We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Rochester, New York 14624
Dave L
Job Details: 08/30/2021
Replaced console that was peeling. Unit tested on
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Rochester, New York 14626
Dave L
Job Details: 08/30/2021
Replaced broken power cord
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Ontario, New York 14519
James
Job Details: 08/30/2021
Replaced gearcase and calibrated. Ran diagnostics test cycle and found no issues. Unit functions properly.
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Irondequoit, New York 14617
Evan
Job Details: 08/30/2021
Customer stated that clock would flash when burner was being actuated on the left side of cooktop. confirmed issue clock was resetting when lighting burner Reset control and checked connections at spark module and all burners. Tested unit again and burner began to work. Tested all burners to confirm function. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Fairport, New York 14450
Dave F
Job Details: 08/30/2021
Unit not leveled causing the mullion to not hit the guide and not letting it move to the properly location when the door is closed. Leveled unit and adjusted the fresh food section doors so the mullion now moves like it is should when the door is closed. Doors sealing properly. Unit tested good.
We serviced a
KITCHENAID OVEN
Model KGRC608LSSO
Near Irondequoit, New York 14609
Evan
Job Details: 08/30/2021
"Customer stated unit would not heat on a bake cycle, Diagnosed unit and found igniter to be going. Replaced igniter on unit and tested it on bake. Unit now working properly.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DBL2
Near Rochester, New York 14618
Evan
Job Details: 08/30/2021
Customer stated that unit was failing to fill with water. Checked for error codes. Unit displaying code f6e4 for float switch stuck open. Ran diagnostic cycle. Confirmed float switch was functioning. Could not get unit to fail while in home. Tested unit multiple times to confirm function. Unit filling as it should. Advised customer to run cycle and report back if issue persists.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Pittsford, New York 14534
Evan
Job Details: 08/30/2021
"Customer is stating that unit will not run wash cycle due to corner of lid cracking at hinge causing issue. Tech confirmed issue and also found error code f5e2 for lid lock not latching.Lid has begun to separate and lid will not close correctly causing lid not to latch. Lid will need to be replaced due to this issue. Tech was able temporarily repair unit while waiting for part. Ordering Lid ; ordrng 1 W11101059 (Lid), used 1 S&H from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Fairport, New York 14450
Dave F
Job Details: 08/30/2021
37 in fresh food section set at 37. Removed water bladder from unit and defrosted bladder. Reinstalled bladder. Replaced the evaporator insulation and evaporator cover. Used perma gum at the opening in the cabinet and the exterior where the water line passes through for the bladder. Foil taped the top of foam insulation to seal off cold air leakages. Unit tested good. If problem persists call techline.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Macedon, New York 14502
Steve
Job Details: 08/30/2021
Replaced gearcase for leaking oil and not washing. The washer tests good. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Walworth, New York 14568
Dave F
Job Details: 08/30/2021
Customer saying gas coming from rear left burner. Used soapy water on the gas fittings on top of range and fittings on rear of unit. All fittings tested good no visible signs of leaking. Tightened all gas fittings to be sure theyre theyre not leaking. Could not find any signs of leaking. Called trade care they dispatched job SWPP828F54F7-1 . Unit tested good . Customer will monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Fairport, New York 14450
Steve
Job Details: 08/30/2021
Found the freezer top led above the ice maker was out Causing no lights freezer. Replace and the lights turned on as expected. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Rochester, New York 14626
Dave L
Job Details: 08/30/2021
Impeller on the drain pump is no longer attached. Ordering pump; ordrng 1 W11396717 (Drain oump)
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Ontario, New York 14519
James
Job Details: 08/30/2021
Dryer smells while in use. Flame is orange and causing soot and odor. Need valve due to faulty gas regulator; ordrng 1 280119 (Burner) and 1 W10606694A (Orifice)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Webster, New York 14580
James
Job Details: 08/30/2021
Door gaskets torn. Replaced gaskets and molded with heat gun.
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf535swhz00
Near Rochester, New York 14626
Dave L
Job Details: 08/30/2021
The left side freezer drawer slide has come out of its track. This will need to be replaced. The door switch is shorted and will not send power to the icemaker. Ordering slide and switch; ordrng 1 W11396033 (Switch) and 1 WPW10120018 (Slide) and 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Pittsford, New York 14534
Steve
Job Details: 08/30/2021
"Found the top shelf in freezer when pulled out the bar that keeps it pulling straight falls out. Ordering bar, rails and holders ; ordrng 1 W11173556 (Shaft) and 1 WPW10474716 (Gear spur left) and 1 WPW10474715 (Gear spur right) and 1 WPW10516603 (Rail) and 1 W11489994 (Rail)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Hilton, New York 14468
Dave L
Job Details: 08/30/2021
The wrong door was pre ordered. Re ordered door ; ordrng 1 W11518736 (Left side door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM
Near Pittsford, New York 14534
Dave F
Job Details: 08/30/2021
"6 degrees in freezer section set to 0. 38 in fresh food section set to 38. Found ice build up in back of freezer on evaporator. Defrosted freezer section evap. Checked defrost heater, working. Checked evap fan, working. Checked 3 way valve, working. Checked compressor, working. Good frost pattern developed on freezer evap. Customer will monitor. If problem persists order W10728094"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Ontario, New York 14519
Evan
Job Details: 08/27/2021
Customer stating that unit is not responding to commands. Checked for error codes. Found code f6e2 stored for ccu not being able to hear UI. Was able to get unit into diagnostic but never run test cycle. Checked connections at ACU and reinstalled console. Unit began to work after doing so. Advised customer console will need to be replaced if issue reoccurs. (W11115285) console ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY and 1 W11170706 CONTROL
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Fairport, New York 14450
Evan
Job Details: 08/27/2021
Customer stating that unit is not spinning out on certain loads. Checked for error codes upon arrival. Discovered f7e6 code for motor fault and also f7e7 for motor unable to reach target rpm. Took resistance readings of motor windings per tech sheet. Motor tested outside of range. Ordering motor control and capacitor ; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor) and 1 W11399433 (Control)
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Rochester, New York 14625
Evan
Job Details: 08/27/2021
"Customer stated unit was taking a long time to preheat. Diagnosed unit found bake element was cracked. Element was under 10 year warranty. Replaced element on unit and tested it on a preheat 350 degrees, unit now heating and working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ2
Near East Rochester, New York 14445
Evan
Job Details: 08/27/2021
Customer stated that unit was not cooling refrigerator but freezer was cooling & building ice. Found large amount of ice build up along back wall of unit causing fan not to spin. Removed ice build up and fan began to function. Cleared ice and reassembled freezer. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Rochester, New York 14616
James
Job Details: 08/27/2021
On normal wash estimated time is 2 hours and 30 minutes. UI is bad. Ordering UI W11316623. ; ordrng 1 W11316623 (console)
We serviced a
MAYTAG WASHER
Model A283
Near Rochester, New York 14617
James
Job Details: 08/27/2021
Replaced injector tube. Checked for leaks. No leaks. Everything working as expected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Webster, New York 14580
James
Job Details: 08/27/2021
Fresh food evapmfrosted over. Checked software and according to service pointer it had old software. Replaced control and evap cover likemsetvice pointer states. Defrosted evap. Tested unit. Unit tested good.; used 1 Sh15 from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Webster, New York 14580
James
Job Details: 08/27/2021
"Replaced wash basket, cam, gearcase and hub. Calibrated unit. Tested unit on spin. Unit tested good. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W10528947 HUB"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Fairport, New York 14450
Evan
Job Details: 08/27/2021
Customer stated that unit would not clean. Discovered error code 4-3 for wash motor failure. Replaced wash motor. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM1WW
Near Rochester, New York 14618
Evan
Job Details: 08/27/2021
Replacing lid lock due to lock continually clicking but never locking. Replaced lock. Tested unit multiple times. Unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS2
Near Webster, New York 14580
James
Job Details: 08/27/2021
Replaced main control on unit! Tested unit. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rochester, New York 14621
James
Job Details: 08/27/2021
Found freezer door was not sealing. Found the screws holding in the rails were not in all the way preventing door from shutting. Screwed in the screws all the way. Door now sealing. Replaced ice maker. Cycled ice maker. Filled with water. ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Spencerport, New York 14559
James
Job Details: 08/27/2021
Customer stating not able to adjust time on timed cycle. Tested unit and found is functioning properly. If problem persists order W11481117
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Hamlin, New York 14464
James
Job Details: 08/27/2021
Unit not running. Found belt was broken and laying inside unit. Replaced belt. Tested unit. ; used 1 661570V (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHEXVB01
Near Rochester, New York 14626
James
Job Details: 08/27/2021
Unit intermittent to cool. Freezer at 20 degrees. Compressor turned off and pulling 1.4 amps. Need start relay to test compressor. ; ordrng 1 8201786 (Kit) and 1 Sh15
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHZ0
Near West Henrietta, New York 14586
Steve
Job Details: 08/27/2021
Found the black wire at the power supply . Reattached wire and fastened the power supply to box properly. The dishwasher tests good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Rochester, New York 14618
Evan
Job Details: 08/27/2021
Replacing inner door panel due to corrosion on lower half of panel. Replaced wash motor due to poor wash performance. Replaced both parts and ran diagnostic cycle . Observed unit during diagnostic cycle to confirm function. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Rochester, New York 14620
Evan
Job Details: 08/27/2021
Customer stated that unit was failing to clean properly. Discovered that unit had Nidec actuator installed causing issue. Unit was not agitating due to this. Found f7e5 for basket speed fault. Replaced actuator. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, New York 14624
Steve
Job Details: 08/27/2021
"KYBZX00AP1On arrival customer stated the unit was not making ice and the lights had gone out but after power reset the unit started to make ice and the lights are now working. Ordering led control to install with other control boards. Replaced freezer led light for not light in freezer . ; ordrng 1 W10804160 (Led driver), dspstn on spec-tagged invntry: 1 W10695459 MODULE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW03
Near Fairport, New York 14450
Steve
Job Details: 08/27/2021
Customer states the ice has bad taste. Removed ice maker and tested the water directly from inlet and customer states the water still tastes badly. Recommended customer to replace water line to refrigerator
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Macedon, New York 14502
Steve
Job Details: 08/27/2021
Replaced recirculating pump for getting power but not starting that was causing no wash. The dishwasher tests good.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Victor, New York 14564
Steve
Job Details: 08/27/2021
"Replaced shocks,spring and maintenance control. On replacing the main control found a wire connection had fallen apart. The connection itself is not repairable. Ordering harness to repair one connection; rqstng P&A on 1 W11318751 (Harness), dspstn on spec-tagged invntry: 1 W11316766 SHOCK and 1 W11354541 STATOR"
We serviced a
WHIRLPOOL DRYER
Model CGM2795FQ0
Near Mendon, New York 14506
Steve
Job Details: 08/27/2021
"Replaced all for support rollers for loud operation. The dryer tested good. ; used 2 349241T (Rollers), and 1 Sh15 (Shipping) from stock"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW00
Near Avon, New York 14414
Steve
Job Details: 08/27/2021
"The unit was off on arrival and defrosted. Customer stated foods were thawing out in it and removed food and unplugged. The evaporator started to frost as expected while testing. Recommended customer leave it on a coup,e weeks to reevaluate. Quoted for main control due to defrost problems. ; rqstng P&A on 1 W11382529 (Control), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rochester, New York 14626
James
Job Details: 08/27/2021
"Long fill error code. Found cold water valve not adhered to valve housing. Cam making scraping noise. Ordering water valve and splutch kit. ; ordrng 1 W11210459 (valve) and 1 W10721967 (drive pulley), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
MAYTAG WASHER
Model LAT9804AAE
Near Rochester, New York 14613
Evan
Job Details: 08/27/2021
Customer stated that unit was leaking from underneath machine. Discovered that unit is leaking from tub seal. Ordering tub and bearing seal; ordrng 1 6-2095720 (Tub seal) and 1 6-2040130 (Bearing seal)
We serviced a
WHIRLPOOL DRYER
Model CED7006GW0
Near Rochester, New York 14620
Evan
Job Details: 08/26/2021
Customer stated dryer was getting to hot. Diagnosed unit found temp switch was faulty and stuck on high heat. Replaced temp switch and thermostat. Tested unit now working as intended.
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Rochester, New York 14624
Evan
Job Details: 08/26/2021
"Customer complaint was unit is making a metal on metal sound. Diagnosed unit found drum to be rubbing on the side of the case, tried adjusting cabinet but still made noise. Ordering new case.; ordrng 1 W11417441 (Cabinet) and 1 W11413566 (Fascia)"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Rochester, New York 14624
Evan
Job Details: 08/26/2021
"Customer complaint was unit would still run after timer hit 0. Diagnosed unit found timer to be faulty and kept sending power to motor. Replaced timer on unit, tested it now working properly. ; dspstn on spec-tagged invntry: 1 W10857611 TIMER"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Rochester, New York 14623
Evan
Job Details: 08/26/2021
Customer complaint was unit is not spinning out correctly and making noises. Put unit into diagnostics mode and checked for error code found error code f0-e5 for off balance load. Ran test cycle saw that inner tub had a lot of play during spin cycle. Replacing gear case and inner tub. ; ordrng 1 W11455453 (Gear case) and 1 W10811957 (Inner tub)
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Fairport, New York 14450
Dave F
Job Details: 08/26/2021
Complaint rinse aid is not dispensing. Removed outter door and observed dispenser while in diagnostics. Arm linking the detergent dispenser with the rinse aid dispenser is slipping during operation and only opening detergent dispenser door. Ordering new dispenser W10428217; ordrng 1 W10428217 (dispenser assy)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Webster, New York 14580
James
Job Details: 08/26/2021
"Replaced valve and wash motor. Unit still not filling with enough water. Called techline. They recommend replacing control. Sr 7731596048; ordrng 1 W11305303 (Control), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Hilton, New York 14468
Dave L
Job Details: 08/26/2021
Unit is still building frost in freezer. Fan seems to be running slow. Ordering evaporator fan. ; ordrng 1 WP2315539 (Evaporator fan.)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVBL1
Near Penfield, New York 14526
Dave F
Job Details: 08/26/2021
Replaced control on unit. Programmed unit. Tested unit. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Webster, New York 14580
Dave F
Job Details: 08/26/2021
Replaced gasket on unit. Ran unit in auto diagnostics. Everything working as expected. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11177741 GASKET
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Victor, New York 14564
Steve
Job Details: 08/26/2021
customer states the refigerator warmed up substantially and then started to work as expected on its own. Tested in diagnostics and the ice maker did Not work on first try but on second try it worked as expected. The freezer temp was 1 degree and fresh food section was 38. On reassembly the top led lights did not turn back on. Ordering led control that is not sending power to lights and disrupting functions in refigerator ; ordrng 1 W10804160 (Led power supply) and 1 Sh15 (Shippin g)
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW1
Near Webster, New York 14580
Dave F
Job Details: 08/26/2021
"F5e2 door lock error. Door lock is working F6E3 communication error ACU to UI. Control and buttons are working . f3e1 water level system error. Ran unit in auto diagnostics, everything worked as expected. Removed air trap behind tub. Found gunk built up inside trap, cleaned trap. Checked pressure hose and hose is clear. Tested unit in heavy duty cycle, everything working as expected. If problem persists order control W11201289, pressure switch W10448876, air trap W10626116 and pressure switch hose W10509002"
We serviced a
AMANA REFRIGERATOR
Model ABB2224DEW
Near Rochester, New York 14609
James
Job Details: 08/26/2021
"Unit not Cooling on ff section due to stuck damper. Freed damper and it began functioning but makes ticking noise. Need part. ; ordrng 1 WP67003903 (Damper) and 1 Sh15, dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Henrietta, New York 14467
Evan
Job Details: 08/26/2021
Customer complaint was unit would not agitate. Diagnosed unit and found actuator to be faulty causing unit to not agitate. Replaced actuator on unit and tested it in a diagnostic mode. Unit is now working properly. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
JENN AIR DISHWASHER
Model JDB8500AWX3
Near Hilton, New York 14468
Dave L
Job Details: 08/26/2021
Unit was not draining due to a piece of glass jamming drain pump. Removed debris and tested.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Webster, New York 14580
Dave F
Job Details: 08/26/2021
"Found ice clumping together in ice bin. Tested paddle at dispenser and paddle working and opening dispenser door. Cycled ice maker, ice maker cycled. Auger motor is working. Set fresh food section to recommended, it was set to 44. Set freezer to -2 it was set at 0. Bridging looked good. Ice cubes are uniform. Gasket between ice bin and door is sealing. Door gaskets are sealing. Warm air in fresh food section can cause clumping of ice cubes and jamming of auger motor. Customer will monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Rochester, New York 14623
Dave F
Job Details: 08/26/2021
Found multiple lid lock error codes. Replaced lid lock and control on unit. Calibrated unit. Tested unit in auto diagnostics. Unit tested good. ; used 1 W11307244 (LATCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW00
Near Pittsford, New York 14534
Steve
Job Details: 08/26/2021
Found power going to cut main control but on power reset there is no response to main control. Called tech line and they recommended to replace ccu. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rochester, New York 14612
Dave L
Job Details: 08/26/2021
Unit is leaking due to clogged spray arms ordering lower and middle sprayer ; ordrng 1 WPW10498900 (Sprayer) and 1 W10837249 (Sprayer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Rochester, New York 14617
Dave L
Job Details: 08/26/2021
Found fresh food evaporator frosted over and RC not cooling. Freezer was ok. Energized RC defrost heater in test 90. 120vac to heater at the control. Heater did not turn on. No resistance from heater circuit from board. Ordering cover and heater. ; ordrng 1 W11291124 (Defrost heater) and 1 W11099568 (Cover) and 1 Sh (Sh)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, New York 14609
James
Job Details: 08/26/2021
Door not sealing on bottom of ff door. Molded gasket with heat gun and adjusted wheels. Unit seals properly and doors self close. Recommend shimming back wheels to level cabinet.
We serviced a
WHIRLPOOL RANGE
Model WFC310S0AB0
Near Fairport, New York 14450
Steve
Job Details: 08/26/2021
Replaced main control and sensor for erratic temps while cooking.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510TAY6
Near Fairport, New York 14450
Steve
Job Details: 08/26/2021
Found the drain line was obstructed at the check valve next to sump. Removed obstruction and the dishwasher drained multiple times. ; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Pittsford, New York 14534
Evan
Job Details: 08/26/2021
"Customer stated unit was not producing ice. Ran test 44 and 45, ice maker could not find position during harvest cycle. Installed new ice maker ran test 44 and 44 again unit completed cycle. Unit now making ice properly.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Rochester, New York 14621
Dave L
Job Details: 08/26/2021
Customer was hearing a noise during spin. Was able to hear noise on recording but was unable to recreate. Checked drive components for loose or worn parts. Ran service diagnostics. No errors. Unit is testing ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rochester, New York 14606
Dave L
Job Details: 08/26/2021
Replaced acu due to lid lockFailure. Unit tested ok.
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Rochester, New York 14617
James
Job Details: 08/26/2021
Unit thumping during cycle. Found belt shredded and rollers sticking. Installed dryer repair kit and cleaned cabinet. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Canandaigua, New York 14424
Steve
Job Details: 08/26/2021
Found a shifter error code and the washer was out of balance causing erratic operation and bouncing.. replaced shifter and leveled the legs to stop machine from moving while spinning. ; used 1 Wpw10006355 (Shifter) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Rochester, New York 14621
James
Job Details: 08/26/2021
Gasket pulls out of door liner. Glued gasket into door liner and molded with heat gun. Door gasket is no longer coming loose.
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Rochester, New York 14626
Dave L
Job Details: 08/26/2021
Spoke to customer . Pre ordered dispenser ; ordrng 1 W11465557 (Dispenser)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE05
Near Rochester, New York 14608
James
Job Details: 08/26/2021
Water leaking into fresh food section and frost in freezer. Freezer led dead. Found gaskets pulled from door liners. Reinstalled gaskets and molded with heat gun. Tested led. 115v from light sw. Need bulb and silicone for gaskets on return. ; ordrng 1 W11518235 (Led) and 1 WP542638 (Grease) and 1 W10841140 (Silicone)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near West Henrietta, New York 14586
Dave F
Job Details: 08/26/2021
"34 degrees in fresh food section, set at 38. 5 in freezer section set at 0. Tested compressor, compressor good. Tested damper, damper good. Tested evap fan, tested good. Adjusted fresh food section temperature +4 degrees. Unit tested good. Customer will monitor."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rochester, New York 14618
Evan
Job Details: 08/26/2021
"Customer stated pod dispenser was not working. Diagnosed unit found dispenser to be broken causing it not to open. Replaced soap dispenser, tested unit on diagnostic cycle. Soap dispenser now working correctly.; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER"
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Rochester, New York 14610
Evan
Job Details: 08/26/2021
Customer stated unit was not draining. Found f1e1 error code stored for acu error. Reset control and cleared code. Ran multiple diagnostic cycles. Unit completed cycles as it should. Ran drain and spin to confirm function outside of test mode. Unit completed cycle as it should. If issue reoccurs control will need to be replaced.
We serviced a
GE RANGE
Model JGB635REKSS
Near Rochester, New York 14609
Evan
Job Details: 08/26/2021
Customer stated front left burner would not ignite. Found spark module and harness was faulty causing igniter not to light. Replaced both parts and handle along with knob. Unit now working as intended.
We serviced a
MAYTAG REFRIGERATOR
Model MFD256OHES
Near Rochester, New York 14606
Dave L
Job Details: 08/26/2021
Replaced evaporator fan motor. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Rochester, New York 14616
James
Job Details: 08/26/2021
Unit not washing. 34v to wash pump. Disconnected pump from control and retested. Now have 0v to pump. Need control. ; ordrng 1 W11410066 (Control)
We serviced a
WHIRLPOOL DRYER
Model WGD4616FW1
Near Rochester, New York 14615
James
Job Details: 08/26/2021
Replaced gas coils and tested n unit functions properly. One year warranty on repair. ; used 1 Sh15 from stock
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Hilton, New York 14468
James
Job Details: 08/26/2021
"Replaced gearcase, stator and rotor. Found standing water under washer. Found pin hole in drain hose. Covered hose with electric tape and it's no longer leaking. Ran calibration cycle and diagnostics cycle successfully. Unit functions properly b recommend replacing drain hose. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Canandaigua, New York 14424
Steve
Job Details: 08/26/2021
Found motor getting power but not running. Ordering motor. ; ordrng 1 W11025157 (Motor sump)
We serviced a
WHIRLPOOL OVEN
Model KSEG700EBS3
Near Bloomfield, New York 14469
Steve
Job Details: 08/26/2021
Found fan blade bent causing noisy operation. Bent fins and tested. The fan is now quiet. If problem persists preorder convect fan assembly. W11414552
We serviced a
WHIRLPOOL DRYER
Model WGD48115EW2
Near Rochester, New York 14626
Dave L
Job Details: 08/26/2021
The dryer timer will not advance in time dry. Replaced timer and tested.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Canandaigua, New York 14424
Steve
Job Details: 08/26/2021
Found water leaking through door around the hinge areas. Ordering hinges and inner door. ; ordrng 1 W11504622 (Hinge left) and 1 W11504621 (Hinge right) and 1 W11467648 (Inner door)
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Irondequoit, New York 14617
James
Job Details: 08/25/2021
Ui dead. Control led lit Steady. Replaced ui with a used one and ui still not functioning. Suspect control is causing ui issues. Need ui and control. ; ordrng 1 W11029154 (Control) and 1 W10748424 (Ui) and 1 Sh15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Rochester, New York 14619
Evan
Job Details: 08/25/2021
"Found ice maker was installed crooked causing water to leak. Aligned ice maker correctly and tested it, ice maker no longer leaking. While adjusting ice maker noticed door switch on freezer side was broken, will be replacing it so refrigerator functions properly; ordrng 1 W11396033 (Door switch)"
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAM0
Near Rochester, New York 14618
Evan
Job Details: 08/25/2021
Customer stated that console that was previously replaced was coming detached from door. Discovered that inner handle on console had broken causing issue. Replaced handle. Tested door. Unit tested good ; used 1 S&H from stock
We serviced a
GE STACKED LAUNDRY
Model GUD27ESSM0WW
Near Rochester, New York 14618
Evan
Job Details: 08/25/2021
Customer complaint was washer was not draining correctly. Put unit into a diagnostics and tested pump. Pump tested good after further diagnosing found that lid lock is malfunctioning and not engaging causing pump not to run. Ordering and replacing lid lock. ; ordrng 1 WH44X10288 (Lid lock)
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near East Rochester, New York 14445
Evan
Job Details: 08/25/2021
Called customer to inform them tech was in route to home. Customer stated that since last visit unit has been functioning as it should and have not received error message since last visit. Customer does not want service at this time. If issue was to persist please send tech with valve for return visit. (W11316256) Valve
We serviced a
KITCHENAID COOKTOP
Model ??
Near East Rochester, New York 14445
Evan
Job Details: 08/25/2021
"Customer stated unit was not working on bake and would smell gas. Diagnosed unit and found igniter is starting to go out. Replaced ignitor and tested unit, now working properly.; used 1 12400035 (Ignitor) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JZ0
Near Rochester, New York 14621
Evan
Job Details: 08/25/2021
Customer was complaining unit would not heat. Checked for power at terminal block. Unit was not getting full power causing it not to function properly. Technician advised customer to get electrician to come out and look at breaker box.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Irondequoit, New York 14609
Evan
Job Details: 08/25/2021
Customer stated that unit is producing noise while door is opening and closing and also kick panel is coming off. Discovered that spring was getting caught on insulation causing noise and kick panel was not positioned properly. Adjusted insulation so that it would not make contact with spring. Installed kick panel correctly. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Webster, New York 14580
Evan
Job Details: 08/25/2021
"Customer stated door seal was damaged. Took off old seal and glue, replaced door seal on unit. Unit now working properly."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, New York 14608
Evan
Job Details: 08/25/2021
"Customer stated that unit would not spin. Found code f7e5 stored for basket speed fault. Replaced actuator for this issue. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W10528947 HUB , used 1 W10913953 (Actuator), and 1 S&H from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hilton, New York 14468
Dave L
Job Details: 08/25/2021
Replaced broken strike. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SW
Near Brockport, New York 14420
Dave L
Job Details: 08/25/2021
Sr7731585670Freezer mullion is bowed in in the center preventing the door from sealing. Documented with techline.deemed unrepairable whirlpool with co tact the customer for resolution.
We serviced a
WHIRLPOOL DRYER
Model WGD8000BW0
Near Avon, New York 14414
Steve
Job Details: 08/25/2021
Replaced rollers and idler pulley for squealing. The dryer tests good. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT