Near Webster, NY 14580
Evan
Job Details: 03/19/2019
RANGE MAYTAG MGR8800FZ0 Customer stated upper burners were not sparking when trying to light burner. Upon inspection discovered that spark module was failing. Replaced spark module Tested all burners Unit tested good
Near Rochester, NY 14612
Evan
Job Details: 03/19/2019
WASHER MAYTAG MVWB835DW1 "Replacing control, lower wiring harness , stator and clutch due to unit burning up at connection going to clutch and stator.Replaced all parts Ran calibration cycle Ran diagnostic cycle Unit tested good"
Near Rochester, NY 14618
Evan
Job Details: 03/19/2019
DRYER WHIRLPOOL MED6000XW0 Idler pulley was sticking causing noise again cleaned idler pulley shaft and pulley itself Greased pulley Ran test cycleUnit tested good ATEC warranty ; dspstn on spec-tagged invntry: 1 W10837240 PULLEY-IDLER and 1 WPW10314173 ROLLER
Near Rochester, NY 14624
Shaiman
Job Details: 03/19/2019
DISHWASHER KITCHENAID KDFE304DSS1 Machine does not fill with water after starting cycle. Unit also does not run drain pump after selecting cancel. Replacing control and water valve.; ordrng 1 W10866116 (cntrl-elec) and 1 W10872255 (valve)
Near Rochester, NY 14616
Dave L
Job Details: 03/19/2019
REFRIGERATOR GE GBS18HBMCBB Fan was stuck in ice again. Steamed drain and snaked to make sure is was clear. Cleaned condenser compartment. Customer to monitor. Atec warranty
Near Fairport, NY 14450
Dave F
Job Details: 03/19/2019
RANGE JENN AIR JDS1450FS0 Part that was received was damaged in the front left corner . Called whirlpool. They are going to direct ship a part to the customer. Customer will contact us when part comes in .; saved tckt
Near Rochester, NY 14624
Steve
Job Details: 03/19/2019
DRYER MAYTAG MGDC465HW0 Sr#7724414279 tested dryer and checked temps for 6 cycles and the temps were good at on at 110 and off at 150. The vent tested good with vent tester. The room temp is around 52. Told customer that this may be contributing to long dry time due to dryer needs to be in a warm room to efficiently dry clothes. Called manufacturer and documented
Near Brighton, NY 14620
Steve
Job Details: 03/19/2019
WASHER WHIRLPOOL CAE2745FQ0 Found water valve leaking. Ordering water valve; ordrng 1 W11205048 (VALVE)
Near Rush, NY 14543
Dave F
Job Details: 03/19/2019
RANGE GE JGBP28DEH3WH New ignitor that came the element is broken . Ordering new ignitor WB2X9154; ordrng 1 WB2X9154 (IGNITOR )
Near Hilton, NY 14468
Dave L
Job Details: 03/19/2019
RANGE WHIRLPOOL SF368LEPQ0 Oven Gas valve ; ordrng 1 WPW10293048 (valve-gas)
Near Rochester, NY 14612
Evan
Job Details: 03/18/2019
WASHER MAYTAG MVWB835DW1 "Replacing gear case due to unit running very loudly while in spin and agitate.Upon replacement of gear case discovered that wiring harness had burned at connector for stator and clutch. Ordering stator ,clutch and harness ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10777955 (lower harness) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 6 W11027980 (screw)s"
Near Scottsville, NY 14546
Shaiman
Job Details: 03/18/2019
WASHER MAYTAG MVWX655DW0 "Machine shakes violently during final spin cycle. Called tech line considering multiple parts have been replaced in attempt to correct the same problem. The agent in the first call suggested to check for trueness of the driveshaft via removing inter tub. Driveshaft looked fine. After the second call, the agent requested to replace the basket hub. SR: 7724395314; ordrng 1 W10528947 (drive hub kit)"
Near Brockport, NY 14420
Dave L
Job Details: 03/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Unit has a torn gaskets. ; schdld next appmnt for 3/19 TUE !
Near Rochester, NY 14622
Evan
Job Details: 03/18/2019
OVEN WHIRLPOOL WFG515S0EW1 Customer stated unit was not lighting broil or bake element. Upon inspection discovered spark module was failing to send power to ignitors.Ordering spark module; ordrng 1 W11162730 (SPARK MODULE)
Near Rochester, NY 14620
Steve
Job Details: 03/18/2019
REFRIGERATOR MAYTAG MFI2269FRZ01 Customer complaining of no ice and freezing in fresh food section. The ice maker switch was in off position. Turned it an and tested. It tested good. Found some frost build up on back wall that may have stopped the bail arm. Removed frost. Found the crisper frame is broken causing food to fall in back of refrigerator. Ordering frame. Found right fresh food door gasket is ripped. Ordering gasket ; rqstng P&A on 1 W10830048 (gasket-fip) and 1 W10858393 (frame)
Near Rochester, NY 14618
Dave F
Job Details: 03/18/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Right hand gasket is torn W10830162 and crisper drawers Plastic on the shelf is wearing . Called tech line SR 7724393977 . Mentioned the crisper drawer issue . Tech suggested food grade grease WP542638 ordering grease to put on the bottom of the drawers . No out of ordinary noise coming from refrigerator. Damper seems to be working as expected. ; ordrng 1 W10830162 (gasket-fip) and 1 WP542638 (grease)
Near Rochester, NY 14624
Dave L
Job Details: 03/18/2019
DISHWASHER WHIRLPOOL WDF550SAFW "Unit is still leaking from hoses attached to the motor assembly. Motor assembly also Seems to be leaking. Ordering hoses, clamps, and motor assembly.; ordrng 1 W10567649 (hose) and 1 W10717677 (hose) and 1 W10883777 (hose) and 1 WPW10567645 (motor-pump) and 6 WPW10567646 (clamp)s"
Near Rochester, NY 14623
Shaiman
Job Details: 03/18/2019
RANGE WHIRLPOOL WFG320M0BW2 Replaced control and oven sensor due to improper heating.
Near Ontario, NY 14519
Dave F
Job Details: 03/18/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Ice maker not getting power . Called techline SR 7724395694 . Tech suggested to check door switch . Tested good . Check power at bottom of the door no power. . Check power from control board no power is being sent to ice maker . Ordering control W11088499. Customer already paid in full .; ordrng 1 W11088499 (CNTRL-ELEC)
Near Penfield, NY 14526
Evan
Job Details: 03/18/2019
RANGE FRIGIDAIRE FEB500CES1 Customer stated they were concerned indicator light for oven was staying on even after oven was off. Set oven for preheat light came on as it should. When turning oven off light was going off as it should. Unit is functioning as it shouldUnit tested good Collecting service call fee
Near Ontario, NY 14519
Dave F
Job Details: 03/18/2019
OVEN FRIGIDAIRE FEB24S2ASB Bake or broiler not turning on . Checked power to the element no power going to . Oven needs control 903091-9051 and door gasket and its torn 5303316768 . ; ordrng 1 5303316768 (OVEN GASKET) and 1 903091-9051 (clock/timer kit)
Near Rochester, NY 14610
Evan
Job Details: 03/18/2019
DISHWASHER KITCHENAID KUDS40FVPA4 Customer stated unit would not power on. Upon inspection discovered that thermal fuse was open. Replaced fuse Ran test cycle Unit tested good ; dspstn on spec-tagged invntry: 1 W10402110 FUSE
Near Rochester, NY 14620
Evan
Job Details: 03/18/2019
WASHER WHIRLPOOL SAV4655EWW Customer stated unit was stopping during cycle. Upon inspection discovered that clutch plate was broken and lower bearing was failing.Quoted customer for repair Service call fee: $89.95Parts: (W10116791) hub &seal $150.00 (R9900474) 51.00Labor: $134.95S&H : 11.11Tax : $36.70Total: $473.71Customer does not want to proceed at this time. Collecting service call fee
Near West Henrietta, NY 14586
Shaiman
Job Details: 03/18/2019
DRYER KENMORE 110.948342 Could not recreate the issue. Unit testing good.
Near Pittsford, NY 14534
Steve
Job Details: 03/18/2019
DISHWASHER MAYTAG MDB4949SHZ0 The dishwasher testing dood. Found the after leak is from the faucet. The customer is going to have it repaired.
Near Farmington, NY 14425
Dave F
Job Details: 03/18/2019
WASHER WHIRLPOOL WFW8540FW0 Washer showing F3 E1 error code . Water level error code . Called techline SR 7724401040 tested power coming from acu . Tested good . Washer needs pressure sensor ordering sensor WPW10448876; ordrng 1 WPW10448876 (switch-wl)
Near Webster, NY 14580
Steve
Job Details: 03/18/2019
OVEN KITCHENAID KOSE500ESS02 Customer complaining of fans vibrating during convect bake. Tightened screws to convect bake and bent shroud tabs. Heated oven and found no noise while I was here. Customer is going to monitor.
Near Webster, NY 14580
Steve
Job Details: 03/18/2019
DISHWASHER JENN AIR JDB8200AWP3 Customer complained of unit not washing. They had bought a drain pump and put it on but the case was damage and caused poor connection to pump. Put on old drain pump. Tightened all connections. Tested dishwasher and it tested good.
Near Webster, NY 14580
Steve
Job Details: 03/18/2019
WASHER MAYTAG MHWC7500YW0 Replaced main control and door latch for randomly ending wash before it starts. The washer tested good.
Near Rochester, NY 14618
Steve
Job Details: 03/18/2019
REFRIGERATOR JENN AIR JFC2290VEP7 Replaced both end caps for broken tab that holds pantry cover. The refrigerator tested good.
Near Fairport, NY 14450
Steve
Job Details: 03/18/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 23 degrees in freezer. 45 in fresh food section. Set to 0 and 37. Inspected both evaporators for leaks with uv light and glasses and found no leaks. Inpsected all the copper and steel line in back of unit and found no leaks. Found the compressor start device is failing and not starting compressor all the time. Replaced start device. Tested unit for proper pressures in test 4 and they were good. The refrigerator tested good.
Near Rochester, NY 14606
Shaiman
Job Details: 03/18/2019
WASHER WHIRLPOOL WTW75HEFW Installed bellow retainer unit good.
Near Walworth, NY 14568
Dave F
Job Details: 03/18/2019
WASHER MAYTAG MVWC555DW1 Wash plate gears are worn . Cleaned off spline to gear case . Installed washer plate. Loctite the screw that holds the washer plate . Tested washer in auto diagnostics. Tested good . Drain hose still to high up and not draining all the water out of the machine.
Near Rochester, NY 14624
Dave L
Job Details: 03/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Dispenser paddle was sticking to blue tape behind the switch. Removed tape and cleaned paddle. Unit tested good.
Near Hilton, NY 14468
Dave L
Job Details: 03/18/2019
WASHER WHIRLPOOL WTW7500GW0 Replaced the watervalve due to the hot water not working. Tested unit in diagnostics. Unit tested good.
Near Fairport, NY 14450
Steve
Job Details: 03/18/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 Ordering compressor for not cooling. ; rqstng P&A on 1 W10309988 (compressor)
Near Fairport, NY 14450
Dave F
Job Details: 03/18/2019
REFRIGERATOR WHIRLPOOL AFD2535FES Replaced damper on refrigerator due to not closing when it should have been . Tested damper in diagnostics. Tested good .
Near Rochester, NY 14624
Dave L
Job Details: 03/18/2019
WASHER MAYTAG mvw87258wc Replaced worn bearing that was loud. Ran drain and spin to test. Unit is much quieter.; used 1 W10435302 (BEARING) from stock
Near Rochester, NY 14617
Shaiman
Job Details: 03/18/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit is receiving water from a cold water line and not a hot water line resulting in poor wash quality. Suggesting to have a plumber resolve the issue.
Near Webster, NY 14580
Dave F
Job Details: 03/18/2019
DISHWASHER MAYTAG MDB8959SFZ4 Replaced both top rails for popping the door open while the unit was running . Tested dishwasher tested good.
Near Fairport, NY 14450
Dave F
Job Details: 03/18/2019
DRYER AMANA NED4705EW0 Dryer making horrible noises . Thumping grinding . Found the rollers and tension pulley were worn out . Replaced rollers and tension pulley ; used 1 349241T (ROLLER-SUPPORT 2PK) from stock
Near Hilton, NY 14468
Dave L
Job Details: 03/18/2019
WASHER MAYTAG MVWC465HW2 Called techline due to customer complain of unit not spinning the clothes out properly. Had recommended less detergent previously. Customer switched brands nut has yet to run a cycle. Unit is testing good techline is now recommending a repairSr7724396094
Near Rochester, NY 14616
Dave L
Job Details: 03/18/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced door and installed nameplate due to broken hinge cup.
Near Rochester, NY 14612
Dave L
Job Details: 03/18/2019
DRYER WHIRLPOOL WED5000DW2 Checked unit for long dry times venting is clear. Unit cycling on and off at the correct temperature. Customer was overloading the washer and dryer. Went over use and care with the customer
Near Rochester, NY 14626
Dave L
Job Details: 03/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Unit is shutting off and restarting every few seconds. Found insulation foam sticking in the evaporator fan blades causing an overload on the D.C. Circuit. Removed and the unit ran. Normally. Customer to monitor
Near Rochester, NY 14617
Evan
Job Details: 03/18/2019
DISHWASHER KITCHENAID KDTM404ESS1 Spray arm had come disconnected causing arm not to move. Reattached spray arm Ran test cycle Ran express cycle while in home. Unit tested good
Near Rochester, NY 14618
Steve
Job Details: 03/18/2019
WASHER MAYTAG MVWC565FW Customer complained the unit would not stop filling. He unplugged it before it overflowed. On arrival I found no error codes. Filled on normal cycle and it filled as expected and started to agitate. The customer was washing two sheets on normal cycle. Recommended to use bulky/sheets cycle. Found he had bought new soap after last visit and it does not have HE symbol on it. Recommended to take soap back and replace with HE soap. Ran clean washer before I left and it filled and started to agitate as expected.
Near Penfield, NY 14526
Steve
Job Details: 03/18/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced freezer door for bowed liner causing no ice production. The door tested good
Near Webster, NY 14580
Steve
Job Details: 03/18/2019
DISHWASHER WHIRLPOOL WDT710PAHB0 Replaced top rack stop for stop falling off. Pulled on rack and bumped the stops multiple time and they did not fail. The dishwasher tested good.
Near Ontario, NY 14519
Steve
Job Details: 03/18/2019
REFRIGERATOR WHIRLPOOL GSF26C4EXY03 Replaced main control for unit not defrosting. The refrigerator tested good
Near Fairport, NY 14450
Dave L
Job Details: 03/15/2019
WASHER MAYTAG MVWC565FW1 Returning later with control; saved tckt
Near Rochester, NY 14625
Dave L
Job Details: 03/15/2019
WASHER AMANA NTW4516FW Customer concerned with unit not filling with hot water.
Near Rush, NY 14543
Gary
Job Details: 03/15/2019
RANGE GE JGBP28DEH3WH "Bake ignitor is open and not glowing, unit needs a bake ignitor, ordering part. Call 585-721-8287 20 minutes notice when on way.; ordrng 1 WB2X9154 (igniter)"
Near Webster, NY 14580
Dave L
Job Details: 03/15/2019
REFRIGERATOR WHIRLPOOL GAFZ30FDGB01 Unit had experienced a no cooling event unit has been cooling properly since. This happened during a power outage. Unit testing good at time of service. Having customer monitor. If problem returns have the customer speak with a technician asap.
Near Webster, NY 14580
Dave L
Job Details: 03/15/2019
DISHWASHER KITCHENAID KDPE234GBS0 Repaired torn wire to drain pump that was preventing the unit from draining. Unit tested good
Near Rochester, NY 14609
Evan
Job Details: 03/15/2019
WASHER KENMORE 110.2810223 "Customer stated unit was not spinning. Upon inspection checked for codes unit displaying f30 error code.(long fill) Ran unit in test mode Could hear that bearing was failing due to loudness of machine while in spin. Replaced bearing Ran test cycle Unit tested good Will return with log valveCustomer paid in full; ordrng 1 W10853723 (valve), used 1 W10435302 (BEARING) from stock"
Near Rochester, NY 14618
Evan
Job Details: 03/15/2019
WASHER MAYTAG MHW6000W2 Replacing bellow due to rip in bottom of bellow causing door to leak. Replaced bellow Checked for error codes No codes presentRan test cycle Unit tested good
Near Williamson, NY 14589
Evan
Job Details: 03/15/2019
RANGE KITCHENAID KERS505XBL03 Customer stated unit was not getting up to temp . Upon inspection discovered unit had never been calibrated. Ran test preheat for both ovens.Upper oven was off 10 degreesCalibrated up 10 degrees Lower oven was off 20 degreesCalibrated up 20 degrees Ran test preheat Both ovens are maintaining correct tempUnit tested good ATEC warranty
Near Sodus Point, NY 14555
Evan
Job Details: 03/15/2019
DRYER WHIRLPOOL WED5000DW2 Customer wanted unit inspected after new receptacle was installed. Checked voltage while unit was running . Unit is receiving proper 240vMotor and heater are both functioning as they should. Unit tested good
Near Webster, NY 14580
Evan
Job Details: 03/15/2019
WASHER MAYTAG MVWB765FW3 Customer stated they were experiencing issues with unit not rinsing correctly. Unit was leaving spots on darker clothes. Checked for codes No codes present Ran diagnostic cycle Unit completed cycle as it shouldAdvising customer that using auto sensing as opposed to deep fill for loads will help with issue of spots on clothes Also suggesting running extra rinse to ensure detergent is being fully rinsed outUnit tested good
Near Rochester, NY 14620
Dave F
Job Details: 03/15/2019
DISHWASHER MAYTAG MDB4949SDH2 Soap dispenser gasket has fallen off causing the door not to open every time . Replaced dispenser. Tested in auto diagnostics. No errors codes . Tested good ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER
Near Rochester, NY 14619
Dave F
Job Details: 03/15/2019
WASHER MAYTAG MVWC565FW1 Replaced control due to no light . Washer turning on now . Calibrated washer .ran in auto diagnostics. Washer tested good . Found that the customer is using seventh generation soap which may causing over suds .
Near Rochester, NY 14605
Dave F
Job Details: 03/15/2019
DRYER MAYTAG MEDB835DC3 Dryer making squeaking noise and thumping noise . Replaced rollers and tension pulley . Tested dryer . Tested good .; used 1 4392065 (REPAIR KIT) from stock
Near Rochester, NY 14616
Shaiman
Job Details: 03/15/2019
WASHER MAYTAG MVWC565FW1 "Washer would not turn on. Indicator light on control was not illuminated. Replaced control, unit testing good."
Near Rochester, NY 14612
Shaiman
Job Details: 03/15/2019
WASHER WHIRLPOOL WTW7600XWO Bearing needs to be replaced. Customer declined repair.; dspstn on spec-tagged invntry: 1 W10435302 BEARING
Near Rochester, NY 14617
Dave L
Job Details: 03/15/2019
RANGE MAYTAG MER8800FZ1 Installed switch and rod. The light relay on the control is fused. Ordering control.; ordrng 1 WPW10340323 (cntrl-elec)
Near Rochester, NY 14626
Shaiman
Job Details: 03/15/2019
RANGE FRIGIDAIRE FEFB66ECF "Bake element was cracked. Replaced element, unit testing good."
Near Rochester, NY 14620
Steve
Job Details: 03/15/2019
DISHWASHER KITCHENAID KDFE104DWH4 The dishwasher was leaking from float switch. Tightened the nut holding the float. The leak stopped. The customer is going to monitor. ; dspstn on spec-tagged invntry: 1 W10300924V GASKET
Near Rochester, NY 14606
Gary
Job Details: 03/15/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Found condenser coils vibrating, repaired vibrating condenser coils and unit is checking okay"
Near Rochester, NY 14615
Gary
Job Details: 03/15/2019
MICROWAVE WHIRLPOOL WMH31017FW0 "Replaced interlock assy with interlock kit, tested unit, tested okay.; dspstn on spec-tagged invntry: 1 W11244494 INTERLOCK"
Near Rochester, NY 14612
Gary
Job Details: 03/15/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ "Explained to the customer about the operation of the ice door and chute, adjusted doors and legs otherwise the unit is checking okay, customer education."
Near Rochester, NY 14606
Dave F
Job Details: 03/15/2019
DRYER MAYTAG MGDC215EW0 Dryer making vibrating noise . Found the motor was vibrating throughout the unit . Replaced motor . Tested . Tested good .
Near Clifton Springs, NY 14432
Steve
Job Details: 03/15/2019
RANGE WHIRLPOOL WFG525S0HZ1 Found the fitting on the broil is igniting randomly when lighting broil. The orifice is for propane. Informed customer that if it still leaks after repair he will need new orifice. ; ordrng 1 W10592836 (fitting)
Near Lyons, NY 14489
Steve
Job Details: 03/15/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found defrost thermostat open causing unit to not defrost and not cool. Replaced thermostat and refrigerator tested good. ; used 1 WP4387503 (DEFROST TSTAT 60) from stock
Near Newark, NY 14513
Steve
Job Details: 03/15/2019
WASHER MAYTAG MVWC565FW1 Replaced water valve for no hot water the washer tested good.
Near Canandaigua, NY 14424
Steve
Job Details: 03/15/2019
MICROWAVE WHIRLPOOL CAE2743BQ0 Found the washer was suds locked causing the drip. Pump o stay on and no response at user interface. Added water to give the pump something to do and found suds in the water from to much soap use. Added water 3 or 4 times and let the pump run with nothing in it for five minutes. The washer reset. Tested washer in diagnostics and it passed all tests. Calibrated washer. The washer tested good
Near Rochester, NY 14624
Shaiman
Job Details: 03/15/2019
WASHER MAYTAG MVWC565FW0 Unit is not turning on/responding to functions. Indicator light on control board is not illuminating. Replacing control. ; ordrng 1 W11116594 (cntrl-elec)
Near Churchville, NY 14428
Dave F
Job Details: 03/15/2019
DISHWASHER KITCHENAID KDTE104ESS1 Humming coming from dishwasher . Found the dishwasher doesn't have water coming . Found the water was off . Turned on water . The humming was coming from water valve . Tested dishwasher tested good .
Near Fairport, NY 14450
Dave L
Job Details: 03/15/2019
WASHER MAYTAG MVWC565FW1 Returning later with control; saved tckt
Near Webster, NY 14580
Dave L
Job Details: 03/15/2019
REFRIGERATOR WHIRLPOOL GIOFSAXVY02 Replaced HV control due to unit not cooling. Unit began cooling after it was programmed.
Near Rochester, NY 14622
Evan
Job Details: 03/14/2019
WASHER MAYTAG MVWX655DW1 Customer stated unit was not adding enough water. Upon inspection checked for error codes. No codes present.Ran test cycle unit completed cycle as it should Ran bulky/sheets load empty to observe how much water unit was adding. Discovered unit was adding water but cold valve was not actuating correctly. Connector for cold water valve was loose at control.Reseated connection Ran unit in manual test mode to actuate cold valve.Valve is functioning as it should Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 03/14/2019
DISHWASHER KITCHENAID KDTM404ESS1 Customer stated that lower spray arm was hitting up against lower rack causing noise. Upon inspection discovered that lower spray arm was not sitting correctly on sump due to area where spray arm mounts becoming worn and sitting loosely on sump. Replaced spray armRan test cycle Unit tested good
Near Rochester, NY 14617
Dave L
Job Details: 03/14/2019
RANGE JENN AIR JDS1750FP0 Replaced vent trim and knobs.
Near Rochester, NY 14626
Evan
Job Details: 03/14/2019
WASHER WHIRLPOOL WTW8040DW4 Replacing gear case due to bearing failing . Unit was running very noise during spin and agitate. Replaced gear caseRan calibration cycle Ran diagnostic cycle Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 03/14/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that unit was not filling with enough water. Checked for error codes no codes present. Ran test cycle Unit did not fill correctly Inspected & removed supply line. Supply line to water valve tested good. Valve on house side that supply line is connected to is faulty not receiving correct water pressure suspecting that valve is failing to open completely.Therefore unit will not fill completely Machine itself tested good.
Near Rochester, NY 14616
Evan
Job Details: 03/14/2019
DRYER WHIRLPOOL LTE6234DQ0 Unit would not spin. Could hear motor running but not spinning basket. Suspecting motor coupler had broken. Confirmed that couple was indeed broken Replaced coupler Ran test cycle Unit tested good ; used 1 285753A (COUPLING) from stock
Near Hilton, NY 14468
Dave L
Job Details: 03/14/2019
RANGE ELECTROLUX EW30DS65GS "Customer had the oven over heat several times. Control has been intermittently unresponsive.; ordrng 1 316217002 (sensor,oven probe)"
Near Rochester, NY 14624
Shaiman
Job Details: 03/14/2019
DRYER WHIRLPOOL LER6620PT0 Dryer will not start. Thermal fuse was faulty. Replaced fuse. Unit testing good.
Near East Rochester, NY 14445
Shaiman
Job Details: 03/14/2019
WASHER WHIRLPOOL WTW6200VW0 "Start button would not work. Replaced console, unit testing good."
Near Rochester, NY 14609
Steve
Job Details: 03/14/2019
MICROWAVE WHIRLPOOL MMV4206FZ4 Customer has a vent hole that goes out the house and was under the impression the hole was filled. I cAn feel cold at the back of the unit that is causing condensation. The microwave tested good.
Near Livonia, NY 14487
Steve
Job Details: 03/14/2019
DISHWASHER KITCHENAID KDTE704DSS1 Customer complained of dishes not drying like they were. Heater works. Customer is running hot water. Tested in diagnostics. Found cold water error code but water is coming in at proper temp. Found sensor error code. Ordering sensor. ; rqstng P&A on 1 WPW10705575 (sensor)
Near Brockport, NY 14420
Gary
Job Details: 03/14/2019
OVEN JENN AIR JJW3830WP02 "Replaced the ui that the display had lines thru it, replaced a noisey blower and replaced a door latch that was causing door error codes, ran and tested the unit, unit tests okay."
Near Rochester, NY 14609
Steve
Job Details: 03/14/2019
REFRIGERATOR WHIRLPOOL ED2CHQXVQ02 "Found condenser fan motor not running. Put a fan behind unit that customer supplied to keep compressor cool. Ordering fan; rqstng P&A on 1 W10124096 (fan,motor)"
Near Churchville, NY 14428
Gary
Job Details: 03/14/2019
RANGE KITCHENAID KFEG500ESS2 "Removed top, no foreign matter in the burner, ran burner up on high, normal smell of hot Bruner. Checks okay"
Near Rochester, NY 14624
Shaiman
Job Details: 03/14/2019
WASHER WHIRLPOOL MVWC416FW0 "Customer concerned that machine would not start wash cycle. F5E3 code on arrival. Tested lid lock in diagnostics, mechanism locks and unlocks reliably on command. Cleared codes and ran auto diagnostics cycle. Could not recreate any issues. If problem persists, return with control.Control: W11125011 ; rqstng P&A on 1 W11125011 (CONTROL )"
Near Spencerport, NY 14559
Gary
Job Details: 03/14/2019
WASHER WHIRLPOOL WFW6620HW0 "Adjusted left front leg so the unit wouldn't rock,"
Near Webster, NY 14580
Dave L
Job Details: 03/14/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced door and damaged bin ordering shelf that is damaged to be shipped direct; ordrng 1 W11130203SHIPDIRECT (SHELF SHIP DIRECT)
Near Rochester, NY 14620
Gary
Job Details: 03/14/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Apon further inspection, and after second recharge with Refrigerant there were no external observable leaks, no oily residue, no trace of dye whatsoever. On the evaporator or any seals system components in the unit compartment. All solder connections were clean and without the same. Vacuumed testing the high side shows an internal high side leak and is a non repairable issue, advised customer that the unit was non repairable."
Near Canandaigua, NY 14424
Dave F
Job Details: 03/14/2019
REFRIGERATOR KITCHENAID KFIS29PBMS01 Refrigerator making noises . Couldn't get the refrigerator to make the noise again . Refrigerator temperatures were to low . 33 in fresh food and -5 in freezer. Change temperatures to recommend . The ice cubes looked a little melted on the bottom . Ran icemaker in diagnostics test . Tested good . Refrigerator tested good .
Near Ontario, NY 14519
Dave L
Job Details: 03/14/2019
REFRIGERATOR WHIRLPOOL WRT3L1SZYB Unit is leaking from the evaporator causing diminished cooling. Ordering evaporator and dryer.; rqstng P&A on 1 WPW10143759 (dryer) and 1 WPW10314205 (evaporator)