Service History 18

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Victor, New York 14564

Jeremy

Job Details: 05/08/2026

Replaced LEDs with upgraded kit. Tested good.; dspstn on spec-tagged invntry: 1 W11683244 MODULE KIT

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD24ESSM1WW

Near Canandaigua, New York 14424

Jeremy

Job Details: 05/08/2026

Replaced lid lock and strike. Still won't lock. Needs top cover and lid.; ordrng 1 WH49X27330 (Top cover)

We serviced a

JENN AIR RANGE

Model JES1450DB0

Near Macedon, New York 14502

Jeremy

Job Details: 05/08/2026

Replaced door hinges. Unit displays F9EO for miswire. Inspected all wiring and called techline Case # 23472181. After troubleshooting with techline it was suggested to replace the main control.; ordrng 1 W11297273 (Control)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE27JYMFFS

Near Fairport, New York 14450

Jeremy

Job Details: 05/08/2026

Customer stated door is now opening and closing correctly. No further service needed.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Fairport, New York 14450

Jeremy

Job Details: 05/08/2026

"Faulty suspension and basket is loose. Unable to remove washplate, will need to be broken to remove. Need gearcase, hub, cam, washplate, basket and suspension.; rqstng P&A on 1 W10752283 (Washplate) and 1 W10752719 (Basket) and 1 W11454734 (Gearcase) and 1 W10396887 (Hub) and 1 W10721967 (Cam)"

We serviced a

GENERAL ELECTRIC DRYER

Model GTD48GASWWB

Near Rochester, New York 14619

Andres V

Job Details: 05/08/2026

Replaced the motor and blower assembly. Tested unit with towels in it for some weight compensation. We did not hear any squeaking sound.

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE27JYMYFFS

Near Webster, New York 14580

Andres V

Job Details: 05/08/2026

Raised left door to align mullion with center piece when closing. Raised right side door as well to align both.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Webster, New York 14580

Andres V

Job Details: 05/08/2026

"Used clear to look inside unit found water shooting towards the inner door from the manifold assembly. I took off assembly and reinstalled it so its fully sealed. Tested it again, unit is working properly"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ4

Near Webster, New York 14580

Andres V

Job Details: 05/08/2026

Explained to Cusotmer smells will come from whatever is put into the dishwasher. Reccomended using affresh pods to help with smell

We serviced a

WHIRLPOOL OVEN

Model WOD52ES4MZ

Near Webster, New York 14580

Andres V

Job Details: 05/08/2026

Customer had a power outage causing the UI to go out. We verified power to unit. Called techline they suggested replacing UI; ordrng 1 W11760818 (Ui)

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Webster, New York 14580

Andres V

Job Details: 05/08/2026

Found clogged vent. Took off the vent cleaned it out and verified air blowing outside.

We serviced a

GENERAL ELECTRIC RANGE

Model CGS700P4M6W2

Near Rochester, New York 14609

Andres V

Job Details: 05/08/2026

"Replaced the blower fan. Tested it out, unit is working properly"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GSS25IGNRHWW

Near Irondequoit, New York 14609

Zach L

Job Details: 05/08/2026

"Ice maker not plugged in all the way, no power. Plugged in ice maker, arms stuck in ice causing motor to grind. Replaced ice maker due to grinding motor. Tested, working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Rochester, New York 14617

Zach L

Job Details: 05/08/2026

Customer's clothing spotty after wash. Found fabric softener dispenser not ; ordrng 1 W11621180 (Control) and 1 W11621181 (Inlet valve assy)

We serviced a

MAYTAG DRYER

Model MGD7205RW0

Near Brockport, New York 14420

Trevor

Job Details: 05/08/2026

Found loose connection to cut out thermostat. Secured loose connector and no dryer is heating up normally.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Rochester, New York 14620

Ben H

Job Details: 05/08/2026

Customer complaint is unit goes straight from sense to done. Found f7e1 error code for tachometer signal missing. Tested unit and tachometer was not reading basket speed. Replaced shift actuator and tested unit for proper operation; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ

Near Rochester, New York 14626

Trevor

Job Details: 05/08/2026

No water dispensing from the fridge after customer change filter. Check for water coming into fridge from supply line and there is none. Check basement and found that the water line is a leakproof shut off line. Reset the water line and now what is dispensing from the fridge. Advise customer to replace the water line with a regular water line to fridge. Customer as of d&g warranty.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ14

Near Rochester, New York 14612

Zach L

Job Details: 05/08/2026

"Ice maker unable to detect home position. Replaced ice maker and tested, working properly."

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE27JYMXFFS

Near Hilton, New York 14468

Zach L

Job Details: 05/08/2026

"Freezer door not closing properly, creating gap in right side and building up frost in freezer. Needs new door rails.; ordrng 2 WR72X24815 (Freezer door rails)s"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Hilton, New York 14468

Zach L

Job Details: 05/08/2026

"Lid lock unable to actuate, will not lock. Replaced lid lock and tested. During testing, drain pump failed to drain. Impeller separated from motor, needs new drain pump.; rqstng P&A on 1 W11399437 (Drain pump), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Irondequoit, New York 14609

Trevor

Job Details: 05/08/2026

Checked unit and found it leaking from a hole in the drain hose. Customer says he will replace the hose. No other problems found with the washer.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ

Near Rochester, New York 14609

Trevor

Job Details: 05/08/2026

Washer motor is not running. Remove motor and cleared debris and glass from impeller blade. Reassemble and tested okay. Dishwasher is now washing Normally.

We serviced a

KITCHENAID DISHWASHER

Model KUDT03FTSS3

Near Pittsford, New York 14534

Trevor

Job Details: 05/08/2026

The part for repair isn't in parts bag. Rescheduling call for Monday afternoon.; schdld next appmnt for 5/11 MON PM

We serviced a

WHIRLPOOL FREEZER

Model WRB322DMHV06

Near Rochester, New York 14610

Ben H

Job Details: 05/08/2026

Customer complaint was the door handle was very loose and she was unable to remove the freezer drawers. I tightened the handle up and instructed customer how to properly take out the drawers and corrected the leveling of the unit

We serviced a

WHIRLPOOL OVEN

Model WFG535S0LS5

Near Rochester, New York 14623

Ben H

Job Details: 05/08/2026

Customer complaint was oven does not heat up. Check bake and broil settings and neither one spark for ignition. Power is coming into the DSi board but none comes out on a cycle. Replaced DSi board and tested for proper operation

We serviced a

GENERAL ELECTRIC WASHER

Model GUD24GSSM1WW

Near Caledonia, New York 14423

Ben H

Job Details: 05/08/2026

Replace control board due to faulty pressure sensor and tested unit for proper operation

We serviced a

SUB ZERO FREEZER

Model 700TFI2V

Near Rochester, New York 14607

Jeremy

Job Details: 05/07/2026

"Temps check good, condenser clogged with lint. Cleaned condenser."

We serviced a

GENERAL ELECTRIC RANGE

Model JKD3000SN4SS

Near Pittsford, New York 14534

Trevor

Job Details: 05/07/2026

Tech assist complete

We serviced a

SUB ZERO REFRIGERATOR

Model 700TR3

Near Rochester, New York 14607

Jeremy

Job Details: 05/07/2026

Temps in unit check good. Condenser clogged with lint. Cleaned condenser.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ11

Near Pittsford, New York 14534

Trevor

Job Details: 05/07/2026

Microwave isn't powering on. Checked and found there was no power at outlet. Advise customer to check for a tripped breaker. Customer reset the breaker and the microwave powered up and heating normally. I advise customer to have breaker replaced as it wasn't tripped but not supplying power. Also advise customer that the service call is billable.

We serviced a

GE DISHWASHER

Model GDT226SGL1WW

Near Rochester, New York 14621

Andres V

Job Details: 05/07/2026

Found spray arm cracked horizontally causing original leak. Cusotmer stated that someone came out and took off bottom inner door seal. Seal is part of the inner door and will all have to be replaced. Leasing office needs to talk to management to see if they want to go ahead with repair.; rqstng P&A on 1 WD22X24672 (Lower spray arm) and 1 WD31X24740 (Inner door)

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS

Near Rochester, New York 14613

Andres V

Job Details: 05/07/2026

Unit is infested with roaches. I explained and showed Cusotmer the roaches and that they will need to be killed and cleaned up before we do any repairs.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM6

Near Rochester, New York 14626

Andres V

Job Details: 05/07/2026

Checked power output to pump from the ACU did find 120v. Gave customer a quote for sump & pump she wants to invest in a new unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Rochester, New York 14624

DeVaughn C

Job Details: 05/07/2026

"Customer reports unit leaks intermittently, leaving water in the front middle of unit. No error codes stored. Ran diagnostic test, unable to recreate issue at this time. Spray arm and door seal pass visual inspection. Unit functioning as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Webster, New York 14580

DeVaughn C

Job Details: 05/07/2026

Drain pump running continuously when connected to power. Replaced control board then ran test cycle. Unit completed diagnostic cycle with no issues. Repair successful. ; used 1 W11607637 (CNTRL- ELEC) from stock

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Irondequoit, New York 14609

DeVaughn C

Job Details: 05/07/2026

Unit making excessive noise during use. Discovered a screw between drum and cabinet causing a knocking noise during drum rotation. Removed screw then tested. Repair successful.

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Rochester, New York 14609

DeVaughn C

Job Details: 05/07/2026

"Unit full of water with error codes stored displayed upon arrival. F9E1 error code present. Unable to test in diagnostics. 120v at board going to pump, not power at pump. Replaced harness then tested. Repair successful. ; used 1 W11643701 (HARNS- WIRE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Penfield, New York 14526

Jeremy

Job Details: 05/07/2026

Water dripping from dispenser and upper LEDs out.; rqstng P&A on 1 W11495416 (Valve) and 1 W11484840 (LED harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM01

Near Penfield, New York 14526

Trevor

Job Details: 05/07/2026

Installed new ice maker and tested. Ice maker harvested normally but did not fill with water. Check water supply coming to fridge and found it insufficient with water just trickling out of hose. Advise customer to replace the piercing line water valve in the basement.

We serviced a

GENERAL ELECTRIC OVEN

Model CTS70DP2N4S1

Near Rochester, New York 14607

Trevor

Job Details: 05/07/2026

Installed new control panel. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF5333PZ03

Near Rochester, New York 14624

Trevor

Job Details: 05/07/2026

Customer says the noise coming from the evap fan is very loud still. Ordering new fan motor.; ordrng 1 W11750337 (Evap fan motor)

We serviced a

AMANA REFRIGERATOR

Model ARB9059CS

Near Pittsford, New York 14534

Ben H

Job Details: 05/07/2026

Customer's complaint is the fridge does not cool. I checked in the back and the compressor was not running. Removed the start relay and it was broken internally. Ordered new start relay; ordrng 1 W10613606 (Start relay)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT670SYV6FS

Near Pittsford, New York 14534

Ben H

Job Details: 05/07/2026

Replaced diverter disc and test of unit for proper operation

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Irondequoit, New York 14622

DeVaughn C

Job Details: 05/07/2026

"Customer reports unit will not work. No error codes stored. Unit shut off mid diagnostic cycle, with no power going to control board. Discovered failed connection at terminal block. Repaired connection then tested. Repair successful."

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Rochester, New York 14615

Andres V

Job Details: 05/07/2026

Replaced the terminal block and power cord. Tested all the burners and both ovens on a bake cycle. Unit is working properly

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Rochester, New York 14612

Andres V

Job Details: 05/07/2026

"Heard noise coming from rollers when in use. I inspected the rollers and shaft, when I spin them by hand they jump around. ; ordrng 1 WPW10359270 (Left side roller shaft) and 1 WPW10359269 (Right side roller shaft) and 1 349241T (Roller supporters)"

We serviced a

WHIRLPOOL WASHER

Model WFW5720RR0

Near Rochester, New York 14617

DeVaughn C

Job Details: 05/07/2026

Unit will not turn on or respond to functions. 120v at outlet. Control board has failed and should be replaced. ; ordrng 1 W11747036 (Control Board) and 1 W11748897 (Console)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GTS22KGNDRWW

Near Rochester, New York 14617

Andres V

Job Details: 05/07/2026

Checked temp in fresh food section and the freezer temps were writhing spec. Showed Cusotmer how the freezer adjustment can affect fresh food section. Unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Fairport, New York 14450

Jeremy

Job Details: 05/07/2026

Icemaker is slow to cycle and not calling for water. Ordering icemaker under Appliance Tec warranty ; ordrng 1 WPW10300024 (Icemaker)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PGE29BYTEFS

Near Fairport, New York 14450

Jeremy

Job Details: 05/07/2026

"Replaced glides, drawer still sticking and rattling. Door bin hitting filter door when removing and customer is having difficulty with it.; ordrng 1 WR02X31776 (Crossbar) and 1 WR02X42066 (Left pinion) and 1 WR02X42065 (Right pinion) and 1 WR13X44905 (Valve cover) and 1 WR71X44187 (Door bin)"

We serviced a

GENERAL ELECTRIC RANGE

Model PGB965YPFS

Near Fairport, New York 14450

Jeremy

Job Details: 05/07/2026

"Concerned that valve stems are not centered in holes on fascia. Removed cooktop to show customer that valves and manifold are fixed and position can not be adjusted. Customer also concerned that upper oven door isn't perfectly vertical. Verified that door is closing against gasket. Checked burners, unit operating as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Pittsford, New York 14534

Jeremy

Job Details: 05/07/2026

Unit continuously running drain pump with no water in tub. Verified fill valve is not leaking and pressure tube is clear of obstructions. Replaced control board in accordance with service pointer W11766193. Unit now will not power up with drain pump plugged in.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Webster, New York 14580

Andres V

Job Details: 05/07/2026

Replaced the ice maker and ice maker fan. Unit turned back on and is working properly. Customer is to monitor.

We serviced a

GENERAL ELECTRIC RANGE

Model JGBS66REK7SS

Near Henrietta, New York 14467

Ben H

Job Details: 05/07/2026

Customer complaint is a gas smell whenever the gas to the oven is turned on. Leak tested from the house all the way to the regulator and found no leaks. Called tech line and they advised replacing the valve and pressure regulator assembly; ordrng 1 WB21X38549 (Valve assy)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Churchville, New York 14428

Ben H

Job Details: 05/07/2026

"Customer complaint is there is a gap at the bottom of the agitator that is larger than the rest causing clothes to get stuck. Adjusted agitator and was able to make the spaces fairly even around the agitator, customer is to use and monitor the unit"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE27JYMFS

Near Macedon, New York 14502

Jeremy

Job Details: 05/07/2026

Unit not cooling. No error codes and no operation in diagnostics. Power cycled and unit started cooling.; ordrng 1 WR55X46945 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB00

Near Churchville, New York 14428

Ben H

Job Details: 05/07/2026

Customer complaint is no cool. System was worked on before by a different company and they left a bullet valve on the process tube and the bullet valve is leaking. Unable to remove it and have enough process stub to add a process tube. Compressor will need to be replaced; ordrng 2 W11504444 (Lok rink 5x4.5)s and 2 W11504447 (5x1.8)s and 4 W11504416 (8.5x6)s and 2 W11504431 (7x5)s and 2 W11506635 (Process tube)s and 2 W11504420 (8x6)s and 1 W10233960 (Compressor)

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Rochester, New York 14612

DeVaughn C

Job Details: 05/07/2026

Front panel was not installed properly. Installed front panel properly. Repair successful.

We serviced a

MAYTAG MICROWAVE

Model MMV6190FB

Near West Henrietta, New York 14586

Trevor

Job Details: 05/07/2026

Fuse blown due to faulty door switches. Ordering new parts.; ordrng 1 W11244494 (Door interlock assembly)

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSMWW

Near Canandaigua, New York 14424

Jeremy

Job Details: 05/07/2026

Washer will not power on a dryer doesn't heat. Found only getting 120 v from receptacle. Advised customer to contact electrician to fix.

We serviced a

GE REFRIGERATOR

Model PFSS2MIYASS

Near Rochester, New York 14625

Andres V

Job Details: 05/07/2026

Replaced the evaporator fan motor. Put unit back together and powered it on. Fan started working properly. Informed Cusotmer unit can take up to 24hrs to get to temp.

We serviced a

MAYTAG OVEN

Model MER8800FZ0

Near Penfield, New York 14526

Andres V

Job Details: 05/07/2026

"Customers power outlet is shorted will need electrician. Customer will need an electrician to fix outlet, once outlet is fixed if they call back saying burners not working order LF switch W10857622 and RF switch W10917724."

We serviced a

MAYTAG WASHER

Model MTW6200RR1

Near Rochester, New York 14612

DeVaughn C

Job Details: 05/07/2026

"Customer provided video of unit making clicking noise during agitation. Started normal cycle with items. Clicking noise present during agitation. Contacted Whirlpool Technical. Agent reviewed videos & recommend replacing slider assembly. Replaced slider, noise still present. Gearcase should be replaced. CASE NO. 23461406; ordrng 1 W11807607 (Gearcase), used 1 W10734521 (SLIDER) from stock"

We serviced a

GENERAL ELECTRIC COOKTOP

Model JP3036DL3BB

Near Bloomfield, New York 14469

Jeremy

Job Details: 05/06/2026

"Unable to separate cook top from chassis due to adhesive. Need second person to safely separate cooktop from chassis.; O-emld tckt , states that autho needed"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GTS19KGNDRWW

Near Pittsford, New York 14534

Trevor

Job Details: 05/06/2026

"Checked unit and temps were normal. Customer claims that the unit was shutting off intermittently before, but another tech had come and fixed a loose connection in the back."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Victor, New York 14564

Ben H

Job Details: 05/06/2026

Case number 23438635 customer complaint is there's no lights in the unit. Found two LEDs flickering and one not powered on at all. All the LEDs are wired in series so techline advised replacing all of them; ordrng 1 WPW10515058 (Led) and 2 WPW10515057 (Led)s

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ08

Near Penfield, New York 14526

Trevor

Job Details: 05/06/2026

Ice maker has stopped mid cycle of harvesting. Not responding in diagnostics. Found No power at the on and off switch. The wiring to the power switch was broken. Repared broken wire and now the ice maker is cycling and filling normally.

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Penfield, New York 14526

Trevor

Job Details: 05/06/2026

Installed new control board . Tested and all functions are working normally.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GSS28NYYBHFS

Near Penfield, New York 14526

Andres V

Job Details: 05/06/2026

Raised the fresh food door to align with the freezer door. Had customer inspect.

We serviced a

AMANA REFRIGERATOR

Model ABB1924BRM

Near Canandaigua, New York 14424

Jeremy

Job Details: 05/06/2026

Damper motor excessively loud.; ordrng 1 WPW10594330 (Damper)

We serviced a

GENERAL ELECTRIC DRYER

Model PFD87ESSV0WW

Near Shortsville, New York 14548

Jeremy

Job Details: 05/06/2026

"Replaced control, UI, door switch and tightened door hinge screws. Tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ4

Near Marion, New York 14505

Andres V

Job Details: 05/06/2026

Customer stated unit was leaking out of the bottom door corners. Started a normal cycle and watched for the leak i did not see any. Took off front panel and saw water marks running down from the vent. ; ordrng 1 W11649995 (Vent) and 1 W11545290 (Vent cap)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Sodus Point, New York 14555

Andres V

Job Details: 05/06/2026

Replaced heating element. Tested unit and watched it cycle. Unit is working properly

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Palmyra, New York 14522

Andres V

Job Details: 05/06/2026

Arrived to home and customer stated she called and canceled the call

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Palmyra, New York 14522

Andres V

Job Details: 05/06/2026

Unit had pressure sensor error code. Replaced control board and tested unit. Unit is filling properly and advancing.

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Phelps, New York 14532

Jeremy

Job Details: 05/06/2026

"Replaced motor, shifter and capacitor for F7E4 error code. Ran calibration cycle. Tested on normal cycle, tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Phelps, New York 14532

Jeremy

Job Details: 05/06/2026

After S-code repair found drain pump is causing control board failure. Called techline case # 23442671. Techline recommends drain pump replacement.; ordrng 1 W10919003 (Pump)

We serviced a

GENERAL ELECTRIC WASHER

Model PFQ97HSPV2DS

Near Rochester, New York 14624

DeVaughn C

Job Details: 05/06/2026

"Customer reports leaking from underneath during use. Dry puddle under machine on pedestal. No error codes stored. Filled unit with water then drained. Unable to recreate leak at this time. If issue persist, two techs required to remove unit off pedestal to further inspect. No repair needed at this time."

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model CGE29DP4TEW2

Near Victor, New York 14564

Ben H

Job Details: 05/06/2026

Unit had an inefficient compressor. Replaced compressor and vacuumed the unit down to 500 microns. Charged unit with 69 g of r600 and the unit is working properly

We serviced a

WHIRLPOOL FREEZER

Model WZC5116LW0

Near Phelps, New York 14532

Jeremy

Job Details: 05/06/2026

Inverter board and compressor terminals burned out causing no operation.; ordrng 1 W11598145 (Inverter) and 1 W11599968 (Compressor) and 2 W11504420 (8x6)s and 2 W11504416 (8.5x6)s and 1 W11506635 (Process Tube) and 2 W11504431 (7x5)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW04

Near Palmyra, New York 14522

Andres V

Job Details: 05/06/2026

Ice maker does cycle and call for water but it is not getting good water flow. I attempted to take off the water filter but when i do water comes out of filter housing which is not supposed to happen. I reccomend replacing housing could be causing issues with water flow getting through; ordrng 1 W11162041 (Filter housing) and 1 WPW10558423 (Ice bucket)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT650SYV2FS

Near Rochester, New York 14609

Zach L

Job Details: 05/06/2026

"Unit not mounted correctly to counter, tipping and leaning. Properly installed mounting brackets and adjusted drain hose position."

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSMWW

Near Geneva, New York 14456

Jeremy

Job Details: 05/06/2026

Drain hose is damaged and leaking. Unit must be uninstalled and relocated before service can be performed. See photos for installation.; ordrng 1 WH41X26574 (Drain pump)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SSN5WW

Near Spencerport, New York 14559

DeVaughn C

Job Details: 05/06/2026

"Customer reports clicking noise and no operation. F93 (Main Board Component Failure) and F92 (Inverter Fault) x6 codes stored. Ongoing clicking noise when unit is in standby mode. Attempted to test spin in diagnostics, user interface shut down. Control board, user interface, and inverter board should be replaced. ; ordrng 1 WH22X34940 (User Interface Board) and 1 WH22X29548 (Control Panel) and 1 WH22X38837 (Inverter Board) and 1 WH22X37840 (Control Board)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Irondequoit, New York 14617

Zach L

Job Details: 05/06/2026

"Pressure sensor failure. Replaced control and tested, unit working properly."

We serviced a

MAYTAG DRYER

Model MGD7205RW0

Near Brockport, New York 14420

DeVaughn C

Job Details: 05/06/2026

"Customer reports gas smell during use, but no heat. F4E1 (Heater System Fault) & F7E1 (Motor System Fault) error codes stored. 120v going to unit, no power going to heater circuit. Contacted Whirlpool Technical. All fuses and heating components pass testing. Techline agent suggests replacing inlet and outlet thermistors. ; ordrng 1 W11396709 (Inlet Thermistor) and 1 W11452857 (Outlet Thermistor) and 1 W11791567 (Control)"

We serviced a

AMANA RANGE

Model AER6303MFW6

Near Rochester, New York 14609

Trevor

Job Details: 05/06/2026

The burner infinite switch is burned out causing no heat and burner hot light constantly on. Ordering new Infinity switch.; ordrng 1 WP3148953 (Burner switch)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT715SYV6FS

Near Hilton, New York 14468

DeVaughn C

Job Details: 05/06/2026

"Customer reports detergent is not dispensing. F146 (Circulation Pump System Error) x52 stored. Tested circulation in diagnostics. Unit fills and drains, but failed to pump water properly. Circulation pump should be replaced. ; ordrng 1 WD19X32518 (Wash Pump)"

We serviced a

GENERAL ELECTRIC WASHER

Model GUD24GSSM1WW

Near Caledonia, New York 14423

Ben H

Job Details: 05/06/2026

Customer complaint is the unit runs non-stop and throws an error code. Found control board. Unable to read water sensor so ordering new control board; ordrng 1 WH16X27251 (Control)

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Rochester, New York 14612

DeVaughn C

Job Details: 05/06/2026

"Customer reports unit would repeat rinse/spin cycle when attempting to wash blanket. Unit is going off balance, preventing spin cycle. Informed customer on proper loading practices. Added more items with blanket, then ran drain and spin.Unit functioning as designed."

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BSR1WS

Near West Henrietta, New York 14586

Trevor

Job Details: 05/06/2026

Washer was put in customers garage and isn't hooked up anymore. The lid is completely broken off the unit and the latch is also broken off. Customers also concerned that the washer makes a loud noise when washing. I'm unable to verify this complaint because washer can't be run. Customer did not express a desire to have washer repaired and said he is seeking other resolutions. I updated GE tech support with the info and pictures. I was instructed to close the service call.

We serviced a

KITCHENAID DISHWASHER

Model KDTE304RPS0

Near Fairport, New York 14450

Andres V

Job Details: 05/06/2026

Replaced the drain line. Put unit back into cavity and tested it. Unit is working properly no longer leaks.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Fairport, New York 14450

Andres V

Job Details: 05/06/2026

"Replaced the inner door and bottom door seal. Tested unit out, unit no longer leaks."

We serviced a

MAYTAG DRYER

Model MGD5630HW0

Near Scottsville, New York 14546

Trevor

Job Details: 05/06/2026

"Customer complaint that dryer is constantly getting an f3 E3 error code indicating a shorted thermister. During service visit dryer was not heating up. Spoke to tech support and after some diagnostics test, they deemed the unit unrepairable due to the recommended parts that were already changed not resolving the issue.Advise customer to contact whirlpool third party . Reference number 23449205."

We serviced a

KITCHENAID RANGE

Model KFGC506JSS05

Near Geneva, New York 14456

Jeremy

Job Details: 05/06/2026

"Replaced broil burner and orifice, tested good."

We serviced a

KITCHENAID OVEN

Model KFGS530SPS0

Near Rochester, New York 14612

Zach L

Job Details: 05/06/2026

"Replaced side panel and control. Tested, unit working properly."

We serviced a

GENERAL ELECTRIC RANGE

Model GRF600AVSS

Near Rochester, New York 14612

Zach L

Job Details: 05/06/2026

"Bracket bent, creating space for stovetop to shift. Adjusted bracket and reassembled. Stovetop secure."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3336SZ00

Near Rochester, New York 14606

Zach L

Job Details: 05/06/2026

"Ice buildup on bail arm, unit unable to detect ice bin is empty. Cleared buildup and tested, working properly."

We serviced a

WHIRLPOOL RANGE

Model WSGS5030SZ0

Near Rochester, New York 14626

Zach L

Job Details: 05/06/2026

"Replaced bulb and DSI board. DSI board failed due to incorrect power supply. Unit was installed connected to 240V outlet adapter. Unit needs to be connected to 120V. Customer supplied extension cord to connect to countertop outlet, advised customer contact electrician to install new 120V outlet."

We serviced a

WHIRLPOOL DRYER

Model WGD4107SW0

Near Rochester, New York 14626

DeVaughn C

Job Details: 05/06/2026

Customer reports poor drying performance. Check vent light illuminated when connected to vent. Tested with vent off and light did not return. Attempted to reattach vent as best as possible. Home venting system requires professional attention. Unit funct as designed at this time.