We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Webster, New York 14580
Andres V
Job Details: 07/29/2025
Found the drain pump harness was cut. Replaced the lower harness and tested unit. Unit is now draining and working properly; used 1 W11643701 (Harness) from stock
We serviced a
GE DRYER
Model GTD48EASW0WB
Near Webster, New York 14580
Andres V
Job Details: 07/29/2025
"Replaced the start button, tested unit."
We serviced a
MAYTAG REFRIGERATOR
Model MZD2665HEQ
Near Rochester, New York 14612
Andres V
Job Details: 07/29/2025
Found the filter was not in all the way and was not triggering it. Inserted the filter all the way. Water and ice maker both working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Fairport, New York 14450
Zach L
Job Details: 07/29/2025
"Replaced power harness, short still present in cabinet. Techline deemed unrepairable due to short in cabinet SR#7742010063"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near Macedon, New York 14502
Zach L
Job Details: 07/29/2025
"No loose or abnormal connections in areas marked by engineering. Replaced evap fan per instructions from engineering. Leaking water from door water line, needs new freezer door.; ordrng 1 W10800791 (Freezer door)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ06
Near Rochester, New York 14624
DeVaughn C
Job Details: 07/29/2025
"Unit is not dispensing ice. Ice buildup around water inlet for dispenser. Melted ice, then replaced ice dispenser. Light in freezer is no longer functioning. Bulb must be replaced. Sending bulb to customer. Unit testing good. ; ordrng 1 W11338583 (Bulb (ship to customer)), dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rochester, New York 14619
DeVaughn C
Job Details: 07/29/2025
Replaced drain pump then tested. Repair completed successfully.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model CYE22TP2MFS1
Near Penfield, New York 14526
Zach L
Job Details: 07/29/2025
Replaced wifi module and installed connect module. Customer was able to connect mobile device to refrigerator.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Rochester, New York 14607
Jeff Miceli
Job Details: 07/29/2025
Evaporator cover and shelves removed by customer. Found frost on evaporator. Put into diagnostic mode and defrost system turned on. Ordering control for possible not cycling into defrost mode. ; ordrng 1 W11742382 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Rochester, New York 14611
Zach L
Job Details: 07/29/2025
"Unit intermittently failing, freezer thawing and refreezing. Unit working properly during visit, need data loggers to identify issue.; ordrng 1 0 (Data loggers)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3236RZ00
Near Rochester, New York 14612
Andres V
Job Details: 07/29/2025
"Customer was wondering about temp being at -1, I informed her that its fine or she can go up to 0. Unit is making ice and working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF5333PW02
Near Rochester, New York 14623
Zach L
Job Details: 07/29/2025
Replaced damper and tested.
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Rochester, New York 14612
Andres V
Job Details: 07/29/2025
Replaced the Gearcase and the cam. Ran a diag cycle did not hear any noises. Customer is to run a full load ; dspstn on spec-tagged invntry: 1 W10721967 CAM
We serviced a
MAYTAG WASHER
Model MVWB835DC5
Near Rochester, New York 14613
DeVaughn C
Job Details: 07/29/2025
Replaced control and latch. Repair successfully completed.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Rochester, New York 14621
DeVaughn C
Job Details: 07/29/2025
"Unit would not agitate, spin, & F7E1 error code. Basket speed sensor failed. Replaced actuator then calibrated. Repair completed successfully. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Irondequoit, New York 14617
DeVaughn C
Job Details: 07/29/2025
"Customer reports unit leaks during use. Discovered small area with water residue towards the front of unit, but unable to recreate water event at this time. Unit was extremely unleveled and tilted forward; most likely the cause of water leakage. Leveled unit. Suggesting customer to monitor performance. No further repair at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Hilton, New York 14468
Andres V
Job Details: 07/29/2025
Replaced the ice maker and the UI. Did ice maker fill test. Informed customer ice can take up to 24hrs to produce.; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
MAYTAG DRYER
Model MGD6630MBK0
Near Rochester, New York 14612
DeVaughn C
Job Details: 07/29/2025
"Replaced high limit fuse, drum, door switch, and panels. Unit testing good at this time."
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Hilton, New York 14468
DeVaughn C
Job Details: 07/29/2025
"Customer states unit fails intermittently. F7E7 F7E3 error codes stored. Unit functioning as designed in diagnostics. Reset codes, customer to monitor performance. No further repair at this time."
We serviced a
WHIRLPOOL RANGE
Model WFG515S0MB0
Near Rochester, New York 14626
DeVaughn C
Job Details: 07/29/2025
Replaced control and dsi boards. Unit testing good.
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Honeoye Falls, New York 14472
Ben H
Job Details: 07/29/2025
Unit has an issue where it would only fill up for a couple seconds so that it would shut the water off. I inspected the pressure tube to make sure there was no cuts In it and it was connected correctly. I blew through the pressure tube to clear out any possible restrictions and that I calibrated the board and tested unit again and this time it filled up all the way
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Rochester, New York 14608
Ben H
Job Details: 07/29/2025
Found the roller Wheels locked up resulting in the noise and performance issues. Used a repair kit on the unit and tested unit with no further issues ; used 1 4392067 (REPAIR KIT) from stock
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBR214KPA00
Near Rochester, New York 14610
Ben H
Job Details: 07/29/2025
The unit has a broken hinge cover on the bottom that prevents the hinge from properly closing all the way. I quoted customer $420 for a new one that includes parts labor and service fee and the customer decided to not go ahead with the repair
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Pittsford, New York 14534
Ben H
Job Details: 07/29/2025
The freezer compartment does not seem to have any issues keeping temperature however the fresh food section was room temperature. And the evaporator had no frost on it and was room temperature to the touch. After talking on the phone with tech 67 we concluded that it was a sealed system issue with either the three-way valve or a restriction in the fresh food evaporator. Repair will be covered under sealed system 60 month warranty. Ordered proper parts and scheduled customer; ordrng 1 W11578031 (Compressor) and 1 W11504431 (Lok ring 7/5) and 1 W11504415 (Lok ring 8.5/8) and 1 W11506621 (Charging tube) and 1 W11506635 (Charging tube) and 1 W11109499 (Dryer) and 1 W11504445 (3-way valve) and 1 W11506623 (5nk 3-way valve)
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS05
Near Fairport, New York 14450
Ben H
Job Details: 07/29/2025
The upper oven had a average temperature of around 350 when set to 350 so I found no need to calibrate that one. The lower oven ran about 20? cold so I calibrated it up 20? to maintain an average of 350 when set to 350. I showed the customer how to calibrate it for future reference
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Canandaigua, New York 14424
Ben H
Job Details: 07/29/2025
I found one of the roller Wheels broken causing the drum to bounce around and make noise and also stretching out the belt. I put a repair kit on the unit and tested unit and it operates as it should with no noise; used 1 4392065 (REPAIR KIT) from stock
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Rochester, New York 14612
Andres V
Job Details: 07/29/2025
"I replaced lower and upper control board along with temp sensors. Tested unit out unit is heating, customer is to bake something and see how it turns out."
We serviced a
AMANA REFRIGERATOR
Model AFD2535FES
Near Rochester, New York 14626
Andres V
Job Details: 07/29/2025
I cycled ice maker and saw it leaking from the housing mold. Unit will need ice make replaced ; ordrng 1 D7824706Q (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Penfield, New York 14526
Jeff Miceli
Job Details: 07/28/2025
Found crack on left side of tub about halfway from bottom. Continuing with existing tub order. Expart with no eta at this point. Suggest that customer refrain from using machine due to water leak risk. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW0
Near Fairport, New York 14450
Jeff Miceli
Job Details: 07/28/2025
"Customer's concern was the unit was not spinning properly. Tested washer with full load of towels. Unit agitated, drained and spun the towels properly. Customer to monitor"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Henrietta, New York 14467
Jeff Miceli
Job Details: 07/28/2025
Replaced agitator for worn spline. Operates properly ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W10528947 HUB
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Rochester, New York 14610
Andres V
Job Details: 07/28/2025
Theirs a service pointer for this issue (W11783730) calls for replacing control board. This will allow door to open at the beggining and close at the end of the cycle to help with the condensation.; ordrng 1 W11784342 (ACU)
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Rochester, New York 14625
Zach L
Job Details: 07/28/2025
Replaced drain pump and tested unit
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near West Henrietta, New York 14586
Ben H
Job Details: 07/28/2025
The customer's complaint was at the unit has power but does not turn on. The UI operates correctly but when you push start the motor does not turn on and after about 5 seconds the unit flashes on f 01 error code. The error code is for a bad control board and when I tested power coming off the control board to the unit I found none. Unit needs a new control board. The control board the unit needs part number WPW10111617 is NLA.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Henrietta, New York 14467
Jeff Miceli
Job Details: 07/28/2025
Replaced control for continuous draining; dspstn on spec-tagged invntry: 1 W11608056 CNTRL- ELEC
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Fairport, New York 14450
Ben H
Job Details: 07/28/2025
Replaced damaged trim and lower panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3436RW00
Near Penfield, New York 14526
Zach L
Job Details: 07/28/2025
"Replaced tank and water line, no leaks."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Fairport, New York 14450
Ben H
Job Details: 07/28/2025
I removed the old water filter with a pair of channel locks and then inspected the bracket I couldn't find no damage so I tested it by putting the water filter back in and trying to take it out again and it comes out with no problem. I tested it multiple times and ran some water through it to see if it was creating a suction too tight to remove but the water filter removed with no issues
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Penfield, New York 14526
Zach L
Job Details: 07/28/2025
Replaced evaporator cover and tested fan and thermistor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fairport, New York 14450
Zach L
Job Details: 07/28/2025
"Compressor overheating and locking up, needs new compressor.; rqstng P&A on 1 W11635510 (Compressor) and 1 W11504415 (8.5x8) and 1 W11504431 (7x5) and 1 W11506619 (8x8) and 2 W11504416 (8.5x6)s and 2 W11504420 (8x6)s and 1 W11506635 (Process tube), states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WFGS7530RZ0
Near Irondequoit, New York 14609
Andres V
Job Details: 07/28/2025
Customer stated that unit is having intermittent issue where unit is set to certain temp and UI says it hasnt fully reached temp and hovers at 1 degree below what its set too. Other times does reach temp but will not reignite to maintain temp. I tested unit but could not get it to duplicate issue but i suspect its an ACU issue. SR 7742069557; ordrng 1 W11745759 (ACU)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHW04
Near Rochester, New York 14623
Jeff Miceli
Job Details: 07/28/2025
Wrong color gasket ; ordrng 1 W10830287 (Gasket LH WH)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Fairport, New York 14450
Ben H
Job Details: 07/28/2025
I found that the blower wheel was broken resulting in the noise. Ordered new blower wheel ; ordrng 1 WP697772 (Blower Wheel)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS1
Near Irondequoit, New York 14609
Andres V
Job Details: 07/28/2025
Spoke to techline sent them pictures. There was only damage done to the dishwasher no property damage or personal. ACU caught fire along with the harness and UI. Safety team will be contacting the customer today.Sr 7742070184
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, New York 14609
Andres V
Job Details: 07/28/2025
"No error codes stored, I was able to start a normal cycle with no issues. Informed customer that when unit starts itll lock, unlock spin then lock again and fill with water."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Walworth, New York 14568
Zach L
Job Details: 07/28/2025
Replaced control and ran full diagnostic cycle; dspstn on spec-tagged invntry: 1 W11603810 CNTRL- ELEC
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rochester, New York 14621
Andres V
Job Details: 07/28/2025
"Replaced control board and ran a diagnostic cycle, unit ran cycle successfully"
We serviced a
WHIRLPOOL RANGE
Model AGR6303MMS0
Near Rochester, New York 14621
Andres V
Job Details: 07/28/2025
Lower the flame on the front and rear left burners to customers liking.
We serviced a
WHIRLPOOL DRYER
Model TGDS840JQ1
Near Rochester, New York 14611
Andres V
Job Details: 07/28/2025
"When I arrived and tested unit it was working and heating, I then tried it again and noticed that Ignitor would turn on but only for a few seconds not enough to release gas. ; ordrng 1 WP8299765 (Timer) and 1 W10823508 (Burner tube assembly)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Penfield, New York 14526
Zach L
Job Details: 07/28/2025
Replaced UI and tested all buttons
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB10
Near Bloomfield, New York 14469
Ben H
Job Details: 07/28/2025
The customer's complaint was at the ice maker was not making any ice. When I arrived the ice maker had ice cubes in it but it would not harvest them. I pushed the test button to try and force a harvest and the ice maker did not respond so I replaced the ice maker and tested it and it draws water and cycles
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Caledonia, New York 14423
Ben H
Job Details: 07/28/2025
I found that the cam had come loose again causing the belt to break off. I replaced the cam with the nut with red loctite to prevent the problem reoccurring. Tested unit and it operates as it should; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM05
Near Rochester, New York 14616
Andres V
Job Details: 07/28/2025
Both of the doors on unit have rust building up on them. Tried using stainless steel cleaner but does not do anything ; ordrng 1 13107553SQ (Ff door) and 1 W11223753 (Badge) and 1 13109223SQ (Freezer door) and 2 WP12246610 (Plug)s
We serviced a
KITCHENAID 50#IM 15' FS
Model KUIX335HPS01
Near Rochester, New York 14612
Andres V
Job Details: 07/28/2025
"Unit fills and drains properly, compressor turns on and starts cooling cold plate but circulation pump does not run. Unit will need new pump ; ordrng 1 W11542867 (Circulation pump)"
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Webster, New York 14580
Zach L
Job Details: 07/28/2025
Replaced bake element and tested unit
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Webster, New York 14580
Zach L
Job Details: 07/28/2025
"Unit working properly. Advised customer that if they want unit to fill, use deep water wash setting on heavy or bulky cycles."
We serviced a
GE REFRIGERATOR
Model PYE23KSDCSS
Near Webster, New York 14580
Zach L
Job Details: 07/28/2025
Replaced FF fan and tested
We serviced a
AMANA RANGE
Model ACR4303MFB7
Near Rochester, New York 14605
Zach L
Job Details: 07/28/2025
"Replaced elements and infinite switches. All elements working properly. Drip pans damaged by malfunction, needs new drip pans.; ordrng 2 W10196406RW (Drip pan SHIP DIRECT TO CUSTOMER)s and 2 W10196405RW (Drip pan SHIP DIRECT TO CUSTOMER)s"
We serviced a
WHIRLPOOL WASHER
Model LSQ9030PQ5
Near Rochester, New York 14621
Andres V
Job Details: 07/25/2025
Replaced timer and tested unit. Timer is advancing now and working properly
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, New York 14621
Jeff Miceli
Job Details: 07/25/2025
Replaced control for continuous draining
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, New York 14606
Jeff Miceli
Job Details: 07/25/2025
Replaced control for continuous draining
We serviced a
WHIRLPOOL WASHER
Model WFW5720RR0
Near Henrietta, New York 14467
Jeff Miceli
Job Details: 07/25/2025
Tested washer in spin with a load selected by the customer. There was normal movement in the machine and pedestal. The feet were securely planted to the floor with no up and down movement. The unit moves by sliding on the tile floor. The tiles are glossy and the laundry room is on the first floor. I am going to research a method for preventing the washer from sliding to easily. ; dspstn on spec-tagged invntry: 2 W11316766 SHOCK
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Pittsford, New York 14534
Jeff Miceli
Job Details: 07/25/2025
Replaced bottom grille for endcap that came off
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS3
Near Webster, New York 14580
Zach L
Job Details: 07/25/2025
Replaced sump assy and ran full diagnostic cycle
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Rochester, New York 14619
DeVaughn C
Job Details: 07/25/2025
Installed hub and wash plate. Repair successful. ; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB05
Near Webster, New York 14580
Zach L
Job Details: 07/25/2025
"Freezer rails squeaking. Cleaned rails and applied lubrication, noise gone"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Rochester, New York 14623
DeVaughn C
Job Details: 07/25/2025
Replaced motor and rotor then ran test cycle. Unit functioning as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WGD4950HW1
Near Rochester, New York 14624
DeVaughn C
Job Details: 07/25/2025
"Replaced door, gasket, and handle. Repair successfully completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C4EYB02
Near Penfield, New York 14526
Zach L
Job Details: 07/25/2025
Replaced defrost bimetal and tested. Levelled unit.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW585BSV2W
Near Rochester, New York 14624
DeVaughn C
Job Details: 07/25/2025
"Customer reports unit will not complete cycles. Shifter fault stored. Cleared code, then completed software update. Shifter functioned as designed in diagnostics. Tested unit in consumer mode; unit functioning as designed. Suspecting failure was a one-time occurrence. Suggesting customer to monitor performance. No further repair needed at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, New York 14606
DeVaughn C
Job Details: 07/25/2025
Customer reports unit functioned for a few loads and then stopped working. F7e1 error code returned. Replaced actuator. Unit testing good. ; dspstn on spec-tagged invntry: 1 W11481722 ACTUATOR
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Rochester, New York 14612
DeVaughn C
Job Details: 07/25/2025
"Unit making excessive noise during spin cycle. Discovered actuator was not shifting cam to proper position, causing lines within cam assembly to grind and not seat properly. Replaced actuator, tested spin, in diagnostics, then calibrated. Repair completed successfully. ; used 1 W11481722 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW3
Near Rochester, New York 14612
DeVaughn C
Job Details: 07/25/2025
Customer concerned about door not closing. Adjusted door catch. Repair completed successfully.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Rochester, New York 14626
Andres V
Job Details: 07/25/2025
The water switch at the dispenser broke off.; ordrng 1 W11662334 (Switch) and 1 W11375989 (Bezel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, New York 14626
Andres V
Job Details: 07/25/2025
Found drain hole was clogged cause water to overflow into the freezer section. I cleared all ice and the drain plug. Unit now draining water correctly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF5333PZ02
Near Hamlin, New York 14464
Andres V
Job Details: 07/25/2025
Customer stated that they are concerned when they lose power of unit turning back on and cooling because theyve had a couple instances when it did not. They live in an area where they lose power quite a bit but have a generator that kicks on 15 seconds after losing power. Explained unit may take a few minutes to turn back on because pressures have to stabilize but should kick back on.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV3
Near Rochester, New York 14624
Andres V
Job Details: 07/25/2025
Replaced the UI panel housing.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Fairport, New York 14450
Zach L
Job Details: 07/25/2025
"No error codes. Ran service cycle, tested suspension rods, and levelled machine. Found no issues with unit. Unit directly against dryer. Advised customer try placing padding between washer and dryer."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, New York 14611
Andres V
Job Details: 07/25/2025
"I ran a diag cycle did not see leaks. I then started a quick cycle I checked back of unit, underneath and drain hose for pin leaks. I did not see water leaking. Customer did mention basement gets wet when it rains."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Fairport, New York 14450
Andres V
Job Details: 07/25/2025
"Replaced the latch, filter door now closes properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Rochester, New York 14623
Zach L
Job Details: 07/25/2025
"Store had already discarded unit, deemed unrepairable by store technician."
We serviced a
GE REFRIGERATOR
Model ZISS420DRBS
Near Pittsford, New York 14534
Zach L
Job Details: 07/25/2025
"Evaporator drain pan not properly reinstalled, plugged drain tube. Cleared drain tube and ice buildup, properly installed evaporator drain pan. Proper airflow through unit."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Spencerport, New York 14559
DeVaughn C
Job Details: 07/25/2025
Replaced control board. Unit then would not agitate or spin at all. Discovered a broken wire on the motor. Motor needs to be replaced.; ordrng 1 W10915700 (Motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Webster, New York 14580
Zach L
Job Details: 07/25/2025
"-21 and 100. Drove valve to home position, normal equalization time. Ran test 4, pressures normal during RC cooling, restricted during FZ cooling. Separated system and blew clear both low sides of system with 250psi nitrogen. No debris blew clear. Reconnected and vacuumed to 500 microns, recharged with 6oz of R134a. Pressures once valve opened read 17 and 170. Unit cooling properly. Will call tech support on Monday"
We serviced a
WHIRLPOOL DISHWASHER
Model WGD4950HW1
Near Rochester, New York 14624
DeVaughn C
Job Details: 07/25/2025
"Replaced door, gasket, and handle. Repair successfully completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, New York 14612
Andres V
Job Details: 07/24/2025
The pulley on motor is worn out which caused it cut the belt. Customer says she has an extended warranty and needs to contact them to get this covered. When we get a dispatch order parts W11026785 motor W11239857 belt W10721967 cam
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Rochester, New York 14612
Andres V
Job Details: 07/24/2025
Replaced the sump and pump. Attempted to replace right side link but cannot get it to go around the pulley. I cannot pull out dishwasher because the counter is pressing on it and feet are all the way up. Customer is going to get unit out and give us a call.; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Webster, New York 14580
Andres V
Job Details: 07/24/2025
"Ran a diag cycle noticed when unit was agitating that there was a good amount of suds showing, washer has never had a clean washer cycle been done. Basket is not being obstructed and also does move up and down freely. I reccomended getting afresh tablets and running clean washer cycle and then try a normal cycle. If that doesnt fix issue it is control board but it is NLA."
We serviced a
MAYTAG WASHER
Model MVWB800VQ0
Near Ontario, New York 14519
Andres V
Job Details: 07/24/2025
Unit had a DL error code for lid lock. I replaced the lid lock and tested unit. Unit is locking and starting cycle
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near Pittsford, New York 14534
Andres V
Job Details: 07/24/2025
"The module is NLA, called techline they deemed unit unrepairable. Customer is to contact their extended warranty company Sr 7742055124"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Rochester, New York 14618
Andres V
Job Details: 07/24/2025
Freezer temp was ar -1 fresh food was at 45. I heard freezer fan and ice box fan blowing but not fresh food. Customer stated that when she defrosted unit completely temp was at 38 in fresh food. I found unit pulling .90 amps. I recommend replacing evap harness assembly ; ordrng 1 W11087438 (Evap harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Rochester, New York 14621
Andres V
Job Details: 07/24/2025
Replaced the damper. Unit is now cooling correctly
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN3WW
Near Irondequoit, New York 14617
Andres V
Job Details: 07/24/2025
"I ran a quick cycle did not hear any noise, i tried it again but with towels to add weight but could still not hear anything. Customer is to get a video and call us back if it continues."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Rochester, New York 14620
DeVaughn C
Job Details: 07/24/2025
Customer concerned about leaking from unit. Discovered hole in drain hose. Replaced drain hose. Repair completed successfully.
We serviced a
GE REFRIGERATOR
Model GSS23GGKKCWW
Near Pittsford, New York 14534
Zach L
Job Details: 07/24/2025
"Light receiving 1.7v, needs 2.5, control not supplying correct voltage to bulb. Needs new main control; ordrng 1 WR55X40445 (Main control)"
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Fairport, New York 14450
Zach L
Job Details: 07/24/2025
Main control failure. Needs new main control board; ordrng 1 WH22X38697 (Main control)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fairport, New York 14450
Zach L
Job Details: 07/24/2025
"UI unable to detect position of knob, needs new UI; ordrng 1 W11478526 (UI)"
We serviced a
MAYTAG OVEN
Model MOED6027LZ00
Near Victor, New York 14564
Zach L
Job Details: 07/24/2025
"Lock and switches working properly, control lost position of lock motor and intermittently powers lock motor without prompting. Replaced control and tested."
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Rochester, New York 14609
DeVaughn C
Job Details: 07/24/2025
"Customer reports unit will not complete cycles and lid will not lock. Tested unit and diagnostic mode. Unit. Completes all functions with no issues at this time. However, F7E1 error code stored. Suspecting basket speed sensor in the actuator is failing intermittently causing the machine to not sense early in cycles, and going straight to done without performing wash cycles. Replaced actuator. Suggesting customer to monitor performance.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, New York 14621
DeVaughn C
Job Details: 07/24/2025
Drain pump running continuously when connected to power. Replaced control board then calibrated. Unit testing good.; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC