We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Pittsford, NY 14534
Steve
Job Details: 06/12/2021
Found the control board on console was loose due to broken clip causing start button to not press correctly. Ordering console. ; ordrng 1 W10910626 (Console)
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Pittsford, NY 14534
Steve
Job Details: 06/12/2021
Ordering cook top for cracked top ; ordrng 1 WPW10396824 (Cooktop) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL RANGE
Model MGS5752BDS20
Near Rochester, NY 14622
Evan
Job Details: 06/12/2021
Customer stating unit is experiencing long preheat times. Discovered that ignitor was failing to glow. Replaced ignitor. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near West Henrietta, NY 14586
Dave
Job Details: 06/12/2021
Unit has no error codes . Customer show me video of unit overflowing with water . Pressure dome is clear . Calibrated unit . Ran auto diagnostics. Customer will monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Irondequoit, NY 14609
Steve
Job Details: 06/12/2021
The led light in fresh food section is shorted causing dim lights. The customer had gotten a parts authorization from manufacturer but is not in system. The customer is calling to get the authorization number. ; rqstng P&A on 1 W11527432 (Led module)
We serviced a
WHIRLPOOL OVEN DOUBLE
Model RBD306PDB15
Near Penfield, NY 14526
Steve
Job Details: 06/12/2021
Customer states the controls and oven shut off randomly. The controls are no longer available. No charge
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Fairport, NY 14450
Steve
Job Details: 06/12/2021
Found door not closing all the way causing no heat. Found some grease substance on the switches. Removed it. Tested multiple times and it heated as expected.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Honeoye Falls, NY 14472
Dave
Job Details: 06/12/2021
Replaced wash sump and tested unit in diagnostics unit tested good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near West Henrietta, NY 14586
Dave
Job Details: 06/12/2021
Light bulb will not turn off .unit needs new control . For traic being blown . Ordering control W10892389; schdld next appmnt for 6/25 FRI !
We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Rochester, NY 14612
Tanner
Job Details: 06/12/2021
Q1 no Q2 no Q3 noComplaint of air flow error message. Complaint of unit shutting off mid cycle.Customer states they clean venting. Following stored errors:F3E2 open or shorted moisture sensor.Measured following resistance of exhaust thermistor at 9.3 kOhms and inlet thermistor at 40kOhms. These are valid measurements at temp of approx 80 degrees. Customer running dryer on arrival. Ran several minutes of air only to equalize temps. Thermistors testing good. Advised customer that venting needs to be serviced or consider changing vent path as curremt venting runs span of the house. Moisture sensor error will cause machine to disable cycle. Confirmed continuity through moisture circuit and tested good. ACU not reading circuit. Ordering ACU.; ordrng 1 W10106710 (Test kit) and 1 W11526004 (ACU)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Webster, NY 14580
Tanner
Job Details: 06/12/2021
Q1 no Q2 no Q3 noStarted load of laundry. Will stop minutes into cycle and does nothing. Has to power cycle unit to unlock laundry. PF error displays. Following stored errors:None.Ran auto diagnostic and completes without error. Confirmed 120 VAC from outlet and outlet polarized. Customer states this error occurs on multiple outlets. ACU reading power failure even though power is fine. Ordering ACU. ; ordrng 1 W11322903 (ACU)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Webster, NY 14580
Steve
Job Details: 06/12/2021
Found fill tube heater broken causing no ice production. Ordering fill tube with heater. ; ordrng 1 W11366500 (Fill tube heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS00
Near Webster, NY 14580
Steve
Job Details: 06/12/2021
Ordering gaskets for ripped gaskets. ; rqstng P&A on 2 W10830162 (Gaskets)s
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Walworth, NY 14568
Steve
Job Details: 06/12/2021
"Ordering gearcase , motor and rotor for loud operation. ; ordrng 1 W11455453 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Webster, NY 14580
Evan
Job Details: 06/12/2021
Replaced spray arms due to original spray arms being clogged. Replaced arms. Unit tested good
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Canandaigua, NY 14424
Dave
Job Details: 06/12/2021
F5E2 lid lock failure . Tested lid lock in diagnostics would not work. Replaced lid lock with part from stock W10810403 . Calibrated unit and ran auto diagnostics. Unit tested good . ; used 1 W10810403 (LID LOCK ASSY) from stock
We serviced a
KITCHENAID FREEZER
Model KRSF505ESS00
Near Webster, NY 14580
Evan
Job Details: 06/12/2021
Replacing doors due to ice maker harness having multiple broken wires. Replaced doors. Tested ice maker and dispenser. Unit tested good
We serviced a
WHIRLPOOL DRYER
Model CED7006GW
Near Spencerport, NY 14559
Tanner
Job Details: 06/12/2021
Q1 no Q2 no Q3 noComplaint of no operation. Started unit and unit started working on first attempt. Confirmed 240 VAC. Trimmed venting. Ran unit for approx 20 minutes. Unit working as designed. Custpmer did throw the breaker when issue initially happened. If breaker tripping randomly or not indicating it tripped but resetting breaker fixes issue advised customer seek electrician.
We serviced a
MAYTAG RANGE
Model MER6600FZ1
Near Geneseo, NY 14454
Dave
Job Details: 06/12/2021
Wrong control came in. Ordering W11092468; ordrng 1 W11092468 (cntrl-elec)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKW0
Near Hamlin, NY 14464
David
Job Details: 06/10/2021
Inspected unit for leaks. Found soap build up sitting diagnostics Likely causing the leak. Cleared suds. Customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Rochester, NY 14612
David
Job Details: 06/10/2021
Door was not the correct color. Re ordered door ; ordrng 1 LW11026425 (Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Rochester, NY 14612
David
Job Details: 06/10/2021
Unit is not cooling in the freezer properly. Unit is restricted based on pressures in test 4 ordering 3 way valve and drier. Documented findings with techline SR7728637633; ordrng 1 W11094466 (Valve) and 1 wpw10143759 (Drier)
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Leicester, NY 14481
Dave
Job Details: 06/10/2021
Strike needs to be replaced was cracked went to adjust the strike and it Broke .unit needs strike customer will talk to rent a center .customer doesnt have money didnt know we were coming . Rent a center just set everything up didnt know thats what they did . . Customer is going to call rent a center in Warsaw .
We serviced a
WHIRLPOOL DISHWASHER
Model NA&/):73
Near Rochester, NY 14626
David
Job Details: 06/10/2021
Pulled out dishwasher to check for leaks. Dishwasher was not leaking anywhere. Customer will need a plumber to investigate further.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rochester, NY 14612
David
Job Details: 06/10/2021
The customer was using the machine with the spin selection at 1. This was resulting in poor performance. Recommending they use a higher spin speed. Unit checks ok
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Rochester, NY 14612
David
Job Details: 06/10/2021
Replaced radiant sensor due to intermittent heating issue. Customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Rochester, NY 14626
David
Job Details: 06/10/2021
Freezer would not close due to the left hand rail screw interfering with slides. Re fastened screw. Door shuts properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Rochester, NY 14624
David
Job Details: 06/10/2021
Replaced condenser fan and inverter due to unit not cooling
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rochester, NY 14607
David
Job Details: 06/10/2021
Checked unit due to poor cleaning. No errors in diagnostics. Unit passed auto test. Recommending customer use 2nd rinse option for better results. Unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Rochester, NY 14626
David
Job Details: 06/10/2021
Left caps with customer
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Webster, NY 14580
Evan
Job Details: 06/10/2021
"Customer is stating that unit is experiencing issue spinning and draining loads still. Checked for error codes. Unit was displaying 2 codes F7e6 for a motor fault and also f7e7 for motor failure to reach target rpm. Ran diagnostic cycle. Unit completed cycle as it should. Ran tachometer verification test. unit passed test. Based on fault codes motor is not spinning out correctly. Same fault codes are appearing as prior visit. Ordering motor , capacitor and actuator ; ordrng 1 W10913953 (ACTUATOR ) and 1 W11428524 (CAPACITOR ) and 1 W11497303 (MOTOR), dspstn on spec-tagged invntry: 1 W11307244 LATCH"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Webster, NY 14580
Evan
Job Details: 06/10/2021
"Customer is stating that door will not close. Tech removed door gasket and door was able to shut as it should. With door gasket installed door will not shut. Replaced gasket with new gasket but unit is still experiencing same issue. Inspected springs and pulley all are functioning as they should. Hinge is only part that can be causing issue. Ordering hinges. ; ordrng 1 WP8534853 (HINGE RIGHT ) and 1 WP8534854 (HINGE LEFT ), used 1 W11177741 (GASKET) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Rochester, NY 14617
Evan
Job Details: 06/10/2021
Customer stated that unit was not draining and hose was replaced recently. Removed water inside sump. Checked pump for debris. Discovered that pump impeller is too weak to remove water from cabinet. Ordering drain pump. Quoted $76.40 for labor upon return visit ; ordrng 1 W10914557 (DRAIN PUMP )
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Rochester, NY 14610
Evan
Job Details: 06/10/2021
Customer stated that unit would not fill correctly. Unit had code 6-2 fill valve electrical problem displayed. Discovered that black inlet hose that runs from fill valve to fill assembly was kinked and was restricting water flow. Straightened hose and tested unit multiple times. Unit is now filling as it should. Unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EW1
Near Penfield, NY 14526
Evan
Job Details: 06/10/2021
Customer is stating that burner is not operating. Discovered that burner coil has broken causing issue. Ordering replacement burner ; ordrng 1 W11047722 (RF BURNER )
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Williamson, NY 14589
Evan
Job Details: 06/10/2021
Customer stated that door would not shut. Discovered that door stop on Hinge to remove door was pinched and unable to move. Actuated hinge and straightened door stop. After doing so was able to reinstall door properly. Door now opening and closing as it should. Unit tested good
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEW3
Near Rochester, NY 14609
Steve
Job Details: 06/10/2021
"Found the freezer evaporator was not defrosting. Forced heater on at control and heater worked. Removed frost and replaced main co tool for not self defrosting. ; used 1 WPW10503278 (Jazz board), and 1 Sh15 (Shipping) from stock"
We serviced a
KENMORE WASHER
Model 11027422600
Near Churchville, NY 14428
Steve
Job Details: 06/10/2021
"Found the drive tube has broken gear causing no spin. The transmission is also missing a bolt. Ordering drive tube and bolt. The coupler will need to be replaced. Returning with transmission in case it is needed. ; ordrng 1 W10820043 (Drive tube) and 1 WP3400516 (Bolt), dspstn on spec-tagged invntry: 1 285753A COUPLING"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Rochester, NY 14610
Steve
Job Details: 06/10/2021
Found the damper is noisy. Ordering damper. ; ordrng 1 W11164593 (Damper)
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Rochester, NY 14607
Evan
Job Details: 06/10/2021
Parts ordered by previous tech are not what is needed to correct issue. Unit is in need of motor control unit this is causing issue. Ordering MCU ; ordrng 1 WPW10374126 (MOTOR CONTROL UNIT )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Pittsford, NY 14534
Steve
Job Details: 06/10/2021
Found the ice maker not calling for water. Ordering icemaker. ; ordrng 1 W10882923 (Ice maker) and 1 Sh15 (Shipping)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rochester, NY 14625
Steve
Job Details: 06/10/2021
Replaced door switch for broken tab on switch. The dryer tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Pittsford, NY 14534
Steve
Job Details: 06/10/2021
Replaced motor and control for motor not starting. The dishwasher is testing good. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Pittsford, NY 14534
Steve
Job Details: 06/10/2021
Found the door was twisted and bottom of door was sticking out and not closing properly. Bent door back to position and the dryer tests good.
We serviced a
WHIRLPOOL RANGE
Model KCGC500JSS0
Near Canandaigua, NY 14424
Dave
Job Details: 06/10/2021
Right front burner not lighting everytime. Removed burner and readjusted it to get a good ground . Tested multiple times and tested good
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Lima, NY 14485
Steve
Job Details: 06/10/2021
Replace door hinge with widened holes for adjustment and the door is now closing properly.
We serviced a
MAYTAG DRYER
Model LDG9306AAE
Near Fairport, NY 14450
Steve
Job Details: 06/10/2021
Replaced blower for loud bearing in blower. The dryer tests good
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFH4
Near Palmyra, NY 14522
Dave
Job Details: 06/10/2021
Drain pump is seizing up . Hit drain pump and it started draining . Ordering drain pump ; ordrng 1 WPW10348269 (drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Manchester, NY 14504
Dave
Job Details: 06/10/2021
"Frost build up in freezer . Customer spoke of ice dispenser door keeps opening . The frost could be caused by this letting the warm air in . Ordering pad for ice dispenser, UI and separator . ; rqstng P&A on 1 W11265135 (panel-ui) and 1 WPW10353552 (separator) and 1 WPW10353848 (pad)"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Rochester, NY 14609
Evan
Job Details: 06/10/2021
Replacing control panel and ACU due to unit failing to respond to commands. Replaced control. Ran diagnostic test cycle. Unit tested good
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Rochester, NY 14609
Evan
Job Details: 06/10/2021
Customer stating unit will not tumble or dry discovered that motor is seized and will not move. Ordering motor and blower ; ordrng 1 279827 (MOTOR) and 1 WP694089 (BLOWER WHEEL )
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Avon, NY 14414
Steve
Job Details: 06/10/2021
Replaced gearcase for noisy bearing inside gearcase. The washer tests good
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH5
Near Marion, NY 14505
Dave
Job Details: 06/10/2021
Replaced both adjusters on top rack . Rack is now working as expected
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Palmyra, NY 14522
Dave
Job Details: 06/10/2021
Ice maker cycling but not calling for water . Jumped L and V water valve turned on and was working . Unit needs ice maker . Customer is going to think about repair . ; rqstng P&A on 1 W10882923 (icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Phelps, NY 14532
Dave
Job Details: 06/10/2021
Could not get basket out . Called EE tried different things I could not get it out . Put PB blaster in the bearing to help loosen it up for next trip; schdld next appmnt for 6/16 WED !
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Lyons, NY 14489
Dave
Job Details: 06/10/2021
"Replaced gearcase for unit leaking past the tub seal .cam and belt for being covered in oil and slipping . If any more problems persists order suspension. Model and serial tag has fallen off ; used 1 WPW10006384 (BELT), and 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL OVEN
Model WFG525S0HZ1
Near Rochester, NY 14605
Evan
Job Details: 06/04/2021
Customer stating they can smell gas inside the oven while not in use. Unit had been tagged not to use by local gas company. Bubble tested fittings and connections at regulator unit is not leaking at regulator. Tested orifice connections for bake and broil inside oven. Unit was not leaking inside oven from either bake or broil orifice. Checked connections at upper burner bar. Could not find leak at burner bar. Tech cannot find leak at this time. Advised customer to contact local gas company and have them out for reinspection of unit
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Webster, NY 14580
Evan
Job Details: 06/04/2021
Customer is stating unit is not spinning correctly. In some cases unit will not spin out load correctly and will continue to display washing in display and never advance. In other cases unit will advance to final spin and will display 1 minute left in Display but will continue to spin for up to 15 mins. Checked for error codes. Unit was displaying code f3e1 for pressure system fault. Confirmed that pressure switch line didnt have any breaks or holes in line itself. Ordering control and pressure switch ; ordrng 1 W11316246 (PRESSURE SWITCH ) and 1 W11322903 (CONTROL )
We serviced a
MAYTAG MICROWAVE
Model MMV4207JZ0
Near Webster, NY 14580
Evan
Job Details: 06/04/2021
Customer is concerned that unit is not heating correctly compared to old unit. States that when heating certain items amount of time will need to be extended due to time being cold still. Checked unit for error codes. No codes present. Tested unit with cup of water and ran unit on 100% cool power for 1 minute. Tested unit this way multiple times. Unit is heating cup of water as it should. Advised customer unit is working as it should to correct issue technician suggested increasing time when heating items.
We serviced a
GE DRYER
Model GTD75ECPLDG
Near Rochester, NY 14611
Evan
Job Details: 06/04/2021
Replacing control due to unit failing to respond to commands. Replaced control and programmed. When testing unit unit began to produce noise. Discovered that unit needs bearing kit. Ordering bearing ; ordrng 1 WE3M33 (DRIVE ASSEMBLY )
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Rochester, NY 14615
Evan
Job Details: 06/04/2021
Customer stated unit was producing noise. Discovered that left side roller was seized. Replaced rollers. Tested unit. Unit tested good; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC0
Near Rochester, NY 14616
Evan
Job Details: 06/04/2021
"Customer stated that initial was producing squealing noise while in high spin. Checked for error codes. No codes present. Ran diagnostic cycle unit completed cycle as it should. Ran unit on high spin in manual test mode could hear squealing noise customer referred to noise tech is heating multiple noises. Main noise is coming from motor other squealing is coming from transmission. Ordering motor and transmission ; ordrng 1 W11026785 (MOTOR ), dspstn on spec-tagged invntry: 1 W11423758 GEARCASE"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Rochester, NY 14626
James
Job Details: 06/04/2021
Q1 n. Q2 n. Q3 n. Replaced controls and freezer harness. Unit began cooling once powered on. Customer is to monitor defrost.
We serviced a
GE WASHER
Model GTW750CPLDG
Near Rochester, NY 14611
Evan
Job Details: 06/04/2021
Customer stated that unit was leaking water. Ran test cycle and discovered that drain is backing up into sink and overflowing this is causing leak. Advised customer to contact Plumber. Unit itself tested good
We serviced a
KITCHENAID 50#IM 18' FS
Model KUIC18NNXS0
Near Rochester, NY 14610
James
Job Details: 06/04/2021
Q1 n. Q2 n. Q3 n. Replaced heater grid and tested. Verified unit is cooling. Unit functions properly. One year warranty on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Ontario, NY 14519
James
Job Details: 06/04/2021
Q1 n. Q2 n. Q3 n. Unit not dispensing water. Removed filter and reinstalled. Flushed water line. Customer is to monitor. Recommend replacing piercing valve.
We serviced a
MAYTAG REFRIGERATOR
Model MFB2055YEM00
Near Ontario, NY 14519
James
Job Details: 06/04/2021
Q1 n. Q2 n. Q3 n. Replaced lh door and hinges. Installed nameplate. Freezer door is rusting. Customer going to contact warranty company.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Webster, NY 14580
James
Job Details: 06/04/2021
Q1 n. Q2 n. Q3 n. Unit was getting warm and making a grinding noise. Ff section at 45 deg on max setting. Damper chatters and runs continuously. Need damper ; ordrng 1 W11087463 (Damper)
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Rochester, NY 14612
James
Job Details: 06/04/2021
"Q1 n. Q2 n. Q3 n. Light not powering on. Customer replaced bulb and it's not working. 120v to light socket. Power will not turn off to socket. ; ordrng 1 W11391714 (Cntrl) and 1 W10210871 (Holder), dspstn on spec-tagged invntry: 1 8206232A BULB"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW1
Near Rochester, NY 14626
James
Job Details: 06/04/2021
Q1 n. Q2 n. Q3 n. Unit not draining. Found check valve stuck. Freed check valve and tested. Filled and drained unit twice.
Near Rochester, NY 14612
David
Job Details: 06/04/2021
Picked up oven door.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBS0
Near Rochester, NY 14616
James
Job Details: 06/04/2021
Q1 n. Q2 n. Q3 n. Replaced pump and tested. Found no leaks.
We serviced a
FORD VAN
Model TRANSIT CONNECT
Near Rochester, NY 14610
Tanner
Job Details: 06/04/2021
Dropped off van
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2269FRZ06
Near Irondequoit, NY 14622
David
Job Details: 06/04/2021
"Unit is running but not cooling. Low side pressures in deep vacuum. Ordering drier, evaporator and compressor. ; ordrng 1 W10507884 (Compressor) and 1 W10314606 (Evaporator)"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958DEE00
Near Rochester, NY 14617
David
Job Details: 06/04/2021
The ice make motor is getting 120vac but will not harvest. Harness testing ok through fuse. Ordering ice maker ; ordrng 1 W10884390 (Ice maker) and 1 Sh (Shipping)
We serviced a
WHIRLPOOL WASHER
Model WTW8500BC0
Near Webster, NY 14580
Tanner
Job Details: 06/04/2021
Q1 no Q2 no Q3 noComplaint of unit leaking. Everytime unit is used.Filled unit multiple times. Source of leak not obvious. Unable to locate source of leak. Scheduling 2nd opinion.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Avon, NY 14414
Steve
Job Details: 06/04/2021
Found no error codes. Customer complaint of leaking a lot of water. Tested in manual diagnostics and normal cycle. Could not find leak at all but the gearcase had marble sounds while agitating. Ordering gearcase. ; rqstng P&A on 1 W11454372 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHW03
Near Irondequoit, NY 14609
David
Job Details: 06/04/2021
Customer had to shut off water supply due to puddling near freezer door. Found loose water fitting at door hinge. Reconnected and tested water and ice. Customer to monitor for ice after 24 hours.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Fairport, NY 14450
Steve
Job Details: 06/04/2021
Found the fresh food section 55 degrees and evaporator frosted but not iced up. The freezer was 35 degrees. Thermistors tested good In Diagnostics. Ordering sealed system parts. ; ordrng 1 W11116006 (Ff evap) and 1 WPW10608485 (Freezer evap) and 1 W10276644 (Compressor) and 1 W11094466 (Three way valve) and 1 WPW10143759 (Dye drier)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Lima, NY 14485
Steve
Job Details: 06/04/2021
"Replaced door. Top hinge is out of align,emu and top of door will not close. Ordering hinge. ; ordrng 1 WP2261963 (Hinge), dspstn on spec-tagged invntry: 1 W11178521 NAMEPLATE"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW0
Near Geneseo, NY 14454
Dave
Job Details: 06/04/2021
Ordering door gasket for unit possibly leaking from there . Couldnt get unit to leak .; ordrng 1 WPW10524469 (gasket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADB3
Near Pittsford, NY 14534
Dave
Job Details: 06/04/2021
Replaced door gasket and tested unit in diagnostics unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Irondequoit, NY 14609
David
Job Details: 06/04/2021
Installed door shins and hinge. Sealed cabinet to liner. Door sealing ok. Customer to monitor
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Macedon, NY 14502
Tanner
Job Details: 06/04/2021
Q1 no Q2 no Q3 noComplaint of start button not working. Put unit in diagnostic and LED turns on but does not respond to inputs. F2E1 stuck key stored. Replaced UI. Tested unit and unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rochester, NY 14618
Dave
Job Details: 06/04/2021
Ice maker has E2 motor error code . Tried to cycle unit in diagnostics would not cycle . Replaced ice maker and tested unit in diagnostics. Ice maker cycled . Temps in freezer were -2 and fresh food was 38 . Ice bin temp was 5 degrees . Unit is getting cold enough to cycle . Unit tested good ; dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Fairport, NY 14450
Steve
Job Details: 06/04/2021
Replaced hinge suppressor for broken suppressors.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Macedon, NY 14502
Tanner
Job Details: 06/04/2021
Q1 no Q2 nonQ3 noComplaint of garment stuck under agitator. No stored errors. Removed stuck garment. Ran autodiagnostic cycle and completed without issue. Reviewed use amd care for unit.
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Rochester, NY 14618
Tanner
Job Details: 06/04/2021
"Q1 no Q2 no Q3 noComplaint of odor of gas since install. Entering laundry room odor is not present. Customer states no paint thinners, adhesives, refinishing chemicals used that may cause gas like odor. Ran unit and observed gas valve open when igniter is glowing hot. Combustion is immediate when gas valve opens. Flame is blue in color. No light yellow coloring indicating poor combustion. Unit venting properly. Venting runs right behins unit and vents dirctly outside. Ran unit for several minutes and did not smell odor of natural gas. Dryer located in small laundry room with little to no ventillation when door is closed. Odor of Combustion is present. Odor of Combustion is normal.SR7730866323"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ1
Near Fairport, NY 14450
Tanner
Job Details: 06/04/2021
Q1 no Q2 no Q3 noReplaced ACU and drain pump. Tested unit via autodiagnostic and unit tested good.; dspstn on spec-tagged invntry: 1 W11225084 CONTROL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Rochester, NY 14613
David
Job Details: 06/04/2021
Replaced evaporator fan and defrosted freezer. Unit testing ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Rochester, NY 14610
Dave
Job Details: 06/04/2021
Evap was frosted up . Got control into defrost most but heater not turning on . Bypassed the bi metal and heater turned on . Unit needs new bi metal harness . Defrosted unit . Ordering part ; rqstng P&A on 1 W11225843 (harns-wire)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Rochester, NY 14606
David
Job Details: 06/04/2021
Customer concerned with dry performance. Checked heater in diagnostics. Heater checked ok. Customer using the 1 hour wash and not using rinse aid. Went over use and care with the customer to improve dry performance.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS3
Near Rochester, NY 14622
Tanner
Job Details: 06/04/2021
"Q1 no Q2 no Q3 noComplaint of no wash. Fills but never operates. Following stored errors:NoneAutodiagnostic cycle starts and fills. Motor never runs. Confirmed 120 VAC from ACU to motor. Replaced motor sump assembly. Tested unit and unit tested good. Rollers on bottom rack have failed. Upper clip and tines have failed.; rqstng P&A on 1 W10919676 (Dispenser guard) and 1 WPW10195417 (Rollers), dspstn on spec-tagged invntry: 1 WPW10605057 PUMP"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Rochester, NY 14606
Tanner
Job Details: 06/04/2021
Q1 no Q2 no Q3 noReplaced motor sump. Tested unit via normal wash and unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Rochester, NY 14618
Dave
Job Details: 06/04/2021
Frost around the freezer . Looks like moisture in freezer section . Went into diagnostics fans are working and unit is making ice . Ice maker door gaskets are sealing tight in fresh food section . Checked average temp for freezer and was 9 degrees which is good . Called techline SR 7730912397 video with techline showed frost build up. Techline said looks like door was left open . I dont think the door was left open and the door pulls shut and seals . I did have defrost set to basic changed to adaptive . Customer will monitor unit . Turned freezer down -2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Walworth, NY 14568
Steve
Job Details: 06/04/2021
Sr 7730913967; ordrng 1 LW11026427 (Fz door black)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Fairport, NY 14450
Steve
Job Details: 06/04/2021
Replaced leds and found the harness in freezer has loose connections causing shorted lights. Ordering harness ; ordrng 1 W10871583 (Harness)
We serviced a
MAYTAG WASHER
Model MAV4057AWW
Near Rochester, NY 14624
Dave
Job Details: 06/04/2021
"Unit needs new lid switch . Ordering lid switch ; ordrng 1 12001908 (lid switch), dspstn on spec-tagged invntry: 1 WP22003483 BELT"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Spencerport, NY 14559
David
Job Details: 06/04/2021
Inlet hose leaks during drain. Found a crack in the hose. Ordering hose ; ordrng 1 W11036161 (Hose) and 1 W11036287 (Hose)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Macedon, NY 14502
Steve
Job Details: 06/04/2021
Ordering motor for stalling motor causing g poor wash. ; rqstng P&A on 1 W11087376 (Motor sump)