Local Reviews
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David L.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Unit was not making ice because the ice maker was switched to the off position behind the ice bin. Tested ice maker is diagnostics. Harvest passed. Fill failed due to a frozen tube. Thawed tube. Ice make filled afterwards
David L.
REFRIGERATOR WHIRLPOOL WRFA32SMHZ01 Freezer building frost on product. Found the fresh food door mullion heater was off causing cold water to drip on the freezer door gasket causing the infiltration. Turned on the heater and sealed the liner to the cabinet. Raised door a bit for better gasket contact. Customer to monitor
David L.
REFRIGERATOR FRIGIDAIRE FFHS2611PFBA Freezer door binding slightly. Greased cam and adjusted lower hing. Door shuts properly.
David L.
DRYER MAYTAG MEDB835DW3 Sr775726088 called Techline to document finding on dryer for long dry times. Arrived as a very small load was just finishing. Load ran for 40 min and all items were as expected. Air flow testing good. Customer has a brand new clean vent. Adjusted the sensor dry setting to add 30%more dry time. Techline did not recommend doing anything else.
David L.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Unit has a low side leak and is not cooling. Will require an evaporator and compressor. Unit is OOW quoted for evaporator and compressor. Customer denied the repair.
David L.
RANGE WHIRLPOOL AGR5725RDQ Unit was not lighting due to a weak ignitor. Replaced the ignitor. Unit tested good.
David L.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced door due to dent and cracked bin
Shaiman C.
DISHWASHER KITCHENAID KDFE104DSS1 Replaced wheel assemblies. Unit testing good.
Dave F.
REFRIGERATOR WHIRLPOOL MBF1958XEQ1 Freezer evap frosted over . Went into diagnostics. Tested thermistors tested good . Tested heater . Tested good . Defrost thermostat tested good . Unit needs jazz board WPW10503278 . Installed . Defrosted unit . Unit tested good .; used 1 WPW10503278 (ADC - JAZZ) from stock
Shaiman C.
DISHWASHER KITCHENAID KDPE234GPS0 Front door went missing. RTM declined further repair.
Steve M.
DISHWASHER KITCHENAID KDTE334GPS0 "Replaced upper racks for door not closing properly. The door is closing properly. ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL WRX7355DBM00 S38253 replaced defrost drain for ice accumulation on freezer floor. The refrigerator heck’s good. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
Dave F.
REFRIGERATOR KITCHENAID KRFF305ESS02 Damper is very loud . Replaced damper . . Tested unit . Tested good .
Dave F.
COOKTOP WHIRLPOOL WFE320M0ES2 Wrong property address . Lady in office wasn't sure what property this was for .
Dave F.
REFRIGERATOR WHIRLPOOL WRS965CIAH00 Fresh food section is 35 degrees unit is set for 36 . Freezer set to 0 Temps are 0 . Damper making alot of noise . Replaced . Tested unit . Tested good . Unit is making ice and temperatures are correct . Evap fan is working. Tested thermistors in diagnostics. Tested good . Tested heater . Tested good . No frost build up on evap .
David L.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced freezer module for no light.
Evan E.
DRYER MAYTAG MGD6630HW0 Customer stated that unit was rattling while unit was running. Upon inspection discovered that screws for heater bracket were extremely loose in addition to motor mount brackets. Tightened both and ran multiple test cycles. Ran unit for customer once reassembled. Unit tested good
Evan E.
DISHWASHER KITCHENAID KDTM354DSS5 Customer stated that top rack was falling. Upon inspection discovered that adjuster on right side of rack had come disassembled cover for adjuster had fallen off causing rack not to sit correctly. Reassembled adjuster and tested rack for customer. Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
David L.
DISHWASHER KITCHENAID KDFE104DWH5 Reinstalled dispenser gasket. The wash motor is only operating intermittently. Will run but will not always spray. Ordering sump and lower spray arm. ; rqstng P&A on 1 W10858786 (arm-spray) and 1 W11085683 (pump&motor)
Shaiman C.
DISHWASHER WHIRLPOOL KDFE104HPS0 "Unit fills with water but bottom spray arm does not function properly. Replaced motor. Unit still would not wash correctly. Upon further investigation discovered there is no drain loop installed; just a short hose going from the drain pump to a pipe in the basement. Due to the drain setup, water would siphon out as the unit was filling. Sending hoses to customer. ; ordrng 1 8269144SHIPDIRECT (DRAIN HOSE SHIP DIRECT) and 1 WPW10545278SHIPDIRECT (DRAIN HOSE W/ CHECK VALVE SHIP DIRECT)"
Evan E.
WASHER WHIRLPOOL GHW9150PW4 Customer stating that unit is filling on its own after cycle has finished. Ran diagnostic cycle and actuated cold and hot valves on & off. Discovered that cold valve is staying open causing issue. Unit needs water valve. Ordering water valve
Steve M.
DISHWASHER WHIRLPOOL WDF760SADM3 "Replaced inner door, bottom seal and hinges. Replaced pump. For persistent leaking while washing. Customer is goin to monitor"
Shaiman C.
DRYER WHIRLPOOL WED5520SQ0 Replaced temp selector switch. Customer monitor.
Evan E.
WASHER MAYTAG MHW8150EW0 Customer stated that unit is not dispensing soap through dispenser properly. Upon inspection discovered that customer was not adjusting detergent concentration before cycle causing minimal soap to enter machine. Tested concentration adjustment during cycle and found that when setting unit to 2x concentrate this will dispense generous amount of detergent into machine. Spoke with customer about adjusting concentration based on cycles. Customer was also inquiring about black spots on top of dispenser. Advised customer that best solution is to clean with oxi every 5-6 months to prevent build up. Unit testing good otherwise.
Steve M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced Orion control for not cool Ff section. Same result. Called tech line again and retested. Found bad thermistor reading this time in FF compartment. 96. Other times when we tested it was 60. Tech line wants to ; ordrng 1 W11099568 (cover-evap) and 1 W11314429 (UI)
Evan E.
DISHWASHER GE GDT720SGF0WW Replacing wash motor kit due to unit windings inside motor going bad causing unit to be very noisy while running. Replaced wash motor and drain pump. Ran test cycle. Unit tested good
Shaiman C.
WASHER WHIRLPOOL WFW9150WW00 Customer concerned about unit leaking under heavy loads. No error codes stored. Ran auto test cycle and could not recreate issue. Suspected a failed bellow. Customer declined further repair.
Shaiman C.
DISHWASHER MAYTAG MDB7759SAB3 Customer concerned about unit leaking. Gasket was ripped in the corners. Replaced inner gasket. Repair successful. ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Evan E.
WASHER AMANA NTW4516FW3 Customer stated that unit would not progress through cycles. Upon inspection discovered that lid was loose causing latch to not align properly. Located lid screws and tightened. After doing so unit was able to lock lid and start cycle. Ran diagnostic cycle. Checked for error code. Cleared code f5e2 (lid latch fault). Unit tested good ; dspstn on spec-tagged invntry: 1 W11170317 CONTROL
Dave F.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Techline SR 7725948747 . Unit is not Cooling . Compressor is running . But is not cooling . Techline said put UV drier on unit needs sealed system work . Ordering UV drier WPW10143759 . Ordering door 13107553SQ . Badge W11223753 . ; ordrng 1 13107553SQ (dor-fip ss) and 1 W11223753 (nameplate) and 1 WPW10143759 (dryer)
Dave F.
REFRIGERATOR KITCHENAID KRMF706ESS01 Unit is not defrosting . Called techline SR 7725951181 . Checked thermistors tested good . . Techline said to replaced is control board . WPW10675033 ordering board .; ordrng 1 WPW10675033 (cntrl-elec)
Evan E.
RANGE KITCHENAID KFED500EWH03 Customer stating that they cannot summer with front left burner. When setting temp for dual burner unit will not heat. Replaced switch and tested element again. Element is experiencing same result. Ordering left front element ; ordrng 1 W11101459 (LF BURNER )
Steve M.
REFRIGERATOR KENMORE 106.50023.211 Temps are warm In Freezer. The frost pattern looks good on bottom of evaporator. Ordering thermostat for no ice. ; ordrng 1 W10396166 (thermostat)
Steve M.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Found evaporator frosted. The defrost thermistor failed in diagnostics. After defrosting it passed. The thermistor had good resistance. Called tech line. They want to replace thermistor. ; ordrng 1 W11366397 (HARNESS)
Steve M.
RANGE WHIRLPOOL WEE730H0DS0 Ordering correct color; ordrng 1 W10728516 (panl-cntrl)
Steve M.
REFRIGERATOR MAYTAG MFI2269FRZ Found damper as frozen. Also did not read open or closed in diagnostics. Repeated connection and control read damper. Ordering damper. ; ordrng 1 WPW10127427 (control)
Dave F.
OVEN-MW COMBO JENN AIR JMW2427DS01 F2E0 key pad disconnected error code . called techline SR 7725953307. Checked all user interface connections. All connected and proper location of wires . Ordering new user interface. As techline suggested. W11236900; ordrng 1 W11236900 (console)
Evan E.
DRYER KENMORE 417.804127 Customer stated that drum wouldn’t move. Upon inspection discovered that bearing in rear of unit had gone bad. Bearing had made contact with heater. Ordering bearing and heater ; ordrng 1 131553900 (HEATER ) and 1 5303281153 (BEARING KIT )
Evan E.
RANGE WHIRLPOOL WFE525S0HZ1 Customer stated that unit needs cooktop. Unit is outside of 30 day cosmetic window. Customer will need to call whirlpool to seek cosmetic authorization. ; ordrng 1 W11156895 (COOKTOP )
Evan E.
OVEN WHIRLPOOL WFG770H0FZ0 Customer stated that bake would not light. Checked for error codes upon arrival. No codes present. Discovered that ignitor was failing to spark at bake burner. Broil was functioning as it should. Installed new ignitor unit still would not spark. Called techline 7725934562 techline recommendation is replacement of dsi board. Ordering DSI board ; ordrng 1 WPW10511278 (DSI SPARK MODULE )
Evan E.
RANGE MAYTAG MER8800FZ2 Customer stating that oven light is not stating lit. Upon inspection discovered issue with harness connector and p6 on control. Issue is with connector on harness and also pins on control. Ordering harness and control ; ordrng 1 W11188459 (HARNESS ) and 1 WPW10340323 (CONTROL)
Dave F.
REFRIGERATOR WHIRLPOOL WRF560SMYM00 "Freezer frosting up still . Called techline SR 7725728072 . Had called techline in previous called . SR number above is the same number . . Previous call I was told to change the UI because that was what controls the defrost in this unit . Called techline today . They said to replace the control in the back as that is the one that controls the defrost . confirmed that the info from previous call was wrong . Tested thermistors at control. Tested good and were within resistance range . Ordering control board W11034366; ordrng 1 W11034366 (cntrl-elec), dspstn on spec-tagged invntry: 1 WPW10420741 SWITCH-PTS"
Dave F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Left hand door . Liner not molded right and is not contacting the door switch and pushing it in all the way . Ordering new door W11104477 .checked door leveling and door hinge they are in the correct location .; ordrng 1 W11104477 (dor-fip)
Dave F.
REFRIGERATOR KITCHENAID KBFS25EWMS1 Mildew on door gaskets . Found that the humidity control was on turned on. Which may cause that . Gaskets that we're ordered were the wrong color . Ordering right ones W10830162; ordrng 2 W10830162 (gasket-fip)s
Steve M.
WASHER MAYTAG MHW5500FW1 Sr#7725932064Tested unit. Unplugged each component and restarted machine. No response. The ui has power but not responding. Ordering ui and control again. Called tech line to document due to reoccurring issue. ; rqstng P&A on 1 W11218376 (UI)
Steve M.
RANGE WHIRLPOOL WEE510S0FV1 Part came in damaged Ordering another console. ; ordrng 1 W10893944 (panl-cntrl)
David L.
WASHER MAYTAG MVWB766FW1 Detergent drawer is rusting. Ordering detergent drawer. Gearcase is making a noise at low speed. Ordering gearcase ; ordrng 1 W10811956 (GEARCASE) and 1 W10919352 (drawer)
David L.
REFRIGERATOR KITCHENAID KFIS29BBMS00 Fresh food evaporator fan is very loud. Ordering a new fan; ordrng 1 W10633627 (motor-evap69.82)
David L.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Parts ordered were incorrect. Part needed is the reservoir. Located the reservoir and called the customer to reschedule. ; ordrng 1 W10879761 (reservoir)
David L.
MICROWAVE GE JVM3160RF2SS Replaced latch and switches. Unit still tripping breaker after powering on. All switches operational. Power relay is not changing position and is likely causing the issue quoted for control. Customer denied repair. ; saved tckt
Evan E.
WASHER FRIGIDAIRE FAFS4272LW0 Customer stated that cycle time was changing and items were coming out wet. Upon inspection discovered that spin speed had been adjusted causing time adjustment. This was also reason items were coming out wet. Ran test spin cycle to confirm function. Unit tested good ATEC Warranty
Shaiman C.
DRYER WHIRLPOOL LGQ8000JQ4 "Unit would not heat, no flame present, customer states there was a gas smell before failing completely. Jumped wires going to thermal fuse & ignitor illuminated. Flame ignited twice then failed the third time. Igniter was strong enough to activate coils but too weak to light flame; thus causing gas smell. Replaced thermal fuse, returning to replace ignitor. ; ordrng 1 279311 (IGNITOR ), used 1 WP3392519 (FUSE-THERMAL) from stock"
Evan E.
RANGE MAYTAG MGR5775QDS Replacing ignitor due to old ignitor failing to light bake element. Replaced ignitor. Ran test cycle. Unit tested good
Dave F.
REFRIGERATOR WHIRLPOOL SX22SL Compressor on unit is seized . Quoted customer for compressor and sealed system work . Customer decided best to by new unit due to age .
Dave F.
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 Replaced ice maker due to not cycling . Installed new ice maker . Cycled unit . Tested good . Customer water pressure was a little low . Customer will fix issue .; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Shaiman C.
WASHER MAYTAG MVWB880BW0 Customer concerned about water continuously dripping into the basket. Suspecting failed water valves. ; rqstng P&A on 1 W10853723 (WATER VALVES)
Dave F.
WASHER WHIRLPOOL WFW9150WW01 Bellow has discoloration. Customer wants it replaced. Replaced bellow tested for leaks . No leaks . Unit tested good .
Steve M.
DISHWASHER KITCHENAID KDFE304DSS1 Tested dishwasher in diagnostics and could not recreate issue. Found it was tipped forward and the water was more towards the front of unit. Tipped back and added a screw under machine to prevent it from moving. While inspecting the upper rack I broke the tab on right adjuster. Ordering adjuster. ; ordrng 1 WPW10546503 (adjuster)
Dave F.
OVEN WHIRLPOOL WOS51EC0HS01 User interface would not stop cycling on and off . Power cycled unit . No change . Reseated connections to UI . No change . Replaced user interface. Tests unit . Tested good .
Dave F.
MICROWAVE WHIRLPOOL WML55011HS2 Replaced magnetron thermostat. Tested unit . Tested good . It is heating .
Steve M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer stated the ice maker was only making ice sporadically after repair. This weekend it was working though. Tested ice maker and it is functioning as expected. Customer is going to monitor.
David L.
DISHWASHER KITCHENAID KDTE104ESS4 Replaced the control due to the dispenser not opening. Verified dispenser and heater operation in diagnostics. Unit tested good.
David L.
REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced control and thermistor harness due to frosting of the fresh food evaporator per tech line. Cleared ice from evaporator and defrost drain. Customer to monitor. The customer was not home for a signature
David L.
REFRIGERATOR GE GFSS6KKYCSS Remove ice from defrost drain and installed heater adapter kit to keep drain from freezing. Pulled unit out and cleaned drain tubes and check valves. Customer to monitor
Shaiman C.
DRYER WHIRLPOOL LGQ8000JQ4 "Unit would not heat, no flame present, customer states there was a gas smell before failing completely. Jumped wires going to thermal fuse & ignitor illuminated. Flame ignited twice then failed the third time. Igniter was strong enough to activate coils but too weak to light flame; thus causing gas smell. Replaced thermal fuse, returning to replace ignitor. ; ordrng 1 279311 (IGNITOR ), used 1 WP3392519 (FUSE-THERMAL) from stock"
David L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ Moisture building in fresh food section when door is opened. Slight moisture on shelving due to normalInfiltration furring humid weather. Gaskets sealing well. Went over use and care with the customer.
David L.
REFRIGERATOR WHIRLPOOL WRF560SEHV00 Found unit not cooling in the fresh food section. The bail bail arm on the ice maker was disconnected allowing ice to build and prevent the door from shutting. This causing ice to form near the fan and stop it from turning. Removed evaporator cover and cleared ice. Fan testing good. Reinstalled cover and reattached the bail arm. Customer to monitor
Shaiman C.
WASHER HOTPOINT HTWP1400F1WW "Customer states unit won’t spin or drain, tub full of water. No error codes on motor. Drain pump sounds like it’s running but won’t drain. Removed water from tub. Upon replacing pump, discovered a foreign object blocking the impeller; most likely the cause of failure. Replaced pump. Unit testing good."
Shaiman C.
DISHWASHER MAYTAG MDB8989SHZ0 Dispenser was cracked causing the spring mechanism to fall out. Replaced dispenser. Unit testing good.
Shaiman C.
WASHER MAYTAG MVWX655DW0 "F5E2, F7E1, F0E5 error codes stored. Agitator was loose upon arrival. Ran test verification cycle and unit would not spin as it should. Hub splines were worn. Replaced hub then secured agitator. Unit testing good. ; dspstn on spec-tagged invntry: 1 W10914557 PUMP-DRAIN , used 1 W10528947 (HUB) from stock"
Shaiman C.
DRYER WHIRLPOOL WED9470WW1 "Large thermal event caused significant damage to the wire harness, top panel, user interface, and control board. Smoke damage within the entire cabinet of unit, including the drum. Unit is unrepairable. Whirlpool safety team will be reaching out to customer for a resolution. Tech Line SR#: 7725941275Safety Team SR#: 7725941511"
Dave F.
OVEN WHIRLPOOL WFE525S0HV1 Panel that covers the door that is held on by adhesive foam has pulled away . Heated panel and foam adhesive. Pushed panel back together.panel is now holding together as expected. Unit came delivered like that . If problem persists may need adhesive foam tape .
Evan E.
RANGE WHIRLPOOL WFG320M0BS3 Customer stated that while running bake cycle outer door glass had shattered. Customer stated door was extremely hot when glass shattered. Upon inspection discovered that door was not properly installed.Door was missing mutual was screws along bottom of door frame. Replaced outer glass and replaced screws. Ran test bake cycle to 350 degrees. Inspected door once preheating unit. Temperature around door is normal. Unit tested good
Steve M.
REFRIGERATOR AMANA ABB1922FEQ Tested refrigerator. Both fans and the damper are working as expected. No abnormal noises. Cleaned coils and checked in machine compartment for anything g that could be hitting the fan. Everything looks good. The customer is going to monitor.
Steve M.
REFRIGERATOR KITCHENAID KRFC300ESS01 Found top of door hitting cabinet. Moved unit. Door is closing. Found water on freezer seal. Turned humidity control on and caulked frame where cabinet meets liner.
Steve M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found rails were frozen. Removed frost and added grease to bearings. Found gaps in liner and top of freezer was frosted up. Removed frost. Raised door and added perma gum behind gasket. Caulked frame. The freezer tests good.
Steve M.
REFRIGERATOR AMANA ABB1924WEW2 "S38253 replaced defrost drain for ice accumulation on freezer floor. Removed all ice. The refrigerator tests good ; dspstn on spec-tagged invntry: 1 W11197501 CONTROL PANEL , used 1 W10619951 (TUBE-DRAIN) from stock"
Evan E.
DISHWASHER WHIRLPOOL WDT780SAEM1 Customer stated that unit was dripping from right side of door intermittently. Upon inspection discovered build up of debris near right side gasket and inside door and also air gap inside door was full of debris. Cleaned air gap and also right rode gasket. Ran diagnostic cycle and monitored unit during operation. Could not replicate leak. Customer to monitor if issue persists. If issue arise’s again. Order door gasket. W10300924; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Steve M.
DISHWASHER KITCHENAID KDPE234GPS0 Replaced motor sump for not starting. The dishwasher was unhooked when I replaced sump. I could not test. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
Shaiman C.
DRYER WHIRLPOOL WGD4850HW0 Door catch was damaged preventing door from closing properly. Replaced catch. Repair successful.
David L.
REFRIGERATOR KITCHENAID KFIS29PBMS00 There is ice build up in the freezer due to the freezer door gasket falling off at the bottom of the door. Unable to reinstall due to wear. Ordering freezer gasket; ordrng 1 W10407216 (gasket-fip)
David L.
REFRIGERATOR MAYTAG MFF2558VEM10 "The bail arm is not longer fastened into the ice maker. Replaced the ice maker and secured bail arm. The ice maker in the parts break down did not match the current equipment. Substituted parts to match. ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 W10884390 (ICEMAKER) from stock"
David L.
RANGE FRIGIDAIRE FEF450WFDC Readjusted oven door that had come out of the receiver. Door shuts properly
David L.
DRYER WHIRLPOOL MED8200FW2 Unit was running when I arrived and had some moisture on the door. Saw the steam valve spraying into the drum. This is because the reduced static option had been selected which will add moisture at the end of the cycle to reduce static cling. This will also take place if the steam boost setting is on. Cleaned seal that was allowing water to drip out of the door slightly. Sent a copy of the use and care guide to the customer as a reference.
Shaiman C.
WASHER WHIRLPOOL WTW4850HW1 Customer states the unit grinds at the end of the cycle while it’s spinning. No error codes stored. Ran a test verification cycle with no issues. Tested spin in manual diagnostics. Unit indeed made unusual noise and seemingly hesitate briefly at consistent intervals. Suspecting an object is stuck between the outer basket and inner tub. Returning with gear case in case otherwise. ; ordrng 1 W11035747 (GEAR CASE)
Shaiman C.
WASHER KENMORE 110.2087299 "Unit would not spin or drain. Manually pressed the lid switch, then the unit began to spin and drain. Suspecting a faulty lid switch. ; ordrng 1 WP3949238 (LID SWITCH)"
Shaiman C.
DRYER KENMORE 110.967427 Customer reports that the unit heats intermittently. F1 error code (Control Failure) stored. Control board should be replaced. ; ordrng 1 WPW10174746 (CONTROL)
Dave F.
REFRIGERATOR KITCHENAID KSF26C4XYY03 Doors and hinges for top and bottom were removed . Installed hinges . Looked for physical damage . No damage . Greased hinges and installed doors . Look at wire harness on the left hand door . No tears . Hooked up water line to refrigerator. Turned on looked for leaks . Tested water dispenser. Tested good . Leveled unit . Felt the cabinet was getting hot . Went to test four condenser fan not running . Tested power at fan plug . Has 120 volts . Ordering fan WP2188874 . Customer has extended warranty and is going to call .; ordrng 1 WP2188874 (condenser fan motor)
Evan E.
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 "Customer stated that unit was tripping breaker every time new light bulb was installed. Replaced thermal fuse due to fuse testing open. Unit powered up as it should. Ran test cycle. Unit is now functioning. Light socket and possibly control will need to be replaced ; ordrng 1 W10210871 (SOCKET ) and 1 W11342846 (CONTROL), dspstn on spec-tagged invntry: 1 W10138793 FUSE-THERMAL"
Evan E.
RANGE WHIRLPOOL WFE505W0HS1 Customer stated that when removing drawer discovered that side panels of oven were beginning to rust from inside out. Included pictures of issue. Ordering side panels ; ordrng 2 WPW10162245 (SIDE PANEL )s
Dave F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Ice maker won't cycle . Tested power at L and N on ice maker held door switch did not get power going to icemaker . Ordering control W11043763 . Bring new ice maker in case . ; ordrng 1 W11043763 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11043013 VALVE"
David L.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Everything in the fresh food is frozen. Could not get damper to close ordering damper and thermistor; ordrng 1 W11317276 (diffuser) and 1 WPW10384183 (thermistor)
David L.
REFRIGERATOR MAYTAG MFW2055DRM01 "The unit needs and drain tube drain tube sent out was not the correct part. Reordering ; rqstng P&A on 1 W11190084 (tube-drain), dspstn on spec-tagged invntry: 1 W11190084 TUBE-DRAIN"
Shaiman C.
WASHER WHIRLPOOL WTW4816FW2 Unit would not turn on. LED indicator light on board was not illuminated. Replaced board. Unit would work as it should however a scraping noise was present during spin. Removed basket then reassembled. Noise went away. Suspecting the basket was misaligned on the shaft. Unit testing good.
Shaiman C.
WASHER MAYTAG MVWX655DW Customer states clothes aren’t coming out clean. F0E5 code stored. Basket was not centered most likely causing machine to become off balance then stop spinning. Leveled machine then calibrated. Unit testing good.
Dave F.
VAN FORD TRANSIT CONNECT RF bearing fixed . Oil change . Paid with company card . Sent receipt to office
David L.
RANGE JENN AIR JDR8895BAS Front right burner valve is not able to be adjusted and is causing lighting problem. Quoted 421.12 for valve replacement. It’s likely the burners will have to be drilled out in order to service the manifold. Explained this extra cost to the customer. They declined to have it repaired. (649.42) cycled both oven to check temperature. Both averaging 3 valve is 7502P562-60
David L.
DRYER GE DCCB330GD0WC Replaced gas coils due to intermittent heat. Unit tested good; used 1 279834 (COIL KIT) from stock
David L.
DRYER ROPER REX5634KQ1 Replaced broken belt due to unit not spinning . Rollers and idler checked good. Clear ; used 1 341241 (BELT) from stock
David L.
REFRIGERATOR KITCHENAID KRFF300ESS Customer had the door slightly ajar which caused some frost build up. Door had been adjusted before I arrived and is sealing well. No first at this time. Checked closures and gaskets. Unit checking good.
Evan E.
MICROWAVE WHIRLPOOL WMH78019HZ0 Customer stating that unit will not shut light off when shutting door and now door will not stay shut. Unit needs updated interlock switches. Installed new interlock switches. Tested unit. Unit tested good
Evan E.
WASHER WHIRLPOOL WFW95HEDW0 Customer stated that unit would be stuck in drain lockout mode at end of cycle. Checked for error codes. Unit displaying code f8e3 for overflow condition. Suspecting Blockage at airtrap. Inspected airtrap and discovered trap was clogged with debris. Removed airtrap to clean. Cleaned trap and reinstalled. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP
Evan E.
DRYER WHIRLPOOL WGD8500BW0 Customer stating that they are not able to shut door. Upon inspection discovered that door catch was not aligning with strike. Discovered that catch clip was broken off causing issue replaced catch. Tested door. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10111905 CATCH
Evan E.
OVEN WHIRLPOOL WGG745S0FS Customer stated that while running bake cycle on lower oven unit would not heat up. Upon inspection discovered ignitor was failing to light burner bar. Replaced ignitor ran test bake cycle unit tested good. Customer also stating that upper oven broil is experiencing same issue. Replaced ignitor for broil. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
Evan E.
DISHWASHER WHIRLPOOL DU1055XTVS2 Customer stated that unit was not powering up. Upon inspection discovered that thermal fuse had blown. Replaced fuse and ran test cycle. Unit tested good
Evan E.
MICROWAVE WHIRLPOOL WMH31017HS3 Customer states that unit is flashing F4e1 error code. Discovered that relay has been welded shut causing issue. Replaced board and ran test cycle. Unit was still having issue after replacing board replaced interlock switches Unit tested good; used 1 W11244490 (INTERLOCK) from stock
Dave F.
DISHWASHER MAYTAG MDB8959SFZ4 "Replaced tracks with truck stock W11259785 and W11259786 . Tracks had separated. Special Project S22916 . Tested unit . Tested good no error codes .; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Dave F.
DISHWASHER WHIRLPOOL WDT750SAHV Door isn't shutting . Feels hard to pull and is making noise . Found a piece of insulation had wrapped around the rope to the pulleys for the doors and got tangled . Removed insulation and make sure it would happen again . Tested unit . Tested good .
Dave F.
DRYER AMANA NED4655EW1 Called techline SR 7725928081 . Found Heater was grounded to unit and wouldn't turn on. Replaced heater element and timer . Tested unit . Tested good . Vent tested good . Recommended replaced vent as the type that is used is not recommended.
Shaiman C.
DISHWASHER WHIRLPOOL WDT780SAEM1 Replaced motor. Unit testing good.
David L.
FREEZER WHIRLPOOL WRF555SDFZ08 Replaced warped door due to air infiltration. Unit tested good
David L.
REFRIGERATOR AMANA ARB8057CB Unit was not cooling due to a failed start device replaced with spare. Did not charge for part
David L.
OVEN AMANA AER6603SFW2 Oven door had come out of its hinges. Reinstalled oven door. Oven tested good
Evan E.
MICROWAVE WHIRLPOOL WMH31017HS3 Customer states that unit is flashing F4e1 error code. Discovered that relay has been welded shut causing issue. Replaced board and ran test cycle. Unit was still having issue after replacing board replaced interlock switches Unit tested good; used 1 W11244490 (INTERLOCK) from stock
Steve M.
RANGE ELECTROLUX EW30DS65GS7 Replaced user interface controller for f15 signal error code. The rename heated and tested good.
Evan E.
WASHER WHIRLPOOL LSQ8520JQ0 Customer stated that unit would not spin still since repair. Upon inspection discovered that lid switch connector was loose causing issue. Reseated connector and ran spin cycle. Unit began to spin. Unit tested good
Evan E.
DISHWASHER MAYTAG MDB4709AWB1 Customer stated that unit was not powering up. Checked for 120v at control. Control was not receiving power. Thermal fuse tested closed. Checked connection at junction box. Discovered that unit had shorted out on neutral side on line. Thermal event had occurred at wire nut. Trimmed and replaced wire nuts. Tested unit. Unit tested good
Evan E.
WASHER WHIRLPOOL LSQ8520JQ0 Customer stated that unit would not spin still since repair. Upon inspection discovered that lid switch connector was loose causing issue. Reseated connector and ran spin cycle. Unit began to spin. Unit tested good
Evan E.
RANGE FRIGIDAIRE PLGS389ECI Replacing control board due to board shorting out during bake cycle. Unit was intermittently Turning on and off. Replaced control. Tested bake /broil all functions working as they should. Unit tested good
Evan E.
WASHER MAYTAG MHW8200FW0 Replacing control due to unit not spinning out clothes. Items are coming out water at the end of the cycle. Replaced control and ran diagnostic cycle. Unit completed all portions of test cycle as it should. Unit tested good
Evan E.
RANGE JENN AIR JDS1750FS0 Replacing valves due to customer not being able to adjust flame height on front burners. Replaced valves. Adjusted flame height for customer. Unit tested good
David L.
REFRIGERATOR MAYTAG MBF2258FEZ03 Door is swinging open and hitting furniture. Adjusted the feet so the door was less aggressive.
David L.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced controls due to intermittent cooling.
David L.
FREEZER WHIRLPOOL WRS315SNHM01 Fresh food section is not cooling due to insulation completely restricting the air return in the fresh food section called Techline. Emailed pics to whirlpool. Was able to eliminate the insulation restriction from the freezer side customer to monitorSr7725910764Whirlpool_techline@whirlpool.com
Shaiman C.
DRYER WHIRLPOOL MEDC465HW0 Customer concerned about a noise during operation. Removed drum and inspected the support rollers and lint chute. Lint chute was bouncing against the drum causing noise. Adjusted chute. Unit testing good customer satisfied.
Steve M.
REFRIGERATOR GE PFCS1RKZHSS Tested ice maker and it harvested and called for water. The ice cubes I it were good size. Found the condenser coils were getting plugged and the cabinet sides were warm. Also very war. Air from under refrigerator. Cleaned coils. Customer is going to monitor ice for 24 hours
Steve M.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Found frost on top of freezer liner. Caulked gaps where liner meets cabinet to prevent any warm air from entering freezer. The refrigerator tests good
Shaiman C.
DISHWASHER MAYTAG MDB4949SHZ0 Tub is damaged and needs to be replaced. RTM declined further repair.
Evan E.
DRYER WHIRLPOOL MEDC200XW3 "Customer stated that unit was not tumbling but still heating. Upon inspection discovered that thermal fuse tested open and heater was making contact with tower. Was able to bend heating coil away from tower wall and replaced fuse. Unit tested good after doing so. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT , used 1 WP3392519 (FUSE-THERMAL) from stock"
David L.
WASHER ELECTROLUX EIFLS55IIWO Unit was not draining well due to a restriction in the pump filter. Cleared filter and tested.
Steve M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replaced shelf, rail and frame for broken shelf and food falling. Ice make still not working. Found the liner on the door is bellied. Added foam to li er to hit light switch. The ice maker tests good."
Evan E.
OVEN KITCHENAID KOSE500ESS02 Customer is stating they are getting same error code as before. F2e1 for stuck key code. Checked for codes. Unit had f2e1 code stored in memory. Replaced console and covered vent holes in attempt to prevent steam from reaching control. Customer to monitor and report back if issue persists
Steve M.
WASHER WHIRLPOOL WFW5620HW0 Customer complained of water leaking out the detergent drawer while filling with water. Tested in diagnostics. Could not recreate leak. Turned cold water down a little. Lowered front legs to push water to rear of unit. Th washer is on laminate floor an I can see it move when pushing on washer. The water may be splashing over edge. When machine is balancing load or in spin.
David L.
RANGE MAYTAG MGR6600FZ1 Replaced dented panels pics attached
Shaiman C.
DRYER GE DHDSR46GG7WW Could not recreate any noise. Unit testing good.; dspstn on spec-tagged invntry: 2 WE3X75 BEARING-REAR
David L.
REFRIGERATOR MAYTAG MZF34X20DW03 Replaced seal with gasket and sealed cabinet to liner with silicone due to moisture in the cabinet
Shaiman C.
DRYER WHIRLPOOL WED4916FW0 Dryer will not turn on. Unit is not getting 240v. Suggested customer to contact an electrician.
Steve M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 The part came in damaged. Ordering another ; ordrng 1 W11242954 (ICE BOX)
David L.
REFRIGERATOR KITCHENAID KRFF507ESS01 Called Techline due to evaporator frosting in the fresh food section again and intermittent operation. Coil thermistor testing in range 83k at 32 Techline recommending replacing the thermistor harness and installing an updated control. Ordering control and harnessSR7725912679; ordrng 1 W10799425 (harns-wire) and 1 W10811364 (cntrl-elec)
David L.
REFRIGERATOR GE GFSS6KKYCSS Rescheduled customer for Monday 9/23 ; schdld next appmnt for 9/23 MON !
Steve M.
REFRIGERATOR WHIRLPOOL KBSD618ESS01 Tested ice maker and the ice cubes are full size and the dispenser is working as expected. ; ordrng 1 2318017 (separator) and 1 WP2318054 (cntrl-elec)
David L.
REFRIGERATOR AMANA ART318FFDW03 The unit still have a full charge but the compressor is no longer pumping refrigerant. Ordering a compressor ; ordrng 1 W11092625 (compressor)
Shaiman C.
WASHER WHIRLPOOL NTW4516FW3 Customer states the start button works intermittently. Console and control should be replaced. ; ordrng 1 W10888103 (CONSOLE ) and 1 W11170317 (CONTROL )
Steve M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced part and then nothing worked. Called tech line. Ordering another board; ordrng 1 W11336586 (CONTROL ORION)
Shaiman C.
DISHWASHER KITCHENAID KDFE104DSS1 "Wheels on the bottom rack keep falling off. Replacing wheels. ; ordrng 4 WPW10195417 (WHEELS)s, dspstn on spec-tagged invntry: 2 WPW10546503 ADJUSTER"
David L.
DISHWASHER KITCHENAID KUDS30IXBL9 "Keypad is only working intermittently. Ordering keypad; ordrng 1 WPW10500172 (panel-cntl), dspstn on spec-tagged invntry: 1 W10402110 FUSE"
Steve M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Ordering correct door. ; ordrng 1 W11307258 (LEFT DOOR)
Steve M.
DISHWASHER WHIRLPOOL WDF760SADM3 Rescheduled due to cleaning people at home; ordrng 1 WPW10348269 (drain pump)
Shaiman C.
DISHWASHER WHIRLPOOL WDF520PADB7 "Customer not available, returning at the end of the day. ; schdld next appmnt for 9/18 WED !"
Dave F.
DRYER WHIRLPOOL WED8500DC4 "Talked to customer about dryer . Ordering user interface as that was the issue from the previous calls and is doing the same thing . User interface W11158455; ordrng 1 W11158455 (panel-cntl), dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL"
Dave F.
REFRIGERATOR WHIRLPOOL W2RXEMMWQ00 Unit is cooling as it should but the thermostat is not working correctly and causing the unit to cool to much in the fresh food section . Ordering thermostat WP2204605 . Cleaned condenser coils . ; ordrng 1 WP2204605 (thermostat)
David L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced door due to conclaves liner right door gasket is torn ordering gasket; ordrng 2 W10830274 (cables)s
David L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Freezer door was ok but the FF door was damaged ordering fresh food door; ordrng 1 LW10912110 (dor-fip)
Dave F.
WASHER WHIRLPOOL WFW8540FW0 "F3E1 error code . Checked AirTrap and cleaned . Checked pressure sensor hose is good . F8E3 over flow condition check drain pump filter . It's clean .F9E1 long drain error code .F6E3 communication error Acu to UI , replaced pressure sensor due to having issue again .unit needs Control and user interface ordering W11201289 control and W10903219 user interface. Parts are covered according to KB; ordrng 1 W10903219 (panel-cntl) and 1 W11201289 (cntrl-elec)"
Evan E.
DISHWASHER GE GDT720SGF0WW Customer stated that unit was producing loud noise while running. Upon inspection discovered that noise was coming from wash motor. Unit is also leaking from motor. Ordering wash motor ; ordrng 1 WD49X23782 (WASH MOTOR )
Steve M.
REFRIGERATOR KITCHENAID KSSO48QTB02 Sr# 7725866579 called tech line for no auger motor. Found the control to dispenser is only sending 74 volts and the auger motor is open. Customer would like to think about repair. Rescheduled for next week. ; schdld next appmnt for 9/24 TUE !
Steve M.
DISHWASHER WHIRLPOOL WDT970SAHW0 Door will not stayed closed. Ordering hinges. ; ordrng 1 WP8534853 (door hinge RIGHT) and 1 WP8534854 (door hinge LEFT)
Steve M.
REFRIGERATOR KITCHENAID KRFF305ESS02 The top of freezer gasket was not sealing. Shimmed out bottom fasteners on door for better sealing and caulked frame. The freezer tests good.
Evan E.
MICROWAVE WHIRLPOOL WMH53521HZ4 Customer stated that they could not mount unit due to unit missing top left mounting nut. Disassembled unit. Found that nut and bracket were loose inside cabinet. Reinstalled nut and bracket. Reassembled unit. Unit tested good
Evan E.
WASHER WHIRLPOOL TAWS800JQ1 Customer stated that unit will not spin. Upon inspection discovered that lid switch was failing unit was spinning while top was open. Discovered that timer windings had gone bad unit would not engage certain portions of cycle. Unit will also need new clutch and motor coupler was able to stop basket by hand while in spin. Unit will need:Timer WP3948852 $ 161.28Motor coupler 285753A $20.00 Lid switch 3949247V $ 46.00Clutch 285785 $49.00Labor $104.65 Customer does not want to proceed at this time. Also inspected dryer while in home. Unit needs new heater and also push to start switch. Switch we4m416 $20.00Heater assembly $118.03Labor $ 104.65 Plus tax Customer will contact office if he would like to proceed with either repair
David L.
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Replaced and insulated noisy fan motor
Evan E.
DRYER WHIRLPOOL NGD4655EW2 Customer stated that unit was not heating correctly. Ran test cycle and watched unit cycle flame on and off through burner window. Unit is cycling flame on and off as it should. Watched unit light burner multiple times. Used dryer vent test kit to inspect airflow. Airflow tested good. Did discover while checking temperature inside drum door was sticking on latch. Repaired latch and tested door. Unit tested good
Steve M.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Found the ice bin had ice stuck inside gears. Removed ice. Caulked liner for warm air entering freezer. The ice bi works as expected.
Evan E.
DISHWASHER KITCHENAID KDTE104ESS1 Customer stated that unit was not cleaning dishes or dissolving soap. Checked for error codes. Unit is displaying code 4-3 for wash motor not running. Unit needs wash motor. Quoted customer for repair. Replaced wash motor . Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Evan E.
DRYER AMANA NED4655EW1 Replacing thermostat due to unit not cycling heat properly. Replaced thermostat and ran test cycle. Watched temps inside drum cycle up and down. Thermostat is working as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 279838 ELEMENT
Shaiman C.
DRYER GE DCCB330GD0WC Replaced ignitor. Repair successful.
Dave F.
DRYER WHIRLPOOL WED6620HC0 Dryer not drying clothes or staying on long enough to dry . Tested vent tested good . Called techline SR 7725899601 . Went into diagnostics no error codes . Techline said that this unit has a big drum and if doing small loads or mixed loads the unit may see one item as dry and the others not . Ran unit with clothing in it and is working as expected.
David L.
REFRIGERATOR KITCHENAID KFIS29PBMS02 Replaced controls and valve due to water dispensing when ice was selected. Customer to monitor
David L.
REFRIGERATOR WHIRLPOOL WRT311FZDT00 "Changed fez gasket, raised both doors and sealed liner to cabinet due to frosting."
David L.
REFRIGERATOR WHIRLPOOL KRFC704FBS01 Replaced scratch door
David L.
REFRIGERATOR KITCHENAID KFIS29BBWH00 Replaced controls per Techline forNot sending voltage to the fill tube heater in the ice maker. Thawed tube using test 19 and then filled the mold in test 45 customer to monitor
David L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced door and gasket due to air infiltration. Self closure on the right side was not engaging causing a poor seal. Adjusted self closure and lowered feet so the freezer door doesn’t bind on the cabinetry
Dave F.
WASHER WHIRLPOOL WTW4816FW2 "F8E1 long fill error code . Found debris in filter screens . Cleaned screens . Calibrated unit . Ran auto diagnostics. Unit tested good . Tested on regular wash cycle . Tested good . If problem persists order W11170319 control , W11210459 water valve"
Evan E.
DISHWASHER WHIRLPOOL WDT720PADW0 Replacing upper rack mounts due to clips breaking on upper rack. Replaced clips and tested upper rack. Unit tested good
Steve M.
REFRIGERATOR AMANA ARB2259CB Found the compressor is seized. The cost of the repair outweighs the cost of new u it. The customer is going to replace.
Evan E.
DRYER KENMORE 110.659224 Replacing heater due to original heater testing open. Replaced heater and cleaned cabinet. Also greased rollers and pulley. Unit tested good
Steve M.
REFRIGERATOR WHIRLPOOL WRT549SZDM00 The refrigerator has a no charge. Turned on and found no frost pattern at all. The unit has sealed system leak.
Steve M.
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Found frost on left side of freezer. Shimmed out bottom fasteners on door for better door closing. Heated reformed gasket and caulked frame to prevent warm air from entering freezer.
Shaiman C.
DRYER KENMORE 110.6192311 Tested unit on timed dry. No tissues present.
Dave F.
DRYER ROPER RGD4516FW Replaced gas coil . Tested unit . Tested good . Unit is staying hot .; dspstn on spec-tagged invntry: 1 WP3387134 THMST-FIX
Dave F.
WASHER WHIRLPOOL WFW92HEFW0 Water leaking out the front by the bellow . Cleaned glass and bellow . Readjusted the bellow to seal properly. Tested unit in diagnostics. Unit is not leaking . Tested good .
Shaiman C.
DISHWASHER KENMORE 665.14422N511 "Reports that the unit is not cleaning dishes, & soap not dispensing. Water coming into unit is lukewarm. Suggesting customer to run water at sink before starting dishes."
Shaiman C.
DRYER WHIRLPOOL WHD5090GW0 "Customer concerned about unit not beeping at the end of cycle. UI should be replaced. Returning with console, UI, and knob. ; ordrng 1 W10681353 (OUTTER KNOB) and 1 W10869886 (INNER KNOB) and 1 W11091538 (CONSOLE)"
Steve M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found the door handle screw would not screw all the way through handle to fasten tightly. When customer used handle the left side of handle came off and scratched pantry and freezer door. Ordering both doors and handle. ; ordrng 1 W11045125 (handle SO) and 1 W11307257 (FREEZER DOOR SO) and 1 W11307302 (PANTRY DOOR S)
Steve M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced o troll on back of unit with same result. called tech line again. Ordering Orion board. ; ordrng 1 W11336586 (CONTROL ORION)
David L.
MICROWAVE GE JVM3160RF2SS Breaking is opening when door is opened while cooking. Ordering switches and housing; ordrng 3 W10915404 (cables)s and 1 WB06X10610 (latch board47.56)
Dave F.
MICROWAVE WHIRLPOOL WML55011HS2 Replaced control . No change .called Techline SR 7725841405 . Checked all parts on unit and found that the magnetron thermostat is open . Jumped thermostat. Tested unit. Stated heating . Techline said to replace thermostat. Ordering part W11125676; ordrng 1 W11125676 (thrmst-fix)
Shaiman C.
AIR CONDITIONER ADMIRAL NANANA Training classes
Shaiman C.
DISHWASHER KITCHENAID KDFE104HPS0 Replaced panel and UI. Repair successful.
Shaiman C.
DISHWASHER WHIRLPOOL KUDS35FXSS9 Customer concerned about an intermittent leak. Ran unit twice with no leaks present. Gasket was in bad condition. Replaced gasket. Unit testing good. ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
David L.
AIR CONDITIONER ADMIRAL NANANA Training h b
David L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replaced ice maker that was leaking into the ice bin. Leveled and tested.
Steve M.
AIR CONDITIONER ADMIRAL NANANA Attended training
Evan E.
AIR CONDITIONER ADMIRAL NANANA Training session
Steve M.
WASHER WHIRLPOOL WTW5000DW1 Replaced hub again for grinding. The repair is covered under appliance tec warranty. ; used 1 W10528947 (HUB) from stock
Evan E.
RANGE WHIRLPOOL WFG775H0HZ0 Replacing control due to unit displaying F2e0 error code and control not accepting commands. Replaced control Tested all functions ok control and ran test bake cycle to 350 degrees. Unit tested good ; used 1 W11175139 (CONTROL ) from stock
Evan E.
OVEN KITCHENAID KODE507ESS03 Customer stated unit was producing buzzing noise. Upon inspection checked for error codes.Unit was not displaying any codes at this time. Ran test bake cycle. Could instantly hear noise customer was referring too. Fan is buzzing while in operation. Replaced fan ran test bake cycle. Unit tested good. Could not replicate noise
Evan E.
RANGE KENMORE 66495223711 Customer stated that units oven light would not turn off and oven would not run bake or broil cycle. Checked for error codes. No codes were present. Tested light switch for continuity. Switch tested good. Lights were on regardless of switch being open or closed. Ran test bake cycle. Checked for 240v at element. Unit was not receiving 240v at element. Checked power at control. Control is failing to send power to bake or broil element. Unit will need control board. Unit is still in warranty from sears. Suggesting customer contact them due to part cost being so high. collecting service call fee
David L.
MW-HOOD COMBO MAYTAG MMV5219DE1 Replaced fan resistor and bulb. Fan noise did not change.
Dave F.
AIR CONDITIONER ADMIRAL NANANA Whirlpool training