We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Caledonia, NY 14423
Josh Henchen
Job Details: 10/10/2022
"Customer stated washer stopped turning on. Checked and found F6E2,F2E1. Failed to run diagnostic cycle. Ordering Console W11112656 and control board W11400681.; ordrng 1 W11400681 (Control Board) and 1 W11112656 (Console/UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Brockport, NY 14420
Dave L
Job Details: 10/10/2022
Customer states that the unit has not produced ice in 3 weeks. Found ice maker operating. Frost is accumulating in the ice container and dripping from chute. Ordering separator assembly and returning with ice maker; ordrng 1 W11397167 (Separator) and 1 W11423781 (Seoarator)
We serviced a
WHIRLPOOL OVEN
Model WFG775H0HV2
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 10/10/2022
Replaced control and DSI board for repeat F2E1 error code. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ
Near Rochester, NY 14624
Dave L
Job Details: 10/10/2022
The dishwasher will not drain completely because it is plumbed into a 1/2 inch copper line that is restricting the drain water. Recommending having a plumber abandon current drain set up and plumb it into disposal.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Rochester, NY 14624
Ray Benedetto
Job Details: 10/10/2022
"Replaced vent fan, noise eliminated. Verified for heat and power. All operations normal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Canandaigua, NY 14424
Jeremy
Job Details: 10/10/2022
Replaced icemaker for fill tube that keeps freezing up and not making ice. Verified fill and motor function.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Jeremy
Job Details: 10/10/2022
Unit has F2E2 error and will not respond to inputs. All ribbon cables properly secured. Ordering user interface.; ordrng 1 W11478526 (User Interface)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Victor, NY 14564
Jeremy
Job Details: 10/10/2022
Unit was misdiagnosed and needs user interface. Ordering user interface.; ordrng 1 W11478524 (User Interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Victor, NY 14564
Jeremy
Job Details: 10/10/2022
Ice maker motor stuck part way through cycle. Ordering icemaker.; schdld next appmnt for 10/12 WED !
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Webster, NY 14580
James
Job Details: 10/10/2022
"Replaced tub, heater and pump. Tested unit. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11409866 TUB"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Webster, NY 14580
Josh Henchen
Job Details: 10/10/2022
"Customer stated washer wouldnt turn on. 120.3V at outlet, Unit displayed Loc when trying to turn on. Unlocked machine and tested. Washer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Penfield, NY 14526
James
Job Details: 10/10/2022
Customer said they need to cancel
We serviced a
WHIRLPOOL OVEN
Model WFG515S0JB2
Near Rochester, NY 14624
Ray Benedetto
Job Details: 10/10/2022
Wire harness connector incorrect. See picture attached ordering new.; rqstng P&A on 1 W11524034 (Bake/Broil Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS1
Near Victor, NY 14564
Jeremy
Job Details: 10/10/2022
"Unit has F8E4 error code and water was in drip tray. Ran through diagnostic cycle and couldn't find any drips. Used clear glass to view action inside, unit is operating as expected. Explained to customer about proper loading of dishwasher and to make sure tall items are not obstructing spray arm. Advised to use upper rack in raised position."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Rochester, NY 14619
Dave L
Job Details: 10/10/2022
Replaced shorted latch that was preventing the unit from starting. Tested ok. ; used 1 W10810403 (Latch) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Rochester, NY 14617
Andres
Job Details: 10/10/2022
Replaced wiring harness. Put unit back together and tested it. Unit washing/draining properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Rochester, NY 14624
Ray Benedetto
Job Details: 10/10/2022
Replaced separator assembly. Tested integrity with a few ounces of water. No leakage or warm air from channel. Customer concerned about kitchen floor warping from leakage. Has contacted Whirlpool and will receive estimate from contractor. Left part with customer.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rochester, NY 14618
Ray Benedetto
Job Details: 10/10/2022
Replaced sump. Tested with self-diagnostic. All operations normal.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Webster, NY 14580
Andres
Job Details: 10/10/2022
Dropped off new lit screen.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Webster, NY 14580
Andres
Job Details: 10/10/2022
"Installed new ACU. Tested unit on a diagnostic cycle, unit completed cycle successfully. I also started a normal cycle and watched unit sense then move to the wash cycle. Unit is working properly."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Rochester, NY 14619
Dave L
Job Details: 10/10/2022
Door would not stay shut due to bent hinges. Re adjusted hinges until door closure was achieved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/10/2022
Customer put a heavy object on lower right shelf in door. Ten minutes later the door switch beeped as if the door was open. Could not duplicate symptom. Customer will use as normal and monitor.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14626
James
Job Details: 10/10/2022
"Replaced wire harness, capacitor and actuator and tested. Unit shorts control. Found if actuator is manually engaged motor will hum and try to spin. Replaced actuator again and unit calibrated successfully. Tested drain and spin. ; used 2 Wpw10006355 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620H0
Near Rochester, NY 14609
Dave L
Job Details: 10/10/2022
Found hole in bellow causing leak on larger loads. Replaced bellows. Tested ok in diagnostics
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Penfield, NY 14526
Josh Henchen
Job Details: 10/10/2022
"Customer stated dryer stopped working after first load. Checked and found F6E1 cleared and ran diagnostic, functions as expected. Reseeded connections to mcu, Ran load of laundry. Dryer checks good."
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near Webster, NY 14580
Andres
Job Details: 10/10/2022
"Customer stated unit is not heating. I took off bottom panel and checked thermostat, fuse did not have continuaty. I used a jumper wire to bypass fuse and make sure heating element comes on. Element turned on and is working properly. Unit needs new thermostat.; used 1 280148 (Fuse) from stock"
We serviced a
WHIRLPOOL OVEN
Model MGR6600FZ2
Near Penfield, NY 14526
Josh Henchen
Job Details: 10/10/2022
Customer stated oven isn't working. Checked and found flame would come on but go out due to Spark Module. Oven needs new spark Module W11162730.; ordrng 1 W11162730 (Module Spark)
We serviced a
AMANA RANGE
Model ACF3355AS
Near Rochester, NY 14620
Josh Henchen
Job Details: 10/10/2022
Replaced faulty bake ignitor. Range checks good.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/10/2022
"Replaced console and ribbon cable. Verified functionality of bake, broil and burners. All features operating normal."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Palmyra, NY 14522
Jeremy
Job Details: 10/10/2022
Replaced wash arms and sump for poor wash action. Unit tested good.
We serviced a
WHIRLPOOL DRYER
Model MEDZ400TQ1
Near Sodus, NY 14551
Andres
Job Details: 10/10/2022
Replaced ACU. Tested unit on a normal dry cycle. Unit turned on and is working properly.
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/10/2022
Customer ran a load of clothes on the Towels selection. Load finished and all towels were rung out. Checked operation of recirculating pump and it functioned normal in drain and spin step. No mechanical failure. Customer will monitor.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Rochester, NY 14615
Dave L
Job Details: 10/10/2022
Replaced oven door glass and vent trim. Tested ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Henrietta, NY 14467
Ray Benedetto
Job Details: 10/10/2022
"Start button stuck and cannot start cycle. Attempted to adjust button, but it's internally broken. Needs console to repair.; rqstng P&A on 1 W10910626 (Console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pittsford, NY 14534
Jeremy
Job Details: 10/10/2022
"Upper rack adjuster is broken, ordering adjuster kit.; ordrng 1 W10712395 (ADJUSTER)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DWH0
Near Pittsford, NY 14534
Andres
Job Details: 10/10/2022
Installed new pump. I tested unit by starting a normal cycle then draining to hear if pump made any noise. Pump is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Rochester, NY 14618
Jeremy
Job Details: 10/10/2022
"Customer stated fresh food section is warm. Found that evaporator fan motor seized and ice built up behind air tower. Ordering fan motor, air tower and baffle.; ordrng 1 WP2315539 (Evaporator Fan Motor) and 1 W11126274 (Air Tower) and 1 W11206112 (Baffle) and 1 W11026417 (Knob)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Rochester, NY 14612
Dave L
Job Details: 10/10/2022
Control supports would no longer clip into console causing the middle to sag and the control to be comeLoose when used. Replaced console.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rochester, NY 14612
Dave L
Job Details: 10/10/2022
The wash motor has failed. Ordering sump; rqstng P&A on 1 WPW10591570 (Sump)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Camillus, NY 13031
Doug Balcom
Job Details: 10/10/2022
Customer states unit has a loud humming noise. Found wash motor humming. Ordering sump assembly. ; ordrng 1 W11416363 (Sump assembly)
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Cicero, NY 13039
Doug Balcom
Job Details: 10/10/2022
Customer states lt frt burner does not work. Found wire disconnected from infinite switch. Reinstalled wire unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Liverpool, NY 13090
Doug Balcom
Job Details: 10/10/2022
Customer states unit is noisey. Ran diagnostic test no codes. Unit is noisey in agitate. Found gearcase leaking. Ordering gearcase and slider. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Baldwinsville, NY 13027
Doug Balcom
Job Details: 10/10/2022
Replaced heater. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Weedsport, NY 13166
Doug Balcom
Job Details: 10/10/2022
Replaced control. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Phelps, NY 14532
Doug Balcom
Job Details: 10/10/2022
Customer states unit stops mid cycle. Found unit plugged into a GFCI outlet. Ran diagnostic test no codes. Advised customer to have outlet changed to a regular outlet. Unit is operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Auburn, NY 13021
Doug Balcom
Job Details: 10/10/2022
Replaced sump assembly. Ran test cycle no codes. No leaks. Unit is operating as designed.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB750RCC0
Near Rochester, NY 14608
Andres
Job Details: 10/10/2022
"I installed new nuts on heating element. I tested unit and found timer was still not moving. I checked to see if heater was getting voltage but was not. Jeff helped me out and we figured out that fuse did have continuaty but was not sending voltage through. Had the fuse at the office I went and grabbed it. Installed the fuse, now heater is getting voltage and unit is working properly."
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Rochester, NY 14608
Andres
Job Details: 10/10/2022
"Customer refrigerator doors was damaged when it was delivered. Ordering both doors, I informed customer that it can take any where from 4-12 weeks and we will give him a call when they have arrived.; ordrng 1 W11398751 (Bottom door) and 1 LW10680730 (Freezer door)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Rochester, NY 14607
Andres
Job Details: 10/10/2022
Customer stated drawers would not align correctly. I diagnosed unit and did notice that the right side of drawer could be pushed in more then the left side. Ordering new rails for drawer.; ordrng 1 WPW10441804 (Rail) and 1 WPW10441805 (Rail)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spencerport, NY 14559
Dave L
Job Details: 10/06/2022
Replaced motor capacitor due to unit not starting. Tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Syracuse, NY 13212
Chuck
Job Details: 10/06/2022
"Unit has the wrong control, found sticker identifying the part number was stuck over the original one. Ordering control W11203924; ordrng 1 W11203924 (Control) and 1 W11203924 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Rochester, NY 14618
Josh Henchen
Job Details: 10/06/2022
Recieved the wrong model Timer/CCu. Ordering proper Timer/CCu W11616491.; ordrng 1 W11616491 (Timer/CCu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Syracuse, NY 13212
Chuck
Job Details: 10/06/2022
"Unit has the wrong control, found sticker identifying the part number was stuck over the original one. Ordering control W11203924; ordrng 1 W11203924 (Control)"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Rochester, NY 14622
James
Job Details: 10/06/2022
Replaced control and tested cycle 12. Tested quick wash successfully.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Rochester, NY 14622
James
Job Details: 10/06/2022
"Gas smell with dryer running. Tested with leak detector and soap solution. Leak detector detected intermittent leak, soap didnt show leaks. Smell coming from drum and near gas meter. Will retest with different leak detector. ; schdld next appmnt for 10/10 MON !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDB07
Near Canandaigua, NY 14424
Dave F
Job Details: 10/06/2022
Customer wanted the door replaced because of the dent . Explained that the dent in the door is cosmetic and they did not want me to reorder the doors when I was there last . Unit is not covered for that
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Cicero, NY 13039
Chuck
Job Details: 10/06/2022
Customer stated that frame is separating from the glass. After inspecting the unit i found that the stainless frame on the right hand side is separating from the frame. Ordering the outer glass door W11176456 and name plate W11178521; ordrng 1 W11176456 (Outer glass) and 1 W11178521 (Nameplate)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Farmington, NY 14425
Jeremy
Job Details: 10/06/2022
Replaced harness and drain pump for washer not draining. Unit tested good.; dspstn on spec-tagged invntry: 1 W11335100 HARNS- WIRE
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Newark, NY 14513
Doug Balcom
Job Details: 10/06/2022
Customer states dryer doesn't dry clothes. Found vent clogged. Advised customer to have vent cleaned.
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Rochester, NY 14618
Josh Henchen
Job Details: 10/06/2022
"Replaced fill valve and door lock due to faulty door lock and no water coming in washer. Tested unit, no change. Checked and found Motor Control unit left a burnt mark on plastic and fried its self. Ordering MotorControlUnit WPW10374126.; rqstng P&A on 1 WPW10374126 (CNTRL- ELEC)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Macedon, NY 14502
Jeremy
Job Details: 10/06/2022
"Customer stated unit will not start. Checked and found that start switch connector was disconnected. Connected start switch, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Penfield, NY 14526
Jeremy
Job Details: 10/06/2022
Customer stated unit would not drain or spin. Ran diagnostics and found drain pump impeller was seized due to obstruction. Removed water and obstruction with wet vac. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL
Near Pittsford, NY 14534
Jeremy
Job Details: 10/06/2022
Customer stated that unit is falling over when pulling racks out and toe kick was loose. Found that mounting brackets were not installed properly and had become separated from dishwasher and toe kick was missing retainer clip. Installed brackets properly and secured toe kick. Unit operates as expected.
We serviced a
WHIRLPOOL MICROWAVE
Model WH31017H708
Near Cicero, NY 13039
Chuck
Job Details: 10/06/2022
Customer stated that the unit is making a puffing sound while running. I could not duplicate the issue running the unit with 2 cups of water
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14620
Josh Henchen
Job Details: 10/06/2022
"Customer stating unit is taking along time to dry clothing. Checked and found heat on all functions testing properly. Air Flow check came back as poor, unit isn't venting air sufficiently. Recommend cleaning vent/possibly replacing. Dryer checks good."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Rochester, NY 14608
Josh Henchen
Job Details: 10/06/2022
"Replaced pump and Sump assembly due to not washing dishes. Tested dishwasher, Checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Livonia, NY 14487
Dave F
Job Details: 10/06/2022
"Replaced led board . Main control , 3 way solenoid and UI . Unit tested good . Customer will monitor ; dspstn on spec-tagged invntry: 1 W11387386 CNTRL- ELEC"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Rochester, NY 14624
Josh Henchen
Job Details: 10/06/2022
"Replaced heater element per SP: S17304. Tested dishwasher, checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Camillus, NY 13031
Chuck
Job Details: 10/06/2022
"Customer stated that unit is not draining. Error codes F5E2-door switch stuck closed and F9E1-long drain. Door switch tested good , drain pump tested bad. Replaced drain pump. Ran a diagnostic test cycle in which the unit operated normally. Unit tested good"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rochester, NY 14620
Josh Henchen
Job Details: 10/06/2022
"Customer stating unit is taking along time to dry clothing. Checked and found heat on all functions testing properly. Air Flow check came back as poor, unit isn't venting air sufficiently. Recommend cleaning vent/possibly replacing. Dryer checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Perry, NY 14530
Dave F
Job Details: 10/06/2022
"Door gaskets are torn . Doors needs be aligned. The top right hand cover screw is stripped . Cover needs to be broken off and screw taken out . Ordering gaskets , cover and screw .; ordrng 1 WPW10191117 (cover) and 1 WP8281196 (screw) and 2 W10830055 (gasket-fip)s"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Geneva, NY 14456
Doug Balcom
Job Details: 10/06/2022
"Customer states squeeling noise in spin. Found gearcase grinding in spin. Ordering gearcase, belt, and splutch.; rqstng P&A on 1 WPW10249633 (Gearcase) and 1 W10721967 (Splutch) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Waterloo, NY 13165
Doug Balcom
Job Details: 10/06/2022
Customer states oven won't light. Found oven not lighting. Ignitor and safety valve test good. No gas to safety valve. Found bad regulator. Ordering regulator. ; ordrng 1 W11346659 (Regulator)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Seneca Falls, NY 13148
Doug Balcom
Job Details: 10/06/2022
Replaced heater. Ran diagnostic test no codes. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near West Henrietta, NY 14586
Ray Benedetto
Job Details: 10/06/2022
Unit is not spinning clothes out all the way. Customer is concerned about leakage after cycle. Ran auto-diagnostic with no issues. Ran manual fill and drain and unit didn't drain. Ordering drain pump assembly to repair.; rqstng P&A on 1 W11458345 (Drain Pump Assembly)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Pittsford, NY 14534
Ray Benedetto
Job Details: 10/06/2022
"Replaced start relay. Noise eliminated. Tested compressor and condenser fan function, operating normal."
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near East Rochester, NY 14445
Ray Benedetto
Job Details: 10/06/2022
"Replaced motor control unit. Test with auto-diagnostic, all operations normal."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Walworth, NY 14568
Ray Benedetto
Job Details: 10/06/2022
Unit making scraping noise. Found slit in drum felt causing symptom. Put fellt circle around drum. Ordering drum for repair.; ordrng 1 W10899578 (Drum Assembly)
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Fairport, NY 14450
Ray Benedetto
Job Details: 10/06/2022
Unit takes an excessive amount of time to dry clothes. Drain pump assembly failure in memory. Called Techline SR7734757269. Ohm reading ~80 at pump and receiving ~120 at control board. Ordering heat pump assembly to repair.; ordrng 1 W11551760 (Heat Pump Assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Rochester, NY 14606
Ray Benedetto
Job Details: 10/06/2022
Customer does not have access to apartment. Need to reschedule for the next day.; schdld next appmnt for 10/7 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Henrietta, NY 14467
Ray Benedetto
Job Details: 10/06/2022
"Ice maker not harvesting ice. Ice present in tray. Tested harvest cycle, component would not cycle. Ohm reading correctly at ice maker ~34. Receiving DC voltage (~13) from connector input at door. No DC voltage received at ice maker. Needs freezer door to repair.; rqstng P&A on 1 LW11038917 (Freezer Door (Black Stainless))"
We serviced a
WHIRLPOOL WASHER
Model NA
Near Newark, NY 14513
Doug Balcom
Job Details: 10/06/2022
Customer states unit shakes. Found bad dampers. Ordering new dampers. ; ordrng 1 W11130362 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHWOG
Near Syracuse, NY 13212
Chuck
Job Details: 10/06/2022
"Unit not cooling. After inspecting unit i discovered unit has the wrong control, found sticker identifying the part number was stuck over the original one. Ordering control W11203924; ordrng 1 W11203924 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Farmington, NY 14425
Dave F
Job Details: 10/06/2022
Compressor is seized ordering parts needed for seal system R600 ; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Drier) and 1 W11504433 (6/4 coupler) and 1 W11504447 (5/1.8) and 1 W11504431 (7/5 coupler) and 1 W11506619 (8nk coupler)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Hilton, NY 14468
Dave L
Job Details: 10/06/2022
Replaced actuator due to unit not shifting from spin. Tested ok; dspstn on spec-tagged invntry: 1 W11481722 ACTUATOR
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Hilton, NY 14468
Dave L
Job Details: 10/06/2022
Customer is having lo flo error on towel cycle. Checked air gap on tub for obstructions. Verified valve screens were clean and that the valves operate. Valve error in diagnostics. Calling tech line to document when they are available ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near East Syracuse, NY 13057
Chuck
Job Details: 10/06/2022
"Upon taking the lid off to replace control i noticed a bad connection on the UI, i uninstalled the connector and reinstalled. I cleared error codes F5E2-lock failure & F6E1-communication error. I ran a diagnostic test cycle to confirm that the issue was corrected. Unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Syracuse, NY 13219
Doug Balcom
Job Details: 10/06/2022
Rescheduled ; schdld next appmnt for 10/7 FRI PM
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Williamson, NY 14589
Andres
Job Details: 10/06/2022
Customer stated unit was not washing and smelled like it was burning. I diagnosed unit found error code F4E3 for motor not running. I checked power outage at board to pump. Board was sending 110v to pump but it was not working. Ordering pump and sump.; ordrng 1 W10888591 (Sump and pump)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rochester, NY 14626
Dave L
Job Details: 10/06/2022
"Found oil covering the bottom of the Gearcase and cam assembly. Called for pre auth for Gearcase, cam, actuator, and washplate. ; ordrng 1 W10902814 (Washplate) and 1 W10721967 (CAM) and 1 WPW10006355 (ACTUATOR) and 1 W11239857 (BELT)"
We serviced a
MAYTAG DRYER
Model MGDB835DW3
Near Williamson, NY 14589
Andres
Job Details: 10/06/2022
Customer stated unit would not start. I diagnosed unit and found a sock and towel in the blower. I took sock and towel out put unit back together and tested it. Unit now turns and heats.
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Lyons, NY 14489
Doug Balcom
Job Details: 10/06/2022
Customer states top scratched. Found top scratched. Ordering top.; ordrng 1 WPW10460693 (Top)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Farmington, NY 14425
Dave F
Job Details: 10/06/2022
Compressor is making buzzing noise which is pretty normal. Unit temperatures are where they should be . Checked unit pressures and they are good . If problem persists order W11592010 compressor and W11109499 drier
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Livonia, NY 14487
Jeremy
Job Details: 10/06/2022
"Replaced control for wash motor not running. Ran unit on normal and wash motor stops working after second fill of cycle. Called techline and was advised to change sump. SR 7734760610; ordrng 1 W11085683 (Sump and Motor), dspstn on spec-tagged invntry: 1 W11305303 CONTROL"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Rochester, NY 14616
Dave L
Job Details: 10/06/2022
Address was incorrect. Was able to pre order hose when I spoke to the customer ; ordrng 1 W11244231 (Hose)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Webster, NY 14580
Andres
Job Details: 10/06/2022
Customer stated unit would fill but then shut off. I put unit into a diagnostic mode and found error code F1E2 for motor control fault. I checked all the connections and made sure they were plugged in.i checked for pinched wires or cut wires but did not see any. I tried to run a spin cycle but unit would shut off when it started. I checked motor and capacitor but did not find anything wrong. ; ordrng 1 W11399433 (Acu) and 1 W11497303 (Motor) and 1 W11545744 (Harness)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HT06
Near Webster, NY 14580
Andres
Job Details: 10/06/2022
Customer stated light would not turn off when he pressed button. I've run into this issue multiple times and found issue to be ACU. ACU is on backorder I informed customer that we will call them once part has arrived.; ordrng 1 W11342846 (Acu)
We serviced a
WHIRLPOOL RANGE
Model KEBS109BSS01
Near Honeoye Falls, NY 14472
Jeremy
Job Details: 10/06/2022
Replaced blower and thermal fuse. Verified oven is not overheating. Unit tested good.
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Rochester, NY 14612
James
Job Details: 10/06/2022
F7e5 after control replacement. Cleared codes and calibrated. Reseated connections to control and shifter and tested normal cycle. 116v from house during agitation. Sr7734759843. Techline suggests replacing harness if problem persists. W11448788.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rochester, NY 14610
James
Job Details: 10/06/2022
"Called techline sr7734758406. Inspected frost pattern and now unit is overcooling. Techline recommend replacing fan. Replaced fan and tested. Left parts. Lh rail broken. Ordering rail. Reinspect frost on return. Paid in full. ; ordrng 1 W11131390 (Rail lh), dspstn on spec-tagged invntry: 2 W11504415 COUPLER BR 8.5X8 2 W11504416 COUPLER BR 8.5X6 , and 2 W11504418 COUPLER"