We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Piffard, NY 14533
Jeremy
Job Details: 08/09/2022
"Wrong part was ordered, ordering User Interface.; ordrng 1 W10911040 (User Interface)"
We serviced a
ADMIRAL REFRIGERATOR
Model ATF1910DRW
Near Rush, NY 14543
Dave F
Job Details: 08/09/2022
Unit is not cooling . Found ice ball on cap tube and no frost pattern . Refrigerant leaked out .Customer needs new unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV02
Near West Henrietta, NY 14586
Josh Henchen
Job Details: 08/09/2022
"Ordered Wrong colored Gasket. Rescheduled. Ordered proper gasket.; ordrng 1 W11368721 (Black Gasket), dspstn on spec-tagged invntry: 1 W10830162 GASKET"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near West Henrietta, NY 14586
Josh Henchen
Job Details: 08/09/2022
"Customer stated it's shaking to much. Check and found no error codes. Ran diagnostic cycle, functions properly. Washer checks good. Talked to customer about out of balance loads. They will monitor."
We serviced a
JENN AIR VENTHOODS
Model JXP5032WS0
Near Rochester, NY 14625
Josh Henchen
Job Details: 08/09/2022
Helped DF with motor.
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ
Near Rochester, NY 14624
Josh Henchen
Job Details: 08/09/2022
Replaced console due to being stuck on timer. Range checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 08/09/2022
"Customer stated F8E4 code is flashing. Checked and found F8E4 with no water in tray currently, cleared codes. Reattached tray and tested dishwasher. Diagnostic & Quick wash functioning as expected. Dishwasher checks good. Told customer to monitor dishwasher if problem persists to call back."
We serviced a
WHIRLPOOL WASHER
Model WTW4930XW3
Near Honeoye Falls, NY 14472
Josh Henchen
Job Details: 08/09/2022
Customer stated lid lock light flashing. Checked and found no error codes. Unplugged washer and plugged back in. Ran diagnostic check. Washer checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 08/09/2022
Unit making gear sound when dispensing water. Checked water pressure. Customer just switched filter. Ordering water valve.; ordrng 1 W11482383 (Water Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 08/09/2022
Unit making loud noise and vibrating heavily while in spin. Found rear left rod with very little recoil. Ordering suspension rods for repair.; ordrng 1 W11130362 (Suspension Rods)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 08/09/2022
"Replaced heating element per Service Pointer, W11540964, S17304. Tested in self-diagnostics, verified no leakage. All operations normal.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Fairport, NY 14450
Ray Benedetto
Job Details: 08/09/2022
"Unit threw overfill code overnight when unit was not in use. Overfill tray full of water. Previous tech replaced heating element. Emptied tray. Ran auto-diagnostic, no errors or sign of leaks. Ran unit for 30+ minutes, could not find any leakage. Found water mark on pan beneath where water valve is positioned. Ordering valve for repair.; ordrng 1 W11434044 (Water Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Rochester, NY 14623
Ray Benedetto
Job Details: 08/09/2022
"Unit leaking from front door. Unit had float switch error. Leaks during wash cycle. Ordering inner door and float switch to repair.; ordrng 1 WP8269259 (Gasket) and 1 WPW10346525 (Float Switch) and 1 WPW10195037 (Arm), used 1 W11513971 (Inner Door) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Henrietta, NY 14467
Ray Benedetto
Job Details: 08/09/2022
"Unit had water long fill code. Entered diagnostics and cleared error code. Tested in diagnostic mode, all operations normal. Tested in regular cycle, all functions working. If issues persists, will need water valve and control board."
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM00
Near Seneca Falls, NY 13148
Doug Balcom
Job Details: 08/09/2022
Customer states freezer works but refrigerator is not cooling. Found evaporator fan not running. It will run if you spin it to get it started but will not start on its own. Ordering evaporator fan motor. ; ordrng 1 WP2315539 (Evaporator fan)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Auburn, NY 13021
Doug Balcom
Job Details: 08/09/2022
Customer states washer fills slow. Ran diagnostic test found F8E1 long fill error code. Found cold water valve screen clogged. Cleaned screen. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4ES02
Near Skaneateles, NY 13152
Doug Balcom
Job Details: 08/09/2022
Replaced thermal fuse. Unit now powers up but doesn't heat oven. Found bad oven thermostat. Ordering part. ; ordrng 1 W11034459 (Thermostat fixed)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Honeoye Falls, NY 14472
Dave F
Job Details: 08/09/2022
Ice maker fill tray froze up and causing water to run over into ice bin and freezer and jam ice maker . Cleaned out ice maker and ice bin tray . Cycled ice maker . Tested good .
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ0
Near Fairport, NY 14450
Jeremy
Job Details: 08/09/2022
Found that left front burner will only stay on hight regardless of where switch is set. Also display is partially unreadable. Ordering infinite switch. Customer does not want to repair control at this time.; ordrng 1 WPW10434452 (Infinite Switch)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairport, NY 14450
Jeremy
Job Details: 08/09/2022
"Replaced drain pump and harness for unit not draining, checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Macedon, NY 14502
Jeremy
Job Details: 08/09/2022
Unit has F6E1 error code and will not respond to any user inputs. Ordering user interface and control board and harness.; ordrng 1 W11460962 (User Interface) and 1 W11462458 (Control) and 1 W11084845 (Harness)
We serviced a
WHIRLPOOL DRYER
Model MED6230RHW
Near Fairport, NY 14450
Jeremy
Job Details: 08/09/2022
Found that user interface would not power on. Checked and found that UI was never plugged into control board. Plugged in UI and unit operates as expected.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Fairport, NY 14450
Jeremy
Job Details: 08/09/2022
Customer stated unit would not start after using new detergent made too many suds. Unable to remove drip tray due to molding built in front of dishwasher. Advised customer to use detergent pods and avoid plant based detergents.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Rochester, NY 14618
Jeremy
Job Details: 08/09/2022
Replaced fresh food door for being dented and not sealing correctly. ; dspstn on spec-tagged invntry: 1 LW10668874 DOOR
We serviced a
KITCHENAID MICROWAVE
Model KMHC319EBS2
Near Pittsford, NY 14534
Jeremy
Job Details: 08/09/2022
"Found that door switches not engaging when door is shut. Replaced interlock assembly, unit checks good.; used 1 W11244490 (INTERLOCK) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Skaneateles, NY 13152
Doug Balcom
Job Details: 08/08/2022
Customer states unit will not run and continuously Beeps. Found water supply hose not tight and leaking. Tightened hose dried out drip tray and leak sensor. Rand diagnostic test. Unit is operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS1
Near Liverpool, NY 13090
Chuck
Job Details: 08/08/2022
Customer canceled service
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Clifton Springs, NY 14432
Doug Balcom
Job Details: 08/08/2022
"Replaced motor, timer, blower wheel, belt, and thermal fuse. Unit is operating as designed; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Syracuse, NY 13212
Chuck
Job Details: 08/08/2022
Customer stated that she is hearing the unit struggle when its half way through the cycle. No codes. I ran a diagnostic test cycle and i noticed that the wash motor is intermittently struggling to start. Motor is getting the proper voltage. Ordering sump and motor W11025157; ordrng 1 W11025157 (Sump and motor)
We serviced a
WHIRLPOOL OVEN
Model KODE900HBS
Near Marion, NY 14505
Doug Balcom
Job Details: 08/08/2022
Customer states lower oven will not shut off. Ran diagnostic test. No codes. Ran upper and lower ovens. Lower oven stays on even when control says it's off. Until power is removed from unit. Ordering control and appliance manager expansion. ; ordrng 1 W11294389 (Appliance manager expansion) and 1 W11294388 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Newark, NY 14513
Doug Balcom
Job Details: 08/08/2022
Replaced top rack adjusters. Ran diagnostic test. No codes. Unit is operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near West Henrietta, NY 14586
Dave F
Job Details: 08/08/2022
Dispenser is spraying and filling the load and go . Dispenser we had replaced . Covering under ATEC warranty ; ordrng 1 W10862190 (dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Hamlin, NY 14464
Dave L
Job Details: 08/08/2022
Replaced shorted freezer led light and thawed fresh bf pod section ice maker fill tube. Recommending replacing water filter. Customer to monitor for ice after 24 hours ; used 1 W11205083 (Led) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM00
Near Rochester, NY 14607
Dave F
Job Details: 08/08/2022
Replaced auger motor and tested unit . Tested good
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rochester, NY 14617
James
Job Details: 08/08/2022
Unit not washing dishes. Upper rack falls off. Need adjusters and pump. ; rqstng P&A on 1 WPW10740410 (Adjuster) and 1 WPW10251047 (Cover) and 1 WPW10663572 (Mount)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Brockport, NY 14420
Dave L
Job Details: 08/08/2022
The customer is concerned with temperatures being low after preheat. Temps are being measured with an oven thermometer hanging from middle rack. Preheated to 350. Oven preheated normally. Calibrated oven. Customer toMonitor
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290VPY1
Near Rochester, NY 14610
Dave F
Job Details: 08/08/2022
Left hand end cap tab is broken . Ordering endcap . Customer is paid in full ; ordrng 1 W10122078 (endcap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14618
Dave F
Job Details: 08/08/2022
Replaced control and tested unit in diagnostics. Unit tested good . If problem persists order W11460962 UI; dspstn on spec-tagged invntry: 1 W11462458 CNTRL- ELEC
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Brockport, NY 14420
Dave L
Job Details: 08/08/2022
"Replaced thermistor due to restricted airflow error. Error came back during test. Ordering control. ; ordrng 1 W11133021, dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD618ESS
Near Pittsford, NY 14534
Dave F
Job Details: 08/08/2022
Replaced inverter and tested unit . Compressor turned on and started cooling .
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ03
Near Rochester, NY 14606
Dave L
Job Details: 08/08/2022
Moisture on mullion due to moisture control setting off. Turned on moisture control.
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Webster, NY 14580
Andres
Job Details: 08/08/2022
Customer stated panel was not responding to commands. Diagnosed unit and found that is unresponsive when trying to change cycles. Also found a faulty lid lock. I checked for error codes but did not find any. Unit needs new UI and lid lock; ordrng 1 W11135391 (UI) and 1 W10810403 (Lid lock)
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Canandaigua, NY 14424
Jeremy
Job Details: 08/08/2022
Found bolt that holds wash plate was loose and splines inside washplate slightly worn causing washplate to spin freely. Tightened bolt and unit operates as expected. Should replace washplate and bolt to complete repair. Customer elected not to proceed.
We serviced a
MAYTAG DRYER
Model MGD8630HC0
Near North Chili, NY 14514
Ray Benedetto
Job Details: 08/08/2022
"Unit would not power on. Verified incoming voltage. Found loose flat ribbon connector on user interface. Re-seated and unit powered on. Tested for heat, operating normal. Recommended customer clean venting."
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Rochester, NY 14619
Ray Benedetto
Job Details: 08/08/2022
Replaced motor and noise ceased. Verified unit was heating.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near Rochester, NY 14626
Dave L
Job Details: 08/08/2022
Re connected right hand door link. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Ontario, NY 14519
Andres
Job Details: 08/08/2022
"Replaced Ice maker, cycled it. Ice maker called for water and is working correctly."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL1
Near Ontario, NY 14519
Andres
Job Details: 08/08/2022
Replaced rack adjuster. Put rack back in place.; dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER C RAIL-GREY
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fairport, NY 14450
Dave F
Job Details: 08/08/2022
Replaced water valve and calibrated unit . Ran auto diagnostics. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WFE320M0ES2
Near Ontario, NY 14519
Andres
Job Details: 08/08/2022
Showed up to customers house and was told that they canceled the appt.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Farmington, NY 14425
Jeremy
Job Details: 08/08/2022
Replaced motor and control for error code and wash motor not running. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14612
Dave L
Job Details: 08/08/2022
Replaced evaporator and compressor due to poor cooling. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER BR 5X4 and 1 WPW10143759 DRIER-UV DYE
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Waterloo, NY 13165
Doug Balcom
Job Details: 08/08/2022
Replaced timer and knob. Unit is operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ07
Near Auburn, NY 13021
Doug Balcom
Job Details: 08/08/2022
Customer states some buttons aren't working. Found some buttons not working. Removed ribbon cable cleaned contacts and reseated cable. Unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Webster, NY 14580
Andres
Job Details: 08/08/2022
"Customer stated lights were flickering. Diagnosed unit and found the main light to be causing the issue, also ice maker lever was out of place so unit was making to much ice. Put lever back in place and cleared mold and ice tray as well. They also said middle crisper was broken. Ordering new LED light and crisper.; ordrng 1 WPW10515058 (Led light) and 1 WP2188656 (Crisper)"
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Victor, NY 14564
Jeremy
Job Details: 08/08/2022
Replaced control for stuck relay and cooling fan for being noisy. Unit checks good.
We serviced a
AMANA MICROWAVE
Model AMV2307PFS07
Near Brighton, NY 14610
Ray Benedetto
Job Details: 08/08/2022
"Replaced socket and light bulb. Tested, light working, unit heating.; dspstn on spec-tagged invntry: 1 8206232A BULB"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Syracuse, NY 13212
Chuck
Job Details: 08/08/2022
"Customer stated that unit is defective and drain hose wont fit on wash motor. I inspected unit and could find no defects. The customer was trying to hook the hose directly onto the back of the wash motor, i explained to the customer that the drain hose installed onto the water inlet assembly. I installed drain hose in the proper location. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Liverpool, NY 13088
Chuck
Job Details: 08/08/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ
Near Rochester, NY 14612
Dave L
Job Details: 08/08/2022
Documented shelf issue with tech line. They are recommending shimming with foam. Ordered recommended kit; used 1 819043 from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Rochester, NY 14618
Jeremy
Job Details: 08/08/2022
Found that dishwasher is leaking from left side of door. Ordering tub seal.; ordrng 1 W11177741 (Tub Seal)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Rochester, NY 14618
Ray Benedetto
Job Details: 08/08/2022
"Unit was leaking. Replaced heating element per Service Pointer W11540964, S17304. Found leak at black hose going into motor. Ordering hose for repair.; ordrng 1 W11460960 (Hose), used 1 W11537778 (Heater Element) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Rochester, NY 14618
Jeremy
Job Details: 08/08/2022
Found that unit will not drain. Checked and found that drain pump is getting voltage but impeller was seized. Ordering drain pump.; ordrng 1 W10914557 (Drain Pump)
We serviced a
KITCHENAID HOOD VENT
Model KECC667BSS02
Near Rochester, NY 14626
Dave L
Job Details: 08/08/2022
Replaced failed UI ATEC warranty
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14621
Josh Henchen
Job Details: 08/08/2022
Customer stated knocking/thumping noise. Check and found no codes. Ran diagnostic cycle all functions working as expected. Adjusted feet to level. Washer checks good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Rochester, NY 14618
Jeremy
Job Details: 08/08/2022
Found that led module in freezer has failed. Verified 120 volts to module. Ordering LED module.; ordrng 1 W11602886 (Module)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Fairport, NY 14450
Jeremy
Job Details: 08/08/2022
"Found that upper track wheel on right side became separated from track. Reinstalled rack properly, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Webster, NY 14580
Andres
Job Details: 08/08/2022
Replaced thermostat and duct air. Customer is to monitor and let us know if it continues.
We serviced a
JENN AIR DISHWASHER
Model JDB9800CWS2
Near Fairport, NY 14450
Jeremy
Job Details: 08/08/2022
Replaced upper and lower racks and cup shelf for rusting.
We serviced a
JENN AIR BEVERAGE CENTER
Model JUB24FRERS00
Near Canandaigua, NY 14424
Dave F
Job Details: 08/08/2022
Unit is making noise while running but not while in home . Customer will try to get a video of the noise and reach back out to us with it . ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Irondequoit, NY 14617
James
Job Details: 08/08/2022
Replaced gasket and tested. No leaks found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14613
James
Job Details: 08/08/2022
Replaced control and thermostor. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Rochester, NY 14609
James
Job Details: 08/08/2022
Replaced pump. Filter and screen. Tested diagnostics and verified operation.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Rochester, NY 14609
James
Job Details: 08/08/2022
Replaced cam and calibrated. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10721967 CAM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH01
Near Webster, NY 14580
James
Job Details: 08/08/2022
Shelves came off track in freezer. Reinstalled shelves and tested. If problem persists order:W10858092
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
James
Job Details: 08/08/2022
Replaced freezer rails and adjusted water dispenser. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Webster, NY 14580
James
Job Details: 08/08/2022
Dropped off part
We serviced a
MAYTAG WASHER
Model MHW6000XW0
Near Webster, NY 14580
James
Job Details: 08/08/2022
"F6e1. F0e1 f8e2. Unit will not spin. Mcu is burned. Need mcu. Customer opted to repair themselves. Part drop off. ; ordrng 1 WPW10374126 (Control), used 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB09
Near Rochester, NY 14612
Andres
Job Details: 08/08/2022
Customer stated unit was not sealing. When I arrived I asked customer where it was not sealing and he pointed out to the top corner. Door seal is not sealing all the way against the door because when door was made they used a little to much foam and so gasket is not sealing all the way but it is sealing against fridge.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mendon, NY 14506
Ray Benedetto
Job Details: 08/08/2022
Replaced ice maker. Verified unit cycled and filled.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Rochester, NY 14623
Ray Benedetto
Job Details: 08/08/2022
"Found ice buildup in freezer, fridge not cooling. Thawed out ice. Freezer Thermistor ohm reading true. Techline recommended to replace control board, SR 7734295411. Ordering control board for repair.; ordrng 1 W11446726 (Control Board)"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Rochester, NY 14617
Josh Henchen
Job Details: 08/08/2022
"Wont work inless the do a rinse and spin cycle first. Checked and Found F3E1,F6E3,F8E1,F8E3. Cleared Error Codes, Ran diagnostic cycle twice with no issues. Ran quick wash cycle with dull load of laundry no issues. Talked to them about overloading washer. Washer checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EBL2
Near Rochester, NY 14617
Josh Henchen
Job Details: 08/08/2022
"Customer stated dishwasher wouldnt turn on to wash dishes. Checked and found F8F4,F5E1. Ran diagnostic cycle unit failed to advance pass wash. Need Drain Motor, Control, Motor & Sump. ; ordrng 1 WPW10455261 (Motor & Sump) and 1 W10866124 (Control) and 1 WPW10531320 (Drain motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Ontario, NY 14519
Josh Henchen
Job Details: 08/08/2022
"Called and customer, Mike stated left side top drawer isn't staying on left rail like it drops and gets stuck in freezer section. I will try to run out today if not I set appt up for tomorrow.; schdld next appmnt for 8/9 TUE !"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW0
Near Rochester, NY 14622
Josh Henchen
Job Details: 08/08/2022
Customer stated that washer was flashing error codes. Customer told me they unplugged washer for 24hrs then plugged it back in. Customer stated washer is working fine no need to come in.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14609
Josh Henchen
Job Details: 08/08/2022
"Customer stated unit would fill with water and just shutoff. Checked and found F9E1, F0E5 with a constant humming noise. Ordering Capacitor and motor.; ordrng 1 W10890624 (MOTOR-DRVE) and 1 W11428524 (CAPACITOR)"
We serviced a
KITCHENAID DRYER
Model KGYS700JQ2
Near Rochester, NY 14624
Josh Henchen
Job Details: 08/08/2022
"Customer stated they had a gas smell from dryer during use. Checked and found coils bad. Replaced coils,ran cycle. Dryer checks good; used 1 279834 (COIL KIT) from stock"
We serviced a
KITCHENAID COOKTOP
Model KECC508RPB004
Near Pittsford, NY 14534
Dave F
Job Details: 08/04/2022
Cooktop turning off by itself and control lock locking . Needs new control/UI WP8285922 . Glass top has crack . Glass top is NLA customer will look into new unit
We serviced a
MAYTAG DRYER
Model MGD5100DW0
Near Liverpool, NY 13090
Chuck
Job Details: 08/04/2022
Customer stated unit not heating . Igniter and thermistor tested bad. Unit also needs a dryer kit. Quoted customer for repair and they wanted time to think about if they should repair or purchase a new unit.
We serviced a
MAYTAG OVEN
Model CWE5800ACS
Near Rochester, NY 14617
Andres
Job Details: 08/04/2022
Customer stated that unit was not baking. Customer had board sent to get rebuilt since it is no longer made. I started a bake cycle and tested power at element. Element was not getting any voltage. I checked power outage at board but relay was not opening and sending power. Customer needs a new board.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Dansville, NY 14437
Jeremy
Job Details: 08/04/2022
Replaced freezer door for dent.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW1
Near Fairport, NY 14450
Jeremy
Job Details: 08/04/2022
"Replaced control, unit checks good.; used 1 Sh15 (Shipping) from stock"
We serviced a
JENN AIR RANGE
Model JES9800CAS02
Near Irondequoit, NY 14622
Andres
Job Details: 08/04/2022
"Customer stated bake element broke in half. Had element with me, replaced it and tested it. Element turned on. Customer also asked me about the door on how it's not closing properly. Unit needs both door hinges.; ordrng 2 74011475 (Hinges)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Syracuse, NY 13204
Chuck
Job Details: 08/04/2022
"Consumer states there was a boom noise when washing bed sheet, washer vibrated then moved and that something seems loose. No codes. I ran a diagnostic test cycle and i found that the tub ring had become detached from the tub. I reinstalled tub ring and ran another diagnostic cycle in which the unit operated normally. Calibrated unit. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Williamson, NY 14589
Andres
Job Details: 08/04/2022
Customer stated that unit is not locking so it won't spin. When I arrived customer started a normal cycle and I noticed that unit went from sensing to done and lid unlocked then locked but nothing happened. I put unit into a diagnostic mode and ran a cycle. Unit ran cycle successfully. Unit seems to be having an intermittent issue. Ordering ACU. 315-310-0323; ordrng 1 W11399433 (CNTRL- ELEC)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Williamson, NY 14589
Andres
Job Details: 08/04/2022
Customer canceled
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14612
James
Job Details: 08/04/2022
Freezer door frosting up. Gasket on lh and lower rh sides is bulging away from liner. Door are different thickness than each other. Ordering both doors. ; ordrng 1 LW11037738 (Door) and 1 W11223753 (Badge) and 1 W11566705 (Door)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairport, NY 14450
Jeremy
Job Details: 08/04/2022
"Replaced control, able to get unit into diagnostic. Discovered drain pump does not run, discovered drain pump broken where wire harness plugs in. Ordering pump and harness.; ordrng 1 W11399437 (Drain Pump) and 1 W11545744 (Harness), dspstn on spec-tagged invntry: 1 W11399433 CNTRL- ELEC"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Fairport, NY 14450
Jeremy
Job Details: 08/04/2022
"Unit has F9E2 error, found that drain pump is running intermittently. Ordering drain pump and control board.; ordrng 1 W11462458 (Control) and 1 W11412291 (Drain Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Penfield, NY 14526
Jeremy
Job Details: 08/04/2022
"Found that when ice is dispensed cubes will get caught in flapper and prevent it from closing causing air to leak into icemaker. Frost is building and dripping from dispenser. Ordering separator, retainer and motor box.; rqstng P&A on 1 W11423781 (Separator Assembly), ordrng 1 W11397167 (Retainer) and 1 W10771442 (Motor Box), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"