Service History 31 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Farmington, New York 14425

Ben H

Job Details: 06/20/2025

I replace the belt and tested the unit and it spun with no squeaking noise

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RW00

Near Penfield, New York 14526

Andres V

Job Details: 06/20/2025

I took of the water line and turned on the water valve on. Water pressure is low which causes sound when unit calls for water.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Farmington, New York 14425

Ben H

Job Details: 06/20/2025

"Unit only makes a noise when it moves to the top rack spray arm indicating a fault in either the diverter motor or the drive box on the rack. Ordered new sump and motor and new drive box ; ordrng 1 W11677712 (Drive box assembly) and 1 W11416362 (Sump and motor), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ00

Near Spencerport, New York 14559

Zach L

Job Details: 06/20/2025

"Debris caught in airway. Cleared airway. Tested thermistors, all checked good. Full frost pattern."

We serviced a

WHIRLPOOL FREEZER

Model WRS555SIHZ06

Near Rochester, New York 14606

DeVaughn C

Job Details: 06/20/2025

Installed shelving and drawers for customer. Repair completed successfully.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Victor, New York 14564

Ben H

Job Details: 06/20/2025

"Sr 7741824306 I replaced the harness and the unit was still having the same issue so I called tech line and we ran some tests and concluded that you control board that I just replaced gotten fried so I ordered a new control board; ordrng 1 W11621180 (Control board), used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS02

Near Victor, New York 14564

Zach L

Job Details: 06/20/2025

"Partial frost pattern, -17inHg on low side, 72psi on high side, 0.58amp draw from compressor, equalized in 10 minutes to 60psi. Contacted techline, SR#7741824221 Techline advised unit is low on refrigerant, leak test and recharge. Leak tested unit with 250psi nitrogen, unit held pressure for 20 minutes. Vacuumed to 500 microns and recharged with 5.25oz of R134a. After work, still partial frost pattern, -16inHg on low side, 67psi on high side, 0.5amp draw from compressor. Contacted techline again. Techline walked through sweep charge, clearing restriction, and advised replacing drier. Replaced drier, vacuumed to 500 microns, recharged with 5.25oz of R134a. Deep vacuum on low side, over 100psi on high side. Will not equalize, full cap tube restriction. Not enough tubing to replace drier again, picture attached. Will contact techline on Monday morning.; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Canandaigua, New York 14424

Ben H

Job Details: 06/19/2025

Do you evaporator was completely frosted up again so I defrosted the evaporator completely and replace the defrost thermistor

We serviced a

WHIRLPOOL RANGE

Model WFGS7530RW0

Near Farmington, New York 14425

Ben H

Job Details: 06/19/2025

The oven ignites and when set to 3:50 it heats up to about 375 and that it shuts off and cools down a little bit but it never reignites after the initial ignition. I measured the temperature and it dropped down to 270 with no reignition and it does that on all cycles. The unit will light the first time but it will never reignite after that. Ordered a dsi board and an igniter ; ordrng 1 W10898291 (Dsi board) and 1 W11524031 (Igniter)

We serviced a

GE RANGE

Model JB655SKBSS

Near Farmington, New York 14425

Ben H

Job Details: 06/19/2025

I replaced the burner element and tested it and burner works as it should

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Farmington, New York 14425

Ben H

Job Details: 06/19/2025

"When you try and start a cycle the unit does not turn the drum at all and makes a humming noise and then throws the f7 E1 error code. I checked the capacitor and it was reading open line so I replaced the capacitor and test of the unit and unit operates correctly; dspstn on spec-tagged invntry: 1 W11481722 ACTUATOR , used 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW00

Near Rochester, New York 14624

Zach L

Job Details: 06/19/2025

Replaced control and tested unit

We serviced a

WHIRLPOOL WASHER

Model WFW7540FW0

Near Rochester, New York 14613

Andres V

Job Details: 06/19/2025

The drain holes on the bottom of the door boot were clogged. Cleared the holes out poured some water and ran a diag cycle. Water is draining now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Mendon, New York 14506

Ben H

Job Details: 06/19/2025

The ice maker shut off arm was broken and would not sense it the basket was full so it continued to fill until it clogged up the auger and would not dispense. I replaced the ice maker and then ran a fill test and instructed customer to wait at least 24 hours for it to start making ice

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14624

DeVaughn C

Job Details: 06/19/2025

Drain pump was running continuously when connected the power. Replaced control board then calibrated. Unit testing good.

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Rochester, New York 14626

DeVaughn C

Job Details: 06/19/2025

Unit makes scraping noise when slowing down. Discovered worn splines and loose rotor bolt. Stator and rotor should be replaced. ; ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor)

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Hamlin, New York 14464

DeVaughn C

Job Details: 06/19/2025

Replaced control board then calibrated. Repair completed successfully.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Rochester, New York 14612

DeVaughn C

Job Details: 06/19/2025

nit will not heat. 240 V at machine. Discovered heating element has failed. Heating element should be replaced. ; ordrng 1 WP3387747 (Element) and 1 W10802681 (Housing)

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Webster, New York 14580

DeVaughn C

Job Details: 06/19/2025

Replaced burner assembly. Repair completed successfully.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Webster, New York 14580

DeVaughn C

Job Details: 06/19/2025

"Replaced control board. Drain pump still running continuously. Contacted Whirlpool TechLine. Techline agent documented, then suggested customer to call customer service for further assistance. No further repair required at this time. SR: 7741815265; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"

We serviced a

MAYTAG DRYER

Model MGD5030MW1

Near Rochester, New York 14609

DeVaughn C

Job Details: 06/19/2025

Door catch fell off. Mounted catch back on unit. Repair completed successfully.

We serviced a

KITCHENAID MICROWAVE

Model KMMF330PPS00

Near Pittsford, New York 14534

Zach L

Job Details: 06/19/2025

"Stirrer motor clicking and thumping, needs new stirrer motor; ordrng 1 W11590176 (Stirrer motor) and 1 W11662715 (Stirrer)"

We serviced a

MAYTAG RANGE

Model MFGS6030RZ0

Near Rochester, New York 14606

Andres V

Job Details: 06/19/2025

Explained to customer that what theyre hearing is their spark Ignitor lighting the flame and that ovens cycle the flame on and off.

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Rochester, New York 14615

Andres V

Job Details: 06/19/2025

"Took unit apart found motor pulley was slightly seized, I checked the rollers, pulley, blower wheel those check good. I put unit back together and did not hear clunking noise but was squeaking a little. I recommended replacing belt and motor. Gave customer quote they denied repair."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Rochester, New York 14612

Andres V

Job Details: 06/19/2025

Started a quick cycle I heard noise when unit was agitating coming from underneath. I tried to take off rotor but it was stuck on Gearcase shaft. I recommend replacing Gearcase but since I cant take off the rotor all other parts will have to be replaced as well. Customer thinks they have an extended warranty they have to look it up first. ; ordrng 7 W11027980 (Screw)s and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)

We serviced a

WHIRLPOOL WASHER

Model NTW4519JW2

Near Rochester, New York 14608

Zach L

Job Details: 06/19/2025

"Washer is not supplied with cold water. When reaching rinse cycle, unit cannot fill with cold water, then throws error code and cancels cycle. Advised customer to connect cold water supply. Unit covered by first year manufacturer warranty"

We serviced a

GE REFRIGERATOR

Model GNE27JGMKFWW

Near Rochester, New York 14618

Zach L

Job Details: 06/19/2025

Temps and runtimes check good. Ice maker not properly harvesting and overfilling. Needs new ice maker; rqstng P&A on 1 WR30X35287 (Ice maker)

We serviced a

GE REFRIGERATOR

Model PTS25SHSARSSS

Near Rochester, New York 14618

Zach L

Job Details: 06/19/2025

Replaced control board. Evaporator fan now correctly receiving 12vAC but not turning. Needs new evaporator fan.; ordrng 1 WR60X10228 (Evap)

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Rochester, New York 14612

Andres V

Job Details: 06/19/2025

"Replaced the evaporator fan motor, fan kicked on and is working properly"

We serviced a

MAYTAG DRYER

Model MED7230HC0

Near Walworth, New York 14568

Zach L

Job Details: 06/19/2025

UI unresponsive. ACU supplying correct voltage to UI. Needs new UI. Customer deciding if repair is wanted; rqstng P&A on 1 W11413567 (HMI)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS02

Near Victor, New York 14564

Zach L

Job Details: 06/19/2025

"Compressor blistering hot on arrival, pressures high. Removed drier and blew system clear, no debris in system. Replaced drier and leak tested sealed system with 250psi nitrogen, system held pressure for 10 minutes. Vacuumed system to 500 microns and recharged with 5.25oz of R134a. On startup, all pressures and temps tested good. Cleared ice buildup from ice maker fill tube and properly installed freezer drawer. Removed screen installed by customer on kickplate, advised customer to leave screen off due to potential airflow issues.; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near West Henrietta, New York 14586

Ben H

Job Details: 06/19/2025

Water line is frozen so it defrosted the water line and cycle ice maker

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Caledonia, New York 14423

Ben H

Job Details: 06/19/2025

Replaced the control board and tested unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Rochester, New York 14612

Andres V

Job Details: 06/19/2025

Replaced the fresh food light also replaced the freezer light housing and the light. Unit is working properly; dspstn on spec-tagged invntry: 1 W11602886 MODULE

We serviced a

WHIRLPOOL FREEZER

Model WRFF3236RZ00

Near Webster, New York 14580

Andres V

Job Details: 06/19/2025

"Ice maker paddles were not in a home position. I had to reset the ice maker, when it cycled it called for water and should not start producing ice."

We serviced a

WHIRLPOOL DRYER

Model WED94HEXW1

Near Webster, New York 14580

Andres V

Job Details: 06/19/2025

"Found pulley to be sticking and belt had some cracks. I cleaned off the pulley shaft and replaced parts. Tested unit out. ; used 1 279640 (PULLEY-IDLER), and 1 661570V (Belt (had spare from repair kits)) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KBHS109BSS00

Near Webster, New York 14580

Andres V

Job Details: 06/19/2025

"Installed new control and tested unit. Unit gave same result, spoke to techline they had me check door switches all the relays and the inverter board everything checked good. We then checked thermistors to ground found magnetron thermistor had resistance to ground. I could not find break or pinch in wire, harness is NLA."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Clifton Springs, New York 14432

Andres V

Job Details: 06/18/2025

"Lid does not unlock, put unit into a manual test mode and tested lock I can hear it trying to unlock but does not ; dspstn on spec-tagged invntry: 1 W11307244 LATCH"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Newark, New York 14513

Andres V

Job Details: 06/18/2025

"Replaced suspension, tried to replace the hub but could not take off the center piece of the Gearcase shaft it was stuck on. Used angle grinder to cut it but it would not cut it. ; ordrng 1 W11454734 (Gearcase) and 1 W11219115 (Outer tub) and 1 W10752719 (Basket), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11130362 SUSPENSION"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB10

Near Sodus, New York 14551

Andres V

Job Details: 06/18/2025

"When I arrived all the bread and ice cream was melted in freezer, unit had a weak frost pattern, fans are working. Condenser is clean. Unit seems to be having a sealed system issue ; ordrng 1 W11546605 (Evaporator) and 1 W11504449 (4/2) and 2 W11506619 (8nk)s and 1 W11580057 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8) and 1 W11671282 (Motor dispenser)"

We serviced a

GE WASHER

Model GFW148SSM1WW

Near Sodus Point, New York 14555

Andres V

Job Details: 06/18/2025

Boot was torn in the front causing leak. Replaced the boot and tested unit. Unit is no longer leaking

We serviced a

WHIRLPOOL RANGE

Model WFGS7530RZ1

Near Rochester, New York 14626

Zach L

Job Details: 06/18/2025

"Unit will intermittently not heat. No error codes stored. Bake burner lighting properly, broil and convection elements operating properly. Cooling fan operates in service mode, but not powering on consistently during normal operation. Software issue in control board.; ordrng 1 W11745759 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EBS08

Near Rochester, New York 14626

Zach L

Job Details: 06/18/2025

"Damper chattering, needs new damper; ordrng 1 WPW10594329 (Damper)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Rochester, New York 14616

Zach L

Job Details: 06/18/2025

Blockage in water line preventing ice maker from filling. Removed blockage and tested

We serviced a

GE DISHWASHER

Model CDD420P4T0W2T

Near Rochester, New York 14626

Zach L

Job Details: 06/18/2025

"Replaced main control and wash control module. Only one wash control module was sent. Ran service test cycle in both drawers, all functions operating properly for top drawer. Bottom drawer still inoperable. Needs second wash control module for bottom drawer.; ordrng 1 WD21X31483 (Wash control module)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Webster, New York 14580

Zach L

Job Details: 06/18/2025

"Unit not automatically defrosting, customer defrosted system manually. In service mode, only 5v being supplied to defrost element, needs new control board; ordrng 1 W11212392 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS01

Near Churchville, New York 14428

Ben H

Job Details: 06/18/2025

Customer complaint was that water was spilling out of the ice maker whenever it went to make ice. I cycle the ice maker and as soon as it filled water was leaking out the front. Tested the valve and it seemed to open and close correctly with no problems and was not staying open for too long. I inspected the ice maker for any cracks that would cause leaks but could not find any so I reinstalled it and adjusted the level a little bit and then cycled it again and it filled with water but did not leak. If the leak comes back and customer calls then order it ice maker W10884390

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14620

DeVaughn C

Job Details: 06/18/2025

Drain pump turns on intermittently. Pressure hose is clear and free of kinks. Control board should be replaced. ; ordrng 1 W11603811 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Sodus Point, New York 14555

Andres V

Job Details: 06/18/2025

"Checked venting, unit is heating, checked resistance of the moisture sensors. Everything checked out good, I suggested customer does bigger loads or use a timed dry"

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS02

Near Sodus, New York 14551

Andres V

Job Details: 06/18/2025

Found Ignitor on top oven getting 120v but not glowing. Replace the Ignitor and tested it. Unit is heating properly ; used 1 12400035 (Ignitor kit) from stock

We serviced a

WHIRLPOOL RANGE

Model WFGS7530RV1

Near Sodus, New York 14551

Andres V

Job Details: 06/18/2025

"Set temp to 400 degrees took 3 high temps 3 low temps. 397,377,401,377,403,374 the average was 388. I calibrated unit to cook 15 degrees hotter. Customer is to bake something and see how it turns out. If customer calls back order."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Williamson, New York 14589

Andres V

Job Details: 06/18/2025

"Unit had F7E3 error for pressure fault runs pump continuously. I replaced the control board, unit is working properly now ; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL5

Near Marion, New York 14505

Andres V

Job Details: 06/18/2025

Could not get unit to duplicate issue. I started a normal cycle and unit did drain properly. I believed there was something clogged in the drain hose that got pushed. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, New York 14610

DeVaughn C

Job Details: 06/18/2025

"Customer reports unit is not functioning properly. Unit would not complete diagnostic cycle, only fill and drain. Sump motor should be replaced. ; ordrng 1 W11665769 (Sump)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near West Henrietta, New York 14586

Ben H

Job Details: 06/18/2025

Control board constantly sending power to the pump. Replaced control board and tested unit

We serviced a

WHIRLPOOL PEDESTAL 15

Model WFO2715RR0

Near Henrietta, New York 14467

Ben H

Job Details: 06/18/2025

The pedestal was missing a vibration damper pad on the back left hand side creating poor washing results. I replaced the pad and instructed customer to use and monitor

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS03

Near Pittsford, New York 14534

Ben H

Job Details: 06/18/2025

The LEDs on the right side of the fridge as well as the one in the freezer or not powering on. With an extra LED module I had in my van I was able to get the top ones working but the bottom one still does not work. I checked the door switch to the freezer and that's working correctly so I ordered a new LED module for the freezer compartment; ordrng 1 W11683241 (Led)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Rochester, New York 14609

DeVaughn C

Job Details: 06/18/2025

"Replaced console, then drained water from unit using component activation. Calibrated unit. Repair completed successfully."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Greece, New York 14616

DeVaughn C

Job Details: 06/18/2025

S Code: S153EB. Control board needs replacement. ; ordrng 1 W11603811 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Webster, New York 14580

Zach L

Job Details: 06/18/2025

Ice maker unable to find home position. Replaced ice maker. Successfully ran harvest and fill tests.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Webster, New York 14580

Zach L

Job Details: 06/18/2025

"Unit going off balance and intermittently walking. All functions working in service mode. Customer not overloading unit. Drum off balance, needs new drum.; ordrng 1 W11460604 (Tub)"

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Webster, New York 14580

Zach L

Job Details: 06/18/2025

Control unable to properly detect water level. Replaced control and ran full service cycle

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHW07

Near Rochester, New York 14626

DeVaughn C

Job Details: 06/18/2025

Door gasket was damaged and falling apart. Installed new door gasket. Repair completed successfully.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Spencerport, New York 14559

DeVaughn C

Job Details: 06/18/2025

Replaced control them calibrated. Repair completed successfully.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Victor, New York 14564

Ben H

Job Details: 06/18/2025

Control board constantly sending power to the drain pump. I replaced the control board and tested unit ; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Scottsville, New York 14546

Ben H

Job Details: 06/18/2025

Unit has not been plugged in for about a year and a half so I plugged it in and waited about 20 minutes and there was no Frost pattern on the evaporator and it was warm temperature to the touch. I felt the compressor in the back and it was warm to the touch but not hot and the tubes coming off of it were right around room temperature indicating a restriction per ZL. I ordered the dryer and fittings and scheduled customer for a sealed system job; ordrng 1 W11504445 (5x4) and 1 W11504433 (6x4) and 1 W11504436 (6x1.8) and 1 W11504447 (5x1.8) and 2 W11506635 (Process tube)s and 1 W11504416 (8.5x6) and 1 WPW10143759 (Dryer)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ2

Near Ontario, New York 14519

Andres V

Job Details: 06/17/2025

Checked power at the terminal box found connections shorted out causing no power. ; ordrng 1 W11590537 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Webster, New York 14580

Andres V

Job Details: 06/17/2025

Found light in fresh food section went out causing the others to also go. Replaced the light now all lights are working properly.

We serviced a

GE DISHWASHER

Model GDT605PSM6SS

Near Webster, New York 14580

Andres V

Job Details: 06/17/2025

"Checked spray arm for cracks or spraying water out the side. I then found the door vent was loose and water was leaking through, tightened it and tested it. If customer calls back saying its still leaking order WD08X10092"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHW01

Near Webster, New York 14580

Andres V

Job Details: 06/17/2025

"Freezer temp was at 32 degrees, took off back cover saw unit had a very weak frost pattern (took pic). Condenser is clean, both fans are running as well. Unit is has sealed system issue.; ordrng 1 WP2188823 (Evaporator) and 3 W11504415 (8.5/8)s and 1 W11504450 (1.8/4) and 1 W10913906 (Process tube) and 1 W11504431 (5/7) and 1 W10233960 (Compressor) and 1 WPW10143759 (Dye dryer) and 1 W11504419 (8/7) and 1 W11504447 (1.8/5)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Rochester, New York 14606

Zach L

Job Details: 06/17/2025

"Drain line blocked. Cleared drain line, unit running properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Spencerport, New York 14559

Zach L

Job Details: 06/17/2025

Replaced condenser fan and gasket. Heated gasket into proper shape. All functions working properly.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW00

Near Rochester, New York 14624

Zach L

Job Details: 06/17/2025

"Unit not defrosting. Board only supplying 55v to defrost heater, needs new control board; ordrng 1 W11382529 (Control)"

We serviced a

GE REFRIGERATOR

Model GNE25JMKYFES

Near Rochester, New York 14624

Zach L

Job Details: 06/17/2025

"Customer complaint is buildup of condensation in refrigerator and on mullion. Door gaskets not sealing against mullion, mullion heating properly. Needs new gaskets ; ordrng 2 WR14X40082 (RC gasket)s"

We serviced a

AMANA RANGE

Model ACR4303MFW8

Near Rochester, New York 14619

Zach L

Job Details: 06/17/2025

"Stovetop elements intermittently cutting out. Infinite switches not properly regulating temp, needs new infinite switches; ordrng 2 WP3148952 (RF and LR infinite switch)s"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS0

Near Rochester, New York 14621

Andres V

Job Details: 06/17/2025

Set bake cycle to 350. Unit got up to 380 but then temp dropped to 289 before it turned on again. Customer did state that unit did not turn on when she tried to bake. I recommend replacing control board ; ordrng 1 W11707155 (ACU)

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS7024RZ0

Near Rochester, New York 14617

Andres V

Job Details: 06/17/2025

I installed new control board and tested unit but got F7E2 error code for wash pump not running. Checked harness and found the connector wasnt in all the way. Once I plugged in the connector fully unit started working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Rochester, New York 14611

Zach L

Job Details: 06/17/2025

"No frost pattern. Compressor and discharge room temperature. Low side measured 22psi, system will not equalize. Sealed system restriction and possible inefficient compressor.; ordrng 1 W11557671 (Compressor) and 1 W11504415 (8.5x8) and 1 W11504431 (7x5) and 1 W11504420 (8x6) and 2 W11506635 (Process tube)s and 2 W11504433 (6x4)s and 1 W11504447 (5x1.8) and 1 W11504436 (6x1.8)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Rochester, New York 14612

Andres V

Job Details: 06/17/2025

Customer had freezer overfilled and was not letting the door close all the way. Once he took out some of the food and door could close all the way frost went away. Unit is cooling properly

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14612

Andres V

Job Details: 06/17/2025

"Replaced the control board. Started a normal cycle watched it fill then advance, unit is working properly"

We serviced a

GE WASHER

Model GTW680BSJ5WS

Near Rochester, New York 14612

Andres V

Job Details: 06/17/2025

Replaced the drain pump and tested. Unit is now draining properly

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14618

DeVaughn C

Job Details: 06/17/2025

"All lights on control board are illuminated, but customer could not start a cycle. Attempted to calibrate machine. Unit will go into diagnostics, but nothing can be selected. Start/pause button has failed. New control board defective. Control board must be replaced again.; ordrng 1 W11603810 (Control)"

We serviced a

GE WASHER

Model PFQ97HSPV0DS

Near Rochester, New York 14618

DeVaughn C

Job Details: 06/17/2025

"Customer is unhappy with machine vibration, reports vibration shakes pictures off the walls. Looking to have machine replaced. States previous technician suggested anti-vibration feet. Installed anti-vibration pads. No further repair needed at this time."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Rochester, New York 14608

DeVaughn C

Job Details: 06/17/2025

Unit will not respond to functions. LED on control board is illuminated. Power is going to console. User interface should be replaced. ; ordrng 1 W11325580 (Console)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14605

DeVaughn C

Job Details: 06/17/2025

S Code: S153EB. Control should be replaced. ; rqstng P&A on 1 W11603811 (Control)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP665SYN5FS

Near Irondequoit, New York 14622

DeVaughn C

Job Details: 06/17/2025

"Customer reports unit throws error codes after running for a minute or so, does not finish cycles, and dispenser door doesnt open. F56 (drain error) code stored. Tested all unit functions in diagnostic mode. All components function as designed. Water going to machine is extremely cold. Suggested customer to connect machine to a dedicated hot water line for significant wash quality improvement. Tested unit in normal cycle. Let unit run for ~20 minutes. Unit functioning as designed. No further repair needed."

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Irondequoit, New York 14622

DeVaughn C

Job Details: 06/17/2025

"Customer reports unit goes straight to done when starting wash cycles. Unit would not complete spin in diagnostics. Replaced actuator twice, and cam assembly. After installing first actuator, unit would still not complete test, however would throw F7E1 error code. Replaced actuator again, then unit completed diagnostic cycle. Unit also went past done in consumer cycle. First actuator was defective. Repair completed successfully. ; used 1 W10721967 (CAM), and 2 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14618

DeVaughn C

Job Details: 06/17/2025

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, New York 14606

DeVaughn C

Job Details: 06/17/2025

"Replaced parts. Damaged wash plate and hub to remove gear case. Actuator was defective. Guard is heavily compromised with oil. Wash plate, actuator, hub, and guard need to be replaced. Inner basket should be removed and outter tub inspected for plastic debris. ; ordrng 1 W10902814 (Wash plate) and 1 W10913953 (Actuator) and 1 WPW10427633 (Guard), dspstn on spec-tagged invntry: 1 W10721967 CAM 1 W11239857 BELT , 1 W11454734 GEARCASE , and 1 WPW10006355 ACTUATOR , used 1 w10528947 (Hub) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW97HEXR2

Near Rochester, New York 14606

DeVaughn C

Job Details: 06/17/2025

Bellow is warped and bellow clamp is missing. Bellow should be replaced and clamp should be installed.; ordrng 1 W11173364 (Bellow) and 1 W11218344 (Bellow clamp)

We serviced a

JENN AIR 50#IM 15' FS

Model JIM158XYRS0

Near Rochester, New York 14618

Zach L

Job Details: 06/17/2025

"Ice too thin. Condenser coils dirty, no airflow through condenser. Cleared coils, watched unit properly make batch of ice."

We serviced a

WHIRLPOOL FREEZER

Model EV188NYWS00

Near Victor, New York 14564

Zach L

Job Details: 06/17/2025

"Replaced thermostat, all functions working properly."

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Rochester, New York 14606

DeVaughn C

Job Details: 06/16/2025

"Customer reports significant improvement since last repair, then mentioned a very intermittent squealing noise. Discovered belt was worn and rubber residue on cam pulley. Replaced harness, cam assembly, and belt. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 W11284522 CLIP , used 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Rochester, New York 14626

DeVaughn C

Job Details: 06/16/2025

Unit squealing during use. Replaced rollers and tensioner. Repair completed successfully.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rochester, New York 14623

Ben H

Job Details: 06/16/2025

Replaced thermal fuse and tested unit And unit now Heats and runs Correctly; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Brockport, New York 14420

Zach L

Job Details: 06/16/2025

"Pressure sensor incorrectly sensing water level, runs drain pump constantly. Needs new control; ordrng 1 W11777413 (Control)"

We serviced a

WHIRLPOOL RANGE

Model MGR6600FW7

Near Rochester, New York 14606

Andres V

Job Details: 06/16/2025

"Set temp to 400 degrees, took temp readings unit only got up to 358. When comparing to temp sensor reading it was 45 degrees off. Unit is cycling properly just not reaching temp.; ordrng 1 W10833885 (Oven temp sensor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near East Rochester, New York 14445

Andres V

Job Details: 06/16/2025

Unit has a F3E1 for pressure fault drain pump runs continuously. Unit will need control board replaced ; ordrng 1 W11603810 (Control board)

We serviced a

MAYTAG RANGE

Model MFES4030RW0

Near Hilton, New York 14468

Zach L

Job Details: 06/16/2025

"Touch controls unresponsive on right side, needs new control; ordrng 1 W11728323 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Penfield, New York 14526

Ben H

Job Details: 06/16/2025

"I replaced the sump motor and tested unit and now operates correctly. The customer pointed out an issue with one of the plastic attachments on the rack to me and I ordered the part to be shipped directly to the customer and they will replace it; ordrng 1 W11179755 (Adjuster clip ( SHIP DIRECT)), dspstn on spec-tagged invntry: 1 W11416362 PUMP AND MOTOR"