Near Pittsford, NY 14534
Dave F
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ01
Replaced right hand gasket . Heated gasket for good seal . Tested unit . Tested good
Near Rochester, NY 14621
Dave L
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04
Q1 no q2 no q3 no Freezer door was not sealing. Raised door with washer and sealed cabinet to liner. Heater and molded gasket. Door sealing well Verbal signature
Near Farmington, NY 14425
Steve
Job Details:
06/18/2020
RANGE MAYTAG MGR5870BDW
Replaced weak ignitor for no heat. The range tested good. ; used 1 12400035 (IGNITOR) from stock
Near Webster, NY 14580
Dave L
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS02
Replaced cracked water reservoir
Near Pittsford, NY 14534
Dave F
Job Details:
06/18/2020
DRYER WHIRLPOOL GEW9250PL1
Dryer is not turning on . Checked thermal fuse . Tested good . Check voltage going to unit its good . Unit needs new control board . Control board is no longer available
Near Canandaigua, NY 14424
Steve
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDF520PADB7
Found float in the float switch came off lever causing no water to dishwasher. Repositioned lever and switch. The dishwasher tests good
Near Webster, NY 14580
Evan
Job Details:
06/18/2020
MICROWAVE WHIRLPOOL WMH31017HZ3
Customer stated that unit would not run cycle and was flashing code. Discovered code f4e1 for relay being welded shut. Replaced control for this issue. Ran multiple test cycles. Unit tested good
Near Rochester, NY 14612
Dave L
Job Details:
06/18/2020
REFRIGERATOR AMANA AFD2535DEB
Found unit leaking from the dual valve. F12 labor; ordrng 1 WP67005154 (valve-inlt)
Near Rochester, NY 14612
Dave L
Job Details:
06/18/2020
REFRIGERATOR MAYTAG MRT118FFFH01
Unit is not maintaining temperature. Incomplete frost pattern on evaporator. Ordering evaporator and compressor. ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)
Near Fairport, NY 14450
Dave F
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KFIS20XVBL1
Drain tube was plugged S38253 . Replaced drain tube with W10619951 . Defrosted unit . Unit . Tested good . ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
Near Victor, NY 14564
Steve
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02
Customer states the refigerator is very loud randomly. Showed video and it seems loud. The unit was working as expected while in the home. Packed foam under condenser. Opened doors and got all fans and compressor running. No noises while in home. Customer also stated the water sometimes does not dispense. It worked as expected while in home. Removed side panels next to dispenser paddle and reinstalled to make sure paddle has free movement. Instructed customer.to open and close door if water dispenser fails again and sr. If it fixes it. Possible wiring harness in door issue
Near Honeoye Falls, NY 14472
Steve
Job Details:
06/18/2020
WASHER MAYTAG MVWX655DW2
Washer was stuck in drain. Cancelled cycle and it reset. Tested in diagnostics. No error codes and all functions worked as expected.
Near Rush, NY 14543
Steve
Job Details:
06/18/2020
RANGE WHIRLPOOL KSGG700ESS2
Ordering correct console for scratch on arrival. ; ordrng 1 W11029431 (panl-cntrl)
Near Rochester, NY 14618
Evan
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDF520PADW7
Customer stated that they have discovered issue with dishwasher and it does not need service at this time.
Near Farmington, NY 14425
Dave F
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00
Unit has no refrigerant . Compressor is burned out . Ordering compressor. Evaporator.uv drier and couplers .; rqstng P&A on 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
Near Rochester, NY 14618
Evan
Job Details:
06/18/2020
WASHER WHIRLPOOL WFW95HEDW0
Customer stated that unit is not spinning or draining. Discovered that air trap was plugged causing issue. Cleared trap and tested unit. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details:
06/18/2020
DRYER WHIRLPOOL WED8000DW4
Customer stating they are getting AF code repeatedly. Used dryer vent test kit to test airflow. Vent tested bad. Explained that Customer will need vent cleared or error will continue to appear. Unit itself tested good.
Near Rochester, NY 14621
Dave L
Job Details:
06/18/2020
REFRIGERATOR KENMORE 106.415698
Fresh food section running warm due to air damper being closed all the way. Opened damper and checked frost pattern and fans. Unit tested ok. Removed debris from condenser. Unit sits very close to back wall and does not have great airflow. Compressor did not feel over heated. Customer to monitor
Near Brockport, NY 14420
Dave L
Job Details:
06/18/2020
OVEN WHIRLPOOL WFG320M0BS3
Ordered front glass panel and knob; rqstng P&A on 1 W11176456 (glass-door) and 1 WPW10339442 (knob)
Near Rochester, NY 14609
Evan
Job Details:
06/18/2020
OVEN WHIRLPOOL WFE505W0JZ0
Replacing control and temp sensor due to unit continually throwing f3e0 error code. Replaced both parts. Ran test bake cycle to 350. Unit tested good
Near East Rochester, NY 14445
Dave F
Job Details:
06/18/2020
WASHER MAYTAG MHW5630HW0
Unit making noise while spinning. Pulled unit out of closet and Found back panel was loose on dryer causing the noise while the washer was in Spin . Tested unit . Tested good .
Near Pittsford, NY 14534
Evan
Job Details:
06/18/2020
RANGE KITCHENAID KFGD500EBS00
Replacing ignitor and bake burner bar due to old ignitor failing to glow and threads on bake burner stripping out. Replaced both parts. Ran test preheat. Unit tested good
Near Parma, NY 14559
Dave L
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02
Q1 no q2 no q3 no Replaced door due to broken fill tube heater. Customer to monitor for ice Verbal signature
Near Henrietta, NY 14467
Steve
Job Details:
06/18/2020
RANGE WHIRLPOOL WGE745C0FS01
Door incorrect color and cracked. Ordering correct color; ordrng 1 W10877566 (glass-door)
Near Pittsford, NY 14534
Steve
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KRFC302ESS00
The freezer back wall has large spot of glacier ice caused by warm air or poor circulation. Ordering fan and gasket. ; rqstng P&A on 1 W10571967 (frz door gasket (gr)) and 1 WPW10128551 (evaporator fan motor)
Near Hilton, NY 14468
Dave L
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01
Q1 no q2 no q3 no Replaced ice maker due to lost position error. Unit tested good in diagnostics. Customer to monitor for ice
Near Penfield, NY 14526
Dave F
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRT771REYW00
Found bail arm had fallen out of ice maker . Adjusted arm . Cycled ice maker . Ice maker tested good .
Near Rush, NY 14543
Steve
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS01
Sr#7728061725Called tech line. Recommended liner repair kit. Gave to customer and they are going to decide to use or not.
Near Hamlin, NY 14464
Dave L
Job Details:
06/18/2020
DRYER MAYTAG MED3500FW
Q1 no q2 no q3 noReplaced open heating element that was causing the dryer not to heat. Cleaned cabinet and verified venting was clear. Dryer tested good Verbal signature ; used 1 WP8544771 (HEATER)
Near Ontario, NY 14519
Dave F
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KRFF507ESS01
Freezer temperature -4 . Ice bin temperature within range . Thermistor in ice bin passed. Ice box fan is working . Ice maker is not cycling . error code for ice maker E2 . Needs new ice maker .replaced ice maker . Tested harvest test. Ice maker is now cycling . Customer will monitor
Near Pittsford, NY 14534
Dave F
Job Details:
06/18/2020
REFRIGERATOR GE TFX26PPDABB
"Unit not defrosting found the heater is open ordering heater WR51X10055 and defrost thermostat WR50X122; ordrng 1 WR51X10055 (heater,defrost) and 1 WR50X122 (thermostat,defrost), dspstn on spec-tagged invntry: 1 5303918599 DEFROST TSTAT 60 and 1 WR51X10101 HEATER-DEFROST"
Near Penfield, NY 14526
Evan
Job Details:
06/18/2020
RANGE WHIRLPOOL WFE525S0JZ0
Replacing harness for both burners due units old harness terminal making contact with stove frame. Replaced harnesses but unit is still showing cooktop on. Ordering switch ; schdld next appmnt for 6/22 MON !
Near Fairport, NY 14450
Dave F
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03
Tested thermistors in diagnostics. Passed . Tried to cycle ice maker did not cycle . Replaced ice maker . Ice maker is now cycling . Unit . Tested good ; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER
Near Brockport, NY 14420
Dave L
Job Details:
06/18/2020
OVEN WHIRLPOOL WFE535S0JZ
Replaced broken door glass.
Near Pittsford, NY 14534
Dave F
Job Details:
06/18/2020
DISHWASHER GE GDT655SSJ2SS
Replaced main control . LED status like on board was flashing 1x per 3 seconds which indicates that the control board is good . Unit tested good .
Near Scottsville, NY 14546
Steve
Job Details:
06/18/2020
DISHWASHER MAYTAG MDB4949SHZ0
Replaced motor sump for loud while operating. After install noticed the connection from house supply to brass fitting was leaking. The water shut off is directly behind left corner of the dishwasher. Could not turn knob. Seemed seized. Customer turned off water to house. Removed brass fitting and reconnected. The leak stopped. May have been put on to tight during installation. The dishwasher tested good.
Near Brockport, NY 14420
Dave L
Job Details:
06/18/2020
WASHER MAYTAG MVWB855DC3
Power loss error stored in diagnostics. Checked all functions and cleared error. Unit tested good
Near Brockport, NY 14420
Dave L
Job Details:
06/18/2020
DRYER MAYTAG MED7230HW0
"Unit has power to UI but will not display. Ordering acu And UI; rqstng P&A on 1 W11413567 (CONSOLEUI), ordrng 1 W11420136 (CONTROL)"
Near Spencerport, NY 14559
Dave L
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL KUDC03IVBL4
Keypad is shorted ordering keypad F12 labor rate ; ordrng 1 WPW10250007 (panel-cntl)
Near Rochester, NY 14611
Evan
Job Details:
06/18/2020
DRYER WHIRLPOOL WED7500GC0
Replaced blower wheel due to old blower wheel coming detached from motor shaft. Replaced blower wheel. Ran test cycle. Unit tested good
Near Hilton, NY 14468
Dave L
Job Details:
06/18/2020
MICROWAVE MAYTAG MMV4206F22
Spoke to customer. Pre ordered bulb. Will return when refrigerator parts are ordered. ; ordrng 1 8206232A (lamp 40 watt)
Near Rochester, NY 14606
Steve
Job Details:
06/18/2020
DISHWASHER KITCHENAID KDTE334GBS0
Customer stated unit would start then shut off within minutes of starting. Found f4 motor error code and stuck key error. Tested in diagnostics and found the motor making a strange whining noise then it started. Diverter did not find position. Ordering motor sump for stalling/grinding. Ordering ui for stuck key error. ; rqstng P&A on 1 W11162733 (MOTOR SUMP) and 1 W11165145 (CONSOLE)
Near Penfield, NY 14526
Evan
Job Details:
06/18/2020
MICROWAVE WHIRLPOOL UMV1160CS0
Replaced thermal fuse and magnetron for unit continually tripping breaker. Replaced all parts. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W10138793 FUSE-THERMAL
Near Spencerport, NY 14559
Steve
Job Details:
06/18/2020
DRYER WHIRLPOOL WGD6620HW1
Sr#7728068150Customer states that sometimes the dryer does not ignite or turns off flame early and gas smell occurs in room and outside from the vent. During testing the flame turned off early for me but no gas smell. Called tech line Ordering dGas burner assemblY and flame sensor. ; ordrng 1 W11309727 (BURNER ASSEMBLY) and 1 WP338906 (sensor)
Near Rochester, NY 14624
Steve
Job Details:
06/18/2020
WASHER WHIRLPOOL MVWB766FW1
"Replaced gearcase, gear slider and screw for noisy agitation. The washer tests good"
Near Penfield, NY 14526
Evan
Job Details:
06/18/2020
WASHER WHIRLPOOL WFW9400SW00
Replacing drain pump due to impeller on old pump breaking off causing unit not to drain. Replaced drain pump. Ran diagnostic cycle. Unit tested good
Near Webster, NY 14580
Evan
Job Details:
06/18/2020
WASHER MAYTAG MVWB765FW0
Customer stating that unit will not respond to commands. Upon inspection discovered keypad would power up initially but would not change functions when moving dial. Quoted customer for repair. Customer is going to consider repair and contact office. Collecting service call fee for now. Did make customer aware that part is on 5-7 day backorder W10919546 (Console) $240.00 S&H $15.00Labor C1 $35.65
Near Ontario, NY 14519
Evan
Job Details:
06/18/2020
DRYER WHIRLPOOL WET4027HW0
Customer stating that unit will run for a few minute and then shuts off. Discovered that motor is causing issue. Ordering motor ; ordrng 1 279811 (MOTOR)
Near Brockport, NY 14420
Dave L
Job Details:
06/18/2020
WASHER MAYTAG MVWB855DC3
Loss of power error saved in diagnostics. Checked all loads in manual test. Cleared error codes. Unit tests ok
Near Williamson, NY 14589
Evan
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Replacing led module in refrigerator due to light being very dim. Discovered that freezer module is also failing. Ordering freezer module ; ordrng 1 WPW10515057 (LED MODULE (FREEZER) )
Near Rochester, NY 14626
Dave L
Job Details:
06/18/2020
REFRIGERATOR MAYTAG MFI2665XEM7
Q1 no q2 no q3 no Unit was leaking from freezer due to a frozen defrost drain. Installed drain tube kit and removed ice from pan and freezer bottom Verbal signature ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
Near Avon, NY 14414
Steve
Job Details:
06/18/2020
WASHER WHIRLPOOL WFW94HEXW2
"Found soap dispenser full of mold that may be causing issues with dispenser motor. Ordering harness, dispenser and motor. Motor covered under appliance tec warranty. ; ordrng 1 WPW10351811 (housing) and 1 WPW10352973 (switch-dis)"
Near Rochester, NY 14618
Evan
Job Details:
06/18/2020
DRYER WHIRLPOOL GGW9200LW1
Replacing thermistor due to old thermistor testing open. Replaced thermistor. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR
Near Penfield, NY 14526
Evan
Job Details:
06/18/2020
RANGE WHIRLPOOL MGR6600FZ1
Replacing control panel due to edge of panel being extremely sharp. Customer has cut themselves multiple times. Replaced panel. Had customer inspect. Unit tested good
Near Webster, NY 14580
Evan
Job Details:
06/18/2020
DRYER ELECTROLUX EFMG617STT0
Customer stated that unit was producing rattling sound. Upon inspection discovered that blower wheel was full of debris. Cleared blower and ran unit. Unit tested good
Near Ontario, NY 14519
Evan
Job Details:
06/18/2020
WASHER WHIRLPOOL WET4027HW0
Replacing gear case due to unit producing squealing noise during spin. Replaced gear case. Ran diagnostic cycle. Unit tested good
Near Rochester, NY 14612
Dave L
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRT511SZDB00
Unit is not cooling due to an open evap fan. 120VAC to motor. Ordering fan; ordrng 1 WP2315539 (motor-evap)
Near Brockport, NY 14420
Dave L
Job Details:
06/18/2020
RANGE WHIRLPOOL WFE770H0FZ2
Replaced damaged harness and cord. Unit tested good
Near Caledonia, NY 14423
Steve
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KRFF507HBS00
Replaced ice box heater and found the ice box fan Is dead. Ordering fan; ordrng 1 W10846539 (evaporator fan )
Near Caledonia, NY 14423
Steve
Job Details:
06/18/2020
WASHER MAYTAG MVWX655DW1
Found control unresponsive. Led on control not lit but sometimes blinks. Tested with connections removed from control one at a time. Same result. Replaced control and washer tests good. ; used 1 W11116592 (CONTROL) from stock
Near Caledonia, NY 14423
Steve
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KFIS29BBMS03
Replaced ice maker for not finding home position. ; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER
Near Hamlin, NY 14464
Dave L
Job Details:
06/18/2020
RANGE FRIGIDAIRE FGGF3058RFA
Q1 no q2 no q3 no Unit was not lighting properly due to a weak ignitor. Replaced ignitor. Unit tested good.; used 1 12400035 (IGNITOR) from stock
Near Caledonia, NY 14423
Steve
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS526SIAE00
Found harness under door is broken. Repaired wire and ice maker is working at the moment. The unit needs a door LW10334261 the door is no longer available.
Near Hilton, NY 14468
Dave L
Job Details:
06/18/2020
DRYER WHIRLPOOL WED4815EW1
Q1 no q2 no q3 noUnit was not heating due to incorrect voltage to the dryer. 0vac between l1 and l2. Door catch was very tight preventing door from shutting. Replaced catch. Door shuts properly. Recommending that the customer have a licensed electrician repair voltage issue. Verbal signature ; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH
Near Canandaigua, NY 14424
Dave F
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"F4E3 wash pump error F7E1 heater error F3E3 found the wash pump not turning on . Found the was pump connector was not connected to motor and motor was broke . Control is not sending the correct amount of power to wash pump . Checked wire harness tested good .heater tested good . Hole in the feed tube to the top rack . Ordering sump , control , feed tube ; ordrng 1 W11025157 (pump&motor) and 1 W10671930 (tube-feed) and 1 W10906426 (cntrl-elec)"
Near Rochester, NY 14616
Dave L
Job Details:
06/18/2020
RANGE WHIRLPOOL WFG975H0HZ0
Unit is not lighting on cooktop it oven due LP conversion being installed. Referred customer back to dealer since original equipment was not given to the customer. Burners did not solve issue left them with the customer
Near Honeoye Falls, NY 14472
Dave F
Job Details:
06/18/2020
DISHWASHER KENMORE 665.14742N510
Replaced wash pump . Tested unit in diagnostics. Tested good . Heater is working .
Near Pittsford, NY 14534
Dave F
Job Details:
06/18/2020
REFRIGERATOR JENN AIR JSC24C8EAM00
Replaced compressor for being noisy. Replaced fresh food evap for leaking and up drier. Tested unit . Tested good .
Near Victor, NY 14564
Dave F
Job Details:
06/18/2020
MICROWAVE KITCHENAID KMHC319EBS4
Replaced door for buttons not working on the unit . Tested unit . Tested good .
Near Fairport, NY 14450
Steve
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
31k ice maker 7 k fresh food section 21 k freezer .. sr 7727893099 ..replaced fresh food section thermistor as per Andrew at tech line Instructions ; ordrng 1 DATALOGGERS
Near Spencerport, NY 14559
Dave L
Job Details:
06/18/2020
DRYER WHIRLPOOL WED4815EW0
q1 no q2 no q3 no Checked dryer for abnormal noises and drum alignment. Unit checks okay drum sits as it should. Inspected rollers and idler. Checked venting with airflow tester. Vent checks good Verbal signature
Near Rochester, NY 14608
Evan
Job Details:
06/18/2020
WASHER AMANA NFW7200TW
Customer stated that unit was not draining. Upon arrival inspected drain pump. Impeller was clear of debris. Following tech sheet checked voltage for pump at control connections CN10 and CN5 on control. Control is failing to send 120v to pump. Unit needs control but is no longer available. Collecting service call fee
Near Rush, NY 14543
Steve
Job Details:
06/18/2020
WASHER MAYTAG MVWX655DW1
Replaced drain pump for seized pump and not draining. The washer tested good.
Near Rochester, NY 14620
Evan
Job Details:
06/18/2020
DRYER KENMORE 110.669425
Attempted to replace motor but blower wheel is seized on motor shaft. Blower wheel will need to be broken in Order to remove. Ordering blower wheel ; ordrng 1 WP697772 (BLOWER WHEEL )
Near Victor, NY 14564
Steve
Job Details:
06/18/2020
RANGE WHIRLPOOL WEE750H0HZ1
Replaced ui for unresponsive. The range tested good.
Near Rochester, NY 14626
Dave L
Job Details:
06/18/2020
FREEZER WHIRLPOOL WZF34X18DW03
Replaced evaporator and compressor due to unit not cooling. Replaced control and thermistor due to unit not cycling back on. Unit began cooling and ran for 15 minutes. Unit testing good
Near Fairport, NY 14450
Steve
Job Details:
06/18/2020
DRYER WHIRLPOOL MED6630HW
Tested dryer and found vent is starting to get plugged. Tested read good for gas poor for electric. Customer stated that it would not start all the time. Informed of capacitive touch and hands need to be warm when choosing options. The dryer did not turn off. May have been due to small loads on sensor dry not contacting sensors. The dryer tests good. ; dspstn on spec-tagged invntry: 1 WP8577274 THERMISTOR
Near Fairport, NY 14450
Steve
Job Details:
06/18/2020
WASHER WHIRLPOOL WFW6620HC0
Replaced bellow for ripped bellow that was causing leak. The washer tested good.
Near Rochester, NY 14610
Evan
Job Details:
06/18/2020
RANGE WHIRLPOOL WFE515S0JW0
Cooktop is beginning to have same issue as before element glass is becoming deformed due to element being to close to glass. Ordering element and cooktop ; ordrng 1 W11178790 (COOKTOP ) and 1 WP8273992 (ELEMENT )
Near Rochester, NY 14618
Evan
Job Details:
06/18/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Replacing fan due to original fan stopping unit from running due to voltage draw from fan when running. Replaced fan. Ran diagnostic cycle. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details:
06/18/2020
DRYER WHIRLPOOL MGDC465HW0
Customer stating they are experiencing longer dry times. Ran unit on timed dry on high heat and watched unit cycle burner flame on and off. Unit is cycling as it should. Used dryer vent test kit to test airflow. Unit tested for poor airflow. Unit itself is working as it should. Recommended customer have vent cleaned to improve performance. Unit tested good
Near Rochester, NY 14617
Dave L
Job Details:
06/18/2020
OVEN FRIGIDAIRE FGGF3058RF
Replaced weak bake ignitor that was causing ignition issue. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
Near Webster, NY 14580
Evan
Job Details:
06/18/2020
OVEN DOUBLE WHIRLPOOL WGG755S0BS03
Replacing gas valve due to unit failing to send voltage to ignitors. Replaced valve. Ran test bake cycle in each oven. Unit tested good
Near Rochester, NY 14618
Dave F
Job Details:
06/18/2020
50#IM 18' FS KITCHENAID KUID508HBL00
Unit not powering on called techline SR 7728088620. Moved unit . Unit turned on . Techline talked about drain hose and drain pump . Unit drain pump did not turn on . Tapped drain pump . Pump started to drain water out . Ordering drain pump W10825875 and one screw that was missing for cover WP3400884 .; ordrng 1 W10825875 (pump) and 1 WP3400884 (screw)
Near Webster, NY 14580
Evan
Job Details:
06/18/2020
WASHER WHIRLPOOL WFW5620HW0
Replacing cold water valve due to threads being stripped on old valve. Replaced water valve. Tested unit. Unit tested good
Near Rochester, NY 14621
Evan
Job Details:
06/18/2020
DRYER GE DSKP333EC5WW
Unit is not heating discovered that ambient thermostat tested open. Cannot locate thermostat on parts breakdown.; schdld next appmnt for 6/23 TUE !
Near Rochester, NY 14618
Steve
Job Details:
06/18/2020
50#IM 15' FS WHIRLPOOL GI15NDXXQ2
Replaced grid that was broken and thermistor for not correct thermistor. The ice machine tested good.
Near Ontario, NY 14519
Dave F
Job Details:
06/18/2020
DRYER MAYTAG PYGT444AWW
"Dryer not heating . Found voltage going to ignitor but was turning on . Unit needs new ignitor ordering WP31001556. Rollers not spinning well . Cleaned shafts and rollers . Tested good .; ordrng 1 WP31001556 (igniter), dspstn on spec-tagged invntry: 1 341241 BELT 1 LA-1053 FUSE-THERMAL , and 1 WP31001096 ROLLER"
Near Rochester, NY 14612
Dave L
Job Details:
06/18/2020
WASHER MAYTAG MVWB855EDC
Unit was not operating due to lid unlock failure. Replaced latch. Bezel that latch attaches too was cracked. I was able to repair it with a screw. The repair is ugly. The customer was okay with the bezel repair since it does not affect operation; used 1 W10810403 (LID LOCK ASSY) from stock
Near Honeoye Falls, NY 14472
Steve
Job Details:
06/18/2020
DISHWASHER KITCHENAID KDTM354DSS3
"Replaced vent, controland ui for no operation. The dishwasher tests good"
Near Honeoye Falls, NY 14472
Steve
Job Details:
06/18/2020
DRYER WHIRLPOOL WED5620HW1
Tested dryer. Vent is good. Temps are good. The dryer is stacked on washer and washer may have not spun clothes put enough due to excessive shaking.
Near Webster, NY 14580
Dave L
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRF540CWHW01
Replaced controls and thermostat due to cooling being interrupted. Unit has worked okay since last visit. Customer to monitor ; dspstn on spec-tagged invntry: 1 5303917954 THERMOSTAT-DEFROST 55
Near Rochester, NY 14609
Evan
Job Details:
06/18/2020
DRYER MAYTAG MEDX655DW1
Customer stating that unit will not heat. Upon inspection discovered that wires at thermostat were not connected to thermostat. Connected terminal and tested unit. Unit began to heat properly once doing so. Unit tested good
Near Rochester, NY 14616
Evan
Job Details:
06/18/2020
WASHER WHIRLPOOL MVWC465HW2
Customer stating unit is full of water and will not drain. Upon inspection discovered that pump is receiving proper voltage but will not run pump impeller. Ordering drain pump ; ordrng 1 W10919003 (DRAIN PUMP)
Near Webster, NY 14580
Dave L
Job Details:
06/18/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03
Q1 no q2 no q3 no Nsi dispatch 7111067-01Unit has melted everything in the freezer. And the fan was making a loud noise. Unit has a full frost pattern in freezer on arrival. Checked defrost in diagnostics. Defrost components testing good. Switched unit to 8 hour defrost mode. Fresh food section at temperature. Verbal signature
Near Webster, NY 14580
Dave L
Job Details:
06/18/2020
REFRIGERATOR GE GNE26GSDCSS
Replaced stuck fresh food fan. New fan tested good. Customer to monitor
Near Honeoye Falls, NY 14472
Steve
Job Details:
06/18/2020
WASHER WHIRLPOOL WFW5620HW0
Found legs were not fastened to washer and may have vibrated out of place causing washer to shake. Lowered all legs and fastened nut to bottom of washer and washer is stable now.
Near Rush, NY 14543
Steve
Job Details:
06/18/2020
WASHER MAYTAG MHW6630HW0
"Ordering motor, control and deflector for vent leaked on motor and it will not spin In high speed. ; ordrng 1 W11322883 (CONTROL) and 1 W11354542 (STATOR MOTOR) and 1 W11409996 (DEFLECTOR )"
Near Rochester, NY 14618
Evan
Job Details:
06/18/2020
DRYER WHIRLPOOL GGW9200LW1
Customer stated that unit is still flashing E1 code for thermistor testing open. Checked resistance of new thermistor. New thermistor tested good. Checked resistance again at control to confirm harness is good. Was getting same resistance reading as before. Harness tested good. Control is causing issue and part is NLA. Removing thermistor that was installed. Please reimburse customer for part and labor.
Near West Henrietta, NY 14586
Steve
Job Details:
06/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Found ice dispenser motor covered in ice and not working at all. Ordering motor. ; ordrng 1 W11202789 (DISPENSER MOTOR)