Near Honeoye Falls, NY 14472
Steve
Job Details:
04/12/2019
DISHWASHER WHIRLPOOL KDFE104DSS1
Pump not pushing water hard enough to drain. ; rqstng P&A on 1 3385556 (hose-drain) and 1 WPW10348269 (drain pump)
Near Rochester, NY 14616
Dave L
Job Details:
04/12/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
"Customer experiencing freezing temperatures in the fresh food. Product temperature at 38 on arrival but the milk that was sitting on the top shelf was partially frozen. Large items blocking airflow on the top shelf will cause freezing problems as well as loading its,s touching the back wall. When recommending that the customer move items I was called a "retard" and was told to "get the fuck out the house" and that "they shouldn't have sent my"stupid ass" out to her house. Was getting verbally assaulted out the door and it continued until I entered my vehicle. Sr77824597303"
Near Newark, NY 14513
Dave F
Job Details:
04/12/2019
WASHER WHIRLPOOL WFW9151YW00
Replaced drain pump . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 WPW10730972 PUMP
Near Pittsford, NY 14534
Steve
Job Details:
04/12/2019
MICROWAVE WHIRLPOOL WMH32519HZ3
Sr#7724598804 found sensor not reading humidity. Called tech line and they recommended replace control and humidity sensor. ; ordrng 1 W10833858 (sensor) and 1 W11342846 (CONTROL)
Near Rochester, NY 14626
Shaiman
Job Details:
04/12/2019
DRYER ROPER RED4516FW
Replaced motor.
Near Lyons, NY 14489
Dave F
Job Details:
04/12/2019
WASHER WHIRLPOOL WTW7300DW0
Replaced user interface with one that was already there from previous visits . Calibrated washer and ran unit in diagnostics. Tested good .
Near Geneva, NY 14456
Dave F
Job Details:
04/12/2019
WASHER MAYTAG MVWC565FW1
Washer had error code F8E1 long fill error code and F5E3 lid lock failure Removed water line to find the water valve filters were plugged causing the long fill error code . Removed filters cleaned . Replaced lid lock and ran washer in calibration. Ran auto diagnostics. Washer tested good .
Near Rochester, NY 14617
Shaiman
Job Details:
04/12/2019
WASHER MAYTAG MHW5630HW0
Tested unit in manual and auto diagnostics multiple times. Could not recreate any issues.
Near Rochester, NY 14626
Shaiman
Job Details:
04/12/2019
RANGE WHIRLPOOL WFE770H0FZ2
Multiple door parts and cooktop damaged. Replacing parts accordingly.; ordrng 1 W10872562 (cooktop) and 1 W10903747 (glass-door) and 1 W11205076 (TOP TRIM) and 1 WPW10297318 (liner-door) and 1 WPW10481433 (nameplate) and 1 WPW10618239 (hndle-door)
Near Canandaigua, NY 14424
Dave F
Job Details:
04/12/2019
WASHER MAYTAG MVWB835DW3
User interface knob is not turning when it is turned needs user interface ordering user interface W11115285 and control W11170706 ordering console a well W11102318; ordrng 1 W11102318 (console) and 1 W11115285 (panel-cntl) and 1 W11170706 (cntrl-elec)
Near Webster, NY 14580
Evan
Job Details:
04/11/2019
DRYER WHIRLPOOL WGD94HEAW0
Idler pulley was still sticking cleaning pulley and shaft. Suggesting replacing pulley. Replaced pulley Ran test cycle unit tested good Labor is ATEC warranty Charging for part; used 1 W10837240 (PULLEY-IDLER) from stock
Near Henrietta, NY 14467
Gary
Job Details:
04/11/2019
DRYER GE DHDSR46EE1WW
"Replaced broken belt, tested okay."
Near Rochester, NY 14626
Dave L
Job Details:
04/11/2019
DRYER WHIRLPOOL LGR8648LW0
Unit was not heating due to failing gas coils. Replaced gas coils. Unit tested good. ; used 1 279834 (COIL KIT) from stock
Near Rochester, NY 14616
Dave L
Job Details:
04/11/2019
DISHWASHER KITCHENAID KDTE254ESS1
Checked unit for burner odor. Smelled a slight odor when door was opened. Ran diagnostics. U it functioning as designed. Debris were likely caught under heater in a previous cycle which has caused an odor. Recommending cleaning with afresh.
Near Rochester, NY 14622
Dave L
Job Details:
04/11/2019
REFRIGERATOR WHIRLPOOL KRFC300EBS00
Unit was not dispensing or making ice due to a frozen water bladder. Freed bladdar restriction. Unit testing good
Near Honeoye Falls, NY 14472
Dave F
Job Details:
04/11/2019
DRYER WHIRLPOOL MED7000XG0
Drying not turning on . Found the thermal fuse was blown . Replaced fuse with truck stock WP339251 . Tested unit . Removed error codes . Tested good .; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Pittsford, NY 14534
Dave F
Job Details:
04/11/2019
OVEN-MW COMBO GE JKP90DP3WW
User interface has stuck key causing the oven light to turn on and off . Replaced user interface. Tested unit tested good .
Near Churchville, NY 14428
Gary
Job Details:
04/11/2019
REFRIGERATOR WHIRLPOOL WRF560SMHB00
Water valve leaking through and causing ice buildup at water chute to the icemaker.; ordrng 1 WPW10279909 (valve-inlt)
Near North Chili, NY 14514
Gary
Job Details:
04/11/2019
WASHER WHIRLPOOL WTW4800BQ1
"Drain pump is seized and not draining unit, Unit needs drain pump, see sticky notes.; ordrng 1 WPW10661045 (drain pump)"
Near Rochester, NY 14624
Gary
Job Details:
04/11/2019
COOKTOP WHIRLPOOL WFG525S0HV
"Unit is not sparking at the bake burner consistently but is at the broil, unit has updated insulated harness, ordering DSI. ; ordrng 1 W11162730 (module-spk)"
Near Farmington, NY 14425
Dave F
Job Details:
04/11/2019
MW-HOOD COMBO WHIRLPOOL WMH31017FS0
Door switch on microwave has failed installed interlock W11244494 . Tested door tested good . Microwave making clicking noises and turn table not turning all the time . Found the turn table motor is going bad . Customer may want to repair motor but not right now . Part for that is W10642989 ; used 1 W11244494 (INTERLOCK) from stock
Near Pittsford, NY 14534
Evan
Job Details:
04/11/2019
OVEN WHIRLPOOL RBD275PDQ14
Customer stated unit was flashing error codes upon inspection discovered Unit is flashing f3e2 error code (temp sensor error) Took ohm reading on original sensor.Sensor is failing Ordering temp sensor Returning 4/12; schdld next appmnt for 4/12 FRI 9-12
Near Fairport, NY 14450
Dave F
Job Details:
04/11/2019
RANGE ELECTROLUX EW30ES65GSE
Oven is working as it should no odd noises . Customer will monitor.
Near Rochester, NY 14621
Evan
Job Details:
04/11/2019
RANGE WHIRLPOOL WFE320M0ES2
Customer stated unit was not powering on. Checked incoming voltage. Upon checking voltage discovered that terminal block had broken causing L1 to make contact with cabinet causing control board to short out. Board is not responding to commands. Ordering control Ordering terminal block ; ordrng 1 W11122560 (CONTROL ) and 1 WPW10245259 (TERMINAL BLOCK)
Near Rochester, NY 14617
Evan
Job Details:
04/11/2019
WASHER MAYTAG MVWB300WQ1
"Customer stated they were hearing metal on metal while using machine. Upon inspection discovered bearing was failing causing issue .Replaced bearing Ran test cycle During test cycle unit was struggling to drain water from tub. Pump is working intermittently Ordering drain pump ; ordrng 1 W10536347 (DRAIN PUMP), used 1 W10435302 (BEARING) from stock"
Near Rochester, NY 14626
Shaiman
Job Details:
04/11/2019
MICROWAVE WHIRLPOOL WML55011HB
Right side control panel is damaged. Replacing. ; ordrng 1 W11206155 (RIGHT CONTROL)
Near Spencerport, NY 14559
Gary
Job Details:
04/11/2019
DISHWASHER WHIRLPOOL WDT910SAYM1
"Replaced leaking door gasket, checks okay.; dspstn on spec-tagged invntry: 1 W10300924V GASKET"
Near Rochester, NY 14623
Shaiman
Job Details:
04/11/2019
WASHER WHIRLPOOL WFW5620HW0
Wrong part ordered. Reordering parts.; ordrng 1 W11316255 (VALVE SINGLE) and 1 W11316256 (VALVE DOUBLE)
Near Nunda, NY 14517
Steve
Job Details:
04/11/2019
WASHER MAYTAG MVWX655DW1
Found the washer was bouncing on right front leg. Adjusted all the legs and tested with load of clothing. The washer tested good.
Near Rochester, NY 14626
Dave L
Job Details:
04/11/2019
REFRIGERATOR GE GSCS3PGXCFSS
The fill tube is freezing over preventing water from dispensing. Ordering fill tube heater kit. ; ordrng 1 WR49X10173 (dispenser water tube)
Near Dansville, NY 14437
Steve
Job Details:
04/11/2019
WASHER WHIRLPOOL WFW75HEFW0
Found finish nails in the pump that was stopping the pump from draining. Removed nails and the washer tested good.
Near Livonia, NY 14487
Steve
Job Details:
04/11/2019
DRYER MAYTAG MEDB855DC0
Replaced rollers and idler with maintenance kit for squealing while running the dryer tested good. ; used 1 4392067 (REPAIR KIT) from stock
Near Canandaigua, NY 14424
Steve
Job Details:
04/11/2019
DRYER MAYTAG DCCB330GT0AC
Found lint screen missing and the vent was full of lint. Removed lint. Found blower has bad bearing. The unit will need a blower and possibly a motor. On testing thermostats the one by the burner fell crumbled. The thermostat is discontinued. Recommended customer replace the dryer.
Near Honeoye Falls, NY 14472
Steve
Job Details:
04/11/2019
OVEN WHIRLPOOL KODE500ESS02
Sr#7724591393 called tech line for persistent f2e1 error causing no operation. Tech line wanted the vent sealed with metal tape for moisture getting behind console.
Near Victor, NY 14564
Dave F
Job Details:
04/11/2019
REFRIGERATOR GE GSCF3PGXCFWW
Left hand bracket that holds the ice bucket and icemaker has broken . Needs new bracket ordering new bracket WR72X10240; ordrng 1 WR72X10240 (refrigerator drawer)
Near Webster, NY 14580
Dave L
Job Details:
04/11/2019
WASHER MAYTAG MVWB765FW3
Sr77245880552Unit was not finishing properly. Valve was pulsing. Replaced valve. Went over use and care with customer for white residue issue.
Near Fairport, NY 14450
Dave F
Job Details:
04/11/2019
WASHER MAYTAG MVWB835DW1
Washer not showing anything on user interface. Checked power from control board has 5 volts D.C also has F6E2 error code UI cannot Hear ACU. . Led light on control is on showing the control is powering up. Order new user interface W10861510 and bring control with just in case W11024149; rqstng P&A on 1 W10861510 (console) and 1 W11024149 (cntrl-elec)
Near Rochester, NY 14617
Dave L
Job Details:
04/11/2019
REFRIGERATOR KITCHENAID KRBR109ESS00
Kjrnajrapl1KIRNAJRAPL1Damper is noisy. Replaces damper. Call covered by whirlpool; used 1 WPW10594330 (CONTROL) from stock
Near Penfield, NY 14526
Dave L
Job Details:
04/11/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
Ice maker fill tube was frozen preventing ice production. Removed ice maker assembly from the top of liner to thaw. Reinstalled assembly and tested unit in test 45 water fill test. The mold filled. Fill tube heater testing good for voltage from control and resistance. Customer to monitor.
Near Rochester, NY 14623
Gary
Job Details:
04/11/2019
REFRIGERATOR WHIRLPOOL WRT541SZDB00
"Evaporator is leaking from evap, ordering evap.; ordrng 1 W10836706 (evaporator)"
Near Rochester, NY 14620
Dave L
Job Details:
04/11/2019
REFRIGERATOR AMANA ASD2522WRS03
Unit is leaking from the freezer onto the floor due to a clogged defrost drain. Cleaned drain.
Near Hilton, NY 14468
Dave L
Job Details:
04/11/2019
DISHWASHER WHIRLPOOL WDF330PAHB1
The dishwasher was dripping from the door due to the lower spray arm not being connected. Reattached spray arm. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10524469 GASKET
Near Pittsford, NY 14534
Dave F
Job Details:
04/11/2019
DISHWASHER KITCHENAID KDTE254ESS2
Dishwasher not spraying well found debris inside the spray arms causing the water not to come out . Removed debris. Tested unit in diagnostics. No error codes . Ran in auto diagnostics test . Tested good .
Near Canandaigua, NY 14424
Steve
Job Details:
04/11/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00
585 478 6926 found fan blade to loose to stay on fan motor. Ordering both. ; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (FAN BLADE)
Near Webster, NY 14580
Evan
Job Details:
04/11/2019
DRYER MAYTAG MEDB766FW0
Customer wants to reschedule appointment for first apt Friday 4/12. ; schdld next appmnt for 4/12 FRI 8 am
Near Webster, NY 14580
Dave L
Job Details:
04/11/2019
REFRIGERATOR GE GFSS2HCYCSS
Unit IS not defrosting. Heater tested open. Ordering heater and thermostat. ; ordrng 1 WR50X10068 (thermostat defrost) and 1 WR51X10108 (heater def asm)
Near Rochester, NY 14626
Shaiman
Job Details:
04/10/2019
DRYER ROPER RED4516FW
"Replaced timer, unit still won’t start. Start winding is testing below expectation. Replacing motor. ; ordrng 1 279827 (motor!dryer)"
Near Brockport, NY 14420
Shaiman
Job Details:
04/10/2019
DRYER MAYTAG MEDB835DW4
Replaced panel. Unable to test noisy operation due to missing terminal screws. Ordering screws.; ordrng 1 279393 (screw)
Near Victor, NY 14564
Steve
Job Details:
04/10/2019
DISHWASHER KITCHENAID KDTE254ESS2
Found motor sump is leaking. Quoted customer and they denied repair. Called office and got the part covered under loyalty retention as per kb. Ordering motor sump. ; ordrng 1 W10902372 (pump&motor)
Near Pittsford, NY 14534
Dave F
Job Details:
04/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Dishwasher not washing . Fills with water . Found F4E3 F7E1 error codes . Wash pump not turning on . Ordering new pump W11085683; rqstng P&A on 1 W11085683 (pump&motor), dspstn on spec-tagged invntry: 1 W10872255 VALVE"
Near Rochester, NY 14618
Dave F
Job Details:
04/10/2019
WASHER WHIRLPOOL LA7899XPW3
Washer not spinning and draining clothes out . Found the lid switch is not working . Needs new switch . Ordering actuator WP359807 and switch W10820036; ordrng 1 W10820036 (switch-lid) and 1 WP359807 (actuator)
Near Rochester, NY 14624
Gary
Job Details:
04/10/2019
OVEN KITCHENAID KOSE507ESS01
"Open over thermal fuse no power to control, ordering thermal fuse.; ordrng 1 WPW10545255 (fuse-thrml)"
Near Fairport, NY 14450
Shaiman
Job Details:
04/10/2019
WASHER WHIRLPOOL WTW5000DW1
Replaced lid lock and control. Unit testing good.
Near Rochester, NY 14616
Gary
Job Details:
04/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"Defrosted freezer evaporator, defrost circuit checking okay, ordering control.; rqstng P&A on 1 W10789393 (cntrl-elec)"
Near Victor, NY 14564
Steve
Job Details:
04/10/2019
DRYER WHIRLPOOL WGD9400SW2
Replaced gas coils for heat turning off during cycle. The customer had cleaned the vent prior to service. ; used 1 279834 (COIL KIT) from stock
Near Victor, NY 14564
Steve
Job Details:
04/10/2019
MW-HOOD COMBO KENMORE 721.808335
Replaced magnetron and diode for no heat. The microwave tested good.
Near South Bristol, NY 14424
Steve
Job Details:
04/10/2019
WASHER WHIRLPOOL WFC7500VW2
Replaced water pump for not draining. The washer tested good.
Near Canandaigua, NY 14424
Steve
Job Details:
04/10/2019
DISHWASHER KITCHENAID KDTE204DSS1
Replaced motor sump for not cleaning dishes. The dishwasher tested good
Near Rochester, NY 14610
Dave L
Job Details:
04/10/2019
REFRIGERATOR KITCHENAID KRFF507HPS00
Left hand door liner has imperfections that the customer is unable to remove. Ordering door and ice door. Right side of RC liner also has some grey tinting but is not impacting operation of the unit. Pics attached. FC door is dented. Ordering FC door. ; ordrng 1 W10757551 (dor-fip ss) and 1 W10876598 (nameplate) and 1 W11268536 (ICE DOOR) and 1 W11301204 (DOOR)
Near Geneva, NY 14456
Steve
Job Details:
04/10/2019
DISHWASHER KITCHENAID KDTE104ESS0
Replaced motor sump for not cleaning and leaving soap at the end of the cycle. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Geneva, NY 14456
Steve
Job Details:
04/10/2019
WASHER AMANA NTW4705EW0
Found transmission is seized. Manager at aarons said it was not economical to replace. They are going to replace.
Near Penfield, NY 14526
Dave F
Job Details:
04/10/2019
WASHER WHIRLPOOL WTW8200YW0
Left hinge has failed mechanically and needs new hinge . Removed old hinge and put unit back together. Customer decided that the lid was fine without the hinge . The lid closes all the way . Tested good .
Near Fairport, NY 14450
Dave F
Job Details:
04/10/2019
MICROWAVE MAYTAG MMV4205DW1
Replaced door interlocks with W11244490 . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Palmyra, NY 14522
Evan
Job Details:
04/10/2019
RANGE WHIRLPOOL WFG361LVQ2
Customer stated unit was not preheating up to correct temperature. Ran test bake cycle. After flame initially lit. Burner flame was going out. Suspecting that temperature sensor was failing to sense correct temp coming from Burner. Flame was continually relighting after going out. Ordering temp sensor ; ordrng 1 WPW10181986
Near Fairport, NY 14450
Dave F
Job Details:
04/10/2019
RANGE MAYTAG MER8674AS0
Replaced bake element due to being broken . Tested unit . Tested good .
Near Rochester, NY 14604
Shaiman
Job Details:
04/10/2019
WASHER WHIRLPOOL WTW8500DC5
"Customer concerned with LF error code. Water valves would not function on command in the manual test mode. Replaced valves, unit testing good."
Near Webster, NY 14580
Evan
Job Details:
04/10/2019
DRYER WHIRLPOOL WED9200SQ0
Customer stated they were experiencing long dry times. Upon inspection checked thermal fuse and thermal cut off both tested closed. Tested heater. Heater tested open. Heater is cause for issue suspecting that heater has fused itself to case causing unit to still work partially. Ordering heater ; ordrng 1 WP8544771 (HEATER)
Near North Chili, NY 14514
Gary
Job Details:
04/10/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02
Installed rubber fan grommet to reduce fan noise while refrigerator was running.
Near Hamlin, NY 14464
Gary
Job Details:
04/10/2019
RANGE WHIRLPOOL KFGD500ESS04
"No power to the ignitor, ordering control and safety valve. Parts covered under 5 year.; ordrng 1 W10877013 (cntrl-elec) and 1 WPW10546238 (valve-gas), dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
Near Rochester, NY 14615
Gary
Job Details:
04/10/2019
RANGE GE JGBP30WEV3WW
Adjusted air fuel mixture so the burner was blue inf correctly.tested okay.
Near Rochester, NY 14616
Gary
Job Details:
04/10/2019
REFRIGERATOR AMANA ASD2275BRW00
"Replaced watervalve that was leaking through and freezing up the water chute into the icemaker, defrosted frozen chute. Jumped icemaker, it cycled and filled. Checks okay."
Near Rochester, NY 14626
Dave L
Job Details:
04/10/2019
DRYER MAYTAG MGD5500FC0
Unit making a loud noise from the motor and blower ordering blower and motor with housing. . ; rqstng P&A on 1 W11123147 (motor-drve) and 1 WPW10211911 (housing) and 1 WPW10211915 (wheel)
Near Rochester, NY 14616
Gary
Job Details:
04/10/2019
RANGE WHIRLPOOL WFG320M0BS3
Replaced warped control panel and installed it per service bulletin for door warm to touch.
Near Rochester, NY 14626
Gary
Job Details:
04/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Replaced and adjusted springs and bushings so door would not fall open.
Near Spencerport, NY 14559
Gary
Job Details:
04/10/2019
REFRIGERATOR GE PSS26SGRD SS
Replaced open defrost heater causing no cool in fridge.
Near Rochester, NY 14609
Dave L
Job Details:
04/10/2019
DRYER MAYTAG MGDB835DW4
Customer has noticed that the door no longer stays open like it used to. This is normal operation as there is no cam or door stop on this unit. Hinge has worn in and is operating as expected. Called tech line to verify. SR7724575472Door catch was binding due to the catch not being clipped in all the way. Adjusted door catch.Tested unit. Testing good. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Spencerport, NY 14559
Dave L
Job Details:
04/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ
"Unit is not cooling due to the compressor not pumping. Ordering a compressor.; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer),"
Near Webster, NY 14580
Dave L
Job Details:
04/10/2019
MICROWAVE WHIRLPOOL WOC75EC0HS00
Replaced UI due to intermittent operation. Customer to monitor.
Near Williamson, NY 14589
Dave L
Job Details:
04/10/2019
REFRIGERATOR WHIRLPOOL ET1PHKXPQ88
Defrost drain was plugged. Cleaned drain and removed ice from freezer. Cllctd $164.85 CC Ref # 148896708
Near Ontario, NY 14519
Dave L
Job Details:
04/10/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXF01
Replced evaporator and dryer due to unit not cooling. U it began cooling after install.
Near Webster, NY 14580
Evan
Job Details:
04/10/2019
OVEN KITCHENAID KOCE507ESS4
Replacing convection fan due to units original fan producing noise while unit fan was runningReplaced convection fan Ran test bake cycle Unit tested good Running quietly
Near Marion, NY 14505
Evan
Job Details:
04/10/2019
WASHER MAYTAG MVWC500VW1
Replacing cam inside agitator due to unit not spinning agitator from dog agits being worn. Replacing motor coupler and motor did to unit not engaging into spin. Replaced coupler replaced motor Ran test cycle Unit tested good Now spinning and agitating properly
Near Macedon, NY 14502
Evan
Job Details:
04/10/2019
WASHER WHIRLPOOL WTW5000DW1
Replacing hoses and water valve due to threads on valve stripping causing unit to leak. Replaced valve Replaced hoses Ran diagnostic cycle Unit tested good No leaks
Near Rochester, NY 14625
Evan
Job Details:
04/10/2019
WASHER MAYTAG MVWC565FW1
"Customer stated unit was vibrating violently while in spin since repair. Ran unit in Manual test mode on high spin. Unit is functioning as it should. Inspected drive hub ,cam and leveled feet to ensure In was level. Called tech line to document issue.Unit tested good SR: 7724582749"
Near Rochester, NY 14620
Dave L
Job Details:
04/10/2019
REFRIGERATOR WHIRLPOOL WRT111SFDW04
Found ice build up around fan. Removed ice from freezer and sealed cabinet. Customer to monitor
Near Rochester, NY 14622
Dave L
Job Details:
04/10/2019
WASHER MAYTAG MVWX655DW1
"Replaced control due to no operation. Unit tested good.Previous notes** HISTORY FROM PRIOR JOBS ****--------------------Job/Invoice # 80344, 3/13/2019MOORE2473 RIDGE RD E , ROCHESTERNot Spinning or Wet Clothes at the End of the Cycle3/18/19 9:24: EE there 3/18 MON, 8:34 to 9:19, Customer stated unit was stopping during the cycle and would not drain. Upon arrival unit was unplugged. Plugged in unit. Unit then started to drain but then shut off. Control was not responding to commands. Inspected control Discovered that led verification light is flashing control is failing to accept incoming voltage. Unit needs control boardQuote for repair:W11116592 (control ) $250.00Labor $34.95Tax : $22.76Total: $307.71Customer has already paid service call feeIs going to contact office later today if they would like to proceed with repair."
Near Clifton Springs, NY 14432
Steve
Job Details:
04/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01
Replaced compressor for no cool. The refrigerator tested good.
Near Penfield, NY 14526
Evan
Job Details:
04/10/2019
OVEN MAYTAG MER8800FZ0
Repacking temp sensor duentonunitnflashing f3e0 error code (temp sensor shorted) Replaced sensor Unit initially preheated up to 350 then flashed error code again. After attempt to run bake cycle unit was flashing feature not available. Called tech line SR: 7724557165Tech line recommended hardwiring sensor into harness due to issues with molex connector. Hardwired sensor to harness Ran test preheat Unit preheated as it should Unit tested good
Near Lima, NY 14485
Dave F
Job Details:
04/10/2019
WASHER WHIRLPOOL WTW5000DW2
F8E1 long fill no fill error code . Called techline SR 7724580152 . Different problem from prior Issues . Customer washer more cotton which may absorb more water . Customer washes on normal directed customer to try heavy duty cycle . If problem persists order water valve W11210459 and control W11116590 . Calibrated machine and ran in auto diagnostics. Tested good .
Near Rochester, NY 14604
Shaiman
Job Details:
04/09/2019
WASHER WHIRLPOOL WFW7590FW0
"Replaced user interface, unit testing good."
Near Dansville, NY 14437
Steve
Job Details:
04/09/2019
WASHER AMANA NTW4516FW2
Tested washer and only found out of balance error. Tested washer in diagnostics and the washer passed all tests. Calibrated washer. The washer tested good.
Near Pittsford, NY 14534
Shaiman
Job Details:
04/09/2019
WASHER WHIRLPOOL MVWB835DW1
Customer concerned with machine not starting cycles. F0E3 F8E3 F7E9 F9E2 upon arrival. Customer said the issues arose after washing a queen comforter and towels. Cleared codes and ran verification cycle. Unit testing good.
Near Caledonia, NY 14423
Steve
Job Details:
04/09/2019
REFRIGERATOR MAYTAG MBF1958XEB1
Replaced evaporator fan motor for getting power and not running causing no cool in fresh food section. The refrigerator tested good
Near Hamlin, NY 14464
Gary
Job Details:
04/09/2019
WASHER WHIRLPOOL WTW4855HW0
"Ran diagnostics, no error codes. Customer complaint is unit bangs all the time. Customer uses pods, re mounted loose strut and ran calibration. Unit tests okay."
Near Brockport, NY 14420
Gary
Job Details:
04/09/2019
MICROWAVE WHIRLPOOL WMH53520CS6
"Replaced mag tube that wasn't heating food, tested okay."
Near North Chili, NY 14514
Gary
Job Details:
04/09/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01
Replaced left had door that had a dent.
Near Rochester, NY 14615
Gary
Job Details:
04/09/2019
REFRIGERATOR GE GFSL6KEX
Replaced icemaker that wasn't cycling or producing ice.
Near Rochester, NY 14612
Gary
Job Details:
04/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
Replaced solenoid and auger motor that burned out due to ice cubes been fused together in the ice bin. Advised customer to use more ice and do not let it sit in the bin as it will fuse together over time. Tested auger and switched between crushed and cubed ice. Everything tests OK.
Near Canandaigua, NY 14424
Dave F
Job Details:
04/09/2019
WASHER MAYTAG MHW5500FW1
Washer not draining well . Cleaned filter for poor draining . Tested unit in auto diagnostics and ran load of towels . Tested unit . Tested good .
Near Farmington, NY 14425
Dave F
Job Details:
04/09/2019
RANGE WHIRLPOOL WFE525S0HV0
Door hinges had mechanical failure. One of the welds broke that hold the spring . Replaced door hinges. Tested unit tested good.