We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Rochester, NY 14612
Andres
Job Details: 07/01/2022
"Customer stated would not advance cycles. Put unit into a diagnostic mode and found error code F5E2 for lid lock error. Tried to run diagnostic cyce but unit would not lock, needs new lid lock.; used 1 W11307244 (Lid lock) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Webster, NY 14580
James
Job Details: 07/01/2022
Waiting for part. ; schdld next appmnt for 7/6 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Macedon, NY 14502
Dave F
Job Details: 07/01/2022
"Compressor is pulling .4 amps . 37 psi equalized. Low side -20 high side 109 . Filled unit with 140 psi of nitrogen. Spray all fittings and evap with soap suds did not see a leak called techline SR 7734018244 . They deemed the unit unrepairable. ; dspstn on spec-tagged invntry: 2 W11504419 COUPLER 2 W11504447 COUPLER , 1 W11506635 VALVE 1/4' , 2 W11504415 COUPLER BR 8.5X8 , 2 W11504433 COUPLER BR 6X4 , and 2 W11504449 COUPLER"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Walworth, NY 14568
Dave F
Job Details: 07/01/2022
Heater element bushings were gone . Replaced element due to service pointer . . Replaced wash pump . Tested unit in diagnostics unit tested good. ; used 1 W11537778 (ELEMENT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
James
Job Details: 07/01/2022
Replaced pump and ran Diagnostics cycle successfully.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Fairport, NY 14450
James
Job Details: 07/01/2022
Replaced control and icebox fan. Fans functioning in diagnostics.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14624
Jeremy
Job Details: 07/01/2022
"Customer stated unit will not drain. Checked and found F9E1 and F8E4. Ran unit through diagnostic cycle with no errors. Found that garbage disposal drain knockout was not fully removed and causing drain to be blocked. Removed knockout, unit operates as expected."
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW2
Near Rochester, NY 14608
Jeremy
Job Details: 07/01/2022
Found F6E2 error code. Unit will not power on. Able to get unit in diagnostic but unable to run checks. Verified voltage on control and 5Vdc going to console. Ordering console.; ordrng 1 W11135391 (Console)
We serviced a
GE DRYER
Model DSKP333WCWW
Near Rochester, NY 14606
Jeremy
Job Details: 07/01/2022
Unable to service. See job 112275
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Rochester, NY 14606
Andres
Job Details: 07/01/2022
Customer stated unit was shaking. Put unit into a diagnostic mode and ran a high spin speed. Noticed that it was hitting front panel. I noticed that unit was leaning a little forward because of the floor. I lowered front legs to level out washer more. Tested unit in a high spin again with wet towels to see how it would do. Unit is working correctly. Explained to customer that they are going to get some shaking because basket is being held by four suspension rods rather then a base like their old washer was.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Walworth, NY 14568
Dave F
Job Details: 07/01/2022
Bellow is torn . Ordering bellow . Service pointer for bellow abrasion. Updated control . Ordering updated drawer and load and go tank for not working .; ordrng 1 W11524105 (Drawer) and 1 W11314648 (bellow) and 1 W11568953 (Load and go tank)
We serviced a
GE WASHER
Model GNW128PSMWW
Near Rochester, NY 14606
Jeremy
Job Details: 07/01/2022
Customer will need to clean area around washer and dryer. Also dryer will need to be removed from stand that is in order to service. House is not a safe work environment. Unable to service machines.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14605
Jeremy
Job Details: 07/01/2022
Customer stated clothes are not getting clean. Checked and found no error codes. Ran diagnostic and found that all functions. Noticed that drain runs is running up hill and unit was sitting uneven. Adjusted leveling legs and discussed drain issue with customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14624
Andres
Job Details: 07/01/2022
"Customer stated unit was not making ice but two days ago it started working. I put unit into a diagnostic mode and checked for ice maker error codes. For fault code E2 for ice maker not finding home position because of obstruction. I checked ice maker did not see anything. Cycled ice maker then filled it. Unit responded to commands and is working properly. Customer also said she has not changed filter since October, reccomended she replace so it doesn't effect ice maker ."
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Irondequoit, NY 14622
Jeremy
Job Details: 07/01/2022
No service needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Spencerport, NY 14559
Andres
Job Details: 07/01/2022
Replaced frame and center rail. Put drawers back in. Drawers go in and out properly.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Rochester, NY 14616
James
Job Details: 07/01/2022
Unit adds too much time in quick cycle and beeps. No errors. Cant replicate complaint. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11378949 CNTRL- ELEC
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Mendon, NY 14506
Dave F
Job Details: 07/01/2022
Replaced all LED in freshfood and freezer. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Honeoye Falls, NY 14472
Dave F
Job Details: 07/01/2022
Noise customer was hearing was the ice maker cycling but there is no water connected to it . Removed ice maker . Cleaned the rails on the door so it opens more and removed some ice in freezer . Unit tested good .
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEZ01
Near Henrietta, NY 14467
Dave F
Job Details: 07/01/2022
Ice maker is leaking . Found the ice maker was not seated properly and was leaking water from the front adjusted ice maker and legs on unit . Ice maker tested good .
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW1
Near Rochester, NY 14626
James
Job Details: 07/01/2022
Sc on last visit? Replaced worn bearings and tested spin cycle. Unit functions properly. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Skaneateles, NY 13152
Chuck
Job Details: 07/01/2022
Customer canceled service
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Clyde, NY 14433
Chuck
Job Details: 07/01/2022
"Customer stated that unit will stop mid cycle and not complete cycle. I could not get into diagnostics as the control wasnt responding, i tried several times. I unplugged unit to reset and tried again but still had the same result. Gearcase is also leaking oil. Ordering control, gearcase, slider and Washplate. ; ordrng 1 W11400681 (Control) and 1 W10902814 (Washplate) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Hilton, NY 14468
James
Job Details: 07/01/2022
Unit leaves condensation inside tub after cycle. Tested heater and water temperature. Recommend customer using rinse aid and monitoring results. If problem persists replace W11305294 ( warranty until 8/14/22).
We serviced a
WHIRLPOOL DRYER
Model WED9620HBK0
Near Spencerport, NY 14559
James
Job Details: 07/01/2022
Replaced door and console. Tested unit and it functions properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBL1
Near Rochester, NY 14622
Jeremy
Job Details: 07/01/2022
Unit has F7E1 error. Checked resistance of heater checks good. Needs control board for failed heater circuit. Customer elected to not repair.
We serviced a
KITCHENAID RANGE
Model KFDD500ESS05
Near Rochester, NY 14609
Jeremy
Job Details: 07/01/2022
"Replaced switch harness, ignitors no longer spark on their own. Found that gas is not getting to cooktop. Ordering shut off valve, regulator and control.; ordrng 1 W10911971 (Shut off valve) and 1 W11598459 (Control) and 1 W10582429 (Regulator)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Pittsford, NY 14534
Jeremy
Job Details: 07/01/2022
Found dryer runs for about two seconds and shuts off. Noticed vibrating noise coming from motor. Checked and found no stored error codes. Ordering motor and control board.; ordrng 1 W11364931 (Motor) and 1 W11565020 (Control) and 1 WP3387747 (Element)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Victor, NY 14564
Jeremy
Job Details: 06/30/2022
"Customer stated unit would not complete a cycle. Checked and found F5E3 error for lid latch. Found that lid switch is faulty and opening if lid is moved slightly. Replaced latch, unit checks good.; used 1 W11307244 (LATCH) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Perinton, NY 14450
Andres
Job Details: 06/30/2022
Customer stated unit was shaking very bad. I used a couple wet towels to test unit to see what it was doing. I did notice that it was shaking. I took off front panel to look at shocks underneath basket but those looked good. Ordering suspension springs ; ordrng 2 W11314394 (Suspension)s
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Rochester, NY 14626
James
Job Details: 06/30/2022
"Freezer led out. Replaced led and it functions properly. ; dspstn on spec-tagged invntry: 1 W10695460 MODULE , used 1 W10695459 (MODULE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Fairport, NY 14450
Andres
Job Details: 06/30/2022
Replaced housing and installed new filter for customer. Made sure it was not leaking at connections. Unit is working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Churchville, NY 14428
Dave F
Job Details: 06/30/2022
"Equalized psi 8 . While running low side is -24 and high is 70 . Filled unit with 140 psi of nitrogen. Checked all fittings and evap with soap suds did not find any leaks . Called techline SR 7734007736 . They deemed unit unrepairable. Was going to put a UV drier on but Customer did not want to put a UV Drier due to it leaking . ; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504416 COUPLER BR 8.5X6 , 1 W11504423 COUPLER AL 8X2 , 1 W11504445 COUPLER BR 5X4 , 1 W11506620 COUPLER AL 8X8 , 2 W11506621 COUPLER BR 6 , 2 W11506623 COUPLER BR 10.5X8 , 1 W11506635 VALVE 1/4' , 1 WPW10143759 DRIER-UV DYE , and 1 WPW10507886 COMPRESSOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Syracuse, NY 13210
Chuck
Job Details: 06/30/2022
Freezer door gasket not sealing. Found frame between the freezer and fresh food compartment is bowed in. LR#7734008252
We serviced a
GE REFRIGERATOR
Model ZISB480DRB
Near Fairport, NY 14450
Andres
Job Details: 06/30/2022
Replaced bi metal on unit. Put unit back together when I was doing so unit did go into a defrost and then started back up again. Customer wanted me to take a look at why her ice dispenser wasnt working. Diagnosed it and found that the solenoid that opens up the flap was bad it's getting voltage but not working.; ordrng 1 WR62X10055 (Solenoid)
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Syracuse, NY 13202
Chuck
Job Details: 06/30/2022
Replaced water valve. Calibrated unit. Ran a diagnostic test cycle in which the unit preformed normally. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS
Near Pittsford, NY 14534
Andres
Job Details: 06/30/2022
Replaced main board. Notified customer that ice can take up to 24hrs to produce.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14626
James
Job Details: 06/30/2022
Complaint of sensing lef flashing. Found lid doesn't always close all of the way and paises cycle. Apllied grease to lock no lid closes better. Complaint of clunking after gearcase replacement. Removed cam and reinstalled. Adjusted motor so belt is tighter. Tested bulky cycle. Unit stuck in sensing cycle. Swapped outlets and problem remains. Re order control ; ordrng 1 W11116592 (Acu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Henrietta, NY 14467
Andres
Job Details: 06/30/2022
Replaced door on unit. Seal kept coming off new door so I put original seal back on. Customer also states that they're having an intermittent sound coming from the back. When I was there I did not hear any noises. Customer is to monitor and let us know if it continues.; dspstn on spec-tagged invntry: 1 LW10672972 DOOR
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rush, NY 14543
Jeremy
Job Details: 06/30/2022
Replaced lid for being broken around hinge. Unit checks good.; dspstn on spec-tagged invntry: 1 WP8563965 HINGE
We serviced a
GE DRYER
Model DBXR453ET5WW
Near Rochester, NY 14620
James
Job Details: 06/30/2022
Replaced temperature switch and tested cotton cycle. Timer cyled itself off. If problem persists replace element.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Henrietta, NY 14467
Jeremy
Job Details: 06/30/2022
Unit has F2E1 error for stuck key. Reseated connectors on UI and control board. Unit operated as expected after reseating connectors. If problem persists order console W11135391
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Chili, NY 14514
Andres
Job Details: 06/30/2022
Customer stated unit was still not washing correctly. I called whirlpool to get this documented and ask what else could be happening. Was told my tech line that they're is a known issue with the hub not being able to hold the basket down and it does not agitate well. I replaced hub and calibrated unit. basket not is being held down with no play and is working correctly.; used 1 W10528947 (Hub) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Churchville, NY 14428
Andres
Job Details: 06/30/2022
Customer stated unit was not coolig properly. I was looking for the tech sheet but could not find it on service matter had to call tech line to get one. unit is having a defrost issue. I tested heater which was good and made sure fan was coming on. I ohmed out the thermistor which was slightly off. Tech line suggesged replacing board and thermistor.Sr 7734006002; ordrng 1 WPW10384183 (Thermistor) and 1 W11203289 (UI)
We serviced a
WHIRLPOOL OVEN
Model AGR6603SFS3
Near Rochester, NY 14618
James
Job Details: 06/30/2022
Replaced spark module board and control. Tested oven and cook top. Unit functions properly.
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Rochester, NY 14618
James
Job Details: 06/30/2022
"Df cb. Unit shakes off balance often. Inspected bearing. Suspension is stiff. Ran high spin and bearing seal is screeching and unit spins off balance. Replaced bearing and tested. Unit no longer shaking. Customer is to monitor. Atec warranty from 7\2021; used 1 W10435302 (Bearing), and 1 Sh15 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near East Rochester, NY 14445
James
Job Details: 06/30/2022
Unit freezing ff section. Tested fans and thermistors. Damper will open as soon as its plugged in and will not close. Ordering damper and user interface. ; ordrng 1 WPW10196393 (Damper) and 1 W11284720 (Ui)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JB1
Near Pittsford, NY 14534
Jeremy
Job Details: 06/30/2022
Replaced oven door hinges and missing screws for not closing properly. Unit checks good.; dspstn on spec-tagged invntry: 1 WPW10299226 HINGE- DOOR
We serviced a
WHIRLPOOL WASHER
Model WTW4850XQ1
Near Fairport, NY 14450
Dave F
Job Details: 06/30/2022
Replaced capacitor on unit and calibrated. Ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W10804665 CAPACITOR
We serviced a
KITCHENAID OVEN
Model KEBS208SSS04
Near Fairport, NY 14450
Jeremy
Job Details: 06/30/2022
Upper oven heats very slowly. Found broil element burned through. Also checked and found bake element tests open. Ordering broil and bake elements.; ordrng 1 WP9760774 (Broil Element) and 1 WPW10207398 (Bake Element) and 1 Sh15 (Shipping)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Rochester, NY 14621
Andres
Job Details: 06/30/2022
"Customer had an issue with rotor and stater rubbing so tub could not move freely. I replaced slider, clutch, rotor and stater. I made sure that they were not rubbing and could move freely. I put unit back together and calibrated it then ran a diagnostic cycle. Unit went through cycle successfully and is working properly.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10752189 SCREW , and 1 W10754448 CLUTCH"
We serviced a
JENN AIR DISHWASHER
Model JDPSS246LM0
Near Webster, NY 14580
James
Job Details: 06/30/2022
Unit dead full of water. Found thermal fuse blown at l1 wire to control. Need door harness. ; ordrng 1 W11213034 (Fuse harness) and 1 W11084867 (Door harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYW6
Near Victor, NY 14564
Dave F
Job Details: 06/30/2022
Replaced spray arm and manifold. Tested unit . Tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Victor, NY 14564
Jeremy
Job Details: 06/30/2022
Replaced right side door for not closing properly. Adjusted doors for alignment. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14607
Andres
Job Details: 06/30/2022
Customer stated rack was broken. Diagnosed unit and found that wheel broke of adjuster. Unit needs new rack ; ordrng 1 W10712395 (Rack adjuster)
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW1
Near Canandaigua, NY 14424
Dave F
Job Details: 06/30/2022
Replaced lid and tested unit in auto diagnostics. Unit tested good .
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Victor, NY 14564
Jeremy
Job Details: 06/30/2022
"Customer stated unit would not complete a cycle. Checked and found F5E3 error for lid latch. Found that lid switch is faulty and opening if lid is moved slightly. Replaced latch, unit checks good.; used 1 W11307244 (LATCH) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Bloomfield, NY 14469
Jeremy
Job Details: 06/30/2022
"Customer stated unit is making noise during agitation. Ran diagnostic and found F7E6 error code. Found that shifter arm is not moving to engage transmission during agitation. Also noticed oil build up on drive pulley and inside splutch assembly. Replaced cam and actuator. Unit operates as expected. Explained to customer that noise could be coming from transmission due to oil leak. Also advised customer that transmission will need to be replaced to fully repair unit. Quoted for gearcase, customer does not want to replace gearcase at this time.; used 1 W10721967 (CAM), and 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS3
Near Hilton, NY 14468
Dave L
Job Details: 06/30/2022
The low voltage display has failed. Parts NLA.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Syracuse, NY 13215
Chuck
Job Details: 06/30/2022
Customer stated that drain pump would not shut off. Error code F8E4-float switch. I found water in the drip tray that was coming from the door. Removed water and reinstalled dry drip tray and tested unit. I explained to the customer about proper loading of the dish washer. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS01
Near Skaneateles, NY 13152
Chuck
Job Details: 06/30/2022
No power going to unit. Thermal fuse tested bad. Replaced fuse. Unit tested good
We serviced a
KENMORE REFRIGERATOR
Model 795.75546401
Near Canandaigua, NY 14424
Dave F
Job Details: 06/30/2022
Spoke with cucustomer. Unit is an LG Kenmore which we do not work on .
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM354GPS0
Near Auburn, NY 13021
Chuck
Job Details: 06/30/2022
Unit not washing. Wash motor tested bad. Customer elected not to repair.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Auburn, NY 13021
Chuck
Job Details: 06/30/2022
Customer stated that left front burner when turned to low stays in high. Infinite switch tested bad. Ordered switch ; schdld next appmnt for 7/5 TUE AM
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Geneva, NY 14456
Chuck
Job Details: 06/30/2022
I could not get agitator out as it is fused to the gearcase. Ordering agitator W11550891. ; ordrng 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Phelps, NY 14532
Chuck
Job Details: 06/30/2022
Customer stated that unit is not powering on. I confirmed the issue. I tried getting unit into a diagnostic mode but the UI would not let me. Unit is getting the proper voltage. Ordering Control W11513246 and UI W11391560; ordrng 1 W11513246 (Control) and 1 W11391560 (UI)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHN2899LF2K
Near Hilton, NY 14468
Dave L
Job Details: 06/30/2022
Defrost drain is clogged causing ice build up in freezer. Removed and cleaned defrost tube. Removed ice from evaporator pan and freezer. I
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rochester, NY 14626
Dave L
Job Details: 06/30/2022
Heating Element - SP W11540964 - Special Project S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ09
Near Rochester, NY 14626
Dave L
Job Details: 06/30/2022
Customer is experiencing freezing temps in the fresh food section. Found items blocking air damper. This is Likely causing the damper to remain open longer than normal recommending these items be removed to restore proper airflow
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14605
Dave L
Job Details: 06/30/2022
Found freezer door seal not sealing properly. Adjusted door unit a good seal was achieved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Irondequoit, NY 14609
Dave L
Job Details: 06/30/2022
"This is an r600 unit which will require extra components ordering what is needed; ordrng 1 W11506460 (Suction line) and 1 iW11502743 (Precooler), dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR 3 W11504415 COUPLER BR 8.5X8 , 2 W11504430 COUPLER BR 7X6 , 2 W11504447 COUPLER BR 5X1.8 , 1 W11506619 COUPLER BR 8 , 1 W11506635 VALVE 1/4' , and 1 W11504431 COUPLER BR 7.5X5"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Rochester, NY 14609
Dave L
Job Details: 06/30/2022
Replaced agitator and hub. Unit calibrated and tested ok; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDM06
Near Rochester, NY 14607
Dave L
Job Details: 06/30/2022
Unit has slowly warmed up to 45 degrees in freezer. Low side leak. Ordering sealed system parts. ; ordrng 1 W11407409 (Evap) and 1 W11480426 (Conpressor) and 1 W11407404 (Discharge tube) and 1 W11407403 (Suction tube) and 1 W11504435 (6-2) and 1 W11504445 (5-4) and 2 W11504445 (8mm aluminum)s and 1 W11504431 (7-5) and 1 W11504430 (7-6) and 2 W11504415 (8.5-8)s and 1 W11504421 (8-5) and 2 W11504421 (Process tube)s and 1 W11504421 (Lok prep)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Nunda, NY 14517
Dave F
Job Details: 06/30/2022
Door was loose causing the strike to miss . Adjusted the door and strike door now shuts . Advised to not run the machine until they fix the venting . It is a fire hazard .
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Webster, NY 14580
James
Job Details: 06/29/2022
Replaced gearcase and wash plate. Ran calibration and tested diagnostics cycle. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Syracuse, NY 13215
Chuck
Job Details: 06/29/2022
"Customer stated that unit is not cooling. No codes. Found compressor kicking off and unit not cooling needs sealed system repair. Ordering compressor WPW10466675, tube kit 876765, drier WPW10143759 and lokrings. ; ordrng 1 WPW10466675 (Compressor) and 1 876765 (Tube kit) and 1 WPW10143759 (Drier)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Syracuse, NY 13210
Chuck
Job Details: 06/29/2022
"Customer stated that unit is not heating up. Upon inspection i discovered that the unit is not getting 240v, the unit is only getting 120v. I suggested to the customer to call a electrician."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Syracuse, NY 13212
Chuck
Job Details: 06/29/2022
Ordering Harness W11170612 and led control W10804160. ; ordrng 1 W11170612 (Harness) and 1 W10804160 (Led control)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Rochester, NY 14621
Andres
Job Details: 06/29/2022
Customer stated gasket kept falling off door. I tried to put gasket back in place but everytime I opened the door it would come off. Ordering new gasket.; ordrng 1 W11240749 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Cicero, NY 13039
Chuck
Job Details: 06/29/2022
Unit was making ice after repair but only filled bucket to a 1/3 full then eventually stopped making ice after the second day. No error codes. No water in ice maker upon arrival. Verified that the heater is working as i turned it on (test 19) to thaw the water line. Ui is not telling the heater to come on durning a normal ice cycle. Ordering UI W11405309. ; ordrng 1 W11405309 (UI)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Clay, NY 13041
Chuck
Job Details: 06/29/2022
Unit has bad heater. Replaced heating element. Left old heater with customer. Unit tested good
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Rochester, NY 14621
Andres
Job Details: 06/29/2022
Replaced belt. put unit back together and tested it unit now tumbles and heats.
We serviced a
WHIRLPOOL FREEZER
Model MRT118FFFE08
Near Ontario, NY 14519
James
Job Details: 06/29/2022
Unit not developing frost after customer moved shelves in ff section. Siliconed liner and replaced badge. Left gasket. Customer is to monitor.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Churchville, NY 14428
Dave L
Job Details: 06/29/2022
Unit is not washing due to an open wash motor. Replaced sump and motor assembly. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14624
Dave L
Job Details: 06/29/2022
Customer wanted the washer checked because it made a noise during agitation. Has been working ok since. Ran diagnostics to verify proper operation. No visible wear on drive system. Tested om
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ09
Near Irondequoit, NY 14609
Andres
Job Details: 06/29/2022
Customer stated that her freezer was not getting cold enough. Diagnosed unit but found unit to be working properly. Suggested that customer puts her ice cream and meats on the top back shelf if she wants it more frozen. Also showed her the cold control and how she could change the temp. I checked door switch and fan on unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14610
Andres
Job Details: 06/29/2022
Customer stated unit was putting in cold water when he has it turned to hot. I startedu it to see what valve was being activated I noticed that hot valve was opening but then cold water valve would be activTed. I called tech line to ask if this is normal operation. I was told that yes it is because of energy saving. Hot water only needs to be 100 deegres and will not get add hot water past that. Sr 7733997804
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Ontario, NY 14519
James
Job Details: 06/29/2022
Complaint of screeching noise at start of cycle. Tested no error codes. Calibrated control. Customer is to monitor if problem persists order gearcase and belt.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Rochester, NY 14606
Dave L
Job Details: 06/29/2022
Ice maker thermostat is shorted closed preventing fill. Replaced ice maker module
We serviced a
KITCHENAID OVEN
Model KEBK206SSS00
Near Rochester, NY 14625
Andres
Job Details: 06/29/2022
Replaced broil element on top oven. Tested unit both of broiler element came on. Unit is working properly.
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Webster, NY 14580
James
Job Details: 06/29/2022
Replaced manifold and tested. Unit functions properly. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Rochester, NY 14624
Dave L
Job Details: 06/29/2022
Freezer ice maker is leaking into bin. Found full cup iced over allowing water to spill from cup during fill. Removed ice
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14608
Dave L
Job Details: 06/29/2022
Found actuator arm disconnected from cam. Replaced actuator. Calibrated and tested ok. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Greece, NY 14626
Dave L
Job Details: 06/29/2022
Oven will not operate due to an open L2 at the terminal block. Ordering harness and control. ; ordrng 1 W11416047 (Harness) and 1 W11546066 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Webster, NY 14580
James
Job Details: 06/29/2022
Replaced bake element and tested. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 06/29/2022
"Replaced Refrigerator door, unit checks good. Door nameplate was not ordered. Ordering nameplate. Customer is unhappy that freezer door is not perfectly flush with refrigerator door. Door is sealing properly. Advised customer to contact customer care about cosmetic issue.; ordrng 1 W11223753 (Nameplate)"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Rochester, NY 14612
Dave L
Job Details: 06/29/2022
Unit not completing cycles. Found drain Hose filter clogged causing f5-e3 error. Removed filter and ran quick wash to verify. Cycle finished without issue
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Rochester, NY 14610
Andres
Job Details: 06/29/2022
Replaced lid on unit. Made sure it closed and opened properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Penfield, NY 14526
James
Job Details: 06/29/2022
Replaced control. One year warranty on repair.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Rochester, NY 14626
Dave L
Job Details: 06/29/2022
Replaced control due to convection fan not operating. Found that p2-2 was misplaced at the factory. Removed convent voltage feed back to correct position. Unit tested good.