Near Rochester, NY 14617
Dave L
Job Details: 01/21/2019
WASHER MAYTAG MVWC565FW1 Replaced lid lock due to lid not opening
Near Webster, NY 14580
Dave L
Job Details: 01/21/2019
REFRIGERATOR MAYTAG M1TXEMMWW00 Unit is leaking from the evaporator causing poor temps in the freezer evaporator is discontinued. Customer is going to replace.Reconnected venting for unrelated appliance hook up
Near Rochester, NY 14612
Evan
Job Details: 01/21/2019
WASHER WHIRLPOOL 1105072012 Customer stated unit was not spinning cloths were coming out wet at end of cycle.Checked for codes unit was displaying long drain error code.Ran drain pump to see if unit was draining correctly.Could hear pump struggling to run.Inspected pump found sock in pump causing clothes to come out wet.Removed sock Unit tested good Collecting s/c fee
Near Rochester, NY 14615
Evan
Job Details: 01/21/2019
DISHWASHER KITCHENAID KUDT03FTSS0 Customer stated unit was not draining and upper spray arm had come detached. Reattached spray arm.Vacuumed out excess waterRemoved drain pump Found glass inside pump causing unit not to drain.Removed glassRan test cycle Unit tested good
Near Rochester, NY 14607
Evan
Job Details: 01/21/2019
WASHER FRIGIDAIRE FFFW5000QW0 Replacing latch & striker due to striker breaking and latch not catching strikerReplaced latchReplaced strikerRan test cycleUnit tested good
Near Rochester, NY 14624
Gary
Job Details: 01/21/2019
DISHWASHER WHIRLPOOL KDFE104DSS5 Replaced dishwasher door gasket that had pulls away and fallen off.; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Near Scottsville, NY 14546
Gary
Job Details: 01/21/2019
WASHER AMANA NTW4516FW2 Replaced suspension that was loose and allowing the washer to go out of balance.; dspstn on spec-tagged invntry: 1 W10780045 SUSPENSION
Near Rochester, NY 14606
Gary
Job Details: 01/21/2019
RANGE KENMORE 362.62781 Replaced open infinite switch causing no heat on fr burner
Near Rochester, NY 14606
Gary
Job Details: 01/21/2019
REFRIGERATOR KENMORE 25364802402 Installed second shelf requested by Lindsey.
Near Honeoye Falls, NY 14472
Steve
Job Details: 01/21/2019
DRYER MAYTAG MED3500FW1 Found the exhaust vent inside the dryer was vibrating. Fastened the vent to the dryer and the vibration stopped.
Near Rochester, NY 14610
Steve
Job Details: 01/21/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Replaced inline fuse, door switches and vent bulb for no operation. The microwave tested good. ; dspstn on spec-tagged invntry: 1 8206232A BULB and 1 W11244494 INTERLOCK , used 1 8206232A (BULB), and 1 WPM0805101 (FUSE-20A) from stock"
Near Fairport, NY 14450
Steve
Job Details: 01/21/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03 Replaced water valve for no ice. The ice maker tested good. ; dspstn on spec-tagged invntry: 1 WPW10764688 ICEMAKER
Near Victor, NY 14564
Dave F
Job Details: 01/21/2019
WASHER MAYTAG MHW5500FW0 Found F9 E1 long drain error code and F5 E4 door not opened . Found drain pump was clogged .removed debris tested washer tested good.
Near Pittsford, NY 14534
Dave F
Job Details: 01/21/2019
DISHWASHER KITCHENAID KDTM404EWH3 Called tech line SR 7723963918 about discoloration/ rust looking on inner door panel . Tried to removed with non scratch pad. Didn't come off. Replaced inner panel . Tested dishwasher tested good .
Near Rochester, NY 14623
Steve
Job Details: 01/21/2019
WASHER MAYTAG MVWB765FW1 Replaced user interface for unresponsive UI. The washer tested good.
Near Rochester, NY 14612
Gary
Job Details: 01/21/2019
REFRIGERATOR KITCHENAID KBFS20ECMS00 "Icmekrr is cycling but not calling for water, replaced icemaker.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
Near Fairport, NY 14450
Dave L
Job Details: 01/21/2019
REFRIGERATOR MAYTAG MBF2258DEH00 Re-installed bail arm into module due to too much ice production. Customer to monitor.
Near Penfield, NY 14526
Dave L
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced icemaker, unit testing good."
Near Rochester, NY 14612
Gary
Job Details: 01/21/2019
DISHWASHER KITCHENAID KDPE234GPS0 Replaced inlet that was leaking..
Near Rochester, NY 14618
Dave F
Job Details: 01/21/2019
DISHWASHER MAYTAG MDB4949SDE3 Replace control due to dishwasher turned off less then a minute into cycle and pumping out water . Tested dishwasher in auto diagnostics. Tested good .
Near East Rochester, NY 14445
Dave F
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Mullen on left hand door had fallen off on the top mount . Reattached. Tested refrigerator. Tested good .
Near Rochester, NY 14615
Evan
Job Details: 01/21/2019
DRYER MAYTAG MEDX655DW1 Customer stated unit was not drying clothes on automatic dry setting.Timed dry was working as it should.Discovered moisture sensor was failing to sense wetness of items .Ordering moisture sensor; ordrng 1 W10853313 (MOISTURE SENSOR)
Near East Rochester, NY 14445
Dave F
Job Details: 01/21/2019
WASHER WHIRLPOOL WFW87HEDW1 Washer turning off right when you push the power button . Ran in auto . Passed auto diagnostic. called tech line SR 7723968695 he suggested unplugging the unit for two minutes . Also unplug user interface and reconnect. Tested washer tested good .
Near Rochester, NY 14617
Evan
Job Details: 01/21/2019
WASHER MAYTAG MVWC465HW2 Customer stated unit was producing banging noise while unit was filling.Checked for codes no codes present.Ran test cycle Could hear banging customer referred to while unit was fillling. Banging is occurring when valve is actuating between hot & cold.Ordering valve; ordrng 1 W11210459 (VALVE)
Near Rochester, NY 14616
Dave L
Job Details: 01/21/2019
DISHWASHER AMANA ADB1400AGW1 Harness for heater was unplugged. Secured harness back onto heater. Unit testing good.
Near West Henrietta, NY 14586
Steve
Job Details: 01/21/2019
DISHWASHER MAYTAG MDB8959SFZ4 Found no abnormal odors. Found moisture on back wall instructed Custoner to rub your water at the sink prior to use and to use rinse agent. The dishwasher tested good
Near Rochester, NY 14621
Evan
Job Details: 01/21/2019
RANGE KENMORE FFEF3011LWG "Control board is failing to send power to bake or broil element.Left front burner switch is failing to regulate burner temp Ordering control board Ordering switch; ordrng 1 316220722 (overlay,clock (wht)) and 1 316436001 (switch,infinite lrg) and 1 316455400 (clock,timer)"
Near Hilton, NY 14468
Gary
Job Details: 01/21/2019
WASHER WHIRLPOOL CAE2795FQ0 Replaced cracked tub ring that was leaking water during wash.
Near Canandaigua, NY 14424
Dave F
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Icemaker not working . Found wiring harness broken on bottom left freezer door broken not sending power to unit . Quoted customer for door . . Customer will be calling whirlpool customer service.
Near Rochester, NY 14616
Dave L
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL MSS26C6MFZ Warm air entering freezer from freezer gasket. Molded gasket. Customer to monitor
Near West Henrietta, NY 14586
Steve
Job Details: 01/21/2019
REFRIGERATOR KITCHENAID KBFS25EWBL9 Replaced ice maker for bail attn not shutting Ice maker off and making to much ice. The ice maker tested good. ; used 1 W10884390 (ICEMAKER) from stock
Near Spencerport, NY 14559
Gary
Job Details: 01/21/2019
DRYER WHIRLPOOL WGD7600XW0 Replaced open thermal fuse causing no heat.; used 1 WP3390719 (FUSE-THERMAL) from stock
Near Rochester, NY 14606
Gary
Job Details: 01/21/2019
DRYER WHIRLPOOL WED8500DC4 "Open thermal fuse causing no heat, ordering thermal fuse; rqstng P&A on 1 WP8557403 (thrmst-fix)"
Near Greece, NY 14616
Gary
Job Details: 01/21/2019
RANGE WHIRLPOOL WEG750H0HZ0 "User interface display locked up during use, customer had to reset breaker to unlock. Ordering control and user interface.; ordrng 1 W11205353 (CONTROL) and 1 W11291189 (DISPLAY)"
Near Rochester, NY 14612
Dave L
Job Details: 01/21/2019
WASHER WHIRLPOOL WTW4950HW0 Replaced control due to unable t not responding. Calibrated and tested.
Near Rochester, NY 14617
Dave L
Job Details: 01/21/2019
RANGE AMANA AGR6603SFW2 Replaced damaged cooktop
Near Rochester, NY 14612
Gary
Job Details: 01/21/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 "Called tech line SR # 7723965512, unit is not cooling properly, low on refrigerant, ordering evap assy.; ordrng 1 W11116006 (evaporator)"
Near Rochester, NY 14609
Dave L
Job Details: 01/21/2019
WASHER WHIRLPOOL WTW5000DW2 "Replaced control due to unit being unresponsive. Calibrated, tested, and started a cycle for the customer."
Near Irondequoit, NY 14617
Dave L
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL ED5KVEXVB00 Water filter was cracked causing water to leak from the housing. Customer is going to order and replace the filter. Removed filter to stop the leak.
Near Rochester, NY 14625
Steve
Job Details: 01/21/2019
RANGE JENN AIR JDS9860AAP Orderings cartridge for burner not working. Waived service fee due to excessive late arrival. ; ordrng 1 JGA8100ADB (cartridge-)
Near Webster, NY 14580
Dave L
Job Details: 01/21/2019
DISHWASHER KITCHENAID KDTE204DSS0 Spray arms clogged causing malfunction. Replacing spray arms.; ordrng 1 W11101428 (arm-spray) and 1 WPW10448645 (arm-spray)
Near Macedon, NY 14502
Dave L
Job Details: 01/21/2019
RANGE WHIRLPOOL WFE540H0AB0 Bake igniter damaged. Ordering part.; ordrng 1 W10779716 (elmnt-bake)
Near Webster, NY 14580
Dave L
Job Details: 01/21/2019
WASHER MAYTAG MVWB835DW0 Loud noise during spin cycle. Gear case must be replaced.; ordrng 1 W10811956 (drum assy)
Near Rochester, NY 14616
Dave L
Job Details: 01/21/2019
REFRIGERATOR MAYTAG M1BXXGMYW00 Unit appears to be low on charge again. Did not find UV dye anywhere. Suspecting another failed evaporator or restriction. Re ordering evaporator and dryer. Unit must be flushed with refrigerant to clear system. Recharged unit before I left. Also recommending replacing compressor as it is loud and covered under a ten year warranty.; ordrng 1 W10309988 (compressor) and 1 WPW10314205 (evaporator)
Near Rochester, NY 14626
Dave L
Job Details: 01/18/2019
RANGE AMANA ART6110LL Oven would not turn on. Bake element & broiler testing good. Unit is getting power to the thermostat but not powering element and broiler. Thermostat for this model has been discontinued.
Near Palmyra, NY 14522
Evan
Job Details: 01/18/2019
WASHER WHIRLPOOL WTW7300DW0 Customer stated unit was continually running and would not progress though cycle.Checked for error codesUnit was displaying several codes:F0E5 (off balance load) F0E3(overload)F8E3 (overflow or flood condition) Ran diagnostic cycle Unit progressed through cycle as it shouldRan calibration cycle Suspecting unit was out of balance due to overloading machine. Ran quick cycle while in home to observe unit run. Unit us working as it should Unit tested good
Near Newark, NY 14513
Evan
Job Details: 01/18/2019
WASHER MAYTAG MVWC565FW1 Customer stated unit was producing grinding noise and wouldn't spin. Checked for error codesUnit was displaying F7E7 (motor unable to reach target rpm) Discovered nut that holds cam in place had come unthreaded causing cam to rub against belt guard.This was what was producing grinding noise.Tightened cam nut Ran test cycle Unit tested good
Near Fairport, NY 14450
Steve
Job Details: 01/18/2019
DISHWASHER WHIRLPOOL WDF520PADW7 Replaced both friction pads for door falling open. The dishwasher tested.
Near Fairport, NY 14450
Steve
Job Details: 01/18/2019
DRYER KITCHENAID KEYS850LT1 Replaced thermal cut off on burner for no heat. Vent is clear inside the dryer and the house vent is also clear. Cycle on and off as expected. The dryer tested good. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL
Near Fairport, NY 14450
Steve
Job Details: 01/18/2019
WASHER MAYTAG MVWB835DW0 "The washer is bringing in agitation. Found evidence of leaking under the washer. The washer needs a gear case. At the top repair but did to the heavy amounts of bleach being used,the gear case will not come out of washer. Pounced on it with a 4 pound mall and it did not budge. Reassembled machine. The washer is being used with a separate soap and bleach dispenser. Took picture in quick pics. ; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE"
Near Fairport, NY 14450
Steve
Job Details: 01/18/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM Replaced ice maker for broken frame on the ice maker. The refrigerator tested good.
Near Rochester, NY 14613
Dave F
Job Details: 01/18/2019
DRYER GE DSKP333ECWW Dryer making grinding noise when turned it on. Found debris between drum and front panel . Removed and tested dryer . Dryer tested good
Near Rochester, NY 14618
Dave F
Job Details: 01/18/2019
RANGE WHIRLPOOL JJW9630DDS 1c31 control panel error code .called tech line SR 7723954578 . Said to turn off power and unplug control panel . Plug back in and turn power back on . Did so Oven is now working as expected.
Near Rochester, NY 14610
Dave F
Job Details: 01/18/2019
DISHWASHER KITCHENAID KUDS35FXSS5 Kick plate had fallen off . Fastened down good . Tested dishwasher no leaks found.
Near Webster, NY 14580
Dave F
Job Details: 01/18/2019
WASHER WHIRLPOOL WTW8540BW0 "Replaced bearing due to washer having unbalanced load error . Tested unit still had error code . Called tech line SR 7723958555. He suggested running it in high spin on manual mode . After running it . Tested washer in auto diagnostics. Passed, tested in drain and spin . Tested good ."
Near Webster, NY 14580
Dave L
Job Details: 01/18/2019
REFRIGERATOR MAYTAG MFI2570FEZ03 "Thermistors testing good, replaced UI & control. Customer monitor."
Near Ontario, NY 14519
Evan
Job Details: 01/18/2019
DISHWASHER KITCHENAID KUDS30IXBL1 Customer stated unit was not cleaning top rack. Upon inspection discovered chopper was broken causing unit not to move water to upper wash arms. Replaced chopperRan test cycle Unit tested good; used 1 W10083957V (CHOPPER 4 BLADE) from stock
Near Webster, NY 14580
Dave L
Job Details: 01/18/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced housing and latch. Unit testing good.
Near Webster, NY 14580
Dave L
Job Details: 01/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Ice bucket jaws clogged with ice. Removed congestion, unit testing good."
Near North Chili, NY 14514
Gary
Job Details: 01/18/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Replaced control and thermistorto correct fridge section running in the 20 degree range.
Near Rochester, NY 14624
Gary
Job Details: 01/18/2019
OVEN WHIRLPOOL WEG750H0HZ0 Repaired blocked gas burner tube causing excessively rich gas mixture.
Near Rochester, NY 14620
Gary
Job Details: 01/18/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Unit needs a evap assy to replace leaking evap. Landlord is going to consider the repair will call and let us know.Parts: $226.49 Service Charge: $89.95 paidFRL: W19 - $317.95 Additional Labor: $0.00 Tax: $50.75 Other: $12.00 shippingCompleted Job Rate: $697.14
Near Rochester, NY 14617
Dave L
Job Details: 01/18/2019
REFRIGERATOR KITCHENAID KFIS29PBMS03 Replaced evaporator and dryer due to a low charge. Customer to monitor ice production
Near Honeoye, NY 14471
Steve
Job Details: 01/18/2019
RANGE WHIRLPOOL WFG515S0ES Found the wire to the bake ignitor was loose causing a poor connection and the bake ignitor world not start. Tightened the connection and tested the bake ignitor started every time. Heated and tested again. The range tested good.
Near Hilton, NY 14468
Gary
Job Details: 01/18/2019
RANGE KITCHENAID KFGG500EWH2 "Repaired loose spark ignitor causing bad ground and no ignition, working correctly after repair and unit preheated, fan running."
Near Newark, NY 14513
Evan
Job Details: 01/18/2019
WASHER WHIRLPOOL WTW8900BC0 Customer stated unit was leaking water from fabric softener cup when filling. Checked for error codes No codes presentRan test cycle When actuating log valve to fill softener cup could see cup overflowing.Valve is failingOrdering log valve ; ordrng 1 W10853723 (LOG VALVE)
Near Phelps, NY 14532
Evan
Job Details: 01/18/2019
DRYER MAYTAG MEDB765FW0 Customer stated unit was producing burning smellUnit is producing burning smell coming from motor after running unit with large load inside of drum ordering motor & blower. ; ordrng 1 WPW10349492 (BLOWER WHEEL) and 1 WPW10508324 (MOTOR)
Near Phelps, NY 14532
Evan
Job Details: 01/18/2019
WASHER MAYTAG MVWB835DW0 Customer stated unit was not powering up and console wouldn't respond to commands.Upon inspection discovered error code F6e2 (ACU failing to communicate with UI)Unit ran through cycle as it should could not find any other issues with unitOrdering control for unit; ordrng 1 W11100602 (CONTROL)
Near Marion, NY 14505
Evan
Job Details: 01/18/2019
DISHWASHER KITCHENAID KDTE254EBL1 Top rack is falling due to right side adjuster breaking causing rack not to stay up. Adjuster is also missing 2 clips Ordering adjuster and clips ; ordrng 1 WPW10195840 (POSITIONER) and 1 WPW10250160 (CLIP ADJUSTER) and 1 WPW10546503 (ADJUSTER)
Near Fairport, NY 14450
Steve
Job Details: 01/18/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced right fresh food door,hinge and cam for hinge receiver hitting the hinge when opening and closing. Ordering mullion for not springing back all the way preventing left door from closing all the time. ; ordrng 1 W11122876 (rail-mulln)"
Near Fairport, NY 14450
Steve
Job Details: 01/18/2019
WASHER MAYTAG MHW5500FW1 Ordering trap and pressure hose for clothes not spinning out. ; ordrng 1 W10903220 (trap) and 1 W11044559 (hose)
Near Rochester, NY 14607
Dave F
Job Details: 01/18/2019
WASHER WHIRLPOOL CAE2745FQ0 Found error codes mismatch customer control and ui F2 E3 called techline SR 7723953838 . Control PN on back says W10913019 . Which is not the correct part number but the one that was ordered previously was the right one. Reordering control. ; ordrng 1 W11188527 (CNTRL-ELEC)
Near Rochester, NY 14617
Dave L
Job Details: 01/18/2019
WASHER MAYTAG MVWC565FW1 "Lid lock failure, still getting power from control. Replacing lid lock.; ordrng 1 W10838613 (lid lock assembly)"
Near Penfield, NY 14526
Dave L
Job Details: 01/18/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY07 Detected a leak from inlet valve. Replacing valve.; ordrng 1 WPW10498990 (valve-inlt)
Near Webster, NY 14580
Dave L
Job Details: 01/18/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Sr 7723954679 called tech line for condensation issue returning. Ordering ice box and another adapter w/seal; ordrng 1 W10847563 (box-ice) and 1 W11126056 (adapter), dspstn on spec-tagged invntry: 1 W10830288 CNTRL-ELEC"
Near Webster, NY 14580
Dave L
Job Details: 01/18/2019
50#IM 15" FS JENN AIR JIM158XYCX Circulation pump not operating properly. Ordering part. Customer request to install pump.; ordrng 1 WPW10489122 (pump)
Near Webster, NY 14580
Dave F
Job Details: 01/18/2019
DISHWASHER MAYTAG MDB8949SBW3 Handle that was shipped was the wrong color . Ordering new one WPW10401479; ordrng 1 WPW10401479 (handle)
Near Hilton, NY 14468
Gary
Job Details: 01/18/2019
REFRIGERATOR WHIRLPOOL ABR1922FES "Replaced icemaker that the teflon coating was chipping off of and ordering watervalve to replace leaking watervalve.; rqstng P&A on 1 WP67003753 (valve-inlt), used 1 D7824706Q (ICEMAKER) from stock"
Near Rochester, NY 14620
Gary
Job Details: 01/18/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWB01 "Replaced control that wasn't defrosting the freezer section. Also ordered shelf rail.; ordrng 1 WPW10671238 (rail-centr), used 1 W10503278 ("
Near Rochester, NY 14623
Gary
Job Details: 01/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Unit is not going into defrost and needs a control.; rqstng P&A on 1 WPW10337911 (cntrl-elec)
Near Hilton, NY 14468
Gary
Job Details: 01/18/2019
WASHER WHIRLPOOL WTW5000DW2 "Control is getting power but is dead, ordering control.; ordrng 1 W11116590 (cntrl-elec)"
Near Rochester, NY 14605
Dave F
Job Details: 01/18/2019
DRYER AMANA NED4655EW "Drum not turning . Found that the belt was broken . Replaced belt tested . Customer says dryer stays on when it's gets to cooling cycle and doesn't turn off . Ordering new timer W10857612; ordrng 1 W10857612 (timer), used 1 341241 (BELT) from stock"
Near Rochester, NY 14620
Evan
Job Details: 01/17/2019
DRYER AMANA NGD4600YQ2 Customer stated unit was producing noise while spinning drum. Upon inspection discovered rollers were seized causing noise. Replaced rollers Cleaned roller shaftsRan test cycle Unit tested good; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
Near Spencerport, NY 14559
Gary
Job Details: 01/17/2019
WASHER MAYTAG MVWB765FW1 "Transmission is squeaking during slow spin, ordering transmission. ; ordrng 1 W10811956 (drum assy)"
Near Fairport, NY 14450
Evan
Job Details: 01/17/2019
DISHWASHER KITCHENAID KDPE234GPS0 Customer stated unit would not wash dishes unit was filling and draining with water but nothing else .Checked for error codes Unit was displaying error code 4-3 wash motor not running.Attempted to run test cycle Unit filled but never ran wash motor Replaced sump & motor Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 PUMP&MOTOR
Near Penfield, NY 14526
Evan
Job Details: 01/17/2019
WASHER MAYTAG MHW5500FW0 Customer stated unit was not unlocking at the end of cycle .Upon inspection discovered latch was failing. Unit was displaying f5e3 error code. (Door lock error) Manually opened door Replaced latchRan diagnostic cycle Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH
Near Rochester, NY 14610
Evan
Job Details: 01/17/2019
WASHER WHIRLPOOL WTW5000DW2 Customer was not available for service at selected time. Tagged side door for customer to contact office to reschedule.; saved tckt
Near Rochester, NY 14615
Dave L
Job Details: 01/17/2019
WASHER MAYTAG MVWC465HW2 "Customer claims washer makes a noise during cycle. No error codes, sounds of normal operation.; dspstn on spec-tagged invntry: 1 W11035747 GEARCASE"
Near Pittsford, NY 14534
Steve
Job Details: 01/17/2019
DISHWASHER KITCHENAID KUDP01FLSS2 "Found the door does not close unless pushed hard. Tested the dishwasher and it filled, washed and drained. Tested greater in diagnostics and it did not turn on. The element tested good. Quoted for hinges and control. ; rqstng P&A on 1 WP8534853 (door hinge RIGHT) and 1 WP8534854 (door hinge LEFT) and 1 WP8564543 (cntrl-elec)"
Near Rochester, NY 14609
Evan
Job Details: 01/17/2019
WASHER WHIRLPOOL WTW5000DW2 Customer stated unit is not turning on. Upon inspection control is failing led verification light is not on.Unit is receiving 120v but not powering on. Control is failing to power unit Ordering control; ordrng 1 W11116590 (CONTROL)
Near Webster, NY 14580
Dave L
Job Details: 01/17/2019
REFRIGERATOR MAYTAG MFF2258VEM8 Product in fresh food dripped through air return onto defrost heater causing a burning odor. Cleaned product off heater.
Near Hilton, NY 14468
Gary
Job Details: 01/17/2019
DRYER ROPER RED4516FW0 Replaced open thermal cutoff that was causing no heat.
Near Rochester, NY 14615
Dave L
Job Details: 01/17/2019
DRYER MAYTAG MGDB835DW4 Failed heater relay. Ordering relay and control board.; ordrng 1 W11133021 (Control ) and 1 W11158457 (UI)
Near Rochester, NY 14616
Gary
Job Details: 01/17/2019
REFRIGERATOR AMANA ABB1921BRW00 Replaced loud damper assy
Near Rochester, NY 14612
Gary
Job Details: 01/17/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Replaced icemaker ui and main control to correct icemaker not producing ice.
Near Rochester, NY 14610
Dave L
Job Details: 01/17/2019
REFRIGERATOR AMANA ABB1922FEW Crisper center rail is broken and door handle is cracked. Ordering rail and handle; ordrng 1 WPW10179172 (handle) and 1 WPW10671238 (rail-centr)
Near Hilton, NY 14468
Gary
Job Details: 01/17/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Broken wire in icemaker assy, called tech line. SR # 7723942858 ordering fill tube assy; ordrng 1 W11230096 (FILLTUBE ASSY)"
Near Fairport, NY 14450
Steve
Job Details: 01/17/2019
DISHWASHER MAYTAG MDB8959SFZ4 S22916 replaced both upper rack rails for door not closing properly and leaking. The dishwasher tested good. ; used 1 W11259786 (TRACK) from stock
Near Fairport, NY 14450
Steve
Job Details: 01/17/2019
COOKTOP KITCHENAID KFGU706VSS02 Cleaned inside the burner for small burner that was not touching the ignitor causing the ignitor to click constantly and then shut off. The flame is larger and working as expected now
Near Rochester, NY 14612
Gary
Job Details: 01/17/2019
REFRIGERATOR MAYTAG MFF2258FEZ02 Replaced damaged door ordering bins that were also damaged.Send bins direct to customer.; ordrng 1 WP67002633SENDDIRECTTOCUSTOMER (pan-crispr) and 1 WPW10351081SENDDIRECTTOCUSTOMER. (bin-cntlvr)