We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2670XEM7
Near Spencerport, NY 14559
Dave L
Job Details: 11/26/2021
Replaced dual valve due to ice maker over filling. Tested water and ice maker fill. Unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Rochester, NY 14608
Evan
Job Details: 11/26/2021
Customer stated that unit was flashing f0e1 code. Discovered that error relates to internal control failure . Replaced control. Ran test cycle. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Rochester, NY 14609
Evan
Job Details: 11/26/2021
Customer states that unit is not dispensing detergent or softener properly. Found that dispenser housing is causing issue housing and drawer are not aligning causing issue. Ordering dispenser housing. Unit is currently under RAC 1 year additional warranty. Called trade care team to confirm. Unit was not registered under correct phone number. Trade care team corrected and updated file SR:7732242877; ordrng 1 W11465532 (Dispenser)
We serviced a
MAYTAG DRYER
Model MVW6200KW2
Near Rochester, NY 14621
Evan
Job Details: 11/26/2021
Customer stating that unit would not heat. Ran test cycle. Unit would tumble but never initiate heater. Checked incoming voltage at terminal block. Unit is receiving proper voltage. Dissembled unit and inspected connections at heater. All fuses and element tested closed. Discovered that wire at motor connector had backed itself out of molex connection causing issue. Reseated wire and tested unit. Unit tested good
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14621
Evan
Job Details: 11/26/2021
Replacing switch due to tab that triggers switch breaking causing unit it to run. Replaced switch. Tested unit. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Irondequoit, NY 14617
Evan
Job Details: 11/26/2021
Replacing wiring harness due to wire breaking on harness at fill valve causing unit not to fill. Replaced harness. Tested unit. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14616
Evan
Job Details: 11/26/2021
Customer stating that unit was leaking from right corner. Inspected below unit and could see dried water marks. Found that water was coming from edge of tub ring tub ring was not fully attached to tub and was making contact with mouth of water valve causing water to run along the edge of tub ring. After reinstalling correctly could not replicate leak. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Rochester, NY 14626
Evan
Job Details: 11/26/2021
Replacing glides for felt drawer due to glides producing noise while drawer is moving. Replaced glides. Tested drawer for customer. Unit tested good
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rochester, NY 14613
Evan
Job Details: 11/26/2021
Replacing control due to original control failing to respond to commands. Replaced control. Ran diagnostic cycle. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Fairport, NY 14450
James
Job Details: 11/26/2021
Unit no longer leaking after last visit. Left part
We serviced a
JENN AIR DISHWASHER
Model JDB9000CWS3
Near Fairport, NY 14450
James
Job Details: 11/26/2021
Replaced pump and all spray arms. Tested unit. Unit still leaking. Called techline. 7732335101 they said inspect leak with door panel removed and replace tub ifcant verify location. Leak coming from lh side where hinge support is welded to tub. Need tub assembly. ; ordrng 1 WPW10681507 (Tub)
We serviced a
KITCHENAID DISHWASHER
Model KUDK031TBL2
Near Macedon, NY 14502
James
Job Details: 11/26/2021
Replaced control panel and tested pump. Unit functions properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Ontario, NY 14519
James
Job Details: 11/26/2021
Door gasket is white and doesn't fit this model of refrigerator. Part number on box is correct. Sealed liner with silicone and defrosted freezer.attempting to Order correct gasket; ordrng 1 W10443316 (Gasket grey)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBW00
Near Webster, NY 14580
James
Job Details: 11/26/2021
Replaced valve and tested water pressure from piercing valve. Unit functions properly.
We serviced a
WHIRLPOOL COOKTOP
Model KCED606GSS01
Near Webster, NY 14580
James
Job Details: 11/26/2021
Replaced cooktop and inspected.
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW
Near Churchville, NY 14428
Dave L
Job Details: 11/26/2021
"Items not drying in auto sense cycle. Verified moisture sensor was connected. Ordering control, switch and timer; ordrng 1 WPW10476828 (Control) and 1 WPW10185992 (Timer) and 1 WP3405156 (Switch)"
We serviced a
WHIRLPOOLMOD WASHER
Model WTW485OHW1
Near Chili, NY 14514
Dave L
Job Details: 11/26/2021
Customer was unable to spin out 1 load of sheets. Tested unit in diagnostics. ; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ03
Near Rochester, NY 14624
Dave L
Job Details: 11/26/2021
773230776 Ed documented and unrepairable. Unit was running and not cooling. No refrigerant in system. Unit was also oil restricted. Replaced evaporator and compressor. Unit would not holdPressure afterwards. Verified joints and exposed tubing. Unable to locate source of leak. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE and 1 W11504416 COUPLER BR 8.5X6
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Irondequoit, NY 14609
Evan
Job Details: 11/22/2021
"Replaced control, door latch and user interface due to unit failing to respond to commands. Replaced all parts and unit still will not power on. Customer had attempted to replace door latch themselves and while doing so Reinstalled old door lock and did not use correct screws. Screw that customer used were too long and made contact with metal inside latch causing control and UI to short out and fail. Tech confirmed incoming voltage at control. Control is not sending voltage to other components on machine. Tech advised customer that installed parts are being removed and unit is no longer being serviced in fear of causing damage to installed parts. Customer is replacing unit. ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH and 1 WPW10605427 PUMP"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bloomfield, NY 14469
Dave F
Job Details: 11/22/2021
Replaced UI and checked model and serial in system info . Model and serial did not transfer over . Called techline SR 7732303960 said to have customer monitor unit and use old control and new UI calibrated unit and ran auto diagnostics unit tested good . ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBL3
Near Nunda, NY 14517
Steve
Job Details: 11/22/2021
"Found motor humming and not running. Quoted for new motor. Customer is going to decide on repair. ; rqstng P&A on 1 W10782773 (Motor), ordrng 1 Sh15 (Shipping)"
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Caledonia, NY 14423
Steve
Job Details: 11/22/2021
Found the red wire at the block on harness side had broken. Replaced harness abs block. Found the control not sending power to broil. Ordering control ; ordrng 1 W11536794 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14624
Steve
Job Details: 11/22/2021
Replaced fill tube heater for not thawing the fill tube and frost accumulating around face plate.
We serviced a
ADMIRAL DRYER
Model AGD4475TQ1
Near Rochester, NY 14615
Evan
Job Details: 11/22/2021
Replacing timer due to timer failing to send power to ignitor. Replaced timer and tested unit. Unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Webster, NY 14580
Evan
Job Details: 11/22/2021
Customer stated that unit was leaking from underneath machine. Discovered that drain pump clamp was loose causing issue unit was leaking while in drain cycle. Tightened clamp and tested unit again. Could not replicate leak once doing so. Unit tested good
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ2
Near Canandaigua, NY 14424
Dave F
Job Details: 11/22/2021
Replaced magnetron and diode . Tested unit . Tested good .
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Henrietta, NY 14586
Steve
Job Details: 11/22/2021
Removed dispenser door and reattached the gasket. There is a crack in dispenser but it is on a piece of trim. Customer states the dishwasher is under warranty. The customer is going to call in when they have receipt to replace dispenser. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Fairport, NY 14450
Steve
Job Details: 11/22/2021
Replaced agitator for possible tearing clothing.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Honeoye, NY 14471
Steve
Job Details: 11/22/2021
Found a screw In the element that was causing it to not heat. Ordering right front element ; ordrng 1 W11047722 (Element rf)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Canandaigua, NY 14424
Dave F
Job Details: 11/22/2021
"F8E4 water in overflow pan . F9E1 not draining . Found no leaks on unit and doesnt need new Heater for bushings . Found the drain tube was kinked . Unkinked the drain tube , unit is now draining as expected. Customer will monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Webster, NY 14580
Evan
Job Details: 11/22/2021
Customer stated that rack was falling apart inside track. Discovered that wheels are falling off causing issue. Replaced adjuster with updated adjuster kit and tested rack. Ran now gliding as it should. Ordering rack ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL OVEN
Model WFE715H0ES0
Near Walworth, NY 14568
Evan
Job Details: 11/22/2021
Customer stated that unit was failing toHeat properly. Discovered that bake element is beginning to crack causing element not to heat correctly. Ordering element ; ordrng 1 W10779716 (Bake element) and 1 S&H
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Penfield, NY 14526
Evan
Job Details: 11/22/2021
Replacing upper rack pivot clips due to inner rack continually falling causing issue. Replaced all missing parts. Tested rack. Unit tested good
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Farmington, NY 14425
Dave F
Job Details: 11/22/2021
Customer no long needs service.
We serviced a
MAYTAG WASHER
Model PAV3300AWW
Near Rochester, NY 14607
Evan
Job Details: 11/22/2021
Customer stated that unit is making noise since last repair and not always spinning out correctly. Found that feet on unit are not level causing issue. Leveled unit and ran multiple test cycles to confirm function. Unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rochester, NY 14625
James
Job Details: 11/22/2021
Replaced ui and panel. Unit functioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Macedon, NY 14502
Dave F
Job Details: 11/22/2021
Found the water reservoir is leaking at the fitting . Ordering new reservoir W11168758 . Locked UI so dispenser isnt used .; ordrng 1 W11168758 (reservoir)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Rochester, NY 14621
James
Job Details: 11/22/2021
Freezer gasket pulled from door liner. Installed gasket with sealer and inspected ff gasket. Unit seals properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14617
James
Job Details: 11/22/2021
Unit not washing. Diverter running. Replaced pump and tested diagnostics cycle successfully. No leaks found. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL DRYER
Model MGDB765FW0
Near Spencerport, NY 14559
James
Job Details: 11/22/2021
"Unit squeaking after cycle heats up and goes into cool down. Tightened screws inside cabinet and replaced dryer repair kit. Problem remains. Found noise comes from burner bracket and kick panel. Need foam to install in-between parts and cabinet. ; rqstng P&A on 2 WP8286642 (Foam)s, dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Rochester, NY 14626
James
Job Details: 11/22/2021
Unit dead. Buzzing noise for 1 second once power is reset. Removed all loads from control and diagnostics gave shifter fault and stuck key. Replaced shifter and unit would die once spin was engaged b replaced control and tested motor. Ran calibration and drain and spin. Unit functions properly. ; used 1 Wpw10006355 (Actuator) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Hilton, NY 14468
James
Job Details: 11/22/2021
Replaced control and tested. Spray arms seemed to function after. Replaced sump assembly anyway and found busgings defective on heater. Performed element recall and tested diagnostics cycle and pro wash with clear door. No leaks found. Unit functions properly. ; used 1 W11537778 (ELEMENT) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM0
Near Rochester, NY 14616
James
Job Details: 11/22/2021
"Door not closing b rh hinge came off of frame. Reinstalled door and tested. Dispenser not locking and lower rollers falling off. Need parts. ; rqstng P&A on 1 WPW10629971 (Dispenser) and 4 W10195416V (Roller)s, dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR"
We serviced a
WHIRLPOOL WASHER
Model LSQ9549PW1
Near Rochester, NY 14612
Dave L
Job Details: 11/22/2021
Clutch is worn preventing a good spin. Timer motor is rattling loudly. Ordering clutch and timer; ordrng 1 285785 (Clutch) and 1 Sh (Sh) and 1 WP8557301 (Timer)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Rochester, NY 14612
Dave L
Job Details: 11/22/2021
Found UI cover peeling exposing controls. Ordering console. ; ordrng 1 W11413963 (UI)
We serviced a
WHIRLPOOL DRYER
Model WGD6120HW0
Near Rochester, NY 14616
James
Job Details: 11/22/2021
Unit never stops running unless its on timed dry. Ran diagnostics cycle and unit turned off after 1 second. Performed factory reset and tested normal cycle. Unit gets to 12min then starts adding time again. Need control panel and acu; ordrng 1 W11531525 (Acu) and 1 W11419058 (Panel) and 1 WP8577274 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Rochester, NY 14618
Dave F
Job Details: 11/22/2021
Right hand door where the hinge is has gone up into the door . Unit needs new door . Ordering door LW10865738 ; rqstng P&A on 1 LW10865738 (dor-fip)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14610
Dave F
Job Details: 11/22/2021
F8E4 error code . Found water in the pan under the unit . Empty the pan and tested unit . Tested good . Found unit has brass washer heating element followed pointer W11540964 and replaced the heating element . ; used 1 W11537778 (ELEMENT) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Livonia, NY 14487
Steve
Job Details: 11/22/2021
Replaced gearcase for leaking oil. The gearcase tested good. ; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Avon, NY 14414
Steve
Job Details: 11/22/2021
Found the fill tube heater connection was upside down. Removed and reinstalled correctly. The fill tube is now getting power to heat
We serviced a
WHIRLPOOL OVEN
Model AWO6313SFB00
Near Rochester, NY 14612
Dave L
Job Details: 11/22/2021
Customer concerned with oven temperatures at preheat. Checked temps for 4 cycles. Average is consistent with set temperature. Recommending that the customer preheat oven a bit longer before starting baked goods. Testing ok
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Rochester, NY 14612
Dave L
Job Details: 11/22/2021
The User Interface is not displaying properly. Ordering controls.; ordrng 1 W11414079 (UI) and 1 W11410063 (Control) and 1 W11413965 (Console)
We serviced a
MAYTAG DRYER
Model WGD94HEXW1
Near Rochester, NY 14612
Dave L
Job Details: 11/22/2021
Replaced filter door
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Rochester, NY 14616
Dave L
Job Details: 11/22/2021
Replaced control and performed temp test at 350 to verify. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ00
Near Rochester, NY 14616
Dave L
Job Details: 11/22/2021
Unit was making ice on arrival. Water pressure low causing hallow cubes. Customer will address water supply issue.
We serviced a
MAYTAG DRYER
Model MGDB400VQ0
Near Rochester, NY 14616
Dave L
Job Details: 11/22/2021
Replaced burner and scoop. Unit now ignites until temperature is reached with no venting. Venting testing poorly again. Customer is going to replace.
We serviced a
KITCHENAID OVEN
Model KOSE900HBS00
Near Spencerport, NY 14559
Dave L
Job Details: 11/22/2021
UI was incorrect reordering. ; ordrng 1 W11400291 (Ui)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Rochester, NY 14626
Evan
Job Details: 11/18/2021
"Customer stated that deli drawer was squeaking while gliding in and out. Also stated that the right side door is clicking when being moved and they are hearing a buzzing sound coming from fan. Tested unit in diagnostic mode and listened to each fan operate (ice box ,evaporator and condenser) could not hear buzzing noise while testing each fan. Lubricated deli drawer glides but they are still producing noise. Made adjustment to right side door. Unit is no longer producing clicking noise. Ordering glides. ; ordrng 2 WPW10235370 (Drawer glide)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Rochester, NY 14607
Evan
Job Details: 11/18/2021
Customer stated they are experiencing poor wash performance. Checked for error codes. No codes present. Ran test cycle. Confirmed that wash motor is moving water through cabinet. Found that customer is not using rinse aid. Explained that rinse aid is a rinsing agent that dispense and helps clean and prevent spotting on dishes. Advised customer to use rinse aid for best results from machine. Unit itself is working as it should.
We serviced a
WHIRLPOOL DRYER
Model WED96HEAU1
Near Canandaigua, NY 14424
Dave F
Job Details: 11/18/2021
The smell the customer was smelling is lint burning on the element . The lint trap was not going down all the way . Fixed lint trap tested unit . Tested good .
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Victor, NY 14564
Dave F
Job Details: 11/18/2021
Replaced rollers and tension pulley for being very loud . Unit tested good . ; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Irondequoit, NY 14609
James
Job Details: 11/18/2021
Replaced damper and cycled in Diagnostics. Unit functions properly.
We serviced a
MAYTAG DISHWASHER
Model MDB7609AWS2
Near Penfield, NY 14526
Dave F
Job Details: 11/18/2021
Replaced control panel on unit tested in diagnostics. Heater turned on . Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Brighton, NY 14620
Dave F
Job Details: 11/18/2021
Customer said unit was making clicking noise . When I arrived the breaker was turned off . Turned breaker on and heard start relay just clicking . . Ohm compressor out ohms out good . Installed different start relay compressor start and unit started cooling . Checked frost pattern it is good . Unit tested good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near West Henrietta, NY 14586
Dave F
Job Details: 11/18/2021
Door is opening as expected the door was flipped but he stops have been flipped as well. Unit tested good . Customer instruct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Honeoye Falls, NY 14472
Dave F
Job Details: 11/18/2021
Called techline SR 7732043776 . Put unit in diagnostics thermistors are reading at the control . Checked damper operation it is opening and closing as it should . Ohm out the thermistor For freshfood and freezer Techline said there were a little warm . Techline said to replaced the damper and control and if problem persists there is no other suggestions on the fix to the unit and to call techline .
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Webster, NY 14580
James
Job Details: 11/18/2021
Replaced gear case and calibrated ran diagnostics test cycle successfully unit functions properly one year warranty on repair; dspstn on spec-tagged invntry: 1 W11455453 GEARCASE
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Webster, NY 14580
James
Job Details: 11/18/2021
Unit not washing. 121v at 7.5ohms. Need pump assembly. ; ordrng 1 W10805015 (Pump) and 1 Sh15
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC7AS00
Near Fairport, NY 14450
James
Job Details: 11/18/2021
"Unit gives f1 e5. Replaced control and tested. Error reappears. Called techline. Ref ,7732278699 they said to replace the inverter with mag at the same time; ordrng 1 W11346197 (Mag) and 1 Sh15 and 1 W10217711 (Inverter)"
We serviced a
ROPER DRYER
Model RED4440VQ0
Near Fairport, NY 14450
James
Job Details: 11/18/2021
Unit screeching due to seized rollers. Replaced dryer repair kit and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Fairport, NY 14450
James
Job Details: 11/18/2021
Door melted and light not powering off. Replaced control and verified operation. Need new door ; ordrng 1 W11173823 (Door)
We serviced a
JENN AIR DISHWASHER
Model JDB9000CWS3
Near Fairport, NY 14450
James
Job Details: 11/18/2021
"Replaced pump and gasket and tested. Unit leaking from same place. Tested with clear door. Lower spray arm spins intermittent and middle arm not spinning. Found diverter is running loudly and water is bypassing manifold in center rack. Need pump and water tube parts; ordrng 1 WPW10605057 (Pump) and 1 W11101428 (Spray arm) and 1 WPW10340745 (Tube) and 1 WPW10340542 (Arm) and 1 WPW10448645 (Arm), dspstn on spec-tagged invntry: 1 W11177741 GASKET and 1 WPW10605057 PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Fairport, NY 14450
James
Job Details: 11/18/2021
Unit leaking from filter area could not verify if leak was coming from filter housing or water reservoir replaced water filter housing ordering water reservoir; ordrng 1 W11482382 (Reservoir)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near East Rochester, NY 14445
James
Job Details: 11/18/2021
Unit stuck on spin cycle full of water. No errors. Cleared control and tested. Calibrated and ran diagnostics test cycle successfully. Customer is to monitor. If problem persists order control W11498796
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Rochester, NY 14626
Evan
Job Details: 11/18/2021
Customer stated that unit was not washing and pumpWill not move water. Replaced wash motor. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14626
Evan
Job Details: 11/18/2021
Customer stating that unit is leaking water. Found that filter housing is cracked. Ordering filter housing; ordrng 1 W11194438 (Filter housing)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rochester, NY 14626
Evan
Job Details: 11/18/2021
Customer stated that unit was leaking from bottom. Found that Unit is leaking from heater attachment. Ordering heater ; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near East Rochester, NY 14445
James
Job Details: 11/18/2021
Unit intermittently freezes ff section. Ff section at 29 degrees. Icecream is soft in freezer. Tested fans and damper in Diagnostics and neither will function. Reset power and fans powered on on their own. Need control. ; ordrng 1 W11284720 (Control) and 1 W11399844 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rochester, NY 14626
Evan
Job Details: 11/18/2021
Customer stating that unit is leaking. Found that is missing water valve and also water line running to valve. Ordering valve and water line ; ordrng 1 W11434044 (Fill valve assembly)
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS3
Near Honeoye, NY 14471
Dave F
Job Details: 11/18/2021
Fuse was blow unit not turning on . Replaced interlock switches and fuse . Tested unit .tested good . Found the door hinges were bent down and little bit causing the door to drag . Fixed hinges . ; used 1 W11244490 (INTERLOCK) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Rochester, NY 14612
Dave L
Job Details: 11/18/2021
Replaced control due to short to ground. No change. Recommending that the customer contact and electrician to check wiring to breaker. Breaker will not trip and no voltage is present at the unit. Scheduling follow up as aCurtesy for pre order if necessary. ; schdld next appmnt for 11/30 TUE !
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canandaigua, NY 14424
Steve
Job Details: 11/18/2021
Replaced heater for special project S17304. The dishwasher tests good. ; used 1 W11537778 (Heater) from stock
We serviced a
CROSLEY WASHER
Model CAW38125HW
Near Rochester, NY 14626
Dave L
Job Details: 11/18/2021
Replaced leaking gear case. Tested and calibrated ok
We serviced a
KITCHENAID FREEZER
Model KRFF302EWH01
Near Rochester, NY 14612
Dave L
Job Details: 11/18/2021
Top of freezer door is warped preventing a goodSealOrdering door; ordrng 1 12977877WQ (Door) and 1 W10443315 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM01
Near Irondequoit, NY 14617
Dave L
Job Details: 11/18/2021
Replaced ice maker due to Intermittent ice production. Unit tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, NY 14580
Dave L
Job Details: 11/18/2021
Replaced harness and gaskets. Ice maker was incorrect. Ordering ice maker ; ordrng 1 W11579560 (Ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Webster, NY 14580
Dave L
Job Details: 11/18/2021
Found plug in disposal preventing discharge. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Rochester, NY 14624
Dave L
Job Details: 11/18/2021
Unit was not defrosting due to an open defrost thermistor. Replaced thermistor and defrosted evaporator. ; used 1 WPW10383615 (THERMISTER-FREEZER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Brockport, NY 14420
Dave L
Job Details: 11/18/2021
Replace sump due to an open wash motor. Tested ok. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Hamlin, NY 14464
Dave L
Job Details: 11/18/2021
Found crack in blower wheel. Ordering blower and motor ; ordrng 1 WP697772 (Wheel) and 1 279787 (Motor)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW
Near Parma, NY 14559
Dave L
Job Details: 11/18/2021
Dryer was not heating because the L2 side of the power corn was bent and not plugged into the receptacle. Properly secured cord into receptacle. Heat and vent testing ok.
We serviced a
WHIRLPOOL WASHER
Model WFW9620HBK0
Near Hemlock, NY 14466
Dave F
Job Details: 11/18/2021
Tub on washer is broken by the where the shipping bolt was . Unit needs new tub. Ordering tub W11378552 this is a two man job . Unit is brand new and was just hooked up l no physical damage on the outside of the machine. Customer is going to call customer service to see if they can get a replacement.; ordrng 1 W11378552 (Tub ( direct ship to customer ))
We serviced a
MAYTAG DRYER
Model MEDE500VW
Near Spencerport, NY 14559
Dave L
Job Details: 11/17/2021
Unit was making a loud noise during used due to a worn belt idler and one rollers. Replaced idler and rollers vacuumed cabinet. Unit tested good; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Rochester, NY 14624
Dave L
Job Details: 11/17/2021
Unit is not cleaning because the wash motor will not run. Exposed control to measure voltage to motor. Found harness to the motor disconnected. Verified motor winding Resistance and voltages. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Pittsford, NY 14534
Evan
Job Details: 11/17/2021
Customer stated that unit would not produce ice. Discovered that motor on ice maker is seized causing issue. Replaced ice maker and cycled power toUnit. Also ordering replacement drawer for customer. They have paid in full. ; ordrng 1 WP2188664 (Meat pan)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Conesus, NY 14435
Dave F
Job Details: 11/17/2021
F8E1 long fill error code . Found the cold water filter was plugged with debris . Removed filter and cleaned filter . Ran auto diagnostics and calibrated unit . . Unit tested good .
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Livonia, NY 14487
Dave F
Job Details: 11/17/2021
F6E1 ui to CCU error .unit has 240 volts going to it . Unit powered on for a min then turned off . Ordering control and UI . Unit is stacked ; rqstng P&A on 1 W10919207 (panel-cntl) and 1 W11537223 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Pittsford, NY 14534
Evan
Job Details: 11/17/2021
Replaced lid due to original lid cracking causing issue. Replaced lid. Tested unit. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW92000SQA12
Near Rochester, NY 14624
Dave L
Job Details: 11/17/2021
Unit was not draining properly due to a clog in the pump clean out. Cleaned pump trap. Unit tested om
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Williamson, NY 14589
James
Job Details: 11/17/2021
No ice pr water. Both led modules broken. Removed filter and water functions. Reinstalled a different filter and no water comes out. Need filter housing and led light modules; ordrng 1 WPW10515058 (Led) and 1 WPW10515057 (Led) and 1 W10862460 (Housing)