Near Fairport, NY 14450
Dave F
Job Details: 10/26/2020
REFRIGERATOR MAYTAG MSC21C6MFZ00 Replace diffuser and tested unit . Tested good
Near Macedon, NY 14502
Evan
Job Details: 10/26/2020
REFRIGERATOR KITCHENAID KBFN506ESS Customer stated that unit is failing to stop making ice due to ice bar coming detached from ice. Reattached I’ve bar and tested ice maker. Unit tested good
Near Webster, NY 14580
James
Job Details: 10/26/2020
REFRIGERATOR MAYTAG MRT311FFFH00 Drawer falls off track. Complaint of food freezing in crisper bin and unit turned itself to max cool. Replaced track and verified drawer functions properly. Drawer was 39 at recommended setting. Customer is to monitor if problem persists replace control
Near Farmington, NY 14425
Dave F
Job Details: 10/26/2020
RANGE WHIRLPOOL WFG540H0ES0 Hinges are good dont go past 90 degrees gasket is good . Checked temperatures . Temperatures are good . Removed door stop on the right side to allow the door to close better . Floor may cause the chassis to flex . So the door not closing all the way . Called techline SR 7729123715 documented . Customer will monitor
Near Webster, NY 14580
James
Job Details: 10/26/2020
REFRIGERATOR KITCHENAID KRFC704FBS02 Q1 n. Q2 n. Q3 n. Ff EVAP frozen. Defrost heater not energizing. Ff thermistor reads 75 degrees. Need control and evap cover. Defrosted coil. Called tech line 7729122610; ordrng 1 W11167902 (COVER) and 1 W11450890 (CONTROL B/O)
Near Canandaigua, NY 14424
Dave F
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Found the left hand vegetable drawer was not in right . Customer also mentioned the freezer door was hard to open . Clean rails off and added. Grease . Tested unit . Tested good .
Near Rochester, NY 14609
Evan
Job Details: 10/26/2020
DRYER WHIRLPOOL WED4800BQ1 "Customer stated that unit was failing to operate. Discovered that L1 at terminal had burned up at receptacle and worked its way to terminal block on dryer. Replaced terminal block and power cord on dryer. Advised customer receptacle will need to be replaced before unit is able to function. Dryer itself tested good ; dspstn on spec-tagged invntry: 1 279320 BLOCK-TERMINAL 1 PT220L CORD 4' 3W , and 1 TJ1006 CORD 6' 4 PRONG"
Near Penfield, NY 14526
Evan
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL DWU9906BAB Customer stating unit will not run and also rack does not fully slide out and door is falling. Discovered that switch mechanism for handle is broken. Also wheel assembly on rack has snapped causing issue. Ordering wheel assembly and springs. ; ordrng 1 WP903093 (WHEEL ASSEMBLY ) and 2 WP912652 (SPRING )s
Near Rochester, NY 14612
Dave L
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL DU940PWKSI Strike is broken. Proceeding with order for the strike
Near Webster, NY 14580
James
Job Details: 10/26/2020
DISHWASHER WHIRLPOOL KDFE104HPS1 Q1 n. Q2 n. 3 n. Unit stopped and started drain cycle on its own. Disconnected UI and reconnected and tested panel. Unit functions properly. Customer is to monitor. If problem persists replace user interface W11224299
Near Rochester, NY 14612
James
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL MFF2258VEM9 Replaced evap fan and verified operation. One year warranty on repair.
Near Farmington, NY 14425
Dave F
Job Details: 10/26/2020
RANGE WHIRLPOOL WFC310S0EB3 Unit needs control and door lock motor W11122531 control . WPW10107820 motor . . Unit isnt under warranty. Customer is going to call whirlpool. Charged service call . Need to bill ; rqstng P&A on 1 WPW10107820 (latch-door) and 1 W11122531 (cntrl-elec)
Near Webster, NY 14580
James
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL MBF2256KEB Put unit into diagnostics and energized heater. Heater functioning properly. Need control. Quoted 183.60. Customer denied repair. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
Near Webster, NY 14580
James
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRT771REYB00 Q1 n. Q2 n. Q3 n. Unit has cracked water line near valve for icemaker. Cut and spliced water line with shark fitting. Checked for leaks. Unit functions properly.
Near Rochester, NY 14618
Evan
Job Details: 10/26/2020
DISHWASHER MAYTAG MDB4949SHZ1 Replacing control and console due to unit failing to respond to commands. Replaced both parts and tested unit. Unit is now powering up but failing to run drain pump or fill valve. Checked harness for continuity confirmed continuity to drain pump and fill valve through harness. Called techline. SR: 7729124936 determined that f601 on actual control has failed causing issue. Reordering control ; ordrng 1 W11225084 (CONTROL )
Near Webster, NY 14580
James
Job Details: 10/26/2020
RANGE WHIRLPOOL WFG525S0HS0 Q1 n. QW n. Q3 n. Door panel separated from glass. Customer cut themselves on door panel that was exposed. Replaced panel and inspected. Unit functions properly.
Near Spencerport, NY 14559
James
Job Details: 10/26/2020
DISHWASHER MAYTAG MDB8959SKZ0 Unit not draining. Found a piece from original impeller stuck in pump. Removed piece and tested.
Near Rochester, NY 14618
James
Job Details: 10/26/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Q1 n. Q2 n. Q3 n. Unit not cooling. No frost pattern in freezer. Need ff evap and dye drier. Sealed system leak. ; ordrng 1 W11116006 (evaporator) and 2 WPW10143759 (dryer)s
Near Webster, NY 14580
James
Job Details: 10/23/2020
REFRIGERATOR KITCHENAID KRFC704FPS04 Q1 n. Q2 n. Q3 n. Rh side of user interface non responsive. Checked connections and attempted to reset fridge. Found water line leaking from connector at valve. Removed compression coupler and installed a new one. Checked for leaks and found none. Need UI. Part is backorder. W11365809; ordrng 1 W11365809 (UI)
Near Rochester, NY 14607
Evan
Job Details: 10/23/2020
WASHER WHIRLPOOL WTW5000DW3 Customer stating that unit will fill but then never spin or agitate. Checked for error codes. Unit displaying for f7e5 for basket speed fault. Discovered that run capacitor is failing causing issue. Ordering capacitor ; ordrng 1 W11428524 (CAPACITOR )
Near Rochester, NY 14623
Steve
Job Details: 10/23/2020
DRYER KENMORE 11062832100 Found thermal cutoff was open preventing heat. Replaced cut off. And customer repaired the exhaust vent. Replaced door switch for broken door switch causing drum to not stop when door opened in cycle. ; used 1 279816 (CUTOFF-THERMAL) from stock
Near Brockport, NY 14420
Dave L
Job Details: 10/23/2020
RANGE WHIRLPOOL WFG525S0JW Replaced chipped manifold cover.
Near Pittsford, NY 14534
Dave F
Job Details: 10/23/2020
OVEN DOUBLE WHIRLPOOL WOD93EC0AS00 "Installed new cooling fan and harness kit with fan . Ohm out sensor tested good Installed new control . Unit still giving F1E0 error code . Called Sr 7729110204. Techline and I did checks and found that the new board is bad . Ordering another board kit and cooling fan . ; ordrng 1 W10550511 (blower), dspstn on spec-tagged invntry: 1 WP74008369 SENSOR-OV"
Near Rush, NY 14543
Dave F
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced damper for noise and operation. Tested unit in diagnostics. Tested good
Near East Rochester, NY 14445
Dave F
Job Details: 10/23/2020
MICROWAVE WHIRLPOOL WML75011HZ7 Replaced control tested unit fan turning on during cooking . Tried hood fan was not turning on . Found loose connection at the hood fan board l fixed connection and tested unit . Tested good .
Near Penfield, NY 14526
Steve
Job Details: 10/23/2020
OVEN GE JSP57B0F1BB "Found front right dual switch is intermittent. Ordering switch. ; ordrng 1 WB24T10063 (switch,inf)"
Near Rochester, NY 14618
Dave F
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Freezer LED and fresh food light are out . Ordering both lights . LED UI on the front of the unit is not working when you choose which section ordering UI ; rqstng P&A on 1 WPW10515057 (light) and 1 WPW10397958 (cntrl-elec)
Near Rochester, NY 14618
Dave F
Job Details: 10/23/2020
REFRIGERATOR KITCHENAID KBSD602ESS01 Replaced led module in freezer section that was out . All lights are now working as expected.
Near Rochester, NY 14610
Steve
Job Details: 10/23/2020
WASHER WHIRLPOOL WTW5640XW3 Found gearcase is vey loud an has basket speed sensor fault codes. The Washer needs a gearcase. The cost of repair will outweigh new unit.
Near Rochester, NY 14624
Dave F
Job Details: 10/23/2020
DRYER KENMORE 110.728021 Unit not heating or staying on .found the thermal fuse was blown . Jump the fuse for testing found the timer is worn out and will not stay on . ; ordrng 1 3392519 (thermal fuse) and 1 WP3976576 (timer)
Near Brockport, NY 14420
Dave L
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Replaced freezer door due to scratch. Sealed liner to case.
Near Rochester, NY 14605
Dave L
Job Details: 10/23/2020
DISHWASHER MAYTAG MDB6759AW02 Ran dishwasher to listen for grinding noise. Unit ran for 15 min but never produced the noise. Checked impeller and drain. Both were clear. Suspecting wash motor. Motor replacement does not make sense due to age. Customer is going to send a video of the noise to my email just to verify this assumption.
Near Webster, NY 14580
James
Job Details: 10/23/2020
DRYER MAYTAG WED5840SW0 Q1 n. Q2 n. Q3 n. Unit runs continuously replaced timer and set to 20 minutes. Timer stopped cycle properly.
Near Rochester, NY 14609
Evan
Job Details: 10/23/2020
WASHER WHIRLPOOL WTW5000DW2 Replacing control and water valve due to unit failing to run cycle. Replaced both parts. Began to run test cycle. Heard board make a popping sound and unit stopped running cycle. Called techline and discovered that drain pump caused issue with board due to pump resistance testing outside of range. Unit will need new control and drain pump. Ordering pump and control Sr:7729109182; ordrng 1 W11116590 (CONTROL ) and 1 W11399437 (DRAIN PUMP )
Near Webster, NY 14580
James
Job Details: 10/23/2020
DISHWASHER MAYTAG MDB8949SBB2 Unit not allowing start button to be pressed. Found ribbon cable corroded. Need panel. ; ordrng 1 W10811164 (panel-cntl)
Near Rochester, NY 14626
Dave L
Job Details: 10/23/2020
MICROWAVE KITCHENAID KHMS2050FFF-0 Locking screw on door was loose allowing play in the door. Tightened screw to fasten door.
Near Fairport, NY 14450
Steve
Job Details: 10/23/2020
RANGE MAYTAG MER8800FZ0 Found control had runaway temp error. Temp sensor checked good. Replaced main control and tested. The unit preheated and worked as expected. ; dspstn on spec-tagged invntry: 1 12001656 SENSOR
Near Rochester, NY 14626
Dave L
Job Details: 10/23/2020
WASHER WHIRLPOOL LSC9355AN0 Replaced worn agitator dogs. Tested agitation. Customer paid in full on first visit; dspstn on spec-tagged invntry: 1 80040 DOG 4PK
Near Fairport, NY 14450
Steve
Job Details: 10/23/2020
REFRIGERATOR GE CFSP5RKBBSS Found power is surging on control causing lights to not turn on all the time and when freezer door is open the lights turn on for a second and then turn off. The ui is powering on and off. Ordering control. ; ordrng 1 WR55X11098 (board asm main contr)
Near Hilton, NY 14468
Dave L
Job Details: 10/23/2020
REFRIGERATOR GE ZISS420DXASS Replaced inverter that was not powering the compressor. Compressor startedAfter Install. Checked functions in diagnostics
Near Rochester, NY 14624
Dave F
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL WRS586FLDB00 Spoke with customer . Said no longer need service
Near Webster, NY 14580
Evan
Job Details: 10/23/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stating that unit started smoking. Discovered that something inside unit made contact with heating element. Customer has contacted Lowe’s legal team and does not want unit repaired at this time. Unit would need element replaced for repair.
Near Webster, NY 14580
James
Job Details: 10/23/2020
DISHWASHER KITCHENAID KDTE334GPS0 Unit was functioning at time of service. Replaced float switch and retested. Unit functions properly.
Near Webster, NY 14580
James
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWB02 Q1 n. Q2 n. Q3 n. Unit over cooling. Damper and fans functioning. Need jazz board. Customer opted not to repair. Quoted 319.24 total
Near Fairport, NY 14450
Steve
Job Details: 10/23/2020
REFRIGERATOR KITCHENAID KBFS25EWMS10 The refrigerator was off on arrival. Turned on unit and let compressor warm up and restarted. The start device started clicking. Put tester start device on refigerator and compressor started right up and is cooling. Customer is going to monitor for 24 hours. Ordering compressor ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Near Rochester, NY 14615
Dave L
Job Details: 10/23/2020
DISHWASHER MAYTAG MDB4949SDH3 Customer was concerned with a leak from the last time the was used. Ran diagnostics in attempt to recreate the leak. Unit did not leak after extensive testing its likely that something was blocking the lower spray arm causing water to splash from the bottom of the door. Small drip from door corners ordering gasket ; ordrng 1 W11177741 (Gasket)
Near Walworth, NY 14568
James
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Q1 n. Q2 n. Q3 n. Fridge lights flickering and nose from damper. Freezer led dead. Replaced led and verified operation. Customer is to monitor. If problem persists replace control W11224256; used 1 W10695459 (MODULE) from stock
Near Webster, NY 14580
James
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Q1 n. Q2 n. Q3 n. Unit was making loud noise when ice maker would fill. Tested dispenser and cycled icemaker and unit functioned as designed. Customer is to monitor. If problem persists replace icemaker. Left part with customer
Near Webster, NY 14580
Evan
Job Details: 10/23/2020
STACKED LAUNDRY GE GUD27ESSJ0WW Discovered that unit is leaking from gear case seal and gear case bearing is also failing. Ordering gear case and seal ; ordrng 1 WH08X24594 (GEAR CASE SEAL ) and 1 WH16X22784 (GEAR CASE )
Near Churchville, NY 14428
Dave F
Job Details: 10/23/2020
WASHER WHIRLPOOL WFW5620HW0 Unit not responding put into diagnostics and unit woke up . Unit needs new control W11322903 ordering . Follow pointer W11481344; ordrng 1 W11322903 (cntrl-elec)
Near Webster, NY 14580
Evan
Job Details: 10/23/2020
WASHER WHIRLPOOL WFW5620HW0 Replacing dispenser due to unit leaking from edge of dispenser and dripping down front of machine. Replaced dispenser. Tested unit. Unit tested good. Could not replicate issue.
Near Rochester, NY 14611
Evan
Job Details: 10/23/2020
WASHER MAYTAG MVWX700XW2 Replaced control due to original control timing out Drain pump causing unit not to drain. Replaced control and tested unit. Unit is now not engaging into spin properly. Discovered that gear case shaft is no longer attached to gear case. Case will need to be replaced. Ordering gear case ; ordrng 1 W11454372 (GEAR CASE )
Near Rochester, NY 14620
Evan
Job Details: 10/23/2020
REFRIGERATOR FRIGIDAIRE FFHT18210B3 Replacing door gasket and freezer handle due to freezer handle breaking and door seal having a large crack in seal itself. Replaced both parts. Unit tested good
Near Rochester, NY 14615
Dave L
Job Details: 10/23/2020
WASHER GE GTWN4250D1W3 Unit would not drain or spin. Replaced control. Unit ran a full drain and spin. Customer to monitor
Near Rochester, NY 14626
Dave L
Job Details: 10/23/2020
REFRIGERATOR GE PFSS6PKXASS Found ice building up under deli drawer due to a frozen drain. Unit will need to have a drain clip installed. Ordering drain clip. ; ordrng 1 DA61-06796A (Drain clip)
Near Rochester, NY 14623
Evan
Job Details: 10/23/2020
DRYER WHIRLPOOL WGD8000DW4 Replacing belt due to original belt snapping causing unit not to run. Replaced belt. Ran test cycle. Unit tested good
Near Greece, NY 14616
James
Job Details: 10/23/2020
REFRIGERATOR AMANA WRF560SMHZ00 Unit not cooling in ff section. Damper stuck closed. Need damper. ; ordrng 1 W11087463 (damper)
Near Rochester, NY 14618
Dave F
Job Details: 10/23/2020
RANGE KITCHENAID KGSK901SSS00 "Unit not lighting everytime . Ordering DSI and spark ignitor ; ordrng 1 WPW10331686 (module,spark) and 1 WP9760229 (elctr-kit)"
Near Rochester, NY 14616
James
Job Details: 10/23/2020
DISHWASHER WHIRLPOOL WDP350PAAB6 Q1 n. Q2 n q3 n. Complaint of unit stops mid cycle and has to be restarted. No error codes. Ran diagnostics cycle successfully. Found no issues. Control board makes buzzing noise. Customer is to monitor if problem persists pre order control W10817267 155Sh 15 Labor 106.75
Near Rochester, NY 14616
James
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL WRF997SDDM00 Unit not defrosting in ff section. Called tech line 7728999966. They advised customer to contact customer service for further action. Defrosted evap.
Near Irondequoit, NY 14617
James
Job Details: 10/21/2020
RANGE JENN AIR JDS1750FP0 Replaced manifold and tested for leaks. Unit functions properly.
Near Webster, NY 14580
James
Job Details: 10/21/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Q1 n. Q2 n. Q3 n. Unit intermittently makes ice. Tested switch and icemaker. Icemaker makes snapping noise. Replaced icemaker and it cycled upon install. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Honeoye Falls, NY 14472
Dave F
Job Details: 10/21/2020
WASHER MAYTAG MVWC415EW1 Replaced drain pump . Tested unit in auto diagnostics tested good . Calibrated unit .; dspstn on spec-tagged invntry: 1 WPW10661045 PUMP-WATER
Near Hilton, NY 14468
Dave L
Job Details: 10/21/2020
DISHWASHER JENN AIR JDTSS244GP0 Replaced dispenser for door sticking. Unit testedGood
Near Webster, NY 14580
Evan
Job Details: 10/21/2020
DISHWASHER KITCHENAID KDTE334GPS0 Replacing all parts listed due to unit leaking from front of door. Replaced wash motor and and insulation. Also replaced left side adjuster on upper rack due to tab breaking while removing rack. Tested unit with clear plastic door. Could not replicate issue unit tested good ; used 1 WPW10546503 (ADJUSTER) from stock
Near Webster, NY 14580
Evan
Job Details: 10/21/2020
DRYER WHIRLPOOL WED75HEFW1 Customer stated that they would like vent cleaned. Cleaned and cleared vent and tested unit. Advised customer that exterior vent will also need to be cleaned. Unit tested good
Near Rochester, NY 14616
Dave L
Job Details: 10/21/2020
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Replaced fresh food door. New door sealing well
Near Honeoye Falls, NY 14472
Dave F
Job Details: 10/21/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01 -2 in freezer and 37 in fresh food section . Damper is working . Evap fan is working . Gave tips on best location of items also adjusted the freezer in diagnostics down two clicks . Customer will monitor
Near Webster, NY 14580
Evan
Job Details: 10/21/2020
WASHER WHIRLPOOL WTW8500DW0 Customer stating that lid is cracked and unit will not run cycle. Discovered that lid was cracked in top left corner. Replaced lid. Tested unit. Unit tested good
Near Rochester, NY 14609
Dave F
Job Details: 10/21/2020
REFRIGERATOR MAYTAG MFI2569VEB Replaced fill tube to ice maker and installed new water filter . Cycled ice maker . Tested good .
Near Walworth, NY 14568
Dave F
Job Details: 10/21/2020
WASHER WHIRLPOOL WFW9200SQ00 Unit making a lot of noise during spin cycle . Shocks are good and so are springs . Checked belt and pulley both are tight . Found the basket seems to be loose . Unit needs new bearing or the basket is broken .
Near Irondequoit, NY 14609
James
Job Details: 10/21/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Qq1 n. Q2 n. Q3 n. Unit frosting on top of freezer. Sealed cabinet liner and molded gasket with heat gun. Customer is to monitor.
Near Rochester, NY 14622
Dave L
Job Details: 10/21/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced sump assembly due to an open wash motor. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 10/21/2020
RANGE WHIRLPOOL WFG550S0HZ1 Replacing control due to oven light constantly stating on. Replaced control. Tested unit unit tests good ; used 1 W11258611 (CONTROL ) from stock
Near Webster, NY 14580
Evan
Job Details: 10/21/2020
RANGE WHIRLPOOL WFG525S0HV1 Customer stated that unit was tagged by local gas company for leaking from regulator. Replaced regulator regulator and tested unit. All burners and bake and broil are functioning as they should. Unit tested good ; dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN
Near Webster, NY 14580
Evan
Job Details: 10/21/2020
RANGE WHIRLPOOL WFG525S0HS0 Customer stated that unit is separating at top of door. Discovered that adhesive on door was not staying attached causing issue. Quoted customer to replace panel. Customer does not want to proceed at this time. Collected service call fee
Near Ontario, NY 14519
Evan
Job Details: 10/21/2020
WASHER WHIRLPOOL MVWB835DW4 Replacing slider due to slider making contact with clutch causing unit to produce noise. Replaced slider. Tested unit. Could not replicate noise. Unit tested good
Near Pittsford, NY 14534
Steve
Job Details: 10/21/2020
RANGE WHIRLPOOL MER6600FZ2 Replace cooktop for scratch on arrival. The cooktop tests cook.
Near Pittsford, NY 14534
James
Job Details: 10/21/2020
COOKTOP MAYTAG MER8700DS0 Q1 n. Q2 n. Q3 n. Bake element melted. Replaced element and tested. Oven functions properly.
Near Rochester, NY 14617
Dave L
Job Details: 10/21/2020
FREEZER KITCHENAID KRFF507HPS00 Left rear fresh food led module was shorted causing multiple light to fail. Replaced module and lighting returned. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE
Near Fairport, NY 14450
Steve
Job Details: 10/21/2020
WASHER WHIRLPOOL WTW8100BW0 Found seal was squealing when basket turned at low speeds. Removed seal and replaced. Greased and glued seal back into place. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Near Rochester, NY 14618
James
Job Details: 10/21/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Unit not washing dishes spray arms not rotating. Need pump. Replaced pump and tested. Unit functions properly. Water is not hot when dishwasher is started. Recommend running sink until water is hot before starting cycle and using high temp wash option. ; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR
Near Fairport, NY 14450
Dave F
Job Details: 10/21/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Bottom spray arm was causing tidal waving and the unit was leaking. Found the bottom spray arm was not on all the way . Turned it until it clicked . Tested unit in diagnostics. Unit tested good.; dspstn on spec-tagged invntry: 1 W11177741 GASKET
Near Rochester, NY 14606
James
Job Details: 10/21/2020
REFRIGERATOR MAYTAG MFI2269FRZ04 Replaced dispenser parts and tested. Ice falls down the center of the chute as designed. Unit functions properly.
Near Spencerport, NY 14559
James
Job Details: 10/21/2020
DISHWASHER WHIRLPOOL WDT710PAHW1 Replaced pump and gasket. Ran unit and found no leaks.
Near Rochester, NY 14616
James
Job Details: 10/21/2020
WASHER FRIGIDAIRE FFLE3911QW0 Replaced user interface and tested. Unit intermittently working. Called tech support they said issue can occur if lid is warped and not engaging lid lock fully. Adjusted lid switch and found actuator running continuously. Removed actuator and reinstalled and unit was functioning properly. Customer is to monitor.
Near Pittsford, NY 14534
Steve
Job Details: 10/21/2020
DISHWASHER KITCHENAID KDTM354ESS3 Replaced motor for stalling motor. The dishwasher tests good
Near Fairport, NY 14450
Dave F
Job Details: 10/21/2020
COOKTOP KITCHENAID KICU509XSS Unit has F47 error code . Replaced the module . Tested unit . Tested good .
Near Hilton, NY 14468
Dave L
Job Details: 10/21/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Unit still leaking after install called Techline. They could not provide an answer but recommended replacingSr7729086925Inlet water valve and float. ; ordrng 1 WPW10346525 (Float) and 1 W11175771 (Valve) and 1 WPW10195536 (Fill assm) and 1 WP8531323 (Gasket)
Near Rochester, NY 14612
Dave L
Job Details: 10/21/2020
REFRIGERATOR GE GSS25GSHKCSS Unit is not cooling due to an open evaporator fan motor. Ordering motor ; ordrng 1 WR60X10307 (Evaporator fan)
Near Pittsford, NY 14534
Dave F
Job Details: 10/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIHB00 Ice maker is broken at the motor and twist tray . Ordering new ice maker W10873791; ordrng 1 W10873791 (icemaker)
Near Mendon, NY 14506
Steve
Job Details: 10/21/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Found unit has low charge. 5e unit had been tapped previously. Added refrigerant to get matching working until repair. ; ordrng 1 W10858281 (evaporator) and 1 WPW10143759 (DYE DRIER), dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER"
Near Pittsford, NY 14534
Steve
Job Details: 10/21/2020
DRYER KENMORE 11087086601 "Found hinge is overextended and door is opening when closed. Ordering hinge. ; ordrng 1 WPW10310366 (hinge), dspstn on spec-tagged invntry: 1 279570 LATCH/STRIKE KIT"
Near Rochester, NY 14613
Dave L
Job Details: 10/21/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Defrost thermistor is out of tolerance causing ice build up near fan. Ordering thermistor. ; ordrng 1 WPW10384183 (Thermistor)
Near Rochester, NY 14611
Evan
Job Details: 10/17/2020
WASHER MAYTAG MVWX700XW2 Customer stating that unit wouldn’t fill or run cycle. Discovered f8e1 relating to long fill code and f7e1 relating to basket speed fault. Customer stated that valves on sink were recently changed. Actuated both water valves and both are functioning as they should. Ran tach verification test and confirm that speed sensor is functioning. Control is not correctly sensing when water is in tub due to drain pump timing out. Ordering control ; ordrng 1 W10480132 (CONTROL )
Near Rochester, NY 14618
Steve
Job Details: 10/17/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Replaced board with same result board getting power but not sending power to other board. Ordering both boards ; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec)
Near Farmington, NY 14425
Steve
Job Details: 10/17/2020
RANGE WHIRLPOOL WFG540H0ES0 Rescheduled for next Friday; schdld next appmnt for 10/23 FRI !
Near Brockport, NY 14420
Dave L
Job Details: 10/17/2020
DRYER WHIRLPOOL MGD6230RHW0 "Console ordered did not include led screen. Re ordering correct part ; ordrng 1 W11413566 (Console), dspstn on spec-tagged invntry: 1 W11406678 CONSOLE"
Near Rochester, NY 14626
Dave L
Job Details: 10/17/2020
MICROWAVE WHIRLPOOL WML55011HS5 Unit is making a loud noise from the turn table ordering turn table motor ; ordrng 1 W11213881 (Turntable)
Near Rochester, NY 14626
Dave L
Job Details: 10/17/2020
WASHER WHIRLPOOL LSC9355AN0 "Unit will not drain or spin because the lid switch will not close. Agitator dogs are broken causing poor agitation. Replaced switch and will return with agitator dogs to complete the repair Customer ; ordrng 1 80040 (Agitator dogs), dspstn on spec-tagged invntry: 1 285671 SWITCH-LID"