Local Reviews
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Dave F.
WASHER MAYTAG MVWX655DW1 Washer was stuck in drain . Wouldn't turn on off .no error codes . Cleared pressure hose and unplugged and reseated wires that do to control . Canceled the cycle . Ran in auto diagnostics tested good . Ran calibration. Tested good .
Dave F.
REFRIGERATOR KITCHENAID KFIS29BBMS03 Water dispenser pad sticking . . Replaced pad tested unit . Tested good .
Steve M.
COOKTOP GE ZGU48N6RH3SS Unit sparking all the time. Referred customer to manufacturer. Waived service fee
Steve M.
RANGE WHIRLPOOL WFE525S0HT Found metal supports on bake element were squeaking oven oven heated. Added foil tape to supports to stop squeaking. The oven tested good.
Steve M.
REFRIGERATOR KITCHENAID KBFS20EVMS11 Removed fill tube and removed ice. Fastened ice fill tube with clamp and added caulk to prevent from coming out again. The icemaker filled and tested good.
Evan E.
OVEN FRIGIDAIRE FEF368GCE Customer stated bake element had broken causing unit not to heat. Replaced bake element Ran test preheat Unit tested good
Evan E.
WASHER WHIRLPOOL GHW9300PW4 Customer stated unit was leaving water in bottom of drum on occasion. Suspecting that drain pump filter is clogged or pump is failing. Upon inspection discovered that filter was clogged with debris causing unit to drain slowly. Cleaned pump housing and filterRan test cycle Unit tested good
Evan E.
WASHER MAYTAG MVWC500VW1 Customer stated unit was leaking water and out of balance. Discovered that spanner nit had stripped out causing unit to move excessively during spin also discovered that balance ring had small hole causing ring to leak water. Contacted customers warranty company due to parts not being available thorough distributor. Warranty company is offering customer buy out
Shaiman C.
WASHER WHIRLPOOL WFW5620HW0 Replaced water valves.
Evan E.
DRYER MAYTAG MGD6630HW0 Customer stated unit was producing rattling sound. Discovered that sound was coming from vent rattling. Used styrofoam adhesive strip at exit of machine to stop rattling. Ran test cycle Unit tested good
Dave F.
DISHWASHER MAYTAG MDB7749AWM2 Dishwasher not turning on . User interface flashing like door isn't closed . Opened up unit . Found the door lock was unplugged. Plugged unit back in . Made sure it wouldn't come out again. Leveled the legs due to the door being hard to pull . Tested unit in auto diagnostics. tested good.
Shaiman C.
WASHER WHIRLPOOL WTW5000DW1 "Customer concerned with clothes still wet after wash. F0E5 F5E1 on arrival. In manual test mode, unit would not get up to expected spin speed. Hub was severely worn. Replaced hub & recalibrated. Unit testing good. ; used 1 W10528947 (HUB) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL GARF19XXYK01 Found low side line to the compressor has a leak from previous repair. Soldered connection and recharged. Bubbled connections and found no leaks. The refrigerator tested good.
Shaiman C.
DRYER WHIRLPOOL WED4815EW Installed cord and tested machine. Unit testing good.
Evan E.
MICROWAVE KITCHENAID KOCE507ESS06 installing new harness due to microwave door not acknowledging when door is shut unit thinks microwave door is still open. Replaced harness.Tested unit When testing unit microwave began to run then entire unit shut off. Unit would not respond to commands. Called tech line Sr:7724699043Tech line recommending replacement of appliance manager and control for microwave. ; ordrng 1 W10915648 (APPLIANCE MANAGER MICRO) and 1 W11179310 (APPLIANCE MANAGER )
Gary T.
DISHWASHER KITCHENAID KDFE104DSS2 Drain pump is missing impeller blades and ordering 1 retainer for the kickplate; ordrng 1 W10876537 (drain pump) and 1 WPW10503548 (retainer)
Steve M.
REFRIGERATOR KITCHENAID KSC23C8EYB02 22 freezer 42 in fresh food Test 1 low side 30 high side 30 Test 2 sameTest 3 low -15 to 20 high side 110 Test 4 low -5 high 110Test 5 low -30 high 115 Sr#7724524439 called tech line. They want to cut and find restriction in capillary tubes. Called office and the office is going to decide on next step. ; O-emld tckt
David L.
RANGE WHIRLPOOL WFE550S0HZ1 Sr7724691879.Trim is from door glass Customer still having an issue with temps returning with another Control per tech line. ; ordrng 1 W11178521 (NAMEPLATE) and 1 W11249559 (GLASS) and 1 W11295998 (CONTROL) and 1 WPW10181986 (sensor)
David L.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Unit is not cooling due to a low side leak. Ordering evaporator and dryer. ; rqstng P&A on 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)
David L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Icemaker fill cup is freezing over. Ordering tube and valve. ; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve)
Dave F.
OVEN WHIRLPOOL WGG755S0BE00 "Right rear burner not turning on , gas valve is seized . Needs new valve . Ordering valve WPW10206287 . Charged service call and parts . Labor is 89.95; ordrng 1 WPW10206287 (valve-brnr)"
Gary T.
WASHER WHIRLPOOL WTW6600SW2 "Unit needs struts and a bearing, customer is going away and won't be home till Tuesday, wants to talk to her husband first. Estimate only. Service call paid.; rqstng P&A on 1 W10435302 (bearing) and 1 W10820048 (suspension)"
Steve M.
OVEN-MW COMBO GE PSB2200NBB01 Installed magnetron and diode with same result. Found the terminal connecter and transformer is broken. Put original parts back in and ordered transformer. ; ordrng 1 WB17X10030 (transformer high vol)
Evan E.
DISHWASHER JENN AIR JDTSS244GP0 Customer stated upper rack was falling. Upon inspection discovered that welds had snapped on tracks causing upper rack to fall. Replaced tracks on each side.Reinstalled upper rack Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Evan E.
DRYER MAYTAG MGD8200FW1 Customer stated unit was leaving large amount of moisture around door and at bottom of door when unit was finished drying load. Checked for error codes unit was displaying f4e3 error code (restricted airflow). Dissembled unit to inspect blower vent. Blower vent and lint screen are clear. Reassembled unit and used vent test kit to measure airflow. Test kit showed good airflow. Called tech-line Sr: 7724693038Tech line recommending speaking with customer about load size causing poor air flow Unit itself tested good
Evan E.
RANGE GE PGB918SEM4SS Customer stated unit was not accepting commands control panel was unresponsive. Removed rear panel from machine. Inspected control and user interface. Discovered UI connector at control was partially unseated. Removed and inspected both connectors. Reseated connectors and plugged unit back in. UI is now accepting commands. Tested all functions on in touch panel. Ran test preheat to 350 unit preheated as is should. Tested broil and convection also. Customer to monitor and report back if issue persists.
Evan E.
DRYER MAYTAG MGD4200BG0 Replacing inner door assembly due to sole sagging causing unit not to shut. Replaced door assembly Ran test cycle Unit tested good
Dave F.
WASHER MAYTAG MVWB980BW Washer needs bearing . Very loud . Called new leaf AUTH NLAC10082616 Ordering Bearing part W10435302; ordrng 1 W10435302 (bearing)
Gary T.
REFRIGERATOR MAYTAG MFT2776FEZ00 "Ice is in the icemaker but it's not cycling, dropping ice, called tech line. SR7724697825, ran all icemaker tests, tech line said everything seems to be working and that we should replace the main control.; rqstng P&A on 1 W10843055 (cntrl-elec)"
Gary T.
RANGE MAYTAG MER8674AS0 "Unit needs a bake element, picked up and replaced bake element. Unit tests okay.; pckd up 1 W10779716 (elmnt-bake)"
David L.
RANGE WHIRLPOOL WFG525S0HZ1 Range has a scratch on the console ordering console.; ordrng 1 W11026866 (panl-cntrl)
Steve M.
REFRIGERATOR JENN AIR JB36NXFXRE01 Replaced light modules for shorted lights and causing lights to blink and not light. the lights tested good.
Steve M.
WASHER MAYTAG MVWX655DW1 Replaced gear case for leaking oil. The washer tested good.
Steve M.
DRYER KENMORE 110.875831 "Found broken belt and seized idler pulley. Replaced idler and pulley. The dryer tested goood. ; used 1 279640 (PULLEY-IDLER), and 1 341241 (BELT) from stock"
David L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Ice-maker was not making ice. Pulled out an ice cube stuck in the teeth and it resumed proper operation.Restricted air bleed due to frozen items in the RC.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER
David L.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Replaced water tube and valve to to icemaker fill cup freeing over. Icemaker cycled and filled after install.
David L.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Sr 7724694022 techline deemed unrepairable due to repeat issue unit is now OOW customer to contact customer service. Replaced cover in the interim. Control has already been updated to version 800.
David L.
MW-HOOD COMBO JENN AIR JMV8208BAS Monitor switch was sticky but operating normally at this time. Cleaned and tested in multiple power modes. Customer to monitor.
David L.
DRYER FRIGIDAIRE FASG7073NW0 Unit is not drying due to restricted and long venting no airflow to the outside. Recomedning that the customer replace the venting.
Steve M.
WASHER GE GTWN3000M1WS Found evidence of transmission and upper seal leaking. The cost of the repair outweighs the cost of a new washer. The customer is going to replace.
Dave F.
WASHER MAYTAG MVWX655DW1 "Replaced all switches ,wire harnesses and control. Calibrated wash and ran in auto diagnostics. Washer tested good"
David L.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replace damaged console.
Gary T.
REFRIGERATOR MAYTAG MFI2568AEQ "Corroded high side line, customer declined repaired and is buying new."
Gary T.
MICROWAVE KITCHENAID KHMS2050SSS3 "Met customer at the door, he had some questions about how much it would run in costs and after I explained it's a 2 man job and labor over 134.00 before parts would be added in he declined going any further and declined service call, customer is buying a new unit"
Gary T.
WASHER AMANA NTW4516FW3 "Ran diagnostics, 1 error, over suds condition. No signs of water leaking anywhere, possible over flow from the drain when over sudsing, advised customer to use less soap."
Gary T.
MICROWAVE WHIRLPOOL WMH31017AW3 "Replaced door interlock switch causing light to flicker and microwave not to run..; dspstn on spec-tagged invntry: 1 8206232A BULB , used 1 W10727360 (SWITCH - 1/4") from stock"
Gary T.
WASHER WHIRLPOOL WTW4855HW1 "Replaced lid switch that was not latching, tests okay; used 1 W11307244 (LATCH) from stock"
Gary T.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Repaired binding rails causing freezer door to stick open,"
Dave F.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Error code F4E3 . Wash motor failure . Replaced motor with W11085683 . Tested unit in auto diagnostics. Tested good
Dave F.
DRYER MAYTAG MEDB400VQ1 Dryer door closing by itself after it opens . Leveled the dryer . Door does not close by itself anymore.
Dave F.
OVEN WHIRLPOOL WOS97EC0HZ01 Replaced user interface and control. Due to not operating correctly or displaying right . Tested unit . Tested good .
Steve M.
REFRIGERATOR WHIRLPOOL GARF19XXYK01 Replaced compressor for not starting. The refrigerator tested good.
Dave F.
MICROWAVE GE JVM1640AB004 Microwave not turning on . Checks fuse . Good . Checked power to microwave good . Checked all door switches . Tested good . Microwave needs control board . Control board is discontinued. Customer is going to look for a new unit .
Evan E.
WASHER MAYTAG MVWC500VW1 Installing new drain hose due to unit leaking from old hose at drain inlet. Replaced hose Ran test cycle Unit tested good No leaks
Gary T.
WASHER WHIRLPOOL WFW9550WL00 "Door latch is not registering and unit will not start, ordering door switch.; ordrng 1 WPW10253483 (latch)"
Dave F.
REFRIGERATOR KITCHENAID KRMF706ESS01 When opening the right hand fresh food section door you could hear a noise . Door stopper on that door was backwards . Fixed door stopper . Leveled. Refrigerator. Tightened all handles on refrigerator.left hand door has a dent on the top ridge. Ordering door W10815695; ordrng 1 W10815695 (dor-fip ss)
Dave F.
WASHER MAYTAG MVWC565FW1 Washer leaving white residue on clothes that are air dried . Washer had a smell . Customer did run affresh through the unit . No smell after . Gave customer tips on best cycles to run washer on . No error codes . Calibrated washer . Ran in auto diagnostics tested good .
Steve M.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Replaced compressor and installed filter drier. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
Dave F.
MICROWAVE WHIRLPOOL UMV1160CB6 "Replaced all high voltage parts for being burned . Magnetron, diode, high voltage transformer and capacitor. .tested unit . Tested good; dspstn on spec-tagged invntry: 1 W10216360 MAGNETORN"
Dave F.
REFRIGERATOR FRIGIDAIRE FRT18S6AW8 Defrost thermostat failed . Replaced thermostat with truck stock WP4387490 . Customer will monitor ; used 1 WP4387490 (DEFROST TSTAT 50) from stock
Dave F.
WASHER WHIRLPOOL WTW4800XQ4 Drain pump humming . Not sucking the water out . Drained water out of washer . Checked drain pump no debris inside . tried drain pump again started working . Put washer back together. Quoted customer for job to replace pump . Customer is going to see how long the washer works right now. May buy new washer .
Dave F.
DRYER WHIRLPOOL WED70HEBW Dryer not turning on . Found the thermal fuse was blown . Replaced fuse from stock on truck WP3392519. Tested dryer . Tested good .; used 1 WP3392519 (FUSE-THERMAL) from stock
Gary T.
WASHER WHIRLPOOL WFW75HEFW0 Repaired loose connection at the control board causing communications errors. Tests okay.
Gary T.
DRYER MAYTAG MEDX655DW1 "Reconnected loose door switch plug, unit tested okay."
Gary T.
DRYER MAYTAG MGD8200FC1 Tightened up exhaust venting exiting dryer that was vibrating.
Gary T.
DISHWASHER MAYTAG MDB8989SHZ0 "Repaired poor power connection at dishwasher junction box causing no power to the dishwasher, tested okay."
David L.
RANGE WHIRLPOOL RF262LXS8 Infinant switch has stuck co tacts that are illuminating w cooktop on light all he time. Ordering infinite switch ; ordrng 1 WP3149400 (switch-inf)
Gary T.
REFRIGERATOR FRIGIDAIRE FPHN2899LF3 Replaced defrost tstat that wasn't allowing the freezer to defrost causing a warm fridge. ; used 1 WP4387490 (DEFROST TSTAT 50) from stock
Gary T.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Moved high side tube that was rattling against the compressor, checks okay."
Steve M.
WASHER MAYTAG MHW5630HW0 Took ui from machine to repair another customers washer; saved tckt
David L.
DISHWASHER MAYTAG MDBH979AWW3 Replaced OWI for erratic operation.
Steve M.
REFRIGERATOR FRIGIDAIRE DGUS2645LF3 Quoted customer for ice maker and water dispenser module. Customer is going to decide is they want it repaired. ; rqstng P&A on 1 241789231 (ICEMAKER) and 1 242074223 (module-dispenser)
David L.
REFRIGERATOR WHIRLPOOL GT1SHTXMT01 Frosting is freezer was caused by bin in refrigerator not allowing door to close. Customer had already corrected the issue. SC paid on 81316
David L.
WASHER WHIRLPOOL WHD5090GW0 Replaced ACU due to mail relay error. Unit tested good after installation.
David L.
DISHWASHER KITCHENAID KDFE104HPS0 Replaced rails due to door opening during cycle.
Evan E.
DISHWASHER WHIRLPOOL WDF760SADM0 Customer unavailable for service rescheduling for May 14th. ; schdld next appmnt for 5/14 TUE !
Evan E.
WASHER MAYTAG MVWC500VW1 Installed new brake drive reassembled unit. Unit is now leaking water from drain hose. Ordering drain hose ; ordrng 1 285871 (DRAIN HOSE KIT)
Steve M.
WASHER GE NA123 Landlord did not answer phone when n the way. Tennant let us in. Found the connection in the motor to the mode shifter was loose. Unplugged and plugged i. And the washer started to spin and drain. If the problem persists the motor will need to be replaced.
Evan E.
DRYER WHIRLPOOL WED9200SQ0 Customer stated unit was stuck on sensing. Upon inspection discovered that thermal fuse had blown causing issue. Replaced fuse Vacuumed cabinet Ran test cycle Unit tested good ; used 1 WP3390719 (FUSE-THERMAL) from stock
Evan E.
DISHWASHER WHIRLPOOL WDT970SAHV0 Customer stated that unit was filling with water and draining but never dissolving soap packet. Upon inspection unit was displaying 2 error codes.F4-E3 (wash motor not running) F7-E1 (no heat ) Wash motor is failing to pump water through wash arms. No heat error code is from unit not moving water through cabinet causing heater to shut off. Replaced sump & motor Ran diagnostic cycle Unit tested good Part cost Covered Per KB ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Evan E.
WASHER WHIRLPOOL WTW8000BW0 Unit was flashing DL error code. Upon inspection discovered that latch had broken causing error codeReplaced latch Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10619844 LATCH
Evan E.
WASHER WHIRLPOOL WTW4930XW3 Customer stated unit would not spin. Unitnwas displaying shifter fault error code. Replaced shifter ran test cycle. Unit tested good ; used 1 WPW10006355 (ACTUATOR) from stock
Evan E.
RANGE WHIRLPOOL WFE540H0AS0 Replacing bake element control board and thermal fuse due to old bake element breaking and making contact with cabinet causing unit to pop thermal fuse and short out control board. Replaced control Replaced bake element Replaced fuse Ran test bake cycle Unit tested good
Dave F.
DISHWASHER KITCHENAID KDFE104DSS2 Replaced control due to not operating. Tested unit with old user interface tested good. Tested unit in auto diagnostics. Tested good .
Steve M.
DRYER FRIGIDAIRE FAQE7111LW0 Found motor screeching when first starting. Ordering motor and blower. Paid in full; ordrng 1 131775600 (blwr housing w/wheel) and 1 134693302 (MOTOR)
Steve M.
WASHER MAYTAG MHW5630HW0 Replaced user interface that we got off unit at Orvilles. Unit testing good.
Steve M.
RANGE MAYTAG MGR6600FZ Replaced igniter due to intermittent operation. Unit testing good. ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
Steve M.
DISHWASHER KITCHENAID KDTE104DSS1 Found the brass fitting was leaking. Replaced washer gasket. The dishwasher stopped leaking.
David L.
REFRIGERATOR WHIRLPOOL WRS325SDHB00 Replaced bins
David L.
WASHER WHIRLPOOL WFW75HEFW0 Replaced ACU due to unit not going into spin. Unit tested good.
Evan E.
DISHWASHER WHIRLPOOL GU2500XTPT3 Installing new tube feed due to spinner at top splitting causing unit not to function properly. Also replacing door gasket due to old gasket ripping. Replaced tube feedReplaced gasket Ran test cycleUnit tested good
David L.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Concession number wjypy00ap1 jazboard has failed preventing defrost. Replaced board. ; used 1 WPW10503278 (ADC - JAZZ) from stock
Gary T.
WASHER AMANA NTW4516FW2 Replaced drain pump that was not draining out the washer. Checks okay.
Steve M.
REFRIGERATOR FRIGIDAIRE FFHS2322MW "Found the bottom of freezer door that holds cam is dented in and damaged. the cam and hinge need to be replaced also. Ordering door, hinge and cams. ; rqstng P&A on 2 240442706 (screw-#10-32 x 3/4)s and 1 241918001 (lower hinge) and 1 241942603 (stop-door/ff black) and 1 241990301 (bearing-hinge) and 1 242038892 (dsp door-refr)"
Steve M.
WASHER MAYTAG MVWX655DW1 Found gear case leaking. Ordering gear case; ordrng 1 W11035751 (gearcase)
Steve M.
RANGE WHIRLPOOL AGR6603SFW Adjusted bottom drawer. Cooktop is also dented on the right side.ordering cooktop.; ordrng 1 W11213959 (COOKTOP)
Gary T.
WASHER WHIRLPOOL MVWB835DW4 Washer is leaving whit residue on cloths ordering control kit.; ordrng 1 W11111453 (cntrl-elec)
Gary T.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Frosting fridge section, Ordering evap cover and control, unit will be defrosted when tech arrives. ; ordrng 1 W10865825 (cntrl-elec) and 1 W10889841 (cover-evap)"
Gary T.
RANGE FRIGIDAIRE FGF366DCD "Unit has weak ignitor, ordering ignitor. ; ordrng 1 316489400 (ignitor)"
Gary T.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Freezer light was shorted, when ff led was replaced it shorted out the supply, replaced shorted freezer led still need fridge led.; rqstng P&A on 1 WPW10515058 (light)"
Dave F.
REFRIGERATOR KITCHENAID KRFC300ESS01 Handle on refrigerator was loose tightened handles on the whole unit . Right hand door gasket is torn needs new gasket . Ordering gasket W10830162; ordrng 1 W10830162 (gasket-fip)
Dave F.
MICROWAVE GE PSB2200NBB01 Microwave not heating up . Ordering Microwave diode WB27X10037 and magnetron WB27X26081. ; ordrng 1 WB27X10037 (diode-cable assy) and 1 WB27X26081 (magnetron)
Gary T.
DISHWASHER KITCHENAID KUDS30IXWH1 "Ordering sump assy, chopper alignment is worn and chopper will not sit properly in its slot causing loud noise when it's spinning. Ordering sump assy. Upper rack is falling out, ordering upper adjusters replaced ui with missing leds and chopper that was noisey.; rqstng P&A on 1 W10712394 (adjuster) and 1 WPW10780877 (pump&motor), dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE and 1 WPW10757217 MOTOR-PUMP"
Evan E.
DRYER WHIRLPOOL MGD6630HW0 Customer stating unit is rattling and is concerned that unit is not heating correctly. Checked for error codes no codes present discovered that vent is rattling. Returning with styrofoam adhesive to address rattling issue. Unit is heating as it should due to size of drum clothes are not passing moisture sensor consistently. Suggesting customer run larger loads. ; schdld next appmnt for 4/25 THU 3-6
Dave F.
DISHWASHER KITCHENAID 1234 Ship parts to tech; ordrng 4 W10195416V (dish rack wheel)s and 4 WPW10350401 (wheel)s
Evan E.
OVEN WHIRLPOOL WFG515S0EW1 Installing new control board due to unit failing to sense correct temperature in oven. Unit was overheating when setting bake cycle to 350. Replaced control Let unit cycle temperature and took readings. Calibrated oven down 20 degrees after monitoring temperatures Unit tested good
Evan E.
RANGE WHIRLPOOL WFG540H0ES1 Replacing spark module due to unit not lighting intermittently. Replaced spark module Ran test bake cycle to 350 Unit tested good ATEC warranty for part and labor ; dspstn on spec-tagged invntry: 1 WPW10511278 MODULE-SPK
Shaiman C.
WASHER AMANA NTW4516FW3 "Bad connection from water valves to control board caused intermittent water supply. Secured connection, unit testing good."
Shaiman C.
DRYER FRIGIDAIRE GLGQ2152ES0 "Replaced idler, felt seal and rear bearing assembly. Unit testing good."
Steve M.
MICROWAVE JENN AIR JMW2430DS01 The oven had F9 mis wired error code. Reset the power the breaker and the oven and microwave are working as expected.
Steve M.
DRYER FRIGIDAIRE GLGQ2152ES0 "Replaced idler, felt seal and rear bearing for noise while operating."
Steve M.
REFRIGERATOR FRIGIDAIRE FRT18S6AWY Condenser fan mount is loose causing a rattle noise. Secured mount to frame of unit. The refrigerator tested good
Steve M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Customer concerned with H20 light illuminating on user interface and a loud humming noise. Reset filter light and lowered front casters to stop vibrating when unit turned on and started.
Gary T.
WASHER MAYTAG MVWB865GC0 Tightened loose cold water line on the back of the washer. That was leaking down the back of the washer.
Gary T.
REFRIGERATOR WHIRLPOOL WRF989SDAE00 Adjusted charge seemed a little low no evidence of leakage. No UV dye.
Gary T.
WASHER MAYTAG MVWX700XL2 "Ran diagnostics, overload error code, ran calibration and self tests. Unit checking okay, customer is going to watch."
Gary T.
DRYER GE DHDSL46EG0WW Replaced open door switch not allowing the dryer to run.
Dave F.
DRYER MAYTAG MED5630HC0 Console display was cracked replaced with new console . Tested unit . Tested good .
Dave F.
DISHWASHER KITCHENAID KDTM354DSS5 Dishwasher has error code F6E1 . No water line was hooked up to dishwasher . Dishwasher was a new install . Builders are going to get ahold of the installer to get new water line hooked up .
Dave F.
DISHWASHER WHIRLPOOL KDPE234GPS0 Dishwasher not filling with water . Could here the water valve meaning its working . Found that the water was never turned on after installation. . Turned water on . Water hose was loose and leaking water . Tighten water . No leaks . Zip tied drain hose up so it wouldn't get debris backing up in drain hose .Customer just moved in to new build . Tested dishwasher in auto diagnostics. Tested good
Dave F.
WASHER WHIRLPOOL WTW6600SW2 Washer not filling correctly the pressure sensor failed . Replaced control board . Ran unit in auto diagnostics. Tested good .
Gary T.
WASHER MAYTAG MVWC416FW1 "Replaced broken agitator, washplate and bolt wasn't allowing customer to use the washer. Tested okay."
Dave F.
WASHER WHIRLPOOL WTW4850HW1 Washer leaking . Tub has crack and that's where it's leaking from . Washer needs new tub W10371566 . Customer is going to call where it was bought it get it replaced .
Evan E.
DISHWASHER KITCHENAID KDTE254ESS2 Customer stated dishes were coming out wet. Checked for error codes no codes present. Did discover that rinse aid dispenser was empty suspecting this is contributing to issue. Ran diagnostic cycle Confirmed heater was turning on and functioning correctly. Filled rinse aid dispenser for customerRequesting that customer runs load and reports back if issue persists.
Evan E.
DISHWASHER KITCHENAID KDTE104DSS1 Customer stated unit was not draining. Upon inspection discovered unit had glass inside drain pump impeller. Removed glassRan multiple test cyclesUnit now draining as it should Service call fee and labor is on Job 81209
Evan E.
RANGE HOTPOINT RGB526DEH3WW Customer stated unit will not light oven or burners. Upon inspection discovered that outlet behind stove is failing unit is not receiving power. Unit does not need spark module
Evan E.
RANGE WHIRLPOOL WEG750H0HZ0 Installing new hinge due to old hinges causing door not to seal. Installed new hinge Unit tested good
Evan E.
WASHER MAYTAG A71204 Replacing injector hose due to unit leaking from air trap on hose. Replaced hose Ran test cycle Unit tested good
Dave F.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced left hand door due to water line freezing . Check seals . Refrigerator is sealing good . Adjusted temperatures to recommended. Tested good .
Shaiman C.
DRYER AMANA NED4655EW1 Customer concerned with dry times that are longer than usual. Failed airflow test. Suggested customer to clean vent.
David L.
WASHER WHIRLPOOL WHD5090GW0 Unit displaying a main relay fault. Voltage to ACU is correct. Ordering ACU. ; ordrng 1 W11239098 (CONTROL)
David L.
DISHWASHER MAYTAG MDBH979AWW3 "Unit is not draining on its own. Can canceled to drain out water. Ordering OWI based on history. ; ordrng 1 WPW10705575 (sensor), dspstn on spec-tagged invntry: 1 W10648041 VALVE"
Evan E.
RANGE HOTPOINT RGB526DEH3WW Customer stated unit will not light top burners. Suspecting spark module is failing. Ordering spark module ; ordrng 1 WB13X24323 (SPARK MODULE)
Evan E.
OVEN WHIRLPOOL WFE320M0ES2 Customer is still experiencing same issue unit is shutting bake cycle off after being in bake for over an hour. Control has already been replaced. Called tech line After speaking with tech line spoke about possible causes for issue. Tech line could not recommend any resolution for issue due to everything on unit checking out. Technician suspecting an issue with harness Ordering harness SR: 772465970; ordrng 1 W11219895 (HARNESS )
Evan E.
RANGE WHIRLPOOL WFE540H0AS0 Customer stated unit produced large popping noise while unit was in bake. Upon inspection discovered that bake element had made contact with cabinet causing issue. Unit needs bake element new thermal fuse and control Ordering all parts listed above ; ordrng 1 W10779716 (BAKE ELEMENT ) and 1 WP3196548 (THERMAL FUSE ) and 1 WPW10586737 (CONTROL )
Evan E.
DISHWASHER WHIRLPOOL GU2500XTPT3 Customer stated that 3rd level sprayer keeps falling off into rack. Upon inspection discovered that sprayer had corroded causing unit to keep falling. Also discovered that door gasket was ripped Ordering tube feed Ordering gasket ; ordrng 1 8193983 (SPINNER) and 1 W10542314 (DOOR GASKET ) and 1 WP8558964 (TUBE FEED)
Evan E.
WASHER MAYTAG MVWC500VW1 Unit is now clicking after new clutch was installed. Discovered that clutch was not installed properly and damaged basket drive. Ordering basket drive ; ordrng 1 W10820043 (BRAKE DRIVE )
Dave F.
REFRIGERATOR WHIRLPOOL GARF19XXYK01 Refrigerator not cooling . Compressor not turning on . Called Techline SR 7724663393 . Ordering compressor WPW10466675 Refrigerator is under warranty. 60 months parts and labor . ; ordrng 1 WPW10466675 (compressor)
Evan E.
MICROWAVE KITCHENAID KOCE507ESS06 Customer stated that latch is failing door thinks that it is open and is causing unit not to start. Upon inspection discovered that latch on right side is failing to sense when door is shut. Ordering interlock harness ; ordrng 1 W11241293 (INTERLOCK HARNESS)
Shaiman C.
DRYER WHIRLPOOL LGQ9858LW0 Blown thermal fuse caused no heat. Replaced fuse. Unit testing good.; used 1 WP3392519 (FUSE-THERMAL) from stock
Dave F.
REFRIGERATOR GE ZISS480DXASS Helped Steve .
Dave F.
OVEN GE JK3500SF3SS Oven had F96 error . Error code for fan to slow . Fan motor seized . Replaced fan motor . Tested unit . Tested good .
Dave F.
REFRIGERATOR AMANA AFI2539ERB00 Replaced ice maker due to no functioning. Tested unit .tested good .; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER
Dave F.
REFRIGERATOR MAYTAG M1TXEGMYB01 Ice maker fill tube frozen. Found the water was coming in slow . Closed the self tapping water valve and reopened. Tested water flow again . It is now working as expected.
Dave F.
COOKTOP KITCHENAID KICU509XBL00 Cooktop had thermal crack . Cooktop is covered under warranty . Replaced cook top . Charged labor and shipping . Tested unit . Tested good .
Dave F.
REFRIGERATOR WHIRLPOOL ED20TKXFW01 Refrigerator temperature was lower then recommended turn up to recommend . Refrigerator turned on and is cooling . Checked compressor and both fans work good . Customer will monitor.
David L.
DRYER MAYTAG MEDC215EW1 Checked unit for long dry times. Venting is clear and unit is getting proper voltage and heating. This is most likely a loading issue. Door catch was difficult to operate adjusted and tested.
David L.
REFRIGERATOR WHIRLPOOL WRF736SDAB13 Unit was not. Oolong due to not defrosting. Found an open neutral to the defrost heater. Connector was not properly seated preventing the heater from coming on.reseated and tested in test 38. Heater came on.
Shaiman C.
RANGE WHIRLPOOL WFE505W0HS1 Customer concerned about a dent in the console that occurred from boiling a pot. Tech line declined coverage and recommended calling Trade Care to seek coverage. Trade Care also declined to repair. Suggesting customer to call customer service. Tech Line: 7724659407Trade Care: 7724624724
David L.
RANGE AMANA AGR5844VDS1 Documented fired damages. Called techline and whilpool safety.SR7724659325Email pics to Us_cxc_safety@whirlpool.com7724641369
David L.
REFRIGERATOR MAYTAG MBF2258XEW6 Damper it making a noise on start up. Damper operating normally. Adjusted temp setting to mitigate noise.
Evan E.
WASHER KENMORE 110.2810231 Customer stated unit was running very loudly during spin cycle. Upon inspection discovered that upper bearing had failing causing issue. Replaced bearings and drive shaft Ran diagnostic cycle Unit tested good
David L.
REFRIGERATOR MAYTAG MFF2055YEM01 Replaced defrost thermistor and cleared coil due to unit not defrosting.
David L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Replaced auger motor and sealed cabinet due to u it not dispensing. U it tested good.
Evan E.
DISHWASHER KITCHENAID KDTE234GPS0 Customer stated unit was dripping from corners of door. Checked for error codes. No codes present. Ran diagnostic cycle. During diagnostic cycle discovered that door gasket on left side was out of track not providing a proper seal. Also discovered that unit was. Wet soapy inside cabinet after not adding any soap during cycle. Suspecting these are causes of issue. Reseated door gasket ran multiple test cycles to clear soap out of machine. Recommend customer changing type of soap Unit tested good otherwise
Evan E.
DRYER MAYTAG MEDC465HW0 Replacing power cord due to unit having thermal event on l2 at terminal block. Replaced cord Ran test cycle Unit tested good
Steve M.
REFRIGERATOR GE ZISS480DXASS Pulled refrigerator out and replaced condensor fan motor. The refrigerator tested good.
Steve M.
MICROWAVE WHIRLPOOL WMH32519HZ3 Replaced main control and humidity sensor for not sensing humidity and overcooking a potato. Sr#7724660190 tested resistance and harness tested good. Tech line had me try another potato with holes in it from a fork. The microwave sensed it and tested good.
Steve M.
DISHWASHER KENMORE 66513403N410 Replace other hose and drain for not draining. The dishwasher is draining now. The disposal fills up and does not drain well. Told customer to run hot water at sink and turn on disposal for a few seconds.
Steve M.
WASHER GE NA123 Found power to motor but inverter has no power. Customer is going to repkace
Steve M.
WASHER WHIRLPOOL CAE2745FQ0 Replaced coin chute for not always activating washer. The coin chute worked five times consistently. The washer tester
Steve M.
DISHWASHER KITCHENAID KDTE204GPS0 Replaced motor sump for power to motor but not running. The dishwasher tested good.
Shaiman C.
WASHER MAYTAG MHW5630HW0 Replaced control. Unit testing good.
Shaiman C.
DRYER WHIRLPOOL MGD5630HW0 "After further investigation, the rattling noise came from a plastic grommet on the vent. Secured grommet with a screw. Unit testing good."
Steve M.
WASHER WHIRLPOOL WFW9500TW03 Removed hair from lint trap for no draining. Found the pump was stuck on testing. Removed pump and removed debris. Reassembled and tested and the washer is working as expected.
Shaiman C.
WASHER MAYTAG MVWB765FW1 Replaced console. Unit testing good.
Steve M.
REFRIGERATOR MAYTAG MFI2569VEM4 Replaced main control for no operation. The refrigerator tested good.
Steve M.
OVEN WHIRLPOOL WFG530S0ES0 Installed original gas valve from first repair for stripped threads. The range tested good.
Dave F.
RANGE KITCHENAID KSDG950ESS1 Oven door not closing all the way. Found the door wasn't not put on all the way . Removed door and reseat. Door is now closing as expected.
Shaiman C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Gasket can not be replaced. The whole door must be replaced. Ordering FF door.; ordrng 1 LW11255366 (DOOR)
Dave F.
WASHER CROSLEY VAW3584GW1 Tub on bottom in cracked and is leaking water . Called techline SR7724650260 documented findings . Customer is going to contact company they bought unit and see if they can return it . Customer will call if wants to move on with repair . Order tub if so W10371566
Dave F.
WASHER MAYTAG MVWC500VW1 Replaced clutch due to not spinning up to speed. Tested unit . Tested good .
Dave F.
DISHWASHER KITCHENAID KDFE104DSS2 Dishwasher lights just blinking . Control lock is off. Doesn't respond to touch . Power cycled unit . No change . Unplugged user interface . Drain pump did not come on . Ordering control W10854215 and user interface WPW10537336; ordrng 1 W10854215 (cntrl-elec) and 1 WPW10537336 (panel-cntl)
Dave F.
REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced the right hand door for having a dent on the bottom of the unit .door seals good . Refrigerator door is missing badge after replacement. Ordering badge W10909682 . Ship to customer ; ordrng 1 W10909682 (nameplate)
Dave F.
DISHWASHER WHIRLPOOL WDT710PAHW1 Dishwasher had F4E3 error code . Found the washer pump was not turning on . Replaced washer pump . Tested washer in auto diagnostics. Tested good .
David L.
WASHER WHIRLPOOL WTW8500BW0 Replaced valve and dispenser due to small leak. Leveled machine and added zip tie to drain hose. Unit tested good.
Dave F.
MICROWAVE WHIRLPOOL UMV1160CB6 "Called Techline SR 7724654164 . High voltage transformer is burnt . Techline said to order transformer W10836753 , diode W10492278 , capacitor W10850446; ordrng 1 W10492278 (diode) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg)"
David L.
WASHER MAYTAG MVWX655DW1 Washer had bee I a flooded basement and is noisier than normal as a result of the water damage. Unit ran through diagnostics. Transmission is loud and the motor is very corroded. Not recommending a repair due to the amount of damage to the machine. Unit is operational at this time. Calibrated unit.
David L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced doors due to misalignments. New doors line up much better.
David L.
DRYER GE DHDSL46EG0WW Door switch is not closing. Ordering switch; ordrng 1 WE4M415 (DOOR SWITCH)
David L.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Icemaker fill tube is frozen and has split. ordering fill tube and returning with icemaker; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve), dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
Evan E.
WASHER KENMORE 110.2684269 Customer stated unit was not draining water. Spoke with customer about issue. Customer stated they had heavy load inside machine and machine had stopped itself while spinning. After removing clothes customer turned dial to spin again and water began to drain. Filled unit and let it begin cycle. Discovered dog agits were worn. Replaced agits. When reaching spin portion of cycle unit drained and spun out as it should. Filled and drained unit multiple times. Suspecting that unit was off balance during load this was cause for issue. Unit itself is draining as it should. Unit tested good ; used 1 80040 (DOG 4PK) from stock
Dave F.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Replaced fan motor and fan blade . Tested unit . Tested good .
Gary T.
REFRIGERATOR WHIRLPOOL GI5SVAXVL00 Replaced control board that was not sending proper power the the ui. Programmed and tested okay.
Evan E.
RANGE WHIRLPOOL WEG750H0HZ0 Installing new hinges due to door not shutting properly. Installed 1 new hinge other hinge is damaged. Returning 1 hinge and ordering new replacement.; ordrng 1 W11162113 (HINGE )
Gary T.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Replaced ice maker that was not cycling, jump unit and tested OK."
Gary T.
REFRIGERATOR KENMORE 106.742344 "Replaced ice maker that was not cycling, tested OK."
Steve M.
RANGE JENN AIR JGS9900CDF01 Inspected the stove top and found all the screws on the burners are seized. Explained to the customer the cost of the parts would be expensive and he is going to continue to use a lighter to light the right front burners.
Gary T.
RANGE WHIRLPOOL MGR8800FZ0 "Added ground mod, ordering probe and dsi to correct intermittent lighting and oven not holding temp..; rqstng P&A on 1 W10833885 (sensor) and 1 WPW10511278 (module-spk)"
Steve M.
50#IM 15" FS ADMIRAL NA123 Drug test done
Steve M.
RANGE WHIRLPOOL WFG550S0HZ0 Found the simmer flames on both front burners were to high causing food to burn and cook to quickly. Lowered simmer flames and the range tested good.
Steve M.
DRYER FRIGIDAIRE GLGQ2152ES0 "Found dryer squeaking. Ordering bearing kit, felt seal and idler. ; ordrng 1 131863007 (IDLER) and 1 134440200 (seal felt upper) and 1 5303281153 (bearing kit-rear)"
Steve M.
DISHWASHER KITCHENAID KDTE504DSS0 Replaced both upper rack tracks for broken racks causing upper rack to not pull out properly. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK
Steve M.
REFRIGERATOR WHIRLPOOL WRT138FZDB00 Found gasket loose on fresh food door. Fastened gasket. Lowered front legs for better closing. Loosened and readjusted freezer door for proper seal.
Steve M.
WASHER MAYTAG MHW8200FW0 Tested washer and the washer sounded normal. Put a load of wet towels in and spun out. The washer worked as expected.
Steve M.
REFRIGERATOR GE PSW26SGPASS Replaced both fresh food thermistors for freezing in fresh food section. Customer is going to monitor.
David L.
REFRIGERATOR KENMORE 253.934509 Compressor is making a slight buzzing noise on start up. Customer is not interested in repairing
David L.
REFRIGERATOR MAYTAG MBR2255KES Compressor and fans running but there is no cooling. Evaporator is leaking. Quoted customer for an evaporator. Customer is going to replace.
David L.
WASHER KENMORE 417.481127 Unit is not starting due to motor current error. Quoted for motor. Use to re is going to replace.
Gary T.
WASHER MAYTAG MVWB835DC3 Replaced ui that was not accepting user commands. Tested okay.