Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1615 customer reviews

Map of Pittsford, NY

repair of KitchenAid ref




Review of Appliance Tec


Map of Irondequoit, NY

Jean




Review of Appliance Tec

Great commucator. Technically strong. Washer is working well. Highly recommend.


Map of Honeoye Falls, NY

Keelee




Review of Appliance Tec

Steve was great, he didn’t have the parts available at his 1st visit, but he was able to temporarily get my dishwasher rack to a usable state for me until he was able to return to install the parts. Thank you Steve!


Map of Fairport, NY

Very helpful and informative




Review of Appliance Tec


Map of Rochester, NY

Technicians were friendly and efficient!




Review of Appliance Tec


Map of Fairport, NY

Exactly what we were looking for!




Review of Appliance Tec

Our dryer button stopped functioning so we called, had a the technition came out at a time convienent to us, he troubleshooted, fixed the issue within a short period of time without charging a boatload of money to correct the problem. We will DEFINATELY call again if we need an any appliance repaired. 🙂


Map of Penfield, NY

Great service




Review of Appliance Tec

Evan is a great service technician. He is professional, polite and efficient at diagnosing and fixing the appliance. I highly recommend him and Appliance Tec.


Map of Macedon, NY

Great




Review of Appliance Tec

I think Steve did a great job


Map of Pittsford, NY

Terrific Tec




Review of Appliance Tec

Evan was professional, helpful and informative.


Map of Rochester, NY

Washing Machine Repair




Review of Appliance Tec

Great service. Great patience. Honest repairman.


Roy




Review of Appliance Tec


Excellent Service




Review of Appliance Tec

Excellent service. Professional, efficient and on time. Excellent communication, before during and after service call. I highly recommend these folks.


Dishwasher




Review of Appliance Tec

Good


Leaking Washer




Review of Appliance Tec

Very professional, great service, on time.


Great service




Review of Appliance Tec

It was a great experience he was very friendly and helpful.


Great service




Review of Appliance Tec

Prompt, courteous


On time, effective service




Review of Appliance Tec

David called to let us know he was on his way. He came in with a pretty good idea of what the problem was but also checked a few other things just to sure. Had the right parts, was neat and pleasant. Very positive experience.


Tec was able to fix my issue without the parts Maytag said I needed. Maytag phone support didnt know what they were doing.




Review of Appliance Tec


Walt




Review of Appliance Tec

Great warranty service. Done very quickly


Professional




Review of Appliance Tec

The repair needed on my refrigerator was done efficiently and appreciated the explanations . I was very pleased. Thank you !


Jennifer




Review of Appliance Tec

Our tech was great. Fast nice and dog friendly


Prompt and professional service.




Review of Appliance Tec

We will use Appliance Tec next time we need appliance repair.


Awesome job




Review of Appliance Tec

Fantastic service phenomenal job.


Great service wonderful pre-advance of 20 minutes was very knowledgeable




Review of Appliance Tec


Great service.




Review of Appliance Tec

Nice guy and very helpful.


Customer




Review of Appliance Tec

Dave was great.. called ahead, arrived as he stated he would, diagnosed the problem and costs to repair and did the job very efficiently ! He also did a very nice job training his intern in my presence! A lot of respect shown to the trainer and myself


Fast and great service




Review of Appliance Tec

Dave is a knowledgeable technician. Seems to know what he is doing.


Repeat customer...




Review of Appliance Tec

This visit was for two issues and they were repaired in a timely manner.


Electric oven (top smaller) heating more in the back




Review of Appliance Tec

Even E was helpful and professional. However the price for the service provided was high.


Great friendly service




Review of Appliance Tec

Great service and Steve was friendly and answered all of my questions.


tech was wonderful to deal with




Review of Appliance Tec

this is not our first rodeo with Appliance Tech have always been satisfied with the service


Great Service




Review of Appliance Tec

Technician was wonderful! Fixed my issues fast and efficiently! Thank you!


Easy to schedule, good work




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Great Experience




Review of Appliance Tec

Dave arrived in the appointment window and called when he was on the way. He was very professional, and was able to very quickly diagnose the problem with the washer and get it repaired. Would highly recommend.


Mary




Review of Appliance Tec

Great service. Completed the job efficiently and quick.


Great Service




Review of Appliance Tec

Evan was timely, polite and all business


Excellent customer service




Review of Appliance Tec

Service was excellent, we received several updates on arrival time, and Shaiman worked very efficiently to fix our dryer. 5 stars!


Great service




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Very professional tec




Review of Appliance Tec


stove repair




Review of Appliance Tec


great service as usual




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iced frig




Review of Appliance Tec

David was awesome


Very professional




Review of Appliance Tec

This was my first repair of my professional stove. Evan was prompt, knowledgeable and respectful of my home. I was very pleased with the service I received!


Fixed Washer




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Amazing service!




Review of Appliance Tec


They were great the techs




Review of Appliance Tec

The tech s were great..........


Great seevice




Review of Appliance Tec

The tech is on time and very professional


He was awesome!




Review of Appliance Tec

Our tech was great, very helpful with info for the first visit and very efficient and quick for the actual repair.


Great service




Review of Appliance Tec

I’ve used appliance tech twice now and both times have received excellent service. Techs are polite, on time, knowledgeable and happy to impart as much information as possible


JD




Review of Appliance Tec

Courteous and efficient.


Dave




Review of Appliance Tec

Good man


Excellent and prompt service




Review of Appliance Tec

Both technicians were knowledgeable and very polite too.


Friendly and Professional




Review of Appliance Tec

Steve carefully checked my refrig/freezer and gave me some recommendations, in addition to checking temps and caulking seals. Per his suggestion, I have purchased a thermometer to monitor the temps in both compartments. Under warranty, no charge for this service.


Quick service.




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David Long was great




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excellent service




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Cindy Edington




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Thank you Dave




Review of Appliance Tec

Dave did a great job diagnosing the problem and making the repair in a timely manner. He laid out all my options and gave me time to decide. Throughout the process he was supportive and was not pushing me to do anything that I was not comfortable with.


Great job. Dave and Steve are great!




Review of Appliance Tec


Customer




Review of Appliance Tec

Great Service!!


Mike




Review of Appliance Tec

As expected very courteous and friendly, did a great job


The service was excelent




Review of Appliance Tec

The tech was very knowledgable, and professional ,and was able to easily fix the problem. He is a great assest to your company. Maybe a nice raise would be in order.


Laura




Review of Appliance Tec

Great service ! Nice guy !


Elizabeth




Review of Appliance Tec

Great service


Great customer service!




Review of Appliance Tec

The tech was very polite, succinct and on time to the appointment.


Great service tech providing quality service




Review of Appliance Tec

We have had numerous problems with our refrigerator. David Long was the service tech for most of them. David was always polite and did a thorough investigation of the problems. I always was confident with David.


Knowledgeable and efficient




Review of Appliance Tec


Jim




Review of Appliance Tec

Corrected squeaky door on new dishwasher, now it drops to the floor if you don't hold it. Calling for return visit.


Great




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Amazing guys




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the best service !!




Review of Appliance Tec

Dave was by far the best tech we have ever had repair our appliances. very impressed by his knowledge. he was thorough and very informative.


Top notch, friendly and helpful service




Review of Appliance Tec

Our service rep Dave Flint was outstanding. Not only addressed the issue, but also was helpful in helping us understand what to do to prevent the problem from happening again, but also offered useful tips in overall operation. Friendly as heck, one of the best service techs we have ever had. He was training Tanner, a nice guy only a week into the job👍


Great service




Review of Appliance Tec


Great service. Fast and neat. Did a great job.




Review of Appliance Tec

Great experience.


Professional & great service




Review of Appliance Tec

Evan is very knowledgeable about my flat top range. He not only fixed the problem quickly but also gave information about upkeep that I needed.


Great service!




Review of Appliance Tec

I was very happy with the service and professionalism. Thank you!


Great Service call




Review of Appliance Tec

Knowledgeable. Efficient. Friendly. Respectful. Informative.


Prompt attention. Professional. Got the job done




Review of Appliance Tec

Will use your company again


Great Service




Review of Appliance Tec

Very helpful and really knowledgeable!! Although I would hate for my appliances to break but now I have faith and trust in a great company!!!


Great Service




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Great Service




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Fixed the problem on Return Trip




Review of Appliance Tec


Patrick




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Dan




Review of Appliance Tec

Tracking system worked well! Quick to diagnose the problem. Had the needed part on the truck. Price is outrageously expensive!!! $89 charge for Service Call, $177 for part and the absolute worst part I was charged $104 for labor!!! The technician did a great job, but from the time he pulled in my driveway to the time he left was less than 15 minutes. Complete rip off - repairs cost more than I paid for the washing machine. Real problem when booking they don’t tell you about the labor rate. Again technician was great, company is a rip off. I’m sure the technician made a tiny fraction of the total money charged!


Great Service!!




Review of Appliance Tec


Very knowledgeable




Review of Appliance Tec

Great experience with Dave. Would recommend to all. Your system to track the tech is a fantastic service to the customer. I will use your service in the future.


Kitchenaid Refrigerator




Review of Appliance Tec

Steve was on time. After arrival, he quickly identified issue and resolved it.


116 Field St.fridge




Review of Appliance Tec

not sure if possible, but wold have been nice to do it in one vist, not 2. probably can't due to evaluation, part ordering cycle.


Very prompt and effecient.




Review of Appliance Tec

A part was replaced in this new frig. I am hoping this will take care of the problem. Dave and John were great,,,,,,


Priceless




Review of Appliance Tec

words can't describe the value of this guy. He is #1.He has a passion for what he does He cares about doing a good job.You people are blessed to have him representing your company.


Dave was Knowledgable & Friendly




Review of Appliance Tec

They found the exact problem quickly and did the repair in record time.


Great Service, very polite.




Review of Appliance Tec

Everything with the service was great. However it took 1 week to get an appointment and then another week to get my machine fixed. I have two kids so not having a washing machine for two weeks is very frustrating.


First time customer




Review of Appliance Tec

Great Service and very knowledgeable!


Quick response, quick and easy fix




Review of Appliance Tec


Excellent Service




Review of Appliance Tec

We were very pleased with the service performed on our refrigerator. Evan was very professional, courteous & knowledgeable on the repair work that was needed. He was very thorough in troubleshooting the problem & successfully fixed our problem.


Great service!




Review of Appliance Tec

Great and helpful Techs


Very professional and efficient.




Review of Appliance Tec


Great Service




Review of Appliance Tec


Great service....very efficient...solved the problem.




Review of Appliance Tec

Very satisfied


Quick and easy service




Review of Appliance Tec

Evan was a great tech. Efficient, neat and very nice. Came when expected, had the parts, and very business like. We were very happy with the service.


Carol happy customer




Review of Appliance Tec

Great service on-time excellent technician


Stan




Review of Appliance Tec

Very good. Found problem quickly and fixed it


Excellent service rep




Review of Appliance Tec

We had another professional and wonderful service rep with Appliance Tec. This time it was our Kitchen Aid refrigerator that required repair. Dave was just wonderful, courteous and very efficient.


Very happy with Appliance Tec!




Review of Appliance Tec

Than you Dave for your excellence service and refrigerator settings advice! Very knowledgeable about appliances! Highly recommend this service technician! Appreciated the app’t reminders and ph call before arrival time! Everything promised was done perfectly!!


Both John and Dave were great.




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Great Service




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Dave




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Dave




Review of Appliance Tec


Great service




Review of Appliance Tec

Evan did a great job.


Great




Review of Appliance Tec

Service was efficient and friendly


John




Review of Appliance Tec

Arrived when said had necessary parts quick and efficient neat


Anne




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Vicki




Review of Appliance Tec

Prompt and polite.


Excellent customer service




Review of Appliance Tec

Excellent customer Service by your service tech Dave. Knowledgeable, courteous, took the time to understand our problem and made all right. Sal Madonna


Appliance Tec Excellent Service Provider




Review of Appliance Tec

I’ve been working with Appliance Tec for a number of years now. Easy to set up an appointment, the service people are friendly and proficient at their work, and their pricing for repairs is always reasonable. Appliance Tec is one of my trusted companies I call when in need of assistance.


Mrs




Review of Appliance Tec

Great customer service


Nana




Review of Appliance Tec

Great service, very nice young man very professional


Terrific experience!




Review of Appliance Tec

Dave so nice and knowledgeable!!!!


Kristen




Review of Appliance Tec


Kristen




Review of Appliance Tec

Great service, fixed promptly!


Donna B.




Review of Appliance Tec

I have a whirlpool dishwasher, not quite two years old, Dave came out 3 times to try and fix it, unfortunately I must of got a lemon, my extended warranty company is replacing it,. I have all the respect and confidence in Dave and would recommend him above anyone else, thank you Dave I appreciate all you did.


fast honest vand sincere/very professional




Review of Appliance Tec

great tech


Francine




Review of Appliance Tec

Dave was very nice knew what he was doing came prepared. He was friendly. From 1 to 10 I give Dave a 10


Great Service




Review of Appliance Tec

Dave was very thorough in his diagnostic evaluation and explanation. Addressed the issue at hand and made notes in the record for the next step(s) if this issue returns.


Well done!




Review of Appliance Tec

Shaiman Cuyler was excellent!


Great service.




Review of Appliance Tec

The tec was neat and efficient in replacing the console on the new stove. He took the time to explain some extra features on the stove and dishwasher that I wasn't yet familiar with. I really appreciated this. (This is a new home, and we've only been here about 3 weeks.)


Great service.




Review of Appliance Tec

Service provided me all expectations. The technician was completely thorough, professional and took the time to explain what he did to complete the repair.


Mary




Review of Appliance Tec

David was very knowledgeable and very able to offer options


Fantastic service




Review of Appliance Tec

Very helpful getting the service apt scheduled and worked out the issue with our dishwasher problem


Great service




Review of Appliance Tec


Dave




Review of Appliance Tec

Our tech was Dave. He was great. Explained what he was going to do and asked if I had any questions. He even did a recal I didn’t no we had on the dishwasher. We have your company out a few times and always a great experience. Would recommend this place anytime. When making an appointment the lady was great and acomadating. This place gets an A+ with me.


Very Professional




Review of Appliance Tec

Evan was very efficient, informative, and professional. He arrived at the appointed time,after calling ahead and installed the new parts quickly and efficiently.


Your Appliance Tech. was great, very professional, Thanks,




Review of Appliance Tec


Joni Monroe




Review of Appliance Tec

Wonderful service😊


*****




Review of Appliance Tec

the service charge just keeps increasing every year why


Donna




Review of Appliance Tec

Dave is great, unfortunately I got a lemon for a dishwasher


Honest diagnosis




Review of Appliance Tec

The tec gave an honest opinion of the issue with my dishwasher, repaired it efficiently, was neat and polite.


Very satisfied




Review of Appliance Tec


great service and knowledge




Review of Appliance Tec


Great service. On Time arrival. In and out in short time.




Review of Appliance Tec


Excellent service, knowledgeable technician




Review of Appliance Tec

Dave was courteous and quick but thorough!


Great service




Review of Appliance Tec

The technician who came was very professional with a friendly demeanor. Fixed my dishwasher issue in about 15 mins. I’m SO glad this company comes on the weekends!


Donna B.




Review of Appliance Tec


Awesome!




Review of Appliance Tec

He was prompt, friendly, and did a great job 👍🏻


Thankful




Review of Appliance Tec

David was excellent


Customer




Review of Appliance Tec

He is an amazing technician. He is very knowledgeable and honest. He takes great pride in his work. He understands the importance and relevance of GREAT customer service and delighting the customer.


Great Service




Review of Appliance Tec

The tech was very helpful and knowledgeable of the product and listened to my concerns. Spent all the time needed to fix the problem. Very clean and neat work practice also.


refrigerator service




Review of Appliance Tec

I would as for Dave future service


Good service




Review of Appliance Tec

Good service


Nichole




Review of Appliance Tec


Great and knowledgable service




Review of Appliance Tec

yes


Victoria




Review of Appliance Tec

Neat and polite tech


Molly




Review of Appliance Tec

Very very great job


Great customer service




Review of Appliance Tec

The service tech was great, told us he wanted to become a firefighter and upgraded the parts for us because he said they go bad often.


Jk




Review of Appliance Tec

Service technician was more than knowledgeable on every aspect of my unit and was quick, clean and professional


Great overall experience




Review of Appliance Tec

Great service. Technician(Steve) was knowledgeable,friendly, and right on time! Parts came in right away, and appointments were easily scheduled.


Great Service. Loved the planning and Notifications




Review of Appliance Tec

Best appliance repair/service call experience I've had, and at one time, I was a serviceman! The scheduling, planning and arrival notification elements were excellent. Professional and prompt performance of the needed repairs.


Great service




Review of Appliance Tec


Great service




Review of Appliance Tec


Julie




Review of Appliance Tec


Great Service




Review of Appliance Tec

Dave is an excellent technician. Repaired my washer and I was so relieved to see that he had been assigned to repair my refrigerator. Of course, he fixed my problem. Very knowledgeable and professional. Would highly recomment.


Excellent service




Review of Appliance Tec

Steve is always professional. He is very knowledgeable.


Easy reliable service




Review of Appliance Tec

The quality was great we had this part replaced Last year by another tech at a different company and from day 1 could tell it wasn’t done well. Hence a year later same issue. This is in comparable to how it came when brand new


Friendly, professional




Review of Appliance Tec


overcharge




Review of Appliance Tec

they charged me a service fee of a $100 for each appliance that they looked at in the same room on the same day so they looked at 3 appliances it was $300 right off the bat + service and parts ..


Art




Review of Appliance Tec

Great service. Very thorough!


Great




Review of Appliance Tec


Great service, very friendly




Review of Appliance Tec

Great service. Friendly, clean, well informed, and very professional.


Great service




Review of Appliance Tec

Evan was very helpful and professional.


Prompt, Courteous, Knowledgeable




Review of Appliance Tec


Ice Maker Problem




Review of Appliance Tec

Steve came in and replaced a part that he thought might solve the problem, but he wasn't sure it was going to fix the problem. He was right.


Awesome




Review of Appliance Tec

Dave was great--and accommodated our short schedule due to traveling south for the winter. Thank You!


Personable, friendly young man




Review of Appliance Tec


Great service




Review of Appliance Tec

Your repair man was the best I have ever dealt with. He was professional clean and even called me to check on an issue when it arose. He quickly fixed the issue


Fab




Review of Appliance Tec

Great service


Price - good / Service - FLAWLESS!




Review of Appliance Tec

Shaiman Cuyler arrived on-time, was articulate, and courteous. When informed that there would be a second contractor in the basement working near him, he never missed a beat. The work was completed in a very reasonable amount of time - couldn't be happier with my experience!


Kathy




Review of Appliance Tec

Tech service


Poor Service




Review of Appliance Tec

Tech refused to acknowledge there was a problem with the stove, instead blaming it on cookware and that the burner not getting hot was normal operation.


Excellent service. Very professional




Review of Appliance Tec

Technician was cordial and efficient.


Quick and reliable




Review of Appliance Tec

Nice job Dave


George and Eunice




Review of Appliance Tec

Good thorough job


Quality service




Review of Appliance Tec

Arrived on time. Professional, personable and efficient! Hate when I have an appliance problem, but these guys are the guys to call!


Great service




Review of Appliance Tec

Great service. On time. Pleasant friendly experience.


Did a good job. Very professional




Review of Appliance Tec


Appliance Repair




Review of Appliance Tec

Great service. Very professional and organized.


Dryer - No Heat




Review of Appliance Tec

Dave was a pleasant individual who did some trouble shooting and fixed our dryer.


Great service!




Review of Appliance Tec

Dave was very professional and very knowledgeable and on time.


We're VERY satisfied customers




Review of Appliance Tec

The repair to our refrigerator's ice maker was swift and professional. The service man was friendly and efficient.


Bob




Review of Appliance Tec

Excellent - identified the problem, fixed it and was gone in less than 15 min!


Great Tech !




Review of Appliance Tec

David was awesome.. Much more trustworthy than another local appliance repair service that serviced our unit before... Great guy...very efficient


Great technicians




Review of Appliance Tec

I would have rated this a 5 except for the fact that I was invoiced by mistake and they had to come to the house twice for the same issue. They did schedule the second visit on a Saturday which saved me from losing time at work. The technicians were both great! They knew what they were doing and answered all my questions. Very happy the issue was resolved!


Great Service




Review of Appliance Tec

Tech was professional, customer friendly, and knowledgeable.


. Great service.




Review of Appliance Tec

Dave Flint is an excellent technician! He is truly an asset for your company. Workers like Dave make Appliance Tec a great company. He is not only professional but has impressive knowledge of his job and impeccable manners. In future if need arises I would seek his service through Appliance Tec


outstanding service




Review of Appliance Tec

Evan was courteous and professional. He identified the problem and placed an order for the parts. I was also impressed with he notification process once the service request was in place. Great service; great experience.


Great service




Review of Appliance Tec

Dave was awesome to work with. He didn’t mind that I sat in a chair and watched over her shoulder – just so that I could learn how to open up the freezer door. He was patient and thought outside the box with the fixes and the tools that he had. Very highly recommended! My only complaint which has nothing to do with a technician – is it unfortunately they only come to my town to days a week. That meant I had to wait quite a while for service.


Dishwasher repair.




Review of Appliance Tec

Great tech. Job well done.


Great service




Review of Appliance Tec


Joelle




Review of Appliance Tec

I have no problem with my service or Steve ,the problem is with the dishwasher itself


Robert




Review of Appliance Tec

Awesome service by friendly, personable technician. Technician listened to our problem then diagnosed and fixed. Very happy customer.


Wonderful Service




Review of Appliance Tec

This company and their techs are very friendly. They diagnose every issue and make sure you understand the process.


James J.

James J.

WASHER WHIRLPOOL MVWC565FW0 Q1 n. Q2 n. Q3 n. Unit gets to sense cycle and stays there. Motor control Fault. Unit functions properly in diagnostics. Cleared codes and calibrated. Started normal cycle and washer functions properly. Customer is to monitor. If problem persists replace control. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11035751 GEARCASE

Near Barclay Ct, Rochester, NY 14612
Dave F.

Dave F.

MICROWAVE KITCHENAID KMHC319EBS4 Replaced magnetron and diode and interlocks . Tested unit . Tested good

Near Bramblewood Trail, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Unit was not producing ice cubes because the ice maker fill tube was frozen. Thawed tube and used a jumper to test the water valve. Water pressure to the unit is very low likely causing the issue. Recommending that the customer replace the water supply to the refrigerator to prevent this issue from reoccurring. Verbal signature ; dspstn on spec-tagged invntry: 1 WPW10300022 ICEMAKER

Near Judd Ln, Hilton, NY 14468
James J.

James J.

DISHWASHER KITCHENAID KDTE334DWH0 Q1 n. Q2 n. Q3 n. Replaced rack positioner and wheels. Adjusted feet so door aligns with cabinet. Unit functions properly

Near Kuhn Rd, Rochester, NY 14612
Evan E.

Evan E.

REFRIGERATOR KITCHENAID KFIS29PBMS02 Replacing valve and feed tube due to feed tube cracking at bottom causing unit to leak. Replaced parts. Tested unit. Unit tested good

Near Dunnbridge Dr, Webster, NY 14580
David L.

David L.

WASHER MAYTAG MHW5500FW1 The user interface is failing causing the unit to act erratically. Quoted for UI customer declined to have it repaired at this time

Near Green Ln, Hilton, NY 14468
Evan E.

Evan E.

WASHER MAYTAG MHW7100DW0 Replacing pressure switch due to unit failing to sense when water has exited tub and continually running drain pump. Replaced switch tested unit multiple times to confirm function

Near Berkeley St, Rochester, NY 14607
David L.

David L.

DISHWASHER MAYTAG MDB7749SBQ2 Found unit over sudsing again. Provided customer with several soap samples to try to remedy issue. Cleared excess suds. ATEC warranty

Near Hilton Parma Corners Rd, Spencerport, NY 14559
James J.

James J.

WASHER WHIRLPOOL WTW5000DW1 Replaced drain pump and calibrated. Ran test cycle successfully

Near Vineyard Dr, Rochester, NY 14616
James J.

James J.

RANGE KENMORE 79096312405 Q1 n. Q2 n. Q3 n. Inspected unit found bake element broken in pieces. Replaced element and tested. Unit not heating. 120v to element. Need control. Unit not worth repair.

Near Sanborn Ave, Irondequoit, NY 14609
James J.

James J.

WASHER WHIRLPOOL WTW8040DW3 Replaced speaker Customer is to monitor if problem persists user Interface W11125152

Near Marina View Ln, Webster, NY 14580
James J.

James J.

OVEN WHIRLPOOL WFG525S0JZ0 Q1 n. Q2 n. Q3 n. Unit intermittently not igniting. Replaced igniter on bake burner and tightened connections. Checked outlet. 118v with proper ground. Preheated oven successfully. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN

Near Wacona Ave, Rochester, NY 14622
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW2 Unit had no error codes . Unit was stuck in spin cycle had to cancel out cycle . Calibrated unit and ran auto diagnostics. Unit tested good . Gave customer tips on best cycles and uses . Customer instruct.

Near Goodburlet Rd, Henrietta, NY 14467
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced ice maker and freezer led due to no ice and no lights in freezer and fresh food section. Cycled power to reset error codes. Customer to monitor for ice after 24 hours ; used 1 W10695459 from stock

Near Windsor Park, Rochester, NY 14624
David L.

David L.

DRYER WHIRLPOOL WED7000DW0 Unit would not start due to an open thermal fuse. Replaced thermal fuse and checked airflow. Recommending that the customer replace venting before use. Unit tested good ; used 1 3392519 (Fuse) from stock

Near Ridgedale Cir, Rochester, NY 14616
Evan E.

Evan E.

COOKTOP KITCHENAID KICU509XBL00 Replacing filter board due to unit continually flashing error codes and beeping. Replaced filter board. Tested all burners. Unit tested good

Near Penarrow Rd, Rochester, NY 14618
David L.

David L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Unit was shutting off on its own. Found f2e1 communication error in diagnostics. Replaced keypad. Customer to monitor.Verbal signature

Near Cobleskill Cir, Rochester, NY 14626
David L.

David L.

WASHER MAYTAG MVWC565FW1 Replaced leaking gearcase. Calibrated and tested. Unit test ok. ; dspstn on spec-tagged invntry: 1 W11035751 GEARCASE

Near Hilton Parma Corners Rd, Spencerport, NY 14559
Dave F.

Dave F.

OVEN JENN AIR JJW3830IL00 Replaced appliance managers and UI . Signal harness and upper cooling fan . Tested parts in diagnostics tested good . Tested upper oven to 350 .unit fails to F6E4 .tested lower oven to 350 failed . called techline SR 7729120437 . Techline had no more suggestions and is going to send this to engineering. Will wait for response from Jenn air

Near Travis Grove, Pittsford, NY 14534
David L.

David L.

DISHWASHER WHIRLPOOL WDF520PADM7 Found unit leaking from the top of the door. Latch was bent preventing door from closing properly. Adjusted the door latch to get proper closure. Unit tested good afterwards. Verbal signature

Near Eileen Dr, Rochester, NY 14616
Evan E.

Evan E.

DISHWASHER MAYTAG MDB4949SHB1 Customer stating that unit is still experiencing same issue. Unit will power up on its own and begin to run cycle. Called techline to document issue due to control and UI being previously replaced. Techline agent had deemed unit unrepairable and is submitting unit for PEXSR: 7729119929

Near County Clare Crescent, Fairport, NY 14450
David L.

David L.

WASHER WHIRLPOOL MVW7232HW0 Display is damaged proceeding with console ; ordrng 1 W11478526 (Console)

Near Round Pond Ln, Rochester, NY 14626
Evan E.

Evan E.

OVEN-MW COMBO ELECTROLUX 318279621A Replacing lever on microwave due to unit failing to open door when actuated. Replaced lever tested door. Unit tested good

Near Country Downs Cir, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR FRIGIDAIRE FGHC2355PF0 Found frost build up on top of ceiling on freezer section only frost there . Freezer door not closing really tight . Door gasket is good no tears but is hanging up on the cabinet. Heated gasket and added vasoline to the gasket to help it slide . Tested unit in diagnostics. Everything tested good . Removed ice build up .customer will monitor.

Near Silverwood Cir, East Rochester, NY 14445
James J.

James J.

MICROWAVE MAYTAG MMV4206FZ2 Q1 n. Q2 n. Q3 n. Unit not starting without throwing door open error. Replaced door switches and tested. Unit functions properly; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK

Near Wickerton Ln, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MVWB766FW1 Replaced lid lock and control . Calibrated unit and ran auto diagnostics. Unit tested good .; used 1 W10810403 (LID LOCK ASSY) from stock

Near West Ave, Fairport, NY 14450
Dave F.

Dave F.

RANGE WHIRLPOOL WFE505W0HW2 Replaced control for steam clean not working. Tested unit . Tested good .

Near Bucklebury Hill, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR MAYTAG MSC21C6MFZ00 Replace diffuser and tested unit . Tested good

Near Nobleman Ct, Fairport, NY 14450
Evan E.

Evan E.

REFRIGERATOR KITCHENAID KBFN506ESS Customer stated that unit is failing to stop making ice due to ice bar coming detached from ice. Reattached I’ve bar and tested ice maker. Unit tested good

Near Monroe-Wayne County Line Rd, Macedon, NY 14502
James J.

James J.

REFRIGERATOR MAYTAG MRT311FFFH00 Drawer falls off track. Complaint of food freezing in crisper bin and unit turned itself to max cool. Replaced track and verified drawer functions properly. Drawer was 39 at recommended setting. Customer is to monitor if problem persists replace control

Near Summit Knolls Dr, Webster, NY 14580
Dave F.

Dave F.

RANGE WHIRLPOOL WFG540H0ES0 Hinges are good dont go past 90 degrees gasket is good . Checked temperatures . Temperatures are good . Removed door stop on the right side to allow the door to close better . Floor may cause the chassis to flex . So the door not closing all the way . Called techline SR 7729123715 documented . Customer will monitor

Near Hook Rd, Farmington, NY 14425
James J.

James J.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Replaced parts and tested. Unit functions properly.

Near US-1, ,
James J.

James J.

REFRIGERATOR KITCHENAID KRFC704FBS02 Q1 n. Q2 n. Q3 n. Ff EVAP frozen. Defrost heater not energizing. Ff thermistor reads 75 degrees. Need control and evap cover. Defrosted coil. Called tech line 7729122610; ordrng 1 W11167902 (COVER) and 1 W11450890 (CONTROL B/O)

Near Hatch Rd, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Found the left hand vegetable drawer was not in right . Customer also mentioned the freezer door was hard to open . Clean rails off and added. Grease . Tested unit . Tested good .

Near Risser Rd, Canandaigua, NY 14424
Evan E.

Evan E.

DRYER WHIRLPOOL WED4800BQ1 "Customer stated that unit was failing to operate. Discovered that L1 at terminal had burned up at receptacle and worked its way to terminal block on dryer. Replaced terminal block and power cord on dryer. Advised customer receptacle will need to be replaced before unit is able to function. Dryer itself tested good ; dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL 1 PT220L CORD 4' 3W , and 1 TJ1006 CORD 6' 4 PRONG"

Near Durham St, Rochester, NY 14609
Evan E.

Evan E.

DISHWASHER WHIRLPOOL DWU9906BAB Customer stating unit will not run and also rack does not fully slide out and door is falling. Discovered that switch mechanism for handle is broken. Also wheel assembly on rack has snapped causing issue. Ordering wheel assembly and springs. ; ordrng 1 WP903093 (WHEEL ASSEMBLY ) and 2 WP912652 (SPRING )s

Near Foxbourne Rd, Penfield, NY 14526
David L.

David L.

DISHWASHER WHIRLPOOL DU940PWKSI Strike is broken. Proceeding with order for the strike

Near North Dr, Rochester, NY 14612
James J.

James J.

DISHWASHER WHIRLPOOL KDFE104HPS1 Q1 n. Q2 n. 3 n. Unit stopped and started drain cycle on its own. Disconnected UI and reconnected and tested panel. Unit functions properly. Customer is to monitor. If problem persists replace user interface W11224299

Near Cloister Ln, Webster, NY 14580
James J.

James J.

REFRIGERATOR WHIRLPOOL MFF2258VEM9 Replaced evap fan and verified operation. One year warranty on repair.

Near Edgemere Dr, Rochester, NY 14612
Dave F.

Dave F.

RANGE WHIRLPOOL WFC310S0EB3 Unit needs control and door lock motor W11122531 control . WPW10107820 motor . . Unit isnt under warranty. Customer is going to call whirlpool. Charged service call . Need to bill ; rqstng P&A on 1 WPW10107820 (latch-door) and 1 W11122531 (cntrl-elec)

Near Hathaway Dr, Farmington, NY 14425
James J.

James J.

REFRIGERATOR WHIRLPOOL MBF2256KEB Put unit into diagnostics and energized heater. Heater functioning properly. Need control. Quoted 183.60. Customer denied repair. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

Near Salt Rd, Webster, NY 14580
James J.

James J.

REFRIGERATOR WHIRLPOOL WRT771REYB00 Q1 n. Q2 n. Q3 n. Unit has cracked water line near valve for icemaker. Cut and spliced water line with shark fitting. Checked for leaks. Unit functions properly.

Near Orchard St, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER MAYTAG MDB4949SHZ1 Replacing control and console due to unit failing to respond to commands. Replaced both parts and tested unit. Unit is now powering up but failing to run drain pump or fill valve. Checked harness for continuity confirmed continuity to drain pump and fill valve through harness. Called techline. SR: 7729124936 determined that f601 on actual control has failed causing issue. Reordering control ; ordrng 1 W11225084 (CONTROL )

Near Mayflower Dr, Rochester, NY 14618
James J.

James J.

RANGE WHIRLPOOL WFG525S0HS0 Q1 n. QW n. Q3 n. Door panel separated from glass. Customer cut themselves on door panel that was exposed. Replaced panel and inspected. Unit functions properly.

Near Train Stop Run, Webster, NY 14580
James J.

James J.

DISHWASHER MAYTAG MDB8959SKZ0 Unit not draining. Found a piece from original impeller stuck in pump. Removed piece and tested.

Near Widger Rd, Spencerport, NY 14559
James J.

James J.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 Q1 n. Q2 n. Q3 n. Unit not cooling. No frost pattern in freezer. Need ff evap and dye drier. Sealed system leak. ; ordrng 1 W11116006 (evaporator) and 2 WPW10143759 (dryer)s

Near Highland Ave, Rochester, NY 14618
James J.

James J.

REFRIGERATOR KITCHENAID KRFC704FPS04 Q1 n. Q2 n. Q3 n. Rh side of user interface non responsive. Checked connections and attempted to reset fridge. Found water line leaking from connector at valve. Removed compression coupler and installed a new one. Checked for leaks and found none. Need UI. Part is backorder. W11365809; ordrng 1 W11365809 (UI)

Near Mariner Cir, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW3 Customer stating that unit will fill but then never spin or agitate. Checked for error codes. Unit displaying for f7e5 for basket speed fault. Discovered that run capacitor is failing causing issue. Ordering capacitor ; ordrng 1 W11428524 (CAPACITOR )

Near Oxford St, Rochester, NY 14607
Steve M.

Steve M.

DRYER KENMORE 11062832100 Found thermal cutoff was open preventing heat. Replaced cut off. And customer repaired the exhaust vent. Replaced door switch for broken door switch causing drum to not stop when door opened in cycle. ; used 1 279816 (CUTOFF-THERMAL) from stock

Near Viscount Dr, Rochester, NY 14623
David L.

David L.

RANGE WHIRLPOOL WFG525S0JW Replaced chipped manifold cover.

Near Woodstock Ln, Brockport, NY 14420
Dave F.

Dave F.

OVEN DOUBLE WHIRLPOOL WOD93EC0AS00 "Installed new cooling fan and harness kit with fan . Ohm out sensor tested good Installed new control . Unit still giving F1E0 error code . Called Sr 7729110204. Techline and I did checks and found that the new board is bad . Ordering another board kit and cooling fan . ; ordrng 1 W10550511 (blower), dspstn on spec-tagged invntry: 1 WP74008369 SENSOR-OV"

Near Rainbrooke Dr, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced damper for noise and operation. Tested unit in diagnostics. Tested good

Near Harvest Ln, Rush, NY 14543
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WML75011HZ7 Replaced control tested unit fan turning on during cooking . Tried hood fan was not turning on . Found loose connection at the hood fan board l fixed connection and tested unit . Tested good .

Near Fairport Rd, East Rochester, NY 14445
Steve M.

Steve M.

OVEN GE JSP57B0F1BB "Found front right dual switch is intermittent. Ordering switch. ; ordrng 1 WB24T10063 (switch,inf)"

Near Rolling Meadows Way, Penfield, NY 14526
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Freezer LED and fresh food light are out . Ordering both lights . LED UI on the front of the unit is not working when you choose which section ordering UI ; rqstng P&A on 1 WPW10515057 (light) and 1 WPW10397958 (cntrl-elec)

Near Sunset Dr, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KBSD602ESS01 Replaced led module in freezer section that was out . All lights are now working as expected.

Near Hibiscus Dr, Rochester, NY 14618
Steve M.

Steve M.

WASHER WHIRLPOOL WTW5640XW3 Found gearcase is vey loud an has basket speed sensor fault codes. The Washer needs a gearcase. The cost of repair will outweigh new unit.

Near San Gabriel Dr, Rochester, NY 14610
Dave F.

Dave F.

DRYER KENMORE 110.728021 Unit not heating or staying on .found the thermal fuse was blown . Jump the fuse for testing found the timer is worn out and will not stay on . ; ordrng 1 3392519 (thermal fuse) and 1 WP3976576 (timer)

Near Privateer Ln, Rochester, NY 14624
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHV01 Replaced freezer door due to scratch. Sealed liner to case.

Near Sugar Tree Cir, Brockport, NY 14420
David L.

David L.

DISHWASHER MAYTAG MDB6759AW02 Ran dishwasher to listen for grinding noise. Unit ran for 15 min but never produced the noise. Checked impeller and drain. Both were clear. Suspecting wash motor. Motor replacement does not make sense due to age. Customer is going to send a video of the noise to my email just to verify this assumption.

Near Gibbs St, Rochester, NY 14605
James J.

James J.

DRYER MAYTAG WED5840SW0 Q1 n. Q2 n. Q3 n. Unit runs continuously replaced timer and set to 20 minutes. Timer stopped cycle properly.

Near Shadowbrook Dr, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Replacing control and water valve due to unit failing to run cycle. Replaced both parts. Began to run test cycle. Heard board make a popping sound and unit stopped running cycle. Called techline and discovered that drain pump caused issue with board due to pump resistance testing outside of range. Unit will need new control and drain pump. Ordering pump and control Sr:7729109182; ordrng 1 W11116590 (CONTROL ) and 1 W11399437 (DRAIN PUMP )

Near Salisbury St, Rochester, NY 14609
James J.

James J.

DISHWASHER MAYTAG MDB8949SBB2 Unit not allowing start button to be pressed. Found ribbon cable corroded. Need panel. ; ordrng 1 W10811164 (panel-cntl)

Near Shadowbrook Dr, Webster, NY 14580
David L.

David L.

MICROWAVE KITCHENAID KHMS2050FFF-0 Locking screw on door was loose allowing play in the door. Tightened screw to fasten door.

Near Woodmill Dr, Rochester, NY 14626
Steve M.

Steve M.

RANGE MAYTAG MER8800FZ0 Found control had runaway temp error. Temp sensor checked good. Replaced main control and tested. The unit preheated and worked as expected. ; dspstn on spec-tagged invntry: 1 12001656 SENSOR

Near Winchester Dr, Fairport, NY 14450
David L.

David L.

WASHER WHIRLPOOL LSC9355AN0 Replaced worn agitator dogs. Tested agitation. Customer paid in full on first visit; dspstn on spec-tagged invntry: 1 80040 DOG 4PK

Near Woodmill Dr, Rochester, NY 14626
Steve M.

Steve M.

REFRIGERATOR GE CFSP5RKBBSS Found power is surging on control causing lights to not turn on all the time and when freezer door is open the lights turn on for a second and then turn off. The ui is powering on and off. Ordering control. ; ordrng 1 WR55X11098 (board asm main contr)

Near Nightingale Woods, Fairport, NY 14450
David L.

David L.

REFRIGERATOR GE ZISS420DXASS Replaced inverter that was not powering the compressor. Compressor startedAfter Install. Checked functions in diagnostics

Near Lakeshore Dr, Hilton, NY 14468
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS586FLDB00 Spoke with customer . Said no longer need service

Near Mercedes Dr, Rochester, NY 14624
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stating that unit started smoking. Discovered that something inside unit made contact with heating element. Customer has contacted Lowe’s legal team and does not want unit repaired at this time. Unit would need element replaced for repair.

Near 5 Mile Line Road, Webster, NY 14580
James J.

James J.

DISHWASHER KITCHENAID KDTE334GPS0 Unit was functioning at time of service. Replaced float switch and retested. Unit functions properly.

Near Robin Hood Ln, Webster, NY 14580
James J.

James J.

REFRIGERATOR WHIRLPOOL GB2FHDXWB02 Q1 n. Q2 n. Q3 n. Unit over cooling. Damper and fans functioning. Need jazz board. Customer opted not to repair. Quoted 319.24 total

Near Lake Rd, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KBFS25EWMS10 The refrigerator was off on arrival. Turned on unit and let compressor warm up and restarted. The start device started clicking. Put tester start device on refigerator and compressor started right up and is cooling. Customer is going to monitor for 24 hours. Ordering compressor ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)

Near Chablis Dr, Fairport, NY 14450
David L.

David L.

DISHWASHER MAYTAG MDB4949SDH3 Customer was concerned with a leak from the last time the was used. Ran diagnostics in attempt to recreate the leak. Unit did not leak after extensive testing its likely that something was blocking the lower spray arm causing water to splash from the bottom of the door. Small drip from door corners ordering gasket ; ordrng 1 W11177741 (Gasket)

Near Rhea Crescent, Rochester, NY 14615
James J.

James J.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 Q1 n. Q2 n. Q3 n. Fridge lights flickering and nose from damper. Freezer led dead. Replaced led and verified operation. Customer is to monitor. If problem persists replace control W11224256; used 1 W10695459 (MODULE) from stock

Near Walworth-Ontario Rd, Walworth, NY 14568
James J.

James J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Q1 n. Q2 n. Q3 n. Unit was making loud noise when ice maker would fill. Tested dispenser and cycled icemaker and unit functioned as designed. Customer is to monitor. If problem persists replace icemaker. Left part with customer

Near Hatch Rd, Webster, NY 14580
Evan E.

Evan E.

STACKED LAUNDRY GE GUD27ESSJ0WW Discovered that unit is leaking from gear case seal and gear case bearing is also failing. Ordering gear case and seal ; ordrng 1 WH08X24594 (GEAR CASE SEAL ) and 1 WH16X22784 (GEAR CASE )

Near Kidd Castle Way, Webster, NY 14580
Dave F.

Dave F.

WASHER WHIRLPOOL WFW5620HW0 Unit not responding put into diagnostics and unit woke up . Unit needs new control W11322903 ordering . Follow pointer W11481344; ordrng 1 W11322903 (cntrl-elec)

Near Attridge Rd, Churchville, NY 14428
Steve M.

Steve M.

DRYER WHIRLPOOL WED7500VW2 Found fuse on heater is open. Found blower motor is not getting power. Ordering fuses and heater. ; rqstng P&A on 1 W10843940 (thermostat) and 1 WP8182470 (thermostat) and 1 WP8182477 (thermostat) and 1 WPW10625430 (thermostat)

Near Fair St, Nunda, NY 14517
Evan E.

Evan E.

WASHER WHIRLPOOL WFW5620HW0 Replacing dispenser due to unit leaking from edge of dispenser and dripping down front of machine. Replaced dispenser. Tested unit. Unit tested good. Could not replicate issue.

Near Barrow Hill, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MVWX700XW2 Replaced control due to original control timing out Drain pump causing unit not to drain. Replaced control and tested unit. Unit is now not engaging into spin properly. Discovered that gear case shaft is no longer attached to gear case. Case will need to be replaced. Ordering gear case ; ordrng 1 W11454372 (GEAR CASE )

Near Magnolia St, Rochester, NY 14611
Evan E.

Evan E.

REFRIGERATOR FRIGIDAIRE FFHT18210B3 Replacing door gasket and freezer handle due to freezer handle breaking and door seal having a large crack in seal itself. Replaced both parts. Unit tested good

Near South Ave, Rochester, NY 14620
David L.

David L.

WASHER GE GTWN4250D1W3 Unit would not drain or spin. Replaced control. Unit ran a full drain and spin. Customer to monitor

Near Maynard St, Rochester, NY 14615
David L.

David L.

REFRIGERATOR GE PFSS6PKXASS Found ice building up under deli drawer due to a frozen drain. Unit will need to have a drain clip installed. Ordering drain clip. ; ordrng 1 DA61-06796A (Drain clip)

Near Sunny Mill Ln, Rochester, NY 14626
Evan E.

Evan E.

DRYER WHIRLPOOL WGD8000DW4 Replacing belt due to original belt snapping causing unit not to run. Replaced belt. Ran test cycle. Unit tested good

Near Rochester, NY 14623
Steve M.

Steve M.

WASHER WHIRLPOOL WFW3090GW Tested in diagnostics and found no error codes. Drain and spin worked as expected. Cleaned bottom of door for leaking.

Near Fair St, Nunda, NY 14517
James J.

James J.

REFRIGERATOR AMANA WRF560SMHZ00 Unit not cooling in ff section. Damper stuck closed. Need damper. ; ordrng 1 W11087463 (damper)

Near Dewey Ave, Greece, NY 14616
Dave F.

Dave F.

RANGE KITCHENAID KGSK901SSS00 "Unit not lighting everytime . Ordering DSI and spark ignitor ; ordrng 1 WPW10331686 (module,spark) and 1 WP9760229 (elctr-kit)"

Near Sunset Dr, Rochester, NY 14618
James J.

James J.

DISHWASHER WHIRLPOOL WDP350PAAB6 Q1 n. Q2 n q3 n. Complaint of unit stops mid cycle and has to be restarted. No error codes. Ran diagnostics cycle successfully. Found no issues. Control board makes buzzing noise. Customer is to monitor if problem persists pre order control W10817267 155Sh 15 Labor 106.75

Near Goethals Dr, Rochester, NY 14616
James J.

James J.

REFRIGERATOR WHIRLPOOL WRF997SDDM00 Unit not defrosting in ff section. Called tech line 7728999966. They advised customer to contact customer service for further action. Defrosted evap.

Near English Rd, Rochester, NY 14616
James J.

James J.

RANGE JENN AIR JDS1750FP0 Replaced manifold and tested for leaks. Unit functions properly.

Near Chapel Hill Dr, Irondequoit, NY 14617
James J.

James J.

REFRIGERATOR KITCHENAID KRFC300ESS03 Q1 n. Q2 n. Q3 n. Unit intermittently makes ice. Tested switch and icemaker. Icemaker makes snapping noise. Replaced icemaker and it cycled upon install. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Tuscany Ln, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MVWC415EW1 Replaced drain pump . Tested unit in auto diagnostics tested good . Calibrated unit .; dspstn on spec-tagged invntry: 1 WPW10661045 PUMP-WATER

Near Ontario St, Honeoye Falls, NY 14472
David L.

David L.

DISHWASHER JENN AIR JDTSS244GP0 Replaced dispenser for door sticking. Unit testedGood

Near N Shore Dr, Hilton, NY 14468
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE334GPS0 Replacing all parts listed due to unit leaking from front of door. Replaced wash motor and and insulation. Also replaced left side adjuster on upper rack due to tab breaking while removing rack. Tested unit with clear plastic door. Could not replicate issue unit tested good ; used 1 WPW10546503 (ADJUSTER) from stock

Near Shallow Brook Terrace, Webster, NY 14580
Evan E.

Evan E.

DRYER WHIRLPOOL WED75HEFW1 Customer stated that they would like vent cleaned. Cleaned and cleared vent and tested unit. Advised customer that exterior vent will also need to be cleaned. Unit tested good

Near Stablegate Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 Replaced fresh food door. New door sealing well

Near Britton Rd, Rochester, NY 14616
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF535SWHV01 -2 in freezer and 37 in fresh food section . Damper is working . Evap fan is working . Gave tips on best location of items also adjusted the freezer in diagnostics down two clicks . Customer will monitor

Near Hidden Ridge Trail, Honeoye Falls, NY 14472
Evan E.

Evan E.

WASHER WHIRLPOOL WTW8500DW0 Customer stating that lid is cracked and unit will not run cycle. Discovered that lid was cracked in top left corner. Replaced lid. Tested unit. Unit tested good

Near Sundance Trail, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFI2569VEB Replaced fill tube to ice maker and installed new water filter . Cycled ice maker . Tested good .

Near Merchants Rd, Rochester, NY 14609
Dave F.

Dave F.

WASHER WHIRLPOOL WFW9200SQ00 Unit making a lot of noise during spin cycle . Shocks are good and so are springs . Checked belt and pulley both are tight . Found the basket seems to be loose . Unit needs new bearing or the basket is broken .

Near Sunrise Dr, Walworth, NY 14568
James J.

James J.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 Qq1 n. Q2 n. Q3 n. Unit frosting on top of freezer. Sealed cabinet liner and molded gasket with heat gun. Customer is to monitor.

Near Yorkshire Rd, Irondequoit, NY 14609
David L.

David L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced sump assembly due to an open wash motor. Unit tested good

Near Culver Rd, Rochester, NY 14622
Evan E.

Evan E.

RANGE WHIRLPOOL WFG550S0HZ1 Replacing control due to oven light constantly stating on. Replaced control. Tested unit unit tests good ; used 1 W11258611 (CONTROL ) from stock

Near Circle Ln, Webster, NY 14580
Evan E.

Evan E.

RANGE WHIRLPOOL WFG525S0HV1 Customer stated that unit was tagged by local gas company for leaking from regulator. Replaced regulator regulator and tested unit. All burners and bake and broil are functioning as they should. Unit tested good ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN

Near Galleon Dr, Webster, NY 14580
Evan E.

Evan E.

RANGE WHIRLPOOL WFG525S0HS0 Customer stated that unit is separating at top of door. Discovered that adhesive on door was not staying attached causing issue. Quoted customer to replace panel. Customer does not want to proceed at this time. Collected service call fee

Near Train Stop Run, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL MVWB835DW4 Replacing slider due to slider making contact with clutch causing unit to produce noise. Replaced slider. Tested unit. Could not replicate noise. Unit tested good

Near Lincoln Rd, Ontario, NY 14519
Steve M.

Steve M.

RANGE WHIRLPOOL MER6600FZ2 Replace cooktop for scratch on arrival. The cooktop tests cook.

Near Tobey Brook, Pittsford, NY 14534
James J.

James J.

COOKTOP MAYTAG MER8700DS0 Q1 n. Q2 n. Q3 n. Bake element melted. Replaced element and tested. Oven functions properly.

Near French Rd, Pittsford, NY 14534
David L.

David L.

FREEZER KITCHENAID KRFF507HPS00 Left rear fresh food led module was shorted causing multiple light to fail. Replaced module and lighting returned. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

Near Edgebrook Ln, Rochester, NY 14617
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8100BW0 Found seal was squealing when basket turned at low speeds. Removed seal and replaced. Greased and glued seal back into place. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

Near Caywood Ln, Fairport, NY 14450
James J.

James J.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Unit not washing dishes spray arms not rotating. Need pump. Replaced pump and tested. Unit functions properly. Water is not hot when dishwasher is started. Recommend running sink until water is hot before starting cycle and using high temp wash option. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

Near Oakdale Dr, Rochester, NY 14618
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Bottom spray arm was causing tidal waving and the unit was leaking. Found the bottom spray arm was not on all the way . Turned it until it clicked . Tested unit in diagnostics. Unit tested good.; dspstn on spec-tagged invntry: 1 W11177741 GASKET

Near Foxpointe Cir, Fairport, NY 14450
James J.

James J.

REFRIGERATOR MAYTAG MFI2269FRZ04 Replaced dispenser parts and tested. Ice falls down the center of the chute as designed. Unit functions properly.

Near Elmford Rd, Rochester, NY 14606
James J.

James J.

DISHWASHER WHIRLPOOL WDT710PAHW1 Replaced pump and gasket. Ran unit and found no leaks.

Near Maplewood Ave, Spencerport, NY 14559
James J.

James J.

WASHER FRIGIDAIRE FFLE3911QW0 Replaced user interface and tested. Unit intermittently working. Called tech support they said issue can occur if lid is warped and not engaging lid lock fully. Adjusted lid switch and found actuator running continuously. Removed actuator and reinstalled and unit was functioning properly. Customer is to monitor.

Near English Rd, Rochester, NY 14616
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTM354ESS3 Replaced motor for stalling motor. The dishwasher tests good

Near Lacoma Ln, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Found compressor connection not hooked to compressor

Near Groveland Hill Rd, Geneseo, NY 14454
Dave F.

Dave F.

COOKTOP KITCHENAID KICU509XSS Unit has F47 error code . Replaced the module . Tested unit . Tested good .

Near Teal Dr, Fairport, NY 14450
David L.

David L.

DISHWASHER WHIRLPOOL WDF520PADM7 Unit still leaking after install called Techline. They could not provide an answer but recommended replacingSr7729086925Inlet water valve and float. ; ordrng 1 WPW10346525 (Float) and 1 W11175771 (Valve) and 1 WPW10195536 (Fill assm) and 1 WP8531323 (Gasket)

Near Bennett Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR GE GSS25GSHKCSS Unit is not cooling due to an open evaporator fan motor. Ordering motor ; ordrng 1 WR60X10307 (Evaporator fan)

Near South Dr, Rochester, NY 14612
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS571CIHB00 Ice maker is broken at the motor and twist tray . Ordering new ice maker W10873791; ordrng 1 W10873791 (icemaker)

Near Shire Oaks Dr, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Found unit has low charge. 5e unit had been tapped previously. Added refrigerant to get matching working until repair. ; ordrng 1 W10858281 (evaporator) and 1 WPW10143759 (DYE DRIER), dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER"

Near Phila St, Mendon, NY 14506
Steve M.

Steve M.

DRYER KENMORE 11087086601 "Found hinge is overextended and door is opening when closed. Ordering hinge. ; ordrng 1 WPW10310366 (hinge), dspstn on spec-tagged invntry: 1 279570 LATCH/STRIKE KIT"

Near Split Rock Rd, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Defrost thermistor is out of tolerance causing ice build up near fan. Ordering thermistor. ; ordrng 1 WPW10384183 (Thermistor)

Near Augustine St, Rochester, NY 14613
Evan E.

Evan E.

WASHER MAYTAG MVWX700XW2 Customer stating that unit wouldn’t fill or run cycle. Discovered f8e1 relating to long fill code and f7e1 relating to basket speed fault. Customer stated that valves on sink were recently changed. Actuated both water valves and both are functioning as they should. Ran tach verification test and confirm that speed sensor is functioning. Control is not correctly sensing when water is in tub due to drain pump timing out. Ordering control ; ordrng 1 W10480132 (CONTROL )

Near Magnolia St, Rochester, NY 14611
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Replaced board with same result board getting power but not sending power to other board. Ordering both boards ; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec)

Near Danforth Crescent, Rochester, NY 14618
Steve M.

Steve M.

RANGE WHIRLPOOL WFG540H0ES0 Rescheduled for next Friday; schdld next appmnt for 10/23 FRI !

Near Hook Rd, Farmington, NY 14425
David L.

David L.

DRYER WHIRLPOOL MGD6230RHW0 "Console ordered did not include led screen. Re ordering correct part ; ordrng 1 W11413566 (Console), dspstn on spec-tagged invntry: 1 W11406678 CONSOLE"

Near Clarkson Parma Townline Rd, Brockport, NY 14420
David L.

David L.

MICROWAVE WHIRLPOOL WML55011HS5 Unit is making a loud noise from the turn table ordering turn table motor ; ordrng 1 W11213881 (Turntable)

Near W Ridge Rd, Rochester, NY 14626
David L.

David L.

WASHER WHIRLPOOL LSC9355AN0 "Unit will not drain or spin because the lid switch will not close. Agitator dogs are broken causing poor agitation. Replaced switch and will return with agitator dogs to complete the repair Customer ; ordrng 1 80040 (Agitator dogs), dspstn on spec-tagged invntry: 1 285671 SWITCH-LID"

Near Woodmill Dr, Rochester, NY 14626
James J.

James J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Q1 n. Q2 n. Q3 n. Replace panel

Near Ivy Ridge, Rochester, NY 14617
Evan E.

Evan E.

WASHER WHIRLPOOL WTW6400SW0 Replacing bleach dispenser due to hose running to dispenser cracking and dripping from crack. Also replaced fill hoses per customer request. Tested unit. Unit tested good

Near Winslow Ave, Brighton, NY 14620
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE234GBL1 Replacing inner door panel and tub plugs due to original interior door panel having dent on top part of panel. Replaced panel. Installed tub plugs. Unit tested good

Near Palcham Dr, Rochester, NY 14618
James J.

James J.

MICROWAVE JENN AIR JMC3415ES01 Q1 n. Q2 n. Q3 n. Door grinding when opened and turntable makes shuttering noise. Found door panel not aligning on upper hinge and grinding. Turntable motor is binding and making noise. Need door and motor. Parts on back order. ; ordrng 1 W10865477 (motor-turn) and 1 W10872726 (door/mw)

Near Middlebury Rd, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER MAYTAG MDB8959SKZ0 Customer stated that unit is not draining and flashing code. Discovered f9e1 code for unit failing to drain. Discovered that chopper inside pump impeller has Broken off and causing pump impeller not to spin. Removed broken chopper. Tested unit. Unit tested good

Near Gateway Rd, Fairport, NY 14450
James J.

James J.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Q1 n. Q2 n. Q3 n. Unit leaks with filter installed. Filter was seized and housing of filter head cracked when filter was removed. Need plat and head. ; ordrng 1 W11346623 (FILTER HEAD) and 1 WP67001668 (plate- fil)

Near Arlberg Cir, Webster, NY 14580
Steve M.

Steve M.

DRYER MAYTAG MDE3706AYW Replaced rollers and idler and belt for noisy dryer. The dryer tests good.

Near Scottsville-Chili Rd, Scottsville, NY 14546
Evan E.

Evan E.

WASHER WHIRLPOOL WFW5620HW1 Customer stating that unit is producing squealing noise while unit begin to advance into spin. Discovered that noise is coming from suspension rods at rear of machine. Lubricated suspension rods and tested unit. Could not replicate noise. Unit tested good

Near Eaglewood Cir, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Replaced fan, diffuser, machine control, and thermistor due to freezing temps in the fresh food section. Set unit to recommended with the damper in the cold position. This should maintain freezer temperatures while preventing items from freezing in the fresh food section. Customer to monitor. Customer"

Near Lake Rd N, Hamlin, NY 14464
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Found freezer at room temp and frost and ice in fresh food section evaporator. No fans running. Recycled power for two minutes and the refrigerator started to cool properly. Removed frost and ice from fresh food section evaporator. Called tech line. Both thermistors in fresh food section tested good. Customer is going to monitor

Near Wedmore Rd, Fairport, NY 14450
David L.

David L.

RANGE KITCHENAID KODE500ESS02 Customer stating that the unit is heating by itself and sometimes shuts off by itself while in use. Stuck key error code found in diagnostics l. Recommending that the control and console be replaced together and the oven vent be sealed with foil tape. Customer has an NSI service agreement hat we no longer service . They agreed to pay us labor to install parts instead of using another service company with their warranty. Parts are still covered under the manufacturers warranty. ; ordrng 1 W11179310 (Control) and 1 W11086141 (Console)

Near Bay Point Cir, Rochester, NY 14622
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Found hub that is holding basket to gearcase was worn causing agitator to spin out of control in spin cycle causing we clothing at end of cycle. ; used 1 W10528947 (HUB) from stock

Near Deerfield Dr, Farmington, NY 14425
David L.

David L.

DRYER WHIRLPOOL WGD49STBW2 Customer decided not to have the dryer converted.

Near Lake Rd N, Hamlin, NY 14464
David L.

David L.

REFRIGERATOR GE PDS22MBRBWW Replaced control for not defrosting freezer. Removed ice fromEvaporator. Thermistors tested ok. Customer to monito

Near Lawrence Rd, Hilton, NY 14468
Steve M.

Steve M.

WASHER MAYTAG MVWC465HW0 Replaced lid lock for not locking lid causing no spin. ; used 1 W11307244 (LATCH) from stock

Near Mason St, Canandaigua, NY 14424
Steve M.

Steve M.

WASHER WHIRLPOOL WTW5000DW2 Tub broken going to office and picking one up tomorrow. Scheduling for tomorrow ; schdld next appmnt for 10/17 SAT !

Near N Main St, Springwater, NY 14560
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 Replaced compressor for not starting. The refigerator tests good ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

Near Flatiron Rd, Bloomfield, NY 14469
Evan E.

Evan E.

DRYER WHIRLPOOL MEDB766FW0 Customer stating that unit is still producing rattling noise after repair. Discovered that left side roller was sticking causing noise. Changed out rollers. Ran unit on hight heat for 20 mins could not replicate issue. Unit tested good ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock

Near Wildbriar Rd, Rochester, NY 14623
James J.

James J.

WASHER MAYTAG GHW9150PW2 Replaced customer supplied part

Near Orenda Dr, Rochester, NY 14622
James J.

James J.

REFRIGERATOR GE GSHS5KGXGCSS Replaced door stop. Door operates properly

Near Orenda Dr, Rochester, NY 14622
James J.

James J.

DRYER MAYTAG GEW9250PW1 Found heating element open. Replaced element and thermistor. Cleaned blower housing. Unit functions properly.

Near Orenda Dr, Rochester, NY 14622
James J.

James J.

OVEN KITCHENAID KEBS109BBL01 "QQ n. Q2 n. Q3 n. Unit not powering on. Bypassed thermal fuse and verified cooling fan operation. Replaced thermal fuse and preheated oven. Cooling fan remains on after cycle is ended. Oven functions properly ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"

Near Brookwood Dr, Webster, NY 14580
James J.

James J.

DRYER MAYTAG MEDE900VJ1 Dryer vent came loose. Reconnected vent and tested.

Near Cloister Ln, Webster, NY 14580
James J.

James J.

REFRIGERATOR WHIRLPOOL KBFS20EVWH10 Replaced gaskets and molded with heat gun. One year warranty on repair.

Near Railway Crossing, Webster, NY 14580
Steve M.

Steve M.

DISHWASHER GE GDF620HMJ2ES Replaced ui for unresponsive ui. The dishwasher tests good

Near Big Tree Rd, Hemlock, NY 14466
James J.

James J.

WASHER KENMORE 110.2512281 Q1 n. Q2 n q3 n. Unit not powering on. Disconnected all wires from control and reconnected and unit began functioning. Customer is to monitor. If problem persists replace control.

Near Pershing Dr, Rochester, NY 14609
James J.

James J.

REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Freezer feels warm. Fresh food at 35 set to 40. Replaced control and user interface. Customer is to monitor. If problem persists replace icemaker. WPW10300024; dspstn on spec-tagged invntry: 1 W11043763 CONTROL

Near Warrington Dr, Rochester, NY 14618
Evan E.

Evan E.

WASHER WHIRLPOOL MVWC465HW2 Replacing inlet assembly due to threads being stripped on original assembly causing unit to leak from inlet. Replaced water valve. Tested unit. Unit tested good

Near Burning Tree Ln, Penfield, NY 14526
Evan E.

Evan E.

WASHER MAYTAG MVWC565FW2 Customer stated that unit would not engage into spin. Checked for error codes no codes present. Ran tested cycle. Unit would not spin or agitate during cycle. Discovered that control is causing issue. Replaced control and tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11399433 CONTROL

Near Shadow Creek, Penfield, NY 14526
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE334GPS0 Replacing drain hose due to customer missing drain hose extension. Replaced extension and tested unit. Unit is draining as it should now. Unit tested good

Near Lafayette Pkwy, Rochester, NY 14625
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH53520CS7 Customer stated that door would not acknowledge once it was opened and interior light was not functioning. Issue is with interlock switches. Replaced interlock switches. Tested unit. Unit tested good ; used 1 W11244490 (INTERLOCK) from stock

Near Harvard St, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL ED2FHEXVB01 Replaced the thermostat and ice door flap with kit . Tested unit . Tested good .

Near Boston St, Rochester, NY 14621
Steve M.

Steve M.

DRYER MAYTAG MED7230HW0 Found the power coming to dryer was bad. L1 has 120 L2 has 63 volts causing tNo heat to dryer.

Near Meigs St, Rochester, NY 14620
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7500GC2 Washer had spin limited by water temp error code. Tested valve and cold water was shooting out hot water valve when turned on. Replaced water valve and washer tests good. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE

Near Quincy St, Rochester, NY 14609
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDTA50SAHW0 Found f7e1 no heat error code. After inspection found the heater wire was disconnected from heater. Reconnected and tested. The heater is heating now.

Near Kent Park, Brighton, NY 14610
Evan E.

Evan E.

RANGE WHIRLPOOL WFE505W0HW1 Replacing terminal block and harness due to unit burning up at L1 terminal. Replaced all parts. Tested unit. Unit tested good

Near Ravenwood Ave, Rochester, NY 14619
James J.

James J.

REFRIGERATOR WHIRLPOOL WRT519SZDW06 Q1 n. Q2 n. Q3 n. Replaced freezer door. Fresh food door gasket comes loose. Reinstalled gasket and applied silicone around it. Molded gasket with heat gun.

Near Stenson St, Rochester, NY 14606
Steve M.

Steve M.

DISHWASHER GE GDF570SSJ0SS Quoted for ui replacement due to becoming unresponsive and after power recycle it works for a while. ; rqstng P&A on 1 WD21X23703 (UI)

Near Croydon Rd, Rochester, NY 14610
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