Near Rochester, NY 14618
Evan
Job Details: 09/19/2019
DISHWASHER GE GDT720SGF0WW Customer stated that unit was producing loud noise while running. Upon inspection discovered that noise was coming from wash motor. Unit is also leaking from motor. Ordering wash motor ; ordrng 1 WD49X23782 (WASH MOTOR )
Near Victor, NY 14564
Steve
Job Details: 09/19/2019
REFRIGERATOR KITCHENAID KSSO48QTB02 Sr# 7725866579 called tech line for no auger motor. Found the control to dispenser is only sending 74 volts and the auger motor is open. Customer would like to think about repair. Rescheduled for next week. ; schdld next appmnt for 9/24 TUE !
Near Geneseo, NY 14454
Steve
Job Details: 09/19/2019
DISHWASHER WHIRLPOOL WDT970SAHW0 Door will not stayed closed. Ordering hinges. ; ordrng 1 WP8534853 (door hinge RIGHT) and 1 WP8534854 (door hinge LEFT)
Near Fairport, NY 14450
Steve
Job Details: 09/19/2019
REFRIGERATOR KITCHENAID KRFF305ESS02 The top of freezer gasket was not sealing. Shimmed out bottom fasteners on door for better sealing and caulked frame. The freezer tests good.
Near Rochester, NY 14621
Evan
Job Details: 09/19/2019
MICROWAVE WHIRLPOOL WMH53521HZ4 Customer stated that they could not mount unit due to unit missing top left mounting nut. Disassembled unit. Found that nut and bracket were loose inside cabinet. Reinstalled nut and bracket. Reassembled unit. Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 09/19/2019
WASHER WHIRLPOOL TAWS800JQ1 Customer stated that unit will not spin. Upon inspection discovered that lid switch was failing unit was spinning while top was open. Discovered that timer windings had gone bad unit would not engage certain portions of cycle. Unit will also need new clutch and motor coupler was able to stop basket by hand while in spin. Unit will need:Timer WP3948852 $ 161.28Motor coupler 285753A $20.00 Lid switch 3949247V $ 46.00Clutch 285785 $49.00Labor $104.65 Customer does not want to proceed at this time. Also inspected dryer while in home. Unit needs new heater and also push to start switch. Switch we4m416 $20.00Heater assembly $118.03Labor $ 104.65 Plus tax Customer will contact office if he would like to proceed with either repair
Near Rochester, NY 14612
Dave L
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Replaced and insulated noisy fan motor
Near Rochester, NY 14621
Evan
Job Details: 09/19/2019
DRYER WHIRLPOOL NGD4655EW2 Customer stated that unit was not heating correctly. Ran test cycle and watched unit cycle flame on and off through burner window. Unit is cycling flame on and off as it should. Watched unit light burner multiple times. Used dryer vent test kit to inspect airflow. Airflow tested good. Did discover while checking temperature inside drum door was sticking on latch. Repaired latch and tested door. Unit tested good
Near Rochester, NY 14608
Steve
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Found the ice bin had ice stuck inside gears. Removed ice. Caulked liner for warm air entering freezer. The ice bi works as expected.
Near Webster, NY 14580
Evan
Job Details: 09/19/2019
DISHWASHER KITCHENAID KDTE104ESS1 Customer stated that unit was not cleaning dishes or dissolving soap. Checked for error codes. Unit is displaying code 4-3 for wash motor not running. Unit needs wash motor. Quoted customer for repair. Replaced wash motor . Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Webster, NY 14580
Evan
Job Details: 09/19/2019
DRYER AMANA NED4655EW1 Replacing thermostat due to unit not cycling heat properly. Replaced thermostat and ran test cycle. Watched temps inside drum cycle up and down. Thermostat is working as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 279838 ELEMENT
Near Irondequoit, NY 14617
Shaiman
Job Details: 09/19/2019
DRYER GE DCCB330GD0WC Replaced ignitor. Repair successful.
Near Palmyra, NY 14522
Dave F
Job Details: 09/19/2019
DRYER WHIRLPOOL WED6620HC0 Dryer not drying clothes or staying on long enough to dry . Tested vent tested good . Called techline SR 7725899601 . Went into diagnostics no error codes . Techline said that this unit has a big drum and if doing small loads or mixed loads the unit may see one item as dry and the others not . Ran unit with clothing in it and is working as expected.
Near Rochester, NY 14616
Dave L
Job Details: 09/19/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 Replaced controls and valve due to water dispensing when ice was selected. Customer to monitor
Near Rochester, NY 14617
Dave L
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRT311FZDT00 "Changed fez gasket, raised both doors and sealed liner to cabinet due to frosting."
Near Webster, NY 14580
Dave L
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS01 Replaced scratch door
Near Webster, NY 14580
Dave L
Job Details: 09/19/2019
REFRIGERATOR KITCHENAID KFIS29BBWH00 Replaced controls per Techline forNot sending voltage to the fill tube heater in the ice maker. Thawed tube using test 19 and then filled the mold in test 45 customer to monitor
Near Gates, NY 14606
Dave L
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced door and gasket due to air infiltration. Self closure on the right side was not engaging causing a poor seal. Adjusted self closure and lowered feet so the freezer door doesn’t bind on the cabinetry
Near Macedon, NY 14502
Dave F
Job Details: 09/19/2019
WASHER WHIRLPOOL WTW4816FW2 "F8E1 long fill error code . Found debris in filter screens . Cleaned screens . Calibrated unit . Ran auto diagnostics. Unit tested good . Tested on regular wash cycle . Tested good . If problem persists order W11170319 control , W11210459 water valve"
Near Fairport, NY 14450
Evan
Job Details: 09/19/2019
DISHWASHER WHIRLPOOL WDT720PADW0 Replacing upper rack mounts due to clips breaking on upper rack. Replaced clips and tested upper rack. Unit tested good
Near Rochester, NY 14609
Steve
Job Details: 09/19/2019
REFRIGERATOR AMANA ARB2259CB Found the compressor is seized. The cost of the repair outweighs the cost of new u it. The customer is going to replace.
Near Rochester, NY 14620
Evan
Job Details: 09/19/2019
DRYER KENMORE 110.659224 Replacing heater due to original heater testing open. Replaced heater and cleaned cabinet. Also greased rollers and pulley. Unit tested good
Near Webster, NY 14580
Steve
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM00 The refrigerator has a no charge. Turned on and found no frost pattern at all. The unit has sealed system leak.
Near Fairport, NY 14450
Steve
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Found frost on left side of freezer. Shimmed out bottom fasteners on door for better door closing. Heated reformed gasket and caulked frame to prevent warm air from entering freezer.
Near Henrietta, NY 14467
Shaiman
Job Details: 09/19/2019
DRYER KENMORE 110.6192311 Tested unit on timed dry. No tissues present.
Near Farmington, NY 14425
Dave F
Job Details: 09/19/2019
DRYER ROPER RGD4516FW Replaced gas coil . Tested unit . Tested good . Unit is staying hot .; dspstn on spec-tagged invntry: 1 WP3387134 THMST-FIX
Near Livonia, NY 14487
Dave F
Job Details: 09/19/2019
WASHER WHIRLPOOL WFW92HEFW0 Water leaking out the front by the bellow . Cleaned glass and bellow . Readjusted the bellow to seal properly. Tested unit in diagnostics. Unit is not leaking . Tested good .
Near Henrietta, NY 14467
Shaiman
Job Details: 09/19/2019
DISHWASHER KENMORE 665.14422N511 "Reports that the unit is not cleaning dishes, & soap not dispensing. Water coming into unit is lukewarm. Suggesting customer to run water at sink before starting dishes."
Near Macedon, NY 14502
Shaiman
Job Details: 09/18/2019
DRYER WHIRLPOOL WHD5090GW0 "Customer concerned about unit not beeping at the end of cycle. UI should be replaced. Returning with console, UI, and knob. ; ordrng 1 W10681353 (OUTTER KNOB) and 1 W10869886 (INNER KNOB) and 1 W11091538 (CONSOLE)"
Near Palmyra, NY 14522
Steve
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found the door handle screw would not screw all the way through handle to fasten tightly. When customer used handle the left side of handle came off and scratched pantry and freezer door. Ordering both doors and handle. ; ordrng 1 W11045125 (handle SO) and 1 W11307257 (FREEZER DOOR SO) and 1 W11307302 (PANTRY DOOR S)
Near Geneva, NY 14456
Steve
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced o troll on back of unit with same result. called tech line again. Ordering Orion board. ; ordrng 1 W11336586 (CONTROL ORION)
Near Spencerport, NY 14559
Dave L
Job Details: 09/18/2019
MICROWAVE GE JVM3160RF2SS Breaking is opening when door is opened while cooking. Ordering switches and housing; ordrng 3 W10915404 (cables)s and 1 WB06X10610 (latch board47.56)
Near Canandaigua, NY 14424
Dave F
Job Details: 09/18/2019
MICROWAVE WHIRLPOOL WML55011HS2 Replaced control . No change .called Techline SR 7725841405 . Checked all parts on unit and found that the magnetron thermostat is open . Jumped thermostat. Tested unit. Stated heating . Techline said to replace thermostat. Ordering part W11125676; ordrng 1 W11125676 (thrmst-fix)
Near Rochester, NY 14623
Shaiman
Job Details: 09/18/2019
DISHWASHER KITCHENAID KDFE104HPS0 Replaced panel and UI. Repair successful.
Near Rochester, NY 14610
Shaiman
Job Details: 09/18/2019
DISHWASHER WHIRLPOOL KUDS35FXSS9 Customer concerned about an intermittent leak. Ran unit twice with no leaks present. Gasket was in bad condition. Replaced gasket. Unit testing good. ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Near Manchester, NY 14504
Steve
Job Details: 09/18/2019
WASHER WHIRLPOOL WTW5000DW1 Replaced hub again for grinding. The repair is covered under appliance tec warranty. ; used 1 W10528947 (HUB) from stock
Near Rush, NY 14543
Evan
Job Details: 09/18/2019
RANGE WHIRLPOOL WFG775H0HZ0 Replacing control due to unit displaying F2e0 error code and control not accepting commands. Replaced control Tested all functions ok control and ran test bake cycle to 350 degrees. Unit tested good ; used 1 W11175139 (CONTROL ) from stock
Near Fairport, NY 14450
Evan
Job Details: 09/18/2019
OVEN KITCHENAID KODE507ESS03 Customer stated unit was producing buzzing noise. Upon inspection checked for error codes.Unit was not displaying any codes at this time. Ran test bake cycle. Could instantly hear noise customer was referring too. Fan is buzzing while in operation. Replaced fan ran test bake cycle. Unit tested good. Could not replicate noise
Near Fairport, NY 14450
Evan
Job Details: 09/18/2019
RANGE KENMORE 66495223711 Customer stated that units oven light would not turn off and oven would not run bake or broil cycle. Checked for error codes. No codes were present. Tested light switch for continuity. Switch tested good. Lights were on regardless of switch being open or closed. Ran test bake cycle. Checked for 240v at element. Unit was not receiving 240v at element. Checked power at control. Control is failing to send power to bake or broil element. Unit will need control board. Unit is still in warranty from sears. Suggesting customer contact them due to part cost being so high. collecting service call fee
Near Rochester, NY 14617
Dave L
Job Details: 09/18/2019
MW-HOOD COMBO MAYTAG MMV5219DE1 Replaced fan resistor and bulb. Fan noise did not change.
Near Pittsford, NY 14534
Dave F
Job Details: 09/18/2019
REFRIGERATOR AMANA AFD2535DEB Found something between the freezer door and the gasket holding it open . Removed object . Door is now sealing as expected.
Near Rochester, NY 14618
Evan
Job Details: 09/18/2019
RANGE WHIRLPOOL WFG770H0FZ0 Customer stated that unit would not light during bake. Upon inspection discovered that unit was having trouble grounding. Replaced harness from DSI board to ignitors. Ran test bake cycle. Unit tested good
Near Lakeville, NY 14480
Dave F
Job Details: 09/18/2019
RANGE GE JBP23DR2WW Replaced right front burner switch . Tested unit . Tested good .
Near Rochester, NY 14612
Shaiman
Job Details: 09/18/2019
WASHER MAYTAG MHW5500FW1 Replaced user interface. Unit testing good.
Near Macedon, NY 14502
Dave F
Job Details: 09/17/2019
DISHWASHER KITCHENAID KUDS35FXWHA Replaced heater W10703867 and pivot clip WPW10082853 on top rack . Tested unit in diagnostics. Tested good .
Near East Rochester, NY 14445
Dave F
Job Details: 09/17/2019
OVEN KITCHENAID KEBC177KSS0 Pre heated oven to 350 checked temperatures. Temperatures were good . The temp gauge inside unit was off. The oven did say that it preheated fast . Suggested replacing sensor. Customer wanted to wait and see . If problem persists order WPW10131825
Near Rochester, NY 14612
Shaiman
Job Details: 09/17/2019
WASHER AMANA NTW4516FW3 Customer concerned about unit not filling with water. F0E2 error code stored. Completed auto diagnostics cycle with no issues. Started a load of clothes with customer to verify. Unit testing good.
Near Rochester, NY 14604
Shaiman
Job Details: 09/17/2019
DISHWASHER WHIRLPOOL WDF310PLAB1 "Customer states unit won’t drain & heat dry no longer works. 7-1 error code stored. Heater would not function in manual diagnostics. Drain motor was working, but draining very slow. Drain pump, heater, and hose should be replaced. Customer declined further repair."
Near Rochester, NY 14612
Shaiman
Job Details: 09/17/2019
DISHWASHER KITCHENAID KDTE334DWH0 Customer concerned about dishes coming out wet and not drying. 7-1 & 3-1 error codes present. Heater was damaged and OWI sensor was unplugged. Replaced heater & plugged in sensor. Unit testing good.
Near Rochester, NY 14612
Shaiman
Job Details: 09/17/2019
WASHER WHIRLPOOL WTW5000DW1 Drain pump was running continuously. Unable to get unit into diagnostics. Customer declined further repair. Sold part to customer.
Near Pittsford, NY 14534
Dave F
Job Details: 09/17/2019
RANGE MAYTAG MGR5775QDS Right front burner not lighting or having s big enough flame . Cleaned burner hear and found the orifice was plugged . Unplugged orifice tested burner . Tested good . Oven ignitor is not lighting . Ordering ignitor WP7432P136-60; ordrng 1 WP7432P136-60 (igntr-oven)
Near Rochester, NY 14616
Shaiman
Job Details: 09/17/2019
WASHER MAYTAG MVWX655EW1 Tub was not seating properly due to worn hub. Replaced hub and calibrated. Unit testing good. ; used 1 W10528947 (HUB) from stock
Near Rochester, NY 14617
Shaiman
Job Details: 09/17/2019
WASHER WHIRLPOOL WTW4855HW1 "Replaced Gearcase, washplate, agitator, & agitator bolt. Repair successful."
Near Rochester, NY 14625
Dave F
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Techline SR 7725878093 called techline unit is still having same issue as before . Hot air is getting into ice door dispenser and causing frost . Door has been replaced . Cabinet is sealed . Techline wants me to order separator and install . Ordering part W11324790; ordrng 1 W11324790 (DOOR-ICE)
Near Ontario, NY 14519
Dave F
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY6 Refrigerator not draining water . Replaced drain tube . Made sure Drain area was clear . Defrosted drain pan . Tested unit . Tested good .; used 1 W10619951 (
Near Ontario, NY 14519
Dave F
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced left hand door for not making ice and wire harness torn on the bottom . Tested unit . Tested good .
Near Ontario, NY 14519
Dave F
Job Details: 09/17/2019
REFRIGERATOR AMANA DRS2663BC Replaced water valve and water filter . Tested unit . Tested good . No leaks .
Near Rochester, NY 14612
Shaiman
Job Details: 09/17/2019
WASHER MAYTAG MHW5500FW1 Unit will not function on command; randomly turns off and flashes lights. User interface should be replaced. ; ordrng 1 W10911042 (USER INTERFACE )
Near Nunda, NY 14517
Steve
Job Details: 09/17/2019
DISHWASHER WHIRLPOOL WDP370PAHW0 Found the drain hose was restricted at the coupler. Removed restriction. The drain is pumping now.
Near Rochester, NY 14610
Steve
Job Details: 09/17/2019
FREEZER WHIRLPOOL WRX988SIBM01 Replaced ice maker for over filling with water. Customer complained of chunky I e and water in pantry. Also complained of temp varying in freezer when not being used.
Near Rochester, NY 14618
Shaiman
Job Details: 09/17/2019
DRYER WHIRLPOOL WED5520SQ0 Wrong part was ordered due to a mistake made in the parts diagram. Ordering correct part. ; ordrng 1 W10168169 (TEMP SELECTOR )
Near Rochester, NY 14616
Steve
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Replaced compressor, tray and evaporator for not cooling. The refrigerator tests good."
Near Webster, NY 14580
Dave F
Job Details: 09/17/2019
DISHWASHER KITCHENAID KDTE104ESS1 "F5E1 door error code . Dishwasher is not finishing cycles . Sometimes will find water at the bottom . Dishes not trying . . Service pointer W11296667 .found rails have corrosion on them and also the reason the door keeps popping open during wash cycle . Top rack rails ready to fail . Dispenser seal come off . Reseated seal. In dispenser door . . Ordering tracks . Service pointer has s code .S22916 ; ordrng 1 W11259785 (track) and 1 W11259786 (track), dspstn on spec-tagged invntry: 1 W10300924V GASKET and 1 WPW10348269 PUMP-DRAIN"
Near Rochester, NY 14624
Steve
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced main control for not sending power to defrost heater. The refigerator tests good.
Near Rochester, NY 14624
Steve
Job Details: 09/17/2019
REFRIGERATOR MAYTAG MZF34X16DW04 Heated and reformed gasket on hinge side due to open gasket that was causing frost. The gasket tesTed good.
Near Penfield, NY 14526
Steve
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced led control board for shorted board that caused no cooling. The refrigerator tests good.
Near Hilton, NY 14468
Steve
Job Details: 09/17/2019
REFRIGERATOR MAYTAG MFI2569YEM0 Replaced main control for no operation. The refrigerator turned on and started cooling.
Near Geneseo, NY 14454
Steve
Job Details: 09/17/2019
DISHWASHER KITCHENAID KDTE334GPS0 Replaced main control and user interface for no power and no sound after resetting connection on previous visit. The dishwasher tests good.
Near Fairport, NY 14450
Dave F
Job Details: 09/17/2019
OVEN-MW COMBO JENN AIR JMW2427DS01 Replaced user interface due to stuck key . Part is covered under manufacture warranty. Tested unit . Tested good .
Near Rush, NY 14543
Steve
Job Details: 09/17/2019
DISHWASHER KITCHENAID KDPE234GPS0 Found wash pump getting power but not running. Ordering motor. ; ordrng 1 W11085683 (pump&motor)
Near Rochester, NY 14624
Shaiman
Job Details: 09/14/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Unit is constantly leaking from the water valve, even when the machine is off. Removed inlet hose and replaced the o ring in the hose. Unit testing good.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 W11084121 SENSOR"
Near Rochester, NY 14611
Shaiman
Job Details: 09/14/2019
RANGE WHIRLPOOL WFG505M0BB1 "Replaced ignitor, unit testing good."
Near Penfield, NY 14526
Shaiman
Job Details: 09/14/2019
DRYER MAYTAG MEDZ600TW2 "Customer concerned about the unit not starting and intermittent glitches. Upon arrival the unit would not turn on instantaneously as it should. Once the unit did turn on, it would not start. F2 error code stored. User interface should be replaced. Customer declined further repair."
Near Rochester, NY 14626
Shaiman
Job Details: 09/14/2019
DRYER WHIRLPOOL WED8540FW0 "No continuity on the heating element, all other fuses testing good. Replaced element. Unit testing good."
Near Rochester, NY 14625
Steve
Job Details: 09/14/2019
DRYER ADMIRAL AED4675YQ1 Tested dryer and it is heating. Tested temps and they ranged from 170 to 140. Heated for ten minutes and the heated turned on and off consistently. The vent tester shows poor venting for electric dryers. Recommended customer clean vent for optimal drying. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT
Near Webster, NY 14580
Steve
Job Details: 09/14/2019
REFRIGERATOR KITCHENAID KBFS20ECMS00 Replaced ice maker for no ice. Repaired water line to fill tube that came off. Removed ice from fill tube. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Rochester, NY 14612
Dave L
Job Details: 09/14/2019
FREEZER WHIRLPOOL WZF34X16DW01 Customer had an event of no cooking. Unit was unplugged for about a week. It was cooling when I arrived. Suspecting defrost issue. Heater worked in diagnostics. Replaced thermistor; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
Near Williamson, NY 14589
Dave L
Job Details: 09/14/2019
REFRIGERATOR WHIRLPOOL KBSD606ESS01 Called tech line about slow ice production. Optics checking ok freezer at -1 evaporator fan in running well and the ice maker has been replaced already. Techline did not recommend a repair SR7725863064 unit takes 3 days to completely fill the bin.
Near Fairport, NY 14450
Dave L
Job Details: 09/14/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Replaced the evaporator and the drier due to unit not cooling. Unit began cooking after install; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
Near Rochester, NY 14615
Dave L
Job Details: 09/14/2019
WASHER MAYTAG MVWC555DW1 Replaced gearcase hub and washplate unit tested good
Near Spencerport, NY 14559
Dave L
Job Details: 09/14/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found unit with UI kit but nothing else operating. Cycling power did not change anything. Reconnected all connectors and plugged unit back in. Unit began cooking. Ran through all loads in diagnostics to try to recreate failure. Was unsuccessful. Ordering controls and valve coil ; rqstng P&A on 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11036448 (solenoid)
Near Webster, NY 14580
Steve
Job Details: 09/14/2019
REFRIGERATOR KITCHENAID KBFS22EWMS5 Removed ice from fill tube for frozen tube again. The ice maker called for water and it tested good.
Near Webster, NY 14580
Dave L
Job Details: 09/14/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced valve. Water still not operating. Found bad diode in the wiring harness. Water operationally after removing tape from splice near the diode. Ordering harness ; ordrng 1 W11171078 (harns-wire)
Near Fairport, NY 14450
Steve
Job Details: 09/14/2019
REFRIGERATOR KENMORE 106.50023.211 Replaced ice maker for not producing ice. The ice maker cycled and called for water.
Near Webster, NY 14580
Evan
Job Details: 09/14/2019
DRYER FRIGIDAIRE FARG4044MW0 Replacing thermal fuse due to original fuse testing open. Replaced fuse. Ran test cycle. Unit tested good. Customer to be reimbursed for original part cost quoted.
Near Webster, NY 14580
Evan
Job Details: 09/14/2019
WASHER MAYTAG MVWC415EW1 Customer stated that unit would not spin. Upon arrival checked for error codes. Unit was displaying error code f5e1 for lid switch fault. Ran test cycle. Lid switch was functioning in test cycle. Ran drain/spin cycle. Unit locked lid and began to spin. Let cycle Finish ran drain/spin again. Unit completed cycle as it should. Can not replicate issue at this time. Quoted customer to replace switch. Customer would like to monitor. If issue happens again please order W11307244 (lid Switch )
Near Ontario, NY 14519
Steve
Job Details: 09/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ0 "Found when flapper is opened for ice, water drips out. Found a small patch of frost on top center of door. Caulked frame in both compartments to prevent warm air from entering unit. Ordering flapper ; ordrng 1 W11172794 (ICE DOOR)"
Near Rochester, NY 14622
Evan
Job Details: 09/14/2019
OVEN WHIRLPOOL RB160PXYB3 Customer stated unit would flash f3 error code when preheating unit above 400 degrees. Code is for temperature sensor. Tech sheet calls for replacement of sensor. Replaced sensor and ran preheat to 375. Unit preheated as it should. Unit tested good. Could not get code to reappear
Near Pittsford, NY 14534
Evan
Job Details: 09/14/2019
MICROWAVE JENN AIR JMW3430DS02 Replacing magnetron due to microwave not heating. Replaced magnetron. Ran multiple test cycles. Unit tested good
Near Fairport, NY 14450
Evan
Job Details: 09/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Customer stating that unit was not making ice intermittently. Upon arrival removed ice bin. Bin was full of ice. Checked ice maker for 120v. Unit had correct voltage. Jumped out ice maker. Rotisserie is spinning as it should. CouldNot replicate issue at this time. Customer to monitor and report back if issue persists. Leaving part with customer
Near Fairport, NY 14450
Steve
Job Details: 09/14/2019
REFRIGERATOR KITCHENAID KRSF505ESS00 "Replaced ice maker for open motor error code. Same result. Found the harness Is broken in the door. Ordering door. ; rqstng P&A on 1 LW10755680 (dor-fip), states that autho needed"
Near Fairport, NY 14450
Evan
Job Details: 09/14/2019
MICROWAVE WHIRLPOOL WMH32519FZ0 Customer stated that unit was producing noise and door was possibly loose. Checked for error codes. No codes were present. Ran multiple test cycles. Door was not loose but could hear noise customer was referring too. Discovered noise was coming from interlock screw being loose tightened both interlock screws. Ran test cycle again. Could not replicate issue. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details: 09/14/2019
DISHWASHER MAYTAG MDB8969SDM0 Customer stated that unit is not washing dishes as it should. Checked for error codes. Unit displaying code 4-3 for wash motor not running. Replaced wash motor. Ran diagnostic cycle. Unit tested good
Near Rochester, NY 14606
Shaiman
Job Details: 09/14/2019
DISHWASHER KITCHENAID KDFE104DSS0 6-6 error code stored. Suggested to turn up temp on the water heater and run water at the sink before starting machine. Customer monitor.; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Rochester, NY 14616
Dave L
Job Details: 09/14/2019
REFRIGERATOR WHIRLPOOL WRF997SDDM00 Replaced open led module. Light came back on
Near Avon, NY 14414
Steve
Job Details: 09/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced fan and harness for evaporator frosted up. Removed all frost. Caulked liner. The refrigerator tests good
Near Fairport, NY 14450
Evan
Job Details: 09/14/2019
DISHWASHER WHIRLPOOL WDT720PADW0 Customer stating that upper rack is falling. Upon inspection discovered that tabs for upper rack mounts had broken causing rack to fall. Ordering upper rack mounts ; ordrng 4 W11157085 (UPPER RACK MOUNT )s
Near Rush, NY 14543
Shaiman
Job Details: 09/14/2019
RANGE WHIRLPOOL WFG525S0HZ1 Hinge was broken preventing unit from closing properly. Replaced hinge. Repair successful.
Near Victor, NY 14564
Steve
Job Details: 09/14/2019
REFRIGERATOR KITCHENAID KSSO48QTB02 Auger motor did not turn on. Ordering auger motor. ; ordrng 1 W10822635 (motor) and 1 WP2318054 (cntrl-elec)
Near Geneva, NY 14456
Steve
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Sr#7725825061 tested refrigerator and all thermistor's passed. The Ff fan is working. The evaporator was frosted, but only on the top. . Called tech line. Turned unit on and it cooled in freezer only. Tested for half hour and cooling never moved to FF section. Ordering control. The tabs on air tower are broken. Ordering air tower; ordrng 1 W10704475 (air-tower) and 1 W11099565 (CONTROL)"