Near Fairport, NY 14450
Steve
Job Details: 01/31/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced user interface that came in damaged in last visit. The refrigerator tests good.
Near Rochester, NY 14617
Evan
Job Details: 01/31/2019
DRYER MAYTAG MGDC215EW2 Customer stated unit was not heating.Upon inspection discovered unit was spinning but never heating.Checked thermal fuse Fuse tested good Checked ignitor to ensure it was receiving proper voltageIgnitor was partially unseated from connector Suspecting this was causing issue Reseated plug ran test cycle Watched unit cycle flame on and off multiple times Upon not tested good
Near Webster, NY 14580
Evan
Job Details: 01/31/2019
DISHWASHER KITCHENAID KDFE304DBL0 Customer stated unit was turning on then turning off when starting cycle.Checked for codes Unit displaying code 8-4 drain pump electrical problem Ran diagnostic cycle unit would not drain after cycle After cycle was finished inspected tub could see glass inside unit near filter Discovered glass in drain pump causing pump not to runRemoved glass Installed pump Ran test cycle Unit tested good
Near Rochester, NY 14622
Dave L
Job Details: 01/31/2019
RANGE AMANA AGR6603SFW1 Replaced cooktop. No physical damage on replacement.
Near Rochester, NY 14611
Evan
Job Details: 01/31/2019
WASHER MAYTAG MVWB835DC3 Customer stated unit was producing noise while washing.Upon arrival could tell that basket was not sitting correctly inside cabinet Discovered back left suspension spring was unseated at bottom of spring chasing basket not to spin correctly.This is cause of noise Reseated suspension Ran test cycle Unit was displaying off balance load code Calibrated unit Unit tested good
Near Rochester, NY 14618
Evan
Job Details: 01/31/2019
DISHWASHER KITCHENAID KDTE334GPS0 Customer stated that unit was delivered with dented panel.Upon inspection discovered panel was dented in the middle of door.Replaced panel due to dent Unit tested good
Near Victor, NY 14564
Steve
Job Details: 01/31/2019
RANGE KITCHENAID KGRS505XWH04 Replaced manifold for burners not turning that was preventing right front and left burners from igniting.
Near Rochester, NY 14609
Evan
Job Details: 01/31/2019
WASHER WHIRLPOOL WTW5000DW2 Customer stated unit is leaving white spots on clothing after cycle is finishedChecked for error codes No codes present Ran test cycle Unit working as it should Suggesting that customer use bulky item/sheets setting when washing larger items to prevent issue from happening again.Unit is being overloaded on incorrect wash setting Unit tested good otherwise
Near Rochester, NY 14615
Evan
Job Details: 01/31/2019
RANGE WHIRLPOOL WFG505M0BS2 Installing new door glass due to old glass shattering and handle missing screw.Replaced door glassReinstalled handle with new screws Ran test bake cycle Unit tested good
Near Geneseo, NY 14454
Steve
Job Details: 01/31/2019
MW-HOOD COMBO WHIRLPOOL WMH53520CS Replaced the door switches for intermittent not starting and door errors. The microwave tested good. ; used 1 W11244494 (INTERLOCK) from stock
Near Canandaigua, NY 14424
Dave F
Job Details: 01/31/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Dishwasher had error code F4E3 motor pump failure . Motor had failed . Replaced pump . Ran In auto diagnostics . Tested dishwasher tested good
Near Rochester, NY 14612
Dave L
Job Details: 01/31/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer no longer needed service.
Near Pittsford, NY 14534
Steve
Job Details: 01/31/2019
REFRIGERATOR KITCHENAID KSRS25FGWH01 The unit was leaking at the water valve. The customer had already replaced the valve but there is a piece for the water line that connects that is not on the new valve. Could not locate the part on diagram. Tried to replace water line from filter housing to inlet but it started leaking on both ends instead of just one. The customer turned the water on.
Near Perry, NY 14530
Steve
Job Details: 01/31/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Replaced compressor for not cooling. Found it was restricted at the dryer. Replaced both and the refrigerator tested good.
Near Rochester, NY 14607
Gary
Job Details: 01/30/2019
50#IM 18" FS ADMIRAL 123456 Went to meeting
Near Rochester, NY 14616
Gary
Job Details: 01/30/2019
RANGE WHIRLPOOL WFE505W0HS1 Replaced torn door gasket
Near Rochester, NY 14612
Gary
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL KRFC300ESS01 Removed door off stock unit to install on customer purchased refrigerator that door was damaged out of box
Near Rochester, NY 14607
Dave F
Job Details: 01/30/2019
50#IM 18" FS ADMIRAL 123456 Company Meeting
Near Rochester, NY 14617
Dave F
Job Details: 01/30/2019
DRYER FRIGIDAIRE NMGR336FS0 Dryer not heating . Due to inside of dryer full of lint and checked vent pipe outside outlet was also full . . Cleaned inside dryer and vent . Tested dryer . Tested good .
Near Rochester, NY 14607
Dave F
Job Details: 01/30/2019
REFRIGERATOR GE GSH22JFXABB Icemaker not working . Looked at the part that was came in . Was the wrong part . Ordering new ice maker WR30X10093; ordrng 1 WR30X10093 (icemaker asm)
Near Rochester, NY 14608
Dave F
Job Details: 01/30/2019
WASHER WHIRLPOOL WFW75HEFW Console that came in doesn't have the user interface . Ordering user interface.; ordrng 1 W10911021 (panel-cntl)
Near Irondequoit, NY 14617
Dave L
Job Details: 01/30/2019
DRYER FRIGIDAIRE FFQE5000QW0 Waterline to steam valve was loose and hitting the drum. Reconnected. Unit tested good
Near Rochester, NY 14607
Steve
Job Details: 01/30/2019
50#IM 18" FS ADMIRAL 123456 Atrended meeting
Near Rochester, NY 14619
Steve
Job Details: 01/30/2019
WASHER FRIGIDAIRE FAFS4474LW0 Found the drain pump is seized. Quoted customer for pump replacement. Total 388.07; rqstng P&A on 1 137240800 (drain pump)
Near Rochester, NY 14624
Steve
Job Details: 01/30/2019
REFRIGERATOR KITCHENAID KFIS29PBMS03 Replaced fresh food evaporator for low charge. Recharged and the refrigerator tested good.
Near Rochester, NY 14623
Steve
Job Details: 01/30/2019
WASHER WHIRLPOOL WTW4816FW2 Found no error codes. Tested in manual diagnostics and all functions passed. The washer tests good
Near Rochester, NY 14607
Dave L
Job Details: 01/30/2019
50#IM 18" FS ADMIRAL 123456 Company meeting f
Near Williamson, NY 14589
Dave L
Job Details: 01/30/2019
WASHER WHIRLPOOL WFW70HEBW1 Washer is not draining due to an improperly installed drain hose. Hose is extended up into the rafters in order to empty into the house plumbing. This is causing a very slow drain. Recommending that the customer use a sump system to drain into the plumbing. Washer drain clean out was clear.
Near Williamson, NY 14589
Dave L
Job Details: 01/30/2019
REFRIGERATOR KENMORE 795.78312.801 Found ice maker with a full bin of ice. Saw unit cycle and fill. Customer to monitor. S/c on 79107
Near Williamson, NY 14589
Dave L
Job Details: 01/30/2019
DRYER KENMORE 110.686327 Unit is not starting due to debris in the blower cavity preventing the motor from turning. Removed debris from blower.
Near Williamson, NY 14589
Dave L
Job Details: 01/30/2019
OVEN WHIRLPOOL WFE525S0HZ1 Front panel was falling off on one side. Replaced panel.
Near Penfield, NY 14526
Dave L
Job Details: 01/30/2019
REFRIGERATOR KITCHENAID KFIS25XVMS1 Unit is not cooling H.V. Control has failed. Ordering high voltage control ; ordrng 1 WPW10310240 (cntrl-elec)
Near Rochester, NY 14626
Gary
Job Details: 01/30/2019
MICROWAVE WHIRLPOOL WMH53521HZ Customer is not available till after 330 on weekdays rescheduled for Saturday; schdld next appmnt for 2/2 SAT !
Near Rochester, NY 14624
Dave F
Job Details: 01/30/2019
RANGE WHIRLPOOL WEG745HOFS0 Replaced range top due to dent and big spot of paint missing . Tested stove . Tested good .
Near Spencerport, NY 14559
Gary
Job Details: 01/30/2019
HOOD VENT KITCHENAID KXU2830YSS0 "Replaced light bulbs, did not receive the correct part for the control, only harness was included and need ui that's pictured with the blowup., reordering.; ordrng 1 W10369418 (UI)"
Near Rochester, NY 14618
Evan
Job Details: 01/30/2019
DRYER WHIRLPOOL WED6600VW0 Customer stated door wasn't shutting properly .Swapped hinge with hung on other side.Unit tested good S/c fee and labor on job # 78949; dspstn on spec-tagged invntry: 1 W10295405 STRIKE and 1 WPW10111905 CATCH
Near Shortsville, NY 14548
Evan
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated unit was not filling with water. Checked for codes No codes present Ran test cycle Unit would not fill with water. Inspected valve Discovered connector for valve was unplugged from valve Valve was not receiving powerReseated plug Ran test cycle Unit tested good
Near Shortsville, NY 14548
Evan
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replacing lower rack wheels due to original wheels seizing causing rack not to slide smoothly.Replaced wheels Rack tested good Replaced upper adjusters due to wheels on adjusters seizing causing rack not to slide smoothly.Replaced adjustersRack tested good
Near Geneva, NY 14456
Evan
Job Details: 01/30/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 Installed new door switches due to door not acknowledging when door was shut would have to slam door closed. Replaced switches Replacing thermal fuse due to fuse testing open.Replaced magnetron due to unit not heatingTested unit Unit is still not heating Can hear transformer producing loud buzzing while unit is running Ordering transformer ; ordrng 1 W10836753 (transformr)
Near Spencerport, NY 14559
Gary
Job Details: 01/30/2019
MICROWAVE KITCHENAID KEMS308SSS05 Replaced microwave control that was not sending power to the cooling fan.
Near Lyons, NY 14489
Evan
Job Details: 01/30/2019
OVEN WHIRLPOOL WFE714HLAS0 Replaced oven sensor due to unit not getting up to temp.Old sensor was failing unit would take 1 hour to preheat.Replaced sensor Customer stated door light is staying on upon inspection discovered switch is failing Ordering switch; ordrng 1 WP9757262 (swtch-lite)
Near Hilton, NY 14468
Gary
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL KRFC300ESS01 Remove door from refrigerator at Sharlot and replace door at Lindsey
Near Albion, NY 14411
Gary
Job Details: 01/29/2019
WASHER WHIRLPOOL WTW5000DW1 "Called 877-559-2608, whirlpool. They said they would not cover panel replacement, customer is calling asurion back herself."
Near Rochester, NY 14626
Dave L
Job Details: 01/29/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Plug was not removed from disposal preventing the unit from draining. Removed plug . Unit tested good.
Near Rochester, NY 14618
Evan
Job Details: 01/29/2019
RANGE WHIRLPOOL JJW9630DDS Replacing control board due to unit running bake and broil element when running bake cycle.Replaced control Ran test cycle Unit tested good If issue if to persist Recommending replacement of oven temp sensor
Near Rochester, NY 14623
Steve
Job Details: 01/29/2019
VAN FORD TRANSIT CONNECT Oil cgange
Near Spencerport, NY 14559
Steve
Job Details: 01/29/2019
DRYER MAYTAG MGDC465HW0 Loosened up the door catch for door not closing. Left pre-ordered with customer. ; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH
Near Rochester, NY 14619
Evan
Job Details: 01/29/2019
WASHER WHIRLPOOL WTW4816FW2 Customer stated unit was not powering up. Upon inspection discovered that led verification light was off. Control was receiving 120v but not turning accepting commandsReplaced control boardRan test cycle Unit tested good
Near East Rochester, NY 14445
Evan
Job Details: 01/29/2019
WASHER WHIRLPOOL WTW4616FW Replacing control board due to unit not accepting certain commands unit is not consistently running drain pump Replaced control board Ran test cycle Unit tested good
Near Rochester, NY 14621
Evan
Job Details: 01/29/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Replacing refrigerator door due to unit having dent in bottom of door upon arrival to dealer.Replaced door Unit tested good
Near Rochester, NY 14606
Evan
Job Details: 01/29/2019
WASHER MAYTAG MVWC425BW1 Customer stated unit was not starting. Checked for error codes. Unit displaying f7e1 error code basket speed sensor fault Ran tachometer verification test Unit passed Ran test cycle Unit ran through cycle as it shouldBearing inside gearcase is failing unit is very noisy while in spin Is is what is causing error codeRecommending replacing gear case.Customer does not want to proceed at this time
Near Canandaigua, NY 14424
Dave F
Job Details: 01/29/2019
DISHWASHER WHIRLPOOL WDTA50SAHV0 Replaced top rack manifold for being cracked and broken . Also replaced drain hose .
Near Rochester, NY 14624
Dave F
Job Details: 01/29/2019
DISHWASHER AMANA ADB1400AGW1 Dishwasher not drying dishes . Customer using rinse aid and high temp wash and heat dry . Still has wet dishes . Tested dishwasher in auto diagnostics no error codes . Heater turned on and tested good . Dishwasher is working as designed.
Near Rochester, NY 14616
Dave L
Job Details: 01/29/2019
RANGE WHIRLPOOL WEG745H0FS0 Replaced socket due to cover getting stuck. Unit tested good.
Near Webster, NY 14580
Dave L
Job Details: 01/29/2019
DISHWASHER KITCHENAID KDTE204DSS0 Replaced spray arms. Unit testing good.
Near Webster, NY 14580
Dave L
Job Details: 01/29/2019
WASHER MAYTAG MVWB835DW0 Replaced gear case. Unit testing good.
Near Rochester, NY 14617
Dave L
Job Details: 01/29/2019
DRYER MAYTAG MED5570TQ0 Replaced open thermal fuse due to unit not heating. Checked venting with tester. Unit tested good.; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Albion, NY 14411
Gary
Job Details: 01/29/2019
REFRIGERATOR KITCHENAID KRFC300EBL01 Replaced torn door gaskets
Near Churchville, NY 14428
Gary
Job Details: 01/29/2019
WASHER MAYTAG MVWX655DW1 Repaired loose pully nut causing unit not to wash.
Near Rochester, NY 14626
Gary
Job Details: 01/29/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Found food that was pushed up against the back wall, advised customer that the opening behind the shelves must remain open and she insisted that those items were just placed there."
Near Rochester, NY 14626
Gary
Job Details: 01/29/2019
WASHER MAYTAG MVWC565FW0 Replaced weak struts causing out of balance condition.
Near Rochester, NY 14606
Steve
Job Details: 01/29/2019
DRYER MAYTAG MEDX6STBW Replaced start switch that had broken tabs causing the switch to fall inside console.
Near Caledonia, NY 14423
Steve
Job Details: 01/29/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM01 The residue is coming from a broken ice pack. The refrigerator tests good.
Near Henrietta, NY 14467
Steve
Job Details: 01/29/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced ice maker for no ice. The customer is still on reverse osmosis. Explained to customer that the unit may not make ice If there is low water flow. Told customer to put water line on house sit and user the water filter for the unit.
Near Webster, NY 14580
Gary
Job Details: 01/29/2019
OVEN JENN AIR JJW2430DS01 Replaced control that was causing the oven light to come on by itself.
Near Rochester, NY 14623
Dave F
Job Details: 01/29/2019
VAN FORD TRANSIT CONNECT Received standard oil change
Near Webster, NY 14580
Evan
Job Details: 01/29/2019
RANGE AMANA AER5830VAW Replacing handle due to old handle breaking in corner. Replaced handle Unit tested good; used 1 WPW10144888 (HANDLE) from stock
Near Mount Morris, NY 14510
Steve
Job Details: 01/29/2019
RANGE AMANA ACR4503SFW2 Found the left front infinite switch is not sending power to burner. Found the right rear burner is sending a small amount of electric to burner while off. Orderings both switches. Replaced right rear burner with same result. ; ordrng 2 WP3149404 (switch-inf)s
Near Henrietta, NY 14467
Steve
Job Details: 01/29/2019
WASHER MAYTAG MVWC565FW0 Found the plastic retainer around the start button is not positioned properly causing the start button to stick. Ordering user interface. ; rqstng P&A on 1 W10909736 (panel-cntl) and 1 W11164083 (START BUTTON)
Near Rochester, NY 14623
Steve
Job Details: 01/29/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 WIM2T00EPL1 found compressor trying to stay but can not start. Tested with a tester start device and still will not start. Ordering compressor. The drain pan is full of black substance. Informed customer that when found the compressor that it may be oil from the compressor. ; ordrng 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near North Chili, NY 14514
Steve
Job Details: 01/29/2019
RANGE AMANA AGR5330BAW3 Found front right and left gas tubes from valve to orifice are cracked. Ordering both. ; ordrng 1 W10620002 (venturiFRONT LEFT) and 1 W10861724 (venturi RIGHT FRONT)
Near Rochester, NY 14620
Evan
Job Details: 01/29/2019
DRYER MAYTAG LDG9316AAM Customer stated unit was not heating.Upon inspection tested thermal fuse and thermal cut off both tested good. Thermostat is failing to send power to ignitor Ignitor is failing to receive power while unit is running. Ordering thermostat; ordrng 1 WP307250 (thermostat)
Near Rochester, NY 14606
Evan
Job Details: 01/29/2019
DRYER MAYTAG MGDB835DW4 Installing door catch due to unit missing catch. Ordering door strike due to original strike being bent and not latching properly.Ordering strike; ordrng 1 WPW10111888 (plate)
Near Farmington, NY 14425
Dave F
Job Details: 01/29/2019
RANGE KITCHENAID KFGD500EWH04 Center burner not lighting. Something had gotten inside where the ignitor was and was drawing the spark away from the Burner . Stove top has a little bit of orange in the flames . Burners have been cleaned . Customer concerned over orange flame . Found no Sooting. Called techline SR 7724029086 said it was more of a visual thing . Ordering gas regulator WPW10546238 . ; rqstng P&A on 1 WPW10546238 (valve-gas)
Near Penfield, NY 14526
Dave F
Job Details: 01/29/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Icemaker has crack in it causing it to leak from the front . Ordering new ice maker WPW10300022; rqstng P&A on 1 WPW10300022 (icemaker)
Near Rochester, NY 14605
Dave F
Job Details: 01/29/2019
WASHER AMANA NTW4516FW1 F7 E5 error code shift fault . The cam gears are ground down. Because the actuator was not functioning correctly. Needs new cam and actuator and Gear case .; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11255272 (GEARCASE)
Near Rochester, NY 14616
Dave L
Job Details: 01/29/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Spray arms clogged, ordering new spray arms.; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm)"
Near Rochester, NY 14620
Dave L
Job Details: 01/29/2019
DISHWASHER WHIRLPOOL GU3600XTVY2 Ran unit. Unit began to leak significantly fro underneath after about 25 min. Found small hole on the drain hose ordering drain hose; ordrng 1 8269144A (drain hose)
Near Webster, NY 14580
Dave L
Job Details: 01/29/2019
WASHER WHIRLPOOL WFW92HEFW0 Unit detecting an unbalanced load. Replacing ACU. ; ordrng 1 W11201293 (CONTROL )
Near Webster, NY 14580
Dave L
Job Details: 01/29/2019
REFRIGERATOR WHIRLPOOL WRF532SMHV00 Replaced RH door. Badge to be shipped direct.; ordrng 1 W11223753SHIPDIRECT (SHIP DIRECT)
Near Rochester, NY 14612
Gary
Job Details: 01/29/2019
DISHWASHER WHIRLPOOL WDT720PADW2 Ordering door springs to replace weak door springs.; rqstng P&A on 2 WPW10337934 (spring)s
Near Victor, NY 14564
Dave F
Job Details: 01/29/2019
DRYER WHIRLPOOL WED92HEFW0 "Dryer has no heat . Tested element , thermal fuse and hi limit . Tested good . Dryer needs thermistor and thermostat. ; rqstng P&A on 1 WP8557403 (thrmst-fix) and 1 WP8577274 (thermistor)"
Near Rochester, NY 14616
Gary
Job Details: 01/29/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Right hand refrigerator door hinge cup is broken and door will not close properly, ordering door.; rqstng P&A on 1 LW10413519 (dor-fip ms) and 1 WPW10481434 (nameplate), states that autho needed"
Near Rochester, NY 14626
Gary
Job Details: 01/29/2019
RANGE WHIRLPOOL WFC310S0EW0 "2 front Element frame is falling off the element. Ordering element.; ordrng 1 WPW10259868*SENDDIRECTTOTHECUSTOMER* (elmnt-surf), dspstn on spec-tagged invntry: 1 814399 RCPTCL-ELM"
Near Mount Morris, NY 14510
Steve
Job Details: 01/29/2019
RANGE AMANA ACR4503SFW2 Found the left front infinite switch is not sending power to burner. Found the right rear burner is sending a small amount of electric to burner while off. Orderings both switches. Replaced right rear burner with same result. ; ordrng 2 WP3149404 (switch-inf)s
Near Bloomfield, NY 14469
Dave F
Job Details: 01/29/2019
WASHER MAYTAG MVWX655DW1 Belt on washer had fallen off and gotten caught and was shredded. Ordering new belt . ; ordrng 1 W11239857 (BELT)
Near Rochester, NY 14624
Gary
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Unit is shutting sowing and thawing out on its own ordering controls that are intermittently shutting down.; rqstng P&A on 1 WPW10366605 (cntrl-elec) and 1 WPW10397957 (cntrl-elec)
Near Webster, NY 14580
Evan
Job Details: 01/28/2019
WASHER WHIRLPOOL WFW75HEFW0 Customer state unit is flashing error code and end of wash cycle. F3E1 was only stored error code (water level system error) Inspected pressure hose and air trap and pressure switch Checked harness for continuity Pressure switch it failing Ordering pressure switch ; ordrng 1 WPW10448876 (switch-wl)
Near Rochester, NY 14615
Evan
Job Details: 01/28/2019
RANGE WHIRLPOOL WFG505M0BS2 Customer stated that outer door glass had shattered and handle was falling offUpon inspection discovered Handle for screw is missing and adhesive holding glass had come detached causing glass to break.Ordering replacement screws and door glass; ordrng 1 W11176456 (DOOR GLASS ) and 2 WPW10277003 (screw)s and 1 WPW10535776 (glass-door)
Near Webster, NY 14580
Dave L
Job Details: 01/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Unit is unresponsive intermittently. Suspecting a control failure. Ordering controls; rqstng P&A on 1 W10804160 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)
Near Rochester, NY 14617
Dave L
Job Details: 01/28/2019
DISHWASHER KITCHENAID KDTE254ESS3 Fill valve has cracked and caused water to spray on the kitchen floor. Ordering valve. Sr 77240187766 documented with techline. Did not touch water supply as it was off. Pictures attached ; ordrng 1 W10872255 (valve)
Near Rochester, NY 14615
Dave L
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Upper led module is flickering and dim. Ordering module. ; ordrng 1 W11043011 (module)
Near Rochester, NY 14612
Gary
Job Details: 01/28/2019
REFRIGERATOR MAYTAG MFF2258FEZ02 Installed bin and tightened door handle that was showing a gap as best as possible
Near Rochester, NY 14615
Gary
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRB329DMBB00 Replaced noisy damper assembly.
Near Rochester, NY 14620
Gary
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Replaced leaking evaporator causing no cool
Near Rochester, NY 14617
Evan
Job Details: 01/28/2019
WASHER MAYTAG MVWB765FW1 Customer stated unit was still leaving white spots on dark clothing even after cleaning unit and attempting to use different soaps and using second rinse for every load.Removed tub ring to inspect walls of outer tub could not see and dried soap or debris on tub wall.Filled unit with water did not see any over sudszing present. Cannot find issue with unit itself.Unit is functioning as it should Called techline to document findings SR: 7723860980Techline stating that loading properly is essential to unit functioning correctly. Went over this with customer.
Near Rochester, NY 14607
Evan
Job Details: 01/28/2019
DISHWASHER KITCHENAID KUDM01TJBS0 Customer stated unit was not draining at end of cycle. inspected pump to confirm impeller was spinning.Impeller was spinning but struggling to do so under loadReplaced pump Ran test cycle Unit tested good
Near Webster, NY 14580
Evan
Job Details: 01/28/2019
RANGE FRIGIDAIRE GLEF378CSB Customer stated door was locked and unit would not heat. Was able to get door open after prying lock open. Tested unit on bake Control board is failing to send power to bake element Broil element is working as it should Quoted customer to replace board Customer does not want to proceed at this time due to cost of repair. Collecting s/c fee
Near Rochester, NY 14607
Evan
Job Details: 01/28/2019
WASHER WHIRLPOOL CAE2743BQ0 Replacing coin chute due to old chute not acknowledging when money was inserted to start cycleReplaced coin chute Ran test cycle Unit tested good
Near Rochester, NY 14612
Dave L
Job Details: 01/28/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Wire harness was interfering with the filltube casing water to splash. Replaced ice maker mold with icemaker with tighter clips. Customer to monitor.