We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Newark, NY 14513
Jeremy
Job Details: 11/08/2023
"Replaced control, UI, and LED modules. Unable to remove top LED on left side wall without damaging liner. Defrosted evaporator. Middle freezer door front panel damaged and right door gasket ripped.; ordrng 1 W11238188 (Center Pan) and 1 W10873944 (Gasket)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT630PGRBB
Near Hannibal, NY 13074
Andres V
Job Details: 11/08/2023
"Customer wanted me to drop part off, put part in front of door."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHW01
Near Red Creek, NY 13143
Andres V
Job Details: 11/08/2023
Unit has a sealed system issue. Compressor and fans are running but has zero frost on evaporator.; ordrng 1 W10507884 (Compressor) and 1 WP2188822 (Evaporator) and 1 W10913906 (Process tube) and 1 W11504418 (8/7) and 1 W11504444 (5/4.5) and 1 W11504421 (8/5) and 1 W11504447 (5/1.8) and 1 W11504432 (6/5) and 1 W11504436 (6/1.8) and 1 W11504433 (6/4) and 1 W11504445 (5/4)
We serviced a
GE WASHER
Model GFW650SSN3WW
Near Red Creek, NY 13143
Andres V
Job Details: 11/08/2023
"Installed new drain pump and tested it. Unit would not drain, checked control board and found connector that gives power to pump was unplugged. Plugged it back in and tested it unit now drains"
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Sodus, NY 14551
Andres V
Job Details: 11/08/2023
"Front panel got dented during delivery, unit needs new front panel. ; ordrng 1 W11512556 (Front panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Seneca Falls, NY 13148
Chuck G
Job Details: 11/08/2023
"Customer stated that unit has been working perfectly since last visit. Freezer temp is 1.8 and ff temp is 37. Compressor is drawing .97 amps. Evaporator has a full frost pattern. I replaced control, set FF to recommend and freezer to max cool. Unit tested good ; dspstn on spec-tagged invntry: 1 W11504449 COUPLER 1 W11506619 COUPLER BR 8 , and 1 W11582579 COMPRESSOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Sodus, NY 14551
Andres V
Job Details: 11/08/2023
"Replaced sump and pump. Tested unit, unit now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS00
Near Sodus, NY 14551
Andres V
Job Details: 11/08/2023
Checked ice maker error codes did not find any stored. Took temp reading of freezer it was at 0. Ice maker mold had ice and did cycle and ice bucket was full. I could not duplicate issue.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Sodus, NY 14551
Andres V
Job Details: 11/08/2023
"Unit has F7E1 error code for faulty motor and F9E1 for drain issues. Gave customer a quote for new sump and pump, they denied repair for now they believe they have a extended warranty they will try and contact. If they call back order W11416363 (sump and pump)"
We serviced a
GE REFRIGERATOR
Model PVD28BYNCFS
Near Cayuga, NY 13034
Chuck G
Job Details: 11/08/2023
"Customer stated that she can still hear a ticking sound. After inspecting unit with the service tool i was able to confirm that the knocking sound the customer is hearing when the compressor is running on high speed. Ordering compressor, drier, R600 (69grams) and lokrings ; ordrng 1 WR97X25268 (7/5) and 2 WR97X10036 (8/6)s and 2 WR97X10033 (6/4)s and 2 WR98X35 (R600a 35 grams)s and 1 WR87X32290 (Compressor) and 1 WR87X30875 (Drier)"
We serviced a
GE REFRIGERATOR
Model GFE28GELIDS
Near Pittsford, NY 14534
James
Job Details: 11/08/2023
Unit getting too warm inside ff section. Frost inside freezer. Turno cool does nothing. Tested unit and it gives fz thermistor error. Ohmed thermistor from control at 28k. Need control and sensor. ; ordrng 1 WR55X38248 (Control) and 1 WR55X10025 (Temp sensor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Pittsford, NY 14534
James
Job Details: 11/08/2023
"No cool. No frost pattern. Sealed system leak. Evap under ten years parts warranty. Need to install uv drier and test for leaks. ; ordrng 1 WPW10643261 (Coil), used 1 WPW10143759 (Drier), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Fairport, NY 14450
James
Job Details: 11/08/2023
Replaced control and calibrated. Checked level and tested spin cycle.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Rochester, NY 14620
James
Job Details: 11/08/2023
Unit intermittently not draining. Drain not turning on in Diagnostics. Found connection loose at pump. Ran quick wash successfully.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW08
Near Rochester, NY 14624
James
Job Details: 11/08/2023
Replaced rh door seal and molded with heat gun.
We serviced a
MAYTAG RANGE
Model MGR8674AB0
Near Newark, NY 14513
Jeremy
Job Details: 11/08/2023
Complaint unit continuously beeping and unable to use oven controls. F2E0 error for shorted key. Unit not displaying any problems during visit. Customer elected to replace control. ; ordrng 1 WPW10477075 (Control) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL 50#IM 15' FS
Model WUI95X15HZ01
Near Skaneateles, NY 13152
Chuck G
Job Details: 11/08/2023
Customer stated that the unit will randomly stop making ice. After inspecting unit i found that the drain pump assembly tested bad. Ordering assembly drain pump W11539855; ordrng 1 W11539855 (Assembly drain pump)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS2
Near Marcellus, NY 13108
Chuck G
Job Details: 11/08/2023
"Customer stated that they are hearing a humming sound after running a wash cycle for 9 plus hours after the cycle completed. After inspecting unit i found that the humming noise is the vent fan running. Fan does stop when door is opened but doesnt shut off if door stays closed, will run for hours. Ordering control W11629912; ordrng 1 W11629912 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Clay, NY 13088
Chuck G
Job Details: 11/08/2023
"Customer stated that the noise is still present. After inspection of the unit i installed heat probe to act as a shock absorber under the condenser, it reduced the vibration. I explained to the customer that this would be considered normal operation. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Waterloo, NY 13165
Jeremy
Job Details: 11/08/2023
Complaint of unit not cooling. Unit unplugged on arrival. Powered on unit and found good frost pattern beginning to form on evaporator. Found damper is continuously cycling and not staying open. Need damper and control.; ordrng 1 W11087463 (Damper) and 1 W11035836 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Geneva, NY 14456
Jeremy
Job Details: 11/08/2023
Wiring to fill valve and diverter damaged. Repaired damaged wiring. Unit checks good.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Geneva, NY 14456
Jeremy
Job Details: 11/08/2023
Enamel is wearing in basket and oxidation is forming in multiple locations. Laundry is coming out with marks on it. Need new basket.; ordrng 1 W10554251 (Basket)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Canandaigua, NY 14424
Jeremy
Job Details: 11/08/2023
Installed drawer glide. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Canandaigua, NY 14424
Jeremy
Job Details: 11/08/2023
Pivot Block for mullion worn casting mullion to slide under and not close. Adjusted level and shimmed block so mullion closes. Needs pivot block.; ordrng 1 WP67003405 (Pivot Block)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14624
Dave L
Job Details: 11/08/2023
"Unit will not sense basket speed. Ran drain and spin. F7e1 error. Replaced actuator. No change. Control is not reading hall sensor. Ordering control and harness. ; ordrng 1 W11557935 (Control) and 1 W11591637 (Harness), used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14624
Dave L
Job Details: 11/08/2023
ReplacedBroken hinges. Tests ok.
We serviced a
GE DISHWASHER
Model DDT700SMN3ES
Near Rochester, NY 14624
Dave L
Job Details: 11/08/2023
Console is no longer attached to door. Customer provided video of wash motor noise. Ordering wash motor and console. ; rqstng P&A on 1 WD19X25700 (Motor) and 1 WD21X25367 (Console)
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Rochester, NY 14606
James
Job Details: 11/08/2023
Unit not heating. Replaced heater and fuses. Repaired wire terminal and tested.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, NY 14616
Dave L
Job Details: 11/08/2023
Unit will not begin a cycle due to a broken slider. Req auth for slider; rqstng P&A on 1 W10734521 (Slider)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Rochester, NY 14612
Dave L
Job Details: 11/08/2023
Showed customer how to clean bellows drain. Ran diagnostics to verify operation. Tests ok
We serviced a
MAYTAG FREEZER
Model MZF34X20DW03
Near Webster, NY 14580
Andres V
Job Details: 11/08/2023
Unit is not going into a defrost. I defrosted unit completely checked the heating element on diagnostic found that it does heat. Found thermitor to be loose and not on tight to copper line. I adjusted clip and used aluminum tape and zip tie to help it stay tight on. If customer calls back order. W11496887( control)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Hilton, NY 14468
Dave L
Job Details: 11/07/2023
The customer is hearing a momentary noise during the cycle. Ran diagnostics and identified that the customer is hearing the soap dispenser open. This is normal operation
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1170LB00
Near Rochester, NY 14626
Dave L
Job Details: 11/07/2023
Added mounting hardware. Checks ok
We serviced a
GE WASHER
Model GFW550SSN5WW
Near Dansville, NY 14437
Jeremy
Job Details: 11/07/2023
Customer complaint of wet clothes at end of cycle. Tested in diagnostics all functions check good. Ran rinse and spin cycle with full load of laundry and unit completed cycle. Software is up to date. Advised customer on balanced loads. Unit operating as expected.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ1
Near Dansville, NY 14437
Jeremy
Job Details: 11/07/2023
"Customer complaint unit not heating enough. Oven operating slightly below set temp. Calibrated oven up 10 degrees, unit checks good. Customer to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Rochester, NY 14619
James
Job Details: 11/07/2023
"Replaced compressor and drier. Tested unit successfully. Customer is to monitor temperature. ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504445 COUPLER BR 5X4 , 1 W11504449 COUPLER , 1 W11506619 COUPLER BR 8 , and 1 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986S1HZ02
Near Livonia, NY 14487
Jeremy
Job Details: 11/07/2023
Crisper frame is broken in left corner preventing drawer from opening and closing properly. Need crisper frame.; rqstng P&A on 1 W11127833 (Crisper Frame)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM01
Near Canandaigua, NY 14424
Jeremy
Job Details: 11/07/2023
"Evap has full frost pattern and temp is ~38. Control start up tone will periodically go off as if control is resetting. Called techline, advised to check for loose connections in wiring harness to control and thermistors. No loose connections found. Ordering power cord and thermistor.; ordrng 1 W10812037 (Power cord) and 1 WPW10383615 (Thermistor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Canandaigua, NY 14424
Jeremy
Job Details: 11/07/2023
Replaced control per techline advice. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4.
Near Canandaigua, NY 14424
Jeremy
Job Details: 11/07/2023
Water splashing from door on initial start up after filling. Called techline. Advised to ensure level and unit is not over filling and to replace sump if all checks out. Unit is level and filling with correct amount of water. Ordering sump. SR 7737735539; ordrng 1 W11025157 (PUMP&MOTOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB08
Near Victor, NY 14564
Jeremy
Job Details: 11/07/2023
Replaced ice container for not dispensing cubed ice. Unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Victor, NY 14564
Jeremy
Job Details: 11/07/2023
Not making ice. Icemaker has E2 error and will not go through harvest cycle in diagnostics. Fill tube is frozen. Turned heater on in diagnostics and icemaker filled. Door mullion does not spring open properly casting it to hit right door when opening or closing. Need icemaker and control and mullion..; ordrng 1 W11658802 (Icemaker) and 1 W11224256 (Control) and 1 W10806457 (Mullion)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Syracuse, NY 13224
Chuck G
Job Details: 11/07/2023
Customer stated that unit didnt start making ice until 11 days ago. No codes. Unit has a bin full of ice. Ice started being made 4 days after repair when the power went out for 5 minutes and that rebooted the system. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Fayetteville, NY 13066
Chuck G
Job Details: 11/07/2023
"Customer stated that unit is not cooling. Evap has no frost pattern, compressor drawing .48 amps and discharge line is cold to the touch. Ordering compressor W11580057, evap W11579351 and lokrings ; ordrng 1 W11580057 (Compressor) and 1 W11579351 (Evaporator) and 1 W11504450 (4/1.8) and 1 W11506620 (8nk Al) and 1 W11504415 (8/8.5) and 1 W11504430 (7/6) and 1 W11506619 (8nk) and 1 W11504.420 (8/6) and 1 W11504416 (8.5/6) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Victor, NY 14564
Jeremy
Job Details: 11/07/2023
"Customer complaint unit not going through cycle intermittently. Found motor failure error code. Tested unit in diagnostics, unit spins and agitates, all other functions test good. Unit operating as expected. Customer to monitor."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Cazenovia, NY 13035
Chuck G
Job Details: 11/07/2023
"Customer stated that unit is not draining. After inspecting unit i found debris in the drain pump that had broke the impeller, i replaced the drain pump. Upon testing i found that same debris in the drain hose but i was unable to clear. Ordering drain loop WPW10545278 and drain hose 8269144A; ordrng 1 WPW10545278 (Drain loop) and 1 8269144A (Drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Canastota, NY 13032
Chuck G
Job Details: 11/07/2023
Replaced heater/harness. I explained to the customer to give the unit 24 hours to reach temp and 72 hours to start making ice. Unit tested good
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Rochester, NY 14610
James
Job Details: 11/07/2023
Replaced element and thermostat. Unit heating properly.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KBL1
Near Rochester, NY 14624
James
Job Details: 11/07/2023
Unit not washing. Motor is vibrating on floor. Adjusted motor and front feet. Reinstalled spray arm and tested. Unit functions properly. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Rochester, NY 14612
Dave L
Job Details: 11/07/2023
Sealed fill tube chute and replaced fan due to water drilling near blade. Customer to monitor. ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Greece, NY 14612
Dave L
Job Details: 11/07/2023
Replaced shorted led light. Tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS04
Near Rochester, NY 14626
Dave L
Job Details: 11/07/2023
"Replaced shorted led light. ; dspstn on spec-tagged invntry: 1 W11484836 LED MODULE , used 1 SH1 (Sh) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Rochester, NY 14626
Dave L
Job Details: 11/07/2023
Customer provided video of intermittent noise. Lifted unit off of front wheel and secured leveling feet against floor to eliminateVibration. Customer to monitor.
We serviced a
WHIRLPOOL DRYER
Model MED6500MBK
Near Spencerport, NY 14559
Dave L
Job Details: 11/07/2023
Replaced terminals that were damaged. Tested ok. V
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near North Chili, NY 14514
Dave L
Job Details: 11/07/2023
Replaced broken upper rackAdjusters that were preventing door from closing. Tests ok; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Brockport, NY 14420
Dave L
Job Details: 11/07/2023
"Replaced blower , belt , and motor. Tests ok; dspstn on spec-tagged invntry: 1 279827 MOTOR , used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08K
Near Hamlin, NY 14464
Dave L
Job Details: 11/07/2023
Unit will not initiate defrost cycle.Thermistor and heater test ok in diagnostics. Ordering control. ; schdld next appmnt for 11/16 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Hamlin, NY 14464
Dave L
Job Details: 11/07/2023
Items freezing near air supply vent in fresh food section. Adjusted freezer door gasket that was keeping door from shutting properly every time. Set freezer to max cool. Customer to monitor
We serviced a
MAYTAG WASHER
Model MXR55PNATS00
Near Rochester, NY 14624
James
Job Details: 11/07/2023
Unit is a commercial washer. Need to contact commercial appliance repair company.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Rochester, NY 14624
James
Job Details: 11/07/2023
165 is correct house number. Stove works but oven doesn't. 242v to unit. Control not closing bake or broil relays. Need control. W19ad10apl1 authorization ; rqstng P&A on 1 W11567368 (Control)
We serviced a
KENMORE DRYER
Model ="110.72802102"
Near Rochester, NY 14624
James
Job Details: 11/07/2023
"Unit turning on when door is closed. Unit loud. Pts switch shorted. Rollers sticking. Drum seal is worn. Quoted repair. ; ordrng 1 W10612022 (Seal) and 1 WP3404233 (Pts switch) and 1 4392065 (Kit), used 1 Sh15 from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14610
Andres V
Job Details: 11/07/2023
Transferred all parts into new tub. Put it back in cabinet and tested it for leaks. Unit is washing properly with no leaks.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Rochester, NY 14609
Andres V
Job Details: 11/07/2023
"Unit had a bad ignitor it was getting 120v but not heating. I replaced ignitor and tested unit. Unit now lights, also door seal is torn and no longer goes around unit.; ordrng 1 WPW10535778 (Seal), used 1 12400035 (Ignitor kit) from stock"
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290VPY1
Near Rochester, NY 14610
Andres V
Job Details: 11/07/2023
"Mullium fell out of place so I put it back on the track. Both light bulbs were out, had one as truck stock ordering the other one. ; ordrng 1 8009 (Bulb), used 1 8009 (BULB-4OW) from stock"
We serviced a
MAYTAG DRYER
Model MED8630HC1
Near Rochester, NY 14618
Andres V
Job Details: 11/07/2023
"Replaced heating element on unit. Tested it, unit now heating"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Pittsford, NY 14534
Andres V
Job Details: 11/07/2023
Unit was not engaging into a spin. I inspected slider found it to be falling apart and not freely sliding up and down. Replaced the slider and tested it. Unit is now working properly ; used 1 W10734521 (Slider) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near East Rochester, NY 14445
Andres V
Job Details: 11/07/2023
Found capacitor to be testing open and not engaging the motor. Replaced capacitor and tested it on a diag cycle. Unit is working properly. ; used 1 W11395618 (Capacitor) from stock
We serviced a
MAYTAG DRYER
Model WED72HEDW1
Near Penfield, NY 14526
Andres V
Job Details: 11/07/2023
Tested continuaty on heating element found it to be open. Also checked hi limit fuse which tested good. Unit does have 240v; ordrng 1 WP8544771 (Heater)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Rochester, NY 14610
Andres V
Job Details: 11/07/2023
"Unit had no error code, ran a diag cycle successfully. Visually inspected the spray arm and did not see it clogged. I reccomended customer tries to switch to cascade pods to see if it makes a difference. Customer is to monitor how dishes turn out."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Bridgeport, NY 13030
Chuck G
Job Details: 11/07/2023
Customer stated that unit will run with the door open. After inspecting the unit i discovered that the door switches tested bad. Ordering door switch assembly W11033422; ordrng 1 W11033422 (Door switch assembly)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Canastota, NY 13032
Chuck G
Job Details: 11/07/2023
"Replaced timer, i verified that the dial is moving on timed dry. Customer said that the unit hasnt been heating for a few weeks now, all thermostats and element tested good. Power going to unit tested bad, unit is getting 120 on both legs but when you put both legs together the unit is getting zero voltage. I explained to the customer that they should call an electrician. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Utica, NY 13501
Chuck G
Job Details: 11/07/2023
Customer stated that the UI just beeps when pressing start. Code F5E1-lid lock. After inspecting unit i found that for lid lock tested bad. Replaced lid lock. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVL01
Near Pittsford, NY 14534
Andres V
Job Details: 11/06/2023
Installed new water valve for customer. Talked to Jeff about this call and he gave me ok to replace valve at no charge since it was ok before we touched it.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW2
Near Rochester, NY 14611
Andres V
Job Details: 11/06/2023
"Door seal is torn and needs replacing, did not have seal with me ; schdld next appmnt for 11/16 THU !"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Mount Morris, NY 14510
Jeremy
Job Details: 11/06/2023
"Not getting proper voltage from control to shifter and gearcase is leaking oil. F7E7 and F7E3 errors. Ordering gearcase, slider, stator and clutch.; ordrng 1 W10734521 (SLIDER) and 1 W11449841 (GEARCASE) and 1 W10754448 (CLUTCH) and 1 W11195971 (STATOR)"
We serviced a
WHIRLPOOL WASHER
Model ETW4300YQ0
Near Rochester, NY 14625
James
Job Details: 11/06/2023
Customer no longer needs service ; dspstn on spec-tagged invntry: 1 WP3363394 PUMP
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Henrietta, NY 14467
Andres V
Job Details: 11/06/2023
Replaced rubbing connecting control board and UI. Unit is responding to commands and working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVL01
Near Pittsford, NY 14534
Andres V
Job Details: 11/06/2023
Installed new water valve for customer. Talked to Jeff about this call and he gave me ok to replace valve at no charge since it was ok before we touched it.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Pittsford, NY 14534
James
Job Details: 11/06/2023
Replaced valve and tested water. Found no leaks. One year warranty on repair.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Penfield, NY 14526
James
Job Details: 11/06/2023
Dropped off parts
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Pittsford, NY 14534
Andres V
Job Details: 11/06/2023
Dishwasher has f7E1 error code for faulty faulty motor. Unit needs new sump and pump; ordrng 1 W11416363 (Sump and pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Webster, NY 14580
James
Job Details: 11/06/2023
Replaced door and mullion. Tested unit and doors are sealed. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 WPW10624450 RAIL- MULLION
We serviced a
GE WASHER
Model GFWN1600J1WW
Near Webster, NY 14580
James
Job Details: 11/06/2023
Unit leaking and bellows getting mildew. Found water underneath bellows and cold water valve leaking. Need parts. ; ordrng 1 WH13X10029 (Valve) and 1 Sh15
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH01
Near Fairport, NY 14450
Andres V
Job Details: 11/06/2023
Right side fresh food gasket was tearing and magnets where falling off. Replaced gasket and used heat gun to help it seal.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Macedon, NY 14502
Andres V
Job Details: 11/06/2023
Left side spring fell off hinge. I reinstalled it and tested it out. Door now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Webster, NY 14580
James
Job Details: 11/06/2023
5 year warranty on sealed systemCompressor locked. Need compressor. R600 sealed system; ordrng 1 W11635510 (Compressor) and 1 W11504415 (8.5*8) and 1 W11504431 (5*7) and 1 W11506619 (8) and 1 W11504445 (5x4) and 1 W11504449 (4x2)
We serviced a
WHIRLPOOL WASHER
Model WFC682CLW0
Near Syracuse, NY 13203
Chuck G
Job Details: 11/06/2023
Replaced control. Cleared codes. Ran a diagnostic cycle in which the unit operated as intended and no codes reappeared. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Clay, NY 13090
Chuck G
Job Details: 11/06/2023
Customer stated that the units doors are not lining up. After inspecting the unit i discovered that the issue is with the floor as the rear left hand side of unit is causing the unit to sit not Level. I explained to the customer that the issue is with the floor not being level. Unit tested good
We serviced a
GE WASHER
Model GUD24ESSM1WW
Near Webster, NY 14580
James
Job Details: 11/06/2023
Unit only washing on delicate cycle and timer on dryer not advancing. F28 error for selector switch. Disconnected ui and reconnected. Power to timer but not advancing. Need timer and selector. ; ordrng 1 WH18X27241 (Selector) and 1 WH16X27251 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Perry, NY 14530
Jeremy
Job Details: 11/06/2023
Unit not making ice. Fill tube frozen. Heater operates in diagnostics. Need control board.; ordrng 1 W11224256 (Control)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Avon, NY 14414
Jeremy
Job Details: 11/06/2023
Replaced control for laundry not spinning out. Unit tested good in diagnostic cycle. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near West Henrietta, NY 14586
Jeremy
Job Details: 11/06/2023
Water filter housing broken and will not eject filter. Need filter housing.; ordrng 1 W11172791 (Housing)
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Rochester, NY 14623
Jeremy
Job Details: 11/06/2023
Customer concerned about noise during agitation. Noise is coming from gearcase. Unit is cleaning laundry. Discussed repair options with customer. Customer decided to purchase new unit in lieu of repair.
We serviced a
WHIRLPOOL 50#IM 15' FS
Model KUID308HPS00
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 11/06/2023
Unit acting erratically. Reservoir over fills and recirculation pump does not run when turned on. Tested in diagnostics and all functions check good. Need control board.; ordrng 1 W11034363 (Control)
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ06
Near Victor, NY 14564
Jeremy
Job Details: 11/06/2023
Replaced ordered parts for excessive frost build up around in door icemaker. Unit checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Bloomfield, NY 14469
Jeremy
Job Details: 11/06/2023
"Replaced icemaker, harness and switch. Unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Syracuse, NY 13212
Chuck G
Job Details: 11/06/2023
Customer stated that FF compartment is not cooling. After inspecting unit i found that the fan harness tested bad. Replaced fan harness with the heater/harness. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ0
Near East Syracuse, NY 13057
Chuck G
Job Details: 11/06/2023
Customer stated that unit is humming. After inspecting unit i found that the transformer and magnetron tested bad. I quoted customer for repair but they declined repair.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near East Syracuse, NY 13057
Chuck G
Job Details: 11/06/2023
Customer stated that right front burner is not lighting. I verified issue. Ordering right front electrode and spark module ; ordrng 1 W11666003 (Right front electrode) and 1 W11565127 (Spark module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Syracuse, NY 13224
Chuck G
Job Details: 11/06/2023
"Customer states that unit is not making ice. Verified issue. No water in the IM. Ordering IM W10873791, valve WPW10179146, UI W11518204 and control W11212392; rqstng P&A on 1 W10873791 (IM) and 1 WPW10179146 (Valve) and 1 W11212392 (Control) and 1 W11518204 (UI), states that autho needed"