Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1505 customer reviews

Dave F.

Dave F.

WASHER MAYTAG MVWB766FW1 Replaced water housing due to no water coming from hot water valve . Calibrated washer and ran in auto diagnostics. Tested good . Gave tips on best cycles and recommended soap . Make sure to only use HE soap . Unit tested good . No error codes

Near Bru Mar Dr, Rochester, NY 14606
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD8500DR3 Unit would not heat. Thermal cut off failed test. Replaced thermal cut off. Unit testing good.; used 1 WP8573713 (CUTOFF-THERMAL) from stock

Near E Main St, Rochester, NY 14609
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDX655DW1 Customer concerned about unit making a knocking noise during use. Rubber on a support roller was defective. Replaced support. Repair successful.

Near Winstead Rd, Rochester, NY 14609
Evan E.

Evan E.

WASHER WHIRLPOOL WFW6620HW0 Customer stated unit is shaking aggressively while in spin and also producing noise. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit completed cycle as it should. Discovered that noise was coming from interior bellow spring being detached. Spring was loose inside cabinet while tub was spinning. Reattached spring ran test cycle again. Unit tested good

Near Callahan Ct, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT710PAYM2 Customer stated unit was not draining. Upon inspection discovered that check valve was not sealing inside drain hose causing water to flow back into unit. Replaced hose. Ran test cycle. Unit tested good

Near Wild Berry Ln, Pittsford, NY 14534
Steve M.

Steve M.

FREEZER KITCHENAID KRFC300ESS01 Found the top rack in freezer was out of alignment. Adjusted rack that was holding door open. The freezer door tests good.

Near E Pointe, Fairport, NY 14450
Steve M.

Steve M.

DRYER WHIRLPOOL WGD4616FW1 Sr#7725411045 the customer is complaining of gas smell while drying clothes. On arrival I could smell varnish from the floors being refinished. Checked all gas connections to dryer and inside dryer while it was running. No signs of gas leak. Called tech line to document. The flame is burning off varnish in the air causing the smell.

Near Wind Mill Rd, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SMYB04 Customer had unit defrosted. Complained of noise from freezer. Replaced defrost thermistor and customer is going to monitor. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

Near Cramer Rd, Canandaigua, NY 14424
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX988SIBM Found ice maker leaking and not passing harvest test. Replaced ice maker and the customer to monitor.

Near Anton Rise Rd, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL LFHT1831QF1 Found the cover in fresh food section that has water tray for drain was leaking. Filled crack with glue and perm a gum. The unit did not leak during testing.

Near Hammocks Dr, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS312SNHW00 Customer is concerned with temps in refrigerator. The refrigerator tested good in diagnostic. Instructed customer on temperature variances on control. Found very little product in freezer. Recommend to put two gallon jugs of water in freezer to keep temps stabilized when unit cycles off or goes into defrost. Left part with customer.

Near Wintergreen Way, Rochester, NY 14618
David L.

David L.

RANGE WHIRLPOOL WFG515S0EW1 Replaced frost burners due to ignition problems. Unit tested good

Near Beehler Ln, Hamlin, NY 14464
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced FF door baskets for ripped gaskets. Replaced ui in left door for damage when new door installed. Replaced left hinge cover for broken screw receivers. The refrigerator tests good.

Near Ten Eyke Cir, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Sr7724958559Called Techline due to items still freezing in the fresh food section. Damper was just replaced and was leaking air through the assembly. Sealed with perma-gum customer to monitor.

Near Pepperidge Dr, Rochester, NY 14626
Evan E.

Evan E.

DRYER MAYTAG MEDX655DW1 Replacing blower vent due to top of vent being extremely sharp and causing items to tear while drum is spinning. Replaced vent ran test cycle. Unit tested good

Near Mayers Garden, Webster, NY 14580
Evan E.

Evan E.

DRYER MAYTAG MEDB835DW2 "Customer stated unit was squealing while in spin. Upon inspection discovered that idler pulley and multiple rollers had seized causing issue. Replaced rollers , belt and idler pulley Ran test cycleUnit tested good"

Near King Hill Dr, Farmington, NY 14425
David L.

David L.

WASHER MAYTAG MHW3505FW Unit was throwing throwing a long drain code. And a water level error. Data line to the pressure switch was only half seated. Reseated and cleaned drain trap. Unit tested good in diagnostics

Near County Line Rd, Holley, NY 14470
David L.

David L.

REFRIGERATOR GE GTE21GSHBSS Replaced the defrost timer due to timer not activating defrost. Unit had thawed and had refrozen. Water under liner. Left to defrost. Customer will turn on thermostat tomorrow

Near S Clinton Ave, Rochester, NY 14620
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Freezer not sealing causing moisture build up. Heated gasket until it made contact with the liner. Customer to monitor. Left fresh food gasket with customer

Near Knapp Ave, Rochester, NY 14609
Evan E.

Evan E.

RANGE KITCHENAID KFGG500EWH2 Customer stated that unit was failing to light right front burner consistently. Unit failed for tech multiple times while in home. Replaced burner head tested burner. Unit tested good

Near Dunwoody Crossing, Webster, NY 14580
David L.

David L.

WASHER WHIRLPOOL WFW75HEFW0 Replaced dispenser and valve due to water level error. Unit tested good in diagnostics.

Near Lake Shore Blvd, Rochester, NY 14617
David L.

David L.

REFRIGERATOR GE GSS25GGHECBB Replaced open evaporator fan motor. Unit testing good

Near Landstone Terrace, Rochester, NY 14606
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFD2560HES Replaced icemaker for fill shoot being broken and bail arm missing. Cycled unit tested good . Good water flow . ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER

Near Canfield Rd, Pittsford, NY 14534
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD4815EW2 Customer states unit takes too long to dry. Unit failed vent test. Detached the vent and showed customer the build up of debris in vent. Unit testing good.

Near Rhea Crescent, Rochester, NY 14615
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDX6STBW0 Unit would not come on after power outage. No voltage coming from power source. Suggested to have an electrician repair the electrical.

Near Wood Rd, Rochester, NY 14626
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4800BQ1 "Customer stated that unit was failing to drain and was producing burning smell. Checked for error codes unit was displaying 2 codes f9e1 (long drain) and f7e7 (shifter fault) ran test cycle unit would not drain water out from test cycle. Removed water with vacuum. Installed new pump. Ran test cycle again. Unit completed cycle as it should. While listening to unit in spin discovered that gear case bearing was failing. Ordering gear case ; ordrng 1 W11255272 (GEAR CASE), dspstn on spec-tagged invntry: 1 WPW10276397 PUMP"

Near Whitlock Rd, Rochester, NY 14609
Dave F.

Dave F.

MICROWAVE KITCHENAID KMHS120ESS7 Scratch on the control panel . Customer would like a new one . Ordering new control panel W10891019; ordrng 1 W10891019 (panl-cntrl)

Near Southwind Way, Rochester, NY 14624
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 No show ; saved tckt

Near Portage St, Rochester, NY 14621
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found the left foot door is warped and mullion is falling off. Ordering door and mullion. ; ordrng 1 W11307224 (LEFT AS FF DOOR) and 1 WPW10311757 (rail-mulln)

Near Country Downs Cir, Fairport, NY 14450
David L.

David L.

DISHWASHER KITCHENAID KUDS40CVSS4 Unit is still leaking from the center after a short time of running. Found screws on dispenser had corroded and broken the seal. Ordering dispenser at a discount due to escalation customer paid in full; ordrng 1 WPW10199696 (dispenser)

Near Spring Meadow Ln, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Lower hinge is bent preventing the door from sealing freezer door also needs to be shimmed ordering hinge and shins; ordrng 1 WP2325482 (hinge) and 20 WP489467 (washer)s and 1 WP505587 (sealer)

Near Johnson Rd, Rochester, NY 14616
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4955HW0 "Unit will not turn on. Customer states the issue was intermittent at first, then the machine stopped working completely. Control should be replaced. ; ordrng 1 W11230135 (CONTROL)"

Near W Wautoma Beach Rd, Hilton, NY 14468
Dave F.

Dave F.

WASHER WHIRLPOOL WFW94HEXW2 Washer needs wire harness and dispenser motor . Ordering WPW10271979 harness and dispenser motor WPW10352973; ordrng 1 WPW10352973 (switch-dis)

Near Commerce Dr, Avon, NY 14414
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC415EW1 Customer concerned about unit making a loud noise during use. Pulley shield was making contact with the pulley creating a noise during spin and agitation. Replacing shield. ; ordrng 1 WPW10550173 (PULLEY SHIELD )

Near Culver Rd, Rochester, NY 14622
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE254ESS2 Replacing housing and housing cover for adjuster due to old housing cracking at top causing rack not to stay elevated. Replacing housing and cover. Unit tested good

Near Brooktree Ln, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS4 Replacing adjusters due to tabs breaking on side of adjusters causing rack to fall. Replaced adjusters upper rack tested good. Replacing dispenser due to dispenser door missing spring. Replaced dispenser. Ran test cycle. Unit tested good

Near Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4800BQ0 Customer stated that unit was flashing lid lock light when trying to start cycle. Lock mechanism is failing. Replaced lid lock. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID

Near Brown St, Rochester, NY 14611
Evan E.

Evan E.

DRYER WHIRLPOOL WED75HEFW0 Installed new control. Unit was still experiencing same issue. User interface that tech received from distributor is defective. Ordering new UI ; ordrng 1 W10919207 (UI )

Near Greystone Ln, Rochester, NY 14618
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Customer stated they are still experiencing same issue unit will show done light when cycle is finished but tub is still half full of water. Checked for error codes. Unit was displaying long drain error code(f9e1) ran test cycle. Could hear pump struggling to actuate during drain portion of test cycle. Pump is working but struggling to engage. Replaced pump ran Multiple test cycles. Unit tested good

Near Minocqua Dr, Rochester, NY 14617
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS4 Replacing adjusters due to tabs breaking on side of adjusters causing rack to fall. Replaced adjusters upper rack tested good. Replacing dispenser due to dispenser door missing spring. Replaced dispenser. Ran test cycle. Unit tested good

Near Webster, NY 14580
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE254ESS2 Replacing housing and housing cover for adjuster due to old housing cracking at top causing rack not to stay elevated. Replacing housing and cover. Unit tested good

Near Brooktree Ln, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Customer stated they are still experiencing same issue unit will show done light when cycle is finished but tub is still half full of water. Checked for error codes. Unit was displaying long drain error code(f9e1) ran test cycle. Could hear pump struggling to actuate during drain portion of test cycle. Pump is working but struggling to engage. Replaced pump ran Multiple test cycles. Unit tested good

Near Minocqua Dr, Rochester, NY 14617
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4800BQ0 Customer stated that unit was flashing lid lock light when trying to start cycle. Lock mechanism is failing. Replaced lid lock. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID

Near Brown St, Rochester, NY 14611
Evan E.

Evan E.

DRYER WHIRLPOOL WED75HEFW0 Installed new control. Unit was still experiencing same issue. User interface that tech received from distributor is defective. Ordering new UI ; ordrng 1 W10919207 (UI )

Near Greystone Ln, Rochester, NY 14618
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF520PADM0 Bad plumbing is causing water from the sink to go back into the dishwasher via the drain hose. The drain hose is installed too close to the drain trap in the sink plumbing. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN

Near Bright Oaks Dr, Rochester, NY 14624
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDC465HW0 Unit would not heat. Heating element was damaged. Replaced element; unit testing good.; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT

Near Windsorshire Dr, Rochester, NY 14624
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29PBMS02 Frost on product in the freezer caused by a poor seal. Most likely product holding door open. Door sealing at timeOf service. Customer toMonitor

Near Edgemere Dr, Rochester, NY 14612
Evan E.

Evan E.

WASHER KENMORE 110.470866 Customer stated that water was collecting at Bottom of tub intermittently. Upon inspection checked for error codes. No codes were present. Removed drain pump filter. Filter was clogged with debris. Also removed and cleaned air trap and pressure hose. Ran test cycle after doing so. Unit drained as it should. Ran rinse and spin cycle while working on dryer. Unit tested good service call fee and labor is on job #83516

Near Split Rock Rd, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER JENN AIR JDTSS244GP0 Customer stated that unit was not flashing clean light once cycle was finished. Checked for codes unit was displaying same code as prior visit f6e3 (oversudsing). Ran test cycle unit completed cycle as it should. After running cycle began normal wash cycle to confirm light was functioning properly. Light would not turn on when running normal cycle. Tried to run multiple cycles and could not get light to turn on. Replaced control and UI. Ran diagnostic cycle. Unit tested good light bot turning on during cycle ; used 1 WPW10653840 (LATCH) from stock

Near Cheshire Ridge, Victor, NY 14564
Shaiman C.

Shaiman C.

VAN FORD TRANSIT CONNECT Oil change

Near Spencerport Rd, Rochester, NY 14606
Evan E.

Evan E.

DRYER AMANA NED4655EW1 Customer stated door would not shut properly. Upon inspection discovered that catch was not receiving strike correctly. Replaced catch. Once doing this door shut much better. Unit tested good

Near Oakbriar Ct, Penfield, NY 14526
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFC302EPA00 Gaskets torn on both sides . Replaced gasket on fresh food section doors . Heated up and made sure that they are sealing .

Near New London Rd, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Icemaker frozen up due to the fresh food door not sealing all the way . Heated gasket on door . It is sealing now . Adjust the height of the door to make sure that its level . Unit tested good .

Near Cutler St, Rochester, NY 14621
David L.

David L.

DISHWASHER GE GLD5910NCC Checked unit for abnormal sounds/operation unit filling and draining normally. Could not replicate a failure. Customer to monitor

Near Veldor Park, Rochester, NY 14612
Dave F.

Dave F.

REFRIGERATOR MAYTAG MSS26C6MFW01 Freezer door wire harness was torn. Replaced left hand door . Ice maker is now working and door is now sealing . Door was covered .

Near Quaker Rd, Scottsville, NY 14546
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Ran dishwasher in diagnostics. Dishwasher wash pump was working as expected. Heater is working . Dispenser is working . Unit tested good and is working as expected . Dishwasher is not getting dishes cleaned. Suggested the sensor wash cycle . High temp and heat dry. Run hot water at sink . . Customer will try settings and tips .; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

Near Lake Rd, Avon, NY 14414
Dave F.

Dave F.

DRYER FRIGIDAIRE FFLE2022MW0 Turn unit on runs for a few seconds turns off. Checked thermostat and thermal fuse . Both tested fine . Tested heating element. Tested good . The control is a blinking a red light . Unit needs a new control . Ordering control 5304500454; ordrng 1 5304500454 (board)

Near E Lake Rd, Livonia, NY 14487
Dave F.

Dave F.

WASHER MAYTAG MVWB765FW3 Replaced lid lock . User interface and control . Calibrated unit . Tested in auto diagnostics. Unit tested good .

Near Burke Hill Rd, Perry, NY 14530
Dave F.

Dave F.

RANGE JENN AIR JDS1450DS0 Called Techline SR 7725393455 . Stove top not lighting on any burners . Techline said to replaced spark module and bring the wire harness in case it needs it . Ordering spark module WPW10475149 and harness W10468433 didn't charge for harness unless it is needed on second visit .; ordrng 1 W10468433 (harns-wire) and 1 WPW10475149 (module-spk)

Near Summers St, Livonia, NY 14487
Evan E.

Evan E.

MICROWAVE FRIGIDAIRE FGMV175QFA "Customer stated unit is not heating and making noise. Upon inspection discovered that magnetron is failing and also producing buzzing sound. Ordering magnetron ; ordrng 1 5304464072 (MAGNETRON), dspstn on spec-tagged invntry: 1 5304464072 MAGNETRON 1 TJ11QBP0529 DIODE , and 1 TJ13QBP21090 CAPACITOR .9 MFD"

Near Harpington Dr, Rochester, NY 14624
David L.

David L.

COOKTOP KITCHENAID KICU509XBL Replaced harness and module due to a communication error and an open fuse on the module. Unit tested good customer was not home for a signature

Near Coastal View Dr, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF540PADB3 Customer is experiencing same issue as before. Unit will not drain fully. Discovered that drain hose check valve is not opening as it should. This is causing issue. Ordering drain hose ; ordrng 1 WPW10545278 (DRAIN HOSE )

Near Fairfield Dr, Fairport, NY 14450
David L.

David L.

DISHWASHER KITCHENAID KUDS30IXBL4 Replaced broken upper rack adjusters. ; dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER C RAIL-GREY

Near Salmon Run Cir, Ontario, NY 14519
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Bail arm was not attached causing too much ice. Reattached bail arm. Unit tested good; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER

Near Coppersmith Trail, Ontario, NY 14519
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL MDG9316BWW "Idler arm is damaged along with the idler pulley. Belt, arm, and pulley needs to be replaced. ; ordrng 1 WP354987 (RETAINER ) and 1 WP6-3700340 (IDLER PULLEY) and 1 WP6-3705180 (IDLER ARM)"

Near Twin Oak Dr, Rochester, NY 14606
David L.

David L.

WASHER WHIRLPOOL WTW5000DW2 Unit was not draining due to an open drain pump. Replaced pump and tested.

Near Bay Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR FRIGIDAIRE FFHS2611PF9 Ice bin was not aligned properly causing the freezer door to remain open. This caused frost to seal the air return to the RC. Re seated bin so that the doors will shut. Customer is going to thaw air return.

Near Watersong Trail, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Doors were not level causing closure problems. Leveled unit and doors. Doors now close properly

Near Pinecrest Dr, Rochester, NY 14617
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW1 Customer stated unit was starting cycle on its own. Unit was unplugged upon arrival. Plugged unit in and checked for error codes. Unit was displaying oversudsing error code. Ran test cycle. Unit completed cycle. Could not replicate issue while in home. Customer to Monitor and report back if issue persists.

Near Jacobs Rd, Macedon, NY 14502
Dave F.

Dave F.

WASHER MAYTAG MVWC416FW1 Lid still not locking properly ordering control W11162436 and lid lock W11307244; rqstng P&A on 1 W11162436 (cntrl-elec) and 1 W11307244 (latch)

Near Golden Oaks Way, Rochester, NY 14624
David L.

David L.

WASHER WHIRLPOOL WFW75HEFW0 Dispenser water tube connector snapped duringValve disassembly will have to order and replace dispenser. Could not charge for the dispenser; ordrng 1 W10575334 (disp.drawer assy)

Near Lake Shore Blvd, Rochester, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL WSR57R18DM The unit has a refrigerant leak in the evaporator. Quoted 523.79 for replacement evaporator. Customer will call us with an answer; rqstng P&A on 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)

Near Congdon Rd, Williamson, NY 14589
Evan E.

Evan E.

DRYER KENMORE 417.804127 Replacing heating assembly due to coil snapping on heater. Replaced heater. Ran test cycle. Unit tested good

Near Alphonse St, Rochester, NY 14621
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF560SEYW01 Called Tech line SR 7725360727. replaced right side fresh food section door gasket for being torn . Door is sealing as expected . Level the legs on refrigerator and the doors . Unit tested good .

Near Ashley Dr, Rochester, NY 14620
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Door handles on fresh food and freezer door were loose . Loctite the screws the tightened the screws . Handles are no longer loose .

Near Onyx Dr, Penfield, NY 14526
Dave F.

Dave F.

WASHER MAYTAG MVWB835DW3 Washer making noise during drain . Found a nail in the the drain pump . Removed nail . Tested unit . In auto diagnostics. Unit . Tested good . Calibrated washer .

Near Pearl St, Clifton Springs, NY 14432
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 Unit had plugged drain . Unplugged the drain . Water is now drain as expected. Frost pattern on evaporator was good and defrost was working . Unit tested good .

Near Chelten Rise, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer was concerned about the noise that the refrigerator was making but it is working as expected. Adjusted the leveling and the doors . Unit tested good .

Near Chesham Way, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF302EWH01 Replaced control and start device due to constant clicking . Tested unit . Tested good .

Near Sheldon Rd, Palmyra, NY 14522
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED4815EW1 Replaced blower wheel lint screen and motor. Installed missing hardware. Unit testing good.

Near Avis St, Rochester, NY 14615
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB755DW0 Wash plate was loose upon arrival. Splines seem to be worn out. Replaced washplate. Repair successful.; pckd up 1 W10902814 (WASHPLATE)

Near Mystic Pines Cir, Rochester, NY 14612
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDTA50SAHV0 Wheels on top rack were making a squeaking noise. Installed an adjuster kit. Repair successful.

Near Mertensia Ln, Henrietta, NY 14467
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW0 Ran unit through a test verification cycle. No significant error codes present. No signs of a water leak on or around the unit. Could not find any issues at this time; unit tested good.

Near Fairdale Glen, Farmington, NY 14425
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated that top rack had fallen. Upon inspection discovered that wheels had broken off adjuster causing issue. Replaced adjusters on both sides. Reinstalled upper rack . Unit tested good

Near Eagles Roost Ln, Macedon, NY 14502
Evan E.

Evan E.

RANGE GE JGBP33WEH1WW Customer stated that unit was taking very long time to preheat. Upon inspection discovered that ignitor was glowing but failing to draw enough power. Replaced ignitor. Ran test bake cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 4342528 IGNITOR-ROUND

Near Doncaster Rd, Rochester, NY 14623
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF560SAFT1 "Replacing spray arms due to poor wash performance. Items are continually coming out dirty. Replaced 3rd level , 2nd level and 1st level spray arms and also replacing filter screen due to old screen warping and not catching debris. Replaced all parts listed. Unit tested good"

Near Bayberry Ln, Macedon, NY 14502
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Replaced separator and UI per Techline due to water dispenser not working. Unit tested good after install

Near Whispering Woods Dr, Williamson, NY 14589
David L.

David L.

WASHER WHIRLPOOL WTW7800XW0 Unit was not draining due to items getting stuck in the impeller housing and pump filter. Removed basket to get all the items out. Unit tested good

Near Piccadilly Square, Rochester, NY 14625
Evan E.

Evan E.

DRYER KENMORE 417.804127 Installed new heater assembly and bearing due to heating assembly coil snapping and fusing itself to case holding coil. Also replacing bearing due to bearing being worn. After assembling unit discovered that blower wheel was cracked unit will need new motor and blower wheel. Ordering blower and motor ; ordrng 1 131560100 (MOTOR ) and 1 131775600 (BLOWER ASSEMBLY )

Near Bernard St, Rochester, NY 14621
Evan E.

Evan E.

WASHER MAYTAG MHW5100DW0 Customer stated that they are unable to start cycle due to user interface not responding to commands when selecting cycle. Attempted to get unit into diagnostic mode but unit would not accept commands when selecting keys. Unit needs new user interface. Customer does not want to proceed at this time due to part cost. Customer to contact manufacturer for possible part coverage. Part needed is (W10859004)user interface

Near Frenchwoods Cir, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR AMANA BX21TW Evaporator fan motor bearing is bad . Ordering new fan Blade W10116797 and fan WP10513803; ordrng 1 W10116797 (blade-fan) and 1 WP10513803 (motor-evap)

Near E Henrietta Rd, Henrietta, NY 14467
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Replaced compressor inverter due to low speed on compressor. Unit is making ice and cooling. Customer to monitor.

Near Larkston Dr, Webster, NY 14580
Evan E.

Evan E.

RANGE FRIGIDAIRE PLGFMZ98GCH Customer stated that unit was not reaching temperature. Upon inspection discovered that ignitor was failing. Confirmed that ignitor was receiving power. Replaced ignitor. Ran test bake cycle. Unit tested good

Near Watson Rd, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFD2560HES "Fill piece that goes on icemaker is broken also is missing bail arm . Ordering bail arm WP67004028 icemaker D7824706Q ; ordrng 1 WP67004028 (arm-shut), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"

Near Canfield Rd, Pittsford, NY 14534
Evan E.

Evan E.

WASHER MAYTAG MVWX600XW0 Unit is still experiencing same issue will not spin out. Checked for codes. Unit displaying codes f7e1 (basket speed fault )and f7e7 (motor unable to reach target rpm) ran tachometer verification test to test shifter function. Optical sensor on shifter is working as it should. While inspecting wiring harness underneath unit. Discovered broken wire at motor connector. Broken wire was green wire with yellow line through it. Repaired wire at connector. Ran diagnostic cycle and also ran rinse and spin cycle to confirm function outside of test mode. This was issue for unit not spinning. Unit tested good

Near William St, Rochester, NY 14622
Evan E.

Evan E.

DISHWASHER MAYTAG MDB7949SDE1 Customer stated that upper rack was falling. Upon inspection discovered that adjusters on both sides had cracked causing rack to fall. Replaced adjusters and also repaired bottom rack silverware tray. Unit tested good

Near Forest Grove Ct, Penfield, NY 14526
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW7500GC2 "Customer states unit is not draining. F3E2 F8E1 F0E4 codes stored. Water will not dispense in manual diagnostics. Replaced valves, ran auto verification cycle. Unit testing good. ; used 1 W11165546 (VALVE) from stock"

Near Janice Dr, Rochester, NY 14624
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW75HEFW0 Unit is no longer in service. Left the part with the old machine. No service was done.

Near Chili Center Coldwater Rd, Rochester, NY 14624
Evan E.

Evan E.

RANGE WHIRLPOOL WEG730H0DW0 Replacing blower fan due to unit displaying code F8e0 for weak fan motor. Replaced fan motor also adjusted top burner flame height for customer. Ran test preheat to 350. Unit tested good ; dspstn on spec-tagged invntry: 1 W11107275 BLOWER

Near Thorndyke Rd, Rochester, NY 14617
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW5100DW0 "Customer states the unit will not start. User interface is not responsive. UI should be replaced. ; ordrng 1 W10859004 (UI), dspstn on spec-tagged invntry: 1 WPW10443885 LATCH"

Near McNaughton St, Rochester, NY 14606
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE304DSS0 Customer stating upper rack is falling down due to track breaking. Welds have snapped on tracks. Replaced tracks. Unit tested good

Near Mayers Garden, Webster, NY 14580
David L.

David L.

REFRIGERATOR MAYTAG MFI2570FEZ05 Water pressure is very low due to a restricted needle valve. Installed new dual valve and replaced cracked ice maker fill tube. Recommending that the customer have a licensed plumber replace the needle valve; used 1 67006317 (TUBE-WATER) from stock

Near Loyalist Ave, Rochester, NY 14624
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTE204EPA1 Unit fills with water but does not wash. Motor needs to be replaced. ; ordrng 1 WPW10605058 (SUMP MOTOR)

Near Hawkstone Way, Pittsford, NY 14534
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Lid lock had failed not allowing washer to complete cycles . Replaced lid lock from Truck stock W12307244. Calibrated unit and ran auto diagnostics. Unit tested good .; used 1 W11307244 (LATCH) from stock

Near Camelot Ct, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Ice maker not making ice . Ice maker did cycle . Found that the water flow was pretty low . Turn on shut off valve and turned back on . Cycled ice maker again . Water flow was better customer to monitor

Near Lincoln Rd, Ontario, NY 14519
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 Freezer evaporator van is not running causing no ice. 14vdc coming out of control. Ordering fan ; ordrng 1 WPW10514110 (motor evaporator)

Near Chigwell Ln S, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GARF30FDGB00 Door not closing correcting and rubbing . Adjusted the bottom and top hinges to get rid of the rubbing . Adjusted the screw test raises and lowers door . Loc tite screw and put rubber grommet in between to keep it from moving ..heated door gasket . Door is now sealing as expected . Left part with customer

Near Braemar Way, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Freezer door harness is damaged. Ordering door. ; ordrng 1 LW11202405 (dor-fip)

Near Hollybush Ln, Ontario, NY 14519
Shaiman C.

Shaiman C.

DRYER AMANA NGD4800VQ1 Unit would not heat. Replaced thermal fuse. Unit testing good. ; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Highledge Dr, Penfield, NY 14526
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW97HEXW0 F6E1 error code stored. MCU should be replaced. Customer declined further repair.

Near Brick Church Rd, Ontario, NY 14519
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT314TFDB00 Unit was not cooling properly due to a slow evaporator fan motor. Replaced fan motor. Unit testing good

Near Powers Ln, Rochester, NY 14624
David L.

David L.

REFRIGERATOR KITCHENAID KRFF305ESS00 Unit had an event where the freezer had thawed. Unit operating at time of arrival and has good temperature. Suspecting defrost control; ordrng 1 W10860447 (cntrl-elec)

Near St Paul Blvd, Rochester, NY 14617
David L.

David L.

REFRIGERATOR WHIRLPOOL KRFF507HPS Replaced shelf support that was broken and preventing the crisper from closing. Unit tested good

Near Summit Dr, Rochester, NY 14620
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE254ESS2 "Customer stated rack was falling. Upon inspection discovered that left side adjuster housing has cracked causing issue. Ordering housing cover and adjuster; ordrng 1 WPW10250162 (COVER ) and 1 WPW10588164 (HOUSING ), dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"

Near Brooktree Ln, Webster, NY 14580
David L.

David L.

WASHER WHIRLPOOL WTW5000DW2 Replaced pump and control due to unit not completing cycles. Unit tested good after test.

Near Brick Schoolhouse Rd, Hamlin, NY 14464
Shaiman C.

Shaiman C.

REFRIGERATOR WHIRLPOOL WRF560SEYW01 "Customer stated that after repairing the gasket, water would not dispense. Door switches are functional. Checked harness connections at the top left hinge. Removed water filter and attempted to dispense water. Reset power to unit. Tested harness at main control and did not get power when attempting to dispense water. Tech line agent suggests replacing the UI and control board. SR: 7725369349; rqstng P&A on 1 W10435576 (FASCIA) and 1 W11035836 (MAIN CONTROL) and 1 W11082783 (USER INTERFACE )"

Near Ashley Dr, Rochester, NY 14620
Evan E.

Evan E.

RANGE AMANA AGR6603SFW2 Customer stated that unit was not heating up to temp. Unit would not get hot while running bake cycle. Attempted to run preheat could not hear ignitor clicking once bake cycle started. Discovered that terminal connector at ignitor had come detached reattached connector ran preheat to 350. Unit tested good; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN

Near Park Ave, Rochester, NY 14606
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL NTW4516FW3 Customer states unit will not go complete a wash cycle. Latch would not lock. Replaced latch. Unit testing good. ; used 1 W11307244 (LATCH) from stock

Near Overbrook Ave, Rochester, NY 14609
Dave F.

Dave F.

WASHER WHIRLPOOL WFW94HEXW2 F8E2 dispenser system error .Called techline SR 7725379894 .said that would need a new dispenser if the wire harness is good . Found corrosion on the wires to the dispenser and on the board to the dispenser itself . Would need wire harness and dispenser motor . . Cleaned contacts on wire and board on motor . Use dielectric grease to prevent any more . Ran in auto diagnostics did not pass. But now a regular cycle is working . Customer will think about doing any further repairs .

Near Commerce Dr, Avon, NY 14414
Evan E.

Evan E.

DRYER KENMORE 417.804127 Replacing motor and blower due to old blower wheel cracking and seizing itself on motor shaft. Replaced motor and blower. Ran test cycle. Unit tested good

Near Bernard St, Rochester, NY 14621
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW0 Customer states unit won’t spin And is leaking water. Mounting point for inner rail to bulk dispenser is stripped preventing rail to be fastened securely. Replacing flawed components. Tested spin in manual verification; unit spins fine. F9E1 error code still stored. Unable to justify the exact source of the leak. Also replacing drain pump. ; ordrng 1 W11204544 (INNER RAIL) and 1 W11230114 (SCREW) and 1 W11316609 (DRAIN ASSEMBLY ) and 1 W11316671 (INNER DRAIN HOSE) and 1 W11318828 (DISPENSER LINER)

Near Marketplace Dr, Rochester, NY 14623
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced the water valve and the full tube heater due to ice make fill tube freezing. Ran test harvest and fill. Unit filled Customer to monitor

Near Talnuck Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR KENMORE 25378893013 Unit is not defrosting. Defrost timer is not advancing ordering timer; ordrng 1 215846604 (timer-defrost)

Near Eaton Rd, Rochester, NY 14617
David L.

David L.

RANGE WHIRLPOOL WEGA25H0HN0 Replaced convection fan that was open. Unit tested good in diagnostics

Near Olympia Dr, Rochester, NY 14615
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Items on top shelf near damper are freezing and causing inconsistent temps. Recommending removing items from shelf near damper. Mullion control is sticking. Ordering mullion; rqstng P&A on 1 W11043010 (rail-mulln)

Near Battle Green Dr, Rochester, NY 14624
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 Tube from valve to water filter housing is leaking ordering new tube WPW10678712. ; ordrng 1 WPW10678712 (tube-water)

Near Rileys Run, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer had found styrofoam in there ice . The foam may have been from when they purchased the unit and removed packing foam . Dump ice bin made sure there wasn't anymore debris in bin . Cycled ice maker . Checked water dispenser . Water flow is slow . Turned off saddle valve and reopened. Unit now has better water flow .

Near Alderman Rd, Palmyra, NY 14522
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 Replaced agitator due to items getting damaged. Service pointer #W11347319A. Repair successful.

Near Fox Rd, Palmyra, NY 14522
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS322FDAB05 Called techline SR 7725372518 . Refrigerator not cooling . Found that there was a previous repair done to the unit a hard start was added to unit . Techline suggested replacing compressor W10309988. Wire harness to compressor as well W10805739. ; ordrng 1 W10309988 (compressor) and 1 W10805739 (harns-wire)

Near Proximity Ln, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 The Mullion on the left hand door had fallen off and not allowing the door to shut . Re fixed mullion and adjusted hinges so the mullion was hitting in the right place l also adjusted the legs as well . Unit Tested good

Near Cobbs Hill Dr, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR MAYTAG MSS26C6MFB00 Freezer door not closing correctly. Found that the screws to the hinge were missing that are supposed to be holding the freezer door . Took one screw from fresh food door and moved it to the freeze ordering new screws WPW10297485 . Reheated gaskets and leveled the refrigerator doors to make sure that they are shutting as they should . .; ordrng 3 WPW10297485 (screw)s

Near Wedmore Rd, Fairport, NY 14450
Dave F.

Dave F.

RANGE AMANA AGR6603SFB2 F1E0 F1E1 internal board failure. F3E0 oven sensor error. Called techline SR 7725384412 . Unit is full of roaches and that is what caused the failure in the unit . Would need new control board . Unit is not covered under warranty.; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN and 1 WPW10701462 HARNESS-INSULATED

Near Helena St, Rochester, NY 14605
Evan E.

Evan E.

DISHWASHER KENMORE 587.14029200A Customer stated unit is leaking. Discovered that unit was dripping from fill hose. Was able to trim hose and reinstall. Ran unit once hose was trimmed and reclamped. Could not replicate issue once doing this. Ran multiple test cycles unit tested good

Near Traditions Pl, Henrietta, NY 14467
Evan E.

Evan E.

RANGE JENN AIR JES1750FS1 Customer stated door would not shut correctly. Upon inspection discovered that hinges were not allowing door to seal properly at the top of the door. Replaced hinges and tested door for customer. Unit tested good

Near E Henrietta Rd, Rush, NY 14543
Dave F.

Dave F.

VERTICAL FREEZER WHIRLPOOL WZF34X18DW01 "Freezer not freezing bottles of water . Temperatures in unit area found 40 degrees. Unit needs sealed system work . Ordering evap W10858281 . Compressor W11174634; ordrng 1 W10858281 (evaporator) and 1 W10896198 (start-dev) and 1 W11174634 (compressor), dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"

Near Federal Rd, Conesus, NY 14435
Evan E.

Evan E.

DISHWASHER MAYTAG MDB4949SDZ0 Replacing Bracket for upper wash arm due to old bracket being missing from unit. Replaced bracket. Ran test cycle. Unit tested good

Near W Walworth Rd, Macedon, NY 14502
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Replaced evaporator with harness due to an incorrect defrost terminator. Freezer clips have broken ordering clips to be shipped direct ; rqstng P&A on 1 WPW10485089SHIPDIRECT (SHIP DIRECT) and 1 WPW10485096SHIPDIRECT (SHIP DIRECT), states that autho needed"

Near Lightwood Ln, Rochester, NY 14606
Dave F.

Dave F.

REFRIGERATOR MAYTAG MBR2258XES1 Ice maker is not cycling correctly needs new ice maker .replaced ice maker With D7824706Q . Cycled ice maker . Unit tested good .; used 1 D7824706Q (ICEMAKER) from stock

Near Del Verde Rd, Rochester, NY 14624
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer concerned about unit not draining. Unit drained 4 consecutive times with no issues. Unit testing good. Return with drain pump if issue returns. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

Near Ridge Rd, Williamson, NY 14589
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD6620HC0 Customer states unit was throwing F3E3 error code. Replaced inlet thermistor. Unit testing good.

Near Lakewood Dr, Williamson, NY 14589
Evan E.

Evan E.

RANGE WHIRLPOOL WEE745H0FS0 Customer stated Burner was stuck on. Upon inspection discovered that switch had seized causing issue. Also interior of knob had cracked so customer could not turn burner off. Replaced knob and switch. Discovered that other knobs for other burners are beginning to have same issue shipping other 3 knobs directly to customer. Unit tested good ; ordrng 3 W11117415 (SHIP TO CUSTOMER )s

Near Saddleback Trail, Rochester, NY 14624
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Left side door liner was caved in. Added shim to make contact with light switch. Light and water now works.

Near Bay Rd, Webster, NY 14580
David L.

David L.

DISHWASHER KITCHENAID KUDS40CVSS4 Ran unit with the clear door. Significant sudsing present still. Recommending changing detergents.

Near Spring Meadow Ln, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW8500BC0 "The lid does not latch preventing the unit from starting. Replacing the lid, hinges, and hinge springs.; ordrng 2 WP8563964 (HINGE )s, rqstng P&A on 1 WPW10309357 (LEFT HINGE SPRING ) and 1 WPW10309358 (RIGHT HINGE SPRING) and 1 WPW10550304 (LID)"

Near Lorimer St, Rochester, NY 14608
David L.

David L.

REFRIGERATOR FRIGIDAIRE FRT18HS6JK4 Replaced loud evaporatorFan motor. Unit tested good

Near Goodman St N, Rochester, NY 14607
David L.

David L.

REFRIGERATOR KITCHENAID KRFC302EBS00 Leveled unit so million will contact catch. Unit tested good

Near Falcon Trail, Pittsford, NY 14534
Evan E.

Evan E.

DRYER WHIRLPOOL WED75HEFW0 Installed new UI and unit was still doing the same thing. Unit needs new control. Unsure if UI is functional due to issue with control. Ordering control ; ordrng 1 W10875486 (CONTROL )

Near Greystone Ln, Rochester, NY 14618
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS322FDAB05 Replaced the compressor due to an open winding. Unit began cooling after install

Near Proximity Ln, Victor, NY 14564
Evan E.

Evan E.

DRYER WHIRLPOOL MEDX655DW1 Customer stated unit was not heating. Upon inspection discovered that unit was heating as it should but timer is not advancing when selecting cycle. Unit will dry items but timer will never move. Ordering timer ; ordrng 1 WPW10642928 (TIMER)

Near Doncaster Trail, West Henrietta, NY 14586
Dave F.

Dave F.

REFRIGERATOR GE PFSF6PKXDBB Fresh food evap fan not running. Replaced fan . As for water in fresh food compartment . Found the drain was plugged. Steamed and cleaned drain . Put copper wire from heating element to the drain hole so it does not freezer up .

Near Palmer Rd, Churchville, NY 14428
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Replaced led module due to intermittent light. Some light cameBack but freezer is still out. Ordering led modules.; ordrng 4 W10695459 (LED)s

Near Ronald Dr, Rochester, NY 14616
David L.

David L.

50#IM 15" FS KITCHENAID KUIC15PRSX3 Found unit with melting ice bin and powered off. Unable to to power on. Unplugged and plugged back in unit started and began to cool. Quoted for a control board. Waiting on customer for an answer; rqstng P&A on 1 WPW10226156 (cntrl-elec)

Near Edgemere Dr, Rochester, NY 14612
Evan E.

Evan E.

OVEN WHIRLPOOL MGR6875ADW Customer stated unit was sparking on its own. Upon inspection discovered that right rear valve was sticking causing unit to spark. Cleaned valve and area around valve. Discovered that left rear ignitor was not sparking. Ordering ignitor ; ordrng 1 WP8523793 (IGNITOR )

Near Gifford Rd, Phelps, NY 14532
Dave F.

Dave F.

REFRIGERATOR AMANA ART318FFDW03 Evaporator fan is working so is condenser fan . When first plugged in unit turned on and started cooling . When into diagnostics. Found no failures . Checked frost patterns of evap and was beginning to frost up . Going to have them leave the unit on with a bottle of water in the freezer to make sure it is working properly. If not may need sealed system work. ; saved tckt

Near Lake Ave, Benton Harbor, MI 49022
Dave F.

Dave F.

WASHER MAYTAG MVWB766FW1 F8E1 long fill error code . found that the water valve has power to each valve but the hot water one is not turning on . Checked customer water to unit has good flow. Unit needs new valve. Ordering housing W11172234; ordrng 1 W11172234 (housing)

Near Bru Mar Dr, Rochester, NY 14606
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW8500DC5 "Returning for the second time for the same issue with the lid. The lid keeps breaking in the same spot. Contacted tech line regarding the problem. Agent suggests to replace the whole top, lid, and hinges. Agent also mentioned that using “Shout” spray and wash could make the plastic brittle on the lid. Coincidentally, the customer uses “Shout” on their clothes. However, still replacing the parts per tech line recommendation.SR: 7725386665; ordrng 1 W10817363 (CONSOLE TOP) and 1 W11129928 (DRAWER)"

Near Schlegel Rd, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MVWC465HW2 "Customer concerned about a grinding noise during agitation. Discovered the nut That holds the pulley on the driveshaft came off, resulting in the pulley moving position and causing contact to the shield. Shield and belt are damaged. Splines on the pulley looks slightly stripped. Replacing shield, pulley, and belt. ; ordrng 1 W10721967 (PULLEY) and 1 W11087188 (SHIELD ) and 1 W11239857 (BELT), dspstn on spec-tagged invntry: 1 W11035747 GEARCASE"

Near Glenora Dr, Rochester, NY 14615
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS4 Customer stated upper rack was falling. Upon inspection discovered that mounting tabs on adjuster had broken off causing rack to fall. Unit is also missing spring for soap dispenser door. Ordering adjusters and dispenser. ; ordrng 1 W10861000 (DISPENSER) and 2 WPW10546503 (ADJUSTER)s

Near Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW75HEFW0 Customer concerned about mold on bellow. Replacing bellow. ; ordrng 1 W11106747 (BELLOW)

Near Chili Center Coldwater Rd, Rochester, NY 14624
David L.

David L.

REFRIGERATOR AMANA AFD2535FES Ice maker is leaking. Ordering ice maker; ordrng 1 D7824706Q (ice maker)

Near Lake Shore Blvd, Rochester, NY 14617
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFW2055FRZ00 Found the connection to the water valve was loose and that is where the leak was coming from . Tighten connections to the valve . Turned water back on did not see any leaks . Tested water dispenser. Tested good .

Near Lincoln Ave, Dansville, NY 14437
Evan E.

Evan E.

WASHER MAYTAG MVWB835DW4 Customer stated that unit was still experiencing same issue with lint on clothing after cycle. Checked for error codes. Unit was displaying f0e5 (Off balance load) f0e3 (overload). Ran test cycle. Unit completed cycle as it should. Removed tub ring to inspect outer and inner tub. Both are clear of lint/debris. Customer is overloading unit this is cause for poor wash performance. Disgorging using power wash for larger loads to ensure load is receiving enough water.

Near Pondbrook Point, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MVWB765FW3 "F7E9 error code lock rotor . Called techline SR 7725345195 . Washer will not change selection in the cycle . Power cycled unit . No change . Went into diagnostics. Calibrated unit and ran in auto diagnostics, unit went through . Unit still won't change wash selection. Ordering control board and user interface also ordering a lid lock . ; ordrng 1 W10810403 (lid lock assy) and 1 W11135391 (console) and 1 W11195970 (cntrl-elec)"

Near Burke Hill Rd, Perry, NY 14530
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stated that top rack was falling due to adjuster wheel falling off. Upon inspection discovered that adjuster had broken at wheel shaft causing issue. Replaced adjusters. Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

Near Silverlace Way, Webster, NY 14580
Evan E.

Evan E.

MICROWAVE MAYTAG MMV4206FZ2 Customer stated that door light would stay on while door was shut and unit would not run even after door was shut. Interlock switches are failing. Replaced interlock with updated interlock. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK

Near Neros Run, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WFW86HEBW1 Customer stated that unit stopped mid cycle and would not start cycle back up items were locked inside machine. Manually unlocked door and unplugged unit. After plugging unit back in checked incoming voltage on unit. Unit was receiving proper voltage but failing to Accept commands. Unit needs control. Replaced control. Ran test cycle. Unit tested good

Near Brixton Trail, Webster, NY 14580
Evan E.

Evan E.

DRYER KENMORE 110.7090299 "Customer stated unit would not heat. Upon inspection discovered that thermal fuse had blown causing ignitor not to receive power. Also recommending replacement of gas coils due to unit still having original coils. Replaced coils & Thermal fuse. Ran test cycle. Unit tested good ; used 1 279834 (COIL KIT), and 1 WP3390719 (FUSE-THERMAL) from stock"

Near Little Bardfield Rd, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED7300DW0 Customer concerned about unit making a loud knocking noice. Rollers were heavily worn. Installed maintenance kit. Unit testing good. ; used 1 4392065 (REPAIR KIT) from stock

Near Sunset St, Rochester, NY 14606
Evan E.

Evan E.

DRYER MAYTAG MEDX655DW1 Customer stated that items are ripping while inside dryer. Upon inspection found that edges on blower vent are extremely sharp causing items to catch on vent. Ordering new blower ; ordrng 1 WP8541818 (BLOWER)

Near Mayers Garden, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED4616FW0 Replaced harness & tested unit. Unit testing good.

Near Electric Ave, Rochester, NY 14613
David L.

David L.

DISHWASHER KITCHENAID KDTM404ESS1 Lower spray arm was not properly seated allowing contact with the lower rack. Reseated and tested with the clear door. Unit tested good.

Near N Ridgelawn Dr, Rochester, NY 14617
David L.

David L.

WASHER MAYTAG MHW9000YW Replaced damaged motor control unit that was preventing use. Unit tested good after install

Near Emery Run, Rochester, NY 14612
David L.

David L.

WASHER WHIRLPOOL MHW8200FW0 Replaced control due to ACU memory error. Unit tested good in diagnostics. Recommending washer be put on a dedicated breaker.

Near Glenside Way, Rochester, NY 14612
David L.

David L.

REFRIGERATOR MAYTAG MFW2055FRZ00 Bail arm would not move down. Replaced ice maker unit tested good; used 1 4317943 (ICEMAKER) from stock

Near Woodbine Ave, Rochester, NY 14619
David L.

David L.

REFRIGERATOR KENMORE 2539345010 Replaced sagging fed gasket unit sealed after install

Near Goodman St N, Rochester, NY 14607
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Unit has been frosting over in the fresh section since last repair. Switched to 8 hour defrost. Customer already defrosted unit. Defrost sensor testing good. ATEC warranty; dspstn on spec-tagged invntry: 1 WPW10514110 MOTOR EVAPORATOR

Near Lake View Park, Rochester, NY 14613
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 F4E3 wash pump failure error code . Replaced wash pump. Tested unit in auto diagnostics. Tested good .

Near Monroe St, Honeoye Falls, NY 14472
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Found the wash plate screw was loose causing the noise that the customer was hearing . Tighten screw . Loc tite . Calibrated unit and ran in auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 W10721967 CAM

Near Mayflower Dr, Macedon, NY 14502
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4816FW0 Found a battery underneath the washer that was hitting the pulley and pulley cover . Removed battery and cleaned underneath unit . Calibrated washer . Ran in auto diagnostics. Tested good .

Near Ranney Dr, Fairport, NY 14450
Dave F.

Dave F.

RANGE FRIGIDAIRE PLCF489CCB Oven needs new control . The control is not sending power to the bake element. Tested bake element ohms tested good . Control for this unit is discontinued and no longer available.

Near Kent Park, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR AMANA ABB1921BRM00 Freezer evap frozen over. Put unit in diagnostics and turned on heater l heater tested good . But the compressor never turned off . Tapped the control with my hand the compressor turned off. Control is not turning off the compressor even when it goes into defrost .replaced control and tested unit . Tested good . Defrosted unit .; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

Near Gregory St, Rochester, NY 14620
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT720PADM1 Dishwasher leaking when cleaning the top rack . Tidal waving . Cleaned the holes on the spray are and reseated all connections that go to the top spray arm . Tested unit in diagnostics. Did not leak again

Near Wethersfield Rd, Rochester, NY 14624
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4616FW2 Customer stated that unit would not spin or agitate. Checked for codes. No codes were present. Ran test cycle. During agitation could hear clicking sound coming from underneath unit. Stopped cycle to inspect underneath unit. Discovered that cam had come detached from gearcase causing issue. Reattached cam and ensured it was seated properly. Unit tested good

Near Pearsall Rd, Williamson, NY 14589
Evan E.

Evan E.

REFRIGERATOR KITCHENAID KBFS25ECMS00 Customer stated unit was not producing ice. Upon inspection discovered that I’ve maker was receiving proper voltage but failing to cycle. Replaced ice maker jumped ice maker to watch unit cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Pine View Dr, Walworth, NY 14568
Evan E.

Evan E.

RANGE WHIRLPOOL KFDD500ESS02 Replacing regulator due to local gas company red tagging unit at regulator. Replaced regulator. Tested burners. Unit tested good

Near Knightbridge Cir, Penfield, NY 14526
David L.

David L.

REFRIGERATOR MAYTAG MSS26C6MFZ00 RecycledPower to reset lights. Light now operational.

Near Jackie Cir E, Rochester, NY 14612
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT720PADM3 F5E1 F4E3 F7E1 washer pump failure . Dishwasher needs washer pump . Quoted customer for job . Customer will contact whirlpool and see if there is anything that they can do for them . Charged service call.

Near Sandymount Dr, Rochester, NY 14617
Dave F.

Dave F.

RANGE WHIRLPOOL WEG730H0DW0 F8E0 cooling fan error code . Oven needs new fan quoted customer. Customer is going to contact whirlpool about possibly having work covered. Charged service fee; dspstn on spec-tagged invntry: 1 W11107275 BLOWER

Near Thorndyke Rd, Rochester, NY 14617
Dave F.

Dave F.

WASHER MAYTAG MVWC416FW1 F5E2 lid lock fault .replaced lid lock due to control not seeing that the lid was locked . Calibrated unit . Tested in auto diagnostics. Tested good .

Near Golden Oaks Way, Rochester, NY 14624
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH53520CW2 "Replaced transformer, magnetron, diode and capacitor for not heating . Tested unit . Tested good ."

Near Nile Dr, Rochester, NY 14622
Dave F.

Dave F.

RANGE MAYTAG MER8800FZ0 "Customer didn't understand the service call or what was covered under warranty. They decided if they had to pay they did not want service .; dspstn on spec-tagged invntry: 1 TJ5614 CORD-RANGE 4' 3w 1 TJ616 CORD-RA-6' 4W , and 1 WPW10245259 BLOCK-TERM"

Near Iroquois St, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MHW8200FW0 Customer stated that unit was flashing f01e01 error code once reaching spin portion of cycle. Ran test cycle. Once unit reached c08 on diagnostic test unit began to flash code. Replaced control. Ran diagnostic cycle again. Unit completed cycle as it should. Unit tested good

Near French Rd, Rochester, NY 14618
Evan E.

Evan E.

WASHER WHIRLPOOL WFW85HEFW1 Customer is experiencing same issue as before rotor bolt is becoming loose causing noise. Removed rotor bolt and used thread lock before reinstalling bolt. Reinstalled bolt and and torqued bolt tight as possible. Ran test cycle after doing so. Unit tested good

Near Indian Spring Ln, Rochester, NY 14618
Evan E.

Evan E.

DRYER MAYTAG MDG6000BWW Customer stated unit was experiencing long dry times. Removed front panel to watch flame cycle on and off. Flame would initially light but coils would never open valve again after that. Replaced coils. Ran test cycle and listened to flame cycle on and off. Unit tested good ; used 1 279834 (COIL KIT) from stock

Near Lacoma Ln, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW94HEXW2 Customer concerned about unit leaking and not draining water. F9E1 error code stored. Drain pump was not working. Replaced pump. Unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10241025 PUMP-WATER

Near Heritage Dr, Rochester, NY 14615
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW6400SW3 Customer concerned about the lid not latching. F84 error code present. Latch should be replaced. Customer declined further repair. ; dspstn on spec-tagged invntry: 1 WPW10619844 LATCH

Near Pippin Dr, Rochester, NY 14612
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDB755DW3 Continuity was present for the moisture sensor harness. Replaced moisture sensor and control. Unit testing good.

Near Matilda St, Rochester, NY 14606
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 "Customer concerned about unit intermittently stopping. Replaced control, unit testing good."

Near Audubon Trail, Rochester, NY 14622
Evan E.

Evan E.

RANGE WHIRLPOOL KFDD500ESS02 Customer had RG&E out for gas smell. Discovered that unit was leaking from regulator. Tech was able to remove regulator from stove but fitting on bottom of regulator that attaches to gas line is seized on old regulator. Unit needs new fitting. Tech is to obtain new fitting and return.

Near Knightbridge Cir, Penfield, NY 14526
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED49STBW1 Replaced control panel components. Repair successful.

Near Citation Dr, Henrietta, NY 14467

View More