We serviced a
WHIRLPOOL COOKTOP
Model WFE770H0FZ1
Near Rochester, New York 14612
Dave L
Job Details: 02/11/2022
Replaced open bake element. Unit tested ok. ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AEW
Near Penfield, New York 14526
James
Job Details: 02/11/2022
Replaced control and programmed. One year warranty on repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Penfield, New York 14526
James
Job Details: 02/11/2022
"Freezer led module keeps shorting out. Replaced led and all leds began functioning. Customer is to monitor. If problem persists, replace led again along with control W11224256; dspstn on spec-tagged invntry: 1 W10695459 MODULE"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HWO
Near Webster, New York 14580
James
Job Details: 02/11/2022
Replaced bellows and cleaned filter. Tested quick wash cycle and found no leaks. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Rochester, New York 14615
Dave L
Job Details: 02/11/2022
Replaced open oven sensor. Tested ok
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Rochester, New York 14606
Dave L
Job Details: 02/11/2022
Replaced broken lid that was preventing the unit from locking. 5 year p&l warranty. ; dspstn on spec-tagged invntry: 1 W11259006 LID
We serviced a
WHIRLPOOL WASHER
Model MVWB750WQ1
Near Rochester, New York 14626
Dave L
Job Details: 02/11/2022
Customer stating unit would not complete cycles. E51 in diagnostics. Found severely worn tub bearing. Customer had unit half disassembled. Replaced bearing and removed a pile of socks from under the tub. Unit tested good. ; used 1 W10435302 (BEARING) from stock
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW4
Near Rochester, New York 14626
Dave L
Job Details: 02/11/2022
Customer canceled at the door
We serviced a
KENMORE WASHER
Model 11082172810
Near Rochester, New York 14612
Dave L
Job Details: 02/11/2022
Customer requesting the v belt be changed due to spinning issue. Another company had righted belt a few weeks ago. Found a significant amount of oil actively dripping from the transmission. Belt was tight but the motor coils not move the transmission. Transmission is begging to fail and is NLA can not recommend a repair on this one.
We serviced a
MAYTAG FREEZER
Model MFT2976AEB00
Near Webster, New York 14580
James
Job Details: 02/11/2022
Unit too warm. Partial freezer frost pattern. 120psi at 1.3amps. Drain pan full of uv dye due to sealed system leak in ff section. Ordering ff evap and compressor; ordrng 2 W11506635 (Valve)s and 2 WPW10143759 (Uv drier)s and 4 Lok54s and 2 W11506619 (Lok 8)s and 2 W11504434 (Lok6)s and 2 W10895757 (Lok65)s and 1 W10917531 (Evap sealed system) and 1 W10276644 (Compressor) and 2 W11504420 (Lok86)s
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Mendon, New York 14506
Dave F
Job Details: 02/11/2022
Dishwasher has brass fittings on heater . Ordering heater and following service pointer . ; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Rush, New York 14543
Steve
Job Details: 02/10/2022
Replaced ice maker for leaking and intermittent operation ..the ice maker tests good. ; used 1 Sh15 (Shipping) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS0
Near Rush, New York 14543
Steve
Job Details: 02/10/2022
Found the heater had been leaking at the exit points on dishwasher. Took pics of floor in front and under dishwasher. Took pics of leak residue under heater connections. Replaced heater and tested. The dishwasher tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Spencerport, New York 14559
Dave L
Job Details: 02/10/2022
"Cut off and thermal fuse are open due to a completely plugged vent. Vent tester indicating no air flow. Issue is not covered under extended warranty as the venting was never addressed since last repair. Replaced thermal fuse and cut off. No ATEC warranty offered with this repair. Venting will need to be replaced under the trailer and capped with appropriate fitting. ; ordrng 1 279816 (Cut off), used 1 WP3392519 (FUSE-THERMAL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Rochester, New York 14612
James
Job Details: 02/10/2022
"Fill tube frozen again. Icemaker test passed. Water pressure is good to unit. Defrosted fill tube and tested. Need valve. Warranty labor and sc. Parts due on return. ; ordrng 1 WPW10179146 (Valve) and 1 Sh15, dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"
We serviced a
WHIRLPOOL RANGE
Model XFG540H0AH0
Near Spencerport, New York 14559
Dave L
Job Details: 02/10/2022
"Unit will not light due to bake harness grounding incorrectly. Ordering harness/burner kit and replacing ignitor on return visit. ; ordrng 1 W10700720 (Burner/harness) and 1 Sh (Sh), dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS03
Near Bloomfield, New York 14469
Dave F
Job Details: 02/10/2022
Customer said unit was sparking . When the knobs werent turned out was sparking . Tested unit could not replicate. If problem persists order WPW10548355 switches
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Greece, New York 14626
James
Job Details: 02/10/2022
"Unit not agitating or draining. Replaced actuator and tested. Unit powers drain but not draining. Disassembled drain pump and found no obstruction. Need pump. ; ordrng 1 W10919003 (Pump), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL COOKTOP
Model KFGD500EWH04
Near Irondequoit, New York 14617
Evan
Job Details: 02/10/2022
Customer stated that unit was delivered with a dent on the left side and also a scratch on cooktop. Replaced left side panel and cooktop. There is also a scratch on the manifold. Ordering manifold ; ordrng 1 W10708334 (Manifold) and 1 W10814133 (Bezel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Victor, New York 14564
Steve
Job Details: 02/10/2022
Ordering door for broken hinge receiver causing door to not close properly. ; rqstng P&A on 1 LW10865738 (Door right BSS) and 1 W11178521 (Nameplate)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Farmington, New York 14425
Steve
Job Details: 02/10/2022
The washer is walking and banging in bulky items cycle. Ordering control for speed sensor issue. ; ordrng 1 W11322903 (Acu)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Farmington, New York 14425
Steve
Job Details: 02/10/2022
Found there was obstruction in drain line causing no drain. Removed obstruction with shop vac and the dishwasher is now draining. Cleaned the spray arms and recommended customer run hot water at sink before use for better performance. The garbage disposal is backing up so I recommended to run that prior to dishwasher use also to clear house drain.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Spencerport, New York 14559
Dave L
Job Details: 02/10/2022
The washer can not sense water level. Verified the integrity of the pressure hose. Ordering control. ; ordrng 1 W11170706 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Rochester, New York 14611
Dave L
Job Details: 02/10/2022
Customer was concerned with screws left over from last repair. Verified that the screws were not from the washer. Customer also stating the unit is still not working properly. Unit tested ok in diagnostics. Re calibrated machine and went over use and care. ; dspstn on spec-tagged invntry: 1 w11458145 CNTRL-ELEC
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW1
Near Rochester, New York 14624
Dave L
Job Details: 02/10/2022
"Customer stating that the dryer would not start. Found timer in the off position and the door not completely latched. Shut door, moved timer to 50 minutes, and started the dryer without issue. Removed 5 foot section of venting that was not needed. Airflow tested ok."
We serviced a
JENN AIR OVEN-MW COMBO
Model JMW2430WS02
Near Spencerport, New York 14559
Dave L
Job Details: 02/10/2022
Spoke to customer rescheduling with a second tech for rediagnosis.; schdld next appmnt for 2/14 MON !
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Churchville, New York 14428
Dave L
Job Details: 02/10/2022
Customer concerned with wash performance. No errors In Diagnostics. Went over use and care with the customer. Unit tested good. Ran load size calibration. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, New York 14626
James
Job Details: 02/10/2022
Unit leaking and not spinning out clothes. Found hot water valve chattering causing copper pipes to rattle. Drain hose pitched upwards causing water to splash from sink. Slow drip from water shut offs. Adjusted drain hose and calibrated. Tested unit and verified verified unit is no longer leaking. Need valve assembly for noise issue. Left water turned off. Hot and cold need to be on for unit to go through all cycles. ; rqstng P&A on 1 W11127357 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Rochester, New York 14606
Dave L
Job Details: 02/10/2022
Replaced damper due to intermittent operation. Customer to monitor.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Webster, New York 14580
Evan
Job Details: 02/10/2022
Replacing door latch due to latch failing to actuate. Replaced latch. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Macedon, New York 14502
Steve
Job Details: 02/10/2022
"Found the black wire on block at power supply. Replaced cord and the range tests good. ; used 1 Pt500 (Cord), and 1 Sh15 (Shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rochester, New York 14623
Evan
Job Details: 02/10/2022
"Customer stated that unit would not spin out no matter load size. No error codes stored. Found gear case oil on belt guard. Agitator is also seized on shaft ordering gear case , agitator and drive hub. ; ordrng 1 W11161960 (Agitator) and 1 W11454734 (Gear case) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Farmington, New York 14425
Dave F
Job Details: 02/10/2022
UI not responsive. Ordering new ui W11378949; ordrng 1 W11378949 (UI)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Macedon, New York 14502
Steve
Job Details: 02/10/2022
Ordering caps burner and orifice holder for right front not lighting. ; ordrng 1 W11435630 (Burner) and 1 W11435570 (Caps)
We serviced a
WHIRLPOOL FREEZER
Model WRB329DMBW01
Near Rochester, New York 14606
James
Job Details: 02/10/2022
Unit delivered with scratches on doors and handles. Ff liner has discoloration where packing tape was. Called techline. Sr7732936845 they said to replace doirs and attempt to remove stain in liner with goo gone. Customer doesn't want to repair and wants unit replaced. Told them to contact customer service. ; rqstng P&A on 1 13107553SQ (Door) and 1 W11459378 (Handle) and 1 W11223753 (Badge) and 1 13109223SQ (Freezer door) and 1 W10803532 (Freezer handle) and 1 WPW10534165 (Grille) and 1 WPW10464769 (Module)
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Brighton, New York 14620
James
Job Details: 02/10/2022
Unit leaking from hole in bellows. Inspected dispenser for leaks. Need bellows and software update on ACU. ; ordrng 1 W11314648 (Bellows) and 1 Sh15 and 1 Xxxxxx (Acu reflash)
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEMMWW00
Near Rochester, New York 14621
James
Job Details: 02/10/2022
Unit not cooling due to failed evap fan. Need fan motor; ordrng 1 WP2315539 (Fan) and 1 Sh15
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, New York 14623
James
Job Details: 02/10/2022
Wheels broken off adjusters. Replaced both rack adjusters. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Pittsford, New York 14534
Dave F
Job Details: 02/10/2022
Compressor not running pulling 8 amps . Found dye in drain pan and running down the steel line from the cabinet. Checked evap area no dye found in there . 23 psi on high and low side of the unit .called techline SR 7732936834 techline said to check unit with nitrogen 140 . Didnt see any leaks when pressured up but definitely has dye coming from that side . Unit smells like compressor burn out and oil in the system . Called techline. Unit was deemed unrepairable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, New York 14605
Steve
Job Details: 02/10/2022
Replaced Evaporator fan for not cooling in fresh food section. The refigerator tests good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, New York 14625
Dave F
Job Details: 02/10/2022
"-24 on low side 76 on high side 15 when equalized . Unit has a low side leak . Filled unit with nitrogen 140 psi . Found leak on the evaporator. Replaced evaporator and compressor. Vacuumed unit down below 500 microns and recharged unit .unit is now cooling .; dspstn on spec-tagged invntry: 2 W11506635 VALVE 1/4' 1 WPW10143759 DRIER-UV DYE , 2 W11504416 COUPLER BR 8.5X6 , 2 W11504420 COUPLER 8X6 , 2 W11504434 COUPLER BR 6X2 , 2 W11504436 COUPLER AL BR 6X1.8 , 2 W11504445 COUPLER BR 5X4 , 2 W11506620 COUPLER AL 8X8 , 2 W11506621 COUPLER BR 6 , 2 W11506623 COUPLER BR 10.5X8 , and 2 W11504415 COUPLER BR 8.5X8"
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XBL00
Near Pittsford, New York 14534
Dave F
Job Details: 02/10/2022
Customer is having same issue .Called techline SR 7732934513 ordering module and all burners .; ordrng 1 W10857232 (module) and 2 WPW10396548 (hotplate)s and 1 W10396547 (hotplate) and 1 WPW10396549 (hotplate)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Canandaigua, New York 14424
Dave F
Job Details: 02/10/2022
Installed new wash pump and now the wash pump is pulsing checked voltage to unit 119 volts .. Checked voltage coming from control to pump and found its jumping around . Unit needs new control board W11087226 ; ordrng 1 W11087226 (control elec)
We serviced a
WHIRLPOOL OVEN
Model KEBS208SSS04
Near Pittsford, New York 14534
Evan
Job Details: 02/10/2022
Customer stated that oven will not heat correctly. Found that bake element tested open causing issue. Ordering bake and broil element ; ordrng 1 WP9760774 (Broil element) and 1 WPW10207398 (Bake element)
We serviced a
KITCHENAID REFRIGERATOR
Model KDFE104TWH
Near Pittsford, New York 14534
Steve
Job Details: 02/10/2022
Uninstalled and reinstalled due to dishwasher fell off shims and drain hose wrapped around sump and holding power supply wires. The dishwasher tests good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Rochester, New York 14607
James
Job Details: 02/10/2022
Unit not dispensing ice. It appears ice clogsged dispenser and froz together into a clump. Defrosted dispenser and tested icemaker assembly. Unit functions properly. Customer going to order their own filter. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY
We serviced a
KENMORE WASHER
Model 11026962500
Near Rochester, New York 14618
Evan
Job Details: 02/10/2022
Customer stated that unit was not level since repair. Found that front feet needed to be adjusted. Adjusted front feet. Tested unit in high spin. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW 0
Near Rochester, New York 14610
Evan
Job Details: 02/10/2022
Customer stated that unit would not open door. Stated f24 code was flashing. Code relates to pressure system fault. Unit will not stop running drain pump even though pump is empty and pressure switch is clear. Called techline. SR: 7732940920 techline agent stated that control & switch will need to be replaced. Customer is contacting manufacturer. Below is a quote for repair if customer wants to proceedSwitch (W11044866) $22.00Control ( W11574592) $294.00S&H $15.00 Labor $90.95 Collected service call fee for now
We serviced a
CROSLEY WASHER
Model CRD1812TB
Near Rochester, New York 14621
Evan
Job Details: 02/10/2022
Customer stated that unit was delivered Saturday and did not work once plugged in. Removed back panel to inspect control. Once technician moved unit could see cockroaches climbing out from behind back panel. Advised customer to contact store
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Bloomfield, New York 14469
Dave F
Job Details: 02/10/2022
Door isnt staying closing and clicking. Adjusted the door hinge and set screws . Door is now staying closed .
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rochester, New York 14623
Evan
Job Details: 02/10/2022
"Customer stated that unit would not spin out no matter load size. No error codes stored. Found gear case oil on belt guard. Agitator is also seized on shaft ordering gear case , agitator and drive hub. ; ordrng 1 W11161960 (Agitator) and 1 W11454734 (Gear case) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, New York 14623
James
Job Details: 02/10/2022
Wheels broken off adjusters. Replaced both rack adjusters. Unit functions properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Newark, New York 14513
Chuck G
Job Details: 02/09/2022
Customer stated that water was leaking from the front of the unit. I ran a diagnostic and noticed that water was leaking from the left side of the dispenser. There is a service pointer on this issue. Ordering dispenser ; ordrng 1 W11524105 (Dispenser)
We serviced a
AMANA DISHWASHER
Model ADB1400AGF3
Near Marion, New York 14505
Chuck G
Job Details: 02/09/2022
Customer stated that they found water on the floor in front of the dishwasher door. I inspected unit while running a normal wash cycle and could not find a leak from the unit. No codes. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Shortsville, New York 14548
Chuck G
Job Details: 02/09/2022
"Customer stated that the unit would not go into a spin. I put the unit into a diagnostic test cycle and heard the basket trying to catch when it shifted into spin. Inspected cam and gear case and found no issues with either. I have to brake off wash plate in order to replace the Hub. Ordering Hub and Wash plate. ; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub), dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Bloomfield, New York 14469
Dave F
Job Details: 02/09/2022
Unit is having different issue than before the drain tube duck bill was clogged. Cleared duck bill and defrosted unit and drain . Unit tested good .. if problem persists order W11190084
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Canandaigua, New York 14424
Dave F
Job Details: 02/09/2022
"F9E1 long drain error code .. found the drain filter was plugged . Cleared filter tested unit , tested good . Drain pipe is not draining and overflowing."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB3
Near Clifton Springs, New York 14432
Dave F
Job Details: 02/09/2022
Replaced right front switch for element not working . Tested unit . Tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Newark, New York 14513
Dave F
Job Details: 02/09/2022
Freezer not defrosting . Lights in freshfood are not working . Freezer led out . Customer didnt want to fix led . Wired the led wires together lights in freshfood are working now . Replaced defrost thermistor in freezer and defrosted the unit . . Unit tested good . If problem persists order WPW10675033 control . ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS00
Near Rochester, New York 14616
James
Job Details: 02/09/2022
Panel cracked. Replaced panel and inspected. Tested ui and verified operation.
We serviced a
WHIRLPOOL DRYER
Model MGD8630HC1
Near Hilton, New York 14468
Dave L
Job Details: 02/09/2022
Replaced console. Unit tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Hilton, New York 14468
Dave L
Job Details: 02/09/2022
Replaced left side ff door due to scratch.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW4
Near Rochester, New York 14626
James
Job Details: 02/09/2022
Replaced gearcase and wash plate. Calibrated and ran diagnostics cycle successfully. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near West Henrietta, New York 14586
Steve
Job Details: 02/09/2022
Found bearing is very loud in spin. Quoted for bearing replacement. Customer is going to decide on repair. ; rqstng P&A on 1 W10435302 (Bearing) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Pittsford, New York 14534
Steve
Job Details: 02/09/2022
Found the ice maker hole that holds bail arm is worn and arm is falling out of hole. Bent bail arm to keep it in place. If problem persists preorder ice maker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Irondequoit, New York 14609
James
Job Details: 02/09/2022
Unit turns off for long periods of time and temperature rises and freezer thaws out. Unit begins cooling again on its own. Called techline sr7732926862. They said to check for loose connections and power coming in and thats not it to replace user interface. Tested unit with 122v with proper polarity. Req control and ui. ; rqstng P&A on 1 W11035836 (Control) and 1 W11082783 (Ui)
We serviced a
KENMORE DISHWASHER
Model 66513862K601
Near Rochester, New York 14620
Evan
Job Details: 02/09/2022
Customer stated that unit was making noise. Found that spray arm is detached causing noises reattached spray arm ran unit to confirm function. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AEW
Near Penfield, New York 14526
James
Job Details: 02/09/2022
Ui flashes and resets every few seconds. Contro board failure. Ordering control. Unplugged unit. ; ordrng 1 W10890094 (Control) and 1 Sh15
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Hilton, New York 14468
Dave L
Job Details: 02/09/2022
Installed lower spray arm. Tested unit in diagnostics. Checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brockport, New York 14420
Dave L
Job Details: 02/09/2022
"Unit was dispatched for draining issues. Drain circuit tested good from control. Found low water error. Valves checked ok. The machine was most likely not connected to hot water. All functions testing ok. ; (created new UIS, deleted prior attachment to UisID 71904)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, New York 14611
Evan
Job Details: 02/09/2022
Customer stated that agitator was loose and clothing was ripping. Upon arrival found bolt for agitator bolt was missing. Discovered bolt in bottom of tub. Reattached bolt and tested unit. Ran diagnostic cycle. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC450XW3
Near Walworth, New York 14519
James
Job Details: 02/09/2022
Unit leaking underneath and not finishing cycle. Tachometer test failed and unit leaking from gearcase. Need actuator and gearcase. Customer denied repair
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LZ0
Near North Chili, New York 14514
Evan
Job Details: 02/09/2022
Customer stated that unit is displaying f6e1 code. Codes relates to range over desired temp. Found that unit is heating as soon as oven is plugged in. Control is causing issue. Ordering control ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spencerport, New York 14559
Dave L
Job Details: 02/09/2022
Customer provided a video of the intermittent noise. Inspected cam and drive pulley for wear. No visible wear. Suspecting rounded off gear inside gearcase. Ordering gearcase and agitator ; ordrng 1 W11423758 (Gear case) and 1 W11395428 (Agitator) and 1 W11510461 (Wash plate)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Rochester, New York 14624
Dave L
Job Details: 02/09/2022
Customer has already received service. ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model LCE4332PQ1
Near North Chili, New York 14514
Evan
Job Details: 02/09/2022
Customer stated unit was leaking water excessively. Found small crack in plastic tub that is causing issue. Replacement part has been discontinued. Collecting service call fee
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Webster, New York 14580
James
Job Details: 02/09/2022
Unit intermittently freezing fresh food section. Tested diagnostics and fan spinning very slow. Need evap fan. ; ordrng 1 W11396715 (Fan) and 1 WP2169142 (Fan blade)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rochester, New York 14605
Steve
Job Details: 02/09/2022
"Found power to evap fan but its not running causing warm temp in fresh food section .,.ordering fan. ; rqstng P&A on 1 WP2315539 (Evap fan)"
We serviced a
GE WASHER
Model GTW490ACJWS
Near Rochester, New York 14621
Steve
Job Details: 02/09/2022
"Tested washer in diagnostics and could not recreated any abnormal noises during spin, drain or agitate. Recommended video from customer if problem persists."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Rochester, New York 14615
Steve
Job Details: 02/09/2022
"Found open sensor causing f3 error and preventing bake. Ordering sensor; ordrng 1 WPW10181986 (Sensor), dspstn on spec-tagged invntry: 1 12001655 SENSOR 3' and 1 12001656 SENSOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pittsford, New York 14534
Dave F
Job Details: 02/09/2022
"Replaced compressor.uv drier . Vacuumed unit down and recharged unit . Unit is now cooling as expected.; dspstn on spec-tagged invntry: 1 W11506635 VALVE 1/4' 1 WPW10143759 DRIER-UV DYE , 2 W11504416 COUPLER BR 8.5X6 , 2 W11504434 COUPLER BR 6X2 , 2 W11504436 COUPLER AL BR 6X1.8 , and 2 W11504445 COUPLER BR 5X4"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Rochester, New York 14606
Dave L
Job Details: 02/09/2022
Unit will not make ice due to a frozen fill tube heater. Quoted for heater. Customer will let us know when they are ready to proceed. ; rqstng P&A on 1 W11087201 (Heater)
We serviced a
WHIRLPOOL DRYER
Model WED9550WL1
Near Rochester, New York 14626
Evan
Job Details: 02/09/2022
Customer stated that unit was producing noise while in use. Discovered that idler pulley was seized causing issue. Replaced idlers and rollers using repair kit. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Webster, New York 14580
Evan
Job Details: 02/09/2022
Customer stated that unit was failing to wash properly still after last visit with technician. Found that drain hose was hanging too low causing unit not to fill properly. Adjusted drain hose and tested unit again. Unit tested good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PF1
Near Webster, New York 14580
James
Job Details: 02/09/2022
Replaced evap fan and verified operation. Unit functions properly. One year warranty on repair.
We serviced a
KITCHENAID OVEN
Model KODE507EBS02
Near Brighton, New York 14610
James
Job Details: 02/09/2022
Called techline sr 7732932143. Unit still having same issues. Techline said its either ui or harness going to ui. Ordering parts. ; ordrng 1 W10916763 (Ui) and 1 W11136133 (Harness)
We serviced a
AMANA RANGE
Model AER6303MFW2
Near Irondequoit, New York 14609
Evan
Job Details: 02/09/2022
Customer stated that cooktop had cracked. Found that unit cracked directly over back left burner and eventually spread across entire cooktop. Quoted customer to replaced cooktop. Customer is going to inquire with manufacturer about possibly covering cooktop. Collecting service call fee for now
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Rochester, New York 14616
Dave L
Job Details: 02/09/2022
Replaced worn drive hub due to unit not spinning. Calibrated and tested ok; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Rochester, New York 14616
Dave L
Job Details: 02/09/2022
Replaced damaged wash basket. Tested and calibrated ok.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Irondequoit, New York 14617
Steve
Job Details: 02/09/2022
"Found hinges are over extended. Ordering hinges. ; ordrng 1 W11376139 (Hinge left) and 1 W11371722 (Hinge right) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 WP3389441 CATCH"
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Rochester, New York 14617
Steve
Job Details: 02/09/2022
"Found main control with bad relay causing no operation, ordering control; ordrng 1 W11537223 (Control), rqstng P&A on 1 Sh15 (Shipping)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Rochester, New York 14611
Chuck G
Job Details: 02/08/2022
"Customer stated that the unit would not start a cycle. Unit is getting proper voltage. I put the unit into a diagnostic mode and found that unit was not getting water. I checked all connections on the control and water valve, found a loose connector control. I made sure all connections where correct. I tested unit , unit tested good."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Rochester, New York 14624
Chuck G
Job Details: 02/08/2022
"Replaced Hub, basket and wash plate. Put unit into diagnostic test mode and a drain and spin cycle and it operated normally. Unit tested good ; dspstn on spec-tagged invntry: 1 W10528947 HUB"
We serviced a
MAYTAG WASHER
Model MHW7000AW0
Near Rochester, New York 14618
Chuck G
Job Details: 02/08/2022
"Customer stated that there was a brown out or outage and the unit would not turn on after that. I checked the voltage going to the unit and then at the board, voltage is good. I unplugged and reset the unit, and the unit powered on. I ran a diagnostic test cycle and started a normal cycle in which the unit ran normally. No error codes. Unit tested good ; dspstn on spec-tagged invntry: 1 W10445519 CCU"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Fairport, New York 14450
Chuck G
Job Details: 02/07/2022
"Customer stated that the unit is not draining. I inspected the drain pump and cleaned out obstructions, tested drain pump and it did not drain. Found drain pump is water logged and pump is getting power. Ordering drain pump. ; ordrng 1 WPW10348269 (Drain pump)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Walworth, New York 14568
Chuck G
Job Details: 02/07/2022
"Customer stated that dishwasher was not draining. I verified that the unit would not drain, pump was not running. I inspected drain pump and discovered that a mouse had chewed through the harness on the drain pump. I spliced the wire going to drain pump. I explained to the customer that they have to take care of there mouse problem or it will happen again. Tested unit and unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Macedon, New York 14502
Chuck G
Job Details: 02/07/2022
"Customer stated that pods are not releasing , dishes are not coming out clean and that they are finding rust particles in the unit. I checked for error codes, no stored codes. I ran a diagnostic cycle which it completed successfully, the soap dispenser was open upon completion. I did hear the stay arms moving and slashing water around. I did notice some hard calcium stain which indicates hard water but i could not find the source of the surface rust stains. As far as operation the unit tested good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, New York 14564
Chuck G
Job Details: 02/07/2022
"Customer stated that the units console was unresponsive and they saw a F2E2 error code. I verified code , unplugged unit and checked the connections on the control. I powered unit up and console was now responding, put unit into diagnostic test mode and it completed cycle successfully. I ran a quick wash cycle and it also completed cycle successfully. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Geneva, New York 14456
Chuck G
Job Details: 02/04/2022
"Replaced door strike. Tested unit , unit tested good ; dspstn on spec-tagged invntry: 1 W11394572 DOOR LATCH and 1 W11457841 STRIKE"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW2
Near Geneva, New York 14456
Chuck G
Job Details: 02/04/2022
"Installed new console but still had the same symptom, uninstalled new console and reinstalled old console. Tested lid lock and the lid lock is faulty. Replaced lid lock. Unit tested good ; used 1 W10810403 (Lid lock) from stock"