Service History 188 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2670XEM7

Near Spencerport, NY 14559

Dave L

Job Details: 11/26/2021

Replaced dual valve due to ice maker over filling. Tested water and ice maker fill. Unit tested ok.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Rochester, NY 14608

Evan

Job Details: 11/26/2021

Customer stated that unit was flashing f0e1 code. Discovered that error relates to internal control failure . Replaced control. Ran test cycle. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Rochester, NY 14609

Evan

Job Details: 11/26/2021

Customer states that unit is not dispensing detergent or softener properly. Found that dispenser housing is causing issue housing and drawer are not aligning causing issue. Ordering dispenser housing. Unit is currently under RAC 1 year additional warranty. Called trade care team to confirm. Unit was not registered under correct phone number. Trade care team corrected and updated file SR:7732242877; ordrng 1 W11465532 (Dispenser)

We serviced a

MAYTAG DRYER

Model MVW6200KW2

Near Rochester, NY 14621

Evan

Job Details: 11/26/2021

Customer stating that unit would not heat. Ran test cycle. Unit would tumble but never initiate heater. Checked incoming voltage at terminal block. Unit is receiving proper voltage. Dissembled unit and inspected connections at heater. All fuses and element tested closed. Discovered that wire at motor connector had backed itself out of molex connection causing issue. Reseated wire and tested unit. Unit tested good

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14621

Evan

Job Details: 11/26/2021

Replacing switch due to tab that triggers switch breaking causing unit it to run. Replaced switch. Tested unit. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Irondequoit, NY 14617

Evan

Job Details: 11/26/2021

Replacing wiring harness due to wire breaking on harness at fill valve causing unit not to fill. Replaced harness. Tested unit. Unit tested good

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14616

Evan

Job Details: 11/26/2021

Customer stating that unit was leaking from right corner. Inspected below unit and could see dried water marks. Found that water was coming from edge of tub ring tub ring was not fully attached to tub and was making contact with mouth of water valve causing water to run along the edge of tub ring. After reinstalling correctly could not replicate leak. Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ09

Near Rochester, NY 14626

Evan

Job Details: 11/26/2021

Replacing glides for felt drawer due to glides producing noise while drawer is moving. Replaced glides. Tested drawer for customer. Unit tested good

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14613

Evan

Job Details: 11/26/2021

Replacing control due to original control failing to respond to commands. Replaced control. Ran diagnostic cycle. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Fairport, NY 14450

James

Job Details: 11/26/2021

Unit no longer leaking after last visit. Left part

We serviced a

JENN AIR DISHWASHER

Model JDB9000CWS3

Near Fairport, NY 14450

James

Job Details: 11/26/2021

Replaced pump and all spray arms. Tested unit. Unit still leaking. Called techline. 7732335101 they said inspect leak with door panel removed and replace tub ifcant verify location. Leak coming from lh side where hinge support is welded to tub. Need tub assembly. ; ordrng 1 WPW10681507 (Tub)

We serviced a

KITCHENAID DISHWASHER

Model KUDK031TBL2

Near Macedon, NY 14502

James

Job Details: 11/26/2021

Replaced control panel and tested pump. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Ontario, NY 14519

James

Job Details: 11/26/2021

Door gasket is white and doesn't fit this model of refrigerator. Part number on box is correct. Sealed liner with silicone and defrosted freezer.attempting to Order correct gasket; ordrng 1 W10443316 (Gasket grey)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBW00

Near Webster, NY 14580

James

Job Details: 11/26/2021

Replaced valve and tested water pressure from piercing valve. Unit functions properly.

We serviced a

WHIRLPOOL COOKTOP

Model KCED606GSS01

Near Webster, NY 14580

James

Job Details: 11/26/2021

Replaced cooktop and inspected.

We serviced a

WHIRLPOOL DRYER

Model MGDC465HW

Near Churchville, NY 14428

Dave L

Job Details: 11/26/2021

"Items not drying in auto sense cycle. Verified moisture sensor was connected. Ordering control, switch and timer; ordrng 1 WPW10476828 (Control) and 1 WPW10185992 (Timer) and 1 WP3405156 (Switch)"

We serviced a

WHIRLPOOLMOD WASHER

Model WTW485OHW1

Near Chili, NY 14514

Dave L

Job Details: 11/26/2021

Customer was unable to spin out 1 load of sheets. Tested unit in diagnostics. ; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ03

Near Rochester, NY 14624

Dave L

Job Details: 11/26/2021

773230776 Ed documented and unrepairable. Unit was running and not cooling. No refrigerant in system. Unit was also oil restricted. Replaced evaporator and compressor. Unit would not holdPressure afterwards. Verified joints and exposed tubing. Unable to locate source of leak. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE and 1 W11504416 COUPLER BR 8.5X6

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Irondequoit, NY 14609

Evan

Job Details: 11/22/2021

"Replaced control, door latch and user interface due to unit failing to respond to commands. Replaced all parts and unit still will not power on. Customer had attempted to replace door latch themselves and while doing so Reinstalled old door lock and did not use correct screws. Screw that customer used were too long and made contact with metal inside latch causing control and UI to short out and fail. Tech confirmed incoming voltage at control. Control is not sending voltage to other components on machine. Tech advised customer that installed parts are being removed and unit is no longer being serviced in fear of causing damage to installed parts. Customer is replacing unit. ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH and 1 WPW10605427 PUMP"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Bloomfield, NY 14469

Dave F

Job Details: 11/22/2021

Replaced UI and checked model and serial in system info . Model and serial did not transfer over . Called techline SR 7732303960 said to have customer monitor unit and use old control and new UI calibrated unit and ran auto diagnostics unit tested good . ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILBL3

Near Nunda, NY 14517

Steve

Job Details: 11/22/2021

"Found motor humming and not running. Quoted for new motor. Customer is going to decide on repair. ; rqstng P&A on 1 W10782773 (Motor), ordrng 1 Sh15 (Shipping)"

We serviced a

AMANA RANGE

Model AER6303MFS2

Near Caledonia, NY 14423

Steve

Job Details: 11/22/2021

Found the red wire at the block on harness side had broken. Replaced harness abs block. Found the control not sending power to broil. Ordering control ; ordrng 1 W11536794 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rochester, NY 14624

Steve

Job Details: 11/22/2021

Replaced fill tube heater for not thawing the fill tube and frost accumulating around face plate.

We serviced a

ADMIRAL DRYER

Model AGD4475TQ1

Near Rochester, NY 14615

Evan

Job Details: 11/22/2021

Replacing timer due to timer failing to send power to ignitor. Replaced timer and tested unit. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Webster, NY 14580

Evan

Job Details: 11/22/2021

Customer stated that unit was leaking from underneath machine. Discovered that drain pump clamp was loose causing issue unit was leaking while in drain cycle. Tightened clamp and tested unit again. Could not replicate leak once doing so. Unit tested good

We serviced a

WHIRLPOOL MICROWAVE

Model WML75011HZ2

Near Canandaigua, NY 14424

Dave F

Job Details: 11/22/2021

Replaced magnetron and diode . Tested unit . Tested good .

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Henrietta, NY 14586

Steve

Job Details: 11/22/2021

Removed dispenser door and reattached the gasket. There is a crack in dispenser but it is on a piece of trim. Customer states the dishwasher is under warranty. The customer is going to call in when they have receipt to replace dispenser. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW1

Near Fairport, NY 14450

Steve

Job Details: 11/22/2021

Replaced agitator for possible tearing clothing.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Honeoye, NY 14471

Steve

Job Details: 11/22/2021

Found a screw In the element that was causing it to not heat. Ordering right front element ; ordrng 1 W11047722 (Element rf)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Canandaigua, NY 14424

Dave F

Job Details: 11/22/2021

"F8E4 water in overflow pan . F9E1 not draining . Found no leaks on unit and doesnt need new Heater for bushings . Found the drain tube was kinked . Unkinked the drain tube , unit is now draining as expected. Customer will monitor"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM2

Near Webster, NY 14580

Evan

Job Details: 11/22/2021

Customer stated that rack was falling apart inside track. Discovered that wheels are falling off causing issue. Replaced adjuster with updated adjuster kit and tested rack. Ran now gliding as it should. Ordering rack ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER

We serviced a

WHIRLPOOL OVEN

Model WFE715H0ES0

Near Walworth, NY 14568

Evan

Job Details: 11/22/2021

Customer stated that unit was failing toHeat properly. Discovered that bake element is beginning to crack causing element not to heat correctly. Ordering element ; ordrng 1 W10779716 (Bake element) and 1 S&H

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Penfield, NY 14526

Evan

Job Details: 11/22/2021

Replacing upper rack pivot clips due to inner rack continually falling causing issue. Replaced all missing parts. Tested rack. Unit tested good

We serviced a

CROSLEY DRYER

Model VED6505GW0

Near Farmington, NY 14425

Dave F

Job Details: 11/22/2021

Customer no long needs service.

We serviced a

MAYTAG WASHER

Model PAV3300AWW

Near Rochester, NY 14607

Evan

Job Details: 11/22/2021

Customer stated that unit is making noise since last repair and not always spinning out correctly. Found that feet on unit are not level causing issue. Leveled unit and ran multiple test cycles to confirm function. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14625

James

Job Details: 11/22/2021

Replaced ui and panel. Unit functioning properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE00

Near Macedon, NY 14502

Dave F

Job Details: 11/22/2021

Found the water reservoir is leaking at the fitting . Ordering new reservoir W11168758 . Locked UI so dispenser isnt used .; ordrng 1 W11168758 (reservoir)

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW07

Near Rochester, NY 14621

James

Job Details: 11/22/2021

Freezer gasket pulled from door liner. Installed gasket with sealer and inspected ff gasket. Unit seals properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14617

James

Job Details: 11/22/2021

Unit not washing. Diverter running. Replaced pump and tested diagnostics cycle successfully. No leaks found. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL DRYER

Model MGDB765FW0

Near Spencerport, NY 14559

James

Job Details: 11/22/2021

"Unit squeaking after cycle heats up and goes into cool down. Tightened screws inside cabinet and replaced dryer repair kit. Problem remains. Found noise comes from burner bracket and kick panel. Need foam to install in-between parts and cabinet. ; rqstng P&A on 2 WP8286642 (Foam)s, dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Rochester, NY 14626

James

Job Details: 11/22/2021

Unit dead. Buzzing noise for 1 second once power is reset. Removed all loads from control and diagnostics gave shifter fault and stuck key. Replaced shifter and unit would die once spin was engaged b replaced control and tested motor. Ran calibration and drain and spin. Unit functions properly. ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Hilton, NY 14468

James

Job Details: 11/22/2021

Replaced control and tested. Spray arms seemed to function after. Replaced sump assembly anyway and found busgings defective on heater. Performed element recall and tested diagnostics cycle and pro wash with clear door. No leaks found. Unit functions properly. ; used 1 W11537778 (ELEMENT) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM0

Near Rochester, NY 14616

James

Job Details: 11/22/2021

"Door not closing b rh hinge came off of frame. Reinstalled door and tested. Dispenser not locking and lower rollers falling off. Need parts. ; rqstng P&A on 1 WPW10629971 (Dispenser) and 4 W10195416V (Roller)s, dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR"

We serviced a

WHIRLPOOL WASHER

Model LSQ9549PW1

Near Rochester, NY 14612

Dave L

Job Details: 11/22/2021

Clutch is worn preventing a good spin. Timer motor is rattling loudly. Ordering clutch and timer; ordrng 1 285785 (Clutch) and 1 Sh (Sh) and 1 WP8557301 (Timer)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Rochester, NY 14612

Dave L

Job Details: 11/22/2021

Found UI cover peeling exposing controls. Ordering console. ; ordrng 1 W11413963 (UI)

We serviced a

WHIRLPOOL DRYER

Model WGD6120HW0

Near Rochester, NY 14616

James

Job Details: 11/22/2021

Unit never stops running unless its on timed dry. Ran diagnostics cycle and unit turned off after 1 second. Performed factory reset and tested normal cycle. Unit gets to 12min then starts adding time again. Need control panel and acu; ordrng 1 W11531525 (Acu) and 1 W11419058 (Panel) and 1 WP8577274 (Thermistor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Rochester, NY 14618

Dave F

Job Details: 11/22/2021

Right hand door where the hinge is has gone up into the door . Unit needs new door . Ordering door LW10865738 ; rqstng P&A on 1 LW10865738 (dor-fip)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14610

Dave F

Job Details: 11/22/2021

F8E4 error code . Found water in the pan under the unit . Empty the pan and tested unit . Tested good . Found unit has brass washer heating element followed pointer W11540964 and replaced the heating element . ; used 1 W11537778 (ELEMENT) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Livonia, NY 14487

Steve

Job Details: 11/22/2021

Replaced gearcase for leaking oil. The gearcase tested good. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Avon, NY 14414

Steve

Job Details: 11/22/2021

Found the fill tube heater connection was upside down. Removed and reinstalled correctly. The fill tube is now getting power to heat

We serviced a

WHIRLPOOL OVEN

Model AWO6313SFB00

Near Rochester, NY 14612

Dave L

Job Details: 11/22/2021

Customer concerned with oven temperatures at preheat. Checked temps for 4 cycles. Average is consistent with set temperature. Recommending that the customer preheat oven a bit longer before starting baked goods. Testing ok

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Rochester, NY 14612

Dave L

Job Details: 11/22/2021

The User Interface is not displaying properly. Ordering controls.; ordrng 1 W11414079 (UI) and 1 W11410063 (Control) and 1 W11413965 (Console)

We serviced a

MAYTAG DRYER

Model WGD94HEXW1

Near Rochester, NY 14612

Dave L

Job Details: 11/22/2021

Replaced filter door

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Rochester, NY 14616

Dave L

Job Details: 11/22/2021

Replaced control and performed temp test at 350 to verify. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFW2055FRZ00

Near Rochester, NY 14616

Dave L

Job Details: 11/22/2021

Unit was making ice on arrival. Water pressure low causing hallow cubes. Customer will address water supply issue.

We serviced a

MAYTAG DRYER

Model MGDB400VQ0

Near Rochester, NY 14616

Dave L

Job Details: 11/22/2021

Replaced burner and scoop. Unit now ignites until temperature is reached with no venting. Venting testing poorly again. Customer is going to replace.

We serviced a

KITCHENAID OVEN

Model KOSE900HBS00

Near Spencerport, NY 14559

Dave L

Job Details: 11/22/2021

UI was incorrect reordering. ; ordrng 1 W11400291 (Ui)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ09

Near Rochester, NY 14626

Evan

Job Details: 11/18/2021

"Customer stated that deli drawer was squeaking while gliding in and out. Also stated that the right side door is clicking when being moved and they are hearing a buzzing sound coming from fan. Tested unit in diagnostic mode and listened to each fan operate (ice box ,evaporator and condenser) could not hear buzzing noise while testing each fan. Lubricated deli drawer glides but they are still producing noise. Made adjustment to right side door. Unit is no longer producing clicking noise. Ordering glides. ; ordrng 2 WPW10235370 (Drawer glide)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Rochester, NY 14607

Evan

Job Details: 11/18/2021

Customer stated they are experiencing poor wash performance. Checked for error codes. No codes present. Ran test cycle. Confirmed that wash motor is moving water through cabinet. Found that customer is not using rinse aid. Explained that rinse aid is a rinsing agent that dispense and helps clean and prevent spotting on dishes. Advised customer to use rinse aid for best results from machine. Unit itself is working as it should.

We serviced a

WHIRLPOOL DRYER

Model WED96HEAU1

Near Canandaigua, NY 14424

Dave F

Job Details: 11/18/2021

The smell the customer was smelling is lint burning on the element . The lint trap was not going down all the way . Fixed lint trap tested unit . Tested good .

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Victor, NY 14564

Dave F

Job Details: 11/18/2021

Replaced rollers and tension pulley for being very loud . Unit tested good . ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Irondequoit, NY 14609

James

Job Details: 11/18/2021

Replaced damper and cycled in Diagnostics. Unit functions properly.

We serviced a

MAYTAG DISHWASHER

Model MDB7609AWS2

Near Penfield, NY 14526

Dave F

Job Details: 11/18/2021

Replaced control panel on unit tested in diagnostics. Heater turned on . Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Brighton, NY 14620

Dave F

Job Details: 11/18/2021

Customer said unit was making clicking noise . When I arrived the breaker was turned off . Turned breaker on and heard start relay just clicking . . Ohm compressor out ohms out good . Installed different start relay compressor start and unit started cooling . Checked frost pattern it is good . Unit tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM03

Near West Henrietta, NY 14586

Dave F

Job Details: 11/18/2021

Door is opening as expected the door was flipped but he stops have been flipped as well. Unit tested good . Customer instruct.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Honeoye Falls, NY 14472

Dave F

Job Details: 11/18/2021

Called techline SR 7732043776 . Put unit in diagnostics thermistors are reading at the control . Checked damper operation it is opening and closing as it should . Ohm out the thermistor For freshfood and freezer Techline said there were a little warm . Techline said to replaced the damper and control and if problem persists there is no other suggestions on the fix to the unit and to call techline .

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Webster, NY 14580

James

Job Details: 11/18/2021

Replaced gear case and calibrated ran diagnostics test cycle successfully unit functions properly one year warranty on repair; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS4

Near Webster, NY 14580

James

Job Details: 11/18/2021

Unit not washing. 121v at 7.5ohms. Need pump assembly. ; ordrng 1 W10805015 (Pump) and 1 Sh15

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC7AS00

Near Fairport, NY 14450

James

Job Details: 11/18/2021

"Unit gives f1 e5. Replaced control and tested. Error reappears. Called techline. Ref ,7732278699 they said to replace the inverter with mag at the same time; ordrng 1 W11346197 (Mag) and 1 Sh15 and 1 W10217711 (Inverter)"

We serviced a

ROPER DRYER

Model RED4440VQ0

Near Fairport, NY 14450

James

Job Details: 11/18/2021

Unit screeching due to seized rollers. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ6

Near Fairport, NY 14450

James

Job Details: 11/18/2021

Door melted and light not powering off. Replaced control and verified operation. Need new door ; ordrng 1 W11173823 (Door)

We serviced a

JENN AIR DISHWASHER

Model JDB9000CWS3

Near Fairport, NY 14450

James

Job Details: 11/18/2021

"Replaced pump and gasket and tested. Unit leaking from same place. Tested with clear door. Lower spray arm spins intermittent and middle arm not spinning. Found diverter is running loudly and water is bypassing manifold in center rack. Need pump and water tube parts; ordrng 1 WPW10605057 (Pump) and 1 W11101428 (Spray arm) and 1 WPW10340745 (Tube) and 1 WPW10340542 (Arm) and 1 WPW10448645 (Arm), dspstn on spec-tagged invntry: 1 W11177741 GASKET and 1 WPW10605057 PUMP"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Fairport, NY 14450

James

Job Details: 11/18/2021

Unit leaking from filter area could not verify if leak was coming from filter housing or water reservoir replaced water filter housing ordering water reservoir; ordrng 1 W11482382 (Reservoir)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near East Rochester, NY 14445

James

Job Details: 11/18/2021

Unit stuck on spin cycle full of water. No errors. Cleared control and tested. Calibrated and ran diagnostics test cycle successfully. Customer is to monitor. If problem persists order control W11498796

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Rochester, NY 14626

Evan

Job Details: 11/18/2021

Customer stated that unit was not washing and pumpWill not move water. Replaced wash motor. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rochester, NY 14626

Evan

Job Details: 11/18/2021

Customer stating that unit is leaking water. Found that filter housing is cracked. Ordering filter housing; ordrng 1 W11194438 (Filter housing)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rochester, NY 14626

Evan

Job Details: 11/18/2021

Customer stated that unit was leaking from bottom. Found that Unit is leaking from heater attachment. Ordering heater ; ordrng 1 W11537778 (Heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near East Rochester, NY 14445

James

Job Details: 11/18/2021

Unit intermittently freezes ff section. Ff section at 29 degrees. Icecream is soft in freezer. Tested fans and damper in Diagnostics and neither will function. Reset power and fans powered on on their own. Need control. ; ordrng 1 W11284720 (Control) and 1 W11399844 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Rochester, NY 14626

Evan

Job Details: 11/18/2021

Customer stating that unit is leaking. Found that is missing water valve and also water line running to valve. Ordering valve and water line ; ordrng 1 W11434044 (Fill valve assembly)

We serviced a

WHIRLPOOL MICROWAVE

Model KMHC319ESS3

Near Honeoye, NY 14471

Dave F

Job Details: 11/18/2021

Fuse was blow unit not turning on . Replaced interlock switches and fuse . Tested unit .tested good . Found the door hinges were bent down and little bit causing the door to drag . Fixed hinges . ; used 1 W11244490 (INTERLOCK) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Rochester, NY 14612

Dave L

Job Details: 11/18/2021

Replaced control due to short to ground. No change. Recommending that the customer contact and electrician to check wiring to breaker. Breaker will not trip and no voltage is present at the unit. Scheduling follow up as aCurtesy for pre order if necessary. ; schdld next appmnt for 11/30 TUE !

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Canandaigua, NY 14424

Steve

Job Details: 11/18/2021

Replaced heater for special project S17304. The dishwasher tests good. ; used 1 W11537778 (Heater) from stock

We serviced a

CROSLEY WASHER

Model CAW38125HW

Near Rochester, NY 14626

Dave L

Job Details: 11/18/2021

Replaced leaking gear case. Tested and calibrated ok

We serviced a

KITCHENAID FREEZER

Model KRFF302EWH01

Near Rochester, NY 14612

Dave L

Job Details: 11/18/2021

Top of freezer door is warped preventing a goodSealOrdering door; ordrng 1 12977877WQ (Door) and 1 W10443315 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM01

Near Irondequoit, NY 14617

Dave L

Job Details: 11/18/2021

Replaced ice maker due to Intermittent ice production. Unit tested ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Webster, NY 14580

Dave L

Job Details: 11/18/2021

Replaced harness and gaskets. Ice maker was incorrect. Ordering ice maker ; ordrng 1 W11579560 (Ice maker)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Webster, NY 14580

Dave L

Job Details: 11/18/2021

Found plug in disposal preventing discharge. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Rochester, NY 14624

Dave L

Job Details: 11/18/2021

Unit was not defrosting due to an open defrost thermistor. Replaced thermistor and defrosted evaporator. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Brockport, NY 14420

Dave L

Job Details: 11/18/2021

Replace sump due to an open wash motor. Tested ok. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Hamlin, NY 14464

Dave L

Job Details: 11/18/2021

Found crack in blower wheel. Ordering blower and motor ; ordrng 1 WP697772 (Wheel) and 1 279787 (Motor)

We serviced a

WHIRLPOOL DRYER

Model NED4655EW

Near Parma, NY 14559

Dave L

Job Details: 11/18/2021

Dryer was not heating because the L2 side of the power corn was bent and not plugged into the receptacle. Properly secured cord into receptacle. Heat and vent testing ok.

We serviced a

WHIRLPOOL WASHER

Model WFW9620HBK0

Near Hemlock, NY 14466

Dave F

Job Details: 11/18/2021

Tub on washer is broken by the where the shipping bolt was . Unit needs new tub. Ordering tub W11378552 this is a two man job . Unit is brand new and was just hooked up l no physical damage on the outside of the machine. Customer is going to call customer service to see if they can get a replacement.; ordrng 1 W11378552 (Tub ( direct ship to customer ))

We serviced a

MAYTAG DRYER

Model MEDE500VW

Near Spencerport, NY 14559

Dave L

Job Details: 11/17/2021

Unit was making a loud noise during used due to a worn belt idler and one rollers. Replaced idler and rollers vacuumed cabinet. Unit tested good; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Rochester, NY 14624

Dave L

Job Details: 11/17/2021

Unit is not cleaning because the wash motor will not run. Exposed control to measure voltage to motor. Found harness to the motor disconnected. Verified motor winding Resistance and voltages. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Pittsford, NY 14534

Evan

Job Details: 11/17/2021

Customer stated that unit would not produce ice. Discovered that motor on ice maker is seized causing issue. Replaced ice maker and cycled power toUnit. Also ordering replacement drawer for customer. They have paid in full. ; ordrng 1 WP2188664 (Meat pan)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Conesus, NY 14435

Dave F

Job Details: 11/17/2021

F8E1 long fill error code . Found the cold water filter was plugged with debris . Removed filter and cleaned filter . Ran auto diagnostics and calibrated unit . . Unit tested good .

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Livonia, NY 14487

Dave F

Job Details: 11/17/2021

F6E1 ui to CCU error .unit has 240 volts going to it . Unit powered on for a min then turned off . Ordering control and UI . Unit is stacked ; rqstng P&A on 1 W10919207 (panel-cntl) and 1 W11537223 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Pittsford, NY 14534

Evan

Job Details: 11/17/2021

Replaced lid due to original lid cracking causing issue. Replaced lid. Tested unit. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW92000SQA12

Near Rochester, NY 14624

Dave L

Job Details: 11/17/2021

Unit was not draining properly due to a clog in the pump clean out. Cleaned pump trap. Unit tested om

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Williamson, NY 14589

James

Job Details: 11/17/2021

No ice pr water. Both led modules broken. Removed filter and water functions. Reinstalled a different filter and no water comes out. Need filter housing and led light modules; ordrng 1 WPW10515058 (Led) and 1 WPW10515057 (Led) and 1 W10862460 (Housing)