Service History 25

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26EASW0WW

Near Rochester, New York 14606

DeVaughn C

Job Details: 04/14/2026

High pitched noise present during use. Discovered plastic in blower housing making contact with blower wheel. Removed plastic then tested. Repair successful.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Rochester, New York 14612

Zach L

Job Details: 04/14/2026

Replaced ice door and bin

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, New York 14616

Zach L

Job Details: 04/14/2026

Replaced agitator. Unit working properly.

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Brockport, New York 14420

Andres V

Job Details: 04/14/2026

Checked power at outlet and at terminal block found good voltage going to unit. I took unit apart and checked continuity of heating element found none. Checked hi temp fuse. Verified proper voltage to element did find 240v. Unit needs new element; ordrng 1 WP3387747 (Heating element)

We serviced a

GENERAL ELECTRIC RANGE

Model JVM3160DF9BB

Near Hilton, New York 14468

Andres V

Job Details: 04/14/2026

Customer stating that when he heats popcorn it wont pop all the kernels. I spoke to techline and they suggested replacing the inner fan that helps spread heat around; ordrng 1 WB02X35686 (Fan assem) and 1 WB06X10712 (Cover) and 1 WB01X45506 (Rivet)

We serviced a

MAYTAG REFRIGERATOR

Model WRF757SDHZ04

Near Rochester, New York 14612

Andres V

Job Details: 04/14/2026

Had to order part for customer; ordrng 1 W11578030 (Evap fan)

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Rochester, New York 14616

Zach L

Job Details: 04/14/2026

Replaced motor and tested. Unit working properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Webster, New York 14580

Zach L

Job Details: 04/14/2026

Replaced wash pump and tested. Unit working properly.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD58GBSV0WS

Near Ontario, New York 14519

Zach L

Job Details: 04/14/2026

"Unit heating, poor drying is caused by low airflow. Blockage caused by tear in lint filter. Cleared airways blockage and tested, unit working properly.; ordrng 1 WE03X23881 (Lint filter SHIP DIRECT TO CUSTOMER)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Webster, New York 14580

Zach L

Job Details: 04/14/2026

"Wash motor seized, needs new sump.; ordrng 1 W11665769 (Sump assy)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBH01

Near Rochester, New York 14612

Andres V

Job Details: 04/14/2026

"Unit was not cooling. Compressor, condenser fan and evap fan were not turning on. Noticed deli UI was not working i unplugged it compressor still wouldnt turn on. I called techline they had me test evap fan at control board it was not sending power out. I did hear three wat valve moving. Techline suggested replacing the main control board. When I was pushing unit back into cavity the compressor and all fans turned on. Unit started to cool, customer wants to wait 24 hours to see what refrigerator does. Case #23200643; rqstng P&A on 1 WPW10589837 (Main board)"

We serviced a

AMANA OVEN

Model AER6603SMS1

Near Greece, New York 14612

Andres V

Job Details: 04/14/2026

Unit was wired incorrectly causing it to not get full power. Re wired unit. Unit is working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ontario, New York 14519

Andres V

Job Details: 04/14/2026

Found F0E9 error code for out of balance pause. I ran a diag successfully I then ran a drain and spin cycle without issues. When pushing basket down it does have some bounce to it that can be causing the unit to go out of balance.; ordrng 1 W11396716 (Suspension rods)

We serviced a

GENERAL ELECTRIC MICROWAVE

Model CWL112P2R1S1

Near Canandaigua, New York 14424

Jeremy

Job Details: 04/14/2026

"Unit has no power indication. Power supply to unit good, No AC power to DC supply board and no display on console. Ordering PCB and console assembly.; ordrng 1 WB27X42527 (PCB) and 1 WB27X42909 (Console Assembly)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PXD22BYPDFS

Near Webster, New York 14580

Zach L

Job Details: 04/14/2026

"Cleared restriction with 250psi nitrogen and vacuumed system to 500 microns. Recharged with R600 and tested, temps and pressures measured good on startup.; dspstn on spec-tagged invntry: 2 WR87X30876 GE PROCESS TUBE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Rochester, New York 14618

Ben H

Job Details: 04/14/2026

Case number 23198808. Unit had a big vacuum on the low side low pressure on the high side no frost pattern and cool discharge Indicating high side leak. Called Tech Line and bubble tested with 250 psi and found an internal leak in the heat loop. Unit is unrepairable

We serviced a

WHIRLPOOL FREEZER

Model WZC5116LW0

Near Farmington, New York 14425

Jeremy

Job Details: 04/14/2026

"Door lock is broke, ordering lock and cover.; ordrng 2 W11593738 (Door Lock)s and 2 W11593694 (Cover)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS02

Near Pittsford, New York 14534

Jeremy

Job Details: 04/14/2026

Icebox fan is noisy when slowing down and spinning up. Ordering fan.; ordrng 1 Sh16 (Shipping) and 1 W10846539 (Icebox Fan)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fairport, New York 14450

Jeremy

Job Details: 04/14/2026

Unit continuously running drain pump with no water in tub. Verified fill valve is not leaking and pressure tube is clear of obstructions. Replaced control board in accordance with service pointer W11766193. S-code S153EB.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHW00

Near Pittsford, New York 14534

Trevor

Job Details: 04/14/2026

Reinstalled loose shutoff arm.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Henrietta, New York 14467

Trevor

Job Details: 04/14/2026

F7E1 error code in log indicates wash pump failure. Ordering new pump.; ordrng 1 W11414076 (Wash pump)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF670SYV6FS

Near Pittsford, New York 14534

Jeremy

Job Details: 04/14/2026

"Dishwasher not level causing upper rack to roll back, silverware rack hits side when closing, mounting bracket not installed correctly and leaking from sump seal onto wash pump. Needs sump, wash pump and lower rack.; ordrng 1 WD19X28199 (Sump) and 1 WD19X32518 (Wash Pump) and 1 WD28X34744 (Lower Rack)"

We serviced a

GENERAL ELECTRIC DRYER

Model GTD38GASW0WS

Near East Rochester, New York 14445

Jeremy

Job Details: 04/14/2026

"Dryer starts but doesn't stay on. Belt and switch checks good. Ordering timer, motor, and start switch.; ordrng 1 WE49X28295 (Motor) and 1 WE04X25586 (Timer) and 1 WE4M416 (Start switch)"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Rochester, New York 14609

DeVaughn C

Job Details: 04/14/2026

"Customer reports unit displays F8E1 (No Water Detected) error code, only when using hot water. No error codes stored. Unit completed diagnostic test cycle with no issues. Tested pressure sensor in diagnostics. Sensor is reading water level as designed. Ran quick wash cycle. Unit kept filling, then displayed error code. Contacted Whirlpool Technical. Resistance out of range for 1/4 valves. Bezel and lid latch also failed, does not sit securely. Valve, latch, and latch bezel assembly should be replaced. SR: 23200708; ordrng 1 W11545554 (Bezel) and 1 W11614515 (Valve Assembly) and 1 W11700916 (Lid Latch)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14624

Dave F

Job Details: 04/14/2026

Replaced control board. Tested to verify proper operation. Unit is working properly.

We serviced a

GE DRYER

Model GFD55GSSN1WW

Near Rochester, New York 14618

Jeremy

Job Details: 04/14/2026

"Replaced belt and idler, unit checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14623

Dave F

Job Details: 04/14/2026

Replaced control board. Tested to verify proper operation. Unit working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rochester, New York 14608

Dave F

Job Details: 04/14/2026

Replaced control board. Tested to verify proper operation. Unit is working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14606

Dave F

Job Details: 04/14/2026

Replaced control board. Tested to verify proper operation. Unit is working properly.

We serviced a

MAYTAG WASHER

Model MTW7205RR0

Near Rochester, New York 14623

Trevor

Job Details: 04/14/2026

Customer washer unit is set up in the Costco distribution center for repair. Checked for leaks but found no evidence of leakage due to any defect. I suspect that the washer inlet hose connector might have been loose after the install because the hose needed additional tightening when testing.

We serviced a

KITCHENAID OVEN

Model KODE507EBS02

Near Brighton, New York 14610

Trevor

Job Details: 04/14/2026

Case # 23203842New UI and lower oven control board installed but the oven is going F6E6 error code. Tech support recommend replacing the Upper control board and the blower fan due to a high resistance reading on coils.; ordrng 1 W11179310 (Control board with power supply)

We serviced a

AMANA WASHER

Model NTW4519JW

Near Penfield, New York 14526

Trevor

Job Details: 04/14/2026

Washer constantly draining untill plugged out. Installed new control board and tested okay.; ordrng 1 W11607637 (Control board)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF450PSR6SS

Near Rochester, New York 14607

DeVaughn C

Job Details: 04/14/2026

"Customer reports leaking during use, and loose gasket on tub. Monitored unit in normal wash cycle. All gaskets and spray arm pass inspection. Unable to recreate leak at this time. Contacted GE Technical. Agent states no parts need be replaced at this time. SR: 22043672"

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Brighton, New York 14620

Dave F

Job Details: 04/14/2026

Replaced control board. Tested to verify proper operation. Unit is working properly.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD58EBSV1WS

Near North Chili, New York 14514

DeVaughn C

Job Details: 04/14/2026

"Customer reports error code when not using timed dry. F13 (Door Switch Signal Stuck Closed), F8 (Door Latch Stuck), and F9 (Dry Load Detection Trip). Tested inlet and outlet thermistors in diagnostics. Components pass testing. Examined cycle history. Cycle history shows large restriction for past 20 cycles, and outlet temp significantly higher than previous cycles. Blockage in venting system is causing error code. Suggesting venting system maintenance. Unit functioning as designed at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Churchville, New York 14428

DeVaughn C

Job Details: 04/14/2026

"Customer reports large water event after cycle. F7E8 (Motor Drive Module Over Temp) error code stored. Cleared code then ran diagnostic test. Unit completed diagnostic test with no issues or leaks. Inspected outer basket for cracks, and drain hose for leaks. Components passed inspection. Ran clean washer cycle to fill tub with water, then drained to verify drain hose. Unable to recreate leak water event at this time. Requesting photo/video of water coming from unit if event happens again. No further repair at this time. Unit functioning as designed."

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDCO

Near Fairport, New York 14450

Trevor

Job Details: 04/14/2026

Washer is getting a pressure sensor error. New control board is needed. Part is no longer available. Customer will replace unit

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS3

Near Brockport, New York 14420

DeVaughn C

Job Details: 04/14/2026

"Replaced float switch, then ran diagnostic cycle. Code did not return. Unit functioning as designed."

We serviced a

WHIRLPOOL WASHER

Model WET4027HW2

Near Spencerport, New York 14559

DeVaughn C

Job Details: 04/14/2026

Replaced drain pump then tested. Repair successful.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Victor, New York 14564

Ben H

Job Details: 04/14/2026

Found low side leak in the evaporator Causing noncondensibles to get sucked into the system damaging the compressor. Replaced compressor evaporator and dryer and vacuum to unit to 500µm and charged with 47 g of r600; dspstn on spec-tagged invntry: 2 W11504450 COUPLER and 2 W11578570 COUPLER

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASW0WB

Near Avon, New York 14414

Ben H

Job Details: 04/14/2026

Found wire going to heater element was broken. Replaced harness and tested unit for proper operation

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Brighton, New York 14620

Dave F

Job Details: 04/14/2026

Replaced control board. Tested to verify proper operation. Unit is working properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC236SPS

Near Fairport, New York 14450

Trevor

Job Details: 04/14/2026

Pantry draw needs updated side supports to prevent draw from coming off the railings. TSP W11815708; ordrng 1 W11790758 (Left end cap adapter) and 1 W11807671 (Right side end cap adapter) and 1 W11790803 (Pantry adapter) and 1 W11790804 (Pantry adapter right)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Rochester, New York 14625

Dave F

Job Details: 04/14/2026

"Console peeling away from the door, allowing moisture to get into the door panel. Replaced console. Tested to verify proper operation. Unit is working properly."

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GFE28GYNKFS

Near West Henrietta, New York 14586

Jeremy

Job Details: 04/14/2026

Customer had thermometers in freezer and fresh food. Fresh food read 37 and freezer 1.6. Checked operating temp history on smarthq and all temps recorded are within operating range. Measured temp of juice in fresh food at 34.8. Unit is operating as designed.

We serviced a

WHIRLPOOL RANGE

Model MFGS6030RZ0

Near Pittsford, New York 14534

Trevor

Job Details: 04/14/2026

The DSI module is only emitting a single spark and gas is being released even though there is no ignition. The DSI module is faulty. Ordering new module and electrode.; ordrng 1 W10898291 (DSI module) and 1 W11524031 (Electrode)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SYV6FS

Near Penfield, New York 14526

Andres V

Job Details: 04/14/2026

Found the control getting 120v but not sending power to UI. I plugged GE tool in but it will not turn on. Unit will need new control board. ; ordrng 1 WD21X36478 (Main board)

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Webster, New York 14580

Andres V

Job Details: 04/14/2026

Bearing on Gearcase is worn out causing loud noise when unit is in a spin cycle; ordrng 1 W11449841 (Gearcase)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT755SYV1FS

Near Rochester, New York 14609

Trevor

Job Details: 04/13/2026

Installed wash pump assembly. Level dishwasher and adjusted front tub lip to prevent leaking.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ13

Near Irondequoit, New York 14609

Trevor

Job Details: 04/13/2026

Fridge making noise due to the evaporator fan blade making contact with ice at back of fridge. Remove the loose ice and test it okay. Adjusted right side door to be level with left door.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Rochester, New York 14624

Trevor

Job Details: 04/13/2026

Installed new led lights. Working normally.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS3

Near Rochester, New York 14624

Trevor

Job Details: 04/13/2026

Leaking from dent in the top rear portion of tub at seam. New tub needed.; ordrng 1 W11409865 (Tub)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Rochester, New York 14624

Trevor

Job Details: 04/13/2026

Installed new control board. Tested okay.; saved tckt

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Henrietta, New York 14467

Ben H

Job Details: 04/13/2026

Helped 58 make repair

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, New York 14612

Zach L

Job Details: 04/13/2026

"Spray arms not turning. Pump and diverter working properly, needs new spray arms.; ordrng 1 WPW10491331 (Lower spray arm) and 1 WPW10448645 (Upper spray arm)"

We serviced a

GENERAL ELECTRIC RANGE

Model PHP9036DT3BB

Near North Chili, New York 14514

Trevor

Job Details: 04/13/2026

Installed new control board and burners. Induction cooktop is now operating normally for all burners

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Henrietta, New York 14467

Jeremy

Job Details: 04/13/2026

"Replaced dampers, basket, tub and gearcase for excessive shaking and damage. Unit tested good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Rochester, New York 14606

DeVaughn C

Job Details: 04/13/2026

Replaced control board then ran diagnostic test. Error code did not return. Repair successful.

We serviced a

MAYTAG WASHER

Model MVW7232HC1

Near Rochester, New York 14609

Andres V

Job Details: 04/13/2026

Replaced suspension rods. Tested to verify proper operation. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11400156 SUSPENSION

We serviced a

GENERAL ELECTRIC RANGE

Model PT7550SFSS

Near Penfield, New York 14526

Andres V

Job Details: 04/13/2026

"Replaced the lower control board and the temp sensor. Tested unit out, unit is working. Customer is to cook something and monitor."

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Rochester, New York 14626

DeVaughn C

Job Details: 04/13/2026

Unit making excessive noise during use. Discovered failed roller. Installed roller kit then tested. Repair successful. ; used 1 WPW10314173 (ROLLER-SUPPORT) from stock

We serviced a

GENERAL ELECTRIC DISHWASHER

Model CDD420P2T1S1

Near Rochester, New York 14618

Jeremy

Job Details: 04/13/2026

"Replaced knock sensors ordered by previous servicer. Upper drawer does not unlock by knocking. Called techline, advised to replace wash control module.; ordrng 1 WD21X34840 (Wash Control Module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Rochester, New York 14619

Ben H

Job Details: 04/13/2026

Customer complaint is no ice production. Found ice blockage in the pill tube preventing unit from filling. Cleared blockage and tested ice maker for proper operation

We serviced a

GENERAL ELECTRIC WASHER

Model PFQ97HSPV1DS

Near Rochester, New York 14620

Ben H

Job Details: 04/13/2026

Customer complaint is long dry times. Found lint filter was clogged and dirty. Cleaned lint filter and informed customer of proper cleaning procedures. Unit is operating properly

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Rochester, New York 14626

DeVaughn C

Job Details: 04/13/2026

"One large blanket and 2 small pillows in unit upon arrival. Balanced load, then machine completed drain and spin cycle with no issues. Contacted Whirlpool Technical. Agent states machine is failing due to off balance loads, and off balance loads will continue to occur if proper loading practices are not followed. No further repair at this time, unit functioning as designed. SR: 23184493"

We serviced a

KITCHENAID REFRIGERATOR

Model WRX735SDHZ04

Near Brighton, New York 14620

Ben H

Job Details: 04/13/2026

Customer complaint is ice maker and ice dispenser dont work. Found ice blockage in the ice maker preventing water from making it to the ice maker and spilling in ice maker compartment causing ice buildup and preventing the dispenser from working. Cleared all of the ice blockage and tested ice maker for proper operation

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Rochester, New York 14612

Zach L

Job Details: 04/13/2026

"Hinge pins broken, no damage to door. Needs new hinge.; ordrng 1 WPW10208415 (Hinge)"

We serviced a

WHIRLPOOL RANGE

Model WFGS5030RZ0

Near Rochester, New York 14612

Zach L

Job Details: 04/13/2026

"Console missing finish, became discolored after using stove. Needs new console.; ordrng 1 W11730079 (Console)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Pittsford, New York 14534

Jeremy

Job Details: 04/13/2026

"Replaced broken icemaker, unit checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fairport, New York 14450

Jeremy

Job Details: 04/13/2026

"Unit has pressure sensor fault and drain pump continuously runs. No water leaking into tub and pressure tube clear. Replaced control board, unit tested good.; used 1 W11603810 (Control) from stock"

We serviced a

MIDEA DRYER

Model MLE45N3DWW

Near Fairport, New York 14450

Jeremy

Job Details: 04/13/2026

Unit not heating. Found incorrect voltage from receptacle. Advised that a qualified electrician check and correct dryer receptacle. Dryer is operating as expected.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Canandaigua, New York 14424

Jeremy

Job Details: 04/13/2026

Not cleaning dishes. Found and replaced faulty wash pump. Unit checked good.

We serviced a

WHIRLPOOL OVEN

Model WFE550S0HZ1

Near Hilton, New York 14468

Zach L

Job Details: 04/13/2026

"Relay on control sticking, powering both broil and bake element together when only one should be active. Needs new control. Customer had control replaced less than one year ago by different repair company. Advised customer to contact other repair company for part warranty."

We serviced a

KITCHENAID DISHWASHER

Model KDFS224SPS0

Near Rochester, New York 14616

DeVaughn C

Job Details: 04/13/2026

"Customer reports unit leaks from right side mid cycle, unable to provide photos of leak. Spray arm and door seal passes inspection. No error codes stored. Unable to recreate leak at this time. Requesting video/photo of event."

We serviced a

MAYTAG DRYER

Model MED4005SW0

Near Rochester, New York 14617

DeVaughn C

Job Details: 04/13/2026

Unit will not heat. All fuses testing good. Timer is sending power to motor and heater. Contacted Whirlpool Technical. Conducted all checks with agent. Agent states failed centrifugal switch. Motor should be replaced. SR: 23188938; ordrng 1 279827 (Motor) and 1 WP694089 (Blower Wheel)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Webster, New York 14580

Andres V

Job Details: 04/13/2026

Replaced the UI. Unit is turning on and responding to commands.

We serviced a

GENERAL ELECTRIC WASHER

Model HTW265ASW0WW

Near Rochester, New York 14613

DeVaughn C

Job Details: 04/13/2026

"Power going to pump, will not drain, stagnant water present. Discovered sock in drain pump. Removed blockage then tested. Repair successful."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB1

Near Rochester, New York 14609

DeVaughn C

Job Details: 04/13/2026

"Customer reports excessive noise during spin, and lid latch not functioning. F5E3(Lid Will Not Lock or Unlock) , F6E3 & F0E9 (Off Balance Pause) error codes stored. Tested spin multiple times in diagnostics. Unable to replicate noise. Unit did fail to unlock reliably. Lid does not set down properly, preventing proper unlocking. Hinges and lid latch should be replaced. ; ordrng 1 W11551369 (Left Hinge) and 1 W11551376 (Right Hinge) and 1 W11700916 (Latch)"

We serviced a

WHIRLPOOL WASHER

Model WTW5020SW0

Near Fairport, New York 14450

Ben H

Job Details: 04/13/2026

Case number 23193144 Customer complaint is unit still does not do extra rinse. Replaced ACU and Hmi to resolve issue

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Webster, New York 14580

Andres V

Job Details: 04/13/2026

Customer stated unit not agitating on a bulky items cycle. Could not get unit to duplicate issue but did find snifter fault error code. I replaced the actuator and ran a diag cycle successfully ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Ontario, New York 14519

Andres V

Job Details: 04/13/2026

"Customer stated unit was making a loud noise when she leveled unit. Could not duplicate noise, I did put unit into a diag cycle and tested compressor, condenser fan, ice box fan, evap fan, damper and cycle ice maker did fill test as well. Did not hear any noises"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model CJE23DP2WBS1

Near Webster, New York 14580

Andres V

Job Details: 04/13/2026

Plugged in tool checked the soft freezer temps min temp did get down to set setting. Took temps with found it at 26 that was after having door open for a few minutes. I reccomended customer gets a temp coupler to monitor temp where she wants it.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFU0

Near Rochester, New York 14618

DeVaughn C

Job Details: 04/13/2026

"Replaced hose, then tested. Unit functioning as designed."

We serviced a

WHIRLPOOL FREEZER

Model WRS315SDHZ18

Near Hilton, New York 14468

Zach L

Job Details: 04/13/2026

"Replaced inlet valve, no change. Called techline, Case#23187508 Techline advised new part is defective, reorder inlet valve.; ordrng 1 W11645245 (Inlet valve)"

We serviced a

MAYTAG DRYER

Model LDE8624ACE

Near Rochester, New York 14626

Zach L

Job Details: 04/13/2026

"Idler pulley stiff, causing damage to belt and noise. Drum rollers beginning to wear.; ordrng 1 WP6-3037050 (Pulley) and 1 WPY312959 (Belt) and 2 12001541 (Roller)s"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model HPS10LGVBRBB

Near Rochester, New York 14626

Zach L

Job Details: 04/13/2026

"Cleared restriction with 250psi nitrogen. Replaced drier and reassembled. Vacuumed system to 500 microns and recharged with R600a. Temps and pressures checked good on startup, unit working properly."

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near Rush, New York 14543

Ben H

Job Details: 04/13/2026

Case number 23192311. Called techline on site. After testing they advised the Gearcase be replaced. Ordered Gearcase ; ordrng 1 W11449840 (Gearcase)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB06

Near Irondequoit, New York 14617

Andres V

Job Details: 04/13/2026

Cold air customer is feeling is air from the condenser fan blowing.

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26EASW0WW

Near Rochester, New York 14621

Andres V

Job Details: 04/10/2026

"No power hook up available. Limited on diagnosis capability. Checked wiring, fuses and element for continuity, everything testing good. ; ordrng 1 WE04X25280 (Timer) and 1 WE02X25282 (Temp Selector)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104EBL4

Near Pittsford, New York 14534

Trevor

Job Details: 04/10/2026

Replaced left broken rack adjuster.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 04/10/2026

Customer explained grinding noise during operation. Found faulty gearcase causing excessive rotor wobble and leaking oil. Customer opted out of repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Pittsford, New York 14534

Jeremy

Job Details: 04/10/2026

"Icemaker thermistor restraint broken, needs new icemaker.; ordrng 1 W10873791 (Icemaker)"

We serviced a

GENERAL ELECTRIC RANGE

Model JBS86SP6SS

Near Rochester, New York 14609

Andres V

Job Details: 04/10/2026

Replaced front left and right burners. Tested to verify proper operation . Unit is working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Rochester, New York 14616

Zach L

Job Details: 04/10/2026

"Motor pulley stripped, spins freely on shaft. Needs new motor.; ordrng 1 W10832724 (Motor)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, New York 14616

Zach L

Job Details: 04/10/2026

"Agitator stripped, not engaged with drive shaft. Needs new agitator.; ordrng 1 WP3347288 (Agitator)"

We serviced a

WHIRLPOOL RANGE

Model WFGS5030RZ0

Near Webster, New York 14580

Andres V

Job Details: 04/10/2026

Was unable to recreate issue customer is experiencing. No repairs needed.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near West Henrietta, New York 14586

Ben H

Job Details: 04/10/2026

Customer complaint is unit is running nonstop.Unit has faulty pressure sensor on the control causing drain to run continuously. Replaced control and tested unit for proper operation

We serviced a

GENERAL ELECTRIC WASHER

Model GTW485ASW0WB

Near Rochester, New York 14626

DeVaughn C

Job Details: 04/10/2026

"Customer reports burning smell after cycle complete. No error codes stored, tested spin and agitation in diagnostics. Belt, gearcase, motor, and pulley cover pass visual inspection. Unable to replicate issue at this time. Unit functioning as designed."

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48EASW0WB

Near Pittsford, New York 14534

Jeremy

Job Details: 04/10/2026

"Replaced timer and knob, unit tested good."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP670SGV1WW

Near Hilton, New York 14468

DeVaughn C

Job Details: 04/10/2026

"Contacted GE Technical. Agent states CSM Trip is caused by control detecting hairline crack in heater and control board replacement is not needed. Replaced heater, then tested. Heater reached higher temperature than previous test. Repair successful. SR: 22070111"