Service History 172 - Appliance Tec

We serviced a

MAYTAG DRYER

Model GEW9250SU0

Near Rochester, New York 14624

Dave L

Job Details: 06/21/2022

The dryer is making a loud noise when in use. Found dent in drum where it makes contact with rollers. Drum has worn away at this area and will need to be replaced with the rollers. Customer is undecided if they decide to go for the repair order W10545924 and 4392067; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Churchville, New York 14428

Dave L

Job Details: 06/21/2022

"Customer states the the dryer shuts off intermittently during time dry. Visible thermal damage at heater. Harness has already been repaired. Ordering timer, heater, and motor. ; rqstng P&A on 1 WPW10642928 (Timer) and 1 279827 (Motor) and 1 279838 (Heater)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS01

Near Fairport, New York 14450

Dave F

Job Details: 06/21/2022

Freshfood section is warm . Found the freezer evap was frosted up went into diagnostics and the bi metal says it is open and heater is not turning on . Tapped bi metal and it closed and heater turned on . Defrosted unit . Unit needs new bi metal ordering part . ; rqstng P&A on 1 W10482187 (harns-wire)

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Fairport, New York 14450

Dave F

Job Details: 06/21/2022

F6E1 over temp error. Broiler is getting stuck on unit needs new control. Control board part number is W11544349 entitlement Is wrong customer needs updated receipt. Tried to fix with trade care they will call where they bought it and then call customer service. SR 7733931819

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Palmyra, New York 14522

Dave F

Job Details: 06/21/2022

Freezer is 1 degree. Ice maker is not making ice . Cycled ice maker it did cycle but is taking a long time to produce ice . Ordering ice maker ; ordrng 1 W11546935 (Ice maker)

We serviced a

GE DRYER

Model DBXR453ET5WW

Near Rochester, New York 14620

James

Job Details: 06/21/2022

Unit not heating on cottons and timer doesn't advance on auto cycles. Tested timer and have no power to motor on automatic. Need WE04M242 rotary temperature switch. Part nla. ; ordrng 1 WE04M242 (Switch)

We serviced a

WHIRLPOOL MICROWAVE

Model WML75011HZ2

Near Churchville, New York 14428

Andres V

Job Details: 06/21/2022

Replaced UI board. Put unit back together and tested it. Panel lit up and responding to commands. Made sure unit was heating as well.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Rochester, New York 14624

Dave L

Job Details: 06/21/2022

Unit has stopped working about ten days ago. Has been working ok for the last 5 days. Testing ok in diagnostics. Visually inspected heater bushings to verify they were the correct version.

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Rochester, New York 14617

Dave L

Job Details: 06/21/2022

Doors were installed crooked and machine in not level. Removed pinched washer from fresh food door that was preventing proper alignment. Shimmer rear left cabinet to align doors properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Rochester, New York 14620

Andres V

Job Details: 06/21/2022

"Customer stated unit was not cooling properly. Diagnosed unit and found that evaporator fan was not working. I put unit into a diagnostic mode and tested fan, fan is getting 14v DC. Unit needs new fan. Also checked thermistor and noticed that it had a coating on it which can effect how it senses. Also ordering new thermistor.; ordrng 1 WPW10277799 (Thermistor harness) and 1 W10633627 (Fan motor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYW6

Near Victor, New York 14564

Dave F

Job Details: 06/21/2022

Dishwasher is turning off mid cycle was able to get unit to do it in diagnostics. Found the wires in the power box was loose and would start working when wiggled . Tightened wires . Top rack isnt washing correctly. Found the upper spray arm is plugged and the manifold is broke . Ordering parts ; ordrng 1 W10340504 (arm-spray) and 1 W10323195 (Manifold tube)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Rochester, New York 14620

Andres V

Job Details: 06/21/2022

"Customer stated unit was not washing. Diagnosed unit and found that motor was getting 120v but not recicurlating water. Installed new motor and sump. Tested unit, dishwasher now working properly. ; dspstn on spec-tagged invntry: 1 W11025157 PUMP&MOTOR"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rochester, New York 14625

James

Job Details: 06/21/2022

Unit 70 degrees in ff section. Ran test 4 and freezer is room temperature. Sealed system leak. Ordering ff evaporator. ; ordrng 1 W11492867 (Evap) and 1 W11506635 (Access) and 2 W11504433 (5\4)s and 2 W11504436 (1.8)s and 2 W11504424 (8)s and 1 W10832994 (Compressor jic) and 1 WPW10143759 (Drier)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Penfield, New York 14526

James

Job Details: 06/21/2022

"S27311 x2 laborUnit has version 6 control, neeed version 7. Ff evap frozen. Thermistors, fan and heater passed.defrosted evap. Need updated evap cover. Sp for parts replacement. ; ordrng 1 W11167902 (Evap cover) and 1 W11333076 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCP22EXMP1

Near Victor, New York 14564

Dave F

Job Details: 06/21/2022

Unit has a leak and compressor is running at .4 amps . Quoted customer and they are going to look and think about repair . Explained if we looked for a leak that there would still be labor to do so . Order parts if customer calls in . ; rqstng P&A on 1 W10233960 (compressor) and 1 W11256565 (evaporator) and 1 WPW10143759 (drier) and 1 W11506635 (Access valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS07

Near Victor, New York 14564

Dave F

Job Details: 06/21/2022

"Ice maker isnt cycling on its own . Was able get it to cycle . Unit needs new ice maker . D7824706Q ; ordrng 1 D7824706Q (ice maker) and 1 W11285509 (Bail arm), dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Penfield, New York 14526

James

Job Details: 06/21/2022

Unit freezing top shelf of ff section and settings not doing anything. Need control box. Part on back order. ; ordrng 1 W11353813 (Control) and 1 Sh15

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near Fairport, New York 14450

James

Job Details: 06/21/2022

Unit squeaking during cycle. Idler and rh roller worn. Ordering 2 rollers and idler. ; ordrng 1 Sh15 and 2 12001541 (Roller)s and 1 WP6-3700340 (Idler)

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Fairport, New York 14450

James

Job Details: 06/21/2022

Line to condenser came apart at lokring connection. Need to cut off lokring and reattach line. R134a. ; ordrng 2 W11506619 (8 brass)s and 2 W11506620 (8 aluminum)s and 1 W11506635 (Access)

We serviced a

JENN AIR OVEN

Model JJW2430DS02

Near Ontario, New York 14519

James

Job Details: 06/21/2022

F2e1 constantly. Disconnected ui and applied grease to connection and rebooted. Unit functioning properly. If problem persists replace panel W11236887

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rochester, New York 14617

Dave L

Job Details: 06/21/2022

Inspected heater bushings. Updated heater is already installed. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Rochester, New York 14617

Dave L

Job Details: 06/21/2022

Found unit full of water. 0vac to drain pump. Pump turns on when machine is tilted back. Inspected harness and pump. Found that the rotor bolt was not attached. Large unbalanced load remains in washer. Drain pump began to work once harness was secured and rotor was properly fastened. If issue returns replaced pump and harness. ; dspstn on spec-tagged invntry: 1 W11419171 CONTROL

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Irondequoit, New York 14609

Andres V

Job Details: 06/21/2022

Replaced cooktop on unit. Tested unit made sure burners aligned. This unit is under a 5 year extended warranty.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Webster, New York 14580

James

Job Details: 06/21/2022

Unit not cooling and water bladder frozen again. Fan is binding and not running. Need fan. Replaced water line and tested. No leaks found. ; ordrng 1 WP2315549 (Fan)

We serviced a

WHIRLPOOL DRYER

Model NA

Near Webster, New York 14580

Andres V

Job Details: 06/21/2022

"Customer called for a vent cleaning, we thought we could do it but I don't have proper equipment. Reffered her to pro tech appliance and let her know we will be refunding the service call for the inconvenience."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Rochester, New York 14626

Dave L

Job Details: 06/21/2022

Replaced ice maker and upper fresh food led light. Cycled power to clear ice maker error codes. Customer to monitor for ice after 24 hours. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED

We serviced a

MAYTAG WASHER

Model MHWZ600TW00

Near Webster, New York 14580

Andres V

Job Details: 06/21/2022

"Customer stated unit was leaking from bellwo being torn. Had a bellow with me, replaced it and tested unit. Unit tested good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Rochester, New York 14612

Dave L

Job Details: 06/21/2022

"Replaced sump and right hand adjuster. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN and 1 W11085683 SUMP&MOTOR , used 1 W10546503 (Adjuster) from stock"

We serviced a

KITCHENAID OVEN

Model KEBC101KSS04

Near Fairport, New York 14450

Jeremy

Job Details: 06/21/2022

Customer will call for follow up. Diagnosed as control board failure. Customer will call if she decides to go ahead with repair.

We serviced a

WHIRLPOOL DRYER

Model WED9750WW0

Near Rochester, New York 14620

Andres V

Job Details: 06/16/2022

"Customer stated unit was making squeaking noise. Diagnosed unit and found noise to be coming from pulley. Had a repair kit with me, replaced pulley,rollers and belt. Put unit back together and tested it. Unit is not making any noises and is working properly.; dspstn on spec-tagged invntry: 1 4392067 REPAIR KIT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSC21C6MFZ05

Near Rochester, New York 14609

Dave F

Job Details: 06/16/2022

Ice maker is making ice but is not dispensing found the ice container gear and the auger motor gears are broken. Also ordering parts around that are broken .Diffuser/damper is very loud when opening and closing . Ordering new part ; ordrng 1 W11347840 (Ice container) and 1 WPW10293212 (chute) and 1 W10852956 (spring) and 1 WP2220458 (coupling) and 1 WP2198628 (seal) and 1 W11236851 (diffuser)

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near East Rochester, New York 14445

Dave F

Job Details: 06/16/2022

"F7E5 basket speed fault found the hub was worn out . The gearcase splines looked ok . Found the washplate was loose . Replaced hub and tightened washplate . If problem persists unit will need . Washplate, gearcase and hub . Calibrated unit and ran auto diagnostics. Unit tested good.; used 1 W10528947 (HUB) from stock"

We serviced a

KITCHENAID RANGE

Model KFED500ESS03

Near Penfield, New York 14526

James

Job Details: 06/16/2022

Replaced front left infinite switch and tested. New switch is cycling element properly.

We serviced a

WHIRLPOOL RANGE

Model WGG555S0BS01

Near Penfield, New York 14526

James

Job Details: 06/16/2022

Upper bake igniter not turning on. Replaced igniter and tested both ovens. Unit functions properly. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Macedon, New York 14502

James

Job Details: 06/16/2022

Unit runs for ten minutes on auto cycle and says done. Will dry on timed. Tested and dryness sensor passes. Auto diagnostics cycle will run for one second then shut off. Ordering control and user interface. ; ordrng 1 W11419056 (Ui) and 1 W11525997 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Penfield, New York 14526

James

Job Details: 06/16/2022

Unit not cooling ff section. Found evap fan turning too slow. Replaced fan and unit is cooling ff section. Icemaker not cycling. Bail arm missing and eater pressure low. Need icemaker. Customer opt no to replace icemaker.

We serviced a

WHIRLPOOL RANGE

Model WFG231LVS1

Near Rochester, New York 14619

Jeremy

Job Details: 06/16/2022

Replaced broken broiler drawer handle. Checks good.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Clifton Springs, New York 14432

Chuck G

Job Details: 06/16/2022

"Customer stated that unit will not shut off and the door is locked. Error codes found F3E1-water level system error , F6E3-communication error F5E2-door lock error. I confirmed that the pressure switch hose and boot were clear of debris. Quoted customer for a control and pressure switch, they declined repair and is going to purchase a new unit."

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near East Rochester, New York 14445

Dave F

Job Details: 06/16/2022

Unit Is vibrating while running . Found the pestle was loose in the front that connects to the washer two screws . Washer was rocking on it . Tightened down unit and tested with wet towels in and tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Henrietta, New York 14467

Dave F

Job Details: 06/16/2022

Unit freshfood evap was frosted up .defrosted evap and installed new fan and new thermistor for defrost. Foil taped and zip tied in proper location . Checked drain tube was clear . Changed defrost setting to basic from adaptive. Ran test 4 .3 way valve is working . Unit test good .; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW2

Near Rochester, New York 14621

Andres V

Job Details: 06/16/2022

"Called customer to let them know I was on my way but they did not answer so I left a voicemail. Showed up to house no one was home waited 15 min but no one showed up, left door tag."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW06

Near Rochester, New York 14606

Andres V

Job Details: 06/16/2022

Customer stated that unit was freezing but then would get warm. When she opened the door she noticed the back wall was covered in frost. when I arrived unit was unplugged I plugged unit in and took amp draw of compressor. Unit was pulling between .9 and 1 amp. I called whirlpool to get this noted and was asked about pressures but I don't have the capability to do that. I let unit sit for 30min plugged in to look at frost pattern. Unit seems to have a good frost pattern and starting to cool. I believe she's having a defrost issue. Sr 7733899920; ordrng 1 W11496873 (Cold control) and 1 WPW10383615 (Thermistor)

We serviced a

WHIRLPOOL RANGE

Model GY397LXUS03

Near Victor, New York 14564

Dave F

Job Details: 06/16/2022

Buttons on the unit are not working some numbers and the bake button . The membrane is not working . Unit needs new membrane and control . Ordering parts ; ordrng 1 WPW10207928 (swtch-memb) and 1 WP8507P390-60 (cntrl-elec)

We serviced a

MAYTAG RANGE

Model MGR7700LZ1

Near Henrietta, New York 14467

Jeremy

Job Details: 06/16/2022

Customer stated oven door would not open and close properly and that the inner door glass had fallen. Found that lower part of frame on both sides is damaged and that storage drawer will not open and close properly. See attached photos. Called techline to report damage to frame. SR# 7733899234

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Rochester, New York 14624

Andres V

Job Details: 06/16/2022

Customer stated unit was not making ice constantly. Diagnosed unit and found that their was frost build up around the door switch causing it not to be able to work properly and ice maker to not cycle. Cleaned out switch and informed customer that they need to make sure door is closed all the way so no warm air gets inside unit and cause frost.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rush, New York 14543

Jeremy

Job Details: 06/16/2022

"Customer stated unit making loud banging noise when starting to spin. Found noise is coming from gearcase and motor pulley is wobbly. Ordering gearcase, belt, cam and motor.; ordrng 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 W11454734 (GEARCASE) and 1 W10890624 (DRIVE MOTOR) and 1 W10752283 (WASHPLATE) and 1 W10752187 (Screw)"

We serviced a

MAYTAG WASHER

Model A883

Near Rochester, New York 14604

Andres V

Job Details: 06/16/2022

Customer wanted me to make sure unit was not leaking because the previous call the outlet had no power so I could not test unit. I ran a normal cycle and watched timer advance. Put unit into a high spin speed and made sure unit drain and that their were no leaks.

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Scottsville, New York 14546

Jeremy

Job Details: 06/16/2022

Replaced fill valve for slow fill. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2568AEQ

Near Rochester, New York 14611

Dave L

Job Details: 06/16/2022

"Replaced evaporator and drier due to no cooling. Unit tested ok. ; ordrng 1 Sh (Sh), dspstn on spec-tagged invntry: 1 WPW10143759 DRIER-UV DYE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Rochester, New York 14626

Dave L

Job Details: 06/16/2022

Sr7733695769 unit is still not defrosting. No evidence that the heater comes on by itself. Defrost heater works in diagnostics every time. Tech line recommends changing main control and harnesses. Defrosted evaporator. Control is back ordered. ; ordrng 1 W11567495 (Control) and 1 W11566475 (Harness) and 1 W11293381 (Harness)

We serviced a

MAYTAG WASHER

Model MVWX500XW2

Near Sweden, New York 14420

Dave L

Job Details: 06/16/2022

Replaced drain pump due to an open winding. Calibrated and tested ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Rochester, New York 14608

James

Job Details: 06/16/2022

Ice not dispensing. Auger came loose in icebin. Re installed auger and tested dispenser. Unit functions properly. Warranty.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EWH2

Near Rochester, New York 14612

James

Job Details: 06/16/2022

Replaced pump and tested. Unit functions properly. Discount labor to 90.95 ; dspstn on spec-tagged invntry: 1 W10861526 PUMP & MOTOR

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Farmington, New York 14425

Dave F

Job Details: 06/16/2022

Unit keeps turning off and showing PO . Freezer evap was frosted up and when the fan stops it shorts the machine out and restarts it . Ordering freezer fan . ; ordrng 1 W11249952 (motor-evap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, New York 14612

James

Job Details: 06/15/2022

Replaced damper and gasket. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W11087463 DAMPER

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Canandaigua, New York 14424

Dave F

Job Details: 06/15/2022

Replaced element for brass bushing due to service pointer. Tested unit. Unit checks good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Hilton, New York 14468

Dave L

Job Details: 06/15/2022

Replaced control and fan harness due to defrost issue. Customer to monitor

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Rochester, New York 14618

Andres V

Job Details: 06/15/2022

Customer stated unit would not turn on in a bake cycle. Diagnosed unit and found that igniter is not getting hot enough causing unit not to release any gas. Had igniter with me replaced it and tested unit. Burner turned on and is working.

We serviced a

KITCHENAID RANGE

Model KFGG500ESS3

Near Rochester, New York 14618

Andres V

Job Details: 06/15/2022

Customer stated unit was shutting off randomly for about 6 hrs then turn back on by itself. This has happened a few times since they have bought the unit. I checked all the wiring and board but did not see anything wrong with it. I believe unit is having an intermittent issue with the ACU.; ordrng 1 W11088878 (Acu)

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFI2089AES

Near Rochester, New York 14623

Andres V

Job Details: 06/15/2022

"Called customer to inform them I was on my way but did not answer so left voicemail. Showed up to house but no one was home, waited 15 min left door tag."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pittsford, New York 14534

Andres V

Job Details: 06/15/2022

"Customer states that theirs soap residue left on dishes when cycle is done. Started a normal cycle on unit and made sure spray arms were moving freely, when doing so I noticed that the water going in was cold water not hot water which can cause dishes to not get as clean as they should be. I Explained this to customer and let her know she needs hot water. Also the cover on the UI is coming off.; ordrng 1 W11460908 (Control panel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHV00

Near Rochester, New York 14612

Dave L

Job Details: 06/15/2022

Replaced door due to poor insulation near fill tube. Customer to monitor ; dspstn on spec-tagged invntry: 1 LW11026428 DOOR- BLACK

We serviced a

MAYTAG WASHER

Model MVWC555DW1

Near Rochester, New York 14626

Dave L

Job Details: 06/15/2022

Seal on gearcase is leaking ordering gear case; ordrng 1 W11454734 (Gearcase) and 1 Sh (Sh)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Canandaigua, New York 14424

Dave F

Job Details: 06/15/2022

"F10E5 diverter leak error. F10E2 wax motor error. Put unit in diagnostics, shut off mid cycle, Tested again, went through full cycle good. Did not find any leaks. Wax motor is Working according to tech sheet it says to order sump W11416362 and control W11410066 for wax motor. Ordering parts ; ordrng 1 W11410066 (Control) and 1 W11416362 (Sump)"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Irondequoit, New York 14617

James

Job Details: 06/15/2022

Complaint that gas was on and igniters werent trying to spark. Tested unit and locks work on valves. Burners not igniting everytime. Fl burner leaks when its off for 1-2 seconds. Ordering manifold. ; ordrng 1 W10806878 (Manifold)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Pittsford, New York 14534

Andres V

Job Details: 06/15/2022

Customer states that door was scratch when delivered. She called about it and they sent her a new freezer door but not the handles or the deli drawer door. ; ordrng 1 W11045129 (Handle) and 1 W11045125 (Freezer handle) and 1 W11435354 (Deli drawer door) and 1 W11045125 (Deli drawer handle)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Fairport, New York 14450

Andres V

Job Details: 06/15/2022

Part did not arrive.; ordrng 1 W11546685 (Water valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM02

Near Rochester, New York 14609

Dave L

Job Details: 06/15/2022

Replaced jammed ice maker. ; used 1 Sh (Sh) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Rochester, New York 14622

James

Job Details: 06/15/2022

Inspected unit and its still leaking from suction line. Called techline. They said to shorten cap tube and install filter drier. Replaced panel. Sealed system. Techline wants repair documented with pictures. ; ordrng 1 WPW10143759 (Uv) and 1 W11504436 (6-1.8) and 1 W11504445 (5-4) and 2 W11506627 (1.8)s

We serviced a

WHIRLPOOL WASHER

Model LSQ9659PW2

Near Rochester, New York 14620

Andres V

Job Details: 06/15/2022

Customer stated unit was not spinning or rinsing. When I got there unit was working properly and I could not duplicate issue. Timer could have a dead spot where it does not advance. I reccomended that customer gets timer and agits replaced but customer wants to do a load first to see if it is working now. If they call back order dog agits 80040 and timer. WP3955765

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Henrietta, New York 14467

Jeremy

Job Details: 06/15/2022

Customer complained about rust on inner door and inside of tub. Found what appears to be oxidation/rust spots on inner door and tub most noticeable around bottom of tub gasket and lower door seal. See attached pictures for detail.; ordrng 1 W11035418 (Inner Door) and 1 WPW10681506 (Stainless Tub)

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW07

Near Rochester, New York 14606

Dave L

Job Details: 06/15/2022

Gaskets are loose. Fastened gaskets with adhesive.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Webster, New York 14580

James

Job Details: 06/15/2022

Unit not making ice due to frozen fill tube. Defrosted fill tube and tested icemaker. If problem persists replace valve. ; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY

We serviced a

KITCHENAID DISHWASHER

Model KDHE404DSS0

Near Pittsford, New York 14534

Jeremy

Job Details: 06/15/2022

"Customer stated unit would not run. Checked and found unit will not drain. Found foriegn object lodged in drain pump seizing impeller. Removed obstruction, unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZHV00

Near Canandaigua, New York 14424

Dave F

Job Details: 06/15/2022

Freezer bulbs are out . Socket has power going to it . Ordering new bulbs W11518235; ordrng 2 W11518235 (Freezer bulb)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near North Chili, New York 14514

Dave L

Job Details: 06/15/2022

Found that the noise the customer was hearing was just the water valve energizing. This customer does not have a water supply. Unplugged ice maker.

We serviced a

KITCHENAID REFRIGERATOR

Model KSF26C4XYY04

Near Canandaigua, New York 14424

Dave F

Job Details: 06/15/2022

Ice maker not making ice . Ice maker not getting power to it . Found the wire harness on the bottom of the freezer door was torn . Unit needs new door. Marcone shows discontinued door . Ordering door LW10637851 seeing if it is else where .; rqstng P&A on 1 LW10637851 (dor-fip) and 1 WPW10251076 (icemaker)

We serviced a

GE DRYER

Model DDG7288MBL

Near Fairport, New York 14450

Jeremy

Job Details: 06/15/2022

"Unit will not heat. Found no voltage getting to ignitor, unit needs timer. Also found belt is slipping and idler pulley is loud. Would need new pulley, belt, and ignitor and possibly coils. Cost of repair outweighs cost of new machine."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, New York 14611

Andres V

Job Details: 06/15/2022

Customer stated unit did not spin clothes out. Diagnosed unit and noticed that basket was not moving freely. Look underneath and took cover off and saw that bolt holding down the splutch was loose causing splutch to come down and get stuck on the cover.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Fairport, New York 14450

Jeremy

Job Details: 06/15/2022

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Ogden, New York 14559

Dave L

Job Details: 06/15/2022

Replaced controls due to defrost issue. Verified rc defrost heater operation in diagnostics.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Victor, New York 14564

Jeremy

Job Details: 06/15/2022

"Customer stated unit is making knocking noise during agitation. Found some play in rotor when bolted to transmission causing noise. Ordering rotor, slider, and gearcase.; ordrng 1 W11260238 (Rotor) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Victor, New York 14564

Jeremy

Job Details: 06/15/2022

"Upper rack adjusters were ordered, need lower rack roller. Ordering roller; ordrng 1 W11551383 (Roller)"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Macedon, New York 14502

Dave F

Job Details: 06/15/2022

"Replaced LED Control, Main Control, UI Control, Motor and Shaft. Tested unit. Unit tested good."

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Rochester, New York 14613

Andres V

Job Details: 06/15/2022

Customer stated door was rusting in the front and also door seal was coming off. For the door since it is not a functional repair it will not be covered under the warranty. I did repair door seal so it stays on door and no longer comes off.

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Bloomfield, New York 14469

Jeremy

Job Details: 06/15/2022

Customer stated washer would not fill. Checked and found control board is not sending voltage to the fill valve. Ordering control board.; ordrng 1 W11170317 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Fairport, New York 14450

Dave F

Job Details: 06/15/2022

Replaced Ice Maker for motor not working. Tested unit. Unit tested good.; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, New York 14613

Andres V

Job Details: 06/15/2022

Customer stated unit came apart and top panel was not secured down. I took unit apart and noticed that the pulley on the motor broke off and also front panel is not aligning right with the cavity of the unit.; ordrng 1 279827 (Motor) and 1 W10806345 (Front panel)

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ

Near Rochester, New York 14621

Andres V

Job Details: 06/15/2022

Replaced door on refrigerator. Made sure it was sealing properly. Set temp to recommended setting.

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Penfield, New York 14526

James

Job Details: 06/15/2022

"Membrane switch came in stainless, not black. Part number is correct. Replaced parts and verified operation. Ordering membrane again. Inspect that it is black. Unit needs to be leveled on return; ordrng 1 W10877766 (Ui membrane)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Webster, New York 14580

James

Job Details: 06/15/2022

Rh gasket torn. Left parts. Ordering gasket. ; ordrng 1 W10830162 (Gasket)

We serviced a

GE DISHWASHER

Model GDF630PGM0BB

Near Webster, New York 14580

James

Job Details: 06/15/2022

"Unit is dead. 115v into control, 4v to user interface. Need ui ; ordrng 1 WD21X25727 (Ui) and 1 Sh15"

We serviced a

WHIRLPOOL FREEZER

Model MRT118FFFE

Near Ontario, New York 14519

James

Job Details: 06/15/2022

Unit frosting on top edge of freezer. Adjusted freezer door and molded gasket. Customer is to monitor.

We serviced a

MAYTAG DRYER

Model MEDC215EW0

Near Hamlin, New York 14464

Dave L

Job Details: 06/15/2022

Drum scrapes when it turns. Flipped lid and removed small screw from drum felt. Tested ok after.

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Penfield, New York 14526

James

Job Details: 06/15/2022

Freezer not defrosting. Heater functions in test 6. Defrosted evap. Need control ; ordrng 1 W10843055 (Control) and 1 Sh15

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Hilton, New York 14468

Dave L

Job Details: 06/15/2022

Spray arms are clogged causing poor washing. Ordering spray arms. ; rqstng P&A on 1 W11101428 (Spray arm lower) and 1 WPW10448645 (Spray arm upper)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Pittsford, New York 14534

Dave F

Job Details: 06/10/2022

Replaced UI . Defrosted unit. Replaced Evap thermistor foil taped and zip tied in location . Ran test 4 tested good .Replaced fan scroll . Unit tested good . ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Pittsford, New York 14534

Dave F

Job Details: 06/10/2022

Water tubing is cracked repaired tubing due to over heating from the condenser fan not running . Unit needs new condenser fan . Ordering part . Customer is paid in full ; ordrng 1 WP2188874 (condenser fan motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Rochester, New York 14612

James

Job Details: 06/10/2022

Unit leaking under pantry drawer and mullion sticks and hots door. Removed ice and steamed drain water leaking from ice maker duct. Replaced icemaker and removed ice buildup. Tested icemaker successfully. Greased mullion and adjusted feet so doors close properly. ; dspstn on spec-tagged invntry: 1 W11462342 MODULE-LED

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Caledonia, New York 14423

Jeremy

Job Details: 06/10/2022

"Replaced control and console due to not starting. Tested unit, unit checks good."