We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Webster, NY 14580
Andres
Job Details: 08/11/2022
Replaced main light. Light stays on now and does not flicker. Also installed new crisper.; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT
We serviced a
AMANA DRYER
Model NED4655EW1
Near Penfield, NY 14526
Andres
Job Details: 08/11/2022
Replaced lint screen.
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DPA0
Near Penfield, NY 14526
Andres
Job Details: 08/11/2022
"Customer states control panel is not responding to commands. Diagnosed unit and found panel to be faulty. I took door off and unplugged UI and plugged it back in, panel would still not respond. Theirs a screw missing on the door lock where I believe water is making its way into the panel and damaging it.; ordrng 1 W10850350 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14607
Josh Henchen
Job Details: 08/11/2022
Customer stated ice maker was leaking water into freezer. Checked and found fill tube pressed against plastic causing water to splash. Pushed fill tube back away. Ice maker checks good.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Rochester, NY 14606
Josh Henchen
Job Details: 08/11/2022
Customer stated no operation. Checked and found F6E2. Washer will go into diagnostics but that is it. Ordering new Control W11170706.; ordrng 1 W11170706 (CONTROL)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Macedon, NY 14502
Josh Henchen
Job Details: 08/11/2022
"Complaint was not operating/draining. Checked and found no error codes. Ran drain and spin, no issues. Washer checks good."
We serviced a
KENMORE DRYER
Model 11097580100
Near Brockport, NY 14420
Dave L
Job Details: 08/11/2022
Dryer will not heat due to an open thermal fuse. Timer will not advance in time dry. Venting failed airflow test. Quoted for timer and fuse. Recommending venting be cleaned before dryer is put into use. The customer was undecided on the repair and will call us when ready. ; rqstng P&A on 1 WP3398193 (Timer) and 1 WP3392519 (Thermal fuse)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM2
Near Brockport, NY 14420
Dave L
Job Details: 08/11/2022
Replaced open heating element. Tested ok in diagnostics.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Brockport, NY 14420
Dave L
Job Details: 08/11/2022
The customer is displeased with with temperature of the water coming out of the dispenser. SR7734330627 documented issue with tech line. This is normal for this unit.
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Hilton, NY 14468
Dave L
Job Details: 08/11/2022
"Unit shutting off on lo flo error. Verified water supply was connected properly and supply water. Ntc error. Leak at dispenser. Ordering pressure system parts, heater, and dispenser ; ordrng 1 W11524106 (Dispenser) and 1 W11314664 (Heater) and 1 W11322884 (Control) and 1 W11316246 (Pressure switch) and 1 W11316057 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model MGD8630HC1
Near Hilton, NY 14468
Dave L
Job Details: 08/11/2022
Customer is experiencing damp loads at the end of the dry cycle. Vent tested good. Issue is on auto dry. The customer is under loading the dryer. Recommending using timed dry for smaller loads.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW0
Near Rochester, NY 14606
James
Job Details: 08/11/2022
Unit spins off balance. Lr suspension rod is weak. Need suspension. ; ordrng 1 W11217817 (Suspension) and 1 Sh15
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Camillus, NY 13031
Chuck
Job Details: 08/10/2022
After inspecting unit i found that the drain hose was not run correctly causing a kink. I uninstalled the drain hose and installed it correctly to remove kink. I ran several diagnostic test cycles in which the unit operated normally. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Liverpool, NY 13090
Chuck
Job Details: 08/10/2022
Customer stated that she has run the unit 4 cycles to get clothes to dry. I inspected unit and its cycling as intended. I preformed a airflow test and the result was poor. I explained to the customer that the problem is with the venting. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Syracuse, NY 13212
Chuck
Job Details: 08/10/2022
Customer stated that as soon as the water is turned on going to unit it fill the tub. I verified that the fill valve is letting water into the tub with unit off as soon as the water valve is turned on. Ordering fill valve W11434044; ordrng 1 W11434044 (Fill valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Webster, NY 14580
James
Job Details: 08/10/2022
Replaced rails. Door and nameplate. Removed frost from freezer and inspected. Unit appears to be sealed properly. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Leicester, NY 14481
Jeremy
Job Details: 08/10/2022
Replaced control board for not sending voltage to fill tube heater. Unit checks good.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14620
Jeremy
Job Details: 08/10/2022
"Replaced gearcase, hub, and cam. Unit checks good.; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10721967 CAM"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Caledonia, NY 14423
Dave F
Job Details: 08/10/2022
Freezer not defrosting . Tested thermistor in diagnostics was not reading back . Turned heater on and didnt turn on . Found loose connection heater from harness . Ordering new harness and thermistor. . Defrosted unit . ; ordrng 1 W11581973 (Wire harness) and 1 WPW10384183 (thermistor)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Auburn, NY 13021
Chuck
Job Details: 08/10/2022
"Customer stated that unit is not filling up with enough water and not working like her old washer. No codes. Hot water valve was not turned all the way on, i turned valve on. I ran a diagnostic test cycle in which the unit operated normally. Calibrated unit. I explained to the customer about cycle selection and what kind & how much detergent to use. Unit tested good"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEW3
Near Rochester, NY 14621
Andres
Job Details: 08/10/2022
Customer stated unit was leaking water. Diagnosed unit and found drain plug to be clogged. Cleared out drain and all ice. Poured hot water to make sure it was flowing through. Unit is working properly.
We serviced a
MAYTAG WASHER
Model MHW6000XW0
Near Webster, NY 14580
James
Job Details: 08/10/2022
Dropped off part
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Webster, NY 14580
James
Job Details: 08/10/2022
Unit has valve broken off. Customer supplied part. Tested unit and found no leaks on fridge. Bulkhead leaking under camper. Plumbing issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14621
Dave F
Job Details: 08/10/2022
Unit is not cooling . Fan was frost up in freezer section . Recommended customer defrost unit . Unit has cockroaches . Customer did not have proof of purchase as it came from rent a center . Unit may need new evap fan if problem persists but unit has COCKROACHES
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14621
Andres
Job Details: 08/10/2022
Customer stated unit was shaking alot and moving around. I ran a diagnostic cycle and a drain in spin cycle but could not get unit to duplicate. When installing drain hose to test unit out I noticed that attachment to where hose goes broke off and needs replacing.; ordrng 1 W10899966 (Inner drain hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Ogden, NY 14559
Dave L
Job Details: 08/10/2022
Replaced evaporator cover and UI due to poor fresh food defrost. Removed ice from evaporator. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, NY 14609
Dave F
Job Details: 08/10/2022
Right hand hinge is not correct for the unit . Ordering hinge . Ice maker is not cycling correct . Ordering ice maker . ; ordrng 1 W11409290 (Freshfood hinge) and 1 W10873791 (icemaker)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ3
Near Irondequoit, NY 14617
Dave L
Job Details: 08/10/2022
Door is damaged. Ordering door. ; ordrng 1 W11196131 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Irondequoit, NY 14609
Jeremy
Job Details: 08/10/2022
"Found that ice will not dispense due to jam in ice container. Ice jam occured due to lack of use over time. Removed ice jam, unit checks good.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Fairport, NY 14450
Dave F
Job Details: 08/10/2022
"Unit is not dispensing ice . Can hear auger motor but the gears from the bin and the auger and not dispensing ice . Ordering spring ,coupler and ice bin . ; rqstng P&A on 1 W11244434 (ice-contnr) and 1 W10852956 (spring) and 1 WP2220458 (coupling)"
We serviced a
KENMORE REFRIGERATOR
Model 106.59202990
Near Fairport, NY 14450
Dave F
Job Details: 08/10/2022
Unit not defrosting . Found bi metal is broken .bi passed bi metal and defrosted unit . Ordering bi metal ; ordrng 1 WPW10225581 (bi-metal thermo)
We serviced a
JENN AIR RANGE
Model JES9800CAS02
Near Irondequoit, NY 14622
Andres
Job Details: 08/10/2022
"When I arrived to the house, customer stated that she had dropped something on cooktop and cracked it. She wants cooktop replaced. I will be replacing cooktop and higes at the same time.; ordrng 1 W10239357 (Cooktop)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Williamson, NY 14589
Andres
Job Details: 08/10/2022
Went to replace ACU and noticed that the start button was broken so you cannot not press start. Reordering new one. 315-310-0323; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Penfield, NY 14526
Jeremy
Job Details: 08/10/2022
"Replaced motor box, separator Assembly and retainer for ice getting stuck in flapper. Ice still getting caught in flapper, called techline and was instructed to replace ice container. SR#7734324768; ordrng 1 W11244434 (Ice Container)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB04
Near Rochester, NY 14624
Ray Benedetto
Job Details: 08/10/2022
Found deflector broken on ice bucket. Will switch from cubed to crushed ice. Ordering container and deflector.; rqstng P&A on 1 WPW10558423 (Ice Container) and 1 WP1119017 (Deflector)
We serviced a
WHIRLPOOL DRYER
Model MGD6630HW0
Near Irondequoit, NY 14617
Dave L
Job Details: 08/10/2022
E3f3 error. Replaced control and thermistor. New control was defective and would not power UI. Dryer failed airflow test. Recommending that the customer replace venting. Order service kit W11417080 of problem persists
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14617
Dave L
Job Details: 08/10/2022
Items freezing in the fresh food section. Verified damper operation and thermistors. Items blocking rear air return and causing airflow issues. Recommending items be moved forward to prevent blocking air return.
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Honeoye, NY 14471
Josh Henchen
Job Details: 08/10/2022
"Customer stated dryer isn't spinning. Checked and found no error codes, tried to run a cycle would vibrate and hum before stopping its self. Took dryer apart and found belt pulley motor and rollers to all be operating. R-S 10.6 S-C 6.7 R-C 4.4 ohms on compressor. Checked and found thermal switch staying open. Bad compressor. Called techline 7734328731"
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Rochester, NY 14619
Ray Benedetto
Job Details: 08/10/2022
"Burners and bake not working. Receiving 240 VAC into unit. Bake and burners worked when unit was pulled out. When unit was pushed back in received intermittent heating. Recommended customer replaced power cable. If symptom persists, order W11452635 and W11396691."
We serviced a
MAYTAG DRYER
Model MGD6000XR0
Near Rochester, NY 14609
Ray Benedetto
Job Details: 08/10/2022
"Loud rattling in dryer. Disassembly revealed blower wheel rattling against housing. Ordering blower wheel and housing, motor and seal plate for repair.; rqstng P&A on 1 WPW10508324 (Motor Assembly) and 1 WPW10211915 (Blower Wheel) and 1 WPW10211911 (Blower Housing), used 1 WP697770 (Seal Plate) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Rochester, NY 14610
Ray Benedetto
Job Details: 08/10/2022
"Customer concerned about intermittent leakage on larger loads. No error codes in memory. Ran auto-diagnostic, no leaks. Verified no leaking from input or drain hose. No water marks on unit. Tested water input manually, all water fills into drum. Made sure unit was leveled properly. Calibrated unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Penfield, NY 14526
Jeremy
Job Details: 08/10/2022
Found freezer door switch is faulty and icemaker is cycling intermittently. Ordering switch and icemaker.; ordrng 1 W11396033 (Door switch) and 1 W10884390 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 08/10/2022
Replaced console for F6E4 error code and being unresponsive. Unit checks good.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ03
Near Webster, NY 14580
Andres
Job Details: 08/10/2022
Customer stated unit is not cooling at all. I diagnosed unit and found that compressor is running but it's not cooling. I called whirlpool to get this documented and figure out what's going on. I took an amp drawage and ohmed out compressor. Whirlpool told me that it was ok and seems like theirs a restriction in the system. We need to have a sealed system tech come out and blow nitrogen through system to clear it out.Sr 7734321540; ordrng 1 W11209866 (Compressor) and 2 W11504416 (Lokring)s and 2 W11504431 (Lokring)s and 2 W11504416 (Lokring)s and 1 W10913906 (Process tube) and 1 WPW10143759 (Drier)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Rochester, NY 14624
James
Job Details: 08/10/2022
Replaced user interface and tested diagnostics cycle. One year warranty on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Henrietta, NY 14467
Jeremy
Job Details: 08/10/2022
Customer stated dishes are not drying and rinse aid is not dispensing. Found no stored error codes. Found that rinse aid is not being dispensed leading to water drops being left on dishes. Ordering dispenser and control board.; ordrng 1 W11087226 (Control) and 1 WPW10671905 (Dispenser)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Rochester, NY 14626
James
Job Details: 08/10/2022
Replaced valve and filter housing. Left pressure regulator. Tested several times and found no issues. ; dspstn on spec-tagged invntry: 1 W10786952 VALVE
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Webster, NY 14580
Andres
Job Details: 08/10/2022
Customer stated that she did not request service. I asked if her dryer was working said that it was and was not sure of why someone requested for us.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fairport, NY 14450
Dave F
Job Details: 08/10/2022
Ice maker is hanging up and not completing cycle . Ordering new ice maker W10873791; ordrng 1 W10873791 (icemaker)
We serviced a
KITCHENAID DISHWASHER
Model KUDE40FXSS5
Near Rochester, NY 14610
Andres
Job Details: 08/10/2022
Replaced ACU and tested unit. Watched unit run a normal cycle for about 15 min. Unit was working properly and does not shut off anymore.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB07
Near Hilton, NY 14468
James
Job Details: 08/10/2022
Replaced icemaker. Icemaker cycled after install. One year warranty on repair.
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEZ01
Near Rochester, NY 14616
James
Job Details: 08/10/2022
Replaced damper and tested. Unit functions properly. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB00
Near Scottsville, NY 14546
Jeremy
Job Details: 08/10/2022
Replaced switch bracket for water dispensing switch not holding in place.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Victor, NY 14564
Dave F
Job Details: 08/10/2022
Ice is bridging and causing the dispenser not to drop the ice and auger motor to slip . Ice with thinner towards the back raised legs on unit and recommended changing water filter . Gasket on the left door between the dispenser and ice bin was not correct adjusted to right position. If problem persists order W11185686 ice bin .
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Lima, NY 14485
Dave F
Job Details: 08/10/2022
"Condensation Building up on top of the freezer door due to fail insulation inside it . Ordering new door . Led light out in freezer ordering new light ; rqstng P&A on 1 W10919622 (dor-fip) and 1 W11601310 (Led), states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HZ0
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 08/10/2022
Replaced shattered control. Range checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS00
Near Rochester, NY 14616
James
Job Details: 08/10/2022
Assistant to sealed system
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Hilton, NY 14468
Dave L
Job Details: 08/10/2022
The evaporator is not defrosting properly. Customer states door is sometimes left ajar. Defrost heater tested good in diagnostics. Switch unit to fixed defrost. Thermistors tested ok.
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Rochester, NY 14626
Dave L
Job Details: 08/10/2022
Cold water supply is very slow compared to the hot side. Suspecting issue with the flood controlValve as both cold valves are doing the same thing. Recommending the customer have the flood control valve checked or removed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rochester, NY 14618
Ray Benedetto
Job Details: 08/10/2022
"Customer concerned about dishes not cleaning well. No malfunctioning components, heater working correctly. Recommended customer have hot water input checked out by plumber. Checked upper rack for parts integrity. Nothing missing."
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC4
Near Penfield, NY 14526
Josh Henchen
Job Details: 08/10/2022
Needed new lid for washer only.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW0
Near Rochester, NY 14609
Josh Henchen
Job Details: 08/10/2022
"Customer stated washer was locked shut. Unplugged washer and gained access to lid lock. Ran a normal cycle and sounds like a jet engine. Checked and found F0E3 and F5E3. Lid lock failure when trying to run normal cycle. Replaced lid lock, checks good. Washer checks good.; used 1 W10810403 (LID LOCK ASSY) from stock"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Rochester, NY 14617
Josh Henchen
Job Details: 08/10/2022
"Customer stated unit was working on normal wash but wouldn't work on other cycles. Had a load in with 15 minutes on arrival operating properly. Checked and found F8E1, cleaned out drain pump and air pressure line cleaned. Tested washer turned on went to lid lock and drain keeps running. Ordering control ; rqstng P&A on 1 W11201284 (CONTROL**CORE CHARGE**)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Palmyra, NY 14522
Doug Balcom
Job Details: 08/10/2022
Customer states no water or ice dispensing. Found no water to unit. Turned water on at pump. Unit is in a RV. Unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Geneva, NY 14456
Doug Balcom
Job Details: 08/10/2022
The 8003RP water inlet kit is missing. Customer never received it. Reordered part and rescheduled call. ; ordrng 1 8003RP (Water inlet kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Waterloo, NY 13165
Doug Balcom
Job Details: 08/10/2022
"Customer states no cooling either compartment. Found compressor not running. It kicks on tries to start and kicks off. Ordering compressor, uv drier, access valve, and lokrings.; ordrng 1 W11370574 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Uv drier) and 2 W11504415 (Lokring)s and 2 W11504416 (Lokring)s and 2 W11506619 (Lokring)s and 2 W11506621 (Lokring)s and 2 W11504434 (Lokring)s and 2 W11504436 (Lokring)s and 2 W11504445 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11506623 (Lokring)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS00
Near Rochester, NY 14616
Dave L
Job Details: 08/10/2022
"Replaced the evaporator and compressor due to poor cooling. Tested ok. ; dspstn on spec-tagged invntry: 2 W11504433 COUPLER BR 6X4 2 W11504434 COUPLER BR 6X2 , 2 W11506619 COUPLER BR 8 , and 1 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB00
Near Rochester, NY 14618
Ray Benedetto
Job Details: 08/10/2022
Replaced ice maker and optical board. Cycled ice maker. Unit operating normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Rochester, NY 14609
Andres
Job Details: 08/09/2022
Customer stated unit was not cooling. Diagnosed unit and found compressor to be seized. I called whirlpool to get this documented and to let them know that parts are out of stock and customer needs a refrigerator. They advised customer calls customer service to see if they can do anything for customer. Customer is calling to try and get a replacement. I told him I would have the parts on order but I don't know when they will be coming In. Sr 7734317093; ordrng 1 W11370574 (Compressor) and 2 W11504419 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11504415 (Lokring)s and 1 W10913906 (Process tubes) and 1 WPW10143759 (Drier)
We serviced a
KENMORE DRYER
Model 11061202010
Near Webster, NY 14580
James
Job Details: 08/09/2022
Unit heats when door is closed and wont energize motor. Found thermal fuse blown and heater shorted to case. Need parts.clean cabinet on return. ; ordrng 1 WP3392519 (Fuse) and 1 279838 (Heater) and 1 Sh15
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Spencerport, NY 14559
Dave L
Job Details: 08/09/2022
New panel is damaged re ordering panel; ordrng 1 W11416372 (Panel) and 1 W11416460 (Vent)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14624
Dave L
Job Details: 08/09/2022
Horizontal mullion is not operating causing condensation. 119vac to heater. Led lights intermittently go out. Ordering led driver and mullion ; rqstng P&A on 1 W11102439 (Mullion) and 1 W10830288 (Led driver)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Spencerport, NY 14559
Dave L
Job Details: 08/09/2022
Found unit unplugged and full ofWater. When energized the washer goes into drain lockout. Found nails preventing pump impeller from turning. Removed debris and tested.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Rochester, NY 14618
Andres
Job Details: 08/09/2022
Customer stated unit was leaking from underneath. I started a normal cycle and noticed that it was leaking from the diverter. Replacing pump and sump that includes diverter.; ordrng 1 W10861526 (Motor and sump)
We serviced a
MAYTAG REFRIGERATOR
Model MBB2256GEB
Near Penfield, NY 14526
Andres
Job Details: 08/09/2022
Replaced bi-metal. Put unit back together and turned it on. Unit turned on and started cooling.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Canandaigua, NY 14424
Dave F
Job Details: 08/09/2022
LED light in freezer was out . Service pointer W11460554 . S code S191AQ . Replaced freezer led and unit tested good ; used 1 W10695459 (MODULE) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Webster, NY 14580
James
Job Details: 08/09/2022
Unit making chirping noises when it heats. Tested unit. Found seal unhooked from liner and bake element moving when heating causing noise. Reinstalled gasket and inspected. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV02
Near Fairport, NY 14450
Dave F
Job Details: 08/09/2022
Unit making noise while running service pointer W11610345 . Followed service pointer . Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WET4027HWo
Near Ontario, NY 14519
Andres
Job Details: 08/09/2022
Customer stated unit was not advancing in a normal cycle. Diagnosed unit and found lid lock to be faulty. Lock tries to engage but does not lock. ; ordrng 1 W11176112 (Lid lock)
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4ES01
Near Ontario, NY 14519
Andres
Job Details: 08/09/2022
Replaced thermostat. Put unit back together and tested it. Oven started heating both elements.
We serviced a
JENN AIR VENTHOODS
Model JXP5032WS0
Near Rochester, NY 14625
Dave F
Job Details: 08/09/2022
Replaced blower and tested unit . Tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB00
Near Webster, NY 14580
Andres
Job Details: 08/09/2022
"Replaced started device on unit. Plugged unit back in and compressor was not turning on. I did resistance check on the compressor and found that it is seized. Customer is not sure if he wants repair done and needs to talk to his wife about it. I gave him a quote for repair, he will be calling back if he chooses to get repair done.; ordrng 1 W10507884 (Compressor) and 3 W11504420 (Lokring)s and 1 W11504432 (Lokring) and 1 WPW10143759 (Dryer) and 1 W10913906 (Process tube)"
We serviced a
WHIRLPOOL OVEN
Model WEG745H0FS0
Near Rochester, NY 14620
Dave F
Job Details: 08/09/2022
F8E0 upper cooling blower fan speed to low . Ordering fan and going to complete the job then .; ordrng 1 W11107275 (fan-blwr)
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Rochester, NY 14625
Andres
Job Details: 08/09/2022
Customer stated unit was not having any power. Diagnosed unit and found unit has no power. Customer has to get electrician out here to see why theirs no power.
We serviced a
MAYTAG DRYER
Model DG303
Near Rochester, NY 14625
Andres
Job Details: 08/09/2022
Customer stated unit was not heating. I diagnosed unit checked thermostat and igniter. I found that igniter was not getting voltage. I unplugged wires to thermostat and gas solenoids. Tested unit again and unit started heating. Dryer had a loose connection.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14620
Dave F
Job Details: 08/09/2022
compressor is seized and not starting . Ordering parts needed to complete job . Compressor is temp out of stock .; ordrng 1 W11370574 (compressor) and 1 R600kit and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8nk) and 2 W11109499 (Drier)s and 2 W11504433 (6/4)s and 2 W11504447 (5/1.8)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Rochester, NY 14626
Dave L
Job Details: 08/09/2022
Replaced ice maker. Customer toMonitor for ice after 24 hours.
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ04
Near Rochester, NY 14626
Dave L
Job Details: 08/09/2022
The mullion and doors are building condensation on outside of the unit. Documented via text with tech line SR7734310097. Product is getting reviewed be engineering. They will either reach out to me or the customer with the next steps
We serviced a
KENMORE OVEN
Model 790.74233310
Near Webster, NY 14580
James
Job Details: 08/09/2022
"Unit not heating due to failed bake igniter. Replaced igniter and tested. One year warranty on repair. ; used 1 12400035 (Igniter), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH08
Near Rochester, NY 14626
Dave L
Job Details: 08/09/2022
Fresh food section collecting moisture. Unit was delivered last week. Customer reversed doors and had air gaps. In the fresh food gasket. Removed foam insulation from bottomRight corner that was preventing gasket from seating properly. Customer to monitor.
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EFS02
Near Webster, NY 14580
James
Job Details: 08/09/2022
Icemaker leaking out of ice dispenser. Ice maker motor broken off from tray. Need icemaker. ; ordrng 1 W11557002 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Irondequoit, NY 14609
James
Job Details: 08/09/2022
"Unit has clunking sound, ticking noises when opening door, top shelf froze in ff section, ice freezing together. Tested diagnostics, fans wont operate and damper is ticking non stop. Fans work in normal operation. ; ordrng 1 WPW10479155 (Damper) and 1 W10846539 (Fan) and 1 W11579560 (Icemaker)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Rochester, NY 14621
James
Job Details: 08/09/2022
Unit off no lights. Smacked control box and unit began functioning. Checked connections. Need control. ; ordrng 1 W11496873 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Rochester, NY 14611
Dave F
Job Details: 08/09/2022
Evaporator fan is not working . Has power going to it . Ordering motor . ; ordrng 1 WP2315539 (motor-evap)
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYB01
Near Rochester, NY 14617
Dave L
Job Details: 08/09/2022
Freezer is running at 20 degrees. Found incomplete frost pattern. Quoted customer for an evaporator replacement. They will let us know if they want to proceed. ; rqstng P&A on 1 WPW10314205 (Evaporator) and 1 W11506635 and 1 WPW10143759 (Drier) and 1 W11504445 (5-5) and 1 Sh (Sh)
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14612
James
Job Details: 08/09/2022
Unit wrinkles clothes excessively and leaks bleach on clothes. No errors. Called techline sr7734308696. They said unit is functioning as designed. Customer has photos of end of cycle where clothes are severely tangled. Told customer if he wants further assistance to call customer service.
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS0
Near Clay, NY 13041
Chuck
Job Details: 08/09/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14612
James
Job Details: 08/09/2022
Customer stated unit ran for over three hours since last visit. 4-2 8-4 and 10-1 errors. Cleared codes. Replaced control and vent. Ran Diagnostics cycle. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Rochester, NY 14612
Dave L
Job Details: 08/09/2022
The washer is making a clicking noise during agitation. Unable to remove rotor. Suspecting issue with the transmission ordering gear case and motor. ; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 10 W11027980 (Screw)s and 1 W10752189 (Rotor bolt)
We serviced a
MAYTAG WASHER
Model MHWZ600TW01
Near Rochester, NY 14625
Andres
Job Details: 08/09/2022
Customer stated unit was making squeaking noise. Diagnosed unit and found belt to be very worn out. Unit needs a new belt. ; ordrng 1 WPW10388418 (Belt drive)