We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lyons, NY 14489
Dave
Job Details: 04/29/2021
"Replace gear case, cam, belt, actuator, hub, wash plate, capacitor. Calibrated unit and ran auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11454734 GEARCASE , used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Newark, NY 14513
Dave
Job Details: 04/29/2021
Replaced gearcase . Slider . Rotor and screw . Calibrated unit and ran auto diagnostics. Tested in high spin . Unit tested good .; dspstn on spec-tagged invntry: 1 W10752189 SCREW
We serviced a
WHIRLPOOL WASHER
Model WET4027EW1
Near Fairport, NY 14450
Steve
Job Details: 04/29/2021
Ordering agitator for clothing persistently; ordrng 1 W10881748 (Agitator)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Rochester, NY 14626
David
Job Details: 04/29/2021
Replace timer blower T-Stat motor due to incorrect heat. Dryer tested OK customer to monitor
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Fairport, NY 14450
Steve
Job Details: 04/29/2021
Found shaft on gearcase is moving up and down while agitating and causing noise. Ordering gearcase for shaft moving up and down; ordrng 1 W11393685 (Gearcase)
We serviced a
WHIRLPOOL DRYER
Model WED8500DC1
Near Newark, NY 14513
Dave
Job Details: 04/29/2021
"Replaced motor . Blower , six rollers and tension pulley . Belt . Tested unit . Tested good .; dspstn on spec-tagged invntry: 2 349241T ROLLER-SUPPORT 2PK , used 1 349241T (ROLLER-SUPPORT 2PK) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Rochester, NY 14619
Steve
Job Details: 04/29/2021
Found bake element is open. Ordering element. ; ordrng 1 W10779716 (Bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Rochester, NY 14624
Steve
Job Details: 04/29/2021
Found ice maker filling with very little water. Found braided line hooked to copper line. The copper line had better water flow than when it was hooked to braided line. Removed line. Temp in freezer was 0 degrees. Tested after to icemaker and the ice maker is filling now.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Spencerport, NY 14559
Evan
Job Details: 04/29/2021
Customer stating that unit will not produce ice and frost is forming in freezer. Called techline to document issue. Discovered with techline agent that ice box fan was not running causing issue with ice maker. Icebox is not maintaining temperature inside box causing low production. Referring to service pointer W10842568 for issue of ice forming in freezer. ; ordrng 1 W10846539 (ICE BOX FAN ) and 1 W10864519 (ADAPTER )
We serviced a
MAYTAG DRYER
Model MGD8630HW1
Near Spencerport, NY 14559
Evan
Job Details: 04/29/2021
"Customer stated that unit is still flashing f3e5 code for moisture sensor 2 shorted. ACU , main harness , front sensor harness both moisture sensors and inlet and outlet thermistor have all been previously replaced. Called techline to document issue due to multiple parts being replaced on unit. Techline is submitting unit to engineering for review of product due to same issue after multiple attempts at repair SR: 7730626748"
We serviced a
WHIRLPOOL OVEN
Model WEG750H0HZ0
Near North Chili, NY 14514
Steve
Job Details: 04/29/2021
Customer states the oven is leaking gas when sitting in standby and it builds over time. The line coming to oven is not leaking. Ordering gas valve regulator. ; ordrng 1 W10861656 (Gas regulator)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Clifton Springs, NY 14432
Dave
Job Details: 04/29/2021
F5E2 door lock error F6E3 ACU not hearing UI . Ordering door lock and UI ; rqstng P&A on 1 WPW10443885 (door lock)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Rochester, NY 14604
Evan
Job Details: 04/29/2021
Maintenance tech is not available rescheduling for 4/30 at 9 am ; schdld next appmnt for 4/30 FRI 9 am
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Clifton Springs, NY 14432
Dave
Job Details: 04/29/2021
Unit has over suds error code . Customer using to much soap . Causing some water out of the tub . Went over instructions on unit and best wash cycles . Customer instruct. Customer wanted new hoses to prevent any type of leaking from there . ; used 1 8212545RP (HOSE-FILL 2PK) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Rochester, NY 14607
Evan
Job Details: 04/29/2021
Replacing refrigerator door due to door being delivered with dent discovered that freezer door also has dent. Replaced refrigerator door ordering freezer door.; ordrng 1 LW10638683 (FREEZER DOOR )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Rochester, NY 14610
Tanner
Job Details: 04/29/2021
Q1 no Q2 no Q3 noReplaced door. Treated gasket with heat. Tested unit and unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near East Rochester, NY 14445
Tanner
Job Details: 04/29/2021
Q1 no Q2 no Q3 noComplaint of poor drying and door has no resistance. Customer provided part that had fallen off door. Friction sleeves have failed. Following stored errors: none.Ran auto diagnostic. Unit leaking through front door during diagnostic cycle. Dry element is on and vaporizes water. Observed unit with outter door off and water is leaking through bottom at wave break. Both spray arms working properly. Unit not tidal waving. Ordering new inner door. Friction sleeves. Element is drying to capacity. Reccomended rinse aid to assist in drying. ; ordrng 2 WP8268961 (Friction Sleeve)s and 1 W10860142 (Inner Door)
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Ontario, NY 14519
Tanner
Job Details: 04/29/2021
Q1 no Q2 no Q3 noUnit full of water. F9E1 error. Ran autodiagnostic and drain pump never starts. Put probes on drain circuit and drain getting 120 VAC when drain is requested. Needa new drain pump. Replaced drain pump. Tested unit via autodiagnostic and unit tested good.; used 1 WPW10605427 (PUMP) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Webster, NY 14580
Tanner
Job Details: 04/29/2021
Q1 no Q2 no Q3 noReplaced drain pump. Tested via autodiagnostic and unit tested good.
We serviced a
KENMORE COOKTOP
Model 917282800
Near Henrietta, NY 14467
Steve
Job Details: 04/29/2021
Found the bearing on the motor was bad. Quoted for motor and blower. The customer is going to replace.
We serviced a
AMANA REFRIGERATOR
Model ARB2214CW
Near Webster, NY 14580
Tanner
Job Details: 04/29/2021
Q1 no Q2 no Q3 noComplaint of no ice.Recorded following temp in freezer: -4.7 degrees F. Confirmed 120 VAC to IM when door switch closed. Jumped water circuit and unit receives water. Jumped harvest circuit and IM does not harvest. Ice motor has seized. Needs new Ice maker.Replaced Ice maker. Jumped harvest circuit and ice maker working properly. Advised customer to reject first batch of ice and allow 24 hours for Ice maker to be fully productive.; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS3
Near Hilton, NY 14468
David
Job Details: 04/29/2021
Unit is not cooling properly due to a failing a voltage control board. Verified diagnosis with Techline. Ordering high voltage control. Tech Line had me disconnect Molean in hopes it would return cooling in the meantime. Reconnect Molean and return visit; ordrng 1 WPW10310240 (Control) and 1 Shipping
We serviced a
MAYTAG COOKTOP
Model MGR5765QDW
Near Irondequoit, NY 14617
Evan
Job Details: 04/27/2021
Customer stating unit will not heat during bake cycle. Upon inspection discovered ignitor was failing to glow. Confirmed 120v at ignitor. Replaced ignitor. Tested unit. Ran preheat to 350. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Conesus, NY 14435
Dave
Job Details: 04/27/2021
Block and power cord melted . Repaired block . Customer needs to get new power cord . Unit should test good after customer gets new cord .
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Geneseo, NY 14454
Dave
Job Details: 04/27/2021
"Dryer is working . Checked dryer heater is good , unit power cord is good . Checked venting air flow . Venting flow was bad . Customer needs to clean venting . Gave tips on unit .customer instruct. Unit tested good ."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Pittsford, NY 14534
Dave
Job Details: 04/27/2021
Replaced lid lock. Calibrated unit and ran auto diagnostics. Unit tested good.; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Livonia, NY 14487
Dave
Job Details: 04/27/2021
"Replaced rollers and tension pulley . Unit tested good .; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER , used 2 349241T (ROLLER-SUPPORT 2PK) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS00
Near Churchville, NY 14428
Dave
Job Details: 04/27/2021
"Used nitrogen couldnt find leak . Called techline Sr 7730605734 . Didnt install evap or compressor. Installed uv drier .unit is cooling . I couldnt find any leaks . Customer will monitor unit . ; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS 1 W10913906 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Pittsford, NY 14534
Dave
Job Details: 04/27/2021
Replaced console and control . Tested unit . Tested good
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Pittsford, NY 14534
Tanner
Job Details: 04/27/2021
Q1 no Q2 no Q3 noReplaced UI. Now able to clear all errors in diagnostic. Tested unit and unit tested good.
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ01
Near Rochester, NY 14616
James
Job Details: 04/27/2021
Q1 n. Q2 n. Q3 n. Damper makes grinding noise. Replaced damper and tested. Unit functions properly. Labor paid on microwave work order. ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Hilton, NY 14468
David
Job Details: 04/27/2021
Customer is not getting any ice. Found e2 lost position error in diagnostics. The ice maker passed harvest test. Ice level sensor reading properly with freezer temps at -4. Cycled power to clear error. Proceeding with ice maker order ; ordrng 1 W11294907 (Ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14618
Tanner
Job Details: 04/27/2021
"Q1 no Q2 no Q3 noComplaint of upper rack not shutting properly. Binding of upper rails. Inspected unit and upper rack does not shut smoothly but does open smoothly. Found upper rails are contacting door gasket on both sides. Checked level of unit and front of unit pitched high but left to right perfectly level. Tub is not a perfect square causing rails to push outward incorrectly. Ordering new tub. Return with rails and new tub.; ordrng 1 WPW10681507 (Tub), dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Rochester, NY 14620
Tanner
Job Details: 04/27/2021
"Q1 no Q2 no Q3 noComplaint of grinding noise, metal on metal sounding. During spin. Ran autodiagnostic and during spin sound noise is present. This is sound of belt slipping. Inspected under carriage and belt fits but is easily removed and reinstalled. Belt should be taught enough that removal and reinstalling is more difficult. Ordering new drive belt.; ordrng 1 W11239857 (Belt), dspstn on spec-tagged invntry: 1 W10721967 CAM"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14617
David
Job Details: 04/27/2021
Replaced damaged drain hose. Unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Webster, NY 14580
James
Job Details: 04/27/2021
Q1 n. Q2 n. Q3 n. Replaced basket. Basket wouldn't seat fully. Replaced hub and calibrated. Ran drain and spin successfully. ; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG MW-HOOD COMBO
Model MMV4206FZ2
Near Rochester, NY 14616
James
Job Details: 04/27/2021
Q1 n. Q2 n. Q3 n. Unit not heating. Replaced magnetron and tested twice. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near East Rochester, NY 14445
Steve
Job Details: 04/27/2021
Found evaporator fan motor getting power but not running. Ordering fan. There is also a large chunk of ice around right top side of evaporator that will need to be removed with steamer. ; ordrng 1 W11024089 (Fan evap) and 1 Sh15 (Shipping)
We serviced a
MAYTAG WASHER
Model mvwx655dw0
Near Ontario, NY 14519
James
Job Details: 04/27/2021
"Q1 n. Q2 n. Q3 n. Unit not agitating. Replaced hub and ran calibration. Unit functions properly. ; ordrng 1 Sh15, dspstn on spec-tagged invntry: 1 W10528947 HUB"
We serviced a
KENMORE REFRIGERATOR
Model 106.58963701
Near Fairport, NY 14450
Steve
Job Details: 04/27/2021
Found defrost drain was plugged. Removed ice and s asked drain the drain is flowing now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Penfield, NY 14526
Steve
Job Details: 04/27/2021
Found motor not pushing water causing no wash. Replaced motor and the dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
We serviced a
AMANA MW-HOOD COMBO
Model AMV2307PFS4
Near Rochester, NY 14617
David
Job Details: 04/27/2021
Replaced control due to light not shutting off.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Pittsford, NY 14534
Steve
Job Details: 04/27/2021
Replaced user interface for randomly shutting off cycle mid cycle. The dishwasher tests good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14624
Evan
Job Details: 04/27/2021
Replacing door due to door not sealing properly. Replaced door. Heated gasket to confirm door was sealing properly. Unit tested good
We serviced a
GE WASHER
Model WSSH300G0WW
Near Rochester, NY 14610
Evan
Job Details: 04/27/2021
Customer stating they are experiencing same issue as before unit is not spinning out properly. Discovered that spin selector button had receded into cabinet causing unit to be stuck on low spin speed. Removed console and reseated button correctly. Customer now able to adjust spin speed. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Irondequoit, NY 14622
Evan
Job Details: 04/27/2021
Replacing damper due to damper motor producing noise while opening and closing. Replaced damper and tested. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10594329 CONTROL-DAMPER
We serviced a
JENN AIR REFRIGERATOR
Model JCB2388GRW
Near Webster, NY 14580
David
Job Details: 04/27/2021
Customer still concerned with temperature fluctuations re ordering thermostat. ; ordrng 1 WP61005651 (Control)
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS02
Near Rochester, NY 14611
Evan
Job Details: 04/27/2021
Replacing outer door glass on both doors due to unit being delivered with damaged glass on both doors. Replaced outer door glass. Unit tested good
We serviced a
MAYTAG RANGE
Model MER8674AB0
Near Webster, NY 14580
James
Job Details: 04/27/2021
Q1 n. Q2 n. Q3 n. Replaced bake element and tightened door handle. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Ontario, NY 14519
James
Job Details: 04/27/2021
Q1 n. Q2 n. Q3 n. Replaced valve and tested. No leaks found and water pressure is good from dispenser.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Rochester, NY 14606
Evan
Job Details: 04/27/2021
Replacing filter housing due to original filter housing causing filter to be stuck inside of it and customer not being able to change filter. Removed old housing and installed new housing.Tested unit at dispenser. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Rochester, NY 14606
Tanner
Job Details: 04/27/2021
Q1 no Q2 no Q3 noComplaint of intermittent power. Washer does not complete cycles. Following stored errors:F0E5 off balance loadF9E1 slow drainF0E2 over sudsF7E7 unable to reach top speedRan auto diagnostic and observed slow drain. Pump running but not productive. Found sock had fallen in between wash basket and tub and was obstructing drain. Removed sock. Tested unit via auto diagnostic and unit tested good. Slow drain causing unit not to reach top speed. Unit will cancel wash when top speed error is detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Webster, NY 14580
James
Job Details: 04/27/2021
Q1 n. Q2 n. Q3 n. Pantry drawer slides out on its own freezer led not turning on. Leveled feet and replaced led. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14626
James
Job Details: 04/27/2021
Q1 n. Q2 n. Q3 n. Replaced door and inspected. Still waiting on clip for trim panel. Send part to customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Fairport, NY 14450
David
Job Details: 04/27/2021
Replaced evaporator and compressor due to poor cooling. Unit began cooling after installation. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE
We serviced a
JENN AIR MICROWAVE
Model JMW3430DS03
Near Pittsford, NY 14534
Steve
Job Details: 04/27/2021
Replaced power supply and ui for randomly shutting off during cook. The ui came in incorrectly. Ordering another ui; schdld next appmnt for 5/3 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Rochester, NY 14626
James
Job Details: 04/27/2021
Q1 n. Q2 n. Q3 n. Unit leaking in freezer. Found defrost drain frozen. Defrosted drain. Customer is to monitor.
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Victor, NY 14564
Steve
Job Details: 04/27/2021
Found user interface getting power but not working. Ordering ui; schdld next appmnt for 4/29 THU !
We serviced a
GE WASHER
Model GTW490ACJ5WS
Near Rochester, NY 14606
Tanner
Job Details: 04/27/2021
"Instructions from GE techline on how to remove basket: 05716216Threads are reverse thread. GE techline advises use 1&5/16 socket on half inch torque gun to remove and reinstall basket. Provided part number for GE spec torque limiter. Under neath hex nut is a bezel washer and hub washer. Advised that once basket is removed the washers and hex nut should be replaced everytime. Ordering specialty hex nut driver, torque limiter. Ordering Hex nut and washers Hex nut and washers. ; rqstng P&A on 1 WH02X10364 (Washer Hub) and 1 WH01X26190 (Belleville washer) and 1 WH02X10363 (Hub Nut) and 1 WX05X10022 (1/2 drive socket for GE hub nut) and 1 WX05X10028 (GE torque limiter)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Rochester, NY 14612
Tanner
Job Details: 04/27/2021
Q1 no Q2 no Q3 noComplaint of load going off balance. It occurs on various loads. Not every time. Once off balance unit will not complete spin. Clothes wet at end of cycle.Following stored errors:F0E5 off balance load.Ran autodiagnostic. Completed without issue.SR7730605510- Techline advised to run following tests-Shock test: Test each corner. Recoil of each shock should be smooth and consistent-Ensure balamce ring has fluid. -Tub is perfectly circleUnit passed all above tests. Ran small mixed load of towels on power wash with deep water.once unit past wash cycle ran drain and spin and unit tested good. Rviewed use and care with customer to ensure load selection matches what is being washed. Reccomended deep water wash so that each garment is completely saturated each wash.
We serviced a
GE REFRIGERATOR
Model GSS25LSLJCSS
Near Rochester, NY 14619
David
Job Details: 04/27/2021
Replaced open fan motor. Unit tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5NHAXSY01
Near Rochester, NY 14612
James
Job Details: 04/27/2021
Q1 n. Q2 n. Q3 n. Replaced control board and unit began cooling once plugged in.
We serviced a
WHIRLPOOL DRYER
Model LGC6848AQO
Near Rochester, NY 14610
Evan
Job Details: 04/27/2021
Customer stated that unit would not heat but was still tumbling. Checked thermal fuse for continuity. Discovered that fuse tested open. Replaced fuse. Tested unit. Confirmed that heat was cycling on and off properly. Unit tested good ; used 1 WP3392519 (FUSE-THERMAL) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Victor, NY 14564
Steve
Job Details: 04/27/2021
Found actuator arm came out of cam. Move arm back into cam. Ordering actuator. ; ordrng 1 W10913953 (Actuator)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Victor, NY 14564
Steve
Job Details: 04/27/2021
Replaced main control and actuator for shorted actuator and control. . The washer tested good. ; dspstn on spec-tagged invntry: 1 W11162438 CONTROL and 1 WPW10006355 ACTUATOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14624
David
Job Details: 04/27/2021
Replaced noisy damper
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Canandaigua, NY 14424
Steve
Job Details: 04/27/2021
Replaced belt and cam for squealing. The washer is working as expected. ; dspstn on spec-tagged invntry: 1 W10721967 CAM
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Irondequoit, NY 14617
Tanner
Job Details: 04/27/2021
Q1 no Q2 no Q3 noReplaced lower harness. Replaced shifter. Tested via autodiagnostic and unit tested good. Customer to continue to monitor.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
JENN AIR OVEN
Model JJW3830WP02
Near Brockport, NY 14420
David
Job Details: 04/23/2021
The upper cooling fans are very loud after the oven heats up . Ordering both blowers. ; ordrng 1 WPW10273667 (Fan right) and 1 WPW10273666 (Fan left) and 1 Shipping
We serviced a
WHIRLPOOL OVEN
Model WFE515S0EW0
Near Hamlin, NY 14464
David
Job Details: 04/23/2021
Light had stopped working since last repair. Customer unable to remove lens. Replaced bulb. Unit tested on; used 1 8009 (Bulb) from stock
We serviced a
WHIRLPOOL DRYER
Model LE7810XPN0
Near Rochester, NY 14612
David
Job Details: 04/23/2021
Replaced drum rollers. Tested vent. Venting tested poor. Removed section of venting to improve airflow. Unit tested good
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Rochester, NY 14626
David
Job Details: 04/23/2021
Found unit unresponsive. Control is energizing both the motor windings at the same time. This is shutting the unit down. Replaced control. Calibrated and tested. Unit tested ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rochester, NY 14612
David
Job Details: 04/23/2021
Customer is no longer able to use the oven light due to a failed bulb. Tested with new bulb. Oven light working ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Canandaigua, NY 14424
Steve
Job Details: 04/23/2021
Found the shroud fastener screw was stripped and not holding shroud. Fastened shroud with wider screw and wire. On testing the washer squealed loudly. Ordering cam and belt. ; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Rochester, NY 14624
David
Job Details: 04/23/2021
Customer is concerned with items freezing in the fresh food section. Found freezer temperature at -2 and fresh food compartment at 25. Removed foil tape from air returns. Thermistor not reading consistently. Ordering control and thermistor ; ordrng 1 W11353813 (Control) and 1 W11438736 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Canandaigua, NY 14424
Steve
Job Details: 04/23/2021
"Replaced ice maker for sporadic ice production. Ordering separator for warm air entering ice bin. Ordering ceiling cover for filter door not staying closed and broken tap on left that holds cover in place. ; ordrng 1 WPW10616134 (Seperator) and 1 WPW10575423 (Cover), dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM01
Near Macedon, NY 14502
Steve
Job Details: 04/23/2021
Replaced water valve and found the fill tube was still frozen. Removed ice in fill tube and tested. The ice maker is now calling for water.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Pittsford, NY 14534
Steve
Job Details: 04/23/2021
Replaced upper spray arm for broken arm. Replaced soap dispenser for rinse agent door missing. Removed and reinstalled upper rack for wheels not in track on left.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEW3
Near Fairport, NY 14450
Steve
Job Details: 04/23/2021
Found the evaporator was not defrosted. Removed all frost and ice around top right side of evaporator compartment and found the thermistor wire was broken. Repaired wire and the refigerator is cooling as expected
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Rochester, NY 14618
Steve
Job Details: 04/23/2021
Replaced drain pump. Vacuumed out drain lines for restrictions. The washer is now draining.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2067AEQ
Near Pittsford, NY 14534
Steve
Job Details: 04/23/2021
Replaced water valve for leaking at dispenser.
We serviced a
WHIRLPOOL OVEN
Model WFE540H0AS1
Near Henrietta, NY 14467
Steve
Job Details: 04/23/2021
Replaced broken bake element for no bake. The oven is heating as expected now.
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AB0
Near Penfield, NY 14526
James
Job Details: 04/23/2021
Q1 n. Q2 n. Q3 n. Bake element broken. Replaced element and tested. One year warranty on repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Penfield, NY 14526
James
Job Details: 04/23/2021
Q1 n. Q2 n. Q3 n. Unit not washing dishes. Top rack falls. Filter not screwing in. Manifold seal broken. Found wash pressure too low to rotate spray arms. Adjuster cover warped causing it to fall off. Need parts; ordrng 1 WPW10340542 (Manifold) and 1 WPW10250162 (Cover) and 1 W10902372 (Pump) and 1 W10872845 (Filter)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH0
Near Penfield, NY 14526
Tanner
Job Details: 04/23/2021
Q1 no Q2 no Complaint of no wash or dry. Following stored errors:F7E1 drying faultCleared errors. Ran auto diagnostic and heat turns on without issue. Wash motor runs. Diverter is heard alternating between top and bottom spray arms. Water fill and temp is good. Inspected spray arms for clogged debris and found none. Tested dispenser multiple times through diagnostic and dispenser tested good. Customer using soap pods. Poor drying can cause water spotting. Element reenabled. Dishwasher should clean dishes properly.
We serviced a
WHIRLPOOL WASHER
Model wfw94hexw2
Near Fairport, NY 14450
Tanner
Job Details: 04/23/2021
Q1 no Q2 no Q3 noComplaint of unit not finishing wash cycles. Following stored errors:F8E1 long fillF0E1 load in unit during clean cycleRan auto diagnostic and valves hum unit never fills. Checked water supply and foumd flood safe water hoses used to connect wter supply. Recent plumbing work cut pressure to valves causing them to close. Following instructions on hoses was able to reopen valves. Discussed pros and cons of flood safe and customer opted to replace with standard rubber hose supply lines. Tested unit and unit tested good.; used 1 TJ725RBFFP () from stock
We serviced a
MAYTAG WASHER
Model mhw3505fw0
Near Fairport, NY 14450
Tanner
Job Details: 04/23/2021
Q1 no Q2 no Q3 noComplaint of no operation. F5E3 error.Plugged in machine. Unit attempts to unlock but stays locked. F5E3 error prompts. Lock mechanism has failed shut. Manually actuated lock to open door. Needs new latch.; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Irondequoit, NY 14622
David
Job Details: 04/23/2021
Customer concerned with chattering noise in the fresh food section. The ice is also not shitting off on its own and overflowing. Found that the air damper is noisy and the nail arm was not correctly installed. Reinstalled bail arm. Ordering damper motor. ; ordrng 1 WPW10594329 (Damper)
We serviced a
WHIRLPOOL WASHER
Model WED5620HW2
Near Rochester, NY 14610
Tanner
Job Details: 04/23/2021
Q1 no Q2 no Q3 noComplaint of no operation. Initially unit was unresponsive. While pressimg power button unit counted down '3..2..1..' And control lock turned on. The control lock was on during first service call even though customer never intended. No stored errors and encoder test passes but the extra rinse key must be sticking down. Ordering new control panel.; ordrng 1 W11314470 (User Interface)
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Pittsford, NY 14534
Tanner
Job Details: 04/23/2021
Q1 no Q2 no Q3 noReplaced gearcase and slider. Calibrated unit. Tested via auto diagnostic and unit tested good. Cleaned oil off of rotor and harness guard. Any oil on bottom of machine in future service calls would be from this gearcase installed today.
We serviced a
WHIRLPOOL OVEN
Model WFE715H0ES0
Near Rush, NY 14543
Steve
Job Details: 04/23/2021
Replaced bake element for broken element. The oven is now heating.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Penfield, NY 14526
James
Job Details: 04/23/2021
Q1 n. Q2 n. Q3 n. F5e2. F0e1. Complaint of drain pump running after cycle is complete. Tested diagnostics cycle and all components functioned properly. Ran drain and spin and tub shakes violently. Inspected bellows for rips. Need controls. ; ordrng 1 W11322883 (Acu) and 1 W11325572 (Ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Ontario, NY 14519
James
Job Details: 04/23/2021
Q1 n. Q2 n. Q3 n. Front left ceiling led defective. Replaced led and light turned on. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Rochester, NY 14608
Tanner
Job Details: 04/23/2021
Customer not home; schdld next appmnt for 4/22 THU PM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Rochester, NY 14606
David
Job Details: 04/23/2021
Customer concerned with freezing items in the fresh food section. Fresh food at 34 but set at 42. Freezer at -6 thermistor checking in range. Ordering control and air damper; ordrng 1 W11043763 (Control) and 1 WPW10196393 (Damper)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Rochester, NY 14619
Tanner
Job Details: 04/23/2021
Q1 no Q2 no Q3 noComplaint of poor spin. Following stored errors:F0E3 over load errorRan auto diagnostic and at end of cycle spin comes to complete stop and F6E3 error prompts. ACU communication error. Replaced ACU. No longer communication error however noise still heard at end of spin. Inspected under unit found rotor bolt had fallen out. Fastened rotor to gear shaft. Tested unit and unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Rochester, NY 14618
Evan
Job Details: 04/23/2021
Replacing drain pump due to original pump overheating during express wash cycle causing unit not to drain at the end of cycle. Replaced pump. Tested unit multiple times. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Rochester, NY 14614
Evan
Job Details: 04/23/2021
Customer stated that unit was leaking. Check for error codes. Unit did not have any codes present. Unit is stacked. Slide unit out to inspect hose connections. Discovered that drain hose clamp was loose and was also not seated into stand pipe properly. Tightened hose and ziptied hose into stand pipe to prevent issue from happening again. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Rochester, NY 14615
James
Job Details: 04/23/2021
Q1 n. Q2 n. Q3 n. Unit not washing. Found debris in drain pump and float switch disconnected from tray. Removed debris and reinstalled float switch. Tested for leaks. Unit functions properly.
We serviced a
MAYTAG REFRIGERATOR
Model MBF1953DEH00
Near Rochester, NY 14616
James
Job Details: 04/23/2021
Q1 n. Q2 n. Q3 n. Replaced freezer harness and ohmed heater. Defrosted evap. Customer is to monitor temp and ice production.