Service History 33

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS03

Near Rochester, New York 14624

Trevor

Job Details: 03/06/2026

Water is dripping because the water spout wasn't perttruding far enough through dispenser causing spillage inside interior of dispenser. Disassemble dispenser and reinserted spout further down. Reassembled and tested. What is not dispensing normally with no drips.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD42GASJ2WW

Near Hilton, New York 14468

DeVaughn C

Job Details: 03/06/2026

"Unit starts but does not stay running. Drive belt has failed and should be replaced. ; ordrng 1 WE03X29897 (Drive Belt), dspstn on spec-tagged invntry: 1 WE04X24719 BUTTON START ASM , states that autho needed"

We serviced a

GE DISHWASHER

Model GDP670SYV6FS

Near West Henrietta, New York 14586

Trevor

Job Details: 03/06/2026

Tested and getting a diverter motor error in diagnostics. Draining is okay. Ordering new sump assembly with diverter.; ordrng 1 WD19X27779 (Sump assembly)

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26EASW0WW

Near Rochester, New York 14611

Andres V

Job Details: 03/06/2026

Replaced start switch. Tested it. Unit is working properly ; dspstn on spec-tagged invntry: 1 WE04X24719 BUTTON START ASM

We serviced a

WHIRLPOOL WASHER

Model LSR7233DQ0

Near Spencerport, New York 14559

DeVaughn C

Job Details: 03/06/2026

"Replaced gearcase, related components and tested. Unit functioning as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Rochester, New York 14607

Andres V

Job Details: 03/05/2026

"Replaced UI housing and the UI. Tested unit on a normal cycle, unit is working properly."

We serviced a

WHIRLPOOL RANGE

Model WFGS5030RZ

Near Rochester, New York 14609

Andres V

Job Details: 03/05/2026

"Found the front left and rear left burner kept igniting. I Replaced switch harness on unit, put unit back together and tested burners. Unit is working properly."

We serviced a

GE DISHWASHER

Model PDT715SYV1FS

Near Rochester, New York 14618

Trevor

Job Details: 03/05/2026

DW is leaking due to damaged spray arm. Customer claims that spray arm is melted and threw it out. This is a repeat problem and spray arm is not staying securely in place. Ordering new spray arm and adapter.; ordrng 1 WD22X33499 (Wash arm) and 1 WD12X25864 (Wash arm adapter)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ4

Near Rochester, New York 14624

DeVaughn C

Job Details: 03/05/2026

"Customer reports F9E1 error code. F9E1 error code stored. Drain pump would run, but water would not drain. Drain hose lead to piping in basement. Removed washer hose from house pipe, unit drained with no issues. Suggested customer to route hose to a different location or contact plumber to remove blockage. Unit functioning as designed. ; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN"

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Rochester, New York 14605

Zach L

Job Details: 03/05/2026

"Replaced main control and tested, unit working properly."

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Rochester, New York 14610

DeVaughn C

Job Details: 03/05/2026

Customer reports unit randomly turns on. Would not go into diagnostics. Replaced control board then calibrated. Repair successful.

We serviced a

GENERAL ELECTRIC WASHER

Model GTW385ASW0WS

Near Rochester, New York 14621

DeVaughn C

Job Details: 03/05/2026

Customer reports unit was knocking during spin. F31 error code stored from 60 days ago. Unit completed spin in diagnostics with no issues. OOB was isolated event. Suggested customer to ensure loads are properly balanced. Unit functioning as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW4307SW0

Near Rochester, New York 14617

DeVaughn C

Job Details: 03/05/2026

Replaced control board and harness. Repair successful. ; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ3

Near Irondequoit, New York 14617

DeVaughn C

Job Details: 03/05/2026

Customer reports unit will not start. F2E1 error code stored. Start button is nonfunctional. User interface should be replaced. ; ordrng 1 W11806852 (User Interface)

We serviced a

JENN AIR REFRIGERATOR

Model JFFCC72EFS02

Near Webster, New York 14580

Andres V

Job Details: 03/05/2026

"RC temp was 42 unit was set to 35. I put unit into a diagnostic mode. Verified evap fan is working properly, i took off the deli drawers noticed frost build up on the back panel building up. Unit is not going into a defrost cycle causing poor cooling.; ordrng 1 W11395641 (Evaporator fan cover with thermistor)"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDP715SYV3FS

Near Fairport, New York 14450

Zach L

Job Details: 03/05/2026

Replaced heater and spray arm

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Webster, New York 14580

Andres V

Job Details: 03/05/2026

We replaced the control board and the UI. Tested the ice maker fan did not get it to turn on. I called techline we found outgoing power to the fan but the fan doesnt receive it. Theirs a broken wire Inside the cavity that cannot be reached. Unit is unrepairable Case #22745901

We serviced a

KITCHENAID OVEN

Model KFGG500ESS7

Near Victor, New York 14564

Trevor

Job Details: 03/05/2026

The broil igniter is sparking inconsistently and not igniting gas.. New spark igniter needed.; schdld next appmnt for 3/12 THU !

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near Webster, New York 14580

Andres V

Job Details: 03/05/2026

"Checked power at unit, not receiving full power. Found 240v from L1 to neutral,as well as 240v from L2 neutral. Advised to have electrician check circuit."

We serviced a

WHIRLPOOL OVEN

Model WFG770H0FZ1

Near Rochester, New York 14626

Andres V

Job Details: 03/05/2026

Replaced the UI. Tested touchpad unit is working properly.

We serviced a

MAYTAG WASHER

Model MVW5035MW0

Near Rochester, New York 14617

DeVaughn C

Job Details: 03/05/2026

Unit goes from sensing to done. F7E1 error code stored. Unit hums during sensing cycle in normal mode. Replaced capacitor then tested. Unit testing good. ; used 1 W11395618 (CAPACITOR) from stock

We serviced a

GENERAL ELECTRIC RANGE

Model GGF600AV2ES

Near Rochester, New York 14612

Andres V

Job Details: 03/05/2026

Replaced bake Ignitor. Tested unit on a bake cycle. Unit is working properly

We serviced a

MAYTAG WASHER

Model MVW6500MW

Near Fairport, New York 14450

Trevor

Job Details: 03/05/2026

Customer complaint that washer would not start after initial sensing did not occur during service call. All functions were working normally and no errors were logged in diagnostics. Customer will use and monitor unit and especially check to ensure that the lid is locking when cycle starts.

We serviced a

GENERAL ELECTRIC REFRIG/SIDE-BY-S

Model GSS20GSDBSS

Near Rochester, New York 14610

Zach L

Job Details: 03/05/2026

"Replaced evap fan and solenoid. Tested, all functions working properly."

We serviced a

GENERAL ELECTRIC WASHER

Model GFW655SPV0DS

Near Rochester, New York 14626

DeVaughn C

Job Details: 03/05/2026

"Customer reports unit leaks, and items are soaking wet. F50 & F92 (Inverter Faults) stored. Unit completed spin with no issues. Verified water event from dispenser and door bottom. Door gasket and dispenser assembly should be replaced. ; ordrng 1 WH05X29514 (Gasket) and 1 WH42X29535 (Dispenser Drawer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB11

Near Panorama, New York 14625

Trevor

Job Details: 03/05/2026

Installed new refrigerator door assembly and switched so the door opens the opposite side.

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Hilton, New York 14468

Andres V

Job Details: 03/05/2026

"Replaced the drum, ran a diagnostic cycle and a spin and drain cycle with towels. Unit is working properly"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GWE19JSLNFSS

Near Rochester, New York 14618

Trevor

Job Details: 03/05/2026

The new GE filter isn't being recognized or the old one that was just changed. Ordering new RFID and bypass.; ordrng 1 WR55X43866 (Filter RFID reader) and 1 WR17X33825 (Filter bypass plug)

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GBE21DYKJRFS

Near Rochester, New York 14609

Trevor

Job Details: 03/05/2026

Refrigerated door isn't closing properly and not sealing properly because it's sitting too low. Observe that door bushing and closer are on the wrong side of door. Switch the bushing and closer assembly to the hinge side of door. Now the door is closing flush and evenly with frame.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW

Near Scottsville, New York 14546

Trevor

Job Details: 03/05/2026

Installed new motor assembly and the dryer is still supplying 120V voltage to the chassis. Tech support#22753265- spoke to Whirlpool tech support and after several tests it was discovered that the customers voltage is incorrect and there is a weak neutral at customers outlet. There is 240 volts between black and red terminal but there is also 240V between the Red and white terminal which indicates a poor neutral. The excess voltage is grounding to the chasis. Advised customer to get an electrician to fix the electrical wiring and showed him exactly where the stray voltage is so the electrician who's what to look for.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near West Henrietta, New York 14586

Trevor

Job Details: 03/05/2026

Installed new control board due to unit constantly draining. Calibrated and tested okay. Replaced 1 control.; dspstn on spec-tagged invntry: 2 W11607637 CNTRL- ELEC

We serviced a

KITCHENAID COOKTOP

Model KCED600GBL01

Near Rochester, New York 14618

Zach L

Job Details: 03/05/2026

Replaced cooktop glass. All burners centered and working properly.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HWO

Near Caledonia, New York 14423

Trevor

Job Details: 03/04/2026

Slow drain due to padding material stuck in the filter pump area. Removed padding and tested okay.

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Rochester, New York 14626

DeVaughn C

Job Details: 03/04/2026

"Customer reports unit intermittently wont start. F5E1 (Lid Switch Fault) code stored. Unit failed to latch during diagnostic test. Replaced lid latch, control board, then calibrated. Unit functioning as designed. ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26EASW0WW

Near Rochester, New York 14621

DeVaughn C

Job Details: 03/04/2026

Start button failed preventing unit from running. Replaced start button then tested. Repair successful. ; dspstn on spec-tagged invntry: 1 WE04X24719 BUTTON START ASM

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Ontario, New York 14519

DeVaughn C

Job Details: 03/04/2026

Customer reports unit will only spin items using Drain & Spin. F3E1 error code stored. Unit would not complete diagnostic cycle properly. Control board should be replaced. ; ordrng 1 W11657965 (Control Board)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Williamson, New York 14589

DeVaughn C

Job Details: 03/04/2026

"Customer reports unit makes excessive noise during spin and fails to latch. Discovered rotor bolt dismounted and lid latch failed. Mounted rotor bolt, replaced latch, then calibrated. Repair successful. ; ordrng 1 W11700916 (Latch), dspstn on spec-tagged invntry: 1 W11700916 LATCH , tckt not sent, faulty send-to target"

We serviced a

MAYTAG REFRIGERATOR

Model MRFF4236RZ01

Near Shortsville, New York 14548

Andres V

Job Details: 03/04/2026

Replaced the damper assembly. Unit no longer makes noise.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Phelps, New York 14532

Andres V

Job Details: 03/04/2026

"Drain pump running continuously. Replaced main control board. Tested to verify proper operation, everything working properly.; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Phelps, New York 14532

Andres V

Job Details: 03/04/2026

"Found that unit was not draining due a cut wire to the drain pump. Replaced the harness and unit is draining properly. I also had an error code for a faulty shift actuator, I replaced the actuator and cleared code and tested. Unit is operating properly.; used 1 WPW10006355 (Actuator), and 1 W11643701 (Harness) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newark, New York 14513

Andres V

Job Details: 03/04/2026

"Found a cut wire to the drain pump. I was able to make a temporary repair to the wires until we come back with the replacement harness. I tested the unit to verify the temp repair is working. Unit runs and drains properly until we return.; ordrng 1 W11643701 (Harness) and 1 W11513246 (ACU), dspstn on spec-tagged invntry: 1 W11481722 ACTUATOR"

We serviced a

WHIRLPOOL WASHER

Model WTW4307SW0

Near Palmyra, New York 14522

Andres V

Job Details: 03/04/2026

Customer came out when I arrived to home and canceled.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT715SMN5ES

Near Palmyra, New York 14522

Andres V

Job Details: 03/04/2026

Replaced pump and associated gaskets. Tested unit and verified leak no longer present.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, New York 14615

DeVaughn C

Job Details: 03/04/2026

Drain pump was dismounted from unit and drain pump wiring failed at drain pump pigtail. Contacted Whirlpool Technical to document. Agent suggested failure was due to defective part and/or overloading the unit. Replaced drain pump and harness per agent recommendation. SR: 22736114

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near Rush, New York 14543

Trevor

Job Details: 03/04/2026

Customer having intermittent problems with LiD not locking and washer not starting cycle. Installed new lid lock and control board assembly. Tested unit and all functions appeared normal retested again and everything okay.; dspstn on spec-tagged invntry: 1 W11700916 LATCH

We serviced a

GE RANGE

Model PHP7036DT1BB

Near Pittsford, New York 14534

Trevor

Job Details: 03/04/2026

Burners not staying on due to not detecting cookware on top. Installed new control assemblys and UI. Tested and now burners are staying on and heating.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ4

Near Fairport, New York 14450

Trevor

Job Details: 03/04/2026

Dispenser is not opening after wash cycle. Install new dispenser and tested. Dispenser opened up during test cycle.

We serviced a

GENERAL ELECTRIC RANGE

Model JB256DM5BB

Near Rochester, New York 14604

Trevor

Job Details: 03/04/2026

Appt building. Neither the bake or the broil is working. Oven control is burned out and needs replacement.; ordrng 1 WB27X45466 (Control board)

We serviced a

GENERAL ELECTRIC RANGE

Model GGF600AV2SS

Near Rochester, New York 14626

Zach L

Job Details: 03/04/2026

Broil element does not turn on. Unit needs broil element to maintain temp during bake cycle.; ordrng 1 WB44X47342 (Broil element) and 1 WB27X48619 (Control board) and 1 WB07X48486 (UI overlay)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC136RPS00

Near Rochester, New York 14626

Zach L

Job Details: 03/04/2026

Ice maker losing position. Replaced ice maker and tested

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PVD28BYNHFS

Near Macedon, New York 14502

Andres V

Job Details: 03/04/2026

Found the top-clip that holds the mullium on the door

We serviced a

AMANA RANGE

Model AGR4203MNW0

Near Rochester, New York 14608

Trevor

Job Details: 03/04/2026

Oven is not working due to a faulty igniter. Install new igniter and tested. Robin is now heating up normally. Reinstalled loose burner knobs with bushings.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SYV1FS

Near Hilton, New York 14468

DeVaughn C

Job Details: 03/04/2026

Replaced control board then tested. Repair successful.

We serviced a

MIDEA REFRIGERATOR

Model MRT18D3BWW

Near Rochester, New York 14626

Zach L

Job Details: 03/04/2026

"Unit unplugged on arrival. Plugged unit in and checked sealed system functions, fans and sealed system working properly. Customer description of issue matches defrost issue, needs new defrost components.; ordrng 1 19831000000921 (Main control assy) and 1 11201007001840 (Temp sensor) and 1 15831000006603 (Evap and heater)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PGE29BYTDFS

Near Spencerport, New York 14559

Zach L

Job Details: 03/04/2026

"LEDs in back refrigerator cover flickering, needs new cover.; ordrng 1 WR17X31977 (Back panel)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Rochester, New York 14626

DeVaughn C

Job Details: 03/04/2026

Replaced latch then tested. Repair successful.

We serviced a

GENERAL ELECTRIC WASHER

Model GTW585BPV3DG

Near Rochester, New York 14606

DeVaughn C

Job Details: 03/04/2026

"Replaced gearcase, then tested spin in diagnostics. Repair successful."

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0AS04

Near West Henrietta, New York 14586

Trevor

Job Details: 03/03/2026

Oven beginning preheating but then shut off and would not turn back on. Pulled oven from wall and check for loose connection and power. The oven is only getting 120 volts instead of 240 volts. I reset power at the breaker box but that did not fix the issue. Advise customer to get an electrician to check the breaker and wiring to oven.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, New York 14611

DeVaughn C

Job Details: 03/03/2026

Customer reports unit makes noise after cycles are completed. Drain pump is running continuously. Replaced control board then calibrated. Repair successful. ; used 1 W11607637 (CNTRL- ELEC) from stock

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE27JYMXFFS

Near Rochester, New York 14624

Trevor

Job Details: 03/03/2026

Installed new ice maker and secured loose freezer door handle. Ice maker cycle on normally.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB1

Near Rochester, New York 14605

DeVaughn C

Job Details: 03/03/2026

Replaced latch then tested. Repair successful. ; dspstn on spec-tagged invntry: 1 W11670519 LATCH

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Rochester, New York 14619

Zach L

Job Details: 03/03/2026

Sound customer hears is belt skipping. Belt is skipping due to water dripping from gearcase. Gearcase has previously been replaced for same issue. Ordering new tub as well; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11409708 (Motor shield) and 1 W11239857 (Belt) and 1 W11553312 (Tub washer) and 1 W11219115 (Tub) and 1 W11551646 (Tub lock nut)

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Rochester, New York 14605

DeVaughn C

Job Details: 03/03/2026

Replaced moisture sensor & installed top. Repair successful.

We serviced a

MAYTAG RANGE

Model MER7700LZ3

Near Churchville, New York 14428

Trevor

Job Details: 03/03/2026

Installed new glass door assembly. Install new control board and temperature sensor. Oven tested and reach temperature okay. Educated customer how to calibrate oven to increase temp if needed.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14620

DeVaughn C

Job Details: 03/03/2026

Drain pump randomly turning on. Pressure sensor has failed. Replaced control board then calibrated. Repair successful. SCODE; dspstn on spec-tagged invntry: 1 W11603811 CNTRL- ELEC

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, New York 14606

Zach L

Job Details: 03/03/2026

"Pressure sensor failure, drain pump running constantly. Replaced control board and tested.; dspstn on spec-tagged invntry: 2 W11607637 CNTRL- ELEC"

We serviced a

MAYTAG DRYER

Model MEDB955FW0

Near Rochester, New York 14613

Andres V

Job Details: 03/03/2026

"Found idler pulley to be worn out causing unit to knock around, also checked heating and vent. Found vent was squished up against wall. Used repair kit to replace rollers and pulley I also pulled out the dryer and adjusted Vent for better air flow going outside. ; used 1 4392067 (REPAIR KIT) from stock"

We serviced a

GENERAL ELECTRIC RANGE

Model GGF600AV2SS

Near Rochester, New York 14624

Zach L

Job Details: 03/03/2026

Oven is working properly. Customer is not satisfied with how oven operates compared to how the previous oven worked and wants to exchange unit. Design of oven does not meet customer's needs.

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IVSS4

Near Rochester, New York 14618

DeVaughn C

Job Details: 03/03/2026

Unit will not turn on. 120v going to unit. 120v at bi-metal. Bi-metal should be replaced. ; ordrng 1 W10258275 (Bi-Metal) and 1 WPW10285179 (ACU)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Rochester, New York 14624

Zach L

Job Details: 03/03/2026

Replaced gasket and heated into proper shape. No gaps or leaks in new gasket

We serviced a

KITCHENAID OVEN

Model KEBK276SSS04

Near Brockport, New York 14420

Zach L

Job Details: 03/03/2026

"Replaced broiler element and lower oven bulb. Tested, unit working properly"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPB2

Near Canandaigua, New York 14424

Trevor

Job Details: 03/03/2026

Customer complaint that the dishwasher isn't heating the water or drying the dishes. Heating element and high limit thermostat check okay. Ordering new control board.; ordrng 1 W11683652 (Control board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Irondequoit, New York 14617

Andres V

Job Details: 03/03/2026

Replaced the inlet water valveI tested the unit and verified there are no more leaks.

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS2

Near Spencerport, New York 14559

Zach L

Job Details: 03/03/2026

"Issue caused by soap buildup in bottom of machine. Suds build up in pump at end of cycle, prevent drain pump from pushing water. Advised customer to run unit empty for a few cycles to clear soap buildup, and rinse dishes less before placing in dishwasher."

We serviced a

GE RANGE

Model C2S950P2M2S1

Near Rochester, New York 14626

Zach L

Job Details: 03/03/2026

"Replaced temp probe and receptacle. Tested, probe working properly and not getting stuck in receptacle."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW1

Near Rochester, New York 14618

DeVaughn C

Job Details: 03/03/2026

Customer reports unit randomly makes electrical humming noise. Control board should be replaced. ; ordrng 1 W11124783 (Control)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW325ASW0WW

Near Farmington, New York 14425

Trevor

Job Details: 03/03/2026

Customer complaint of a squealing noise during the spin cycle wasn't heard during visit. I checked belt and found some residue of oil on pulley . Cleaned oil residue from pulley and belt. Advise customer that there might have been some minor oil leaking from gearcase causing squealing. If problem reoccurs then the gearcase will need to be changed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Victor, New York 14564

Trevor

Job Details: 03/03/2026

Installed new control board with touchpad controls. Dishwasher is now responding and all functions are working normally.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Rochester, New York 14615

Zach L

Job Details: 03/03/2026

"Ice maker lost position, will not cycle. Replaced ice maker and tested, unit successfully ran harvest cycle and filled.; dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER-FLEX"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL1

Near Rochester, New York 14610

Andres V

Job Details: 03/03/2026

Used clear door to view spray arms during cycle. Found that the bottom spray arm was not fully seated causing water to spray directly at the door. I snapped the spray arm back in properly and verified spray arm was spraying properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRQC736RPS

Near Pittsford, New York 14534

Andres V

Job Details: 03/03/2026

Right side door gasket is torn exposing magnet also the mullium lower seal broke off. ; ordrng 1 W11654249 (Mullium) and 1 W11456682 (Right door gasket)

We serviced a

GENERAL ELECTRIC DRYER

Model GTD38EASWWS

Near Walworth, New York 14568

Andres V

Job Details: 03/03/2026

Removed dryer drum to check belt and motor windings. I tested the motor and the pulley and everything seemed fine. I reassembled the dryer and tested the unit again and everything functioned properly. I also switched the door orientation for customer.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Fairport, New York 14450

Andres V

Job Details: 03/03/2026

Unit had pressure fault error code. Replaced the ACU and ran a diag cycle. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Penfield, New York 14526

Andres V

Job Details: 03/03/2026

Ran a diag cycle successfully. I then started a normal cycle and noticed that unit had an unusual amount of suds. Customer did run a affresh cycle but suds keep getting worse. The dosing on the detergent pump seem off and putting more then it needs too; ordrng 1 W11316271 (Detergent pump)

We serviced a

WHIRLPOOL STACKED LAUNDRY

Model WET4027HW2

Near Henrietta, New York 14467

DeVaughn C

Job Details: 03/03/2026

Replaced control board then calibrated. Repair successful.

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Rochester, New York 14611

DeVaughn C

Job Details: 03/03/2026

"Replaced terminal, cord, then tested. Repair successful. ; dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL and 1 PT220L CORD 4' 3W"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF450PGR6WW

Near Rochester, New York 14618

Trevor

Job Details: 03/02/2026

"Installed new part and dishwasher is running, but it keeps running even though the door is opened. The door switch has a short and needs replacement.; ordrng 1 WD01X29878 (Door latch)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Pittsford, New York 14534

Trevor

Job Details: 03/02/2026

Unit is leaking due to missing door gasket. Customer isn't aware of it being missing and assumes it was never there. Installed new gasket and tested okay ; used 1 W11483553 (Door gasket) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Avon, New York 14414

Trevor

Job Details: 03/02/2026

F7E1 and F9E1 error codes indicates a faulty wash pump. New pump needed.; ordrng 1 W11122851 (Hose clamp) and 1 W10466656 (Hose clamp) and 1 W11414076 (Wash pump)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Avon, New York 14414

Trevor

Job Details: 03/02/2026

"Customer can't find the warranty paperwork. Rescheduling call. Do Dishwasher giving a wash motor error code. Pre-order wash motor, when customer calls back. W11612326- Pump. W10445975-clamps; schdld next appmnt for 3/9 MON !"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE25JYKHFFS

Near Victor, New York 14564

Trevor

Job Details: 03/02/2026

Frost build up inside of freezer due to a air leak on the left side of door. Freezer door not aligned to close properly causing air gap and noisy fan operation. I force xtended left door rail to free movement and now door is closing evenly on both sides eiminating the air gap

We serviced a

GENERAL ELECTRIC RANGE

Model GRF600AV2SS

Near Fairport, New York 14450

Trevor

Job Details: 03/02/2026

Oven not heating to correct temp. Showing about 315 degrees on oven thermometer when set to 350. I updated the oven software and recalibrated oven 15 degrees hotter. Now thermometer is showing 350-355 when set to 350.

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFE01

Near East Rochester, New York 14445

Trevor

Job Details: 03/02/2026

Customer complain that the freezer isn't getting cool enough and sometimes it's up to 19°. Customer says that unit is not running when the temperature goes up. Order a new control board in temp sensor.; ordrng 1 W11613298 (Control box) and 1 WPW10384183 (Thermister)

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26EASW0WW

Near Rochester, New York 14611

Andres V

Job Details: 03/02/2026

Found start button cracked causing it to stick. Also switched out the door latch and cleaned out lint because lint filter would not sit flush. ; ordrng 1 WE04X24719 (Start button)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, New York 14606

Andres V

Job Details: 03/02/2026

Unit had pressure fault error code. Unit falls within serial number range for ACU replacement. Replaced ACU tested unit on a diag cycle. Unit is working properly. S code S153EB; used 1 W11608056 (ACU) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Irondequoit, New York 14617

Zach L

Job Details: 03/02/2026

"Bad capacitor, motor unable to turn drum. Replaced capacitor and tested, unit working properly.; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFS324SPS0

Near Rochester, New York 14612

Zach L

Job Details: 03/02/2026

"Punch out in garbage disposal not removed during installation, unit unable to drain. Removed punch out and ran full service cycle, unit working properly."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2670XEM7

Near Rochester, New York 14612

Zach L

Job Details: 03/02/2026

"Full frost pattern on evaporator. Temps in fridge slightly high, measured 40 degrees. When testing components in service mode, relay for condenser fan and compressor failed to send power to components once. Unable to find any other cause of cooling failure. Needs new control board.; ordrng 1 W11035752 (Control)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Rochester, New York 14616

Zach L

Job Details: 03/02/2026

"Replaced thermostats and tested, unit working properly."

We serviced a

GE REFRIGERATOR

Model GFE26JYMWFFS

Near Pittsford, New York 14534

Trevor

Job Details: 03/02/2026

"Refrigerator is getting a an RFID filter chip error even though there is. Genuine GE filter installed. Performed a software update and reinserted filter but that didn't resolve the problem. Ice maker is also noisey when cycling. Ordering new RFID reader board, filter bypass, and filter. Ordering new ice maker.; ordrng 1 WR55X35485 (RFID filter board) and 1 WR30X39266 (Ice maker) and 1 WR17X33825 (Filter bypass) and 1 XWFE (Filter)"