Service History 246

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Churchville, New York 14428

Evan

Job Details: 10/21/2021

Replacing gear case and impeller and spanner nut due to bearing inside gear case failing causing unit to produce a loud noise while in spin. Replaced all parts listed. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE

We serviced a

WHIRLPOOL WASHER

Model MVWB835DC3

Near Rochester, New York 14624

Evan

Job Details: 10/21/2021

Replacing lid lock due to lock failing to actuate causing issue with display. Replaced lid lock. Ran diagnostic cycle. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Rochester, New York 14619

Evan

Job Details: 10/21/2021

Customer stated that unit was not spinning out correctly. Basket would never spin at full speed. Checked for error codes. No codes present. Ran diagnostic cycle. Unit would not spin. Replace control. Tested unit again. Unit now spinning as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W11322903 CNTRL- ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Penfield, New York 14526

James

Job Details: 10/21/2021

Replaced fan and tested. Water regulator is 1\4 in. All lines are 5\16. Need water line. ; ordrng 1 WP482338 (Sealant) and 1 WPW10664271 (Line)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ00

Near Macedon, New York 14502

James

Job Details: 10/21/2021

"Rh gasket torn. Lh gasket cracked. Mullion sticking. Damper making ticking noise and food freezing in ff section. Greased mullion and tested. Need damper and 1 gasket, fip. ; ordrng 1 W10830162 (Gasket) and 1 WPW10594329 (Damper) and 1 Sh15"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Ontario, New York 14519

James

Job Details: 10/21/2021

Replaced dispenser and tested. Found no leaks

We serviced a

JENN AIR RANGE

Model JES9860AAB

Near Ontario, New York 14519

James

Job Details: 10/21/2021

F8e2 meat probe shorted error. Disconnected probe from control and tested continuity to ground. Need control. Part is nla.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Webster, New York 14580

James

Job Details: 10/21/2021

Unit not unlocking on control. Replaced control panel and tested. One year warranty on repair. ; used 1 Sh15 from stock

We serviced a

JENN AIR OVEN

Model SCG20200W

Near Webster, New York 14580

James

Job Details: 10/21/2021

Unit not showing display. Disconnected clock and reconnected. Problem remains. Need control. Parts nla.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZOO

Near Irondequoit, New York 14609

James

Job Details: 10/21/2021

Unit not cooling for two days then came back on but now icemaker not functioning. Found compressor short cycling and fans running. Compressor will run in diagnostics but intermittent during normal operation. Need control and UI. ; ordrng 1 W11082783 (Ui) and 1 W11035836 (Control)

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS4

Near Rochester, New York 14610

James

Job Details: 10/21/2021

Replaced diode and magnetron. Tested but heating 2 cups of water. Unit functions properly.

We serviced a

KENMORE OVEN-MW COMBO

Model 790.49413312

Near Fairport, New York 14450

Evan

Job Details: 10/21/2021

Replacing control board due to unit failing to turn off after use. Replaced control and tested unit. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WFG775H0HZ0

Near Irondequoit, New York 14617

Evan

Job Details: 10/21/2021

Customer stated that they are no longer experiencing issue with control but front right burner will not light consistently. Ordering ignitor ; ordrng 1 WPW10216419 (Ignitor)

We serviced a

WHIRLPOOL DRYER

Model MGD7230HW0

Near Rochester, New York 14616

Evan

Job Details: 10/21/2021

Customer stating that unit will not operate on normalOr regular settings only timed dry is working properly. Found that control is shutting unit off after 5 mins of drying . Control is sensing that load is done. Confirmed continuity of moisture sensor and confirm that harness tested good. Ordering control and repair kit ; ordrng 1 W11441689 (Control) and 1 4392067 (Repair kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWBB0

Near Rochester, New York 14626

Evan

Job Details: 10/21/2021

Replacing ice maker due to original ice maker that was installed continually seizing 1/2 way thru harvest cycle. Replaced ice maker and also used sealer on fill line on rear of machine to ensure moisture is not getting into ice box area. Unit currently under ATEC warranty ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FLDM00

Near Rochester, New York 14626

Dave L

Job Details: 10/21/2021

Harness to ice maker is damaged at door hinge. Quoted for door. Customer will let us know when they want to proceede; rqstng P&A on 1 LW10678620 (Fz door) and 1 Sh (Sh)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Rochester, New York 14608

James

Job Details: 10/21/2021

Unit freezing ff section. Ice cream soft in freezer. Partial frost pattern. Disconnected fan and ran compressor. Full frost pattern formed. Adjusted freezer damper to max and ff to recommend. If problem persists pre order W11353813

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hilton, New York 14468

Dave L

Job Details: 10/21/2021

Found unit operating ok. Temperatures in both compartments were consistent with set temperature on UI. Tested defrost functions. Checked deli control for water damage. Deli control ok. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10675033 CNTRL- ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Honeoye Falls, New York 14472

Steve

Job Details: 10/21/2021

30.2 top shelf fresh food section 29 middle shelf.-3.8 in freezerSr# 7732043776Found freezer air seeping in around the damper. Added perma gum to seal damper

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Greece, New York 14612

Dave L

Job Details: 10/21/2021

Called customer. Another company diagnosed an evaporator leak and recharged. Pre ordering evaporator and compressor ; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Compressor) and 1 W11504445 (5/4) and 1 W11506620 (8mm alum) and 1 W11504424 (8/1.8 alum) and 1 W11504436 (6/1.8) and 2 W11504415 (8.5/8)s and 2 W11504416 (8.5/6)s and 2 W11504429 (7.5/6)s and 1 W11504430 (7/5) and 1 W11504431 (7/6) and 1 W11313679 (4/1.8) and 1 W11401409 (5/1.8) and 3 W10913906 (Process stub)s and 1 wpw10143759 (Drier) and 1 W10898074 (Lok prep)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM03

Near Rochester, New York 14612

Dave L

Job Details: 10/21/2021

Led light is flickering. Ordering module ; ordrng 1 W11125428 (Led module)

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW2

Near Spencerport, New York 14559

Dave L

Job Details: 10/21/2021

Found small leak at water supply. New hose leaks behind washer. Recommending replacing hoses.

We serviced a

JENN AIR OVEN

Model JJW3830DS03

Near Hilton, New York 14468

Dave L

Job Details: 10/21/2021

Replaced keypad due to stuck key error. Unit tested ok

We serviced a

WHIRLPOOL WASHER

Model WFW9450WW00

Near Hilton, New York 14468

Dave L

Job Details: 10/21/2021

Unit still over sudsing. Error is very intermittent now. Customer to run clean washer until clear water is achieved. ATEC warranty

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Victor, New York 14564

Steve

Job Details: 10/21/2021

Replaced. Mullion for not heating and condensation on mullion.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Manchester, New York 14548

Steve

Job Details: 10/21/2021

Customer stated the freezer food had frosted up. Some frost remains on the back wall but otherwise is working as expected. Seals are all good. Thermistors checked good in diagnostics and damper is working as expected. The customer is going to monitor.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, New York 14424

Steve

Job Details: 10/21/2021

Replaced shifter for not agitating. The washer tested good. ; used 1 WPW10006355 (Shifter) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW6400SW.

Near Canandaigua, New York 14424

Steve

Job Details: 10/21/2021

Ordering suspension for bouncing loads; ordrng 1 W10820048 (Suspension) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL WASHER

Model MVW7230HC0

Near Brockport, New York 14420

Dave L

Job Details: 10/21/2021

Customer concerned with water level during normalCycle. No errors. Unit passed auto test. Went over use and care with the customer. Ran load size calibration.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Canandaigua, New York 14424

Steve

Job Details: 10/21/2021

Found evaporator in freezer . The heater worked. Defrosted heater. Ordering controls; ordrng 1 W11043763 (Control) and 1 W11542754 (Ui)

We serviced a

WHIRLPOOL DRYER

Model MEDC215EW1

Near Lima, New York 14485

Steve

Job Details: 10/21/2021

"The dryer had a rumbling sound. Replaced rollers with kit and found that there was a screw stuck in the seal causing noisy operation. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT , used 1 Sh15 (Shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Caledonia, New York 14423

Steve

Job Details: 10/21/2021

Ordering dispenser motor and shaft for seized shaft. Ordering both; ordrng 1 W10822606 (Dispenser) and 1 W11509548 (Motor shaft)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWB02

Near Brockport, New York 14420

Dave L

Job Details: 10/18/2021

Fan harness is open ordering fan/ harness; ordrng 1 W11024089 (Fan)

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW2

Near Spencerport, New York 14559

Dave L

Job Details: 10/18/2021

Replaced shift actuator that disconnected from cam. Calibrated and tested ok. ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Pittsford, New York 14534

Steve

Job Details: 10/18/2021

"Ordering latch for not operating returning with control in case it is needed. ; ordrng 1 WP8183270 (Latch) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WPW10374126 CNTRL- ELEC"

We serviced a

SAMSUNG REFRIGERATOR

Model n/a

Near Rochester, New York 14620

Steve

Job Details: 10/18/2021

The evap cover is fully frosted and will not co e out. The refrigerator needs a cover; saved tckt

We serviced a

JENN AIR REFRIGERATOR

Model JFC2089HEP4

Near Rochester, New York 14607

Steve

Job Details: 10/18/2021

Ordering frame for broken frame. Ordering crispers for cracked corners on crispers. Ordering right endcap for broken tab. Right endcap is covered under appliance Tec warranty. Paid in full; ordrng 1 WP67006185 (Frame) and 1 WP12656018 (Endcap) and 1 Sh15 (Shipping) and 2 WP67002659 (Crisper)s

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Rochester, New York 14625

Steve

Job Details: 10/18/2021

"Replaced hinges, hinge pins and lid for persistent lid breaking at hinges."

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ1

Near Macedon, New York 14502

Steve

Job Details: 10/18/2021

"Replaced idler pulley and rollers for noisy operation. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 Sh15 (Shipping) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Victor, New York 14564

Steve

Job Details: 10/18/2021

Replaced motor for stalling causing poor or no wash. The dishwasher tests good

We serviced a

WHIRLPOOL WASHER

Model WTW7120HC0

Near Rochester, New York 14626

Dave L

Job Details: 10/18/2021

Unit is not turning on intermittently and is leaking from bottom. Found leak at transmission seal. Ordering gear case and console. ; ordrng 1 W11423759 (Gear case) and 1 W11413337 (Console)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Rochester, New York 14626

Dave L

Job Details: 10/18/2021

Freezer in not cooling. Temperature difference measurable at cap tube. Unit is oil restricted. Ordering compressor evaporator drier and fittings ; ordrng 1 W11507067 (Evaporator) and 1 W10750851 (Compressor) and 1 WPW10143759 (Drier) and 2 W11506623 (5mm)s and 2 W11506621 (6mm)s and 2 W11504436 (6/1.8)s and 2 W11504429 (7.5/6mm)s and 2 W11504416 (8.5/6)s and 2 W11504415 (8.5/8)s and 2 W11506620 (8mm)s and 1 W11504424 (8/1.8 aluminum) and 2 W10913906 (Process tube)s and 1 W10898074 (Lok prep)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near North Chili, New York 14514

Dave L

Job Details: 10/18/2021

Customer was concerned with noise. They had pulled unit out slightly. This made the noise go away. Unit is operating properly at this time. Went over use and care with customer and adjusted feet.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rochester, New York 14624

Dave L

Job Details: 10/18/2021

Replaced harness and deli control due to no cool. Changes ice maker and led board with upper left module. Unit tested ok; dspstn on spec-tagged invntry: 1 W10804160 CNTRL- ELEC and 1 WPW10769076 CNTRL- ELEC

We serviced a

WHIRLPOOL WASHER

Model WDTA50SAKZO

Near Canandaigua, New York 14424

Steve

Job Details: 10/18/2021

Ordering heater for no dry; ordrng 1 W11537778 (Heater)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Canandaigua, New York 14424

Steve

Job Details: 10/18/2021

Ordering heater for gold bushings as per service pointer ordering motor for getting power but not washing. ; ordrng 1 W11537778 (Heater) and 1 W11460963 (Motor)

We serviced a

WHIRLPOOL DISHWASHER

Model KUDP02CRBL2

Near Canandaigua, New York 14424

Steve

Job Details: 10/18/2021

"Found control not sending power to heater and causing error code. Quoted customer and they are deciding on repair. ; rqstng P&A on 1 W10084141 (Control), ordrng 1 Sh15 (Shipping)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Canandaigua, New York 14424

Steve

Job Details: 10/18/2021

Quoted for main control and harness for burned at the connection. ; rqstng P&A on 1 W10854215 (Control) and 1 WPW10612062 (Harness) and 1 Sh15 (Shipping)

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DBL

Near Hamlin, New York 14464

Dave L

Job Details: 10/18/2021

Drain pump is loud and the unit is running longer than normal. Ordering pump and OWI. 8-1 error stored in diagnostics. ; rqstng P&A on 1 WPW10531320 (Drain pump) and 1 WPW10705575 (OWI)

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Bloomfield, New York 14469

Steve

Job Details: 10/18/2021

Replaced motor sump for motor getting power but not running. The dishwasher tests good

We serviced a

MAYTAG DRYER

Model 11097088601

Near Rochester, New York 14624

Evan

Job Details: 10/11/2021

Replacing gas valve due to unit failing to light burner whileIn use. Replaced gas valve. Tested unit multiple times. Unit tested good ; dspstn on spec-tagged invntry: 1 279311 IGNITOR

We serviced a

WHIRLPOOL RANGE

Model WCG97US6DS00

Near Churchville, New York 14428

Evan

Job Details: 10/11/2021

Replacing orifice for all burners due to unit never being converted to LP when installed. Replaced orifices tested burners. Unit tested good

We serviced a

MAYTAG DRYER

Model MDE508DAYW

Near Pittsford, New York 14534

Evan

Job Details: 10/11/2021

"Replacing blower, motor and idler pulley due to motor pulley breaking off of shaft on motor and idler pulley wearing away. Replaced all parts listed. Ran test cycle. Unit tested good ; used 1 S&H from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6800WL1

Near Fairport, New York 14450

Evan

Job Details: 10/11/2021

Customer stated that unit was leaking while draining. Found that drain pump had cracked causing issue. Replaced drain pump. Tested unit. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEW04

Near Fairport, New York 14450

Evan

Job Details: 10/11/2021

Customer stated that they could not remove ice bucket. Attempted to removed bucket but button would not allow bucket to release. tech was able to finally remove bucket. Made adjustment on button so it would respond better when removing. Unit tested good

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS3

Near Penfield, New York 14526

Evan

Job Details: 10/11/2021

Replacing blower fan due to fan rattling and producing noise. Replaced fan. Tested unit. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Victor, New York 14564

Steve

Job Details: 10/11/2021

Removed glass from drain pump that was stopping pump. The dishwasher tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near Fairport, New York 14450

Steve

Job Details: 10/11/2021

The refigerator was not cooling at all on arrival. Pulled refigerator out and tested. Recycled power a couple times and tested amp draw. Draw is at 1.07 amps. The compressor was starting as expected and the unit started cooling after power recycle. Had customer put bottle of water in freezer for four hours and she called and stated it was still warm. Ordering drier and three way valve. ; ordrng 1 W11429989 (Three way solenoid) and 1 WPW10143759 (Dye drier)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, New York 14618

Steve

Job Details: 10/11/2021

Tested dishwasher in diagnostics and it had no error codes. Instructed customer on running hot water at sink prior to starting and using high temp wash for better drying.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Fairport, New York 14450

Steve

Job Details: 10/11/2021

Found ui unresponsive on arrival. Recycled power and the dishwasher started to work as expected. Ran diagnostics with no error codes.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Macedon, New York 14502

Steve

Job Details: 10/11/2021

Replaced motor for getting power but not starting. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Honeoye Falls, New York 14472

Dave F

Job Details: 10/11/2021

F5E1 lid switch fault F5E2 lid lock error . Replaced lid lock and ran calibration. Tested unit in auto diagnostics. Unit tested good . ; used 1 W10810403 (LID LOCK ASSY) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Webster, New York 14580

James

Job Details: 10/11/2021

Complaint of loud noise sounds like a faucet is running. Customer took video and noise sounds like refrigerant flowing through tubing inside liner. Inspected unit and found door gasket off from ff door. Reinstalled gasket and molded with heat gun. Unit did not replicate issue while at the home. If problem persists replace LW10672972

We serviced a

WHIRLPOOL OVEN

Model WFG535S0JS1

Near Webster, New York 14580

James

Job Details: 10/11/2021

Unit intermittent resets to 12:00 and oven turned itself on. Verified 120v to control and tested power cord. Could not replicate issues. Reseated connections on control. Ordering control. ; ordrng 1 W11258611 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL9

Near Webster, New York 14580

James

Job Details: 10/11/2021

216.91 paid last visit. Unit leaking from lower lh door. Found spray arms not rotating consistently causing tidal wave to overflow corner of the door. Need sump. ; ordrng 1 WPW10780877 (Pump) and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Webster, New York 14580

James

Job Details: 10/11/2021

Icemaker not functioning. 60 degrees in ice bin. Cycled icemaker successfully. Steamed air vents to ice bin and verified the are clear. Ice box fan not powering on. Dispenser latch broken. ; ordrng 1 W11407678 (Fan) and 1 WP2223877 (Latch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Pittsford, New York 14534

Dave F

Job Details: 10/11/2021

Refrigerator not cooling . Found the drain tube had fallen off and was stuck in the condenser fan motor . Compressor getting to hot and turning off . Fixed drain tube compressor does turn on but is to hot to stay running . Customer will monitor.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Ontario, New York 14519

James

Job Details: 10/11/2021

Center burner not sparking. Swapped connection for center and RR burner at spark module now all burners function properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Rochester, New York 14618

Dave F

Job Details: 10/11/2021

Drain tube was plugged causing water to puddle on the bottom . Cleared drain tube . Unit tested good .

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Macedon, New York 14502

Steve

Job Details: 10/11/2021

Replaced water valve for stripped inlet on hot water.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Rochester, New York 14626

Dave F

Job Details: 10/11/2021

freshfood evaporator frosted up .made sure drain tube was not clogged . Checked defrost thermistor in diagnostics control is seeing it . Defrosted unit . Tested fans tested good . Ran test four . 3 way valve is working . Installed new defrost thermistor foil taped and zip tied in correct location according to service pointer. If problem persists order W11330971 UI and WPW10675033 main control .; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM2

Near North Chili, New York 14514

Dave F

Job Details: 10/11/2021

Unit not defrosting. Found the BI metal is open . Unit needs new harness with bi metal W10850438 . Ordering harness . Installed temporary bi metal please return harness to DF ; ordrng 1 W10850438 (evaporator fan motor)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Ontario, New York 14519

James

Job Details: 10/11/2021

Complaint of poor wash and odor from inside tub. Replaced pump assembly and cleaned drain. Tested unit and found no leaks. ; dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Fairport, New York 14450

Steve

Job Details: 10/11/2021

Replaced fresh food section led light for strobing again. Sprayed with dielectric grease to stop any moisture from contacting control board.

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW1

Near Penfield, New York 14526

Steve

Job Details: 10/11/2021

7731957706Tested dryer and it is working as expected. Found the eco boost turns on automatically when starting dryer. Recommended to make sure eco boost is off. Temp tests were good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FZDM05

Near Brockport, New York 14420

James

Job Details: 10/11/2021

WZ6QSZ6NPL1Unit temperature fluctuates to below freezing in ff section. Frost on air diffuser. Complaint of loud noise. Inspected frost pattern and air diffuser. Unit functioning properly upon arrival. Ordering control and thermistor. ; ordrng 1 W11353813 (Control) and 1 WPW10383615 (Thermistor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hilton, New York 14468

James

Job Details: 10/11/2021

Unit was making a loud noise and food thawed in freezer. Unit has since came back to temperature. Looks like ff evap recently defrosted. Slight frost buildup on freezer evap cover. Fans and thermistors passed. Suspect delayed defrost issue. Replace control and inspect temperature on return. ; rqstng P&A on 1 WPW10675033 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Pittsford, New York 14534

Steve

Job Details: 10/11/2021

"Found unit not cooling and evidence of low or no charge. Tapped unit and recharged . Ordering dye drier for sealed system repair. ; rqstng P&A on 1 W10896689 (Coupler), ordrng 1 W10897199 (Coupler) and 1 W10895748 (Coupler) and 1 W10896677 (Coupler) and 1 WPW10143759 (Dye drier) and 1 W10913906 (Process tube)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXF01

Near Spencerport, New York 14559

Dave L

Job Details: 10/08/2021

Water paddle is stuck closed causing water to dispense all the time. Ordering pad; ordrng 1 WPW10370594 (Pad) and 1 Sh (Sh)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Fairport, New York 14450

Dave L

Job Details: 10/08/2021

"Unable to install parts without the correct fittings. Ordering fittings and rescheduled ; ordrng 4 W11504431 (7x5)s and 1 W10896711 (4mm) and 1 W11506625 (3mm) and 1 W10896676 (6x4) and 1 W11504429 (7.5x6) and 1 W10895757 (6x5), dspstn on spec-tagged invntry: 2 W11504436 COUPLER AL BR 6X1.8 and 1 WPW10143759 DRIER-UV DYE"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Riga, New York 14428

Dave L

Job Details: 10/08/2021

Found fresh food evaporator frozen over preventing cooling. Drain pan is bowed and will need to be replaced. Ordered drain pan kit. Completely removed ice and frost from evaporator compartment. Set unit to 8 hour fixed defrost. Returning with drain pan to complete the repair. The customer paid in full. ; ordrng 1 W11457241 (Drain pan kit) and 1 Sh

We serviced a

KITCHENAID REFRIGERATOR

Model KBRC36FMS01

Near Spencerport, New York 14559

Dave L

Job Details: 10/08/2021

Found a small build up of ice behind fan shroud that the fan blade was stuck on. Steamed fan shroud and freezer compartment.

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Hilton, New York 14468

Dave L

Job Details: 10/08/2021

Unit is not going into drain and spin during normal cycle. Testing OK diagnostics. Ran tachometer test. Tack test failed. Replaced actuator. Unit tested OK; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

KENMORE RANGE

Model 790.46803992

Near Rochester, New York 14607

Evan

Job Details: 10/08/2021

Replacing knob and switch due to shaft breaking off original knob. Replaced both parts and tested unit. Burner now working as it should. Unit tested good

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Rochester, New York 14621

Evan

Job Details: 10/08/2021

Replacing control and console due to unit failing to respond to commands and displaying f6e1 error for unit failing to acknowledge ACU. Replaced all parts. Ran diagnostic cycle. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Rochester, New York 14618

Evan

Job Details: 10/08/2021

Replaced spray arm due to original spray arm cracking. Found that repayment arm is also crack reordering spray arm ; ordrng 1 W10860176 (Spray arm) and 1 W11498446 (Lower rack)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, New York 14613

Evan

Job Details: 10/08/2021

Replaced capacitor and motor per techline but unit still will not engage into spin. Ordering harness and control ; ordrng 1 W11405458 (Harness) and 1 W11557935 (Control) and 1 W11481722 (Actuator)

We serviced a

KENMORE WASHER

Model 11023812100

Near Rochester, New York 14619

Evan

Job Details: 10/08/2021

Customer stated that unit would not run past rinse cycle. Found that lid lock switch was failing to make contact with lid. Replaced switch. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 3949247V SWITCH-LID

We serviced a

JENN AIR RANGE

Model JES9900BAS

Near Penfield, New York 14526

Evan

Job Details: 10/08/2021

Installed new switch but element still will not function. Confirmed voltage at switch and also at element. Checked element to continuity element tested closed. Took resistance reading and element tested within range but still will not operate. Element is receiving power. Ordering element ; ordrng 1 W10823722 (Element front right) and 1 W10823724 (Element front right)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Webster, New York 14580

Evan

Job Details: 10/08/2021

Customer stated that unit is failing to dry dishes properly and silverware is coming out dirty. Found that silverware tray was not installed properly on rack and customer was not using rinse aid. Advised customer to use rinse aid for better cleaning and drying performance. Installed silverware tray correctly for customer. Unit tested good

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Irondequoit, New York 14617

Evan

Job Details: 10/08/2021

Replacing control due to unit getting stuck in drain lockout mode and continually running drain pump. Replaced control. Ran quick wash and observed unit throughout cycle. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KWH0

Near Rochester, New York 14612

James

Job Details: 10/08/2021

Front panel dented out of box. Lh middle and upper rollers broken off. Replaced door panel and inspected. Need rollers; ordrng 1 W11094449 (Rollers) and 1 W11561080 (Rollers)

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Webster, New York 14580

James

Job Details: 10/08/2021

Spin speed is either high or low on normal cycle. Low water level. Loud in spin cycle. F2 error. Gearcase has failed. Need gearcase and slider. Need control and UI for water level and cycle selections issue; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider) and 1 W11170706 (Control) and 1 W11120178 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Rochester, New York 14618

James

Job Details: 10/08/2021

Bar that connects freezer rack gears keeps falling off and not allowing freezer to close. Reinstalled bar and put a screw through gear to retain bar. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Fairport, New York 14450

James

Job Details: 10/08/2021

Motor fault. Motor unable to reach target rpm. Ran diagnostics and verified 120v to control. Suspect broken wire in motor harness. Started normal cycle and oversuds occured. Cleaned soap from basket. Customer is to monitor soap usage. If problem persists replace harness W11545744; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300EBS00

Near Rochester, New York 14625

James

Job Details: 10/08/2021

Frost buildup due to freezer door not self closing. Tightened rail screws and tested. Door seals properly. Customer is to monitor if problem persists replace WPW10397635 and WPW10397636

We serviced a

WHIRLPOOL FREEZER

Model WSR57R18DM04

Near Rochester, New York 14618

James

Job Details: 10/08/2021

Customer took a video of fridge sounding like compressor was grinding. Tested fridge and freezer. Found gasket loose allowing condensation to form. Suspect ice got into evap fan and has defrosted. Customer is to monitor. Once new door is installed fridge has to be centered inside cabinet so it's not contacting trim piece. ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Rush, New York 14543

Steve

Job Details: 10/08/2021

Ordering drain pump for loud bearing. ; ordrng 1 WPW10531320 (Drain pump) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL WASHER

Model WFW9450WW00

Near Hilton, New York 14468

Dave L

Job Details: 10/08/2021

F21 long drain error. Found unit over sudsing. Cleaner pump trap and pressure system. Ran clean washer cycle. Customer to repeat clean cycle until clear water is achieved

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Rochester, New York 14621

James

Job Details: 10/08/2021

"Unit not cooling ff section noise of ice hitting fan. Found partial frost pattern and frozen air diffuser. Removed ice and replaced thermistor. Freezer no cooling below 38 compressor pulls .6 amps. Ordering compressor and drier. ; ordrng 1 W10843121 (Drier) and 1 WPW10507886 (Compressor) and 1 W11506635 (Valve) and 1 W11504415 (Lok) and 2 W11506621 (Lok)s and 1 W10896678 (Lok) and 1 W10896689 (Lok), used 1 W10383615 () from stock"