Near Fairport, NY 14450
Steve
Job Details:
10/30/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01
Replaced die drier for low charge. The refrigerator tests good.Sr #7726245005; used 1 WPW10143759 (DRIER-UV DYE) from stock
Near Fairport, NY 14450
Steve
Job Details:
10/30/2019
REFRIGERATOR KITCHENAID KFIS20XVMS1
The refrigerator is not running the user interface is unresponsive. Put control board in but user interface did not respond. Put original board back in. Recommended customer replace refrigerator
Near Rochester, NY 14612
Shaiman
Job Details:
10/30/2019
WASHER MAYTAG MHW3505FW1
"Customer states clothes are wet and soapy at the end of cycles. F3E1 flashing on arrival, & stored with F8E1. Replacing valves and pressure sensor. ; ordrng 1 W10599356 (INLET VALVES) and 1 WPW10448876 (PRESSURE SENSOR)"
Near Rochester, NY 14618
Evan
Job Details:
10/30/2019
DISHWASHER JENN AIR JDB8500AWX3
Customer stated that unit would not start cycle. Upon inspection discovered that drain pump impeller want spinning due to debris in pump. Removed debris and ran test cycle. Unit now functioning as it should. Unit tested good
Near Fairport, NY 14450
Dave F
Job Details:
10/30/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01
Helped SM
Near Webster, NY 14580
Dave L
Job Details:
10/30/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ
Fresh food gaskets are torn. Ordering gaskets; rqstng P&A on 2 W10830162 (GASKET )s
Near Macedon, NY 14502
Dave F
Job Details:
10/30/2019
REFRIGERATOR MAYTAG MFT2776FEZ00
Fresh food evap frosted over . Called. Techline SR 7726240257 techline said to replaced evap fan with thermistor . Ordering part W11033168 and WPW10389152; rqstng P&A on 1 W11033168 (harns-wire) and 1 WPW10389152 (support)
Near Rush, NY 14543
Steve
Job Details:
10/30/2019
COOKTOP JENN AIR JGD3430BS00
Replaced left front burner valve for stuck valve. Ordering right front burner assembly for not lighting all the time. Customer is going to install burner assembly; ordrng 1 74007734 (burner asy MAIL OUT ONLY)
Near Webster, NY 14580
Dave F
Job Details:
10/30/2019
MICROWAVE FRIGIDAIRE FGMV176NTF
"Unit not powering on found the fuse was blown . Replaced fuse from stock WPW0805101 tested unit . Unit was running as expected . Moved the door the unit turned off and the fuse blew . Unit needs new interlock and switches and fuse .; rqstng P&A on 1 5304509451 (FUSE) and 1 5304509457 (LATCH) and 1 5304509459 (SWITCH) and 2 5304509460 (SWITCH)s, used 1 WPM0805101 (FUSE-20A) from stock"
Near Brockport, NY 14420
Dave L
Job Details:
10/30/2019
OVEN WHIRLPOOL KODE500EBS
SpokeTo customer ordering kit per W10883103C; ordrng 1 W10916778 (swtch-memb)
Near Livonia, NY 14487
Dave F
Job Details:
10/29/2019
WASHER MAYTAG MVWC555DW0
Replaced gearcase . Hub. Washer plate and screw . . Unit is not working as expected.; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11035751 GEARCASE
Near Rochester, NY 14626
Dave L
Job Details:
10/29/2019
MICROWAVE GE PS89240DF188
Replaced magnetron due to unit not heating. Microwave tested good after the repair
Near Rochester, NY 14612
Dave L
Job Details:
10/29/2019
DRYER MAYTAG MGD5630HW0
Dryer is rattling when in use. Adjusted feet. Vibration went away.
Near Webster, NY 14580
Evan
Job Details:
10/29/2019
RANGE WHIRLPOOL GFG461LVT1
Customer stated that oven is warmer than normal when running bake cycle. Ran test cycle. Unit was at 410 degrees when preheating to 350. Checked for error codes. Unit has f3e2 code displayed for oven temp sensor error code. Unit will need temp sensor. Ordering temp sesnor. Quoted $74.90 for labor ; ordrng 1 WPW10181986 (OVEN TEMP SENSOR )
Near Rochester, NY 14621
Dave L
Job Details:
10/29/2019
DRYER MAYTAG MEDC465HW
Replaced motor and relay due to unit only running while switch is held in
Near Rochester, NY 14621
Dave L
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Replaced dented fresh food door
Near Rochester, NY 14618
Shaiman
Job Details:
10/29/2019
WASHER GE WSRE5260D1WW
"Customer concerned about unit not filling with water, and clothes coming out wet. Customer states unit worked fine after unplugging the machine. Upon arrival, unit filled with water, drained, and spun with no issues. Could not recreate any issues."
Near Pittsford, NY 14534
Evan
Job Details:
10/29/2019
DISHWASHER KITCHENAID KDPE234GPS0
Customer stated that unit was not drying and dispenser door would not open correctly. Upon inspection discovered that dispenser doors for detergent and rinse aid were not seated properly causing water to get into rinse aid compartment and also dispenser door not to open properly. Reseated both doors on dispenser. Ran test cycle. Unit completed cycle as it should vaccines water from rinse aid compartment. Advised customer to use rinse aid for best drying results.
Near Spencerport, NY 14559
Shaiman
Job Details:
10/29/2019
WASHER WHIRLPOOL WTW4816FW2
"Customer concerned about a water leak & a squealing noise. Could not recreate a water leak. No error codes stored. Ran auto test cycle. Unit does make a loud squeal when shifting to spin, & partially while spin. Also during spin, the agitator/inner basket appears to be misaligned. Replacing gear case, shifter, & splutch kit. ; ordrng 1 W10721967 (SPLUTCH KIT) and 1 W10913953 (ACTUATOR) and 1 W11255272 (GEAR CASE)"
Near Fairport, NY 14450
Dave F
Job Details:
10/29/2019
DRYER MAYTAG MEDB766FW0
Rollers worn out . Also found the blower wheel had a crack in it causing unbalanced noise . Replaced blower wheel . Tested unit . Tested good .; used 1 4392065 (REPAIR KIT) from stock
Near Victor, NY 14564
Dave F
Job Details:
10/29/2019
OVEN WHIRLPOOL WOD77EC7HB00
Replaced convection fan for making . Noise . Tested unit . Tested good .
Near Rochester, NY 14626
Shaiman
Job Details:
10/29/2019
MICROWAVE GE PS89240DF188
Assisted DL
Near Rochester, NY 14624
Dave L
Job Details:
10/29/2019
REFRIGERATOR MAYTAG MFW2055FRZ
Unit had stopped cooling. Found unit with freezer at0 and FF at 38. Tested defrost components in diagnostics. Unit tested good.
Near Rochester, NY 14618
Evan
Job Details:
10/29/2019
WASHER WHIRLPOOL WFW72HEDW0
"Customer stated that unit would not unlock door and was flashing f3e2 code. Inspected drain pump filter to confirm filter was not plugged. Filter screen was clear. Inspected and cleaned air trap also inspected pressure hose. Attempted to run test cycle. Unit is not flashing f3e1 code. Ordering pressure switch ; ordrng 1 WPW10448876 (PRESSURE SENSOR ), dspstn on spec-tagged invntry: 1 WPW10605427 PUMP"
Near Pittsford, NY 14534
Dave F
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KFIS20XVMS2
Unit won't turn on . User interface responds to touch but only lights up . Replaced control board . Unit is working as expected . Service pointer for drain W10632338E . . Replaced drain tube with updated one . ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Macedon, NY 14502
Dave F
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Freezer building up some frost in on evap over in freezer . Checked thermistors tested 1 and 2 tested good .test 39 tested good . Evap fans are working . Ice box fan is working . Changed defrost mode to basic from adaptive . Called techline to document SR 7726233808 . Found the bin for the freezer door was not in correctly and could have cause frost build up . Reinstalled bin . Cabinet is sealed . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 W11032800 MOTOR-EVAP
Near Rochester, NY 14609
Dave L
Job Details:
10/29/2019
OVEN WHIRLPOOL WFG550S0HZ1
Hinges are damaged ordering hinges; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Canandaigua, NY 14424
Steve
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Replaced main control and user interface for persistently freezing. The customer is going to monitor over next three days.
Near South Bristol, NY 14424
Steve
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KBFS22ECBL00
Replaced both FF gaskets for ripped gaskets. Replaced damper for grinding damper. The refrigerator tests good
Near Rochester, NY 14626
Dave L
Job Details:
10/29/2019
DRYER MAYTAG MGDB835DW4
Unit is not running due to an openMotor ; ordrng 1 W11126010 (motor-drve) and 1 W11133021 (cntrl-elec) and 1 WP8573713 (thermal cut off fuse)
Near Rochester, NY 14622
Dave L
Job Details:
10/29/2019
REFRIGERATOR GE PFS22SISBSS
Compressor is going off on its overload. Ordering start device ; ordrng 1 WR07X10097 (refer pressure tempe112.19)
Near Pittsford, NY 14534
Evan
Job Details:
10/29/2019
DISHWASHER MAYTAG MDB8959SFZ4
Customer stated that upper rack is falling. Discovered that welds had snapped on right side track causing rack to hang. Replaced tracks on both sides. Rack tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK
Near Rochester, NY 14626
Dave L
Job Details:
10/29/2019
WASHER WHIRLPOOL WTW7000DW
Unit displaying long drain and a water hazard code. Drain pump clear and operating normally removed excess flashing from some port and reinstalled pressure hose. Ran load size calibration and tested in auto test. Unit operating as expected
Near Ontario, NY 14519
Evan
Job Details:
10/29/2019
DISHWASHER WHIRLPOOL WUW35X24DS
Customer stated that upper rack would not glide due to rack cutting into cooler liner on right hand side. Liner is not a serviceable piece. Called techline to document findings. SR: 7726229133. Techline to contact customer about product exchange.
Near Pittsford, NY 14534
Dave F
Job Details:
10/29/2019
DRYER GE GFD45ESPM1DG
Greased rear bearing and idler pulley . Ran unit for 15 mins unit tested good .ran unit with wet towels . Unit tested good .
Near Fairport, NY 14450
Dave F
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KRFF305ESS02
Unit is making noise that is from normal operation of the unit from the damper and the compressor. Evap fan is good .. Unit tested good and is working as expected.
Near Rochester, NY 14610
Evan
Job Details:
10/29/2019
WASHER MAYTAG MVWC565FW2
Customer stated that unit was not spinning out large loads like towels or bed sheets. Checked for error codes upon arrival. Unit was displaying F0e5 code for unbalanced load. Customer had load in machine upon arrival. Load inside machine was load of sheets that had been bunched up towards center of agitator. After balancing load ran drain and spin for customer. Once load was balanced unit spun sheets out as it should. Advised customer that proper loading is essential to unit spinning out clothes properly. Unit itself tested good
Near Webster, NY 14580
Evan
Job Details:
10/29/2019
RANGE KITCHENAID KGSS907SSS01
Customer stated that time displayed on timer would randomly change while using timer. The rest of the unit is functioning as it should. Checked for error codes. Unit display f2e1 for stuck key. Cleared code. Quoted customer to replace control. Customer does not want to proceed at this time due to age of unit. Collecting service call fee
Near Ontario, NY 14519
Evan
Job Details:
10/29/2019
WASHER WHIRLPOOL WTW7000DW0
Customer stating that unit is squeaking wile agitating. Checked for codes no codes present. Ran Manual agitation in test mode. Could hear noise customer was referring too During test of high agitation. Gear case seal is causing noise. Ordering gear case ; ordrng 1 W10811956 (GEAR CASE )
Near Rochester, NY 14623
Shaiman
Job Details:
10/29/2019
WASHER WHIRLPOOL WETLV27HW0
Customer not available returning later; schdld next appmnt for 10/28 MON !
Near Victor, NY 14564
Steve
Job Details:
10/29/2019
OVEN WHIRLPOOL RBD305PRS00
Customer stated the main control is loosing power randomly and then turning back on sometimes. The unit needs main control. The main control is discontinued. Waived service fee
Near Victor, NY 14564
Steve
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Found the bail arm to ice maker not attached. Reattached bail arm for ice maker not shutting off. Leveled legs to align doors. The refrigerator tests good
Near Farmington, NY 14425
Steve
Job Details:
10/29/2019
OVEN WHIRLPOOL MGR6600FZ0
The bake and broil ignitor did not spark after selecting bake or broil. Removed connections to main control and spark board and reseated connections. The bake and broil are working as expected. ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
Near Rochester, NY 14626
Shaiman
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Part was not received ; ordrng 1 WPW10242407 (CORD)
Near Lima, NY 14485
Steve
Job Details:
10/29/2019
DISHWASHER MAYTAG MDB4949SDZ0
"Replaced pump, sensor control and harness for not draining all the time. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"
Near Canandaigua, NY 14424
Steve
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM00
Found the dispenser motor is seized. Ordering motor and shaft; rqstng P&A on 1 W10822606 (motor) and 1 WPW10347114 (shaft)
Near Williamson, NY 14589
Evan
Job Details:
10/29/2019
MICROWAVE WHIRLPOOL KMHC319ESS4
"Unit is heating intermittently on certain settings unit will heat items. For instance reheat when set to beverage will heat but if set to meal unit will not reheat. Unit will heat on popcorn setting but not on manual cook. Ordering capacitor and diode. Will use magnetron on return visit ; ordrng 1 W10561770 (CAPACITOR ) and 1 W11256462 (DIODE), dspstn on spec-tagged invntry: 1 W10818686 MAGNETRON"
Near Victor, NY 14564
Steve
Job Details:
10/29/2019
WASHER MAYTAG MVWB766FW0
Found gearcase is loud causing no spin. Ordering gearcase ; ordrng 1 W10811956 (gearcase )
Near Churchville, NY 14428
Shaiman
Job Details:
10/29/2019
WASHER MAYTAG MVWB725BW0
Customer reports the unit won’t spin out clothes as it should. F51 error code stored. Ran test cycle. Unit attempts to spin but does not get to full speed. Motor RPS sensor is faulty. ; ordrng 1 WPW10178988 (ROTOR SENSOR)
Near Pittsford, NY 14534
Steve
Job Details:
10/29/2019
DRYER GE GFD45ESPM1DG
Helped Dave. Grease rear bearing and idler. Ran for more than ten minutes on high heat. No squealing noises. If problem persists the dryer may need a drum.
Near Rochester, NY 14614
Shaiman
Job Details:
10/29/2019
DISHWASHER FRIGIDAIRE LFBD2409LBOB
Unit does not respond to functions. Power is going to unit. User interface should be replaced. Customer will make contact if they decide to proceed with repair. ; ordrng 1 154852501 (USER INTERFACE ) and 1 5304501595 (CONTROL BOARD)
Near Webster, NY 14580
Evan
Job Details:
10/28/2019
DRYER WHIRLPOOL WHD3090GW0
Customer stated that unit was not heating. Upon inspection checked for error codes. No codes present. Called techline. SR: 7726212666. Ran diagnostic cycle and waited till unit cycled to test S05. Unit was producing buzzing noise during test but never running compressor. Techline is submitting for unit to be exchanged.
Near Webster, NY 14580
Evan
Job Details:
10/28/2019
DISHWASHER KITCHENAID KUDS35FXSS2
Customer stated that units lower spray arm was rubbing against pro scrub inside back of tub. Ran diagnostic cycle with clear plastic door on front of unit to observe. Discovered that spray arm was only spinning intermittently causing arm to rub. Canceled cycle and ran normal cycle to confirm issue. During normal cycle unit did not have issue. Ran diagnostic cycle again unit did not have issue with spray arm. Unit completed cycle as it should. Unit may need wash motor but seems to be running as it should at this time. Customer to monitor
Near Rochester, NY 14626
Dave L
Job Details:
10/28/2019
MICROWAVE GE PS89240DF188
Unable to uninstall alone due to electrical ship being too short. Will need another tech scheduling for Monday ; schdld next appmnt for 10/28 MON 8 am
Near Hamlin, NY 14464
Dave L
Job Details:
10/28/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM00
Adjusted doors so they would close better. Handles do not line up but was able to get doors to close and seal. Pics attached. Hand to shim lower hinge to accomplish adjustment
Near Webster, NY 14580
Dave L
Job Details:
10/28/2019
REFRIGERATOR MAYTAG MFI2568AES
Was unable to reprogram the new control. Re ordering high voltage board ; ordrng 1 WPW10310240 (cntrl-elec)
Near Rochester, NY 14612
Dave L
Job Details:
10/28/2019
RANGE WHIRLPOOL WFE505W0HS1
Showed customer new panels. The appearance of the inside of the side panels is normal and consistent. New panels will not change the oxidation that occurs after they are manufactured. This doesn’t put the side panels at risk of rusting through. Explained this to the customer. They opted to not have the panels replaced
Near Rochester, NY 14617
Dave L
Job Details:
10/28/2019
RANGE WHIRLPOOL WEE745H0FS2
Indicator lens is broken. Ordering indicator; ordrng 2 WP3196068 (cables)s
Near Rochester, NY 14617
Dave L
Job Details:
10/28/2019
WASHER WHIRLPOOL WTW4930XW3
Replaced actuator and gear case due to motor fault and a worn bearing. Ran calibration and tested in diagnostics. Unit tested good
Near Henrietta, NY 14467
Steve
Job Details:
10/28/2019
REFRIGERATOR MAYTAG MZF34X16DW01
Customer states that control is changing temp setting without user input. The temps were a Little warm at 10 degrees. Ordering control board. ; rqstng P&A on 1 W11382529 (CONTROL BOX)
Near Webster, NY 14580
Dave L
Job Details:
10/28/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02
Replaced evaporator and compressor due to unit not cooling. Unit began cooking after install
Near Fairport, NY 14450
Steve
Job Details:
10/28/2019
DISHWASHER KITCHENAID KDTM354DSS4
Replaced motor/sump assembly for seized motor. Ordering bottom rack wheels for wheels falling off. ; ordrng 4 WPW10195417 (wheel MAIL OUT ONLY)s
Near Henrietta, NY 14467
Shaiman
Job Details:
10/28/2019
DRYER WHIRLPOOL MEDC465HW0
"Customer concerned about unit not drying right and the door seal falling apart. Replaced seal, but then discovered the inner door is bent. Unit is not drying correctly because the vent is crushed. Suggested customer to have the vent fixed. Replacing seal and inner door. ; ordrng 1 W10861521 (SEAL) and 1 WPW10463967 (INNER DOOR)"
Near Henrietta, NY 14467
Shaiman
Job Details:
10/28/2019
DISHWASHER WHIRLPOOL WDT750SAHV0
Customer reports the unit stops mid cycle & the sensor & start button flash until it has to be resumed manually. Also states when the unit is done the indicator light is red. No error codes stored. Suspecting a control issue is present. Replacing control. ; ordrng 1 W11305297 (CONTROL)
Near Brockport, NY 14420
Shaiman
Job Details:
10/28/2019
DISHWASHER KITCHENAID KDTE104DSS0
"Customer concerned about unit not washing. Stated that after resetting the breaker the unit washed, but the dishes were not dry. 6-6, 7-1, error codes stored. Unit will fill and drain but will not wash. Suspecting a failed motor, but due to the intermittent wash event, the control could be faulty too. Replacing motor, returning with control & heater. ; ordrng 1 W10703867 (HEATER) and 1 W10854215 (CONTROL) and 1 WPW10605057 (SUMP MOTOR ), dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"
Near Churchville, NY 14428
Shaiman
Job Details:
10/28/2019
DISHWASHER KITCHENAID KDPE234GPS0
Replaced rack & tracks. Repair successful.
Near Lima, NY 14485
Dave F
Job Details:
10/28/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01
Rust on freezer door and fresh food door . Took pictures. . Cleaner didn't help .Need new doors and parts for door ; ordrng 1 LW10642551 (dor-fip) and 1 LW10642554 (dor-fip) and 4 W10830982 (plug-hndle)s and 1 W11178521 (nameplate)
Near Irondequoit, NY 14617
Shaiman
Job Details:
10/28/2019
DISHWASHER KITCHENAID KDFE104DWH2
Replaced dispenser. Unit testing good.
Near Canandaigua, NY 14424
Dave F
Job Details:
10/28/2019
DISHWASHER WHIRLPOOL WDT970SAHZ
Door leaking at the left corner . Found the door gasket needed to be replaced. Replaced gasket with W10300924v . Tested unit tested good no leaks . Ran unit in auto diagnostics. Tested good. ; used 1 W10300924V (GASKET) from stock
Near Palmyra, NY 14522
Dave F
Job Details:
10/28/2019
DRYER MAYTAG MEDB835DW4
Replaced block terminal for melting . Cord is also melted from block . Customer is going to get a new cord and have installed .; dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL and 1 TJ5655 CORD-5' 3w
Near Rochester, NY 14606
Steve
Job Details:
10/28/2019
REFRIGERATOR AMANA AFI2539ERM02
Found bottom drawer in freezer was not positioned correctly causing the door to not close properly. Repositioned the door and the door is closing properly.
Near Macedon, NY 14502
Evan
Job Details:
10/28/2019
OVEN KITCHENAID KODE500ESS09
Replacing door glass due to unit being delivered with broken glass on lower door. Replaced door glass. Reinstalled door. Unit tested good
Near Rochester, NY 14606
Steve
Job Details:
10/28/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02
Added grease to both crispers for not opening and closing properly.
Near Fairport, NY 14450
Dave F
Job Details:
10/28/2019
DISHWASHER MAYTAG MDB8979SFZ2
F6E4 float switch error code .F6E1 no water error code .. unit not filling with water . Found the floor switch lever underneath the unit that hits the switch was not in the right location. Reinstalled lever tested unit in diagnostics. Tested good .
Near Rochester, NY 14606
Steve
Job Details:
10/28/2019
REFRIGERATOR MAYTAG MBR2258XES0
Replaced defrost drain for ice accumulation on freezer floor. The refrigerator tests good ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
Near Rochester, NY 14624
Steve
Job Details:
10/28/2019
REFRIGERATOR MAYTAG MFI2570FEZ07
Replaced water valve for water accumulating in dispenser tray over a couple days. All connections are tight. Ordering touch up paint for scratch on side of cabinet for mail out only. ; rqstng P&A on 1 W10917540 (touch-up MAIL OUT ONLY)
Near Rochester, NY 14609
Shaiman
Job Details:
10/28/2019
DISHWASHER WHIRLPOOL WDF550SAAS
Customer stated unit is leaking from the motor. Customer declined further repair.
Near Pittsford, NY 14534
Evan
Job Details:
10/28/2019
COOKTOP JENN AIR JED8130ADB17
Customer stated that burner that was just replaced was not heating. Checked voltage at receptacle. Receptacle is receiving power. Tested burner. Burner is heating as it should on all settings. Cannot replicate issue at this time. Customer to monitor if issue persists.
Near Pittsford, NY 14534
Evan
Job Details:
10/28/2019
DISHWASHER KITCHENAID KDPE234GPS0
Customer stated that unit was not cleaning dishes. Checked for error codes upon arrival. Unit is displaying code 4-3 for wash motor not running. Replaced wash motor. Ran diagnostic cycle. Unit tested good; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
Near Henrietta, NY 14467
Steve
Job Details:
10/28/2019
MW-HOOD COMBO WHIRLPOOL WML55011HS3
"Replaced bulb, bulb housing for shorted cavity light. The microwave tests good."
Near Rochester, NY 14625
Evan
Job Details:
10/28/2019
DRYER MAYTAG DG303
Customer stated that unit was not heating. Customer stated that unit was not heating but 2 days prior to appointment customer moved machine to clean vent and unit has been functioning as it should since then. Removed burner window to watch unit cycle flame on and off. Unit cycled flame as it should. Unit tested good
Near Rochester, NY 14609
Evan
Job Details:
10/28/2019
RANGE WHIRLPOOL WFG540H0ES1
Customer stated that unit was tagged by local gas company for unit leaking at rear burners. Discovered left rear and right rear burners were leaking due to valve not shutting fully. Ordering both valve assembly’s ; ordrng 1 W10732139 (ORIFICE HOLDER RIGHT REAR ) and 1 W10732140 (ORIFICE HOLDER LEFT REAR ) and 1 WPW10247744 (RIGHT REAR ) and 1 WPW10279614 (VALVE (LEFT REAR ) )
Near Fairport, NY 14450
Evan
Job Details:
10/28/2019
DISHWASHER KITCHENAID KDTE334GPS0
Customer stated that unit would respond to commands could not run cycle. Checked incoming voltage at junction box unit is receiving 120v. Checked power at control unit is receiving 120v but failing to power UI. Replaced control and UI. Ran diagnostic cycle. Unit tested good
Near Rochester, NY 14612
Dave L
Job Details:
10/28/2019
REFRIGERATOR MAYTAG MSS26C6MFZ
Damper and fan are very loud ordering fan. Replaced damper; rqstng P&A on 1 WP2315549 (evap fan motor)
Near Pittsford, NY 14534
Shaiman
Job Details:
10/28/2019
DRYER WHIRLPOOL WED9200SQ0
F01 displayed when attempting to turn on dryer. Replaced control board. Unit testing good.
Near Rochester, NY 14623
Dave F
Job Details:
10/28/2019
DISHWASHER KITCHENAID KDPE234GPS0
Replaced drain pump . Tested unit in diagnostics. No error codes . Unit tested good
Near West Henrietta, NY 14586
Steve
Job Details:
10/28/2019
REFRIGERATOR WHIRLPOOL WRS325FNAM01
Replaced led light in freezer for no light in freezer. The lights are working as expected. ; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT
Near Rochester, NY 14617
Dave L
Job Details:
10/28/2019
WASHER WHIRLPOOL WTW4930XW3
Replaced actuator and gear case due to motor fault and a worn bearing. Ran calibration and tested in diagnostics. Unit tested good
Near Rochester, NY 14620
Steve
Job Details:
10/28/2019
WASHER MAYTAG MHW3505FW1
"The bolt holding rotor the tub is sheared off inside shaft on back of tub. Ordering tub, rotor and bolt. ; rqstng P&A on 1 W10901030 (tub-outer) and 1 W11253212 (BOLT) and 1 WPW10544980 (rotor)"
Near Pittsford, NY 14534
Steve
Job Details:
10/28/2019
DISHWASHER FRIGIDAIRE FGID2466QF4A
Uninstalled and reinstalled door latch for door not latching. The door latch is working as expected now.
Near Pittsford, NY 14534
Steve
Job Details:
10/28/2019
REFRIGERATOR GE PGCS1RKZHSS
"Replaced main control for lights not working and user interface blinking and unresponsive. The lights work, the compressor turned on and user interface is working as expected. The refrigerator tests good."
Near Rochester, NY 14623
Shaiman
Job Details:
10/25/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Replaced cord. Repair successful.
Near Fairport, NY 14450
Evan
Job Details:
10/25/2019
OVEN GE JTP56S0D1SS
Replacing oven racks due to old racks corroding. Replaced racks. Unit tested good
Near Canandaigua, NY 14424
Dave F
Job Details:
10/25/2019
WASHER WHIRLPOOL WFW5620HW0
Replaced user interface for no accepting selections. Tested unit in auto diagnostics. Unit tested good .
Near Victor, NY 14564
Dave F
Job Details:
10/25/2019
REFRIGERATOR KITCHENAID KRFC300ESS03
Water at dispenser slow . Tested dispenser water valves are working . Turn on and off water valve at the line to clear debris . Found water line behind unit was bent and not allowing flow was well . Tested unit . Water is now flowing as expected .
Near Palmyra, NY 14522
Dave F
Job Details:
10/25/2019
REFRIGERATOR WHIRLPOOL ARB220ZCW
Replaced water valve for not filling icemaker. Cycled ice maker. Tested unit . Tested good.
Near Sodus, NY 14551
Dave F
Job Details:
10/25/2019
WASHER ELECTROLUX EFLS517STT0
Drain pump not turning on . Replaced drain pump . Cleaned filter . Tested unit . Tested good .
Near Sodus, NY 14551
Dave F
Job Details:
10/25/2019
REFRIGERATOR KITCHENAID KFIS29BBBL03
"Water not dispensing. Frost in the top left and right corners of the freezer . 37 degrees in fresh food section . 3 degrees in the freezer . Deli drawer control is on . Unplugged control plugged unit in water dispenser did not work . Unplugged unit and then plugged control in . Water dispenser started working . Called techline SR 7726183997 . Checked gaskets , checked fans . Customer will monitor unit . If problem persists order W11380560 control and service kit W10864518"
Near Webster, NY 14580
Dave F
Job Details:
10/25/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM00
25 in fresh food section and 5 in the freezer . SR 7726185364 . Found the damper in the freezer was set to min meaning the freezer will be warmer and the fresh food section colder . Adjusted to max . Gaskets are sealing . Evap fan is working . Customer to monitor. Checked thermistor in diagnostics did not say there was a fault . If problem unit may need thermistor and control .
Near Farmington, NY 14425
Dave F
Job Details:
10/25/2019
FREEZER MAYTAG EV161NZTQ02
Drain pan had moved causing the drain hole to freezer . Defrosted drain and fixed drain pan to not move with foil tape . unit is cooling and tested good .