Near Penfield, New York 14526
Evan
Job Details:
04/23/2019
RANGE WHIRLPOOL WEG750H0HZ0
Installing new hinge due to old hinges causing door not to seal. Installed new hinge Unit tested good
Near Rochester, New York 14625
Evan
Job Details:
04/23/2019
WASHER MAYTAG A71204
Replacing injector hose due to unit leaking from air trap on hose. Replaced hose Ran test cycle Unit tested good
Near Fairport, New York 14450
Dave F
Job Details:
04/23/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Replaced left hand door due to water line freezing . Check seals . Refrigerator is sealing good . Adjusted temperatures to recommended. Tested good .
Near Rochester, New York 14606
Shaiman
Job Details:
04/23/2019
DRYER AMANA NED4655EW1
Customer concerned with dry times that are longer than usual. Failed airflow test. Suggested customer to clean vent.
Near Rochester, New York 14618
Dave L
Job Details:
04/20/2019
WASHER WHIRLPOOL WHD5090GW0
Unit displaying a main relay fault. Voltage to ACU is correct. Ordering ACU. ; ordrng 1 W11239098 (CONTROL)
Near Rochester, New York 14611
Dave L
Job Details:
04/20/2019
DISHWASHER MAYTAG MDBH979AWW3
"Unit is not draining on its own. Can canceled to drain out water. Ordering OWI based on history. ; ordrng 1 WPW10705575 (sensor), dspstn on spec-tagged invntry: 1 W10648041 VALVE"
Near Rochester, New York 14608
Evan
Job Details:
04/20/2019
RANGE HOTPOINT RGB526DEH3WW
Customer stated unit will not light top burners. Suspecting spark module is failing. Ordering spark module ; ordrng 1 WB13X24323 (SPARK MODULE)
Near Penfield, New York 14526
Evan
Job Details:
04/20/2019
OVEN WHIRLPOOL WFE320M0ES2
Customer is still experiencing same issue unit is shutting bake cycle off after being in bake for over an hour. Control has already been replaced. Called tech line After speaking with tech line spoke about possible causes for issue. Tech line could not recommend any resolution for issue due to everything on unit checking out. Technician suspecting an issue with harness Ordering harness SR: 772465970; ordrng 1 W11219895 (HARNESS )
Near Rochester, New York 14621
Evan
Job Details:
04/20/2019
RANGE WHIRLPOOL WFE540H0AS0
Customer stated unit produced large popping noise while unit was in bake. Upon inspection discovered that bake element had made contact with cabinet causing issue. Unit needs bake element new thermal fuse and control Ordering all parts listed above ; ordrng 1 W10779716 (BAKE ELEMENT ) and 1 WP3196548 (THERMAL FUSE ) and 1 WPW10586737 (CONTROL )
Near Rochester, New York 14617
Evan
Job Details:
04/20/2019
DISHWASHER WHIRLPOOL GU2500XTPT3
Customer stated that 3rd level sprayer keeps falling off into rack. Upon inspection discovered that sprayer had corroded causing unit to keep falling. Also discovered that door gasket was ripped Ordering tube feed Ordering gasket ; ordrng 1 8193983 (SPINNER) and 1 W10542314 (DOOR GASKET ) and 1 WP8558964 (TUBE FEED)
Near Marion, New York 14505
Evan
Job Details:
04/20/2019
WASHER MAYTAG MVWC500VW1
Unit is now clicking after new clutch was installed. Discovered that clutch was not installed properly and damaged basket drive. Ordering basket drive ; ordrng 1 W10820043 (BRAKE DRIVE )
Near Canandaigua, New York 14424
Dave F
Job Details:
04/20/2019
REFRIGERATOR WHIRLPOOL GARF19XXYK01
Refrigerator not cooling . Compressor not turning on . Called Techline SR 7724663393 . Ordering compressor WPW10466675 Refrigerator is under warranty. 60 months parts and labor . ; ordrng 1 WPW10466675 (compressor)
Near Penfield, New York 14526
Evan
Job Details:
04/20/2019
MICROWAVE KITCHENAID KOCE507ESS06
Customer stated that latch is failing door thinks that it is open and is causing unit not to start. Upon inspection discovered that latch on right side is failing to sense when door is shut. Ordering interlock harness ; ordrng 1 W11241293 (INTERLOCK HARNESS)
Near Rochester, New York 14620
Shaiman
Job Details:
04/20/2019
DRYER WHIRLPOOL LGQ9858LW0
Blown thermal fuse caused no heat. Replaced fuse. Unit testing good.; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Pittsford, New York 14534
Dave F
Job Details:
04/20/2019
REFRIGERATOR GE ZISS480DXASS
Helped Steve .
Near Fairport, New York 14450
Dave F
Job Details:
04/20/2019
OVEN GE JK3500SF3SS
Oven had F96 error . Error code for fan to slow . Fan motor seized . Replaced fan motor . Tested unit . Tested good .
Near Fairport, New York 14450
Dave F
Job Details:
04/20/2019
REFRIGERATOR AMANA AFI2539ERB00
Replaced ice maker due to no functioning. Tested unit .tested good .; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER
Near Penfield, New York 14526
Dave F
Job Details:
04/20/2019
REFRIGERATOR MAYTAG M1TXEGMYB01
Ice maker fill tube frozen. Found the water was coming in slow . Closed the self tapping water valve and reopened. Tested water flow again . It is now working as expected.
Near Fairport, New York 14450
Dave F
Job Details:
04/20/2019
COOKTOP KITCHENAID KICU509XBL00
Cooktop had thermal crack . Cooktop is covered under warranty . Replaced cook top . Charged labor and shipping . Tested unit . Tested good .
Near Fairport, New York 14450
Dave F
Job Details:
04/20/2019
REFRIGERATOR WHIRLPOOL ED20TKXFW01
Refrigerator temperature was lower then recommended turn up to recommend . Refrigerator turned on and is cooling . Checked compressor and both fans work good . Customer will monitor.
Near Hilton, New York 14468
Dave L
Job Details:
04/20/2019
DRYER MAYTAG MEDC215EW1
Checked unit for long dry times. Venting is clear and unit is getting proper voltage and heating. This is most likely a loading issue. Door catch was difficult to operate adjusted and tested.
Near Rochester, New York 14612
Dave L
Job Details:
04/20/2019
REFRIGERATOR WHIRLPOOL WRF736SDAB13
Unit was not. Oolong due to not defrosting. Found an open neutral to the defrost heater. Connector was not properly seated preventing the heater from coming on.reseated and tested in test 38. Heater came on.
Near Rochester, New York 14606
Dave L
Job Details:
04/20/2019
RANGE AMANA AGR5844VDS1
Documented fired damages. Called techline and whilpool safety.SR7724659325Email pics to Us_cxc_safety@whirlpool.com7724641369
Near Rochester, New York 14616
Dave L
Job Details:
04/20/2019
REFRIGERATOR MAYTAG MBF2258XEW6
Damper it making a noise on start up. Damper operating normally. Adjusted temp setting to mitigate noise.
Near Rochester, New York 14616
Evan
Job Details:
04/20/2019
WASHER KENMORE 110.2810231
Customer stated unit was running very loudly during spin cycle. Upon inspection discovered that upper bearing had failing causing issue. Replaced bearings and drive shaft Ran diagnostic cycle Unit tested good
Near Rochester, New York 14612
Dave L
Job Details:
04/20/2019
REFRIGERATOR MAYTAG MFF2055YEM01
Replaced defrost thermistor and cleared coil due to unit not defrosting.
Near Rochester, New York 14612
Dave L
Job Details:
04/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
Replaced auger motor and sealed cabinet due to u it not dispensing. U it tested good.
Near Penfield, New York 14526
Evan
Job Details:
04/20/2019
DISHWASHER KITCHENAID KDTE234GPS0
Customer stated unit was dripping from corners of door. Checked for error codes. No codes present. Ran diagnostic cycle. During diagnostic cycle discovered that door gasket on left side was out of track not providing a proper seal. Also discovered that unit was. Wet soapy inside cabinet after not adding any soap during cycle. Suspecting these are causes of issue. Reseated door gasket ran multiple test cycles to clear soap out of machine. Recommend customer changing type of soap Unit tested good otherwise
Near Rochester, New York 14611
Evan
Job Details:
04/20/2019
DRYER MAYTAG MEDC465HW0
Replacing power cord due to unit having thermal event on l2 at terminal block. Replaced cord Ran test cycle Unit tested good
Near Pittsford, New York 14534
Steve
Job Details:
04/20/2019
REFRIGERATOR GE ZISS480DXASS
Pulled refrigerator out and replaced condensor fan motor. The refrigerator tested good.
Near Pittsford, New York 14534
Steve
Job Details:
04/20/2019
MICROWAVE WHIRLPOOL WMH32519HZ3
Replaced main control and humidity sensor for not sensing humidity and overcooking a potato. Sr#7724660190 tested resistance and harness tested good. Tech line had me try another potato with holes in it from a fork. The microwave sensed it and tested good.
Near Rochester, New York 14610
Steve
Job Details:
04/20/2019
DISHWASHER KENMORE 66513403N410
Replace other hose and drain for not draining. The dishwasher is draining now. The disposal fills up and does not drain well. Told customer to run hot water at sink and turn on disposal for a few seconds.
Near Rochester, New York 14609
Steve
Job Details:
04/20/2019
WASHER GE NA123
Found power to motor but inverter has no power. Customer is going to repkace
Near Rochester, New York 14607
Steve
Job Details:
04/20/2019
WASHER WHIRLPOOL CAE2745FQ0
Replaced coin chute for not always activating washer. The coin chute worked five times consistently. The washer tester
Near Pittsford, New York 14534
Steve
Job Details:
04/20/2019
DISHWASHER KITCHENAID KDTE204GPS0
Replaced motor sump for power to motor but not running. The dishwasher tested good.
Near Rochester, New York 14606
Shaiman
Job Details:
04/20/2019
WASHER MAYTAG MHW5630HW0
Replaced control. Unit testing good.
Near Rochester, New York 14606
Shaiman
Job Details:
04/20/2019
DRYER WHIRLPOOL MGD5630HW0
"After further investigation, the rattling noise came from a plastic grommet on the vent. Secured grommet with a screw. Unit testing good."
Near Mendon, New York 14506
Steve
Job Details:
04/20/2019
WASHER WHIRLPOOL WFW9500TW03
Removed hair from lint trap for no draining. Found the pump was stuck on testing. Removed pump and removed debris. Reassembled and tested and the washer is working as expected.
Near Rochester, New York 14606
Shaiman
Job Details:
04/20/2019
WASHER MAYTAG MVWB765FW1
Replaced console. Unit testing good.
Near Bloomfield, New York 14469
Dave F
Job Details:
04/19/2019
RANGE KITCHENAID KSDG950ESS1
Oven door not closing all the way. Found the door wasn't not put on all the way . Removed door and reseat. Door is now closing as expected.
Near Rochester, New York 14623
Shaiman
Job Details:
04/19/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02
Gasket can not be replaced. The whole door must be replaced. Ordering FF door.; ordrng 1 LW11255366 (DOOR)
Near Fairport, New York 14450
Dave F
Job Details:
04/19/2019
WASHER CROSLEY VAW3584GW1
Tub on bottom in cracked and is leaking water . Called techline SR7724650260 documented findings . Customer is going to contact company they bought unit and see if they can return it . Customer will call if wants to move on with repair . Order tub if so W10371566
Near Marion, New York 14505
Dave F
Job Details:
04/19/2019
WASHER MAYTAG MVWC500VW1
Replaced clutch due to not spinning up to speed. Tested unit . Tested good .
Near Victor, New York 14564
Dave F
Job Details:
04/19/2019
DISHWASHER KITCHENAID KDFE104DSS2
Dishwasher lights just blinking . Control lock is off. Doesn't respond to touch . Power cycled unit . No change . Unplugged user interface . Drain pump did not come on . Ordering control W10854215 and user interface WPW10537336; ordrng 1 W10854215 (cntrl-elec) and 1 WPW10537336 (panel-cntl)
Near Pittsford, New York 14534
Dave F
Job Details:
04/19/2019
REFRIGERATOR KITCHENAID KRSF505ESS01
Replaced the right hand door for having a dent on the bottom of the unit .door seals good . Refrigerator door is missing badge after replacement. Ordering badge W10909682 . Ship to customer ; ordrng 1 W10909682 (nameplate)
Near Shortsville, New York 14548
Dave F
Job Details:
04/19/2019
DISHWASHER WHIRLPOOL WDT710PAHW1
Dishwasher had F4E3 error code . Found the washer pump was not turning on . Replaced washer pump . Tested washer in auto diagnostics. Tested good .
Near Hilton, New York 14468
Dave L
Job Details:
04/19/2019
WASHER WHIRLPOOL WTW8500BW0
Replaced valve and dispenser due to small leak. Leveled machine and added zip tie to drain hose. Unit tested good.
Near Lyons, New York 14489
Dave F
Job Details:
04/19/2019
MICROWAVE WHIRLPOOL UMV1160CB6
"Called Techline SR 7724654164 . High voltage transformer is burnt . Techline said to order transformer W10836753 , diode W10492278 , capacitor W10850446; ordrng 1 W10492278 (diode) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg)"
Near Webster, New York 14580
Dave L
Job Details:
04/19/2019
WASHER MAYTAG MVWX655DW1
Washer had bee I a flooded basement and is noisier than normal as a result of the water damage. Unit ran through diagnostics. Transmission is loud and the motor is very corroded. Not recommending a repair due to the amount of damage to the machine. Unit is operational at this time. Calibrated unit.
Near Webster, New York 14580
Dave L
Job Details:
04/19/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Replaced doors due to misalignments. New doors line up much better.
Near Rochester, New York 14617
Dave L
Job Details:
04/19/2019
DRYER GE DHDSL46EG0WW
Door switch is not closing. Ordering switch; ordrng 1 WE4M415 (DOOR SWITCH)
Near Rochester, New York 14619
Evan
Job Details:
04/19/2019
WASHER KENMORE 110.2684269
Customer stated unit was not draining water. Spoke with customer about issue. Customer stated they had heavy load inside machine and machine had stopped itself while spinning. After removing clothes customer turned dial to spin again and water began to drain. Filled unit and let it begin cycle. Discovered dog agits were worn. Replaced agits. When reaching spin portion of cycle unit drained and spun out as it should. Filled and drained unit multiple times. Suspecting that unit was off balance during load this was cause for issue. Unit itself is draining as it should. Unit tested good ; used 1 80040 (DOG 4PK) from stock
Near Webster, New York 14580
Dave L
Job Details:
04/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00
"Icemaker fill tube is frozen and has split. ordering fill tube and returning with icemaker; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve), dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
Near Canandaigua, New York 14424
Dave F
Job Details:
04/19/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00
Replaced fan motor and fan blade . Tested unit . Tested good .
Near Penfield, New York 14526
Evan
Job Details:
04/19/2019
RANGE WHIRLPOOL WEG750H0HZ0
Installing new hinges due to door not shutting properly. Installed 1 new hinge other hinge is damaged. Returning 1 hinge and ordering new replacement.; ordrng 1 W11162113 (HINGE )
Near Rochester, New York 14612
Gary
Job Details:
04/19/2019
REFRIGERATOR KENMORE 106.742344
"Replaced ice maker that was not cycling, tested OK."
Near Rochester, New York 14624
Steve
Job Details:
04/19/2019
RANGE JENN AIR JGS9900CDF01
Inspected the stove top and found all the screws on the burners are seized. Explained to the customer the cost of the parts would be expensive and he is going to continue to use a lighter to light the right front burners.
Near Rochester, New York 14626
Gary
Job Details:
04/19/2019
RANGE WHIRLPOOL MGR8800FZ0
"Added ground mod, ordering probe and dsi to correct intermittent lighting and oven not holding temp..; rqstng P&A on 1 W10833885 (sensor) and 1 WPW10511278 (module-spk)"
Near Rochester, New York 14624
Steve
Job Details:
04/19/2019
50#IM 15" FS ADMIRAL NA123
Drug test done
Near Rochester, New York 14617
Steve
Job Details:
04/19/2019
RANGE WHIRLPOOL WFG550S0HZ0
Found the simmer flames on both front burners were to high causing food to burn and cook to quickly. Lowered simmer flames and the range tested good.
Near Churchville, New York 14428
Steve
Job Details:
04/19/2019
DRYER FRIGIDAIRE GLGQ2152ES0
"Found dryer squeaking. Ordering bearing kit, felt seal and idler. ; ordrng 1 131863007 (IDLER) and 1 134440200 (seal felt upper) and 1 5303281153 (bearing kit-rear)"
Near Rochester, New York 14618
Steve
Job Details:
04/19/2019
DISHWASHER KITCHENAID KDTE504DSS0
Replaced both upper rack tracks for broken racks causing upper rack to not pull out properly. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK
Near Rochester, New York 14623
Steve
Job Details:
04/19/2019
REFRIGERATOR WHIRLPOOL WRT138FZDB00
Found gasket loose on fresh food door. Fastened gasket. Lowered front legs for better closing. Loosened and readjusted freezer door for proper seal.
Near Henrietta, New York 14467
Steve
Job Details:
04/19/2019
WASHER MAYTAG MHW8200FW0
Tested washer and the washer sounded normal. Put a load of wet towels in and spun out. The washer worked as expected.
Near Pittsford, New York 14534
Steve
Job Details:
04/19/2019
REFRIGERATOR GE PSW26SGPASS
Replaced both fresh food thermistors for freezing in fresh food section. Customer is going to monitor.
Near Rochester, New York 14607
Dave L
Job Details:
04/19/2019
REFRIGERATOR KENMORE 253.934509
Compressor is making a slight buzzing noise on start up. Customer is not interested in repairing
Near Rochester, New York 14612
Dave L
Job Details:
04/19/2019
REFRIGERATOR MAYTAG MBR2255KES
Compressor and fans running but there is no cooling. Evaporator is leaking. Quoted customer for an evaporator. Customer is going to replace.
Near Rochester, New York 14616
Dave L
Job Details:
04/19/2019
WASHER KENMORE 417.481127
Unit is not starting due to motor current error. Quoted for motor. Use to re is going to replace.
Near Rochester, New York 14616
Gary
Job Details:
04/19/2019
WASHER MAYTAG MVWB835DC3
Replaced ui that was not accepting user commands. Tested okay.
Near Fairport, New York 14450
Evan
Job Details:
04/19/2019
WASHER WHIRLPOOL WFW87HEDC1
Replacing drain pump due to impeller inside old pump breaking causing unit not to drain. Replaced drain pump Ran diagnostic cycle Unit tested good
Near Rochester, New York 14617
Gary
Job Details:
04/19/2019
RANGE WHIRLPOOL WFG361LVT1
Installed insulated harness kit and grounding screw for bake burner that wouldn't light.; dspstn on spec-tagged invntry: 1 WPW10701462 HARNESS-INSULATED
Near Walworth, New York 14568
Evan
Job Details:
04/19/2019
DISHWASHER KITCHENAID KUDS30IXBL7
Customer stated unit was overflowing coming from bottom of front door. Checked for error codes Unit displaying 4 error codes 6-4 (float switch open) 10-1(dispenser electrical problem) 6-6 ( cool water incoming ) 8-2 (drain motor electrical problem) Let unit begin diagnostic cycleWhile letting unit fill with water could see water begin to drip out from underneath door. Waited until portion of cycle where dispenser was supposed to open dispenser did not open and unit was still filling with water. Fill valve triac on control board is shorted unit will need new control board. Quoted customer for repair...W11035586 (control) $187.00Labor $74.90S&H $11.11Service Call $89.95 Tax : $29.03Total : 391.00Customer does not want to proceed at this time Collecting service call fee
Near Rochester, New York 14621
Evan
Job Details:
04/19/2019
RANGE WHIRLPOOL WFE320M0ES2
Replacing terminal block and control due to L2 breaking at terminal block and making contact with cabinet causing board to short out. Replaced blockReplaced control Ran bake test cycle Unit tested good
Near Macedon, New York 14502
Evan
Job Details:
04/19/2019
OVEN WHIRLPOOL WFG515S0EW1
Replacing temperature sensor due to unit failing to sense correct temperature. Replaced sensor. Ran test preheat up to 350. Even after calibrating unit down -30 degrees unit is still 75 degrees higher than what control is showing. Ordering control ; ordrng 1 WPW10348710 (CONTROL )
Near Rochester, New York 14609
Gary
Job Details:
04/19/2019
REFRIGERATOR WHIRLPOOL ED5VHEXVQ00
"Replaced broken hinges on dispenser with ice door kit, replaced leaking water valve. All tested OK"
Near Rochester, New York 14609
Gary
Job Details:
04/19/2019
WASHER MAYTAG MVWC465HW2
"Unit had a long fill error code, found cold water valve was mostly off, ran unit and checks okay."
Near Rochester, New York 14625
Evan
Job Details:
04/19/2019
WASHER MAYTAG A71204
Customer stating that unit is leaking water. Upon inspection discovered that unit was leaking from injector hose between valve and tub. Unit was leaking every time machine was filling. Ordering injector hose ; ordrng 1 WP206680 (INJECTOR HOSE )
Near Rochester, New York 14624
Gary
Job Details:
04/19/2019
OVEN JENN AIR JJW2830WB00
"Replaced slow running fan causing error codes, aptec warranty. Ran and tested both ovens, checking okay, erased error codes"
Near Rochester, New York 14626
Shaiman
Job Details:
04/19/2019
RANGE WHIRLPOOL WFE770H0FZ2
"Replaced all door parts. After repair, the door would not shut completely. After further investigation it was discovered that the inside cavity is damaged in the top right corner preventing the door from closing completely. No serviceable parts. Called tech line, unit is not repairable. SR: 7724655490"
Near Pittsford, New York 14534
Evan
Job Details:
04/19/2019
REFRIGERATOR GE PSW26SGPASS
Assisting Steve
Near Rochester, New York 14609
Shaiman
Job Details:
04/19/2019
WASHER MAYTAG MVWC565FW
"F8E1 Code upon arrival. Water supply was shut off. Turned on water supply, cleared error codes then ran auto diagnostic cycle. Unit completed cycle with no new error codes. Calibrated. Customer monitor."
Near Rochester, New York 14622
Shaiman
Job Details:
04/19/2019
WASHER WHIRLPOOL WTW7800XW4
"Customer concerned with machine not completing a cycle then displaying an error code. Long drain error code. Cleared code, unit testing good.; ordrng 1 W10536347 (drain pump asm)"
Near Rochester, New York 14612
Dave L
Job Details:
04/18/2019
DISHWASHER KITCHENAID KDTE234GPS0
"Hinges were binding preventing e door from closing. Adjusted door hinges. Door now shutting properly. Bottom rack wheel is broken ordering wheel to be shipped direct. ; ordrng 1 W10195416VSHIPDIRECT (SHIP DIRECT), dspstn on spec-tagged invntry: 1 W11259786 TRACK"
Near Rochester, New York 14616
Dave L
Job Details:
04/18/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Replaced lights due to intermittent operation. Lights still not operating. Ordering led and switchesS. ; ordrng 1 WP2149705 (switch) and 1 WP2321285 (switch) and 1 WPW10515057 (light)
Near Rochester, New York 14615
Dave L
Job Details:
04/18/2019
WASHER WHIRLPOOL WFW75HEFW0
Unit is getting stuck in the spin cycle. Ordering ACU per service bulletin w10913408.; eml tckt failed
Near Rochester, New York 14612
Dave L
Job Details:
04/18/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Front panel was damaged. Kaypad is also damaged. Ordering keypad. ; ordrng 1 W11302464 (CONSOLE)
Near Rochester, New York 14611
Evan
Job Details:
04/18/2019
DRYER MAYTAG MEDC465HW0
"Customer stated unit was not heating. Went to check incoming voltage discovered that L2 had burned up at terminal block causing unit not to heat. Unit needs new cord Ordering cord ; ordrng 1 PT220L (3 WIRE POWER CORD ), dspstn on spec-tagged invntry: 1 279838 ELEMENT"
Near Brockport, New York 14420
Gary
Job Details:
04/18/2019
RANGE WHIRLPOOL WFG525S0HZ1
"FL burner is not lighting consistently, ordering burner assy.; ordrng 1 W11197500 (holder-orf) and 1 W11246789 (igntr-surf) and 1 WPW10515455 (burnr-head)"
Near Rochester, New York 14612
Gary
Job Details:
04/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
Auger motor has seized up due to moisture buildup ordering auger motor and sealant for mullion. ; ordrng 2 8201711 (adhesive)s and 1 WPW10317991 (motor)
Near Rochester, New York 14626
Evan
Job Details:
04/18/2019
WASHER WHIRLPOOL WTW5000DW2
Replacing control board due to unit flashing f5e3 error code even after replacing latch. Replaced control Ran diagnostic cycle Unit tested good
Near Rochester, New York 14621
Evan
Job Details:
04/18/2019
DRYER GE DCVH680GJ1MR
Unit is still experiencing same issue. Issue with door has been fixed door is no longer opening during cycle. Unit is shutting off during cycle. Motor is failing causing issue. Motor is overheating causing unit not to spin. Quoted customer to replace motor WE17X23463 (motor) $ 130.00 WE16X20393 (blower wheel) $25.00 Labor $74.90 Customer has decided to replace machine and does not want to proceed with repair
Near Webster, New York 14580
Evan
Job Details:
04/18/2019
DRYER MAYTAG MGD4200BG0
Customer stated door is not closing properly. Upon inspection discovered that hinge inside door was failing causing door to sag therefore not shutting properly.Ordering inner door assembly ; ordrng 1 W11229601 (DOOR ASSEMBLY) and 1 WPW10208398 (HINGE CAP) and 1 WPW10208415 (HINGE BASE ) and 1 WPW10208419 (HINGE PLATE)
Near Rochester, New York 14622
Evan
Job Details:
04/18/2019
DISHWASHER WHIRLPOOL WDT750SAHV0
Customer stated unit was not draining. Upon arrival unit was full of water. Vacuumed water from unit.Removed pump to inspect impeller. Ran drain cycle with pump uninstalled to observe impeller.Impeller would not spin. Replaced pump Ran diagnostic cycle Unit tested gold
Near Webster, New York 14580
Evan
Job Details:
04/18/2019
WASHER WHIRLPOOL WTW6200VW0
Customer stated that unit was flashing SD error code every time unit was going into spin cycle. Removed basket to inspect drive shaft. Shaft was corroded causing wash basket not to move freely. Unit needs bearing and drive shaft kit. Customer does not want to proceed with repair due to age of machine.Collecting service call fee
Near Webster, New York 14580
Evan
Job Details:
04/18/2019
WASHER WHIRLPOOL MVWX655DW1
Customer stated they were experiencing issues with dispenser drawer. Upon inspection discovered that detergent marker for drawer was falling out of place causing drawer not to open. Removed drawer Reseated detergent marker Reinstalled drawer Checked for error codesNo codes present Ran test cycle Unit tested good
Near Rochester, New York 14622
Dave L
Job Details:
04/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB00
Gallon bin on door has a broken support and is unusable. Crisper shelf has also split preventing the crisper fro. Opening ordering shelf parts.; rqstng P&A on 1 W11162439 (CRISPER) and 1 W11239961 (BIN)
Near Webster, New York 14580
Dave L
Job Details:
04/18/2019
RANGE WHIRLPOOL WFG540H0ES1
Unit is not getting a strong spark and is not igniting all the time. Ordering DSI board. Part covered per KB; ordrng 1 WPW10511278 (module-spk)
Near Rochester, New York 14624
Gary
Job Details:
04/18/2019
REFRIGERATOR MAYTAG MBF1952VEW1
"Defrosted ice from top of evap, customer was gone for 7 weeks, did not defrost correctly."
Near Rochester, New York 14624
Gary
Job Details:
04/18/2019
DISHWASHER AMANA ADB1400AGW0
"Ran diagnostics, no error codes, advised customer to run hi temp wash and heated dry. Customer only tried 1 hr was. Advised to use normal and heated dry"
Near Rochester, New York 14622
Gary
Job Details:
04/18/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01
"Unit was producing ice when I arrived, checking okay, customer to watch. Charged service call only."