Local Reviews

Appliance Tec Rated 4.8 out of 5 stars based on 477 customer reviews

Evan E.

Evan E.

DISHWASHER GE GLDA696MSS Installed new strike due to unit not shutting. Advised customer that there is also issue with ui. Area that latch mounts to on UI has stripped causing screws not to stay in place.Was able to get unit to function with existing UI If issue is to persist tech is recommending replacement of UI Unit tested good otherwsie

Near Rivers Run, Rochester, NY 14623
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4616FW1 Customer stated unit was not spinning out correctly. Upon inspection discovered capacitor was unplugged causing motor not to receive power. Reseated connection at capacitor Checked for error codes unit was displaying f7e1 basket speed fault Cleared code Ran test cycle Unit tested good

Near Santee St, Rochester, NY 14613
David L.

David L.

DISHWASHER KENMORE 665.1389K801 Replaced cracked heating element. Unit testing good.

Near Laney Rd, Rochester, NY 14620
David L.

David L.

RANGE WHIRLPOOL WEG750H0HV Right rear igniter is broken. Replacing part.; ordrng 1 W11122547 (holder-orf) and 1 WPW10324262 (igntr-oven)

Near Creek St, Rochester, NY 14625
Steve M.

Steve M.

OVEN FRIGIDAIRE PLEB30T8CCB Replaced main control with transformer for upper oven not heating bake element. The oven tested good.

Near Bronson Hill Rd, Avon, NY 14414
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4955HW1 Replaced control that had power but was not excepting commands.

Near S Holley Rd, Holley, NY 14470
David L.

David L.

WASHER MAYTAG MVWC416FW Preordered parts; ordrng 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11158831 (CAP)

Near Duxbury Heights, Fairport, NY 14450
David L.

David L.

OVEN WHIRLPOOL RBS305PDB8 "Unit is over heating due to a failing control relay. Quoted for control. Customer will contact us if they want to proceed with the repair. ; ordrng 1 8186024 (microcomputer), dspstn on spec-tagged invntry: 1 12001655 SENSOR 3'"

Near Meigs St, Rochester, NY 14620
Evan E.

Evan E.

OVEN MAYTAG MER8680BS Customer stated unit was not heating.Upon inspection discovered lower bake element tested open unit needs element.Quoted customer for repair W10779716 element $60.00Labor : $ 74.90S&H: $11.11S/c fee 89.95Tax: $19.00Total: $ 315.86Customer does not want to proceed due to code of repair .Collecting service call fee

Near Harvest Dr, Rochester, NY 14626
Gary T.

Gary T.

REFRIGERATOR GE GTH17DBDDRWW Installed customer supplied refrigerator gasket

Near Baker Rd, Kent, NY 14477
David L.

David L.

REFRIGERATOR GE GSH22JFXABB Unit is not dispensing ice. Solenoid and auger motor is water damaged. Customer agreeing to just replace the solenoid at this time. Ordering solenoid.; ordrng 1 WR62X23154 (kit srv solenoid cub)

Near Oliver St, Rochester, NY 14607
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4955HW1 "Unit is dead, power to control but will not come on.ordering control; ordrng 1 W11256105 (CONTROL.)"

Near Melwood Dr, Rochester, NY 14626
Gary T.

Gary T.

WASHER WHIRLPOOL CAE2795FQ0 "Miscommunications between who the customer spoke with and parts orders, reordering correct part for tub that was cracked.; ordrng 1 W11222084 (TUB RIM)"

Near East Ave, Hilton, NY 14468
Evan E.

Evan E.

WASHER MAYTAG MVWB880BW0 Customer stated unit was leaking water. Ran test cycle Unit is leaking from dispenser cup due to log valve overfilling cup causing water to pour down front.Also ordering suspension due to basket sagging.; ordrng 1 W10440786 (suspension) and 1 W10853723 (valve)

Near St Paul Blvd, Rochester, NY 14617
Steve M.

Steve M.

RANGE WHIRLPOOL WFE510S0HW0 "Control s blank. No light on when opening door. The cooktop works. Customer complained of spark and puff of smoke by control when it died. Found a circuit that was broken on control Next to transformer, but no black marks from a spark. Could be internal. 120 volts is coming into control but not coming out of it. ; ordrng 1 W11317860 (CONTROL)"

Near Short Tract Rd, Nunda, NY 14517
Evan E.

Evan E.

OVEN WHIRLPOOL SF262LXSQ0 "Customer stated burner would not always stay lit and sometimes would never light .Referring to service pointer 8190618Ordering updated burner to correct airflow issues causing units flame to not stay lit or never light.$74.90 labor due at time of repair. ; ordrng 1 8190618 (burner,bake)"

Near Langford Rd, Rochester, NY 14615
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTE254ESS2 Dishwasher dispenser not opening . Tested in auto diagnostics. Did not open . . Door is catching and not opening .Ordering new dispenser W10861000; rqstng P&A on 1 W10861000 (detergent dispenser)

Near Holt Rd, Webster, NY 14580
Steve M.

Steve M.

DISHWASHER WHIRLPOOL MDB8959AWW3 Found water valve cracked causing unit to leak. Ordering valve; rqstng P&A on 1 W10648041 (valve-inlt)

Near Wadsworth St, Geneseo, NY 14454
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8000BW0 The washer has a loud bearing preventing wash. Quoted customer 373.27 for total repair. ; rqstng P&A on 1 W10435302 (bearing)

Near Duncott Rd, Fairport, NY 14450
Steve M.

Steve M.

DRYER WHIRLPOOL WGD5000DW3 Replaced push to start switch for not signaling end of cycle. Replaced timer for intermittent wrinkle shield operation. ; ordrng 1 WP694419 (buzzer-adj)

Near Putting Green Ln, Penfield, NY 14526
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Fridge evap is loud, no ice buildup, ordering fan, ordering door latch, latch is not closing correctly.; ordrng 1 W11087438 (motor-evap) and 1 W11212164 (DOOR LOCK)"

Near Silent Meadows Dr, Spencerport, NY 14559
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Unit needs an evap fan, ordering part, freezer shelves are jammed in and cannot be removed, ordering shelves incase there is damage to shelves during removal, coming back before shelves arrive to do repair so the customer has a fridge.; ordrng 1 W11194631 (SHELF) and 1 W11194634 (SHELF) and 1 WP2315549 (motor-evap)"

Near Bay St, Rochester, NY 14609
Evan E.

Evan E.

DRYER AMANA NED4655EW1 Customer not available. Rescheduling for tomorrow 02/07/19; schdld next appmnt for 2/7 THU 8-11

Near Lincoln St, Rochester, NY 14605
Dave F.

Dave F.

DRYER MAYTAG MED6000XG0 Dryer needs new tension pulley and rollers . Ordering kit 4392067 .; ordrng 1 4392067 (dryer repair kit)

Near Fiddlers Hollow, Penfield, NY 14526
David L.

David L.

WASHER MAYTAG MVWC415EW2 "Loud noise during spin & shifter fault error code. Gear case & actuator must be replaced.; ordrng 1 W10913953 (actuator) and 1 W11035747 (gearcase), dspstn on spec-tagged invntry: 1 WPW10661045 PUMP"

Near Burning Tree Dr, Hilton, NY 14468
Evan E.

Evan E.

WASHER AMANA NTW4516FW2 Customer stated unit had shut off after cycle was finished and lid would not unlock. Upon inspection discovered control was not accepting commands. Led verification light was off.Confirmed unit was receiving 120v Control is failing.Replaced control Ran test cycle Unit tested good

Near Couchman Ave, Rochester, NY 14617
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE334GPS0 Customer stated unit as not draining correctly. Water as left in tub at end of cycle.Checked for error codes No code presentDiscovered that check valve in drain hose was sticking causing unit not to drain correctly.Was able to free valve manually Ran multiple test cycle to confirm function of pump Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10757217 MOTOR-PUMP

Near Rumson Rd, Rochester, NY 14616
Evan E.

Evan E.

RANGE MAYTAG MGR8880AS1 Replacing burner with new burner kit W10700720.Replaced burner and ignition harness Ran multiple test bake cycles Unit tested good

Near Crawford St, Rochester, NY 14620
Evan E.

Evan E.

DRYER MAYTAG MGDB835DW4 Installing new door strike due to old strike being bent causing unit not to shut properly.Installed strike Tested door for customer Unit tested good

Near Rahway Ln, Rochester, NY 14606
Dave F.

Dave F.

DRYER MAYTAG MED7100DW0 Dryer making loud squeaking and thumping . Replaced rollers and tension pulley with stock repair kit . Tested dryer tested good .; used 1 4392067 (REPAIR KIT) from stock

Near Taramina Ct, Webster, NY 14580
Steve M.

Steve M.

WASHER WHIRLPOOL MVWX655DW0 Customer complaining of wet clothes at the end of the cycle. No error codes. Tested washer and it worked as expected. The drain line had a lint screen on it that was plugged. Removed lint screen due to restricted drain line. Tested washer with clothes in it and they came out nearly dry.

Near Ravens Rd, Henrietta, NY 14467
Gary T.

Gary T.

DISHWASHER MAYTAG MDB8959SFZ4 Reconnected power wire to element causing no heat.

Near Walker Lake Ontario Rd, Hilton, NY 14468
Gary T.

Gary T.

50#IM 18" FS KITCHENAID KUIC18PNXS2 Replaced noisey drain pump and watervalve that wasn't sending water to the ice maker.

Near W Henrietta Rd, Rochester, NY 14623
Gary T.

Gary T.

WASHER AMANA NTW4605EW0 Repaired blocked drain pump causing slow drain.

Near Meadow Farm S, North Chili, NY 14514
Steve M.

Steve M.

DRYER WHIRLPOOL GGW9250PW3 On initial inspection the igniter turned but no gas. Replaced gas coils and tested. The dryer started heating and cycling on and off properly. ; used 1 279834 (COIL KIT) from stock

Near Branch Ave, Rochester, NY 14618
David L.

David L.

OVEN AMANA ACF3335AB Oven was not lighting due to an open ignitor. Replaced ignitor and tested.Owner was not home for signature; used 1 12400035 (IGNITOR) from stock

Near Crouch St, Rochester, NY 14609
David L.

David L.

DRYER GE DBXR463EG0WW Replaced console and knob. Unit testing good.

Near Columbia Ave, Rochester, NY 14608
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT106TFDT01 Replaced evaporator and filter dryer. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

Near Hickory Manor Dr, Rochester, NY 14606
Evan E.

Evan E.

WASHER FRIGIDAIRE ATF6700FS1 Customer stated unit would not spin. Checked for error codes. Unit was displaying E41 error code ( control thinks door switch is open) Attempted to run test #6 on tech sheet actuating drain pump and basket to spin. Basket would not spin Cleared error codes Attempted to run test 6 again Unit is now spinning as it should. Could not get unit to fail once code was cleared unit was functioning as it should. Spoke with customer about issue. If issue is to arise again tech suggesting replacement of door lock assembly part # 131763256Unit tested good otherwise

Near Calumet St, Rochester, NY 14610
David L.

David L.

RANGE WHIRLPOOL WFG505M0BS0 Customer experiencing inconsistent temps. Unit tested good at time of service. Hard wired oven sensor and calibrated.

Near Barmont Dr, Rochester, NY 14626
David L.

David L.

WASHER MAYTAG MVWB835DW3 Found valve packing on hot water shut off dripping onto the supply hose. Recommending that the customer have it replaced. Left hot water shut off after testing valves and drain.

Near Clearwater Cir, Rochester, NY 14612
Gary T.

Gary T.

REFRIGERATOR FRIGIDAIRE FFHB2740PS1 Replaced user interface no charge and swapped out power board to be returned as defective. Per JM

Near Yolanda Dr, Rochester, NY 14624
David L.

David L.

DISHWASHER WHIRLPOOL WDT910SAYH1 Replaced sump motor due to bad seal. Unit testing good.

Near Aviamore Dr, Hilton, NY 14468
Dave F.

Dave F.

RANGE WHIRLPOOL WFG525S0HV0 Range had little bit of gas smell when using the bake cycle .Tighten the fittings to the back of the gas regulator. Checked for leaks . No leaks tested oven .tested good . Called techline to document service call SR 7724111594 .

Near Cherry Blossom Ln, Webster, NY 14580
Dave F.

Dave F.

RANGE WHIRLPOOL WFG525S0HV0 Range had gas smell coming from it . Found there was a gas leak between the regulator and pipe . Removed pipe . Cleaned and added pipe dope . Tested unit for leaks . Found no leaks . Tested good .

Near Broadmoor Trail, Fairport, NY 14450
Dave F.

Dave F.

WASHER WHIRLPOOL WFW9500TC01 Customer meant cancel call

Near Creek St, Rochester, NY 14625
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Found a sock sitting on top of pump in outer basket causing poor drain and no spin. Removed sock and the washer tested good

Near Elmcrest Rise, West Henrietta, NY 14586
Gary T.

Gary T.

WASHER MAYTAG MVWX655DW1 "Water line was frozen, unit is working now, changes service call only"

Near Sudbury Dr, Rochester, NY 14624
Steve M.

Steve M.

RANGE WHIRLPOOL WFE505W0HB0 Found no power to oven. l2 side has no power but l1 side of block has 120. The customer is going to seek an electrician.

Near Kendall Rd, Nunda, NY 14517
Dave F.

Dave F.

WASHER MAYTAG MVWC565FW0 No water to washer . Found that the pipes were frozen . Defrosted pipes . Water is now flowing into washer . Tested good

Near Clover Meadow Ln, Farmington, NY 14425
Evan E.

Evan E.

WASHER WHIRLPOOL LSQ7030LQ0 Customer stated unit would not spin and was producing grinding noise. Upon inspection discovered motor coupler had broken on transmission side causing unit not to spin or drain. Replaced motor coupler Ran test cycle Unit tested good ; used 1 285753A (COUPLING) from stock

Near Winton Rd N, Rochester, NY 14610
Gary T.

Gary T.

WASHER AMANA NTW4605EW0 Repaired blocked drain pump causing slow drain.

Near Meadow Farm S, North Chili, NY 14514
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7500GW0 "Sr#7724112782 called manufacturer tech line for white residue on clothes. The want 2 tablespoons of soap. Dilute fabric softener. Cycle selections, loading and detergent amount is key. Added customers afresh and cleaned washer. Recommend to wash another cycle with no clothes and no soap after clean cycle. Customer refused to pay since there was no functional repair."

Near Hidden Springs Dr, Pittsford, NY 14534
Dave F.

Dave F.

WASHER MAYTAG MVWC465HW2 Gearcase leaking oil . Replaced gearcase . Calibrated and ran in auto diagnostics. Washer tested good .

Near Magog Rd, Macedon, NY 14502
Steve M.

Steve M.

DISHWASHER WHIRLPOOL ADB1400AGS1 Customer complained of a leak from door of dishwasher. Found water damage to cabinets near dishwasher. Took pics. The dishwasher did not leak for me during testing. Replaced door gasket to be thorough. ; used 1 W10300924V (GASKET) from stock

Near Overland Trail, West Henrietta, NY 14586
Gary T.

Gary T.

HOOD VENT KITCHENAID KXU2830YSS0 "Received wrong part, doing parts research per call to whirlpool, Reordering parts when we find out more information. Called customer and left a message; schdld next appmnt for 2/14 THU !"

Near Big Ridge Rd, Spencerport, NY 14559
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer is not available this week and asked me to set up a call for next week.; schdld next appmnt for 2/12 TUE !

Near Pearl St, Rochester, NY 14607
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Replacing water valve due to units original valve cracking at solenoid on hot water side.Replaced valve Test valve manually Ran test cycle Unit tested good

Near Stoney Creek Run, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WFW75HEFW0 Replacing ACU and wiring harness due to unit running cycle then displaying error code.Replaced harness Replaced ACU Ran full normal cycle while in store Unit progressed through cycle as it should and finished cycle Checked for codes No codes present Unit tested good

Near 5 Mile Line Road, Webster, NY 14580
Evan E.

Evan E.

MICROWAVE GE JVM1660BB005 Customer stated unit was not heating .Upon inspection discovered magnetron was failing checked thermal fuse. Fuse tested goodQuoted customer to replace magnetron WB27X10017 (magnetron) $230.00Labor :$74.90S/c fee : $89.95S&H : $ 11.11Total : $405.86Customer does not want to proceed at this time due to cost of repair.Collecting service call fee

Near Atlantic Ave, Walworth, NY 14568
Gary T.

Gary T.

MICROWAVE WHIRLPOOL WMH73521CS4 "Replaced open fuses, warped interlocks and fused interlock switches. Causing microwave to blow fuses and trip breaker."

Near Crescent Pkwy, Caledonia, NY 14423
Gary T.

Gary T.

DISHWASHER KENMORE 665.160344 Customer is buying a new unit.; dspstn on spec-tagged invntry: 1 WPW10757217 MOTOR-PUMP

Near Kimberly Anne Dr, Rochester, NY 14606
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS315SDHW Unit was a samsung wrongly marked in.

Near Marketplace Dr, Rochester, NY 14623
Gary T.

Gary T.

WASHER MAYTAG MVWB765FW3 "Ran diagnostics, no hot water, repaired hot watervalve inlet connector."

Near Marketplace Dr, Rochester, NY 14623
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Repaired jammed ice door paddle not allowing ice to come out.

Near Mertensia Ln, Henrietta, NY 14467
Gary T.

Gary T.

OVEN JENN AIR JJW2830WB00 Replaced upper blower that was running under speed and causing an error code.

Near Chestnut Crescent, Rochester, NY 14624
Dave F.

Dave F.

WASHER MAYTAG MVWC565FW0 Replaced user interface panel due to no start button . Calibrated and Tested unit tested good .

Near Stoddard Dr, Henrietta, NY 14467
Dave F.

Dave F.

RANGE KITCHENAID KGCT305XW2 Replaced ignitor switches due to staying on . Tested unit . Tested good .

Near Elatia Cir, Pittsford, NY 14534
Dave F.

Dave F.

DISHWASHER KITCHENAID KDTM404EBS1 Dishwasher dispenser not opening . Tested in auto diagnostics dispenser dint work . Called new leaf Auth code NLAC10076837 . Replaced dispenser tested unit in auto diagnostics. Tested good . ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER

Near W Brook Rd, Pittsford, NY 14534
David L.

David L.

WASHER MAYTAG MAT10PDAAL Transmission ceased causing belts to break. Replaced transmission and belts. Unit testing good. ; ordrng 1 12112425 (belt set-maytag)

Near Lake Ave, Rochester, NY 14612
Dave F.

Dave F.

REFRIGERATOR GE GSH22JFXABB Replaced icemaker due to no operation. Refrigerator called for water . Tested unit tested good .

Near Oliver St, Rochester, NY 14607
David L.

David L.

REFRIGERATOR KITCHENAID KRMF606ESS01 Unit is not making ice intermittently. Found open vent thermistor located in the ice box. Ordering thermistor. Also ordering the control.; ordrng 1 W10646867 (vent) and 1 WPW10675033 (cntrl-elec)

Near Maple Center Rd, Hilton, NY 14468
David L.

David L.

COMPACTOR BOSCH JGCHYVHIJ Picked up part

Near Lake Ave, Rochester, NY 14612
David L.

David L.

WASHER AMANA NFW7300WW00 Customer no longer wanted service.

Near Benton St, Rochester, NY 14620
David L.

David L.

DRYER MAYTAG MED5500FC Replaced top and side due to cosmetic damage. Charlotte supplied parts.

Near Locust Hill Dr, Rochester, NY 14618
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW0 Found washplate is stripped. Ordering hub and wash plate; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)

Near Co Rd 6, Geneva, NY 14456
David L.

David L.

REFRIGERATOR KITCHENAID KFXS25RYMS4 The ice maker is not longer energizing the water valve. Replaced ice maker. Unit cycled and filled

Near Lake Rd, Webster, NY 14580
Dave F.

Dave F.

RANGE WHIRLPOOL WFG525S0HV Rescheduled appointment ; schdld next appmnt for 2/6 WED !

Near Broadmoor Trail, Fairport, NY 14450
David L.

David L.

RANGE KITCHENAID KGRS303BSS1 "Replaced bake igniter, burner and harness due to intermittent temperature loss. Unit testing good.; dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR"

Near Jefreelind Dr, Rochester, NY 14616
David L.

David L.

WASHER WHIRLPOOL WFW75HEFW0 Replaced torn bellows due to leak.

Near Burritt Rd, Hilton, NY 14468
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WMH31017HZ0 Found diode is shorted and unit only pulling 5 amps. Orderind diode. Ordering cap and mag just in case; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE)

Near Hillcrest Ave, Geneva, NY 14456
Steve M.

Steve M.

REFRIGERATOR GE GTR15BBRFRWW Replaced evaporator fan motor for open motor. The refrigerator tested good.

Near Bristol St, Canandaigua, NY 14424
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4800BQ1 Customer compliance of water leaking during fill. Tested the water valve and it did not leak. The hoses are good. It washed and drained with no problems. Filled on large load and it worked as expected. The customer was using tide soap that is not HE. Found the drain was backing up into shower and flooding the floor. Customer is going to fix drain.

Near Kashong Rd, Geneva, NY 14456
Gary T.

Gary T.

RANGE AMANA AGR5330BAW3 "Eplaced cracked gas lines that went to burner heads, they were leaking gas."

Near Parkway, North Chili, NY 14514
Evan E.

Evan E.

DISHWASHER KITCHENAID KDTE254ESS2 Customer stated unit was full of water and was unable to drain. Attempted to run drain cycle. Removed drain pump to inspect Discovered impeller inside pump was failing to turn causing water not to pump out of machine. Replaced pump Ran test cycle Unit draining as it should Unit tested good

Near Pine View Dr, Walworth, NY 14568
Evan E.

Evan E.

DRYER WHIRLPOOL WED8500DR1 Customer stated clothes are coming out wet. Upon inspection discovered unit was not receiving 240v Reset breakerRan test cycle Unit is now heating .Suggesting customer has breaker replaced.Unit tested good

Near Immel St, Rochester, NY 14606
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 -6 degrees in freezer. 29 degrees in fresh food section. adjusted thermostat bulb. Found gaps where cabinet meets liner. Caulked gaps. Customer is going to monitor.

Near Castle St, Geneva, NY 14456
Dave F.

Dave F.

WASHER WHIRLPOOL WTW5000DW2 Found error codes F8E3 long fill and F7E5 shift fault . Tested water valves tested good . Washer has a good flow of water . Checked shifter ohms . Shift tested good . Looked underneath washer found some oil on the pulley causing the belt to slip and fail going into spin . . Cleaned oil off pulleys . Calibrated machine. Tested unit in auto diagnostics. Tested good .

Near W Main Rd, Lima, NY 14485
David L.

David L.

DRYER WHIRLPOOL WGD75HEFW0 Re tightened motor mount that was vibrating and causing noise. Unit is much more quiet now.

Near Hillside Dr, Hilton, NY 14468
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDF330PAHB1 Replaced pump for not draining. The dishwasher tested good.

Near Co Rd 23, Phelps, NY 14532
Evan E.

Evan E.

DRYER AMANA NGD4655EW2 Customer stated unit was experiencing long dry times. Upon inspection discovered right side connection for gas coils was unseated and not making contact with coil.Reseated coil Ran test cycle Watched unit cycle flame on and off multiple times.Unit tested good Autho code: AIS86ISEPL1

Near Ontario View St, Rochester, NY 14617
Steve M.

Steve M.

DRYER MAYTAG MEDX655DW1 "Found element was shorted and heating all the time and white thermal fuse was blown. Replaced both and the dryer tested good. ; used 1 279838 (ELEMENT), and 1 WP3392519 (FUSE-THERMAL) from stock"

Near W Jackson St, Palmyra, NY 14522
Steve M.

Steve M.

WASHER WHIRLPOOL WTW5000DW0 Drain was stuck on and washer would not run. Customer is using powder all natural soap. Found a lot of soap residue. Filled washer and drained until it reset. Customer is going to clean with afresh.

Near Hosey Rd, Shortsville, NY 14548
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 Complaint noisy operation. Plugged in refrigerator and let it run . Unit is cooling and the compressor is nice and quiet . Both the evaporator fan and condenser fan are working . Refrigerator is working as expected .

Near Recreation Dr, Canandaigua, NY 14424
Dave F.

Dave F.

WASHER MAYTAG MVWX655DW1 Replaced belt due to being torn . Ran washer in calibration and in auto diagnostics. Washer Tested good.

Near NY-65, Bloomfield, NY 14469
Steve M.

Steve M.

WASHER CROSLEY VAW3584GW1 The agitator had come loose. Customer had reinstalled. Removed agitator bolt and added lock light and fastened agitator. The washer tested good.

Near N Elizabeth St, Dansville, NY 14437
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Right door settled After customer added weight to door .Adjusted bottom door hinge to level the door .tested refrigerator door tested good .

Near Pebble Hill Rd, Fairport, NY 14450
David L.

David L.

DRYER MAYTAG MGDB755DW3 "Thumping noise caused by rollers making contact with high points on the drum. Filed down the high points, unit testing good."

Near Orchard Park Blvd, Rochester, NY 14609
Dave F.

Dave F.

DRYER WHIRLPOOL MEDC465HW0 Dryer having long dry times . Dryer is putting out good heat. Used dryer vent tester . Vent tested poor for electric dryer . Recommend having dryer vents cleaned and or replaced .

Near Little Acorn Cir, Pittsford, NY 14534
David L.

David L.

DISHWASHER KITCHENAID KUDE70FXSS1 Upper tracks have separated at the weld. Replaced upper tracks using s22916; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK

Near Windemere Rd, Rochester, NY 14610
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 "Fresh food and freezer section are warm. No frost on evaporator. Replaced evaporator & charged system. Unit testing good.S-Code: S71233; dspstn on spec-tagged invntry: 1 W10917531 EVAPORATOR , used 2 WPW10143759 (DRIER-UV DYE) from stock"

Near Chigwell Ln S, Webster, NY 14580
David L.

David L.

WASHER WHIRLPOOL WFW85HEFW1 "Washer making loud noise during spin. Bolt on rotor was loose. Tightened bolt, unit testing good."

Near Indian Spring Ln, Rochester, NY 14618
Steve M.

Steve M.

50#IM 15" FS WHIRLPOOL GI15NDXZS2 Replaced recirculating and drain pump for shorted pump. The ice machine tested good.

Near School St, Victor, NY 14564
Evan E.

Evan E.

DISHWASHER GE GLDA696MSS Customer stated unit's door will not shut Door will not latch due to door strike being bent causing unit not to catch on strike Ordering strike ; ordrng 1 WD13X10035 (door strike)

Near Rivers Run, Rochester, NY 14623
Steve M.

Steve M.

WASHER WHIRLPOOL WET4027EW1 Removed agitator and pulled out clothing that was such under it. Reinstalled and added lock tight to secure agitator.

Near Ranney Dr, Fairport, NY 14450
Steve M.

Steve M.

MICROWAVE WHIRLPOOL WML75011HZ2 "Replaced magnetron, diode and capacitor for no heat. The microwave tested good. ; dspstn on spec-tagged invntry: 1 W10850446 CAPACTR-MG"

Near Winchester Dr, Fairport, NY 14450
Evan E.

Evan E.

DRYER WHIRLPOOL WGD5000DW3 Customer stated that end of signal alert was failing and wrinkle shield would not function intermittently.Buzzer in timer is failing when unit is finishing cycle unit will not alert consumer.Ordering start switch and timer ; ordrng 1 WPW10117655 (relay-pts) and 1 WPW10185992 (timer)

Near Putting Green Ln, Penfield, NY 14526
Dave F.

Dave F.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Adjusters on top rack broken . Also the track stops have fallen off and broken and need to be replaced . Ordering new adjusters W10712395 and stops WPW10508950 .kick plate is missing screws dishwasher is loud .never had screws from installation. Ordering screws WP302868 ; ordrng 1 W10712395 (adjuster) and 2 WP302868 (screw)s and 2 WPW10508950 (STOP)s

Near Dalton Dr, Farmington, NY 14425
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFC302EPA00 Added leveling legs that were missing. The refrigerator tested good.

Near Stuyvesant Rd, Pittsford, NY 14534
Dave F.

Dave F.

OVEN KITCHENAID KEMC377KSS05 Glass on the outside of the door is broken . Ordering new stainless glass door WP4452315 . Customer is going to contact whirlpool. Customer thought they were going to cover the entire job . ; ordrng 1 WP4452315 (glass-door)

Near Amber Hill Dr, Pittsford, NY 14534
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRS325FDAB02 Replaced defrost ADC that wasn't defrosting the fridge.

Near Pearwood Rd, Rochester, NY 14624
Gary T.

Gary T.

RANGE KITCHENAID KSGB900ESS2 "Oven bottom is warping and making a banging noise during preheat, ordering bottom.; ordrng 1 WPW10211368 (bottm-oven)"

Near Southwind Way, Rochester, NY 14624
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Called tech line jk SR#7724062322 JK advised against putting the evap in. (same as last SR per jk, notes for unrepairable in same file) unit is unrepairable. Called cottage grove and advised ally to call the customer service line and see what they can do per tech line."

Near Cottage Grove Cir, North Chili, NY 14514
Gary T.

Gary T.

DRYER MAYTAG PYE4500AYW "Unit needs an idler pully, ordering part; ordrng 1 WP31001344 (pulley- id)"

Near Sequoia Dr, Rochester, NY 14624
David L.

David L.

WASHER WHIRLPOOL CAE2745FQ0 Replaced broken agitator . 24 month part warranty. Labor is no longer covered.

Near Lehigh Station Rd, Henrietta, NY 14467
Evan E.

Evan E.

DISHWASHER GE PDT825SGJ0BB Customer stated door was falling down. Upon inspection discovered hinge had come unseated causing units door to fall.Insulation was binding hinge causing it not to shut correctly Trimmed insulation near hinge Reseated hinge Door tested good Ran unit to inspect for leaks could not find leak anywhere Unit tested good

Near Snowberry Cir, Penfield, NY 14526
Evan E.

Evan E.

RANGE FRIGIDAIRE FGGF3047TFA Installing griddle due to unit missing griddle when unit was delivered. Replaced griddle Unit tested good

Near East Ridge Road, Rochester, NY 14621
David L.

David L.

WASHER FRIGIDAIRE FAFS4474LW0 Replaced stuck drain pump . Unit tested good

Near Roslyn St, Rochester, NY 14619
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFC704FPS00 Found no water coming to ice maker. The valve is buzzing but no water. Ordering fill tube heater and water valve. ; rqstng P&A on 1 W10873098 (valve) and 1 W11230096 (FILL TUBE HEATER)

Near Stonebridge Crescent, Fairport, NY 14450
Evan E.

Evan E.

OVEN GE JK955B0F4BB Customer stated unit would lock lower oven when running both ovens at 450 degrees for long amount of time. Suspecting that temp sensor is failing to regulate temp when unit is hitting certain degree marker control thinks oven is in self clean mode.Ordering temp sensorLabor due at time of repair $74.90; ordrng 1 WB21X22134 (sensor asm)

Near Nevele Creek, Penfield, NY 14526
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF560SEYW05 "Watervalve is not sending water to the icemaker, unit needs a watervalve. Charged service call, quoted 74.90 labor plus water valve that is used.; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"

Near Miramar Rd, Rochester, NY 14624
Gary T.

Gary T.

WASHER WHIRLPOOL CAE2795FQ0 Replacing control that will not go into diagnostic and isn't accepting commands.; ordrng 1 W11188527 (CONTROL)

Near East Ave, Hilton, NY 14468
Dave F.

Dave F.

OVEN FRIGIDAIRE PLEB30T8CCB Bake element not turning on but the broiler was turning on . Oven needs new control for top oven . Ordering new control 318022002.; ordrng 1 318022002 (relay board)

Near Bronson Hill Rd, Avon, NY 14414
David L.

David L.

DISHWASHER KENMORE 665.1389K801 Machine not heating. Heating element is cracked. Ordering part.269.06; ordrng 1 W10518394 (heater)

Near Laney Rd, Rochester, NY 14620
David L.

David L.

DRYER GE DBXR463EG0WW Console is broken. Console and knob must be replaced. Ordering parts.; ordrng 1 WE01X20378 (control knob white a) and 1 WE19M1490 (back. asm.)

Near Columbia Ave, Rochester, NY 14608
David L.

David L.

REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Water valve is leaking through the ice maker fill tube. Ordering water valve. Total is 150.30; ordrng 1 W10822681 (valve-inlt)

Near Laney Rd, Rochester, NY 14620
Evan E.

Evan E.

DRYER WHIRLPOOL LER6636PW0 Customer stated unit was not heating.Upon inspection discovered that coil inside heater snapped causing heater to fail.Replaced heater Custer also wanted new vent installed.Installed new vent Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 279816 CUTOFF-THERMAL and 1 279838 ELEMENT

Near Cedarwood Terrace, Rochester, NY 14609
Gary T.

Gary T.

FREEZER WHIRLPOOL WRX986SIHV00 Replaced drawer at the front panel kept falling off of top freezer drawer

Near Arborway Ln, Rochester, NY 14612
Gary T.

Gary T.

DISHWASHER KITCHENAID KDFE104HBL0 "Replaced sump assy that wasn't running or washing the dishes, advised customer to rerouted drain from basement to under sink improper drain setup causing water to run out.; dspstn on spec-tagged invntry: 1 W11085683 PUMP&MOTOR"

Near Whittier Rd, Spencerport, NY 14559
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4955HW1 "No response from control, power to control, ordering control; ordrng 1 W11230135 (CONTROL)"

Near S Holley Rd, Holley, NY 14470
Evan E.

Evan E.

WASHER WHIRLPOOL WFW9600TW01 Customer stated unit was leaking water from front of machine.Upon inspection discovered bellow had come detached from inner tub causing water to pour directly from bottom of bellow Reinstalled bellow Ran test cycle Unit tested good

Near Thackery Rd, Rochester, NY 14610
Evan E.

Evan E.

MICROWAVE WHIRLPOOL WMH53521HZ3 Repacling console due to console on unit being delivered with scratches on keypad.Replaced consoleTested unit Unit tested good

Near Duxbury Rd, Rochester, NY 14626
Evan E.

Evan E.

WASHER WHIRLPOOL WTW6800WW1 Installing hinge due to old hinge rusting causing door to fall Replaced hinge Unit tested good

Near N Country Club Dr, Rochester, NY 14618
Evan E.

Evan E.

DRYER WHIRLPOOL WGD5840SW0 Unit was squealing after repair. Rollers were sticking causing squeal Cleaned roller shaftsCleaned rollers Ran test cycle Unit tested good

Near Barton St, Rochester, NY 14611
Evan E.

Evan E.

WASHER WHIRLPOOL WTW6800WW1 Installing hinge due to old hinge rusting causing door to fall Replaced hinge Unit tested good

Near N Country Club Dr, Rochester, NY 14618
Evan E.

Evan E.

DRYER WHIRLPOOL WGD4850HW0 Customer stated unit was producing noise while drum is spinning.Upon inspection discovered rollers were causing noise Replaced rollersRan test cycle Unit tested good ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock

Near Kings Gate N, Rochester, NY 14617
Evan E.

Evan E.

WASHER AMANA NTW4516FW2 Customer stated clothes are coming out wet at end of cycle .Checked for error codes Unit displaying f9e1 (long drain) error code Attempted to run test cycle Unit would not drain Inspected drain pump Discovered plug for pump had Become disconnected causing pump not to run Reseated connection tested pump Unit tested good

Near Columbia Ave, Rochester, NY 14608
Evan E.

Evan E.

DRYER WHIRLPOOL WGD5840SW0 "Customer stated unit was not heating or spinning. Upon inspection discovered motor was seized was unable to turn drum. Blower wheel had also cracked and belt had torn Replaced motor replaced blower wheel Ran test cycle Gas coils were failing once unit was running Replaced gas coils Replaced belt Ran test cycle Unit tested good ; used 1 279834 (COIL KIT), 1 297827 (MOTOR ), 1 341241 (BELT), and 1 WP694089 (BLOWER) from stock"

Near Barton St, Rochester, NY 14611
Evan E.

Evan E.

DRYER MAYTAG MGD8200FW Customer stated unit was producing rattling noise.Upon inspection discovered rattling was coming from blower housing.Attempted to stop rattling by using piece of insulation underneath blowerRan test cycle after insulation was installed Unit is still producing noise but not as loud Customer is going to contact maytag seeking authorization.Unit tested good

Near New London Rd, Pittsford, NY 14534
Evan E.

Evan E.

RANGE WHIRLPOOL WFG525S0HV0 "Customer stated they could smell gas while running bake cycle.Ran test bake cycle Could smell gas in drawer area of unit.Suspecting unit is leaking from regulator Ordering regulator ; ordrng 1 WPW10602001 (valve-gas), dspstn on spec-tagged invntry: 1 WP9758079 IGNTR-OVEN"

Near Cherry Blossom Ln, Webster, NY 14580
Evan E.

Evan E.

WASHER WHIRLPOOL WTW5000DW2 Customer stated unit was leaking water from back of machine.Upon inspection discovered water was leaking from hot side of valve solenoid had cracked causing water to spray out of back.Ordering water valve ; ordrng 1 W11210459 (VALVE)

Near Stoney Creek Run, Webster, NY 14580
Evan E.

Evan E.

DISHWASHER WHIRLPOOL GU3600XTVY2 Replacing drain hose due to hose having hole in it causing unit to leak while draining. Replaced hose Ran test cycle Unit tested good

Near S Goodman St, Rochester, NY 14620
Dave F.

Dave F.

DRYER WHIRLPOOL WED92HEFW0 Replaced thermistor and thermostat due to dryer not heating . Tested dryer after repair . Tested good .

Near Pilgrim Pass, Victor, NY 14564
Evan E.

Evan E.

OVEN KITCHENAID KODE507EBL02 Customer stated unit was not at correct temperature when attempt to bake items in upper or lower oven. Ran preheat for both ovens Both upper and lower ovens were off by 10 degrees Calibrated unit up 10 degrees in both ovens Ran test preheat again Upper and lower oven are maintaining temperature at 350 degrees Unit tested good

Near Taylor's Rise, Rochester, NY 14618
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL WRS325FDAB02 Replaced icemaker due to leaking . Tested icemaker .tested good .

Near Sweets Corners Rd, Penfield, NY 14526
Evan E.

Evan E.

RANGE MAYTAG MGR8880AS1 Customer is experiencing issue with bottom burner lighting consistently. Referring to service pointer W10702913A for updated burner kit and wiring harness.Ordering burner kit

Near Crawford St, Rochester, NY 14620
Dave F.

Dave F.

DRYER MAYTAG MEDC215EW1 Dryer switch on dryer is bad .dryer keeps running after door is open . Replaced door switch and tested dryer . Tested good .

Near New Wickham Dr, Penfield, NY 14526
Steve M.

Steve M.

DISHWASHER WHIRLPOOL KUDS30IXSS1 Customer is complaining of the dishwasher randomly turning off. Tested dishwasher and found the user interface shut itself off after about ten minutes of running. quoted customer. ; rqstng P&A on 1 WPW10500175 (panel-cntl)

Near Torrington Dr, Rochester, NY 14618
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced all the controls for intermittently turning off. The refrigerator is working as expected. The customer is going to monitor.

Near Harvest Walk, Webster, NY 14580
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Found the evaporator was full of Frost and ice. Removed Frost and ice. Caulked liner to prevent warm air from entering FF section. Moved evaporator line that were touching. Moved thermistor to proper position. Fastened cover.

Near Dewey Ave, Fairport, NY 14450
Dave F.

Dave F.

MW-HOOD COMBO WHIRLPOOL WMH31017HZ0 "Microwave is not heating . Microwave is brand new and is installed in a house that is just being built .. Just installed and is dead on arrival . Microwave needs new magnetron and diode . Customer is going to talk to customer service about getting a replacement due to being brand new . ; rqstng P&A on 1 W10754299 (magnetron) and 1 W10886077 (diode), dspstn on spec-tagged invntry: 1 W10216360 MAGNETORN"

Near Aden,
David L.

David L.

DRYER MAYTAG MGDB835DW4 "Tested flame sensor, no continuity. Replaced flame sensor unit testing good."

Near Dorothy Ave, Rochester, NY 14615
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Customer was complaining of vibrating noises. added some foam to condensor. Lowered legs to stabilize. The customer is found to monitor.

Near Park Cir Dr, Fairport, NY 14450
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Ice maker motor is not operating due to an open motor. Replaced the icemaker and tested; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

Near N Creek Crossing, Rochester, NY 14612
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Found a piece of the filter housing was not attached causing the filter to be stuck inside housing. Ordering housing ; schdld next appmnt for 2/7 THU 8-12

Near Rodney Ln, Rochester, NY 14625
Steve M.

Steve M.

RANGE JENN AIR JDS9860CDB00 Replaced blower motor for open winding in high fan. The blower tested good.

Near Poplar St, Macedon, NY 14502
Dave F.

Dave F.

REFRIGERATOR WHIRLPOOL ET1FTTXKQ02 Drain in freezer was plugged which caused the freezer to build up with ice and was then leaking inside of the fresh food section . Defrosted freezer . Cleared drain . Refrigerator is good .

Near Sunnyside Dr, Rochester, NY 14623
David L.

David L.

WASHER WHIRLPOOL WTW4816FW2 Internal drain hose is cracked. Must be replaced.; ordrng 1 W10899966 (tub to pump hose)

Near W Ridge Rd, Rochester, NY 14626
Dave F.

Dave F.

DRYER MAYTAG MGD6000XW0 Found blower housing full of lint causing loud noises . Removed lint from housing and cleaned the inside of the dryer . Tested dryer tested good .

Near W Cavalier Rd, Scottsville, NY 14546
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Replaced compressor for compressor for shutting itself off after a couple minutes of running. The refrigerator tested good. ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

Near Eagan Blvd, Rochester, NY 14623
David L.

David L.

FREEZER WHIRLPOOL WZF34X20DW01 Unit not freezing and compressor is running loud. Replacing evap and compressor. ; ordrng 1 W10750851 (compressor) and 1 W10858281 (evaporator)

Near Holley Byron Rd, Holley, NY 14470
David L.

David L.

REFRIGERATOR WHIRLPOOL WRT106TFDT01 Unit is not cooling due to a low side leak. Ordering evaporator. Parts covered per KB customer retention. ; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)

Near Hickory Manor Dr, Rochester, NY 14606
David L.

David L.

REFRIGERATOR MAYTAG MSC21C6MFZ00 Damper is making intermittent noise. Ordering damper.; ordrng 1 W11236851 (DAMPER)

Near Ontario, NY 14519
Dave F.

Dave F.

DISHWASHER MAYTAG MDB8959SFZ4 Upper dish rack rails were corroded and had broken . Replaced rails due to service pointer s22916 . Tested dishwasher after replacement. Tested good .

Near Mill Rd, Fairport, NY 14450
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRT318FZDB01 Replaced control board for persistent frosting of evaporator. Found the liner is melted by the light bulb. Possible door being left open. The light is turning off when door is closed.

Near Hammocks Dr, Fairport, NY 14450
David L.

David L.

REFRIGERATOR KITCHENAID KBBR206ESS00 Bail arm on ice maker broke off. LED lights in fridge and freezer malfunctioning. Ordering inverter and new LEDS.; ordrng 1 W10640411 (invrtr-box) and 2 W10908166 (module)s and 2 W10908166 (module)s

Near Widgedon Landing, Hilton, NY 14468
Evan E.

Evan E.

WASHER WHIRLPOOL WTW4616FW2 Customer stated unit was leaking water and tub was missing piece from inside.Upon inspection discovered that water was leaking from hot water side of valve specifically the solenoid Inspected tub for missing piece Unit is not missing any piece around tub area Ordering water valve Returning Sat 2/1; ordrng 1 W11210459 (VALVE)

Near Traymore Rd, Rochester, NY 14609
Evan E.

Evan E.

DRYER MAYTAG MGDB835DW4 Ordered incorrect part. Reordering strike ; ordrng 1 W11163826 (STRIKE)

Near Rahway Ln, Rochester, NY 14606
David L.

David L.

DISHWASHER WHIRLPOOL WDT910SAYH1 Unit is leaking significantly from the diverted seal on the sump. Water has soaked the subfloor. Not damage to finished kitchen floor but water had dropped onto the basement; ordrng 1 WPW10482482 (pump&motor)

Near Aviamore Dr, Hilton, NY 14468
David L.

David L.

REFRIGERATOR WHIRLPOOL WRF560SEYB05 Right hand door liner is broken preprint the door from closing properly. Ordering right hand door. WIM6L00EPL1; ordrng 1 LW10413518 (dor-fip bl)

Near Raintree Ln, Hilton, NY 14468
David L.

David L.

WASHER MAYTAG MVWC465HW2 Reset control board. Customer monitor. Will call customer later in the day to see if the unit was able to complete the cycle we started. ; O-emld tckt

Near Moul Rd, Hilton, NY 14468
Gary T.

Gary T.

REFRIGERATOR FRIGIDAIRE FFHB2740PS1 "Unit has same communication error code, ordering both boards ui and control, advised customer that if this does not fix the issue that there is an wiring harness issue and this is a non replaceable part.; ordrng 1 242058248 (user interface) and 1 242115285 (board-main power)"

Near Yolanda Dr, Rochester, NY 14624
David L.

David L.

RANGE KITCHENAID KGRS303BSS1 "Unit is intermittently loosing temperature during bake due to poor grounding of the bake burner. Ordering bake harness, ignitor, and burner; rqstng P&A on 1 W10700720 (burnr-oven) and 1 WPW10701462 (harns-wire), dspstn on spec-tagged invntry: 1 WPW10324262 IGNITOR"

Near Jefreelind Dr, Rochester, NY 14616
David L.

David L.

WASHER MAYTAG MVWC465HW2 Reset control board. Customer monitor. Will call customer later in the day to see if the unit was able to complete the cycle we started. ; O-emld tckt

Near Moul Rd, Hilton, NY 14468
Gary T.

Gary T.

RANGE WHIRLPOOL WGG745S0FS Ordering door glass assy both doors; ordrng 1 W10677228 (glass-door) and 1 W10677248 (glass-door) and 1 W10877566 (glass-door)

Near Owens Rd, Brockport, NY 14420
Gary T.

Gary T.

WASHER WHIRLPOOL WTW7500GW2 Unit has a broken strut ordering strut kit; ordrng 1 W11130359 (suspension)

Near Owens Rd, Brockport, NY 14420
Gary T.

Gary T.

WASHER WHIRLPOOL WTW5000DW1 "Replaced lid switch that was not latching, replacing control that intermittently powers Down on its own.; rqstng P&A on 1 W11116590 (cntrl-elec), used 1 W10838613 (LOCK-LID) from stock"

Near Gillett Rd, Rochester, NY 14624
Dave F.

Dave F.

WASHER WHIRLPOOL WFW75HEFW0 Washer making grinding noise while tub is spinning . Found the rotor is rubbing against the stator motor . Called techline SR 7724064524 he suggested replaced the rotor and stator motor . Ordering rotor and motor . ; ordrng 1 W10870751 (stator) and 2 W11253212 (ROTOR BOLT)s and 1 WPW10544980 (rotor)

Near Deep Run Cove, Canandaigua, NY 14424
Evan E.

Evan E.

WASHER WHIRLPOOL WFW92HEFW0 Replacing control board due to unit not spinning out correctly unit is detecting unit unbalanced load.Replaced control Ran diagnostic cycle Unit tested good

Near Independence Dr, Webster, NY 14580
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Fridge is at 27 degrees, freezer is -5. Called tech line sr#7724062322 Block 50% of the return vents off per tech line to stop over cooling in fridge section.."

Near Cottage Grove Cir, North Chili, NY 14514
Steve M.

Steve M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Found the fresh food evaporator full of frost. Removed all frost. Moved thermistor to proper position. Separated evaporator lines that were touching. Caulked the liner to prevent warm air from entering desk for section. Tested in test for and the rkv valve is working as expected. Customs complained of frost forming on right side of freezer door. Found a small chunk of ice. Removed ice and customer is going to monitor.

Near Old Country Ln, Fairport, NY 14450
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer having frozen food issuesCalled tech line SR#7724067898, tech line recommended to replace seals in the icemaker assy.; ordrng 1 W10295078 (cover)"

Near Pearl St, Rochester, NY 14607
Steve M.

Steve M.

OVEN KITCHENAID KODE500EBS04 Sr#7724064549 replaced dopr liner and put our glass back on from previous visit. Adjusted the liner to the glass for left and right side not lining up. The door tested good and customer satisfied.

Near Periwinkle Dr, Fairport, NY 14450
Steve M.

Steve M.

WASHER MAYTAG MVWX500XW2 Found the pulley came lose removed but and added lock tight. Reinstalled and the washer tested good. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11035747 GEARCASE

Near Shannon Glen, Fairport, NY 14450
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4816FW2 Tested washer. Found long fill error. Tested water valve and both hot and cold valves worked as expected. Calibrated washer it tested good.

Near Hogan Rd, Webster, NY 14580
Dave F.

Dave F.

WASHER MAYTAG MVWC200XW2 Washer drain hose has been rubbing against the wall and causing a flat spot on hose which then is now leaking and not draining correctly causing the washer to bang around while there is wet clothes . Ordering new hose W11244231. Customer paid in full .; ordrng 1 W11244231 (DRAIN HOSE)

Near Martin Rd, Lima, NY 14485
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found the icemaker did not respond during diagnostics. Replaced Icemaker and it filled with water since it was still in diagnostics. The icemaker tested good.

Near Cloister Ln, Webster, NY 14580
David L.

David L.

DISHWASHER KITCHENAID KDTE404DSS0 Machine was installed improperly causing a leak. Adjusted and leveled the unit. Testing good.

Near Torrey Pine Dr, Rochester, NY 14612
David L.

David L.

WASHER MAYTAG MVWB766FW0 Unit was loud during spin cycle. Replaced gear case. Unit testing good.; dspstn on spec-tagged invntry: 1 W10811956 GEARCASE

Near Hardwood Ln, Rochester, NY 14616
David L.

David L.

DISHWASHER WHIRLPOOL WDF520PADB7 Replaced spray arms. Unit testing good.

Near Florence Ave, Rochester, NY 14616
David L.

David L.

REFRIGERATOR GE N/A12345 "Unit was not in failed state upon arrival. Could not detect cause of failure. Connected unit to power supply, customer monitor.Model number was illegible"

Near Fairbanks St, Rochester, NY 14621
David L.

David L.

DRYER GE GTD65GBSJ2WS "Replaced igniter due to unit not heating. Replaced igniter, unit testing good."

Near Knapp Ave, Rochester, NY 14609
Gary T.

Gary T.

WASHER MAYTAG MVWC465HW2 Repaired loose pully nut on drive pully.

Near Owens Rd, Brockport, NY 14420
Gary T.

Gary T.

WASHER WHIRLPOOL WTW4816FW2 "Ran diagnostics, unit was out of balance, recalibrated and advised sales to advise customers to make sure load is even and not rouse too much soap."

Near Owens Rd, Brockport, NY 14420
Evan E.

Evan E.

WASHER MAYTAG MHW5500FW0 Customer stated door would not lock or unlock intermittently. When unlocking door latch would unlock 2-3. Times before actually unlatching.Was able to replicate issue when starting cycle. Door would lock tech would attempt to unlock door it would click 2-3 times before unlocking.Unit needed latch to be replaced Replaced latch Ran test cycle Tested unit for customerUnit tested good

Near Ridge Rd, Williamson, NY 14589
Gary T.

Gary T.

DISHWASHER WHIRLPOOL GU1500XLT2 Replaced chopper blade assy that was not spinning and was plugged up causing low water flow.; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE and 1 WPW10757217 MOTOR-PUMP

Near Adams St, Brockport, NY 14420
Gary T.

Gary T.

DISHWASHER WHIRLPOOL WDT720PADW2 Replaced week door springs and door latch that were causing the door to pop open

Near Creighton Ln, Rochester, NY 14612
Evan E.

Evan E.

DRYER MAYTAG MGDE300VW1 Replaced upper latch due to door popping open once unit had heated up.Replaced latch Tested latch Unit tested good ; dspstn on spec-tagged invntry: 1 279570 LATCH/STRIKE KIT

Near Hennessey Rd, Ontario, NY 14519
Dave F.

Dave F.

WASHER WHIRLPOOL WFW94HEXW2 Washer has F9E1 long drain error code . Drain pump is working . Could hear it trying to drain water out. Checked filter inside drain pump . Filter was plugged . Removed debris. Tested washer tested good .; dspstn on spec-tagged invntry: 1 WPW10241025 PUMP-WATER

Near Commerce Dr, Avon, NY 14414
Gary T.

Gary T.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced evap assy that was leaking and causing a no cool situation, recharged."

Near W Ridge Rd, Rochester, NY 14615

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