Service History 189

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Fairport, New York 14450

Josh Henchen

Job Details: 10/27/2022

"Customer stated she couldnt get unit to start a cycle however it would power on. Checked and found F5E4, cleared. Ran diagnostic cycle, all functions as expected. Recalibrate unit. Tried to run a normal cycle unit beeps go back in F5E4, found main Control intermittent response. Ordering Main control W11429620.; ordrng 1 W11429620 (CONTROL)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Irondequoit, New York 14609

James

Job Details: 10/27/2022

Replaced pump and heater. Tested twice. Found no issues. ; used 1 W11537778 (Heater) from stock

We serviced a

GE REFRIGERATOR

Model GTS22KGNBRBB

Near Rochester, New York 14611

James

Job Details: 10/27/2022

"Unit not cooling. Compressor locked. Condenser support broken. Copper suction line broken off at compressor. Needs sealed system repair, r600."

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Fairport, New York 14450

Josh Henchen

Job Details: 10/27/2022

Replaced filter due to damaged filter. Washer checks good.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, New York 14609

Andres V

Job Details: 10/27/2022

Installed new clip to hold front panel.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Rochester, New York 14613

James

Job Details: 10/27/2022

Replaced parts. Inspected frost pattern and door. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Rochester, New York 14609

Andres V

Job Details: 10/27/2022

Customer stated unit was making a loud humming noise. I diagnosed unit found compressor was vibrating causing bracket thats on compressor to also vibrate. I tried to tighten down the 4 bolts that hold compressor down but it did not help. Ordering new grommets.; ordrng 4 WPW10169124 (Groment)s

We serviced a

GE WASHER

Model GTW220ACK2WW

Near Rochester, New York 14613

James

Job Details: 10/27/2022

Unit pulsates valves and stays on sensing tested lock. Need control board. ; ordrng 1 WH22X35239 (PCBA)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Webster, New York 14580

Andres V

Job Details: 10/27/2022

Customer stated unit was not sealing correctly when she got unit and caused frost to build up on the inside. I diagnosed unit made sure that it was sealing all the way around I did not see any gaps. I then took out racks and used steamer to clear any frost that was built up and dried it off to prevent it from freezing again.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Avon, New York 14414

Jeremy

Job Details: 10/27/2022

"Unit is experiencing intermittent no cool situations. Ran diagnostic tests and all functions check, no stored error codes. Ordering compressor kit and fittings in accordance with service pointer W11634348 Rev B. Also ordering control and thermistors to have on hand.; ordrng 1 W11562260 (Control) and 1 W11438736 (Refrigerator Thermistor) and 1 WPW10384183 (Freezer Thermistor) and 1 W11370574 (Compressor Kit) and 2 W11504415 (8.5/8 NR MS 00 (SUCTION TUBE TO COMPRESSOR))s and 2 W11504431 (7/5 NR MS 00 (HIGH PRESSURE SIDE TO COMPRESSOR))s and 2 W11506619 (8 NK MS 00 (PROCESS TUBE TO COMPRESSOR))s and 1 W11109499 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSC21C6MFZ05

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 10/27/2022

Replaced compressor. Vacuumed system past 500 microns. Charged system with refrigerant. Unit is cooling properly. ; dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 and 1 W11506635 VALVE 1/4

We serviced a

MAYTAG DRYER

Model MED6630HC2

Near Fairport, New York 14450

Josh Henchen

Job Details: 10/27/2022

Replaced inner and outer door with handle. During assembly a piece of plastic snapped off well tightening a screw. Need new outter door W11310052.; schdld next appmnt for 11/4 FRI PM

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Rochester, New York 14621

James

Job Details: 10/27/2022

Gasket loose again. Need adhesive to attach gaskets to doors. ; ordrng 1 482338 (Adhesive)

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Avon, New York 14414

Jeremy

Job Details: 10/27/2022

Outer case is dented on left hand side. Ordering outer case.; ordrng 1 W11493413 (Outer case)

We serviced a

WHIRLPOOL DRYER

Model WED9550WW1

Near Caledonia, New York 14423

Jeremy

Job Details: 10/27/2022

"Customer stated unit would not run and was getting a burning smell. Found that control is completely burned out and harness is also burned. Control is no longer available, unit is not repairable.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Webster, New York 14580

Andres V

Job Details: 10/27/2022

Customer stated unit was still making a noise. She started a cycle before I got there so I could hear. I heard noise immediately when it was agitating. I listened to noise while unit was I'm cycle and heard noise coming from motor. Ordering motor.; ordrng 1 W11026785 (Motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Penfield, New York 14526

Josh Henchen

Job Details: 10/27/2022

"Replaced ice maker due to not dispensing all ice and causing leak down front of dispenser. Tested ice maker, checks good. Refrigerator checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS

Near Webster, New York 14580

Andres V

Job Details: 10/27/2022

Customer stated she had a F8E4 error codes for the flood switch activated. I took off kickplate and noticed customer had water in over flow tray. I took tray out and cleaned out water. Then installed it and tested unit. Unit is now working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Canandaigua, New York 14424

Dave F

Job Details: 10/27/2022

Helped 61 with sealed system. Unit is working as expected

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Rochester, New York 14621

Andres V

Job Details: 10/27/2022

"Customer stated that unit was not cooling. When I arrived unit was unplugged, I plugged unit in and evaporator fan turned on. I took off back panel saw that condenser was running, I then noticed that the start relay had come off compressor. I plugged starter back in and compressor turned on. Unit is now cooling properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Churchville, New York 14428

Jeremy

Job Details: 10/27/2022

Replaced sump and motor for wash motor not running. Unit tested good.; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Churchville, New York 14428

Jeremy

Job Details: 10/27/2022

Replaced DSI board for oven not heating. Unit tested good.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14621

Andres V

Job Details: 10/27/2022

Power cord was damaged in delivery. Ordering new power cord.; ordrng 1 W10850133 (Power cord)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSC21C6MFZ05

Near Pittsford, New York 14534

Dave F

Job Details: 10/27/2022

Helped 61 with sealed system

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Rochester, New York 14609

Josh Henchen

Job Details: 10/26/2022

"Customer stated spray arm came off with rack when pulled out. Checked and found spray not attached, reattached and tested. Dishwasher checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model GU3600XTVY2

Near Rochester, New York 14620

Josh Henchen

Job Details: 10/26/2022

"Customer stated unit stopped draining. Tried to run drain pump, wouldn't activate. Checked and found faulty drain pump. Replaced drain pump and tested dishwasher. Dishwasher checks good.; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP-DRAIN"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Webster, New York 14580

Andres V

Job Details: 10/26/2022

Replaced drain hose. I tested unit and watched for leaks. I did not see any unit is working properly.

We serviced a

AMANA REFRIGERATOR

Model ASD2522WRW03

Near Rochester, New York 14617

Dave L

Job Details: 10/26/2022

Unit is cooling poorlyDue to a failing thermostat. Ordering thermostat; ordrng 1 WP2198202 (Thermostat)

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFC2290VPY4

Near Hilton, New York 14468

Dave L

Job Details: 10/26/2022

Replaced torn gaskets. Raised freezer door to improve seal.

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Rochester, New York 14612

James

Job Details: 10/26/2022

No errors. Replaced control and tested with load of clothes. Unit spin off balance but did go through cycle. Rebalanced load and tested bulky cycle. Customer is to monitor if cycle completed.

We serviced a

KITCHENAID COOKTOP

Model KICU500XSS00

Near Churchville, New York 14428

Ray Benedetto

Job Details: 10/26/2022

"Replaced burner, unit still threw F36 code. Replaced module and unit threw F47 code. Switched cables from old module onto to module, no change. Attempted to manually reconfigure unit, F47 still present. Retrieved parts that were replaced. Unit did not display anything on interface when power was connected back on.; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model LDR3822PQ3

Near Rochester, New York 14608

Ray Benedetto

Job Details: 10/26/2022

Unit had weak heating. Cleaned out all venting and tested temp with venting on. Reached ~134 F. Customer will monitor.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rochester, New York 14626

James

Job Details: 10/26/2022

Replaced gearcase parts and calibrated. Tested and adjusted fret. Found no issues. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Webster, New York 14580

James

Job Details: 10/26/2022

Replaced timer. Temp selector and heater. Original Timer was too hot to touch. Tested unit on medium and air fluff. Found no issues. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT

We serviced a

MAYTAG DRYER

Model MED5630HW0

Near Webster, New York 14580

James

Job Details: 10/26/2022

"Replaced motor, blower, and repair kit. Tested unit and found no issues. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT and 1 WP697772 BLOWER"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Webster, New York 14580

Andres V

Job Details: 10/26/2022

Customer stated unit was leaking when he did a load. I diagnosed unit by running a diagnostic cycle but I didn't see any water leaking. I then ran a quick wash and watched the whole cycle go through but still did not see any leaks. I reccomended customer use as normal but to try and watch the load so they can have a better idea if it was a one time thing or if it's really leaking from washer and not anywhere else.

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Rochester, New York 14621

Andres V

Job Details: 10/26/2022

Customer stated unit is no longer responding to commands and he smelled something burning. I diagnosed unit checked the outlet made sure it was ground and wired correctly. I checked voltage to board. ACU did have 120v to board but it was not lighting up. Ordering main control.; ordrng 1 W11543994 (ACU)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rochester, New York 14605

Ray Benedetto

Job Details: 10/26/2022

Dishwasher not powering on. No readout on console. Control board receiving ~120 VAC and sending ~12 DC to user interface. Needs console to repair. Customer not going forward with repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FZDM02

Near Rochester, New York 14616

Andres V

Job Details: 10/26/2022

Customer stated unit was not cooling properly. I took off back panel and noticed that the cap tube had ice built up around it. I checked the amperage the compressor was pulling unit was pulling .5 amps. Amperage is low unit has a leak in the evaporator. I called office to verify and spoke to DF. ; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Dye drier) and 2 W11504447 (Lok ring)s and 2 W11504432 (Lok ring)s and 2 W11504416 (Lok ring)s and 2 W11504415 (Lok ring)s and 2 W11504429 (Lok ring)s and 1 W10913906 (Process tube) and 2 W11504418 (Lok ring)s and 2 W11504423 (Lok ring)s

We serviced a

WHIRLPOOL OVEN

Model KFGC506JSS01

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 10/26/2022

"Customer stated unit starts to heat them shuts off after a minute and control knob flashes amber. Found that cooling fan is not turning on causing premature oven shutdown. Found P5 connector on ACU not fully seated. Reseated connector, unit tested good."

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Webster, New York 14580

James

Job Details: 10/26/2022

Unit not spinning out properly. Cleaned pump filter and updated control software. Unit functions properly.

We serviced a

KITCHENAID RANGE

Model KFES530ESS0

Near Fairport, New York 14450

Josh Henchen

Job Details: 10/26/2022

"Replaced film wire harness due to faulty display and only certain functions available for selection. Checked and found no codes, diagnostic checks good. Range checks good."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, New York 14626

Andres V

Job Details: 10/26/2022

"Customer stated unit had a smell when in a cycle. Unit was in a paused spin cycle when I arrived, I continued cycle and smelled a rubbery smell coming from underneath and also a squeaking. Smell seemed to be coming from belt so I replaced it and tested it. I had customer next to me and let me know if she could still smell. ; used 1 W11239857 (Belt) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pittsford, New York 14534

Jeremy

Job Details: 10/26/2022

Customer stated unit has been leaking and damaged flooring behind dishwasher. Found that unit has been leaking from heater bushings and floor boards are warped behind dishwasher. Replaced heater in accordance with special project. Unit tested good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Victor, New York 14564

Jeremy

Job Details: 10/26/2022

"Customer stated upper lights in fresh food section not working and freezer light not working. Replaced freezer LED module, all lights are now working.; used 1 W10695459 (LED module) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Webster, New York 14580

James

Job Details: 10/26/2022

Replaced dispenser and control. Ran test 12 successfully.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/26/2022

Customer stated dishes are not getting clean. Found that wash motor is weak and not pumping water to upper spray arm. Ordering motor and sump.; ordrng 1 W11025157 (PUMP&MOTOR)

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Rochester, New York 14609

Ray Benedetto

Job Details: 10/26/2022

Unit getting water level error and not starting. Cleaned out drain filter and air sac and tested. Drain pump abnormally loud and throws code. Ordering drain pump to repair.; ordrng 1 WPW10605427 (Drain Pump)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Hilton, New York 14468

Andres V

Job Details: 10/26/2022

Handle clips were broken. I replaced handle.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/26/2022

Duplicate job see job 115951 for notes.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near East Rochester, New York 14445

Josh Henchen

Job Details: 10/26/2022

Customer stated water would not drain out of tub. Checked and found display is unresponsive with 119.3V. Washer needs a new control W11170319.; ordrng 1 W11170319 (CNTRL- ELEC)

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Fairport, New York 14450

Josh Henchen

Job Details: 10/26/2022

"Customer stated he noticed a smell and checked under washer and found a electrical fire. Checked and found F7E9,F7E3. Did not try to run washer, obvious electrical fire damage under washer (took photos). Washer would need Assembly Drive, Stator motor, rotor, drain pump, outer drum, washplate, wire harness, slider, clutch, console and control. Customer does not feel safe with washer would prefer switchout to different model.; rqstng P&A on 1 W11393685 (Assembly drive) and 1 W10754158 (Stator Motor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W11409746 (Wire harness) and 1 WP353244 (Hose pressure switch) and 1 W10005430 (Clamp cable) and 1 W11219115 (Outer tub) and 1 W10876600 (Drain pump) and 1 W10802689 (Hose), ordrng 1 W11125152 (Console), rqstng P&A on 1 W11182868 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE234GPS0

Near Rochester, New York 14625

Ray Benedetto

Job Details: 10/26/2022

"Heater error present in memory. Cleared code, tested heater bar turned on."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE304LPA

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/26/2022

"Unit will not run and has F8E4 and F9E2 error for float switch and drain pump. Found small amount of water in drip pan causing float switch to open. Ran diagnostic cycle, all functions operate as expected. Advised customer about proper loading of tall utensils and to run garbage disposal before starting dishwasher to clear any possible drain obstructions."

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Macedon, New York 14502

Josh Henchen

Job Details: 10/26/2022

Order incorrect part. Ordering Control W10894098. Rescheduled appt for when control comes in.; ordrng 1 W10894098 (Control)

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Ontario, New York 14519

James

Job Details: 10/26/2022

Replaced control panel and tested. unit still off. 120v to control. Called techline. Sr7734910204. They said do not install current software as its making unit inoperable. ; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Ontario, New York 14519

James

Job Details: 10/26/2022

"Unit squeaking due to worn idler pulley. Replaced dryer repair kit and tested. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT , used 1 Sh15 from stock"

We serviced a

WHIRLPOOL DRYER

Model PYET244AYW

Near Fairport, New York 14450

Ray Benedetto

Job Details: 10/26/2022

"Unit stopped in middle of running regular cycle. Adjusted timer knob and tested cycle. Ran from 'More Dry' step to 'Less Dry' step without stopping. Customer will monitor. If symptom persists, will need WP53-1810 to fix."

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Palmyra, New York 14522

Josh Henchen

Job Details: 10/26/2022

Customer stated start key was stuck. Checked and found rubber fitting had popped to outside of cover. Replaced and reconnected push to start button. Washer checks good.

We serviced a

MAYTAG OVEN

Model MGT8800FZ00

Near Ontario, New York 14519

James

Job Details: 10/26/2022

Unit has heat vent in wrong location and it melted control panel. Three knobs broken. Need parts. ; ordrng 1 W11160335 (Membrane) and 1 W11132197 (Console) and 3 W11160334 (Knob)s

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near Brockport, New York 14420

Dave L

Job Details: 10/26/2022

Replaced deformed tub gasket. Ran unit to verify repair. Tested ok.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Hamlin, New York 14464

Dave L

Job Details: 10/26/2022

Found electrical smellComing from motor. Ordering motor; ordrng 1 W11549461 (Motor)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Hilton, New York 14468

Dave L

Job Details: 10/24/2022

Customer is having draining issues at the end of the cycle. Drain pump runs but will remain in the drain line Al the way to the plumbing connections. Under the sink there is no air gap to prevent drain siphon. Pics attached. Recommending piping dishwasher into stand pipe above the sink trap; dspstn on spec-tagged invntry: 1 W11412291 PUMP-DRAIN

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Geneva, New York 14456

Doug Balcom

Job Details: 10/24/2022

Replaced dampers. Ran calibration. Ran diagnostic test no codes. Unit is operating as designed.

We serviced a

WHIRLPOOL WASHER

Model LSQ9030PQ5

Near Rochester, New York 14612

Dave L

Job Details: 10/24/2022

"Customer concerned with smell and timer not advancing. Inspected wiring harness, motors, and timer. Timer isFailing documented with safety 7734863948"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Henrietta, New York 14467

Ray Benedetto

Job Details: 10/24/2022

Replaced console. Tested unit with self-diagnostic. All operations normal.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 10/24/2022

"Unit not cleaning dishes and excessive buildup inside dishwasher. Heater error in memory. Heating element reading ~13.5 ohms, within specifications. Reset control board and tested with self-diagnostic was able to energize heater. Found some seepage coming from bottom of float switch due to excess buildup. Cleaned up some buildup. Started cycle to eliminate buildup and recommended customer use vinegar to clean any residue. Customer will monitor."

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS1

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 10/24/2022

Replaced upper rack holder and tub nuts. Tested with self-diagnostic. No leakage.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Fairport, New York 14450

Ray Benedetto

Job Details: 10/24/2022

"Rails disconnected from cabinet. Replaced rails and tested, no leakage.; used 1 W11259785 (Left Track), and 1 W11259786 (Right Rack) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Hilton, New York 14468

Dave L

Job Details: 10/24/2022

Found tubing among contact with machine cover causing a noise. Adjusted tubing. Moved deli drawer into correct position due to itemsFreezing in fresh food section; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Rochester, New York 14612

Dave L

Job Details: 10/24/2022

Customer concerned with a noiseDuring agitation. Ran diagnostics. Significant play on agitator agitator will not come off of transmission shaft. Rotor is also seized onto the transmission. The customer is going to replace; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Irondequoit, New York 14609

James

Job Details: 10/24/2022

Unit not washing. F8e2 error. Unit has recalled heater installed. Project code S17304Pump runs but not circulating water. Need pump and updated heater. 10 years warranty on part ; ordrng 1 W11416363 (Pump) and 1 W11537778 (Heater)

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW2

Near Irondequoit, New York 14609

Andres V

Job Details: 10/24/2022

"I tired to order suspension rods as well for this but they were added to list but I'm not sure what happened.; ordrng 1 W11217817 (Suspension), dspstn on spec-tagged invntry: 1 W11608056 CONTROL"

We serviced a

AMANA REFRIGERATOR

Model AFF2534FEW2

Near Webster, New York 14580

Andres V

Job Details: 10/24/2022

Replaced harness that had defrost sensor. I put unit back together and set temp to recommended settings.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Webster, New York 14580

Andres V

Job Details: 10/24/2022

Customer stated unit was leaking. I started a cycle and immediately noticed water coming from underneath unit. I took off kickplate and saw that the drain hose had a cut. Unit needs new drain hose.; ordrng 1 8269144A (Drain hose)

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Rochester, New York 14609

Andres V

Job Details: 10/24/2022

Customer stated unit was not draining. I diagnosed unit and found a sock stuck between outter tub and pump. I took sock out and tested unit. Unit now drains and is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, New York 14626

Dave L

Job Details: 10/24/2022

Replaced unresponsive jazz board. Tested ok; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

We serviced a

MAYTAG WASHER

Model MHW4300DW0

Near Rochester, New York 14612

Dave L

Job Details: 10/24/2022

Bellow gasket was out of place and retaining water. Un fastened bellows and adjusted drain unit it lined up properly. Tested ok. ; dspstn on spec-tagged invntry: 1 W11106747 BELLOW

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Fairport, New York 14450

Ray Benedetto

Job Details: 10/24/2022

"Unit making loud noise during wash cycle. Found oil leakage underneath basket. Could not remove rotor. Basket is off-balance, favoring rear right. Called Techline SR77343887578. Ordering parts to repair.; ordrng 1 W11393685 (Gearcase) and 1 W11130359 (Suspension Rods) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10557975 (Slider) and 1 W10006494 (Spring) and 1 W10734521 (Snap Ring) and 1 W10754448 (Clutch) and 1 W10882734 (Agitator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Fairport, New York 14450

Andres V

Job Details: 10/24/2022

Replaced water filter housing. I installed filter and tested it. Filter is no longer popping out and is now working properly.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE01

Near Rochester, New York 14609

James

Job Details: 10/24/2022

No frost pattern. Door gaskets loose in doors. Ff gasket no seal on top edge. Defrost heater melted evap cover. Disconnected fan and ran unit. Low frost pattern. Sealed system leak. Customer opted to not repair ; ordrng 1 W10836706 (Evap) and 1 W10843121 (Drier) and 1 W11504416 (8.5\6) and 1 W11504445 (5x4) and 1 W11504436 (5x1.8) and 1 Sh15

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Scottsville, New York 14546

Jeremy

Job Details: 10/24/2022

"Customer stated clothes are not drying and dryer shuts off prematurely. Found that dryer does not heat, checked and found faulty timer. Replaced timer, unit tested good."

We serviced a

KITCHENAID RANGE

Model KSDG950ESS3

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 10/24/2022

Customer stated oven door glass was broken when they opened the box it came in. Ordering outer door panel and nameplate.; ordrng 1 WPW10634271 (Outer Door) and 1 W10839793 (Badge)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ

Near Rochester, New York 14615

Dave L

Job Details: 10/24/2022

Replaced upper fresh food led module that was flickering.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Phelps, New York 14532

Doug Balcom

Job Details: 10/24/2022

"Customer states unit stops after wash cycle and unit squeels in spin. Found bad control, belt and cam. ordering parts.; ordrng 1 W11556725 (Control) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"

We serviced a

WHIRLPOOL RANGE

Model KEBS109BSS01

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 10/24/2022

"Replaced thermal fuse, advised customer about not leaving oven door open after baking. Unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, New York 14613

Dave L

Job Details: 10/24/2022

Lid is broken and the washer is faulting on a water temperature error. Valve thermistor is open lid ordered was not the part intended.Ordering lid ; ordrng 1 W11130236 (Lid)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newark, New York 14513

Doug Balcom

Job Details: 10/24/2022

Customer states unit will not fill with water. Ran diagnostic test found F7E1 error code. Tachometer signal missing. Found motor run capacitor bad. Ordering capacitor.; ordrng 1 W11395618 (Capacitor)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Lyons, New York 14489

Doug Balcom

Job Details: 10/24/2022

Customer cancelled at the door. They do not want to pay the service fee. They were under the assumption that it was under warranty through rent a center. They will contact rent a center and advise us if they need us to come back.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Pittsford, New York 14534

Ray Benedetto

Job Details: 10/24/2022

User Interface would not power on. Interface not receiving any DC voltage and control board not receiving any AC voltage. Found breaker off in customer's basement. Flicked back on and tested with self-diagnostic. Could get interface to fail. Customer will monitor.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Honeoye Falls, New York 14472

Jeremy

Job Details: 10/24/2022

"Customer stated that unit is leaking, found that unit is leaking from heater bushings. Replaced heater in accordance with special project. Unit tested good. S code: S17304; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Ontario, New York 14519

James

Job Details: 10/24/2022

Dryer overheating. Tested airflow to outside. L2 terminal loose on terminal block. Tightened connections and tested heater and thermostat. Heat cycling properly.

We serviced a

WHIRLPOOL DRYER

Model WGD94HEAW0

Near Rochester, New York 14618

Josh Henchen

Job Details: 10/24/2022

"Customer stated dryer stopped spinning/working. Checked and found no codes. Tested air flow, air flow was poor. Noticed rollers ceased up and blower wheel cracked. Motor has a slight humming sound when ran, unit needs dryer repair kit, blower wheel and motor. Customer decided to get a new Dryer.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Macedon, New York 14502

Josh Henchen

Job Details: 10/24/2022

"Customer stated unit was not washing clothing correctly. Called lowes and set up appt for friday to come with Main control, prior diagnosis was done at customers home. Ordering Main control W11611306.; ordrng 1 W11611306 (Main Control)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW

Near Rochester, New York 14608

Josh Henchen

Job Details: 10/24/2022

Called customer to see if I could come early due to appt time. Customer informed me there was a plastic bag in her sink that plugged the hole and lead to water overfilling. The washer is working as expected.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, New York 14609

Josh Henchen

Job Details: 10/24/2022

"Replaced ACU due to intermittent response. Checked and found no error codes, Ran diagnostic, all functions as expected. Ran regular cycle with no issue. Washer checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFT2776FEZ00

Near Rochester, New York 14606

Dave L

Job Details: 10/24/2022

Installed drain pan kit due to water build up. Customer to monitor.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Rochester, New York 14607

Josh Henchen

Job Details: 10/24/2022

"Customer stated they noticed a drip down in the basement under dishwasher. Checked and found no codes, Ran diagnostic cycle. No leaks coming from dishwasher. Ran Prowash cycle, could not duplicate complaint, no leaks. Dishwasher checks good."

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Ontario, New York 14519

James

Job Details: 10/24/2022

Unit shuts off on its own without finishing cycle. Updated acu then unit would not piwer on. Retested software and verified power to acu. ; ordrng 1 W11550453 (Acu) and 1 W11325572 (Panel)

We serviced a

AMANA RANGE

Model ACR4303MFS5

Near Canandaigua, New York 14424

Jeremy

Job Details: 10/24/2022

"Customer stated right rear burner does not heat. Found that burner tests open. Replaced burner, unit tested good."