Near Hamlin, New York 14464
Dave L
Job Details:
06/18/2020
RANGE FRIGIDAIRE FGGF3058RFA
Q1 no q2 no q3 no Unit was not lighting properly due to a weak ignitor. Replaced ignitor. Unit tested good.; used 1 12400035 (IGNITOR) from stock
Near Caledonia, New York 14423
Steve
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS526SIAE00
Found harness under door is broken. Repaired wire and ice maker is working at the moment. The unit needs a door LW10334261 the door is no longer available.
Near Hilton, New York 14468
Dave L
Job Details:
06/18/2020
DRYER WHIRLPOOL WED4815EW1
Q1 no q2 no q3 noUnit was not heating due to incorrect voltage to the dryer. 0vac between l1 and l2. Door catch was very tight preventing door from shutting. Replaced catch. Door shuts properly. Recommending that the customer have a licensed electrician repair voltage issue. Verbal signature ; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH
Near Canandaigua, New York 14424
Dave F
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"F4E3 wash pump error F7E1 heater error F3E3 found the wash pump not turning on . Found the was pump connector was not connected to motor and motor was broke . Control is not sending the correct amount of power to wash pump . Checked wire harness tested good .heater tested good . Hole in the feed tube to the top rack . Ordering sump , control , feed tube ; ordrng 1 W11025157 (pump&motor) and 1 W10671930 (tube-feed) and 1 W10906426 (cntrl-elec)"
Near Rochester, New York 14616
Dave L
Job Details:
06/18/2020
RANGE WHIRLPOOL WFG975H0HZ0
Unit is not lighting on cooktop it oven due LP conversion being installed. Referred customer back to dealer since original equipment was not given to the customer. Burners did not solve issue left them with the customer
Near Honeoye Falls, New York 14472
Dave F
Job Details:
06/18/2020
DISHWASHER KENMORE 665.14742N510
Replaced wash pump . Tested unit in diagnostics. Tested good . Heater is working .
Near Pittsford, New York 14534
Dave F
Job Details:
06/18/2020
REFRIGERATOR JENN AIR JSC24C8EAM00
Replaced compressor for being noisy. Replaced fresh food evap for leaking and up drier. Tested unit . Tested good .
Near Victor, New York 14564
Dave F
Job Details:
06/18/2020
MICROWAVE KITCHENAID KMHC319EBS4
Replaced door for buttons not working on the unit . Tested unit . Tested good .
Near Fairport, New York 14450
Steve
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
31k ice maker 7 k fresh food section 21 k freezer .. sr 7727893099 ..replaced fresh food section thermistor as per Andrew at tech line Instructions ; ordrng 1 DATALOGGERS
Near Spencerport, New York 14559
Dave L
Job Details:
06/18/2020
DRYER WHIRLPOOL WED4815EW0
q1 no q2 no q3 no Checked dryer for abnormal noises and drum alignment. Unit checks okay drum sits as it should. Inspected rollers and idler. Checked venting with airflow tester. Vent checks good Verbal signature
Near Rochester, New York 14608
Evan
Job Details:
06/18/2020
WASHER AMANA NFW7200TW
Customer stated that unit was not draining. Upon arrival inspected drain pump. Impeller was clear of debris. Following tech sheet checked voltage for pump at control connections CN10 and CN5 on control. Control is failing to send 120v to pump. Unit needs control but is no longer available. Collecting service call fee
Near Rush, New York 14543
Steve
Job Details:
06/18/2020
WASHER MAYTAG MVWX655DW1
Replaced drain pump for seized pump and not draining. The washer tested good.
Near Rochester, New York 14620
Evan
Job Details:
06/18/2020
DRYER KENMORE 110.669425
Attempted to replace motor but blower wheel is seized on motor shaft. Blower wheel will need to be broken in Order to remove. Ordering blower wheel ; ordrng 1 WP697772 (BLOWER WHEEL )
Near Victor, New York 14564
Steve
Job Details:
06/18/2020
RANGE WHIRLPOOL WEE750H0HZ1
Replaced ui for unresponsive. The range tested good.
Near Rochester, New York 14626
Dave L
Job Details:
06/18/2020
FREEZER WHIRLPOOL WZF34X18DW03
Replaced evaporator and compressor due to unit not cooling. Replaced control and thermistor due to unit not cycling back on. Unit began cooling and ran for 15 minutes. Unit testing good
Near Fairport, New York 14450
Steve
Job Details:
06/18/2020
DRYER WHIRLPOOL MED6630HW
Tested dryer and found vent is starting to get plugged. Tested read good for gas poor for electric. Customer stated that it would not start all the time. Informed of capacitive touch and hands need to be warm when choosing options. The dryer did not turn off. May have been due to small loads on sensor dry not contacting sensors. The dryer tests good. ; dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR
Near Fairport, New York 14450
Steve
Job Details:
06/18/2020
WASHER WHIRLPOOL WFW6620HC0
Replaced bellow for ripped bellow that was causing leak. The washer tested good.
Near Rochester, New York 14610
Evan
Job Details:
06/18/2020
RANGE WHIRLPOOL WFE515S0JW0
Cooktop is beginning to have same issue as before element glass is becoming deformed due to element being to close to glass. Ordering element and cooktop ; ordrng 1 W11178790 (COOKTOP ) and 1 WP8273992 (ELEMENT )
Near Rochester, New York 14618
Evan
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Replacing fan due to original fan stopping unit from running due to voltage draw from fan when running. Replaced fan. Ran diagnostic cycle. Unit tested good
Near Pittsford, New York 14534
Evan
Job Details:
06/18/2020
DRYER WHIRLPOOL MGDC465HW0
Customer stating they are experiencing longer dry times. Ran unit on timed dry on high heat and watched unit cycle burner flame on and off. Unit is cycling as it should. Used dryer vent test kit to test airflow. Unit tested for poor airflow. Unit itself is working as it should. Recommended customer have vent cleaned to improve performance. Unit tested good
Near Rochester, New York 14617
Dave L
Job Details:
06/18/2020
OVEN FRIGIDAIRE FGGF3058RF
Replaced weak bake ignitor that was causing ignition issue. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
Near Webster, New York 14580
Evan
Job Details:
06/18/2020
OVEN DOUBLE WHIRLPOOL WGG755S0BS03
Replacing gas valve due to unit failing to send voltage to ignitors. Replaced valve. Ran test bake cycle in each oven. Unit tested good
Near Rochester, New York 14618
Dave F
Job Details:
06/18/2020
50#IM 18' FS KITCHENAID KUID508HBL00
Unit not powering on called techline SR 7728088620. Moved unit . Unit turned on . Techline talked about drain hose and drain pump . Unit drain pump did not turn on . Tapped drain pump . Pump started to drain water out . Ordering drain pump W10825875 and one screw that was missing for cover WP3400884 .; ordrng 1 W10825875 (pump) and 1 WP3400884 (screw)
Near Webster, New York 14580
Evan
Job Details:
06/18/2020
WASHER WHIRLPOOL WFW5620HW0
Replacing cold water valve due to threads being stripped on old valve. Replaced water valve. Tested unit. Unit tested good
Near Rochester, New York 14621
Evan
Job Details:
06/18/2020
DRYER GE DSKP333EC5WW
Unit is not heating discovered that ambient thermostat tested open. Cannot locate thermostat on parts breakdown.; schdld next appmnt for 6/23 TUE !
Near Rochester, New York 14618
Steve
Job Details:
06/18/2020
50#IM 15' FS WHIRLPOOL GI15NDXXQ2
Replaced grid that was broken and thermistor for not correct thermistor. The ice machine tested good.
Near Ontario, New York 14519
Dave F
Job Details:
06/18/2020
DRYER MAYTAG PYGT444AWW
"Dryer not heating . Found voltage going to ignitor but was turning on . Unit needs new ignitor ordering WP31001556. Rollers not spinning well . Cleaned shafts and rollers . Tested good .; ordrng 1 WP31001556 (igniter), dspstn on spec-tagged invntry: 1 341241 BELT 1 LA-1053 FUSE-THERMAL , and 1 WP31001096 ROLLER"
Near Rochester, New York 14612
Dave L
Job Details:
06/18/2020
WASHER MAYTAG MVWB855EDC
Unit was not operating due to lid unlock failure. Replaced latch. Bezel that latch attaches too was cracked. I was able to repair it with a screw. The repair is ugly. The customer was okay with the bezel repair since it does not affect operation; used 1 W10810403 (LID LOCK ASSY) from stock
Near Honeoye Falls, New York 14472
Steve
Job Details:
06/18/2020
DISHWASHER KITCHENAID KDTM354DSS3
"Replaced vent, controland ui for no operation. The dishwasher tests good"
Near Honeoye Falls, New York 14472
Steve
Job Details:
06/18/2020
DRYER WHIRLPOOL WED5620HW1
Tested dryer. Vent is good. Temps are good. The dryer is stacked on washer and washer may have not spun clothes put enough due to excessive shaking.
Near Webster, New York 14580
Dave L
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF540CWHW01
Replaced controls and thermostat due to cooling being interrupted. Unit has worked okay since last visit. Customer to monitor ; dspstn on spec-tagged invntry: 1 5303917954 THERMOSTAT-DEFROST 55
Near Rochester, New York 14609
Evan
Job Details:
06/18/2020
DRYER MAYTAG MEDX655DW1
Customer stating that unit will not heat. Upon inspection discovered that wires at thermostat were not connected to thermostat. Connected terminal and tested unit. Unit began to heat properly once doing so. Unit tested good
Near Rochester, New York 14616
Evan
Job Details:
06/18/2020
WASHER WHIRLPOOL MVWC465HW2
Customer stating unit is full of water and will not drain. Upon inspection discovered that pump is receiving proper voltage but will not run pump impeller. Ordering drain pump ; ordrng 1 W10919003 (DRAIN PUMP)
Near Webster, New York 14580
Dave L
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03
Q1 no q2 no q3 no Nsi dispatch 7111067-01Unit has melted everything in the freezer. And the fan was making a loud noise. Unit has a full frost pattern in freezer on arrival. Checked defrost in diagnostics. Defrost components testing good. Switched unit to 8 hour defrost mode. Fresh food section at temperature. Verbal signature
Near Webster, New York 14580
Dave L
Job Details:
06/18/2020
REFRIGERATOR GE GNE26GSDCSS
Replaced stuck fresh food fan. New fan tested good. Customer to monitor
Near Honeoye Falls, New York 14472
Steve
Job Details:
06/18/2020
WASHER WHIRLPOOL WFW5620HW0
Found legs were not fastened to washer and may have vibrated out of place causing washer to shake. Lowered all legs and fastened nut to bottom of washer and washer is stable now.
Near Rush, New York 14543
Steve
Job Details:
06/18/2020
WASHER MAYTAG MHW6630HW0
"Ordering motor, control and deflector for vent leaked on motor and it will not spin In high speed. ; ordrng 1 W11322883 (CONTROL) and 1 W11354542 (STATOR MOTOR) and 1 W11409996 (DEFLECTOR )"
Near Rochester, New York 14618
Evan
Job Details:
06/18/2020
DRYER WHIRLPOOL GGW9200LW1
Customer stated that unit is still flashing E1 code for thermistor testing open. Checked resistance of new thermistor. New thermistor tested good. Checked resistance again at control to confirm harness is good. Was getting same resistance reading as before. Harness tested good. Control is causing issue and part is NLA. Removing thermistor that was installed. Please reimburse customer for part and labor.
Near West Henrietta, New York 14586
Steve
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Found ice dispenser motor covered in ice and not working at all. Ordering motor. ; ordrng 1 W11202789 (DISPENSER MOTOR)
Near Brockport, New York 14420
Dave L
Job Details:
06/18/2020
DISHWASHER MAYTAG MDB8959SFZ4
Unit had not filled the last few times the customer tried to run the unit. Open float /no water error in diagnostics. Unit working as expected after checking float. Found excess sudsnin the unit likely causing the issue. Cleared and tested. Customer to monitor
Near Brockport, New York 14420
Dave L
Job Details:
06/18/2020
DRYER MAYTAG MEDX655DW1
Unit was making a thumping noise and door handle fell off. Found several screws and other metal debris in drum felt causing the noise. Re attached door handle. Unit tested good .
Near Hilton, New York 14468
Dave L
Job Details:
06/18/2020
WASHER MAYTAG MVWB765FW3
Q1 no q2 no q3 no Replaced damaged dispenser drawer. Tested in diagnostics. Unit testing okVerbal signature
Near Pittsford, New York 14534
Dave F
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Kick panel missing fasteners and front of unit was dented . Replaced panel . ; dspstn on spec-tagged invntry: 2 WPW10503548 FASTNER
Near Webster, New York 14580
Dave L
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRT311FZDZ01
"Replaced evaporator due to a low side leak causing poor cooling. Unit held a vacuum and began cooling after it was charged. Customer to monitor. Advised that this unit will not perform as well sitting in a garage that is not climate controlled and will not operate properly at all during winter in cold temperatures ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE , used 1 W10913906 (VALVE 1/4") from stock"
Near Rochester, New York 14608
Steve
Job Details:
06/18/2020
RANGE KENMORE 79073032310
"Quoted for ignitor replacement. ; rqstng P&A on 1 12400035 (igniter,oven), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
Near Webster, New York 14580
Dave L
Job Details:
06/18/2020
REFRIGERATOR MAYTAG MFT2673BEM11
Customer has very small cubes and low water pressure . Needle valveIs restricted and some water pressure returned after turning it off and back on. Customer is going to replace the needle valve
Near Webster, New York 14580
Dave L
Job Details:
06/18/2020
WASHER WHIRLPOOL WFW70HEBW0
Unit had gotten out of balance with a load ofSheets and would not spin out. Checked machine in diagnostics. Ran drain and spin. Unit tested good. Cleaned debris from bellow drain.
Near Fairport, New York 14450
Dave F
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01
Found the hinge to the fresh food door had one loose screw that was jarring the unit and moving everything. Tighten screw . Unit tested good .
Near Rochester, New York 14612
Dave L
Job Details:
06/18/2020
REFRIGERATOR AMANA AFD2535DEB
Replaced dual valve that was leaking. Tested new valve for leaks. Unit testing good
Near Pittsford, New York 14534
Dave F
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDT730PAHV0
Friction pads are worn out . Ordering new ones WP8268961 dispenser gasket falling off .ordering dispenser W10861000; ordrng 4 WP8268961 (pad)s and 1 W10861000 (detergent dispenser)
Near Pittsford, New York 14534
Dave F
Job Details:
06/18/2020
REFRIGERATOR JENN AIR JSC24C8EAM00
Found leak by evap connection. Sealed leaking evap . If problem persists order WPW10643261 evap .
Near Pittsford, New York 14534
Dave F
Job Details:
06/18/2020
OVEN KITCHENAID KOSE500ESS02
Replaced user interface for error code F1E0 . Tested unit . Tested good . Part is covered my manufacturer
Near Hilton, New York 14468
Dave L
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL KDTE334GPS0
Unit is not draining properly. The drain hose has two extensions that are run through the floor and back up to the adjacent sink. The extensions are not necessary and the hoses should never have been installed under the floor. The customer is going to have the installer return to eliminate the extensions and run the hose through the cabinet wall and into the disposal. Hose will then have to be hung at the top of the sink cabinet so it drains down into the disposal. This will prevent debris from the sink fromEntering the drain hose.
Near Hilton, New York 14468
Dave L
Job Details:
06/18/2020
WASHER WHIRLPOOL MHW5630HC0
Retaining spring for the bellows gasket had fallen into the wash basket. Re installed spring. Checked unit for error codes. Found off balance code. Cleared errors.
Near Rochester, New York 14612
Evan
Job Details:
06/18/2020
DRYER GE GTD45EASJ2WS
Customer started that unit is not running. Upon inspection discovered that power cores is causing issue. Cord has short causing issue. Customer to contact store for replacement cord as unit is brand new along with cord
Near Rochester, New York 14624
Steve
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB01
Instructed customer about water reservoir in refigerator and show customer where it is. The water will be as cold as refrigerator temperature. The refrigerator tests good.
Near Rochester, New York 14623
Steve
Job Details:
06/18/2020
REFRIGERATOR MAYTAG MFI2569YEM2
Ordering control for no operation. ; ordrng 1 WPW10312695 (electronic control)
Near Rochester, New York 14626
Evan
Job Details:
06/18/2020
WASHER WHIRLPOOL MVWC565FW2
Replacing power cord due toUnits original cord having short in cord causing unit not to send power to control. Replaced cord. Ran diagnostic cycle. Unit tested good
Near Rochester, New York 14626
Evan
Job Details:
06/18/2020
DRYER GE DSKP333EC6WW
Customer stated that unit was not heating. Tested all fuses and elements on unit while on phone with GE technical assistance. Unit is heating as it should. Unit only produces small amount of heat due to running on 120v. Unit itself tested good
Near Rochester, New York 14607
Evan
Job Details:
06/18/2020
WASHER WHIRLPOOL WFW94HEXW2
Customer stated that unit is flashing f6e1 code. Code pertains to MCU failure. MCU will need to be replaced. Quoted customer for repair. Customer does not want to proceed at this time. Collecting service call fee
Near Rochester, New York 14624
Steve
Job Details:
06/18/2020
REFRIGERATOR KENMORE 253.7113211
Found compressor ripening but not cooling. The unit needs sealed system work. Customer is going to replace.
Near Hilton, New York 14468
Dave L
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Replaced evaporator fan motor due to unit not cooling
Near Rochester, New York 14624
Steve
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Replaced compressor and evaporator due to previous failed sealed system work on u it and not cooling. The refigerator tests good
Near Pittsford, New York 14534
Dave F
Job Details:
06/18/2020
REFRIGERATOR JENN AIR JFC2089HPY
Found the freezer door was out of alignment. Adjusted the door . Melted ice . Tested unit . Tested good .
Near Rochester, New York 14624
Steve
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF560SEHW00
Customer is concerned the water is warm from dispenser. Instructed customer the reservoir holds water in back of refigerator and that is as cold as refrigerator. The water is intended to be used with ice and the onlyway to cool water in reservoir is turn fresh food section temp down but would not want anything to freeze.
Near Rochester, New York 14623
Steve
Job Details:
06/18/2020
DISHWASHER MAYTAG MDB4709PAM4
Found little to no water coming to machine. Customer is going to seek plumber
Near Hamlin, New York 14464
Dave L
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Freezer door rails were mod aligned causing frost build up. Aligned freezer door rails and feted light switch. The noise the customer was concerned with was the water valve energizing. Unit checks ok
Near Rochester, New York 14609
Dave L
Job Details:
03/16/2020
DISHWASHER KITCHENAID KDTE104ESS1
Unit is not washing due to an open wash motor. Replaced sump assembly. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Canandaigua, New York 14424
Dave F
Job Details:
03/16/2020
WASHER MAYTAG MHW5630HW0
Replaced drain pump on unit for having a seized pump . Tested unit in auto diagnostics. Unit tested good . Unit already has vent tube coupler .
Near Webster, New York 14580
Dave L
Job Details:
03/16/2020
RANGE MAYTAG MER8674AS0
Replaced open bake element. Unit tested good
Near Rochester, New York 14610
Dave F
Job Details:
03/16/2020
MICROWAVE WHIRLPOOL WMHA9019HV1
Called techline Sr 7727373759. Techline suggested the unit needs to be on a dedicated circuit. The microwave and the range are tied together. Both units have F6E0 communication error codes . Customer will have to fix power issue before any further repairs .
Near Rochester, New York 14609
Dave L
Job Details:
03/16/2020
DRYER MAYTAG MEDC215EW
Customer concerned with long dry times and a noise in the dryer. Tightened front panel to bulkhead to eliminate vibrations. Tested airflow with electronic vent tester. Airflow tested poor. Recommending that the customer have the venting professionally cleaned.
Near Penfield, New York 14526
Dave F
Job Details:
03/16/2020
REFRIGERATOR MAYTAG MFI2569VEW
Replaced fresh food thermistor. For over cooling . Tested unit in diagnostics in thermistor temp test . Tested good .
Near Fairport, New York 14450
Dave F
Job Details:
03/16/2020
FREEZER WHIRLPOOL WZF34X20DW01
Replaced compressor and installed UV Drier . . Unit is now cooling . Tested good
Near Rochester, New York 14624
Steve
Job Details:
03/16/2020
DISHWASHER WHIRLPOOL WDF330PAHT1
Replaced pad on hinge for not holding door open. The door tested good.
Near Fairport, New York 14450
Dave F
Job Details:
03/16/2020
REFRIGERATOR KENMORE 106.5177351
Ice maker is not cycling all the way . Went into diagnostics thermistor on ice maker tested open . Unit needs ice maker W10873791 ordering . Top right led in freezer is out . Ordering LED W11130208; ordrng 1 W10873791 (icemaker) and 1 W11130208 (module)
Near Rochester, New York 14620
Steve
Job Details:
03/16/2020
OVEN GE JGBP30DEA4WH
Replaced ignitor for no bake. The range tested good; dspstn on spec-tagged invntry: 1 4342528 IGNITOR-ROUND
Near Fairport, New York 14450
Dave F
Job Details:
03/16/2020
DISHWASHER KITCHENAID KDTE254ESS2
Diverter to wash pump is leaking and causing the unit to short out . Ordering wash pump W10902372; ordrng 1 W10902372 (pump&motor)
Near Rochester, New York 14607
Dave L
Job Details:
03/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Left dispenser on desk
Near Pittsford, New York 14534
Steve
Job Details:
03/16/2020
REFRIGERATOR GE PFS22MBWAWW
Replaced freezer thermistor for broken thermistor. Customer to monitor
Near Brighton, New York 14620
Steve
Job Details:
03/16/2020
STACKED LAUNDRY WHIRLPOOL LTE5243DQA
Helped Dave. Washer tested good.
Near Victor, New York 14564
Steve
Job Details:
03/16/2020
MICROWAVE WHIRLPOOL WMH32519HB3
Sr#7727376553Tested microwave and found no abnormal noises. Customer complained of getting shocked while using user interface. Could not replicate. Called tech line to document. Also documented with safety team. The customer had a video of noise and it sounded like a turntable motor. The turntable motor was working as expected while in the home. Safety sr# 7727327777
Near Rochester, New York 14621
Dave L
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW6200VW0
Replaced hub due to unit not spinning. Unit tested good after install
Near Brighton, New York 14620
Dave L
Job Details:
03/16/2020
STACKED LAUNDRY WHIRLPOOL LTE5243DQA
Replaced suspension transmission and drive parts due to unit out of balance. Unit tested good after install
Near Rochester, New York 14610
Steve
Job Details:
03/16/2020
DISHWASHER WHIRLPOOL KUDS35FXSS9
Replaced inner door seal for random leaking. Tightened float switch nut. The customer to monitor.
Near Webster, New York 14580
Dave L
Job Details:
03/16/2020
MICROWAVE JENN AIR JMW3430DS02
Replaced UI due to communication error unit tested ok. Oven cooling fan is not turning hit getting power ordering fan ; rqstng P&A on 1 W11245567 (blower)
Near Rochester, New York 14618
Steve
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Ordering diffuser for noisy damper and not finding home position. ; ordrng 1 W11164593 (DIFFUSER)
Near Rochester, New York 14609
Dave L
Job Details:
03/16/2020
DRYER AMANA NED4655EW1
"Found heater assembly detached from its clips behind back panel. Ordering heater and high limit. ; ordrng 1 279816 (thermal cut off hi) and 1 279838 (element,heater), used 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, New York 14626
Dave L
Job Details:
03/13/2020
DISHWASHER FRIGIDAIRE FGID2474QF
Adjusted door panel
Near Rochester, New York 14626
Dave L
Job Details:
03/13/2020
DRYER MAYTAG MGD6000XW0
Checked unit for not running or heating. 120VAC to control and console. Relay will not close. Checked fuses and thermostats. Console will not shut off when plugged in. Console is discontinued. Customer is going to replace
Near Canandaigua, New York 14424
Dave F
Job Details:
03/13/2020
WASHER MAYTAG MVWC415EW2
F0E2 over suds condition . Checked customers soap . One was not HE . Also has powder soap . Calibrated unit ran in diagnostics.unit tested good .
Near Honeoye Falls, New York 14472
Dave F
Job Details:
03/13/2020
REFRIGERATOR KITCHENAID KRFC302ESS02
Replaced damper for being noisy . Tightened door handles . Tested unit . Tested good
Near Walworth, New York 14568
Dave F
Job Details:
03/13/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
"Replaced left hand fresh food door , door is now sealing as expected. . Tested unit . Tested good ."
Near Pittsford, New York 14534
Dave F
Job Details:
03/13/2020
RANGE KITCHENAID KSGG700EBS1
called techline SR 7727356755 . Checked flame on burner had some orange to it . Adjusted cover to gas burner underneath. . Ran unit for multiple cycles . Did not smell any gas . Checked connections at regulator . No leaks . Adjusted drawer on unit to close the same . Unit tested good .
Near Rochester, New York 14620
Dave F
Job Details:
03/13/2020
REFRIGERATOR AMANA AFF2534FEW
Unit has no refrigerant in it . Compressor is running . Quotes customer with evap and dye drier . Customer will look into a new unit .
Near Webster, New York 14580
Dave L
Job Details:
03/13/2020
OVEN WHIRLPOOL WEG745H0FS0
Replaced oven flameSpreader and baffle parts due to poor ignition. Documented with Techline to update file
Near Irondequoit, New York 14617
Dave L
Job Details:
03/13/2020
WASHER WHIRLPOOL MVWC465HW0
Replaced actuator due to unit staying locked intermittently. Documented issue with Techline as this is probably being caused by electrical inference. Unit is not on a dedicated circuit. Customer to monitor issue with new actuator. If problem persists the customer must have unit on a dedicated breaker before anything else can be done. sr7727353571; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR
Near Irondequoit, New York 14622
Dave L
Job Details:
03/13/2020
DRYER WHIRLPOOL WED4850HW0
Customer was putting Pyrex crystals in the dryer. This has completely restricted the vent. Removed powder from vent and blower. The heater tested open. Replaced heater. Unit tested good; used 1 279838 (ELEMENT) from stock
Near Webster, New York 14580
Dave L
Job Details:
03/13/2020
RANGE WHIRLPOOL WFG550S0HZ1
Replaced hinges due to left side of door not sealing. Door now seals properly
Near Webster, New York 14580
Dave L
Job Details:
03/13/2020
FREEZER FRIGIDAIRE FFFU14F2QWG
Replaced thermostat. Unit began cooling