Near Newark, NY 14513
Evan
Job Details:
06/28/2019
OVEN WHIRLPOOL WFG320M0BB2
"Customer stated unit would not ignite oven or broiler. Upon inspection checked voltage at ignitor. Ignitor was receiving 120v but failing to glow. Ignitor is failing. Ordering ignitor; ordrng 1 W11176454 (IGNITOR ), dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"
Near Scottsville, NY 14546
Steve
Job Details:
06/28/2019
REFRIGERATOR KITCHENAID KSR125FNTB
Found coils were plugged and door not aligned. Aligned doors. And cleaned coils. The rip on gasket is rather small. The cam is starting to wear but no noise and door is opening and closing properly.quoted customer and he decided to not repair.
Near Manchester, NY 14504
Evan
Job Details:
06/28/2019
DISHWASHER WHIRLPOOL WDT720PADM2
Customer stated upper rack was falling down. Upon inspection discovered that wheel racks had become detached from upper rack and track stop from upper rack was missing on left side. Reinstalled wheel racks on to rack. Reinstalled right side track stop clip. Unit is missing left side track stop. Can ship part to customer. Unit tested good otherwise; ordrng 1 WPW10082861 (SHIP TO CUSTOMER )
Near Scottsville, NY 14546
Steve
Job Details:
06/28/2019
REFRIGERATOR WHIRLPOOL WRT5L1SMYF00
Found plugged defrost drain. Removed ice and added heat probe to prevent ice build up in drain. The refrigerator tests good.
Near Rochester, NY 14624
Steve
Job Details:
06/28/2019
FREEZER WHIRLPOOL WRX735SDHZ01
29 degrees in ff 0 in freezer ordering user interface and thermistor for to cold in ff section ; ordrng 1 12791417SP (thermistor) and 1 W11265135 (USER INTEFACE)
Near Ontario, NY 14519
Dave L
Job Details:
06/28/2019
DISHWASHER WHIRLPOOL WDT970SAHV0
"Installed pump. However, water intake line was cross threaded onto water intake valve. Ordering new valve. ; ordrng 1 WPW10327249 (water intake valve)"
Near Rochester, NY 14622
Shaiman
Job Details:
06/27/2019
WASHER MAYTAG MVWX600XW0
F7E1 F7E7 F7E5 codes. Replaced shifter. Repair successful.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
Near Caledonia, NY 14423
Steve
Job Details:
06/27/2019
REFRIGERATOR WHIRLPOOL WRT518SZFB00
Replaced evaporator fan motor for not running. Caulked the framed where cabinet meets liner. The refrigerator tests good. ; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP
Near West Henrietta, NY 14586
Steve
Job Details:
06/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV00
Found the fill tube on ice maker was plugged with ice causing no ice production. Removed ice and tested ice maker. The icemaker filled with water properly. The refrigerator tested good
Near Rochester, NY 14604
Shaiman
Job Details:
06/27/2019
WASHER MAYTAG LAT9400AAW
Frozen transmission is resulting in burning smell and unit not spinning. Customer declined further repair.; dspstn on spec-tagged invntry: 1 12112425 BELT KIT
Near North Chili, NY 14514
Shaiman
Job Details:
06/27/2019
DISHWASHER WHIRLPOOL WDF520PADW0
Replaced control. Repair successful.
Near Spencerport, NY 14559
Shaiman
Job Details:
06/27/2019
DRYER MAYTAG MED5630HW0
Customer concerned with a squeaking noise. Installed repair kit and leveled unit. Customer is satisfied; unit testing good.; used 1 4392067 (REPAIR KIT) from stock
Near Canandaigua, NY 14424
Evan
Job Details:
06/27/2019
DISHWASHER MAYTAG MDB8959SFZ4
Replacing door gasket due to unit leaking from left corner of door. Replaced gasket. Ran multiple test cycle. Also adjusted door strike. Unit tested good ; used 1 W10300924V (GASKET) from stock
Near Bloomfield, NY 14469
Evan
Job Details:
06/27/2019
WASHER WHIRLPOOL WTW4816FW2
Customer stated items were getting stuck below agitator. Upon inspection discovered that agitator bolt was extremely loose causing issue. Tightened bolt. Ran diagnostic cycle. Unit tested good
Near Farmington, NY 14425
Evan
Job Details:
06/27/2019
RANGE WHIRLPOOL WFC310S0EB3
Replacing control due to unit not heating during bake cycle. Replaced control. Ran preheat to 350. Unit tested good
Near Honeoye Falls, NY 14472
Evan
Job Details:
06/27/2019
DISHWASHER MAYTAG MDB7749SBM2
Replacing user interface due to interface acting erratically causing customer not to select cycle function. Replaced UI. Ran test cycle. Tested all functions. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details:
06/27/2019
DISHWASHER WHIRLPOOL WDT720PADM1
Customer stated that door was falling down when opening. Adjusted door spring to provide more tension on door when opening. Unit tested good
Near Ontario, NY 14519
Dave F
Job Details:
06/27/2019
REFRIGERATOR WHIRLPOOL MFB2055YEM00
Replaced gasket on fresh food right hand door . The reason the gasket is tearing or falling off is because the liner between the liner is separating . Installed new gasket as best as I could . Customer will monitor.
Near Ontario, NY 14519
Dave F
Job Details:
06/27/2019
MICROWAVE MAYTAG MMV5208WB1
Replaced vent on top due to where the screw was it was cracked and no longer able to hold . Replaced due to last repair .
Near Ontario, NY 14519
Dave F
Job Details:
06/27/2019
REFRIGERATOR JENN AIR JF42NXFXDE00
Freezer door not sealing causing moisture to get in and freezer the bail arm . Adjusted the freezer door and heated the gasket to make sure everything is sealing . Reset filter light will not turn off try the reset filter button in options with no luck . Power cycled unit that got the reset filter light to turn off . Everything is working as expected.
Near Webster, NY 14580
Dave F
Job Details:
06/27/2019
REFRIGERATOR WHIRLPOOL WRT311FZDT01
"Freezer section was frosted over from moisture getting in. Service pointer W10916291A . Replaced fan blade with what is in the service kit and sealed cabinet, also used foam around the bottom . Door seals are sealing all the way around on the fresh food section and freeze . Tested heater tested good . Unit is working as expected."
Near Rochester, NY 14610
Dave F
Job Details:
06/27/2019
REFRIGERATOR WHIRLPOOL W9RXXMFWS00
Evaporator fan was dead . Had power going to fan . Replaced fan unit is now cooling as expected . Refrigerator was making noise after turning unit on . Sounded like the refrigerant moving around now that the fan is working . Unit was on when I arrived .; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP
Near Henrietta, NY 14467
Steve
Job Details:
06/27/2019
REFRIGERATOR MAYTAG MFT2776FEZ00
Found the fresh food section defrost drain was restricted. Removed restriction and cleared ice. The refrigerator tested good.
Near Penfield, NY 14526
Evan
Job Details:
06/27/2019
DISHWASHER WHIRLPOOL WDF560SAFT2
"Customer stated unit is shutting off mid cycle. Upon arrival checked for error codes. No codes were present. Ran test cycle. Unit completed cycle as it should. After running test cycle attempted to start normal wash cycle. Unit shut off after 1 min of operation. Checked voltage at junction box. Unit is receiving consistent 120v but control is not responding to commands. Ordering control ,UI and harness ; ordrng 1 W10834774 (HARNESS ) and 1 W10874370 (USER INTERFACE (WHITE ) ) and 1 W11306302 (CONTROL )"
Near Macedon, NY 14502
Evan
Job Details:
06/27/2019
DRYER MAYTAG MGDX655DW2
Installed new thermostat due to unit burning clothing while running. Discovered that unit was never converted to LP. Ordering LP conversion kit and and replacement vent. ; ordrng 1 279980 (VENT) and 1 49572A (LP CONVERSION KIT )
Near Webster, NY 14580
Steve
Job Details:
06/27/2019
REFRIGERATOR MAYTAG MFI2570FEW01
Customer complained of freezing in fresh food section. Found the wine coolers were next air damper. Instructed customer that the air is very cold Moved food in refrigerator around to let air flow between shelves. Replaced gasket around damper to prevent cold air from entering fresh food section
Near Rochester, NY 14609
Steve
Job Details:
06/27/2019
DRYER GE DBVH520G
The dryer will run for a minute or two and shut off. The drum light stays on. Tested in air dry also and unit shuts off. Tested temps while it was running and they only got to 170 before it shut off. The dryer needs a blower and motor.
Near Spencerport, NY 14559
Dave L
Job Details:
06/27/2019
DISHWASHER KITCHENAID KUDK03ITBL1
Unit was leaking due to an oversuds condition. Recomending changing detergent brands. Cleared suds with vegetable oil.
Near Rochester, NY 14624
Dave L
Job Details:
06/27/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE03
Replaced incorrect freezer fan blade that was causing ice temp issues. Adjusted freezer door that was allowing air to infiltrate. Customer to monitor.
Near Hilton, NY 14468
Dave L
Job Details:
06/27/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04
Reinstalled bail arm that had come off. Unit testing good.
Near Rochester, NY 14625
Dave F
Job Details:
06/27/2019
MICROWAVE IKEA IBMS1455DS00
Microwave when turning on clicks off and doesn't start heating called techline SR 7725198185 . Techline suggested replacing all switches ordering switches. ; ordrng 3 W10211972 (switch)s
Near Rochester, NY 14622
Dave L
Job Details:
06/27/2019
REFRIGERATOR WHIRLPOOL WRF560SMYH04
Replaced damaged door. Unit tested good. Cleared drain tube.
Near Rochester, NY 14612
Dave L
Job Details:
06/27/2019
REFRIGERATOR KITCHENAID KSRB25QGSS01
Ice maker fill tube was frozen. Pulled unit out to thaw. Unit tested good.
Near Rochester, NY 14620
Steve
Job Details:
06/27/2019
RANGE FRIGIDAIRE LGGF3043KFP
Cleaned burner for not lighting. The spark is good. The cooktop tests good.
Near Rochester, NY 14619
Steve
Job Details:
06/27/2019
REFRIGERATOR MAYTAG MFW2055FRZ00
Replaced bail arm to ice maker for making to much ice. The ice maker tested good.
Near Rochester, NY 14625
Dave F
Job Details:
06/27/2019
WASHER WHIRLPOOL WTW7800XW4
Washer lid is broken due to the spring loaded hinge failing . The right hinge has one of the screws broken inside it . Would need both hinges . Lid and screws to properly repair unit .; rqstng P&A on 4 WPW10078270 (screw)s and 1 WPW10305275 (hinge) and 1 WPW10305276 (hinge)
Near Rochester, NY 14618
Evan
Job Details:
06/27/2019
DISHWASHER KITCHENAID KUDE20IXSS8
Customer stated top rack was falling down. Upon inspection discovered that adjuster wheels had broken causing issue. Replaced adjusters. Unit tested good
Near Rochester, NY 14618
Dave F
Job Details:
06/27/2019
REFRIGERATOR WHIRLPOOL WRF540CWHW00
"Gaskets on both doors were rip due to normal wear and tear, replaced both . Found the refrigerator wasn't very level and the doors were uneven. Adjusted the legs to the refrigerator and the doors are no even . Refrigerator is working as expected and sealing as expected."
Near Rochester, NY 14623
Steve
Job Details:
06/27/2019
WASHER WHIRLPOOL WTW4900AW0
"Found the transmission is loud and cam is grinding. Quoted for gear case and cam replacement. The customer is going to replace. ; rqstng P&A on 1 W10721967 (CAM) and 1 W11035747 (gearcase), dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID"
Near Webster, NY 14580
Dave L
Job Details:
06/27/2019
REFRIGERATOR MAYTAG MFI2570FEZ05
Customer turned water off during vacation and water tube froze up. Ordering new water tube.; ordrng 1 67006317 (tube-water)
Near Groveland, NY 14462
Steve
Job Details:
06/27/2019
WASHER MAYTAG MVWB835DW3
Found communication error from control to UI. Ordering control and ui; ordrng 1 W11115285 (panel-cntl) and 1 W11170706 (CONTROL) and 1 W11199207 (HARNESS)
Near Rochester, NY 14626
Shaiman
Job Details:
06/25/2019
DRYER WHIRLPOOL WED7500GC0
Replaced door components. Repair successful.
Near Webster, NY 14580
Steve
Job Details:
06/25/2019
DISHWASHER KITCHENAID KUDS30IXSS4
Replaced springs for noise. Still a little noise but a lot quieter. Found top rack adjusters are falling off. Ordering adjuster kit. S23010; ordrng 1 W10712394 (adjuster)
Near Rochester, NY 14623
Shaiman
Job Details:
06/25/2019
WASHER MAYTAG MVWC565FW0
Replaced control. Repair successful.
Near Webster, NY 14580
Shaiman
Job Details:
06/25/2019
DRYER WHIRLPOOL WED5000DW2
Door handle fell off. Installed new one. Repair successful.; used 1 W10861225 (HANDLE) from stock
Near Webster, NY 14580
Shaiman
Job Details:
06/25/2019
WASHER MAYTAG MVWB835DW4
Customer concerned about lint on clothing after being washed. F0E5 error code. Tech line agent suggested to check for burrs/sharp edges in the inner basket. None found. Agent concluded that the unit is in working condition and the issue is from the customer loading the machine wrong. Agent suggesting customer to call customer service for any further machine loading issues. SR: 7725177399
Near Rochester, NY 14618
Steve
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Found freezer led module is shorted causing dim lights in top of fresh food section. Ordering module. ; rqstng P&A on 1 W11130208 (module)
Near Rochester, NY 14608
Steve
Job Details:
06/25/2019
REFRIGERATOR MAYTAG MFF2055YEB
Attached bail arm for ice maker for not shutting off when bin is full. Removed ice from freezer floor. Unplugged duck bill that was restricting drain. Replaced filter.
Near Rochester, NY 14610
Steve
Job Details:
06/25/2019
REFRIGERATOR KITCHENAID KRFF507HPS00
Replaced left ss door for cosmetic damage on arrival. The door tests good.
Near Fairport, NY 14450
Dave F
Job Details:
06/25/2019
DISHWASHER KITCHENAID KDTE334GBS0
Unit not on when arrived . Checked power has 120 volts coming in . Called techline SR 7725174120 . Checked door switch power has 12 Dc coming to it . User interface is not turning on . Unplugged UI . Drain pump did not turn on. Techline said to order control and UI . Ordering parts .; ordrng 1 W11120155 (control-elect)
Near Webster, NY 14580
Steve
Job Details:
06/25/2019
RANGE WHIRLPOOL KDRS407VSS05
Raised flame on both back burners to get flame to touch ignitor. The burners tested good.
Near Rochester, NY 14609
Steve
Job Details:
06/25/2019
REFRIGERATOR FRIGIDAIRE FFSS2325PE
Replaced ice maker for open windings The ice maker tested good. The water flow to dispenser is low. Recommended customer replace water filter. If water flow is still low preorder filter base 242009602
Near Pittsford, NY 14534
Dave F
Job Details:
06/25/2019
REFRIGERATOR KITCHENAID KSCS25FTMS02
Refrigerator cycle on and off . Was not doing it while in the home . Found the condenser was very very dirty . Compressor may be getting to hot and turning off . The cabinet was pretty hot . Checked condenser fan is working properly. Tested damper . Tested good no noise . Customer will monitor.
Near Penfield, NY 14526
Dave F
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL GSS26C4XXB03
Replaced evap fan for poor air circulation. Tested thermistors tested good . Tested diffuser tested good . Took a piece of foam and redirected the air coming from the cold air return and made it so it is not blowing on the bladder. Customer will monitor.
Near Fairport, NY 14450
Dave F
Job Details:
06/25/2019
WASHER WHIRLPOOL WTW8800YC0
Washer needs bearing is very loud . Quoted customer for job . Customer is going to look into buy s new unit due to its age .
Near Fairport, NY 14450
Dave F
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Customer complaint is the compressor has a high pitch noise . Called techline SR 7725177628 to document call . Compressor sounds like a normal running compressor is actually quite quiet . Unit is working as expected.
Near Rochester, NY 14618
Dave F
Job Details:
06/25/2019
WASHER MAYTAG KAWS855JE4
Washer not spinning or draining. Lid switch is working . The motor is humming found that the unit is seized up at the gear case . Quoted the customer for the repair of the unit . Customer will look into buying a new unit
Near Rochester, NY 14617
Dave L
Job Details:
06/25/2019
FREEZER KITCHENAID KRSF505ESS00
Fresh food evaporator was iced over. Ran diagnostics. Three way valve and thermistor check OK. Ordering controls. ; rqstng P&A on 1 W10822640 (cntrl-elec) and 1 WPW10226427 (cntrl-elec) and 1 WPW10743957 (cntrl-elec)
Near Hilton, NY 14468
Dave L
Job Details:
06/25/2019
REFRIGERATOR KITCHENAID KRFF507ESS01
Unit is not defrosting in the fresh food section. Removed ice from evaporator. Also unplugged drain tube.; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
Near Rochester, NY 14616
Dave L
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
Icemaker is not not making full bins due to a faulty shut off switch. Replaced module. Customer to monitor
Near Rochester, NY 14617
Dave L
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00
Water valve is leaking into the ice bin. Replaced dual valve
Near Brockport, NY 14420
Dave L
Job Details:
06/25/2019
RANGE KENMORE 790.4551281
Found open high limit per ting oven use. Ordering high limit; ordrng 1 318578506 (thermostat)
Near Rochester, NY 14621
Dave L
Job Details:
06/25/2019
REFRIGERATOR AMANA AFI2539ERM02
Reinstalled mullion flap that was out of alignment. Upper freezer bin was not installed properly. Fixed installation so that it would open. U it tested good. Ff door stops missing did not address per customers request. Replaced broken freezer bin that was preventing door closure.
Near Rochester, NY 14620
Shaiman
Job Details:
06/25/2019
DRYER WHITE-WESTINGHOU DE400KDW6
"Baffles were loose, and the drum guide location was rusty. Felt was also falling off at drum guide, most likely the cause of rust on clothes. Replacing drum guide felt. ; ordrng 1 5303281049 (GUIDE) and 1 5303937139 (GUIDE & FELT SEAL ), dspstn on spec-tagged invntry: 1 5303937139 GLIDE & FELT SEAL"
Near Rochester, NY 14607
Dave L
Job Details:
06/25/2019
REFRIGERATOR FRIGIDAIRE FRT18S6JK4
Installed door bin.
Near Rochester, NY 14606
Shaiman
Job Details:
06/25/2019
WASHER MAYTAG MVWB766FW1
"Customer concerned about clothes coming out of washer wrinkled, the machine doesn’t fill up with as much water as it used to, and had one occurrence of hot water coming out when unit was set to cold. No error codes stored. Attempted to file case with Whirlpool; no answer after being on hold for 15 minutes. Replacing water valve and control board. ; ordrng 1 W11135392 (CONTROL) and 1 W11165546 (VALVE)"
Near Rochester, NY 14617
Dave L
Job Details:
06/25/2019
MICROWAVE WHIRLPOOL WMH31017HZ2
Replaced control and keypad due to intermittent operation. Unit was still heating properly. Retested. Unit tested good
Near Canandaigua, NY 14424
Dave F
Job Details:
06/25/2019
DISHWASHER MAYTAG MDB8959SFZ4
Dishwasher error code F6E1. Ran unit in auto diagnostics. Unit filled with water . Wash pump did not turn on . Cancel diagnostics. Ran regular cycle. Tested power coming from control was 120 ac . Wash pump did turn on at that point and sounded good . Canceled cycle tested motor winding ohms tested at 6 which is within range . Called techline SR 7725180637 suggested replacing control and UI ordering control and UI; ordrng 1 W10906431 (cntrl-elec)
Near North Chili, NY 14514
Dave L
Job Details:
06/25/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Float was not making contact with the float switch properly causing the unit to not fill. Adjusted float. Unit tested good.
Near Fairport, NY 14450
Steve
Job Details:
06/25/2019
RANGE WHIRLPOOL KSGG700ESS0
Replace console and drawer panel for cosmetic damage in thirty days. Ordering foot. ; ordrng 1 WP74002557 (foot-level)
Near Honeoye, NY 14471
Steve
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Found water valve cracked. Ordering valve. ; ordrng 1 WPW10179146 (valve-inlt)
Near Farmington, NY 14425
Dave F
Job Details:
06/25/2019
REFRIGERATOR KENMORE 106.5050399
Replaced handle and extensions to unit for being broken from normal wear and tear
Near Spencerport, NY 14559
Dave L
Job Details:
06/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Evaporator was frozen over. Checked thermistor ohm -66 k on arrival. Removed evap cover to check connections. Plugged back in and it read normal. Control reading thermistor in diagnostics. Called techline and. They wants thermistor changed for the third time along with a user interface. Ordering thermistor and user interface.; ordrng 1 W11214887 (CONTROL) and 1 WPW10384183 (thermistor)
Near Lima, NY 14485
Dave F
Job Details:
06/25/2019
WASHER WHIRLPOOL MVWB835DW4
F6E3 Error code ACU can not hear UI . Replaced control and UI . Calibrated unit and ran in auto diagnostics. Tested good .
Near Livonia, NY 14487
Steve
Job Details:
06/25/2019
FREEZER FRIGIDAIRE NA123
Arrived and found freezer working as expected and -5 degrees customer said it had thawed food after or near the day we had excessive rainfall. Told customer to watch temps and call if it stops cooling again. No charge
Near Hilton, NY 14468
Dave L
Job Details:
06/24/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
"Checked ice maker error codes. Ran test 57. The unit failed to complete harvest. The ice maker cannot find position and is not harvesting. ReplAcing the ice maker. Ice maker ordered was the incorrect version ordering ice maker. ; ordrng 1 W11115534 (icemaker), dspstn on spec-tagged invntry: 1 W11033168 HARNESS"
Near Webster, NY 14580
Dave L
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS01
The right door is hitting molding and had a scratch down the middle of the door. Attempted to buff out. Unable to remove the mark. Ordering new door.; ordrng 1 W10849510 (dor-fip)
Near Macedon, NY 14502
Evan
Job Details:
06/24/2019
DRYER MAYTAG MGDX655DW2
Customer stated that unit is burning clothing. Upon inspection discovered that cycling thermostat is running heater for too long causing issue.Ordering thermostat; ordrng 1 W11050897 (THERMOSTAT )
Near Honeoye Falls, NY 14472
Evan
Job Details:
06/24/2019
DISHWASHER WHIRLPOOL MDB7749SBM2
Customer stated that unit was acting very erratically unit would not start cycle or would run on its own at random times. Discovered silver migration on ribbon cable. Called techline S25462Replaced user interface.S code to cover part cost. Part tech has is not correct color Ordering correct color ; ordrng 1 W10811169 (USER INTERFACE SS)
Near Rochester, NY 14609
Shaiman
Job Details:
06/24/2019
WASHER WHIRLPOOL WTW5000DW1
"Replaced control, unit testing good."
Near Rochester, NY 14612
Dave L
Job Details:
06/24/2019
WASHER WHIRLPOOL WGD6620HW0
Installed the panel on the washing machine.
Near Ontario, NY 14519
Dave L
Job Details:
06/24/2019
DISHWASHER WHIRLPOOL WDT970SAHV0
Dishwasher was not pumping water. Ordering pump motor. ; ordrng 1 W11087376 (pump&motor)
Near Rochester, NY 14617
Shaiman
Job Details:
06/24/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"Customer concerned about unit leaking from the front at beginning of cycle. Upon arrival, customer had unit in the middle of the floor perfectly leveled. Ran unit 3 times from beginning and could not get any water to leak. Moved unit to installation location under the counter to make adjustments to front legs. While under the counter, there was a significant gap between tub and countertop which would result in having to adjust the front legs to be aesthetically pleasing, and in this case would prevent unit from leaking. Customer then insisted to pull the unit back out and take note that it is “perfectly level and shouldn’t leak when perfectly level”. Moisture was present on installation at the bottom of the door after pulling unit back out because water was in the unit when it was moved out. Only witnessed one drop of water while unit was underneath the counter before any further adjustments were made. Explained to customer that in some cases a unit w
Near Fairport, NY 14450
Steve
Job Details:
06/24/2019
REFRIGERATOR KITCHENAID KRFC704FBS00
Replaced self closing door hing. The hinge mount came in wrong color. The door is not clicking on hinge. The clicking is internal in the door. Ordering door and bottom hinge ; ordrng 1 W10691674 (hinge-door) and 1 W10849516 (dor-fip)
Near Henrietta, NY 14467
Steve
Job Details:
06/24/2019
REFRIGERATOR AMANA ABB2224BRW00
Found the evaporator was fully frosted again. Heater did not turn on. The not should not have been fully frosted. Removed frost and replaced bi metal. While testing the thermistor's with ice water I spilled water on control. Replaced control at no charge.
Near Pittsford, NY 14534
Steve
Job Details:
06/24/2019
REFRIGERATOR KITCHENAID KFCS22EVMS6
Replaced icemaker for open motor that was preventing mice production. The icemaker tested good.
Near Rochester, NY 14619
Steve
Job Details:
06/24/2019
REFRIGERATOR MAYTAG MFW2055FRZ00
Customer rescheduled when I called before going to home. ; schdld next appmnt for 6/26 WED !
Near Rochester, NY 14618
Steve
Job Details:
06/24/2019
DISHWASHER KITCHENAID KUDA03CTBS3
Replaced vent for not closing causing moisture to accumulate on top left side. ; dspstn on spec-tagged invntry: 1 WP8269259 GASKET
Near Penfield, NY 14526
Steve
Job Details:
06/24/2019
MW-HOOD COMBO KITCHENAID KMHS120ESS5
Replaced door switches for door errors causing no operation. The microwave tested good ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near North Chili, NY 14514
Shaiman
Job Details:
06/24/2019
DISHWASHER WHIRLPOOL WDF520PADW0
Wrong part was ordered. Ordering correct part. ; rqstng P&A on 1 W10804115 (CONTROL BOARD)
Near Victor, NY 14564
Evan
Job Details:
06/24/2019
RANGE WHIRLPOOL WEE745H0FH1
Replacing control due to unit displaying f2e1 error code for stuck /shorted key. Replaced control. Tested control functions. Could not get code to reappear once installing new control. Unit tested good
Near Victor, NY 14564
Evan
Job Details:
06/24/2019
REFRIGERATOR KITCHENAID KRFC704FPS01
Customer stated that filter was stuck inside housing. Upon inspection discovered that guide tab on original filter was causing issue. Was able to remove filter after prying filter out. Installed new filter that customer had. Unit tested good
Near Victor, NY 14564
Evan
Job Details:
06/24/2019
RANGE WHIRLPOOL KMBP107ESS02
Replacing ceramic support for burner due to old support cracking. Replaced support unit tested good
Near Webster, NY 14580
Dave L
Job Details:
06/24/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Unit was not filling due to two small knives holding the float up. Removed and tested. ; dspstn on spec-tagged invntry: 1 W10888684 DISPENSER DOOR KIT and 1 W11087376 PUMP&MOTOR
Near Webster, NY 14580
Dave L
Job Details:
06/24/2019
DISHWASHER KITCHENAID KDFE104DSS2
Unit was not washing due to a failed diverter replaced sump. Parts covered per KB u it tested good. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Caledonia, NY 14423
Steve
Job Details:
06/24/2019
WASHER MAYTAG MVWX655DW1
Found all functions worked on arrival but after testing ofr a couple minutes the main control died. Ordering main control. Part covered under loyalty retention program. ; ordrng 1 W11116592 (cntrl-elec)
Near Ontario, NY 14519
Dave L
Job Details:
06/24/2019
DISHWASHER WHIRLPOOL MDB8969SDM0
Unit was not draining. Pump was straining but not working. Replaced drain pump. Dishwasher tests ok.
Near Webster, NY 14580
Dave L
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRT541SZHV00
Installed new ff and freezer door. Sealing very well. Customer to monitor. Left release vac with customer
Near Rochester, NY 14625
Steve
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL KRFC302EPA
Tested ice maker and it did not leak for me. Found the back fastening screw was loose. The icemaker may have been out of level. Tightened screw. If problem persists preorder another icemaker
Near Spencerport, NY 14559
Shaiman
Job Details:
06/24/2019
DRYER ROPER RGD4516FW0
Customer concerned of a knocking sound. Unable to recreate but had video evidence. Shards or rubber were inside unit and rubber skid marks on drum. Installed maintenance kit. Customer monitor.; used 1 4392065 (REPAIR KIT) from stock