We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Ontario, New York 14519
Andres V
Job Details:
04/08/2026
Replaced the ACU. Started a normal cycle and watched cycle for 40min unit was running properly.
We serviced a
GENERAL ELECTRIC DRYER
Model GTD48GASW0WB
Near Hamlin, New York 14464
DeVaughn C
Job Details:
04/08/2026
"Customer reports unit is not catching lint. Vent is clean and clear, blower wheel is pushing air, and heating as it should. Unit functioning as designed."
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ18
Near Hilton, New York 14468
Zach L
Job Details:
04/08/2026
"Water pouring through constantly. Disconnected solenoid valve, issue persists. Solenoid valve stuck open, needs new inlet valve.; ordrng 1 W11645245 (Inlet valve)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP670SGV1WW
Near Hilton, New York 14468
DeVaughn C
Job Details:
04/08/2026
"Customer reports unit displays error codes stored and will not run cycles. F36 (CSM Trip) x8 stored. Ran heater test in diagnostics. Control is recognizing heater is on, element is warm but not hot. Heating element should be replaced. ; ordrng 1 WD05X35098 (Heating Element) and 1 WD21X35479 (Control)"
We serviced a
MAYTAG DRYER
Model MED6205RW0
Near Shortsville, New York 14548
Jeremy
Job Details:
04/08/2026
Replaced heater housing with new housing that does not have shroud. Noise no longer present.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Hilton, New York 14468
DeVaughn C
Job Details:
04/08/2026
"Customer reports unit would run momentarily, then shut off. Previous company replaced multiple components and repaired issue. Unit now making squeaking noise during use. Installed roller kit then tested. Repair successful. ; used 1 4392067 (REPAIR KIT) from stock"
We serviced a
GE RANGE
Model GGF600AV2SS
Near Rochester, New York 14613
Trevor
Job Details:
04/08/2026
Replacement broken gas tube and orifice parts.
We serviced a
WHIRLPOOL MICROWAVE
Model WMMS3330RZ01
Near Rochester, New York 14613
Trevor
Job Details:
04/08/2026
Touchpad is not responding to inputs. Replacement pad needed. ; ordrng 1 W11722788black (Touchpad)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Canandaigua, New York 14424
Jeremy
Job Details:
04/08/2026
Found pressure tube disconnected from control board. Connected pressure tube and verified operation. Unit tested good.
We serviced a
KENMORE WASHER
Model 110.29133410
Near Rochester, New York 14626
DeVaughn C
Job Details:
04/08/2026
"Customer reports banging noise during use, and requesting new detergent tray. F0E5 (Off Balance Load) error code stored. Rotor bolt is secure, unit completed diagnostic test with no issue. Calibrated ; ordrng 1 W11550357 (Dispenser Drawer (Ship Direct))"
We serviced a
GENERAL ELECTRIC RANGE
Model GGF600AV2SS
Near Rochester, New York 14626
Zach L
Job Details:
04/08/2026
"Customer experiencing uneven temperatures in oven. Issue is inherent to design, burner is horizontal across back of oven cavity. Contacted techline, case#21991190 Case has been submitted for review."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Rochester, New York 14606
DeVaughn C
Job Details:
04/08/2026
"Customer states soap doesnt dispense, or leaves soap on bottom, beeps randomly, and dishes arent drying. F9E1 (Not Draining) error code stored. Cleared code then ran diagnostic cycle. F10E3 (Drying Fan Electrical Problem) error code after two cycles. No fan or P14 connection on this model. Control board should be replaced. ; ordrng 1 W11629914 (Control Board)"
We serviced a
WHIRLPOOL COOKTOP
Model WFE770H0FZ1
Near Canandaigua, New York 14424
Jeremy
Job Details:
04/07/2026
"Replaced burned out bake element, checked good."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Fairport, New York 14450
Jeremy
Job Details:
04/07/2026
"Replaced sump and motor, unit checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near East Rochester, New York 14445
Jeremy
Job Details:
04/07/2026
Replaced sump and motor for no wash action. Checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Rochester, New York 14618
Ben H
Job Details:
04/07/2026
"Replaced inefficient compressor and Pressure tested with 250 psi of nitrogen. Vacuumed system down to 500 µm and charged with 5.5 oz Of r134a and tested unit for proper operation ; dspstn on spec-tagged invntry: 1 W11504416 COUPLER BR 8.5X6 1 W11504431 COUPLER BR 7.5X5 , and 1 W11504447 COUPLER BR 5X1.8"
We serviced a
WHIRLPOOL WASHER
Model WFW948EXW2
Near Rochester, New York 14618
Ben H
Job Details:
04/07/2026
Customer complaint is unit is leaking. Found inlet valve was leaking out of the cold side. Replaced and the valve and tested for proper operation with no leaks
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model CAE28DM5TS5
Near Fairport, New York 14450
Ben H
Job Details:
04/07/2026
Customer complaint is cosmetic damage to doors. Tried to replace doors with ones on site provided by GE. Waterline for door on the right hand side has to be disconnected from the back and I was unable to move the unit to access the back. Will need to return with two technicians to complete the repair; schdld next appmnt for 4/20 MON 8-9
We serviced a
GENERAL ELECTRIC RANGE
Model JGBS61RPSS
Near Pittsford, New York 14534
Trevor
Job Details:
04/07/2026
Disassembled door frame to get access to interior and removed a tiny piece of material from glass. Reassemble and reinstalled door.
We serviced a
GENERAL ELECTRIC WASHER
Model GFW650SPN2SN
Near Rochester, New York 14618
Trevor
Job Details:
04/07/2026
The dial selector is not working properly and jumping past the normal cycle when turned. Customer complaint that sometimes the power button doesn't work and the unit has to be power cycle to turn on. Customer is also concerned about the cleaning cycle time being too short. Spoke to GE tech support and they recommended changing the user interface.GE#21911445; ordrng 1 WH22X34918 (User interface)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rochester, New York 14606
Andres V
Job Details:
04/07/2026
Found timer knob stem broke off and the knob as well. Belt snapped causing no tumble. Timer and knob are covered under S Code: S15110 for parts and labor. Customer has to contact rent a center to get unit covered under warranty.; rqstng P&A on 1 W11685947 (Timer) and 1 W11708423 (Knob) and 1 341241 (Belt)
We serviced a
GE DRYER
Model GFD55GSSN1WW
Near Rochester, New York 14618
Jeremy
Job Details:
04/07/2026
"Dryer noisy while operating. Replaced rear rollers and shafts, noise is still present. Ordering roller, blower and motor. ; ordrng 1 WH03X32157 (Motor) and 1 WE16X33977 (Blower) and 1 WE03X10016 (Roller)"
We serviced a
MAYTAG WASHER
Model MTW6200RW1
Near Rochester, New York 14624
DeVaughn C
Job Details:
04/07/2026
Lid latch failed. Replaced latch then tested. Repair successful. ; used 1 W11670519 (Latch) from stock
We serviced a
GENERAL ELECTRIC DRYER
Model GFD65ESPN1SN
Near Rochester, New York 14618
Trevor
Job Details:
04/07/2026
Customer is concerned that the filter housing needed cleaning. The housing wasn't blocked and needed just periodic cleaning as she has been doing. Advised customer that cleaning with a dryer brush should suffice.
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Rochester, New York 14613
Andres V
Job Details:
04/07/2026
Unit will not agitate or spin. Tested capacitor found it out of range. Replaced capacitor and tested unit. Unit is working properly ; used 1 W11395618 (Capacitor) from stock
We serviced a
MIDEA REFRIGERATOR
Model MDBF18SS
Near Rochester, New York 14624
Zach L
Job Details:
04/07/2026
Freezer drawer installed backwards. Rotated drawer and reinstalled. Unit working properly.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW385ASW0WS
Near Rochester, New York 14621
Andres V
Job Details:
04/07/2026
"Found unit having trouble draining, when inspecting drain hose customer had an extended hose attached to original one that was kinked and causing poor drain. Pointed this out to customer and informed him needed to be fixed so unit drains correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1FTEXSQ00
Near Rochester, New York 14621
Andres V
Job Details:
04/07/2026
"Replaced the evap fan motor, while doing so noticed the defrost drain hole was clogged. I cleared hole, fan is now running properly."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, New York 14626
Zach L
Job Details:
04/07/2026
"No errors codes stored, unit working properly. Customer paused cycle by mistake when trying to start cycle."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW2
Near Rochester, New York 14616
Zach L
Job Details:
04/07/2026
Duplicate call; saved tckt
We serviced a
GENERAL ELECTRIC RANGE
Model JBS60DKCBB
Near Rochester, New York 14623
Trevor
Job Details:
04/07/2026
SQ shipped cooktop to customer. Install new cooktop. Large burner is damage from the broken glass. Ordering new burner.; ordrng 1 RADIANTELEMENT9'-DUAL
WB30X24111 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2778EEZ00
Near Rochester, New York 14612
Zach L
Job Details:
04/07/2026
"Ran all diagnostic functions on unit. Tested all DC powered components, unable to identify any fault. Customer has not experienced issue since speaking over the phone.; dspstn on spec-tagged invntry: 1 W11577195 ICEMAKER"
We serviced a
KITCHENAID OVEN-MW COMBO
Model KOEC730SPS00
Near Canandaigua, New York 14424
Ben H
Job Details:
04/07/2026
Customer complaint is error code for blower fan speed. Replaced faulty blower fan and ACU and tested unit for proper operation
We serviced a
AMANA RANGE
Model AGR6603SFW3
Near Mendon, New York 14506
Jeremy
Job Details:
04/07/2026
"Replaced broil Ignitor for not sparking, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Rochester, New York 14616
Zach L
Job Details:
04/07/2026
"Weak capacitor unable to start motor. Replaced capacitor and tested, unit working properly.; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYN4FS
Near Rochester, New York 14624
DeVaughn C
Job Details:
04/07/2026
Replaced pressure sensor then tested in quick wash cycle. Unit progressed through cycle as designed. Repair successful.
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW4
Near Irondequoit, New York 14622
Dave F
Job Details:
04/07/2026
Replaced belt. Tested to verify proper operation. Unit is working properly.
We serviced a
GENERAL ELECTRIC DRYER
Model GTD48GASW0WB
Near Rochester, New York 14620
Dave F
Job Details:
04/07/2026
Found timer knob wouldn't move to select dry cycle options. Replaced timer and tested to verify proper operation. Unit is working properly .
We serviced a
GENERAL ELECTRIC RANGE
Model PHP9036DT3BB
Near North Chili, New York 14514
Trevor
Job Details:
04/07/2026
Small 2 left burners are not heating on induction cooktop. Touchpad remains turned on even if there is no pot on the burner which should not happen. ; ordrng 1 WB27X50567 (Display w) and 2 WB30X38226 (Burner)s and 1 WB27X50627 (Control board)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model CVE28DP2NBS1
Near Churchville, New York 14428
Trevor
Job Details:
04/07/2026
Ice maker isn't working and causing the ice to melt and drip. New icemaker needed ; ordrng 1 WR30X31922 (Icemaker (tentative))
We serviced a
GENERAL ELECTRIC DRYER
Model PTD70EBPT1DG
Near Webster, New York 14580
Andres V
Job Details:
04/07/2026
"Found rear drum bearing broke off the drum, belt started to shred because of drum not being in place. ; ordrng 1 WE21X23869 (Drum assembly) and 1 WE03X33648 (Belt)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMMS3330RZ01
Near West Henrietta, New York 14586
Jeremy
Job Details:
04/07/2026
Replaced microwave door.
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GWE19JYLHFFS
Near Webster, New York 14580
Zach L
Job Details:
04/07/2026
Replaced rails and door mounts. Door setting properly. Heater gasket into shape. Freezer sealing fully.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Churchville, New York 14428
Trevor
Job Details:
04/07/2026
Customer complaint that washer is constantly spinning and draining for 30 or more minutes. Ordering new control board. Customer unable to provide purchase info.; ordrng 1 W11742939 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Brighton, New York 14620
Dave F
Job Details:
04/07/2026
Replaced drain pump and then control board. Ran a diagnostic cycle to verify proper operation. Unit is working properly.
We serviced a
GENERAL ELECTRIC WASHER
Model PTW700BPT0DG
Near Ontario, New York 14519
Andres V
Job Details:
04/07/2026
Replaced the lid. Transferred the model serial tag to new unit.
We serviced a
WHIRLPOOL DRYER
Model WGD5720RR0
Near Rochester, New York 14612
DeVaughn C
Job Details:
04/07/2026
"Replaced coils, flame sensor, then tested. Unique home dryer venting system. Vent is connected inside wall. Made best connection possible at this time. Should be connected better for optimal safety and performance. Repair successful."
We serviced a
GENERAL ELECTRIC DRYER
Model GTD48GASW0WB
Near Rochester, New York 14619
Dave F
Job Details:
04/07/2026
"Inspected all inner moving parts and saw no issues. Belts is good, pulley is good, and plastic guide on bulkhead is good. The drum didn't seem like the bearing was properly seated. After reassembling(made sure drum is on correctly) and testing, the squealing noise could not be recreated. No repairs were needed.If we have to go back bring:(1) WE3M33- shaft & assembly (1) WE03X27417- idler arm assembly."
We serviced a
GENERAL ELECTRIC RANGE
Model JBS86SP6SS
Near Rochester, New York 14609
Andres V
Job Details:
04/07/2026
Found the left front burner sending power to the cooktop. Theirs a service pointer for needing both front burners replaced. ; ordrng 1 WB30X24111 (LF burner) and 1 WB30T10130 (RF burner)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, New York 14609
Andres V
Job Details:
04/06/2026
Door strike was preventing door from staying close when in a cycle. Widened the door strike so when in door latch makes better contact.
We serviced a
GENERAL ELECTRIC RANGE
Model JGSS66SEL3SS
Near Avon, New York 14414
Ben H
Job Details:
04/06/2026
Customer complaint was oven does not heat up. Found a broken bake igniter. Replaced igniter and tested for proper operation; used 1 12400035 (Ignitor) from stock
We serviced a
JENN AIR DISHWASHER
Model JDTSS244GP0
Near Honeoye Falls, New York 14472
Ben H
Job Details:
04/06/2026
Case number 23053316. Customer complaint is unit started itself. Found Ui panel unresponsive to touch and Intermittently activating the cycle long after button was pushed. Unit will need a new Ui panel. Called safety to document and quoted customer $374.16 for parts and labor. Customer wants time to make decision. If customer calls and wants unit repaired then order Ui panel W11302460
We serviced a
MAYTAG DRYER
Model MGD4005SW0
Near Bloomfield, New York 14469
Jeremy
Job Details:
04/06/2026
Customer complaint that unit is taking too long to dry. Found poor air flow through venting. Dryer is pushed very tight to back wall to allow door to open. Advised customer they need to have venting checked and cleaned or replaced. Unable to verify proper operation with restricted dryer vent. Venting will have to be cleaned or replaced before a potential problem could be diagnosed.
We serviced a
WHIRLPOOL DRYER
Model WED4307SW0
Near Rochester, New York 14621
Zach L
Job Details:
04/06/2026
"Replaced control. Explained to customer that cold weather can cause check vent light to come on. Check vent light did turn on during testing. No blockage in vent, good airflow and heat, unit is working properly. Light will turn off during loads as weather gets warmer."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Honeoye Falls, New York 14472
Ben H
Job Details:
04/06/2026
Customer complaint is unit is still not cleaning dishes. Found wash motor spray was very leak and was block up internally. Replaced sump and motor and tested unit
We serviced a
MAYTAG WASHER
Model MVW4005SW
Near Bloomfield, New York 14469
Jeremy
Job Details:
04/06/2026
Customer complaint that water level not high enough. Customer also stated the laundry is clean and only concerned about water level. Found no fault codes. Diagnostic cycle completed without error. Explained that unit uses less water than her previous unit and if laundry is getting cleaned unit is operating as designed.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW485ASW0WB
Near Rochester, New York 14615
Zach L
Job Details:
04/06/2026
"Knocked, no answer. Called and spoke with customer. Customer did not schedule appointment, issue was resolved by repair last week."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Canandaigua, New York 14424
Jeremy
Job Details:
04/06/2026
Replaced lower Harness for not draining. Checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC236SPS02
Near Canandaigua, New York 14424
Jeremy
Job Details:
04/06/2026
Icemaker thermistor restraint is broken and thermistor is hanging free. Ordering icemaker.; schdld next appmnt for 4/13 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3336SZ01
Near Rochester, New York 14618
Trevor
Job Details:
04/06/2026
Left door replacement and adjustment needed ; ordrng 1 W11759022 (Left Door ss)
We serviced a
GENERAL ELECTRIC DISHWASHER
Model CDT858P4VW2
Near Webster, New York 14580
Andres V
Job Details:
04/06/2026
Customer stated unit was replaced and no longer needed service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RZ00
Near Rochester, New York 14619
Trevor
Job Details:
04/06/2026
Slow or no ice production due to a frozen block of ice in the ice maker fill chute. Remove ice blockage and retest it okay.
We serviced a
WHIRLPOOL WASHER
Model WFW4720RW0
Near Fairport, New York 14450
Ben H
Job Details:
04/06/2026
Customer complaint is unit does not spin. Tested unit in diagnostic mode and it would not drain. Check drain filter and found buildup in the drain screen. Cleaned filter and tested unit for proper operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM05
Near Rochester, New York 14610
Trevor
Job Details:
04/06/2026
Refrigerator is plugged out and customer says there was no cooling in fridge and not freezing in the freezer. Plug fridge in and waited for a frost pattern but there was none except a small amount on the inlet evap tube. The fridge has a sealed system problem . Compressor will need to be changed. Order a new compressor which comes with dryer. Ordering loc rings.; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Loc ring) and 1 W11504431 (Loc ring) and 1 W11504416 (Loc ring) and 1 W11504430 (Loc ring) and 1 W11506619 (Loc ring) and 1 W11504445 (Loc ring) and 1 W11504447 (Loc ring)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Ontario, New York 14519
Andres V
Job Details:
04/06/2026
Unit is having intermittent issue stops in the middle of the cycle. Theirs a F2E1 error code but tech sheet does not show code for that. Customer stated when unit stopped their was no suds inside and cycle would not continue. Customer canceled cycle and unit stayed stuck on drain. We checked float switch for continuity and make sure it is making contact. ; ordrng 1 W11683480 (ACU)
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RZ0
Near Walworth, New York 14568
Andres V
Job Details:
04/06/2026
Unit was leaking caused by spray arm falling Off and suds . Customer has water softener in house combination of that with spray arm off cause a large amount of suds. Reccomended customer uses affresh pods to help clean soap residue.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LWO
Near Penfield, New York 14526
Andres V
Job Details:
04/06/2026
Found broken wire on lower harness. Replaced harness and ran diagnostic cycle to verify proper operation. Unit is working properly.; used 1 W11643701 (Lower harness) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958DEM00
Near Hilton, New York 14468
Zach L
Job Details:
04/06/2026
"Ice maker motor lost position, unable to rotate. Replaced ice maker. New ice maker cycled and filled properly.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"
We serviced a
MAYTAG RANGE
Model MER4800PZ0
Near Victor, New York 14564
Jeremy
Job Details:
04/06/2026
"Replaced control for oven not maintaining temp, checks good."
We serviced a
WHIRLPOOL WASHER
Model LA555OXPW7
Near Brockport, New York 14420
Zach L
Job Details:
04/06/2026
"Replaced filter and clutch. Tested, unit working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS00
Near Pittsford, New York 14534
Ben H
Job Details:
04/06/2026
Replaced faulty optics and tested unit for proper operation
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fairport, New York 14450
Jeremy
Job Details:
04/06/2026
Customer described odd smell and felt very hot air at exterior vent. Unit is cycling at proper temps and air flow is good. I did not notice any odd smells. Unit operating as expected.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Churchville, New York 14428
Zach L
Job Details:
04/06/2026
"Washplate seized onto drive shaft, unable to remove. Will need to destroy washplate to complete repair. Leaving parts with customer until next visit.; ordrng 1 W10902814 (Washplate)"
We serviced a
GENERAL ELECTRIC RANGE
Model PT7550SFSS
Near Penfield, New York 14526
Andres V
Job Details:
04/06/2026
"Case #218625633Tested lower oven on a 350 bake cycle. Could not recreate issue. Reached out GE tech line, they suspect the relay is getting stuck closed. They reccomended replacing the control and the temp sensor; ordrng 1 WB27X26042 (Lower oven ACU) and 1 WB21X10165 (Lower oven temp sensor)"
We serviced a
GENERAL ELECTRIC OVEN
Model CTS70DP2N4S1
Near Rochester, New York 14607
Trevor
Job Details:
04/06/2026
Oven is heating normally but will shut down occasionally and will not be responsive to touch. Customer has to reset breaker to restart oven. Getting communication error between UI and control board in diagnostics. Ordering new UI.; ordrng 1 WB56X47974 (UI)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Victor, New York 14564
Jeremy
Job Details:
04/06/2026
"Customer complaint unit not spinning on quick wash or delicates. Found spin setting turned off. Turned spin speed up, unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF336SPS01
Near Farmington, New York 14425
Ben H
Job Details:
04/06/2026
Replace broken switch and Tested for proper operation
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Canandaigua, New York 14424
Ben H
Job Details:
04/06/2026
Replaced broken harness and tested unit for proper operation
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Rochester, New York 14610
Trevor
Job Details:
04/06/2026
Rear dryer felt is loose from drum due to a bent burner shield making contact with drum. Secured loose felt to drum and straightened bent burner shield. Dryer is tumbling normally.
We serviced a
GE WASHER
Model GUD27GSSJ1WW
Near Victor, New York 14564
Jeremy
Job Details:
04/06/2026
Unit making grinding noise. Found shifter hub stripped causing belt to slip. Ordering hub and belt.; ordrng 1 WH01X28559 (Shifter Hub) and 1 WH01X20436 (Belt) and 1 Sh15 (Shipping)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Rochester, New York 14610
Andres V
Job Details:
04/06/2026
Case # 23117557Took temp readings in fridge and freezer and found temps were in range. Customer showed a photo of fridge wide open with no lights inside but was cooling. Advised customer it could be a bad door switch thats working intermittently. Customer agreed to repair. Replaced door switch and unit operating properly.; ordrng 1 W11384469 (Rocker switch)
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model PXD22BYPDFS
Near Webster, New York 14580
Zach L
Job Details:
04/03/2026
Sealed system is restricted. Low side at -28 high side at 30 system will not equalize. Needs new drier and flush with nitrogen.; ordrng 1 WR87X30875 (Drier) and 2 WR97X10075 (5x4)s and 2 WR97X10140 (3x2)s and 1 WR97X10036 (8x6) and 1 WR97X10021 (8x8) and 2 W10913906 (Process tube)s
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GWE19JYLHFFS
Near Webster, New York 14580
Zach L
Job Details:
04/03/2026
"Freezer door tilted, creating gap at top. Needs new rails and mounts.; ordrng 1 WR72X29586 (RH freezer bracket) and 1 WR72X29587 (LH freezer bracket) and 2 WR72X29584 (Freezer rails)s"
We serviced a
GENERAL ELECTRIC RANGE
Model JBS86SP6SS
Near Rochester, New York 14616
Zach L
Job Details:
04/03/2026
Replaced convection fan and tested. No change.; ordrng 1 WB34X31766 (Convection fan cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Rochester, New York 14616
Zach L
Job Details:
04/03/2026
Replaced control and common failure points for DC shorts.
We serviced a
MAYTAG RANGE
Model MGR6600FZ3
Near Rochester, New York 14626
Zach L
Job Details:
04/03/2026
"Replaced main control and tested, unit working properly."
We serviced a
WHIRLPOOL DRYER
Model WGD5720RR0
Near Rochester, New York 14612
Zach L
Job Details:
04/03/2026
Found gas valves would stay open when flame failed to ignite. Intermittent failure in either valves or flame sensor.; ordrng 1 WPW10328463 (Valves) and 1 WP338906 (Flame sensor)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Hamlin, New York 14464
Zach L
Job Details:
04/03/2026
"Found debris caught in drum liner. Removed debris and tested, working properly."
We serviced a
MAYTAG WASHER
Model MFW7020RF0
Near Hilton, New York 14468
Zach L
Job Details:
04/03/2026
Replaced control and tested. All functions working properly.
We serviced a
WHIRLPOOL WASHER
Model LA8860XWQ0
Near Rochester, New York 14620
Andres V
Job Details:
04/03/2026
Found weak windings on motor and clutch slipping causing no spin and when i got unit to spin I was able to hold down basket by hand.; ordrng 1 WP661600 (Motor) and 1 285785 (Clutch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near West Henrietta, New York 14586
Ben H
Job Details:
04/03/2026
Customer complaint is items are free to the back of the fridge. Found food items directly in front of air channel into the fresh food section. Explained to customer there is freezing air coming through that channel and you have to allow proper distance for airflow. Adjusted setting in freezer to allow less cold air into the fridge
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Rochester, New York 14620
Andres V
Job Details:
04/03/2026
"Did software update on unit. Ran a pressure sensor test, did lock test. Tried to start a spin cycle but unit would not shift. I checked underneath unit saw water leaking from the Gearcase and all lower components. Gave customer quote for repair but they want to invest in a new unit."
We serviced a
GE DISHWASHER
Model GDT630PYM6FS
Near West Henrietta, New York 14586
Trevor
Job Details:
04/03/2026
Installed new door seal and gasket.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near West Henrietta, New York 14586
Trevor
Job Details:
04/03/2026
Installed new control board. Tested okay.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EBS09
Near Penfield, New York 14526
Andres V
Job Details:
04/03/2026
Found damper motor struggling to move damper. Replaced damper and tested to verify proper operation. Unit working properly.
We serviced a
GENERAL ELECTRIC DRYER
Model GFD65GSPV0DS
Near Rochester, New York 14624
Trevor
Job Details:
04/03/2026
Customer complaining that touchpad is not responding or selecting cycle randomly. Order a new touchpad.; ordrng 1 WE22X37339 (User Interface)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Panorama, New York 14625
Jeremy
Job Details:
04/03/2026
"Unit not heating and making squealing noise. Replaced faulty element, rollers, idler and belt. Cleaned roller shafts. Unit tested good.; used 1 4392065 (Repair Kit) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW4
Near Irondequoit, New York 14622
Andres V
Job Details:
04/03/2026
Found broken belt. Inspected pulley and rollers. ; ordrng 1 W10849499 (Belt)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near East Rochester, New York 14445
Jeremy
Job Details:
04/03/2026
"Circulation pump not operating. Verified faulty pump, ordering sump.; ordrng 1 W11525550 (Sump)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ11
Near Pittsford, New York 14534
Ben H
Job Details:
04/03/2026
Case number 23094251. Customer still having intermittent noise issue. Still unable to replicate issue in the house. Sent a video provided by customer to tech Line and they have not heard that noise before and did not recommend replacing any parts and advised that unless the noise happens in the house while Im there no repair can be made. Customers to monitor unit and if the noise returns get as many videos from different angles as possible