Service History 169 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Geneseo, NY 14454

Dave F

Job Details: 06/22/2021

Items freezing on top shelf called techline SR 7731067153 techline said they are coming out with an updated control . Customer needs to stagger the shelfs and keep short items on the little shelf or remove the shelf . Customer will monitor and call at a later date to see if control is available.

We serviced a

WHIRLPOOL WASHER

Model WTW6800WW1

Near Walworth, NY 14568

James

Job Details: 06/22/2021

"Unit not finishing spin cycle due to worn hub. Replaced hub and tested. Unit functions properly. ; dspstn on spec-tagged invntry: 1 W10820039 HUB , used 1 Sh15 from stock"

We serviced a

MAYTAG RANGE

Model MER8880AS0

Near Rochester, NY 14624

Steve

Job Details: 06/22/2021

Replaced bake element for broken element. The range preheated as expected.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Walworth, NY 14568

James

Job Details: 06/22/2021

Replaced lid and tested lid lock. ; dspstn on spec-tagged invntry: 1 W11259006 LID

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Rochester, NY 14609

James

Job Details: 06/22/2021

Unit leaking and not dispensing water. Checked water reservoir for being frozen. Replaced filter housing and valve. Tested piercing valve in basement. Found quick connect leaking under freezer. Reconnected and tested. Unit will flow water slowly and not leak. Suspect PEX tubing is kinked in basement ceiling. Plumbing issue

We serviced a

KENMORE WASHER

Model 11027422600

Near Churchville, NY 14428

Steve

Job Details: 06/22/2021

Replaced the block and basket. I he shaking was not as bad but still violent. Removed all the parts and told customer to replaced the washer. ; dspstn on spec-tagged invntry: 1 WP389140 BLOCK

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near West Henrietta, NY 14586

Steve

Job Details: 06/22/2021

Customer stated the refigerator was noisy while running. The refigerator worked as expected while in the home. Tested all functions in diagnostics and found no abnormal noises. Lowered feet to raise front of refigerator for drawers not closing properly and raising the condenser off the floor.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Fairport, NY 14450

Tanner

Job Details: 06/22/2021

"*Service and parts covered under 60 month manufacturer warranty. Proof of purchase attached*Q1 no Q2 no Q3 noComplaint of no operation.Cannot access diagnostic. Confirmed 120 VAC from proper polarized outlet. Power cycled unit. No operation. Dissasembled panel. Confirmed 120 VAC through power cord. Found burn marks on UI board (image attached). Ordering new UI. To return with UI and ACU in case UI failure also damaged ACU. Replace both parts together.; ordrng 1 W11135393 (UI), dspstn on spec-tagged invntry: 1 W11135392 CONTROL"

We serviced a

KITCHENAID DISHWASHER

Model KUDS03FTSS0

Near Penfield, NY 14526

Tanner

Job Details: 06/22/2021

"Q1 no Q2 no Q3 noComplaint of no operation. Unit will blink lights but never fill with water.Ran diagnostic test cycle and completed without issue. Ran regular wash and unit fills with water and runs. Dissassembled unit and inspected UI band. No silver migration present. Measured 1075 ohms resistance through fill solenoid, a valid reading. No repair needed at this time. Customer to continue to monitor."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Rochester, NY 14610

Tanner

Job Details: 06/22/2021

Q1 no Q2 no Q3 noComplaint of no operation with a red lock symbol on. Custo.er power cycled to make this go away. Customer states they cannot turn on extra rinse. Customer is putting unit into control lock causing this issue. This feature has been pointed out to customer multiple times in prior service calls. Ran autodiagnostic and unit tested good. Customer to pay service fee. Whirlpool no longer paying warranty claims for nom repair.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Rochester, NY 14604

Tanner

Job Details: 06/22/2021

Replaced ACU. Tested via autodiagnostic and unit tested good.

We serviced a

MAYTAG WASHER BE

Model MVWB765FC3

Near Rochester, NY 14612

Dave L

Job Details: 06/22/2021

Replaced console due to intermittent operation. Unit tested ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Rochester, NY 14612

Dave L

Job Details: 06/22/2021

Replaced RTV valve and drier due to restriction. Unit tested ok. Comped service fee

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Irondequoit, NY 14609

James

Job Details: 06/22/2021

Replaced top and springs. Calibrated and tested high spin. Unit functions properly. Cold water hose leaking recommend replacing hoses

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Hilton, NY 14468

Dave L

Job Details: 06/22/2021

Replaced drain pump and rerouted drain tubing due to long drain. Customer to monitor; dspstn on spec-tagged invntry: 1 W11497943 MOTOR-DRAIN

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Fairport, NY 14450

Dave F

Job Details: 06/22/2021

Replaced motor in dryer . Tested unit . Tested good

We serviced a

WHIRLPOOL FREEZER

Model WZF79R18DM00

Near Rochester, NY 14610

Dave F

Job Details: 06/22/2021

"Found leak in evaporator and drain pan tubing . Replaced evap and compressor. Repaired drain pan tubing . Pressure tested unit and found another leak in the steel line called techline SR 7731064243 . Techline deemed unit unrepairable.; dspstn on spec-tagged invntry: 2 W10896677 COUPLING 6X2 2 W10896678 COUPLER AL BR 6X1.8 , 2 W11504415 COUPLER BR 8.5X8 , 2 W11504416 COUPLER BR 8.5X6 , 1 WPW10143759 DRIER-UV DYE , and 1 WPW10750849 COMPRESSOR"

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVSS0

Near Rochester, NY 14618

Dave F

Job Details: 06/22/2021

Clean light flashing 7 times . Heater circuit error . Ohm out heating element was 13.8 ohms . Checked wiring found where the blue/red wire that goes into control right at the bottom on the board was some discoloration due to heat . Looked over terminals the blue/red terminal looked loose . Tightened that up and tested unit in diagnostics. Heater turn on and unit is running . Another thing that can cause the the clean light to blink is to cold of water . Cleared code and unit tested good ; dspstn on spec-tagged invntry: 1 W10258275 FUSE-THERMAL

We serviced a

MAYTAG RANGE

Model MGR6600FZ0

Near West Henrietta, NY 14586

Dave F

Job Details: 06/22/2021

Replaced the trim vent unit tested good . Left other trim part with customer.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Hilton, NY 14468

Dave L

Job Details: 06/22/2021

"Replaced control, latch,and installedNoise suppressor on power cord. Customer to monitor; dspstn on spec-tagged invntry: 1 W11417466 CONTROL"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Rochester, NY 14604

Tanner

Job Details: 06/22/2021

Replaced user interface. Tested via encoder test and unit testd good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Rochester, NY 14607

Evan

Job Details: 06/22/2021

Replacing door due to door being delivered with large dent in front. Replaced door. Unit tested good

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Webster, NY 14580

Evan

Job Details: 06/22/2021

Ordering door glass and outer door frame due to spotting continuing to occur along frame and glass. Ordering door frame and glass ; ordrng 1 W11354870 (DOOR FRAME) and 1 W11455100 (INNER DOOR GLASS )

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Webster, NY 14580

Evan

Job Details: 06/22/2021

Customer stating that unit is failing to respond to commands still. Ordering consoledue to unit displaying f6-e3 error code. Ordering console ; ordrng 1 W11095624 (console)

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Webster, NY 14580

Evan

Job Details: 06/22/2021

Customer stated that unit was not responding to commands. Could not check for error codes. Control was unresponsive. Confirmed incoming voltage was 120v. Replaced control and tested unit. Ran diagnostic cycle. Unit completed cycle as it should. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Webster, NY 14580

Evan

Job Details: 06/22/2021

Customer states that unit is experiencing low ice production since last repair. Customer stated that they have to use max ice setting for unit to produce ice. Called techline to document issue. Ice maker displayed no error codes. Tested all functions of ice maker with techline agent. Ice maker passed all tests. Techline agent recommended adjusting freezer temp down due to low ice production. All other aspects of ice maker are functioning signaling that low ice production ice related to temperature. Adjusted temp. Unit tested good SR:7731061920; dspstn on spec-tagged invntry: 1 WPW10764668 ICEMAKER

We serviced a

WHIRLPOOL WASHER

Model WTW7800XW4

Near Rochester, NY 14622

Evan

Job Details: 06/22/2021

Customer stating that unit is very noisy while in spin. Discovered that bearing is failing causing issue. Used bearing kit to replace all parts needed. Tested unit after repair. Unit tests good

We serviced a

WHIRLPOOL DISHWASHER

Model WTW310PLAB4

Near Rochester, NY 14609

Evan

Job Details: 06/22/2021

Customer stated that unit was not powering up or responding to commands. Upon inspection discovered that unit was not receiving 120v. Found that connections had burned up where wire nut attachment is underneath unit. Used external power cord to test dishwasher itself unit tested good.

We serviced a

JENN AIR OVEN

Model JGRP536WP01

Near Livonia, NY 14487

Dave F

Job Details: 06/17/2021

Unit was not lighting in bake function . Took everything out and tested . Unit lit up . Cleaned ignitor and Burner area . Put one part in at a time and found the last cover was curved in and taking the spark away and acting like a ground . Made adjustments to the pan so it was not curved in anymore . Tested unit multiple times unit tested good . Part number for that is WPW10272546 .ran unit to 350 and waiting for unit to shut off and then turn back on . Unit tested good and has no error codes .

We serviced a

MAYTAG RANGE

Model MER6600FZ1

Near Geneseo, NY 14454

Dave F

Job Details: 06/17/2021

Replaced control . Can get unit into diagnostics now and bake and broiler are working now . Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVWB835DC5

Near Caledonia, NY 14423

Dave F

Job Details: 06/17/2021

F3E2 inlet water valve error . Installed new water valve . Calibrated unit and ran auto diagnostics. Unit tested good . ; used 1 W11165546 (VALVE) from stock

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Rochester, NY 14606

Tanner

Job Details: 06/17/2021

"Complaint of noise during use. Ran unit and customer complaint did not manifest. Replaced rollers and idley pulley to address intermittent noise. Observed venting was too long with too many twists. Trimmed approximately 8 feet out of vent. Better air flow will help dry times. ; used 1 349241T (ROLLER-SUPPORT 2PK), and 1 WP691366 (PULLEY-IDLER) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Rochester, NY 14609

Tanner

Job Details: 06/17/2021

Q1 no Q2 no Q3 noComplaint of no spin at end of cycle. Following stored errors:F0E5Ran auto diagnostic and during spin slipping of drive hub is heard. Inspected hub and hub is hollowed out. Tines on drive shaft are corrupting way. This caused hub not to interlock with drive shaft. Needs new gearcase and drive hub. Quoted for repair. Customer researching all options.; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Rochester, NY 14626

Evan

Job Details: 06/17/2021

Replaced timer due to timer failing to advance. Replaced timer. Tested unit. Unit tested good

We serviced a

WHIRLPOOL RANGE

Model WEE745HOFS

Near Rochester, NY 14616

Dave L

Job Details: 06/17/2021

Removed light bulb cover that was sized.

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Webster, NY 14580

Tanner

Job Details: 06/17/2021

Q1 no Q2 no Q3 noReplaced ACU. Calibrated via autodiagnostic cycle. Unit completee cycle without issue. Labor reduced from original quote due to complete uninstallation not being necessary.

We serviced a

WHIRLPOOL WASHER

Model MVWC416FW0

Near Irondequoit, NY 14617

James

Job Details: 06/17/2021

Agitator broken off. Replaced agitator and calibrated. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Irondequoit, NY 14609

James

Job Details: 06/17/2021

Bail arm loose connecting to motor. Replaced icemaker and cycled manually. Icemaker filled.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Irondequoit, NY 14609

James

Job Details: 06/17/2021

5 year warranty. Top rusting and leaking. Rust getting into clothes. Tub hits cabinet on spin cycle. Tub hits the floor. Need suspension. ; ordrng 1 W11097645 (Top) and 1 W11130359 (Suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW01

Near Rochester, NY 14609

James

Job Details: 06/17/2021

Filter stuck in housing. Clip on side of housing came off. Removed filter and reassembled housing. Installed customer supplied filter and flushed it. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYB05

Near Rochester, NY 14621

James

Job Details: 06/17/2021

Unit not cooling. Found evap fan not rotating. Need fan motor. ; ordrng 1 WPW10464673 (Fan motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS01

Near Webster, NY 14580

James

Job Details: 06/17/2021

Replaced fill tube and tested heater in diagnostics. Customer is to monitor ice production. ; dspstn on spec-tagged invntry: 1 W11366500 TUBE

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Webster, NY 14580

Tanner

Job Details: 06/17/2021

"Q1 no Q2 no Q3 noComplaint of noise during spin. Following stored errors:F7E6 motor faultRan auto diagnostic and unit locks. During agitation ticking is heard. This is basket spinning not motor agitating. Replaced shift actuator. Upon powering on unit popping is heard and electrical burn smell. New actuator caused a short. Ordering new actuator, ACU, and harness.; ordrng 1 W11417466 (ACU) and 1 W11255099 (Harness lower), dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Webster, NY 14580

Tanner

Job Details: 06/17/2021

Q1 no Q2 no Q3 noReplaced ACU. Ran diagnostic cycle and unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Rochester, NY 14611

Dave F

Job Details: 06/17/2021

F9E1 long drain error . Drain filter was plugged . Cleaned drain filter . Tested unit in diagnostics unit tested good. Customer did not know where the filter was show customer how to fix unit if that happens again .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Rochester, NY 14626

Dave L

Job Details: 06/17/2021

Replaced freezer led module that was shorted. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Pittsford, NY 14534

Steve

Job Details: 06/17/2021

Replaced the actuator for not changing from agitation to spin. The washer tested good. ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

WHIRLPOOL DRYER

Model WED87HEDW0

Near Fairport, NY 14450

Steve

Job Details: 06/17/2021

"Found the heater element open. Ordering heater ; ordrng 1 WP8544772 (Element), dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL"

We serviced a

MAYTAG DISHWASHER

Model MDB7759AWS2

Near Webster, NY 14580

Tanner

Job Details: 06/17/2021

Q1 no Q2 no Q3 noComplaint of dispenser not dispensing rinse aid. Replaced dispenser assembly. Covered under ATEC warranty.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SFZ4

Near Penfield, NY 14526

Tanner

Job Details: 06/17/2021

"Q1 no Q2 no Q3 noComplaint of start button not working. Inspected start button and button is physically damaged. Able to put unit into diagnostic. No stored errors. Ran LED test and unable to cancel the start LED. Ran auto diagnostic cycle and unit completed cycle without issue. Inspected detergent dispenser and spring mechansm is missing. Needs new console and dispenser.; ordrng 1 W10910626 (Console), used 1 SH15 (STANDARD S/H) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Macedon, NY 14502

Steve

Job Details: 06/17/2021

Replaced motor for not washing dishes. The dishwasher tests good

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFE

Near Rochester, NY 14624

Evan

Job Details: 06/17/2021

Replacing console due to star button failing to engage unit into cycle. Replaced console. Tested unit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Spencerport, NY 14559

Dave L

Job Details: 06/17/2021

Installed drain pan kit due to frosted evaporator. Replaced fan with harness. Customer to monitor; dspstn on spec-tagged invntry: 1 W11087438 MOTOR-EVAPORATOR and 1 W11457241 PAN-DRIP

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ06

Near Rochester, NY 14622

James

Job Details: 06/17/2021

Complaint that compressor gets loud then unit warms and food thaws. Lights flicker. Unit was functioning upon arrival. Need control. ; ordrng 1 W11353815 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Rochester, NY 14617

James

Job Details: 06/17/2021

F2e2 error. Disconnected ui and control and reconnected. Problem still occurs. Need ui. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14624

Dave L

Job Details: 06/17/2021

Replaced noisy damper

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Rochester, NY 14612

James

Job Details: 06/17/2021

Oven keeps blowing light bulbs. Bulb loose in socket. Front right burner not igniting. Cleaned burner and tested. Replaced bulb and socket. Unit functions properly.

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Rochester, NY 14625

Tanner

Job Details: 06/17/2021

"Q1 no Q2 no Q3 noComplaint of noise during agitation. Following stored errors:F0E3Ran autodiagnostic and grinding is heard during agitation. Removed wash plate and found wash plate has been hollowed out where it sits on gearcase. Gearcase tines are also not uniform. Ordering new wash plate, gearcase and slider. ; ordrng 1 W10902814 (Wash plate) and 1 W11455453 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL OVEN

Model WFE540H0ES1

Near Rochester, NY 14606

Evan

Job Details: 06/17/2021

Customer stating that unit will not run bake cycle. Discovered that control is failing to send voltage to bake element. Ordering control ; ordrng 1 WPW10586736 (CONTROL )

We serviced a

KENMORE DISHWASHER

Model 665.13269K112

Near Rochester, NY 14620

Evan

Job Details: 06/17/2021

Customer stated that unit was leaking. Upon inspection discovered that unit was dripping from diverter. Customer does not want to replaced motor at this time due to age of machine. Collecting service call fee

We serviced a

MAYTAG DRYER

Model MDE6200AYW

Near Rochester, NY 14610

Evan

Job Details: 06/17/2021

"Customer stated that unit is producing noise while in spin. Discovered that idler pulley retainer clip has broken causing pulley to wear unevenly. Also discovered that rollers were. Dry noisy. Ordering rollers, pulley and retainer clip ; ordrng 2 12001541 (ROLLERS )s and 1 WP354987 (RETAINING RING 4 IDLER ) and 1 WP6-3700340 (IDLER PULLEY )"

We serviced a

WHIRLPOOL WASHER

Model LSQ9549LW3

Near Webster, NY 14580

Evan

Job Details: 06/17/2021

Replaced motor and capacitor due to unit failing to engage into spin. Replaced both parts and tested unit. Unit tested good. Please mail copy of receipt to customer ; dspstn on spec-tagged invntry: 1 WP8572717 CAPACITOR

We serviced a

WHIRLPOOL DRYER

Model WED8500DC

Near Rochester, NY 14613

Evan

Job Details: 06/17/2021

Replaced rollers and idler pulley due to unit still producing noise while in spin. Replaced all parts listed. Tested unit for customer unit tested good ; used 1 4392067 (REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT359SFTMOO

Near Irondequoit, NY 14609

Dave L

Job Details: 06/17/2021

Replaced noisy evaporator fan motor. Unit tested ok

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH32519HZ5

Near Rochester, NY 14617

Dave L

Job Details: 06/17/2021

Replaced control due to failed light triac. Unit tested ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Rochester, NY 14607

Dave L

Job Details: 06/17/2021

"Sr7730948483 pressures did not change in test 40 RTV valve is not functioning. Ordering valve ; ordrng 1 W10865727 (Valve), dspstn on spec-tagged invntry: 1 W10896677 COUPLER BR 6X2 1 W10897193 COUPLER AL 8X2 , and 1 W10897198 STUB EXT 7"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14616

Dave L

Job Details: 06/17/2021

Found unit not cooling due to ice build up near fan. Customer stating door was left open accidentally. Removed ice. Fan tested ok. Customer to monitor

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Rochester, NY 14606

Dave F

Job Details: 06/17/2021

Light in freezer not turning on. Bulb socket has power going to it but the light bulb is bad . Found the freezer building up with ice .found the freezer door was not shutting right . Adjusted the hinge and corrected the door . Freezer needs new light bulb WPW10574850

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Rochester, NY 14611

Dave F

Job Details: 06/17/2021

"Compressor ohms 5, 6 and 11 . Its good . Compressor is hot and not starting .. pressures equalized at 70 SR 7731025317 called techline . Said unit needs new compressor told him this would be the third compressor and that there is no more steel coming from the cabinet . Techline said could use the copper on there to mount a other drier . Techline transferred me to trade team . SR 7730970303 trade team is going to submit unit for exchange."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Rochester, NY 14611

Dave F

Job Details: 06/17/2021

Unit is working and cooling as expected

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14623

Dave F

Job Details: 06/17/2021

"F7E1 basket speed fault . Belt had fallen off and cam was stripped . Replaced cam and reinstalled belt . Raised legs on unit . Calibrated and ran auto diagnostics. Unit tested good ; dspstn on spec-tagged invntry: 1 W11307244 LATCH , used 1 W10721967 (CAM) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DC

Near Henrietta, NY 14467

Dave F

Job Details: 06/17/2021

Customer no longer needs service .; dspstn on spec-tagged invntry: 1 W11170706 CONTROL

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Fairport, NY 14450

Steve

Job Details: 06/17/2021

The refrigerator was off for five days. Complaint of not cooling. Tested compressor and it was starting properly after power cycle. Possible defrost issue. Rescheduled to inspect next week. ; ordrng 1 W10911102 (Harness bi metal)

We serviced a

WHIRLPOOL RANGE

Model KSGB900ESS0

Near East Rochester, NY 14445

Steve

Job Details: 06/17/2021

Replaced cooling fan for F8e0 cooling fan error that was preventing bake. The oven tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14618

Steve

Job Details: 06/17/2021

"Found motor getting power but not running. Replaced motor and the dishwasher tested good. ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR , used 1 Sh15 (Shipping) from stock"

We serviced a

MAYTAG DRYER

Model MED6230RHW1

Near Penfield, NY 14526

Steve

Job Details: 06/17/2021

Replaced ui for no sound and erratic operation. The dryer tested good and heated.

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Fairport, NY 14450

Steve

Job Details: 06/17/2021

Replaced ui and main control for randomly shutting off oven while cooking.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Hilton, NY 14468

James

Job Details: 06/16/2021

Gasket falls out. Channel not molded deep enough for gasket to attach. Need door. ; ordrng 1 LW10672972 (Door direct ship.)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Webster, NY 14580

James

Job Details: 06/16/2021

Q1 n. Q2 n. Q3 n. Back legs tipped over and came off dryer base. Reinstalled back legs. Unit functions properly.

We serviced a

WHIRLPOOL DRYER

Model WED7600XW0

Near Webster, NY 14580

James

Job Details: 06/16/2021

Q1 n. Q2 n. Q3 n. Unit squeaking due to worn idler. Replaced idler and cleaned cabinet. Inspected belt and rollers. Unit functions properly. ; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM2

Near Rochester, NY 14620

Evan

Job Details: 06/16/2021

Customer stating that upper rack is falling. Discovered that adjusters have broken causing issue. Also unit was not properly installed. Reinstalled unit correctly. Ordering adjusters ; ordrng 1 WPW10740408 (ADJUSTER (LEFT)) and 1 WPW10740410 (ADJUSTER (RIGHT) )

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW0

Near Penfield, NY 14526

James

Job Details: 06/16/2021

"Q1 n. Q2 n. Q3 n. Unit not spinning due to worn bearings. Replaced bearings and tested. ; ordrng 1 Sh15, used 1 W10435302 (Bearings) from stock"

We serviced a

FORD VAN

Model TRANSIT CONNECT

Near Geneseo, NY 14454

Steve

Job Details: 06/16/2021

Front tires and alignment

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Rochester, NY 14607

Evan

Job Details: 06/16/2021

Attempted to replace door due to original door being delivered with dent. Discovered that replacement door has large scratch on left side of door. Reordering door ; ordrng 1 LW10638684 (DOOR )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Penfield, NY 14526

Dave F

Job Details: 06/16/2021

"Zero degrees in freezer section . 35 in fresh food , adjusted temp from 37 to 39 .damper is making noise . Ordering damper W11164593; rqstng P&A on 1 W11164593 (diffuser)"

We serviced a

KITCHENAID DISHWASHER

Model KDI21AD

Near Rochester, NY 14618

Tanner

Job Details: 06/16/2021

Q1 no Q2 no Q3 noComplaint of no drain. Able to start a wash. When cancelling the wash unit does drain. Unit does not drain during cycle. Timer contacts not reaching the drain circuit. Needs new timer. There are no available replacement parts sold for this unit.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rochester, NY 14623

Tanner

Job Details: 06/16/2021

Q1 no Q2 no Q3 noComplaint of no dry. Following stored errors:F10E2 vent wax motor fault. Ran autodiagnostic cycle and vent never turns on. Ordering vent wax motor.; ordrng 1 W11416460 (Vent assembly)

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Fairport, NY 14450

Dave F

Job Details: 06/16/2021

Dryer very loud . Found the motor is going bad . Ordering motor W11126010 . Verified that the blower will come off .; rqstng P&A on 1 W11126010 (motor-drve)

We serviced a

MAYTAG RANGE

Model MGT8775XB01

Near Walworth, NY 14568

Dave F

Job Details: 06/16/2021

Ignitor not turning on . Has power going to it . Replaced ignitor and tested unit . Unit tested good .

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Macedon, NY 14502

Dave F

Job Details: 06/16/2021

"F1E2 motor control fault . Found the unit would not go into spin . The drive hub was worn out . Checked the splines on the gear case and the splines and worn and just replacing drive hub it would fail again . Installed new hub to get customer by while waiting for parts . Leveled legs on unit . Ordering gearcase, drive hub and updated agitator as well ; ordrng 1 W11161960 (agitator) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase), used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Fairport, NY 14450

Dave F

Job Details: 06/16/2021

Customer concerned about how had it is to turn the timer . Timer is turning with normal tension . Unit tested good . Customer instruct.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Henrietta, NY 14467

Tanner

Job Details: 06/16/2021

Q1 no Q2 no Q3 noOn first wash unit filled amd drained. Has not washed aince. Following stored errors:F8E1 long fillTested hot and cold valves and tested good. Blew through pressure hose and no obstructions or cuts in hose. Started load of towels and unit advanced into wash. Customer had unit unplugged when I arrived. Power cycling unit may have corrected issue. If issue returns order ACU. Pressure monitors are on ACU.

We serviced a

WHIRLPOOL ICEMAKER

Model n/a

Near Canandaigua, NY 14424

Dave F

Job Details: 06/16/2021

Recirculating pump is not working . Ordering new pump . All other functions are working as expected.; ordrng 1 WPW10489125 (pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Victor, NY 14564

Dave F

Job Details: 06/16/2021

Freezer is set to -2 temp was 0 . Freshfood is set to 37 was 36 in freshfood . Customer says items are freezing under the ice maker and the ice maker is not making ice consistently. Found ice maker jammed . Customer also said that the ice in the bin is clumping together. Found the gasket that goes between the ice maker bin and the door was not in the correct location . Moved gasket to correct location . Cycled ice maker . Tested good .customer will monitor. If problem persists order ice maker . Unit has two year warranty from costco ; dspstn on spec-tagged invntry: 1 WPW10300024 ICEMAKER

We serviced a

KENMORE WASHER

Model 11027422600

Near Churchville, NY 14428

Steve

Job Details: 06/16/2021

"Replaced drive tube for broken tube. Replaced coupler for loose coupler. The basket is bouncing another in spin The washer needs basket. ; rqstng P&A on 1 W10389329 (Basket), ordrng 1 WP389140 (Block), dspstn on spec-tagged invntry: 1 285753A COUPLING"

We serviced a

WHIRLPOOL DRYER

Model LDR3822PQ

Near Rochester, NY 14609

Evan

Job Details: 06/16/2021

Customer stated that unit is not drying properly and producing burning smell. Discovered that vent is severely clogged causing issue. Customer was unaware unit had vent on. Explained that lint trap needs to be cleaned after each use. Unit will not dry properly if you do not do so. Tested unit to confirm function. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Rochester, NY 14624

Steve

Job Details: 06/16/2021

"Found the gearcase is leaking oil and belt had come off. Put belt on and tested. The washer needs a new gearcase. Quoted for gearcase. Customer is going to decide on repair. ; rqstng P&A on 1 W11454734 (Gearcase) and 1 W11239857 (Belt), ordrng 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 W10528947 HUB"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Penfield, NY 14526

James

Job Details: 06/16/2021

"Replaced freezer led and led began functioning. Rh ff led not functioning still. E2 icemaker error. Need led harness and icemaker. ; ordrng 1 W11205082 (Led) and 1 W11294907 (Icemaker), dspstn on spec-tagged invntry: 1 W10695459 MODULE"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14619

Tanner

Job Details: 06/16/2021

Customer states dryer was repaired yesterday.; dspstn on spec-tagged invntry: 1 279838 ELEMENT

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Rochester, NY 14619

Steve

Job Details: 06/16/2021

Found glacier ice On top of evaporator and very poor frost pattern. The refigerator has a low charge. Customer is going to replace.