Near Bloomfield, New York 14469
Dave F
Job Details:
05/01/2019
WASHER MAYTAG MVWX655DW1
"F9E1 error code . Long drain . Drain pump is now seizing. Ordering drain pump W10876600; ordrng 1 W10876600 (drain pump), dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR"
Near Rochester, New York 14624
Steve
Job Details:
05/01/2019
DISHWASHER MAYTAG MDBH949PAB4
Replaced drain pump for open windings in pump causing the dishwasher to not drain. The dishwasher tested good. ; pckd up 1 WPW10348269 (drain pump)
Near Walworth, New York 14568
Evan
Job Details:
05/01/2019
OVEN WHIRLPOOL GGG388LXQ03
Customer stated unit produced large popping noise from upper oven. Upon inspection discovered that ignitor was failing causing flame on Burner bar to go out. Also ordering replacement console due to old console cracking. ; ordrng 1 WP7432P143-60 (IGNITOR ) and 1 WPW10201507 (CONSOLE )
Near Rochester, New York 14608
Steve
Job Details:
05/01/2019
OVEN FRIGIDAIRE FGGS3065KWH
Customer complaining of gas smell while using bake to the point of turning exhaust fan on or shutting oven off. Tested oven and ignitor is good. Bubble tested the safety valve and regulator but could not find a leak. The oven did not leak for me. Customer is going to monitor. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
Near Fairport, New York 14450
Evan
Job Details:
05/01/2019
WASHER WHIRLPOOL MHW8200FC0
Customer stated drawer was stuck inside dispenser. Upon inspection discovered drawer was jammed inside dispenser.Was able to remove drawer. Tabs on end of drawer had snapped causing handle not to stay attached. Replaced drawer Unit tested good
Near Macedon, New York 14502
Dave F
Job Details:
05/01/2019
WASHER WHIRLPOOL WFW75HEFW0
Drain pump not turning off . Towels in unit . Removed towels from unit by unlocking door manually. Cleaned debris from filter in pump . Tested unit in auto diagnostics. Tested good .
Near Webster, New York 14580
Evan
Job Details:
05/01/2019
VAN FORD TRANSIT CONNECT
Failed inspection
Near Honeoye Falls, New York 14472
Steve
Job Details:
05/01/2019
REFRIGERATOR KITCHENAID KSSS48QJX00
"Found the defrost thermostat is broken but shorted and sending power to heater. The unit went through defrost and was still sending power to thermostat/heater. Ordering timer and thermostat. Explained to customer that the unit has short circuit and may not be timer causing it. The ice-maker, lights and fans are all working. Scheduled for friday depending on obtaining parts. ; ordrng 1 2006755 (defrost bimetal) and 1 WP2183400 (timer-def)"
Near Rochester, New York 14606
Gary
Job Details:
05/01/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13
Replaced open bimetal causing unit not to defrost.; used 1 WP4387490 (DEFROST TSTAT 50) from stock
Near Honeoye Falls, New York 14472
Dave F
Job Details:
05/01/2019
DRYER GE GFD49GRPK0DG
Dryer drum not turning . Found a piece of clothing in the blower not allowing the motor to turn . Removed clothing . Tested unit tested good .
Near Rochester, New York 14612
Dave L
Job Details:
05/01/2019
MICROWAVE WHIRLPOOL UMV1160CS6
Spoke to customer. Pre ordered parts; ordrng 1 W10686518 (door/mw) and 1 W11252186 (CAM) and 1 W11252187 (CAM)
Near Williamson, New York 14589
Evan
Job Details:
05/01/2019
WASHER MAYTAG MVWC565FW0
Customer stated unit would not stop running drain pump at end of cycle. Unit was unplugged upon arrival. Plugged unit back in canceled out cycle. Pump turned off. Checked for error codes. Unit was displaying f0e2 error code for oversudsing. Inspected pressure hose discovered that hose was clogged not allowing unit to sense amount of water in tub. Cleared hose Ran diagnostic cycle Ran calibration cycle unit tested good
Near Penfield, New York 14526
Dave L
Job Details:
05/01/2019
REFRIGERATOR WHIRLPOOL GSS26C4XXB03
Items are freezing in the RC. Air damper did not change position in test 3. Ordering damper. Ice bin auger motor is open ordering diffuser and motor; rqstng P&A on 1 W10814173 (diffuser) and 1 WP2323603 (motor)
Near Rochester, New York 14617
Dave L
Job Details:
05/01/2019
OVEN MAYTAG MGR8800FZ0
Oven door is sticking. Ordering hinge. ; ordrng 1 W11162113 (HINGE)
Near Rochester, New York 14607
Gary
Job Details:
05/01/2019
WASHER MAYTAG A25CS
"Unit needs transmission and belts, customer is buying a new washer.; rqstng P&A on 1 12112425 (belt set-maytag) and 1 6-2097750 (trans dee)"
Near Webster, New York 14580
Dave L
Job Details:
05/01/2019
RANGE KITCHENAID KDRP467KSS04
Replaced blower due to noise. Unit tested good.
Near Phelps, New York 14532
Dave F
Job Details:
05/01/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00
Waser and icemaker dispenser not working . Found the front panel control that controls the drawer temp has failed . Causing the water dispenser not to work . Service pointer W10666199 . Ordering cover WPW10732686; rqstng P&A on 1 WPW10732686 (cover)
Near Webster, New York 14580
Dave L
Job Details:
05/01/2019
DISHWASHER WHIRLPOOL WDF520PADW7
Unit not washing. Replaced sump.
Near Rochester, New York 14609
Steve
Job Details:
05/01/2019
WASHER MAYTAG MVWB835DW1
Found bearing is loud in gearcase. Ordering gearcase; rqstng P&A on 1 W10811956 (drum assy)
Near Rochester, New York 14607
Steve
Job Details:
05/01/2019
DRYER KENMORE 796.9158341
Attached vent and screwed vent. Cleaned behind dryer.
Near Rochester, New York 14610
Evan
Job Details:
05/01/2019
VAN FORD TRANSIT CONNECT
NYS inspection; saved tckt
Near Webster, New York 14580
Evan
Job Details:
04/30/2019
WASHER WHIRLPOOL WTW5000DW2
Customer stated that unit was producing knocking thumbing/thumbing sound while in spin. Checked for error codesNo codes present Ran diagnostic cycle unit completed cycle as it should. During spin portion of cycle could hear noise that coming from underneath machine. Discovered that cam nut was loose and began to rub on belt guard. Tightened nut ran unit on high spin in manual test mode.Unit tested good
Near Honeoye Falls, New York 14472
Shaiman
Job Details:
04/30/2019
WASHER WHIRLPOOL WTW4816FW2
Power indicator light on control board is not illuminated. Replacing control. ; ordrng 1 W11170319 (CONTROL)
Near Rochester, New York 14621
Evan
Job Details:
04/30/2019
WASHER AMANA NTW4516FW
Called customer to inform them I was in route to home. Call went straight to answering machine. Upon arrival to home discovered that machine was no longer in home.
Near Canandaigua, New York 14424
Dave F
Job Details:
04/30/2019
DISHWASHER KITCHENAID KDFE304DBL0
Dishwasher heating element failed . Can visibility see it . Dishwasher is leaking from sump . Needs new sump WPW10455261 and heater W10703867 . Ordering both . ; ordrng 1 W10703867 (heater) and 1 WPW10455261 (pump&motor)
Near Rochester, New York 14606
Evan
Job Details:
04/30/2019
WASHER MAYTAG MHW5100DW0
Customer stated that unit was not draining. Checked for codes no codes were present. Removed back panel to inspect pump. Discovered that pump was unplugged. This was cause for not draining. Reseated connection ran drain cycle. Unit began to drain as it should. Ran diagnostic cycle after unit finished draining Unit tested good
Near Penfield, New York 14526
Evan
Job Details:
04/30/2019
OVEN WHIRLPOOL WFE320M0ES2
Replacing wiring harness due to unit shutting off bake cycle randomly unit will not lose power but shut off bake cycle. UI never turns off. Replaced harness Ran test preheat to confirm function Unit tested good Customer to monitor if issue continues
Near Penfield, New York 14526
Evan
Job Details:
04/30/2019
MICROWAVE KITCHENAID KOCE507ESS06
Unit will still not show anything on UI called tech line : 7724699043Tech line recommending replacement of UI Ordering UI ; ordrng 1 W11093258 (UI )
Near Webster, New York 14580
Evan
Job Details:
04/30/2019
WASHER WHIRLPOOL WTW4855HW1
Customer stated that unit was moving jumping around room while in spin. Upon inspection discovered that unit was showing f0e5 code (unbalanced load) discovered that feet on unit were completely unscrewed in the front and causing unit to sit unlevel. Leveled unit ran calibration cycle ran test cycle Unit tested good
Near Webster, New York 14580
Evan
Job Details:
04/30/2019
WASHER FRIGIDAIRE ATF6700FS2
Customer stated unit was flashing e21 error code. Upon inspection discovered that drain pump filter had towel lodged inside of housing causing unit not to drain.Removed towel Ran test cycle Unit tested good
Near Ontario, New York 14519
Evan
Job Details:
04/30/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Customer stated unit was not washing dishes. Upon inspection checked for error codes. Unit was displaying error code 4-3 (wash motor not running) 6-4(float switch open) Replaced sumo and motor due to wash motor not running. Will need to return to installed water valve ; ordrng 1 WPW10327249 (VALVE )
Near Rochester, New York 14618
Steve
Job Details:
04/30/2019
WASHER KENMORE 110.450914
Tested washer and found no error codes. Cleaned out pump filter. Not a lot of debris in it. Tested washer in auto diagnostics and it passed all functions.
Near Caledonia, New York 14423
Steve
Job Details:
04/30/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00
Found the thermostat is not sending power to fan in freezer. Ordering control and thermostat. ; ordrng 1 W10866230 (thermostat) and 1 WPW10352689 (cntrl-elec)
Near Rochester, New York 14609
Steve
Job Details:
04/30/2019
DRYER AMANA NDE2330AYW
Found blower broken around nut that fastens to motor. Attempted to remove nut from motor. It is seized to the motor. Quoted for motor and blower. Customer is boing to replace. ; rqstng P&A on 1 56000 (blower wheel) and 1 WP2200376 (motor-drve)
Near Rochester, New York 14610
Steve
Job Details:
04/30/2019
DRYER KENMORE 417.978127
Heating element failed resulting in a no heat. Replacing element.; ordrng 1 131475320 (heater assy)
Near Mendon, New York 14506
Dave F
Job Details:
04/30/2019
REFRIGERATOR KITCHENAID KRFC300ESS01
Replaced gasket due to being torn . Door is sealing good .
Near Pittsford, New York 14534
Steve
Job Details:
04/30/2019
DISHWASHER WHIRLPOOL WDF540PADT2
Call 750 1383 on way found pump with open windings. On testing the pump it would not fasten back on sump. Ordering sump and pump; rqstng P&A on 1 W10876537 (drain pump) and 1 WPW10605059 (pump&motor)
Near East Rochester, New York 14445
Steve
Job Details:
04/30/2019
DRYER FRIGIDAIRE FAQE7111LW0
Found new motor has dead spot. Will start with a push. Ordering another motor. ; ordrng 1 134693302 (MOTOR)
Near Fairport, New York 14450
Dave F
Job Details:
04/30/2019
DRYER GE DHDSR46EG0WW
Dryer heat knob had fallen inside panel . Panel is broken that holds the knobs . Quoted panel WE19M1489. Customer will look into new dryer . Was able to get knob to say as best as I could . Unit is heating . Tested good .
Near Fairport, New York 14450
Dave F
Job Details:
04/30/2019
REFRIGERATOR GE PFS22MIWABB
Freezer is frosted up . Not blowing the air into the fresh food section. Customer has is going to let the freezer defrost. The freezer door was left open . Customer will let the freezer defrost for a day or two .
Near Rochester, New York 14612
Dave L
Job Details:
04/30/2019
RANGE WHIRLPOOL WFG525S0HZ1
Replaced scratched console.
Near Rochester, New York 14615
Dave L
Job Details:
04/30/2019
RANGE WHIRLPOOL WFC310S0EB
Burner was not working. Replaced burner.
Near Fairport, New York 14450
Dave F
Job Details:
04/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00
Damper is loud . Ordering damper W11164593; ordrng 1 W11164593 (diffuser)
Near Rochester, New York 14607
Dave L
Job Details:
04/30/2019
WASHER FRIGIDAIRE FCCW3000FS3
Replaced pump and lock due to unit not starting/ draining. Ordering feet per customers request. ; ordrng 1 134548800 (leveling leg)
Near Rochester, New York 14622
Evan
Job Details:
04/30/2019
WASHER MAYTAG MVWC415EW1
Customer stated that unit was out of balance. Upon inspection discovered that had come out of balance during cycle. Unit was showing f0e5 error code for off balance load. Ran test cycle Ran calibration cycle Spoke with customer about proper loadingUnit tested good
Near Webster, New York 14580
Dave L
Job Details:
04/30/2019
RANGE JENN AIR JDS9860CDS02
Unit has an open bake element. Returning with element.
Near Webster, New York 14580
Dave L
Job Details:
04/30/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01
Replaced dented freezer door.
Near Williamson, New York 14589
Dave L
Job Details:
04/30/2019
WASHER ELECTROLUX EIFLS60LT
"Unit has overflow condition. Quoted customer 604.02 for valve control and pressure switch per atec policy. Customer is going to discuss the repair and the. Let us know. ; rqstng P&A on 1 134637810 (water valve) and 1 134762010 (switch,pressure) and 1 809019910 (control asmy)"
Near Webster, New York 14580
Dave L
Job Details:
04/30/2019
REFRIGERATOR WHIRLPOOL WRT311FZDZ01
There was a gap between the gasket and fridge at the bottom right. Used hair dyer to heat it up and reshape it. Held shape. Instructed customer to leave it closed for a while.
Near Rochester, New York 14616
Dave L
Job Details:
04/30/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02
Replaced evaporator and filter drier due to unit not cooling. Unit began cooling after installation.
Near Hilton, New York 14468
Dave L
Job Details:
04/30/2019
REFRIGERATOR WHIRLPOOL WRF989SDAB00
Replaced defrost terminator due to incomplete defrost. Switched unit to 8 hour timed defrost.
Near Fairport, New York 14450
Dave F
Job Details:
04/30/2019
WASHER MAYTAG MVWB980BW
Replaced bearing for being worn and very loud . Tested unit in auto diagnostics. Tested good .
Near Farmington, New York 14425
Dave F
Job Details:
04/30/2019
WASHER MAYTAG MVWB955FC1
Top of wash glass is broken .glass does not look like anything was dropped on . Glass is blown out not in. Ordering lid W11304319 ; schdld next appmnt for 5/1 WED !
Near Victor, New York 14564
Dave F
Job Details:
04/30/2019
DISHWASHER KITCHENAID KDTM404EBL1
F9E4 error code . Called techline SR 7724730435 . The wash pump isn't turning on . Ordering control for acting strange W10854228 . Ordering pump W10861526; ordrng 1 W10854228 (cntrl-elec) and 1 W10861526 (pump&motor)
Near Canandaigua, New York 14424
Dave F
Job Details:
04/30/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04
Lights in refrigerator not working. Fresh food light is very dim . Freezer light is off. Needs new led lights . WPW10515057 and WPW10515058; schdld next appmnt for 4/30 TUE 9-12
Near Henrietta, New York 14467
Steve
Job Details:
04/30/2019
DISHWASHER KITCHENAID KDTM354DSS4
Found f7e1 error code heater circuit. Heater tested good. Ordering control. ; ordrng 1 W10854216 (cntrl-elec)
Near Penfield, New York 14526
Evan
Job Details:
04/29/2019
MICROWAVE KITCHENAID KOCE507ESS06
Replaced both control boards due to unit not powering up after changing micro switch. Unit will still not power on checked incoming voltage to unit. Unit is receiving 240v but willNot show anything on display. Unit is failing to send power to control for microwave. Ordering fuse ; ordrng 1 WPW10017410 (FUSE)
Near Webster, New York 14580
Evan
Job Details:
04/29/2019
VAN FORD TRANSIT CONNECT
Rescheduled for Monday 4/29; schdld next appmnt for 4/29 MON !
Near Rochester, New York 14617
Evan
Job Details:
04/29/2019
RANGE FRIGIDAIRE FGF366DCD
Replacing ignitor due to old ignitor failing to light burner. Replaced ignitor Ran test cycle Unit tested good
Near Webster, New York 14580
Evan
Job Details:
04/29/2019
DISHWASHER KITCHENAID KDTE24SSGP0
Customer stated unit was producing smell and and not cleaning correctly. Upon inspection discovered that spray arm holes were clogged causing unit not to push water through spray arms. Cleaned spray arms and recommended using affresh to clean cabinet Checked for error codes No codes presentUnit tested good
Near North Chili, New York 14514
Gary
Job Details:
04/26/2019
MICROWAVE WHIRLPOOL WMH32519HV3
"Segments missing in the display and cutting out completely, ordering control and display.; ordrng 1 W11333816 (DISPLAY) and 1 W11342846 (CONTROL BOARD)"
Near Rochester, New York 14617
Gary
Job Details:
04/26/2019
RANGE FRIGIDAIRE FGF366DCD
Part was damaged and boxed re-ordering part rescheduling for Monday. ; ordrng 1 316489400 (ignitor)
Near Rochester, New York 14616
Gary
Job Details:
04/26/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04
"Replaced light assembly that was not working causing all lights to be off. Lights were dim and lower fridge light is out, ordering lower fridge led assy; rqstng P&A on 1 WPW10515057 (light)"
Near Rochester, New York 14607
Dave L
Job Details:
04/26/2019
WASHER FRIGIDAIRE FCCW3000FS3
Door lock will not release and drain pump impeller has separate. From its shaft. Ordering pump and returning with lock; ordrng 1 137108000 (pump)
Near Fairport, New York 14450
Steve
Job Details:
04/26/2019
MICROWAVE MAYTAG MMV5219DE1
Found internal breakage at connection from door to handle broke on door causing door to not open properly. Ordering door ; rqstng P&A on 1 W10811642 (door/mw)
Near Rochester, New York 14615
Dave L
Job Details:
04/26/2019
RANGE WHIRLPOOL WFC310S0EB
Front left burner is not working well due to corrosion on the terminal. Ordering burner.; ordrng 1 WPW10259865 (elmnt-surf)
Near Hilton, New York 14468
Dave L
Job Details:
04/26/2019
REFRIGERATOR WHIRLPOOL WRF989SDAB00
Sr7724705118Ordering defrost terminator.; ordrng 1 WPW10514110 (motor evaporator)
Near Rochester, New York 14626
Dave L
Job Details:
04/26/2019
REFRIGERATOR WHIRLPOOL ED2KVEXVB01
Bail arm is missing extension. Ordering bail arm. Ordering missing glass ; ordrng 1 W10864399 (shelf-glas) and 1 W11342242 (BAIL ARM)
Near Penfield, New York 14526
Dave F
Job Details:
04/26/2019
RANGE GE JBP30BA4AD
Bulb was blown replaced bulb from stock 8009 . Tested bulb . Tested good .; used 1 8009 (BULB-4OW) from stock
Near Spencerport, New York 14559
Gary
Job Details:
04/26/2019
WASHER MAYTAG MVWC400XW4
Tightened drive pully bolt and unit tested okay.; dspstn on spec-tagged invntry: 1 W10721967 CAM
Near Spencerport, New York 14559
Gary
Job Details:
04/26/2019
WASHER MAYTAG MVWB766FW1
Clicking noise during wash cycle. Calling tech line SR# 7724703166. Unit is making normal noises clicking slider clunking shifter noises.
Near Rochester, New York 14612
Gary
Job Details:
04/26/2019
DISHWASHER KITCHENAID KDTE254ESS2
"Repaired door hing that was out of alignment, tested okay."
Near Rochester, New York 14626
Gary
Job Details:
04/26/2019
RANGE WHIRLPOOL MGR8800FZ0
"Replaced sensor that was out of tolarance and a spark assy that was intermittently not sending spark to the bake ignitor. Unit already has insulated harness, Tested okay."
Near Rochester, New York 14607
Dave L
Job Details:
04/26/2019
REFRIGERATOR AMANA ABB1921BRM00
Replaced jazz board and cleared ice from. Evaporator due to RC not cooling. Customer to monitor. ; used 1 WPW10503278 (ADC - JAZZ) from stock
Near Rochester, New York 14624
Dave L
Job Details:
04/26/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Checked unit for rattling noise. Ran through loads in diagnostics. Unable to recreate noise. Checked frost pattern and evaporator fan for obstructions. Reseated evaporator fan to quiet the fan. Customer to monitor.
Near Rochester, New York 14624
Dave L
Job Details:
04/26/2019
RANGE WHIRLPOOL WFC150M0EW3
Checked burners for entire element not heating well. This is normal operation per w11354284
Near Pittsford, New York 14534
Dave F
Job Details:
04/26/2019
WASHER MAYTAG MVWX655DW1
Washer was stuck in drain . Wouldn't turn on off .no error codes . Cleared pressure hose and unplugged and reseated wires that do to control . Canceled the cycle . Ran in auto diagnostics tested good . Ran calibration. Tested good .
Near Rochester, New York 14625
Dave F
Job Details:
04/26/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03
Water dispenser pad sticking . . Replaced pad tested unit . Tested good .
Near Rochester, New York 14610
Steve
Job Details:
04/26/2019
COOKTOP GE ZGU48N6RH3SS
Unit sparking all the time. Referred customer to manufacturer. Waived service fee
Near Rochester, New York 14611
Steve
Job Details:
04/26/2019
RANGE WHIRLPOOL WFE525S0HT
Found metal supports on bake element were squeaking oven oven heated. Added foil tape to supports to stop squeaking. The oven tested good.
Near Fairport, New York 14450
Steve
Job Details:
04/26/2019
REFRIGERATOR KITCHENAID KBFS20EVMS11
Removed fill tube and removed ice. Fastened ice fill tube with clamp and added caulk to prevent from coming out again. The icemaker filled and tested good.
Near Rochester, New York 14617
Evan
Job Details:
04/26/2019
OVEN FRIGIDAIRE FEF368GCE
Customer stated bake element had broken causing unit not to heat. Replaced bake element Ran test preheat Unit tested good
Near Sodus Point, New York 14555
Evan
Job Details:
04/26/2019
WASHER WHIRLPOOL GHW9300PW4
Customer stated unit was leaving water in bottom of drum on occasion. Suspecting that drain pump filter is clogged or pump is failing. Upon inspection discovered that filter was clogged with debris causing unit to drain slowly. Cleaned pump housing and filterRan test cycle Unit tested good
Near Marion, New York 14505
Evan
Job Details:
04/26/2019
WASHER MAYTAG MVWC500VW1
Customer stated unit was leaking water and out of balance. Discovered that spanner nit had stripped out causing unit to move excessively during spin also discovered that balance ring had small hole causing ring to leak water. Contacted customers warranty company due to parts not being available thorough distributor. Warranty company is offering customer buy out
Near Rochester, New York 14623
Shaiman
Job Details:
04/26/2019
WASHER WHIRLPOOL WFW5620HW0
Replaced water valves.
Near Webster, New York 14580
Evan
Job Details:
04/26/2019
DRYER MAYTAG MGD6630HW0
Customer stated unit was producing rattling sound. Discovered that sound was coming from vent rattling. Used styrofoam adhesive strip at exit of machine to stop rattling. Ran test cycle Unit tested good
Near Honeoye Falls, New York 14472
Dave F
Job Details:
04/26/2019
DISHWASHER MAYTAG MDB7749AWM2
Dishwasher not turning on . User interface flashing like door isn't closed . Opened up unit . Found the door lock was unplugged. Plugged unit back in . Made sure it wouldn't come out again. Leveled the legs due to the door being hard to pull . Tested unit in auto diagnostics. tested good.
Near Rochester, New York 14624
Shaiman
Job Details:
04/26/2019
WASHER WHIRLPOOL WTW5000DW1
"Customer concerned with clothes still wet after wash. F0E5 F5E1 on arrival. In manual test mode, unit would not get up to expected spin speed. Hub was severely worn. Replaced hub & recalibrated. Unit testing good. ; used 1 W10528947 (HUB) from stock"
Near Canandaigua, New York 14424
Steve
Job Details:
04/26/2019
REFRIGERATOR WHIRLPOOL GARF19XXYK01
Found low side line to the compressor has a leak from previous repair. Soldered connection and recharged. Bubbled connections and found no leaks. The refrigerator tested good.
Near Brockport, New York 14420
Shaiman
Job Details:
04/26/2019
DRYER WHIRLPOOL WED4815EW
Installed cord and tested machine. Unit testing good.
Near Penfield, New York 14526
Evan
Job Details:
04/25/2019
MICROWAVE KITCHENAID KOCE507ESS06
installing new harness due to microwave door not acknowledging when door is shut unit thinks microwave door is still open. Replaced harness.Tested unit When testing unit microwave began to run then entire unit shut off. Unit would not respond to commands. Called tech line Sr:7724699043Tech line recommending replacement of appliance manager and control for microwave. ; ordrng 1 W10915648 (APPLIANCE MANAGER MICRO) and 1 W11179310 (APPLIANCE MANAGER )
Near Spencerport, New York 14559
Gary
Job Details:
04/25/2019
DISHWASHER KITCHENAID KDFE104DSS2
Drain pump is missing impeller blades and ordering 1 retainer for the kickplate; ordrng 1 W10876537 (drain pump) and 1 WPW10503548 (retainer)
Near Fairport, New York 14450
Steve
Job Details:
04/25/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02
22 freezer 42 in fresh food Test 1 low side 30 high side 30 Test 2 sameTest 3 low -15 to 20 high side 110 Test 4 low -5 high 110Test 5 low -30 high 115 Sr#7724524439 called tech line. They want to cut and find restriction in capillary tubes. Called office and the office is going to decide on next step. ; O-emld tckt
Near Webster, New York 14580
Dave L
Job Details:
04/25/2019
RANGE WHIRLPOOL WFE550S0HZ1
Sr7724691879.Trim is from door glass Customer still having an issue with temps returning with another Control per tech line. ; ordrng 1 W11178521 (NAMEPLATE) and 1 W11249559 (GLASS) and 1 W11295998 (CONTROL) and 1 WPW10181986 (sensor)
Near Rochester, New York 14616
Dave L
Job Details:
04/25/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02
Unit is not cooling due to a low side leak. Ordering evaporator and dryer. ; rqstng P&A on 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)
Near Rochester, New York 14612
Dave L
Job Details:
04/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Icemaker fill cup is freezing over. Ordering tube and valve. ; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve)
Near Rochester, New York 14624
Dave F
Job Details:
04/25/2019
OVEN WHIRLPOOL WGG755S0BE00
"Right rear burner not turning on , gas valve is seized . Needs new valve . Ordering valve WPW10206287 . Charged service call and parts . Labor is 89.95; ordrng 1 WPW10206287 (valve-brnr)"
Near Rochester, New York 14617
Gary
Job Details:
04/25/2019
WASHER WHIRLPOOL WTW6600SW2
"Unit needs struts and a bearing, customer is going away and won't be home till Tuesday, wants to talk to her husband first. Estimate only. Service call paid.; rqstng P&A on 1 W10435302 (bearing) and 1 W10820048 (suspension)"
Near Fairport, New York 14450
Steve
Job Details:
04/25/2019
OVEN-MW COMBO GE PSB2200NBB01
Installed magnetron and diode with same result. Found the terminal connecter and transformer is broken. Put original parts back in and ordered transformer. ; ordrng 1 WB17X10030 (transformer high vol)
Near Webster, New York 14580
Evan
Job Details:
04/25/2019
DISHWASHER JENN AIR JDTSS244GP0
Customer stated upper rack was falling. Upon inspection discovered that welds had snapped on tracks causing upper rack to fall. Replaced tracks on each side.Reinstalled upper rack Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK