Service History 3 - Appliance Tec

We serviced a

WHIRLPOOL FREEZER

Model WRX735SDHZ07

Near Rochester, NY 14624

Zach L

Job Details: 04/30/2025

Replaced compressor. Vacuumed to 500 microns and recharged with 53g of R600a. Temps and pressures at startup tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3236RZ00

Near Fairport, NY 14450

Zach L

Job Details: 04/30/2025

"Ice maker half way through harvest cycle on arrival. Only a single small cube was harvested, 2 other small cubes in ice bucket. Customer having trouble with water dispenser, found kink in water line restricting flow. After fixing kink in line, ice maker completed harvest cycle and filled completely. Customer has low water pressure supplied to fridge and in home filtration, advised customer bypass refrigerator filter."

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Geneva, NY 14456

Andres V

Job Details: 04/30/2025

"Replaced the bake and broiler harness. Tested unit multiple times, unit is lighting properly now."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Victor, NY 14564

Ben H

Job Details: 04/30/2025

Replaced both tubs and the motor and gearcase and other parts. Recalibrated and tested unit ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Rochester, NY 14616

Dave L

Job Details: 04/30/2025

ReplacedControl and stator due to motor speed fault

We serviced a

MAYTAG DRYER

Model MGD5630HW1

Near Rochester, NY 14616

Dave L

Job Details: 04/30/2025

"Replaced control, thermistor and thermostat. Sealed vent at blower."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Fairport, NY 14450

Zach L

Job Details: 04/30/2025

RC and FZ at room temperature. Three way valve will not actuate. Compressor will not start.; ordrng 1 W11590197 (3 way valve) and 1 W10779331 (Compressor) and 1 W11504415 (8.5x8) and 1 W11504416 (8.5x6) and 1 W11504431 (7x5) and 3 W11504447 (5x1.8)s and 2 W11506623 (5x5)s and 1 W11504432 (6x5)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Pittsford, NY 14534

Zach L

Job Details: 04/30/2025

RC evaporator frosted over. Blockage in drain line. Cleared frost buildup and cleared blockage. All defrost components tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT359SFYW00

Near Pittsford, NY 14534

Zach L

Job Details: 04/30/2025

Replaced evaporator fan

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBB05

Near Geneva, NY 14456

Andres V

Job Details: 04/30/2025

"Compressor is not running, i tried to start compressor in a diagnostic but would not. Compressor does get power, oh med out compressor windings and they all tested open ; ordrng 1 W11547313 (Compressor) and 1 W11504416 (8.5/6) and 1 W11504431 (7/5) and 1 W11506621 (6NK) and 1 W11506635 (Charging tube) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8), dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ"

We serviced a

GE REFRIGERATOR

Model PVD28BYNFS

Near Irondequoit, NY 14622

Dave L

Job Details: 04/30/2025

Inverter will not power on. Ordering control and compressor ; rqstng P&A on 1 WR55X36435 (Inverter) and 1 WR55X48225 (Control)

We serviced a

KITCHENAID OVEN

Model KSDB900ESS1

Near Webster, NY 14580

Dave L

Job Details: 04/30/2025

Replaced open bake element ; ordrng 1 W10779716 (Element)

We serviced a

JENN AIR DISHWASHER

Model JDB3200AWS4

Near Rochester, NY 14610

Dave L

Job Details: 04/30/2025

Customer has been having difficulty getting the console to respond. Console is NLA

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKW1

Near Rochester, NY 14618

Ben H

Job Details: 04/30/2025

Found that the loud noise was caused by something broken internally in the sump and motor. Customer is calling to purchase a extended warranty. If the customer calls back or the warranty company sends the job then order W11416363 sump and motor

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Pittsford, NY 14534

Ben H

Job Details: 04/30/2025

Drip tray head water in it again I emptied out the drip tray and test it on a diagnostic cycle and could not find any leaks anywhere. I also ran a quick wash cycle for about 20-30 minutes and could not find any leaks anywhere everything was dry underneath. I instructed the customer to try wiping down the door seal and the door where it makes contact with the seal in case that is causing an issue that I am not seeing. Instructed the customer to run a couple cycles and see if issue comes back and if it does then customer needs around a 30 minute heads up to start a cycle so we can catch it at the end of the cycle and see if that makes any difference

We serviced a

JENN AIR OVEN

Model JDS1750ES1

Near Williamson, NY 14589

Andres V

Job Details: 04/30/2025

Control board is not sending power to the UI display. Unit has a mice infestation and keeps taking out the control.; ordrng 1 W10803488 (Control board)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Ontario, NY 14519

Andres V

Job Details: 04/30/2025

"Found debris stuck in the drain pump causing impeller to not move freely. Vacuumed out pump housing put unit back together and tested it, unit is draining now. Customer had unit out of cavity when I got there"

We serviced a

WHIRLPOOL DRYER

Model WCD5090JW0

Near Rochester, NY 14618

Dave L

Job Details: 04/30/2025

"Found pump motor making noise. Ordering pump, bearing and rollers ; ordrng 1 W11516811 (Pump) and 1 Bearing (Drum) and 1 W11519506 (Drum roller), used 1 Sh15 (Sh) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ12

Near Spencerport, NY 14559

Dave L

Job Details: 04/30/2025

Replaced iceMaker due to no ice

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Fairport, NY 14450

Ben H

Job Details: 04/30/2025

Replaced the drain hose due to a pinhole leak in the hose and tested unit

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Webster, NY 14580

Andres V

Job Details: 04/30/2025

"I checked the drain pump and the stand piped to make sure water wasnt siphoning itself back into unit. Chceked to make sure unit is leveled. I centered basket, checked tub ring to make sure I could hear water inside it. Checked suspension rods. Unit will spin ok until it kicks into a high spin and then it starts jumping around Sr 7741456087; schdld next appmnt for 5/2 FRI AM"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS3

Near Spencerport, NY 14559

Dave L

Job Details: 04/30/2025

Adjusted hinges due to noise

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Rochester, NY 14608

Zach L

Job Details: 04/30/2025

"F3E0, temp out of range. Found damaged wire connecting temp probe to board. Repaired wire and tested oven on bake. Temp sensing working properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ3

Near Canandaigua, NY 14424

Ben H

Job Details: 04/30/2025

Unit had a very slow leak from the dispenser seal in the door. I replaced the dispenser due to it not sealing correctly to the door and tested unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM1

Near Penfield, NY 14526

Zach L

Job Details: 04/30/2025

Drain tube plugged. Cleared drain tube and cleared ice from unit

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Hilton, NY 14468

Dave L

Job Details: 04/29/2025

Replaced control due to unit starting on its own

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Canandaigua, NY 14424

Ben H

Job Details: 04/29/2025

I mixed up the numbers somewhere along the line and received a square sump and motor. Ordered the correct round sump and motor and rescheduled; ordrng 1 W11665769 (Sump and pump)

We serviced a

WHIRLPOOL DRYER

Model WGD6720RW0

Near Canandaigua, NY 14424

Ben H

Job Details: 04/29/2025

Sr 7741322871 I replaced the door switch and the ACU board and the unit was still doing the same thing with it taking a couple seconds to recognize that the door is closed. I called tech line again and we tested the main harness and that is working properly and getting the correct reading. Due to that test and the parts I've already replaced techline advised me that everything on the machine is functional and the unit operates as it should

We serviced a

AMANA MICROWAVE

Model AMV2307PFS05

Near Rochester, NY 14619

Andres V

Job Details: 04/29/2025

Checked the amperage unit checks out ok. I plugged unit into a different circuit outlet and it worked out. Customer needs to replace the breaker Sr 7741453186

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Victor, NY 14564

Ben H

Job Details: 04/29/2025

Found no continuity in the heating element indicating a broken element. Ordered hear element ; ordrng 1 WP3387747 (Element)

We serviced a

WHIRLPOOL WASHER

Model CHW8990AW0

Near Rochester, NY 14605

Dave L

Job Details: 04/29/2025

Replaced open water valves ; used 1 Sh15 (Sh) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Victor, NY 14564

Ben H

Job Details: 04/29/2025

Replaced the adjuster on the left side of the top rack and reinstalled top rack

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, NY 14609

Dave L

Job Details: 04/29/2025

Replaced control due to drain lockout.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW10

Near Victor, NY 14564

Ben H

Job Details: 04/29/2025

I found that the start relay for the compressor was broken and could not start up the compressor. Ordered start device ; ordrng 1 W11524472 (Start device)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Rochester, NY 14618

Zach L

Job Details: 04/29/2025

Defrost heater was not reconnected after service. Evaporator became frosted over. Cleared frost and reconnected heater.; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPB2

Near Farmington, NY 14425

Ben H

Job Details: 04/29/2025

Unit does not spray any water at all. Power going to sump motor but it's not spraying any water out. Ordered sump and motor ; ordrng 1 W11613479 (Sump and motor)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Macedon, NY 14502

Ben H

Job Details: 04/29/2025

Replaced belt due to it being loose and squeaking when in spin cycle ; used 1 W11239857 (BELT) from stock

We serviced a

MAYTAG RANGE

Model MER8800FZ2

Near Rochester, NY 14617

Dave L

Job Details: 04/29/2025

Bake element is open. Ordering bake element ; ordrng 1 W10779716 (Element)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Pittsford, NY 14534

Ben H

Job Details: 04/29/2025

Unit giving an f8 e4 error code. I inspected the float switch and ran a diagnostic cycle and recalibrated the control board and the error code went away and the unit operates as it should

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3O

Near Rochester, NY 14621

Dave L

Job Details: 04/29/2025

Wash light remains on all the time re ordering control; ordrng 1 W11608056 (Control)

We serviced a

WHIRLPOOL WASHER

Model MVW5035MW2

Near Rochester, NY 14606

Dave L

Job Details: 04/29/2025

Adjusted drain hose install toAvoid water syphoning back into washer

We serviced a

WHIRLPOOL OVEN

Model WFGS3530RS0

Near Rochester, NY 14625

Zach L

Job Details: 04/29/2025

Replaced DSI board and tested. Oven lighting immediately every time

We serviced a

WHIRLPOOL RANGE

Model WFES3330RZ0

Near Brockport, NY 14420

Dave L

Job Details: 04/29/2025

Found customer was broiling with door open causing the control to terminate voltage to broil element after 10 seconds. This is normal operation

We serviced a

WHIRLPOOL DRYER

Model WGD4800XQ4

Near Rochester, NY 14615

Andres V

Job Details: 04/29/2025

"Ignitor is not getting any voltage, the flame spreader is ohmin out correctly. Unit is in a closet and cannot be taken out because they built the closet around it. Customer is going to need to get dryer out."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Greece, NY 14616

Andres V

Job Details: 04/29/2025

"Unit has a locked rotor error code, I can moved basket freely and runs a diagnostic cycle but wont start a normal cycle.; ordrng 1 W11260238 (Rotor) and 1 W11627517 (Control board)"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Webster, NY 14580

Andres V

Job Details: 04/29/2025

"I spoke with customer and informed her last time that the issue was her plumbing, she stated that she was able to do a full load today. Informed her that if I can't duplicate problem or find an issue I will have to charge a service fee"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Ontario, NY 14519

Andres V

Job Details: 04/29/2025

"Found unit with error code F9E1. Drain pump wire was damaged, replaced the harness and installed clip. Tested unit out, unit is draining properly; dspstn on spec-tagged invntry: 1 W11643701 HARNS- WIRE"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Webster, NY 14580

Andres V

Job Details: 04/29/2025

Found dispenser solenoid fell out of place that caused dispenser door to not open. Replaced the dispenser and tested unit.

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Rochester, NY 14607

Andres V

Job Details: 04/29/2025

"I replaced the control board and the lid lock, ran a diagnostic cycle. Also started a normal cycle, unit is working properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB03

Near Rochester, NY 14625

Zach L

Job Details: 04/29/2025

"Customer complaint is grinding noise when closing freezer door. No washer between freezer door and center hinge, needs washer.; ordrng 1 WP487802 (Washer)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD606ESS01

Near Macedon, NY 14502

Zach L

Job Details: 04/29/2025

"Issue persists. Full frost pattern, no excess frost buildup. Contacted techline. SR#7741225378 Techline advised that no ceiling is over unit. Installation instructions specify that foam gasket at top of unit needs to be sealed against a surface to ensure proper ventilation. Informed customer, customer will install piece of cabinetry as instructed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS12

Near Pittsford, NY 14534

Zach L

Job Details: 04/29/2025

Damper intermittently making noise. Needs new damper; ordrng 1 WPW10594329 (Damper)

We serviced a

JENN AIR OVEN

Model JJW3830IL01

Near Pittsford, NY 14534

Zach L

Job Details: 04/29/2025

"Replaced lower control and upper door switch. Lower oven door damaged, instructed customer not to use lower oven until door is repaired. Tested upper oven, operated properly.; ordrng 1 W11325529 (Door glass)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Rochester, NY 14611

Andres V

Job Details: 04/29/2025

Replaced the sump and pump. Tested unit out and watched for leaks. Unit is working properly.

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Webster, NY 14580

Zach L

Job Details: 04/29/2025

"Replaced motor and tested. Belt slipping. Replaced belt. Ran full diagnostic cycle, all functions operating correctly.; used 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW3

Near Rochester, NY 14624

Zach L

Job Details: 04/29/2025

"Motor causing squeaking and rattling, needs new motor; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"

We serviced a

GE RANGE

Model CGS700P2MS2S1

Near Hilton, NY 14468

Dave L

Job Details: 04/28/2025

Replaced probe and receptacle. Tested ok

We serviced a

WHIRLPOOL VENTHOODS

Model KVWB606DSS4

Near Macedon, NY 14502

Zach L

Job Details: 04/28/2025

"Finish chipped on front of unit. No part available to replace damaged section. Contacted techline to document, SR#7741440555 Customer to contact customer service for resolution."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Rochester, NY 14609

Andres V

Job Details: 04/28/2025

"Drain hole was clogged with debris, I cleared all the ice and poured water down drain. When taking unit apart the diffuser was missing the styrofoam.; ordrng 1 W11126274 (Air tower)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ12

Near Spencerport, NY 14559

Andres V

Job Details: 04/28/2025

"Cycled ice maker I could hear gears turning but not the paddles, ice maker did call for water but will need replaced.; schdld next appmnt for 4/30 WED AM"

We serviced a

GENERAL ELECTRIC RANGE

Model CGY366P4TW

Near Rochester, NY 14606

Dave L

Job Details: 04/28/2025

"Bake cycle trips breaker could not locate short to ground . Ordering harness, bake Ignitor and control ; rqstng P&A on 1 WB18X39634 (Ignitor), ordrng 1 WB27X42047 (Control), rqstng P&A on 1 WB18X39318 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT359SFYW00

Near Pittsford, NY 14534

Zach L

Job Details: 04/28/2025

"Drain line blocked, causing ice buildup and evap fan failure. Cleared ice buildup and cleared blockage from drain tube. Needs new evap fan; ordrng 1 WP2315539 (Fan)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Rochester, NY 14611

Andres V

Job Details: 04/28/2025

Unit has a F7E1 for wash motor not running. I started a normal cycle and could hear the pump humming trying to work.; schdld next appmnt for 4/29 TUE !

We serviced a

KITCHENAID ICEMAKER

Model n/a

Near Rochester, NY 14617

Andres V

Job Details: 04/28/2025

"Customer informed me that he unplugged unit and plugged it back in, unit is making ice"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14620

Andres V

Job Details: 04/28/2025

"Replaced the cam and belt. Ran a diag cycle, unit is working properly"

We serviced a

WHIRLPOOL WASHER

Model WFW9400VE01

Near Rochester, NY 14609

Dave L

Job Details: 04/28/2025

Replaced open water valve

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Rochester, NY 14613

Dave L

Job Details: 04/28/2025

Replaced seized drain pump ; dspstn on spec-tagged invntry: 1 W11578225 PUMP- WATER

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Rochester, NY 14626

Dave L

Job Details: 04/28/2025

"Gearcase is loud. Ordering Gearcase ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W11550891 (Agitator), dspstn on spec-tagged invntry: 1 W11700916 LATCH"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near West Henrietta, NY 14586

Zach L

Job Details: 04/28/2025

"Replaced gearcase, rotor, and slider. Calibrated unit. Ran full diagnostic cycle, all operations functioning properly.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"

We serviced a

GE RANGE

Model PSS93YP8FS

Near Rochester, NY 14618

Zach L

Job Details: 04/28/2025

"Customer complaint is oven not functioning and oven light always on. Unit was serviced previously to correct burner. Oven door switch was not reinstalled correctly after service, unit unable to sende door closed. Properly installed door switch and tested"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Henrietta, NY 14467

Andres V

Job Details: 04/28/2025

"Could not get unit to duplicate leaking issue, customer did state she had pots and pan in dishwasher when it leaked. I believe that was the issue water deflecting from pots and pans."

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW1

Near Bloomfield, NY 14469

Ben H

Job Details: 04/28/2025

I found that the screw on the rotor was loose causing the rotor to rub against the stator and make a squealing noise. I inspected both the rotor and stator and there was no damage to either of them. I tightened up the screw and they both operate correctly with no noise

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ08

Near Penfield, NY 14526

Ben H

Job Details: 04/28/2025

I found ice buildup in the freezer door where the ice bin sits causing the gears on the dispenser motor and ice bin to not correctly line up resulting in no ice dispensing. Cleared out the ice blockage and unit dispenses ice properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Pittsford, NY 14534

Ben H

Job Details: 04/28/2025

Unit was giving a f8 e4 error code for the drip tray underneath. Customer stated that his son Opened the door mid cycle and the code came right after that When I arrived the drip trade not have any water in it but the customers stated that he moved the dishwasher around and the water splashed out when he was moving appliance. I cleared the code and then tested unit thoroughly and could not find any evidence of a leak anywhere in the front of the back. Calibrated the board and instructed customer to not open the door mid cycle because that will cause water to spray out of the tub and possibly run down the machine tripping that float switch

We serviced a

MAYTAG RANGE

Model MER8800FZ0

Near Fairport, NY 14450

Ben H

Job Details: 04/28/2025

I found where the main harness connects to the bake element shorted out damaging both the element and the bake element. Ordered main harness and element ; ordrng 1 W11188459 (Main harness) and 1 W10779716 (Bake element)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Rochester, NY 14612

Dave L

Job Details: 04/24/2025

Replaced stripped iceContainer ; used 1 Sh15 (Sh) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV

Near Rochester, NY 14625

Dave L

Job Details: 04/24/2025

Installed ice maker

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Ontario, NY 14519

Dave L

Job Details: 04/24/2025

Replaced evaporator and drier due to low side leak. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBH01

Near Webster, NY 14580

Dave L

Job Details: 04/24/2025

"Unit has a low side leak. Customer willLet us know if we are going to proceed ; rqstng P&A on 1 W11492867 (Evaporator) and 1 WPW10143759 (Uv), used 1 Sh15 (Sh) from stock, states that autho needed"

We serviced a

WHIRLPOOL FREEZER

Model WRF535SWZ11

Near Hilton, NY 14468

Dave L

Job Details: 04/24/2025

Customer concerned with freezer temp. Found temperature to be consistent with set points on control

We serviced a

AMANA RANGE

Model AER5830VAX0

Near Rochester, NY 14609

Zach L

Job Details: 04/24/2025

"Customer complaint is unit will not preheat. Broil element bent out of shape, shorting to body of unit. Unbent broil element. No damage to any components. Tested on bake and broil. Broil relay stuck on, overheating. Needs new control board; ordrng 1 WPW10476695 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, NY 14621

Andres V

Job Details: 04/24/2025

Replaced the FF door. Door now stops and doesnt open all the way.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Hilton, NY 14468

Dave L

Job Details: 04/24/2025

Sr7741412943 unit turns on by itself.Documented with safety team. Ordering control ; ordrng 1 W11683480 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Rochester, NY 14609

Zach L

Job Details: 04/24/2025

"Partial frost pattern. Low side pressure -22inHg, high side pressure 99psi. Very slow to equalize. Partial restriction in sealed system. Removed drier and isolated low pressure side of sealed system. Flushed with 250psi nitrogen. Reconnected tubing. Replaced drier. Vacuumed to 500 microns and recharged with 64g of R600a. All pressures and temps check good, frost pattern forming properly. Parts and labor of sealed system repair covered by manufacturer limited warranty. Customer has extended warranty but no dispatch, customer will contact warranty company for reimbursement of service fee.; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 1 W11504416 COUPLER BR 8.5X6 , and 1 W11506635 VALVE 1/4"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Canandaigua, NY 14424

Ben H

Job Details: 04/24/2025

I found the water line to the dispenser was frozen. I defrosted the line and the water dispenses now. Customer says the food in the ff section was freezing. I found the temp in the ff section to be set lower then recommended. In a diagnostic test everything seemed to function correctly and I couldn't find any mechanical issues. I raised the temp back up to the recommended setting and instructed customer to monitor the temp for a couple days

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Victor, NY 14564

Ben H

Job Details: 04/24/2025

"Got everything off of the gearcase but when I went to remove the gearcase I could not get it off the the unit. I tried various methods and it would not budge. Gearcase has welded into the tub. I ordered the inner and outer tub and will have to remove them all together ; ordrng 1 W11178227 (Basket) and 1 W11219115 (Tub) and 1 W11551646 (Spanner nut), dspstn on spec-tagged invntry: 1 W10734521 SLIDER"

We serviced a

GE DRYER

Model GTD42GASJ2WW

Near Irondequoit, NY 14609

Andres V

Job Details: 04/24/2025

Found rear bearing worn out and front ones as well. Replaced both parts and tested unit. Unit no longer makes noise.

We serviced a

WHIRLPOOL OVEN

Model KFED500ESS06

Near Rochester, NY 14624

Andres V

Job Details: 04/24/2025

Replaced the terminal block and installed new power cord. Tested out all burners and both ovens. Unit is working properly

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Victor, NY 14564

Ben H

Job Details: 04/24/2025

Control board was continuously sending power to the drain pump. I replaced the control board and calibrated unit on a diagnostic cycle

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Rochester, NY 14618

Ben H

Job Details: 04/24/2025

I replaced the harness and tested the unit on a quick cycle. Customer is satisfied with how it runs and I instructed the customer to use a washer cleaner and run a clean washer cycle to get rid of some existing suds

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Pittsford, NY 14534

Ben H

Job Details: 04/24/2025

I found the the spring for the door hinge on the left hand side had become disconnected from the hinge. Due to this being the second time in about 6 months that this has happened I replace the hinge on the left hand side

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Spencerport, NY 14559

Andres V

Job Details: 04/24/2025

I replaced the control board and the motor. Unit ran a diag cycle successfully and is working properly

We serviced a

MAYTAG DRYER

Model MGD5630HW1

Near Rochester, NY 14616

Dave L

Job Details: 04/24/2025

"Customer has to run unit twice on time dry. Suspecting thermostat. Ordering thermostat, thermistor and control ; ordrng 1 WP3391912 (High limit) and 1 WP8577274 (Thernistor) and 1 W11417005 (Control)"

We serviced a

MAYTAG RANGE

Model MFGS8030RZ0

Near Rochester, NY 14626

Andres V

Job Details: 04/24/2025

"I inspected part before being installed, realized it was the wrong part and burner head will not fit nor will the orfice line up with cooktop hole. Got pictures of side by side comparison and how burner head wont fit orfice holder."

We serviced a

GE REFRIGERATOR

Model GFE28GYNFFS

Near Penfield, NY 14526

Zach L

Job Details: 04/24/2025

"On arrival refrigerator measured 37 degrees, freezer at -1. Contacted techline. Techline advised using service tool to monitor temps in unit. Temperatures measure normal for past 2 days, but compressor intermittently runs for extended time, signalling stalling compressor. Techline advised replacing compressor.; rqstng P&A on 2 WR97X10076 (8.5x6)s and 1 WR97X10142 (10x8) and 1 WR97X10033 (6x4) and 1 WR97X32111 (6x3.5) and 1 WR87X23410 (Compressor), states that autho needed"

We serviced a

WHIRLPOOL OVEN

Model WFGS3530RS0

Near Rochester, NY 14625

Zach L

Job Details: 04/24/2025

DSI board supplying incorrect voltage to spark ignitor. Needs new DSI board.; ordrng 1 W10898291 (DSI board)

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near West Henrietta, NY 14586

Ben H

Job Details: 04/24/2025

I found that the screw holding the rotor had come loose causing the rotor to rub against the stator and creating a grinding noise. I tightened up the screw and tested unit and there's no more noise.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near West Henrietta, NY 14586

Zach L

Job Details: 04/24/2025

Unit leaking through gearcase. Needs new gearcase and all parts damaged by water replaced; ordrng 1 W11393685 (Gearcase) and 1 W10754161 (Rotor) and 1 W10734521 (Slider)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, NY 14608

Zach L

Job Details: 04/24/2025

Pressure sensor on board failed. Replaced control board and tested with full diagnostic cycle.

We serviced a

WHIRLPOOL RANGE

Model MES8800PZ1

Near Webster, NY 14580

Andres V

Job Details: 04/24/2025

"Replaced the front glass panel, reinstalled door to oven."