We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ0
Near Ontario, NY 14519
Andres
Job Details: 09/20/2022
Customer stated unit would randomly give them F2E1 for shorted keypad. I took off back panel examined ribbon for cuts or tears but did not see any. Customer had a part previously replaced but not sure if it was keypad or ACU. I'm ordering the whole assembly and replacing it ; ordrng 1 W11159621 (Acu)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near North Chili, NY 14514
Ray Benedetto
Job Details: 09/20/2022
"Replaced drain pump. Tested with auto-diagnostic. No leakage, all operations normal. Calibrated unit."
We serviced a
WHIRLPOOL DRYER
Model MED7230HW
Near Fairport, NY 14450
Jeremy
Job Details: 09/20/2022
"Customer stated unit is making excessive noise after dryer gets hot. Found noise coming from drum rollers. Used repair kit to replace rollers, idler and belt. Also found dryer vent restricted unit to get to hot leading to extra noise. Customer cleaned dryer vent, unit checks good.; used 1 4392067 (REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Liverpool, NY 13088
Doug Balcom
Job Details: 09/20/2022
Replaced dampers. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Scottsville, NY 14546
Ray Benedetto
Job Details: 09/20/2022
"Squealing noise coming from dryer. Found seized pulley inside unit. Replaced repair kit, sound eliminated. Tested for power and heat, operating normal.; used 1 4392067 (Repair Kit) from stock"
We serviced a
KENMORE WASHER
Model 110.21302013
Near Farmington, NY 14425
Jeremy
Job Details: 09/20/2022
"New part is damaged, need to reorder.; ordrng 1 WPW10276397 (Drain Pump)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Ontario, NY 14519
Andres
Job Details: 09/20/2022
I used the service tool to flash the board. Also replaced the soap dispenser. I ran a diagnostic cycle unit ran cycle successfully.; dspstn on spec-tagged invntry: 1 W11322903 CNTRL- ELEC and 1 W11524105 DRAWER
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ontario, NY 14519
Andres
Job Details: 09/20/2022
Replaced lint screen.
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DPA0
Near Penfield, NY 14526
Andres
Job Details: 09/20/2022
Customer stated that UI went out again. I diagnosed unit and tried to find the reason why this panel keeps going out. Water seems to be finding its way into panel but I cannot see where. Customer states that this is the last panel they will be repairing. ; ordrng 1 W10850350 (UI)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14609
Andres
Job Details: 09/20/2022
Replaced lid lock. Unit was not installed because they had a replacement in the mean time. I plugged unit in and tested the lid lock in diagnostic mode. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 09/20/2022
Ice maker not cycling and stuck in mid-cycle. Component is receiving 120 VAC. Needs ice maker to repair.; rqstng P&A on 1 W10882923 (Ice Maker)
We serviced a
GE REFRIGERATOR
Model HPS15BTHJRWW
Near Rochester, NY 14607
Andres
Job Details: 09/20/2022
Installed new fan motor and fan blade. Unit no longer makes noise.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near East Syracuse, NY 13057
Doug Balcom
Job Details: 09/20/2022
Customer states they get lock on screen when unit is turned on. Found lid lock defective.ordering lid lock.; rqstng P&A on 1 W11316250 (Lid lock)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Camillus, NY 13031
Doug Balcom
Job Details: 09/20/2022
Customer states unit makes noise when running. Machine is unlevel. Leveled machine ran diagnostic test no codes. Unit passed all tests. Unit is operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Weedsport, NY 13166
Doug Balcom
Job Details: 09/20/2022
Customer states dishwasher will not drain. Ran dishwasher and found it draining slow. Removed drain pump and found a piece of broken glass in it. Removed glass reassembled ran test cycle no codes unit is operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDP02SRSS3
Near Webster, NY 14580
James
Job Details: 09/20/2022
Replaced both door balancers and tested. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW09
Near Rochester, NY 14617
Andres
Job Details: 09/19/2022
Customer stated gasket was coming off. I reinstalled gasket and made sure it was in crevis and not coming off.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, NY 14606
Ray Benedetto
Job Details: 09/19/2022
Vegetables freezing in crisper drawer. Damper not opening/closing properly and making loud noise. Ordering Damper and cover for repair.; ordrng 1 W11087463 (Damper) and 1 W11133099 (Damper Cover)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
Dave L
Job Details: 09/19/2022
Found out of balance error code I. Diagnostics. Customer states one load did not spin completely. Tests ok in diagnostics. This is user error.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Webster, NY 14580
Andres
Job Details: 09/19/2022
Customer stated door was not closing properly. I inspected the door and noticed that it was falling apart at the bottom hinge. Unit needs new door and hinges.; ordrng 1 LW10865738 (Right door) and 1 WPW10397055 (Bracket) and 1 WP681249 (Screw) and 1 WPW10470155 (Cam door)
We serviced a
JENN AIR RANGE
Model JGS8860BDP
Near Pittsford, NY 14534
Jeremy
Job Details: 09/19/2022
Customer stated oven does not heat. Checked and found control is not sending voltage to bake ignitor. Ordering oven control; ordrng 1 WP8507P229-60 (Control) and 1 Sh15 (Shipping)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Churchville, NY 14428
Ray Benedetto
Job Details: 09/19/2022
Ice maker not making ice. Found motion arm broken off of ice maker. Ordering ice maker for repair. Hmm; ordrng 1 W11557001 (Ice Maker)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Rochester, NY 14606
Dave L
Job Details: 09/19/2022
Found actuator disconnected from the cam. Replaced actuator. Calibrated and tested ok; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Pittsford, NY 14534
Jeremy
Job Details: 09/19/2022
Found dispenser door does not close causing detergent to be dispensed too early. Ordering dispenser and inner door.; rqstng P&A on 1 W10908291 (Inner door) and 1 W10861000 (Dispenser)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rochester, NY 14623
Jeremy
Job Details: 09/19/2022
Replaced motor and capacitor for motor just humming and cycles not starting. Unit checks good.
We serviced a
MAYTAG DRYER
Model MDE3000AYW
Near Rochester, NY 14626
Dave L
Job Details: 09/19/2022
Dryer is noisy. Ordering rollers and idler; ordrng 2 12001541 (Roller)s and 1 WP6-3700340 (Bearing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Webster, NY 14580
James
Job Details: 09/19/2022
"Damaged 2 8mm lok and used 1 8-2mmlok. Replaced evap and pressurized to 132psi. Vacuumed and recharged. Unit began cooling. Customer is to monitor. ; dspstn on spec-tagged invntry: 2 W11504423 COUPLER AL 8X2 2 W11504424 COUPLER BR 8X1.8 , 2 W11506620 COUPLER AL 8X8 , and 1 W10898074 SEALANT"
We serviced a
JENN AIR MICROWAVE
Model JMV9169BAP
Near Rochester, NY 14607
Dave F
Job Details: 09/19/2022
Microwave door not shutting . Found the latches on the door the spring is broken and is apart of the door . Door is no longer available.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Pittsford, NY 14534
Dave F
Job Details: 09/19/2022
"Replaced jazz board . Unit started cooling and tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT , used 1 WPW10503278 (ADC - JAZZ) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Honeoye Falls, NY 14472
Dave F
Job Details: 09/19/2022
Ice bin door stuck open . Found piece of door foam stuck in between flap and freezer . Shuts good now . Right side bottom door hinge making noise while opening put Vaseline on hinge and is no long making noise . Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 09/19/2022
"Unit dripping into fresh food compartment. Found clogged drained tube in rear of unit. Thawed out sheet of ice under evaporator drain pan. Verified that tube was clear. Unit had full frost pattern, operating normal."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Webster, NY 14580
James
Job Details: 09/19/2022
Replaced dispenser door and tested in Diagnostics.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Webster, NY 14580
James
Job Details: 09/19/2022
Unit flashes all leds when knob is turned. Tested unit and this function is normal. Feature is new compared to previous model. Recalibrated control and tested drain and spin.
We serviced a
WHIRLPOOL COOKTOP
Model WFE530COES0
Near Penfield, NY 14526
James
Job Details: 09/19/2022
Replaced control and tested oven. Unit functions properly. One year warranty on repair.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Rochester, NY 14626
Dave L
Job Details: 09/19/2022
Unit will not terminate spin in normal cycle. Tried to rash control. Update did not work and washer will no longer operate. Returning with ACU; ordrng 1 W11322901 (Control)
We serviced a
WHIRLPOOL OVEN
Model WEG515S0LV1
Near Rochester, NY 14612
Dave L
Job Details: 09/19/2022
Found cookie sheet touching the bake Ignitor and preventing ignition. Moved pan. Unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, NY 14612
Dave L
Job Details: 09/19/2022
Dispatch doesnt match model and serial tag. This customer will need a proper dispatch. Review notes before sending another tech
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Penfield, NY 14526
James
Job Details: 09/19/2022
Replaced evap cover and control. Customer is to monitor
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14620
Josh Henchen
Job Details: 09/19/2022
"Customer stated it just stopped working. Checked and found 0 Volts to dishwasher. Plugged into different outlet, Dishwasher turns on, no codes. Ran diagnostic, functions properly. Recommended talking to landlord about an electrician. Dishwasher checks good."
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Henrietta, NY 14586
Ray Benedetto
Job Details: 09/19/2022
Lint residue on clothes arpt end of cycle. Cleaned out venting to alleviate issue. Recommended that landlord cleans venting periodically.
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Clyde, NY 14433
Doug Balcom
Job Details: 09/19/2022
Customer states washer will not start just shuts off. Ran diagnostic test found F5E2 error code lid lock. Replaced lid lock. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.; used 1 W10810403 (Lid lock) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Hilton, NY 14468
Dave L
Job Details: 09/19/2022
Replaced worn cam due to grinding noise. Unit tested good. ; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Irondequoit, NY 14609
James
Job Details: 09/19/2022
Ticking noises in cabinet and ice freezes together in bin. Called techline sr7734613666They recommend replacing ice door and separator for frost in ice bin. Customer wants appliance replaced for ongoing issues. ; ordrng 1 W11171728 (Door) and 1 WPW10577864 (Separator)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Fairport, NY 14450
Josh Henchen
Job Details: 09/19/2022
"Customer stated leaking from front eight corner. Checked and found F8E4. Ran diagnostic, checks good. No water in float switch tray. Ran pro wash cycle, no leaks. Customer will monitor. Dishwasher checks good"
We serviced a
MAYTAG DISHWASHER
Model MDB84949SKZ0
Near Fairport, NY 14450
Josh Henchen
Job Details: 09/19/2022
Failed to be able to pull dishwasher out far enough to work. Customer was busy on phone call with patient. They will have it pulled out for next monday.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Shortsville, NY 14548
Doug Balcom
Job Details: 09/19/2022
Customer states lid lock broken. Found strike broken. Ordering strike. ; ordrng 1 W11457841 (Strike)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Clifton Springs, NY 14432
Doug Balcom
Job Details: 09/19/2022
Customer states display is hard to read. Found user interface display bad. Ordering user interface.; rqstng P&A on 1 W11460962 (User interface)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Clifton Springs, NY 14432
Doug Balcom
Job Details: 09/19/2022
Customer states unit leaks. Ran unit and found leaking from the sump. Found sump cracked. Ordering sump assembly.; ordrng 1 W11416362 (Sump assembly)
We serviced a
WHIRLPOOL DRYER
Model WGD8620HW
Near Canandaigua, NY 14424
Doug Balcom
Job Details: 09/19/2022
Replaced control and console. Ran diagnostic test no codes. unit is operating as designed.
We serviced a
AMANA WASHER
Model NTW4516FW
Near Geneva, NY 14456
Doug Balcom
Job Details: 09/19/2022
Replaced belt shield. Ran calibration. Rann diagnostic test no codes. Unit is operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Waterloo, NY 13165
Doug Balcom
Job Details: 09/19/2022
Customer states dishwasher will not run all lights blink on console. Found all LED's blinking and unit will not respond. Reset unit by removing power and reapplying power. Unit turns on but most buttons will not respond. Ordering control and console. ; rqstng P&A on 1 W10897411 (Console) and 1 W11087207 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5550XW0
Near Rochester, NY 14622
James
Job Details: 09/19/2022
"Unit not spinning. Replaced capacitor, actuator qnd lid strike. Verified drain and spin cycle. ; used 1 Wpw10006355 (Actuator) from stock"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Canandaigua, NY 14424
Dave F
Job Details: 09/19/2022
Door switch is worn out and is being intermittent. Ordering new switch WPW10569603; ordrng 1 WPW10569603 (switch-dor)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Canandaigua, NY 14424
Dave F
Job Details: 09/19/2022
Replaced main harness and tested unit . Tested good
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Ontario, NY 14519
Andres
Job Details: 09/19/2022
Customer stated unit was giving her F8E0 error code for fan speed fault. When I arrived I pre heated unit to 425 and watched the fan. Fan came on and stayed on. I could not duplicate issue fan is working. Customer could of had something stuck in it preventing it from turning. If customer does call back order. W11107275
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Geneva, NY 14456
Doug Balcom
Job Details: 09/19/2022
Customer states unit is full of soapy water. Found unit not draining. Found drain hose pinched. Adjusted drain hose ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Penfield, NY 14526
Josh Henchen
Job Details: 09/19/2022
"Replaced rollers and pulley with Repair kit due to squeaking noise. Tested dryer, checks good.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Spencerport, NY 14559
Dave L
Job Details: 09/19/2022
Ice maker intermittent. Found poorly sealed connector behind ice maker cover panel on the new door. Repaired connection. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14608
Ray Benedetto
Job Details: 09/19/2022
"Unit not starting cycle. Basket re-engagement fault in memory. Would not toggle shifter, agitate or spin in test mode. Replaced cam and actuator. Tested, operating normal. Calibrated unit.; used 1 W10721967 (Cam), and 1 WPW10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Rochester, NY 14608
Ray Benedetto
Job Details: 09/19/2022
"Unit frosted over with ice. Thawed out ice. Found control board with a double sticker indicated that board has defect with defrost cycle per a previous call with Techline. Ordering W11321525, Control Board for repair.; ordrng 1 W11321525 (Control Board)"
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Rochester, NY 14606
Ray Benedetto
Job Details: 09/19/2022
Dryer starting up without coins present. Adjusted coin chute to properly accept coins. Removed plastic guards so unit will run when two dollars are put in.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Dansville, NY 14437
Jeremy
Job Details: 09/19/2022
"Customer stated unit would only fill and drain, would not agitate or spin. Unit has F7E1 error code. Found that motor only hums and doesn't turn. Found capacitor is blown, ordering motor and capacitor.; ordrng 1 W11158830 (Capacitor) and 1 W10890624 (Motor)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Canandaigua, NY 14424
Jeremy
Job Details: 09/19/2022
Customer stated clothes are not drying properly. Found that dryer is not cycling heat properly and running too hot. Ordering thermostat and timer. ; ordrng 1 W10900067 (Thermal cutoff) and 1 WPW10185992 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Rochester, NY 14611
Josh Henchen
Job Details: 09/19/2022
"Customer stated just a grinding noise coming from washer. Checked and found once unit is plugged in drain pump keeps running. Took a picture of drain hose. Took drain pump off and cleared some blockage.Checked and found F8E1. Ran agitate, checks good. ran spin, checks good. Ran Drain and spin, checks good. Washer checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Bloomfield, NY 14469
Jeremy
Job Details: 09/19/2022
"Washplate is seized to transmission and will need to be cut off. Ordering washplate.; ordrng 1 W10752283 (Washplate), dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Farmington, NY 14425
Jeremy
Job Details: 09/19/2022
"Replaced icemaker for leaking, fascia heater for not heating and water valves for slow drip. Unit checks good."
We serviced a
MAYTAG RANGE
Model MES8800FZ2
Near Rochester, NY 14606
Dave L
Job Details: 09/19/2022
Replaced cooktop due to thermal crack. Burners testing ok. Mod
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 09/19/2022
"Oven light does not turn on with button, light does work when door is opened. Also screws came out of scoop on top of door. Replaced screws on door and ordering control panel and bezel kit.; ordrng 1 W11029431 (Control panel) and 1 W10814133 (Bezel Kit)"
We serviced a
KENMORE STACKED LAUNDRY
Model 110.88762793
Near Rochester, NY 14607
Andres
Job Details: 09/19/2022
Customer stated unit overflowed when in a cycle. I diagnosed unit by starting a cycle on a small load unit stopped pouring water in correctly also tried it on medium and large load both loads worked correctly. I took off lid and examined the pressure hose for any cuts or tears or if came loose but did not see anyrhing. I also took off control panel and blew through hose to make sure it was not clogged. I could not duplicate issue. I suggested customer uses machine on different size loads and watch it incase it does overflow. I noticed that agitator was not agitating and needs new dog agits585-802-6743; ordrng 1 80040 (Dog agits)
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Rochester, NY 14616
Andres
Job Details: 09/19/2022
Customer stated unit was making a vibrating noise. I diagnosed unit and found alot of lint built up in the blower wheel. I cleaned out wheel and put unit back together. Tested unit no longer is vibrating.
We serviced a
WHIRLPOOL REFRIGERATOR
Model NA
Near Rochester, NY 14616
Andres
Job Details: 09/19/2022
Sent call to let customer know I was on my way. When I arrived to the home I rang front door doorbell but no one answered. I called them but went straight to voicemail I left voicemail. Also ran doorbell on the side door
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Farmington, NY 14425
Dave F
Job Details: 09/19/2022
"Wattage 76 on test 39 comp 100%. -8 low side and 39 high on freshfood section -7 low side and 35 high on freezer . Equalized pressure is 0 on both sides . Filled unit with 140 psi nitrogen. Found leak on freshfood evap . Replaced evap and compressor , drier . Vacuumed unit down past 500 microns and recharged. Unit is now cooling ; dspstn on spec-tagged invntry: 2 W11109499 DRIER- TUBE and 1 W11592010 COMPRESSOR"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Rochester, NY 14612
Andres
Job Details: 09/19/2022
"Customer stated unit was giving her a F3E1 error code for water level system. When I arrived the door was locked and pump turned on. I unlocked door manually and took towels out. I ran a diagnostic cycle successfully, after I took off front panel and checked drain pump. I put unit back together and started a cycle with towels. Unit started cycle and is working properly."
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Brighton, NY 14620
Josh Henchen
Job Details: 09/15/2022
Customer wants to install himself. Delievered part. Washer checks good.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Honeoye Falls, NY 14472
Josh Henchen
Job Details: 09/15/2022
"Customer stated ni wheels came with Upright Freezer. Checked through repair parts list on multiple platforms, couldn't find wheels for order."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Honeoye Falls, NY 14472
Josh Henchen
Job Details: 09/15/2022
"Replaced faulty timer/ccu, turned power on washer unlocked, tested washer. washer checks good."
We serviced a
GE REFRIGERATOR
Model HPS15BTHJRWW
Near Rochester, NY 14607
Andres
Job Details: 09/15/2022
"Customer stated unit was making a noise. When k arrived temp was turned all the way down, I turned temp up. Compressor and fan turned on, I heard fan rattling and making noise. Reccomend replacing fan motor and blade.; ordrng 1 WR60X31522 (Fan motor) and 1 WR60X10204 (Fan blade)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Auburn, NY 13021
Doug Balcom
Job Details: 09/15/2022
Customer states freezer frosts up everything covered in frost. Found door very hard to close. Ordering new sliders.; ordrng 2 W11265130 (Slider)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDP850SAHZ
Near Syracuse, NY 13219
Doug Balcom
Job Details: 09/15/2022
Customer states dishwasher leaks. Found water leaking from front of tub. Found dishwasher tipped forward. Uninstalled unit reinstalled and leveled unit. Removed outer door ran unit to confirm no leak. Reinstalled outer door panel. Ran test cycle no codes. Unit is operating as designed.
Near Syracuse, NY 13204
Doug Balcom
Job Details: 09/15/2022
Picked up parts
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Liverpool, NY 13090
Chuck
Job Details: 09/15/2022
"Replaced gearcase, clutch and slider. Calibrated unit. Ran a diagnostic test cycle in which the unit operated as intended. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BC0
Near Rochester, NY 14608
James
Job Details: 09/15/2022
Lid snapping noises when closing. Lid closes crooked so lock doesn't line up. Hinge springs broken. Need hinges ; rqstng P&A on 1 WPW10309357 (Hinge lh) and 1 WPW10309358 (Hinge rh)
We serviced a
JENN AIR REFRIGERATOR
Model JFX2897DRP02
Near Farmington, NY 14425
Dave F
Job Details: 09/15/2022
Freezer LED is out and ones are dim In the freshfood section . Ordering LEDS to replaced due to service pointer ; ordrng 6 W11601310 (Led module)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Canandaigua, NY 14424
Dave F
Job Details: 09/15/2022
Unit is cooling now but is being intermittent. Ordering control W11524469; ordrng 1 W11524469 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Canandaigua, NY 14424
Dave F
Job Details: 09/15/2022
Found the wire harness to the terminals were power cord comes in . Unit needs new main harness and power cord . Its a four prong power cord and customer would need to get a replacement ; ordrng 1 W11553447 (Main harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Macedon, NY 14502
Dave F
Job Details: 09/15/2022
Called techline SR 7734498265 . Found wire at the back on the unit that controls damper was broken on the liner side . . Techline deemed unit unrepairable.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Rochester, NY 14625
Dave F
Job Details: 09/15/2022
Replaced main control and evap cover according to service pointer . Changed defrost mode to basic defrost . Unit tested good and is cooling .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Rochester, NY 14624
Dave F
Job Details: 09/15/2022
"Replaced chute . Spring , coupler and ice bin . Tested unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 09/15/2022
"Unit will not spin. Found belt had slipped off pulley and gouged shield. Pulley was loose, replaced cam and belt. Unit also had stuck button code and lights up with sensing light is blinking when unit is in off position. Ordering control board and safety shield.; ordrng 1 W11611306 (Control Board) and 1 WPW10427633 (Safety Shield), used 1 WPW10006384 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Rochester, NY 14612
Dave L
Job Details: 09/15/2022
Replaced freezer led module.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Rochester, NY 14612
Dave L
Job Details: 09/15/2022
Checked fridge for buzzing noise as a curtesy. Noise is water pressure related. Closed supply until noise stopped. I&I used. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/15/2022
Water leaking into fresh food cavity. Found drain line clogged with rust. Dislodged clog and tested for water flow. Draining correctly.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JW00
Near Rochester, NY 14616
Dave L
Job Details: 09/15/2022
Pre ordered door; ordrng 1 W11386288 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Webster, NY 14580
James
Job Details: 09/15/2022
Unit stuck on sensing cycle. Long fill error. Cleared control and calibrated. Ran Diagnostics cycle successfully. Customer is to monitor.
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Lima, NY 14485
Jeremy
Job Details: 09/15/2022
"Customer stated unit made a loud hissing noise and saw excessive steam in the air. Checked and found broken refrigeration line. Called techline, unit is deemed unrepairable. SR#7734598494"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rochester, NY 14608
Andres
Job Details: 09/15/2022
"I rebuilt drive assembly I replaced gearcase, clutch, slide, rotor, stator. Put unit back together and calibrated unit, after I ran a diagnostic cycle. Unit now spins and senses properly.; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 09/15/2022
Customer concerned about loud fan noise. Scraped off frost outside evap cover. Fan is operating normal and freezer door is sealing correctly.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDP02SRSS3
Near Webster, NY 14580
James
Job Details: 09/15/2022
Model incorrect. Rh door tensioner broken. Part comes as a pair. Need both tensioners replaced. ; ordrng 1 8194001 (Balance) and 1 Sh15
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HV0
Near Rochester, NY 14619
Andres
Job Details: 09/15/2022
Unit is being sent for review because new parts gave same results. Informed customer of whats going on and suggested they call the extended warranty company and let them know that it's unrepairable. Sr7734550639
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fairport, NY 14450
Ray Benedetto
Job Details: 09/15/2022
All lights out in fridge and freezer. No water or ice dispensing. Interface on pantry drawer not lighting up. Disconnected harness from door and functions returned. Needs pantry drawer to repair.; ordrng 1 W10815669 (Pantry Drawer)