Service History 34 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Chittenango, NY 13037

Chuck G

Job Details: 02/20/2024

"Customer stated that unit is making a grinding sound. No codes. I verified issue & after inspecting i found that the shaft has on rye gearcase is bent causing the pulley to be on an angle rubbing against the belt shield. Ordering gearcase W11454741, cam W10721967, belt W11239857 and shield WPW10427633; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 WPW10427633 (Shield)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Baldwinsville, NY 13027

Anthony V

Job Details: 02/20/2024

Installed. New fan. No noise when I left job 45 minute drive too marcone too pick part up 25 minute drive too job unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Utica, NY 13501

Chuck G

Job Details: 02/20/2024

"Replaced strike, control and harness. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ00I

Near Spencerport, NY 14559

Dave L

Job Details: 02/20/2024

Replaced evaporator due to a a low side leak.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB9FHDXWQ02

Near Ontario, NY 14519

Anthony V

Job Details: 02/19/2024

Found that icemaker is not dropping ice will only work when I force it manually ordering icemaker D7824706Q ; ordrng 1 D7824706Q (Icemaker)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Walworth, NY 14568

Anthony V

Job Details: 02/19/2024

Dishwasher beeps when it gets too final wash found F8E1 error code for water inlet. Water inlet tested bad ordering. W11535094 water inlet ; ordrng 1 W11535094 (Water inlet)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Camillus, NY 13031

Chuck G

Job Details: 02/19/2024

"Customer stated that unit is not completing cycles. Error code F9E1-long drain, F0E1-load in washer during clean cycle and F0E2-over suds. After inspecting unit i found that the drain pump was clogged with debris-i removed the debris from pump filter, ran a diagnostic cycle in which the unit operated as intended. I explained to the customer about how to clean the unit, how much HE detergent to use and cycle selection. Unit tested good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Syracuse, NY 13219

Chuck G

Job Details: 02/19/2024

"Unit is making ice, lights go off and the breaker has to be flipped to restore lights. Replaced LED control. Unit tested good"

We serviced a

MAYTAG DRYER

Model GEW9200LW1

Near Jamesville, NY 13078

Chuck G

Job Details: 02/19/2024

Unit not heating. Element tested bad. Replaced element. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT02

Near Minoa, NY 13116

Chuck G

Job Details: 02/19/2024

Customer stated that the FF door is not sealing. I verified the issue and found that the issue was with the bottom door hinge as it was very loose causing the door to sag-i tighten all screws on all 3 door hinges and the door is now sealing correctly. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Syracuse, NY 13206

Chuck G

Job Details: 02/19/2024

"Customer stated that unit is not adding enough water. No codes. I ran a diagnostic cycle in which the unit operated as intended. Valve, harness and control tested good. I explained to the customer about cycle selection, which cycles work with the deep fill, how to load the unit and how much HE detergent to use. Unit tested good"

We serviced a

GE WASHER

Model GTW465ASN2WW

Near Syracuse, NY 13211

Chuck G

Job Details: 02/19/2024

"Unit grinding. No relevant codes. After running diagnostics & inspecting i found that the grinding sound is coming from the gearcase (leaking oil). Ordering gearcase, pulley, belt, clutch, spring, washer, ties, auger and wash plate ; rqstng P&A on 1 WH03X33730 (Gearcase) and 1 WH03X32097 (Pulley) and 1 WH01X24180 (Belt) and 1 WH05X24185 (Clutch) and 1 WH01X24434 (Spring) and 1 WH01X10759 (Washer) and 1 WH43X31240 (Auger) and 1 WH43X34257 (Wash plate) and 5 WH01X24190 (Cable ties)s"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HW0

Near Cicero, NY 13039

Chuck G

Job Details: 02/19/2024

Customer stated that the turntable will randomly stop and he has to give it a push to get it going again. After inspecting unit i found that the turntable motor tested bad. Ordering turntable motor W10642989; ordrng 1 W10642989 (Motor)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Clay, NY 13090

Chuck G

Job Details: 02/19/2024

Dispenser not working properly. I verified the issue as the dispenser door is not staying shut. Ordering dispenser W10861000; ordrng 1 W10861000 (Dispenser)

We serviced a

WHIRLPOOL WASHER

Model LSQ8543JT1

Near Rochester, NY 14620

Andres V

Job Details: 02/19/2024

"Replaced gearcase and basket drive on unit. Tested it, made sure it was not leaking. Unit is working properly"

We serviced a

GE WASHER

Model GFW450SSM1WW

Near Penfield, NY 14526

Anthony V

Job Details: 02/19/2024

Found during spin cycle that bearings in tub our shot. And part is no longer available. Customer is. Gonna replace washer

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Webster, NY 14580

Anthony V

Job Details: 02/19/2024

Dishwasher has power too the block. Found a bad electric control W11672225 electric control; ordrng 1 W11672225 (Electric control)

We serviced a

WHIRLPOOL OVEN

Model WOD77EC0HS20

Near Hamlin, NY 14464

Dave L

Job Details: 02/19/2024

Unit has 7 miscommunication errors stored and the clock does not keep time when set; ordrng 1 W11616680 (Console)

We serviced a

KITCHENAID OVEN

Model KSGB900ESS8

Near Rochester, NY 14616

Dave L

Job Details: 02/19/2024

Replaced spark mod and bake Ignitor due to intermittent ignition. Tests ok

We serviced a

KITCHENAID DISHWASHER

Model WRT318FZDW10

Near Webster, NY 14580

Anthony V

Job Details: 02/19/2024

Ran a cycle and found that pump is not pumping at all. Ordering a sump and pump W11416362 ; ordrng 1 W11416362 (Sump)

We serviced a

MAYTAG RANGE

Model MGR6600PZ0

Near Webster, NY 14580

Anthony V

Job Details: 02/19/2024

Installed new cooktop and grates. Tested unit unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS4

Near Rochester, NY 14626

Dave L

Job Details: 02/19/2024

Ticket states unit will not heat. Block and cord not connected properly. Properly connected block.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Rochester, NY 14626

Dave L

Job Details: 02/19/2024

Replaced hinges and seal. Tests ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Rochester, NY 14610

Dave L

Job Details: 02/19/2024

Replaced evaporator due to low side leak. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM 0

Near Rochester, NY 14620

Dave L

Job Details: 02/19/2024

"Wash motor is open. Ordering wash motor. ; ordrng 1 W11665769 (Sump), used 1 Sh15 (Sh) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14620

Dave L

Job Details: 02/19/2024

Recharged unit. Customer to monitor

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Clay, NY 13090

Chuck G

Job Details: 02/19/2024

Unit not responding to commands. After inspection the laminate on console is pealing up causing moisture to get into UI. Ordering console W11460908 and UI W11460962; rqstng P&A on 1 W11460908 (Console) and 1 W11460962 (UI)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW03

Near Pittsford, NY 14534

Andres V

Job Details: 02/19/2024

Replaced door gasket on unit. Used low temp heat gun to help gasket form and seal better.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Irondequoit, NY 14617

Anthony V

Job Details: 02/19/2024

Tech was assigned as a helper;

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Victor, NY 14564

Andres V

Job Details: 02/19/2024

Led light plug was disconnected in the back on the refrigerator. Plugged it back in lights turned on.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Fairport, NY 14450

Andres V

Job Details: 02/19/2024

"The vent that feeds cold air to the ice maker keeps freezing up around gasket. Gaskets have been replaced, I inspected them but did not notice anything wrong. Recommend replacing door this time ; ordrng 1 W11449015 (Dispenser side door)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Fairport, NY 14450

Andres V

Job Details: 02/19/2024

"Unit has F4E3 error code for wash pump not running. Pump is not recirculating water, unit needs new pump. ; ordrng 1 W11613479 (Sump and pump)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Penfield, NY 14526

Andres V

Job Details: 02/19/2024

"Unit is not shifting from spin to agitate will need new actuator, also suspension rods are worn out causing drum to bang against sides, recommended replacing suspension rods. Gave customer a quote they have decided to get a new washer instead."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Irondequoit, NY 14617

Andres V

Job Details: 02/19/2024

Inspected tub before installing and saw that it is broken where counter weights go on. Customer is calling whirlpool and extended warranty company to get unit replaced ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near Irondequoit, NY 14622

Anthony V

Job Details: 02/19/2024

Customer stated that oven temps were not high enough as too what the display was. Calibrated range brought temp up 10 degrees. Advised the customer too use it and see what happens. Tested oven and within 5 degrees. Of temp. Unit tested good

We serviced a

GE WASHER

Model GTW335ASNN0WW

Near Oswego, NY 13126

Anthony V

Job Details: 02/15/2024

When gearcase broke it took out tge motor shifter. Belt and pulley. Sprayed oil all over entire bottom of machine WH03X33729 gearcase WH49X25376 motor WH03X30517 shifter WH03X30517 clutch. WH03X32097 pulley. WH01X27538 belt. WH03X32218 pulley WH43X30957 agitater ; ordrng 1 WH03X33729 (Gearcase) and 1 WH49X25376 (Motor) and 1 WH03X30517 (Shifter) and 1 WH03X30517 (Clutch) and 1 WH03X32097 (Pulley) and 1 WH01X27538 (Drive belt) and 1 WH03X32218 (Motor pulley) and 1 WH43X30957 (Agitater)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Syracuse, NY 13214

Chuck G

Job Details: 02/15/2024

"Replaced duel Valve, IM and evap fan motor/harness. After repair the water dispensing did not return but the duel valve was working as it was not before the repair. Ordering inlet valve W10865826 ; ordrng 1 W10865826 (Inlet valve)"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Baldwinsville, NY 13027

Chuck G

Job Details: 02/15/2024

"Customer is still hearing a rattling sound. After inspecting unit while running a convent cycle i found that the left vent tube was rattling when fan kicked on, i used heat probe to pad the back of the vent then continued to run unit for 50 minutes and the rattling did not return. ; schdld next appmnt for 2/16 FRI !"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Syracuse, NY 13206

Chuck G

Job Details: 02/15/2024

Replaced control and rotary switch. Calibrated new control. Ran a diagnostic cycle in which the unit operated as intended.

We serviced a

GLADIATOR REFRIGERATOR

Model GARF30FDGB03

Near Oswego, NY 13126

Anthony V

Job Details: 02/15/2024

Refrigerator was at 47 degrees put gauges on gauges read 0 psi and charged it with. 140 pounds of nitrogen. Detected a leak in the cabinet called tech line. And they our deeming this unrepairable due too leak in the cabinet reference # 7737628622

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXW02

Near Bridgeport, NY 13030

Anthony V

Job Details: 02/15/2024

Refrigerator temp was 52 degrees and freezer temp was. 38 when I arrived. Compressor was not running Took back panel off and found a broken wire that powers the compressor. Repaired broken wire. And compressor started up and discharge line was getting warm when I left freezer was at. 18 degrees and refregerater was at. 39 degrees unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Cicero, NY 13039

Anthony V

Job Details: 02/15/2024

Installed new electric control ran washer. With normal operation. Can. Change setting. On user interface now unit tested good

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Syracuse, NY 13203

Chuck G

Job Details: 02/15/2024

Customer stated that unit is not starting a cycle. Error code F7E6-motor fault. After inspecting unit i found a broken wire going to capacitor-repaired wire. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Syracuse, NY 13219

Chuck G

Job Details: 02/15/2024

Customer stated that lights have been working but the IM has not. Replaced IM and Freezer fan harness. I explained to the customer to give the unit 72 hours to start making ice. I asked customer to monitor. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0K

Near Spencerport, NY 14559

Andres V

Job Details: 02/15/2024

Installed new door switch and tested it. Unit is working properly

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Jamesville, NY 13078

Chuck G

Job Details: 02/15/2024

"Customer stated that unit is displaying a F10E4 error code. I verified code. Unit completed a diagnostic cycle without throwing the code. Ordering vent motor W11649995, gasket W11545539 and harness W11685311. Called Techline SR#7738477833; ordrng 1 W11649995 (Vent motor) and 1 W11545539 (Gasket) and 1 W11685311 (Door harness)"

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BS0

Near Manlius, NY 13104

Chuck G

Job Details: 02/15/2024

Customer stated that unit is not lighting on bake cycle. After inspecting unit i found that the igniter tested bad-replaced igniter. Unit tested good

We serviced a

KITCHENAID MICROWAVE

Model KMHS120KPS01

Near Spencerport, NY 14559

Andres V

Job Details: 02/15/2024

Part that was supposed to be replaced was the fan but accidentally ordered the fan housing which will not make difference. I did take off fan and inspected it and saw that it was cracked. ; ordrng 1 W10533503 (Fan wheel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Hilton, NY 14468

Andres V

Job Details: 02/15/2024

Noise is coming from damper when opening and closing . Unit needs new damper. ; ordrng 1 WPW10479155 (Damper)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Irondequoit, NY 14617

Andres V

Job Details: 02/15/2024

Installed new UI panel on unit. Tested out the different cycles to see if they would respond. Unit is working properly now.

We serviced a

GE DRYER

Model GFD55GSSN2WW.

Near Webster, NY 14580

Andres V

Job Details: 02/15/2024

Replaced the blower wheel and the motor. Tested unit out unit no longer makes noise.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Webster, NY 14580

Andres V

Job Details: 02/15/2024

"Replaced pump and sump. Tested it, unit is washing properly now. B"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS00

Near Webster, NY 14580

Andres V

Job Details: 02/15/2024

Replaced dual water valve. Cycled ice maker to make sure it is not leaking. Unit is working properly

We serviced a

KITCHENAID RANGE

Model KSGG700EBS6

Near Webster, NY 14580

Andres V

Job Details: 02/15/2024

"I installed a new control board. I then tested it on a convection cycle preheated it to 375, once it reached temp I opened door let some heat out then closed it to make sure it turned back on. Tried multiple times and it did turn back on after letting heat out. Customer is to try cooking something on convection today and letting us know."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lysander, NY 13027

Anthony V

Job Details: 02/15/2024

Dryer isn't heating found a bad cutoff tested bad installed cutoff 279816 truck stock unit heating and tested good; used 1 279816 (Cutoff) from stock

We serviced a

AMANA COOKTOP

Model AGR6303MMS0

Near East Syracuse, NY 13057

Anthony V

Job Details: 02/15/2024

Installed new broiler heat shield. Reinstalled oven door. Checked oven. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHWWRF535SWHW

Near Rochester, NY 14624

Andres V

Job Details: 02/14/2024

Damper is making loud clicking noise again when opening and closing also gaskets are torn and can see the magnet inside of it. ; ordrng 1 WPW10594329 (Damper) and 2 W10830189 (Gasket)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SDFZ09

Near Syracuse, NY 13209

Chuck G

Job Details: 02/14/2024

Customer canceled service

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Rochester, NY 14624

Andres V

Job Details: 02/14/2024

The regulator was never changed to LP once I did flame was more controlled and coming out like it should. I also adjusted front right burner low simmer setting. Unit is working properly now.

We serviced a

GENERAL ELECTRIC WASHER

Model GFW650SPN3SN

Near Camillus, NY 13031

Chuck G

Job Details: 02/14/2024

Replaced dispenser. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Baldwinsville, NY 13027

Chuck G

Job Details: 02/14/2024

Customer stated that the drum is not spinning. After inspecting unit i found that the dryer repair kit tested bad-replaced dryer repair kit. Unit tested good ; used 1 4392065 (Repair kit) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Syracuse, NY 13208

Chuck G

Job Details: 02/14/2024

Customer stated that drum is not turning. After inspecting unit i found that the belt has broke-replaced belt. Unit tested good ; used 1 341241 (Belt) from stock

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Hilton, NY 14468

Andres V

Job Details: 02/14/2024

Installed new control panel on unit. Ran a diagnostic test. Unit is working properly now

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Rochester, NY 14612

Andres V

Job Details: 02/14/2024

Customer tried to show me noise but we could not duplicate it. I took unit apart and checked the pulley found it to be sticking. Checked belt and rollers those were ok. I replaced pulley on unit and tested it. ; used 1 279640 (PULLEY-IDLER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GT1SHTXMB04

Near Irondequoit, NY 14617

Andres V

Job Details: 02/14/2024

Found compressor is running and so is condenser fan. Unit was cooling in freezer but not to right temp. Saw that fan was not spinning but was getting voltage. I recommended replacing the evap fan. Gave customer a quote and told him we would have to order part. Customer did not want to wait two weeks for us to come back so he says he will repair it himself.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rochester, NY 14617

Andres V

Job Details: 02/14/2024

I installed new control board. Plugged unit back in and made sure lights fans and compressor turned on.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Irondequoit, NY 14617

Andres V

Job Details: 02/14/2024

Replaced the freezer door. I transferred over the door gasket and door handle. Checked if unit is sealing all the way around.

We serviced a

GENERAL ELECTRIC DRYER

Model PTD60EBSRW0S

Near Rochester, NY 14621

Andres V

Job Details: 02/14/2024

I called customer to let her know I was on my way. She informed me that she paid out of pocket for dryer repair and no longer needed the repair done.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Syracuse, NY 13207

Chuck G

Job Details: 02/14/2024

Customer stated that they can hear a grinding sound. After inspecting unit i found that the blower wheel was rubbing on the rear housing because the front motor clamp had become uninstalled-i reinstalled front motor clamp and noise was no longer present. Left part with customer. Unit tested good

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Syracuse, NY 13205

Chuck G

Job Details: 02/14/2024

Customer stated that unit only fills then wont complete cycle. Error code F8E1-long fill. After inspecting the unit i found that the unit was in a siphoning the water out of the unit due to the drain hose being run along the floor into a clogged floor drain. I explained to the customer that the units drain hose needs to go into a standpipe or mop sink in order to correct the issue. I ran a diagnostic cycle holding the drain hose proving that the unit will complete a cycle. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Skaneateles, NY 13152

Chuck G

Job Details: 02/14/2024

Customer stated that water is not dispensing. After inspecting unit i found that the reservoir tubing was frozen-i thawed out tubing. I explained to the customer not to push items to the back of the unit as that will trap cold air. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Baldwinsville, NY 13027

Anthony V

Job Details: 02/14/2024

Installed new convection motor blade and nut. Ran oven too 350 degrees with no vibration unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Cayuga, NY 13034

Anthony V

Job Details: 02/14/2024

Installed new refrigerator gasket. With sealant tested good; dspstn on spec-tagged invntry: 1 W10838574 GASKET

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ4

Near Geneva, NY 14456

Anthony V

Job Details: 02/14/2024

Installed oven temp sensor ran oven unit tested good

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS00

Near Clifton Springs, NY 14432

Anthony V

Job Details: 02/14/2024

"Reference # 7738471496. Called tech line. Is the wrong glass on whirlpool site. Glas they sent was rectangle. Whirlpool is doing research on the right gkass; schdld next appmnt for 3/6 WED AM, states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Newark, NY 14513

Anthony V

Job Details: 02/14/2024

Found a F1E1. And. f7E1 code. Tachometer missing code and a bad electric control. Ordering electric control W11543996 ; ordrng 1 W11543996 (Electric control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Lyons, NY 14489

Anthony V

Job Details: 02/14/2024

Installed water valve that was broke off filled washer and water was leaking found that outer tub is cracked and has a hole in tub at the bottom water valve is already installed. Ordering W10371566. Outer tub ; ordrng 1 W10371566 (Outer tub)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Auburn, NY 13021

Anthony V

Job Details: 02/14/2024

Installed drain pump and lid lock tested unit drained like intended unit tested good customer. Is going to put washer back when they come pick up loaner washer

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Auburn, NY 13021

Anthony V

Job Details: 02/14/2024

Installed new washer drum. unit tested good

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Oneida, NY 13421

Chuck G

Job Details: 02/13/2024

Customer stated long dry times. After inspecting unit i found that the unit tested poor for airflow. I found lint blowing out of the outside vent and only one of three dampers was opening on the vent-i explained what was happening to the customer and recommended that the vent hose & outside vent be cleaned or replaced. Unit tested good

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB11

Near Oneida, NY 13421

Chuck G

Job Details: 02/13/2024

"Customer stated that unit is not cooling very well, unit was in a customers home for 2 days but did not have very much in it. Unit was unplugged upon arrival. After inspecting unit i found that the compressor is drawing 1 amp, discharge line is warm to the touch and the evaporator is developing a frost pattern. I asked customer to put items in the freezer in 24 hours and then monitor. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Oneida, NY 13421

Chuck G

Job Details: 02/13/2024

Replaced control and harness. Recalibrated control. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Baldwinsville, NY 13027

Anthony V

Job Details: 02/13/2024

Adjusted the freezer door. And when I was adjusted the freezer door I noticed a vibration in the vegetable bin section. Found a bad fan motor ordering motor W10846539; ordrng 1 W10846539 (Fan motor)

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Clay, NY 13090

Anthony V

Job Details: 02/13/2024

Found a F1E1 error code which is main control. Fault ordering electric control W11417461 scheduling a return visit; ordrng 1 W11417461 (Electric control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cicero, NY 13039

Anthony V

Job Details: 02/13/2024

Did an amp draw on compressor and only getting .27 amps out of compressor and is having trouble pumping was running when I showed up and cooling customer said it would for a few days then stop cooling. W11654344. Compressor access valve 978027; ordrng 1 W11654344 (Compressor) and 4 978027 (Access valve)s

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Syracuse, NY 13204

Anthony V

Job Details: 02/13/2024

Found that bolt came loose from stater. Reinstalled bolt ran washer. Unit tested good no issues

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KWH1

Near Syracuse, NY 13214

Anthony V

Job Details: 02/13/2024

Installed. Inlet valve. Ran dishwasher. No lights beeping normal operation unit tested good. Advised. Customer too run. The dishwasher. And advise us if issiue persists

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rome, NY 13440

Chuck G

Job Details: 02/13/2024

"Customer stated that unit wont shut off even with turning the timer to the off position. I verified the issue, timer tested bad. Replaced timer. New timer is advancing and turning off the unit. Unit tested good Called safety SR#7738408287"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rome, NY 13440

Chuck G

Job Details: 02/13/2024

"Customer stated that unit is not cooling. Unit was unplugged upon arrival. Compressor is drawing 1 amp, compressor is very hot to the touch-all fans tested good, compressor tested bad. Ordering compressor WPW10507886 and lokrings ; ordrng 1 WPW10507886 (Compressor) and 1 W11504415 (8/8.5) and 1 W11504416 (8.5/6) and 1 W11506635 (Access valve) and 1 W11504431 (7/5)"

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Cato, NY 13033

Anthony V

Job Details: 02/13/2024

Installed. Electric control. Advised customer too run. Machine and see how it runs cycle times did lower. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ00

Near Rome, NY 13440

Chuck G

Job Details: 02/13/2024

"Customer stated that unit is not cooling. After inspecting unit i found that the temps are freezer 56.4 and FF 64.7, compressor is drawing .45 amps indicating a SS leak. Ordering compressor W10233960, evap W10314606 and lokrings ; rqstng P&A on 1 W10233960 (Compressor) and 1 W10314606 (Evaporator) and 2 W11504415 (8/8.5)s and 2 W11504416 (8.5/6)s and 2 W11506635 (Access valve)s and 2 W11504431 (7/5)s"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rome, NY 13440

Chuck G

Job Details: 02/13/2024

"Customer stated that they can hear a squealing during the whole cycle. I could not test due to no cord/outlet, i did find that the belt was rubbing on the idler pulley. Replaced idler and belt. Also found that drum gasket was not glued on causing the drum to run against the back panel-i installed drum gasket using hi temp red glue. I asked customer to monitor. Unit tested good ; used 1 341241 (Belt) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Whitesboro, NY 13492

Chuck G

Job Details: 02/13/2024

"Customer stated that the unit is still leaving spots on clothes. No codes. After inspecting unit i found grim buildup on the underside of wash plate, tub and basket have no grim buildup-i removed grim off of wash plate and suggested to the customer to run a clean wash cycle using affresh. Also explained the spotting could come from too much detergent and softener. Unit tested good. Called tech support SR#7738459540"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Utica, NY 13502

Chuck G

Job Details: 02/13/2024

Replaced control. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Pennellville, NY 13132

Anthony V

Job Details: 02/13/2024

Installed new door seal ran dishwasher with no leaks unit tested good

We serviced a

IKEA MICROWAVE

Model IBMS1455DS01

Near Fairport, NY 14450

Andres V

Job Details: 02/13/2024

Installed new start button on unit and tested it. Unit now responds to command

We serviced a

AMANA WASHER

Model NTW4516FW3

Near East Rochester, NY 14445

Andres V

Job Details: 02/13/2024

Agitator teeth are worn out and not catching gearcase. I recommended customer gets agitator and gearcase replaced so issue doesn't repeat. Customer wants to get a new unit.

We serviced a

GE RANGE

Model JGBP30BEA1WH

Near Rochester, NY 14609

Andres V

Job Details: 02/13/2024

"Both of ignitors are reciving 120v but not heating up, unit needs two ignitors but they want to think about repair. If they call back order two (WB2X9154)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Pennellville, NY 13132

Anthony V

Job Details: 02/13/2024

Found a bad cam. Replaced cam ran washer with no squealing. Unit tested good W10721967 cam truck stock; used 1 W10721967 (Cam) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Rochester, NY 14606

Andres V

Job Details: 02/13/2024

Found burner not getting any power. Tested it at burner found switch not putting out power. Replaced switch and tested it. Burner is now heating up.