Service History 181 - Appliance Tec

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSP0

Near Walworth, NY 14568

James

Job Details: 04/07/2021

Q1 n. Q2 n. Q3 n. Replaced upper rack adjusters and tested. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Irondequoit, NY 14617

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noComplaint of unit never advancing past sensing. Following stored errorsF0E0F8E6 water hazardSR7730437927Advised to replace shifter and lower harness then calibrate unit. Harness is currently on back order.; ordrng 1 W10913953 (Shift actuator) and 1 W11183910 (Lower harness)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14621

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noComplaint of broken power cord and loose lid.Inspected cord and prongs are missing.inspected lid and lid brackets are crooked causing closing clearance issue. Ordering nee cord and brackets.; ordrng 2 WP91770 (Hinge)s and 1 W10850133 (Power cord)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Webster, NY 14580

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noComplaint of scraping noise. Noise present when hand spinning basket.Ran unit and basket is scraping agaimst right panel. Reassembled unit to see if assembly issue. Scraping still occurring. Panel is bowed in. Ordering new panel.; ordrng 1 W11233548 (Panel)

We serviced a

MAYTAG WASHER

Model MHW5500FC1

Near Webster, NY 14580

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noReplaced ACU and UI. Ran full autodiagnostics cycle. Unit testd good.

We serviced a

WHIRLPOOL OVEN

Model WFE515S0EW0

Near Hamlin, NY 14464

Dave L

Job Details: 04/07/2021

The oven is not maintaining oven temps. Watched the unit off cycle and drop 115 degrees after it had been heating for 45 min. When restarted the unit climbed back up to 279 set point was 350. Ordering erc and sensor. ; ordrng 1 W11122546 (ERC) and 1 WPW10181986 (Sensor)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Hilton, NY 14468

Dave L

Job Details: 04/07/2021

"The HMI is not responding. Cleaned exposed area of the control near connector. Was able to get the unit to function this way. Ordering HMI; rqstng P&A on 1 W11135391 (Hmi), dspstn on spec-tagged invntry: 1 W11135392 CONTROL"

We serviced a

WHIRLPOOL DRYER

Model LE7080XTW1

Near Webster, NY 14580

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noReplaced element. Tested unit and unit tested good.

We serviced a

WHIRLPOOL WASHER

Model NTW4705EW0

Near Irondequoit, NY 14622

James

Job Details: 04/07/2021

"Q1 n. Q2 n. Q3 n. Unit not draining. Power to pump. Removed drain pump and found no obstruction. Need drain pump. ; ordrng 1 WPW10661045 (Pump) and 1 Sh15, dspstn on spec-tagged invntry: 1 W11307244 LATCH"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Dansville, NY 14437

Steve

Job Details: 04/07/2021

Leveled the dishwasher to push water to back of Machine due to leaking. Ran diagnostics and it worked as expected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HWH02

Near West Henrietta, NY 14586

Dave F

Job Details: 04/07/2021

Ice has weird taste .. tasted the ice was like a plastic taste . Ran test 57 and ice harvest test . Customer and I both tasted the ice that came out and both agreed that it tasted fine . Ice is absorbing smells from the unit . Customer is going to clean unit freezer and fresh food section . May get baking soda .Called techline SR 7730438057 . Techline agreed said customer instruct . Could take out water filter and run without and see . . Unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558DEE00

Near Webster, NY 14580

James

Job Details: 04/07/2021

Q1 n. Q2 n. Q3 n. Replaced damper and tested in diagnostics. Unit functions properly. ; dspstn on spec-tagged invntry: 1 WPW10594330 CONTROL

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Webster, NY 14580

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noReplaced UI. Tested via autodiagnostic and unit tested good. Parts authorization on file.

We serviced a

JENN AIR REFRIGERATOR

Model JFC2290VPY1

Near Rochester, NY 14610

Evan

Job Details: 04/07/2021

Replacing deli drawer cover that customer had shipped to them from Jenn air. Tab head broken on side of drawer cover and customer wanted it replaced. Installed drawer cover for customer. Drawer now operating as it should

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Webster, NY 14580

Tanner

Job Details: 04/07/2021

Q1 no Q2 no Q3 noComplaint of no drain. F32 error.Inspected drain pump and impeller has broken off. Removed garment from sump. Replaced drain pump. Testd unit and unit tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Ontario, NY 14519

Dave L

Job Details: 04/07/2021

Unit had made too much ice. Ice bin at a normalLevel and full on arrival. Ice bin level sensor working ok. Customer to monitor

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Spencerport, NY 14559

Dave L

Job Details: 04/07/2021

Replaced control harness and latch. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Webster, NY 14580

Dave L

Job Details: 04/07/2021

Unit is not cooling due to an open defrost terminator. Ordering harness; ordrng 1 W10861655 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507EBL00

Near Webster, NY 14580

Dave L

Job Details: 04/07/2021

SR7730442264 unit has a short in the DC power circuit preventing voltage from full tube heater. When power cycled symptoms go away. Techline suspected harness issue. Harness connection were tight and not corroded. Unit began working after troubleshooting. Unable to replicate issue and unable to recommend a reasonable repair based on the intermittent issue. Customer toMonitor

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14617

Dave L

Job Details: 04/07/2021

Unit will not drain because the drain hose is linked and leaking. Ordering drain hose. ; schdld next appmnt for 4/12 MON !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Henrietta, NY 14467

Dave F

Job Details: 04/07/2021

Ice maker not cycling . Has 120 volts . Jumped ice maker but did not cycle . Replaced ice maker . Ice maker cycled and tested good .; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER

We serviced a

WHIRLPOOL DRYER

Model WGD6620HW1

Near Rochester, NY 14618

Evan

Job Details: 04/07/2021

Customer stated the unit was producing rattling sound while in use. Discovered that bracket for a lid was loose causing noise tightened bracket and tested unit. Cannot replicate noise after doing so. Dryer door also has crack running along left side of door. Ordering door ; ordrng 1 W11318810 (DOOR GLASS OUTER )

We serviced a

GE RANGE

Model 7409HQZ

Near Rochester, NY 14619

Evan

Job Details: 04/07/2021

Customer stating that right front burner is not operating. Discovered that prongs an element itself are bent and not making contact inside receptacle. Ordering replacement element and Drip bowl ; ordrng 1 WB30X31057 (BURNER ) and 1 WB31T10015 (DRIP BOWL )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB00

Near Fairport, NY 14450

Dave F

Job Details: 04/07/2021

28 degrees in fresh food section. Checked frost pattern. Frost pattern was good no buildup of ice .. Turned freezer damper to max and temperature to minimum. Ohm thermistor seemed to be in range. If problem persists order W11438736 Thermistor. Check temperature and ohm thermistor right away .

We serviced a

WHIRLPOOL OVEN

Model WFE550S0HZ1

Near Rochester, NY 14606

Evan

Job Details: 04/07/2021

Customer stating that unit will not heat and that they had a burning electrical smell coming from unit. Discovered that L1 has made contact with frame of unit causing issue. Repaired wire and tested unit. Unit is now heating as it should. Also discovered that active hinge on door is beginning to separate. Ordering hinge ; ordrng 1 WPW10299224 (HINGE )

We serviced a

KITCHENAID OVEN

Model KODE500ESS04

Near Pittsford, NY 14534

Dave F

Job Details: 04/07/2021

No error code in diagnostics. Temperature probe is working . Unit tested good . Sent customer owners manual. Customer instruct.

We serviced a

MAYTAG DRYER

Model MEDB880BWO

Near Spencerport, NY 14559

Evan

Job Details: 04/07/2021

Customer stating that unit is emitting burning smell and is continually tripping breaker. Discovered that heating element coil had broken and made contact with housing. This was cause for burning smell and unit continually tripping breaker. Ordering element Quoted $106.75 for labor upon return visit ; ordrng 1 WP8544771 (HEATER )

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Rochester, NY 14623

Dave F

Job Details: 04/07/2021

Unit is less the 30 days old . Cooktop has scratches ordering W11175877 and control W11314393 for steam clean not turning back on after element turns off once . ; ordrng 1 W11314393 (cntrl-elec) and 1 W11175877 (cooktop)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS00

Near Churchville, NY 14428

Dave F

Job Details: 04/07/2021

"Unit is not cooling . No frost pattern on evap . Compressor is running . Didnt find an oil by evap . Unit needs sealed system . Ordering compressor, evap , uv drier . Couplers , tubes . ; ordrng 1 WPW10466675 (compressor) and 1 W11459354 (Evaporator) and 1 876765 (mtg kit) and 1 WPW10143759 (Uv drier) and 1 W10913906 (coupler)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS5

Near Hilton, NY 14468

Dave L

Job Details: 04/07/2021

Replaced interlocks due to door error. Unit tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Rochester, NY 14624

Dave F

Job Details: 04/07/2021

Dispenser door isnt staying closed . Ordering dispenser.; ordrng 1 W11412300 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM02

Near Rochester, NY 14609

Evan

Job Details: 04/07/2021

Customer stating that unit will not produce ice. Removed icemaker cover and discovered large piece of ice on ice maker dial. Removed ice and tested unit. Jumped out ice maker between t&h to confirm function. Unit ran harvest cycle and filled ice maker as it should. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFW2

Near Pittsford, NY 14534

Dave F

Job Details: 04/07/2021

dishwasher door gasket falling off . Replaced door gasket from stock . Tested in diagnostics tested good .; used 1 W10300924V () from stock

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Webster, NY 14580

James

Job Details: 04/03/2021

Q1 n. Q2 n. Q3 n. Replaced bellows and acu and ran high spin. Unit performed as expected. Customer going to test with load of towels and monitor results.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB04

Near Rochester, NY 14626

Dave L

Job Details: 04/03/2021

The unit had not been making ice due to the bail arm getting stuck in the off position. Customer had already corrected the issue before I arrived. Unit had a full bin of ice and good temperature readings. Customer to continue to monitor.

We serviced a

MAYTAG DRYER

Model MEDB850WQ1

Near Victor, NY 14564

Steve

Job Details: 04/03/2021

Removed outer panel on door and swapped latches for broken latch. The door s closing properly now

We serviced a

KITCHENAID OVEN

Model KODE507ESS05

Near Victor, NY 14564

Steve

Job Details: 04/03/2021

Replaced the upper cooling fan and convect fan for noise at high temps. Customer to Monitor. Recommended replacing breaker to proper breaker for unit before using self clean.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Canandaigua, NY 14424

Steve

Job Details: 04/03/2021

Removed water filter that was difficult to remove and installed new one. Recommended customer run water at dispenser to release water pressure before removing filter.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Canandaigua, NY 14424

Steve

Job Details: 04/03/2021

Ordering belt and cam kit for squealing. ; ordrng 1 W11239857 (Belt) and 1 W10721967 (Splutch kit)

We serviced a

KITCHENAID OVEN

Model KODE507ESS05

Near Victor, NY 14564

Dave F

Job Details: 04/03/2021

Tech was assigned as a helper;

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Canandaigua, NY 14424

Steve

Job Details: 04/03/2021

Found the washer had been in a flood in basement and all the components under washer are corroded. Took quick pic and documented with manufacturer. Sr# 7730416728

We serviced a

MAYTAG WASHER

Model MVWC415EW

Near Rochester, NY 14605

Tanner

Job Details: 04/03/2021

Q1 no Q2 no Q3 noComplaint of no drain/spin. Following stored errors:F0E5 off balance loadRan autodiagnostic and drain runs properly. Unit spun and banged and clanged. Found suspension rod had slipped out of Mount. Remounted suspension rod amd retested unit and unit tested good. Off balamce condition causing poor spin.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Victor, NY 14564

Dave F

Job Details: 04/03/2021

line filter is bad . Voltage coming from wall is good but isnt making it to the board . Called techline SR 7730414877 . Ordering power cord and EMI filter ; ordrng 1 W11033573 (Line filter) and 1 W11112935 (Power cord)

We serviced a

MAYTAG REFRIGERATOR

Model MFB2055YEM00

Near Ontario, NY 14519

James

Job Details: 04/03/2021

"Q1 n. Q2 n. Q3 n. Attempted to replace doors. Lh door has holes drilled for handle in wrong location. Rh door missing nameplate. Both hinges binding so doors won't self close. ; rqstng P&A on 1 LW10413524 (Door) and 1 WPW10170766 (Badge) and 1 W10546298 (Hinge) and 1 W10546299 (Hinge), states that autho needed"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14606

Tanner

Job Details: 04/03/2021

Q1 no Q2 no Q3 noComplaint of squeeky noise then no spin. Following stored errors:NoneRan autodiagnostic and noise heard immediately during spin. Checked under unit and found belt was slipping. Replaced belt. Tested unit and unit tested good.; used 1 WPW10006384 (BELT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHZ04

Near Macedon, NY 14502

James

Job Details: 04/03/2021

Q1 n. Q2 n. Q3 n. Door damaged from delivery. ; ordrng 1 W11377216 (Door)

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Ontario, NY 14519

James

Job Details: 04/03/2021

Q1 n. Q2 n. Q3 n. Replaced filter housing and inspected. Unit seals properly to cabinet.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Webster, NY 14580

James

Job Details: 04/03/2021

Q1 n. Q2 n. Q3 n. Drawers will not slide out. Greased rails and now drawers slide properly.

We serviced a

WHIRLPOOL MICROWAVE

Model JMW9530DAB

Near Macedon, NY 14502

James

Job Details: 04/03/2021

Q1 n. Q2 n. Q3 n. Unit not locking and not engaging door switch. Hinges are bent. Need hinges and door glass cleaned. ; ordrng 1 12002489 (Hinge) and 1 Sh15

We serviced a

WHIRLPOOL DRYER

Model WED8540FW0

Near West Henrietta, NY 14586

Tanner

Job Details: 04/03/2021

"Q1 no Q2 no Q3 noComplaint of unit making noise. Ran unit and squealing noise immediate and constant. Replaced rollers and idley pulley. Tested unit and unit tested good.; used 1 279640 (PULLEY-IDLER), and 2 349241T (ROLLER-SUPPORT 2PK) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558DEE00

Near Webster, NY 14580

James

Job Details: 04/03/2021

Q1 n. Q2 n. Q3 n. Unit iceing in freezer. Ff section getting too cold. Found door sealing properly on freezer. Ran forced defrost and removed frost. Ff section at 37 degrees. Damper grinding when operating? Damper sticking apcan cause food to freeze. Need damper. Paid in full; ordrng 1 WPW10594330 (Control) and 1 Sh15

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Scottsville, NY 14546

Tanner

Job Details: 04/03/2021

Q1 no Q2 no Q3 noComplaint of grinding noise. Has not run washer since. Following stored errors:F7E1x2F0E9F0E5Ran autodiagnostic cycle and motor turns but unit does not agitate or spin. Inspected under unit and found wire foreign to machine entangled in drive belt and dive belt fallen off. Inspected belt and no damage done to belt. Reinstalled belt. Tested unit and unit tested good.Repair covered under RAC additional 1 year manufacturer warranty.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Pittsford, NY 14534

Tanner

Job Details: 04/03/2021

Q1 no Q2 no Q3 noComplaint of door not closing. Inspected door and door hitting upper rack. Upper rack not sliding all the way back. Inspected manifold and found manifold check valve had fallen out of place causing manifold to not interlock to tube feeder. Snapped in check valve and rack closes properly. Ran full diagnostic and unit testing good.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Hilton, NY 14468

Dave L

Job Details: 04/03/2021

Found unit with a small crack on the left side of the lid hinge. Lid will not lock properly. Ordering lid.; ordrng 1 W11259006 (Lid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Hilton, NY 14468

Dave L

Job Details: 04/03/2021

Replaced torn fresh food gaskets. ; dspstn on spec-tagged invntry: 1 W10830162 GASKET

We serviced a

WHIRLPOOL DRYER

Model LGQ9030PQ0

Near Rochester, NY 14625

Tanner

Job Details: 04/03/2021

"Q1 no Q2 no Q3 noComplaint of thumping noise. Ran unit and basket is tumbling out of control.; used 1 WP691366 (PULLEY-IDLER), 1 349241T (ROLLER-SUPPORT 2PK), and 1 341241 (BELT) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDE3

Near Rochester, NY 14626

Dave L

Job Details: 04/03/2021

Unit is making a loud noise during wash. Noise went away during testing. Debris in wash motor dislodged and entered the lower spray arm. Unable to remove from spray arm. Quoted for lower spray arm. Customer decline and will replace themselves.

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Rochester, NY 14626

Dave L

Job Details: 04/03/2021

"Customer is experiencing poor dry performance. Verified airflow with an electronic tester. Airflow was good. Unit is cycling at 140f on high and is dropping to 105f on off cycle. This is out of specified temperature range. Low heat tested within range. Customer stating that the clothes often finish damp and cold. Checked all harness connections. Ordering thermostat, timer, and motor. ; ordrng 1 W10846428 (Timer) and 1 WP8318268 (Thermostat) and 1 WP694089 (Blower) and 1 279827 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Rochester, NY 14616

Dave L

Job Details: 04/03/2021

Found damage to the wiring harness on the freezer door near the hinge. This is preventing ice making. Ordering freezer door ; rqstng P&A on 1 LW11089011 (Freezer door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near Rochester, NY 14626

Dave L

Job Details: 04/03/2021

Found unit at room temperature. Compressor will not run due to the compressor relay failing to close on the control. Quoted for control. Customer declined repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFBO

Near Rochester, NY 14612

Dave L

Job Details: 04/03/2021

Unit was leaking due to tub gasket pulling away from the right side near hinge. Recasted gasket and tested In diagnostics. Checked filters and drain. Unit testing ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Pittsford, NY 14534

Dave F

Job Details: 04/03/2021

"Replaced all control boards for unit randomly turning off . If problem persists order all fans W11249952 , W11087438 , W10846539"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW1

Near Rochester, NY 14619

Evan

Job Details: 04/03/2021

Replacing wiring harness and terminal block due to harness being pinched between rear wall and frame of unit. Harness experienced thermal event in portion that was pinched. Replaced harness and block. Tested unit. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Churchville, NY 14428

Dave F

Job Details: 04/03/2021

Light in the fresh food section back left was out . Found loose connection. Repair connector. Unit tested good . If problem persists order W11462342

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Rochester, NY 14621

Tanner

Job Details: 04/03/2021

Q1 no Q2 no Q3 noReplaced rails and supports. Unit full of water on arrival. Does not drain. Examined under unit and found plastic connector to drain pump broken. Ordering new drain pump.; ordrng 1 W10876537 (Drain motor)

We serviced a

MAYTAG WASHER

Model MHW7000AW0

Near Pittsford, NY 14534

Evan

Job Details: 04/03/2021

Customer stating that drain holes at bottom of door bellow are not draining. Cleared holes and tested unit for customer. Bellow now draining as it should. Collecting service call fee

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Bloomfield, NY 14469

Steve

Job Details: 04/03/2021

Found drain hose To far down stand pipe that causes siphoning. Adjusted hose and tested. The washer tests good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH1

Near Caledonia, NY 14423

Steve

Job Details: 04/03/2021

Tested dishwasher in diagnostics. It functioned as expected. The heater turned on and was working properly. Recommended customer to run hot water at sink prior to use and use high temp features on ui for better dry and wash.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Lima, NY 14485

Steve

Job Details: 04/03/2021

Replaced evap fan motor for dead motor causing warm temps in fresh food section.

We serviced a

GE WASHER

Model GTUP270EM5WW

Near Rochester, NY 14642

James

Job Details: 04/03/2021

Q1 n. Q2 n. Q3 n. Unit leaking underneath. Loud in spin cycle. Found transmission failing and seal leaking. Need tub assembly. ; ordrng 1 WH45X24614 (Tub) and 1 Sh

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRM00

Near Caledonia, NY 14423

Steve

Job Details: 04/03/2021

Replaced main control for not defrosting. The refigerator tests good ; used 1 WpW10503278 (Control) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Rochester, NY 14618

Evan

Job Details: 04/03/2021

Customer stated that unit would not run cycle. Upon arrival unit was full of water. Removed water and attempted to run drain cycle. Could hear pump attempting to run but never actuating. Removed pump and discovered broken glass inside of drain pump causing impeller not to spin. Removed glass and cleaned pump. Reassembled unit and ran diagnostic cycle. Unit completed cycle as it should. Unit tested good

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Fairport, NY 14450

Evan

Job Details: 04/03/2021

Customer stating that unit will not run cycle and is continually flashing error code. Discovered unit is flashing code F3E2 for pressure system fault. Inspected pressure hose connection at control and also at base of tub. Tested hose. Hose tested good. Used small drill bit to confirm pressure done port was clear and not blocked with debris. Removed tub ring to confirm no blockage at base of tub. Pressure dome port is clear of obstructions. Control is. Causing issue. Ordering control ; ordrng 1 W11419171 (CONTROL )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Rochester, NY 14624

Dave F

Job Details: 04/03/2021

"Found oil coming off the evap. Looks like there is a leak there . Ordering compressor. Evap .couplers, uv drier . Sealed system ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 WPW10143759 (drier) and 1 W10913906 (coupler)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Rochester, NY 14607

Evan

Job Details: 04/03/2021

Tenant was not available for selected time of service. Rescheduling for 4/5; schdld next appmnt for 4/5 MON !

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Caledonia, NY 14423

Steve

Job Details: 04/03/2021

Replaced actuator for shifter error and no spin calibrated and Washer checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW03

Near Rochester, NY 14624

Dave F

Job Details: 04/03/2021

"Damper door and evap fans are not working correct .called techline SR 7730419977 . Techline said that in test 3 the damper should open and remain open and fans should be on . . Fans were not on and damper kept opening and closing . Verf no voltage from main. Control to evap fan . Ordering damper and control, UI ; ordrng 1 WPW10196393 (damper control assy) and 1 W11284720 (panel-ui) and 1 W11399844 (Control)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEB2

Near Rochester, NY 14613

Evan

Job Details: 04/03/2021

Customer stated that unit was not producing ice. Checked voltage at icemaker confirmed unit was running harvest cycle. Ran harvest cycle and waited to hear unit fill unit actuated valve but never sprayed water into icemaker. Removed water filter and installed bypass To test icemaker. Icemaker is now filling as it should. Customer will need to replace filter for ice maker to function. Collecting service call fee

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Spencerport, NY 14559

Dave L

Job Details: 04/03/2021

Freezer led connector was not completely seated causing poor lighting in the fresh food section and no lighting in the freezer. Reseated connector. Lights testing ok

We serviced a

ELECTROLUX OVEN

Model EW27EW55GB3

Near Rochester, NY 14625

Tanner

Job Details: 04/03/2021

Service fee covered under 100127.Complaint of unable to run clean cycle. Unit not sensing rack is removed. Tested rack sense switch and switch testing open even when rack inserted. Needs new rack sense switch. Customer quoted for repair. Will reach ATEC if they opt to fix.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Penfield, NY 14526

James

Job Details: 04/02/2021

Q1 n. Q2 n. Q3 n. Unit makes clunking sounds. Ran unit and found it clunks in high agitation. Gearcase is failing. Need gearcase and slider. Unit under 60 months Maytag warranty; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Ontario, NY 14519

James

Job Details: 04/02/2021

Q1 n. Q2 n. Q3 n. Replaced evap fan harness and tested fan. Unit no longer making grinding noise. ; dspstn on spec-tagged invntry: 1 W11033168 HARNESS

We serviced a

WHIRLPOOL RANGE

Model RF4700XBN1

Near Williamson, NY 14589

James

Job Details: 04/02/2021

Q1 n. Q2 n. Q3 n. Unit broke bake element. Door gasket torn. Need parts. ; ordrng 1 WP865940 (Element) and 1 Sh15 and 1 WB4K1 (Seal)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Webster, NY 14580

James

Job Details: 04/02/2021

Q1 n. Q2 n. Q3 n. Door not closing properly. Found inner door panel not aligned properly to hinges. Adjusted door and tested for leaks. Door closes and seals properly. Left parts.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS4

Near Webster, NY 14580

James

Job Details: 04/02/2021

Dropped off part

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Rochester, NY 14612

Tanner

Job Details: 04/02/2021

Q1 no Q2 no Q3 no Complaint of no agitation. Customer has power cycled unit. Still occuring. Following stored errors:F7E6 motor faultRan autodiagnostic and during agitation unit spins basket not agitator. Unit not shifting. Replaced shift actuator. Tested unit and unit testesl; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model GU3000XTXQ2

Near Irondequoit, NY 14617

Evan

Job Details: 04/02/2021

Customer stated that unit is operating as it should but would like unit inspected/cleaned. Inspected chopper blade area and filter. Inspected chopper removed and cleaned. Cleaned interior of sump with vacuum and removed excess debris. Reassembled unit. Left customer with afresh tablet to run. Unit tested good ; dspstn on spec-tagged invntry: 1 W10282479 AFFRESH-DW and 1 WP8268375 VALVE CHEK

We serviced a

WHIRLPOOL DRYER

Model LE7080XTW1

Near Webster, NY 14580

Tanner

Job Details: 04/02/2021

Q1 no Q2 no Q3 noComplaint of no heat. Vent tested unit and vent tested poorly. Confirmed proper power. Thermal fuse and thermostata testing good. No continuity through element. Ordering new element. Vacuumed out excess lint build up in cabinet.; ordrng 1 WP4391960 (Element)

We serviced a

GE DRYER

Model GTD45EASJWS

Near Rochester, NY 14621

Tanner

Job Details: 04/02/2021

Tech was assigned as a helper;

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14626

Tanner

Job Details: 04/02/2021

"Complaint of no heat.All fuses, thermostat, and element testing good. Unit is missing terminal brass and dryer cord cannot be installed to test centrifugal switch and overall function. Ordering brass set. ; ordrng 1 279393 (Terminal brass)"

We serviced a

WHIRLPOOL RANGE

Model KFGG504KPS0

Near Hilton, NY 14468

Dave L

Job Details: 04/02/2021

The customer was concerned with noises during bake cycle. Found that the customer was hearing the burner cycle on. This is normal operation. Tested oven and broil. Went over use and care with the customer

We serviced a

GE DRYER

Model GTD45EASJWS

Near Rochester, NY 14621

Evan

Job Details: 04/02/2021

Replacing heater door switch and door assembly due to unit failing to heat. Replaced parts listed. Tested unit. Unit not cycling heat as it should. Unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Rochester, NY 14612

Dave L

Job Details: 04/02/2021

Removed drain hose from disposal and connected it to vacuum to drain unit and clear drain loop. All debris from drain loop were removed this way. Replaced drain pump. Unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Hilton, NY 14468

Dave L

Job Details: 04/02/2021

Spoke to customer to order parts/ reschedule; ordrng 1 W11322903 (Acu) and 1 W11465532 (Dispenser) and 1 W11314648 (Bellow)

We serviced a

KITCHENAID RANGE

Model KSDG950ESS1

Near Canandaigua, NY 14424

Steve

Job Details: 04/02/2021

"Found fan plenum is broken causing air to vent back into room. Ordering plenum. Customer paid for grease filter replacement. ; rqstng P&A on 1 W11129407 (Fan plenum), ordrng 1 W11190170 (Grease filter)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Canandaigua, NY 14424

Steve

Job Details: 04/02/2021

Customer states the washer is starting load sensing and within minutes turning off with cycle complete showing. Sr# 7730404441; ordrng 1 W11478523 (Fascia ui) and 1 W11498804 (Control)

We serviced a

MAYTAG OVEN

Model MEW9630FZ01

Near Penfield, NY 14526

Steve

Job Details: 04/02/2021

Tested oven and found it was under heating. Entered diagnostics and adjusted temp +20 degrees for better baking experience. Customer stated the floor of the bottom oven is warped. Took quick pic of floor.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Rochester, NY 14623

Steve

Job Details: 04/02/2021

Tested dryer and it functioned and heated as expected. Recommended to use timed dry for small loads due to wet clothes not contacting sensor bars causing dryer to end cycle early.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Lakeville, NY 14480

Dave F

Job Details: 04/02/2021

Ice has rubber chemical taste . Unit is new and installers put in a stainless braided line . Customer will see if taste goes away and my install different line . Unit tested good .

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Geneseo, NY 14454

Dave F

Job Details: 04/02/2021

F4E3 wash pump failure. Unit needs wash pump . Ordering pump W11087376.; ordrng 1 W11087376 (pump&motor)