We serviced a
GE DRYER
Model PTD60EBPR0DG
Near Newark, New York 14513
Andres V
Job Details: 06/25/2025
Found the belt snapped causing no tumbling and heat. Replaced the belt and tested unit. Unit is heating and tumbling now; used 1 WE03X29897 (had spare belt) (Belt) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHW00
Near Lyons, New York 14489
Andres V
Job Details: 06/25/2025
"Drain plug was clogged causing water to pour into the freezer section. Cleaned it out, unit now drains properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C4EYB02
Near Penfield, New York 14526
Andres V
Job Details: 06/25/2025
"Found evaporator patter to be only covering half of evap. The amp reading was .84 and was slowly dropping, sent pic to Zach he said could be under charged or a small leak ; ordrng 1 WPW10239732 (Evap) and 1 W11506620 (8NK) and 1 W11504424 (8/1.8) and 1 WPW10143759 (Dye drier) and 1 W11504436 (6/1.8) and 1 W11504444 (5/4.5) and 1 W10913906 (Process tube) and 1 W11504418 (8/7)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Victor, New York 14564
Ben H
Job Details: 06/25/2025
Customers complaint was that it would not agitate or spin when she had a larger load in the washer. I put the unit in the diagnostic cycle and tested the shifter and a high speed agitation and a high speed spin and those seem to function correctly so I checked the slider and the slider was in good condition. I ran a factory calibration cycle and put a large load in and tested the unit and the unit now actuates and spins as it should. If the unit has this issue again and the customer calls back then order a clutch W11195971
We serviced a
WHIRLPOOL RANGE
Model KCGS956ESS06
Near Webster, New York 14580
Zach L
Job Details: 06/25/2025
Burner cap not installed on dual torch burner. Needs burner cap. Unit covered by first year manufacturer warranty; ordrng 1 W10836474 (Burner cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Webster, New York 14580
Zach L
Job Details: 06/25/2025
"On arrival, ice maker not in home position. Ice maker able to find home position during testing. Ran harvest and fill tests with no issues. No damage to harness. Issue caused by either improper installation or potential software issue in control board. Left ice maker in home position, advised customer to monitor ice maker and call if functional. Ordering control.; ordrng 1 WRS588FIHZ00 (Main control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, New York 14621
DeVaughn C
Job Details: 06/25/2025
Replaced control board then calibrated. Repair completed successfully.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, New York 14609
Jeff Miceli
Job Details: 06/25/2025
Replaced control for continuous draining.operted properly
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, New York 14606
DeVaughn C
Job Details: 06/25/2025
"Installed wash plate, actuator, and guard. Removed debris from wash tub. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Greece, New York 14616
DeVaughn C
Job Details: 06/25/2025
Replaced control board. Repair successful.
We serviced a
WHIRLPOOL WASHER
Model WFW97HEXR2
Near Rochester, New York 14606
DeVaughn C
Job Details: 06/25/2025
Wrong bellow clamp was received. Reordering bellow clamp. ; ordrng 1 W11266654 (Bellow clamp)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Hilton, New York 14468
DeVaughn C
Job Details: 06/25/2025
Replaced control then calibrated. Repair completed successfully.
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SPN1RS
Near Webster, New York 14580
Andres V
Job Details: 06/25/2025
I replaced the motor and the belt. Tested unit on a drain and spin. Unit no longer makes noise.
We serviced a
KITCHENAID OVEN
Model KSIS730PSS0
Near Pittsford, New York 14534
Ben H
Job Details: 06/25/2025
"Customer was concerned because they had a brown out and when the power was turned back on they had the oven running and then a couple hours after they shut it off they noticed a burning smell and check the oven and it was still extremely hot in there. I inspected the unit thoroughly it could find no signs of a short or burn anywhere. When I tested the unit at 350 degrees it came out with an average temperature of 365?, but other than that there was no issue with it running or cycling and it shut off when I turned it off. I calibrated the oven down 15? to ensure a correct temperature. I called the safety tech line and reported my findings to them"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Henrietta, New York 14467
Ben H
Job Details: 06/25/2025
Sr 7741857385; ordrng 1 W11629601 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Penfield, New York 14526
Andres V
Job Details: 06/25/2025
"Checked heating element found it did not have continuity, while taking unit apart found belt was fringing. I replaced belt and element, tested unit. Unit is heating now.; dspstn on spec-tagged invntry: 1 WP3387747 ELEMENT , used 1 661570V (Belt (spare from repair kits that dont fit)) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Irondequoit, New York 14609
Zach L
Job Details: 06/25/2025
"Drain pump not turning, needs new drain pump; ordrng 1 WPW10348269 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fairport, New York 14450
Zach L
Job Details: 06/24/2025
"Ice dispenser door not sealing. Dispenser door recently replaced, unlikely cause of failure. Needs new freezer door.; rqstng P&A on 1 W11551458 (Stainless freezer door), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY , states that autho needed"
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Fairport, New York 14450
Zach L
Job Details: 06/24/2025
Adjusted door strike
We serviced a
MAYTAG FREEZER
Model MSS25C4MGZ00
Near Webster, New York 14580
Zach L
Job Details: 06/24/2025
"Replaced control. Tested defrost heater in service mode, heater operating properly."
We serviced a
GE OVEN
Model JTP27WD1WW
Near Webster, New York 14580
Zach L
Job Details: 06/24/2025
"Cooling fan making excessive noise, needs new cooling fan; ordrng 1 WB26K5061 (Cooling fan)"
We serviced a
WHIRLPOOL RANGE
Model WFGS7530RW0
Near Farmington, New York 14425
Ben H
Job Details: 06/24/2025
Replaced the dsi and the ignitor and the unit is still not reigniting after initial ignition. Ordered a new control board and temp sensor; ordrng 1 W11745759 (Control board) and 1 W11730224 (Sensor)
We serviced a
KENMORE DISHWASHER
Model 665.13202N410
Near Farmington, New York 14425
Ben H
Job Details: 06/24/2025
Customers complaint was that the Unit is leaking from the door every time you run a cycle. I tested the unit and found water leaking out from the door so I took off the panel to get a better view and found that the bottom of the plastic tub was warped causing water to run out of the unit. Unit would need a new tub and customer is not going to fix the unit
We serviced a
GENERAL ELECTRIC DISHWASHER
Model DDT700SBN4TS
Near Pittsford, New York 14534
Ben H
Job Details: 06/24/2025
Disconnected the motor and found a leak in the hose coming off the motor. I replaced the motor and tested unit and there is no more leaks. I did not need to replace the sump
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Pittsford, New York 14534
Ben H
Job Details: 06/24/2025
Customers complaint was at the unit was making a clicking noise. I removed the evaporator cover and check for ice buildup hitting the condenser fan and there was no build up in the frost pattern looked good I tested the damper on that did not make any noise. Customer also mentioned that the ice maker was not working so I tested the ice maker and you can hear the gears turning but it does not move the arm and that was the clicking noise that the customer was hearing. Ordered new ice maker; ordrng 1 4317943 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Rochester, New York 14621
Andres V
Job Details: 06/24/2025
Replaced the control board and tested unit. Unit is working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHW01
Near Webster, New York 14580
Zach L
Job Details: 06/24/2025
"Low side sealed system leak. Repaired leak and replaced drier. Pressure tested with 250psi nitrogen. Vacuumed to 500 microns and recharged with 5.3oz of R134a. Temps and pressures tested good, unit developed full frost pattern; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"
We serviced a
GE STACKED LAUNDRY
Model GUD27EESNWW
Near Rochester, New York 14612
Andres V
Job Details: 06/24/2025
"Plug GE tool into unit, did not find error codes stored. Checked for software updates. Ran drain and spin. Called techline I was informed if unit has an out of balance load itll keep spinning to adjust load then rinse and spin lights will light up to indicate its detecting an out of balance load. Informed customer of this."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, New York 14606
DeVaughn C
Job Details: 06/24/2025
"Drain pump runs continuously when connected to power. replaced control board, then calibrated. Repair completed successfully."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, New York 14626
DeVaughn C
Job Details: 06/24/2025
"Drain pump running continuously when connected to power. Replaced control board, then calibrated. Unit testing good. ; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Brockport, New York 14420
Andres V
Job Details: 06/24/2025
Items in freezer are thawing out. I took off evap cover found evaporator had a poor frost pattern (took pic) unit has a leak in the system causing poor cooling in freezer section. ; ordrng 1 W11546605 (Evaporator) and 1 W11504449 (4/2) and 2 W11506619 (8NK)s and 1 W11580057 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8) and 1 W10913906 (Process tube)
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Rochester, New York 14612
DeVaughn C
Job Details: 06/24/2025
"Replaced gear case, slider, then calibrated. Repair completed successfully. ; used 1 w10734521 (Slider) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC1
Near Rochester, New York 14616
DeVaughn C
Job Details: 06/24/2025
Replaced control. Repair completed successfully.
We serviced a
KENMORE DRYER
Model ="110.79622800"
Near Irondequoit, New York 14617
DeVaughn C
Job Details: 06/24/2025
Unit would not heat. Replaced thermal fuse. Repair completed successfully. ; used 1 WP3392519 (FUSE-THERMAL) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Henrietta, New York 14467
Ben H
Job Details: 06/24/2025
I replaced the door seal and tested the unit for about 25 minutes with no leaks. Instructed customer to run a load and monitor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, New York 14610
DeVaughn C
Job Details: 06/24/2025
Replaced sump motor and door. Repair completed successfully.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GBS1
Near Brockport, New York 14420
Andres V
Job Details: 06/24/2025
"Customer tried to replace the gasket but it kept falling off. They threw out that gasket, I installed new oem gasket and tested unit. ; dspstn on spec-tagged invntry: 1 W11177741 GASKET"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, New York 14624
Andres V
Job Details: 06/24/2025
"Unit had error code F7E3 for pressure fault. Theirs a S code S153EB for repair calling to replace the control board, replaced control board and tested unit. Unit is working properly ; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Rochester, New York 14624
Andres V
Job Details: 06/24/2025
Damper motor is making abnormal noises when opening and closing.; ordrng 1 WPW10479155 (Damper)
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Rochester, New York 14621
Andres V
Job Details: 06/24/2025
Replaced the control board and tested unit. Unit is working properly
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near West Henrietta, New York 14586
Ben H
Job Details: 06/24/2025
Found one of the roller Wheels locked up causing the smell and noise so I put a dryer repair kit on and tested the unit and there the noise went away and I instructed the customer the smell might linger for a little bit due to some rubber residue on the drum I was unable to scrape off so I instructed the customer to monitor it but not be concerned if it's still smells right away; used 1 4392065 (REPAIR KIT) from stock
We serviced a
WHIRLPOOL OVEN
Model MGR6600FW7
Near Rochester, New York 14606
Andres V
Job Details: 06/24/2025
"Replaced the temp sensor, tested unit out set to a 400 degree cycle. Unit did get up to temp"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Scottsville, New York 14546
Ben H
Job Details: 06/24/2025
Ff section was having an issue with intermittently not cooling. I replaced the EVAP fan due to some physical evidence of damage to it and I also replaced the defrost thermistor due to ice buildup on the evaporator from not defrosting is often as it should. Unit is cooling and I instructed the customer to monitor it
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Fairport, New York 14450
Zach L
Job Details: 06/24/2025
"Compressor not running. Entered service mode and ran compressor test. Ice maker began flooding during test. Contacted techline, SR#7741846591 Techline advised deli UI or main board as cause of problems. Left deli UI disconnected, refrigetator operating properly without deli UI. If issues return, failure is in main board, order WPW10675033; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Pittsford, New York 14534
Jeff Miceli
Job Details: 06/23/2025
Found one layer of insulation at lower panel is missing. Ordering part; ordrng 1 W11573700 (Insulation)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Penfield, New York 14526
Jeff Miceli
Job Details: 06/23/2025
Customer said that the agitator came loose during the spin cycle. When this happened the washer went out of balance and shook severely. Customer has used the machine since without the upper agitator in place and said that it has worked properly. Customer is very concerned with the fact the agitator came loose like it did. Call safety team and reported my findings that the upper agitator came loose. Confirmed that we are to hold the old part for 30 days in case Whirlpool wants it shipped to them. Mailing out new agitator to the customer.; ordrng 1 W11614636 (Agitator SHIP DIRECT)
We serviced a
AMANA RANGE
Model ACR4303MFW8
Near Rochester, New York 14619
Jeff Miceli
Job Details: 06/23/2025
Replaced RF and LR burner switches for shutting down mid cycle. Replaced LF burner fro shutting down mid cycle. Customer to monitor. ; dspstn on spec-tagged invntry: 2 330031 RECEPTACLE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Irondequoit, New York 14617
Jeff Miceli
Job Details: 06/23/2025
Found receiver for right door caved in and cracked. Needs door. ; rqstng P&A on 1 LW10413519 (Door)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18S6JB0
Near Rochester, New York 14618
Zach L
Job Details: 06/23/2025
"Ice maker leaking into freezer, needs new ice maker; ordrng 1 IM116000 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Rochester, New York 14610
Zach L
Job Details: 06/23/2025
"E5, ice maker thermistor failure. Thermistor tested out of range, replaced ice maker. Cycled power to refrigerator to clear error code. Ran harvest and fill tests succesfully; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER"
We serviced a
MAYTAG WASHER
Model MVW5035MW2
Near Rochester, New York 14624
DeVaughn C
Job Details: 06/23/2025
"Customer reports unit would not complete cycles. F9e1 error code stored. Unit would not complete diagnostic cycle without throwing error code. Discovered water flow from drain hose was severely less than normal. Discovered a sock, blocking the drain hole. Remove blockage. Unit testing good."
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Rochester, New York 14620
DeVaughn C
Job Details: 06/23/2025
"Customer reports unit does not finish cycles, and the start button is not always responsive. F5E4 F7E1 F9E1 error code stored. Cleared error codes and then attempted to run a diagnostic test cycle. Unit will not perform diagnostic cycle at this time. Control board and user interface should be replaced for further diagnosis.; ordrng 1 W11627413 (Control) and 1 W11743907 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Rochester, New York 14608
DeVaughn C
Job Details: 06/23/2025
"Replaced user interface. Unit now turns on, but will not complete diagnostic cycle. F3E2 error code once the door locks in diagnostic mode. Tested temp sensor from ACU. Sensor is testing at 23k in an 80? room. Contacted Techline to document. SR: 7741325689; ordrng 1 W11314664 (NTC)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Pittsford, New York 14534
DeVaughn C
Job Details: 06/23/2025
"Customer states unit will not drain and odor of stagnant water. F8E3 F9E1 F0E1 error codes stored. Attempted to initiate diagnostic cycle. Drain pump runs continuously, no steady flow of water is exiting the unit. Drain pump is not operating correctly. Drain pump should be replaced. ; ordrng 1 W11458345 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW
Near Penfield, New York 14526
DeVaughn C
Job Details: 06/23/2025
"Drain pump running continuously when connected to power. No kinks in pressure hose. Replaced control board, then calibrated. Repair completed successfully."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF5333PZ02
Near Rochester, New York 14612
DeVaughn C
Job Details: 06/23/2025
Customer reports water is dispensing slower than expected. Dispensed water at the unit and timed the amount of water that is dispensed. Disconnected water line at supply in the basement and timed water flow. Both times were very similar. Suggested customer modify water supply connection. No further repair at this time.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Fairport, New York 14450
Andres V
Job Details: 06/23/2025
"Got all the water out of tub, checked drain pump the internal impeller is not spinning properly causing no drain. Unit will need new pump; ordrng 1 W10876600 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C4EYB02
Near Penfield, New York 14526
Andres V
Job Details: 06/23/2025
FF temp was 41 freezer was 15. Found condenser was full of hair causing poor air flow. The freezer was also packed full of food causing poor air circulation. Cleaned condenser and moved some food out. Put temp gauge in freezer customer is to monitor
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model CET9100GQ2
Near Penfield, New York 14526
Andres V
Job Details: 06/23/2025
Unit was put into a pay mode causing unit to not be able to start a cycle. I reset unit back to free mode. I was able to start a cycle SR 7741832089
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Webster, New York 14580
Andres V
Job Details: 06/23/2025
Replaced the freezer door. Tested out the water dispenser. Unit is working properly
We serviced a
GE RANGE
Model JB645RK6SS
Near Rochester, New York 14615
Zach L
Job Details: 06/23/2025
Replaced cooktop. All burners centered
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, New York 14626
Zach L
Job Details: 06/23/2025
Ice maker unable to find home position. Replaced ice maker and successfully ran test cycle
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Penfield, New York 14526
Jeff Miceli
Job Details: 06/23/2025
Replaced control for pumping continuously and not operating properly
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054MFC
Near Webster, New York 14580
Andres V
Job Details: 06/23/2025
"Found the Ignitor getting 120v but not glowing, replaced the Ignitor and tested it. Unit is heating up now"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Webster, New York 14580
Andres V
Job Details: 06/23/2025
"Found ice maker bucket was full of ice it melted then froze, I was able to take container out took all ice out, I then cleared ice maker of all ice. Put ice maker back together and cycled it, I watched it cal for water and fill correctly. Customer is to monitor"
We serviced a
WHIRLPOOL DRYER
Model WED87HEDC1
Near Ontario, New York 14519
Andres V
Job Details: 06/23/2025
"Found thermal fuse blown, customer supplied the fuse. Replaced it and tested it, unit is heating."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Ontario, New York 14519
Andres V
Job Details: 06/23/2025
"Replaced the harness terminal block, tested unit. Unit now has power and is working properly"
We serviced a
WHIRLPOOL MICROWAVE
Model WMMS3330RZ01
Near Ontario, New York 14519
Andres V
Job Details: 06/23/2025
"Unit was in demo mode. Took unit out of demo mode and tested it, unit is heating up now"
We serviced a
GE RANGE
Model C2S950M2N1S5
Near Webster, New York 14580
Andres V
Job Details: 06/23/2025
Front left burner has 3 orfices and one of them was clogged. Cleaned it out burner now lights completely all around.
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC1
Near Spencerport, New York 14559
Zach L
Job Details: 06/23/2025
Replaced dispenser pump and ran full service cycle
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Henrietta, New York 14467
Zach L
Job Details: 06/23/2025
"Low side sealed system leak, unit needs new evaporator and drier. Customer reports unit is possibly under 5 years old, unable to find receipt. If unit is under 5 years old, sealed system parts and labor will be covered by limited warranty. Customer attempting to find receipt, will call once it is found.; rqstng P&A on 1 W10836706 (Evaporator) and 1 W10843121 (Drier) and 1 W11504445 (5x4) and 1 W11504448 (5x1.8) and 1 W11504424 (8x1.8) and 1 W11506620 (8x8) and 1 W11504416 (8.5x6) and 1 W11506635 (Process tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW00
Near Rochester, New York 14618
Zach L
Job Details: 06/23/2025
Drain tube blocked. Cleared drain tube and removed ice from unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Rochester, New York 14611
Zach L
Job Details: 06/23/2025
"Isolated high and low sides, blew clear with 250psi nitrogen, no debris or blockage. Replaced drier and compressor. Vacuumed system to 500 microns and recharged with 64g of R600a. Pressures and temps tested good on startup"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, New York 14616
DeVaughn C
Job Details: 06/23/2025
customer reports unit will not finish cycles. Unit was full of water upon arrival. Discovered broken wiring from drain pump. Replaced harness. Repair completed successfully. ; used 1 w11643701 (harness) from stock
We serviced a
KITCHENAID RANGE
Model KFGG504KPS4
Near Ontario, New York 14519
Zach L
Job Details: 06/20/2025
Blockage in orifice preventing gas flow. Cleared orifice and tested
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW4
Near Rochester, New York 14622
Zach L
Job Details: 06/20/2025
Installed lower door seal and levelled unit. Tested on normal wash cycle
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Rochester, New York 14606
DeVaughn C
Job Details: 06/20/2025
"Customer reports unit does not finish cycles. No error code stored. Unit seemed to complete diagnostic test as designed. Calibrated unit, then suggested customer to run a load and monitor performance. No repairs needed at this time."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Brockport, New York 14420
DeVaughn C
Job Details: 06/20/2025
Replaced control then calibrated. Repair completed successfully.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Brockport, New York 14420
DeVaughn C
Job Details: 06/20/2025
Unit will not respond to functions. F6e1 error code displayed. Control board and user interface should be replaced.; ordrng 1 W11632693 (UI) and 1 W11462462 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Rochester, New York 14622
Zach L
Job Details: 06/20/2025
"New door arrived in damaged box. Inspected new door with customer, found no damage to door. Replaced freezer door."
We serviced a
GE WASHER
Model GFW655SSV0WW
Near Rochester, New York 14620
Andres V
Job Details: 06/20/2025
"Unit would not lock, I replaced the door lock and tested unit with GE tool but would not lock. I then did a software update and tried again but still did not lock, I can hear relay clicking but lock doesnt engage. ; ordrng 1 WH22X37840 (Control board) and 1 WH22X38837 (Inverter board)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rush, New York 14543
Ben H
Job Details: 06/20/2025
Drain pump was getting power but would not pump anything out. After about 2 minutes of running the drain pump the pump motor was hot to the touch but it would not turn the impeller blades. I replaced the drain pump and tested unit and it now operates correctly
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Churchville, New York 14428
DeVaughn C
Job Details: 06/20/2025
Drain pump runs continuously when connected to power. Replaced control board then calibrated. Unit testing good.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Pittsford, New York 14534
Ben H
Job Details: 06/20/2025
I replaced the control board and tested unit
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, New York 14616
Zach L
Job Details: 06/20/2025
"F3E1, control not correctly sensing water level, drain pump running continuously. Replaced control and ran full service cycle per service pointer W11766193. Unit barely outside of range of serial numbers for S code."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS08
Near Rochester, New York 14626
Zach L
Job Details: 06/20/2025
Replaced damper and tested damper operation
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FV2
Near Rochester, New York 14626
Zach L
Job Details: 06/20/2025
F2E1 keypad short. Needs new console.; ordrng 1 W10894098 (Console)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Rochester, New York 14626
Zach L
Job Details: 06/20/2025
"Pump sounded unusually loud, replaced pump. No change. Advised customer to contact customer service and discuss their dissatisfaction with noise level of machine"
We serviced a
GE WASHER
Model PTW700BST0WS
Near Rochester, New York 14608
DeVaughn C
Job Details: 06/20/2025
Replaced console and control. Repair completed successfully.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near East Rochester, New York 14445
Ben H
Job Details: 06/20/2025
Replace the control board due to it constantly running the pump and tested unit and unit operates as it should
We serviced a
GE REFRIGERATOR
Model GSS25GYPFCFS
Near Rochester, New York 14606
Andres V
Job Details: 06/20/2025
"Replaced freezer door, tested out water and ui."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFH00
Near Spencerport, New York 14559
Andres V
Job Details: 06/20/2025
Unit is freezing items in the FF section and freezer is not getting to temp. These are symptoms of unit having a refrigerant leak most likely at the evaporator cap tube. Unit will need a sealed system repair. ; ordrng 1 W10836706 (Evaporator) and 1 W10836706 (5/1.8) and 1 W11504419 (8/7) and 1 WPW10507886 (Compressor) and 1 W11504436 (6/1.8) and 1 W11504433 (6/4) and 1 W11504418 (8/7) and 1 W11504420 (8/6) and 1 W11504431 (7/5) and 1 W10913906 (Process tube) and 1 WPW10143759 (Dye drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, New York 14624
Andres V
Job Details: 06/20/2025
Replaced the freezer door tested out the water dispenser and ice maker fill valve. Both are working correctly. I also replaced the air damper.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Pittsford, New York 14534
Andres V
Job Details: 06/20/2025
I found the lower harness connector that connects to the clutch broke internally. The internal metal pieces inside connector fell off causing no contact which caused unit to not shift into a spin. I hardwired the wires in the mean time so customer can do some loads.; ordrng 1 W11568984 (Lower harness)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near East Rochester, New York 14445
Andres V
Job Details: 06/20/2025
Replaced control board then ran a diagnostic cycle. Unit is working properly; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fairport, New York 14450
Ben H
Job Details: 06/20/2025
Replaced the control board due to it constantly running the drain pump and tested unit ; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Fairport, New York 14450
Ben H
Job Details: 06/20/2025
The control board constantly runs the drain pump whenever it has power to it. Ordered new control board ; ordrng 1 W11607637 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Victor, New York 14564
Ben H
Job Details: 06/20/2025
I checked the evaporator and it was room temperature except for a large ball of ice at the cap tube. I checked the compressor in the back and it was warm but not too hot to touch. I spoke with Zack and he suggested that it was a restriction in the capillary tube and he will go out to the customer for a follow-up later this afternoon. I ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Irondequoit, New York 14609
DeVaughn C
Job Details: 06/20/2025
"Customer reports unit intermittently does not complete cycles and makes noise at the end of spin cycles. Discovered rotor bolt was missing from the unit. Secured rotor, then calibrated unit. Repair completed successfully."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Walworth, New York 14568
Andres V
Job Details: 06/20/2025
I replaced the temp sensor while doing so I broke the left hand shelf stopper which will not affect functionality. Customer will be monitoring temps.; ordrng 1 W10795820 (Shelf stopper (ship directly to customer))