We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB07
Near Hilton, NY 14468
James
Job Details: 08/04/2022
Unit not making ice. Ice motor seized. Tested valve. Need icemaker. ; ordrng 1 W10916040 (Icemaker) and 1 Sh15
We serviced a
JENN AIR REFRIGERATOR
Model JF42NXFXDE02
Near Webster, NY 14580
Jeremy
Job Details: 08/04/2022
"Unit falls under special project and all LED modules need to be replaced. Ordering LED modules in accordance with special project.; ordrng 11 W11484836 (LED Module)s, dspstn on spec-tagged invntry: 1 W11484836 LED MODULE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14624
James
Job Details: 08/04/2022
Unit not making ice. E2 error. Replaced icemaker and cycled in Diagnostics. Customer is to monitor.
We serviced a
JENN AIR OVEN
Model JJW3830DS02
Near Webster, NY 14580
Jeremy
Job Details: 08/04/2022
Found that user interface intermittently becomes unable and no user inputs are registered. Ordering console.; rqstng P&A on 1 W11232121 (Console)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Rochester, NY 14624
James
Job Details: 08/04/2022
"Replaced control. Panel ordered doesn't have electronics. Need ui ; ordrng 1 W11088846 (Fascia ui), dspstn on spec-tagged invntry: 1 W11305303 CONTROL"
We serviced a
MAYTAG DISHWASHER
Model MDB6601AWB
Near Rochester, NY 14615
James
Job Details: 08/04/2022
"Unit will not power on. Control panel is dead, latch is broken and control board overheated. Need panel. Latch and control. Panel is no longer available due to age. ; ordrng 1 6-919822 (Panel) and 1 Latch and 1 WPW10218837 (Control) and 1 Sh15"
We serviced a
KITCHENAID DISHWASHER
Model KUDS40FVSS3
Near Pittsford, NY 14534
Dave F
Job Details: 08/04/2022
Cup shelfs are rusting . Ordering new shelfs; ordrng 2 W11125975 (cupshelf)s
We serviced a
KITCHENAID OVEN
Model KEBS107SSS04
Near Pittsford, NY 14534
Dave F
Job Details: 08/04/2022
Thermal fuse is popped . Elements not heating in diagnostics ordering fuse .; ordrng 1 WP8304452 (fuse-thrml)
We serviced a
WHIRLPOOL WASHER
Model WRT518SZFB02
Near Rochester, NY 14616
James
Job Details: 08/04/2022
Door not sealing on top edge. Molded gasket with heat gun and adjusted upper hinge. Customer is to monitor. If problem persists order LW10803963 and W11178521
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Rochester, NY 14612
James
Job Details: 08/04/2022
Replaced burner and sensor. Tested unit and burner cycled multiple times. Customer is to monitor. If problem persists order WPW10185981 and WP3387134
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14616
James
Job Details: 08/04/2022
"Ice not dispensing. Found ice bin wont fully install, crushed ice solenoid guide broken. Ice bin auger frozen. Tested motor. Need guide and bin. ; (created new UIS, deleted prior attachment to UisID 75164), ordrng 1 W10850503 (Guide) and 1 WPW10558424 (Container)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14616
James
Job Details: 08/04/2022
Unit stuck on rinse cycle with lock engaged. Reset power and tested diagnostics. Unit had motor control fault. Cleared code and calibrated. Customer is to monitor. If problem persists replace W11399433Left part
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Ontario, NY 14519
Andres
Job Details: 08/04/2022
Thawed evaporator completely out and called whirlpool. I informed them that we have done the service pointer twice already but issues continues to happen. They told me that they will put this as a unrepairable out of warranty and customer has to call customer service.
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4ES01
Near Ontario, NY 14519
Andres
Job Details: 08/04/2022
"Replaced thermal fuse. Unit turned on, went to go test unit but heating elements were not turning on. I took oven out of cabinet and checked thermostat found that it was bad. Unit needs a new thermostat.; ordrng 1 W11034459 (Thermostat)"
We serviced a
KENMORE DISHWASHER
Model 665.13893K800
Near Webster, NY 14580
Andres
Job Details: 08/04/2022
Replaced control panel. Put unit back together and tested it. Unit responds to commands and is working correctly.
We serviced a
WHIRLPOOL DRYER
Model WED8800YC0
Near Pittsford, NY 14534
Dave F
Job Details: 08/04/2022
Took unit apart and cleaned the lint inside .
We serviced a
MAYTAG FREEZER
Model MFI2269FRZ03
Near Webster, NY 14580
Andres
Job Details: 08/04/2022
"I replaced start capacitor and bins. When I was here last time I had an extra start capacitor to keep the refrigerator going while we got the new part. He stated that couple days after the unit stopped producing ice and not freezing items. I diagnosed unit again and noticed that door switch was not working. I took it apart and realized that one of the connections was not connected. When I connected them it was still not working, door switch tested Good. I called whirlpool and asked what else could be going on. They video chatted me and they saw that it was wired incorrectly from the factory. Wired switch and lightbulb correctly then switch started working. sr 7734274987; dspstn on spec-tagged invntry: 1 W11092533 START DEVICE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB00
Near Webster, NY 14580
Jeremy
Job Details: 08/04/2022
Found that unit is not cooling at all. Checked and found abnormal resistance reading on start device. Ordering start device.; ordrng 1 W10873801 (Start Device)
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC0
Near Pittsford, NY 14534
Dave F
Job Details: 08/04/2022
Washer bearing is going bad . Suggested look into a new unit .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Farmington, NY 14425
Dave F
Job Details: 08/04/2022
"Ice maker fill tube is frozen . Fill tube heater has 120 volts going to it . Heater tested open . Unit needs new door LW11026425; rqstng P&A on 1 LW11026425 (dor-fip), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Victor, NY 14564
Dave F
Job Details: 08/04/2022
Replaced top rack adjusters . Unit tested good . ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Victor, NY 14564
Dave F
Job Details: 08/04/2022
Unit was not cycling the correct settings . Reprogrammed unit and tested in diagnostics. Unit tested good.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Canandaigua, NY 14424
Dave F
Job Details: 08/04/2022
Freezer and fresh food is set to level two in cooling . Freshfood was 39 degrees and freezer was 4 degrees . Temp in unit is where it should be on what it is set. Shelf tab is broken allow the drawer to come out and fall . Ordering shelf WPW10513681 customer will monitor temperatures talked about top shelf items blocking sensor . ; ordrng 1 WPW10513681 (shelf-glas)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Canandaigua, NY 14424
Dave F
Job Details: 08/04/2022
Freshfood gasket was falling off . Reheated the gasket and door is now sealing . If problem persists order door gasket . W11030683
We serviced a
MAYTAG REFRIGERATOR
Model MBB2256GEB
Near Penfield, NY 14526
Andres
Job Details: 08/04/2022
"Customer stated unit was not cooling properly. Diagnosed and found unit having a defrost issue. Checked door switch and heater. Both checked good, unit needs a new bi metal.; ordrng 1 12001937 (Bi metal)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Skaneateles, NY 13152
Chuck
Job Details: 08/04/2022
Customer stated that door will not unlock. Error codes F9E1-long drain and F0E2- oversuds. After inspecting unit i found that drain pump was clogged causing a drain lockout. Removed debris from drain pump and ran a diagnostic test cycle in which the unit operated normally. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Jordan, NY 13080
Chuck
Job Details: 08/04/2022
Customer stated that unit is not spinning out. Error code f8E1-long fill. Ran a diagnostic test cycle and unit is getting the proper amount of water. I found that customer was using the bleach dispenser for detergent causing a oversuds situation. I explained to the customer that dispenser is for bleach and to pour the proper amount of detergent directly onto the laundry. I went of the type of detergent and the amount of detergent to use. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED5550XW0
Near Rochester, NY 14612
James
Job Details: 08/04/2022
"Unit squeaking during cycle. Idler pulley is worn. Replaced dryer repair kit and tested. Unit functions properly. One year warranty on repair. ; used 1 4392067 (Kit), and 1 Sh15 from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Clay, NY 13041
Chuck
Job Details: 08/02/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; used 1 W11537778 (Heating element) from stock
We serviced a
KENMORE REFRIGERATOR
Model 106.51789413
Near Rochester, NY 14610
Andres
Job Details: 08/02/2022
Customer stated unit was not cooling properly. I diagnosed unit and found a defrost issue. Unit is going into a defrost because bi-metal is open. Heating element is good.; ordrng 1 WPW10225581 (Bi metal)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Rochester, NY 14609
Andres
Job Details: 08/02/2022
Replaced ACU. Tested unit on a diagnostic cycle. Unit ran through cycle successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW02
Near Spencerport, NY 14559
Dave L
Job Details: 08/02/2022
Customer concerned with noises during operation. Found a kink in the capillary tube near the evaporator that was causing noise. Adjusted tubing until noise went away. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Ogden, NY 14559
Dave L
Job Details: 08/02/2022
Fresh food evaporator frozen again. Defrost heater works in diagnostics. Ordering cover with thermistors and UI; ordrng 1 W11395558 (Cover) and 1 W11330486 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2500XTPS1
Near Rochester, NY 14612
James
Job Details: 08/02/2022
Replaced panel and tested. One year warranty on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Spencerport, NY 14559
Dave L
Job Details: 08/02/2022
Spoke to customer pre ordering black stainless panel per request ; ordrng 1 W11416372 (Front panel black stainless)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Webster, NY 14580
Andres
Job Details: 08/02/2022
Customer stated unit stopped producing ice. Diagnosed unit and found ice maker was jammed. Cleared ice maker and cycled it. Ice maker called for water and is working
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXTS01
Near Conesus, NY 14435
Dave F
Job Details: 08/02/2022
Replaced ice maker and cycled . Ice maker called for water and tested good .
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Brockport, NY 14420
Dave L
Job Details: 08/02/2022
Dryer is faulting on airflow error. Vent tested ok. Ordering thermistor ; ordrng 1 WP8577274 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WFW7590FW0
Near Brockport, NY 14420
Dave L
Job Details: 08/02/2022
Unit will not unlock or drain. Found debris blocking drain pump. Removed drain pump housing and disassembled it to clear debris. Tested ok in diagnostics
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Hilton, NY 14468
Dave L
Job Details: 08/02/2022
Replaced control and console due to no operation.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14612
James
Job Details: 08/02/2022
10-2. Vent motor error. Not drying dishes and water is standing at end of cycle. Suspect cycle is ending without running dry cycle. Ordering control and vent. ; ordrng 1 W11416460 (Vent) and 1 W11545539 (Gasket) and 1 W11410065 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Geneseo, NY 14454
Dave F
Job Details: 08/02/2022
Replaced bellow and tested unit . Tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Rochester, NY 14626
James
Job Details: 08/02/2022
Replaced sump and drain pump. Tested unit and verified operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Rochester, NY 14615
James
Job Details: 08/02/2022
Ice level sensor broken. Part breakdown not available for this model yet. Wrong part ordered. Need icemaker. ; ordrng 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hilton, NY 14468
Dave L
Job Details: 08/02/2022
Damper is not closing and is freezing items in fresh food. Found broken neutral wire at connector in machine compartment. Repaired wire.
We serviced a
JENN AIR DISHWASHER
Model JDPSS246LM0
Near Webster, NY 14580
James
Job Details: 08/02/2022
Replaced Main harness and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Rochester, NY 14617
Andres
Job Details: 08/02/2022
"Customer stated unit was making screeching noises, she said it wasnt every load but would be very loud. Diagnosed unit and found noise to be belt. Had a belt in my truck. Replaced belt and tested unit, did not hear any noises. ; used 1 W11239857 (Belt) from stock"
We serviced a
MAYTAG DRYER
Model WGD6600VW1
Near Rochester, NY 14616
Dave L
Job Details: 08/02/2022
Replaced damaged section on dryer venting. Recommending the vent be professionally cleaned. ; used 1 000 (Vent) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14616
Dave L
Job Details: 08/02/2022
Unit will not cool properly due to an open evaporator fan motor. Customer was undecided. If they callBack order WPW10464673
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB09
Near Rochester, NY 14612
Andres
Job Details: 08/02/2022
"Customer stated gasket was falling off. Tried to put gasket back on but kept falling off. Had a new gasket, replaced it and made sure that it seals correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Rochester, NY 14626
Dave L
Job Details: 08/02/2022
Ice maker thermistor reads open ordering the ice maker. ; ordrng 1 W11284458 (Ice maker)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Livonia, NY 14487
Dave F
Job Details: 08/02/2022
Door gasket wasnt sealing on the left side after doors swapped . Worked gasket and added vasoline to the gasket to help it slide . Unit is sealing and tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Rochester, NY 14606
Andres
Job Details: 08/02/2022
"Installed new ice maker. Cycled ice maker, it called for water and is working properly."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Webster, NY 14580
James
Job Details: 08/02/2022
"Replaced control, slider, clutch and stator. Ran calibration and quick wash. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10754448 CLUTCH , and 1 W11419171 CONTROL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Honeoye, NY 14471
Dave F
Job Details: 08/02/2022
replaced water valve an ice maker for not shutting off and leaking . Unit tested good .
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14611
Andres
Job Details: 08/02/2022
Replaced ACU. Tested unit on a diagnostic cycle. Unit ran cycle successfully and is working properly. When taking off UI I dropped the clip and could not find it. Ordering new clip.; ordrng 1 WP8312709 (Clip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Webster, NY 14580
James
Job Details: 08/02/2022
"Replaced controls. Gaskets, and ff evap harness. Tested in Diagnostics and defrosted evaporator. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W10843055 CNTRL- ELEC and 1 W11033168 HARNESS"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Fairport, NY 14450
Dave F
Job Details: 08/02/2022
After sump replacement heater error code was not cleared so the heater would not turn on . Cleared code and tested in diagnostics. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14617
James
Job Details: 08/02/2022
Replaced dispenser and adjusted condeser so it doesn't vibrate. Customer is to monitor temperature. Door swings open when open past 90 degrees. Door is operating as designed.
We serviced a
GE DRYER
Model DRSR483EG1WW
Near Rochester, NY 14620
Andres
Job Details: 08/02/2022
Replaced belt. Put unit back together and tested it. Unit now tumbles.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Rochester, NY 14618
Andres
Job Details: 08/02/2022
Customer stated that they kept getting lo FL error code. I checked the pressure of the water coming out customer has good pressure. I then activated just the cold water valve and found that it was not opening and letting water in. Unit needs new valve.; ordrng 1 W11316256 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Fairport, NY 14450
Dave F
Job Details: 08/02/2022
Replaced freezer door .tested ice maker in diagnostics. Ice maker cycled and filled with water . If problem persists order W11595219 control.
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIX535HBS01
Near Rochester, NY 14618
Dave F
Job Details: 08/02/2022
Replaced drain pump on ice machine. Unit is now making ice as expected.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Perry, NY 14530
Jeremy
Job Details: 08/02/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rochester, NY 14617
James
Job Details: 08/02/2022
Unit still making grinding noise. Installed shelf. Condensation still forming in freezer and on top of freezer door. Called techline. Sr7734250688. Unit non repairable due to tubing being out of place inside liner. Whirlpool going to contact customer for product exchange.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS
Near Perry, NY 14530
Jeremy
Job Details: 08/02/2022
Customer stated unit is not drying and leaving water droplets on the door. Customer is using gel detergent and not using rinse aid leading to water on the door at the end of a cycle.. Advised customer to begin using rinse aid and to switch to detergent pods. Unit operates as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14623
Dave F
Job Details: 08/02/2022
Replaced filter housing and tested unit . No leaks . Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Clay, NY 13041
Chuck
Job Details: 08/02/2022
Customer stated a F9E1 error code. Error code F9E1-long drain. After inspecting unit i discovered that the drain pump is clogged. I removed the debris from the drain pump and ran a diagnostic test cycle in which the unit operated normally. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Liverpool, NY 13090
Chuck
Job Details: 08/02/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bloomfield, NY 14469
Jeremy
Job Details: 08/02/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Victor, NY 14564
Jeremy
Job Details: 08/02/2022
Found cooling fan working intermittently. Found that relay is getting stuck on control board and found cooling fan is noisy when running. Ordering control and cooling fan; ordrng 1 W11344874 (Cooling Fan) and 1 W11325786 (Control)
We serviced a
MAYTAG DRYER
Model MEDB200VQ1
Near Fairport, NY 14450
Jeremy
Job Details: 08/02/2022
"Unit makes loud squealing noise. Checked and found idler seized and a groove worn into it. Replaced idler, unit checks good.; used 1 279640 (PULLEY-IDLER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Penfield, NY 14526
Jeremy
Job Details: 08/02/2022
"Replaced gearcase, cam, motor and capacitor for unit not spinning or agitating. Unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM"
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JB1
Near Rochester, NY 14625
Jeremy
Job Details: 08/02/2022
Found that when timer is set when oven is in use it will shut off automatically with no user input. When oven is not in use and timer is used it will continue to beep until timer is turned off by user. Called techline and was told they 'guessed' it to be normal operation. SR# 7734251099.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Pittsford, NY 14534
Jeremy
Job Details: 08/02/2022
"Unit has F6E4 error code. Checked and found foreign object under float switch holding it up causing switch to not be engaged. Removed foreign object, Ran diagnostic cycle, unit operates as expected."
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW0
Near Piffard, NY 14533
Jeremy
Job Details: 07/28/2022
Unit has F6E3 error code for communication failure. Unit needs new user interface. UI was replaced on 8/10/21. Ordering UI under appliacetec warranty.; ordrng 1 W11218377 (UI)
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Rochester, NY 14620
Andres
Job Details: 07/28/2022
"Customer stated unit was not drying blankets in one cycle. I took off the bottom panel and checked blower for any obstruction but did not see any, also checked exhaust and outside vent to see if air was flowing through all checked good. I believe blankets are a heavier and take longer then an hour to dry."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Clay, NY 13041
Chuck
Job Details: 07/28/2022
Replaced Evap fan motor. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MED3500FWO
Near Piffard, NY 14533
Jeremy
Job Details: 07/28/2022
"Found belt with micro cracks all the way around it and idler pulley slightly seized, causing excessive noise. Ordering belt and pulley.; ordrng 1 WPW10112954 (Belt), used 1 279640 (PULLEY-IDLER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Brockport, NY 14420
Dave L
Job Details: 07/28/2022
Replaced dispenser drawer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14612
Dave L
Job Details: 07/28/2022
Freezer door will not seal properly because the cabinet is pinched between counter and wall. Shimming the back right wheel is required to square the refrigerator cabinet. Adjusted feet enough to close gap in freezer seal.
We serviced a
MAYTAG OVEN
Model MER6600FZ1
Near Sodus, NY 14551
Andres
Job Details: 07/28/2022
Replaced left front burner switch. Tested burner out. Burner is responding to commands and working properly.; dspstn on spec-tagged invntry: 1 WPW10434452 SWITCH
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14626
Dave L
Job Details: 07/28/2022
"Unit is not cooling properly. Interior lights not working. Found both evaporators frozen over. Deli harness is shorted. Freezer defrost heater came on in diagnostics. Quoted for deli harness, fan harness, UI, and control. Customer will let us know when they want to proceed. ; rqstng P&A on 1 W11170612 (Harness) and 1 W11249952 (Motor) and 1 WPW10675033 (Control) and 1 W11330971 (UI)"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ01
Near Sodus, NY 14551
Andres
Job Details: 07/28/2022
"Customer stated he had an electrician come check out breaker box and all outlets, stated that they were good and no issues. I called whirlpool to get this documented and to ask what could cause that. I was told an exposed wire or something making contact. I took off back panel and made sure everything was grounded. Also took off freezer panel and checked heating element and all connections. I suggested customer plugs unit into a different outlet to see if they get same result or not. Sr 7734222222"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Cicero, NY 13039
Chuck
Job Details: 07/28/2022
Replaced sump and motor. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14615
Dave L
Job Details: 07/28/2022
Customer experiencing items freezing at the rear of the top two fresh food shelves. Found product contacting back wall preventing airflow. Had customer move items away from back wall and adjusted temperatures. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Rochester, NY 14621
Dave L
Job Details: 07/28/2022
Bail arm was not longer attached to module causing too much ice. Reinstalled bail arm.
We serviced a
AMANA DRYER
Model NED5800HW
Near Sodus Point, NY 14555
Andres
Job Details: 07/28/2022
Called customer to let them know I was on my way. Customer stated that unit is working now and no need for service.
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4ES01
Near Ontario, NY 14519
Andres
Job Details: 07/28/2022
Oven is locked and screwed Into cabinet I could not get oven to unlock so I could diagnosed it. Will have to come back with another tech so they can show me how to unlock manually.; ordrng 1 W11034459 (Thermostat) and 1 W10803994 (Control)
We serviced a
GE DRYER
Model GFD14ESSN0WW
Near Rochester, NY 14607
Dave L
Job Details: 07/28/2022
Unit is a brand new stackable still under the manufacturers warranty. Referred customer to GE
We serviced a
KENMORE DISHWASHER
Model 665.13893K800
Near Webster, NY 14580
Andres
Job Details: 07/28/2022
"Customer stated unit was not responding to commands. When I arrived normal light and cancel light were blinking. I tried to put unit into a diagnostic mode but unit was not responding to commands, also tried to shut the breaker off and turning it back on to see if it reset it but it did not. Unit needs a new UI.; ordrng 1 WPW10205855 (UI)"
We serviced a
FRIGIDAIRE DRYER
Model FAQG7011LW0
Near East Rochester, NY 14445
Jeremy
Job Details: 07/28/2022
"Unit will not heat, checked and found open thermal limiter. Replaced limiter, unit checks good.; dspstn on spec-tagged invntry: 1 137539200 LIMITER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Fairport, NY 14450
Jeremy
Job Details: 07/28/2022
Customer had new drawer sent to them and needed wheels installed. Installed wheels on new drawer and installed drawer in unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Spencerport, NY 14559
Dave L
Job Details: 07/28/2022
Harness is broken at freezer door hinge. Ordering door; ordrng 1 LW11202404 (Freezer door)
We serviced a
KITCHENAID RANGE
Model KGRS505XSS01
Near Spencerport, NY 14559
Dave L
Job Details: 07/28/2022
Valve is stuck on manifold for rear right burner ordering manifold ; ordrng 1 WPW10204705 (Manifold)
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Jordan, NY 13080
Chuck
Job Details: 07/28/2022
Installed the customers burner caps. Unit tested good I explained to the customer that the griddle would be shipped directly to there home. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS0
Near Penfield, NY 14526
Jeremy
Job Details: 07/28/2022
Customer stated door is popping open and not closing correctly. Adjusted door slightly and door closes better. Door is closing and sealing properly. Door pops open when left door is opened and closed while right is closed. Closing right door after left door and doors close properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS
Near Penfield, NY 14526
Jeremy
Job Details: 07/28/2022
Unit had F8E4 error again upon arrival. Customer stated unit was filled with suds. Customer is using plant based detergent causing over sudsing in dishwasher. Advised customer to switch to non plant based pods. Replaced sump screen for broken clip and missing track stop. Unit operates as expected.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Spencerport, NY 14559
Dave L
Job Details: 07/28/2022
Unit is not heating due to 0vac going to heater from receptacle. Customer will need to have an electrician correct voltage issue.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Walworth, NY 14568
James
Job Details: 07/28/2022
Replaced pressure sensor and cleaned pressure hose. Tested diagnostics and started and cancelled quick cycle. One year warranty on repair.