Service History 32

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS00

Near Pittsford, New York 14534

Ben H

Job Details: 04/06/2026

Replaced faulty optics and tested unit for proper operation

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Fairport, New York 14450

Jeremy

Job Details: 04/06/2026

Customer described odd smell and felt very hot air at exterior vent. Unit is cycling at proper temps and air flow is good. I did not notice any odd smells. Unit operating as expected.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Churchville, New York 14428

Zach L

Job Details: 04/06/2026

"Washplate seized onto drive shaft, unable to remove. Will need to destroy washplate to complete repair. Leaving parts with customer until next visit.; ordrng 1 W10902814 (Washplate)"

We serviced a

GENERAL ELECTRIC RANGE

Model PT7550SFSS

Near Penfield, New York 14526

Andres V

Job Details: 04/06/2026

"Case #218625633Tested lower oven on a 350 bake cycle. Could not recreate issue. Reached out GE tech line, they suspect the relay is getting stuck closed. They reccomended replacing the control and the temp sensor; ordrng 1 WB27X26042 (Lower oven ACU) and 1 WB21X10165 (Lower oven temp sensor)"

We serviced a

GENERAL ELECTRIC OVEN

Model CTS70DP2N4S1

Near Rochester, New York 14607

Trevor

Job Details: 04/06/2026

Oven is heating normally but will shut down occasionally and will not be responsive to touch. Customer has to reset breaker to restart oven. Getting communication error between UI and control board in diagnostics. Ordering new UI.; ordrng 1 WB56X47974 (UI)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Victor, New York 14564

Jeremy

Job Details: 04/06/2026

"Customer complaint unit not spinning on quick wash or delicates. Found spin setting turned off. Turned spin speed up, unit checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF336SPS01

Near Farmington, New York 14425

Ben H

Job Details: 04/06/2026

Replace broken switch and Tested for proper operation

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Canandaigua, New York 14424

Ben H

Job Details: 04/06/2026

Replaced broken harness and tested unit for proper operation

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW2

Near Rochester, New York 14610

Trevor

Job Details: 04/06/2026

Rear dryer felt is loose from drum due to a bent burner shield making contact with drum. Secured loose felt to drum and straightened bent burner shield. Dryer is tumbling normally.

We serviced a

GE WASHER

Model GUD27GSSJ1WW

Near Victor, New York 14564

Jeremy

Job Details: 04/06/2026

Unit making grinding noise. Found shifter hub stripped causing belt to slip. Ordering hub and belt.; ordrng 1 WH01X28559 (Shifter Hub) and 1 WH01X20436 (Belt) and 1 Sh15 (Shipping)

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS02

Near Rochester, New York 14610

Andres V

Job Details: 04/06/2026

Case # 23117557Took temp readings in fridge and freezer and found temps were in range. Customer showed a photo of fridge wide open with no lights inside but was cooling. Advised customer it could be a bad door switch thats working intermittently. Customer agreed to repair. Replaced door switch and unit operating properly.; ordrng 1 W11384469 (Rocker switch)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PXD22BYPDFS

Near Webster, New York 14580

Zach L

Job Details: 04/03/2026

Sealed system is restricted. Low side at -28 high side at 30 system will not equalize. Needs new drier and flush with nitrogen.; ordrng 1 WR87X30875 (Drier) and 2 WR97X10075 (5x4)s and 2 WR97X10140 (3x2)s and 1 WR97X10036 (8x6) and 1 WR97X10021 (8x8) and 2 W10913906 (Process tube)s

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GWE19JYLHFFS

Near Webster, New York 14580

Zach L

Job Details: 04/03/2026

"Freezer door tilted, creating gap at top. Needs new rails and mounts.; ordrng 1 WR72X29586 (RH freezer bracket) and 1 WR72X29587 (LH freezer bracket) and 2 WR72X29584 (Freezer rails)s"

We serviced a

GENERAL ELECTRIC RANGE

Model JBS86SP6SS

Near Rochester, New York 14616

Zach L

Job Details: 04/03/2026

Replaced convection fan and tested. No change.; ordrng 1 WB34X31766 (Convection fan cover)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Rochester, New York 14616

Zach L

Job Details: 04/03/2026

Replaced control and common failure points for DC shorts.

We serviced a

MAYTAG RANGE

Model MGR6600FZ3

Near Rochester, New York 14626

Zach L

Job Details: 04/03/2026

"Replaced main control and tested, unit working properly."

We serviced a

WHIRLPOOL DRYER

Model WGD5720RR0

Near Rochester, New York 14612

Zach L

Job Details: 04/03/2026

Found gas valves would stay open when flame failed to ignite. Intermittent failure in either valves or flame sensor.; ordrng 1 WPW10328463 (Valves) and 1 WP338906 (Flame sensor)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Hamlin, New York 14464

Zach L

Job Details: 04/03/2026

"Found debris caught in drum liner. Removed debris and tested, working properly."

We serviced a

MAYTAG WASHER

Model MFW7020RF0

Near Hilton, New York 14468

Zach L

Job Details: 04/03/2026

Replaced control and tested. All functions working properly.

We serviced a

WHIRLPOOL WASHER

Model LA8860XWQ0

Near Rochester, New York 14620

Andres V

Job Details: 04/03/2026

Found weak windings on motor and clutch slipping causing no spin and when i got unit to spin I was able to hold down basket by hand.; ordrng 1 WP661600 (Motor) and 1 285785 (Clutch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near West Henrietta, New York 14586

Ben H

Job Details: 04/03/2026

Customer complaint is items are free to the back of the fridge. Found food items directly in front of air channel into the fresh food section. Explained to customer there is freezing air coming through that channel and you have to allow proper distance for airflow. Adjusted setting in freezer to allow less cold air into the fridge

We serviced a

GE WASHER

Model GTW335ASN1WW

Near Rochester, New York 14620

Andres V

Job Details: 04/03/2026

"Did software update on unit. Ran a pressure sensor test, did lock test. Tried to start a spin cycle but unit would not shift. I checked underneath unit saw water leaking from the Gearcase and all lower components. Gave customer quote for repair but they want to invest in a new unit."

We serviced a

GE DISHWASHER

Model GDT630PYM6FS

Near West Henrietta, New York 14586

Trevor

Job Details: 04/03/2026

Installed new door seal and gasket.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near West Henrietta, New York 14586

Trevor

Job Details: 04/03/2026

Installed new control board. Tested okay.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EBS09

Near Penfield, New York 14526

Andres V

Job Details: 04/03/2026

Found damper motor struggling to move damper. Replaced damper and tested to verify proper operation. Unit working properly.

We serviced a

GENERAL ELECTRIC DRYER

Model GFD65GSPV0DS

Near Rochester, New York 14624

Trevor

Job Details: 04/03/2026

Customer complaining that touchpad is not responding or selecting cycle randomly. Order a new touchpad.; ordrng 1 WE22X37339 (User Interface)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Panorama, New York 14625

Jeremy

Job Details: 04/03/2026

"Unit not heating and making squealing noise. Replaced faulty element, rollers, idler and belt. Cleaned roller shafts. Unit tested good.; used 1 4392065 (Repair Kit) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD8000DW4

Near Irondequoit, New York 14622

Andres V

Job Details: 04/03/2026

Found broken belt. Inspected pulley and rollers. ; ordrng 1 W10849499 (Belt)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near East Rochester, New York 14445

Jeremy

Job Details: 04/03/2026

"Circulation pump not operating. Verified faulty pump, ordering sump.; ordrng 1 W11525550 (Sump)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ11

Near Pittsford, New York 14534

Ben H

Job Details: 04/03/2026

Case number 23094251. Customer still having intermittent noise issue. Still unable to replicate issue in the house. Sent a video provided by customer to tech Line and they have not heard that noise before and did not recommend replacing any parts and advised that unless the noise happens in the house while Im there no repair can be made. Customers to monitor unit and if the noise returns get as many videos from different angles as possible

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE27JYMXFFS

Near Penfield, New York 14526

Jeremy

Job Details: 04/03/2026

"Replaced icemaker, unit checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW4107SW0

Near Fairport, New York 14450

Ben H

Job Details: 04/03/2026

"Customer complaint is unit has an intermittent issue where it will not start a cycle and buttons do not respond unless you unplug the unit. Unable to replicate the issue but there is a error code for miscommunication error between the encoder and the ACU as well as a lid lock issue. Ordered encoder, ACU and lid lock; ordrng 1 W11781651 (Encoder) and 1 W11790872 (Acu) and 1 W11513248 (Lid lock)"

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near East Rochester, New York 14445

Jeremy

Job Details: 04/03/2026

"Replaced control and temp selector. Ran calibration and diagnostic cycles, tested good."

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Fairport, New York 14450

Ben H

Job Details: 04/03/2026

Customer complaint is Unit does not power on. I plugged in the unit to diagnose and it Immediately tripped the breaker and Arced at the plug. Found wire harness coming off the terminal block was broken causing a short to ground. Ordered new harness. The receptacle and power cord were damaged in the arc. Customer has been informed the receptacle and cord are not covered by warranty and customer will be responsible for replacing them; ordrng 1 Wh19x27249 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS7

Near Fairport, New York 14450

Jeremy

Job Details: 04/03/2026

Customer wanted refrigerator inspected because they just moved in. Temps recorded 37 in fresh food and -2 in freezer. Explained control functions. Unit operating as expected.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Fairport, New York 14450

Jeremy

Job Details: 04/03/2026

"Complaint of grinding noise during operation. Found teeth slightly worn on splutch and a screw came out of belt guard. Replaced splutch and reinstalled screw. Ran calibration and test cycles, unit tested good.; used 1 W10721967 (CAM) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, New York 14606

Trevor

Job Details: 04/03/2026

Installed new clutch due to customer complaint of a grinding noise when transitioning from wash to spin cycle. Customer confirmed warranty through Orville's for 5 years until 2028.

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Irondequoit, New York 14617

Andres V

Job Details: 04/03/2026

"Replaced upper and lower spray arms. Advised customer to rinse dishes before running unit, to avoid clogging spray arms."

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD24ESSM1WW

Near Rochester, New York 14621

Andres V

Job Details: 04/03/2026

Replaced drain pump. Used GE tool to test for proper operation. Unit working properly.

We serviced a

WHIRLPOOL COOKTOP

Model WFE770H0FZ1

Near Canandaigua, New York 14424

Jeremy

Job Details: 04/03/2026

Oven not heating correctly. Bake element is broken. Ordering element.; ordrng 1 W10779716 (Bake element) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ06

Near Fairport, New York 14450

Ben H

Job Details: 04/03/2026

Customer complaint is freezer does not keep temperature. Found partial frost pattern with high low side pressure and low high side pressure and low watt draw. Unit has an inefficient compressor. Ordered compressor and lokrings ; ordrng 1 W11663223 (Compressor) and 4 W11504432 (5/6)s and 2 W11506619 (8nk)s and 2 W11504420 (8/6)s and 2 W11506635 (Process tube)s and 2 W11504431 (7/5)s and 1 W10805035 (Dryer) and 2 5/1.8s and 2 W11504445 (5/4)s and 2 W11504433 (6/4)s

We serviced a

GENERAL ELECTRIC WASHER

Model GNW128PSMOWW

Near Rochester, New York 14605

Andres V

Job Details: 04/03/2026

Found unit has only one water supply line. Unit is not filling with sufficient water level to start a load.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Rochester, New York 14607

Andres V

Job Details: 04/03/2026

Found heating element has no continuity. Element is getting 120v. Replaced element and tested to verify proper operation. Unit working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Canandaigua, New York 14424

Jeremy

Job Details: 04/03/2026

Unit continuously running drain pump with no water in tub. Verified fill valve is not leaking and pressure tube is clear of obstructions. Replaced control board in accordance with service pointer W11766193. S-code S153EB.

We serviced a

WHIRLPOOL WASHER

Model WTW6150PW0

Near Rochester, New York 14611

Trevor

Job Details: 04/03/2026

Overload error logged. Customer says she was filling washer to the rim with clothes. Advised customer the washer should be filled up to about 3/4 and not to the top. Otherwise the washer tested okay on all functions. Service trip past 6 months. Customer paid discounted service fee.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, New York 14623

Ben H

Job Details: 04/03/2026

Customer complaint was soap dispenser does not always open. Found mechanical lock up in dispenser mechanism. Replaced dispenser and tested unit for proper operation

We serviced a

WHIRLPOOL DRYER

Model WED4107SW0

Near Rochester, New York 14611

Trevor

Job Details: 04/03/2026

Dryer taking a long time to dry due to a blocked exhaust to the outside. The external event flap is caked shut and there is no access due to a mesh cover. Advise customer to remove mesh cover and replace the vent flap. Customer claims she threw out her purchase receipt.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, New York 14609

Dave F

Job Details: 04/02/2026

Replaced control board. Tested to verify proper operation. Unit working properly.

We serviced a

WHIRLPOOL OVEN

Model KSEG950ESS3

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 04/02/2026

"Arrived at home, customer informed me that they called to cancel yesterday. No service needed."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Lima, New York 14485

Ben H

Job Details: 04/02/2026

Customer complaint is unit is running nonstop.Unit has faulty pressure sensor on the control causing drain to run continuously. Replaced control and tested unit for proper operation

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Canandaigua, New York 14424

Ben H

Job Details: 04/02/2026

Replaced broken agitator and tested unit for proper operation

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Canandaigua, New York 14424

Ben H

Job Details: 04/02/2026

Customer complaint is unit doesnt sense the load and will not start. Found wire harness to clutch broken so ordered new harness ; ordrng 1 W11568984 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF336SPS01

Near Farmington, New York 14425

Ben H

Job Details: 04/02/2026

Customer complaint is the door open alarm does not shut off. Found door switch on the right side of the door was broken so i ordered a new one; schdld next appmnt for 4/6 MON !

We serviced a

MAYTAG WASHER

Model LSG7806AAE

Near North Chili, New York 14514

DeVaughn C

Job Details: 04/02/2026

"Unit spins, but will not fill or agitate. Timer, lid switch, and wire harness should be replaced. Further investigation required for repeat issue. Will contact customer with return date. ; O-emld tckt"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW650SPN1SN

Near Hamlin, New York 14464

DeVaughn C

Job Details: 04/02/2026

Customer concerned with mold on bellow and knocking during spin. F38x66 (Vent Damper) & (Out of Balance) error codes stored. Tested spin in diagnostics. Unit reached high speed spin (1300 RPM) with no excessive noise or movement. Mold presence on bellow due to failed vent damper. Bellow and vent should be replaced. ; ordrng 1 WH05X29514 (Gasket) and 1 WH16X29509 (Damper Vent)

We serviced a

GENERAL ELECTRIC DRYER

Model GTX33EASK1WW

Near Rochester, New York 14626

DeVaughn C

Job Details: 04/02/2026

Replaced selector switch then tested. Repair successful.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48GASW0WB

Near Rochester, New York 14615

DeVaughn C

Job Details: 04/02/2026

Customer reports unit will not start. Discovered failed start button. Replaced start button then tested. Repair successful. ; used 1 WE04X24719 (BUTTON START ASM) from stock

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GNE25JYKHFFS

Near Rochester, New York 14626

Zach L

Job Details: 04/02/2026

"Ice maker unable to fill with water. Replaced ice maker and tested, working properly."

We serviced a

GENERAL ELECTRIC RANGE

Model PHS930YPCFS

Near Honeoye Falls, New York 14472

Ben H

Job Details: 04/02/2026

Replaced faulty control and induction tray and tested the unit and it works properly

We serviced a

WHIRLPOOL WASHER-DRYER COM

Model WET4027HW2

Near Rochester, New York 14626

Zach L

Job Details: 04/02/2026

"Replaced control and drain pump. Pointed out preexisting water stain to property management. Tested unit, all functions working properly.; dspstn on spec-tagged invntry: 1 W10919003 WATER PUMP"

We serviced a

KITCHENAID OVEN-MW COMBO

Model KEMS309BSS00

Near Rochester, New York 14612

Zach L

Job Details: 04/02/2026

"Replaced convection element, no change. Found loose connection at board. Customer instructed to leave new element installed. Tested, all functions working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1FTEXSQ00

Near Rochester, New York 14621

Andres V

Job Details: 04/02/2026

Found evap motor windings weak causing slow spin and low cool. ; ordrng 1 WP2315539 (Evap motor)

We serviced a

WHIRLPOOL RANGE

Model WSES7530RZ0

Near Rochester, New York 14612

Zach L

Job Details: 04/02/2026

"Replaced UI and tested, all functions working properly."

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Fairport, New York 14450

Trevor

Job Details: 04/02/2026

Washer is not working due to a faulty capacitor. Install new capacitor and the motor is now running and all functions are working normally.; used 1 W11395618 (Capacitor) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Webster, New York 14580

Andres V

Job Details: 04/02/2026

Unit has error code F7E1 for bad tachometer. Replaced the actuator and tested unit on a diag cycle and drain and spin. Unit is working properly; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

JENN AIR RANGE

Model JGS8750BDS

Near Mendon, New York 14506

Jeremy

Job Details: 04/02/2026

"Oven slow to preheat. Replaced weak bake ignitor, tested good.; used 1 12400035 (IGNITOR) from stock"

We serviced a

AMANA RANGE

Model AGR6603SFW3

Near Mendon, New York 14506

Jeremy

Job Details: 04/02/2026

"Broiler not igniting. Found ignitor is not sparking, ordering ignitor.; ordrng 1 W10333842 (Broil Ignitor) and 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Canandaigua, New York 14424

Jeremy

Job Details: 04/02/2026

"Drain pump intermittent. Found damaged wire to pump, ordering harness.; ordrng 1 W11731988 (Lower Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFT2778EEZ00

Near Rochester, New York 14612

Zach L

Job Details: 04/02/2026

"Compressor and condenser fan not running. Lights and ice box fan only active components. Checked main control, found connector disconnected from board. Reconnected and cycled power, unit started and ran normally, all functions operating."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS07

Near Webster, New York 14580

Andres V

Job Details: 04/02/2026

Replaced the dual valve. Tested ice maker fill valve. Unit no longer makes noise.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Rochester, New York 14616

Zach L

Job Details: 04/02/2026

"Customer heard refrigerator not running. All functions working during visit. Customer has not noticed any change in temperature or thawing in freezer. Customer likely heard unit enter defrost cycle, no issues present."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Fairport, New York 14450

Trevor

Job Details: 04/02/2026

Customer Husband was operating the washer and wasn't familiar with how to hold the start button for 3 seconds. Customer instruct. Slow drain error code logged in diagnostics. Cleaned out partially blocked coin trap filter.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Rochester, New York 14618

Trevor

Job Details: 04/02/2026

No cooling due to faulty inefficient compressor. Refrigerator and freezer lights not working. Install freezer light but the refrigerator light is still flickering. Parts on order. ; ordrng 1 W10832994 (Compressor) and 1 W11683242 (Chrome lights)

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Webster, New York 14580

Andres V

Job Details: 04/02/2026

"Found error code for tachometer missing. When running a diag cycle unit is rubbing against something when in a spin letting it not spin freely. Looked underneath found loose rotor bolt. Slider was sticking. I installed new slider and tested got the same noise. ; rqstng P&A on 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W11195971 (Stator), used 1 W10734521 (Slider) from stock"

We serviced a

MAYTAG WASHER

Model MTW4200SW0

Near Macedon, New York 14502

Jeremy

Job Details: 04/02/2026

"Replaced faulty water valve, strike and lid lock. Tested good."

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GNE25JYKFfFS

Near Pittsford, New York 14534

Jeremy

Job Details: 04/02/2026

Customer complaint of loud whining noise during operation. Unit not making any abnormal sounds during visit. Tested with service tool diagnostics and was unable to recreate the noise complaint. Unit operating as expected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV00

Near Rochester, New York 14616

Zach L

Job Details: 04/02/2026

"Customer did not have shelves arranged properly, causing improper airflow. Some shelves missing from unit. Arranged shelves, sending new shelves to customer.; ordrng 1 W11130200 (Shelf SHIP DIRECT TO CUSTOMER) and 1 W11130203 (Freezer shelf SHIP DIRECT TO CUSTOMER), dspstn on spec-tagged invntry: 1 WP2315549 EVAP FAN MOTOR"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14607

Dave F

Job Details: 04/02/2026

Replaced control board. Tested unit to verify proper operation. Unit is working properly.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Pittsford, New York 14534

Jeremy

Job Details: 04/02/2026

Replaced faulty hot water valve. Unit tested good.

We serviced a

GENERAL ELECTRIC WASHER

Model PTW700BPT0DG

Near Ontario, New York 14519

Andres V

Job Details: 04/02/2026

"Lid is broken at the top left corner, the spring is pushing lid up and wont let is close correctly. ; ordrng 1 WH10X35298 (Lid)"

We serviced a

GE WASHER

Model GFWS3500L0WW

Near Rochester, New York 14620

Trevor

Job Details: 04/02/2026

Washer is noisey due to worn tub bearings. New tub is no longer available. Customer will replace washer.

We serviced a

MAYTAG DRYER

Model MGD7000AW0

Near Rochester, New York 14620

Trevor

Job Details: 04/02/2026

Dryer isn't getting any power. Reset GFCI power outlet. Dryer is now powering on and operating normally.

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3330RZ01

Near West Henrietta, New York 14586

Jeremy

Job Details: 04/02/2026

Outer door glass is shattered. Ordering door; ordrng 1 W11752352 (Door)

We serviced a

GE REFRIGERATOR

Model PWE23KMKMES

Near Rochester, New York 14620

Trevor

Job Details: 04/02/2026

Led lights in the fridge are dimmed due to faulty led. Replacement led light needed. Customer will order and replace LEDs themselves. SV billed on the washer.

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Rochester, New York 14621

Trevor

Job Details: 04/02/2026

Dryer is tumbling but not heating. Dryer isn't getting 240V from outlet. Customer reset circuit breakers and now the dryer is heating okay.

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT670SFV1DS

Near Penfield, New York 14526

Andres V

Job Details: 04/02/2026

Left side door pulley cable fell off the hinge. Reinstalled cable to hinge door now has tension when opening.

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GFE28GYNKFS

Near West Henrietta, New York 14586

Jeremy

Job Details: 04/02/2026

"Customer complaint food is spoiling too quickly. Checked temps on arrival fresh food was 37 and freezer was -1. Plugged in service tool, no firmware update. Called techline, confirmed good evaporator and cabinet temps, and operating history. Per techline unit is operating as expected.Case # 21543704"

We serviced a

GE REFRIGERATOR

Model GWE19JYLEFFS

Near Rochester, New York 14624

Trevor

Job Details: 04/02/2026

5 year warranty on sealed system. No cooling due to faulty compressor. There is no evidence of freon leak. Ordering compressor and filter drier. Compressor comes with 2 lock rings. Need to confirm.; ordrng 1 WR87X43267 (Compressor)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Webster, New York 14580

Dave F

Job Details: 04/02/2026

"Replaced suspension rods. Ran a diagnostic cycle to verify proper operation, unit working properly."

We serviced a

KITCHENAID COOKTOP

Model KCIT730SBLP01

Near Penfield, New York 14526

Andres V

Job Details: 04/02/2026

Replaced the left side burners. Tested both elements at the same time while having a third burner on the right side. Unit is working correctly.

We serviced a

WHIRLPOOL WASHER

Model WTW4107SW0

Near Irondequoit, New York 14622

Dave F

Job Details: 04/02/2026

Complaint is unit leaking during cycles. Found a pinhole leak in the non OEM drain hose extension. Customer was informed the OEM extension is not covered by warranty. Customer will correct issue themselves. No repairs required.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Brighton, New York 14620

Dave F

Job Details: 04/02/2026

"Replaced control board and tested to verify proper operation. As soon as the drain pump started, there was a loud pop from the board and the lid lock light stayed. Found that the relay had blown as soon as drain pump tried to engage. ; ordrng 1 W10919003 (Drain Pump) and 1 W11607637 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFU0

Near Rochester, New York 14618

DeVaughn C

Job Details: 04/02/2026

"Unit leaking during use. F6E5(ACU & Expansion Board Miscommunication), F3E1 (Water Level System Error), F8E3 (Overflow Condition) , & F0E1 (Load Detected During Clean Washer Cycle) error codes stored. Discovered hose from inlet valve causing water event. Hose should be replaced. ; ordrng 1 W10239949 (Inlet Hose)"

We serviced a

WHIRLPOOL WASHER

Model MTW6205RW1

Near Scottsville, New York 14546

Trevor

Job Details: 04/01/2026

"Washer is constantly draining and the lid is locked. Customer damage lid trying to open washer. Customer also complain that the power button does not always work and he has to try several times to turn washer on. Ordering new control board, little lock and touchpad.; ordrng 1 W11806069 (Control board) and 1 W11670519 (Lid latch) and 1 W11797451 (Touch pad)"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Rochester, New York 14623

Trevor

Job Details: 04/01/2026

Internal lint screen to the evaporator is clogged. Disassembled unit to access lint screen. Reassembled and tested okay.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Irondequoit, New York 14609

DeVaughn C

Job Details: 04/01/2026

Customer reports drain pump turns on randomly and wont complete cycles. Pressure sensor has failed. Replaced control board then calibrated. Repair completed successfully.

We serviced a

MAYTAG DISHWASHER

Model MDH949AWQ1

Near Rochester, New York 14609

Trevor

Job Details: 04/01/2026

Dishwasher is not powering on do to no power at outlet. Advise customer to have the breaker or outlet repaired.

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BSRWS

Near Rochester, New York 14609

Trevor

Job Details: 04/01/2026

Unable to verify customer complaint that water was leaking from the top left side of the washer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB

Near Irondequoit, New York 14622

Trevor

Job Details: 04/01/2026

Refrigerator is not running and only has lights. Display board has a slash instead of numbers. Install new control board. Refrigerator is now operating normally; used 1 WPW10503278 (Control board) from stock

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT755SYV1FS

Near Rochester, New York 14609

Trevor

Job Details: 04/01/2026

"Customer complaint of grinding noise during wash cycle wasn't heard during visit. Also complain of dripping on floor during cycle was not observed. Order new wash motor and installed wash arm.; ordrng 1 WD19X31499 (Wash motor), used 1 WD22X33499 (Spray arm) from stock"