Service History 19 - Appliance Tec

We serviced a

WHIRLPOOL DISHWASHER

Model WDP730HAMZ0

Near Fairport, NY 14450

James

Job Details: 12/18/2023

Replaced sump and tested twice. Found no leaks.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Hilton, NY 14468

Dave L

Job Details: 12/18/2023

"Unit will not complete cycles due to a stripped hub. Gearcase is corroded. Quoted for Gearcase. Customer is undecided and will let us know ; rqstng P&A on 1 W11454734 (Gearcase), used 1 Sh15 (15) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Webster, NY 14580

Andres V

Job Details: 12/18/2023

I replaced the left side rack adjuster and checked the right side as well. Top rack can now be pulled in and out without issues. ; used 1 WPW10546503 (Rack adjuster) from stock

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ4

Near Webster, NY 14580

Andres V

Job Details: 12/18/2023

The screws that held orfice with electrode we're loose and not letting spark make contact with burner cap. Tightened it down and tested it multiple times.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS02

Near Spencerport, NY 14559

Dave L

Job Details: 12/18/2023

Replaced dented left side fresh food door. Tests ok.

We serviced a

AMANA WASHER

Model MVWX655DW0

Near Rochester, NY 14626

Dave L

Job Details: 12/18/2023

Cog pin on the actuator is broken and preventing the unit from shifting. Replaced actuator. Mod Im; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

MAYTAG DRYER

Model MGDB766FW0

Near Irondequoit, NY 14622

Dave L

Job Details: 12/18/2023

"Unit was noisy due to a worn roller. Replaced rollers, idler and belt with kit. Cleaned lint from cabinet. Unit failed vent test. Recommending that the customer clean venting before use. ; used 1 4392065 (REPAIR KIT) from stock"

We serviced a

GE DISHWASHER

Model GDP665SYN2FS

Near Irondequoit, NY 14617

Dave L

Job Details: 12/18/2023

Replaced pressure sensor due to H2O error. Tests ok. ; used 1 Sh15 (Sh) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Irondequoit, NY 14617

Dave L

Job Details: 12/18/2023

Side rail is not stable preventing use of drawer ordering rail. ; ordrng 1 WPW10468556 (Side rail.)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Fairport, NY 14450

James

Job Details: 12/18/2023

Frost forming on ff door around seals. Ice clumping together. Rh gasket not sealing. Dispenser has a delay and intermittent drops ice and water. Need parts. ; ordrng 1 W11251709 (Paddle) and 1 W11533213 (Ui front) and 1 W10917313 (Gasket) and 2 W11227369 (Gaskets)s and 1 W11330486 (Ui) and 1 W11557001 (Icemaker) and 1 W11204892 (Separator)

We serviced a

GE WASHER

Model GTW460ASJ9WW

Near Rochester, NY 14615

Dave L

Job Details: 12/18/2023

"Drain pump has failed. Ordering pump; ordrng 1 WH23X28418 (Pump), used 1 Sh15 (Sh) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Rochester, NY 14615

Dave L

Job Details: 12/18/2023

"Unit was cooling ok. Evidence of frosting on evaporator. Ordering harness, diffuser and thermistors ; ordrng 1 W11164593 (Diffuser) and 2 W10316760 (Thernistor)s and 1 W11566475 (Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Farmington, NY 14425

James

Job Details: 12/18/2023

Water accumulates in vent and leaks on the floor when the rack is pulled out. Inspected unit. Vent is open at end of cycle. Attempted to call techline. Techline closed for training. Need to contact techline. ; schdld next appmnt for 12/20 WED !

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Ontario, NY 14519

Andres V

Job Details: 12/18/2023

Found a rubber band in the pump that caused impeller not to spin. Cleared debris then reinstalled pump and tested it. Unit now drains correctly

We serviced a

KITCHENAID FREEZER

Model KRFF507HPS00

Near Fairport, NY 14450

Andres V

Job Details: 12/18/2023

I replaced the freezer light and two top left side lights. Lights came on and are working properly now. Followed service pointer W11460554 covered parts and labor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Canandaigua, NY 14424

James

Job Details: 12/18/2023

Freezer at 0 with half frost pattern. Compressor is loud. Suction line corrosion. Disconnected fan and frost pattern didn't get better. Sealed system. ; ordrng 1 W11578004 (Evap) and 4 W11506619 (8mm)s and 1 W11580057 (Compressor) and 1 W11578570 (7*4) and 1 W11504445 (5*4) and 1 W11504447 (5*1.8) and 1 W11661102 (Process) and 1 W10913906 (Access) and 1 R600 and 2 W11504416 (8.5*6)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Manchester, NY 14504

James

Job Details: 12/18/2023

Unit not cooling. No pressure on high side low side -20. Removed filter drier and had refrigerant at high side. Replaced drier and tested. Found no leaks unit pulled down to 500 microns and full frost pattern. Customer is to monitor.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC4

Near Rochester, NY 14612

Dave L

Job Details: 12/18/2023

Replaced cracked lid. Tests ok ; used 1 Sh15 (Sh) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Fairport, NY 14450

James

Job Details: 12/18/2023

Unit will not allow normal or rinse button to be selected. Disconnected ui and retested. Problem remains. Need control panel ; ordrng 1 W11622500 (Ui)

We serviced a

WHIRLPOOL OVEN DOUBLE

Model RBD307PVS02

Near Pittsford, NY 14534

James

Job Details: 12/18/2023

"Upper bake cycle not working. Bake element shorted and terminal melted off. Repaired wire and tested. 120v to element, spec is 240v. Need control and element WPW10438750 nla."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Fairport, NY 14450

Andres V

Job Details: 12/18/2023

Units feet where needed to be lowered so unit leans back more then forward. Cleared out the drip tray on unit and tested it.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKV1

Near Penfield, NY 14526

Andres V

Job Details: 12/18/2023

"I ran a diagnostic cycle on unit and watched for leaks but did not see any. Customer stated that unit gave her F8E4 code when unit was not running and water was leaking down into basement. I checked heating element bushings, water valve and door seal. Customer is to run unit like normal and watch unit"

We serviced a

JENN AIR RANGE

Model JGS8850CDS02

Near Pittsford, NY 14534

James

Job Details: 12/18/2023

Replaced door hinges and tested. One year warranty on repair.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Penfield, NY 14526

Andres V

Job Details: 12/18/2023

Heard high pitch noise coming from the sump and pump area I reccomend replacing the sump and pump.; ordrng 1 W11460946 (Sump and pump)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/18/2023

Customer stated that unit is not starting a cycle. Error code F7E1-tach missing. After inspecting unit i found that the capacitor tested bad. Replaced capacitor. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good ; used 1 W11395618 (Capacitor) from stock

We serviced a

HOTPOINT DISHWASHER

Model HDF330PGRWW

Near Syracuse, NY 13224

Chuck G

Job Details: 12/18/2023

Upon arrival the receiver stated that the unit is no longer in repair status.

We serviced a

GE DISHWASHER

Model GDT665SSN5SS

Near Syracuse, NY 13219

Chuck G

Job Details: 12/18/2023

Customer stated that unit is not working. After running diagnostics i discovered that the pressure SENSOR that was previously installed is leaking. Error code F86-no fill. Unit needs a pressure sensor WD21X25468 and TURBIDITY SENSOR WD21X22830; rqstng P&A on 1 WD21X22830 (TURBIDITY SENSOR) and 1 WD21X25468 (Pressure sensor)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Syracuse, NY 13205

Chuck G

Job Details: 12/18/2023

"Customer stated that the glass separated from the door and is flopping down. After inspecting unit i found that the outer glass of door is cracked where the handle attaches causing a weak spot when opening the door. Ordering outer glass W11620722, handle screws W11428245, nameplate W11178521, bracket W10883315 and bracket screws W10837731; ordrng 1 W11620722 (Outer glass) and 2 W11428245 (Handle screw)s and 1 W11178521 (Nameplate) and 1 W10883315 (Bracket) and 2 W10837731 (Bracket screws)s"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Jamesville, NY 13078

Chuck G

Job Details: 12/18/2023

Customer stated that lid is not locking. Error code F5E1-lid lock fault. Replaced previously installed faulty lid lock. Calibrated unit. Ran a diagnostic cycle in which the unit operated as intended. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Manlius, NY 13104

Chuck G

Job Details: 12/18/2023

"Customer stated that the unit is not responding to commands, no lights. After inspecting unit i found a loose connection in the terminal box. I repaired connection, i then ran a diagnostic cycle in which the unit operated as intended. Unit tested good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Pittsford, NY 14534

James

Job Details: 12/14/2023

Replaced compressor and tested. Unit intermittently cooling. Pressure drops to -20 and 80 then doesn't equalize. Called techline sr7738028615 they said unit has a leakReplaced drier and 8x2 lokring at evaporator. Unit oassed equalization. Verified frost to ff evaporator.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Palmyra, NY 14522

Andres V

Job Details: 12/14/2023

"Found error code for no drain. I then checked underneath unit and found a cut wire going to drain pump, I repaired wires and tested unit. Unit is working properly."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Palmyra, NY 14522

Andres V

Job Details: 12/14/2023

Put hinge back in place and tested it. Door no longer falls when opening. Had customer test it out.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, NY 14626

Dave L

Job Details: 12/14/2023

Replaced led power supply due to intermittent cooling. Customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Baldwinsville, NY 13027

Chuck G

Job Details: 12/14/2023

"Replaced IM, cycled unit. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Penfield, NY 14526

James

Job Details: 12/14/2023

"Unit Not draining. Found harness damaged at drain pump. Repaired harness and tested. Unit not agitating. Found capacitor leaking oil. Replaced cap and shifter. Calibrated and tested quick wash. Cycle agitating and filling for 20 minutes instead of starting wash cycle. ; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness), used 1 Wpw10006355 (Actuator), and 1 W11395618 (Capacitor) from stock"

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Manchester, NY 14504

Andres V

Job Details: 12/14/2023

Squeaking noise was coming from rollers on the bulkhead. I replaced all rollers and idler pulley. Put unit back together and tested it. Unit is working properly ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Canandaigua, NY 14424

Andres V

Job Details: 12/14/2023

"I installed new suspension rods and tested unit. Unit is still excessively shaking and bouncing around, when replacing rods I did notice a crack in the outter tub. ; ordrng 1 W10752719 (Basket) and 1 W11454734 (Gearcase) and 1 W10528947 (Hub) and 1 W11219115 (Outter tub)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Webster, NY 14580

James

Job Details: 12/14/2023

4-3 7_1 errors for wash motor and heater. 115v to motor at 7ohms. Need sump assembly. ; ordrng 1 W11025157 (Pump)

We serviced a

KITCHENAID OVEN

Model KODE900HSS00

Near Rochester, NY 14626

Dave L

Job Details: 12/14/2023

Replaced leaking door gaskets. Cleaned interior oven glass on both doors.

We serviced a

WHIRLPOOL DRYER

Model WED7000DW0

Near Rochester, NY 14616

Dave L

Job Details: 12/14/2023

Motor is noisy ordering motor. ; ordrng 1 WP694089 (Blower) and 1 279827 (Motor)

We serviced a

MAYTAG DRYER

Model MGDC465HW2

Near Walworth, NY 14568

James

Job Details: 12/14/2023

Replaced pts switch and tested.

We serviced a

JENN AIR RANGE

Model JES9860CAW00

Near Webster, NY 14580

James

Job Details: 12/14/2023

Unit burns food without cooking it all of the way. Tested elements. Calibrated oven up ten and tested. Unit ranged from 330-375. Couldn't replicate complaint. Pre order sensor ; ordrng 1 12001656 (Sensor) and 1 Sh15

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Rochester, NY 14616

Dave L

Job Details: 12/14/2023

Wash basket is worn at hub causing a wobble during spin. Ordering basket; rqstng P&A on 1 WTW5800BW0 (Tub)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Webster, NY 14580

James

Job Details: 12/14/2023

"Unit ends cycle before clothes are spun out. Off balance pause error. Cleared errors. Replaced belt and cam. Calibrated and checked level. Ran spin cycle successfully. ; used 1 W10721967 (Cam), and 1 Wpw10006384 (Belt) from stock"

We serviced a

WHIRLPOOL DISPOSER

Model KBDS100T3

Near Irondequoit, NY 14622

James

Job Details: 12/14/2023

Unit wouldn't start motor. Swapped unit with new one.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Bloomfield, NY 14469

Andres V

Job Details: 12/14/2023

Unit had error code for basket speed fault. I looked underneath unit and found capacitor to be leaking. I replaced it and tested it. Unit now agitates and spins. ; used 1 W11428524 (Capacitor) from stock

We serviced a

KITCHENAID OVEN

Model KEBK101SSS04

Near Irondequoit, NY 14617

Dave L

Job Details: 12/14/2023

Bake element reads open. Customer got one bake cycle completed since last repair. Replaced bake element ; dspstn on spec-tagged invntry: 1 12001655 SENSOR 3'

We serviced a

GE DISHWASHER

Model GDP665SYN2FS

Near Irondequoit, NY 14617

Dave L

Job Details: 12/14/2023

"Pressure sensor is clogged and not sensing water level. Ordering pressure sensor; ordrng 1 WD21X25468 (Pressure sensor), used 1 Sh15 (Sh) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Rochester, NY 14624

Dave L

Job Details: 12/14/2023

Removed screw that was stuck to rotor magnet causing a scraping noise during spin. Tests ok.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Rochester, NY 14624

Dave L

Job Details: 12/14/2023

Timer is hard to turn and has broken knob. Ordering knob and returning with timer; ordrng 1 W11708423 (Knob)

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA1

Near Spencerport, NY 14559

Dave L

Job Details: 12/14/2023

Found upper rack installed backwards causing a leak from the door. Installed rack properly and ran full cycle ; dspstn on spec-tagged invntry: 1 W11483553 GASKET

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Farmington, NY 14425

Andres V

Job Details: 12/14/2023

Back left Suspension rod broke off and tub fell also power cord got ripped out of wall and damaged the ground plug. ; ordrng 1 W11217817 (Suspension rods)

We serviced a

MAYTAG WASHER

Model MAV2757AWW

Near Victor, NY 14564

Andres V

Job Details: 12/14/2023

Unit is making a grinding noise that's coming from the drain pump when in a spin cycle. ; ordrng 1 WP35-6780 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Fairport, NY 14450

Andres V

Job Details: 12/14/2023

"Replaced the control board. Compressor, fans and lights turned on. Unit is working properly"

We serviced a

JENN AIR REFRIGERATOR

Model JS42PPDUDE00

Near Baldwinsville, NY 13027

Chuck G

Job Details: 12/14/2023

Replaced freezer door. Transferred skin. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Hilton, NY 14468

Dave L

Job Details: 12/14/2023

Replaced broken switch; used 1 W11384469 (Switch) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Baldwinsville, NY 13027

Chuck G

Job Details: 12/14/2023

"Customer stated that the water is not dispensing and that the ice cubes are small. After inspecting unit i found that the issue is the water filter needs to replaced, i used a bypass to test and the water dispensed as intended. I explained to the customer that the filter needs to be replaced. Unit tested good"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Syracuse, NY 13203

Chuck G

Job Details: 12/14/2023

"Removed ice from evaporator with steamer. Replaced harness, evap motor, blade and thermistor. Unit tested good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Syracuse, NY 13215

Chuck G

Job Details: 12/14/2023

Replaced door and badge. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Fayetteville, NY 13066

Chuck G

Job Details: 12/14/2023

Customer stated that unit is filling and draining but not washing. Error code F4E3-motor not running. Unit needs a sump assembly. Ordering sump assembly W11025157; ordrng 1 W11025157 (Sump assembly)

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Manlius, NY 13104

Chuck G

Job Details: 12/14/2023

"Customer stated that unit is not heating. After inspecting unit i found that the screw & nut was missing holding L3 to the terminal block, located screw & nut behind back panel- installed nut & screw to L3. Tested unit and unit tested good"

We serviced a

AMANA RANGE

Model ACR4303MFB7

Near Rochester, NY 14621

James

Job Details: 12/13/2023

Replaced control and tested. Unit functions properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Rochester, NY 14618

Andres V

Job Details: 12/13/2023

"Unit was sitting on a drain cover that was higher then the ground and unit was hitting it causing it to damaged the cover, motor pulley and belt. ; ordrng 1 W11497303 (Motor) and 1 W11239857 (Belt) and 1 W11409708 (Cover)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Rochester, NY 14626

Dave L

Job Details: 12/13/2023

Replaced valve and retested. Error did not return.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Jordan, NY 13080

Chuck G

Job Details: 12/13/2023

Customer stated that there are rust spots on both freezer and fresh food doors. Verified issue. I replaced both doors. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Syracuse, NY 13219

Chuck G

Job Details: 12/13/2023

"Customer stated that unit is displaying a PO error code twice a week. After inspecting unit i found that the drawer UI had some corrosion, replaced UI. I went throw diagnostics and tested valves, IM, fans and compressor-i could not duplicate the issue. I confirmed that the drawer harness and outlet tested good. I could not confirm the breaker in the panel box, i explained to the customer that he might want to have the breaker tested as something is interrupting the power going to control. Customer will monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Syracuse, NY 13224

Chuck G

Job Details: 12/13/2023

Ice bin door switch tested bad. Replaced door switch. IM cycled as intended. Unit tested good ; used 1 W11384469 (Switch) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near East Syracuse, NY 13057

Chuck G

Job Details: 12/13/2023

Customer stated that unit is not heating. Error code F2-shorted key. After inspecting unit i found that the unit needs a new control. Ordering control W11126814; ordrng 1 W11126814 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rochester, NY 14608

Andres V

Job Details: 12/13/2023

Replaced ice maker on unit. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Manlius, NY 13104

Chuck G

Job Details: 12/13/2023

"Customer stated that the units left hand door is not closing. After inspecting the unit i found that the right door was causing resistance against the left door, i adjusted feet to level unit. Bottom grill is missing on unit. Ordering grill WPW10637671. ; ordrng 1 WPW10637671 (Grill)"

We serviced a

JENN AIR OVEN

Model JJW2830IL01

Near Manlius, NY 13104

Chuck G

Job Details: 12/13/2023

Customer stated that bottom oven is locked. Error code F2E1-stuck key. After inspecting unit i was able to unlock door in diagnostics. I then tested unit by running a bake cycle in which the unit operated as intended. I tested fans in diagnostics-fans tested good. Unit tested good

We serviced a

AMANA DRYER

Model NED4655EW1

Near Brockport, NY 14420

Dave L

Job Details: 12/13/2023

Found belt disconnected. Reinstalled drive belt.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW05

Near Macedon, NY 14502

Andres V

Job Details: 12/13/2023

Helped James with sealed system

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVB00

Near Rochester, NY 14624

Dave L

Job Details: 12/13/2023

Replaced restricted filter housing tests ok ; used 1 Sh15 (Sh) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Rochester, NY 14624

Dave L

Job Details: 12/13/2023

Filter housing is not locking into filter. Ordering housing. ; ordrng 1 W11162041 (Housing)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Rochester, NY 14619

Dave L

Job Details: 12/13/2023

"Replaced hoses and drain pump due to unit not draining. Tests ok. ; used 1 Sh15 (Sh), and 1 W10876537 (Pump) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Rochester, NY 14611

Dave L

Job Details: 12/13/2023

Replaced block. Customer has not repaired electrical feed to unit. Left breaker off. Unit can not be used until an electrician repairs feed.

We serviced a

GE REFRIGERATOR

Model PVD28BYNCFS

Near Cayuga, NY 13034

Chuck G

Job Details: 12/13/2023

After further inspection i discovered that the noise that the customer is hearing is refrigerant running through the lines in the liner when the compressor is running on high speed. I explained to the customer that this is internal. Unit tested good

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, NY 14620

Dave L

Job Details: 12/13/2023

Replaced valve due to stuck solenoid

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Ontario, NY 14519

James

Job Details: 12/13/2023

Unit not starting. Door switch broken. Byoassed switch and tested. Motor bearing siezed. Door switch nla. Customer going to repair switch themselves. Need motor. ; ordrng 1 279787 (Motor) and 1 Sh15 and 1 WP697772 (Blower wheel)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Webster, NY 14580

James

Job Details: 12/13/2023

Unit is louder than it was when new. Tested unit and wash motor is intermittently vibrating. Need pump assembly and insulation. ; ordrng 1 W11673297 (Insulation) and 1 W11460946 (Pump)

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC3

Near Macedon, NY 14502

Andres V

Job Details: 12/13/2023

Called techlineto ask what could be causing this issue. did a test on motor start windings and found them out of spec. SR 7738015974; ordrng 1 W11549461 (Motor)

We serviced a

KENMORE REFRIGERATOR

Model ="596.72383411"

Near Rochester, NY 14617

Dave L

Job Details: 12/13/2023

Freezer door was frozen shut. Freed door with steamer and adjusted closures. Verified defrost drain.

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH53521HZ06

Near Pittsford, NY 14534

Andres V

Job Details: 12/13/2023

Customer got new identical bulb to the original one but light now won't turn off UI panel says it's off but stays on. Reccomend replacing the control board ; ordrng 1 WMH53521HZ06 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Auburn, NY 13021

Chuck G

Job Details: 12/13/2023

Customer stated that top rack is falling out of tracks. Verified issue. Replaced square trade provided rack adjuster kit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM02

Near Penfield, NY 14526

James

Job Details: 12/13/2023

Unit not cooling ff section. Freezer frozen over. Tested diagnostics. Screw loose in rh rail making door not seal. Tightened screw and removed ice. Unit functions properly.

We serviced a

GE WASHER

Model PTW600BSR1WS

Near Pittsford, NY 14534

Andres V

Job Details: 12/13/2023

Replaced the tub ring on unit. Put unit back in place and made sure it was leveled so it did not shake around.

We serviced a

WHIRLPOOL COOKTOP

Model KSGG700EBS2

Near Pittsford, NY 14534

Andres V

Job Details: 12/13/2023

Replaced the UI ribbon on unit. Tested touchpad. Unit is responding to commands.

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Pittsford, NY 14534

Andres V

Job Details: 12/13/2023

Customer showed me a video of unit on medium spin speed and it was shaking excessively. I reccomend replacing tub and control. ; ordrng 1 W11460604 (Tub) and 1 W11550649 (ACU)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Rochester, NY 14626

Dave L

Job Details: 12/13/2023

Replaced shorted deli control tests ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Webster, NY 14580

James

Job Details: 12/13/2023

Unit droning with freezer fan on. Problem with freezer fan. Called techline. Was on hold for 30 minutes and couldn't get through. ; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model WED9600TWO

Near Rochester, NY 14618

James

Job Details: 12/13/2023

"Unit loud during cycle. Idler worn. Replaced dryer repair kit and tested. One year warranty on repair. Concern with amana refrigerator noise. Couldn't replicate noise suspect its the icemaker. Customer is to monitor. 30 days warranty on sc ; used 1 4392067 (Kit), and 1 Sh15 from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Irondequoit, NY 14609

James

Job Details: 12/13/2023

Unit shakes and walking away from the wall. Customer doesn't want any more repairs. Called techline and documented sr7738010937. Customer is to contact customer service.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS0

Near Brockport, NY 14420

Dave L

Job Details: 12/11/2023

Filter was hitting lower spray arm due to metal debris getting stuck in housing. Tests ok

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Rochester, NY 14612

Dave L

Job Details: 12/11/2023

Replaced co trim and left rear shock due to excessive shaking. Washer tests normally.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Rochester, NY 14612

Dave L

Job Details: 12/11/2023

Found loose agitator causing garments to get caught underneath. Removed agitator and removed items.. reinstalled agitator tightly. Tests ok. P

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Rochester, NY 14616

Dave L

Job Details: 12/11/2023

Unit not defrosting. Heater connection open. Repaired connection to defrost heater.tests ok

We serviced a

KENMORE RANGE

Model ="79074233314"

Near Rochester, NY 14616

Dave L

Job Details: 12/11/2023

Replaced open bake Ignitor. Unit tests ok. ; used 1 12400035 (IGNITOR) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYBL2

Near Rochester, NY 14624

Dave L

Job Details: 12/11/2023

Customer stated auger energizes and dispenses ice on its own every 4 min. Was unable to recreate. Checked paddle switch and harness. If issue continues order W10353846