We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB06
Near Rochester, NY 14612
James
Job Details: 10/03/2023
Shelf support broken. Replaced support.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Rochester, NY 14612
James
Job Details: 10/03/2023
Rr infinite switch sparked when turned on now element won't heat. Rh side not showing on at control. Wired damaged by rear access panel. ; ordrng 1 W11171119 (Element) and 1 W11548749 (Control) and 1 WP3149404 (Switch) and 1 W11134845 (Harness)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Syracuse, NY 13207
Chuck G
Job Details: 10/03/2023
Customer stated that unit just stopped during a cycle. After inspecting unit i found that the thermal fuse tested bad. Replaced thermal fuse. Thermostats all tested good. Unit tested poor for airflow with vent attached and good without vent hose. I explained to the customer that there venting needs to cleaned or replaced. Unit tested good ; used 1 WP3392519 (Thermal fuse) from stock
We serviced a
MAYTAG WASHER
Model MHW4200BW1
Near Jamesville, NY 13078
Chuck G
Job Details: 10/03/2023
"Customer stated that the unit will not complete a cycle. Error code F5E1-door switch error. All connections tested good, door switch tested bad. I also found after inspecting the unit that the tub assembly tested bad. Ordering door switch WPW10443885, tub assembly WPW10737541 and 4x shocks W11415987; rqstng P&A on 1 WPW10443885 (Door switch) and 1 WPW10737541 (Tub assembly), ordrng 4 W11415987 (Shocks)s, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Manlius, NY 13104
Chuck G
Job Details: 10/03/2023
Customer stated that unit is leaking. No codes. After inspecting unit i found a crack in the inlet valve. Ordering inlet water valve W11038689. ; ordrng 1 W11038689 (Inlet water valve)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS21
Near Manlius, NY 13104
Chuck G
Job Details: 10/03/2023
"Customer stated that unit will not heat. After inspecting unit i found voltage at the neutral wire at the control, unit has a reverse neutral. I explained to the customer that this is a electrical issue and suggested that he call an electrician. Unit tested good"
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Minoa, NY 13116
Chuck G
Job Details: 10/03/2023
Customer stated that unit is not heating. Verified the issue. After inspecting unit i discovered the the coil valve tested bad. Replaced coil. Unit tested good
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near East Syracuse, NY 13057
Chuck G
Job Details: 10/03/2023
"Replaced igniter that was on-site, control ,console and bezel knobs. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Salina, NY 13211
Chuck G
Job Details: 10/03/2023
"Customer stated that unit is not working. Error code F7E1-tach missing. After inspecting unit i found that the pulley was not tight causing it to rub against belt guard damaging the belt and motor pulley. Ordering cam, belt, belt guard and motor ; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Motor) and 1 W11409708 (Belt guard)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Clay, NY 13088
Chuck G
Job Details: 10/03/2023
Customer states that there is a gurgling sound when the compressor is running. I verified the issue. After inspecting the unit i repositioned the dryer in an attempt to quiet the droning sound that the customer is hearing. I explained to the customer that this would be considered normal operation and that what he is hearing is refrigerate going through the system. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Clay, NY 13090
Chuck G
Job Details: 10/03/2023
"Customer stated that oven is not lighting. Verified issue. Replaced igniter and oven still would not ignite. Igniter is not receiving any voltage. Inspected all connections, temp sensor and harness-all tested good. Ordering control W11126814; ordrng 1 W11126814 (Control (black))"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14612
Dave L
Job Details: 10/03/2023
Replaced drain pump.Due to customer suspecting drain issue.unit Tested ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Baldwinsville, NY 13027
Chuck G
Job Details: 10/03/2023
Customer stated that after replacing bulb the surface light would not work. After inspecting unit i found that the control tested bad. I replaced control and customer provided surface light bulb. I explained to the customer to always remove power when replacing bulb. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB2
Near Hilton, NY 14468
Dave L
Job Details: 10/03/2023
The dispenser fails to open furring wash. Replaced dispenser. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14612
James
Job Details: 10/03/2023
Freezer not defrosting. Energized heater in diagnostic mode. Replaced thermistor and defrosted evap. ; used 1 Wpw10383615 (Thermistor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Hilton, NY 14468
Dave L
Job Details: 10/03/2023
Replaced heater and clip due to harness coming disconnected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Baldwinsville, NY 13027
Chuck G
Job Details: 10/03/2023
"Customer stated that unit is randomly powering down. I inspected unit and found that the compressor is drawing.89amps. Preformed fan, compressor, defrost and IM tests but could not duplicate the issue. Ordering control W11224256 and UI W11579559. ; ordrng 1 W11224256 (Control) and 1 W11579559 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Rochester, NY 14612
James
Job Details: 10/02/2023
Left part for customer. Warranty on parts only.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ
Near Rochester, NY 14612
Dave L
Job Details: 10/02/2023
Freezer has ice build up and freezer door is stuck. Customer will have to thaw unit in order to open door for service rescheduled; schdld next appmnt for 10/5 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14612
Dave L
Job Details: 10/02/2023
CustomerConcerned with freezer performance. Found small build up of ice on evap cover. When cover was removed a small accumulation of ice fell into drain pan. Coil was clear otherwise. Suspecting slow fan speed causing frosting issues.; ordrng 1 W11396715 (Fan)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Rochester, NY 14626
Dave L
Job Details: 10/02/2023
ReplacedControl and display due to display not functioning intermittently. Customer to monitor
We serviced a
WHIRLPOOL WASHER
Model WTW4800bq1
Near Rochester, NY 14613
Dave L
Job Details: 10/02/2023
"Actuator is not sensing basket speed. Replaced actuator. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10683603 VALVE , used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KITCHENAID OVEN
Model KSGB900ESS8
Near Pittsford, NY 14534
Andres V
Job Details: 10/02/2023
Bake ignitor keeps trying to light when burner is already lit and then it shuts off. Ignitor does not seem to be grounded causing it to continue to spark. ; ordrng 1 W10860916 (Spark module) and 1 WPW10324262 (Ignitor bake) and 1 W11198972 (Harness) and 1 W10764654 (Bake burner)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Rochester, NY 14625
James
Job Details: 10/02/2023
Replaced manifold and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MHW4100DW0
Near Webster, NY 14580
James
Job Details: 10/02/2023
"Door lock error. Cycle ends and leaves clothes soaking wet. Cycle runs properly in diagnostics. Bellows and dispenser leaking. Pump excessively loud. Need ui, bellows, dispenser and drain pump. ; ordrng 1 W10748417 (Ui) and 1 W10575334 (Dispenser) and 1 W11106747 (Bellows) and 1 WPW10605427 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Rochester, NY 14624
Dave L
Job Details: 10/02/2023
Unit displays lid lock error I. Diagnostics. Unable to read switch position in diagnostics. Replaced latch. ; used 1 W10810403 (Latch) from stock
We serviced a
MAYTAG DRYER
Model MGD6200KW4
Near Rochester, NY 14624
Dave L
Job Details: 10/02/2023
Gas valve fails to open. ReplacedCoil pack. Issue remains ordering burner assembly ; ordrng 1 W11652257 (Burner)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Webster, NY 14580
James
Job Details: 10/02/2023
"Replaced ui, mag, and diode. Tested unit successfully."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Webster, NY 14580
James
Job Details: 10/02/2023
Customer stated clothes not drying on every cycle and unit squeaking during cycle. Adjusted pedestal feet and tested. Unit functions properly.
We serviced a
MAYTAG DRYER
Model MDG3600BWW
Near Rochester, NY 14612
James
Job Details: 10/02/2023
Clean and inspect. Found belt damaged. Cleaned cabinet and vent. Need belt. Paid in full. ; ordrng 1 WP33002535 (Belt) and 1 Sh15
We serviced a
MAYTAG WASHER
Model MVW6230HWO
Near West Henrietta, NY 14586
Dave L
Job Details: 10/02/2023
Gearcase seal is rubbing on shaft causing a noise. Ordering Gearcase ; rqstng P&A on 1 W11449840 (Gearcase)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Spencerport, NY 14559
Dave L
Job Details: 10/02/2023
Customer concerned with items getting tangled. Recommending that the customer avoid using the normalCycle and not to under load machine. Went over use and care. Tests ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brockport, NY 14420
Dave L
Job Details: 10/02/2023
"Long fill error. Water valveTesting ok. Found pressure hose loose on control. Removed bell mouth from hose. If problem persists return with control, hose, and valve."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Fairport, NY 14450
Andres V
Job Details: 10/02/2023
Compressor is locked and will not turn on. you can hear starter trying to start compressor but it buzzes then shuts off. Unit needs new compressor. ; ordrng 1 W11557425 (Compressor) and 1 W11504416 (8.5/6) and 1 W11504431 (7/5) and 1 W11506621 (6NK) and 1 W11506635 (Access valve) and 1 W1150447 (5/1.8)
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Macedon, NY 14502
Andres V
Job Details: 10/02/2023
"Unit had error for slow spin speed on fan. Fan is not coming on causing issue. I replaced the fan and tested it, unit is preheating now and could hear fan blowing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hamlin, NY 14464
Dave L
Job Details: 10/02/2023
Bail arm will not function. Replaced ice maker. Customer to monitor ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
GE RANGE
Model JB645DK9BB
Near Fairport, NY 14450
Andres V
Job Details: 10/02/2023
"Replaced the front right side burner on unit and tested it on high for a few minutes. Unit did not trip breaker but did notice that when I plugged unit back in after replacing burner the hot burner light was on, it looked like it had shorted out so I replaced the connector on it customer is to monitor once the burner is cool to see if light went out."
We serviced a
GE REFRIGERATOR
Model PWE23KMKBES
Near Ontario, NY 14519
Andres V
Job Details: 10/02/2023
"Defrost drain hole was clogged causing water to back up and go out into cavity of unit. Cleared hole and drain plug. Cleaned up all ice, unit is now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Macedon, NY 14502
Andres V
Job Details: 10/02/2023
I reset control board on unit because unit shut off power to heating element I then tested it on a diagnostic cycle and found that it is heating. I reccomended customer runs hot water for a minute before starting a cycle.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Rochester, NY 14617
Andres V
Job Details: 10/02/2023
Found an open line capacitor. Replaced it cleared error codes and ran a diagnostic cycle. Unit now agitates and spins properly. ; used 1 W11395618 (Capacitor) from stock
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Chittenango, NY 13037
Chuck G
Job Details: 10/02/2023
New Console was defective as it has a crack in it. Ordering UI W11413566 and dryer repair kit 4392067RC; ordrng 1 W11413566 (UI) and 1 4392067RC (Dryer repair kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Chittenango, NY 13037
Chuck G
Job Details: 10/02/2023
Customer stated that they are hearing a clicking sound. After inspecting the unit i discovered that the air diffuser tested bad. Ordering air diffuser W11236851; ordrng 1 W11236851 (Air diffuser)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Clinton, NY 13323
Chuck G
Job Details: 10/02/2023
Customer stated that unit did not start a cycle once and has been working ever since. No codes. I ran a diagnostic cycle in which the unit operated as intended. I inspected all connections to control and UI -all tested good. Power tested good. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Whitesboro, NY 13492
Chuck G
Job Details: 10/02/2023
"Customer stated that unit is still collecting condensation on the freezer gasket. After inspecting unit i discovered that the freezer door tested bad. Ordering freezer door and name plate ; rqstng P&A on 1 W11436967 (Freezer door) and 1 W10876598 (Name plate), states that autho needed"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Whitesboro, NY 13492
Chuck G
Job Details: 10/02/2023
Replaced timer and knob. Unit tested good
We serviced a
MAYTAG WASHER
Model LAT2600AAE
Near Rochester, NY 14612
James
Job Details: 10/02/2023
Unit shakes during spin. Leveled feet and tested successfully.
We serviced a
GE WASHER
Model GFW850SPNRS
Near Marcy, NY 13403
Chuck G
Job Details: 10/02/2023
"Customer stated that unit failed to spin out 2 dog beds abs one blanket on a bulky cycle and the auto dispense is not working.Stored error code F26 x 3. After inspecting unit i found that the smart dispense was not turned on, i explained to the customer how to operate the smart dispense feature. I also ran diagnostics on the unit and all functions tested good. Unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Marcy, NY 13403
Chuck G
Job Details: 10/02/2023
Replaced console and door latch. I ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
KITCHENAID OVEN
Model KEBS207SSS02
Near Rome, NY 13440
Chuck G
Job Details: 10/02/2023
Replaced bottom oven thermostat. Unit tested good ; used 1 SH15 (Shipping) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Blossvale, NY 13308
Chuck G
Job Details: 10/02/2023
Customer stated that unit is not heating. I verified the issue. I tested the power and L1 has no voltage-L2 has 120-L1 to L2 has 120. Thermostats and thermal fuse tested good. I explained to the customer that the issue is with the power going to the unit. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Rochester, NY 14616
James
Job Details: 10/02/2023
Unit stops in spin cycle. Long drain error. Tested diagnostics cycle successfully. Cleared errors and calibrated. Checked connections on lower harness. Customer is to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704LPA1
Near Rochester, NY 14626
Andres V
Job Details: 10/02/2023
Installed new rail and nut. Theirs no longer a gap where water can get through.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14616
James
Job Details: 09/28/2023
Ss warranty. Compression locked. Need compressor and lok fittings. ; ordrng 1 W11635510 (Compressor) and 2 W11504415 (8.5*8)s and 2 W11504431 (5*7)s and 1 W11506619 (8) and 1 W11504448 (5*1.8) and 2 W10895757 (6*5)s and 2 W11506635 (Access)s
We serviced a
MAYTAG DRYER
Model LDG8424AAE
Near Rochester, NY 14616
James
Job Details: 09/28/2023
Dryer louder than normal. Inspected unit and found vent fell off. Reinstalled vent and tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14626
James
Job Details: 09/28/2023
Replaced door and inspected.
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Perry, NY 14530
Jeremy
Job Details: 09/28/2023
Unit stopping after wash and not advancing to rinse. Found multiple lid lock failure codes. Unit out of level as well. Replaced lid lock and leveled unit. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14626
James
Job Details: 09/28/2023
Replaced freezer door and tested dispenser.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Webster, NY 14580
James
Job Details: 09/28/2023
"Replaced control, ui, rh gasket, and icemaker."
We serviced a
MAYTAG REFRIGERATOR
Model MZF34X16DW08
Near Perry, NY 14530
Jeremy
Job Details: 09/28/2023
"Unit is at 40 degrees, no frost on evaporator, only on cap tube. Sealed system leak, ordering sealed system.; ordrng 1 W11572047 (Evaporator) and 1 W11504450 (4/1.8) and 2 W11504420 (8/6)s and 1 W11578208 (Compressor) and 1 W11504431 (7/5) and 1 W11506622 (6.35 NK) and 1 W11506635 (Access Valve) and 1 W11109499 (Drier) and 1 W11506623 (5 NK) and 1 W11504448 (5/1.8), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"
We serviced a
GE RANGE
Model JB735DP4WW
Near Perry, NY 14530
Jeremy
Job Details: 09/28/2023
"Customer concerned about cooktop damage and drawer doesn't slide. Cooktop not damaged, material stuck to too from cooking. Showed customer how to clean cooktop with scraper. Installed glide on drawer, customer had part. Unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHW04
Near Rochester, NY 14610
Andres V
Job Details: 09/28/2023
Gasket was torn and magnet was falling out. I replaced gasket and used heat gun to help seal. Checked that it's sealed all the way around.
We serviced a
JENN AIR RANGE
Model JGC1536ADS15
Near Rochester, NY 14618
Andres V
Job Details: 09/28/2023
Replaced orfice on unit put unit back together and tested it. Unit is now lighting right front burner and all burners.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Webster, NY 14580
Andres V
Job Details: 09/28/2023
found a bad cycling fuse on unit. It is sending power but will not get through because of fuse. SR 7737436622; ordrng 1 WP3387134 (Cycling fuse)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Warners, NY 13164
Dave L
Job Details: 09/28/2023
Customer states unit has been moving excessively during spin. Found unit installed with wooden shins under feet. This is causing the machine to move on the floor. Removed shims and leveled the unit with the feet firmly on the floor. Tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Penfield, NY 14526
James
Job Details: 09/28/2023
Replaced cam and greased hinges. Door no longer making noises. ; dspstn on spec-tagged invntry: 1 WPW10505294 CAM- DOOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Rochester, NY 14612
James
Job Details: 09/28/2023
Led lights flickering. Job 2/2; ordrng 1 W11043011 (Led) and 1 Sh15
We serviced a
GE REFRIGERATOR
Model GWE19JYLSS
Near Webster, NY 14580
James
Job Details: 09/28/2023
"Original issues not resolved. Mullion leaking and dispenser dripping inside ff section. Dispenser, filter housing, door, and mullion replaced. Connections checked of all water lines, as per techline's instructions. Suspect leak internally. Submit for non repairable."
We serviced a
WHIRLPOOL WASHER
Model GHW9300PW4
Near Irondequoit, NY 14617
Andres V
Job Details: 09/28/2023
Unlocked control panel for customer. Unit is responding to commands.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Irondequoit, NY 14622
Andres V
Job Details: 09/28/2023
"Unit was not heating because thermal cut off fuse popped. I replaced it and tested it, unit is now heating . I reccomended customer gets a vent cleaned out. ; used 1 279816 (Thermal cutoff) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Irondequoit, NY 14609
Andres V
Job Details: 09/28/2023
Found both elements working properly and temp sensor sensing correctly. I calibrated unit to cook 30 degrees hotter and showed customer how to calibrate it.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/28/2023
Replaced lid lock for not locking. Unit checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Hilton, NY 14468
James
Job Details: 09/28/2023
Unit screeching when water is dispensed. Installed pressure regulator and tested. Unit functions properly. Left valve.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Rochester, NY 14604
Andres V
Job Details: 09/28/2023
"Replaced left side door and tested UI, ice dispenser and water dispenser. Unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Syracuse, NY 13205
Chuck G
Job Details: 09/28/2023
Customer stated that freezer door is not opening all the way. Upon arrival the freezer door was operating as intended & opening fully. I inspected the tracks and made sure that no moisture was in the tracks with a towel. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV00
Near Clay, NY 13090
Dave L
Job Details: 09/28/2023
"Replaced ice maker. Replaced paddles. One of the paddles was incorrectly packed. Re ordering paddles. ; ordrng 2 W11661207 (Pad)s, dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW
Near Cicero, NY 13039
Dave L
Job Details: 09/28/2023
Plugged in unit and let it run for 20 min. Found full frost pattern developing.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Syracuse, NY 13208
Dave L
Job Details: 09/28/2023
Unit is not washing dishes. F7e1 heater error in diagnostics. Ran test cycle. Wash motor will not run. Found rodent damage to wiring harness underneath dishwasher. Customer declined to have this repaired.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Syracuse, NY 13224
Dave L
Job Details: 09/28/2023
Freezer door harness is damaged at hinge. Ordering door. ; ordrng 1 LW11026425 (Fz door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS01
Near Syracuse, NY 13214
Dave L
Job Details: 09/28/2023
Ice maker side of the dual valve fails to open. Ordering valve and fill tube ; ordrng 1 W11535162 (Valve) and 1 W11366500 (Fill tube)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Camillus, NY 13031
Dave L
Job Details: 09/28/2023
Right hand hing it binding due to the installation being too tight. Made sure insulation cleared hinge and reconnected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Camillus, NY 13031
Dave L
Job Details: 09/28/2023
Replaced fan and thermistor due to coil not defrosting. Defrosted evaporator. ; used 1 WPW10384183 (Thermistor) from stock
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/28/2023
"Replaced broken lid, lid now closes and locks. Unit checks good."
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Victor, NY 14564
Jeremy
Job Details: 09/28/2023
"Unit will not spin or agitate. When running agitate test unit just fills with water and motor does not run. Has errors for motor TCO and shifter. Ordering motor, shifter and control.; ordrng 1 WH03X29559 (Motor) and 1 WH03X30517 (Shifter) and 1 WH22X35597 (Control) and 1 WH12X27614 (Capacitor)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Bloomfield, NY 14469
Jeremy
Job Details: 09/28/2023
"Unit not completing cycles, has long fill error code. Found hit water shut off. Shifter is getting hung up causing clicking noise. Turned on hot water, replaced shifter and cam. Unit tested good.; used 1 W10721967 (CAM), and 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Bloomfield, NY 14469
Jeremy
Job Details: 09/28/2023
"Unit intermittently tripping circuit breaker. When evaporator fan turns on. Ordering control, fan motor and harness. ; ordrng 1 W11562214 (Evaporator Harness) and 1 WP2315539 (Evaporator Fan) and 1 W11562260 (Control) and 1 W11436564 (Control Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Jamesville, NY 13078
Chuck G
Job Details: 09/28/2023
"Customer stated that they are hearing a high pitch sound coming from unit. After inspecting unit i found that they are hearing a vibration coming from the condenser, i installed heat probe under the discharge line and condenser. I was able to reduce but not eliminate the noise. I explained to the customer that this would be considered a normal operating sound. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW2
Near Manlius, NY 13104
Chuck G
Job Details: 09/28/2023
Upon inspecting the unit i discovered that the unit is leaking from the tub and explained to the customer that the suspension rods is not going to fix that issue. Bearing tested bad. Quoted customer for repair but they declined the repair. Please refund customer for the suspension.
We serviced a
JENN AIR DISHWASHER
Model JDPSS244LL2
Near Manlius, NY 13104
Chuck G
Job Details: 09/28/2023
Replaced left & righthand track. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rome, NY 13440
Chuck G
Job Details: 09/28/2023
Replaced lid lock. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Whitesboro, NY 13492
Chuck G
Job Details: 09/28/2023
"Customer stated that unit would not complete a cycle. Error code F7E7-motor unable to reach target RPM and F6E3-ACU cant hear MCU. Replaced recently installed control and calibrated unit. Ran a diagnostic cycle in which the unit operated as intended, calibrated again-no codes reappeared. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Whitesboro, NY 13492
Chuck G
Job Details: 09/28/2023
Installed UI. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Whitesboro, NY 13492
Chuck G
Job Details: 09/28/2023
"Customer stated that unit will not wash. Error code F4E3-motor fault. Confirmed motor not operating, motor is getting the proper voltage. Sump tested bad. I quoted customer for repair but they declined repair."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Whitesboro, NY 13492
Chuck G
Job Details: 09/28/2023
"Customer stated that unit would not complete a cycle. Error code F7E7-motor unable to reach target RPM and F6E3-ACU cant hear MCU. Replaced recently installed control and calibrated unit. Ran a diagnostic cycle in which the unit operated as intended, calibrated again-no codes reappeared. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near New Hartford, NY 13413
Chuck G
Job Details: 09/28/2023
Customer stated that freezer door is not opening. After inspecting unit i found that moisture in the tracks had had seized the tracks shut. I thawed out tracks and dried Tracks then applied a silicone grease to lubricant. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near New Hartford, NY 13413
Chuck G
Job Details: 09/28/2023
Customer states that freezer is going through an extended defrost. Fresh food temp 36.5 and freezer temp 3.6. Replaced UI and pantry drawer UI. I asked customer to monitor. Unit tested good
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN4WW
Near Rochester, NY 14612
James
Job Details: 09/28/2023
Unit stops mid cycle and power has to be reset. Cold water valve stuck open. Need valve assembly. ; ordrng 1 WH23X29538 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Camillus, NY 13031
Chuck G
Job Details: 09/27/2023
"Unit not cooling. Evaporator has little to no frost pattern and compressor is hot to the touch. 66 watts-min speed and 198 watts on max speed. Possible SS leak. Ordering compressor, freezer evaporator, drier, fresh food evaporator, inverter box and lokrings ; rqstng P&A on 1 W10832994 (Compressor) and 1 WPW10608485 (Freezer evap) and 1 WPW10143759 (Drier) and 1 W11492867 (Fresh food evaporator) and 1 W11087200 (Inverter box) and 1 W11506635 (Access valve) and 2 W11504416 (8.5/8)s and 1 W11506619 (8nk) and 1 W11506620 (8nk evap) and 1 W11504445 (5/4) and 1 W11504420 (8/6) and 1 W11504431 (7/5) and 1 W10895757 (6/5) and 1 876765 (Tubing kit), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Hilton, NY 14468
Dave L
Job Details: 09/27/2023
The compressor will not start due to a locked rotor. Ordering compressor. ; ordrng 1 W11557425 (Compressor) and 1 W11504431 (7/5) and 1 W11504430 (7/6) and 2 W11506619 (8)s and 2 W11504415 (8.5/8)s and 1 W11504416 (8.5/6) and 1 W10913906 (Process tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Webster, NY 14580
James
Job Details: 09/27/2023
Door open indicator never turns off. Drawer ui not functioning. Ff door seals torn. Freezer light switch broken. Ui shorted and harness damaged inside door. Left switch removed and ui disconnected. Ordering switch and gaskets. ; ordrng 2 W10846057 (Gasket)s and 1 Sh15
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Rochester, NY 14609
James
Job Details: 09/27/2023
"Replaced sensor, sump, and heater. Tested and verified operation."