Near Churchville, NY 14428
Dave F
Job Details:
03/07/2019
DISHWASHER WHIRLPOOL WDT750SAHV0
Dishwasher not turning on. No power to dishwasher. Breaker had popped. Flipped breaker power is now at the outlet but dishwasher not turning on . Opened up power connector box. Found the black wire was out of the wire nut and that's what sparked . Fixed wires to dishwasher. Dishwasher now turning on . Dishwasher was leaking from inlet water valve . Tightened water hose connection . Tested dishwasher in auto diagnostics. No errors. Unit tested good .
Near Rochester, NY 14620
Dave F
Job Details:
03/07/2019
DISHWASHER WHIRLPOOL GU2455XTSB0
Dishwasher not spraying very good . Found the chopper blade area was full of debris like glass . Removed debris tested dishwasher tested good.
Near Fairport, NY 14450
Dave F
Job Details:
03/07/2019
DISHWASHER MAYTAG MDB7100AWS
Right hand side stopper on the back of the rail had fallen off . Reattached stopper tested top rack tested good.
Near Victor, NY 14564
Dave F
Job Details:
03/07/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07
Left hand refrigerator door had dent . Replaced door . Tested dispenser. Tested good .
Near Rochester, NY 14619
Gary
Job Details:
03/07/2019
REFRIGERATOR FRIGIDAIRE FFTR2021QS
"Unit is not cooling at all, leaking evaporator, ordering parts.; rqstng P&A on 1 5303918274 (evaporator kit) and 1 WPW10143759 (dryer)"
Near Victor, NY 14564
Dave F
Job Details:
03/07/2019
WASHER MAYTAG MHW5500FW1
Washer not filling with water .found error code F8 E1 . Unplugged water pressure sensor at sensor and control . Ran washer in auto diagnostics washer tested good . Not hearing any other noises .
Near Rochester, NY 14622
Gary
Job Details:
03/07/2019
RANGE AMANA ACR4303MFB3
"Replaced control that wasn't running the oven so shutting off the light. Could not test unit, terminal block is cracked and needs to be replaced, ordering term block.; ordrng 1 WPW10245259 (block-term)"
Near Webster, NY 14580
Evan
Job Details:
03/07/2019
HOOD VENT WHIRLPOOL WVW53UC6FS1
Installing led driver board due to units lights not working properly. Installed driver board and straightened harness. Unit tested good
Near Webster, NY 14580
Shaiman
Job Details:
03/07/2019
DISHWASHER WHIRLPOOL WDF760SADT0
"Drain pump staying on causing the pump to overheat. Replacing pump and control. ; ordrng 1 W10348269 (pump,dran) and 1 W10751502 (elect control board)"
Near Mount Morris, NY 14510
Steve
Job Details:
03/07/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0
WJ5BP00EPL1 replaced main control and drain pump for short pump that took the control with it. The dishwasher tested good. ; used 1 W10876537 (PUMP) from stock
Near Rochester, NY 14622
Shaiman
Job Details:
03/07/2019
WASHER WHIRLPOOL WTW4850HW1
Drain pump is running continuously. Control has been ordered but is PSP. Also ordering drain pump.; ordrng 1 W10919003 (pump-water)
Near Williamson, NY 14589
Evan
Job Details:
03/07/2019
RANGE FRIGIDAIRE FFEF3011LWG
Replacing receptacle due to old receptacle shorting out at terminals. Replaced receptacle Tested burner Unit tested good
Near Rochester, NY 14616
Shaiman
Job Details:
03/07/2019
WASHER WHIRLPOOL MVWC565FW
"Stuck key, lid lock & over suds codes present upon arrival. Lid lock is engaging but not staying in position. Lid switch tested bad. Replacing lid lock mechanism. ; ordrng 1 W11307244 (LID LOCK)"
Near Sodus Point, NY 14555
Evan
Job Details:
03/07/2019
DRYER WHIRLPOOL WED5000DW2
Installing new cord due to outlet melting old cord. Installed new cord. Unable to test machine due to outlet not yet being repaired. ; dspstn on spec-tagged invntry: 1 TJ1006 CORD 6' 4 PRONG and 1 TJ5655 CORD-5' 3w
Near Newark, NY 14513
Evan
Job Details:
03/07/2019
WASHER MAYTAG MVWC555DW0
Customer stated unit was producing grinding noise. Checked for codes unit was displaying basket speed fault code . Upon Inspection discovered that teeth on drive hub had worn causing basket not to spin. Replaced drive hub Ran test cycle Unit tested good ; used 1 W10528947 (HUB) from stock
Near Rochester, NY 14624
Gary
Job Details:
03/07/2019
WASHER WHIRLPOOL WTW4955HW1
Repaired loose connection at the water valve not allowing the hot water to come on.
Near Webster, NY 14580
Steve
Job Details:
03/07/2019
REFRIGERATOR WHIRLPOOL WRS526SIAH00
"On arrival the ice bin is full. Recycled power to get power to ice maker. Tested bin full/empty test for bin in diagnostics and when moving the door the bin status is changing. There is a broken wire in the harness of the door. The customer is calling service contract company to have us dispatched. ; rqstng P&A on 1 LW10261130 (dor-fip wh FRZ ), states that autho needed"
Near Rochester, NY 14609
Gary
Job Details:
03/07/2019
WASHER WHIRLPOOL WTW4850HW1
"Unit was out of balance, explained to customer how to pause and move clothes around, use deep water wash and not to use too much soap. Customer education. Unit is checking okay"
Near Rochester, NY 14604
Gary
Job Details:
03/07/2019
DISHWASHER FRIGIDAIRE FDB2410HIC2A
Found customer was putting powder detergent in the rinse aid dispenser. Causing dishes not to clean during wash. Ran diagnostics self test unit is working correctly.
Near Ontario, NY 14519
Steve
Job Details:
03/07/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXF01
"Found the freezer warm and very little frost on evaporator. Found compressor not always starting. Put a tester start device and the compressor and it started. Customer is going to monitor temps in freezer. Ordering start device. Customer is going to monitor ice production also. Quoted 266.50 for start device repair and if ice,Akers is need the ice maker is 166.32; ordrng 1 WPW10260370 (start-dev)"
Near Rochester, NY 14609
Gary
Job Details:
03/07/2019
RANGE FRIGIDAIRE FEF354GSB
"Replaced open bake element, tested bake element. Tested okay."
Near Rochester, NY 14617
Gary
Job Details:
03/07/2019
RANGE MAYTAG MGR5750ADA
"Replaced weak ignitor that wasn't lighting the bake burner, tested okay.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
Near Victor, NY 14564
Steve
Job Details:
03/07/2019
REFRIGERATOR KITCHENAID KRMF706EBS01
Sr#7724248440 called tech line for unit randomly loosing power. They want the left pantry door harness replaced. Ordering harness. ; ordrng 1 W11170612 (HARNESS)
Near Fairport, NY 14450
Shaiman
Job Details:
03/07/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03
Refer to DL
Near Pittsford, NY 14534
Dave F
Job Details:
03/07/2019
COOKTOP JENN AIR JGS9900BDS16
"Left front burner ignitor has fallen inside stove. Would need screws ,burner and ignitor. Right front needs new burner ,screws and ignitor. The glass top is broken needs to be replaced . The oven door isn't closing right may need we hinges Oven won't self clean . Needs door switch and lock mechanism. Called 210 he said they will let us know what they plan to do with unit .Auth code 311541431364"
Near Rochester, NY 14612
Gary
Job Details:
03/07/2019
DRYER WHIRLPOOL GEW9250PW0
"Unit has poor venting, advised customer to replace venting and clean inwall venting."
Near Rochester, NY 14612
Gary
Job Details:
03/07/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Replaced damaged door panel, checked unit operation. Checks okay."
Near Fairport, NY 14450
Dave F
Job Details:
03/07/2019
RANGE JENN AIR JDS1450FS0
User interface that came in is damaged on the front right . Called techline for documenting SR 7724317837 ordering new UI; ordrng 1 W10911397 (panl-cntrl)
Near Rochester, NY 14616
Gary
Job Details:
03/07/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"Replaced weak compressor that wasn't cooling the fridge down to proper temps, tested okay."
Near Fairport, NY 14450
Dave F
Job Details:
03/07/2019
DISHWASHER WHIRLPOOL WDF520PADW5
Rails on top rack of dishwasher . The wheels on the tub are broken . Ordering new wheels WP8575897 4 and one new stop WPW10082861 1; ordrng 4 WP8575897 (wheel-tub)s and 1 WPW10082861 (stop)
Near Rochester, NY 14617
Gary
Job Details:
03/07/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ1
"Replaced display that didn't have all the segments showing, tested okay."
Near Rochester, NY 14612
Gary
Job Details:
03/07/2019
MICROWAVE MAYTAG MMV4205FB1
Replaced interlock switches with interlock kit. Customer does not have the microwave on a dedicated line. Advised customer to have a dedicated line for the microwave only without a gfi circuit.; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Williamson, NY 14589
Evan
Job Details:
03/07/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Unit has large hole in rear of tub causing water to leak of back of tub. Ordering tub ; ordrng 1 W10909756 (TUB)
Near Rochester, NY 14617
Gary
Job Details:
03/07/2019
DRYER WHIRLPOOL LGR7646EQ2
"Replaced open thermal fuse that was causing a no heat situation, tested unit. Unit is Kristine OK.; used 1 WP3392519 (FUSE-THERMAL) from stock"
Near Spencerport, NY 14559
Gary
Job Details:
03/07/2019
WASHER MAYTAG MVWB766FW1
Replaced slider mech that was making a clicking noise during the was cycle.
Near Bloomfield, NY 14469
Dave F
Job Details:
03/07/2019
REFRIGERATOR AMANA AFF2534FES3
Icemaker not making ice . Found it was leaking. Replaced icemaker . Tested icemaker . Called for water . Tested good .; used 1 D7824706Q (ICEMAKER) from stock
Near Palmyra, NY 14522
Evan
Job Details:
03/07/2019
WASHER MAYTAG MVWX655DW1
Customer stated unit was leaking from underneath. Upon inspection discovered seal and bearing for gearcase have failed unit is dripping water from gearcase seal and unit is running very loud while in spin. Ordering gearcase; ordrng 1 W11035751 (gearcase)
Near Ontario, NY 14519
Evan
Job Details:
03/07/2019
DISHWASHER WHIRLPOOL WDF520PADB3
Customer stated unit was not drying dishes and was not washing dishes. Upon inspection discovered unit displaying 4-3 (wash motor not running) 7-1 (no heat) Ran test cycle could hear unit filling and draining but never running wash motor. Heater never ran at end of cycle. Ordering wash motor & heater; ordrng 1 W10518394 (heater) and 1 W10837026 (pump&motor)
Near East Rochester, NY 14445
Dave F
Job Details:
03/07/2019
DISHWASHER WHIRLPOOL WDF540PADM3
Dishwasher making humming noise during washer cycle . Looked underneath the dishwasher found the hoses were laying on the motor causing vibration to the sub floor . Moved hoses tested dishwasher.tested good .
Near Fairport, NY 14450
Dave L
Job Details:
03/07/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03
Sr7724249285Found broken orange wire at the liner that controls the three way valve. Called techline. This is not a serviceable harness. Left unit in its failed state as instructed by the manufacturer. Called new leaf to submit for no repairable.
Near Rochester, NY 14624
Dave L
Job Details:
03/07/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW05
Found unit with a restricted defrost drain causing a leak in the freezer. Verified icemaker was not leaking. Cleared drain and removed ice from the freezer. Atec warranty
Near Rochester, NY 14609
Gary
Job Details:
03/07/2019
REFRIGERATOR AMANA ASD2522WRS01
"Unit needs waterline to the dispenser to replaced cracked and leaking line. Unit needs dispenser door kit, will install when installing new water line, installed filter.; ordrng 1 W10823511 (tube-water)"
Near Rochester, NY 14607
Dave L
Job Details:
03/07/2019
MICROWAVE WHIRLPOOL CAE2745FQ0
Replaced coin interface due to unit not starting when coins are put in. Tested unit with coins after installation. Unit started normally. No errors in diagnostics.
Near Victor, NY 14564
Steve
Job Details:
03/07/2019
DRYER FRIGIDAIRE GLGQ2152ES3
Replaced thermal limiter for no heat. The dryer tested good.
Near Rochester, NY 14626
Gary
Job Details:
03/07/2019
REFRIGERATOR GE TFX20JR
"Unplugged defrost drain that was plugged with food stuff, unit is draining fine now. Icemaker shut off arm not working, ordering icemaker.; ordrng 1 WR30X10012 (sub wr30x10093)"
Near Victor, NY 14564
Steve
Job Details:
03/07/2019
DISHWASHER KITCHENAID KDTE104ESS4
Replaced seal that was damaged on previous visit. The dishwasher tested good.
Near Rochester, NY 14609
Evan
Job Details:
03/07/2019
DRYER FRIGIDAIRE FFLG3911QW1
"Unit is not heating due to thermal fuse blowing causing ignitor not to recieve power. Ordering thermal fuse ; ordrng 1 137032600 (limiter) and 1 5304406099 (thermostat,safety)"
Near Penfield, NY 14526
Shaiman
Job Details:
03/07/2019
WASHER WHIRLPOOL WFW85HEFW1
Unit shuts off when attempting to make a wash selection. Control panel must be replaced. Autho code: 6587294-00; ordrng 1 W10903218 (panel-cntl)
Near Webster, NY 14580
Steve
Job Details:
03/07/2019
MICROWAVE WHIRLPOOL WMH53521HZ0
Replaced all the door switches for intermittent operation and door errors. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK
Near Rochester, NY 14615
Shaiman
Job Details:
03/07/2019
DRYER AMANA NED4655EW1
Unit was heating on arrival.
Near Webster, NY 14580
Steve
Job Details:
03/07/2019
WASHER MAYTAG MVWC450WW0
Tested the washer from rinse cycle all the way to spin with no banging. Found the u it not going into spin during neutral drain. Reset it and it spun fine. Ran unit in normal wash all the way to rinse and it worked as expected.
Near Penfield, NY 14526
Shaiman
Job Details:
03/07/2019
DISHWASHER KITCHENAID KUDE20FBSS0
Adjuster wheels were broken. Replaced adjusters. Unit testing good. ; pckd up 1 W10712394 (adjuster)
Near Rochester, NY 14617
Gary
Job Details:
03/07/2019
WASHER MAYTAG MVWC565FW0
"Ui/control is no longer working, accepting commands. Customer is buying a new washer. Estimate only.; rqstng P&A on 1 W11116594 (cntrl-elec)"
Near Rochester, NY 14610
Dave F
Job Details:
03/07/2019
DRYER WHIRLPOOL WED5620HW0
Tested dryer vent . Tested good . Ran dryer has good heat. Gave some tips on dryer . Changed door swing on dryer so it opens the same way as the washer . Customer instruct.
Near Rochester, NY 14624
Gary
Job Details:
03/07/2019
REFRIGERATOR WHIRLPOOL WRF989SDAF00
"Unit is not defrosting correctly, ordering control that runs defrost system.; rqstng P&A on 1 W10861908 (cntrl-elec)"
Near Rochester, NY 14624
Dave L
Job Details:
03/07/2019
RANGE JENN AIR JGS9900CDF01
Customer rescheduled. ; schdld next appmnt for 3/11 MON 8 am
Near Penfield, NY 14526
Dave F
Job Details:
03/07/2019
REFRIGERATOR KITCHENAID WRV986FDEM01
Replaced both left and right rails for not closing . Tested drawer tested off .
Near Macedon, NY 14502
Dave F
Job Details:
03/07/2019
MICROWAVE KITCHENAID KMHC319ESS0
"Microwave not turning on . Replaced interlock due to door switch failure and fuse for no operation. Tested microwave.tested good .; used 1 W11244490 (INTERLOCK), and 1 WPM0805101 (FUSE-20A) from stock"
Near Rochester, NY 14622
Evan
Job Details:
03/07/2019
DRYER MAYTAG MGDC415EW0
Replacing gas coils due to unit not heating and replacing door switch due to unit continually running once door was open. Replaced coils Replaced switch Ran test cycle Unit tested good
Near Rochester, NY 14607
Dave L
Job Details:
03/07/2019
DISHWASHER GE FDB1050REC5
Upper spray arm has split contributing to the leak. Ordering spread arm; ordrng 1 154313601 (arm control) and 1 154701001 (splash shield kit)
Near Victor, NY 14564
Dave F
Job Details:
03/07/2019
DISHWASHER KITCHENAID KDTE254ESS1
Dishwasher door not closing . Found that the left hand hinge had come out of where it's supposed to seat. Put door back where it needed to be . Tested unit tested good.
Near Rochester, NY 14612
Evan
Job Details:
03/07/2019
DRYER KENMORE 110.967427
Replacing belt due to old belt breaking causing unit not to spin. Replaced belt Also cleaned cabinet Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 661570V BELT
Near Rochester, NY 14617
Dave L
Job Details:
03/07/2019
DRYER MAYTAG MGD8200FW1
Door seal on door had come off. Reinstalled door seal. Removed lint from dryer vent. U it testing good
Near Rochester, NY 14610
Steve
Job Details:
03/07/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04
"Ordering thermostat for refrigerator not cooling randomly. Damper, fans and compressor are working as expected. ; ordrng 1 WPW10583801 (thermostat)"
Near Webster, NY 14580
Steve
Job Details:
03/07/2019
WASHER MAYTAG MHWZ600TW00
Found the drain pump is seized causing burning smell and not completing wash. Ordering pump. ; ordrng 1 WPW10730972 (pump-water)
Near Rochester, NY 14622
Dave L
Job Details:
03/07/2019
DRYER AMANA NDG2335AWW
ReplCed gas coils due to unit not heating. Unit tested good.; used 1 279834 (COIL KIT) from stock
Near Webster, NY 14580
Steve
Job Details:
03/07/2019
VENTHOODS KITCHENAID KVWB606DSS1
Sr#Could not remove fan. Called tech line. MAy have to uninstall. Rescheduled for Monday for two man double job. ; schdld next appmnt for 3/11 MON 8-12
Near Webster, NY 14580
Steve
Job Details:
03/07/2019
REFRIGERATOR AMANA ABB2224BRB00
Found light switch is intermittently not turning lights on. Ordering switch ; ordrng 1 WPC3680310 (light switch)
Near Webster, NY 14580
Steve
Job Details:
03/07/2019
WASHER MAYTAG MHWC7500YW0
"On inspection. Found the drain line had a plug with a hole big enough for hose on it. Removed it so drain line does not have back pressure. On testing the unit, after selecting a cycle it would show unlocking/draining light then after about a minute it would go into pause and not proceed with cycle. After three attempts the door locked and cycle started. Ordering control and door lock. ; rqstng P&A on 1 WPW10192966 (cntrl-elec) and 1 WPW10192995 (latch)"
Near Rochester, NY 14609
Evan
Job Details:
03/07/2019
WASHER MAYTAG MVWC465HW2
Customer stated unit was not spinning out clothes correctly and items are coming out wet at end of cycle. Upon Inspection discovered that unit was displaying pressure system fault code. Control is failing to sense how much water is inside tub. Ordering control; ordrng 1 W11249158 (CONTROL)
Near Rochester, NY 14617
Evan
Job Details:
03/07/2019
RANGE MAYTAG MER8800FZ1
Customer stated oven light would not shut off. Upon inspection discovered push rod for light was bending and switch was failing. Ordering push rod Ordering switch ; ordrng 1 W10273192 (rod-door) and 1 WP9757262 (swtch-lite)
Near Rochester, NY 14621
Evan
Job Details:
03/07/2019
RANGE WHIRLPOOL WFG550S0HZ0
Customer stated they were smelling gas when attempting to run broil cycle. Upon inspection discovered that electrode for burner was not sparking causing unit not to light. Ordering electrode ; ordrng 1 WPW10333842 (igntr-oven)
Near Webster, NY 14580
Evan
Job Details:
03/07/2019
OVEN WHIRLPOOL GW397LXUQ07
"Customer stated that unit was taking very long time to heat up. Upon inspection discovered that ignitor was glowing but failing to draw proper amperage in order to open gas valve. Ignitor is failing Ordering ignitor ; ordrng 1 74007498 (igniter,oven)"
Near Webster, NY 14580
Evan
Job Details:
03/07/2019
WASHER MAYTAG MHW4200BG2
Customer stated unit was leaking water from bottom of front door and unit would not stop spinning on normal cycle.Upon inspection discovered unit displaying f8e1 ( water level sensor error) f8e3 (overflow condition) Pressure switch is failing to sense amount of water in tub and just continues to spin. Ordering pressure switch and bellow ; ordrng 1 W11106747 (bellow) and 1 WPW10448876 (switch-wl)
Near Rochester, NY 14606
Shaiman
Job Details:
03/07/2019
WASHER WHIRLPOOL WTW75HEFW
Ongoing issue with lid lock mechanism. Replacing ACU & lid lock. ; ordrng 1 W11201274 (CONTROL) and 1 WPW10443885 (door lock)
Near Rochester, NY 14624
Dave L
Job Details:
03/01/2019
RANGE JENN AIR JGS9900CDF01
Replaced bake ignitor due to oven not lighting and right switches harness due to front left burner not lighting. Unit tested good after install.
Near Rochester, NY 14604
Dave L
Job Details:
03/01/2019
DISHWASHER FRIGIDAIRE FDB2410HIC2A
Cleaned heater error by running diagnostics. Heater tested good afterwards. Customer to monitor.
Near Rochester, NY 14610
Dave L
Job Details:
03/01/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00
Molded gasket that was not sealing. Customer to monitor.
Near Rochester, NY 14607
Dave L
Job Details:
03/01/2019
DISHWASHER GE FDB1050REC5
Unit is leaking from he door intermittently. Ordering door gasket . ; ordrng 1 809006501 (gasket)
Near Rochester, NY 14607
Dave L
Job Details:
03/01/2019
RANGE AMANA AGR6603SFW1
Right front burner not lighting. Adjusted valve screw. Unit tested good
Near Rochester, NY 14611
Dave L
Job Details:
03/01/2019
DRYER WHIRLPOOL WGD5840SW0
Replced worn rollers that were causing a noise during use. Unit tested good.; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
Near Rochester, NY 14617
Dave L
Job Details:
03/01/2019
RANGE KITCHENAID KSGG700ESS1
Replaced control for not sensing the oven sensor. Unit tested good after install.
Near Rochester, NY 14612
Dave L
Job Details:
03/01/2019
DRYER WHIRLPOOL WED70HEBW0
Replaced touchpad for not responding to selections. Unit tested good.
Near Lakeville, NY 14480
Steve
Job Details:
03/01/2019
RANGE FRIGIDAIRE FFEF3009PWD
Replaced thermostat for stuck thermostat. The range tested good.
Near Caledonia, NY 14423
Steve
Job Details:
03/01/2019
REFRIGERATOR MAYTAG MBF1958FEZ02
Found condenser sitting on The floor causing the refrigerator to vibrate when running. Lowered front legs and added foam under condenser to stop vibrating.
Near Fairport, NY 14450
Steve
Job Details:
03/01/2019
DISHWASHER KITCHENAID KDFE104DSS5
Replaced top rack adjuster for broken Tabs causing falling rack.
Near Rochester, NY 14612
Dave L
Job Details:
03/01/2019
OVEN WHIRLPOOL WFG520S0FS0
Replaced controls due to unit not Igniting. Preheated oven to test.
Near Victor, NY 14564
Dave F
Job Details:
03/01/2019
DRYER WHIRLPOOL WED8500DC4
Dryer not turning on. Not responding to touch . Checked power .checked thermal fuse that's good . Power was good .led light on control is off telling me the control is bad . Ordering new control W11158453 and console W11116871 . ; ordrng 1 W11116871 (console) and 1 W11158453 (CNTRL-ELEC)
Near Penfield, NY 14526
Steve
Job Details:
03/01/2019
REFRIGERATOR WHIRLPOOL GD5RVAXVY05
Found compressor was not running all the time. Compressor is running hot and noisy. Put a tester start device on and the customer is going to monitor. If problem persists the refrigerator will need a compressor
Near Rochester, NY 14618
Shaiman
Job Details:
03/01/2019
DRYER MAYTAG MGD6000XW2
F4E3 F3E6 F6E1 F2E1 codes upon arrival. No heating. Unit failed vent test. Customer declined further diagnosis at this time.
Near Williamson, NY 14589
Evan
Job Details:
03/01/2019
RANGE FRIGIDAIRE FFEF3011LWG
"Customer stated receptacles had burned out causing burners not to work. Upon inspection discovered front 2 burners were not heating due to bad receptacles. Also right rear burner was not working due to bad receptacle. Replaced front 2 receptacles for burners. Ordering right rear receptacle ; ordrng 1 330031 (terminal block,surfa), dspstn on spec-tagged invntry: 2 330031 RECEPTACLE"
Near Rochester, NY 14626
Shaiman
Job Details:
03/01/2019
RANGE WHIRLPOOL WFG320M0BS0
"Replaced outer door glass, unit testing good."
Near Lyons, NY 14489
Evan
Job Details:
03/01/2019
WASHER WHIRLPOOL WFW5620HW0
Customer stated unit would not start cycle. Checked for error codes. No codes present . Ran test cycle. Unit will not spin during test cycle. Attempted to run drain and spin unit will not spin. Can hear relay for motor clicking on control board upon further inspection discovered that led light on control is blinking after control has been powered on. According to test 1 on tech sheet If led is blinking after 10 seconds then micro controller is not responding. Ordering ACU ACU is factory order will take 5 days to get part; ordrng 1 W11322903 (CONTROL)
Near Rochester, NY 14626
Shaiman
Job Details:
03/01/2019
RANGE WHIRLPOOL WFC150M0EW
"Plugged unit in, everything testing fine. Could not recreate issue."
Near Fairport, NY 14450
Steve
Job Details:
03/01/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Replaced control and Ui for temps to cold in freezer. The refrigerator tested good.
Near Macedon, NY 14502
Steve
Job Details:
03/01/2019
DRYER GE n/a
Found the control is sending power to motor but motor only clicks and not running. The dryer needs a motor. Could not locate model number.
Near Newark, NY 14513
Evan
Job Details:
03/01/2019
REFRIGERATOR MAYTAG MFF2258VEM5
Customer stated was not running suspecting jazz board was failing. Removed old board installed new board. Once new board was installed could not get unit to program suspecting issue with new jazz board. Reinstalled old jazz board . Programmed old jazz board with correct program code. Unit is now running Customer is going to monitor issue to see if issue arises again. If issue persists tech to return with new jazz board WPW10503278 (jazz board) Collecting service call fee ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
Near Phelps, NY 14532
Evan
Job Details:
03/01/2019
WASHER MAYTAG MHW4300DW0
Customer stated unit was draining slowly. Upon inspection discovered unit displaying f9e1 error code (long drain) Removed back panel to inspect air trap. Discovered that pressure hose had been rubbing up against stator motor while spinning and caused hose to have hole in it. Was able to trim excess hose and reattach to trap. Reassembled unit Ran test cycle Unit tested good
Near Geneva, NY 14456
Evan
Job Details:
03/01/2019
REFRIGERATOR WHIRLPOOL WRF560SMYH02
Customer stated unit was producing noise. Upon inspection discovered that noise customer was referring too was compressor line rubbing up against compressor once started. Was able to bend line slightly away from compressor. Once line was moved could not replicate noise.Unit tested good otherwise
Near Palmyra, NY 14522
Dave F
Job Details:
03/01/2019
REFRIGERATOR AMANA ASD2575BRS01
Drain on the freezer evaporator was plugged causing ice build up on the bottom . Clearing drain and defrosted the ice . Tested drain tested good .