Service History 25 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW01

Near Pittsford, NY 14534

Dave F

Job Details: 09/13/2022

Drain tube was clogged and there is ice build up on floor of freezer on evap . Cleared the ice and cleared the drain tube . Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Penfield, NY 14526

Dave F

Job Details: 09/13/2022

"Fresh food evap frosted up on left side . Checked drain tube was clear. Freezer temp was around 0 where it was set . Ordering UI . Evap fan and harness . Clamp, service kit and evap cover . Follow service pointer W11092686 . Unit will need to be defrosted . ; rqstng P&A on 1 W11089931 (panel-ui) and 1 W11033168 (harns-wire) and 4 W11456069 (Clamp)s and 1 W11457241 (Service kit) and 1 WPW10501260 (cover-evap)"

We serviced a

MAYTAG WARMING DRAWER

Model MVW6230RHW0

Near Irondequoit, NY 14617

James

Job Details: 09/13/2022

"F7ee7 screeching noises. Foun hub stripped. Replaced hub and calibrated. Unit functions properly. ; used 1 Wpw10006355 (Actuator), 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Ontario, NY 14519

Andres

Job Details: 09/13/2022

"Customer states that theirs frost built up on the face of the door. When I was in the home I did not see any but customer says that it happens later on in the day. She will be sending me a picture of the build up when it happens today for proof. ; ordrng 1 LW11026425 (Frzr door), states that autho needed"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Brockport, NY 14420

Dave L

Job Details: 09/13/2022

Repaired broken dryer vent

We serviced a

GE WASHER

Model GTW335ASN1WW

Near Rochester, NY 14615

James

Job Details: 09/13/2022

Unit wont start cycle. Power to lid lock but will not lock. ; ordrng 1 WH08X32697 (Lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Penfield, NY 14526

James

Job Details: 09/13/2022

S15330 evap cover and controlUpper icemaker not working due to warm temperatures. Ff evap not defrosting. Need control and evap cover. Replaced lower icemaker and cycled in Diagnostics. One year warranty on repair. Paid in full. ; ordrng 1 W10889841 (Evap cover) and 1 W11389713 (Control)

We serviced a

MAYTAG WASHER

Model MHW5500FC0

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/13/2022

"Replaced drain pump. Tested on normal, drain and spin cycle and self-diagnostic. Machine is operating normal. Customer with be needed to be offset for the cost of the pressure sensor since the machine did not need it.; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Walworth, NY 14568

Andres

Job Details: 09/13/2022

Replaced UI. Ran a diagnostic cycle successfully. Unit is working correctly.

We serviced a

MAYTAG DRYER

Model MED5630HC0

Near Williamson, NY 14589

Andres

Job Details: 09/13/2022

Customer stated unit was not heating. Diagnosed unit and found heating element had no continuaty. Ordering element.; ordrng 1 WP3387747 (Heating element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Rochester, NY 14610

James

Job Details: 09/13/2022

Replaced damper and tested. Damper opens and closes when commanded. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Webster, NY 14580

Andres

Job Details: 09/13/2022

Customer stated unit was not letting her choose a cycle besides power. When I arrived I turned unit on and was able to switch to different cycles. I could not duplicate issue.; O-emld tckt

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Walworth, NY 14568

Josh Henchen

Job Details: 09/13/2022

"Customer stated they fill like dryer is holding moisture, run 2 cycles to dry laundry has been this way since they got it. Checked and found dryer heating properly. Placed a wet towel in dryer for 30 mins still wet. Mentioned vent as a possible cause due to air restrictions. Reseeded all connections, Tested good. Customer will monitor dryer and look into venting. Dryer checks good."

We serviced a

MAYTAG WASHER

Model MVWT565FW1

Near Brockport, NY 14420

Dave L

Job Details: 09/13/2022

The suspension has failed preventing spin. Ordering suspension; ordrng 1 W11130362 (Suspension) and 1 Sh

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB05

Near Irondequoit, NY 14622

James

Job Details: 09/13/2022

Both gaskets torn. Mullion is not opening all of the way and contacting gasket. ; ordrng 2 W11368721 (Gasket)s and 1 WP12722803B (Mullion)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Syracuse, NY 13206

Chuck

Job Details: 09/13/2022

Customer stated that unit is not working. After inspecting unit i discovered that the unit is not getting the proper voltage. The outlet tested bad. I explained to the customer that they need to have an electrician check the outlet and to call if there are any issues with the unit after the outlet is fixed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/13/2022

"Added permagum to ice case and rear fridge wall to stop warm air infusions. Tested ice maker, cycled and filled. Operating normal."

We serviced a

WHIRLPOOL DRYER

Model LER5620KQ1

Near Rochester, NY 14618

Ray Benedetto

Job Details: 09/13/2022

"Dryer not spinning. Found broken belt inside unit. Replaced kit (rollers, pulley and belt). Tested for power, spin and heat. All operations normal.; used 1 4392065 (Repair Kit) from stock"

We serviced a

GE STACKED LAUNDRY

Model GUD27ESSM1WW

Near Rochester, NY 14624

Ray Benedetto

Job Details: 09/13/2022

Start button was depressed into control panel. Adjusted button to proper seating. Operating normal.

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Rochester, NY 14622

James

Job Details: 09/13/2022

No errors. Unit would not spin out several loads on normal or bulky setting. Tested drain and spin and unit senses and doesn't proceed to spin. Need ui and control update. ; ordrng 1 W11316623 (Console ui)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Penfield, NY 14526

Dave F

Job Details: 09/13/2022

Freezer is frosted up . Tested heater in diagnostics. Tested good . Fan is failing . Ordering fan harness and thermistors . Customer is going to defrost the unit ; ordrng 1 W11249952 (motor-evap)

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 09/13/2022

"Customer stated unit is shaking a lot. Checked and found no error codes. Ran unit through rinse and spin with some towels, runs as expected. Found that machine is not properly balancing loads, ordering control board.; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Rochester, NY 14625

Dave F

Job Details: 09/13/2022

Freshfood section is frosted up . Service pointer W11329116C s code 27311 for frosting up test 128 in diagnostics software is 4.0.0 needs to be 7.0.0 . Unit needs updated control and freshfood evap cover . Unit needs to be defrosted prior to working on it . Ordering control and evap cover . ; ordrng 1 W10889360 (cover-evap) and 1 W11333076 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM6

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/13/2022

"Replaced sump, drain pump, and sensor. Ran test cycle. Unit is operating as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Savannah, NY 13146

Doug Balcom

Job Details: 09/13/2022

Customer states freezer is all frosted up and not cooling. Found unit not defrosting. Replaced freezer thermistor. Unit is operating as designed.; used 1 WPW10383615 (Thermistor) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lyons, NY 14489

Doug Balcom

Job Details: 09/13/2022

Customer states dryer doesn't work. Found no voltage on L1 to neutral. Customer will contact an electrician.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Syracuse, NY 13211

Chuck

Job Details: 09/13/2022

Customer stated that he saw sparking while operating the unit. After inspecting unit i found a scratch exposing the metal cabinet on the right hand side rear next to the rack holder. Unit is only sparking when the metal rack is in the unit. Rack is removed. I explained to the customer that this is a cosmetic issue and not covered by the whirlpool warranty. Unit tested good

We serviced a

MAYTAG DRYER

Model Met3800xw1

Near Rochester, NY 14616

Dave L

Job Details: 09/13/2022

Verified airflow. Dryer cabinet is clean. Cleaned condenser on refrigerator.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rochester, NY 14624

Dave L

Job Details: 09/13/2022

Replaced mullion and led driver customer to monitor. H 0

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Rochester, NY 14624

Dave L

Job Details: 09/13/2022

Encoder has failed. Ordering encoder. ; rqstng P&A on 1 W10911045 (UI)

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Rochester, NY 14624

Dave L

Job Details: 09/13/2022

Replaced manifold and spark module due to cooktop sparking. Tested ok.

We serviced a

KITCHENAID WASHER

Model KHWS01PMT2

Near Rochester, NY 14606

Dave L

Job Details: 09/13/2022

Unit will not start because the control will not lock door. Control is NLA

We serviced a

WHIRLPOOL OVEN

Model CWE9000ACB

Near Honeoye Falls, NY 14472

Jeremy

Job Details: 09/13/2022

Oven shuts off immediately. Unable to remove oven from cavity due to electrical cord being hooked up in basement. Only parts available are bake and broil elements. Customer would need electrician to have oven wired properly and able to be serviced.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Henrietta, NY 14586

Jeremy

Job Details: 09/13/2022

Flip up door shelf is cracked and deli drawer does not have track guides. Tracks are only listed for bottom drawers and not for meat drawer. Customer was under the impression unit was under warranty and opted not to repair.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Macedon, NY 14502

Jeremy

Job Details: 09/13/2022

"Unit will not drain and has F9E1 error code. Checked and found impeller on drain pump loose causing slow drain. Replaced drain pump, unit checks good."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Farmington, NY 14425

Jeremy

Job Details: 09/13/2022

"Oven will not heat. Checked and found open ignitor and burned wire connector. Replaced ignitor, ordering harness and control.; ordrng 1 W10914403 (Harness) and 1 W11126814 (Control), used 1 12400035 (IGNITOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Rochester, NY 14617

Dave L

Job Details: 09/13/2022

Unit still has condensation in fresh food section. Mullion heater has been on but is cold at the bottom. 120vac to heater at door. 45vac at mullion connection. Ordering door and mullion. ; ordrng 1 13107888SQ (Door) and 1 WP12722803AP (Mullion)

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Webster, NY 14580

Andres

Job Details: 09/13/2022

"Customer stated unit would start a cycle then it would drain and stop. I diagnosed unit and found a error code for lid lock. I ran a diagnostic cycle and lid lock. I also checked underneath unit for broken belt or actuator. I've been told before by whirlpool that cam can cause issues like this. I replaced cam and tested unit. Unit filled and started washing but then after a few minutes it stopped. Ordering new lid lock and board.; ordrng 1 W11502823 (CNTRL-ELEC) and 1 WPW10482836 (Lidock), used 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWQ02

Near Irondequoit, NY 14617

Dave L

Job Details: 09/13/2022

Unit will not defrost due to open defrost terminator. Ordering harness. ; ordrng 1 WPW10290745 (Harness)

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HV0

Near Rochester, NY 14619

Andres

Job Details: 09/13/2022

"Replaced burner tube but unit was still doing the same thing. I called techline again to get this noted, they also suggested replacing bake and broil harness and DSI board again. Theirs a wire thats not grounded and causing this issue but all wiring looks ok.; ordrng 2 W11198972 (Bake/broil harness)s and 1 W10860916 (DSI board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14624

Ray Benedetto

Job Details: 09/13/2022

Picked up left door. Right door on order for customer.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Rochester, NY 14611

Dave F

Job Details: 09/13/2022

customer does not have power at the moment rescheduling. Customer will call to schedule sooner if possible ; schdld next appmnt for 9/19 MON !

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near North Chili, NY 14514

Ray Benedetto

Job Details: 09/13/2022

Unit not draining and making humming sound. Found foreign object inside drain pump assembly. Ordering drain pump for repair.; ordrng 1 W11396717 (Drain Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Liverpool, NY 13090

Chuck

Job Details: 09/13/2022

"Customer stated that unit has a bad freezer seal. After inspecting unit i discovered that the seal is not making contact in the upper right hand side of freezer, i could find no tears or rips in the seal. I applied heat to the seal using a hair dryer and i was able to get the gasket to seal. Unit tested good"

We serviced a

KITCHENAID REFRIGERATOR

Model KFXL25RYMS0

Near Rochester, NY 14624

Ray Benedetto

Job Details: 09/13/2022

"Replaced ice maker. Tested component, filled and cycled. Operating normal.; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"

We serviced a

GE REFRIGERATOR

Model HPS15BTHJRWW

Near Rochester, NY 14607

Andres

Job Details: 09/13/2022

Tenant was not available had to reschedule.; schdld next appmnt for 9/15 THU !

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/13/2022

"Customer stated washer said turn knob to available cycle, stopped working. Checked and found F0E3. Ran diagnostic cycle, all functions properly. Washer checks good."

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVSS4

Near Rochester, NY 14617

James

Job Details: 09/13/2022

Only two buttons functioning. Removed control panel and found corrosion in ribbon cable. Need control panel. Part is discontinued.

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Rochester, NY 14617

James

Job Details: 09/13/2022

"Door fell open and injured customer. Found lh cable broken to door spring. Screw missing from kick panel, vent fan harness damaged. ; rqstng P&A on 1 WP8270020 (Spring) and 1 8194001 (Cable) and 1 W11228135 (Blower) and 1 W10834759 (Harness) and 1 WP302868 (Screw)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14611

Dave F

Job Details: 09/13/2022

F2E1 stuck key F7E1 basket speed fault . Unit was flashing pause when I arrived pushed starter button and unit started . Then I canceled cycle and it would not unlock . Tested lock in diagnostics tested good. Ran auto test in diagnostics and unit stopped that in middle of cycle ordering. Control and actuator ; ordrng 1 W11399433 (Control) and 1 W10913953 (actuator)

We serviced a

WHIRLPOOL DRYER

Model LDE5004ACW

Near Rochester, NY 14625

Josh Henchen

Job Details: 09/13/2022

Customer stated tub stopped spinning. Checked and found belt snapped in half and very worn down. Ordering new belt WPY312959.; ordrng 1 WPY312959 (BELT)

We serviced a

WHIRLPOOL WASHER

Model GHW9100LW2

Near Rochester, NY 14610

Josh Henchen

Job Details: 09/13/2022

Customer stated lid locked and a loud squealing noise. Checked and found lid came unlocked ran Drain and spin. Washer would drain but tub is not spinning properly. Unit would need new rear tub belt and motor. Customer wants to purchase a new washer.

We serviced a

MAYTAG WASHER

Model MVDH34667

Near Rochester, NY 14626

Josh Henchen

Job Details: 09/13/2022

Only had one washer in store to be serviced. One washer in store that needs service.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Rochester, NY 14626

Josh Henchen

Job Details: 09/13/2022

"Customer stated that washer not washing properly. Checked and found no codes. Ran diagnostic, functions properly. Washer checks good."

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW00

Near Brighton, NY 14620

Josh Henchen

Job Details: 09/13/2022

Customer stated washer gets stuck on wash cycle and will not advance. Checked and found no codes. Ran diagnostic cycle all functions properly. Noticed the bellows didn't have a spring ordering W11032829. Customer will install. Washer checks good.; ordrng 1 W11032829 (Bellow spring)

We serviced a

AMANA WASHER

Model NTW4516FW

Near Geneva, NY 14456

Doug Balcom

Job Details: 09/13/2022

Customer states unit doesn't work. Found belt shield rubbing on pulley. Removed shield and Ran calibration. Ran diagnostic test no codes. Ordering new shield. ; ordrng 1 WPW10427633 (Shield)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB0

Near Waterloo, NY 13165

Doug Balcom

Job Details: 09/13/2022

Customer states control panel coming apart. Found control panel delaminating. Replaced control panel. Ran test cycle. Unit is operating as designed

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Victor, NY 14564

Jeremy

Job Details: 09/13/2022

"Customer stated right front burner would not ignite. Found that wrong burner cap was being used. Place burner caps in correct position, unit checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Canandaigua, NY 14424

Jeremy

Job Details: 09/13/2022

"Customer stated unit will not run. Checked and found that water is dripping into drip tray and float switch is activated. Drip is coming from the tub. Will require second person helper.; rqstng P&A on 1 W11409866 (Tub), ordrng 1 W11434044 (Fill Valve)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS2

Near Rochester, NY 14623

Josh Henchen

Job Details: 09/13/2022

Replaced lower rack wheel assembly. Dishwasher checks good.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/13/2022

Customer states lid latch broken. Found strike broken. Replaced strike. Ran calibration.ran diagnostic test no codes. Unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MHW5500FC0

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/09/2022

"Unit has long drain code. Contacted Techline SR7734547811, recommended that customer use Self-Clean option to remove detergent buildup. Tested in normal cycle, drain pump wouldn't drain with loud sound. Needs drain pump. Originally changed for pressure sensor, may need to adjust for correct parts.; ordrng 1 WPW10605427 (Drain Pump)"

We serviced a

KITCHENAID VENTHOODS

Model KVWB606DSS3

Near Pittsford, NY 14534

Ray Benedetto

Job Details: 09/09/2022

"Found both LED lamps dim. Front left light not making secure connection with harness. Will need LED. Customer not going forward with repair at this time. If repair is to continue, will need W11493395 to fix."

We serviced a

GE WASHER

Model GTW220ACK6WW

Near Rochester, NY 14605

Andres

Job Details: 09/09/2022

Replaced lid lock. Tested unit on a drain and spin cycle. Unit locked and spins properly.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Seneca Falls, NY 13148

Doug Balcom

Job Details: 09/09/2022

Replaced UI and control. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

MAYTAG DRYER

Model MED5500FW1

Near Rochester, NY 14616

Dave L

Job Details: 09/09/2022

Replaced rollers and idler due to noise ; used 1 4392067 (REPAIR KIT) from stock

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Rochester, NY 14609

James

Job Details: 09/09/2022

Complaint of unit intermittent not cooling. Tested and freezer was cold and fans functioning. Found door gaskets pul!ed from door liner in several places. Reinstalled gaskets and inspected. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Macedon, NY 14502

Dave F

Job Details: 09/09/2022

"-26 on low side . 40 on high side . 15 psi on equalized compressor pulling .5 amps . Called techline SR 7734552068 techline is sending unit to engineering and will be contacting me and or the customer . Unit unrepairable ; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504431 COUPLER BR 7.5X5 , 2 W11504433 COUPLER BR 6X4 , 2 W11504447 COUPLER , 2 W11504449 COUPLER , 2 W11506619 COUPLER BR 8 , 2 W11506623 COUPLER BR 10.5X8 , 1 W11546605 EVAPORATOR , and 1 W11580057 COMPRESSOR"

We serviced a

GE WASHER

Model GTW840CPNDG

Near Rochester, NY 14621

Andres

Job Details: 09/09/2022

"Installed new ACU, programmed the board the the unit and ran a test cycle. Cycle ran through successfully unit is working properly."

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HV0

Near Rochester, NY 14619

Andres

Job Details: 09/09/2022

I called whirlpool to get this issue noted and ask for any pointers as to what could be going on. I was told that the igniter is not sensing its grounded/ the flame. I took burner tube off and examined it for any blockages but did not see any. I checked all the wiring in the back all the grounds but did not see anything. Whirlpool suggests replacing burner tubes. Sr 7734550639; ordrng 1 W10764654 (Bake burner)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Rochester, NY 14616

Dave L

Job Details: 09/09/2022

Replaced broken strike. Tested ok; dspstn on spec-tagged invntry: 1 W11457841 STRIKE

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Irondequoit, NY 14609

James

Job Details: 09/09/2022

Unit started and didn't turn off with door open. Inside was hot. Called techline sr7734548481They suspect either exhaust fan or control board had an issue. Can't replicate complaint. Customer is to monitor.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204EBL1

Near Fairport, NY 14450

Dave F

Job Details: 09/09/2022

Replaced sump and tested unit in diagnostics. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Fairport, NY 14450

Dave F

Job Details: 09/09/2022

Door alarm is not turning off customer had video . Checked door switches in diagnostics and they are all working . The wiring diagram shows door switches going to main control but UI is the logic . Ordering main control and UI ; ordrng 1 W11224256 (Main control) and 1 W11387387 (UI)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Fairport, NY 14450

Dave F

Job Details: 09/09/2022

Replaced door gasket . Gasket is now staying on the door and not falling off .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Pittsford, NY 14534

Dave F

Job Details: 09/09/2022

Freezer LED is out . Replaced with W10695459 . If problem persists order W11601310 led. Unit making noise while running service pointer W11610345 says to bend drier . Bent drier and unit is now longer making the noise and unit tested good ; used 1 W10695459 (MODULE) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG770H0FZ1

Near Rochester, NY 14617

James

Job Details: 09/09/2022

Unit melted control panel while on broil. Exhaust vent was installed behind control panel causing melting. Took photos and called safety team. 7734532681Need panel parts. ; ordrng 1 WPW10318550 (Console) and 1 W10881757 (Ui) and 1 W11342985 (Mcr)

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Pittsford, NY 14534

Josh Henchen

Job Details: 09/09/2022

"Customer had shower curtain stuck under agitator and experiencing F5E2,F5E3,F2E1. Removed shower curtain, Cleared codes and ran diagnostic cycle checks good. Cracked top along left hinge causing faulty door lock.would need a new Lid, Customer is going to think about repair."

We serviced a

KENMORE WASHER

Model 110.91550100

Near Irondequoit, NY 14617

James

Job Details: 09/09/2022

Attempted to replace drive tube and found drive block came loose from drive tube. Removed basket and reinstalled parts. Tested several times successfully. One year warranty on clutch.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE06

Near Rochester, NY 14616

Dave L

Job Details: 09/09/2022

Replaced freezer led.

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Rochester, NY 14619

Andres

Job Details: 09/09/2022

Customer stated unit was not responding to the start/pause button and also was making a squealing noise. I diagnosed unit saw that start button would not always respond sometimes it would other times it would not. I reccomend replacing the UI also the rollers and pulley.; ordrng 1 W11165880 (UI) and 1 4392067 (Repair kit)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Rochester, NY 14606

Andres

Job Details: 09/09/2022

Customer stated unit had a crack in the tub. Diagnosed unit and did find a crack on the bottom left side of unit. I had the tub with me I moved all parts from old unit to the tub. Installed it back into the cavity and ran a diagnostic test cycle. I watched for leaks also made sure unit was draining and heating correctly.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14611

Andres

Job Details: 09/09/2022

"Sent an automated call to let her know I was on my way. Arrived to house but no one was home. Called them again left voicemail. No one showed up, left door tag."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0CUST

Near Phelps, NY 14532

Doug Balcom

Job Details: 09/09/2022

Customer states lower wash arm isn't working. Found bad sump and wash motor. Ordering sump assembly and sensor.; ordrng 1 W118085683 (Sump assembly) and 1 W11084121 (Sensor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS00

Near Manchester, NY 14504

Doug Balcom

Job Details: 09/09/2022

Customer states no lights in refrigerator. Found freezer and 1 refrigerator light bad. Replaced both light modules. Unit is operating as designed. ; used 2 W10695459 (Module) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD8620HW

Near Canandaigua, NY 14424

Doug Balcom

Job Details: 09/09/2022

Customer states they get F6E1 error code. Ran diagnostic test and confirmed F6E1 error code. Ordering UI and ACU. ; ordrng 1 W11367339 (Console) and 1 W11410330 (ACU)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Canandaigua, NY 14424

Doug Balcom

Job Details: 09/09/2022

Customer states they got a F5E3 error code. Ran diagnostic test got F5E3 and F1E2 error codes. Ordering a control and lid lock. ; rqstng P&A on 1 W11400681 (Control) and 1 W10810403 (Lid lock)

We serviced a

WHIRLPOOL WASHER

Model MVWB880BW0

Near Geneva, NY 14456

Doug Balcom

Job Details: 09/09/2022

Customer cancelled at the door. Stated they didn't know we were coming and bought a new unit.

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS04

Near Fairport, NY 14450

Josh Henchen

Job Details: 09/09/2022

"Customer stated unit is not heating anymore just stopped. Checked and found no heat from bake or broil in upper and lower oven. F3E3. Oven needs Assembly manager Board W10801665.; rqstng P&A on 1 W10801665 (BOARD, APL. MANAGER)"

We serviced a

KITCHENAID MICROWAVE

Model KHHC2090SSS-4

Near Pittsford, NY 14534

Josh Henchen

Job Details: 09/09/2022

Customer stated door not shutting. Reset interlocks so they would latch. Microwave checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL1

Near Canandaigua, NY 14424

Dave F

Job Details: 09/09/2022

"Unit was not draining . Was able to clear obstruction in drain tube . Unit tested good gave tips on best wash cycle . Pro wash , high temp and heat dry ."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Walworth, NY 14568

Josh Henchen

Job Details: 09/09/2022

"Replaced faulty actuator and control. Ran normal and heavy duty cycles, both checked good. Washer checks good."

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Canandaigua, NY 14424

Josh Henchen

Job Details: 09/09/2022

Per conversation with Jeremy tub was damaged and would have to schedule follow up.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW3

Near West Henrietta, NY 14586

Ray Benedetto

Job Details: 09/09/2022

Replaced control board. Calibrated unit. All operations normal.

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Auburn, NY 13021

Doug Balcom

Job Details: 09/09/2022

Replaced cycling thermostat. Unit heats now. Unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ03

Near Rochester, NY 14616

James

Job Details: 09/09/2022

Unit doesn't turn off water when icemaker is on. Tested icemaker and it overflowed so much that ice bin cant be removed. Ordering icemaker and dual valve. ; rqstng P&A on 1 WPW10300024 (Icemaker) and 1 W11043013 (Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB0

Near Rochester, NY 14625

Ray Benedetto

Job Details: 09/09/2022

Replaced UI interface. Cleared errors and ran test cycle. All operations normal.

We serviced a

WHIRLPOOL FREEZER

Model WRF757SDHZ02

Near Webster, NY 14580

James

Job Details: 09/09/2022

Replaced icemaker and cycled in Diagnostics. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hamlin, NY 14464

Dave L

Job Details: 09/09/2022

Picked upWash basket

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Hamlin, NY 14464

Dave L

Job Details: 09/09/2022

Replaced gear case due to failed bearing. Calibrated washer. Tested ok.