Service History 27 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Irondequoit, NY 14609

James

Job Details: 06/17/2021

Bail arm loose connecting to motor. Replaced icemaker and cycled manually. Icemaker filled.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Irondequoit, NY 14609

James

Job Details: 06/17/2021

5 year warranty. Top rusting and leaking. Rust getting into clothes. Tub hits cabinet on spin cycle. Tub hits the floor. Need suspension. ; ordrng 1 W11097645 (Top) and 1 W11130359 (Suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW01

Near Rochester, NY 14609

James

Job Details: 06/17/2021

Filter stuck in housing. Clip on side of housing came off. Removed filter and reassembled housing. Installed customer supplied filter and flushed it. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYB05

Near Rochester, NY 14621

James

Job Details: 06/17/2021

Unit not cooling. Found evap fan not rotating. Need fan motor. ; ordrng 1 WPW10464673 (Fan motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS01

Near Webster, NY 14580

James

Job Details: 06/17/2021

Replaced fill tube and tested heater in diagnostics. Customer is to monitor ice production. ; dspstn on spec-tagged invntry: 1 W11366500 TUBE

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Webster, NY 14580

Tanner

Job Details: 06/17/2021

"Q1 no Q2 no Q3 noComplaint of noise during spin. Following stored errors:F7E6 motor faultRan auto diagnostic and unit locks. During agitation ticking is heard. This is basket spinning not motor agitating. Replaced shift actuator. Upon powering on unit popping is heard and electrical burn smell. New actuator caused a short. Ordering new actuator, ACU, and harness.; ordrng 1 W11417466 (ACU) and 1 W11255099 (Harness lower), dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Webster, NY 14580

Tanner

Job Details: 06/17/2021

Q1 no Q2 no Q3 noReplaced ACU. Ran diagnostic cycle and unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Rochester, NY 14611

Dave

Job Details: 06/17/2021

F9E1 long drain error . Drain filter was plugged . Cleaned drain filter . Tested unit in diagnostics unit tested good. Customer did not know where the filter was show customer how to fix unit if that happens again .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Rochester, NY 14626

David

Job Details: 06/17/2021

Replaced freezer led module that was shorted. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Pittsford, NY 14534

Steve

Job Details: 06/17/2021

Replaced the actuator for not changing from agitation to spin. The washer tested good. ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

WHIRLPOOL DRYER

Model WED87HEDW0

Near Fairport, NY 14450

Steve

Job Details: 06/17/2021

"Found the heater element open. Ordering heater ; ordrng 1 WP8544772 (Element), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"

We serviced a

MAYTAG DISHWASHER

Model MDB7759AWS2

Near Webster, NY 14580

Tanner

Job Details: 06/17/2021

Q1 no Q2 no Q3 noComplaint of dispenser not dispensing rinse aid. Replaced dispenser assembly. Covered under ATEC warranty.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SFZ4

Near Penfield, NY 14526

Tanner

Job Details: 06/17/2021

"Q1 no Q2 no Q3 noComplaint of start button not working. Inspected start button and button is physically damaged. Able to put unit into diagnostic. No stored errors. Ran LED test and unable to cancel the start LED. Ran auto diagnostic cycle and unit completed cycle without issue. Inspected detergent dispenser and spring mechansm is missing. Needs new console and dispenser.; ordrng 1 W10910626 (Console), used 1 SH15 (STANDARD S/H) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Macedon, NY 14502

Steve

Job Details: 06/17/2021

Replaced motor for not washing dishes. The dishwasher tests good

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFE

Near Rochester, NY 14624

Evan

Job Details: 06/17/2021

Replacing console due to star button failing to engage unit into cycle. Replaced console. Tested unit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Spencerport, NY 14559

David

Job Details: 06/17/2021

Installed drain pan kit due to frosted evaporator. Replaced fan with harness. Customer to monitor; dspstn on spec-tagged invntry: 1 W11087438 MOTOR-EVAPORATOR and 1 W11457241 PAN-DRIP

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ06

Near Rochester, NY 14622

James

Job Details: 06/17/2021

Complaint that compressor gets loud then unit warms and food thaws. Lights flicker. Unit was functioning upon arrival. Need control. ; ordrng 1 W11353815 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Rochester, NY 14617

James

Job Details: 06/17/2021

F2e2 error. Disconnected ui and control and reconnected. Problem still occurs. Need ui. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14624

David

Job Details: 06/17/2021

Replaced noisy damper

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, NY 14612

James

Job Details: 06/17/2021

Oven keeps blowing light bulbs. Bulb loose in socket. Front right burner not igniting. Cleaned burner and tested. Replaced bulb and socket. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Rochester, NY 14625

Tanner

Job Details: 06/17/2021

"Q1 no Q2 no Q3 noComplaint of noise during agitation. Following stored errors:F0E3Ran autodiagnostic and grinding is heard during agitation. Removed wash plate and found wash plate has been hollowed out where it sits on gearcase. Gearcase tines are also not uniform. Ordering new wash plate, gearcase and slider. ; ordrng 1 W10902814 (Wash plate) and 1 W11455453 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL OVEN

Model WFE540H0ES1

Near Rochester, NY 14606

Evan

Job Details: 06/17/2021

Customer stating that unit will not run bake cycle. Discovered that control is failing to send voltage to bake element. Ordering control ; ordrng 1 WPW10586736 (CONTROL )

We serviced a

KENMORE DISHWASHER

Model 665.13269K112

Near Rochester, NY 14620

Evan

Job Details: 06/17/2021

Customer stated that unit was leaking. Upon inspection discovered that unit was dripping from diverter. Customer does not want to replaced motor at this time due to age of machine. Collecting service call fee

We serviced a

MAYTAG DRYER

Model MDE6200AYW

Near Rochester, NY 14610

Evan

Job Details: 06/17/2021

"Customer stated that unit is producing noise while in spin. Discovered that idler pulley retainer clip has broken causing pulley to wear unevenly. Also discovered that rollers were. Dry noisy. Ordering rollers, pulley and retainer clip ; ordrng 2 12001541 (ROLLERS )s and 1 WP354987 (RETAINING RING 4 IDLER ) and 1 WP6-3700340 (IDLER PULLEY )"

We serviced a

WHIRLPOOL WASHER

Model LSQ9549LW3

Near Webster, NY 14580

Evan

Job Details: 06/17/2021

Replaced motor and capacitor due to unit failing to engage into spin. Replaced both parts and tested unit. Unit tested good. Please mail copy of receipt to customer ; dspstn on spec-tagged invntry: 1 WP8572717 CAPACITOR

We serviced a

WHIRLPOOL DRYER

Model WED8500DC

Near Rochester, NY 14613

Evan

Job Details: 06/17/2021

Replaced rollers and idler pulley due to unit still producing noise while in spin. Replaced all parts listed. Tested unit for customer unit tested good ; used 1 4392067 (REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT359SFTMOO

Near Irondequoit, NY 14609

David

Job Details: 06/17/2021

Replaced noisy evaporator fan motor. Unit tested ok

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH32519HZ5

Near Rochester, NY 14617

David

Job Details: 06/17/2021

Replaced control due to failed light triac. Unit tested ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Rochester, NY 14607

David

Job Details: 06/17/2021

"Sr7730948483 pressures did not change in test 40 RTV valve is not functioning. Ordering valve ; ordrng 1 W10865727 (Valve), dspstn on spec-tagged invntry: 1 W10896677 COUPLER BR 6X2 1 W10897193 COUPLER AL 8X2 , and 1 W10897198 STUB EXT 7"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14616

David

Job Details: 06/17/2021

Found unit not cooling due to ice build up near fan. Customer stating door was left open accidentally. Removed ice. Fan tested ok. Customer to monitor

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Rochester, NY 14606

Dave

Job Details: 06/17/2021

Light in freezer not turning on. Bulb socket has power going to it but the light bulb is bad . Found the freezer building up with ice .found the freezer door was not shutting right . Adjusted the hinge and corrected the door . Freezer needs new light bulb WPW10574850

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Rochester, NY 14611

Dave

Job Details: 06/17/2021

"Compressor ohms 5, 6 and 11 . Its good . Compressor is hot and not starting .. pressures equalized at 70 SR 7731025317 called techline . Said unit needs new compressor told him this would be the third compressor and that there is no more steel coming from the cabinet . Techline said could use the copper on there to mount a other drier . Techline transferred me to trade team . SR 7730970303 trade team is going to submit unit for exchange."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Rochester, NY 14611

Dave

Job Details: 06/17/2021

Unit is working and cooling as expected

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Dave

Job Details: 06/17/2021

"F7E1 basket speed fault . Belt had fallen off and cam was stripped . Replaced cam and reinstalled belt . Raised legs on unit . Calibrated and ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 W10721967 (CAM) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DC

Near Henrietta, NY 14467

Dave

Job Details: 06/17/2021

Customer no longer needs service .; dspstn on spec-tagged invntry: 1 W11170706 CONTROL

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Fairport, NY 14450

Steve

Job Details: 06/17/2021

The refrigerator was off for five days. Complaint of not cooling. Tested compressor and it was starting properly after power cycle. Possible defrost issue. Rescheduled to inspect next week. ; ordrng 1 W10911102 (Harness bi metal)

We serviced a

WHIRLPOOL RANGE

Model KSGB900ESS0

Near East Rochester, NY 14445

Steve

Job Details: 06/17/2021

Replaced cooling fan for F8e0 cooling fan error that was preventing bake. The oven tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14618

Steve

Job Details: 06/17/2021

"Found motor getting power but not running. Replaced motor and the dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR , used 1 Sh15 (Shipping) from stock"

We serviced a

MAYTAG DRYER

Model MED6230RHW1

Near Penfield, NY 14526

Steve

Job Details: 06/17/2021

Replaced ui for no sound and erratic operation. The dryer tested good and heated.

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Fairport, NY 14450

Steve

Job Details: 06/17/2021

Replaced ui and main control for randomly shutting off oven while cooking.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Hilton, NY 14468

James

Job Details: 06/16/2021

Gasket falls out. Channel not molded deep enough for gasket to attach. Need door. ; ordrng 1 LW10672972 (Door direct ship.)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Webster, NY 14580

James

Job Details: 06/16/2021

Q1 n. Q2 n. Q3 n. Back legs tipped over and came off dryer base. Reinstalled back legs. Unit functions properly.

We serviced a

WHIRLPOOL DRYER

Model WED7600XW0

Near Webster, NY 14580

James

Job Details: 06/16/2021

Q1 n. Q2 n. Q3 n. Unit squeaking due to worn idler. Replaced idler and cleaned cabinet. Inspected belt and rollers. Unit functions properly. ; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM2

Near Rochester, NY 14620

Evan

Job Details: 06/16/2021

Customer stating that upper rack is falling. Discovered that adjusters have broken causing issue. Also unit was not properly installed. Reinstalled unit correctly. Ordering adjusters ; ordrng 1 WPW10740408 (ADJUSTER (LEFT)) and 1 WPW10740410 (ADJUSTER (RIGHT) )

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW0

Near Penfield, NY 14526

James

Job Details: 06/16/2021

"Q1 n. Q2 n. Q3 n. Unit not spinning due to worn bearings. Replaced bearings and tested. ; ordrng 1 Sh15, used 1 W10435302 (Bearings) from stock"

We serviced a

FORD VAN

Model TRANSIT CONNECT

Near Geneseo, NY 14454

Steve

Job Details: 06/16/2021

Front tires and alignment

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Rochester, NY 14607

Evan

Job Details: 06/16/2021

Attempted to replace door due to original door being delivered with dent. Discovered that replacement door has large scratch on left side of door. Reordering door ; ordrng 1 LW10638684 (DOOR )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Penfield, NY 14526

Dave

Job Details: 06/16/2021

"Zero degrees in freezer section . 35 in fresh food , adjusted temp from 37 to 39 .damper is making noise . Ordering damper W11164593; rqstng P&A on 1 W11164593 (diffuser)"

We serviced a

KITCHENAID DISHWASHER

Model KDI21AD

Near Rochester, NY 14618

Tanner

Job Details: 06/16/2021

Q1 no Q2 no Q3 noComplaint of no drain. Able to start a wash. When cancelling the wash unit does drain. Unit does not drain during cycle. Timer contacts not reaching the drain circuit. Needs new timer. There are no available replacement parts sold for this unit.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14623

Tanner

Job Details: 06/16/2021

Q1 no Q2 no Q3 noComplaint of no dry. Following stored errors:F10E2 vent wax motor fault. Ran autodiagnostic cycle and vent never turns on. Ordering vent wax motor.; ordrng 1 W11416460 (Vent assembly)

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Fairport, NY 14450

Dave

Job Details: 06/16/2021

Dryer very loud . Found the motor is going bad . Ordering motor W11126010 . Verified that the blower will come off .; rqstng P&A on 1 W11126010 (motor-drve)

We serviced a

MAYTAG RANGE

Model MGT8775XB01

Near Walworth, NY 14568

Dave

Job Details: 06/16/2021

Ignitor not turning on . Has power going to it . Replaced ignitor and tested unit . Unit tested good .

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Macedon, NY 14502

Dave

Job Details: 06/16/2021

"F1E2 motor control fault . Found the unit would not go into spin . The drive hub was worn out . Checked the splines on the gear case and the splines and worn and just replacing drive hub it would fail again . Installed new hub to get customer by while waiting for parts . Leveled legs on unit . Ordering gearcase, drive hub and updated agitator as well ; ordrng 1 W11161960 (agitator) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase), used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Fairport, NY 14450

Dave

Job Details: 06/16/2021

Customer concerned about how had it is to turn the timer . Timer is turning with normal tension . Unit tested good . Customer instruct.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Henrietta, NY 14467

Tanner

Job Details: 06/16/2021

Q1 no Q2 no Q3 noOn first wash unit filled amd drained. Has not washed aince. Following stored errors:F8E1 long fillTested hot and cold valves and tested good. Blew through pressure hose and no obstructions or cuts in hose. Started load of towels and unit advanced into wash. Customer had unit unplugged when I arrived. Power cycling unit may have corrected issue. If issue returns order ACU. Pressure monitors are on ACU.

We serviced a

WHIRLPOOL ICEMAKER

Model n/a

Near Canandaigua, NY 14424

Dave

Job Details: 06/16/2021

Recirculating pump is not working . Ordering new pump . All other functions are working as expected.; ordrng 1 WPW10489125 (pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Victor, NY 14564

Dave

Job Details: 06/16/2021

Freezer is set to -2 temp was 0 . Freshfood is set to 37 was 36 in freshfood . Customer says items are freezing under the ice maker and the ice maker is not making ice consistently. Found ice maker jammed . Customer also said that the ice in the bin is clumping together. Found the gasket that goes between the ice maker bin and the door was not in the correct location . Moved gasket to correct location . Cycled ice maker . Tested good .customer will monitor. If problem persists order ice maker . Unit has two year warranty from costco ; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER

We serviced a

KENMORE WASHER

Model 11027422600

Near Churchville, NY 14428

Steve

Job Details: 06/16/2021

"Replaced drive tube for broken tube. Replaced coupler for loose coupler. The basket is bouncing another in spin The washer needs basket. ; rqstng P&A on 1 W10389329 (Basket), ordrng 1 WP389140 (Block), dspstn on spec-tagged invntry: 1 285753A COUPLING"

We serviced a

WHIRLPOOL DRYER

Model LDR3822PQ

Near Rochester, NY 14609

Evan

Job Details: 06/16/2021

Customer stated that unit is not drying properly and producing burning smell. Discovered that vent is severely clogged causing issue. Customer was unaware unit had vent on. Explained that lint trap needs to be cleaned after each use. Unit will not dry properly if you do not do so. Tested unit to confirm function. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Rochester, NY 14624

Steve

Job Details: 06/16/2021

"Found the gearcase is leaking oil and belt had come off. Put belt on and tested. The washer needs a new gearcase. Quoted for gearcase. Customer is going to decide on repair. ; rqstng P&A on 1 W11454734 (Gearcase) and 1 W11239857 (Belt), ordrng 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 W10528947 HUB"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Penfield, NY 14526

James

Job Details: 06/16/2021

"Replaced freezer led and led began functioning. Rh ff led not functioning still. E2 icemaker error. Need led harness and icemaker. ; ordrng 1 W11205082 (Led) and 1 W11294907 (Icemaker), dspstn on spec-tagged invntry: 1 W10695459 MODULE"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14619

Tanner

Job Details: 06/16/2021

Customer states dryer was repaired yesterday.; dspstn on spec-tagged invntry: 1 279838 ELEMENT

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Rochester, NY 14619

Steve

Job Details: 06/16/2021

Found glacier ice On top of evaporator and very poor frost pattern. The refigerator has a low charge. Customer is going to replace.

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Rochester, NY 14609

Evan

Job Details: 06/16/2021

Replacing motor and blower wheel due to original motor failing to run. Replaced motor and blower wheel. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 279827 MOTOR

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Dansville, NY 14437

Dave

Job Details: 06/16/2021

Found the actuator was out of the splutch like the service pointer W11531483 . Ordering new actuator Wpw10006355; ordrng 1 WPW10006355 (actuator)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Webster, NY 14580

Evan

Job Details: 06/16/2021

Replacing hinges due to door failing to latch properly. Replaced hinges. Tested door. Ran test cycle. Unit tested good

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM07

Near Rochester, NY 14624

Steve

Job Details: 06/16/2021

Found the door liner on freezer door not holding gasket causing warm air into freezer. Ordering door ; ordrng 1 LW10680730 (Freezer door) and 1 W11030682 (Gasket) and 1 W11182143 (Nameplater)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Rochester, NY 14624

Tanner

Job Details: 06/16/2021

Q1 no Q2 no Q3 noComplaint of not washing. Following stored errors:F8E1 long fillF8E2 this error is not defined in tech sheet.Tested valves and confirmed no hot water to machine. Customer atates they do not have working hot water to laundry. Advised customer must use tap cold only. Any other wash temp requires hot. Reviewed use and care for unit. Started load of laundry that advanced into wash cycle without issue.; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDW00

Near Dansville, NY 14437

Dave

Job Details: 06/16/2021

Unit not running . Has power going to unit . Found a loose connection at the wire harness going into the cabinet adjusted the pins in the harness unit is not running and working as expected.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Webster, NY 14580

James

Job Details: 06/16/2021

"Unit intermittent to function. Sometimes start button won't work, sometimes ui won't power on. F6e3 error. Replaced control and calibrated. Customer is to monitor."

We serviced a

MAYTAG RANGE

Model MER8800FZ0

Near Fairport, NY 14450

Steve

Job Details: 06/16/2021

Found bake element broken. Ordering element ; ordrng 1 W10779716 (Bake element)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14606

Tanner

Job Details: 06/16/2021

Q1 no Q2 no Q3 noComplaint of lid errors. Found that lid switch broken off of bezel. Reassembled and testd lid switch via diagnostic. Lid always testing open regardless of actual position. Ordering new lid lock and bezel.; ordrng 1 W11394572 (Lid lock) and 1 W11545554 (Bezel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM

Near Henrietta, NY 14467

Steve

Job Details: 06/16/2021

Found condenser was plugged causing periodic ice production. Cleaned condenser and lowered temp In Freezer.Found the defrost drain was plugged causing water to accumulate in fresh food section. Removed drain and cleared obstruction.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Rochester, NY 14611

Tanner

Job Details: 06/16/2021

Q1 no Q2 no Q3 no*model was exchanged by retailer. New serial is CA040029. Complaint unit stops mid cycle.F0E9 off balance pause.Ran autodiagnostic test and unit testing good. Reviewed use amd care with customer. Ran test load of towels with customer. Did experience difficulty starting a wash. Had to power cycle unit for start entry to work. Reccomended following wash options for best load balancing:-Load garments evenly around outside of wash basket.-Use the highest water level-Select fabric softener option even when not using fabric softener for a deeper rinse-Use heavy duty in place of normal. Normal does not supply as much water. More water means more water saturation and better balanced loads.- If load does go off balance pause the cycle. Wait for basket to come to stop and lid will unlock. Arrange garments so weight is even around the basket. Resume cycle by holding start button then releasing when all LEDs are on.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Rochester, NY 14626

James

Job Details: 06/16/2021

Door not closing on freezer and allowing frost to build up. Need slides ; ordrng 2 W11265130 (Slide)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Irondequoit, NY 14609

James

Job Details: 06/16/2021

Q1 n. Q2 n. Q3 n. Unit developing frost in freezer. Found top of both doors not contacting cabinet. Shimmed rear wheels and adjusted hinges. Molded gaskets with heat gun. Customer is to monitor. If problem persists replace ff lower hinge

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Rochester, NY 14626

James

Job Details: 06/16/2021

F7e7 f0e2 f8e1 f0e9 f0e5. Unit not displaying load and go status. Ran calibration now load and go is functioning. Valves not functioning in manual diagnostics but will work in normal cycle. Need ui. ; ordrng 1 W11413337 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Rochester, NY 14626

James

Job Details: 06/16/2021

Dropped off part

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Henrietta, NY 14467

Steve

Job Details: 06/16/2021

Found the user interface was in demo mode after power outage. Went into settings and reset the user interface to work in normal cook. Modes.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS4

Near Rochester, NY 14617

Evan

Job Details: 06/16/2021

Replacing drain pump due to original pump impeller failing to run and remove water. Replaced pump. Tested unit. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXWH9

Near Rochester, NY 14617

Evan

Job Details: 06/16/2021

Unit is still leaking after repair. Discovered that fill valve triac on control is stuck open causing unit to overfill. Ordering control. $69.51 was cost paid for gasket for previous repair. Please deduct this cost from control price upon installation ; ordrng 1 W11035586 (CONTROL )

We serviced a

WHIRLPOOL DRYER

Model WED8500DC

Near Rochester, NY 14613

Evan

Job Details: 06/16/2021

Customer stating unit was producing noise while in spin. Discovered that idler pulley has come loose due to triangle clip breaking. Replaced clip and cleaned roller shafts. Reassembled unit. Unit tested good

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14609

Evan

Job Details: 06/12/2021

Replacing all parts listed due to unit failing to engage into spin. Replaced all parts. Ran diagnostic cycle. Unit completed cycle as it should. Ran drain and spin to confirm function. Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

WHIRLPOOL RANGE

Model WFG535S0JZ0

Near Irondequoit, NY 14609

Evan

Job Details: 06/12/2021

"Replacing control, ignitor and convection fan motor due to unit failing to heat consistently over 400 degrees. Also convection fan would not run. Replaced all parts listed. Convection fan was making contact with fan cover. Adjusted fan. Tested unit. Unit tests good ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"

We serviced a

MAYTAG WASHER

Model MHW6000XW2

Near Rochester, NY 14607

Evan

Job Details: 06/12/2021

Replacing motor control due to unit failing to run spin cycle. Replaced motor control. Ran diagnostic cycle. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Conesus, NY 14435

Dave

Job Details: 06/12/2021

Replaced control and UI . Tested unit in diagnostics. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Lakeville, NY 14480

Dave

Job Details: 06/12/2021

Replaced main control in rear . Unit started working . Replaced UI for possibly shorting out main control . Unit tested good

We serviced a

WHIRLPOOL OVEN

Model WGG755S0BE00

Near Rochester, NY 14624

David

Job Details: 06/12/2021

Front right burner valve is stuck and will not turn. Ordering manifold. ; ordrng 1 WPW10204705 (Manifold) and 1 Sh (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14624

David

Job Details: 06/12/2021

Spoke to customer. Pre ordered damper ; ordrng 1 WPW10479155 (Damper)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW01

Near Brockport, NY 14420

David

Job Details: 06/12/2021

Found unit with a frozen evaporator. 5vdc to thermistor. Thermistor tested out of spec. Ordering thermistor. ; used 1 WPW10383615 from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138TFY0

Near Rochester, NY 14626

David

Job Details: 06/12/2021

Customer was concerned with fresh food and freezer seals. Found no moisture in either compartment. Freezer temp was 3 and fresh food section at 38 unit testing ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYBL2

Near Rochester, NY 14624

David

Job Details: 06/12/2021

Unit will not make ice. Found module stalled halfway through harvest. 119vac at module. Ordering ice maker. ; ordrng 1 W10882923 (Ice maker) and 1 Sh

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Spencerport, NY 14559

David

Job Details: 06/12/2021

Unit is not drying dishes. Found wire to heater disconnected under unit. Connected wire and cleared heater error from diagnostics. Ran unit with clear door to check operation. Unit is still siphoning water out dieting wash. Drain has not been corrected from last visit. Customer will have to have this addressed I. Order for the dishwasher to operate properly.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Spencerport, NY 14559

David

Job Details: 06/12/2021

Replaced console. Ran rapid wash to test.Unit tested ok. Customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB06

Near Rochester, NY 14616

David

Job Details: 06/12/2021

Customer is concerned with the fresh food door shutting on its own. There is no way to lower the front of the unit below where the wheelsTouch the floor. Unit is operating as designed.

We serviced a

WHIRLPOOL DRYER

Model 417.80412700

Near Rochester, NY 14621

Tanner

Job Details: 06/12/2021

Q1 no Q2 no Q3 noComplaint of missing handle and door seal. Complaint of long dry times.Found lint filter completely full. This creates bad airflow and long dry times. Vent is dented and crushednand vents vertical. Reccomended semi rigid vent be replaced so dryer can vent better. Ordering door seal and handle.; ordrng 1 131129900 (Door seal) and 1 131644700 (Handle)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14605

Tanner

Job Details: 06/12/2021

"Q1 no Q2 no Q3 noComplaint of unit beeping into start of cycle. Flashes white lights. Following stored errors:F10E5 leaking from diverterF10E2 vent wax motor electrical problemF8E4 overflow switch open.Unit will start to fill. Then cancels cycle. Will flash F10E5 leaking from diverter. Tested overflow switch and tested good. No actual leak. Ordering ACU, Vent Wax Motor, Motor Sump Assembly. ACU inadvertently throwing errors, fault with diverter sensor, DC electrical problem with vent wax motor. ; ordrng 1 W11414076 (Pump assembly) and 1 W11416460 (Vent Assembly) and 1 W11410066 (ACU)"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near West Henrietta, NY 14586

Dave

Job Details: 06/12/2021

Replaced blower wheel for being cracked . Tested unit . Tested good

We serviced a

WHIRLPOOL OVEN

Model WFG525S0HZ1

Near Rochester, NY 14605

Evan

Job Details: 06/12/2021

Replacing regulator due to local gas company red tagging unit for unit leaking gas. Replaced regulator. Tested unit. Checked all fittings. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Webster, NY 14580

Tanner

Job Details: 06/12/2021

Q1 no Q2 no Q3 noReplaced ACU. Calibratee via auto diagnostic cycle. Unit tested good. Customer states trouble when washing bath rugs. Advised unit not intended to clean rubber bath mats. Reccomended woven cloth bath rugs as those materials will absorb water and balance better.