Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1615 customer reviews

Shaiman C.

Shaiman C.

DRYER FRIGIDAIRE LEQ1442ES0 Customer states the unit heats intermittently & makes erratic beeping noises. Heating element testing good. Control board should be replaced. Customer declined further repair.

Near Deland Park B, Fairport, NY 14450
Shaiman C.

Shaiman C.

REFRIGERATOR WHIRLPOOL WRF560SEYW01 "Replaced paddle, water still won’t dispense. Called tech line and explained what has been doing on and what has been done to troubleshoot the problem. Unit won’t go into diagnostics. Tech line agent is concluding that the unit is unrepairable. SR: 7725484155"

Near Ashley Dr, Rochester, NY 14620
Evan E.

Evan E.

OVEN KITCHENAID KOSE500ESS02 Customer stated that when cooking certain items steam from food will cover user interface and will cause unit to trip breaker. Checked for error codes unit arrival. Unit is displaying 3 codes all in relation to UI issue. (F2e1) stuck key (f1e0) display board issue f2e0 (keypad disconnected) unit will need replacement of UI.

Near Surrey Ln, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Found the crushed/cubed lever on ice bin was not in slot properly and stuck on crushed ice. Customer is also complaining of ice falling out of bin randomly and sitting on door when customer opens door. Ordering ice bin for mail out only. ; ordrng 1 W11185686 (ICE BIN MAIL OUT ONLY)

Near Shoecraft Rd, Penfield, NY 14526
Evan E.

Evan E.

RANGE AMANA ACF3325AB Customer stated that bulb fixture was broken and unit would not run bake cycle. Light socket is no longer available from distributor for unit. Ignitor is failing this is cause for issue. Ordering ignitor ; ordrng 1 WP7432P136-60 (IGNITOR )

Near Crest Ave, Macedon, NY 14502
Evan E.

Evan E.

WASHER WHIRLPOOL WTW8200YW0 Customer stating that unit was leaking water from bottom of unit and control was acting very erratic. Upon inspection removed user interface to inspect control and log valve. Discovered that log valve had cracked and when customer attempted to use unit water sprayed all over control causing control to act erratically. Log valve and control will need to be replaced. Customer does not want to proceed due to cost of repair. Collecting service call fee

Near Greig St, Sodus Point, NY 14555
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Added washers to raise doors due to a poor seal/frost in freezer. Doors now sealing well

Near Hincher Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR MAYTAG MSS25C4MGZ01 Thermistor has broken off of ice maker ordering ice maker and trivet that is preventing the RC door from closing; ordrng 1 W10873791 (icemaker) and 1 WP2309941 (trim-door)

Near Kinmont Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR MAYTAG MFF2055YEM00 Unit was leaking behind the using due to a plugged ice maker fill tube. This was caused by low water pressure. Recommending that the customer replace the needle valve and filter.

Near Haverford Ave, Rochester, NY 14609
David L.

David L.

RANGE WHIRLPOOL WFG525S0HZ0 SparkModule for the surface burners is notFunctioning ordering module; ordrng 1 WPW10475149 (module-spk)

Near Berkshire Dr, Rochester, NY 14626
David L.

David L.

REFRIGERATOR KITCHENAID KRSF505ESS00 7725481994Thermistor tested slightly out of range for coil. Replaced thermistor and defrosted the fresh food evaporator. Documented with Techline.

Near Oakridge Dr, Rochester, NY 14617
Dave F.

Dave F.

WASHER ROPER RTW4516FW2 Replaced control to unit due to operation and turning on by itself. Found the drain hose was leaking . Ordering new hose W11244231. If problem persists order water valve W11210463; ordrng 1 W11244231 (hose)

Near NY-5, Caledonia, NY 14423
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED75HEFW0 Customer states the unit would hum upon hitting the start button but wouldn’t start. Also smelled a burning odor. Power is going to the motor but won’t start. Replacing motor and blower. ; ordrng 1 W11086656 (MOTOR) and 1 WPW10211915 (BLOWER WHEEL)

Near Atkinson St, Rochester, NY 14608
David L.

David L.

DISHWASHER WHIRLPOOL WDF520PADB3 Unit was not washing due to an open wash motor. Replaced motor and tested. Parts covered per KB

Near Dawnhaven Dr, Rochester, NY 14624
Dave F.

Dave F.

REFRIGERATOR GE ZISS420NRISS Helped Steve.

Near Old E Lake Rd, Rushville, NY 14544
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 8 degrees in freezer. 44 in fresh food section . . Adjusted the temperatures settings to be colder in the unit . Adjusted the air damper to let more air in the fresh food section . Customer will monitor. Went into diagnostics. Passed every test.

Near N Wadsworth St, Geneva, NY 14456
Dave F.

Dave F.

WASHER WHIRLPOOL WFW75HEFW0 Replaced bellow due to leaking . Tested good .

Near Exchange St, Geneva, NY 14456
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found the water valve line not seated properly causing water to drip after dispensed. Found a piece of foam in the fill cup on the ice maker causing ice to build up where it wasn’t suppose to.

Near Wayside Cir, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced left FF door for liner con caved and not hitting door switch properly causing no operation at dispenser.

Near Clovertrail Dr, Farmington, NY 14425
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced ice maker for not turning off when bin is full. Covered under appliance tec warranty. ; used 1 W10884390 (ICEMAKER) from stock

Near Braunston Dr, Fairport, NY 14450
David L.

David L.

DISHWASHER MAYTAG MDB8959SFE4 Labor ands/con83811 start but is not functioning. Able to run unit in diagnostics ordering console; ordrng 1 W10910626 (panel-cntl)

Near Troutbeck Ln, Rochester, NY 14626
David L.

David L.

OVEN KITCHENAID KOSE500ESS03 7725480803 unit was not installed with an insulated neutral and no ground. There is a vintage drop which is stealing voltage from the light trial on the board and causing the lights to flicker. Recommending that the customer have the proper receptacle installed.

Near Nory Ln, Rochester, NY 14606
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325SDHW00 Found the defrost thermistor was not sending signal to refrigerator. Found the heater plug in at the evaporator was in plugged. The unit was fully frosted causing no cool conditions. Removed frost. Fastened defrost thermistor wire and tightened heater connection. Add dielectric grease to all connections.

Near Hefner Dr, Webster, NY 14580
David L.

David L.

OVEN KITCHENAID KOSE500ESS02 Replaced console and taped vent seams due to keypad error.

Near Surrey Ln, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW1 Rescheduling due to circumstances. Ordering suspected part. ; ordrng 1 W10913953 (SHIFTER)

Near Fairview Ave, Rochester, NY 14619
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KDDO24RVX00 Replaced wiring harness due to not having the instructions and the last harness was tearing . Mounted new harness . Made sure that doors shut and do not catch . Unit tested good .

Near Cathedral Oaks, Fairport, NY 14450
David L.

David L.

WASHER MAYTAG MVWC416FW1 Replaced the control and latch due to inconsistent locking. Customer to monitor

Near Golden Oaks Way, Rochester, NY 14624
Evan E.

Evan E.

WASHER KENMORE 417.404127 Unit will not advance during cycle. Unit will fill and drain with water but never move drum. Timer is failing to acknowledge while spin cycle is selected. Ordering timer ; ordrng 1 137394200 (TIMER)

Near Maria St, Rochester, NY 14621
Evan E.

Evan E.

WASHER KENMORE 110.286327 Customer stated that unit would fill then not spin or agitate. Upon inspection discovered that lid switch was failing. Was able to jump out switch to test unit. Switch needs to be replaced. Ordering lid switch ; ordrng 1 WP8318084 (LID SWITCH )

Near Hunters Ln, Rochester, NY 14618
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced water valve and ice maker line due to unit leaking water from top of unit due to hole in ice maker line. Replaced line replaced water valve. Replaced ice bin due to bin not sliding in and out of unit properly. Water button on dispenser is sticking causing units dispenser to drip after actuating. Ordering button ; ordrng 1 WPW10368730 (PAD), dspstn on spec-tagged invntry: 1 W11043013 VALVE"

Near Wayside Cir, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF540CWHW00 Found the damper motor is loud and grinding. Ordering motor; ordrng 1 WPW10594329 (control)

Near Cove Rd, Canandaigua, NY 14424
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Attempted to defrost water line inside door. Could only use steamer on fill tube bu the ice maker. The water line is to small to get steamer into hole. Customer is to monitor. If line is still frozen the only repair is the new door that is on order. ; saved tckt

Near High Vista Trail, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW3505FW1 "Customer states unit will not start. Control lock was on upon arrival. After multiple attempts, control lock was successfully turned off. Was able to get unit into diagnostics. No error codes stored. Attempted to run unit through an auto diagnostics cycle, unit shut off before test could initiate. UI responds to functions intermittently. UI should be replaced. ; ordrng 1 W10911040 (USER INTERFACE )"

Near Floren Dr, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4816FW2 Customer states unit will not wash with hot water & intermittently stops mid cycle . Warm water dispensed in manual diagnostics and completed a auto verification cycle. Replacing control in attempt to solve the intermittent issue. ; ordrng 1 W11170319 (CONTROL )

Near Kimberly Anne Dr, Rochester, NY 14606
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB835DW4 Customer states the option selector knob works intermittently & there is a squeaking noise during agitation. Squeaking noise is coming from the right rear shock. Replacing shock and user interface. ; ordrng 1 W11115285 (USER INTERFACE ) and 1 W11130356 (SUSPENSION )

Near Phillips Rd, Holley, NY 14470
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Ordering thermistor and control for erratic temps in refrigerator. ; ordrng 1 W11353813 (CONTROL) and 1 WPW10384183 (thermistor)

Near Mariner Cir, Webster, NY 14580
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29BBWH00 "Ice maker fill tube is frozen again. Ordering dualValve, fill tube heater, and facia heater kit. ; rqstng P&A on 1 W10619962 (heater) and 1 WPW10341329 (water valve assy) and 1 WPW10554299 (heater)"

Near Marquart Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FPS01 Water will not operate unless pressure is relived by taking out the filter. Ordering water valve ; ordrng 1 W11194380 (valve)

Near Lakewood Dr, Williamson, NY 14589
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE204ESS1 "Customer stating door will not shut properly. Upon inspection checked for issue with springs and door cable. Discovered that hinges are causing issue hinges have become bent causing issue with door shutting. Ordering hinges. ; ordrng 2 8194001 (DOOR STRING )s and 2 WP8270020 (SPRING )s and 1 WP8534853 (HINGE RIGHT ) and 1 WP8534854 (HINGE LEFT ), dspstn on spec-tagged invntry: 1 WPW10653840 LATCH"

Near Samanthas Way, Pittsford, NY 14534
David L.

David L.

DRYER MAYTAG MEDB766FW0 Speaker on the UI has failed ordering console ; ordrng 1 W11042482 (panel-cntl)

Near Spinnaker Ln, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4850HW1 Customer stated that unit did not spin out most recent load that was run. Checked for error codes. Unit was displaying error code f0e5 (off balance load) cleared code and ran test cycle. During test cycle could hear motor running but basket was not moving. Discovered that pulley was loose causing belt to come detached from pulley. Tightened pulley and ran test cycle again. Unit tested good

Near Clifford Ave, Rochester, NY 14609
Evan E.

Evan E.

RANGE WHIRLPOOL WFG525S0HV1 Customer stated the unit would not light during bake cycle. Upon inspection discovered that Ignitor for the bake element was failing to spark. Replaced ignitor. Ran test bake cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN

Near Wayneport Rd, Macedon, NY 14502
Steve M.

Steve M.

DRYER MAYTAG LDG7334AAM Found squeaky rollers and idler. Ordering both rollers and idler. ; ordrng 2 12001541 (bearing & roller asy)s and 1 WP6-3037050 (pulley)

Near Mariner Cir, Webster, NY 14580
Steve M.

Steve M.

WASHER WHIRLPOOL WTW5840BW0 Found hub was to holding basket in place removed hub and found gear on transmission is damaged. The transmission is also very loud. The cost of repair will put weigh new machine. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

Near High Banks, Geneva, NY 14456
Steve M.

Steve M.

MICROWAVE GE JT9656509330 Found tray rollers was broken at slot that fits to motor causing it not to turn. Replaced roller and turntable worked as expected.

Near Oak Ridge Dr, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Replaced door for broken wire harness. The door tests good.

Near Van Cortland Dr, Pittsford, NY 14534
Steve M.

Steve M.

RANGE WHIRLPOOL AGG222VDW2 Replaced the orifice holder for lines broken causing gas leak. The unit is in basement and not hooked up to gas. Could not test.

Near Wilmer St, Rochester, NY 14607
David L.

David L.

OVEN JENN AIR JDS1750ES0 Replaced keypad due to inconsistent temps and a keypad error. Customer to monitor temps

Near Burritt Rd, Hilton, NY 14468
Dave F.

Dave F.

WASHER WHIRLPOOL GHW9100LW2 "Washer leaking from bellow , quoted customer. Customer will decide if they want to fix the unit ."

Near Stottle Rd, Scottsville, NY 14546
David L.

David L.

DRYER WHIRLPOOL WED85HEFW1 Ran dryer to check forNoises. Could not find any abnormal noises. Unit cycling properly

Near Blue Mountain Dr, Hilton, NY 14468
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4955HW0 Replaced control & calibrated. Repair successful.

Near W Wautoma Beach Rd, Hilton, NY 14468
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Freezer door not shutting all the way . Shimmed the left side of T bracket with stainless steel washers . Reheated door gasket . Door is now sealing as expected.

Near Grosvenor Rd, Rochester, NY 14610
Dave F.

Dave F.

DRYER AMANA NED7200TW Replaced thermistor due to not heating . Cleaned lint trap area because the lint trap would not go down all the way and was not catching the lint . Cleaned some of the inside of the dryer . Tested unit tested good .

Near Maywood Ave, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR KENMORE 25368972802 Checked refrigerator temperatures it was -7 in the freezer and 28 in the fresh food section. That was with the temperature knob turned all the way up . Unit tested good .

Near Genesee St, Rochester, NY 14611
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Different issue from previous call . Customer now experiencing freezing items on top shelf by damper . Have customer adjust temp settings to two lights on the freezer and three on the fresh food . Customer will then monitor. If problem persists they will try two and two on both settings .

Near Cutler St, Rochester, NY 14621
Evan E.

Evan E.

WASHER MAYTAG MVWB750WQ1 "While in home servicing dryer customer asked for washer to be inspected. Discovered that bearing was failing on washer causing howling sound while in spin. Bearing needs to be replaced. Used bearing kit and Replaced bearing ,drive shaft and seal. Ran test cycle unit tested good No service call fee due to just servicing dryer 1 week prior ; dspstn on spec-tagged invntry: 1 W10435302 BEARING"

Near Lacoma Ln, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW2 "Customer concerned about a noise, best described as “a plane taking off” when unit is draining. Put unit into manual diagnostics and demonstrated multiple functions for the customer in an attempt to pinpoint what could be causing the issue. High speed spin, agitation, and the drain pump sounded most familiar to the customer, but all sounded like normal operation. Customer mentioned she used the “Casual” cycle option for a regular load of clothes. A sound sample provided on a cassette tape recorder sounded as if the unit was trying to spin with excessive weight in the drum. Recommend customer to try using the “normal” cycle option for typical loads of laundry. Unit testing good."

Near Moxon Dr, Rochester, NY 14612
David L.

David L.

DISHWASHER WHIRLPOOL WDT720PADM3 Reconnected pump that was not fully seated and leak tested unit. Unit tested good.

Near Sandymount Dr, Rochester, NY 14617
David L.

David L.

RANGE FRIGIDAIRE FGES3065PFH Replaced cracked cooktop. Unit tested good after install

Near Westage at the Harbor, Rochester, NY 14617
David L.

David L.

DISHWASHER MAYTAG MDB8959SFZ0 Checked unit for not cleaning found detergent pod in dispenser that did not dissolve. Unit did not fill until float was adjusted. Found open float switch error in diagnostics. Unit is now filling normally. Customer toMonitor

Near Running Brook Ln, Rochester, NY 14626
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC415EW1 Replaced shield and tested spin. Repair successful.

Near Culver Rd, Rochester, NY 14622
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 Freezing on the top seal of the unit . Turned temperatures down . Turned the freezer down one notch underneath the check mark so two led lights and fresh food on three led lights . Customer will monitor. If customer is experiencing same issue to try two and two on both settings .

Near King Rd, Churchville, NY 14428
David L.

David L.

RANGE WHIRLPOOL MGR8800FZ0 Replaced ignitor that was loosing its ground. Unit tested good after install; dspstn on spec-tagged invntry: 1 WPW10701462 HARNESS-INSULATED

Near N Greece Rd, Rochester, NY 14626
Steve M.

Steve M.

REFRIGERATOR MAYTAG MRT519SZDH00 Replaced evaporator for low charge. Repair covered under appliance tec warranty.

Near Willmont St, Rochester, NY 14609
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF535SMHW00 Found the freezer had frost build up and the light switch was frozen.tested unit in diagnostics. Evap fan is working . Thermistors tested good .tested heater . Tested good . Did find some moisture on the mullion the humidity control was off . Turned on . Reheated door gaskets and made sure unit was shutting . Unit tested good .

Near Spotts Cir, Churchville, NY 14428
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Replaced torn gasket that was not sealing. Unit tested good

Near Barclay Ct, Rochester, NY 14612
Evan E.

Evan E.

WASHER MAYTAG MVWB765FW3 Customer stating that unit is still making clicking noise. Ran cycle while in home and waited to hear noise customer was referring to. Customer pointed out noise to tech after hearing during cycle. Clicking that customer is referring too is clutch engaging into agitate and spin. This noise is normal. Unit testing good otherwise

Near Stonebury Crossing, Pittsford, NY 14534
Steve M.

Steve M.

RANGE WHIRLPOOL WEG730H0DB0 Replaced front and middle orifices for burning under holders. Same result. Rescheduling to call manufacturer tech line. ; schdld next appmnt for 7/29 MON !

Near Valley Rd, Rochester, NY 14618
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE204DSS1 Replaced tub motor and sensor for leaking. While reassembling parts I found drain pump does not fir securely to sump. Ordering both. Door is not closing tightly. Ordering upper rack rails. And left adjuster has broken tab. Ordering adjuster. ; ordrng 1 WPW10455260 (pump&motor) and 1 WPW10531320 (pump-drain) and 1 WPW10546503 (adjuster)

Near Pine View Dr, Walworth, NY 14568
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GB2FHDXWS04 Found the evaporator not defrosting. Removed all frost. Ordering control board. Cleaned coils that were plugged ; ordrng 1 WPW10503278 (JAZZ BOARD)

Near Privateer Ln, Rochester, NY 14624
Steve M.

Steve M.

DRYER KENMORE 110.869841 Replaced blower fuse for open fuse. Removed lint from blower housing and vent. Removed as much lint from exhaust vent I could. Recommend customer clean exhaust vent. The dryer tests good. ; dspstn on spec-tagged invntry: 1 661570V BELT

Near Chelmsford Rd, Rochester, NY 14618
Steve M.

Steve M.

DRYER WHIRLPOOL WED75HEFW0 Replaced harness for erratic operation. The ui and control have already been replaced. Informed customer. Customer will call office for refund on parts.

Near Greystone Ln, Rochester, NY 14618
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF540PADB3 Replaced drain hose for not always draining all the water out. The dishwasher tests good.

Near Fairfield Dr, Fairport, NY 14450
Dave F.

Dave F.

WASHER WHIRLPOOL WFW94HEXW2 Replaced dispenser motor for not working . Did not need harness due to unit working after cleaning contacts on it . Unit tested good .

Near Commerce Dr, Avon, NY 14414
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS322FDAB05 Checked temperatures in unit . 38 in freshfood and 20 in freezer . That is why ice maker is not making as much ice as it should . Customer will monitor temperatures. I adjusted the temperatures for both knobs turning them up a turn . This is done after sealed system Job . Customer is going to get analog thermometer to make sure the temperatures are getting in range .

Near Proximity Ln, Victor, NY 14564
Dave F.

Dave F.

BEVERAGE CENTER ELECTROLUX EI24BC65GS0 Control lock was on unit and that was why we couldn't change the unit controls . This is a beverage cooler . Unit tested good .

Near Mulberry Dr, Farmington, NY 14425
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW0 Could not find any issues.

Near Marketplace Dr, Rochester, NY 14623
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW0 "Splines on the hub were worn, preventing the unit from spinning clothes out. Replaced hub & calibrated. Unit testing good.; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10913953 ACTUATOR"

Near Desmond Rd, Rochester, NY 14616
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found light switch in freezer was frozen and not sending power to ice maker. Replaced switch. Added dielectric grease to connections. Added permagum Behring gasket for better seal and prevent frost build up by switch. ; pckd up 1 12002646 (light switch)

Near Cedar Cove Trail, Gates, NY 14606
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Customer complained of water forming on door mullion. Turned humidity control on to prevent water accumulation. Replaced FF damper for grinding when opening and closing. The refrigerator tests good ; used 1 WPW10594330 (CONTROL) from stock

Near Newco Dr, Hamlin, NY 14464
Evan E.

Evan E.

WASHER MAYTAG MVWB766FW1 Customer stated they were hearing clicking noise coming from unit while agitating. Checked for error codes upon arrival. No codes present. Ran test cycle. Could hear noise customer was referring too during agitation. Inspected underneath machine could see that gear case oil is beginning to leak from case. This is causing clicking noise. Ordering gear case ; ordrng 1 W10811956 (GEAR CASE )

Near Beechwood Crescent, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MVWB766FW1 Customer stated that while starting cycle unit would shut off completely. Checked for error codes. Not codes were present. Attempted to start cycle. When selecting start key to begin cycle units display went black and would not begin cycle. After selecting power key unit would turn back on. When attempting to start cycle again unit had same issue. Ordering control and UI ; ordrng 1 W11135392 (CONTROL ) and 1 W11135393 (UI )

Near East Ave, Rochester, NY 14610
Steve M.

Steve M.

WASHER AMANA NTW4516FW2 Found water valve is failing on hot selection. Ordering valve and temp selector. ; ordrng 1 W10859568 (switch-cyc) and 1 W11210463 (VALVE)

Near Robert Quigley Dr, Scottsville, NY 14546
Evan E.

Evan E.

WASHER MAYTAG MVWB765FW3 Customer stated that unit was producing clicking noise while agitating and spinning. Checked for codes. No codes present. Ran test cycle. During agitation portion of cycle could hear noise customer was referring too. While inspecting underneath machine discovered that. Rotor bolt was coming loose causing noise. Used lock tite on bolt and reinstalled bolt. Ran unit again. Could not replicate noise. Unit tested good

Near Stonebury Crossing, Pittsford, NY 14534
Evan E.

Evan E.

WASHER WHIRLPOOL WFW5620HW0 Replacing dispenser due to old dispenser leaking soap into unit during wash cycle. Replaced dispenser. Ran diagnostic cycle. Unit tested good

Near Fairdale Glen, Farmington, NY 14425
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 0 degrees in freezer and 37 in fresh food . Freezer temps were on four and the refrigerator was on five . Adjusted the fresh food section to two and the freezer to three . Called techline SR 7725455956 . Checked diagnostics. Thermistors passed in fresh food and freezer section. The temperatures were off due to miss print in manual. They should be less lights for warm temps and more lights for colder . There was some ice on the diffuser. Level the doors and checked gaskets to make sure they were closing correctly. Techline said if problem persists order W10572852 . Customer will monitor.

Near W Ivy St, East Rochester, NY 14445
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF540CWHZ Found that the door gasket on the freezer door was not sealing evenly . Shimmed the bottom left side of the bracket the door using stainless steel washers to push the door out . Heated the door gasket to reseat and make sure it is closing all the way . Door is now closing as it should . Tested good .

Near Pathway Ln, Webster, NY 14580
Dave F.

Dave F.

RANGE KITCHENAID KDRS467VSS04 Left front burner not lighting . Could hear spark happening inside unit. Called techline SR 7725460081. Techline said to order the spark module and wire harness to unit . Ordering spark module . Ignitor and wire harness. Use only what is needed . Customer will decide if they want to fix unit .

Near Huntington Hills Center, Rochester, NY 14622
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE204ESS3 Customer stated that top rack is falling. Upon inspection discovered that adjuster tabs had broken off causing issue. Replaced adjusters also repaired dispenser gasket for coming unseated. Unit tested good ; dspstn on spec-tagged invntry: 1 W11285096 START-DEV

Near Walworth Penfield Rd, Macedon, NY 14502
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF707ESS01 "2 degrees in freezer and 41 . Leaking is coming from drain pan in the fresh food evap . The drain pan has cracked and is filling the bottom full of water . Called techline SR 7725457071 . . said that it is a repairable part . Also see that the evap cover is cracked . Ordering drain pan W10836964 and evap cover W11211387. Defrosted unit and removed water from fresh food section ,; rqstng P&A on 1 W10836964 (pan-drip) and 1 W11211387 (cover-evap)"

Near Mildahn Rd, Macedon, NY 14502
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KFIS29BBMS03 "Found water in the bottom of the fresh food section by the evaporator. Found that the drain pan is crack . Ordering drain pan W10836964; rqstng P&A on 1 W10836964 (pan-drip), dspstn on spec-tagged invntry: 1 W10539037 HEATER-FACIA and 1 W10739629 SEAL-VALERO"

Near Twin Leaf Terrace, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Found evaporator fan motor spinning very slowly causing condensation in freezer. Replaced fan and refrigerator tests good ; used 1 WP2315539 (MOTOR-EVAP) from stock

Near Sugar Tree Cir, Brockport, NY 14420
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KUDS30IXBL0 S23010I replaced both the top rack adjusters due to falling rack. The dishwasher tested good

Near Town Pump Cir, Spencerport, NY 14559
Steve M.

Steve M.

REFRIGERATOR KENMORE 253.6880901C "Found bottom of freezer gasket was open causing frost and ice in freezer. The ice built up under the drain,pan and moved it. Removed ice from evaporator and under tray. Caulked and added perma gum to console in FF section to divert water properly. The refrigerator tests good."

Near Rand St, Rochester, NY 14615
Evan E.

Evan E.

WASHER MAYTAG MVWB766FW1 Customer stated that unit was very loud while in the spin/ agitate portion of cycle. Checked for error codes. Unit was displaying f0e5 (off balance load) ran test cycle. Bearing inside gear case is failing can see gear case leaking out of case on to rotor. Ordering gear case ; ordrng 1 W10811956 (GEAR CASE )

Near Meadowlark Ln, Victor, NY 14564
Evan E.

Evan E.

WASHER WHIRLPOOL MHW5630HC0 Customer starting that unit is tearing clothing during wash cycle. Inspected tub and found that edges of holes in tub are very sharp causing issue. Edges of holes are catching on clothes causing them to pull threads from shifts and rip delicate items. Tub will need to be replaced. Ordering tub assembly ; ordrng 1 W11287253 (DRUM )

Near Holley Brook Dr, Penfield, NY 14526
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Tube to ice maker had popped on top causing it to leak .replaced tube from stock 67006317 . Checked water flow it was slow . Opened and closed water ed water flow now . Unit tested good . Cycled ice maker . Icemaker called for water and filled good . Unit tested good l; used 1 67006317 (TUBE-WATER) from stock

Near Richmond Ln, Avon, NY 14414
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW6000XW2 Unit is leaking from the drain pump. Drain pump should be replaced. Customer declined further repair.

Near W Ham Cir, North Chili, NY 14514
Evan E.

Evan E.

DISHWASHER MAYTAG MDB8969SDE3 customer stated that Start button was not functioning. Removed user interface to inspect. Upon inspection discovered that start key was not making contact with control to actuate. Tech recommended replacement of panel. Replaced panel and tested. Unit tested good

Near Seton Ct, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR GE PFS22MBWCWW "Found condenser fan motor not running but getting power. Ordering fan motor; ordrng 1 WR84X10055 (condenser fan motor), dspstn on spec-tagged invntry: 1 WR55X10942P CONTROL"

Near Maplewood Ave, Rochester, NY 14613
Steve M.

Steve M.

DRYER WHIRLPOOL WGD7500GW0 Replaced catch for door not staying closed. Ordering user interface for start option not always responding. ; ordrng 1 W11124277 (USER INTERFACE)

Near Spring St, Caledonia, NY 14423
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL MEDC300BW0 "Customer concerned about unit not heating & the timer not moving when using timed dry. All fuses and the element are testing good. Timer should be replaced. ; ordrng 1 WPW10185982 (TIMER), dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT"

Near Indian Hill Dr, Rochester, NY 14624
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW5100DW0 Replaced user interface & ran auto test. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH

Near McNaughton St, Rochester, NY 14606
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL MDG9316BWW Replaced pulley and retainer. Idler arm was in good enough condition to keep in use. Repair successful.

Near Twin Oak Dr, Rochester, NY 14606
Evan E.

Evan E.

RANGE MAYTAG MER8800FZ0 "Replacing cord and terminal block due to cord having short and sending too much amperage to L2 on terminal block. Replaced cord and terminal block. Ran test preheat to 350. Unit tested good ; dspstn on spec-tagged invntry: 1 TJ5614 CORD-RANGE 4' 3w 1 TJ616 CORD-RA-6' 4W , and 1 WPW10245259 BLOCK-TERM"

Near Iroquois St, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Added washer to bottom of door to raise door and Replaced hinge ofr door not sealing. Added caulk to frame ofr warm air penetrating refrigerator and freezer. The refrigerator tests good

Near Johnson Rd, Rochester, NY 14616
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Sealed connections at the water line fitting above the door for random water dripping at dispenser. Checked connections at water valve. The water dispenser tests good.

Near Apricot Ln, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF606ESS00 Found frost And ice in front of freezer causing warm air to enter freezer. Removed frost and ice and caulked frame. The refrigerator tests good.

Near Bainbridge Ln, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Attached bail arm that fell off. Caulked frame of freezer for warm air penetration and frost forming. The refrigerator tests good

Near Dale Rd, Rochester, NY 14625
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ED5FVGXWS07 Found dispenser paddle not reaching the micro switch. Loved screw holding paddle and cut away opening by micro switch. The dispenser works as expected

Near Humboldt St, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found the condenser raddling against the bottom of the unit . The condenser was laying right on it . Inserted a piece of foam between condenser and unit . Vibrating noise went away . Unit tested good .

Near Creek Rd, Palmyra, NY 14522
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Plugged unit in . Refrigerator started cooling . Unit tested good and is working as expected .

Near Macedon Pkwy, Macedon, NY 14502
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 The left hand door mullion hand called off and was making it so the door was not able to close . Removed mullion and reseated . Unit tested good

Near Peirson Ave, Newark, NY 14513
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT720PADW2 Replaced friction pads and doubled them up on the hinge . Made some adjustments to the hinge . Door tested good . Is not falling anymore .

Near Mill St, Phelps, NY 14532
Steve M.

Steve M.

REFRIGERATOR GE ZIDS240PASS Found right rail self closure fell out The rail is discontinued. Attempted to put back in place but it will not self close.

Near East Ave, Rochester, NY 14604
Shaiman C.

Shaiman C.

DISHWASHER FRIGIDAIRE FGID2474QF0A User interface is irresponsive to commands. UI would need to be replace. Customer declined further repair.

Near Kensington Ct, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER FRIGIDAIRE FAFW3511KW0 "Hinge is broken along with cracks in the door. Hinge, inner door and putter door needs to be replaced. Customer declined further repair."

Near Raspberry Patch Dr, Rochester, NY 14612
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDB766FW0 "Replaced motor and blower. Customer states the unit will act as of a cycle is complete and shut off; however, the clothes would still be wet. If problem consists, return with control board. Customer monitor."

Near Marc-Mar Trail, Rochester, NY 14606
Evan E.

Evan E.

DRYER WHIRLPOOL LGR8857EQ1 "Replacing gas coils and flame sensor due to unit not heating. Replaced sensor replaced gas Coils. Ran test cycle. Unit tested good; used 1 279834 (COIL KIT), and 1 WP338906 (SENSOR) from stock"

Near Selborne Chase, Fairport, NY 14450
Evan E.

Evan E.

MICROWAVE FRIGIDAIRE FGMV175QFA Replacing magnetron due to unit not heating. Replaced magnetron. Ran test cycle. Unit tested good

Near Harpington Dr, Rochester, NY 14624
Evan E.

Evan E.

WASHER MAYTAG MVWB835DW3 Customer stating they are experiencing same issue as before. When starting cycle unit will beeps twice and not allow cycle to start when selecting start key. Checked for error codes. Unit was displaying code 5-4 (lid not open between cycles and 5-1 (lid switch fault) attempted to replicate issue. Ran drain and spin cycle then attempted to run normal wash cycle directly after. When selecting start key unit would beep twice but never start. Replaced lid lock and did same sequence of events. Ran drain and spin cycle then attempted to start normal was cycle. Unit started cycle as it should. Unit was experiencing issue with lid lock. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY

Near White Oak Bend, Rochester, NY 14624
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WCF75084YW Customer stated unit would not drain. Upon inspection discovered that unit had glass in drain pump causing issue. Removed glass ran test cycle. Unit tested good

Near Eaglesfield Way, Fairport, NY 14450
Evan E.

Evan E.

LAUNDRY WHIRLPOOL XHPC155XW1 Replacing drawer tracks due to units pedestal drawer not sliding properly. Drawer is catching on tracks. Replaced tracks. Unit tested good

Near Sanders Farm Dr, Penfield, NY 14526
Evan E.

Evan E.

WASHER MAYTAG MHW5630HW0 Customer stated that holes inside drum were catching on clothes and ripping them. Inspected drum for issue. Could see what customer was referring too. Edges of holes are extremely sharp causing items to catch. Even after use of garment bag for smaller items customer is still having issue with larger items ripping. Ordering tub; ordrng 1 W11287253 (TUB OUTER)

Near Dunning Ave, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB880BW0 Customer states unit displays DL code intermittently. F82 and F84 codes stored. Replaced latch then tested in manual diagnostics. Repair successful. ; dspstn on spec-tagged invntry: 1 WPW10619844 LATCH

Near East Ave, Caledonia, NY 14423
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found led control board was interrupting power to compressor. Removed connections from led control and unit is cooling. Ordering led control; rqstng P&A on 1 W10830288 (cntrl-elec)

Near Andilyn Ct, Spencerport, NY 14559
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SEYW01 Put control board and ui back on that were replaced yesterday. Compressor is running. Found paddle has no continuity causing no water at dispenser. Ordering dispenser ; ordrng 1 W10433548 (pad)

Near Ashley Dr, Rochester, NY 14620
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF532SMHZ00 Found ice/ frost in freezer by the light switch. Caulked liner to prevent warm air from entering freezer. The right FF door gasket is ripped. Ordering gasket. ; ordrng 1 W10830283 (gasket-fip)

Near Hard Rock Rd, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE204EBL1 "F5E2 Door stuck close Error . . In auto diagnostics the unit started running then after a minute went into drain and canceled . Customer also mentioned that she knew she turned the unit on and came back to it and found it like someone had opened unit and never restarted it . Service pointer for rails . Ordering rails for both sides W11259786 ,W11259785 , ordering control W10854225 and user interface W10901795. The control and UI are under warranty. ; ordrng 1 W10854225 (cntrl-elec) and 1 W10901795 (panel-cntl) and 1 W11259785 (track) and 1 W11259786 (track)"

Near Matthew Dr, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT148FZDB00 Replaced fresh food door for being warped . After installing door . Found that there was a ding in the new door .ordering another door LW10668874; ordrng 1 LW10668874 (dor-fip)

Near Hathaway Dr, Farmington, NY 14425
Dave F.

Dave F.

DISHWASHER KENMORE 665.13484K902 Dishwasher user interface is lights are not working needs new user interface. Unit needs new user interface. Quoted customer will decide if they would like to do repair .; saved tckt

Near Francis Dr, Victor, NY 14564
Shaiman C.

Shaiman C.

RANGE FRIGIDAIRE PLES389ECL Customer concerned about unit taking too long to heat. Bake element failed continuity test. Replacing element. ; ordrng 1 318254906 (BAKE ELEMENT )

Near Raspberry Patch Dr, Rochester, NY 14612
Evan E.

Evan E.

RANGE WHIRLPOOL WFG505M0BW2 Customer stated unit was leaking gas. Upon inspection discovered that left front burner assembly was bent causing leak. Ordering tube assembly ; ordrng 1 W11028738 (TUBE ASSEMBLY )

Near Garson Ave, Rochester, NY 14609
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFC704FBS01 Water not dispenser not dispensing. Called techline. SR 7725433441 . He pointed out service pointer W11033419D . Checked software on control board is the same as listed . Would that if you turn the water filter and then turn it back in the water works . Techline suggested putting on a pressure regulator W10786952 . Also ordering the cap that goes to the filter to turn in as it is missing one and take out the filter is not as easy as it should be .; ordrng 1 W10786952 (valve) and 1 W11220375 (cap-filter)

Near Mooring Line Dr, Rochester, NY 14622
Dave F.

Dave F.

REFRIGERATOR GE PFSF6PKXAWW Compressor not turning on . Found the condenser was plugged up cleaned condenser. Went into diagnostics found no error codes . Was able to get compressor to turn on in diagnostics.the condenser fan is working. Unit needs start device. Could hear it clicking but not starting . Ordering start device WR87X10164; ordrng 1 WR87X10164 (electricals for comp)

Near Warwick Dr, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR GE ZICS36NABLH "Refrigerator not cooling . Found that there is a low charge . There's is corrosion and discoloration in the unit in the freezer section. Evap fan not running . Heater is shorting out . Unit needs sealed system work . . Need compressor. Evaporator. Evap fan , both thermostats on the freezer evap . Needs new heater . Needs dryer for sealed system. Could not find parts for the correct model ."

Near Neuchatel Ln, Fairport, NY 14450
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB865GW0 Customer concerned about a LF code and no water coming out during a wash cycle. Water valves need to be replaced. ; ordrng 1 W11165546 (WATER VALVE) and 1 W11193817 (HARNESS)

Near Lantern Ln, Rochester, NY 14623
Evan E.

Evan E.

RANGE JENN AIR JDS8850CDS02 Customer stated that left rear burner was failing to spark. Upon inspection discovered that switch was failing to provide spark to unit. Ordering switch harness ; ordrng 1 WP74011647 (LF/LR HARNESS)

Near Chaucer Ct, Victor, NY 14564
Shaiman C.

Shaiman C.

REFRIGERATOR WHIRLPOOL WRF560SEYW01 "Replaced controls, water still won’t dispense. Still no power at control board connection going to the water valve. Tech line states to try replacing control and UI again. If another replacement of controls doesn’t work, will deem unit as un-repairable. SR: 7725369349; ordrng 1 W11035836 (CONTROL) and 1 W11082783 (UI)"

Near Ashley Dr, Rochester, NY 14620
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED6620HW0 Unit is making a rattle/knocking noise during use. Attempted to install a maintenance kit and secured the exhaust by installing a reinforcement screw towards the end of the exhaust vent in the machine. The noise is related to the blower housing. Replacing blower wheel motor and housing. ; ordrng 1 W11086656 (MOTOR) and 1 WP697772 (WHEEL) and 1 WPW10211911 (HOUSING) and 1 WPW10242878 (MOTOR BRACKET)

Near Lake Meadow Dr, Ontario, NY 14519
Shaiman C.

Shaiman C.

WASHER FRIGIDAIRE FAFS4073NW0 Water dispenser valve is cracked causing an astronomical water leak. Valve needs to be replaced. ; ordrng 1 134959330 (INLET VALVES)

Near Alonzo St, Rochester, NY 14612
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer stated unit was leaking water from top. Upon inspection discovered that fill tube for ice maker had pin size hole in top causing issue. Ice maker itself is functioning as it should. Ordering fill tube and valve and also drawer due to old drawer being very hard to remove. ; ordrng 1 67006317 (TUBE -WATER) and 1 W11185686 (ICE BIN), dspstn on spec-tagged invntry: 1 W11043013 VALVE"

Near Wayside Cir, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KSCS25INSS01 "Concerned about stuff freezing in the fresh food section. Checked gaskets . Went into diagnostics Tested thermistors for fresh food and freezer tested good . Checked damper , damper tested good .checked defrost heater . Tested good. Found the freezer temps were down to -6 and fresh food 36 . Adjusted the freezer to -2 and the fresh food to 37 . Unit tested good ,"

Near Split Rock Rd, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS315SNHB01 Checked temperatures in freezer 2 degrees checked temperatures in freshfood 37 . Evap fan is working . Adjusted the damper to allow more cold air in the fresh food section from the freezer. Customer will monitor.

Near Ellison St, Rochester, NY 14609
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFT2776FEZ00 Condensation inside unit . Found the temperatures were 40 in the fresh food and 0 in the freezer . Turn unit back to recommend and turned the freezer down to -2 . Both fresh food evap and freezer evap look good .checked thermistors in fresh food and freezer . Checked fresh food and freezer evap thermistors. Ice maker thermistors. Ran ice in harvest mode tested good . Ice maker fan is also working . Evap fans are working . Unit tested good .

Near Harvest Walk, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW8500BC0 "Lid would not close all the way due to rusty hinges/springs and rust on the bottom left of lid. Replaced lid, hinges and springs. Repair successful."

Near Lorimer St, Rochester, NY 14608
Evan E.

Evan E.

DRYER WHIRLPOOL LGQ9858LW0 Customer stated unit was not heating. Upon inspection discovered that gas coils were failing. Replaced coils. Ran test cycle. Unit tested good. Charging for part cost. Labor is under Atec warranty ; used 1 279834 (COIL KIT) from stock

Near Benton St, Rochester, NY 14620
Evan E.

Evan E.

DRYER WHIRLPOOL WED7300XW0 Customer stated that unit was not drying clothes. Upon inspection discovered that vent for lint trap had come detached causing airflow restriction. Reattached vent to resolve issue. Once doing so could not replicate issue. Ran test cycle. Unit tested good

Near Mendon Center Rd, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF989SDAH00 Removed ice and cleared drain. The drain line is clear. Changed defrost setting to timed defrost. The refrigerator tests good. Covered under appliance Tec warranty.

Near Trails End, Rochester, NY 14624
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Doors were not level. Lowered front legs and added shim to left rear caster. The refrigerator tests good.

Near Rosemont Dr, Rochester, NY 14617
Steve M.

Steve M.

REFRIGERATOR KENMORE 25378893013 Defrosted evaporator again and replaced defrost timer for not defrosting. The refrigerator tests good

Near Eaton Rd, Rochester, NY 14617
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced front mullion for temp slider stuck. The mullion tested good. Customer is complaining of varying temps in refrigerator. The ff section had food products tight to wall restricting air flow. Instructed customer to leave food away from walls so air can mix together properly. Cleaned coils that were starting to get plugged. Also raised freezer temp to 3 degrees and FF section to 39 to stop freezing in refrigerator.

Near Battle Green Dr, Rochester, NY 14624
Steve M.

Steve M.

DISHWASHER MAYTAG MDB7759AWB3 Found water valve failed after a couple fills causing no water to dishwasher. Replaced water valve and the dishwasher tested good.

Near Briggs Rd, Lima, NY 14485
Evan E.

Evan E.

DRYER MAYTAG MEDB835DW4 Customer stated they were experiencing long dry times. Checked for error codes. Unit was displaying code 4-3 (restricted airflow) inspected vent at rear of machine. Discovered vent was too long causing issue. Trimmed vent and reinstalled. Ran unit on high Heat for 30 mins. Could not replicate issue once trimming vent. Unit tested good

Near , CT
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW8500DC5 Replaced parts. Unit testing good.

Near Schlegel Rd, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER FRIGIDAIRE FGID2477RF Customer wanted unit checked out for possible leaks. Ran unit while in home and inspected all areas that water is flowing. Could not replicate issue while in home. Customer to monitor and report back if issue persists

Near Hitchcock Ln, Rochester, NY 14625
Evan E.

Evan E.

DISHWASHER MAYTAG MDB4949SHZ0 Customer stated that unit was leaking. Upon inspection checked for error codes. Unit was displaying code 6-4 for open float switch. Discovered that switch mechanism had come out of place not allowing plunger to float properly while filling. Reassembled switch. Ran multiple test cycles. Unit testing good

Near Galway Dr, Rochester, NY 14623
Steve M.

Steve M.

VERTICAL FREEZER WHIRLPOOL WZF34X18DW01 "Replaced compressor,evaporator and drier for not cooling. The freezer tests good. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"

Near Federal Rd, Conesus, NY 14435
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MVWC465HW2 "Replaced belt, shield and pulley. Repair successful."

Near Glenora Dr, Rochester, NY 14615
Evan E.

Evan E.

DISHWASHER WHIRLPOOL GU2300XTVS1 Customer stated unit was dead and would not start cycle. Upon inspection discovered that UI was failing to accept commands thermal fuse tested good. And all connectors were properly seated. Unit needs new user interface. Ordering user interface ; ordrng 1 WPW10175347 (USER INTERFACE )

Near Saxony Rd, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated that knife had gotten through lower rack and handle of knife made contact with heater causing handle to melt onto heater. Could not remove plastic from heater. Replaced heater also discovered that upper rack was missing wheel on right side adjuster and rack stop was also missing. Ordering rack stop and adjuster ; ordrng 1 W10712395 (ADJUSTER ) and 1 WPW10508950 (TRACK STOP )

Near Chesham Way, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS571CIHB00 Right fresh food door . Is not level or closing correctly . Found that the fresh food bottom of the door has failed and the hinge has gone inside the door . Unit needs new door LW11091614 black . Schedule when door comes in .; ordrng 1 LW11091614 (dor-fip) and 1 W11223753 (nameplate)

Near Candlewood Dr, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Called techline SR 7725426525 .found that the fan motor to the ice maker was completely frozen up this time and not operating. The freezer evap was evenly frosted and was good . Took fan off and clean the fan . Fan is now working . Techline said there must be hot air getting in there but where . Techline said to order new left and fresh food door . Ordering door left stainless W11129497.; ordrng 1 W11129497 (dor-fip)

Near Landsdowne Ln, Rochester, NY 14618
Evan E.

Evan E.

WASHER WHIRLPOOL WFW75HEFW0 Customer stated that unit was leaking out of front door. Upon inspection discovered that door bellow had large rip on left side causing issue. Ordering bellow ; ordrng 1 W11106747 (BELLOW)

Near Exchange St, Geneva, NY 14456
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Door is not meeting liner and will have to be shimmed ordering shims; ordrng 15 WP489467 (washer)s

Near Hincher Rd, Hilton, NY 14468
Steve M.

Steve M.

REFRIGERATOR AMANA ASD2575BRB01 Found compressor not starting. Put tester start device on compressor and it stated as expected. Ordering start device. ; rqstng P&A on 1 WPW10197428 (start relay)

Near Epworth St, Rochester, NY 14611
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 Replaced tube from water valve to filter housing for leaking . Tested unit . Tested good . No leaks.

Near Rileys Run, Canandaigua, NY 14424
Steve M.

Steve M.

RANGE WHIRLPOOL AGG222VDW2 Found the burners lines broken to burners. Ordering all burner orifice holders. ; ordrng 1 W10110343 (venturi RIGHT FRONT) and 1 WP98017359 (venturi RIGHT REAR) and 1 WP98017582 (venturi LEFT FRONT) and 1 WPW10110342 (venturi LEFT REAR)

Near Wilmer St, Rochester, NY 14607
Steve M.

Steve M.

REFRIGERATOR MAYTAG MRT519SZDH00 Found unit has low charge. Recharged and ordering evaporator. ; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)

Near Willmont St, Rochester, NY 14609
Evan E.

Evan E.

OVEN WHIRLPOOL MGR6875ADW Left rear burner was failing to spark when attempting to ignite unit. While disassembling burner head discovered that harness had come detached from ignitor. Reattached harness and test burner. Unit tested good

Near Gifford Rd, Phelps, NY 14532
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW95HEDW0 "Customer concerned about unit leaking. Could not recreate in auto test. However, water residue is under the drain pump which is also not draining as it should. Suspecting pump should be cleaned and/or replaced. Returning later in the day with a pump to continue diagnosis."

Near Braeloch Crossing, Penfield, NY 14526
Evan E.

Evan E.

DISHWASHER MAYTAG MDB4949SHZ0 Replacing due to unit leaking at weld joint. Replaced tub. Reinstalled all parts. Unit tested good

Near Sessler Dr, Geneva, NY 14456
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL W8RXEGMWQ01 Evaporator fan not running . Had 120 volts coming to fan . Fan not on . Replaced fan with WP2315539 . Tested unit . Tested good .; used 1 WP2315539 (MOTOR-EVAP) from stock

Near NY-5, Caledonia, NY 14423
Dave F.

Dave F.

DRYER WHIRLPOOL WGD4815EW2 Replaced timer due to not advancing from the cool down on the dryer to wrinkle shield . Dryer would keep running .Tested unit . Tested good .

Near North Ave, Manchester, NY 14504
Steve M.

Steve M.

DRYER WHIRLPOOL WED75HEFW0 Replaced ui with same result. Called tech line. Ordering harness between ui and control. ; ordrng 1 W11025125 (harns-wire)

Near Greystone Ln, Rochester, NY 14618
Dave F.

Dave F.

DISHWASHER KITCHENAID KUDS30IXSS9 Unit upper adjusted are broken . Replaced adjusters with W10712394 . Service pointer for unit . Tested unit in auto diagnostics. Tested good .

Near Buttermilk Hill Rd, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR WHIRLPOOL WZF34X16DW00 Unit is still not defrosting. Ordering thermistor ; ordrng 1 WPW10383615 (thermistor)

Near Cambridge Rd, Hilton, NY 14468
Dave F.

Dave F.

HOOD VENT KITCHENAID KVUB600DSS3 Replaced broken clip and stainless steel cover that goes closes. Cover closes and stays closed.

Near Aden Hill, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW95HEDW0 "Customer concerned about unit leaking. Could not recreate in auto test. However, water residue is under the drain pump which is also not draining as it should. Suspecting pump should be cleaned and/or replaced. Returning later in the day with a pump to continue diagnosis."

Near Braeloch Crossing, Penfield, NY 14526
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Door switch is not contacting liner. Installed plastic square to close the switch

Near Legran Rd, Rochester, NY 14617
David L.

David L.

REFRIGERATOR JENN AIR JF42NXFXDE00 Bail arm extension was not installed causing a higher than normal ice level. Reinstalled bail arm

Near Rockledge Dr, Ontario, NY 14519
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 Replaced open freezer fan motor. Unit tested good in diagnostics. ; dspstn on spec-tagged invntry: 1 WPW10514110 MOTOR EVAPORATOR

Near Chigwell Ln S, Webster, NY 14580
David L.

David L.

REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced control due to intermittent cooling. Customer to monitor.

Near St Paul Blvd, Rochester, NY 14617
David L.

David L.

FREEZER MAYTAG MRT118FFFZ01 Freezer door was building frost due to a gap in the seal. Shunned door up one inch to sealThe door ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN

Near Eglantine Rd, Rochester, NY 14616
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Replaced door and auger due to melting ice bucket seizing auger motor. Customer to monitor

Near Legends Way, Rochester, NY 14612
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH31017HS2 Found the connection from vent light to control was not connected properly. Fastened connection properly and replaced bulb. The light works as expected. ; used 1 8206232A (BULB) from stock

Near Ranney Dr, Fairport, NY 14450
Steve M.

Steve M.

OVEN KITCHENAID KODE500ESS04 Customer complained of oven on when they woke up. The user interface is working as expected. The cancel button works. No error codes. The oven heated and canceled as expected. The oven tests good.

Near Horizon Hill Terrace, Fairport, NY 14450
Steve M.

Steve M.

DRYER WHIRLPOOL MEDX655DW1 Replaced timer for not advancing and not always heating. The dryer tests good.

Near Doncaster Trail, West Henrietta, NY 14586
Steve M.

Steve M.

MICROWAVE FRIGIDAIRE FFMV162LBA Quoted customer for handle replacement and customer decided to replace.

Near Courtright Ln, Rochester, NY 14624
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced FF door for warped door and not closing properly. The door tested good.

Near Esquire Dr, Rochester, NY 14606
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDS30IXBL2 Customer stated unit was still having same issue and would not fill. Checked for codes unit showing 2 codes 6-1 and 6-2 both for filling issue. When removing kick panel discovered that float switch assembly was disassembled. Reassembled switch and tested unit. Spoke to customer about running unit and contacting tech is issue persist. Ran diagnostic cycle. Unit completed cycle as it should. Started multiple wash cycles while in home. Unit testing good

Near Thorndyke Rd, Rochester, NY 14617
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF530PLYM6 Customer concerned about a one time leaking event on the bottom right side. Restarted machine several times attempting to recreate issue. Customer mentioned she cleaned under the float switch after the event and had no issues after. Unit is draining well and the filter inside the motor is clean. Gaskets are also in good condition. Machine is leveled. Could not recreate the leak. Unit testing good.

Near Cauwels Rd, Marion, NY 14505
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWP475EW0 Customer states water isn’t coming out the way it should. F8E1 error code stored. Replaced valves & calibrated. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10683603 VALVE

Near Zurich Rd, Lyons, NY 14489
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4800BQ1 "Customer stated that unit was failing to drain and was producing burning smell. Checked for error codes unit was displaying 2 codes f9e1 (long drain) and f7e7 (shifter fault) ran test cycle unit would not drain water out from test cycle. Removed water with vacuum. Installed new pump. Ran test cycle again. Unit completed cycle as it should. While listening to unit in spin discovered that gear case bearing was failing. Ordering gear case ; ordrng 1 W11255272 (GEAR CASE), dspstn on spec-tagged invntry: 1 WPW10276397 PUMP"

Near Whitlock Rd, Rochester, NY 14609
Dave F.

Dave F.

MICROWAVE KITCHENAID KMHS120ESS7 Scratch on the control panel . Customer would like a new one . Ordering new control panel W10891019; ordrng 1 W10891019 (panl-cntrl)

Near Southwind Way, Rochester, NY 14624
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 No show ; saved tckt

Near Portage St, Rochester, NY 14621
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GB9FHDXWS04 Found top rack out of position causing door to not close and frosting up in freezer. Removed frost and repositioned rack. Door is closing.

Near Holiday Harbour, Canandaigua, NY 14424
Evan E.

Evan E.

WASHER MAYTAG MVWC465HW2 Customer stated that unit was producing noise while in spin. Checked for error codes unit was displaying off balance load error code f0e5 cleared code and ran test cycle. Unit completed cycle as it should. Ran calibration cycle also. Spoke with customer about proper cycle selection and loading. Unit itself is functioning as it should

Near Northland Ave, Rochester, NY 14609
Dave F.

Dave F.

DISHWASHER MAYTAG MDB8951BWS Dishwasher leaking at the heater element. Tried to tightened the nuts to the heater element. Would not tighten. Dishwasher needs new heating element W10283681 .quoted customer. Due to the age they may look into buying a new dishwasher.; dspstn on spec-tagged invntry: 1 WP99003337 SEAL-DOOR

Near W Henrietta Rd, Avon, NY 14414
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found the left foot door is warped and mullion is falling off. Ordering door and mullion. ; ordrng 1 W11307224 (LEFT AS FF DOOR) and 1 WPW10311757 (rail-mulln)

Near Country Downs Cir, Fairport, NY 14450

View More