Service History 213 - Appliance Tec

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Perinton, New York 14450

Dave F

Job Details: 08/04/2021

Dry not advancing in timed dry . Ordering timer WPW10185992; ordrng 1 WPW10185992 (timer)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS006

Near Fairport, New York 14450

Dave F

Job Details: 08/04/2021

Found the fresh food evap was frosted up . Found the drain tube as back of machine plugged . Removed tube and cleaned drain tube is clear now . Defrosted evap found the evap thermistor was not in the correct location according to service pointer . Moved thermistor foiled taped and zip tied in spot . Changed defrost mode to basic from adaptive. Ran test 4 3 way valve is working . Unit all fans are working . Unit tested good . If problem persists order WPW10277799; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Webster, New York 14580

James

Job Details: 08/04/2021

"Replaced door gaskets, evap cover and main control. Powered unit on and tested."

We serviced a

MAYTAG DRYER

Model MGD5700TQ0

Near Rochester, New York 14610

Evan

Job Details: 08/04/2021

"Customer stated that unit would not heat. Discovered that gas coils are causing issue. Unit will light initially during first few mins of cycle but never is able to relight after the initial heat up. Replaced coils. Tested unit. Unit tested good. Advised customer that if they are experiencing long dry times are repair. Vent will need to be cleaned or replaced. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL , used 1 279834 (Coils), 1 S&H, and 1 341241 (Belt) from stock"

We serviced a

WHIRLPOOL OVEN

Model WOS51ES4ES

Near Penfield, New York 14526

Evan

Job Details: 08/04/2021

Called customer when in route to home no response left voicemail. Arrived at home no answer at door. Attempted to have office contact customer. Spoke with daughter of customer. Still no answer at door when tying again. Rescheduling for next week. Requesting PM apt ; schdld next appmnt for 8/10 TUE 12-3

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Rochester, New York 14618

Evan

Job Details: 08/04/2021

Replacing timer due to unit timer failing to advance. Replaced timer. Tested unit. Unit tested good

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS01

Near Newark, New York 14513

Evan

Job Details: 08/04/2021

Replacing console due to unit acting erratic and restarting preheat once unit has reach desired temp. Replaced console. Ran preheat to 350. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Newark, New York 14513

Evan

Job Details: 08/04/2021

Replacing water valve due to cold valve being stuck on and filling while not in use. Replaced water valve. Tested unit. Unit tested good

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Newark, New York 14513

Evan

Job Details: 08/04/2021

"Replacing all parts listed due to dispenser not working properly , door bellow for leaking and control for acting erratic and not responding to commands replaced all parts listed. Ran diagnostic cycle. Ran drain and spin to confirm function outside of test mode. Unit tested good"

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Phelps, New York 14532

Evan

Job Details: 08/04/2021

Customer stated that unit is leaking from door. Discovered that door bellow had large tear in it causing issue. Replaced bellow and tested unit. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Victor, New York 14564

Steve

Job Details: 08/04/2021

Tightened door handles for loose screws. The handles test good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1821TFA

Near Fairport, New York 14450

Steve

Job Details: 08/04/2021

Reordered parts ; saved tckt

We serviced a

WHIRLPOOL OVEN

Model WFE505W0HW0

Near Rochester, New York 14623

Steve

Job Details: 08/04/2021

Replaced outer glass for broken glass. The door tests good.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Rochester, New York 14623

Steve

Job Details: 08/04/2021

Found washer stuck in drain cycle. F3e3 and f8e1 errors. It will not reset. Ordering control. ; rqstng P&A on 1 W11481108 (Control)

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW

Near Rochester, New York 14623

Steve

Job Details: 08/04/2021

"The washer is in an empty apartment. Maintenance stated the washer was leaking . The door lock had failed on testing. Replaced door lock and tested . Filled washer multiple times and agitated. Found no evidence of leaking. The washer filled, agitated and drained as expected. ; used 1 W11307244 (Latch) from stock"

We serviced a

AMANA REFRIGERATOR

Model A8TXNWFBB00

Near Scottsville, New York 14546

Steve

Job Details: 08/04/2021

Dropped off crisper

We serviced a

CROSLEY WASHER

Model CAW42114GW2

Near Caledonia, New York 14423

Steve

Job Details: 08/04/2021

Found the shifter had come off of the cam to shift into agitation. Replaced shifter. The washer tests good. ; used 1 WPW10006355 (Actuator) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Avon, New York 14414

Steve

Job Details: 08/04/2021

"Replaced lid latch for not unlocking and throwing error code. After testing washer found the motor and shifter are making loud clicking noises in agitation. Ordering motor, rotor and shifter. ; rqstng P&A on 1 W10754161 (Rotor) and 1 W10754448 (Shifter) and 1 W10754158 (Stator), dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS02

Near Lima, New York 14485

Steve

Job Details: 08/04/2021

Tested temps in fresh food section and the temps are within range. The refrigerator tests good

We serviced a

AMANA DISHWASHER

Model ADB1400AGS1

Near Sodus, New York 14551

James

Job Details: 08/04/2021

Complaint of unit not drying. No error codes. 121v to element. Infinite resistance through element. Need element. ; ordrng 1 W10518394 (Heater)

We serviced a

MAYTAG OVEN

Model MGR6600FB1

Near Sodus, New York 14551

James

Job Details: 08/04/2021

Right side burners either not igniting or too low. Cleaned burner heads and adjusted valve. Cooktop functions properly. Oven under baking. Calibrated oven and tested several cycles. Unit averages 350. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Williamson, New York 14589

James

Job Details: 08/04/2021

Customer was shipped the new door. Replaced door and inspected. Icemaker cycles once turned on. Tested and found no leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Marion, New York 14505

James

Job Details: 08/04/2021

Replaced mullion and icemaker. Icemaker cycled on its own. Unit functions properly.

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ01

Near Walworth, New York 14568

James

Job Details: 08/04/2021

Replaced damper motor and tested. Unit no longer making ticking noise. One year warranty on repair.

We serviced a

KENMORE WASHER

Model 110.22352511

Near Rochester, New York 14604

James

Job Details: 08/04/2021

Customer said he's busy and will call to reschedule ; dspstn on spec-tagged invntry: 1 W11307244 LATCH

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Irondequoit, New York 14617

James

Job Details: 08/04/2021

Replaced gearcase and ran calibration. Ran auto test cycle and unit functions properly.

We serviced a

GE WASHER

Model GTW490ACJ5WS

Near Spencerport, New York 14559

Dave L

Job Details: 08/04/2021

Replaced broken lid lock unit tested ok; rqstng P&A on 1 WH22X32357

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Farmington, New York 14425

Dave F

Job Details: 08/04/2021

"Evaporator fan motor not running has powering going to it but fan is not working . DC power shorting the lights and ice maker . Defrosted unit and replaced Evap fan with W11033163 . Unit calls for fan part W11087438 if problem persists order that part . Put defrost thermistor is correct location foil taped and zip tied . Cycled ice maker tested good . Ran test 4 3 way valve is working . Unit tested good .; dspstn on spec-tagged invntry: 1 W10695459 MODULE , used 1 W11033168 (HARNESS) from stock"

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Rochester, New York 14606

Tanner

Job Details: 08/04/2021

Replaced UI. Tested via encoder test and unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED25TQXGN00

Near Rochester, New York 14606

Tanner

Job Details: 08/04/2021

"Complaint of no cool.Plugged in unit and compressor circuit draws 16 amps but never starts. Measurd resistance windings at 2.5 ohms, 3.5ohms and 6 ohms. This is a valid reading. Start device has a rattle to it. Shorting relay causing the amperage draw. Needs new start device. Customer advised unit cannot be fully diagnosed till start device is installd and compressor and frost pattern can be evaluated."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Avon, New York 14414

Dave F

Job Details: 08/02/2021

"Replaced main control . UI , dispenser and bellow. Tested unit . Tested good ; dspstn on spec-tagged invntry: 1 W11465532 DISPENSER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Pittsford, New York 14534

Dave F

Job Details: 08/02/2021

Ice is bridging in the ice maker and causing the ice to jam . Leveled the legs on the unit to tilt it back so the bridging does not happen . Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Rochester, New York 14606

Tanner

Job Details: 08/02/2021

"Complaint of no lights in FF and FCsections. Inspected and FF section lights are out. The LEDs in this unit are connected in series and due to an the LED in the FC being irreparable, the FF LEDs are not getting proper DC current. FC LED in same condition as last service call.SR7731388661- Deemed not repairable. To complete this repair risks critical damage to liner.; dspstn on spec-tagged invntry: 1 W10695459 MODULE"

We serviced a

FRIGIDAIRE DISHWASHER

Model DGBD2432KF1

Near Rochester, New York 14607

Evan

Job Details: 08/02/2021

Replacing door latch due to latch being broken during last Visit. Replaced latch. Tested unit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Penfield, New York 14526

Evan

Job Details: 08/02/2021

Replacing ice maker due to unit failing to produce ice. Replaced ice maker. Cycled unit and filled ice maker. Advised customer it will be about 3 days before ice bucket is filled. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Pittsford, New York 14534

Steve

Job Details: 08/02/2021

Replaced ice bin and motor for not dispensing ice. The refigerator is now dispensing ice as expected

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Hilton, New York 14468

Dave L

Job Details: 08/02/2021

Frost is building in the freezer due to the freezer gasket. Gasket is loose at the bottom of the door allowing warm air into the freezer. Ordering gasket ; ordrng 1 W10407216 (Gasket) and 1 Sh (Shipping)

We serviced a

WHIRLPOOL FREEZER

Model WRB322DMBW

Near Rochester, New York 14612

Dave L

Job Details: 08/02/2021

Customer had found frosting on products in the freezer. Freezer was thawed by the customer. Found freezer at 3 degrees with a full frost pattern on the evaporator. Suspecting that the door was left ajar. Door closing ok now

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Rochester, New York 14606

Tanner

Job Details: 08/02/2021

Attempted to replaced hinges. Left hinge jammed in inner door hinge receptacle. Ordering innder door hinges. To return and replace hinge and housing.; ordrng 2 W11116026 (Inner door hinge)s

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Spencerport, New York 14559

Tanner

Job Details: 08/02/2021

"Q1 no Q2 no Q3 noComplaint of no spin. Ran autodiagnostic cycle and during spin unit slipping on drive hub. Removed hub and inspected splines of drive shaft. Drive shaft is corroded away, does not interlock with drive hub causing no spin. Ordering gearcase. Installing hub so customer can use Hub in interim.; rqstng P&A on 1 W11454734 (Gearcase), ordrng 1 W10528947 (Driver Hub), used 1 W10528947 (HUB) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS03

Near Rochester, New York 14624

Tanner

Job Details: 08/02/2021

Complaint of damaged gaskets. Left hand door gasket ripping where seal hits Mullin. Right hamd gasket is ripped open and plastic insert falling out. Replaced left side gasket. Ordering right side.; ordrng 1 W10830162 (Gasket right side)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Pittsford, New York 14534

Tanner

Job Details: 08/02/2021

SR7731395071Replaced motor sump assembly. Discovered the repair was from the heating element. Per techline replace both heater element and nuts. Ordering element and element nuts.; ordrng 2 W11538351 (Nut- Heater)s and 1 W11537778 (Heater element)

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Irondequoit, New York 14622

James

Job Details: 08/02/2021

Replaced control for intermittent self clean.unit tested good. Refereed customer to aqualift team for any questions

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Pittsford, New York 14534

Dave F

Job Details: 08/02/2021

Customer no longer needs service

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Pittsford, New York 14534

Dave F

Job Details: 08/02/2021

Ice maker had E2 motor cant find home position. Installed new ice maker and cycled . Customer said sometimes water would come out when opening the door from the ice maker . leveled refrigerator to help with that ice was also bridging . Ice bin was frozen in because of the leaking . Removed ice bin and cleaned unit tested good.

We serviced a

KENMORE REFRIGERATOR

Model 10664264402

Near Rochester, New York 14623

Dave F

Job Details: 08/02/2021

Drain tube was frozen . Cleared ice and tube . Installed copper wire to hang from heater into drain tube to help prevent that from happening. Unit tested good.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Fairport, New York 14450

Steve

Job Details: 08/02/2021

Found the float switch levers was stuck causing no water to dishwasher. Removed and reinstalled and the dishwasher started washing. ; dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR

We serviced a

MAYTAG DRYER

Model MEDC215EW0

Near Ontario, New York 14519

James

Job Details: 08/02/2021

"Unit not heating. Thermal blown. Replaced thermal and thermal cut off. Heater will not power off. Element shorted to ground. ; ordrng 1 279838 (Element), used 1 WP3392519 (FUSE-THERMAL), and 1 279816 (Cutoff) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model JFC2087HRP

Near Rochester, New York 14620

Evan

Job Details: 08/02/2021

Customer stated that ice bucket is forming one solid piece due to ice maker leaking into bucket. Discovered that ice maker is calling for water too frequently. Replaced ice maker. Ran harvest cycle and filled unit to confirm function. Unit tested good ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EBS00

Near Webster, New York 14580

James

Job Details: 08/02/2021

Called customer. Mullion is tearing door gasket. Need gaskets. Black. ; ordrng 2 W11368721 (Gasket)s

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Webster, New York 14580

James

Job Details: 08/02/2021

Unit not agitating and fills with too much water. No error codes. Found shift actuator disconnected from clutch. Replaced actuator and ran calibration. Unit agites properly. ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Irondequoit, New York 14609

Tanner

Job Details: 08/02/2021

Complaint of no wash. Following stoeed errors:F7E6 motor fault. Ran autodiagnostic test and unit never shifts into agitate. Replaced nidec shifter. Tested unit and unit tested good.; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVWC565SW0

Near Rochester, New York 14618

Evan

Job Details: 08/02/2021

Customer stated that unit is producing burning smell occasionally. Discovered that pulley is cutting into belt guard causing issue. Belt guard is beginning to bow causing issue. Tightened pulley and adjusted guard. Unit tested good. S/c fee and labor on job 102226

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSF705HPS0

Near East Rochester, New York 14445

Evan

Job Details: 08/02/2021

"Customer state that unit would not stop producing ice and was leaking from dispenser. Replaced ice maker and cycled unit to confirm ice maker function. When actuating ice paddle water dispenser will run for 1oz of water then ice Shute will open. Called techline to document issue. Techline states that UI is causing issue with ice paddle causing water dispenser to fill. Ordering UI SR: 7731395027; ordrng 1 W10822640 (User interface), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS

Near Rochester, New York 14612

Dave L

Job Details: 08/02/2021

Customer stating unit has been working ok since last visit. Fill valve error in diagnostics. Changed valve and pump. Customer concerned with dry performance. Recommending using high temp wash or Dani rinse to increase wash temps to assist dry cycle. ; dspstn on spec-tagged invntry: 1 W11434044 VALVE

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Rochester, New York 14618

James

Job Details: 08/02/2021

Unit not making ice. E2 Icemaker error. Fill tube frozen. Door gasket loose on bottom of freezer door. Replaced Icemaker and fill tube heater. Removed frost and reinstalled gasket. Customer is to monitor. One year warranty on repair.

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Pittsford, New York 14534

Dave F

Job Details: 08/02/2021

"-5 in freezer . 36 in freshfood . Evap has full frost pattern . Was some frosting on back wall .but looks more like water droplets from warm air . Compressor is running about 1 amp which is ok . Found the freezer door and fresh food doors not closing correctly . Adjusted the doors and heated the gaskets . Found lower left fresh food gasket not sealing letting warm air in . Heated and worked gasket . Door is now sealing . Sealed cabinet. Defrosted unit in diagnostics and then turned on the compressor watched the unit get a full frost pattern . Unit is cooling as expected temperature settings are set to recommended on food fresh food and freezer . Customer will monitor.; dspstn on spec-tagged invntry: 1 W11504434 COUPLER BR 6X2 1 W11504436 COUPLER AL BR 6X1.8 , 1 W11506619 COUPLER , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL WASHER

Model WFW9250WW00

Near Pittsford, New York 14534

Steve

Job Details: 08/02/2021

Customer states the unit goes out of balance even on small loads. Tested in spin and I can hear the tripod is banging while in high spin. The washer needs outer tub and basket. The customer is going to replace.

We serviced a

AMANA WASHER

Model NTW4600YQ1

Near Rochester, New York 14616

Dave L

Job Details: 08/02/2021

Customer is unable to get loads to finish. Found RPM error in diagnostics. Gearcase tub bearing is audibly worn. Was able to get unit to unlock while the tub was still spinning indicating that the hall sensor has failed. Quoted for the gear case and transmission. Customer was not interested in repairing. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Irondequoit, New York 14609

Dave L

Job Details: 08/02/2021

Freezer was building frost in the air returns due to the fresh food door not closing all the way at the bottom. Reversed door closure so that the gasket would make a proper seal. Sealed cabinet to liner with silicone. Defrosted air returns in freezer. Customer to monitor

We serviced a

MAYTAG DISHWASHER

Model MDB4949SK0

Near Rochester, New York 14625

Evan

Job Details: 08/02/2021

Customer stated unit was continually flashing f8e4 error code. Discovered that float switch tray was not properly mounted causing float switch to be triggered. Reseated tray and ran diagnostic cycle. Unit completed cycle as it should. Tech also discovered that unit was oversudsing. Cleared suds and tested unit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Hilton, New York 14468

Dave L

Job Details: 08/02/2021

Customer had experienced a vibration noise. They had pulled the unit out to check behind. Noise has not returned since. Inspected installation and temps. Unable to recreate noise. Unit checks ok otherwise.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Hilton, New York 14468

Dave L

Job Details: 08/02/2021

Replaced dispenser due to leak and acu with bellows due to abrasion. Customer to monitor

We serviced a

WHIRLPOOL MICROWAVE

Model WML75011HN0

Near Victor, New York 14564

Steve

Job Details: 08/02/2021

Replaced board with same result. The control is getting power but the ui and touchpad are not responding. The customer is going to replace.

We serviced a

JENN AIR OVEN

Model JGRP430WP01

Near Webster, New York 14580

Evan

Job Details: 08/02/2021

Customer stated that after initial preheat unit would not relight to heat unit. Discovered that bake electrode was charred at tip of electrode. Cleaned electrode with sandpaper and reassembled burner assembly. Tested unit by running a preheat to 350. Once unit reached 350. Opened and closed door to test bake electrode to confirm it was relighting as it should. Observed unit relight itself multiple times. Unit maintaining temperature now as it should. If issue persists replace bake electrode. Part # is listed below. Collecting service call fee for now. Quote for repair if issue persists...Bake electrode $26.00 S&H $15.00Labor $76.40

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FNAH00

Near Rochester, New York 14618

James

Job Details: 08/02/2021

Drain frozen. This model doesn't have a drain tube update Defrosted drain tube and checked pan. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE01

Near Rochester, New York 14604

James

Job Details: 08/02/2021

"Unit not cooling in fresh food section. Frost along freezer ceiling and in evap fan. Removed evap cover and there was no frost pattern. Let unit run with fan disconnected frost pattern developed. Replaced thermistor. Customer is to monitor. ; used 1 WPW10383615 (Thermistor), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBM01

Near Rochester, New York 14626

James

Job Details: 08/02/2021

Unit displayed dashed lines in ui now functioning after power was reset. Customer opted to purchase control. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ

Near Brockport, New York 14420

Dave L

Job Details: 08/02/2021

Dual valve is leaking into ice maker mold ordering valve ; rqstng P&A on 1 W11194380 (Valve)

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW0

Near Spencerport, New York 14559

Dave L

Job Details: 08/02/2021

Customer is seeing an intermittent water level sensor error. Unit three error while trying to run diagnostics. Pressure switch has been replaced. Hose was ok. Suspecting harness issue. Quoted for harness W10685627. Unit had significant suds. Customer is going to clear suds with clean washer cycle and go from there

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Irondequoit, New York 14609

Evan

Job Details: 08/02/2021

Customer stated that unit stopped during cycle did not spin out correctly and would not drain water. Removed water and attempted to test unit. Control will not respond to commands cannot get unit into diagnostic and cannot test components. Control will need to be replaced to correct issue. Quoted customer to replace control. Customer does not want to proceed at this time. Collecting service call fee

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Victor, New York 14564

Steve

Job Details: 08/02/2021

"Sr# 7731391727F0e9 out of balance pause , f0e5out of balance, f3e3 53k ohms at room temp and tests good at thermistor on water valve. Found out of balance load error codes in diagnostic that was causing unit to pause and stop washing . Customer had some leaking. Tested washer in normal load and the washer did not leak. The water may have splashed over the top when the washer had out of balance load. Called tech line to verify"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Farmington, New York 14425

Steve

Job Details: 08/02/2021

Found ice maker not calling for water. Ordering ice maker ; ordrng 1 W10884390 (Ice maker) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS02

Near Lima, New York 14485

Steve

Job Details: 08/02/2021

Found the freezer had not defrosted causing warm temps in fresh food section. The heater wire connection was not connected. Removed frost and reattached heater connection.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, New York 14606

Tanner

Job Details: 07/28/2021

Installed new lid lock. Ran door latch sensor test and door switch testing good. Unit still not locking. Ordering ACU and another lid lock. ; ordrng 1 W11419171 (ACU) and 1 W11394572 (Lid lock)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, New York 14606

Tanner

Job Details: 07/28/2021

Complaint of no wash. Following stored errors:F7E6 motor faultF8E1 long fillObserved cold water supply is off. Turned water supply on. Ran autodiagnostic and during agitation basket was spinning. Replaced nidek actuator. Tested via auto diagnostic and unit tested good. Customer advised cold water required for this machine.; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MTW6700TQ1

Near Rochester, New York 14624

Tanner

Job Details: 07/28/2021

Replaced ACU. Ran diagnostic/calibration cycle. Completed without issue. Ran spin only and unit tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model WRV986FDEM01

Near Penfield, New York 14526

James

Job Details: 07/28/2021

"Back of fresh food section frosted up on evaporator. Tested evap fan, not working. Defrosted unit and fan still not working. Receiving voltage to fan. Replaced harness. Fan now working. Replaced left pantry door. Ui non responsive. Ordering harness. Ff door now sealing. ; rqstng P&A on 1 W11170612 (Harness), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Marion, New York 14505

James

Job Details: 07/28/2021

Mullion broken off unit not allowing doors to seal and frost building up in fresh food section. Ice maker not cycling. Needs mullion and ice maker. Ordering both. ; ordrng 1 WP12722815AP (rail-mulln) and 1 WPW10300024 (icemaker)

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Sodus, New York 14551

James

Job Details: 07/28/2021

Replaced bellow on unit. Tested unit.found no leaks

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW02

Near Sodus, New York 14551

James

Job Details: 07/28/2021

Replaced damper in fresh food section of unit. Tested damper. Damper working well.

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ01

Near Walworth, New York 14568

James

Job Details: 07/28/2021

Loud noise coming from unit. Tested unit in diagnostics. Loud noise coming from damper. Ordering damper.; ordrng 2 WPW10594330 (control)s and 1 Sh15

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Penfield, New York 14526

James

Job Details: 07/28/2021

S16360 frozen fresh food evaporator. Defrosted evaporator. Changed defrost setting to timed. Relocated thermistor. Customer will monitor. If problem persists replace W11033168

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Canandaigua, New York 14424

Dave F

Job Details: 07/28/2021

Called techline on unit SR 7731357119 . Went over what we have done to the unit . Techline had no further options for the repair and deemed unit unrepairable. ; dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMHV00

Near Farmington, New York 14425

Dave F

Job Details: 07/28/2021

Replaced damper for noisy operation and not opening and closing like it should . Tested unit . Tested good .

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Clifton Springs, New York 14432

Dave F

Job Details: 07/28/2021

Unit had F7E7 motor error code . Ran motor in diagnostics on high spin and was making a lot of noise . Belt and cam slipping causing unit to go off balance . Also ordering actuator. Suspension is good . Went over unit with customer for best settings. ; ordrng 1 W11239857 (belt) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W10006355 (actuator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW01

Near Clifton Springs, New York 14432

Dave F

Job Details: 07/28/2021

"Unit was not making the noise that the customer described. Checked damper , both evap and condenser fan . Compressors . Tested heater . Could not get unit to make noise . Only noise I heard was some vibrating from the condenser on the floor . Adjusted legs no more noise . Customer will try to get video of the noise ."

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Canandaigua, New York 14424

Steve

Job Details: 07/28/2021

Ordering bellow for torn bellow causing leaking. ; rqstng P&A on 1 WPW10237499 (Bellow)

We serviced a

AMANA DRYER

Model NED4655EW

Near Rochester, New York 14623

Steve

Job Details: 07/28/2021

Replaced motor that would not start du to bad start windings.

We serviced a

MAYTAG WASHER

Model MVWB700BW0

Near Rochester, New York 14624

Tanner

Job Details: 07/28/2021

Complaint of noise during spin. Video provided. Ran unit in spin. Bearing rubpresent. Attempted bearing repair. Basket is sieized to drive shaft. Cannot complete repair. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, New York 14609

Tanner

Job Details: 07/28/2021

"Complaint or unit not advancing past sensing portion of wash cycle. Following stored errors :F7E6 motor faultRan autodiagnostic cycle and unit shifts basket during agitation. Unit not shifting properly. Replaced shift actuator. Tested via normal wash and unit tested good.; used 1 WPW10006355 (ACTUATOR), and 1 SH15 (STANDARD S/H) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Webster, New York 14580

Tanner

Job Details: 07/28/2021

Complaint of no wash. Tapping wash motor temporarily foxes. Following stored errors:F7E1 heater error F6E4 over fill F4E3 motor electrical faultRan autodiagnostic cycle and wash otor does not run. Replaced with motor sump assembly. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM02

Near Rochester, New York 14609

Evan

Job Details: 07/28/2021

Replacing ice maker due to ice maker constantly calling for water and causing unit to leak. Replaced ice maker cycled unit and confirmed it was filling. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSA71CIHN00

Near Webster, New York 14580

Evan

Job Details: 07/28/2021

SR: 7731357792 (Techline File Number) Replacing damper assembly due to damper producing noise when opening and closing. This is the 3rd damper that has been installed on unit in less than a year. Documented issue with techline. Replaced damper. Unit tested good ; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Fairport, New York 14450

Evan

Job Details: 07/28/2021

Replaced water valve and fitting and went through all connections to ensure proper seal. Unit is still dripping. Ordering filter housing. ; ordrng 1 W11172791 (Filter Housing)

We serviced a

JENN AIR MICROWAVE

Model JMV8166BAS

Near Fairport, New York 14450

Evan

Job Details: 07/28/2021

Customer stated electrical burning smell coming from unit and unit will not heat. Discovered that smell is coming from diode that is burning up. Diode and capacitor will need to be replaced. Customer does not want to proceed at this time.

We serviced a

KITCHENAID DISHWASHER-

Model KDFE104HPS0

Near Hilton, New York 14468

Dave L

Job Details: 07/28/2021

Replaced sump due to open wash motor; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Hilton, New York 14468

Dave L

Job Details: 07/28/2021

Left part with customer per request. ; dspstn on spec-tagged invntry: 1 W10837249 ARM- SPRAY

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Rochester, New York 14618

Steve

Job Details: 07/28/2021

Added fasteners to pantry lid to keep it from popping off. The pantry door tests good. Turned on humidity control on user interface to stop water from accumulating on door mullion.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Rochester, New York 14607

Steve

Job Details: 07/28/2021

3 degrees in freezer and 42 in fresh food section. The temps setting were on 3 for the warmer temps. Adjusted temps to recommended setting of 4. Lowered feet so the doors close properly. The customer is going to monitor temps In the mornings. The freezer temp should be near zero degrees plus or minus five degrees.