Service History 179 - Appliance Tec

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW

Near Camillus, NY 13031

Chuck G

Job Details: 02/28/2022

Replaced lid. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED9470WW1

Near Victor, NY 14564

Chuck G

Job Details: 02/25/2022

Unit not heating. Voltage to unit is good. heating element tested bad. Ordering element WP8544771. ; ordrng 1 WP8544771 (Hearting element)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Canandaigua, NY 14424

Chuck G

Job Details: 02/25/2022

"Replaced gearcase, Cam and belt. Ran diagnostic test cycle, Unit tested good ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Skaneateles, NY 13152

Chuck G

Job Details: 02/25/2022

"unit was locked on spin cycle. Ran diagnostic cycle, ran normally. Unbalanced load code, explain to customer about overloading unit. Inspected drain pump, gear case, actuator, cam & all looked normal. Unit tested good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB

Near Baldwinsville, NY 13027

Chuck G

Job Details: 02/25/2022

Unit not working. Error code F4E3- wash motor failure. Ordering sump & motor ; ordrng 1 W11085683 (Sump & motor assembly)

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Weedsport, NY 13166

Chuck G

Job Details: 02/24/2022

"Replaced control and HMI was non responsive, did not transfer data to control. Faulty control. Reordering control W11498803; ordrng 1 W11498803, dspstn on spec-tagged invntry: 1 W11498803 CNTRL- ELEC"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Geneva, NY 14456

Chuck G

Job Details: 02/24/2022

"Customer stated that the lights inside freezer and refrigerator compartments were not working, i did confirm. I jumped the light in the freezer and the refrigerator light did not come on which indicates that refrigerator led needs to be replaced. I quoted customer for led WPW10515058 $225 but the customer thought that was too much and elected not to repair."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Canandaigua, NY 14424

Chuck G

Job Details: 02/24/2022

Called customer and i was asked to reschedule for tomorrow as the customer had somewhere to be at 12:45pm ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Chuck G

Job Details: 02/24/2022

"Customer stated a squalling noise during spin. I ran a diagnostic test with no codes to confirm noise. I inspected tub, belt , pulley and cam all seemed good. Ran motor without belt to confirm the noise wasnt coming from motor . Ordering gear case, cam and belt ; ordrng 1 W11454741 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0EB0

Near Rochester, NY 14606

Dave L

Job Details: 02/23/2022

Front left burner switch is shorted causing cooktop indicator light to stay on. Ordering switch. ; ordrng 1 WP3149400 (Switch right front)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Hilton, NY 14468

Dave L

Job Details: 02/23/2022

Replaced lid lock and bezel due to lid not locking. Tested on

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Rochester, NY 14624

Steve

Job Details: 02/23/2022

Replaced bottom left door for cosmetic damage on delivery

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Hilton, NY 14468

Dave L

Job Details: 02/23/2022

"Customer is getting an intermittent long fill error. Unable to replicate. Re calibrated unit. Drain hose is not the correct hose and will need to be changed. Suspecting control issue or sticking water valve. Ordering valve, hose, and control. ; ordrng 1 W11244231 (Drain hose) and 1 W10920541 (Control), used 1 W11165546 (Valve) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Webster, NY 14580

James

Job Details: 02/23/2022

Unit not washing. 120 volts to wash motor. Need pump assembly. ; ordrng 1 W11087376 (Pump) and 1 Sh15

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Webster, NY 14580

James

Job Details: 02/23/2022

Unit trips circuit breaker when plugged in. Found neutral and l1 switced on terminal block. Corrected power cord. Tested unit and it functions properly. Waive labor due to recent service on washer.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Williamson, NY 14589

James

Job Details: 02/23/2022

Replaced pump and tested. Verified spray arms are rotating during cycle. ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH5

Near Williamson, NY 14589

James

Job Details: 02/23/2022

Parts were not ordered left vm to reschedule; ordrng 1 W11085683 (Pump) and 1 W11305293 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Williamson, NY 14589

James

Job Details: 02/23/2022

Unit spun off balance and now control making consistent clicking noises. Need control. Control on back order. Going to attempt to reflash acu and see if that resolves issues. Control W11322903

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Williamson, NY 14589

James

Job Details: 02/23/2022

Unit locked with clothes inside and wouldn't open. Unit unlocked now wont function. Tested lid lock and it wont lock. Need lock. ; ordrng 1 W11394572 (Lock)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ02

Near Marion, NY 14505

James

Job Details: 02/23/2022

Unit goes through icemaker harvest and overflows icemaker mold. Need fill valve and icemaker. Icemaker under part warranty. ; ordrng 1 WPW10312696 (Valve) and 1 Sh15 and 1 WPW10300024 (Im)

We serviced a

KITCHENAID OVEN

Model KOSE500ESS05

Near Webster, NY 14580

James

Job Details: 02/23/2022

Unit left cooling fan on for 4 hours. Interior light not turning off. Tested diagnostics and door not registering closed. Found door switch loose qnd not closing mocro switch. Adjusted door switch and retested. Unit functions properly.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ08

Near Rochester, NY 14616

James

Job Details: 02/23/2022

Unit still leaking from dispenser when it isnt used for long periods of time. Replaced valve and tested dispenser. Found no leaks and dispenser is functioning when tested. Customer is to monitor. If dispenser still leaks pre order W11431179 and call techline.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Hilton, NY 14468

Dave L

Job Details: 02/23/2022

Unit is not cooling in either section. Found compressor cycling off on overload. Compressor runs but will not exchange heat. Ordering compressor and evaporator ; ordrng 1 W11547313 (Compressor) and 1 W11524651 (Evaporator) and 1 W11504423 (Evap cap coupler) and 1 W11504415 (Suction to evap) and 1 W11504445 (Heat loop to drier) and 1 W11504447 (Cap to drier) and 1 W11504416 (Suction to compressor) and 1 W11504431 (Discharge to compressor) and 1 W11506621 (Process stub fitting) and 1 W11506635 (Process stub) and 1 542638 (Silicone) and 1 8003RP (Inlet kit) and 1 20000008 (Stainless cleaner) and 1 R600kit (R600 kit)

We serviced a

ROPER WASHER

Model RTW4640YQ1

Near Canandaigua, NY 14424

Dave F

Job Details: 02/23/2022

Unit is shaking a lot during spin . The suspension is bad and is bouncing . Ordering suspension and new actuator as this has the red one. ; ordrng 1 W10780048 (suspension) and 1 WPW10006355 (actuator)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Manchester, NY 14504

Dave F

Job Details: 02/23/2022

Unit is turning on but not heating . It is only getting 120 volts . Breaker is getting 240 . But found that the unit is in connected to a fuse box and a fuse is blown . Customer is going to fix the power . Customer instruct

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near Shortsville, NY 14548

Dave F

Job Details: 02/23/2022

Drain tube in the evap area is frozen . Thawed drain and cleared tube in back . Unit is now draining.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Pittsford, NY 14534

Steve

Job Details: 02/23/2022

Found the water lines on reversed causing hot water to wash all time. Corrected hoses and the washer tests good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Pittsford, NY 14534

Steve

Job Details: 02/23/2022

"Incorrect color door. Ordering correct door. ; ordrng 1 W11436604 (Right door SS), dspstn on spec-tagged invntry: 1 W10876598 NAMEPLATE"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS00

Near Henrietta, NY 14467

Dave F

Job Details: 02/23/2022

"There is a kit that needs to be ordered to complete the job . Ordering kit . Compressor, couplers . ; ordrng 1 W10917531 (evaporator) and 1 W11506635 (Access valve) and 1 W10276644 (compressor) and 2 W10895757 (6/5 coupler)s and 2 W11504433 (6/4)s and 2 W11504420 (8/6 coupler)s and 2 W11504445 (5/4)s and 2 W11504424 (8/1.8)s and 2 W11504423 (8/2)s, dspstn on spec-tagged invntry: 1 W11492867 EVAPORATOR and 1 WPW10143759 DRIER-UV DYE"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Geneseo, NY 14454

Dave F

Job Details: 02/23/2022

dishwasher is not washing . F4E3 wash pump failure F7E1 heater error . unit needs new wash pump W11085683.; ordrng 1 W11085683 (pump&motor)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Mount Morris, NY 14510

Steve

Job Details: 02/23/2022

Customer is stating after wash is done the washer is leaking. Replaced drain pump and drain hose that connect to it and water pump for leaking. Tested and it did not leak. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE

We serviced a

MAYTAG DRYER

Model MGD6230HC1

Near Auburn, NY 13021

Chuck G

Job Details: 02/23/2022

Customer concerned about black marks on heater vent. Explained to the customer that is very normal for gas dryers to leave burn marks on vent. Unit heating up to 182.8 degrees and turning back on at 99.5 degrees. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC4

Near Phelps, NY 14532

Chuck G

Job Details: 02/23/2022

Clothes not coming out clean. No stored error codes. Ran diagnostic test cycle and unit performed normally. I Calibrated the unit and explained to the customer about wash cycles & how much soap to use. Unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Newark, NY 14513

Chuck G

Job Details: 02/23/2022

Unit is leaking from the heater gasket. Replaced heater. Unit tested good ; used 1 W11537778 (Heater) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS

Near Palmyra, NY 14522

Chuck G

Job Details: 02/23/2022

"Installed the position adjusters, clip adjusters and strap tether adjusters. Unit tested good"

We serviced a

WHIRLPOOL DRYER

Model WED7120HW

Near Canandaigua, NY 14424

Chuck G

Job Details: 02/23/2022

Replaced heating element. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW

Near Camillus, NY 13031

Chuck G

Job Details: 02/23/2022

Crack on the hinge side of lid. Ordering lid W11101059; ordrng 1 W11101059 (Lid)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Hemlock, NY 14466

Dave F

Job Details: 02/23/2022

F4E3 wash pump error code . Unit needs new pump W11085683 . Ordering pump .; ordrng 1 W11085683 (pump&motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Brockport, NY 14420

Dave L

Job Details: 02/23/2022

Replaced torn right side fresh food gasket.

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRB01

Near Rochester, NY 14616

Dave L

Job Details: 02/23/2022

Called customer. Ice production has Increased and temperatures have improved. Customer to monitor.

We serviced a

MAYTAG DISPOSER

Model DFC1500AAX-1

Near Webster, NY 14580

James

Job Details: 02/23/2022

Replaced disposal and reused original sink flange. Tested and found no leaks. Unit functions properly. One year warranty on Labor.

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Rochester, NY 14608

Steve

Job Details: 02/23/2022

Quoted for freezer door due to broken liner that attaches to drawer.; rqstng P&A on 1 LW10858419 (Freezer door ss)

We serviced a

MAYTAG DRYER

Model MDG5500AWW

Near Rochester, NY 14620

Steve

Job Details: 02/23/2022

"Ordering ignitor for not lighting gas. ; ordrng 1 4391996 (Ignitor), dspstn on spec-tagged invntry: 1 279834 COIL KIT"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Rochester, NY 14609

Steve

Job Details: 02/23/2022

Found the right heater nut was loose causing leak. Tightened nut and the dishwasher tests good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Rochester, NY 14621

Steve

Job Details: 02/23/2022

Defrosted freezer. Ordering defrost control for not defrosting. ; ordrng 1 4388932 (Defrost control) and 1 Sh15 (Shipping)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14616

Dave L

Job Details: 02/23/2022

Customer concerned with screeching noise during spin. Unable to recreate. Noise is most likely caused by the drive belt slipping on the pulley. Replaced belt. Customer to monitor ; used 1 W11239857 (Belt) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Rochester, NY 14612

Dave L

Job Details: 02/23/2022

Ice has been intermittent. Found cover for thermistor in ice bin. Unable to energize ice maker in diagnostics. Ordering ice maker. ; ordrng 1 W11284458 (Ice maker)

We serviced a

MAYTAG WASHER

Model MVWB300WQ2

Near Irondequoit, NY 14617

Dave L

Job Details: 02/23/2022

"Unit will not finish cycles due to excessive drag on wash tub. Bearing is worn and loud. Replaced bearing. Unit tested on; ordrng 1 Sh (Sh), used 1 W10435302 (BEARING) from stock"

We serviced a

SAMSUNG DRYER

Model DVE45T3400P/A3

Near Rochester, NY 14605

Steve

Job Details: 02/23/2022

Ordering idler for squeaking. ; ordrng 1 DC93-00634A (Idler)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14606

Dave L

Job Details: 02/23/2022

Rear left foot was loose causing unit to rock firing spin cycle. Adjusted foot back into place and righted locknut. Tested and calibrated in diagnostics. Testing ok.

We serviced a

WHIRLPOOL WASHER

Model RTW4516FW2

Near Stanley, NY 14561

Dave F

Job Details: 02/23/2022

"Lid lock fault error code . Replaced lid lock . Tested unit belt is squealing. Replaced belt for being loose calibrated unit . Tested good .; used 1 W11307244 (LATCH), and 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS1

Near Webster, NY 14580

James

Job Details: 02/22/2022

Unit not drainin. Removed glass from drain pump and tested several times. Unit functions properly.

We serviced a

WHIRLPOOL FREEZER

Model WZC3115DW01

Near West Henrietta, NY 14586

Dave F

Job Details: 02/22/2022

Unit was delivered damaged. The lid hinges and liner inside are broken customer is going to return the unit to where they bought it .

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Fairport, NY 14450

Dave F

Job Details: 02/22/2022

Customer is finding metal shavings on the bottom of both ovens after use . I used a wet paper towel and was able to find the shavings they are talking about . Called techline SR 7733025601 techline said to wipe the entire unit inside and run the self clean . Customer will do that and if any problem persists will contact customer service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FZDW07

Near Greece, NY 14616

Dave L

Job Details: 02/22/2022

"Replaced evaporator and compressor due to no cooling. After pressure test, vacuum and charge a hissing sound can be heard coming from mullion. Low side pulled into a vacuum a short timeAfterwards. Documented with techlineSR7733026842. Unit is up for review. ; dspstn on spec-tagged invntry: 1 876765 TUBES-PROCESS"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Spencerport, NY 14559

Dave L

Job Details: 02/22/2022

Replaced heater with updated bushing. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rochester, NY 14611

Dave L

Job Details: 02/22/2022

Unit will not enter the spin cycle due to a broken lid latch. Replaced lid latch unit tested good; used 1 W11307244 (Latch) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14611

Dave L

Job Details: 02/22/2022

Customer is experiencing long dry times. Airflow tests poorly with vent connected. Airflow tests ok with vent disconnected. The customer with have to have the property owner Clean and/or replace vertical roof penetrating vent. Dryer tests good.

We serviced a

WHIRLPOOL DRYER

Model MEDB880BW0

Near Rochester, NY 14606

Dave L

Job Details: 02/22/2022

Customer concerned with check vent light coming on most cycles. Checked blower housing and lint trap housing. Cabinet and blower were mostly clear. Vent testing ok with vent disconnected. Airflow is poor due to length of vent. The only way to improve airflow into a range where the dryer vent tests good is to shorten the total length of vent.

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Hilton, NY 14468

Dave L

Job Details: 02/22/2022

Replaced valve and console due to temperature fault and rotary dial failure. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11165546 VALVE

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Victor, NY 14564

Steve

Job Details: 02/22/2022

"Replaced main control and ui for communications error. Replaced drain,pump for broken impeller."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Penfield, NY 14526

Dave F

Job Details: 02/22/2022

Found new UI had a cracked corner on it . Replaced to get unit running . Ordering new Console W11165145; ordrng 1 W11165145 (console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Rochester, NY 14623

Dave F

Job Details: 02/22/2022

Unit not running when arrived . Unit is in a garage and according to the manual this refrigerator is intended for use in a location where the temperature ranges from a minimum of 55?F (13?C) to a maximum of 110?F (43?C). Was able to get compressor to turn on . Built a frost pattern and evap fan is working . Unit is working as expected being in a cold garage. Customer is going to call where they bought it .

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JB1

Near Mendon, NY 14506

Dave F

Job Details: 02/22/2022

Replaced glass cooktop for defects . Unit tested good .

We serviced a

KITCHENAID RANGE

Model KSDB900ESS2

Near Victor, NY 14564

Dave F

Job Details: 02/22/2022

Replaced bake element and control for not heating . Unit is now working as expected.; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT- BAKE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Hemlock, NY 14466

Dave F

Job Details: 02/22/2022

Water issues from previous visit is fixed but now unit is now cooling at all. Compressor is pulling .7 amps and there is a frost ball at the cap tube in the evap section . Unit may have leak. Ordering parts that will be needs for the job . ; ordrng 1 W10507884 (compressor) and 1 W11536253 (Evap) and 2 W11506625 (3nk coupler)s and 2 W11506624 (4nk coupler)s and 2 W11504423 (8/2 coupler)s and 2 W11504424 (8/1.8 coupler)s and 2 W11506623 (5nk)s and 2 W11504445 (5/4 nk)s and 2 W11504433 (6/4)s and 1 WPW10143759 (drier) and 1 W11506635 (access valve) and 2 W11504432 (6/5)s

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Pittsford, NY 14534

Steve

Job Details: 02/22/2022

Found frozen fill tube causing no ice . Turned fill tube heater on and it worked. The refigerator needs User interface. Ordering ui. ; rqstng P&A on 1 W11089931 (Ui) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Fairport, NY 14450

Steve

Job Details: 02/22/2022

Replaced soap dispenser for leaking.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Fairport, NY 14450

Steve

Job Details: 02/22/2022

Found obstruction in customers drain under sink. Removed obstruction and the dishwasher tests good

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Fairport, NY 14450

Steve

Job Details: 02/22/2022

Found heater circuit error code that was preventing unit from heating door the drying process. Reset error codes in diagnostics.and tested dishwasher. The heater is working. The dishwasher tests good.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Rochester, NY 14607

Steve

Job Details: 02/22/2022

Replaced broken blower for excessive noise. The dryer tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Rochester, NY 14624

Steve

Job Details: 02/22/2022

Replaced evap fan motor for no cool in fresh food section . The refrigerator tests good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Rush, NY 14543

Steve

Job Details: 02/22/2022

Replaced ice maker for leaking . The ice maker tested good. ; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Hilton, NY 14468

Dave L

Job Details: 02/22/2022

Found unit leaking from a damaged area of the condenser Lilly caused by transporting the unit. Oil plugging drier. Removed drier to pressurize heat loop no pressure on low side. Oil restricting flow. Re attached drier to pressurize system to locate leak and condenser unable locate leak at condenser. Sr7733020559. Unit was put up for reviewBy techline. Whirlpool to contact customer.

We serviced a

MAYTAG WASHER

Model MVWC425BW0

Near Auburn, NY 13021

Chuck G

Job Details: 02/22/2022

"Customer stated that the unit would complete a cycle and then start another cycle on its own, cycles that used to take 45 min are now taking 2 hours. No error codes, ran a diagnostic test cycle in which it completed successfully. Calibrated machine. Told customer if problem persists they would need a new control W10582043"

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Geneva, NY 14456

Chuck G

Job Details: 02/22/2022

Replaced two bezels & knobs on the right side of cooktop. I lowered the flame on all burners. Unit tested good

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHW

Near Canandaigua, NY 14424

Chuck G

Job Details: 02/22/2022

"Replaced sump and motor , tested unit. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Weedsport, NY 13166

Chuck G

Job Details: 02/22/2022

"Unit not draining , customer complaints about performance . Found unit lid was locked with the drain pump running. Unit is draining. Unit has no codes, i calibrated machine and ran a diagnostic at the end of diagnostic test cycle the drain pump continued to run. I checked the pressure sensor line to the board and its free of obstructions and connected . Ordering control. ; ordrng 1 W11543994 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Baldwinsville, NY 13027

Chuck G

Job Details: 02/22/2022

"Unit not draining , inspected drain pump and found no obstructions but did notice that the connector was not snapped in properly. I reconnected pump and the unit drained properly. Unit tested good"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Webster, NY 14580

James

Job Details: 02/22/2022

"Unit not spinning balanced and bangs basket against inside cabinet. Tested unit and gearcase has failed causing unit to spin improperly. Belt screeching during spin. Need gearcase, hub, wash plate, and belt. ; rqstng P&A on 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10902814 (Impeller) and 1 W10528947 (Hub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHB03

Near Caledonia, NY 14423

Dave F

Job Details: 02/22/2022

"Items freezing in fresh food section. Customer as freshfood temp set to 43 and 0 . Adjusted the freezer to 2 degrees. Checked temps around inside the unit was 38 degrees on middle shelf on the right and 33 on the left under the ice maker . Found the ice maker gasket was turned and not sealing correctly adjusted gasket . Removed little shelf on the top due to air flow . Customer will monitor if problem persists order W10316760 thermistor and Control W11399844 , UI W11284720."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Rochester, NY 14618

James

Job Details: 02/22/2022

Unit leaking due to clogged defrost drain. Defrosted drain tube and verified it is clear. Unit functions properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14623

James

Job Details: 02/22/2022

Replaced control panel and start button will not function on user interface. Need ui. ; ordrng 1 W11368911 (Ui)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW0

Near East Rochester, NY 14445

James

Job Details: 02/22/2022

4-3 7-1 unit not washing. Tested diagnostics cycle and nothing happened. Freed float switch and tested. Unit filled and wash pump began functioning. Tested twice more then pump stopped working. 118v to pump. Need pump assembly. ; ordrng 1 W11025157 (Pump) and 1 Sh15

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Ontario, NY 14519

James

Job Details: 02/22/2022

Unit not defrosting and gasket torn on rh side. Tested components in diagnostics and all passed. Need control for intermittent defrost. Replace fan and harness under warranty. Need rh gasket; ordrng 1 W11033168 (Fan harness) and 1 W10843055 (Control) and 1 Sh15 and 1 W10407212 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Ontario, NY 14519

James

Job Details: 02/22/2022

Unit not cooling. Fans dead and reservoir frozen. 8v to 120v fan. Need control. Part on backorder. Called whirlpool to expedite part they are shipping part to appliance tec. Left back of refrigerator off. ; ordrng 1 W11449482 (Control do not order)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Spencerport, NY 14559

Dave L

Job Details: 02/22/2022

Replace torn fresh food door gaskets.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Canandaigua, NY 14424

Dave F

Job Details: 02/21/2022

Ice maker is making weak ice cubes and led light is out in freezer checked socket and has 120 volts unit needs new LED bulb W11518235 . Shut off customer water to ice maker and turned back on checked water flow . Flow is good now customer to monitor unit tested good .

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Rochester, NY 14626

James

Job Details: 02/21/2022

Unit not draining fully and not drying. 7-1 heater error. Cleared pump and found check valve stuck. Freed check valve and tested diagnostics. Unit drained and heater turned on. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHB03

Near Rochester, NY 14612

Dave L

Job Details: 02/21/2022

Installed missing wheel. Leveled unit for customer.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Rochester, NY 14612

James

Job Details: 02/21/2022

"Unit has30 seconds delay on lighs when opening the door. Reset power and now lights are functioning. Led replaced last visit is different color than others. Installed led to test and verified it is that led module. Led is now on lh lower side of ff section. ; ordrng 2 W11462342 (Led module)s, used 1 W10695459 (Led) from stock"

We serviced a

MAYTAG OVEN SINGLE

Model MEW9527FZ04

Near Livonia, NY 14487

Dave F

Job Details: 02/21/2022

Oven door seal was not sealing correctly and causing issues with the door closing properly. Fixed seal and tested unit . Tested good

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Mount Morris, NY 14510

Dave F

Job Details: 02/21/2022

Unit has water on the floor . Found the door gasket is sealing properly reheated gasket door is now sealing . Checked drain tube . Drain tube rubber flap was not in the right position fixed that . Unit tested good

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Auburn, NY 13021

Chuck G

Job Details: 02/21/2022

Customer stated that the unit wasnt adding enough water to the unit. Checked for error codes and found none then ran a diagnostic test and it operated normally. I explained the deep water cycles to customer. Unit tested good

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HW00

Near Pittsford, NY 14534

Chuck G

Job Details: 02/21/2022

Customer having same issue as before. Console is not responding to commands. Ordering console W11296171; schdld next appmnt for 3/8 TUE PM

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pittsford, NY 14534

Chuck G

Job Details: 02/21/2022

Unit not drying. Checked for error codes and found a F4E2 error code. Uninstalled unit and found a connector to the heater was not connected. Reconnected terminal to heater and tested unit. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWB300WQ1

Near West Henrietta, NY 14586

Chuck G

Job Details: 02/21/2022

"Customer stated that the unit was not finishing cycle. Unit has a F51 error code, stater bolt was loose , tighter bolt but found that the unit needs a bearing. Customer is electing to purchase a new unit."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Canandaigua, NY 14424

Chuck G

Job Details: 02/21/2022

"I verified that the unit was not getting water to the detergent drawer. Hot , cold and fabric softener is working. Ordering water valve ; ordrng 1 W11220230 (Water valve inlet)"

We serviced a

MAYTAG WASHER

Model MVWB865GW

Near Syracuse, NY 13204

Chuck G

Job Details: 02/21/2022

"Unit leaking water onto the floor. Hot water hose was broke, replaced with customer supplied hose. Unit tested good"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2976AEB00

Near Webster, NY 14580

Dave F

Job Details: 02/21/2022

"Found leak in freshfood evap . Replaced evap and compressor and uv drier . Unit tested good . Unit is covered under s code S71233 for leaking freshfood evap . Compressor is under 10 year parts warranty.; dspstn on spec-tagged invntry: 2 W11504432 COUPLER BR 6X5 2 W11504434 COUPLER BR 6X2 , 2 W11506619 COUPLER BR 8 , 2 W11506635 VALVE 1/4' , and 2 WPW10143759 DRIER-UV DYE"