Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 1677 customer reviews

Steve M.

Steve M.

WASHER WHIRLPOOL WFW72HEDW0 Found trap on back of unit was obstructed causing no fill error code and the washer would not finish cycle. The washer tested good.

Near Middle Rd, Caledonia, NY 14423
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Tested unit and it started right and is cooling. All lights and fans are working. The refrigerator tests good

Near Marketplace Dr, Rochester, NY 14623
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Installed center hinge, shim and freezer door and top hinge shim for missing parts. Gasket checked good. ; used 2 WP489467 (WASHER) from stock"

Near Marketplace Dr, Rochester, NY 14623
Steve M.

Steve M.

RANGE WHIRLPOOL WGE745C0FS01 Replaced bake element for unusual smell when cooking. Tested and found no unusual smell. The range heated as expected.

Near Smallwood Dr, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW75HEFW0 "Customer states unit is displaying the same error codes as before; F9E1. Upon arrival, unit had clothes in it with an excessive amount of suds. F9E1 error code stored. Ran unit through an auto diagnostic cycle. Unit is still draining slow. Replacing drain pump. ; ordrng 1 WPW10605427 (DRAIN PUMP)"

Near Stone Rd, Rochester, NY 14616
Steve M.

Steve M.

WASHER MAYTAG MVWB725BW0 Found bearing loud and a metal scraping sound also when stopping. Found metal shavings in motor. Removed shavings and metal scraping persists. The unit need bearing and motor. May also need rotor. The cost of repair will outweigh new machine. Customer is going to replace. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING

Near Rosebud Trail, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER MAYTAG MDE6000AYW Unit makes a loud noise during use. Both support rollers have failed. Replaced rollers. Unit tested good. ; used 1 SH1500 (SHIPPING&HANDLING) from stock

Near Ashwood Cir, Rochester, NY 14624
Shaiman C.

Shaiman C.

RANGE WHIRLPOOL WFE505W0JS0 Replaced switches and console. Knobs are still missing. Ordering knobs. ; rqstng P&A on 4 W11158169 (KNOBS)s

Near W Ridge Rd, Rochester, NY 14615
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW75HEFW0 "Customer states unit stops midcycle. F9E1 F3E1 F5E4 error codes stored. Cleared codes and ran a test verification cycle. During that cycle, unit was draining very slow. Drain pump was severely clogged & damaged. Replaced drain pump. Repair successful. ; used 1 WPW10605427 (PUMP) from stock"

Near Ames St, Rochester, NY 14606
Shaiman C.

Shaiman C.

DRYER AMANA NED4655EW1 Replaced top locks and lid. Repair successful.

Near Lake Ave, Rochester, NY 14613
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced compressor due to unit not cooling.Customer to monitor customer was not home for a signature

Near Echo Hill Dr, Irondequoit, NY 14609
Dave F.

Dave F.

RANGE KENMORE 790.7423231 Unit had no power going to it . Found a GFCI in the kitchen was tripped . Reset GFCI tested unit . Tested good .

Near Northfield Gate, Pittsford, NY 14534
Dave F.

Dave F.

RANGE WHIRLPOOL MER8775AS0 Found the bake element was broken in half . Ordering new element. Element is covered by unit warranty .; ordrng 1 W10779716 (elmnt-bake)

Near Laura Ln, Canandaigua, NY 14424
Steve M.

Steve M.

WASHER WHIRLPOOL WFW75HEFW0 Replaced main control for not spinning out properly. It spun out properly on testing. The dryer on top of it has no feet. Padded bottom with foam to prevent vibration. If the unit vibrates to much the customer will have to get feet for dryer.

Near Clover St, Pittsford, NY 14534
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB4949SHZ0 Replaced control board. Unit tested good.

Near Slate Dr, North Chili, NY 14514
Steve M.

Steve M.

OVEN MAYTAG MER6600FZ2 Replaced both hinges for door not closing. The door tested good. ; dspstn on spec-tagged invntry: 1 WPW10299224 HINGE-ACTIVE

Near Royce Dr, Churchville, NY 14428
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4816FW2 "Customer reports the unit fills with water, but doesn’t agitate, and gets stuck in the rinse cycle. F7E1 error code stored. Ran auto verification test cycle. Unit only hums when attempting to agitate, and does not spin either. Shifter seems to be working as it should. Basket spins freely. Oil is also leaking from the gear case. Motor, gear case, and capacitor should be replaced. Customer declined further repair."

Near Cottage Grove Cir, North Chili, NY 14514
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4815EW0 "Customer states unit will not turn on after repair. Unit was in sensing upon arrival. No error codes stored. Unit completed auto test with no issues. However, when in a normal wash cycle, the machine locked the lid, began agitating, then spun out all within the sensing cycle. Control board needs to be replaced. ; ordrng 1 W10711300 (CONTROL)"

Near Talnuck Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Replaced freezer door due to damaged harness.

Near N Church Rd, Rochester, NY 14612
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC200XW1 "Customer reports unit will fill, but won’t agitate, and doesn’t fill all the way up during rinse for normal & delicate. One time event of a burning smell after multiple loads. F0E4 F7E5 error codes stored. Contacted the manufacturer technical support line. Agent suggests the control board, water inlet, shifter, and/or capacitor should be replaced. Unit completed an auto test, but agitation sounded weak. Further diagnosis discovered the smell is emitting from the motor. Shifter seems to be working as it should, same with the inlet valves. Suspecting a fail in the control board is causing the no fill during rinse & the little to no agitation. Motor and capacitor should also be replaced. SR: 7726713059; ordrng 1 W10393483 (CONTROL) and 1 W10804665 (CAPACITOR ) and 1 WPW10006416 (MOTOR) and 1 WPW10432353 (INLET VALVE ASSEMBLY )"

Near Sagamore Cir, Irondequoit, NY 14617
David L.

David L.

DRYER WHIRLPOOL MGDC215EW2 Replaced timer due to aBroken shaft. Unit tested good

Near Northwood Dr, Rochester, NY 14612
David L.

David L.

REFRIGERATOR MAYTAG MFI2569VEM0 Replaced control wpw10312695 due to unit not cooling. Unit tested good. S/C paid on 10/30; pckd up 1 WPW10312695 (electronic control)

Near Rumford Rd, Rochester, NY 14626
David L.

David L.

REFRIGERATOR KITCHENAID KRFC704FBS00 Compressor is running but not cooling. Another company had replaced the compressor a fewDays agoAnd the unit never cooled. Suspecting that the compressor was damaged during install scheduled for 1/2/20; ordrng 1 W11025999 (compressor)

Near Echo Hill Dr, Irondequoit, NY 14609
David L.

David L.

RANGE FRIGIDAIRE FFEF3018LBG Replaced door seal on oven door.

Near South Ave, Rochester, NY 14620
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT318FMDB Checked unit for abnormal noises. Noise customer is hearing is just the refrigerant boiling off after the compressor shuts off. Went over use and care with the customer

Near Bishops Ln, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Replaced ice maker for not returning to home position during testing. Same result. Thermistor tests open. The harness had been repaired while under warranty. The unit needs a door due to broken harness. ; (created new UIS, deleted prior attachment to UisID 58241), rqstng P&A on 1 LW10691266 (Freezer door SS)"

Near E River Rd, West Henrietta, NY 14586
Steve M.

Steve M.

DRYER WHIRLPOOL WGD4616FW1 "Replaced rollers and idler for squeaking. After install the unit has a ticking sound. Ordering another maintenance kit. ; ordrng 1 4392065 (Maintenance kit), used 1 4392065 (Maintenance) from stock"

Near Clover St, Honeoye Falls, NY 14472
Shaiman C.

Shaiman C.

WASHER ROPER RTW4516FW2 "Customer reports the unit does not function correctly when using heavy and bulky sheets wash functions. F8E1 error codes stored. Called for hot and cold water and manual diagnostics. Cold water came out at less pressure than usual, but no hot water was being dispensed. The hot water valve could be heard operating. Hot water was not coming out of the hose either. Suggested customer to have the water valves/water lines checked in the home. Will continue diagnosis when issue is resolved."

Near Florida Ave, Rochester, NY 14616
Steve M.

Steve M.

WASHER WHIRLPOOL WFW75HEFW0 Sr#7726716541Ordering control for erratic spin and clothes not spinning out. ; ordrng 1 W11201274 (ACU)

Near Clover St, Pittsford, NY 14534
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRV976FDEM01 Found no lights on in refrigerator and freezer is 40. Removed power to pantry door. Then reset power to refrigerator. Lights came on. Removed back wall in freezer and tested. The evaporator is cooling but only half frost pattern. Customer is going to monitor until morning. If lights go out again order harness. If temp is to high in the freezer. It will need sealed system work. ; rqstng P&A on 1 W10512203 (harns-wire)

Near W Walworth Rd, Macedon, NY 14502
Steve M.

Steve M.

WASHER WHIRLPOOL GHW9100LW1 Found tide pods stuck in dispenser. Removed tide pod and the washer filled as expected.

Near Arbor Creek Dr, Pittsford, NY 14534
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT750SAHZ Rescheduled custom for Saturday appt; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

Near Calm Lake Dr, Farmington, NY 14425
Steve M.

Steve M.

WASHER WHIRLPOOL WFW83005W05 Found front left leg was raised up causing u it to bounce. Lowered legs and fastened with nut. The washer tested good.

Near King Hill Dr, Farmington, NY 14425
Evan E.

Evan E.

WASHER WHIRLPOOL WTW8040DW4 Replacing lid due to lid separating causing unit not to run. Replaced lid and tested unit. Unit tested good

Near Spring Meadow Ln, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL GHW9150PW0 Replacing pressure switch due to unit failing to stop spinning at end of cycle. Replaced switch and ran drain and spin cycle. Unit completed cycle as it should. Unit tested good Unit is under ATEC Warranty

Near Cardogan Square, Rochester, NY 14625
Evan E.

Evan E.

RANGE KITCHENAID KICU509XBL00 Customer is stating that unit is flashing f47 code for UI and control failing to communicate. Discovered unit would only flash f47 code and not respond to commands. Cycled power and still had same issue. Replaced IPC board and configured new board to UI. Tested all burners. Unit tested good

Near Kerry Hill, Fairport, NY 14450
Evan E.

Evan E.

DISHWASHER MAYTAG MDBH969AWB5 Customer has to reschedule appointment for Friday 12/27; schdld next appmnt for 12/27 FRI 12-3

Near New Wickham Dr, Penfield, NY 14526
Evan E.

Evan E.

RANGE JENN AIR JDS9860BDB Replacing orifice holder due to unit failing to light from burner being cracked. Replaced holder and tested burner. Unit tested good

Near Main St, East Rochester, NY 14445
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDTE334GPS0 "Customer reports the unit is not cleaning as it should, and soap pods are not dissolving. Customer removed debris from the spray arms and unit has been working for the past few days. 5-1 error code stored. Tested unit in diagnostics. Inlet water temperature is satisfactory. Top and bottom spray arms seems to be spraying as they should. Customer monitor."

Near Conifer Cove Ln, Webster, NY 14580
Evan E.

Evan E.

DRYER WHIRLPOOL WGD6200SW2 Customer stating that unit wasNot heating. Upon inspection discovered that thermal fuse had blown causing ignitor not to glow. Replaced thermal fuse and ran test cycle. Unit tested good. Also spoke with customer about getting vent cleaned due to possible relation to issue. Dryer vent wizard Scott Koepke585-441-7227; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Plum Tree Dr, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF991BOOM00 Found very low water pressure causing small cubes. Removed filter and pressure is good now. Customer is going to replace filter. If problem persists after new filter order filter housing. W11194438

Near Spencer Ln, Canandaigua, NY 14424
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4850HW1 "Customer reports the unit only fills and drains when in sensing cycle, and occasionally will agitate momentarily. F8E1 error code stored. Tested valves in manual diagnostics. Hot water would dispense, but cold water would not. Cold water valve was off in the basement. Turned on valve & tested valves again. Suspecting the issue was due to no cold water supply. Repair successful."

Near Brayton Rd, Rochester, NY 14616
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDK03FTSS3 Customer starting that unit will not run. Upon inspection discovered that wash motor would not run. Confirmed that motor was receiving power. Unit will need wash motor. Ordering sump & motor ; ordrng 1 WPW10780877 (SUMP & MOTOR )

Near Canterbury Rd, Rochester, NY 14607
David L.

David L.

WASHER WHIRLPOOL WTW8500DC0 Customer has been noticing more soap build up on clothes as before. Ran load size calibration and went over use and care with the customer. Running extra rinse and deep water wash will help remove excess detergent.

Near Emery Run, Rochester, NY 14612
David L.

David L.

WASHER GE GTW460ASJ4WW "Water is dripping into tub whileIdle ordering valve labor is 104.65; ordrng 1 WH13X26535 ( VALVE), used 1 SH1500 (SHIPPING&HANDLING) from stock"

Near Rogers Pkwy, Irondequoit, NY 14617
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB4949SHZ0 Replaced sump motor. Issue still present. Suspecting failed control board. Replacing board. ; ordrng 1 W11225084 (CONTROL BOARD)

Near Slate Dr, North Chili, NY 14514
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW7040DW0 "Customer states unit won’t spin; unit drained but clothes still came out excessively wet. F0E3 F0E5 F9E2 F3E1 F2E1 error codes stored. Machine passed test verification cycle with no issues. Low, mid, and high speed spin functioned as it should in manual diagnostics. Suspecting a control fault. Replacing control board if problem persists (W10812423) Customer monitor."

Near Ford Ave, Rochester, NY 14606
Evan E.

Evan E.

DISHWASHER WHIRLPOOL WDTA75SAHN0 Replacing adjusters due to top rack falling from wheels coming detached. Replaced adjusters on both sides. Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

Near Lake Rd, Ontario, NY 14519
Evan E.

Evan E.

OVEN-MW COMBO WHIRLPOOL WOC75EC7HS00 Customer starting that touch panel will not respond to commands. Upon inspection discovered 2 error codes present. F6e4 and f6e0. Codes both pertain to control and UI failing to communicate. D6e4 calls for main control to be replaced. Ordering control and UI ; ordrng 1 W11261165 (CONTROL ) and 1 W11353765 (USER INTERFACE )

Near Gaskin Pl, Pittsford, NY 14534
Evan E.

Evan E.

WASHER WHIRLPOOL WTW8000BW0 Customer stating that unit is still flashing SD code for Sudsing. Called techline SR: 772669626Techline stating that bearing will need to be replaced in order for basket to float freely on shaft. Ordering shaft and bearing kit ; ordrng 1 W10435302 (BEARING KIT )

Near Harvest Walk, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR JENN AIR JFFCC72EFP02 Replaced control and IM fan for slow or no ice production. Ordering dispenser motor for not turning bin. ; ordrng 1 W10822606 (motor) and 1 W11033825 (ice-contnr) and 1 W11228132 (SHAFT)

Near Lynx Ct, Fairport, NY 14450
David L.

David L.

RANGE WHIRLPOOL WFG525S0JZ0 Unit has cosmetic damage on the console. Ordering console ; rqstng P&A on 1 W10835288 (panl-cntrl)

Near W Ridge Rd, Rochester, NY 14615
Dave F.

Dave F.

REFRIGERATOR AMANA ABB1922FEW Center rail for crisper drawer is broken . Also both crisper drawers are cracked . Customer would like new drawers W10833528 ; ordrng 2 W10833528 (pan-crispr)s

Near East Ave, Rochester, NY 14610
David L.

David L.

DISHWASHER KITCHENAID KDTE234GPS "Retainer for top sprayer is broken. Ordering retainer so that sprayer can be reattached ; ordrng 1 WP3400918 (upper spray arm ret), dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR"

Near Red Apple Ln, Rochester, NY 14616
Evan E.

Evan E.

WASHER MAYTAG MVWB766FW1 "Replacing control, user interface and water valve due to UI not accepting commands and water valve failing to detect incoming water temperature. Replaced all parts. Ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 W11135391 CONSOLE"

Near Winfield Rd, Rochester, NY 14622
Evan E.

Evan E.

WASHER MAYTAG MVWX655DW1 Customer stated that unit would not drain. Upon inspection discovered f0e5 code for off balance load. Discovered unit was full of towels and jeans. drained remaining water and ran diagnostic cycle. Unit completed cycle as it should. Ran drain and spin after balancing load. Unit tested good

Near Castlebar Rd, Rochester, NY 14610
Steve M.

Steve M.

WASHER MAYTAG MVWB765FW2 Found bearing g in pump is bad and will not drain when water is in machine. Found grease on bottom of gearcase. Ordering pump and gearcase ; ordrng 1 W10811956 (drum assy) and 1 W10876600 (drain pump)

Near New Rd, Williamson, NY 14589
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DBL4 Customer stated that top rack was falling. Upon inspection discovered that welds had snapped on track causing issue. Replaced rails and tested rack. Unit tested good ; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Lookout View Rd, Fairport, NY 14450
Dave F.

Dave F.

WASHER WHIRLPOOL WTW5000DW0 "Gearcase that came in was used . Ordering new gearcase . Installed hub to at least allow customer to wash some laundry before it wears out . Ordering new hub as well . ; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W11035751 GEARCASE"

Near Baptist Hill Rd, Bloomfield, NY 14469
Steve M.

Steve M.

VAN FORD TRANSIT CONNECT Fixed truck

Near Rockwood St, Rochester, NY 14610
Steve M.

Steve M.

DRYER WHIRLPOOL WGD4850HW0 Replaced ignitor for power to ignitor but not lighting. The dryer tested good

Near Elmwood Ave, Rochester, NY 14618
Steve M.

Steve M.

DRYER WHIRLPOOL WED4815EW1 Found a screw in felt causing galloping noise. Removed screw. The dryer tests good

Near Blue Creek Dr, Webster, NY 14580
David L.

David L.

REFRIGERATOR GE GSS25QGTABB Unit is making a rumbling noise from the compressor. Customer was not interested in a sealed system repair. Compressor is WR87X20798

Near Northampton St, Rochester, NY 14606
Shaiman C.

Shaiman C.

DISHWASHER MAYTAG MDB4949SHZ0 Customer concerned about the unit only filling with water and draining; but not spraying water. Sump motor should be replaced. ; schdld next appmnt for 12/23 MON !

Near Slate Dr, North Chili, NY 14514
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MHW5630HW0 "Customer concerned about the unit not functioning & an error code being displayed. F9E1 error code displayed. Drain pump would not function in the manual test. However during the auto test, the pump ran momentarily but did not drain water. Suspecting a failed drain pump. ; ordrng 1 W11316609 (DRAIN PUMP)"

Near Crittenden Rd, Rochester, NY 14623
Evan E.

Evan E.

DRYER WHIRLPOOL LE7680XSN1 Replaced actuator due to door not engaging start switch. Replaced switch. Tested unit. Unit tested good

Near Sandringham Rd, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR AMANA ABB1921BRW01 Checked temperatures in freezer -5 degrees and 36 in fresh food section . Freezer set to 4 and fresh food set to 6 . Unit tested good .

Near Oak Manor Ln, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KBFN506EBS01 Replaced arm shut off / bail arm for not turning unit off . Tested unit . Tested good .

Near Briggsboro Ln, Fairport, NY 14450
Dave F.

Dave F.

DRYER WHIRLPOOL WGD6620HC0 Unit has F3E3 error code . Installed new control W11368834 . . Tested unit tested good .

Near Smith Rd, Clifton Springs, NY 14432
Dave F.

Dave F.

DRYER MAYTAG MGDC215EW2 Replaced coils for unit not heating after running for a while . Tested unit . Tested good .

Near Hammocks Dr, Canandaigua, NY 14424
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507ESS00 Replaced ice maker for lost position error. The ice maker tested good; dspstn on spec-tagged invntry: 1 WPW10764688 ICEMAKER

Near N Geneva Rd, Sodus, NY 14551
David L.

David L.

OVEN WHIRLPOOL WFG525S0JZ0 "Replaced ignitor, burner and spark mod due to unit not igniting after preheat. Preheated unit and let cycleUnit tested good; dspstn on spec-tagged invntry: 1 WP9758078 BURNER and 1 WP9758079 IGNTR-OVEN"

Near Kuhn Rd, Rochester, NY 14612
Steve M.

Steve M.

WASHER MAYTAG MVWB835DW4 Replaced console for start button not responding. The ui tested good.

Near Owls Nest Rd, Marion, NY 14505
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WFW5620HW0 Assisted in replacement of drum and control.

Near E Broad St, Rochester, NY 14604
Shaiman C.

Shaiman C.

DISHWASHER KITCHENAID KDFE104HPS0 Customer concerned about the inner door beginning to rust. Discovered rust was forming due to a pinhole in the door. Replaced inner door. Unit testing good.

Near Genesee St E, Scottsville, NY 14546
David L.

David L.

DRYER WHIRLPOOL WED94HEXW0 "Installed repair kit due to noise unit tested good. Vent tested poor. Recommending that the vent be cleaned . ; used 1 4392067 (REPAIR KIT), and 1 SH1500 (SHIPPING&HANDLING) from stock"

Near Maple Center Rd, Hilton, NY 14468
Evan E.

Evan E.

RANGE JENN AIR SEG196 Customer stating that timer stop button is sticking since repair. Discovered that control wasn’t fully seated back into bracket causing button to stick. Reseated control in bracket and had customer test button. Unit tested good

Near Commonwealth Rd, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR KITCHENAID KSF26C6XYY04 "Checked temperatures in fresh food section 37 degrees . 17 degrees in freezer . Checked all thermistors . Tested good . Heater is working . Found frost by cap tube on freezer evap . Unit has low charge . Ran test four . 3 way valve is working. Quoted customer for repair. Parts can be covered by manufacturer , quoted customer to repair unit . Customer will look into a new machine ."

Near Greentree, Pittsford, NY 14534
Dave F.

Dave F.

REFRIGERATOR GE CSS25USWASS Replaced fan blade . Tested unit. Unit tested good.

Near Mayflower Dr, Rochester, NY 14618
Dave F.

Dave F.

DISHWASHER GE GSD4610Z04AA Complaint of door not closing. Found wheel from bottom rack had fallen off into bottom of door causing door not to close. Put wheel back on rack and adjusted it .Closed unit successfully. Tested unit. Unit tested good.

Near Rampart St, Rochester, NY 14623
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 Ice maker bail arm had fallen off causing the ice maker to over make ice and jam in the ice maker .removed jammed ice and fixed bail . Arm . Cycled ice maker . Tested good .

Near Marshall Rd, Rochester, NY 14624
Evan E.

Evan E.

DISHWASHER KITCHENAID KDFE104DBL4 Customer stated that unit was not washing dishes. Checked for error codes. Unit displaying code 4-3 (wash motor not running) unit will need wash motor. Replaced wash motor and ran diagnostic cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP

Near Shoreline Blvd, Ontario, NY 14519
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE104ESS1 Customer stating that dispenser will not open. Upon inspection discovered that dispenser gasket has ripped causing issue. Replaced dispenser and tested. Unit tested good ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER

Near Maryview Dr, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER KITCHENAID KUDS03STSS2 Customer stated unit was not cleaning. Upon inspection discovered that chopper was clogged and would not cycle water through cabinet. Cleaned chopper cover and reinstalled. Ran test cycle. Unit now cycling water through the cabinet. Unit tested good

Near Yorkshire Rd, Irondequoit, NY 14609
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced open freezer led light for no light in freezer. Handle was loose. Uninstalled handle and reinstalled to tighten handle. Caulked liner that had gaps where cabinet meets liner.

Near Middle Cheshire Rd, Canandaigua, NY 14424
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KDTE104ESS1 Replaced upper rack adjusters for broken tabs. Pulled unit out and reattached the side bracket. ; used 2 WPW10546503 (ADJUSTER) from stock

Near Pine Cone Dr, Pittsford, NY 14534
Steve M.

Steve M.

OVEN KITCHENAID KSGG700ESS1 Replaced blower for bad bearing in blower. The range tested good. ; dspstn on spec-tagged invntry: 1 W11107275 BLOWER

Near Bending Oak Dr, Pittsford, NY 14534
Steve M.

Steve M.

OVEN KITCHENAID KEBC107KSS0 Control board is discontinued. Waived service fee.

Near Sassafras Ln, Pittsford, NY 14534
David L.

David L.

DISHWASHER KITCHENAID KDPE234GPS0 Unit is not heating because the heater was disable by the control 7-1 error in diagnostics. Cleared error code and verified heater operation. Heater has likely been disabled since before the sump was changed as this problem has been going on for a while. Unit tested good in diagnostics. ATEC warranty

Near Willnick Cir, Rochester, NY 14626
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Freezer evaporator fan motor not working . Ordering motor WP2315539; ordrng 1 WP2315539 (motor-evap)

Near W Henrietta Rd, Rochester, NY 14623
David L.

David L.

WASHER MAYTAG MVWC555DW1 Unit was not spinning clothes out due to a stripped hub. Replaced hub and tested in diagnostics. Unit tested good. Ran calibration to reset. ; used 1 W10528947 (HUB) from stock

Near Maiden Ln, Rochester, NY 14626
David L.

David L.

REFRIGERATOR KENMORE 253.50683 Unit was not making ice or dispensing water. Water supply was restricted at shut off under the sink. Opened valve a bit and the water dispenser began working. Cycled the ice maker to make sure it filled. Tenant to monitor for ice

Near Mathews St, Rochester, NY 14607
Evan E.

Evan E.

RANGE JENN AIR JDS9860BDB Customer stating that unit is not lighting. Upon inspection discovered that ignitor was cracked. Unit will need new orifice assembly. Ordering orifice assembly ; ordrng 1 WP7101P639-60 (SCREW) and 1 WPW10407678 (ORIFICE W/ IGNITOR )

Near Main St, East Rochester, NY 14445
Evan E.

Evan E.

WASHER WHIRLPOOL GHW9150PW0 Unit will not stop spinning since last visit. Checked continuity on pressure switch according to tech sheet between pins 21 and 24 switch did not have continuity. Reordering pressure switch ; ordrng 1 WPW10514214 (PRESSURE SWITCH )

Near Cardogan Square, Rochester, NY 14625
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC465HW2 Replaced valve and control. Repair successful.

Near East Ridge Road, Rochester, NY 14621
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW1 "Customer concerned about the machine not filling as it should, reoccurring off-balance events, and not spinning out the clothes properly. F8E1 error code stored. Ran a test verification cycle with no issues. Tested the hot and cold valves in manual diagnostics also with no issues. Tested spin in manual diagnostics. Machine seemed to bounce around as basket was slowing down and speeding up. Off-balance events most likely caused by the machine sitting on a pallet that would also flex up and down as the machine was spinning. Suggested customer to sit the machine on cinder blocks instead of a wooden pallet. No further repair needed at this time. If issues persist, return with inlet valves."

Near Pepperidge Dr, Rochester, NY 14626
Steve M.

Steve M.

WASHER MAYTAG MFW9700SQ1 Replaced bellow that was brittle. The washer checks good.

Near Hiram Way, Honeoye Falls, NY 14472
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBM Replaced valve due to leak. Unable to reconnect plastic waterline because it was connected using a brass feral and nothing inside the middle of the water line.

Near Jackson Rd, Penfield, NY 14526
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW7000DW4 Replace consul and control board. Repair successful.

Near Solmar Dr, Rochester, NY 14624
Steve M.

Steve M.

DISHWASHER KITCHENAID KDTE704DSS1 Replaced spray arms and manifold for not cleaning. The customer is going to monitor.

Near West Ave, Livonia, NY 14487
Steve M.

Steve M.

DRYER WHIRLPOOL WGD6400SW0 "Replaced rollers with maintenance kit for squeaking and thumping. Ordering idler puller for worn pulley. ; ordrng 1 8547174V (pulley-idr), used 1 4392067 (REPAIR KIT) from stock"

Near Pine Tree Dr, Victor, NY 14564
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced damaged door and leveled freezer door. Unit tested good

Near Neros Run, Webster, NY 14580
David L.

David L.

REFRIGERATOR MAYTAG MFT2776FEZ00 Unit was building ice under deli drawer due to a plugged defrost drain. Removed iceAnd cleaned drain. Customer to monitor

Near Schlegel Rd, Webster, NY 14580
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Frost building near door switch in freezer. Raised door so gasket makes good contact with the mullion and sealed cabinet to liner. Customer to monitor

Near Lantana Ln, Rochester, NY 14612
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL PYE2300AYW "Received the roller kit, however the idler assembly was not received. Re-ordering the correct part.; ordrng 1 WP53-2287 (IDLER ASSEMBLY )"

Near Normandy Ave, Rochester, NY 14619
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4955HW1 Washer has no error codes . Calibrated unit . Ran in auto diagnostics. Unit tested good . No strange noises . Ran unit with clothes . Unit tested good . Unit does have water hammering in pipes . Suggested a arrester for water hammering .

Near Beckwith Rd, West Henrietta, NY 14586
David L.

David L.

WASHER WHIRLPOOL WFW5620HW0 Replaced acu. Unit tested good

Near Ontario Blvd, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEHW00 The fill tube for the ice maker is missing it’s extender and allowing the water valve to empty into the freezer. End of fill tube is also visibly damaged. Ordering tubes; ordrng 1 W11292468 (fitting) and 1 WPW10496649 (tube-water)

Near Coolidge Rd, Rochester, NY 14622
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Replaced both fresh food and freezer door for rusting . Heated door gasket to make sure that it is sealing . Tested unit . Tested good .

Near Heath Markham Rd, Lima, NY 14485
Evan E.

Evan E.

RANGE MAYTAG MER8775AS0 Customer stating that they heard loud noise coming from oven cavity. Upon inspection discovered that bake element had thermal event on right corner of element. Unit willNeed new bake element. Ordering element. ; ordrng 1 W10779716 (BAKE ELEMENT )

Near Jefferson Rd, Rochester, NY 14623
David L.

David L.

REFRIGERATOR MAYTAG MFI2570FEZ00 Unit is leaking near filter and from the ice maker fill tube . Valve is leaking through ice maker fill tube when dispensing water ; ordrng 1 W11415785 (TUBE) and 1 WPW10312696 (water inlet valve)

Near Valley Dr, Walworth, NY 14568
Evan E.

Evan E.

DRYER ROPER RED4516FW0 Replacing thermostat due to unit not cycling heat correctly. Replaced thermostat and tested unit. Took temperature reading at exit of vent. Unit now cycling between Hi an Low temperatures as it should. Unit tested good

Near Arrowbend Dr, Williamson, NY 14589
Evan E.

Evan E.

OVEN WHIRLPOOL WOD51ES4ES01 "Customer starting that Lower oven is not heating. Checked for error codes no codes are present. Upon inspection discovered that connector for bake relay on control board was loose causing element not to receive power. Seated connector and ran preheat to 350. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE, THERMAL"

Near Landsdowne Ln, Rochester, NY 14618
Evan E.

Evan E.

RANGE JENN AIR SEG196 Replacing thermostat due to unit failing to maintain temp inside oven. Both element are functioning but thermostat is failing to regulate correct temperature. Replaced thermostat. Ran test preheat to 350. Unit tested good

Near Commonwealth Rd, Rochester, NY 14618
David L.

David L.

OVEN-MW COMBO KITCHENAID KEMS377DBL1 The magnetron has failed and is causing an odor. Ordering magnetron. Labor is 199.95; ordrng 1 W10245183 (magnetron)

Near Mt Eagle Dr, Penfield, NY 14526
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4816FW2 Customer stated that unit was moving across room during last load and tub was banging into sidewalls of machine. Checked for error codes. Unit is displaying code F0E5 for unbalanced load. Cleared code and inspected tub. Discovered that tub was not sitting correctly due to suspension rod in back left corner becoming unhooked. Reseated suspension rod and ran diagnostic cycle. Unit tested good

Near Willow Dr, Williamson, NY 14589
Evan E.

Evan E.

DRYER WHIRLPOOL WGD9200SQ0 "Customer stating that unit is not heating and also producing noise while running. Upon inspection discovered that thermal fuse had blown and idler pulley was sticking. Replaced thermal fuse and gas coils. Also issues dryer repair kit to replaced pulley tensioner and belt. Ran test cycle once reassembled. Unit tested good ; used 1 279834 (COIL KIT), 1 4392067 (REPAIR KIT), and 1 WP3392519 (FUSE-THERMAL) from stock"

Near Chatham Woods, Pittsford, NY 14534
Evan E.

Evan E.

DRYER MAYTAG MGD3500FW0 Customer stating that unit is rattling duding operation. Upon inspection discovered that motor bracket was loose causing issue. Tightened bracket and ran test cycle. Unit tested good

Near Colonial Village Rd, Rochester, NY 14625
David L.

David L.

REFRIGERATOR MAYTAG 106.5113321 Replaced door cam and heated gaskets until the sealed. Unit tested good

Near Scholfield Rd, Rochester, NY 14617
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW1 "Customer concerned about the unit not agitating and strange noises. No error codes stored. During the auto test, the unit would agitate, but the wash plate seemed to just be floating on the driveshaft. Inspected the wash plate and discovered the splines were worn out. Replacing the wash plate, and also replacing the drive hub per technician suggestion. ; ordrng 1 W10528947 (HUB) and 1 W10902814 (WASHPLATE), dspstn on spec-tagged invntry: 1 W10721967 CAM"

Near Point Pleasant Rd, Irondequoit, NY 14622
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Unit was vibrating from the rear because it was pressed against the cupboard above . Moved unit away a bit and the noise went away. Adjusted condenser bolts. Found copper water line was kinked badly. Recommending that the customer shut water off until it is replaced.

Near Castlebar Rd, Rochester, NY 14610
David L.

David L.

MICROWAVE WHIRLPOOL WMH31017HB3 Receptacle that the unit plugs into has a melted neutral wire and the side of the plug has melted to the side of the Box. Recommending customer shut off receptacle the breaker and have an electrician repair it before use. Tested unit with an extension cord. Unit tested good

Near Rockhurst Dr, Penfield, NY 14526
Shaiman C.

Shaiman C.

DRYER WHIRLPOOL WED94HEXW0 "Customer reports when using the steam cycle, clothes come out soaking wet. No error codes stored. When tested the steam valve in diagnostics, steam was dispensed as it should. However, upon turning off the unit, the steam would not shut off. The steam would also not shut off once the machine was unplugged. Steam valve should be replaced. The updated steam valve also requires an additional coupling to be installed. ; ordrng 1 W10815373 (INLET VALVE) and 1 W10859554 (VALVE COUPLER)"

Near Bay Point Cir, Rochester, NY 14622
David L.

David L.

REFRIGERATOR JENN AIR JFC2089WP11 Replaced noisy damper. Unit tested good

Near Perriwinkle Way, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MHN33PDCWW1 Customer concerned about unit not starting after attempting to make cycles free. Adjusted cycle prices and informed customer the service door must be closed in order for machine to work. Unit testing good.

Near Eastman Ave, Rochester, NY 14615
Dave F.

Dave F.

MICROWAVE KITCHENAID KOCE500ESS05 "F1E1 internal am failure .F1E0 oven user interface failure . Called techline SR 7726667094 . Techline said to run test and take temperatures. Unit will not get up to target temperatures at 350 . Ordering control W11179310 , user interface W11093254 , sensor W10859573, bake element WPW10546517 . Customer has receipt when unit was purchases 01/07/19 . ; ordrng 1 W10859573 (sensor) and 1 W11093254 (panl-cntrl) and 1 W11179310 (cntrl-elec) and 1 WPW10546517 (elmnt-bake)"

Near Webb Ave, Clifton Springs, NY 14432
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC425BW1 Customer states unit is not draining properly; drain and spin cycle is needed after every other cycle is complete. Customer also reports the unit does not fill with water in the beginning of the cycles. F8E1 error code stored. Tested hot and cold valves in manual diagnostics. Hot water would not dispense. Hot water valve on the home was turned off. Turned on hot water valve. Spin and drain also tested good in manual diagnostics. No issues present.

Near Fillmore St, Rochester, NY 14611
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDB766FW0 "Customer states unit will not dry clothes. Unit was cycling as it should. Machine failed vent test. Vent screen was clogged on the outside of the home. Removed lint buildup, then tested with the airflow tester. Unit now receiving good airflow. Repair successful."

Near Nightfrost Ln, Henrietta, NY 14467
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWX655DW1 Lid was damaged around the hinge mounting area. Replaced lid. Repair successful.

Near Sturbridge Ln, Pittsford, NY 14534
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL KDFE104HWH0 Customer concerned about water coming back into the unit when not in use. Adjusted the drain holes under the sink to prevent backflow. Customer monitor.

Near Hickory Ridge Rd, Rochester, NY 14625
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 Replaced pump and installed drain hose. Unit testing good.

Near Bouckhart Ave, Rochester, NY 14622
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT771REYB00 Harness coming from the cabinet is shorting out and when moved the user interface boots up . Called techline SR 7726666183 . Techline said unit is a non repairable part .

Near South St, Clifton Springs, NY 14432
Dave F.

Dave F.

WASHER WHIRLPOOL WTW4816FW2 "F8E1 error code no fill Long fill Error . Found the cold water filter was plugged with debris . Cleaned filter . Calibrated unit , ran in auto diagnostics Tested unit . Tested good. If problem persists order W11210459 water valve ."

Near Turner Rd, Newark, NY 14513
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Replaced left hand door for door liner not hitting the door switch . Tested unit . Tested good .

Near Joy Rd, Sodus, NY 14551
Steve M.

Steve M.

DRYER WHIRLPOOL WGD4850HW0 Found ignitor is getting power but not heating. Ordering ignitor. ; ordrng 1 279311 (ignitor kit & bracke)

Near Elmwood Ave, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR FRIGIDAIRE FGHB2866PFNA Icemaker not cycling . Replaced icemaker . Customer will monitor. Gave part number for bypass water filter 242294402.

Near Pigeon Hill Rd, Marion, NY 14505
Dave F.

Dave F.

WASHER WHIRLPOOL WTW5000DW0 Unit has no error codes . Ran calibration. Ran unit in auto diagnostics. Tested unit in regular cycle . Found unit has pre soak on . . Unit tested good. Gave tips for best wash cycles .

Near Strong Rd, Victor, NY 14564
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Sr# 7726672941Good frost pattern. Control set to lowest temps. 40 in FF section but 10 in freezer. Tech line wants data loggers. ; ordrng 1 DATALOGGERS (DATA LOGGERS)

Near Huntington Meadows, Rochester, NY 14625
David L.

David L.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Replaced evaporator and dryer due to low charge. Unit began cooking after install

Near 5 Mile Line Road, Webster, NY 14580
Steve M.

Steve M.

OVEN WHIRLPOOL KFGD500ESS04 391 324 363 336 363 = 355Tested temps and found the average temp is 355 when set to 350. Calibrated temp +10 for customer.

Near NY-64, Canandaigua, NY 14424
Steve M.

Steve M.

DRYER WHIRLPOOL WED4815EW1 Replaced motor and belt motor shaft sheared off and torn belt. The dryer tested good. ; dspstn on spec-tagged invntry: 1 341241 BELT

Near Quaker Rd, Macedon, NY 14502
Steve M.

Steve M.

DRYER WHIRLPOOL WED5000DW2 "Dryer is creaking while running. The noise is combing from motor area. Ordering motor, mount and blower. Ordering rollers and shafts just in case. ; ordrng 1 279827 (motor!dryer) and 1 4392065 (dryer repair kit) and 1 WP348780 (base) and 1 WP694089 (wheel) and 1 WPW10359269 (shaft RIGHT) and 1 WPW10359270 (shaft)"

Near Lakeville Groveland Rd, Geneseo, NY 14454
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH76719CZ2 Replaced wave guide cover for burn mark on cover. The microwave tests good.

Near Clarkes Crossing, Fairport, NY 14450
Steve M.

Steve M.

DRYER MAYTAG MEDB955FW1 Replaced sensor as per tech line instructions for time changing on bedding cycle from 52 minutes to 1:48 minutes before it counts down. Same result. The time change is part of the software and part of the design of the dryer

Near Westfall Rd, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Replaced damper for freezing in the fresh food section. The refrigerator tests good

Near Roby Dr, Rochester, NY 14618
David L.

David L.

DISHWASHER GE GDF570SGJ2CC Replaced valve that was leaking

Near Flynn Rd, Rochester, NY 14612
Steve M.

Steve M.

REFRIGERATOR MAYTAG MZD2766GEW Cleared plugged drain with steamer. Found the capillary tube had a large chunck of ice around it and a not so good frost pattern. Informed customer.

Near Brigham Cir, Honeoye Falls, NY 14472
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRT519SZDW02 Replaced evaporator and thermistor on evaporator. Unit is cooling . Tested good .; dspstn on spec-tagged invntry: 1 W10836706 EVAPORATOR and 1 WPW10143759 DRIER-UV DYE

Near Porter Rd, Geneseo, NY 14454
Evan E.

Evan E.

WASHER WHIRLPOOL WTW8000BW0 Customer stated that unit was flashing error codes. Upon inspection discovered code SD was being displayed. Inspected pressure trap and discovered shirt in front of pressure trap. Removed shirt and ran test cycle. Unit tested good

Near Harvest Walk, Webster, NY 14580
David L.

David L.

OVEN WHIRLPOOL WFG775H0HW0 Checked oven average. Average temp at 350 was 373. Calibrated down 20 degrees. Went over use and care with customer. Customer to monitor. Pics of temps starched.

Near Marjorie Ln, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 Checked unit for not cooling properly. Freezer at -1 and fresh food at 35-37. Checked thermistors and defrost dictions in diagnostics. Unit is testing good at this time. Customer to monitor cooling

Near Woodfield Dr, Webster, NY 14580
Evan E.

Evan E.

OVEN KITCHENAID KSGG700EBS1 Customer stated that while running broil cycle unit will trip breaker. Issue will only happen during broil cycle. Checked for error codes upon arrival. No codes present. Ran test broil cycle. Could not replicate issue at time of visit but customer stated that issue is intermittent. Ordering control ; ordrng 1 W11034208 (CONTROL )

Near Meigs St, Rochester, NY 14620
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WETLV27HW0 Lid lock would not function as it should in manual diagnostics. Replaced lid latch. Unit testing good.

Near Fairwood Dr, Rochester, NY 14623
David L.

David L.

REFRIGERATOR WHIRLPOOL WRB322DMBM Found a leak at the water valve ordering water valve. ; ordrng 1 WPW10498976 (valve)

Near Jackson Rd, Penfield, NY 14526
Shaiman C.

Shaiman C.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer states unit flooded the kitchen after first use. No error codes stored. Started the unit and could not recreate any issues. Customer monitor.

Near Baylor Cir, Rochester, NY 14624
David L.

David L.

OVEN WHIRLPOOL WOS97EC0HZ01 The UI is Intermittently unresponsive. Unit comes back when power is cycled. Unable to recreate while in home. Ordering UI and appliance manager. Customer is unavailableNext week scheduled two weeks out; ordrng 1 W11261165 (CONTROL) and 1 W11299115 (UI)

Near Providence Dr, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER AMANA NTW4516FW3 Replaced water valve. Unit tested good.

Near Troup St, Rochester, NY 14611
David L.

David L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced freezer door. Fresh food door was damaged at liner. Re ordering door. Replaced paddle switch for dispenser that was sticking ; rqstng P&A on 1 W10815687 (dor-fip ss)

Near Bluestone Hollow, Webster, NY 14580
David L.

David L.

REFRIGERATOR KITCHENAID KRFF507HPS00 Unit is showing power failure intermittently. Ordering control; ordrng 1 W11224256 (CONTROL)

Near Gallant Fox Ln, Webster, NY 14580
Shaiman C.

Shaiman C.

DRYER AMANA NGD4655EW2 Replaced operating thermostat. Repair successful.

Near Mac Arthur Rd, Rochester, NY 14615
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Replaced evaporator and compressor. Installed UV drier . Tested unit tested good .

Near E Main St, Lima, NY 14485
Dave F.

Dave F.

DRYER WHIRLPOOL WED6620HC0 Replaced user interface and control for no operation. Tested unit tested good .

Near Pelham Rd, Rochester, NY 14610
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWB766FW1 "Customer states machine will fill with water then the cycle time display flashes, will not finish cycles, and user interface isn’t always responsive. Also reported an event of the start button not working. F3E2 error code stored. Started a regular wash cycle & is the unit was filling, the inlet valves kept opening and closing irregularly. Suspecting an issue within the control board and possibly the inlet thermistor. Replacing valves, control board, and user interface. ; ordrng 1 W11135391 (CONSOLE) and 1 W11135392 (CONTROL) and 1 W11165546 (VALVES)"

Near Winfield Rd, Rochester, NY 14622
Evan E.

Evan E.

OVEN WHIRLPOOL KSEG700ESS3 Customer stating that items specifically bread cooking unevenly. Items towards rear of cavity are burning. Calibrated unit down 15 degrees and ran test bake cycle. Watched unit cycle temp correctly. Unit tested good

Near Dearfield Ct, Fairport, NY 14450
Dave F.

Dave F.

DRYER WHIRLPOOL LE7680XSN1 Door switch is broken . Ordering actuator WP691581; ordrng 1 WP691581 (actuator)

Near Sandringham Rd, Rochester, NY 14610
Dave F.

Dave F.

REFRIGERATOR GE CSS25USWASS Customer not available . Rescheduling for Wednesday. ; schdld next appmnt for 12/18 WED !

Near Mayflower Dr, Rochester, NY 14618
Shaiman C.

Shaiman C.

WASHER MAYTAG MHWZ400TQ02 Replaced pump. Unit testing good.

Near Elk St, Rochester, NY 14615
Shaiman C.

Shaiman C.

OVEN WHIRLPOOL WOD93EC0AS04 Customer concerned about a F1E1 area code being displayed on the units. Diagnostic test reveals an internal error; suggesting the control board should be replaced. Replaced control board. Repair successful.

Near York Bay Trail, West Henrietta, NY 14586
Evan E.

Evan E.

OVEN KENMORE 790.712027 Customer stated that unit was not running a bake cycle. Upon inspcetion discovered that ignitor was receiving 120v but failing to glow. Ordering ignitor ; ordrng 1 5304509706 (IGNITOR)

Near Post Ave, Rochester, NY 14619
Steve M.

Steve M.

WASHER WHIRLPOOL WFW95HEXL2 Tested washer and found door lock error code. The door lock worked as expected. The unit stalled during test c01 and test c06. Both are testing the heater and thermistor. Tested again and the unit passed The customer is going to monitor.

Near Emerald Hill Cir, Canandaigua, NY 14424
Evan E.

Evan E.

RANGE WHIRLPOOL WFE320M0ES1 Customer stating that unit is displaying f9 code. Discovered that unit does not have correct power cord on machine. Ordering correct cord ; ordrng 1 WX09X10006 (3 WIRE CORD )

Near Macedon Pkwy, Macedon, NY 14502
Evan E.

Evan E.

RANGE JENN AIR JDR8895AAS Customer stating that unit will not heat correctly. Upon inspection checked for error codes. Unit displaying code 1d11 for temp sensor resistance reading being out of range. Temp sensor is failing to monitor temperature in cavity. Ordering temp sensor ; ordrng 1 WP7430P044-60 (TEMP SENSOR )

Near Ericsson St, Rochester, NY 14610
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFC704FSS00 S27311 replaced control and evaporator cover for clogged evaporator. The refrigerator tests good.

Near Escena Rise, Pittsford, NY 14534
Steve M.

Steve M.

OVEN MAYTAG MER6772BAS The customer had the control rebuilt and installed himself. Found ribbons to control were not plugged in. Tested temp probes and they were good. Plugged in ribbons and the range tested good.

Near Strong Rd, Victor, NY 14564
Steve M.

Steve M.

DRYER AMANA NED4655EW1 Spray paint 350930The drum has paint that is chipping off. Offered to send spray paint to customer The spray paint is 11.32 plus 15 shipping. OrQuoted customer for drum is W10899578 185.00Shipping 45.00 Labor 104.65

Near Co Rd 8, Farmington, NY 14425
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Replaced control for fill tube freezing Also put in ice maker that I left with customer on previous visit.

Near Chadwick Manor, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL GB2FHDXWB02 Replaced evaporator fan motor for not running and warm temps in Ff section.

Near Balmoral Drive, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507HPS00 Could not make it up the very long icy driveway. Ordering freezer light module for return visit. The driveway must be cleared on return visit. ; ordrng 1 W11205083 (MODULE FREEZER)

Near Middle Cheshire Rd, Canandaigua, NY 14424
David L.

David L.

REFRIGERATOR MAYTAG MFF2055FRW00 Customer concerned with unit running a lot. Freezer at 0 and fresh food at 38. Freezer set one setting lower than minimum. Adjusted settings and explained why the unit has long run times for efficiencies. Freezer door was ajar tightened rail screws in freezer that were interfering with closure. Removed ice maker per customers request. Unit is testing good

Near Winona Blvd, Irondequoit, NY 14617
David L.

David L.

DRYER GE GDT42GASJ0WW Unit was not heating due to weak gas coils. Gas valve is vibrating. Checked all fuses and thermostats and replaced coils. Watched unit cycle via viewing hole with mirror. Unit testing good; used 1 279834 (COIL KIT) from stock

Near Sweet Acres Dr, Rochester, NY 14612
David L.

David L.

DRYER MAYTAG MEDB766FW0 Unable to change or alter noise during tumble. New drum was out of round. Rescheduling for sat with extra tech ; schdld next appmnt for 12/21 SAT 8 am

Near Clarkson Hamlin Town Line Rd, Hamlin, NY 14464
Evan E.

Evan E.

DISHWASHER KITCHENAID KDPE234GPS0 Customer stating that unit is dripping from middle of door and edges of door. Checked for error codes. No codes present. Ran diagnostic cycle and removed outer door panel in order to observe bottom door seal. Discovered that door seal is not sealing fully causing water to spray from right side of door. Removed seal to inspect. Seal is not bowed in any way or deformed but unit is still having same result after reinstalling seal. Called techline SR: 7726658729 to document issue. Techline recommended running unit with clear plastic door on front of unit. Did so and unit began to leak worse. Ordering door seal and wash motor ; ordrng 1 W10909089 (DOOR SEAL BOTTOM ) and 1 W11085683 (SUMP & MOTOR)

Near Fairpoint Dr, Fairport, NY 14450
Evan E.

Evan E.

WASHER WHIRLPOOL MHW5630HW0 Customer stating that unit is still flashing f8e1 code even after water valve being changed. Checked for codes f8e1 is only code present. Checked resistance on both valves. C1 cold valve is giving resistance reading well outside range (2365k) should be reading between 1100-1350k. Took resistance reading for C2 cold valve C2 cold valve is within resistance range (1280k). Took resistance reading on hot valve. Hot valve gave reading of 1180k. C1 is outside of resistance range. Called techline to document findings. SR: 7726660742 Explained to techline that valve has already been changed once and same issue is occurring. Techline is recommending replacement of pressure switch not cold water valve; ordrng 1 W11316246 (PRESSURE SWITCH ) and 1 W11316256 (VALVE)

Near Valewood Run, Penfield, NY 14526
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Sr # 7726661913The temps on user interface was set to 35 in FF section and 0 in freezer that actual temps in u it were 35 in FF section and 1 in freezer. Customer states the temp varying is sporadic. Ordering temp monitors to collect data over a few days. ; ordrng 1 TEMPMONITORS (MAIL OUT)

Near Stanley St, Mount Morris, NY 14510
Dave F.

Dave F.

RANGE KITCHENAID KSGB900ESS0 "Control board has a burn mark on the unit . User interface is not powering up . Parts are covered under warranty. Ordering control WPW10453984 ,user interface W10913685 . ; ordrng 1 W10913685 (panl-cntrl) and 1 WPW10453984 (cntrl-elec)"

Near Ashbourne Rd, Rochester, NY 14618
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL MHWZ400TQ02 Customer states unit will not complete cycles and displays F21 error code. F21 error code stored. Ran unit through an auto test. Water was draining extremely slow. Drain pump should be replaced.; ordrng 1 WPW10730972 (DRAIN PUMP)

Near Elk St, Rochester, NY 14615
Shaiman C.

Shaiman C.

DRYER AMANA NGD4655EW2 Customer states the unit is not drying the way it should. Burner seems to be cycling on and off as it should. Unit passed the vent test. Tested temperatures at the exhaust with the vent off. Unit was only getting to about 130° before shutting off the gas. Operating thermostat should be replaced. SR: 7726637789; ordrng 1 WP3387134 (OPERATING THERMOSTAT )

Near Mac Arthur Rd, Rochester, NY 14615
Shaiman C.

Shaiman C.

WASHER MAYTAG MVWC565FW1 "Customer concerned about clothes coming out wet at the end of cycles. F9E1 F7E7 error codes stored. Ran an auto test cycle. Unit was draining very slow, then attempted to spin with drum still full of water. F7E7 error code is due to the F9E1 error code during a customer cycle. Unit is not draining as it should causing the basket to be too heavy to spin out clothes. Drain pump and outer drain hose should be replaced. ; ordrng 1 W10876600 (DRAIN PUMP) and 1 W11244231 (OUTER DRAIN HOSE ) and 1 WPW10280024 (DRAIN HOSE U BEND), dspstn on spec-tagged invntry: 1 W11162438 CONTROL"

Near Bouckhart Ave, Rochester, NY 14622
David L.

David L.

DRYER MAYTAG MEDB766FW0 Noise is coming from motor. Replaced motor and noise went away

Near Clarkson Hamlin Town Line Rd, Hamlin, NY 14464
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Icemaker not harvesting ice . Checked ice box fan . Tested good . Checked temperatures. Temperatures are good . Found the ice maker heater not turning on to eject the ice. Unit needs new icemaker and front door flap . Ordering ice maker WPW10764668 and front WPW10553630; ordrng 1 WPW10553630 (escutcheon)

Near Danforth Crescent, Rochester, NY 14618
Evan E.

Evan E.

OVEN FRIGIDAIRE FFGF3011LWC Replaced control and overlay due to control failing to send power to bake ignitor. Replaced control and tested unit. Ran bake cycle up to 350. Unit tested good

Near Woodward St, Rochester, NY 14605
David L.

David L.

WASHER WHIRLPOOL WFW70H0000 "Unit stuck in drain lockout. Cleared error, tested in diagnostics. And started a drain and spin to remove water from the load that was stuck"

Near Queensland Dr, Spencerport, NY 14559
Evan E.

Evan E.

COOKTOP KITCHENAID KFGU706VSS01 Customer stating that unit is still producing buzzing noise Since repair. Removed cooktop and discovered that Bracket for valve solenoid is causing noise. After tightening Bracket and running burners could not replicate issue. Customer to monitor and report back if issue persists. Unit currently under ATEC warranty

Near Cardogan Square, Rochester, NY 14625
Evan E.

Evan E.

WASHER WHIRLPOOL WTW7300DW0 Customer stated that unit is not spinning out clothes properly. Checked for codes. No codes present. Ran test cycle. Unit completed cycle as it should but drain pump would not stop running. Removed console to inspect pressure hose. Discovered pressure hose was not fully seated on control. This was causing issue. Control was unable to sense amount of water in tub. Reseated hose and tested unit again. Unit tested good

Near Glendonwood Dr, Penfield, NY 14526
Evan E.

Evan E.

WASHER WHIRLPOOL MHW5630HW0 Replacing front shock absorbers due to front of tub bouncing very aggressively during spin portion of cycle. Replaced shocks and ran cycle while In home. Unit tested good

Near Ridge Rd, Webster, NY 14580
Evan E.

Evan E.

DRYER MAYTAG MGDC465HW0 "Customer stated that unit was squealing very loudly while drum is spinning. Upon inspection discovered that rollers are sticking causing issue. Used dryer repair kit to replace rollers, pulley and belt. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"

Near Beaver Creek Dr, Webster, NY 14580
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW8500DC5 Customer concerned about unit not filling with water. F0E4 F3E2 error codes stored. Hot water valve was functional in manual diagnostics but the cold valve was not. Replaced valve assembly. Unit testing good. ; used 1 W11165546 (VALVE) from stock

Near Bromley Rd, Churchville, NY 14428
Steve M.

Steve M.

OVEN KITCHENAID KSGG700ESS1 Knr1l00apl1 Found fan has loud bearing causing no operation. Ordering fan. ; ordrng 1 W11107275 (FAN)

Near Bending Oak Dr, Pittsford, NY 14534
Shaiman C.

Shaiman C.

WASHER WHIRLPOOL WTW4850HW1 "Customer states unit does not fill up with water completely; once it got to the “wash” step in the cycle, the machine stops all functions. F8E1 error code stored. Hot water valve in the home was shut off. Turned hot water valve on, then tested hot and cold valves in manual diagnostics. Hot and cold dispensed as it should. Unit completed auto test with no issues. Started a normal wash cycle to test. Unit testing good."

Near Edgecreek Trail, Irondequoit, NY 14609
Shaiman C.

Shaiman C.

DRYER MAYTAG MGDE300VW1 Customer concerned about a squealing noise during use. Noise was coming from from the idler pulley. Installed a maintenance kit. Repair successful. ; used 1 4392067 (REPAIR KIT) from stock

Near Vollmer Pkwy, West Henrietta, NY 14586

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