Near Fairport, NY 14450
Dave F
Job Details: 04/05/2019
DISPOSER INSINKERATOR SELECT-2 Disposal making grinding noises . Found spoon inside disposal. Removed spoon . Made sure there is no damage . Tested unit . Tested good .
Near Penfield, NY 14526
Dave L
Job Details: 04/05/2019
REFRIGERATOR MAYTAG MSS26C6MFZ Refrigerator temps were at 32. Raised freezer temp to +3 and moved food items away from back wall. Customer to monitor.
Near Ontario, NY 14519
Dave L
Job Details: 04/05/2019
REFRIGERATOR MAYTAG MFI2269VEB6 Replaced HV control due to unit not cooling. Unit began cooling after install .
Near Rochester, NY 14606
Shaiman
Job Details: 04/05/2019
DISHWASHER MAYTAG MDB7749SBW0 Replaced dispenser due to rinse aid leaking out. Unit testing good.
Near Williamson, NY 14589
Dave L
Job Details: 04/05/2019
WASHER MAYTAG MVWB766FW Replaced gearcase due to noise. Unit tested good after installation.
Near Webster, NY 14580
Dave L
Job Details: 04/05/2019
REFRIGERATOR KITCHENAID KFIV29PCMS Unit was not cooling in either compartment. Was unable to turn any loads on in diagnostics or get the compressor to run. Cycled power. Unit began operating normally. Customer to monitor.
Near Webster, NY 14580
Dave L
Job Details: 04/05/2019
DISHWASHER KITCHENAID KDTE104ESS1 Replaced control and harness due to damaged harness at the control. Unit tested good.
Near Webster, NY 14580
Dave L
Job Details: 04/05/2019
DRYER FRIGIDAIRE AEQ8000FS0 Replaced open heating assembly. Dryer tested good.
Near Fairport, NY 14450
Dave F
Job Details: 04/05/2019
RANGE JENN AIR JDS1450FS0 Replaced user interface that was direct shipped from whirlpool. Tested unit . Tested good .
Near Fairport, NY 14450
Evan
Job Details: 04/05/2019
COOKTOP KITCHENAID KECC664BSS00 Replacing right front infinite switch due to old switch due to old switch failing to shut off power indicator even when burner was not in use. Replaced switch tested switch Unit tested good
Near Henrietta, NY 14467
Dave F
Job Details: 04/05/2019
WASHER AMANA NTW4755EW0 Gearcase makes loud noise while spinning. Replaced gearcase . Calibrated unit . Tested in auto diagnostics. Tested good .
Near Canandaigua, NY 14424
Steve
Job Details: 04/05/2019
WASHER WHIRLPOOL WTW5000DW1 Replaced belt for squealing. The washer tests good.
Near Rochester, NY 14618
Gary
Job Details: 04/05/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Replaced upper tracks that the spot welds had broken on and the upper rack was fall down, tested okay.; dspstn on spec-tagged invntry: 1 W11259785 TRACK and 1 W11259786 TRACK"
Near Rochester, NY 14620
Shaiman
Job Details: 04/05/2019
WASHER WHIRLPOOL WFW8400TW03 Replaced damaged bellow. Unit testing good.
Near Rochester, NY 14620
Shaiman
Job Details: 04/05/2019
DRYER WHIRLPOOL WED75HEFW1 "Replaced rollers, unit testing good."
Near Rochester, NY 14616
Gary
Job Details: 04/04/2019
WASHER MAYTAG MVWB766FW0 "Unit has bearing noise, needs transmission, entitlement search shows 5 year parts and labor warranty. Ordering transmission.; ordrng 1 W10811956 (drum assy)"
Near Rochester, NY 14617
Gary
Job Details: 04/04/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Wiring harness to in door ice has an open connection and the heater to the fill tube is not heating, water is freezing in the line, harness is part of the door, ordering door.; ordrng 1 W11129497 (DOOR)"
Near Rochester, NY 14626
Gary
Job Details: 04/04/2019
RANGE MAYTAG MER8800FZ1 "Bulb fixture is seized on and the glass cover is not removable, ordering bulb fixture. No problem with drawer, customer is older and is having trouble opening it because it's new and the clasps are tight.; ordrng 1 W11281687 (LIGHT FIXTURE)"
Near Rochester, NY 14623
Steve
Job Details: 04/04/2019
REFRIGERATOR WHIRLPOOL WRF560SEYB04 Found the water line from dual valve to the icemaker had a pin hole causing unit to leak. Repaired line and the water line tested good.
Near Rochester, NY 14620
Steve
Job Details: 04/04/2019
REFRIGERATOR MAYTAG MFI2269FRZ01 Replaced right fresh food door gasket for ripped gasket letting in warm air. The refrigerator tested good.
Near Rochester, NY 14618
Steve
Job Details: 04/04/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced left fresh food door for hinge receiver clicking and releasing the grease. The refrigerator tested good.
Near Spencerport, NY 14559
Gary
Job Details: 04/04/2019
WASHER MAYTAG MVWB766FW1 "Installed second slider assy as a courtesy, customer says it's clicking and loud, tech line has been called and said this is normal and the customer has been advised of this.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
Near Rochester, NY 14624
Shaiman
Job Details: 04/04/2019
DISHWASHER MAYTAG MDB8959SFZ4 "F6E2 upon arrival. Discovered the wires for water valve were chewed, including multiple other wires. Quote for repair saved in job, service call covered by Whirlpool.; rqstng P&A on 1 W11227948 (HARNESS)"
Near Spencerport, NY 14559
Gary
Job Details: 04/04/2019
MICROWAVE WHIRLPOOL WMH53520CS1 "Microwave had minor smoke damage and checked fully okay, no source of smoke all electronics checking okay unit is heating and running like it's supposed to."
Near Rochester, NY 14617
Gary
Job Details: 04/04/2019
RANGE WHIRLPOOL WFG550S0HZ0 "Cleaned and grounded burner cap of left front power burner, unit is lighting consistently now, checks okay."
Near Brockport, NY 14420
Shaiman
Job Details: 04/04/2019
DRYER MAYTAG MEDB835DW4 Front panel is damaged. Replacing panel.; ordrng 1 W10875869 (panel)
Near Pittsford, NY 14534
Steve
Job Details: 04/04/2019
REFRIGERATOR GE ZISS480DXASS Found the condenser fan motor has loud bearing. Ordering fan motor. ; ordrng 1 WR60X10209 (motor dc cond fan)
Near Rochester, NY 14626
Gary
Job Details: 04/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Initially the problem was too cold and freezing items in the fridge, after thermistor was replaced complaint was too warm in fridge section, reconnected newly installed thermistor and fan in fridge section started running, corrected poor connections at fridge thermistor. Called tech line Kevin, sr# 7724536572 documented find and repair."
Near Rochester, NY 14612
Gary
Job Details: 04/04/2019
WASHER WHIRLPOOL WFW75HEFW0 Replaced control that was not sensing the water level and causing error codes.
Near Lima, NY 14485
Dave F
Job Details: 04/04/2019
DISHWASHER MAYTAG MDB7749SBB0 Called techline SR 7724532662 dishwasher has silver migration on user interface service pointer S code 25462 . Replaced user interface . Part is covered. Tested unit in auto diagnostics. Tested good . Charged service call and labor .; dspstn on spec-tagged invntry: 1 W10595568 CNTRL-ELEC
Near Pittsford, NY 14534
Dave F
Job Details: 04/04/2019
WASHER WHIRLPOOL WFW5620HW0 Washer not cleaning clothes. Ran in auto diagnostics. No error codes and passed every function. Called techline SR 7724533738 . Suggested different washer methods. Informed customer. On different settings . Tested unit tested good .
Near Rochester, NY 14623
Steve
Job Details: 04/04/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Found a chunk of ice on fan motor frame on left side. Directly under the fill tube for the ice maker. The ice had stopped the fan. Removed back wall of freezer. Added permagum to fill tube where it penetrates the back wall. Reinstalled and tested ice maker. No water dripped at all and the ice maker is good. Replaced the dead fan motor and the freezer is working as expected.
Near Rochester, NY 14606
Dave L
Job Details: 04/04/2019
REFRIGERATOR MAYTAG MFF2258DEH00 Replaced jazzboard and defrosted evaporator. Customer to monitor.; used 1 WPW10503278 (ADC - JAZZ) from stock
Near Rochester, NY 14606
Shaiman
Job Details: 04/04/2019
DRYER WHIRLPOOL WED8500DC3 F4E4 F4E2 codes upon arrival. All fuses and heaters tested good. L1 from the house was 120v. Unit was receiving 30v from L2. Recommending having the customer call an electrician.
Near Penfield, NY 14526
Evan
Job Details: 04/04/2019
OVEN MAYTAG MER8800FZ0 Cusotmer stated unit was not able to run bake cycle. Attempted to run test preheat. Unit displaying "function not available" when attempting to run bake cycle. Checked thermal fuse checked bake element both tested closedUnplugged unit to inspect control. Control is distributing correct power to element. Control itself is failing. Control will not allow unit to reheat or run bake cycle. Ordering control board ; ordrng 1 WPW10340323 (cntrl-elec)
Near Rochester, NY 14626
Shaiman
Job Details: 04/04/2019
DISHWASHER WHIRLPOOL WDTA50SAHN0 Replaced bottom bracket unit testing good.
Near Farmington, NY 14425
Steve
Job Details: 04/04/2019
RANGE KENMORE 790.4681399 Replaced bake element for open element. The oven tested good.
Near Farmington, NY 14425
Steve
Job Details: 04/04/2019
HOOD VENT WHIRLPOOL UXT4130ADB Replaced motor and switch for no fan. The hood fan tested good. Unit is under construction for new build and customer was not available for signature.
Near Rochester, NY 14606
Dave L
Job Details: 04/04/2019
REFRIGERATOR GE GFSL6KEXBLS Fresh food evaporator defrost drain is freezing over. Ordering updated drain clip to be installed on the defrost heater. ; ordrng 1 DA61-06796A (DRAIN CLIP)
Near Fairport, NY 14450
Dave F
Job Details: 04/04/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced the control due to the clips on the back were broken and the front indicator light was not working . Tested unit. Tested good .
Near Fairport, NY 14450
Dave F
Job Details: 04/04/2019
WASHER FRIGIDAIRE FFFS5115PA0 Washer leaking . Found the drain hose was not in the correct place was sitting in the floor drain . Moved drain hose to the right place . Tested unit . No leaks .
Near Rochester, NY 14618
Evan
Job Details: 04/04/2019
DRYER MAYTAG MGD5500FW0 Customer stated check vent light was staying on and unit would not start cycle. Upon inspection discover that door switch was sticking causing check vent light to stay on and cycle to never start. Removed switch to inspect. Switch was jamming due to piece of debris. Reinstalled switch. Ran test cycle Unit tested good Check lint light now turning off and unit starting cycle as it should.
Near Rochester, NY 14625
Evan
Job Details: 04/04/2019
WASHER MAYTAG MVWC565FW1 Customer stating unit is still leaking and unit is noisy in spin. Discovered that customer is adding detergent in incorrect area causing them to think unit is leaking. Unit is not leaking what they are seeing is detergent on floor. Ran unit in high spin in manual test mode. While in high spin unit was vibrating more than normal inspected drive hub and cam both passed visual inspection. After listening to unit spin for several minutes discovered gear case is causing issue. Ordering gear case; ordrng 1 W11035751 (gearcase)
Near Fairport, NY 14450
Evan
Job Details: 04/04/2019
DISHWASHER KITCHENAID KDTE204DSS1 Customer stated lower rack would not slide due to wheels on rack falling off. Also unit was not dispensing soap from dispenser. Upon inspection discovered dispenser was receiving correct voltage dispenser itself was failing. Replaced wheels on lower rackReplaced dispenser Unit tested good
Near Walworth, NY 14568
Evan
Job Details: 04/04/2019
WASHER WHIRLPOOL WTW5640XW3 Customer stated they were hearing screeching noise while in spin. Checked for error codes. No codes present. Ran test cycle. During spin portion of cycle could hearing noise customer was referring too. Discovered that cam nut was loose causing pulley to rub against belt guard. Tightened cam rant test cycle unit tested good. ; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 WPW10006355 ACTUATOR
Near East Rochester, NY 14445
Evan
Job Details: 04/04/2019
DRYER AMANA NED4655EW1 Customer stated unit was not drying correctly. Stated that while running drying cycle has unit set for 30 mins and items are coming out wet still at end of cycle. Checked voltage on unit. Unit is receiving 240v. Ran unit on timed dry high heat. Unit is functioning as it should Spoke with customer about proper way to set timer. Customer is not running unit for long enough during cycle this is why items are coming out wet. Explained to customer proper way to set dial based on items being dried. Unit tested good
Near Hilton, NY 14468
Dave L
Job Details: 04/04/2019
RANGE WHIRLPOOL MGT8775XS01 Valve manifold is stuck ordering manifold; ordrng 1 W10854406 (manifold)
Near Hilton, NY 14468
Gary
Job Details: 04/04/2019
MICROWAVE KITCHENAID KMHS120ESS6 "Found Shorted cap and diode bad mag tube, ordering cap, diode and mag tube.; ordrng 1 W10818686 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (HV DIO)"
Near Rochester, NY 14625
Evan
Job Details: 04/04/2019
WASHER WHIRLPOOL LA5300XTW0 Replacing motor coupler due to unit not engaging into spin. Replaced coupler. Ran test cycle Unit now spinning as it should Unit tested good ; dspstn on spec-tagged invntry: 1 285753A COUPLING
Near Rochester, NY 14607
Dave L
Job Details: 04/04/2019
WASHER GE GTWP1800D0WW Replaced stripped timer. Unit tested good.
Near Rochester, NY 14607
Dave L
Job Details: 04/04/2019
REFRIGERATOR WHIRLPOOL GX5FHDXVB00 Unit was not cooling due to a bad start relay. Replaced relay with spare from truck. Unit started and began cooling.
Near Webster, NY 14580
Dave L
Job Details: 04/04/2019
OVEN MAYTAG MER6600FZ1 Readjusted top oven liner so that upper rack slides out easier.
Near Webster, NY 14580
Dave L
Job Details: 04/04/2019
REFRIGERATOR AMANA ABB1924DEQ Replaced jazz board and removed frost from evaporator. Customer monitor. ; used 1 WPW10503278 (ADC - JAZZ) from stock
Near Rochester, NY 14624
Dave L
Job Details: 04/04/2019
WASHER KENMORE 110.2810231 Replaced log valve that was not filling the detergent cup. Unit tested good in diagnostics.
Near Fairport, NY 14450
Dave F
Job Details: 04/04/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW01 Replaced thermostat due to being to cold and evaporator fan due to no operation . Tested unit . Tested good .
Near Fairport, NY 14450
Dave F
Job Details: 04/04/2019
DISHWASHER KITCHENAID KUDD03DTSS3 Dishwasher was leaking replaced fan motor vent that broke .replaced all nuts on vents . Tested unit for leaks . No leaks .
Near Lima, NY 14485
Steve
Job Details: 04/04/2019
RANGE JENN AIR JES1750FB1 Replaced blower motor for fan hitting casing and not blowing. The range tested good.
Near Mendon, NY 14506
Dave F
Job Details: 04/04/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 The screw behind the handle was loose. Tightened screw and tightened handle . Tested . Tested good.
Near Sodus, NY 14551
Evan
Job Details: 04/03/2019
RANGE AMANA AGR5330BAB3 Customer stated burner flame height was too high even on low setting. Adjusted each burner to customers desired flame height.Unit tested good
Near Marion, NY 14505
Evan
Job Details: 04/03/2019
WASHER WHIRLPOOL MHW5500FW1 Customer stated unit was flashing f3e1 error code and door would not unlock. Upon inspection discovered kink in air trap line causing error code. Manually unlocked door. Cleaned /cleared pressure hose line. Ran drain &a spin for items inside machine. Removed items ran test cycle. Unit completed cycle as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 WPW10443885 LATCH
Near Newark, NY 14513
Evan
Job Details: 04/03/2019
DISHWASHER WHIRLPOOL WDT790SLYM1 Customer stated top rack was falling. Upon inspection discovered that adjuster wheels had fallen off causing issue. Replaced adjusters Unit tested good ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
Near Rochester, NY 14607
Dave L
Job Details: 04/03/2019
DISHWASHER GE GDWF160R10SS Unit working as expected. Did not find a draining issue.
Near Walworth, NY 14568
Evan
Job Details: 04/03/2019
WASHER WHIRLPOOL WTW5000DW0 Customer stated unit would not power on or start cycle. Upon inspection discovered that control was not accepting commands. Could not get unit into diagnosticInstalled new control Ran diagnostic cycle Unit completed cycle as it should Unit tested good
Near Fairport, NY 14450
Dave L
Job Details: 04/03/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Replaced evap compressor and dryer due to unit not cooling. Customer to monitor.
Near Penfield, NY 14526
Evan
Job Details: 04/03/2019
DISHWASHER KITCHENAID KDTE254ESS2 Replacing control panel due to unit not responding to commands. Referring to service pointer W10821953Replaced control panel Ran test cycle Unit tested good
Near Hamlin, NY 14464
Gary
Job Details: 04/03/2019
WASHER WHIRLPOOL WTW8540BW1 "Found loose rotor bold causing error codes, added locktite and tightened, checked unit spin, no errors."
Near Spencerport, NY 14559
Gary
Job Details: 04/03/2019
REFRIGERATOR MAYTAG MRT711SMFZ00 When I got to the house customer said that she made an adjustment in the freezer section in the unit has been working fine ever since. Unit is checking OK.
Near Rochester, NY 14626
Gary
Job Details: 04/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Called tech line, tech Sr# 7724526403. Tech ran me through thermistors checks thermistors passed, ran fan test in tech insisted it was an airflow problem but There was nothing causing poor airflow section, fan is running and cold air is coming through. Replaced main control on back, started unit and fan in fridge started running,, fridge started cooling. Checking okay."
Near Williamson, NY 14589
Dave L
Job Details: 04/03/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Replaced open fill tube. Customer to monitor.
Near Rochester, NY 14624
Gary
Job Details: 04/03/2019
RANGE WHIRLPOOL WFG524SLAW1 "Hard wired thermal sensor, advised customer that if the unit fails again that it needs a control. Ran oven to 350 and did not fail at time of service. Reignighted when unit cooled down if unit fails again quoted Part# WPW10348710 $161.00.... $74.90 labor."
Near Canandaigua, NY 14424
Dave F
Job Details: 04/03/2019
WASHER WHIRLPOOL WTW5000DW1 Helped SM
Near Rush, NY 14543
Dave F
Job Details: 04/03/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Icemaker had an ice block causing the flex tray to not go to home position then would fill with water and dump into ice bin and freeze . Cleared out ice and tested ice maker in diagnostics. Tested good . Everything is working as expected. Customer to monitor.
Near Rochester, NY 14623
Shaiman
Job Details: 04/03/2019
DRYER MAYTAG MEDC465HW0 Unit appears to have been dropped. Replacing parts accordingly.; ordrng 1 8533643 (cabinet) and 1 W10806345 (panel) and 1 WP8563663 (top)
Near Fairport, NY 14450
Dave F
Job Details: 04/03/2019
DISHWASHER KENMORE 665.13933K017 Dishwasher not draining . Found drain tube was plugged . Removed tube from unit and removed debris . Reinstalled and tested unit tested good .
Near Webster, NY 14580
Dave F
Job Details: 04/03/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00 Couldn't smell the smell in the freezer . The customer could . Advised to take all the food out and clean the inside good . It's possible one of the food in the freezer is what causing the smell .
Near Webster, NY 14580
Dave F
Job Details: 04/03/2019
WASHER MAYTAG MHW4200BG2 No error codes. Called Techline SR 77244531007 . Said that only thing possibly it could be is control . Called new leaf auth code NLAC 10081094 . Replaced control tested unit tested good .passed diagnostics tests with no errors .
Near Fairport, NY 14450
Steve
Job Details: 04/03/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 Found the refrigerator was restricted causing no cool in ff or freezer. Removed drier and replaced. Vacuumed and recharged. The unit is cooling now. Customer is going to monitor temperatures.
Near Webster, NY 14580
Dave L
Job Details: 04/03/2019
RANGE WHIRLPOOL WFE550S0HZ1 Customer experiencing inconsistent temps. Control is not sending power to elements properly. Returning with control.; schdld next appmnt for 4/15 MON 2 pm
Near Pittsford, NY 14534
Steve
Job Details: 04/03/2019
DISHWASHER WHIRLPOOL KDFE104HWH0 Found no error codes. Tested dishwasher in diagnostics and it tested good. Instructed customer to use hot water at the sink prior to use and use high temp wash for better results.
Near Ontario, NY 14519
Dave L
Job Details: 04/03/2019
REFRIGERATOR MAYTAG MFI2269VEB6 Unit is only cooling intermittently due to the HV control failing. Ordering control. Quoted 353.12; ordrng 1 WPW10312695 (electronic control)
Near Churchville, NY 14428
Steve
Job Details: 04/03/2019
REFRIGERATOR GE PSS26NSWASS Replaced both thermistors for freezing in crisper drawers. The customer is going to monitor.
Near Rochester, NY 14612
Gary
Job Details: 04/03/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Installed compressor, when I went to turn on the compressor the new compressor start relay shorted out the compressor power relay on the control board, ordering control and start relay, Unit will need to be charged when parts are installed.; ordrng 1 WPW10194431 (start-dev) and 1 WPW10350564 (capacitor) and 1 WPW10366605 (cntrl-elec)"
Near Spencerport, NY 14559
Gary
Job Details: 04/03/2019
DISHWASHER WHIRLPOOL WDT710PAHW1 "Ustomer complaint was door seem to fall open easily, set springs to tightest setting and customer tried, checked okay."
Near Penfield, NY 14526
Evan
Job Details: 04/03/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Customer stated unit was filling with water and draining but never running cycle. Checked for error codes Unit was displaying code 7-1 (no heat) Ran diagnostic cycle.Unit filled with water but wash never moving water through upper or lower wash arms.Sump and motor are failing. Quote for repair:WPW10671941 ( sump & motor) $220.00Labor : $104.65Service call fee : $89.95Tax: $25.64Total : $ 447.44Customer does not want to proceed at this time. Collecting service call fee
Near Canandaigua, NY 14424
Dave F
Job Details: 04/03/2019
DISHWASHER KITCHENAID KDTM404EWH3 Washer motor just humming . Not spraying any water . Needs new motor/sump ordering W10861526.; ordrng 1 W10861526 (pump&motor)
Near Webster, NY 14580
Dave L
Job Details: 04/03/2019
DRYER FRIGIDAIRE NA123 Replaced rear bearing. Unit tested good.
Near Pittsford, NY 14534
Steve
Job Details: 04/03/2019
DISHWASHER KITCHENAID KDTE204EPA3 Found the left adjuster is broke in half. Ordering both adjusters. ; ordrng 2 WPW10546503 (adjuster)s
Near Rochester, NY 14620
Shaiman
Job Details: 04/03/2019
WASHER WHIRLPOOL WFW8400TW03 Bellow fell out of retainer causing issues with the door lock. Bellow is also ripped. Replacing corresponding parts.; ordrng 1 8540108 (clamp) and 1 WPW10111435 (bellow)
Near Walworth, NY 14568
Evan
Job Details: 04/03/2019
WASHER WHIRLPOOL WTW5000DW0 Customer stated unit would not power on or start cycle. Upon inspection discovered that control was not accepting commands. Could not get unit into diagnosticInstalled new control Ran diagnostic cycle Unit completed cycle as it should Unit tested good
Near Webster, NY 14580
Dave F
Job Details: 04/03/2019
DISHWASHER KITCHENAID KDTE104ESS1 Ran dishwasher in diagnostics. No error codes . Ran through cycle . Went through cycle when it went to the heater the heater did not turn on . Opened front panel of unit to find the wires to the heater and power connections were melted and need to be replaced. The control W10854225 and harness W11027902 would need to be replaced . Called techline SR 7724528551 to document. Customer is going to call whirlpool . Disconnected the power to the dishwasher at the box . Auto code whirlpool KJNFK00WPL1 ; ordrng 1 W10854225 (cntrl-elec) and 1 W11027902 (harns-wire)
Near Pittsford, NY 14534
Steve
Job Details: 04/03/2019
COOKTOP JENN AIR JGS9900BDS16 "764 4059 Replaced cooktop front burner assemblies and orifice holders for cracked cook top and burners not lighting. Replaced door latch and switch for not locking for self clean. The screws that came to fasten burners were not correct. Ordering screws. The rear burners will not light Ordering burner assemblies. ; rqstng P&A on 1 74007735 (burner asy) and 10 SCREWA (KB TO INVESTIGATE)s and 1 WP7505P339-60 (burnr-top), states that autho needed"
Near Rochester, NY 14620
Shaiman
Job Details: 04/03/2019
DRYER WHIRLPOOL WED75HEFW1 Unit is making a grinding noise during operation. Noise is more evident with clothes in unit. Rollers must be replaced. ; ordrng 1 WPW10314173 (support)
Near Honeoye Falls, NY 14472
Shaiman
Job Details: 04/03/2019
WASHER MAYTAG MVWB755DW0 Unit is not draining as it should. No sign of blockage after inspection. Drain pump should be replaced.; ordrng 1 WPW10581874 (pump-water)
Near Rochester, NY 14624
Gary
Job Details: 04/03/2019
WASHER WHIRLPOOL WTW5000DW1 "Unit is running out of balance, ordering struts, control is clicking when unit off and not being used. Ordering control.; rqstng P&A on 1 W11116590 (cntrl-elec) and 1 W11130362 (STRUTS)"
Near Ontario, NY 14519
Dave L
Job Details: 04/03/2019
WASHER MAYTAG MVWC565FW1 "Customer smelling a burning smell while unit is in the spin cycle. Gearcase is covered in oil. U it was displaying a motor fault in diagnostics. Ordering gearcase, motor, and cap. ; ordrng 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11158831 (CAP)"
Near Penfield, NY 14526
Evan
Job Details: 04/03/2019
OVEN WHIRLPOOL WFE320M0ES2 Customer stated unit would shut off during bake cycle. Ran test bake. Unit preheated up to 250 degrees then control killed power to bake elements. Control is failing to consistently send power to elements.Ordering control ; ordrng 1 W11122560 (cntrl-elec)
Near Rochester, NY 14626
Gary
Job Details: 04/02/2019
DISHWASHER MAYTAG MDB8959SFZ4 Replaced control that was not sending power to the dispenser and not allowing it to open to dispense the detergent.
Near Rochester, NY 14612
Gary
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS321SDZ01 Replaced water valve that was leaking through to dispenser and causing a drip all the time. Checks okay.
Near Rochester, NY 14609
Gary
Job Details: 04/02/2019
RANGE WHIRLPOOL WEE510S0FS2 Replaced front door assy the the stainless was pealing off of.
Near Webster, NY 14580
Dave L
Job Details: 04/02/2019
RANGE WHIRLPOOL WFG540H0ES1 Replaced bake ignitor due to unit not lighting consistently unit tested good