Service History 164

We serviced a

KITCHENAID COOKTOP

Model KECC508RPB004

Near Pittsford, New York 14534

Dave F

Job Details: 08/04/2022

Cooktop turning off by itself and control lock locking . Needs new control/UI WP8285922 . Glass top has crack . Glass top is NLA customer will look into new unit

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Pittsford, New York 14534

Jeremy

Job Details: 08/02/2022

"Unit has F6E4 error code. Checked and found foreign object under float switch holding it up causing switch to not be engaged. Removed foreign object, Ran diagnostic cycle, unit operates as expected."

We serviced a

WHIRLPOOL OVEN

Model WFG525S0JB1

Near Rochester, New York 14625

Jeremy

Job Details: 08/02/2022

Found that when timer is set when oven is in use it will shut off automatically with no user input. When oven is not in use and timer is used it will continue to beep until timer is turned off by user. Called techline and was told they 'guessed' it to be normal operation. SR# 7734251099.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Penfield, New York 14526

Jeremy

Job Details: 08/02/2022

"Replaced gearcase, cam, motor and capacitor for unit not spinning or agitating. Unit checks good.; dspstn on spec-tagged invntry: 1 W10721967 CAM"

We serviced a

MAYTAG DRYER

Model MEDB200VQ1

Near Fairport, New York 14450

Jeremy

Job Details: 08/02/2022

"Unit makes loud squealing noise. Checked and found idler seized and a groove worn into it. Replaced idler, unit checks good.; used 1 279640 (PULLEY-IDLER) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS11

Near Victor, New York 14564

Jeremy

Job Details: 08/02/2022

Found cooling fan working intermittently. Found that relay is getting stuck on control board and found cooling fan is noisy when running. Ordering control and cooling fan; ordrng 1 W11344874 (Cooling Fan) and 1 W11325786 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Bloomfield, New York 14469

Jeremy

Job Details: 08/02/2022

Replaced heater in accordance with special project. Unit checks good.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rochester, New York 14623

Dave F

Job Details: 08/02/2022

Replaced filter housing and tested unit . No leaks . Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Rochester, New York 14617

James

Job Details: 08/02/2022

Unit still making grinding noise. Installed shelf. Condensation still forming in freezer and on top of freezer door. Called techline. Sr7734250688. Unit non repairable due to tubing being out of place inside liner. Whirlpool going to contact customer for product exchange.

We serviced a

KITCHENAID 50#IM 15' FS

Model KUIX535HBS01

Near Rochester, New York 14618

Dave F

Job Details: 08/02/2022

Replaced drain pump on ice machine. Unit is now making ice as expected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV04

Near Fairport, New York 14450

Dave F

Job Details: 08/02/2022

Replaced freezer door .tested ice maker in diagnostics. Ice maker cycled and filled with water . If problem persists order W11595219 control.

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Rochester, New York 14618

Andres V

Job Details: 08/02/2022

Customer stated that they kept getting lo FL error code. I checked the pressure of the water coming out customer has good pressure. I then activated just the cold water valve and found that it was not opening and letting water in. Unit needs new valve.; ordrng 1 W11316256 (Water valve)

We serviced a

GE DRYER

Model DRSR483EG1WW

Near Rochester, New York 14620

Andres V

Job Details: 08/02/2022

Replaced belt. Put unit back together and tested it. Unit now tumbles.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, New York 14617

James

Job Details: 08/02/2022

Replaced dispenser and adjusted condeser so it doesn't vibrate. Customer is to monitor temperature. Door swings open when open past 90 degrees. Door is operating as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Fairport, New York 14450

Dave F

Job Details: 08/02/2022

After sump replacement heater error code was not cleared so the heater would not turn on . Cleared code and tested in diagnostics. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Webster, New York 14580

James

Job Details: 08/02/2022

"Replaced controls. Gaskets, and ff evap harness. Tested in Diagnostics and defrosted evaporator. Customer is to monitor. ; dspstn on spec-tagged invntry: 1 W10843055 CNTRL- ELEC and 1 W11033168 HARNESS"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Rochester, New York 14611

Andres V

Job Details: 08/02/2022

Replaced ACU. Tested unit on a diagnostic cycle. Unit ran cycle successfully and is working properly. When taking off UI I dropped the clip and could not find it. Ordering new clip.; ordrng 1 WP8312709 (Clip)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Webster, New York 14580

James

Job Details: 08/02/2022

"Replaced control, slider, clutch and stator. Ran calibration and quick wash. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10754448 CLUTCH , and 1 W11419171 CONTROL"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Rochester, New York 14606

Andres V

Job Details: 08/02/2022

"Installed new ice maker. Cycled ice maker, it called for water and is working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Rochester, New York 14626

Dave L

Job Details: 08/02/2022

Ice maker thermistor reads open ordering the ice maker. ; ordrng 1 W11284458 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB09

Near Rochester, New York 14612

Andres V

Job Details: 08/02/2022

"Customer stated gasket was falling off. Tried to put gasket back on but kept falling off. Had a new gasket, replaced it and made sure that it seals correctly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, New York 14616

Dave L

Job Details: 08/02/2022

Unit will not cool properly due to an open evaporator fan motor. Customer was undecided. If they callBack order WPW10464673

We serviced a

MAYTAG DRYER

Model WGD6600VW1

Near Rochester, New York 14616

Dave L

Job Details: 08/02/2022

Replaced damaged section on dryer venting. Recommending the vent be professionally cleaned. ; used 1 000 (Vent) from stock

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Rochester, New York 14617

Andres V

Job Details: 08/02/2022

"Customer stated unit was making screeching noises, she said it wasnt every load but would be very loud. Diagnosed unit and found noise to be belt. Had a belt in my truck. Replaced belt and tested unit, did not hear any noises. ; used 1 W11239857 (Belt) from stock"

We serviced a

JENN AIR DISHWASHER

Model JDPSS246LM0

Near Webster, New York 14580

James

Job Details: 08/02/2022

Replaced Main harness and tested. Unit functions properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Hilton, New York 14468

Dave L

Job Details: 08/02/2022

Damper is not closing and is freezing items in fresh food. Found broken neutral wire at connector in machine compartment. Repaired wire.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Rochester, New York 14615

James

Job Details: 08/02/2022

Ice level sensor broken. Part breakdown not available for this model yet. Wrong part ordered. Need icemaker. ; ordrng 1 W11546935 (Icemaker)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Rochester, New York 14626

James

Job Details: 08/02/2022

Replaced sump and drain pump. Tested unit and verified operation.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Rochester, New York 14612

James

Job Details: 08/02/2022

10-2. Vent motor error. Not drying dishes and water is standing at end of cycle. Suspect cycle is ending without running dry cycle. Ordering control and vent. ; ordrng 1 W11416460 (Vent) and 1 W11545539 (Gasket) and 1 W11410065 (Control)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Hilton, New York 14468

Dave L

Job Details: 08/02/2022

Replaced control and console due to no operation.

We serviced a

WHIRLPOOL WASHER

Model WFW7590FW0

Near Brockport, New York 14420

Dave L

Job Details: 08/02/2022

Unit will not unlock or drain. Found debris blocking drain pump. Removed drain pump housing and disassembled it to clear debris. Tested ok in diagnostics

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Brockport, New York 14420

Dave L

Job Details: 08/02/2022

Dryer is faulting on airflow error. Vent tested ok. Ordering thermistor ; ordrng 1 WP8577274 (Thermistor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB05

Near Webster, New York 14580

Andres V

Job Details: 08/02/2022

Customer stated unit stopped producing ice. Diagnosed unit and found ice maker was jammed. Cleared ice maker and cycled it. Ice maker called for water and is working

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Spencerport, New York 14559

Dave L

Job Details: 08/02/2022

Spoke to customer pre ordering black stainless panel per request ; ordrng 1 W11416372 (Front panel black stainless)

We serviced a

WHIRLPOOL DISHWASHER

Model GU2500XTPS1

Near Rochester, New York 14612

James

Job Details: 08/02/2022

Replaced panel and tested. One year warranty on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Ogden, New York 14559

Dave L

Job Details: 08/02/2022

Fresh food evaporator frozen again. Defrost heater works in diagnostics. Ordering cover with thermistors and UI; ordrng 1 W11395558 (Cover) and 1 W11330486 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW02

Near Spencerport, New York 14559

Dave L

Job Details: 08/02/2022

Customer concerned with noises during operation. Found a kink in the capillary tube near the evaporator that was causing noise. Adjusted tubing until noise went away. Customer to monitor

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Rochester, New York 14609

Andres V

Job Details: 08/02/2022

Replaced ACU. Tested unit on a diagnostic cycle. Unit ran through cycle successfully.

We serviced a

KENMORE REFRIGERATOR

Model 106.51789413

Near Rochester, New York 14610

Andres V

Job Details: 08/02/2022

Customer stated unit was not cooling properly. I diagnosed unit and found a defrost issue. Unit is going into a defrost because bi-metal is open. Heating element is good.; ordrng 1 WPW10225581 (Bi metal)

We serviced a

FRIGIDAIRE OVEN

Model LGGF3043KFE

Near Rochester, New York 14623

Dave F

Job Details: 07/28/2022

"Bake temp not increasing. Found weak ignitor. Replaced ignitor. Unit tested, operating normal.; used 1 WRS312SNHW02 (Ignitor) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB00

Near Rochester, New York 14605

Dave F

Job Details: 07/28/2022

Replaced freezer fan motor. Tested. Operating normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW05

Near Pittsford, New York 14534

Dave F

Job Details: 07/28/2022

"Customer concerned about noise coming from fridge. Checked ice maker, evap freezer fan and compressor sounds. No abnormalities detected. Customer will monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHW02

Near Canandaigua, New York 14424

Dave F

Job Details: 07/28/2022

LED is out in freezer. Receiving 120 VAC. Needs bulb. Ordering LED for repair. Customer is paid in full.; ordrng 1 W11520324 (LED)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rochester, New York 14609

Andres V

Job Details: 07/28/2022

"Replaced heating element for service pointer issue. Tested it and watched for leaks, did not see any unit is working properly.; dspstn on spec-tagged invntry: 1 W11537778 ELEMENT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Irondequoit, New York 14617

James

Job Details: 07/28/2022

Unit still not self defrosting. Replaced control and tested forced defrost mode.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Rochester, New York 14611

James

Job Details: 07/28/2022

Freezer not defrosting. Replaced thermistor and defrosted evaporator. Leveled fridge. If problem persists replace control. ; used 1 Wpw10383615 (Therm) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW0

Near Rochester, New York 14610

James

Job Details: 07/28/2022

Unit making rattling noise. Found blower wheel loose. Tightened blower and tested.

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEB8

Near Rochester, New York 14618

James

Job Details: 07/28/2022

Unit not making ice. Cycled valve from icemaker and tested motor. Motor on icemaker is dead. ; ordrng 1 W10884390 (Icemaker) and 1 Sh15

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Penfield, New York 14526

James

Job Details: 07/28/2022

Unit loud in spin and agitation. Found pulley cover contacting cam pulley. Replaced cam and adjusted pulley shield. Unit functions properly. ; used 1 W10721967 (Cam) from stock

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Penfield, New York 14526

James

Job Details: 07/28/2022

"Unit not draining fully and leaving black residue inside. Tested unit, filter not sealing into sump allowing debris to get into spray arms. ; ordrng 1 W10872845 (Filter) and 1 WPW10463906 (Screen) and 1 WPW10491331 (Arm) and 1 WPW10498900 (Spray arm)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Fairport, New York 14450

James

Job Details: 07/28/2022

Unit not making ice. Found fill tube frozen. Defrosted fill tube and cycled icemaker in Diagnostics. Customer is to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Irondequoit, New York 14609

Andres V

Job Details: 07/28/2022

Replaced ice maker. Once ice maker was installed I heard it cycle and call for water. ; dspstn on spec-tagged invntry: 1 W10884390 ICEMAKER

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Walworth, New York 14568

James

Job Details: 07/28/2022

Replaced pressure sensor and cleaned pressure hose. Tested diagnostics and started and cancelled quick cycle. One year warranty on repair.

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Spencerport, New York 14559

Dave L

Job Details: 07/28/2022

Unit is not heating due to 0vac going to heater from receptacle. Customer will need to have an electrician correct voltage issue.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS

Near Penfield, New York 14526

Jeremy

Job Details: 07/28/2022

Unit had F8E4 error again upon arrival. Customer stated unit was filled with suds. Customer is using plant based detergent causing over sudsing in dishwasher. Advised customer to switch to non plant based pods. Replaced sump screen for broken clip and missing track stop. Unit operates as expected.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS0

Near Penfield, New York 14526

Jeremy

Job Details: 07/28/2022

Customer stated door is popping open and not closing correctly. Adjusted door slightly and door closes better. Door is closing and sealing properly. Door pops open when left door is opened and closed while right is closed. Closing right door after left door and doors close properly.

We serviced a

KITCHENAID RANGE

Model KGRS505XSS01

Near Spencerport, New York 14559

Dave L

Job Details: 07/28/2022

Valve is stuck on manifold for rear right burner ordering manifold ; ordrng 1 WPW10204705 (Manifold)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW01

Near Spencerport, New York 14559

Dave L

Job Details: 07/28/2022

Harness is broken at freezer door hinge. Ordering door; ordrng 1 LW11202404 (Freezer door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Fairport, New York 14450

Jeremy

Job Details: 07/28/2022

Customer had new drawer sent to them and needed wheels installed. Installed wheels on new drawer and installed drawer in unit.

We serviced a

FRIGIDAIRE DRYER

Model FAQG7011LW0

Near East Rochester, New York 14445

Jeremy

Job Details: 07/28/2022

"Unit will not heat, checked and found open thermal limiter. Replaced limiter, unit checks good.; dspstn on spec-tagged invntry: 1 137539200 LIMITER"

We serviced a

KENMORE DISHWASHER

Model 665.13893K800

Near Webster, New York 14580

Andres V

Job Details: 07/28/2022

"Customer stated unit was not responding to commands. When I arrived normal light and cancel light were blinking. I tried to put unit into a diagnostic mode but unit was not responding to commands, also tried to shut the breaker off and turning it back on to see if it reset it but it did not. Unit needs a new UI.; ordrng 1 WPW10205855 (UI)"

We serviced a

GE DRYER

Model GFD14ESSN0WW

Near Rochester, New York 14607

Dave L

Job Details: 07/28/2022

Unit is a brand new stackable still under the manufacturers warranty. Referred customer to GE

We serviced a

WHIRLPOOL OVEN

Model WOS51ES4ES01

Near Ontario, New York 14519

Andres V

Job Details: 07/28/2022

Oven is locked and screwed Into cabinet I could not get oven to unlock so I could diagnosed it. Will have to come back with another tech so they can show me how to unlock manually.; ordrng 1 W11034459 (Thermostat) and 1 W10803994 (Control)

We serviced a

AMANA DRYER

Model NED5800HW

Near Sodus Point, New York 14555

Andres V

Job Details: 07/28/2022

Called customer to let them know I was on my way. Customer stated that unit is working now and no need for service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Rochester, New York 14621

Dave L

Job Details: 07/28/2022

Bail arm was not longer attached to module causing too much ice. Reinstalled bail arm.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, New York 14615

Dave L

Job Details: 07/28/2022

Customer experiencing items freezing at the rear of the top two fresh food shelves. Found product contacting back wall preventing airflow. Had customer move items away from back wall and adjusted temperatures. Customer to monitor

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ01

Near Sodus, New York 14551

Andres V

Job Details: 07/28/2022

"Customer stated he had an electrician come check out breaker box and all outlets, stated that they were good and no issues. I called whirlpool to get this documented and to ask what could cause that. I was told an exposed wire or something making contact. I took off back panel and made sure everything was grounded. Also took off freezer panel and checked heating element and all connections. I suggested customer plugs unit into a different outlet to see if they get same result or not. Sr 7734222222"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rochester, New York 14626

Dave L

Job Details: 07/28/2022

"Unit is not cooling properly. Interior lights not working. Found both evaporators frozen over. Deli harness is shorted. Freezer defrost heater came on in diagnostics. Quoted for deli harness, fan harness, UI, and control. Customer will let us know when they want to proceed. ; rqstng P&A on 1 W11170612 (Harness) and 1 W11249952 (Motor) and 1 WPW10675033 (Control) and 1 W11330971 (UI)"

We serviced a

MAYTAG OVEN

Model MER6600FZ1

Near Sodus, New York 14551

Andres V

Job Details: 07/28/2022

Replaced left front burner switch. Tested burner out. Burner is responding to commands and working properly.; dspstn on spec-tagged invntry: 1 WPW10434452 SWITCH

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rochester, New York 14612

Dave L

Job Details: 07/28/2022

Freezer door will not seal properly because the cabinet is pinched between counter and wall. Shimming the back right wheel is required to square the refrigerator cabinet. Adjusted feet enough to close gap in freezer seal.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Brockport, New York 14420

Dave L

Job Details: 07/28/2022

Replaced dispenser drawer.

We serviced a

WHIRLPOOL DRYER

Model WED9750WW0

Near Rochester, New York 14620

Andres V

Job Details: 07/28/2022

"Customer stated unit was not drying blankets in one cycle. I took off the bottom panel and checked blower for any obstruction but did not see any, also checked exhaust and outside vent to see if air was flowing through all checked good. I believe blankets are a heavier and take longer then an hour to dry."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ

Near Hilton, New York 14468

Dave L

Job Details: 07/27/2022

Replaced sump due to an open wash motor. P&L covered by whirlpool W13N7T1APL1; dspstn on spec-tagged invntry: 1 W11087376 PUMP&MOTOR

We serviced a

GE WASHER

Model GTWN4250D0WS

Near Hilton, New York 14468

Dave L

Job Details: 07/27/2022

Replaced failing drain pump motor. Ran test cycle to verify operation. Tested ok. ; used 1 Sh (Sh) from stock

We serviced a

GE RANGE

Model JGB281DER3BB

Near Rochester, New York 14609

Andres V

Job Details: 07/27/2022

Replaced gas line that leads to burner and igniter and burner on back right. When I tested the front left burner it was not igniting on its own. Their is gas going to burner but it's not coming in contact with igniter. Unit needs new burner.; ordrng 1 WB16T10046 (Burner)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL1

Near Canandaigua, New York 14424

Dave F

Job Details: 07/27/2022

Unit not draining. Found foreign object obstructing drainage and broken propeller blade on drain pump. Ordering drain pump for repair.; rqstng P&A on 1 W10348269 (Drain pump)

We serviced a

WHIRLPOOL OVEN

Model WEG730H0DS0

Near Victor, New York 14564

Dave F

Job Details: 07/27/2022

"Low speed cooling fan error. Tested in self-diagnostics, no other error messages. Needs cooling fan for repair.; ordrng 1 W11107275 (Cooling Fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Palmyra, New York 14522

Dave F

Job Details: 07/27/2022

"Replaced freezer evap Fan. Tested, all operations normal."

We serviced a

MAYTAG OVEN

Model MET8665XW02

Near Macedon, New York 14502

Dave F

Job Details: 07/27/2022

'Feature not available' error message on screen. Needs control board to repair. Ordering control board.; ordrng 1 WPW10365407 (Control Board)

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Macedon, New York 14502

Dave F

Job Details: 07/27/2022

"Unit shuts off shortly after cycle is started. Correct input AC voltage. Normal air flow through venting. Continuity check on wire harness to moisture sensor: true. Lowered front legs to balance unit to ensure clothes will make contact with moisture bar. Tested unit with damp clothes and is drying normally. If issue persists, order WP3387223 and WPW10298258. Call Techline on site."

We serviced a

KITCHENAID 50#IM 18' FS

Model KUID308ESS1

Near Penfield, New York 14526

Dave F

Job Details: 07/27/2022

"Found left hand side spring hook broken. Adjusted hook and reinstalled spring. If problem persists, order WP2208570."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fairport, New York 14450

Dave F

Job Details: 07/27/2022

Customer concerned about water leakage from bottom of unit. Found spin basket leaning toward front. Adjusted front legs so fill water would not spill out. Calibrated unit and tested with self-diagnostic. Customer will monitor.

We serviced a

JENN AIR MICROWAVE

Model JMW3430DS02

Near Fairport, New York 14450

Dave F

Job Details: 07/27/2022

"Button shorted/stuck key. Needs console. Ordering console. J13OAX1APL1, parts and labor authorization.; ordrng 1 W11236885 (Console)"

We serviced a

AMANA FREEZER

Model ABB1924WEW2

Near Spencerport, New York 14559

Dave L

Job Details: 07/27/2022

Replaced drain tube due to unit building defrost water/ice under freezer drawer. S38253 for part coverage ; dspstn on spec-tagged invntry: 1 W10619951 TUBE-DRAIN

We serviced a

KITCHENAID OVEN

Model KOSE500EWH04

Near Pittsford, New York 14534

Jeremy

Job Details: 07/27/2022

Replaced burned out broil element. Unit checks good.

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Rochester, New York 14621

Dave L

Job Details: 07/27/2022

Unit is unresponsive. Voltage to console but it will not power on. Quoted for console. Customer was undecided and will let us know if they want to proceed ; rqstng P&A on 1 W10911042 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Rochester, New York 14621

James

Job Details: 07/27/2022

Unit not defrosting. Icemaker missing ice bin and dropping on freezer floor. Ice is pushing door open. Removed ice and ran manual defrost. Customer is to monitor if problem persists replace WPW10259855 and 4388932

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Webster, New York 14580

James

Job Details: 07/27/2022

"F7e4 f6e3. Unit gets into sensing and doesn't wash. Performed software update and calibrated. When unit has a load. It senses for two minutes and says cycle complete. Ordering control, clutch, and stator. ; ordrng 1 W10754448 (Clutch) and 1 W11195971 (Stator) and 1 W11419171 (Control) and 1 W10734521 (Slider)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Rochester, New York 14617

Andres V

Job Details: 07/27/2022

Replaced freezer door. Tested water made sure it was not leaking at connection. UI turned on and is responding to commands.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Rochester, New York 14615

Andres V

Job Details: 07/27/2022

"Replaced water valve and tested it. I still heard some knocking from pipes, informed customer that theirs not much we can do after this and it might be a plumbing issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Webster, New York 14580

James

Job Details: 07/27/2022

Replaced damper and cycled. New damper functions properly.

We serviced a

GE DISHWASHER

Model GDP665SYN2FS

Near Webster, New York 14580

James

Job Details: 07/27/2022

Replaced wash motor. Tested then installed. Retested and found no leaks.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Penfield, New York 14526

Jeremy

Job Details: 07/27/2022

"Unit has F7E1, F7E6, and F7E7. Ran diagnostic cycle found that motor will not start without assistance and agitator is only moving in one direction. Ordering motor, capacitor, gearcase, cam and washplate.; ordrng 1 W10721967 (CAM) and 1 W11395618 (CAPACITOR) and 1 W11026785 (MOTOR- DRIVE) and 1 W11449840 (GEARCASE)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1MHKXMT04

Near Rochester, New York 14621

Dave L

Job Details: 07/27/2022

Defrost drain in frozen over causing iceBuild up in the freezer and water collecting in fresh food section. Drain tube is clear. Quoted to defrost. Customer declined

We serviced a

WHIRLPOOL FREEZER

Model WRF989SDAH00

Near Rochester, New York 14617

Dave L

Job Details: 07/27/2022

Unit is not cooling properly due to a fresh food evaporator leak. Ordering evaporator and compressor under s71233; ordrng 1 W10276644 (Compressor) and 1 W10917531 (Evaporator) and 1 W11504445 (5-4) and 1 W10913906

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE06

Near Rochester, New York 14616

Dave L

Job Details: 07/27/2022

Customer is concerned with fresh food temps. Found freezer damper set all the way open. Adjusted settings. Freezer led assembly is damaged at the clip and will need to be replaced ordering housing and bulb; ordrng 1 W11518235 (Led) and 1 WPW10313917 (Housing)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH76719CS3

Near Rochester, New York 14624

Andres V

Job Details: 07/27/2022

Customer stated microwave would start when he closes the door. I took off panel and checked all the connections and micro switches. I put unit back together and tested it. Unit started working properly. It seems like they had a loose connection

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Rochester, New York 14624

Andres V

Job Details: 07/27/2022

Customer stated unit stopped producing ice. Diagnosed unit and found that water valve is not opening and letting water through. Checked their water pressure made sure they're getting water to valve which they are ; ordrng 1 W11519244 (Water inlet valve)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01W1133097

Near Webster, New York 14580

James

Job Details: 07/27/2022

"Bin broken, leds flickering. Led on pantry ui turns on and off. Door alarm wgen doors are closed. Frost in freezer. Ordering parts. Raised freezer door to better seal. ; ordrng 1 WPW10769076 (Ui) and 1 W11175820 (Bin) and 1 W11330971 (Ui) and 1 W11109510 (Pad) and 1 W11087492 (Switch)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Rochester, New York 14618

Jeremy

Job Details: 07/27/2022

"Replaced heater and control for heater not working and F7E1 error. Verified heater operation in diagnostic cycle, unit checks good."