Service History 3 - Appliance Tec

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS4

Near Henrietta, New York 14467

Trevor

Job Details: 01/14/2026

Door latch is not retracting after the dishwasher is opened. New door latch is needed.; ordrng 1 WPW10653840 (Door latch)

We serviced a

GE DRYER

Model GTD72EBSN0WS

Near Canandaigua, New York 14424

Ben H

Job Details: 01/14/2026

The customers complaint is the unit was very noisy . I found the bearing sliders in the front of the bulkhead were worn down. I rep the sliders and tested the unit and it works properly with no noise

We serviced a

GENERAL ELECTRIC DRYER

Model GTD45EASJWS

Near Rochester, New York 14624

DeVaughn C

Job Details: 01/14/2026

Customer replaced venting system. Unit testing good.

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW2

Near Rochester, New York 14613

DeVaughn C

Job Details: 01/13/2026

"Replaced drain pump, harness, calibrated, then tested. Repair successful."

We serviced a

GENERAL ELECTRIC WASHER

Model GTW485ASW0WB

Near Rochester, New York 14608

DeVaughn C

Job Details: 01/13/2026

"Customer reports unit does not fill properly, and soap won't dissolve. Hot water line is not conected. High Supply Voltage and Pressure Sensor Loss error codes stored. Unit is not operating properly due to lack of warm water supply. Suggested customer to connect water line for optimal performance. Unit testing good at this time."

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Rochester, New York 14611

DeVaughn C

Job Details: 01/13/2026

"Customer reports unit goes from sensing to done, and wouldn't fill with water. Replaced actuator due to failed basket sensor. Unit testing good. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Webster, New York 14580

Andres V

Job Details: 01/13/2026

The cam is getting stuck when shifting and wont engage. I took off the cam inspected cleaned it out but still getting same result. Recommend replacing cam.; ordrng 1 W10721967 (Cam)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Webster, New York 14580

Andres V

Job Details: 01/13/2026

"Found unit not going into a defrost, used steamer to clean off the frost. I was able to jump bi metal to check heating element. Recommend replacing the bi metal.; ordrng 1 W11566475 (Harness with bi metal)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEB9

Near Irondequoit, New York 14617

Andres V

Job Details: 01/13/2026

Replaced ice maker and harness. Cycled ice maker heard it call for water. Informed ice maker can make 24hrs to produce.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Greece, New York 14616

Andres V

Job Details: 01/13/2026

"Unit was unplugged when I arrived, plugged unit in and took off back cover and inspected for any frost forming on cap tube I did not see any. I checked compressor and fan both were running, compressor did not feel hot. Spoke to Jeff he suggested ordering compressor and the evaporator.; rqstng P&A on 1 W11580057 (Compressor) and 1 W11504415 (8.5/8 Comp) and 1 W11504431 (7/5 comp) and 1 W11506619 (8nk comp) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8) and 1 W11546692 (Evaporator) and 1 W11504449 (4/2 evap) and 1 W11506619 (8nk evap) and 1 W10913906 (Process tube)"

We serviced a

GE DISHWASHER

Model GDF570SGJ2WW

Near Hilton, New York 14468

Andres V

Job Details: 01/13/2026

"Unit had a software update that was causing issues with random beeping, and unit not starting. I did software update then started a cycle. Unit is working properly."

We serviced a

GE DISHWASHER

Model GDT655SMJ5ES

Near Spencerport, New York 14559

Andres V

Job Details: 01/13/2026

"Inspected both spray arms, checked door. Seal. When i started a cycle saw water leaking from the vent, I checked the vent cap inside the unit found it loose and not sealing. Tightened cap down and tested unit for a few minutes did not see any leaks."

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3130RS02

Near Rochester, New York 14619

Andres V

Job Details: 01/13/2026

Unit has bad magnetron when testing unit can hear loud noise coming from the high side. ; ordrng 1 W11753208 (Magnetron) and 1 W10574736 (Capacitor) and 1 W11256462 (Diode)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Caledonia, New York 14423

Ben H

Job Details: 01/13/2026

The unit had a faulty pressure sensor causing the drain pump to run continuously. I replaced the control board and tested the unit and it works properly ; used 1 W11603810 (CNTRL- ELEC) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Webster, New York 14580

Zach L

Job Details: 01/13/2026

"Unit cooling properly and making ice on arrival. Not leaking. Intermittently inefficient compressor, needs new compressor.; ordrng 1 W10233960 (Compressor) and 2 W11504420 (8x6)s and 1 W11504415 (8.5x8) and 1 W11504431 (7x5) and 1 W11504447 (5x1.8) and 1 W11506619 (8x8) and 1 W11504432 (6x5) and 2 W11506623 (5x5)s"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT650SYV2FS

Near Rochester, New York 14610

Zach L

Job Details: 01/13/2026

"Replaced blocked drain line with customer supplied part. Tested, unit working properly."

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Rochester, New York 14609

Zach L

Job Details: 01/13/2026

"Customer complaint is unit tripping breaker during cycle. Unit ran all functions properly, all sensors working correctly. No shorts or hazards in unit. Breaker is weak, advised customer to replace breaker."

We serviced a

WHIRLPOOL DISHWASHER

Model DU8750XT-3

Near Rochester, New York 14619

Zach L

Job Details: 01/13/2026

Rust damage on upper and lower rack. Upper spray arm also damaged. Needs new racks and spray arm ; ordrng 1 W11169039 (Top rack) and 1 WP304204 (Upper spray arm) and 1 3368877 (Lower rack)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS04

Near Rochester, New York 14626

Zach L

Job Details: 01/13/2026

Inverter not supplying voltage to compressor. Needs new inverter board; ordrng 1 W10629033 (Inverter board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Pittsford, New York 14534

Trevor

Job Details: 01/13/2026

Wash motor running intermittently during service visit or not at all according to the customer. New motor needed. Customer will talk to Whirlpool about diagnosis to see if they will cover the part and labor.W11612326- Wash pump. Labor- $145.95

We serviced a

KITCHENAID OVEN DOUBLE

Model KODC304ESS01

Near Rochester, New York 14610

Andres V

Job Details: 01/13/2026

"Started a bake cycle on the top oven, while running i checked the top fan found it getting voltage but not turning. Unit will need fan replaced. ; ordrng 1 WPW10176670 (Upper fan)"

We serviced a

AMANA REFRIGERATOR

Model ARB9059CS

Near Fairport, New York 14450

Trevor

Job Details: 01/13/2026

Installed new ice maker with arm and tested. Ice maker cycled and filled with water.; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Macedon, New York 14502

Trevor

Job Details: 01/13/2026

Washer will not latch due to misalignment of lid. Front top frame is bowing up causing latch not to lock. Push down bowed section of frame to flatten out. The lid is now closing flush and latch is locking normally. Washer is washing and spinning normally.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD706MPS01

Near Macedon, New York 14502

Trevor

Job Details: 01/13/2026

Customer complaint of a humming noise was not heard during visit. Customer concern that the deli draw settings can't be adjusted. Advise customer that the five deli draw options are preset temps that can't be adjusted.

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN0WW

Near Lima, New York 14485

Ben H

Job Details: 01/13/2026

I replaced the main control board on the unit for a communication error and tested the unit and it works properly

We serviced a

WHIRLPOOL RANGE

Model WFGS5030RZ0

Near Rochester, New York 14609

Andres V

Job Details: 01/13/2026

Replaced the inner door glass.

We serviced a

GENERAL ELECTRIC WASHER

Model HTW265ASW0WW

Near Rochester, New York 14609

Trevor

Job Details: 01/13/2026

Washer spins for 5 seconds and then stops. Speed or motor error in log. Spe Motor checks okay. O rdering new control board and sensor.; ordrng 1 WH22X38438 (Control board) and 1 WH03X32158 (Speed sensor)

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GYE21JYMCFFS

Near Canandaigua, New York 14424

Ben H

Job Details: 01/13/2026

The customer complaint is That the unit makes a rattling noise as well as other noises . There are two separate noises going on. For the rattling noise I found that the unit was un level causing the compressor to make a noise. I leveled the unit and the noise went away. There is also a low hissing/rushing noise that I found is caused by the Freon moving through the system. There is no way to reduce that noise its part of operation noise and the unit is operating properly

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW08

Near Spencerport, New York 14559

Zach L

Job Details: 01/13/2026

"Replaced compressor. Vacuumed system to 500 microns and recharged with R600a. Temps, pressures, and equalization time tested good."

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW

Near Irondequoit, New York 14617

Trevor

Job Details: 01/13/2026

Installed new thermister. Try still is cycling off too quickly and not getting hot enough. Ordering new control board.; ordrng 1 W11782455 (Control board) and 1 8573713 (The thermal cutout)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model CDT858P2V6S1

Near Farmington, New York 14425

Ben H

Job Details: 01/13/2026

Scheduling pseudo for parts research tomorrow ; ordrng 1 WD21X36018 (Diverter harness) and 1 WD21X35721 (Dc harness)

We serviced a

GE DISHWASHER

Model ZDT800SPF0SS

Near Honeoye Falls, New York 14472

Ben H

Job Details: 01/13/2026

I replaced the faulty float switch and tested the unit and it works properly

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Pittsford, New York 14534

Ben H

Job Details: 01/13/2026

The customers complaint is that the unit shakes a lot. I found The shock absorbers to be weak so I replaced the shock absorbers and tested the unit and it functions properly

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14621

Trevor

Job Details: 01/13/2026

This customer is rude and aggressive. I didn't find anything wrong with the unit after running calibration and and no error codes were logged. She asked me to leave her premises as she doesn't thing she was sold a new machine.

We serviced a

MAYTAG OVEN DOUBLE

Model MGT8800FZ00

Near Rochester, New York 14624

Trevor

Job Details: 01/13/2026

Lower of an igniter is getting 120 v but not lighting. Ordering you igniter.; ordrng 1 WPW10324738 (Bake igniter)

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Rochester, New York 14624

Trevor

Job Details: 01/13/2026

Installed new in control board and install new wire harness and clip due to broken wiring to drain pump . Tested and washer is washing and draining normally.; used 1 W11643701 (Wire harness) from stock

We serviced a

MAYTAG DRYER

Model MED6630HW2

Near Pittsford, New York 14534

Ben H

Job Details: 01/13/2026

The customer was concerned about an excessive amount of condensation around where the dryer vents out. I found that the unit is cycling properly at the correct temperatures and there is good airflow from the unit to the end of the vent. I explained to the customer how the airflow works with the unit and that condensation is normal. The customer is to use and monitor

We serviced a

WHIRLPOOL DRYER

Model WED95HEDC0

Near Fairport, New York 14450

Ben H

Job Details: 01/13/2026

I replaced the faulty control board and tested the unit and it works properly; dspstn on spec-tagged invntry: 1 WP697772 BLOWER

We serviced a

AMANA RANGE

Model AEP222VAW5

Near Rochester, New York 14607

Zach L

Job Details: 01/12/2026

All burners shorted. Needs all four new burners.; ordrng 1 W11396790 (LF burner SHIP DIRECT TO CUSTOMER) and 3 W11396792 (Small coils SHIP DIRECT TO CUSTOMER)s

We serviced a

GENERAL ELECTRIC WASHER

Model GTW385ASW0WS

Near Rochester, New York 14624

DeVaughn C

Job Details: 01/12/2026

Unit would not respond to functions. Indicator light on board was not illuminated. Replaced control board then calibrated. Repair successful.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Avon, New York 14414

Ben H

Job Details: 01/12/2026

The unit has a very noisy gear case when it spins. I tried to replace the gear case and was unable to remove it from the tub. Both tubs and the gear case will have to be replaced at the same time so I ordered both tubs for the unit; ordrng 1 W11513243 (Drum (PSP) and 1 W11219115 (Outer tub (PSP) and 1 W11568797 (Filter) and 1 WP8533928 (Screw)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Honeoye Falls, New York 14472

Ben H

Job Details: 01/12/2026

The customers complaint is that the unit makes a squeaking noise whenever they use it. I found the roller wheel were damaged and the bulkhead was loose. I used a repair kit on the dryer and tightened the bulkhead and tested the unit and it works properly with no noise ; used 1 4392065 (REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Rochester, New York 14625

Andres V

Job Details: 01/12/2026

"Replaced the UI control, tested unit out. Unit is responding to the commands."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Pittsford, New York 14534

Ben H

Job Details: 01/12/2026

The unit had a faulty pressure sensor causing the drain pump to run continuously. I replaced the control board and tested the unit and it works properly ; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS6

Near Pittsford, New York 14534

Ben H

Job Details: 01/12/2026

The customer was concerned that they broke something in the filter housing because they heard a pop when replacing the filter. I found that one of the plastic tabs had just popped out and I pushed it back in and it now functions correctly. The replacement filter the customer has will not screw into the filter housing. I Inspected the housing and found no damage so I instructed the customer to order another filter and gave him the proper part number. Customer is to order the recommended filter and see if that solves the issue and give us a call if not

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Fairport, New York 14450

Zach L

Job Details: 01/12/2026

Replaced suspension rods and tested. Unit level and working properly.

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Webster, New York 14580

Zach L

Job Details: 01/12/2026

"Unable to contact leasing office. Maintenance team gave access to building. Room dryer is in has power out of phase. L1 and L2 to N both measure 121V, L1 to L2 measures 210V. Should be 240. Motor will not turn on, cannot test unit. Left message with customer to contact electrician or have unit moved to apartment with working outlet for testing. Customer will call to reschedule.; O-emld tckt"

We serviced a

MIDEA REFRIGERATOR

Model MRF29D6AST

Near Rochester, New York 14612

Zach L

Job Details: 01/12/2026

"Right door popping open slightly due to air pressure when left door is closed. Self closing spring is working properly, no gaps in door seal. Unit is working properly. Advised customer to close left door first, then right to avoid issue and to avoid damaging right door gasket. Customer not satisfied with unit, has concerns about kids leaving door popped open. Advised customer to contact customer service."

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS09

Near Rochester, New York 14615

Zach L

Job Details: 01/12/2026

Installed turntable ring and tested. Unit working properly.

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SPR5RS

Near Rochester, New York 14625

Andres V

Job Details: 01/12/2026

"Found no power at the drain pump, checked power at control board did not find any voltage output. I did a software update on board still no draining after. I did get unit to unlock ; ordrng 1 WH22X38697 (ACU)"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Rochester, New York 14624

DeVaughn C

Job Details: 01/12/2026

"Unit shuts off after running for a few seconds. 120v on each leg, alternating 240v between both legs, inconsistent 120v on L1. Thermal event evidence also on L1. Cord should be replaced. Customer declined further repair."

We serviced a

GENERAL ELECTRIC WASHER

Model GFW650SPNS

Near Hilton, New York 14468

DeVaughn C

Job Details: 01/12/2026

Customer reports unit leaked during first use. No water present on floor upon arrival. Inlet water line was slightly misaligned to bellow. Made adjustments then tested. No water leak present. Unit testing good.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Fairport, New York 14450

Ben H

Job Details: 01/12/2026

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Rochester, New York 14623

Ben H

Job Details: 01/12/2026

The customers complaint was that the unit does not start. When I tested the unit it would start to go into a cycle and then the motor would hum and not turn.When I tested the capacitor I found the capacitance was not correct so I replaced the capacitor and tested the unit and it works properly ; used 1 W11395618 (Capacitor) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFE01

Near East Rochester, New York 14445

Trevor

Job Details: 01/12/2026

Items in refrigerator are freezing and freezer temps not cold enough. Check Frost pattern of coil and found ice buildup on capillary tube and no frost on coils. This indicates a seal system problem. Ordering seal system components.; ordrng 1 W11580057 (Compressor kit) and 1 W11506619 (Loc ring) and 1 W11574641 (Loc ring) and 1 W11506619 (Loc ring)

We serviced a

KITCHENAID DISHWASHER

Model KDTS424SPS0

Near Pittsford, New York 14534

Trevor

Job Details: 01/12/2026

Customer complaint that automatic door opener doesn't retract after the door it's open. He says he has to retract it manually. Tested twice indiagnostics and it did retract . This is a control board issue. Ordering parts.; ordrng 1 W11772451 (Door opener) and 1 W11722694 (Control board)

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Fairport, New York 14450

Trevor

Job Details: 01/12/2026

Installed new control and tested. All functions are working normally.

We serviced a

FORD VAN

Model TRANSIT CONNECT

Near Rochester, New York 14623

Ben H

Job Details: 01/12/2026

Got oil change

We serviced a

GE DRYER

Model PTD60EBSR2WS

Near Fairport, New York 14450

Trevor

Job Details: 01/12/2026

Installed new diffuser that customer provided and tested. Dryer is working normally.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFC5236RZ00

Near Walworth, New York 14568

Trevor

Job Details: 01/12/2026

"Customer complaint that pantry drawer will come off track or get stuck easily. Thoroughly check draw and could not find any defects causing this issue. The draw does have excess space to move around on the track, so advised customer to try to keep the draw centered when moving to prevent derailment."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Ontario, New York 14519

Andres V

Job Details: 01/12/2026

Unit has pressure fault error code. Unit will need control board replaced. ; schdld next appmnt for 1/16 FRI !

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14606

DeVaughn C

Job Details: 01/12/2026

Drain pump running continuously when connected to power. Replaced control board then calibrated. Repair successful. ; dspstn on spec-tagged invntry: 1 W11603811 CNTRL- ELEC

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC3

Near Macedon, New York 14502

Trevor

Job Details: 01/12/2026

Door latch is broken and won't latch. Part ordered is not correct. Reordering correct part. Return asap .; ordrng 1 W11670519 (Latch)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Webster, New York 14580

Andres V

Job Details: 01/12/2026

"The vent was blocked off outside cussing poor dry times. Took the plastic wrapping off, cleaned out water that was in vent and trimmed vent as well. Unit is working properly.; dspstn on spec-tagged invntry: 1 279838 ELEMENT"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ4

Near Rochester, New York 14612

Andres V

Job Details: 01/12/2026

The smaller kickplate was stuck underneath the outter door panel getting in the way of hinges. Placed kickplate in the correct position door now opening and closing correctly.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near West Henrietta, New York 14586

Ben H

Job Details: 01/12/2026

The customers complaint was that the unit shakes a lot. I found that the suspension rods were extremely weak so I replaced the suspension and tested the unit and it works properly

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Rochester, New York 14612

DeVaughn C

Job Details: 01/12/2026

"Customer reports unit does not fill with water. F7E1 code stored. Unit fills, and drains but does not spray water. Sump motor should be replaced. ; schdld next appmnt for 1/16 FRI !"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ4

Near Rochester, New York 14612

DeVaughn C

Job Details: 01/12/2026

"Customer reports F8E4 error code is displayed during use. F9E2, F8E4, FAE2 error codes stored. Unit was not draining. Discovered broken glass in drain pump. Removed blockage then tested. Repair successful."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV00

Near Rochester, New York 14616

Zach L

Job Details: 01/12/2026

"Ice maker not working due to water line damage inside freezer door. Needs new freezer door. Replaced diffuser and control board.; ordrng 1 LW11089000 (Black stainless freezer door), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

WHIRLPOOL OVEN

Model WEE745H0FS2

Near Rochester, New York 14612

Andres V

Job Details: 01/12/2026

"I preheated unit to 450, I could not get unit to duplicate noise but customer stated that noise was a loud vibrating sound that even after she turned oven off it continued, the only moving part after using oven is the cooling fan. ; ordrng 1 W11107275 (Blower fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM00

Near Rochester, New York 14626

Andres V

Job Details: 01/12/2026

Deli drawer shelf broke. Replaced it reinstalled bin

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3330RZ01

Near Rochester, New York 14613

Andres V

Job Details: 01/12/2026

"Control panel would not respond to commands, took off panel and checked wiring put panel back in place and tested it again. Microwave now responds to commands."

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GSE23GYPFCFS

Near Rochester, New York 14606

Zach L

Job Details: 01/12/2026

"Replaced compressor. Vacuumed system to 500 microns and recharged with R600a. Temps, pressures, and equalization time tested good on startup. Unit working properly."

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Rochester, New York 14609

Andres V

Job Details: 01/12/2026

"Found unit not getting full power. Outlet found the outlet cover coming off causing plug to not be inserted all the way, once plug was fully inserted unit got full power and is heating now."

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, New York 14612

DeVaughn C

Job Details: 01/12/2026

Drain pump runs continuously when connected to power. Replaced control board then calibrated. Repair successful. SCODE; ordrng 1 W11607637 (Control)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Brockport, New York 14420

DeVaughn C

Job Details: 01/12/2026

Control replacement was defective. Installed another control board. Unit testing good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC236SPS02

Near Canandaigua, New York 14424

Trevor

Job Details: 01/12/2026

22185556 - Tech support confirm that the UI needs to be changed to prevent demo mode from self engaging.; ordrng 1 W11791179 (UI)

We serviced a

WHIRLPOOL RANGE

Model WFGS5030RZ0

Near Rochester, New York 14609

Andres V

Job Details: 01/08/2026

Customer left plastic wrap on inner door and then used oven causing it to melt and go over glass. ; ordrng 1 WP8053948 (Inner glass)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ00

Near Irondequoit, New York 14622

Zach L

Job Details: 01/08/2026

Ice maker fill cup blocked by ice. No ice buildup in water line. Replaced ice maker and tested. Ice maker successfully filled and found home position.

We serviced a

MAYTAG OVEN

Model MFGS8030RZ0

Near Rochester, New York 14610

Ben H

Job Details: 01/08/2026

I replace the control board due to it intermittently running the cooling fan hours after operation. The customer is to use and monitor the unit

We serviced a

WHIRLPOOL DRYER

Model WED95HEDC0

Near Fairport, New York 14450

Ben H

Job Details: 01/08/2026

"I replaced the motor due to a bad start winding and tested the unit and it still doesnt work so I tested the motor circuit and thats correct now but theres no voltage coming from the Board. The unit will need a new control board; ordrng 1 WPW10654005 (Control), dspstn on spec-tagged invntry: 1 WP697772 BLOWER"

We serviced a

WHIRLPOOL OVEN

Model WOS51ES4EB02

Near Webster, New York 14580

Andres V

Job Details: 01/08/2026

Replaced thermostat and thermal fuse. Reinstalled unit and tested it on a bake cycle. Unit is heating now.

We serviced a

WHIRLPOOL OVEN

Model WEG750H0HV0

Near Webster, New York 14580

Andres V

Job Details: 01/08/2026

Found cooling fan speed to be low causing error code. I reccomended replacing fan gave customer a quote but they have decided they want to invest in a new unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Webster, New York 14580

Andres V

Job Details: 01/08/2026

Unit has a sealed system leak. Took off back freezer cover evaporator had zero frost pattern. Also found compressor pulling .47 amps.; ordrng 1 W10836706 (Evaporator) and 1 W11504435 (6/2) and 1 W11504432 (6/5) and 2 W11506620 (8nk)s and 1 W11506638 (8nav2) and 1 W11504433 (6/4) and 1 W11504436 (6/1.8) and 1 W10843121 (Drier) and 1 W11504445 (5/4) and 1 W10913906 (Process tube)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Canandaigua, New York 14424

Ben H

Job Details: 01/08/2026

The door gasket for the unit was broken causing the door to not close properly so I replaced the gasket and the door now closes correctly

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Brighton, New York 14620

DeVaughn C

Job Details: 01/08/2026

Drain pump running continuously when connected to power. Replaced control board then calibrated. Repair successful. ; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14619

DeVaughn C

Job Details: 01/08/2026

Drain pump running continuously when connected to power. Replaced control board then calibrated. Repair successful. ; used 1 W11608056 (CNTRL- ELEC) from stock

We serviced a

MAYTAG DRYER

Model MGD5030MW1

Near Rochester, New York 14624

DeVaughn C

Job Details: 01/08/2026

"Power and start buttons are worn, causing intermittent start. Console must be replaced. ; ordrng 1 W11755510 (Console)"

We serviced a

MAYTAG WASHER

Model MFW7020RW0

Near Hilton, New York 14468

DeVaughn C

Job Details: 01/08/2026

Household is sick. Rescheduling. ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Rochester, New York 14608

Trevor

Job Details: 01/08/2026

Dishwasher indicating a wash motor error in diagnostics. Ordering new pump assembly.; ordrng 1 W11414076 (Wash pump assembly)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Canandaigua, New York 14424

Ben H

Job Details: 01/08/2026

The unit had a faulty pressure sensor causing the drain pump to run continuously so I replace the control board and tested the unit and it works properly ; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ

Near Rochester, New York 14624

Trevor

Job Details: 01/08/2026

Dishwashers leaking from door due to unit not being level and the door not closing correctly. Adjusted the right foot so that the door closes squarely with frame. Tested and did not observe any leaks.

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Rochester, New York 14611

Trevor

Job Details: 01/08/2026

Customer left comforter and clothes in unit and could not complete the cycle. The washer was shaking and getting unbalanced load error. I Removed comforter and spun out water from clothes. Spun unit again with comforter. Advised customer to use the bulky items setting when washing comforters. Explain to customer what settings to use to reduce the cycle time and fill amount.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ4

Near Rochester, New York 14618

Zach L

Job Details: 01/08/2026

"Customer fixed rack installation before appointment. Customer had concerns about installation, found no issues with installation. Checked error codes and ran service cycle, unit is working properly."

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Fairport, New York 14450

Zach L

Job Details: 01/08/2026

"F7E4 failure to reengage basket. Found bad sensor in shifter. Replaced shifter and slider, ran full service cycle. Unit working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Fairport, New York 14450

Zach L

Job Details: 01/08/2026

"Customer experiencing unit trying to balance load before final spin. Rear left suspension rod weak, causing off balance operation. Needs new suspension rods.; ordrng 1 W11217817 (Suspension rods)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Irondequoit, New York 14617

Andres V

Job Details: 01/08/2026

Both rack adjusters broke off the rack. Unit will need both adjusters replaced.; ordrng 1 W10712395 (Rack adjuster)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Rochester, New York 14622

Trevor

Job Details: 01/08/2026

Install new control board . Calibrated and tested. All functions are working normally.; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Rochester, New York 14623

Trevor

Job Details: 01/08/2026

Installed new gearcase and motor screw and tested. Washer now washing and spinning smoothly.

We serviced a

KITCHENAID RANGE

Model KFGD500ESS12

Near Canandaigua, New York 14424

Ben H

Job Details: 01/08/2026

The panel holding the touchpad was warped causing touchpad interference so I replaced the panel and tested the unit and it works properly