Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1504 customer reviews

David L.

David L.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 7725631827 dye drier that was used previously did not contain any dye to indicate a leak. Replaced drier with a service dye drier. Customer to monitoring

Near Mariner Cir, Webster, NY 14580
David L.

David L.

REFRIGERATOR AMANA ABB2222FEQ Re attached handle and cleaned condenser coils

Near Bay Rd, Webster, NY 14580
David L.

David L.

FREEZER WHIRLPOOL WRF555SDFZ08 Freezer door is warped at the bottom ordering freezer door

Near Parsons Acres, Ontario, NY 14519
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 Replaced broken door that was not closing

Near Eglantine Rd, Rochester, NY 14616
David L.

David L.

WASHER MAYTAG MVWB765FW0 Unit had filled to the top of the tub ran diagnostics to check valves. Unit finished auto test okay. Replaced control and filled unit normally to test. Unit stopped filling normally

Near Old English Dr, Rochester, NY 14616
David L.

David L.

DRYER MAYTAG MGD5630HW0 Replaced out of range thermistor causing unit to shut off on an error. Ran unit and watched it cycle. Unit tested good

Near Arborway Ln, Rochester, NY 14612
David L.

David L.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Replaced ice door, separator. Ice fan and tray due to ice clumping. Customer to monitor"

Near Maple Center Rd, Hilton, NY 14468
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW8040DW2 F5E3 error code. Lid lock would not function as it should in manual diagnostics. Replaced latch. Unit testing good.; used 1 W10810403 (LID LOCK ASSY) from stock

Near Fillmore St, Rochester, NY 14611
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB765FW3 "Customer concerned about a knocking noise when the unit is in the spin cycle. No error codes, unit appears to be leveled. Tested spin in manual diagnostics with no issues. Suggested customer to separate clothes when doing laundry. Unit testing good."

Near Paul Rd, Rochester, NY 14624
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBB01 Found the warning label for electric power cord was making noise from airflow behind the refrigerator. Removed the paper and the refrigerator sounds good.

Near Morey Ave, Dansville, NY 14437
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Found defrost drain was plugged causing leak. Cleared with Steamer and removed ice

Near Ranney Dr, Fairport, NY 14450
Steve M.

Steve M.

RANGE FRIGIDAIRE R530 Found wire to bake element broken again. The connection had burned. The insulation around the wires is very weak. Repaired connection. Recommended customer replace stove due to the degrading wires and the age of the stove.

Near Irving Rd, Rochester, NY 14618
Steve M.

Steve M.

RANGE JENN AIR JGRP436WP02 Replaced user interface and power supply board next to it for user interface shutting off after about 15-20. Minutes of baking. tested oven ofr 25 minutes. The range tested good.

Near Watersong Trail, Webster, NY 14580
Dave F.

Dave F.

OVEN WHIRLPOOL WFG525SOHZ1 Replaced door hinge on left hand side of oven door . Tested unit tested good .

Near Random Knolls Dr, Penfield, NY 14526
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS571CIDW01 Checked temperatures in freezer -1 and fresh food section 34 . Dampers I making noise . Needs new damper W11164593 . Adjusted temperatures in freezer up to 1 degree and 39 in fresh food section .. customer is paid in full .; ordrng 1 W11164593 (diffuser)

Near Holiday Harbour, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB766FW1 "An article of clothing got stuck under the agitator due to the agitator being too lose. Removed clothing, and added Loctite to the agitator screw. Suggested customer to wash softer materials on the “delicates” cycle. Repair successful."

Near Valley View Dr, Victor, NY 14564
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Top rack adjusters are broken. Ordering adjusters W10712395 . ; ordrng 1 W10712395 (adjuster)

Near Country Club Dr, Rochester, NY 14618
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB766FW1 F3E2 F8E1 error codes stored. Water would not dispense in manual diagnostics. Replaced valves. Unit testing good. ; used 1 W11165546 (VALVE) from stock

Near Royal Birkdale Ct, Penfield, NY 14526
Dave F.

Dave F.

50#IM 15' FS WHIRLPOOL KUIC15NHZS0 Unit not making ice . Went into diagnostics. Tested each function the drain pump would not turn on . Checked power to drain pump . Has power . Ohm out pump . Tested good . Removed pump and found scale build up had caused it not to be able to run .cleaned pump. Tested in diagnostics again unit is now working as expected.

Near Co Rd 16, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR MAYTAG MFT2776FEZ00 Evaporator cover kit that was ordered does not come with the necessary insulation. Spoke to customer returning with evaporator assembly kit; ordrng 1 W10917531 (evaporator)

Near Schlegel Rd, Webster, NY 14580
Dave F.

Dave F.

MICROWAVE AMANA AMV2307PFS Replaced microwave door due to ding .

Near Golfside Cir, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR WHIRLPOOL ET1FTTXKQ02 Cleaned defrost drain tube and evaporator pan. Found debris blocking drain behind evaporator cover. Defrosted and replaced the ice maker. Tested ice maker functions. Reinstalled unit p; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER

Near St Paul Blvd, Rochester, NY 14617
David L.

David L.

DISHWASHER WHIRLPOOL WDT710PAYM3 Wlq8b00wp1Called safety team for parts auth. Repaired harness. Unit tested good

Near Norway Rd, Kendall, NY 14476
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED75HEFW0 Replaced harness. Unit still won’t start. Tech line agent suggests to replace motor again. ; ordrng 1 W11086656 (MOTOR) and 1 WPW10211915 (BLOWER)

Near Atkinson St, Rochester, NY 14608
David L.

David L.

DISHWASHER MAYTAG MDB4949SHB0 Unit is not washing due to an open wash motor. Replaced sump. Unit tested good

Near Clark St, Brockport, NY 14420
Dave F.

Dave F.

DRYER MAYTAG MEDB765FW0 Replaced control . Moisture sensor electrodes . Wire harness to electrodes . Tested unit . Tested good .

Near Wadsworth Ave, Avon, NY 14414
Dave F.

Dave F.

REFRIGERATOR MAYTAG MFT2776FEZ00 Ice maker fill tube was frozen . Defrosted fill tube . Found the water was not coming out so fast from dispenser. Turned water off and back on at source . Tested unit. Tested all thermistors. Tested good . Tested icemaker fan . Tested good . Ran ice maker through s harvest tested . Went through . Turned fill tube heater on . Ran ice maker fill test . Unit tested good .; dspstn on spec-tagged invntry: 1 W11033168 HARNESS

Near Starflower Dr, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found thermostat at coldest setting. Freezer was at 5 degrees. Large band of ice on top of evaporator with poor frost pattern. Tested pressure at back of unit. 110 high side. -18 at low side. Allied tech line to verify. The unit has a refrigerant restriction. Ordering evaporator and drier. ; ordrng 1 W11256565 (EVAPORATOR ) and 1 WPW10143759 (dryer)

Near Chamberlain Rd, Honeoye Falls, NY 14472
Dave F.

Dave F.

WASHER WHIRLPOOL WTW7600XW1 Went to replace bearing and found that the glue in the bearing that was ordered had leaked all over the parts that were needed to do job . Went to truck and grabbed bearing kit W10435302 . Replaced unit . Tested in auto diagnostics. Tested good .; used 1 W10435302 (BEARING) from stock

Near Dessie Heights, West Henrietta, NY 14586
Dave F.

Dave F.

RANGE WHIRLPOOL WFG505M0BS3 Replaced wire harness to gas stove knobs . Tested unit tested good .

Near Horseshoe Ln S, Henrietta, NY 14467
Steve M.

Steve M.

REFRIGERATOR GE PYE23PSDCSS Found Ff fan not running causing wArm temps in fresh food section. Ordering fan; ordrng 1 WR60X26866 (FF FAN)

Near Highledge Dr, Penfield, NY 14526
Dave F.

Dave F.

DISHWASHER GE GHDA654L00BG Dishwasher was full of water . Hit start/reset . Turn unit on then hit again to reset . Unit pumped water out . Drain pump is working . Tried to run a cycle and found that no water was coming on . Found the float switch was stuck . Removed cover cleaned around the float . Tested unit . Unit tested good ; dspstn on spec-tagged invntry: 1 WD24X10018 PISTON & NUT

Near Vincent Dr, Pittsford, NY 14534
Steve M.

Steve M.

RANGE JENN AIR JDS1450DS0 Replaced spark module for not sparking. The sparklers tested good. Tested oven and it is heating.

Near Summers St, Livonia, NY 14487
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GT1SHTXMB04 Added heat probe to defrost heater for plugged defrost drain that was causing water to leak in fresh food section. Moved the defrost tray to better drain the water. No one around for signature.

Near Canal View Blvd, Rochester, NY 14623
Dave F.

Dave F.

WASHER MAYTAG MVWB765FW0 F6E3 control can not hear UI F6E2 UI can not hear Control error codes . .needs new control W10920541 and UI W10919546 . Some lights on the UI are staying lit and not turning off . Power cycled unit . Unit still having same issue . Checked power at plug was good . .parts are covered Spoke with office ; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec)

Near Archer Rd, Clifton Springs, NY 14432
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW6620HW0 "Customer concerned about unit leaking and intermittent wash quality; clothes come out dry and/or drenched with water. Also stated the machine gives inaccurate wash times, and a few events where the unit would not drain and very soapy water. Could not recreate any leaks at time of visit. Noticed residue of a water leak on the back panel inside the machine. Leak was originating from the hoses at the inlet valve; which was fixed at another time. No leak currently present from that location. Oversuds error code stored. Using too much soap caused the error code/oversuds which evidently resulted in poor drain. To address the intermittent wash quality and wash times, replacing ACU and UI. ; ordrng 1 W11319991 (USER INTERFACE ) and 1 W11322905 (CONTROL ACU)"

Near Deer Path, Honeoye Falls, NY 14472
David L.

David L.

DRYER ELECTROLUX EIED55HIWO Checked temp of dryer. Unit cycling at 130. Unit testing good. Vent testing good.

Near N Shore Park, Ontario, NY 14519
Steve M.

Steve M.

WASHER WHIRLPOOL MAH4000AWW Found the bearing is very loud. The machine did not spin at all during spin cycle. The cost of the repair will outweigh a new machine. Charged partial service fee.

Near Winslow Ave, Rochester, NY 14620
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF510PAYSA Replaced motor sump assembly for motor getting power but not running. Found the dishwasher is not fastened to the counter. Informed customer. The dishwasher tested good

Near Stanton Ln, Irondequoit, NY 14617
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8959SFZ4 Replaced top rack rails for broken rails causing top rack to fall. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Arlidge Dr, Rochester, NY 14616
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE204ESS3 Customer stated that unit was filling with water but never moving wash through cabinet. Checked for error codes. Unit was displaying code 4-3 for wash motor not running. Replaced wash motor and ran diagnostic cycle. Unit completed cycle as it should. Unit tested good

Near Furman Heights, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER KITCHENAID KDPE234GPS0 Customer stated that unit was not washing during cycle. Checked for error codes. Unit was displaying error code f2e1 for stuck key. No other codes were present. Ran diagnostic cycle with clear plastic door on unit to observe while functioning. Watched unit during diagnostic cycle. Unit is functioning as it should consistently spraying water through upper and lower spray arm. Could not find issue with unit at this time other than stuck key error. Also advised customer to use rinse aid for improved washing /drying.

Near Silver Birch Cir, Fairport, NY 14450
Evan E.

Evan E.

RANGE WHIRLPOOL WEG730H0DS0 Customer stated unit was displaying error code for cooling fan failing to run. Checked for error codes. Unit displaying f8e0 error code for cooling fan voltage to low. Tech sheet calls for replacement of cooling fan. Replaced cooling fan. Ran test preheat to 350. Unit tested good ; dspstn on spec-tagged invntry: 1 W11107275 BLOWER

Near Sunrise Dr, Walworth, NY 14568
Evan E.

Evan E.

DRYER MAYTAG MED6000XW0 Replacing rear deflector due to old deflector making contact with Heater vent causing unit to melt. Replaced deflector. Unit tested good

Near Fairway 18, Macedon, NY 14502
David L.

David L.

DISHWASHER WHIRLPOOL WDT710PAYM3 Auth is needed to complete repair for parts and labor. Rescheduled for Monday to get auth; schdld next appmnt for 8/19 MON !

Near Norway Rd, Kendall, NY 14476
Evan E.

Evan E.

WASHER MAYTAG MVWB880BW0 Customer stated that unit is flashing UL error code for unbalanced load. Upon inspection discovered that bearing was failing on machine and suspension was extremely loose. Both parts will need to be replaced. Quoted customer to replace suspension and bearing. Customer does not want to proceed at this time due to cost of repair. Suggested for customer to contact manufacturer for possible coverage. If customer is to receive coverage please order...W10435302 bearing W10440786 suspensionCollecting service call fee

Near Ashlyn Rise, Fairport, NY 14450
Dave F.

Dave F.

DRYER ROPER RGD4516FW0 Replaced timer due to unit just running and never turning off . Tested unit .tested good .

Near Allen Padgham Rd, Farmington, NY 14425
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT148FZDB00 Replaced fresh food door . Door as no damage.

Near Hathaway Dr, Farmington, NY 14425
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFIS29BBMS02 "Replaced fresh food evaporator fan motor for motor getting power but not running, causing evaporator to frost over. The refrigerator tests good. ; used 1 W10633627 (MOTOR-EVAPORATOR) from stock"

Near Chambers St, Spencerport, NY 14559
Evan E.

Evan E.

COOKTOP KITCHENAID KICU500XBL01 Customer was not available at selected time for service. Tech is ordering parts based on service pointer W10645073C for similar issue ; ordrng 1 W10857230 (CONTROL ) and 1 WPW10396615 (UI)

Near Rothwood Dr, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW6630HW0 Replaced control and valve. Repair successful; customer monitor.

Near Ashley Dr, Rochester, NY 14620
Shaiman C.

Shaiman C.

DRYER FRIGIDAIRE FASE7073LW0 Tested power at the terminal block and unit is only getting 120v; 220v is needed for unit to turn on. Tested power at the socket. 120v present from L1 to ground however no power present from L1 to L2. Suggested customer to contact an electrician.

Near Wind Way Cir, Rochester, NY 14624
David L.

David L.

REFRIGERATOR KITCHENAID KFIS29PBMS02 Unit is leaking from the dual valve when ice is dispenser ordering UI and valve; rqstng P&A on 1 W10759802 (cntrl-elec) and 1 WPW10341329 (water valve assy)

Near Newfield Dr, Rochester, NY 14616
Evan E.

Evan E.

OVEN WHIRLPOOL RBS275PRB00 Replacing control due to relay on control welding itself shut causing unit not to sense temperature correctly. Replaced control. Ran test preheat to 350. Unit preheated as it should could not replicate issue. Unit tested good

Near Brightford Heights Rd, Rochester, NY 14610
David L.

David L.

REFRIGERATOR MAYTAG MRT711BZDM00 "Spoke to customer. Still having a problem with air infiltration. Ordering doors. Food items freezing in the fresh food section as well. Ordering thermistor and control. Will schedule when doors arrive ; rqstng P&A on 1 LW10651926 (dor-fip) and 1 LW10651929 (dor-fip) and 1 W10802061 (cntrl-elec) and 1 WP2315539 (motor-evap) and 1 WPW10383615 (thermistor), states that autho needed"

Near St Paul Blvd, Irondequoit, NY 14617
Shaiman C.

Shaiman C.

WASHER ROPER RTW4516FW2 Replaced control and calibrated. Repair successful.

Near Twin Oak Dr, Rochester, NY 14606
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Right hand bottom corner of the washer lid was broken at the hinge . No signs of abuse . Quoted customer for repair . Declined job due to part cost . Contacted office and was able to get part cover . Customer was willing to move forward with repair . Installed new hinges and lid. Calibrated unit and ran auto diagnostics. Unit tested good .

Near Rochester St, Lima, NY 14485
David L.

David L.

REFRIGERATOR FRIGIDAIRE GLHS65EHB0 Customer was unavailable rescheduled for Tuesday ; schdld next appmnt for 8/20 TUE 2 pm

Near Joylene Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDBH02 Left side door gasket is ripping. Ordering gasket. ; ordrng 1 W10830276 (gasket-fip)

Near Long Wood Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit had only made a half a bin of ice since thawing fill tube. Filled ice maker mold in diagnostics. Recycled power and tested in diagnostics. Customer to monitor. If problem persists return with a valve and a control W11330931 WPW10341329

Near Burritt Rd, Hilton, NY 14468
Steve M.

Steve M.

REFRIGERATOR MAYTAG MBF2258DEH00 Replaced main control for not defrosting correctly. The refrigerator tests good. ; used 1 WPW10503278 (ADC - JAZZ) from stock

Near Tree Top Ln, West Henrietta, NY 14586
Steve M.

Steve M.

DISHWASHER KITCHENAID KUDC03IVBL3 Found leds blinking the ui had stuck keys. Removed and reinstalled ribbon to control. The control is no longer blinking and working. Quoted customer for new user interface. ; rqstng P&A on 1 WPW10250007 (panel-cntl)

Near Royleston Rd, Rochester, NY 14609
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW2 Replaced pump and control. Repair successful.

Near Lake Ave, Rochester, NY 14613
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DWH5 "Unit is displaying error code 4-3 for wash motor not running. Unit needs new wash motor. Did not have correct model therefore did not have correct part on day of repair. Office shows correct part in stock. Ordering correct wash motor. ; ordrng 1 W11085683 (SUMP & MOTOR ), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"

Near Plank Rd, Ontario, NY 14519
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDC215EW1 PTS relay is faulty causing a no start event. Replacing PRS. ; ordrng 1 WPW10117655 (PTS RELAY)

Near Conkey Ave, Rochester, NY 14621
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW Customer concerned about unit making a squeaking noise during spin. No error codes stored. Shield on the bottom is covered in grease. Gearcase must be replaced. ; ordrng 1 W10721967 (CAM KIT) and 1 W11035751 (GEAR CASE) and 1 WPW10427633 (SHIELD )

Near Masseth St, Rochester, NY 14606
David L.

David L.

DISHWASHER KITCHENAID KDPE234GPS0 Inner door panel is rusting. Ordering inner door. ; ordrng 1 W10908291 (door-inner)

Near Lucinda Ln, Rochester, NY 14626
David L.

David L.

DISHWASHER KITCHENAID KDTE204ESS4 Unit is not washing due to an open wash motor. Relay on control is also very loud. Ordering motor and control; ordrng 1 W11084331 (cntrl-elec) and 1 W11084657 (pump&motor)

Near Perinton St, Rochester, NY 14615
David L.

David L.

REFRIGERATOR KENMORE 253.50683 Unit is not making ice due to a stripped module. ; ordrng 1 241798231 (ICE MAKER)

Near Mathews St, Rochester, NY 14607
Evan E.

Evan E.

OVEN WHIRLPOOL WFG320M0BS3 "Customer stated that ignitor was not glowing when selecting bake cycle. Ran test bake cycle and checked for 120v at ignitor connector.was initially receiving 120 v at connector. Replaced ignitor and ran test bake ignitor is still not glowing. Issue is with control. Ordering control ; ordrng 1 W11126814 (CONTROL ), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"

Near S Goodman St, Rochester, NY 14607
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Customer complaining of excessive noise during heavy loads. Ordering gear case for noise and suspension for bouncing. ; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11130362 (SUSPENSION )

Near Sand Hill Rd, Caledonia, NY 14423
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFT2976AEM00 "Found unit has not gone into defrost. The evaporator was full of frost and ice. Turned heater on in diagnostics. The heater works. The refrigerator needs a main control. Found the freezer door gasket was not in the liner on the bottom of the freezer door and frost was forming on left side of rails. Quoted for control and gasket replacement. Customer is going to decide if they want to follow through with repair or replace. I broke a gear wheel during repair. Ordering wheel. ; rqstng P&A on 1 W10407215 (gasket-fip), ordrng 1 W10625067 (bracket), rqstng P&A on 1 WPW10581606 (cntrl-elec), dspstn on spec-tagged invntry: 1 W10633627 MOTOR-EVAPORATOR"

Near Glendowan Terrace, Webster, NY 14580
Steve M.

Steve M.

OVEN KITCHENAID KSEG700ESS3 Part came in damaged. Ordering another ; ordrng 1 W10915661 (panl-cntrl SPECIAL PACKING )

Near Gallant Fox Ln, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFI2570FEW01 Called tech line for freezing. Sr # 7725628145 the unit was in defrost on arrival. Tested temps and thermistors. Tech line wants main control and Ui replaced. I also restricted the hole to pantry and raised left door so gasket meets the ice maker. Replaced control today. Ordering Ui ; ordrng 1 W11269232 (USER INTERFACE )

Near Marquart Dr, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER AMANA NED4655EW1 "Replaced timer, unit testing good."

Near Rolling Meadows Way, Penfield, NY 14526
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB855DC2 Customer states unit is leaking from the bottom front. No error codes stored. Ran a test verification cycle with no issues. Filled unit halfway with water in manual diagnostics then drained. Could not recreate issue. Unit seems to be in good working condition.

Near Stoneledge Way, Penfield, NY 14526
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Unit was not making ice due to a restricted needle valve and an oldFilter. Opened and closed valve dispensing much better not. Recommending customer replace the needleValve. Ice maker was jammed preventing harvest cycled ice maker after unsticking ice maker.

Near W Forest Dr, Rochester, NY 14624
David L.

David L.

WASHER KENMORE 110.925732 The striker is worn and is not contacting the lidnswitch. Striker is discontinued. Built up switch with adhesive and scrap rubber so that the machine can be used normally. ; dspstn on spec-tagged invntry: 1 285671 SWITCH-LID

Near Lafayette Rd, Rochester, NY 14609
David L.

David L.

WASHER MAYTAG MAV2757AWW The unit is wearing through the belt due to a failing transmission. Customer was not interested in proceeding with the repair. ; dspstn on spec-tagged invntry: 1 WP21352320 BELT

Near Hudson Ave, Rochester, NY 14617
David L.

David L.

DRYER MAYTAG NED4655EW1 Repaired damaged wire harness.

Near Monroe Ave, Rochester, NY 14607
David L.

David L.

REFRIGERATOR WHIRLPOOL ED2KHAXVT01 Installed filter provided by the customer. Unit tested good

Near S Fitzhugh St, Rochester, NY 14608
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Reseated lightnswitch. Found that the bulb the customer was using was not making good contact in the socket. Reinstalled light. Light came on. Part number for light bulb is w11216993 left switch with customer; dspstn on spec-tagged invntry: 1 WP1118894 SWITCH-ROCKER 2 TERMINAL

Near Lantern Ln, Rochester, NY 14623
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Evap fan not running . Replaced evap fan and control due to no operation. Tested unit after repair. Unit tested good .

Near S Main St, Manchester, NY 14504
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 - 1 in the freezer and 34 in the fresh food section . Tested thermistors in diagnostics. All passed . Evap and damper as working . Adjusted the freezer temp up to 3 degrees and the fresh food to 40 .customer will monitor.

Near Mildenhall Ridge, Fairport, NY 14450
Dave F.

Dave F.

RANGE WHIRLPOOL WFE320M0ES1 Replaced right front burn switch due to have some black marks on it . Tested oven . Tested good tested all parts of the stove top . Tested good . Unit is working as expected.

Near Oakwood Ln, Fairport, NY 14450
Dave F.

Dave F.

WASHER WHIRLPOOL WFW70HEBW0 Washer has no error codes . Washer has hit water going to it . Took a while for the hot water to get to the washer . Also if running in normal cycle it will only allow up to warm water not really hot . Unit tested good in diagnostics.

Near Sandy Ln, Pittsford, NY 14534
Dave F.

Dave F.

RANGE KENMORE 790.908346 Oven not working . Tested power . L1 has 75 volts and L2 has 120 both were tested to neutral. Customer will seek Electrician

Near Traditions Pl, Henrietta, NY 14467
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW6620HW0 Customer concerned about unit moving when in the spin cycle. Machine is sitting on a slick flooring. Tech line agent suggests to have customer put a non-slip mat under the unit to prevent movement of the unit. Unit testing good.SR: 7725624522

Near Callahan Ct, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KBFN506EBS Replaced ice maker due to no operation. After plugging in the unit . The icemaker cycled as it should . Customer will monitor.

Near Briggsboro Ln, Fairport, NY 14450
Dave F.

Dave F.

WASHER MAYTAG MVWB835DW3 Replaced gearcase due to being loud . Calibrated unit . Ran in auto diagnostics. Unit tested good .

Near Stablegate Dr, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDX655DW1 Drum was peeling in multiple spots. Replaced drum. Repair successful.

Near Greenwood Park, Pittsford, NY 14534
Evan E.

Evan E.

DRYER ROPER RED4516FW0 Customer stated that unit would not run. Upon inspection discovered that thermal fuse had tested open. Replaced fuse and ran test cycle. Unit tested good ; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Arrowbend Dr, Williamson, NY 14589
Evan E.

Evan E.

DRYER WHIRLPOOL WED92HEFW0 Replacing door seal due to old seal come detached from door and also being warped. Replaced seal and also cleared lint trap for customer. Checked for error codes. No codes present. Ran test cycle. Unit tested good

Near Stuart Ave, Newark, NY 14513
Evan E.

Evan E.

DRYER WHIRLPOOL WHD8620CHC0 Customer stated that unit was producing rattling noise coming from left side of unit. Upon inspection discovered that line from compressor was making contact with cabinet wall causing noise. Was able to bend line away from cabinet to prevent further contact. Resembled unit and ran test cycle. Could not replicate noise once doing so. Unit tested good

Near Watson Hulbert Rd, Macedon, NY 14502
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated unit would not dissolve soap during cycle. Checked for codes. Unit displaying error code 4-3 for wash motor not running. Replaced wash motor. Ran diagnostic cycle. Unit tested good

Near Pittsford Manor Ln, Pittsford, NY 14534
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7500GW0 Sr#7725621159 Found communication errors F6E2 and F6E3 causing the unit to not respond. The unit was unplugged on arrival. Plugged it in and tested in diagnostics. The water has strong smell of sulfur. Explained to customer that sulfur in the water will interrupt the communications between Ui and control. Recommended customer to get water treated. Added dielectric grease to the ui connection and around the connection icon the Ui. The washer is working and tests good.

Near Dutch Hollow Rd, Avon, NY 14414
Steve M.

Steve M.

OVEN-MW COMBO WHIRLPOOL WOC75EC0HS00 Sr# 7725623572Check l1 to neutral it had 116.9 volts while microwave is running. Checked ribbon on the Ui and made sure it had tight connection and ribbon is not to close to ui control. Called tech line. Could not recreate issue while in home but the ui would reset to factory setting like it was brand new and customer would have to reset Ui. The customer is going to monitor.

Near Pathway Ln, Webster, NY 14580
Steve M.

Steve M.

RANGE AMANA AGR6603SFW2 Tested oven and it worked as expected. Showed customer that the range will ignite while knob is in ignite position. Left parts with customer.

Near Robin Hood Ln, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF305E Replaced ice maker for open motor. The ice maker tested good. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Maple Dr, Webster, NY 14580
Evan E.

Evan E.

DRYER MAYTAG MEDB835DW4 Customer stating that unit is getting too hot during cycle. Upon inspection discovered that blower was clogged full of lint /debris causing AF code to appear for airflow issue. Cleared blower and ran test cycle. Unit tested good

Near Montpelier Cir, Rochester, NY 14618
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4816FW2 "Customer concerned about unit not agitating not spinning. F7E5 error code stored. Cleared code. Unit passed auto diagnostics test. Unit is plugged into a light socket to plug adapter. Suspecting that is part of the issue. As for the shaking, customer had a load of clothes in the unit upon arrival. Tested spin with the clothes in there which recreated the shaking issue. Suggesting customer to plug unit into a dedicated socket and wash smaller loads with like items to avoid off balance events. Customer monitor."

Near Virginia Ave, Rochester, NY 14619
David L.

David L.

DISHWASHER MAYTAG MDB8959SFZ4 Upper rack rails have separated causing the rack to fall. Replaced rails ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Valley View Dr, Brockport, NY 14420
Evan E.

Evan E.

OVEN WHIRLPOOL RBS275PRB00 Customer stated that unit was flashing f3e2 error code. Code is related to temperature sensor issue. Ohmed out temp sensor according to tech sheet unit was reading 1080k as it should. Sensor tested good. Suspecting that relay on control is welded shut causing issue. Ordering control ; ordrng 1 WPW10340935 (CONTROL)

Near Brightford Heights Rd, Rochester, NY 14610
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW6630HW0 Awaiting parts. Rescheduled. ; ordrng 1 W11322883 (CONTROL )

Near Ashley Dr, Rochester, NY 14620
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW2 "Customer concerned about a knocking sound, creaking when the drum is moved, & slight grinding when agitating. Suspecting gear case, cam, and suspension. ; ordrng 1 W11130362 (SUSPENSION ), dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11035751 GEARCASE"

Near Cavendish Pl, Rochester, NY 14625
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW2 Customer states the unit “running by itself”. The drain pump is constantly running. Replacing drain pump and control. ; ordrng 1 W10919003 (DRAIN PUMP) and 1 W11170317 (CONTROL)

Near Lake Ave, Rochester, NY 14613
David L.

David L.

DISHWASHER KENMORE 66516939000 Unit won’t start sometimes and also runs with door open door switch is failing. Ordering switch; ordrng 1 WP8269209 (switch)

Near Della Run, East Rochester, NY 14445
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL ED5FVGXWS07 "Found a crack in drain pan. Covered crack with height temp and waterproof glue. If unit still leaks order the drain pan. Quoted customer for pan replacement ; rqstng P&A on 1 WPW10614158 (tray-evap), states that autho needed"

Near Humboldt St, Rochester, NY 14610
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Sr# 7725613974Found freezer evaporator full of frost. Heater turned on in manual diagnostics. Called tech line. They recommended to replace UI. Also needs a door switch. Quoted customer 561.39 for repair. They denied the quote. Called office and part is covered under loyalty retention program as per kb; ordrng 1 W10894103 (cntrl-elec) and 1 W11131698 (switch)

Near Clover St, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MHWE201YW00 Customer concerned about unit grinding during spin cycle. Bearings in cross arm are faulty. Basket and cross arm would have to be replaced together. Customer declined further repair.

Near Beckwith Rd, West Henrietta, NY 14586
Dave F.

Dave F.

DRYER WHIRLPOOL WED9450WL1 F31 line voltage error . Customer did mention that at one point they had an issue with the receptacle but that has been replaced. Used vent tested . Vent tested good . Checked element ohms . Tested good . Thermistor within range . Everything is working as expected.

Near Pennemite Rd, Livonia, NY 14487
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced ice door assembly due to building condensation and dripping on the out side . Unit tested good .

Near Co Rd 14, Ionia, NY 14475
Dave F.

Dave F.

RANGE JENN AIR JGD8130ADB21 When turning on unit you can here is sparking but is not sparking at any of the burners . Called Techline SR 7725612606 . He suggested replacing spark module and ceramic block . Sparking is coming from right side ceramic block . Ordering ceramic block . Spark module .; ordrng 1 5170P925-60 (rcptl-elm) and 1 8215557 (spark module)

Near Mendonshire Heights, Honeoye Falls, NY 14472
Evan E.

Evan E.

WASHER KENMORE 417.4004299 Customer stated that tub seemed loose inside machine. Upon inspection discovered that wash basket had come detached from outer tub. Bearing hasgone bad. This would require replacement of wash basket. Quoted customer to replace wash basket. Customer does not want to proceed at this due to age of machine. Collecting service call fee ; dspstn on spec-tagged invntry: 1 5304485917 SHOCK

Near Croydon Rd, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found that the water valve . Is leaking inside the cabinet where the water filter housing connects . Looks like the water line from the filter housing is pulling on it . Needs new water filter housing W11346622 and new water valve W11043013. . Called techline SR 7725614696 suggested replaced both parts I have listed above . Found the cover to the pantry cracked. Unit is brand new and still has all the packaging on it W10827015 cover . ; ordrng 1 W10827015 (cover) and 1 W11043013 (valve) and 1 W11346622 (RESERVOIR)

Near Wayside Cir, Pittsford, NY 14534
Evan E.

Evan E.

RANGE MAYTAG MGS8800FZ Customer stating that temperature in oven is lower than what is being shown on display. Checked for error codes. No codes present. Ran bake cycle to 350 with thermocoupler inside of oven. Heated unit up to 350. Technicians digital thermocoupler was reading 15 degrees lower than 350. Calibrated unit up 15 degrees. Ran test preheat again. Unit now maintaining correct temperature. Unit tested good

Near Mayflower Dr, Rochester, NY 14618
Evan E.

Evan E.

WASHER MAYTAG MVWC415EW1 "Customer stated there was no current issue with machine but would like it inspected. Checked for error codes. No codes were present. Ran diagnostic cycle. Unit completed cycle as it should. Ran calibration cycle. Inspected cam, pulley and belt all passed visual inspection. Cannot find any issue with machine at this time."

Near Legacy Oak Trail, Pittsford, NY 14534
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDF550SAHB0 Drain hose from the dishwasher to the drain is leaking . The that was preordered the end that goes to the sink is the wrong size . The sink does not have a disposal so the hose does no fit on the pvc fitting to the drain securely and may leak would need smaller hose clamps . Called techline SR 7725617594 he could not find the parts either .may have to contact parts distributor and look for part. Took picture and saved in system .; saved tckt

Near Hathaway Dr, Farmington, NY 14425
Dave F.

Dave F.

HOOD VENT JENN AIR JXW8536DS0 Unit is turning on by itself . Ordering new user interface control WPW10716813 and the other control WPW10716816 . ; ordrng 1 WPW10716816 (cntrl-elec) and 1 WPW10716816 (cntrl-elec)

Near Oak Ridge Dr, Victor, NY 14564
Evan E.

Evan E.

DRYER FRIGIDAIRE FFQG5000QW Customer stated that unit was louder than normal and lint trap was not collecting lint. Dissembled unit to inspect rollers and pulley. Cleaned roller shafts and greased rollers. Also discovered that blower was clogged with lint causing issue with trap. Cleaned cabinet and blower wheel. Reassembled unit and ran for customer. Unit tested good

Near Viscount Dr, Rochester, NY 14623
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW Customer concerned about unit not finishing cycles; stuck in sensing. F7E5 error code stored. Replaced actuator. Unit testing good.; used 1 W10913953 (ACTUATOR) from stock

Near Ave C, Rochester, NY 14621
David L.

David L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit was not making ice due to a frozen fill tube. Verified fill tube heater operation. Issue likely caused by low water pressure related to the filter. Customer had just replaced the filter a few days ago. Reseated filter and thawed tube.

Near Burritt Rd, Hilton, NY 14468
Evan E.

Evan E.

OVEN WHIRLPOOL WFG525SOHZ1 "Customer stated they were concerned with being able to hear unit light during bake cycle. Customer has not owned DSI ignition over before. Advised them that unit cycling flame on and off is normal operation. Ran test bake cycle to 350. Unit is heating as it should. Discovered that door hinge is broken while I’m home. Ordering door hinge ; ordrng 1 WPW10299224 (HINGE ), dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"

Near Random Knolls Dr, Penfield, NY 14526
David L.

David L.

REFRIGERATOR KITCHENAID KBFS22EWMS5 Ice maker fill tube was frozen and the line had popped out causing a leak. NeedleValve is restricted. Recommending the customer replace the needle valve before using the ice maker. Thawed tube and reconnected water line water ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN and 1 W10884390 ICEMAKER

Near Hardwood Ln, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED7500GC0 "Door will not stay shut. Replacing hinges, inner door, and strike. ; ordrng 1 W10513691 (INNER DOOR ) and 1 W11366436 (STRIKE) and 1 W11371722 (RIGHT HINGE ) and 1 W11376139 (LEFT HINGE)"

Near Lake Ave, Rochester, NY 14613
Shaiman C.

Shaiman C.

WASHER ROPER RTW4516FW2 "Customer concerned about unit not filling up with water the way it should; deep water wash does not always fill to an adequate water level. Clothes sometimes come out more wet than other times, and if machine is opened during wash cycle the water all drains out. No error codes stored. Valves are testing good in manual diagnostics. Unit completes auto diagnostics with no issues. Control board should be replaced. ; ordrng 1 W11170318 (CONTROL)"

Near Twin Oak Dr, Rochester, NY 14606
David L.

David L.

REFRIGERATOR WHIRLPOOL GX5FHTXVB04 Upper freezer drawer was interfering with door closure. Readjusted. Door shutting properly

Near Maryview Dr, Webster, NY 14580
David L.

David L.

DRYER MAYTAG MGD5630HW0 I let thermistor is reading 4.6k at 80 degrees. This is out of range. Ordering thermistor; ordrng 1 WP8577274 (thermistor)

Near Arborway Ln, Rochester, NY 14612
David L.

David L.

REFRIGERATOR MAYTAG MFI2569BEW Found unit with the ice maker switch in the off position turned ice maker on. Unit tested good

Near Millcreek Run, Webster, NY 14580
David L.

David L.

DISHWASHER KITCHENAID KDTE234GPS0 Unit was not cleaning due to lower spray arm not being attached properly. Reattached spray arm

Near Cottage Brook Ln, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced right door for cosmetic damage on arrival. The door tests good.

Near Westside Dr, Rochester, NY 14624
Steve M.

Steve M.

DISHWASHER MAYTAG MDB5100AWB Replaced the wax motor to dispenser for not opening. Could not get dispenser to open. Found the water was not moving inside washer. The spray arms barely moved the dishwasher needs motor assembly. Most of the parts are discontinued. WP6-915435 seal kitWP6-903304 plunger99002088 motor pump assembly discontinued 902882 seal pump discontinued912313 ring seal discontinued. Needs all seals.

Near Fairport Rd, East Rochester, NY 14445
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT750SAHV0 Found the power connection at the supply was loose and ground not hooked up. Repaired connections and fastened ground. Tested in diagnostics and it passed all tests.

Near Nevins Rd, Henrietta, NY 14467
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF707ESS01 Found Ff section evaporator frosted over. Removed frost and caulked frame. Hanged defrost setting to defrost every day.

Near Vroom Rd, Spencerport, NY 14559
Steve M.

Steve M.

RANGE FRIGIDAIRE FFGF3023LWC Tested oven for gas leaks with soap bubbles and could not find a gas leak. The oven tests good.

Near Backus Rd, Livonia, NY 14487
Dave F.

Dave F.

WASHER WHIRLPOOL WFW94HEXW2 F6E1 error code between ccu control and mcu control. Tested the door switch and the door lock is not working as expected . Control sends power to door lock but doesn't lock or unlock . Needs new door lock WP8183270 . Customer is going to see if they can fix it themselves after quoting

Near Rush Mendon Rd, Honeoye Falls, NY 14472
David L.

David L.

FREEZER WHIRLPOOL WZF34X18DW03 Replaced thermistor due to defrost issue. Customer to monitor

Near Lake Rd, Ontario, NY 14519
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Freezer door not sealing . Shimmed the freezer door with stainless washers at the T brackets . Heated door gasket . Door is now sealing as expected . Left part with customer.

Near Main St, Bloomfield, NY 14469
Evan E.

Evan E.

DRYER MAYTAG MEDC215EW1 Customer stated that there was no current issue with machine but would like machine inspected. Ran unit on timed dry with high heat selected and took temperature reading at vent. Unit is maintaining temperature and running. Dry quietly. Also tested moisture sensor. Cannot find issue with unit at this time. Service call fee is on job 84217

Near Legacy Oak Trail, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW2 Replaced motor and installed actuator. Unit testing good.

Near Dewey Ave, Greece, NY 14616
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS342FIAB02 Unit was not making ice due to a frozen fill tube. Customer thawed tube before I had arrived. Found full ice bin. Adjusted kick plate that was I interfering with door closure. Inspected wiring harness. Moved harness to the left the prevent binding. Customer to monitor

Near Floren Dr, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL PAV2300AWW "Customer concerned about a burning smell. The drain pump is frozen, causing the motor to strain then start smoking. Drain pump, motor, and belt should be replaced. Customer declined further repair. ; dspstn on spec-tagged invntry: 1 WP21352320 BELT"

Near Ellery Rd, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW3 Replaced lid lock. Repair successful.

Near Dewey Ave, Greece, NY 14616
Shaiman C.

Shaiman C.

STACKED LAUNDRY FRIGIDAIRE FFLE3900UW0 "Unit is still under warranty, unable to provide service."

Near Brockport, NY 14420
Dave F.

Dave F.

DRYER MAYTAG MEDB765FW0 Dryer not sensing moisture ordering control . Harness . Sensor and grill outlet . No error codes .; ordrng 1 W11086603 (lint screen) and 1 W11089308 (cntrl-elec) and 1 WP3387223 (electrode) and 1 WPW10298258 (harns-wire)

Near Wadsworth Ave, Avon, NY 14414
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB766FW1 Customer concerned about unit not dispensing water. Cold water valve was not functional in manual diagnostics. Replaced valves. Unit testing good.

Near Olympia Dr, Rochester, NY 14615
David L.

David L.

FREEZER WHIRLPOOL WZF34X20DW01 Customer describing erratic operation of control. Could not replicate ordering control; ordrng 1 W11293202 (CONTROL)

Near Newport Dr, Holley, NY 14470
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF330PAHT1 Customer stated that door was falling. Upon inspection discovered that friction pads were missing for both sides of door. Replaced frictions pads. Unit tested good

Near Sierra Rd, Rochester, NY 14624
Evan E.

Evan E.

DISHWASHER KENMORE 587.14024200A Replacing wash motor due to connector on old wash motor failing to make consistent contact with plug. Replaced wash motor. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 154844301 MOTOR PUMP

Near Traditions Pl, Henrietta, NY 14467
Steve M.

Steve M.

VENTHOODS KITCHENAID KXD4630YSS5 Replaced power button for broken power button. The vent tested good. Customer went to take shower and could not sign.

Near St Andrews Hill, Pittsford, NY 14534
Steve M.

Steve M.

DRYER WHIRLPOOL WED7990FW0 Found the unit has no manufacturer warranty through sd web the entitlement page.

Near Sweets Corners Rd, Fairport, NY 14450
Evan E.

Evan E.

COOKTOP KITCHENAID KICU500XBL01 Customer stating that both rear burners are heating intermittently. If right burner is operating at full heat then left burner only heats partially and they rotate having this issue. Also stating that front right burner is is making noise while heating. Tech is unable to service cooktop due to cooktop being glued to Countertop. Customer will need to have installer remove glue to make unit serviceable. Please contact office once doing so. ; schdld next appmnt for 8/19 MON 8 am

Near Rothwood Dr, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced water valve for leaking. The refrigerator tests good. ; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE-INLT

Near N Lincoln Rd, East Rochester, NY 14445
Evan E.

Evan E.

RANGE JENN AIR JGRP548WP01 Customer stated that unit was not lighting left side oven consistently. Upon inspection discovered that holes on burner bar had blockage causing disruption in air flow. Cleared holes and ran test cycle. Unit was lighting as it should while tech was in home. If issue is to persist order W10856770 (air diverter) Customer is also experiencing issue with burners sparking randomly once flame is lit. Select burners are continuing to spark once after flame has been lit. Each ignitor is on its own wire issue is with module. Ordering spark module ; ordrng 1 W10856770 (AIR DIVERTER ) and 1 WPW10475147 (SPARK MODULE )

Near Harmon Rd, Churchville, NY 14428
Dave F.

Dave F.

DISHWASHER WHIRLPOOL KDTE234GPS Dishwasher door not closing correctly . Gets caught up on the sides and is not sealing right . Adjusted legs on unit . Unit is now closing as expected . Ran auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Carriage St, Honeoye Falls, NY 14472
Dave F.

Dave F.

WASHER WHIRLPOOL WTW5000DW2 Drain pump staying on . All the lights are off . Got the drain pump to turn off by holding cancel . Checked for error codes . No codes . Made sure that the pressure hose was clear of debris. Reseated connections on control. Calibrated unit . Tested in auto diagnostics. Unit tested good .

Near Amann Rd, Honeoye Falls, NY 14472
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Removed ice from fan that was causing very noisy condition. ; saved tckt

Near Landsdowne Ln, Rochester, NY 14618
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Drain pump issue error code F8E2 . Found piece of glass inside drain pump . .removed glass . Drain pump had failed . Replaced drain pump and ran unit in auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

Near Nursery Ave, Geneva, NY 14456
Steve M.

Steve M.

WASHER MAYTAG MVWB855DW0 "Found f7e9 locked rotor error. The tub moved freely. Tested in diagnostics and the motor or shifter was humming but no operation. Ordering control, motor and shifter. ; rqstng P&A on 1 W10754158 (motor stator) and 1 W10754448 (clutch) and 1 W11093097 (cntrl-elec)"

Near Old Landmark Dr, Rochester, NY 14618
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 F8E1 long fill error code . Found the water valve filters were plugged not allowing the water to go into the unit fast enough. Cleaned filters. Calibrated unit . Ran in auto diagnostics. Unit tested good . If problem persists order W11127357 water valve housing .; dspstn on spec-tagged invntry: 1 W11158831 CAPACITOR

Near Wayne Center Rd, Lyons, NY 14489
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTM354ESS1 "Replaced right top rack adjuster for rack falling. The rack tests good. The bottom wheels on lower rack are all falling off. Ordering wheels. ; rqstng P&A on 4 WPW10195417 (wheel)s, dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"

Near Rodney Ln, Rochester, NY 14625
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE GLHS65EHB0 Found water valve is leaking. Ordering water valve. ; ordrng 1 242252702 (valve)

Near Joylene Dr, Webster, NY 14580
David L.

David L.

WASHER MAYTAG MVWB880BW0 Unit was noisy during spin due to a word tube bearing. Replaced bearing and tested. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

Near Maris Run, Webster, NY 14580
David L.

David L.

DISHWASHER AMANA ADB1400AGS1 Rinse aid is not dispensing. Replaced dispenser and tested in diagnostics. Customer to monitor

Near Furlong St, Rochester, NY 14621
David L.

David L.

DISHWASHER KITCHENAID KDTE254EBL Replaced broken upper rack adjusters

Near Lamplighter Ln, Rochester, NY 14616
David L.

David L.

DISHWASHER KITCHENAID KDTE104ESS1 "Rinse aid is leaking through the dispenser. Ordering dispenser; ordrng 1 W10861000 (detergent dispenser), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN and 1 WPW10605057 PUMP"

Near Sherborne Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR JENN AIR JFX2597AEM2 Replaced drain tube that was causing ice build up in the FC. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN

Near Hatton Pl, Hilton, NY 14468
Evan E.

Evan E.

RANGE WHIRLPOOL WFG505M0BS3 Customer stating that right rear burner will not spark. Upon inspection discovered that switch harness is failing. Tested burner with different switch from other harness and unit began to spark. Ordering switch harness ; ordrng 1 W10836473 (SWITCH HARNESS)

Near Horseshoe Ln S, Henrietta, NY 14467
Evan E.

Evan E.

WASHER WHIRLPOOL MVWB766FW1 Customer stated that unit is leaving while spots on clothing at end of cycle. Checked for Error codes. No codes were present. Ran test cycle. Unit completed cycle as it should. Spoke with customer about proper cycle selection and settings for certain loads. Unit itself tested good.

Near Long Branch Dr, Henrietta, NY 14467
Evan E.

Evan E.

WASHER WHIRLPOOL MVWX655DW0 Replacing wash plate due to teeth stripping on old wash plate causing unit not to agitate properly. Replaced wash plate. Ran calibration cycle. Ran diagnostic cycle. Unit tested good

Near Ravens Rd, Henrietta, NY 14467
David L.

David L.

DISHWASHER WHIRLPOOL WDT710PAHW1 Manifold for top rack is broken. Light pipe for indicator is missing ordering manifold light pipe and control; ordrng 1 W10340681 (tube) and 1 W11036316 (light-ind) and 1 W11306302 (cntrl-elec)

Near Cheltenham Rd W, Rochester, NY 14612
Dave F.

Dave F.

DRYER KENMORE 110.678516 "Tension pulley squeaking . Replaced rollers ,belt and pulley with kit 4392067 . Tested unit . Tested good . ; used 1 4392067 (REPAIR KIT) from stock"

Near Dewey Rd, Shortsville, NY 14548
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4950XW0 "Replaced actuator, ran test verification cycle. Unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"

Near W Elm St, East Rochester, NY 14445
Evan E.

Evan E.

WASHER WHIRLPOOL WTW7600XW1 Customer stated unit was displaying SD code for suds detection. Upon inspection discovered that bearing is failing. This is causing issue. Ordering bearing; ordrng 1 W10435302 (BEARING KIT )

Near Dessie Heights, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHN2866PF4A Attached gear bar and tightened freezer door handle.

Near Shagbark Way, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Evaporator fan is not turning on . Tested fan in diagnostics. Fan not turning on . Customer had experienced power surge . Ordering evap fan W11024089 and control WPW10503278 ; ordrng 1 W11024089 (motor-evap) and 1 WPW10503278 (refer elect cont brd)

Near S Main St, Manchester, NY 14504
David L.

David L.

WASHER WHIRLPOOL WFW85HEFW0 Unit is not sensing water level. Hose looks okay. Ordering harness control and pressure sensor; rqstng P&A on 1 W10448876 (water level switch) and 1 W10685626 (harns-wire) and 1 W11033860 (cntrl-elec)

Near Moul Rd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Replaced gaskets and ice maker that was not cycling customer to monitor

Near Ronald Dr, Rochester, NY 14616
Evan E.

Evan E.

MICROWAVE KITCHENAID KOCE500ESS06 "Customer stated that unit is producing flapping noise when microwave is running. Ran unit upon arrival. Could hear noise customer was referring too. Noise is coming from cooling fan. Ordering cooling fan; ordrng 1 W10838964 (COOLING FAN), dspstn on spec-tagged invntry: 1 WPW105101010 MOTOR-TURNTABLE"

Near Beverly Dr, Rochester, NY 14625
David L.

David L.

REFRIGERATOR KITCHENAID KSC23C8EYY02 Replaced evaporator cover and fan and thermistor provided by the customer removed ice from coil

Near Mariner Cir, Webster, NY 14580
David L.

David L.

REFRIGERATOR AMANA ART318FFDW03 Replaced the evaporator and drier due to unit not cooling. Unit began working after Install

Near Lake Ave, Rochester, NY 14613
David L.

David L.

REFRIGERATOR WHIRLPOOL ET1FTTXKQ02 Unit is not making ice due to the ice maker not energizing the water valve. Defrost drain is plugged. Ordering probe kit; ordrng 1 4317943 (icemaker only)

Near St Paul Blvd, Rochester, NY 14617
David L.

David L.

MICROWAVE WHIRLPOOL WMH53521HV0 Found that the socket has a connector removed preventing the light from working. Reconnected. Unit tested good

Near Bidwell Terrace, Rochester, NY 14613
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED5600XW0 "Customer concerned about unit not spinning; the unit would only hum when hitting the start button. Turned the drum manually, pushed the door switch then hit start. Unit started and drum was spinning as it should. Unit testing good."

Near Sherwood Dr, Brockport, NY 14420
Shaiman C.

Shaiman C.

DRYER AMANA NED4655EW1 "Custer states unit ran for about 12 hours straight with no heat, then would not start at all. 240V present. All fuses and heating element tested good. Attempted to check for voltage dropping out. Plugged unit in to test and machine powered on with heat. Replacing timer due to the one time event of unit running all night. ; ordrng 1 W10857612 (TIMER)"

Near Rolling Meadows Way, Penfield, NY 14526
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX700XW2 "Customer concerned about unit not being able to start a wash cycle; unit senses but does not wash. F7E1 error code stored. Could not complete an auto test and will not spin in manual diagnostics. Basket also won’t spin freely. Gear case is frozen and leaking oil; belt is also damaged. Gear case and belt should be replaced. Customer declined further repair. ; ordrng 1 W11035747 (GEAR CASE) and 1 WPW10006384 (BELT), dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID"

Near Daytona Ave, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL LEQ9030PQ0 Customer concerned about unit not turning off when the door is opened. Issue was caused by a faulty door switch. Replaced switch. Unit testing good.

Near Maple Center Rd, Hilton, NY 14468
Evan E.

Evan E.

DISHWASHER MAYTAG MDB7100AWS Customer stated that wires had burned up at junction box and electrician repairs wires but unit was not powering up. Upon inspection discovered that control was not responding to commands. Disassembled door and checked control for voltage. Control was receiving 120 but not responding to commands. Quoted customer to replace control. Customer does not want to proceed due to age of unit. Collecting service call fee

Near Wheatstone Cir, Fairport, NY 14450
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 "Customer concerned about unit getting stuck in the sensing cycle. No error codes and unit completes auto diagnostics with no issues. Attempted to start unit on a normal cycle. Unit began to sense, then showed no signs of operation while still in sensing. Replacing control board. ; ordrng 1 W11162438 (CONTROL)"

Near Highview Dr, Hamlin, NY 14464
Evan E.

Evan E.

RANGE WHIRLPOOL WFG505M0BS2 Customer stating that oven is not heating but burners are working. Upon inspection discovered that ignitor was broken at glow bar. Replaced ignitor. Ran bake test cycle. Unit tested good

Near Weaver St, Rochester, NY 14621
Evan E.

Evan E.

DRYER MAYTAG MED6000XW0 Customer stated unit has piece hanging on rear wall of drum. Discovered that screw for steam valve cover had come loose and made contact with heating vent. Cover will need to be replaced. Ordering steam valve cover. ; ordrng 1 WPW10208422 (REAR DEFLECTOR )

Near Fairway 18, Macedon, NY 14502
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH53521HV0 "Microwave not turning on . Found that the fuse had blown due to the door switch failure . Installed new interlock kit W11244490 and new fuse WPM0805101 . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK , used 1 WPM0805101 (FUSE-20A) from stock"

Near Whitecliff Dr, Canandaigua, NY 14424
Evan E.

Evan E.

RANGE JENN AIR JGRP436WP02 "Customer stating that entire unit is shutting off while oven is running bake cycle. Ran test bake to 350 upon arrival. Let unit run bake cycle for 35 mins then keypad screen went blank and unit began to reboot in the middle of bake cycle. Suspecting issue with keypad and control. Ordering keypad and control ; ordrng 1 WPW10145531 (CONTROL ) and 1 WPW10464535 (KEYPAD), dspstn on spec-tagged invntry: 1 W11113650 IGNTR-OVEN"

Near Watersong Trail, Webster, NY 14580
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH31017AS4 Plastic film on door is coming off . Called techline SR 7725586925Techline said that the plastic is to keep grease or things spilling on the glass inside the door . Cavity has a scuff mark may need some touch paint but is not causing an issue with unit .

Near Grove St, Rochester, NY 14605
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced evap cover for tabs being broken . Installed new screws . Customer will monitor unit .

Near Penfield Rd, Penfield, NY 14526
Steve M.

Steve M.

OVEN WHIRLPOOL WOS51ES4ES01 Found grease on glass the was hard to get off. Took apart door and cleaned the glass on inside. Had to use flat razor blade to get grease off. It looked almost like the glass was cloudy. Flat razor blade removed it.

Near County Line Rd, Ontario, NY 14519
Dave F.

Dave F.

DRYER ROPER RGD4516FW0 "Unit is staying on and not turning off after cycle is finished needs new timer . Found that the rollers and the tension pulley were worn out . Installed new rollers and pulley . Ordering new timer W10857611; rqstng P&A on 1 W10857611 (timer), used 1 349241T (ROLLER-SUPPORT 2PK), and 1 WP691366 (PULLEY-IDLER) from stock"

Near Allen Padgham Rd, Farmington, NY 14425
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KDTE234GPS0 Replaced dispenser door for door not opening. The dispenser tests good.

Near Shorewood Trail, Ontario, NY 14519
Steve M.

Steve M.

OVEN KITCHENAID KSEG700ESS3 Replaced main control for f1e1 error. Ordering console for bake and osme number options not responding. ; ordrng 1 W10915661 (panl-cntrl)

Near Gallant Fox Ln, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR JENN AIR JFI2089AEP12 Replaced both slides for freezer door not closing properly. The door is sealing.

Near Kenyon Rd, Ontario, NY 14519

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