Service History 259 - Appliance Tec

Near Pittsford, NY 14534

Dave L

Job Details: 09/23/2019

DRYER WHIRLPOOL MED8200FW2 Unit was running when I arrived and had some moisture on the door. Saw the steam valve spraying into the drum. This is because the reduced static option had been selected which will add moisture at the end of the cycle to reduce static cling. This will also take place if the steam boost setting is on. Cleaned seal that was allowing water to drip out of the door slightly. Sent a copy of the use and care guide to the customer as a reference.

Near Rush, NY 14543

Shaiman

Job Details: 09/21/2019

WASHER WHIRLPOOL WTW4850HW1 Customer states the unit grinds at the end of the cycle while it’s spinning. No error codes stored. Ran a test verification cycle with no issues. Tested spin in manual diagnostics. Unit indeed made unusual noise and seemingly hesitate briefly at consistent intervals. Suspecting an object is stuck between the outer basket and inner tub. Returning with gear case in case otherwise. ; ordrng 1 W11035747 (GEAR CASE)

Near Pittsford, NY 14534

Shaiman

Job Details: 09/21/2019

WASHER KENMORE 110.2087299 "Unit would not spin or drain. Manually pressed the lid switch, then the unit began to spin and drain. Suspecting a faulty lid switch. ; ordrng 1 WP3949238 (LID SWITCH)"

Near Pittsford, NY 14534

Shaiman

Job Details: 09/21/2019

DRYER KENMORE 110.967427 Customer reports that the unit heats intermittently. F1 error code (Control Failure) stored. Control board should be replaced. ; ordrng 1 WPW10174746 (CONTROL)

Near Rochester, NY 14610

Dave F

Job Details: 09/21/2019

REFRIGERATOR KITCHENAID KSF26C4XYY03 Doors and hinges for top and bottom were removed . Installed hinges . Looked for physical damage . No damage . Greased hinges and installed doors . Look at wire harness on the left hand door . No tears . Hooked up water line to refrigerator. Turned on looked for leaks . Tested water dispenser. Tested good . Leveled unit . Felt the cabinet was getting hot . Went to test four condenser fan not running . Tested power at fan plug . Has 120 volts . Ordering fan WP2188874 . Customer has extended warranty and is going to call .; ordrng 1 WP2188874 (condenser fan motor)

Near Rochester, NY 14612

Evan

Job Details: 09/21/2019

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 "Customer stated that unit was tripping breaker every time new light bulb was installed. Replaced thermal fuse due to fuse testing open. Unit powered up as it should. Ran test cycle. Unit is now functioning. Light socket and possibly control will need to be replaced ; ordrng 1 W10210871 (SOCKET ) and 1 W11342846 (CONTROL), dspstn on spec-tagged invntry: 1 W10138793 FUSE-THERMAL"

Near Rochester, NY 14612

Evan

Job Details: 09/21/2019

RANGE WHIRLPOOL WFE505W0HS1 Customer stated that when removing drawer discovered that side panels of oven were beginning to rust from inside out. Included pictures of issue. Ordering side panels ; ordrng 2 WPW10162245 (SIDE PANEL )s

Near Canandaigua, NY 14424

Dave F

Job Details: 09/21/2019

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Ice maker won't cycle . Tested power at L and N on ice maker held door switch did not get power going to icemaker . Ordering control W11043763 . Bring new ice maker in case . ; ordrng 1 W11043763 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11043013 VALVE"

Near Rochester, NY 14612

Dave L

Job Details: 09/21/2019

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Everything in the fresh food is frozen. Could not get damper to close ordering damper and thermistor; ordrng 1 W11317276 (diffuser) and 1 WPW10384183 (thermistor)

Near Hilton, NY 14468

Dave L

Job Details: 09/21/2019

REFRIGERATOR MAYTAG MFW2055DRM01 "The unit needs and drain tube drain tube sent out was not the correct part. Reordering ; rqstng P&A on 1 W11190084 (tube-drain), dspstn on spec-tagged invntry: 1 W11190084 TUBE-DRAIN"

Near Pittsford, NY 14534

Shaiman

Job Details: 09/21/2019

WASHER WHIRLPOOL WTW4816FW2 Unit would not turn on. LED indicator light on board was not illuminated. Replaced board. Unit would work as it should however a scraping noise was present during spin. Removed basket then reassembled. Noise went away. Suspecting the basket was misaligned on the shaft. Unit testing good.

Near Rochester, NY 14605

Shaiman

Job Details: 09/21/2019

WASHER MAYTAG MVWX655DW Customer states clothes aren’t coming out clean. F0E5 code stored. Basket was not centered most likely causing machine to become off balance then stop spinning. Leveled machine then calibrated. Unit testing good.

Near Rochester, NY 14610

Dave F

Job Details: 09/21/2019

VAN FORD TRANSIT CONNECT RF bearing fixed . Oil change . Paid with company card . Sent receipt to office

Near Hamlin, NY 14464

Dave L

Job Details: 09/21/2019

RANGE JENN AIR JDR8895BAS Front right burner valve is not able to be adjusted and is causing lighting problem. Quoted 421.12 for valve replacement. It’s likely the burners will have to be drilled out in order to service the manifold. Explained this extra cost to the customer. They declined to have it repaired. (649.42) cycled both oven to check temperature. Both averaging 3 valve is 7502P562-60

Near Irondequoit, NY 14617

Dave L

Job Details: 09/21/2019

DRYER GE DCCB330GD0WC Replaced gas coils due to intermittent heat. Unit tested good; used 1 279834 (COIL KIT) from stock

Near Rochester, NY 14609

Dave L

Job Details: 09/21/2019

DRYER ROPER REX5634KQ1 Replaced broken belt due to unit not spinning . Rollers and idler checked good. Clear ; used 1 341241 (BELT) from stock

Near Rochester, NY 14609

Dave L

Job Details: 09/21/2019

REFRIGERATOR KITCHENAID KRFF300ESS Customer had the door slightly ajar which caused some frost build up. Door had been adjusted before I arrived and is sealing well. No first at this time. Checked closures and gaskets. Unit checking good.

Near Fairport, NY 14450

Evan

Job Details: 09/21/2019

MICROWAVE WHIRLPOOL WMH78019HZ0 Customer stating that unit will not shut light off when shutting door and now door will not stay shut. Unit needs updated interlock switches. Installed new interlock switches. Tested unit. Unit tested good

Near Webster, NY 14580

Evan

Job Details: 09/21/2019

WASHER WHIRLPOOL WFW95HEDW0 Customer stated that unit would be stuck in drain lockout mode at end of cycle. Checked for error codes. Unit displaying code f8e3 for overflow condition. Suspecting Blockage at airtrap. Inspected airtrap and discovered trap was clogged with debris. Removed airtrap to clean. Cleaned trap and reinstalled. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP

Near Webster, NY 14580

Evan

Job Details: 09/21/2019

DRYER WHIRLPOOL WGD8500BW0 Customer stating that they are not able to shut door. Upon inspection discovered that door catch was not aligning with strike. Discovered that catch clip was broken off causing issue replaced catch. Tested door. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10111905 CATCH

Near Rochester, NY 14607

Evan

Job Details: 09/21/2019

OVEN WHIRLPOOL WGG745S0FS Customer stated that while running bake cycle on lower oven unit would not heat up. Upon inspection discovered ignitor was failing to light burner bar. Replaced ignitor ran test bake cycle unit tested good. Customer also stating that upper oven broil is experiencing same issue. Replaced ignitor for broil. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

Near Rochester, NY 14605

Evan

Job Details: 09/21/2019

DISHWASHER WHIRLPOOL DU1055XTVS2 Customer stated that unit was not powering up. Upon inspection discovered that thermal fuse had blown. Replaced fuse and ran test cycle. Unit tested good

Near Rochester, NY 14626

Evan

Job Details: 09/21/2019

MICROWAVE WHIRLPOOL WMH31017HS3 Customer states that unit is flashing F4e1 error code. Discovered that relay has been welded shut causing issue. Replaced board and ran test cycle. Unit was still having issue after replacing board replaced interlock switches Unit tested good; used 1 W11244490 (INTERLOCK) from stock

Near Pittsford, NY 14534

Dave F

Job Details: 09/21/2019

DISHWASHER MAYTAG MDB8959SFZ4 "Replaced tracks with truck stock W11259785 and W11259786 . Tracks had separated. Special Project S22916 . Tested unit . Tested good no error codes .; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"

Near Victor, NY 14564

Dave F

Job Details: 09/21/2019

DISHWASHER WHIRLPOOL WDT750SAHV Door isn't shutting . Feels hard to pull and is making noise . Found a piece of insulation had wrapped around the rope to the pulleys for the doors and got tangled . Removed insulation and make sure it would happen again . Tested unit . Tested good .

Near Rochester, NY 14612

Shaiman

Job Details: 09/21/2019

DISHWASHER WHIRLPOOL WDT780SAEM1 Replaced motor. Unit testing good.

Near Ontario, NY 14519

Dave L

Job Details: 09/21/2019

FREEZER WHIRLPOOL WRF555SDFZ08 Replaced warped door due to air infiltration. Unit tested good

Near Rochester, NY 14622

Dave L

Job Details: 09/21/2019

REFRIGERATOR AMANA ARB8057CB Unit was not cooling due to a failed start device replaced with spare. Did not charge for part

Near Hilton, NY 14468

Dave L

Job Details: 09/21/2019

OVEN AMANA AER6603SFW2 Oven door had come out of its hinges. Reinstalled oven door. Oven tested good

Near Rochester, NY 14626

Evan

Job Details: 09/21/2019

Near Rochester, NY 14607

Evan

Job Details: 09/20/2019

WASHER WHIRLPOOL LSQ8520JQ0 Customer stated that unit would not spin still since repair. Upon inspection discovered that lid switch connector was loose causing issue. Reseated connector and ran spin cycle. Unit began to spin. Unit tested good

Near Rochester, NY 14607

Evan

Job Details: 09/20/2019

DISHWASHER MAYTAG MDB4709AWB1 Customer stated that unit was not powering up. Checked for 120v at control. Control was not receiving power. Thermal fuse tested closed. Checked connection at junction box. Discovered that unit had shorted out on neutral side on line. Thermal event had occurred at wire nut. Trimmed and replaced wire nuts. Tested unit. Unit tested good

Near Rochester, NY 14607

Evan

Job Details: 09/20/2019

Near Rochester, NY 14618

Evan

Job Details: 09/20/2019

RANGE FRIGIDAIRE PLGS389ECI Replacing control board due to board shorting out during bake cycle. Unit was intermittently Turning on and off. Replaced control. Tested bake /broil all functions working as they should. Unit tested good

Near Ontario, NY 14519

Evan

Job Details: 09/20/2019

WASHER MAYTAG MHW8200FW0 Replacing control due to unit not spinning out clothes. Items are coming out water at the end of the cycle. Replaced control and ran diagnostic cycle. Unit completed all portions of test cycle as it should. Unit tested good

Near Marion, NY 14505

Evan

Job Details: 09/20/2019

RANGE JENN AIR JDS1750FS0 Replacing valves due to customer not being able to adjust flame height on front burners. Replaced valves. Adjusted flame height for customer. Unit tested good

Near Rochester, NY 14612

Dave L

Job Details: 09/20/2019

REFRIGERATOR MAYTAG MBF2258FEZ03 Door is swinging open and hitting furniture. Adjusted the feet so the door was less aggressive.

Near Spencerport, NY 14559

Dave L

Job Details: 09/20/2019

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced controls due to intermittent cooling.

Near Rochester, NY 14624

Dave L

Job Details: 09/20/2019

FREEZER WHIRLPOOL WRS315SNHM01 Fresh food section is not cooling due to insulation completely restricting the air return in the fresh food section called Techline. Emailed pics to whirlpool. Was able to eliminate the insulation restriction from the freezer side customer to monitorSr7725910764Whirlpool_techline@whirlpool.com

Near Brockport, NY 14420

Shaiman

Job Details: 09/20/2019

DRYER WHIRLPOOL MEDC465HW0 Customer concerned about a noise during operation. Removed drum and inspected the support rollers and lint chute. Lint chute was bouncing against the drum causing noise. Adjusted chute. Unit testing good customer satisfied.

Near Fairport, NY 14450

Steve

Job Details: 09/20/2019

REFRIGERATOR GE PFCS1RKZHSS Tested ice maker and it harvested and called for water. The ice cubes I it were good size. Found the condenser coils were getting plugged and the cabinet sides were warm. Also very war. Air from under refrigerator. Cleaned coils. Customer is going to monitor ice for 24 hours

Near Rochester, NY 14618

Steve

Job Details: 09/20/2019

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Found frost on top of freezer liner. Caulked gaps where liner meets cabinet to prevent any warm air from entering freezer. The refrigerator tests good

Near Brockport, NY 14420

Shaiman

Job Details: 09/20/2019

DISHWASHER MAYTAG MDB4949SHZ0 Tub is damaged and needs to be replaced. RTM declined further repair.

Near Newark, NY 14513

Evan

Job Details: 09/20/2019

DRYER WHIRLPOOL MEDC200XW3 "Customer stated that unit was not tumbling but still heating. Upon inspection discovered that thermal fuse tested open and heater was making contact with tower. Was able to bend heating coil away from tower wall and replaced fuse. Unit tested good after doing so. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT , used 1 WP3392519 (FUSE-THERMAL) from stock"

Near Rochester, NY 14626

Dave L

Job Details: 09/20/2019

WASHER ELECTROLUX EIFLS55IIWO Unit was not draining well due to a restriction in the pump filter. Cleared filter and tested.

Near Clifton Springs, NY 14432

Steve

Job Details: 09/20/2019

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replaced shelf, rail and frame for broken shelf and food falling. Ice make still not working. Found the liner on the door is bellied. Added foam to li er to hit light switch. The ice maker tests good."

Near Pittsford, NY 14534

Evan

Job Details: 09/20/2019

OVEN KITCHENAID KOSE500ESS02 Customer is stating they are getting same error code as before. F2e1 for stuck key code. Checked for codes. Unit had f2e1 code stored in memory. Replaced console and covered vent holes in attempt to prevent steam from reaching control. Customer to monitor and report back if issue persists

Near Canandaigua, NY 14424

Steve

Job Details: 09/20/2019

WASHER WHIRLPOOL WFW5620HW0 Customer complained of water leaking out the detergent drawer while filling with water. Tested in diagnostics. Could not recreate leak. Turned cold water down a little. Lowered front legs to push water to rear of unit. Th washer is on laminate floor an I can see it move when pushing on washer. The water may be splashing over edge. When machine is balancing load or in spin.

Near Rochester, NY 14612

Dave L

Job Details: 09/20/2019

RANGE MAYTAG MGR6600FZ1 Replaced dented panels pics attached

Near Irondequoit, NY 14617

Shaiman

Job Details: 09/20/2019

DRYER GE DHDSR46GG7WW Could not recreate any noise. Unit testing good.; dspstn on spec-tagged invntry: 2 WE3X75 BEARING-REAR

Near Hilton, NY 14468

Dave L

Job Details: 09/20/2019

REFRIGERATOR MAYTAG MZF34X20DW03 Replaced seal with gasket and sealed cabinet to liner with silicone due to moisture in the cabinet

Near Rochester, NY 14606

Shaiman

Job Details: 09/20/2019

DRYER WHIRLPOOL WED4916FW0 Dryer will not turn on. Unit is not getting 240v. Suggested customer to contact an electrician.

Near Rochester, NY 14617

Dave L

Job Details: 09/20/2019

REFRIGERATOR KITCHENAID KRFF507ESS01 Called Techline due to evaporator frosting in the fresh food section again and intermittent operation. Coil thermistor testing in range 83k at 32 Techline recommending replacing the thermistor harness and installing an updated control. Ordering control and harnessSR7725912679; ordrng 1 W10799425 (harns-wire) and 1 W10811364 (cntrl-elec)

Near Webster, NY 14580

Dave L

Job Details: 09/20/2019

REFRIGERATOR GE GFSS6KKYCSS Rescheduled customer for Monday 9/23 ; schdld next appmnt for 9/23 MON !

Near Mendon, NY 14506

Steve

Job Details: 09/20/2019

REFRIGERATOR WHIRLPOOL KBSD618ESS01 Tested ice maker and the ice cubes are full size and the dispenser is working as expected. ; ordrng 1 2318017 (separator) and 1 WP2318054 (cntrl-elec)

Near Rochester, NY 14613

Dave L

Job Details: 09/20/2019

REFRIGERATOR AMANA ART318FFDW03 The unit still have a full charge but the compressor is no longer pumping refrigerant. Ordering a compressor ; ordrng 1 W11092625 (compressor)

Near Hamlin, NY 14464

Shaiman

Job Details: 09/20/2019

WASHER WHIRLPOOL NTW4516FW3 Customer states the start button works intermittently. Console and control should be replaced. ; ordrng 1 W10888103 (CONSOLE ) and 1 W11170317 (CONTROL )

Near Geneva, NY 14456

Steve

Job Details: 09/20/2019

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced part and then nothing worked. Called tech line. Ordering another board; ordrng 1 W11336586 (CONTROL ORION)

Near Hilton, NY 14468

Shaiman

Job Details: 09/20/2019

DISHWASHER KITCHENAID KDFE104DSS1 "Wheels on the bottom rack keep falling off. Replacing wheels. ; ordrng 4 WPW10195417 (WHEELS)s, dspstn on spec-tagged invntry: 2 WPW10546503 ADJUSTER"

Near Hamlin, NY 14464

Dave L

Job Details: 09/19/2019

DISHWASHER KITCHENAID KUDS30IXBL9 "Keypad is only working intermittently. Ordering keypad; ordrng 1 WPW10500172 (panel-cntl), dspstn on spec-tagged invntry: 1 W10402110 FUSE"

Near Penfield, NY 14526

Steve

Job Details: 09/19/2019

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Ordering correct door. ; ordrng 1 W11307258 (LEFT DOOR)

Near Rochester, NY 14607

Steve

Job Details: 09/19/2019

DISHWASHER WHIRLPOOL WDF760SADM3 Rescheduled due to cleaning people at home; ordrng 1 WPW10348269 (drain pump)

Near Rochester, NY 14611

Shaiman

Job Details: 09/19/2019

DISHWASHER WHIRLPOOL WDF520PADB7 "Customer not available, returning at the end of the day. ; schdld next appmnt for 9/18 WED !"

Near Victor, NY 14564

Dave F

Job Details: 09/19/2019

DRYER WHIRLPOOL WED8500DC4 "Talked to customer about dryer . Ordering user interface as that was the issue from the previous calls and is doing the same thing . User interface W11158455; ordrng 1 W11158455 (panel-cntl), dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL"

Near Walworth, NY 14568

Dave F

Job Details: 09/19/2019

REFRIGERATOR WHIRLPOOL W2RXEMMWQ00 Unit is cooling as it should but the thermostat is not working correctly and causing the unit to cool to much in the fresh food section . Ordering thermostat WP2204605 . Cleaned condenser coils . ; ordrng 1 WP2204605 (thermostat)

Near Rochester, NY 14617

Dave L

Job Details: 09/19/2019

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced door due to conclaves liner right door gasket is torn ordering gasket; ordrng 2 W10830274 (cables)s

Near Rochester, NY 14621

Dave L

Job Details: 09/19/2019

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Freezer door was ok but the FF door was damaged ordering fresh food door; ordrng 1 LW10912110 (dor-fip)

Near Farmington, NY 14425

Dave F

Job Details: 09/19/2019

WASHER WHIRLPOOL WFW8540FW0 "F3E1 error code . Checked AirTrap and cleaned . Checked pressure sensor hose is good . F8E3 over flow condition check drain pump filter . It's clean .F9E1 long drain error code .F6E3 communication error Acu to UI , replaced pressure sensor due to having issue again .unit needs Control and user interface ordering W11201289 control and W10903219 user interface. Parts are covered according to KB; ordrng 1 W10903219 (panel-cntl) and 1 W11201289 (cntrl-elec)"

Near Rochester, NY 14618

Evan

Job Details: 09/19/2019

DISHWASHER GE GDT720SGF0WW Customer stated that unit was producing loud noise while running. Upon inspection discovered that noise was coming from wash motor. Unit is also leaking from motor. Ordering wash motor ; ordrng 1 WD49X23782 (WASH MOTOR )

Near Victor, NY 14564

Steve

Job Details: 09/19/2019

REFRIGERATOR KITCHENAID KSSO48QTB02 Sr# 7725866579 called tech line for no auger motor. Found the control to dispenser is only sending 74 volts and the auger motor is open. Customer would like to think about repair. Rescheduled for next week. ; schdld next appmnt for 9/24 TUE !

Near Fairport, NY 14450

Steve

Job Details: 09/19/2019

REFRIGERATOR KITCHENAID KRFF305ESS02 The top of freezer gasket was not sealing. Shimmed out bottom fasteners on door for better sealing and caulked frame. The freezer tests good.

Near Rochester, NY 14621

Evan

Job Details: 09/19/2019

MICROWAVE WHIRLPOOL WMH53521HZ4 Customer stated that they could not mount unit due to unit missing top left mounting nut. Disassembled unit. Found that nut and bracket were loose inside cabinet. Reinstalled nut and bracket. Reassembled unit. Unit tested good

Near Rochester, NY 14617

Evan

Job Details: 09/19/2019

WASHER WHIRLPOOL TAWS800JQ1 Customer stated that unit will not spin. Upon inspection discovered that lid switch was failing unit was spinning while top was open. Discovered that timer windings had gone bad unit would not engage certain portions of cycle. Unit will also need new clutch and motor coupler was able to stop basket by hand while in spin. Unit will need:Timer WP3948852 $ 161.28Motor coupler 285753A $20.00 Lid switch 3949247V $ 46.00Clutch 285785 $49.00Labor $104.65 Customer does not want to proceed at this time. Also inspected dryer while in home. Unit needs new heater and also push to start switch. Switch we4m416 $20.00Heater assembly $118.03Labor $ 104.65 Plus tax Customer will contact office if he would like to proceed with either repair

Near Rochester, NY 14612

Dave L

Job Details: 09/19/2019

REFRIGERATOR WHIRLPOOL WRF555SDHV02 Replaced and insulated noisy fan motor

Near Rochester, NY 14621

Evan

Job Details: 09/19/2019

DRYER WHIRLPOOL NGD4655EW2 Customer stated that unit was not heating correctly. Ran test cycle and watched unit cycle flame on and off through burner window. Unit is cycling flame on and off as it should. Watched unit light burner multiple times. Used dryer vent test kit to inspect airflow. Airflow tested good. Did discover while checking temperature inside drum door was sticking on latch. Repaired latch and tested door. Unit tested good

Near Rochester, NY 14608

Steve

Job Details: 09/19/2019

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Found the ice bin had ice stuck inside gears. Removed ice. Caulked liner for warm air entering freezer. The ice bi works as expected.

Near Webster, NY 14580

Evan

Job Details: 09/19/2019

DISHWASHER KITCHENAID KDTE104ESS1 Customer stated that unit was not cleaning dishes or dissolving soap. Checked for error codes. Unit is displaying code 4-3 for wash motor not running. Unit needs wash motor. Quoted customer for repair. Replaced wash motor . Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

Near Webster, NY 14580

Evan

Job Details: 09/19/2019

DRYER AMANA NED4655EW1 Replacing thermostat due to unit not cycling heat properly. Replaced thermostat and ran test cycle. Watched temps inside drum cycle up and down. Thermostat is working as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 279838 ELEMENT

Near Irondequoit, NY 14617

Shaiman

Job Details: 09/19/2019

DRYER GE DCCB330GD0WC Replaced ignitor. Repair successful.

Near Palmyra, NY 14522

Dave F

Job Details: 09/19/2019

DRYER WHIRLPOOL WED6620HC0 Dryer not drying clothes or staying on long enough to dry . Tested vent tested good . Called techline SR 7725899601 . Went into diagnostics no error codes . Techline said that this unit has a big drum and if doing small loads or mixed loads the unit may see one item as dry and the others not . Ran unit with clothing in it and is working as expected.

Near Rochester, NY 14616

Dave L

Job Details: 09/19/2019

REFRIGERATOR KITCHENAID KFIS29PBMS02 Replaced controls and valve due to water dispensing when ice was selected. Customer to monitor

Near Rochester, NY 14617

Dave L

Job Details: 09/19/2019

REFRIGERATOR WHIRLPOOL WRT311FZDT00 "Changed fez gasket, raised both doors and sealed liner to cabinet due to frosting."

Near Webster, NY 14580

Dave L

Job Details: 09/19/2019

REFRIGERATOR WHIRLPOOL KRFC704FBS01 Replaced scratch door

Near Webster, NY 14580

Dave L

Job Details: 09/19/2019

REFRIGERATOR KITCHENAID KFIS29BBWH00 Replaced controls per Techline forNot sending voltage to the fill tube heater in the ice maker. Thawed tube using test 19 and then filled the mold in test 45 customer to monitor

Near Gates, NY 14606

Dave L

Job Details: 09/19/2019

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced door and gasket due to air infiltration. Self closure on the right side was not engaging causing a poor seal. Adjusted self closure and lowered feet so the freezer door doesn’t bind on the cabinetry

Near Macedon, NY 14502

Dave F

Job Details: 09/19/2019

WASHER WHIRLPOOL WTW4816FW2 "F8E1 long fill error code . Found debris in filter screens . Cleaned screens . Calibrated unit . Ran auto diagnostics. Unit tested good . Tested on regular wash cycle . Tested good . If problem persists order W11170319 control , W11210459 water valve"

Near Fairport, NY 14450

Evan

Job Details: 09/19/2019

DISHWASHER WHIRLPOOL WDT720PADW0 Replacing upper rack mounts due to clips breaking on upper rack. Replaced clips and tested upper rack. Unit tested good

Near Rochester, NY 14609

Steve

Job Details: 09/19/2019

REFRIGERATOR AMANA ARB2259CB Found the compressor is seized. The cost of the repair outweighs the cost of new u it. The customer is going to replace.

Near Rochester, NY 14620

Evan

Job Details: 09/19/2019

DRYER KENMORE 110.659224 Replacing heater due to original heater testing open. Replaced heater and cleaned cabinet. Also greased rollers and pulley. Unit tested good

Near Webster, NY 14580

Steve

Job Details: 09/19/2019

REFRIGERATOR WHIRLPOOL WRT549SZDM00 The refrigerator has a no charge. Turned on and found no frost pattern at all. The unit has sealed system leak.

Near Fairport, NY 14450

Steve

Job Details: 09/19/2019

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Found frost on left side of freezer. Shimmed out bottom fasteners on door for better door closing. Heated reformed gasket and caulked frame to prevent warm air from entering freezer.

Near Henrietta, NY 14467

Shaiman

Job Details: 09/19/2019

DRYER KENMORE 110.6192311 Tested unit on timed dry. No tissues present.

Near Farmington, NY 14425

Dave F

Job Details: 09/19/2019

DRYER ROPER RGD4516FW Replaced gas coil . Tested unit . Tested good . Unit is staying hot .; dspstn on spec-tagged invntry: 1 WP3387134 THMST-FIX

Near Henrietta, NY 14467

Shaiman

Job Details: 09/19/2019

DISHWASHER KENMORE 665.14422N511 "Reports that the unit is not cleaning dishes, & soap not dispensing. Water coming into unit is lukewarm. Suggesting customer to run water at sink before starting dishes."

Near Macedon, NY 14502

Shaiman

Job Details: 09/18/2019

DRYER WHIRLPOOL WHD5090GW0 "Customer concerned about unit not beeping at the end of cycle. UI should be replaced. Returning with console, UI, and knob. ; ordrng 1 W10681353 (OUTTER KNOB) and 1 W10869886 (INNER KNOB) and 1 W11091538 (CONSOLE)"

Near Palmyra, NY 14522

Steve

Job Details: 09/18/2019

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found the door handle screw would not screw all the way through handle to fasten tightly. When customer used handle the left side of handle came off and scratched pantry and freezer door. Ordering both doors and handle. ; ordrng 1 W11045125 (handle SO) and 1 W11307257 (FREEZER DOOR SO) and 1 W11307302 (PANTRY DOOR S)

Near Geneva, NY 14456

Steve

Job Details: 09/18/2019

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced o troll on back of unit with same result. called tech line again. Ordering Orion board. ; ordrng 1 W11336586 (CONTROL ORION)

Near Spencerport, NY 14559

Dave L

Job Details: 09/18/2019

MICROWAVE GE JVM3160RF2SS Breaking is opening when door is opened while cooking. Ordering switches and housing; ordrng 3 W10915404 (cables)s and 1 WB06X10610 (latch board47.56)

Near Canandaigua, NY 14424

Dave F

Job Details: 09/18/2019

MICROWAVE WHIRLPOOL WML55011HS2 Replaced control . No change .called Techline SR 7725841405 . Checked all parts on unit and found that the magnetron thermostat is open . Jumped thermostat. Tested unit. Stated heating . Techline said to replace thermostat. Ordering part W11125676; ordrng 1 W11125676 (thrmst-fix)

Near Rochester, NY 14623

Shaiman

Job Details: 09/18/2019

DISHWASHER KITCHENAID KDFE104HPS0 Replaced panel and UI. Repair successful.