cycled the unit on 350 bake cycle measuring the high and low temps 10 times in which the unit operated normally. I could not duplicate the issue. Unit tested good.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Rochester, NY 14611

Andres

Job Details: 10/13/2022

Replaced door switch and tested unit. Unit is turning on and heating properly; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL

We serviced a

MAYTAG DRYER

Model MGDC400VWO

Near Rochester, NY 14619

Andres

Job Details: 10/13/2022

Customer stated unit was not stopping when in a automatic cycle. I checked timer to make sure it advanced and also that unit is heating. Thermostat is not sensing correct temp. Ordering fuse.; ordrng 1 WP3387134 (Thermostat)

We serviced a

MAYTAG DRYER

Model MED5630HWO

Near Rochester, NY 14618

Andres

Job Details: 10/13/2022

Customer stated unit was making loud noise. I diagnosed unit and found lint built up around blower wheel. I cleaned out blower and put unit back together. Unit is no longer making noises.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Webster, NY 14580

Andres

Job Details: 10/13/2022

"Customer stated units spray arms were not moving. I diagnosed unit using clear door, I did notice that neither arm were spinning. The water coming out does have good pressure and it does not look weak. Ordering new spray arms.; ordrng 1 W11101428 (Spray arm) and 1 WPW10448645 (Upper spray arm)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, NY 14626

Dave L

Job Details: 10/13/2022

Water supply has been shut of to the unit turned on water supply. Cold water shut off leaks. Recommending the customer have a qualified plumber address the water issue

We serviced a

MAYTAG DRYER

Model PYET244AYW

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/13/2022

"Unit stopped working mid-cycle. Machine receiving ~240 VAC. Called Techline SR7734809660, tested thermal fuse, no continuity. Needs thermal fuse to repair.; ordrng 1 LA-1053 (Thermal Fuse)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Syracuse, NY 13219

Chuck

Job Details: 10/13/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near Rochester, NY 14616

Dave L

Job Details: 10/13/2022

Found leak on plastic water supply line. Leak is on the house side. Recommending that the customer have a qualified plumber install a copper water supply line.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Newark, NY 14513

Andres

Job Details: 10/13/2022

Washers model was worn out and could not see model number so previous tech accidentally got the wrong part number. I found the model and I'm ordering correct part.; ordrng 1 W11217817 (Suspension)

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Lyons, NY 14489

Andres

Job Details: 10/13/2022

I went to install lid on the washer I noticed that it had a dent. Ordering new lid.; ordrng 1 Wpw10460693 (Lid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/13/2022

Replaced ice maker. Component cycled and filled. Operating normal.

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW3

Near Penfield, NY 14526

Josh Henchen

Job Details: 10/13/2022

"Customer stated dryer stopped working. Checked and found no codes, Ran all cycles with different temps, functions as expected. Dryer checks good."

We serviced a

WHIRLPOOL OVEN

Model MGR6600FZ2

Near Penfield, NY 14526

Josh Henchen

Job Details: 10/13/2022

"Replaced faulty ignitor, cleaned bake burner, tested range. Heated to 350 in 13 mins. Range checks good.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"

We serviced a

WHIRLPOOL WASHER

Model GHW9150PW2

Near Syracuse, NY 13219

Chuck

Job Details: 10/13/2022

Customer canceled service

We serviced a

KITCHENAID RANGE

Model KSDB900ESS1

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/13/2022

"Oven is not heating. Found that bake element is burned out, ordering element.; ordrng 1 W10779716 (Bake Element)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Rochester, NY 14624

Josh Henchen

Job Details: 10/13/2022

"Replaced Cam, door latch, striker, drain pump, and agitator due to washer making loud noise and stopped draining. Ran unit in diagnostic mode, all functions good. Ran quick load no noises. Recalibrate unit, washer checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11394572 DOOR LATCH , and 1 W11457841 STRIKE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFC2290VPY4

Near Hilton, NY 14468

Dave L

Job Details: 10/13/2022

Repaired broken damper that was preventing cooling. Gaskets are torn ordering fresh food and freezer gaskets. Customer paid in full. Refrigerator cooling after damper repair. ; ordrng 2 W10830047 (Gasket)s and 1 W10436252 (Gasket freezer)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ06

Near Cicero, NY 13039

Chuck

Job Details: 10/13/2022

"Customer stated upon replacing the light bulb the unit stopped working. After inspecting unit i discovered that the fuse was blown. I replaced fuse and all power was restored to unit. Surface light was still not working, control tested bad. I quoted customer to replace fuse and control W11342846 but they declined the control portion of the repair. Replaced fuse."