We serviced a
SAMSUNG DRYER
Model DVE45T3400P/A3
Near Rochester, NY 14605
Steve
Job Details: 02/23/2022
Ordering idler for squeaking. ; ordrng 1 DC93-00634A (Idler)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rochester, NY 14606
Dave L
Job Details: 02/23/2022
Rear left foot was loose causing unit to rock firing spin cycle. Adjusted foot back into place and righted locknut. Tested and calibrated in diagnostics. Testing ok.
We serviced a
WHIRLPOOL WASHER
Model RTW4516FW2
Near Stanley, NY 14561
Dave F
Job Details: 02/23/2022
"Lid lock fault error code . Replaced lid lock . Tested unit belt is squealing. Replaced belt for being loose calibrated unit . Tested good .; used 1 W11307244 (LATCH), and 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS1
Near Webster, NY 14580
James
Job Details: 02/22/2022
Unit not drainin. Removed glass from drain pump and tested several times. Unit functions properly.
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near West Henrietta, NY 14586
Dave F
Job Details: 02/22/2022
Unit was delivered damaged. The lid hinges and liner inside are broken customer is going to return the unit to where they bought it .
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Fairport, NY 14450
Dave F
Job Details: 02/22/2022
Customer is finding metal shavings on the bottom of both ovens after use . I used a wet paper towel and was able to find the shavings they are talking about . Called techline SR 7733025601 techline said to wipe the entire unit inside and run the self clean . Customer will do that and if any problem persists will contact customer service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDW07
Near Greece, NY 14616
Dave L
Job Details: 02/22/2022
"Replaced evaporator and compressor due to no cooling. After pressure test, vacuum and charge a hissing sound can be heard coming from mullion. Low side pulled into a vacuum a short timeAfterwards. Documented with techlineSR7733026842. Unit is up for review. ; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Spencerport, NY 14559
Dave L
Job Details: 02/22/2022
Replaced heater with updated bushing. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rochester, NY 14611
Dave L
Job Details: 02/22/2022
Unit will not enter the spin cycle due to a broken lid latch. Replaced lid latch unit tested good; used 1 W11307244 (Latch) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rochester, NY 14611
Dave L
Job Details: 02/22/2022
Customer is experiencing long dry times. Airflow tests poorly with vent connected. Airflow tests ok with vent disconnected. The customer with have to have the property owner Clean and/or replace vertical roof penetrating vent. Dryer tests good.
We serviced a
WHIRLPOOL DRYER
Model MEDB880BW0
Near Rochester, NY 14606
Dave L
Job Details: 02/22/2022
Customer concerned with check vent light coming on most cycles. Checked blower housing and lint trap housing. Cabinet and blower were mostly clear. Vent testing ok with vent disconnected. Airflow is poor due to length of vent. The only way to improve airflow into a range where the dryer vent tests good is to shorten the total length of vent.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Hilton, NY 14468
Dave L
Job Details: 02/22/2022
Replaced valve and console due to temperature fault and rotary dial failure. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victor, NY 14564
Steve
Job Details: 02/22/2022
"Replaced main control and ui for communications error. Replaced drain,pump for broken impeller."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Penfield, NY 14526
Dave F
Job Details: 02/22/2022
Found new UI had a cracked corner on it . Replaced to get unit running . Ordering new Console W11165145; ordrng 1 W11165145 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Rochester, NY 14623
Dave F
Job Details: 02/22/2022
Unit not running when arrived . Unit is in a garage and according to the manual this refrigerator is intended for use in a location where the temperature ranges from a minimum of 55?F (13?C) to a maximum of 110?F (43?C). Was able to get compressor to turn on . Built a frost pattern and evap fan is working . Unit is working as expected being in a cold garage. Customer is going to call where they bought it .
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB1
Near Mendon, NY 14506
Dave F
Job Details: 02/22/2022
Replaced glass cooktop for defects . Unit tested good .
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Victor, NY 14564
Dave F
Job Details: 02/22/2022
Replaced bake element and control for not heating . Unit is now working as expected.; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT- BAKE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Hemlock, NY 14466
Dave F
Job Details: 02/22/2022
Water issues from previous visit is fixed but now unit is now cooling at all. Compressor is pulling .7 amps and there is a frost ball at the cap tube in the evap section . Unit may have leak. Ordering parts that will be needs for the job . ; ordrng 1 W10507884 (compressor) and 1 W11536253 (Evap) and 2 W11506625 (3nk coupler)s and 2 W11506624 (4nk coupler)s and 2 W11504423 (8/2 coupler)s and 2 W11504424 (8/1.8 coupler)s and 2 W11506623 (5nk)s and 2 W11504445 (5/4 nk)s and 2 W11504433 (6/4)s and 1 WPW10143759 (drier) and 1 W11506635 (access valve) and 2 W11504432 (6/5)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Pittsford, NY 14534
Steve
Job Details: 02/22/2022
Found frozen fill tube causing no ice . Turned fill tube heater on and it worked. The refigerator needs User interface. Ordering ui. ; rqstng P&A on 1 W11089931 (Ui) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Fairport, NY 14450
Steve
Job Details: 02/22/2022
Replaced soap dispenser for leaking.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Fairport, NY 14450
Steve
Job Details: 02/22/2022
Found obstruction in customers drain under sink. Removed obstruction and the dishwasher tests good
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Fairport, NY 14450
Steve
Job Details: 02/22/2022
Found heater circuit error code that was preventing unit from heating door the drying process. Reset error codes in diagnostics.and tested dishwasher. The heater is working. The dishwasher tests good.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Rochester, NY 14607
Steve
Job Details: 02/22/2022
Replaced broken blower for excessive noise. The dryer tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Rochester, NY 14624
Steve
Job Details: 02/22/2022
Replaced evap fan motor for no cool in fresh food section . The refrigerator tests good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Rush, NY 14543
Steve
Job Details: 02/22/2022
Replaced ice maker for leaking . The ice maker tested good. ; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Hilton, NY 14468
Dave L
Job Details: 02/22/2022
Found unit leaking from a damaged area of the condenser Lilly caused by transporting the unit. Oil plugging drier. Removed drier to pressurize heat loop no pressure on low side. Oil restricting flow. Re attached drier to pressurize system to locate leak and condenser unable locate leak at condenser. Sr7733020559. Unit was put up for reviewBy techline. Whirlpool to contact customer.
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Auburn, NY 13021
Chuck
Job Details: 02/22/2022
"Customer stated that the unit would complete a cycle and then start another cycle on its own, cycles that used to take 45 min are now taking 2 hours. No error codes, ran a diagnostic test cycle in which it completed successfully. Calibrated machine. Told customer if problem persists they would need a new control W10582043"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Geneva, NY 14456
Chuck
Job Details: 02/22/2022
Replaced two bezels & knobs on the right side of cooktop. I lowered the flame on all burners. Unit tested good
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHW
Near Canandaigua, NY 14424
Chuck
Job Details: 02/22/2022
"Replaced sump and motor , tested unit. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Weedsport, NY 13166
Chuck
Job Details: 02/22/2022
"Unit not draining , customer complaints about performance . Found unit lid was locked with the drain pump running. Unit is draining. Unit has no codes, i calibrated machine and ran a diagnostic at the end of diagnostic test cycle the drain pump continued to run. I checked the pressure sensor line to the board and its free of obstructions and connected . Ordering control. ; ordrng 1 W11543994 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Baldwinsville, NY 13027
Chuck
Job Details: 02/22/2022
"Unit not draining , inspected drain pump and found no obstructions but did notice that the connector was not snapped in properly. I reconnected pump and the unit drained properly. Unit tested good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Webster, NY 14580
James
Job Details: 02/22/2022
"Unit not spinning balanced and bangs basket against inside cabinet. Tested unit and gearcase has failed causing unit to spin improperly. Belt screeching during spin. Need gearcase, hub, wash plate, and belt. ; rqstng P&A on 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10902814 (Impeller) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB03
Near Caledonia, NY 14423
Dave F
Job Details: 02/22/2022
"Items freezing in fresh food section. Customer as freshfood temp set to 43 and 0 . Adjusted the freezer to 2 degrees. Checked temps around inside the unit was 38 degrees on middle shelf on the right and 33 on the left under the ice maker . Found the ice maker gasket was turned and not sealing correctly adjusted gasket . Removed little shelf on the top due to air flow . Customer will monitor if problem persists order W10316760 thermistor and Control W11399844 , UI W11284720."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Rochester, NY 14618
James
Job Details: 02/22/2022
Unit leaking due to clogged defrost drain. Defrosted drain tube and verified it is clear. Unit functions properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rochester, NY 14623
James
Job Details: 02/22/2022
Replaced control panel and start button will not function on user interface. Need ui. ; ordrng 1 W11368911 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW0
Near East Rochester, NY 14445
James
Job Details: 02/22/2022
4-3 7-1 unit not washing. Tested diagnostics cycle and nothing happened. Freed float switch and tested. Unit filled and wash pump began functioning. Tested twice more then pump stopped working. 118v to pump. Need pump assembly. ; ordrng 1 W11025157 (Pump) and 1 Sh15
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Ontario, NY 14519
James
Job Details: 02/22/2022
Unit not defrosting and gasket torn on rh side. Tested components in diagnostics and all passed. Need control for intermittent defrost. Replace fan and harness under warranty. Need rh gasket; ordrng 1 W11033168 (Fan harness) and 1 W10843055 (Control) and 1 Sh15 and 1 W10407212 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Ontario, NY 14519
James
Job Details: 02/22/2022
Unit not cooling. Fans dead and reservoir frozen. 8v to 120v fan. Need control. Part on backorder. Called whirlpool to expedite part they are shipping part to appliance tec. Left back of refrigerator off. ; ordrng 1 W11449482 (Control do not order)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Spencerport, NY 14559
Dave L
Job Details: 02/22/2022
Replace torn fresh food door gaskets.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Canandaigua, NY 14424
Dave F
Job Details: 02/21/2022
Ice maker is making weak ice cubes and led light is out in freezer checked socket and has 120 volts unit needs new LED bulb W11518235 . Shut off customer water to ice maker and turned back on checked water flow . Flow is good now customer to monitor unit tested good .
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Rochester, NY 14626
James
Job Details: 02/21/2022
Unit not draining fully and not drying. 7-1 heater error. Cleared pump and found check valve stuck. Freed check valve and tested diagnostics. Unit drained and heater turned on. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHB03
Near Rochester, NY 14612
Dave L
Job Details: 02/21/2022
Installed missing wheel. Leveled unit for customer.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Rochester, NY 14612
James
Job Details: 02/21/2022
"Unit has30 seconds delay on lighs when opening the door. Reset power and now lights are functioning. Led replaced last visit is different color than others. Installed led to test and verified it is that led module. Led is now on lh lower side of ff section. ; ordrng 2 W11462342 (Led module)s, used 1 W10695459 (Led) from stock"
We serviced a
MAYTAG OVEN SINGLE
Model MEW9527FZ04
Near Livonia, NY 14487
Dave F
Job Details: 02/21/2022
Oven door seal was not sealing correctly and causing issues with the door closing properly. Fixed seal and tested unit . Tested good
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Mount Morris, NY 14510
Dave F
Job Details: 02/21/2022
Unit has water on the floor . Found the door gasket is sealing properly reheated gasket door is now sealing . Checked drain tube . Drain tube rubber flap was not in the right position fixed that . Unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Auburn, NY 13021
Chuck
Job Details: 02/21/2022
Customer stated that the unit wasnt adding enough water to the unit. Checked for error codes and found none then ran a diagnostic test and it operated normally. I explained the deep water cycles to customer. Unit tested good
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HW00
Near Pittsford, NY 14534
Chuck
Job Details: 02/21/2022
Customer having same issue as before. Console is not responding to commands. Ordering console W11296171; schdld next appmnt for 3/8 TUE PM
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pittsford, NY 14534
Chuck
Job Details: 02/21/2022
Unit not drying. Checked for error codes and found a F4E2 error code. Uninstalled unit and found a connector to the heater was not connected. Reconnected terminal to heater and tested unit. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB300WQ1
Near West Henrietta, NY 14586
Chuck
Job Details: 02/21/2022
"Customer stated that the unit was not finishing cycle. Unit has a F51 error code, stater bolt was loose , tighter bolt but found that the unit needs a bearing. Customer is electing to purchase a new unit."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Canandaigua, NY 14424
Chuck
Job Details: 02/21/2022
"I verified that the unit was not getting water to the detergent drawer. Hot , cold and fabric softener is working. Ordering water valve ; ordrng 1 W11220230 (Water valve inlet)"
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Syracuse, NY 13204
Chuck
Job Details: 02/21/2022
"Unit leaking water onto the floor. Hot water hose was broke, replaced with customer supplied hose. Unit tested good"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2976AEB00
Near Webster, NY 14580
Dave F
Job Details: 02/21/2022
"Found leak in freshfood evap . Replaced evap and compressor and uv drier . Unit tested good . Unit is covered under s code S71233 for leaking freshfood evap . Compressor is under 10 year parts warranty.; dspstn on spec-tagged invntry: 2 W11504432 COUPLER BR 6X5 2 W11504434 COUPLER BR 6X2 , 2 W11506619 COUPLER BR 8 , 2 W11506635 VALVE 1/4' , and 2 WPW10143759 DRIER-UV DYE"
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near Hilton, NY 14468
Dave L
Job Details: 02/21/2022
Unit would not spin due to a broken slider. Replaced slider and tested. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Rochester, NY 14616
James
Job Details: 02/21/2022
Replaced control and ui. Unit powered on properly. Started cycle and found no issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS02
Near Honeoye Falls, NY 14472
Steve
Job Details: 02/21/2022
S38253 replaced drain tube for plugged drain. Removed ice in drain and from freezer floor. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN
We serviced a
WHIRLPOOL OVEN
Model RBS305PDQ17
Near Pittsford, NY 14534
Steve
Job Details: 02/21/2022
Found control over heating Temp sensor tested good. Quoted for repair; rqstng P&A on 1 WP8302994 (Control) and 1 Sh15 (Shipping)
We serviced a
MAYTAG DRYER
Model MEDB200VQ1
Near Webster, NY 14580
James
Job Details: 02/21/2022
Replaced heating element and reversed door catches. Unit functions properly one year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Webster, NY 14580
James
Job Details: 02/21/2022
Unit randomly trips breaker. Tested in Diagnostics and found no issues. Removed pantry harness completely and customer is to monitor. If problem persists replace control; ordrng 1 WPW10675033 (Control) and 1 Sh15
We serviced a
MAYTAG DISPOSER
Model DFC1500AAX-1
Near Webster, NY 14580
James
Job Details: 02/21/2022
Unit leaking and motor just hums. Unit needs to be replaced. Customer going to purchase disposal to be installed on next visit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Webster, NY 14580
James
Job Details: 02/21/2022
Unit was installed and started leaking underneath. Customer found water line connection leaking and corrected issue. Took pictures of floor damage and informed customer to contact seller. Doors uneven and filter shoots out of housing once water is used. Filter wont click into housing. Ordering housing and level doors on return. ; ordrng 1 WPW10394053 (Housing)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Rochester, NY 14626
Dave L
Job Details: 02/21/2022
Customer stating that they have to run the dryer twice before clothes are dry. Verified airflow was good. Dryer cycling off at 160 degrees F on high. Customer had a load of laundry ready for me when I arrived placed items in the dryer and ran them on time dry for 30 minutes. Items were dry.
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Rochester, NY 14606
Steve
Job Details: 02/21/2022
Ordering door switch for not starting. ; ordrng 1 WPW10237959 (Door switch)
We serviced a
MAYTAG DRYER
Model MDG5500AWW
Near Rochester, NY 14620
Steve
Job Details: 02/21/2022
Ordering belt and coils for broken belt and clothes wet at end of cycle. ; ordrng 1 WP33002535 (Belt) and 1 Sh15 (Shipping) and 1 279834 (Coils)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Rochester, NY 14607
Steve
Job Details: 02/21/2022
Replaced freezer door for cosmetic damage on delivery.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Rochester, NY 14607
Steve
Job Details: 02/21/2022
Replaced dryer door for cosmetic damage on delivery.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ00
Near Rochester, NY 14615
Dave L
Job Details: 02/21/2022
Adjusted doors to try to even gap between fresh food and freezer doors. Was able to increase gap size and even out door gaps.
We serviced a
JENN AIR OVEN-MW COMBO
Model JMW2430WS02
Near Spencerport, NY 14559
Dave L
Job Details: 02/21/2022
Unit was not heating on arrival. Replaced magnetron and inverter due to no heatUnit tested good after repair.
We serviced a
JENN AIR OVEN-MW COMBO
Model JES9900BAS
Near Rush, NY 14543
Dave F
Job Details: 02/21/2022
Front right burner light is staying on and the element does not work. Unit needs new switch . Ordering switch and the knobs ; ordrng 1 WPW10185286 (switch-inf) and 2 WP74011580 (knob flex)s and 1 WP74011550 (knob) and 1 WP74011579 (knob cust)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Penfield, NY 14526
James
Job Details: 02/21/2022
Installed new control and tested. Ui will not function with new control. Replaced control with original and unit gives wash motor error. Replaced wash motor and performed heater update and tested. Unit functions properly. ; used 1 W11537778 (Heater) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Spencerport, NY 14559
Dave L
Job Details: 02/21/2022
Replaced control due to incorrect fill level. Ran aNormal cycle to verify normal operation. Unit tested good.; dspstn on spec-tagged invntry: 1 W11170706 CONTROL
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS04
Near Rochester, NY 14606
Dave L
Job Details: 02/21/2022
Fresh food door will not seal and upper right hand corner. Unable to adjust with hinge or feet. Ordering door. Liner repair is discolored and is separating again at top. Ordering kit ; ordrng 1 LW11156544 (Door fresh food) and 1 8201700 (Liner repair kit)
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Penfield, NY 14526
James
Job Details: 02/21/2022
New top has scractches and has glue stuck on cooktop. Attempted to clean glass and was unable to clean with razor blade. Lf element is either on high or off. Tested and unit has defective infinite switch. Need new top and switch. Left cooktop for disposal and will return with side panel. ; ordrng 1 W10780927 (Top inspect) and 1 WPW10296657 (Switch)
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Rochester, NY 14607
Steve
Job Details: 02/21/2022
Replaced the drawer panel for dent on delivery.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB01
Near Rochester, NY 14616
Dave L
Job Details: 02/21/2022
Customer is concerned with temperatures and low ice production. Found unit set to minimum temperature setting. Unit on off cycle. Power cycled unit and set to recommended setting. Unit cycled on. Full and complete frost pattern. Rescheduled customer to recheck at this setting. ; schdld next appmnt for 2/23 WED !
We serviced a
WHIRLPOOL FREEZER
Model WRT312CZJW00
Near Avon, NY 14414
Dave F
Job Details: 02/21/2022
Freezer is a little bit to warm ice cream is soft. Freezer was turned to max but still not cold enough . Restricted the air flow to the freshfood section to keep unit running longer . Turned to recommended temperatures. Unit has full frost pattern and tested good .
We serviced a
KITCHENAID RANGE
Model KSDG950ESS
Near Skaneateles, NY 13152
Chuck
Job Details: 02/18/2022
Replaced assembly display. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED7120HW
Near Canandaigua, NY 14424
Chuck
Job Details: 02/18/2022
"No heat, incoming voltage good . Element failed continuity test. Ordering element ; ordrng 1 WP3387747 (Heating element)"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC0
Near Shortsville, NY 14548
Chuck
Job Details: 02/18/2022
"Unit had an F9E1 error code - long drain. Unstacked dryer from washer and cleaned out debris from drain pump, pump not accessible for customer. Tested unit on quick wash and it operated normally, completed cycle. Unit tested good"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Geneva, NY 14456
Chuck
Job Details: 02/18/2022
"Squealing noise when running, replaced idler pulley. Unit tested good ; used 1 W279640 (Pulley) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ1
Near Canandaigua, NY 14424
Chuck
Job Details: 02/17/2022
Replaced cooktop and burner covers. Unit tested good
We serviced a
MAYTAG DRYER
Model MGDC215EW
Near Walworth, NY 14568
Chuck
Job Details: 02/17/2022
"Long drying time. I tested unit and its heating fine. Problem was with airflow, explained to customer that the problem was in the vent going outside. Unit tested good"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Macedon, NY 14502
Chuck
Job Details: 02/17/2022
"Replaced control , i tested unit for 15 minutes and it preformed normally. Unit tested good"
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ1
Near Canandaigua, NY 14424
Chuck
Job Details: 02/17/2022
Replaced cooktop and burner covers. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JV0
Near Geneva, NY 14456
Chuck
Job Details: 02/17/2022
"Replaced gasket , unit tested good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Auburn, NY 13021
Chuck
Job Details: 02/17/2022
"Customer stated that unit was not powering on. I inspected all connections and verified that the unit was getting the proper voltage. The unit was in lockout mode. I canceled the cycle and ran a diagnostic cycle in which i discovered the unit was not draining probably , i cleaned out the debris from the drain pump. I noticed that the unit had the Nydec actuator, replaced actuator. Ran another diagnostic test cycle and unit ran normally. Unit tested good ; used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Auburn, NY 13021
Chuck
Job Details: 02/17/2022
"Customer stated that the unit seemed to Shake and stuck on sensor mode. Only one stored code, F0E5 - off balance. I ran a diagnostic test cycle and which it tested good. I level the unit , calibrated unit and i helped customer download, sign in to the Whirlpool app in order to update the unit. I confirmed the update was complete . Ran another diagnostic. Unit tested good"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Geneva, NY 14456
Chuck
Job Details: 02/16/2022
"Customer stated that the flames are too high. I verified that the flames are too high, when initially turning on the burner the flame is going past the grates and melting the knobs and bezels. I did not have the tool to adjust flame so i must come back with the correct tool to adjust the flame lower. Customer stated that LP conversation was done by installer. Ordering 2 -knobs WPW105458492-bezels W10853046; ordrng 2 WPW10545849 (Knob ( Stainless ))s and 2 W10853046 (Bezel)s"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Geneva, NY 14456
Chuck
Job Details: 02/16/2022
"Customer stated that as soon as the unit is plugged in it is starting a cycle on its own, i did confirm that the unit is starting cycle without coins when there is power to it. Confirmed that jumper wire is still installed. Ordering W11368855-main control W10285518 switch-cycW10491734 interfaceW11243585 -jumper Customer is working out payment with the office ; ordrng 1 W11368855 (Main control) and 1 W10285518 (Switch-cyc) and 1 W10491734 (Interface) and 1 W11243585 (Jumper), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS
Near Palmyra, NY 14522
Chuck
Job Details: 02/16/2022
"Customer stated that the top rack was broken. I inspected rack and discovered that the both adjusters had broken tabs and missing two strap tethers adjusters and one clip adjuster. Ordering adjuster, tether adjusters and clip adjuster. ; ordrng 2 WPW10195839 (Strap, tether adjuster)s and 1 WPW10250160 (Clip adjuster), used 2 WPW10546503 (Upper adjuster assembly) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD86HEBWO
Near Walworth, NY 14568
Chuck
Job Details: 02/16/2022
"Customer stated that not all the lights where working on the console. I tested unit and found no defects, console was responding to commands and all relative lights to the cycle that was chosen was lit up. I explained to the customer what cycles where sensor cycles and what cycles where timed cycles. Unit tested good"
We serviced a
AMANA DRYER
Model NGD4655EW
Near Liverpool, NY 13090
Chuck
Job Details: 02/16/2022
"Replaced blower wheel and motor. Tested unit, unit tested good"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS
Near Skaneateles, NY 13152
Chuck
Job Details: 02/15/2022
Installed new control and found that the display was still not working but the keypad would respond to commands. Ordering assembly display ; ordrng 1 W11105615 (Assembly display)
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Auburn, NY 13021
Chuck
Job Details: 02/15/2022
"Customer stated that the unit was making a noise while in operation. I ran the unit and verified the noise. I inspected the rollers , idler and belt in which they checked out good. I then inspected blower housing and discovered that the noise was coming from the housing, i noticed that the foam was not attached fully. I reattach foam and reassembled. I then ran unit and the unit ran normally. Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Newark, NY 14513
Chuck
Job Details: 02/15/2022
"Replaced dispenser, ran a test cycle in diagnostic mode and a quick wash cycle, unit operated normally with no leaks. Unit tested good ; dspstn on spec-tagged invntry: 1 W11524105 DRAWER"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Fairport, NY 14450
Chuck
Job Details: 02/15/2022
"Customer stated that unit would not agitate. I inspected actuator and found that the arm was moving freely. Replaced actuator , then calibrated unit and ran a diagnostic test cycle, unit ran normally. Unit tested good ; used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Seneca Falls, NY 13148
Chuck
Job Details: 02/14/2022
"Replaced the range drawer front and inspected for sharp edges on new drawer, none were found . Unit tested good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Palmyra, NY 14522
Chuck
Job Details: 02/14/2022
Customer stated that unit is leaking. I ran the unit in diagnostic mode and discovered that the customers drain line is leaking from behind the wall. I informed the customer that this is a plumbing issue. Unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Shortsville, NY 14548
Chuck
Job Details: 02/14/2022
Replaced wash plate and hub. Calibrated unit . Ran a diagnostic test cycle and a spin cycle in which unit ran normally. Unit tested good ; dspstn on spec-tagged invntry: 1 W10528947 HUB
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ0
Near Geneva, NY 14456
Chuck
Job Details: 02/14/2022
"Customer stated that the unit would not heat. I tested all door switches and they tested good. No error messages on display. I quoted customer for replacing magnetron, high voltage diode and capacitor. Customer is electing to purchase new unit."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Auburn, NY 13021
Chuck
Job Details: 02/14/2022
"Customer stated that the unit was not heating. I test the following for continuity - high limit thermostat, operating thermostat, thermal fuse, heating element and timer which they all passed. Inspected all harness connections, also good. Inspected all ducts for obstructions and also good. Unit tested good"