Service History 211 - Appliance Tec

Near Rochester, NY 14610

Shaiman

Job Details: 09/18/2019

DISHWASHER WHIRLPOOL KUDS35FXSS9 Customer concerned about an intermittent leak. Ran unit twice with no leaks present. Gasket was in bad condition. Replaced gasket. Unit testing good. ; dspstn on spec-tagged invntry: 1 W10300924V GASKET

Near Manchester, NY 14504

Steve

Job Details: 09/18/2019

WASHER WHIRLPOOL WTW5000DW1 Replaced hub again for grinding. The repair is covered under appliance tec warranty. ; used 1 W10528947 (HUB) from stock

Near Rush, NY 14543

Evan

Job Details: 09/18/2019

RANGE WHIRLPOOL WFG775H0HZ0 Replacing control due to unit displaying F2e0 error code and control not accepting commands. Replaced control Tested all functions ok control and ran test bake cycle to 350 degrees. Unit tested good ; used 1 W11175139 (CONTROL ) from stock

Near Fairport, NY 14450

Evan

Job Details: 09/18/2019

OVEN KITCHENAID KODE507ESS03 Customer stated unit was producing buzzing noise. Upon inspection checked for error codes.Unit was not displaying any codes at this time. Ran test bake cycle. Could instantly hear noise customer was referring too. Fan is buzzing while in operation. Replaced fan ran test bake cycle. Unit tested good. Could not replicate noise

Near Fairport, NY 14450

Evan

Job Details: 09/18/2019

RANGE KENMORE 66495223711 Customer stated that units oven light would not turn off and oven would not run bake or broil cycle. Checked for error codes. No codes were present. Tested light switch for continuity. Switch tested good. Lights were on regardless of switch being open or closed. Ran test bake cycle. Checked for 240v at element. Unit was not receiving 240v at element. Checked power at control. Control is failing to send power to bake or broil element. Unit will need control board. Unit is still in warranty from sears. Suggesting customer contact them due to part cost being so high. collecting service call fee

Near Rochester, NY 14617

Dave L

Job Details: 09/18/2019

MW-HOOD COMBO MAYTAG MMV5219DE1 Replaced fan resistor and bulb. Fan noise did not change.

Near Pittsford, NY 14534

Dave F

Job Details: 09/18/2019

REFRIGERATOR AMANA AFD2535DEB Found something between the freezer door and the gasket holding it open . Removed object . Door is now sealing as expected.

Near Rochester, NY 14618

Evan

Job Details: 09/18/2019

RANGE WHIRLPOOL WFG770H0FZ0 Customer stated that unit would not light during bake. Upon inspection discovered that unit was having trouble grounding. Replaced harness from DSI board to ignitors. Ran test bake cycle. Unit tested good

Near Lakeville, NY 14480

Dave F

Job Details: 09/18/2019

RANGE GE JBP23DR2WW Replaced right front burner switch . Tested unit . Tested good .

Near Rochester, NY 14612

Shaiman

Job Details: 09/18/2019

WASHER MAYTAG MHW5500FW1 Replaced user interface. Unit testing good.

Near Macedon, NY 14502

Dave F

Job Details: 09/17/2019

DISHWASHER KITCHENAID KUDS35FXWHA Replaced heater W10703867 and pivot clip WPW10082853 on top rack . Tested unit in diagnostics. Tested good .

Near East Rochester, NY 14445

Dave F

Job Details: 09/17/2019

OVEN KITCHENAID KEBC177KSS0 Pre heated oven to 350 checked temperatures. Temperatures were good . The temp gauge inside unit was off. The oven did say that it preheated fast . Suggested replacing sensor. Customer wanted to wait and see . If problem persists order WPW10131825

Near Rochester, NY 14612

Shaiman

Job Details: 09/17/2019

WASHER AMANA NTW4516FW3 Customer concerned about unit not filling with water. F0E2 error code stored. Completed auto diagnostics cycle with no issues. Started a load of clothes with customer to verify. Unit testing good.

Near Rochester, NY 14604

Shaiman

Job Details: 09/17/2019

DISHWASHER WHIRLPOOL WDF310PLAB1 "Customer states unit won’t drain & heat dry no longer works. 7-1 error code stored. Heater would not function in manual diagnostics. Drain motor was working, but draining very slow. Drain pump, heater, and hose should be replaced. Customer declined further repair."

Near Rochester, NY 14612

Shaiman

Job Details: 09/17/2019

DISHWASHER KITCHENAID KDTE334DWH0 Customer concerned about dishes coming out wet and not drying. 7-1 & 3-1 error codes present. Heater was damaged and OWI sensor was unplugged. Replaced heater & plugged in sensor. Unit testing good.

Near Rochester, NY 14612

Shaiman

Job Details: 09/17/2019

WASHER WHIRLPOOL WTW5000DW1 Drain pump was running continuously. Unable to get unit into diagnostics. Customer declined further repair. Sold part to customer.

Near Pittsford, NY 14534

Dave F

Job Details: 09/17/2019

RANGE MAYTAG MGR5775QDS Right front burner not lighting or having s big enough flame . Cleaned burner hear and found the orifice was plugged . Unplugged orifice tested burner . Tested good . Oven ignitor is not lighting . Ordering ignitor WP7432P136-60; ordrng 1 WP7432P136-60 (igntr-oven)

Near Rochester, NY 14616

Shaiman

Job Details: 09/17/2019

WASHER MAYTAG MVWX655EW1 Tub was not seating properly due to worn hub. Replaced hub and calibrated. Unit testing good. ; used 1 W10528947 (HUB) from stock

Near Rochester, NY 14617

Shaiman

Job Details: 09/17/2019

WASHER WHIRLPOOL WTW4855HW1 "Replaced Gearcase, washplate, agitator, & agitator bolt. Repair successful."

Near Rochester, NY 14625

Dave F

Job Details: 09/17/2019

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Techline SR 7725878093 called techline unit is still having same issue as before . Hot air is getting into ice door dispenser and causing frost . Door has been replaced . Cabinet is sealed . Techline wants me to order separator and install . Ordering part W11324790; ordrng 1 W11324790 (DOOR-ICE)

Near Ontario, NY 14519

Dave F

Job Details: 09/17/2019

REFRIGERATOR WHIRLPOOL GZ25FSRXYY6 Refrigerator not draining water . Replaced drain tube . Made sure Drain area was clear . Defrosted drain pan . Tested unit . Tested good .; used 1 W10619951 (

Near Ontario, NY 14519

Dave F

Job Details: 09/17/2019

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced left hand door for not making ice and wire harness torn on the bottom . Tested unit . Tested good .

Near Ontario, NY 14519

Dave F

Job Details: 09/17/2019

REFRIGERATOR AMANA DRS2663BC Replaced water valve and water filter . Tested unit . Tested good . No leaks .

Near Rochester, NY 14612

Shaiman

Job Details: 09/17/2019

WASHER MAYTAG MHW5500FW1 Unit will not function on command; randomly turns off and flashes lights. User interface should be replaced. ; ordrng 1 W10911042 (USER INTERFACE )

Near Nunda, NY 14517

Steve

Job Details: 09/17/2019

DISHWASHER WHIRLPOOL WDP370PAHW0 Found the drain hose was restricted at the coupler. Removed restriction. The drain is pumping now.

Near Rochester, NY 14610

Steve

Job Details: 09/17/2019

FREEZER WHIRLPOOL WRX988SIBM01 Replaced ice maker for over filling with water. Customer complained of chunky I e and water in pantry. Also complained of temp varying in freezer when not being used.

Near Rochester, NY 14618

Shaiman

Job Details: 09/17/2019

DRYER WHIRLPOOL WED5520SQ0 Wrong part was ordered due to a mistake made in the parts diagram. Ordering correct part. ; ordrng 1 W10168169 (TEMP SELECTOR )

Near Rochester, NY 14616

Steve

Job Details: 09/17/2019

REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Replaced compressor, tray and evaporator for not cooling. The refrigerator tests good."

Near Webster, NY 14580

Dave F

Job Details: 09/17/2019

DISHWASHER KITCHENAID KDTE104ESS1 "F5E1 door error code . Dishwasher is not finishing cycles . Sometimes will find water at the bottom . Dishes not trying . . Service pointer W11296667 .found rails have corrosion on them and also the reason the door keeps popping open during wash cycle . Top rack rails ready to fail . Dispenser seal come off . Reseated seal. In dispenser door . . Ordering tracks . Service pointer has s code .S22916 ; ordrng 1 W11259785 (track) and 1 W11259786 (track), dspstn on spec-tagged invntry: 1 W10300924V GASKET and 1 WPW10348269 PUMP-DRAIN"

Near Rochester, NY 14624

Steve

Job Details: 09/17/2019

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced main control for not sending power to defrost heater. The refigerator tests good.

Near Rochester, NY 14624

Steve

Job Details: 09/17/2019

REFRIGERATOR MAYTAG MZF34X16DW04 Heated and reformed gasket on hinge side due to open gasket that was causing frost. The gasket tesTed good.

Near Penfield, NY 14526

Steve

Job Details: 09/17/2019

REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced led control board for shorted board that caused no cooling. The refrigerator tests good.

Near Hilton, NY 14468

Steve

Job Details: 09/17/2019

REFRIGERATOR MAYTAG MFI2569YEM0 Replaced main control for no operation. The refrigerator turned on and started cooling.

Near Geneseo, NY 14454

Steve

Job Details: 09/17/2019

DISHWASHER KITCHENAID KDTE334GPS0 Replaced main control and user interface for no power and no sound after resetting connection on previous visit. The dishwasher tests good.

Near Fairport, NY 14450

Dave F

Job Details: 09/17/2019

OVEN-MW COMBO JENN AIR JMW2427DS01 Replaced user interface due to stuck key . Part is covered under manufacture warranty. Tested unit . Tested good .

Near Rush, NY 14543

Steve

Job Details: 09/17/2019

DISHWASHER KITCHENAID KDPE234GPS0 Found wash pump getting power but not running. Ordering motor. ; ordrng 1 W11085683 (pump&motor)

Near Rochester, NY 14624

Shaiman

Job Details: 09/14/2019

DISHWASHER WHIRLPOOL WDF520PADB7 "Unit is constantly leaking from the water valve, even when the machine is off. Removed inlet hose and replaced the o ring in the hose. Unit testing good.; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 W11084121 SENSOR"

Near Rochester, NY 14611

Shaiman

Job Details: 09/14/2019

RANGE WHIRLPOOL WFG505M0BB1 "Replaced ignitor, unit testing good."

Near Penfield, NY 14526

Shaiman

Job Details: 09/14/2019

DRYER MAYTAG MEDZ600TW2 "Customer concerned about the unit not starting and intermittent glitches. Upon arrival the unit would not turn on instantaneously as it should. Once the unit did turn on, it would not start. F2 error code stored. User interface should be replaced. Customer declined further repair."

Near Rochester, NY 14626

Shaiman

Job Details: 09/14/2019

DRYER WHIRLPOOL WED8540FW0 "No continuity on the heating element, all other fuses testing good. Replaced element. Unit testing good."

Near Rochester, NY 14625

Steve

Job Details: 09/14/2019

DRYER ADMIRAL AED4675YQ1 Tested dryer and it is heating. Tested temps and they ranged from 170 to 140. Heated for ten minutes and the heated turned on and off consistently. The vent tester shows poor venting for electric dryers. Recommended customer clean vent for optimal drying. ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT

Near Webster, NY 14580

Steve

Job Details: 09/14/2019

REFRIGERATOR KITCHENAID KBFS20ECMS00 Replaced ice maker for no ice. Repaired water line to fill tube that came off. Removed ice from fill tube. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near Rochester, NY 14612

Dave L

Job Details: 09/14/2019

FREEZER WHIRLPOOL WZF34X16DW01 Customer had an event of no cooking. Unit was unplugged for about a week. It was cooling when I arrived. Suspecting defrost issue. Heater worked in diagnostics. Replaced thermistor; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

Near Williamson, NY 14589

Dave L

Job Details: 09/14/2019

REFRIGERATOR WHIRLPOOL KBSD606ESS01 Called tech line about slow ice production. Optics checking ok freezer at -1 evaporator fan in running well and the ice maker has been replaced already. Techline did not recommend a repair SR7725863064 unit takes 3 days to completely fill the bin.

Near Fairport, NY 14450

Dave L

Job Details: 09/14/2019

REFRIGERATOR KITCHENAID KFIS29PBMS00 Replaced the evaporator and the drier due to unit not cooling. Unit began cooking after install; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

Near Rochester, NY 14615

Dave L

Job Details: 09/14/2019

WASHER MAYTAG MVWC555DW1 Replaced gearcase hub and washplate unit tested good

Near Spencerport, NY 14559

Dave L

Job Details: 09/14/2019

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found unit with UI kit but nothing else operating. Cycling power did not change anything. Reconnected all connectors and plugged unit back in. Unit began cooking. Ran through all loads in diagnostics to try to recreate failure. Was unsuccessful. Ordering controls and valve coil ; rqstng P&A on 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11036448 (solenoid)

Near Webster, NY 14580

Steve

Job Details: 09/14/2019

REFRIGERATOR KITCHENAID KBFS22EWMS5 Removed ice from fill tube for frozen tube again. The ice maker called for water and it tested good.

Near Webster, NY 14580

Dave L

Job Details: 09/14/2019

REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced valve. Water still not operating. Found bad diode in the wiring harness. Water operationally after removing tape from splice near the diode. Ordering harness ; ordrng 1 W11171078 (harns-wire)

Near Fairport, NY 14450

Steve

Job Details: 09/14/2019

REFRIGERATOR KENMORE 106.50023.211 Replaced ice maker for not producing ice. The ice maker cycled and called for water.

Near Webster, NY 14580

Evan

Job Details: 09/14/2019

DRYER FRIGIDAIRE FARG4044MW0 Replacing thermal fuse due to original fuse testing open. Replaced fuse. Ran test cycle. Unit tested good. Customer to be reimbursed for original part cost quoted.

Near Webster, NY 14580

Evan

Job Details: 09/14/2019

WASHER MAYTAG MVWC415EW1 Customer stated that unit would not spin. Upon arrival checked for error codes. Unit was displaying error code f5e1 for lid switch fault. Ran test cycle. Lid switch was functioning in test cycle. Ran drain/spin cycle. Unit locked lid and began to spin. Let cycle Finish ran drain/spin again. Unit completed cycle as it should. Can not replicate issue at this time. Quoted customer to replace switch. Customer would like to monitor. If issue happens again please order W11307244 (lid Switch )

Near Ontario, NY 14519

Steve

Job Details: 09/14/2019

REFRIGERATOR WHIRLPOOL WRS325SDHZ0 "Found when flapper is opened for ice, water drips out. Found a small patch of frost on top center of door. Caulked frame in both compartments to prevent warm air from entering unit. Ordering flapper ; ordrng 1 W11172794 (ICE DOOR)"

Near Rochester, NY 14622

Evan

Job Details: 09/14/2019

OVEN WHIRLPOOL RB160PXYB3 Customer stated unit would flash f3 error code when preheating unit above 400 degrees. Code is for temperature sensor. Tech sheet calls for replacement of sensor. Replaced sensor and ran preheat to 375. Unit preheated as it should. Unit tested good. Could not get code to reappear

Near Pittsford, NY 14534

Evan

Job Details: 09/14/2019

MICROWAVE JENN AIR JMW3430DS02 Replacing magnetron due to microwave not heating. Replaced magnetron. Ran multiple test cycles. Unit tested good

Near Fairport, NY 14450

Evan

Job Details: 09/14/2019

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Customer stating that unit was not making ice intermittently. Upon arrival removed ice bin. Bin was full of ice. Checked ice maker for 120v. Unit had correct voltage. Jumped out ice maker. Rotisserie is spinning as it should. CouldNot replicate issue at this time. Customer to monitor and report back if issue persists. Leaving part with customer

Near Fairport, NY 14450

Steve

Job Details: 09/14/2019

REFRIGERATOR KITCHENAID KRSF505ESS00 "Replaced ice maker for open motor error code. Same result. Found the harness Is broken in the door. Ordering door. ; rqstng P&A on 1 LW10755680 (dor-fip), states that autho needed"

Near Fairport, NY 14450

Evan

Job Details: 09/14/2019

MICROWAVE WHIRLPOOL WMH32519FZ0 Customer stated that unit was producing noise and door was possibly loose. Checked for error codes. No codes were present. Ran multiple test cycles. Door was not loose but could hear noise customer was referring too. Discovered noise was coming from interlock screw being loose tightened both interlock screws. Ran test cycle again. Could not replicate issue. Unit tested good

Near Pittsford, NY 14534

Evan

Job Details: 09/14/2019

DISHWASHER MAYTAG MDB8969SDM0 Customer stated that unit is not washing dishes as it should. Checked for error codes. Unit displaying code 4-3 for wash motor not running. Replaced wash motor. Ran diagnostic cycle. Unit tested good

Near Rochester, NY 14606

Shaiman

Job Details: 09/14/2019

DISHWASHER KITCHENAID KDFE104DSS0 6-6 error code stored. Suggested to turn up temp on the water heater and run water at the sink before starting machine. Customer monitor.; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

Near Rochester, NY 14616

Dave L

Job Details: 09/14/2019

REFRIGERATOR WHIRLPOOL WRF997SDDM00 Replaced open led module. Light came back on

Near Avon, NY 14414

Steve

Job Details: 09/14/2019

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced fan and harness for evaporator frosted up. Removed all frost. Caulked liner. The refrigerator tests good

Near Fairport, NY 14450

Evan

Job Details: 09/14/2019

DISHWASHER WHIRLPOOL WDT720PADW0 Customer stating that upper rack is falling. Upon inspection discovered that tabs for upper rack mounts had broken causing rack to fall. Ordering upper rack mounts ; ordrng 4 W11157085 (UPPER RACK MOUNT )s

Near Rush, NY 14543

Shaiman

Job Details: 09/14/2019

RANGE WHIRLPOOL WFG525S0HZ1 Hinge was broken preventing unit from closing properly. Replaced hinge. Repair successful.

Near Victor, NY 14564

Steve

Job Details: 09/14/2019

REFRIGERATOR KITCHENAID KSSO48QTB02 Auger motor did not turn on. Ordering auger motor. ; ordrng 1 W10822635 (motor) and 1 WP2318054 (cntrl-elec)

Near Geneva, NY 14456

Steve

Job Details: 09/13/2019

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Sr#7725825061 tested refrigerator and all thermistor's passed. The Ff fan is working. The evaporator was frosted, but only on the top. . Called tech line. Turned unit on and it cooled in freezer only. Tested for half hour and cooling never moved to FF section. Ordering control. The tabs on air tower are broken. Ordering air tower; ordrng 1 W10704475 (air-tower) and 1 W11099565 (CONTROL)"

Near Rochester, NY 14620

Evan

Job Details: 09/13/2019

WASHER MAYTAG MHW6630HW0 Replacing dispenser housing and inlet hoses due to unit not draining fabric softener from cup. Replaced housing and hoses. Ran test cycle to confirm fabric cup was draining. Unit tested good. Customer to monitor

Near Webster, NY 14580

Evan

Job Details: 09/13/2019

RANGE WHIRLPOOL KGST307HWH Customer stating that right front burner is not lighting. Upon inspection discovered that valve was not opening to release gas through orifice. Unit needs new valve. Ordering valve. ; ordrng 1 WP9753045 (VALVE )

Near Pittsford, NY 14534

Evan

Job Details: 09/13/2019

WASHER GE hcvh6600hbb Customer stating that they are smelling burning smell when unit is in spin. Upon inspection discovered that bearing inside tub is failing. This is causing smell. Quoted customer to replace tub. Customer does not want to proceed due to cost of repair. Collecting service call fee

Near Rochester, NY 14623

Steve

Job Details: 09/13/2019

RANGE WHIRLPOOL WFE515S0ES0 Call 585 732 4854 replaced right front burner and switch for not keeping temp. The left rear switch was wrong part. The harness was burned at a connection. Getting switch and returning later today to replace. WPW10434452; saved tckt

Near Rochester, NY 14607

Steve

Job Details: 09/13/2019

DISHWASHER WHIRLPOOL WDF760SADM3 "Tested in diagnostics. It did not leak the first time with panel off. Put unit back together and tested. It leaked from left side this time. Ordering bottom seal, inner door and hinges. ; ordrng 1 W10909089 (seal) and 1 W11035418 (door-inner) and 1 WP8534853 (door hinge RIGHT) and 1 WP8534854 (door hinge LEFT)"

Near Rochester, NY 14623

Steve

Job Details: 09/13/2019

Near Victor, NY 14564

Steve

Job Details: 09/13/2019

COOKTOP KITCHENAID KICU569XBL0 Sr#7725850880 tested cooktop and all the burners worked as expected. Power is good . Called tech line to document. No error codes and heated as expected. Took part and found no evidence smoke or discoloration on any connections.

Near Hilton, NY 14468

Dave L

Job Details: 09/13/2019

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Unit is not cooling due to an inefficient compressor. Ordering compressor and the evaporator just in case the unit has a low charge; ordrng 1 W11209866 (compressor) and 1 W11256565 (evaporator)

Near Hilton, NY 14468

Dave L

Job Details: 09/13/2019

DISHWASHER KITCHENAID KDTE104ESS4 Dispenser is not opening due to the control kit sending voltage. Ordering control. Part covered under 60 month warranty; ordrng 1 W11084331 (cntrl-elec)

Near Webster, NY 14580

Evan

Job Details: 09/13/2019

DISHWASHER WHIRLPOOL WDF520PADM3 Customer stating that unit was not draining. Upon inspection discovered that unit had debris in drain pump causing impeller not to spin. Also drain line extension was clogged causing contribution to issue. Removed debris from pump and cleaned drain line with vacuum. Unit is now draining as it should. Ran test cycle to confirm. Unit tested good

Near Fairport, NY 14450

Steve

Job Details: 09/13/2019

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Replaced user interface for over cooling in fresh food section.

Near Webster, NY 14580

Dave L

Job Details: 09/13/2019

REFRIGERATOR KITCHENAID KFIS29BBWH00 Spoke to Techline about fill tube freezing . Verified heater operation and used diagnostics to thaw tube. The globe is recommending replacing the controlSR7725854179; ordrng 1 W10878993 (cntrl-elec)

Near Pittsford, NY 14534

Steve

Job Details: 09/13/2019

REFRIGERATOR WHIRLPOOL WRF560SEYM05 WM1FBM1APL1 found ice and frost on evaporator. Ice stopped fan. Removed all ice and frost. Replaced defrost thermostat. ; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTER-FREEZER

Near Pittsford, NY 14534

Dave L

Job Details: 09/13/2019

FREEZER WHIRLPOOL WRT318FZDW05 "Installed drier and evaporator due to no cooling. Every suction tube joint on the coil slipped off until there was no longer room to attatch the evaporator with the lock ring tool. Called Techline. Unit is unrepairableSR 7725856031 ; ordrng 2 W10890128 (coupler)s and 4 W10891067 (coupler)s and 3 W10894060 (coupler)s, dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"

Near Hilton, NY 14468

Dave L

Job Details: 09/13/2019

RANGE WHIRLPOOL WFG550S0HZ1 Replaced burner head again and cap. Burner light instantly. Customer to monitor

Near Rochester, NY 14624

Dave L

Job Details: 09/13/2019

REFRIGERATOR WHIRLPOOL WRB322DMBB00 Found freezer door open on lower left side causing ice build up. Pics attached. Removed ice for the customer as a courtesy. Door is sealing well

Near Webster, NY 14580

Dave L

Job Details: 09/13/2019

REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Installed freezer kit due to frost customer to monitor

Near Rochester, NY 14619

Shaiman

Job Details: 09/13/2019

DRYER MAYTAG MEDB835DW4 Unit will not turn on. All fuses tested fine. Suspecting faulty control board and user interface. ; ordrng 1 W11026442 (USER INTERFACE ) and 1 W11133021 (CONTROL)

Near Webster, NY 14580

Evan

Job Details: 09/13/2019

DRYER AMANA NED4655EW1 Customer stating that unit is not heating consistently. Ran test cycle with thermocoupler inside drum to measure temperature. Unit was not cycling temperature as it should. After first initial heating unit would not maintain temperature. Ordering thermostat ; ordrng 1 WP3387134 (THERMOSTAT )

Near Irondequoit, NY 14617

Shaiman

Job Details: 09/13/2019

DRYER GE DCCD330GD0WC "Blower wheel fell off of motor shaft and faulty bearing both contributes to the noisy operation. Ignitor is turning on but no flame. Blower wheel, motor, bearing, and flame sensor should be replaced. Customer declined further repair."

Near Hilton, NY 14468

Shaiman

Job Details: 09/13/2019

WASHER MAYTAG MHW3505FW1 Customer concerned about unit having a “mind of its own”. Unit would act erratic and not respond to functions. Replaced user interface. Unit testing good.

Near Geneseo, NY 14454

Steve

Job Details: 09/13/2019

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found ice box not sitting level while refrigerator is level. Too quick pics. It is also con-caved in center. Causing water to pool in left side of ice maker and leak. Replaced ice maker before I notice the deformed box. left valve with customer. ; ordrng 1 W11242954 (ICE BOX)

Near Rochester, NY 14620

Evan

Job Details: 09/13/2019

DRYER KENMORE 110.659224 Customer stated that unit will not heat. Upon inspection discovered that heater tested open. Unit will also need thorough cleaning upon replacement. Quoted customer to clean unit and replace heater. Customer would like to proceed. Ordering heater. ; ordrng 1 WP3387747 (HEATER)

Near Brockport, NY 14420

Shaiman

Job Details: 09/13/2019

DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit would not turn on. Wire caps on L1 were not tightened down correctly resulting in no power to unit. Secured wire connection. Unit testing good.

Near Rochester, NY 14609

Shaiman

Job Details: 09/13/2019

WASHER WHIRLPOOL WTW6200SW2 "Unit will not complete auto verification cycle. When agitation is tested, OL code appears in diagnostic mode. Motor should be replaced. ; rqstng P&A on 1 WPW10419333 (MOTOR), states that autho needed"

Near Penfield, NY 14526

Evan

Job Details: 09/13/2019

DRYER MAYTAG MEDC465HW0 Customer stated that door would not shut properly. Upon inspection discovered that catch on door was not even causing catch not to secure itself on latch. Replaced catch and tested door. Had customer test door also. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10610880 CATCH

Near Rochester, NY 14609

Shaiman

Job Details: 09/13/2019

DRYER WHIRLPOOL WGD4800XQ4 "No issue present with the dryer. However, attention was brought to the washer. New job created for the washer. Dryer testing good."

Near Penfield, NY 14526

Steve

Job Details: 09/12/2019

REFRIGERATOR KITCHENAID KRFF507ESS01 Found led control board interfering with power to rest of u it and it stopped cooling. Removed power to led board and refrigerator started cooling. ; rqstng P&A on 1 W10830288 (cntrl-elec)

Near Ontario, NY 14519

Steve

Job Details: 09/12/2019

REFRIGERATOR AMANA DRS2663BC Found primary water valve leaking. Ordering valve; ordrng 1 EDR4RXD1 (water filter) and 1 WP12544002 (valve-inlt)

Near Ontario, NY 14519

Steve

Job Details: 09/12/2019

WASHER MAYTAG MHW8200FW0 "Found F1E1 act error code when unit tries to spin. The washer would agitate but not spin. Pump tested good. Ordering acu control. ; rqstng P&A on 1 W11201292 (CONTROL ), dspstn on spec-tagged invntry: 1 WPW10605427 PUMP"

Near Webster, NY 14580

Dave L

Job Details: 09/12/2019

REFRIGERATOR KITCHENAID KRFF507HPS00 Unit is not dispensing water due to a restriction in the dual valve. Ordering valve; ordrng 1 WPW10341329 (water valve assy)

Near Fairport, NY 14450

Steve

Job Details: 09/12/2019

REFRIGERATOR WHIRLPOOL KRMF706EBS01 Found Ff evaporator drain was plugged and ice under tray. Removed ice. Unplugged drain. Caulked the drain tube in machine compartment to prevent warm air from entering the Ff compartment.

Near Rochester, NY 14625

Steve

Job Details: 09/12/2019

WASHER MAYTAG MVWB755DW0 Tested washer and inspected between tubs for long drain error. The drain worked as expected during testing and found no debris obstructing the pump. The wash tests good.

Near Rochester, NY 14616

Dave L

Job Details: 09/12/2019

REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Unit is not cooling but is running. No frost pattern at all. Ordering evaporator suction line, and compressor; ordrng 1 482801 (mount-tray) and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"