Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1608 customer reviews

Dave F.

Dave F.

DISHWASHER WHIRLPOOL KDTE234GPS Dishwasher door not closing correctly . Gets caught up on the sides and is not sealing right . Adjusted legs on unit . Unit is now closing as expected . Ran auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Carriage St, Honeoye Falls, NY 14472
Dave F.

Dave F.

WASHER WHIRLPOOL WTW5000DW2 Drain pump staying on . All the lights are off . Got the drain pump to turn off by holding cancel . Checked for error codes . No codes . Made sure that the pressure hose was clear of debris. Reseated connections on control. Calibrated unit . Tested in auto diagnostics. Unit tested good .

Near Amann Rd, Honeoye Falls, NY 14472
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Removed ice from fan that was causing very noisy condition. ; saved tckt

Near Landsdowne Ln, Rochester, NY 14618
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Drain pump issue error code F8E2 . Found piece of glass inside drain pump . .removed glass . Drain pump had failed . Replaced drain pump and ran unit in auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

Near Nursery Ave, Geneva, NY 14456
Steve M.

Steve M.

WASHER MAYTAG MVWB855DW0 "Found f7e9 locked rotor error. The tub moved freely. Tested in diagnostics and the motor or shifter was humming but no operation. Ordering control, motor and shifter. ; rqstng P&A on 1 W10754158 (motor stator) and 1 W10754448 (clutch) and 1 W11093097 (cntrl-elec)"

Near Old Landmark Dr, Rochester, NY 14618
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 F8E1 long fill error code . Found the water valve filters were plugged not allowing the water to go into the unit fast enough. Cleaned filters. Calibrated unit . Ran in auto diagnostics. Unit tested good . If problem persists order W11127357 water valve housing .; dspstn on spec-tagged invntry: 1 W11158831 CAPACITOR

Near Wayne Center Rd, Lyons, NY 14489
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTM354ESS1 "Replaced right top rack adjuster for rack falling. The rack tests good. The bottom wheels on lower rack are all falling off. Ordering wheels. ; rqstng P&A on 4 WPW10195417 (wheel)s, dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"

Near Rodney Ln, Rochester, NY 14625
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE GLHS65EHB0 Found water valve is leaking. Ordering water valve. ; ordrng 1 242252702 (valve)

Near Joylene Dr, Webster, NY 14580
David L.

David L.

WASHER MAYTAG MVWB880BW0 Unit was noisy during spin due to a word tube bearing. Replaced bearing and tested. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

Near Maris Run, Webster, NY 14580
David L.

David L.

DISHWASHER AMANA ADB1400AGS1 Rinse aid is not dispensing. Replaced dispenser and tested in diagnostics. Customer to monitor

Near Furlong St, Rochester, NY 14621
David L.

David L.

DISHWASHER KITCHENAID KDTE254EBL Replaced broken upper rack adjusters

Near Lamplighter Ln, Rochester, NY 14616
David L.

David L.

DISHWASHER KITCHENAID KDTE104ESS1 "Rinse aid is leaking through the dispenser. Ordering dispenser; ordrng 1 W10861000 (detergent dispenser), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN and 1 WPW10605057 PUMP"

Near Sherborne Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR JENN AIR JFX2597AEM2 Replaced drain tube that was causing ice build up in the FC. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN

Near Hatton Pl, Hilton, NY 14468
Evan E.

Evan E.

RANGE WHIRLPOOL WFG505M0BS3 Customer stating that right rear burner will not spark. Upon inspection discovered that switch harness is failing. Tested burner with different switch from other harness and unit began to spark. Ordering switch harness ; ordrng 1 W10836473 (SWITCH HARNESS)

Near Horseshoe Ln S, Henrietta, NY 14467
Evan E.

Evan E.

WASHER WHIRLPOOL MVWB766FW1 Customer stated that unit is leaving while spots on clothing at end of cycle. Checked for Error codes. No codes were present. Ran test cycle. Unit completed cycle as it should. Spoke with customer about proper cycle selection and settings for certain loads. Unit itself tested good.

Near Long Branch Dr, Henrietta, NY 14467
Evan E.

Evan E.

WASHER WHIRLPOOL MVWX655DW0 Replacing wash plate due to teeth stripping on old wash plate causing unit not to agitate properly. Replaced wash plate. Ran calibration cycle. Ran diagnostic cycle. Unit tested good

Near Ravens Rd, Henrietta, NY 14467
David L.

David L.

DISHWASHER WHIRLPOOL WDT710PAHW1 Manifold for top rack is broken. Light pipe for indicator is missing ordering manifold light pipe and control; ordrng 1 W10340681 (tube) and 1 W11036316 (light-ind) and 1 W11306302 (cntrl-elec)

Near Cheltenham Rd W, Rochester, NY 14612
Dave F.

Dave F.

DRYER KENMORE 110.678516 "Tension pulley squeaking . Replaced rollers ,belt and pulley with kit 4392067 . Tested unit . Tested good . ; used 1 4392067 (REPAIR KIT) from stock"

Near Dewey Rd, Shortsville, NY 14548
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4950XW0 "Replaced actuator, ran test verification cycle. Unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

Near W Elm St, East Rochester, NY 14445
Evan E.

Evan E.

WASHER WHIRLPOOL WTW7600XW1 Customer stated unit was displaying SD code for suds detection. Upon inspection discovered that bearing is failing. This is causing issue. Ordering bearing; ordrng 1 W10435302 (BEARING KIT )

Near Dessie Heights, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHN2866PF4A Attached gear bar and tightened freezer door handle.

Near Shagbark Way, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Evaporator fan is not turning on . Tested fan in diagnostics. Fan not turning on . Customer had experienced power surge . Ordering evap fan W11024089 and control WPW10503278 ; ordrng 1 W11024089 (motor-evap) and 1 WPW10503278 (refer elect cont brd)

Near S Main St, Manchester, NY 14504
David L.

David L.

WASHER WHIRLPOOL WFW85HEFW0 Unit is not sensing water level. Hose looks okay. Ordering harness control and pressure sensor; rqstng P&A on 1 W10448876 (water level switch) and 1 W10685626 (harns-wire) and 1 W11033860 (cntrl-elec)

Near Moul Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Replaced gaskets and ice maker that was not cycling customer to monitor

Near Ronald Dr, Rochester, NY 14616
Evan E.

Evan E.

MICROWAVE KITCHENAID KOCE500ESS06 "Customer stated that unit is producing flapping noise when microwave is running. Ran unit upon arrival. Could hear noise customer was referring too. Noise is coming from cooling fan. Ordering cooling fan; ordrng 1 W10838964 (COOLING FAN), dspstn on spec-tagged invntry: 1 WPW105101010 MOTOR-TURNTABLE"

Near Beverly Dr, Rochester, NY 14625
David L.

David L.

REFRIGERATOR KITCHENAID KSC23C8EYY02 Replaced evaporator cover and fan and thermistor provided by the customer removed ice from coil

Near Mariner Cir, Webster, NY 14580
David L.

David L.

REFRIGERATOR AMANA ART318FFDW03 Replaced the evaporator and drier due to unit not cooling. Unit began working after Install

Near Lake Ave, Rochester, NY 14613
David L.

David L.

REFRIGERATOR WHIRLPOOL ET1FTTXKQ02 Unit is not making ice due to the ice maker not energizing the water valve. Defrost drain is plugged. Ordering probe kit; ordrng 1 4317943 (icemaker only)

Near St Paul Blvd, Rochester, NY 14617
David L.

David L.

MICROWAVE WHIRLPOOL WMH53521HV0 Found that the socket has a connector removed preventing the light from working. Reconnected. Unit tested good

Near Bidwell Terrace, Rochester, NY 14613
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED5600XW0 "Customer concerned about unit not spinning; the unit would only hum when hitting the start button. Turned the drum manually, pushed the door switch then hit start. Unit started and drum was spinning as it should. Unit testing good."

Near Sherwood Dr, Brockport, NY 14420
Shaiman C.

Shaiman C.

DRYER AMANA NED4655EW1 "Custer states unit ran for about 12 hours straight with no heat, then would not start at all. 240V present. All fuses and heating element tested good. Attempted to check for voltage dropping out. Plugged unit in to test and machine powered on with heat. Replacing timer due to the one time event of unit running all night. ; ordrng 1 W10857612 (TIMER)"

Near Rolling Meadows Way, Penfield, NY 14526
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX700XW2 "Customer concerned about unit not being able to start a wash cycle; unit senses but does not wash. F7E1 error code stored. Could not complete an auto test and will not spin in manual diagnostics. Basket also won’t spin freely. Gear case is frozen and leaking oil; belt is also damaged. Gear case and belt should be replaced. Customer declined further repair. ; ordrng 1 W11035747 (GEAR CASE) and 1 WPW10006384 (BELT), dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID"

Near Daytona Ave, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL LEQ9030PQ0 Customer concerned about unit not turning off when the door is opened. Issue was caused by a faulty door switch. Replaced switch. Unit testing good.

Near Maple Center Rd, Hilton, NY 14468
Evan E.

Evan E.

DISHWASHER MAYTAG MDB7100AWS Customer stated that wires had burned up at junction box and electrician repairs wires but unit was not powering up. Upon inspection discovered that control was not responding to commands. Disassembled door and checked control for voltage. Control was receiving 120 but not responding to commands. Quoted customer to replace control. Customer does not want to proceed due to age of unit. Collecting service call fee

Near Wheatstone Cir, Fairport, NY 14450
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 "Customer concerned about unit getting stuck in the sensing cycle. No error codes and unit completes auto diagnostics with no issues. Attempted to start unit on a normal cycle. Unit began to sense, then showed no signs of operation while still in sensing. Replacing control board. ; ordrng 1 W11162438 (CONTROL)"

Near Highview Dr, Hamlin, NY 14464
Evan E.

Evan E.

RANGE WHIRLPOOL WFG505M0BS2 Customer stating that oven is not heating but burners are working. Upon inspection discovered that ignitor was broken at glow bar. Replaced ignitor. Ran bake test cycle. Unit tested good

Near Weaver St, Rochester, NY 14621
Evan E.

Evan E.

DRYER MAYTAG MED6000XW0 Customer stated unit has piece hanging on rear wall of drum. Discovered that screw for steam valve cover had come loose and made contact with heating vent. Cover will need to be replaced. Ordering steam valve cover. ; ordrng 1 WPW10208422 (REAR DEFLECTOR )

Near Fairway 18, Macedon, NY 14502
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH53521HV0 "Microwave not turning on . Found that the fuse had blown due to the door switch failure . Installed new interlock kit W11244490 and new fuse WPM0805101 . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK , used 1 WPM0805101 (FUSE-20A) from stock"

Near Whitecliff Dr, Canandaigua, NY 14424
Evan E.

Evan E.

RANGE JENN AIR JGRP436WP02 "Customer stating that entire unit is shutting off while oven is running bake cycle. Ran test bake to 350 upon arrival. Let unit run bake cycle for 35 mins then keypad screen went blank and unit began to reboot in the middle of bake cycle. Suspecting issue with keypad and control. Ordering keypad and control ; ordrng 1 WPW10145531 (CONTROL ) and 1 WPW10464535 (KEYPAD), dspstn on spec-tagged invntry: 1 W11113650 IGNTR-OVEN"

Near Watersong Trail, Webster, NY 14580
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH31017AS4 Plastic film on door is coming off . Called techline SR 7725586925Techline said that the plastic is to keep grease or things spilling on the glass inside the door . Cavity has a scuff mark may need some touch paint but is not causing an issue with unit .

Near Grove St, Rochester, NY 14605
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced evap cover for tabs being broken . Installed new screws . Customer will monitor unit .

Near Penfield Rd, Penfield, NY 14526
Steve M.

Steve M.

OVEN WHIRLPOOL WOS51ES4ES01 Found grease on glass the was hard to get off. Took apart door and cleaned the glass on inside. Had to use flat razor blade to get grease off. It looked almost like the glass was cloudy. Flat razor blade removed it.

Near County Line Rd, Ontario, NY 14519
Dave F.

Dave F.

DRYER ROPER RGD4516FW0 "Unit is staying on and not turning off after cycle is finished needs new timer . Found that the rollers and the tension pulley were worn out . Installed new rollers and pulley . Ordering new timer W10857611; rqstng P&A on 1 W10857611 (timer), used 1 349241T (ROLLER-SUPPORT 2PK), and 1 WP691366 (PULLEY-IDLER) from stock"

Near Allen Padgham Rd, Farmington, NY 14425
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KDTE234GPS0 Replaced dispenser door for door not opening. The dispenser tests good.

Near Shorewood Trail, Ontario, NY 14519
Steve M.

Steve M.

OVEN KITCHENAID KSEG700ESS3 Replaced main control for f1e1 error. Ordering console for bake and osme number options not responding. ; ordrng 1 W10915661 (panl-cntrl)

Near Gallant Fox Ln, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR JENN AIR JFI2089AEP12 Replaced both slides for freezer door not closing properly. The door is sealing.

Near Kenyon Rd, Ontario, NY 14519
Steve M.

Steve M.

WASHER MAYTAG MHW3505FW1 Sr#7725587928 the customer is concerned with soap coming put at the bellow tight after the soap is poured in the dispenser. This is normal operation. Called the manufacturer tech line I confirm.

Near Lake Ave, Williamson, NY 14589
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 Replaced dispenser motor. The motor tested good.

Near Chigwell Ln S, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER GE CDT765SSF0 Customer stated that keypad display was not responsive. Upon inspection discovered that moisture had gotten into Baird causing issue. Replaced control keypad. Tested key pad. Unit tested good

Near Warrington Dr, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFIS29BBMS03 Replaced drain pan on fresh food evapotaot for broken pan. The pan tests good.

Near Twin Leaf Terrace, Webster, NY 14580
Steve M.

Steve M.

COOKTOP KITCHENAID KECD807XSS01 Gif was tripped. Reset outlet and the outlet tested good.

Near Woodcliff Terrace, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBB00 Replaced jazz board due to inconsistent temps/ slight frosting on evaporator. Ran defrost to clear residual frost on evaporator. FF door is binding on the liner and will not close properly. Bent shim back in place and shimmed door; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

Near Sands Rd, Rochester, NY 14624
Dave F.

Dave F.

WASHER MAYTAG MVWB765FW3 Clothes have lint on them when they come out of washer . Explained that if not throwing in the dryer there may be some more lint on clothes after they air dry . Made sure that they are using the correct type of soap . They are . Ran auto diagnostics tested good calibrated unit . Tested good . Called techline SR 7725591170 . Documented findings .

Near Chatham Ln, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Unit is freezing in the fresh food compartment. Replaced thermistor and blocked air bleed. Ice room is sealing well.

Near Cabot Rd, Rochester, NY 14626
Steve M.

Steve M.

WASHER WHIRLPOOL MVWB835DW1 Replace ui and added dielectric grease to connections. Calibrated and tested the washer. The washer tests good.

Near S Livonia Rd, Conesus, NY 14435
Steve M.

Steve M.

DISHWASHER KITCHENAID KDFE104HBL0 Replaced both adjusters for falling top rack. The dishwasher tests good.

Near Warner Rd, Geneseo, NY 14454
Shaiman C.

Shaiman C.

DRYER AMANA NED4655EW1 "Customer states unit is not drying. Unit failed vent test. Performed a visual inspection of the vent outside, and the vent is indeed congested. Suggesting customer to have the vent cleaned for better performance. Unit testing good."

Near Gates Manor Dr, Rochester, NY 14606
Dave F.

Dave F.

MICROWAVE AMANA AMV2307PFS Microwave door has dent in it . Door that was sent is the wrong color . Ordering the correct door W10890776; ordrng 1 W10890776 (door/mw)

Near Golfside Cir, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR KITCHENAID NA1235 Checked unit for leaks couldn’t not locate with goggles and UV light. Replacing drier and calling Techline on return visit; ordrng 1 WPW10143759 (dryer)

Near Mariner Cir, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Greased left hand door that was noisy. Left closure.

Near Windsor Rd, Rochester, NY 14612
David L.

David L.

DISHWASHER WHIRLPOOL WDF520PADB7 Unit was not starting due to a loose wire nut at the power terminal box. Reconnected and tested in diagnostics

Near Avis St, Rochester, NY 14615
Dave F.

Dave F.

WASHER MAYTAG MTW5770TQ0 Replaced lid switch due not running . Tested unit after repair. Unit tested good

Near Amann Rd, Honeoye Falls, NY 14472
Dave F.

Dave F.

DRYER MAYTAG MDG9316AWW Replaced gas coils due to not heating consistently. Tested unit . Unit tested good .

Near Wenham Ln, Pittsford, NY 14534
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF560SAFM0 Customer states detergent does not dispense. A gasket was also missing. Replaced the dispenser. Customer monitor.

Near Monroe Ave, Brockport, NY 14420
Evan E.

Evan E.

OVEN GE PSB1001NSS01 Customer stated unit would not power up. Upon inspection discovered that main fuse had blown causing control not to accept commands. Replaced fuse. Tested unit. Unit tested good ; used 1 WPM0805101 (FUSE-20A) from stock

Near Imperial Dr, Rochester, NY 14618
Evan E.

Evan E.

WASHER MAYTAG MVWB765FW1 Customer stating that items are getting stuck under agitator. Upon arrival customer had shirt stuck under agitator. Removed agitator to remove shirt. Reinstalled agitator. Checked for error codes. No codes were present. Suggesting customer use garment bag to prevent issue from happening again. Unit tested good otherwise

Near High Stone Cir, Pittsford, NY 14534
Evan E.

Evan E.

DRYER SAMSUNG NA123 Customer stating that there is large amount of lint behind machine since vent was cleaned. Upon inspection discovered that clamp at exit of machine was loose causing lint to leak out of vent. Removed clamp and reseated vent on exit of machine. Reinstalled and tightened clamp. Tested vent while behind machine. Could not feel any air leaking out from vent. Unit tested good ATEC WARRANTY

Near Old Settlers Dr, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW8620HW1 Replaced ACU and ran test verification cycle. Unit testing good.

Near Lexton Way, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF330PAHS0 Customer stating that unit is leaving white film on dishes. Upon inspection could see issue customer was referring too. Discovered that cap for rinse aid is missing. Found cap in bottom of tub. Filled rinse aid for customer. Reattached cap. Tech would like customer to run unit now that rinse aid is filled and report back if issue persists.

Near Ranney Dr, Fairport, NY 14450
Steve M.

Steve M.

WASHER MAYTAG MHW5630HW0 Found new tub that was put in was 1 1/2 inches bigger than original

Near Dunning Ave, Webster, NY 14580
Steve M.

Steve M.

MW-HOOD COMBO WHIRLPOOL JMV8208CS3 Replaced door switches for intermittent operation. The microwave tests good. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK

Near West Ave, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced ice maker for no ice production. The ice maker tested good.

Near Ridgeview Dr, East Rochester, NY 14445
David L.

David L.

DISHWASHER WHIRLPOOL WDF540PADM3 Unit was stuck in control lock and the customer could not get it to start. Took unit off of control lock and tested. Unit tested good

Near Thorndyke Rd, Rochester, NY 14617
David L.

David L.

REFRIGERATOR GE PS123NGNABB Unit is not filling the ice maker with water. Cycled the ice maker. 120VAC to water valve. Replaced valve and cycled again to test for leaks. Unit tested good and filled the ice maker.

Near Rolling Meadows Way, Penfield, NY 14526
David L.

David L.

REFRIGERATOR KITCHENAID KBFS25EVMS00 Replaced both fresh food gaskets that were torn. Refrigerator has been cooling properly since replacing the start device.

Near Clear Pond Ln, Webster, NY 14580
David L.

David L.

DRYER WHIRLPOOL MGDB766FW0 Unit vibrating due to a large dent in the right hand case due to delivery . Called Techline to document damage SR7725575877 Techline rendering customer back to the dealer for replacement. Did not recommend repairing

Near Kenyon Rd, Ontario, NY 14519
David L.

David L.

DISHWASHER MAYTAG MDB8959SFZ4 Replaced upper racks that were holding the door open under s22916

Near Lake Meadow Dr, Ontario, NY 14519
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF757SDEE01 Fresh food evaporator was frozen again. Removed ice and set unit to an 8 hour fixed defrost. Customer to monitor

Near Latta Rd, Rochester, NY 14612
David L.

David L.

MICROWAVE KITCHENAID KMHS120ESS4 Replaced door that had split.

Near Spencer Rd, Hilton, NY 14468
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB7749SBB3 "Customer states unit caught on fire during a cycle, smoke & flames began emitting from the right side of the door. Upon arrival unit smelled like smoke. Removed door and indeed there was evidence of a thermal event; plastic on the board was melted and soot was present. Seems to have originated from the P3 & P4 connections. All connections on the sump assembly & heating element looked fine. Contacted Whirlpool tech line and was suggested to replace all damaged components if parts are still available. Contacted Whirlpool Safety department after speaking with tech line. Safety Department stated they will speak with the consumer and contact them with a resolution; no further repair is to be done. Tech Line SR: 7725576749 Safety Team SR: 7725525883"

Near Mae Meadow, Rochester, NY 14624
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED75HEFW0 Replaced control and user interface. Unit still won’t start. Called the manufacturer who walked me through more tests. Tech line agent suggests to replace the main harness. SR: 7725572969; ordrng 1 W10637538 (HARNESS)

Near Atkinson St, Rochester, NY 14608
Steve M.

Steve M.

WASHER WHIRLPOOL MVWB765FW1 Found sheet stuck under agitator. Removed agitator and reassembled with lock tight. The washer tests good.

Near Parkside Pl, Lima, NY 14485
Evan E.

Evan E.

WASHER MAYTAG MHW5630HW0 Technician is having issue with new tub fitting inside case. Discovered that new tub is larger than old tub causing issue. New tub is 23 inches wide old tub is 21.25 inches wide. Reordering tub. ; ordrng 1 W11287253 (TUB (OUTER) )

Near Dunning Ave, Webster, NY 14580
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7500GW0 Replaced user interface for unresponsive interface. The washer tested good.

Near E Main St, Avon, NY 14414
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MVWC565FW Customer concerned about unit not completing cycles and clothes coming out wet. F7E5 error code stored. Replaced actuator. Unit testing good.; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR

Near Nory Ln, Rochester, NY 14606
Dave F.

Dave F.

RANGE KITCHENAID KSGB900ESS0 Replaced dsi board for not recognizing that a flame was present after it light . Tested unit . Tested good . Part is covered

Near Mildahn Rd, Macedon, NY 14502
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Crisper drawer shelf holder is backwards on the right hand side . Took the screw out and tried to turn the holder with no luck . Called techline SR 7725576157 . Found that the shelf when it was delivered was not installed in the correct location and the shelf was falling out . Sent pictures techline after making required adjustments directed by techline the shelf is now sitting as expected .

Near Ashwood Ln, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 The unit is freezing in FF section. Found a ball of ice on evaporator at the capillary tube. The unit is showing signs of low charge. Ordering evaporator and control. Installed thermistor due to previous company repair that was not correct. ; rqstng P&A on 1 W10836706 (evaporator) and 1 W11039821 (contrl-box) and 1 WPW10143759 (dryer)

Near Loud Rd, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER KITCHENAID KDPE234GPS0 Dishwasher washer not working correctly . Took off the kick plate and roaches fell out . Dishwasher is not covered under warranty. .

Near Kennedy St, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDBH949PAB4 Replaced control. Unit testing good.; dspstn on spec-tagged invntry: 1 W10595568 CNTRL-ELEC

Near Legion Cir, Rochester, NY 14616
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KFIL27CXMS0 Replaced water valve inside the cabinet. Replaced fill tube waterline that goes to ice maker . Tested unit tested good . If problem persists order WPW10270395

Near Co Rd 10, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF540CWHB01 Replaced control and damper due to cooling loss in the fresh food section. Customer to monitor.

Near Mayon Dr, Rochester, NY 14616
Dave F.

Dave F.

RANGE WHIRLPOOL WFE320M0ES1 "Techline SR 7725573353 power cord at the receptacle was burnt there was a thermal event at the cord and receptacle . Customer needs new receptacle and power cord . Found the right front element switch was worn and had black on it . Ordering new switch WP3149400 . Safety SR 7725526361 ; ordrng 1 WP3149400 (switch-inf), dspstn on spec-tagged invntry: 1 TJ5614 CORD-RANGE 4' 3w"

Near Oakwood Ln, Fairport, NY 14450
Dave F.

Dave F.

WASHER MAYTAG MVWB835DW3 Unit is loud checked for error codes no codes . Unit needs new gearcase and spanner nut . Ordering gearcase W10811956 and spanner nut W10909670; rqstng P&A on 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner)

Near Stablegate Dr, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF540CWHB01 Customer had the unit thaw. Unit is operating normally at this time. Suspecting a damper issue based on the customers description ordering damper and controller; ordrng 1 WPW10594329 (control) and 1 WPW10677146 (cntrl-elec)

Near Mayon Dr, Rochester, NY 14616
David L.

David L.

DISHWASHER MAYTAG MDB4949SHZ0 Unit will not start from idle. Was able to run unit in diagnostics. No errors. Unit operated normally afterwards. Replaced console as a precaution

Near Kirk Rd S, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL KBSD606ESS01 Slow ice production likely caused by poor connectivity problem unit has a full frost pattern. Freezer at 4-5 at time of service FF at 37 lowered freezer temp to -5 ordering control kit. ; ordrng 1 W10849799 (cntrl-elec)

Near Lake Rd, Williamson, NY 14589
David L.

David L.

DISHWASHER WHIRLPOOL KDTE104ESS1 Unit was not washing due to an open pump motor. Replaced sump. Unit tested good; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

Near Tuliptree Ln, Rochester, NY 14617
David L.

David L.

DISHWASHER WHIRLPOOL KDFE104HWH0 Checked unit for not washing/ not dissolving soap. Unit testing good in diagnostics cleaned float and verified connections. Customer to monitor. If problem persists pre order sump

Near Pebblebrook Ln, Williamson, NY 14589
David L.

David L.

WASHER MAYTAG MVWC416FW Unit was not completing the spin cycle. Over suds code in diagnostics. Ran auto test. Found excess flashing in drain dome. Removed and retested. Unit testing good

Near Overlook Dr, Sodus Point, NY 14555
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced all doors due to dents.

Near Lantana Ln, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW0 Replaced outer door and drawer. Repair successful.

Near Marketplace Dr, Rochester, NY 14623
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW0 "Replaced gear case, belt, and shield. Unit made a noise during agitation when tested. Replaced cam. Unit testing good. ; used 1 W10721967 (CAM) from stock"

Near Jorpark Cir, Ogden, NY 14559
Evan E.

Evan E.

OVEN AMANA AGR6603SFS2 Customer stated that flame height was too high on front burners. Adjusted flame height on front burners to customers satisfaction. Unit tested good otherwise

Near Baird Rd, Penfield, NY 14526
Evan E.

Evan E.

COOKTOP WHIRLPOOL WCE97US0HB00 Customer stating that unit is turning right rear burner on its own. Called safety team to report issue. Safety team to contact customer. Sr: 7725511593

Near Dartford Rd, Rochester, NY 14618
Evan E.

Evan E.

WASHER KENMORE 417.404127 Customer stated that unit was not spinning out correctly. Upon inspection unit would spin but not at full RPM. Unit needs motor control. Part is discontinued and can not locate at any distributor.

Near Traditions Pl, Henrietta, NY 14467
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Water leaking from around the paddle of the ice maker temperatures are good . Called techline SR 7725562646 techline suggested replacing ASSEMBLY, SEPARATOR ordering separator W11324790 . Found condensation in the freezer and fresh food section . Sealed the cabinet. Evaporator fan is working. Temperatures are set . Customer will try with ice maker off and see if it still drips . Thinking it is condensation where the ice door flap is and the ambient temperature. Condenser was vibrating. Inserted piece of cardboard to push the condenser away from body of unit . ; ordrng 1 W11324790 (ASSEMBLY, SEPARATOR)"

Near Co Rd 14, Ionia, NY 14475
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 "F8E5 reversed water hose error code .switched hoses Washer making very loud noise . Found that the cam was chewed up . Replaced actuator W10913953 and cam W1072967 . Calibrated unit and ran auto diagnostics. Unit tested good ; used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"

Near Pennsylvania Ave, Avon, NY 14414
Dave F.

Dave F.

OVEN WHIRLPOOL WEG730H0DS0 Range has cooling fan error code. Replaced cooling fan due to no operation. Tested unit in auto diagnostics. Unit tested good . Tested good by running bake . Unit tested good .; dspstn on spec-tagged invntry: 1 W11107275 BLOWER

Near Booth St, Shortsville, NY 14548
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Checked temperatures 0 in freezer. 38 in fresh food . Ice maker fill tube frozen . Tested water flow was poor . Advised need to shut valve and run a need tube . Defrosted fill tube . Tested fill for icemaker in diagnostics. Tested good . Customer will replace.

Near Broad St, Clifton Springs, NY 14432
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Freezer led was bad . Replaced module with W11205083 . Unit tested good .

Near Shilling Rd, Palmyra, NY 14522
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4950HW1 Led on control not on . Power cycled unit would not turn on. Replaced control W11256105 . Calibrated unit and ran auto diagnostics. Unit tested good . If problem persists order W10913953 actuator and another control

Near Woodland Park Cir, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW Rescheduled for another day. Left parts. ; schdld next appmnt for 8/13 TUE !

Near Dewey Ave, Greece, NY 14616
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF302ESS01 Replaced ice maker for maker not calling for water. The ice maker tested good; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near W Lake Rd, Geneseo, NY 14454
Evan E.

Evan E.

DISHWASHER WHIRLPOOL KDFE104HWH0 "Customer stated unit is leaking from edges of door. Upon inspection discovered that inner door gasket was out of channel causing leak. Gasket that is on unit does not stay seated on channel as it should. Replaced gasket and ran diagnostic cycle. Unit completed cycle as it should. Could not replicate issue once installing new gasket. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK , used 1 W10300924V (GASKET) from stock"

Near W Bloomfield Rd, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER KENMORE 110.2130201 "Customer states unit won’t spin. F7E1 code stored. Unit passed test verification cycle however makes a loud grinding noise during spin, which is most likely causing the basket speed sensor fault. The Gearcase should be replaced."

Near Essla Dr, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW1 Customer states unit would not complete cycles. Unit would not spin. F7E5 error code stored. Replaced actuator. Unit testing good.

Near Fairview Ave, Rochester, NY 14619
Evan E.

Evan E.

COOKTOP KITCHENAID KECD807XSS01 Replacing cooktop that customer has ordered due to old top cracking. Replaced cooktop. Tested all burners. Unit tested good

Near Woodcliff Terrace, Fairport, NY 14450
Steve M.

Steve M.

OVEN JENN AIR JJW3830WB01 Replaced both cooling fans for f8e0 cooling fan errors. The fans tested good.

Near Colony Ln, Rochester, NY 14623
Evan E.

Evan E.

DISHWASHER KITCHENAID KDPE234GPS0 Customer stating that unit is not drying dishes. Upon inspection discovered that heater has been shut off due to cool water entering machine at beginning of cycle. Also discovered that customer is failing to use rinse aid. Advised customer to run hot water at sink for brief moment before unit begins to fill. Also highly recommending use of rinse aid this will resolve issue of wet items at end of cycle. Ran diagnostic cycle. Unit tested good

Near Valewood Run, Penfield, NY 14526
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDHW0 Door switch had failed and would not pop back out . Replaced switch . Tested unit tested good . Light comes on.

Near St James Pkwy, Canandaigua, NY 14424
Steve M.

Steve M.

RANGE WHIRLPOOL WFE515S0ES0 Replaced other three switches for cooktop on indicator light not coming on hern operating cooktop burners. The lights are working and cooktop burners are heating.

Near Surrey Hill Way, Rochester, NY 14623
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIHB Tested temps in both sections and they tested good. Found ice restricting damper. Removed ice and refrigerator tested good.

Near Shire Oaks Dr, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR KENMORE 795.760239 Replaced door switch for light in FF section not turning on. The light tested good.

Near Rundel Park, Rochester, NY 14607
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS321SDHB Customer stating that the condenser fan motor was only running intermittently. Fan running at time of service. Compressor and condenser were warmer than normal as well as the million. Made sure condenser was clean and replaced the condenser fan. Reinstalled back cover. Customer to monitor.

Near Talon Run, Rochester, NY 14612
David L.

David L.

OVEN MAYTAG MEW9527FZ Quoted customer for latch motor that is not operating. Customer wants to think about the repair

Near North Dr, Rochester, NY 14612
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FPUS2698LF1 Replaced ice and water dispenser for dispenser sticking on. The dispenser tested good.

Near N Ridgelawn Dr, Rochester, NY 14617
Steve M.

Steve M.

REFRIGERATOR KENMORE 2533187200 Customer complaining of water dripping in FF section from freezer. The drain was restricted in the tray. Also the drip pan in evaporator was not in correct position. Moved tray. Drain tested good.

Near Long Pond Rd, Rochester, NY 14626
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE 253.3184211 Found ice obstructing airflow from freezer. Removed ice and refrigerator is cooling.

Near Samuel Way, Rochester, NY 14606
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced pantry control for unit not powering on. The compressor started and all fans are working. The dispenser is also working. The refrigerator tests good.

Near Andilyn Ct, Spencerport, NY 14559
Evan E.

Evan E.

MICROWAVE MAYTAG MMV1174FZ3 Replacing control due to relay sticking on control board causing unit to produce chattering noise while starting cycle. Replaced board ran multiple test cycles. Unit tested good

Near Brookeville Dr, Webster, NY 14580
Dave F.

Dave F.

MICROWAVE FRIGIDAIRE FGMV175QFA Found the top grill on the microwave was not on right so it wasn't allowing the door to close all the way . Reseated grill . . Unit tested good .

Near Harpington Dr, Rochester, NY 14624
David L.

David L.

REFRIGERATOR KITCHENAID KSC23C8EYY02 Unit is frosting in the fresh food section. Pre ordering fan and thermistor. Sent quote to customer no funds collected ; ordrng 1 W10316760 (thermistor 51.63) and 1 WPW10453428 (fan-scroll)

Near Mariner Cir, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFT2776FEZ00 "Frost build up on fresh food evap . . Tested thermistors. In diagnostics all tested good . Sealed the cabinet. Changed defrost mode from adaptive to basic. Defrosted unit . . Found the tabs on the evap cover were broken and screws missing on cover . Previous service company cut the defrost thermistor and wired a new one . Needs new fan and defrost thermistor. . Needs support for fan . Needs new evaporator housing but to change that there would have to be a sealed system job and a new evaporator installed . Called techline SR 7725557937. Documented findings . ; rqstng P&A on 6 67006425 (screw)s and 1 W11116006 (evaporator) and 1 WPW10389152 (support) and 1 WPW10469927 (housing) and 1 WPW10501260 (cover-evap), dspstn on spec-tagged invntry: 1 W11033168 HARNESS"

Near Schlegel Rd, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF507ESS01 Fresh food evap frozen up . Sealed the cabinet. Changed the defrost most to basic from adaptive. This is a recurring issue with this unit . Previous company came out and replaced the fan and harness with the defrost thermistor. They did not put the defrost thermistor in the correct location. Moved the thermistor to the correct location due to the service pointer. Foil taped and zip tied it in the right spot . Found that the evap cover tabs are broken and has no screws ordering screws 67006425 and evap cover WPW10501260 . Ran test four to make sure 3 way valve is working . Tested good . Gaskets on door are good . Called techline SR 7725553157 Documented everything that was done . ; rqstng P&A on 6 67006425 (screw)s and 1 WPW10501260 (cover-evap)

Near Penfield Rd, Penfield, NY 14526
Dave F.

Dave F.

OVEN WHIRLPOOL WFC150M0EW3 "Tested temperature sensor and is reading room temperature with the oven off . Turned oven on to 350 preheated oven took temperatures. 294 , 393 , 300 , 399, 301, 400, . Oven average is 347 . Oven was calibrated up 10 degrees . This test was done at 0 degrees calibration. Leaving the at 0 degrees .Unit tested good ."

Near Kimberly Anne Dr, Rochester, NY 14606
Steve M.

Steve M.

DISHWASHER KITCHENAID KDFE104HBL0 Found adjusters are broken and top rack is falling. Ordering adjusters. ; ordrng 1 WPW10195840 (positioner) and 2 WPW10546503 (adjuster)s

Near Warner Rd, Geneseo, NY 14454
David L.

David L.

DISHWASHER KITCHENAID KDTM354DSS4 Replaced upper rack rails that were showing signs of separation

Near Pennicott Cir, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Sr#7725514116 called tech line. Replaced control and found compressor would not start. Still will not go into diagnostics. Went to distributor and got another control. Compressor did not start again. No diagnostics. Called tech line again. The u it is going to be replaced by manufacturer. ; pckd up 1 W11035836 (cntrl-elec)

Near Union St, Rochester, NY 14607
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29BBWH00 Replaced tube heater and valve due to freezing of ice maker fill tube. Customer tomorrow. Installed facia heater kit

Near Marquart Dr, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4950XW0 "Unit will not agitate nor spin. F7E5 stored. Actuator should be replaced. ; ordrng 1 WPW10006355 (ACTUATOR), dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID"

Near W Elm St, East Rochester, NY 14445
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF507ESS01 Fresh food evap frozen . Checked thermistors in diagnostics passed. Cabinet is already sealed . Defrost mode was in basic not adaptive. Defrosted unit . Thermistor is in the correct position foiled and zip tied and the evap fan is working .unit temperatures were correct and there was screws on the top of the evap cover as there should be . Ran test four and passed . Called techline SR 7725555942 . Techline had no more suggestions and deemed the unit unrepairable.

Near Old Country Ln, Fairport, NY 14450
David L.

David L.

MICROWAVE GE PEB7226SF1SS "Unit was tripping the circuit breaker and linenfuse due to a failed monitor switch replaced switch and fuse; used 1 W10915404 (SWITCH - 3/16"), and 1 WPM0805101 (FUSE-20A) from stock"

Near Midship Cir, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER JENN AIR JDB9000CWP1 Customer stated unit was not cleaning dishes properly. Upon inspection discovered that spray arms were severely clogged. Cleaned upper spray arm and lower. If issue persists tech is recommending replacement of spray arms. Ran multiple test cycles to confirm function. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

Near Grosvenor Rd, Rochester, NY 14610
Steve M.

Steve M.

DRYER MAYTAG MGDX655DW2 Found door catch tight and door was difficult to close. Lessened up catch and the dryer door is closing properly.

Near Pineview Heights, Avon, NY 14414
Evan E.

Evan E.

MW-HOOD COMBO JENN AIR JMV8208DW00 Replacing user interface due to certain buttons on old UI failing to preform function when selecting them. Replaced UI. Tested all keys. Unit tested good

Near Chelmsford Rd, Rochester, NY 14618
Evan E.

Evan E.

WASHER MAYTAG MVWB766FW1 Customer stating unit is having same issue as before. When starting cycle unit will preform as it is beginning cycle and then shut off. Checked for error codes. No codes were present. Began multiple cycles to confirm unit was starting cycle as it should. Discovered that customer is trying to select cycle functions after the start button has been pressed. For instance after start button has been pressed and unit is sensing customer is selecting the deep clean function or extra rinse. Advised customer cycle selection should be made prior to hitting start. Could not replicate issue while tech is present with machine. Left customer contact info of issue persists. ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY

Near East Ave, Rochester, NY 14610
Evan E.

Evan E.

DISHWASHER MAYTAG MDB8969SDE3 Replacing wash motor due to unit leaking from seal at wash motor. Replaced wash motor. Ran diagnostic cycle. Unit tested good

Near Seton Ct, Penfield, NY 14526
Evan E.

Evan E.

WASHER MAYTAG MHW5630HW0 "Replacing tub assembly due to old holes in inner tub on old assembly being to sharp and ripping items inside machine. Replaced tub. After replacing tub and reinstalling all parts tech is having issue with door closing. Tub is not sitting correctly inside case. Tub seems to be pinched inside case with no room for play. Will need to return with senior technician for further diagnosis of issue. ; schdld next appmnt for 8/9 FRI 8 am, states that autho needed"

Near Dunning Ave, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER GE N0TF0UND "Hose going to washer is ripped, causing water to spray behind the unit. ; used 1 TJ725RBFFP (HOSE 5' (2)) from stock"

Near Gennis Dr, Rochester, NY 14625
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW6620HC0 "Replaced door lock, and leveled machine. Hoses were causing a large leak. Also replaced hoses. Unit testing good. ; used 1 TJ725RBFFP (HOSE 5' (2)) from stock"

Near Chili Ave, Rochester, NY 14624
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW5630HW0 Helped EE with washer repair

Near Dunning Ave, Webster, NY 14580
David L.

David L.

FREEZER WHIRLPOOL WZF34X18DW03 Unit is not cooling due to the coil thermistor not functioning properly. Replaced control and ordering thermistor; ordrng 1 WPW10384183 (thermistor)

Near Lake Rd, Ontario, NY 14519
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 Found defrost drain was plugged at the duck bill. Cut duck bill and removed debris. Removed ice from freezer floor.

Near Chalet Cir, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Freezer temps is 32 degrees. The coils were plugged. Removed lint. Found compressor running hot. Customer is going to monitor for 24 hours and if the temps stay warm the unit will need a compressor. The customer will replace.

Near Coe Rd, Livonia, NY 14487
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 Replaced led for shorted led that was causing no light in freezer and dim light in FF section. The lights tested good.

Near 2nd St, Geneseo, NY 14454
Evan E.

Evan E.

RANGE AMANA ACF3325AB Replacing ignitor due to unit not heating. Replaced ignitor. Ran test bake cycle to 350. Unit tested good

Near Crest Ave, Macedon, NY 14502
Dave F.

Dave F.

DISHWASHER WHIRLPOOL GU2500XTPT3 Replaced thermal fuse and wire harness to door switch. Tested unit in diagnostics. Unit tested good . If any more problem persists . Unit may need new control and the control is discontinued.

Near Sagamore Cir, Rochester, NY 14617
David L.

David L.

REFRIGERATOR KITCHENAID KRFF300ESS00 Replaced door cam that was preventing the door from closing. Unit tested good.

Near Ridge Rd, Williamson, NY 14589
David L.

David L.

REFRIGERATOR WHIRLPOOL KSSC48QTS02 Replaced ice bucket lever and spring. Installed new ice maker cover due to clumping . Replaced water filter. Cleaned condenser and installed kick plate

Near Salt Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Replaced for evaporator and cleaned drain tube.

Near Scarborough Park, Rochester, NY 14625
Steve M.

Steve M.

FREEZER WHIRLPOOL WZF34X20DW01 "Replaced compressor, evaporator and drier for no cool. The freezer tested good."

Near Sliker Hill Rd, Conesus, NY 14435
Dave F.

Dave F.

REFRIGERATOR KENMORE 106.5177951 Fresh food evap frosted up . Found ice block above evaporator found where the hose to the water bladder come in there was no insulation inside it . Put foam in side in hole and around . Replaced the thermistor as it had discoloration and was black no longer brass looking . Foil taped and zip tied thermistor. Changed Defrost mode to basic from adaptive. . Tested evap fan tested good . Unit tested good .

Near Whistlers Cove Ln, Rochester, NY 14612
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDX6STBW Push to start assembly fell out of alignment in the console. Readjusted PTS. Repair successful.

Near Whitney St, Rochester, NY 14611
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW1 "Upon removing pump, found a metal item in the pump. Removed item. Unit testing good. Suggested customer to check pockets before loading clothes."

Near Pacer Dr, Henrietta, NY 14467
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB865GC0 Customer states unit would not dispense water; also would spin slow during the spin cycle. Water would not dispense in manual diagnostics. Replaced valves. Unit testing good. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE

Near Chalet Cir, Rochester, NY 14618
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD6620HW0 Customer concerned about clothes coming out “a little more moist than they should” when using steam refresh. Noticed the customer had the wrinkle shield on “+steam” which would most likely use more steam. Suggested customer to try turning the wrinkle shield off when using steam refresh and/or use the quick dry cycle after using steam function. Unit twisting good.

Near Stonybrook Dr, Rochester, NY 14618
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW3505FW1 Replaced user interface. Repair successful.

Near Floren Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR FRIGIDAIRE FPUS2698LF1 Secured loose connection to UI

Near N Ridgelawn Dr, Rochester, NY 14617
David L.

David L.

OVEN JENN AIR JJW3830DS02 Replaced control panel with updated version due to ghost light. Verified version is 16.00

Near Armetale Luster, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Raised freezer door to correct alignment and siliconed liner to seal it.

Near Limpet Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Ice was not working due to a linked waterline. Readjusted line and tested. Unit tested good; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER

Near Olympia Dr, Rochester, NY 14615
David L.

David L.

REFRIGERATOR MAYTAG MSS25C4MGZ01 Replaced door trivet that was falling off and ice maker that was damaged. Called Techline to document mismatched touch up paint on cabinet scratch SR7725525042; ordrng 1 W10134625SHIPDIRECT (tuchup SHIP DIRECT)

Near Kinmont Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR KITCHENAID KSCS25FVMS00 Replaced the smart valve due to a leak from the solenoid. Leak checked unit after install.

Near Woodmill Dr, Rochester, NY 14626
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED75HEFW0 "As discovered during last visit, control is sending 120v to motor. Motor was testing at .8 ohms. Replaced motor. Unit still only clicks when pushing start. Replacing control and user interface. ; ordrng 1 W10875486 (CONTROL BOARD ) and 1 W10919207 (USER INTERFACE )"

Near Atkinson St, Rochester, NY 14608
Evan E.

Evan E.

WASHER MAYTAG MVWC465HW2 Customer stated that unit is making clicking noise during cycle. Checked for codes no codes present. Ran diagnostic cycle. During cycle customer pointed out noise they were hearing. Noise customer is referring to is unit engaging cam from agitate to spin. Advised them this noise is normal operation. Unit itself is testing good

Near Northland Ave, Rochester, NY 14609
Evan E.

Evan E.

DISHWASHER WHIRLPOOL GU2300XTVS1 Replacing user interface due to unit not accepting commands. Replaced UI. Ran test cycle. Unit tested good

Near Saxony Rd, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replacing adjusters due to wheels on original adjusters coming detached from rack causing rack to fall. Replaced adjusters. Also replacing track stop due to unit missing original stop. Replaced track stop. Unit tested good

Near Chesham Way, Fairport, NY 14450
Steve M.

Steve M.

RANGE JENN AIR JDS8850CDS02 Found connection to spark module was loose. Pushed connection in and burners all lit as expected. Put part cost from previous visit to labor. The range tests good.

Near Chaucer Ct, Victor, NY 14564
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW0 "Customer concerned about a burning smell. Could not recreate in the auto verification cycle. Looked under machine and saw a mess of oil on the floor and on the shield. Customer then better described the smell as an oily, burning odor. Replacing gear case, belt, and shield. ; ordrng 1 W11035751 (GEARCASE) and 1 WPW10006384 (BELT) and 1 WPW10427633 (SHIELD )"

Near Jorpark Cir, Ogden, NY 14559
Steve M.

Steve M.

REFRIGERATOR AMANA AFI2539ERM00 Found fill tube froze with ice. Removed ice. Tested ice maker and it functioned as expected. Good water flow when calling for water. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER

Near Viennawood Dr, Rochester, NY 14618
Steve M.

Steve M.

RANGE WHIRLPOOL WFG510S0HW1 Tested oven and it lit as expected. It heated to 350 good. The exhaust vent is In the center of console and hot air is coming out on center of oven top and oven top is getting hot. There is insulation between oven and top. The range is working as designed.

Near Westside Dr, North Chili, NY 14514
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Replaced freezer led lights due to lights not working. Light working properly fresh food gaskets are torn ordering gasketes and returning with ice maker; rqstng P&A on 2 W10407212 (gasket-fip)s

Near Ronald Dr, Rochester, NY 14616
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Tested ice maker and it was in the off position on arrival. Turned it on and tested. The ice maker tested good. Leveled legs for better door closing.

Near Donna Marie Cir, Rochester, NY 14606
Evan E.

Evan E.

RANGE KITCHENAID KEBS107SSS00 Customer stated that unit was not heating after running self clean cycle. Tested thermal fuse for continuity. Fuse tested open. Replaced fuse and ran test bake cycle. Unit heated up as it should. Also confirmed blower was functioning. Unit tested good

Near Park Cir Dr, Fairport, NY 14450
David L.

David L.

REFRIGERATOR AMANA ART318FFDW03 Unit had been left on for a few days. It got coldBut would not freeze anything. Suspecting a leak in the evaporator. Ordering evaporator. Verified that a brazen connection will work no need for loc-ring this has a copper heat exchanger. ; ordrng 1 W10836706 (evaporator)

Near Lake Ave, Rochester, NY 14613
Evan E.

Evan E.

WASHER KENMORE 110.286327 Replacing lid switch due to old switch failing causing unit not to spin/agitate. Replaced switch. Ran test cycle. Unit tested good

Near Hunters Ln, Rochester, NY 14618
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB835DW4 Replaced control and shocks. Unit testing good.

Near Phillips Rd, Holley, NY 14470
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS1 "Customer stating that door for detergent dispenser is stuck and will not open. Upon inspection discovered that rubber gasket on dispenser door had come unseated and spring was out of place. Removed dispenser door and reseated gasket. Reinstalled spring correctly. Tested dispenser. Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK 1 W11259786 TRACK , and 1 WPW10653840 LATCH"

Near Gristmill Ridge, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KUIC18NNZS0 Found water dispenser hose detached from dispenser above evaporator. Reattached hose and ice machine started to make ice.

Near Woodcliff Dr, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced main control, led control and the drawer harness for ice and dispenser not working when door control has power. The refrigerator tests good ; pckd up 1 WPW10675033 (cntrl-elec)"

Near Ross Ln, Avon, NY 14414
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ET18UMXGW0 Found the condenser coils were fully plugged with lint causing warm temps. CleAned coils and refrigerator tests good

Near Ontario St, Rochester, NY 14605
Steve M.

Steve M.

WASHER KENMORE 417.404127 Found no power to motor control unit. Used tester door switch with same result. The unit has harness/motor control unit issue. Recommended to replace washer

Near Maria St, Rochester, NY 14621
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Sr# 7725528385 replaced led control and had same result. Call d tech line and found pantry control board is causing issue. Ordering control and harness. ; ordrng 1 W11170612 (HARNESS) and 1 WPW10503833 (cntrl-elec)

Near Andilyn Ct, Spencerport, NY 14559
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GSC25C4EYW02 Temps are good in freezer. Found ice stuck in teeth causing the teeth to not move causing no ice production. Recycled power and tested ice maker. The ice maker tested good.

Near Dorington Rd, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Sr#7725543640 found some glue on the right side of evaporator that was very close to heater. Removed glue and scraped heater where glue had gotten stuck to it.

Near Dalkeith Rd, Rochester, NY 14609
Steve M.

Steve M.

REFRIGERATOR KENMORE 795.760239 Found the refrigerator needs a door switch. Ordering door switch. ; rqstng P&A on 1 6600JB1010A (DOOR SWITCH)

Near Rundel Park, Rochester, NY 14607
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW9150WW00 "Customer states unit leaks then beeps. F9E1 F8E1 error codes stored. Removed debris from pump, then found a disconnected hose. Secured valve hose found inside of machine. Unit testing good."

Near Beekman Pl, Rochester, NY 14620
David L.

David L.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Ice is melting slightly in the ice bin. Could not get fan to run at full speed. Ordering fan, ice door and separator. Dispatch #KLIZ5LIEPL1; ordrng 1 W10846539 (evaporator fan blade) and 1 W10919724 (door-ice) and 1 WPW10549590 (door-ice)"

Near Maple Center Rd, Hilton, NY 14468
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4950XW3 Drain pump seized up . Replaced drain pump . Calibrated unit . Tested unit in auto diagnostics . Unit tested good .

Near North St, Livonia, NY 14487

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