Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1615 customer reviews

Shaiman C.

Shaiman C.

WASHER MAYTAG MHW3505FW1 Replaced user interface. Repair successful.

Near Floren Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR FRIGIDAIRE FPUS2698LF1 Secured loose connection to UI

Near N Ridgelawn Dr, Rochester, NY 14617
David L.

David L.

OVEN JENN AIR JJW3830DS02 Replaced control panel with updated version due to ghost light. Verified version is 16.00

Near Armetale Luster, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Raised freezer door to correct alignment and siliconed liner to seal it.

Near Limpet Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Ice was not working due to a linked waterline. Readjusted line and tested. Unit tested good; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER

Near Olympia Dr, Rochester, NY 14615
David L.

David L.

REFRIGERATOR MAYTAG MSS25C4MGZ01 Replaced door trivet that was falling off and ice maker that was damaged. Called Techline to document mismatched touch up paint on cabinet scratch SR7725525042; ordrng 1 W10134625SHIPDIRECT (tuchup SHIP DIRECT)

Near Kinmont Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR KITCHENAID KSCS25FVMS00 Replaced the smart valve due to a leak from the solenoid. Leak checked unit after install.

Near Woodmill Dr, Rochester, NY 14626
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED75HEFW0 "As discovered during last visit, control is sending 120v to motor. Motor was testing at .8 ohms. Replaced motor. Unit still only clicks when pushing start. Replacing control and user interface. ; ordrng 1 W10875486 (CONTROL BOARD ) and 1 W10919207 (USER INTERFACE )"

Near Atkinson St, Rochester, NY 14608
Evan E.

Evan E.

WASHER MAYTAG MVWC465HW2 Customer stated that unit is making clicking noise during cycle. Checked for codes no codes present. Ran diagnostic cycle. During cycle customer pointed out noise they were hearing. Noise customer is referring to is unit engaging cam from agitate to spin. Advised them this noise is normal operation. Unit itself is testing good

Near Northland Ave, Rochester, NY 14609
Evan E.

Evan E.

DISHWASHER WHIRLPOOL GU2300XTVS1 Replacing user interface due to unit not accepting commands. Replaced UI. Ran test cycle. Unit tested good

Near Saxony Rd, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replacing adjusters due to wheels on original adjusters coming detached from rack causing rack to fall. Replaced adjusters. Also replacing track stop due to unit missing original stop. Replaced track stop. Unit tested good

Near Chesham Way, Fairport, NY 14450
Steve M.

Steve M.

RANGE JENN AIR JDS8850CDS02 Found connection to spark module was loose. Pushed connection in and burners all lit as expected. Put part cost from previous visit to labor. The range tests good.

Near Chaucer Ct, Victor, NY 14564
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW0 "Customer concerned about a burning smell. Could not recreate in the auto verification cycle. Looked under machine and saw a mess of oil on the floor and on the shield. Customer then better described the smell as an oily, burning odor. Replacing gear case, belt, and shield. ; ordrng 1 W11035751 (GEARCASE) and 1 WPW10006384 (BELT) and 1 WPW10427633 (SHIELD )"

Near Jorpark Cir, Ogden, NY 14559
Steve M.

Steve M.

REFRIGERATOR AMANA AFI2539ERM00 Found fill tube froze with ice. Removed ice. Tested ice maker and it functioned as expected. Good water flow when calling for water. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER

Near Viennawood Dr, Rochester, NY 14618
Steve M.

Steve M.

RANGE WHIRLPOOL WFG510S0HW1 Tested oven and it lit as expected. It heated to 350 good. The exhaust vent is In the center of console and hot air is coming out on center of oven top and oven top is getting hot. There is insulation between oven and top. The range is working as designed.

Near Westside Dr, North Chili, NY 14514
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Replaced freezer led lights due to lights not working. Light working properly fresh food gaskets are torn ordering gasketes and returning with ice maker; rqstng P&A on 2 W10407212 (gasket-fip)s

Near Ronald Dr, Rochester, NY 14616
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Tested ice maker and it was in the off position on arrival. Turned it on and tested. The ice maker tested good. Leveled legs for better door closing.

Near Donna Marie Cir, Rochester, NY 14606
Evan E.

Evan E.

RANGE KITCHENAID KEBS107SSS00 Customer stated that unit was not heating after running self clean cycle. Tested thermal fuse for continuity. Fuse tested open. Replaced fuse and ran test bake cycle. Unit heated up as it should. Also confirmed blower was functioning. Unit tested good

Near Park Cir Dr, Fairport, NY 14450
David L.

David L.

REFRIGERATOR AMANA ART318FFDW03 Unit had been left on for a few days. It got coldBut would not freeze anything. Suspecting a leak in the evaporator. Ordering evaporator. Verified that a brazen connection will work no need for loc-ring this has a copper heat exchanger. ; ordrng 1 W10836706 (evaporator)

Near Lake Ave, Rochester, NY 14613
Evan E.

Evan E.

WASHER KENMORE 110.286327 Replacing lid switch due to old switch failing causing unit not to spin/agitate. Replaced switch. Ran test cycle. Unit tested good

Near Hunters Ln, Rochester, NY 14618
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB835DW4 Replaced control and shocks. Unit testing good.

Near Phillips Rd, Holley, NY 14470
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS1 "Customer stating that door for detergent dispenser is stuck and will not open. Upon inspection discovered that rubber gasket on dispenser door had come unseated and spring was out of place. Removed dispenser door and reseated gasket. Reinstalled spring correctly. Tested dispenser. Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK 1 W11259786 TRACK , and 1 WPW10653840 LATCH"

Near Gristmill Ridge, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KUIC18NNZS0 Found water dispenser hose detached from dispenser above evaporator. Reattached hose and ice machine started to make ice.

Near Woodcliff Dr, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced main control, led control and the drawer harness for ice and dispenser not working when door control has power. The refrigerator tests good ; pckd up 1 WPW10675033 (cntrl-elec)"

Near Ross Ln, Avon, NY 14414
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ET18UMXGW0 Found the condenser coils were fully plugged with lint causing warm temps. CleAned coils and refrigerator tests good

Near Ontario St, Rochester, NY 14605
Steve M.

Steve M.

WASHER KENMORE 417.404127 Found no power to motor control unit. Used tester door switch with same result. The unit has harness/motor control unit issue. Recommended to replace washer

Near Maria St, Rochester, NY 14621
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Sr# 7725528385 replaced led control and had same result. Call d tech line and found pantry control board is causing issue. Ordering control and harness. ; ordrng 1 W11170612 (HARNESS) and 1 WPW10503833 (cntrl-elec)

Near Andilyn Ct, Spencerport, NY 14559
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GSC25C4EYW02 Temps are good in freezer. Found ice stuck in teeth causing the teeth to not move causing no ice production. Recycled power and tested ice maker. The ice maker tested good.

Near Dorington Rd, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Sr#7725543640 found some glue on the right side of evaporator that was very close to heater. Removed glue and scraped heater where glue had gotten stuck to it.

Near Dalkeith Rd, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR KENMORE 795.760239 Found the refrigerator needs a door switch. Ordering door switch. ; rqstng P&A on 1 6600JB1010A (DOOR SWITCH)

Near Rundel Park, Rochester, NY 14607
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW9150WW00 "Customer states unit leaks then beeps. F9E1 F8E1 error codes stored. Removed debris from pump, then found a disconnected hose. Secured valve hose found inside of machine. Unit testing good."

Near Beekman Pl, Rochester, NY 14620
David L.

David L.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Ice is melting slightly in the ice bin. Could not get fan to run at full speed. Ordering fan, ice door and separator. Dispatch #KLIZ5LIEPL1; ordrng 1 W10846539 (evaporator fan blade) and 1 W10919724 (door-ice) and 1 WPW10549590 (door-ice)"

Near Maple Center Rd, Hilton, NY 14468
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4950XW3 Drain pump seized up . Replaced drain pump . Calibrated unit . Tested unit in auto diagnostics . Unit tested good .

Near North St, Livonia, NY 14487
David L.

David L.

OVEN FRIGIDAIRE FEF366EQC Replaced open bake element unit testing good

Near Ridge Rd, Ontario, NY 14519
Evan E.

Evan E.

MICROWAVE MAYTAG MMV1174FZ3 "Customer stated that unit will not start cycle consistently and is producing loud clicking noise when attempting to start. Ran multiple test cycles in an attempt to replicate issue. Discovered that noise is coming from relay on control board. Ordering control ; ordrng 1 W11110847 (CONTROL ), dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"

Near Brookeville Dr, Webster, NY 14580
David L.

David L.

OVEN WHIRLPOOL WOS92EC0AB00 "Unit would not power on due to an open control fuse. Replaced fuse and verified installation and fan. Granite countertop overhangs control and is likely causing the fuse to open due to it retaining heat. ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"

Near Rosebud Trail, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Tested ice maker for no ice. There was ice in maker. It cycled and called for water. Temps are good at 0 degrees in freezer. Ordering ice maker for possible thermostat issue in ice maker. ; ordrng 1 4317943 (icemaker only)

Near Ridgeview Dr, East Rochester, NY 14445
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced float switch lever due to missing when it was delivered. Tested unit . In auto diagnostics. Unit tested good .

Near Quaker Meeting House Rd, Honeoye Falls, NY 14472
Dave F.

Dave F.

REFRIGERATOR AMANA ABB2221WEW1 Drain tube was plugged . Installed new drain tube W10619951 . S code S38253. Defrost drain . Made sure water would go down it . Unit tested good .; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN

Near Latchmere Dr, Victor, NY 14564
Dave F.

Dave F.

RANGE WHIRLPOOL WFC310S0EB3 Burners are all working . Checked power to unit . Tested good . Checked bake and broil both tested good .. unit is working as expected.

Near Hathaway Dr, Farmington, NY 14425
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 32 degrees in fresh food section under food on middle shelf. Freezer is good. Raised left door so dispenser gasket meets the ice maker. Raised freezer temp to 3 degrees. Restricted air hole for pantry.

Near Kings Gate N, Irondequoit, NY 14617
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW6630HW0 "Customer concerned about unit leaving water in the fabric softener dispenser compartment and states unit drains intermittently. F8E1 error code stored. Techline agent states the valves should be replaced. Due to low water pressure going to the dispenser, water is still being left in the fabric softener compartment. As for the intermittent draining, the manufacturer states the drain pump is fine; suspecting siphoning is occurring due to the characteristics of the customers drain setup and/or the faulty valves. Customer had a rubber drain hose going to a pipe in the floor which was filled with water. Suggested customer to have the drain pipe investigated. SR: 7725539224; ordrng 1 W11316255 (VALVE) and 1 W11316257 (HOT VALVE)"

Near Ashley Dr, Rochester, NY 14620
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Turned refrigerator on and both fans worked as expected. No abnormal noises. The refrigerator is cooling.

Near Macedon Pkwy, Macedon, NY 14502
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Tested refrigerator and the sizzling sounds are from water hitting the heater in the evaporator area during defrost. The refrigerator tests good.

Near Courtshire Ln, Penfield, NY 14526
Evan E.

Evan E.

VAN FORD TRANSIT CONNECT Oil change and spark plug change

Near Rockwood St, Rochester, NY 14610
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW8620HW1 "Customer concerned about an F5E3 error code displaying when attempting to start the machine. F5E3 error code stored in diagnostics. Tested resistance of the NTC from ACU which came out to be 22.6 OHMS with an ambient temperature or 79 degrees. Sensor is testing in range. Control should be replaced. Customer will be discussing the issue with the builder and will inquire about replacing the unit. If all else fails, ACU will be replaced. SR: 7725542028; rqstng P&A on 1 W11352122 (ACU)"

Near Lexton Way, Pittsford, NY 14534
Evan E.

Evan E.

WASHER MAYTAG MVWB765FW2 Replacing gear case due to unit leaking oil from gear case onto stator and rotor. Also replacing rotor cover due to error code for locked rotor. (F7e9) replaced gear case. Replaced rotor. Ran calibration cycle. Ran diagnostic cycle. Unit tested good

Near Cedarwood Dr, Fairport, NY 14450
David L.

David L.

WASHER MAYTAG MVWB766FW1 Checked unit for noise during use. Found squeaky gear case ordering gear case ; ordrng 1 W10811956 (drum assy)

Near Lake Meadow Dr, Ontario, NY 14519
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Replacing right side roller due to unit producing squeaking noise when opening door. Replaced roller and tested door for customer. Unit tested good

Near Harbor Vw, Williamson, NY 14589
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE204DSS0 Customer stated that unit was not starting cycle due to not being able to select correct cycle. User interface is very dirty causing issue with cycle selection. Cleaned UI and attempted to start cycle. Unit started cycle as it should let unit run diagnostic cycle to confirm function. Unit is functioning as it should. Issue was with user interface having potential stuck key causing cycle not to start. Once cleaning unit was working as it should. Collecting service call fee

Near Ridge Rd, Williamson, NY 14589
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Unit is leaking from the fresh food evaporator. Ordering compressor and evaporator under S71233; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator)

Near Seeley Rd, Williamson, NY 14589
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Checked unit for not cooling properly. Found slight ice built up near fan blade. Ran diagnostics. Ran the compressor until a full frost pattern was achieved. No ice build up on the coil. Verified evaporator fan motor connections. Made sure freezer door was sealing properly

Near Harmon St, Webster, NY 14580
David L.

David L.

RANGE WHIRLPOOL WFG525S0HZ0 Replaced spark modular that was preventing the surface burners fromLighting. Unit tested good

Near Berkshire Dr, Rochester, NY 14626
Dave F.

Dave F.

WASHER MAYTAG MTW5770TQ0 Lid switch failed . Ordering lid switch WP8318084 .; ordrng 1 WP8318084 (switch-lid)

Near Amann Rd, Honeoye Falls, NY 14472
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4816FW2 Customer stating they are hearing scraping noise again coming from unit. Same noise as before. Checked for error codes. No codes were present. Ran test cycle. Could instantly hear noise customer was referring to when unit began to agitate. Stopped cycle and inspected underneath machine. Discovered that mounting screw for shifter that was previously replaced had come loose. This was causing noise. Reinstalled and tightened both screws ran unit again for customer. Unit tested good Unit is under ATEC warranty for shifter being replaced (5/31)

Near Canopy Trail, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WTW7500GC0 Customer stating that unit is producing double beep when selecting start key. Checked for error codes. Unit displaying code for lid lock failure (f5e2) tested lock manually. Lock is receiving power but failing to latch. Replaced lid lock and ran test cycle. Unit completed cycle as it should. Ran rinse & spin while in home to confirm function. Could not replicate issue after replacing lock. Unit tested good ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY

Near Culver Pkwy, Rochester, NY 14609
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 "Customer concerned about unit not completing cycles, not filling up with water, and not draining. F7E1 error code stored. Unit filled and drained as it should in auto diagnostics. Basket would not spin freely; most likely would not reach top RPM to drain water as normal. Removed inner basket & found a bottle cap in the wash tub. Removed cap. Unit testing good."

Near Nantucket Rd, Rochester, NY 14626
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT710PAHB1 Replaced the control . Tested unit . Unit tested good .

Near Sessler Dr, Geneva, NY 14456
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD92HEFW0 "Customer concerned about the drum being damaged. Drum was bent/defective causing contact with both side panels of the unit. Over time the contact resulted in holes on both side panels. Rollers were also damaged. Both side panels, supports, and drum should be replaced. Installed a maintenance kit and replaced drum. Only received one panel, waiting for the other side to come in. Left panel with customer. ; used 1 4392067 (REPAIR KIT) from stock"

Near Barony Woods, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 Replaced both led lights in freezer and fresh food section . Lights are now working as expected.; dspstn on spec-tagged invntry: 1 WPW10515057 MODULE-LOWER LIGHT and 1 WPW10515058 LIGHT

Near Melvin Hill Rd, Geneva, NY 14456
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEHV00 Bail arm hole on fill cup is broken and the bail arm is missing. Ordering bail arm; ordrng 1 WPW10474785 (arm-shut)

Near Bidwell Terrace, Rochester, NY 14613
Steve M.

Steve M.

REFRIGERATOR KENMORE 25331849102 Found signs of low charge and FF gasket is ripped. The compressor is to hot to start. Recommend replacement of unit.

Near Ontario St, Rochester, NY 14605
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Previous complaints are from water dripping at dispenser. Could not recreate problem due to no water hook up. The refrigerator is cooling.

Near Macedon Pkwy, Macedon, NY 14502
Evan E.

Evan E.

COOKTOP KITCHENAID KICU500XBL "Power is out at customers home rescheduling for 8/13; schdld next appmnt for 8/13 TUE 9-12, states that autho needed"

Near Rothwood Dr, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Unit temps were 43 in refrigerator and 0 in freezer. Freshfood section temperature was turn all the way up and freezer was turned on four . Checked frost pattern had good frost pattern. Checked heater . Tested good . .compressor is turning on and start device is good . . When I turned the unit off and then on the unit wouldn't turn back on . Until I hit where the thermostat was and it start . Ordering new thermostat WPW10583801 . Customer paid in full .; ordrng 1 WPW10583801 (thermostat)

Near Teall Bch, Geneva, NY 14456
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDBH949PAB4 Unit will not turn on nor respond to functions. Customer states it would only work on rinse cycle before final failure. Control and/or UI should be replaced. ; rqstng P&A on 1 W10595568 (CONTROL) and 1 W10811161 (USER INTERFACE )

Near Legion Cir, Rochester, NY 14616
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KFIL27CXMS0 Ice maker not making ice . Cycled the ice maker and the ice maker tested good . Found fill tube frozen and cracked . Needs new tube . Called techline SR 7725548199 . They suggested replacing the water valve and the fill tube . Ordering WP12956105 valve and tube WPW10213219; rqstng P&A on 1 12664501SP (FILTER BYPASS) and 1 WP12956105 (valve) and 1 WPW10213219 (tube-water)

Near Co Rd 10, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR FRIGIDAIRE FPUS2698LF1 Relay on the separator is sticking. Ordering separator assembly ; ordrng 1 242074223 (module-dispenser)

Near N Ridgelawn Dr, Rochester, NY 14617
David L.

David L.

WASHER MAYTAG MVWB765FW2 Replaced agitator due to clothes getting stuck

Near Red Cedar Dr, Rochester, NY 14616
David L.

David L.

REFRIGERATOR FRIGIDAIRE FGHC2355PFBB Temperatures have been inconsistent. Unit at the correct temps at time of service and is making ice. Checked thermistors and loads in diagnostics. Could not replicate issue customer to monitor. And communicate back while unit is in failure

Near Eastgate Dr, Rochester, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS322FDAB05 The ice maker is not producing ice 120VAC present at the ice maker module. Module is in mid cycle but will not move. The ice maker is also missing the separator. Replaced the ice maker due to an open motor watched it cycle and fill. Ice maker is less than a year old ATEC warranty

Near Galbro Cir, Webster, NY 14580
David L.

David L.

REFRIGERATOR KITCHENAID KBFS25EVMS00 Replaced start device with spare due to unit going off on thermal overload prematurely. Removed evaporator cover to verify full frost pattern after installation. AllOther loads testing good in diagnostics. Customer to monitor

Near Clear Pond Ln, Webster, NY 14580
Steve M.

Steve M.

RANGE KENMORE 790.943827 "Found the indicator lights shorted to back cover of range causing breaker to trip. Quoted customer. Tenant paid service fee. ; rqstng P&A on 2 316022500 (light/lamp,indicator)s"

Near Mayflower Dr, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found damper motor open not allowing air to FF section. Unit will not go into diagnostics. Called tech line. Ordering control and UI. All door handles are damage. Ordering handles under 30 day cosmetic; ordrng 1 W11035836 (cntrl-elec) and 1 W11082783 (cntrl-elec) and 1 W11087463 (damper) and 2 W11123099 (handle)s and 1 W11199711 (HANDLE FREEZER)

Near Union St, Rochester, NY 14607
Steve M.

Steve M.

RANGE WHIRLPOOL WEG730H0DB0 "Replaced regulator, burners and burner caps for flames under top when trying to light. The burners are working as expected now. The right rear switch on valve is not sparking igniter. The igniter is good. Ordering switch. ; ordrng 1 W10478601 (harns-wire)"

Near Valley Rd, Rochester, NY 14618
Dave F.

Dave F.

RANGE WHIRLPOOL WFE515S0ES0 "Replaced right front burner switch due to it shorting out . The switch was burnt . The left front switch is acting up as well as it does not recognize that the switch is off and the cooktop on light stays on . Ordering all switches WP3149404 , both rears and left front WPW10434452; ordrng 2 WP3149404 (switch-inf)s and 1 WPW10434452 (switch-inf)"

Near Surrey Hill Way, Rochester, NY 14623
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB4949SDZ0 "Unit would not drain. Drain pump was getting power but would not run. Replaced pump. Pump will now run but still won’t drain. Checked for any constrictions in drain hose under the sink & it is clear. Suspecting the drain hose is clogged. Replacing drain hoses. ; ordrng 1 8269144A (DRAIN HOSE) and 1 WPW10545278 (DRAIN LOOP), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"

Near Imperial Dr, Rochester, NY 14618
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW6620HC0 Customer concerned about an F5E3 error code. F5E3 error code stored. Door also does not stay closed. Replacing latch. ; ordrng 1 W11316250 (DOOR LOCK)

Near Chili Ave, Rochester, NY 14624
David L.

David L.

REFRIGERATOR FRIGIDAIRE FGHS2665TF4 Ice maker is not cycling on its own was able to initiate test 4 times to get it to fill. Ordering ice maker assemblypl; ordrng 1 5303918344 (ice maker assy)

Near Windmill Trail, Rochester, NY 14624
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced water valve for water not entering dishwasher. The dishwasher tested good.

Near East Ave, Rochester, NY 14610
Steve M.

Steve M.

OVEN WHIRLPOOL SF369LEKQ0 On arrival the broil worked as expected multiple times. Customer to monitor. No charge.

Near Hillside Ave, Rochester, NY 14610
David L.

David L.

REFRIGERATOR WHIRLPOOL KSSC48QTS02 Ice dispensing shaft has stripped due to clumping. Ordering ice maker louvered door. Also ordering missing bucket clip and spring. Condenser to be cleaned on return visit; ordrng 1 EDR3RXD1 (water filter 66.00) and 1 W10134785 (latch-bin 38.11) and 1 WP2198608 (spring 4.46) and 1 WPW10504753 (door-ice 34.60)

Near Salt Rd, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR AMANA ASD2575BRB01 Replaced compressor for not starting causing no cool. The unit is cooling. ; used 1 WPW10143759 (DRIER-UV DYE) from stock

Near Epworth St, Rochester, NY 14611
Steve M.

Steve M.

REFRIGERATOR MAYTAG MRT519SZDH00 Tested temps in unit and they were good. The unitt had cycled off and it cycled back on while testing. The refrigerator tests good

Near Willmont St, Rochester, NY 14609
Evan E.

Evan E.

DISHWASHER MAYTAG MDB8969SDE3 Customer stating that unit is dripping from underneath. Upon inspection discovered that unit is leaking from rubber seal on sump. Unit will need new sump & motor. Ordering sump & motor ; ordrng 1 WPW10591570 (SUMP & MOTOR )

Near Seton Ct, Penfield, NY 14526
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH53521HZ3 Replaced hardware that mounts the microwave to the top of the cabinet. Installed microwave. Unit tested good .

Near Chadwick Manor, Fairport, NY 14450
Dave F.

Dave F.

VENTHOODS WHIRLPOOL KVWB606DSS Replaced lower chimney for dent . Cleaned with customers stainless steel cleaning . Unit tested good . House is a new build and customers have just moved in on 7/2/19

Near Monarch Drive, Farmington, NY 14425
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT720PADM2 Wash pump was leaking . Replaced wash pump . Tested unit in auto diagnostics. Unit tested good .

Near Co Rd 4, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Unit may have been frosting in fresh food section . Unit was cooling while I got here . Checked defrost thermistor location and it was not in the correct location . Moved thermistor according to service pointer W11092686D . Sealed the cabinet and changed defrost mode to basic from adaptive. Checked all thermistors in diagnostics all passed . Made sure there were screws in the top of the evap cover and that the cover was tight . Ran tested four in diagnostics to make sure that the evap doesn't get frost when it cycles to cool freezer .tested good . Evap fan works . If problem persists order W11033168 Evap fan Defrost thermistor harness and evap cover WPW10501260 .gaskets on door are sealing good . Unit tested good .

Near Recreation Dr, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD7500GW0 Customer concerned about the sounds not working. Attempted to turn on the sounds by holding the signal option for 3 seconds. Sound still would not emit. Replaced the speaker. Unit testing good.

Near Sothery Pl, Rochester, NY 14624
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Removed washer from left upper trim so that emit would sit flush with the door. Left trim behind

Near Cross Gates Rd, Rochester, NY 14606
David L.

David L.

REFRIGERATOR MAYTAG MFI2569VEM2 Water had been shut off to the unit causing freezing temps in the RC per R4317470 service pointer. Turned water on and tested ice maker. Customer to monitor; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN

Near White Oak Bend, Rochester, NY 14624
David L.

David L.

REFRIGERATOR FRIGIDAIRE FHC18312EM5 Revere sea doors due to bent cabinet preventing door seal. Doors now sealing properly

Near Coccia Crescent, Gates, NY 14606
David L.

David L.

REFRIGERATOR WHIRLPOOL GX5FHTXVB04 Unit is not cooling due to a frosted evaporator. CompressorRelay is sticking.replaced jazz board and defrosted the evaporator; used 1 WPW10503278 (ADC - JAZZ) from stock

Near Maryview Dr, Webster, NY 14580
Dave F.

Dave F.

WASHER WHIRLPOOL WTW7500GW0 "Control had a burnt mark in it . Needs a need control . Replaced control . User interface would just blink and not turn on . Ordering user interface W11130237; rqstng P&A on 1 W11130237 (console), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"

Near E Main St, Avon, NY 14414
Evan E.

Evan E.

WASHER KENMORE 417.404127 Unit was misdiagnosed motor is actual issue not timer. Ordering motor.; ordrng 1 134869400 (MOTOR )

Near Maria St, Rochester, NY 14621
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FPS01 Replaced valve due to dispensing problems unit testing good

Near Lakewood Dr, Williamson, NY 14589
David L.

David L.

DISHWASHER WHIRLPOOL WDF540PADB3 Unit was not draining due to an open drain pump. Replaced pump and tested; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

Near Lake Meadow Dr, Ontario, NY 14519
Steve M.

Steve M.

REFRIGERATOR GE PFSF6PKXAWW Found the compressor is running inefficient or low charge. The compressor was running on arrival. Restarted compressor and it started right up on power up. No pressure in system. The unit needs a compressor. The cost of repair will outweigh new unit. The customer is going to replace.

Near Warwick Dr, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE204ESS1 Replaced hinges but door is still not shutting properly. Issue is with hinge mounts on cabinet itself. Ordering cabinet ; ordrng 1 WPW10681506 (TUB )

Near Samanthas Way, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer stated that unit is not moving water through cabinet. Soap pod is still in bottom of tub at end of cycle. Checked for codes unit showing code 4-3 (wash motor not running) ran test cycle. Unit would only fill with water but never run cycle. Motor is failing. Replaced sump & motor. Ran diagnostic cycle again. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

Near Pine Lakes Trail, Webster, NY 14580
Evan E.

Evan E.

RANGE WHIRLPOOL WFG505M0BW2 Replacing burner tubes due to tubes having bends in them causing tubes to leak. Replaced burner tubes. Ran test cycle unit tested good

Near Garson Ave, Rochester, NY 14609
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB766FW1 "Replaced gear case, unit testing good."

Near Meadowlark Ln, Victor, NY 14564
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW1 Customer states unit will stay in “sensing” & not proceed with wash cycle. F8E1 error code stored. Disconnected water hoses from machine to make sure water was coming to the machine. No water was coming to machine because the the water supply was shut off in the basement. Opened the valves in the basement then tested machine. Unit testing good.

Near Moseley Rd, Fairport, NY 14450
Shaiman C.

Shaiman C.

DRYER KENMORE 110.769225 "Customer concerned about unit running too hot. Removed vent and collected average cycle temps on timed dry for high, medium high, medium, and low.High: 144 DegreesMedium High: 139 DegreesMedium: 137.5 Degrees Low: 133 DegreesUnit seems to be maintaining safe and in range temperatures. Unit testing good."

Near Viennawood Dr, Rochester, NY 14618
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE204DSS1 Replaced motor and drain pump for leaking at connection between them. Replaced right adjuster for broken tab. The dishwasher tested good

Near Pine View Dr, Walworth, NY 14568
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF540CWHW00 Replaced the damper for noise . Tested unit . Tested good .

Near Cove Rd, Canandaigua, NY 14424
Dave F.

Dave F.

DRYER ROPER RED4516FW0 Dryer wouldn't tumble . Found a string had gotten wrapped around the motor . Removed string and replaced rollers and tension pulley due to being worn out . Part used 4392065 . Tested unit after repair . Unit tested good .; used 1 4392065 (REPAIR KIT) from stock

Near E Lake Rd, Canandaigua, NY 14424
Dave F.

Dave F.

DISHWASHER WHIRLPOOL GU2275XTVY0 Dishwasher blinking 7 times . Found that the heater was not turning on in diagnostics. Tested hi limit . Tested good . Tested power from control . Tested good . Ohm the heating read open . Needs new heater quoted customer . Customer will seek new unit .

Near Crestline Dr, Avon, NY 14414
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT720PADM3 Customer stating that unit is still leaking after repair. Upon inspection discovered that unit was pitched forward causing water to spray through bottom of door during certain portions of the cycle. Leveled unit and corrected pitch. Ran unit multiple times to confirm function. Unit tested good

Near Sandymount Dr, Rochester, NY 14617
Evan E.

Evan E.

DISHWASHER MAYTAG MDB4949SHZ0 Customer stated unit is still leaking water. Checked for codes. No codes present. Ran test cycle. Discovered unit was oversudsing duding cycle. Customer is using incorrect soap. Customer was using washing machine pods not dishwasher pods. Suggesting switching soap to finish pods. Unit itself tested good

Near Galway Dr, Rochester, NY 14623
Evan E.

Evan E.

WASHER MAYTAG MHW4300DW0 Customer stating they are having same issue as before. Unit will not fill. Checked for error codes. Unit displaying f8e1 f3e1 and f8e3 all related to unit not filling. Inspected pressure hose and switch. Once unplugging switch drain pump began to run. Replaced switch and ran test cycle. Unit filled as it should. Ran multiple test cycles to confirm function. Unit tested good

Near Meredith St, Rochester, NY 14609
David L.

David L.

DRYER MAYTAG LDG7334AAM Replaced rollers and idler due to noise. Unit tested good

Near Mariner Cir, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD5600XW1 Customer concerned about a squeaking noise when unit is in use. The sound was emitting from the idler pulley. Installed maintenance kit. Unit testing good. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT and 1 4392067 REPAIR KIT

Near Hanna Ln, Webster, NY 14580
David L.

David L.

DRYER KENMORE 417.930422 Replaced gas coils due to long dry times. Customer to monitor

Near Maplewood Ave, Rochester, NY 14613
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH53520CS6 Called techline . SR 7725502515 . Unit won't turn on . Checked fuse . Fuse is good . . Wave guide cover is melted . Unit smells . Is bad Cavity thermostat. Is bad Humidity sensor . Was transferred to safety department SR 7725451115 . Safety department is going to take care of the customer and get them a new unit .

Near Abbey Rd, Canandaigua, NY 14424
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GB2FHDXWS04 Replaced main control for not defrosting. The refrigerator tests good ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

Near Privateer Ln, Rochester, NY 14624
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Unit not defrosting . Went in to diagnostics tested all thermistors for freezer and fresh food . Tested good . Checked defrost thermistor . Thermistor tested open. . Called Techline SR 7725504344 . Went through diagnostics again went through each test . Fresh food and freezer thermistors passed again . Defrost thermistor then passed . Unit has small hole in the liner in the freezer as well . Techline said maybe a bad wire in the cabinet. Unit was purchased from a bargain store and resold . Customer will have to contact customer service due to this unit having multiple repairs .

Near Pittsford Mendon Center Rd, Honeoye Falls, NY 14472
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD4815EW2 Dryer would not start. All fuses and switches tested good. Jumped T2 at timer to chassis ground and was able to get unit to start. Neutral is dropping off/disconnected at some point in the wiring harness. Replacing harness per tech line agent suggestion. Customer will attempt to return unit to dealer. SR: 7725502490; rqstng P&A on 1 W10865750 (HARNESS)

Near Rotzel Rd, Rush, NY 14543
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GB2FHDXWS04 Replaced main control for not defrosting. The refrigerator tests good ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

Near Privateer Ln, Rochester, NY 14624
Steve M.

Steve M.

VAN FORD TRANSIT CONNECT 4 new tires

Near Rockwood St, Rochester, NY 14610
Steve M.

Steve M.

MICROWAVE KITCHENAID KMHS120ESS7 Replaced ui console for dent in console. The microwave tests good.

Near Southwind Way, Rochester, NY 14624
Evan E.

Evan E.

WASHER MAYTAG MVWB766FW1 Replacing gear case due to original gear case bearing failing and leaking oil onto rotor. Replaced gear case. Ran calibration cycle. Ran diagnostic cycle. Unit tested good

Near Beechwood Crescent, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 Tested refrigerator. Temps were a little warm. Turned temps down on control one notch. Adjusted freezer damper to max. Caulked freezer frame. Customer was concerned with groaning. Explained that refrigerator may groan while coming out of defrost and working hard. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER

Near Ashley Dr, Rochester, NY 14620
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 F6E4 float switch open error code . Found that the switch lever that goes pushes the switch is missing. . Ran unit in auto diagnostics unit . Held the floor switch so it would fill with water . Did fill . Let it run . Unit tested good . Needs part to work . Ordering lever WPW10195037; ordrng 1 WPW10195037 (float switch lever)

Near Quaker Meeting House Rd, Honeoye Falls, NY 14472
David L.

David L.

REFRIGERATOR KITCHENAID KFCO22EVBL2 Defrosted defrost drain and cleared line as best as possible. Unable to uninstall

Near Penfield Crescent, Rochester, NY 14625
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 DoorsWere not sealing well raised door to make a better seal and leveled unit.

Near Bremen Cir, Penfield, NY 14526
David L.

David L.

MICROWAVE KITCHENAID KOCE507ESS06 Unit displaying stuck key error in diagnostics. Replaced UI and adjusted fan due to noise made sure cabinet screws were all tight. Cleared error from control in diagnostics. Customer to monitor.

Near Hidden Meadow, Penfield, NY 14526
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4816FW2 Customer stating that unit is not adding water at beginning of cycle. Checked for error codes. Unit displaying f8e1 (no full) Attempted to run test cycle. Unit would not fill for test cycle. Removed console to inspect connections on control. Discovered that connector for water valve was partially unseated causing issue. Reseated connector. Ran test cycle again. Unit began to fill as it should. Confirmed function in normal cycle. Unit tested good

Near Cherry St, Geneva, NY 14456
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4816FW2 Customer stated that unit would not spin or agitate. Checked for codes upon arrival. Unit was displaying error code f7e5 (shifter fault) ran test cycle. During cycle unit would not spin or agitate. Inspected underneath machine and found that shifter arm had broken causing cam not to engage into spin/agitate. Replaced actuator. Ran test cycle again. Unit tested good ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR

Near N Genesee St, Geneva, NY 14456
Evan E.

Evan E.

DISHWASHER MAYTAG MDB4949SHW0 Customer stated unit is starting cycle on its own. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit completed cycle as it should. After diagnostic cycle finished unit began to start cycle immediately after. Replaced control and ran test cycle again. Unit completed cycle and shut off as it should. Unit tested good

Near NY-14, Lyons, NY 14489
Dave F.

Dave F.

RANGE KITCHENAID KSGB900ESS0 Unit would not start back up after pre heating and when it goes to cycle on and off . Replaced wire harness to ignitor. Tested unit tested good . If unit continues to have issues . May need a new DSI board for not seeing when it is lit . Unit would sometimes spark a few extra times even when unit was lit . Checked all ground and made sure screws were all tight. Tested unit . Tested good . ; dspstn on spec-tagged invntry: 1 WPW10701462 HARNESS-INSULATED

Near Mildahn Rd, Macedon, NY 14502
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced drain pan and evap cover . Found that the defrost thermistor was not in the correct location due to service pointer W11092686D . Moved to correct location and foil tape and zip tied it . Change defrost mode to basic from adaptive . Found there was no screws for top of evap cover . Added screws . Adjusted temperatures to 37 in fresh food and -2 in freezer . Tested unit . Tested good .

Near Mildahn Rd, Macedon, NY 14502
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2570FEZ07 Customer complained of freezing in FF section. Added washer to left door for gasket to hit ice maker. Added perma gum to pantry air flow. Raised temp in freezer tom3 degrees

Near Brooklawn Dr, Rochester, NY 14618
Steve M.

Steve M.

DISHWASHER WHIRLPOOL GU2400XTPB7 Tested dishwasher and it tested good. Both spray arms are moving and motor is running as expected. The dishwasher tests good. ; dspstn on spec-tagged invntry: 1 WPW10757217 MOTOR-PUMP

Near Sandoris Cir, Rochester, NY 14622
David L.

David L.

REFRIGERATOR KITCHENAID KRFF300ESS00 Freezer rail screws interfering with closure. Tightened screws RH RC door cam is missing. Ordering cam; ordrng 1 W10397055 (bracket) and 1 WPW10470155 (cam-door)

Near Ridge Rd, Williamson, NY 14589
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE254ESS1 Customer stating unit will not drain and tub is full of water. Unit was displaying code f9e1 for long drain. Removed water from tub. Discovered that drain line had bend in line causing blockage. Straightener drain line and ran test cycle. Unit now draining as it should. Unit tested good

Near Maxwell Rd, Palmyra, NY 14522
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT710PAHB1 Customer stating unit will not run heated dry setting at end of cycle. Checked for error codes. Unit displaying code 7-1 for no heat. Tested harness for continuity from control to heating element. Harness tested good. Checked heating element for continuity. Element tested good. Issue is with control failing to send proper voltage to element. Ordering control; ordrng 1 W11306302 (CONTROL )

Near Sessler Dr, Geneva, NY 14456
Dave F.

Dave F.

REFRIGERATOR MAYTAG MSC21C6MFZ00 Refrigerator leaking water behind the unit . Found that the water line to the unit was not as tight as it should be and was leaking . Tightened water line . Unit is no longer leaking . Found that the ice in the freezer may have been melting and was dripping in the dispenser area . Turned freezer temperature down to -2 customer will monitor. . Adjusted the legs to level the doors . Unit . Tested good .

Near Cherry Blossom Ln, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Fresh food evap frosted up . Service pointer W11092686D . Sealed cabinet. Changed defrost mode to basic from adaptive. Checked thermistors made they were working . Fresh food and freezer thermistor and fresh food evap thermistor. All passed . Called techline SR 7725510570 . Techline said to replace fan and thermistor on fresh food evap . . Installed in fresh food evap fan and thermistor. Was also told run test four make sure that when it goes to cool the freezer that the fresh food evap doesn't keep getting frost . Foil taped and zip tied defrost thermistor . Ran tested four . Passed . Make sure there was screws in the evaporator cover. Unit tested good . Labor is covered by s code S16360

Near Cristine Cir, Penfield, NY 14526
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KBFS25EVMS00 Refrigerator not keeping temperature . Checked evap look good . Tested thermistors in diagnostics. Fresh food and freeze both passed. Checked damp and it's working . Checked defrost cycle . Tested good . Found the coils were very dirty and needed to be cleaned . Cleaned coils and compressor area. The compressor was very hot and would not turn back on . Could hear start device trying to start by humming . Pressures need to equalize before turning on . Fresh food section door gaskets need to be replaced . Ordering gaskets W10830162; ordrng 2 W10830162 (gasket-fip)s

Near Clear Pond Ln, Webster, NY 14580
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Found motor getting power but not starting. Replaced motor. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

Near Maplewood Ave, Lima, NY 14485
David L.

David L.

REFRIGERATOR MAYTAG MRT711BZDM00 Unit is building moisture in both compartments. Sealed liner with silicone. Customer to monitor

Near St Paul Blvd, Rochester, NY 14617
Evan E.

Evan E.

WASHER WHIRLPOOL MVWX655DW0 Customer stated that unit would not spin. Checked for error codes no codes were present. Removed agitator to inspect drive hub . Discovered that teeth on drove hub had stripped out causing issue. Replaced drive hub. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11035751 GEARCASE

Near Arlington Dr, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Freezer still building frost on the upper liner and door. Fan blade ordered came wrongly packed. Re ordering fan and freezer door; ordrng 1 LW10852088 (dor-fip) and 1 WP2163777 (blade-fan) and 1 WPW10481434 (nameplate), dspstn on spec-tagged invntry: 1 WP2163777 BLADE-FAN"

Near Lake Rd, Ontario, NY 14519
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL MEDC300BW0 "Replaced timer due to faulty motor in the timer. However, unit will not heat due to inadequate power supply. L1 to ground is 120v. L2 to ground is also 120v. L1 to L2 there is no power present. Unit testing good. Customer will contact an electrician.SR: 7725505166"

Near Indian Hill Dr, Rochester, NY 14624
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 Customer states unit fills with water but won’t spin. F7E1 F7E5 codes stored. Unit fills with water in auto test and makes an attempt to agitate but does not agitate. Power is going to actuator. Replaced actuator and tested in auto diagnostics. Unit testing good. ; used 1 W10913953 (ACTUATOR) from stock

Near Dewey Ave, Greece, NY 14616
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Unit is leaking from a clogged drain tube but still has the silver evaporator. Ordering evaporator and dryer under S71233. Drain tube to be replaced while servicing the evaporator. ; ordrng 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)

Near Scarborough Park, Rochester, NY 14625
Shaiman C.

Shaiman C.

WASHER AMANA WTW4816FW2 Customer states unit won’t finish cycles. Lid lock works intermittently in manual diagnostics. F5E2 error code stored. Replaced lid lock & ran auto diagnostics. Unit testing good.

Near Benita Dr, Brockport, NY 14420
Steve M.

Steve M.

FREEZER WHIRLPOOL WZF34X20DW01 Found compressor loud and not cooling. Ordering evaporator and compressor. ; ordrng 1 876765 (mtg kit) and 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)

Near Sliker Hill Rd, Conesus, NY 14435
David L.

David L.

RANGE FRIGIDAIRE FGGF3054MWB Rear left burner is not lighting due to a worn burner. All oraface holder will need to be changed to repair. Quoted customer did not charge service call per KB

Near Biscayne Dr, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB865GW0 Replaced water valves and harness. Unit testing good.

Near Lantern Ln, Rochester, NY 14623
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW "Customer states unit is not draining. No error codes stored. Filled tub with water and drained via manual diagnostics. Machine drained as normal. Transitioned to a slow drain once the water level reached the top of the wash plate. Shortly after, unit started to drain as normal again. Sounded as if there was a blockage in the causing the slow drain which ultimately was forced out. The plumbing of the customers laundry sink does not include a drain pipe. Instead, the drain from the sink is placed over a drain hole in the floor of the customers basement. Seems as if that drain also got plugged causing a minor water event on the floor of the basement. Due to the drainage system of the customers laundry sink, unable to test machine a second time to confirm the drain pump in the machine is working reliably. Customer monitor."

Near Salina St, Rochester, NY 14611
Shaiman C.

Shaiman C.

WASHER FRIGIDAIRE FAFS4073NW0 Replaced water valve. Repair successful. Mentioned to customer that the hot water valve on the home is also leaking.

Near Alonzo St, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER FRIGIDAIRE FAFS4073NW0 Replaced water valve. Repair successful. Mentioned to customer that the hot water valve on the home is also leaking.

Near Alonzo St, Rochester, NY 14612
Shaiman C.

Shaiman C.

RANGE FRIGIDAIRE PLES389ECL Replaced bake element. Unit testing good.

Near Raspberry Patch Dr, Rochester, NY 14612
Evan E.

Evan E.

DRYER AMANA NED4600YQ1 Customer stated that unit was producing thumping noise while spinning. Discovered that rollers were beginning to crack causing issue. Replaced rollers cleaned roller shafts. Ran test cycle. Unit tested good ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock

Near Cedarwood Terrace, Rochester, NY 14609
Evan E.

Evan E.

WASHER WHIRLPOOL WTW7040DW1 Customer stated unit flashing f5e3 error code for lid lock failure. Upon arrival unit was flashing code and attempting to lock. Lock mechanism is failing. Replaced lock. Ran diagnostic cycle. Cleared codes. Unit tested good

Near Montgomery St, Rochester, NY 14611
Steve M.

Steve M.

WASHER AMANA NTW4516FW2 Replaced temp selector and water valve for not running hot water selection. The washer tested good.

Near Robert Quigley Dr, Scottsville, NY 14546
Steve M.

Steve M.

OVEN MAYTAG MER8800FZ1 394 330 394 333 =362. Customer complaining of long bake times. Tested temps. They were a little high but adjusted temps up a bit to accommodate the customer. Customer is going to put a thermometer in oven.

Near Lehigh Station Rd, Henrietta, NY 14467
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found water connection above door had air leak. Added food grade caulk to connection to seal leak. The water dispensed properly.

Near Soho Cir, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER KITCHENAID KUDC10FXBL6 Found food debris or soap build up in tray under door. This was causing leak removed debits and unit stopped leaking. ; dspstn on spec-tagged invntry: 1 W10300924V GASKET

Near Willowbend Rd, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFC704FBS01 Installed water regulator to house water supply under the floor below the refrigerator. Added filter cap for filter difficult to remove

Near Mooring Line Dr, Rochester, NY 14622
Steve M.

Steve M.

REFRIGERATOR MAYTAG MRT519SZDH00 Found the Schrader valve on process tube did not seal properly and refrigerator stopped cooling. Replace process tube. The unit is now cooling.

Near Willmont St, Rochester, NY 14609
Steve M.

Steve M.

OVEN JENN AIR JJW3830IL00 Replaced lower door handle for sharp edge in design.

Near Marketplace Dr, Rochester, NY 14623
Dave F.

Dave F.

DISHWASHER WHIRLPOOL KDTE204EBL1 Replaced rails for door popping open . Replaced control due to shutting off after a few seconds of operation . Replaced UI due to not being responsive. Tested unit . In auto diagnostics. No error codes . Spray arms have debris inside them . Tried to clean as best as I could . If wash performance is not as good . Will need spray arms W11101428 and WPW10448645 . Unit tested good; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Matthew Dr, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Fresh food evap frosted over . Service pointer W11092686D . Defrosted unit . Found that the defrost thermistor is not in the correct. Place . Foil tape and zip tied in the correct spot . Sealed the cabinet with silicone . There was no screws in the top of the evap cove . Added screws . Changed defrost mode to basic from adaptive checked all thermistors in diagnostics tested good . Evap fan tested good. Adjusted temperatures to correct temps . Unit tested good . Unit is covered under s code S16360

Near Parker St, Fairport, NY 14450
Dave F.

Dave F.

RANGE JENN AIR JGRP430WP01 Left rear burner would continue to click when the other burners on . Cleaned the burner and burner head with sand paper and wire brush. Unit tested good .

Near Kenyon Rd, Ontario, NY 14519
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF532SMHZ00 Replaced right hand fresh food gasket . Due to tear. Tested unit . Tested good .

Near Hard Rock Rd, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT311FZBM00 Checked freezer temperatures 17 degrees and 31 in the fresh food section . Checked frost pattern on evaporator found only frost on top of the evap .Techline SR 7725499194 . Techline said will need sealed system work . Customer will decide if he wants to forward with repair .

Near Cedarwood Dr, Fairport, NY 14450
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Found the water leak is from restricted drain in house plumbing causing water to overflow at house drain. During testing found the drain pump grinding. Ordering pump. ; ordrng 1 W10876600 (drain pump)

Near Pacer Dr, Henrietta, NY 14467
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced door and tested. The dispenser still does not work with plugged in. Ordering control, led control and harness. ; ordrng 1 W10804160 (cntrl-elec) and 1 W10804160 (cntrl-elec) and 1 W11170612 (HARNESS)"

Near Ross Ln, Avon, NY 14414
Dave F.

Dave F.

RANGE WHIRLPOOL WFG515S0ES1 Left front burner not lighting . Replaced burner head and cleaned burners . Turned down the gas to get s smaller flame and less gas . Tested unit . Tested good .

Near Miner St, Honeoye Falls, NY 14472
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL NED4655EW1 Customer states unit won’t stay shut. Adjusted catch. Repair successful.

Near Burritt Rd, Hilton, NY 14468
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD4815EW2 "Customer states the unit is burning clothing, and concerned about the charred vent in the . Tested temperature coming out the vent. Averages 155.7 on high, 147.5 on low, and 150 on medium. Unit testing good. Suggested customer to be careful about overloading the unit, refer to care tags on clothing, and try using auto dry. SR7725499987; dspstn on spec-tagged invntry: 1 WP3387134 THMST-FIX"

Near Hulberton Rd, Holley, NY 14470
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH31017HW2 Customer stating that light will not go off regardless of selection on control panel. Upon inspection discovered that control was failing causing issue. Replaced control. Tested light. Unit tested good

Near Baird Rd, Penfield, NY 14526
Dave F.

Dave F.

DISHWASHER WHIRLPOOL GU2500XTPT3 Dishwasher not turning on . Found that the thermal fuse had popped. Ordering new thermal fuse 8193762 . Found piece of the wire harness was burned by the door switch. Made sure everything was plugged in correctly and it was . Ordering harness WP8534931 .; rqstng P&A on 1 8193762 (thermal fuse) and 1 WP8534931 (harns-wire)

Near Sagamore Cir, Rochester, NY 14617
Evan E.

Evan E.

DRYER WHIRLPOOL WED6620HW0 Customer stated that unit was was producing rattling noise. Ran unit could hear noise customer was referring too. Removed drum to inspect interior of cabinet. Discovered that bracket for steam valve was loose causing issue. Tightened screw for bracket. Ran test cycle. Could not replicate issue. Unit tested good

Near Lake Meadow Dr, Ontario, NY 14519
David L.

David L.

DISHWASHER MAYTAG MDB4949SDM1 Replaced panel due to broken mounting clips unit tested good

Near Tallwood Dr, Hilton, NY 14468
David L.

David L.

DISHWASHER KITCHENAID KDFE104DSS0 Replaced open wash motor due to unit not cleaning. Unit tested good after installing. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

Near Dove Tree Ln, Rochester, NY 14626
David L.

David L.

DRYER AMANA NGD4655EW2 Door catch was missing. Replaced door catch and adjusted striker so that the door can be opened easier

Near Entress Dr, Rochester, NY 14624
David L.

David L.

REFRIGERATOR KITCHENAID KSC24C8EYB02 Fresh food drain was clogged again. Was able to locate floating debris in small great 1/4 drain tube. Was able to clear tube completely. Customer to monitor. There is no updated drain tube for this model

Near Oxford Bend, Rochester, NY 14624
Evan E.

Evan E.

WASHER MAYTAG MVWB765FW2 Customer stated unit is squeaking while in spin. Upon inspection checked for error codes. Unit was displaying code f7e9 for locked rotor. Inspected rotor and discovered that bearing inside gear case is failing could see gear case oil on rotor cover. This is cause for issue. Ordering gear case and rotor. ; ordrng 1 W10811956 (GEAR CASE ) and 1 W11260238 (ROTOR )

Near Cedarwood Dr, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SMYW01 Unit was not defrosting due to a failing thermistor. Replaced coil thermistor and defrosted the evaporator.

Near Isabelle St, Rochester, NY 14606
David L.

David L.

REFRIGERATOR n/a Unit is of a brand that we do not service referred toManufacturer

Near S Clinton Ave, Rochester, NY 14620
David L.

David L.

DISHWASHER KITCHENAID KUDS30IXSS7 Replaced broken rack adjusters unit tested good; dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER C RAIL-GREY

Near Southridge Dr, Rochester, NY 14626
David L.

David L.

RANGE WHIRLPOOL WGG555S0BS01 Replaced open oven ignitor for the upper oven due to unit not heating. Oven tested good; used 1 12400035 (IGNITOR) from stock

Near James Moore Cir, Hilton, NY 14468
Evan E.

Evan E.

WASHER MAYTAG MVWB765FW3 Customer stated that unit would not fill with water. Checked for error codes. Unit displaying f8e1 error code for no fill. Attempted to run test cycle unit would not actuate water valve. Replaced valve ran cycle again. Unit now functioning as it should. Cleared code. Unit tested good ; dspstn on spec-tagged invntry: 1 W11165546 VALVE

Near Turpin St, Rochester, NY 14621
David L.

David L.

DRYER WHIRLPOOL n/a Dryer has an open thermal fuse. Ordering fuse; ordrng 1 3392519 (thermal fuse)

Near Goodman St N, Rochester, NY 14607
David L.

David L.

RANGE KITCHENAID KFGG500EBS2 Temperatures in oven are not always consistent. Ordering control and sensor due to intermittent issue ; rqstng P&A on 1 W10833885 (sensor) and 1 W11088878 (cntrl-elec)

Near Hickory Manor Dr, Rochester, NY 14606
David L.

David L.

WASHER MAYTAG MVWB765FW2 A sheet was stuck under the agitator. Ordering agitator per service pointer; ordrng 1 W10821990 (agitator) and 1 W11161960 (agitator)

Near Red Cedar Dr, Rochester, NY 14616
Evan E.

Evan E.

RANGE WHIRLPOOL WFG505M0BW2 Replaced burner tube due to tube having crack in it causing gas leak. While replacing tube discovered other tubes are severely bent. Ordering burner tubes for all other burners ; ordrng 1 W11050487 (FRONT RIGHT TUBE) and 1 W11162117 (TUBE ORIFICE ) and 1 W11167099 (TUBE ORIFICE )

Near Garson Ave, Rochester, NY 14609
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW0 Scratches on door and bottom drawer. Replacing outer door and outer drawer. ; ordrng 1 W11114013 (OUTER DOOR) and 1 W11318826 (DRAWER)

Near Marketplace Dr, Rochester, NY 14623
Evan E.

Evan E.

OVEN JENN AIR JJW3830WB01 Customer stated that unit was displaying error code for fan. Ran test bake cycle. Unit flashed f8e0 code (low fan speed). Could not get unit into diagnostic mode unit would flash diagnostic screen then return to main screen. UI is acting very erratic. Ordering upper and lower blower fans and user interface ; ordrng 1 W10672686 (UI ) and 1 WPW10273666 (FAN (LOWER)) and 1 WPW10273667 (FAN (UPPER))

Near Colony Ln, Rochester, NY 14623
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Customer stating door is squeaking while opening. Upon inspection discovered that right side roller is causing issue greased roller but noise still remains. Ordering roller ; ordrng 1 W10849386 (ROLLER )

Near Williamson, NY 14589
David L.

David L.

REFRIGERATOR KITCHENAID KSCS25FVMS00 Unit is leaking from the dual valve and filling the drain pan. Ordering smart valve. ; ordrng 1 WPW10159840 (valve)

Near Woodmill Dr, Rochester, NY 14626
Dave F.

Dave F.

RANGE JENN AIR JDS8850CDS02 Installed new harness to left front and left rear ignitor. Left rear still not igniting. Called Techline SR 7725483036 .techline suggested replaced spark module and to check wire harness for continuity. Ordering new spark module. WPW10475147; ordrng 1 WPW10475147 (module-spk)

Near Chaucer Ct, Victor, NY 14564
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW2 Customer concerned about a large leak under the machine. Discovered the water is coming from the hot water valve on the home. Recommended customer to have both valves and hoses on the home replaced. Unit testing good.

Near Brasser Dr, Rochester, NY 14624
Steve M.

Steve M.

REFRIGERATOR GE ZISS420NRISS Rolf condenser fan motor and blade for loud bearing in fan. Cleaned condenser. The refrigerator tests good

Near Old E Lake Rd, Rushville, NY 14544
Steve M.

Steve M.

REFRIGERATOR AMANA ASD2575BRB01 Replaced start device with same issue. Compressor not starting all the time. Ordering compressor. ; rqstng P&A on 1 W10309988 (compressor)

Near Epworth St, Rochester, NY 14611

View More