Service History 32 - Appliance Tec

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Rochester, NY 14618

James

Job Details: 05/25/2023

Water barely flows from dispenser. Max cool turns on by itself. Tested dispenser with filter removed and water flows properly. Filter is too restricted. Set temp to recommend and max cool turned off. Customer is to monitor if problem persists replace ui.

We serviced a

GE WASHER

Model WHRE5550K1WW

Near Rochester, NY 14624

Dave L

Job Details: 05/25/2023

Unit is making a grinding noise from the drive shaft/clutch. Quoted for shat assembly. Customer declined to repair

We serviced a

GE MICROWAVE

Model JVM3160DF8WW

Near Fairport, NY 14450

Andres

Job Details: 05/25/2023

Noise is coming from the shaft on the turntable making contact with glass it is normal operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Irondequoit, NY 14622

James

Job Details: 05/25/2023

Unit buzzing when on. Found compressor bolts loose. Tightened bolts and noise went away.

We serviced a

GE DISHWASHER

Model PDT715SYN2FS

Near Pittsford, NY 14534

Andres

Job Details: 05/25/2023

Replaced pump and elbow seal. Tested unit and watched for leaks. Unit is working properly

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Victor, NY 14564

Jeremy

Job Details: 05/25/2023

"Splines on hub and gearcase are stripped. Basket doesn't spin. Replaced hub so customer can use. Ordering gearcase and hub.; rqstng P&A on 1 W10528947 (HUB) and 1 W11454734 (Gearcase), used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Henrietta, NY 14467

Andres

Job Details: 05/25/2023

Ice maker was turned on but unit is not hooked up to water kept calling for water and making humming noise.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ13

Near Rochester, NY 14621

Dave L

Job Details: 05/25/2023

"Unit is not defrosting. Defrost terminator reading open in diagnostics. Ordering fan harness and controls. ; ordrng 1 W11314192 (Fan harness) and 1 W11548534 (Control) and 1 W11646686 (UI), dspstn on spec-tagged invntry: 1 W11548540 ICEMAKER"

We serviced a

GE WASHER

Model GFW550SSN4WW

Near Nunda, NY 14517

Dave F

Job Details: 05/25/2023

"Customer had unit leak on floor. Checked bellow and hoses, ran fill valves no leak . Leveled unit backwards and ran a load of wash . Unit tested good customer will monitor"

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFZ00

Near Farmington, NY 14425

Jeremy

Job Details: 05/25/2023

"Icemaker not cycling, found broken wire below door hinge. Ordering freezer door.; rqstng P&A on 1 LW10839374 (Freezer Door (DIRECT SHIP TO CUSTOMER)), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Canandaigua, NY 14424

Jeremy

Job Details: 05/25/2023

"Unit not draining. Found broken glass lodged in impeller. Removed glass, unit now draining.; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Palmyra, NY 14522

Jeremy

Job Details: 05/25/2023

Called techline to document service history. advised to replace ordered parts for repair. SR 7736489533. Replaced ordered parts for upper rack not cleaning and water being misdirected. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2266AEU

Near Rochester, NY 14609

Andres

Job Details: 05/25/2023

Installed new chute and tested it. Unit was not dispensing water or ice. Called techline and suggested replacing control. ; ordrng 1 WPW10310240 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Clay, NY 13090

Chuck

Job Details: 05/25/2023

Customer stated that unit is not starting a cycle. Error code F5E3-lid lock fault. Replaced lid lock. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Clay, NY 13088

Chuck

Job Details: 05/25/2023

"Customer stated that unit is leaking from the left side of the unit. Upon arrival water was turned off, turned water back on and inspected all water lines and dispenser- all tested good. I pulled the drain tub and i could find no obstructions. I did find some ice buildup by the freezer door gasket , removed ice. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Salina, NY 13088

Chuck

Job Details: 05/25/2023

Replaced control and duel valve. Cycled IM. I asked customer to monitor and to call if issue continues.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Rochester, NY 14612

Dave L

Job Details: 05/25/2023

Oven door was not properly seated causing a gap on the left hand side. Adjusted door and hinge. Tests ok.

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Rochester, NY 14626

Dave L

Job Details: 05/25/2023

Customer concerned with oven temp. Oven averaging 5 degrees cold. Set temperature offset.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Rochester, NY 14616

James

Job Details: 05/25/2023

Replaced fan assembly and verified operation.

We serviced a

GE WASHER

Model GUD27ESSM1WW

Near Brockport, NY 14420

Dave L

Job Details: 05/25/2023

Left side dryer panel was dented in causing the drum to run against it during use. Bent panel back out of thenwau.

We serviced a

GE DISHWASHER

Model GSC3500D55BB

Near Perry, NY 14530

Dave F

Job Details: 05/24/2023

unit is making noise during wash . Needs new wash motor . Ordering motor .; rqstng P&A on 1 WD26X10051 (mechanism s/s asm) and 1 WD1X1376 (clamp)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ08

Near Webster, NY 14580

James

Job Details: 05/24/2023

User interface not turning on. Fridge is cooling. Disconnected ui and reconnected and ui powered on. Ui is hot to the touch. Ordering ui. ; rqstng P&A on 1 W11269232 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Ontario, NY 14519

James

Job Details: 05/24/2023

"Unit flooded from water dispenser. Unit no longer dispensing water. 120v to solenoid, icemaker works. Need valve. ; ordrng 1 W11645245 (Valve)"

We serviced a

GE REFRIGERATOR

Model PFSS9PKYASS

Near Ontario, NY 14519

James

Job Details: 05/24/2023

Freezer not cooling. Fans not running. Evap started frosting while testing harnes. Replaced thermistor in freezer and fans turned on. Reset power. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Williamson, NY 14589

James

Job Details: 05/24/2023

Unit loud during cycle. Called techline. Sr7736484892. Customer needs to contact customer service if they want further assistance.

We serviced a

GE DISHWASHER

Model GDT550PYR3FS

Near Ontario, NY 14519

James

Job Details: 05/24/2023

Complaint of poor wash performance and not drying. Rinse aid is being used. Tested unit and water temp was low. Unit passed diagnostics. Recommend running hot water at faucet before starting cycle and using hi temp option. If problem persists replace WD21X31220

We serviced a

JENN AIR REFRIGERATOR

Model JS48PPDUDE01

Near Livonia, NY 14487

Dave F

Job Details: 05/24/2023

Led lights are out . Ordering 4 LED packs W11632139

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS2

Near Avon, NY 14414

Jeremy

Job Details: 05/24/2023

"Replaced bake burner, ignitor and DSI board for oven not heating properly. Oven now heating but control is not registering oven temp. Ordering sensor and control ; ordrng 1 W11393093 (Control) and 1 W10833885 (Sensor)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 05/24/2023

"Unit leaking from door and water in drip tray. Ran unit in diagnostics, unable to make unit leak. Advised customer on detergent and rinse aid usage to prevent over sudsing. Cleared drip tray of water, unit operating as expected. If problem persists order tub gasket."

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS03

Near Spencerport, NY 14559

Dave L

Job Details: 05/24/2023

Replaced inverter and magnetron due to unit not heating. Tested ok. Mod

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Webster, NY 14580

James

Job Details: 05/24/2023

Unit stuck in sensing cycle. Cleared control and recalibrated. Tested normal cycle successfully. Customer is to monitor if problem persists replace control.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Lima, NY 14485

Jeremy

Job Details: 05/24/2023

"Wash motor will not run. Verified voltage to motor from control. Replaced sump and motor, unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

We serviced a

WHIRLPOOL OVEN

Model KSEG950ESS5

Near Victor, NY 14564

Jeremy

Job Details: 05/24/2023

Oven not heating properly. Bake element not getting voltage from control. Ordering control board.; ordrng 1 W11100513 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM03

Near Geneva, NY 14456

Andres

Job Details: 05/24/2023

Unit is having a sealed system issue. Unit is pulling ..34 amps and has a weak frost pattern. Temp in the fresh food section was 54 and 52 in freezer. ; ordrng 1 W11547313 (Compressor) and 1 W11504416 (Lok ring 8.5/6) and 1 W11504431 (7/5) and 1 W11506621 (6NK) and 1 W11506635 (Access valve) and 1 W11598430 (Evaporator) and 1 W11504423 (8/2) and 1 W11504415 (8.5/8) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8)

We serviced a

KITCHENAID RANGE

Model KSGB900ESS2

Near Webster, NY 14580

James

Job Details: 05/24/2023

"Unit shuts off during preheat. Glass cracked, hinges bent, convection fan seized. Bake igniter not sensing flame and short cycling. ; ordrng 2 W11162113 (Hinge)s and 1 W11441001 (Convection) and 1 W11198972 (Harness) and 1 W11339500 (Glass), used 1 WPW10324262 (Igniter) from stock"

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Victor, NY 14564

Jeremy

Job Details: 05/24/2023

"Broiler intermittently working and shutting off early. Replaced DSI board for intermittent operation, unit tested good. If problem persists order main control and oven ignitor harness."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Victor, NY 14564

Jeremy

Job Details: 05/24/2023

"Unit not cooling. No frost on evaporator. Sealed system leak, ordering sealed system.; ordrng 1 W11507067 (Evaporator) and 1 Sh15 (Shipping) and 1 W10769822 (Compressor) and 1 WPW10143759 (DRIER-UV DYE) and 1 W11506635 (Access Valve)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ07

Near Pittsford, NY 14534

Jeremy

Job Details: 05/24/2023

Unit leaked from icebox and flooring is warped in front of unit. Icemaker had cubes lodged in it causing teeth to get stuck and it appears to have overfilled. Emptied icemaker and manually cycled it. Icemaker completes cycle and fills with no leaks. Possible problem with fill valve. Unable to get unit to leak. Customer is unsure if she wants to proceed with further repair.; rqstng P&A on 1 W11043013 (VALVE) and 1 WPW10300024 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Fairport, NY 14450

Jeremy

Job Details: 05/24/2023

Unit not cooling. Compressor is warm to touch but not running. Found faulty start device. Ordering relay and capacitor.; ordrng 1 W11547180 (Start Device) and 1 WPW10662129 (Capacitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ00

Near Canandaigua, NY 14424

Jeremy

Job Details: 05/24/2023

Replaced valve and thawed fill tube for frozen fill tube and no ice. Unit tested good.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW1

Near Lyons, NY 14489

Andres

Job Details: 05/24/2023

Heater came unplugged during delivery. Plugged heater back in cleared error codes.

We serviced a

WHIRLPOOL DRYER

Model WED6620HC1

Near Newark, NY 14513

Andres

Job Details: 05/24/2023

Unit has no error codes and working properly. Customer was trying to change cycles while unit was in use which caused unit to stop. Unit is heating and tumbling correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Spencerport, NY 14559

Dave L

Job Details: 05/24/2023

Air returns are frost again. Rivets golding bottom liner to frame have pulled apart causing a significant gap. Documented with techline as non repairable. Thawed returns and sealed cabinet as much as possible SR7736485042

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Churchville, NY 14428

Dave L

Job Details: 05/24/2023

Unit would not complete cyclesDue to a bad capacitor. Replaced cap. Tested ok. ; used 1 W11395618 (Capacitor) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Rochester, NY 14624

Dave L

Job Details: 05/24/2023

Unit has a slight scraping noise coming from the Gearcase during spin. Customer states unit is banging against cabinet when loaded. They will provide a video for return visit.; ordrng 1 W11454372 (Suspension) and 1 W11454372 (Gearcase)

We serviced a

MAYTAG REFRIGERATOR

Model MSD2454GRW

Near Rochester, NY 14615

Dave L

Job Details: 05/24/2023

Thawed freezer drain tube and cleaned out deteriorating mastic. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS01

Near Webster, NY 14580

James

Job Details: 05/24/2023

"Lower harness damaged. Need door k1770d0ap1; ordrng 1 W11465912 (Door stainless), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

GE WASHER

Model GTW335ASN2WW

Near Palmyra, NY 14522

Andres

Job Details: 05/24/2023

Need socket to take off spaner nut. ; schdld next appmnt for 5/31 WED !

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newark, NY 14513

Andres

Job Details: 05/24/2023

"Nut on cam came loose causing belt to fall off. I replaced the cam and tightened nut down. Tested unit, now working properly. ; used 1 W10721967 (Cam) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Marion, NY 14505

Andres

Job Details: 05/24/2023

Heating element does not have any continuity also checked hi temp fuse. Part was pre ordered but did not come in time. ; schdld next appmnt for 6/7 WED !

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Syracuse, NY 13204

Chuck

Job Details: 05/24/2023

"Replaced control , actuator, lower harness, capacitor, drain pump and lid lock. Calibrated unit. Ran a test cycle in which the unit operated as intended. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Syracuse, NY 13204

Chuck

Job Details: 05/24/2023

"Customer stated that unit is making a noise. No codes . After inspecting unit i found that the pulley was loose, i tightened the pulley nut using loctite. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Palmyra, NY 14522

Andres

Job Details: 05/24/2023

"I could not duplicate noise. Took unit apart and checked rollers, pulley belt and drum but did not see anything. Customer is to monitor and take a video if it comes back."

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FXBL0

Near Fairport, NY 14450

Andres

Job Details: 05/24/2023

Customer is having water leak out diverter and spray arm is also cracked.; ordrng 1 WPW10320512 (Spray arm)

We serviced a

GE REFRIGERATOR

Model PFSS5RKZCSS

Near Fairport, NY 14450

Andres

Job Details: 05/24/2023

Gaskets are falling apart on both doors. I suggested customer move food so vents are not covered and prevent air flow from hitting the temp sensor. ; ordrng 2 WR14X10305 (Gasket)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Skaneateles, NY 13152

Chuck

Job Details: 05/24/2023

Customer stated that unit is not dispensing water or making ice. After inspecting unit i discovered that there is water going to unit and all connections tested good. Ordering duel Valve WPW10279866 and inlet valve WPW10238100; ordrng 1 WPW10279866 (Duel valve) and 1 WPW10238100 (Inlet valve)

We serviced a

GE STACKED LAUNDRY

Model GUD27ESSM1WW

Near Webster, NY 14580

James

Job Details: 05/24/2023

Unit intermittent stops and doesn't spin or drain. Will drain if cycle is set to drain and spin. Unit intermittent to sense lid is closed. Ordering lid lock and ui. ; ordrng 1 WE04X27284 (Ui) and 1 WH44X10288 (Lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV00

Near Auburn, NY 13021

Chuck

Job Details: 05/24/2023

Freezer light and fresh food lights are not working. Replaced LED W10695459 per SP W11460554F. S-Code S191AQ. Unit tested good ; used 1 W10695459 (LED) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJB00

Near Auburn, NY 13021

Chuck

Job Details: 05/24/2023

Customer stated that frost has started forming again on the door. Verified issue. I found that the bottom of the freezer gasket was letting warm air into the freezer causing frost buildup. I applied heat to reform that gasket. Unit tested good

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Seneca Falls, NY 13148

Chuck

Job Details: 05/24/2023

"Customer was concerned if the rinse aid was on the proper setting. No codes. Setting was set at 6, i turned it down to 3 as they are on city water. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, NY 14626

Dave L

Job Details: 05/24/2023

Replaced control and strike due to unit not starting. Tested ok. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE

We serviced a

WHIRLPOOL WASHER

Model wtw8127lw1

Near Rochester, NY 14612

Dave L

Job Details: 05/24/2023

Unit is shaking more than normal because the wash basket is out of round. Ordering basket; ordrng 1 W11178227 (Tub)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Brockport, NY 14420

Dave L

Job Details: 05/24/2023

Unit is not completing cycles due to a long fill error. Found pressure hose sealing poorly at control. Reseated hose. Tested in quick was to verify. Tests ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near Fairport, NY 14450

James

Job Details: 05/24/2023

PARTIAL FROST PATTERN. -15/50PSI. EQUAL AT 9psi. Unit has slow freon leak. Soap tested evap and condenser. Found factory compression fitting leaking. Removed and installed lokring. Pressure tested to 140. Customer is to monitor temperature. If problem remains then there is an internal leak not accessible

We serviced a

AMANA REFRIGERATOR

Model ASD2522VRB01

Near Rochester, NY 14611

James

Job Details: 05/23/2023

Customer said unit still intermittent getting warm then cooling again. Assume thermostat is sticking but can't verify. Showed customer how to test thermostat and to let me know the results. ; ordrng 1 WP2198202 (Thermostat)

We serviced a

KITCHENAID OVEN

Model KSGG700ESS6

Near Irondequoit, NY 14609

Dave F

Job Details: 05/23/2023

Unit temp drops and doesnt start back up . Called techline SR 7735989013 techline said that display board has logic in it and to order new console and display. ; ordrng 1 W11105615 (cntrl-elec) and 1 W11029431 (panl-cntrl)

We serviced a

WHIRLPOOL WASHER

Model wtw5057lw0

Near Rochester, NY 14609

James

Job Details: 05/23/2023

Customer said they cancelled appointment.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB03

Near Canandaigua, NY 14424

Jeremy

Job Details: 05/23/2023

Replaced defrost control and fan motor for excessive frost and fan not running. Verified defrost heater and fan operation. Unit checks good.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Farmington, NY 14425

Jeremy

Job Details: 05/23/2023

Unit not completing cycles. Found that motor is not running due to faulty run capacitor. Replaced capacitor and calibrated unit. Unit tested good.; used 1 W11395618 (CAPACITOR) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFI2670XEM0

Near Fairport, NY 14450

James

Job Details: 05/23/2023

"Freezer developed frost and light switch stuck. Removed frost. Customer is to monitor. If frost comes back order gasket. If frost develops in back, then order control."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Macedon, NY 14502

Jeremy

Job Details: 05/23/2023

Installed counterweight. No other apparent damage.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH

Near Macedon, NY 14502

Jeremy

Job Details: 05/23/2023

Incorrect model listed in dispatch. Customer calling for correct dispatch.

We serviced a

MAYTAG DRYER

Model MED5630HW0

Near Rochester, NY 14612

Dave L

Job Details: 05/23/2023

Removed lint buildup from blower and leveled dryer on pedestal to reduce noise during use. Tested OK

We serviced a

GE REFRIGERATOR

Model GNE27JYMWFFS

Near Rochester, NY 14612

Dave L

Job Details: 05/23/2023

Replaced right side fresh food door switch.

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Rochester, NY 14626

Dave L

Job Details: 05/23/2023

Replaced control and thermostat due to auto dry not advancing. Ran unit until timer movement occurred.

We serviced a

MAYTAG DRYER

Model LSE7804ACE

Near Fairport, NY 14450

Andres

Job Details: 05/23/2023

"Replaced belt, blower wheel and rollers. Tested unit, unit is heating and no longer making noise. ; dspstn on spec-tagged invntry: 1 12001541 SUPPORT"

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HV4

Near Ontario, NY 14519

James

Job Details: 05/23/2023

Replaced harness and tested. Unit functions properly.

We serviced a

GE RANGE

Model PGS930YP5FS

Near Webster, NY 14580

James

Job Details: 05/23/2023

Replaced gas valve and tested. Problem remains. Need gas pressure tested at gas line.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Fairport, NY 14450

Jeremy

Job Details: 05/23/2023

"Unit will not start. Found open thermal fuse. Replaced thermal fuse, verified good airflow, unit tested good."

We serviced a

MAYTAG RANGE

Model MGR6600FZ6

Near Fairport, NY 14450

Jeremy

Job Details: 05/23/2023

Customer stated oven not heating properly. Found that oven is heating a bout 20 degrees low when set to 350. Calibrated oven up 20 degrees. Showed customer how to use oven calibration. Unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near West Henrietta, NY 14586

Jeremy

Job Details: 05/23/2023

Upper rack adjuster rollers are broken and rollers on track mounts are broken on left side. Ordering adjusters and track mounts.; ordrng 1 W11551541 (RH adjuster) and 1 W11545795 (LH Adjuster) and 2 W11614118 (Track Mount)s

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Syracuse, NY 13208

Chuck

Job Details: 05/23/2023

Customer stated that oven will not heat. After inspecting unit i found that the igniter tested bad. Replaced igniter. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Syracuse, NY 13208

Chuck

Job Details: 05/23/2023

Customer stated that burners are burning there sauce on simmer and the oven is sometimes too hot. Burners are adjusted as low as they will go. Found oven needed to be calibrated down 10 degrees. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Salina, NY 13211

Chuck

Job Details: 05/23/2023

Customer having the same issue. Replaced control and cam. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Webster, NY 14580

James

Job Details: 05/23/2023

Unit frosted into fan and making noise. Replaced thermistor and tested. Brown wire loose to heater connection. Reconnected wire and secured it. Tested heater in diagnostics. ; used 1 Wpw10383615 (Thermistor) from stock

We serviced a

KENMORE REFRIGERATOR

Model 596.69312010

Near Pittsford, NY 14534

Andres

Job Details: 05/23/2023

Unit is not going into a defrost cause by jazz board relay getting stuck open. ; ordrng 1 W10503278 (Jazz board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Rochester, NY 14618

Andres

Job Details: 05/23/2023

"Replaced drain pump. Tested unit, did not hear any unusual noises.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

We serviced a

GE REFRIGERATOR

Model GNE27JYMWFFS

Near Webster, NY 14580

James

Job Details: 05/23/2023

Freezer only cooling to 5deg and warms to 20. Thin ice and low pressure from dispenser. Door gasket not sealing in corner. Molded gasket and adjusted shut off in basement. Customer is to monitor temperature.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Salina, NY 13088

Chuck

Job Details: 05/23/2023

"Agitator Gear fused onto the gearcase. Unit needs a gearcase W11393685, bolt W10752187 and slider W10734521; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10752187 (Bolt), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Syracuse, NY 13212

Chuck

Job Details: 05/23/2023

"Customer stated that sometimes the unit shows an out of balance message. No codes. I inspected unit and found suspension, basket and gearcase all tested good. Unit is level. I explained to the customer about cycle selection and how to load the unit. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Rochester, NY 14606

Dave L

Job Details: 05/23/2023

Repaired broken drain pump wire that was preventing the unit from completing cycles. Tested ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Rochester, NY 14624

Dave L

Job Details: 05/23/2023

Replaced dispenser w11412300 due to broken door. Tests ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Rochester, NY 14606

Dave L

Job Details: 05/23/2023

The customer is experiencing intermittent ice. Freezer at 1degree. Verified ice box fan and thermistors. Ordering ice maker. ; rqstng P&A on 1 WPW10300024 (Ice maker)

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Rochester, NY 14606

Dave L

Job Details: 05/23/2023

Found thermalDamage at the terminal block. Ordering harness. Limiter and pilot are shorted. Returns ring with switch and burners as well; rqstng P&A on 1 W11551640 (Harness) and 1 WP3149404 (Switch) and 1 W11517959 (Burner) and 1 W11047722 (Burner)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Penfield, NY 14526

Andres

Job Details: 05/23/2023

Replaced wheels and upper spray arm. Tested unit using clear door. Spray arm is spinning without any obstruction.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Rochester, NY 14607

Andres

Job Details: 05/23/2023

"Replaced ACU. Tested unit on diag, unit working properly."

We serviced a

WHIRLPOOL DRYER

Model MED6630HW

Near Spencerport, NY 14559

Dave L

Job Details: 05/23/2023

"Dryer is not heating due to an open heater and thermal fuse. Replaced fuse. Ordering heater. ; ordrng 1 WP3387747 (Heater) and 1 280148 (Cut off), used 1 WP3392519 (FUSE-THERMAL) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Brockport, NY 14420

Dave L

Job Details: 05/23/2023

Replaced motor and control due to unit displaying OB error on lost loads. Tested spin in diagnostics without issue. Customer toMonitor. ; dspstn on spec-tagged invntry: 1 W11026785 MOTOR- DRIVE

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Rochester, NY 14620

Andres

Job Details: 05/23/2023

Hinges are not pulling door against unit to seal it. Unit needs new hinges. ; ordrng 1 W11551301 (Hinges)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD612ESS01

Near Hilton, NY 14468

Dave L

Job Details: 05/22/2023

Unit is leaking from dispenser tube inside on the freezer door. Led lights are dim. S84638 for lights. Quoted for freezer door. Customer was undecided and will let us know. ; ordrng 1 W10800792 (Door) and 1 Sh (Sh)