Service History 218 - Appliance Tec

We serviced a

KITCHENAID DISHWASHER

Model KDTE304DPA0

Near Rochester, New York 14618

Dave F

Job Details: 06/28/2021

Drain pump fins were broken . Also the drain tube was clogged with glass and debris . Cleared clog and tested unit . Unit tested good .; used 1 WPW10531320 (Drain pump) from stock

We serviced a

KENMORE WASHER

Model 11026912691

Near Rochester, New York 14609

Evan

Job Details: 06/28/2021

Customer stated that unit would not spin water out. Tech tested unit is spin and could hear motor spinning but never engaging. Removed case. Checked motor coupler. Motor coupler tested good. Discovered that brake tube and clutch are failing. Pads on both are extremely worn. Tech is able to engage unit into spin and stop basket by hand. Quoted customer for repair..285785 (Clutch) $50.00W10820043 (Brake & Drive Tube) $140.00S&H $15.00Labor $134.95 Service call fee $93.50 Tax $34.68Customer doesn?t not want to proceed at this time due to age of machine. Collecting service call fee

We serviced a

MAYTAG DRYER

Model MGDB766FW0

Near Ontario, New York 14519

James

Job Details: 06/28/2021

Replaced blower and cleaned vent. Tested unit and it functions properly. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Henrietta, New York 14467

Tanner

Job Details: 06/28/2021

Q1 no Q2 no Q3 noComplaint of frost in freezer section. Found small gap in top right of door and cabinet. Removed ice build up on door. Treated gasket with heat. Still slightly off alignment. Inspected in cabinet and found package of sausage between bottom bins and rear of cabinet. Caused doors not to close evenly and build up ice. Removed item. Door now shutting properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB5

Near Rochester, New York 14608

Evan

Job Details: 06/28/2021

did not have intended part for today?s visit Ordering correct part rescheduling for 6/29; ordrng 1 W11131339 (harns-wire)

We serviced a

CROSLEY WASHER

Model CAW38125HW1

Near West Henrietta, New York 14586

Tanner

Job Details: 06/28/2021

Q1 no Q2 no Q3 noComplaint of knob being in different position at end of cycle. ShakingNo stored errors. Autodiagnostic unit tested good. Knob is function properly. Reviewed use and care for unit to avoid excess shaking which may have moved needle.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Ontario, New York 14519

James

Job Details: 06/28/2021

Complaint ofen lid not locking properly and grinding noise during cycle. Found lid broken near left hinge causing striker not to line up. Unit wobbles in spin cycle. ; ordrng 1 W11130236 (Lid) and 1 W11130359 (Damper)

We serviced a

WHIRLPOOL OVEN

Model WFG515S0JS1

Near Ontario, New York 14519

James

Job Details: 06/28/2021

Replaced parts and tested. Adjusted broiler and retested several times. Unit functions properly.

We serviced a

WHIRLPOOL FREEZER

Model WRX735SDBM00

Near Ontario, New York 14519

James

Job Details: 06/28/2021

Unit leaking due to clogged defrost drain. Replaced drain tube and removed frost. One year warranty on repair. ; used 1 W10619951 (Drain) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Rochester, New York 14618

James

Job Details: 06/28/2021

Defrosted both evaporators. Replaced ff harness and drain pan. Installed extra cover screws. Customer is to monitor if problem persists pre order user interface. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS and 1 W11457241 PAN-DRIP

We serviced a

KITCHENAID DISHWASHER

Model KDTE304DPA0

Near Rochester, New York 14618

Dave F

Job Details: 06/28/2021

Found glass stuck in drain pump . Removed glass and tested unit .clean spray arms . Unit test good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Rochester, New York 14618

Dave F

Job Details: 06/28/2021

Replaced control and tested unit in diagnostics. Unit tested good .

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Rush, New York 14543

Dave F

Job Details: 06/28/2021

No error codes on unit . . Unit making grinding noise . Found the cam was wearing . Replaced cam and calibrated unit . Ran auto diagnostics unit tested good.; used 1 W10721967 (CAM) from stock

We serviced a

WHIRLPOOL DRYER

Model MED7230HC0

Near Honeoye Falls, New York 14472

Dave F

Job Details: 06/28/2021

Installed new control and UI . Tested unit . Tested good .

We serviced a

JENN AIR REFRIGERATOR

Model JCB2388GRW

Near Webster, New York 14580

James

Job Details: 06/28/2021

Quoted customer. He said he will reach out for further service; ordrng 1 W10309995 (Compressor do not order)

We serviced a

Kenmore Dryer

Model n/a

Near West Henrietta, New York 14586

Tanner

Job Details: 06/28/2021

"Service fee covered under 102282.Complaint of whistling noise. Inspected unit and noise present when unit actively burning. Gas valve may not be opening properly causing gas to whistle as it moves through burner. Replaced coils. Tested and noise subsided. Unit testing good.; used 1 279834 (COIL KIT), 1 SH15 (STANDARD S/H), and 1 341241 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW

Near Brockport, New York 14420

Dave L

Job Details: 06/24/2021

Checked functions in diagnostics. No errors. Loads testing ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Hilton, New York 14468

Dave L

Job Details: 06/24/2021

Checked unit operation due to odor coming from Cabinet. Unit checking ok. Was unable to detect any abnormal odor.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Rochester, New York 14612

Dave L

Job Details: 06/24/2021

Dishwasher would not operate due to no volatile to terminal box. Customer traced issue to a junction box in the basement and made the repair there. Unit tested ok.

We serviced a

JENN AIR REFRIGERATOR

Model JFFCC72EHL01

Near Rochester, New York 14612

Dave L

Job Details: 06/24/2021

Water pressure to the unit is too high and is preventing the water dispenser from working. Customer needs to have W10786952 installed by a licensed plumber. ; ordrng 1 W10786952 (Ship direct)

We serviced a

MAYTAG WASHER

Model MHW7100DW0

Near Irondequoit, New York 14617

Dave L

Job Details: 06/24/2021

Replaced inner door and UI. Unit tested ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Rochester, New York 14626

Dave L

Job Details: 06/24/2021

Found weak suspension causing out of balance loads ordering suspension ; ordrng 1 W11130362 (Suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Henrietta, New York 14467

Dave F

Job Details: 06/24/2021

0 degrees in freezer section . 39 in fresh food . Tried to cycle ice maker in freezer but ice maker gets to the point where it turns the heater on to eject the ice but it does not turn on so the ice maker just keeps rocking back and forth .ordering ice maker ; rqstng P&A on 1 W10886939 (icemaker)

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25FGWH04

Near Pittsford, New York 14534

Dave F

Job Details: 06/24/2021

Refrigerator leaking at the water filter housing . Removed water filter and unit stops leaking . Unit does not need water filter to operate. Customer will think about getting a new water filter if they do and it leaks then it would need the whole housing. Cleaned condenser coils . Unit tested good

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Farmington, New York 14425

Dave F

Job Details: 06/24/2021

Replaced actuator according to service pointer W11531483. Calibrated unit and ran auto diagnostics unit tested good.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW0

Near Canandaigua, New York 14424

Dave F

Job Details: 06/24/2021

Unit has Low flow error. Ran in diagnostics water was slow coming in . Found the water valve filters had debris in them . Cleaned debris and tested unit again in diagnostics. Unit tested good and is now filling as expected. If problem persists order W10853723 water valve .

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ06

Near Rochester, New York 14622

James

Job Details: 06/24/2021

Replaced control and unit powered on successfully.

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW3

Near Rochester, New York 14618

James

Job Details: 06/24/2021

Outer door panel has swirl marks. Replaced door and inspected.

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Honeoye Falls, New York 14472

Steve

Job Details: 06/24/2021

Replaced door latch for F5 door lock error code. The washer tests good. ; used 1 W10810403 (Latch) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE234GPS1

Near Honeoye Falls, New York 14472

Steve

Job Details: 06/24/2021

Replaced door panel for damage on arrival.

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Honeoye Falls, New York 14472

Steve

Job Details: 06/24/2021

Replaced door latch for F5 door lock error code. The washer tests good. ; used 1 W10810403 (Latch) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Webster, New York 14580

James

Job Details: 06/24/2021

Replaced door and cycled icemaker in diagnostics. Customer is to monitor.

We serviced a

WHIRLPOOL UPRIGHT / CHEST

Model WZF34X18DW04

Near Rochester, New York 14626

Dave L

Job Details: 06/24/2021

Replaced cord

We serviced a

MAYTAG WASHER

Model MVWB850YG1

Near Irondequoit, New York 14617

Evan

Job Details: 06/24/2021

Customer stated that unit would not drain. Discovered that pump impeller was failing to move. Bailed out water of machine. Ordering drain pump. Quoted $106.75 for labor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Webster, New York 14580

James

Job Details: 06/24/2021

"Unit not cooling due to frozen ff evaporator. Tested fan , thermistor, and heater. Changed defrost cycle to 8 hour. Defrosted coil. Customer is to monitor. If problem persists replace inner door ui and evap cover."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC0

Near Rochester, New York 14616

Evan

Job Details: 06/24/2021

Replaced gear case and motor due to unit producing a squeal while in high spin. Replaced all parts listed. Ran diagnostic cycle. Unit completed cycle as it should. Ran drain and spin cycle to confirm function outside of test mode. Unit tested good ; dspstn on spec-tagged invntry: 1 W11423758 GEARCASE

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS3

Near Rochester, New York 14604

Evan

Job Details: 06/24/2021

Replacing mounting screw due to unit not hanging properly. Replaced mounting screw. Tested unit. Unit tested good

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, New York 14619

Tanner

Job Details: 06/24/2021

"Q1 no Q2 no Q3 noComplaint of long dry times on timed dry.Ran unit on timed dry and unit runs and heats. Tested timer contacts with unit running for several minutes and contacts testing good under load. Heater gemeratimg 24 amps, a valid reading. Venting is good. Customer did state they cleaned out venting prior to service call. No repair needed."

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Rochester, New York 14620

Evan

Job Details: 06/24/2021

Customer stated that door bellow was moldy and needed to be replaced. Bellow is on order scheduled appointment with tenant and quoted landlord for repair. Ordering bellow. ; schdld next appmnt for 6/30 WED !

We serviced a

JENN AIR COOKTOP

Model JED8130ADB17

Near Pittsford, New York 14534

Steve

Job Details: 06/24/2021

Replaced both large burners for broken brackets and not sitting level.

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ

Near Rochester, New York 14626

Dave L

Job Details: 06/24/2021

Repaired broken door handle

We serviced a

AMANA WASHER

Model n/a

Near Rochester, New York 14626

Dave L

Job Details: 06/24/2021

Unit would not spin due to spin speed set at. No spin on normally checks ok otherwise

We serviced a

KITCHENAID RANGE

Model KFID500ESS01

Near Pittsford, New York 14534

Steve

Job Details: 06/24/2021

Found a terminal on front right burner had come loose and burned the control it is attached to. Ordering module ; rqstng P&A on 1 W10886865 (Module)

We serviced a

WHIRLPOOL DRYER

Model WED87HEDW1

Near Fairport, New York 14450

Steve

Job Details: 06/24/2021

Replaced element for open element and not heating. The dryer tests good.

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Rochester, New York 14624

Evan

Job Details: 06/24/2021

Replacing all parts listed due to unit failing to engage into spin. Replaced all parts listed. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W10754448 CLUTCH

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Webster, New York 14580

James

Job Details: 06/24/2021

Unit not cooling. Compressor is barely running. No frost pattern. Evaporator is crushed from evap cover being pushed in. Need compressor and evaporator. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 Wpw10143759 (Uv) and 2 W10896690 (Lokring)s and 2 W10896709 (Lokring)s and 2 W10896689 (Lokring)s and 2 W10896678 (Lokring)s

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Fairport, New York 14450

Tanner

Job Details: 06/24/2021

Q1 no Q2 no Q3 noReplaced ACU and UI. Calibrated unit. Tested via autodiagnostic and unit tested good.

We serviced a

MAYTAG REFRIGERATOR

Model MFT2976AEW00

Near Webster, New York 14580

James

Job Details: 06/24/2021

Unit leaking from water line connection from reservoir to filter housing. Replaced housing and line still leaking. Need water reservoir. ; ordrng 1 W11168758 (Reservoir)

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Rochester, New York 14625

Tanner

Job Details: 06/24/2021

"Q1 no Q2 no Q3 noReplaced gearcase, slider, wash plate. Calibrated unit. Tested via auto diagnostic and unit tested good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11455453 GEARCASE"

We serviced a

MAYTAG OVEN

Model MER8800FZ1

Near Rochester, New York 14626

Dave L

Job Details: 06/24/2021

Unable to locate product. ; O-emld tckt

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Spencerport, New York 14559

Dave L

Job Details: 06/24/2021

Replaced control and HMI due to unit energizing the steam valve to long at the end of the cycle. Ran service diagnostic cycle to verify steam valve shut off properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Fairport, New York 14450

Steve

Job Details: 06/24/2021

Inspected the refigerator and it is working as expected. No signs of defrost issue and both compartments are cooling as expected.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, New York 14618

Steve

Job Details: 06/24/2021

Replaced freezer led for no light I. Freezer. Found the ice maker housing led light had shorted causing no lights in fresh food section. Ordering led. The drain was plugged causing ice maker accumulating in fresh food section floor. Cleared debris in drain. ; rqstng P&A on 1 W11462342 (Ss module)

We serviced a

WHIRLPOOL WASHER

Model VAW3584GW

Near Webster, New York 14580

James

Job Details: 06/24/2021

No model tag. Unit just delivered and leaking from drain hose attachment. Spring clamp is too weak. Installed a hose clamp on drain hose and tested. Complaint of shaking during spin. Unit functions as designed. If leak persists replace drain hose.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB00

Near Rochester, New York 14617

James

Job Details: 06/24/2021

Unit non repairable. Sr7731086104. Doors not sealing. Cabinet is bowed at center of mullion. Checked with a straight edge and cabinet is about 1\4in bowed. Called techline.

We serviced a

WHIRLPOOL RANGE

Model ACR4303MFW4

Near Rochester, New York 14619

Steve

Job Details: 06/24/2021

Ordering Large burners for getting power but not heating. ; ordrng 2 W11396790 (Burner)s

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near North Chili, New York 14514

Evan

Job Details: 06/24/2021

Customer stated that unit would not drain. Discovered that drain pump had framing nail inside pump causing impeller not to spin. Removed nail and tested unit. Unit draining as it should. Unit tested good

We serviced a

AMANA WASHER

Model NFW7200TW

Near Rochester, New York 14624

Evan

Job Details: 06/24/2021

Customer stated that unit was not spinning out properly. Ran diagnostic cycle and tested unit in spin. Unit spun out as it should. Spoke with customer about load that was in machine when issue occurred. Customer stated it was a larger load of towels. Customer has unit spin speed set to medium advised customer this will not spin out larger loads correctly. Unit itself is functioning as it should. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Rochester, New York 14625

Tanner

Job Details: 06/24/2021

"Q1 no Q2 no Q3 no*Service under manufacturer warranty. Customer got a verbal from Orvilles, is obtaining proof of purchase*Complaint of no wash/no water. Following stored errors:F4E3 motor electrical failureF7E1 heater hazardRan diagnostic cycle and wash motor never runs. Ran regular wash with probes to ACU and received range of voltage to motor circuit 74.4 VAC to 113.5 VAC. Measured customer power supply at 121 VAC. Inserted cheater cord into motor circuit and wash motor still does not run despite having contimuity and resistance of 8.9 ohms. A valid reading. Ordering ACU and wash motor. Mechanical failure of motor cause loss of inductive resistance and over amperage through motor circuits. Causing pilot relay and triacs to drop voltage to motor circuit.Customer to email receipt to Kim.bafford@appliancetec.com; rqstng P&A on 1 W11085683 (Motor Assembly) and 1 W11305303 (ACU)"

We serviced a

WHIRLPOOL WASHER

Model LSQ7030LQ0

Near Rochester, New York 14610

Tanner

Job Details: 06/24/2021

"Q1 no Q2 no Q3 noComplaint of filling with water then never advancing into wash. If customer manually koves timer into wash it will proceed into cycle. Tested in permanent press and regular and unit filled and moved into wash on its own. Water level switch will prompt timer motor to start the wash cycle once water hits desired volume. If issue persists return with water level switch.Also observed dryer vent is split apart causing drying to vent onto wall. Excess lint building up and dryer is blowing heat onto this lint. Customer advised venting needs to be serviced. This is a fire hazard.; rqstng P&A on 1 W10820051 (Water level switch), dspstn on spec-tagged invntry: 1 3949247V SWITCH-LID , used 1 SH15 (STANDARD S/H) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Rochester, New York 14612

James

Job Details: 06/24/2021

Replaced ice door and tested. Door closes properly.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Rochester, New York 14620

Tanner

Job Details: 06/24/2021

Q1 no Q2 no Q3 noComplaint of no/slow drain. F9E1 stored. Measured drain resistance at 33.9. Out of range. Drain circuit drawing 2.25 Amps. Well over a valid reading. Drain pump failure causing drain circuit to draw more than standard current. Replaced drain pump. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11497943 MOTOR-DRAIN

We serviced a

GE DRYER

Model GTD45EASJWS

Near Rochester, New York 14611

Tanner

Job Details: 06/24/2021

"Q1 no Q2 no Q3 noComplaint of dryer no longer working. Customer states dryer was on fire and 911 was called. Unit smells burnt. Took pictures inside cabinet. Rccomend not repairing any dryer involved in a fire. If to repair replace harness, motor, blower housing, thermal fuse, thermal cut off.If to repair unit .ust be brought to an Aarons store. Customer dwelling is not fit to perform repair. Unable to select parts. Model number not valid.; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WTW310PLAB4

Near Rochester, New York 14609

Evan

Job Details: 06/22/2021

Customer stated that unit was not powering up or responding to commands. Upon inspection discovered that unit was not receiving 120v. Found that connections had burned up where wire nut attachment is underneath unit. Used external power cord to test dishwasher itself unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW7800XW4

Near Rochester, New York 14622

Evan

Job Details: 06/22/2021

Customer stating that unit is very noisy while in spin. Discovered that bearing is failing causing issue. Used bearing kit to replace all parts needed. Tested unit after repair. Unit tests good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Webster, New York 14580

Evan

Job Details: 06/22/2021

Customer states that unit is experiencing low ice production since last repair. Customer stated that they have to use max ice setting for unit to produce ice. Called techline to document issue. Ice maker displayed no error codes. Tested all functions of ice maker with techline agent. Ice maker passed all tests. Techline agent recommended adjusting freezer temp down due to low ice production. All other aspects of ice maker are functioning signaling that low ice production ice related to temperature. Adjusted temp. Unit tested good SR:7731061920; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Webster, New York 14580

Evan

Job Details: 06/22/2021

Customer stated that unit was not responding to commands. Could not check for error codes. Control was unresponsive. Confirmed incoming voltage was 120v. Replaced control and tested unit. Ran diagnostic cycle. Unit completed cycle as it should. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Webster, New York 14580

Evan

Job Details: 06/22/2021

Customer stating that unit is failing to respond to commands still. Ordering consoledue to unit displaying f6-e3 error code. Ordering console ; ordrng 1 W11095624 (console)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Webster, New York 14580

Evan

Job Details: 06/22/2021

Ordering door glass and outer door frame due to spotting continuing to occur along frame and glass. Ordering door frame and glass ; ordrng 1 W11354870 (DOOR FRAME) and 1 W11455100 (INNER DOOR GLASS )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Rochester, New York 14607

Evan

Job Details: 06/22/2021

Replacing door due to door being delivered with large dent in front. Replaced door. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Rochester, New York 14604

Tanner

Job Details: 06/22/2021

Replaced user interface. Tested via encoder test and unit testd good.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Hilton, New York 14468

Dave L

Job Details: 06/22/2021

"Replaced control, latch,and installedNoise suppressor on power cord. Customer to monitor; dspstn on spec-tagged invntry: 1 W11417466 CONTROL"

We serviced a

MAYTAG RANGE

Model MGR6600FZ0

Near West Henrietta, New York 14586

Dave F

Job Details: 06/22/2021

Replaced the trim vent unit tested good . Left other trim part with customer.

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVSS0

Near Rochester, New York 14618

Dave F

Job Details: 06/22/2021

Clean light flashing 7 times . Heater circuit error . Ohm out heating element was 13.8 ohms . Checked wiring found where the blue/red wire that goes into control right at the bottom on the board was some discoloration due to heat . Looked over terminals the blue/red terminal looked loose . Tightened that up and tested unit in diagnostics. Heater turn on and unit is running . Another thing that can cause the the clean light to blink is to cold of water . Cleared code and unit tested good ; dspstn on spec-tagged invntry: 1 W10258275 FUSE-THERMAL

We serviced a

WHIRLPOOL FREEZER

Model WZF79R18DM00

Near Rochester, New York 14610

Dave F

Job Details: 06/22/2021

"Found leak in evaporator and drain pan tubing . Replaced evap and compressor. Repaired drain pan tubing . Pressure tested unit and found another leak in the steel line called techline SR 7731064243 . Techline deemed unit unrepairable.; dspstn on spec-tagged invntry: 2 W10896677 COUPLING 6X2 2 W10896678 COUPLER AL BR 6X1.8 , 2 W11504415 COUPLER BR 8.5X8 , 2 W11504416 COUPLER BR 8.5X6 , 1 WPW10143759 DRIER-UV DYE , and 1 WPW10750849 COMPRESSOR"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Fairport, New York 14450

Dave F

Job Details: 06/22/2021

Replaced motor in dryer . Tested unit . Tested good

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Hilton, New York 14468

Dave L

Job Details: 06/22/2021

Replaced drain pump and rerouted drain tubing due to long drain. Customer to monitor; dspstn on spec-tagged invntry: 1 W11497943 MOTOR-DRAIN

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Irondequoit, New York 14609

James

Job Details: 06/22/2021

Replaced top and springs. Calibrated and tested high spin. Unit functions properly. Cold water hose leaking recommend replacing hoses

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Rochester, New York 14612

Dave L

Job Details: 06/22/2021

Replaced RTV valve and drier due to restriction. Unit tested ok. Comped service fee

We serviced a

MAYTAG WASHER BE

Model MVWB765FC3

Near Rochester, New York 14612

Dave L

Job Details: 06/22/2021

Replaced console due to intermittent operation. Unit tested ok.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Rochester, New York 14604

Tanner

Job Details: 06/22/2021

Replaced ACU. Tested via autodiagnostic and unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Rochester, New York 14610

Tanner

Job Details: 06/22/2021

Q1 no Q2 no Q3 noComplaint of no operation with a red lock symbol on. Custo.er power cycled to make this go away. Customer states they cannot turn on extra rinse. Customer is putting unit into control lock causing this issue. This feature has been pointed out to customer multiple times in prior service calls. Ran autodiagnostic and unit tested good. Customer to pay service fee. Whirlpool no longer paying warranty claims for nom repair.

We serviced a

KITCHENAID DISHWASHER

Model KUDS03FTSS0

Near Penfield, New York 14526

Tanner

Job Details: 06/22/2021

"Q1 no Q2 no Q3 noComplaint of no operation. Unit will blink lights but never fill with water.Ran diagnostic test cycle and completed without issue. Ran regular wash and unit fills with water and runs. Dissassembled unit and inspected UI band. No silver migration present. Measured 1075 ohms resistance through fill solenoid, a valid reading. No repair needed at this time. Customer to continue to monitor."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Fairport, New York 14450

Tanner

Job Details: 06/22/2021

"*Service and parts covered under 60 month manufacturer warranty. Proof of purchase attached*Q1 no Q2 no Q3 noComplaint of no operation.Cannot access diagnostic. Confirmed 120 VAC from proper polarized outlet. Power cycled unit. No operation. Dissasembled panel. Confirmed 120 VAC through power cord. Found burn marks on UI board (image attached). Ordering new UI. To return with UI and ACU in case UI failure also damaged ACU. Replace both parts together.; ordrng 1 W11135393 (UI), dspstn on spec-tagged invntry: 1 W11135392 CONTROL"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near West Henrietta, New York 14586

Steve

Job Details: 06/22/2021

Customer stated the refigerator was noisy while running. The refigerator worked as expected while in the home. Tested all functions in diagnostics and found no abnormal noises. Lowered feet to raise front of refigerator for drawers not closing properly and raising the condenser off the floor.

We serviced a

KENMORE WASHER

Model 11027422600

Near Churchville, New York 14428

Steve

Job Details: 06/22/2021

Replaced the block and basket. I he shaking was not as bad but still violent. Removed all the parts and told customer to replaced the washer. ; dspstn on spec-tagged invntry: 1 WP389140 BLOCK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Rochester, New York 14609

James

Job Details: 06/22/2021

Unit leaking and not dispensing water. Checked water reservoir for being frozen. Replaced filter housing and valve. Tested piercing valve in basement. Found quick connect leaking under freezer. Reconnected and tested. Unit will flow water slowly and not leak. Suspect PEX tubing is kinked in basement ceiling. Plumbing issue

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Walworth, New York 14568

James

Job Details: 06/22/2021

Replaced lid and tested lid lock. ; dspstn on spec-tagged invntry: 1 W11259006 LID

We serviced a

MAYTAG RANGE

Model MER8880AS0

Near Rochester, New York 14624

Steve

Job Details: 06/22/2021

Replaced bake element for broken element. The range preheated as expected.

We serviced a

WHIRLPOOL WASHER

Model WTW6800WW1

Near Walworth, New York 14568

James

Job Details: 06/22/2021

"Unit not finishing spin cycle due to worn hub. Replaced hub and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10820039 HUB , used 1 Sh15 from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104DSS3

Near Rochester, New York 14616

Dave L

Job Details: 06/22/2021

"Replaced sump and motor assembly due to open wash motor. Unit tested good. 1yr warranty on the repair. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP , used 1 Sh (Shipping) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Webster, New York 14580

Dave L

Job Details: 06/22/2021

Verified leak at dye drier. Replaced drier with fittings. Unit held a vacuum at 340 microns for 15 min. Unit began cooling when charged. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Brockport, New York 14420

Dave L

Job Details: 06/22/2021

There is no cold water supplied to the unit. Customer will have To investigate and correct this before then unit can operate normally.

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Fairport, New York 14450

Steve

Job Details: 06/22/2021

Found the wiring was reversed from L2 to ground causing no heat and customers child had gotten shocked when touching back wall of dryer. Repaired wiring due to safety hazard and the dryer is now heating properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ06

Near Penfield, New York 14526

Steve

Job Details: 06/22/2021

Found the lightbulb had blown. The light bulb was not accessible to customer without tools. Ordering bulb. ; schdld next appmnt for 6/29 TUE !

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32517AB2

Near Fairport, New York 14450

Steve

Job Details: 06/22/2021

"Found the diode had failed causing burning smell and no heat. Quoted for diode. ; rqstng P&A on 1 W11256462 (Diode), ordrng 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL DRYER

Model 417.80412700

Near Rochester, New York 14621

Tanner

Job Details: 06/22/2021

Replaced door seal and handle. Tested unit and unit tested good.

We serviced a

WHIRLPOOL OVEN

Model WFG515S0JS1

Near Ontario, New York 14519

James

Job Details: 06/22/2021

"Broiler burns food and bake takes too long. Broiler ignites on the front. Adjusted gas window and tested. Broiler functions properly. Preheated oven after calibration and oven is 50 degrees off. Need burner, tray, and temperature sensor; ordrng 1 WP3195097 (Tray) and 1 W10833885 (Sensor) and 1 WP8054078 (Broiler)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fairport, New York 14450

Steve

Job Details: 06/22/2021

Customer is not happy with water level on deep water wash. Tested washer and found no error codes. Tested in auto diagnostics and manual diagnostics. All functions passed. Filled with towels in washer and the water filled until it was over the top of the towels. Normal operation. No problems found. Calibrated washer. ; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Canandaigua, New York 14424

Steve

Job Details: 06/22/2021

Replaced all the co tool boards for no ice and temperatures variation causing freezing. Customer is going to monitor.