Near Rochester, NY 14624
Shaiman
Job Details:
10/01/2019
DISHWASHER WHIRLPOOL WDF520PADM3
Customer states unit won’t clean the dishes. Motor seems to be working as it should. 7-1 error code stored. Heating element is visibly failed. Replacing heating element. ; ordrng 1 W10518394 (HEATING ELEMENT)
Near Pittsford, NY 14534
Dave F
Job Details:
10/01/2019
DISHWASHER MAYTAG MDB8979SEZ0
Called techline SR 7725999521 . The dispatch we received was for service pointer for tracks for the top rack . The tracks for that pointer do not go with this unit . The tracks are different. Unit needs adjusters . Ordering parts for adjusters . Called trade line . They gave me a PL auth MMDXN00APL1; ordrng 2 WPW10251047 (cover)s and 1 WPW10609578 (adjuster) and 1 WPW10609579 (adjuster) and 2 WPW10627763 (adjuster)s
Near Pittsford, NY 14534
Steve
Job Details:
10/01/2019
REFRIGERATOR MAYTAG MVWB955FC0
The washer is getting stuck in drain. F3e1 error code. Cleared pressure hose port and tested. Calibrated and tested. The unit drained for a few minutes then failed again with F3e1 error code. Needs control ; ordrng 1 W10912345 (cntrl-elec)
Near Rochester, NY 14623
Evan
Job Details:
09/30/2019
OVEN WHIRLPOOL WFG770H0FZ0
Replacing DSI module due to unit not sparking at bake element. Replaced DSI board ran test bake cycle. Unit was still experiencing same issue. Tested harness for continuity harness tested good. Discovered that spark module wire was pinched between cabinet wall. Rerouted wire and test unit. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details:
09/30/2019
COOKTOP JENN AIR JGRP436WP01
Customer stated that timer Chime was going off randomly. Upon arrival checked for error codes. No codes were present. Had customer shut off power at breaker and inspected connections at control and UI. Had customer power breaker back on and ran test bake cycle to 350. Could not replicate issue once resetting breaker and checking connections. Unit tested good.
Near Pittsford, NY 14534
Evan
Job Details:
09/30/2019
DISHWASHER MAYTAG MDB7601AWB
Customer stated that unit was leaking. Ran test cycle and removed kick panel to observe. Could not replicate issue while in home. Observed unit for 20 mins while running. Could not replicate leak while observing unit. Suspecting that item may have been hanging through bottom rack causing spray arm to stop causing water to spray at front door. Customer to run cycle and report back if issue persists. ; dspstn on spec-tagged invntry: 1 wp6-919539 SEAL KIT
Near Rochester, NY 14610
Evan
Job Details:
09/30/2019
WASHER MAYTAG MVWB765FW2
Customer stated that unit would not fill with hot water. Checked for error codes. Unit had multiple codes All pertaining to issue with water valve. Cleared codes and test valve in manual test mode. When accusing hot side of valve unit would not fill. Unit needs water valve. Replaced valve and ran diagnostic cycle. Unit actuated both valves as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W11165546 VALVE
Near Rochester, NY 14607
Evan
Job Details:
09/30/2019
OVEN GE JGBP86BEB2BB
Customer stated that control panel would not respond to commands but burners still work. Upon arrival attempted to run bake cycle unit would not accept commands. Removed rear panel and cleaned ribbon cable from UI to control. After doing so was able to run bake cycle. User interface is discontinued but unit is currently working. Customer to monitor
Near Victor, NY 14564
Dave F
Job Details:
09/30/2019
DISHWASHER WHIRLPOOL WDT750SAHV0
Replaced door gasket for unit leaking . Tested unit in auto diagnostics. Unit tested good no leaks .; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Near East Rochester, NY 14445
Dave F
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM00
Replaced main control board due to unit not defrosting . Tested unit tested good .
Near Penfield, NY 14526
Dave F
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00
Water dispenser was being erratic. Found the UI for the deli drawer had corrosion on it . Replaced board tested unit . Everything is working as expected.
Near Walworth, NY 14568
Dave F
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL W2RXEMMWQ00
Replaced thermostat. Tested unit tested good . Unit was in defrost when I left
Near Rochester, NY 14609
Shaiman
Job Details:
09/30/2019
WASHER KENMORE 110.8298311
Lid switch was damaged. Replaced switch. Unit testing good. ; dspstn on spec-tagged invntry: 1 285671 SWITCH-LID
Near Rochester, NY 14612
Shaiman
Job Details:
09/30/2019
WASHER AMANA NTW4516FW2
"Customer reports unit won’t start. Power present, but unit would not fill. Water lines were shut off at a location not near the machine. Customer states plumbing work was recently done in the house. Turned on water. Repair successful."
Near Hamlin, NY 14464
Shaiman
Job Details:
09/30/2019
WASHER AMANA NTW4516FW3
Replaced control & calibrated. Unit testing good.
Near Rochester, NY 14612
Dave L
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Replaced diffuser and thermistor due to freezing temps in the fresh food section. Tested damper in diagnostics. Customer to monitor
Near Penfield, NY 14526
Dave L
Job Details:
09/30/2019
OVEN WHIRLPOOL WFG530S0EB
Customer had been experiencing ignition problems. Unit has been working since they called. Unable to recreate the issue. Verified extra ground was still in place. Updated harness has been installed. Made sure nothing was grounding the ignitor in the drawer. Ignitor is likely warping again causing intermittent issue. Recommending that it be replaced. The customer is going to think about the repair. Ignitor is WP9758079
Near Webster, NY 14580
Dave L
Job Details:
09/30/2019
REFRIGERATOR KITCHENAID KRFF507HPS00
Replaced harness due to intermittent water. Unit tested good
Near Webster, NY 14580
Dave L
Job Details:
09/30/2019
REFRIGERATOR KITCHENAID KBFS22EWMS5
Replaced water valve and defrosted ice maker fill tube. Customer to monitor only charges cost for part ATEC warranty
Near Mendon, NY 14506
Steve
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL KBSD618ESS01
Separator did not come with ice door. Ordering correct parts; ordrng 1 W10133603 (pad) and 1 WPW10504458 (door-chute) and 1 WPW10546285 (motor)
Near Rochester, NY 14617
Evan
Job Details:
09/30/2019
WASHER WHIRLPOOL WTW6600SW2
Customer stated unit was displaying LD code for long drain. Upon inspection discovered that pump impeller had come detached from pump causing issue. Replaced pump. Ran diagnostic cycle. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details:
09/30/2019
DISHWASHER FRIGIDAIRE FDB2410HIB2A
Customer stated that unit was very noisy during beginning portion of cycle. Ran test cycle and could hear noise customer was referring to. Issue is with drain pump. Pump has become very noisy. Pump will need to be replaced. Ordering pump ; ordrng 1 5304483444 (DRAIN PUMP )
Near Webster, NY 14580
Dave L
Job Details:
09/30/2019
REFRIGERATOR KITCHENAID KRFF507HPS00
Replaced harness due to intermittent water. Unit tested good
Near Lyons, NY 14489
Dave F
Job Details:
09/30/2019
WASHER WHIRLPOOL WTW8040DW4
Replaced water valve housing on unit . Calibrated unit . Tested unit in auto diagnostics. Unit tested good .
Near Rochester, NY 14618
Evan
Job Details:
09/30/2019
DISHWASHER GE GDT720SGF0WW
Unit is leaking since repair. Discovered that unit is leaking from wash motor clamp. Ordering wash motor clamp ; ordrng 1 WD24X23177 (HOSE KIT ) and 1 WD35X10382 (CLAMP KIT )
Near Rochester, NY 14611
Shaiman
Job Details:
09/30/2019
WASHER WHIRLPOOL WTW7500GC0
F5E2 F5E3 F5E1 error codes stored. Ran auto test with no issues. Lid latch tested fine during a manual test of the lock. Unit testing good.
Near North Chili, NY 14514
Steve
Job Details:
09/30/2019
REFRIGERATOR GE PSS27SGNABS
Replaced main control for no operation. The refrigerator started up and is cooling. ; dspstn on spec-tagged invntry: 1 WR55X10942P CONTROL
Near Churchville, NY 14428
Steve
Job Details:
09/30/2019
DISHWASHER JENN AIR JDB9000CWP
Replaced both upper rack adjusters for broken tabs. The dishwasher tests good. ; used 1 WPW10546503 (ADJUSTER) from stock
Near Rochester, NY 14623
Steve
Job Details:
09/30/2019
DISHWASHER KITCHENAID KDTE104DSS
Replaced top rack adjusters for broken tabs and fallen rack. The dishwasher tests good.
Near Hilton, NY 14468
Dave L
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Replaced ice maker due to open motor. Unit tested good
Near Churchville, NY 14428
Steve
Job Details:
09/30/2019
RANGE WHIRLPOOL WEE510S0FV1
Replaced panel for paint coming off panel.
Near Rochester, NY 14611
Shaiman
Job Details:
09/30/2019
DRYER WHIRLPOOL WED7500GC0
F4E4 error code stored. No vent is installed on the unit. Seems to be heating as it should. Could not detect any issues.
Near Fairport, NY 14450
Dave F
Job Details:
09/30/2019
REFRIGERATOR KITCHENAID KRFF507ESS01
Fresh food section is frosted up again . Tested thermistors. All tested good . Evap fan is working good . Defrost mode was on basic . Cabinet has been sealed . . Called techline SR 7725981915. Tech line said to order evap fan and evap cover . Have evap fan on hand . Replaced evap fan . Zip tied and foiled tape thermistor in the correct location . . Customer is going to see if they can get unit replaced as this is a repeat issue .; rqstng P&A on 1 WPW10501260 (cover-evap)
Near Avon, NY 14414
Steve
Job Details:
09/30/2019
DISHWASHER KITCHENAID KUDS30FXWH9
"Found the dishwasher need a chopper blade, gasket main control and harness for not washing and no heat at the heater. The customer is going to replace. ; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE"
Near Webster, NY 14580
Dave L
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Called Techline to document ice getting stuck in chute. Replaced ice door with no change. Techline recommending that the customer regularly clean the ice bin and pull off of the paddleSlightly before removing glass so ice has a chance to clear. Techline recommending changing the door to resolve issue. Ordering door SR7724761043; ordrng 1 LW11026425 (dor-fip)
Near Rochester, NY 14606
Shaiman
Job Details:
09/30/2019
DRYER MAYTAG MEDB855DC3
"Customer reports the unit would not respond to functions a month prior, then after disconnecting then reconnecting power it started working again. Now the unit is completely unresponsive. 240v at the power supply 120v from each leg. Suspecting a faulty user interface. ; ordrng 1 W10849061 (USER INTERFACE ), dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL and 1 TJ5655 CORD-5' 3w"
Near Rochester, NY 14626
Dave L
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Unit is set at 45 but will not get above 36 and is freezing items. Ordering controls and thermistor. ; ordrng 1 W10838965 (thermistor) and 1 W11043763 (cntrl-elec)
Near Rochester, NY 14606
Steve
Job Details:
09/30/2019
REFRIGERATOR FRIGIDAIRE FFSS2325TE
"Turned unit on to test. Compressor starts up and starts to cool. After a couple minutes the compressor shuts off. Manager at Aaron’s does not want to proceed with repair; rqstng P&A on 1 A01078804 (control), states that autho needed"
Near Honeoye Falls, NY 14472
Dave F
Job Details:
09/30/2019
MICROWAVE WHIRLPOOL WOC75EC7HS00
F6E0 oven user interface lost connections . called techline SR 7725984517 . Door switch on the left is not contacting the door and recognizing the door isn't closed . Techline said order UI and Harness to appliance manager. Bring appliance board in case . ; ordrng 1 W11261165 (cntrl-elec) and 1 W11353765 (CONSOLE) and 1 W11356990 (HARNESS)
Near Victor, NY 14564
Steve
Job Details:
09/27/2019
DRYER WHIRLPOOL WGD7500GW0
Found motor mount was shaking during operation. found side walls bent and was hitting drum. Added screw to fasten mount. Bent the side walls back but crinkled and is visible to customer. Customer not satisfied with dent on bottom rear corners. Called tech line sr# 7725969131 .
Near Penfield, NY 14526
Dave F
Job Details:
09/27/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
Frost in freezer . Found the door gasket wasn't even . Shimmed t brackets with stainless washers . Sealed cabinet . Heated door gasket reseated .. door is closing as expected. Set unit to recommend temps and turned humidity control on.
Near Webster, NY 14580
Dave F
Job Details:
09/27/2019
DISHWASHER WHIRLPOOL WDT780SAEM1
F6E4 float switch error code . Tested unit in auto diagnostics. Tested good . Ran unit in regular cycle.Unit is not having as many suds . Tested dispenser in diagnostics with soap in it . Soap was dispensed . Gave suggestions on best wash cycle . Unit is operating as expected. No issues found . If any more problems persists. May need a control if unit stops mid cycle .; dspstn on spec-tagged invntry: 1 W10888684 DISPENSER DOOR KIT and 1 WPW10605057 PUMP
Near Pittsford, NY 14534
Dave F
Job Details:
09/27/2019
MICROWAVE JENN AIR JMW2430DS01
No error codes in unit . Tested unit on 350 . It is getting up to temperature and holding . Customer had calibrated unit and is the correct temperature that Is needed . Tested unit tested good .
Near Rochester, NY 14620
Dave F
Job Details:
09/27/2019
REFRIGERATOR WHIRLPOOL GI0FSAXVY011
Drain tube duck bill was clogged . Replaced with updated drain tube . S Code S38253 . Defrosted drain . Unit is draining .
Near Rochester, NY 14610
Dave F
Job Details:
09/27/2019
REFRIGERATOR KITCHENAID KSF26C4XYY03
Condenser fan was not working . . Replaced fan . Condenser fan is working now . Tested unit . Tested good .
Near Farmington, NY 14425
Dave F
Job Details:
09/27/2019
WASHER WHIRLPOOL WFW8540FW0
Replaced control and UI . Tested unit in auto diagnostics. Unit tested good . Ran normal cycle . Unit tested good . Parts are covered office KB
Near Rochester, NY 14612
Shaiman
Job Details:
09/27/2019
DISHWASHER MAYTAG MDB8989SHZ0
"Customer reports the unit is leaking, especially on power wash setting, and won’t dry dishes. Could not recreate the leaking event. Machine appeared to be tilted forward. Adjusted legs & let the dishwasher run on power wash setting. Still no leaks present. 6-4 error code stored. Float switch was clear of any debris. Recommend customer to use less detergent to avoid any concerns of over sudsing."
Near Rochester, NY 14609
Shaiman
Job Details:
09/27/2019
WASHER WHIRLPOOL WFW75HEFW0
Unit shuts off seconds after turning it on. Replaced control panel. Unit testing good.
Near Pittsford, NY 14534
Shaiman
Job Details:
09/27/2019
DISHWASHER JENN AIR JDTSS246GP0
"55 was displayed on the user interface, appeared to be frozen. Entered diagnostic mode and no error codes were stored. Exited out of diagnostics, and started unit with no issues. Suspecting the unit froze in the middle of a cycle. Also discovered the machine was filling with cold water, due to the water supply for dishwasher being connected to the cold water line under the sink. Instructed customer to run water at the sink before starting a wash cycle for best wash performance once the water supply issue is resolved. Otherwise, machine seems to be testing good."
Near Pittsford, NY 14534
Shaiman
Job Details:
09/27/2019
DRYER KENMORE 110.967427
Replaced control. Unit testing good.
Near Pittsford, NY 14534
Shaiman
Job Details:
09/27/2019
WASHER KENMORE 110.2087299
"Replaced lid switch, unit testing good. ; dspstn on spec-tagged invntry: 1 WP3949238 SWITCH-LID"
Near Pittsford, NY 14534
Shaiman
Job Details:
09/27/2019
DRYER KENMORE 110.967427
Replaced control. Unit testing good.
Near Pittsford, NY 14534
Shaiman
Job Details:
09/27/2019
WASHER WHIRLPOOL MHW6630HW0
Unit violently shakes during spin cycle. Shipping bolts were still installed. Removed shipping bolts. Repair successful.
Near Rochester, NY 14607
Dave F
Job Details:
09/27/2019
REFRIGERATOR GE GSH22JFXMBB
I couldn't smell anything in refrigerator . Found old food . . Customer will have refrigerator cleaned . Also wants two water filters sent to them . Ordering part MWFP .; ordrng 2 MWFP (mwf refer water filt -DIRECT SHIP TO CUSTOMER )s
Near Hamlin, NY 14464
Dave L
Job Details:
09/27/2019
DISHWASHER KITCHENAID KUDS30IXBL9
Replaced control and gasket due to unit not responding and leaking; used 1 W10300924V (GASKET) from stock
Near Rochester, NY 14612
Dave L
Job Details:
09/27/2019
WASHER MAYTAG MVWB766FW1
Replaced rusting dispenser drawer and the gearcase due to noise. Calibrated and tested unit
Near Rochester, NY 14618
Dave F
Job Details:
09/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00
"Ice maker not working l has power going to unit . Tried to cycle icemaker . Ice maker not cycling . Ice maker that was brought with me has a broken fill cup . Ordering another ice maker W10882923; ordrng 1 W10882923 (icemaker), dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER"
Near Macedon, NY 14502
Dave F
Job Details:
09/27/2019
RANGE JENN AIR JDS9860CDB00
Called customer about fan running after last being there . Cooling fan will continue to run if no sensor detected. Customer will turn breaker off.; saved tckt
Near Ontario, NY 14519
Dave L
Job Details:
09/27/2019
RANGE JENN AIR JGRP436WP02
Reassembled oven door and reinstalled.
Near Rochester, NY 14619
Shaiman
Job Details:
09/27/2019
WASHER MAYTAG MVWB835DW3
"Customer states unit wont complete a cycle on normal setting, timer is not accurate. F3E2 F0E4 error codes stored. Cleared codes then ran test verification cycle. No issues present. Suspecting a faulty control and inlet thermistor. Replacing valves and control board. ; ordrng 1 W11165546 (VALVES) and 1 W11170706 (CONTROL)"
Near Fairport, NY 14450
Steve
Job Details:
09/27/2019
REFRIGERATOR WHIRLPOOL GC3SHAXVB01
Found the ice bucket full of ice. Removed ice. The flapper seems to be closing. Customer is going to make ice for a couple days and monitor. If problem persists preorder flapper.
Near Macedon, NY 14502
Steve
Job Details:
09/27/2019
DRYER WHIRLPOOL WHD5090GW0
Replaced console ui and knobs for no end of cycle signal. The knobs would not come out in one piece to remove from console. So I replaced them all. The dryer signaled at the end of cycle. The signal is not very loud but is present. The dryer tests good
Near Phelps, NY 14532
Steve
Job Details:
09/27/2019
REFRIGERATOR WHIRLPOOL WRB329DMBW00
8 degrees in freezer. 39 in FF . 1.07 amps while running. Tried to call tech line but it was closed for updates at the time of call. Replaced main control and damper for arming temps. Customer is going to monitor. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ and 1 WPW10594330 CONTROL
Near Geneva, NY 14456
Steve
Job Details:
09/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM
Replaced drain tube for ice accumulation on freezer floor. Tighten screws for door handle. Removed all ice. The refrigerator tests good.
Near Geneva, NY 14456
Steve
Job Details:
09/27/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
Replaced ui and evaporator cover for no cool in fresh food section. Same result. Only cooling freezer. Customer is going to contact customer service.
Near Rochester, NY 14612
Dave L
Job Details:
09/27/2019
MICROWAVE WHIRLPOOL WMH31017HB2
The microwave relay will not latch. Replaced control with no change. Suspecting open magnetron thermostat or transformer. Ordering both; ordrng 1 W10269232 (thermostat) and 1 W10754299 (magnetron) and 1 W10832024 (thrmst-fix) and 1 W10836753 (transformr)
Near East Rochester, NY 14445
Evan
Job Details:
09/27/2019
RANGE WHIRLPOOL KSDG950ESS1
Customer stated that they received unit with rusted front door panel and lower lower kick panel. Upon inspection discovered both were had small rust spots on front or each panel. Replaced door panel & kick panel. Unit tested good
Near Webster, NY 14580
Dave L
Job Details:
09/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Switch shim will not stay on the door because it’s too warped. Ordering left door; ordrng 1 W11104477 (dor-fip)
Near East Rochester, NY 14445
Evan
Job Details:
09/27/2019
RANGE WHIRLPOOL WFG320M0BW2
Customer stated that they were unable to set clock on stove and light in oven would not turn on. Upon inspection discovered that control would not accept commands could not set clock or start bake cycle. Control is failing. Replaced control. Ran test bake cycle. Set clock for customer. Unit tested good
Near Walworth, NY 14568
Evan
Job Details:
09/27/2019
DISHWASHER KITCHENAID KDFE104HWH0
Customer was concerned that there is small amount of water in bottom of pump where filter sits at end of the cycle. Advised customer that this is normal all units have small amount of water there at end of cycle. Ran diagnostic cycle. Unit completed cycle as it should. Unit tested good
Near Newark, NY 14513
Evan
Job Details:
09/27/2019
WASHER WHIRLPOOL WTW4816FW2
Customer stated that unit was not finishing cycle. Checked for error codes upon arrival. Unit was displaying code f5e1 code lid lock fault. Attempted to run test cycle. Lid would not lock. Replaced lid lock and ran diagnostic cycle again. Lid locked as it should. Unit completed cycle. Ran unit on quick wash to confirm function outside of test mode. Unit tested good
Near Hilton, NY 14468
Evan
Job Details:
09/27/2019
REFRIGERATOR MAYTAG MFW2055DRM01
Replacing drain tube due to unit not draining properly causing sheet of ice to form on floor. Replaced drain tube. Reassembled unit. Unit tested good collecting portion of labor. Manufacturer to cover remaining cost. S code S38230
Near Irondequoit, NY 14622
Evan
Job Details:
09/27/2019
RANGE WHIRLPOOL WFG525S0HZ1
Replacing cooktop due to customer receiving unit with dented cooktop. Replaced cooktop. Unit tested good
Near Canandaigua, NY 14424
Steve
Job Details:
09/27/2019
MICROWAVE WHIRLPOOL WMH53521HZ
Painted scorch mark by metal rack that was causing unit to spark when cooking. The microwave tests good.
Near Canandaigua, NY 14424
Steve
Job Details:
09/27/2019
RANGE WHIRLPOOL WFE510S0AS0
"Customer states that after product is boiling , she turns down to simmer but still keeps boiling. Tested with pot of water and the element turned on and off as expected. Customer is going to monitor."
Near Webster, NY 14580
Evan
Job Details:
09/27/2019
WASHER MAYTAG MVWC465HW2
Customer stated that unit is still out of balance after previous visit. Customer had load ready to be spun out upon arrival. Ran drain & spin cycle with load inside unit. Could hear tub banging into cabinet during final spin with very small load inside basket. Suspecting issue is with suspension all other parts check out. Ordering suspension ; ordrng 1 W11217817 (SUSPENSION )
Near Rochester, NY 14625
Evan
Job Details:
09/27/2019
COOKTOP KITCHENAID KFGU706VSS01
Customer stating that unit is making noise still and as soon as gas it shut off unit stops. Suspecting that noise is coming from gas valve solenoid or pressure regulator. Due to customer hearing noise In back right corner where gas line inlet is. Ordering regulator & solenoid ; ordrng 1 W10368615 (GAS VALVE SOLENOID ) and 1 W11087445 (PRESSURE REGULATOR )
Near Hilton, NY 14468
Dave L
Job Details:
09/27/2019
REFRIGERATOR MAYTAG MFI2570FEZ06
Ice bucket jamming caused motor shaft to strip unable to separate couple and motor. Ice maker assembly will need to be replaced; ordrng 1 WP63052-2 (impeller) and 1 WPW10309864 (divider)
Near Rochester, NY 14608
Shaiman
Job Details:
09/27/2019
WASHER FRIGIDAIRE FTF530FS0
"Customer reports the unit is not latching. When attempting to start any function on the unit, no lights or indicators illuminate. The door lock light should illuminate when the door is closed and would stay illuminated only when the latch is engaged. Unable to test for power being sent to/from timer due to the dryer being mounted on top of the washer. Second man is needed to properly diagnose. Returning with latch, timer, and second person.; ordrng 1 137394000 (TIMER)"
Near Hilton, NY 14468
Dave L
Job Details:
09/26/2019
DRYER WHIRLPOOL WGD8000DW4
Customer was concerned with unit turning on after the cycleEnds. This is due to the wrinkleShield option and is normal operation. Went over use and care with the customer
Near Rochester, NY 14612
Evan
Job Details:
09/26/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3
Replacing control and light socket due to unit blowing bulb as soon and new bulb was installed. Replaced control. Replaced socket. Unit tested good
Near Webster, NY 14580
Evan
Job Details:
09/26/2019
RANGE WHIRLPOOL KGST307HWH
Replacing right front valve due to valve failing to release gas in order for unit to light. Replaced valve and tested burner. Unit tested good
Near Ontario, NY 14519
Evan
Job Details:
09/26/2019
WASHER WHIRLPOOL WTW7000DW0
Customer stated that unit was very noisy during agitation. Checked for error codes unit was displaying code f5e4 for lid not opened in between cycles. Ran test cycle. During agitation portion of cycle could tell that wash plate was loose. Stoped cycle and tightened wash plate bolt. Ran diagnostic cycle again. Unit was much quieter. Ran unit for customer. Unit tested good
Near Rochester, NY 14612
Evan
Job Details:
09/26/2019
RANGE WHIRLPOOL WFE505W0HS1
Ordered replacement panels due to original panels being rusted. Upon opening new panels discovered those are also rusted. Custom tee does not want them installed. Reordering panels ; ordrng 2 WPW10162245 (PANEL )s
Near Webster, NY 14580
Evan
Job Details:
09/26/2019
RANGE WHIRLPOOL KSDB900ESS3
Replacing cooktop panel and left side panel due to customer receiving unit with large dent in left side corner. Also large dent on left side of cooktop. Replaced cooktop and left side panel. Unit tested good
Near Avon, NY 14414
Steve
Job Details:
09/26/2019
DRYER WHIRLPOOL WGD5000DW2
"Replaced rollers, idler and belt for noisy operation. The dryer tests good. ; dspstn on spec-tagged invntry: 1 341241 BELT and 1 4392065 REPAIR KIT"
Near Scottsville, NY 14546
Steve
Job Details:
09/26/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Attached mullion that came off top clip causing door to not close properly. Caulked gaps in frame where liner meets cabinet. The refrigerator tests good.
Near Fairport, NY 14450
Steve
Job Details:
09/26/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Replaced fresh food light for no lights. Used the existing fresh food light in freezer and all lights work now. ; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT
Near Ontario, NY 14519
Evan
Job Details:
09/26/2019
WASHER MAYTAG MVWB980BG0
Customer stating that unit is flashing error code HC at end of cycle. Tested log valve according to test # 2 on tech sheet found that hot side valve was causing issue. Customer also stated that unit was very noisy while in spin. Discovered that bearing had begun to become very noisy. Suspecting seal had worn causing water to leak into bearing. Ordering bearing. ; ordrng 1 W10435302 (BEARING KIT ) and 1 W10761636 (CONTROL) and 1 W10853723 (LOG VALVE )
Near Rochester, NY 14625
Steve
Job Details:
09/26/2019
REFRIGERATOR WHIRLPOOL NA123
Ice in side wall. Customer is going to thaw. No charge. Kim’s family
Near Webster, NY 14580
Steve
Job Details:
09/26/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM00
Replaced compressor and evaporator for no cool. The refrigerator tests good.
Near Fairport, NY 14450
Steve
Job Details:
09/26/2019
REFRIGERATOR GE PFCS1RKZHSS
Tested ice maker and it had hard time ejecting ice. Ordering Ice maker; ordrng 1 WR30X28693 (ICE MAKER)
Near Victor, NY 14564
Dave F
Job Details:
09/26/2019
DRYER WHIRLPOOL WED8500DC4
F4E4 L2 line error code . F6E3 Acu cannot UI . Checked power coming to unit has power . Connections are tight . Replaced UI and control. Tested unit air flow has poor air flow . Customer will clean vent . Left other parts with customer.; dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL
Near Victor, NY 14564
Dave F
Job Details:
09/26/2019
REFRIGERATOR JENN AIR JF42SSFXDA02
"Ice maker is leaking and dripping on the rails causing the unit door not to close all the way . Cleaned rails off and made sure that the door is sealing tight . Gasket is sealing . Ordering icemaker WPW10277450 . Ice maker bin rails are not pulling back in as they should . Ordering rails 2306116 , 2306117; ordrng 1 2306116 (slide) and 1 2306117 (slide) and 1 WPW10277450 (icemaker)"
Near Irondequoit, NY 14609
Shaiman
Job Details:
09/26/2019
DISHWASHER FRIGIDAIRE FFID2426TD0A
Unit would not turn on. Bad connection to the power wires prevented machine from getting power. Cleaned and secured connection. Unit testing good.
Near Farmington, NY 14425
Dave F
Job Details:
09/26/2019
REFRIGERATOR WHIRLPOOL WRT148FZDB00
Refrigerator not cooling . Checked frost pattern on evaporator. Ice build up only on top right of evap . Ordering evap W10836706. Compressor WPW10507886 and UV drier WPW10143759; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (drier UV) and 1 WPW10507886 (compressor)
Near Rochester, NY 14618
Shaiman
Job Details:
09/26/2019
DRYER MAYTAG MGDB835DC4
"F2E1 error code stored. Ignitor is getting power, but isn’t turning on. Unit also won’t stop spinning when door is opened. Continuity present with door open and closed. Replacing door switch, ignitor, and UI. ; ordrng 1 279311 (IGNITOR ) and 1 W11036551 (DOOR SWITCH) and 1 W11158457 (USER INTERFACE )"
Near Rochester, NY 14625
Dave L
Job Details:
09/26/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00
Replaced noisy fresh food evaporator fan motor; dspstn on spec-tagged invntry: 1 W10633627 MOTOR-EVAPORATOR
Near Rochester, NY 14606
Shaiman
Job Details:
09/26/2019
WASHER WHIRLPOOL MVWC565FW1
"Customer states water is left over at the bottom of machine and occasionally won’t go past the rinse cycle. No error codes stored. Unit completed test verification cycle with no issues. Lid lock works on command. Drain pump is working as it should. No shifter fault codes and unit shifts from drain-spin and vice versa with no complications. Addressing the intermittent “stuck in cycle” issue, replacing control board. ; ordrng 1 W11162438 (CONTROL )"
Near Macedon, NY 14502
Dave F
Job Details:
09/26/2019
RANGE JENN AIR JDS9860CDB00
"Called techline SR 7725960941 . Unit will not turn on. Says call for service . Sensor and control can cause this . Found the sensor connector melted . Ordering harness, control and sensor .; rqstng P&A on 1 12001656 (sensor,ovn) and 1 74011728 (harness- m) and 1 WP8507P231-60 (cntrl-elec)"