Near Rochester, NY 14625
Dave F
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL KRFC302EPA Replaced ice maker due to leaking . Cycle unit . No water dripping . Tested unit . Tested good .
Near Webster, NY 14580
Dave F
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Light in freezer was not working . Checked had power going to light . Replaced light from truck stock .
Near Webster, NY 14580
Dave F
Job Details: 06/28/2019
REFRIGERATOR AMANA AFD2535DEW Freezer frosted over. Tested heated in diagnostics. Turned on meaning the bi metal is good and the heater is good as well . The jazz board is not tell the unit to go in to defrost . Defrosted unit and replaced jazz board . Put unit in force defrost .Unit Tested good .; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ
Near Rochester, NY 14610
Dave F
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KFCS22EVMS8 Ice maker not working . Tried to cycle would not cycle . Replaced ice maker . Ice maker cycled and called for water and fill up . Tested good.; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER
Near Rochester, NY 14618
Dave F
Job Details: 06/28/2019
REFRIGERATOR MAYTAG MFF2258VEB4 Ice maker not cycling . Replaced ice maker and checked water pressure . Water pressure was low . Found the water shut off. Closed it and reopened it .. ice maker cycled. Tested good .; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER
Near Rochester, NY 14625
Dave F
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM99 Fresh food door had a blemish from the factory . Replaced fresh food door . Heated door gasket to get s good seal . Door is not sealing good and unit is working as expected.
Near Geneseo, NY 14454
Steve
Job Details: 06/28/2019
DRYER MAYTAG MEDX655DW1 Found the vent at the exterior of the house had a screen and it was plugged. Removed lint and screen. The vent has the flaps on it behind the screen. the dryer tested good.
Near Pittsford, NY 14534
Dave F
Job Details: 06/28/2019
COOKTOP KITCHENAID KICU509XBL F47 error code . Power supply board error . Replaced board . Tested unit after replacement. Unit tested good .
Near Canandaigua, NY 14424
Dave F
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Right hand fresh food section door not being detected when shut . Went into diagnostics. Tested door switch tested good . Found the right door was not aligned correctly and causing the door to not make full contact with door switch . Made adjustments to door . Door is now closing properly and being recognized when shut . Tested good .
Near Caledonia, NY 14423
Steve
Job Details: 06/28/2019
WASHER MAYTAG MVWX655DW1 Replaced main control for erratic operation and no power to console. Calibrated and tested washer and it tests good.
Near Rochester, NY 14610
Shaiman
Job Details: 06/28/2019
WASHER WHIRLPOOL WFW9150WW01 "F9E1 Error code stored. Unit was full of water on arrival. Drain pump was clogged with debris. Removed debris, unit testing good."
Near Rochester, NY 14623
Shaiman
Job Details: 06/28/2019
DRYER MAYTAG MGDC415EW Replaced start switch. Unit testing good.
Near Fairport, NY 14450
Shaiman
Job Details: 06/28/2019
WASHER MAYTAG MVWC416FW0 "Customer concerned about unit not turning on and making a strange noise. Unit was not turning on upon arrival. After unplugging then plugging the unit back in, the machine turned on. F1E1 error code stored. Successfully completed an auto test with no issues. Could not identify anything out of the ordinary. Customer monitor."
Near Farmington, NY 14425
Shaiman
Job Details: 06/28/2019
WASHER MAYTAG MVWX655DW0 Machine will not spin at full speed. Splines in the hub were worn out. Replaced hub and calibrated. Unit testing good. ; used 1 W10528947 (HUB) from stock
Near Hilton, NY 14468
Dave L
Job Details: 06/28/2019
REFRIGERATOR MAYTAG MFF2258FEZ01 Customer played recording of noise and had located damper in ff section. Replaced damper. Fridge runs quietly now. Customer to monitor.; used 1 WPW10594330 (CONTROL) from stock
Near Rochester, NY 14626
Dave L
Job Details: 06/28/2019
REFRIGERATOR AMANA ABB1921BRW00 A stuck relay on the jazz board was preventing defrost. Defrosted coil and replaced the jazz board.
Near Webster, NY 14580
Evan
Job Details: 06/28/2019
DISHWASHER KITCHENAID KUDS30IXSS4 Replacing adjusters due to units old adjuster wheels falling off causing rack not to glide properly. Replaced adjusters. Unit tested good S23010
Near Marion, NY 14505
Evan
Job Details: 06/28/2019
DISHWASHER MAYTAG MDB8949SAB1 Customer stated that unit was acting very erratic and would start cycle on its own. Removed user interface to inspect. Discovered silver migration on ribbon cable. This is causing issue. Called techline s25462S code to cover part cost.Installed new user interface. Ran test cycle.Unit tested good
Near East Rochester, NY 14445
Evan
Job Details: 06/28/2019
DRYER ROPER REX4634KQ2 Customer stated unit would not run. Upon inspection discovered that thermal fuse tested open. Replaced fuse. Ran test cycle. Unit tested good. Recommending to customer to have vent cleaned due to tech noticing build up while removing vent to access back panel. ; used 1 WP3390719 (FUSE-THERMAL) from stock
Near Fairport, NY 14450
Dave F
Job Details: 06/28/2019
MICROWAVE WHIRLPOOL GMC275PDB6 Microwave not heating . The unit is a built in . Ordering diode and transformer and magnetron . Not charging for parts until unit is pulled out and verified that those parts are needed . ; ordrng 1 WP4375286 (transformr) and 1 WPW10687786 (diode)
Near Fairport, NY 14450
Dave L
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 Capillary tube in fresh food section was loud when cooling. Fashioned a larger muffler to dampen sound. Unit is much more quiet.
Near Canandaigua, NY 14424
Shaiman
Job Details: 06/28/2019
WASHER MAYTAG MVWB765FW3 Replaced valve. Repair successful.
Near Penfield, NY 14526
Evan
Job Details: 06/28/2019
OVEN KENMORE 790.9602041 Replacing bake element due to unit failing to heat oven cavity. Replaced element. Ran test preheat. Unit tested good
Near North Chili, NY 14514
Steve
Job Details: 06/28/2019
REFRIGERATOR AMANA AFB2534DEW Found a piece of insulation in the condenser fan causing unit to not cool off compressor. Clenaed coils Removed back wall of freezer and the evaporator was partially obstructed with frost. Removed frost. The refrigerator is cooling now.
Near Webster, NY 14580
Dave L
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Replaced co press or and evaporator due to u it not cooling. Unit began cooling after install.
Near Webster, NY 14580
Dave L
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Gasket had been replaced on the previous visit.
Near Webster, NY 14580
Dave L
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KBFS22EWMS7 Connectors to dual valve were not completely seated. Reconnected valve and tested water and ice. Unit testing good.
Near Webster, NY 14580
Dave L
Job Details: 06/28/2019
DRYER MAYTAG LDE9804ACL Dryer was tumbling but not heating. Fuse was closed but element was open. Replaced element. Dryer worked ok.
Near Webster, NY 14580
Dave L
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT541SZHV00 Found small gap on lower portion of new door gasket. Molded with heat unit sealed. Pictures taken of condensation. Customer to monitor frost. Called techline to document. Sr7724964399
Near Webster, NY 14580
Dave L
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KFIS29BBWH00 Found unit with a frozen ice maker fill tube. Thawed tube
Near Rochester, NY 14621
Evan
Job Details: 06/28/2019
RANGE FRIGIDAIRE FGGF3047TFA Installing new knobs and burner caps due to unit missing caps and knobs upon arrival. Also replaced griddle due to unit missing griddle. Installed knobs. Installed burner caps. Missing burner cap for center burner. Ordering burner cap ; ordrng 1 316559604 (OVAL BURNER CAP)
Near Rochester, NY 14612
Steve
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Found ice bucket was not in correct position causing ice to fall to freezer floor. The coils were plugged with lint. The unit had poor water flow. The customer is going to replace saddle valve. The doors are clicking when opened. The clicking is from the door moving on the cam. The refrigerator tests good.
Near Rochester, NY 14617
Steve
Job Details: 06/28/2019
DISHWASHER KITCHENAID KDTE334DSS Found wire connection to motor came loose causing no operation. Fastened and secured connection and the dishwasher tested good.
Near Newark, NY 14513
Evan
Job Details: 06/28/2019
OVEN WHIRLPOOL WFG320M0BB2 "Customer stated unit would not ignite oven or broiler. Upon inspection checked voltage at ignitor. Ignitor was receiving 120v but failing to glow. Ignitor is failing. Ordering ignitor; ordrng 1 W11176454 (IGNITOR ), dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"
Near Scottsville, NY 14546
Steve
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KSR125FNTB Found coils were plugged and door not aligned. Aligned doors. And cleaned coils. The rip on gasket is rather small. The cam is starting to wear but no noise and door is opening and closing properly.quoted customer and he decided to not repair.
Near Manchester, NY 14504
Evan
Job Details: 06/28/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Customer stated upper rack was falling down. Upon inspection discovered that wheel racks had become detached from upper rack and track stop from upper rack was missing on left side. Reinstalled wheel racks on to rack. Reinstalled right side track stop clip. Unit is missing left side track stop. Can ship part to customer. Unit tested good otherwise; ordrng 1 WPW10082861 (SHIP TO CUSTOMER )
Near Scottsville, NY 14546
Steve
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT5L1SMYF00 Found plugged defrost drain. Removed ice and added heat probe to prevent ice build up in drain. The refrigerator tests good.
Near Rochester, NY 14624
Steve
Job Details: 06/28/2019
FREEZER WHIRLPOOL WRX735SDHZ01 29 degrees in ff 0 in freezer ordering user interface and thermistor for to cold in ff section ; ordrng 1 12791417SP (thermistor) and 1 W11265135 (USER INTEFACE)
Near Ontario, NY 14519
Dave L
Job Details: 06/28/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 "Installed pump. However, water intake line was cross threaded onto water intake valve. Ordering new valve. ; ordrng 1 WPW10327249 (water intake valve)"
Near Rochester, NY 14622
Shaiman
Job Details: 06/27/2019
WASHER MAYTAG MVWX600XW0 F7E1 F7E7 F7E5 codes. Replaced shifter. Repair successful.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
Near Caledonia, NY 14423
Steve
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Replaced evaporator fan motor for not running. Caulked the framed where cabinet meets liner. The refrigerator tests good. ; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP
Near West Henrietta, NY 14586
Steve
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV00 Found the fill tube on ice maker was plugged with ice causing no ice production. Removed ice and tested ice maker. The icemaker filled with water properly. The refrigerator tested good
Near Rochester, NY 14604
Shaiman
Job Details: 06/27/2019
WASHER MAYTAG LAT9400AAW Frozen transmission is resulting in burning smell and unit not spinning. Customer declined further repair.; dspstn on spec-tagged invntry: 1 12112425 BELT KIT
Near North Chili, NY 14514
Shaiman
Job Details: 06/27/2019
DISHWASHER WHIRLPOOL WDF520PADW0 Replaced control. Repair successful.
Near Spencerport, NY 14559
Shaiman
Job Details: 06/27/2019
DRYER MAYTAG MED5630HW0 Customer concerned with a squeaking noise. Installed repair kit and leveled unit. Customer is satisfied; unit testing good.; used 1 4392067 (REPAIR KIT) from stock
Near Canandaigua, NY 14424
Evan
Job Details: 06/27/2019
DISHWASHER MAYTAG MDB8959SFZ4 Replacing door gasket due to unit leaking from left corner of door. Replaced gasket. Ran multiple test cycle. Also adjusted door strike. Unit tested good ; used 1 W10300924V (GASKET) from stock
Near Bloomfield, NY 14469
Evan
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW4816FW2 Customer stated items were getting stuck below agitator. Upon inspection discovered that agitator bolt was extremely loose causing issue. Tightened bolt. Ran diagnostic cycle. Unit tested good
Near Farmington, NY 14425
Evan
Job Details: 06/27/2019
RANGE WHIRLPOOL WFC310S0EB3 Replacing control due to unit not heating during bake cycle. Replaced control. Ran preheat to 350. Unit tested good
Near Honeoye Falls, NY 14472
Evan
Job Details: 06/27/2019
DISHWASHER MAYTAG MDB7749SBM2 Replacing user interface due to interface acting erratically causing customer not to select cycle function. Replaced UI. Ran test cycle. Tested all functions. Unit tested good
Near Pittsford, NY 14534
Evan
Job Details: 06/27/2019
DISHWASHER WHIRLPOOL WDT720PADM1 Customer stated that door was falling down when opening. Adjusted door spring to provide more tension on door when opening. Unit tested good
Near Ontario, NY 14519
Dave F
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL MFB2055YEM00 Replaced gasket on fresh food right hand door . The reason the gasket is tearing or falling off is because the liner between the liner is separating . Installed new gasket as best as I could . Customer will monitor.
Near Ontario, NY 14519
Dave F
Job Details: 06/27/2019
MICROWAVE MAYTAG MMV5208WB1 Replaced vent on top due to where the screw was it was cracked and no longer able to hold . Replaced due to last repair .
Near Ontario, NY 14519
Dave F
Job Details: 06/27/2019
REFRIGERATOR JENN AIR JF42NXFXDE00 Freezer door not sealing causing moisture to get in and freezer the bail arm . Adjusted the freezer door and heated the gasket to make sure everything is sealing . Reset filter light will not turn off try the reset filter button in options with no luck . Power cycled unit that got the reset filter light to turn off . Everything is working as expected.
Near Webster, NY 14580
Dave F
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRT311FZDT01 "Freezer section was frosted over from moisture getting in. Service pointer W10916291A . Replaced fan blade with what is in the service kit and sealed cabinet, also used foam around the bottom . Door seals are sealing all the way around on the fresh food section and freeze . Tested heater tested good . Unit is working as expected."
Near Rochester, NY 14610
Dave F
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL W9RXXMFWS00 Evaporator fan was dead . Had power going to fan . Replaced fan unit is now cooling as expected . Refrigerator was making noise after turning unit on . Sounded like the refrigerant moving around now that the fan is working . Unit was on when I arrived .; dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP
Near Henrietta, NY 14467
Steve
Job Details: 06/27/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Found the fresh food section defrost drain was restricted. Removed restriction and cleared ice. The refrigerator tested good.
Near Penfield, NY 14526
Evan
Job Details: 06/27/2019
DISHWASHER WHIRLPOOL WDF560SAFT2 "Customer stated unit is shutting off mid cycle. Upon arrival checked for error codes. No codes were present. Ran test cycle. Unit completed cycle as it should. After running test cycle attempted to start normal wash cycle. Unit shut off after 1 min of operation. Checked voltage at junction box. Unit is receiving consistent 120v but control is not responding to commands. Ordering control ,UI and harness ; ordrng 1 W10834774 (HARNESS ) and 1 W10874370 (USER INTERFACE (WHITE ) ) and 1 W11306302 (CONTROL )"
Near Macedon, NY 14502
Evan
Job Details: 06/27/2019
DRYER MAYTAG MGDX655DW2 Installed new thermostat due to unit burning clothing while running. Discovered that unit was never converted to LP. Ordering LP conversion kit and and replacement vent. ; ordrng 1 279980 (VENT) and 1 49572A (LP CONVERSION KIT )
Near Webster, NY 14580
Steve
Job Details: 06/27/2019
REFRIGERATOR MAYTAG MFI2570FEW01 Customer complained of freezing in fresh food section. Found the wine coolers were next air damper. Instructed customer that the air is very cold Moved food in refrigerator around to let air flow between shelves. Replaced gasket around damper to prevent cold air from entering fresh food section
Near Rochester, NY 14609
Steve
Job Details: 06/27/2019
DRYER GE DBVH520G The dryer will run for a minute or two and shut off. The drum light stays on. Tested in air dry also and unit shuts off. Tested temps while it was running and they only got to 170 before it shut off. The dryer needs a blower and motor.
Near Spencerport, NY 14559
Dave L
Job Details: 06/27/2019
DISHWASHER KITCHENAID KUDK03ITBL1 Unit was leaking due to an oversuds condition. Recomending changing detergent brands. Cleared suds with vegetable oil.
Near Rochester, NY 14624
Dave L
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE03 Replaced incorrect freezer fan blade that was causing ice temp issues. Adjusted freezer door that was allowing air to infiltrate. Customer to monitor.
Near Hilton, NY 14468
Dave L
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Reinstalled bail arm that had come off. Unit testing good.
Near Rochester, NY 14625
Dave F
Job Details: 06/27/2019
MICROWAVE IKEA IBMS1455DS00 Microwave when turning on clicks off and doesn't start heating called techline SR 7725198185 . Techline suggested replacing all switches ordering switches. ; ordrng 3 W10211972 (switch)s
Near Rochester, NY 14622
Dave L
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRF560SMYH04 Replaced damaged door. Unit tested good. Cleared drain tube.
Near Rochester, NY 14612
Dave L
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KSRB25QGSS01 Ice maker fill tube was frozen. Pulled unit out to thaw. Unit tested good.
Near Rochester, NY 14620
Steve
Job Details: 06/27/2019
RANGE FRIGIDAIRE LGGF3043KFP Cleaned burner for not lighting. The spark is good. The cooktop tests good.
Near Rochester, NY 14619
Steve
Job Details: 06/27/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced bail arm to ice maker for making to much ice. The ice maker tested good.
Near Rochester, NY 14625
Dave F
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW7800XW4 Washer lid is broken due to the spring loaded hinge failing . The right hinge has one of the screws broken inside it . Would need both hinges . Lid and screws to properly repair unit .; rqstng P&A on 4 WPW10078270 (screw)s and 1 WPW10305275 (hinge) and 1 WPW10305276 (hinge)
Near Rochester, NY 14618
Evan
Job Details: 06/27/2019
DISHWASHER KITCHENAID KUDE20IXSS8 Customer stated top rack was falling down. Upon inspection discovered that adjuster wheels had broken causing issue. Replaced adjusters. Unit tested good
Near Rochester, NY 14618
Dave F
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRF540CWHW00 "Gaskets on both doors were rip due to normal wear and tear, replaced both . Found the refrigerator wasn't very level and the doors were uneven. Adjusted the legs to the refrigerator and the doors are no even . Refrigerator is working as expected and sealing as expected."
Near Rochester, NY 14623
Steve
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW4900AW0 "Found the transmission is loud and cam is grinding. Quoted for gear case and cam replacement. The customer is going to replace. ; rqstng P&A on 1 W10721967 (CAM) and 1 W11035747 (gearcase), dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID"
Near Webster, NY 14580
Dave L
Job Details: 06/27/2019
REFRIGERATOR MAYTAG MFI2570FEZ05 Customer turned water off during vacation and water tube froze up. Ordering new water tube.; ordrng 1 67006317 (tube-water)
Near Groveland, NY 14462
Steve
Job Details: 06/27/2019
WASHER MAYTAG MVWB835DW3 Found communication error from control to UI. Ordering control and ui; ordrng 1 W11115285 (panel-cntl) and 1 W11170706 (CONTROL) and 1 W11199207 (HARNESS)
Near Rochester, NY 14626
Shaiman
Job Details: 06/25/2019
DRYER WHIRLPOOL WED7500GC0 Replaced door components. Repair successful.
Near Webster, NY 14580
Steve
Job Details: 06/25/2019
DISHWASHER KITCHENAID KUDS30IXSS4 Replaced springs for noise. Still a little noise but a lot quieter. Found top rack adjusters are falling off. Ordering adjuster kit. S23010; ordrng 1 W10712394 (adjuster)
Near Rochester, NY 14623
Shaiman
Job Details: 06/25/2019
WASHER MAYTAG MVWC565FW0 Replaced control. Repair successful.
Near Webster, NY 14580
Shaiman
Job Details: 06/25/2019
DRYER WHIRLPOOL WED5000DW2 Door handle fell off. Installed new one. Repair successful.; used 1 W10861225 (HANDLE) from stock
Near Webster, NY 14580
Shaiman
Job Details: 06/25/2019
WASHER MAYTAG MVWB835DW4 Customer concerned about lint on clothing after being washed. F0E5 error code. Tech line agent suggested to check for burrs/sharp edges in the inner basket. None found. Agent concluded that the unit is in working condition and the issue is from the customer loading the machine wrong. Agent suggesting customer to call customer service for any further machine loading issues. SR: 7725177399
Near Rochester, NY 14618
Steve
Job Details: 06/25/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found freezer led module is shorted causing dim lights in top of fresh food section. Ordering module. ; rqstng P&A on 1 W11130208 (module)
Near Rochester, NY 14608
Steve
Job Details: 06/25/2019
REFRIGERATOR MAYTAG MFF2055YEB Attached bail arm for ice maker for not shutting off when bin is full. Removed ice from freezer floor. Unplugged duck bill that was restricting drain. Replaced filter.
Near Rochester, NY 14610
Steve
Job Details: 06/25/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced left ss door for cosmetic damage on arrival. The door tests good.
Near Fairport, NY 14450
Dave F
Job Details: 06/25/2019
DISHWASHER KITCHENAID KDTE334GBS0 Unit not on when arrived . Checked power has 120 volts coming in . Called techline SR 7725174120 . Checked door switch power has 12 Dc coming to it . User interface is not turning on . Unplugged UI . Drain pump did not turn on. Techline said to order control and UI . Ordering parts .; ordrng 1 W11120155 (control-elect)
Near Webster, NY 14580
Steve
Job Details: 06/25/2019
RANGE WHIRLPOOL KDRS407VSS05 Raised flame on both back burners to get flame to touch ignitor. The burners tested good.
Near Rochester, NY 14609
Steve
Job Details: 06/25/2019
REFRIGERATOR FRIGIDAIRE FFSS2325PE Replaced ice maker for open windings The ice maker tested good. The water flow to dispenser is low. Recommended customer replace water filter. If water flow is still low preorder filter base 242009602
Near Pittsford, NY 14534
Dave F
Job Details: 06/25/2019
REFRIGERATOR KITCHENAID KSCS25FTMS02 Refrigerator cycle on and off . Was not doing it while in the home . Found the condenser was very very dirty . Compressor may be getting to hot and turning off . The cabinet was pretty hot . Checked condenser fan is working properly. Tested damper . Tested good no noise . Customer will monitor.
Near Penfield, NY 14526
Dave F
Job Details: 06/25/2019
REFRIGERATOR WHIRLPOOL GSS26C4XXB03 Replaced evap fan for poor air circulation. Tested thermistors tested good . Tested diffuser tested good . Took a piece of foam and redirected the air coming from the cold air return and made it so it is not blowing on the bladder. Customer will monitor.
Near Fairport, NY 14450
Dave F
Job Details: 06/25/2019
WASHER WHIRLPOOL WTW8800YC0 Washer needs bearing is very loud . Quoted customer for job . Customer is going to look into buy s new unit due to its age .
Near Fairport, NY 14450
Dave F
Job Details: 06/25/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer complaint is the compressor has a high pitch noise . Called techline SR 7725177628 to document call . Compressor sounds like a normal running compressor is actually quite quiet . Unit is working as expected.
Near Rochester, NY 14618
Dave F
Job Details: 06/25/2019
WASHER MAYTAG KAWS855JE4 Washer not spinning or draining. Lid switch is working . The motor is humming found that the unit is seized up at the gear case . Quoted the customer for the repair of the unit . Customer will look into buying a new unit
Near Rochester, NY 14617
Dave L
Job Details: 06/25/2019
FREEZER KITCHENAID KRSF505ESS00 Fresh food evaporator was iced over. Ran diagnostics. Three way valve and thermistor check OK. Ordering controls. ; rqstng P&A on 1 W10822640 (cntrl-elec) and 1 WPW10226427 (cntrl-elec) and 1 WPW10743957 (cntrl-elec)
Near Hilton, NY 14468
Dave L
Job Details: 06/25/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Unit is not defrosting in the fresh food section. Removed ice from evaporator. Also unplugged drain tube.; dspstn on spec-tagged invntry: 1 W11033168 HARNESS
Near Rochester, NY 14616
Dave L
Job Details: 06/25/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Icemaker is not not making full bins due to a faulty shut off switch. Replaced module. Customer to monitor
Near Rochester, NY 14617
Dave L
Job Details: 06/25/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Water valve is leaking into the ice bin. Replaced dual valve
Near Brockport, NY 14420
Dave L
Job Details: 06/25/2019
RANGE KENMORE 790.4551281 Found open high limit per ting oven use. Ordering high limit; ordrng 1 318578506 (thermostat)
Near Rochester, NY 14621
Dave L
Job Details: 06/25/2019
REFRIGERATOR AMANA AFI2539ERM02 Reinstalled mullion flap that was out of alignment. Upper freezer bin was not installed properly. Fixed installation so that it would open. U it tested good. Ff door stops missing did not address per customers request. Replaced broken freezer bin that was preventing door closure.
Near Rochester, NY 14620
Shaiman
Job Details: 06/25/2019
DRYER WHITE-WESTINGHOU DE400KDW6 "Baffles were loose, and the drum guide location was rusty. Felt was also falling off at drum guide, most likely the cause of rust on clothes. Replacing drum guide felt. ; ordrng 1 5303281049 (GUIDE) and 1 5303937139 (GUIDE & FELT SEAL ), dspstn on spec-tagged invntry: 1 5303937139 GLIDE & FELT SEAL"
Near Rochester, NY 14607
Dave L
Job Details: 06/25/2019
REFRIGERATOR FRIGIDAIRE FRT18S6JK4 Installed door bin.
Near Rochester, NY 14606
Shaiman
Job Details: 06/25/2019
WASHER MAYTAG MVWB766FW1 "Customer concerned about clothes coming out of washer wrinkled, the machine doesn’t fill up with as much water as it used to, and had one occurrence of hot water coming out when unit was set to cold. No error codes stored. Attempted to file case with Whirlpool; no answer after being on hold for 15 minutes. Replacing water valve and control board. ; ordrng 1 W11135392 (CONTROL) and 1 W11165546 (VALVE)"
Near Rochester, NY 14617
Dave L
Job Details: 06/25/2019
MICROWAVE WHIRLPOOL WMH31017HZ2 Replaced control and keypad due to intermittent operation. Unit was still heating properly. Retested. Unit tested good