We serviced a
JENN AIR OVEN
Model JGRP436WP01
Near Manlius, NY 13104
Chuck G
Job Details: 12/11/2023
"Customer stated that UI is not responding to commands. After inspecting unit i found that the Unit needs a UI control. Ordering UI WPW10464535; ordrng 1 WPW10464535 (UI), used 1 SH15 (Shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/11/2023
"Customer stated that unit is not starting a cycle, not filling with water. No codes. Ran a diagnostic cycle in which the unit operated as intended. I calibrated unit. I had the customer start a normal cycle in which the unit started the cycle as intended. I explained to the customer about the two step authentication, how to load the unit, cycle selection and how much HE detergent to use. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/11/2023
Customer stated that the lid of the unit is broken. After inspection of the unit i discovered that the lid is cracked at the hinge. Unit needs a new lid. I quoted customer for repair but they declined.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/11/2023
Replaced SS panel. Unit tested good
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Camillus, NY 13031
Chuck G
Job Details: 12/11/2023
Replaced both inverter control and and power supply control. Upon testing the unit the F5E1 codes reappeared. Found the issue to be with the inverter filter control. Ordering filter control W11398764; ordrng 1 W11398764 (Filter control)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near Marcellus, NY 13108
Chuck G
Job Details: 12/11/2023
"Customer stated that unit is not cooling. After inspecting unit i found that the compressor is drawing .33 amps indicating a SS leak. Ordering evap W11572047, compressor W11547313 and lokrings ; ordrng 1 W11572047 (Evaporator) and 1 W11504450 (4/1.8) and 1 W11504420 (8/6 evap) and 1 W11547313 (Compressor) and 1 W11504420 (8/6) and 1 W11504431 (7/5) and 2 W11506622 (6.35)s and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Clay, NY 13088
Chuck G
Job Details: 12/11/2023
Customer stated that unit is throwing a PO and the freezer evap fan is making a noise. After inspecting unit i found that the issue is with the evap fan. Ordering fan/harness W11661931 and control W11556912; ordrng 1 W11661931 (Fan/harness) and 1 W11556912 (Control)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Greece, NY 14626
Dave L
Job Details: 12/07/2023
"Replaced basket, Gearcase, pump and hose. Tests ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Rochester, NY 14609
James
Job Details: 12/07/2023
Replaced control and tested normal cycle. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Salina, NY 13090
Chuck G
Job Details: 12/07/2023
Replaced harness and compressor. Vacuumed unit down to 380 microns. Charged unit with grams of R600. Evap has a full frost pattern. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Pittsford, NY 14534
James
Job Details: 12/07/2023
Unit not powering on. 240v to unit. Need control and ui. Control is no longer available.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Farmington, NY 14425
James
Job Details: 12/07/2023
Replaced vent assembly. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11545290 DEFLECTOR
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Rochester, NY 14626
Dave L
Job Details: 12/07/2023
Water valve energizes on its own intermittently. Ordering valve and control. ; ordrng 1 WH13X26535 (Valve) and 1 WH22X35597 (Control)
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Rochester, NY 14626
Dave L
Job Details: 12/07/2023
Adjusted lower convect fan until noise went away.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Rochester, NY 14612
Dave L
Job Details: 12/07/2023
Replaced water valve and removed ice from freezer air returns. Customer to monitor for ice after 24 hours
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Rochester, NY 14612
Dave L
Job Details: 12/07/2023
Address given wasnt the location of the product. 225 penhurst st. Rescheduled ; schdld next appmnt for 12/11 MON !
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Rochester, NY 14612
Dave L
Job Details: 12/07/2023
Unit would not spin out due to spin speed set to off. Small leak at door due to bellow spring detached. Secured bellow spring.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hamlin, NY 14464
Dave L
Job Details: 12/07/2023
Replaced slipping drive belt and cleaned cam pulley. Tested ok; used 1 WPW10006384 (BELT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rochester, NY 14618
Andres V
Job Details: 12/07/2023
I replaced the soap dispenser on unit. Unit is working properly. ; dspstn on spec-tagged invntry: 2 W10861000 DISPENSER
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Hamlin, NY 14464
Dave L
Job Details: 12/07/2023
Tub is broken at block. Customer is going to replace.
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Pittsford, NY 14534
Andres V
Job Details: 12/07/2023
"Customer had turned off heating and did not notice, she also brought up that unit was not drying correctly on a sense cycle. Found the humidity dry sensor harness has a broken wire. ; ordrng 1 WPW10298258 (Harness sensor)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Brockport, NY 14420
Dave L
Job Details: 12/07/2023
Replaced bezel that was preventing use of faucet . Tests ok.
We serviced a
ROPER DRYER
Model RED4640VQ1
Near Fairport, NY 14450
Andres V
Job Details: 12/07/2023
"Rollers where squeaking. I used a repair kit to replace the rollers, belt and idler pulley. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fairport, NY 14450
Andres V
Job Details: 12/07/2023
"Found rollers to be squeaking. I used a repair kit to replace rollers,belt and idler pulley. Tested unit, no longer makes noise. ; used 1 4392065 (Repair kit) from stock"
We serviced a
KITCHENAID FREEZER
Model KRMF706EBS01
Near Bloomfield, NY 14469
James
Job Details: 12/07/2023
Led shorted. S191AQ Replaced lf ff ceiling led and all leds began functioning. ; used 1 W11601310 (Led) from stock
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Macedon, NY 14502
Andres V
Job Details: 12/07/2023
"Unit is having a sealed system issue, the sides of the unit are hotter the usual. Theirs also what seems to be R600 leaking in the back and one of the lines is covered in frost. ; schdld next appmnt for 12/13 WED ! , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Macedon, NY 14502
Andres V
Job Details: 12/07/2023
Customer had question about how loud fan was I informed him that is normal operating noise. He also had a squeaky fresh food door. I lubricated it so noise is no longer there.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ06
Near Pittsford, NY 14534
Andres V
Job Details: 12/07/2023
"Found pinched wire between light cover and unit base. I adjusted wire, light now stays on.; dspstn on spec-tagged invntry: 1 W10727360 SWITCH - 1/4' and 1 W11244490 INTERLOCK"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Clay, NY 13090
Chuck G
Job Details: 12/07/2023
"Customer stated that unit is still making a sound during the last minute of spin. No codes. After inspecting unit i found that the rotor bolt was missing, i located bolt on floor , then applied loctite to bolt and installed. I calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near East Syracuse, NY 13057
Chuck G
Job Details: 12/07/2023
"Replaced electrode, tubing assembly, burner and burner cap. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Pittsford, NY 14534
Andres V
Job Details: 12/07/2023
"Freezer temp was 1 deegree, Ice maker fan is working. Ice maker had ice in it but did not cycle. I checked error codes found E5 for thermistor issue. Unit does harvest and fills. Ordering new ice maker.; ordrng 1 W11658802 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14608
Andres V
Job Details: 12/07/2023
When I got to home unit had produced not ice. I then took off ice bin and inspected ice maker while doing that ice maker started to cycle then it filled. I checked the wiring at the door to check for cut wires but did not see any. Reccomend replacing ice maker. ; ordrng 1 W10873791 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Syracuse, NY 13214
Chuck G
Job Details: 12/07/2023
Replaced right and left fresh food compartment doors. Ordering nameplate W11178521- to be shipped to customer. Unit tested good ; ordrng 1 W11178521 (Nameplate)
We serviced a
WHIRLPOOL WASHER
Model WTW8800YW1
Near Syracuse, NY 13205
Chuck G
Job Details: 12/07/2023
I called customer to let them know that i was on my way and they cancelled service
We serviced a
GE DISHWASHER
Model CDD420P2TOS1
Near Bloomfield, NY 14469
James
Job Details: 12/07/2023
Double dishwasher. Neither one working. Reset unit and tested. Removed spray arms and reinstalled. Pumps are functioning and spray arm rotating. Recommend using more rinse aid and monitoring. Couldn't verify if cycle is intermittently stopping without completing. Customer is to monitor.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Canandaigua, NY 14424
James
Job Details: 12/07/2023
Customer said unit is working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Manchester, NY 14504
James
Job Details: 12/07/2023
Compressor locked. Replaced compressor and pulled down to 500 microns for 15 minutes. Unit began cooling once plugged in.
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JZ 3
Near Brockport, NY 14420
Dave L
Job Details: 12/07/2023
Oven temperature too low. Offset is set to +30 ordering control and sensor. ; ordrng 1 W11567368 (Control) and 1 WPW10181986 (Sensor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Rochester, NY 14626
Dave L
Job Details: 12/07/2023
"Deli UI is shorted due to door cavity holding standing water. Ordering UI. ; rqstng P&A on 1 WPW10769076 (Deli UI), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/07/2023
"Customer stated that there is ice buildup in the freezer compartment. After inspecting unit, I discovered ice buildup on the corners of the evaporator and the cause was a weak fan motor. Removed ice with steamer. Replaced fan motor. Unit tested good"
We serviced a
JENN AIR RANGE
Model JIS1450DS1
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/07/2023
Customer stated that control blanked out and the oven was stuck on. No codes. After inspecting and speaking with customer i found that the customer reset the unit by flipping the breaker and when that was done all functions returned to normal. After testing unit all functions tested normal. Unit tested good. Called safety SR#7737823651
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Fayetteville, NY 13066
Chuck G
Job Details: 12/07/2023
Customer stated that the unit is leaking. Error code F8E4-float switch. After inspecting unit i discovered that the unit is leaking from a crack in the drain line coming from drain pump to inlet water assembly. Also the right tub corner cover is missing. Ordering tub corner cover W11579566 and drain hose W11551233; ordrng 1 W11165093 (Tub corner cover) and 1 W11551233 (Drain hose)
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Manlius, NY 13104
Chuck G
Job Details: 12/07/2023
Unit is marked as field scrap in entitlements. I called customer and left him a VM explaining the situation and advised him to call Whirlpool to eliminate the possibility that it is a mistake or the place he purchased it from.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Newark, NY 14513
Andres V
Job Details: 12/06/2023
"Customer was unaware of appt today and could not meet. Talked to customer about issue, it sounds like a sump and pump problem. ; ordrng 1 WPW10605057 (Sump and pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Newark, NY 14513
Andres V
Job Details: 12/06/2023
"Installed new bin. I checked the auger motor and can hear it trying to turn but does not dispense needs new motor. Also deli drawer control went out, it is getting 12v but not lighting. Ordering new door as well. ; ordrng 1 W10822606 (Auger motor) and 1 WPW10769076 (Control) and 1 W10815687 (Right side door.)"
We serviced a
WHIRLPOOL DRYER
Model WGD7120HW0
Near Hilton, NY 14468
James
Job Details: 12/06/2023
"Unit making clunking noise and not drying properly. Replaced belt, rollers, and gas coils. Tested unit and found no issues. If problem persists replace control. ; used 1 4392067 (Kit), and 1 279834 (Coils) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, NY 14606
James
Job Details: 12/06/2023
Unit went through cycle then repeated spin cycle and had to be cancelled. No errors. Ran calibration cycle and adjusted feet. Customer is to monitor. If problem persists order W11428994
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290REM03
Near Rochester, NY 14618
James
Job Details: 12/06/2023
Rh gasket damaged. Replaced gasket and molded with heat gun.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Newark, NY 14513
Andres V
Job Details: 12/06/2023
"Compressor is locked, starter is trying but compressor is not starting. also found LED lights to be out in the freezer and fresh food section. Dispenser door gasket is tearing at the top. ; ordrng 1 WPW10466675 (Compressor) and 1 876765 (Tube kit) and 1 W11504419 (8/7) and 1 W11504432 (6/5) and 1 W11504421 (8/5) and 1 W11506639 (Process tube) and 1 W11504447 (5/1.8) and 1 W11504446 (5/3.5) and 1 W11683243 (LED light) and 1 W11683244 (LED harness) and 1 W10407212 (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lyons, NY 14489
Andres V
Job Details: 12/06/2023
Units were leaking from water splashing off tub ring when filling. I reccomended lowering feet so tub sits back more and doesn't make contact with water when filling.
We serviced a
WHIRLPOOL WASHER
Model MHWE450WW01
Near Honeoye Falls, NY 14472
James
Job Details: 12/06/2023
Unit intermittently leaving water in basket. Tested unit and found no issues. Suspect valve is leaking into tub. Customer is to monitor. 30 days warranty on service call. Quoted valve replacement WPW10289387
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lyons, NY 14489
Andres V
Job Details: 12/06/2023
Units were leaking from water splashing off tub ring when filling. I reccomended lowering feet so tub sits back more and doesn't make contact with water when filling
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Fairport, NY 14450
James
Job Details: 12/06/2023
Unit not draining. Replaced drain pump and tested. Left part. Unit functions properly.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Fairport, NY 14450
James
Job Details: 12/06/2023
"Unit is not accurate while convection cycle. Cooling fan rattling. F2e1 stuck key error. Tested convection to 350, temp was 30 degrees off after calibrated. ; ordrng 1 W11029431 (Console ui) and 1 W11620673 (Control) and 1 W11620737 (Blower) and 1 W11441001 (Convection)"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Lyons, NY 14489
Andres V
Job Details: 12/06/2023
Customer had turned off spin speed and also steam was on causing her to think that unit was washing with hot water. I did find error code F4E1 for heating element issues. Issue is intermittent and not happening Everytime. Reccomended replacing element and control board. ; ordrng 1 W11314664 (Heater) and 1 W11322901 (Acu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Waterloo, NY 13165
Andres V
Job Details: 12/06/2023
Installed new control board and damper on unit.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Geneva, NY 14456
Andres V
Job Details: 12/06/2023
"Spanner nut did not want to go on and tightened down when you turn it basket drive turns with it.. Gearcase, spanner, and basket drive. ; ordrng 1 W11454741 (Gearcase) and 1 WP389140 (Basket drive) and 1 WP21366 (Spanner nut)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Canandaigua, NY 14424
Andres V
Job Details: 12/06/2023
Unit is shaking immensely when going into a high spin speed. I reccomended replacing the suspension rods. ; ordrng 1 W11130362 (Suspension rods)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Camillus, NY 13031
Dave L
Job Details: 12/06/2023
"Found unit cooling poorly. Fresh food evaporator frozen over defrosted evaporator. Checked pressures in test 4. Removed refrigerant, flushed and rechagerged. Customer to monitor."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Syracuse, NY 13212
Chuck G
Job Details: 12/06/2023
"Replaced lid lock, drain pump and control. I calibrated unit and ran a diagnostic cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW3
Near Victor, NY 14564
Andres V
Job Details: 12/06/2023
I replaced the blower and motor. Had customer listen to make sure she was satisfied. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Fayetteville, NY 13066
Dave L
Job Details: 12/06/2023
Replaced compressor due to poor cooling. Tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Manlius, NY 13104
Dave L
Job Details: 12/06/2023
Replaced compressor that wouldnt run. Tests ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Baldwinsville, NY 13027
Chuck G
Job Details: 12/06/2023
Customer stated that unit is still not producing ice. Wrong IM was ordered. Ordering IM W11284458; ordrng 1 W11284458 (IM)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cato, NY 13033
Chuck G
Job Details: 12/06/2023
Customer stated that unit is not cooling. Afternoon inspecting unit i found that the compressor is going into an overload drawing 7.35 amps. Ordering compressor W11580057 and lokrings ; ordrng 1 W11580057 (Compressor) and 1 W11506619 (8nk) and 1 W11578570 (7/4.5) and 2 W11504416 (8.5/6)s and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL 50#IM 15' FS
Model WUI95X15HZ01
Near Skaneateles, NY 13152
Chuck G
Job Details: 12/06/2023
Replaced drain pump assembly. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Skaneateles, NY 13152
Chuck G
Job Details: 12/06/2023
Removed ice from freezer evaporator with steamer. Then replaced fan/harness and blade. Dried freezer compartment. I explained to the customer to give the unit 24 hours to get to temp. Unit tested good
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Auburn, NY 13021
Chuck G
Job Details: 12/06/2023
"Customer stated that unit will not run. After inspecting unit i found that the door switch harness was not connected, i connected door switch to main harness and tested unit. Unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Auburn, NY 13021
Chuck G
Job Details: 12/06/2023
Ran test on test 4 and when it got to the freezer portion of test the low side pressure dropped to -15. I then added 140lbs of nitrogen to system and it lost 2.5 lbs in 20 minutes. I sprayed leak detector and could not find leak on either evaporator or the compressor compartment indicating an internal leak. Called Techline and they are submitting unit for review SR#7737956863
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14623
James
Job Details: 12/06/2023
Leds off dispenser not working. Found water inside pantry drawer. Disconnected ui and leds began functioning. Need door and user interface. Customer opt not to repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Henrietta, NY 14467
James
Job Details: 12/06/2023
Door open led wont turn off and freezer not sealing after door replacement. Reset power and removed frost. Molded gasket with heat gun and sealed freezer liner with silicone. Customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Victor, NY 14564
Andres V
Job Details: 12/04/2023
Customer states unit is leaving residue on clothes. I checked error codes ran a diag unit is working properly. I showed customer that whirlpool had a topic about this in the owners manual and suggestions to get residue off clothes. I could not get unit to make squeaking noise when in a high spin speed. I reccomended customer records it if it happens again
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Rochester, NY 14623
Andres V
Job Details: 12/04/2023
Customer had some more questions about unit that she forgot to ask about previously. I also showed her that unit is not agitating correctly and it needs new hub and gearcase.
We serviced a
GE DRYER
Model GHDP490EF5WW
Near Pittsford, NY 14534
Andres V
Job Details: 12/04/2023
"Unit would keep running when door was closed without hitting start. Found connections in the back where taken off previous call causing issue, I took unit apart and aligned drum so no longer makes scraping sound"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, NY 14626
Dave L
Job Details: 12/04/2023
Replaced freezer door. Tests ok
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Ontario, NY 14519
James
Job Details: 12/04/2023
Unit not starting. F3e1 pressure error. Drain pump has 0 continuity. Replaced drain pump and tested diagnostics cycle successfully. ; used 1 WPW10605427 (Pump) from stock
We serviced a
KITCHENAID OVEN
Model KODE900HSS00
Near Rochester, NY 14626
Dave L
Job Details: 12/04/2023
Pre ordered oven gaskets ; ordrng 2 W10739089 (Gasket)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14626
Dave L
Job Details: 12/04/2023
"Unit has a DC short and intermittently looses cooling, lights, and dispenser function. Suspecting short in deli harness and led supply. Left harness disconnected to test. Ordering harness and led driver. ; ordrng 1 W10804160 (Led supply) and 1 W11170612 (Harness)"
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Rochester, NY 14625
James
Job Details: 12/04/2023
Door missing door lock. Customer has to lift door to close. Removed hinge and adjusted. Reinstalled hinge and verified operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Rochester, NY 14617
Dave L
Job Details: 12/04/2023
"Partial defrost in fresh food section due to thermistor. Ordering service kit. ; ordrng 1 W11395558 (Cover), used 1 SH15 (Sh) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB05
Near Fairport, NY 14450
James
Job Details: 12/04/2023
Replaced rails and gasket. Molded gasket with heat gun. Customer is to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Rochester, NY 14616
Dave L
Job Details: 12/04/2023
"Replaced gear case, actuator, cam, belt, and pump due to incomplete wash cycles. Tests ok. ; dspstn on spec-tagged invntry: 1 W10721967 CAM 1 WPW10006355 ACTUATOR , and 1 WPW10006384 BELT"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14616
Dave L
Job Details: 12/04/2023
Replaced thermal fuse due to unit not heating. Tested ok. ; used 2 WP3392519 (FUSE-THERMAL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Pittsford, NY 14534
James
Job Details: 12/04/2023
Replaced control box and sealed ff liner. Customer is to monitor.
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Rochester, NY 14624
Dave L
Job Details: 12/04/2023
"Dryer will not heat, advance timer or power the washer unless the dryer motor is energized. Voltage reads 120vac between l1 and L2 and the block. Power supply is missing its neutral. Customer will need to have an electrician to investigate."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Henrietta, NY 14467
Andres V
Job Details: 12/04/2023
Installed new damper on unit and tested it out. Unit no longer makes noise when damper is opening.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Victor, NY 14564
Andres V
Job Details: 12/04/2023
Customer states unit is leaving residue on clothes. I checked error codes ran a diag unit is working properly. I showed customer that whirlpool had a topic about this in the owners manual and suggestions to get residue off clothes. I could not get unit to make squeaking noise when in a high spin speed. I reccomended customer records it if it happens again
We serviced a
GE RANGE
Model JS760SP6SS
Near Rochester, NY 14624
Dave L
Job Details: 12/04/2023
Replaced broken console trim
We serviced a
WHIRLPOOL OVEN
Model WEG750H0HZ0
Near North Chili, NY 14514
Dave L
Job Details: 12/04/2023
"Replaced console, control, and flame spreaders. Verified oven temps. Tests ok. ; O-emld tckt"
We serviced a
GE RANGE
Model JS645SL3SS
Near Victor, NY 14564
Andres V
Job Details: 12/04/2023
"I installed new left front burner. Tested it out, light is working properly now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Irondequoit, NY 14609
James
Job Details: 12/04/2023
Unit not starting. Compressor relay clicking and compressor overheating. 5 year parts and labor for sealed system. ; ordrng 1 W10507884 (Compressor) and 1 W11506635 (Coupler) and 1 W10898074 (Sealant) and 1 W11504415 (8.5*8) and 2 W11504416 (8.5*6)s and 1 W11504447 (5*1.8) and 1 W11504445 (5*4)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, NY 14609
James
Job Details: 12/04/2023
Unit will fet to done and go back into spin cycle. Lid unkock fault. Cleared errors. Need control and lock. ; ordrng 1 W11603810 (Control) and 1 W11307244 (Lock)
We serviced a
GE REFRIGERATOR
Model GTS19KYNBRFS
Near Rochester, NY 14609
James
Job Details: 12/04/2023
Icemaker motor not working unit fills and leaking. Need icemaker. ; ordrng 1 WR30X30972 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fairport, NY 14450
Andres V
Job Details: 12/04/2023
"When I arrived unit was cooling properly. I took off back panel in freezer and checked heating element, fan and also checked thermistor for any cracks like service pointer called for but did not see anything. Customer did say that unit UI lights went out and unit was completely quiet when it was wasn't cooling ; ordrng 1 W11566851 (Control)"
We serviced a
GE REFRIGERATOR
Model GTS22KGNCRWW
Near Pittsford, NY 14534
Andres V
Job Details: 12/04/2023
"Freezer was at 0 and fridge was at 41. Customer stated that unit was running non stop and would not go down past 42. I checked gasket to make sure it was sealing, condenser fan was running and evap. I could not find anything wrong with unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Brockport, NY 14420
Dave L
Job Details: 12/04/2023
"Found that the console has torn due to install issue. Unit is out of 30 day cosmetic warranty. Tubseal is cupped in corners causing a small leak. Ordering seal and console. ; ordrng 1 W11613564 (Console) and 1 W11498831 (Seal), used 1 Shipping from stock"
We serviced a
GE WASHER
Model PTW905BPT0RS
Near Rochester, NY 14626
James
Job Details: 12/04/2023
Replaced lid assembly and tested. Problem remains. Called ge. Submitted email for non repairable.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rochester, NY 14617
Andres V
Job Details: 11/30/2023
Their was only one washer that needed service.
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Rochester, NY 14610
Andres V
Job Details: 11/30/2023
Found bake element to br getting voltage but had no continuaty. I replaced with and tested it. Unit is now heating properly.
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HW5
Near Pittsford, NY 14534
Andres V
Job Details: 11/30/2023
Noise unit is having is a normal noise that the bake element makes when in use. Explained to customer that element does expand and contract when it's being used so it can cause noises.