Near Pittsford, NY 14534
Dave F
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Replaced water valve and water tube due to leaking . Tested unit tested good .
Near Canandaigua, NY 14424
Steve
Job Details: 01/03/2020
DRYER WHIRLPOOL MEDZ600TW2 Found f01 error code for main control failure. Ordering control; rqstng P&A on 1 WPW10111606 (cntrl-elec)
Near Hilton, NY 14468
Dave L
Job Details: 01/03/2020
DRYER MAYTAG MEDB835DW4 Replaced catch due to door not closing. Door operating properly. Checked venting with tester. Vent tested good; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH
Near Rochester, NY 14605
Dave L
Job Details: 01/03/2020
WASHER FRIGIDAIRE FAFW4011LW0 Key pad has a stuck key and is pausing the unit. Unable to start the unit. Door lock is damaged. Quoted for controls and door lock. Customer is going to replace the unit
Near Rochester, NY 14608
Dave L
Job Details: 01/03/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 Found freezer door ajar causing slow ice production. Adjusted rails so door would just. Jumped thermostat on ice maker. Ice maker harvested and filled. Customer to monitor
Near Rochester, NY 14609
Dave L
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM00 Replaced ice bin and broken thermistor cover.
Near Rochester, NY 14620
Dave L
Job Details: 01/03/2020
RANGE GE JGB285DETBB Checked top burners for improper combustion. Issue has gone away before arrival. Unit operating as expected.
Near Rochester, NY 14620
Dave L
Job Details: 01/03/2020
REFRIGERATOR GE 106.749694 The RC compartment is not cooling due to an open fan motor. 120VAC to windings. Replaced evaporator fan motor. Unit tested good; dspstn on spec-tagged invntry: 1 WPW10189703 MOTOR-EVAP
Near Pittsford, NY 14534
Dave F
Job Details: 01/03/2020
OVEN-MW COMBO WHIRLPOOL WOC75EC7HS00 Replaced the control and user interface. Due to not operating correctly. Tested unit .tested good .
Near Henrietta, NY 14467
Dave F
Job Details: 01/03/2020
OVEN-MW COMBO MAYTAG MMV1174FZ3 "Unit turn table making some noise . Cleaned the rollers and the glass . . Sounds is just the glass plate moving around . Unit tested good . ; (created new UIS, deleted prior attachment to UisID 58440)"
Near Canandaigua, NY 14424
Steve
Job Details: 01/03/2020
RANGE WHIRLPOOL WFE525S0HT0 Replaced cooktop for cosmetic damage in first 30 days. The cooktop checks good.
Near Phelps, NY 14532
Steve
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced freezer led for no light in freezer and FF light was dim. The lights tested good. ; used 1 W11205083 (MODULE) from stock
Near Newark, NY 14513
Steve
Job Details: 01/03/2020
DISHWASHER MAYTAG MDB4949SDE2 Replaced drain pump for slow drain. Pump is covered under part warranty. The dishwasher filled and drained multiple times properly. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
Near Marion, NY 14505
Steve
Job Details: 01/03/2020
REFRIGERATOR FRIGIDAIRE FGHF2344MP0 Defrosted evaporator and replaced open defrost thermostat for not cooling open FF section. The refrigerator tests good ; used 1 WP4387490 (DEFROST TSTAT 50) from stock
Near Macedon, NY 14502
Steve
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL ED2VHEXTQ01 The refrigerator is not defrosting. Bimetal and heater tests good. The u it needs a control. Defrosted unit for customer and he is going to replace.
Near Fairport, NY 14450
Steve
Job Details: 01/03/2020
DISHWASHER MAYTAG MDB8959SFZ4 Removed drain line from disposal and tested drain function . The water drained as expected multiple times from dishwasher. No problems found.
Near Honeoye Falls, NY 14472
Dave F
Job Details: 01/03/2020
RANGE KENMORE 790.910696 Replaced control due to unit not heating . Tested unit tested good .
Near Rochester, NY 14606
Shaiman
Job Details: 01/03/2020
RANGE KENMORE 362.62781 Bake element was missing. Installed bake element. Unit tested good.
Near Rochester, NY 14611
Shaiman
Job Details: 01/03/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Customer states unit would not fill with water. 6-4 error code stored. Started unit in regular wash cycle, no water was entering unit. Inspected the wiring going to the inlet valve. The harness was not plugged in all the way going to the valve thus power was being sent to the valve. Secured the harness. Unit then begin filling with water and spraying as it should. No further repair necessary."
Near Irondequoit, NY 14617
Dave L
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL MBF1958FEZ03 Freezer was not shutting due to wire rack being installed crooked. Adjusted rack so the door would seal.
Near Rochester, NY 14609
Evan
Job Details: 01/03/2020
DISHWASHER KITCHENAID KDFE104HPS0 Customer stated that unit will not drain. Upon inspection discovered that check valve for drain line was not opening. Tested check valve and ran test cycle. Unit is now draining. Confirmed function multiple times. Unit tested good
Near Webster, NY 14580
Dave L
Job Details: 12/31/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 7726760485Unit is still turning on and off. Replaced control per Techline. Went through and disconnected loads with tech line to identify problem. Unable to change issue. Tech line wants the UI replaced ordering UI. ; ordrng 1 W11228269 (panel-ui)
Near Irondequoit, NY 14617
Dave L
Job Details: 12/31/2019
WASHER GE GTW460ASJ4WW Replaced leaking fill valve customer to monitor. ; used 1 SH1500 (SHIPPING&HANDLING) from stock
Near Webster, NY 14580
Dave L
Job Details: 12/31/2019
REFRIGERATOR KITCHENAID KRFF300ESS01 Replaced RH door due to broken hinge. Door tested good
Near Webster, NY 14580
Dave L
Job Details: 12/31/2019
OVEN WHIRLPOOL WOS97EC0HZ01 Replaced UI and control due to unit shutting off on its own. Customer to monitor
Near Rochester, NY 14607
Dave L
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced evap and compressor due to compressor burn out. Unit began cooking after install
Near Macedon, NY 14502
Dave F
Job Details: 12/31/2019
DISHWASHER MAYTAG MDB8979SEZ0 "Adjusters are broken due to track failure . Ordering new adjusters WPW10609578 , WPW10609579 . Bring tracks with me . Using s code S22916; ordrng 1 WPW10609578 (adjuster) and 1 WPW10609579 (adjuster), dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"
Near Farmington, NY 14425
Dave F
Job Details: 12/31/2019
DISHWASHER KITCHENAID KDTE334GPS0 Found debris in drain pump . Removed debris .tested unit found that the drain was fairly slow . Customer will seek plumber . Unit tested good.
Near Victor, NY 14564
Dave F
Job Details: 12/31/2019
DISHWASHER MAYTAG MDB8959SFZ4 Replaced tracks and adjusters on both sides of the unit . Tested unit in auto diagnostics . Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Webster, NY 14580
Dave F
Job Details: 12/31/2019
RANGE KITCHENAID KGSC308LSS0 F2 E1 error code .techsheet says check connections to glass console . Reseated connections and power cycled unit . Unit tested good .
Near Webster, NY 14580
Dave F
Job Details: 12/31/2019
RANGE KITCHENAID KSDB900ESS3 Right front burner did not have the correct burner cap . Found the other cap was on the left front . Switched caps . Tested unit .tested good .
Near Penfield, NY 14526
Dave F
Job Details: 12/31/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Freezer temperature is -1 . Fresh food is 45 degrees. Found ice buildup in back of fridge and over evaporator in FF section. Tested thermistors . Test 1,2,39 tested good. Steam melted ice on evaporator . Secured evap thermistor with foil tape and zip tie. Ran tested four .Monitored evaporator to observe standard frost pattern. Unit tested good."
Near Webster, NY 14580
Steve
Job Details: 12/31/2019
DRYER FRIGIDAIRE AEQ8000FS0 Found blower wheel separated from motor causing excessive noise. Found upper seal is worn causing screeching. The bearing housing on the back is almost worn enough to start causing damage to bearing. Quoted for all to repair. ; rqstng P&A on 1 131775600 (blwr housing w/wheel) and 1 134440200 (seal felt upper) and 1 5303281153 (bearing kit-rear)
Near Fairport, NY 14450
Dave F
Job Details: 12/31/2019
DISHWASHER KITCHENAID KDPE234GPS0 Unit leaking from front . Used clear door on dishwasher found that the lower spray arm had a crack in it on one of the welds. Replaced lower spray arm with W11101428 and tested unit in diagnostics unit tested good .
Near Webster, NY 14580
Steve
Job Details: 12/31/2019
DRYER WHIRLPOOL WGD5800SW0 "Ordering maintenance kit to replace rollers,belt and idle for thumping while running ; ordrng 1 4392065 (dryer repair kit)"
Near Caledonia, NY 14423
Steve
Job Details: 12/31/2019
WASHER WHIRLPOOL WFW72HEDW0 Found trap on back of unit was obstructed causing no fill error code and the washer would not finish cycle. The washer tested good.
Near Rochester, NY 14623
Steve
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Tested unit and it started right and is cooling. All lights and fans are working. The refrigerator tests good
Near Rochester, NY 14623
Steve
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Installed center hinge, shim and freezer door and top hinge shim for missing parts. Gasket checked good. ; used 2 WP489467 (WASHER) from stock"
Near Pittsford, NY 14534
Steve
Job Details: 12/31/2019
RANGE WHIRLPOOL WGE745C0FS01 Replaced bake element for unusual smell when cooking. Tested and found no unusual smell. The range heated as expected.
Near Rochester, NY 14616
Shaiman
Job Details: 12/31/2019
WASHER WHIRLPOOL WFW75HEFW0 "Customer states unit is displaying the same error codes as before; F9E1. Upon arrival, unit had clothes in it with an excessive amount of suds. F9E1 error code stored. Ran unit through an auto diagnostic cycle. Unit is still draining slow. Replacing drain pump. ; ordrng 1 WPW10605427 (DRAIN PUMP)"
Near Webster, NY 14580
Steve
Job Details: 12/31/2019
WASHER MAYTAG MVWB725BW0 Found bearing loud and a metal scraping sound also when stopping. Found metal shavings in motor. Removed shavings and metal scraping persists. The unit need bearing and motor. May also need rotor. The cost of repair will outweigh new machine. Customer is going to replace. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Near Rochester, NY 14624
Shaiman
Job Details: 12/31/2019
DRYER MAYTAG MDE6000AYW Unit makes a loud noise during use. Both support rollers have failed. Replaced rollers. Unit tested good. ; used 1 SH1500 (SHIPPING&HANDLING) from stock
Near Rochester, NY 14615
Shaiman
Job Details: 12/31/2019
RANGE WHIRLPOOL WFE505W0JS0 Replaced switches and console. Knobs are still missing. Ordering knobs. ; rqstng P&A on 4 W11158169 (KNOBS)s
Near Rochester, NY 14606
Shaiman
Job Details: 12/31/2019
WASHER WHIRLPOOL WFW75HEFW0 "Customer states unit stops midcycle. F9E1 F3E1 F5E4 error codes stored. Cleared codes and ran a test verification cycle. During that cycle, unit was draining very slow. Drain pump was severely clogged & damaged. Replaced drain pump. Repair successful. ; used 1 WPW10605427 (PUMP) from stock"
Near Rochester, NY 14613
Shaiman
Job Details: 12/31/2019
DRYER AMANA NED4655EW1 Replaced top locks and lid. Repair successful.
Near Irondequoit, NY 14609
Dave L
Job Details: 12/31/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced compressor due to unit not cooling.Customer to monitor customer was not home for a signature
Near Pittsford, NY 14534
Dave F
Job Details: 12/31/2019
RANGE KENMORE 790.7423231 Unit had no power going to it . Found a GFCI in the kitchen was tripped . Reset GFCI tested unit . Tested good .
Near Canandaigua, NY 14424
Dave F
Job Details: 12/31/2019
RANGE WHIRLPOOL MER8775AS0 Found the bake element was broken in half . Ordering new element. Element is covered by unit warranty .; ordrng 1 W10779716 (elmnt-bake)
Near Pittsford, NY 14534
Steve
Job Details: 12/31/2019
WASHER WHIRLPOOL WFW75HEFW0 Replaced main control for not spinning out properly. It spun out properly on testing. The dryer on top of it has no feet. Padded bottom with foam to prevent vibration. If the unit vibrates to much the customer will have to get feet for dryer.
Near North Chili, NY 14514
Shaiman
Job Details: 12/31/2019
DISHWASHER MAYTAG MDB4949SHZ0 Replaced control board. Unit tested good.
Near Churchville, NY 14428
Steve
Job Details: 12/31/2019
OVEN MAYTAG MER6600FZ2 Replaced both hinges for door not closing. The door tested good. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE
Near North Chili, NY 14514
Shaiman
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW4816FW2 "Customer reports the unit fills with water, but doesn’t agitate, and gets stuck in the rinse cycle. F7E1 error code stored. Ran auto verification test cycle. Unit only hums when attempting to agitate, and does not spin either. Shifter seems to be working as it should. Basket spins freely. Oil is also leaking from the gear case. Motor, gear case, and capacitor should be replaced. Customer declined further repair."
Near Rochester, NY 14612
Dave L
Job Details: 12/24/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 Replaced freezer door due to damaged harness.
Near Rochester, NY 14612
Shaiman
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW4815EW0 "Customer states unit will not turn on after repair. Unit was in sensing upon arrival. No error codes stored. Unit completed auto test with no issues. However, when in a normal wash cycle, the machine locked the lid, began agitating, then spun out all within the sensing cycle. Control board needs to be replaced. ; ordrng 1 W10711300 (CONTROL)"
Near Irondequoit, NY 14617
Shaiman
Job Details: 12/24/2019
WASHER MAYTAG MVWC200XW1 "Customer reports unit will fill, but won’t agitate, and doesn’t fill all the way up during rinse for normal & delicate. One time event of a burning smell after multiple loads. F0E4 F7E5 error codes stored. Contacted the manufacturer technical support line. Agent suggests the control board, water inlet, shifter, and/or capacitor should be replaced. Unit completed an auto test, but agitation sounded weak. Further diagnosis discovered the smell is emitting from the motor. Shifter seems to be working as it should, same with the inlet valves. Suspecting a fail in the control board is causing the no fill during rinse & the little to no agitation. Motor and capacitor should also be replaced. SR: 7726713059; ordrng 1 W10393483 (CONTROL) and 1 W10804665 (CAPACITOR ) and 1 WPW10006416 (MOTOR) and 1 WPW10432353 (INLET VALVE ASSEMBLY )"
Near Rochester, NY 14612
Dave L
Job Details: 12/24/2019
DRYER WHIRLPOOL MGDC215EW2 Replaced timer due to aBroken shaft. Unit tested good
Near Rochester, NY 14626
Dave L
Job Details: 12/24/2019
REFRIGERATOR MAYTAG MFI2569VEM0 Replaced control wpw10312695 due to unit not cooling. Unit tested good. S/C paid on 10/30; pckd up 1 WPW10312695 (electronic control)
Near Irondequoit, NY 14609
Dave L
Job Details: 12/24/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Compressor is running but not cooling. Another company had replaced the compressor a fewDays agoAnd the unit never cooled. Suspecting that the compressor was damaged during install scheduled for 1/2/20; ordrng 1 W11025999 (compressor)
Near Rochester, NY 14620
Dave L
Job Details: 12/24/2019
RANGE FRIGIDAIRE FFEF3018LBG Replaced door seal on oven door.
Near Webster, NY 14580
Dave L
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB Checked unit for abnormal noises. Noise customer is hearing is just the refrigerant boiling off after the compressor shuts off. Went over use and care with the customer
Near West Henrietta, NY 14586
Steve
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Replaced ice maker for not returning to home position during testing. Same result. Thermistor tests open. The harness had been repaired while under warranty. The unit needs a door due to broken harness. ; (created new UIS, deleted prior attachment to UisID 58241), rqstng P&A on 1 LW10691266 (Freezer door SS)"
Near Honeoye Falls, NY 14472
Steve
Job Details: 12/24/2019
DRYER WHIRLPOOL WGD4616FW1 "Replaced rollers and idler for squeaking. After install the unit has a ticking sound. Ordering another maintenance kit. ; ordrng 1 4392065 (Maintenance kit), used 1 4392065 (Maintenance) from stock"
Near Rochester, NY 14616
Shaiman
Job Details: 12/24/2019
WASHER ROPER RTW4516FW2 "Customer reports the unit does not function correctly when using heavy and bulky sheets wash functions. F8E1 error codes stored. Called for hot and cold water and manual diagnostics. Cold water came out at less pressure than usual, but no hot water was being dispensed. The hot water valve could be heard operating. Hot water was not coming out of the hose either. Suggested customer to have the water valves/water lines checked in the home. Will continue diagnosis when issue is resolved."
Near Pittsford, NY 14534
Steve
Job Details: 12/24/2019
WASHER WHIRLPOOL WFW75HEFW0 Sr#7726716541Ordering control for erratic spin and clothes not spinning out. ; ordrng 1 W11201274 (ACU)
Near Macedon, NY 14502
Steve
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRV976FDEM01 Found no lights on in refrigerator and freezer is 40. Removed power to pantry door. Then reset power to refrigerator. Lights came on. Removed back wall in freezer and tested. The evaporator is cooling but only half frost pattern. Customer is going to monitor until morning. If lights go out again order harness. If temp is to high in the freezer. It will need sealed system work. ; rqstng P&A on 1 W10512203 (harns-wire)
Near Pittsford, NY 14534
Steve
Job Details: 12/24/2019
WASHER WHIRLPOOL GHW9100LW1 Found tide pods stuck in dispenser. Removed tide pod and the washer filled as expected.
Near Farmington, NY 14425
Steve
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDT750SAHZ Rescheduled custom for Saturday appt; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Near Farmington, NY 14425
Steve
Job Details: 12/24/2019
WASHER WHIRLPOOL WFW83005W05 Found front left leg was raised up causing u it to bounce. Lowered legs and fastened with nut. The washer tested good.
Near Webster, NY 14580
Evan
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW8040DW4 Replacing lid due to lid separating causing unit not to run. Replaced lid and tested unit. Unit tested good
Near Rochester, NY 14625
Evan
Job Details: 12/24/2019
WASHER WHIRLPOOL GHW9150PW0 Replacing pressure switch due to unit failing to stop spinning at end of cycle. Replaced switch and ran drain and spin cycle. Unit completed cycle as it should. Unit tested good Unit is under ATEC Warranty
Near Fairport, NY 14450
Evan
Job Details: 12/24/2019
RANGE KITCHENAID KICU509XBL00 Customer is stating that unit is flashing f47 code for UI and control failing to communicate. Discovered unit would only flash f47 code and not respond to commands. Cycled power and still had same issue. Replaced IPC board and configured new board to UI. Tested all burners. Unit tested good
Near Penfield, NY 14526
Evan
Job Details: 12/24/2019
DISHWASHER MAYTAG MDBH969AWB5 Customer has to reschedule appointment for Friday 12/27; schdld next appmnt for 12/27 FRI 12-3
Near East Rochester, NY 14445
Evan
Job Details: 12/24/2019
RANGE JENN AIR JDS9860BDB Replacing orifice holder due to unit failing to light from burner being cracked. Replaced holder and tested burner. Unit tested good
Near Webster, NY 14580
Shaiman
Job Details: 12/24/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Customer reports the unit is not cleaning as it should, and soap pods are not dissolving. Customer removed debris from the spray arms and unit has been working for the past few days. 5-1 error code stored. Tested unit in diagnostics. Inlet water temperature is satisfactory. Top and bottom spray arms seems to be spraying as they should. Customer monitor."
Near Penfield, NY 14526
Evan
Job Details: 12/24/2019
DRYER WHIRLPOOL WGD6200SW2 Customer stating that unit wasNot heating. Upon inspection discovered that thermal fuse had blown causing ignitor not to glow. Replaced thermal fuse and ran test cycle. Unit tested good. Also spoke with customer about getting vent cleaned due to possible relation to issue. Dryer vent wizard Scott Koepke585-441-7227; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Canandaigua, NY 14424
Steve
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM00 Found very low water pressure causing small cubes. Removed filter and pressure is good now. Customer is going to replace filter. If problem persists after new filter order filter housing. W11194438
Near Rochester, NY 14616
Shaiman
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW4850HW1 "Customer reports the unit only fills and drains when in sensing cycle, and occasionally will agitate momentarily. F8E1 error code stored. Tested valves in manual diagnostics. Hot water would dispense, but cold water would not. Cold water valve was off in the basement. Turned on valve & tested valves again. Suspecting the issue was due to no cold water supply. Repair successful."
Near Rochester, NY 14607
Evan
Job Details: 12/24/2019
DISHWASHER KITCHENAID KUDK03FTSS3 Customer starting that unit will not run. Upon inspection discovered that wash motor would not run. Confirmed that motor was receiving power. Unit will need wash motor. Ordering sump & motor ; ordrng 1 WPW10780877 (SUMP & MOTOR )
Near Rochester, NY 14612
Dave L
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW8500DC0 Customer has been noticing more soap build up on clothes as before. Ran load size calibration and went over use and care with the customer. Running extra rinse and deep water wash will help remove excess detergent.
Near Irondequoit, NY 14617
Dave L
Job Details: 12/24/2019
WASHER GE GTW460ASJ4WW "Water is dripping into tub whileIdle ordering valve labor is 104.65; ordrng 1 WH13X26535 ( VALVE), used 1 SH1500 (SHIPPING&HANDLING) from stock"
Near North Chili, NY 14514
Shaiman
Job Details: 12/24/2019
DISHWASHER MAYTAG MDB4949SHZ0 Replaced sump motor. Issue still present. Suspecting failed control board. Replacing board. ; ordrng 1 W11225084 (CONTROL BOARD)
Near Rochester, NY 14606
Shaiman
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW7040DW0 "Customer states unit won’t spin; unit drained but clothes still came out excessively wet. F0E3 F0E5 F9E2 F3E1 F2E1 error codes stored. Machine passed test verification cycle with no issues. Low, mid, and high speed spin functioned as it should in manual diagnostics. Suspecting a control fault. Replacing control board if problem persists (W10812423) Customer monitor."
Near Ontario, NY 14519
Evan
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDTA75SAHN0 Replacing adjusters due to top rack falling from wheels coming detached. Replaced adjusters on both sides. Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Near Pittsford, NY 14534
Evan
Job Details: 12/20/2019
OVEN-MW COMBO WHIRLPOOL WOC75EC7HS00 Customer starting that touch panel will not respond to commands. Upon inspection discovered 2 error codes present. F6e4 and f6e0. Codes both pertain to control and UI failing to communicate. D6e4 calls for main control to be replaced. Ordering control and UI ; ordrng 1 W11261165 (CONTROL ) and 1 W11353765 (USER INTERFACE )
Near Webster, NY 14580
Evan
Job Details: 12/20/2019
WASHER WHIRLPOOL WTW8000BW0 Customer stating that unit is still flashing SD code for Sudsing. Called techline SR: 772669626Techline stating that bearing will need to be replaced in order for basket to float freely on shaft. Ordering shaft and bearing kit ; ordrng 1 W10435302 (BEARING KIT )
Near Fairport, NY 14450
Steve
Job Details: 12/20/2019
REFRIGERATOR JENN AIR JFFCC72EFP02 Replaced control and IM fan for slow or no ice production. Ordering dispenser motor for not turning bin. ; ordrng 1 W10822606 (motor) and 1 W11033825 (ice-contnr) and 1 W11228132 (SHAFT)
Near Rochester, NY 14615
Dave L
Job Details: 12/20/2019
RANGE WHIRLPOOL WFG525S0JZ0 Unit has cosmetic damage on the console. Ordering console ; rqstng P&A on 1 W10835288 (panl-cntrl)
Near Rochester, NY 14610
Dave F
Job Details: 12/20/2019
REFRIGERATOR AMANA ABB1922FEW Center rail for crisper drawer is broken . Also both crisper drawers are cracked . Customer would like new drawers W10833528 ; ordrng 2 W10833528 (pan-crispr)s
Near Rochester, NY 14616
Dave L
Job Details: 12/20/2019
DISHWASHER KITCHENAID KDTE234GPS "Retainer for top sprayer is broken. Ordering retainer so that sprayer can be reattached ; ordrng 1 WP3400918 (upper spray arm ret), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
Near Rochester, NY 14622
Evan
Job Details: 12/20/2019
WASHER MAYTAG MVWB766FW1 "Replacing control, user interface and water valve due to UI not accepting commands and water valve failing to detect incoming water temperature. Replaced all parts. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11135391 CONSOLE"
Near Rochester, NY 14610
Evan
Job Details: 12/20/2019
WASHER MAYTAG MVWX655DW1 Customer stated that unit would not drain. Upon inspection discovered f0e5 code for off balance load. Discovered unit was full of towels and jeans. drained remaining water and ran diagnostic cycle. Unit completed cycle as it should. Ran drain and spin after balancing load. Unit tested good
Near Williamson, NY 14589
Steve
Job Details: 12/20/2019
WASHER MAYTAG MVWB765FW2 Found bearing g in pump is bad and will not drain when water is in machine. Found grease on bottom of gearcase. Ordering pump and gearcase ; ordrng 1 W10811956 (drum assy) and 1 W10876600 (drain pump)
Near Fairport, NY 14450
Evan
Job Details: 12/20/2019
DISHWASHER KITCHENAID KDFE104DBL4 Customer stated that top rack was falling. Upon inspection discovered that welds had snapped on track causing issue. Replaced rails and tested rack. Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Bloomfield, NY 14469
Dave F
Job Details: 12/20/2019
WASHER WHIRLPOOL WTW5000DW0 "Gearcase that came in was used . Ordering new gearcase . Installed hub to at least allow customer to wash some laundry before it wears out . Ordering new hub as well . ; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11035751 GEARCASE"
Near Rochester, NY 14610
Steve
Job Details: 12/20/2019
VAN FORD TRANSIT CONNECT Fixed truck
Near Rochester, NY 14618
Steve
Job Details: 12/20/2019
DRYER WHIRLPOOL WGD4850HW0 Replaced ignitor for power to ignitor but not lighting. The dryer tested good
Near Webster, NY 14580
Steve
Job Details: 12/20/2019
DRYER WHIRLPOOL WED4815EW1 Found a screw in felt causing galloping noise. Removed screw. The dryer tests good
Near Rochester, NY 14606
Dave L
Job Details: 12/20/2019
REFRIGERATOR GE GSS25QGTABB Unit is making a rumbling noise from the compressor. Customer was not interested in a sealed system repair. Compressor is WR87X20798
Near North Chili, NY 14514
Shaiman
Job Details: 12/20/2019
DISHWASHER MAYTAG MDB4949SHZ0 Customer concerned about the unit only filling with water and draining; but not spraying water. Sump motor should be replaced. ; schdld next appmnt for 12/23 MON !
Near Rochester, NY 14623
Shaiman
Job Details: 12/20/2019
WASHER WHIRLPOOL MHW5630HW0 "Customer concerned about the unit not functioning & an error code being displayed. F9E1 error code displayed. Drain pump would not function in the manual test. However during the auto test, the pump ran momentarily but did not drain water. Suspecting a failed drain pump. ; ordrng 1 W11316609 (DRAIN PUMP)"