We serviced a
WHIRLPOOL DRYER
Model MGDB765FC0
Near Rochester, NY 14625
Dave L
Job Details: 07/12/2023
Dryer is loud due to a worn idler. Installed repair kit; used 1 4392067 from stock
We serviced a
GE DRYER
Model GTDP220EF4WW
Near Rochester, NY 14618
Dave L
Job Details: 07/12/2023
Timer and knob are damaged an no longer couple together properly. Left knob and ordering timer. ; ordrng 1 Sh (Sh) and 1 WE4M533 (Timer)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14616
Dave L
Job Details: 07/12/2023
Replaced front panel due to panel rusting near vent.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Hamlin, NY 14464
Dave L
Job Details: 07/12/2023
Customer states unit has over filled. Found unit empty but in drain lock out. Found a link in the pressure hose as the tub. Removed kink and tested. Tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Rochester, NY 14618
Andres
Job Details: 07/12/2023
Drain plug was clogged causing water to overflow and go on the floor. Cleared out drain plug water is now draining into drain pan.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Camillus, NY 13031
Chuck
Job Details: 07/12/2023
Customer stated that freezer compartment is not cold enough and unit is not making ice. After inspecting unit i found that the IM has no codes. Evap fan tested bad. Ordering evap fan motor/harness W11224591; ordrng 1 W11224591 (Evap fan motor)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Jordan, NY 13080
Chuck
Job Details: 07/12/2023
Customer stated that there is a winding sound coming from the unit. After inspecting unit i found that the motor tested bad. Ordering motor W11549461. ; ordrng 1 W11549461 (Motor)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cayuga, NY 13034
Chuck
Job Details: 07/12/2023
Customer stated that temps are fluctuating in the fresh food compartment. Freezer temp 2.1 and fresh food temp 38.4. Replaced evap fan motor and fan harness. If issue persists order diffuser W11380595 and thermistor WPW10384183. Unit tested good
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Skaneateles, NY 13152
Chuck
Job Details: 07/12/2023
Customer stated that unit is displaying a F2E1-short key error code and front right element is not turning on. Connections tested good. Verified issue ordering console W10915661 and front right element WPW10251108; ordrng 1 W10915661 (Console) and 1 WPW10251108 (Front right element)
We serviced a
KITCHENAID OVEN
Model KFGD500ESS04
Near Skaneateles, NY 13152
Chuck
Job Details: 07/12/2023
Customer stated that units upper oven is not igniting and the control is not always turning on lower oven. Control tested bad. Ordering control W10877013 ; ordrng 1 W10877013 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Skaneateles, NY 13152
Chuck
Job Details: 07/12/2023
Ordering air diffuser W11236851. ; ordrng 1 W11236851 (Air diffuser)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Baldwinsville, NY 13027
Chuck
Job Details: 07/11/2023
"Customer is still having the same issue. Upon inspecting unit i found that the gearcase is leaking oil. Ordering gearcase W11449840, capacitor W11395618, actuator W11481722, cam W10721967, belt W11239857 and control W11556728; ordrng 1 W11449840 (Gearcase) and 1 W11395618 (Capacitor) and 1 W11481722 (Actuator) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11556728 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Groveland Station, NY 14462
Dave F
Job Details: 07/11/2023
Replaced seized compressor and vacuumed unit down past 500 microns . Recharged unit . Unit is cooling as expected. Used heat probe to stop vibrating tubing. . Unit tested good ; dspstn on spec-tagged invntry: 1 W11109499 DRIER- TUBE
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Cicero, NY 13039
Chuck
Job Details: 07/11/2023
Customer stated that UI is not responding to commands. Verified issue. Replaced UI. Ran a diagnostic cycle in which the unit operated as intended. If issue happens again order console W11660284. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Hamlin, NY 14464
Dave L
Job Details: 07/11/2023
Unit not completing cycles due to lid lock error. Replaced latch. Tested ok.; used 1 W10810403 (Latch) from stock
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rochester, NY 14621
Andres
Job Details: 07/11/2023
Unit was having a defrost issue. Theirs a service pointer for this problem that states to replace control. I replaced control and defrosted the evaporator. Unit is now working properly
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/11/2023
Unit not heating intermittently. Tested and found unit heats and cycles off then does not heat back up on sensor dry cycles. Moisture bar tested good. Ordering control and thermal cut off ; ordrng 1 280148 (THERMAL CUT-OFF) and 1 W11565020 (CONTROL)
We serviced a
GE RANGE
Model JS760SP5SS
Near Victor, NY 14564
Jeremy
Job Details: 07/11/2023
Replaced left front infinite switch for outer element not heating. Unit tested good.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Rochester, NY 14621
James
Job Details: 07/11/2023
Replaced compressor and evaporator. Pressure tested to 140psi for 15 min. Unit held 480microns. Plugged in and compressor is locked. Removed refrigerant and tested with new start relay. New compressor defective. ; ordrng 2 W11582579 (Compressor)s and 1 W11582579 (Compressor) and 1 8.5*8 and 1 5*7 and 1 8.5*6 and 1 Processtube
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Geneseo, NY 14454
Dave F
Job Details: 07/11/2023
Unit has no error codes. Customer complaint of not rinsing . Calibrated unit . Ran auto diagnostics. Everything tested good . Ran load of laundry .unit rinsed customer needs to use 2 rinses and explained cycled . Unit tested good.
We serviced a
GE REFRIGERATOR
Model ZISS360DMBS
Near Pittsford, NY 14534
Dave F
Job Details: 07/11/2023
Tech was assigned as a helper;
We serviced a
GE RANGE
Model JBS86SP5SS
Near Rochester, NY 14609
James
Job Details: 07/11/2023
Replaced top and tested. Lf element not heating. 242v to element. Need new one. ; ordrng 1 WB24X25013 (Switch) and 1 WB30X24111 (Element)
We serviced a
WHIRLPOOL WASHER
Model WTW4930XW3
Near Rochester, NY 14610
James
Job Details: 07/11/2023
Unit shakes off balance. Suspension is worn uneven. Tub ring is broken. Quoted repair. 438.17 total.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Ontario, NY 14519
James
Job Details: 07/11/2023
"Unit screeching during spin cycle. Customer wants unit replaced. Cam wore teeth off pulley. Replaced cam and actuator. Calibrated and tested. If problem persists replace harness ; used 1 W10721967 (Cam), and 1 Wpw10006355 (Actuator) from stock"
We serviced a
GARLAND RANGE
Model JGBS66REK3SS
Near Webster, NY 14580
James
Job Details: 07/11/2023
Replaced gas valves and tested with leak detector. No leaks found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Webster, NY 14580
James
Job Details: 07/11/2023
Filter stuck in housing. Eject arm broken. Removed filter and replaced housing. Installed new filter customer provided. Unit functions properly.
We serviced a
GE DISHWASHER
Model PDT715SMN3ES
Near Rochester, NY 14618
Andres
Job Details: 07/11/2023
Unit has a issue with draining it will drain water but then after a couple drains it will not work. ; ordrng 1 WD19X25461 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14620
Andres
Job Details: 07/11/2023
I could not unit to duplicate issue both burners we're lighting. I took off back panel to check spark module and connections all looked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM01
Near Penfield, NY 14526
Andres
Job Details: 07/11/2023
Water line had a hole in it causing it to leak into basement. I cut hole out and used a 1/4in couple to reconnect the hose. Unit is no longer leaking ; used 1 Pp0408wd (1/4 coupler) from stock
We serviced a
GE RANGE
Model JBS160DM4BB
Near Fairport, NY 14450
Andres
Job Details: 07/11/2023
"I replaced the reciptical on the front right burner. I tested it, unit is now heating up properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Brockport, NY 14420
Dave L
Job Details: 07/11/2023
Customer states that unit had been making a loud buzzing noise and then went into complete cooling failure. Found unit sitting outside and Unplugged. Compressor receives 120vac but does not run. Ordering compressor ; ordrng 1 W11580057 (Compressor) and 1 W11504431 (7/5) and 2 W11506619 (8mm)s and 1 W11504416 (8.5/6) and 1 W11504415 (8.5/8)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYB3
Near Rochester, NY 14624
Dave L
Job Details: 07/11/2023
Toe kick is missing clips and was laying on the floor in front the the dishwasher. Seated toe kick tightly back into place. Verified installation with the customer.
We serviced a
GE DRYER
Model GTD42GASJ2WW
Near Rochester, NY 14624
Dave L
Job Details: 07/11/2023
Replaced worn drum bearing due to noise. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Rochester, NY 14615
Dave L
Job Details: 07/11/2023
Unit is not making ice and has a plugged defrost drain. Power cycled unit to test module and emitter boards. Ice maker receives 120vac but fails to cycle. Ordering ice maker. ; ordrng 1 WPW10190961 (Ice maker) and 1 Sh (Sh)
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WML75011HZ1
Near Rochester, NY 14617
Dave L
Job Details: 07/11/2023
Unit is not heating due to a shorted microwave. Ordering microwave ; ordrng 1 W11402082 (Mag) and 1 Sh (Sh)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Rochester, NY 14616
Dave L
Job Details: 07/11/2023
Tub ring is loose on the basket causing a noise. Ordering tub and returning with gearcase; ordrng 1 W11178227 (Basket)
We serviced a
GE REFRIGERATOR
Model GFE27GMDDES
Near Hilton, NY 14468
Dave L
Job Details: 07/11/2023
Found unit with a frosted fresh food evaporator. Evaporator thermistor reads correct for the temperature. Energized defrost heater to verify operation and temperature rise. Heater tested ok. The evaporator fan motor runs momentarily but is failing to send feedback voltage to the acu. Quoted for fan motor and added past due balance. Reached back out later in the day about scheduling and payment. Have not received funds for parts order yet. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Victor, NY 14564
Jeremy
Job Details: 07/11/2023
New panel dented in same spot. Ordering panel.; ordrng 1 WPW10274902 (Panel)
We serviced a
JENN AIR COOKTOP
Model JIC4536XB
Near Fairport, NY 14450
Jeremy
Job Details: 07/11/2023
Replaced cracked cooktop. Unit checks good.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Pittsford, NY 14534
Andres
Job Details: 07/11/2023
"I took off UI and cleaned it then put it back together, unit turned on but I could not select cycles. I replaced the UI and tested it. Unit now responds to commands and is working properly"
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Pittsford, NY 14534
Jeremy
Job Details: 07/11/2023
"F3E1 error for water level sensor, throws error during spin phase of diagnostic cycle. Found debris in air trap and drain hose was too far down stand pipe resting in trap. Cleaned out air trap and routed drain hose properly. Ran diagnostic cycle, completed without error. Unit checks good."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near East Rochester, NY 14445
Jeremy
Job Details: 07/11/2023
"Unit has F5E2 and F5E3 error. Found lid lock not locking. Replaced lid lock, unit tested good.; used 1 W10810403 (LID LOCK ASSY) from stock"
We serviced a
GE REFRIGERATOR
Model ZISS360DMBS
Near Pittsford, NY 14534
Andres
Job Details: 07/11/2023
Replaced condenser fan. Plugged unit in fans and compressor kicked on. Unit is working properly.
We serviced a
HOTPOINT OVEN
Model RB787WH2WW
Near Nunda, NY 14517
Dave F
Job Details: 07/10/2023
Bake element failed ; ordrng 1 WB44K10005 (Bake element)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Geneseo, NY 14454
Jeremy
Job Details: 07/10/2023
"Unit making loud screeching noise when in use. Found faulty roller. Replaced rollers, unit tested good.; used 1 349241T (ROLLER-SUPPORT 2PK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14608
Dave F
Job Details: 07/10/2023
Ice maker not cycling . Had ice cubes in tray. Checked water flow was good. Replaced ice maker and cycled . Tested good; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS1
Near Pittsford, NY 14534
Dave F
Job Details: 07/10/2023
Replaced start device and capacitor compressor turned right on. Went into diagnostics and compressor turned right on again . Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW1
Near Hilton, NY 14468
Dave L
Job Details: 07/10/2023
Unit will not turn on due to damage to the receptacle. Recommending that the customer replace receptacle and cord.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Camillus, NY 13031
Chuck
Job Details: 07/10/2023
Customer stated that unit is not making ice and freezer doesnt seem cold enough. After inspecting unit i found that freezer eval fan tested bad. Replaced evap fan motor . Replaced led module under S-code S191AQ. Unit tested good ; used 1 W11601310 (Module) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Rochester, NY 14615
Andres
Job Details: 07/10/2023
Customer stated that she had canceled appt because unit is on and cooling now.
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Webster, NY 14580
James
Job Details: 07/10/2023
Unit allowing heat to escape and front panel is overheating. Fr burner has a dead spot where flame will go out on high. Lower seal loose. Lh side dented in and frame is damaged. Need to call techline. ; schdld next appmnt for 7/11 TUE !
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14610
Andres
Job Details: 07/10/2023
Replaced the control and UI. Turned cooling back on unit and set temps to reccomended settings.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near Rochester, NY 14625
Andres
Job Details: 07/10/2023
I started a normal cycle and watched underneath unit for over an hour and did not see any leaks. I had previously checked spray arms and manifold which checked out good. I could not see where unit is leaking from. Customer uses pods and they don't use jet dry. Left kick plate off so customer can monitor it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Webster, NY 14580
James
Job Details: 07/10/2023
Dead on arrival. Unit not freezing. Compressor at .45 amps. 2inches of frost pattern. Sealed system leak. Ordering compressor and evaporator. ; ordrng 1 W11579351 (Evaporator) and 1 W11580057 (Compressor) and 2 W11504415 (8.5*8)s and 2 W11504430 (5*7)s and 1 W11461499 (Process) and 1 W11504447 (5x1.8) and 2 W11504445 (5*4)s and 2 W11506620 (8mm)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cicero, NY 13039
Chuck
Job Details: 07/10/2023
"Customer stated that unit is not cooling. Compressor drawing .71 Amps and is hot to the touch, discharge line is cold and evap has no frost pattern indicating a SS leak. Ordering compressor WPW10507886, evap W10836706, drier, access valve and lokrings ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 W11506635 (Access valve) and 2 W11504416 (8.5/6)s and 1 W11506621 (6NK) and 1 W11504436 (6/1.8) and 1 W11504420 (8/6) and 2 W11504431 (7/5)s and 1 876765 (Tubing kit) and 1 WPW10143759 (UV drier) and 1 W11506620 (8nk AL) and 1 W11506622 (6NK AL) and 1 W11504424 (8/1.8) and 1 W11504423 (8/2) and 1 W10898074 (Lokring prep)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Ontario, NY 14519
James
Job Details: 07/10/2023
Unit intermittent to run a cycle. No errors. Ran Diagnostics cycle successfully. Customer said unit just turns off and is random. Ordering control. ; ordrng 1 W10906428 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Macedon, NY 14502
James
Job Details: 07/10/2023
Techline closed need to call back. ; schdld next appmnt for 7/11 TUE !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Brighton, NY 14610
James
Job Details: 07/10/2023
Customer said unit got cold and made ice then warmed up again. Pressure -19/75 psi. Equal at 14psi. Ss leak. Pressure tested to 145psi and leak tested with black light and soap solution. Unit list 2 psi in 20 minutes. Leak not found. Called techline. Sr7736814652. Unit not repairable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Pittsford, NY 14534
Dave F
Job Details: 07/10/2023
Stopped freezer fan with hand and unit turned off. Replaced freezer fan and unit tested good customer to monitor. Need to refund the control board .
We serviced a
KENMORE REFRIGERATOR
Model 106.51763511
Near Hilton, NY 14468
Dave L
Job Details: 07/10/2023
The fresh food evaporator is frosted over preventing the fresh food section from cooling. Fan is not running. Ordering fan assembly. ; ordrng 1 W11098695 (Cover) and 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS02
Near Rochester, NY 14618
Andres
Job Details: 07/10/2023
Saw leak from filter housing. I replaced housing and tested unit. Unit is no longer.
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Hilton, NY 14468
Dave L
Job Details: 07/10/2023
The door latch will not release. Ordering latch; ordrng 1 WPW10443885 (Latch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFB2
Near Clay, NY 13041
Chuck
Job Details: 07/10/2023
"Customer stated that unit is not getting water. F6E4-float switch open. I float the float switch was stuck, i uninstalled and reinstalled float switch. Upon running a diagnostic cycle i discovered that the wash motor tested bad. Replaced sump assembly. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Clay, NY 13090
Chuck
Job Details: 07/10/2023
"Customer stated that unit is not cooling. Found ice buildup on evaporator. Ordering control W11524469, evap motor WPW10128551 and thermistor WPW10383615; ordrng 1 W11524469 (Control) and 1 WPW10128551 (Evap motor) and 1 WPW10383615 (Thermistor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Penfield, NY 14526
Andres
Job Details: 07/10/2023
"Top light underneath ice maker assembly was dim. I replaced light, light is now working. Customer has had repetative issue with lights going out. They wanted me to call techline to get this documented because they're warranty is about to expire. SR 7736813794; dspstn on spec-tagged invntry: 1 W11601310 MODULE"
We serviced a
GE REFRIGERATOR
Model GTS15CTHMRWW
Near Rochester, NY 14617
Dave L
Job Details: 07/10/2023
Found unit cooling well with fresh food at 35. Tenant states that the unit was failing to on cycle previously. Ordering thermostat.; ordrng 1 WR09X26872 (Thermostat) and 1 Sh (Sh)
We serviced a
GE DRYER
Model GTD42GASJW2
Near Rochester, NY 14616
Dave L
Job Details: 07/10/2023
"Customer concerned with odor coming from the lint trap/vent. Door catch is bent. Repaired door catch. Verified blower housing, internal ducting and lint trap were clear and free of debris. Unit tests ok."
We serviced a
GE DISHWASHER
Model GDF460PGT3WW
Near Geneseo, NY 14454
Jeremy
Job Details: 07/10/2023
"Unit will not change from heavy cycle. Replaced main control, following service bulletin DD08-22. Unit tested good."
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Ionia, NY 14475
Jeremy
Job Details: 07/10/2023
"Replaced harness, lid latch and control for washer not completing cycles. Unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fairport, NY 14450
Jeremy
Job Details: 07/10/2023
Unit has small drip from fitting below freezer door. Ordering fitting.; ordrng 1 WP2198677 (1/4' John guess)
We serviced a
GE REFRIGERATOR
Model PWE23KSKNSS
Near Rochester, NY 14610
James
Job Details: 07/10/2023
Replaced ff door switches and tested.
We serviced a
GENERAL ELECTRIC RANGE
Model JB645DK6WW
Near Palmyra, NY 14522
Jeremy
Job Details: 07/10/2023
"Left rear element does not heat. Replaced element, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model MVWB965HC0
Near Rochester, NY 14612
Dave L
Job Details: 07/10/2023
Replaced latch that was causing intermittent failure. Tested ok.
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Rochester, NY 14616
Dave L
Job Details: 07/10/2023
Replaced controls due to no heat on medium high. Verified operation on this setting afterwards.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Irondequoit, NY 14617
James
Job Details: 07/10/2023
F5e4. Lid lock sticking. Cleared errors and adjusted striker. Calibrated unit.
We serviced a
GE WASHER
Model GFW550SSN2WW
Near Rochester, NY 14618
Andres
Job Details: 07/10/2023
Unit is having an intermittent issue where unit will lock but does not unlock at the end. I replaced the door lock and tested it on a rinse and spin. Unit locked and ulocked properly.
We serviced a
GENERAL ELECTRIC RANGE
Model JB655SKBSS
Near Rochester, NY 14609
Andres
Job Details: 07/10/2023
Switch is sending power out to burner but does not go to hi heat only stays warm. Unit needs a new infinite switch. ; ordrng 1 WB30T10145 (Burner) and 1 WB24T10022 (Switch)
We serviced a
MAYTAG DRYER
Model MED8630HC0
Near Rochester, NY 14616
Dave L
Job Details: 07/10/2023
The customer was dispatched to us incorrectly. Will return when extended warranty dispatch is received
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Rochester, NY 14616
James
Job Details: 07/10/2023
Unit was stuck in spin cycle and wouldn't unlock the lid. F7e7. F7e1. Tachometer test failed. Replaced actuator and calibrated. Tested diagnostics cycle successfully. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Pittsford, NY 14534
Dave F
Job Details: 07/10/2023
Replaced broiler element and broiler cover. Tested unit . Tested good . Broiler element is under warranty and needs to be refunded
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNBFS
Near Rochester, NY 14606
Andres
Job Details: 07/10/2023
The water filter on unit was faulty and causing it to not dispense water and make ice. Customer had new filter I installed and tested. Unit now dispensing water
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near West Henrietta, NY 14586
Dave F
Job Details: 07/10/2023
Replaced main control and tested freezer fan on and off multiple times . Unit did not turn off . Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Clay, NY 13090
Chuck
Job Details: 07/10/2023
Customer stated that unit is not making ice and water dispenser has hardly No pressure. I replaced ice maker/cycled IM and suggested to the customer to change the water filter as the pressure is good going to unit. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Clay, NY 13090
Chuck
Job Details: 07/10/2023
Customer stated that handle fell off. Verified issue. No codes. I reinstalled the handle using loctite on the set screws. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Spencerport, NY 14559
Dave L
Job Details: 07/10/2023
The unit willNot start due to a short in the drain pump circuit. No continuity through lower harness and also no voltage from the drain pump relay. Ordering harness and control. ; rqstng P&A on 1 W11543994 (Control) and 1 W11569161 (Harness)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Spencerport, NY 14559
Dave L
Job Details: 07/10/2023
Replaced drum due to deteriorating drum seals. Tested ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Rochester, NY 14616
James
Job Details: 07/10/2023
Replaced basket and gearcase. Tested unit and it would not agitate. Replaced capacitor and tested again. Unit functions properly. ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/10/2023
"Door will not unlock and unit will not drain. Found foreign object clogging pump. Removed object, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Baldwinsville, NY 13027
Chuck
Job Details: 07/06/2023
"Upon arrival the control that was previously installed tested bad. Ordering lid lock W11307244, control W11654023, valve/housing W11127357, motor W11497303, actuator W10913953, cam W10721967 and belt W11239857; ordrng 1 W11307244 (Lid lock) and 1 W11654023 (Control) and 1 W11127357 (Housing) and 1 W11497303 (Motor) and 1 W10913953 (Actuator) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Baldwinsville, NY 13027
Chuck
Job Details: 07/06/2023
Customer stated that unit will not start a cycle. I could not get into diagnostics as the unit would not power off. Ordering encoder W11481116 and control W11481108; rqstng P&A on 1 W11481116 (Encoder) and 1 W11481108 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Salina, NY 13088
Chuck
Job Details: 07/06/2023
Customer stated that he is still seeing some water when operating the unit. After inspecting unit i found that the drain hose is leaking at the unit. Ordering inner drain hose W10899966 and outer drain hose assembly W11244231; ordrng 1 W11244231 (Outer drain hose assembly) and 1 W10899966 (Inner drain hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Syracuse, NY 13211
Chuck
Job Details: 07/06/2023
Customer stated that fresh food compartment is not cooling. After inspecting unit i found that the evap fan tested bad. Ordering evap fan motor WPW10464673; ordrng 1 WPW10464673 (Fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Rochester, NY 14621
Dave L
Job Details: 07/06/2023
Pressurized system with nitrogen to track pressure loss. Isolated high side and pressure tested again. Found that unit was leaking just past the holder loop connection inside the case. Unable to repair. ; dspstn on spec-tagged invntry: 1 W11536253 EVAPORATOR
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14616
Dave L
Job Details: 07/06/2023
Panel orders was not the panel intended. Re ordered; ordrng 1 W11461688 (Panel)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Rochester, NY 14612
Dave L
Job Details: 07/06/2023
Replaced console due to communication error. Tested ok.
We serviced a
GE DISHWASHER
Model CDD420P2T0S1
Near Rochester, NY 14612
Dave L
Job Details: 07/06/2023
Replaced lower drawer motor due to unit not draining or starting. Unit drained and began a cycle normally. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Rochester, NY 14626
Dave L
Job Details: 07/06/2023
Found noise coming from refrigerator was normal refrigerant noise. Reinstalled kickplate so it was flat
We serviced a
WHIRLPOOL COOKTOP
Model GLS3064R
Near Rochester, NY 14626
Dave L
Job Details: 07/06/2023
Replaced switch harness due to burner sparking.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/06/2023
Dispenser drawer broken and fabric softener not dispensing. Replaced drawer and housing. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/06/2023
Replaced drain pump for not pumping water. Unit tested good.