We serviced a
MAYTAG DRYER
Model MGDX550XW0
Near Webster, NY 14580
Andres V
Job Details:
02/25/2025
Found the pulley to be causing the noise. Used repair kit to replace the pulley and the rollers. Unit is working properly ; used 1 4392067 (REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Ontario, NY 14519
Andres V
Job Details:
02/25/2025
"Found slider to coming apart causing it to not be able to shift into a spin cycle. While examining the slider also noticed a lot of gearcase oil leaking. I replaced the slider but unit will also need gearcase; ordrng 1 W11449841 (Gearcase), used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Pittsford, NY 14534
Zach L
Job Details:
02/25/2025
Evacuated unit and bubble tested with 200psi nitrogen. Found no leaks. Vacuumed unit to 500 microns and recharged with 44g of R600a. Tested.; dspstn on spec-tagged invntry: 1 W11504448 COUPLER AL 5X1.8 and 1 W11506635 VALVE 1/4
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Rochester, NY 14623
Zach L
Job Details:
02/25/2025
Replaced UI and control. Tested unit
We serviced a
GE REFRIGERATOR
Model GWE19JMLGFES
Near Fairport, NY 14450
Zach L
Job Details:
02/25/2025
"Spring in mullion broken, needs new mullion divider; ordrng 1 WR17X25027 (Mullion)"
We serviced a
MAYTAG WASHER
Model MVW5035MW2
Near Webster, NY 14580
Andres V
Job Details:
02/25/2025
Found lid lock trying to disengage but would pull back tab to unlock from the strike. Replaced lid lock and tested it ; dspstn on spec-tagged invntry: 1 W11670519 LATCH
We serviced a
GE DISHWASHER
Model GDT695SFL5DS
Near Irondequoit, NY 14617
Andres V
Job Details:
02/25/2025
I used the GE tool to update the control board on unit. Once I did that unit turned on and is responding to commands. I was able to start a normal cycle. Customer is to monitor and make sure it does complete the full cycle.
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Fairport, NY 14450
Zach L
Job Details:
02/25/2025
Screw mounting rotor came loose. Tightened screw and tested
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Rochester, NY 14607
Zach L
Job Details:
02/25/2025
Control unable to properly sense water level. Pressure hose clear. Needs new control. Parts covered by 2 year limited warranty; ordrng 1 W11712987 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Rochester, NY 14621
Zach L
Job Details:
02/25/2025
Belt slipped off of pulley. Reattached and tested
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Rochester, NY 14620
Andres V
Job Details:
02/25/2025
Replaced ice maker and cycled it for water. Ice maker called for water and filled. Tested dispenser and noticed it wasnt working gave cusotmer a quote for repair but she just wanted ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Rochester, NY 14625
Zach L
Job Details:
02/24/2025
Replaced compressor. Vacuumed unit to 500 microns and recharged with 48g of R600a. Tested; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 and 1 W11504431 COUPLER BR 7.5X5
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Rochester, NY 14615
Andres V
Job Details:
02/24/2025
Unit will not go into a diagnosticose. When you press start it just agitates. No lights come on. Unit will need new control; ordrng 1 W11712987 (Control board)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rochester, NY 14615
Andres V
Job Details:
02/24/2025
"Replaced the belt on unit. Tested it out, unit is working properly ; used 1 341241 (Belt) from stock"
We serviced a
WHIRLPOOL OVEN
Model WFG535S0LS5
Near Rochester, NY 14616
Andres V
Job Details:
02/24/2025
"Replaced the main control and tested unit. Unit is heating and working properly, customer is to cook something in the air frye cycle"
We serviced a
WHIRLPOOL OVEN
Model WFG515S0MS1
Near Rochester, NY 14625
Zach L
Job Details:
02/24/2025
"Voltage from DSI board irregular, needs new DSI board; ordrng 1 W11162730 (DSI board)"
We serviced a
GE DRYER
Model WSM2700DAWWW
Near Irondequoit, NY 14617
Andres V
Job Details:
02/24/2025
Replaced the support shaft and the pulley on unit. Tested it out. Unit no longer makes noise.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Fairport, NY 14450
Zach L
Job Details:
02/24/2025
Replaced evaporator fan and tested
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Rochester, NY 14626
Andres V
Job Details:
02/24/2025
Found control board was getting 120v but not sending out any power to the UI. Unit will need new control board ; ordrng 1 W11550649 (ACU)
We serviced a
GE WASHER
Model GFW850SPNR
Near Hilton, NY 14468
Andres V
Job Details:
02/24/2025
Cusotmer has question about unit and cleaning out the filter. I suggested cleaning out filter once a month if possible to prevent hair build up and unit from not draining
We serviced a
KITCHENAID WINE CELLAR
Model KUWS24RSSS01
Near Honeoye Falls, NY 14472
Zach L
Job Details:
02/24/2025
Replaced condenser fan and tested unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Rochester, NY 14623
Zach L
Job Details:
02/24/2025
Lower freezer hinge squeaking. Applied lubrication and tested
We serviced a
GE DRYER
Model GFD85GSPN1RS
Near Hilton, NY 14468
Andres V
Job Details:
02/24/2025
"Unit was heating but flame was going out after a few seconds. Did an update to unit control, checked the venting and saw the vent outside is clogged causing air to back up and flame to go out"
We serviced a
WHIRLPOOL DRYER
Model MGD6630HW4
Near Hilton, NY 14468
Andres V
Job Details:
02/24/2025
Wrong lP kit ordered. Customer said he will be ordering one himself and will b contacting Jeff for scheduling ; schdld next appmnt for 2/28 FRI !
We serviced a
KITCHENAID RANGE
Model KSDB900ESS9
Near Rochester, NY 14626
Andres V
Job Details:
02/24/2025
"Installed new control and still getting same result, talked to techline found power going out and through fuse but not heating element. Suggested replacing harness SR 7740892607; ordrng 1 W11457083 (Main Harness) and 1 W10580316 (Bake drawer harness)"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Rochester, NY 14624
Zach L
Job Details:
02/24/2025
"Ignitor tested bad. Stock ignitor broken, needs new ignitor.; ordrng 1 W11590294 (Ignitor), used 1 12400035 (Ignitor) from stock"
We serviced a
GE WASHER
Model GFW650SSN2WW
Near Rochester, NY 14624
Zach L
Job Details:
02/24/2025
"Blockage in vent, causing vent motor to grind. Removed blockage and tested"
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Rochester, NY 14607
Zach L
Job Details:
02/24/2025
Thermal cutoff tested open; ordrng 1 280148 (Thermal cutoff kit)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Rochester, NY 14606
Andres V
Job Details:
02/24/2025
Had to reschedule ; schdld next appmnt for 2/27 THU PM
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QD2A
Near Rochester, NY 14608
Jeff Miceli
Job Details:
02/20/2025
Intended part not part of console assembly. Ordering switch ; ordrng 1 5304517587 (Switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Irondequoit, NY 14617
Andres V
Job Details:
02/20/2025
Installed new stud and screw so I could install handle.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Spencerport, NY 14559
Zach L
Job Details:
02/20/2025
"Sealed system restriction, replaced drier. Unusual tubing sizes for process tube, unable to install on old compressor. Incorrect fittings for new compressor, need correct fittings to complete repair.; ordrng 2 W11504414 (10x6)s and 1 W11504420 (8x6), dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 1 W11504416 COUPLER BR 8.5X6 , 1 W11504424 COUPLER BR 8X1.8 , 1 W11504434 COUPLER BR 6X2 , and 1 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Caledonia, NY 14423
Zach L
Job Details:
02/20/2025
Replaced evaporator fan and evaporator cover. Customer to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Scottsville, NY 14546
Zach L
Job Details:
02/20/2025
Tub rusted and leaking. Needs new tub. Customer declined repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM06
Near Honeoye Falls, NY 14472
Zach L
Job Details:
02/20/2025
Control receiving voltage but unresponsive. Needs new control.; ordrng 1 W11629179 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Rochester, NY 14612
Andres V
Job Details:
02/20/2025
Customer showed me video of unit turning on and off. Issue is caused by a DC voltage component is shorting out causing issue. Techline suggested replacing the evap motor and UI SR 7740996556; ordrng 1 W11578030 (Evap motor) and 1 W11636544 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Rochester, NY 14606
Andres V
Job Details:
02/20/2025
"Called techline, checked temps found it getting to -5 (took pic) cycled ice maker their was cubes in there frozen. Ice maker cycled and called for water. Techline states to leave ice maker alone for 72 hours to see if it fills bin."
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ1
Near Rochester, NY 14624
Andres V
Job Details:
02/20/2025
"Display is fading away can't see the display fully. Replaced the UI control, display is fully working now. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC0
Near Rochester, NY 14621
Andres V
Job Details:
02/20/2025
"Could not duplicate issue with unit. Unit had no error codes, ran a diagnostic cycle properly. Started a normal cycle twice to make sure it started and advance. Unit is working properly customer to take video if issue occurs again."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Rochester, NY 14625
Andres V
Job Details:
02/20/2025
Door handle fell off the door. I was able to reinstall it. Tested it to make sure it didn't fall off again.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Canandaigua, NY 14424
Zach L
Job Details:
02/20/2025
Actuator arm broken. Part covered by one year manufacturer warranty. Replaced actuator and tested; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fairport, NY 14450
Andres V
Job Details:
02/20/2025
Attempted to replace the freezer light but could not because the connector is covered in insulation and can't get it to make good contact.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA09
Near Rochester, NY 14618
Andres V
Job Details:
02/20/2025
Replaced both side rails and the bracket. Door is closing properly
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM08
Near Canandaigua, NY 14424
Zach L
Job Details:
02/20/2025
"Unit unplugged on arrival. No sealed system, airflow, or defrost issues. Advised customer to monitor unit and leave turned on if issue persists."
We serviced a
GE REFRIGERATOR
Model GYE22HSKBSS
Near Fairport, NY 14450
Zach L
Job Details:
02/20/2025
"Drain line blocked. Cleared blockage, advised customer to allow unit to defrost"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Irondequoit, NY 14617
Andres V
Job Details:
02/19/2025
"Did not transfer bottom door seal previously, replaced it and tested unit. Unit is no longer leaking ; schdld next appmnt for 2/20 THU !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Brockport, NY 14420
Andres V
Job Details:
02/19/2025
Saw video of customer issue I Can hear a valve humming in the background and UI responding to commands but no water. I talked to techline and they suggested replacing dual valve. Customer needs to get authorization first. If she calls back order WPW10341320 SR 7740988242
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Hilton, NY 14468
Andres V
Job Details:
02/19/2025
"Could not get ice maker to cycle, called thlechline and found theirs a grounded wire somewhere. They have deemed unit unrepairable SR 7740987376"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB08
Near Rochester, NY 14626
Andres V
Job Details:
02/19/2025
Installed new turntable ring and tested. Turntable now turns properly
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS05
Near Rochester, NY 14626
Andres V
Job Details:
02/19/2025
"Could not get unit to duplicate issue. Both burners were working correctly when I tested them multiple times. I was told that usually occurs after they clean it with a spray, I stated that spray is probably clogging the house and getting everything wet. When cleaning burners make sure they are completely dry before lighting"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Rochester, NY 14623
Andres V
Job Details:
02/19/2025
"Unit had no power checked fuse found it t have blown, I replaced the fuse and still got no power. Checked power at the control board and did find 120v ordering control; ordrng 1 W11545876 (Control) and 1 W11194422 (UI), used 1 Wpm0805101 (Fuse) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS6
Near Rochester, NY 14623
Andres V
Job Details:
02/19/2025
"Replaced the UI, tested it. Unit is responding to commands"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Rochester, NY 14623
Andres V
Job Details:
02/19/2025
Replaced freezer light all lights turned on. ; dspstn on spec-tagged invntry: 1 W11579560 ICEMAKER
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EFP02
Near Pittsford, NY 14534
Zach L
Job Details:
02/19/2025
"Customer experiencing temperature fluctuations of 5 degrees from set point. Thermistors test good, all measuring correctly. Average temperature in fridge the same as set temperature, indicating no issues with unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRTX5328PM00
Near Geneva, NY 14456
Zach L
Job Details:
02/19/2025
"System restricted, needs new drier and evaporator.; ordrng 1 W11109499 (Drier) and 1 W11504445 (5x4) and 1 W11504447 (5x1.8) and 1 W11579351 (Evaporator) and 1 W11504450 (4x1.8) and 1 W11506620 (8x8 AL)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Geneva, NY 14456
Zach L
Job Details:
02/19/2025
"Motor unable to move water, needs new sump assy.; ordrng 1 W11613479 (Sump)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Geneva, NY 14456
Zach L
Job Details:
02/19/2025
Replaced latch and tested unit; dspstn on spec-tagged invntry: 1 W11307244 LATCH
We serviced a
GE DRYER
Model GTD38EASW0WS
Near Geneva, NY 14456
Zach L
Job Details:
02/19/2025
Heat selector shorted on high heat option. Needs new heat selector.; ordrng 1 WE04X25587 (Heat switch)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Geneva, NY 14456
Zach L
Job Details:
02/19/2025
"Piece of motor loose and rattling, causing noise. Needs new motor.; ordrng 1 279827 (Motor)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Newark, NY 14513
Zach L
Job Details:
02/19/2025
"Customer complaint is unit constantly drains. Pressure sensing issue. No blockage in pressure hose, fault in control board.; ordrng 1 W11603811 (Board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rochester, NY 14620
Andres V
Job Details:
02/19/2025
Replaced the damper and the UI control. Turned power back on and set temp to recommended setting.
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Rochester, NY 14620
Andres V
Job Details:
02/19/2025
Cycle ice makers and can hear gears turning internally but the paddles are not turning. Unit will need new ice maker ; schdld next appmnt for 2/25 TUE !
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Newark, NY 14513
Zach L
Job Details:
02/19/2025
"Agitator broken, damaging lid latch and impeller.; ordrng 1 W11700916 (Lid lock) and 1 W11614636 (Agitator) and 1 W11510461 (Impeller)"
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Rochester, NY 14607
Zach L
Job Details:
02/18/2025
"Dryer heating properly. Blockage in vent causing drying issues, advised customer to have vent cleaned.; dspstn on spec-tagged invntry: 1 279311 IGNITOR"
We serviced a
KITCHENAID DISHWASHER
Model KUDD01DTTA
Near Rochester, NY 14610
Zach L
Job Details:
02/18/2025
"Unit had error codes stored due to blockage in disposal. Customer cleared blockage, but not error codes. Reset power and tested, unit working properly."
We serviced a
GE DISHWASHER
Model GDP630PYR7FS
Near Irondequoit, NY 14609
Andres V
Job Details:
02/18/2025
"Installed new wash pump, tested unit watch for leaks. Unit is working properly"
We serviced a
WHIRLPOOL OVEN
Model WFG535S0LS5
Near Rochester, NY 14616
Andres V
Job Details:
02/18/2025
"Unit is having intermittent issues with the convection fan, was not turning coming on but after a few minutes it did. Recommended replacing control board.; ordrng 1 W11620570 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochester, NY 14626
Andres V
Job Details:
02/18/2025
I checked evaporator found a giant block of ice around cap tube. Unit has leak. ; ordrng 1 W11504424 (8/1.8) and 1 W11504419 (8/7) and 1 W10836706 (Evaporator) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11504416 (8.5/6) and 1 Wpw10143759 (Dye drier) and 1 W11504434 (6/2) and 1 W11504433 (6/4)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB2
Near Rochester, NY 14625
Zach L
Job Details:
02/18/2025
Replaced harness and tested
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Hilton, NY 14468
Andres V
Job Details:
02/18/2025
"Unit seems to be having a low leak, amp draw was 1.8. no frost pattern, step valve works properly. Quotes customer for repair but they want to get a new unit. SR7740977996"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Fairport, NY 14450
Zach L
Job Details:
02/18/2025
Replaced lid lock and tested unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Fairport, NY 14450
Zach L
Job Details:
02/18/2025
"Evaporator fan shorted, causing power failure. Needs new evaporator fan; ordrng 1 W11578030 (Evaporator fan)"
We serviced a
GE DRYER
Model WSM2700DAWWW
Near Irondequoit, NY 14617
Andres V
Job Details:
02/18/2025
"Found rear support shaft to be causing noise, while inspecting unit found idler pulley to damaged. ; ordrng 1 WE13X10011 (Dryer support shaft) and 1 WE03X29378 (Idler arm)"
We serviced a
KITCHENAID OVEN
Model KODC504PPS02
Near Webster, NY 14580
Andres V
Job Details:
02/18/2025
I replaced the control board and ohmed out the temp sensor. Sensor ohmed out ok. I replaced the control and tested unit with heat probe. Unit did get up to temp. Customer is to monitor to cook and monitor
We serviced a
GE REFRIGERATOR
Model PYE22KYNEFS
Near Fairport, NY 14450
Zach L
Job Details:
02/18/2025
Replaced UI and tested unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Pittsford, NY 14534
Zach L
Job Details:
02/18/2025
Partial frost pattern and over temp compressor. Low side sealed system leak. Needs new evaporator.; ordrng 1 W11572047 (Evaporator) and 1 W11504450 (4x1.8) and 1 W11504420 (8x6) and 1 W11506635 (Charging tube) and 1 W11506622 (6x6 al) and 1 W11109499 (Drier) and 1 W11506623 (5x5) and 1 W11504448 (5x1.8)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Rochester, NY 14618
Zach L
Job Details:
02/18/2025
Replaced fan and tested unit
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Webster, NY 14580
Andres V
Job Details:
02/18/2025
Unit has a water pressure issue where it thinks water is in basket and turns on pump but theirs no water. Cleared pressure tube recommended replacing control board.; ordrng 1 W11607637 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Rochester, NY 14625
Andres V
Job Details:
02/18/2025
"Unit has seized compressor can hear compressor turn on buzz loudly and the click off. ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (8.5/8) and 1 W11504431 (7/5) and 1 W11506619 (8NK) and 1 W11504445 (5/4) and 1 W11504449 (4/2) and 1 W11676464 (Process tube), dspstn on spec-tagged invntry: 1 WP2315539 MOTOR-EVAP"
We serviced a
GE REFRIGERATOR
Model GFE28GYNFFS
Near Penfield, NY 14526
Andres V
Job Details:
02/18/2025
"Found internal broken wire at the door connection, when I wiggle wire UI comes on. Unit will need new door.; ordrng 1 WR78X37452 (Dispenser door)"
We serviced a
GE DRYER
Model GTD48GASW0WB
Near Rochester, NY 14606
Jeff Miceli
Job Details:
02/18/2025
Replaced timer for random no heat situation. Could not replicate the issue. Unit working properly now.
We serviced a
MAYTAG FREEZER
Model MRT311FFFZ02
Near Rochester, NY 14612
Zach L
Job Details:
02/18/2025
Recharged unit with 46g of R600a and tested
We serviced a
GE DISHWASHER
Model GDP670SMV1ES
Near West Henrietta, NY 14586
Jeff Miceli
Job Details:
02/17/2025
Pump not operating. Needs pump or control if relay is bad. ; ordrng 1 WD21X33682 (Control)
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Henrietta, NY 14467
Jeff Miceli
Job Details:
02/17/2025
Unit randomly squeaking during operation. Needs roller kit. The venting is clear and operating well. The gas coils may be shutting down mid-cycle. Ordering coil kit.; ordrng 1 279834 (Coil kit) and 1 4392067 (Repair ki)
We serviced a
MAYTAG FREEZER
Model MRT311FFFZ02
Near Rochester, NY 14612
Zach L
Job Details:
02/17/2025
"Replaced compressor. Vacuumed down to 500 microns. Unable to recharge fully, out of R600a, will return tomorrow; schdld next appmnt for 2/18 TUE AM"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14612
Zach L
Job Details:
02/17/2025
"No errors stored, ice maker fills and harvests correctly. Contacted techline, advised to replace UI; ordrng 1 W11387386 (UI)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW1
Near Rochester, NY 14616
Zach L
Job Details:
02/17/2025
Replaced board and tested
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW05
Near Penfield, NY 14526
Andres V
Job Details:
02/17/2025
I asked customer if bail arm was on top of the ice when it's being dumped in bin. I believe bail arm got stuck in a down position making ice maker think it was empty. I suggested monitoring bail arm arm and making sure it sits on top of ice. If customer calls back order
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Irondequoit, NY 14617
Zach L
Job Details:
02/17/2025
"Freezer at 15 degrees, refrigerator at 45 degrees. Temperature set to warmest setting. Advised customer adjust to recommended temperature settings and monitor."
We serviced a
MAYTAG DRYER
Model MGD5630HW4
Near Pittsford, NY 14534
Andres V
Job Details:
02/17/2025
"Talked to customer and explained that this issue is not covered under warranty since it is a noise issue, I can still diagnose unit but would have to collect service fee. Customer wants to call whp"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Victor, NY 14564
Andres V
Job Details:
02/17/2025
"Thawed out the fill tube, replaced the UI and filled ice maker. Turned max ice on"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS3
Near Ontario, NY 14519
Andres V
Job Details:
02/17/2025
Rack wheels fell out of place and one side was raised while the other was not. Showed customer how you can move rack up and down. Put wheels back on track
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Ontario, NY 14519
Andres V
Job Details:
02/17/2025
"Found ice maker fill line was clogged with ice, error code E5 for bad thermistor and LED lights out. I was able to thaw out line but will not do it on its own. Cleared error code but not sure if it will produce ice ; ordrng 1 W11405309 (UI) and 1 W11683243 (LED lights) and 1 W11658802 (Ice maker)"
We serviced a
AMANA OVEN
Model AGR6303MMS0
Near Rochester, NY 14621
Zach L
Job Details:
02/17/2025
"Board non functional. Caused by cockroach damage. Informed customer warranty will not cover pest damage. Customer unable to pay service fee, is aware bill will be sent.; dspstn on spec-tagged invntry: 1 12400035 IGNITOR"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Rochester, NY 14605
Zach L
Job Details:
02/17/2025
"Customer states unit not agitating. No error codes. Unit had no issues agitating during service cycle, in service mode, or during normal cycle during testing."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Webster, NY 14580
Andres V
Job Details:
02/17/2025
"Pipe that water drains into is backed up with water, customer will have to get plumber to clear pipes so water can drain properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Irondequoit, NY 14617
Andres V
Job Details:
02/17/2025
"Replaced right side rail, inner door and outter door. Broke off screw inside nut so couldn't put handle on. ; ordrng 1 W10826179 (Screw) and 1 W11157086 (Stud)"
We serviced a
WHIRLPOOL RANGE
Model WFG114SWQO
Near Rochester, NY 14606
Zach L
Job Details:
02/17/2025
Ignitor not heating. Needs new ignitor.; ordrng 1 W10918546 (Round ignitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Caledonia, NY 14423
Zach L
Job Details:
02/17/2025
"25 degrees in RC section, 0 in FF section. Contacted techline, advised to replace evaporator fan. SR#7740963724; ordrng 1 WP2315539 (Evaporator fan) and 1 W11024683 (Evaporator cover)"
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00FOU
Near Pittsford, NY 14534
Jeff Miceli
Job Details:
02/17/2025
Found slow leak at supply tube to right manifold. Tightened and now not leaking. Operating properly