Near Victor, NY 14564
Dave F
Job Details:
08/27/2019
WASHER MAYTAG MVWB855DC3
"F3E2 inlet water thermistor fault , F0E4 spin limited by water temperatures. F5E1 lid switch fault error code . UI is freeze and becoming unresponsive. Ordering control W11171748 , User interface W11112662 .ordering water housing due to thermistor fault W11172234. Ordering lid lock for fault W10861642; ordrng 1 W10861642 (latch) and 1 W11171748 (cntrl-elec) and 1 W11172234 (housing)"
Near Rochester, NY 14617
Shaiman
Job Details:
08/27/2019
WASHER WHIRLPOOL WTW8500DW0
Replaced damaged part. Repair successful.
Near Irondequoit, NY 14622
Shaiman
Job Details:
08/27/2019
DISHWASHER MAYTAG MDB8959SFZ4
Customer states unit was leaking from the bottom left corner. Could not recreate leak. Float switch appeared to be free of any debris and the door was closing as it should. Replaced gasket. Repair successful. ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Near Ontario, NY 14519
Shaiman
Job Details:
08/27/2019
DRYER MAYTAG MGD8200FW0
"Customer concerned about a delay when hitting the start button; unit will click, then there will be a short delay before the unit starts. Suspecting a failing UI. Replacing user interface. ; ordrng 1 W10919206 (UI)"
Near Spencerport, NY 14559
Shaiman
Job Details:
08/27/2019
WASHER ROPER RTW4640YQ1
Customer states unit agitates intermittently; either agitate and no spin or spin but not agitate. F7E5 error code stored. Replaced agitator. Repair successful. ; used 1 WPW10006355 (ACTUATOR) from stock
Near Webster, NY 14580
Shaiman
Job Details:
08/27/2019
WASHER MAYTAG MVWC400XW3
"Customer concerned about frequently getting off balance when going into spin, a grinding noise when going from agitate to spin, and wash cycles taking longer than usual. F0E5, F7E6, F7E1, & F7E5 error codes stored. Agitation sounded weaker than it should. Unit could not complete an auto test cycle. Motor and actuator should be replaced. Motor has been discontinued. Contacted Lowe’s extended warranty who will then contact customer for resolution."
Near Macedon, NY 14502
Dave F
Job Details:
08/27/2019
REFRIGERATOR WHIRLPOOL GI6FDRXXY09
Drain was plugged causing ice in the freezer section and then water running out the door . Service pointer for the issue . Replaced with new drain tube . Tube was covered with Special Project S38253 . Tested unit . Tested good . Customer concerned about water flow at dispenser. Close water valve and reopened. Did not help . Suggested replacing that first and then if nothing changes replace the water valves to the unit . Inside and outside the cabinet. ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Marion, NY 14505
Dave F
Job Details:
08/27/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PFNA
Ice maker not working replaced ice maker . Tested unit . Found that the fill tube was frozen . Unfrozen fill tube . Tested unit in diagnostics. Tested good.
Near Pittsford, NY 14534
Evan
Job Details:
08/27/2019
DISHWASHER KITCHENAID KDFE204ESS1
"Replacing tub due to mounting pins for door not aligning causing door not to shut properly. Replaced tub. Also replacing tracks due to track snapping causing upper rack to fall. Replaced tub replaced tracks. Unit tested good ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Near Rochester, NY 14616
Shaiman
Job Details:
08/27/2019
DRYER WHIRLPOOL WED94HEXW0
"Customer states unit is making a loud, squeaking noise. Disassembled unit and discovered the noise is emitting from the idler pulley. Installed maintenance kit. Repair successful. ; used 1 4392067 (REPAIR KIT) from stock"
Near Rochester, NY 14613
Shaiman
Job Details:
08/27/2019
DRYER WHIRLPOOL WED7500GC0
Replaced inner door. Unit testing good.
Near Rochester, NY 14624
Dave L
Job Details:
08/27/2019
DISHWASHER KITCHENAID KUDS30IXBL
Checked unit for leaking. Found that the unit is leaking from the float due to excess soap suds. Cleared suds for the customer. ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Near Macedon, NY 14502
Dave F
Job Details:
08/27/2019
REFRIGERATOR KITCHENAID KBSD606ESS01
Door is making a clicking noise every time you open them . Found the screws that hold the hinges on top are loose causing the spring to clicked . Tighten screws . Tested unit . Tested good .
Near Rochester, NY 14608
Dave L
Job Details:
08/26/2019
DRYER WHIRLPOOL WED75HEFW0
Unit will not run because the heater is shorted to ground. Ordering heater; ordrng 1 WP8544771 (element)
Near Hilton, NY 14468
Dave L
Job Details:
08/26/2019
DRYER WHIRLPOOL WGD9400SW2
"Unit was not heating due to an open thermal fuse. Vent testing poor with electronic vent tester. Replaced thermal fuse and gas coils. Unit began heating after installation. Recommending that the customer repair/ shorten venting before use. ; used 1 279834 (COIL KIT), and 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, NY 14616
Dave L
Job Details:
08/26/2019
REFRIGERATOR WHIRLPOOL GC5THEXNS00
Installed ice doorKit.
Near Rochester, NY 14612
Dave L
Job Details:
08/26/2019
WASHER MAYTAG MVWB725BW0
Replaced log valve that was over filling cups
Near Ontario, NY 14519
Dave L
Job Details:
08/26/2019
DISHWASHER MAYTAG MDB8959SSZ4
Replaced separated upper rack rails. S22916 to cover parts and labor. Customer is going to reinstall the dishwasher. Left unit as I found it ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Irondequoit, NY 14622
Dave L
Job Details:
08/26/2019
REFRIGERATOR GE PFSF2MJXBWW
Found unit with partial frost pattern. Suspecting low side leak. Customer had hear the unit going off on its overload a few weeks ago. Put spare relay on. Customer is not interested in repairing a refrigerant leak at this time
Near Rochester, NY 14611
Shaiman
Job Details:
08/24/2019
WASHER WHIRLPOOL WTW5000DW2
Replaced control. Repair successful.
Near Rush, NY 14543
Steve
Job Details:
08/24/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00
Replaced ice maker for broken thermistor. The ice maker tests good.
Near Rochester, NY 14617
Dave L
Job Details:
08/24/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00
Replaced damper due to noise. Unit testing good; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL
Near Rochester, NY 14605
Dave L
Job Details:
08/24/2019
REFRIGERATOR WHIRLPOOL WRF540CWHW
Left side door is not catching the mullion. Unable to adjust due to cabinetry. Customer will have to have the cabinet doors above the unit trimmed so that the unit can be leveled.
Near Webster, NY 14580
Dave L
Job Details:
08/24/2019
REFRIGERATOR KITCHENAID KRFF507HPS00
Damper to RC if noisy . Insulated damper with sealer. Unable to hear damper anymore.
Near West Henrietta, NY 14586
Steve
Job Details:
08/24/2019
REFRIGERATOR WHIRLPOOL WRB329DMBW00
Replaced ice maker for not calling for water. The ice maker tested. Cleaned coils. The refrigerator tests good ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Churchville, NY 14428
Steve
Job Details:
08/24/2019
RANGE JENN AIR JGRP548WP01
Added air diverted for not always Igniting left small oven. Cleared holes on burner. Fastened burner for good connection. The oven is lighting. The top burner were clicking after lit. Cleaned under burner heads and the burners are working as expected. Deducted parts cost and add to labor. Paid in full
Near Rochester, NY 14610
Steve
Job Details:
08/24/2019
REFRIGERATOR WHIRLPOOL WRF560SFYM00
Found defrost drain was plugged. Removed duck bill on drain and opened the end to let water drain through. Removed ice from freezer floor
Near Williamson, NY 14589
Dave L
Job Details:
08/24/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PF0
Ice maker dropped a few batches but won’t re home.
Near Williamson, NY 14589
Dave L
Job Details:
08/24/2019
DRYER ROPER RED4516FW0
725694001 found unit with an open thermal fuse. Dryer vent was crushed inside the wall. Checked heater to ground. Unit testing good. Left unit unplugged and advised customer to repair venting
Near Macedon, NY 14502
Dave L
Job Details:
08/24/2019
REFRIGERATOR WHIRLPOOL GX2FHDXVQ06
Ice maker is getting 120VAC but will not cycle. Replaced ice maker. Unit cycleAnd filled
Near Penfield, NY 14526
Dave L
Job Details:
08/24/2019
REFRIGERATOR MAYTAG MFF2258DEM
Replaced torn FF gaskets
Near Webster, NY 14580
Dave L
Job Details:
08/24/2019
REFRIGERATOR MAYTAG MFI2570FEW01
Replaced UI due to freezing temps in the FF section. Instructed customer to keep items away from damper. Customer to monitor
Near Webster, NY 14580
Dave L
Job Details:
08/24/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Found ice cube stuck in the bin preventing cu es ice from dispensing. Removed ice and tested dispenser.
Near Rochester, NY 14617
Dave L
Job Details:
08/24/2019
MW-HOOD COMBO MAYTAG MMV5219DE1
Replaced magnetron due to unit it not heating. Unit tested good after install. Part covered under 69 month part warranty; dspstn on spec-tagged invntry: 1 W10818686 MAGNETRON
Near Canandaigua, NY 14424
Steve
Job Details:
08/24/2019
REFRIGERATOR WHIRLPOOL WRS571CIDW01
Replaced diffuser for loud diffuser and not closing all the way.
Near Honeoye, NY 14471
Steve
Job Details:
08/24/2019
DISHWASHER WHIRLPOOL KDFE104HBL0
Customer complained of dishes not drying. Recommended using rinse agent. Turning hot water on at sink. Using all the heat options on the Ui. The dishwasher tests good.
Near Rochester, NY 14618
Evan
Job Details:
08/24/2019
OVEN GE PSB1001NSS01
Customer stating that fuse has blown after replacement. Upon inspection discovered thermal event occurred on filter board where fuse is located. Quoted custom tee to replace board. Customer does not want to proceed due to cost of part.
Near Rochester, NY 14610
Evan
Job Details:
08/24/2019
WASHER FRIGIDAIRE FAFS4272LW0
Replacing cup dispenser due to original cup dispenser not draining soap from dispenser correctly. Replaced cup. Unit tested good
Near Clifton Springs, NY 14432
Shaiman
Job Details:
08/24/2019
WASHER MAYTAG MVWB765FW0
Replaced control and user interface. Unit testing good.
Near Farmington, NY 14425
Shaiman
Job Details:
08/24/2019
DISHWASHER MAYTAG MDB8959SFZ4
Top rack was falling out. Replaced tracks. Repair successful. S Code: S22916
Near Victor, NY 14564
Shaiman
Job Details:
08/24/2019
DRYER WHIRLPOOL NGD4655EW
Customer concerned about unit not drying clothes. Failed vent test. Suggested customer to clean/replace vent. Unit testing good.
Near West Henrietta, NY 14586
Shaiman
Job Details:
08/24/2019
DRYER MAYTAG MEDC465HW0
Customer states the unit is taking too long to dry. Unit failed vent test. Exhaust vent is approximately 50 feet long. Suggested to have vent cleaned or shortened. Unit testing good.
Near West Henrietta, NY 14586
Shaiman
Job Details:
08/24/2019
DISHWASHER MAYTAG MDB4949SDM3
Customer states unit randomly shuts off during cycles and has to reset the unit on multiple occasions. Replaced control. Repair successful.
Near Rochester, NY 14624
Steve
Job Details:
08/24/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01
Found clip on mullion is broken. Ordering mullion. Leveled legs for better door closing. ; ordrng 1 WP12722803AP (rail-mulln)
Near Gates, NY 14606
Steve
Job Details:
08/24/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
The top of freezer is iced up again. Ordering door and gasket. Ordering fan just in case. ; ordrng 1 W10910835 (dor-fip) and 1 W10910835 (dor-fip) and 1 WPW10128551 (evaporator fan motor)
Near Fairport, NY 14450
Evan
Job Details:
08/24/2019
DISHWASHER KITCHENAID KDTE254ESS2
"Customer stating that upper rack is falling. Upon inspection discovered that adjuster on left side had broken causing rack to fall. Replaced adjuster. Reinstalled rack. Unit tested good; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK , used 1 WPW10546503 (ADJUSTER) from stock"
Near Mendon, NY 14506
Steve
Job Details:
08/24/2019
OVEN KITCHENAID KOSC504ESS01
"Replaced fuse by the control. The ui now has power. Found the unit is not heating. Now. Ordering blower, control and fuse. ; ordrng 1 W10803993 (cntrl-elec) and 1 W11034459 (thrmst-fix)"
Near Pittsford, NY 14534
Evan
Job Details:
08/24/2019
DISHWASHER KITCHENAID KDTM404EWH3
Customer stating that items are not coming clean inside machine. Checked for error codes upon arrival. Unit was displaying code f9e4 for lower spray arm not moving. Inspected spray arm and discovered spray had come detached from sump partially causing spray arm not to spin. Reattached spray arm and ran diagnostic cycle with clear plastic door on front of unit to watch operation. Lower spray arm is moving as it should. Unit tested good
Near Webster, NY 14580
Evan
Job Details:
08/24/2019
WASHER WHIRLPOOL MVWB880BW0
Replacing suspension and impeller cap due to unit displaying UL code during cycle. Replaced suspension and cap. Ran test cycle. Unit tested good
Near Rochester, NY 14626
Evan
Job Details:
08/24/2019
DRYER WHIRLPOOL WED4815EW1
Replacing cycling thermostat due to customer experiencing long dry times. Replaced thermostat. Ran test cycle. Unit tested good
Near Rochester, NY 14621
Evan
Job Details:
08/24/2019
DRYER MAYTAG MEDC215EW1
Replacing start button due to unit not starting cycle. Replaced start switch but unit still would not start cycle. Discovered loose connection at motor was also causing issue. Resisted connector. Ran test cycle. Unit tested good
Near Rochester, NY 14619
Shaiman
Job Details:
08/24/2019
RANGE WHIRLPOOL WFE505W0HS1
"The oven does not turn on. Discovered L2 wire from the terminal block to the unit is burnt, and not attached to the terminal block. Harness and block should be replaced. Left unit unplugged and advised customer to keep unit unplugged for safety concerns. ; ordrng 1 W11134842 (MAIN HARNESS) and 1 WPW10245259 (BLOCK)"
Near Penfield, NY 14526
Evan
Job Details:
08/24/2019
DRYER MAYTAG MEDB835DW3
Customer stating they are experiencing long dry times and have had vent first cleaned and then replaced. Unit is still taking 3+ hours to dry one load. Tested all fuses and discovered that high limit thermostat had tested open. Ordering thermal cut off kit ; ordrng 1 280148 (THERMAL CUT OFF )
Near Rochester, NY 14612
Dave L
Job Details:
08/23/2019
WASHER WHIRLPOOL WTW4816FW0
"Replaced actuator due to shifter fault. Tested and calibrated. Unit testing good; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR , used 1 W10913953 (ACTUATOR) from stock"
Near Rochester, NY 14624
Dave L
Job Details:
08/23/2019
REFRIGERATOR MAYTAG MBF2258XEQ1
Unit has a large ball of ice on the inlet of the evaporator and is only cooling intermittently. Called Techline. Unit either has a floating restriction or an inefficient compressor. Customer was not interested in a sealed system repair
Near Webster, NY 14580
Dave L
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL WRS965CIAM00
RC temps in the mid 20s replaced fresh food thermistor. Verified damper operation and instructed the customer to keep items away from damper and back wall. Customer toMonitor
Near Irondequoit, NY 14617
Shaiman
Job Details:
08/23/2019
DISHWASHER KITCHENAID KDTE104ESS2
"Customer states unit won’t does not wash or dry well, unit does not fill with the normal amount of water, and occasionally won’t start. Unit started and ran fine upon arrival. 7-1 error code stored. Heater worked fine in diagnostics, along with drain pump. Contacted tech line. Agent suggests replacing wash motor to address the intermittent running and the 7-1 code.SR: 7725516498; ordrng 1 WPW10605057 (SUMP MOTOR), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
Near Penfield, NY 14526
Dave L
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Replaced evaporator cover and thermistors with fan due to frosting in the RC evaporator housing. Defrosted coil. Changed unit to an 8 hour defrost.1
Near Pittsford, NY 14534
Dave L
Job Details:
08/23/2019
REFRIGERATOR FRIGIDAIRE FGHB2844LFE
Checked unit for insufficient cooling verified evaporator fan. Customer had cyclePower and cooling has returned since. If the error comes back and the fan in still running I recommend replacing the temperature sensor in the evaporator 240597203
Near Rochester, NY 14619
Dave L
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ
Found a pice of icenstuck between the bail arm and the mold causing the ice bin to sense as full. Removed ice and ran a harvest test in diagnostics. Unit harvested and filled. Customer did not have an email address
Near Webster, NY 14580
Dave L
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE00
The ice maker is o key filling half way. Ran ice maker fill test twice to fill mold. Water pressure from dispenser is ok ordering dual valve; ordrng 1 WPW10341329 (water valve assy)
Near Henrietta, NY 14467
Steve
Job Details:
08/23/2019
MICROWAVE WHIRLPOOL WMH73521CS6
Replaced door switches for open close door error. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Rochester, NY 14618
Steve
Job Details:
08/23/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Replaced top rack adjusters with kit for falling rack. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Near Rochester, NY 14610
Steve
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Found the bail arm to the ice maker was in the off position. Turned ice maker on and cycled. The ice maker tested good.
Near Rush, NY 14543
Steve
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
The customer had sealed system work done a month ago or so and the unit is showing signs of low charge. Found no leaked in co press or compartment. Ordering both evaporators. The freezer light is shorted. Ordering module; rqstng P&A on 1 W11116006 (evaporator) and 1 W11205083 (MODULE ) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Near Fairport, NY 14450
Steve
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Found led driver light in fresh food section was not sending power to rest of the lights. Replaced light and the u it has light now. ; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT
Near Fairport, NY 14450
Steve
Job Details:
08/23/2019
REFRIGERATOR MAYTAG MFF2258VEW6
Ordering fresh food door gaskets for ripped gaskets. ; rqstng P&A on 1 W10830189 (gasket-fip RIGHT) and 1 W10830287 (GASKET LEFT)
Near Palmyra, NY 14522
Steve
Job Details:
08/23/2019
WASHER WHIRLPOOL WTW4816FW2
Tested washer and it turned on and functioned as expected. No error codes. Tested in auto diagnostics. Tested good. Calibrated washer.
Near Clifton Springs, NY 14432
Steve
Job Details:
08/23/2019
OVEN WHIRLPOOL WFE505W0HW0
Found Ff element with open element. Replaced element and the burner tested good. Added metal tape to bake element for squeaking.
Near Victor, NY 14564
Dave F
Job Details:
08/23/2019
HOOD VENT JENN AIR JXW8536DS0
Replaced UI due to unit turning it self on . Installed cover that was not installed . Tested unit . Tested good.
Near Penfield, NY 14526
Steve
Job Details:
08/23/2019
DISHWASHER KITCHENAID KDPE234GPS0
Found a knife had stuck to and melted around the element. Removed knife and cleaned the element. The customer is concerned with residual smell. Quoted customer for replacement of element. 304.53 including today’s service fee; rqstng P&A on 1 W10703867 (heater)
Near Geneva, NY 14456
Dave F
Job Details:
08/23/2019
MICROWAVE WHIRLPOOL WML55011HS2
Mounting brackets inside the microwave were snapped off . Replaced mounts inside unit . Tested unit tested good . Left other parts with customer .
Near Rochester, NY 14618
Evan
Job Details:
08/23/2019
WASHER MAYTAG MVWB855DW0
Replacing clutch motor and control due to displaying f7e9 error code for locked rotor. Replaced all parts. Ran calibration cycle. Ran diagnostic cycle. Unit tested good
Near Phelps, NY 14532
Steve
Job Details:
08/23/2019
WASHER WHIRLPOOL WFW85HEFC1
Replaced bellow for torn seal The washer tested good.
Near Penfield, NY 14526
Evan
Job Details:
08/23/2019
MICROWAVE MAYTAG MMV4206FZ2
Customer stating unit will not start latch not acknowledging when door is shut. Issue is with interlock. Replaced interlock. Ran test cycle. Unit tested good
Near Penfield, NY 14526
Evan
Job Details:
08/23/2019
WASHER KITCHENAID KHWS01PMT3
Customer stating that unit is leaking water into tub when unit is not on. Customer has cleared drain pump filter and unit is still having issue. Solenoid on cold side is not shutting properly allowing water into tub. Replaced water valve and ran diagnostic cycle. Valve is now actuating as it should. Unit tested good
Near Williamson, NY 14589
Evan
Job Details:
08/23/2019
DRYER MAYTAG MGDC215EW
"Customer stated that unit is producing noise while in spin. Upon inspection discovered that rollers were sticking causing issue. Used dryer repair kit to replace rollers, pulley and belt. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"
Near Rochester, NY 14617
Shaiman
Job Details:
08/23/2019
WASHER WHIRLPOOL WTW4855HW
Agitator fell off. Replaced agitator and added Locthread to better secure the bolt. Repair successful.
Near Irondequoit, NY 14617
Shaiman
Job Details:
08/23/2019
DRYER GE GHDP490EF1WW
Drum would not spin. Disassembled machine then discovered the belt was broken. Bearing should be replaced to address the squeaking issue. Customer did not want to replace the bearing however a new belt was installed. Unit testing good.
Near Webster, NY 14580
Shaiman
Job Details:
08/23/2019
WASHER MAYTAG MVWC565FW1
Unit would not turn on. Power indicator light in the control board was not illuminated. Replaced control then calibrated. Unit testing good.
Near Rochester, NY 14618
Shaiman
Job Details:
08/23/2019
DRYER AMANA NED4655EW1
Customer concerned about a loud noise and drum not moving. Found an item on in the blower wheel housing that was preventing the blower wheel from moving. Removed item. Unit testing good.
Near Rochester, NY 14617
Shaiman
Job Details:
08/23/2019
WASHER WHIRLPOOL WTW8500DW0
"F6E3 error code. Unit would not start. Replaced console. Unit testing good; however, new console was cracked. Reordering new console. Left the cracked UI installed to keep machine in working order for the meantime. ; ordrng 1 W10861501 (CONSOLE)"
Near Webster, NY 14580
Evan
Job Details:
08/23/2019
RANGE WHIRLPOOL MGR6600FZ1
Customer stated that burner was still having issue lighting after burner head was replaced. Tested burner. Unit will not light consistently. Replaced Burner head and tested multiple times. Could not get unit to fail once installing new burner head. Unit tested good
Near Webster, NY 14580
Evan
Job Details:
08/23/2019
COOKTOP KITCHENAID KICU500XBL01
Replacing control and UI according to service pointer W10645073C. For burners not operating consistently. Replaced control. Replaced UI. Tested burners. Unit tested good
Near Caledonia, NY 14423
Shaiman
Job Details:
08/23/2019
WASHER MAYTAG MVWX655DW1
Replaced suspension. Grinding noise was coming from contact being made between the pulley and shield. Replacing damaged shield. ; ordrng 1 WPW10427633 (SHIELD)
Near Irondequoit, NY 14617
Shaiman
Job Details:
08/23/2019
DISHWASHER KITCHENAID KDTE104ESS2
"Customer states unit won’t does not wash or dry well, unit does not fill with the normal amount of water, and occasionally won’t start. Unit started and ran fine upon arrival. 7-1 error code stored. Heater worked fine in diagnostics, along with drain pump. Contacted tech line. Agent suggests replacing wash motor to address the intermittent running and the 7-1 code.SR: 7725516498; ordrng 1 WPW10605057 (SUMP MOTOR), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
Near Webster, NY 14580
Evan
Job Details:
08/23/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Customer wanted unit inspected. Discovered that unit is missing latch and sound proof foam. Ordering latch and sounds proof foam; ordrng 1 W11124383 (SOUND DAMPER ) and 1 WPW10544004 (STRIKE )
Near Webster, NY 14580
Evan
Job Details:
08/23/2019
DISHWASHER KITCHENAID KDFE204ESS4
Customer stated unit was not cleaning dishes. Upon inspection discovered that lower spray arm would not move and spray arms were clogged. Cleaned spray arms. Did not have correct motor on day of initial visit. Ordering correct wash motor ; ordrng 1 W11084657 (SUMP & MOTOR )
Near Rochester, NY 14612
Dave L
Job Details:
08/22/2019
WASHER MAYTAG MVWB725BW0
Log valve is overflowing. Ordering log valve; rqstng P&A on 1 W10853723 (valve)
Near Rochester, NY 14616
Dave L
Job Details:
08/22/2019
REFRIGERATOR WHIRLPOOL GC5THEXNS00
Ice door has broken at the tab. Ordering ice door kit. ; ordrng 1 8201756 (ice dor kt)
Near Rochester, NY 14607
Dave L
Job Details:
08/22/2019
WASHER KENMORE 110.8877628
Motor has burned out from a stuck pump ordering pump and motor; ordrng 1 WP3363892 (pump-water) and 1 WP661600 (drive motor)
Near Caledonia, NY 14423
Steve
Job Details:
08/22/2019
DISHWASHER GE GDT655SSJ0SS
The control is not reading door closed or open and hanging. Ordering door lock. ; ordrng 1 WD21X10490 (latch tub)
Near Rush, NY 14543
Steve
Job Details:
08/22/2019
OVEN-MW COMBO KITCHENAID KOCE500EBL08
Found the meat probe had a crack in harness. Ordering meat probe for mail out only. ; ordrng 1 WP9755542 (probe-meat MAIL OUT ONLY)
Near West Henrietta, NY 14586
Steve
Job Details:
08/22/2019
WASHER WHIRLPOOL WTW7600XW1
Tested washer and it wS grinding when spin stops and in agitation. Replaced bearing again. Same result. The noise is coming from the motor and stator. The motor WPW10419333 is 204.84 and the rotor 280146 is 210.05. Customers son was home. He is going to relay message; used 1 W10435302 (BEARING) from stock
Near Caledonia, NY 14423
Dave F
Job Details:
08/22/2019
REFRIGERATOR WHIRLPOOL W8RXEGMWQ01
Unit is not defrosting . Found that the defrost thermostat is not working . . Bypass thermostat heater and control are working . Ordering new harness W10183127 .defrosted unit ; ordrng 1 W10183127 (harns-wire)
Near Irondequoit, NY 14609
Dave F
Job Details:
08/22/2019
REFRIGERATOR KITCHENAID KBFS22ECMS00
Found that the damper was a little loud order damper WPW10594329. Icemaker is what is making the noise it is not pushing the ice like it should and is grinding W10884390; rqstng P&A on 1 W10884390 (icemaker) and 1 WPW10594329 (control)
Near Pittsford, NY 14534
Shaiman
Job Details:
08/22/2019
WASHER WHIRLPOOL WFW6620HW0
Installed anti-vibration pads.
Near Canandaigua, NY 14424
Dave F
Job Details:
08/22/2019
REFRIGERATOR MAYTAG WRF736SDAM14
Icemaker not cycling . Tested unit in diagnostics. Would not cycle as it should . The ice maker did feel hot . May have been stuck . Was able to ice maker to move in motor test but still is not working as expected. Ordering new ice maker W11294907; schdld next appmnt for 8/29 THU !
Near Rochester, NY 14625
Shaiman
Job Details:
08/22/2019
WASHER WHIRLPOOL WTW5000DW2
"Replaced suspension, gearcase, and cam. Repair successful."
Near Fairport, NY 14450
Shaiman
Job Details:
08/22/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Customer concerned about poor wash quality. Filled unit with water and inlet water was lukewarm. Ran water at the sink, which then brought the inlet water temperature to between 95-115. Informed customer that water should be 120 degrees for the machine to work properly. Unit testing good. Sr: 7725675612"