We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Fairport, NY 14450
Dave F
Job Details: 07/21/2022
"Replaced bimetal sensor and tested, cooling normal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Rochester, NY 14605
Dave F
Job Details: 07/21/2022
Unit not cooling. Found ice build-up in freezer and fan not blowing. Fan has 120 VAC into component. Ordering fan for repair.; ordrng 1 WP2315539 (Evap Fan)
We serviced a
WHIRLPOOL WASHER
Model WTW5840BW0
Near Rochester, NY 14609
Jeremy
Job Details: 07/21/2022
Customer stated unit stopped spinning. Checked and found belt came off cam and motor. Found drive pulley loose. Replaced cam assembly. Unit checks good.; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Webster, NY 14580
Dave L
Job Details: 07/21/2022
"Evacuated, flushed, and replaced drier due to high side restriction. Unit tested ok. ; dspstn on spec-tagged invntry: 2 W11504433 COUPLER BR 6X4 2 W11506620 COUPLER AL 8X8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM00
Near Rochester, NY 14607
Dave L
Job Details: 07/21/2022
Replaced ice maker. Customer toMonitor after 48 hours ; used 1 Sh (Sh) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Rochester, NY 14611
Dave L
Job Details: 07/21/2022
"Unit displays basket speed sensor fault. Hall sensor failed tachometer test. Replaced actuator and retested. Unit tested good. ; dspstn on spec-tagged invntry: 1 W11399433 CNTRL- ELEC , used 1 w10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WRT518SZFB02
Near Rochester, NY 14616
Dave L
Job Details: 07/21/2022
Raised freezer door due to poor sealing.
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Rochester, NY 14621
Dave L
Job Details: 07/21/2022
Replaced worn drum rollers and squared cabinet to prevent further wear. Tested ok. ; used 1 349241t (Roller) from stock
We serviced a
JENN AIR RANGE
Model JDS9860AAB
Near Rochester, NY 14617
Dave L
Job Details: 07/21/2022
Replaced oven sensor due to oven over temp error. Control is NLA customer toMonitor ; dspstn on spec-tagged invntry: 1 12001656 SENSOR
We serviced a
AMANA WASHER
Model NFW5800HW4
Near Rochester, NY 14612
Dave L
Job Details: 07/21/2022
Found unit making a noise when drum is turned. Found heater clip bent upwards and scraping against the inner drum. Because this washer is not equipped with and heater I was able to just removeThe clip. Washer tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Churchville, NY 14428
Dave F
Job Details: 07/21/2022
Replaced tub seal for leakage issue. Tested with self-diagnostic and there was no leakage.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Rochester, NY 14618
Jeremy
Job Details: 07/21/2022
"Customer stated dishwasher not rinsing or washing dishes. Checked and found F6E4, F6E1. Ran diagnostic cycle and all functions as expected. Found cherry stems and some other foreign material in sump filter. Also found some build up in drain hose where it connects to garbage disposal. Removed all foreign material. Unit checks good."
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM0
Near Pittsford, NY 14534
Jeremy
Job Details: 07/21/2022
Replaced right track for pulling out too far and all lower rack rollers. Unit checks good.; dspstn on spec-tagged invntry: 1 W11259786 TRACK
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Jordan, NY 13080
Chuck
Job Details: 07/21/2022
"Unit is missing burner caps and griddle. Wrong part was shipped to customer. Ordering burner cap kit W10831828, burner melt cap W10836474 and griddle W10662080; ordrng 1 W10831828 (Burner caps) and 1 W10836474 (Burner caps (melt cap)) and 1 W10662080 (Griddle)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Irondequoit, NY 14609
Andres
Job Details: 07/21/2022
Customer stated unit stopped producing ice. Diagnosed unit and found that the ice maker starts to cycle but then will stop. Unit needs new ice maker.; ordrng 1 W10884390 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Henrietta, NY 14467
Dave F
Job Details: 07/21/2022
Inserted plastic plug into door. All set.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Henrietta, NY 14467
Dave F
Job Details: 07/21/2022
Customer concerned about weak cooling in fresh food. All fans working. Temperature sensors normal. No frost buildup on either covers. Checked temperatures in both freezer and fridge and ranges are fine. Customer will monitor.
We serviced a
MAYTAG WASHER
Model MVWC300BW0
Near Rochester, NY 14612
Dave L
Job Details: 07/21/2022
Found worn suspension causing excessive movement of the basket during spin. Replaced suspension rods. Ran load size calibration and auto cycle in diagnostics. Tested ok. ; used 1 Sh (Sh) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14613
Andres
Job Details: 07/21/2022
"Replaced motor, blower wheel, blower housing, bulkhead, rollers, seal and front panel. Tested unit, unit is heating and tumbling properly.; dspstn on spec-tagged invntry: 1 279827 MOTOR , used 1 349241T (Rollers) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rochester, NY 14607
Andres
Job Details: 07/21/2022
"Customer stated unit was cooling then would get warm. Ohmed out thermostat to make sure with was reading temps correctly, thermostat was good. Also checked door switch which tested good. I tried to change temp setting to see if compressor turned on but it would not. Ordering ACU.; ordrng 1 W11562260 (ACU)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
Jeremy
Job Details: 07/20/2022
Customer stated unit is not cleaning. Checked and found no error codes. Ran diagnostic cycle and unit runs as expected. Noticed customer is using old degraded pods. Advised customer to switch to new pods.
We serviced a
MAYTAG DISHWASHER
Model MDB4651AWB1
Near Marcellus, NY 13108
Chuck
Job Details: 07/20/2022
Changed heating element as a part of a recall R173BV. Left old heater with customer. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Camillus, NY 13031
Chuck
Job Details: 07/20/2022
Customer stated that unit is draining slowly. Error code F9E1- long drain. I ran a diagnostic test cycle with the water draining into a bucket in which the unit operated normally. I then did the same test with the unit connected to the customers drain line and there was a slow drain. I suggested to the customer to install a high loop and to have someone check the plumbing that the drain line is draining into. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Syracuse, NY 13211
Chuck
Job Details: 07/20/2022
Debris stuck under agitator. No codes. Uninstalled agitator and removed debris. Calibrated unit. Ran a successful diagnostic test cycle. Unit tested good
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Syracuse, NY 13214
Chuck
Job Details: 07/20/2022
"Customer stated that unit is agitating before the water is done filling. Error codes F2E1-stuck button, F3E3-water temp fault and F0E3-overload. I calibrated unit and ran a successful diagnostic test cycle. I explained to the customer how the unit works and how much detergent that should be used. Customer has no WiFi so he is unable to connect the unit to the internet. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cicero, NY 13039
Chuck
Job Details: 07/20/2022
Customer stated that unit is leaking from underneath. No codes. I ran a diagnostic test cycle in which the unit operated normally and i could find no visible leaks. Calibrated and leveled unit. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB765FW04
Near Cicero, NY 13039
Chuck
Job Details: 07/20/2022
"Customer stated that unit was stuck on sensing. Error code F3E1-pressure system fault. I discovered that the pressure hose had a blockage, i removed debris from pressure hose and the pressure port. I ran a diagnostic test cycle in which the unit preformed normally. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Fairport, NY 14450
Jeremy
Job Details: 07/20/2022
Customer stated unit is making clanking noise. Checked and found tub was leaning to right side causing out of balance situations. Adjusted leveling legs so tub sits level. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Fairport, NY 14450
Andres
Job Details: 07/20/2022
Customer stated unit stopped producing ice again. Diagnosed unit and found connection to ice maker was loose I did not push it in enough and it came loose.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Penfield, NY 14526
Jeremy
Job Details: 07/20/2022
Found that transmission spines are stripped causing basket hub to strip. Unit needs gearcase for proper repair. Customer is going to purchase new machine.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Webster, NY 14580
Jeremy
Job Details: 07/20/2022
"Found right clip on upper track not secured causing rack to fall sometimes. Properly secured retaining clip, unit checks good."
We serviced a
JENN AIR OVEN
Model JMW2427DS01
Near Hemlock, NY 14466
Dave F
Job Details: 07/20/2022
Touch screen throwing button stuck code. Needs control panel.; ordrng 1 W11236900 (console)
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFB
Near Pittsford, NY 14534
Andres
Job Details: 07/20/2022
Replaced microswitches on unit. Put unit back together and tested it. Unit was still doing the same thing were it would start then stop. Found out that if you push door in a little it will work properly. Door looks aligned but no making fill contact.; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK
We serviced a
GE RANGE
Model JGBP28WEJ1WW
Near Pittsford, NY 14534
Andres
Job Details: 07/20/2022
Replaced igniter. Put unit back together and tested it. Igniter turned on and is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHZ00
Near Rochester, NY 14618
Andres
Job Details: 07/20/2022
"Customer stated unit stopped making ice. Diagnosed unit, I tested voltage at ice maker and was not getting any. I checked connection at door and found a broken wire. Unit needs new door.; ordrng 1 LW11089011 (Frzr door)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Webster, NY 14580
Jeremy
Job Details: 07/20/2022
"Customer stated unit is not cleaning and clothes are coming out wrinkled. Checked and found no error codes. Ran diagnostic cycle, unit functions as expected. Explained to customer that wrinkle control needs to be selected. Customer is unhappy with not being able to select wrinkle control and quick wash at same time."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVS1
Near Webster, NY 14580
Jeremy
Job Details: 07/20/2022
Ran diagnostic and found unit to be leaking from heater bushings and a hole in the bottom of the tub. Customer is purchasing new unit.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near Canandaigua, NY 14424
Dave F
Job Details: 07/20/2022
Bake element not heating. Verified 240 VAC into unit. Element not receiving 120 VAC. Needs control board.; ordrng 1 W11567368 (Control Board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Rochester, NY 14618
Andres
Job Details: 07/20/2022
"Customer stated unit was not dispensing ice. Diagnosed unit and found that motor was not getting power. I checked power at door and did find unit sending voltage out. Theirs a broken or pinched wire inside door. Door needs replacing, I gave customer a quote for repair but they chose to get a new unit"
We serviced a
GE RANGE
Model JGB281DER3BB
Near Rochester, NY 14609
Andres
Job Details: 07/20/2022
Customer stated front left and back right burner were not working. Diagnosed unit and found that the front left burner the line broke off. Back right burner the igniter is weak and not igniting.; ordrng 1 WB28K10683 (Orfice holder) and 1 WB13K10021 (Electrode) and 1 WB16K10070 (Burner)
We serviced a
WHIRLPOOL WASHER
Model LCE4332PQ1
Near Rochester, NY 14610
Jeremy
Job Details: 07/20/2022
No service needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Irondequoit, NY 14609
Andres
Job Details: 07/20/2022
Customer stated unit was not cooling. Diagnosed unit and found evaporator fan was not running. Fan is getting 120v but not turning. I called techline to get this noted and see if theirs anything they can do for customer since he keeps having this issue every few months. Sr7734150961; ordrng 1 WPW10464673 (Fan motor)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Baldwinsville, NY 13027
Chuck
Job Details: 07/20/2022
Replaced lower harness. Calibrated unit. Ran a successful diagnostic test cycle. Also helped customer connect unit to his WiFi. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14607
Jeremy
Job Details: 07/20/2022
Found hot water solenoid broken off fill valve. Ordering fill valve.; ordrng 1 W11210463 (Fill Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Palmyra, NY 14522
Dave F
Job Details: 07/20/2022
Freezer not cool enough. Found freezer fan not running. Incoming AC voltage correct. Needs new fan motor.; ordrng 1 WP2315539 (Evap Motor)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Walworth, NY 14568
Dave F
Job Details: 07/20/2022
"Unit not starting or filling with water. Checked loose connections underneath, nothing broken. Tachometer error in memory. Could not recreate symptom. Unit operating normally in test and normal mode. Calibrated unit. If symptom persists, will need ACU."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Rochester, NY 14623
Dave F
Job Details: 07/20/2022
Freezer door top is slightly separating. Fridge door has dent. Right front leg missing. Ordering freezer and fridge doors and leg.; ordrng 1 LW10914389 (Freezer Door) and 1 W11178521 (Nameplate) and 1 W10133299 (Leg) and 1 LW10914388 (Fridge Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXNT00
Near Rochester, NY 14605
Andres
Job Details: 07/20/2022
"Called customer to let them know I was on my way, did not get an answer. Showed up to house and knocked did not get answer. Waited 15min still no show."
We serviced a
MAYTAG MICROWAVE
Model MMV1174FZ3
Near Henrietta, NY 14467
Dave F
Job Details: 07/20/2022
"Having same issue from previous call. Door switch defective. Replaced interlock switch. Tested for power and heat, all operations normal.; used 1 W11244494 (INTERLOCK) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500BC0
Near Rochester, NY 14608
Jeremy
Job Details: 07/20/2022
"Found thermal fuse blown again. Checked and found that dryer is cycling at proper temps and verified proper venting and air flow. Discovered vibration noise coming from blower. Ordering blower and belt.; ordrng 1 WP8544737 (Blower) and 1 WP8544742 (Blower Belt), dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL"
We serviced a
AMANA REFRIGERATOR
Model ABB1924WED1
Near Lima, NY 14485
Dave F
Job Details: 07/20/2022
Found ice build-up on bottom of freezer. Consulted Service Pointer W10632338E S8253 for duck bill replacement. Replaced drain tube and steamed out ice from freezer and drain tube.; used 1 W10619951 (Drain Tube) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Rochester, NY 14624
Jeremy
Job Details: 07/20/2022
Customer has video of unit ending cycle and lights coming on after. Found F2E1 error code for stuck key. Diagnostic cycle all functions check good. Ordering console and control.; rqstng P&A on 1 W11395600 (Console) and 1 W11225084 (Control)
We serviced a
GE RANGE
Model JGB281MER3BS
Near Lima, NY 14485
Dave F
Job Details: 07/20/2022
Burner Top WB29K10024. Burner WB16T10046. Found partial flame on left front burner and cap and goes out when flame is turned up. Provided part numbers to customer.
We serviced a
WHIRLPOOL 50#IM 18' FS
Model KUIC18NNZS0
Near Geneseo, NY 14454
Dave F
Job Details: 07/20/2022
Unit is leaking due to no drain in the floor for the ice machine . Needs plumbing installed . Unit is brand new and has never been used . Sent installation instructions to customer email .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Ontario, NY 14519
Dave L
Job Details: 07/20/2022
"Replaced compressor control and iceMaker due to poor cooling. Customer to monitor ; dspstn on spec-tagged invntry: 2 W11504433 COUPLER BR 6X4 2 W11506620 COUPLER AL 8X8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Webster, NY 14580
Dave L
Job Details: 07/20/2022
Damper is noisy. Ordering damper ; ordrng 1 WPW10479155 (Damper)
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Webster, NY 14580
Dave L
Job Details: 07/20/2022
Replaced open ignitor due to no heat. Tested ok; dspstn on spec-tagged invntry: 1 279311 IGNITOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Rochester, NY 14617
Dave L
Job Details: 07/20/2022
Found frozen ice maker fill tube. Cleared tube. Tested ok.
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054M0FJ
Near Rochester, NY 14626
Dave L
Job Details: 07/20/2022
Replaced weak bake Ignitor. Unit tested ok. ; used 1 12400035 (Ignitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB03
Near Spencerport, NY 14559
Dave L
Job Details: 07/20/2022
Modified drain tube per W11604003 for doors becoming hard to open. Tested ok.
We serviced a
WHIRLPOOL WASHER
Model Wtw8200yw0
Near Hilton, NY 14468
Dave L
Job Details: 07/20/2022
"Drain pump impeller has separatedFrom the shaft and the washer will not drain. Ordering drain pump. ; ordrng 1 WPW10409079 (Drain pump), used 1 Sh (Sh) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Henrietta, NY 14467
Jeremy
Job Details: 07/19/2022
"Checked and found F9E2, and F8E4. Tray had water in it pushing up float switch. Ran diagnostic, Drain pump and all functions worked as expected, if problem persists order drain pump."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Memphis, NY 13112
Chuck
Job Details: 07/19/2022
"Drained refrigerant. Replaced filter dryer, replaced 134a and reduced charge by .25oz per whirlpool email. Used filter dryer and 3 couplers. Unit tested good"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Rochester, NY 14616
Dave L
Job Details: 07/19/2022
Cycle selection knob is non responsive reseating ribbon cable made no change. Ordering console. ; ordrng 1 W11413567 (Console)
We serviced a
KITCHENAID OVEN
Model KOSE500EWH04
Near Pittsford, NY 14534
Jeremy
Job Details: 07/19/2022
"Checked and found broil element has a hole in it. Verified bake element works, broil element was the cause for circuit tripping. Ordering broil element.; ordrng 1 W10804429 (Broil element)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Rochester, NY 14618
Jeremy
Job Details: 07/19/2022
"Customer stated unit is not cleaning or drying properly. Ran diagnostic and found F7E1 error code. Found heater does not run, control not sending voltage to heater and heater has some discoloration on outside. Ordering control and heater.; ordrng 1 W10906426 (Control) and 1 W10518394 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25SMXLWR0
Near Webster, NY 14580
Dave L
Job Details: 07/19/2022
Replaced freezer door cam. Door seals properly ; used 1 Sh (Sh) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14622
Jeremy
Job Details: 07/19/2022
Customer stated spray arms not working. Checked and Found F4E3 wash motor not running. Control Board is not sending consistent voltage to motor causing motor failure. Ordering control and motor.; ordrng 1 W11085683 (Sump and Motor) and 1 W11305303 (Control)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS06
Near Penfield, NY 14526
Jeremy
Job Details: 07/19/2022
"Customer stated potato had burned up during sensor bake. Found cavity thermostat open and unit will not power on. Needs new control, sensor and thermostat. Customer declined repair and is purchasing new microwave."
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDM06
Near Rochester, NY 14607
Dave L
Job Details: 07/19/2022
"Replaced compressor and evaporator due to poor cooling. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11407409 EVAPORATOR 2 W11504415 COUPLER BR 8.5X8 , 1 W11504430 COUPLER BR 7X6 , 1 W11504431 COUPLER BR 7.5X5 , 3 W11504445 COUPLER BR 5X4 , 1 W10898074 SEALANT , 1 W11504429 COUPLER BR 7.5X 6 , and 2 W11506635 VALVE 1/4"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNK
Near Rochester, NY 14606
Dave L
Job Details: 07/19/2022
Temperature is inconsistent in fresh food section. Evap fan error in diagnostics. Evaporator free of any ice build up. Evaporator fan functioning at this time. Ordering control and fan. ; ordrng 1 W11455229 (Control) and 1 W11455373 (Fan)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pittsford, NY 14534
Dave F
Job Details: 07/19/2022
"Replaced compressor and UV Dryer. Vacuumed unit down past 500 microns. Recharged unit with refrigerant. Not enough room to put on another dryer on due short cap tube and steel line. Customer under 5-year sealed system warranty. Unit is cooling correctly.; dspstn on spec-tagged invntry: 2 W11504434 COUPLER BR 6X2 2 W11504436 COUPLER AL BR 6X1.8 , 1 W11506635 VALVE 1/4' , and 1 WPW10143759 DRIER-UV DYE"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Webster, NY 14580
Andres
Job Details: 07/19/2022
"replaced evaporator cover and ACU. Plugged unit back in and waited for compressor to turn on, did not hear compressor turn on so I call whirlpool to see if I need to flash the board to the unit but you do not need too. After getting off the phone with them compressor and fans kicked on. Sr7734148238"
We serviced a
GE MICROWAVE
Model JVM1340WW002
Near Pittsford, NY 14534
Dave F
Job Details: 07/19/2022
Handle is sticking when opening and closing. Door handle is cracking at top. Latch system is worn out and catching. Parts needed are NLA. Customer will look into buying new machine.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Walworth, NY 14568
Jeremy
Job Details: 07/19/2022
"Customer stated washer making a grinding noise. Checked and found F0E7, found noise coming from gearcase and motor pulley is loose causing noise. Ordering gearcase, motor, cam, washplate, and spanner nut.; ordrng 1 W11449840 (GearCase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W10752283 (Washplate) and 1 W11551646 (Spanner nut)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rochester, NY 14623
Dave F
Job Details: 07/19/2022
Found water leakage at filter housing. Used bypass and component still leaking. Needs filter housing. Customer paid in full.; ordrng 1 W11346623 (Filter Housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Ontario, NY 14519
Andres
Job Details: 07/19/2022
Replaced fan cover.
We serviced a
MAYTAG FREEZER
Model MFI2269FRZ03
Near Webster, NY 14580
Andres
Job Details: 07/19/2022
Customer stated unit stopped cooling. Diagnosed unit and found start relay to be the cause of the issue. Relay is not starting compressor unit needs a new one. Customer also pointed out deli tray and chiller bin are both cracked and falling off.; ordrng 1 W11092533 (Start relay) and 1 WPW10350564 (Capacitor) and 1 W10827914 (Deli tray) and 1 WP67006312 (Chiller door)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Irondequoit, NY 14622
Andres
Job Details: 07/19/2022
"Customer stated unit was giving him F9E1 for a drain issue. I put unit into a diagnostic mode and ran a cycle. Unit ran a cycle successfully, I then started a normal cycle and canceled it to see if water would still drain. Unit did drain properly. I could not duplicate issue. I informed customer that they need to clean the filter out so it doesn't go into the pump."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Rochester, NY 14621
Andres
Job Details: 07/19/2022
"Replaced manifold, tubing to burners and burner caps. I put unit back together and tested all burners. 3 out of the 4 burners were working properly but the left front one was still inconsistent. I called whirlpool to get it noted and was told to replace ignitor.Sr 7734142597 ; ordrng 1 WPW10209656 (Ignitor) and 1 WPW10209657 (Ignitor)"
We serviced a
GE DRYER
Model DSKP333EC6WW
Near Rochester, NY 14605
Andres
Job Details: 07/19/2022
Customer stated knob broke off timer and also trim piece on screen lint broke off. Ordering timer and trim piece.; ordrng 1 WE01X25915 (Lint screen trim) and 1 WE15X23895 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/19/2022
"Customer stated laundry is not spinning out completely and not rinsing properly. Checked and found no error codes. Ran diagnostic check and found unit noisy when spinning and slow to spin when loaded with laundry. Ordering control and motor for slow spin and transmission, basket hub, and cam for excessive noise during spin cycle.; ordrng 1 W10721967 (CAM) and 1 W10890624 (DRIVE MOTOR) and 1 W10528947 (HUB) and 1 W11454734 (GEARCASE) and 1 W11417466 (CONTROL)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rochester, NY 14624
Dave L
Job Details: 07/19/2022
Found frozen water bladder preventing dispensing. Thawed bladder.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2O
Near Spencerport, NY 14559
Dave L
Job Details: 07/19/2022
Washer has water damage underneath. Motor windings open. Replacing motor shifter and control. ; ordrng 1 W11556728 (Control) and 1 W11026785 (Motor) and 1 W11481722 (Actuator)
We serviced a
WHIRLPOOL DRYER
Model MED6230HW
Near Canandaigua, NY 14424
Jeremy
Job Details: 07/19/2022
Found dryer to be excessively noisy. Checked and found screw pinched between blower housing and lint duct. Also found back left roller to be noisy. Replaced both rear rollers and removed extra screw. Unit operating as expected.; used 1 349241T (Roller) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Honeoye, NY 14471
Jeremy
Job Details: 07/19/2022
Customer stated unit will not complete a cycle. Checked and found F5E2 error code. Ran diagnostic check and all functions check good. Checked voltage at outlet and found that there is only 90VAC. Advised customer to have circuit checked by qualified electrician.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rochester, NY 14611
Andres
Job Details: 07/19/2022
Customer stated unit was not dispensing water or making ice. Diagnosed unit and found that the connection to the main water valve was loose. Recconected it and tested it. Unit is now dispensing water.
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Fayetteville, NY 13066
Chuck
Job Details: 07/19/2022
Replaced front left burner. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Fayetteville, NY 13066
Chuck
Job Details: 07/19/2022
Replaced UI and load & Go dispenser. Unit tested good
We serviced a
JENN AIR DISHWASHER
Model JDTSS244GS0
Near Fayetteville, NY 13066
Chuck
Job Details: 07/19/2022
Customer stated that the rack tracking was broken. I verified issue and with the tracks separating it caused the tabs to break on the rack adjusters. Replaced right & left upper tracks and right & left adjusters per SP W11296667. Unit tested good S-Code S22916; used 2 WPW10546503 (Adjusters) from stock
We serviced a
WHIRLPOOL DRYER
Model MGD5500FW0
Near Fayetteville, NY 13066
Chuck
Job Details: 07/19/2022
"Squealing noise coming from dryer. Dryer kit tested bad, replaced dryer kit. Unit tested good ; used 1 4392067 (Dryer kit) from stock"
We serviced a
MAYTAG RANGE
Model MER8700DS
Near Syracuse, NY 13211
Chuck
Job Details: 07/19/2022
Oven not heating. Heating element tested bad. Replaced element. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Pittsford, NY 14534
Dave F
Job Details: 07/19/2022
"Ice maker working intermittently. Found weak water pressure into unit. Water valve not turned all the way on. Found clog in valve. Opened valve to increase water pressure. If any other issue, customer will need valve replaced. Tightened freezer door handle."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canandaigua, NY 14424
Dave F
Job Details: 07/19/2022
Wash motor error. Replaced wash sump. Tested with diagnostic. All operations normal.
We serviced a
WHIRLPOOL DRYER
Model MEDB766FW0
Near Canandaigua, NY 14424
Dave F
Job Details: 07/19/2022
"Unit had broken door switch. Replaced door switch. Tested for power, spin and heat. All operations normal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV03
Near Canandaigua, NY 14424
Dave F
Job Details: 07/19/2022
Spoke with customer. Ice maker not working. Ordering ice maker for repair.; ordrng 1 W11579560 (Ice Maker)
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JS3
Near Syracuse, NY 13212
Chuck
Job Details: 07/19/2022
Replaced glass cooktop because of thermal crack. Unit tested good
We serviced a
MAYTAG DRYER
Model MGD4200BW1
Near Fairport, NY 14450
Jeremy
Job Details: 07/18/2022
Dryer was noisy due to drum rubbing against right side panel. Bent panel and realigned drum. Found that dryer vent is restricted and should be cleaned. Vent terminates on the roof. Advised customer on how to clean lint screen build up from dryer sheets. Unit operating as expected.
We serviced a
GE DRYER
Model GTDP300EM0WS
Near Rochester, NY 14625
Andres
Job Details: 07/18/2022
Did not get part in today for repair ; schdld next appmnt for 7/22 FRI !
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Rochester, NY 14625
Andres
Job Details: 07/18/2022
Customer had same issue where connection was loose. Recconected it and unit turned on.