Service History 32 - Appliance Tec

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Rochester, NY 14610

Andres

Job Details: 05/16/2022

"Customer ended up buying new machines and put the dryer and washer in the garage. He wants us to move them to the basement and will pay if need be but I will need a second person here for that. ; O-emld tckt , states that autho needed"

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS03

Near Rochester, NY 14609

James

Job Details: 05/16/2022

Replaced rh interlock and tested. Unit functions properly.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Irondequoit, NY 14609

James

Job Details: 05/16/2022

Complaint of unit washes then stops mid cycle. Intermittently tripping circuit breaker. No error codes. Ran diagnostics cycle successfully. Ordering control and owi. Disposed of panel. ; ordrng 1 W11305303 (Control) and 1 W11084121 (Owi)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14609

James

Job Details: 05/16/2022

Unit overflowing into floor when using bleach dispenser. Weep holes were clogged on tub ring. Cleared blockage and tested. Recommend adding fabric softener and detergent directly into wash basket.

We serviced a

MAYTAG DRYER

Model MEDC400VW0

Near Rochester, NY 14609

James

Job Details: 05/16/2022

"Complaint of unit turning iff mid cycle and has to be restarted. Found motor making grinding noise. Replaced motor and shortened vent. Tested unit and it functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 279827 MOTOR , used 1 Sh15 from stock"

We serviced a

AMANA RANGE

Model AER6603SFS2

Near Rochester, NY 14609

James

Job Details: 05/16/2022

Replaced harness and power cord. Tested and verified operation. ; dspstn on spec-tagged invntry: 1 PT220L CORD 4' 3W

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Rochester, NY 14621

James

Job Details: 05/16/2022

Timer stays wherever it is set to. Replaced timer and tested. Timer is functioning properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, NY 14612

Dave L

Job Details: 05/12/2022

Left side of upper dish rack is making contact with the tub seal and causing it to pull away from the tub. Adjusted top rack so it clears the tub seal. Tested ok

We serviced a

MAYTAG WASHER

Model n/a

Near Clay, NY

Chuck

Job Details: 05/12/2022

Address wrong and phone number is wrong!!!!!! Called the number and they said they dont have a washer and they hung up on me!!!!!

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Baldwinsville, NY 13027

Chuck

Job Details: 05/12/2022

Unit not draining. No codes. Drain pump is getting the proper voltage. No obstructions. Replacing drain pump

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Syracuse, NY 13209

Chuck

Job Details: 05/12/2022

Wheels are broken off the upper rack. Ordering adjuster kit W10712395. ; ordrng 1 W10712395 (Adjuster)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Camillus, NY 13031

Chuck

Job Details: 05/12/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

MAYTAG DRYER

Model MGD6230HW1

Near Rochester, NY 14612

Dave L

Job Details: 05/12/2022

Drum light remains on and door error present. Found faulty door switch. Replaced switch. Testing ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rochester, NY 14622

James

Job Details: 05/12/2022

Replaced sump assembly and tested before installing. Found no leaks. Installed and tested again. Unit functions properly.

We serviced a

MAYTAG OVEN

Model MER6600FZ1

Near Sodus, NY 14551

James

Job Details: 05/12/2022

"New glass doesn't come with stainless panel. Handle screws snapped off when removing. Ordering door parts. ; rqstng P&A on 1 W10912640 (Handle), ordrng 2 WPW10200660 (Screws)s and 2 W10831019 (Screw)s and 1 W11250167 (Panel)"

We serviced a

WHIRLPOOL DRYER

Model WED8000DW1

Near Livonia, NY 14487

Dave F

Job Details: 05/12/2022

Tested unit when arrived unit is tumbling and heating . Checked power to unit has 240 volts . Heating element is turning on and off as expected found the power cord wasnt wired right but has been like that . Fixed wiring and tested unit . Tested good

We serviced a

MAYTAG WASHER

Model MVWB865GC

Near Rochester, NY 14623

Andres

Job Details: 05/12/2022

Diagnosed unit and found few error codes store. F5E3 for lid not unlocking F0E2 for over suds and F2E1 for stuck UI. When I ran a diagnostic cycle during agitation unit was very loud and heard some clunking noise coming from gearcase. Checked underneath and say oil on clutch. Unit needs new gearcase.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)

We serviced a

JENN AIR OVEN

Model JJW3430DP00

Near Penfield, NY 14526

James

Job Details: 05/12/2022

Unit throws miswire error. Tested for power at control and reconnected ui. Tested again and it functions properly. Customer is to monitor. If problem persists replace control. 531.25 total

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311SFYW01

Near Canandaigua, NY 14424

Dave F

Job Details: 05/12/2022

installed start device unit did not turn on and clicked . Checked start windings they were bad . Ordering compressor and parts.; rqstng P&A on 1 W10822653 (compressor) and 1 WPW10143759 (drier) and 1 W11504445 (5/4 coupler) and 1 W10898074 (sealant)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXWB01

Near Penfield, NY 14526

James

Job Details: 05/12/2022

"Unit leaking from dispenser when not in use and sprays out when dispenser is used. Replaced dual valve and tested, found leak from quick connect behind ui. Replaced quick connect with 1\4in check valve and found no Leaks. One year warranty on repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Phelps, NY 14532

Dave F

Job Details: 05/12/2022

Replaced led light and ice maker . Ice maker not cycles and calls for water . Unit tested good .; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14612

Dave L

Job Details: 05/12/2022

Handles were misaligned. Adjusted handles and leveled doors. Customer will have to shim right side to make unit perfectly plumb with cabinetry.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBE01

Near Rochester, NY 14623

Andres

Job Details: 05/12/2022

Replaced ice maker. Put unit into a diagnostic mode and filled ice tray. ; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER

We serviced a

WHIRLPOOL OVEN

Model WFE505W0HW2

Near Rochester, NY 14624

Andres

Job Details: 05/12/2022

Customer stated cooktop hot light was staying on when cook top was hot. Diagnosed unit and found infinite switches are all good. Reccomend replacing board.; ordrng 1 W11567368 (Acu)

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Churchville, NY 14428

Andres

Job Details: 05/12/2022

"Replaced gearcase, actuator and cam. Put unit back together and calibrated it. Also ran a diagnostic cycle. Unit tested good and is working properly.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Clifton Springs, NY 14432

Dave F

Job Details: 05/12/2022

Replaced heating element for having brass bushings. Tested unit . Tested good . ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL WASHER

Model WED4850HW0

Near Rochester, NY 14625

James

Job Details: 05/12/2022

Replaced back panel and tested. Unit functions properly.

We serviced a

MAYTAG RANGE

Model MGT8800FZ00

Near Rochester, NY 14612

Dave L

Job Details: 05/12/2022

Oven door is making co tact with oven liner. Liner is crushed at the bottom causing the contact. Documented with techline as non repairable. SR7733644018

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, NY 14612

Dave L

Job Details: 05/12/2022

Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADW3

Near West Henrietta, NY 14586

Andres

Job Details: 05/12/2022

Customer stated unit was not washing. Diagnosed unit and found motor to be dead. Dishwasher will fill but does not recirculate it.; ordrng 1 W11025157 (Sump and motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Rochester, NY 14618

James

Job Details: 05/12/2022

Unit not cooling ff section and freezing freezer. Found unit not defrosting bottom of evap. Heater works in diagnostics. Defrosted freezer and drain. Customer is to monitor. If problem persists replace W11446726

We serviced a

WHIRLPOOL WASHER

Model MTW5800TW0

Near Rochester, NY 14623

Andres

Job Details: 05/12/2022

Tried to replace basket drive but could not get spanner nut off. Nut is seized on there and can't get it off. Im not sure on how to get this off unless you cut it. ; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS

Near Pittsford, NY 14534

Andres

Job Details: 05/12/2022

Customer states unit was making ice after last repair then it stopped. Diagnosed unit but could not find issue. Took ice maker apart and checked for clogged fill line also checked water valve to make sure it was opening valve is working properly. Filled ice maker with water customer is to monitor.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KWH0

Near Canandaigua, NY 14424

Dave F

Job Details: 05/12/2022

F8E2 electrical valve error . F8E1 no water . Water valve has power going to it but needs the valve . Ordering part ; ordrng 1 W11434044 (Water valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB02

Near Fairport, NY 14450

Andres

Job Details: 05/12/2022

Customer stated unit was not cooling properly fresh food section is a little warm. Diagnosed unit but could not pin point issue. Want to replace thermostat to see if that would make a difference.; ordrng 1 WPW10583800 (Thermostat)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14626

Dave L

Job Details: 05/12/2022

Unit would not spin or agitate because the drive pulley was loose causing the belt to break. Replaced belt and fastened drive pulley. Calibrated and tested ok. ; used 1 WpW10006384 (Belt) from stock

We serviced a

KITCHENAID RANGE

Model KGRS505XSS04

Near Rochester, NY 14610

James

Job Details: 05/12/2022

3 valves will not turn. Two burners intermittent to ignite. Cleaned igniters and verified fr and center burners. Need manifold assembly. ; ordrng 1 WPW10204705 (Manifold)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Rochester, NY 14616

James

Job Details: 05/12/2022

Replaced thermostat and cycled on and off to verify operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Skaneateles, NY 13152

Chuck

Job Details: 05/12/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL MICROWAVE

Model WMH3205XVS

Near Rochester, NY 14626

Dave L

Job Details: 05/12/2022

Replaced grease filter

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Geneva, NY 14456

Chuck

Job Details: 05/12/2022

"Customer stated that unit stopped working. Found error codes F0E9-OB pause , F0E5- off balance and F0E3-overload. Reset the unit and explained to the customer about overloading the unit. Unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Fairport, NY 14450

Andres

Job Details: 05/12/2022

Customer states unit was not making ice. Diagnosed unit and found that ice maker is issue and not calling for water. Called whirlpool to ask what connections were to jump water valve to make sure that was good. Sr7733640391; ordrng 1 W10882923 (Ice maker)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Rochester, NY 14625

Andres

Job Details: 05/12/2022

Replaced burner tube. Tested unit on a bake cycle. Flame came on and is heating up properly.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Honeoye Falls, NY 14472

Dave F

Job Details: 05/12/2022

Unit already has the updated the heating element. Unit tested good . ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL RANGE

Model WFG770H0FZ0

Near Caledonia, NY 14423

Dave F

Job Details: 05/12/2022

Replaced knobs . Gas valves are now safely turning off .

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Jordan, NY 13080

Chuck

Job Details: 05/12/2022

"Unit doesnt not stay running. Start switch tested bad, ordering switch WPW10117655. ; ordrng 1 WPW10117655 (Start switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFH06

Near Rochester, NY 14622

Dave L

Job Details: 05/12/2022

FreeZer light switch is broken harness connections are foamed into liner. Unable to reconnect. Documented with techline SR 7733640929. Unit is unrepairable. Whirlpool will follow up with the customer.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFH4

Near Irondequoit, NY 14622

Dave L

Job Details: 05/12/2022

Replaced broken upper rack rails per S22916. Tested ok. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Irondequoit, NY 14617

Dave L

Job Details: 05/12/2022

Found open ice maker sensor. Replaced ice maker.Customer to monitor after 24 hours

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14612

Dave L

Job Details: 05/12/2022

Customer still experiencing white residue issue. Went over modifiers with them and verified that the washer was functioning as designed. Pics of issue attached. Made cycle recommendations.

We serviced a

KITCHENAID OVEN

Model KFGG504KPS1]

Near West Henrietta, NY 14586

Andres

Job Details: 05/11/2022

Replaced temp sensor and ACU on in unit. Turned unit on and made sure bake turned on. Suggested customer cook something in it and see if replacing parts has made a difference.

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Nunda, NY 14517

Dave F

Job Details: 05/11/2022

Replaced wash sump for not working . Tested unit . In diagnostics heater did not turn on and has power going to it . Ordering element customer is paid in full ; ordrng 1 W10518394 (heater)

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Brockport, NY 14420

Dave L

Job Details: 05/11/2022

Customer concerned with door closure/ upper rack sticking. Adjusted upper rack that was crooked interfering with door. Centered unit in opening for the customer. Tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Clarkson, NY 14420

Dave L

Job Details: 05/11/2022

Customer concerned with taste/odor of ice. The customer has a braided stainless steel water line. This is Lilly causing the issue. Recommending that the customer have a qualified plumber install a copper water line per w10535152

We serviced a

JENN AIR REFRIGERATOR

Model JFFCC72EFS00

Near Victor, NY 14564

Dave F

Job Details: 05/11/2022

"Replaced control , freshfood evap cover and thermistor in proper location . Defrost freshfood evap . Installed new ice box fan and thermistor in freezer unit is now cooling as expected. Compressor had been running overtime and has been pulling a lot of energy to try and cool unit . Re adjusted the left has fresh food door gasket . Unit now tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FZDM07

Near Pittsford, NY 14534

Dave F

Job Details: 05/11/2022

Customer concern about temperatures from last trip checked temperature and fresh food section was 36? freezer was 0? customer wanted a little bit cold unit was set to recommend a temperature turned it up one notch unit tested good customer will monitor

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB0

Near West Henrietta, NY 14586

Andres

Job Details: 05/11/2022

Customer stated unit was not washing. Diagnosed unit and found that it is letting water into tub but motor in not recirculating water. Motor is dead needs a new one. Gave customer quote for repair but he has chosen to invest in a new one.

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS3

Near Pittsford, NY 14534

Dave F

Job Details: 05/11/2022

Unit saying door when trying to use . Replaced interlock and tested unit . Tested good ; ordrng 1 W11244490 (interlock)

We serviced a

KITCHENAID 50#IM 15' FS

Model KUIX535HPS00

Near Rochester, NY 14618

Dave F

Job Details: 05/11/2022

Unit still turning off called techline SR 7733262256 . Techline said to replace the rear drain pump W11539855 ordering pump ; ordrng 1 W11539855 (Drain pump rear)

We serviced a

KENMORE REFRIGERATOR

Model 25350683002

Near Rochester, NY 14607

Dave L

Job Details: 05/11/2022

Water supply to dispenser is poor. Found linked waterline behind refrigerator and a restriction at the filter. Maintenance provided and replaced filter while I was there filter made no deference. They are going to replace due to age.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVB08

Near Irondequoit, NY 14609

Dave L

Job Details: 05/11/2022

Drip pan is leaking water on the floor during defrost. Drain pan install will require a dolly and another tech. Rescheduled customer ; ordrng 1 Sh (Sh)

We serviced a

KITCHENAID RANGE

Model KGRS505XSS01

Near Irondequoit, NY 14617

Dave L

Job Details: 05/11/2022

"Replaced open lower oven bake ignitor. Both ovens tested ok. ; ordrng 1 Sh (Sh), used 1 12400035 (Ignitor) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ04

Near Rochester, NY 14612

Dave L

Job Details: 05/11/2022

The water side of the dual valve is open. Ordering valve. ; ordrng 1 WPW10312696 (Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB9

Near Rochester, NY 14611

Andres

Job Details: 05/11/2022

Replaced soap dispenser in unit. Made sure dispenser opened and closed properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Rochester, NY 14611

Andres

Job Details: 05/11/2022

Customer stated unit was not responding to commands. Diagnosed unit and noticed that their was water inside tub. I tried to drain it but was not draining. Cleared out water and took drain pump off. Noticed that their was glass inside pump which was not letting blades turn. Cleared out pump of any obstruction and tested unit. Unit now drains and is working properly.; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM2

Near Rochester, NY 14618

Andres

Job Details: 05/11/2022

Replaced drain pump. Tested unit to make sure it drained all water out. Unit is working properly.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

We serviced a

WHIRLPOOL MICROWAVE

Model MH1170XSB5

Near Rochester, NY 14612

Dave L

Job Details: 05/11/2022

Replaced interlocks causing door error with kit. Tested ok.; used 1 W11244494 (INTERLOCK) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Hilton, NY 14468

Dave L

Job Details: 05/11/2022

Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Pittsford, NY 14534

Andres

Job Details: 05/11/2022

Customer stated unit was not draining and unit was leaking. Diagnosed unit and found a plastic clip stuck in the drain pump causing it for the blades not to be able to turn. Tested unit and checked that it was draining properly. Also watched for leaks but did not see any. Customer is to monitor unit and let us know if it leaks.

We serviced a

JENN AIR OVEN

Model PRG3610LP

Near Fairport, NY 14450

Andres

Job Details: 05/11/2022

"Replaced broiler igniter in unit. Tested broil, igniter turned on and is working properly."

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Fairport, NY 14450

Andres

Job Details: 05/11/2022

Replaced wire harness and wrinkle control switch. Tested unit. Dryer is working properly.

We serviced a

MAYTAG RANGE

Model MGS8800FZ0

Near Scottsville, NY 14546

Dave F

Job Details: 05/11/2022

Oven not lighting .found the igniter was unplugged. Plugged igniter in and tested it is lighting now . The left rear burner igniter is broken . Ordering igniter.; ordrng 1 W11050467 (igntr-surf)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Webster, NY 14580

James

Job Details: 05/11/2022

"Replaced crisper, harness and control. Customer is to monitor."

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1050REQ0

Near Ontario, NY 14519

James

Job Details: 05/11/2022

Removed heater. Nuts broken off and new heater did not come with nut. Installed heater. Need nut; ordrng 2 154106202 (Nut)s

We serviced a

WHIRLPOOL DRYER

Model WGD90HEFW0

Near Webster, NY 14580

James

Job Details: 05/11/2022

Unit not powering on igniter and scraping noise when drum turns. Replaced parts and cleaned cabinet. Tested; dspstn on spec-tagged invntry: 1 279834 COIL KIT and 1 4392067 REPAIR KIT

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Webster, NY 14580

James

Job Details: 05/11/2022

S17304Replaced heater and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Webster, NY 14580

James

Job Details: 05/11/2022

"Unit gives f9e1 long drain. Customer removed pump and cleaned and unit still throws errors. Removed pump and inspected pressure hose. Need pump. Customer opted to replace pump themselves. 30 Day warranty on sc. ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP , used 1 Sh15 from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Hilton, NY 14468

Dave L

Job Details: 05/11/2022

Replaced rack adjusters ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14618

James

Job Details: 05/11/2022

S17304Replaced heater and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, NY 14618

James

Job Details: 05/11/2022

Dispenser drips once every 30 seconds. Disconnected connection at hinge and reconnected and tested. Problem remains. Need valve and connector. ; ordrng 1 WPW10238100 (Valve) and 1 WP2300868 (Union)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS02

Near Rochester, NY 14620

James

Job Details: 05/11/2022

Rh gasket torn. Part on backorder. ; ordrng 1 W11368721 (Gasket)

We serviced a

MAYTAG RANGE

Model MET8800FZ01

Near Liverpool, NY 13090

Chuck

Job Details: 05/11/2022

Cooktop was is cracked. Customer stated that there was a crack in the cooktop and when she turned the burner on it got worse and shattered. Ordering cooktop W11132188; ordrng 1 W11132188 (Cooktop)

We serviced a

KITCHENAID MICROWAVE

Model KMHS120KPS01

Near Fairport, NY 14450

Andres

Job Details: 05/11/2022

Customer stated unit would not respond when trying to turn off light. Diagnosed unit and found that touch pad does work but relay is stuck open and not closing to turn of light. Needs new ACU.; ordrng 1 W11545876 (Control)

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW3

Near Cicero, NY 13039

Chuck

Job Details: 05/11/2022

Customer said unit is not drying well and he was concerned about a noise when starting and stopping. Airflow test was poor. Upon inspecting unit i discovered that the noise was coming from the blower wheel and it was turning independently from the motor which also might explain the poor airflow. Ordering motor W11364931 and blower wheel WP697772. ; ordrng 1 WP697772 (Blower wheel) and 1 W11364931 (Motor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ

Near Cicero, NY 13039

Chuck

Job Details: 05/11/2022

Customer stated that unit was not receiving power. Upon inspecting unit i discovered that a wire nut was not fully on causing the unit to arch and scorched the black wire on harness. I was able to cut away the bad part of wire connect the lead. No other part of the harness was affected. I tested unit and unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Syracuse, NY 13206

Chuck

Job Details: 05/11/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Syracuse, NY 13219

Chuck

Job Details: 05/11/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Marcellus, NY 13108

Chuck

Job Details: 05/11/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good . ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKW0

Near Skaneateles, NY 13152

Chuck

Job Details: 05/11/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Savannah, NY 13146

Chuck

Job Details: 05/11/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL FREEZER

Model WRX735SDHZ04

Near Hamlin, NY 14464

Dave L

Job Details: 05/10/2022

Replaced torn gaskets

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Syracuse, NY 13207

Chuck

Job Details: 05/10/2022

Replaced drain pump. No codes. Passed a diagnostic test cycle. Calibrated unit. Unit tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Walworth, NY 14568

Andres

Job Details: 05/10/2022

"Customer stated unit was stopping mid cycle. Diagnosed unit and found several error codes found F7E2 for motor speed fault also F10E2 for vent wax motor electrical problem and F9E2 for draining issue.unit needs new motor. Motor is running extremely loud. Customer has had motor replaced once already and is frustrated he has to replace again, he will be contacting whirlpool to see what they can do for him. If they are willing to pay for part order motor and sump.W11416362. This unit is also leaking from heating element bushing that will need to be replaced as well."

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Cicero, NY 13039

Chuck

Job Details: 05/10/2022

Replaced console. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Baldwinsville, NY 13027

Chuck

Job Details: 05/10/2022

Replaced sump and motor . Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Liverpool, NY 13090

Chuck

Job Details: 05/10/2022

Unit had no model tag. I explained to the customer that we need the model tag to service unit

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Liverpool, NY 13088

Chuck

Job Details: 05/10/2022

Customer said the unit was still not agitating. No codes. The unit passed a diagnostic test cycle and agitated normally. I started a normal cycle with a small load of laundry in it and the unit was agitating normally. I explained to the customer about cycle selection and how to connect the unit to WiFi so it can receive updates. Calibrated unit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Penfield, NY 14526

Andres

Job Details: 05/10/2022

Replaced right door on unit. Made sure unit is sealing all the way around.

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FVMS00

Near Rochester, NY 14626

James

Job Details: 05/10/2022

Replaced control on fridge and ui woul not power on. Rechecked connections and part numbers and unit not working. Replaced control with original and it powered on. New part defective. Replaced ui on lower dishwasher and tested. Unit functions properly. ; ordrng 1 W10823803 (Control) and 1 W10822580 (Fan)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Dave F

Job Details: 05/10/2022

New water valve did not have thermistor on it either . Part diagram does show it should . Installed new water valve and found pressure sensor tube was bent at the tub fixed tube and calibrated unit . Ran auto diagnostics. Unit tested good . If problem persists order W11239857 belt