Local Reviews
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Dave F.
DRYER MAYTAG MED5630HC0 Tested dryer for squeaking. Plugged unit in and ran on timed dry on high .Unit tested good .
Dave F.
OVEN-MW COMBO KITCHENAID KOCE500ESS06 Unit has smell while running . Smells like the oil in the ovens when it's new . Called techline .SR 7726303286 . Techline suggested having customer run self clean and see if that helps .
Dave F.
RANGE WHIRLPOOL WFE525S0HV1 Right side door hinge failed . Replaced right side and left side hinge . Tested unit tested good . Door is closing .
David L.
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced cover and filter latch. Unit tested good
Dave F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Refrigerator noise that customer is hearing is the compressor buzzing after it starts up . Compressor quiets down after it runs for a few minutes . Tested thermistors in diagnostics. Evap fan works . Condenser fan works . Damper is working . Unit is working as expected.
Shaiman C.
WASHER WHIRLPOOL WTW4955HW1 Customer states unit would not start. Could not get unit into diagnostics. Indicator light on control board was not illuminated. Replaced control and calibrated. Unit testing good.
Steve M.
WASHER WHIRLPOOL WFW5620HW0 Replaced user interface for incorrect display. The user interface tested good.
Steve M.
REFRIGERATOR GE GTH17DBC2RBB Customer stated that there was no noise after previous visit. No repair needed but took the part in case it comes back.
Steve M.
DISHWASHER FRIGIDAIRE FGHD2455NF1A No tech sheet. Could not find diagram for dishwasher parts online. Er 5 error. Customer is going to replace. No charge.
Steve M.
DRYER KENMORE 417.804127 Replaced bearing and heater housing for loud bearing and open heater.
Evan E.
DRYER WHIRLPOOL WGD4900XW0 Customer stated that unit was not drying properly. Upon inspection discovered that coils were failing to open gas valve causing unit not to heat. Replaced coils. Ran test cycle. Unit tested good ; used 1 279834 (COIL KIT) from stock
Dave F.
REFRIGERATOR WHIRLPOOL MFI2067AEB Icemaker auger was jammed with ice. Defrosted icemaker and cycled icemaker . Unit is working as expected now . Customer will monitor. If problem persists order WPW10190981
Dave F.
WASHER WHIRLPOOL WFW72HEDW0 F3E1 water level sensor error F9E1 long drain error code . Found clothing inside washer filter . Removed debris and tested unit in auto diagnostics unit tested good .; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP
Dave F.
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Ice building up left top of freezer, checked thermistors and defrost heater . Tested good . Evap fans are working . Replaced gasket on freezer door . Heated and seated . Door is sealing good . If problem persists order W10625070 and W10625069 brackets ."
Dave F.
MICROWAVE FRIGIDAIRE FGMV176NTF "Replaced interlock , All switches and fuse . Adjusted door hinges as door was hard to open . Tested unit . Tested good."
Evan E.
OVEN KITCHENAID KEBC278KBL02 Replacing temp sensor due to unit failing to maintain consistent temperature in upper oven. Replaced temp sensor. Also replaced inner door glass due to glass having scratches along surface. Reassembled door. Unit tested good
Evan E.
DISHWASHER KITCHENAID KDHE404DSS0 Replacing drain hose extension due to extension having pin hole in hose causing unit to leak. Replaced drain hose. Unit tested good
Evan E.
OVEN WHIRLPOOL WFE525S0HW1 Customer stated that unit was producing noise while preheating. Upon inspection discovered that mounting bar for bake element was causing noise. Covered feet of mounting bar with small pieces of aluminum foil. To prevent noise. Unit tested good
Evan E.
DISHWASHER KITCHENAID KDTE104ESS1 Replacing wash motor due to unit leaking from diverter on wash motor. Replaced sump and motor. Ran diagnostic cycle. Unit tested good no leaks
Evan E.
DRYER WHIRLPOOL WGD4815EW2 Replacing cycling thermostat due to unit running too hot while in high heat. Replaced thermostat. Tested unit measured temperature at vent. Thermocouple was reading 160. Unit tested good
Evan E.
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that unit was not cleaning dishes and was unsure if unit was filling with water. Upon inspection checked for error codes. Unit was displaying codes 7-1 (no heat) 4-3 (wash motor not running) discovered that unit was filling but never moving water through cabinet. Replaced wash motor and ran diagnostic cycle. Unit tested good
Evan E.
DISHWASHER KITCHENAID KUDE20IXSS9 Customer stated that unit was receiving 120v but failing to allow cycle to start. Removed door panel to confirm control was getting 120v unit was receiving correct voltage. After plugging control back in and testing UI. Unit was allowing control to select functions. Reassembled unit and ran diagnostic cycle. Unit completed cycle as it should. Customer to monitor if issue arises again. Collecting service call fee
Dave F.
RANGE GE CGS990SET5SS Ignitor is cracked again . Replaced ignitor . Found the deflector had warped and hit the ignitor. Thinking this is what happened last time . Flattened pan . Tested unit . Tested good . If problem persists order WB13X25262 ignitor and WB49X27927 pan . Unit is covered by atec warranty
Dave F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Different issue from previous trip . Freezer is leaking from the bottom right . Found the drain was frozen . Cleared drain tube tested unit . Tested good . Floor is very unlevel. Refrigerator is leaning to the right .
Shaiman C.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer concerned about condensation at the top of the unit when cycles are done, but dishes are dry and clean. The customer is using heat dry & high temp wash. No error codes stored. Heater works in diagnostics. Contacted tech line. Whirlpool Tech Line agent suggests running hot water at the sink before starting unit, and opening the door once cycle is done. After getting off the phone, tested water temp going into unit. 85-90 degrees going in. Ran water at the sink, 109 degrees. Then started the dishwasher again while water at the sink was running and temp tested at 109 degrees. No issue present with unit. SR: 7726283301"
Shaiman C.
WASHER MAYTAG MVWB725BW0 Replaced sensor. Unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10178988 SENSOR
Shaiman C.
WASHER MAYTAG MHW3505FW1 Replaced valves and pressure sensor. Repair successful.
Shaiman C.
DRYER WHIRLPOOL WED8620HW0 Customer states unit does not dry well. No error codes stored. Unit is heating as it should. Vent tested fair. No issues present.
Steve M.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Found fill tube for ice maker was frozen. The water tap is restricted. Causing fill tube to freeze. The customer is going to replaced water tap
Steve M.
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Found door not aligned properly on brackets. Realigned door and heated and reformed gasket. Removed ice from evaporator fan motor for ice accumulation on fan from gap in door.
Steve M.
WASHER WHIRLPOOL WFW5620HW0 The washer is making creaking sound when in agitation and spin. The washer is sitting on pedestal. The pedestal in making the noise. Tried lowering front legs. Customer is going to contact Home Depot for pedestal squeaking.
David L.
REFRIGERATOR KITCHENAID KRFC300ESS03 Replaced door parts due to freezer door sitting crooked
David L.
DRYER MAYTAG MGDB835DW4 Replaced drive motor control and cut out. Unit tested good.
David L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced torn fresh food gaskets.
David L.
DISHWASHER KITCHENAID KUDL15FXSS1 Unit is not washing due to an open wash motor. Quoted Description Part Number Part Quantity ANC Availability Code Rate Line TotalMOTOR/PUMP & SUMP ASSM TALL TUB WPW10418332 $224.49 1 KKAA44 2 day(s) J13 $104.65 $224.49Parts: $224.49 Service Charge: $89.95 FRL: J13 - $104.65 Additional Labor: $0.00 Tax: $33.53 Other: $12.00 Completed Job Rate: $464.62 Customer is going to think about the repair and will call us with an answerFor sump replacement.
Evan E.
MICROWAVE WHIRLPOOL KMHC319ESS4 Replacing capacitor and diode due to unit failing to heat consistently. Replaced both parts and ran test cycle. Unit is still only heating on certain functions. Unit will heat on popcorn setting and reheat beverage setting but unit is failing to run magnetron otherwise. Issue is stemming from control. Ordering control ; ordrng 1 W11218381 (CONTROL )
David L.
DRYER MAYTAG MGD7000AW0 Door hinge is bent causing door to sag. Replaced door hinge.
David L.
OVEN WHIRLPOOL WFG550S0HZ1 Replaced bent doorHinges. Unit tested good
Shaiman C.
DISHWASHER KITCHENAID KDFE104HBL0 Customer concerned about a plastic piece in the bottom of the unit. The part was not from the dishwasher. Unit testing good.
Shaiman C.
WASHER MAYTAG MHW5100DW0 Replaced drain pump and pressure switch. Unit testing good.
Steve M.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Replaced damper for grinding damper. The damper tested good.
Steve M.
WASHER MAYTAG MVWB766FW0 Replaced gearcase for loud gearcase. The washer tested good
David L.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced RH FF door due to dent.
Steve M.
REFRIGERATOR WHIRLPOOL WRF991BOOM00 Replaced dispenser motor and shaft for seized motor. The dispenser motor tests good.
Evan E.
WASHER WHIRLPOOL WTW6200VW0 Replacing bearing and drain pump due to unit failing to drain and unit beginning to sound noisy while in spin. Replaced pump. Replaced bearing. Ran diagnostic cycle. Unit tested good
Dave F.
REFRIGERATOR MAYTAG MFT2776FEZ00 Replaced fan and fan support. Ran test four in diagnostics. Zip tied and foil taped thermistor in correct location according to Service pointer. Test four passed . Unit tested
David L.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced door due to broken liner. Defrosted freezer and racks
Dave F.
REFRIGERATOR WHIRLPOOL GB2FHDXWS09 Replaced evaporator. Tested unit . Tested good .
David L.
RANGE WHIRLPOOL WFG525S0HZ1 Hinges are bent ordering hinges; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
David L.
REFRIGERATOR FRIGIDAIRE FGHG2366PF1A Ice bin was not fully seated causing it to make contact with the bail arm shutting her moduleOff. Re adjusted bin. Ice maker cycled andFilled. ATEC warranty as a courtesy.
Shaiman C.
WASHER WHIRLPOOL WFW75HEFW0 "Customer reports sometimes the unit doesn’t drain as it should, has to run drain and spin cycle following a normal cycle when the bellow drain gets full. F9E1 & F5E2 error codes stored. Bellow seems to be clogged. Replacing bellow and drain pump. ; ordrng 1 W11106747 (BELLOW) and 1 WPW10605427 (DRAIN PUMP)"
Steve M.
RANGE WHIRLPOOL WFE320M0ES2 Found the active hinge has broken internally. Ordering hinge. ; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)
Steve M.
DISHWASHER MAYTAG MDB4949SHZ0 Found motor buzzing inside motor. Ordering motor/sump. ; ordrng 1 WPW10591570 (pump&motor)
Shaiman C.
WASHER WHIRLPOOL WETLV27HW0 Customer states unit will not go past rinse cycle. F7E1 error code stored. Ran auto test cycle. Unit sounds as if the motor attempts to agitate but only makes a humming noise. Same scenario when entering spin cycle. Basket spins freely. Motor should be replaced. ; rqstng P&A on 1 W10890624 (MOTOR )
Evan E.
REFRIGERATOR KENMORE n/a This ice maker is for my parents fridge can you please send it along in my drop for the next night. ; ordrng 1 D7824706Q (ICE MAKER )
David L.
DISHWASHER MAYTAG MDB4949SHZ0 Sump was not on the truck; schdld next appmnt for 11/6 WED !
David L.
RANGE WHIRLPOOL WEG750H0HZ0 All of the pilot tubes are damaged ordering orafice holders ; ordrng 1 W10867780 (holder-orf) and 1 W11122530 (holder-orf) and 1 W11122534 (holder-orf) and 1 W11122547 (holder-orf)
Evan E.
WASHER WHIRLPOOL WTW6200VW0 Customer stating unit is flashing LD code during cycle. Code stands for long drain. Discovered that pump was receiving power but failing to drain water from tub. Bearing is also beginning to go bad. Ordering bearing kit and drain pump. ; ordrng 1 W10435302 (BEARING KIT) and 1 W10536347 (DRAIN PUMP )
David L.
REFRIGERATOR MAYTAG MSS26C6MFZ00 Replaced noisy evaporator fan. Unit is much more quiet now
David L.
REFRIGERATOR FRIGIDAIRE FGHG2366PF1A Waterline for the icemaker was frozen under the crisper. Cleared line and insulated with perma-gum. Cycled ice maker. Unit filled
David L.
RANGE MAYTAG MER8800FZ0 Customer concerned with oven not heating . Voltage st the receptacle is correct. Energized bake. 240 vac to bake element bake element heated as expected. Suspecting a loose connection At the receptacle. I selected terminal block and wiring as a precaution.
Steve M.
OVEN MAYTAG MEW7530AW00 Replaced fuse by control board for open fuse causing no operation. The oven heated and tested good.
Dave F.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Called techline SR 7726238995 . Tested water temperatures. Water is 130 degrees . Bottom door seal is sealing . No debris between door . Techline said it may be due to the unit using high temp setting and it's getting to hot inside unit that the tub is flexing. Customer is going to try unit without high temp setting and if problem persists order tub WPW10681506; (created new UIS, deleted prior attachment to UisID 54166)"
Evan E.
DISHWASHER KITCHENAID KDTE334GPS0 Customer stated that upper rack was falling due to welds snapping. Upon inspection discovered that welds had broken on track causing issue. Replaced tracks on both sides reinstalled rack for customer. Unit tested good
Steve M.
RANGE GE JGP633SET3SS Replaced front right gas valve for broken valve causing gas leak. The cooktop tested good. ; ordrng 1 WB03T10325 (range burner control MAIL OUT ONLY)
Evan E.
DRYER WHIRLPOOL WED7800XW0 Replacing blower housing and idler pulley due to unit being very noisy while running. Replaced blower. Replaced idler pulley. Ran test cycle. Unit tested good
Shaiman C.
DRYER WHIRLPOOL MEDC465HW0 Replaced inner door and seal. Repair successful.
Evan E.
RANGE AMANA AGR5330BAS3 Customer stated that flame height on burners was too high and bulb inside oven had blown. Replaced bulb for customer and adjusted burners flames height to customers satisfaction. Unit tested good ; dspstn on spec-tagged invntry: 1 8009 BULB-4OW
Evan E.
WASHER MAYTAG MVWB835DW4 Customer stated that basket was not hanging correctly. Upon inspection discovered that suspension had come unhooked at back left corner. Reattached suspension rod and ran diagnostic cycle. No codes were present. Unit completed cycle as it should. Unit tested good
David L.
WASHER WHIRLPOOL WTW5000DW2 Unit was not performing well. Unit stuck in previous cycle. Cleared control and tested in diagnostics. Calibrated and leveled. Unit testing good
David L.
REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Replaced freezer gasket.
Dave F.
REFRIGERATOR KITCHENAID KFIS25XVMS2 Unit is not cooling . Unit needs new control board WPW10310240 ordering board . ; ordrng 1 WPW10310240 (cntrl-elec)
David L.
RANGE WHIRLPOOL WEE745H0FS2 Replaced lense forCooktop light
Steve M.
OVEN IKEA IBS550DS00 "Replaced control fuse for no operation at user interface. The oven is heating and the fan is working. The oven tests good. ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"
Steve M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced light switch for broken light switch. The light works as expected.
Steve M.
REFRIGERATOR JENN AIR JCD2389GEW Screws that hold auger motor are missing. They were on old motor. Old motor is missing. Can not order the screws. Please refund customer for auger motor.
David L.
DISHWASHER MAYTAG MDB4949SHZ0 Sump was not on the truck; schdld next appmnt for 11/6 WED !
Steve M.
REFRIGERATOR WHIRLPOOL ED22TEXHW02 The fill tube for ice maker was frozen again. The water valve is weak and water is getting by. The solenoid is no longer available. ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
Steve M.
REFRIGERATOR MAYTAG MZF34X16DW01 Replaced freezer control for settings changing without user input.
Dave F.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Dishwasher not draining. Found debris in drain pump causing drain pump to not turn on . Drain pump was burned out . Replaced pump . Tested unit tested good .
Evan E.
WASHER WHIRLPOOL WTW5000DW2 Replacing cabinet due to customer receiving cabinet with scratches along front of cabinet. Replaced cabinet. Carried over all necessary parts. Ran diagnostic cycle. Unit tested good
Dave F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced left hand door for rust . Took photo . Unit is sealing and working as expected .
Evan E.
WASHER WHIRLPOOL MHW5630HW0 Replacing outer tub due to original tubs holes inside basket were too sharp causing clothes to rip. Replaced Tub. Ran diagnostic cycle. Unit tested good
David L.
RANGE FRIGIDAIRE FFGF3023LQC Replaced weak bake ignitor. Unit tested good
David L.
REFRIGERATOR WHIRLPOOL WRF560SEYW04 Repaired filter housing . Unit tested good
Dave F.
DISHWASHER KITCHENAID KUDT03FTPA3 Dishwasher not spraying as hard is it should . Replaced chopper blade and tested unit in diagnostics. Tested heater tested good .Unit tested good .; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE
Shaiman C.
WASHER WHIRLPOOL WTW5000DW Unit is locked closed. F5E1 error code stored. Latch will not respond/unlock in manual diagnostics. Replaced lid lock. Unit testing good.
Shaiman C.
DRYER MAYTAG MGD5500FC0 Customer states unit requires two cycles for clothes to be completely dry. F4E3 error code stored. Exhaust vent appeared to be clear. Ran unit on timed dry and monitored the flame cycle on/off 7 times. Cleared error code. No issues present.
Shaiman C.
WASHER WHIRLPOOL WFW72HEDW0 "Replaced pressure sensor. Unit still would enter drain lock out, then display F3E1 error code. 5v DC present at the connector J28. Replacing control. ; ordrng 1 W11031829 (CONTROL )"
Shaiman C.
DRYER MAYTAG MDG3706AWW "Burner would ignite, but not stay lit. Replaced coils. Unit testing good. ; used 1 279834 (COIL KIT) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced compressor for not cooling. The refrigerator tested good.
Shaiman C.
RANGE KITCHENAID KSGG700EBS1 Door glass is damaged. Replacing glass. ; ordrng 1 W11339500 (GLASS)
Shaiman C.
DISHWASHER KITCHENAID KDFE104DSS Top left of the door would make contact with the tub when closing the unit. Adjusted unit. Repair successful. ; dspstn on spec-tagged invntry: 1 WPW10653840 LATCH
Shaiman C.
WASHER MAYTAG MVWB766FW1 Replaced inner basket. Unit testing good.
Dave F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Helped SM
David L.
DRYER WHIRLPOOL WED6600VW0 Replaced control due to unit not runing. Unit tested good
Dave F.
RANGE WHIRLPOOL GFG461LVT1 Replaced oven sensor . Tested unit tested good . Checked temperatures. Tested good .
Steve M.
DISHWASHER KITCHENAID KDTE204ESS1 Found sump Leaking. Quoted customer 464.81 for repair. Customer denied quote. Part covered by loyalty retention program. ; ordrng 1 WPW10605058 (pump&motor)
Shaiman C.
WASHER WHIRLPOOL MHW5630HW0 Helped Evan
Shaiman C.
WASHER MAYTAG MVWB850YW0 Customer concerned about a banging noise during spin. No error codes stored. Completed diagnostics with no issues. Tested full speed spin with no noises present. No repair needed.
Steve M.
DRYER WHIRLPOOL MEDB766FW0 Ordering user interface for erratic operation ; ordrng 1 W11042482 (USER INTERFACE)
Shaiman C.
DISHWASHER KITCHENAID KDTE104DSS0 Replaced heater and sump motor. Unit testing good.
Shaiman C.
WASHER WHIRLPOOL WFW5620HW0 "Customer concerned about unit leaking. States there was water under the pedestal but not in the drawer. No error codes stored. Ran auto test with no issues. Filled the drum in manual diagnostics through both cold valves and the hot valve, then drained the unit. Could not recreate any leakage. Customer monitor."
Shaiman C.
DISHWASHER WHIRLPOOL WDT750SAHV0 Replaced control. Unit testing good.
Shaiman C.
WASHER MAYTAG MVWB766FW1 Replaced inner basket and calibrated. Unit testing good.
David L.
REFRIGERATOR GE PFS22SISBSS Got compressor to start with new start device. Condenser fan was running very slow ordering condenser fan and returning to complete the repair labor is 104.65 part not yet paid for ; ordrng 1 WR84X10055 (condenser fan motor)
Steve M.
WASHER WHIRLPOOL WFW6620HC0 Found the legs under washer loose causing out of balance washer. Found screws missing that hold pedestal to washer. Leveled legs and tightened nuts on legs to fasten properly.
Steve M.
WASHER WHIRLPOOL WTW8540BW0 The washer bearing is leaking and loud. The bearing is seized and could not remove bearing. The customer is going to replace. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Steve M.
REFRIGERATOR KITCHENAID KFCS22EVMS0 "Found gasket open on bottom of freezer causing warm air to enter freezer and causing frost. Removed gasket, flipped 180 degrees and heated and reformed gasket. Added shims to door for better door closing. The gasket is sealing."
Steve M.
OVEN WHIRLPOOL WOD77EC0HS01 Called tech line on the way to home sr# 7726275406 tech line says there is a software update coming in next two months for time jump. Set the unit up to WiFi for download.
Steve M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found the water connection from filter housing to water valve had a small leak and the ice maker water line was not fully seated in water valve. Removed connections and reseated. There is no longer water leaking.
David L.
REFRIGERATOR KITCHENAID KRFF507HPS00 Fresh food gaskets are worn away in the middle. Replaced gaskets
Dave F.
DISHWASHER WHIRLPOOL GU2400XTPQ3 "Dishwasher clean light blinking .ran unit in diagnostics heater did not turn on . Tested power coming from control tested good . High limit tested good . Unit needs heated element W10518394 ordering element; ordrng 1 W10518394 (heater), dspstn on spec-tagged invntry: 1 8193762 FUSE"
David L.
DRYER MAYTAG MEDB835DW4 Unit is not drying clothes quickly vent tested poorly. Pics attached. Unit testedgood otherwise. Recommending that the customer replace venting
David L.
REFRIGERATOR FRIGIDAIRE PLD535RFCO Unit is not making ice because there is no water supply to the unit.
David L.
WASHER MAYTAG MVWC465HW0 Unit not working in whites due to a long fill error. Hot water was restricted at the supply. Turned water supply all the way on. Rent a center warranty.
David L.
WASHER AMANA NTW4516FW3 Unit is making a loud noise during use. The transmission is rubbing on the tub seAl. Ordering gearcase ; ordrng 1 W11255272 (gearcase)
David L.
WASHER MAYTAG MVWX655DW1 Actuator was physicallyBroken again. Found that one of the screws holding it on bottoms out before the part was secure. Pushed screw all the way in and tested. Customer to monitor ATEC warranty
David L.
DRYER FRIGIDAIRE FEX831CS0 Replaced cracked blower that was noisy. Unit much more quiet. Vent testing poor. Recommending that the customer replace vent
Dave F.
RANGE WHIRLPOOL WEE745H0FS2 Replaced top console for being cracked . Tested unit . Tested good
Dave F.
WASHER MAYTAG MVWP475EW0 "F7E6 motor failure error code . Found oil coming from the gearcase . Motor is very loud . Oil on cam ,belt and actuator. Ordering parts .; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 WPW10006384 (drive belt)"
Dave F.
WASHER WHIRLPOOL WFW94HEAW0 F9E1 long drain error code . Found the drain pump filter was plugged . Removed debris and clothing from drain pump . Reason clothing had made it to the drain pump was because the bellow that goes over the tub and not on correctly. Reseated bellow .cleaned the glass .no leaks .Tested unit in diagnostics. Tested good .
Dave F.
WASHER MAYTAG MVWB865GW0 Machine not filling with water all the way . Calibrated unit and ran in diagnostics. Unit tested good . Gave best tips on wash cycles . Tested unit . Tested good .
Dave F.
WASHER WHIRLPOOL MVWB766FW1 "F7E8 motor stator over temperature. Checked basket nothing stopping it from spinning. Customer does have washer tray under unit . Removed pan . Unit making noise during agitation . Found stator bolt loose . Tighten bolt . Calibrated unit ran in auto diagnostics unit tested good l tested with clothes in it tested good . If problem persists order gearcase W10811956 , W10754161 rotor , W10752189 screw . Unit has 5 year warranty."
Dave F.
DISHWASHER KITCHENAID KDFE104DSS F9E1 diverter can't find home position error code . Found water leaking from floor area . Found the the float seal was loose . Tightened float seal . Unit is not leaking .if any problem persists order WPW10605057 wash pump and control W10909702 tested unit in diagnostics. Unit tested good .
David L.
DISHWASHER WHIRLPOOL MDB8959SFZ4 "Upper rails are separated. Replaced rails under S22916 to cover P&L; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Dave F.
REFRIGERATOR FRIGIDAIRE DGHF2360PF1 Replaced ice maker for making slow ice and Air filter in the door . Tested unit tested good .
Dave F.
REFRIGERATOR WHIRLPOOL W4TXNWFWQ03 Unit not defrosting . Defrost timer is not advancing . Defrosted evap . Tested heater tested good . ; dspstn on spec-tagged invntry: 1 W10822278 TIMER-DEFROST
Dave F.
WASHER MAYTAG MVWC565FW1 "Washer not turning on found the actuator shorted the control board . Replaced actuator and control board . Calibrated unit tested in auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 W11162438 CONTROL , used 1 W10913953 (ACTUATOR) from stock"
Steve M.
50#IM 15' FS ADMIRAL NA123 Replaced control for nephew’s range.
Dave F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced fresh food door for damage and heated up gaskets for both doors . Unit is sealing good . Unit tested good .
David L.
RANGE KITCHENAID KSGG700ESS1 Liner is crumpled at the right foot this is not a replaceable part calledTechline to document as non repairable SR7726258186. Lowe’s to contract trade partners
David L.
REFRIGERATOR MAYTAG MFI2569VEM0 The high voltage board is failing and causing intermittent cooling. Quoted for the high voltage board WPW10310240. Customer wanted to think about the repair and willLet us know.
David L.
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced freezer led module due to no light in freezer and removed ice from switch
Evan E.
RANGE MAYTAG MGR55EW220W Customer stated that model burner on stove would not light. Discovered that unit was missing burner cap but customer did not realize. Once replacing cap burner was now lighting as it should. Checked all other burners and bake and broil for functionality. All are working as they should. Unit tested good. Collecting service call fee
Evan E.
RANGE WHIRLPOOL WFE515S0ES2 Replacing control due to oven light not functioning. Replaced control. Tested light for customer. Unit tested good
Evan E.
DRYER MAYTAG MEDB766FW0 Replacing console due to unit not responding to commands consistently. Customer would have to select start key numerous times before unit would begin to run. Replaced console. Ran test cycle. Unit tested good
Dave F.
WASHER WHIRLPOOL MVWX500XW1 F7E1 basket speed fault error F7E7 motor unable to reach rpm. Nothing in basket keeping it from spinning . Tested ohms on shifter tested good . Ran auto diagnostics tested good . Unit is draining and spinning . Calibrated unit. Unit tested good . Customer will monitor. If problem persists order WPW10006355 .
Shaiman C.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer concerned about unit not washing well and a burning smell. Customer states the spray arm was not on correctly which caused it to be burned by the heater. Spray arm is damaged. Sump motor seems to be working fine. Replaced spray arm. Customer monitor.
Steve M.
REFRIGERATOR FRIGIDAIRE FGHB2866PP2 He led heater and bi metal. Both tested good. Drain is clear. Added permagum to bottom seal of housing to force water to drain instead of dripping in Ff section.
David L.
DRYER WHIRLPOOL WED6600VW0 Replaced open fuse. Unit clicked but did not start found cold solder joint on main control. Tested motor windings and heater ; rqstng P&A on 1 WPW10111616 (cntrl-elec)
Steve M.
DISHWASHER KITCHENAID KDFE304DWH0 Removed debris from pump and replaced right rear wheel for missing wheel
David L.
DRYER KENMORE 417.804127 Heating element is open and the rear bearing is worn ordering bearing and element; ordrng 1 131553900 (heater-housing assy) and 1 5303281153 (bearing kit-rear)
Shaiman C.
WASHER MAYTAG MVWB980BG0 Customer states the unit makes a loud grinding noise during the spin cycle. The grinding sound can be heard upon spinning the drum. A bearing kit should be installed. Customer intends to shop for a new unit before continuing with the repair.
David L.
REFRIGERATOR WHIRLPOOL WRT518SZFM04 Evaporator fan is running slow ordering evaporator fan ; ordrng 1 WP2315539 (motor-evap)
Steve M.
RANGE AMANA AGR4230BAW0 Replaced spark module for not igniting top burners. The range tested good.
Shaiman C.
DISHWASHER WHIRLPOOL WDT750SAHW0 "Customer reports the unit fills with water when not in use. 6-4 error code stored. Removed drain hose from plumbing connection and filled with water. Water was going back into unit. Replacing drain hoses due to faulty check valves. ; ordrng 1 8269144 (DRAIN HOSE) and 1 WPW10545278 (DRAIN HOSE ), dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"
Evan E.
OVEN KITCHENAID KEBC278KBL02 Customer stating that oven temp is not consistent with temperature shown on display. Ran bake cycle to 350 with thermocouple inside oven. When unit hit 350 degrees unit thermocouple was displaying reading of 285. Temp sensor is failing to give accurate reading. Customer would also like inner door glass replaced due to scratches on glass. Ordering temp sensor and inner door glass ; ordrng 1 WP4449253 (INNER GLASS) and 1 WPW10131825 (TEMP SENSOR )
Dave F.
REFRIGERATOR MAYTAG M1TXEGMYB01 6 degrees in freezer 35 in fresh food section.unit in defrost while in home heater works .Gaskets sealing . Unit turned on started cooling . Found the back panel on the refrigerator had fallen off causing bad air flow to cool the compressor and not cooling it correctly remounted cover . Compressor may have been getting to hot and turning off . Evap fan is working . Unit tested good .
Dave F.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced both doors for rust that will not come off . Tested unit . Tested good .
Evan E.
WASHER MAYTAG MVWB980BG Unit is squeaking since bearing repair was preformed. Upon inspection discovered that new bearing is causing squeak. Reordering bearing kit ; ordrng 1 W10435302 (BEARING KIT)
Dave F.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Fitting that runs from the water valve to the filter housing was not in all the way causing the unit to leak . Reseated fitting . Unit no longer leaking . Cycled ice maker . Ice maker not filling with water . Found fill tube frozen . Defrosted fill tube . Cycled ice maker . Unit tested good .; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
David L.
REFRIGERATOR FRIGIDAIRE FFU20FC4CW1 Unit is not cooling intermittently unit is not coming out of defrost due to a failed timer and thermostat is not closing. Quoted for timer and t stat customer is going to replace
Steve M.
COOKTOP KITCHENAID KGCD807XBL02 Rescheduled til next week; schdld next appmnt for 11/6 WED 12-5
Steve M.
REFRIGERATOR GE GTH17DBC2RBB Ordering evaporator fan motor for loud bearing.
Steve M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Sr#7726138350 replaced led control and user interface. The lights are still strobing. Called tech line again Tech line is sending job notes to engineering department and will contact us in 3-5 business days. The right fresh food door is sunk in on the top right. The unit needs a door. The ice maker adapter has broken corner. Ordering adapter. ; rqstng P&A on 1 W10815687 (dor-fip ss) and 1 W11126056 (adapter)
Dave F.
DISHWASHER MAYTAG MDB6769PAB1 Dishwasher not draining . Could hear the drain pump running . But no water draining . Found the drain hose was plugged removed drain hose and cleaned out . Cleared error codes on dishwasher . Unit is now working as expected .
David L.
REFRIGERATOR MAYTAG MFI2266AES Filter cover has a broken clip ordering filter cover. ; ordrng 1 WP67006331 (cover-filt)
Dave F.
DRYER MAYTAG MEDX655DW1 Dryer thermal cut off tested bad . Replaced thermostat and cut off . Unit tested good . Tested customer vent . Tested good .; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT
Steve M.
DRYER MAYTAG MEDB835DW4 Found a wash cloth in blower causing noise while running. Removed wash cloth and dryer tested good.
Shaiman C.
WASHER MAYTAG MHW5100DW0 Customer states unit flashes an error code during use. F8E3 F3E1 stored. Continuity present on harness between water sensor and control board. 5V DC present at control. Pressure hose also tested good. Drain pump sounds as if it is failing. Suspecting failed drain pump and pressure switch resulted in the reoccurring F8E3 error code. Drain pump and pressure switch should be replaced. ; ordrng 1 WPW10448876 (PRESSURE SWITCH) and 1 WPW10605427 (DRAIN PUMP)
David L.
DISHWASHER KITCHENAID KDTE204DSS1 Unit is not sealing due to an open drain pump winding. Unit tested good
David L.
DRYER WHIRLPOOL wed72hebw0 Unit is loud due to a stuck belt idler. ; used 1 W10837240 (PULLEY-IDLER) from stock
David L.
REFRIGERATOR WHIRLPOOL WRT518SZFM04 Evaporator fan is running slow ordering evaporator fan ; ordrng 1 WP2315539 (motor-evap)
Evan E.
DISHWASHER KITCHENAID KDTE104ESS1 Customer stated that unit was leaking from bottom of unit. Upon inspection discovered that unit was dripping from diverter. Unit will need new wash motor. Ordering wash motor ; ordrng 1 WPW10605057 (SUMP & MOTOR )
Evan E.
DRYER WHIRLPOOL WGD4815EW2 Customer stated that unit was running hot during cycle. Stated that unit was producing burning smell while clothes inside. Took temp readings while unit was running. Unit was cycling between 100 degrees to 190 degrees thermostat is cycling as it should but not temps are too high. Ordering cycling thermostat ; ordrng 1 WP3387134 (THERMOSTAT )
Evan E.
DISHWASHER KITCHENAID KDHE404DSS0 Customer stated that unit was leaking severely. Discovered hole in drain hose extension causing issue. Ordering drain hose extension; ordrng 1 8269144A (DRAIN HOSE EXTENSION)
Dave F.
REFRIGERATOR WHIRLPOOL GB2FHDXWS09 Evaporator fan not running . Went into diagnostics . Won't turn on . Tested heater tested good . Checked for power to the fan has power unit needs new evap fan WPW10128551 ; ordrng 1 WPW10128551 (evaporator fan motor)
Dave F.
DISHWASHER WHIRLPOOL WDT970SAHV0 F4E3 wash pump failure ordering pump and control . ; ordrng 1 W11087376 (pump&motor) and 1 W11178521 (nameplate) and 1 W11305296 (cntrl-elec)
Evan E.
RANGE WHIRLPOOL WFG320MOBS0 Replacing valve due to fire dept. coming out for gas leak at left rear burner. Replaced valve. Tested valve. Unit tested good.
Evan E.
RANGE WHIRLPOOL WFE505W0HS Customer is stating that from door glass is causing door not to open. Upon inspection discovered that frame for outdoor glass was bent causing door not to open properly. Frame of glass is scraping on bottom drawer. Replaced out door glass. Unit tested good
Evan E.
WASHER WHIRLPOOL MAH5500BWW Customer is concerned unit is not draining. Tested drain pump. Unit is draining as it should. Tested spin. Unit is spinning as it should. Ran quick wash and let unit run cycle. Unit progressed through cycle as it should. Noise customer is referring to is counter weight water ring around tub. Advised customer that noise is normal. Unit tested good
Evan E.
DISHWASHER KITCHENAID KDTE204DBL0 Replacing door cable due to able snapping causing door to fall. Replaced cable on both sides. Tested door. Unit tested good
Evan E.
WASHER WHIRLPOOL WFW5620HW0 Replacing dispenser and water valve due to unit leaking. Replaced dispenser. Replaced water valve. Ran test cycle. Unit tested good. No longer leaking.
Shaiman C.
RANGE AMANA AGR6603SFB2 Replaced board and DSI. Unit testing good.
Shaiman C.
WASHER KENMORE 110.2810231 "Customer was putting multiple tide pods in the detergent compartment, which caused the water to overflow the dispenser and leak. No further repair necessary."
David L.
REFRIGERATOR WHIRLPOOL MSD2454GRQ Spring hanger for the damper spring has snapped off causing the damper to fall into the housing and block air to the FF section. Attempt to repair but was unsuccessful. These parts are NLA throttled air a bit with tape but explained that the unit will be unable to operate normally and may freeze items. They are going to replace
Dave F.
DISHWASHER WHIRLPOOL WDT970SAHZ Dishwasher leaking . Found oversuds ran unit multiple times to removed soap/ rinse aid residues. Turned rinse aid down . Called techline to document. Unit tested good .. SR 7726238995
David L.
REFRIGERATOR WHIRLPOOL WRB329DMBM01 Replaced damaged fresh food door
David L.
REFRIGERATOR MAYTAG MFI2568AES Replaced and programmed HV control unit tested good
David L.
RANGE KENMORE 911.462419 Calibrated oven temps. Tenant to monitor. Temperature adjustment is on the rear of the thermostat knob
David L.
REFRIGERATOR AMANA ABB2221FEB1 The inlet valve is cracked and leaking at the solenoid. Quoted 309.47 for the valve the customer is going to think about to valve is WP67003753
David L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Replaced noisy diffuser. Unit tested good
Dave F.
DRYER MAYTAG MGDB766FW0 User interface not responding to touch all the time . Found no error codes . Power cycled unit and unplugged user interface and then reseated . Unit tested good . Tested vent with vent tested . Tested good .
Shaiman C.
DISHWASHER KITCHENAID KDTE234GPS0 Detergent cover would not close as it should due to the spring falling out of the dispenser. Re-installed spring. Repair successful.
Shaiman C.
WASHER WHIRLPOOL WPRE6150K2WT Rubber cover on start button fell out. Re installed cover. Repair successful.
David L.
REFRIGERATOR WHIRLPOOL WRT311FZDM The fresh food section is not cooling due to iced over air returns. Frost on freezer products. Quoted 210.17 to defrost customer opted to defrost it themselves. Charged service fee for diagnosis
David L.
REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced freezer door parts due to door not sealing. New door fits much better. Resealed liner to cabinet
Evan E.
DISHWASHER KITCHENAID KUDC10FXS5 Customer stated unit was foaming over door after running. Upon inspection discovered that customer was using too much liquid soap causing unit to oversuds. Recommended switching to pods. Checked for codes. No codes present. Unit tested good
Evan E.
WASHER WHIRLPOOL GHW9400PL0 Customer stated unit was making loud noise while in spin. Discovered that inner basket had come detached from tub unit will need new tub. Customer does not want to proceed due to cost of repair. Collecting service call fee
Steve M.
WASHER WHIRLPOOL WTW5000DW2 Customer stated the unit is stopping during rinse cycle. Tested washer and found no error codes. The washer passed all tests in manual diagnostics. Ran normal wash cycle and it filled and agitated. Passed all tests in auto diagnostics.
Steve M.
DISHWASHER WHIRLPOOL KDPE234GPS0 Customer just had garbage disposal installed and dishwasher was not filling. Removed plug in disposal. The dishwasher tests good.
Steve M.
DRYER FRIGIDAIRE AGQ8000FG2 Replaced console that was broken during repair. The dryer tests good.
Steve M.
OVEN FRIGIDAIRE FGET3065PFC Calibrated temp + 20 degrees for under heating.
Steve M.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Replaced die drier for low charge. The refrigerator tests good.Sr #7726245005; used 1 WPW10143759 (DRIER-UV DYE) from stock
Steve M.
REFRIGERATOR KITCHENAID KFIS20XVMS1 The refrigerator is not running the user interface is unresponsive. Put control board in but user interface did not respond. Put original board back in. Recommended customer replace refrigerator
Shaiman C.
WASHER MAYTAG MHW3505FW1 "Customer states clothes are wet and soapy at the end of cycles. F3E1 flashing on arrival, & stored with F8E1. Replacing valves and pressure sensor. ; ordrng 1 W10599356 (INLET VALVES) and 1 WPW10448876 (PRESSURE SENSOR)"
Evan E.
DISHWASHER JENN AIR JDB8500AWX3 Customer stated that unit would not start cycle. Upon inspection discovered that drain pump impeller want spinning due to debris in pump. Removed debris and ran test cycle. Unit now functioning as it should. Unit tested good
Dave F.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Helped SM
David L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ Fresh food gaskets are torn. Ordering gaskets; rqstng P&A on 2 W10830162 (GASKET )s