Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1319 customer reviews

Evan E.

Evan E.

WASHER WHIRLPOOL WFW87HEDC1 Replacing drain pump due to impeller inside old pump breaking causing unit not to drain. Replaced drain pump Ran diagnostic cycle Unit tested good

Near Furman Heights, Fairport, NY 14450
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Replaced suspension and gearcase for tub wobbling during spin. The washer tested good.

Near Groveland Hill Rd, Groveland, NY 14462
Gary T.

Gary T.

RANGE WHIRLPOOL WFG361LVT1 Installed insulated harness kit and grounding screw for bake burner that wouldn't light.; dspstn on spec-tagged invntry: 1 WPW10701462 HARNESS-INSULATED

Near Lanvale Park, Rochester, NY 14617
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDS30IXBL7 Customer stated unit was overflowing coming from bottom of front door. Checked for error codes Unit displaying 4 error codes 6-4 (float switch open) 10-1(dispenser electrical problem) 6-6 ( cool water incoming ) 8-2 (drain motor electrical problem) Let unit begin diagnostic cycleWhile letting unit fill with water could see water begin to drip out from underneath door. Waited until portion of cycle where dispenser was supposed to open dispenser did not open and unit was still filling with water. Fill valve triac on control board is shorted unit will need new control board. Quoted customer for repair...W11035586 (control) $187.00Labor $74.90S&H $11.11Service Call $89.95 Tax : $29.03Total : 391.00Customer does not want to proceed at this time Collecting service call fee

Near Hunter Cir, Walworth, NY 14568
Evan E.

Evan E.

RANGE WHIRLPOOL WFE320M0ES2 Replacing terminal block and control due to L2 breaking at terminal block and making contact with cabinet causing board to short out. Replaced blockReplaced control Ran bake test cycle Unit tested good

Near Wilkins St, Rochester, NY 14621
Evan E.

Evan E.

OVEN WHIRLPOOL WFG515S0EW1 Replacing temperature sensor due to unit failing to sense correct temperature. Replaced sensor. Ran test preheat up to 350. Even after calibrating unit down -30 degrees unit is still 75 degrees higher than what control is showing. Ordering control ; ordrng 1 WPW10348710 (CONTROL )

Near Jacobs Rd, Macedon, NY 14502
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ00 "Replaced broken hinges on dispenser with ice door kit, replaced leaking water valve. All tested OK"

Near Taft Ave, Rochester, NY 14609
Gary T.

Gary T.

WASHER MAYTAG MVWC465HW2 "Unit had a long fill error code, found cold water valve was mostly off, ran unit and checks okay."

Near Kiniry Dr, Rochester, NY 14609
Evan E.

Evan E.

WASHER MAYTAG A71204 Customer stating that unit is leaking water. Upon inspection discovered that unit was leaking from injector hose between valve and tub. Unit was leaking every time machine was filling. Ordering injector hose ; ordrng 1 WP206680 (INJECTOR HOSE )

Near Hallmark Rd, Rochester, NY 14625
Gary T.

Gary T.

OVEN JENN AIR JJW2830WB00 "Replaced slow running fan causing error codes, aptec warranty. Ran and tested both ovens, checking okay, erased error codes"

Near Chestnut Crescent, Rochester, NY 14624
Shaiman C.

Shaiman C.

RANGE WHIRLPOOL WFE770H0FZ2 "Replaced all door parts. After repair, the door would not shut completely. After further investigation it was discovered that the inside cavity is damaged in the top right corner preventing the door from closing completely. No serviceable parts. Called tech line, unit is not repairable. SR: 7724655490"

Near W Ridge Rd, Rochester, NY 14626
Evan E.

Evan E.

REFRIGERATOR GE PSW26SGPASS Assisting Steve

Near Little Brook Dr, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW "F8E1 Code upon arrival. Water supply was shut off. Turned on water supply, cleared error codes then ran auto diagnostic cycle. Unit completed cycle with no new error codes. Calibrated. Customer monitor."

Near Barnum St, Rochester, NY 14609
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW7800XW4 "Customer concerned with machine not completing a cycle then displaying an error code. Long drain error code. Cleared code, unit testing good.; ordrng 1 W10536347 (drain pump asm)"

Near Shore Dr, Rochester, NY 14622
David L.

David L.

DISHWASHER KITCHENAID KDTE234GPS0 "Hinges were binding preventing e door from closing. Adjusted door hinges. Door now shutting properly. Bottom rack wheel is broken ordering wheel to be shipped direct. ; ordrng 1 W10195416VSHIPDIRECT (SHIP DIRECT), dspstn on spec-tagged invntry: 1 W11259786 TRACK"

Near Avery Park Ln, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced lights due to intermittent operation. Lights still not operating. Ordering led and switchesS. ; ordrng 1 WP2149705 (switch) and 1 WP2321285 (switch) and 1 WPW10515057 (light)

Near Clardale Dr, Rochester, NY 14616
David L.

David L.

WASHER WHIRLPOOL WFW75HEFW0 Unit is getting stuck in the spin cycle. Ordering ACU per service bulletin w10913408.; eml tckt failed

Near Vintage Ln, Rochester, NY 14615
David L.

David L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Front panel was damaged. Kaypad is also damaged. Ordering keypad. ; ordrng 1 W11302464 (CONSOLE)

Near Spring Creek Cir, Rochester, NY 14612
Evan E.

Evan E.

DRYER MAYTAG MEDC465HW0 "Customer stated unit was not heating. Went to check incoming voltage discovered that L2 had burned up at terminal block causing unit not to heat. Unit needs new cord Ordering cord ; ordrng 1 PT220L (3 WIRE POWER CORD ), dspstn on spec-tagged invntry: 1 279838 ELEMENT"

Near Cady St, Rochester, NY 14611
Gary T.

Gary T.

RANGE WHIRLPOOL WFG525S0HZ1 "FL burner is not lighting consistently, ordering burner assy.; ordrng 1 W11197500 (holder-orf) and 1 W11246789 (igntr-surf) and 1 WPW10515455 (burnr-head)"

Near Cailyn Way, Brockport, NY 14420
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Auger motor has seized up due to moisture buildup ordering auger motor and sealant for mullion. ; ordrng 2 8201711 (adhesive)s and 1 WPW10317991 (motor)

Near Legends Way, Rochester, NY 14612
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Replacing control board due to unit flashing f5e3 error code even after replacing latch. Replaced control Ran diagnostic cycle Unit tested good

Near Long Pond Rd, Rochester, NY 14626
Evan E.

Evan E.

DRYER GE DCVH680GJ1MR Unit is still experiencing same issue. Issue with door has been fixed door is no longer opening during cycle. Unit is shutting off during cycle. Motor is failing causing issue. Motor is overheating causing unit not to spin. Quoted customer to replace motor WE17X23463 (motor) $ 130.00 WE16X20393 (blower wheel) $25.00 Labor $74.90 Customer has decided to replace machine and does not want to proceed with repair

Near Leicestershire Rd, Rochester, NY 14621
Evan E.

Evan E.

DRYER MAYTAG MGD4200BG0 Customer stated door is not closing properly. Upon inspection discovered that hinge inside door was failing causing door to sag therefore not shutting properly.Ordering inner door assembly ; ordrng 1 W11229601 (DOOR ASSEMBLY) and 1 WPW10208398 (HINGE CAP) and 1 WPW10208415 (HINGE BASE ) and 1 WPW10208419 (HINGE PLATE)

Near Mayers Garden, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT750SAHV0 Customer stated unit was not draining. Upon arrival unit was full of water. Vacuumed water from unit.Removed pump to inspect impeller. Ran drain cycle with pump uninstalled to observe impeller.Impeller would not spin. Replaced pump Ran diagnostic cycle Unit tested gold

Near Sandoris Cir, Rochester, NY 14622
Evan E.

Evan E.

WASHER WHIRLPOOL WTW6200VW0 Customer stated that unit was flashing SD error code every time unit was going into spin cycle. Removed basket to inspect drive shaft. Shaft was corroded causing wash basket not to move freely. Unit needs bearing and drive shaft kit. Customer does not want to proceed with repair due to age of machine.Collecting service call fee

Near Concord Dr, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL MVWX655DW1 Customer stated they were experiencing issues with dispenser drawer. Upon inspection discovered that detergent marker for drawer was falling out of place causing drawer not to open. Removed drawer Reseated detergent marker Reinstalled drawer Checked for error codesNo codes present Ran test cycle Unit tested good

Near Woodsview Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHB00 Gallon bin on door has a broken support and is unusable. Crisper shelf has also split preventing the crisper fro. Opening ordering shelf parts.; rqstng P&A on 1 W11162439 (CRISPER) and 1 W11239961 (BIN)

Near Ellinwood Dr, Rochester, NY 14622
David L.

David L.

RANGE WHIRLPOOL WFG540H0ES1 Unit is not getting a strong spark and is not igniting all the time. Ordering DSI board. Part covered per KB; ordrng 1 WPW10511278 (module-spk)

Near Webster, NY 14580
Gary T.

Gary T.

REFRIGERATOR MAYTAG MBF1952VEW1 "Defrosted ice from top of evap, customer was gone for 7 weeks, did not defrost correctly."

Near Sahara Dr, Rochester, NY 14624
Gary T.

Gary T.

DISHWASHER AMANA ADB1400AGW0 "Ran diagnostics, no error codes, advised customer to run hi temp wash and heated dry. Customer only tried 1 hr was. Advised to use normal and heated dry"

Near Riviera Dr, Rochester, NY 14624
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Unit was producing ice when I arrived, checking okay, customer to watch. Charged service call only."

Near Orland Rd, Rochester, NY 14622
Evan E.

Evan E.

DRYER MAYTAG MEDX600XW0 Installed dryer repair kit due to unit squeaking while spinning. Replaced all parts included in kit Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

Near Eastbrooke Ln, Rochester, NY 14618
David L.

David L.

WASHER WHIRLPOOL WTW4816FW2 Replaced control that was unresponsive. Unit tested good. Customer was not home for a signature.

Near Pontiac Dr, Rochester, NY 14617
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Refrigerator is running warm, customer claims freezer is running warmer than it should. Checked refrigerant pressures pressures were within range. Re-ordering controls and ordering thermistors; rqstng P&A on 1 W10789393 (cntrl-elec) and 1 W10837236 (harns-wire)"

Near Judy Ann Dr, Rochester, NY 14616
David L.

David L.

WASHER MAYTAG MVWC565FW1 Replaced latch that wasn't locking. Unit tested good. Customer was not home for a signature

Near Newcastle Rd, Rochester, NY 14610
Steve M.

Steve M.

DISHWASHER KENMORE 66513403N410 Replaced drain hose with same result. Tried the new pump no change. Put old pump back on. Ordering other drain hose. ; ordrng 1 WPW10545278 (hose-drain)

Near East Ave, Rochester, NY 14610
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Wheels have sunken into the linoleum floor making it difficult to move. This is due to small tolerance under the unit and a soft floor. Unit is sitting as designed.

Near Orchard Creek Ln, Rochester, NY 14612
Steve M.

Steve M.

WASHER WHIRLPOOL CAE2745FQ0 Found coin chute not always activating control. Ordering chute. ; ordrng 1 W11126319 (coin chute)

Near Dartmouth St, Rochester, NY 14607
Steve M.

Steve M.

WASHER MAYTAG MVWB450WQ2 Found bearing is loud. Replaced bearing and the washer tested good. Recommended customer to wait until tomorrow to wash clothe to let glue on tub seal to dry. ; used 1 W10435302 (BEARING) from stock

Near Covered Wagon Trail, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR AMANA ARB2117AB Replaced start device for compressor not starting. The refrigerator tested good.

Near Hampshire Ln, Mendon, NY 14506
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced water tube to ice maker for leaking. The refrigerator tested good.

Near Line St, Pittsford, NY 14534
Gary T.

Gary T.

DISHWASHER AMANA ADB1400AGW0 "Replaced leaking drain line, checked okay"

Near Hager Rd, Rochester, NY 14616
Gary T.

Gary T.

RANGE WHIRLPOOL KSIB900ESS2 "Customer was using nonferrous pans and induction burners would not work, customer education."

Near Moscow Rd, Hamlin, NY 14464
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "S38253The drain tube in the freezer was plugged with ice, causing ice accumulation in the defrost tray and the freezer floor.I Replaced the drain tube and removed all the ice accumulation in the freezer.The refrigerator checks good.; used 1 W10619951 (TUBE-DRAIN) from stock"

Near New London Rd, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF540PADW3 The unit was leaking out the front center of door. Raised back legs and lowered front legs to push water toward rear of dishwasher.

Near Rockingham St, Rochester, NY 14620
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced drain tube due to unit leaking on the floor. Customer to monitor.; used 1 W10619951 (TUBE-DRAIN) from stock

Near Dunbar Rd, Hilton, NY 14468
Dave F.

Dave F.

FREEZER WHIRLPOOL WRT518SZFM00 Freezer door not shutting correctly. The installers had switched the doors . The freezer door hinge was not in the correct position . Moved to right spot and tightened. Tested door tested good .

Near Fort Hill Ave, Canandaigua, NY 14424
Dave F.

Dave F.

WASHER MAYTAG MVWB835DW3 Replaced user interface for not responding correctly. Calibrated and ran in auto diagnostics. Tested unit . Tested good .

Near Swamp Rd, Canandaigua, NY 14424
Steve M.

Steve M.

50#IM 15" FS ADMIRAL NA123 Rescheduled due to late ; schdld next appmnt for 4/18 THU !

Near Chili Ave, Rochester, NY 14624
Dave F.

Dave F.

WASHER WHIRLPOOL WTW7300DW0 Replaced user interface. Calibrated unit . Ran in auto diagnostics. Tested good .Called techline SR 7724640297 . Documented findings

Near NY-14, Lyons, NY 14489
Gary T.

Gary T.

WASHER WHIRLPOOL RTW4516FW2 "Replaced lid switch that was not latching. Tested okay; dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 W11307244 (LATCH) from stock"

Near Ridge Rd W, Albion, NY 14411
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KBSD606ESS01 Replaced grill on bottom front of refrigerator.

Near Macedon Center Rd, Macedon, NY 14502
Dave F.

Dave F.

RANGE KITCHENAID KSDB900ESS2 Sticker on Burner knob looks like it was moved causing it to look wrinkled. Tried to move the sticker would not move . Sticker is cosmetic customer is going to call kitchen aid to see if they can get a new knob .

Near Macedon Center Rd, Macedon, NY 14502
Dave F.

Dave F.

DRYER MAYTAG MEDB835DW4 Dryer squeaking while running .tighten all screws on back .opened up dryer found the noise was coming from a loose screw that holds the element to the floor panel . Tested unit tested good .; dspstn on spec-tagged invntry: 1 W10837240 PULLEY-IDLER

Near Lynx Ct, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER WHIRLPOOL GU2451XTST1 Replaced bi metal due to unit not operating. Ohm out vent . Tested good . Tested unit . Tested good .

Near Wincanton Dr, Fairport, NY 14450
Steve M.

Steve M.

DRYER WHIRLPOOL WED8500DC4 Found the white fuse on the blower is open preventing use of dryer. Replaced fuse. Tested airlow with vent tester and

Near Crerand Cir, Rochester, NY 14606
Steve M.

Steve M.

DISHWASHER MAYTAG MDB4949SDZ0 Found grease plugged the drain under the sink. Removed grease and the dishwasher tested good.

Near Solmar Dr, Rochester, NY 14624
David L.

David L.

REFRIGERATOR MAYTAG MBF2258FEZ02 Installed new door. New door was also dented. Re ordering door.; ordrng 1 W1130120 (DOOR) and 1 WPW10612926 (nameplate)

Near Beach Ave, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 Sr7724629369Fresh food evaporator is frozen on the right side. Ordering cover and harness per tech line. Switch to 8 hour defrost mode. ; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (EVAP COVER)

Near Canal Woods, Rochester, NY 14626
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29BBMS03 Water dispenser paddle is sticking. Ordering paddle switch. ; ordrng 1 WPW10346924 (pad)

Near Belvista Dr, Rochester, NY 14625
David L.

David L.

WASHER MAYTAG MVWC565FW1 Unit will not lock ordering latch. ; ordrng 1 W11307244 (LATCH)

Near Newcastle Rd, Rochester, NY 14610
Gary T.

Gary T.

REFRIGERATOR KENMORE 106.742344 "Icemaker is not cycling, ordering icemaker.; ordrng 1 4211173 (sub 4317943)"

Near Jackie Cir W, Rochester, NY 14612
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ00 "Watervalve is leaking and unit needs an ice door kit, ordering parts.; ordrng 1 8201756 (ice dor kt) and 1 W10408179 (water vavle asm)"

Near Taft Ave, Rochester, NY 14609
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4815EW1 Had customer start laundry unit went through entire cycle and did not fail. Advise customer to move basement sump drain off of same circuit this may be causing issues with power surges.

Near Taylor Rd, Holley, NY 14470
Gary T.

Gary T.

WASHER MAYTAG MVWB835DC3 "Replaced control, ui is not accepting commands, ordering ui.; ordrng 1 W11120178 (console)"

Near Johnson Rd, Rochester, NY 14616
Evan E.

Evan E.

RANGE FRIGIDAIRE FFGF3011LWJ Complaint is that unit was completely dead. Tested all of units functions Tested all 4 burners. Burners are lighting as they should. Tested bake cycle and broil cycle. Both are lighting and functioning as they should. Could not find issue with stove while in home. Unit testing good

Near Cunningham St, Rochester, NY 14608
Gary T.

Gary T.

WASHER MAYTAG MVWC416FW1 Agitator broke ordering wash plate agitator and bolts.; rqstng P&A on 1 W10772621 (screw) and 1 W10836692 (agitator) and 1 W10846191 (washplate)

Near Flynn Rd, Rochester, NY 14612
Evan E.

Evan E.

DRYER MAYTAG MDE308DAYW Customer stating unit is producing whining noise while drum is spinning. Upon inspection discovered that idler pulley was sticking possibly causing noise. Replaced pulley but could still hear noise. Uninstalled drum and ran unit empty. Noise is coming from motor. Quoted customer to replace motor also. WP2200376 motor $ 130.00Customer does not want to proceed at this time due to cost of motor Collecting service call fee and labor for pulley installation. ; used 1 WP37001287 (IDLER PULLEY &SHAFT ) from stock

Near Heberton Rd, Rochester, NY 14622
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Compressor hesitates to turn on and does not run at expected amps. Replacing compressor and filter dryer.; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer)

Near Marketplace Dr, Rochester, NY 14623
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stating items are coming out wet and unit is not cleaning as well as it should. Ran diagnostic cycle. Unit was displaying f7e1 error code (no heat ) Ran diagnostic cycleHeater is functioning as it should after cycle. Spoke with customer about running hot water at sink due water temp possibly shutting heater off. Also discovered customer was not using rinse aid. Recommending use of rinse aid and hi temp wash cycle.Unit testing good otherwise ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

Near Harvington Dr, Rochester, NY 14617
David L.

David L.

MICROWAVE WHIRLPOOL WMH78019HZ "Replaced interlocks and fuse due to door sensing error. Unit tested good. ; used 1 W11244490 (INTERLOCK), and 1 WPM0805102 (FUSE, CERAMIC) from stock"

Near Woodsong Ln, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL ET8WTKXKQ10 Defrost drain was clogged causing a water leak in the ff. Cleaned drain line.

Near Ontario St, Rochester, NY 14605
David L.

David L.

MICROWAVE WHIRLPOOL WMH32519CS1 Installed build for customer; dspstn on spec-tagged invntry: 2 8206232A BULB

Near Maryview Dr, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2569VEM4 Found high voltage board not sending power to rest of refrigerator. Ordering main control. ; ordrng 1 WPW10312695 (electronic control)

Near W Lake Rd, Geneseo, NY 14454
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Replaced ice maker due to lost position error. Labor and SC are atec warranty.

Near Millford Crossing, Penfield, NY 14526
David L.

David L.

DRYER MAYTAG MGD5500FC0 Poor adjustment of the feet were causing a loud vibration near the blower. Noise went away after adjustment.

Near Guinevere Dr, Rochester, NY 14626
Steve M.

Steve M.

RANGE WHIRLPOOL WEG750H0HZ Replaced cooling fan due to error codes and faulty part. Unit testing good.

Near Monroe St, Honeoye Falls, NY 14472
Steve M.

Steve M.

OVEN WHIRLPOOL WFE510S0HB1 "Disconnected wire caused bake igniter to malfunction. Secured connection, unit testing good."

Near Ward Hill Rd, Henrietta, NY 14467
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW Unit would not spin. Replaced hub. Unit testing good. ; used 1 W10528947 (HUB) from stock

Near Caboose Cir, North Chili, NY 14514
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT318FZDM00 "Evap fan is not running, picked up evap fan and repair. Tests okay.; pckd up 1 WP2315539 (motor-evap)"

Near Howard Rd, Rochester, NY 14624
Gary T.

Gary T.

WASHER WHIRLPOOL WTW5600XW3 Tightened bolt on the drive pully that had come loose. Tested and calibrated.

Near John Jay Dr, Rochester, NY 14617
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Repaired finding fresh food door that was not closing properly.

Near Edgemere Dr, Rochester, NY 14612
Evan E.

Evan E.

WASHER MAYTAG MVWC500VW1 Customer is stating unit is still not spinning out correctly items are still coming out wet. Ran unit on spin. Discovered that clutch is failing. Ordering clutch ; ordrng 1 WP8299642 (CLUTCH)

Near Deneering Rd, Marion, NY 14505
Evan E.

Evan E.

WASHER WHIRLPOOL WFW87HEDC1 Unit was flashing f9e1 error code unit would not drain. Pump is failing. Vaccumed water from unit. Did not have correct pump to install ordering correct pump returning 4/18; ordrng 1 WPW10605427 (DRAIN PUMP)

Near Furman Heights, Fairport, NY 14450
Steve M.

Steve M.

WASHER WHIRLPOOL MVWC565FW1 Ran diagnositcs and unit checks good. Found the waster had been shut off to the washer after some plumbing work had been done. Turned water on and the washer tested good.

Near Atlantic Ave, Rochester, NY 14609
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL GI5SVAXVL00 "Possible ui failure, board is not available. He control board is. Going to try he control board. Charging service call only.; ordrng 1 WPW10310240 (cntrl-elec)"

Near E Park St, Albion, NY 14411
Dave F.

Dave F.

WASHER WHIRLPOOL WTW6600SW2 Washer has F68 error code pressure sensor out of range Washer gives customer F1 error code . Washer needs new control WPW10189966 ordering control; ordrng 1 WPW10189966 (cntrl-elec)

Near Pine Tree Dr, Victor, NY 14564
Steve M.

Steve M.

WASHER WHIRLPOOL WFW9200SQ00 Removed debris that was causing pump to drain slow and leave water in tub. Unit testing good.

Near Clover St, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KDFE104DSS1 Replaced drain pump for not draining. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 WPW10348269 DRAIN PUMP

Near Sycamore Ridge, Honeoye Falls, NY 14472
Steve M.

Steve M.

WASHER WHIRLPOOL WTW5000DW2 Replaced control and water valve for persistent long fill error codes. filled and agitated The washer filled to proper level and started agitating.

Near W Main Rd, Lima, NY 14485
Gary T.

Gary T.

WASHER WHIRLPOOL WTW5000DW2 "Replaced control that was dead, ran calibration. Tests okay."

Near State St, Holley, NY 14470
Dave F.

Dave F.

REFRIGERATOR JENN AIR JFC2290REY00 Damper was making a lot of noise . Replaced damper . Customer changed water tap for slow water . Tested unit tested good .

Near Wyffels Rd, Canandaigua, NY 14424
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4816FW2 Washer not turning on . Washer was leaking . Customer found leak . Control led light wasn't on . Unplugged and reseated wires on the control .Plugged unit back in . Turned on and calibrated washer and ran auto diagnostics . Washer tested good .

Near Greenhurst St, Geneva, NY 14456
Dave F.

Dave F.

WASHER WHIRLPOOL WFC7500VW2 Drain pump not turning on called techline SR 7724634300 . Ohm pump from wire harness was open . Replaced pump . Checked the wire harness tested good . Ran washer in test mode . Tested good .

Near Holiday Harbour, Canandaigua, NY 14424
Steve M.

Steve M.

OVEN WHIRLPOOL WFG530S0ES0 Replaced main control and spark module for gas lighting and immediately turning off the range tested good.

Near Union Corners Rd, Mount Morris, NY 14510
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced right side door due to scratch.

Near Fireweed Trail, Hilton, NY 14468
Dave F.

Dave F.

REFRIGERATOR GE GSCF3PGXCFWW Replaced left hand ice bin rail . Tested unit tested good .

Near Pine Tree Dr, Victor, NY 14564
David L.

David L.

WASHER MAYTAG MVWB765FW0 Replaced control and valve due to unit not completing cycles. Calibrated and tested.

Near Dunbar Rd, Hilton, NY 14468
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated upper rack was falling down due to adjuster wheels falling off causing rack to fall. Replaced adjusters Unit tested good

Near Clear Pond Ln, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WFW92HEFW0 Customer stated unit was flashing f9e1 error code (long/no drain) attempted to run drain and spin unit would not drain. Checked pump for incoming voltage pump was receiving 120v. Pump itself is failing. Vacuumed out water. Replaced pump Ran diagnostic cycle Unit now draining as it should Unit tested good

Near Pontiac St, Webster, NY 14580
Evan E.

Evan E.

WASHER FRIGIDAIRE FAFS4073NW0 Customer stated unit was filling with water on its own. Ran diagnostic cycle. Unit displaying E11 error code for water inlet failure. Cleared code. Ran test cycle orbeseved unit filling and draining several times. Solenoid for hot and cold valve are actuating as they should. Neither valve is staying open. Can not replicate issue at this time. Just collecting service call fee customer to monitor and report back if issue is to arise again.

Near Eddy Ridge Rd, Marion, NY 14505
Gary T.

Gary T.

WASHER MAYTAG WTW7500GC0 Replaced control and console that were Giving a communications error. Calibrated and tests okay.

Near S Main St, Albion, NY 14411
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4815EW1 "Ran diagnostics, lid sw error but lid switch is working every time. Long drain error, drain pump is not failing.. sink is not overfilling or causing a siphoning problem .. Ran all manual tests, all functions working no failure. Cannot get unit to fail. Advised customer not to use a lot of detergent, possible suds error causing long drain."

Near Taylor Rd, Holley, NY 14470
Gary T.

Gary T.

DISHWASHER KITCHENAID KDTE404DSP0 Replaced torn door gasket that was leaking. Tested okay.; used 1 W10300924V (GASKET) from stock

Near Gillett Rd, Rochester, NY 14624
Evan E.

Evan E.

DRYER GE DCVH680GJ1MR Customer is still experiencing same issue with unit. Door is opening during cycle causing unit to stop. When restarting cycle unit will turn on but not spin drum. Swapped door to other side of unit. Switching door due to old door continually popping open during cycle. Ran unit once door was swapped for 1/2 hour unit never popped door open and completed cycle as it should. Customer to monitor and report back if issue persists. ATEC WARRANTY due to same issue from previous visit

Near Leicestershire Rd, Rochester, NY 14621
Dave F.

Dave F.

WASHER MAYTAG MHW3505FW1 Spring had fallen off the the bellow causing the bellow to be loose and leak . Replaced spring and tested unit tested good no leaks .

Near Rider Ln, Palmyra, NY 14522
Dave F.

Dave F.

MICROWAVE KITCHENAID KMHC319ESS4 Microwave not getting as hot as it should . Checked for error codes no codes. Did a factory reset on unit . Microwave is working as it should .

Near Fernboro Rd, Rochester, NY 14618
Dave F.

Dave F.

OVEN KITCHENAID KOSE507EBL00 Replaced thermostat on rear of oven due to not heating . Tested unit . Tested good ; dspstn on spec-tagged invntry: 1 WP4449751 THRMST-FIX

Near Westfield Commons, Rochester, NY 14625
Dave F.

Dave F.

WASHER MAYTAG MVWB835DW1 Replaced control on unit . The user interface that was sent was the wrong one . Correct part number on box wrong part . Used part from another job W11115285 that has the same user interface. Calibrated unit and ran auto diagnostics. Tested good .; used 1 W11115285 (PANEL-CNTL) from stock

Near Stanford Way, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER WHIRLPOOL GU1200XTLS2 Dishwasher drains but is leaking . Needs new motor sump . Quoted customer will look into buying a new unit .

Near Charmwood Rd, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR GE PS123MGTABV Refrigerator temperature in fresh food is 43 and freezer is 10 . Refrigerator needs sealed system work . Charged service call .

Near Knickerbocker Rd, Pittsford, NY 14534
Evan E.

Evan E.

WASHER MAYTAG MVWX700XL0 Customer stating that unit is not cleaning clothes properly. Checked for error codes unit displaying off balance Load error code. (F0E5 ) Ran calibration cycleRan diagnostic cycleDuring spin potion of cycle discovered basket was wobbling during spin. Tightened drive hub Unit test good Customer is claiming they have coverage through aig contract # 311491292 customer is contacting warranty company to confirm coverage. This is why tech is marking as incomplete. Payment of $ 89.95 plustax will need to be collected if unit is out of warranty ; O-emld tckt

Near Meadow Cir, Rochester, NY 14609
Evan E.

Evan E.

WASHER WHIRLPOOL MVWX655DW1 Customer stated unit was not running correctly items were coming out wet. Upon inspection discovered that unit was displaying f7 e1 basket speed fault. Drive hub teeth are stripped causing issue. Replaced drive hub Ran calibration cycle Ran diagnostic cycle Unit tested good ; used 1 W10528947 (HUB) from stock

Near Webster Rd, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Washer not turning on . Plugged everything from control but power. Control turned on and was able to get into diagnostics found error code F2E3 switch mismatch . Plugged everything back in control wouldn't turn on . Unplugged wire harness for switches on the right . Control turned on . Ordering new switches for the right side W11197418 and wire harness W11211519. Washer would not calibrate the control would just shut off . Bring control as well W11116592 ordering left switches as well W10858095 . W10584422 and harness W10786100; rqstng P&A on 1 W10584422 (switch-cyc) and 1 W10786100 (harns-wire) and 1 W10858095 (switch-cyc) and 2 W11197418 (switch-cyc)s and 1 W11211519 (harns-wire)

Near Coe Rd, Livonia, NY 14487
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced UI due to Igniting issue. New control working properly.

Near Colonnade Terrace, Hilton, NY 14468
David L.

David L.

REFRIGERATOR GE GSCS3PGXCFSS Installed tube heater kit. Atec warranty. Customer to monitor for wafted.

Near Brick Landing, Rochester, NY 14626
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC465HW2 Customer concerned that water is leaking from the machine. Discovered the cold water inlet hose was not tight. Tightened hose. Unit testing good.

Near Ingram Dr, Rochester, NY 14624
Gary T.

Gary T.

WASHER WHIRLPOOL WTW5000DW1 Replaced the a control that was constantly clicking. Calibrated and tested okay.

Near Gillett Rd, Rochester, NY 14624
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 I eplaced dented freezer door and scratched fresh food handles.

Near Emery Run, Rochester, NY 14612
Evan E.

Evan E.

OVEN WHIRLPOOL WFG515S0EW1 Customer is stating that items are coming out overcooked. Ran preheat up to 350. Took reading with digital thermometer. Unit is 20-30 degrees higher than temp being displayed on control. Calibrated unit done -20 degrees. Sensor is failing to sense temperature correctly still after calibration. Ordering temp sensor ; ordrng 1 W10833885 (TEMP SENSOR)

Near Jacobs Rd, Macedon, NY 14502
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SMYB02 "Unit was checking okay, customer accidentally had some frozen foods holding the door open, unit was not cold enough to make ice, charged service call only."

Near N Clinton Ave, Rochester, NY 14621
David L.

David L.

WASHER WHIRLPOOL WTW8500BW0 Rescheduled to return with log valve. ; ordrng 1 W10853723 (valve)

Near Groundsel Dr, Hilton, NY 14468
Gary T.

Gary T.

DISHWASHER AMANA ADB1400AGW1 Repaired open connection at the watervalve causing no water to go into the dishwasher. Checked okay..; dspstn on spec-tagged invntry: 1 W10872255 VALVE

Near Haviland Park, Rochester, NY 14616
Gary T.

Gary T.

OVEN WHIRLPOOL WOD51ES4ES01 Replaced noisey upper blower to reducing chirping noise. Checked okay.

Near English Rd, Rochester, NY 14616
David L.

David L.

REFRIGERATOR MAYTAG MFI2568AEB Replaced controls due to unit not responding to commands. Unit tested good.

Near Harwood Cir, Rochester, NY 14625
David L.

David L.

REFRIGERATOR GE GFSS2HCYCSS Replaced defrost thermostat and repaired loose wire to heater. Did not have to replace the heater. Customer to monitor

Near Jackson Heights Dr, Webster, NY 14580
Gary T.

Gary T.

RANGE WHIRLPOOL WFG361LVT1 Unit needs high voltage wire and ground mod. Ordering the part.; ordrng 1 WPW10701462 (harns-wire)

Near Lanvale Park, Rochester, NY 14617
Steve M.

Steve M.

RANGE WHIRLPOOL WFG320M0BS3 "Found the bottom drawer handle was not screwed in place added screws and handle checked good. The light bulb was broken inside socket. Removed socket and replaced bulb. Leveled the legs as a courtesy due to back legs all the way down and food sliding to back of pan. ; used 1 8009 (BULB-4OW), and 1 8009 (BULB-4OW DEFECTIVE) from stock"

Near Barefoot Ln, Caledonia, NY 14423
Gary T.

Gary T.

DISHWASHER AMANA ADB1400AGW0 "Drain hose cracked, ordering drain hose.; ordrng 1 8269144A (drain hose)"

Near Hager Rd, Rochester, NY 14616
David L.

David L.

RANGE WHIRLPOOL WFE550S0HZ1 Replaced control due to inconsistent temperatures. Customer to monitor.

Near Guygrace Ln, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MVWB835DW3 Parts that came in were not correct order correct parts W11112656 and bring control with next visit W11170706; ordrng 1 W11112656 (console)

Near Swamp Rd, Canandaigua, NY 14424
David L.

David L.

RANGE WHIRLPOOL KSGB900ESS0 Bake connector and warming drawer connectors were switched on the board preventing the unit from operating properly. Switched the back to the proper location. Unit tested good

Near Cherry Rd, Rochester, NY 14612
David L.

David L.

DRYER ROPER REX5634KQ1 Tested dryer for not spinning. Could not find anything wrong with he dryer. Inspected belt and motor. Unit operating normally.

Near Oakwood Rd, Rochester, NY 14616
Evan E.

Evan E.

RANGE KITCHENAID KSGB900ESS2 Replacing outer door glass due to rim of glass having dent in trim piece.Replaced door glass Unit tested good

Near Dunwoody Crossing, Webster, NY 14580
Gary T.

Gary T.

RANGE WHIRLPOOL KFGD500ESS04 "Repaired open connection at the safety valve, tested okay."

Near County Line Rd, Hamlin, NY 14464
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Found gear oil at bottom of transmission. The basket is wobbling during spin making the washer walk. Ordering gear case and suspension. ; rqstng P&A on 1 W11035751 (gearcase) and 1 W11130362 (SUSPENSION )

Near Groveland Hill Rd, Groveland, NY 14462
Steve M.

Steve M.

WASHER MAYTAG MVWB725BW0 Sr#7724622627 tested washer in manual diagnostics. Everything passed. The washer is working as expected. Called tech line and the we tested in auto diagnostics and the washer passed all tests. Talked to customer and they were washing fleece blankets. Possibly out of balance loads.

Near Woodbine Ave, Rochester, NY 14619
Steve M.

Steve M.

REFRIGERATOR AMANA ARB2117AB Compressor was not starting. Cleaned plugged coils and put a tester start device on unit. The unit started cooling. Ordering start device. ; ordrng 1 WP12555902 (overload)

Near Hampshire Ln, Mendon, NY 14506
Steve M.

Steve M.

DISHWASHER KENMORE 66513403N410 Ordering drain hose for very plugged hose. Ordering pump just in case its needed. ; ordrng 1 8269144A (drain hose) and 1 WPW10348269 (drain pump)

Near East Ave, Rochester, NY 14610
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW8040DW4 "Before completing a full diagnosis, it was discovered that the unit was not covered under warranty. Customer declined repair. Service fee waived."

Near Hixson St, Rochester, NY 14605
David L.

David L.

WASHER WHIRLPOOL WTW4816FW2 Unit is not responding due to a faulty control. Ordering control; ordrng 1 W11170319

Near Pontiac Dr, Rochester, NY 14617
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7600XW0 Found the washer needs a bearing and possibly a shifter. Tested and bearing is loud. The agitator disengaged while spin was cancelling. The customer is going to replace.

Near Red Rock Rd, Rochester, NY 14626
Dave F.

Dave F.

DRYER WHIRLPOOL WED4815EW1 "Dryer squeaking. Checked dryer everything looks good . Unit is new . Checked rollers, pulley and belt. All good . Tested unit on high temperature. Ran for a bit . No noises . Tested good ."

Near Middle Cheshire Rd, Canandaigua, NY 14424
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4815EW1 "Ran diagnostics, lid sw error but lid switch is working every time. Long drain error, drain pump is not failing.. sink is not overfilling or causing a siphoning problem .. Ran all manual tests, all functions working no failure. Cannot get unit to fail. Advised customer not to use a lot of detergent, possible suds error causing long drain."

Near Taylor Rd, Holley, NY 14470
David L.

David L.

REFRIGERATOR GE GSCS3PGXCFSS Installed tube heater kit. Atec warranty. Customer to monitor for wafted.

Near Brick Landing, Rochester, NY 14626
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW2 "Lid lock will not engage. Replaced lid lock, issue still present. Replacing control board. ; ordrng 1 W11116590 (cntrl-elec)"

Near Long Pond Rd, Rochester, NY 14626
Evan E.

Evan E.

OVEN WHIRLPOOL WOS97EC0HZ01 Customer stating user interface is shutting off randomly. Upon arrival interface was not showing anything on display. Display itself was very blurry. Had customer shut off breaker. After Turning breaker back on was able to see display but image was very granulated. User interface is failing.Ordering UI ; schdld next appmnt for 4/18 THU 2-5

Near Fairport, NY 14450
Evan E.

Evan E.

DRYER MAYTAG MEDX600XW0 Customer stating unit is screeching while running. Customer had unit disassembled upon arrival. Discovered idler pulley and rollers are sticking causing noise. Ordering dryer repair kit. ; ordrng 1 4392067 (ROLLER KIT)

Near Eastbrooke Ln, Rochester, NY 14618
Steve M.

Steve M.

OVEN JENN AIR JDS1450DP0 On arrival found no error codes. Tested fan. The fan was running abot 2000 rpms. Customer complained that at about 100 degrees the range would error out and shut off. Replaced cooling fan for f8e0 fan error preventing bake. Heated oven to 350 and the range tested good.

Near Woodruff Glen, Rochester, NY 14624
Steve M.

Steve M.

DRYER ESTATE TEDS840PQ0 "Replaced white fuse for no heat. Cleaned internal vent. The dryer tested good. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT , used 1 WP3392519 (FUSE-THERMAL) from stock"

Near Woodstock Rd, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 7 degrees in freezer. Found coils plugged with hair from dogs. Customer is going to monitor temps over next two days.

Near Judy Ann Dr, Rochester, NY 14616
Steve M.

Steve M.

OVEN WHIRLPOOL WEG745H0FS0 Replaced igniter for not always lighting. The harness connection broke during repair. Replaced wiring harness. Heated oven and it tested good. ; used 1 WPW10701462 (HARNESS-INSULATED) from stock

Near Meadow Ridge Ln, Webster, NY 14580
Steve M.

Steve M.

FREEZER MAYTAG MQF1656TEW02 Replaced evaporator fan motor for getting power but not running. Thr freezer tested good.

Near Sonyea Rd, Mount Morris, NY 14510
David L.

David L.

REFRIGERATOR MAYTAG MBF2258FEZ02 Fresh food door has scratches and is missing handle plugs. Returning with door and ordering badge and plugs. Ice maker not functioning because the water line was never installed. ; ordrng 2 WP12246610 (plug-hndle)s and 1 WPW10371194 (bin-cntlvr) and 1 WPW10612926 (nameplate)

Near Beach Ave, Rochester, NY 14612
Steve M.

Steve M.

WASHER MAYTAG MHWE550WW01 Customer complaining of water on the floor after use on left side. Customer stated it was coming from door. Quoted for bellow. ; rqstng P&A on 1 WP8182119 (bellow)

Near Eleni Ct, Avon, NY 14414
Shaiman C.

Shaiman C.

WASHER MAYTAG NOT AVAILABLE Unit was full of water and clothes upon arrival. Machine would not drain. Recovered about 25-30 gallons of water then attempted to clean drain pump. Obstruction in drain pump caused motor to burn out. Can not replace parts due to missing model and serial tags. Unrepairable.

Near Coleridge Rd, Rochester, NY 14609
Shaiman C.

Shaiman C.

WASHER AMANA NFW7300WW02 Inlet hose got disconnected. Reconnected hose. Unit testing good.

Near Crossfield Rd, Rochester, NY 14609
Steve M.

Steve M.

WASHER MAYTAG MHW5630HW0 Found ui not responding to touch causing unit to not start. Ordering ui; ordrng 1 W11316623 (USER INTERFACE)

Near De Paul Dr, East Rochester, NY 14445
David L.

David L.

DISHWASHER MAYTAG MDB8959SFE4 Replaced control and keypad due to UI error. Customer to monitor.

Near Sachem Way, Rochester, NY 14617
David L.

David L.

REFRIGERATOR GE GFSL6KEXBLS Checked defrost drain for icing. Drain was clear. There were a few drops of water under the crisper. These were unrelated. Unit tested good.

Near Lucena Dr, Rochester, NY 14606
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Ice maker displaying lost position code in diagnostics since repair. Was able to fill the mold. Ordering ice maker after customer approves repair ; rqstng P&A on 1 WPW10764668 (ice maker)

Near Millford Crossing, Penfield, NY 14526
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Replaced control that was not sending unit into defrost.Advised customer to make sure food products are not pushed up against the back wall in the fridge compartment. This will cause cooling issues in the fridge section due to airflow restrictions.

Near Judy Ann Dr, Rochester, NY 14616
David L.

David L.

RANGE WHIRLPOOL WEG745H0FS Unit was red tagged due to a leak at the manifold. Ordering and replacing the surface burner manifold; ordrng 1 W10885072 (manifold)

Near Highland Pkwy, Rochester, NY 14620
Steve M.

Steve M.

COOKTOP JENN AIR JGS9900BDS16 Replace back burner assemblies for not lighting. Added screws to fasten all burners. Customer bought knobs.

Near Kurt Rd, Pittsford, NY 14534
Steve M.

Steve M.

COOKTOP KITCHENAID KECC604BS00 Found cooktop is good. Tested front right dual burner. Shut breaker off fully and reset. The cooktop worked as expected.

Near Shelter Creek Ln, Fairport, NY 14450
Steve M.

Steve M.

RANGE FRIGIDAIRE LGEF3033KBB Customer complaining of over heating. Tested oven. The heat stayed above target temp about twenty degrees. Calibrated oven down 20. Customer is going to monitor.

Near Laurelton Rd, Rochester, NY 14609
Steve M.

Steve M.

VAN FORD TRANSIT CONNECT Oil change air filter changed

Near Jefferson Rd, Rochester, NY 14623
Dave F.

Dave F.

OVEN KITCHENAID KOSE507EBL00 Oven not heating . Found the thermostat in the rear is not operating. Ordering new thermostat WP4449751; ordrng 1 WP4449751 (thrmst-fix)

Near Westfield Commons, Rochester, NY 14625
Evan E.

Evan E.

DRYER MAYTAG MEDB766FW0 Replacing motor due to old motor producing buzzing sound while unit was running. Replaced motor Ran test cycle Unit tested good

Near Lauren Ct, Webster, NY 14580
Evan E.

Evan E.

RANGE FRIGIDAIRE FGGF3054KFH Customer stated that unit was not getting up to temp. Removed lower rack to observe ignitor. Ran test preheat up to 350 Unit preheated up to 350 as it should. Opened door to let heat out of cavity. Closed door ignitor began to glow again and lit burner. Once unit hit 350 again flame would go out. Watched unit do this several timesTook temp readings while observing oven cycle unit is maintaining correct temperature.Cannot find issue with unit at this time. If issue persists order oven temp sensor (316490003)Customer to monitor and report back if issue persists

Near Roder Pkwy, Ontario, NY 14519
Evan E.

Evan E.

RANGE FRIGIDAIRE FGEF3055MFF Customer stated unit would not run a bake or broil cycle. Tested bake and broil elements for continuity all elements tested good (closed) checked voltage unit is receiving 240v. Control board is causing issue really on control board is failing. Control board will need to be replaced quoted customer for repair...(5304495521)Control Board $240.00(316419828) Overlay $16.00Labor $34.95 Service call fee $89.95 Customer has paid service call fee. Customer would like to discuss repair with husband and will contact office if they would like to proceed

Near Garson Ave, Rochester, NY 14609
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Replaced right hand door due to having a dent . Tested door tested good . No damage

Near Langpap Rd, Honeoye Falls, NY 14472
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 Freezer drain was plugged . Ice freezing in the bottom . Cleaned debris out of drain tube and defrosted the ice build up . Drain is now clear and will work properly.

Near Oakdale Dr, Webster, NY 14580
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced sump pump. Due to no operation. Tested unit in auto diagnostics. Tested good .

Near Wood Hill Rd, Pittsford, NY 14534
Dave F.

Dave F.

DISHWASHER KITCHENAID KUDS30FXSS8 Chopper blade is worn out . Replaced chopper blade W10083957V .Tested unit in auto diagnostics. Tested good.; used 1 W10083957V (CHOPPER 4 BLADE) from stock

Near Green Valley Rd, Pittsford, NY 14534
Gary T.

Gary T.

WASHER MAYTAG MVWB765FW1 "Unit had communication errors between user interface and main control, replaced main control ordering user interface.; rqstng P&A on 1 W11135391 (console)"

Near Markie Dr W, Rochester, NY 14606
Evan E.

Evan E.

DISHWASHER KITCHENAID KDPE234GPS0 Customer stated dishes were coming out wet at end of cycle. Checked for error codes. Unit was flashing f7e1 error code (no heat). Ran diagnostic cycle. During cycle discovered that water entering machine was cold causing thermostat to turn heater off. Spoke with customer about running hot water at sink briefly before starting unit to ensure hot water is entering unit. Also discovered customer was not using rinse aid. Recommended using rinse aid for better drying results also. Unit tested gold

Near High Vista Trail, Webster, NY 14580
Gary T.

Gary T.

RANGE WHIRLPOOL KSGB900ESS0 Replaced fan and control that were causing a slow fan error code. Replaced holder that the electrode was loose on front left.

Near Cherry Rd, Rochester, NY 14612
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 Remove jammed ice cube from icemaker not allowing icemaker to cycle.

Near Audabon Terrace, Rochester, NY 14624
Gary T.

Gary T.

COOKTOP WHIRLPOOL WFG525S0HV Replaced spark module that was sending a weak spark to the bake igniter. Tested OK.

Near Chestnut Ridge Rd, Rochester, NY 14624
Gary T.

Gary T.

DRYER WHIRLPOOL LG7681XSW3 "Replaced broken belt, checks okay; used 1 341241 (BELT) from stock"

Near W Forest Dr, Rochester, NY 14624
Evan E.

Evan E.

RANGE WHIRLPOOL WEG750H0HZ0 Customer stated unit was not getting up to temp. Ran test preheat to 340 with digital thermometer in oven unit. Unit is off by 15 degrees according to thermometer. Calibrated unit up 15 degrees. Customer also stating door is not shutting properly does not seal at top correctly. Customer is going to monitor oven temp after calibration and report back to tech at next visit. Ordering door hinges ; ordrng 2 W11162113 (HINGE)s

Near Foxbourne Rd, Penfield, NY 14526
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SMHB00 Replaced watervalve that was leaking through and causing the water chute to freeze up. Cycle icemaker and unit filled okay.

Near Washington St, Churchville, NY 14428
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Unassembled and reassembled the center vertical shelf seems to be to long. Took measurements. Center to center on bottom shelf screws to top shelf screws is 9 1/5 inches. The the vertical shelf is just shy of 9 3/4. Shelf is not on diagram. Called tech line twice and they do not have dimensions. Office is going to investigate ; ordrng 1 VERTICALSHELFASKJMFORHELP

Near Caitlin Trail, West Henrietta, NY 14586
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4815EW1 "Ran diagnostics, unit is testing okay, ran calibration advised customer to watch.; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR and 1 WPW10661045 PUMP"

Near Taylor Rd, Holley, NY 14470
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found water tube to ice maker leaking. Ordering water tube. ; ordrng 1 67006317 (tube-water)

Near Line St, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC465HW2 "Replaced control, calibration and auto tested. Unit testing good."

Near Kiniry Dr, Rochester, NY 14609
Dave F.

Dave F.

OVEN JENN AIR JJW9827DDP Replaced hinges on lower oven for not closing the door all the way. Tested door . Tested good.

Near Misty Hill Dr, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR AMANA ASD2522WRS03 Bail arm extension has fallen off allowing ice to build up and drop on the fan through the air vent on the back wall. Removed cubes from fan housing and all other residual ice. Customer to monitor. Atec warranty.

Near Benton St, Rochester, NY 14620
David L.

David L.

REFRIGERATOR AMANA ASD2275BRW00 Replaced icemaker due to a bad thermostat.

Near Dewey Ave, Rochester, NY 14616
Steve M.

Steve M.

WASHER MAYTAG MVWX700XW1 Found no cold water coming to washer. Cleaned debris from the water valve screen. The washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10276397 PUMP

Near Stone Hill Rd, Lima, NY 14485
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW Replaced suspension unit testing good

Near W Ridge Rd, Rochester, NY 14626
David L.

David L.

REFRIGERATOR KENMORE 10656534400 Unit is not defrosting due to a failed control. Defrost complements testing good. Control 8201661 is discontinued. Customer is going to replace.

Near Miramar Rd, Rochester, NY 14624
Steve M.

Steve M.

DRYER AMANA NGD4655EW2 Found the vent was plugged with lint. Removed vent and removed lint. Found a screen that was collecting lint causing long dry times. The exterior vent flap is broken. Informed customer to have it replaced to keep birds out of vent.

Near Lake St, Perry, NY 14530
Evan E.

Evan E.

RANGE MAYTAG MER8800FZ0 Customer is stating that unit is kicking breaker each time they run bake cycle and one of the upper burners. Ran test preheat with with oven to 325 and 2 upper burners on. Unit kicked breaker. Reset breaker ran test preheat again with amp clamp attached to L1 to monitor amperage draw. Unit is drawing 38 amps on a 50 amp breaker and kicking breaker. Breaker needs to be replaced. Oven itself is functioning as it should

Near Terrace Hill Dr, Penfield, NY 14526
Evan E.

Evan E.

RANGE AMANA AGR6603SFW2 Customer stated that right front burner was not lighting. Upon inspection right front burner ignitor was sparking but never lighting. Ignitor is failing to light. Replaced burner head. Ran test preheat Unit now lighting as it should Unit tested good

Near Ellinwood Dr, Rochester, NY 14622
Evan E.

Evan E.

DRYER WHIRLPOOL LER5636PQ0 Customer stated unit was not powering on. Suspecting that thermal fuse is open. Tested thermal fuse. Fuse tested open. Replaced fuse Ran test cycle Unit tested goodTech is recommending cleaning of vent. Spoke with customer about possible cause for fuse blowing.Dryer Vent Wizard Scott Koepke(585)441-7227(cell) (866)498-7233(office) ; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Belmeade Rd, Rochester, NY 14617
Evan E.

Evan E.

OVEN WHIRLPOOL WFE320M0ES2 Replacing control board due to unit Shutting off randomly during bake cycle. Customer stated while baking cakes unit would shut off after having unit on 350 for 1 hour. Replaced control board Ran test preheat up to 350 Unit functioning as it should Unit tested good

Near Whalen Rd, Penfield, NY 14526
Evan E.

Evan E.

WASHER MAYTAG MVWC416FW1 Customer stated unit was not spinning out items are coming out wet. Checked for error codes. Unit displaying f3e1 (pressure system fault) inspected pressure hose. While inspecting pressure hose discovered that hose had small pinhole causing pressure sensor not to read correctly Was able to trim hose and reinstall on control. Ran test cycle unit completed cycle as it should Ran rinse & spin to ensure unit was functioning properly. Unit tested good

Near Old Ridge Rd, Williamson, NY 14589

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