Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1609 customer reviews

Evan E.

Evan E.

WASHER WHIRLPOOL WTW5500XL0 Unit is displaying motor fault. Checked resistance of windings both ohmed out as they should. Replaced capacitor and unit will still not spin. Ordering motor ; ordrng 1 W10836348 (MOTOR )

Near Crandon Way, Rochester, NY 14618
Evan E.

Evan E.

OVEN MAYTAG MGR6775ADS Customer stated that items were not baking in upper oven. Upon inspection discovered that ignitor was failing. Unit will need ignitor. Ordering ignitor ; ordrng 1 WP7432P143-60 (IGNITOR )

Near Midship Cir, Webster, NY 14580
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL KRFC704FBS01 Replaced door gasket but units door is still popping open on right hand side. Called Techline. SR: 7726132852 techline said that this is normal if door is being slammed. Did discovered that bottom of door is rubbing on hinge. Ordering hinge bushing ; ordrng 1 W11223833 (HINGE BUSHING )

Near River Birch Lane, Webster, NY 14580
Evan E.

Evan E.

DRYER MAYTAG MGDX655DW2 Customer stating that lint trap is not catching all lint coming thorough vent. Upon inspection discovered that trap is not fully seated up against exit on right side of dryer wall. Lint is able to exit through vent before getting to screen. Ordering new trap ; ordrng 1 W10920627 (LINT SCREEN )

Near Dublin Heights Rd, Penfield, NY 14526
Evan E.

Evan E.

WASHER MAYTAG MHW6630HW0 Customer stated that unit was leaking water into drip tray underneath machine. Upon inspection discovered that drain hose clamp was loose causing water to spray downward into tray while draining. Reseated hose and clamp. Ran multiple test cycles. Could not replicate issue. Unit tested good

Near Cross Ridge Rd, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stating that unit is not moving water through cabinet. Checked for error codes unit displaying code 4-3 for wash motor not running . Replaced sump & motor. Ran diagnostic cycle. unit tested good ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

Near Clear Pond Ln, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR AMANA BB120TE Replaced water valve for no water to ice maker. The ice maker tested good

Near Coral Way, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR KENMORE 253.6787451 Added permagum to console in fresh food section to stop leaking. Ordering proper gaskets due to incorrect gaskets on arrival. ; ordrng 1 241872503 (gasket-frzr door) and 1 241872513 (gasket)

Near Hamilton St, Rochester, NY 14620
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Found low charge. Replaced die drier and recharged. Ordering evaporator and coming back next week to check for a leak. ; ordrng 1 W10836706 (evaporator), pckd up 1 WP2315539 (motor-evap)"

Near Glenlivet Dr, Rochester, NY 14624
Steve M.

Steve M.

REFRIGERATOR KENMORE 106.512621 The drip pan was full of water. The condenser fan is running. The water filter is broken inside the housing. The water is off to the unit though. Removed water and customer is going to monitor.

Near Fairfield Dr, Rochester, NY 14620
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced screws and studs that hold handle and fastened handle. Added missing retainer. The other one is missing now. Ordering retainer for mail out only. ; ordrng 1 WPW10503548 (retainer MAIL OUT ONLY)

Near Brook Rd, Scottsville, NY 14546
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL LER7848DQ0 "Unit starts intermittently, motor struggles to turn drum. Motor and blower needs to be replaced. Unit also runs loud, support rollers should also be replaced. Customer declined further repair."

Near Inglewood Dr, Rochester, NY 14619
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Found water reservoir is cracked and leaking. Ordering reservoir. The spigot is broken. Ordering spigot. ; ordrng 1 W11168758 (RESERVOIR ) and 1 WP2305235 (spigot)

Near Stonefield Mews Ln, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW75HEFW0 Door was locked & control lock was on upon arrival. F5E2 error code stored. Ran auto test & unit unlocked and locked twice with no issues. Seems as if there was a one time door lock failure event. Unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP

Near Somerset St, Rochester, NY 14611
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW2 "Replaced motor, shifter, & calibrated. Ran auto test. Unit testing good."

Near Ferncliffe Dr, Rochester, NY 14621
David L.

David L.

FREEZER MAYTAG MZF34X16DW01 Found unit not cooling due to a frozen over evaporator. Put unit in forced defrost. 120 to heater. Heater did not energize until connector was reseated. Removed frost from evaporator and secured heater connection

Near Dove Tree Ln, Rochester, NY 14626
David L.

David L.

REFRIGERATOR AMANA ASI2575GRB01 Unit making too much ice due to bail arm coming out of module. Reinstalled bail arm

Near Stoneycreek Dr, Rochester, NY 14616
Steve M.

Steve M.

REFRIGERATOR MAYTAG MRT118FFFH04 Found freezer at 6 degrees. Customer had co troll at colder setting than recommended. Added tape to hole between freezer and FF section. Removed foam around thermistor for better temp readings. The customer is going to monitor.

Near Da Vinci Dr, Rochester, NY 14624
David L.

David L.

WASHER MAYTAG MVWC465HW2 Called Techline due to loud clacking noise intermittently during spin. Found a small amount of play in the internal heating of the gearcase casing the drive pulley to back off of the splutch occasionally causing the noise. Called tech line to document SR 7726038414 replacing gearcase for this customer Techline also stating that adding 3- 3/8 ID washers under the drive pulley has eliminated some of these issues. New gearcase should get rid of the noise. ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase)

Near Miyah Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR KITCHENAID KRFC300ESS03 Unit was not making ice due to door not completelyClosing the door switch jumped out the thermostat on the module to test. Unit filled. Raised door a bit so it would make better contact with the switch

Near Beresford Rd, Rochester, NY 14610
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH73L20AS1 Replaced interlock with W11244494 . Tested unit . Tested good .; used 1 W11244494 (INTERLOCK) from stock

Near Lakewood Trial, Canandaigua, NY 14424
Evan E.

Evan E.

DRYER MAYTAG MEDC300XW0 Customer stated that unit will not run. Upon inspection discovered timer was failing checked thermal fuse push to start switch and door switch all tested good. Contacts in timer are failing. Ordering timer ; ordrng 1 WP8566184 (TIMER ) and 1 WPW10117655 (PUSH TO START )

Near St Paul Blvd, Irondequoit, NY 14617
Dave F.

Dave F.

WASHER MAYTAG MHW5630HW0 Washer leaking. Found the drain hose inside the unit was loose and dripping tightened. Also fixed the drain hose and secured so the hose doesn't move. Found water in the front of the machine . The dispenser was missing the piece that holds the soap . Customer did have it . Reinstalled. Tested unit . Tested good .

Near Mendon Ionia Rd, Mendon, NY 14506
Dave F.

Dave F.

RANGE KITCHENAID KFED500EWH03 Called techline SR 7726132742 . Tested unit . Explained that the pots have to sit completely flat against the glass and that the dots on the unit where the burner is shows the different size and which zone of the burner you should use . Techline said unit is working as expected.

Near Quailbush Dr, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Sr#7726138350 replaced led control for strobing shelf lights, no ice and wRm temps. Called tech line and removed all loads and tested control. Manufacturer wants to replace led conTrol again and ui; ordrng 1 W10804160 (cntrl-elec FROM PLAINFIELD) and 1 W11330971 (UI)"

Near Oak Meadow Trail, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB766FW1 "Inner basket is loose. The spline nut is not secure. When attempt to tighten, the whole gear case shaft moves; unable to secure the nut. There is also oil present under the agitator. Gear case should be replaced. ; ordrng 1 W10811956 (GEAR CASE)"

Near Baylor Cir, Rochester, NY 14624
Dave F.

Dave F.

REFRIGERATOR FRIGIDAIRE FGHB2866PP2 Ice build up underneath icemaker section inside fresh food area . Checked temperatures in freezer 4 degrees . Checked temps in fresh food was 40 . Set freezer to -4 temperature and 36 in freshfood . Condenser coils need to be cleaned . Cleaned some of the front . Customer will clean the rest . Maybe ice build up between the freezer and fresh food section customer will unplug unit defrost then they will monitor.

Near S Ridge Trail, Fairport, NY 14450
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GI6SARXXF00 Refrigerator not cooling . Compressor is running . Fans are running and no frost on evap . Unit needs sealed system work . Would need evaporator and UV drier . Customer is going to look into buying a new unit .

Near St Andrews Blvd, Fairport, NY 14450
Shaiman C.

Shaiman C.

DRYER MAYTAG MED6630HW0 Noise seems to be emitting from the rear of the machine. Roller supports should be replaced. ; ordrng 1 4392067 (SUPPORT KIT)

Near State St, Mumford, NY 14511
David L.

David L.

REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced evap and compressor due to unit not cooling. Unit began cooking after install.

Near Lake Rd, Ontario, NY 14519
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW7500GC2 Replaced console and water housing. Repair successful.

Near Lake Ave, Rochester, NY 14613
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW2 "Replaced motor, shifter, & calibrated. Ran auto test. Unit testing good."

Near Ferncliffe Dr, Rochester, NY 14621
Dave F.

Dave F.

WASHER MAYTAG MVWC555DW0 Wash plate is worn down . Found the gear case is also worn. Unit needs new gear case . Wash plate . Hub . And screw . Parts are covered KB ; ordrng 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)

Near Millard Ave, Livonia, NY 14487
David L.

David L.

WASHER FRIGIDAIRE FAFW4011LW0 Customer issue is when pausing the unit and trying to restart low water error in diagnostics. Water fill testing ok. Found that the start/pause button was getting stuck under the console a bit causing starting troubles. Unit tested good otherwise

Near Grove St, Rochester, NY 14605
Evan E.

Evan E.

WASHER MAYTAG MVWC565FW1 Customer stated that unit was producing clicking noise before cycle started. Checked for codes unit displaying fault for f5e2 for lid lock fault. Ran test cycle lid would not latch. Replaced lid lock and ran test cycle again unit is locking as it should. Unit tested good ; used 1 W11307244 (LATCH) from stock

Near Longtrail Ln, Henrietta, NY 14467
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDHW01 Ice dispenser not dispensing ice . The ice bin is frozen closed . Auger is not turning . Was able to removed ice bin found ice everywhere inside the unit . May have been due to the leak from it previously running in from the line . Defrosted ice maker area . Customer will monitor if anymore issues persists.

Near Sutton Rd, Avon, NY 14414
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS325SDHV00 Replaced evap fan and fan blade . Tested unit . Tested good .

Near Twin Falls Ln, Avon, NY 14414
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT311FZDM Customer refused to let me inside. Did not give a reason.

Near Earl St, Rochester, NY 14611
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Sr#7726118847Found the shelf lighting is loosing voltage and no ice again. Replaced led board that controls fill tube heater and leds. Same result. Inspected all rails and they are getting pulsing 12 volts. Called tech line and found the issue is internal and the manufacturer is replacing unit. Informed customer that they will call him in 3-5 business days.

Near Silverton Glenn, Victor, NY 14564
Steve M.

Steve M.

DRYER WHIRLPOOL WED4950HW0 Found the vent at exterior of house plugged with foam from construction. Removed foam and dryer works as expected.

Near Hook Rd, Farmington, NY 14425
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Customer stated unit did not cool for couple days. Customer unplugged for a few days and the unit is now cooling. Checked power and evaporator. Good frost pattern and everything is running as expected.

Near E Pointe, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KF1S27CXMS4 Could not pull refrigerator all the way out due to island in way by 5 inches. Removed back panel to freezer and snaked drain with water hose. The drain is clear at the moment.

Near Millcreek Run, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT549SZDM00 Added refrigerant for low charge. Found no leaks. The customer is going to wait three days and then monitor. 0 degrees in freezer +or- 5 degrees. Customer had freezer air vents blocked. Informed customer to keep plastic bags away from back wall vents.

Near Sherwood Ave, Webster, NY 14580
Steve M.

Steve M.

DISHWASHER JENN AIR JDTSS246GP0 Replaced panel that Jen Air sent to customer for blemishes in finish. The dishwasher checks good.

Near Watersong Trail, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFC704FSS00 Ice maker was stuck in harvest. Replaced ice maker and tested.. it reset and water valve worked.

Near Rand Pl, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer stated that unit would not drain. Vacuumed out remaining water from unit and removed drain pump to inspect. No debris inside pump. Inspected drain hose discovered that check valve was stuck shut. After freeing check valve with finger. Tested unit. Ran multiple test cycles to confirm function. Unit tested good once freeing check valve. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

Near Harrier Cir, Rochester, NY 14623
Evan E.

Evan E.

DISHWASHER MAYTAG MDB8979SFZ2 Customer stated that unit was not dissolving soap. Checked for codes. Unit was displaying code 6-4 for float switch testing open. Inspected float and discovered that float was stuck in open position. Reseated float into correct position. Ran diagnostic cycle. Unit tested good

Near Princeton Ln, Fairport, NY 14450
Evan E.

Evan E.

WASHER WHIRLPOOL MVWC465HW2 Customer stated that unit was banging around during spin while washing items on normal cycle. Discovered that customer was washing large items on normal and not bulky. This was causing issue. Spoke with customer about proper loading and cycle selection. Unit itself tested good

Near Maple Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR MAYTAG MBF1958FEZ01 Replaced jazz board and defrosted freezer due to unit not cooling. Removed water from drain pan. Customer to monitor

Near Marblehead Dr, Rochester, NY 14615
Dave F.

Dave F.

OVEN WHIRLPOOL WFE525S0HV1 Replaced glass panel for coming apart . Found the right hand hinge for the door was loose . Tighten and tested unit . Tested good .

Near Mountain Ash, Canandaigua, NY 14424
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4816FW2 F8E1 long fill error code . Found the cold water was very slow . Cleaned filter inside unit . Washer is now filling as expected. If problem persists order W11210459 water valve and W11170319 control; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR

Near Debusse Rd, Lyons, NY 14489
Dave F.

Dave F.

DRYER MAYTAG MGDB835DC4 Unit not heating . Checked connections from control. Checked thermal fuse . Tested good check connections to parts inside . All connected . Called techline SR 7726119649 techline said if there is anymore problems may want to bring control and user interface. Unit is now heating .

Near Grandview Park, Canandaigua, NY 14424
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTM354EBS3 Drain pump failure. Drain pump turns on once does self check will not turn back on. Replaced drain pump . Tested unit in auto diagnostics. Tested good . If problem persists order W11087217 control ; dspstn on spec-tagged invntry: 1 W10914557 PUMP-DRAIN

Near Co Rd 6, Phelps, NY 14532
Dave F.

Dave F.

RANGE WHIRLPOOL WFG770H0FZ0 Burner orifice was loose not allowing the middle burner to sit flush . Tightened screws and tested . Unit tested good .

Near Maxwell Rd, Sodus, NY 14551
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KFIS29BBBL03 Ice maker fill tube was frozen . Turned fill tube heater on . Defrosted fill tube . Water dispenser is working . Ice maker filled up . Customer will monitor . Adjusted temperatures in fresh food section as they were a little to cold . If problem persists order W10864518 kit .

Near Middle Rd, Sodus, NY 14551
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF110PABW5 Replaced sump motor. Unit testing good.

Near Kirk Rd S, Rochester, NY 14612
David L.

David L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Checked freezer temps due to slow ice freezer at 3 fresh food at 37. Sr 7726120895 found air flow restriction in freezer causing higher than normal ice box temps. Steamed ice restriction from freezer and ice maker area. Verified ice box fan. Customer to monitor

Near Tuliptree Ln, Rochester, NY 14617
David L.

David L.

WASHER WHIRLPOOL LSC9355BN1 Reinstalled tub spring that fell off and was causing loads not to balance waived service fee due to similar issue

Near Jackie Cir E, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW8200FW0 Customer reports an issue of water sometimes remaining in the bellow. Cleaned pet hair out of the drain holes. Customer monitor. Return with bellow if issue persists.

Near Town Pump Cir, Spencerport, NY 14559
David L.

David L.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Customer was unable to get unit to turn on. Plugged unit it and removed control from diagnostics. Unit started and began to cool.

Near Long Pond Rd, Rochester, NY 14612
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAF02 Removed ice build up from freezer. Replaced evap/compressor due to a low charge. Unit began cooling when plugged in.

Near Colonnade Terrace, Hilton, NY 14468
Evan E.

Evan E.

DRYER AMANA NED4600YQ0 Replacing timer due to timer not sending power to heater. Replaced timer. Ran test cycle. Unit tested good ; used 1 WPW10185982 (TIMER) from stock

Near Atlantic Ave, Rochester, NY 14609
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTM354EBS3 Drain pump failure. Drain pump turns on once does self check will not turn back on. Replaced drain pump . Tested unit in auto diagnostics. Tested good . If problem persists order W11087217 control ; dspstn on spec-tagged invntry: 1 W10914557 PUMP-DRAIN

Near Co Rd 6, Phelps, NY 14532
Evan E.

Evan E.

OVEN GE JTP56S0D1SS "Customer was stating that both ovens are taking long time to preheat. Tested bake & broil on upper oven with thermocouple inside cavity to measure temp. Bake element preheated to 350 in 20mins. Broil element preheated unit in 15 mins due to cavity already being warm. Watched cavity reach 500 degrees before shutting off. Ran same test on lower oven and yielded same results. Bake and broil are both functioning as they should at this time. Customer would like racks replaced for both ovens. Ordering upper (2) and lower (2) racks ; ordrng 2 WB48T10020 (OVEN RACK (UPPER))s and 2 WB48T10021 (OVEN RACK (LOWER) )s, dspstn on spec-tagged invntry: 1 4342528 IGNITOR-ROUND"

Near Steele Rd, Fairport, NY 14450
Evan E.

Evan E.

RANGE WHIRLPOOL WFE515S0ES2 Customer stated that unit would not function. No burners would work or oven. Unit was displaying f9e0 code for wiring mismatch. Removed back panel and discovered thermal event at L1 of terminal block. This was cause for issue. Ordering main harness & terminal block. Also ordering rack due to customer only receiving unit with 1 rack ; ordrng 1 W11219898 (MAIN HARNESS) and 1 WPW10245259 (TERMINAL BLOCK ) and 1 WPW10268578 (RACK )

Near Roselawn Crescent, Fairport, NY 14450
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB835DW4 "Customer reports the unit intermittently won’t spin, and a one time event of an balance load code. No codes stored in diagnostics. Unit completed auto test with no issues. Tested spin in manual diagnostics, no issues. Replacing control to address the intermittent spin. ; ordrng 1 W11170706 (CONTROL)"

Near Tarrytown Dr, Rochester, NY 14624
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Hole in tub is causing a sizable leak. Water damage is present. Disabled unit by unplugging water valve until repair is made to prevent further damage. Replacing tub. ; ordrng 1 W10804026 (TUB)

Near 4th Section Rd, Brockport, NY 14420
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Hinge cover is not staying in place and filter door push switch is not latching ordering hinge covers and push switch; rqstng P&A on 1 W10819301 (appliance cover-canv) and 1 W11225850 (appliance cover-canv) and 1 WP2223877 (latch), states that autho needed"

Near Dean Rd, Spencerport, NY 14559
Dave F.

Dave F.

REFRIGERATOR AMANA ARB220ZCW "Fresh food section not cooling . Evap fan blade had come off. Replaced fan blade . Unit is now cooling . Ice maker is not filling with water . Cycled ice maker . When tested power at water valve when ice maker calls for water . Water valve not turning on. Needs new valve WP67003753 . Drain was frozen defrosted . Ice maker cover missing if customer wants cover WPW10289690; ordrng 1 WP67003753 (valve-inlt), dspstn on spec-tagged invntry: 1 WR50X60 THERMOSTAT-DEF 60"

Near Canandaigua St, Palmyra, NY 14522
Steve M.

Steve M.

RANGE KITCHENAID KGCD807XBL02 Replaced cooktop customer had received from kitchen aid. Broke the fan switch and k on during repair. Ordering both. ; ordrng 1 WP74010783 (switch- ro) and 1 WPW10303835 (knob)

Near Black Street Rd, Caledonia, NY 14423
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 The ice maker is only intermittently making ice. Found fill tube frozen again but half a bucket of ice. Tested ice maker functions in diagnostics. Freezer set at 3 and fresh food set at one. Documented with tech lineSr7726120214 ordering door due to wire harness issue. ; ordrng 1 LW11026426 (dor-fip)

Near Doris Rd, Irondequoit, NY 14622
Dave F.

Dave F.

DISHWASHER KENMORE 665.13123K703 Customer states unit will stop mid cycle and the start button will flash . Sometimes it will start again others times it won't .ran unit in diagnostics. Found no error codes . Let unit run through diagnostics. Unit tested good . Could not get the unit to repeat the issue . Ohm out wax vent motor . Tested door . Tested door switch tested good . Unit may need control board ordering board WPW10285178; ordrng 1 WPW10285178 (cntrl-elec)

Near Fairway 18, Macedon, NY 14502
David L.

David L.

REFRIGERATOR MAYTAG MFT2776FEZ00 Unit is not cooling due to fresh food evaporator becoming frosted over. S16360 to cover labor evaporator cover and thermistors must be replaced as this repair has already been done and the issue has come back. Covering parts per KB ordering evaporator cover fan harness; ordrng 1 W10882135 (cntrl-elec) and 1 W11033168 (harns-wire59.70) and 1 WPW10501260 (cover-evap90.02)

Near Wood Run Commons, Rochester, NY 14612
Shaiman C.

Shaiman C.

DRYER FRIGIDAIRE AGQ8000FG2 Igniter tested good. No continuity present on the thermal limiter. Thermal fuse should be replaced. ; ordrng 1 137032600 (THERMAL LIMITER )

Near Bromley Rd, Churchville, NY 14428
Evan E.

Evan E.

RANGE GE JBP79S0D1SS Customer stated unit would not broil. Upon inspection discovered that broiler had crack causing unit not to function. Ordering broil element ; ordrng 1 WB44T10009 (BROIL ELEMENT )

Near Castlebar Rd, Rochester, NY 14610
Evan E.

Evan E.

COOKTOP JENN AIR JED8430ADB Customer stated that blower fan for cooktop was not working since repair. Discovered that blower had become partially unplugged from moving cooktop. Reseated connection and test blower fan. Unit tested good

Near Gebhardt Rd, Penfield, NY 14526
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF750SAYM3 Replacing owi sensor due to unit display error code 6-6 ( inlet water temp fault). Replaced sensor and cleared codes. Unit tested good

Near Rondo Ln, Webster, NY 14580
Evan E.

Evan E.

OVEN WHIRLPOOL WEG750H0HZ0 Replacing control due to unit failing to send power to cooling fan. Unit would preheat to 150 degrees and then flash f8e0 error code. Replaced control. Ran preheat to 350. Unit preheated up as it should. Could hear cooling fan running. Unit tested good

Near North Ave, Rochester, NY 14626
Evan E.

Evan E.

DRYER FRIGIDAIRE FAQG7077KW0 Customer stated that while unit was running unit was very noisy. Disassembled unit to inspect rollers and pulley. Rollers all looked up to satisfaction as did pulley. Reassembled unit and ran test cycle. Unit is much quieter now. If issue persists order Motor part # 134693302Collecting service call fee

Near Burning Brush Dr, Rochester, NY 14606
David L.

David L.

REFRIGERATOR KITCHENAID KRFC300ESS01 Unit is not cooling. No frost pattern. Ordering compressor and evaporator. ; ordrng 1 WPW10317014 (evaporator) and 1 WPW10507886 (compressor)

Near Lake Rd, Ontario, NY 14519
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRSF505ESS00 Replaced left hand door for wire harness torn . Heated gasket so the door will seal . Tested unit . Tested good .leveled doors.

Near La Tour Manor, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL GX2FHDXVQ03 Unit is only make a few hollow cubes at a time due to a restricted needle valve. Recommending that the customer replace

Near Main St, Brockport, NY 14420
David L.

David L.

REFRIGERATOR WHIRLPOOL GB2FHDXWB04 Fresh food is not cooling due to a frosted evaporator. Compressor relay is not unlatching. Replaced jazz board. Customer wanted to defrost themselves when convenient. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

Near Ridge Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Self closure is not working properly in freezer slides and is causing condensation. Ordering new rails; ordrng 2 W11265130 (cables)s

Near Webster, NY 14580
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced fresh food evaporator cover and thermistors due to frosting. Sealed cabinet to liner. Changed defrost setting to an 8 hour fixed. Customer to monitor

Near Summers Pl, Ontario, NY 14519
David L.

David L.

WASHER WHIRLPOOL WTW8500DW Gearcase is making a noise. Ordering transmission. Part covered per KB; ordrng 1 W10811956 (drum assy)

Near Sundance Trail, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ0 Replaced ice door due to air infiltration. Customer to monitor

Near Autumn Breeze Ln, Ontario, NY 14519
Steve M.

Steve M.

RANGE WHIRLPOOL WFE540H0AS1 Customer is calling new leaf for dispatch

Near Sparrow Dr, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4816FW2 Found stand pipe to low causing long fill error codes. Customer is going to rais stand pipe.

Near Virginia Ave, Rochester, NY 14619
Steve M.

Steve M.

WASHER MAYTAG MVWB835DW3 Found hot and neutral on outlet is reversed. Customer is going to repair. Tested washer with extension cord to good power. The washer tested good with proper power to machine.

Near Roxborough Rd, Rochester, NY 14619
Steve M.

Steve M.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Found harness in door is broken causing no ice production. Ordering door; rqstng P&A on 1 LW10839374 (FREEZER DOOR )

Near N Church Rd, Rochester, NY 14612
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found freezer door liner broke and screw receiver is not attached to liner causing door to not close. Quoted customer and they denied repair. Called office and got the part covered under loyalty retention program ; ordrng 1 12977864SQ (dor-fip ss)

Near Churchill Dr, Rochester, NY 14616
Steve M.

Steve M.

RANGE WHIRLPOOL WFE540H0AS1 Customer is calling new leaf for dispatch

Near Sparrow Dr, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFSS2325TE Found hinge missing a screw. Added screw so door closes properly.

Near Exchange St, Rochester, NY 14608
Evan E.

Evan E.

RANGE KITCHENAID KFGU766VSS04 Customer stated that unit would not stopping flashing control lock and unit would not stop beeping. Attempted to turn control lock off upon arrival. Unit would not respond to commands. Unplugged unit and removed cooktop cover. Discovered that bottom tray of cooktop was full of water. Unit had large amount of moisture built up on bottom of control and spark module was partially submerged in water. Cost of repair is greater that value of unit. Customer is going to replace unit. Collecting service call fee

Near Willmingham Ct, Webster, NY 14580
Evan E.

Evan E.

RANGE WHIRLPOOL WFG770H0FZ0 Replacing flue due to customer complaining of odor coming from inside stove when running bake cycle. Customer recently had floors refinished and also paintwork done inside home. Suspecting this May be partial cause for issue. Replaced flue and ran test bake cycle. Unit tested good

Near Millford Crossing, Penfield, NY 14526
Evan E.

Evan E.

DRYER AMANA NGD4655EW2 Replacing drum assembly due to paint chipping on original drum. Replaced drum. Ran test cycle. Unit tested good

Near Helendale Rd, Rochester, NY 14609
David L.

David L.

DRYER WHIRLPOOL RGD4516FW0 Replaced burner and cut off due to unit not heating. Unit tested good; dspstn on spec-tagged invntry: 1 WP338906 SENSOR

Near Rockway Dr, Rochester, NY 14612
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KSBS25INBL00 Unit temperatures are not not hitting target and are high . Went into diagnostics thermistors test good . Air baffle tested good . Evap fan motor turned on and condenser fan turned on as well . Condenser coil is clean . Compressor turns on and the heater is working . Took evap cover off and found the evap frost was good . Did see the evap fan struggling to turn on . Called techline SR 7726096814 . Techline suggested replacing evap fan and control . Techline said to try evap fan first . Ordering fan W10822580. If problem persists order W10823804; ordrng 1 W10822580 (evap fan motor)

Near Boynton Rd, Walworth, NY 14568
David L.

David L.

WASHER MAYTAG MVWX655DW0 Rechecked auto test. Unit not going through diagnostics properly. Replaced control. Tested and calibrated.

Near Barry St, Brockport, NY 14420
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KFCO22EVBL2 Drain tube was plugged . Installed in drain tube . W10619951 drain tube is covered S38253 . Cleaned drain by evaporator as is was frozen . Tested unit . Tested good .

Near Meadow Cove Rd, Pittsford, NY 14534
Dave F.

Dave F.

RANGE WHIRLPOOL WFE525S0HZ1 Oven element squeaking will running . Found the bake element legs were rubbing on the bottom . Bent the legs toward the door and put aluminum foil around them tested unit . Tested good .

Near Washington Ave, Pittsford, NY 14534
Dave F.

Dave F.

WASHER WHIRLPOOL LA6058XTW0 Motor on washer is bad . Ordering motor WP661600. ; ordrng 1 WP661600 (drive motor)

Near Baird Rd, Penfield, NY 14526
Dave F.

Dave F.

DRYER MAYTAG MEDC465HW0 Dryer not drying . Found the connection to the pigtail on the dryer was loose . Tightened pigtail on unit . Unit tested good .

Near Spinnaker Ln, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Replaced control and programmed it . Cleaned condenser coils . Unit is now running as expected.

Near Maryview Dr, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL NOT AVAILABLE Customer stated that unit was not draining inside bellow. Water was sitting inside bellow at end of cycle. Upon inspection discovered that bellow holes were clogged With hair causing issues removed bellow and cleared hair from backside of bellow also cleared drain hole on actual tub. Reassembled unit. Unit tested good

Near Baneberry Way, Hilton, NY 14468
Evan E.

Evan E.

WASHER MAYTAG MVWB766FW1 Customer stated unit was flashing LF code. Checked for error codes. Unit had 2 stores codes f8e1 (long fill) f3e2 (inlet water temperature fault) ran test cycle. Unit would not fill while actuating hot or cold valve. Replaced valve. Ran test cycle again. Unit now filling as it should. Cleared codes. Unit tested good

Near Olympia Dr, Rochester, NY 14615
Dave F.

Dave F.

OVEN KITCHENAID KEBC247VSS02 Replaced inner glass and top broiler . Tested unit . Tested good .

Near Crandon Way, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR KENMORE 363.50622 Replaced water valve and ice maker that customer had bought lt was the correct part number. Tested water at dispenser. Has great flow . Customer will monitor ice maker . ; dspstn on spec-tagged invntry: 1 WR57X10026 VALVE

Near 5 Points Rd, Rush, NY 14543
Evan E.

Evan E.

DRYER WHIRLPOOL WED4815EW Customer stated that dryer was very noisy while running. Discovered that left side roller was missing triangle clip causing wheel to move freely. This is causing issue. Replaced clip and cleaned roller and shaft. Ran test cycle. Unit tested good

Near Union St N, Rochester, NY 14605
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT920SADM3 Replaced middle spray arm and all spray arms are working now.

Near 5 Points Rd, Honeoye Falls, NY 14472
Evan E.

Evan E.

WASHER WHIRLPOOL MVWB855DC3 Replacing lid lock due to unit failing to latch lid and also causing UI not to respond to commands. Replaced lid lock. Ran diagnostic cycle. Ran normal cycle to confirm function. Unit tested good

Near Short Rd, Newark, NY 14513
David L.

David L.

REFRIGERATOR WHIRLPOOL MBF1958XES3 Replaced ice maker that was not calling for water unit tested good; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Penn Ln, Rochester, NY 14625
Steve M.

Steve M.

WASHER WHIRLPOOL WFW5620HW0 Replaced dispenser for leaking as per manufacturer recommendation. The customer is going to monitor.

Near Andrews Way, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW0 F7E1 error code stored. Unit completed auto test but would not spin; agitator would spin but not at the same speed as the basket. Replaced hub. Unit testing good. ; used 1 W10528947 (HUB) from stock

Near Farrell Rd Exd, West Henrietta, NY 14586
David L.

David L.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Molded freezer gasket due to ice in the freezer. Freezer door is sitting crooked and pushed in on the bottom left corner. Ordering door, gasket and rails. ; ordrng 1 12977880SQ (dor-fip ss) and 1 W10571967 (frz door gasket (gr)) and 1 WPW10330994 (bracket)"

Near Venice Cir, Irondequoit, NY 14609
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED4850HW0 Replaced panel. Repair successful.

Near Hunting Spring, Rochester, NY 14624
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDC465HW0 Unit drying as it should. No issues present.

Near Lake Ave, Rochester, NY 14613
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Sr#7726085664 replaced doors for dents on arrival. Ordering led control for shelf lights pulsing. ; ordrng 1 W10804160 (cntrl-elec LED) and 1 W10909034 (tray-drip)

Near Silverton Glenn, Victor, NY 14564
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFC704FPS03 Ice maker has frozen block on the bottom of the ice bin . Checked ice maker in diagnostics. Checked thermistors and all fans including icemaker fan . Everything tested good .temps are good in both sections . . Adjusted doors to make sure that they are closing right and locked the legs down . Customer is using reverse osmosis .Called techline SR 7726084864 . Went over everything with techline . Techline said to have customer checked pressures as they need to be between 40 to 60 psi . Advised customer . Unit tested good .

Near Kipp Rd, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER KENMORE 11047512603 Replaced control. Repair successful.

Near Highland Ave, Rochester, NY 14620
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED9300VU1 "No heat, L2 displayed on machine while running. F31 error code stored. Frayed wire going to heating element is the source of issue. Replacing harness and element.; ordrng 1 W10111063 (HARNESS) and 1 WP8544771 (HEATING ELEMENT)"

Near Attridge Rd, Churchville, NY 14428
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL ET8MTMXKQ02 Unit is on gfci plug . Tested unit with extension cord to non gfci plugged . Unit did not trip and was running as expected . The circuit breakers were recently changed and may be on arc fault circuit breaker. May need regular outlet with a arc fault breaker . Condenser coils need to be blown out and cleaned .

Near Sandy Beach Dr, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW2 "Customer states unit will not spin. F7E1 F7E5 F8E1 error codes stored. Unit completes auto test, but sounds as if the motor is struggling to agitate and hesitates to spin. Replacing motor and shifter. ; ordrng 1 W10890624 (MOTOR) and 1 W10913953 (SHIFTER)"

Near Portage St, Rochester, NY 14621
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF991BOOM00 Replaced gaskets on left and right hand doors . Icebin for plastic shavings . Pantry drawer control for casing erratic ice making and dispensing. Replaced user interface and main control in the back . Tested unit . Tested good . .

Near Spencer Ln, Canandaigua, NY 14424
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Customer stated that unit was stuck on sensing mode. Upon arrival checked for worried codes. Unit was displaying code for lid switch fault. Cleared code and attempted to run diagnostic cycle. Unit would not run cycle due lid failing to latch. Discovered debris inside latch causing issue. Cleared debris and attempted to run test cycle again. Lid locked as it should and unit progressed through cycle like it should. Ran drain and spin cycle to confirm function outside of test mode. Unit tested good

Near Melville St, Rochester, NY 14609
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Replacing ice bin due to bin being very difficult to move and ice Shute seal due to unit beginning to form large chunks of ice in front of ice bin. Replaced seal. Replaced ice bin. Had customer test ice bin. Unit tested good

Near Bluestone Hollow, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE204ESS0 Customer stated that keypad was stuck on. And lights were flashing but could not select commands. Upon inspection discovered that customer had control lock on and didn’t realize. This was causing issue. Turned off control lock and checked for error codes. No codes were present. Ran diagnostic cycle. Unit tested good.

Near La Quinta Dr, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 23 degrees in fresh food And 0 in freezer . Damper frozen off . Found gasket on fresh food section not sealing all the way . Heated door gasket . Door is sealing now .Damper foam is broken and not sealing all the way . Ordering damper W11317276 . Put temperatures on recommended customer will monitor.; ordrng 1 W11317276 (diffuser)

Near W Lake Rd, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER FRIGIDAIRE GLTF2940ES1 Unit would begin to fill with water then do nothing else. E5E error code stored. Control board should be replaced. Customer declined further repair.

Near Stanfield Terrace, Rochester, NY 14619
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Replaced evaporator and compressor due to unit not cooling sealed cabinet to liner with silicone. Unit began cooking after install

Near Field St, Rochester, NY 14620
David L.

David L.

REFRIGERATOR GE ZIC3600CLH Replaced freezer door rails door closes much better

Near Monteroy Rd, Rochester, NY 14618
David L.

David L.

MICROWAVE WHIRLPOOL WMH31017HB2 Replaced switch parts and control. Bent frame near lower cam out slightly to correct switch issue unit tested good afterwards

Near Lake Vista Ct, Rochester, NY 14612
Steve M.

Steve M.

DRYER WHIRLPOOL WGD92HEFC0 Replaced seal for broken seal on dryer door. The dryer tested good.

Near Elmwood Ave, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF300ESS00 Screw on left hand side that holds the freezer door rail had backed out and was preventing the rails from closing all the way . The evaporator frosted up . Took rails off and was able to use adhesive in the liner hole to stop screw from backing out . . Defrosted unit . Shimmed the t bracket on the bottom of the freezer door to fix door gasket not closing evenly. Reheated gasket . Door is now sealing better and closing . Tested unit . Tested good . If problem persists. Not sure if there is a fix as this is a liner issue for the screw not staying in the proper position.. tightened freezer door handle . ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER

Near Ridge Rd, Williamson, NY 14589
Steve M.

Steve M.

DRYER WHIRLPOOL GGW9250PW2 Found the main control not sending power in heat relay. The control is discontinued

Near John St, Rochester, NY 14623
Evan E.

Evan E.

DRYER WHIRLPOOL WED85HEFW2 Customer stated that unit would not power up. Upon inspection discovered that screw for L2 was loose at terminal block causing unit not to receive full 240v. Tightened screw and ran test cycle. Unit tested good

Near Bay Bluff Ln, Rochester, NY 14622
David L.

David L.

REFRIGERATOR KITCHENAID KRMF606ESS01 The top of the freezer door is warped causing air to leak behind it into the top of the freezer gasket will not seat properly in door ordering door and gasket; ordrng 1 W10407216 (gasket-fip) and 1 W10815699 (dor-fip ss)

Near Sarah Cir, Spencerport, NY 14559
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDS35FXBLA Customer stated that unit was not filling with water. Checked for error codes. Unit was displaying code 6-1 for water valve issue. Customer stated that they had installed new valve but unit was still having issues. Removed door panel to inspect control. Discovered broken wire running to valve behind door panel. Repaired wire and ran test cycle. Unit began to fill as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER C RAIL-GREY and 1 WPW10757217 MOTOR-PUMP

Near Whitestone Ln, Rochester, NY 14618
Steve M.

Steve M.

DISHWASHER KENMORE 665.13423K701 Found plastic piece in drain stopping the pump. Removed water and removed plastic. The dishwasher is draining.

Near Southwick Ct, Rochester, NY 14623
Steve M.

Steve M.

REFRIGERATOR AMANA BB120TE "Found water valve has power but not opening. Valve has water to it. Ordering valve. ; ordrng 1 W10833899 (valve-inlt), dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER"

Near Coral Way, Rochester, NY 14618
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL KRFC704FBS01 Customer stated that while shutting left door right door will continually pop open. Upon inspection discovered that magnets inside gasket for right door and not making contact with cabinet correctly. Right side gasket also has small tear in flap. Ordering gasket; ordrng 1 W10917312 (DOOR GASKET)

Near River Birch Lane, Webster, NY 14580
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT920SADM3 Replaced spray arms and tube. Middle spray arm missing. Rescheduling for Friday to find part; schdld next appmnt for 10/11 FRI !

Near 5 Points Rd, Honeoye Falls, NY 14472
Evan E.

Evan E.

WASHER WHIRLPOOL MVWB855DC3 "Replaced console but unit is still experiencing same issue. Called techline to document issues. SR: 7726070800. Spoke with techline on 2 separate occasions. Ohmed out motor windings and lid lock. Lid will not lock in manual test mode. Returning with lid lock ; ordrng 1 W10861642 (LID LOCK ), used 1 W11171748 (CONTROL ) from stock"

Near Short Rd, Newark, NY 14513
David L.

David L.

WASHER MAYTAG MHW5500FW0 Replaced hinges due to door sagging. Door not shuts properly.

Near Golden Pond Trail, Spencerport, NY 14559
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced evaporator cover and defrosted coil due to frozen evap. Replaced control with updated version.

Near Dean Rd, Spencerport, NY 14559
David L.

David L.

DISHWASHER KITCHENAID KUDS35FXSS5 Replaced control that was not allowing unit to run. Unit tested good.

Near Latta Rd, Rochester, NY 14612
David L.

David L.

REFRIGERATOR KENMORE 106.609329 Checked unit for cooling issues. All fans working. Not frost build up and full frost pattern. Light switch ok likely that door is getting left open unit running as expected

Near Wilkins St, Rochester, NY 14621
David L.

David L.

REFRIGERATOR GE GTS18TBSAWW Fresh food gasket is badly torn and will not allow the door to close or seal. Gasket is discontinued WR24X10178

Near 1st St, Rochester, NY 14605
Steve M.

Steve M.

DISHWASHER KENMORE 587.14029200A Replaced door latch for not closing. The dishwasher tested good.

Near Traditions Pl, Henrietta, NY 14467
Steve M.

Steve M.

WASHER WHIRLPOOL WETLV27HW0 No fill error causing the washer to stop washing. Turned water on and tested. The water lines were also backwards. Switched lines and the washer tested good.

Near Fairwood Dr, Rochester, NY 14623
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FGID2466QF2A Found the control is burned at ui connection. The dishwasher needs ui and control. The cost of the repair will outweigh the cost of new u it.

Near Ascot Dr, Rochester, NY 14624
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDB835DW4 Replaced console and console harness. Repair successful.

Near Aldine St, Rochester, NY 14619
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer stated that unit was not draining. Tub was full of water upon arrival. Drained water from tub with vacuum. Removed pump to inspect. Ran pump while detached from motor to observe impeller. Impeller would not spin pump was receiving power but just buzzing never moving impeller. Replaced pump and ran test cycle. Unit drained as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

Near Roselawn Crescent, Fairport, NY 14450
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5500XL0 Customer stated that unit would start cycle but never progress to wash cycle and lid lock would flash. Checked for error codes. Unit displaying 2 codes f7e1 (basket speed fault) f0e5 (out of balance load) ran tachometer verification test unit did not pass test. Actuator is failing. Replaced actuator. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

Near Crandon Way, Rochester, NY 14618
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WOC75EC0HS03 Customer is stating that unit is rebooting itself and displaying f6e0 error code continually. Customer was experiencing same issue with previous model that was deemed unrepairable. Called techline due to reoccurring issue. SR:7725834496. Techline inquired about unit being connected to WiFi. Unit was not currently connected to WiFi nor was previous unit. Techline stated that unit will continually reboot if not connected to WiFi when preforming software update. Suspecting that this is what customer is experiencing. Customer to connect unit to WiFi and monitor to see if issue arises again.

Near Pathway Ln, Webster, NY 14580
Evan E.

Evan E.

RANGE FRIGIDAIRE GLEB30S9DBA Customer stated that unit would not bake or broil. Removed control panel to inspect control. Ran bake cycle with control exposed to check for 240v going to bake element. Control is failing to send power to bake element. Confirmed at element that unit was not receiving power. Unit needs control and part is no longer available. Collecting service call fee

Near Pineville Ln, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS3 Customer stated that unit was not draining. Upon inspection discovered that wiring harness had been chewed by mice and then repaired. Discovered that wire that was repaired had come loose. Tech is suggesting replacement of harness. Customer does not want to proceed at this time. Reconnected wire and installed new wire nut. Collecting service call fee

Near Basket Rd, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER KITCHENAID KDPE234GPS0 Customer stated that dispenser button had broken. Upon inspection discovered that tab that holds dispenser open button in place had broken causing tab not to stay mounted. Replaced dispenser and tested dispenser. Unit tested good

Near Brooklawn Dr, Rochester, NY 14618
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced dented panel. Broke screw to door during repair. Ordering screw and stud. Missing fastener. ; ordrng 2 W10826179 (TWO screw )s and 2 W11157086 ( TWO STUDS)s and 1 WPW10503548 (retainer)

Near Brook Rd, Scottsville, NY 14546
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB8989SHZ0 Replaced detergent dispenser. Repair successful.

Near Hillbridge Dr, Rochester, NY 14612
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF540PADM3 "Customer concerned about the soap not dispensing correctly; the dishwasher pod would always be found at the bottom of the tub. Informed the customer that is how the soap is dispensed. Upon further investigation, discovered there was no water going to the dishwasher to dissolve the pod. Plugged in the inlet water valve & turned on the water supply. Unit testing good."

Near Bev Cir, Brockport, NY 14420
Dave F.

Dave F.

WASHER WHIRLPOOL WFW5620HW0 User interface not responding to touch . Will turn on but will not allow selections . Ordering user interface W11319991 and control W11322903; ordrng 1 W11319991 (cntrl-elec)

Near Daisy Way, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER ROPER RTW4516FW2 Lid lock would not respond as it should in manual diagnostics. Replaced latch. Unit testing good.

Near Clark St, Brockport, NY 14420
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WOC75EC7HS00 Called techline after replacing interlocks on unit . Door is still not closing correctly and not engaging the left hand door switch . Techline has said that the unit is unrepairable will need product exchanged . SR 7726075721

Near Partridge Hollow, Honeoye Falls, NY 14472
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WGD4815EW2 "Igniter glows, unable to test full function. Seems to be in good working condition. No issues present."

Near Owens Rd, Brockport, NY 14420
Steve M.

Steve M.

REFRIGERATOR GE GNE25JGKBFWW Tested temps in both compartments. The temps were good in both compartments. If problem persists preorder sensor for FF section.

Near Westmoreland Dr, Rochester, NY 14620
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replaced left Ff door for scratch on arrival. The door tests good.

Near Random Knolls Dr, Penfield, NY 14526
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF110PABW5 Unit fills with water but does not spray. Wash motor should be replaced. Wrong part number was sent due to incomplete model number. Ordering correct part. ; ordrng 1 W10888591 (SUMP MOTOR)

Near Kirk Rd S, Rochester, NY 14612
David L.

David L.

DISHWASHER MAYTAG MDB4949SHZ0 Replaced dented panel

Near Courtly Cir, Rochester, NY 14615
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE204DSS0 F3E1 owi thermistor is open F8E1 slow drain F6E6 incoming cold water F7E1 heating no heat . Water is to cold coming into unit . The water is connected to its own pipe away from the sink so running the water at the sink won't really help .ran diagnostics. Heater tested good . Cleared error codes . Gave customer tips . pro wash . High temp and heat dry . If customer what's to move forward with repair order WPW10705575 sensor and control W10866116 . Control is covered under warranty.

Near Clarkes Crossing, Fairport, NY 14450
Shaiman C.

Shaiman C.

RANGE WHIRLPOOL WFE550S0HZ "Replaced glass, brackets, and installed name tag. Repair successful."

Near Owens Rd, Brockport, NY 14420
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE334GPS0 Dishwasher not drying dishes . Went into diagnostics found F7E1 error code . Cleared error code . Tested heater in diagnostics. Unit tested good . Heater is working customer will monitor.

Near Horizon Hill Terrace, Fairport, NY 14450
Evan E.

Evan E.

DRYER AMANA NED4600YQ0 "Customer stated that unit is not heating. Checked thermal cut off for continuity cut off tested closed. Checked heater for continuity heater tested closed. Checked incoming voltage. Unit is receiving 210-212 volts of power unit should be receiving 240 to function properly. Discovered that when moving power cord unit will lose voltage. There is a short in cord. Ordering replacement cord ; ordrng 1 PT400L (POWER CORD 4WIRE), dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL 1 279816 CUTOFF-THERMAL , and 1 279838 ELEMENT"

Near Atlantic Ave, Rochester, NY 14609
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED4815EW1 Installed cord and tested. No issues present.

Near Owens Rd, Brockport, NY 14420
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced compressor and harness due to unit kit cooling. Unit began cooking after install

Near W Ridge Rd, Rochester, NY 14626
Dave F.

Dave F.

MICROWAVE KITCHENAID KBHS179SSS05 Unit is not heating . Checked fuse . Checked magnetron thermostat and cavit thermostat. Called techline SR 7726078674 . Went through a few tests and found that the inverter has failed is not sending power to the magnetron. Unit needs inverter W10217711; ordrng 1 W10217711 (inverter)

Near Tobey Brook, Pittsford, NY 14534
Steve M.

Steve M.

MW-HOOD COMBO WHIRLPOOL WML55011HS3 Found no power coming to cavity light. Ordering control socket and light. ; ordrng 1 W10709921 (bulb-light) and 1 W11129648 (CONTROL) and 1 W11181133 (HOUSING LAMP)

Near Blackwell Ln, Henrietta, NY 14467
Dave F.

Dave F.

DRYER MAYTAG MEDB766FW0 Drying rattling around ordering dryer kit 4392067 . Ordering motor and blower for possible noise .; ordrng 1 279827 (motor!dryer) and 1 4392067 (dryer repair kit) and 1 WP694089 (wheel)

Near Horizon Hill Terrace, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF532SMHV00 Freezer is building frost due to freezer bin rails sticking. Ordering freezer rails Warrantec extended warranty 88992249001; rqstng P&A on 2 482338 (ADHESIVE)s and 2 WPW10120018 (cables)s

Near Charit Way, Rochester, NY 14626
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced right hand door for having dent . Customer wants whirlpool badge . Ordering badge and shipping to customer ; ordrng 1 W11223753 (nameplate ( DIRECT SHIP TO CUSTOMER ))

Near Peirson Ave, Newark, NY 14513
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4815EW0 "Customer stated that unit would not drain. Checked for codes upon arrival. Unit displaying f7e6 (motor fault) & f7e5 (shifter fault) . Ran taxhometer verification test. Shifter passed test. Ran diagnostic cycle unit spun out as should be did discover that gear case bearing is failing unit is very loud while in high spin. Ordering gear case , motor and shifter. ; ordrng 1 W10885487 (MOTOR) and 1 W10913953 (ACTUATOR ) and 1 W11255272 (GEAR CASE ), dspstn on spec-tagged invntry: 1 WPW10661045 PUMP-WATER"

Near Pine Valley Dr, Rochester, NY 14626
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507ESS01 Unit was not making ice. Tray filled with half cubes. Fresh food temps warm due to frozen fresh food evaporator. Build up only on the left side indicating that the cover is not sealing well. Recommending replacing the cover and the fan harness with the thermistors. Customer is going to defrost. Unit is already empty. Labor is discounted to 104.65 ; ordrng 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap90.02)

Near Summers Pl, Ontario, NY 14519
David L.

David L.

REFRIGERATOR MAYTAG MFW2055FRZ00 Freezer rail screwWas loose causing the door to stay open. Right side fresh food door is broken at the hinge and needs to be replaced. Ordering door; ordrng 1 LW10858417 (dor-fip) and 1 WPW10612925 (nameplate)

Near Culver Rd, Rochester, NY 14622
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF707ESS01 The fresh food evaporator is frosted again. Removed frost. Ordering fan and thermistor. ; ordrng 1 W11033168 (harns-wire)

Near Ashwood Ln, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Found the shelves with lights on them are intermittent when turning on. Ordering control for led. Found icemaker is working as expected. The freezer temps are warm at ten degrees. Ordering compressor and three way valve. ; ordrng 1 876765 (mtg kit) and 1 W10832994 (compressor) and 1 W10874835 (valve) and 1 WPW10143759 (dryer)

Near Oak Meadow Trail, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 Front hinge screw hole was drilled incorrectly from the factory causing closure issues. Shimmed door and adjusted hinge into the proper position. Door closes properly now

Near S Main St, Churchville, NY 14428
Dave F.

Dave F.

DRYER WHIRLPOOL WGD5620HW0 "Replaced thermal fuse . Thermostat , thermal cutoff, thermistor . Tested unit . Tested good ."

Near Recreation Dr, Canandaigua, NY 14424
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced freezer door and handle as well as panty door . loctite screws on handles . Unit is sealing as expected.

Near Dar-Lind Ln, Palmyra, NY 14522
Evan E.

Evan E.

RANGE WHIRLPOOL WFE525S0HZ Rescheduling for Monday 10/14 due to customer dealing with emergency once tech arrived at home. Left part with customer. Rescheduling for 10/14; schdld next appmnt for 10/14 MON 11-2

Near Brick Landing Pl, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAF02 Unit has a low charge due to a leak I. The evaporator co press or is loud. Ordering compressor and evaporator under S71233; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator)

Near Colonnade Terrace, Hilton, NY 14468
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Ice maker fan not working . Installed the adapter kit with . After installing the ice maker adapter the ice maker fan started working . Customer will monitor. If problem persists order W10846539 ice maker fan . Cycled ice maker . Ice maker tested good . Evap fans are working and the door gaskets are sealing good . Adjusted fresh food section to recommend 37. And freezer to -2 . Unit tested good .

Near Gannett Rd, Lyons, NY 14489
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Gasket in dispenser became unseated. Repaired gasket and spring in dispenser. Top rack is falling and third spray arm fell off. Repairing spray arm, rack, and installing dispenser repair kit. ; ordrng 1 W10712395 (ADJUSTER KIT) and 1 W10888684 (DETERGENT REPAIR KIT) and 1 WP3400918 (THIRD SPRAY ARM RETAINER) and 1 WPW10082853 (PIVOT CLIPS) and 1 WPW10327455 (THIRD SPRAY ARM)"

Near Guinevere Dr, Rochester, NY 14626
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced stops on the top racks for them falling off and one melting on the heater . Unit tested good .

Near Vineyard Hill, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER MAYTAG MDB8979SEZ0 Replaced adjusters and parts on the top rack . Tested unit in auto diagnostics. Unit tested good .

Near Musket Ln, Pittsford, NY 14534
Dave F.

Dave F.

MICROWAVE WHIRLPOOL KHMS1850SSS-0 Grill cover broken at the tabs. Needs new grill . Customer does not want to pay for the part. Unit can be fixed with part W10250593 .

Near Locke Dr, Pittsford, NY 14534
Evan E.

Evan E.

WASHER WHIRLPOOL MVWB855DC3 Replacing user interface due to unit not responding to commands. Unit would power up but when turning dial unit just Beeps repeatedly. Same response when selecting any key on touch pad. Replaced user interface. Unit will still not respond to commands. Control and UI are new but unit is still experiencing same result. Called techline. 7726070800. Techline recommended replacing console with new user interface cable. ; ordrng 1 W11112662 (CONSOLE )

Near Short Rd, Newark, NY 14513
Shaiman C.

Shaiman C.

DRYER KENMORE 110.7671269 "Igniter glows, but gas doesn’t light every time. Replaced coils. Unit testing good. ; used 1 279834 (COIL KIT) from stock"

Near Caroline St, Rochester, NY 14620
Evan E.

Evan E.

WASHER WHIRLPOOL WTW8040DW4 Replacing gear case due to seal going bad on gear case causing unit to produce loud squealing noise while spinning / agitating. Replaced gear case. Ran calibration cycle. Ran diagnostic cycle. Unit tested good

Near Harlowe Ln, Farmington, NY 14425
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF520PADW0 Customer stated that unit was not cleaning dishes. Upon inspection discovered that unit was displaying code 7-1 for no heat. Unit is displaying this code because wash motor is failing to move water through cabinet. Therefore cooling the water and shutting off the heater. Unit needs sump & motor. Replaced sump & motor. Ran diagnostic cycle. Cleared codes. Unit tested good

Near Filkins St, Fairport, NY 14450

View More