Service History 33 - Appliance Tec

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Syracuse, NY 13219

Chuck

Job Details: 10/13/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near Rochester, NY 14616

Dave L

Job Details: 10/13/2022

Found leak on plastic water supply line. Leak is on the house side. Recommending that the customer have a qualified plumber install a copper water supply line.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Newark, NY 14513

Andres

Job Details: 10/13/2022

Washers model was worn out and could not see model number so previous tech accidentally got the wrong part number. I found the model and I'm ordering correct part.; ordrng 1 W11217817 (Suspension)

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Lyons, NY 14489

Andres

Job Details: 10/13/2022

I went to install lid on the washer I noticed that it had a dent. Ordering new lid.; ordrng 1 Wpw10460693 (Lid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/13/2022

Replaced ice maker. Component cycled and filled. Operating normal.

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW3

Near Penfield, NY 14526

Josh Henchen

Job Details: 10/13/2022

"Customer stated dryer stopped working. Checked and found no codes, Ran all cycles with different temps, functions as expected. Dryer checks good."

We serviced a

WHIRLPOOL OVEN

Model MGR6600FZ2

Near Penfield, NY 14526

Josh Henchen

Job Details: 10/13/2022

"Replaced faulty ignitor, cleaned bake burner, tested range. Heated to 350 in 13 mins. Range checks good.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"

We serviced a

WHIRLPOOL WASHER

Model GHW9150PW2

Near Syracuse, NY 13219

Chuck

Job Details: 10/13/2022

Customer canceled service

We serviced a

KITCHENAID RANGE

Model KSDB900ESS1

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/13/2022

"Oven is not heating. Found that bake element is burned out, ordering element.; ordrng 1 W10779716 (Bake Element)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Rochester, NY 14624

Josh Henchen

Job Details: 10/13/2022

"Replaced Cam, door latch, striker, drain pump, and agitator due to washer making loud noise and stopped draining. Ran unit in diagnostic mode, all functions good. Ran quick load no noises. Recalibrate unit, washer checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11394572 DOOR LATCH , and 1 W11457841 STRIKE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFC2290VPY4

Near Hilton, NY 14468

Dave L

Job Details: 10/13/2022

Repaired broken damper that was preventing cooling. Gaskets are torn ordering fresh food and freezer gaskets. Customer paid in full. Refrigerator cooling after damper repair. ; ordrng 2 W10830047 (Gasket)s and 1 W10436252 (Gasket freezer)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ06

Near Cicero, NY 13039

Chuck

Job Details: 10/13/2022

"Customer stated upon replacing the light bulb the unit stopped working. After inspecting unit i discovered that the fuse was blown. I replaced fuse and all power was restored to unit. Surface light was still not working, control tested bad. I quoted customer to replace fuse and control W11342846 but they declined the control portion of the repair. Replaced fuse."

We serviced a

KITCHENAID RANGE

Model KSGB900ESS1

Near Hilton, NY 14468

Dave L

Job Details: 10/13/2022

SR7734807452 documented intermittent right front burner with tech line. Adjusted spreader until flame was consistent. ; ordrng 1 WPW10256028 (Burner)

We serviced a

KITCHENAID REFRIGERATOR

Model KFCO22EVBL2

Near Fairport, NY 14450

Ray Benedetto

Job Details: 10/13/2022

Freezer is getting frost buildup in front right corner of freezer. Found gap in door gasket on right top. Needs gasket to repair.; ordrng 1 W10436252 (Door Gasket)

We serviced a

KITCHENAID RANGE

Model KOCE500ESS05

Near Bloomfield, NY 14469

Jeremy

Job Details: 10/13/2022

"Microwave does not come on. Tested lamp according to tech sheet, tests bad. Ordering lamp.; rqstng P&A on 1 WPW10490593 (Lamp Housing) and 1 W10886919 (Lamp)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Farmington, NY 14425

Jeremy

Job Details: 10/13/2022

Customer stated dishes are not getting dry. Ran diagnostics and found F7E1. Verified heater operation in diagnostic cycle. Ordering control board.; rqstng P&A on 1 W10906426 (Control)

We serviced a

MAYTAG DRYER

Model MED6630HC2

Near Lyons, NY 14489

Andres

Job Details: 10/13/2022

Installed new lid on unit.

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Liverpool, NY 13090

Chuck

Job Details: 10/13/2022

"Replaced igniter. Igniter still wasnt glowing when i tested unit. 120 volts going to igniter. Found error code F2E1- stuck key. New igniter tested bad, reordering igniter 279311. SR7734807506; ordrng 1 279311 (Igniter)"

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHW0

Near Hilton, NY 14468

Dave L

Job Details: 10/13/2022

Customer is concerned with clean light not coming on at the end of the cycle. Found f6e4 error in diagnostics and significant suds in the dishwasher sump. Cleared suds. Unit tested okay afterwards

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Palmyra, NY 14522

Andres

Job Details: 10/13/2022

Replaced sump and pump along with bottom wash arm. I started a normal cycle and watched for any leaks. Unit is washing properly now.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Victor, NY 14564

Jeremy

Job Details: 10/13/2022

"Found unit completely unresponsive. Unplugged unit and plugged and motor begins to run immediately then control shuts off. Unplugged motor and control functions properly. Unit has F1E1 and F1E2. Ordering motor, capacitor and control.; ordrng 1 W11399433 (Control) and 1 W11497303 (Motor) and 1 W11428524 (Capacitor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Churchville, NY 14428

Josh Henchen

Job Details: 10/13/2022

"Replaced broken adjuster on top rack. Tested dishwasher, Checks good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Waterloo, NY 13165

Doug Balcom

Job Details: 10/13/2022

Customer does not have the part yet. They are contacting ups to track it down. Needs to be rescheduled after they receive the part. ; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFX2876DRM00

Near Fairport, NY 14450

James

Job Details: 10/13/2022

No cooling in freezer. Ff section frozen over. Test 4 passed. Compressor not turning off. Defrosted evap. Thermistor is corroded. Freezer led dead. Need harness control and led; ordrng 1 W10837236 (Thermistor) and 1 Sh15 and 1 WPW10628307 (Control) and 1 W11130208 (Led)

We serviced a

KITCHENAID MICROWAVE

Model KEMS308SSS00

Near Fairport, NY 14450

James

Job Details: 10/13/2022

"Customer stated white light coming from behind panel and noise changes intermittently while using microwave. No errors. Unit functioning as normal upon arrival. Told customer to monitor and if either issues reoccur, then to replace parts. No sc if labor is paid. ; used 1 Sh15 from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/13/2022

Unit leaked inside fridge. Cleared out rear drain tube and verified water drained correctly. Angled drain so runoff is better directed toward drain hole.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Victor, NY 14564

Jeremy

Job Details: 10/13/2022

"Replaced user interface for F2E2 error code, unit tested good."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Avon, NY 14414

Jeremy

Job Details: 10/13/2022

"Replaced control and user interface for unresponsiveness. Ran diagnostic cycle and found when wash motor starts, it takes out the control board. Ordering motor and control.; ordrng 1 W11410070 (Control) and 1 W11414076 (Wash Motor)"

We serviced a

JENN AIR OVEN-MW COMBO

Near Geneseo, NY 14454

Jeremy

Job Details: 10/13/2022

"Found faulty door switch causing main fuse to blow. Ordering switch and fuse.; ordrng 1 WPM0805101 (Fuse), used 1 WPM0805101 (FUSE-20A), 1 W10915404 (SWITCH - 3/16'), and 1 WPM0805101 (FUSE-20A) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Perry, NY 14530

Jeremy

Job Details: 10/13/2022

Broke plastic hinge cover to gain access to hinge screws and adjust door to prevent gasket tears. Replaced door gaskets. Need to order hinge as cover screw is cross threaded into hinge.; ordrng 1 WP12963205ED (Right hinge)

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Geneva, NY 14456

Doug Balcom

Job Details: 10/13/2022

"Replaced gearcase, splutch, and belt. Ran diagnostic test no codes. Unit is operating as designed."

We serviced a

AMANA WASHER

Model NTW4516FW

Near Geneva, NY 14456

Doug Balcom

Job Details: 10/13/2022

Replaced control and water inlet valve. Ran calibration cycle. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Penfield, NY 14526

Andres

Job Details: 10/13/2022

I went to try and replace drip tray but I realized that in order to replace it unit needs to be to tipped on its side so I was unable to do it. I poured water into drip tray to know if it was really cracked but I did not see any water leak through. When they shut the water off customer does not see any puddles but when water is on they do see water. I suggested customer gets water line replaced. ; dspstn on spec-tagged invntry: 1 W11084807 EXTENSION

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Clyde, NY 14433

Doug Balcom

Job Details: 10/13/2022

Customer wants to wait until the extended warranty dispatch is sent to us. ; saved tckt

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lyons, NY 14489

Doug Balcom

Job Details: 10/13/2022

Customer states unit only drains. Needs a control. Found unit slow to fill. Needs a water valve. Ordering control and water valve. ; rqstng P&A on 1 W11170317 (Control) and 1 W11210463 (Water inlet valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Webster, NY 14580

James

Job Details: 10/13/2022

Doors are not square to each other. Ice was melting down dispenser. Adjusted doors and molded gaskets. Rh door 1\8 in off on top corner. Recommend installing small shim in rr of cabinet. Customer is to monitor ice melting.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Hilton, NY 14468

Dave L

Job Details: 10/13/2022

The freezer door is building condensation on the outside near the mullion. This is also causing ice to clump in the bin due to warm air penetrating door. Ordering freezer door; ordrng 1 W11551458 (Freezer door)

We serviced a

WHIRLPOOL WASHER

Model CAE2795FQ1

Near Auburn, NY 13021

Doug Balcom

Job Details: 10/13/2022

Customer states unit is leaking. Found leaking water inlet valve. Unit will not allow me into diagnostic test. Techline said to replace the con. SR# 7734806844; ordrng 1 W11205048 (Water inlet valve) and 1 W11188527 (Control)

We serviced a

WHIRLPOOL RANGE

Model ACR4303MFW2

Near Webster, NY 14580

James

Job Details: 10/13/2022

"Replaced element and tested. 120v to bake and broil. Electrical incident damaged control. Uninstalled part. Customer going to get parts authorization. ; rqstng P&A on 1 W10904901 (Control), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Webster, NY 14580

James

Job Details: 10/13/2022

Led module has failed in ff section. ; ordrng 1 W11527432 (Led) and 1 Sh15

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Auburn, NY 13021

Doug Balcom

Job Details: 10/13/2022

Customer states unit stopped mid cycle. Ran diagnostic test found F1E1 error code. Main ACU fault. Needs a control. Ordering control. ; ordrng 1 W11513246 (Control)

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWW2

Near Webster, NY 14580

James

Job Details: 10/13/2022

Rinse cycle turms off before washing. Dispenser not opening. Rinse aid seems to be leaking out. Tested unit. Rinse aid seal is defective and all rinse aid leaks out. Dispenser motor has melted. Need dispenser. ; ordrng 1 WPW10199696 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model W6RXNGFWQ01

Near Auburn, NY 13021

Doug Balcom

Job Details: 10/11/2022

Customer states door won't seal. Ordering refrigerator door gasket. ; rqstng P&A on 1 2319266B (Door gasket)

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Syracuse, NY 13057

Chuck

Job Details: 10/11/2022

Called customer to let him know i was on my way and he informed me that he has an appointment on Thursday 10/13 with another service provider under a extended warranty dispatch. Customer canceled service

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Hilton, NY 14468

Dave L

Job Details: 10/11/2022

Replaced overlay due to f6-e2 error. Tested ok.

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Hamlin, NY 14464

Dave L

Job Details: 10/11/2022

Replaced open bake element. Tested ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Dansville, NY 14437

Jeremy

Job Details: 10/11/2022

Replaced deli UI and aurora board for for fill tube freezing and no ice production. Unit tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Livonia, NY 14487

Jeremy

Job Details: 10/11/2022

Replaced faulty wash motor. Unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Hemlock, NY 14466

Jeremy

Job Details: 10/11/2022

"Customer stated unit will not start a cycle. Checked and found outer ring on slider had become separated causing slider to not fully engage during spin. Replaced slider, unit tested good.; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW1

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/11/2022

Found pillow case stuck under agitator. Removed agitator so article could be removed and reinstalled agitator. Unit tested good.

We serviced a

WHIRLPOOL RANGE

Model KSGB900ESS5

Near Canandaigua, NY 14424

Jeremy

Job Details: 10/11/2022

"Customer stated warming drawer does not close properly. Found right track separated causing drawer to fall. Secure track, drawer opens and closes properly."

We serviced a

JENN AIR REFRIGERATOR

Model JFX2897DRP02

Near Farmington, NY 14425

Jeremy

Job Details: 10/11/2022

"Replaced LEDs in fresh food section, all LEDs now working."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Farmington, NY 14425

Jeremy

Job Details: 10/11/2022

Replaced wash motor for failed wash motor. Unit tested good. Control was misdiagnosed as faulty.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Brockport, NY 14420

Dave L

Job Details: 10/11/2022

"Able screen on the coldWater valve was clogged causing the unit to shut off on a long fill error. Cleaned screen. Ordering valve; rqstng P&A on 1 W10869799 (Valve), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB03

Near Spencerport, NY 14559

Dave L

Job Details: 10/11/2022

Replaced drain tube a drilled hole due to door hard to open. Customer toMonitor. ; used 1 W10619951 (Drain tube) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS0

Near Spencerport, NY 14559

Dave L

Job Details: 10/11/2022

Customer is concerned with cabinet bowing out on both sides and interior shelving gaps. The cabinet and interior liner are not serviceable referring customer back to warranty.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14609

Andres

Job Details: 10/11/2022

Customer stated that they had a piece of clothing stuck underneath agitator when taking the clothing out for some reason pump was activated and would not shut off. I held cancel button down and unit canceled cycle. I then ran a diagnostic cycle which finished successfully. I also started a normal cycle watched it fill and advance to wash cycle.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rochester, NY 14609

Andres

Job Details: 10/11/2022

Installed new ACU. Put unit into diagnostic mode and ran a cycle. Cycle ran successfully and is working properly.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Avon, NY 14414

Jeremy

Job Details: 10/11/2022

"Customer stated washer will not start a cycle. Unit has F7E7 error code. Found wash motor does not run and only hums. Also found drain pump is leaking. Ordering motor, capacitor, drain pump and hose.; ordrng 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 W11399437 (Drain Pump) and 1 W10899966 (Hose)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Williamson, NY 14589

James

Job Details: 10/11/2022

"Checked pressure and pressure equalized then went over 150 psi no leeaks found. Replaced compressor and tested. Pressure was 110 and 8psi. Customer is to monitor. ; dspstn on spec-tagged invntry: 2 W11504416 COUPLER BR 8.5X6 2 W11504433 COUPLER BR 6X4 , 2 W11504436 COUPLER AL BR 6X1.8 , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Williamson, NY 14589

James

Job Details: 10/11/2022

Unit intermittent to leak. Tested and couldn't verify. Suspect pump is weak and spray arms spraying corner of door. Retest on return. ; ordrng 1 W11085683 (Pump) and 1 Sh15

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Williamson, NY 14589

James

Job Details: 10/11/2022

Replaced pump and control. Tested unit and verified operation.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14625

Andres

Job Details: 10/11/2022

Customer stated unit was not washing properly. I used clear door to see inside unit while it was washing. I noticed that bottom wash arm was not spinning. I examined wash arm and noticed that some of the holes were clogged but not enough to prevent arm from spinning. Pump is not pushing water hard enough to make wash arm spin.; ordrng 1 W11085683 (Sump and pump) and 1 W11101428 (Wash arm)

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Fairport, NY 14450

Andres

Job Details: 10/11/2022

Customer stated that unit was not draining properly. I diagnosed unit took off front panel and cleaned out filter. Filter was full of lint and not letting water flow. Filter is also has some broken pieces ordering filter.; ordrng 1 W11458347 (Filter)

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Macedon, NY 14502

Ray Benedetto

Job Details: 10/11/2022

"Replaced control board. Could not test, no 240 hook up."

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Macedon, NY 14502

Ray Benedetto

Job Details: 10/11/2022

Unit getting stuck keypad error. Replaced control board and console. Verified burners and bake were working correctly.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near Fairport, NY 14450

Andres

Job Details: 10/11/2022

Customer stated unit is leaking when in a cycle from the corners. I diagnosed unit and found the gasket is not sealing correctly against the inner door and causing water to run down the side of inner door and down into corner. Unit needs new gasket; ordrng 1 W11483553 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Liverpool, NY 13090

Chuck

Job Details: 10/11/2022

"Steamed out evaporator and Replaced fan motor, thermistor and harness. Unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Williamson, NY 14589

James

Job Details: 10/11/2022

Clicking noise then fr suspension disconnected from tub. Drum damaged cabinet during incident. ; ordrng 1 W10596395 (Cabinet) and 1 W11454372 (Gearcase) and 1 W11217817 (Suspension)

We serviced a

WHIRLPOOL OVEN

Model KODE900HBS00

Near Marion, NY 14505

James

Job Details: 10/11/2022

Lower oven wouldn't turn off. F6e4 communication error to acu. Need to replace control panel and acu at same time. ; ordrng 1 W11399171 (User interface) and 1 W11294388 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Webster, NY 14580

James

Job Details: 10/11/2022

F5e2 lock error and unit stuck on 1 minute. Ran Diagnostics cycle successfully. Cleared errors. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, NY 14617

James

Job Details: 10/11/2022

Replaced door and inspected seal. Customer is to monitor.

We serviced a

WHIRLPOOL WASHER

Model wtw4855hw1

Near Macedon, NY 14502

Ray Benedetto

Job Details: 10/11/2022

"Unit making loud noise during spin. Removed foreign object from pulley guard. Still squealing during spin. Replaced belt. Calibrated unit, operating normal.; used 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED4500MW

Near North Syracuse, NY 13212

Chuck

Job Details: 10/11/2022

"Customer stated that unit is kicking the breaker. Breaker is a 20 amp breaker. I put my amp clamp at the L1 line and ran the unit, unit is drawing 21.50 amps and when the heater kicks on after cycling the unit is drawing 24 amps before setting into drawing the 21.50 amps. I explained to the customer that the unit needs a 30 amp breaker. Unit tested good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Penfield, NY 14526

Andres

Job Details: 10/11/2022

"Customer stated that unit is still leaking after last visit. I diagnosed unit and did find water behind the fridge. I had customer turn water on, I checked line and only notice water leaking from connection where it goes for a copper line to a braided stainless line. I also noticed water to be leaking onto the bottom try of the fridge. Drip tray seems to have a crack and water is going through it and going to floor. I advised customer gets a plumber to fix connection and also replace evaporator drip tray. ; ordrng 1 W11225840 (Drip tray) and 1 W11084807 (Tube)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFX2876DRM00

Near Fairport, NY 14450

Andres

Job Details: 10/11/2022

"Customer stated unit is not cooling properly. When I arrived to home I checked fresh food section the temp was around 55, freezer was also very warm. This is a dual evaporator unit so I ran the compressor to make sure that it was coming on. Compressor and fan turned on in a diagnostic test mode. Compressor was pulling between 1.5-1.4 amps. Unit seems to be having a restriction issue but not 100% sure. I will need a sealed system tech to come take a look to make sure it's a restriction not a leak."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Rochester, NY 14618

Andres

Job Details: 10/11/2022

"Customer stated unit has stopped producing ice. I put into into a diagnostic mode and checked for error codes I did not find any codes stored. I then cycled ice make mold had cubes and cycled properly. I also checked ice box fan using test 36 I noticed that when fan was turned on it was not coming on. I checked voltage, fan had 12v DC. Unit needs new fan.; ordrng 1 W10846539 (Ice box fan)"

We serviced a

WHIRLPOOL RANGE

Model SF395LEEQ0

Near Rochester, NY 14607

Andres

Job Details: 10/11/2022

Customer stated unit was not heating on a bake cycle. I diagnosed unit found igniter is getting 110v but not glowing. Unit needs new igniter ; ordrng 1 4342528 (Igniter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs331sdhm03

Near Macedon, NY 14502

Ray Benedetto

Job Details: 10/11/2022

Unit not cooling. Found thin sheet of ice in freezer and connector to heater harness not plugged in entirely. Assembled connector correctly and disposed of ice.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW06

Near Palmyra, NY 14522

Ray Benedetto

Job Details: 10/11/2022

Replaced thermistor per previous tech's diagnosis. Power cycled unit. Operating normal.

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/11/2022

"Unit loud noise during gear shifting stage. Replaced cam and actuator. Calibrated unit and ran test mode a few times and the noise did not manifest. Customer will monitor. If issue persists, unit will need gearcase, W11454372.; used 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/11/2022

Replaced rails in freezer. No frost build-up. Customer will monitor.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 10/11/2022

Replaced console. Verified functionality of buttons.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Henrietta, NY 14467

Ray Benedetto

Job Details: 10/11/2022

"Replaced wire harness and vent fan, did not solve issue. Called Techline, during testing, wiggled connector on control board and fan started. Needs control board to repair.; ordrng 1 W11342846 (Control Board)"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Rochester, NY 14618

Josh Henchen

Job Details: 10/11/2022

Replaced old Timer/CCu due to faulty operation. Washer came unlocked and was able to run a normal cycle and tested good. Washer checks good.

We serviced a

MAYTAG DRYER

Model MED7230HC

Near Churchville, NY 14428

Josh Henchen

Job Details: 10/11/2022

"Customer had a video of the noise. Checked and found vent on back of dryer disconnect with plastic 90 bend. Eliminated the 90 had it reattached. Dryer is checking good. Customer will monitor, If problem persists order blower fan WP697772."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Churchville, NY 14428

Josh Henchen

Job Details: 10/11/2022

"Customer stated dishwasher is filling with water but not cleaning dishes. Checked and found F4E3,F7E1. Ran diagnostic cycle, unit needs new Sump WPW10455268 Grommet WPW10538166 hose W10445975; ordrng 1 WPW10455268 (Sump) and 1 W10445975 (Hose) and 1 WPW10538166 (Grommet)"

We serviced a

WHIRLPOOL WASHER

Model MVWC300BW1

Near Scottsville, NY 14546

Josh Henchen

Job Details: 10/11/2022

"Customer stated unit isn't agitating clothing. Checked and found no codes, Ran diagnostic cycle washer not agitating. Rod in middle has disconnected from gearcase and agitator. Unit would need new gears case assembly. Customer wants to get a new washer."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Churchville, NY 14428

Josh Henchen

Job Details: 10/11/2022

Customer stated top rack of dishwasher wasn't rolling properly. Checked and found front wheel on both sides damaged. Ordering W10712395 need 2.; ordrng 2 W10712395 (ADJUSTER)s

We serviced a

WHIRLPOOL WASHER

Model MVWC300BW1

Near Scottsville, NY 14546

Josh Henchen

Job Details: 10/11/2022

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Caledonia, NY 14423

Josh Henchen

Job Details: 10/11/2022

"Replaced Heater element due to bushings, SP: S17304. Tested dishwasher, Checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Spencerport, NY 14559

Dave L

Job Details: 10/11/2022

Unit was displaying f8-e4 error. Found water in drain pan. Verified water supply was not leaking. Ran dishwasher to rule out excess suds. Its likely an item in the dishwater was impeding spray arm movement resulting in a small corner leak. Customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Rochester, NY 14626

Dave L

Job Details: 10/11/2022

Customer concerned with auger getting stuck. Found auger motor to be working okay. Its likely a cube was stuck in the jaws preventing dispensing. Recommending onlyUsing ice madeBy the iceMaker in dispenser

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, NY 14626

Dave L

Job Details: 10/11/2022

ReplacedControl due to no voltage to UI. Tested ok; dspstn on spec-tagged invntry: 1 W11557935 CNTRL- ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near West Henrietta, NY 14586

Dave L

Job Details: 10/11/2022

"Replaced the evaporator and compressor due to poor cooling. Unit began cooling shortly after recharge. Customer to monitor; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504431 COUPLER BR 7.5X5 , 1 WPW10143759 DRIER-UV DYE , 1 W11109499 DRIER- TUBE , 2 W11504433 COUPLER BR 6X4 , 2 W11504447 COUPLER , 2 W11504448 COUPLER , 2 W11506619 COUPLER BR 8 , and 2 W11506620 COUPLER AL 8X8"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH1163XVQ

Near Auburn, NY 13021

Doug Balcom

Job Details: 10/11/2022

"Customer states unit will not heat. Found unit has power to the transformer but no output from magnetron. Ordering magnetron, capacitor, diode, and hv transformer. ; rqstng P&A on 1 W10269455 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W10754299 (Magnetron), ordrng 1 W10598693 (Thermostat)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Seneca Falls, NY 13148

Doug Balcom

Job Details: 10/11/2022

Customer states no cooling either compartment. Found evaporator leaking and compressor not running. Ordering compressor and evaporator. ; ordrng 1 W10832994 (Compressor) and 1 W10608485 (Evaporator) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Uv drier) and 2 W11504415 (Lokring)s and 2 W11504416 (Lokring)s and 2 W11506619 (Lokring)s and 2 W11506620 (Lokring)s and 2 W11506621 (Lokring)s and 2 W11504436 (Lokring)s and 2 W11504445 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11506623 (Lokring)s and 2 W11504431 (Lokring)s and 2 W11504422 (Lokring)s and 2 W11504423 (Lokring)s and 2 W11504424 (Lokring)s

We serviced a

WHIRLPOOL DRYER

Model LGR8638LW0

Near Hilton, NY 14468

Dave L

Job Details: 10/10/2022

Installed dryer motor for customer. Reassembled dryer and tested. Tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Honeoye, NY 14471

Josh Henchen

Job Details: 10/10/2022

Customer stated dishwasher was leaking into basement. Checked and found a hole in drain hose. Unit needs a new drain hose.; ordrng 1 WPW10545278 (Drain Hose)

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Rochester, NY 14624

Ray Benedetto

Job Details: 10/10/2022

Residual water in deli tray and customer concerned about weak cooling in freezer. Discovered some ice near the evaporator cover and a small amount of ice in the drain pan and melted out. Verified unit had full frost pattern and was evenly distributed. Heater and fan are working. Door seals sit properly when closed.