We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEW3
Near Rochester, NY 14621
Andres
Job Details: 08/10/2022
Customer stated unit was leaking water. Diagnosed unit and found drain plug to be clogged. Cleared out drain and all ice. Poured hot water to make sure it was flowing through. Unit is working properly.
We serviced a
MAYTAG WASHER
Model MHW6000XW0
Near Webster, NY 14580
James
Job Details: 08/10/2022
Dropped off part
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Webster, NY 14580
James
Job Details: 08/10/2022
Unit has valve broken off. Customer supplied part. Tested unit and found no leaks on fridge. Bulkhead leaking under camper. Plumbing issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14621
Dave F
Job Details: 08/10/2022
Unit is not cooling . Fan was frost up in freezer section . Recommended customer defrost unit . Unit has cockroaches . Customer did not have proof of purchase as it came from rent a center . Unit may need new evap fan if problem persists but unit has COCKROACHES
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14621
Andres
Job Details: 08/10/2022
Customer stated unit was shaking alot and moving around. I ran a diagnostic cycle and a drain in spin cycle but could not get unit to duplicate. When installing drain hose to test unit out I noticed that attachment to where hose goes broke off and needs replacing.; ordrng 1 W10899966 (Inner drain hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Ogden, NY 14559
Dave L
Job Details: 08/10/2022
Replaced evaporator cover and UI due to poor fresh food defrost. Removed ice from evaporator. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rochester, NY 14609
Dave F
Job Details: 08/10/2022
Right hand hinge is not correct for the unit . Ordering hinge . Ice maker is not cycling correct . Ordering ice maker . ; ordrng 1 W11409290 (Freshfood hinge) and 1 W10873791 (icemaker)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ3
Near Irondequoit, NY 14617
Dave L
Job Details: 08/10/2022
Door is damaged. Ordering door. ; ordrng 1 W11196131 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Irondequoit, NY 14609
Jeremy
Job Details: 08/10/2022
"Found that ice will not dispense due to jam in ice container. Ice jam occured due to lack of use over time. Removed ice jam, unit checks good.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Fairport, NY 14450
Dave F
Job Details: 08/10/2022
"Unit is not dispensing ice . Can hear auger motor but the gears from the bin and the auger and not dispensing ice . Ordering spring ,coupler and ice bin . ; rqstng P&A on 1 W11244434 (ice-contnr) and 1 W10852956 (spring) and 1 WP2220458 (coupling)"
We serviced a
KENMORE REFRIGERATOR
Model 106.59202990
Near Fairport, NY 14450
Dave F
Job Details: 08/10/2022
Unit not defrosting . Found bi metal is broken .bi passed bi metal and defrosted unit . Ordering bi metal ; ordrng 1 WPW10225581 (bi-metal thermo)
We serviced a
JENN AIR RANGE
Model JES9800CAS02
Near Irondequoit, NY 14622
Andres
Job Details: 08/10/2022
"When I arrived to the house, customer stated that she had dropped something on cooktop and cracked it. She wants cooktop replaced. I will be replacing cooktop and higes at the same time.; ordrng 1 W10239357 (Cooktop)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Williamson, NY 14589
Andres
Job Details: 08/10/2022
Went to replace ACU and noticed that the start button was broken so you cannot not press start. Reordering new one. 315-310-0323; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Penfield, NY 14526
Jeremy
Job Details: 08/10/2022
"Replaced motor box, separator Assembly and retainer for ice getting stuck in flapper. Ice still getting caught in flapper, called techline and was instructed to replace ice container. SR#7734324768; ordrng 1 W11244434 (Ice Container)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB04
Near Rochester, NY 14624
Ray Benedetto
Job Details: 08/10/2022
Found deflector broken on ice bucket. Will switch from cubed to crushed ice. Ordering container and deflector.; rqstng P&A on 1 WPW10558423 (Ice Container) and 1 WP1119017 (Deflector)
We serviced a
WHIRLPOOL DRYER
Model MGD6630HW0
Near Irondequoit, NY 14617
Dave L
Job Details: 08/10/2022
E3f3 error. Replaced control and thermistor. New control was defective and would not power UI. Dryer failed airflow test. Recommending that the customer replace venting. Order service kit W11417080 of problem persists
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Irondequoit, NY 14617
Dave L
Job Details: 08/10/2022
Items freezing in the fresh food section. Verified damper operation and thermistors. Items blocking rear air return and causing airflow issues. Recommending items be moved forward to prevent blocking air return.
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Honeoye, NY 14471
Josh Henchen
Job Details: 08/10/2022
"Customer stated dryer isn't spinning. Checked and found no error codes, tried to run a cycle would vibrate and hum before stopping its self. Took dryer apart and found belt pulley motor and rollers to all be operating. R-S 10.6 S-C 6.7 R-C 4.4 ohms on compressor. Checked and found thermal switch staying open. Bad compressor. Called techline 7734328731"
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Rochester, NY 14619
Ray Benedetto
Job Details: 08/10/2022
"Burners and bake not working. Receiving 240 VAC into unit. Bake and burners worked when unit was pulled out. When unit was pushed back in received intermittent heating. Recommended customer replaced power cable. If symptom persists, order W11452635 and W11396691."
We serviced a
MAYTAG DRYER
Model MGD6000XR0
Near Rochester, NY 14609
Ray Benedetto
Job Details: 08/10/2022
"Loud rattling in dryer. Disassembly revealed blower wheel rattling against housing. Ordering blower wheel and housing, motor and seal plate for repair.; rqstng P&A on 1 WPW10508324 (Motor Assembly) and 1 WPW10211915 (Blower Wheel) and 1 WPW10211911 (Blower Housing), used 1 WP697770 (Seal Plate) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Rochester, NY 14610
Ray Benedetto
Job Details: 08/10/2022
"Customer concerned about intermittent leakage on larger loads. No error codes in memory. Ran auto-diagnostic, no leaks. Verified no leaking from input or drain hose. No water marks on unit. Tested water input manually, all water fills into drum. Made sure unit was leveled properly. Calibrated unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Penfield, NY 14526
Jeremy
Job Details: 08/10/2022
Found freezer door switch is faulty and icemaker is cycling intermittently. Ordering switch and icemaker.; ordrng 1 W11396033 (Door switch) and 1 W10884390 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 08/10/2022
Replaced console for F6E4 error code and being unresponsive. Unit checks good.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ03
Near Webster, NY 14580
Andres
Job Details: 08/10/2022
Customer stated unit is not cooling at all. I diagnosed unit and found that compressor is running but it's not cooling. I called whirlpool to get this documented and figure out what's going on. I took an amp drawage and ohmed out compressor. Whirlpool told me that it was ok and seems like theirs a restriction in the system. We need to have a sealed system tech come out and blow nitrogen through system to clear it out.Sr 7734321540; ordrng 1 W11209866 (Compressor) and 2 W11504416 (Lokring)s and 2 W11504431 (Lokring)s and 2 W11504416 (Lokring)s and 1 W10913906 (Process tube) and 1 WPW10143759 (Drier)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Rochester, NY 14624
James
Job Details: 08/10/2022
Replaced user interface and tested diagnostics cycle. One year warranty on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Henrietta, NY 14467
Jeremy
Job Details: 08/10/2022
Customer stated dishes are not drying and rinse aid is not dispensing. Found no stored error codes. Found that rinse aid is not being dispensed leading to water drops being left on dishes. Ordering dispenser and control board.; ordrng 1 W11087226 (Control) and 1 WPW10671905 (Dispenser)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Rochester, NY 14626
James
Job Details: 08/10/2022
Replaced valve and filter housing. Left pressure regulator. Tested several times and found no issues. ; dspstn on spec-tagged invntry: 1 W10786952 VALVE
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Webster, NY 14580
Andres
Job Details: 08/10/2022
Customer stated that she did not request service. I asked if her dryer was working said that it was and was not sure of why someone requested for us.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fairport, NY 14450
Dave F
Job Details: 08/10/2022
Ice maker is hanging up and not completing cycle . Ordering new ice maker W10873791; ordrng 1 W10873791 (icemaker)
We serviced a
KITCHENAID DISHWASHER
Model KUDE40FXSS5
Near Rochester, NY 14610
Andres
Job Details: 08/10/2022
Replaced ACU and tested unit. Watched unit run a normal cycle for about 15 min. Unit was working properly and does not shut off anymore.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB07
Near Hilton, NY 14468
James
Job Details: 08/10/2022
Replaced icemaker. Icemaker cycled after install. One year warranty on repair.
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEZ01
Near Rochester, NY 14616
James
Job Details: 08/10/2022
Replaced damper and tested. Unit functions properly. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB00
Near Scottsville, NY 14546
Jeremy
Job Details: 08/10/2022
Replaced switch bracket for water dispensing switch not holding in place.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Victor, NY 14564
Dave F
Job Details: 08/10/2022
Ice is bridging and causing the dispenser not to drop the ice and auger motor to slip . Ice with thinner towards the back raised legs on unit and recommended changing water filter . Gasket on the left door between the dispenser and ice bin was not correct adjusted to right position. If problem persists order W11185686 ice bin .
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Lima, NY 14485
Dave F
Job Details: 08/10/2022
"Condensation Building up on top of the freezer door due to fail insulation inside it . Ordering new door . Led light out in freezer ordering new light ; rqstng P&A on 1 W10919622 (dor-fip) and 1 W11601310 (Led), states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HZ0
Near Canandaigua, NY 14424
Josh Henchen
Job Details: 08/10/2022
Replaced shattered control. Range checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS00
Near Rochester, NY 14616
James
Job Details: 08/10/2022
Assistant to sealed system
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Hilton, NY 14468
Dave L
Job Details: 08/10/2022
The evaporator is not defrosting properly. Customer states door is sometimes left ajar. Defrost heater tested good in diagnostics. Switch unit to fixed defrost. Thermistors tested ok.
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Rochester, NY 14626
Dave L
Job Details: 08/10/2022
Cold water supply is very slow compared to the hot side. Suspecting issue with the flood controlValve as both cold valves are doing the same thing. Recommending the customer have the flood control valve checked or removed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rochester, NY 14618
Ray Benedetto
Job Details: 08/10/2022
"Customer concerned about dishes not cleaning well. No malfunctioning components, heater working correctly. Recommended customer have hot water input checked out by plumber. Checked upper rack for parts integrity. Nothing missing."
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC4
Near Penfield, NY 14526
Josh Henchen
Job Details: 08/10/2022
Needed new lid for washer only.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW0
Near Rochester, NY 14609
Josh Henchen
Job Details: 08/10/2022
"Customer stated washer was locked shut. Unplugged washer and gained access to lid lock. Ran a normal cycle and sounds like a jet engine. Checked and found F0E3 and F5E3. Lid lock failure when trying to run normal cycle. Replaced lid lock, checks good. Washer checks good.; used 1 W10810403 (LID LOCK ASSY) from stock"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Rochester, NY 14617
Josh Henchen
Job Details: 08/10/2022
"Customer stated unit was working on normal wash but wouldn't work on other cycles. Had a load in with 15 minutes on arrival operating properly. Checked and found F8E1, cleaned out drain pump and air pressure line cleaned. Tested washer turned on went to lid lock and drain keeps running. Ordering control ; rqstng P&A on 1 W11201284 (CONTROL**CORE CHARGE**)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Palmyra, NY 14522
Doug Balcom
Job Details: 08/10/2022
Customer states no water or ice dispensing. Found no water to unit. Turned water on at pump. Unit is in a RV. Unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Geneva, NY 14456
Doug Balcom
Job Details: 08/10/2022
The 8003RP water inlet kit is missing. Customer never received it. Reordered part and rescheduled call. ; ordrng 1 8003RP (Water inlet kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Waterloo, NY 13165
Doug Balcom
Job Details: 08/10/2022
"Customer states no cooling either compartment. Found compressor not running. It kicks on tries to start and kicks off. Ordering compressor, uv drier, access valve, and lokrings.; ordrng 1 W11370574 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Uv drier) and 2 W11504415 (Lokring)s and 2 W11504416 (Lokring)s and 2 W11506619 (Lokring)s and 2 W11506621 (Lokring)s and 2 W11504434 (Lokring)s and 2 W11504436 (Lokring)s and 2 W11504445 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11506623 (Lokring)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Ithaca, NY 14850
Doug Balcom
Job Details: 08/10/2022
Inspected and replaced heater.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Ithaca, NY 14850
Doug Balcom
Job Details: 08/10/2022
"Customer states unit will not spin clothes out. Ran diagnostic test found F7E1 error code speed sensor fault. Found gearcase leaking oil. Ordering gearcase, motor, belt, splutch, actuator, and capacitor. ; ordrng 6 WP8533953 (Screw)s and 1 W10528947 (Hub) and 1 W11385424 (Retainer) and 1 W11454738 (Gearcase) and 1 W11222082 (Motor) and 1 W11213879 (Belt) and 1 W11212745 (Actuator) and 1 W11227944 (Capacitor) and 1 W10721967 (Splutch)"
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Ithaca, NY 14850
Doug Balcom
Job Details: 08/10/2022
Customer states dryer will not run. Found no power at the outlet. Found breaker off. Reset breaker and unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS00
Near Rochester, NY 14616
Dave L
Job Details: 08/10/2022
"Replaced the evaporator and compressor due to poor cooling. Tested ok. ; dspstn on spec-tagged invntry: 2 W11504433 COUPLER BR 6X4 2 W11504434 COUPLER BR 6X2 , 2 W11506619 COUPLER BR 8 , and 1 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB00
Near Rochester, NY 14618
Ray Benedetto
Job Details: 08/10/2022
Replaced ice maker and optical board. Cycled ice maker. Unit operating normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Rochester, NY 14609
Andres
Job Details: 08/09/2022
Customer stated unit was not cooling. Diagnosed unit and found compressor to be seized. I called whirlpool to get this documented and to let them know that parts are out of stock and customer needs a refrigerator. They advised customer calls customer service to see if they can do anything for customer. Customer is calling to try and get a replacement. I told him I would have the parts on order but I don't know when they will be coming In. Sr 7734317093; ordrng 1 W11370574 (Compressor) and 2 W11504419 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11504415 (Lokring)s and 1 W10913906 (Process tubes) and 1 WPW10143759 (Drier)
We serviced a
KENMORE DRYER
Model 11061202010
Near Webster, NY 14580
James
Job Details: 08/09/2022
Unit heats when door is closed and wont energize motor. Found thermal fuse blown and heater shorted to case. Need parts.clean cabinet on return. ; ordrng 1 WP3392519 (Fuse) and 1 279838 (Heater) and 1 Sh15
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Oswego, NY 13126
Chuck
Job Details: 08/09/2022
Upon arrival to the customers home i was told that they canceled service.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Oswego, NY 13126
Chuck
Job Details: 08/09/2022
Customer stated that she heard a noise after the rinse cycle. No codes. I ran a diagnostic test cycle and it operated normally. I inspected unit and found no issues. I leveled and calibrated unit. I ran another diagnostic test cycle to confirm that the unit is operating normally. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Oswego, NY 13126
Chuck
Job Details: 08/09/2022
Unit is still leaking from the door. I removed the outer door panel and found water marks on the bottom door seal. I ran the unit with the outer door panel and found water getting past the seal leaking on both sides of the door. I also ran the unit with a clear door to confirm that spray arms are spraying correctly. Ordering bottom door seal W11606677; ordrng 1 W11606677 (Bottom door seal)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Spencerport, NY 14559
Dave L
Job Details: 08/09/2022
New panel is damaged re ordering panel; ordrng 1 W11416372 (Panel) and 1 W11416460 (Vent)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14624
Dave L
Job Details: 08/09/2022
Horizontal mullion is not operating causing condensation. 119vac to heater. Led lights intermittently go out. Ordering led driver and mullion ; rqstng P&A on 1 W11102439 (Mullion) and 1 W10830288 (Led driver)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Spencerport, NY 14559
Dave L
Job Details: 08/09/2022
Found unit unplugged and full ofWater. When energized the washer goes into drain lockout. Found nails preventing pump impeller from turning. Removed debris and tested.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Rochester, NY 14618
Andres
Job Details: 08/09/2022
Customer stated unit was leaking from underneath. I started a normal cycle and noticed that it was leaking from the diverter. Replacing pump and sump that includes diverter.; ordrng 1 W10861526 (Motor and sump)
We serviced a
MAYTAG REFRIGERATOR
Model MBB2256GEB
Near Penfield, NY 14526
Andres
Job Details: 08/09/2022
Replaced bi-metal. Put unit back together and turned it on. Unit turned on and started cooling.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Canandaigua, NY 14424
Dave F
Job Details: 08/09/2022
LED light in freezer was out . Service pointer W11460554 . S code S191AQ . Replaced freezer led and unit tested good ; used 1 W10695459 (MODULE) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Webster, NY 14580
James
Job Details: 08/09/2022
Unit making chirping noises when it heats. Tested unit. Found seal unhooked from liner and bake element moving when heating causing noise. Reinstalled gasket and inspected. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV02
Near Fairport, NY 14450
Dave F
Job Details: 08/09/2022
Unit making noise while running service pointer W11610345 . Followed service pointer . Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WET4027HWo
Near Ontario, NY 14519
Andres
Job Details: 08/09/2022
Customer stated unit was not advancing in a normal cycle. Diagnosed unit and found lid lock to be faulty. Lock tries to engage but does not lock. ; ordrng 1 W11176112 (Lid lock)
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4ES01
Near Ontario, NY 14519
Andres
Job Details: 08/09/2022
Replaced thermostat. Put unit back together and tested it. Oven started heating both elements.
We serviced a
JENN AIR VENTHOODS
Model JXP5032WS0
Near Rochester, NY 14625
Dave F
Job Details: 08/09/2022
Replaced blower and tested unit . Tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB00
Near Webster, NY 14580
Andres
Job Details: 08/09/2022
"Replaced started device on unit. Plugged unit back in and compressor was not turning on. I did resistance check on the compressor and found that it is seized. Customer is not sure if he wants repair done and needs to talk to his wife about it. I gave him a quote for repair, he will be calling back if he chooses to get repair done.; ordrng 1 W10507884 (Compressor) and 3 W11504420 (Lokring)s and 1 W11504432 (Lokring) and 1 WPW10143759 (Dryer) and 1 W10913906 (Process tube)"
We serviced a
WHIRLPOOL OVEN
Model WEG745H0FS0
Near Rochester, NY 14620
Dave F
Job Details: 08/09/2022
F8E0 upper cooling blower fan speed to low . Ordering fan and going to complete the job then .; ordrng 1 W11107275 (fan-blwr)
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Rochester, NY 14625
Andres
Job Details: 08/09/2022
Customer stated unit was not having any power. Diagnosed unit and found unit has no power. Customer has to get electrician out here to see why theirs no power.
We serviced a
MAYTAG DRYER
Model DG303
Near Rochester, NY 14625
Andres
Job Details: 08/09/2022
Customer stated unit was not heating. I diagnosed unit checked thermostat and igniter. I found that igniter was not getting voltage. I unplugged wires to thermostat and gas solenoids. Tested unit again and unit started heating. Dryer had a loose connection.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14620
Dave F
Job Details: 08/09/2022
compressor is seized and not starting . Ordering parts needed to complete job . Compressor is temp out of stock .; ordrng 1 W11370574 (compressor) and 1 R600kit and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8nk) and 2 W11109499 (Drier)s and 2 W11504433 (6/4)s and 2 W11504447 (5/1.8)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Rochester, NY 14626
Dave L
Job Details: 08/09/2022
Replaced ice maker. Customer toMonitor for ice after 24 hours.
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ04
Near Rochester, NY 14626
Dave L
Job Details: 08/09/2022
The mullion and doors are building condensation on outside of the unit. Documented via text with tech line SR7734310097. Product is getting reviewed be engineering. They will either reach out to me or the customer with the next steps
We serviced a
KENMORE OVEN
Model 790.74233310
Near Webster, NY 14580
James
Job Details: 08/09/2022
"Unit not heating due to failed bake igniter. Replaced igniter and tested. One year warranty on repair. ; used 1 12400035 (Igniter), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH08
Near Rochester, NY 14626
Dave L
Job Details: 08/09/2022
Fresh food section collecting moisture. Unit was delivered last week. Customer reversed doors and had air gaps. In the fresh food gasket. Removed foam insulation from bottomRight corner that was preventing gasket from seating properly. Customer to monitor.
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EFS02
Near Webster, NY 14580
James
Job Details: 08/09/2022
Icemaker leaking out of ice dispenser. Ice maker motor broken off from tray. Need icemaker. ; ordrng 1 W11557002 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Irondequoit, NY 14609
James
Job Details: 08/09/2022
"Unit has clunking sound, ticking noises when opening door, top shelf froze in ff section, ice freezing together. Tested diagnostics, fans wont operate and damper is ticking non stop. Fans work in normal operation. ; ordrng 1 WPW10479155 (Damper) and 1 W10846539 (Fan) and 1 W11579560 (Icemaker)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Rochester, NY 14621
James
Job Details: 08/09/2022
Unit off no lights. Smacked control box and unit began functioning. Checked connections. Need control. ; ordrng 1 W11496873 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Rochester, NY 14611
Dave F
Job Details: 08/09/2022
Evaporator fan is not working . Has power going to it . Ordering motor . ; ordrng 1 WP2315539 (motor-evap)
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYB01
Near Rochester, NY 14617
Dave L
Job Details: 08/09/2022
Freezer is running at 20 degrees. Found incomplete frost pattern. Quoted customer for an evaporator replacement. They will let us know if they want to proceed. ; rqstng P&A on 1 WPW10314205 (Evaporator) and 1 W11506635 and 1 WPW10143759 (Drier) and 1 W11504445 (5-5) and 1 Sh (Sh)
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14612
James
Job Details: 08/09/2022
Unit wrinkles clothes excessively and leaks bleach on clothes. No errors. Called techline sr7734308696. They said unit is functioning as designed. Customer has photos of end of cycle where clothes are severely tangled. Told customer if he wants further assistance to call customer service.
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS0
Near Clay, NY 13041
Chuck
Job Details: 08/09/2022
Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Rochester, NY 14612
James
Job Details: 08/09/2022
Customer stated unit ran for over three hours since last visit. 4-2 8-4 and 10-1 errors. Cleared codes. Replaced control and vent. Ran Diagnostics cycle. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Rochester, NY 14612
Dave L
Job Details: 08/09/2022
The washer is making a clicking noise during agitation. Unable to remove rotor. Suspecting issue with the transmission ordering gear case and motor. ; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 10 W11027980 (Screw)s and 1 W10752189 (Rotor bolt)
We serviced a
MAYTAG WASHER
Model MHWZ600TW01
Near Rochester, NY 14625
Andres
Job Details: 08/09/2022
Customer stated unit was making squeaking noise. Diagnosed unit and found belt to be very worn out. Unit needs a new belt. ; ordrng 1 WPW10388418 (Belt drive)
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Piffard, NY 14533
Jeremy
Job Details: 08/09/2022
"Wrong part was ordered, ordering User Interface.; ordrng 1 W10911040 (User Interface)"
We serviced a
ADMIRAL REFRIGERATOR
Model ATF1910DRW
Near Rush, NY 14543
Dave F
Job Details: 08/09/2022
Unit is not cooling . Found ice ball on cap tube and no frost pattern . Refrigerant leaked out .Customer needs new unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV02
Near West Henrietta, NY 14586
Josh Henchen
Job Details: 08/09/2022
"Ordered Wrong colored Gasket. Rescheduled. Ordered proper gasket.; ordrng 1 W11368721 (Black Gasket), dspstn on spec-tagged invntry: 1 W10830162 GASKET"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near West Henrietta, NY 14586
Josh Henchen
Job Details: 08/09/2022
"Customer stated it's shaking to much. Check and found no error codes. Ran diagnostic cycle, functions properly. Washer checks good. Talked to customer about out of balance loads. They will monitor."
We serviced a
JENN AIR VENTHOODS
Model JXP5032WS0
Near Rochester, NY 14625
Josh Henchen
Job Details: 08/09/2022
Helped DF with motor.
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ
Near Rochester, NY 14624
Josh Henchen
Job Details: 08/09/2022
Replaced console due to being stuck on timer. Range checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Pittsford, NY 14534
Josh Henchen
Job Details: 08/09/2022
"Customer stated F8E4 code is flashing. Checked and found F8E4 with no water in tray currently, cleared codes. Reattached tray and tested dishwasher. Diagnostic & Quick wash functioning as expected. Dishwasher checks good. Told customer to monitor dishwasher if problem persists to call back."
We serviced a
WHIRLPOOL WASHER
Model WTW4930XW3
Near Honeoye Falls, NY 14472
Josh Henchen
Job Details: 08/09/2022
Customer stated lid lock light flashing. Checked and found no error codes. Unplugged washer and plugged back in. Ran diagnostic check. Washer checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 08/09/2022
Unit making gear sound when dispensing water. Checked water pressure. Customer just switched filter. Ordering water valve.; ordrng 1 W11482383 (Water Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Fayetteville, NY 13066
Chuck
Job Details: 08/09/2022
"Wrong tub was sent but the part number was correct , tub that was sent was also damaged. Reordering tub W11409865.; ordrng 1 W11409865 (Tub)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 08/09/2022
Unit making loud noise and vibrating heavily while in spin. Found rear left rod with very little recoil. Ordering suspension rods for repair.; ordrng 1 W11130362 (Suspension Rods)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 08/09/2022
"Replaced heating element per Service Pointer, W11540964, S17304. Tested in self-diagnostics, verified no leakage. All operations normal.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Fairport, NY 14450
Ray Benedetto
Job Details: 08/09/2022
"Unit threw overfill code overnight when unit was not in use. Overfill tray full of water. Previous tech replaced heating element. Emptied tray. Ran auto-diagnostic, no errors or sign of leaks. Ran unit for 30+ minutes, could not find any leakage. Found water mark on pan beneath where water valve is positioned. Ordering valve for repair.; ordrng 1 W11434044 (Water Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Rochester, NY 14623
Ray Benedetto
Job Details: 08/09/2022
"Unit leaking from front door. Unit had float switch error. Leaks during wash cycle. Ordering inner door and float switch to repair.; ordrng 1 WP8269259 (Gasket) and 1 WPW10346525 (Float Switch) and 1 WPW10195037 (Arm), used 1 W11513971 (Inner Door) from stock"