Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1734 customer reviews

Evan E.

Evan E.

DISHWASHER WHIRLPOOL KDFE104HWH0 Customer stated that unit would not drain. Upon inspection checked for codes. Unit displaying f9e1 code for long drain. Vacuumed out water and removed pump to inspect. Discovered that pump impeller is failing to spin when actuating pump. Can hear pump buzzing but never spinning impeller. Replaced pump and ran multiple test cycles. Unit tested good ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

Near Hearthstone Rd, Pittsford, NY 14534
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE304DPA0 Customer stated that glass has broken inside dishwasher suspecting that glass is inside pump. Removed pump to inspect found small glass chard causing impeller not to spin. Removed glass and tested unit multiple times. Unit is now draining as it should.

Near Old Mill Rd, Rochester, NY 14618
Evan E.

Evan E.

RANGE WHIRLPOOL AGR6603SFW2 Customer stated that flame height on burners was too high and control would not respond to commands. Upon inspection discovered that timer end screen was displayed due to customer not knowing that in order to cancel timer you must click timer button. Adjusted flame height on both front burners to customers satisfaction. Unit tested good

Near Garnet St, Rochester, NY 14609
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL MEDC465HW0 "Customer reports the unit would not heat. Discovered a wire going to the temp selector was not connected. Connected wire, then unit began to heat. Also preformed a vent test. Unit failed vent test. Suggested customer to have the vent cleaned for optimal drying performance. Repair successful. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT"

Near Sweet Maple Run, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB88OBWO "Customer concerned about a loud noise during the spin cycle. The basket spins freely, but the failed bearings could be heard when the basket spins. A bearing kit should be installed to take care of the issue. Customer declined further repair."

Near Lake Pines Dr, Webster, NY 14580
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Freezer is 1 degree . Freshfood is 28 degrees . Temperatures set are 5 in freezer and 39 in fresh food . Called techline SR 7726562485 . Techline said that there is no more repairs to be done in the field . Have customer to call whirlpool customer service . Issue is the same as previous calls .; dspstn on spec-tagged invntry: 1 W11164593 DIFFUSER

Near Wells Curtice Rd, Canandaigua, NY 14424
Dave F.

Dave F.

WASHER WHIRLPOOL WTW5100VQ0 Unit was not cycling between wash cycles correctly. Timer was bad. Replaced timer. Unit tested good.

Near Jackson St, Lyons, NY 14489
Steve M.

Steve M.

WASHER MAYTAG MHW5630HW0 Replaced dispenser for leaking. Tested and it did not leak.

Near NY-36, Dansville, NY 14437
Dave F.

Dave F.

DRYER MAYTAG MED8630HC1 Unit not hooking to wifi for customer so use remote enable function. Was able to get unit to connect to wifi and work using customers cell phone .

Near Farmington Rd, Macedon, NY 14502
Dave F.

Dave F.

DISHWASHER MAYTAG MDB4949SHZ0 Dishwasher not washing dishes or dissolving dish detergent. Observed wash pump is not turning on. Ordering control W11225084 and wash pump WPW10591570; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)

Near E River Rd, West Henrietta, NY 14586
David L.

David L.

RANGE WHIRLPOOL WFG550S0HZ0 7726550271 called tech line to document intermittent ignition. Unit is failing to ignite intermittently. Ignitor is sparking but is failing to spark to the burner in failure. Ordering ignitor burner tube and spark module. Verified polarity and voltage from the receptacle; ordrng 1 W11162730 (module-spk) and 1 WP9758078 (burnr-oven) and 1 WP9758079 (igntr-oven)

Near Larkwood Dr, Rochester, NY 14626
Steve M.

Steve M.

VAN FORD TRANSIT CONNECT Oil. Change. My tee quoted for latch. ; saved tckt

Near Rockwood St, Rochester, NY 14610
Steve M.

Steve M.

WASHER WHIRLPOOL WTW6400SW3 Order bearing for loud bearing. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

Near Shagbark Way, Fairport, NY 14450
Evan E.

Evan E.

RANGE KITCHENAID KSDG950ESS1 Replacing user interface due to unit flashing F2e1 code for stuck key error code. Replaced UI. Unit is still flashing error code after replacement of UI. Ordering control and bezels for new UI ; ordrng 1 W10814133 (BEZEL KNOBS ) and 1 W11100515 (CONTROL )

Near Humboldt St, Rochester, NY 14610
Evan E.

Evan E.

RANGE WHIRLPOOL WFE550S0HZ1 Customer stated that LF burner will only work on high. Tested burner. Burner will only run on high setting for single or dual burner. Swapped switch with other dual element burner and tested burner. Other switch is controlling heat setting as it should. Ordering switch ; ordrng 1 WPW10434452 (SWITCH )

Near Baird Rd, Penfield, NY 14526
David L.

David L.

WASHER WHIRLPOOL WTW4816FW2 Unit is making a noise during spin. Found oil on belt cover ordering GEARCASE. Scheduled for Saturday 12/14; ordrng 1 W11255272 (gearcase)

Near Fox Meadow Rd, Rochester, NY 14626
Shaiman C.

Shaiman C.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Handles are missing. Ordering new handles.; ordrng 1 W11043764 (FF HANDLE) and 1 W11043764 (FREEZER HANDLE) and 4 WPW10170540 (HANDLE SCREW)s and 4 WPW10296804 (HANDLE SET SCREW)s

Near Marketplace Dr, Rochester, NY 14623
Evan E.

Evan E.

MW-HOOD COMBO MAYTAG MMV4205FZ1 "Customer stated that unit would not heat. Upon inspection checked for error codes. No codes present. Checked resistance of capacitor , transformer and magnetron. All tested good. Checked diode for continuity. Diode tested open. Ordering diode ; ordrng 1 W10561770 (CAPACITOR ) and 1 W11256462 (DIODE)"

Near Colonial Dr, Penfield, NY 14526
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4855HW1 Unit not starting all the timer when button is pushed . Went to diagnostics. No error codes . Replaced control . Calibrated unit . Ran auto diagnostics. Tested good . Moved the power cord and the unit turned off . Unit has bad power cord . Ordering cord W10850133; ordrng 1 W10850133 (cord-power)

Near Cross Ridge Rd, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Freshfood evap frosted up . Defrosted unit . Tested thermistors in diagnostics test 1,2,39 passed . Tested evap fan . Tested good . Changed defrost mode to basic from adaptive. Sealed cabinet. Checked gaskets . Found the evap thermistor was loose and not seating well on evap . Foil taped and zip tape thermistor. . Ran test 4 . Unit passed . Unit tested good . If problem persists order W11033168 harness ."

Near S Avon Rd, Avon, NY 14414
Evan E.

Evan E.

RANGE FRIGIDAIRE FGEW3045KFB Customer stating that oven is off 25-50 degrees each time a bake cycle is run. Ran test bake cycle. Watched unit progress up to 200’degrees then instantly jump up to 350. Issue is with temp sensor or not providing proper readings. Ohmed out temp sensor. Sensor tested infinite ordering sensor ; ordrng 1 5304504897 (TEMP SENSOR )

Near Woodrose Dr, Webster, NY 14580
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH31017HS3 Unit not turning on . Checked power to unit . Has power . Fuse is good . Interlocks are good . Replaced control board . Unit tested good .

Near Cedar Creek Way, Farmington, NY 14425
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer reports the unit does not spray water. Unit fills with water, will not spray, but will drain. Replaced sump motor. Unit testing good."

Near Melrose St, Rochester, NY 14619
David L.

David L.

DISHWASHER KITCHENAID KDTE334GBS0 Replaced keypad and control due to no operation. Unit tested good in diagnostics.

Near East Ave, Brockport, NY 14420
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Left hinge cap was glued on. Not preventing use or operation.

Near Owens Rd, Brockport, NY 14420
David L.

David L.

RANGE WHIRLPOOL KFEG500EBS3 Replaced scratched door trim. Unit tested good.

Near Town Pump Cir, Spencerport, NY 14559
David L.

David L.

OVEN KITCHENAID KOSE500ESS04 Window pack is broken inside door. Left inner glass with customer just in case it is needed when window pack is replaced ; ordrng 1 WPW10347596 (glass-door)

Near Burritt Rd, Hilton, NY 14468
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW85HEFW1 Replaced control board. Wrong part was ordered for UI. Ordering the correct part. ; ordrng 1 W10903218 (USER INTERFACE )

Near French Rd, Pittsford, NY 14534
Steve M.

Steve M.

WASHER WHIRLPOOL WTW5000DW1 Replaced gearcase and suspension for suspension bouncing and loud gearcase. The washer tests good. ; dspstn on spec-tagged invntry: 1 W10861225 HANDLE and 1 W11035751 GEARCASE

Near Mendon Center Rd, Pittsford, NY 14534
Evan E.

Evan E.

OVEN FRIGIDAIRE FFGF3011LWC Customer stated that unit would not be preheat. Checked incoming voltage to ignitor. Ignitor is receiving 0 volts. Control is failing to send power to ignitor. Ordering control ; ordrng 1 316220722 (OVERLAY ) and 1 5304518661 (CONTROL )

Near Woodward St, Rochester, NY 14605
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced Ff Light for light not turning on. 5e light tested good. ; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT

Near Ranney Dr, Fairport, NY 14450
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB8949SBM2 Replaced control panel. Unit testing good.

Near Stottle Rd, Churchville, NY 14428
Steve M.

Steve M.

COOKTOP WHIRLPOOL WFE515S0ES2 Ordering left rear element for hot surface light not turning off. ; ordrng 1 W11171119 (LEFT REAR ELEMENT)

Near Chapel St, Mount Morris, NY 14510
David L.

David L.

REFRIGERATOR GE GTH18EBTZRWW Replaced noisy evaporator fan motor. Unit is quiet now

Near Cunningham St, Rochester, NY 14608
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Unit was not dispensing due to a frozen water bladder defrosted reservoir and adjusted RC temperature on the UI. Water dispensing normally after defrosting. Customer to monitor; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE-INLT

Near Liberty Ave, Irondequoit, NY 14622
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced Ff Light for light not turning on. 5e light tested good.

Near Ranney Dr, Fairport, NY 14450
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4850HW1 "Customer concerned about the lid lock not working as it should; not locking at the beginning of the cycle. No error codes stored. Lid switch functioned as it should in manual diagnostics. Informed customer that for this model, the latch does not lock right at the beginning of the cycle. No further repair necessary. ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID"

Near Ravens Rd, Henrietta, NY 14467
Shaiman C.

Shaiman C.

DRYER FRIGIDAIRE FFQG5000QW2 "Unit was not heating upon arrival, & customer concerned about lint trap not catching lint. Diagnosis revealed a failed thermostat. Replaced the thermostat. Also inspected the lint trap assembly and could not find any visible failures. Suggested customer to contact the manufacturer in regards to that issue. However, the unit is heating as it should. Repair successful."

Near Viscount Dr, Rochester, NY 14623
Evan E.

Evan E.

DRYER WHIRLPOOL WGD85HEFW0 "Customer stated that unit was producing noise while running. Upon inspection could hear noise customer was referring too. Used dryer repair kit to correct issue. Replaced rollers, pulley and belt. Ran test cycle. Unit tested good ; used 1 4392067 (REPAIR KIT) from stock"

Near Creek St, Rochester, NY 14625
Dave F.

Dave F.

DRYER WHIRLPOOL WED8000BW0 Complaint of excess noise when dryer is running. Ran unit and confirmed noise. Used repair kit 4392067. Replaced rollers and tensioner pulley. Tested unit. Unit test good. Tested vent. Vent tested bad. Recommended replacing vent to improve dry times.

Near Kings Lacey Way, Fairport, NY 14450
Dave F.

Dave F.

OVEN WHIRLPOOL KOSE507EBL00 "Oven not on . Found thermal fuse was blown . Jumped fuse . Unit turn now . Replaced fuse . Unit tested good .; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"

Near Old Farm Cir, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KRFF507HPS00 Freezer led light was bad in the freezer section . Replaced led . Unit tested good .

Near French Rd, Rochester, NY 14618
Evan E.

Evan E.

WASHER MAYTAG MVWB765FW3 Customer stated that when selecting start button to start cycle unit would not respond to command. Checked for error codes. Unit displaying code f6e3 for control failing to communicate with UI. Replaced UI and tested start key. Also ran diagnostic cycle. Unit tested good

Near Timberline Dr, Penfield, NY 14526
Evan E.

Evan E.

WASHER MAYTAG MET3800XW1 Customer stated that unit is still leaking. Ran multiple test cycles and filled basket to top. Let unit run through cycle. Customer is suspecting that water is coming over side of tub during agitation. Observed unit throughout entire cycle up to drain portion of cycle. Inspected drain hose and pump to ensure unit is not leaking during this process. Repeated this process multiple times can not replicate issue. Advising customer to be sure that proper load size is corresponding with level of water selected.

Near N Clinton Ave, Rochester, NY 14605
Dave F.

Dave F.

MICROWAVE MAYTAG MMV5219DH1 Magnetron is covered under warranty. Replaced diode and magnetron. Tested unit. Tested good .

Near Tree Top Ln, West Henrietta, NY 14586
Steve M.

Steve M.

WASHER MAYTAG MVWC465HW2 "Found hot water shut off to machine and the temp selection was on cold. Informed customer that if hot water is off, then the temp selection must be on tap cold setting or the washer will not finish cycle. Ran automatic test cycle and the washer worked as expected."

Near Bickford St, Macedon, NY 14502
Steve M.

Steve M.

DISHWASHER KITCHENAID KDFE204ESS1 Tested dishwasher and found no error codes. Found it takes a long time for water to get to kitchen. Cleaned out spray arms. The water is spraying well from spray arms. The dishwasher checks good. Customer er is going to clean with a dishwasher cleaner. No functional problems found.

Near Royale Dr, Fairport, NY 14450
Steve M.

Steve M.

DRYER WHIRLPOOL WED5000DW2 Replaced start switch for sending power to timer before it's pressed to start. The dryer tested good.

Near Church Hill Rd, Henrietta, NY 14467
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW90HEFW0 Replaced bellow. Repair successful.

Near Sunset Dr, Rochester, NY 14618
David L.

David L.

REFRIGERATOR WHIRLPOOL KSC23C8EYB02 Unit is not cooling in either compartment due to a refrigerant leak. Unit still under parts coverage but labor warranty has expired. Quoted labor for both evaporators and compressor. Customer will let us know when they make a decision.

Near Beehler Ln, Hamlin, NY 14464
Shaiman C.

Shaiman C.

RANGE MAYTAG MGT8655XS03 Right rear burner knob was stuck. Turned the knob with slight force then it became free. Repair successful.

Near Post Ave, Rochester, NY 14619
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB835DW4 Replaced the console assembly. Cycle selector & start button still won’t work. Replacing control board. ; ordrng 1 W11170706 (CONTROL)

Near Leerie Dr, Rochester, NY 14612
Shaiman C.

Shaiman C.

DRYER MAYTAG MEDB766FW0 "Blower housing cannot be replaced unless the blower wheel gets replaced also. The sound is only heard once when starting the machine empty, and consistently when clothes are in it. The sound is not present with the drum removed. But when the drum is installed the noise is present. Right side of cabinet appears to have a dip in it which could be contributing to the noise. Contacted the manufacturer again. The agent suggested replacing the bulkhead and roller support shafts. Will also replace the drum, motor, blower wheel, and cabinet. SR 7726545769; ordrng 1 8533643 (CABINET) and 1 W10641295 (BRACKET) and 1 W10899578 (DRUM ASSEMBLY ) and 1 W11112242 (BULKHEAD) and 1 WP694089 (BLOWER WHEEL) and 1 WPW10359269 (RIGHT ROLLER SHAFT) and 1 WPW10359270 (LEFT ROLLER SHAFT)"

Near Clarkson Hamlin Town Line Rd, Hamlin, NY 14464
Evan E.

Evan E.

OVEN KITCHENAID KOSE500ESS03 Rescheduling for Friday 9/06; schdld next appmnt for 12/6 FRI 9-12

Near Bending Bough Dr, Webster, NY 14580
Evan E.

Evan E.

REFRIGERATOR MAYTAG MBF1958FEZ03 Customer stated that door is having issue closing properly. Unit is producing clicking noise while door is opening and closing. Removed door to inspect hinge suspecting issue with hinge bushing not seating correctly inside door frame Ordering hinge bushing ; ordrng 1 WP12028505AP (DOOR CLOSURE)

Near Fuller Ave, Webster, NY 14580
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FPS03 Sr7726539182Unit is only dispensing intermittently. 12vdc to dual valve when paddle is pressed. Verified 115 Vac to isolation valve. Valve gums but only opens intermittently. Ordering isolation valve and dual valve. ; ordrng 1 W11194380 (valve) and 1 W11312191 (valve)

Near Oakridge Dr, Rochester, NY 14617
David L.

David L.

RANGE KITCHENAID KESS907SWW06 7726541022Called tech line after ribbon cable did not take care of the stuck key error. Techline recommended replacing the appliance manager . And they keypad again if that does not eliminate the stuck key error. Tested all other wires between the controls. And reseated everything. Ordering appliance manager ; ordrng 1 WPW10181438 (cntrl-elec)

Near Chili Ave, Rochester, NY 14611
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Unit is freezing all items in the RC and the lights are not working. Both the RC and FC thermistors read open in diagnostics. Checked thermistors at control. Both read open. Traced wiring harness back and found a disconnected connector. Reconnected and rechecked from control. Thermistors tested good lights came on and thermistors read PASS in diagnostics.

Near Mercer St, Brockport, NY 14420
Shaiman C.

Shaiman C.

WASHER AMANA NTW4650YQ0 Replaced suspension. Repair successful.

Near Lake Lea Rd, Irondequoit, NY 14617
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW0 "Replace tub, agitator, And calibrated. Repair successful.; used 1 W10528947 (HUB) from stock"

Near Point Pleasant Rd, Irondequoit, NY 14622
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Freezer door not closing well due to worn slides. Ordering slides and adhesive to seal cabinet; ordrng 2 482338 (cables)s and 2 WPW10120018 (SLIDES)s

Near Woodgate Dr, Ontario, NY 14519
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 Customer reports water spraying from the top console. Activated the water valves on the machine in manual diagnostics; no issues present. Investigation resulted in discovery of a leaky water valve in the home plumbing that was leaking on top of the console. The water valve was located right above the unit and water residue on the unit shows where the water drips onto the machine. No further repair necessary.

Near Clearwater Cir, Rochester, NY 14612
Dave F.

Dave F.

DRYER WHIRLPOOL WED9400SW2 F1 error code . Control board failure . Replaced control board tested unit. Tested good.

Near Cedarwood Cir, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GC5SHEXNS02 Replaced filter housing for low water flow at water dispenser. The water flow tested good.

Near Buttermilk Hill Rd, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Replaced fill tube heater and water valve for fill lime freezing causing no ice production. The customer is going to monitor.

Near Chadwick Manor, Fairport, NY 14450
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW2 Found drain in the floor under washer was backing up causing water on floor. The washer tested good.

Near Crosman Terrace, Rochester, NY 14620
Evan E.

Evan E.

OVEN WHIRLPOOL WFG505M0BW2 Customer stated that bulb is continually blowing after multiple replacements. Suspecting issue with socket. Ordering replacement socket; ordrng 1 W10856866 (BULB SOCKET )

Near Williamson Rd, Marion, NY 14505
Steve M.

Steve M.

WASHER MAYTAG MHW6000XW2 "Replaced control with same problem. Put original control back in. Tested door switch and the door switch coil tests failed. Found no continuity in harness. The washer needs harness and possible door lock, main control and motor control unit. Please refund customer for part and labor that was paid in full on first visit."

Near Winton Rd N, Rochester, NY 14609
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH31017HB3 Customer stated that unit would not power up. Upon inspection discovered unit had short in power cord causing intermittent operation. Was able to adjust cord so unit can function. Ordering power cord ; ordrng 1 W11206558 (POWER CORD )

Near Rockhurst Dr, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Found the water reservoir is frozen. Restricted airflow to pantry under bladder and raised temps selection to unthaw bladder.

Near Tottenham Rd, Rochester, NY 14609
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF560SAFB1 Tightened the nut holding float switch on that was leaking. Tested dishwasher and it did not leak while testing.

Near Lexington Pkwy, Rochester, NY 14624
Steve M.

Steve M.

DISHWASHER KITCHENAID 665.1322n412 Replaced upper rack adjusters for falling rack. Customer had parts sears had sent them. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

Near Saddle Brook, Pittsford, NY 14534
Steve M.

Steve M.

RANGE GE JBP78W0B1WW Found door latch stuck in closed position. Opened door and pushed latch back so latch would not catch door. The oven works as expected. Can no longer use self clean. The latch is discontinued.

Near Eastbrooke Ln, Rochester, NY 14618
Dave F.

Dave F.

WASHER HOTPOINT HSWP1000M4WW Both knobs for load size and temperature are broken and just spin . Unit needs new pressure switch as it is very hard to turn . Ordering pressure switch WH12X22696 and knobs WH01X10313; rqstng P&A on 2 WH01X10313 (knob)s and 1 WH12X22696 (washing machine pres)

Near Fairdale Glen, Farmington, NY 14425
Evan E.

Evan E.

RANGE WHIRLPOOL WFG374LVB3 Customer stated that unit would light for initial preheat but never relight after that. Inspected ignitor and discovered that ignitor was dirty causing poor ground connection when unit is trying to relight. Cleaned ground connection and ran test bake cycle to 350. Observed unit during bake cycle to confirm that unit was relighting pilot as it should. Listened to ignitor cycle on and off multiple times. Unit tested good ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN

Near Hard Rd, Webster, NY 14580
Evan E.

Evan E.

RANGE WHIRLPOOL MET8775XS00 Customer stating that items are coming out burned on bottom when cooking in upper oven. Checked for error codes. No codes were present. Ran test preheat and took temp readings. Calibrated unit down -10 degrees and took temp readings again. Unit cycling heat as it should. Explained to customer how to calibrate unit. Unit tested good

Near Stafford Crescent, Webster, NY 14580
David L.

David L.

REFRIGERATOR MAYTAG MRT118FFFH04 Freezer door is popping open slightly when RC door is shut. Explained that his is normal operation. Gaskets are sealing as they should.

Near Brush Creek Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR KITCHENAID KSCS25INW01 Replaced restricted filter housing. Water dispenser tested good with the filter installed. Defrost drain and the ice maker fill tube are frozen. Defrosted both and cleaned drain tube. Cycled ice maker to test. Tested good; used 1 SH1500 (SHIPPING&HANDLING) from stock

Near Whitewood Ln, Rochester, NY 14618
David L.

David L.

DISHWASHER KITCHENAID KDTE334GPS0 Replaced rusting ouster door panel. Customer had to leave before completion. Pic attached of the new panel installed.

Near Horizon Dr, Rochester, NY 14625
Evan E.

Evan E.

REFRIGERATOR KITCHENAID KRFF507HPS00 Customer stated that unit has stopped making ice. Put unit into diagnostic. Ran test service test 56 and checked for error codes. Unit was displaying code for ice maker losing position. Ran harvest cycle on ice maker and fill test. Unit filled and ran harvest as it should. Unit should now begin to make ice. Unit tested good

Near Lakewood Dr, Williamson, NY 14589
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRV976FDEM00 Called techline SR 7726539226 . Reason for possible unit being intermittent could be from drawer board or harness . Unplugged harness to left hand drawer . Customer will monitor.

Near Johnson Rd, Palmyra, NY 14522
Steve M.

Steve M.

RANGE FRIGIDAIRE FGGF3054MWE Replaced spark module for not lighting left front burner.

Near Calkins Rd, Rochester, NY 14623
Dave F.

Dave F.

OVEN WHIRLPOOL WFG525S0HW1 Replaced dsi board and harness. . Tested unit tested good .

Near Hammond Rd, Palmyra, NY 14522
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Replaced water valve and control board due to long fill error code F8E1 and not rinsing. Calibrated and ran auto diagnostic. Unit tested good.

Near Park St, Phelps, NY 14532
Dave F.

Dave F.

WASHER MAYTAG MVWB865GW0 Washer not responding to touch replaced control and user interface. Calibrated unit . Tested in auto diagnostics. Unit tested good.

Near Shortsville Rd, Shortsville, NY 14548
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH31017HZ2 "Replaced magnetron, Diode, magnetron thermostat, tested unit , tested good"

Near W Gibson St, Canandaigua, NY 14424
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT710PAHW1 Replaced vent and gasket . Due to it failing . Outer panel is rusted above the vent due to the failure . Tested unit . Tested good .

Near NY-21, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SMHV00 Installed cam on door that was missing

Near S Estate Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Replaced ice maker per Techline due to slow ice/e5 times ice making. Cycled power to clear code. Customer to monitor SR SR7726445824

Near Canal Woods, Rochester, NY 14626
Dave F.

Dave F.

WASHER MAYTAG MVWB865GC0 "F3E2 inlet temperature fault .F0E4 spin limited by water temperature , F8E1 long fill . Thermistor tested bad . Unit needs water valve . Replaced water valve . Calibrated unit . Tested in auto diagnostics. Unit tested good ; used 1 W11165546 (VALVE) from stock"

Near Kavanaugh Rd, Honeoye Falls, NY 14472
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced damper for noisy damper. The damper tested good.

Near Silverton Glenn, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found refrigerator vibrating. Lowered casters to raise unit and stop vibrations. The refrigerator tests good.

Near Bradhurst St, Victor, NY 14564
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW5000DW3 Replaced control & calibrated. Repair successful.

Near Smith St, Rochester, NY 14606
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED5000DW2 Replaced door seal. Repair successful.

Near Willowick Dr, Fairport, NY 14450
Shaiman C.

Shaiman C.

DRYER FRIGIDAIRE FEQ332ES0 Customer states the unit will not tumble. The drum belt was broken. Replaced belt. Unit tested good.

Near East Ave, Rochester, NY 14618
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ Replaced noisy damper

Near Maier Cir, Spencerport, NY 14559
David L.

David L.

REFRIGERATOR GE GFE29HSDCSS Fresh food defrost drain is frozen defrosted drain. Customer to monitor

Near Shallow Brook Terrace, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW90HEFW0 "Customer reports the unit leaks during use. Upon inspection discovered the bellow was ripped in the front and the drain in the bellow was severely clogged. No error codes stored. Unit began leaking from the front, same area where the bellow is damaged, during auto verification test. Bellow should be replaced. ; rqstng P&A on 1 W11106747 (BELLOW)"

Near Sunset Dr, Rochester, NY 14618
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDB725BW0 Replaced coils. Unit is still short cycling; flame is staying on for approximately 2-5 seconds before going out. Manufacturer suggests replacing the gas valve assembly. Price of the new coils will be put towards the price of the burner assembly. SR: 7726525911; ordrng 1 WP8557891 (BURNER ASSEMBLY )

Near Geraldine Pkwy, Rochester, NY 14624
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Ice maker not getting power to unit . Tested voltage from control board . Has 120 volts from board to left hand door connector . .unit needs new freezer door .For harness issue . Called techline SR 7726523720 . Quoted customer for door . Does not want to move forward with repair.

Near Tobin Rd, Henrietta, NY 14467
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MVWC465HW2 "Replaced the gear case and the water inlet valve assembly. Water no longer drips into the inner basket. However, the unit still makes a scraping noise during the spin cycle. Spoke to the manufacturer about the issue. The tech line agent suggested replacing the inner basket and the wash plate.SR: 7726533598; ordrng 1 W10919191 (WASH PLATE) and 1 W11172199 (INNER BASKET)"

Near Burning Tree Ln, Penfield, NY 14526
Dave F.

Dave F.

WASHER AMANA NTW4516FW3 F7E6 error code motor fault . Found the cam was worn and not allowing unit to agitate. Replaced cam from stock W10721967 . Calibrated unit . Tested in auto diagnostics. Unit tested good .; used 1 W10721967 (CAM) from stock

Near Dale Dr, Farmington, NY 14425
Dave F.

Dave F.

REFRIGERATOR FRIGIDAIRE FGHB2844LF1 Drain in the freezer was plugged. Cleared drain tested unit . Tested unit tested good .

Near Chestnut Hill, Victor, NY 14564
Evan E.

Evan E.

RANGE AMANA AGR6603SFW2 Replacing burner head due to unit failing to light consistently. Replaced head but unit is stillHaving issues lighting. Ordering burner heads. Can ship burner heads to customer. Unit tested good otherwise ; ordrng 1 WPW10183375 (SHIP TO CUSTOMER )

Near Ellinwood Dr, Irondequoit, NY 14622
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDS40CVSS4 Customer stated that control panel was dead and would not respond to commands. Upon inspection discovered that thermal fuse had blown casuing issue. Replaced fuse and ran diagnostic cycle. Unit tested good

Near Calumet St, Rochester, NY 14610
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Customer stated that unit was not latching lid when going to wash cycle. Could hear unit clicking but never latching. Checked for codes unit was displaying code F5E2 for lid lock fault. Tested latch in manual test mode. Unit would not latch. Replaced latch assembly and tested unit. Unit now locking lid as it should. Ran diagnostic cycle to confirm function. Unit tested good

Near Victor Rd, Macedon, NY 14502
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Unit is not cooling well due to a failing compressor. Ordering a compressor ; ordrng 1 W11109499 (drier-tube) and 1 W11393142 (COMPRESSOR KIT)

Near Pathway Ln, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MVWC465HW2 Customer stated unit was stuck in sending mode and would never move to next portion of cycle. Checked for error codes. Unit was displaying code 8-1 for long fill. Inspected hoses and discovered that hot valve on house side was seized shut causing unit not to receive hot water. This is cause for issue. Advised customer that hot water valve will need to be repaired/replaced in order for unit to function properly. Unit itself tested good

Near Macedon Center Rd, Macedon, NY 14502
Evan E.

Evan E.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Customer stated that door had large dent on top left side upon delivery of unit. Replaced left side door. Unit tested good

Near Pathway Ln, Webster, NY 14580
David L.

David L.

REFRIGERATOR KITCHENAID KRFF300ESS01 Right hand door is damaged at the hinge ordering door; ordrng 1 LW10721542 (dor-fip)

Near Ridge Rd, Webster, NY 14580
Dave F.

Dave F.

OVEN WHIRLPOOL WOS97EC0HZ01 F8E0 cooling fan is under speed . Ordering control W11261165 and fan W11248652 ; ordrng 1 W11261165 (cntrl-elec)

Near Hawkstone Way, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE234GPS0 Replaced open pump for not draining. The dishwasher tests good. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN

Near Hollywood Ave, Rochester, NY 14618
Steve M.

Steve M.

FREEZER WHIRLPOOL WRS315SNHM01 Replaced thermistor for to cold in fresh food section. The customer is going to monitor. ; used 1 WPW10384183 (THERMISTOR) from stock

Near Huntington Meadows, Rochester, NY 14625
Steve M.

Steve M.

DISHWASHER KITCHENAID KDFE104DSS Replaced top rack adjusters for falling rack. The rack tested good. Removed dispenser door and put gasket back in. The dishwasher tests good. ; used 2 WPW10546503 (ADJUSTER) from stock

Near Huntington Meadows, Rochester, NY 14625
Dave F.

Dave F.

WASHER MAYTAG MVWB835DC4 "F8E1 long fill error , F8E6 water hazard error , F3E2 inlet water temperature fault , . Cold water valve not opening . Ordering valve W11165546 and control W11170706; ordrng 1 W11165546 (valve) and 1 W11170706 (cntrl-elec)"

Near Grandview Park, Canandaigua, NY 14424
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF560SEYW00 Replaced the mullion for door not closing. The door tested good.

Near W Walworth Rd, Macedon, NY 14502
Evan E.

Evan E.

WASHER AMANA NTW4516FW3 Called customer to inform them I was in route to home. Customer informed technician they are not available for service. Advised customer appointment has already been rescheduled 3 times. Rescheduling for 12/9; O-emld tckt

Near Troup St, Rochester, NY 14611
Steve M.

Steve M.

DRYER GE GTD33GASK0WW Took apart and found thermostat not hooked up. Hooked it up and tested. The dryer tested good.

Near Larchwood Dr, Pittsford, NY 14534
Evan E.

Evan E.

RANGE MAYTAG MER8800FZ0 Customer stated that unit was not heating properly. Unit was burning items inside oven and now unit was not heating at all. Checked for codes. Unit displaying error code F6E1 for runaway oven temperature. Cleared code and ran preheat. Unit preheated to 350. Tech sheet calls for replacement of control. Ordering control and temp sensor ; ordrng 1 W10833885 (TEMP SENSOR ) and 1 WPW10340323 (CONTROL )

Near Bent Oak Trail, Fairport, NY 14450
David L.

David L.

REFRIGERATOR FRIGIDAIRE PLD535RFCO Installed upper sprayer. Did not charge

Near Charing Rd, Irondequoit, NY 14617
David L.

David L.

REFRIGERATOR MAYTAG MFF2558VEM9 Replaced compressor. Unit tested good

Near Windsor Rd, Rochester, NY 14612
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KFIS20XVBL1 Replaced control for unit not turning on . Programmed unit . Tested compressor in diagnostics. Did turn on . Unit tested good .

Near Amann Rd, Honeoye Falls, NY 14472
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Incorrect part ordered. Ordering correct part for mail out only. ; ordrng 1 WPW10493169 (bin-freezr MAIL OUT ONLY)

Near Lexton Way, Pittsford, NY 14534
David L.

David L.

DRYER MAYTAG MEDE500VW1 Replaced moving parts with kit due to worn idler unit tested good; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

Near Sweet Acres Dr, Rochester, NY 14612
Steve M.

Steve M.

RANGE JENN AIR n/a Found switch or relay not sending power to burner. Ordering both; ordrng 1 WP74011489 (switch- in) and 1 WP8566493 (relay)

Near Rainberry, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced noisy damper.

Near Hilton, NY 14468
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED8000DW4 Customer concerned about units not turning on. Tested voltage at the receptacle. Received 240V from L1 and L2 combined but receiving 120V from only one leg. The four prong receptacle is getting power from an extension cord that goes to a three prong receptacle. Suggested customer to contact an electrician to further diagnose the electrical issue

Near Longsworth Dr, Rochester, NY 14625
Dave F.

Dave F.

WASHER MAYTAG MVWC555DW0 F5E1 lid switch error F7E6 motor fault .. motor not turning on . Drain and spin not working . . Reseated all wires and power cycled . Unit .calibrated unit . Tested in auto diagnostics. Unit tested good .

Near Millard Ave, Livonia, NY 14487
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MVWC416FW1 Customer stated unit was under warranty. Customer contacted the warranty company; who thenDispatched come home come home an alternative appliance company. No further repair.

Near Ave. C, Rochester, NY 14621
Steve M.

Steve M.

WASHER MAYTAG MVWC565FW1 Customer concerned with amount of fabric softener coming out of dispenser. Sometimes in globs. Ordering new dispenser for mIl out only. ; ordrng 1 W11205050 (DISPENSER MAIL OUT ONLY)

Near Wincanton Dr, Fairport, NY 14450
David L.

David L.

WASHER WHIRLPOOL WFW5620HW0 Replaced unresponsive UI unit still not accepting selections. ACU checks ok and voltage to the UI is correct. Unit is on a dedicated breaker. Ordering harness and Control per Techline SR7726531568; ordrng 1 W11316252 (harns-wire) and 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)

Near Ontario Blvd, Hilton, NY 14468
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW85HEFW1 "Customer concerned about the unit not unlocking, the drain pump running continuously, and the start button not always responding as it should. Upon arrival, unit was unplugged. Plugged in unit, door was stuck closed, drain pump was running, and control lock was on. After manually opening the door, the drain pump stopped running and was able to turn the control lock off to get into diagnostics. F3E1 F5E2 error codes stored. Unit completed auto verification test with no issues. Also started a regular wash cycle with no error code timeout. Suspecting a failed control board, user interface, and door latch. Customer will call the manufacturer in efforts to have the repair covered. ; ordrng 1 W11201290 (CONTROL BOARD) and 1 W11218392 (USER INTERFACE), dspstn on spec-tagged invntry: 1 WPW10605427 PUMP"

Near French Rd, Pittsford, NY 14534
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTE104ESS2 "Customer reports unit is not spraying water. 5-3 error code stored. First attempt of starting the washer on regular wash cycle, the unit did not fill with water but the motor still attempted to run. Abnormal noises were coming from the inlet valve. Manually filled washer with water, and the unit began spraying as it should. Canceled the cycle, then started a new cycle. This time everything worked as it should. However, noises were still coming from the valve. Replacing water inlet valve. ; ordrng 1 W11175771 (FILL VALVE ASSEMBLY ) and 2 WPW10503548 (RETAINER)s, dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"

Near Golf Stream Dr, Penfield, NY 14526
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FSS01 Replaced UI per Techline due to temperate discrepancy. Temperatures matching but the new UI is different than the original. Missing the energy saver function. Customer wants it reordered pics attached. Re ordering UI part number was correct. ; ordrng 1 W11330486 (UI)

Near South Dr, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER AMANA NTW4650YQ0 "Customer states the unit bangs around during spin cycle. F7E7 error code stored. Unit completed auto test as it should. Tested the suspension of the machine. When the basket is pushed down, the tub bounces more than it should. Suspecting worn suspension. Shocks should be replaced. ; ordrng 1 W10780048 (SUSPENSION )"

Near Lake Lea Rd, Irondequoit, NY 14617
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW0 "Customer reports the unit is not draining the way it should. F0E5 error codes stored. Ran an auto verification test. Once the unit reached the spin test, the agitator could be heard spinning in place. Remove the top lid and placed unit in manual spin. The agitator was moving but the basket was not. Suspected a worn hub, but could not get the agitator off. The agitator will have to be damaged in order to replace the hub. Replacing agitator and the drive hub. ; ordrng 1 W10528947 (HUB) and 1 W11161960 (AGITATOR )"

Near Point Pleasant Rd, Irondequoit, NY 14622
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH31017HS3 Microwave not turning on . Ordering interlock . Control board and fuse .; ordrng 1 W10138793 (fuse) and 1 W10892389 (cntrl-elec) and 1 W11244494 (interlock)

Near Cedar Creek Way, Farmington, NY 14425
Steve M.

Steve M.

DRYER WHIRLPOOL WED5000DW2 "Sr 7726509324Customer complained of dryer overheating. Tested temps for half hour. The temps cycled perfectly whole time. Customer also stated timer odes not stop. The timer motor is getting power before start switch is pressed. Ordering start switch. Called tech line to verify temp readings. The dryer is heating as expected. Ordering start switch. ; rqstng P&A on 1 WPW10117655 (relay-pts), dspstn on spec-tagged invntry: 1 279838 ELEMENT"

Near Church Hill Rd, Henrietta, NY 14467
Steve M.

Steve M.

MICROWAVE MAYTAG MMV5219DH1 Found the microwave is pulling 7 amps (about 50% power). Ordering diode and bringing magnetron back. ; ordrng 1 W11256462 (DIODE)

Near Tree Top Ln, West Henrietta, NY 14586
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KFIS29BBMS03 Found Ff evaporator drain full of ice. Removed ice. Drain is not restricted. Shimmed up left side to force water to drain. The ice maker is condensation on fascia. Ordering fan and fascia heater; rqstng P&A on 1 W10846539 (evaporator fan ) and 1 WPW10553630 (escutcheon) and 1 WPW10554299 (heater FILL TUBE)

Near Twin Leaf Terrace, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Unit was off when I arrived. It had lost cooling in both compartments and damaged the floor. CalledTechline to document. When unit was plugged in it began to cool. Techline wants the diagnoses continued after the unit has been running for at least 24 hours. Did it charge a service call because I could not complete a diagnosis7726512304; schdld next appmnt for 12/2 MON !

Near Pathway Ln, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Unit is leaking from the water reservoir. Push connection into filter housing was half seated. Fully seated connection and the leak went away. Water dispenser is designed so only a very large glass is able to energize the water and catch the dispensed water at the same time. There is not a kit for this.

Near Peach Blossom Rd N, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT311FZDT01 Customer is concerned with the doors due to little resistance when opening doors there is not moisture or frostBuild up in either compartment indicating infiltration. Liner gap is insignificant. Door cam was sticking greased door hinge door closes smooth. Tightened handles customer to monitor.

Near Latta Rd, Rochester, NY 14612
Steve M.

Steve M.

REFRIGERATOR JENN AIR JFFCC72EFP02 Ordering water paddle for sticking paddle. ; ordrng 1 W10792148 (pad)

Near Arlington Dr, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 Replaced freezer door due to an open harness customer to monitor for ice

Near Doris Rd, Irondequoit, NY 14622
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MVWC416FW1 Unit is outside of manufacturer warranty. Informed customer to call their warranty company (Lowe’s) in order to get dispatch and repair coverage. ; schdld next appmnt for 12/2 MON !

Near Ave. C, Rochester, NY 14621
Shaiman C.

Shaiman C.

WASHER MAYTAG MHW5500FW1 "Customer reports the unit is not draining. F9E1 F8E3 error codes stored. Ran an auto verification test, unit is indeed draining water slower than it should. F8E3 is most likely caused because of F9E1. Replaced drain pump. Unit testing good. ; dspstn on spec-tagged invntry: 1 WPW10605427 PUMP"

Near Westfield Commons, Rochester, NY 14625
Dave F.

Dave F.

OVEN KITCHENAID KGRS505XSS01 Replaced both ignitors 12400035 in top and lower oven for failing to light . Tested unit. Tested good .; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

Near Citation Way, Victor, NY 14564
Dave F.

Dave F.

DISHWASHER KITCHENAID KUDE70FXPA5 F8E1 Drain error . Dishwasher is draining water fine . F5E1 door open error code Checked door striker and is was a little bent off so the door wouldn't shut easy . Fixed that . F6E2 Fill valve error code. Dishwasher is filling as expected . Customer ran unit before arrival and unit ran fine . Ran in auto diagnostics unit tested good customer will monitor. Says the unit would just stay in a cycle like wash and then the lights would go off and then turn back on and do that over and over again .

Near Cabernet Cir, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced springs , bushings and pads on hinges . Moved springs a notch back . Tested unit . Tested good ."

Near Harwood Ln, Macedon, NY 14502
Dave F.

Dave F.

DRYER WHIRLPOOL WED9600TA1 Dryer squeaking. Found the tension pulley shaft was dirty cleaned and greased shaft . Tested unit . Tested good .

Near Boxwood Ln, Fairport, NY 14450
Dave F.

Dave F.

DISHWASHER KITCHENAID KUDS02SRSS2 Unit heater is not turning on in diagnostics and tested power from control board . No power coming from board . Quoted customer for job . Customer will seek new unit .

Near Fletcher Rd, Pittsford, NY 14534
Dave F.

Dave F.

DRYER WHIRLPOOL WED4850HW0 Dryer not heating . Checked power to socket . Socket is loose and causing the unit to not heating . Customer will have to get socket fixed . ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT

Near Charlemagne Dr, Mendon, NY 14506
David L.

David L.

DISHWASHER KITCHENAID KDTE334GBS0 120VAC to control but keypad won’t accept selections. Ordering control and keypad; ordrng 1 W11120155 (control-elect) and 1 W11165145 (console)

Near East Ave, Brockport, NY 14420
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDB725BW0 "Customer reports the unit does not heat. Igniter is glowing, gas is being ignited. However, unit is short cycling. Coils should be replaced.; ordrng 1 279834 (COIL KIT)"

Near Geraldine Pkwy, Rochester, NY 14624
Dave F.

Dave F.

WASHER WHIRLPOOL MVWC200BW1 Control board push start not working . Unit needs new control board . Quoted customer . Customer will look into a new machine .

Near Lanning Rd, Honeoye Falls, NY 14472
Evan E.

Evan E.

RANGE WHIRLPOOL WFG525S0HZ1 Customer stated that burner flame was too high on both front burners. Adjusted flame height to customers request. Unit tested good

Near Crowne Pointe Dr, Penfield, NY 14526
Evan E.

Evan E.

OVEN GE ZDP364NDP5SS Replacing bake element due to old element failing to maintain temperature unit was 20-25 degrees lower than temp reading. Replaced element and ran test bake cycle to 350. Unit tested good. Control board part # WB19K10061 $292.17 Encoder Assembly part # WB24K10048 $165.28

Near Hollywood Blvd, Webster, NY 14580
Evan E.

Evan E.

WASHER MAYTAG MVWB835DW4 Customer stated that unit was flashing LF code during beginning of cycle. Checked for codes. Unit displaying f3e2 (inlet water temp fault) and f8e1 (long fill) discovered that hot valve was not actuating correctly. Replaced water valve and ran diagnostic cycle. Unit completed cycle as it should. Unit is now filling as it should ; dspstn on spec-tagged invntry: 1 W11165546 VALVE

Near Parkside Trail, Macedon, NY 14502
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW0 Customer stated that unit would not spin out correctly. Checked for codes. No codes present. Ran diagnostic cycle unit would agitate but would not spin. Discovered that drive hub inner teeth were stripped. Replaced drive hub. Ran diagnostic cycle. Unit tested good ; used 1 W10528947 (HUB) from stock

Near Carter Rd, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Sr#7726511707Found the freezer light is shorted, causing no light in freezer and flickering lights in top of FF section. Attempted to replace light. The harness is buried in the insulation inside the line and cannot not be moved causing the light to not be replaced. Called manufacturer tech line and the unit is unrepairable."

Near Crowne Pointe Dr, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL KSCS25FSMS01 Replaced ice door for not closing. The ice door tested good.

Near Inspiration Point Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT549SZDM00 Replaced control and thermistor due to inconsistent temps. Freezer was at 3 when I arrived. Customer to monitor

Near Sherwood Ave, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced left door for clicking when closing. The door tests good.

Near Edendery Cir, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDF540PADM3 Customer stated that unit was leaking from left side of door. Discovered that door was not reinstalled correctly and screws were not fully seated on left side of door. Installed door screws correctly and ran diagnostic cycle. Could not replicate issue once reinstalling door. Unit tested good

Near Autumn Breeze Ln, Ontario, NY 14519
Evan E.

Evan E.

REFRIGERATOR KENMORE 106.5117331 Customer stated that unit was not dispensing ice. Attempted to jump ice maker for unit to run harvest cycle. Ice maker motor would not turn. Replaced ice maker and thawed fill line. Ran harvest cycle and waiting for unit to fill. Unit ran full harvest cycle and filled and end of cycle. Unit tested good

Near Ontario Dr, Ontario, NY 14519
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL GI6SARXXF06 Icemaker not cycling . Tested for power at unit . Icemaker has power . Unit would not cycle . Replaced ice maker W10882923 . New ice maker cycled and tested good .; dspstn on spec-tagged invntry: 1 W10882923 ICEMAKER

Near Factors Walk, Ionia, NY 14475
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB835DC4 Customer reports the unit is not agitating as it should; clothes stay on top of the water and does not change positions as it’s agitating. Customer also states the clothes come out stinky. F2E1 error code stored. Completed an auto verification test with no issues. Unit is functioning as designed.

Near Gas Light Ln, Rochester, NY 14610
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB725BW0 Customer reports the unit would leak from the bottom right corner. Put unit into diagnostic mode. No error codes stored. Ran a auto verification test cycle with no issues. Customer also mentioned the unit would leak more commonly on the bulky option cycle. Tested unit on the bulky cycle. No leaks present at this time; unable to determine where a water leak is coming from.

Near Geraldine Pkwy, Rochester, NY 14624
Steve M.

Steve M.

DISHWASHER MAYTAG mdb8949sam0 Replaced drain hose for chewed hose. The dishwasher tested good.

Near Little Brook Dr, Pittsford, NY 14534
Steve M.

Steve M.

OVEN FRIGIDAIRE FFGF3053LSJ Replaced control and temp probe for erratic temps. The range tested good. Replaced blown bulb; used 1 8009 (BULB-4OW) from stock

Near Tobey Brook, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 Customer concerned about he unit not sealing well due to freezer door opening slightly when the FF door is closed. Adjusted feet so door shut by themselves.

Near Brockport, NY 14420
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 Checked unit for abnormal noises. Customer stated noise had gone away days ago and has been operating normally since. No frost or moisture build up in compartments. Could not recreate.

Near Brockport, NY 14420
Dave F.

Dave F.

MICROWAVE WHIRLPOOL WMH73521CS5 Interlocks have failed and we're not working correctly. Replaced interlocks with W11244490 . Tested unit . Tested good .

Near Middle Rd, Caledonia, NY 14423
Steve M.

Steve M.

MICROWAVE JENN AIR JMV9196CS3 Replaced switches with interlock kit for no operation. The microwave tested good. ; used 1 W11244490 (INTERLOCK) from stock

Near Arlington Dr, Pittsford, NY 14534
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced valve and ice maker. Unable to use the needle val e to shut the water off to the unit. Customer has clamped plastic supply line with vice grips. Recommending that the customer replace line and valve before using the ice maker as this could cause no ice and is a leak hazard. Left ice maker off

Near Efner Dr, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Damper was not opening. Was able to get damper to move after pushing on it. Replaced damper. Customer to monitor; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ and 1 WPW10594330 CONTROL

Near Leander Rd, Rochester, NY 14612
David L.

David L.

REFRIGERATOR GE PSS26MSWASS This unit still has a parts warranty. Customer is going to contact the manufacturer.

Near Sorrento Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Checked temps in unit. Freezer at 8 and fresh food at 30. Unit is in a unheated garage and has only been on for 12 hours. Evaporator fan was hitting the fan shroud. Adjusted shroud.

Near E Pointe, Fairport, NY 14450
Evan E.

Evan E.

DRYER MAYTAG MEDB765FW0 Customer stated that unit is not heating but still running. Upon inspection checked incoming voltage. Unit was not receiving full 240v removed plug and discovered that L2 had thermal event at receptacle causing unit not to receive full amount of power. Checked fuses and heater. All tested good. Customer will need to have outlet repaired for unit to function properly.

Near Greenwood St, Rochester, NY 14608
Evan E.

Evan E.

DRYER KENMORE 417.804127 Customer stated that drum would not turn. Upon inspection discovered that belt had broken. Replaced belt. Ran test cycle. Unit tested good

Near Maria St, Rochester, NY 14621
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Tightened loose door handles and adjusted doors to level doors. The refrigerator tests good.

Near Oak Meadow Trail, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER KITCHENAID KUDK02CRBS54 Found chopper area full of glass. Removed glass and tested. The dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE and 1 WPW10757217 MOTOR-PUMP

Near S Pittsford Hill Ln, Pittsford, NY 14534
Evan E.

Evan E.

RANGE KITCHENAID KESC307HBS5 Customer stated that while running self clean began to smell rubber burning inside oven. Discovered that customer had recently changed bulbs and globe was not reinstalled correctly. This was cause for issue. Heat was entering socket causing melting.

Near Meadow Cir, Rochester, NY 14609
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Checked unit for inconsistent temps. Freezer temperature checks good. Freezer is set to its maximum setting and is keeping the fresh food a bit too warm. Put setting to minimum so the unit can pull down below 38 fresh food gasket is torn. Ordering door due to a poor seal at the lower right hand side; ordrng 1 LW10599404 (dor-fip)

Near Neros Run, Webster, NY 14580
Steve M.

Steve M.

DISHWASHER KITCHENAID KUDE50CXSS8 Found sump leaking right after start up. The cost of the repair will outweigh cost of new dishwasher. The customer is going to replace.

Near Mountain Rise, Fairport, NY 14450
Steve M.

Steve M.

DRYER MAYTAG MGDB835DW4 Sr#7726497591 Customer complained of dryer shutting off early. Tested sensors. They tested good. Called tech line. The recommended lowering back legs to push clothes towards front so they hit sensors. Ordering control and ui for not sensing properly. ; ordrng 1 W11133021 (CONTROL) and 1 W11158457 (CONSOLE )

Near Round Hill Rd, Henrietta, NY 14467
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFHS2622MBA Took bulb from freezer and put in FF section and it worked. Wiggled the door switch on arrival. If problem persists preorder door switch. No charge

Near Raleigh St, Rochester, NY 14620
Steve M.

Steve M.

WASHER MAYTAG FAV6800AWQ Found the bearing is very loud and machine starts to spin then stops and tries again but never goes into spin. The unit needs bearing. The customer is going to replace

Near Clover St, Pittsford, NY 14534
David L.

David L.

DISHWASHER FRIGIDAIRE FFBD2412SB0A Installed door seal and ran the unit trough to test. Unit tested good. Unit is has suds. Recommending customer run a cycleWith vegetable oil to clear suds

Near Coccia Cres, Gates, NY 14606
David L.

David L.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Replaced UI per tech line due to low ice production. Customer to monitor

Near Canal Woods, Rochester, NY 14626
Steve M.

Steve M.

RANGE FRIGIDAIRE FGGF3054MWE Replaced front two orifices. Cleaned all the burners. The front left burner not sparking. Ordering spark module. ; ordrng 1 5304508269 (spark module kit)

Near Calkins Rd, Rochester, NY 14623
Evan E.

Evan E.

DRYER MAYTAG MEDB835DC4 Cusomter stated that they are experiencing very long dry times. Checked for error codes upon arrival. Discovered code f4e3 for restricted airflow inspected vent and discovered that piece of packing plastic was inside baffle of dryer exit. This was causing issue. After removing plastic from baffle. Tested unit. Airflow is much better. Cleared code. Unit tested good

Near Bryden Park, Webster, NY 14580
Evan E.

Evan E.

OVEN WHIRLPOOL WOS51ES4ES01 "Replacing control, thermal fuse and blower fan due to customer running self clean on oven and unit blowing thermal fuse and causing control board not to send heat to bake or broil elements. Replaced control . Replaced fuse and replaced fan. Reassembled unit and ran test preheat to 350. Unit tested good"

Near Drumlin Dr, Macedon, NY 14502
Steve M.

Steve M.

DISHWASHER MAYTAG MDB8949SBM2 S25462 Ordering user interface for erratic operation. Called tech line and the part is covered with S code through manufacturer ; ordrng 1 W10811169 (panel-cntl)

Near Stottle Rd, Churchville, NY 14428
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DWH5 Customer stated unit was leaking since repair. Discovered that drain pump was not fully twisted on causing issue. Reinstalled pump and ran multiple cycles to confirm that unit was not leaking. Unit tested good

Near Maywood Ave, Rochester, NY 14618
Evan E.

Evan E.

WASHER MAYTAG MVWC465HW2 Customer stated that unit was not responding to commands and could hear noise coming from machine. Upon inspection discovered code f3e1 for pressure system fault. Unit was continually running drain pump. Cleared code and inspected pressure hose. Discovered that pressure hose has some sort of block in it causing issue. Cleared hose and ran diagnostic cycle. Unit completed cycle as it should. Ran normal wash to confirm fucntion. Unit tested good

Near Emerson St, Rochester, NY 14613
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF540PADM3 Replaced sump motor. Repair successful.

Near Erie Station Rd, West Henrietta, NY 14586
Shaiman C.

Shaiman C.

DISHWASHER AMANA ADB1400AGW1 Replaced sump motor. Unit testing good.

Near Stearns Rd, Churchville, NY 14428
David L.

David L.

WASHER MAYTAG MHW5500FW1 Replaced unresponsive UI unit tested good

Near Lacey Ln, Brockport, NY 14420

View More