Service History 34

We serviced a

KITCHENAID COOKTOP

Model KCIT730SBLP01

Near Penfield, New York 14526

Andres V

Job Details: 04/02/2026

Replaced the left side burners. Tested both elements at the same time while having a third burner on the right side. Unit is working correctly.

We serviced a

WHIRLPOOL WASHER

Model WTW4107SW0

Near Irondequoit, New York 14622

Dave F

Job Details: 04/02/2026

Complaint is unit leaking during cycles. Found a pinhole leak in the non OEM drain hose extension. Customer was informed the OEM extension is not covered by warranty. Customer will correct issue themselves. No repairs required.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Brighton, New York 14620

Dave F

Job Details: 04/02/2026

"Replaced control board and tested to verify proper operation. As soon as the drain pump started, there was a loud pop from the board and the lid lock light stayed. Found that the relay had blown as soon as drain pump tried to engage. ; ordrng 1 W10919003 (Drain Pump) and 1 W11607637 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFU0

Near Rochester, New York 14618

DeVaughn C

Job Details: 04/02/2026

"Unit leaking during use. F6E5(ACU & Expansion Board Miscommunication), F3E1 (Water Level System Error), F8E3 (Overflow Condition) , & F0E1 (Load Detected During Clean Washer Cycle) error codes stored. Discovered hose from inlet valve causing water event. Hose should be replaced. ; ordrng 1 W10239949 (Inlet Hose)"

We serviced a

WHIRLPOOL WASHER

Model MTW6205RW1

Near Scottsville, New York 14546

Trevor

Job Details: 04/01/2026

"Washer is constantly draining and the lid is locked. Customer damage lid trying to open washer. Customer also complain that the power button does not always work and he has to try several times to turn washer on. Ordering new control board, little lock and touchpad.; ordrng 1 W11806069 (Control board) and 1 W11670519 (Lid latch) and 1 W11797451 (Touch pad)"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Rochester, New York 14623

Trevor

Job Details: 04/01/2026

Internal lint screen to the evaporator is clogged. Disassembled unit to access lint screen. Reassembled and tested okay.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Irondequoit, New York 14609

DeVaughn C

Job Details: 04/01/2026

Customer reports drain pump turns on randomly and wont complete cycles. Pressure sensor has failed. Replaced control board then calibrated. Repair completed successfully.

We serviced a

MAYTAG DISHWASHER

Model MDH949AWQ1

Near Rochester, New York 14609

Trevor

Job Details: 04/01/2026

Dishwasher is not powering on do to no power at outlet. Advise customer to have the breaker or outlet repaired.

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BSRWS

Near Rochester, New York 14609

Trevor

Job Details: 04/01/2026

Unable to verify customer complaint that water was leaking from the top left side of the washer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB

Near Irondequoit, New York 14622

Trevor

Job Details: 04/01/2026

Refrigerator is not running and only has lights. Display board has a slash instead of numbers. Install new control board. Refrigerator is now operating normally; used 1 WPW10503278 (Control board) from stock

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT755SYV1FS

Near Rochester, New York 14609

Trevor

Job Details: 04/01/2026

"Customer complaint of grinding noise during wash cycle wasn't heard during visit. Also complain of dripping on floor during cycle was not observed. Order new wash motor and installed wash arm.; ordrng 1 WD19X31499 (Wash motor), used 1 WD22X33499 (Spray arm) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ4

Near Rochester, New York 14618

Trevor

Job Details: 04/01/2026

Installed new tub assembly.

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Irondequoit, New York 14617

DeVaughn C

Job Details: 04/01/2026

Customer reports excessive noise and vibration. Discovered failed blower wheel. Blower wheel should be replaced. Customer declined further repair and refused to pay service fee.

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near Rochester, New York 14606

DeVaughn C

Job Details: 04/01/2026

"Customer reports unit dispenses softener before load starts, and water level is not consistent in different cycles. F7E7 (Motor Unable to Reach Target RPM) & F0E9 (Off-Balance Pause) error codes stored. Unit completed diagnostic test with no issues. Error codes present due to loading habits, unit adjusts water levels when off balance in effort to balance load. Tested fabric softener dispenser. Recreated premature dispensing by overfilling dispenser. Reminded customer to use liberal amounts of softener and be cognizant of loading practices. Unit testing good at this time."

We serviced a

MIDEA RANGE

Model MGR30S2ABB

Near Manchester, New York 14504

Jeremy

Job Details: 04/01/2026

Unit preheats then when trying to reignite fails and displays E015. Called tech support and was advised to replace both bake and broil flame sensors. Part # was provided by tech support.; ordrng 2 12971100018425 (Flame Sensor)s

We serviced a

WHIRLPOOL WASHER

Model WTW4107SW0

Near Shortsville, New York 14548

Jeremy

Job Details: 04/01/2026

"Unit not filling with cold water, hot works fine. Verified good volume from supply hose. Ordering valve.; ordrng 1 W11797439 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB11

Near Shortsville, New York 14548

Jeremy

Job Details: 04/01/2026

"Unit not cooling properly. Temp in freezer 18 degrees and fresh food at 48. Inspected frost pattern on evaporator and frost only forming on cap tube and very top of evaporator. Sealed system tech required for diagnosis and repair.; ordrng 1 W11488141 (Evaporator) and 1 W11393974 (Compressor) and 2 W11504415 (8.5/8 NR MS 00)s and 0 ()s and 0 ()s and 2 W11504431 (7/5 NR MS 00)s and 0 ()s and 0 ()s and 2 W11506619 (8 NK MS 00)s and 0 ()s and 0 ()s and 1 W11506635 (Tube, Charging (1/4 in) and 0 ()s and 2 W11504432 (6-5)s and 2 W1150433 (5-4)s and 1 2174739 (Tube, Process) and 1 W10805035 (Drier) and 2 W11504445 (5/4 NR MS 00)s and 2 W11504449 (4/2 NR AL 00)s and 0 ()s and 0 ()s and 1 W11488141 (Evaporator) and 2 W11504419 ((8/7 NR AL 00))s and 0 ()s and 0 ()s and 2 W11504449 (4/2 NR AL 00)s and 0 ()s and 0 ()s"

We serviced a

GE DRYER

Model GFD55GSSN1WW

Near Rochester, New York 14618

Jeremy

Job Details: 04/01/2026

Wrong address.; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Canandaigua, New York 14424

Jeremy

Job Details: 04/01/2026

"Unit is getting out of balance. Found wobbly basket caused by worn basket hub. Replaced hub, tested good.; used 1 W10528947 (Hub) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Canandaigua, New York 14424

Jeremy

Job Details: 04/01/2026

"Replaced control and lid latch, unit tested good.; dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Canandaigua, New York 14424

Jeremy

Job Details: 04/01/2026

Customer stated they have extended warranty. No service performed.

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Rochester, New York 14624

DeVaughn C

Job Details: 04/01/2026

"Customer reports unit shakes excessively during spin, and suggests unit is out of level. No reports of unit not spinning items out, or failing to complete cycles. F8E3 (Overflow) error code stored. Tested high speed spin in diagnostics. Unit reached high speed spin with no issues. Added a load of towels then ran a drain and spin cycle with extra rinse. Unit successfully completed cycle with no knocking or exessive noise. Contacted Whirlpool Technical to document. Agent states unit is functioning as designed, no further repair needed. SR: 23074581"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500EBS22

Near Canandaigua, New York 14424

Jeremy

Job Details: 04/01/2026

There is broken screw(s) that were driven up through the bottom of the oven preventing it from being removed. Unable to remove unit. Customer will need to have unit uninstalled before service can be performed. Picture of screws taken from bottom of cabinet attached to job.; O-emld tckt

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Penfield, New York 14526

Andres V

Job Details: 04/01/2026

Suction and return lines to detergent pump were reversed. Switched them and tested pump for proper operation. Detergent is dispensing properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Marion, New York 14505

Andres V

Job Details: 04/01/2026

Removed agitator and Washplate and found a loose dime underneath. Tested after removing the dime and unit stopped making noises during agitation.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASWOWB

Near Palmyra, New York 14522

Andres V

Job Details: 04/01/2026

Found the timer knob was broken and wouldnt select a cycle. New knob will be mailed to customer.; ordrng 1 WE01X36920 (Selector knob(ship to customer))

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Lyons, New York 14489

Andres V

Job Details: 04/01/2026

Found that drain pump is working intermittently. Removed filter and cleared any obstructions.; ordrng 1 WPW10605427 (Drain pump)

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Sodus, New York 14551

Andres V

Job Details: 04/01/2026

"Glow ignitor not responding on preheat. Receiving 120v, but not glowing. Replaced Ignitor and tested. Unit working properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Ontario, New York 14519

Andres V

Job Details: 04/01/2026

Found excessive suds inside dishwasher. Cleared suds from both ends of drain hose. Ran a diagnostic cycle to verify proper operation. Unit is operating properly.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PJE23BYWBFS

Near Webster, New York 14580

Andres V

Job Details: 04/01/2026

Issue is intermittent. Could not recreate issue. We believe the issue is the float inside the pitcher getting stuck and not communicating max fill has been reached.; ordrng 1 WR01X46146 (Pitcher(ship to customer))

We serviced a

GE DISHWASHER

Model GDT655SSJ5SS

Near Rochester, New York 14620

Andres V

Job Details: 04/01/2026

"Installed new control and started a cycle unit would still staying draining, I spoke to techline we put unit into a manual mode and tested water valve. Valve gets voltage but doesnt open. ; ordrng 1 WD15X26140 (Water valve)"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT715SYV1FS

Near Rochester, New York 14624

DeVaughn C

Job Details: 04/01/2026

"Customer states unit leaks during use. Discovered failed spray arm. Heating element, carrier assembly, and spray arm should be replaced per service bulletin. ; ordrng 1 WD05X35098 (Heating Element) and 1 WD01X35298 (Carrier Kit) and 1 WD22X33499 (Lower Spray Arm), used 1 WD22X33499 (Spray Arm) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Honeoye Falls, New York 14472

Ben H

Job Details: 04/01/2026

The customers complaint is an intermittent issue where the unit doesnt spray any water or drain. Unable to replicate issue. Wash pump and drain work Properly. Found F1 E1 error code for ACU failure. Replaced the ACU and tested unit for proper operation

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3130RZ01

Near Honeoye Falls, New York 14472

Ben H

Job Details: 04/01/2026

Replaced faulty interlock and fuse and tested unit for proper operation

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3336SZ01

Near Rochester, New York 14618

Trevor

Job Details: 04/01/2026

No one is home . Rescheduling call.; schdld next appmnt for 4/2 THU !

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Rochester, New York 14616

Zach L

Job Details: 04/01/2026

Replaced all control boards on communications circuit. Unit started and is running properly.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASW0WB

Near Pittsford, New York 14534

Ben H

Job Details: 04/01/2026

Customer complaint timer knob doesnt do anything. Found timer shaft stripped out and the knob broken. Both will need to be replaced ; ordrng 1 WE01X36920 (Knob) and 1 WE04X24550 (Timer)

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Fairport, New York 14450

Ben H

Job Details: 04/01/2026

Customer complaint is no heat. Found no continuity in thermal cutoff. Replaced thermal cutoff and tested unit for proper operation

We serviced a

WHIRLPOOL WASHER

Model WTW5020SW0

Near Fairport, New York 14450

Ben H

Job Details: 04/01/2026

Customer complaint is unit does not always filled with another water on deep fill and extra rinse. Tested Unit thoroughly and found no issues. Calibrated board and ran a deep fill cycle and it is filling up properly

We serviced a

GENERAL ELECTRIC RANGE

Model GRF600AV2SS

Near Fairport, New York 14450

Ben H

Job Details: 04/01/2026

Customer complaint is the unit is not the right temperature. Tested temperatures at 350° and found widely swinging temps. Temp sensor has already been replaced so I ordered a control board; ordrng 1 WB27X50046 (Control) and 1 WB07X47344 (Overlay)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RPS01

Near Victor, New York 14564

Ben H

Job Details: 04/01/2026

"Case number 23076830. I cut the dryer out and put a access port on the suction line to clear restriction. Attempted to clear restriction with up to 250 psi of nitrogen and no nitrogen was coming out of the dryer line. I cut the 4mm line before the 3 way valve and still nothing blew out. I cut the suction line at the evaporator and attempted to blow through with the nitrogen and no nitrogen was coming out. The unit has a completely restricted suction line making the unit unrepairable. I called techline to document and They said to inform the customer that customer service would be reaching out to them; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 2 W11504432 COUPLER BR 6X5 , 2 W11504445 COUPLER BR 5X4 , 2 W11506619 COUPLER BR 8 , 2 W11506623 COUPLER BR 10.5X8 , and 1 W11506624 COUPLER BR 4"

We serviced a

MAYTAG RANGE

Model MGR6600FZ3

Near Rochester, New York 14626

Zach L

Job Details: 04/01/2026

"Unit constantly sending 53V to oven spark ignitor. Main control not signaling DSI board to light oven, needs new main control.; ordrng 1 W11323275 (ACU) and 1 W11162730 (DSI)"

We serviced a

KITCHENAID OVEN

Model KSGS530SPS0

Near Rochester, New York 14626

Zach L

Job Details: 04/01/2026

Unable to replicate issue. No errors codes stored. Found service pointer detailing issue described by customer. Solution is to use KitchenAid app to update software. Customer updated range.

We serviced a

WHIRLPOOL WASHER

Model LA555OXPW7

Near Brockport, New York 14420

Zach L

Job Details: 04/01/2026

"Filter damaged, causing plastic debris, and clutch weak. Needs new clutch and filter.; ordrng 1 285785 (Clutch) and 1 WP63753 (Filter)"

We serviced a

KITCHENAID OVEN

Model KOCE500ESS22

Near Spencerport, New York 14559

Zach L

Job Details: 04/01/2026

Replaced cooling fan and tested. All functions working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14606

Zach L

Job Details: 04/01/2026

F3E1 pressure sensor error. Replaced control and tested.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD38EASW0WS

Near North Chili, New York 14514

DeVaughn C

Job Details: 04/01/2026

Connected vent. Customer states unit has been heating fine. Tested unit before departure. Unit functioning properly.

We serviced a

GE WASHER

Model GFW550SSN5W

Near Rochester, New York 14616

DeVaughn C

Job Details: 03/31/2026

"Customer reports unit does not completely spin out items such as blankets and towels. Bellow was not seated properly on arrival, preventing door from closing properly. 29 events of F26 (OOB Ended Final Spin) stored. Cycle history indicates previous 3 cycles were set to towels, target spin speed was reached, with no OOB events. Customer is using liquid detergent. Removed and installed bellow, tested spin in diagnostics. Installed firmware update. Repair successful."

We serviced a

MAYTAG WASHER

Model MTW6205RF0

Near Rochester, New York 14606

DeVaughn C

Job Details: 03/31/2026

"Replaced control, latch and harness. Calibrated then ran diagnostic test cycle. Repair successful."

We serviced a

WHIRLPOOL WASHER

Model WFW7020RU0

Near Rochester, New York 14613

DeVaughn C

Job Details: 03/31/2026

"Customer reports add garment, F9E1, sudsing, and towels not spinning out completely. F9E1 (Long Drain) and F0E2 (Overload Suds) error codes stored. Drain pump flow was below standard. Discovered blockage in drain pump trap. Removed blockage then tested. Repair successful."

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Rochester, New York 14621

DeVaughn C

Job Details: 03/31/2026

Customer reports excessive noise during spin and items not spinning out completely. F0E9 error code stored. Cleared error code then performed diagnostic test. Unit reached high speed spin in diagnostics with no issues. Reminded customer of proper loading practices for optimal performance. Conducted drain and spin with a sample items. Unit functioning as designed at this time.

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Irondequoit, New York 14617

DeVaughn C

Job Details: 03/31/2026

"Customer reports poor wash quality. No error codes stored. Conducted diagnostic test with transparent door. Top rack was not properly adjusted, and unit not level; preventing adequate water flow to second spray arm. Water pressure present at both spray arms, debris preventing flow from all holes, preventing spray arm movement. Spray arms should be replaced. ; ordrng 1 W10803178 (Spray Arm Lower) and 1 WPW10605345 (Spray Arm Upper)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW485ASW0WB

Near Rochester, New York 14626

DeVaughn C

Job Details: 03/31/2026

"Replaced gearcase, control board, calibrated, then tested. Repair completed successfully."

We serviced a

GENERAL ELECTRIC RANGE

Model JB256RT4SS

Near Rochester, New York 14609

Andres V

Job Details: 03/31/2026

"Unit was not getting proper voltage. Neutral and black were getting 240, neutral and red where getting no power. Had electrician on site he fixed issue with power. Plugged unit in. Unit is now working"

We serviced a

MAYTAG DRYER

Model MGD3500FW0

Near Rochester, New York 14624

Ben H

Job Details: 03/31/2026

Customer complaint is the unit does not heat. Found blown thermal fuse caused by poor airflow. Replaced the thermal fuse and tested unit for proper operation. Cleaned out lint trap and recommended the customer have their vent inspected and cleaned; used 1 WP3392519 (FUSE-THERMAL) from stock

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS11

Near Scottsville, New York 14546

Trevor

Job Details: 03/31/2026

Installed new control board and light bulb. Advise customer to turn off the light overnight.; dspstn on spec-tagged invntry: 1 8206232A BULB

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SYV1FS

Near Spencerport, New York 14559

DeVaughn C

Job Details: 03/31/2026

Replaced top rack then tested. Repair completed successfully.

We serviced a

MAYTAG DRYER

Model MGD4005SW0

Near Spencerport, New York 14559

DeVaughn C

Job Details: 03/31/2026

"Customer collected temps from vent and is concerned about temperatures fluctuating during operation, stating the unit should be maintaining temperature during entire cycle. Discovered front panel missing hardware, impacting the necessary airflow seal. Installed new new and screw, then tested outlet temps. Unit is cycling reliably between 130 and 165 on high temp timed dry. Informed customer that cycling is necessary for proper function. Unit is functioning as designed. ; used 2 98234 (NUT), and 2 681414 (SCREW) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1MHKXMT01

Near Rochester, New York 14622

Andres V

Job Details: 03/31/2026

Customer complaint is water leaking from fridge. Found drain in freezer was frozen over. Defrosted drain and made sure it was draining freely.; dspstn on spec-tagged invntry: 1 819043 HEAT- PROBE

We serviced a

GENERAL ELECTRIC DRYER

Model GTX33EASK1WW

Near Rochester, New York 14626

Zach L

Job Details: 03/31/2026

"Start button broken, not pressing switch when pressed. Replaced button and switch.; dspstn on spec-tagged invntry: 1 WE04X24719 BUTTON START ASM"

We serviced a

GENERAL ELECTRIC RANGE

Model CGY366P2T2S1

Near Rochester, New York 14626

Zach L

Job Details: 03/31/2026

"Scratch on left side of oven door, picture attached. Unit under cosmetic warranty, needs new outer door.; ordrng 1 WB56X39850 (Outer door)"

We serviced a

GENERAL ELECTRIC RANGE

Model JBS86SP6SS

Near Rochester, New York 14616

Zach L

Job Details: 03/31/2026

"Convection fan loud when oven is hot. Fan off balance, needs new convection fan.; ordrng 1 WB02X26501 (Fan blades) and 1 WB26X26500 (Fan motor)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near Rochester, New York 14624

Trevor

Job Details: 03/31/2026

Installed new wax motor.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Brighton, New York 14620

Jeremy

Job Details: 03/31/2026

Unit continuously running drain pump with no water in tub. Verified fill valve is not leaking and pressure tube is clear of obstructions. Replaced control board in accordance with service pointer. S-code S153EB.; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF670SYV1FS

Near Rochester, New York 14618

Jeremy

Job Details: 03/31/2026

"Unit leaking from left side of door. Found and replaced misshaped spray arm. Ran circulation test, no leaks found. Wood flooring in front of and under unit is slightly bowed and separating. ; used 1 WD22X33499 (Spray Arm) from stock"

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASW0WB

Near Churchville, New York 14428

Trevor

Job Details: 03/31/2026

Dryer isn't starting due to loose start button. Adjusted and secured start button.

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE27JYMXFFS

Near Penfield, New York 14526

Jeremy

Job Details: 03/31/2026

"Icemaker not producing ice. It works if manually cycled. New icemaker defective will not power on, ordering icemaker.; ordrng 1 WR30X39385 (Icemaker)"

We serviced a

MAYTAG WASHER

Model MFW7020RF0

Near Webster, New York 14580

Andres V

Job Details: 03/31/2026

washer giving F9E1 error code for slow drain. Cleaned the filter and ran a diagnostic cycle to test. Unit is draining properly.

We serviced a

WHIRLPOOL OVEN

Model WFES3330RB0

Near Rochester, New York 14621

Trevor

Job Details: 03/31/2026

Customer didn't remember her appointment and isn't home. ; O-emld tckt

We serviced a

AMANA RANGE

Model ACR4303MFB8

Near Rochester, New York 14621

Trevor

Job Details: 03/31/2026

Installed new terminal block along with power cord provided by customer.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2400XTPS0

Near Rochester, New York 14620

Trevor

Job Details: 03/31/2026

Leaking from corrosion in plastic the tub. Unit is not repairable. Customer will replace the dishwasher. Sent the Bodwell referral link.

We serviced a

WHIRLPOOL WASHER

Model WTW5020SW0

Near Webster, New York 14580

Andres V

Job Details: 03/31/2026

Washer making a loud humming noise when trying to agitate/spin. Tested the capacitor and found it was out of range. Replaced with a new capacitor and ran a diagnostic cycle to test. Unit is operating properly.; used 1 W11395618 (Capacitor) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAW03

Near Hamlin, New York 14464

Zach L

Job Details: 03/31/2026

"Ice maker will harvest but won't call for water. Valve works when manually jumping power, issue is with ice maker timer. Replaced ice maker and tested, successfully ran harvest and filled."

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near East Rochester, New York 14445

Jeremy

Job Details: 03/31/2026

"Unit not starting cycles. Error codes for pressure sensor and water inlet temperature. Called techline, was advised to replace control board and temp selector. Case# 23054014; ordrng 1 W11657965 (Control) and 1 WPW10285518 (Temp Selector)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Webster, New York 14580

Andres V

Job Details: 03/31/2026

"Dishwasher not spraying. Tested pump and sump, there is 120 volts output to the pump, but pump was not responding. Replaced sump and pump and tested to verify proper operation. Unit working properly."

We serviced a

WHIRLPOOL OVEN

Model WOD93EC0AE03

Near Webster, New York 14580

Andres V

Job Details: 03/31/2026

Customer had oven set to Celsius instead of Fahrenheit. Set unit back to Fahrenheit and tested to make sure unit is heating properly. Unit working properly.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Webster, New York 14580

Andres V

Job Details: 03/31/2026

Found off balance load detected error. Was able to push basket down easily by hand. Unit goes off balance when trying to spin clothes. ; ordrng 1 W11130362 (Suspension rods)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Brockport, New York 14420

Zach L

Job Details: 03/31/2026

"Replaced evap fan. New fan started and ran, unit working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Pittsford, New York 14534

Jeremy

Job Details: 03/31/2026

Customer stated they had water on the floor after using washer. Checked and found cold water hose is leaking. Found no leaks coming from unit itself. Advised customer to replace supply hoses.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pittsford, New York 14534

Jeremy

Job Details: 03/31/2026

Left hinge broken. Customer agreed that both hinges should be replaced. Replaced left and right hinge.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14619

Ben H

Job Details: 03/31/2026

Customer complaint is unit makes buzzing noise and goes straight to done. Tested capacitor and it was out of capacitance. Replaced capacitor and tested unit for proper operation ; used 1 W11395618 (CAPACITOR) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Brighton, New York 14620

Trevor

Job Details: 03/31/2026

Installed new wash motor.

We serviced a

WHIRLPOOL DRYER

Model WED5720RR0

Near Rochester, New York 14610

Ben H

Job Details: 03/31/2026

Customer complaint is cycle ends before clothes are dry. Tested unit thoroughly and found no issues. The customer had a load in the unit for reference and I noticed they had athletic gear mixed with jeans and jackets Interfering with moisture sensors. I have instructed the customer to not dry athletic gear and heavier items together to prevent This issue from Reoccurring

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Victor, New York 14564

Jeremy

Job Details: 03/31/2026

"Unit not making ice. Found fill tube frozen. Tested fill tube heater in diagnostic, heater works and icemaker filled. Control not turning on fill tube heater. Customer has extended warranty through New Leaf. Preorder control when new leaf dispatch comes in."

We serviced a

GENERAL ELECTRIC RANGE

Model JGBS61DP4WW

Near Webster, New York 14580

Andres V

Job Details: 03/31/2026

Took three high temps and three low temps. Average temperature was 364. Unit is heating properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Farmington, New York 14425

Jeremy

Job Details: 03/31/2026

"Unit not circulating water. Found faulty circulation pump. Replaced motor and sump assembly, unit checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Brighton, New York 14610

Ben H

Job Details: 03/31/2026

Customer complaint is unit is running nonstop.Unit has faulty pressure sensor on the control causing drain to run continuously. Replaced control and tested unit for proper operation

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Bloomfield, New York 14469

Ben H

Job Details: 03/31/2026

"Customer complaint was unit still not cooling. Found cap tube that had a complete restriction. I cleared the restriction with nitrogen and replaced dryer. Pressure tested for leaks and vacuumed down to 500 microns, charged the system with 49g of r600a and tested unit and it is now cooling properly ; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE and 1 W11504447 COUPLER BR 5X1.8"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ

Near Rochester, New York 14618

Trevor

Job Details: 03/31/2026

Installed new control board. Dishwasher tested normally.

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GTS17DTNNRWW

Near Rochester, New York 14616

Zach L

Job Details: 03/30/2026

"Start relay not properly connected to compressor. Attached start relay and tested, unit is cooling."

We serviced a

MAYTAG WASHER

Model MHW7100DW0

Near Irondequoit, New York 14617

Andres V

Job Details: 03/30/2026

Replaced door latch. Ran a diagnostic cycle to test proper operation.

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Rochester, New York 14626

DeVaughn C

Job Details: 03/30/2026

"Customer reports a dinging noise during spin, and items soaking wet. No error codes stored. Unit completes diagnostic cycle with no issues. Suspension passes inspection. Major OOB event caused unit to become unleveled, causing excessive noise during spin. Leveled unit, calibrated and reminded customer of proper loading practices. Unit functioning as designed."

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS5

Near West Henrietta, New York 14586

Ben H

Job Details: 03/30/2026

The customer complaint is the bottom drawer on the unit is not going in all the way. Found the drawer to be out of place. Corrected drawer and it now goes back all the way

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GWE19JSLNFSS

Near Rochester, New York 14618

Trevor

Job Details: 03/30/2026

Bypass filter plug detected by fridge and water is dispensing okay. The GE filter is defective. Ordering new filter for customer to install.; ordrng 1 Xwfe (GE filter - ship to customer)

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASW0WB

Near Rochester, New York 14612

DeVaughn C

Job Details: 03/30/2026

"Customer reports bulb has blown 3 times in the past year, and door has to be slammed shut. Verified light goes off when door is closed, and door switch is functional. Contacted GE Technical to document. Tech agent states there are no bulletins for the issue at the time. Recommending customer to ensure door is closed when not in use. Customer states door is never left open when not in use. Adjusted door catch. Unit functioning as designed at this time. 21558190"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB11

Near Panorama, New York 14625

Trevor

Job Details: 03/30/2026

Installed new valve

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Henrietta, New York 14467

Jeremy

Job Details: 03/30/2026

"Customer complaint unit banging around and walking. Found faulty damper rods causing tub to bounce excessively. Found damage to upper tub ring and tub. Top panel and front panel both misformed as a result of excessive tub movement. Basket has excessive wobble when spinning by hand. Recommend replacing damper rods, tub, tub cover, basket, gearcase, front panel and washer top panel.; ordrng 1 WH49X27322 (Gearcase) and 1 WE49X28115 (Hardware Kit) and 1 WH49X27327 (Basket) and 1 WH49X27329 (Tub) and 1 WH44X27188 (Tub Cover) and 2 WH16X27179 (Damper)s and 2 WH16X27180 (Damper)s, states that autho needed"

We serviced a

GENERAL ELECTRIC DRYER

Model GTD45EASJ3WS

Near Henrietta, New York 14467

Jeremy

Job Details: 03/30/2026

"Start button cracked and getting stuck causing no operation. Replaced start button, unit checks good."

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GSS25GYPJCFS

Near Rochester, New York 14621

Trevor

Job Details: 03/30/2026

Installed new user control board.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Rochester, New York 14619

Trevor

Job Details: 03/30/2026

Installed new drain pump sent by SQ. Dishwasher is now draining normally and not leaking.Customer couldn't provide any documentation from SQ.