Near Rochester, NY 14620
Steve
Job Details:
03/16/2020
OVEN GE JGBP30DEA4WH
Replaced ignitor for no bake. The range tested good; dspstn on spec-tagged invntry: 1 4342528 IGNITOR-ROUND
Near Fairport, NY 14450
Dave F
Job Details:
03/16/2020
DISHWASHER KITCHENAID KDTE254ESS2
Diverter to wash pump is leaking and causing the unit to short out . Ordering wash pump W10902372; ordrng 1 W10902372 (pump&motor)
Near Rochester, NY 14607
Dave L
Job Details:
03/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Left dispenser on desk
Near Pittsford, NY 14534
Steve
Job Details:
03/16/2020
REFRIGERATOR GE PFS22MBWAWW
Replaced freezer thermistor for broken thermistor. Customer to monitor
Near Brighton, NY 14620
Steve
Job Details:
03/16/2020
STACKED LAUNDRY WHIRLPOOL LTE5243DQA
Helped Dave. Washer tested good.
Near Victor, NY 14564
Steve
Job Details:
03/16/2020
MICROWAVE WHIRLPOOL WMH32519HB3
Sr#7727376553Tested microwave and found no abnormal noises. Customer complained of getting shocked while using user interface. Could not replicate. Called tech line to document. Also documented with safety team. The customer had a video of noise and it sounded like a turntable motor. The turntable motor was working as expected while in the home. Safety sr# 7727327777
Near Brighton, NY 14620
Dave L
Job Details:
03/16/2020
STACKED LAUNDRY WHIRLPOOL LTE5243DQA
Replaced suspension transmission and drive parts due to unit out of balance. Unit tested good after install
Near Rochester, NY 14621
Dave L
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW6200VW0
Replaced hub due to unit not spinning. Unit tested good after install
Near Rochester, NY 14610
Steve
Job Details:
03/16/2020
DISHWASHER WHIRLPOOL KUDS35FXSS9
Replaced inner door seal for random leaking. Tightened float switch nut. The customer to monitor.
Near Webster, NY 14580
Dave L
Job Details:
03/16/2020
MICROWAVE JENN AIR JMW3430DS02
Replaced UI due to communication error unit tested ok. Oven cooling fan is not turning hit getting power ordering fan ; rqstng P&A on 1 W11245567 (blower)
Near Rochester, NY 14618
Steve
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Ordering diffuser for noisy damper and not finding home position. ; ordrng 1 W11164593 (DIFFUSER)
Near Rochester, NY 14609
Dave L
Job Details:
03/16/2020
DRYER AMANA NED4655EW1
"Found heater assembly detached from its clips behind back panel. Ordering heater and high limit. ; ordrng 1 279816 (thermal cut off hi) and 1 279838 (element,heater), used 1 WP3392519 (FUSE-THERMAL) from stock"
Near Rochester, NY 14626
Dave L
Job Details:
03/13/2020
DISHWASHER FRIGIDAIRE FGID2474QF
Adjusted door panel
Near Rochester, NY 14626
Dave L
Job Details:
03/13/2020
DRYER MAYTAG MGD6000XW0
Checked unit for not running or heating. 120VAC to control and console. Relay will not close. Checked fuses and thermostats. Console will not shut off when plugged in. Console is discontinued. Customer is going to replace
Near Canandaigua, NY 14424
Dave F
Job Details:
03/13/2020
WASHER MAYTAG MVWC415EW2
F0E2 over suds condition . Checked customers soap . One was not HE . Also has powder soap . Calibrated unit ran in diagnostics.unit tested good .
Near Honeoye Falls, NY 14472
Dave F
Job Details:
03/13/2020
REFRIGERATOR KITCHENAID KRFC302ESS02
Replaced damper for being noisy . Tightened door handles . Tested unit . Tested good
Near Walworth, NY 14568
Dave F
Job Details:
03/13/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
"Replaced left hand fresh food door , door is now sealing as expected. . Tested unit . Tested good ."
Near Pittsford, NY 14534
Dave F
Job Details:
03/13/2020
RANGE KITCHENAID KSGG700EBS1
called techline SR 7727356755 . Checked flame on burner had some orange to it . Adjusted cover to gas burner underneath. . Ran unit for multiple cycles . Did not smell any gas . Checked connections at regulator . No leaks . Adjusted drawer on unit to close the same . Unit tested good .
Near Rochester, NY 14620
Dave F
Job Details:
03/13/2020
REFRIGERATOR AMANA AFF2534FEW
Unit has no refrigerant in it . Compressor is running . Quotes customer with evap and dye drier . Customer will look into a new unit .
Near Webster, NY 14580
Dave L
Job Details:
03/13/2020
OVEN WHIRLPOOL WEG745H0FS0
Replaced oven flameSpreader and baffle parts due to poor ignition. Documented with Techline to update file
Near Irondequoit, NY 14617
Dave L
Job Details:
03/13/2020
WASHER WHIRLPOOL MVWC465HW0
Replaced actuator due to unit staying locked intermittently. Documented issue with Techline as this is probably being caused by electrical inference. Unit is not on a dedicated circuit. Customer to monitor issue with new actuator. If problem persists the customer must have unit on a dedicated breaker before anything else can be done. sr7727353571; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR
Near Irondequoit, NY 14622
Dave L
Job Details:
03/13/2020
DRYER WHIRLPOOL WED4850HW0
Customer was putting Pyrex crystals in the dryer. This has completely restricted the vent. Removed powder from vent and blower. The heater tested open. Replaced heater. Unit tested good; used 1 279838 (ELEMENT) from stock
Near Webster, NY 14580
Dave L
Job Details:
03/13/2020
RANGE WHIRLPOOL WFG550S0HZ1
Replaced hinges due to left side of door not sealing. Door now seals properly
Near Webster, NY 14580
Dave L
Job Details:
03/13/2020
FREEZER FRIGIDAIRE FFFU14F2QWG
Replaced thermostat. Unit began cooling
Near Rush, NY 14543
Dave F
Job Details:
03/13/2020
RANGE KITCHENAID KDSS907SSS04
Unit has stuck key error code F2E1 . Reseated the connections to the control interface and the membrane. Cleaned the connections there was some corrosion on the wires and plugs . Tested unit . Tested good . If problem persists order WP9761566 membrane for user interface
Near Rochester, NY 14625
Steve
Job Details:
03/13/2020
WASHER WHIRLPOOL WTW4855HW1
Replaced gearcase for grinding. The washer tested good.
Near Rochester, NY 14618
Steve
Job Details:
03/13/2020
RANGE JENN AIR JES9800AAS
The range has overheat error code. The temp sensor tested good. The range needs a control board. The control board is discontinued.
Near Rochester, NY 14618
Steve
Job Details:
03/13/2020
DRYER WHIRLPOOL LGQ7030KQ1
"Replaced gas coils for no heat. Updated idler to new idler. The dryer tests good. ; used 1 279834 (COIL KIT), and 1 WP691366 (PULLEY-IDLER) from stock"
Near Mount Morris, NY 14510
Steve
Job Details:
03/13/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00
Replaced diffuser for freezing in fresh food section. Moved food from back wall. Lowered meat pantry to above crispers. Raised freezer temp to 3. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 W11164593 DIFFUSER
Near Pittsford, NY 14534
Steve
Job Details:
03/13/2020
RANGE KITCHENAID KSGG700EBS1
Customer complained of gas smell. No smell when range is off. Ordering regulator. ; rqstng P&A on 1 W10861656 (regulator)
Near Pittsford, NY 14534
Dave F
Job Details:
03/13/2020
REFRIGERATOR KITCHENAID KBFC42FTS04
Helped SM with job
Near Pittsford, NY 14534
Dave F
Job Details:
03/13/2020
REFRIGERATOR MAYTAG MFI2570FEZ07
Replaced control and evap fan and fan blade . Unit is now working as expected.
Near Rochester, NY 14612
Dave L
Job Details:
03/13/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Unit is leaking from the air gap on the inner door when the wash motor starts. Ordering inner door. Unit must be properly fastened to cabinetry before return visit. Gasket did not solve issue ; ordrng 1 W10860142 (door-inner)
Near Pittsford, NY 14534
Steve
Job Details:
03/13/2020
REFRIGERATOR KITCHENAID KBFC42FTS04
Replaced right top hinge assembly for door not closing. Replaced both fresh food section gaskets for torn gaskets.
Near Penfield, NY 14526
Steve
Job Details:
03/13/2020
OVEN DOUBLE FRIGIDAIRE FGET2765PBB
Replaced convect element for not heating in convection bake.
Near Rochester, NY 14618
Steve
Job Details:
03/13/2020
DISHWASHER GE GDT655SSJ5SS
Customer is calling Hoffman’s to find out if they have service contract. Quoted customer. ; rqstng P&A on 1 WD19X24829 (PUMP)
Near Fairport, NY 14450
Dave F
Job Details:
03/13/2020
FREEZER WHIRLPOOL WZF34X20DW01
Freezer not working . Compressor is very hot . Ohm out compressor. Compressor ohms good . Called techline SR 7727355163 . Techline said seized compressor. Order and install compressor W10750851 and Uv drier ; ordrng 1 W10750851 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)
Near Geneva, NY 14456
Dave F
Job Details:
03/13/2020
DRYER WHIRLPOOL WED8000DW4
Replaced user interface. Tested unit . Tested good .
Near Victor, NY 14564
Dave F
Job Details:
03/13/2020
RANGE KITCHENAID KGCD807XSS00
Replaced right front burner . Unit tested good .
Near Geneva, NY 14456
Dave F
Job Details:
03/13/2020
COOKTOP KITCHENAID KICU509XBL
F47 error code . Replaced module and user interface. Called techline SR 7727367530 when parts were installed the F47 still was there but on the other burners . Techline had me configure the controls . Unit is now working was expected
Near Webster, NY 14580
Dave L
Job Details:
03/13/2020
REFRIGERATOR MAYTAG MRT311FFFZ00
Replaced thermistor due to defrost issue. Tested in diagnostics. Customer to monitor
Near Webster, NY 14580
Dave L
Job Details:
03/13/2020
50#IM 15' FS JENN AIR JIM158XYCX
Water level sensor is preventing the unit from cycling. Verified with Techline in diagnostics. Ordering sensor Labor is 134.95; ordrng 1 WPW10485962 (sensor)
Near Williamson, NY 14589
Dave L
Job Details:
03/13/2020
RANGE WHIRLPOOL WGG555S0BS
Replace rear burner valves that were stuck. Unit tested good
Near Williamson, NY 14589
Dave L
Job Details:
03/13/2020
REFRIGERATOR FRIGIDAIRE PLHS69EGSS6
Found auger stuck on ice bin. Freed auger and tested. Cubes and crushed functioning properly. If issue persists pre order auger motor 242221501 ATEC warranty
Near Sodus, NY 14551
Dave L
Job Details:
03/13/2020
REFRIGERATOR AMANA ABB2224BRM00
Replaced evaporator fan motor due to noise. Unit tested good
Near West Henrietta, NY 14586
Steve
Job Details:
03/13/2020
WASHER MAYTAG MVWC400XW4
Found gearcase is starting to get loud. The customer is going to replace. ; dspstn on spec-tagged invntry: 1 W10480274 CONTROL
Near Webster, NY 14580
Steve
Job Details:
03/13/2020
RANGE MAYTAG MER8674AS0
Found bake element broken causing no heat. Ordering element; ordrng 1 W10779716 (elmnt-bake)
Near Rochester, NY 14626
Dave L
Job Details:
03/13/2020
FREEZER WHIRLPOOL KRFC302EPA00
Replaced switch and module due to light not operating properly. Unit tested good
Near Spencerport, NY 14559
Dave L
Job Details:
03/13/2020
DRYER WHIRLPOOL WED4815EW0
"Installed repair kit due to worn rollers. UntilBegins toStart when timer is turned before start switch is pushed. Found contacts welded together. Ordering start switch and timer. Lint screen in torn ; ordrng 1 279838 (element,heater) and 1 WPW10117655 (relay-pts) and 1 WPW10185982 (see film card) and 1 WPW10717210 (screen), used 1 4392065 (REPAIR KIT) from stock"
Near Rochester, NY 14612
Dave L
Job Details:
03/13/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02
Repaired refrigerant leak at drier. Vacuumed and recharged. Customer to monitor
Near Rochester, NY 14618
Steve
Job Details:
03/13/2020
RANGE WHIRLPOOL KSGB900ESS3
Ordering door for handle no lined up with glass. Ordering side panel for dent. ; ordrng 1 WPW10162245 (panel-side) and 1 WPW10634271 (glass-door)
Near Penfield, NY 14526
Dave F
Job Details:
03/13/2020
WASHER WHIRLPOOL CAE2745FQ1
Water valve is cracked . Ordering valve W11205048; ordrng 1 W11205048 (valve)
Near Pittsford, NY 14534
Steve
Job Details:
03/13/2020
REFRIGERATOR GE PFS22MBWAWW
"Replaced defrost thermistor. Removed freezer thermistor in side wall broke thermistor. Ordering and returning tomorrow’s ; ordrng 1 WR55X10025 (sensor,temp ff)"
Near Honeoye Falls, NY 14472
Steve
Job Details:
03/13/2020
WASHER ELECTROLUX EIFLS60LT1
The motor is not turning during agitation or spin. Quoted for motor control. ; rqstng P&A on 1 134618213 (control board)
Near Honeoye Falls, NY 14472
Steve
Job Details:
03/13/2020
WASHER MAYTAG MVWC565FW1
The water valve is whining/grinding when filling. Ordering valve ; ordrng 1 W11038689 (valve)
Near Spencerport, NY 14559
Dave L
Job Details:
03/13/2020
WASHER MAYTAG MVWX655DW0
Wash plate is stripped and is loose on the transmission spline. Ordering wash plate ; ordrng 1 W10902814 (washplate)
Near Marion, NY 14505
Dave L
Job Details:
03/13/2020
REFRIGERATOR MAYTAG MRT118FFFZ01
Replaced control and thermistor per Techline due to temperature swings in the freezer. Left data loggers in each compartment to monitor temps. Customer to monitor. Set up appointment to retrieve data loggers ; dspstn on spec-tagged invntry: 1 FF-1 TEMPRECORDER and 1 FRZ-1 TEMPRECORDER
Near Rochester, NY 14625
Dave L
Job Details:
03/13/2020
REFRIGERATOR KITCHENAID KRMF706ESS00
Freezer evaporator thermistor reads 8.6k frozen in ice. Defrosted evaporator and documented with Techline. Thermistor is slightly out of range. Techline recommending replacing evaporator fan harness with thermistors ATEC warranty ; ordrng 1 W11109595 (motor-evap)
Near Churchville, NY 14428
Steve
Job Details:
03/13/2020
RANGE WHIRLPOOL KFDC506JSS00
Ordering caps and burners for delay lighting on left and right front burners. ; ordrng 1 W11344538 (CAP) and 2 W11344539 (BURNER)s
Near Geneseo, NY 14454
Steve
Job Details:
03/11/2020
RANGE KITCHENAID KGRS208XSS3
Removed touchscreen and repositioned for face plate sliding down. The range checked good.
Near Rochester, NY 14620
Steve
Job Details:
03/11/2020
DRYER WHIRLPOOL WED9750WW0
Ordering repair kit for noise; ordrng 1 4392067 (dryer repair kit)
Near Canandaigua, NY 14424
Dave F
Job Details:
03/11/2020
WASHER MAYTAG MHW5630HW0
F9E1 long drain . Found the drain pump is humming .looked for debris inside filter and pump . No debris . Pump is seizing . Ordering new drain pump W11316609; ordrng 1 W11316609 (pump-water)
Near Fairport, NY 14450
Steve
Job Details:
03/11/2020
WASHER WHIRLPOOL WTW4815EW1
"The washer needs gearcase for leaking and loud bearing. ; rqstng P&A on 1 W11255272 (gearcase ), states that autho needed"
Near Rochester, NY 14620
Dave L
Job Details:
03/11/2020
WASHER MAYTAG MVWC565FW1
Replaced control and harness due to intermittent power loss. Ran calibration. Noticed that when the motor is energize the lights in the basement dim. Recommending that the washer be plugged into its own dedicated circuit toAvoid electrical inference ; dspstn on spec-tagged invntry: 1 W11162438 CONTROL
Near Rochester, NY 14620
Steve
Job Details:
03/11/2020
DRYER WHIRLPOOL WED9750WW0
The motor shaft is sheared off and belt is broken. The idler also needs replacing. Quoted for repair. ; ordrng 1 279787 (motor) and 1 4392067 (dryer repair kit) and 1 WP697772 (wheel)
Near Webster, NY 14580
Dave L
Job Details:
03/11/2020
WASHER WHIRLPOOL WTW8500BC0
Unit wasSquealing due to the tub seal not being greased properly. Removed seal and shaft. Replaced shaft and seal. Unit tested good ; used 1 W10435302 (BEARING) from stock
Near Penfield, NY 14526
Dave L
Job Details:
03/11/2020
REFRIGERATOR MAYTAG MBF1958FEB00
Replaced damper due to grinding noise unit tested good; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL
Near Webster, NY 14580
Dave L
Job Details:
03/11/2020
REFRIGERATOR MAYTAG MRT311FFFZ00
Defrost Thermistor is terminating too early. Defrosted evaporator. Ordering thermistor ; ordrng 1 WPW10384183 (thermistor44.49)
Near Ontario, NY 14519
Dave L
Job Details:
03/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00
Replaced bin parts. Bin functioning properly
Near Webster, NY 14580
Dave L
Job Details:
03/11/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Replaced torn gaskets
Near Newark, NY 14513
Dave F
Job Details:
03/11/2020
DRYER WHIRLPOOL WED92HEFW0
Tested vent with vent tester .Tested good . Went and checked vent . Vent was full towards the exit .Called techline Sr 7727346107 . . Techline said to have customer clean vent . Take vent off and run machine and see if clothes dry . Also to turn the spin up on the washing machine to extract more water . Checked temperatures from dryer . 130 to 165 . Cycling on and off and expected . Customer will try those steps .
Near Rochester, NY 14610
Dave L
Job Details:
03/11/2020
OVEN KITCHENAID KOSE507ESS04
Customer concerned with heat from bottom of oven. Customer had installed insulation under the unit before I arrived. Excess heat under the unit is no longer an issue. Vent trim is sharp. Documented with Techline sr7727346380
Near Rochester, NY 14607
Dave L
Job Details:
03/11/2020
REFRIGERATOR KENMORE FRT18S6JK4
Found noise coming from the evaporator fan motor. Ordering fan ; ordrng 1 241854301 (motor-fan89.49)
Near Geneva, NY 14456
Dave F
Job Details:
03/11/2020
WASHER MAYTAG MHW3505FW1
door latch F5E3 Error code . Unit needs new door latch . Landlord is unavailable and was not contacting me back on what to do with repairs . Unit is not under warranty without proof of purchase . Customer owes service call . ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH
Near Clifton Springs, NY 14432
Dave F
Job Details:
03/11/2020
WASHER WHIRLPOOL WTW4950HW1
F8E1 long fill no fill . Found debris in the filter to the water valve . Removed the filter and cleaned . Ran auto diagnostics and calibrated unit . tested good .
Near Geneva, NY 14456
Dave F
Job Details:
03/11/2020
REFRIGERATOR FRIGIDAIRE LFTR1814LW1
Bottom fresh food door hinge is bent . Was able to adjust the hinge . Found the bottom shelf was not in correct . Installed correctly. Unit needs door gasket . Door handle and rack for door . Ordering parts . Customer paid in full .; ordrng 1 5304506469 (handle set) and 1 240534701 (rack-door) and 1 241872513 (gasket)
Near Geneva, NY 14456
Dave F
Job Details:
03/11/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
F9E1 diverter can’t find home position . . Replaced wash sump with W11087376 . Tested unit in diagnostics . Tested good . Gave tips on best wash cycles . ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Near Palmyra, NY 14522
Dave F
Job Details:
03/11/2020
DISHWASHER WHIRLPOOL KDTE334GPS0
"Replaced wire harness ,control and user interface. Tested unit in diagnostics. Unit tested good ."
Near Pittsford, NY 14534
Steve
Job Details:
03/11/2020
DISHWASHER GE PDT845SMJES
Found water tower pulled out of sump. Reattached tower. Customer is going to monitor.
Near Pittsford, NY 14534
Steve
Job Details:
03/11/2020
REFRIGERATOR GE PFS22MBWAWW
"Ordering sensor for defrost thermistor for power to heater all the time. ; ordrng 1 WR55X10025 (sensor,temp ff)"
Near Pittsford, NY 14534
Steve
Job Details:
03/11/2020
WASHER MAYTAG MVWB765FW2
MP6N500APL1Sr#7727347285Customer complained of no spinning all the time. Overload error code. Called tech line. Lowered legs to raise machine. If problem persists preorder gearcase.
Near Avon, NY 14414
Steve
Job Details:
03/11/2020
WASHER WHIRLPOOL WFW95HEXL2
Replaced motor control for not spinning. The washer tested good.
Near Caledonia, NY 14423
Steve
Job Details:
03/11/2020
DISHWASHER WHIRLPOOL MDB4949SHZ
Customer complained if leaking toward left side. Removed door and tested. Could not make it leak. I noticed the front and back legs are shimmed. Removed rear shims to push water towards rear of unit. Also replaced gasket.
Near Victor, NY 14564
Dave F
Job Details:
03/11/2020
DRYER MAYTAG MEDC300XW0
"Dryer not starting , checked thermal fuse and high limit . Tested good . Start button is broken . Ordering button WPW10117655; ordrng 1 WPW10117655 (relay-pts)"
Near Rochester, NY 14621
Dave L
Job Details:
03/11/2020
WASHER WHIRLPOOL WTW6200VW0
The drive hub on the tub is stripped preventing spin ordering hub; ordrng 1 W10820039 (hub26.99)
Near Rochester, NY 14626
Dave L
Job Details:
03/11/2020
FREEZER WHIRLPOOL KRFC302EPA00
"Repaired freezer light contacts that were not closing, light tested ok(by KB)"
Near Irondequoit, NY 14622
Dave L
Job Details:
03/10/2020
WASHER FRIGIDAIRE FAFW4011LW
Unit is not spinning clothes out and is leaking during use. Found broken spindle causing the belt the make contact with the rear tub.This has worn a hole in the rear tub causing the leak. Tub suspension is also broken. Customer is going to replace. Left unit unplugged. Recommended that they not use the machine
Near Rochester, NY 14623
Steve
Job Details:
03/10/2020
WASHER MAYTAG MVWC465HW2
Replaced drain hose that was leaking. No one available for signature
Near Fairport, NY 14450
Dave F
Job Details:
03/10/2020
RANGE KITCHENAID KSEG700ESS3
Tested cook top functions . Working as expected . Elements turning on and off as they should . Tested oven . Tested good . Looked for faults no faults . Checked customers pans . Pans are not flat and do not sit flat on glass . . Tested oven in diagnostics. Unit tested good . Gave tips on cooktop cleaning and oven cleaning . Explained the pans have to go oven the dots on the cooktop to operate correctly. Unit tested good . Customer instruct.
Near Webster, NY 14580
Dave L
Job Details:
03/10/2020
RANGE JENN AIR JJW2430DS01
Replaced control panel due to communication error. Customer to lonitor
Near Rochester, NY 14617
Dave L
Job Details:
03/10/2020
RANGE KITCHENAID KFGG500ESS0
Replaced oven ignitor and added extra burner ground due to weak ignitions unit tested good after install.
Near Rochester, NY 14625
Steve
Job Details:
03/10/2020
DISHWASHER WHIRLPOOL ADB1400AGW1
Found water temp coming into dishwasher was 90 degrees after running hot water at sink. Second It was 99 degrees. Low water temp is causing dishes to not dry properly. No error codes. Heater turns on.
Near Pittsford, NY 14534
Steve
Job Details:
03/10/2020
MICROWAVE WHIRLPOOL MMV1175JZ0
Customer was concerned with the noise from vent flap that snaps as soon as fan starts. This is normal operation with venting outside. The microwave tests good.
Near Pittsford, NY 14534
Steve
Job Details:
03/10/2020
DISHWASHER KITCHENAID KDTE104ESS3
Found the motor is stalling during use causing F7E1 heater circuit error. The dishwasher needs a motor sump. Quoted customer for repair. Customer denied repair. Part covered under loyalty retention program as per KB. Replaced motor and the dishwasher tested good. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP
Near Rochester, NY 14626
Dave L
Job Details:
03/10/2020
DISHWASHER KITCHENAID KDFE104DSS0
Replaced dispenser and control due to soap not dispensing
Near Pittsford, NY 14534
Steve
Job Details:
03/10/2020
REFRIGERATOR WHIRLPOOL WRS322FNAM00
Replaced lights for intermittent lights not turning on. The refigerator tests good. ; dspstn on spec-tagged invntry: 1 WPW10515057 MODULE-LOWER LIGHT and 1 WPW10515058 LIGHT
Near Penfield, NY 14526
Dave F
Job Details:
03/10/2020
DISHWASHER WHIRLPOOL WDTA50SAHB0
Adjuster wheel is broken . Replaced adjusters with part W10712395 . Tested unit in diagnostics. Unit tested good . Gave tips on best cycles and practices. ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Near Webster, NY 14580
Dave L
Job Details:
03/10/2020
FREEZER FRIGIDAIRE FFFU14F2QWG
Unit was not cooling due to the thermostat not closing. Jumped thermostat to test other functions. Ordering thermostat; ordrng 1 5304513033 (THERMOSTAT43.49)
Near Rochester, NY 14612
Dave L
Job Details:
03/10/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02
Replaced low side and compressor due to poor cooling. Customer to monitor
Near Webster, NY 14580
Dave L
Job Details:
03/10/2020
RANGE WHIRLPOOL WFG550S0HZ1
Left side of door is not closing evenly. Ordering hinges ; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)