Near Pittsford, NY 14534
Evan
Job Details:
04/19/2019
REFRIGERATOR GE PSW26SGPASS
Assisting Steve
Near Rochester, NY 14609
Shaiman
Job Details:
04/19/2019
WASHER MAYTAG MVWC565FW
"F8E1 Code upon arrival. Water supply was shut off. Turned on water supply, cleared error codes then ran auto diagnostic cycle. Unit completed cycle with no new error codes. Calibrated. Customer monitor."
Near Rochester, NY 14622
Shaiman
Job Details:
04/19/2019
WASHER WHIRLPOOL WTW7800XW4
"Customer concerned with machine not completing a cycle then displaying an error code. Long drain error code. Cleared code, unit testing good.; ordrng 1 W10536347 (drain pump asm)"
Near Rochester, NY 14612
Dave L
Job Details:
04/18/2019
DISHWASHER KITCHENAID KDTE234GPS0
"Hinges were binding preventing e door from closing. Adjusted door hinges. Door now shutting properly. Bottom rack wheel is broken ordering wheel to be shipped direct. ; ordrng 1 W10195416VSHIPDIRECT (SHIP DIRECT), dspstn on spec-tagged invntry: 1 W11259786 TRACK"
Near Rochester, NY 14616
Dave L
Job Details:
04/18/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Replaced lights due to intermittent operation. Lights still not operating. Ordering led and switchesS. ; ordrng 1 WP2149705 (switch) and 1 WP2321285 (switch) and 1 WPW10515057 (light)
Near Rochester, NY 14615
Dave L
Job Details:
04/18/2019
WASHER WHIRLPOOL WFW75HEFW0
Unit is getting stuck in the spin cycle. Ordering ACU per service bulletin w10913408.; eml tckt failed
Near Rochester, NY 14612
Dave L
Job Details:
04/18/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Front panel was damaged. Kaypad is also damaged. Ordering keypad. ; ordrng 1 W11302464 (CONSOLE)
Near Rochester, NY 14611
Evan
Job Details:
04/18/2019
DRYER MAYTAG MEDC465HW0
"Customer stated unit was not heating. Went to check incoming voltage discovered that L2 had burned up at terminal block causing unit not to heat. Unit needs new cord Ordering cord ; ordrng 1 PT220L (3 WIRE POWER CORD ), dspstn on spec-tagged invntry: 1 279838 ELEMENT"
Near Brockport, NY 14420
Gary
Job Details:
04/18/2019
RANGE WHIRLPOOL WFG525S0HZ1
"FL burner is not lighting consistently, ordering burner assy.; ordrng 1 W11197500 (holder-orf) and 1 W11246789 (igntr-surf) and 1 WPW10515455 (burnr-head)"
Near Rochester, NY 14612
Gary
Job Details:
04/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
Auger motor has seized up due to moisture buildup ordering auger motor and sealant for mullion. ; ordrng 2 8201711 (adhesive)s and 1 WPW10317991 (motor)
Near Rochester, NY 14626
Evan
Job Details:
04/18/2019
WASHER WHIRLPOOL WTW5000DW2
Replacing control board due to unit flashing f5e3 error code even after replacing latch. Replaced control Ran diagnostic cycle Unit tested good
Near Rochester, NY 14621
Evan
Job Details:
04/18/2019
DRYER GE DCVH680GJ1MR
Unit is still experiencing same issue. Issue with door has been fixed door is no longer opening during cycle. Unit is shutting off during cycle. Motor is failing causing issue. Motor is overheating causing unit not to spin. Quoted customer to replace motor WE17X23463 (motor) $ 130.00 WE16X20393 (blower wheel) $25.00 Labor $74.90 Customer has decided to replace machine and does not want to proceed with repair
Near Webster, NY 14580
Evan
Job Details:
04/18/2019
DRYER MAYTAG MGD4200BG0
Customer stated door is not closing properly. Upon inspection discovered that hinge inside door was failing causing door to sag therefore not shutting properly.Ordering inner door assembly ; ordrng 1 W11229601 (DOOR ASSEMBLY) and 1 WPW10208398 (HINGE CAP) and 1 WPW10208415 (HINGE BASE ) and 1 WPW10208419 (HINGE PLATE)
Near Rochester, NY 14622
Evan
Job Details:
04/18/2019
DISHWASHER WHIRLPOOL WDT750SAHV0
Customer stated unit was not draining. Upon arrival unit was full of water. Vacuumed water from unit.Removed pump to inspect impeller. Ran drain cycle with pump uninstalled to observe impeller.Impeller would not spin. Replaced pump Ran diagnostic cycle Unit tested gold
Near Webster, NY 14580
Evan
Job Details:
04/18/2019
WASHER WHIRLPOOL WTW6200VW0
Customer stated that unit was flashing SD error code every time unit was going into spin cycle. Removed basket to inspect drive shaft. Shaft was corroded causing wash basket not to move freely. Unit needs bearing and drive shaft kit. Customer does not want to proceed with repair due to age of machine.Collecting service call fee
Near Webster, NY 14580
Evan
Job Details:
04/18/2019
WASHER WHIRLPOOL MVWX655DW1
Customer stated they were experiencing issues with dispenser drawer. Upon inspection discovered that detergent marker for drawer was falling out of place causing drawer not to open. Removed drawer Reseated detergent marker Reinstalled drawer Checked for error codesNo codes present Ran test cycle Unit tested good
Near Rochester, NY 14622
Dave L
Job Details:
04/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB00
Gallon bin on door has a broken support and is unusable. Crisper shelf has also split preventing the crisper fro. Opening ordering shelf parts.; rqstng P&A on 1 W11162439 (CRISPER) and 1 W11239961 (BIN)
Near Webster, NY 14580
Dave L
Job Details:
04/18/2019
RANGE WHIRLPOOL WFG540H0ES1
Unit is not getting a strong spark and is not igniting all the time. Ordering DSI board. Part covered per KB; ordrng 1 WPW10511278 (module-spk)
Near Rochester, NY 14624
Gary
Job Details:
04/18/2019
REFRIGERATOR MAYTAG MBF1952VEW1
"Defrosted ice from top of evap, customer was gone for 7 weeks, did not defrost correctly."
Near Rochester, NY 14624
Gary
Job Details:
04/18/2019
DISHWASHER AMANA ADB1400AGW0
"Ran diagnostics, no error codes, advised customer to run hi temp wash and heated dry. Customer only tried 1 hr was. Advised to use normal and heated dry"
Near Rochester, NY 14622
Gary
Job Details:
04/18/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01
"Unit was producing ice when I arrived, checking okay, customer to watch. Charged service call only."
Near Rochester, NY 14618
Evan
Job Details:
04/18/2019
DRYER MAYTAG MEDX600XW0
Installed dryer repair kit due to unit squeaking while spinning. Replaced all parts included in kit Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
Near Rochester, NY 14617
Dave L
Job Details:
04/18/2019
WASHER WHIRLPOOL WTW4816FW2
Replaced control that was unresponsive. Unit tested good. Customer was not home for a signature.
Near Rochester, NY 14616
Gary
Job Details:
04/18/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"Refrigerator is running warm, customer claims freezer is running warmer than it should. Checked refrigerant pressures pressures were within range. Re-ordering controls and ordering thermistors; rqstng P&A on 1 W10789393 (cntrl-elec) and 1 W10837236 (harns-wire)"
Near Rochester, NY 14610
Dave L
Job Details:
04/18/2019
WASHER MAYTAG MVWC565FW1
Replaced latch that wasn't locking. Unit tested good. Customer was not home for a signature
Near Rochester, NY 14610
Steve
Job Details:
04/18/2019
DISHWASHER KENMORE 66513403N410
Replaced drain hose with same result. Tried the new pump no change. Put old pump back on. Ordering other drain hose. ; ordrng 1 WPW10545278 (hose-drain)
Near Rochester, NY 14612
Dave L
Job Details:
04/18/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Wheels have sunken into the linoleum floor making it difficult to move. This is due to small tolerance under the unit and a soft floor. Unit is sitting as designed.
Near Rochester, NY 14607
Steve
Job Details:
04/18/2019
WASHER WHIRLPOOL CAE2745FQ0
Found coin chute not always activating control. Ordering chute. ; ordrng 1 W11126319 (coin chute)
Near West Henrietta, NY 14586
Steve
Job Details:
04/18/2019
WASHER MAYTAG MVWB450WQ2
Found bearing is loud. Replaced bearing and the washer tested good. Recommended customer to wait until tomorrow to wash clothe to let glue on tub seal to dry. ; used 1 W10435302 (BEARING) from stock
Near Mendon, NY 14506
Steve
Job Details:
04/18/2019
REFRIGERATOR AMANA ARB2117AB
Replaced start device for compressor not starting. The refrigerator tested good.
Near Pittsford, NY 14534
Steve
Job Details:
04/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Replaced water tube to ice maker for leaking. The refrigerator tested good.
Near Rochester, NY 14616
Gary
Job Details:
04/18/2019
DISHWASHER AMANA ADB1400AGW0
"Replaced leaking drain line, checked okay"
Near Hamlin, NY 14464
Gary
Job Details:
04/18/2019
RANGE WHIRLPOOL KSIB900ESS2
"Customer was using nonferrous pans and induction burners would not work, customer education."
Near Pittsford, NY 14534
Steve
Job Details:
04/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00
"S38253The drain tube in the freezer was plugged with ice, causing ice accumulation in the defrost tray and the freezer floor.I Replaced the drain tube and removed all the ice accumulation in the freezer.The refrigerator checks good.; used 1 W10619951 (TUBE-DRAIN) from stock"
Near Rochester, NY 14620
Steve
Job Details:
04/18/2019
DISHWASHER WHIRLPOOL WDF540PADW3
The unit was leaking out the front center of door. Raised back legs and lowered front legs to push water toward rear of dishwasher.
Near Hilton, NY 14468
Dave L
Job Details:
04/18/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Replaced drain tube due to unit leaking on the floor. Customer to monitor.; used 1 W10619951 (TUBE-DRAIN) from stock
Near Canandaigua, NY 14424
Dave F
Job Details:
04/18/2019
FREEZER WHIRLPOOL WRT518SZFM00
Freezer door not shutting correctly. The installers had switched the doors . The freezer door hinge was not in the correct position . Moved to right spot and tightened. Tested door tested good .
Near Canandaigua, NY 14424
Dave F
Job Details:
04/18/2019
WASHER MAYTAG MVWB835DW3
Replaced user interface for not responding correctly. Calibrated and ran in auto diagnostics. Tested unit . Tested good .
Near Rochester, NY 14624
Steve
Job Details:
04/18/2019
50#IM 15" FS ADMIRAL NA123
Rescheduled due to late ; schdld next appmnt for 4/18 THU !
Near Lyons, NY 14489
Dave F
Job Details:
04/18/2019
WASHER WHIRLPOOL WTW7300DW0
Replaced user interface. Calibrated unit . Ran in auto diagnostics. Tested good .Called techline SR 7724640297 . Documented findings
Near Macedon, NY 14502
Dave F
Job Details:
04/18/2019
REFRIGERATOR KITCHENAID KBSD606ESS01
Replaced grill on bottom front of refrigerator.
Near Macedon, NY 14502
Dave F
Job Details:
04/18/2019
RANGE KITCHENAID KSDB900ESS2
Sticker on Burner knob looks like it was moved causing it to look wrinkled. Tried to move the sticker would not move . Sticker is cosmetic customer is going to call kitchen aid to see if they can get a new knob .
Near Fairport, NY 14450
Dave F
Job Details:
04/18/2019
DRYER MAYTAG MEDB835DW4
Dryer squeaking while running .tighten all screws on back .opened up dryer found the noise was coming from a loose screw that holds the element to the floor panel . Tested unit tested good .; dspstn on spec-tagged invntry: 1 W10837240 PULLEY-IDLER
Near Fairport, NY 14450
Dave F
Job Details:
04/18/2019
DISHWASHER WHIRLPOOL GU2451XTST1
Replaced bi metal due to unit not operating. Ohm out vent . Tested good . Tested unit . Tested good .
Near Rochester, NY 14606
Steve
Job Details:
04/18/2019
DRYER WHIRLPOOL WED8500DC4
Found the white fuse on the blower is open preventing use of dryer. Replaced fuse. Tested airlow with vent tester and
Near Rochester, NY 14624
Steve
Job Details:
04/18/2019
DISHWASHER MAYTAG MDB4949SDZ0
Found grease plugged the drain under the sink. Removed grease and the dishwasher tested good.
Near Rochester, NY 14612
Dave L
Job Details:
04/17/2019
REFRIGERATOR MAYTAG MBF2258FEZ02
Installed new door. New door was also dented. Re ordering door.; ordrng 1 W1130120 (DOOR) and 1 WPW10612926 (nameplate)
Near Rochester, NY 14626
Dave L
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL KRFF707ESS01
Sr7724629369Fresh food evaporator is frozen on the right side. Ordering cover and harness per tech line. Switch to 8 hour defrost mode. ; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (EVAP COVER)
Near Rochester, NY 14625
Dave L
Job Details:
04/17/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03
Water dispenser paddle is sticking. Ordering paddle switch. ; ordrng 1 WPW10346924 (pad)
Near Rochester, NY 14610
Dave L
Job Details:
04/17/2019
WASHER MAYTAG MVWC565FW1
Unit will not lock ordering latch. ; ordrng 1 W11307244 (LATCH)
Near Rochester, NY 14612
Gary
Job Details:
04/17/2019
REFRIGERATOR KENMORE 106.742344
"Icemaker is not cycling, ordering icemaker.; ordrng 1 4211173 (sub 4317943)"
Near Rochester, NY 14609
Gary
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL ED5VHEXVQ00
"Watervalve is leaking and unit needs an ice door kit, ordering parts.; ordrng 1 8201756 (ice dor kt) and 1 W10408179 (water vavle asm)"
Near Rochester, NY 14616
Gary
Job Details:
04/17/2019
WASHER MAYTAG MVWB835DC3
"Replaced control, ui is not accepting commands, ordering ui.; ordrng 1 W11120178 (console)"
Near Rochester, NY 14608
Evan
Job Details:
04/17/2019
RANGE FRIGIDAIRE FFGF3011LWJ
Complaint is that unit was completely dead. Tested all of units functions Tested all 4 burners. Burners are lighting as they should. Tested bake cycle and broil cycle. Both are lighting and functioning as they should. Could not find issue with stove while in home. Unit testing good
Near Rochester, NY 14612
Gary
Job Details:
04/17/2019
WASHER MAYTAG MVWC416FW1
Agitator broke ordering wash plate agitator and bolts.; rqstng P&A on 1 W10772621 (screw) and 1 W10836692 (agitator) and 1 W10846191 (washplate)
Near Rochester, NY 14622
Evan
Job Details:
04/17/2019
DRYER MAYTAG MDE308DAYW
Customer stating unit is producing whining noise while drum is spinning. Upon inspection discovered that idler pulley was sticking possibly causing noise. Replaced pulley but could still hear noise. Uninstalled drum and ran unit empty. Noise is coming from motor. Quoted customer to replace motor also. WP2200376 motor $ 130.00Customer does not want to proceed at this time due to cost of motor Collecting service call fee and labor for pulley installation. ; used 1 WP37001287 (IDLER PULLEY &SHAFT ) from stock
Near Rochester, NY 14623
Steve
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01
Compressor hesitates to turn on and does not run at expected amps. Replacing compressor and filter dryer.; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer)
Near Rochester, NY 14617
Evan
Job Details:
04/17/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Customer stating items are coming out wet and unit is not cleaning as well as it should. Ran diagnostic cycle. Unit was displaying f7e1 error code (no heat ) Ran diagnostic cycleHeater is functioning as it should after cycle. Spoke with customer about running hot water at sink due water temp possibly shutting heater off. Also discovered customer was not using rinse aid. Recommending use of rinse aid and hi temp wash cycle.Unit testing good otherwise ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Near Rochester, NY 14612
Dave L
Job Details:
04/17/2019
MICROWAVE WHIRLPOOL WMH78019HZ
"Replaced interlocks and fuse due to door sensing error. Unit tested good. ; used 1 W11244490 (INTERLOCK), and 1 WPM0805102 (FUSE, CERAMIC) from stock"
Near Rochester, NY 14605
Dave L
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL ET8WTKXKQ10
Defrost drain was clogged causing a water leak in the ff. Cleaned drain line.
Near Webster, NY 14580
Dave L
Job Details:
04/17/2019
MICROWAVE WHIRLPOOL WMH32519CS1
Installed build for customer; dspstn on spec-tagged invntry: 2 8206232A BULB
Near Geneseo, NY 14454
Steve
Job Details:
04/17/2019
REFRIGERATOR MAYTAG MFI2569VEM4
Found high voltage board not sending power to rest of refrigerator. Ordering main control. ; ordrng 1 WPW10312695 (electronic control)
Near Penfield, NY 14526
Dave L
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
Replaced ice maker due to lost position error. Labor and SC are atec warranty.
Near Rochester, NY 14626
Dave L
Job Details:
04/17/2019
DRYER MAYTAG MGD5500FC0
Poor adjustment of the feet were causing a loud vibration near the blower. Noise went away after adjustment.
Near Honeoye Falls, NY 14472
Steve
Job Details:
04/17/2019
RANGE WHIRLPOOL WEG750H0HZ
Replaced cooling fan due to error codes and faulty part. Unit testing good.
Near Henrietta, NY 14467
Steve
Job Details:
04/17/2019
OVEN WHIRLPOOL WFE510S0HB1
"Disconnected wire caused bake igniter to malfunction. Secured connection, unit testing good."
Near North Chili, NY 14514
Steve
Job Details:
04/17/2019
WASHER MAYTAG MVWX655DW
Unit would not spin. Replaced hub. Unit testing good. ; used 1 W10528947 (HUB) from stock
Near Rochester, NY 14624
Gary
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM00
"Evap fan is not running, picked up evap fan and repair. Tests okay.; pckd up 1 WP2315539 (motor-evap)"
Near Rochester, NY 14617
Gary
Job Details:
04/17/2019
WASHER WHIRLPOOL WTW5600XW3
Tightened bolt on the drive pully that had come loose. Tested and calibrated.
Near Rochester, NY 14612
Gary
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Repaired finding fresh food door that was not closing properly.
Near Marion, NY 14505
Evan
Job Details:
04/17/2019
WASHER MAYTAG MVWC500VW1
Customer is stating unit is still not spinning out correctly items are still coming out wet. Ran unit on spin. Discovered that clutch is failing. Ordering clutch ; ordrng 1 WP8299642 (CLUTCH)
Near Fairport, NY 14450
Evan
Job Details:
04/17/2019
WASHER WHIRLPOOL WFW87HEDC1
Unit was flashing f9e1 error code unit would not drain. Pump is failing. Vaccumed water from unit. Did not have correct pump to install ordering correct pump returning 4/18; ordrng 1 WPW10605427 (DRAIN PUMP)
Near Rochester, NY 14609
Steve
Job Details:
04/17/2019
WASHER WHIRLPOOL MVWC565FW1
Ran diagnositcs and unit checks good. Found the waster had been shut off to the washer after some plumbing work had been done. Turned water on and the washer tested good.
Near Victor, NY 14564
Dave F
Job Details:
04/17/2019
WASHER WHIRLPOOL WTW6600SW2
Washer has F68 error code pressure sensor out of range Washer gives customer F1 error code . Washer needs new control WPW10189966 ordering control; ordrng 1 WPW10189966 (cntrl-elec)
Near Pittsford, NY 14534
Steve
Job Details:
04/17/2019
WASHER WHIRLPOOL WFW9200SQ00
Removed debris that was causing pump to drain slow and leave water in tub. Unit testing good.
Near Honeoye Falls, NY 14472
Steve
Job Details:
04/17/2019
DISHWASHER WHIRLPOOL KDFE104DSS1
Replaced drain pump for not draining. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 WPW10348269 DRAIN PUMP
Near Lima, NY 14485
Steve
Job Details:
04/17/2019
WASHER WHIRLPOOL WTW5000DW2
Replaced control and water valve for persistent long fill error codes. filled and agitated The washer filled to proper level and started agitating.
Near Canandaigua, NY 14424
Dave F
Job Details:
04/17/2019
REFRIGERATOR JENN AIR JFC2290REY00
Damper was making a lot of noise . Replaced damper . Customer changed water tap for slow water . Tested unit tested good .
Near Geneva, NY 14456
Dave F
Job Details:
04/17/2019
WASHER WHIRLPOOL WTW4816FW2
Washer not turning on . Washer was leaking . Customer found leak . Control led light wasn't on . Unplugged and reseated wires on the control .Plugged unit back in . Turned on and calibrated washer and ran auto diagnostics . Washer tested good .
Near Canandaigua, NY 14424
Dave F
Job Details:
04/17/2019
WASHER WHIRLPOOL WFC7500VW2
Drain pump not turning on called techline SR 7724634300 . Ohm pump from wire harness was open . Replaced pump . Checked the wire harness tested good . Ran washer in test mode . Tested good .
Near Mount Morris, NY 14510
Steve
Job Details:
04/17/2019
OVEN WHIRLPOOL WFG530S0ES0
Replaced main control and spark module for gas lighting and immediately turning off the range tested good.
Near Hilton, NY 14468
Dave L
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Replaced right side door due to scratch.
Near Victor, NY 14564
Dave F
Job Details:
04/17/2019
REFRIGERATOR GE GSCF3PGXCFWW
Replaced left hand ice bin rail . Tested unit tested good .
Near Hilton, NY 14468
Dave L
Job Details:
04/17/2019
WASHER MAYTAG MVWB765FW0
Replaced control and valve due to unit not completing cycles. Calibrated and tested.
Near Webster, NY 14580
Evan
Job Details:
04/17/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Customer stated upper rack was falling down due to adjuster wheels falling off causing rack to fall. Replaced adjusters Unit tested good
Near Webster, NY 14580
Evan
Job Details:
04/17/2019
WASHER WHIRLPOOL WFW92HEFW0
Customer stated unit was flashing f9e1 error code (long/no drain) attempted to run drain and spin unit would not drain. Checked pump for incoming voltage pump was receiving 120v. Pump itself is failing. Vacuumed out water. Replaced pump Ran diagnostic cycle Unit now draining as it should Unit tested good
Near Marion, NY 14505
Evan
Job Details:
04/17/2019
WASHER FRIGIDAIRE FAFS4073NW0
Customer stated unit was filling with water on its own. Ran diagnostic cycle. Unit displaying E11 error code for water inlet failure. Cleared code. Ran test cycle orbeseved unit filling and draining several times. Solenoid for hot and cold valve are actuating as they should. Neither valve is staying open. Can not replicate issue at this time. Just collecting service call fee customer to monitor and report back if issue is to arise again.
Near Rochester, NY 14624
Gary
Job Details:
04/16/2019
DISHWASHER KITCHENAID KDTE404DSP0
Replaced torn door gasket that was leaking. Tested okay.; used 1 W10300924V (GASKET) from stock
Near Rochester, NY 14621
Evan
Job Details:
04/16/2019
DRYER GE DCVH680GJ1MR
Customer is still experiencing same issue with unit. Door is opening during cycle causing unit to stop. When restarting cycle unit will turn on but not spin drum. Swapped door to other side of unit. Switching door due to old door continually popping open during cycle. Ran unit once door was swapped for 1/2 hour unit never popped door open and completed cycle as it should. Customer to monitor and report back if issue persists. ATEC WARRANTY due to same issue from previous visit
Near Palmyra, NY 14522
Dave F
Job Details:
04/16/2019
WASHER MAYTAG MHW3505FW1
Spring had fallen off the the bellow causing the bellow to be loose and leak . Replaced spring and tested unit tested good no leaks .
Near Rochester, NY 14618
Dave F
Job Details:
04/16/2019
MICROWAVE KITCHENAID KMHC319ESS4
Microwave not getting as hot as it should . Checked for error codes no codes. Did a factory reset on unit . Microwave is working as it should .
Near Rochester, NY 14625
Dave F
Job Details:
04/16/2019
OVEN KITCHENAID KOSE507EBL00
Replaced thermostat on rear of oven due to not heating . Tested unit . Tested good ; dspstn on spec-tagged invntry: 1 WP4449751 THRMST-FIX
Near Fairport, NY 14450
Dave F
Job Details:
04/16/2019
WASHER MAYTAG MVWB835DW1
Replaced control on unit . The user interface that was sent was the wrong one . Correct part number on box wrong part . Used part from another job W11115285 that has the same user interface. Calibrated unit and ran auto diagnostics. Tested good .; used 1 W11115285 (PANEL-CNTL) from stock
Near Pittsford, NY 14534
Dave F
Job Details:
04/16/2019
DISHWASHER WHIRLPOOL GU1200XTLS2
Dishwasher drains but is leaking . Needs new motor sump . Quoted customer will look into buying a new unit .
Near Pittsford, NY 14534
Dave F
Job Details:
04/16/2019
REFRIGERATOR GE PS123MGTABV
Refrigerator temperature in fresh food is 43 and freezer is 10 . Refrigerator needs sealed system work . Charged service call .
Near Rochester, NY 14609
Evan
Job Details:
04/16/2019
WASHER MAYTAG MVWX700XL0
Customer stating that unit is not cleaning clothes properly. Checked for error codes unit displaying off balance Load error code. (F0E5 ) Ran calibration cycleRan diagnostic cycleDuring spin potion of cycle discovered basket was wobbling during spin. Tightened drive hub Unit test good Customer is claiming they have coverage through aig contract # 311491292 customer is contacting warranty company to confirm coverage. This is why tech is marking as incomplete. Payment of $ 89.95 plustax will need to be collected if unit is out of warranty ; O-emld tckt
Near Webster, NY 14580
Evan
Job Details:
04/16/2019
WASHER WHIRLPOOL MVWX655DW1
Customer stated unit was not running correctly items were coming out wet. Upon inspection discovered that unit was displaying f7 e1 basket speed fault. Drive hub teeth are stripped causing issue. Replaced drive hub Ran calibration cycle Ran diagnostic cycle Unit tested good ; used 1 W10528947 (HUB) from stock
Near Livonia, NY 14487
Dave F
Job Details:
04/16/2019
WASHER MAYTAG MVWX655DW1
Washer not turning on . Plugged everything from control but power. Control turned on and was able to get into diagnostics found error code F2E3 switch mismatch . Plugged everything back in control wouldn't turn on . Unplugged wire harness for switches on the right . Control turned on . Ordering new switches for the right side W11197418 and wire harness W11211519. Washer would not calibrate the control would just shut off . Bring control as well W11116592 ordering left switches as well W10858095 . W10584422 and harness W10786100; rqstng P&A on 1 W10584422 (switch-cyc) and 1 W10786100 (harns-wire) and 1 W10858095 (switch-cyc) and 2 W11197418 (switch-cyc)s and 1 W11211519 (harns-wire)
Near Hilton, NY 14468
Dave L
Job Details:
04/16/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06
Replaced UI due to Igniting issue. New control working properly.
Near Rochester, NY 14626
Dave L
Job Details:
04/16/2019
REFRIGERATOR GE GSCS3PGXCFSS
Installed tube heater kit. Atec warranty. Customer to monitor for wafted.