We serviced a
HOTPOINT REFRIGERATOR
Model HHM7SMAWW
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/28/2023
"Freezer not maintaining proper temp. Checked and found unit maintains 10 degrees at coldest setting. Unable to repair, no serviceable parts according to parts list."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Rochester, NY 14623
Andres
Job Details: 06/27/2023
Door strike is broken door will not lock. ; ordrng 1 W11457841 (Strike)
We serviced a
WHIRLPOOL FREEZER
Model krff507hps04
Near Hilton, NY 14468
Dave L
Job Details: 06/27/2023
Freezer door builds condensation on top. Insulation void in door. ; ordrng 1 W11436967 (Freezer door)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near Rochester, NY 14625
Andres
Job Details: 06/27/2023
Cleaned off bottom of inner door then replaced seal. Tested unit. Unit is working properly
We serviced a
GE WASHER
Model GFW650SSN2WW
Near Groveland Station, NY 14462
Jeremy
Job Details: 06/27/2023
"Customer complaint laundry not spinning out. Found OOB error code. Ran rinse and spin cycle with load that caused problem, cycle completed as expected. Advised customer on loading balanced load. Unit checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Geneseo, NY 14454
Jeremy
Job Details: 06/27/2023
"Replaced fill valve for long fill error and unit not completing cycles. Tested unit, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Lima, NY 14485
Jeremy
Job Details: 06/27/2023
UI completely unresponsive and unit is not cooling. Ordering UI and control.; ordrng 1 W11082837 (UI) and 1 W11035836 (MAIN CONTROL)
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/27/2023
"Ice building on bottom of freezer. Found defrost drain frozen over. Removed ice and cleared drain, unit checks good."
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Rochester, NY 14625
Dave F
Job Details: 06/27/2023
Unit has power going to it but Main control the LED is solid and UI is not turning on. Ordering both parts ; rqstng P&A on 1 WD21X31902 (UI) and 1 WD21X24901 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Farmington, NY 14425
Jeremy
Job Details: 06/27/2023
"Unit not completing cycles. Found F4E3 error for wash motor failure. Verified voltage to motor. Replaced sump, unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Pittsford, NY 14534
Dave F
Job Details: 06/27/2023
"11.64 ohms fresh food evap thermistor called techline SR 7736724799 they deemed the unit unrepairable. Said the thermistor was in range of being under the ice. And had no further parts that could be changed . Fan scroll ,thermistor and UI have been changed from last trip . Unit was in basic defrost from last time . Defrosted unit so customer would have unit for a while but needs a replacement refrigerator."
We serviced a
GE WASHER
Model PTW700BPT0DG
Near Victor, NY 14564
Jeremy
Job Details: 06/27/2023
Replaced stator and motor for binding up. Gearcase not needed. Unit tested good.
We serviced a
GE RANGE
Model JGB735SP1SS
Near Rochester, NY 14616
James
Job Details: 06/27/2023
Bake cycle not heating. Power to igniter but not turning on. Replaced igniter and verified operation. ; used 1 12400035 (Igniter) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Rochester, NY 14612
James
Job Details: 06/27/2023
Replaced door and inspected. New door is dented on bottom lh side. Ordering door. ; ordrng 1 LW11026425 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Irondequoit, NY 14617
James
Job Details: 06/27/2023
Replaced filter housing and valve. Verified pressure to filter housing. Unit still not flowing water. Need filter replaced.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fairport, NY 14450
Andres
Job Details: 06/27/2023
Replaced sump and pump. Tested unit and watched for leaks. Unit is working properly.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Webster, NY 14580
James
Job Details: 06/27/2023
Unit going off balance. Replaced suspension and tested 2 small blankets. Unit risks damage to machine and house to use. Called techline sr7736728340 they advised customer to call customer service for product exchange. If unit is repaired need basket and gearcase.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F1UW
Near Irondequoit, NY 14609
James
Job Details: 06/27/2023
Unit is getting condensation and freezing again. Adjusted feet and reinstalled gasket that was loose on rh side. Customer is to monitor. If problem persists order 5304513783
We serviced a
MAYTAG RANGE
Model MGR6600FZ6
Near Victor, NY 14564
Jeremy
Job Details: 06/27/2023
"Customer complaint broiler not working properly. Checked broiler operation, operating as expected. Instructed customer that oven door needs to remain closed for broiler to continue running. If door remains open for too long burner will turn off. Unit operating as expected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Rochester, NY 14621
James
Job Details: 06/27/2023
Unit wouldn't power on then when it did the motor made a odd noise. 7-1 error. Ran Diagnostics cycle successfully. Cleaned filter. If problem persists replace W11087227
We serviced a
WHIRLPOOL DRYER
Model NGD4655EW3
Near Rochester, NY 14613
James
Job Details: 06/27/2023
Unit not heating. Igniter turns on for 1 second. Replaced gas coils and verified operation. ; used 1 279834 (Coil) from stock
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Rochester, NY 14606
James
Job Details: 06/27/2023
Replaced infinite switch and tested element. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WP3149400 SWITCH- INF
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14612
James
Job Details: 06/27/2023
Rebuilt unit and calibrated. Tested Diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
GE REFRIGERATOR
Model GFE28GYNIFS
Near Pittsford, NY 14534
Dave F
Job Details: 06/27/2023
Found tubing vibrating on back panel . Moved tubing and noise went away. Tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Scottsville, NY 14546
Jeremy
Job Details: 06/27/2023
Unit leaking from diverter. Quoted for sump replacement. Customer opted out of repair to purchase new unit.; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
We serviced a
GE REFRIGERATOR
Model CWE23SP4MJW2
Near Fairport, NY 14450
Andres
Job Details: 06/27/2023
"Customer has noise coming from fresh food evap fan. Noise is on and off, ordering new evap fan ; ordrng 1 WR60X35205 (Evap fan)"
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Fairport, NY 14450
Andres
Job Details: 06/27/2023
Unit is still shutting of randomly and UI loses power. I could not duplicate issue but suspect the main control is causing the issue. ; ordrng 1 WD21X27998 (Control board)
We serviced a
GE RANGE
Model JBS160DM4BB
Near Fairport, NY 14450
Andres
Job Details: 06/27/2023
Front left burner switch is not sending power to burner. The two right burners are intermittently going on will not turn to high. ; ordrng 2 WB24T10022 (Infinite switches)s and 1 WB24T10025 (Infinite switch)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GWH0
Near Rochester, NY 14623
Andres
Job Details: 06/27/2023
"Unit is leaking from the sump. Unit needs new sump. ; ordrng 1 W11665769 (Sump & pump), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Rochester, NY 14623
Andres
Job Details: 06/27/2023
Appt was supposed to be for washer.; schdld next appmnt for 7/5 WED !
We serviced a
WHIRLPOOL WASHER
Model WTW6300SW0
Near North Chili, NY 14514
Andres
Job Details: 06/27/2023
Unit has F71 error code. Basket will not engage into a spin. Unit needs new bearing. Gave customer quote for repair but she wants to get a new washer.
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Baldwinsville, NY 13027
Chuck
Job Details: 06/27/2023
After arriving at the home and taking a pic of model tag the customer informed me that they have an extended warranty. I explained to them that they have to call the warranty company so its dispatched correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Pittsford, NY 14534
Dave F
Job Details: 06/27/2023
"Diffuser is loud while running and bin on freshfood door is broken . Ordering parts asking pre auth on bin ; ordrng 1 W11164593 (diffuser), rqstng P&A on 1 WPW10710203 (bin-cntlvr)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hilton, NY 14468
Dave L
Job Details: 06/27/2023
Replaced upper rack adjusters ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
GE DISHWASHER
Model GLD5604V00WW
Near Hilton, NY 14468
Dave L
Job Details: 06/27/2023
Unit is leaking from the drain assembly. Customer declined to repair
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBS1
Near Rochester, NY 14612
Dave L
Job Details: 06/27/2023
Replaced sump and valve due to motor failure. Unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14616
Dave L
Job Details: 06/27/2023
Replaced console due to communication error. Tested in quick wash.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Rochester, NY 14621
Dave L
Job Details: 06/27/2023
"Found compressor running but only producing a small frost pattern on evap inlet. Ordering evaporator .; ordrng 1 W11536253 (Evap), used 1 WPW10143759 (DRIER-UV DYE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rochester, NY 14626
Dave L
Job Details: 06/27/2023
Replaced noisy compressor. New compressor was noticeably quieter. Began cooling again after repair. ; dspstn on spec-tagged invntry: 2 W11506619 COUPLER BR 8 and 1 W11578570 COUPLER
We serviced a
WHIRLPOOL COOKTOP
Model GLS3064R
Near Rochester, NY 14626
Dave L
Job Details: 06/27/2023
Switch was damaged in packaging. Reordering switch; ordrng 1 WP8190913 (Switch)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Webster, NY 14580
James
Job Details: 06/26/2023
Quoted repair. Customer thought whole repair was warranty.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Penfield, NY 14526
James
Job Details: 06/26/2023
Unit buzzing when on and intermittent to heat. Replaced magnetron and diode. Tested unit successfully. Cabinet is breaking aoart on lh mounting screw. Need cabinet reinforced.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Webster, NY 14580
James
Job Details: 06/26/2023
Unit got so off balance that it knocked leg off of sink. Releveveled unit and tested spin cycle. Customer started cycle and verified it was balanced. told customer to monitor results.
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Brockport, NY 14420
Dave L
Job Details: 06/26/2023
"Unit would not spin or agitate due to the motor capacitor not feeding motor. Replaced cap. Replaced belt that was slipping.Tested ok. ; used 1 W11395618 (CAPACITOR), and 1 W11239857 (Belt) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Rochester, NY 14607
Andres
Job Details: 06/26/2023
"LED light is out in the fresh food section. Light I was sent out with was a different color and customer wanted matching one ; ordrng 1 W11462342 (LED light), dspstn on spec-tagged invntry: 1 W11601310 MODULE"
We serviced a
KITCHENAID RANGE
Model KOSE500EWH05
Near Spencerport, NY 14559
Dave L
Job Details: 06/26/2023
Customer has been having a misfired error code present itself after power outages. Checked wiring install and found that the breakers for both wall ovens are undersized. Recommending the customer consult a licensed electrician to give recommendations on the installation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Camillus, NY 13031
Chuck
Job Details: 06/26/2023
"Customer is concerned about condensation on the Mullion. After inspecting the unit i discovered that the door gaskets are sealing and the moisture control was turned off, i turned on moisture control and explained to the customer how the function works. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Rochester, NY 14616
Andres
Job Details: 06/26/2023
Unit turns cooling of randomly causing it to get to warm. When customer turns off the cooling then back on unit kicks on. Unit needs new thermostat. ; ordrng 1 WP2198202 (Thermostat)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14606
Andres
Job Details: 06/26/2023
"Door switch fell apart. I replaced it, switch is working properly."
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Clay, NY 13090
Chuck
Job Details: 06/26/2023
"Lower oven door glass is scattered and left hand trim is bent preventing the lower door from closing fully. Ordering lower outer door W11600222, name plate W10839793 and left side trim W11235460; ordrng 1 W11600222 (Outer lower door) and 1 W10839793 (Name plate) and 1 W11235460 (Trim, left)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14626
Dave L
Job Details: 06/26/2023
Unit would not spin due to a stripped hub. Drive shaft looked ok. Replaced hub. Tested and calibrated ok. ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYB3
Near Rochester, NY 14624
Andres
Job Details: 06/26/2023
"Could not duplicate issue, unit is having issues with soap dispenser door. Door will open but will not close. Unit needs new soap dispenser, she denied repair."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFE4
Near Rochester, NY 14626
Dave L
Job Details: 06/26/2023
The dishwasher heater has plastic stuck to it causing an odor. Ordering and replacing heater.; ordrng 1 W10703867 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Cicero, NY 13039
Chuck
Job Details: 06/26/2023
Customer stated that right door gasket is tearing. I verified the issue. Replaced gasket. Sealed with blow dryer. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14624
Andres
Job Details: 06/26/2023
Unit is not defrosting because harness has come loose and does not make contact. Temporarily fixed connection until part comes in. ; ordrng 1 W11650660 (Evaporator harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Webster, NY 14580
James
Job Details: 06/26/2023
Unit frosted up in freezer and leds on ceiling not turning on. Cleaned drain tube and replaced ceiling module. Unit functions properly. ; used 1
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM06
Near Pittsford, NY 14534
Dave F
Job Details: 06/26/2023
Door squeaking . Found the door gasket need grease on it . Drawers hard to pull out greased drawers. Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Pittsford, NY 14534
Dave F
Job Details: 06/26/2023
Control had struck key . Replaced jazz board and tested unit .tested good ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rochester, NY 14623
Dave F
Job Details: 06/26/2023
Replaced main control . Noticed the freezer was frosted up .unit powering off could be from ice hitting the fan and shorting it out. Found the fuse on the fan harness is bad ordering evap fan W11661931 . Bypassed fuse to get customer going .; ordrng 1 W11661931 (Evap fan)
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Pittsford, NY 14534
Andres
Job Details: 06/26/2023
Washer filter was clogged with hair and sock. Cleaned it out and tested unit. Unit is draining and working properly
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Clay, NY 13041
Chuck
Job Details: 06/26/2023
"Replaced sump assembly, switc, housing and lever. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW2
Near Rochester, NY 14618
Andres
Job Details: 06/26/2023
"Unit has suds erorr, suggested customer runs a afresh tablet then try running a normal cycle. Also has a lock error, customer states that unit will sometimes not lock. Ordering new lock. ; ordrng 1 W11565030 (Door lock)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Baldwinsville, NY 13027
Chuck
Job Details: 06/26/2023
"I replaced control and i was able to get into diagnostics. The unit was not draining and the gearcase is grinding. Ordering gearcase W11454734, Washplate W10902814, capacitor W11428524, drain pump W11399437 and lower harness W11545744; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Washplate) and 1 W11428524 (Capacitor) and 1 W11399437 (Drain pump) and 1 W11545744 (Lower harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14612
Dave L
Job Details: 06/26/2023
Found drain restriction in hose at disposal. This was preventing a complete drain. Cleared and tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV01
Near Ontario, NY 14519
James
Job Details: 06/26/2023
Unit stopped cooling. Control will not allow settings to change. Replaced control and programmed. Compressor turned on. Customer is to monitor. ; used 1 Wpw10503278 (Control) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Irondequoit, NY 14617
Dave L
Job Details: 06/26/2023
Replaced wash plate and gearcase due to abnormal noises . Tested ok.
We serviced a
GE REFRIGERATOR
Model GFSS2KEXA
Near Rochester, NY 14617
Dave L
Job Details: 06/26/2023
Customer had experienced warm freezer temps coupled with frost all over freezer product. Unit was down to the correct temp when I arrived. Advised to monitor freezer door toMake sure it isClosed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Groveland Station, NY 14462
Dave F
Job Details: 06/26/2023
Compressor is seized . Needs new compressor. Ordering sealed system parts ; ordrng 1 W11580057 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5 coupler) and 1 W11506619 (8 nk) and 1 W11109499 (Drier) and 1 W11504433 (6/4) and 1 W11504447 (5/1.8) and 1 819043 (heat-probe) and 1 W11506635 (Access valve)
We serviced a
AMANA RANGE
Model AGR6603SFB3
Near Rochester, NY 14611
Andres
Job Details: 06/26/2023
Unit is having an itermittent issue with bake cycle. Unit has F9E0 checked wiring but did not see anything wrong. Ordering new control. ; ordrng 1 W11314380 (Control board) and 1 W11162730 (Spark module)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Rochester, NY 14612
Dave L
Job Details: 06/26/2023
Unit is displaying communication error . Ordering control and console; ordrng 1 W11583883 (Console) and 1 W11565020 (Control)
We serviced a
KENMORE WASHER
Model 110.47532601
Near Hilton, NY 14468
Dave L
Job Details: 06/26/2023
Replaced broken drain pump due to a cracked impeller ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Rochester, NY 14607
Andres
Job Details: 06/26/2023
Unit needs new sump and pump. Need to come back when customer has pop. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Hilton, NY 14468
Dave L
Job Details: 06/26/2023
Freezer led is out . Ordering led; ordrng 1 W11602886 (Module) and 1 Sh (Sh)
We serviced a
GE DISHWASHER
Model CDD420P2T0S1
Near Webster, NY 14580
James
Job Details: 06/26/2023
Unit stuck in cycle. Overfill and lower pump error. Ran diagnostics and everything was working. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Jordan, NY 13080
Chuck
Job Details: 06/26/2023
"Customer stated that unit is not spinning out a load. Error codes F7E1-tachometer missing. After inspecting unit i found that the hub, Washplate and gearcase tested bad. Ordering gearcase W11454734, hub W10528947, Washplate W10902814, cam W10721967 and belt W11239857; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10528947 (Hub) and 1 W10902814 (Washplate) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
KITCHENAID RANGE
Model KSGG700EBS6
Near Penfield, NY 14526
James
Job Details: 06/26/2023
"Replaced door, outer panel and scoop."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Penfield, NY 14526
James
Job Details: 06/26/2023
Replaced door whirlpool sent to customer. Cycled icemaker and dispenser. Warranty labor.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Penfield, NY 14526
James
Job Details: 06/26/2023
Unit buzzing when on and intermittent to heat. Replaced magnetron and diode. Tested unit successfully. Cabinet is breaking aoart on lh mounting screw. Need cabinet reinforced.
We serviced a
KITCHENAID OVEN
Model KOCE500ESS11
Near Rochester, NY 14609
James
Job Details: 06/26/2023
Inverter was broken out of box. Replaced user interface and checked connections. Problem remains. Need parts.; ordrng 1 W11325604 (Inverter) and 1 W11179310 (Control)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Marcellus, NY 13108
Chuck
Job Details: 06/26/2023
"Customer stated that UI is not responding to commands. Error code F2E2-UI disconnected. I inspected UI and uninstalled the ribbon cable , then reinstalled ribbon cable. Calibrated unit and ran a diagnostic cycle in which the unit operated as intended. I explained to the customer that if the issue continues that they will need a UI. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Marcellus, NY 13108
Chuck
Job Details: 06/26/2023
Customer stated that unit is not making ice. I verified that fill tube was not frozen. I replaced IM. Cycled unit/IM. I explained to the customer to give the unit 24 hours to start making ice. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14609
Dave F
Job Details: 06/22/2023
Unit was unplugged when arrived . Customer said freezer was over freezing. Ordering thermistor and control for possible defrost issue and gaskets are sealing .; ordrng 1 WPW10384183 (thermistor) and 1 W11357371 (Control)
We serviced a
GE REFRIGERATOR
Model GNE21FYKEFFS
Near Rochester, NY 14618
Dave F
Job Details: 06/22/2023
Moisture in freshfood and freezer section on back wall. Called ge techline . Found the air tower and bottom of freshfood had a gap . Added permagum and sealed around the damper. The evap fan was speeding up and down techline said that could be from the moisture. If problem persists order WR49X40246 evap cover and fan. WR14X25128 air duct and two tower gaskets WR14X24747. Unit tested good . Reset control .
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Rochester, NY 14616
James
Job Details: 06/22/2023
"Unit shaking excessively with no clothes. Found basket wobbles and rr suspension really loose. Replaced hub and suspension. Leveled and tested. Unit still shaking during spin. Ordering basket and gearcase. ; ordrng 1 W11454734 (Gearcase) and 1 W10752719 (Basket), used 1 W10528947 (HUB), and 1 W11130362 (SUSPENSION) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Fairport, NY 14450
Dave F
Job Details: 06/22/2023
"F7E2 motor fault F8E1 no water error .unit is filling with water but wash motor is not turning on. Ordering sump, control and valve ; ordrng 1 W11460946 (Wash motor) and 1 W11462461 (Control) and 1 W11434044 (Fill valve)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Penfield, NY 14526
Andres
Job Details: 06/22/2023
Unit is cooling properly now freezer was at -5 and fridge was at 37. I checked both fans to make sure they were running. I could not find anything wrong customer is to monitor.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fairport, NY 14450
Andres
Job Details: 06/22/2023
Unit has error code F7E1 for motor failure and F9E1 for unit not draining. I could hear drain pump trying to drain but never did. Unit needs new wash pump and drain pump ; ordrng 1 W11416363 (Motor and sump)
We serviced a
MAYTAG WASHER
Model mhw5630hw3
Near Rochester, NY 14618
Andres
Job Details: 06/22/2023
Gave customer a call to let her know I was on my way. Arrived to the house knocked on door but no one answered. Called phone it went straight to voicemail left message then waited 15min. Left door tag. ; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HW3
Near Rochester, NY 14620
Andres
Job Details: 06/22/2023
Door is heavily damaged and needs replacing. Ordering door assembly; ordrng 1 W11196122 (Door assem)
We serviced a
WHIRLPOOL COOKTOP
Model GLS3064R
Near Rochester, NY 14626
Dave L
Job Details: 06/22/2023
Switch harness is shorted closed ordering switch harness.; ordrng 1 WP8190913 (Switch) and 1 Sh (Sh)
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Rochester, NY 14616
Dave L
Job Details: 06/22/2023
Replaced stripped blower and motor. Tested ok. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Rochester, NY 14626
Dave L
Job Details: 06/22/2023
Ff replaced ice maker that would not fill tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Rochester, NY 14616
James
Job Details: 06/22/2023
Replaced door and inspected.
We serviced a
MAYTAG RANGE
Model MER6765BAS18
Near Rochester, NY 14624
James
Job Details: 06/22/2023
Bake element melted at lower oven. 237v to element. Replaced element and tested. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Rochester, NY 14624
James
Job Details: 06/22/2023
Unit loud in wash cycle can hear upstairs. Took cam off and greased. Ran calibration and tested. All noises are normal operation.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Rochester, NY 14618
Andres
Job Details: 06/22/2023
Float switch was not triggered and not letting water into unit. Cleaned out float switch assembly and tested it. Unit is now working properly
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14616
Dave L
Job Details: 06/22/2023
Replaced console due to corrosion on the PCB
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14624
Dave L
Job Details: 06/22/2023
Found plastic ice cube keeping freezer door from sealing. Removed. Tested ok.
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Rochester, NY 14606
James
Job Details: 06/22/2023
Rf element turns on and off randomly when set to high. All other elements function properly ; rqstng P&A on 1 WP3149400 (Sw rf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rochester, NY 14624
Dave L
Job Details: 06/22/2023
Repaired switch and replaced bulb