Service History 216 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Geneva, NY 14456

Dave F

Job Details: 04/29/2021

Replace drain pump . Water valve and control . Calibrated unit ran auto diagnostics. Unit is now working as expected. ; dspstn on spec-tagged invntry: 1 W11399433 CONTROL

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Phelps, NY 14532

Dave F

Job Details: 04/29/2021

Complaint is that clothes are not drying . Checked venting with tester . Tested good had good air flow in lint trap area . Checked cycling on and off temperatures. They were good . Spoke with customer about cycles used and is using correct cycles and isnt doing mixed loads. Talked about load sizes . Customer will try unit with recommendations. Washer is on max extract for spin .

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lyons, NY 14489

Dave F

Job Details: 04/29/2021

"Replace gear case, cam, belt, actuator, hub, wash plate, capacitor. Calibrated unit and ran auto diagnostics. Unit tested good .; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11454734 GEARCASE , used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC2

Near Newark, NY 14513

Dave F

Job Details: 04/29/2021

Replaced gearcase . Slider . Rotor and screw . Calibrated unit and ran auto diagnostics. Tested in high spin . Unit tested good .; dspstn on spec-tagged invntry: 1 W10752189 SCREW

We serviced a

WHIRLPOOL WASHER

Model WET4027EW1

Near Fairport, NY 14450

Steve

Job Details: 04/29/2021

Ordering agitator for clothing persistently; ordrng 1 W10881748 (Agitator)

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Rochester, NY 14626

Dave L

Job Details: 04/29/2021

Replace timer blower T-Stat motor due to incorrect heat. Dryer tested OK customer to monitor

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Fairport, NY 14450

Steve

Job Details: 04/29/2021

Found shaft on gearcase is moving up and down while agitating and causing noise. Ordering gearcase for shaft moving up and down; ordrng 1 W11393685 (Gearcase)

We serviced a

WHIRLPOOL DRYER

Model WED8500DC1

Near Newark, NY 14513

Dave F

Job Details: 04/29/2021

"Replaced motor . Blower , six rollers and tension pulley . Belt . Tested unit . Tested good .; dspstn on spec-tagged invntry: 2 349241T ROLLER-SUPPORT 2PK , used 1 349241T (ROLLER-SUPPORT 2PK) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Rochester, NY 14619

Steve

Job Details: 04/29/2021

Found bake element is open. Ordering element. ; ordrng 1 W10779716 (Bake element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Rochester, NY 14624

Steve

Job Details: 04/29/2021

Found ice maker filling with very little water. Found braided line hooked to copper line. The copper line had better water flow than when it was hooked to braided line. Removed line. Temp in freezer was 0 degrees. Tested after to icemaker and the ice maker is filling now.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Spencerport, NY 14559

Evan

Job Details: 04/29/2021

Customer stating that unit will not produce ice and frost is forming in freezer. Called techline to document issue. Discovered with techline agent that ice box fan was not running causing issue with ice maker. Icebox is not maintaining temperature inside box causing low production. Referring to service pointer W10842568 for issue of ice forming in freezer. ; ordrng 1 W10846539 (ICE BOX FAN ) and 1 W10864519 (ADAPTER )

We serviced a

MAYTAG DRYER

Model MGD8630HW1

Near Spencerport, NY 14559

Evan

Job Details: 04/29/2021

"Customer stated that unit is still flashing f3e5 code for moisture sensor 2 shorted. ACU , main harness , front sensor harness both moisture sensors and inlet and outlet thermistor have all been previously replaced. Called techline to document issue due to multiple parts being replaced on unit. Techline is submitting unit to engineering for review of product due to same issue after multiple attempts at repair SR: 7730626748"

We serviced a

WHIRLPOOL OVEN

Model WEG750H0HZ0

Near North Chili, NY 14514

Steve

Job Details: 04/29/2021

Customer states the oven is leaking gas when sitting in standby and it builds over time. The line coming to oven is not leaking. Ordering gas valve regulator. ; ordrng 1 W10861656 (Gas regulator)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Clifton Springs, NY 14432

Dave F

Job Details: 04/29/2021

F5E2 door lock error F6E3 ACU not hearing UI . Ordering door lock and UI ; rqstng P&A on 1 WPW10443885 (door lock)

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Rochester, NY 14604

Evan

Job Details: 04/29/2021

Maintenance tech is not available rescheduling for 4/30 at 9 am ; schdld next appmnt for 4/30 FRI 9 am

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Clifton Springs, NY 14432

Dave F

Job Details: 04/29/2021

Unit has over suds error code . Customer using to much soap . Causing some water out of the tub . Went over instructions on unit and best wash cycles . Customer instruct. Customer wanted new hoses to prevent any type of leaking from there . ; used 1 8212545RP (HOSE-FILL 2PK) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Rochester, NY 14607

Evan

Job Details: 04/29/2021

Replacing refrigerator door due to door being delivered with dent discovered that freezer door also has dent. Replaced refrigerator door ordering freezer door.; ordrng 1 LW10638683 (FREEZER DOOR )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM00

Near Rochester, NY 14610

Tanner

Job Details: 04/29/2021

Q1 no Q2 no Q3 noReplaced door. Treated gasket with heat. Tested unit and unit tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near East Rochester, NY 14445

Tanner

Job Details: 04/29/2021

Q1 no Q2 no Q3 noComplaint of poor drying and door has no resistance. Customer provided part that had fallen off door. Friction sleeves have failed. Following stored errors: none.Ran auto diagnostic. Unit leaking through front door during diagnostic cycle. Dry element is on and vaporizes water. Observed unit with outter door off and water is leaking through bottom at wave break. Both spray arms working properly. Unit not tidal waving. Ordering new inner door. Friction sleeves. Element is drying to capacity. Reccomended rinse aid to assist in drying. ; ordrng 2 WP8268961 (Friction Sleeve)s and 1 W10860142 (Inner Door)

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Ontario, NY 14519

Tanner

Job Details: 04/29/2021

Q1 no Q2 no Q3 noUnit full of water. F9E1 error. Ran autodiagnostic and drain pump never starts. Put probes on drain circuit and drain getting 120 VAC when drain is requested. Needa new drain pump. Replaced drain pump. Tested unit via autodiagnostic and unit tested good.; used 1 WPW10605427 (PUMP) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Webster, NY 14580

Tanner

Job Details: 04/29/2021

Q1 no Q2 no Q3 noReplaced drain pump. Tested via autodiagnostic and unit tested good.

We serviced a

KENMORE COOKTOP

Model 917282800

Near Henrietta, NY 14467

Steve

Job Details: 04/29/2021

Found the bearing on the motor was bad. Quoted for motor and blower. The customer is going to replace.

We serviced a

AMANA REFRIGERATOR

Model ARB2214CW

Near Webster, NY 14580

Tanner

Job Details: 04/29/2021

Q1 no Q2 no Q3 noComplaint of no ice.Recorded following temp in freezer: -4.7 degrees F. Confirmed 120 VAC to IM when door switch closed. Jumped water circuit and unit receives water. Jumped harvest circuit and IM does not harvest. Ice motor has seized. Needs new Ice maker.Replaced Ice maker. Jumped harvest circuit and ice maker working properly. Advised customer to reject first batch of ice and allow 24 hours for Ice maker to be fully productive.; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS3

Near Hilton, NY 14468

Dave L

Job Details: 04/29/2021

Unit is not cooling properly due to a failing a voltage control board. Verified diagnosis with Techline. Ordering high voltage control. Tech Line had me disconnect Molean in hopes it would return cooling in the meantime. Reconnect Molean and return visit; ordrng 1 WPW10310240 (Control) and 1 Shipping

We serviced a

MAYTAG COOKTOP

Model MGR5765QDW

Near Irondequoit, NY 14617

Evan

Job Details: 04/27/2021

Customer stating unit will not heat during bake cycle. Upon inspection discovered ignitor was failing to glow. Confirmed 120v at ignitor. Replaced ignitor. Tested unit. Ran preheat to 350. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Conesus, NY 14435

Dave F

Job Details: 04/27/2021

Block and power cord melted . Repaired block . Customer needs to get new power cord . Unit should test good after customer gets new cord .

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Geneseo, NY 14454

Dave F

Job Details: 04/27/2021

"Dryer is working . Checked dryer heater is good , unit power cord is good . Checked venting air flow . Venting flow was bad . Customer needs to clean venting . Gave tips on unit .customer instruct. Unit tested good ."

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Pittsford, NY 14534

Dave F

Job Details: 04/27/2021

Replaced lid lock. Calibrated unit and ran auto diagnostics. Unit tested good.; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

WHIRLPOOL DRYER

Model WED92HEFW0

Near Livonia, NY 14487

Dave F

Job Details: 04/27/2021

"Replaced rollers and tension pulley . Unit tested good .; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER , used 2 349241T (ROLLER-SUPPORT 2PK) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS00

Near Churchville, NY 14428

Dave F

Job Details: 04/27/2021

"Used nitrogen couldnt find leak . Called techline Sr 7730605734 . Didnt install evap or compressor. Installed uv drier .unit is cooling . I couldnt find any leaks . Customer will monitor unit . ; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS 1 W10913906 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Pittsford, NY 14534

Dave F

Job Details: 04/27/2021

Replaced console and control . Tested unit . Tested good

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Pittsford, NY 14534

Tanner

Job Details: 04/27/2021

Q1 no Q2 no Q3 noReplaced UI. Now able to clear all errors in diagnostic. Tested unit and unit tested good.

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ01

Near Rochester, NY 14616

James

Job Details: 04/27/2021

Q1 n. Q2 n. Q3 n. Damper makes grinding noise. Replaced damper and tested. Unit functions properly. Labor paid on microwave work order. ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Hilton, NY 14468

Dave L

Job Details: 04/27/2021

Customer is not getting any ice. Found e2 lost position error in diagnostics. The ice maker passed harvest test. Ice level sensor reading properly with freezer temps at -4. Cycled power to clear error. Proceeding with ice maker order ; ordrng 1 W11294907 (Ice maker)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14618

Tanner

Job Details: 04/27/2021

"Q1 no Q2 no Q3 noComplaint of upper rack not shutting properly. Binding of upper rails. Inspected unit and upper rack does not shut smoothly but does open smoothly. Found upper rails are contacting door gasket on both sides. Checked level of unit and front of unit pitched high but left to right perfectly level. Tub is not a perfect square causing rails to push outward incorrectly. Ordering new tub. Return with rails and new tub.; ordrng 1 WPW10681507 (Tub), dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Rochester, NY 14620

Tanner

Job Details: 04/27/2021

"Q1 no Q2 no Q3 noComplaint of grinding noise, metal on metal sounding. During spin. Ran autodiagnostic and during spin sound noise is present. This is sound of belt slipping. Inspected under carriage and belt fits but is easily removed and reinstalled. Belt should be taught enough that removal and reinstalling is more difficult. Ordering new drive belt.; ordrng 1 W11239857 (Belt), dspstn on spec-tagged invntry: 1 W10721967 CAM"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14617

Dave L

Job Details: 04/27/2021

Replaced damaged drain hose. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Webster, NY 14580

James

Job Details: 04/27/2021

Q1 n. Q2 n. Q3 n. Replaced basket. Basket wouldn't seat fully. Replaced hub and calibrated. Ran drain and spin successfully. ; used 1 W10528947 (HUB) from stock

We serviced a

MAYTAG MW-HOOD COMBO

Model MMV4206FZ2

Near Rochester, NY 14616

James

Job Details: 04/27/2021

Q1 n. Q2 n. Q3 n. Unit not heating. Replaced magnetron and tested twice. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near East Rochester, NY 14445

Steve

Job Details: 04/27/2021

Found evaporator fan motor getting power but not running. Ordering fan. There is also a large chunk of ice around right top side of evaporator that will need to be removed with steamer. ; ordrng 1 W11024089 (Fan evap) and 1 Sh15 (Shipping)

We serviced a

MAYTAG WASHER

Model mvwx655dw0

Near Ontario, NY 14519

James

Job Details: 04/27/2021

"Q1 n. Q2 n. Q3 n. Unit not agitating. Replaced hub and ran calibration. Unit functions properly. ; ordrng 1 Sh15, dspstn on spec-tagged invntry: 1 W10528947 HUB"

We serviced a

KENMORE REFRIGERATOR

Model 106.58963701

Near Fairport, NY 14450

Steve

Job Details: 04/27/2021

Found defrost drain was plugged. Removed ice and s asked drain the drain is flowing now.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Penfield, NY 14526

Steve

Job Details: 04/27/2021

Found motor not pushing water causing no wash. Replaced motor and the dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

We serviced a

AMANA MW-HOOD COMBO

Model AMV2307PFS4

Near Rochester, NY 14617

Dave L

Job Details: 04/27/2021

Replaced control due to light not shutting off.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Pittsford, NY 14534

Steve

Job Details: 04/27/2021

Replaced user interface for randomly shutting off cycle mid cycle. The dishwasher tests good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Rochester, NY 14624

Evan

Job Details: 04/27/2021

Replacing door due to door not sealing properly. Replaced door. Heated gasket to confirm door was sealing properly. Unit tested good

We serviced a

GE WASHER

Model WSSH300G0WW

Near Rochester, NY 14610

Evan

Job Details: 04/27/2021

Customer stating they are experiencing same issue as before unit is not spinning out properly. Discovered that spin selector button had receded into cabinet causing unit to be stuck on low spin speed. Removed console and reseated button correctly. Customer now able to adjust spin speed. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ01

Near Irondequoit, NY 14622

Evan

Job Details: 04/27/2021

Replacing damper due to damper motor producing noise while opening and closing. Replaced damper and tested. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10594329 CONTROL-DAMPER

We serviced a

JENN AIR REFRIGERATOR

Model JCB2388GRW

Near Webster, NY 14580

Dave L

Job Details: 04/27/2021

Customer still concerned with temperature fluctuations re ordering thermostat. ; ordrng 1 WP61005651 (Control)

We serviced a

WHIRLPOOL OVEN

Model WOD77EC0HS02

Near Rochester, NY 14611

Evan

Job Details: 04/27/2021

Replacing outer door glass on both doors due to unit being delivered with damaged glass on both doors. Replaced outer door glass. Unit tested good

We serviced a

MAYTAG RANGE

Model MER8674AB0

Near Webster, NY 14580

James

Job Details: 04/27/2021

Q1 n. Q2 n. Q3 n. Replaced bake element and tightened door handle. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Ontario, NY 14519

James

Job Details: 04/27/2021

Q1 n. Q2 n. Q3 n. Replaced valve and tested. No leaks found and water pressure is good from dispenser.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Rochester, NY 14606

Evan

Job Details: 04/27/2021

Replacing filter housing due to original filter housing causing filter to be stuck inside of it and customer not being able to change filter. Removed old housing and installed new housing.Tested unit at dispenser. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Rochester, NY 14606

Tanner

Job Details: 04/27/2021

Q1 no Q2 no Q3 noComplaint of intermittent power. Washer does not complete cycles. Following stored errors:F0E5 off balance loadF9E1 slow drainF0E2 over sudsF7E7 unable to reach top speedRan auto diagnostic and observed slow drain. Pump running but not productive. Found sock had fallen in between wash basket and tub and was obstructing drain. Removed sock. Tested unit via auto diagnostic and unit tested good. Slow drain causing unit not to reach top speed. Unit will cancel wash when top speed error is detected.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Webster, NY 14580

James

Job Details: 04/27/2021

Q1 n. Q2 n. Q3 n. Pantry drawer slides out on its own freezer led not turning on. Leveled feet and replaced led. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Rochester, NY 14626

James

Job Details: 04/27/2021

Q1 n. Q2 n. Q3 n. Replaced door and inspected. Still waiting on clip for trim panel. Send part to customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Fairport, NY 14450

Dave L

Job Details: 04/27/2021

Replaced evaporator and compressor due to poor cooling. Unit began cooling after installation. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

We serviced a

JENN AIR MICROWAVE

Model JMW3430DS03

Near Pittsford, NY 14534

Steve

Job Details: 04/27/2021

Replaced power supply and ui for randomly shutting off during cook. The ui came in incorrectly. Ordering another ui; schdld next appmnt for 5/3 MON !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Rochester, NY 14626

James

Job Details: 04/27/2021

Q1 n. Q2 n. Q3 n. Unit leaking in freezer. Found defrost drain frozen. Defrosted drain. Customer is to monitor.

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Victor, NY 14564

Steve

Job Details: 04/27/2021

Found user interface getting power but not working. Ordering ui; schdld next appmnt for 4/29 THU !

We serviced a

GE WASHER

Model GTW490ACJ5WS

Near Rochester, NY 14606

Tanner

Job Details: 04/27/2021

"Instructions from GE techline on how to remove basket: 05716216Threads are reverse thread. GE techline advises use 1&5/16 socket on half inch torque gun to remove and reinstall basket. Provided part number for GE spec torque limiter. Under neath hex nut is a bezel washer and hub washer. Advised that once basket is removed the washers and hex nut should be replaced everytime. Ordering specialty hex nut driver, torque limiter. Ordering Hex nut and washers Hex nut and washers. ; rqstng P&A on 1 WH02X10364 (Washer Hub) and 1 WH01X26190 (Belleville washer) and 1 WH02X10363 (Hub Nut) and 1 WX05X10022 (1/2 drive socket for GE hub nut) and 1 WX05X10028 (GE torque limiter)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Rochester, NY 14612

Tanner

Job Details: 04/27/2021

Q1 no Q2 no Q3 noComplaint of load going off balance. It occurs on various loads. Not every time. Once off balance unit will not complete spin. Clothes wet at end of cycle.Following stored errors:F0E5 off balance load.Ran autodiagnostic. Completed without issue.SR7730605510- Techline advised to run following tests-Shock test: Test each corner. Recoil of each shock should be smooth and consistent-Ensure balamce ring has fluid. -Tub is perfectly circleUnit passed all above tests. Ran small mixed load of towels on power wash with deep water.once unit past wash cycle ran drain and spin and unit tested good. Rviewed use and care with customer to ensure load selection matches what is being washed. Reccomended deep water wash so that each garment is completely saturated each wash.

We serviced a

GE REFRIGERATOR

Model GSS25LSLJCSS

Near Rochester, NY 14619

Dave L

Job Details: 04/27/2021

Replaced open fan motor. Unit tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC5NHAXSY01

Near Rochester, NY 14612

James

Job Details: 04/27/2021

Q1 n. Q2 n. Q3 n. Replaced control board and unit began cooling once plugged in.

We serviced a

WHIRLPOOL DRYER

Model LGC6848AQO

Near Rochester, NY 14610

Evan

Job Details: 04/27/2021

Customer stated that unit would not heat but was still tumbling. Checked thermal fuse for continuity. Discovered that fuse tested open. Replaced fuse. Tested unit. Confirmed that heat was cycling on and off properly. Unit tested good ; used 1 WP3392519 (FUSE-THERMAL) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Victor, NY 14564

Steve

Job Details: 04/27/2021

Found actuator arm came out of cam. Move arm back into cam. Ordering actuator. ; ordrng 1 W10913953 (Actuator)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Victor, NY 14564

Steve

Job Details: 04/27/2021

Replaced main control and actuator for shorted actuator and control. . The washer tested good. ; dspstn on spec-tagged invntry: 1 W11162438 CONTROL and 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14624

Dave L

Job Details: 04/27/2021

Replaced noisy damper

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Canandaigua, NY 14424

Steve

Job Details: 04/27/2021

Replaced belt and cam for squealing. The washer is working as expected. ; dspstn on spec-tagged invntry: 1 W10721967 CAM

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Irondequoit, NY 14617

Tanner

Job Details: 04/27/2021

Q1 no Q2 no Q3 noReplaced lower harness. Replaced shifter. Tested via autodiagnostic and unit tested good. Customer to continue to monitor.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

JENN AIR OVEN

Model JJW3830WP02

Near Brockport, NY 14420

Dave L

Job Details: 04/23/2021

The upper cooling fans are very loud after the oven heats up . Ordering both blowers. ; ordrng 1 WPW10273667 (Fan right) and 1 WPW10273666 (Fan left) and 1 Shipping

We serviced a

WHIRLPOOL OVEN

Model WFE515S0EW0

Near Hamlin, NY 14464

Dave L

Job Details: 04/23/2021

Light had stopped working since last repair. Customer unable to remove lens. Replaced bulb. Unit tested on; used 1 8009 (Bulb) from stock

We serviced a

WHIRLPOOL DRYER

Model LE7810XPN0

Near Rochester, NY 14612

Dave L

Job Details: 04/23/2021

Replaced drum rollers. Tested vent. Venting tested poor. Removed section of venting to improve airflow. Unit tested good

We serviced a

ROPER WASHER

Model RTW4516FW1

Near Rochester, NY 14626

Dave L

Job Details: 04/23/2021

Found unit unresponsive. Control is energizing both the motor windings at the same time. This is shutting the unit down. Replaced control. Calibrated and tested. Unit tested ok.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, NY 14612

Dave L

Job Details: 04/23/2021

Customer is no longer able to use the oven light due to a failed bulb. Tested with new bulb. Oven light working ok.

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Canandaigua, NY 14424

Steve

Job Details: 04/23/2021

Found the shroud fastener screw was stripped and not holding shroud. Fastened shroud with wider screw and wire. On testing the washer squealed loudly. Ordering cam and belt. ; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW06

Near Rochester, NY 14624

Dave L

Job Details: 04/23/2021

Customer is concerned with items freezing in the fresh food section. Found freezer temperature at -2 and fresh food compartment at 25. Removed foil tape from air returns. Thermistor not reading consistently. Ordering control and thermistor ; ordrng 1 W11353813 (Control) and 1 W11438736 (Thermistor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Canandaigua, NY 14424

Steve

Job Details: 04/23/2021

"Replaced ice maker for sporadic ice production. Ordering separator for warm air entering ice bin. Ordering ceiling cover for filter door not staying closed and broken tap on left that holds cover in place. ; ordrng 1 WPW10616134 (Seperator) and 1 WPW10575423 (Cover), dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM01

Near Macedon, NY 14502

Steve

Job Details: 04/23/2021

Replaced water valve and found the fill tube was still frozen. Removed ice in fill tube and tested. The ice maker is now calling for water.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Pittsford, NY 14534

Steve

Job Details: 04/23/2021

Replaced upper spray arm for broken arm. Replaced soap dispenser for rinse agent door missing. Removed and reinstalled upper rack for wheels not in track on left.

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEW3

Near Fairport, NY 14450

Steve

Job Details: 04/23/2021

Found the evaporator was not defrosted. Removed all frost and ice around top right side of evaporator compartment and found the thermistor wire was broken. Repaired wire and the refigerator is cooling as expected

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW0

Near Rochester, NY 14618

Steve

Job Details: 04/23/2021

Replaced drain pump. Vacuumed out drain lines for restrictions. The washer is now draining.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2067AEQ

Near Pittsford, NY 14534

Steve

Job Details: 04/23/2021

Replaced water valve for leaking at dispenser.

We serviced a

WHIRLPOOL OVEN

Model WFE540H0AS1

Near Henrietta, NY 14467

Steve

Job Details: 04/23/2021

Replaced broken bake element for no bake. The oven is heating as expected now.

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AB0

Near Penfield, NY 14526

James

Job Details: 04/23/2021

Q1 n. Q2 n. Q3 n. Bake element broken. Replaced element and tested. One year warranty on repair.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Penfield, NY 14526

James

Job Details: 04/23/2021

Q1 n. Q2 n. Q3 n. Unit not washing dishes. Top rack falls. Filter not screwing in. Manifold seal broken. Found wash pressure too low to rotate spray arms. Adjuster cover warped causing it to fall off. Need parts; ordrng 1 WPW10340542 (Manifold) and 1 WPW10250162 (Cover) and 1 W10902372 (Pump) and 1 W10872845 (Filter)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH0

Near Penfield, NY 14526

Tanner

Job Details: 04/23/2021

Q1 no Q2 no Complaint of no wash or dry. Following stored errors:F7E1 drying faultCleared errors. Ran auto diagnostic and heat turns on without issue. Wash motor runs. Diverter is heard alternating between top and bottom spray arms. Water fill and temp is good. Inspected spray arms for clogged debris and found none. Tested dispenser multiple times through diagnostic and dispenser tested good. Customer using soap pods. Poor drying can cause water spotting. Element reenabled. Dishwasher should clean dishes properly.

We serviced a

WHIRLPOOL WASHER

Model wfw94hexw2

Near Fairport, NY 14450

Tanner

Job Details: 04/23/2021

Q1 no Q2 no Q3 noComplaint of unit not finishing wash cycles. Following stored errors:F8E1 long fillF0E1 load in unit during clean cycleRan auto diagnostic and valves hum unit never fills. Checked water supply and foumd flood safe water hoses used to connect wter supply. Recent plumbing work cut pressure to valves causing them to close. Following instructions on hoses was able to reopen valves. Discussed pros and cons of flood safe and customer opted to replace with standard rubber hose supply lines. Tested unit and unit tested good.; used 1 TJ725RBFFP () from stock

We serviced a

MAYTAG WASHER

Model mhw3505fw0

Near Fairport, NY 14450

Tanner

Job Details: 04/23/2021

Q1 no Q2 no Q3 noComplaint of no operation. F5E3 error.Plugged in machine. Unit attempts to unlock but stays locked. F5E3 error prompts. Lock mechanism has failed shut. Manually actuated lock to open door. Needs new latch.; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ01

Near Irondequoit, NY 14622

Dave L

Job Details: 04/23/2021

Customer concerned with chattering noise in the fresh food section. The ice is also not shitting off on its own and overflowing. Found that the air damper is noisy and the nail arm was not correctly installed. Reinstalled bail arm. Ordering damper motor. ; ordrng 1 WPW10594329 (Damper)

We serviced a

WHIRLPOOL WASHER

Model WED5620HW2

Near Rochester, NY 14610

Tanner

Job Details: 04/23/2021

Q1 no Q2 no Q3 noComplaint of no operation. Initially unit was unresponsive. While pressimg power button unit counted down '3..2..1..' And control lock turned on. The control lock was on during first service call even though customer never intended. No stored errors and encoder test passes but the extra rinse key must be sticking down. Ordering new control panel.; ordrng 1 W11314470 (User Interface)

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Pittsford, NY 14534

Tanner

Job Details: 04/23/2021

Q1 no Q2 no Q3 noReplaced gearcase and slider. Calibrated unit. Tested via auto diagnostic and unit tested good. Cleaned oil off of rotor and harness guard. Any oil on bottom of machine in future service calls would be from this gearcase installed today.

We serviced a

WHIRLPOOL OVEN

Model WFE715H0ES0

Near Rush, NY 14543

Steve

Job Details: 04/23/2021

Replaced bake element for broken element. The oven is now heating.

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Penfield, NY 14526

James

Job Details: 04/23/2021

Q1 n. Q2 n. Q3 n. F5e2. F0e1. Complaint of drain pump running after cycle is complete. Tested diagnostics cycle and all components functioned properly. Ran drain and spin and tub shakes violently. Inspected bellows for rips. Need controls. ; ordrng 1 W11322883 (Acu) and 1 W11325572 (Ui)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Ontario, NY 14519

James

Job Details: 04/23/2021

Q1 n. Q2 n. Q3 n. Front left ceiling led defective. Replaced led and light turned on. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Rochester, NY 14608

Tanner

Job Details: 04/23/2021

Customer not home; schdld next appmnt for 4/22 THU PM

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Rochester, NY 14606

Dave L

Job Details: 04/23/2021

Customer concerned with freezing items in the fresh food section. Fresh food at 34 but set at 42. Freezer at -6 thermistor checking in range. Ordering control and air damper; ordrng 1 W11043763 (Control) and 1 WPW10196393 (Damper)

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Rochester, NY 14619

Tanner

Job Details: 04/23/2021

Q1 no Q2 no Q3 noComplaint of poor spin. Following stored errors:F0E3 over load errorRan auto diagnostic and at end of cycle spin comes to complete stop and F6E3 error prompts. ACU communication error. Replaced ACU. No longer communication error however noise still heard at end of spin. Inspected under unit found rotor bolt had fallen out. Fastened rotor to gear shaft. Tested unit and unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Rochester, NY 14618

Evan

Job Details: 04/23/2021

Replacing drain pump due to original pump overheating during express wash cycle causing unit not to drain at the end of cycle. Replaced pump. Tested unit multiple times. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW0

Near Rochester, NY 14614

Evan

Job Details: 04/23/2021

Customer stated that unit was leaking. Check for error codes. Unit did not have any codes present. Unit is stacked. Slide unit out to inspect hose connections. Discovered that drain hose clamp was loose and was also not seated into stand pipe properly. Tightened hose and ziptied hose into stand pipe to prevent issue from happening again. Unit tested good