We serviced a
WHIRLPOOL DRYER
Model WGD5605MW1
Near Bloomfield, NY 14469
Zach L
Job Details: 07/29/2024
Replaced control and tested unit. Advised customer that loads of mixed fabrics should be run on timed dry settings.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Rochester, NY 14613
Andres V
Job Details: 07/29/2024
Unit has error code for lid lock but it is locking. When I ran a diagnostic cycle unit worked correctly. Started normal cycle unit put water in for a second then advanced. Unit needs new control ; ordrng 1 W11368855 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rochester, NY 14615
Andres V
Job Details: 07/29/2024
Checked the frost pattern on evaporator did not find anything unusual. Checked amp reading found it pulling .77 amps. Talked to DL and he recommended setting temp to max so unit does not get to warm on defrost and then tries to compensate
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Hilton, NY 14468
Dave L
Job Details: 07/29/2024
Found loose belt pulley preventing unit from shifting to spin. Tightened pulley.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HZ09
Near Rochester, NY 14617
Andres V
Job Details: 07/29/2024
"Transformer is making a loud humming noise and not heating Checked fuses and diode, noise seems to be coming from transformer.; ordrng 1 W10754299 (Magnatron) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W11545872 (Transformer)"
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Honeoye Falls, NY 14472
Zach L
Job Details: 07/29/2024
Replaced element and tested unit; dspstn on spec-tagged invntry: 1 WP3387747 ELEMENT
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Penfield, NY 14526
Jon L
Job Details: 07/29/2024
"Ran machine for close to am hour, but sound did not present. Tried normal cycle, timed dry and wrinkle control, no sound. Called boss and was advised to replace control. Ordered wrong part, need w11627521; ordrng 1 W11627521 (Cntrl electric)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Irondequoit, NY 14617
Jon L
Job Details: 07/29/2024
FAE4 error code-diverter cant find positions. Cleared error code and ran diagnostic cycle. If problem persists order sump W11460945
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Webster, NY 14580
Andres V
Job Details: 07/29/2024
Replaced right side door gasket. Used heat gun to help gasket make seal better.
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Rush, NY 14543
Zach L
Job Details: 07/29/2024
Replaced lid strike and tested unit; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Rochester, NY 14624
Zach L
Job Details: 07/29/2024
Partial frost pattern and hot compressor. Low side sealed system leak. Needs sealed system repair and recharge.; ordrng 1 W11566984 (Compressor) and 1 W11504415 (Suct to comp) and 1 W11504431 (Disch to comp) and 1 W11506619 (Proc to comp) and 1 W11504433 (Heat loop to dryer) and 1 W11504447 (Cap to drier) and 1 W11566897 (Evaporator) and 1 W11504448 (Cap to evap) and 1 W11506620 (Suct to evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Webster, NY 14580
Andres V
Job Details: 07/29/2024
Installed new ice container. Tested it out unit is dispensing whole cubes now.
We serviced a
GE RANGE
Model CES750P2M3S1
Near Webster, NY 14580
Andres V
Job Details: 07/29/2024
Called GE techline and they recommended replacing main control and the harness on unit. ; rqstng P&A on 1 WB18X41891 (Harness) and 1 WB27X45352 (Control) and 1 WB27X41887 (Touch board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14624
Zach L
Job Details: 07/29/2024
Replaced drawer holder
We serviced a
MAYTAG DRYER
Model MGDB766FW0
Near Rochester, NY 14612
Dave L
Job Details: 07/29/2024
Start winding on the motor has failed. Ordering motor. 10 year parts coverage on motor. ; ordrng 1 279827 (Motor)
We serviced a
JENN AIR REFRIGERATOR
Model JFI2589AES
Near Hilton, NY 14468
Dave L
Job Details: 07/29/2024
Replaced water valve and fill tube due to no ice. ; used 1 Sh15 (Sh15) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Webster, NY 14580
Andres V
Job Details: 07/29/2024
Techline stated theirs a service pointer for this issue recommended adding gasket strips to help with moisture AFL ep 28 minute mark 30:28 SR 7739588175; ordrng 2 W11159728 (Gasket)s
We serviced a
MAYTAG DRYER
Model MLE22PRAYW2
Near Rochester, NY 14608
Zach L
Job Details: 07/29/2024
Cleared error code. Washer lock unable to latch door. Replaced door lock and tested.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14613
Jon L
Job Details: 07/29/2024
"Checked electrician connections, all look good. Notices back side of lid was not screwed into chassis. Ordering hardware. F5 error code and lock doesn't fully retract or engage. ordering new lid lock; ordrng 2 WP9740848 (Screw)s and 1 W10861642 (Latch)"
We serviced a
GENERAL ELECTRIC RANGE
Model JGBS10DEM4WW
Near Sodus Point, NY 14555
Anthony V
Job Details: 07/29/2024
Found that stove keeps kick in breaker found that cord was chewed and bare wires replaced cord and customer has a issue with bad breaker unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Sodus, NY 14551
Anthony V
Job Details: 07/29/2024
Found that belt was broke installed repair kit from truck stock 4392067 unit tested good; used 1 4392067 (Repair kit) from stock
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ
Near Lyons, NY 14489
Anthony V
Job Details: 07/29/2024
Customer no longer needs service
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lyons, NY 14489
Anthony V
Job Details: 07/29/2024
Found washer contisually filling water valve making a bad humming noise not going into spin installed water valve and lower harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Geneva, NY 14456
Anthony V
Job Details: 07/29/2024
Found that baii arm was broke installed icemaker cycled icemaker unit tested good
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Geneva, NY 14456
Anthony V
Job Details: 07/29/2024
"Found that cam tested bad along with actuater replaced actuater and Cam from truck stock Cam w10721967 actuater wpw10006355 u it tested good ; used 1 W10721967 (Cam), and 1 Wpw10006355 (Actuater) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW3
Near Rochester, NY 14626
Jon L
Job Details: 07/29/2024
"Ran machine for 10 minutes, but sound did not occur. There are no error codes. Instructed customer to record the sound next time it presents."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHW01
Near Rochester, NY 14616
Dave L
Job Details: 07/29/2024
Found temperatures at 37 and 0. Customer states temp is not correct. Returning with data loggers. ; ordrng 1 Dataloggers (Data loggers)
We serviced a
MAYTAG DRYER
Model MLE22PRAYW2
Near Rochester, NY 14608
Jon L
Job Details: 07/25/2024
"Key is not available, reschedule for when they have the key; O-emld tckt"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Henrietta, NY 14467
Zach L
Job Details: 07/25/2024
Found blockage in middle burner orifice. Removed blockage and tested.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Rochester, NY 14605
Andres V
Job Details: 07/25/2024
"Replaced stator, rotor, shifter and slider. Tested unit on a diagnostic successfully. Also started a normal cycle, unit is working properly ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
MAYTAG WASHER
Model MVWB750WQ1
Near Webster, NY 14580
Andres V
Job Details: 07/25/2024
Unit needs new bearing and gearcase. Gave customer a quote for repair but has decided to purchase a new unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, NY 14606
Jon L
Job Details: 07/25/2024
Replaced washplate
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Rush, NY 14543
Zach L
Job Details: 07/25/2024
Replaced gearcase and impeller. Tested unit
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Greece, NY 14626
Dave L
Job Details: 07/25/2024
Basket is out of round and has worn transmission . Ordering both ; ordrng 1 W10554251 (Basket) and 1 W11454741 (Gear case)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Canandaigua, NY 14424
Zach L
Job Details: 07/25/2024
Ice maker unable to reach home position. Motor not ; ordrng 1 W11700250 (Ice maker)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14624
Jon L
Job Details: 07/25/2024
Loosened door strike
We serviced a
MAYTAG RANGE
Model MET8775XW00
Near Webster, NY 14580
Andres V
Job Details: 07/25/2024
Right side hinge is bent on unit causing it hard to open. I recommended replacing hinge but part is NLA
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Webster, NY 14580
Andres V
Job Details: 07/25/2024
Swapped the hot and cold valves out. Leveled feet and checked error codes. Unit is working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Penfield, NY 14526
Andres V
Job Details: 07/25/2024
Replaced the air baffle and also leveled doors.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Canandaigua, NY 14424
Zach L
Job Details: 07/25/2024
"Door latch failure, unit stuck in cancelled cycle. Got unit out of failure state, ran diagnostic test, found no issues. Needs new door latch.; ordrng 1 W11565030 (Door lock)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Canandaigua, NY 14424
Zach L
Job Details: 07/25/2024
"Freezer temperature at 3 degrees, refrigerator at 38. Diagnostics show fz and rc temperature maximum temps in last 6 hours was 73 degrees. Low temperatures 32 and -20. Called techline. Techline advised that accurate diagnosis is not possible without seeing unit in failure state. Speculated that issue could be compressor overheating, sticking 3 way valve, or thermistor issues. SR#7739574522Per JM, customer will be sent temperature monitors for further diagnosis of issue.; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MGD6630HC3
Near Victor, NY 14564
Zach L
Job Details: 07/25/2024
Flap beneath lint trap fell off. Removed flap from duct. Needs new outlet cover ; ordrng 1 W10906551 (Outlet grill)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fairport, NY 14450
Andres V
Job Details: 07/25/2024
Adjusted door strike so hard isn't so hard to close and open. Had customer test it out
We serviced a
AMANA REFRIGERATOR
Model ABC2037DES
Near Rochester, NY 14610
Andres V
Job Details: 07/25/2024
Replaced both door gaskets and used heat gun to help them seal better. Cleaned up all frost and ice in freezer.
We serviced a
MAYTAG WASHER
Model PAV3240AWW
Near Rochester, NY 14624
Jon L
Job Details: 07/25/2024
In addition to drain pump not working Machine does not spin or agitate. Ordering motor. Found door hinge on right side broken. Ordering door and pin hinges; ordrng 1 WP35-2044 (Door hinge) and 1 WP35-2045 (Pin hinge) and 1 WP21001950 (Motor-drive)
We serviced a
WHIRLPOOL DRYER
Model LGR7648KQ0
Near Rochester, NY 14610
Andres V
Job Details: 07/25/2024
"Found thermal fused popped. I replaced it and tested unit. Unit is now heating, recommended replacing vent for better air flow; used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Pittsford, NY 14534
Zach L
Job Details: 07/25/2024
"Left side freezer rail self closing mechanism not pulling door shut, causing poor sealing and frost. Needs new freezer rails and gasket.; ordrng 1 WPW10714545 (Freezer gasket) and 2 W11658402 (Freezer rails)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Pittsford, NY 14534
Zach L
Job Details: 07/25/2024
"Replaced jumper harness. Found ice buildup on top of ice maker housing, indicating air leak. Applied sealing gum to ice maker airways and around water dispenser line."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Rochester, NY 14626
Dave L
Job Details: 07/25/2024
Replaced worn cam ; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14626
Dave L
Job Details: 07/25/2024
Replaced cracked tube
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Rochester, NY 14617
Dave L
Job Details: 07/25/2024
S15110 ordering knob and timer ; ordrng 1 W11701755 (Timer) and 1 W11708423 (Knob)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Irondequoit, NY 14622
Dave L
Job Details: 07/25/2024
ReplacedCracked ice maker fill tube ; used 1 Sh15 (Sh) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVQ02
Near Irondequoit, NY 14617
Dave L
Job Details: 07/25/2024
Replaced clogged drain tube per S38253 ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Rochester, NY 14606
Dave L
Job Details: 07/25/2024
"Replaced evap and compressor due to erratic temps ; dspstn on spec-tagged invntry: 1 W11504431 COUPLER BR 7.5X5 1 W11504445 COUPLER BR 5X4 , 2 W11504449 COUPLER , and 1 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Rochester, NY 14624
Dave L
Job Details: 07/25/2024
Replaced open evap fan motor
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Rochester, NY 14606
Jon L
Job Details: 07/25/2024
Found error code f6e1 error code. Power and acu test good. Recommend door lock.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Brockport, NY 14420
Dave L
Job Details: 07/25/2024
Replaced intermittent fan motor.
We serviced a
GE WASHER
Model GTW8406CPN1DG
Near Rochester, NY 14619
Jon L
Job Details: 07/25/2024
Machine spins but doesnt drain. Replaced drain pump and tested. Unit is working properly
We serviced a
WHIRLPOOL DRYER
Model WED8620HC0
Near Pittsford, NY 14534
Zach L
Job Details: 07/25/2024
Replaced idler pulley and tested unit; used 1 279640 (PULLEY-IDLER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rochester, NY 14618
Andres V
Job Details: 07/25/2024
Ran unit and tested drain pump but I could not get unit to duplicate noise. Cusotmer is to try and get a recording of it
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Rochester, NY 14624
Andres V
Job Details: 07/25/2024
Replaced the hinge cover.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHT11
Near Rochester, NY 14606
Andres V
Job Details: 07/25/2024
I aligned the doors and also adjusted the crisper drawer.
We serviced a
WHIRLPOOL DISHWASHER
Model GDP645SYN5FS
Near Churchville, NY 14428
Zach L
Job Details: 07/24/2024
"Replaced pump, sump, and UI. Tested unit."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Fairport, NY 14450
Zach L
Job Details: 07/24/2024
Replaced pressure switch and cleared blockage from drain filter. Tested unit.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Rochester, NY 14626
Andres V
Job Details: 07/24/2024
Found gasket at the top right corner not sealing and could see water running the side of the door. Called techline to get this documented. I replaced gasket and tested it. Did not see leaks SR 7739569104; used 1 W11483553 (Gasket) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Fairport, NY 14450
Zach L
Job Details: 07/24/2024
Power board was replaced previously for defrost issue. Unit needs main control.; rqstng P&A on 1 WPW10675033 (Control board)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD706MPS00
Near Fairport, NY 14450
Zach L
Job Details: 07/24/2024
"Customer had concerns of door alarm not going off, wires visible inside ice dispenser, and freezing produce. Door alarm is working properly, customer unaccustomed to noise. Wires are visible when looking up inside dispenser, showed customer the visible part is rear of UI board, wires are in normal position. Found no issues with produce damper or thermistor. Customer reports freezer door has been left open for extended periods, advised produce freezing is likely caused by backflow through return vent when unit is cooling a high temperature freezer."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14624
Andres V
Job Details: 07/24/2024
"Found hi limit fuse to be blown. I replaced the fuse and tested unit, took temps and made sure it was cycling correctly ; used 1 279816 (CUTOFF-THERMAL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14618
Andres V
Job Details: 07/24/2024
Replaced both doors on unit. I used heat gun to help seal gasket around unit. theirs a small gap (pictured) at the top left corner. Customer is to monitor it.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Webster, NY 14580
Dave L
Job Details: 07/24/2024
Blower is not attached to motor shaft. Ordering lower and motor ; ordrng 1 WP697772 (Blower) and 1 W11549461 (Motor)
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Ontario, NY 14519
Dave L
Job Details: 07/24/2024
Adjusters and wheels are broken ordering rack parts ; ordrng 1 WPW10588164 (Housing L) and 1 WPW10588165 (Housing R) and 2 WPW10250162 (Clip)s and 2 WPW10250160 (Clip)s and 2 WPW10195840 (Clip)s and 2 WPW10195839 (Thether)s and 2 WPW10546503s and 4 W10195416V (Wheels)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Webster, NY 14580
Dave L
Job Details: 07/24/2024
Freezer door harness is broken at hinge. Quoted for freezer door. Customer is undecided. ; rqstng P&A on 1 LW11202405 (Door)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Webster, NY 14580
Dave L
Job Details: 07/24/2024
Replaced broken actuator ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Webster, NY 14580
Dave L
Job Details: 07/24/2024
Replaced dishrack and adjusted left side
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS
Near Rochester, NY 14621
Dave L
Job Details: 07/24/2024
Control error is preventing use. Ordering control. ; rqstng P&A on 1 W11620481 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Rochester, NY 14606
Dave L
Job Details: 07/24/2024
Removed debris from drain pump and replaced torn tub seal. ; used 1 W11483553 (GASKET) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14624
Dave L
Job Details: 07/24/2024
"Replaced Gearcase and clutch. Rotor separated from spline durring repair and will need to be replaced Ordering rotor ; ordrng 1 W10915701 (Rotor), dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Hilton, NY 14468
Dave L
Job Details: 07/24/2024
Replaced dented left side fresh food door
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS11
Near Rochester, NY 14610
Andres V
Job Details: 07/24/2024
Found unit not going into a defrost. Tested heater In a diagnostic. Heater comes on. Recommend replacing defrost sensor. ; ordrng 1 W10292242 (Evaporator harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Rochester, NY 14625
Andres V
Job Details: 07/24/2024
Compressor is seized and will not start buzzes then hear a loud click noise. Unit needs new compressor ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8NK) and 1 W11504445 (5/4) and 1 W11504449 (4/2) and 1 W10913906 (Process tube) and 1 W11578004 (Evaporator) and 1 W11504419 (8/7) and 1 W11504449 (4/2)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV01
Near Fairport, NY 14450
Andres V
Job Details: 07/24/2024
"One of the LED lights went out in the assembly. Replaced light, unit is now fully lighting"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT1L1TZYT01
Near Macedon, NY 14502
Andres V
Job Details: 07/24/2024
Evap fan is weak and not spinning fast enough to distribute the air to fresh food section. Unit needs new motor.; ordrng 1 WP2315539 (Fan motor)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Walworth, NY 14568
Andres V
Job Details: 07/24/2024
Found drain pump getting power and trying to spin impeller but it does not. Unit needs new pump; ordrng 1 W10876537 (Drain pump)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Farmington, NY 14425
Zach L
Job Details: 07/24/2024
Dishwasher screen warped. Replaced screen
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hilton, NY 14468
Dave L
Job Details: 07/24/2024
SR7739561587 documented drain issue with techline. Repaired pump harness.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP630PGR5WW
Near Fairport, NY 14450
Zach L
Job Details: 07/24/2024
Replaced board and pump. Issue persisted. Found dirt buildup in pressure switch. Cleared buildup and tested.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Rochester, NY 14625
Andres V
Job Details: 07/24/2024
Door fell off hinge. Re seat the door
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rochester, NY 14621
Andres V
Job Details: 07/24/2024
"Replaced sump and pump. Tested unit out, unit is working properly"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Rochester, NY 14618
Zach L
Job Details: 07/24/2024
Bake element damaged. Replaced bake element and tested unit
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near West Henrietta, NY 14586
Zach L
Job Details: 07/23/2024
Replaced lid lock and tested unit; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Irondequoit, NY 14609
Andres V
Job Details: 07/23/2024
Water coming out of filter comes out quick but then slows down. I checked water at the valve and seems that either filter is clogged or filter housing not making full contact causing issue. Customer is to replace water filter and see what happens. If she calls back order W11346623
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near West Henrietta, NY 14586
Zach L
Job Details: 07/23/2024
"Diode tested at 60 ohms, should be 0. Needs new diode.; ordrng 1 W11256462 (Diode)"
We serviced a
WHIRLPOOL DRYER
Model WGD8000BW0
Near Avon, NY 14414
Zach L
Job Details: 07/23/2024
Replaced thermal fuse and tested unit
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Webster, NY 14580
Andres V
Job Details: 07/23/2024
"Checked error codes, ran diagnostic. Did not find error codes and diagnostic cycle completed successfully. Previously installed a new control for similar issue. Customer supplied video of issue. I called whirlpool tech line, was advised to tell customer to call whirlpool customer relations. SR 7739558190"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Webster, NY 14580
Andres V
Job Details: 07/23/2024
Found ice maker harness is not making a good connection. Need new ice maker. Gasket is also torn and not making a good seal; ordrng 1 W11455232 (Icemaker) and 1 W11456682 (Gasket)
We serviced a
WHIRLPOOL MICROWAVE
Model KDFE104KPS3
Near Webster, NY 14580
Andres V
Job Details: 07/23/2024
Front panel is dinged up from delivery. ; ordrng 1 W10893437 (Microwave door)
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ2
Near Avon, NY 14414
Zach L
Job Details: 07/23/2024
"When set to 350, unit average temperature measured 341. Found unit calibrated to -20, adjusted calibration to -10"
We serviced a
GENERAL ELECTRIC DRYER
Model PTD70EBPT0DG
Near Avon, NY 14414
Zach L
Job Details: 07/23/2024
Replaced hi limit thermostat and tested unit
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Webster, NY 14580
Andres V
Job Details: 07/23/2024
Replaced the sump and pump on unit. Tested it and made sure it did not leak. Unit is working properly
We serviced a
JENN AIR OVEN
Model JJW2827LL01
Near Penfield, NY 14526
Andres V
Job Details: 07/23/2024
Replaced the top oven door. Customer did not want bottom door replaced because of the corner dent. Had customer inspect door once it was installed.