We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Rochester, NY 14608
Andres
Job Details: 06/24/2022
Customer stated unit was not producing ice. Put unit into a diagnostic mode and was trying to run test when I noticed that ice maker was turned off. Turned ice maker on and cycled it. Ice maker called for water and is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Rochester, NY 14609
Andres
Job Details: 06/24/2022
Customer stated unit was dispensing water very slowly. Diagnosed unit and found that water valve was not opened all the way. Opened valve and now water is dispensing better.
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Rochester, NY 14609
Andres
Job Details: 06/24/2022
Customer stated unit was not advancing and making noises. Diagnosed unit and found that rotor and stater were getting locked up and also gearcase was making grinding noise. Unit does not advance because it can't move freely and sense. Checked error codes found F7E5 for shifter fault.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW01
Near Webster, NY 14580
Andres
Job Details: 06/24/2022
Customer stated unit was making a dripping noise. Diagnosed unit but could not hear any noises. Took back panel off looked and listened for anything strange but did not see anything. customer is to monitor and let us know if it continues or effects unit.
We serviced a
AMANA REFRIGERATOR
Model AFF2534FEW3
Near Rochester, NY 14625
Andres
Job Details: 06/24/2022
Replaced ACU. Put unit back together and programmed it. Once programmed compressor turned on and all fans as well.; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Rochester, NY 14610
Andres
Job Details: 06/24/2022
Installed new drain hose. Tightened it down so it doesn't move around.
We serviced a
KITCHENAID RANGE
Model KFDD500ESS05
Near Rochester, NY 14609
Andres
Job Details: 06/24/2022
Customer stated that when unit is plugged in all the burners spark. Called whirlpool to get help they had me run some test and found that the harness switch is Daisy chained and causing the issue. Sr 7733958922; ordrng 1 W11241684 (Switch harness)
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW00
Near Rochester, NY 14620
Andres
Job Details: 06/24/2022
Replaced door hinge on door and tested it. Unit no longer leaks.
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW1
Near Rochester, NY 14626
Dave L
Job Details: 06/23/2022
Bearing is worn and causing a noise quoted 459.93 for bearing w10435302 customer was not ready to repair at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Rochester, NY 14606
Dave L
Job Details: 06/23/2022
Control has failed and is sending voltage to light all the time. Quoted for light and control w11552018 8206232a 398.03 customer was not ready to proceed eat this time. ; dspstn on spec-tagged invntry: 2 8206232A BULB
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS
Near Greece, NY 14626
Dave L
Job Details: 06/23/2022
Freezer door is not sealing because the mullion is dented in 3 inches from the cabinet top. Documented as unrepairable with tech line. SR7733953855
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Dansville, NY 14437
Dave F
Job Details: 06/23/2022
Ice maker not making ice found the fill tube was frozen . Defrosted fill tube . Found water pressure was low . Removed filter and installed bypass water pressure is good now . Found the humidity switch was broke . Fixed that . Unit tested good .
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cicero, NY 13039
Chuck
Job Details: 06/23/2022
Customer stated that unit would not drain. No codes. After confirming the problem i inspected the unit and found that the drain pump was clogged. I removed the debris from the drain line and tested the unit preforming a diagnostic test cycle. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JS0
Near Baldwinsville, NY 13027
Chuck
Job Details: 06/23/2022
"Unit not heating during bake. Heating element is getting the proper voltage, element tested bad. Replacing element W11182108. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Auburn, NY 13021
Chuck
Job Details: 06/23/2022
"Replaced control and calibrated unit. I ran a diagnostic test cycle and a quick wash cycle , the unit completed them both successfully. Unit tested good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Auburn, NY 13021
Chuck
Job Details: 06/23/2022
"Customer stated that unit will not go into a spin. Codes F7E1-basket speed fault. After inspecting the unit i discovered that the belt guard was interfering with the rotation of the pulley, i removed guard and reinstalled the belt guard. I adjusted the feet on the unit so the unit sits higher. I ran a diagnostic test cycle in which the unit preformed normally. Calibrated unit. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rush, NY 14543
Jeremy
Job Details: 06/23/2022
"Found lid broken around right hinge. Lid will not open or close properly, causing lid lock to not engage every time. Ordering lid and hinges.; ordrng 1 W11259006 (Lid) and 1 WP8563965 (Left hinge) and 1 WP8572974 (Right hinge)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Waterloo, NY 13165
Chuck
Job Details: 06/23/2022
Replaced water valve assembly. Calibrated unit. Ran a diagnostic test cycle. Unit tested good
We serviced a
GE REFRIGERATOR
Model ZISB480DRB
Near Fairport, NY 14450
Andres
Job Details: 06/23/2022
"Customer stated unit was not getting to proper temp. Diagnosed unit and noticed that evaporator was completely covered in frost. Unit is having a defrost issue, I checked the heating element which checked good I also checked resistence on bi metal and found that it was an open load. Unit needs new bi metal.; ordrng 1 WR50X29776 (Bi metal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Fairport, NY 14450
Andres
Job Details: 06/23/2022
Customer stated he was having a hard time getting filter out. Diagnosed unit and noticed that filter housing was broken and not letting filter come out correctly.; ordrng 1 W11162042 (Filter housing)
We serviced a
MAYTAG DRYER
Model MEDE200XW1
Near Conesus, NY 14435
Dave F
Job Details: 06/23/2022
"Pulley is squeaking . Replaced pulley ,rollers and belt . Tested unit . Tested good ; used 1 4392067 (REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW00
Near Canandaigua, NY 14424
Dave F
Job Details: 06/23/2022
Icemaker is making ice but its jamming in the shoot checked the ice and it looked like it was only bridging with two ice cubes which is just fine adjusted the freezer temperature down to -2 to help with ice cubes being more solid. Customer will monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Fairport, NY 14450
Andres
Job Details: 06/23/2022
Customer stated ice maker fell off its position. Put ice maker back where it's supposed to go and cycled it. Ice maker called for water and filled properly.
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Waterloo, NY 13165
Chuck
Job Details: 06/23/2022
"Replaced pulley , idler and belt. Unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES1
Near Scottsville, NY 14546
Jeremy
Job Details: 06/23/2022
Found unit has F9E0 error code. Checked and found unit is not receiving 240 VAC. Advised customer to contact electrician to repair circuit.
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW1
Near Canandaigua, NY 14424
Dave F
Job Details: 06/23/2022
Unit left hand side lid is broken . Needs new lid W11259006 ordered lid. ; ordrng 1 W11259006 (lid)
We serviced a
KITCHENAID WASHER
Model KAWE577BWH1
Near Rochester, NY 14618
Jeremy
Job Details: 06/23/2022
Replaced clutch for not spinning. Unit checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB8949SAB1
Near Webster, NY 14580
James
Job Details: 06/23/2022
"Rinse aid is leaking past cap and cap intermittently sticks into dispenser. Quoted,205.03 for replacement. Customer opted to not repair. Warranty sc."
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Pittsford, NY 14534
Jeremy
Job Details: 06/23/2022
Found display on user interface scrambled and unreadable. Tried running diagnostic but screen is unreadable. Checked for loose connections. Quoted customer for user interface. Customer is unhappy with repair cost and calling customer care.; rqstng P&A on 1 W11419056 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Webster, NY 14580
James
Job Details: 06/23/2022
Unit not making ice. Icemaker motor seized. Need icemaker. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Penfield, NY 14526
Andres
Job Details: 06/23/2022
Customer stated unit ice production was slow and water dispenser also very slow. Diagnosed unit checked water pressure coming out to unit which was good. Asked customer if she's replaced filter recently and she says she has not. Reccomended customer replaced filter.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
Andres
Job Details: 06/23/2022
Customer stated unit was not washing. Diagnosed unit and found that unit starts but pump does not recirculate water. pump is getting 120v but not coming on. Unit needs a new pump.; ordrng 1 W11085683 (Sump and pump)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Webster, NY 14580
Andres
Job Details: 06/23/2022
Customer stated unit would start then shut off. Diagnosed unit and found that everytime you hit start it trips the breaker. I checked all grounds and connections but did not see anything. Customer is to get electrician out to check out breaker box.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ01
Near Webster, NY 14580
James
Job Details: 06/23/2022
"Unit not defrosting in freezer. Tested heater in diagnostics. Need jazz board. Replaced control and defrosted evap. One year warranty on repair. ; ordrng 1 WPW10637328 (Control), dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL , used 1 Sh15 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rush, NY 14543
Jeremy
Job Details: 06/23/2022
"Replaced gearcase, cam, belt, washplate and screw, and motor for excessive noise. Unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Webster, NY 14580
James
Job Details: 06/23/2022
Replaced tub heater and insulation. Tested unit fot leaks then installed under counter. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Ontario, NY 14519
James
Job Details: 06/23/2022
Unit leaking due to frozen ff drain. Replaced drain tube and defrosted drain. Dumped about 16oz of water down drain pan and it drained properly. Suspect drain tibe inside liner is warped and is prone to restrictions. Atec warranty. If problem persists call techline for damaged liner.
We serviced a
JENN AIR OVEN
Model JJW9827DDP
Near Rochester, NY 14625
Andres
Job Details: 06/23/2022
Customer stated top oven was not getting to temp. Diagnosed unit and found that door switch was not working properly. put unit into diagnostic mode and looked for error codes. Found error code for oven temp. Unit needs a new board but board is no longer made. Sr 7733950148
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW0
Near Ontario, NY 14519
James
Job Details: 06/23/2022
Customer wanted drain filter cleaned. Cleaned filter and weep holes. Tested diagnostics cycle successfully.
We serviced a
JENN AIR RANGE
Model JGCP636ADP
Near Rochester, NY 14625
Andres
Job Details: 06/23/2022
Customer stated front left burner is not always coming on. Diagnosed unit and found burner to be causing issue. Burner is screwed in but screws are rusted out and can't get one off. Informed customer of situation and told them I can't do much without getting screw out.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Penfield, NY 14526
James
Job Details: 06/23/2022
Part comes in incorrect color. Need parts research. ; saved tckt
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Clifton Springs, NY 14432
Dave F
Job Details: 06/23/2022
replaced control and Ui . Calibrated unit and ran auto diagnostics. Unit not draining fast . Found a clogged near drain pump . Removed clog . Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Phelps, NY 14532
Dave F
Job Details: 06/23/2022
Freezer floor is building with ice found drain tube plugged . Cleared tube and defrost drain . Unit tested good . Unit needs to be leveled better as it leans to the left a bit . Water could be pooling during defrost cycle .
We serviced a
WHIRLPOOL RANGE
Model GY397LXUS03
Near Victor, NY 14564
Dave F
Job Details: 06/23/2022
Replaced main control and membrane for buttons . Tested unit . Tested good
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/23/2022
Customer stated unit would not spin. Checked and found splines on basket hub completely worn and splines on gearcase with significant wear. Unit needs a gearcase for permanent repair. Customer elected to replace just the hub for temporary solution.; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Rochester, NY 14619
Dave L
Job Details: 06/23/2022
Found frosted air returns. Defrosted air returns. Unit testing ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Rochester, NY 14610
Dave L
Job Details: 06/23/2022
Pre ordered lid; ordrng 1 W11259006 (Lid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, NY 14605
Dave L
Job Details: 06/23/2022
Found frozen air returns. Found gap in ff liner due to unit leaning to the left. The floor will need to be shimmed on the left side to close gap. Customer will shim. Defrosted air returns.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Rochester, NY 14609
Dave L
Job Details: 06/23/2022
Hub is stripped and agitator is seized. ; rqstng P&A on 1 W10752283 (Agitator) and 1 W10528947 (Hub)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Rochester, NY 14606
Dave L
Job Details: 06/23/2022
Control has failed and is sending voltage to light all the time. Quoted for light and control w11552018 8206232a 398.03 customer was not ready to proceed eat this time. ; dspstn on spec-tagged invntry: 2 8206232A BULB
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Riga, NY 14428
Dave L
Job Details: 06/23/2022
Found fresh food evaporator frosted over. Frost kit already installed. Drain pan is straight and defrost drain is clear. Replaced fan and harness. Power cycled unit to reset ice maker error codes ; used 1 W11033168 (Fan harness) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ
Near Spencerport, NY 14559
Dave L
Job Details: 06/23/2022
Replaced bent fresh food shelving
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Farmington, NY 14425
Dave F
Job Details: 06/22/2022
Unit has no refrigerant.discharge line is cold . Ordering all parts needed .; ordrng 1 W11580057 (Compressor) and 2 W11506619 (8nk)s and 4 W11574641 (4.5 /7)s and 1 W11109499 (Drier) and 1 W11504445 (5/4) and 2 W11504447 (5/1.8)s and 1 W11578004 (Evaporator) and 2 W11504450 (4/1.8)s and 2 W11506624 (4nk)s and 1 R600kit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near North Chili, NY 14514
Dave L
Job Details: 06/22/2022
Ice maker tray is broken. Replaced ice maker. Unit cycled and filled in diagnostics. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, NY 14534
Dave F
Job Details: 06/22/2022
Freshfood evap is frosted up checked thermistor is reading 75 degrees under ice . Fan is not working . Turned defrost heater on it is not turning on thats due to the thermistor reading so high . Ordering updated control and evap cover . W11450890 service pointer ; ordrng 1 W11533213 (UI main control) and 1 W11395558 (Evap cover)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14623
Dave L
Job Details: 06/22/2022
Heater Bushing W11537778 - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
MAYTAG DRYER
Model MGBB835DW4
Near North Chili, NY 14514
Dave L
Job Details: 06/22/2022
Unit is loud due to a worn idler. Installed repair kit. Unit tested ok. ; used 1 4392067 (REPAIR KIT) from stock
We serviced a
GE REFRIGERATOR
Model TFX22PRXFWW
Near Rochester, NY 14624
Dave L
Job Details: 06/22/2022
Customer is experiencing fresh food temps in the low 50s. Removed evaporator cover. Found a diminishing frost pattern at top of coil and ice build up at the evaporator inlet. Upper part of evaporator is warm causing incomplete defrosting of the lower section. This is a sealed system issue. Quoted for low side. Customer declined the repair. ; ordrng 1 WR87X28949 (Low side assembly) and 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Penfield, NY 14526
Andres
Job Details: 06/22/2022
Customer stated unit was making clicking noise. Diagnosed unit and heard noise but could not find where it was coming from. Looked for any service pointer and did find one for this which stated to move dryer at a 45 degree angle. Followed videos instructions and aligned dryer.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Rochester, NY 14618
Andres
Job Details: 06/22/2022
"Customer stated unit was leaking. Diagnosed unit but could not get it to duplicate issue. I ran a normal cycle for 20 min and watched it but their was no leaks, I did noticed that unit had alot of suds. Checked jet dry level and found it to be turned up to 4. Turned jet dry level down to 2 and explained to customer that to much jet dry can cause suds which causes leaks."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Pittsford, NY 14534
Dave F
Job Details: 06/22/2022
Replaced condenser fan motor . Fan is now running . Cleared drain tube and refrigerator is now leaking . Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14618
Andres
Job Details: 06/22/2022
Customer stated unit was not making ice. Diagnosed unit and found that ice maker is not cycling. When I arrived ice maker was stuck mid cycle and would not move. Unit needs new ice maker.; ordrng 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Webster, NY 14580
James
Job Details: 06/22/2022
Replaced tub and inspected. Couldn't hook unit to faucet. Tested by filling tub and running diagnostics. Customer is to monitor.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14620
Andres
Job Details: 06/22/2022
Customer stated unit was heating but not drying clothes. Diagnosed unit and found that it was clogged with lint and not letting the air flow through properly. Cleaned it out and tested it unit is working properly now.
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW00
Near Rochester, NY 14620
Andres
Job Details: 06/22/2022
Customer stated unit was leaking. Diagnosed unit and found that the hinge broke and door is not closing properly. Unit needs a new hinge.; ordrng 1 WP8183202 (Hinge)
We serviced a
MAYTAG WASHER
Model MVWC555DW1
Near Rochester, NY 14626
Dave L
Job Details: 06/22/2022
Replaced leaking gear case. Unit tested and calibrated ok.
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Webster, NY 14580
James
Job Details: 06/22/2022
One of the burner valves are stuck. Need manifold. Part under 5 year warranty. ; ordrng 1 W10907218 (Manifold) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Fairport, NY 14450
Dave F
Job Details: 06/22/2022
Customer has extended warranty unit came in under manufacture warranty unit is out of that warranty . Ice maker is getting stuck and needs to be replaced . Part number is W11284458 for new ice maker . Collected service call and customer will contact extended warranty. ; rqstng P&A on 1 W11284458 (icemaker)
We serviced a
GE DISHWASHER
Model GDF630PGM0BB
Near Webster, NY 14580
James
Job Details: 06/22/2022
Replaced ui and still no response. Need control. reinstalled original userr interface. ; saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Webster, NY 14580
James
Job Details: 06/22/2022
Unit under baking. Found broiler works bake element melted. Need element. Paid in full. ; ordrng 1 W10779716 (Bake element) and 1 Sh15
We serviced a
WHIRLPOOL FREEZER
Model MRT118FFFE08
Near Ontario, NY 14519
James
Job Details: 06/22/2022
Frost came back on top edge of freezer gasket looks ok but air is getting in. ; ordrng 1 W11229610 (Gasket) and 1 WP482338 (Silicone) and 1 WPW10612925 (Badge)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Rochester, NY 14607
Andres
Job Details: 06/22/2022
Could not duplicate issue. Tested unit for about 10min and unit was running properly. I checked for any stored error codes but unit did not have any. Advised that if user has a smaller load of clothes to run it on a timed dry instead of a sensor cycle. If they're drying a smaller load the clothes won't hit the sensor and the unit will think the clothes are dry.
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Rochester, NY
Andres
Job Details: 06/22/2022
Customer stated unit was not drying. Diagnosed unit and found reservoir was full of water activating float switch and causing compressor not to run. Checked error codes did not find any. Emptied reservoir and ran unit again. Unit was heating. Called whirlpool because I was unsure of this unit and how it fully worked. Sr 7733940382
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Penfield, NY 14526
James
Job Details: 06/22/2022
Replaced control and tested defrost in diagnostics. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Cicero, NY 13039
Chuck
Job Details: 06/22/2022
"No water in tray, Ran test 45 and still no water. I then ran test 19 to turn heater on and retried test 45 in which the ice tray filled. I then power cycled the unit. I asked the customer to monitor the ice production. Unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Baldwinsville, NY 13027
Chuck
Job Details: 06/22/2022
Customer stated that the unit had a F7E1 error code. Error code F7E1- tachometer missing. After inspecting unit i discovered that the belt had slipped off the pulley. I reattached belt and tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Syracuse, NY 13206
Chuck
Job Details: 06/22/2022
"Unit not draining. Error code F9E1-long drain. Found that a wire was broken going to the drain pump, repaired wire. Ran a diagnostic test in which the unit operated normally. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Syracuse, NY 13205
Chuck
Job Details: 06/22/2022
Unit has no lights. All connections tested good and modules tested good. Led board tested bad. Unit needs the LED board W10830288. Customer needs time to think about repair and will contact us if they want to move forward with repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near East Rochester, NY 14445
Dave F
Job Details: 06/22/2022
Replaced freezer door . Heated gaskets on freshfood and freezer door to make sure they are sealing . Tested water dispenser and ice maker . Tested good . Ice container is not seating right in the door found defect on ice container. Ordering new one W11347840 direct ship to customer ; ordrng 1 W11347840 (Ice container ( direct ship ))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Irondequoit, NY 14609
Andres
Job Details: 06/22/2022
Customer stated unit was not cooling. Diagnosed unit and found compressor to be seized. Relay tries to start compressor but it does not start. Called whirlpool to have this noted. Sr 7733938821; ordrng 1 W11370574 (Compressor) and 1 W10913906 (Process tube) and 2 W11504415 (Lok ring)s and 2 W11504430 (Lok ring)s and 2 W11504447 (Lok ring)s and 1 W11506619 (Lok ring) and 1 W11504431 (Lok ring) and 1 W11504415 (Lok ring)
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Irondequoit, NY 14617
James
Job Details: 06/22/2022
Replaced manifold and tested. No signs of leaks. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Rochester, NY 14622
Dave L
Job Details: 06/22/2022
"Found significant leak leaking on water supply line. Causing the water on the floor. Replaced drier and recharged system due to excessive suction line frosting. Air conditioning leaked under floor into machine compartment preventing condensation from drying normally. Frosting improved after repair. ; dspstn on spec-tagged invntry: 1 W11504436 COUPLER AL BR 6X1.8 1 W11504445 COUPLER BR 5X4 , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Hilton, NY 14468
Dave L
Job Details: 06/22/2022
Replaced lower and upper spray arms. Tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Naples, NY 14512
Jeremy
Job Details: 06/22/2022
"Found F8E1 error code for fill valve electrical problem. Ran diagnostic cycle and all functions run as expected. When running on normal cycle, unit will not fill and begin flashing error code. Ordering control and fill valve.; ordrng 1 W11462460 (Control) and 1 W11434044 (Fill Valve)"
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/22/2022
Checked and found unit has F1E2 error. Ran diagnostic cycle all functions check good. Cleared error and checked drain pump filter for restrictions. Unit operating as expected. If problem persists will need ACU.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Henrietta, NY 14467
Jeremy
Job Details: 06/22/2022
"Customer stated unit is leaking. Ran washer through diagnostic cycle, no leaks found. Ran washer through regular cycle, unable to find a leak. Customer will monitor."
We serviced a
JENN AIR REFRIGERATOR
Model JFI2089AES
Near Rochester, NY 14623
Dave F
Job Details: 06/22/2022
Water dripping from dispenser. Air in the line is causing that reseated connections and it is no longer dripping . Unit tested good .
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fairport, NY 14450
Jeremy
Job Details: 06/22/2022
Customer stated door is sticking when opening after wash cycle. Found wire harness housing sticking to inner door coating causing noise to happen. Rerouted harness to avoid sticking to inner door.
We serviced a
WHIRLPOOL DRYER
Model WED9400SW2
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/22/2022
"Unit not heating, element tested open. Ordering element.; ordrng 1 WP8544771 (Element) and 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Farmington, NY 14425
Jeremy
Job Details: 06/22/2022
Customer stated trim is separating from door. Unit is outside of 30 day cosmetic warranty. Would need to order outer door panel.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/22/2022
Replaced upper rack adjusters for broken wheel. Unit checks good.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Bloomfield, NY 14469
Jeremy
Job Details: 06/22/2022
"Replaced control for not sending voltage to fill valve. Ran calibration, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB00
Near Rochester, NY 14612
James
Job Details: 06/22/2022
Replaced control and unit began cooling once plugged in.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Rochester, NY 14612
James
Job Details: 06/22/2022
"Unit not making ice. Water not working. Icemaker stuck. Freezer led dead. Ff led flickering. Need parts. ; rqstng P&A on 1 WPW10300022 (Icemaker), ordrng 1 WPW10179146 (Valve), rqstng P&A on 1 WPW10515057 (Light) and 1 WPW10515058 (Light)"
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Waterloo, NY 13165
Chuck
Job Details: 06/22/2022
"Customer stated that drum is not spinning. The motor Pulley broke cause the idler to break and damage the belt. Ordering Pulley WP8066184, belt 341241 and idler WP691366; ordrng 1 WP8066184 (Pully) and 1 341241 (Belt) and 1 WP691366 (Idler)"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Newark, NY 14513
Chuck
Job Details: 06/22/2022
Replaced timer. Unit tested good
We serviced a
KITCHENAID OVEN
Model KEBC101KSS04
Near Fairport, NY 14450
Jeremy
Job Details: 06/21/2022
Customer will call for follow up. Diagnosed as control board failure. Customer will call if she decides to go ahead with repair.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Rochester, NY 14612
Dave L
Job Details: 06/21/2022
"Replaced sump and right hand adjuster. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 W11085683 SUMP&MOTOR , used 1 W10546503 (Adjuster) from stock"
We serviced a
MAYTAG WASHER
Model MHWZ600TW00
Near Webster, NY 14580
Andres
Job Details: 06/21/2022
"Customer stated unit was leaking from bellwo being torn. Had a bellow with me, replaced it and tested unit. Unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Rochester, NY 14626
Dave L
Job Details: 06/21/2022
Replaced ice maker and upper fresh food led light. Cycled power to clear ice maker error codes. Customer to monitor for ice after 24 hours. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED