Service History 27 - Appliance Tec

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEW3

Near Rochester, NY 14621

Andres

Job Details: 08/10/2022

Customer stated unit was leaking water. Diagnosed unit and found drain plug to be clogged. Cleared out drain and all ice. Poured hot water to make sure it was flowing through. Unit is working properly.

We serviced a

MAYTAG WASHER

Model MHW6000XW0

Near Webster, NY 14580

James

Job Details: 08/10/2022

Dropped off part

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Webster, NY 14580

James

Job Details: 08/10/2022

Unit has valve broken off. Customer supplied part. Tested unit and found no leaks on fridge. Bulkhead leaking under camper. Plumbing issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14621

Dave F

Job Details: 08/10/2022

Unit is not cooling . Fan was frost up in freezer section . Recommended customer defrost unit . Unit has cockroaches . Customer did not have proof of purchase as it came from rent a center . Unit may need new evap fan if problem persists but unit has COCKROACHES

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, NY 14621

Andres

Job Details: 08/10/2022

Customer stated unit was shaking alot and moving around. I ran a diagnostic cycle and a drain in spin cycle but could not get unit to duplicate. When installing drain hose to test unit out I noticed that attachment to where hose goes broke off and needs replacing.; ordrng 1 W10899966 (Inner drain hose)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Ogden, NY 14559

Dave L

Job Details: 08/10/2022

Replaced evaporator cover and UI due to poor fresh food defrost. Removed ice from evaporator. Customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Rochester, NY 14609

Dave F

Job Details: 08/10/2022

Right hand hinge is not correct for the unit . Ordering hinge . Ice maker is not cycling correct . Ordering ice maker . ; ordrng 1 W11409290 (Freshfood hinge) and 1 W10873791 (icemaker)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ3

Near Irondequoit, NY 14617

Dave L

Job Details: 08/10/2022

Door is damaged. Ordering door. ; ordrng 1 W11196131 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Irondequoit, NY 14609

Jeremy

Job Details: 08/10/2022

"Found that ice will not dispense due to jam in ice container. Ice jam occured due to lack of use over time. Removed ice jam, unit checks good.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Fairport, NY 14450

Dave F

Job Details: 08/10/2022

"Unit is not dispensing ice . Can hear auger motor but the gears from the bin and the auger and not dispensing ice . Ordering spring ,coupler and ice bin . ; rqstng P&A on 1 W11244434 (ice-contnr) and 1 W10852956 (spring) and 1 WP2220458 (coupling)"

We serviced a

KENMORE REFRIGERATOR

Model 106.59202990

Near Fairport, NY 14450

Dave F

Job Details: 08/10/2022

Unit not defrosting . Found bi metal is broken .bi passed bi metal and defrosted unit . Ordering bi metal ; ordrng 1 WPW10225581 (bi-metal thermo)

We serviced a

JENN AIR RANGE

Model JES9800CAS02

Near Irondequoit, NY 14622

Andres

Job Details: 08/10/2022

"When I arrived to the house, customer stated that she had dropped something on cooktop and cracked it. She wants cooktop replaced. I will be replacing cooktop and higes at the same time.; ordrng 1 W10239357 (Cooktop)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Williamson, NY 14589

Andres

Job Details: 08/10/2022

Went to replace ACU and noticed that the start button was broken so you cannot not press start. Reordering new one. 315-310-0323; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Penfield, NY 14526

Jeremy

Job Details: 08/10/2022

"Replaced motor box, separator Assembly and retainer for ice getting stuck in flapper. Ice still getting caught in flapper, called techline and was instructed to replace ice container. SR#7734324768; ordrng 1 W11244434 (Ice Container)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB04

Near Rochester, NY 14624

Ray Benedetto

Job Details: 08/10/2022

Found deflector broken on ice bucket. Will switch from cubed to crushed ice. Ordering container and deflector.; rqstng P&A on 1 WPW10558423 (Ice Container) and 1 WP1119017 (Deflector)

We serviced a

WHIRLPOOL DRYER

Model MGD6630HW0

Near Irondequoit, NY 14617

Dave L

Job Details: 08/10/2022

E3f3 error. Replaced control and thermistor. New control was defective and would not power UI. Dryer failed airflow test. Recommending that the customer replace venting. Order service kit W11417080 of problem persists

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, NY 14617

Dave L

Job Details: 08/10/2022

Items freezing in the fresh food section. Verified damper operation and thermistors. Items blocking rear air return and causing airflow issues. Recommending items be moved forward to prevent blocking air return.

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Honeoye, NY 14471

Josh Henchen

Job Details: 08/10/2022

"Customer stated dryer isn't spinning. Checked and found no error codes, tried to run a cycle would vibrate and hum before stopping its self. Took dryer apart and found belt pulley motor and rollers to all be operating. R-S 10.6 S-C 6.7 R-C 4.4 ohms on compressor. Checked and found thermal switch staying open. Bad compressor. Called techline 7734328731"

We serviced a

AMANA RANGE

Model ACR4303MFS7

Near Rochester, NY 14619

Ray Benedetto

Job Details: 08/10/2022

"Burners and bake not working. Receiving 240 VAC into unit. Bake and burners worked when unit was pulled out. When unit was pushed back in received intermittent heating. Recommended customer replaced power cable. If symptom persists, order W11452635 and W11396691."

We serviced a

MAYTAG DRYER

Model MGD6000XR0

Near Rochester, NY 14609

Ray Benedetto

Job Details: 08/10/2022

"Loud rattling in dryer. Disassembly revealed blower wheel rattling against housing. Ordering blower wheel and housing, motor and seal plate for repair.; rqstng P&A on 1 WPW10508324 (Motor Assembly) and 1 WPW10211915 (Blower Wheel) and 1 WPW10211911 (Blower Housing), used 1 WP697770 (Seal Plate) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Rochester, NY 14610

Ray Benedetto

Job Details: 08/10/2022

"Customer concerned about intermittent leakage on larger loads. No error codes in memory. Ran auto-diagnostic, no leaks. Verified no leaking from input or drain hose. No water marks on unit. Tested water input manually, all water fills into drum. Made sure unit was leveled properly. Calibrated unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Penfield, NY 14526

Jeremy

Job Details: 08/10/2022

Found freezer door switch is faulty and icemaker is cycling intermittently. Ordering switch and icemaker.; ordrng 1 W11396033 (Door switch) and 1 W10884390 (Icemaker)

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 08/10/2022

Replaced console for F6E4 error code and being unresponsive. Unit checks good.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ03

Near Webster, NY 14580

Andres

Job Details: 08/10/2022

Customer stated unit is not cooling at all. I diagnosed unit and found that compressor is running but it's not cooling. I called whirlpool to get this documented and figure out what's going on. I took an amp drawage and ohmed out compressor. Whirlpool told me that it was ok and seems like theirs a restriction in the system. We need to have a sealed system tech come out and blow nitrogen through system to clear it out.Sr 7734321540; ordrng 1 W11209866 (Compressor) and 2 W11504416 (Lokring)s and 2 W11504431 (Lokring)s and 2 W11504416 (Lokring)s and 1 W10913906 (Process tube) and 1 WPW10143759 (Drier)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0

Near Rochester, NY 14624

James

Job Details: 08/10/2022

Replaced user interface and tested diagnostics cycle. One year warranty on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Henrietta, NY 14467

Jeremy

Job Details: 08/10/2022

Customer stated dishes are not drying and rinse aid is not dispensing. Found no stored error codes. Found that rinse aid is not being dispensed leading to water drops being left on dishes. Ordering dispenser and control board.; ordrng 1 W11087226 (Control) and 1 WPW10671905 (Dispenser)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Rochester, NY 14626

James

Job Details: 08/10/2022

Replaced valve and filter housing. Left pressure regulator. Tested several times and found no issues. ; dspstn on spec-tagged invntry: 1 W10786952 VALVE

We serviced a

WHIRLPOOL DRYER

Model WED4950HW

Near Webster, NY 14580

Andres

Job Details: 08/10/2022

Customer stated that she did not request service. I asked if her dryer was working said that it was and was not sure of why someone requested for us.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Fairport, NY 14450

Dave F

Job Details: 08/10/2022

Ice maker is hanging up and not completing cycle . Ordering new ice maker W10873791; ordrng 1 W10873791 (icemaker)

We serviced a

KITCHENAID DISHWASHER

Model KUDE40FXSS5

Near Rochester, NY 14610

Andres

Job Details: 08/10/2022

Replaced ACU and tested unit. Watched unit run a normal cycle for about 15 min. Unit was working properly and does not shut off anymore.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVB07

Near Hilton, NY 14468

James

Job Details: 08/10/2022

Replaced icemaker. Icemaker cycled after install. One year warranty on repair.

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958FEZ01

Near Rochester, NY 14616

James

Job Details: 08/10/2022

Replaced damper and tested. Unit functions properly. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5VHEXVB00

Near Scottsville, NY 14546

Jeremy

Job Details: 08/10/2022

Replaced switch bracket for water dispensing switch not holding in place.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Victor, NY 14564

Dave F

Job Details: 08/10/2022

Ice is bridging and causing the dispenser not to drop the ice and auger motor to slip . Ice with thinner towards the back raised legs on unit and recommended changing water filter . Gasket on the left door between the dispenser and ice bin was not correct adjusted to right position. If problem persists order W11185686 ice bin .

We serviced a

MAYTAG REFRIGERATOR

Model MFX2676FRZ00

Near Lima, NY 14485

Dave F

Job Details: 08/10/2022

"Condensation Building up on top of the freezer door due to fail insulation inside it . Ordering new door . Led light out in freezer ordering new light ; rqstng P&A on 1 W10919622 (dor-fip) and 1 W11601310 (Led), states that autho needed"

We serviced a

WHIRLPOOL RANGE

Model WEGA25H0HZ0

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 08/10/2022

Replaced shattered control. Range checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS00

Near Rochester, NY 14616

James

Job Details: 08/10/2022

Assistant to sealed system

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS9

Near Hilton, NY 14468

Dave L

Job Details: 08/10/2022

The evaporator is not defrosting properly. Customer states door is sometimes left ajar. Defrost heater tested good in diagnostics. Switch unit to fixed defrost. Thermistors tested ok.

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Rochester, NY 14626

Dave L

Job Details: 08/10/2022

Cold water supply is very slow compared to the hot side. Suspecting issue with the flood controlValve as both cold valves are doing the same thing. Recommending the customer have the flood control valve checked or removed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rochester, NY 14618

Ray Benedetto

Job Details: 08/10/2022

"Customer concerned about dishes not cleaning well. No malfunctioning components, heater working correctly. Recommended customer have hot water input checked out by plumber. Checked upper rack for parts integrity. Nothing missing."

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC4

Near Penfield, NY 14526

Josh Henchen

Job Details: 08/10/2022

Needed new lid for washer only.

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW0

Near Rochester, NY 14609

Josh Henchen

Job Details: 08/10/2022

"Customer stated washer was locked shut. Unplugged washer and gained access to lid lock. Ran a normal cycle and sounds like a jet engine. Checked and found F0E3 and F5E3. Lid lock failure when trying to run normal cycle. Replaced lid lock, checks good. Washer checks good.; used 1 W10810403 (LID LOCK ASSY) from stock"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Rochester, NY 14617

Josh Henchen

Job Details: 08/10/2022

"Customer stated unit was working on normal wash but wouldn't work on other cycles. Had a load in with 15 minutes on arrival operating properly. Checked and found F8E1, cleaned out drain pump and air pressure line cleaned. Tested washer turned on went to lid lock and drain keeps running. Ordering control ; rqstng P&A on 1 W11201284 (CONTROL**CORE CHARGE**)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Palmyra, NY 14522

Doug Balcom

Job Details: 08/10/2022

Customer states no water or ice dispensing. Found no water to unit. Turned water on at pump. Unit is in a RV. Unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW09

Near Geneva, NY 14456

Doug Balcom

Job Details: 08/10/2022

The 8003RP water inlet kit is missing. Customer never received it. Reordered part and rescheduled call. ; ordrng 1 8003RP (Water inlet kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Waterloo, NY 13165

Doug Balcom

Job Details: 08/10/2022

"Customer states no cooling either compartment. Found compressor not running. It kicks on tries to start and kicks off. Ordering compressor, uv drier, access valve, and lokrings.; ordrng 1 W11370574 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Uv drier) and 2 W11504415 (Lokring)s and 2 W11504416 (Lokring)s and 2 W11506619 (Lokring)s and 2 W11506621 (Lokring)s and 2 W11504434 (Lokring)s and 2 W11504436 (Lokring)s and 2 W11504445 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11506623 (Lokring)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Ithaca, NY 14850

Doug Balcom

Job Details: 08/10/2022

Inspected and replaced heater.

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Ithaca, NY 14850

Doug Balcom

Job Details: 08/10/2022

"Customer states unit will not spin clothes out. Ran diagnostic test found F7E1 error code speed sensor fault. Found gearcase leaking oil. Ordering gearcase, motor, belt, splutch, actuator, and capacitor. ; ordrng 6 WP8533953 (Screw)s and 1 W10528947 (Hub) and 1 W11385424 (Retainer) and 1 W11454738 (Gearcase) and 1 W11222082 (Motor) and 1 W11213879 (Belt) and 1 W11212745 (Actuator) and 1 W11227944 (Capacitor) and 1 W10721967 (Splutch)"

We serviced a

MAYTAG DRYER

Model MEDC465HW

Near Ithaca, NY 14850

Doug Balcom

Job Details: 08/10/2022

Customer states dryer will not run. Found no power at the outlet. Found breaker off. Reset breaker and unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS00

Near Rochester, NY 14616

Dave L

Job Details: 08/10/2022

"Replaced the evaporator and compressor due to poor cooling. Tested ok. ; dspstn on spec-tagged invntry: 2 W11504433 COUPLER BR 6X4 2 W11504434 COUPLER BR 6X2 , 2 W11506619 COUPLER BR 8 , and 1 W11506635 VALVE 1/4"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342FIAB00

Near Rochester, NY 14618

Ray Benedetto

Job Details: 08/10/2022

Replaced ice maker and optical board. Cycled ice maker. Unit operating normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Rochester, NY 14609

Andres

Job Details: 08/09/2022

Customer stated unit was not cooling. Diagnosed unit and found compressor to be seized. I called whirlpool to get this documented and to let them know that parts are out of stock and customer needs a refrigerator. They advised customer calls customer service to see if they can do anything for customer. Customer is calling to try and get a replacement. I told him I would have the parts on order but I don't know when they will be coming In. Sr 7734317093; ordrng 1 W11370574 (Compressor) and 2 W11504419 (Lokring)s and 2 W11504420 (Lokring)s and 2 W11504415 (Lokring)s and 1 W10913906 (Process tubes) and 1 WPW10143759 (Drier)

We serviced a

KENMORE DRYER

Model 11061202010

Near Webster, NY 14580

James

Job Details: 08/09/2022

Unit heats when door is closed and wont energize motor. Found thermal fuse blown and heater shorted to case. Need parts.clean cabinet on return. ; ordrng 1 WP3392519 (Fuse) and 1 279838 (Heater) and 1 Sh15

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Oswego, NY 13126

Chuck

Job Details: 08/09/2022

Upon arrival to the customers home i was told that they canceled service.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Oswego, NY 13126

Chuck

Job Details: 08/09/2022

Customer stated that she heard a noise after the rinse cycle. No codes. I ran a diagnostic test cycle and it operated normally. I inspected unit and found no issues. I leveled and calibrated unit. I ran another diagnostic test cycle to confirm that the unit is operating normally. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS1

Near Oswego, NY 13126

Chuck

Job Details: 08/09/2022

Unit is still leaking from the door. I removed the outer door panel and found water marks on the bottom door seal. I ran the unit with the outer door panel and found water getting past the seal leaking on both sides of the door. I also ran the unit with a clear door to confirm that spray arms are spraying correctly. Ordering bottom door seal W11606677; ordrng 1 W11606677 (Bottom door seal)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Spencerport, NY 14559

Dave L

Job Details: 08/09/2022

New panel is damaged re ordering panel; ordrng 1 W11416372 (Panel) and 1 W11416460 (Vent)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rochester, NY 14624

Dave L

Job Details: 08/09/2022

Horizontal mullion is not operating causing condensation. 119vac to heater. Led lights intermittently go out. Ordering led driver and mullion ; rqstng P&A on 1 W11102439 (Mullion) and 1 W10830288 (Led driver)

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Spencerport, NY 14559

Dave L

Job Details: 08/09/2022

Found unit unplugged and full ofWater. When energized the washer goes into drain lockout. Found nails preventing pump impeller from turning. Removed debris and tested.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS1

Near Rochester, NY 14618

Andres

Job Details: 08/09/2022

Customer stated unit was leaking from underneath. I started a normal cycle and noticed that it was leaking from the diverter. Replacing pump and sump that includes diverter.; ordrng 1 W10861526 (Motor and sump)

We serviced a

MAYTAG REFRIGERATOR

Model MBB2256GEB

Near Penfield, NY 14526

Andres

Job Details: 08/09/2022

Replaced bi-metal. Put unit back together and turned it on. Unit turned on and started cooling.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV00

Near Canandaigua, NY 14424

Dave F

Job Details: 08/09/2022

LED light in freezer was out . Service pointer W11460554 . S code S191AQ . Replaced freezer led and unit tested good ; used 1 W10695459 (MODULE) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near Webster, NY 14580

James

Job Details: 08/09/2022

Unit making chirping noises when it heats. Tested unit. Found seal unhooked from liner and bake element moving when heating causing noise. Reinstalled gasket and inspected. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV02

Near Fairport, NY 14450

Dave F

Job Details: 08/09/2022

Unit making noise while running service pointer W11610345 . Followed service pointer . Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WET4027HWo

Near Ontario, NY 14519

Andres

Job Details: 08/09/2022

Customer stated unit was not advancing in a normal cycle. Diagnosed unit and found lid lock to be faulty. Lock tries to engage but does not lock. ; ordrng 1 W11176112 (Lid lock)

We serviced a

WHIRLPOOL OVEN

Model WOS51ES4ES01

Near Ontario, NY 14519

Andres

Job Details: 08/09/2022

Replaced thermostat. Put unit back together and tested it. Oven started heating both elements.

We serviced a

JENN AIR VENTHOODS

Model JXP5032WS0

Near Rochester, NY 14625

Dave F

Job Details: 08/09/2022

Replaced blower and tested unit . Tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB00

Near Webster, NY 14580

Andres

Job Details: 08/09/2022

"Replaced started device on unit. Plugged unit back in and compressor was not turning on. I did resistance check on the compressor and found that it is seized. Customer is not sure if he wants repair done and needs to talk to his wife about it. I gave him a quote for repair, he will be calling back if he chooses to get repair done.; ordrng 1 W10507884 (Compressor) and 3 W11504420 (Lokring)s and 1 W11504432 (Lokring) and 1 WPW10143759 (Dryer) and 1 W10913906 (Process tube)"

We serviced a

WHIRLPOOL OVEN

Model WEG745H0FS0

Near Rochester, NY 14620

Dave F

Job Details: 08/09/2022

F8E0 upper cooling blower fan speed to low . Ordering fan and going to complete the job then .; ordrng 1 W11107275 (fan-blwr)

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Rochester, NY 14625

Andres

Job Details: 08/09/2022

Customer stated unit was not having any power. Diagnosed unit and found unit has no power. Customer has to get electrician out here to see why theirs no power.

We serviced a

MAYTAG DRYER

Model DG303

Near Rochester, NY 14625

Andres

Job Details: 08/09/2022

Customer stated unit was not heating. I diagnosed unit checked thermostat and igniter. I found that igniter was not getting voltage. I unplugged wires to thermostat and gas solenoids. Tested unit again and unit started heating. Dryer had a loose connection.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14620

Dave F

Job Details: 08/09/2022

compressor is seized and not starting . Ordering parts needed to complete job . Compressor is temp out of stock .; ordrng 1 W11370574 (compressor) and 1 R600kit and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8nk) and 2 W11109499 (Drier)s and 2 W11504433 (6/4)s and 2 W11504447 (5/1.8)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Rochester, NY 14626

Dave L

Job Details: 08/09/2022

Replaced ice maker. Customer toMonitor for ice after 24 hours.

We serviced a

WHIRLPOOL FREEZER

Model WRS571CIHZ04

Near Rochester, NY 14626

Dave L

Job Details: 08/09/2022

The mullion and doors are building condensation on outside of the unit. Documented via text with tech line SR7734310097. Product is getting reviewed be engineering. They will either reach out to me or the customer with the next steps

We serviced a

KENMORE OVEN

Model 790.74233310

Near Webster, NY 14580

James

Job Details: 08/09/2022

"Unit not heating due to failed bake igniter. Replaced igniter and tested. One year warranty on repair. ; used 1 12400035 (Igniter), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFH08

Near Rochester, NY 14626

Dave L

Job Details: 08/09/2022

Fresh food section collecting moisture. Unit was delivered last week. Customer reversed doors and had air gaps. In the fresh food gasket. Removed foam insulation from bottomRight corner that was preventing gasket from seating properly. Customer to monitor.

We serviced a

JENN AIR REFRIGERATOR

Model JFFCC72EFS02

Near Webster, NY 14580

James

Job Details: 08/09/2022

Icemaker leaking out of ice dispenser. Ice maker motor broken off from tray. Need icemaker. ; ordrng 1 W11557002 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Irondequoit, NY 14609

James

Job Details: 08/09/2022

"Unit has clunking sound, ticking noises when opening door, top shelf froze in ff section, ice freezing together. Tested diagnostics, fans wont operate and damper is ticking non stop. Fans work in normal operation. ; ordrng 1 WPW10479155 (Damper) and 1 W10846539 (Fan) and 1 W11579560 (Icemaker)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW06

Near Rochester, NY 14621

James

Job Details: 08/09/2022

Unit off no lights. Smacked control box and unit began functioning. Checked connections. Need control. ; ordrng 1 W11496873 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Rochester, NY 14611

Dave F

Job Details: 08/09/2022

Evaporator fan is not working . Has power going to it . Ordering motor . ; ordrng 1 WP2315539 (motor-evap)

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEGMYB01

Near Rochester, NY 14617

Dave L

Job Details: 08/09/2022

Freezer is running at 20 degrees. Found incomplete frost pattern. Quoted customer for an evaporator replacement. They will let us know if they want to proceed. ; rqstng P&A on 1 WPW10314205 (Evaporator) and 1 W11506635 and 1 WPW10143759 (Drier) and 1 W11504445 (5-5) and 1 Sh (Sh)

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Rochester, NY 14612

James

Job Details: 08/09/2022

Unit wrinkles clothes excessively and leaks bleach on clothes. No errors. Called techline sr7734308696. They said unit is functioning as designed. Customer has photos of end of cycle where clothes are severely tangled. Told customer if he wants further assistance to call customer service.

We serviced a

KITCHENAID KITCHEN

Model KDTM404KPS0

Near Clay, NY 13041

Chuck

Job Details: 08/09/2022

Unit had bad heater. Replaced heating element. Left old heater with customer. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Rochester, NY 14612

James

Job Details: 08/09/2022

Customer stated unit ran for over three hours since last visit. 4-2 8-4 and 10-1 errors. Cleared codes. Replaced control and vent. Ran Diagnostics cycle. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Rochester, NY 14612

Dave L

Job Details: 08/09/2022

The washer is making a clicking noise during agitation. Unable to remove rotor. Suspecting issue with the transmission ordering gear case and motor. ; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 10 W11027980 (Screw)s and 1 W10752189 (Rotor bolt)

We serviced a

MAYTAG WASHER

Model MHWZ600TW01

Near Rochester, NY 14625

Andres

Job Details: 08/09/2022

Customer stated unit was making squeaking noise. Diagnosed unit and found belt to be very worn out. Unit needs a new belt. ; ordrng 1 WPW10388418 (Belt drive)

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Piffard, NY 14533

Jeremy

Job Details: 08/09/2022

"Wrong part was ordered, ordering User Interface.; ordrng 1 W10911040 (User Interface)"

We serviced a

ADMIRAL REFRIGERATOR

Model ATF1910DRW

Near Rush, NY 14543

Dave F

Job Details: 08/09/2022

Unit is not cooling . Found ice ball on cap tube and no frost pattern . Refrigerant leaked out .Customer needs new unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV02

Near West Henrietta, NY 14586

Josh Henchen

Job Details: 08/09/2022

"Ordered Wrong colored Gasket. Rescheduled. Ordered proper gasket.; ordrng 1 W11368721 (Black Gasket), dspstn on spec-tagged invntry: 1 W10830162 GASKET"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near West Henrietta, NY 14586

Josh Henchen

Job Details: 08/09/2022

"Customer stated it's shaking to much. Check and found no error codes. Ran diagnostic cycle, functions properly. Washer checks good. Talked to customer about out of balance loads. They will monitor."

We serviced a

JENN AIR VENTHOODS

Model JXP5032WS0

Near Rochester, NY 14625

Josh Henchen

Job Details: 08/09/2022

Helped DF with motor.

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ

Near Rochester, NY 14624

Josh Henchen

Job Details: 08/09/2022

Replaced console due to being stuck on timer. Range checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 08/09/2022

"Customer stated F8E4 code is flashing. Checked and found F8E4 with no water in tray currently, cleared codes. Reattached tray and tested dishwasher. Diagnostic & Quick wash functioning as expected. Dishwasher checks good. Told customer to monitor dishwasher if problem persists to call back."

We serviced a

WHIRLPOOL WASHER

Model WTW4930XW3

Near Honeoye Falls, NY 14472

Josh Henchen

Job Details: 08/09/2022

Customer stated lid lock light flashing. Checked and found no error codes. Unplugged washer and plugged back in. Ran diagnostic check. Washer checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 08/09/2022

Unit making gear sound when dispensing water. Checked water pressure. Customer just switched filter. Ordering water valve.; ordrng 1 W11482383 (Water Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Fayetteville, NY 13066

Chuck

Job Details: 08/09/2022

"Wrong tub was sent but the part number was correct , tub that was sent was also damaged. Reordering tub W11409865.; ordrng 1 W11409865 (Tub)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 08/09/2022

Unit making loud noise and vibrating heavily while in spin. Found rear left rod with very little recoil. Ordering suspension rods for repair.; ordrng 1 W11130362 (Suspension Rods)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 08/09/2022

"Replaced heating element per Service Pointer, W11540964, S17304. Tested in self-diagnostics, verified no leakage. All operations normal.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Fairport, NY 14450

Ray Benedetto

Job Details: 08/09/2022

"Unit threw overfill code overnight when unit was not in use. Overfill tray full of water. Previous tech replaced heating element. Emptied tray. Ran auto-diagnostic, no errors or sign of leaks. Ran unit for 30+ minutes, could not find any leakage. Found water mark on pan beneath where water valve is positioned. Ordering valve for repair.; ordrng 1 W11434044 (Water Valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Rochester, NY 14623

Ray Benedetto

Job Details: 08/09/2022

"Unit leaking from front door. Unit had float switch error. Leaks during wash cycle. Ordering inner door and float switch to repair.; ordrng 1 WP8269259 (Gasket) and 1 WPW10346525 (Float Switch) and 1 WPW10195037 (Arm), used 1 W11513971 (Inner Door) from stock"