We serviced a
WHIRLPOOL RANGE
Model RF302BXYN1
Near Rochester, NY 14619
Andres
Job Details: 11/22/2022
Customer stated front right burner was not changing temps. Contacts on switch are not opening and closing properly. Unit needs new switch.; ordrng 1 WP3148953 (Infinite switch)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Oswego, NY 13126
Chuck
Job Details: 11/22/2022
"Customer states that unit has long dry times. I preformed an airflow test in which the unit tested poor for all dryers, i then preformed the same test with vent off and the unit passed airflow test. I explained to the customer that the issue is with his venting and to call a duct cleaning service or replaced the venting. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Phelps, NY 14532
Doug Balcom
Job Details: 11/22/2022
Customer states unit will not drain. Found bad drain pump and optical wash sensor. ; rqstng P&A on 1 W10876537 (Drain pump) and 1 W11084121 (Optical wash sensor)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Rochester, NY 14608
Andres
Job Details: 11/22/2022
Ordered wrong infinite switch.; ordrng 1 WPW10434452 (Infinite switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14626
Dave L
Job Details: 11/22/2022
Replaced the control and defrosted evaporator. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rochester, NY 14626
Dave L
Job Details: 11/22/2022
Customer had experienced items freezing in fresh food. Went over use and care and set air damper to better meet their expectations.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Oswego, NY 13126
Chuck
Job Details: 11/22/2022
"Customer stated that unit is leaking from the left side of door. No codes. I ran a diagnostic test cycle and i open the door at step 3 and i saw lots of soup suds, i completed the cycle and there was suds left in the tub. I explained to the customer about too much suds and how it will cause water leaks from the door. Wash arms, door gasket and water temp all tested good. Unit tested good"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Cato, NY 13033
Chuck
Job Details: 11/22/2022
"Customer stated that unit is not cooling. Upon arrival the compressor was not running, i unplugged unit for one minute and plugged back in the compressor started working. Frost pattern tested good, door gasket tested good and evap fan tested good. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HBS04
Near Webster, NY 14580
Andres
Job Details: 11/22/2022
Replaced the water reservoir. Tested water dispenser unit now dispenses water.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near West Henrietta, NY 14586
Josh Henchen
Job Details: 11/22/2022
"Replaced dispenser due to leaking problem persists service pointer W11481731. Tested washer in quick wash, no leaks. Ran diagnostic cycle, no leaks. Washer checks good."
We serviced a
WHIRLPOOL OVEN
Model WFE540H0AS0
Near Mount Morris, NY 14510
Josh Henchen
Job Details: 11/22/2022
Customer stated range over cooks and is burning everything. Checked and found F3E2. Oven reads 95 degress at room temp. Oven is not cycling correctly. Oven needs a new Control and Oven sensor. Customer would like to go new.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHAZ0
Near Spencerport, NY 14559
Dave L
Job Details: 11/22/2022
Replaced sump assembly due to open wash motor. Tested ok. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Phelps, NY 14532
Doug Balcom
Job Details: 11/22/2022
"Customer states icemaker not working. Found unit frosted up. Found bad harness connector to heater bad. Ordering harness. ; ordrng 1 W11581973 (Harness), dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER"
We serviced a
MAYTAG RANGE
Model MER8650FZ0
Near Ontario, NY 14519
James
Job Details: 11/22/2022
Replaced element and tested only getting 120v to bake. Control was damaged when bake element broke. Need control. ; ordrng 1 W11039099 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Webster, NY 14580
James
Job Details: 11/22/2022
Replaced filter and screen. Cleaned sump and tested. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Irondequoit, NY 14617
Andres
Job Details: 11/21/2022
Customer stated unit was making a grinding noise. I ran a diagnostic cycle but did not hear any noises. I then tested the spin and agitate individually. I still could not hear anything. machine did not have error codes either. Customer is to monitor and let us know if it continues.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Syracuse, NY 13219
Chuck
Job Details: 11/21/2022
"Customer stated that unit is leaking detergent and it gets stuck and wont unlock. Error code F8E1-valve failure. I ran a component activation test and the hot/cold water valves , drain pump and motor all tested good. I cleaned out debris from the pressure hose and boot. Softener is leaking from the dispenser. Ordering dispenser assembly W11524105; rqstng P&A on 1 W11524105 (Dispenser)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHAL1
Near Rochester, NY 14618
Ray Benedetto
Job Details: 11/21/2022
Unit is leaking from front left corner. Found lower Door seal cracked and allowing water to escape. Need lower Door seal to repair. Part is no longer available.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14625
Ray Benedetto
Job Details: 11/21/2022
"Customer has to reset each step when doing wash. Long fill/no fill error in memory. Adjusted drain hose (see attached picture) so it was not more than 4.5 inches into drain pipe. Tested with self-diagnostic, no issues with draining or errors. Calibrated unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near North Chili, NY 14514
James
Job Details: 11/21/2022
"No cool. Unit at -20psi. Leak tested and unit wouldn't hold pressure, couldn't find leak. Installed compressor stub and uv drier and nitrogen tested at 125psi. Recharged unit and it began cooling. Door gaskets torn. Ordering gaskets, reinspect frost pattern. ; rqstng P&A on 2 W10830162 (Gasket)s, dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504416 COUPLER BR 8.5X6 , 2 W11504422 COUPLER AL 8X2.2 , 2 W11504423 COUPLER AL 8X2 , 2 W11504424 COUPLER BR 8X1.8 , 2 W11504434 COUPLER BR 6X2 , 2 W11504436 COUPLER AL BR 6X1.8 , 2 W11504445 COUPLER BR 5X4 , 2 W11506619 COUPLER BR 8 , 2 W11506620 COUPLER AL 8X8 , 2 W11506621 COUPLER BR 6 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Penfield, NY 14526
Ray Benedetto
Job Details: 11/21/2022
"Freezer door not closing correctly. Found ice buildup in the right rear of cavity obstructing door. Melted ice, tightened left side rail into liner so door slides evenly. Tightened freezer handle."
We serviced a
JENN AIR MICROWAVE
Model JMV9196CS6
Near Irondequoit, NY 14617
Andres
Job Details: 11/21/2022
Waiting for maganatron to come in.; schdld next appmnt for 11/25 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Auburn, NY 13021
Doug Balcom
Job Details: 11/21/2022
Replaced compressor. Evacuated system to 300 microns. Charged system with 48 grams of R600. Replaced refrigerator door gasket. Unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Dansville, NY 14437
Josh Henchen
Job Details: 11/21/2022
Replaced control due to frost build up in freezer and no cool in fresh food section. Customer will monitor and call back if problem persists.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Syracuse, NY 13219
Chuck
Job Details: 11/21/2022
Replaced sump assembly. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Auburn, NY 13021
Doug Balcom
Job Details: 11/21/2022
Customer states rent a center took the dryer back. Unit is not at the customers house.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Auburn, NY 13021
Doug Balcom
Job Details: 11/21/2022
Customer states unit is noisey. Ran diagnostic test found F7E6 error code. Motor fault. Ordering motor and belt. ; ordrng 1 W10890624 (Motor) and 1 W11239857 (Belt)
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Syracuse, NY 13207
Chuck
Job Details: 11/21/2022
"Customer stated that unit is not drying good and door will not latch. I discovered a loose hinge and a broken latch on door, replaced latch kit 279570. Heating element tested good , hi limit thermostat tested bad . Replaced thermal cutoff kit. Unit tested good ; used 1 279570 (Latch kit), and 1 279816 (Thermal cut off) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW3
Near Syracuse, NY 13204
Chuck
Job Details: 11/21/2022
"Customer stated that she smells gas. I could not smell any gas upon entry. I inspected unit and all connections with a leak detector solution and all connections tested good. I turned on bake and tested burners. all igniters, burners and gas valve tested good. I explained to the customer that if she is smelling gas it is not coming from the unit. Unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mount Morris, NY 14510
Josh Henchen
Job Details: 11/21/2022
"Customer stated squealing noise during final spin. Tightened bolt to gearcase and cam. Checked and found no codes, Ran diagnostic cycle, all functions as expected. Ran recalibrate cycle. Washer checks good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Perry, NY 14530
Josh Henchen
Job Details: 11/21/2022
"Customer stated very loud during spin cycle. Checked and found no codes, during spin loud rattling and shudder. Unit needs Gearcase W11454741, Cam W10721967, and actuator W10913953.; ordrng 1 W11454741 (Gearcase), dspstn on spec-tagged invntry: 1 W10721967 CAM 1 WPW10006355 ACTUATOR , and 1 WPW10006384 BELT"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Geneseo, NY 14454
Josh Henchen
Job Details: 11/21/2022
"Customer stated washer is leaking from underneath. Checked and found F0E5. Ran diagnostic cycle, all functions as expected. Checked and found drip from cold water hose to washer, replaced with extra hose customer had. Washer checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Churchville, NY 14428
Josh Henchen
Job Details: 11/21/2022
"Customer stated adjuster not working properly and dispenser broke. Replaced Adjuster and dispenser. Ran diagnostic cycle, all functions as expected. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER and 1 W10861000 DISPENSER"
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Rochester, NY
Josh Henchen
Job Details: 11/21/2022
Customer stated washer is leaking. Checked and found drain hose without a clamp. Customer spoke to Rent-A-Center they will be bringing a clamp to secure drain hose to take care of issue. If problem persists washer will need new drain hose W10849778.
We serviced a
MAYTAG DRYER
Model MED6000XW0
Near Rochester, NY 14624
Josh Henchen
Job Details: 11/21/2022
"Customer stated long dry times. Checked and found F4E3,F2E3. Ran diagnostic cycle, checked good. Poor air flow recommended cleaning dryer vent. Dryer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near North Syracuse, NY 13212
Chuck
Job Details: 11/21/2022
"Customer stated that unit is not draining well. Error codes F2E1-stuck button , F7E1-tachometer missing , F0E9-ob pause & F0E5-off balance. I ran a diagnostic test cycle in which i discovered that the gearcase, dampers, and actuator all tested bad. Oil got into the motor and actuator. Ordering gearcase W11449840, cam W10721967, motor W11026785, belt W11239857, actuator W10913953, basket W11178224 and dampers W11396716; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11026785 (Motor) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W11396716 (Dampers) and 1 W11178224 (Basket)"
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Clay, NY 13090
Chuck
Job Details: 11/21/2022
Customer states that unit is not draining. Error code F6E2-communication error. Found that Ui tested bad. Replaced Ui. Calibrated unit and ran a diagnostic test cycle in witch the unit operated as intended. Unit tested good
We serviced a
MAYTAG WASHER
Model MAH5500BWW
Near Marion, NY 14505
Doug Balcom
Job Details: 11/21/2022
Customer states unit is noisey. Bearing is due to spinner assembly broken. The spinner assembly is no longer available. Unit unrepairable.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Marion, NY 14505
Doug Balcom
Job Details: 11/21/2022
Customer states top rack broken. Found top rack adjuster broken. Ordering top rack adjuster kit. Unit is under warranty was purchased 1\10\2022.; ordrng 1 W10712395 (Adjuster assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Clifton Springs, NY 14432
Doug Balcom
Job Details: 11/21/2022
Customer states unit not running. Found bad control. Replaced and programmed control. Unit is operating as designed. ; used 1 WPW10503278 (Control) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Geneva, NY 14456
Doug Balcom
Job Details: 11/21/2022
"Replaced motor, capacitor and lower harness. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Seneca Falls, NY 13148
Doug Balcom
Job Details: 11/21/2022
Customer states rt burners will not work. Found both infinite switches burnt and no continuity on the wires for the rt burners. Ordering cooktop harness and both infinite switches.; ordrng 1 W11396691 (Cooktop harness) and 1 WP3148952 (Infinite switch) and 1 WP3149400 (Infinite switch)
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 11/21/2022
"Customer stated they had a power outage and sparks came from outlet when plugging in. Checked and found no communication at UI. Replaced console and ran diagnostic cycle, all functions as expected. Ran Calibration cycle. Washer checks good.; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY and 1 W11135391 CONSOLE"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ0
Near Rochester, NY 14606
James
Job Details: 11/21/2022
No bake. 242v to element with infinite resistance. Need element. ; ordrng 1 W10779716 (Element) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
James
Job Details: 11/21/2022
Unit spins off balance and stops mid cycle. Impeller loose on gearcase. Plastic grinding noise from inside gearcase. Motor unable to reach target rpm fault. Feet worn from spinning off balance. Need gearcase parts. ; rqstng P&A on 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 WPW10687506 (Foot) and 1 W10752283 (Impeller)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2400XTPB7
Near Rochester, NY 14624
James
Job Details: 11/21/2022
Control panel is flashing. Disconnected ribbon cable and reconnected then unit began functioning. If problem reoccurs replace panel. WP3385741 150.00Sh 15Labor 106.95; dspstn on spec-tagged invntry: 1 W10258275 FUSE-THERMAL
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Rochester, NY 14618
James
Job Details: 11/21/2022
Replaced control board and tested. Both ovens functioning properly. One year warranty on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW1
Near Rochester, NY 14625
James
Job Details: 11/21/2022
Replaced pump and tested. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14615
Andres
Job Details: 11/21/2022
"Customer stated units lights were flickering. I asked customer which light she sees flickirering the most customer stated that the freezer light has been giving her the most trouble. I replaced the freezer light, lights stopped flickering. ; dspstn on spec-tagged invntry: 1 W11601310 MODULE"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Rochester, NY 14612
Andres
Job Details: 11/21/2022
Replaced the ACU. Tested on a reheat cycle. Unit is now working properly.
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS
Near Rochester, NY 14626
Andres
Job Details: 11/21/2022
"Customer stated unit was not heating and making a loud noise. I diagnosed unit found what I thought noise coming from maganatron, when I replaced maganatron and tested it unit lost power completly. I tested the fuse for continuaty I did not find any. Ordering fuse and transformer.; ordrng 1 W11371266 (Transformer) and 1 W10138793 (Fuse)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Rochester, NY 14626
Andres
Job Details: 11/21/2022
Customer stated unit was not spinning out clothes. I diagnosed unit found washplate to not be secured down with bolt. Also the hub was worn and not catching the tub so when in a spin cycle only the agitator turn. Unit needs new washplate and hub.; ordrng 1 W10752283 (Wash plate) and 1 W10528947 (Hub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Rochester, NY 14626
Andres
Job Details: 11/21/2022
Replaced ice make informed customer that it may take up to 24hrs to produce ice; dspstn on spec-tagged invntry: 1 W11548540 ICEMAKER
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Rochester, NY 14616
Andres
Job Details: 11/21/2022
Customer states unit was shutting off mid cycle. I put unit into a diagnostic mode found error code F6E4 for floodswitch activated. I ran a diagnostic cycle successfully. The switch is ok. I could not duplicate issue. I reccomend replacing the board. This customer has an extended warranty but did not set it up. He called them while I was in home and they should be sending a dispatch to us for same unit and issue. If so order board W11225084 so we don't have to make three trips out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Fairport, NY 14450
Ray Benedetto
Job Details: 11/21/2022
Ice maker not working and LED not working. Found broken wires on the bottom freezer door. Will need freezer door and LED to repair. Customer not going forward with repair.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 11/21/2022
Ice maker producing ice slow. Lowered freezer temperature. Customer will monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Fairport, NY 14450
Ray Benedetto
Job Details: 11/21/2022
Unit not making ice. Was able to harvest and fill ice maker. Ordering receiver/emitter Boards for repair.; ordrng 1 W10898445 (Receiver Board) and 1 W10870822 (Emitter Board)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 11/21/2022
"Basket shaking violently during spin cycle. Replaced dampers and leveled unit. Unit still shakes and bangs against sides. Needs basket, gearcase and washplate to fix.; ordrng 1 W10752719 (Basket) and 1 W11454734 (Gearcase) and 1 W10902814 (Washplate)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 11/21/2022
"Replaced sump. Verified that spray arms were rotating in self-diagnostic. No leakage from drain pump, hose or tub. Heater energizing. All operations normal."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 11/21/2022
"Replaced control board. Tested ice maker, cycled and filled, operating normal."
We serviced a
AMANA DRYER
Model NED4655EW
Near Syracuse, NY 13206
Chuck
Job Details: 11/17/2022
Called & sent text to customer 15 minutes prior to arrival and upon arrival no one was answering the door. i called customer again while at residence and call went directly to a message saying no voice mailbox setup. Thank Waited 20 minutes and tagged the door. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Rochester, NY 14616
Andres
Job Details: 11/17/2022
Customer stated unit was not drying properly. I diagnosed unit found that flame was coming on but not cycling correctly. I ohmed out the coils and found one of them to be out of range. I replaced coils and watched unit cycles multiple times. Unit now working properly.; used 1 279834 (Coil) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT5L1SMYF00
Near Scottsville, NY 14546
Ray Benedetto
Job Details: 11/17/2022
Leakage is coming from input hose into unit. Shut off water at basement T-valve. Line is still dripping a bit. Customer will need to contact plumber to rectify issue.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Rochester, NY 14616
James
Job Details: 11/17/2022
Unit not washing properly. No errors. Replaced actuator and calibrated. Tested normal deep water cycle. Tub filled halfway and began agitation. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
MAYTAG DISHWASHER
Model KDTM404KPS0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 11/17/2022
"Customer stated flashing lights then it wouldnt work for a little while. Checked and found F10E2,F8E4. Water in float switch tray, emptied. Ran diagnostic cycle, all functions as expected. No leaks. Dishwasher checks good."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rochester, NY 14625
Josh Henchen
Job Details: 11/17/2022
"Customer stated water seems to be filling less, leaving a odor behind on clothing, and she has to run multiple cycles to get soap out. Checked and found no codes, Ran diagnostic cycle. All functions as expected. Adjusted back right foot to level washer. Tested good. Ran normal cycle/drain & spin cycle. Washer checks good. Customer will monitor if problem persists order Control"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Liverpool, NY 13088
Chuck
Job Details: 11/17/2022
Replaced capacitor. Calibrated unit. Ran a diagnostic test cycle in which unit operated as intended. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Liverpool, NY 13090
Chuck
Job Details: 11/17/2022
Customer stated that rack adjuster is falling off. I confirmed the issue. Replaced rack adjuster kit.
We serviced a
MAYTAG COIN-OP WASHER
Model NOTAVAIABLE
Near Rochester, NY 14607
Josh Henchen
Job Details: 11/17/2022
Customer stated not spinning out all the time. Checked and found washer functioning properly noticed some whining noises during spin cycle. Failed to find model/Serial for washer. Washer checks good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG RANGE
Model MGS8800FZ0
Near Rochester, NY 14612
James
Job Details: 11/17/2022
Unit not igniting lf burner and temp lower in oven. Adjusted front igniter so the spark gap is consistent with other burners. Calibrated oven up ten degrees. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR
We serviced a
WHIRLPOOL WASHER
Model MHW8200FC0
Near Rochester, NY 14612
James
Job Details: 11/17/2022
Unit throwing f3e1 error. Cleaned air trap and inspected drain pump. Unit functions properly. Recommend running clean cycle.
We serviced a
WHIRLPOOL FREEZER
Model MRT118FFFE08
Near Ontario, NY 14519
James
Job Details: 11/17/2022
Freezer led dead. 120v to light. Housing broken. Ordering housing and replace bulb on return. ; ordrng 1 WPW10313917 (Housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Clay, NY 13041
Chuck
Job Details: 11/17/2022
Freezer light not working. Ordering led module W11602886 and switch W11445850; ordrng 1 W11602886 (Led module) and 1 W11445850 (Switch)
We serviced a
AMANA DRYER
Model NED4655EW
Near Syracuse, NY 13206
Chuck
Job Details: 11/17/2022
Called & sent text to customer 15 minutes prior to arrival and upon arrival no one was answering the door. i called customer again while at residence and call went directly to a message saying no voice mailbox setup. Thank Waited 20 minutes and tagged the door. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS3
Near Rochester, NY 14608
Ray Benedetto
Job Details: 11/17/2022
"Unit not making ice. Found ice cube stuck inside mold. Removed and was able to cycle and fill ice maker. Customer will monitor. If issue persists, will need ice maker, WPW10190981 to repair."
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Brighton, NY 14620
Josh Henchen
Job Details: 11/17/2022
"Customer stated washer would stop in the middle of cycle. Checked and found F1E2, Ran diagnostic noticed hot water valve leaking. Washer needs new MCU WPW10384843 and hot water valve WPW10212598. Customer want time to decide if they want new or to fix unit."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14620
Josh Henchen
Job Details: 11/17/2022
"Customer stated F8E4 keeps coming back. Checked and found F8E4,F9E2. Ran diagnostic cycle and found pool of water forming by drain pump. Pulled unit out drain pump is spraying water. Ordering Drain pump W11497943.; ordrng 1 W11497943 (MOTOR-DRAIN)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Auburn, NY 13021
Doug Balcom
Job Details: 11/17/2022
Customer states clothes are wet at the end of cycle. Checked air flow it is good. Ran diagnostic test found F6E1 error code. Communication error between HMI and ACU. ordering control and control panel.; ordrng 1 W11413569 (Control) and 1 W11419056 (Control panel)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS5
Near Syracuse, NY 13206
Chuck
Job Details: 11/17/2022
Customer canceled service
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Rochester, NY 14616
Andres
Job Details: 11/17/2022
"Customer stated unit was making a strange noise. I diagnosed unit checked error codes found error for slow fill. I tested both valves which tested good. I then ran a diagnostic cycle, when unit was agitating I could hear noise. I took off agitator found change and a few paper clips. Took out change and paper clips ran a diagnostic again. I did not hear any noises, unit is working properly"
We serviced a
MAYTAG WASHER
Model MGDC465HW2
Near Ontario, NY 14519
James
Job Details: 11/17/2022
Unit not starting. Door switch disconnected. Reconnected and tested. Replaced flax duct with vent customer supplied. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Ontario, NY 14519
James
Job Details: 11/17/2022
Rails developing frost and temperature fluctuates. Defrosted rails and applied grease. Offset temperature in Diagnostics. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Macedon, NY 14502
Josh Henchen
Job Details: 11/17/2022
Replaced control due to intermittent operation and noise. Washer checks good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14612
Andres
Job Details: 11/17/2022
Customer stated unit was making a noise and agitator was spinning when cycle of was done. I diagnosed unit but could not duplicate issue. Unit was a little off balanced so I balanced unit. I also checked for error codes and only found a code for Stuck key. I ran a diagnostic cycle and also a high spin speed cycle. Customer is to monitor.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, NY 14624
Ray Benedetto
Job Details: 11/17/2022
Replaced control board with updated software. Melted out all excessive frost from freezer side. Verified heater and fans worked. Operating normal.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW1
Near Syracuse, NY 13204
Chuck
Job Details: 11/17/2022
Replaced control. Ran a diagnostic test cycle in which the unit operated as intended . Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WFE540H0ES1
Near Marcellus, NY 13108
Chuck
Job Details: 11/17/2022
"Customer stated that unit is getting too hot while baking. Error code F3E2-over temp. After inspecting unit temp sensor tested good, control tested bad. I quoted customer for the control replacement but they declined the repair."
We serviced a
MAYTAG DRYER
Model MGDC300XW3
Near Rochester, NY 14624
Ray Benedetto
Job Details: 11/17/2022
"Dryer spins but is not heating. Ignitor not energizing. Gas coils have solid ohm readings. Thermal Fuse did not have continuity. Replaced thermal fuse. Tested for spin, power and heat. All operations normal.; dspstn on spec-tagged invntry: 1 279834 COIL KIT , used 1 WP3392519 (Thermal Fuse) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model GCI3061XB01
Near Dansville, NY 14437
Jeremy
Job Details: 11/17/2022
Replaced induction module and user interface harness. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Auburn, NY 13021
Doug Balcom
Job Details: 11/17/2022
"Customer states unit will not spin. Found unit led lights dim in spin and unit shuts off. Voltage at the outlet is 119.7 vac even when trying to run. Ordering control, harness,and actuator.; ordrng 1 W11603810 (Control) and 1 W10903238 (Harness) and 1 W11481722 (Actuator)"
We serviced a
MAYTAG RANGE
Model MER8650FZ0
Near Ontario, NY 14519
James
Job Details: 11/17/2022
Ten years warranty on element. Bake element melted. Need part. ; ordrng 1 W10779716 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Rochester, NY 14612
Andres
Job Details: 11/17/2022
Customer stated unt was frosting up in the RC. I diagnosed unit took off bottom deli tray I did see ice built up on the evaporator. Their is a service pointer for this issues that states to replace the evaporator harness and place the thermistor in the correct place. Thermistor being loose or in wrong position will cause this issue. Ordering new harness and evap cover because it is damaged.; ordrng 1 W11033168 (Harness) and 1 W11211387 (Evap cover) and 1 W11176882 (Shelf front)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW0
Near Irondequoit, NY 14617
Andres
Job Details: 11/17/2022
Customer stated unit was still leaking. I ran a rinse and spin because it only happens during the spin cycle. I can see the water leaking In between the tub ring and outter tub. Ordering new outter tub.; ordrng 1 W10371566 (Outter tub)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Syracuse, NY 13215
Chuck
Job Details: 11/17/2022
"Customer is concerned about the water levels. No codes. Ran a diagnostic test cycle in which the unit operated as intended. Calibrated unit. I explained to the customer how about what wash cycles will get her the most water, how to load the unit and how much HE detergent to use. Unit tested good."
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Henrietta, NY 14467
Jeremy
Job Details: 11/17/2022
Replaced LEDs that were out. Unit tested good.; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED and 1 W11601310 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Canandaigua, NY 14424
Jeremy
Job Details: 11/17/2022
Replaced freezer door gasket for not sealing properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rochester, NY 14624
Ray Benedetto
Job Details: 11/17/2022
"Replaced reservoir and tested, no leakage. Customer concerned about food freezing in fridge cavity. Moved thin shelf to a lower rung to provide clear path for venting. ; dspstn on spec-tagged invntry: 1 W11346622 RESERVOIR"
We serviced a
WHIRLPOOL RANGE
Model NA
Near North Chili, NY 14514
Ray Benedetto
Job Details: 11/17/2022
"Top oven not baking. Found burned out ignitor pulling zero amps. Replaced ignitor, operating normal.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 12400035 (Ignitor) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Webster, NY 14580
James
Job Details: 11/17/2022
Heater recall ; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Irondequoit, NY 14622
Andres
Job Details: 11/17/2022
Customer stated unit was not starting a cycle. I diagnosed unit found error code F3E2 for temp sensor fault and F8E3. I tried to run a diagnostic cycle but unit would not actuate water valve. When machine turned on drain pump automatically turned on. I cleaned out the filter and ran a diagnostic cycle again. Unit then did start letting water in tub and started advancing through cycles. I started a quick cycle and watched unit for a few minutes. Unit is now working properly.