We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Irondequoit, New York 14609
Andres V
Job Details:
06/01/2026
"UI button would not respond to commands. Replaced the control board, unit now responds to commands.; used 1 WPW10503278 (ACU) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ19
Near Rochester, New York 14609
Trevor
Job Details:
06/01/2026
Customers main complaint is that the water and ice taste chemically and is making him ill. W. The water filter has been changed with no improvement. Tech support recommended trying to isolate the problem.I removed the water line from the fridge to compare water coming straight from the plumbing and customer says that the water from the fridge is the problem. Ordering new water line components.; ordrng 1 W11645245 (Water valve) and 1 W11566768 (Resovoir tubing) and 1 W11700250 (Icemaker) and 1 W11162040 (Water inlet tube) and 1 W11162036 (Water outlet tube) and 1 W11750811 (Water tube extension)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rochester, New York 14611
Dave F
Job Details:
06/01/2026
Replaced suspension rods and actuator. Ran a diagnostic cycle to very all components are operation properly. Unit is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB3
Near Rochester, New York 14611
Dave F
Job Details:
06/01/2026
Unit not responding at all. Checked for power at the terminal block and got no power. Inspected below the unit and found mouse chews through multiple wires to severe to splice. Ordering a new main harness as well as drain hoses incase of further damage.; ordrng 1 W11729441 (Main wire harness) and 1 W11414944 (Drain hose) and 1 W11614117 (Hose)
We serviced a
GENERAL ELECTRIC DRYER
Model PFQ97HSPV1 INSTALL N
Near Rochester, New York 14626
Trevor
Job Details:
06/01/2026
Installed new inverter board. Dryer functions are working okay. Bulk dispenser isn't sending that there is fabric softener inside . Ordering new bulk dispenser with sensor. ; ordrng 1 WH41X36320 (FS dispenser draw)
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Spencerport, New York 14559
Trevor
Job Details:
06/01/2026
Installed new lower door gasket.
We serviced a
WHIRLPOOL WASHER
Model WTW4107SW0
Near Greece, New York 14616
Dave F
Job Details:
06/01/2026
"Ran unit through a diagnostic cycle. Found the basket is hitting the side of the unit when the spin cycle starts, but goes away when medium/ high speed spin begins. Did not find any obvious cause for clothes being torn, but did notice minor gouges in the washplate and agitator. Ordering suspension rods, washplate, wash plate screw, and agitator.; ordrng 1 W11782103 (Suspension rods) and 1 W11744752 (Washplate) and 1 W11614636 (Agitator) and 1 W10772621 (Washplate screw)"
We serviced a
GENERAL ELECTRIC DRYER
Model GTD38EASW0WS
Near Rochester, New York 14626
Zach L
Job Details:
06/01/2026
"Start button cracked. Replaced start button and tested, working properly.; dspstn on spec-tagged invntry: 1 WE04X36457 TIMER , used 1 WE04X24719 (BUTTON START ASM) from stock"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Rochester, New York 14612
Dave F
Job Details:
06/01/2026
Replaced heating element. Tested all fuses and cycling thermostat . The timer is still making a ticking noise even when not started. Ordering a new timer.; ordrng 1 WPW10185992 (Timer)
We serviced a
GENERAL ELECTRIC DRYER
Model GTX33EASK1WW
Near Rochester, New York 14624
Ben H
Job Details:
06/01/2026
Customer complaint is the unit does not start. Found start button broken and stuck preventing the switch from activating. Replaced start button and tested unit for proper operation; dspstn on spec-tagged invntry: 1 WE04X24719 BUTTON START ASM
We serviced a
KENMORE WASHER
Model ="110.92292800"
Near West Henrietta, New York 14586
Jeremy
Job Details:
06/01/2026
"Inspected unit, found that it shakes and walks. Rear levelers were stuck. All springs attached and in good shape. Freed stuck levelers."
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDM06
Near Rochester, New York 14607
Ben H
Job Details:
06/01/2026
"Case number 23703693 unit has intermittent cooling. Barely any Frost pattern. Found low side pressure -22 and high side 75. Compressor is pulling 50 watts and is cool to the touch. All the refrigerant is stuck in the dryer and the unit has a floating restriction. Removed filter dryer and attempted to clear cap tube of restriction and was unable to clear it. Isolated cap tube and still unable to clear. Cap tube has an internal restriction. Unit is unrepairable; dspstn on spec-tagged invntry: 1 W11504433 COUPLER BR 6X4 1 W11504436 COUPLER AL BR 6X1.8 , 1 W11504448 COUPLER AL 5X1.8 , 1 W11407409 EVAPORATOR , and 1 W11490399 DRIER- TUBE"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW148SSM1WW
Near Rochester, New York 14625
Ben H
Job Details:
06/01/2026
Customer complaint is the unit moves a lot when spinning. Customer had the unit in a very tight closet and it walked out a couple inches. I tested the unit where it was at with a load of wet towels and it spins all the way out with no issues and no movement. The closet the unit was installed in was too tight causing it to hit the wall and move. Instructed customer to leave unit out from the wall a couple inches and monitor the unit
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Churchville, New York 14428
Trevor
Job Details:
06/01/2026
Dryer is getting power the heating element but the power is out of phase and not 240V. There is a problem with the timer. Ordering new timer.; ordrng 1 WE04X24550 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Irondequoit, New York 14617
Andres V
Job Details:
06/01/2026
Explained to Cusotmer that smell is most likely coming from the outter tub but informed her I cannot clean out inner tub. I brought to their attention the bellow being moldy and dirty reccomended replacing it. ; ordrng 1 W11106747 (Bellow)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Fairport, New York 14450
Ben H
Job Details:
06/01/2026
Customer complaint is the ice maker fell away from the wall. Found the bracket that holds the ice maker was broken so I replaced the ice maker with one provided by square trade.w11542654
We serviced a
KENMORE DRYER
Model ="110.97292800"
Near West Henrietta, New York 14586
Jeremy
Job Details:
06/01/2026
Unit operating as expected.
We serviced a
WHIRLPOOL RANGE
Model WFE361LVB
Near West Henrietta, New York 14586
Jeremy
Job Details:
06/01/2026
Right and left rear burners don't work and knob melted. Unable to diagnose due to cooktop being hot. Ordering elements and switches and knob.; ordrng 2 W10823711 (Element)s and 2 WP3149404 (Infinite switch)s and 1 WP9761964 (Knob)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, New York 14616
Andres V
Job Details:
06/01/2026
Found evap fan getting 120v but not moving. Replaced the evap fan motor. Unit is working properly.
We serviced a
GE REFRIGERATOR
Model TBX24JABRRWW
Near Fairport, New York 14450
Ben H
Job Details:
06/01/2026
Replaced light bulb and socket and tested unit for proper operation; dspstn on spec-tagged invntry: 1 8009 BULB-4OW
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ13
Near Rochester, New York 14624
Trevor
Job Details:
06/01/2026
Icemaker is getting proper voltage but isn't responding in test mode. New icemaker needed. Installed new icemaker and it is cycling and filling normally.Angela left office . Sending bill by mail
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rochester, New York 14624
Trevor
Job Details:
06/01/2026
Customer complain that washer won't complete cycle and gets stuck just draining. New control board replacement needed. Part not on truck. ; ordrng 1 W11608056 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW11
Near Hamlin, New York 14464
Andres V
Job Details:
06/01/2026
"Replaced the water valve, had Cusotmer get water out of the dispenser while watching for leaks. Did not see any leaks unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB05
Near East Rochester, New York 14445
Jeremy
Job Details:
06/01/2026
"Unit not making ice. Found switch turned off. Tested icemaker in diagnostics, tested good."
We serviced a
GENERAL ELECTRIC RANGE
Model PTD7000SN6SS
Near Rochester, New York 14626
Andres V
Job Details:
06/01/2026
Checked the connection to the UI found it plugged in all the way. Replaced the UI. Touchpanel is working correctly and responding to commands.
We serviced a
MAYTAG WASHER
Model MDB4949SKZ4
Near Rochester, New York 14606
Andres V
Job Details:
06/01/2026
Solenoid on the water valve was stuck open. Replaced the valve and tested unit. Unit is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Rochester, New York 14617
Zach L
Job Details:
06/01/2026
System held 250psi nitrogen for 30 minutes. No leaks in system. Vacuumed and recharged with R134a. Previous issue caused by either undercharging or reinstalling unit improperly and disrupting airflow across condenser coils. Unit working properly.; dspstn on spec-tagged invntry: 1 W11504414 COUPLER BR 10X6
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pittsford, New York 14534
Ben H
Job Details:
06/01/2026
Adjusted fridge level and depth to customer satisfaction
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXNL03
Near Rochester, New York 14609
Andres V
Job Details:
06/01/2026
Saw leak coming from the back of the filter housing. I asked customer when the last time he replaced the filter was he said its been years. I suggested replacing the filter first if that doesnt work the filter housing will need to be replaced. If they call back order WP2186443
We serviced a
MAYTAG DISHWASHER
Model MDBH945AWB
Near Pittsford, New York 14534
Jeremy
Job Details:
06/01/2026
"Unit has faulty circulation motor causing weak water pressure through spray arms, lower spray arm is cracked. Parts are discontinued, Wash motor part # 99003430 lower spray arm 99002678. Unable to repair."
We serviced a
GE DISHWASHER
Model GDF670SYV1FS
Near Honeoye Falls, New York 14472
Jeremy
Job Details:
06/01/2026
"Customer replaced UI board for no function, buttons still not working. Customer had another board on hand, installed and tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Bloomfield, New York 14469
Jeremy
Job Details:
06/01/2026
"Customer complaint that unit is getting too warm, meat is starting to defrost in freezer. Fresh food temp at 34 and freezer at 5 at time of service. Compressor amp draw 1.2 amps, possible inefficient compressor or restriction per Techline case # 23706683.; ordrng 1 W11661102 (Process tube) and 1 W11582579 (Compressor) and 1 W11506635 (Charging tube) and 2 W11506619 (8mm)s and 2 W11504431 (7x5)s and 2 W11504415 (8.5x8)s and 1 W11109499 (Drier) and 2 W11504445 (5x4)s and 2 W11504449 (4x2)s"
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model PGE29BYTFFS
Near Lima, New York 14485
Jeremy
Job Details:
06/01/2026
"Not making ice or filling water pitcher. Found ice maker and auto fill pitcher were turned off. Turned on, tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Lima, New York 14485
Jeremy
Job Details:
06/01/2026
Unit continuously running drain pump with no water in tub. Verified fill valve is not leaking and pressure tube is clear of obstructions. Replaced control board in accordance with service pointer W11766193. S-code S153EB.; used 1 W11603810 (Control) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Spencerport, New York 14559
Dave F
Job Details:
06/01/2026
"Replaced suspension rods, and double checked for feet to be level. Tested to verify proper operation. The unit is working properly."
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT650SYV2FS
Near Hamlin, New York 14464
Dave F
Job Details:
06/01/2026
"Replaced drain pump. Ran a full rinse cycle to verify the unit is filling, recirculating, and draining as it should.The unit is working properly."
We serviced a
WHIRLPOOL FREEZER
Model WRF560SEHZ03
Near Lima, New York 14485
Ben H
Job Details:
05/28/2026
Customer complaint was Frost buildup in the freezer. Found freezer door not sealing properly. Causing warm air to enter freezer. Heated up door gasket and the door is now sealing probably
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAS4
Near Rochester, New York 14607
Zach L
Job Details:
05/28/2026
"Replaced door seal and tested, working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Canandaigua, New York 14424
Ben H
Job Details:
05/28/2026
Customer's complaint is the unit does not work. Tested unit and it fills and drains but does not spray any water. Motor is getting proper voltage. Unit needs new sump and motor; rqstng P&A on 1 W11613479 (Sump and motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Pittsford, New York 14534
Trevor
Job Details:
05/28/2026
Installed new wash pump and connectors. Tested and all functions are working normally.
We serviced a
WOLF RANGE
Model DF484DG
Near Rochester, New York 14618
Zach L
Job Details:
05/28/2026
"Customer stored roast pan in bottom of oven while in use. Roast pan blocking flow of heat through oven cavity, creating irregular temperatures. Tested and calibrated unit, oven working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Rochester, New York 14618
Trevor
Job Details:
05/28/2026
Washer isn't spinning or washing due toworn drive pulley causing the belt to slip off. Installed new drive pulley ad reinstalled the belt. The washer also needed leveling. We tested and unit is now spinning and washing good. Advise customer to not overload unit.; used 1 W10721967 (Cam) from stock
We serviced a
GENERAL ELECTRIC DRYER
Model PFQ97HSPV1NOT DS
Near Rochester, New York 14626
Trevor
Job Details:
05/28/2026
Not heating due to a Compressor Blower inverter board failure. Ordering new board. Also need to clear fabric softener dispenser. ; ordrng 1 WH22X35745 (Compressor blower inverter board)
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT670SYV1FS
Near Irondequoit, New York 14609
Andres V
Job Details:
05/28/2026
"Replaced heating element, spray arm adapter and spray arm."
We serviced a
GENERAL ELECTRIC WASHER
Model PTW600BSR1WS
Near Irondequoit, New York 14609
Andres V
Job Details:
05/28/2026
"Replaced the ACU, Ui and the lid. Tested unit on a quick wash, unit is working properly"
We serviced a
MAYTAG WASHER
Model MVW5435PW1
Near Rochester, New York 14606
Trevor
Job Details:
05/28/2026
Customer unable to locate purchase documents. Slow drain error stored in log. Removed item stuck in drain pump inlet . Retested okay.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rochester, New York 14625
Andres V
Job Details:
05/28/2026
Unit had pressure fault error code. I replaced the ACU ran a diag cycle. Unit is working properly
We serviced a
GENERAL ELECTRIC RANGE
Model JS760SP6SS
Near Canandaigua, New York 14424
Ben H
Job Details:
05/28/2026
Customer complaint is no matter what setting she puts the left hand burner to it always runs extremely hot and does not shut off. Replaced element switch and tested unit for proper operation
We serviced a
WHIRLPOOL WASHER
Model WTW4307SW0
Near Bloomfield, New York 14469
Ben H
Job Details:
05/28/2026
"Customers complaint is the unit does not run and makes it allowed buzzing noise. Whenever I plug the unit in it activates the drain pump non-stop. I put unit into diagnostic mode and there is a long drain error code but I am unable to get the unit to respond and run a diagnostic cycle. Unit will need new control board, drain pump and harness; ordrng 1 W11781654 (Control) and 1 W11781651 (Encoder) and 1 1741147 (Drain pump) and 1 W11782104 (Harness)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Rochester, New York 14612
Zach L
Job Details:
05/28/2026
"Wires at bottom of freezer door broken, preventing ice maker from operating. Needs new freezer door.; ordrng 1 LW10839374 (Stainless steel FZ door)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Honeoye Falls, New York 14472
Ben H
Job Details:
05/28/2026
Customer's complaint is the unit is not cleaning dishes. Tested unit and found wash pump receives 120 volts but the wash pump does not turn on. Unit has a bad wash pump. The unit also is cracked around the outer panel. Quoted customer $909.74 for entire repair including sump and motor and outer panel. Customer wants a couple days to think repair over; rqstng P&A on 1 W11416362 (Sump and motor) and 1 W11416785 (Door)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rochester, New York 14612
Zach L
Job Details:
05/28/2026
"F1E1 and F3E1 errors stored, control board failure and pressure sensor failure. Replaced control and tested, unit working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rochester, New York 14612
Zach L
Job Details:
05/28/2026
Replaced defrost thermistor. Unit working properly.; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
WHIRLPOOL DRYER
Model WGD4307SW0
Near Rochester, New York 14626
Zach L
Job Details:
05/28/2026
"Lint blocking dryer vent outlet. Cleared lint and tested, good airflow."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Honeoye Falls, New York 14472
Ben H
Job Details:
05/28/2026
Customer's complaint is the unit is not cleaning dishes. Tested unit and found wash pump receives 120 volts but the wash pump does not turn on. Unit has a bad wash pump. The unit also is cracked around the outer panel. Quoted customer $909.74 for entire repair including sump and motor and outer panel. Customer wants a couple days to think repair over; rqstng P&A on 1 W11416362 (Sump and motor) and 1 W11416785 (Door)
We serviced a
KITCHENAID DISHWASHER
Model KDFS324SPS0
Near Hilton, New York 14468
Zach L
Job Details:
05/28/2026
"Replaced door opener, unit working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Pittsford, New York 14534
Ben H
Job Details:
05/28/2026
I was able to straighten out the drip tray and cleared out the drain tube underneath and evaporator now drains properly
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ02
Near Rochester, New York 14625
Andres V
Job Details:
05/28/2026
"Ran a diag cycle, noticed cold water valve is not opening all the way which is causing no/slow fill error code. Gave Cusotmer a quote for repair but they want to think about it. If they call back wanting to do repair order WP8182862.; rqstng P&A on 1 WP8182862 (Valve)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Webster, New York 14580
Andres V
Job Details:
05/28/2026
"I called Cusotmer and explained that if theirs lint being left on the clothes after a washer cycle most likely it is either too much detergent, mixed loads or too many clothes. I explained to try those things out to see if itll make a difference if not to give us a call back."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Spencerport, New York 14559
Trevor
Job Details:
05/28/2026
"Washer is leaking from the seam between the Front and rear tub. The hose and clamps are okay. Tech support authorize a tub assembly replacement. ; ordrng 1 W11460604 (Inner and outer tub assembly), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Brockport, New York 14420
Trevor
Job Details:
05/28/2026
Installed new control board for the constantly draining problem. Retested and working normally.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Rochester, New York 14621
Andres V
Job Details:
05/28/2026
Found both oven lock controls were corroded from mice causing door locks to not find the home position and keep trying. Ohmed out both controls and the micro switches found control to be out of spec. Board comes as assembly with lock. Gave Cusotmer a quote for repair but she denied it
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Pittsford, New York 14534
Ben H
Job Details:
05/28/2026
Replaced pump and control and tested unit for proper operation
We serviced a
GENERAL ELECTRIC DRYER
Model GTD48EASW0WB
Near Rochester, New York 14620
Andres V
Job Details:
05/28/2026
"Replaced the timer and the timer knob. Tested unit out, unit is working properly"
We serviced a
GENERAL ELECTRIC RANGE
Model GRF600AV2WW
Near Brockport, New York 14420
Trevor
Job Details:
05/28/2026
broil element is okay but power from the control board isn't 240V . Ordering new control board.; ordrng 1 WB27X50046 (Control board)
We serviced a
GENERAL ELECTRIC RANGE
Model PB900YV3FS
Near Rochester, New York 14624
Trevor
Job Details:
05/28/2026
Installed new cooktop. The rear portion of the cooktop needed to be bent back slight to align with the top hinge. Bending it back caused slight chipping at corner bend on the right side. I put some black touchup paint on chip. Customer is aware of this and didn't request another replacement cooktop. She isn't happy with the purchase process and wants stove replaced.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GTS18HYNRFS
Near Brockport, New York 14420
Zach L
Job Details:
05/28/2026
"Evaporator fan has voltage but does not turn. Replaced evap fan and cleared all ice from airways, unit working properly."
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDM06
Near Rochester, New York 14607
Andres V
Job Details:
05/28/2026
"Customer states unit sometime will get warm and other times unit works properly. I took off back cover checked the evap frost pattern found it being weak, sent Zach a picture. Unit has a leak. ; ordrng 1 W11504436 (6/1.8) and 1 W11504433 (6/4) and 1 W11407409 (Evaporator) and 1 W11490399 (Drier) and 1 W11504445 (4/5 lok ring) and 1 W11504448 (5/1.8)"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Churchville, New York 14428
Ben H
Job Details:
05/28/2026
Replaced high voltage components and tested unit for proper operation
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GNE27JYMXFFS
Near Rochester, New York 14623
Trevor
Job Details:
05/28/2026
Customer complaint that unit wasn't cooling enough in the fridge section and there was frost buildup in freezer. Appears that another company came yesterday and adjusted freezer door to seal better. Fridge is cool is now cool and working at normal temperature.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Brockport, New York 14420
Zach L
Job Details:
05/28/2026
"Replaced drain pump and ran full service cycle, unit working properly."
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Phelps, New York 14532
Zach L
Job Details:
05/27/2026
"Thermal event at inverter board has melted all wires in unit. Needs all wiring replaced along with compressor, inverter, and thermostat.Safety case# 23368163Techline case#23653530; ordrng 1 W11593352 (Control harness) and 1 W11531505 (Power cord) and 1 W11109499 (Drier) and 1 W11504447 (5x1.8) and 1 W11506623 (5x5) and 1 W11599965 (Lid) and 1 W11685637 (Thermostat)"
We serviced a
MIDEA AIR CONDITIONER
Model MAW12V1QWT
Near Geneva, New York 14456
Zach L
Job Details:
05/27/2026
Followed instructions for recall repair. Unit working properly.
We serviced a
KITCHENAID M/W OTR
Model KMMF530PPS00
Near Penfield, New York 14526
Andres V
Job Details:
05/27/2026
Replaced the ACU and the interlock assembly. Tested microwave and the toast cycles. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Webster, New York 14580
Andres V
Job Details:
05/27/2026
"Used steamer to clean off remaining frost build up. Replaced evap fan assembly with bi metal, also replaced the right side rail. Put unit back together and turned on cooling."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Churchville, New York 14428
Ben H
Job Details:
05/27/2026
"Case number 23653392. Replaced outer tub and the Gap is still there. Contacted tech line and they said to replace all parts again. Office to look into it; rqstng P&A on 1 W10554251 (Tub) and 1 W10371566 (Tub outer) and 1 W11454741 (Gearecase), dspstn on spec-tagged invntry: 1 W10371566 TUB , states that autho needed"
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Phelps, New York 14532
Jeremy
Job Details:
05/27/2026
"Assisted 67, unit needs more parts."
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near West Henrietta, New York 14586
Ben H
Job Details:
05/27/2026
Customer complaint is the unit does not heat. Tested unit and found the igniter gets hot but the gas does not release. Found house gas shut off was turned off. Turned on gas and tested the unit and it heats properly. There is a gas smell coming from a improper install. Building maintenance is going to correct install
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Pittsford, New York 14534
Ben H
Job Details:
05/27/2026
"Customer complaint is the agitator is broken and the unit is noisy. Found the fabric dispenser was cracked and there was some change under the agitator causing the noise. Removed, change and ordered new dispenser to be shipped directly to customer; ordrng 1 W11205050 (Dispenser (SHIP DIRECT))"
We serviced a
WHIRLPOOL RANGE
Model WSES7530RZ0
Near Rochester, New York 14625
Trevor
Job Details:
05/27/2026
Installed new hidden bake element. Tested and oven is heating normally to 350 degrees.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC236SPS02
Near Penfield, New York 14526
Trevor
Job Details:
05/27/2026
Icemaker tray is cracked and broken loose. New icemaker is needed. Part is temporarily out of stock.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Churchville, New York 14428
Dave F
Job Details:
05/27/2026
Helped 75 with outer tub.
We serviced a
MAYTAG WASHER
Model MVW6230HC4
Near Hilton, New York 14468
Dave F
Job Details:
05/27/2026
"Replaced agitator. Bezel for the bleach dispenser was the wrong color and intended part for the dispenser assembly was the drawer. Orderer both and having them sent to the customer. Customer is to use and monitor.; ordrng 1 W11803233 (Dispenser Drawer (ship to customer)) and 1 W11175760 (Bezel (ship to customer)), dspstn on spec-tagged invntry: 1 W10752187 SCREW"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC4
Near Hilton, New York 14468
Dave F
Job Details:
05/27/2026
Replaced both moisture sensor strips. Unit is turning on and hearing properly. Customer to use and monitor.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Spencerport, New York 14559
Dave F
Job Details:
05/27/2026
"Ran unit through a drain and spin and found the suspension rods are starting to fail, basket is hitting the sides of the unit during high speed spin. Ordering suspension rods.; ordrng 1 W11130362 (Suspension)"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Rochester, New York 14619
Dave F
Job Details:
05/27/2026
"Replaced gearcase. Upon installing the new gearcase, I found the bottom of the inner basket has almost completely rotted away, this is likely the cause of the leaking the customer is seeing. Ordering a new inner basket. Advised caution on trying to use the unit, as it will continue to leak and may damage the new gearcase.; ordrng 1 W11178224 (Inner basket), dspstn on spec-tagged invntry: 1 W10752187 SCREW"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GNE27JYMYFFS
Near Ontario, New York 14519
Andres V
Job Details:
05/27/2026
Replaced both side rails and gasket. Used heat gun to help gasket expand and seal better. Inspected around the freezer. Unit is sealing properly
We serviced a
KITCHENAID DISHWASHER
Model KDTS624SPS0
Near Webster, New York 14580
Andres V
Job Details:
05/27/2026
"The L1 has a built in fuse. Fuse broke off the wire, unit will need harness replaced. ; ordrng 1 W11766664 (Harness)"
We serviced a
JENN AIR REFRIGERATOR
Model JFX2597AEP2
Near Rochester, New York 14607
Andres V
Job Details:
05/27/2026
"Ice maker was jammed with cubes. Took cubes out ice maker started cycling, dumped ice that was in mold and called for water. Unit is working properly"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Phelps, New York 14532
Jeremy
Job Details:
05/27/2026
Unit continuously running drain pump with no water in tub. Verified fill valve is not leaking and pressure tube is clear of obstructions. Replaced control board in accordance with service pointer W11766193. S-code S153EB.; used 1 W11607637 (CNTRL- ELEC) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Clifton Springs, New York 14432
Jeremy
Job Details:
05/27/2026
"Replaced drain pump, tested good."
We serviced a
WHIRLPOOL DRYER
Model WED4107SW0
Near Shortsville, New York 14548
Jeremy
Job Details:
05/27/2026
"Replaced thermistor, customer to monitor."
We serviced a
GENERAL ELECTRIC WASHER
Model PFW870SSV0WW
Near Lyons, New York 14489
Zach L
Job Details:
05/27/2026
Replaced ACU and programmed. All functions working properly.
We serviced a
MAYTAG WASHER
Model MTW4205SW0
Near Canandaigua, New York 14424
Jeremy
Job Details:
05/27/2026
"Unit making loud screeching sound during agitation, coming from gearcase.; ordrng 1 W11795538 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"
We serviced a
FORD VAN
Model DODGE
Near Canandaigua, New York 14424
Jeremy
Job Details:
05/27/2026
Got oil changed
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Palmyra, New York 14522
Zach L
Job Details:
05/27/2026
"F3E1 pressure sensor error. Replaced control board and tested, unit working properly. Repair is identical to issue indicated by S code S153EB, unit is barely outside of serial range. S code serial range ends at CD35, unit serial begins with CD36; used 1 W11608056 (CNTRL- ELEC) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Canandaigua, New York 14424
Jeremy
Job Details:
05/27/2026
"Unit not draining. Pump tested open from control board, tested correct on pump. Replaces harness and installed extra clip. Tested good.; used 1 W11643701 (HARNS- WIRE), and 1 W11755726 (Clip) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3736SZ01
Near Hilton, New York 14468
Andres V
Job Details:
05/27/2026
I tried to reinstall the handle but the set screw will not screw into the hole. ; ordrng 1 W11758543 (Handle) and 2 W11766532 (Screw)s
We serviced a
GENERAL ELECTRIC DRYER
Model GTX33GASK1WW
Near Irondequoit, New York 14609
Trevor
Job Details:
05/27/2026
Rear drum bearing is worn causing the drum to rub against the heater housing. Ordering new bearing assembly.; ordrng 1 WE3M33 (Drum bearing assembly)
We serviced a
GE REFRIGERATOR
Model TBX24JABRRWW
Near Fairport, New York 14450
Ben H
Job Details:
05/27/2026
"Customer complaint is the light does not turn on. Found unit was missing light bulb and light socket. Ordered new bulb and socket; ordrng 1 WR2X9391 (Socket), dspstn on spec-tagged invntry: 1 8009 BULB-4OW"