Service History 178 - Appliance Tec

Near Rochester, NY 14620

Dave L

Job Details: 06/20/2020

WASHER WHIRLPOOL WTW4955HW1 Q1 no q2 no q3 no Found a pin hole in the drain hose causing a small leak. Ordering drain hose; ordrng 1 285863 (drain hose)

Near Conesus, NY 14435

Steve

Job Details: 06/20/2020

REFRIGERATOR WHIRLPOOL WRF535SWHV01 Control was unresponsive. Replaced main control for unresponsive and erratic behavior. The refrigerator tests good ; used 1 WPW10503278 (ADC - JAZZ) from stock

Near Rochester, NY 14616

Dave L

Job Details: 06/20/2020

REFRIGERATOR WHIRLPOOL WRT111SFDM01 Customer had called to cancel. Ice maker is working.

Near Pittsford, NY 14534

Dave F

Job Details: 06/20/2020

REFRIGERATOR MAYTAG MRT711SMFZ00 Noise that customer is hearing is the door switch hitting while closing . The fresh food door was not closing adjusted the wheels . Freezer door was not installed correctly .tested unit . Tested good .

Near Pittsford, NY 14534

Steve

Job Details: 06/20/2020

WASHER FRIGIDAIRE FAFW3921NW0 Found first two rows of leds do not light up in quick was or casual wash but light up in normal wash. Ordering control. ; ordrng 1 137035251 (control board)

Near Rush, NY 14543

Steve

Job Details: 06/20/2020

RANGE WHIRLPOOL KSGG700ESS2 Replaced console for cosmetic damage when customer received machine.

Near Honeoye Falls, NY 14472

Dave F

Job Details: 06/20/2020

DRYER WHIRLPOOL WET4027HW0 Dryer venting tested bad . Removed venting and tested again dryer tested good . Dryer drum is rubbing on the inside of the panel on looks like drum is our go round . Ordering drum W10518375; pckd up 1 W10518375 (drum)

Near Pittsford, NY 14534

Steve

Job Details: 06/20/2020

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Unit was unplugged on arrival Plugged it in and it started up as expected. The unit did not cool Only capillary tub frosted but evap did not get cool at all. The. Unit needs a compressor and evaporator. Informed customer and they are going to replace.

Near Pittsford, NY 14534

Dave F

Job Details: 06/20/2020

REFRIGERATOR WHIRLPOOL WRT519SZDM05 Replaced water valve for not turning . Cycled ice maker . Tested unit . Tested good .

Near Rochester, NY 14620

Dave L

Job Details: 06/20/2020

DRYER FRIGIDAIRE FASG7021NW2 Reconnected vent hose and tested as a curtesy

Near Rochester, NY 14625

Dave L

Job Details: 06/20/2020

DRYER MAYTAG MGD6630HW0 Installed ACU/UI kit per service pointer and Techline. Ran unit with wet clothes to test

Near Spencerport, NY 14559

Dave L

Job Details: 06/20/2020

WASHER MAYTAG MVWB835DW4 Customer had an unbalanced load that wouldn’t finish. Ran diagnostics to clear cycle and errors. Re calibrated and started a load of wash to test. Unit checks ok.

Near Brockport, NY 14420

Dave L

Job Details: 06/20/2020

RANGE AMANA ACR4303MFS L1 was loose at the terminal block harness and block were not damaged. Re fastened block to harness.

Near Brockport, NY 14420

Dave L

Job Details: 06/20/2020

WASHER MAYTAG MHW5630HW0 Customer concerned with estimated time being different that normal. Found steamFunction selected adding extra time to the normal cycle. Cleared lock code that was stored and tested in diagnostics. Verified water was hooked up correctly.

Near Penfield, NY 14526

Dave F

Job Details: 06/20/2020

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Bail arm had fallen off inside unit . Made some adjustments to the bail arm. Tested ice maker tested good.

Near Pittsford, NY 14534

Steve

Job Details: 06/20/2020

REFRIGERATOR KITCHENAID KRFC302ESS00 Replaced evaporator fan motor and gasket for frost build up in freezer

Near Pittsford, NY 14534

Steve

Job Details: 06/20/2020

DISHWASHER WHIRLPOOL DU920QWDB3 25 yr old machine. No parts available. Nocharge.

Near Henrietta, NY 14467

Steve

Job Details: 06/20/2020

RANGE WHIRLPOOL WGE745C0FS01 Replaced outer door for broken glass. The range checks good.

Near Bloomfield, NY 14469

Dave F

Job Details: 06/20/2020

WASHER WHIRLPOOL WTW5000DW2 Checked power in outlet is good . Unit has no error codes . Ran auto diagnostics. Tested good . Calibrated unit . Ran regular load . Unit is working as expected . Customer will monitor. If problem persists order W11116590 control .

Near Rush, NY 14543

Steve

Job Details: 06/18/2020

WASHER MAYTAG MVWX655DW1 Q1 no Q2 no Q3 no ordering drain pump for intermittent operation and when it does work it is very loud. ; ordrng 1 W10876600 (drain pump)

Near Honeoye Falls, NY 14472

Dave F

Job Details: 06/18/2020

DISHWASHER KENMORE 665.14742N510 Wash pump not turning on . Verf power coming from control . 120 volts . Tapped wash pump . Wash pump started working . Unit needs new sump as sump is seizing up . Ordering sump WPW10605058; ordrng 1 WPW10605058 (pump&motor)

Near Rochester, NY 14618

Evan

Job Details: 06/18/2020

DRYER WHIRLPOOL GGW9200LW1 Customer stating that unit smells like burnt popcorn inside. Upon inspection discovered that blower was clogged full of lint and caused small lint fire inside unit. Cleaned entire cabinet and discovered that thermistor tested open. Unit will need thermistor. Ordering thermistor ; ordrng 1 WP8577274 (THERMISTOR )

Near Rochester, NY 14618

Steve

Job Details: 06/18/2020

50#IM 15' FS WHIRLPOOL GI15NDXXQ2 Found unit not making ice. Found bin thermistor had been replaced prior with a different part that is clipped to thermistor. Found grid wires are broken. Ordering both. ; ordrng 1 WP2313637 (grid-cuttr) and 1 WPW10503764 (thermistor)

Near Lima, NY 14485

Dave F

Job Details: 06/18/2020

WASHER MAYTAG MVWX655DW0 Replaced wash plate . Loc tite bolt . Calibrated unit . ran auto diagnostics. Unit tested ; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE

Near Webster, NY 14580

Dave L

Job Details: 06/18/2020

REFRIGERATOR GE GNE26GSDCSS Fresh food section is not cooling properly due to mechanical resistance in the DC powered fan. Removed evaporator cover and manually moved the fan blade to get the motor to run. Fan continued to run. Ordering DC evaporator fanJ16 labor rate ; ordrng 1 WR60X26866 (fan dc ff evap)

Near Pittsford, NY 14534

Steve

Job Details: 06/18/2020

DRYER MAYTAG MED6000XW1 Q1 no Q2 no Q3 no. Found blower fuse was open. Replaced and dryer is running and heating. ; used 1 WP3392519 (FUSE-THERMAL) from stock

Near Fairport, NY 14450

Evan

Job Details: 06/18/2020

RANGE WHIRLPOOL WFE775H0HZ1 Replacing cooktop due to gasket around edge of cooktop missing section on left corner. Replaced cooktop. Unit tested good

Near Caledonia, NY 14423

Dave F

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL WRT108FZDB05 Unit is not cooling needs new compressor W11209866 and evaporator W11407409 . Unit has to use lok ring . Aluminum evap and drier . ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (compressor) and 1 WPW10143759 (drier) and 1 W10913906 (coupler)

Near Pittsford, NY 14534

Steve

Job Details: 06/18/2020

REFRIGERATOR KITCHENAID KFIS27CXBL2 Q1 no Q2 no Q3 no. Replaced drain tube for plugged drain causing ice build up on freezer floor. ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Victor, NY 14564

Dave F

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced freezer door for wire harness being torn . Tested unit . Tested good .

Near Rochester, NY 14618

Evan

Job Details: 06/18/2020

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replacing control due to unit only running for a few mins before shutting off. Replaced control. Ran diagnostic cycle. Discovered that DC voltage draw from fan was causing issue. Ordering fan ; ordrng 1 WPW10469574 (FAN )

Near Webster, NY 14580

Dave L

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL WRF540CWHW01 "Customer had experienced two events where the refrigerator stopped cooling. Unit working normal at time of service. Checked all harness connections. Full frost pattern on evaporator. Thermistor tested good in diagnostics. Defrost components also tested good. Unit begins to work if customer cycles power. Suspecting control issue ordering main control and UI ; ordrng 1 WPW10317076 (cntrl-elec) and 1 WPW10677146 (cntrl-elec), dspstn on spec-tagged invntry: 1 5303917954 THERMOSTAT-DEFROST 55"

Near Fairport, NY 14450

Dave F

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Found the left leg on the unit had a loose screw causing the unit to squeak and move . Tightened screw. Unit tested good .

Near Rochester, NY 14616

Dave L

Job Details: 06/18/2020

WASHER MAYTAG MHW5630HW0 Q1 no q2 no q3 no The start button on the console is not responding. ReplacedConsole. Unit tested good. Verified that tub deflector is installed. Verbal signature

Near Rochester, NY 14626

Evan

Job Details: 06/18/2020

WASHER WHIRLPOOL MVWC565FW2 Customer stated that unit is shutting off randomly during cycle. Upon inspection discovered that power cord was causing issue due to short in cord. Ordering power cord ; ordrng 1 W10877409 (POWER CORD )

Near Macedon, NY 14502

Dave F

Job Details: 06/18/2020

WASHER WHIRLPOOL WTW8500DC5 "Replaced control and drain pump , calibrated unit and ran auto diagnostics. Unit tested good ."

Near Rochester, NY 14625

Steve

Job Details: 06/18/2020

REFRIGERATOR FRIGIDAIRE LFTR1814LW3 - Q1 no Q2 no Q3 no. Found door not hitting light switch an light staying on. The door is closing properly and sealing. Moved console that holds light switch forward and 1/8 if and inch and the light is now turning off.

Near Rochester, NY 14626

Evan

Job Details: 06/18/2020

WASHER WHIRLPOOL WTW5000DW1 Customer stated that unit would not spin. Checked for codes upon arrival. Unit displaying code f2e1 (stuck key) and also F8e3 (overflow condition) inspected pressure hose and discovered large amount of debris clogging hose. Cleared hose and tested unit. Unit completed cycle as it should. Ran drain & spin to confirm function outside of test mode. While running unit could gear cam chattering causing noise at end of spin cycle. Ordering gear case ; ordrng 1 W11035751 (GEAR CASE )

Near Penfield, NY 14526

Steve

Job Details: 06/18/2020

DISHWASHER KITCHENAID KDPE234GPS0 Customer states one front led light is staying on and not turning off. On arrival the screen was blank. The led turns on when cancel drain is selected. It blinks if the door is open. Cancelled the cycle and it turned off. The ui is working as expected.

Near Rochester, NY 14612

Dave L

Job Details: 06/18/2020

REFRIGERATOR FRIGIDAIRE FPRH17D7KF1 Replaced thermostat that was not closing . Unit began cooling with full frost pattern. Customer to monitor

Near Caledonia, NY 14423

Steve

Job Details: 06/18/2020

REFRIGERATOR KITCHENAID KFIS29BBMS03 Replaced thermistor harness and fresh food section evaporator fan motor for frosting in fresh food section. Changed defrost setting to daily. Ice maker failed harvest test. Ordering Ice maker. ; ordrng 1 WPW10764668 (ice maker)

Near Webster, NY 14580

Dave L

Job Details: 06/18/2020

DRYER WHIRLPOOL MGD8630HC1 Q1 no q2 no q3 no The new drum that was ordered had significant dents on the roller track area. Adjusted side walls that that they would clear the drum. This stopped the scrapping noise. Let unit run with the customer. Verbal signature

Near Webster, NY 14580

Dave L

Job Details: 06/18/2020

RANGE FRIGIDAIRE FGGF3054MWF Unit is not lighting properly due to a weak bakeIgnitor. Replaced bake ignitor. Unit tested good ; used 1 12400035 (IGNITOR) from stock

Near Canandaigua, NY 14424

Dave F

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced freezer door . Door is sealing as expected. Left side freezer door doesn’t line up with the left hand fresh food Door took photo. . Unit is working and functioning as expected .

Near Rochester, NY 14618

Steve

Job Details: 06/18/2020

REFRIGERATOR AMANA BX22A2L Found thermostat was turned down. Freezer was cold and ice looked good. Customer asked me to pull out refrigerator so she could clean behind it. While it was out I inspected condenser fan and compressor. The refrigerator tests good. ; dspstn on spec-tagged invntry: 1 833697 MOTOR-COND

Near Ontario, NY 14519

Dave L

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL WRS325FDAM Q1 no q2 no q3 noReplaced UI due to stuck key. New UI working as expected Verbal signature

Near Rochester, NY 14626

Evan

Job Details: 06/18/2020

DRYER WHIRLPOOL WED4850HW0 Replaced hi limit thermostat and element due to original coil on element snapping. Replaced both parts. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 279838 ELEMENT and 1 WP3977767 HI LIMIT

Near Hilton, NY 14468

Dave L

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found unit running but without the evaporator fan. Trembled evap cover and touched fan blade. Fan started to run afterwards. Ordering fanJ13 labor; ordrng 1 W11024089 (motor-evap)

Near Irondequoit, NY 14617

Dave L

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL WRF560SEHZ Q1 no q2 no q3 noReplaced ice maker due to faulty bail armSwitch causing low ice level. Cycled and tested. Customer toMonitor Verbal signature ; dspstn on spec-tagged invntry: 1 4317943 ICEMAKER

Near Hilton, NY 14468

Dave L

Job Details: 06/18/2020

WASHER MAYTAG MVWB765FW3 Q1 no q2 no q3 no Dispenser is corroded and staying clothes. Ordering dispenser drawer ; ordrng 1 W10919352 (drawer)

Near Churchville, NY 14428

Steve

Job Details: 06/18/2020

REFRIGERATOR MAYTAG MRT118FFFZ00 Found unit only had frost on top tube of evaporator. The unit needs evaporator replacement. Quoted Parts: $233.19 Service Charge: $89.95 FRL: W19 - $317.95 Additional Labor: $0.00 Tax: $51.29 Other: $15.00 Completed Job Rate: $707.38

Near Rochester, NY 14615

Evan

Job Details: 06/18/2020

WASHER WHIRLPOOL MVWC465HW2 Customer stated that unit was causing lots of noise while in spin. Upon inspection checked for error codes. No codes present. Ran diagnostic cycle. Unit completed cycle as it should. Customer had load she wanted spun out. Observed load during cycle. Noises customer are concerned about are normal operation. Went over proper loading and cycle selection. Unit tested good

Near Rochester, NY 14612

Dave L

Job Details: 06/18/2020

DRYER MAYTAG MGDC465HW0 Unit was teetering on feet contributing to noise. Disassembled and recasted rear bulkhead and inspected drum felt and rollers. Adjusted burner screws. Nose went away when reassembled. ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

Near Canandaigua, NY 14424

Dave F

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL WRT318FZDW06 37 in fresh food . 11 in freezer called SR 7728023621 . Documented what I found . Made some adjustments to unit . Turn the freezer to max cold and turned thermostat up . frost pattern was there but it took a long time to develop.If problem persists order evap and compressor with UV drier . look up parts with model number WRT318FZDW06 . Could not find parts list on service matters and or from distributors. . Left other parts with customer . ````

Near Rochester, NY 14609

Evan

Job Details: 06/18/2020

DRYER WHIRLPOOL NGD4655EW2 Customer stated that unit would heat but not spin. Discovered that belt was broken. Replaced belt. Ran test cycle. Unit tested good ; dspstn on spec-tagged invntry: 1 341241 BELT

Near Geneseo, NY 14454

Steve

Job Details: 06/18/2020

OVEN DOUBLE JENN AIR JJW9630CAS Found the relay board is not sending power to lower bake element. It is sending power to broil. The board is discontinued.

Near Brockport, NY 14420

Dave L

Job Details: 06/18/2020

DRYER MAYTAG MEDC200XW1 Replaced timer due to heater contacts not closing. Unit tested good after install. Airflow tested ok

Near Rochester, NY 14626

Dave L

Job Details: 06/18/2020

DISHWASHER MAYTAG MDBH949PAQ3 Q1 no q2 no q3 no Replaced console due to erratic operation. New console tested good. Repaired small leak at vent. Verbal signature

Near Rochester, NY 14623

Steve

Job Details: 06/18/2020

DISHWASHER WHIRLPOOL WDT710PAHB1 Found motor getting power but not running and motor error code. Ordering motor sump; ordrng 1 W11085683 (pump&motor)

Near Rochester, NY 14625

Evan

Job Details: 06/18/2020

OVEN GE JK3500DF3WW Customer stated that unit is not running bake cycle due to unit displaying f97 error code. Code pertains to lower fan error. Replaced Lower fan and sensor for Lower fan. Ran test bake cycle. Unit tested good

Near Pittsford, NY 14534

Dave F

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL WRT519SZDM05 Ice maker not cycling . Replaced the ice maker . Unit is not getting water . Tested power to water valve . Water valve has power going to it but did not turned on . Ordering water valve WPW10279909; ordrng 1 WPW10279909 (valve-inlt)

Near Webster, NY 14580

Evan

Job Details: 06/18/2020

OVEN WHIRLPOOL WFE525S0HW1 Replacing oven gasket due to original gasket ripping. Replaced gasket. Ran test preheat. Unit tested good

Near Webster, NY 14580

Evan

Job Details: 06/18/2020

DISHWASHER KITCHENAID KDTE104EWH3 Customer stated that unit was not drying dishes. Customer also stated that was motor was replaced by another company a few months ago. Discovered that while installing new sump heater became unplugged. Reseated connector and ran diagnostic cycle. Unit was displaying code 7-1 (no heat) ran diagnostic cycle. Confirmed Heater was turning on. Unit tested good

Near Mendon, NY 14506

Dave F

Job Details: 06/18/2020

DISHWASHER KITCHENAID KUDP01FLBL6 Dishwasher needs new door gasket . Dispenser and chopper blade . Top blade are not spinning like they should . Gasket on the bottom left is deformed could cause leaks . Ordering parts.; ordrng 1 W11196317 (gasket) and 1 WP8268383 (chopper)

Near Pittsford, NY 14534

Dave F

Job Details: 06/18/2020

DISHWASHER KITCHENAID KDTM354DSS5 F5E2 door switch error . Code door latch has been replaced . Adjusted the door to close properly and legs on unit . Ran diagnostics. Unit tested good . If problem persists order W11177740 control

Near Fairport, NY 14450

Dave F

Job Details: 06/18/2020

DISHWASHER KITCHENAID KUDS30IXWH6 F2E1 stuck key error code . Found the control board was just hanging inside the unit was not on the brackets . Installed screw to hold control . Unit needs user interface WPW10500173; ordrng 1 WPW10500173 (panel-cntl)

Near Rochester, NY 14615

Dave L

Job Details: 06/18/2020

DRYER AMANA NED4655EW1 Q1 no q2 no q3 no Door was not closing properly due to the striker being installed crooked. Reinstalled striker. Tested dryer functions and vent. Unit tested good. Verbal signature

Near Webster, NY 14580

Evan

Job Details: 06/18/2020

REFRIGERATOR KITCHENAID KRFC300ESS01 SO10347463-1Replacing filter cover due to original cover cracking. Replaced filter cover. Unit tested good

Near Rochester, NY 14612

Steve

Job Details: 06/18/2020

DRYER WHIRLPOOL WGD6620HW1 Found left side panel was vibrating loudly. Fastened with drill point screw in center bottom. That noise is gone. The right side is also vibrating by the funnel. Ordering funnel. ; ordrng 1 WP8573824 (funnel)

Near Webster, NY 14580

Evan

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL WRF540CWBB01 Customer stated that unit was producing buzzing noise and suspected it was coming from ice maker. Upon inspection discovered that noise was coming from condenser rattling. Cleaned condenser and secured to cabinet. Could not replicate noise after doing so. Unit tested good

Near Webster, NY 14580

Evan

Job Details: 06/18/2020

DISHWASHER KITCHENAID KDFE104DWH2 Customer stating that unit will not run wash cycle. Checked for error codes upon arrival. Discovered code 4-3 (wash motor not running) and also 7-1 (no heat) unit will need wash motor replaced. Quoted customer for repair. Customer does not wish to proceed at this time. Collecting service call fee

Near Webster, NY 14580

Dave L

Job Details: 06/18/2020

REFRIGERATOR FRIGIDAIRE FGHN2866PF4A "Unit is not defrosting due to no a failed control relay. No voltage to defrost heater from j2 connector on control. 25 ohms through heater circuit. Fan tested ok. Ordering control; ordrng 1 5304504032 (board-main power143.99), dspstn on spec-tagged invntry: 1 5303917954 THERMOSTAT-DEFROST 55 and 1 WP4387503 DEFROST TSTAT 60"

Near Irondequoit, NY 14617

Evan

Job Details: 06/18/2020

WASHER GE WPRE6100GOWT Customer stated that unit was not spinning out. Inspected belt upon arrival and discovered belt was intact and in good condition. Ran drain and spin and removed front panel to observe unit. Could not replicate issue customer was referring too. Ran unit on quick wash with a load of towels. Unit completed and spun out as it should. Suspecting possible off balance load that was causing issue. Unit itself is working as it should

Near Pittsford, NY 14534

Dave F

Job Details: 06/18/2020

REFRIGERATOR KENMORE 106.460238 Replaced ice dispenser door with kit . Door is now sealing . Ice maker did cycle and filled with water . Unit tested good .

Near West Henrietta, NY 14586

Steve

Job Details: 06/18/2020

RANGE FRIGIDAIRE FFEF3016VWA Replaced left front infinite switch for indicator light staying on. The range tested good.

Near Caledonia, NY 14423

Steve

Job Details: 06/18/2020

REFRIGERATOR KITCHENAID KRFF507HBS00 Replaced ice maker for no ice. Found fill tube heater is not thawing fill tube. Ordering fill tube heater ; ordrng 1 W11087201 (heater)

Near Irondequoit, NY 14622

Evan

Job Details: 06/18/2020

DISHWASHER WHIRLPOOL WDT730PAHW0 Replaced console due to top of console starting to bubble and peel away from buttons. Replaced part. Tested console. Unit tested good

Near Rochester, NY 14625

Evan

Job Details: 06/18/2020

DISHWASHER WHIRLPOOL WDT780SAEM1 Customer stated that unit was leaking from underneath. Discovered that diverter was causing issue unit was dripping from diverter. Ordering wash motor ; ordrng 1 WPW10605057 (WASH MOTOR )

Near Ontario, NY 14519

Dave L

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Q1 no q2 no q3 noReplaced diffuser due to items freezing in the fresh food section. Customer to monitorVerbal signature ; dspstn on spec-tagged invntry: 1 W11164593 DIFFUSER

Near Fairport, NY 14450

Dave F

Job Details: 06/18/2020

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced freezer door and right hand fresh food door . Gaskets are sealing . Unit tested good .

Near Bloomfield, NY 14469

Dave F

Job Details: 06/18/2020

WASHER MAYTAG MVWX655DW1 "Unit not shifting to agitate .found actuator not getting power and actuator shorted . Replaced actuator and control. Calibrated unit . Ran auto diagnostics.unit having a hard time shifting to agitate.ordering cam W10721967 ; rqstng P&A on 1 W10721967 (drive pulley), used 1 W11116592 (CONTROL), and 1 W10913953 (ACTUATOR) from stock"

Near Lakeville, NY 14480

Steve

Job Details: 06/18/2020

RANGE WHIRLPOOL WFG770H0FZ0 Found oven under heating by 50 degrees. Ordering control and sensor. Left preordered parts with customer. ; ordrng 1 W10833885 (sensor) and 1 W11342985 (MRC )

Near Ontario, NY 14519

Dave L

Job Details: 06/18/2020

REFRIGERATOR KITCHENAID KBFC42FSS00 InstalledControl kit due to unit not cooling. Labor is atec warranty. Customer to monitor

Near Webster, NY 14580

Dave L

Job Details: 06/18/2020

DISHWASHER KITCHENAID KDFE104DSS4 Replaced upper rack adjusters unit tested good ; used 2 WPW10546503 (ADJUSTER) from stock

Near Canandaigua, NY 14424

Dave F

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced fill tube for having a hole in it . Pulled ice maker out and found a piece of foam was in the ice maker water tray causing the water not to go in the ice maker mold but everywhere inside the unit . Cycled ice maker .tested good .

Near Brighton, NY 14610

Evan

Job Details: 06/18/2020

WASHER MAYTAG A106 Customer stated that unit was leaking from bottom right corner. Discovered that tub mount was beginning to rust out causing small drip. Tub is no longer replaceable due to age of unit. Collecting service call fee

Near Scottsville, NY 14546

Steve

Job Details: 06/18/2020

WASHER MAYTAG MVWC565FW1 "Found unit had incorrect drain hose on washer and the connection was leaking. Removed hose, repaired drain outlet and put the drain hose that came with washer on. The washer drained with no leaks."

Near Phelps, NY 14532

Dave F

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL WRS555SIHV00 7.7k freezer thermistor at 35 degrees.fresh food thermistor is 5.3k at 49 degrees.evap defrost 8.8k called techline SR 7728041372 . Evap fan is working . Defrosted unit checked frost pattern . Which is good . Checked voltage coming to thermistor. Was 1.0 dc volts . Should Be 5 Vdc . Ordering control board W11212392 . If problem persists. Check frost pattern may need sealed system work .; ordrng 1 W11212392 (cntrl-elec)

Near Churchville, NY 14428

Steve

Job Details: 06/18/2020

REFRIGERATOR/TOP MAYTAG MRT118FFFH00 Replaced evaporator and compressor for not cooling. The refigerator tests good ; dspstn on spec-tagged invntry: 1 W10913906 VALVE 1/4

Near Rochester, NY 14626

Dave L

Job Details: 06/18/2020

WASHER AMANA NTW4516FW3 Q1 no q2 no q3 noTub was not centered causing is to become unbalanced and hit the sides of the case during use. Removed inner basket and reinstalled. Basket spins properly now. Tested and calibrated. Verbal signature.

Near Rochester, NY 14626

Dave L

Job Details: 06/18/2020

REFRIGERATOR JENN AIR JSC24C8EAM00 and Replaced fresh food evaporator due to refrigerant leak. Checked unit in diagnostics. Unit began cooling afterwards. Customer to monitor ; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE

Near Clifton Springs, NY 14432

Dave F

Job Details: 06/18/2020

WASHER MAYTAG MVWB765FW0 Replaced control and user interface . Put di electric grease on connections and on user interface panel on back . Calibrated unit . Tested in auto diagnostics unit tested good . Repair covered by ATEC warranty

Near West Henrietta, NY 14586

Steve

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Q1 no Q2 no Q3 no. Found freezer evaporator full of frost and ice causing warm temps. Removed frost and ice. Changed defrost setting from automatic to daily defrost. The refrigerator tests good

Near Rochester, NY 14616

Dave L

Job Details: 06/18/2020

WASHER WHIRLPOOL MHW6630HW1 Replaced console due to erratic operation. Customer to monitor

Near Phelps, NY 14532

Dave F

Job Details: 06/18/2020

RANGE WHIRLPOOL MGR6875ADW Rear and center burner not lighting . Found rodent inside oven between the lid of the stove top and oven . Unit needs new switches for knobs . Not sure what other damage there is . All the screws to the burners are rusted and would not be able to removed to replace switches . Called techline SR 7728042927 .repair isn’t covered under warranty.

Near Clifton Springs, NY 14432

Dave F

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced evap thermistor . Foil taped and zip tied . Defrosted unit , tested good ."

Near Ontario, NY 14519

Dave L

Job Details: 06/18/2020

REFRIGERATOR WHIRLPOOL GS5SHAXTB00 Diagnosed a broken ice maker module motor. The customer is going to replace the module.

Near Williamson, NY 14589

Dave L

Job Details: 06/18/2020

50#IM 15' FS KITCHENAID KUIS15NRTS0 Replaced the water level sensor and bin thermistor due to intermittent ice production. Customer to monitor

Near Fairport, NY 14450

Steve

Job Details: 06/18/2020

REFRIGERATOR KITCHENAID KRFF707ESS01 Found fresh food section evaporator tray is bent up in middle causing ice to build up and accumulate on floor of fresh food section. Removed ice. Drain is clear. Put a plastic washer between tray and cover to flatten it. If problem persists order tray. Quoted in job. ; rqstng P&A on 1 W10836964 (pan-drip)

Near Palmyra, NY 14522

Dave F

Job Details: 06/18/2020

DISHWASHER KITCHENAID KUDS30IXSS1 Dishwasher not washing chopper blade plugged up . Replaced chopper . Cleared error codes . Tested unit in diagnostics. Tested good . Heater works . ; used 1 W10083957V (CHOPPER 4 BLADE) from stock