Service History 19 - Appliance Tec

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS01

Near Fairport, NY 14450

Dave F

Job Details: 07/21/2022

"Replaced bimetal sensor and tested, cooling normal."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB00

Near Rochester, NY 14605

Dave F

Job Details: 07/21/2022

Unit not cooling. Found ice build-up in freezer and fan not blowing. Fan has 120 VAC into component. Ordering fan for repair.; ordrng 1 WP2315539 (Evap Fan)

We serviced a

WHIRLPOOL WASHER

Model WTW5840BW0

Near Rochester, NY 14609

Jeremy

Job Details: 07/21/2022

Customer stated unit stopped spinning. Checked and found belt came off cam and motor. Found drive pulley loose. Replaced cam assembly. Unit checks good.; used 1 W10721967 (CAM) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM02

Near Webster, NY 14580

Dave L

Job Details: 07/21/2022

"Evacuated, flushed, and replaced drier due to high side restriction. Unit tested ok. ; dspstn on spec-tagged invntry: 2 W11504433 COUPLER BR 6X4 2 W11506620 COUPLER AL 8X8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FLDM00

Near Rochester, NY 14607

Dave L

Job Details: 07/21/2022

Replaced ice maker. Customer toMonitor after 48 hours ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Rochester, NY 14611

Dave L

Job Details: 07/21/2022

"Unit displays basket speed sensor fault. Hall sensor failed tachometer test. Replaced actuator and retested. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11399433 CNTRL- ELEC , used 1 w10006355 (Actuator) from stock"

We serviced a

WHIRLPOOL WASHER

Model WRT518SZFB02

Near Rochester, NY 14616

Dave L

Job Details: 07/21/2022

Raised freezer door due to poor sealing.

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Rochester, NY 14621

Dave L

Job Details: 07/21/2022

Replaced worn drum rollers and squared cabinet to prevent further wear. Tested ok. ; used 1 349241t (Roller) from stock

We serviced a

JENN AIR RANGE

Model JDS9860AAB

Near Rochester, NY 14617

Dave L

Job Details: 07/21/2022

Replaced oven sensor due to oven over temp error. Control is NLA customer toMonitor ; dspstn on spec-tagged invntry: 1 12001656 SENSOR

We serviced a

AMANA WASHER

Model NFW5800HW4

Near Rochester, NY 14612

Dave L

Job Details: 07/21/2022

Found unit making a noise when drum is turned. Found heater clip bent upwards and scraping against the inner drum. Because this washer is not equipped with and heater I was able to just removeThe clip. Washer tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB0

Near Churchville, NY 14428

Dave F

Job Details: 07/21/2022

Replaced tub seal for leakage issue. Tested with self-diagnostic and there was no leakage.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Rochester, NY 14618

Jeremy

Job Details: 07/21/2022

"Customer stated dishwasher not rinsing or washing dishes. Checked and found F6E4, F6E1. Ran diagnostic cycle and all functions as expected. Found cherry stems and some other foreign material in sump filter. Also found some build up in drain hose where it connects to garbage disposal. Removed all foreign material. Unit checks good."

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM0

Near Pittsford, NY 14534

Jeremy

Job Details: 07/21/2022

Replaced right track for pulling out too far and all lower rack rollers. Unit checks good.; dspstn on spec-tagged invntry: 1 W11259786 TRACK

We serviced a

KITCHENAID COOKTOP

Model KCGS956ESS02

Near Jordan, NY 13080

Chuck

Job Details: 07/21/2022

"Unit is missing burner caps and griddle. Wrong part was shipped to customer. Ordering burner cap kit W10831828, burner melt cap W10836474 and griddle W10662080; ordrng 1 W10831828 (Burner caps) and 1 W10836474 (Burner caps (melt cap)) and 1 W10662080 (Griddle)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Irondequoit, NY 14609

Andres

Job Details: 07/21/2022

Customer stated unit stopped producing ice. Diagnosed unit and found that the ice maker starts to cycle but then will stop. Unit needs new ice maker.; ordrng 1 W10884390 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Henrietta, NY 14467

Dave F

Job Details: 07/21/2022

Inserted plastic plug into door. All set.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Henrietta, NY 14467

Dave F

Job Details: 07/21/2022

Customer concerned about weak cooling in fresh food. All fans working. Temperature sensors normal. No frost buildup on either covers. Checked temperatures in both freezer and fridge and ranges are fine. Customer will monitor.

We serviced a

MAYTAG WASHER

Model MVWC300BW0

Near Rochester, NY 14612

Dave L

Job Details: 07/21/2022

Found worn suspension causing excessive movement of the basket during spin. Replaced suspension rods. Ran load size calibration and auto cycle in diagnostics. Tested ok. ; used 1 Sh (Sh) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14613

Andres

Job Details: 07/21/2022

"Replaced motor, blower wheel, blower housing, bulkhead, rollers, seal and front panel. Tested unit, unit is heating and tumbling properly.; dspstn on spec-tagged invntry: 1 279827 MOTOR , used 1 349241T (Rollers) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, NY 14607

Andres

Job Details: 07/21/2022

"Customer stated unit was cooling then would get warm. Ohmed out thermostat to make sure with was reading temps correctly, thermostat was good. Also checked door switch which tested good. I tried to change temp setting to see if compressor turned on but it would not. Ordering ACU.; ordrng 1 W11562260 (ACU)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Webster, NY 14580

Jeremy

Job Details: 07/20/2022

Customer stated unit is not cleaning. Checked and found no error codes. Ran diagnostic cycle and unit runs as expected. Noticed customer is using old degraded pods. Advised customer to switch to new pods.

We serviced a

MAYTAG DISHWASHER

Model MDB4651AWB1

Near Marcellus, NY 13108

Chuck

Job Details: 07/20/2022

Changed heating element as a part of a recall R173BV. Left old heater with customer. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Camillus, NY 13031

Chuck

Job Details: 07/20/2022

Customer stated that unit is draining slowly. Error code F9E1- long drain. I ran a diagnostic test cycle with the water draining into a bucket in which the unit operated normally. I then did the same test with the unit connected to the customers drain line and there was a slow drain. I suggested to the customer to install a high loop and to have someone check the plumbing that the drain line is draining into. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Syracuse, NY 13211

Chuck

Job Details: 07/20/2022

Debris stuck under agitator. No codes. Uninstalled agitator and removed debris. Calibrated unit. Ran a successful diagnostic test cycle. Unit tested good

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Syracuse, NY 13214

Chuck

Job Details: 07/20/2022

"Customer stated that unit is agitating before the water is done filling. Error codes F2E1-stuck button, F3E3-water temp fault and F0E3-overload. I calibrated unit and ran a successful diagnostic test cycle. I explained to the customer how the unit works and how much detergent that should be used. Customer has no WiFi so he is unable to connect the unit to the internet. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Cicero, NY 13039

Chuck

Job Details: 07/20/2022

Customer stated that unit is leaking from underneath. No codes. I ran a diagnostic test cycle in which the unit operated normally and i could find no visible leaks. Calibrated and leveled unit. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWB765FW04

Near Cicero, NY 13039

Chuck

Job Details: 07/20/2022

"Customer stated that unit was stuck on sensing. Error code F3E1-pressure system fault. I discovered that the pressure hose had a blockage, i removed debris from pressure hose and the pressure port. I ran a diagnostic test cycle in which the unit preformed normally. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Fairport, NY 14450

Jeremy

Job Details: 07/20/2022

Customer stated unit is making clanking noise. Checked and found tub was leaning to right side causing out of balance situations. Adjusted leveling legs so tub sits level. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Fairport, NY 14450

Andres

Job Details: 07/20/2022

Customer stated unit stopped producing ice again. Diagnosed unit and found connection to ice maker was loose I did not push it in enough and it came loose.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Penfield, NY 14526

Jeremy

Job Details: 07/20/2022

Found that transmission spines are stripped causing basket hub to strip. Unit needs gearcase for proper repair. Customer is going to purchase new machine.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Webster, NY 14580

Jeremy

Job Details: 07/20/2022

"Found right clip on upper track not secured causing rack to fall sometimes. Properly secured retaining clip, unit checks good."

We serviced a

JENN AIR OVEN

Model JMW2427DS01

Near Hemlock, NY 14466

Dave F

Job Details: 07/20/2022

Touch screen throwing button stuck code. Needs control panel.; ordrng 1 W11236900 (console)

We serviced a

WHIRLPOOL MICROWAVE

Model AMV2307PFB

Near Pittsford, NY 14534

Andres

Job Details: 07/20/2022

Replaced microswitches on unit. Put unit back together and tested it. Unit was still doing the same thing were it would start then stop. Found out that if you push door in a little it will work properly. Door looks aligned but no making fill contact.; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK

We serviced a

GE RANGE

Model JGBP28WEJ1WW

Near Pittsford, NY 14534

Andres

Job Details: 07/20/2022

Replaced igniter. Put unit back together and tested it. Igniter turned on and is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSA71CIHZ00

Near Rochester, NY 14618

Andres

Job Details: 07/20/2022

"Customer stated unit stopped making ice. Diagnosed unit, I tested voltage at ice maker and was not getting any. I checked connection at door and found a broken wire. Unit needs new door.; ordrng 1 LW11089011 (Frzr door)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Webster, NY 14580

Jeremy

Job Details: 07/20/2022

"Customer stated unit is not cleaning and clothes are coming out wrinkled. Checked and found no error codes. Ran diagnostic cycle, unit functions as expected. Explained to customer that wrinkle control needs to be selected. Customer is unhappy with not being able to select wrinkle control and quick wash at same time."

We serviced a

WHIRLPOOL DISHWASHER

Model GU2300XTVS1

Near Webster, NY 14580

Jeremy

Job Details: 07/20/2022

Ran diagnostic and found unit to be leaking from heater bushings and a hole in the bottom of the tub. Customer is purchasing new unit.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1

Near Canandaigua, NY 14424

Dave F

Job Details: 07/20/2022

Bake element not heating. Verified 240 VAC into unit. Element not receiving 120 VAC. Needs control board.; ordrng 1 W11567368 (Control Board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXY02

Near Rochester, NY 14618

Andres

Job Details: 07/20/2022

"Customer stated unit was not dispensing ice. Diagnosed unit and found that motor was not getting power. I checked power at door and did find unit sending voltage out. Theirs a broken or pinched wire inside door. Door needs replacing, I gave customer a quote for repair but they chose to get a new unit"

We serviced a

GE RANGE

Model JGB281DER3BB

Near Rochester, NY 14609

Andres

Job Details: 07/20/2022

Customer stated front left and back right burner were not working. Diagnosed unit and found that the front left burner the line broke off. Back right burner the igniter is weak and not igniting.; ordrng 1 WB28K10683 (Orfice holder) and 1 WB13K10021 (Electrode) and 1 WB16K10070 (Burner)

We serviced a

WHIRLPOOL WASHER

Model LCE4332PQ1

Near Rochester, NY 14610

Jeremy

Job Details: 07/20/2022

No service needed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Irondequoit, NY 14609

Andres

Job Details: 07/20/2022

Customer stated unit was not cooling. Diagnosed unit and found evaporator fan was not running. Fan is getting 120v but not turning. I called techline to get this noted and see if theirs anything they can do for customer since he keeps having this issue every few months. Sr7734150961; ordrng 1 WPW10464673 (Fan motor)

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Baldwinsville, NY 13027

Chuck

Job Details: 07/20/2022

Replaced lower harness. Calibrated unit. Ran a successful diagnostic test cycle. Also helped customer connect unit to his WiFi. Unit tested good

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14607

Jeremy

Job Details: 07/20/2022

Found hot water solenoid broken off fill valve. Ordering fill valve.; ordrng 1 W11210463 (Fill Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Palmyra, NY 14522

Dave F

Job Details: 07/20/2022

Freezer not cool enough. Found freezer fan not running. Incoming AC voltage correct. Needs new fan motor.; ordrng 1 WP2315539 (Evap Motor)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Walworth, NY 14568

Dave F

Job Details: 07/20/2022

"Unit not starting or filling with water. Checked loose connections underneath, nothing broken. Tachometer error in memory. Could not recreate symptom. Unit operating normally in test and normal mode. Calibrated unit. If symptom persists, will need ACU."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG00

Near Rochester, NY 14623

Dave F

Job Details: 07/20/2022

Freezer door top is slightly separating. Fridge door has dent. Right front leg missing. Ordering freezer and fridge doors and leg.; ordrng 1 LW10914389 (Freezer Door) and 1 W11178521 (Nameplate) and 1 W10133299 (Leg) and 1 LW10914388 (Fridge Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RHAXNT00

Near Rochester, NY 14605

Andres

Job Details: 07/20/2022

"Called customer to let them know I was on my way, did not get an answer. Showed up to house and knocked did not get answer. Waited 15min still no show."

We serviced a

MAYTAG MICROWAVE

Model MMV1174FZ3

Near Henrietta, NY 14467

Dave F

Job Details: 07/20/2022

"Having same issue from previous call. Door switch defective. Replaced interlock switch. Tested for power and heat, all operations normal.; used 1 W11244494 (INTERLOCK) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8500BC0

Near Rochester, NY 14608

Jeremy

Job Details: 07/20/2022

"Found thermal fuse blown again. Checked and found that dryer is cycling at proper temps and verified proper venting and air flow. Discovered vibration noise coming from blower. Ordering blower and belt.; ordrng 1 WP8544737 (Blower) and 1 WP8544742 (Blower Belt), dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL"

We serviced a

AMANA REFRIGERATOR

Model ABB1924WED1

Near Lima, NY 14485

Dave F

Job Details: 07/20/2022

Found ice build-up on bottom of freezer. Consulted Service Pointer W10632338E S8253 for duck bill replacement. Replaced drain tube and steamed out ice from freezer and drain tube.; used 1 W10619951 (Drain Tube) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Rochester, NY 14624

Jeremy

Job Details: 07/20/2022

Customer has video of unit ending cycle and lights coming on after. Found F2E1 error code for stuck key. Diagnostic cycle all functions check good. Ordering console and control.; rqstng P&A on 1 W11395600 (Console) and 1 W11225084 (Control)

We serviced a

GE RANGE

Model JGB281MER3BS

Near Lima, NY 14485

Dave F

Job Details: 07/20/2022

Burner Top WB29K10024. Burner WB16T10046. Found partial flame on left front burner and cap and goes out when flame is turned up. Provided part numbers to customer.

We serviced a

WHIRLPOOL 50#IM 18' FS

Model KUIC18NNZS0

Near Geneseo, NY 14454

Dave F

Job Details: 07/20/2022

Unit is leaking due to no drain in the floor for the ice machine . Needs plumbing installed . Unit is brand new and has never been used . Sent installation instructions to customer email .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near Ontario, NY 14519

Dave L

Job Details: 07/20/2022

"Replaced compressor control and iceMaker due to poor cooling. Customer to monitor ; dspstn on spec-tagged invntry: 2 W11504433 COUPLER BR 6X4 2 W11506620 COUPLER AL 8X8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Webster, NY 14580

Dave L

Job Details: 07/20/2022

Damper is noisy. Ordering damper ; ordrng 1 WPW10479155 (Damper)

We serviced a

MAYTAG DRYER

Model MGD5630HW3

Near Webster, NY 14580

Dave L

Job Details: 07/20/2022

Replaced open ignitor due to no heat. Tested ok; dspstn on spec-tagged invntry: 1 279311 IGNITOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Rochester, NY 14617

Dave L

Job Details: 07/20/2022

Found frozen ice maker fill tube. Cleared tube. Tested ok.

We serviced a

FRIGIDAIRE RANGE

Model FGGF3054M0FJ

Near Rochester, NY 14626

Dave L

Job Details: 07/20/2022

Replaced weak bake Ignitor. Unit tested ok. ; used 1 12400035 (Ignitor) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB03

Near Spencerport, NY 14559

Dave L

Job Details: 07/20/2022

Modified drain tube per W11604003 for doors becoming hard to open. Tested ok.

We serviced a

WHIRLPOOL WASHER

Model Wtw8200yw0

Near Hilton, NY 14468

Dave L

Job Details: 07/20/2022

"Drain pump impeller has separatedFrom the shaft and the washer will not drain. Ordering drain pump. ; ordrng 1 WPW10409079 (Drain pump), used 1 Sh (Sh) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Henrietta, NY 14467

Jeremy

Job Details: 07/19/2022

"Checked and found F9E2, and F8E4. Tray had water in it pushing up float switch. Ran diagnostic, Drain pump and all functions worked as expected, if problem persists order drain pump."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS

Near Memphis, NY 13112

Chuck

Job Details: 07/19/2022

"Drained refrigerant. Replaced filter dryer, replaced 134a and reduced charge by .25oz per whirlpool email. Used filter dryer and 3 couplers. Unit tested good"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Rochester, NY 14616

Dave L

Job Details: 07/19/2022

Cycle selection knob is non responsive reseating ribbon cable made no change. Ordering console. ; ordrng 1 W11413567 (Console)

We serviced a

KITCHENAID OVEN

Model KOSE500EWH04

Near Pittsford, NY 14534

Jeremy

Job Details: 07/19/2022

"Checked and found broil element has a hole in it. Verified bake element works, broil element was the cause for circuit tripping. Ordering broil element.; ordrng 1 W10804429 (Broil element)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Rochester, NY 14618

Jeremy

Job Details: 07/19/2022

"Customer stated unit is not cleaning or drying properly. Ran diagnostic and found F7E1 error code. Found heater does not run, control not sending voltage to heater and heater has some discoloration on outside. Ordering control and heater.; ordrng 1 W10906426 (Control) and 1 W10518394 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED25SMXLWR0

Near Webster, NY 14580

Dave L

Job Details: 07/19/2022

Replaced freezer door cam. Door seals properly ; used 1 Sh (Sh) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Rochester, NY 14622

Jeremy

Job Details: 07/19/2022

Customer stated spray arms not working. Checked and Found F4E3 wash motor not running. Control Board is not sending consistent voltage to motor causing motor failure. Ordering control and motor.; ordrng 1 W11085683 (Sump and Motor) and 1 W11305303 (Control)

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS06

Near Penfield, NY 14526

Jeremy

Job Details: 07/19/2022

"Customer stated potato had burned up during sensor bake. Found cavity thermostat open and unit will not power on. Needs new control, sensor and thermostat. Customer declined repair and is purchasing new microwave."

We serviced a

WHIRLPOOL FREEZER

Model WRT318FZDM06

Near Rochester, NY 14607

Dave L

Job Details: 07/19/2022

"Replaced compressor and evaporator due to poor cooling. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11407409 EVAPORATOR 2 W11504415 COUPLER BR 8.5X8 , 1 W11504430 COUPLER BR 7X6 , 1 W11504431 COUPLER BR 7.5X5 , 3 W11504445 COUPLER BR 5X4 , 1 W10898074 SEALANT , 1 W11504429 COUPLER BR 7.5X 6 , and 2 W11506635 VALVE 1/4"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNK

Near Rochester, NY 14606

Dave L

Job Details: 07/19/2022

Temperature is inconsistent in fresh food section. Evap fan error in diagnostics. Evaporator free of any ice build up. Evaporator fan functioning at this time. Ordering control and fan. ; ordrng 1 W11455229 (Control) and 1 W11455373 (Fan)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Pittsford, NY 14534

Dave F

Job Details: 07/19/2022

"Replaced compressor and UV Dryer. Vacuumed unit down past 500 microns. Recharged unit with refrigerant. Not enough room to put on another dryer on due short cap tube and steel line. Customer under 5-year sealed system warranty. Unit is cooling correctly.; dspstn on spec-tagged invntry: 2 W11504434 COUPLER BR 6X2 2 W11504436 COUPLER AL BR 6X1.8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Webster, NY 14580

Andres

Job Details: 07/19/2022

"replaced evaporator cover and ACU. Plugged unit back in and waited for compressor to turn on, did not hear compressor turn on so I call whirlpool to see if I need to flash the board to the unit but you do not need too. After getting off the phone with them compressor and fans kicked on. Sr7734148238"

We serviced a

GE MICROWAVE

Model JVM1340WW002

Near Pittsford, NY 14534

Dave F

Job Details: 07/19/2022

Handle is sticking when opening and closing. Door handle is cracking at top. Latch system is worn out and catching. Parts needed are NLA. Customer will look into buying new machine.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Walworth, NY 14568

Jeremy

Job Details: 07/19/2022

"Customer stated washer making a grinding noise. Checked and found F0E7, found noise coming from gearcase and motor pulley is loose causing noise. Ordering gearcase, motor, cam, washplate, and spanner nut.; ordrng 1 W11449840 (GearCase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W10752283 (Washplate) and 1 W11551646 (Spanner nut)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, NY 14623

Dave F

Job Details: 07/19/2022

Found water leakage at filter housing. Used bypass and component still leaking. Needs filter housing. Customer paid in full.; ordrng 1 W11346623 (Filter Housing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Ontario, NY 14519

Andres

Job Details: 07/19/2022

Replaced fan cover.

We serviced a

MAYTAG FREEZER

Model MFI2269FRZ03

Near Webster, NY 14580

Andres

Job Details: 07/19/2022

Customer stated unit stopped cooling. Diagnosed unit and found start relay to be the cause of the issue. Relay is not starting compressor unit needs a new one. Customer also pointed out deli tray and chiller bin are both cracked and falling off.; ordrng 1 W11092533 (Start relay) and 1 WPW10350564 (Capacitor) and 1 W10827914 (Deli tray) and 1 WP67006312 (Chiller door)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Irondequoit, NY 14622

Andres

Job Details: 07/19/2022

"Customer stated unit was giving him F9E1 for a drain issue. I put unit into a diagnostic mode and ran a cycle. Unit ran a cycle successfully, I then started a normal cycle and canceled it to see if water would still drain. Unit did drain properly. I could not duplicate issue. I informed customer that they need to clean the filter out so it doesn't go into the pump."

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Rochester, NY 14621

Andres

Job Details: 07/19/2022

"Replaced manifold, tubing to burners and burner caps. I put unit back together and tested all burners. 3 out of the 4 burners were working properly but the left front one was still inconsistent. I called whirlpool to get it noted and was told to replace ignitor.Sr 7734142597 ; ordrng 1 WPW10209656 (Ignitor) and 1 WPW10209657 (Ignitor)"

We serviced a

GE DRYER

Model DSKP333EC6WW

Near Rochester, NY 14605

Andres

Job Details: 07/19/2022

Customer stated knob broke off timer and also trim piece on screen lint broke off. Ordering timer and trim piece.; ordrng 1 WE01X25915 (Lint screen trim) and 1 WE15X23895 (Timer)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, NY 14424

Jeremy

Job Details: 07/19/2022

"Customer stated laundry is not spinning out completely and not rinsing properly. Checked and found no error codes. Ran diagnostic check and found unit noisy when spinning and slow to spin when loaded with laundry. Ordering control and motor for slow spin and transmission, basket hub, and cam for excessive noise during spin cycle.; ordrng 1 W10721967 (CAM) and 1 W10890624 (DRIVE MOTOR) and 1 W10528947 (HUB) and 1 W11454734 (GEARCASE) and 1 W11417466 (CONTROL)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rochester, NY 14624

Dave L

Job Details: 07/19/2022

Found frozen water bladder preventing dispensing. Thawed bladder.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2O

Near Spencerport, NY 14559

Dave L

Job Details: 07/19/2022

Washer has water damage underneath. Motor windings open. Replacing motor shifter and control. ; ordrng 1 W11556728 (Control) and 1 W11026785 (Motor) and 1 W11481722 (Actuator)

We serviced a

WHIRLPOOL DRYER

Model MED6230HW

Near Canandaigua, NY 14424

Jeremy

Job Details: 07/19/2022

Found dryer to be excessively noisy. Checked and found screw pinched between blower housing and lint duct. Also found back left roller to be noisy. Replaced both rear rollers and removed extra screw. Unit operating as expected.; used 1 349241T (Roller) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Honeoye, NY 14471

Jeremy

Job Details: 07/19/2022

Customer stated unit will not complete a cycle. Checked and found F5E2 error code. Ran diagnostic check and all functions check good. Checked voltage at outlet and found that there is only 90VAC. Advised customer to have circuit checked by qualified electrician.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, NY 14611

Andres

Job Details: 07/19/2022

Customer stated unit was not dispensing water or making ice. Diagnosed unit and found that the connection to the main water valve was loose. Recconected it and tested it. Unit is now dispensing water.

We serviced a

MAYTAG RANGE

Model MER8800FZ2

Near Fayetteville, NY 13066

Chuck

Job Details: 07/19/2022

Replaced front left burner. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Fayetteville, NY 13066

Chuck

Job Details: 07/19/2022

Replaced UI and load & Go dispenser. Unit tested good

We serviced a

JENN AIR DISHWASHER

Model JDTSS244GS0

Near Fayetteville, NY 13066

Chuck

Job Details: 07/19/2022

Customer stated that the rack tracking was broken. I verified issue and with the tracks separating it caused the tabs to break on the rack adjusters. Replaced right & left upper tracks and right & left adjusters per SP W11296667. Unit tested good S-Code S22916; used 2 WPW10546503 (Adjusters) from stock

We serviced a

WHIRLPOOL DRYER

Model MGD5500FW0

Near Fayetteville, NY 13066

Chuck

Job Details: 07/19/2022

"Squealing noise coming from dryer. Dryer kit tested bad, replaced dryer kit. Unit tested good ; used 1 4392067 (Dryer kit) from stock"

We serviced a

MAYTAG RANGE

Model MER8700DS

Near Syracuse, NY 13211

Chuck

Job Details: 07/19/2022

Oven not heating. Heating element tested bad. Replaced element. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS01

Near Pittsford, NY 14534

Dave F

Job Details: 07/19/2022

"Ice maker working intermittently. Found weak water pressure into unit. Water valve not turned all the way on. Found clog in valve. Opened valve to increase water pressure. If any other issue, customer will need valve replaced. Tightened freezer door handle."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Canandaigua, NY 14424

Dave F

Job Details: 07/19/2022

Wash motor error. Replaced wash sump. Tested with diagnostic. All operations normal.

We serviced a

WHIRLPOOL DRYER

Model MEDB766FW0

Near Canandaigua, NY 14424

Dave F

Job Details: 07/19/2022

"Unit had broken door switch. Replaced door switch. Tested for power, spin and heat. All operations normal."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV03

Near Canandaigua, NY 14424

Dave F

Job Details: 07/19/2022

Spoke with customer. Ice maker not working. Ordering ice maker for repair.; ordrng 1 W11579560 (Ice Maker)

We serviced a

WHIRLPOOL COOKTOP

Model WFE320M0JS3

Near Syracuse, NY 13212

Chuck

Job Details: 07/19/2022

Replaced glass cooktop because of thermal crack. Unit tested good

We serviced a

MAYTAG DRYER

Model MGD4200BW1

Near Fairport, NY 14450

Jeremy

Job Details: 07/18/2022

Dryer was noisy due to drum rubbing against right side panel. Bent panel and realigned drum. Found that dryer vent is restricted and should be cleaned. Vent terminates on the roof. Advised customer on how to clean lint screen build up from dryer sheets. Unit operating as expected.

We serviced a

GE DRYER

Model GTDP300EM0WS

Near Rochester, NY 14625

Andres

Job Details: 07/18/2022

Did not get part in today for repair ; schdld next appmnt for 7/22 FRI !

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Rochester, NY 14625

Andres

Job Details: 07/18/2022

Customer had same issue where connection was loose. Recconected it and unit turned on.