Service History 211

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Pittsford, New York 14534

Jeremy

Job Details: 07/07/2022

Found timer will not advance during sensor dry cycle. Ordering moisture control board and timer.; ordrng 1 WPW10185992 (Timer) and 1 WPW10476828 (Moisture Control Board)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Spencerport, New York 14559

Dave L

Job Details: 07/07/2022

"Found fresh food evaporator with heavy frost build up on left side. Cover tabs broken off by previous servicer.Removed ice build up, replaced fan harness, and properly secured evaporator cover to improve airflow over the evaporator. Verified unit was set to 8 hour fixed defrost. ; used 1 W10382895 (HARNS-WIRE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM01

Near Caledonia, New York 14423

Dave F

Job Details: 07/06/2022

"fresh food is getting to cold. fresh food 40 degrees on setting 2 of 4, 1 below recommended. Freezer 5 degrees. Adjusted the damper in the freezer to max to hold more of the air in the freezer section . Customer will monitor and adjusted the temps as needed ."

We serviced a

KITCHENAID RANGE

Model KFGG500ESS3

Near Rochester, New York 14618

Dave F

Job Details: 07/06/2022

"Unit powering on and off clock resets . Checked voltage from outlet to oven, 118v when unit gets plugged in voltage drops to 98v, Bad power . Plugged unit in with different outlet, customer needs electrician. unit tested good ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Irondequoit, New York 14609

James

Job Details: 07/06/2022

Complaint of leaking noises still occurring. Replaced user interface and tested ice level sensor and icemaker. Ran test 4 and heard some knocking noises as refrigerant flows through tubing. Noise is normal operation. Customer is to monitor ice production and temperature.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS02

Near Mendon, New York 14506

Dave F

Job Details: 07/06/2022

Noise customer was hearing was the warning label smacking the wall when condenser fan would turn on. Unit Tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5200SQ0

Near Rochester, New York 14609

Andres V

Job Details: 07/06/2022

Replaced pads and front spring on unit. Ran a high speed spin. Unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW06

Near Webster, New York 14580

James

Job Details: 07/06/2022

Replaced control and sealed ff gasket to door liner. Customer is to monitor.

We serviced a

WHIRLPOOL RANGE

Model MER7700LZ0

Near West Henrietta, New York 14586

Jeremy

Job Details: 07/06/2022

Customer stated unit is not heating to 350. Preheated oven to 350 with cast iron skillet on center rack. Checked temp after preheat found reading of 355.4 degrees with IR thermometer. Checked at found cycles off at 375 degrees. Set oven to 400 degrees checked temp was at 425 degrees. Found oven is running slightly high. Calibrated unit down 10 degrees. Oven running as expected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Rochester, New York 14626

Dave L

Job Details: 07/06/2022

Ice maker fill tube keeps freezing. Suspecting issue with freezer door. Thawed tube. Ordering freezer door ; ordrng 1 LW11026425 (Door)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rush, New York 14543

Jeremy

Job Details: 07/06/2022

"Unit has F7E5 error for shifter fault. Noticed oil inside of shroud. Found unit will not agitate. Unit needs gearcase, cam and belt. Customer declined repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Rochester, New York 14612

Dave L

Job Details: 07/06/2022

Lower front frame has been bent causing it to contact the floor. Lifted the refrigerator and bent metal frame back so that it clears the floor when lowered on its wheels

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Rochester, New York 14616

Dave L

Job Details: 07/06/2022

Replaced broken striker. Latch tested ok.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE

We serviced a

KITCHENAID DISHWASHER

Model KDTE104EBS3

Near Rush, New York 14543

Jeremy

Job Details: 07/06/2022

Replaced wash pump for not pumping water. Unit checks good.; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

We serviced a

WHIRLPOOL DRYER

Model WED8500DC0

Near Irondequoit, New York 14609

Andres V

Job Details: 07/06/2022

Replaced belt drive in unit. Put unit back together and tested it. Unit is tumbling and heating.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Irondequoit, New York 14617

Dave L

Job Details: 07/06/2022

Water will not dispense. 120vac to water valve coil. Valve coil reads open. Ordering valve; ordrng 1 W11043013 (Valve)

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958FEZ02

Near Ontario, New York 14519

James

Job Details: 07/06/2022

Unit making loud buzzing sound followed by grinding noise. Tested diagnostics. Changed settings to timed defrost. Icemaker cycled the water valve while being off. Removed icemaker. Customer is to monitor.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Henrietta, New York 14467

Jeremy

Job Details: 07/06/2022

Unit has F5E4 error for wash motor not running. Found control board sending inconsistent voltage to motor jumping from 110-120 volts and motor not running. Ordering motor and control board.; ordrng 1 W11025157 (Motor) and 1 W11087226 (Control)

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Pittsford, New York 14534

Jeremy

Job Details: 07/06/2022

"Replaced spark module, spark switch harness and control for cooktop ignitors coming on after oven heats up. Heated oven to 400 degrees, unit checks good."

We serviced a

FRIGIDAIRE RANGE

Model LFEF3054TFE

Near Fairport, New York 14450

Dave F

Job Details: 07/06/2022

"Unit over heating to 380 w/ temp set @ 350. Calibrated down 30 degrees, Re tested 350 unit tested at 353 degrees. Tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near Ontario, New York 14519

James

Job Details: 07/06/2022

Unit not getting cold enough. No ice. Water dripping from dispenser. Found water line not fully installed in quick connect. Tested icemaker manually. Ran test 4. Compressor not turning on relay clicking. 3.7ohm through compressor. Replaced relay and compressor turned on. ; used 1 8201786 (Start dev) from stock

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Pittsford, New York 14534

Jeremy

Job Details: 07/06/2022

Checked and found F3E2 error for shorted moisture sensor. Found unit is leaking out of door when running on steam refresh. Nozzle is misting properly. Ordering control board and moisture sensor for adding too much water in steam cycle.; ordrng 1 W10831163 (Control) and 1 W10853313 (Moisture Sensor)

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25IKBU01

Near Webster, New York 14580

James

Job Details: 07/06/2022

Unit wasn't making ice for a long time then it wouldn't stop making ice. Emitter no illuminating. Need W10757851. Sc paid. Part 150.00 labor 90.95. Customer going to wait for repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB05

Near Irondequoit, New York 14622

Dave L

Job Details: 07/06/2022

Found small gap on the left side of the freezer gasket. Was able to mold gasket back into place.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Irondequoit, New York 14609

Andres V

Job Details: 07/06/2022

"Replaced gearcase and washplate on unit. I put unit back together and ran a calibration test, after test ran a diagnostic cycle and listened to unit for any noises. Unit ran cycle successfully.; dspstn on spec-tagged invntry: 1 W11393685 GEARCASE"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Ontario, New York 14519

Andres V

Job Details: 07/06/2022

Customer stated unit would not start a cycle. Diagnosed unit and found that when I put it into a diagnostic mode and tested lid lock unit would not lock. Washer needs a new lid lock.; ordrng 1 W11394572 (Lid lock)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Bloomfield, New York 14469

Jeremy

Job Details: 07/06/2022

Customer stated that unit is not filling with enough water and clothes aren't spinning out properly. Checked and found no error codes. Ran diagnostic cycle all functions check good. Explained to customer that deep water wash needs to be selected to provide the amount of water that she wants. Unit runs as expected.

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Fairport, New York 14450

Andres V

Job Details: 07/06/2022

Customer stated that unit would not respond to certain commands. Diagnosed unit but could not duplicate problem. Range was responding to commands when I was there. Told customer if problem happens again try and get a video so we have a better understanding.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC400ESS01

Near Webster, New York 14580

James

Job Details: 07/06/2022

Replaced shelf and rh gasket. Molded gasket with heat gun.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EWH2

Near Rochester, New York 14612

James

Job Details: 07/06/2022

No errors. Unit clunking during cycle. Heater warped and contacting lower spray arm. Removed spray arms and cleaned jets and reinstalled. Tested diagnostics and unit no longer clunking.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Fairport, New York 14450

Dave F

Job Details: 07/06/2022

Customer no longer needs service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Webster, New York 14580

Dave L

Job Details: 07/06/2022

Replaced ice maker. Cubes get stuck in dispenser housing. No rework for dispenser. Recommending opening flap after dispensing ice to free cubes ; used 1 W11284458 (Ice maker) from stock

We serviced a

WHIRLPOOL FREEZER

Model WRX735SDBM03

Near Irondequoit, New York 14609

Dave L

Job Details: 07/06/2022

Declined to service this unit due to roach infestation.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHG2251TF6

Near Pittsford, New York 14534

Andres V

Job Details: 07/06/2022

Customer stated unit was not making ice. When I arrived unit had no water in ice mold. I cycled the ice maker and it called for water and filled. Ice maker seemed to be jammed. If customer calls back with same issue order part 241798233

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Rochester, New York 14621

Dave L

Job Details: 07/06/2022

Freezer is performing poorly because the door was being held open by items under bin. Found full and complete frost pattern. Removed items and verified door seal. Customer to. Monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WUB50X24HZ02

Near Fairport, New York 14450

Dave F

Job Details: 07/06/2022

"Found loose connection with door switch, Reseeded connection, all lights working. tested good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Rochester, New York 14618

Andres V

Job Details: 07/06/2022

Customer stated front panel was damaged during delivery. Replaced front panel on unit.

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Rochester, New York 14612

James

Job Details: 07/06/2022

"Replaced control, agitator, motor and capacitor. Ran calibration and diagnostics cycle. Tested drain and spin cycle successfully. Had customer run normal cycle and it is functioning properly at time of service. Customer is to monitor"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Rochester, New York 14618

Andres V

Job Details: 07/06/2022

Customer stated unit was getting hot outside the unit after the repair. I took door off to install igniter. She said door look slightly off and not even. Husband said he lifted door. When I diagnosed it door looked even and in place. I preheated oven to 420 degrees and felt for any heat escaping but did not feel any. Unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ

Near Rochester, New York 14619

Andres V

Job Details: 07/06/2022

Customer stated freezer door was not staying in place. Diagnosed unit and found bottom screws were coming off. Tightened screws and informed customer that they have to push the door all the way in so theirs no cracks were warm air can enter freezer. Customer also pointed out how crispers keep falling out. I noticed that their was no middle rail and also deli drawer has cover missing. ; ordrng 1 WPW10326469 (Center rail) and 1 W10827015 (Pantry cover)

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Manchester, New York 14504

Dave F

Job Details: 07/06/2022

Unit not agitating. Found Wash Plate loose and splines stripped. Needs new gear case/ wash plate and hub. . No error codes . Quoted customer for repair has to wait until they have the money . Loctite wash plate screw calibrated unit ran auto diagnostics unit is working as of right now; rqstng P&A on 1 W10902814 (washplate) and 1 W11454734 (Gear Case) and 1 W10528947 (drive hub kit)

We serviced a

KENMORE REFRIGERATOR

Model 106.51109110

Near Rochester, New York 14613

Dave L

Job Details: 07/06/2022

Ice maker is stalling during fill. Replaced module. Testing ok. Recommending that the water filter be changed asap due to low water pressure ; dspstn on spec-tagged invntry: 1 8201515 MOTOR- MODULE

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Canandaigua, New York 14424

Dave F

Job Details: 07/06/2022

"Not producing enough ice for customer. Checked temp in Freezer @ 7 degrees. Lowered Temp in Freezer, customer will monitor. If problem persists check Temperatures again and bring r600 kit to add a little more charge ."

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Bloomfield, New York 14469

Jeremy

Job Details: 07/06/2022

Customer stated unit is shaking and moving out of position. Ran diagnostics all functions check good and found no stored error codes. Inspected tub and shocks all appears in good condition. Ordering ACU for excessive shaking and moving.; ordrng 1 W11322901 (Appliance Control Board)

We serviced a

MAYTAG WASHER

Model MVWB765FW

Near Geneva, New York 14456

Chuck G

Job Details: 07/06/2022

Replaced gearcase slider rotor and agitator. Calibrated uniit. Ran diagnostic test. Unit operated normally.

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Rochester, New York 14616

Dave L

Job Details: 07/06/2022

Unit is not getting hot water due to flood saver hose cutting off supply. Recommending that the customer replace hoses

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Palmyra, New York 14522

Chuck G

Job Details: 07/05/2022

Lights not working in ref and freezer. Replaced led module. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Newark, New York 14513

Chuck G

Job Details: 07/05/2022

Replaced control. Calibrated unit. Ran diagnostic cycle. Unit performed normally. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Rochester, New York 14623

Dave F

Job Details: 07/05/2022

"Customer stated unit was leaking water into Fresh Food from Freezer. Found Unit Had a clog in Duck Bill from Drain tube, Defrosted Freezer. Raised Feet to help Level. Unit Checks good."

We serviced a

WHIRLPOOL RANGE

Model MGR6600FZ0

Near Irondequoit, New York 14609

Andres V

Job Details: 07/05/2022

Ordered wrong part. Needed a burner instead of a manifold. ; ordrng 1 WP9758078 (Burner)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Fairport, New York 14450

Andres V

Job Details: 07/05/2022

Replaced sump and pump. Put unit back together and tested it. Unit is working properly.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL MICROWAVE

Model AMV2307PFB

Near Pittsford, New York 14534

Andres V

Job Details: 07/05/2022

Customer stated that unit went out. Diagnosed unit and found fuse to be blown and also micro switches are bad. Tested continuanity and found a couple that were stuck closed.; ordrng 1 W11252186 (Micro switches) and 1 W11252187 (Lower micro switches)

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Hilton, New York 14468

Dave L

Job Details: 07/05/2022

Unit can not sense water level. Air trap is clear. Ordering sensor and harness ; ordrng 1 W11229597 (Harness) and 1 WPW10448876 (Sensor)

We serviced a

WHIRLPOOL DRYER

Model WED6620HC2

Near Rochester, New York 14621

James

Job Details: 07/05/2022

Replaced control and panel tested cycle and it functions properly.

We serviced a

GE DISHWASHER

Model PDT825SSJ2SS

Near Rush, New York 14543

Jeremy

Job Details: 07/05/2022

Customer stated unit would not turn on. Verified no operation. Checked and found 120VAC at control board. Reseated connector for UI on control and unit began operating. If problem persists order control board.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Rochester, New York 14621

James

Job Details: 07/05/2022

Replaced acu and tested drain and spin cycle.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Hilton, New York 14468

Dave L

Job Details: 07/05/2022

HEATER REPLACEMENT AS PER S17304; used 1 W11537778 (Heater) from stock

We serviced a

MAYTAG WASHER

Model MHW8630HC1

Near Hilton, New York 14468

Dave L

Job Details: 07/05/2022

Found washer set to no spin on colors quick wash and delicate cycle. Removed debris from pump trap. Tested ok in diagnostics.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Rochester, New York 14609

James

Job Details: 07/05/2022

Unit developing frost and condensation. Ff door not sealing. Rivot broken off from rf roller. Installed bolt through roller and leveled unit. Doors sealed properly.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Pittsford, New York 14534

Andres V

Job Details: 07/05/2022

"Customer stated unit was not stopping by itself. Diagnosed unit and found timer is not advancing, unit needs a new timer. Customer cell is 5859431722 ; ordrng 1 WPW10642928 (Timer)"

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM00

Near Pittsford, New York 14534

Dave F

Job Details: 07/05/2022

"Replaced main control and defrost unit .unit has had defrost thermistor replaced and the main control .fan is working . Checked wire harness continuity on defrost thermistor to control board, checks good . call techline if problem persists."

We serviced a

MAYTAG DRYER

Model MEDE500VW1

Near Rush, New York 14543

Jeremy

Job Details: 07/05/2022

Found unit making squealing noise. Checked and found idler bearing seized casting belt to slip over. Used repair kit to replace idler and rollers. Unit checks good.; used 1 4392067 (REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Pittsford, New York 14534

Dave F

Job Details: 07/05/2022

Customer decided they do not want to go forward with repair.; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' and 1 WPW10143759 DRIER-UV DYE

We serviced a

WHIRLPOOL DRYER

Model WED5500XW0

Near Rochester, New York 14619

James

Job Details: 07/05/2022

Unit loud due to seized idler pulley. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

MAYTAG WASHER

Model MHW7000AW0

Near Rochester, New York 14618

Andres V

Job Details: 07/05/2022

Customer stated she has to lift door to be able to close it. I tried to tighten hinge but it was still loose. U it needs new hinge and back banel support. Customer also wants bellow replaced because it is dirty.5857293349 update phone number.; ordrng 1 W10839743 (Retainer) and 1 W11316776 (Inner door) and 1 WPW10208415 (Hinge) and 1 W11173364 (Bellow)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Fairport, New York 14450

James

Job Details: 07/05/2022

Replaced 2nd hose to disposal and tested three times. Unit draining properly. No charge due to atec misdiagnosis.

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Webster, New York 14580

James

Job Details: 07/05/2022

Temperature fluctuates in ff section. Tested diagnostics and had full Frost pattern on both evaps. Suspect unit gets stuck in defrost cycle. Customer is to monitor. If problem persists order W10843055

We serviced a

WHIRLPOOL COOKTOP

Model WCE77US0HB1

Near Rochester, New York 14618

Andres V

Job Details: 07/05/2022

Replaced front left infinite switch on unit. Tested out burner on high and low. Burner is working correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, New York 14626

Dave L

Job Details: 07/05/2022

The ice maker is stalling furring harvest casing intermittent ice. Rail screws will need to be addressed on return visit as they have been coming loose and preventing the door from closing. ; ordrng 1 W11542654 (Ice maker)

We serviced a

KITCHENAID DISHWASHER

Model KUDK03FTSS0

Near Scottsville, New York 14546

Jeremy

Job Details: 07/05/2022

Found unit is leaking from fill valve. Ordering fill valve.; ordrng 1 WPW10158389 (Fill Valve)

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Pittsford, New York 14534

Jeremy

Job Details: 07/05/2022

Found relay in start switch not engaging when dryer is started. Ordering start switch.; ordrng 1 WPW10117655 (Push to Start Switch)

We serviced a

JENN AIR DISHWASHER

Model JDB9800CWS2

Near Fairport, New York 14450

Jeremy

Job Details: 07/05/2022

Found that upper and lower rack is corroding on the ends of the tines and on cup shelves. Recommend replacing both racks and cup shelves. Tracks appear in good condition. Quoted for rack replacement.; rqstng P&A on 2 W11238398 (Cup Shelf)s and 1 W10194861 (Upper Rack) and 1 W11129939 (Lower Rack)

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS

Near Pittsford, New York 14534

Jeremy

Job Details: 07/05/2022

Found heater element bushings completely disintegrated causing seals to leak. Replaced heater in accordance with special project. Unit checks good.; used 1 W11537778 (ELEMENT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Pittsford, New York 14534

Jeremy

Job Details: 07/05/2022

"Unit has F6E4 error for float switch open. Float switch checks good. Found wash motor is not running, verified 120VAC to wash motor. Wash motor is bad, quoted for wash motor.; ordrng 1 W10805015 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FNAM00

Near Victor, New York 14564

Dave F

Job Details: 07/05/2022

"Called techline SR#7734027268 . Techline said that the light in the freshfood section would be the issue for the flashing. Replaced faulty Main Fresh foods light, Tested Unit, Checks good.; dspstn on spec-tagged invntry: 1 WPW10515058 LIGHT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Irondequoit, New York 14622

Dave L

Job Details: 07/05/2022

Freezer had been building frost in drain pan. Customer had the u it unplugged and thawed at time of arrival. Verified defrost heater operation. Checked evap sensor. Found water in drain pan. Unit testing ok at this time.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Webster, New York 14580

James

Job Details: 07/05/2022

Icemaker not cycling. Freezer not sealing. Pantry panels fell off. Found fill tube frozen. Defrosted fill tube and cycled icemaker. Installed pantry panels and greased railings in freezer. Door closing properly. Customer is to monitor.

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Irondequoit, New York 14622

Dave L

Job Details: 07/05/2022

"Unit will not fill or drain. Found that both the water valve and drain pump have open windings. No voltage going to either of these loads from the control. Vent fan failed continuity tests. Quotes for fan, valve, drain pump, and control. The customer declined to have us order anything yet. WPW10348269 WPW10327249 W11225084 W11228135; ordrng 1 WPW10348269 (Drain pump) and 1 WPW10327249 (Valve) and 1 W11225084 (Control) and 1 W11228135 (Vent assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Rochester, New York 14626

Dave L

Job Details: 07/05/2022

Defrosted unit and replaced evaporator compartment harness. Still waiting for control. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW00

Near Webster, New York 14580

James

Job Details: 07/05/2022

Replaced control and ui. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11089236 CNTRL- ELEC

We serviced a

MAYTAG WASHER

Model MHW6000XW2

Near Ionia, New York 14475

Jeremy

Job Details: 07/05/2022

Unit has F6E1 error. Found control board is faulty. Customer elected to not repair. Repair is too costly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Macedon, New York 14502

Dave F

Job Details: 07/05/2022

Replaced faulty ice maker . Cycled ice maker Unit checks good.

We serviced a

WHIRLPOOL WASHER

Model KUDS30IVBL4

Near Webster, New York 14580

James

Job Details: 07/05/2022

"Leds flickering. Disconnected ui and got drain to function before problem came back. Need panel. ; ordrng 1 WPW10250015 (Panel) and 1 Sh15, dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, New York 14619

Andres V

Job Details: 07/05/2022

Customer stated unit was not making ice or dispensing water. Diagnosed unit and found the water reservoir to be completely frozen and not letting water flow through. Customer is going to try and thaw out reservoir but I suggested getting a new one incase it cracks. ; ordrng 1 W10801011 (Reservoir)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB9FHDXWS04

Near Canandaigua, New York 14424

Dave F

Job Details: 07/05/2022

"Freezer evap frosted up . Turned heater on in diagnostics heater turned on . Unit needs new control board . Replaced board . Unit has service pointer for drain tube replaced drain tube with updated part . S code S38253. Ice Maker fill tube tray is broken, Repaired. If problem persists need new ice maker part# D7824706Q; used 1 WPW10503278 (ADC - JAZZ), and 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV03

Near Canandaigua, New York 14424

Dave F

Job Details: 07/05/2022

Customer stated unit wasnt producing ice and water. Found water valve was leaking when testing water dispenser. Ordering new Water valve.; ordrng 1 W11482383 (Water Valve)

We serviced a

WHIRLPOOL RANGE

Model KFEG500ESS4

Near Brockport, New York 14420

Dave L

Job Details: 07/05/2022

Surface burners take a long time to heat pans. Called tech line to document as normal operation sr7734033163

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Rochester, New York 14620

Andres V

Job Details: 07/05/2022

"Customer stated temp in unit was not consistent. Diagnosed unit checked all fans, seals and condenser. All checked good. They had previous company out here diagnosing and they believed it was a leak. I checked how many amps compressor is pulling found it pulling 1amp. Unit does not have a leak. Recommending replacing cold control.; ordrng 1 W10866230 (Thermostat)"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ2

Near Canandaigua, New York 14424

Dave F

Job Details: 07/05/2022

"Customer stated Bake was clicking and not starting on unit. Ran in diagnostics well looking at igniter, it sparked and did not ignite. Igniter was loose, Tightened and tested unit. Unit Checks good"

We serviced a

KITCHENAID DISHWASHER

Model WDT910SAYM3

Near Irondequoit, New York 14617

James

Job Details: 07/05/2022

"Unit leaking from lh side and spray arms not rotating. Gasket is falling apart. Customer had pump from previous visit. Pump wasn't correct part number and started smoking during use. Need WPW10605058; ordrng 1 WPW10605058 (Pump), used 1 W11177741 (Gasket), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Pittsford, New York 14534

Jeremy

Job Details: 07/01/2022

Found dryer runs for about two seconds and shuts off. Noticed vibrating noise coming from motor. Checked and found no stored error codes. Ordering motor and control board.; ordrng 1 W11364931 (Motor) and 1 W11565020 (Control) and 1 WP3387747 (Element)

We serviced a

KITCHENAID RANGE

Model KFDD500ESS05

Near Rochester, New York 14609

Jeremy

Job Details: 07/01/2022

"Replaced switch harness, ignitors no longer spark on their own. Found that gas is not getting to cooktop. Ordering shut off valve, regulator and control.; ordrng 1 W10911971 (Shut off valve) and 1 W11598459 (Control) and 1 W10582429 (Regulator)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104EBL1

Near Rochester, New York 14622

Jeremy

Job Details: 07/01/2022

Unit has F7E1 error. Checked resistance of heater checks good. Needs control board for failed heater circuit. Customer elected to not repair.

We serviced a

WHIRLPOOL DRYER

Model WED9620HBK0

Near Spencerport, New York 14559

James

Job Details: 07/01/2022

Replaced door and console. Tested unit and it functions properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS4

Near Hilton, New York 14468

James

Job Details: 07/01/2022

Unit leaves condensation inside tub after cycle. Tested heater and water temperature. Recommend customer using rinse aid and monitoring results. If problem persists replace W11305294 ( warranty until 8/14/22).

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW1

Near Rochester, New York 14626

James

Job Details: 07/01/2022

Sc on last visit? Replaced worn bearings and tested spin cycle. Unit functions properly. One year warranty on repair. ; used 1 Sh15 from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558FEZ01

Near Henrietta, New York 14467

Dave F

Job Details: 07/01/2022

Ice maker is leaking . Found the ice maker was not seated properly and was leaking water from the front adjusted ice maker and legs on unit . Ice maker tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Honeoye Falls, New York 14472

Dave F

Job Details: 07/01/2022

Noise customer was hearing was the ice maker cycling but there is no water connected to it . Removed ice maker . Cleaned the rails on the door so it opens more and removed some ice in freezer . Unit tested good .

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS01

Near Mendon, New York 14506

Dave F

Job Details: 07/01/2022

Replaced all LED in freshfood and freezer. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Rochester, New York 14616

James

Job Details: 07/01/2022

Unit adds too much time in quick cycle and beeps. No errors. Cant replicate complaint. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W11378949 CNTRL- ELEC