We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Webster, NY 14580
James
Job Details: 06/29/2022
Replaced rh gasket and molded with heat gun.
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near West Henrietta, NY
Jeremy
Job Details: 06/29/2022
"Found washer making noise coming from below washplate. Unable to remove washplate to further diagnose. Ordering washplate, gearcase, motor, pulley and basket.; ordrng 1 W10882404 (Washplate) and 1 W10883783 (Gearcase) and 1 W11178811 (Basket) and 1 W11189163 (Motor) and 1 W10882138 (Pulley)"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Rochester, NY 14608
Jeremy
Job Details: 06/29/2022
"Unit has F7E9 error code. Checked and found oil leaking from gearcase. Unit would need gearcase, slider and rotor. Cost of repair outweighs cost of new machine."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Pittsford, NY 14534
Jeremy
Job Details: 06/29/2022
Upon arrival unit had a finished load of laundry inside that was properly spun out. Removed laundry and ran diagnostics. Unit has F9E1 error. Ran diagnostic cycle and discovered excessive suds. Inspected drain pump filter and found excessive suds. Inspected air trap and found excessive suds. Customer is using detergent or products creating excessive suds inside washer. Machine is operating as expected.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Pittsford, NY 14534
Jeremy
Job Details: 06/29/2022
Found lid broken around left hinge. Ordering lid and hiinges.; ordrng 1 W11259006 (Lid) and 1 Sh15 (Shipping) and 1 WP8563965 (Left Hinge) and 1 WP8572974 (Right Hinge)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Victor, NY 14564
Jeremy
Job Details: 06/29/2022
Replaced slider gearcase and rotor for excessive knocking noise. Unit checks good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL DRYER
Model WED9400SW2
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/29/2022
Replaced broken heating element. Unit checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Webster, NY 14580
James
Job Details: 06/29/2022
Replaced gearcase and wash plate. Ran calibration and tested diagnostics cycle. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Rochester, NY 14621
James
Job Details: 06/29/2022
Hinges bending down into front panel so door wont close all of the way. Adjusted door now it closes properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14610
Andres
Job Details: 06/29/2022
Customer stated kickplate kept coming off and crispers we're cracked. Screwed in kickplate so it doesnt come off. Ordering two crispers.; ordrng 1 W11162443 (Crisper) and 1 W11162448 (Snack crisper)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM0
Near Geneseo, NY 14454
Jeremy
Job Details: 06/29/2022
Replaced drain pump for intermittent operation. Unit checks good.; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rochester, NY 14626
Dave L
Job Details: 06/29/2022
Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rochester, NY 14618
Andres
Job Details: 06/29/2022
"Replaced ice maker. Cycled it, ice maker called for water."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0K
Near Greece, NY 14626
Dave L
Job Details: 06/29/2022
Unit is leaking from the faucet dispenser again. Documented with tech line. Bezel is broken and will need to be replaced with the dispenser ; ordrng 1 W11569112 (Dispenser) and 1 W11550898 (Bezel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAH01
Near Rochester, NY 14607
Andres
Job Details: 06/29/2022
"Customer stated units lights went out. Diagnosed unit and noticed that the fresh food lights are flickering but the freezer light was completely out. Called tech line to ask if these are all in the same circuit, was told that yes they are. Ordering freezer light. Sr 7733992746; ordrng 1 W11104452 (Led light)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Rochester, NY 14612
James
Job Details: 06/29/2022
Replaced parts wnd tested. Leds functioning and icemaker cycled on its own. Tested dispenser.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Baldwinsville, NY 13027
Chuck
Job Details: 06/29/2022
Customer stated that the unit is not heating. Unit is still not getting 240v. I explained to the customer that he problem is with his line going to the unit and to have a electrician look at it. Unit tested good
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Baldwinsville, NY 13027
Chuck
Job Details: 06/29/2022
Customer was concerned about the drying times. No codes. I tested the moisture sensor and it tested good. I tested airflow and the the airflow tested bad with the vent hose on and good with the hose off. I explained to the customer that the problem is in his venting and i suggested that he call a vent cleaning service. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Victor, NY 14564
Dave F
Job Details: 06/29/2022
Replaced suspension. . Calibrated. Ran auto diagnostics. Ran towels in a load and ran on high spin . Unit tested good
We serviced a
KENMORE DRYER
Model 110.68932790
Near Pittsford, NY 14534
Dave F
Job Details: 06/29/2022
Replaced thermal fuse and made sure unit element is cycling on and off and it is . Unit tested good .; dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pittsford, NY 14534
Dave F
Job Details: 06/29/2022
Replaced evap cover and main control with dispenser control . Unit is now cooling as expected.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Manchester, NY 14504
Dave F
Job Details: 06/29/2022
Customer had rescheduled for the 6th of July ; schdld next appmnt for 7/6 WED !
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Farmington, NY 14425
Dave F
Job Details: 06/29/2022
Replaced evap fan and defrost thermistor. Tested unit. Tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZHV00
Near Canandaigua, NY 14424
Dave F
Job Details: 06/29/2022
Replaced both LeD freezer light bulbs . Lights are now working as expected.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Canandaigua, NY 14424
Dave F
Job Details: 06/29/2022
Replaced wash sump and main control . Tested in diagnostics and normal cycle unit is now working as expected.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Nunda, NY 14517
Dave F
Job Details: 06/28/2022
Unit has brass heater bushings W11540964 replaced heater and tested unit . Tested good ; used 1 W11537778 (ELEMENT) from stock
We serviced a
KENMORE DRYER
Model 110.68932790
Near Pittsford, NY 14534
Dave F
Job Details: 06/28/2022
Dryer not turning on . Has 240 volts thermal fuse was blown . Venting seemed to be ok . Vacuumed out the dryer and cleaned the lint . Needs thermal fuse WP3390719; used 1 WP3390719 (FUSE-THERMAL) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Syracuse, NY 13203
Chuck
Job Details: 06/28/2022
Replaced motor and blower wheel. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS
Near Baldwinsville, NY 13027
Chuck
Job Details: 06/28/2022
"Replaced sensor, sump and motor. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW
Near Clyde, NY 14433
Chuck
Job Details: 06/28/2022
"Customer stated that the issue was the same as last time, very noisy. I ran a diagnostic test cycle and discovered that the unit was only making a noise while agitating. I inspected unit and discovered coins stuck between the agitator and tub, i removed coins. I ran another diagnostic test cycle in which the noise was no longer present. Unit tested good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Stanley, NY 14561
Chuck
Job Details: 06/28/2022
Replaced heating element. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/28/2022
Customer stated unit will not fill. Checked and found F7E4 and F8E1 errors for shifter fault and slow fill. Found unit was not getting water. Customer stated there is a water main break and her house is with out water. Unable to fully diagnose due to no water supply.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/28/2022
"Unit will not power on, user interface is completely unresponsive. User interface is bad. Customer unhappy with cost of repair and that unit is not fixed after three attempts. Explained that unit has had different issues on all previous visits. Customer is not going to pay for repair."
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Farmington, NY 14425
Jeremy
Job Details: 06/28/2022
"Found idler bearing seized causing loud squealing noise. Replaced idler pulley, unit checks good.; used 1 279640 (PULLEY-IDLER) from stock"
Near East Rochester, NY 14445
Dave F
Job Details: 06/28/2022
Switched vans
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Irondequoit, NY 14622
Dave F
Job Details: 06/28/2022
"Unit was warm in both sections . Frost build up in freezer section . Heater is working , ordering control and defrost thermistor.; ordrng 1 WPW10384183 (thermistor) and 1 W11558182 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Palmyra, NY 14522
Jeremy
Job Details: 06/28/2022
Replaced Ice Maker for slow ice production.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14621
Andres
Job Details: 06/28/2022
Replaced outter tub. Put unit back together and tested it. Unit ran properly without any leaks.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Irondequoit, NY 14609
Andres
Job Details: 06/28/2022
Customer stated unit was not washing correclty. Found error codes F3E2 F2E1 F0E3. When I put unit into a diagnostic cycle I noticed that when It was trying to agitate impeller was not moving. I took off Impeller and noticed that teeth on gearcase and impeller were both worn out. Unit needs new gearcase.; ordrng 1 W11393685 (Gearcase) and 1 W10752283 (Impeller)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Fairport, NY 14450
Jeremy
Job Details: 06/28/2022
Customer stated broiler element would not turn off. Found when power is applied to range broiler would come on. Inspected wiring on back of unit. Found no shorted or broken wires. Broil element checks good for resistance. Found that control is sending voltage to broiler without user prompt. Recommend ordering oven control board.; rqstng P&A on 1 W11256088 (Control) and 1 Sh15 (Shipping)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Pittsford, NY 14534
Jeremy
Job Details: 06/28/2022
"Found that cook top ignitors would begin sparking after over heated up for some time. Ordering spark switch harness, spark module and oven control.; ordrng 1 W11376663 (Spark Switch Harness) and 1 WPW10475149 (Spark module) and 1 W11100100 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/28/2022
Replaced console for membrane pealing. Unable to check unit due to power outage in area.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBS3
Near Rush, NY 14543
Jeremy
Job Details: 06/28/2022
Ran diagnostic found F7E1 error code. Ran diagnostic cycle and found wash motor runs but does not pump water. Ordering motor.; ordrng 1 WPW10605057 (Motor and Sump) and 1 Sh15 (Shipping)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Churchville, NY 14428
Dave L
Job Details: 06/28/2022
"Replaced heater, timer, and motor, due to unit shutting off intermittently. .;; dspstn on spec-tagged invntry: 1 279827 MOTOR and 1 279838 ELEMENT"
We serviced a
KENMORE RANGE
Model 790774664803
Near Rochester, NY 14606
Dave L
Job Details: 06/28/2022
Replaced weak bake Ignitor. Unit tested ok. ; used 1 12400035 (IGNITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Rochester, NY 14606
Dave L
Job Details: 06/28/2022
Replaced fill tube heater and UI. Power cycled unit to clear ice maker error codes. Customer to monitor after 72 hours.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rochester, NY 14617
Dave L
Job Details: 06/28/2022
Unit is making a loud noise intermittently when it cycles on.Found right side leaning on cabinet opening. Feet were never properly planted on floor allowing it to vibrate. Leveled unit and moved it away from cabintery
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Rochester, NY 14617
Dave L
Job Details: 06/28/2022
Customer not satisfied with door. Door has been adjusted and cabinet has been shimmed. Ordering new door per customers request. ; ordrng 1 LW10856269 (Door)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Rochester, NY 14616
Dave L
Job Details: 06/28/2022
Customer concerned with noise during agitation. Found washplate bolt loose. Tightened bolt and went over use and care with customer. Recommending splitting heavy loads in half ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW00
Near Rochester, NY 14626
Dave L
Job Details: 06/28/2022
Customer did not have serialNumber on paperwork. Referred them back to dealer to get a valid POP they will have whirlpool set up a new dispatch with the correct info
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Rochester, NY 14611
Dave F
Job Details: 06/28/2022
"Replaced slides and door . Heated gaskets , unit is sealing ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ
Near Hilton, NY 14468
Dave L
Job Details: 06/28/2022
Replaced and molded torn right side fresh food gasket. ; dspstn on spec-tagged invntry: 1 W10830162 GASKET
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14612
James
Job Details: 06/28/2022
Cycles arent consistent. Bleach stains clothes when bleach isnt used. Towels getting tangled. Cant get unit into diagnostics. Drain and spin started wash cycle. 119v w proper ground. Ordering parts. ; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor) and 1 W11170645 (Acu) and 1 WP3951744 (Agitator)
We serviced a
WHIRLPOOL DRYER
Model WED8500DC0
Near Irondequoit, NY 14609
Andres
Job Details: 06/28/2022
"Customer stated unit was making clunking noise. Diagnosed unit and found pulley had fallen off. Had a pulley in my van so I replaced it. I also checked belt and noticed that it was severely cracked and about to break. Unit also needs a new belt.; ordrng 1 W10849499 (Belt), used 1 279640 (Pulley) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW0
Near Hilton, NY 14468
Dave L
Job Details: 06/28/2022
Agitator was stripped. Replaced agitator
We serviced a
KITCHENAID 50#IM 15' FS
Model KUID308HPS00
Near Pittsford, NY 14534
Dave F
Job Details: 06/28/2022
Product is located at 10277 glen grove point Hammondsport NY . Not this location.
We serviced a
MAYTAG REFRIGERATOR
Model MZD2665HEQ
Near Honeoye Falls, NY 14472
Dave F
Job Details: 06/28/2022
Found the condenser coil is vibrating . Customer was concerned unit was on its way out . Unit is now running as expected and well.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14612
James
Job Details: 06/28/2022
Mullion contacting door gasket and wont allow door to close unless left door is closed first. Adjusted hinges now doors close properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Penfield, NY 14526
James
Job Details: 06/28/2022
Replaced evap cover and control.
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Fairport, NY 14450
James
Job Details: 06/28/2022
Replaced rollers and idler pulley. Tested and verified operation. One year warranty on repair.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLBL6
Near Webster, NY 14580
James
Job Details: 06/28/2022
"Unit leaves water in bottom of unit. Found door binding and opening on it's own. Console torn and start button wirks intermittent. Need console, control panel and latch. ; ordrng 1 WP8270168 (Panel) and 1 W10775980 (Console) and 1 8193830 (Latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM0
Near Ontario, NY 14519
James
Job Details: 06/28/2022
Customer rescheduled for 7/1; ordrng 1 4317943 (Icemaker)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ontario, NY 14519
James
Job Details: 06/28/2022
Replaced heater and tested. Found no leaks. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400ESS01
Near Webster, NY 14580
James
Job Details: 06/28/2022
Compressor vibrates through cabinet of refrigerator. Adjusted refrigerant tubing and placed foam between compressor and tray. Noise went away. Rh gasket torn. Need gasket; ordrng 1 WP67006185 (Frame)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Webster, NY 14580
James
Job Details: 06/28/2022
Unit not consistently cold in ff section. Ff at 44 degrees set to 34. No frost pattern on ff evap. Called techline sr7733981744. They had me run test 4 and check temp in deli drawer. Temp was 40 with frost forming on ff evap. They said unit is functioning properly and milk spoiling is not good indicator of fridge cooling.
We serviced a
AMANA MICROWAVE
Model AMV2307PFS07
Near Rochester, NY 14615
Andres
Job Details: 06/28/2022
Customer stated unit was shutting off and not heating. Diagnosed unit but could not duplicate issue. I tested unit 4 different times with a glass of water. Water got boiling hot and unit did not shut off. customer is to monitor and let us know if issue occurs again.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Rochester, NY 14620
Andres
Job Details: 06/28/2022
I replaced fan and thermistor. When I went to test fan it did not turn on. I checked voltage going to fan and did have 14v DC so I wasn't sure why it wasn't turning on. I called tech line and was told to try and jump it but it was still not coming on. They had me take off back panel and checked if wires were sending signal to fan to turn on. unit has a broken wire inside cavity of unit that's not letting signal get through to fan. Unit was deemed unrepairable. Sr7733983419; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5200SQ0
Near Rochester, NY 14609
Andres
Job Details: 06/28/2022
Customer stated unit was moving around alot and hitting the sides of the unit. Diagnosed washer and found that the pads the base sits on are worn out and letting unit slide around.; ordrng 1 285744 (Pads) and 1 WP63907 (Spring suspension)
We serviced a
WHIRLPOOL OVEN
Model AGR6603SFS3
Near Rochester, NY 14618
James
Job Details: 06/24/2022
Unit will not spark in oven. Cook top works fine. Tested outlet. Reset power then bake igniter started functioning. Need control and dsi board. ; ordrng 1 W11162730 (Control) and 1 W11314380 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Webster, NY 14580
James
Job Details: 06/24/2022
Replaced fan and reset power. Fan turned on properly.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Baldwinsville, NY 13027
Chuck
Job Details: 06/24/2022
"Replaced control. I could not test unit because the outlet was not putting out 240v, the breaker was arching when i flipped it on, i turned off breaker and informed the customer about the issue, customer is having the electric looked at and will contact us if there is any issues with the unit after the outlet/breaker issue is corrected."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB
Near Syracuse, NY 13212
Chuck
Job Details: 06/24/2022
Customer stated that none of the burners would lignite. No codes. I found that customer was turning the burner knobs too fast and not giving the burners a chance to ignite. I showed the customer how to use the unit and to turn the burner knobs slowly to ignite. Customer instruct. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Syracuse, NY 13207
Chuck
Job Details: 06/24/2022
"Customer stated that unit would not drain. Upon arrival the tub was filled with water and the drain pump was on. Error codes F2E1-stuck key and F9E1-long drain. Drain pump is getting the proper voltage. Drain pump tested bad , replacing pump W10919003. Calibrated unit. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good"
We serviced a
WHIRLPOOL OVEN
Model CWE5800ACE
Near Syracuse, NY 13224
Chuck
Job Details: 06/24/2022
"Replaced sensor probe, unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Macedon, NY 14502
James
Job Details: 06/24/2022
Compressor drones like a fax machine. Adjusted condeser tubing and placed foam under it and noise went away. Adjusted wheels. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14612
Dave L
Job Details: 06/24/2022
Replaced bowed drain pan and removed moisture from fresh food compartment.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Fairport, NY 14450
James
Job Details: 06/24/2022
Ff door not sealing. Bushing damaged. Gasket torn. Icemaker not cycling. ; ordrng 1 LW10646224 (Door) and 1 WPW10715709 (Icemaker) and 1 WP2212648 (Cover)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH
Near Rochester, NY 14616
Dave L
Job Details: 06/24/2022
Customer is experiencing a leak in the basement. Found leak was coming from waste pipe upstairs through wall and pooling under dishwasher. Customer will need a plumber to investigate source
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Rochester, NY 14616
Dave L
Job Details: 06/24/2022
Replaced ice tube fitting due to flashing causing spray during fill. Removed ice from evaporator area. Tested ok. ; dspstn on spec-tagged invntry: 1 W11292468 FITTING
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near ,
Dave L
Job Details: 06/24/2022
Replaced left side fresh food gasket that was torn.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Rochester, NY 14624
Dave L
Job Details: 06/24/2022
Found door switch disconnected preventing use. Reconnected switch. Unit tested ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Fairport, NY 14450
James
Job Details: 06/24/2022
Unit would not drain even when cycle was cancelled. Customer said unit eventually drained yesterday. No errors. Drain clogged. Need hose; ordrng 1 8269144A (Hose)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Fairport, NY 14450
James
Job Details: 06/24/2022
K139AR0APL1Unit was making grinding noise and going away with doors open. Leds flickering and temperature inconsistent. Freezer fan and icemaker fan not running in Diagnostics. Freezer fan functions on its own during normal operation. Ordering icemaker fan and control. ; ordrng 1 W10846539 (Fan) and 1 W11224256 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED96HEAC1
Near Fairport, NY 14450
James
Job Details: 06/24/2022
Flaps that close when filter are removed broke off. Inspected unit and part is not critical to dryer operation. Customer opt not to repair. W10905013
We serviced a
WHIRLPOOL OVEN
Model WFE550S0LZ2
Near Churchville, NY 14428
Dave L
Job Details: 06/24/2022
Found open broil element. Replaced broil element. Oven tested ok. ; dspstn on spec-tagged invntry: 1 W10856603 ELEMENT- BROIL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Rochester, NY 14624
Dave L
Job Details: 06/24/2022
Removed ice from fresh food evaporator and installed drain pan kit. CompletelyFastened coil to rear cover. Removed allMoisture from fresh food compartment. Replaced shorted freezer led module. Customer to monitor for ice after 24 hours ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
MAYTAG DISHWASHER
Model MDB8979SEZ0
Near Spencerport, NY 14559
Dave L
Job Details: 06/24/2022
Lower rack is unusable Because the wheels are broken and getting fused to the heating element. Replaced wheel assembly. Unit tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYE4
Near Penfield, NY 14526
James
Job Details: 06/24/2022
Replaced pump and tested. Unit functions properly. One year warranty on repair.
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Rochester, NY 14618
James
Job Details: 06/24/2022
F9e1 long drain error. Tested diagnostics and found no issues. Cleaned pump and pressure hose but found no obstructions. Customer is to monitor. If problem persists order WPW10605427
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Dansville, NY 14437
Jeremy
Job Details: 06/24/2022
"Unit had F9E1 error code. Cleared drain hose with shop vac, unit ran as expected afterwards."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14618
James
Job Details: 06/24/2022
Unit was giving f1 error. Customer reset circuit breaker and it started working. Customer is to monitor if problem persists replace control.
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Rochester, NY 14618
James
Job Details: 06/24/2022
Pressure fault and communication fault. Disconnected pressure switch and reconnected. Cleared pressure hose and removed socks from drain pump. Tested diagnostics cycle successfully. If problem persists replace control.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Weedsport, NY 13166
Chuck
Job Details: 06/24/2022
"Customer stated that the gearcase was squeaking. Codes F7E5-shifter fault. I discovered that the noise was coming from the cam and belt . Replaced Cam W10721967 and belt WPW10006384. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good ; used 1 W10721967 (Cam), and 1 WPW10006384 (Belt) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304LPA
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/24/2022
"Customer stated unit would not turn on. Checked and found door latch removed from proper position and taped to inner door. Secured door latch properly, unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Canandaigua, NY 14424
Jeremy
Job Details: 06/24/2022
Found ice droplets forming on ceiling of freezer and upper part of shelves on freezer door. Found mullion slightly separated from liner causing possible air leak. Sealed gap in mullion with silicone. Customer will monitor.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Fairport, NY 14450
Jeremy
Job Details: 06/24/2022
Customer is going to change circuit breaker. If problem persists they will call to reschedule. No service needed at this time.
We serviced a
GE OVEN
Model JTP35SP1SS
Near Fairport, NY 14450
Jeremy
Job Details: 06/24/2022
Customer stated upper oven preheating slow. Found elements are heating. Unable to remove oven from due to the way cabinet is built. Customer is going to have cabinet changed to remove oven and will call to reschedule. Unable to correctly diagnose because oven cannot be removed at this time. Quoted for control board.; rqstng P&A on 1 WB27T11161 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD618ESS01
Near Mendon, NY 14506
Jeremy
Job Details: 06/24/2022
Found LED in freezer out causing all other LEDs to be dim or out. Service pointer W11606409 rev C states to replace all twelve LED modules with new part number W11484836. Parts and labor covered under S-code S84638.; ordrng 12 W11484836 (LED module)s
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM0
Near Geneseo, NY 14454
Jeremy
Job Details: 06/24/2022
Unit has same error codes as noted in last job. Found that drain pump impeller is seizing intermittently. Ordering drain pump.; ordrng 1 WPW10348269 (Drain Pump)
We serviced a
KENMORE DRYER
Model 110.6012511
Near Rochester, NY 14608
Andres
Job Details: 06/24/2022
"Customer stated unit was not working properly. Diagnosed unit and found that rollers are damaged badly also seal on back of drum fell off causing the drum and bulkhead to rub together and cut a whole through the bulkhead. Also belt is very worn and about to break. Unit needs new rollers,belt, drum and bulkhead. Gave customer a quote for repair but they denied it."