Service History 172 - Appliance Tec

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Rochester, NY 14622

James

Job Details: 04/15/2022

F0e3 and unit not finishing cycle. Found rotor loose and gearcase leaking oil. Need gearcase and slider; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Rochester, NY 14623

Jeremy

Job Details: 04/15/2022

"Customer stated unit made a loud grinding noise. Ran diagnostics all functions check good. Found unit had Nidec actuator. Replaced actuator, unit checks good.; used 1 WPW10006355 (Actuator) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW2

Near Pittsford, NY 14534

Jeremy

Job Details: 04/15/2022

"Customer stated unit would not fill when hit water was selected. Checked and found F8E1. Ran diagnostics all functions check good. Ran cycle with hot water and unit filled and began washing. Unit is hooked up to a flood safety device. Called techline, SR 7733443278. If problem persists advised customer to eliminate flood safety device to rule out possible cause."

We serviced a

KENMORE WASHER

Model 417.44142400

Near Fairport, NY 14450

Jeremy

Job Details: 04/15/2022

"No service needed, customer is purchasing new unit."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Penfield, NY 14526

Jeremy

Job Details: 04/15/2022

"Found upper rack is rubbing on tub seal when pulling out and pushing in. Ordering rack, rails, adjusters and tub gasket.; ordrng 1 W11177741 (GASKET) and 1 WPW10350382 (Upper Rack) and 1 WPW10546503 (ADJUSTER) and 1 W11259785 (TRACK) and 1 W11259786 (TRACK)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Palmyra, NY 14522

Dave F

Job Details: 04/15/2022

"Replaced adjusters and tested unit , tested good .; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rochester, NY 14608

Andres V

Job Details: 04/15/2022

"Customer stated unit was not advancing on a normal cycle. Diagnosed unit but did not find any error codes. Ran a diagnostic cycle unit ran cycle successfully. Ran unit on a normal cycle to see if it started washing, unit did start washing and is working properly."

We serviced a

WHIRLPOOL COOKTOP

Model WFE505W0JZ0

Near Palmyra, NY 14522

Dave F

Job Details: 04/15/2022

Cooktop has a thermal crack going through it .need to order cooktop W11175876 ; ordrng 1 W11175876 (cooktop)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Canandaigua, NY 14424

Dave F

Job Details: 04/15/2022

"F7E1 basket speed fault F7E5 shifter fault . Replaced cam and actuator for not shifting . Calibrated unit . Heard loud noise during spin . Motor bearing is bad could hear it when hand spun . Ordering motor W10890624; ordrng 1 W10890624 (motor-drve), used 1 W10721967 (CAM), and 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model AFD2535FES

Near Rochester, NY 14612

Dave L

Job Details: 04/15/2022

"Replaced water valve ice maker and jazz board due to no ice/ frost build up. Tested ok; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER , used 1 Wpw10503278 (Jazz board) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Macedon, NY 14502

Jeremy

Job Details: 04/15/2022

Found tub gasket not seating in tub properly. Replaced gasket unit checks good.; used 1 W11177741 (GASKET) from stock

We serviced a

WHIRLPOOL OVEN

Model AGR6603SFS3

Near Rochester, NY 14618

Jeremy

Job Details: 04/15/2022

Replaced control and DSI boards for oven not heating. Unit checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14617

James

Job Details: 04/15/2022

Unit not washing. No power to wash motor. Tested wash motor at control and pump turned on. Reseated connections on control and retested. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS

Near Rochester, NY 14604

Andres V

Job Details: 04/15/2022

Called customer to inform her I was on my way. Customer stated that she already had her refrigerator replaced and she never set up this appt.

We serviced a

WHIRLPOOL WASHER

Model XXXXX

Near Syracuse, NY 13208

Chuck G

Job Details: 04/14/2022

Upon arrival i discovered that the unit was a LG model. I explained to the customer that they contacted the wrong servicer and to contact LG for service

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Syracuse, NY 13219

Chuck G

Job Details: 04/14/2022

Thumping noise durning operation. After inspecting unit i discovered that the left supporter was cracked in half. Replaced supporters. Unit tested good ; used 1 4392065 (Repair kit) from stock

We serviced a

ROPER DRYER

Model RED4516FW0

Near Port Byron, NY 13140

Chuck G

Job Details: 04/14/2022

"Unit not heating. Heating element tested bad, ordering element 279838. ; ordrng 1 279838 (Heating element)"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Geneva, NY 14456

Chuck G

Job Details: 04/14/2022

"Customer stated that unit has a noise during spin and would not spin. Problem was with the hub, replaced hub. Unit tested good. ; used 1 W10528947 (Hub) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Geneva, NY 14456

Chuck G

Job Details: 04/14/2022

Replaced sensor. Ran a diagnostic test cycle in which the unit operated normally. Ran unit in a normal cycle for 20 minutes and the Unit tested good.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Geneva, NY 14456

Chuck G

Job Details: 04/14/2022

Customer stated that front left burner was not lighting. I verified that the burner was not lighting. Ordering electrode W10898387 and burner kit W11443577. ; ordrng 1 W10898387 (Front left Electrode) and 1 W11443577 (Burner kit)

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104KPS0

Near Clifton Springs, NY 14432

Chuck G

Job Details: 04/14/2022

Unit not in operating condition. Unit has a big dent in upper right hand side. Ordering tub and upper rack and rails ; ordrng 1 W11409865 (Tub) and 1 W11561204 (Upper Track) and 1 W10847875 (Upper rack)

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Camillus, NY 13031

Chuck G

Job Details: 04/13/2022

Led display on control panel is not working. Inspected harness and all is intact. Ordering user interface W10891907 and assembly control W11197501. ; ordrng 1 W11197501 (Assembly control panel) and 1 W10891907 (User interface)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Syracuse, NY 13215

Chuck G

Job Details: 04/13/2022

"Unit not draining. Drain pump is getting the proper voltage, pump tested bad. Replaced drain pump W11497943. Unit tested good"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Syracuse, NY 13215

Chuck G

Job Details: 04/13/2022

"Unit had the bad heater, replaced heater. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Cicero, NY 13039

Chuck G

Job Details: 04/13/2022

"Unit has bad heater, replaced heater. Unit tested good ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

MAYTAG WASHER

Model MVWC416FW0

Near Clyde, NY 14433

Chuck G

Job Details: 04/13/2022

"Noise during spin. Error code F7E5-shifter fault I confirmed the noise during a manual test cycle. Found gearcase oil under the unit. Unit needs a gearcase, belt and cam. ; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam)"

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Geneva, NY 14456

Chuck G

Job Details: 04/13/2022

"Latch was broke off, changed the lock and latch assembly. Unit tested good ; used 1 279570 (Latch) from stock"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Geneva, NY 14456

Chuck G

Job Details: 04/13/2022

Replaced drain pump. I got the unit into a spin cycle. If the problem continues i need to go back with a main control W10285518.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ3

Near Bloomfield, NY 14469

Dave F

Job Details: 04/13/2022

"Replaced magnetron, diode , capacitor, control and transformer. . Tested unit tested good . Light is working now as well ."

We serviced a

KITCHENAID OVEN SINGLE

Model KOSE507ESS02

Near Victor, NY 14564

Dave F

Job Details: 04/13/2022

Unit is under cooking . Temperature sensor is reading 73 degrees at room temp .bake and broil element both work . Heated unit to 350 was 313 . Calibrated unit up 30 degrees. It is now over heating . service pointer W10883103C .Ordering kit from pointer W11093248; ordrng 1 W11093248 (panl-cntrl)

We serviced a

GE REFRIGERATOR

Model PSCS3RGXCFSS

Near Rochester, NY 14609

Andres V

Job Details: 04/13/2022

Customer stated unit was not cooling properly. Diagnosed unit and found evaporator fan was not pushing air. Motor is dead. ; ordrng 1 WR60X10307 (Evap fan)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ3

Near Bloomfield, NY 14469

Jeremy

Job Details: 04/13/2022

Assisted DF with repair.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Greece, NY 14616

Andres V

Job Details: 04/13/2022

"Customer stated unit was not drying properly. Diagnosed unit and found that she has a venting issue. I started dryer and checked vent outside for airflow. Their was no air coming out of vent, customer needs vent cleaning"

We serviced a

MAYTAG DRYER

Model MED5630HC1

Near Canandaigua, NY 14424

Jeremy

Job Details: 04/13/2022

Found power button working intermittently. Ordering console for not sending finger touch.; schdld next appmnt for 4/20 WED !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB06

Near Rochester, NY 14606

Andres V

Job Details: 04/13/2022

Replaced door gasket on unit. Made sure it sealed correctly.

We serviced a

WHIRLPOOL WASHER

Model GHW9150PW0

Near Pittsford, NY 14534

Jeremy

Job Details: 04/13/2022

"Called customer, no service needed, they are buying new machine."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Palmyra, NY 14522

Dave F

Job Details: 04/13/2022

Top rack adjusters are broken . Ordering adjusters W10712395; ordrng 1 W10712395 (adjuster)

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near North Chili, NY 14514

Andres V

Job Details: 04/13/2022

Customer stated unit was still leaking after last repair. Diagnosed unit and found internal drain hose had a pin hole in it causing it to leak when draining.; ordrng 1 WPW10562025 (Drain hose)

We serviced a

MAYTAG DRYER

Model LDE9306ACE

Near Rochester, NY 14624

Andres V

Job Details: 04/13/2022

Replaced rollers on unit. Put unit back together and tested it. Unit working properly.

We serviced a

MAYTAG OVEN

Model CWE4800ACS14

Near Pittsford, NY 14534

Jeremy

Job Details: 04/13/2022

"Found screw holes on inner oven door stripped and metal bent, causing outer door to fall. Bent metal back and replaced screws, door opens and closes properly."

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near Hamlin, NY 14464

Dave L

Job Details: 04/13/2022

Replaced missing left wheel. Testing ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Hamlin, NY 14464

Dave L

Job Details: 04/13/2022

Upper rack adjusters are broken ordering adjusters ; ordrng 1 W10712395 (Adjuster)

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC4

Near Rochester, NY 14626

Dave L

Job Details: 04/13/2022

Replaced gear case and wash plate due to noise during spin. Unit tested ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rochester, NY 14606

Dave L

Job Details: 04/13/2022

Replaced harness due to motor issue. Testing ok

We serviced a

WHIRLPOOL DRYER

Model LEQ9858PG0

Near Rochester, NY 14621

James

Job Details: 04/13/2022

"Unit not heating. Found thermostat blown. Replaced thermostat kit and tested. Unit functions properly. One year warranty on repair. ; used 1 279816 (Thermal co), and 1 Sh15 from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Penfield, NY 14526

James

Job Details: 04/13/2022

Replaced middle spray arm assembly and inspected. Unit doesn't seem to developing residue on new parts.

We serviced a

JENN AIR RANGE

Model JDS9860AAP

Near Ontario, NY 14519

James

Job Details: 04/13/2022

Unit gives f1 error when broiling. Tested unit inbake and broil and cooling fan not turning on. Cooling fan operates during self clean. Need control. ; ordrng 1 WP5760M301-60 (Control) and 1 Sh15

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Williamson, NY 14589

James

Job Details: 04/13/2022

Load and go led flashing after control was replaced. Tested unit and informed customer to turn off load and go if not using dispenser on bottom of unit. Unit functions properly.

We serviced a

MAYTAG DRYER

Model MED7100DW1

Near Williamson, NY 14589

James

Job Details: 04/13/2022

Unit not turning drum. Drum wore into side panel and is stuck. Need drum. Customer opted to replace dryer repair kit. Drum under ten years warranty. ; ordrng 1 W10541657 (Drum) and 1 4392067 (Kit)

We serviced a

WHIRLPOOL DRYER

Model WGD7500GC0

Near Webster, NY 14580

James

Job Details: 04/13/2022

Dryer door pops open. Replaced latch and tested. Unit functions properly. ; used 1 279570 (Latch) from stock

We serviced a

WHIRLPOOL OVEN

Model WEE750H0HZ1

Near Rochester, NY 14622

James

Job Details: 04/13/2022

Outer glass broken. Replaced glass and lh hinge. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14621

James

Job Details: 04/13/2022

"Replaced gearcase, motor, cap, and actuator. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Rochester, NY 14626

James

Job Details: 04/13/2022

Unit stops mid cycle and doesn't spin out the clothes. No fill error. Hot water was turned off. Turned on water and tested with small load of clothes. Removed clothes and recalibrated control. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Penfield, NY 14526

Dave F

Job Details: 04/13/2022

Spoke with customer and customer no longer needs service .

We serviced a

MAYTAG WASHER

Model MVWB855DC0

Near Penfield, NY 14526

Jeremy

Job Details: 04/13/2022

Found bearing causing excessive noise during spin cycle and washplate is cracked. Ordering gearcase and washplate. Gearcase is backordered.; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10902814 (Washplate) and 1 W10752189 (Rotor Screw)

We serviced a

MAYTAG REFRIGERATOR

Model MSF25D4MDM01

Near Fairport, NY 14450

Dave F

Job Details: 04/13/2022

Replaced ice maker and cycled unit . Tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, NY 14607

Andres V

Job Details: 04/13/2022

Replaced freezer door and fresh food section door on unit. Made sure door was sealing properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Pittsford, NY 14534

Dave F

Job Details: 04/13/2022

When arrived unit was no longer cooling at all . Went into diagnostics compressor would not turn on . Replaced UI and main control . Compressor will now start and fan is working everytime in diagnostics. . Discharge line is hot put temp probe in freezer and it temperature was going down . Unit was developing frost pattern . Tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rochester, NY 14607

Andres V

Job Details: 04/13/2022

Replaced fresh food section door and freezer door on unit.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Pittsford, NY 14534

Dave F

Job Details: 04/13/2022

Fresh food door gaskets are torn . Ordering gaskets ; ordrng 2 W10830162 (gasket-fip)s

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC2

Near Webster, NY 14580

Jeremy

Job Details: 04/13/2022

Customer stated unit would not complete a cycle. Checked and found no stored error codes. Ran diagnostic checks and all functions check good. Ran on normal cycle with laundry and unit operates as expected. Discussed features and functions of unit with customer.

We serviced a

MAYTAG WASHER

Model A613

Near Rochester, NY 14623

Jeremy

Job Details: 04/13/2022

Found unit leaking from tub seal and transmission will not engage and leaking oil. Unit needs transmission and part is no longer available.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0

Near Rochester, NY 14624

Dave L

Job Details: 04/13/2022

Unit is unresponsive. 120vac to control. Poor voltage to UI ordering both. Control covered under 60 month warranty ; ordrng 1 W11223386 (UI) and 1 W11305303 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rochester, NY 14606

Dave L

Job Details: 04/13/2022

Customer had an event where the dishwasher didnt drain. Drain line in basement was clogged. A plumber has since corrected the issue. Verified proper operation of the dishwasher

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Spencerport, NY 14559

Dave L

Job Details: 04/13/2022

"Unit is not producing ice due to a freezer defrost failure. Defrost heater came on in diagnostics. Quoted for control, UI, and Harness. Customer is going to replace"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Spencerport, NY 14559

Dave L

Job Details: 04/13/2022

Replaced dispenser due to broken latch. Tested ok; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER

We serviced a

KITCHENAID HOOD VENT

Model KECC667BSS02

Near Rochester, NY 14626

Dave L

Job Details: 04/13/2022

User interface is shorted and will not stay powered on at the consistent setting. Ordering UI; ordrng 1 WPW10545371 (UI) and 1 Sh (Sh)

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Rochester, NY 14612

Dave L

Job Details: 04/13/2022

Found leak on hot water supply at shut off. Stainless steel hose has failed and will need to be replaced. Referred customer to installer. Checked unit for error codes. Unit testing ok.

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Syracuse, NY 13204

Chuck G

Job Details: 04/12/2022

"Customer stated that unit started another cycle on its own after completing a cycle and that the unit was making a strange noise. Error codes F0E5-off balance load , F3E2-inlet water temp fault. Ran diagnostic test cycle-i heard a gearcase grinding. I inspected gearcase, its leaking oil & oil got into the motor. Ordering gearcase, stator, rotor. ; ordrng 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10752189 (Screw) and 1 W10902814 (Washplate) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 10 W11027980 (Screw)s"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Syracuse, NY 13206

Chuck G

Job Details: 04/12/2022

Customer stated that unit isnt completing a cycle. Error code F9E1-long drain. The drain line that the unit is draining into is too small and water is flowing out of the drain line. I explained to the customer that the unit needs to drain into a 2 line with a trap. Unit completed a diagnostic test cycle and passed. Unit tested good

We serviced a

WHIRLPOOL DRYER

Model WED92HEFC0

Near East Syracuse, NY 13057

Chuck G

Job Details: 04/12/2022

"Rattling noise coming from unit while running. I removed the lid to inspect noticed that the right screw holding the lid wasnt put in all the way, tightened the screws and ran the unit and the noise went away. Unit tested good"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Liverpool, NY 13088

Chuck G

Job Details: 04/12/2022

"Customer stated that unit would not shut off. No error codes. Ran unit and the drain pump continues to run, i inspected pump abs pump tested good. I inspected air line to pressure sensor and its clear of debris. Control is causing the issue. Ordering control W11458145.; ordrng 1 W11458145 (Control)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKB0

Near Liverpool, NY 13088

Chuck G

Job Details: 04/12/2022

"Inspected unit and found that heater was bad. Replaced heater, unit tested good Left old heater with customer ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Baldwinsville, NY 13027

Chuck G

Job Details: 04/12/2022

Upon inspection the unit has the good heating element. ; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near Marcellus, NY 13108

Chuck G

Job Details: 04/12/2022

"Customer was concerned about the bottom drawer closing and the flames on the burners. I inspected the bottom drawer, the tab that holds the drawer wasnt snapped into the drawer, it was operating normally after snapping drawer into the track. I adjusted burners to customers liking. Unit tested good"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Farmington, NY 14425

Jeremy

Job Details: 04/12/2022

Replaced grates for broken leg.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Rochester, NY 14606

Andres V

Job Details: 04/12/2022

Customer stated unit was not heating up. Diagnosed unit and found that it was clogged with lint not letting air flow through properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DWI

Near Rochester, NY 14609

Andres V

Job Details: 04/12/2022

Customer stated clothes were coming out wet at end of cycle. Diagnosed unit and found that lid lock was not in place cause unit to not be able to lock and go into final spin .

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Bloomfield, NY 14469

Dave F

Job Details: 04/12/2022

Replaced control and tested unit in diagnostics. Unit tested good

We serviced a

MAYTAG WASHER

Model MVWB865GW1

Near Canandaigua, NY 14424

Dave F

Job Details: 04/12/2022

F7E5 shifter failure Spun tub heard grinding . Checked under agitator did not find anything. Took rotor off and inspected slider . Slider is worn out and not shifting .unit needs slider .; ordrng 1 W10734521 (slider)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Victor, NY 14564

Dave F

Job Details: 04/12/2022

Unit has frost build on fan and fan noise unit from moisture getting into the unit . Noticed the door not closing all the way And gasket not sealing evenly. Cleaned ice build up wiped down rails and shimmed door to even out the gasket . Unit tested good .

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Irondequoit, NY 14609

Andres V

Job Details: 04/12/2022

"Customer stayed unit was not spinning. Diagnosed unit and found the teeth on the hub were worn out. Had hub in my van,, replaced it and tested unit. Unit now spins.; used 1 W10528947 (Hub) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Rochester, NY 14624

James

Job Details: 04/12/2022

Unit had frost building up on ff vents and moisture inside pantry drawer. Drawer fall off rails if not opened evenly. Checked for defrost drain being clogged. Need air tower for intermittent frost and drawer parts. ; ordrng 1 W10707377 (Air tower) and 1 WPW10468555 (Track lh) and 1 WPW10468556 (Track rh) and 1 WPW10308849 (Meat pan)

We serviced a

GE WASHER

Model GTW460ASJ5WW

Near Ontario, NY 14519

James

Job Details: 04/12/2022

Replaced drain pump and tested. Unit functions properly. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rochester, NY 14623

Dave F

Job Details: 04/12/2022

Checked water pressure was good . . Replaced ice maker and cycled ice maker . Tested good and called for water .

We serviced a

JENN AIR OVEN

Model JDS9860AAP

Near Pittsford, NY 14534

Dave F

Job Details: 04/12/2022

Spoke with customer on phone .Customer was concerned about the downdraft duct vent having a crack in it did let the customer know that we do not repair venting and recommended black dog installations

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Fairport, NY 14450

Dave F

Job Details: 04/12/2022

Water valve is leaking in the back from the plastic . Ordering valve W11512399; ordrng 1 W11512399 (Water valve)

We serviced a

KITCHENAID MICROWAVE

Model KCMS1655BBL

Near Victor, NY 14564

Dave F

Job Details: 04/12/2022

Spoke with customer microwave is the countertop microwave there are no parts that you can order to repair

We serviced a

MAYTAG DISHWASHER

Model MDB6949SDH0

Near Pittsford, NY 14534

Jeremy

Job Details: 04/12/2022

"Customer stated unit is not staying cycle that they selected. Ran diagnostics and found F6E1 error code. Verified unit is filling and draining properly. After running diagnostics unit seems to operate as expected. Quoted for control board.; rqstng P&A on 1 W10737607 (BOARD, MAIN CONTROL) and 1 Sh15 (Shipping)"

We serviced a

WHIRLPOOL OVEN

Model WFE550S0HZ0

Near Pittsford, NY 14534

Jeremy

Job Details: 04/12/2022

Customer stated oven not heating properly. Found that unit preheats normally but does not cycle back on. Oven light does not work. Ordering light and control.; ordrng 1 WPW10571723 (Oven bulb) and 1 W11528249 (Control)

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Fairport, NY 14450

Jeremy

Job Details: 04/12/2022

Plugged unit in and drain pump comes on and door will not unlock. Manually unlocked door to retrieve laundry. Ran diagnostics and received error F03E1. Ran diagnostic cycle and all functions check good. Checked and cleaned some debris in pressure dome. Quoted for pressure switch and ACU.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Webster, NY 14580

James

Job Details: 04/12/2022

Door has piece damaged in between glass. Replaced door and inspected.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Rochester, NY 14612

Dave L

Job Details: 04/12/2022

Unit is displaying PO error due to a shorted evaporator fan motor. Ordering fan; ordrng 1 W11224591 (Evaporator fav)

We serviced a

WHIRLPOOL WASHER

Model WTW7340XW2

Near Penfield, NY 14526

James

Job Details: 04/12/2022

Sd71 error. Tested in diagnostics. Unit not going into full spin. Shaft nut and rotor bolt loose. Inspected bearings and tightened lower assembly. Found hub stripped. Replaced hub and tested drain and spin. If problem persists replace bearings. ; dspstn on spec-tagged invntry: 1 W10820039 HUB

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW0

Near East Rochester, NY 14445

Jeremy

Job Details: 04/12/2022

No service needed

We serviced a

GE OVEN

Model CGS980SEM1SS

Near Rochester, NY 14610

Jeremy

Job Details: 04/12/2022

"Replaced board and LOC displays. Unable to clear code with control lock button. Put old control back in, unable to determine if further instructions are needed for control replacement. Advised customer to contact GE appliance for further service. Customer will need to be refunded for part."

We serviced a

WHIRLPOOL WASHER

Model LA5530XSW1

Near Rochester, NY 14619

Jeremy

Job Details: 04/12/2022

"Coupler was misdiagnosis, unit needs clutch, basket drive and transmission. Ordering trans, clutch and drive.; ordrng 1 W10820043 (Basket Drive) and 1 3360629 (Transmission) and 1 285785 (Clutch)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Churchville, NY 14428

Andres V

Job Details: 04/12/2022

Customer was not available today. Rescheduled for Friday when customer is available all day.; schdld next appmnt for 4/15 FRI !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near North Chili, NY 14514

Andres V

Job Details: 04/12/2022

Customer stated gaskets are starting to tear. Diagnosed unit and found gaskets are starting to tear which can cause cooling issues.; ordrng 2 W10830162 (Gasket)s

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Rochester, NY 14625

Andres V

Job Details: 04/12/2022

Customer stated unit was not turning on. Diagnosed unit and found power connections were not touching. Reconnected connections and made sure they were on there tight. Unit turned on and is working properly.