Near Rochester, NY 14618
Dave F
Job Details:
05/30/2019
REFRIGERATOR KITCHENAID KRFC302ESS00
Noise when the refrigerator gets closed or is moved . Found that the bladder was hitting the back wall . Inserted foam in between wall and bladder . Refrigerator is not making noise now .
Near Rochester, NY 14612
Dave L
Job Details:
05/30/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
Freezer door was binding leaving an air gap. Raised door and heated gasket to mold. Door is now shutting properly.
Near Farmington, NY 14425
Dave F
Job Details:
05/30/2019
DISHWASHER WHIRLPOOL WDF560SAFM2
dishwasher not spraying water found error code F4E3 wash pump failure . Replaced pump . Tested unit in auto diagnostics. Tested good
Near Spencerport, NY 14559
Shaiman
Job Details:
05/30/2019
DRYER WHIRLPOOL WGD5000DW3
"Timer would continue progressing even after the machine is off. Replaced timer, customer monitor."
Near Farmington, NY 14425
Dave F
Job Details:
05/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Left hand hinge cap not on missing hole that the screw goes into . Tapped hole . Screw for cap works now .
Near North Chili, NY 14514
Steve
Job Details:
05/30/2019
REFRIGERATOR AMANA ASI2175GRS00
Found defrost drain was restricted causing ice build up and leaking from freezer. Removed restriction and the refrigerator tested good.
Near Webster, NY 14580
Steve
Job Details:
05/30/2019
REFRIGERATOR KITCHENAID KRFF507ESS01
Replaced fan harness including thermistors for frost build up on fresh food evaporator. Removed all frost and ice. Found ice behind evaporator housing. Removed ice. Fastened defrost thermostat with zip tie and taped with metal tape to prevent it from moving. The refrigerator tested good. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
Near Webster, NY 14580
Steve
Job Details:
05/30/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA
"Replaced evap fan motor, thermistor and main control for persistent frosting of evaporator. The refrigerator tests good."
Near Rochester, NY 14618
Steve
Job Details:
05/30/2019
REFRIGERATOR GE PSS23MGTCWW
Replaced heater for not defrosting. The refrigerator tested good. ; dspstn on spec-tagged invntry: 1 WR51X10101 HEATER and 1 WR55X10942P CONTROL
Near Webster, NY 14580
Evan
Job Details:
05/30/2019
WASHER MAYTAG MVWB766FW1
Customer stated that unit was not filling with enough water and would not complete full cycle. Upon arrival discovered that drain hose was not hung properly. Rehung hose. This is cause for unit not completing cycle. Checked for error codes no codes were present. Ran diagnostic cycle. Unit completed cycle as it should. Spoke with customer about proper loading and cycle selections to ensure proper setting is used based on Load. Unit itself tested good
Near Linwood, NY 14486
Steve
Job Details:
05/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00
Replaced air diffuser for damper grinding. The damper tested good.
Near Rochester, NY 14618
Shaiman
Job Details:
05/29/2019
DISHWASHER WHIRLPOOL MDB8959SFZ4
"Customer concerned that the unit will not drain completely in a cycle & has to manually drain unit. F3E1 F6E1 F8E2 F8E1 F6E4 upon arrival. Cleared codes then ran diagnostics cycle. Upon completion, F3E1 F8E2 codes reappeared. Sensor should be replaced. ; rqstng P&A on 1 W11084121 (sensor)"
Near Webster, NY 14580
Evan
Job Details:
05/29/2019
MICROWAVE WHIRLPOOL WMH32519HT2
Replacing magnetron and capacitor and transformer due to unit producing clicking sound when beginning to run. Replaced all parts unit is still making noise. Discovered that relay on control board for turntable is causing issue. Ordering control ; ordrng 1 W11342846 (CONTROL )
Near Geneva, NY 14456
Dave F
Job Details:
05/29/2019
DRYER WHIRLPOOL WED4815EW1
"Dryer not turning on . Found thermal fuse is blown . Tested heater element. Tested bad is grounded . Ordering parts for repair. Rollers are worn out as well .; ordrng 1 279816 (thermal cut off hi) and 1 279838 (element,heater) and 1 4392065 (dryer repair kit) and 1 WP3387134 (thrmst-fix) and 1 WP3392519 (thermal fuse) and 1 WP3977767 (thrmst-fix)"
Near Fairport, NY 14450
Steve
Job Details:
05/29/2019
MICROWAVE WHIRLPOOL WMH31017AS3
"Found vent light staying on and control will not turn it off. Ordering control. Replacing interlock on return visit; ordrng 1 W10810046 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"
Near Rochester, NY 14610
Steve
Job Details:
05/29/2019
DISHWASHER JENN AIR JDB9200CWS2
"Replaced rails for broken rails causing upper rack to fall. Ordering adjusters for broken tabs. ; ordrng 2 WPW10546503 (adjuster)s, dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"
Near Pittsford, NY 14534
Steve
Job Details:
05/29/2019
REFRIGERATOR MAYTAG MFT2776FEZ00
17 degrees in freezer. Found evidence of low charge. Ordering evaporator and drier; ordrng 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)
Near Honeoye Falls, NY 14472
Steve
Job Details:
05/29/2019
MICROWAVE WHIRLPOOL WMH32519HV3
"Replaced door switched for door error code. Same issue. Cavity light not coming on and door error code when trying to activate. Ordering control. Door switch interlock screw stripped during repair. Ordering screw; ordrng 1 SCREW (PART NUMBER NOT LISTED) and 1 W11342846 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"
Near Avon, NY 14414
Steve
Job Details:
05/29/2019
WASHER WHIRLPOOL WTW4955HW1
Found a crack leak in outer tub causing leak. Ordering outer tub. ; ordrng 1 W10371566 (tub)
Near Rochester, NY 14621
Shaiman
Job Details:
05/29/2019
DRYER AMANA NGD4655EW2
Unit is cycling on and off as it should. Unit testing good.
Near Webster, NY 14580
Dave L
Job Details:
05/29/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02
Ice build up on evaporator inlet indicating a leak or restriction. Replaced evaporator and flushed system. Installed new dye drier. Unit began cooling after install. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
Near Webster, NY 14580
Dave L
Job Details:
05/29/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
The freezer door was not making good contact with the mullion. Raised door for a better seal. Customer to monitor.
Near Rochester, NY 14615
Shaiman
Job Details:
05/29/2019
WASHER WHIRLPOOL WFW75HEFW0
"Customer concerned about unit not spinning clothes out completely; once water drains and spin cycle initiates, the tub will begin to spin, then slows down repeatedly. No error codes. Seems as if the machine is not level, resulting in low spin speeds. Machine would shake as if it’s not level, then slow down. Attempted to level machine and the vibration reduced significantly. Customer monitor."
Near Webster, NY 14580
Dave L
Job Details:
05/29/2019
REFRIGERATOR KITCHENAID KFIS29BBMS02
Unit is building ice on the freezer bottom due to a clogged drain tube. Cleaned tube and removed ice from the freezer
Near Rochester, NY 14612
Dave L
Job Details:
05/29/2019
DRYER FRIGIDAIRE FASG7073NW0
"Unit will not turn on due to an open high limit. Ordering limiter , thermostat and changed door switch. ; ordrng 1 137116700 (thermostat) and 1 137539200 (limiter)"
Near Macedon, NY 14502
Evan
Job Details:
05/29/2019
REFRIGERATOR MAYTAG MFC2062FEZ02
Customer stated that freezer light was not coming on. Customer had removed bulb and tested bulb in another socket to confirm bulb was working. Upon inspection discovered that door switch on top of freezer was sticking causing light not to go on. Was able to free switch up. Tested switch multiple times Unit tested good
Near Rochester, NY 14610
Evan
Job Details:
05/29/2019
OVEN WHIRLPOOL RBS245
Customer stated that unit was exceeding temperature then shutting itself off. Upon inspection discovered that unit was displaying f3e3 error code. (Oven temp too high) tech sheet calls for ohm reading of temp sensor. Ohmed out sensor. Sensor tested good. If sensor is good tech sheet calls for replacement of main control. Quoted customer for control....WPW10340935 (control ) $ 260.00 Labor $34.95 S&H $ 11.11 Tax $24.48 Customer would like to think about repair as contact office if they would like to proceed. Collecting service call fee for now
Near Rochester, NY 14618
Dave F
Job Details:
05/29/2019
REFRIGERATOR WHIRLPOOL GS6SHAXKQ01
Replaced ice maker and ice maker optics that read the bin level . Test unit . Tested good . Customer pointed out that the water dispenser is broken where the water comes out into the cup . Ordering new dispenser hose WP4388152; rqstng P&A on 1 WP4388152 (fitting)
Near Canandaigua, NY 14424
Dave F
Job Details:
05/29/2019
WASHER MAYTAG MVWC415EW2
Washer stuck in cycle and full of water . Held cancel button washer cancelled current cycle and drained water . Checked for error codes . None. Calibrated unit . Tested in auto diagnostics. Tested good .; dspstn on spec-tagged invntry: 1 W11307244 LATCH
Near Webster, NY 14580
Steve
Job Details:
05/29/2019
MICROWAVE WHIRLPOOL WMH32519HT2
Hepled evan.
Near Rochester, NY 14612
Shaiman
Job Details:
05/29/2019
DRYER WHIRLPOOL WED8800YW2
"Grinding noise when in use is coming from bearing on blower housing. Blower assembly must be replaced.; ordrng 1 WP8544737 (wheel) and 1 WP8544739 (pulley-mtr) and 1 WPW10256512 (housing), dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
Near Pittsford, NY 14534
Steve
Job Details:
05/29/2019
REFRIGERATOR JENN AIR JFC2089HPY
Found the freezer door open on right side. It was pulled out time with right side. Readjusted the door and it is closing properly now. Removed all the frost.
Near Fairport, NY 14450
Steve
Job Details:
05/29/2019
REFRIGERATOR KITCHENAID KRFF507ESS00
The fresh food evaporator drain was plugged. Removed all the ice and fisshed a water line in the drain and removed obstruction. The drain behind the refrigerator is clear. The refrigerator tested good
Near Rochester, NY 14624
Steve
Job Details:
05/29/2019
MW-HOOD COMBO WHIRLPOOL WMH78019HV0
Replaced door locks with interlock kit for open/close door errors. The microwave tested good ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Rochester, NY 14625
Dave L
Job Details:
05/29/2019
REFRIGERATOR WHIRLPOOL WRT511SZDW00
Customer concerned with operating noises. Isolated fan noise from compressor noise. Noise is coming from the compressor. Documented with tech line. SR7724950190; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP
Near Rochester, NY 14609
Dave L
Job Details:
05/29/2019
REFRIGERATOR FRIGIDAIRE FGHB2844LE5
Unit was not defrosting due to a failed defrost thermostat. Replaced thermostat and defrosted the evaporator. Unit tested good. ; used 1 WP4387490 (DEFROST TSTAT 50) from stock
Near Hilton, NY 14468
Dave L
Job Details:
05/29/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01
Ice maker was very unleveled causing ice problems. Leveled ice maker and shimmed door to line up doors.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Hilton, NY 14468
Dave L
Job Details:
05/29/2019
WASHER MAYTAG MHW3505FW
Replaced malfunctioning UI. Unit tested good.
Near Brockport, NY 14420
Dave L
Job Details:
05/29/2019
REFRIGERATOR MAYTAG M9BXXGMYW00
"Unit was leaking from the freezer due to a plugged drain. Cleaned air and ice fro, freezer."
Near Geneva, NY 14456
Dave F
Job Details:
05/29/2019
REFRIGERATOR KITCHENAID KRFC704FBS00
Replaced control due to power cord being burnt . Tested unit . Tested good .
Near Lyons, NY 14489
Dave F
Job Details:
05/29/2019
WASHER WHIRLPOOL WTW7040DW0
F5 E3 F5 E2 . Lid lock error codes . Replaced lid lock with W10810403. Calibrated unit and ran in auto diagnostics. Unit tested good .; used 1 W10810403 (LID LOCK ASSY) from stock
Near Rochester, NY 14618
Dave F
Job Details:
05/29/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS02
Freezer door not shutting all the way . Used some shims for get the bottom of the T bracket that holds the door on better . Freezer door is now even and is closing as it should . Left brackets with customer.
Near Ontario, NY 14519
Evan
Job Details:
05/29/2019
DISHWASHER KITCHENAID KDFE104DSS1
Customer stated unit would not drain. Checked for error codes unit was displaying (8-1) slow drain. Drained remaining water from unit with vacuum inspected pump. Impeller is failing to spin inside pump. Replaced pump Ran diagnostic cycleUnit draining as it should Unit tested good
Near Ontario, NY 14519
Evan
Job Details:
05/29/2019
DRYER WHIRLPOOL WED4815EW1
Customer stated that unit was producing long dry times. Upon inspection unsee dryer vent test kit to monitor air flow from unit. Unit tested good. Also visually inspected vent vent was clear of lint and debris. Customer stated they have been only using automatic dry setting. Suggesting to customer to run unit on timed dry for better results. Unit Itself tested good
Near Rochester, NY 14626
Shaiman
Job Details:
05/29/2019
DISHWASHER WHIRLPOOL WDT730PAHW0
"Replaced motor, unable to test."
Near Pittsford, NY 14534
Shaiman
Job Details:
05/29/2019
WASHER MAYTAG MVWC500VW1
"Drain hose was installed too high to the rear edge of the sink, water was spraying above sink height due to clogged drain hose lint trap. Removed lint trap and readjusted hose. Unit testing good."
Near Webster, NY 14580
Evan
Job Details:
05/29/2019
OVEN KITCHENAID KEBK101BSS00
"Customer stated unit would not power on. Control was unresponsive. Suspecting that thermal fuse had blown during self cleaning. Removed panel to test fuse. Fuse tested open. Replaced fuse. Ran test preheat to 350 degrees. Unit preheated as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
Near Pittsford, NY 14534
Shaiman
Job Details:
05/28/2019
WASHER MAYTAG MVWX655DW1
"Customer concerned about a knocking noise at the end of spin cycle. No error codes present. Put machine into manual diagnostics and tested the high and low spin speed. Could not recreate any issues. Tech line agent suggests normal operation. However, I put the machine into drain and spin. The machine finally did make a clicking noise as if it was attempting to switch gears. Replacing clutch & actuator.SR: 7724932358; ordrng 1 W10597177 (actuator) and 1 W10721967 (drive pulley)"
Near Scottsville, NY 14546
Shaiman
Job Details:
05/28/2019
WASHER MAYTAG MHW6000XW1
Re-diagnosing machine. Drum hesitates to spin freely both unplugged and plugged in. F6E1 error code. Attempted to start a diagnostics cycle. Door locked (C00). (C02) Cold water valve would spray into tub for a brief second then rest while still in C02 of verification cycle. After about 4 minutes machine then went back to C00 then UI display began flickering. Unit did not complete auto diagnostics cycle. Attempted to exit diagnostics mode. Door Lock did not disengage for about 5 minutes. Senior tech will make a visit to verify.; saved tckt
Near Rochester, NY 14612
Dave L
Job Details:
05/28/2019
MICROWAVE WHIRLPOOL UMV1160CS6
Called tech line due to repeated door error ep 1 to ground with door shut they are recommending that we replace the harness and control. Sr7724932441; ordrng 1 W11106356 (cntrl-elec) and 1 W11300385 (HARNESS)
Near Webster, NY 14580
Dave L
Job Details:
05/28/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA
Unit has frozen air returns . Suspecting an intermittent evaporator fan issue. Recomending replacing fan and thermistor. ; ordrng 1 241509402 (motor) and 1 5304502779 (board-main power) and 1 808137001 (thermistor)
Near Rochester, NY 14623
Steve
Job Details:
05/28/2019
REFRIGERATOR WHIRLPOOL GX5SHDXVB03
Replaced light switch for no no power to bulb. Replaced I e maker and harness for heater stuck on. Replaced both freezer drawer slides for door not closing. Replaced the right fresh food door gasket for torn gasket. Ordering water valve for shorted valve. Customeraid for bin. ; rqstng P&A on 1 WP2315576 (valve-inlt)
Near Rochester, NY 14610
Steve
Job Details:
05/28/2019
REFRIGERATOR KITCHENAID KRFF507HPS00
Replaced freezer door for dent. Replaced ice door for dents. Reordering left ff door for damage out of box. ; ordrng 1 W11301204 (LEFT SS DOOR)
Near Rochester, NY 14618
Steve
Job Details:
05/28/2019
REFRIGERATOR GE PSS23MGTCWW
"Ordering heat r for open heAter. Defrosted evaporator. ; ordrng 1 WR51X10101 (heater & brkt asm), dspstn on spec-tagged invntry: 1 WR55X10942P CONTROL"
Near Rochester, NY 14623
Steve
Job Details:
05/28/2019
50#IM 18" FS KITCHENAID KUIC18PNXS2
"Found the water levels sensor is open and recirculating pump is very loud. Order pump assembly. ; rqstng P&A on 1 2313702 (water pump), states that autho needed"
Near Pittsford, NY 14534
Shaiman
Job Details:
05/28/2019
DRYER KITCHENAID KEYE670BWH2
"Checked all fuses, and start switch. Issue lays within the door switch. Must be replaced. ; dspstn on spec-tagged invntry: 1 W10820036 SWITCH"
Near Rochester, NY 14618
Evan
Job Details:
05/28/2019
WASHER KENMORE 110.450914
Replacing pressure switch due to unit not spinning out load correctly. Items were coming out wet at end of cycle. Replaced switch Ran full express wash Unit tested good
Near Rochester, NY 14620
Evan
Job Details:
05/28/2019
DRYER GE DDE0580GALWH
Customer stated they were experiencing long dry times. Upon inspection discovered that unit was very dirty and vent was full of lint. Cleaned entire machine. Unit functioning as it should otherwise. After cleaning unit ran test cycle. Unit tested good
Near Rochester, NY 14622
Evan
Job Details:
05/28/2019
DISHWASHER KITCHENAID KDPE234GPS0
Customer stated unit was not pumping water through cabinet. Upon inspection discovered that unit was flashing error code 4-3(wash motor not running) and 7-1 (no heat ) Attempted to run diagnostic cycle Unit would fill and drain but never move water through cabinet. Unit needs sump & motor. No heat error code is due to water sitting in cabinet for too long and wash motor failing to move water. Replaced sump & motor Ran diagnostic cycle to calibrate machine and clear codes Unit tested good
Near Rochester, NY 14624
Shaiman
Job Details:
05/28/2019
WASHER GE WJRR4170G1WW
Lid switch tested good for continuity. Motor should be replaced. Customer declined further repair.
Near Rochester, NY 14605
Shaiman
Job Details:
05/28/2019
DRYER WHIRLPOOL WED7000DW1
"hinges are missing that holds the lid down, & a rock was stuck next to the felt that is mounted behind the felt on the front cabinet panel. Removed rock and installing brackets.; ordrng 2 W10641296 (hinge)s and 1 W10861225 (handle)"
Near Rochester, NY 14618
Shaiman
Job Details:
05/28/2019
WASHER MAYTAG MVWC465HW2
"Customer concerned about multiple noises, more specifically in the bulky item cycle. No error codes present. Further investigation lead to discovery of the sound emitting from the household pipes due to high water pressure. House hold pipes shake every time the water valves in the machine close resulting in a thumping noise that can be heard in the upper level of the home. Closed the inlet water valves to positions where the thump is less significant. Customer is satisfied, unit testing good."
Near Pittsford, NY 14534
Shaiman
Job Details:
05/28/2019
WASHER WHIRLPOOL MVWB7625FW3
"Customer concerned about a clunking noise when machine is filling. Noise is emitting from household pipes when the machine water valves switch between hot and cold. Closed household water valves slightly to reduce noise. Customer is satisfied. As for the grease in the tub, could not come to a logical conclusion as to where it could be coming from. Most possibly a supernatural phenomenon which can not be explained. Unit testing good."
Near Rochester, NY 14618
Dave L
Job Details:
05/28/2019
REFRIGERATOR GE TFX22ZAS
Replaced defrost heater. Removed and cleaned drain tube.
Near Penfield, NY 14526
Dave L
Job Details:
05/28/2019
REFRIGERATOR KITCHENAID KRFF507ESS
10256297-1Unit had a frosted evaporator. Defrosted unit and changed to 8 hour defrost. Unit covered under new leaf warranty
Near Rochester, NY 14623
Steve
Job Details:
05/28/2019
REFRIGERATOR WHIRLPOOL GX5SHDXVB03
Replaced light switch for no no power to bulb. Replaced I e maker and harness for heater stuck on. Replaced both freezer drawer slides for door not closing. Replaced the right fresh food door gasket for torn gasket. Ordering water valve for shorted valve. Customeraid for bin. ; rqstng P&A on 1 WP2315576 (valve-inlt)
Near Pittsford, NY 14534
Shaiman
Job Details:
05/28/2019
DRYER MAYTAG MEDX655DW1
Ship direct new handle; ordrng 1 W10861225SHIPDIRECT (SHIP DIRECT )
Near Rochester, NY 14618
Steve
Job Details:
05/28/2019
REFRIGERATOR JENN AIR JFC2089HEP
Found i pinched the water line on previous visit causing no water ti refrigerator. Moved line and taped to wall to prevent from pinching. Covered under appliance tec warranty.
Near Rochester, NY 14619
Steve
Job Details:
05/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Replaced ice maker for no ice production. The new ice maker called for water as soon as it was installed. The ice maker tests good.
Near Churchville, NY 14428
Steve
Job Details:
05/28/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Customer complaining of dishes not drying. Found no error codes and unit passed all tests in diagnostics. The heater turned on and heated. Recommended to use hot water at sink prior to use and use the high temp cycles for better drying. The dispenser door came off. Reassembled door. If door comes off again preorder W10888684 door.
Near Rochester, NY 14624
Steve
Job Details:
05/28/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00
Replaced reservoir for leaking ta the filter connection. The reservoir tested good with no leaking.
Near Rochester, NY 14609
Evan
Job Details:
05/28/2019
WASHER MAYTAG MVWX655DW1
Replacing control board due to unit not spinning out correctly. Unit would not engage into spin during normal cycle. Replaced control Ran diagnostic cycle Ran calibration cycle Ran unit in manual test mode on high spin. Unit tested good
Near Lima, NY 14485
Dave F
Job Details:
05/28/2019
REFRIGERATOR MAYTAG MFX2676FRZ00
Fresh food section 38 freezer is 0 degrees . Found fresh food section was frosted up .called techline SR 7724931673 checked all thermistors in unit tested good . Changed defrost from adaptive to timer . Defrosted unit . Checked thermistor position. Tin foil taped and zip tied the thermistor . Checked fans . They are working . Ran test four in diagnostics. Passed . Unit tested good .
Near Farmington, NY 14425
Dave F
Job Details:
05/28/2019
REFRIGERATOR WHIRLPOOL WRT138FZDB00
Freezer is all frosted up . Refrigerator is new . Found that the door gasket .was not sealing all the way . Heated up gasket . Reseated gasket . Door is now sealing .
Near Farmington, NY 14425
Dave F
Job Details:
05/28/2019
WASHER WHIRLPOOL NTW4516FW3
Washer is not leaking . Tested unit . Found there is a leak . From the drain pipe in the wall . Washer is within warranty.
Near Fairport, NY 14450
Dave F
Job Details:
05/28/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02
Complaint is water leaking from dispenser . Dispenser area was dry . When arrived . Checked temperatures in freezer was a little warm . Ice may be melting from ice maker and coming out of bin . Adjusted the refrigerator temperatures and damper . Customer will monitor.
Near Webster, NY 14580
Dave F
Job Details:
05/28/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV00
Called techline SR 7724892967 . Replaced water valve and control on refrigerator. Water dispenser still not working . Tested power at water valve no power. Checked water pad . Tested good . Tested power at wire harness above led light no power . Techline thinks it's the wire harness inside the refrigerator cabinet. Refrigerator deemed unrepairable .
Near Pittsford, NY 14534
Dave F
Job Details:
05/28/2019
REFRIGERATOR WHIRLPOOL KBFA25ERSS01
Replaced ice maker due to heater not turning on when cycle icemaker . Tested unit . Tested good.; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
Near Rochester, NY 14622
Dave L
Job Details:
05/28/2019
REFRIGERATOR KENMORE 61984100
Compressor is very loud. Not recommending a repair due to age of the unit.
Near Rochester, NY 14607
Dave L
Job Details:
05/28/2019
REFRIGERATOR KENMORE 253.50683
Icemaker supply tube frozen. Icemaker filling partially. Water pressure is low. Recommending new filter.
Near Rochester, NY 14626
Dave L
Job Details:
05/28/2019
WASHER WHIRLPOOL WTW5000DW1
"Unit was making a loud noise during agitate. Inspected cam and belt. Tightened pulley. Unit testing good. Ran auto test; dspstn on spec-tagged invntry: 1 W10528947 HUB 1 W10721967 CAM , and 1 W11035751 GEARCASE"
Near Victor, NY 14564
Dave F
Job Details:
05/28/2019
RANGE JENN AIR JJW2827DS01
Replaced user interface for not responding to touch and having a stuck key error . Tested unit . Tested good .
Near Brockport, NY 14420
Dave L
Job Details:
05/28/2019
DISHWASHER MAYTAG MDB8949SBW3
Replaced broken keypad that was falling off
Near Rochester, NY 14625
Evan
Job Details:
05/28/2019
DISHWASHER KITCHENAID KUDC10IXBL
Customer stated that unit was not responding to commands. Upon inspection unit was flashing all lights on control panel. Removed door and unplugged control and UI. After reseating connectors unit was functioning as it should. Go unit into diagnostic checked for error codes unit was displaying code 7-1 no heat. Due to water sitting inside of unit. Ran full diagnostic cycle Unit completed cycle Unit functioning as it should Unit tested good
Near Rochester, NY 14610
Evan
Job Details:
05/28/2019
DRYER WHIRLPOOL LEQ7030KQ1
Customer stated that unit was not tumbling but still heating. Upon inspection discovered that belt had broken. Suggesting use of dryer repair kit. Installed dryer repair kit Replaced belt rollers and pulleyRan test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
Near Penfield, NY 14526
Evan
Job Details:
05/28/2019
DISHWASHER MAYTAG MDBH969AWB5
Replacing gasket and chopper due to unit leaking water from corners and unit missing chopper. Replaced gasket and chopper. Ran test cycle unit tested good Also tightened door screws and handle screws as courtesy ; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE
Near Victor, NY 14564
Dave F
Job Details:
05/28/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB01
Replaced both controls and thermistor . Defrost sensor was showing open previously . After replacing parts . The defrost sensor now passes in diagnostics. Unit tested good .
Near Scottsville, NY 14546
Steve
Job Details:
05/28/2019
WASHER MAYTAG MHW6000XW1
The motor will not start tested ccu and it will not send power to mcu. Called tech line and they fell it is the mcu. Explained to custom er that it still a guess. The customer is going to replace.
Near Rochester, NY 14606
Shaiman
Job Details:
05/24/2019
WASHER MAYTAG MVWB855DC2
Replaced valve and tested good.
Near Rochester, NY 14618
Dave F
Job Details:
05/24/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS02
Freezer door not sealing correctly. Heated up gasket still not sealing the door is not sealing evenly across the entire unit . Called techline SR 7724928357 . Was told to order new rails . Left hand fresh food door has a ding in it . Ordering a new door .13094747SQ; ordrng 1 13094747SQ (dor-fip ss) and 1 WPW10544403 (bracket) and 1 WPW10544404 (bracket)
Near Rush, NY 14543
Steve
Job Details:
05/24/2019
DISHWASHER KITCHENAID KDTE104ESS0
Found wash pump not pushing water causing poor wash. Ordering wash pump; rqstng P&A on 1 WPW10605057 (pump and motor assy)
Near Rush, NY 14543
Shaiman
Job Details:
05/24/2019
WASHER MAYTAG MHW5500FW1
"Replaced control. UI is not needed, unit is testing good."
Near Fairport, NY 14450
Shaiman
Job Details:
05/24/2019
DRYER MAYTAG MEDX655DW1
"Adjusted catch, customer is satisfied. ; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH"
Near Henrietta, NY 14467
Dave F
Job Details:
05/24/2019
RANGE KENMORE 790.909346
Broiler is broken and not heating . Control is sending power to broiler when it's supposed to be on . Replaced broiler . Tested good. Tested baked for power and turning on . Tested good . Tested oven to pre heat . Tested good .
Near Penfield, NY 14526
Evan
Job Details:
05/24/2019
DISHWASHER KITCHENAID KDTE234GPS0
Replacing door gasket due to unit continuing to drip from left side of unit while running. Drip was Minimal but still dripping. Replaced gasket. Ran full express wash and watched for drips. Could not replicate issue once new gasket was installed. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details:
05/24/2019
MW-HOOD COMBO AMANA AMV1160VAW3
Replacing door handle on microwave due to old handle breaking. Replaced handle Unit tested good
Near Fairport, NY 14450
Evan
Job Details:
05/24/2019
DRYER WHIRLPOOL WED8500BW0
"Unit was still squeaking after repair. Replaced rollers, pulley and belt due to this issue. Ran test cycle. Unit tested good ; used 1 4392067 (REPAIR KIT) from stock"
Near Fairport, NY 14450
Evan
Job Details:
05/24/2019
COOKTOP WHIRLPOOL RF365PXWN-0
Replacing bake element due to old element cracking causing unit not to heat. Replaced bake element ran test preheat unit tested good
Near Fairport, NY 14450
Shaiman
Job Details:
05/24/2019
WASHER WHIRLPOOL WTW5640XW3
Unit will not lock lid to start cycle. Control is sending power to lid lock. Latch should be replaced. Shipping part to customer.; ordrng 1 W10404050SHIPDIRECT (SHIP DIRECT)
Near Williamson, NY 14589
Evan
Job Details:
05/24/2019
DRYER MAYTAG MED5500FC0
"Customer stated unit was producing loud squeaking noise while in spin. Upon inspection discovered that idler pulley and both rear rollers were sticking causing noise. Replaced rollersReplaced pulley Ran test cycle for customer Unit tested good ; used 1 279640 (PULLEY-IDLER), and 1 349241T (ROLLER-SUPPORT 2PK) from stock"