Service History 198 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Rochester, New York 14607

Evan

Job Details: 12/01/2021

Customer stating that unit will not respond to commands. Found f6e2 code stored for HMI and ACU failing to communicate. Replaced console due to this issue. Ran diagnostic cycle. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Webster, New York 14580

Evan

Job Details: 12/01/2021

Customer stated that unit was not washing properly. Check for error codes. No codes present. Ran diagnostic cycle and observed unit during cycle. Found very low water pressure running to spray arms. Inspected underneath unit and found that rubber hose that allow water to flow to wash pump was pinched causing restricted water flow to pump. This was causing issue. Reinstalled pump correctly. Tested unit. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Webster, New York 14580

Evan

Job Details: 12/01/2021

Unit is missing felt seal from rear of drum. Seal had come detached during use. Ordering felt seal ; ordrng 1 W10612022 (Drum seal)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM0

Near Rochester, New York 14616

James

Job Details: 12/01/2021

Replaced lower wheels and dispenser door. Unit functions properly.

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Macedon, New York 14502

Dave F

Job Details: 12/01/2021

"Complaint is oven are to low after long periods of cooking and the temp drops .327 , 386 , 329 , 385 , 332 , 386 .. average of 357 . Unit is working as expected. Customer is not happy with baking performance but did not find anything wrong with the unit . Customer says its after long periods only thing I can think of is that unit gets to hot to function properly due to having no cooling fan built in the unit . It is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE00

Near Macedon, New York 14502

Dave F

Job Details: 12/01/2021

Replaced the reservoir for leaking . Tested dispenser and cycled ice maker . Tested good .

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB02

Near Walworth, New York 14568

Dave F

Job Details: 12/01/2021

"Replaced door , door is now sealing as expected."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Irondequoit, New York 14609

James

Job Details: 12/01/2021

Replaced control panel with panel and tested. Unit functions properly. One year warranty.

We serviced a

MAYTAG OVEN

Model MER6549BAW

Near Williamson, New York 14589

James

Job Details: 12/01/2021

Replaced rf element and receptical. Replaced bake element in lower oven. Tested unit and it functions properly. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Williamson, New York 14589

James

Job Details: 12/01/2021

Replaced parts and tested. Found no leaks and leds functioning properly.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Williamson, New York 14589

James

Job Details: 12/01/2021

Complaint of unit stops near the final rinse cycle. Tested unit. No errors. Checked water hoses. Replaced control and calibrated Called techline. Sr 7732374367 voltage at outlet was 114v and dropped to 108v while in agitation. Voltage supply issue. Customer needs to contact electrician. ; dspstn on spec-tagged invntry: 1 W10876600 PUMP-DRAIN and 2 W11135392 CONTROL

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS01

Near Webster, New York 14580

James

Job Details: 12/01/2021

"Not cooling enough, not holding temperature.11/16/21 14:03: JJ there 11/16 TUE, 13:07 to 13:59, Unit not cooling ff section. Evaporator frozen. Found defrost drain clogged. Defrosted drain and tested fan and thermistors. Changed settings to timed defrost. Unit functions properlyIf problem persists replace W11533213: and W11395558"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Webster, New York 14580

James

Job Details: 12/01/2021

Unit flickering leds. Lh rear ceiling led out. Replaced led and all of them began functioning. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Newark, New York 14513

Dave F

Job Details: 12/01/2021

Replaced lid lock . Control and Ui . Calibrated unit and tested in auto diagnostics. Unit tested good.

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Webster, New York 14580

James

Job Details: 12/01/2021

Customer said she only has Monday off; schdld next appmnt for 12/6 MON !

We serviced a

KITCHENAID FREEZER

Model KRFF302EWH01

Near Rochester, New York 14612

Dave L

Job Details: 12/01/2021

Replaced freezer door and gasket. Door sealing well. ; ordrng 1 ShipdirectW10876598 (Ship direct Nameplate)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Rochester, New York 14616

Dave L

Job Details: 12/01/2021

Adjusted cabinet so door would not swing open.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Webster, New York 14580

Evan

Job Details: 12/01/2021

Customer stated that unit was leaking from front. Upon arrival door bellow spring had come detached. Found that door bellow had ripped causing issue. Reinstalled spring but door bellow will need to be replaced ; schdld next appmnt for 12/7 TUE 12-3

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Rochester, New York 14612

Dave L

Job Details: 12/01/2021

Replaced console and UI due to led malfunction. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Rochester, New York 14612

Dave L

Job Details: 12/01/2021

Shelf parts have collapsed preventing crispers fro. Opening. Ordering shelf parts ; ordrng 1 WPW10326469 (Shelf support) and 1 WP67001719 (Bracket) and 1 WPW10326469 (Support) and 1 W10827015 (Cover) and 1 WPW10329866 (Frame) and 1 WPW10231345 (Trim)

We serviced a

MAYTAG DRYER

Model MDE2500AYW

Near Irondequoit, New York 14617

Dave L

Job Details: 12/01/2021

Unit would not start due to a bad start winding. Replaced motor and reattached drum baffle. Unit tested good ; used 1 Sh (Sh) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Clifton Springs, New York 14432

Dave F

Job Details: 12/01/2021

F5E1 lid lock error code . Unit not starting . Replaced lid lock unit now starts but there is no cold water . Water was on and 120 volts going to cold valve . Replaced water valve and tested unit in auto diagnostics. Unit tested good calibrated unit . Rust that customer is talking about is near the front left of the unit where you pour bleach in . Took photo of rust it is just cosmetic not functional; used 1 W11165546 (VALVE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT711SMFZ

Near Irondequoit, New York 14617

Dave L

Job Details: 12/01/2021

Found freezer at 0 degrees and fresh food at 33. Customer had changed settings to mitigates fresh food freezing and soft items in freezer. Unit testing ok recommending that the customer monitor unit at current settings. ATEC a warranty

We serviced a

WHIRLPOOL WASHER

Model GHW9150PW0

Near Webster, New York 14580

Evan

Job Details: 12/01/2021

Customer stated that unit will not spin and is making noise. Found that wash basket has come detached from drive shaft and drum is loose inside case itself. Drum and rear of tub would need to be replaced. Quoted customer for repair. Customer does not want to proceed at this time. Collecting service call fee

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Webster, New York 14580

Evan

Job Details: 12/01/2021

Customer stated that unit was not draining. Found loose connector at drain pump causing issue. Reseated connector and tested unit. Unit tested good unit under ATEC WARRANTY

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Webster, New York 14580

Evan

Job Details: 12/01/2021

Customer stated that rack was making contact with tub when rack is retracting. Found that adjuster was making contact causing issue. Made adjustment at adjuster so this would no longer occur. Tested rack for customer. Unit tests good ; dspstn on spec-tagged invntry: 1 W11177741 GASKET

We serviced a

WHIRLPOOL DRYER

Model MEDX700XL0

Near Rochester, New York 14609

Evan

Job Details: 12/01/2021

Customer stated that unit is not tumbling. Found that idler pulley has broken causing issue. Used dryer repair kit and replaced all moving parts. Unit tested good ; used 1 4392067 (Repair kit) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Clifton Springs, New York 14432

Dave F

Job Details: 12/01/2021

Unit had no error codes . Ran unit in auto diagnostics. Noticed the unit was a little off balance adjusted legs on unit . Calibrated unit . Unit is now working as expected no odd noises .

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Geneva, New York 14456

Dave F

Job Details: 12/01/2021

Replaced UI and control . Tested unit . Tested good

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Rochester, New York 14626

Dave L

Job Details: 12/01/2021

Replaced I responsive UI. Unit tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Rochester, New York 14606

Dave L

Job Details: 12/01/2021

Fresh food section not cooling due to damper staying in closed position. Unable to read voltageAt damper. Ordering damper and controls. Customer to provide POP ; rqstng P&A on 1 W11087463 (Damper) and 1 W11448792 (UI) and 1 W11487480 (Control)

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Rochester, New York 14606

Dave L

Job Details: 12/01/2021

Found open ignitor. Ordering ignitor ; ordrng 1 279311 (Ignitor)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Canandaigua, New York 14424

Dave F

Job Details: 12/01/2021

"F5E4 lid not open between cycles error . Verified customer is opening lid between. Lid is not being detected that it is closed and unit just beeps when trying to start or change cycle . Replaced lid lock , calibrated unit and ran auto diagnostics unit tested good. ; dspstn on spec-tagged invntry: 1 W10810403 LID LOCK ASSY"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW2

Near Brockport, New York 14420

Dave L

Job Details: 11/30/2021

Unit is no longer at the store.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Pittsford, New York 14534

Dave F

Job Details: 11/30/2021

Water is slow coming out of dispenser. Removed water filter and water is now coming out with good flow . Customer needs new water filter. Ice maker not working due to no water getting to it . Cycled ice maker and ran fill test ice maker filled and tested good .

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Lima, New York 14485

Steve

Job Details: 11/30/2021

"Found the washer had been flooded. The washer has corrosion and rust in wire harness, on capacitor and motor connection and will not start. Instructed customer the repair is not warrantied due to flooding."

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Spencerport, New York 14559

Dave L

Job Details: 11/30/2021

The customer is concerned with the unit not agitating consistently and not completing cycles. Entered diagnostics to check for error codes. No stored errors. Unit completed diagnostic cycle perfectly. Ran dlms load size calibration. Inspected wiring connections. Unit testing ok.

We serviced a

WHIRLPOOL DRYER

Model CGM2745FQ0

Near Rochester, New York 14607

Evan

Job Details: 11/30/2021

Customer stated unit did not come with key for coin box or top of coin box. Preordered lock set but tech is missing coin box key. Ordering coin box ; ordrng 1 W11190039 (Lock box w/ key)

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Rochester, New York 14625

Dave F

Job Details: 11/30/2021

Lid is broken on the right side . Checked lid hinge and found that they are both Left hinges . Ordering right hinge WP8572974 . Called techline SR 7732359112 . There is no known issues with lid breaking and spoke with customer about hyperextending the lid by pushing on it can break it . Adjust the lid screws enough so the lid will close and lock .left new lid at customers to be installed on next trip . ; ordrng 1 WP8572974 (lid hinge right)

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Honeoye Falls, New York 14472

Steve

Job Details: 11/30/2021

Found water temp coming in dishwasher was 74 degrees. The unit had cool water error and oversudsing. Recommended customer to run hot water at sink and use high temp wash. Paid in full

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, New York 14612

James

Job Details: 11/30/2021

"Unit not agitating and throwing motor fault. Removed actuator and it was broken from its motor. Clutch sticking. Replaced both parts and tested. Unit functions properly. ; used 1 Wpw10006355 (Actuator), 1 Sh15, and 1 W10721967 (Cam) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Rochester, New York 14612

James

Job Details: 11/30/2021

Unit not agitating. Unit has nidec actuator that disconnected. Replaced actuator and calibrated. Tested quick wash. Unit functions properly; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, New York 14608

Evan

Job Details: 11/30/2021

Customer stated that unit was continually running drain cycle and could not cancel cycle. drain pump was continually running when plugging unit in. Checked error codes. Unit was displaying code f2e1 for stuck key error. Replaced control. Tested unit. Unit completed cycle as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W11170317 CNTRL- ELEC

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS05

Near Henrietta, New York 14467

Steve

Job Details: 11/30/2021

"Replaced turntable motor for open motor causing turntable to not rotate. The microwave tests good ; dspstn on spec-tagged invntry: 1 WPW105101010 MOTOR-TURNTABLE , used 1 Sh15 (Shipping) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, New York 14616

James

Job Details: 11/30/2021

Complaint of no heat and timer syays where its set at. Tested and found motor not running if start button is released. Connection was loose at motor. Reconnected and tested timed and automatic dry. Unit functions properly left part

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Rochester, New York 14621

Evan

Job Details: 11/30/2021

Replacing door due to gasket continually falling out of channel. Replaced door with new gasket. Heated gasket to form to frame properly. Unit tested food; dspstn on spec-tagged invntry: 1 LW10636232 DOOR

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Rochester, New York 14621

Evan

Job Details: 11/30/2021

Unit is displaying same error message as last time f1e0 for primary control fault. Replaced control. Tested unit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Rochester, New York 14619

Steve

Job Details: 11/30/2021

"Found evidence of sealed system leak or restriction. The freezer is 40 degrees with ball of ice on capillary. The fresh food section is warm. Quoted for sealed system repair. ; rqstng P&A on 1 W10836706 (Evaporator) and 2 W11504433 (Coupler)s and 2 W11504447 (Coupler)s and 2 W11506620 (Coupler)s and 2 W10913906 (Process tube)s and 1 WPW10143759 (Dye drier), ordrng 1 W10898074 (Lock prep), rqstng P&A on 2 W11504423 (Coupler)s and 2 W11504416 (Coupler)s"

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS0

Near Rochester, New York 14624

Steve

Job Details: 11/30/2021

Ordering diode and returning with magnetron for no heat while cooking ; ordrng 1 W11256462 (Diode)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEW

Near Penfield, New York 14526

Dave F

Job Details: 11/30/2021

Start device was clicking when arrived .installed different start device unit started cooling . Ordering new start device WPW10197428; ordrng 1 WPW10197428 (start relay)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Rochester, New York 14624

Steve

Job Details: 11/30/2021

Found the freezer door was out of alignment. Removed screws and repositioned the door so it does not hit fresh food section door.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Spencerport, New York 14559

Dave L

Job Details: 11/30/2021

Fresh food door pier hinge pin weld has separated. Door may become loose. Ordering hinge. Freezer door can is wearing. Ordering cam.; ordrng 1 W11409290 (Hinge) and 1 W11293374 (Freezer door lower hinge) and 1 WPW10257206 (Upper closer)

We serviced a

MAYTAG WASHER

Model MDB8959SFZ4

Near Rochester, New York 14626

Dave L

Job Details: 11/30/2021

Found plastic tabs broken on the user interface preventing the start button from actuating. Fabricated new tabs from surrounding plastic. Unit testing ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Webster, New York 14580

James

Job Details: 11/30/2021

S16360 laborUnit freezing in ff section. Tested fans and thermistors. Changed defrost to timed. Found drain clogged. Defrosted drain and evaporator. Installed screws in evap cover.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW0

Near Rochester, New York 14613

Dave L

Job Details: 11/30/2021

Unit would not advance past fill due to hot water being disconnected. Customer will only be able to use tap-cold setting with the machine installed like this. Verified other functions. Long fill error in diagnostics. Unit tests ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Irondequoit, New York 14609

Evan

Job Details: 11/30/2021

Customer stated that tub ring is cracked and rubbing against basket causing issue. Tub ring will need to be replaced. Ordering tub ring. Called into warranty company to give estimate Repair was approved; schdld next appmnt for 12/7 TUE 11-2

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Victor, New York 14564

Dave F

Job Details: 11/30/2021

Belt is slipping causing noise during cycle . Replaced belt with W11239857 calibrated unit and ran auto diagnostics. Unit tested good ; used 1 W11239857 (BELT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Victor, New York 14564

Dave F

Job Details: 11/30/2021

Items freezing in freshfood section . Freshfood set at 40 and 2 in freezer. . Temperature in freezer is showing 3 degrees . 36 in freshfood section . Dairy items and veg are freezing. Customer has tall items on the top shelf on the left by the vent . Techline suggests not to put tall items there as it blocks the air from hitting the thermistor in the freshfood section and can cause items to freeze . Customer will either remove shelf or move it down with smaller items on it . Adjusted freshfood section to 42 degrees. Unit tested good

We serviced a

CROSLEY WASHER

Model CAW12444DW1

Near Rochester, New York 14609

Evan

Job Details: 11/30/2021

Replacing tub ring due to ring being cracked and water running along edge of ring causing unit to leak. Replaced tub ring and tested unit. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Rochester, New York 14612

Dave L

Job Details: 11/30/2021

Replaced control and suspension. Calibrated and tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, New York 14626

Dave L

Job Details: 11/30/2021

Filter door was not shutting. Reinstalled filter and latches door. Leveled unit and adjusted feet to remove excess vibration that was causing a droning noise.

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Macedon, New York 14502

James

Job Details: 11/30/2021

Replaced door and tested. Dispenser functions properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Webster, New York 14580

James

Job Details: 11/30/2021

Unit leaking near lh side of door and black rubber piece was laying inside tub. Removed door panel and found sound insulation stuffed inside tub causing leak and parts of sound deadening was cracked on inner door. Reinstalled insulation and removed deadening material. Unit no longer leaking. Customer is to monitor.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2500XTPS6

Near Rochester, New York 14620

Evan

Job Details: 11/30/2021

Customer stated that unit was flashing clean light and would not run a cycle. Discovered that code relates to heating issue with unit. Tech sheet stated that if unit is flashing Clean LED as it is they heater circuit on the board is faulty or the heater itself is faulty. Took continuity reading of heater. Heater tested closed. Took resistance reading from heater. Tested within range. Control is causing issues Control is NLA. Collected service call fee

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Henrietta, New York 14467

Evan

Job Details: 11/30/2021

Replacing harness due to connection at L1 terminal experiencing thermal event. Replaced harness tested unit. Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Rochester, New York 14612

Dave L

Job Details: 11/30/2021

Customer did not respond to follow up call. Call complete

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Irondequoit, New York 14609

James

Job Details: 11/30/2021

"Spoke to Brandy, who approved repair. Unit stopping due to seized idler pulley. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near Canandaigua, New York 14424

Dave F

Job Details: 11/30/2021

Replaced both freezer and freshfood doors for rusting underneath the coating on the stainless. Unit tested good and is sealing .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Canandaigua, New York 14424

Dave F

Job Details: 11/30/2021

Led lights in refrigerator are not working . The crush ice and cube is also not working found the wiring was broken repaired wiring . LEDs still not working but crushed and cube is now . Replaced fresh food led . That light works now but freezer led does not . Took old fresh food led and installed into freezer. All lights are working . If problem persists order WPW10515057 freezer led

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Brockport, New York 14420

Dave L

Job Details: 11/30/2021

Timer contacts are failing to close when advancing in timed dry. Ordering timer. ; ordrng 1 WPW10436303 (Timer) and 1 WPW10446920 (Switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, New York 14616

James

Job Details: 11/30/2021

Called techline sr7732367637. Compressor short cycling. No cool. Installed start relay and problem remains. Techline said to replace compressor. ; ordrng 2 W11504445 (Lok)s and 2 W11506623 (Lok)s and 1 W10771114 (Drier) and 1 W11358352 (Compressor) and 2 W11504415 (Lok)s and 2 W11504431 (Lok)s and 2 W11506619 (Lok)s

We serviced a

WHIRLPOOL DRYER

Model CEM2940TQ1

Near Rochester, New York 14607

Evan

Job Details: 11/29/2021

Customer stated that unit would not run. Found that thermal fuse tested open causing issue. Replaced fuse. Tested unit. Unit tested good ; used 1 Wp3392519 (Fuse) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSF705HPS00

Near East Rochester, New York 14445

Evan

Job Details: 11/29/2021

Tech opened door that was shipped to home. Door was not intended color. Reordering door ; ordrng 1 W11395866 (Door freezer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Pittsford, New York 14534

Evan

Job Details: 11/29/2021

Customer stated that unit is not cooling in freezer section. Discovered that evaporator and condenser fan are not running and also compressor is not running. Confirmed incoming voltage. Confirmed power at control. Cycled power on unit. Unit still would not start compressor or fans. Adjusted temperature setting on control and compressor still wouldnt start. Ordering control; ordrng 1 W11387533 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Fairport, New York 14450

Evan

Job Details: 11/29/2021

Customer stated that unit is constantly coming out of balance and will have to restart cycle constantly. Checked for error codes. No codes present. Ran diagnostic cycle. Unit completed cycle as it should. Spoke with customer about proper loading and cycle selection. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MAH8700AWW

Near Penfield, New York 14526

Evan

Job Details: 11/29/2021

Customer stated that unit was failing to operate and would not run cycle. Unit was plugged into a GFI that was plugged into wall outlet. Found that GFI was faulty and has caused machine not to operate tested unit without GFI and unit was running through cycle as it should. Called safety team to document findings. Unit itself tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXWY02

Near Rochester, New York 14626

James

Job Details: 11/29/2021

Unit not making ice. Rh door clicking and rh switch broken off inside liner. Tested icemaker and it will not function. It overflowed and froze ceiling. Tested switch and it stuck closed. Door cam worn on rh side. Customer opted not to repair sw and door. Customer supplied icemaker. Installed icemaker and it cycled after. no warranty on part or labor. If problem persists order WP12956105 and WPW10122559

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Spencerport, New York 14559

Dave L

Job Details: 11/29/2021

Installed right hand fresh food door that was broken at the lower hinge. Freezer slides and broken at the self closures. Ordering slides. Customer paid in full. ; ordrng 1 WPW10397636 (Slide) and 1 WPW10397635 (Slide)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Canandaigua, New York 14424

Dave F

Job Details: 11/29/2021

Replaced heating element. Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 279838 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Fairport, New York 14450

Dave F

Job Details: 11/29/2021

Freezer door is closing as expected customer was worried about the gasket between the door . Told customer that seam between the door and gasket is normal and is part of the door making process . Customer instruct.

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ0

Near Webster, New York 14580

James

Job Details: 11/29/2021

Unit underbaking. Tested unit and it was getting to 330 at 350. Calibrated 10 degrees and now average is 355. Customer is to monitor if problem persists pre order igniter and W11161843; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ04

Near Pittsford, New York 14534

Steve

Job Details: 11/29/2021

Customer says there is water on floor in front center of refigerator every couple days. No ice in freezer on floor. Tested ice maker connections and water dispenser connections. Found no leak. Added water to defrost tray and waited. No leaks. The customer is going to monitor and take a picture if it happens again.

We serviced a

KENMORE DRYER

Model 110.73952102

Near Victor, New York 14564

Dave F

Job Details: 11/29/2021

Dryer does not stay running unless holding the start button . Timer is working . Start button tested good . Motor is working and the centrifugal switch on the motor is working . Door switch also tests good According to the diagram if those all check good replace control . Control is NLA customer will seek new unit .

We serviced a

GE WASHER

Model GNW128PSMWW

Near Rochester, New York 14620

Dave L

Job Details: 11/29/2021

Replaced drain pump. Filled and drained unit to verify repair. No leaks. Unit testing ok.

We serviced a

JENN AIR RANGE

Model JMW3430DP02

Near Webster, New York 14580

James

Job Details: 11/29/2021

Return with all parts ; schdld next appmnt for 12/6 MON !

We serviced a

MAYTAG REFRIGERATOR

Model MSC21C6MFZ00

Near Rochester, New York 14623

Steve

Job Details: 11/29/2021

"Repositioned the water dispenser grommet and cleaned mineral deposits for water spraying when dispenser is used. The water dispenser tested good,."

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Rochester, New York 14624

Steve

Job Details: 11/29/2021

Replaced lid latch and bezel for broken latch that fell into washer. Replaced ui for start button no always responding to touch. The washer tests good.

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Victor, New York 14564

Dave F

Job Details: 11/29/2021

Replaced lower harness and capacitor. Calibrated unit and ran auto diagnostics unit tested good.

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS05

Near Rochester, New York 14624

Steve

Job Details: 11/29/2021

Replaced control fuse and tod fuses on rear for no power to control and no heat to oven. The range tests good. No platform under oven. Recommended to not use self clean until a platform is installed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HWH00

Near Rochester, New York 14624

Steve

Job Details: 11/29/2021

Found the compressor very not and not running. Put tester start device on compressor and it started. Customer is going to monitor over next day. If unit fails to cool it will need a compressor.

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Scottsville, New York 14546

Steve

Job Details: 11/29/2021

Replaced main control for long dry times. The dryer tests good.

We serviced a

KITCHENAID OVEN

Model KOSC504ESS01

Near West Henrietta, New York 14586

Steve

Job Details: 11/29/2021

"Ordering control fuse for open fuse. ; ordrng 1 W11025102 (Fuse), dspstn on spec-tagged invntry: 1 W10803991 CNTRL- ELEC"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Scottsville, New York 14546

Steve

Job Details: 11/29/2021

Ordering basket for hole in basket. Returning with agitator also.; ordrng 1 W11178227 (Basket)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Macedon, New York 14502

James

Job Details: 11/29/2021

Replaced heater and control. Ran diagnostics and verified operation. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Honeoye Falls, New York 14472

Dave F

Job Details: 11/29/2021

Replaced Ui . Calibrated unit ran auto diagnostics unit tested good. ; dspstn on spec-tagged invntry: 1 W11170706 CONTROL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Honeoye Falls, New York 14472

Dave F

Job Details: 11/29/2021

"Compressor pulling .6 amps . Checked for leaks with nitrogen did not find any . Replaced compressor for possible insufficient compressor. Installed UV drier . vacuumed unit down past 500 microns recharged unit is now cooling as expected.; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504416 COUPLER BR 8.5X6 , 2 W11504434 COUPLER BR 6X2 , 2 W11504436 COUPLER AL BR 6X1.8 , 2 W11504445 COUPLER BR 5X4 , 2 W11506619 COUPLER , 2 W11506620 COUPLER AL 8X8 , and 2 W11506621 COUPLER BR 6 , used 1 WPW10143759 (DRIER-UV DYE) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL4

Near Irondequoit, New York 14617

Dave L

Job Details: 11/29/2021

Unit was not washing due to an open wash motor. Replaced sump and motor assembly. Unit tested ok. ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL DRYER

Model WED7990FW0

Near Rochester, New York 14612

Dave L

Job Details: 11/29/2021

Condenser was clogged causing long dry times. Removed lint and debris fromCabinet and condenser. Unit tested ok.

We serviced a

KITCHENAID RANGE

Model KSEG700EBS3

Near Fairport, New York 14450

James

Job Details: 11/29/2021

Replaced control and preheated oven successfully.

We serviced a

KENMORE DISHWASHER

Model 665.13692N412

Near Fairport, New York 14450

James

Job Details: 11/29/2021

"Unit leaking from front lip of tub. Ran unit with door removed and water overflows front lip intermittent and vent fan is leaking. Pump is functioning as spray arms are rotating. Need lower seal. Gasket and vent assembly; ordrng 1 W10849471 (Spray arm) and 1 W10909089 (Seal) and 1 WPW10469574 (Vent fan), dspstn on spec-tagged invntry: 1 W11177741 GASKET"