We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ07
Near Rochester, NY 14624
Zach L
Job Details: 04/30/2025
Replaced compressor. Vacuumed to 500 microns and recharged with 53g of R600a. Temps and pressures at startup tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3236RZ00
Near Fairport, NY 14450
Zach L
Job Details: 04/30/2025
"Ice maker half way through harvest cycle on arrival. Only a single small cube was harvested, 2 other small cubes in ice bucket. Customer having trouble with water dispenser, found kink in water line restricting flow. After fixing kink in line, ice maker completed harvest cycle and filled completely. Customer has low water pressure supplied to fridge and in home filtration, advised customer bypass refrigerator filter."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Geneva, NY 14456
Andres V
Job Details: 04/30/2025
"Replaced the bake and broiler harness. Tested unit multiple times, unit is lighting properly now."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Ben H
Job Details: 04/30/2025
Replaced both tubs and the motor and gearcase and other parts. Recalibrated and tested unit ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Rochester, NY 14616
Dave L
Job Details: 04/30/2025
ReplacedControl and stator due to motor speed fault
We serviced a
MAYTAG DRYER
Model MGD5630HW1
Near Rochester, NY 14616
Dave L
Job Details: 04/30/2025
"Replaced control, thermistor and thermostat. Sealed vent at blower."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Fairport, NY 14450
Zach L
Job Details: 04/30/2025
RC and FZ at room temperature. Three way valve will not actuate. Compressor will not start.; ordrng 1 W11590197 (3 way valve) and 1 W10779331 (Compressor) and 1 W11504415 (8.5x8) and 1 W11504416 (8.5x6) and 1 W11504431 (7x5) and 3 W11504447 (5x1.8)s and 2 W11506623 (5x5)s and 1 W11504432 (6x5)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Pittsford, NY 14534
Zach L
Job Details: 04/30/2025
RC evaporator frosted over. Blockage in drain line. Cleared frost buildup and cleared blockage. All defrost components tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT359SFYW00
Near Pittsford, NY 14534
Zach L
Job Details: 04/30/2025
Replaced evaporator fan
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB05
Near Geneva, NY 14456
Andres V
Job Details: 04/30/2025
"Compressor is not running, i tried to start compressor in a diagnostic but would not. Compressor does get power, oh med out compressor windings and they all tested open ; ordrng 1 W11547313 (Compressor) and 1 W11504416 (8.5/6) and 1 W11504431 (7/5) and 1 W11506621 (6NK) and 1 W11506635 (Charging tube) and 1 W11504445 (5/4) and 1 W11504447 (5/1.8), dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ"
We serviced a
GE REFRIGERATOR
Model PVD28BYNFS
Near Irondequoit, NY 14622
Dave L
Job Details: 04/30/2025
Inverter will not power on. Ordering control and compressor ; rqstng P&A on 1 WR55X36435 (Inverter) and 1 WR55X48225 (Control)
We serviced a
KITCHENAID OVEN
Model KSDB900ESS1
Near Webster, NY 14580
Dave L
Job Details: 04/30/2025
Replaced open bake element ; ordrng 1 W10779716 (Element)
We serviced a
JENN AIR DISHWASHER
Model JDB3200AWS4
Near Rochester, NY 14610
Dave L
Job Details: 04/30/2025
Customer has been having difficulty getting the console to respond. Console is NLA
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW1
Near Rochester, NY 14618
Ben H
Job Details: 04/30/2025
Found that the loud noise was caused by something broken internally in the sump and motor. Customer is calling to purchase a extended warranty. If the customer calls back or the warranty company sends the job then order W11416363 sump and motor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Pittsford, NY 14534
Ben H
Job Details: 04/30/2025
Drip tray head water in it again I emptied out the drip tray and test it on a diagnostic cycle and could not find any leaks anywhere. I also ran a quick wash cycle for about 20-30 minutes and could not find any leaks anywhere everything was dry underneath. I instructed the customer to try wiping down the door seal and the door where it makes contact with the seal in case that is causing an issue that I am not seeing. Instructed the customer to run a couple cycles and see if issue comes back and if it does then customer needs around a 30 minute heads up to start a cycle so we can catch it at the end of the cycle and see if that makes any difference
We serviced a
JENN AIR OVEN
Model JDS1750ES1
Near Williamson, NY 14589
Andres V
Job Details: 04/30/2025
Control board is not sending power to the UI display. Unit has a mice infestation and keeps taking out the control.; ordrng 1 W10803488 (Control board)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Ontario, NY 14519
Andres V
Job Details: 04/30/2025
"Found debris stuck in the drain pump causing impeller to not move freely. Vacuumed out pump housing put unit back together and tested it, unit is draining now. Customer had unit out of cavity when I got there"
We serviced a
WHIRLPOOL DRYER
Model WCD5090JW0
Near Rochester, NY 14618
Dave L
Job Details: 04/30/2025
"Found pump motor making noise. Ordering pump, bearing and rollers ; ordrng 1 W11516811 (Pump) and 1 Bearing (Drum) and 1 W11519506 (Drum roller), used 1 Sh15 (Sh) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ12
Near Spencerport, NY 14559
Dave L
Job Details: 04/30/2025
Replaced iceMaker due to no ice
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Fairport, NY 14450
Ben H
Job Details: 04/30/2025
Replaced the drain hose due to a pinhole leak in the hose and tested unit
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Webster, NY 14580
Andres V
Job Details: 04/30/2025
"I checked the drain pump and the stand piped to make sure water wasnt siphoning itself back into unit. Chceked to make sure unit is leveled. I centered basket, checked tub ring to make sure I could hear water inside it. Checked suspension rods. Unit will spin ok until it kicks into a high spin and then it starts jumping around Sr 7741456087; schdld next appmnt for 5/2 FRI AM"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS3
Near Spencerport, NY 14559
Dave L
Job Details: 04/30/2025
Adjusted hinges due to noise
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rochester, NY 14608
Zach L
Job Details: 04/30/2025
"F3E0, temp out of range. Found damaged wire connecting temp probe to board. Repaired wire and tested oven on bake. Temp sensing working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ3
Near Canandaigua, NY 14424
Ben H
Job Details: 04/30/2025
Unit had a very slow leak from the dispenser seal in the door. I replaced the dispenser due to it not sealing correctly to the door and tested unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM1
Near Penfield, NY 14526
Zach L
Job Details: 04/30/2025
Drain tube plugged. Cleared drain tube and cleared ice from unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Hilton, NY 14468
Dave L
Job Details: 04/29/2025
Replaced control due to unit starting on its own
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Canandaigua, NY 14424
Ben H
Job Details: 04/29/2025
I mixed up the numbers somewhere along the line and received a square sump and motor. Ordered the correct round sump and motor and rescheduled; ordrng 1 W11665769 (Sump and pump)
We serviced a
WHIRLPOOL DRYER
Model WGD6720RW0
Near Canandaigua, NY 14424
Ben H
Job Details: 04/29/2025
Sr 7741322871 I replaced the door switch and the ACU board and the unit was still doing the same thing with it taking a couple seconds to recognize that the door is closed. I called tech line again and we tested the main harness and that is working properly and getting the correct reading. Due to that test and the parts I've already replaced techline advised me that everything on the machine is functional and the unit operates as it should
We serviced a
AMANA MICROWAVE
Model AMV2307PFS05
Near Rochester, NY 14619
Andres V
Job Details: 04/29/2025
Checked the amperage unit checks out ok. I plugged unit into a different circuit outlet and it worked out. Customer needs to replace the breaker Sr 7741453186
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Victor, NY 14564
Ben H
Job Details: 04/29/2025
Found no continuity in the heating element indicating a broken element. Ordered hear element ; ordrng 1 WP3387747 (Element)
We serviced a
WHIRLPOOL WASHER
Model CHW8990AW0
Near Rochester, NY 14605
Dave L
Job Details: 04/29/2025
Replaced open water valves ; used 1 Sh15 (Sh) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Victor, NY 14564
Ben H
Job Details: 04/29/2025
Replaced the adjuster on the left side of the top rack and reinstalled top rack
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, NY 14609
Dave L
Job Details: 04/29/2025
Replaced control due to drain lockout.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW10
Near Victor, NY 14564
Ben H
Job Details: 04/29/2025
I found that the start relay for the compressor was broken and could not start up the compressor. Ordered start device ; ordrng 1 W11524472 (Start device)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Rochester, NY 14618
Zach L
Job Details: 04/29/2025
Defrost heater was not reconnected after service. Evaporator became frosted over. Cleared frost and reconnected heater.; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Farmington, NY 14425
Ben H
Job Details: 04/29/2025
Unit does not spray any water at all. Power going to sump motor but it's not spraying any water out. Ordered sump and motor ; ordrng 1 W11613479 (Sump and motor)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Macedon, NY 14502
Ben H
Job Details: 04/29/2025
Replaced belt due to it being loose and squeaking when in spin cycle ; used 1 W11239857 (BELT) from stock
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Rochester, NY 14617
Dave L
Job Details: 04/29/2025
Bake element is open. Ordering bake element ; ordrng 1 W10779716 (Element)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Pittsford, NY 14534
Ben H
Job Details: 04/29/2025
Unit giving an f8 e4 error code. I inspected the float switch and ran a diagnostic cycle and recalibrated the control board and the error code went away and the unit operates as it should
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3O
Near Rochester, NY 14621
Dave L
Job Details: 04/29/2025
Wash light remains on all the time re ordering control; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVW5035MW2
Near Rochester, NY 14606
Dave L
Job Details: 04/29/2025
Adjusted drain hose install toAvoid water syphoning back into washer
We serviced a
WHIRLPOOL OVEN
Model WFGS3530RS0
Near Rochester, NY 14625
Zach L
Job Details: 04/29/2025
Replaced DSI board and tested. Oven lighting immediately every time
We serviced a
WHIRLPOOL RANGE
Model WFES3330RZ0
Near Brockport, NY 14420
Dave L
Job Details: 04/29/2025
Found customer was broiling with door open causing the control to terminate voltage to broil element after 10 seconds. This is normal operation
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ4
Near Rochester, NY 14615
Andres V
Job Details: 04/29/2025
"Ignitor is not getting any voltage, the flame spreader is ohmin out correctly. Unit is in a closet and cannot be taken out because they built the closet around it. Customer is going to need to get dryer out."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Greece, NY 14616
Andres V
Job Details: 04/29/2025
"Unit has a locked rotor error code, I can moved basket freely and runs a diagnostic cycle but wont start a normal cycle.; ordrng 1 W11260238 (Rotor) and 1 W11627517 (Control board)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Webster, NY 14580
Andres V
Job Details: 04/29/2025
"I spoke with customer and informed her last time that the issue was her plumbing, she stated that she was able to do a full load today. Informed her that if I can't duplicate problem or find an issue I will have to charge a service fee"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Ontario, NY 14519
Andres V
Job Details: 04/29/2025
"Found unit with error code F9E1. Drain pump wire was damaged, replaced the harness and installed clip. Tested unit out, unit is draining properly; dspstn on spec-tagged invntry: 1 W11643701 HARNS- WIRE"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Webster, NY 14580
Andres V
Job Details: 04/29/2025
Found dispenser solenoid fell out of place that caused dispenser door to not open. Replaced the dispenser and tested unit.
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Rochester, NY 14607
Andres V
Job Details: 04/29/2025
"I replaced the control board and the lid lock, ran a diagnostic cycle. Also started a normal cycle, unit is working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB03
Near Rochester, NY 14625
Zach L
Job Details: 04/29/2025
"Customer complaint is grinding noise when closing freezer door. No washer between freezer door and center hinge, needs washer.; ordrng 1 WP487802 (Washer)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near Macedon, NY 14502
Zach L
Job Details: 04/29/2025
"Issue persists. Full frost pattern, no excess frost buildup. Contacted techline. SR#7741225378 Techline advised that no ceiling is over unit. Installation instructions specify that foam gasket at top of unit needs to be sealed against a surface to ensure proper ventilation. Informed customer, customer will install piece of cabinetry as instructed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS12
Near Pittsford, NY 14534
Zach L
Job Details: 04/29/2025
Damper intermittently making noise. Needs new damper; ordrng 1 WPW10594329 (Damper)
We serviced a
JENN AIR OVEN
Model JJW3830IL01
Near Pittsford, NY 14534
Zach L
Job Details: 04/29/2025
"Replaced lower control and upper door switch. Lower oven door damaged, instructed customer not to use lower oven until door is repaired. Tested upper oven, operated properly.; ordrng 1 W11325529 (Door glass)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Rochester, NY 14611
Andres V
Job Details: 04/29/2025
Replaced the sump and pump. Tested unit out and watched for leaks. Unit is working properly.
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Webster, NY 14580
Zach L
Job Details: 04/29/2025
"Replaced motor and tested. Belt slipping. Replaced belt. Ran full diagnostic cycle, all functions operating correctly.; used 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Rochester, NY 14624
Zach L
Job Details: 04/29/2025
"Motor causing squeaking and rattling, needs new motor; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"
We serviced a
GE RANGE
Model CGS700P2MS2S1
Near Hilton, NY 14468
Dave L
Job Details: 04/28/2025
Replaced probe and receptacle. Tested ok
We serviced a
WHIRLPOOL VENTHOODS
Model KVWB606DSS4
Near Macedon, NY 14502
Zach L
Job Details: 04/28/2025
"Finish chipped on front of unit. No part available to replace damaged section. Contacted techline to document, SR#7741440555 Customer to contact customer service for resolution."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Rochester, NY 14609
Andres V
Job Details: 04/28/2025
"Drain hole was clogged with debris, I cleared all the ice and poured water down drain. When taking unit apart the diffuser was missing the styrofoam.; ordrng 1 W11126274 (Air tower)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ12
Near Spencerport, NY 14559
Andres V
Job Details: 04/28/2025
"Cycled ice maker I could hear gears turning but not the paddles, ice maker did call for water but will need replaced.; schdld next appmnt for 4/30 WED AM"
We serviced a
GENERAL ELECTRIC RANGE
Model CGY366P4TW
Near Rochester, NY 14606
Dave L
Job Details: 04/28/2025
"Bake cycle trips breaker could not locate short to ground . Ordering harness, bake Ignitor and control ; rqstng P&A on 1 WB18X39634 (Ignitor), ordrng 1 WB27X42047 (Control), rqstng P&A on 1 WB18X39318 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT359SFYW00
Near Pittsford, NY 14534
Zach L
Job Details: 04/28/2025
"Drain line blocked, causing ice buildup and evap fan failure. Cleared ice buildup and cleared blockage from drain tube. Needs new evap fan; ordrng 1 WP2315539 (Fan)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Rochester, NY 14611
Andres V
Job Details: 04/28/2025
Unit has a F7E1 for wash motor not running. I started a normal cycle and could hear the pump humming trying to work.; schdld next appmnt for 4/29 TUE !
We serviced a
KITCHENAID ICEMAKER
Model n/a
Near Rochester, NY 14617
Andres V
Job Details: 04/28/2025
"Customer informed me that he unplugged unit and plugged it back in, unit is making ice"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14620
Andres V
Job Details: 04/28/2025
"Replaced the cam and belt. Ran a diag cycle, unit is working properly"
We serviced a
WHIRLPOOL WASHER
Model WFW9400VE01
Near Rochester, NY 14609
Dave L
Job Details: 04/28/2025
Replaced open water valve
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Rochester, NY 14613
Dave L
Job Details: 04/28/2025
Replaced seized drain pump ; dspstn on spec-tagged invntry: 1 W11578225 PUMP- WATER
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Rochester, NY 14626
Dave L
Job Details: 04/28/2025
"Gearcase is loud. Ordering Gearcase ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W11550891 (Agitator), dspstn on spec-tagged invntry: 1 W11700916 LATCH"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near West Henrietta, NY 14586
Zach L
Job Details: 04/28/2025
"Replaced gearcase, rotor, and slider. Calibrated unit. Ran full diagnostic cycle, all operations functioning properly.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
GE RANGE
Model PSS93YP8FS
Near Rochester, NY 14618
Zach L
Job Details: 04/28/2025
"Customer complaint is oven not functioning and oven light always on. Unit was serviced previously to correct burner. Oven door switch was not reinstalled correctly after service, unit unable to sende door closed. Properly installed door switch and tested"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Henrietta, NY 14467
Andres V
Job Details: 04/28/2025
"Could not get unit to duplicate leaking issue, customer did state she had pots and pan in dishwasher when it leaked. I believe that was the issue water deflecting from pots and pans."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW1
Near Bloomfield, NY 14469
Ben H
Job Details: 04/28/2025
I found that the screw on the rotor was loose causing the rotor to rub against the stator and make a squealing noise. I inspected both the rotor and stator and there was no damage to either of them. I tightened up the screw and they both operate correctly with no noise
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ08
Near Penfield, NY 14526
Ben H
Job Details: 04/28/2025
I found ice buildup in the freezer door where the ice bin sits causing the gears on the dispenser motor and ice bin to not correctly line up resulting in no ice dispensing. Cleared out the ice blockage and unit dispenses ice properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Pittsford, NY 14534
Ben H
Job Details: 04/28/2025
Unit was giving a f8 e4 error code for the drip tray underneath. Customer stated that his son Opened the door mid cycle and the code came right after that When I arrived the drip trade not have any water in it but the customers stated that he moved the dishwasher around and the water splashed out when he was moving appliance. I cleared the code and then tested unit thoroughly and could not find any evidence of a leak anywhere in the front of the back. Calibrated the board and instructed customer to not open the door mid cycle because that will cause water to spray out of the tub and possibly run down the machine tripping that float switch
We serviced a
MAYTAG RANGE
Model MER8800FZ0
Near Fairport, NY 14450
Ben H
Job Details: 04/28/2025
I found where the main harness connects to the bake element shorted out damaging both the element and the bake element. Ordered main harness and element ; ordrng 1 W11188459 (Main harness) and 1 W10779716 (Bake element)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Rochester, NY 14612
Dave L
Job Details: 04/24/2025
Replaced stripped iceContainer ; used 1 Sh15 (Sh) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV
Near Rochester, NY 14625
Dave L
Job Details: 04/24/2025
Installed ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Ontario, NY 14519
Dave L
Job Details: 04/24/2025
Replaced evaporator and drier due to low side leak. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH01
Near Webster, NY 14580
Dave L
Job Details: 04/24/2025
"Unit has a low side leak. Customer willLet us know if we are going to proceed ; rqstng P&A on 1 W11492867 (Evaporator) and 1 WPW10143759 (Uv), used 1 Sh15 (Sh) from stock, states that autho needed"
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWZ11
Near Hilton, NY 14468
Dave L
Job Details: 04/24/2025
Customer concerned with freezer temp. Found temperature to be consistent with set points on control
We serviced a
AMANA RANGE
Model AER5830VAX0
Near Rochester, NY 14609
Zach L
Job Details: 04/24/2025
"Customer complaint is unit will not preheat. Broil element bent out of shape, shorting to body of unit. Unbent broil element. No damage to any components. Tested on bake and broil. Broil relay stuck on, overheating. Needs new control board; ordrng 1 WPW10476695 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Rochester, NY 14621
Andres V
Job Details: 04/24/2025
Replaced the FF door. Door now stops and doesnt open all the way.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Hilton, NY 14468
Dave L
Job Details: 04/24/2025
Sr7741412943 unit turns on by itself.Documented with safety team. Ordering control ; ordrng 1 W11683480 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Rochester, NY 14609
Zach L
Job Details: 04/24/2025
"Partial frost pattern. Low side pressure -22inHg, high side pressure 99psi. Very slow to equalize. Partial restriction in sealed system. Removed drier and isolated low pressure side of sealed system. Flushed with 250psi nitrogen. Reconnected tubing. Replaced drier. Vacuumed to 500 microns and recharged with 64g of R600a. All pressures and temps check good, frost pattern forming properly. Parts and labor of sealed system repair covered by manufacturer limited warranty. Customer has extended warranty but no dispatch, customer will contact warranty company for reimbursement of service fee.; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE 1 W11504416 COUPLER BR 8.5X6 , and 1 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Canandaigua, NY 14424
Ben H
Job Details: 04/24/2025
I found the water line to the dispenser was frozen. I defrosted the line and the water dispenses now. Customer says the food in the ff section was freezing. I found the temp in the ff section to be set lower then recommended. In a diagnostic test everything seemed to function correctly and I couldn't find any mechanical issues. I raised the temp back up to the recommended setting and instructed customer to monitor the temp for a couple days
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Ben H
Job Details: 04/24/2025
"Got everything off of the gearcase but when I went to remove the gearcase I could not get it off the the unit. I tried various methods and it would not budge. Gearcase has welded into the tub. I ordered the inner and outer tub and will have to remove them all together ; ordrng 1 W11178227 (Basket) and 1 W11219115 (Tub) and 1 W11551646 (Spanner nut), dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
GE DRYER
Model GTD42GASJ2WW
Near Irondequoit, NY 14609
Andres V
Job Details: 04/24/2025
Found rear bearing worn out and front ones as well. Replaced both parts and tested unit. Unit no longer makes noise.
We serviced a
WHIRLPOOL OVEN
Model KFED500ESS06
Near Rochester, NY 14624
Andres V
Job Details: 04/24/2025
Replaced the terminal block and installed new power cord. Tested out all burners and both ovens. Unit is working properly
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Victor, NY 14564
Ben H
Job Details: 04/24/2025
Control board was continuously sending power to the drain pump. I replaced the control board and calibrated unit on a diagnostic cycle
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rochester, NY 14618
Ben H
Job Details: 04/24/2025
I replaced the harness and tested the unit on a quick cycle. Customer is satisfied with how it runs and I instructed the customer to use a washer cleaner and run a clean washer cycle to get rid of some existing suds
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Pittsford, NY 14534
Ben H
Job Details: 04/24/2025
I found the the spring for the door hinge on the left hand side had become disconnected from the hinge. Due to this being the second time in about 6 months that this has happened I replace the hinge on the left hand side
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Spencerport, NY 14559
Andres V
Job Details: 04/24/2025
I replaced the control board and the motor. Unit ran a diag cycle successfully and is working properly
We serviced a
MAYTAG DRYER
Model MGD5630HW1
Near Rochester, NY 14616
Dave L
Job Details: 04/24/2025
"Customer has to run unit twice on time dry. Suspecting thermostat. Ordering thermostat, thermistor and control ; ordrng 1 WP3391912 (High limit) and 1 WP8577274 (Thernistor) and 1 W11417005 (Control)"
We serviced a
MAYTAG RANGE
Model MFGS8030RZ0
Near Rochester, NY 14626
Andres V
Job Details: 04/24/2025
"I inspected part before being installed, realized it was the wrong part and burner head will not fit nor will the orfice line up with cooktop hole. Got pictures of side by side comparison and how burner head wont fit orfice holder."
We serviced a
GE REFRIGERATOR
Model GFE28GYNFFS
Near Penfield, NY 14526
Zach L
Job Details: 04/24/2025
"On arrival refrigerator measured 37 degrees, freezer at -1. Contacted techline. Techline advised using service tool to monitor temps in unit. Temperatures measure normal for past 2 days, but compressor intermittently runs for extended time, signalling stalling compressor. Techline advised replacing compressor.; rqstng P&A on 2 WR97X10076 (8.5x6)s and 1 WR97X10142 (10x8) and 1 WR97X10033 (6x4) and 1 WR97X32111 (6x3.5) and 1 WR87X23410 (Compressor), states that autho needed"
We serviced a
WHIRLPOOL OVEN
Model WFGS3530RS0
Near Rochester, NY 14625
Zach L
Job Details: 04/24/2025
DSI board supplying incorrect voltage to spark ignitor. Needs new DSI board.; ordrng 1 W10898291 (DSI board)
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near West Henrietta, NY 14586
Ben H
Job Details: 04/24/2025
I found that the screw holding the rotor had come loose causing the rotor to rub against the stator and creating a grinding noise. I tightened up the screw and tested unit and there's no more noise.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near West Henrietta, NY 14586
Zach L
Job Details: 04/24/2025
Unit leaking through gearcase. Needs new gearcase and all parts damaged by water replaced; ordrng 1 W11393685 (Gearcase) and 1 W10754161 (Rotor) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, NY 14608
Zach L
Job Details: 04/24/2025
Pressure sensor on board failed. Replaced control board and tested with full diagnostic cycle.
We serviced a
WHIRLPOOL RANGE
Model MES8800PZ1
Near Webster, NY 14580
Andres V
Job Details: 04/24/2025
"Replaced the front glass panel, reinstalled door to oven."