Service History 19 - Appliance Tec

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD24ESSM1WW

Near North Chili, New York 14514

DeVaughn C

Job Details: 09/08/2025

Customer reports they could not get cold. Water. Discovered hot and cold valves were reversed. Removed unit from recessed opening in wall to swap hot and cold water hoses. Repair completed successfully.

We serviced a

WHIRLPOOL WASHER

Model Mvw6230hw3

Near Churchville, New York 14428

DeVaughn C

Job Details: 09/08/2025

"Customer reports unit goes from sensing to done with no action. F7E1 error code stored. Replaced actuator, calibrated, then tested. Repair completed successfully. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

GE WASHER

Model GTW4658FN3WW

Near Irondequoit, New York 14617

Andres V

Job Details: 09/08/2025

Checked for proper operation. Unit working normally. Advised customer to use Affresh tub cleaner to remove buildup and smell from washer. Recommend hose lint filter replacement.

We serviced a

MONOGRAM RANGE

Model ZDP366NP7SS

Near Rochester, New York 14617

Andres V

Job Details: 09/08/2025

"Checked bake heating element found no continuity on the outter burner, also saw that the door Is splitting apart on the right side due to a broken bracket. ; ordrng 1 WB44T10056 (Bake element) and 2 WB02K10219 (End cap)s"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Pittsford, New York 14534

Zach L

Job Details: 09/08/2025

Lid strike broken. Replaced strike and tested; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Brockport, New York 14420

DeVaughn C

Job Details: 09/08/2025

Replaced timer then tested. Repair completed successfully.

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258XEW4

Near Pittsford, New York 14534

Zach L

Job Details: 09/08/2025

"Drain tube blocked, causing overflow and ice buildup. Cleared ice buildup and removed blockage from drain tube."

We serviced a

KENMORE WASHER

Model ="110.20222510"

Near Rochester, New York 14626

Andres V

Job Details: 09/08/2025

Rescheduled for later today

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP645SYN5FS

Near East Rochester, New York 14445

Zach L

Job Details: 09/08/2025

Main control failure due to pest damage. Repair not authorized by warranty company due to pests.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Hamlin, New York 14464

DeVaughn C

Job Details: 09/08/2025

Replaced door switch then tested. Repair completed successfully.

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Hilton, New York 14468

DeVaughn C

Job Details: 09/08/2025

Lid strike is non-functional. Replaced lid strike then tested. Repair completed successfully. ; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Fairport, New York 14450

Zach L

Job Details: 09/08/2025

Hub worn. Replaced hub and tested. Advised customer run self clean cycle regularly.; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL OVEN

Model KSEG700EBS3

Near Penfield, New York 14526

Zach L

Job Details: 09/08/2025

"Bake element shorted, needs new element.; ordrng 1 W10779716 (Bake element)"

We serviced a

KITCHENAID RANGE

Model KFED500ESS06

Near Pittsford, New York 14534

Ben H

Job Details: 09/08/2025

I replaced the cord and the terminal block and the unit operates as it should ; dspstn on spec-tagged invntry: 1 PT500 CORD 4' 50A 4W

We serviced a

JENN AIR DISHWASHER

Model JDB9600CWS98

Near Pittsford, New York 14534

Ben H

Job Details: 09/08/2025

the unit had e15 error code for water in the drip tray. By the time I had arrived and inspected the unit the water had evaporated in the drip tray in there was no more error code. I tested the unit for about 10 minutes and then drain all the water out and there was no leaks and the code did not come back. I instructed the customer To use and monitor of the unit and how to load the dishes so it does not reflect any water back to the door gasket

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Pittsford, New York 14534

Ben H

Job Details: 09/08/2025

I replaced the broken harness and used a clip from the old harness to secure the drain pump harness and instructed in the service bulletin and tested the unit and it works as it should

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Pittsford, New York 14534

Ben H

Job Details: 09/08/2025

I replaced the control board due to it constantly running the pump and tested the unit and it works as it should

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pittsford, New York 14534

Ben H

Job Details: 09/08/2025

The fold down tine on the middle rack Was rusted causing multiple parts of it to come loose. I ordered a new tine and scheduled the customer; ordrng 1 W11727974 (Tine row)

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW3

Near Rochester, New York 14612

DeVaughn C

Job Details: 09/08/2025

"Replace control board, calibrated, and tested. Repair completed successfully."

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Rochester, New York 14624

Andres V

Job Details: 09/08/2025

Tested unit on various cycles and found no unusual buzzing sounds. Advised customer that the sound could be from the steam valve coming on.

We serviced a

WHIRLPOOL 50#IM 15' FS

Model KUIC15POZP1

Near Rochester, New York 14610

Andres V

Job Details: 09/08/2025

Unit not dispensing ice cubes due to a broken heating grid. New heating grid needed. Customer needs more time to decide on repair. Paid the service charge. Grid - W10919199

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS05

Near West Henrietta, New York 14586

Ben H

Job Details: 09/08/2025

The customers complaint was that the lights will all go out as well as the lights on the pantry Ui. The unit was working properly when I arrived and when I spoke to the customer she said the lights would occasionally go out for an hour or two and then come back on. She said she uses her water dispenser frequently which is positioned right above the pantry UI so I Suspect some water From the dispenser drips onto the Ui Interrupting the electrical connection. I inspected the UI and it works properly so I instruct the customer on some tips to prevent the water from dripping onto it

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GWE22JYMCFFS

Near Rochester, New York 14612

DeVaughn C

Job Details: 09/08/2025

Replaced door switches then tested. Repair completed successfully.

We serviced a

GENERAL ELECTRIC DRYER

Model GTD42GASJ3WW

Near Rochester, New York 14618

Andres V

Job Details: 09/08/2025

installed new timer and knob. Dryer controls are working good.

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS3

Near Webster, New York 14580

Zach L

Job Details: 09/08/2025

Dishwasher leaking from right side of door gasket. Needs new door gasket.; ordrng 1 W11177741 (Door seal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ05

Near Irondequoit, New York 14609

Zach L

Job Details: 09/08/2025

Insulation around damper not sealed properly. Applied sealant to prevent cold air leakage. Left door missing cam.; ordrng 1 WPW10470155 (Door cam)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14618

Andres V

Job Details: 09/08/2025

When I did repair I pushed unit back to far and drain hose was hitting the back panel when it was in a spin cycle. Pulled unit out a couple inches and tied drain hose with a zip tie. Started a normal cycle watched it fill then advance to wash

We serviced a

WHIRLPOOL DRYER

Model WED4720RW0

Near Rochester, New York 14624

Zach L

Job Details: 09/08/2025

"Short in motor, not supplying voltage to board. Needs new motor.; ordrng 1 W11364931 (Motor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Macedon, New York 14502

Andres V

Job Details: 09/08/2025

Installed new 3 doors and right side door handle. Installed new sparsh UI. Customer okay with fridge appearanse.

We serviced a

KENMORE WASHER

Model ="110.20222510"

Near Rochester, New York 14626

Andres V

Job Details: 09/08/2025

Rescheduled for later today

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Rochester, New York 14607

Andres V

Job Details: 09/04/2025

Found the top shipping bolts were still on the washer causing it not to move freely. Took bolts out and tested unit. Unit is working properly ; dspstn on spec-tagged invntry: 1 W11316766 SHOCK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Honeoye Falls, New York 14472

Zach L

Job Details: 09/04/2025

Assisted with sealed system repair

We serviced a

KITCHENAID OVEN

Model KEBS207BSS00

Near Mendon, New York 14506

Zach L

Job Details: 09/04/2025

"Broil element not correctly cycling when both ovens preheating. Needs new main control, part discontinued, unable to repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, New York 14620

Zach L

Job Details: 09/04/2025

Evaporator fan not fully connected. Reconnected evaporator fan

We serviced a

AMANA RANGE

Model AGR6303MMB0

Near Rochester, New York 14624

Zach L

Job Details: 09/04/2025

"Unit preheated correctly, no issue with ignitor or burner. Measured average oven temp during bake at 335 when set to 350. Calibrated unit 15 degrees higher"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW3

Near Rochester, New York 14624

Zach L

Job Details: 09/04/2025

Listened to dryer run for 20 minutes. All sounds normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Spencerport, New York 14559

Zach L

Job Details: 09/04/2025

"Water valve not allowing ice maker to fill. Customer has extended warranty, but call was not dispatched properly. Customer calling for warranty dispatch.; ordrng 1 W11579561 (Water valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Rochester, New York 14626

Zach L

Job Details: 09/04/2025

"Installed new water line. Tested, no leaks."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Honeoye Falls, New York 14472

Ben H

Job Details: 09/04/2025

"Replaced the Seized compressor and vacuumed The system down to 500 macrons and recharged the system with r600. When monitoring the system The pressure showed that the unit entered a deep vacuum however the temperature checks were good and the unit seems to operate as it should. The pressure readings were likely a result of faulty equipment in the customer is to monitor the unit; dspstn on spec-tagged invntry: 1 W11504415 COUPLER BR 8.5X8 1 W11504420 COUPLER BR 8X6 , 1 W11504431 COUPLER BR 7.5X5 , and 1 W11506635 VALVE 1/4"

We serviced a

KENMORE STACKED LAUNDRY

Model ="11088762793"

Near Rochester, New York 14607

Andres V

Job Details: 09/04/2025

Replaced the lid lock and tested unit. Unit is now draining and spinning.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Scottsville, New York 14546

Jeff Miceli

Job Details: 09/04/2025

Replaced control for continuous draining

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near Rochester, New York 14609

Andres V

Job Details: 09/04/2025

"Heard back panel vibrating loudly, took panel off and adjusted it. Unit is no longer making vibrating sound, if customer happens to call back order WP2315549."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Rochester, New York 14609

DeVaughn C

Job Details: 09/04/2025

"Unit was dead on arrival with full tub of water. Replaced control, unit still would not drain. Discovered item in drain pump. Removed blockage then calibrated. Repair completed successfully."

We serviced a

WHIRLPOOL DRYER

Model wed4950hw0

Near Rochester, New York 14617

DeVaughn C

Job Details: 09/04/2025

"Unit will not start, and inner door seal is falling off. Discovered faulty door switch. Replacing door switch and door seal. ; ordrng 1 WP3406107 (Door switch) and 1 W10906683 (Seal) and 1 W10861223 (Door)"

We serviced a

GE WASHER

Model GTW330AFK2WW

Near Rochester, New York 14615

DeVaughn C

Job Details: 09/04/2025

Customer reports clothes are soaking wet after cycle complete. Redundant Lid Unlocked and Critical Lid Lock error codes stored. Lid switch will not respond in diagnostic test. Lid switch should be replaced. Customer declining further repair at this time.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, New York 14626

DeVaughn C

Job Details: 09/04/2025

Customer reports unit still wobbles during spin. Discovered pillow case under agitator. Removed item then tested. Repair completed successfully.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near Rochester, New York 14611

Andres V

Job Details: 09/04/2025

Installed corner clip

We serviced a

WHIRLPOOL OVEN

Model WFGS5030RZ0

Near Rochester, New York 14613

Andres V

Job Details: 09/04/2025

"Found DSI board getting 120v but not sending out voltage to Ignitor. Replaced board tested unit on a 400degree cycle, unit is working properly."

We serviced a

JENN AIR REFRIGERATOR

Model JFC2089WEP11

Near Pittsford, New York 14534

Ben H

Job Details: 09/04/2025

The shutoff arm had fallen out of place on the icemaker and as a result it would not shut off and would overproduce ice. I put the arm back in and the unit is working correctly. I informed the customer that if it happens again then That Indicates a issue with the shut off on internal gear and the icemaker will need to be replaced

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Pittsford, New York 14534

Ben H

Job Details: 09/04/2025

The unit is getting an F9 E1 error code and does not drain water. I checked underneath and found the drain pump wire was broken and the one I have on my truck is not the right harness for this model so I ordered the correct harness and scheduled customer ; ordrng 1 W11591637 (Harness)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Fairport, New York 14450

Ben H

Job Details: 09/04/2025

When I inspected the unit the normal cycle button on the UI did not register any touch. I replaced the UI and it now works as it should. I asked the customer if they had noticed any condensation building up on the panel due to a possible leaky gasket that is causing the issue and they said they did not notice any so I cleaned off the gasket To prevent any buildup causing air gaps and advise the customer To run a couple loads and see if there is any condensation build up and if there is to call us back and the gasket will have to be replaced

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Rochester, New York 14622

Andres V

Job Details: 09/04/2025

"Ran a quick cycle with a few towels and spin speed turned to max, I did not hear any unusually noises. Took off the front panel and inspected the shock absorber, cleaned out coin trap. Could not duplicate noise customer was talking about. Unit is working properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WZF34X20DW04

Near Webster, New York 14580

Andres V

Job Details: 09/04/2025

"Found the control board was not responding, I checked power did find voltage. I unplugged connection to board and reconnected. All lights turned on and so did compressor. I reccomend replacing control board to avoid future issues.; ordrng 1 W11580519 (Control board)"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Macedon, New York 14502

Ben H

Job Details: 09/04/2025

The customers complaint was the unit was leaking water underneath. When I put water in the unit it started leaking out almost immediately and when I looked underneath I found a crack in the outer tub near the drain pump. I ordered a new outer tub ; ordrng 1 W11219115 (Outer tub)

We serviced a

MONOGRAM RANGE

Model ZTDX1FPSN3SS

Near Canandaigua, New York 14424

Ben H

Job Details: 09/04/2025

The customers complaint was that the bottom oven door does not fully close. When I inspected the door I found these soft close hinges were not closing by themselves when you reach that point And the hinges would not allow the door to close all the way. I ordered new hinges for both sides of the lower oven door. I also found there was some damage to the door latch so I replaced that; ordrng 1 WB10X36953 (Hinge rt side) and 1 WB10X36945 (Hinge left side)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, New York 14626

DeVaughn C

Job Details: 09/04/2025

"Customer reports burning smell, pieces of rubber, and excessive vibration. Could not replicate burning smell at this time. Discovered foam pieces under unit; most likely from off balance events. Tested high-speed spin with a load of towels. Unit did indeed go off balance and bottom would hit the floor due to worn suspension. Replacing suspension, and wash hub as preventative maintenance.; ordrng 1 W11130362 (Suspension) and 1 W10528947 (Hub)"

We serviced a

GE DRYER

Model GTD33GASK0WW

Near Walworth, New York 14568

Andres V

Job Details: 09/04/2025

"Replaced the burner valve assembly, tested unit. Dryer is now heating."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Rochester, New York 14612

DeVaughn C

Job Details: 09/04/2025

"Customer reports F8E4 error code at the beginning of cycles. No error codes stored. Unit completed diagnostic cycle with no issues. Monitored unit in consumer mode, discovered a small leak due to inadequate level. Leveled unit then monitored. Repair completed successfully."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Brockport, New York 14420

DeVaughn C

Job Details: 09/04/2025

Customer reports F9E1 error code. F9E1 error code stored. Unit completed diagnostic cycle with no issues. Unit testing good at this time. Recommending customer monitor performance.

We serviced a

FRIGIDAIRE COIN-OP WASHER

Model FCED3000ES0

Near Brockport, New York 14420

DeVaughn C

Job Details: 09/04/2025

Quarter was lodged in coin slide preventing operation. Removed coin then tested. Repair completed successfully.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Rochester, New York 14625

Andres V

Job Details: 09/04/2025

Found error code F2E1 and F2E2 both pertaining to the HMI. Ran a diagnostic cycle successfully and was able to start a normal cycle as well. We could not duplicate issue but suspect the condensation is getting into HMI causing issues. ; ordrng 1 W11478526 (HMI)

We serviced a

GENERAL ELECTRIC RANGE

Model JSS86SP1SS

Near Lima, New York 14485

Ben H

Job Details: 09/04/2025

The customers complaint was that the front left burner would get super hot no matter what setting it was on. I inspected Element infinity switch and found Burn marks on it. I replace the switch with one provided by square trade element again and it now works as it should

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1814LWG

Near Brockport, New York 14420

DeVaughn C

Job Details: 09/04/2025

Adequate airflow from evap fan. No frost on evaporator and compressor running continuously. Suspecting failed evaporator. Customer declining further repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, New York 14626

Zach L

Job Details: 09/03/2025

"Unit not cooling properly, 17 degrees in freezer. Incomplete frost pattern, either inefficient compressor or restriction.; rqstng P&A on 1 W10832994 (Compressor) and 1 W11504416 (8.5x6) and 1 W11504420 (8x6) and 1 W11504431 (7x5) and 1 W11506635 (Process tube), states that autho needed"

We serviced a

KITCHENAID RANGE

Model KFED500ESS06

Near Pittsford, New York 14534

Ben H

Job Details: 09/03/2025

I found that the electric cord was burnt out at the terminal so the unit will need a new cord and terminal block ; ordrng 1 WPW10245259 (Terminal block)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Pittsford, New York 14534

Ben H

Job Details: 09/03/2025

The customers complaint is that the load and go system is not dispensing any soap. The load and go dispenser is filled to 100% and When I turned on the pump in diagnostic mode it turned on and detergent pump it ran and pumped the detergent with no issues. The load and go system works as it should but it still does not dispense the soap during a cycle meaning the control board does not send the Signal to activate the detergent pump. The unit will need a new control board so I ordered one; ordrng 1 W11621180 (Control)

We serviced a

GENERAL ELECTRIC WASHER

Model PTW900BPT0RS

Near Fairport, New York 14450

Ben H

Job Details: 09/03/2025

The customers complaint was that the unit would not start. When I Arrived and plugged the service tool into the unit there was a control board fault and I could not get the lid lock to lock. I reset the control board by cycling power to the unit as per the error code and tested the unit and the unit now works correctly. I instructed the customer to use and monitor

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT8455MN2ES

Near Pittsford, New York 14534

Ben H

Job Details: 09/03/2025

The customers complaint was that she could not push any of the buttons on the UI. When I inspected the UI I found the control lock was on preventing anyone from using the buttons. I turned off the control lock and tested the unit and it now works as it should

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Rochester, New York 14624

Ben H

Job Details: 09/03/2025

"The unit is a portable washer and be part of the hose that hooks up to the sink has a broken gasket on it so water shoots out whenever the sink is turned on. I ordered a new hose and scheduled customer ; ordrng 1 W10849778 (Hose), dspstn on spec-tagged invntry: 1 8212545RP HOSE-FILL 2PK"

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW0

Near Rochester, New York 14624

Ben H

Job Details: 09/03/2025

The unit had an issue where it would lock it and try to run a load but it would never get more than 10 seconds Of run time before it was shut off. I ran a diagnostic cycle and everything tested OK so I tried the unit again with the board recalibrated and the unit works as it should. I also found that when the unit spins and makes a loud noise due to a bad gearcase bearing. I quoted customer for a gear case but they are not going to get that repaired; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, New York 14619

Ben H

Job Details: 09/03/2025

I found the suspension rods were very weak so I replaced those and tested the unit again with a small load in it and it was still bouncing around a lot so I checked the tub and found that it was very loose on the gear case. I tried to remove the agitator to get to the hub and see what was going on down there but I was unable to get the agitator off so the unit will need a new agitator in our tub and gear case; ordrng 1 W10752719 (Inner tub) and 1 W11550891 (Agitator) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Rochester, New York 14607

Ben H

Job Details: 09/03/2025

I replaced the sump and motor and tested the unit and it runs properly with no leaks. I also replaced the door springs and tightened to customer satisfaction

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV00

Near Rochester, New York 14612

Zach L

Job Details: 09/03/2025

"Everything working during visit. Still having intermittent fan failure. Need to replace fan motor.; rqstng P&A on 1 WPW10128551 (Evap fan motor), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Lyons, New York 14489

Andres V

Job Details: 09/03/2025

"Replaced control board and started a normal cycle, unit fills properly now and advances cycles."

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GYE18JYLGFFS

Near Rochester, New York 14618

Zach L

Job Details: 09/03/2025

Reinstalled filter housing

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HW01

Near Fairport, New York 14450

Zach L

Job Details: 09/03/2025

Installed new UI. Tested and all functions working.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Macedon, New York 14502

Zach L

Job Details: 09/03/2025

Replaced faulty ice maker. Tested and

We serviced a

GE RANGE

Model JBS460DM5WW

Near Marion, New York 14505

Zach L

Job Details: 09/03/2025

Replaced all range top parts.

We serviced a

WHIRLPOOL DRYER

Model WET4027HW

Near Rochester, New York 14625

Zach L

Job Details: 09/03/2025

Dryer - Installed new repair kit. Dryer running quiet ; used 1 4392067 (REPAIR KIT) from stock

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Rochester, New York 14606

DeVaughn C

Job Details: 09/03/2025

CX reports unit does not go through cycles and takes multiple attempts of restarting cycle to function. Ran drain pump in component activation and CX states it randomly makes a similar noise. Control board should be replaced. ; ordrng 1 W11607637 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Rochester, New York 14625

Zach L

Job Details: 09/03/2025

Reattach ice maker bale arm. cleared buildup of ice cubes.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Irondequoit, New York 14609

DeVaughn C

Job Details: 09/03/2025

Replaced board then calibrated. Repair completed successfully. ; dspstn on spec-tagged invntry: 1 W11603811 CNTRL- ELEC

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Penfield, New York 14526

DeVaughn C

Job Details: 09/03/2025

"CX reports unit goes from sensing to done. F7E4 error code stored. Unit completed every function in diagnostic test, except spin. Washplate rotates, but not the basket. Clutch/shifter should be replaced. ; ordrng 1 W10754448 (Clutch)"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Lyons, New York 14489

Andres V

Job Details: 09/03/2025

"Replaced control board and started a normal cycle, unit fills properly now and advances cycles."

We serviced a

WHIRLPOOL WASHER

Model NTW4519JW2

Near Lyons, New York 14489

Andres V

Job Details: 09/03/2025

"Checked error codes did not find any error codes. Ran a diag cycle I then started a normal cycle as well saw it filled and advance cycles. Could not duplicate issue, unit is working properly.; dspstn on spec-tagged invntry: 1 W11607637 CNTRL- ELEC"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Newark, New York 14513

Andres V

Job Details: 09/03/2025

Replaced the water valve and tested unit on a normal cycle. Unit filled and advance to next par of cycle.

We serviced a

GE REFRIGERATOR

Model GSS23GYPFCFS

Near Geneva, New York 14456

Andres V

Job Details: 09/03/2025

"Checked freezer temp found it being at 0. Customer was concerned about water noise when using dispenser, informed her noise is normal. Set temps to 37 and 0 previously it was at 35 which can cause some food and drinks to freeze. Unit is working properly."

We serviced a

HOTPOINT DRYER

Model HTDX100ED0WW

Near Rochester, New York 14610

Zach L

Job Details: 09/03/2025

Replaced timer.

We serviced a

GE WASHER

Model GTWP2250D0WW

Near Rochester, New York 14613

DeVaughn C

Job Details: 09/03/2025

Customer reports unit makes noise during agitation. Discovered cam was making contact with cabinet bottom causing grinding noise. Leveled unit then tested. Repair completed successfully.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, New York 14626

DeVaughn C

Job Details: 09/03/2025

Replaced suspension then calibrated. Repair completed successfully.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Rochester, New York 14615

DeVaughn C

Job Details: 09/03/2025

"Replaced clutch, slider, and control. Calibrated then tested. Repair completed successfully. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GWE19JYLHFFS

Near Rochester, New York 14612

DeVaughn C

Job Details: 09/03/2025

Unit will not make ice not dispense water. Water valves testing in resistance. Discovered water in water filter housing assembly. Water filter housing has failed and should be replaced. ; ordrng 1 WR14X34687 (Filter manifold) and 1 XWFE (Water filter) and 2 WR17X33825 (Filter bypass)s

We serviced a

GE MICROWAVE

Model JVM3162RJ5SS

Near Geneva, New York 14456

Andres V

Job Details: 09/03/2025

Could not duplicate issue where part of the keypad does not respond to commands. Customer stated they cycled power and now it is responding to commands. If customer calls back order WB56X29973

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Hamlin, New York 14464

DeVaughn C

Job Details: 09/03/2025

"Replaced gearcase, cam, then calibrated and tested. Repair completed successfully. ; used 1 W10721967 (CAM) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Rochester, New York 14606

DeVaughn C

Job Details: 09/03/2025

Customer reports unit goes from sensing to done with no other action. No error codes stored. Only humming could be heard when calling for agitation in diagnostic. Replaced capacitor then tested. Repair completed successfully. ; used 1 W11395618 (CAPACITOR) from stock

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Geneva, New York 14456

Andres V

Job Details: 09/03/2025

Replaced the water valve. Valves are working properly

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near Victor, New York 14564

Ben H

Job Details: 09/03/2025

The unit had an F2 E1 error code for stuck keypad. I replaced the touch panel and tested the unit and it works

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rochester, New York 14621

DeVaughn C

Job Details: 09/02/2025

Replaced washplate and cap. Repair completed successfully.

We serviced a

KITCHENAID MICROWAVE

Model KMHS120EWH5

Near Rochester, New York 14607

Zach L

Job Details: 09/02/2025

Replaced microwave door

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Rochester, New York 14610

DeVaughn C

Job Details: 09/02/2025

"CX reports unit leaks from vent, and silverware doesn't dry properly. Contacted techline. Verified vent is clean and clear, verified proper vent and dry settings. Leveled unit to ensure water does not get through venting system. Slightly tilted to the rear causing water event. Also recommended customer to continue using rinse aid. Repair successful. SR: 7742181736"