Service History 30 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Hilton, NY 14468

Dave L

Job Details: 10/05/2023

Replaced stuck compressor. Testednok

We serviced a

WHIRLPOOL RANGE

Model WFG524SLAS2

Near Utica, NY 13501

Chuck G

Job Details: 10/05/2023

Customer stated that oven is taking a long time to light. Verified issue. Replaced DSI and Ignitor. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ0

Near Utica, NY 13501

Chuck G

Job Details: 10/05/2023

Customer stated that the unit is leaving marks on the laundry. After inspecting unit i found that the rear drum felt and dryer repair kit tested bad. Replaced drum felt and dryer repair kit. Unit tested good; used 1 4392067 (Dryer repair kit) from stock

We serviced a

AMANA DRYER

Model NED5800HW1

Near Utica, NY 13501

Chuck G

Job Details: 10/05/2023

Customer stated that UI is not responding to commands and threw a F6E1-communication error code. Verified issue. Replaced console. Unit tested good

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Whitesboro, NY 13492

Chuck G

Job Details: 10/05/2023

"Customer stated that unit is making a grinding noise at the end of the cycle. No codes. After inspecting unit i found that the rotor bolt was missing, i found bolt-applied loctite to bolt and reinstalled. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Fairport, NY 14450

Andres V

Job Details: 10/05/2023

"Installed ice maker, filled it using a diagnostic test. Informed customer ice can take up to 24hrs to produce."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS00

Near Fairport, NY 14450

Andres V

Job Details: 10/05/2023

Unit is not defrosting and had ice build up causing the drawers to not be able to be pushed all the way and door not to close. I cleared all ice and replaced thermistor old one was corroded. I also reccomended replacing the UI board that service pointer calls for. ; ordrng 1 W11509096 (UI)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL1

Near Oriskany, NY 13424

Chuck G

Job Details: 10/05/2023

Customer stated that the units heater is not working. Error code F4E3-heater failed. After inspecting unit i found that the heater tested bad. Replaced heating element. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W11537778 (Heater) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW5

Near Rome, NY 13440

Chuck G

Job Details: 10/05/2023

Replaced bezel. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Victor, NY 14564

Andres V

Job Details: 10/05/2023

I installed new ice maker and control board. I then put unit into a diagnostic mode and filled ice maker. Informed customer ice can take up to 24hrs to produce.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Pittsford, NY 14534

Andres V

Job Details: 10/05/2023

Bearings we're falling off rails causing it not to be able to open all the way. I replaced rails and had customer test it out.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Churchville, NY 14428

Andres V

Job Details: 10/05/2023

Control panel is getting power but won't respond to commands. Unit needs new control. ; ordrng 1 W11165145 (Control panel) and 1 W11120155 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14622

Dave L

Job Details: 10/04/2023

Re installed bail arm.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14616

James

Job Details: 10/04/2023

Replaced compressor and door. Pressure tested to 120 psi and 500 microns. Customer is to monitor temperature.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Rochester, NY 14613

Dave L

Job Details: 10/04/2023

"Replaced compressor due to no cooling. Tested okay ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504431 COUPLER BR 7.5X5 , 1 W11506621 COUPLER BR 6 , and 1 W11506635 VALVE 1/4"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near North Chili, NY 14514

Dave L

Job Details: 10/04/2023

"Freezer door is poorly insulated causing frost accumulation in freezer. Ordering door. ; ordrng 1 W11593330 (Freezer door), dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR"

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS2

Near Rochester, NY 14623

Dave L

Job Details: 10/04/2023

Adjusted left rear burner flame.Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT711SMFZ02

Near West Henrietta, NY 14586

Dave L

Job Details: 10/04/2023

The cabinet near fill tube is bowed in significantly SR7737477832 documented with techline. Water is leaking through ice maker fill valve. Ordering valve ; ordrng 1 WPW10279909 (Valve)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Rochester, NY 14626

Dave L

Job Details: 10/04/2023

Replaced wash basket that was out of round. Ran drain and spin. Tested ok

We serviced a

AMANA OVEN

Model ACR4303MFB4

Near Rochester, NY 14616

Dave L

Job Details: 10/04/2023

Cooktop and oven would not heat. Found plug half seated in receptacle. Pushed plug back in. Unit tested ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Rochester, NY 14612

James

Job Details: 10/04/2023

Replaced main control and freezer thermistor. Diagnostics passed. Customer is to monitor temperature. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER

We serviced a

GE DISHWASHER

Model PDT715SMN3ES

Near Rochester, NY 14618

James

Job Details: 10/04/2023

Unit not draining. Found glass in pump. Tested several times successfully.

We serviced a

GENERAL ELECTRIC STACKED LAUNDRY

Model GUD27ESSM1WW

Near Rochester, NY 14609

Andres V

Job Details: 10/04/2023

When I started a drain and spin cycle I could hear lid lock trying multiple times to lock unit it did. Unit did drain water and spin. Ordering new lid lock.; ordrng 1 WH44X10288 (Lid lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Fairport, NY 14450

James

Job Details: 10/04/2023

Partial frost pattern. Compressor pulls 1.08amp. Called techline. Sr7737478108. They said it's either ss leak or restriction. Need sealed system. R600; ordrng 1 W11546692 (Evap) and 1 W11580057 (Compressor) and 1 W11504415 (8.5*8) and 2 W11504431 (5*7)s and 1 W11504433 (6*4) and 1 W11506635 (Access) and 2 W10895757 (5*6)s

We serviced a

MAYTAG WASHER

Model MVWH300WQ1

Near Webster, NY 14580

Andres V

Job Details: 10/04/2023

Unit needed a new hub the teeth where worn out and only agitator was spinning. I explained to customer that the correct fix would be gearcase and hub but they didn't want to spend that much on repair so I replaced just the hub. ; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Williamson, NY 14589

Andres V

Job Details: 10/04/2023

Installed new freezer door on unit. Has customer look at it to make sure she's satisfied and checked the water dispenser. Unit is working properly.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Sodus Point, NY 14555

Andres V

Job Details: 10/04/2023

Found an open line capacitor. I replaced it and tested unit. Unit is sending at beggining of cycles now and advancing. ; used 1 W11395618 (Capacitor) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Camillus, NY 13031

Chuck G

Job Details: 10/04/2023

Preformed measurements and they indicated that the compressor was insufficient. Replaced compressor. Vacuumed unit down to 400 microns. Charged unit with 6oz of 134a. I explained to the customer to give the unit 24 hours to get to temp and 72 hours to start making ice. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS00

Near Sodus, NY 14551

Andres V

Job Details: 10/04/2023

I installed new ice maker and damper on unit. I also adjusted the dryer to help with noises. ; dspstn on spec-tagged invntry: 1 W11553819 INSULATION

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Marion, NY 14505

Andres V

Job Details: 10/04/2023

Found error code F8E1 for valve failure. I ran a diagnostic cycle and it finished successfully. I then started same cycle customer was using when gave her error code which was towels. I watched unit fill up and start washing without any errors codes displayed. If customer does call back order hot valve (W11316255) and cold (W11316256)

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Fairport, NY 14450

James

Job Details: 10/04/2023

Unit not draining. Cleaned drain filter and tested quick wash successfully. If problem persists order pump assembly.

We serviced a

GE DRYER

Model DCB330GY1WC

Near Palmyra, NY 14522

Andres V

Job Details: 10/04/2023

Seal is causing clothes to have stains. Theirs a residue on front seal that's rubbing off. Seal is two separate parts the top seal is available but lower seal is not. ; ordrng 1 WE03X10001 (Glide drum)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Pittsford, NY 14534

Andres V

Job Details: 10/04/2023

"Replaced the control on unit with correct one. I started a cycle, customer is to monitor this cycle and see if it finishes."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Webster, NY 14580

James

Job Details: 10/04/2023

Stop breaking off from track. Replaced tracks and stops. If problem persists replace WP8565925 qty2.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Webster, NY 14580

James

Job Details: 10/04/2023

Unit cooling to 10 and 42 on recommended. Compressor turns on when thermostat is set to max. Control is out of tolerance. Need control box. ; ordrng 1 W11666427 (Control)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Webster, NY 14580

James

Job Details: 10/04/2023

Unit not starting cycle. Adjusted control and tested. Unit functions properly. Customer is to monitor. If problem persists replace control.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW07

Near Van Buren, NY 13027

Chuck G

Job Details: 10/04/2023

"Customer stated that unit is not cooling. After inspecting unit i found that the compressor is drawing 5.63 amps-going into a overload. Ordering compressor W11547313, drier W11109499 and lokrings ; ordrng 1 W11547313 (Compressor) and 1 W11504420 (8/6) and 1 W11504431 (7/5) and 1 W11506622 (6.35) and 1 W11506635 (Access valve) and 1 W11109499 (Drier) and 1 W11506623 (5NK) and 1 W11504448 (5/1.8)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASNWW

Near Clay, NY 13041

Chuck G

Job Details: 10/04/2023

"Customer stated that unit is not draining or spinning. Error code F27-water accessibility, F18-drain pump clearing algorithm failed and F6-critical flood. I tested all functions in diagnostics-drain pump tested bad, pump is receiving the proper voltage. Ordering drain pump ; rqstng P&A on 1 WH23X28418 (Drain pump)"

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near Clay, NY 13090

Chuck G

Job Details: 10/04/2023

"Customer stated that unit is not drying on sensor dry. After inspecting unit i found that the unit tested good for airflow. I found that the unit is level, i adjusted feet in front to pitch unit 1/8 of an inch towards the back. I also explained to the customer about mixed loads and how it can effect the drying cycle. I set the time dry to 40 minutes as it was defaulted to 10 minutes. Unit tested good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near North Syracuse, NY 13212

Chuck G

Job Details: 10/04/2023

"Customer stated that the dishes are not drying. No codes. After running a diagnostic cycle i confirmed that the heater tested good. I found that the rinse aide dial was turned all the way up -customer is on city water, i turned dial to 2 and explained to the customer how it works and to adjust as needed, also suggested to use a hi-temp wash and run the hot water tap for 20 seconds before starting a cycle. Unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Syracuse, NY 13206

Chuck G

Job Details: 10/04/2023

Removed Ice from Fresh food evaporator. Replaced fan. Unit tested good ; used 1 SH15 (Shipping) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Hilton, NY 14468

Dave L

Job Details: 10/04/2023

"Replaced pan, cover, and fan due to fresh food evap frosting. Customer to monitor"

We serviced a

AMANA REFRIGERATOR

Model ABB1924BRW00

Near Irondequoit, NY 14609

James

Job Details: 10/03/2023

Unit not defrosting. Compressor will not power off. Replaced control and tested heater in diagnostics. Unit functions properly. ; used 1 Wpw10503278 (Control) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Hamlin, NY 14464

Dave L

Job Details: 10/03/2023

Compressor valves have failed. Light switch is broken. Ordering switch and compressor ; ordrng 1 W11635510 (Compressor) and 2 W11384469 (Switch)s

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Rochester, NY 14606

James

Job Details: 10/03/2023

Replaced heater and wire. Tested and verified its heating properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3K

Near Rochester, NY 14612

Dave L

Job Details: 10/03/2023

"Customer states unit does not advance past sensing/fill. Unable to recreate filling issue at this time. Actuator is not completely extending causing a noise during spin. Ordering valve, control, splotch, and actuator; rqstng P&A on 1 W11417466 (Control) and 1 W11038689 (Valve) and 1 W10721967 (Splutch) and 1 W10913953 (Actuator)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Spencerport, NY 14559

Dave L

Job Details: 10/03/2023

Dispenser was overflowing. Replaced dispenser. Tests ok. ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Honeoye Falls, NY 14472

Andres V

Job Details: 10/03/2023

Found terminal block shorted out a connection. I used a new terminal block and rewired connections. Made sure they were tight. Unit is now heating and working properly ; used 1 279320 (Terminal block) from stock

We serviced a

WHIRLPOOL OVEN SINGLE

Model WOS51EC7AS04

Near Victor, NY 14564

Andres V

Job Details: 10/03/2023

Found thermal fuse to have no continuaty. I jumped fuse with a jumper and unit turned on. Unit needs new fuse ; ordrng 1 WPW10545255 (Fuse)

We serviced a

GE WASHER

Model GTW335ASN2WW

Near Victor, NY 14564

Andres V

Job Details: 10/03/2023

"I ohmed out old capacitor and compared to new one, found a discrepancy between old and new one. I installed new capacitor and ran a spin test on diagnostic. Unit started spinning properly. I started a normal cycle and unit started agitating. Unit is working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Fairport, NY 14450

Andres V

Job Details: 10/03/2023

Customer is having intermittent issue with freezer light. Says she's tried to pull and push in the switch but no light would come on and then yesterday it did. I replaced light switch and it is working properly.

We serviced a

MAYTAG REFRIGERATOR

Model MSD2272VEB00

Near Rochester, NY 14624

James

Job Details: 10/03/2023

Unit not flowing water. Un installed filter and water works. Filter housing needs replacement. Customer opt to not repair.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Webster, NY 14580

Andres V

Job Details: 10/03/2023

Replaced the cycling fuse on unit and tested it. Unit is now heating properly

We serviced a

MAYTAG DRYER

Model MGD5630HW3

Near Rochester, NY 14624

James

Job Details: 10/03/2023

"Gas valve not opening. 117v to igniter at 3.9 amps. Replaced coils and problem remains need gas valve. Left gas turned off. ; ordrng 1 280119 (Valve), used 1 279834 (Coil) from stock"

We serviced a

GENERAL ELECTRIC RANGE

Model JGSS66SEL3SS

Near Rochester, NY 14617

Andres V

Job Details: 10/03/2023

Front right burner valve is not closing all they way causing gas to leak into house. Sqt sent out a spark module which will not fix issue. Unit needs new valve (WB21X20470) ; ordrng 1 WB21X20470 (Valve)

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near North Chili, NY 14514

James

Job Details: 10/03/2023

Unit wont heat to higher temperature. Set to 425 and oven stalled at 375. Diagnostics passed. Retested to 400 and control jumped from 325 to 400 without increments. Need sensor and control. ; ordrng 1 W11548749 (Control) and 1 WPW10181986 (Sensor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP350PAAB5

Near Rochester, NY 14609

Andres V

Job Details: 10/03/2023

Drain hose is clogged but cannot take apart to clean because its an out of cabinet dishwasher. Unit needs new drain hose assembly. ; ordrng 1 W10842407 (Drain hose assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Rochester, NY 14616

Dave L

Job Details: 10/03/2023

Fresh food section will not coin due to a stuck evaporator fan motor. Ordering fan. ; ordrng 1 WPW10128551 (Fan)

We serviced a

KENMORE DISHWASHER

Model 665.14529N610

Near Churchville, NY 14428

James

Job Details: 10/03/2023

Unit intermittently leaking. Tested with clear door. Spray arm separation causing jet to flow wrong direction. Sump seal leaking under unit. Need sump assembly. ; ordrng 1 W10902323 (Sump) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Rochester, NY 14609

Andres V

Job Details: 10/03/2023

Found a gap on the fresh food gasket that was letting warm air in. I help seal gasket so theirs no gap and let air in. Cleared out all frost.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Syracuse, NY 13224

Chuck G

Job Details: 10/03/2023

Unit not making ice. Error code E5 = Ice maker thermistor is bad. After inspecting unit i discovered that the IM tested bad. Ordering IM W11658802. ; ordrng 1 W11658802 (IM)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB06

Near Rochester, NY 14612

James

Job Details: 10/03/2023

Shelf support broken. Replaced support.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near Rochester, NY 14612

James

Job Details: 10/03/2023

Rr infinite switch sparked when turned on now element won't heat. Rh side not showing on at control. Wired damaged by rear access panel. ; ordrng 1 W11171119 (Element) and 1 W11548749 (Control) and 1 WP3149404 (Switch) and 1 W11134845 (Harness)

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Syracuse, NY 13207

Chuck G

Job Details: 10/03/2023

Customer stated that unit just stopped during a cycle. After inspecting unit i found that the thermal fuse tested bad. Replaced thermal fuse. Thermostats all tested good. Unit tested poor for airflow with vent attached and good without vent hose. I explained to the customer that there venting needs to cleaned or replaced. Unit tested good ; used 1 WP3392519 (Thermal fuse) from stock

We serviced a

MAYTAG WASHER

Model MHW4200BW1

Near Jamesville, NY 13078

Chuck G

Job Details: 10/03/2023

"Customer stated that the unit will not complete a cycle. Error code F5E1-door switch error. All connections tested good, door switch tested bad. I also found after inspecting the unit that the tub assembly tested bad. Ordering door switch WPW10443885, tub assembly WPW10737541 and 4x shocks W11415987; rqstng P&A on 1 WPW10443885 (Door switch) and 1 WPW10737541 (Tub assembly), ordrng 4 W11415987 (Shocks)s, states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Manlius, NY 13104

Chuck G

Job Details: 10/03/2023

Customer stated that unit is leaking. No codes. After inspecting unit i found a crack in the inlet valve. Ordering inlet water valve W11038689. ; ordrng 1 W11038689 (Inlet water valve)

We serviced a

WHIRLPOOL OVEN

Model WOS31ES7JS21

Near Manlius, NY 13104

Chuck G

Job Details: 10/03/2023

"Customer stated that unit will not heat. After inspecting unit i found voltage at the neutral wire at the control, unit has a reverse neutral. I explained to the customer that this is a electrical issue and suggested that he call an electrician. Unit tested good"

We serviced a

AMANA DRYER

Model NGD4655EW4

Near Minoa, NY 13116

Chuck G

Job Details: 10/03/2023

Customer stated that unit is not heating. Verified the issue. After inspecting unit i discovered the the coil valve tested bad. Replaced coil. Unit tested good

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near East Syracuse, NY 13057

Chuck G

Job Details: 10/03/2023

"Replaced igniter that was on-site, control ,console and bezel knobs. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Salina, NY 13211

Chuck G

Job Details: 10/03/2023

"Customer stated that unit is not working. Error code F7E1-tach missing. After inspecting unit i found that the pulley was not tight causing it to rub against belt guard damaging the belt and motor pulley. Ordering cam, belt, belt guard and motor ; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Motor) and 1 W11409708 (Belt guard)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Clay, NY 13088

Chuck G

Job Details: 10/03/2023

Customer states that there is a gurgling sound when the compressor is running. I verified the issue. After inspecting the unit i repositioned the dryer in an attempt to quiet the droning sound that the customer is hearing. I explained to the customer that this would be considered normal operation and that what he is hearing is refrigerate going through the system. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Clay, NY 13090

Chuck G

Job Details: 10/03/2023

"Customer stated that oven is not lighting. Verified issue. Replaced igniter and oven still would not ignite. Igniter is not receiving any voltage. Inspected all connections, temp sensor and harness-all tested good. Ordering control W11126814; ordrng 1 W11126814 (Control (black))"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14612

Dave L

Job Details: 10/03/2023

Replaced drain pump.Due to customer suspecting drain issue.unit Tested ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Baldwinsville, NY 13027

Chuck G

Job Details: 10/03/2023

Customer stated that after replacing bulb the surface light would not work. After inspecting unit i found that the control tested bad. I replaced control and customer provided surface light bulb. I explained to the customer to always remove power when replacing bulb. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMB2

Near Hilton, NY 14468

Dave L

Job Details: 10/03/2023

The dispenser fails to open furring wash. Replaced dispenser. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, NY 14612

James

Job Details: 10/03/2023

Freezer not defrosting. Energized heater in diagnostic mode. Replaced thermistor and defrosted evap. ; used 1 Wpw10383615 (Thermistor) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Hilton, NY 14468

Dave L

Job Details: 10/03/2023

Replaced heater and clip due to harness coming disconnected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Baldwinsville, NY 13027

Chuck G

Job Details: 10/03/2023

"Customer stated that unit is randomly powering down. I inspected unit and found that the compressor is drawing.89amps. Preformed fan, compressor, defrost and IM tests but could not duplicate the issue. Ordering control W11224256 and UI W11579559. ; ordrng 1 W11224256 (Control) and 1 W11579559 (UI)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Rochester, NY 14612

James

Job Details: 10/02/2023

Left part for customer. Warranty on parts only.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ

Near Rochester, NY 14612

Dave L

Job Details: 10/02/2023

Freezer has ice build up and freezer door is stuck. Customer will have to thaw unit in order to open door for service rescheduled; schdld next appmnt for 10/5 THU !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14612

Dave L

Job Details: 10/02/2023

CustomerConcerned with freezer performance. Found small build up of ice on evap cover. When cover was removed a small accumulation of ice fell into drain pan. Coil was clear otherwise. Suspecting slow fan speed causing frosting issues.; ordrng 1 W11396715 (Fan)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Rochester, NY 14626

Dave L

Job Details: 10/02/2023

ReplacedControl and display due to display not functioning intermittently. Customer to monitor

We serviced a

WHIRLPOOL WASHER

Model WTW4800bq1

Near Rochester, NY 14613

Dave L

Job Details: 10/02/2023

"Actuator is not sensing basket speed. Replaced actuator. Tested ok. ; dspstn on spec-tagged invntry: 1 WPW10683603 VALVE , used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID OVEN

Model KSGB900ESS8

Near Pittsford, NY 14534

Andres V

Job Details: 10/02/2023

Bake ignitor keeps trying to light when burner is already lit and then it shuts off. Ignitor does not seem to be grounded causing it to continue to spark. ; ordrng 1 W10860916 (Spark module) and 1 WPW10324262 (Ignitor bake) and 1 W11198972 (Harness) and 1 W10764654 (Bake burner)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Rochester, NY 14625

James

Job Details: 10/02/2023

Replaced manifold and tested. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MHW4100DW0

Near Webster, NY 14580

James

Job Details: 10/02/2023

"Door lock error. Cycle ends and leaves clothes soaking wet. Cycle runs properly in diagnostics. Bellows and dispenser leaking. Pump excessively loud. Need ui, bellows, dispenser and drain pump. ; ordrng 1 W10748417 (Ui) and 1 W10575334 (Dispenser) and 1 W11106747 (Bellows) and 1 WPW10605427 (Pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Rochester, NY 14624

Dave L

Job Details: 10/02/2023

Unit displays lid lock error I. Diagnostics. Unable to read switch position in diagnostics. Replaced latch. ; used 1 W10810403 (Latch) from stock

We serviced a

MAYTAG DRYER

Model MGD6200KW4

Near Rochester, NY 14624

Dave L

Job Details: 10/02/2023

Gas valve fails to open. ReplacedCoil pack. Issue remains ordering burner assembly ; ordrng 1 W11652257 (Burner)

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Webster, NY 14580

James

Job Details: 10/02/2023

"Replaced ui, mag, and diode. Tested unit successfully."

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Webster, NY 14580

James

Job Details: 10/02/2023

Customer stated clothes not drying on every cycle and unit squeaking during cycle. Adjusted pedestal feet and tested. Unit functions properly.

We serviced a

MAYTAG DRYER

Model MDG3600BWW

Near Rochester, NY 14612

James

Job Details: 10/02/2023

Clean and inspect. Found belt damaged. Cleaned cabinet and vent. Need belt. Paid in full. ; ordrng 1 WP33002535 (Belt) and 1 Sh15

We serviced a

MAYTAG WASHER

Model MVW6230HWO

Near West Henrietta, NY 14586

Dave L

Job Details: 10/02/2023

Gearcase seal is rubbing on shaft causing a noise. Ordering Gearcase ; rqstng P&A on 1 W11449840 (Gearcase)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Spencerport, NY 14559

Dave L

Job Details: 10/02/2023

Customer concerned with items getting tangled. Recommending that the customer avoid using the normalCycle and not to under load machine. Went over use and care. Tests ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Brockport, NY 14420

Dave L

Job Details: 10/02/2023

"Long fill error. Water valveTesting ok. Found pressure hose loose on control. Removed bell mouth from hose. If problem persists return with control, hose, and valve."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Fairport, NY 14450

Andres V

Job Details: 10/02/2023

Compressor is locked and will not turn on. you can hear starter trying to start compressor but it buzzes then shuts off. Unit needs new compressor. ; ordrng 1 W11557425 (Compressor) and 1 W11504416 (8.5/6) and 1 W11504431 (7/5) and 1 W11506621 (6NK) and 1 W11506635 (Access valve) and 1 W1150447 (5/1.8)

We serviced a

KITCHENAID RANGE

Model KSDB900ESS3

Near Macedon, NY 14502

Andres V

Job Details: 10/02/2023

"Unit had error for slow spin speed on fan. Fan is not coming on causing issue. I replaced the fan and tested it, unit is preheating now and could hear fan blowing."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Hamlin, NY 14464

Dave L

Job Details: 10/02/2023

Bail arm will not function. Replaced ice maker. Customer to monitor ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

GE RANGE

Model JB645DK9BB

Near Fairport, NY 14450

Andres V

Job Details: 10/02/2023

"Replaced the front right side burner on unit and tested it on high for a few minutes. Unit did not trip breaker but did notice that when I plugged unit back in after replacing burner the hot burner light was on, it looked like it had shorted out so I replaced the connector on it customer is to monitor once the burner is cool to see if light went out."

We serviced a

GE REFRIGERATOR

Model PWE23KMKBES

Near Ontario, NY 14519

Andres V

Job Details: 10/02/2023

"Defrost drain hole was clogged causing water to back up and go out into cavity of unit. Cleared hole and drain plug. Cleaned up all ice, unit is now working properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Macedon, NY 14502

Andres V

Job Details: 10/02/2023

I reset control board on unit because unit shut off power to heating element I then tested it on a diagnostic cycle and found that it is heating. I reccomended customer runs hot water for a minute before starting a cycle.