We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Rochester, NY 14606
Andres
Job Details: 06/16/2022
Customer stated that unit was freezing but then would get warm. When she opened the door she noticed the back wall was covered in frost. when I arrived unit was unplugged I plugged unit in and took amp draw of compressor. Unit was pulling between .9 and 1 amp. I called whirlpool to get this noted and was asked about pressures but I don't have the capability to do that. I let unit sit for 30min plugged in to look at frost pattern. Unit seems to have a good frost pattern and starting to cool. I believe she's having a defrost issue. Sr 7733899920; ordrng 1 W11496873 (Cold control) and 1 WPW10383615 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Rochester, NY 14621
Andres
Job Details: 06/16/2022
"Called customer to let them know I was on my way but they did not answer so I left a voicemail. Showed up to house no one was home waited 15 min but no one showed up, left door tag."
We serviced a
WHIRLPOOL DISHWASHER
Model Wdt750sahz0
Near Livonia, NY 14487
Dave F
Job Details: 06/15/2022
"Unit was leaking water from front door and tub. Put unit in diagnostics and found the bottom spray arm was tidal waving from crack in lower arm. Noticed top spray arm was clogged. Customer top rack adjuster was busted. Quoted customer for repair customer wants to repair himself, Requested us to order parts for him and send direct . Ordering parts ; ordrng 1 W10712395 (adjuster ( direct ship)) and 1 WPW10498900 (spray arm (direct ship)) and 1 W10837249 (spray arm lower (direct ship))"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Hilton, NY 14468
Dave L
Job Details: 06/15/2022
Spray arms are clogged causing poor washing. Ordering spray arms. ; rqstng P&A on 1 W11101428 (Spray arm lower) and 1 WPW10448645 (Spray arm upper)
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Penfield, NY 14526
James
Job Details: 06/15/2022
Freezer not defrosting. Heater functions in test 6. Defrosted evap. Need control ; ordrng 1 W10843055 (Control) and 1 Sh15
We serviced a
MAYTAG DRYER
Model MEDC215EW0
Near Hamlin, NY 14464
Dave L
Job Details: 06/15/2022
Drum scrapes when it turns. Flipped lid and removed small screw from drum felt. Tested ok after.
We serviced a
WHIRLPOOL FREEZER
Model MRT118FFFE
Near Ontario, NY 14519
James
Job Details: 06/15/2022
Unit frosting on top edge of freezer. Adjusted freezer door and molded gasket. Customer is to monitor.
We serviced a
GE DISHWASHER
Model GDF630PGM0BB
Near Webster, NY 14580
James
Job Details: 06/15/2022
"Unit is dead. 115v into control, 4v to user interface. Need ui ; ordrng 1 WD21X25727 (Ui) and 1 Sh15"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Webster, NY 14580
James
Job Details: 06/15/2022
Rh gasket torn. Left parts. Ordering gasket. ; ordrng 1 W10830162 (Gasket)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Penfield, NY 14526
James
Job Details: 06/15/2022
"Membrane switch came in stainless, not black. Part number is correct. Replaced parts and verified operation. Ordering membrane again. Inspect that it is black. Unit needs to be leveled on return; ordrng 1 W10877766 (Ui membrane)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ
Near Rochester, NY 14621
Andres
Job Details: 06/15/2022
Replaced door on refrigerator. Made sure it was sealing properly. Set temp to recommended setting.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14613
Andres
Job Details: 06/15/2022
Customer stated unit came apart and top panel was not secured down. I took unit apart and noticed that the pulley on the motor broke off and also front panel is not aligning right with the cavity of the unit.; ordrng 1 279827 (Motor) and 1 W10806345 (Front panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Fairport, NY 14450
Dave F
Job Details: 06/15/2022
Replaced Ice Maker for motor not working. Tested unit. Unit tested good.; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Bloomfield, NY 14469
Jeremy
Job Details: 06/15/2022
Customer stated washer would not fill. Checked and found control board is not sending voltage to the fill valve. Ordering control board.; ordrng 1 W11170317 (Control)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Rochester, NY 14613
Andres
Job Details: 06/15/2022
Customer stated door was rusting in the front and also door seal was coming off. For the door since it is not a functional repair it will not be covered under the warranty. I did repair door seal so it stays on door and no longer comes off.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Macedon, NY 14502
Dave F
Job Details: 06/15/2022
"Replaced LED Control, Main Control, UI Control, Motor and Shaft. Tested unit. Unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Victor, NY 14564
Jeremy
Job Details: 06/15/2022
"Upper rack adjusters were ordered, need lower rack roller. Ordering roller; ordrng 1 W11551383 (Roller)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Victor, NY 14564
Jeremy
Job Details: 06/15/2022
"Customer stated unit is making knocking noise during agitation. Found some play in rotor when bolted to transmission causing noise. Ordering rotor, slider, and gearcase.; ordrng 1 W11260238 (Rotor) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Ogden, NY 14559
Dave L
Job Details: 06/15/2022
Replaced controls due to defrost issue. Verified rc defrost heater operation in diagnostics.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Fairport, NY 14450
Jeremy
Job Details: 06/15/2022
Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14611
Andres
Job Details: 06/15/2022
Customer stated unit did not spin clothes out. Diagnosed unit and noticed that basket was not moving freely. Look underneath and took cover off and saw that bolt holding down the splutch was loose causing splutch to come down and get stuck on the cover.
We serviced a
GE DRYER
Model DDG7288MBL
Near Fairport, NY 14450
Jeremy
Job Details: 06/15/2022
"Unit will not heat. Found no voltage getting to ignitor, unit needs timer. Also found belt is slipping and idler pulley is loud. Would need new pulley, belt, and ignitor and possibly coils. Cost of repair outweighs cost of new machine."
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY04
Near Canandaigua, NY 14424
Dave F
Job Details: 06/15/2022
Ice maker not making ice . Ice maker not getting power to it . Found the wire harness on the bottom of the freezer door was torn . Unit needs new door. Marcone shows discontinued door . Ordering door LW10637851 seeing if it is else where .; rqstng P&A on 1 LW10637851 (dor-fip) and 1 WPW10251076 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near North Chili, NY 14514
Dave L
Job Details: 06/15/2022
Found that the noise the customer was hearing was just the water valve energizing. This customer does not have a water supply. Unplugged ice maker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZHV00
Near Canandaigua, NY 14424
Dave F
Job Details: 06/15/2022
Freezer bulbs are out . Socket has power going to it . Ordering new bulbs W11518235; ordrng 2 W11518235 (Freezer bulb)s
We serviced a
KITCHENAID DISHWASHER
Model KDHE404DSS0
Near Pittsford, NY 14534
Jeremy
Job Details: 06/15/2022
"Customer stated unit would not run. Checked and found unit will not drain. Found foriegn object lodged in drain pump seizing impeller. Removed obstruction, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Webster, NY 14580
James
Job Details: 06/15/2022
Unit not making ice due to frozen fill tube. Defrosted fill tube and tested icemaker. If problem persists replace valve. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Rochester, NY 14606
Dave L
Job Details: 06/15/2022
Gaskets are loose. Fastened gaskets with adhesive.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Henrietta, NY 14467
Jeremy
Job Details: 06/15/2022
Customer complained about rust on inner door and inside of tub. Found what appears to be oxidation/rust spots on inner door and tub most noticeable around bottom of tub gasket and lower door seal. See attached pictures for detail.; ordrng 1 W11035418 (Inner Door) and 1 WPW10681506 (Stainless Tub)
We serviced a
WHIRLPOOL WASHER
Model LSQ9659PW2
Near Rochester, NY 14620
Andres
Job Details: 06/15/2022
Customer stated unit was not spinning or rinsing. When I got there unit was working properly and I could not duplicate issue. Timer could have a dead spot where it does not advance. I reccomended that customer gets timer and agits replaced but customer wants to do a load first to see if it is working now. If they call back order dog agits 80040 and timer. WP3955765
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Rochester, NY 14622
James
Job Details: 06/15/2022
Inspected unit and its still leaking from suction line. Called techline. They said to shorten cap tube and install filter drier. Replaced panel. Sealed system. Techline wants repair documented with pictures. ; ordrng 1 WPW10143759 (Uv) and 1 W11504436 (6-1.8) and 1 W11504445 (5-4) and 2 W11506627 (1.8)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM02
Near Rochester, NY 14609
Dave L
Job Details: 06/15/2022
Replaced jammed ice maker. ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fairport, NY 14450
Andres
Job Details: 06/15/2022
Part did not arrive.; ordrng 1 W11546685 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pittsford, NY 14534
Andres
Job Details: 06/15/2022
Customer states that door was scratch when delivered. She called about it and they sent her a new freezer door but not the handles or the deli drawer door. ; ordrng 1 W11045129 (Handle) and 1 W11045125 (Freezer handle) and 1 W11435354 (Deli drawer door) and 1 W11045125 (Deli drawer handle)
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Irondequoit, NY 14617
James
Job Details: 06/15/2022
Complaint that gas was on and igniters werent trying to spark. Tested unit and locks work on valves. Burners not igniting everytime. Fl burner leaks when its off for 1-2 seconds. Ordering manifold. ; ordrng 1 W10806878 (Manifold)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM0
Near Geneseo, NY 14454
Jeremy
Job Details: 06/15/2022
Customer stated unit would not drain and that they vacuumed standing water from unit. Checked and found F8E2 and F6E4 error codes. Ran diagnostic cycle and all functions check good. Possible customer removed obstruction when vacuuming water from unit.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Canandaigua, NY 14424
Dave F
Job Details: 06/15/2022
"F10E5 diverter leak error. F10E2 wax motor error. Put unit in diagnostics, shut off mid cycle, Tested again, went through full cycle good. Did not find any leaks. Wax motor is Working according to tech sheet it says to order sump W11416362 and control W11410066 for wax motor. Ordering parts ; ordrng 1 W11410066 (Control) and 1 W11416362 (Sump)"
We serviced a
MAYTAG WASHER
Model MVWC555DW1
Near Rochester, NY 14626
Dave L
Job Details: 06/15/2022
Seal on gearcase is leaking ordering gear case; ordrng 1 W11454734 (Gearcase) and 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV00
Near Rochester, NY 14612
Dave L
Job Details: 06/15/2022
Replaced door due to poor insulation near fill tube. Customer to monitor ; dspstn on spec-tagged invntry: 1 LW11026428 DOOR- BLACK
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pittsford, NY 14534
Andres
Job Details: 06/15/2022
"Customer states that theirs soap residue left on dishes when cycle is done. Started a normal cycle on unit and made sure spray arms were moving freely, when doing so I noticed that the water going in was cold water not hot water which can cause dishes to not get as clean as they should be. I Explained this to customer and let her know she needs hot water. Also the cover on the UI is coming off.; ordrng 1 W11460908 (Control panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFI2089AES
Near Rochester, NY 14623
Andres
Job Details: 06/15/2022
"Called customer to inform them I was on my way but did not answer so left voicemail. Showed up to house but no one was home, waited 15 min left door tag."
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Rochester, NY 14618
Andres
Job Details: 06/15/2022
Customer stated unit was shutting off randomly for about 6 hrs then turn back on by itself. This has happened a few times since they have bought the unit. I checked all the wiring and board but did not see anything wrong with it. I believe unit is having an intermittent issue with the ACU.; ordrng 1 W11088878 (Acu)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Rochester, NY 14618
Andres
Job Details: 06/15/2022
Customer stated unit would not turn on in a bake cycle. Diagnosed unit and found that igniter is not getting hot enough causing unit not to release any gas. Had igniter with me replaced it and tested unit. Burner turned on and is working.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Hilton, NY 14468
Dave L
Job Details: 06/15/2022
Replaced control and fan harness due to defrost issue. Customer to monitor
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC
Near North Syracuse, NY 13212
Chuck
Job Details: 06/15/2022
Customer stated that lid was locked. Lid lock tested bad but after quoting the customer she declined the repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Canandaigua, NY 14424
Dave F
Job Details: 06/15/2022
Replaced element for brass bushing due to service pointer. Tested unit. Unit checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14612
James
Job Details: 06/15/2022
Replaced damper and gasket. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11087463 DAMPER
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Liverpool, NY 13088
Chuck
Job Details: 06/15/2022
"Customer is having problems selecting the temp. No codes. Unit completed a diagnostic test cycle normally. I inspected unit and found no issues with the console. I showed the customer how to use the functions, cycle selection and settings. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Syracuse, NY 13208
Chuck
Job Details: 06/15/2022
"Customer stated that unit will not go into a spin cycle. Error code F8E1-long fill. The unit successfully completed a diagnostic test cycle. I made sure pressure hose is clear of debris. I leveled unit, verified that hot and cold water valves are on and calibrated unit. i ran a quick wash cycle in which it completed successfully. Customer was no using HE detergent. I explained to the customer about the proper amount of he detergent to use and cycle section. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Syracuse, NY 13215
Chuck
Job Details: 06/15/2022
Unit is not responding to commands. Receptacle tested bad. Plugged unit into another receptacle and unit was responsive. No codes. Ran a diagnostic test cycle and the unit operated normally. Unit tested good
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Marcellus, NY 13108
Chuck
Job Details: 06/15/2022
"Replaced right & left lower drawer slides, drawer and LP conversation kit and front left burner head. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Elbridge, NY 13060
Chuck
Job Details: 06/15/2022
Customer stated that she is hearing a squeaking noise. Error code found F7E1-tachometer missing. Ran a diagnostic test cycle to confirm noise. The noise was coming from the belt. Replaced belt W11239857. I ran another diagnostic test cycle to confirm that the noise was no longer present. Unit tested good ; used 1 W11239857 (Belt) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Rochester, NY 14606
Andres
Job Details: 06/10/2022
"Replaced switch and watched burner to see if it would turn on by itself, burner did not turn on by itself and is working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Liverpool, NY 13090
Chuck
Job Details: 06/10/2022
"Customer stated drain pump would not shut off. Code found F8E4- float switch. I remove the drip pan and remove water from pan. Reinstall float switch and pan. I ran a diagnostic tech cycle, no water was coming from the unit, i explained to the customer how to load the bottom rack of unit to assure that no water leaks from the door. Unit tested good"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Clay, NY 13041
Chuck
Job Details: 06/10/2022
Customer stated that on the bulky cycle the unit did not finish the cycle. Error codes found F5E2-lock failure and F0E5-out of balance. I cleared codes and ran a diagnostic test cycle in which the unit operated normally. Lid lock tested good. I explained to the customer how to use and what to wash on the bulky cycle. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/10/2022
Found faulty interlock switch causing cooling fan to run when door is closed. Replaced interlock assembly. Unit checks good.; used 1 W11244490 (INTERLOCK) from stock
We serviced a
WHIRLPOOL DRYER
Model WFW92HEFC0
Near Pittsford, NY 14534
Jeremy
Job Details: 06/10/2022
"Unit has F9E1 error code. Found foreign objects in drain pump filter restricting drain. Removed restriction, unit checks good.; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Penfield, NY 14526
Andres
Job Details: 06/10/2022
Replaced both spray arms on unit.
We serviced a
MAYTAG FREEZER
Model MZF34X16DW01
Near Honeoye Falls, NY 14472
Dave F
Job Details: 06/10/2022
freezer temp was 9 degrees under product. Unit has full frost pattern. But had some ice build up around thermistor and fan shroud . Defrosted area and unit is building a frost pattern customer will monitor. . If problem persists could be sealed system issue but order evap thermistor WPW10383615 And fresh food thermistor WPW10384183
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZBM00
Near Pittsford, NY 14534
Dave F
Job Details: 06/10/2022
Drain tube was frozen . Cleared duck bill on drain and defrosted freezer. Installed wire to wire that goes down to drain hole . Leveled unit so the water will go to the right as it was leaning left . Adjusted freezer door so it closes properly. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XEB4
Near Rochester, NY 14618
Dave F
Job Details: 06/10/2022
"Ice maker did not come with bail arm . Ordering bail arm and bring ice maker back with ; ordrng 1 W11285509 (Bail arm), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details: 06/10/2022
Replaced controls and adjusted feet so doors close better. Customer is to monitor.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXWHA
Near Macedon, NY 14502
Andres
Job Details: 06/10/2022
Customer stated unit was leaking from bottom right corner and rack adjuster was also falling off. I reccomended customer gets bottom seal replaced. Spray arms and manifold looked good did not see any cracks. Rack adjuster is cracked and doesn't hold the wheel; ordrng 1 WPW10497235 (Seal) and 1 W10712394 (Rack adjuster)
We serviced a
JENN AIR COOKTOP
Model CG200B
Near Pittsford, NY 14534
Jeremy
Job Details: 06/10/2022
Found ignitor loose and misaligned with burners on left hand side. Tightened and adjusted ignitor and cleaned burners. Unit checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW0
Near Rochester, NY 14620
James
Job Details: 06/10/2022
Replaced capacitor and calibrated. Ran drain and spin successfully. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Ontario, NY 14519
Andres
Job Details: 06/10/2022
Replaced door on unit. Tried to replace rails but they are riveted on and new rails did not come with screws to hold it down. Rails that are on fridge seem to be working properly and bring the door in so it seals correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Ontario, NY 14519
Andres
Job Details: 06/10/2022
Customer stated unit was not cooling in fresh food section. Put unit into a diagnostic mode and ran the evap fan test. Fan did not turn on so I took off back panel and tested voltage to fan. Fan is getting 120v but not turning. Unit needs new fan motor.; ordrng 1 W11024089 (Fan motor)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, NY 14618
Jeremy
Job Details: 06/10/2022
"Replaced broken element, unit checks good.; dspstn on spec-tagged invntry: 1 279838 ELEMENT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Webster, NY 14580
Andres
Job Details: 06/10/2022
Replaced evaporator fan. Put unit into diagnostic mode and tested fan. Fan turned on and is working properly.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Penfield, NY 14526
Andres
Job Details: 06/10/2022
"Customer stated unit was not filling with enough water. I explained to customer that this is the way new washers are, they do not fill as much as the old washers do. They sense how many clothes are in the basket and add water accordingly."
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ10
Near Webster, NY 14580
Andres
Job Details: 06/10/2022
Customer stated that when unit fan was turned on the fan was blowing into home and not out. Called whirlpool because I wasn't sure of this issue. Whirlpool told me that this is a install issue and not anything going on with the microwave. I explained this to customer and he states that unit was installed correctly. He is going to return microwave and get a different one .Sr 7733850720
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14618
Jeremy
Job Details: 06/10/2022
"Unit has F8E4 for float switch open. Found water in drip tray. Ran unit could not find any leaks. Found price of ceramic in filter possibly leading to overfill. Removed foreign object, Unit operating as expected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Rochester, NY 14606
James
Job Details: 06/10/2022
Unit leaking from drain and pushing door open. Defrosted drain and verified door sealing. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Rochester, NY 14616
James
Job Details: 06/10/2022
Ff door came in stainless steel. Part number is correct for white. Need badge. Inspected freezer door. Customer opted to replace both doors at same time. Told customer to dispose of incorrect door. ; ordrng 1 LW10646224 (Door) and 1 W11178521 (Badge)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14612
James
Job Details: 06/10/2022
Unit not drying dishes. Door panel loose. Open winding on heater circuit. Found thermostat unplugged. Plugged in t stat and tightened door panel. Tested diagnostics cycle and heater powered on. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14609
Jeremy
Job Details: 06/10/2022
"Unit would not start. Checked and found open thermal fuse. Replaced thermal fuse, unit checks good.; used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
AMANA MICROWAVE
Model AMV2307PFS4
Near Hilton, NY 14468
James
Job Details: 06/10/2022
Replaced control and tested. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rochester, NY 14626
Jeremy
Job Details: 06/10/2022
Replaced ACU for communication error with MCU. Unit checks good.
We serviced a
AMANA REFRIGERATOR
Model SQD26VL
Near Fairport, NY 14450
Dave F
Job Details: 06/10/2022
Unit is running but there is no frost pattern . Compressor doesnt sound so good and unit is very hot . Unit is having a sealed system issue. Customer is going to seek a new unit .
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Pittsford, NY 14534
Dave F
Job Details: 06/10/2022
Unit is turning off randomly and showing PO . Checked left drawer UI and harness were good . Tested ice maker multiple times and worked. Checked fans turned on and off both sections tested good . Tested heater in diagnostics tested good .Customer did say the lights in the fresh food were delayed when opening the door this could be an indication of LED board going bad or another DC power circuit issue . Customer has had ice maker turned off and unit has not turned off . Turned ice maker back on if unit does it recommend replacing ice maker first W11579560 .customer will monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Irondequoit, NY 14609
Andres
Job Details: 06/10/2022
Customer stated that gasket had fallen off. Reinstalled gasket and made sure it stayed on.
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Rochester, NY 14612
James
Job Details: 06/10/2022
Maytag 5 year warrantyUnit loud due to blower wheel unscrewed from motor. Installed blower with loctite and checked rollers. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
FRIGIDAIRE OVEN-MW COMBO
Model n/a
Near Rochester, NY 14624
Jeremy
Job Details: 06/10/2022
Unit does not have a model serial tag. Only able to locate serial number. Diagnosed unit to faulty control board. Unable to look up new part number due to not having model number. Tried searching by part numbers printed on board with no success. If customer is able to locate model number order oven control board.
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Caledonia, NY 14423
Jeremy
Job Details: 06/10/2022
"Replaced control and console due to not starting. Tested unit, unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Rochester, NY 14612
James
Job Details: 06/10/2022
Unit leaking under pantry drawer and mullion sticks and hots door. Removed ice and steamed drain water leaking from ice maker duct. Replaced icemaker and removed ice buildup. Tested icemaker successfully. Greased mullion and adjusted feet so doors close properly. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Port Byron, NY 13140
Chuck
Job Details: 06/10/2022
"Customer stated that fabric softer is leaking from dispenser when she pours it into the compartment. No codes. I ran a diagnostic test cycle and could see no water leaking from dispenser. I inspected the dispenser area and noticed that the tray was not snapped into place, i removed tray and reinstalled it. I then asked the customer to pour the softener into the compartment and the dispenser was not leaking softener. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Pittsford, NY 14534
Dave F
Job Details: 06/10/2022
Water tubing is cracked repaired tubing due to over heating from the condenser fan not running . Unit needs new condenser fan . Ordering part . Customer is paid in full ; ordrng 1 WP2188874 (condenser fan motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Pittsford, NY 14534
Dave F
Job Details: 06/10/2022
Replaced UI . Defrosted unit. Replaced Evap thermistor foil taped and zip tied in location . Ran test 4 tested good .Replaced fan scroll . Unit tested good . ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Auburn, NY 13021
Chuck
Job Details: 06/10/2022
Replaced door seal. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Syracuse, NY 13215
Chuck
Job Details: 06/10/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good.
We serviced a
MAYTAG WASHER
Model MHW5500FW
Near Syracuse, NY 13208
Chuck
Job Details: 06/10/2022
Replaced control panel. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB0
Near Fairport, NY 14450
Jeremy
Job Details: 06/08/2022
"Customer stated dual element burner not staying on high. Called techline to verify operation of burner SR# 7733833468. Informed that if 2 quarts of water boil in 17-20 minutes burner is operating as expected. Water boiled in 15 minutes, unit operating as expected."
We serviced a
MAYTAG WASHER
Model BRAVO
Near Fairport, NY 14450
Jeremy
Job Details: 06/08/2022
No service needed
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Waterloo, NY 13165
Chuck
Job Details: 06/08/2022
Upon taking the top of the washer off i found a rust trail coming from the inlet water valve assembly housing W11173597 that also needs to be replaced. I quoted the customer the extra for the part but then they declined the repair and is going to purchase a new unit instead. The customer would like a refund for the parts that where paid for. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE
We serviced a
WHIRLPOOL WASHER
Model WFC8090GX0
Near Nunda, NY 14517
Dave F
Job Details: 06/08/2022
Replaced door for UI not responding and not working. Replaced bellow for abrasion. Unit tested good ; dspstn on spec-tagged invntry: 1 W11280150 DOOR
We serviced a
WHIRLPOOL MICROWAVE
Model MMV4207JZ0
Near Hilton, NY 14468
Dave L
Job Details: 06/08/2022
Replaced control and display. Tested ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Rochester, NY 14608
James
Job Details: 06/08/2022
Replaced icemaker. Icemaker cycled after install. One year warranty on repair. Sc paid last visit. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Brockport, NY 14420
Dave L
Job Details: 06/08/2022
Found wash motor getting 119vac but will not run. Quotes for wash motor. Customer was undecided.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, NY 14613
Dave L
Job Details: 06/08/2022
Washer had leaked when overloaded because the tub was leaning forward causing the water to run over the tub ring. Tested washer to verify proper operation.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ
Near Rochester, NY 14621
Dave L
Job Details: 06/08/2022
Rescheduled customer. ; schdld next appmnt for 6/15 WED 3-6