Service History 164 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Webster, NY 14580

James

Job Details: 08/04/2021

"Replaced door gaskets, evap cover and main control. Powered unit on and tested."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS006

Near Fairport, NY 14450

Dave F

Job Details: 08/04/2021

Found the fresh food evap was frosted up . Found the drain tube as back of machine plugged . Removed tube and cleaned drain tube is clear now . Defrosted evap found the evap thermistor was not in the correct location according to service pointer . Moved thermistor foiled taped and zip tied in spot . Changed defrost mode to basic from adaptive. Ran test 4 3 way valve is working . Unit all fans are working . Unit tested good . If problem persists order WPW10277799; used 1 WPW10383615 (THERMISTER-FREEZER) from stock

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Perinton, NY 14450

Dave F

Job Details: 08/04/2021

Dry not advancing in timed dry . Ordering timer WPW10185992; ordrng 1 WPW10185992 (timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Ontario, NY 14519

Dave F

Job Details: 08/04/2021

"Unit not dispensing water or ice . Found the door switch on the left is not being pushed in . Door liner is sunk in unit needs new door . Ordering door W11435353; rqstng P&A on 1 W11435353 (Left hand fresh food door ( direct ship to customer )), states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Webster, NY 14580

Dave F

Job Details: 08/04/2021

Unit not getting power found the breaker was off . Found the outlet to the dryer was loose . Turned breaker on tested unit . Unit tested good . Customer will get electrician to look at outlet .

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS2

Near Webster, NY 14580

Dave F

Job Details: 08/04/2021

Replaced extension on ice maker bail arm . Cycled ice maker . Called for water and tested good .

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INWH02

Near Rochester, NY 14610

Dave F

Job Details: 08/04/2021

Replaced auger motor and tested . Tested good .

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Rochester, NY 14620

Tanner

Job Details: 08/04/2021

"Complaint of incomplete cycles. Will drain on drain when manually requested. Following stored errors:F9E1 long drain.Ran autodiagnostic cycle and drain pump runs. Water fill is adequate. Diagnostic cycle cancels at step 7, drain. Discovered drain line kinked bending around cabinetry. Pulled slack on line. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 W11497943 MOTOR-DRAIN"

We serviced a

WHIRLPOOL WASHER

Model LSQ7030LQ0

Near Rochester, NY 14618

Tanner

Job Details: 08/04/2021

Complaint of no drain/operation. Confirmed 120 VAC from outlet. Door switch visibly failed. Jumped door switch with copper wire and able to achieve drain and spin. Replaced door switch. Tested unit and unit tested good. Original quote to customer included a timer. When testing the unit a humming noise was heard from timer when unit in drain and spin. This noise may have been due to worn cams in timer but has since ceased after replacing door switch. Noise may have been due to poor connection from jumper wire causing timer motor to skip. If timer fails in within 90 days waiver service call. Preorder timer. ; dspstn on spec-tagged invntry: 1 3949247V SWITCH-LID

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Webster, NY 14580

Tanner

Job Details: 08/04/2021

"Complaint of machine shaking and walking. Started a few months ago. Every load no matter what is washed.Following stored errors:F0E2 oversuds.F7E7 unable to reach target rpmRan autodiagnostic and completed. Belt is making creaking noise. A slipping belt can cause off balance load and F7E7 error. Replaced belt. Tested unit with load of towels in high spin. Unit shakes violently. Dissasembled unit. Discovered wash basket has been bored out by drive shaft. Basket slipping on drive shaft causing violentlt shaking. Splines on drive shaft imperfct causing them to wear out wash basket. Ordering new wash basket, gearcase, drive hub, splutch assembly. ; ordrng 1 W10721967 (Splutch kit) and 1 W11454734 (Gearcase) and 1 W10752719 (Wash basket) and 1 W10528947 (Drive hub), used 1 WPW10006384 (BELT) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Webster, NY 14580

Tanner

Job Details: 08/04/2021

"Complaint of no wash. Ran autodiagnostic and unit spins basket during agitation. Inspected shifter and found shifter has failed. Also found oil on lower drive components. Stress put on gearcase due to improper shift operation. Replaced shifter so customer can use machine in interim. Ordering new gearcase and cam.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Splutch kit) and 1 W10528947 (Drive hub), used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Rochester, NY 14609

Tanner

Job Details: 08/04/2021

Q1 no Q2 no Q3 noComplaint of no operation. Start unit and motor hum is heard but no tumble. Bad run winding replaced motor. Tested unit and unit tested good.; dspstn on spec-tagged invntry: 1 279827 MOTOR

We serviced a

KENMORE WASHER

Model 110.15962401

Near Rochester, NY 14609

Tanner

Job Details: 08/04/2021

Installed new timer. New timer blows breaker on first use. Reset breaker and rewound timer. Timer no longer creates spin. Bad timer out of the box.stem for knob to attach to also broken. ; schdld next appmnt for 8/6 FRI PM

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Rochester, NY 14626

Dave L

Job Details: 08/04/2021

"Found unit unplugged and locked. Unable to actuate door lock. Put unit into diagnostics. Unit will not shift agitate or spin. The unit has been overloaded often causing the pump hose underneath to flatten out and leak. Water has been leaking onto rotor, stator , and shift coil. Harness has corroded and no longer connected to stator. Quoted for lid lock motor parts and harness. Customer is going to replace due to cost."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Rochester, NY 14626

Dave L

Job Details: 08/04/2021

"Sr7732420490 installed user interface. Load and go button brings up audio settings and wireless connect button brings up clean washer cycle. Documented with techline as this is the second bad UI. Reordering per recline ; ordrng 1 W11478523 (UI), dspstn on spec-tagged invntry: 1 W11478523 PANEL- UI"

We serviced a

WHIRLPOOL FREEZER

Model WRS571CIHZ02

Near Rochester, NY 14626

Dave L

Job Details: 08/04/2021

Replaced hinge parts due to door not shutting. Unit tested ok

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW3

Near Irondequoit, NY 14617

Dave L

Job Details: 08/04/2021

"Unit will not spin clothes dry due to a worn drive hub. Replaced hub. Tested and calibrated. ; used 1 W10528947, and 1 Sh (Shipping) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW

Near Rochester, NY 14609

Dave L

Job Details: 08/04/2021

Unit will not power on. 120vac to unit. Verified all fuses and switches were operating. Suspecting loose connection somewhere. Unit began functioning when reassembled. Customer to monitor. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL

We serviced a

MAYTAG MICROWAVE

Model n/a

Near Rochester, NY 14609

Dave L

Job Details: 08/04/2021

Microwave was sparking to cooking rack. Removed rack to eliminate the extra load. Unit tests fine

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14611

Dave L

Job Details: 08/04/2021

Unit washing and rinsing poorly due to the actuator not changing position. Replaced actuator. Calibrated and tested ok. ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFE04

Near Rochester, NY 14624

Dave L

Job Details: 08/04/2021

"Unit will not cool due to a locked compressor. Quoted for compressor. Customer willLet us know if they want to go through with the repair soon. ; rqstng P&A on 1 W11209866 (Compressor), ordrng 1 W11504415, rqstng P&A on 1 W10895738 (7.5-6) and 1 W10896689 (5-4), ordrng 1 W11401386 (6-2)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS02

Near Lima, NY 14485

Steve

Job Details: 08/02/2021

Found the freezer had not defrosted causing warm temps in fresh food section. The heater wire connection was not connected. Removed frost and reattached heater connection.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Farmington, NY 14425

Steve

Job Details: 08/02/2021

Found ice maker not calling for water. Ordering ice maker ; ordrng 1 W10884390 (Ice maker) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Victor, NY 14564

Steve

Job Details: 08/02/2021

"Sr# 7731391727F0e9 out of balance pause , f0e5out of balance, f3e3 53k ohms at room temp and tests good at thermistor on water valve. Found out of balance load error codes in diagnostic that was causing unit to pause and stop washing . Customer had some leaking. Tested washer in normal load and the washer did not leak. The water may have splashed over the top when the washer had out of balance load. Called tech line to verify"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Irondequoit, NY 14609

Evan

Job Details: 08/02/2021

Customer stated that unit stopped during cycle did not spin out correctly and would not drain water. Removed water and attempted to test unit. Control will not respond to commands cannot get unit into diagnostic and cannot test components. Control will need to be replaced to correct issue. Quoted customer to replace control. Customer does not want to proceed at this time. Collecting service call fee

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW0

Near Spencerport, NY 14559

Dave L

Job Details: 08/02/2021

Customer is seeing an intermittent water level sensor error. Unit three error while trying to run diagnostics. Pressure switch has been replaced. Hose was ok. Suspecting harness issue. Quoted for harness W10685627. Unit had significant suds. Customer is going to clear suds with clean washer cycle and go from there

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ

Near Brockport, NY 14420

Dave L

Job Details: 08/02/2021

Dual valve is leaking into ice maker mold ordering valve ; rqstng P&A on 1 W11194380 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBM01

Near Rochester, NY 14626

James

Job Details: 08/02/2021

Unit displayed dashed lines in ui now functioning after power was reset. Customer opted to purchase control. ; dspstn on spec-tagged invntry: 1 WPW10503278 ADC - JAZZ

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE01

Near Rochester, NY 14604

James

Job Details: 08/02/2021

"Unit not cooling in fresh food section. Frost along freezer ceiling and in evap fan. Removed evap cover and there was no frost pattern. Let unit run with fan disconnected frost pattern developed. Replaced thermistor. Customer is to monitor. ; used 1 WPW10383615 (Thermistor), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FNAH00

Near Rochester, NY 14618

James

Job Details: 08/02/2021

Drain frozen. This model doesn't have a drain tube update Defrosted drain tube and checked pan. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN

We serviced a

JENN AIR OVEN

Model JGRP430WP01

Near Webster, NY 14580

Evan

Job Details: 08/02/2021

Customer stated that after initial preheat unit would not relight to heat unit. Discovered that bake electrode was charred at tip of electrode. Cleaned electrode with sandpaper and reassembled burner assembly. Tested unit by running a preheat to 350. Once unit reached 350. Opened and closed door to test bake electrode to confirm it was relighting as it should. Observed unit relight itself multiple times. Unit maintaining temperature now as it should. If issue persists replace bake electrode. Part # is listed below. Collecting service call fee for now. Quote for repair if issue persists...Bake electrode $26.00 S&H $15.00Labor $76.40

We serviced a

WHIRLPOOL MICROWAVE

Model WML75011HN0

Near Victor, NY 14564

Steve

Job Details: 08/02/2021

Replaced board with same result. The control is getting power but the ui and touchpad are not responding. The customer is going to replace.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Hilton, NY 14468

Dave L

Job Details: 08/02/2021

Replaced dispenser due to leak and acu with bellows due to abrasion. Customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Hilton, NY 14468

Dave L

Job Details: 08/02/2021

Customer had experienced a vibration noise. They had pulled the unit out to check behind. Noise has not returned since. Inspected installation and temps. Unable to recreate noise. Unit checks ok otherwise.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SK0

Near Rochester, NY 14625

Evan

Job Details: 08/02/2021

Customer stated unit was continually flashing f8e4 error code. Discovered that float switch tray was not properly mounted causing float switch to be triggered. Reseated tray and ran diagnostic cycle. Unit completed cycle as it should. Tech also discovered that unit was oversudsing. Cleared suds and tested unit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Irondequoit, NY 14609

Dave L

Job Details: 08/02/2021

Freezer was building frost in the air returns due to the fresh food door not closing all the way at the bottom. Reversed door closure so that the gasket would make a proper seal. Sealed cabinet to liner with silicone. Defrosted air returns in freezer. Customer to monitor

We serviced a

AMANA WASHER

Model NTW4600YQ1

Near Rochester, NY 14616

Dave L

Job Details: 08/02/2021

Customer is unable to get loads to finish. Found RPM error in diagnostics. Gearcase tub bearing is audibly worn. Was able to get unit to unlock while the tub was still spinning indicating that the hall sensor has failed. Quoted for the gear case and transmission. Customer was not interested in repairing. ; dspstn on spec-tagged invntry: 1 WPW10006355 ACTUATOR

We serviced a

WHIRLPOOL WASHER

Model WFW9250WW00

Near Pittsford, NY 14534

Steve

Job Details: 08/02/2021

Customer states the unit goes out of balance even on small loads. Tested in spin and I can hear the tripod is banging while in high spin. The washer needs outer tub and basket. The customer is going to replace.

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Pittsford, NY 14534

Dave F

Job Details: 08/02/2021

"-5 in freezer . 36 in freshfood . Evap has full frost pattern . Was some frosting on back wall .but looks more like water droplets from warm air . Compressor is running about 1 amp which is ok . Found the freezer door and fresh food doors not closing correctly . Adjusted the doors and heated the gaskets . Found lower left fresh food gasket not sealing letting warm air in . Heated and worked gasket . Door is now sealing . Sealed cabinet. Defrosted unit in diagnostics and then turned on the compressor watched the unit get a full frost pattern . Unit is cooling as expected temperature settings are set to recommended on food fresh food and freezer . Customer will monitor.; dspstn on spec-tagged invntry: 1 W11504434 COUPLER BR 6X2 1 W11504436 COUPLER AL BR 6X1.8 , 1 W11506619 COUPLER , and 1 WPW10143759 DRIER-UV DYE"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Rochester, NY 14618

James

Job Details: 08/02/2021

Unit not making ice. E2 Icemaker error. Fill tube frozen. Door gasket loose on bottom of freezer door. Replaced Icemaker and fill tube heater. Removed frost and reinstalled gasket. Customer is to monitor. One year warranty on repair.

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS

Near Rochester, NY 14612

Dave L

Job Details: 08/02/2021

Customer stating unit has been working ok since last visit. Fill valve error in diagnostics. Changed valve and pump. Customer concerned with dry performance. Recommending using high temp wash or Dani rinse to increase wash temps to assist dry cycle. ; dspstn on spec-tagged invntry: 1 W11434044 VALVE

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSF705HPS0

Near East Rochester, NY 14445

Evan

Job Details: 08/02/2021

"Customer state that unit would not stop producing ice and was leaking from dispenser. Replaced ice maker and cycled unit to confirm ice maker function. When actuating ice paddle water dispenser will run for 1oz of water then ice Shute will open. Called techline to document issue. Techline states that UI is causing issue with ice paddle causing water dispenser to fill. Ordering UI SR: 7731395027; ordrng 1 W10822640 (User interface), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER ASSEMBLY"

We serviced a

MAYTAG WASHER

Model MVWC565SW0

Near Rochester, NY 14618

Evan

Job Details: 08/02/2021

Customer stated that unit is producing burning smell occasionally. Discovered that pulley is cutting into belt guard causing issue. Belt guard is beginning to bow causing issue. Tightened pulley and adjusted guard. Unit tested good. S/c fee and labor on job 102226

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Irondequoit, NY 14609

Tanner

Job Details: 08/02/2021

Complaint of no wash. Following stoeed errors:F7E6 motor fault. Ran autodiagnostic test and unit never shifts into agitate. Replaced nidec shifter. Tested unit and unit tested good.; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Webster, NY 14580

James

Job Details: 08/02/2021

Unit not agitating and fills with too much water. No error codes. Found shift actuator disconnected from clutch. Replaced actuator and ran calibration. Unit agites properly. ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EBS00

Near Webster, NY 14580

James

Job Details: 08/02/2021

Called customer. Mullion is tearing door gasket. Need gaskets. Black. ; ordrng 2 W11368721 (Gasket)s

We serviced a

MAYTAG REFRIGERATOR

Model JFC2087HRP

Near Rochester, NY 14620

Evan

Job Details: 08/02/2021

Customer stated that ice bucket is forming one solid piece due to ice maker leaking into bucket. Discovered that ice maker is calling for water too frequently. Replaced ice maker. Ran harvest cycle and filled unit to confirm function. Unit tested good ; dspstn on spec-tagged invntry: 1 D7824706Q ICEMAKER

We serviced a

MAYTAG DRYER

Model MEDC215EW0

Near Ontario, NY 14519

James

Job Details: 08/02/2021

"Unit not heating. Thermal blown. Replaced thermal and thermal cut off. Heater will not power off. Element shorted to ground. ; ordrng 1 279838 (Element), used 1 WP3392519 (FUSE-THERMAL), and 1 279816 (Cutoff) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Fairport, NY 14450

Steve

Job Details: 08/02/2021

Found the float switch levers was stuck causing no water to dishwasher. Removed and reinstalled and the dishwasher started washing. ; dspstn on spec-tagged invntry: 1 WPW10591570 SUMP & MOTOR

We serviced a

KENMORE REFRIGERATOR

Model 10664264402

Near Rochester, NY 14623

Dave F

Job Details: 08/02/2021

Drain tube was frozen . Cleared ice and tube . Installed copper wire to hang from heater into drain tube to help prevent that from happening. Unit tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Pittsford, NY 14534

Dave F

Job Details: 08/02/2021

Ice maker had E2 motor cant find home position. Installed new ice maker and cycled . Customer said sometimes water would come out when opening the door from the ice maker . leveled refrigerator to help with that ice was also bridging . Ice bin was frozen in because of the leaking . Removed ice bin and cleaned unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Pittsford, NY 14534

Dave F

Job Details: 08/02/2021

Customer no longer needs service

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Irondequoit, NY 14622

James

Job Details: 08/02/2021

Replaced control for intermittent self clean.unit tested good. Refereed customer to aqualift team for any questions

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Pittsford, NY 14534

Tanner

Job Details: 08/02/2021

SR7731395071Replaced motor sump assembly. Discovered the repair was from the heating element. Per techline replace both heater element and nuts. Ordering element and element nuts.; ordrng 2 W11538351 (Nut- Heater)s and 1 W11537778 (Heater element)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS03

Near Rochester, NY 14624

Tanner

Job Details: 08/02/2021

Complaint of damaged gaskets. Left hand door gasket ripping where seal hits Mullin. Right hamd gasket is ripped open and plastic insert falling out. Replaced left side gasket. Ordering right side.; ordrng 1 W10830162 (Gasket right side)

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Spencerport, NY 14559

Tanner

Job Details: 08/02/2021

"Q1 no Q2 no Q3 noComplaint of no spin. Ran autodiagnostic cycle and during spin unit slipping on drive hub. Removed hub and inspected splines of drive shaft. Drive shaft is corroded away, does not interlock with drive hub causing no spin. Ordering gearcase. Installing hub so customer can use Hub in interim.; rqstng P&A on 1 W11454734 (Gearcase), ordrng 1 W10528947 (Driver Hub), used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Rochester, NY 14606

Tanner

Job Details: 08/02/2021

Attempted to replaced hinges. Left hinge jammed in inner door hinge receptacle. Ordering innder door hinges. To return and replace hinge and housing.; ordrng 2 W11116026 (Inner door hinge)s

We serviced a

WHIRLPOOL FREEZER

Model WRB322DMBW

Near Rochester, NY 14612

Dave L

Job Details: 08/02/2021

Customer had found frosting on products in the freezer. Freezer was thawed by the customer. Found freezer at 3 degrees with a full frost pattern on the evaporator. Suspecting that the door was left ajar. Door closing ok now

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Hilton, NY 14468

Dave L

Job Details: 08/02/2021

Frost is building in the freezer due to the freezer gasket. Gasket is loose at the bottom of the door allowing warm air into the freezer. Ordering gasket ; ordrng 1 W10407216 (Gasket) and 1 Sh (Shipping)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Pittsford, NY 14534

Steve

Job Details: 08/02/2021

Replaced ice bin and motor for not dispensing ice. The refigerator is now dispensing ice as expected

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Penfield, NY 14526

Evan

Job Details: 08/02/2021

Replacing ice maker due to unit failing to produce ice. Replaced ice maker. Cycled unit and filled ice maker. Advised customer it will be about 3 days before ice bucket is filled. Unit tested good

We serviced a

FRIGIDAIRE DISHWASHER

Model DGBD2432KF1

Near Rochester, NY 14607

Evan

Job Details: 08/02/2021

Replacing door latch due to latch being broken during last Visit. Replaced latch. Tested unit. Unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Rochester, NY 14606

Tanner

Job Details: 08/02/2021

"Complaint of no lights in FF and FCsections. Inspected and FF section lights are out. The LEDs in this unit are connected in series and due to an the LED in the FC being irreparable, the FF LEDs are not getting proper DC current. FC LED in same condition as last service call.SR7731388661- Deemed not repairable. To complete this repair risks critical damage to liner.; dspstn on spec-tagged invntry: 1 W10695459 MODULE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Pittsford, NY 14534

Dave F

Job Details: 08/02/2021

Ice is bridging in the ice maker and causing the ice to jam . Leveled the legs on the unit to tilt it back so the bridging does not happen . Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Avon, NY 14414

Dave F

Job Details: 08/02/2021

"Replaced main control . UI , dispenser and bellow. Tested unit . Tested good ; dspstn on spec-tagged invntry: 1 W11465532 DISPENSER"

We serviced a

AMANA DRYER

Model NED4655EW

Near Rochester, NY 14623

Steve

Job Details: 07/28/2021

Replaced motor that would not start du to bad start windings.

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Canandaigua, NY 14424

Steve

Job Details: 07/28/2021

Ordering bellow for torn bellow causing leaking. ; rqstng P&A on 1 WPW10237499 (Bellow)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSS25C4MGW00

Near Hemlock, NY 14466

Steve

Job Details: 07/28/2021

Found the icemaker not producing ice and ice bin was chunk of ice. The temps in freezer were good and air flow was good. Ordering door for intermittent ice and broken harness. ; rqstng P&A on 1 LW11026430 (Freezer door white)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW01

Near Clifton Springs, NY 14432

Dave F

Job Details: 07/28/2021

"Unit was not making the noise that the customer described. Checked damper , both evap and condenser fan . Compressors . Tested heater . Could not get unit to make noise . Only noise I heard was some vibrating from the condenser on the floor . Adjusted legs no more noise . Customer will try to get video of the noise ."

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Clifton Springs, NY 14432

Dave F

Job Details: 07/28/2021

Unit had F7E7 motor error code . Ran motor in diagnostics on high spin and was making a lot of noise . Belt and cam slipping causing unit to go off balance . Also ordering actuator. Suspension is good . Went over unit with customer for best settings. ; ordrng 1 W11239857 (belt) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W10006355 (actuator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMHV00

Near Farmington, NY 14425

Dave F

Job Details: 07/28/2021

Replaced damper for noisy operation and not opening and closing like it should . Tested unit . Tested good .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Canandaigua, NY 14424

Dave F

Job Details: 07/28/2021

Called techline on unit SR 7731357119 . Went over what we have done to the unit . Techline had no further options for the repair and deemed unit unrepairable. ; dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Penfield, NY 14526

James

Job Details: 07/28/2021

S16360 frozen fresh food evaporator. Defrosted evaporator. Changed defrost setting to timed. Relocated thermistor. Customer will monitor. If problem persists replace W11033168

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ01

Near Walworth, NY 14568

James

Job Details: 07/28/2021

Loud noise coming from unit. Tested unit in diagnostics. Loud noise coming from damper. Ordering damper.; ordrng 2 WPW10594330 (control)s and 1 Sh15

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW02

Near Sodus, NY 14551

James

Job Details: 07/28/2021

Replaced damper in fresh food section of unit. Tested damper. Damper working well.

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Sodus, NY 14551

James

Job Details: 07/28/2021

Replaced bellow on unit. Tested unit.found no leaks

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Marion, NY 14505

James

Job Details: 07/28/2021

Mullion broken off unit not allowing doors to seal and frost building up in fresh food section. Ice maker not cycling. Needs mullion and ice maker. Ordering both. ; ordrng 1 WP12722815AP (rail-mulln) and 1 WPW10300024 (icemaker)

We serviced a

KITCHENAID REFRIGERATOR

Model WRV986FDEM01

Near Penfield, NY 14526

James

Job Details: 07/28/2021

"Back of fresh food section frosted up on evaporator. Tested evap fan, not working. Defrosted unit and fan still not working. Receiving voltage to fan. Replaced harness. Fan now working. Replaced left pantry door. Ui non responsive. Ordering harness. Ff door now sealing. ; rqstng P&A on 1 W11170612 (Harness), states that autho needed"

We serviced a

MAYTAG WASHER

Model MTW6700TQ1

Near Rochester, NY 14624

Tanner

Job Details: 07/28/2021

Replaced ACU. Ran diagnostic/calibration cycle. Completed without issue. Ran spin only and unit tested good.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rochester, NY 14606

Tanner

Job Details: 07/28/2021

Complaint of no wash. Following stored errors:F7E6 motor faultF8E1 long fillObserved cold water supply is off. Turned water supply on. Ran autodiagnostic and during agitation basket was spinning. Replaced nidek actuator. Tested via auto diagnostic and unit tested good. Customer advised cold water required for this machine.; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, NY 14606

Tanner

Job Details: 07/28/2021

Installed new lid lock. Ran door latch sensor test and door switch testing good. Unit still not locking. Ordering ACU and another lid lock. ; ordrng 1 W11419171 (ACU) and 1 W11394572 (Lid lock)

We serviced a

MAYTAG WASHER

Model MVWB865GW

Near Brockport, NY 14420

Dave L

Job Details: 07/28/2021

Replaced cracked lid. Unit tested OK

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Spencerport, NY 14559

Dave L

Job Details: 07/28/2021

Replaced motor due to broken pulley. Calibrated machine. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W11497303 MOTOR

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Rochester, NY 14624

Dave L

Job Details: 07/28/2021

Found leak at the end of the filter housing and a crack in the ice maker fill tube. Ordering both. ; ordrng 1 W11415785 (Tube im) and 1 WP12956202 (Filter housing) and 1 Sh

We serviced a

WHIRLPOOL REFRIGERATOR-/.Q

Model WRS321SDHZ01

Near Hilton, NY 14468

Dave L

Job Details: 07/28/2021

Water line to icemaker was frozen removed ice from fill tube. Cycled ice maker. Unit tested ok. Recommending that the customer replaced needle valve. Water supply pressure very low. P

We serviced a

KITCHENAID DISHWASHER-

Model KDFE104HPS0

Near Hilton, NY 14468

Dave L

Job Details: 07/28/2021

Replaced sump due to open wash motor; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Rochester, NY 14605

Dave L

Job Details: 07/28/2021

Residence was too dirty to safely work in. Unit will need to be removed from the premises before anyone will be able to safely work on this. Odor was overbearing and there was animal excrement on the kitchen floor. Pics attached ; dspstn on spec-tagged invntry: 1 W11504445 COUPLER and 2 W11506619 COUPLER

We serviced a

WHIRLPOOL OVEN

Model WFG231LVS0

Near Irondequoit, NY 14617

Dave L

Job Details: 07/28/2021

Replaced open bake ignitor. Unit tested good. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Rochester, NY 14621

Evan

Job Details: 07/28/2021

Customer stated that unit was failing to heat. Discovered that ignitor was failing to glow. Confirmed voltage at ignitor. Replaced ignitor. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14615

James

Job Details: 07/28/2021

Damper making loud grinding noise. Replaced damper. Damper tested good.

We serviced a

WHIRLPOOL DRYER

Model MGD7230HC0

Near Rochester, NY 14622

James

Job Details: 07/28/2021

Replaced blower fan. Tested fan. Tested good.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Webster, NY 14580

James

Job Details: 07/28/2021

Door sent is the wrong color. Need stainless steel. LW11026425. ; ordrng 1 LW11026425 (dor-fip (ship to office))

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Pittsford, NY 14534

Steve

Job Details: 07/28/2021

Found the defrost setting was back on adaptive defrost. Changed to daily defrost again. Removed ice from evaporator.

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Fairport, NY 14450

Steve

Job Details: 07/28/2021

Replaced console for not connecting to WiFi and turning off randomly. The new console connected immediately.

We serviced a

WHIRLPOOL DRYER

Model WED9151YW0

Near Rochester, NY 14612

Dave L

Job Details: 07/28/2021

Dryer was not heating due to the cord being loose in the receptacle. This has caused heat damage to the cord. Dryer tests ok. Quoted for cord.Customer opted to replace the cord.

We serviced a

KITCHENAID RANGE

Model KFEG500EBS3

Near Rochester, NY 14606

Evan

Job Details: 07/28/2021

Replacing control due to bake relay continually clicking even when unit is not cycling heat on and off. Replaced control. Tested unit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ06

Near Penfield, NY 14526

Steve

Job Details: 07/28/2021

Removed light cover with screwdriver and replaced Light that was blown. The refigerator tests good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Geneva, NY 14456

Dave F

Job Details: 07/28/2021

"6 degrees in freezer. Set to -2 . 38 in freshfood set to 38 .. compressor is running .84 amps . 47 psi on low side when equalized. Low side when compressor is running it is -8 to -14 jumping in between there . High side is 88psi . Evacuated the refrigerant and installed new UV Drier . Evap and compressor. Also installed access valve to compressor and fix section of tube where tap was used to charge system. Filled unit with nitrogen and performed tightness test up to 140 psi of nitrogen . Did not loose 1 psi over ten minutes. Vacuumed out below 500 microns . Charged system. Unit is now working as expected .. called tradeline SR 7731154817 . Gasket is missing for the ice maker and so is the ring that holds it on . Part is not listed on parts diagram . Shows on the door but when you order a new door you need to transfer that part . Tradeline will be in contact . ; dspstn on spec-tagged invntry: 1 WPW10313899 EVAP 1 WPW10143759 DRIER-UV DYE , and 1 W10896678 COUPLER AL BR 6X1.8"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Geneva, NY 14456

Dave F

Job Details: 07/28/2021

Top of freezer door not sealing unit needs new door. Ordering door and name badge .; rqstng P&A on 1 W10746789 (dor-fmd) and 1 W11178521 (nameplate)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Rochester, NY 14607

Steve

Job Details: 07/28/2021

3 degrees in freezer and 42 in fresh food section. The temps setting were on 3 for the warmer temps. Adjusted temps to recommended setting of 4. Lowered feet so the doors close properly. The customer is going to monitor temps In the mornings. The freezer temp should be near zero degrees plus or minus five degrees.