We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Hilton, NY 14468
James
Job Details: 08/31/2021
Water not dispensing. Kick panel will not go on. Found water bladder frozen. Defrosted water lines and tested dispenser and icemaker successfully. Wheels were on the opposite side not allowing kick panel to go on. Reinstalled wheels and kick panel.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Macedon, NY 14502
Dave
Job Details: 08/31/2021
"Dryer constantly spraying water from myst sprayer while unit is plugged in. Tested valve in diagnostics and wont turn off. Checked power from ACU to valve it is getting 80volts even when not running. ordering ACU W11526004 and water valve W11213863; ordrng 1 W11526004 (ACU), used 1 W11213863 (Water valve) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Avon, NY 14414
Steve
Job Details: 08/31/2021
Ordering door panel for dented panel. Ordering right front burner for not lighting properly. ; ordrng 1 W10874825 (Door panel) and 1 WPW10515455 (Burner)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Henrietta, NY 14586
Steve
Job Details: 08/31/2021
Ordering main control for persistent out of balance loads and walking while spinning. ; ordrng 1 W11322903 (Acu)
We serviced a
WHIRLPOOL WASHER
Model WTW6700TW2
Near Ontario, NY 14519
Dave
Job Details: 08/31/2021
Ran unit in auto diagnostics. Everything is functioning but there is a lot of water underneath machine. Looked under machine and saw water coming from drain pump. Drain pump has crack in housing and is leaking a lot of water. ; ordrng 1 W10536347 (drain pump asm)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, NY 14624
Steve
Job Details: 08/31/2021
"Sr# 7731635991 On arrival the console had a lot of condensation on it. No error codes. Called tech line and they want the ui replaced and hot water temp coming in tested. It is 138 degrees. Hot should not be more than 120. Recommended customer is warm cycle instead or lower hot water tank temp. Ordering ui; ordrng 1 W11135391 (Console), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY and 1 W11135392 CONTROL"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14624
Steve
Job Details: 08/31/2021
Customer stated after using a bleach wash on the next wash the bleach had been still in machine and got on the clothing. Found the washer front was low and basket was hitting front of washer cabinet. Lowered front legs about an inch to level the washer. The bleach did not get fully drained out on previous wash. Filled with cold water and agitated and drained to clean washer out of any residual bleach. The washer tests good.
We serviced a
KITCHENAID DISHWASHER
Model KUDH03DTSS3
Near Pittsford, NY 14534
Steve
Job Details: 08/31/2021
The dishwasher needs new rails with self closures. The parts are back ordered and 152 each . The customer is going to replace.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Pittsford, NY 14534
Steve
Job Details: 08/31/2021
Replaced freezer led for shorted led that was causing lights to strobe. The lights tested good. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model URB551WNGZ
Near Canandaigua, NY 14424
Steve
Job Details: 08/31/2021
Sr# 7731631269Replaced control and found the control was not functioning properly. Ordering another control; ordrng 1 W10846758 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS11
Near Webster, NY 14580
Dave
Job Details: 08/31/2021
Light bulb staying on and cant be turned off by control. Unit needs new control board. Ordering control board W11545876. ; dspstn on spec-tagged invntry: 1 W11182110 CONTROL and 1 W11244490 INTERLOCK
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Rochester, NY 14612
James
Job Details: 08/31/2021
Icemaker dispensing ice in long strips that clog dispenser and leak. Need icemaker; ordrng 1 W11483245 (Icemaker)
We serviced a
KENMORE WASHER
Model 110.24722300
Near Irondequoit, NY 14622
Evan
Job Details: 08/31/2021
Called customer to inform them tech was in route to home. No response left voicemail. Arrived at home no answer at door. Waited 15 mins . Tagged door for customer to contact office to reschedule ; dspstn on spec-tagged invntry: 1 3949247V SWITCH-LID
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Webster, NY 14580
Dave
Job Details: 08/31/2021
Found back wall of freezer completed covered in frost. Evaporator was iced up solid and ice hitting evaporator fan. Tested bi metal in diagnostics and it tested open when it should be closed. Bi metal is bad. Defrosted evaporator. Set temperatures to recommended. Ordering Bi metal W11032800; ordrng 1 W11032800 (motor-evap)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AEQ
Near Penfield, NY 14526
Dave
Job Details: 08/31/2021
"Checked water pressure at water dispenser, flow is good. Found ice cubes jammed between auger and ice tray. Removed ice. Auger has a lot of play possibly causing it to jam. Cycled ice maker. Ice maker cycled and filled with water. Customer will monitor. If problem persists order ice maker W10583817; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42MF
Near Rochester, NY 14626
David
Job Details: 08/31/2021
"Replaced compressor, heat exchanger, and evaporator due to poor cooling. Charged via wattage against head pressure per techline. Customer to monitor after 24 hours. May need to adjust charge customer will let us know ; dspstn on spec-tagged invntry: 1 W11506619 COUPLER"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Irondequoit, NY 14622
Evan
Job Details: 08/31/2021
Replacing power cord due to unit being delivered with cord that was missing ground terminal. Replaced power cord. Tested unit. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Webster, NY 14580
Evan
Job Details: 08/31/2021
Customer stated that unit was producing noise while in use. Found that idler pulley was seized causing issue. Replaced pulley and rollers using dryer repair kit. Ran test cycle once reassembled. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
GE DRYER
Model GTX22EASK0WW
Near Marion, NY 14505
Evan
Job Details: 08/31/2021
Replacing timer due to contacts in timer going bad causing unit to continually run. Replaced timer. Tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Rochester, NY 14609
Evan
Job Details: 08/31/2021
Rescheduling customer for Friday 9/3 customer will be getting paid on this date and will be able to pay for repair then ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14612
James
Job Details: 08/31/2021
Icemaker broken in two. Replaced Icemaker and cleaned condenser. Cycled icemaker successfully in diagnostics. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Rochester, NY 14612
James
Job Details: 08/31/2021
"Unit freezing in fresh food evap. Tested fan and verified cycle 7 is option 2. Defrosted evap and replaced thermistor. Found ff drain clogged. Fresh food door gaskets are torn. Need main control for defrost issues and door gaskets fip. ; rqstng P&A on 1 W10843055 (Control) and 2 W10407212 (Gasket)s, dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Rochester, NY 14612
James
Job Details: 08/31/2021
Replaced valve and tested dispenser and manual fill for icemaker. Icemaker filled properly. If problem persists replace W10873791 & W11212392
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM
Near Pittsford, NY 14534
Dave
Job Details: 08/30/2021
"6 degrees in freezer section set to 0. 38 in fresh food section set to 38. Found ice build up in back of freezer on evaporator. Defrosted freezer section evap. Checked defrost heater, working. Checked evap fan, working. Checked 3 way valve, working. Checked compressor, working. Good frost pattern developed on freezer evap. Customer will monitor. If problem persists order W10728094"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Hilton, NY 14468
David
Job Details: 08/30/2021
The wrong door was pre ordered. Re ordered door ; ordrng 1 W11518736 (Left side door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Pittsford, NY 14534
Steve
Job Details: 08/30/2021
"Found the top shelf in freezer when pulled out the bar that keeps it pulling straight falls out. Ordering bar, rails and holders ; ordrng 1 W11173556 (Shaft) and 1 WPW10474716 (Gear spur left) and 1 WPW10474715 (Gear spur right) and 1 WPW10516603 (Rail) and 1 W11489994 (Rail)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf535swhz00
Near Rochester, NY 14626
David
Job Details: 08/30/2021
The left side freezer drawer slide has come out of its track. This will need to be replaced. The door switch is shorted and will not send power to the icemaker. Ordering slide and switch; ordrng 1 W11396033 (Switch) and 1 WPW10120018 (Slide) and 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Webster, NY 14580
James
Job Details: 08/30/2021
Door gaskets torn. Replaced gaskets and molded with heat gun.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Ontario, NY 14519
James
Job Details: 08/30/2021
Dryer smells while in use. Flame is orange and causing soot and odor. Need valve due to faulty gas regulator; ordrng 1 280119 (Burner) and 1 W10606694A (Orifice)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Rochester, NY 14626
David
Job Details: 08/30/2021
Impeller on the drain pump is no longer attached. Ordering pump; ordrng 1 W11396717 (Drain oump)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Fairport, NY 14450
Steve
Job Details: 08/30/2021
Found the freezer top led above the ice maker was out Causing no lights freezer. Replace and the lights turned on as expected. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Walworth, NY 14568
Dave
Job Details: 08/30/2021
Customer saying gas coming from rear left burner. Used soapy water on the gas fittings on top of range and fittings on rear of unit. All fittings tested good no visible signs of leaking. Tightened all gas fittings to be sure theyre theyre not leaking. Could not find any signs of leaking. Called trade care they dispatched job SWPP828F54F7-1 . Unit tested good . Customer will monitor.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Macedon, NY 14502
Steve
Job Details: 08/30/2021
Replaced gearcase for leaking oil and not washing. The washer tests good. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Fairport, NY 14450
Dave
Job Details: 08/30/2021
37 in fresh food section set at 37. Removed water bladder from unit and defrosted bladder. Reinstalled bladder. Replaced the evaporator insulation and evaporator cover. Used perma gum at the opening in the cabinet and the exterior where the water line passes through for the bladder. Foil taped the top of foam insulation to seal off cold air leakages. Unit tested good. If problem persists call techline.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Pittsford, NY 14534
Evan
Job Details: 08/30/2021
"Customer is stating that unit will not run wash cycle due to corner of lid cracking at hinge causing issue. Tech confirmed issue and also found error code f5e2 for lid lock not latching.Lid has begun to separate and lid will not close correctly causing lid not to latch. Lid will need to be replaced due to this issue. Tech was able temporarily repair unit while waiting for part. Ordering Lid ; ordrng 1 W11101059 (Lid), used 1 S&H from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DBL2
Near Rochester, NY 14618
Evan
Job Details: 08/30/2021
Customer stated that unit was failing to fill with water. Checked for error codes. Unit displaying code f6e4 for float switch stuck open. Ran diagnostic cycle. Confirmed float switch was functioning. Could not get unit to fail while in home. Tested unit multiple times to confirm function. Unit filling as it should. Advised customer to run cycle and report back if issue persists.
We serviced a
KITCHENAID OVEN
Model KGRC608LSSO
Near Irondequoit, NY 14609
Evan
Job Details: 08/30/2021
"Customer stated unit would not heat on a bake cycle, Diagnosed unit and found igniter to be going. Replaced igniter on unit and tested it on bake. Unit now working properly.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Fairport, NY 14450
Dave
Job Details: 08/30/2021
Unit not leveled causing the mullion to not hit the guide and not letting it move to the properly location when the door is closed. Leveled unit and adjusted the fresh food section doors so the mullion now moves like it is should when the door is closed. Doors sealing properly. Unit tested good.
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Irondequoit, NY 14617
Evan
Job Details: 08/30/2021
Customer stated that clock would flash when burner was being actuated on the left side of cooktop. confirmed issue clock was resetting when lighting burner Reset control and checked connections at spark module and all burners. Tested unit again and burner began to work. Tested all burners to confirm function. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Ontario, NY 14519
James
Job Details: 08/30/2021
Replaced gearcase and calibrated. Ran diagnostics test cycle and found no issues. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14626
David
Job Details: 08/30/2021
Replaced broken power cord
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Rochester, NY 14624
David
Job Details: 08/30/2021
Replaced console that was peeling. Unit tested on
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near North Chili, NY 14514
David
Job Details: 08/30/2021
Icemaker mold was broken away from assembly l. Replaced lice maker assembly. Customer to monitor after 24 hours ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Farmington, NY 14425
Steve
Job Details: 08/30/2021
Replaced main control for not starting dryer and just clicking. Same result. Calle tech line and found there was a loose connection at the motor that was causing loss of voltage and not starting motor. Tightened connection and the dryer is now working as expected.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS0
Near Spencerport, NY 14559
David
Job Details: 08/30/2021
Replaced sump due to stuck wash motor. Unit tested ok
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Bloomfield, NY 14469
Steve
Job Details: 08/30/2021
Found the dryer pauses shortly after starting and at random times as if the door is open. The door switch tests good. Found f2e2 communications error and f3e2 moisture sensor error. Moisture sensor tested good. Ordering control an ui; ordrng 1 W11406678 (Console) and 1 W11441689 (Control)
We serviced a
WHIRLPOOL DRYER
Model MED6230RHW
Near Fairport, NY 14450
Dave
Job Details: 08/30/2021
Found lose connection at bulb socket for interior light. Fixed connection. Light now working. Left bulb with customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Henrietta, NY 14467
Dave
Job Details: 08/30/2021
"Frost build up inside freezer compartment. Frost had melted and refrozen inside drain tube and vent for the cold air to enter the fresh food section causing it to be warmer than it should be. Defrosted freezer compartment and cleared drain tube and cold air vent. Door was possibly left open causing the frost build up. Tested heater in diagnostics, tested good. Tested evap fan, tested good. Tested compressor, tested good."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, NY 14613
Evan
Job Details: 08/30/2021
Customer stated unit would not advance past wash cycle and items were coming out wet still. Discovered that unit has multiple error codes relating to lid lock. Unit was showing f5e2 error. Replaced lid lock and test unit. Unit tested good ; used 1 W11307244 (Latch) from stock
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Rochester, NY 14607
Evan
Job Details: 08/30/2021
Customer stated that unit would not regulate temperature on front left burner. Discovered that switch contacts had failed causing issue. Replaced switch and tested unit. Unit tested good
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Rochester, NY 14620
Evan
Job Details: 08/30/2021
Customer was not available for service at selected time. Left voicemail when in route to home. Arrived at home no response. Contacted office to text customer no Response. Tagged door
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Webster, NY 14580
James
Job Details: 08/30/2021
Unit makes ice in big bars that clog dispenser. Rh gasket torn. Adjusted fill time on icemaker. Need icemaker and gasket; ordrng 1 WPW10300024 (Icemaker) and 1 W10830055 (Gasket)
We serviced a
MAYTAG DRYER
Model MEDB750YW2
Near Webster, NY 14580
James
Job Details: 08/30/2021
Unit screeching due to worn idler pulley. Replaced dryer repair kit. One year warranty on belt and rollers. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
KENMORE DISHWASHER
Model 665.17379301
Near Rochester, NY 14625
James
Job Details: 08/30/2021
"Unit not draining. Found chopper seized. Drain hose clogged as well. Attempted to snake drain but was unsuccessful. Need to replace drain hoses. ; ordrng 1 8269144A (Hos) and 1 WPW10358302 (Hose), dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE"
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Rochester, NY 14607
Evan
Job Details: 08/30/2021
"Customer stated that unit was failing to spin out correctly. Discovered f7e1 code for basket speed fault. Tested shifter. Shifter did not pass test. Replaced shifter. Tested unit. Unit tested good ; used 1 Wpw10006355 (Actuator), and 1 S&H from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Scottsville, NY 14546
Dave
Job Details: 08/30/2021
Door strike was pushed inside cabinet of dishwasher. Dislodged door strike and repositioned locking arms. Reinstalled door strike. Tested unit door latching. Not working as expected.
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS02
Near Canandaigua, NY 14424
Steve
Job Details: 08/30/2021
Found the power supply connection had burned in junction box. Repaired wires and replaced all the wire nuts. The oven is working as expected.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Geneseo, NY 14454
Steve
Job Details: 08/30/2021
Replaced timer and start switch for timer running after cycle ends.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW05
Near Rochester, NY 14626
David
Job Details: 08/30/2021
Bail arm was disconnected from the switch. Re connected bail arm.
We serviced a
MAYTAG WASHER
Model LAT9804AAE
Near Rochester, NY 14613
Evan
Job Details: 08/27/2021
Customer stated that unit was leaking from underneath machine. Discovered that unit is leaking from tub seal. Ordering tub and bearing seal; ordrng 1 6-2095720 (Tub seal) and 1 6-2040130 (Bearing seal)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14626
James
Job Details: 08/27/2021
"Long fill error code. Found cold water valve not adhered to valve housing. Cam making scraping noise. Ordering water valve and splutch kit. ; ordrng 1 W11210459 (valve) and 1 W10721967 (drive pulley), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Mount Morris, NY 14510
Steve
Job Details: 08/27/2021
Found gasket was loose on top of fresh food section door. Added silicone and reinstalled to keep it secure.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Geneseo, NY 14454
Steve
Job Details: 08/27/2021
"Found the gearcase is leaking oil and the shaft is loose. Replaced cam that was broken and shifter for not shifting properly. Ordering gearcase and hub; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10528947 (Hub), used 1 Wpw10006355 (Shifter), and 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW00
Near Avon, NY 14414
Steve
Job Details: 08/27/2021
"The unit was off on arrival and defrosted. Customer stated foods were thawing out in it and removed food and unplugged. The evaporator started to frost as expected while testing. Recommended customer leave it on a coup,e weeks to reevaluate. Quoted for main control due to defrost problems. ; rqstng P&A on 1 W11382529 (Control), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model CGM2795FQ0
Near Mendon, NY 14506
Steve
Job Details: 08/27/2021
"Replaced all for support rollers for loud operation. The dryer tested good. ; used 2 349241T (Rollers), and 1 Sh15 (Shipping) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Victor, NY 14564
Steve
Job Details: 08/27/2021
"Replaced shocks,spring and maintenance control. On replacing the main control found a wire connection had fallen apart. The connection itself is not repairable. Ordering harness to repair one connection; rqstng P&A on 1 W11318751 (Harness), dspstn on spec-tagged invntry: 1 W11316766 SHOCK and 1 W11354541 STATOR"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Macedon, NY 14502
Steve
Job Details: 08/27/2021
Replaced recirculating pump for getting power but not starting that was causing no wash. The dishwasher tests good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW03
Near Fairport, NY 14450
Steve
Job Details: 08/27/2021
Customer states the ice has bad taste. Removed ice maker and tested the water directly from inlet and customer states the water still tastes badly. Recommended customer to replace water line to refrigerator
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14624
Steve
Job Details: 08/27/2021
"KYBZX00AP1On arrival customer stated the unit was not making ice and the lights had gone out but after power reset the unit started to make ice and the lights are now working. Ordering led control to install with other control boards. Replaced freezer led light for not light in freezer . ; ordrng 1 W10804160 (Led driver), dspstn on spec-tagged invntry: 1 W10695459 MODULE"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Rochester, NY 14620
Evan
Job Details: 08/27/2021
Customer stated that unit was failing to clean properly. Discovered that unit had Nidec actuator installed causing issue. Unit was not agitating due to this. Found f7e5 for basket speed fault. Replaced actuator. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Rochester, NY 14618
Evan
Job Details: 08/27/2021
Replacing inner door panel due to corrosion on lower half of panel. Replaced wash motor due to poor wash performance. Replaced both parts and ran diagnostic cycle . Observed unit during diagnostic cycle to confirm function. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHZ0
Near West Henrietta, NY 14586
Steve
Job Details: 08/27/2021
Found the black wire at the power supply . Reattached wire and fastened the power supply to box properly. The dishwasher tests good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHEXVB01
Near Rochester, NY 14626
James
Job Details: 08/27/2021
Unit intermittent to cool. Freezer at 20 degrees. Compressor turned off and pulling 1.4 amps. Need start relay to test compressor. ; ordrng 1 8201786 (Kit) and 1 Sh15
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Hamlin, NY 14464
James
Job Details: 08/27/2021
Unit not running. Found belt was broken and laying inside unit. Replaced belt. Tested unit. ; used 1 661570V (BELT) from stock
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Spencerport, NY 14559
James
Job Details: 08/27/2021
Customer stating not able to adjust time on timed cycle. Tested unit and found is functioning properly. If problem persists order W11481117
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14621
James
Job Details: 08/27/2021
Found freezer door was not sealing. Found the screws holding in the rails were not in all the way preventing door from shutting. Screwed in the screws all the way. Door now sealing. Replaced ice maker. Cycled ice maker. Filled with water. ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS2
Near Webster, NY 14580
James
Job Details: 08/27/2021
Replaced main control on unit! Tested unit. Unit tested good.
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Rochester, NY 14618
Evan
Job Details: 08/27/2021
Replacing lid lock due to lock continually clicking but never locking. Replaced lock. Tested unit multiple times. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Fairport, NY 14450
Evan
Job Details: 08/27/2021
Customer stated that unit would not clean. Discovered error code 4-3 for wash motor failure. Replaced wash motor. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Webster, NY 14580
James
Job Details: 08/27/2021
"Replaced wash basket, cam, gearcase and hub. Calibrated unit. Tested unit on spin. Unit tested good. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W10528947 HUB"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Webster, NY 14580
James
Job Details: 08/27/2021
Fresh food evapmfrosted over. Checked software and according to service pointer it had old software. Replaced control and evap cover likemsetvice pointer states. Defrosted evap. Tested unit. Unit tested good.; used 1 Sh15 from stock
We serviced a
MAYTAG WASHER
Model A283
Near Rochester, NY 14617
James
Job Details: 08/27/2021
Replaced injector tube. Checked for leaks. No leaks. Everything working as expected.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Rochester, NY 14616
James
Job Details: 08/27/2021
On normal wash estimated time is 2 hours and 30 minutes. UI is bad. Ordering UI W11316623. ; ordrng 1 W11316623 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ2
Near East Rochester, NY 14445
Evan
Job Details: 08/27/2021
Customer stated that unit was not cooling refrigerator but freezer was cooling & building ice. Found large amount of ice build up along back wall of unit causing fan not to spin. Removed ice build up and fan began to function. Cleared ice and reassembled freezer. Unit tested good
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Rochester, NY 14625
Evan
Job Details: 08/27/2021
"Customer stated unit was taking a long time to preheat. Diagnosed unit found bake element was cracked. Element was under 10 year warranty. Replaced element on unit and tested it on a preheat 350 degrees, unit now heating and working properly."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Fairport, NY 14450
Evan
Job Details: 08/27/2021
Customer stating that unit is not spinning out on certain loads. Checked for error codes upon arrival. Discovered f7e6 code for motor fault and also f7e7 for motor unable to reach target rpm. Took resistance readings of motor windings per tech sheet. Motor tested outside of range. Ordering motor control and capacitor ; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor) and 1 W11399433 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Ontario, NY 14519
Evan
Job Details: 08/27/2021
Customer stating that unit is not responding to commands. Checked for error codes. Found code f6e2 stored for ccu not being able to hear UI. Was able to get unit into diagnostic but never run test cycle. Checked connections at ACU and reinstalled console. Unit began to work after doing so. Advised customer console will need to be replaced if issue reoccurs. (W11115285) console ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY and 1 W11170706 CONTROL
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Canandaigua, NY 14424
Steve
Job Details: 08/26/2021
Found water leaking through door around the hinge areas. Ordering hinges and inner door. ; ordrng 1 W11504622 (Hinge left) and 1 W11504621 (Hinge right) and 1 W11467648 (Inner door)
We serviced a
WHIRLPOOL DRYER
Model WGD48115EW2
Near Rochester, NY 14626
David
Job Details: 08/26/2021
The dryer timer will not advance in time dry. Replaced timer and tested.
We serviced a
WHIRLPOOL OVEN
Model KSEG700EBS3
Near Bloomfield, NY 14469
Steve
Job Details: 08/26/2021
Found fan blade bent causing noisy operation. Bent fins and tested. The fan is now quiet. If problem persists preorder convect fan assembly. W11414552
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Canandaigua, NY 14424
Steve
Job Details: 08/26/2021
Found motor getting power but not running. Ordering motor. ; ordrng 1 W11025157 (Motor sump)
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Hilton, NY 14468
James
Job Details: 08/26/2021
"Replaced gearcase, stator and rotor. Found standing water under washer. Found pin hole in drain hose. Covered hose with electric tape and it's no longer leaking. Ran calibration cycle and diagnostics cycle successfully. Unit functions properly b recommend replacing drain hose. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE"
We serviced a
WHIRLPOOL DRYER
Model WGD4616FW1
Near Rochester, NY 14615
James
Job Details: 08/26/2021
Replaced gas coils and tested n unit functions properly. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14616
James
Job Details: 08/26/2021
Unit not washing. 34v to wash pump. Disconnected pump from control and retested. Now have 0v to pump. Need control. ; ordrng 1 W11410066 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MFD256OHES
Near Rochester, NY 14606
David
Job Details: 08/26/2021
Replaced evaporator fan motor. Unit tested good
We serviced a
GE RANGE
Model JGB635REKSS
Near Rochester, NY 14609
Evan
Job Details: 08/26/2021
Customer stated front left burner would not ignite. Found spark module and harness was faulty causing igniter not to light. Replaced both parts and handle along with knob. Unit now working as intended.
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Rochester, NY 14610
Evan
Job Details: 08/26/2021
Customer stated unit was not draining. Found f1e1 error code stored for acu error. Reset control and cleared code. Ran multiple diagnostic cycles. Unit completed cycles as it should. Ran drain and spin to confirm function outside of test mode. Unit completed cycle as it should. If issue reoccurs control will need to be replaced.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, NY 14618
Evan
Job Details: 08/26/2021
"Customer stated pod dispenser was not working. Diagnosed unit found dispenser to be broken causing it not to open. Replaced soap dispenser, tested unit on diagnostic cycle. Soap dispenser now working correctly.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near West Henrietta, NY 14586
Dave
Job Details: 08/26/2021
"34 degrees in fresh food section, set at 38. 5 in freezer section set at 0. Tested compressor, compressor good. Tested damper, damper good. Tested evap fan, tested good. Adjusted fresh food section temperature +4 degrees. Unit tested good. Customer will monitor."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE05
Near Rochester, NY 14608
James
Job Details: 08/26/2021
Water leaking into fresh food section and frost in freezer. Freezer led dead. Found gaskets pulled from door liners. Reinstalled gaskets and molded with heat gun. Tested led. 115v from light sw. Need bulb and silicone for gaskets on return. ; ordrng 1 W11518235 (Led) and 1 WP542638 (Grease) and 1 W10841140 (Silicone)