Near Rochester, NY 14616
Steve
Job Details: 04/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 7 degrees in freezer. Found coils plugged with hair from dogs. Customer is going to monitor temps over next two days.
Near Webster, NY 14580
Steve
Job Details: 04/15/2019
OVEN WHIRLPOOL WEG745H0FS0 Replaced igniter for not always lighting. The harness connection broke during repair. Replaced wiring harness. Heated oven and it tested good. ; used 1 WPW10701462 (HARNESS-INSULATED) from stock
Near Mount Morris, NY 14510
Steve
Job Details: 04/15/2019
FREEZER MAYTAG MQF1656TEW02 Replaced evaporator fan motor for getting power but not running. Thr freezer tested good.
Near Rochester, NY 14612
Dave L
Job Details: 04/13/2019
REFRIGERATOR MAYTAG MBF2258FEZ02 Fresh food door has scratches and is missing handle plugs. Returning with door and ordering badge and plugs. Ice maker not functioning because the water line was never installed. ; ordrng 2 WP12246610 (plug-hndle)s and 1 WPW10371194 (bin-cntlvr) and 1 WPW10612926 (nameplate)
Near Avon, NY 14414
Steve
Job Details: 04/13/2019
WASHER MAYTAG MHWE550WW01 Customer complaining of water on the floor after use on left side. Customer stated it was coming from door. Quoted for bellow. ; rqstng P&A on 1 WP8182119 (bellow)
Near Rochester, NY 14609
Shaiman
Job Details: 04/13/2019
WASHER MAYTAG NOT AVAILABLE Unit was full of water and clothes upon arrival. Machine would not drain. Recovered about 25-30 gallons of water then attempted to clean drain pump. Obstruction in drain pump caused motor to burn out. Can not replace parts due to missing model and serial tags. Unrepairable.
Near Rochester, NY 14609
Shaiman
Job Details: 04/13/2019
WASHER AMANA NFW7300WW02 Inlet hose got disconnected. Reconnected hose. Unit testing good.
Near East Rochester, NY 14445
Steve
Job Details: 04/13/2019
WASHER MAYTAG MHW5630HW0 Found ui not responding to touch causing unit to not start. Ordering ui; ordrng 1 W11316623 (USER INTERFACE)
Near Rochester, NY 14617
Dave L
Job Details: 04/13/2019
DISHWASHER MAYTAG MDB8959SFE4 Replaced control and keypad due to UI error. Customer to monitor.
Near Rochester, NY 14606
Dave L
Job Details: 04/13/2019
REFRIGERATOR GE GFSL6KEXBLS Checked defrost drain for icing. Drain was clear. There were a few drops of water under the crisper. These were unrelated. Unit tested good.
Near Penfield, NY 14526
Dave L
Job Details: 04/13/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Ice maker displaying lost position code in diagnostics since repair. Was able to fill the mold. Ordering ice maker after customer approves repair ; rqstng P&A on 1 WPW10764668 (ice maker)
Near Rochester, NY 14616
Gary
Job Details: 04/13/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Replaced control that was not sending unit into defrost.Advised customer to make sure food products are not pushed up against the back wall in the fridge compartment. This will cause cooling issues in the fridge section due to airflow restrictions.
Near Rochester, NY 14620
Dave L
Job Details: 04/13/2019
RANGE WHIRLPOOL WEG745H0FS Unit was red tagged due to a leak at the manifold. Ordering and replacing the surface burner manifold; ordrng 1 W10885072 (manifold)
Near Pittsford, NY 14534
Steve
Job Details: 04/13/2019
COOKTOP JENN AIR JGS9900BDS16 Replace back burner assemblies for not lighting. Added screws to fasten all burners. Customer bought knobs.
Near Fairport, NY 14450
Steve
Job Details: 04/13/2019
COOKTOP KITCHENAID KECC604BS00 Found cooktop is good. Tested front right dual burner. Shut breaker off fully and reset. The cooktop worked as expected.
Near Rochester, NY 14609
Steve
Job Details: 04/13/2019
RANGE FRIGIDAIRE LGEF3033KBB Customer complaining of over heating. Tested oven. The heat stayed above target temp about twenty degrees. Calibrated oven down 20. Customer is going to monitor.
Near Rochester, NY 14623
Steve
Job Details: 04/13/2019
VAN FORD TRANSIT CONNECT Oil change air filter changed
Near Rochester, NY 14625
Dave F
Job Details: 04/13/2019
OVEN KITCHENAID KOSE507EBL00 Oven not heating . Found the thermostat in the rear is not operating. Ordering new thermostat WP4449751; ordrng 1 WP4449751 (thrmst-fix)
Near Webster, NY 14580
Evan
Job Details: 04/13/2019
DRYER MAYTAG MEDB766FW0 Replacing motor due to old motor producing buzzing sound while unit was running. Replaced motor Ran test cycle Unit tested good
Near Ontario, NY 14519
Evan
Job Details: 04/13/2019
RANGE FRIGIDAIRE FGGF3054KFH Customer stated that unit was not getting up to temp. Removed lower rack to observe ignitor. Ran test preheat up to 350 Unit preheated up to 350 as it should. Opened door to let heat out of cavity. Closed door ignitor began to glow again and lit burner. Once unit hit 350 again flame would go out. Watched unit do this several timesTook temp readings while observing oven cycle unit is maintaining correct temperature.Cannot find issue with unit at this time. If issue persists order oven temp sensor (316490003)Customer to monitor and report back if issue persists
Near Rochester, NY 14609
Evan
Job Details: 04/13/2019
RANGE FRIGIDAIRE FGEF3055MFF Customer stated unit would not run a bake or broil cycle. Tested bake and broil elements for continuity all elements tested good (closed) checked voltage unit is receiving 240v. Control board is causing issue really on control board is failing. Control board will need to be replaced quoted customer for repair...(5304495521)Control Board $240.00(316419828) Overlay $16.00Labor $34.95 Service call fee $89.95 Customer has paid service call fee. Customer would like to discuss repair with husband and will contact office if they would like to proceed
Near Honeoye Falls, NY 14472
Dave F
Job Details: 04/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Replaced right hand door due to having a dent . Tested door tested good . No damage
Near Webster, NY 14580
Dave F
Job Details: 04/13/2019
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 Freezer drain was plugged . Ice freezing in the bottom . Cleaned debris out of drain tube and defrosted the ice build up . Drain is now clear and will work properly.
Near Pittsford, NY 14534
Dave F
Job Details: 04/13/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced sump pump. Due to no operation. Tested unit in auto diagnostics. Tested good .
Near Pittsford, NY 14534
Dave F
Job Details: 04/13/2019
DISHWASHER KITCHENAID KUDS30FXSS8 Chopper blade is worn out . Replaced chopper blade W10083957V .Tested unit in auto diagnostics. Tested good.; used 1 W10083957V (CHOPPER 4 BLADE) from stock
Near Rochester, NY 14606
Gary
Job Details: 04/13/2019
WASHER MAYTAG MVWB765FW1 "Unit had communication errors between user interface and main control, replaced main control ordering user interface.; rqstng P&A on 1 W11135391 (console)"
Near Webster, NY 14580
Evan
Job Details: 04/13/2019
DISHWASHER KITCHENAID KDPE234GPS0 Customer stated dishes were coming out wet at end of cycle. Checked for error codes. Unit was flashing f7e1 error code (no heat). Ran diagnostic cycle. During cycle discovered that water entering machine was cold causing thermostat to turn heater off. Spoke with customer about running hot water at sink briefly before starting unit to ensure hot water is entering unit. Also discovered customer was not using rinse aid. Recommended using rinse aid for better drying results also. Unit tested gold
Near Rochester, NY 14612
Gary
Job Details: 04/13/2019
RANGE WHIRLPOOL KSGB900ESS0 Replaced fan and control that were causing a slow fan error code. Replaced holder that the electrode was loose on front left.
Near Rochester, NY 14624
Gary
Job Details: 04/13/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW04 Remove jammed ice cube from icemaker not allowing icemaker to cycle.
Near Rochester, NY 14624
Gary
Job Details: 04/13/2019
COOKTOP WHIRLPOOL WFG525S0HV Replaced spark module that was sending a weak spark to the bake igniter. Tested OK.
Near Rochester, NY 14624
Gary
Job Details: 04/13/2019
DRYER WHIRLPOOL LG7681XSW3 "Replaced broken belt, checks okay; used 1 341241 (BELT) from stock"
Near Penfield, NY 14526
Evan
Job Details: 04/13/2019
RANGE WHIRLPOOL WEG750H0HZ0 Customer stated unit was not getting up to temp. Ran test preheat to 340 with digital thermometer in oven unit. Unit is off by 15 degrees according to thermometer. Calibrated unit up 15 degrees. Customer also stating door is not shutting properly does not seal at top correctly. Customer is going to monitor oven temp after calibration and report back to tech at next visit. Ordering door hinges ; ordrng 2 W11162113 (HINGE)s
Near Churchville, NY 14428
Gary
Job Details: 04/13/2019
REFRIGERATOR WHIRLPOOL WRF560SMHB00 Replaced watervalve that was leaking through and causing the water chute to freeze up. Cycle icemaker and unit filled okay.
Near West Henrietta, NY 14586
Steve
Job Details: 04/13/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Unassembled and reassembled the center vertical shelf seems to be to long. Took measurements. Center to center on bottom shelf screws to top shelf screws is 9 1/5 inches. The the vertical shelf is just shy of 9 3/4. Shelf is not on diagram. Called tech line twice and they do not have dimensions. Office is going to investigate ; ordrng 1 VERTICALSHELFASKJMFORHELP
Near Pittsford, NY 14534
Steve
Job Details: 04/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found water tube to ice maker leaking. Ordering water tube. ; ordrng 1 67006317 (tube-water)
Near Rochester, NY 14609
Shaiman
Job Details: 04/13/2019
WASHER MAYTAG MVWC465HW2 "Replaced control, calibration and auto tested. Unit testing good."
Near Canandaigua, NY 14424
Dave F
Job Details: 04/13/2019
OVEN JENN AIR JJW9827DDP Replaced hinges on lower oven for not closing the door all the way. Tested door . Tested good.
Near Rochester, NY 14620
Dave L
Job Details: 04/13/2019
REFRIGERATOR AMANA ASD2522WRS03 Bail arm extension has fallen off allowing ice to build up and drop on the fan through the air vent on the back wall. Removed cubes from fan housing and all other residual ice. Customer to monitor. Atec warranty.
Near Rochester, NY 14616
Dave L
Job Details: 04/13/2019
REFRIGERATOR AMANA ASD2275BRW00 Replaced icemaker due to a bad thermostat.
Near Lima, NY 14485
Steve
Job Details: 04/13/2019
WASHER MAYTAG MVWX700XW1 Found no cold water coming to washer. Cleaned debris from the water valve screen. The washer tested good. ; dspstn on spec-tagged invntry: 1 WPW10276397 PUMP
Near Rochester, NY 14626
Shaiman
Job Details: 04/13/2019
WASHER MAYTAG MVWX655DW Replaced suspension unit testing good
Near Rochester, NY 14624
Dave L
Job Details: 04/13/2019
REFRIGERATOR KENMORE 10656534400 Unit is not defrosting due to a failed control. Defrost complements testing good. Control 8201661 is discontinued. Customer is going to replace.
Near Perry, NY 14530
Steve
Job Details: 04/12/2019
DRYER AMANA NGD4655EW2 Found the vent was plugged with lint. Removed vent and removed lint. Found a screen that was collecting lint causing long dry times. The exterior vent flap is broken. Informed customer to have it replaced to keep birds out of vent.
Near Penfield, NY 14526
Evan
Job Details: 04/12/2019
RANGE MAYTAG MER8800FZ0 Customer is stating that unit is kicking breaker each time they run bake cycle and one of the upper burners. Ran test preheat with with oven to 325 and 2 upper burners on. Unit kicked breaker. Reset breaker ran test preheat again with amp clamp attached to L1 to monitor amperage draw. Unit is drawing 38 amps on a 50 amp breaker and kicking breaker. Breaker needs to be replaced. Oven itself is functioning as it should
Near Rochester, NY 14622
Evan
Job Details: 04/12/2019
RANGE AMANA AGR6603SFW2 Customer stated that right front burner was not lighting. Upon inspection right front burner ignitor was sparking but never lighting. Ignitor is failing to light. Replaced burner head. Ran test preheat Unit now lighting as it should Unit tested good
Near Rochester, NY 14617
Evan
Job Details: 04/12/2019
DRYER WHIRLPOOL LER5636PQ0 Customer stated unit was not powering on. Suspecting that thermal fuse is open. Tested thermal fuse. Fuse tested open. Replaced fuse Ran test cycle Unit tested goodTech is recommending cleaning of vent. Spoke with customer about possible cause for fuse blowing.Dryer Vent Wizard Scott Koepke(585)441-7227(cell) (866)498-7233(office) ; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Penfield, NY 14526
Evan
Job Details: 04/12/2019
OVEN WHIRLPOOL WFE320M0ES2 Replacing control board due to unit Shutting off randomly during bake cycle. Customer stated while baking cakes unit would shut off after having unit on 350 for 1 hour. Replaced control board Ran test preheat up to 350 Unit functioning as it should Unit tested good
Near Williamson, NY 14589
Evan
Job Details: 04/12/2019
WASHER MAYTAG MVWC416FW1 Customer stated unit was not spinning out items are coming out wet. Checked for error codes. Unit displaying f3e1 (pressure system fault) inspected pressure hose. While inspecting pressure hose discovered that hose had small pinhole causing pressure sensor not to read correctly Was able to trim hose and reinstall on control. Ran test cycle unit completed cycle as it should Ran rinse & spin to ensure unit was functioning properly. Unit tested good
Near Rochester, NY 14616
Evan
Job Details: 04/12/2019
OVEN WHIRLPOOL WOD51ES4ES01 Customer is stating that oven fan is producing chirping /clicking noise when fan is running. Customer had preheated oven before tech arrived. Tech was able to hear noise customer was referring too. Upper blower is causing noise.Ordering upper blower fan ; ordrng 1 WPW10176670 (BLOWER (FAN) UPPER)
Near Rochester, NY 14610
Gary
Job Details: 04/12/2019
VAN FORD E250 Spark plugs and oil change
Near Rochester, NY 14624
Gary
Job Details: 04/12/2019
DISHWASHER GE GHDA485N10ES Replaced actuator and spring. Checks okay.
Near Rochester, NY 14624
Gary
Job Details: 04/12/2019
OVEN KITCHENAID KOSE507ESS01 "Replaced open thermal fuse, checked okay."
Near North Chili, NY 14514
Gary
Job Details: 04/12/2019
WASHER WHIRLPOOL WTW4800BQ1 "Replaced seized drain pump, tested okay.; dspstn on spec-tagged invntry: 1 WPW10661045 PUMP"
Near Fairport, NY 14450
Dave F
Job Details: 04/12/2019
REFRIGERATOR MAYTAG MFF2258VEM6 Refrigerator handle loose found screws behind the handle were loose tightened screws and screws on the handle . Tested good .if problem persists order WPW10123795
Near Brockport, NY 14420
Dave L
Job Details: 04/12/2019
WASHER MAYTAG MHW6000AW0 Customer concerned with banging noise. Adjusted suspension. Unit testing good
Near Hilton, NY 14468
Dave L
Job Details: 04/12/2019
WASHER MAYTAG MVWB765FW0 Found unit with a slow drain code. Inspected pump. Did not find anything in pump. Ran service diagnostics. The unit passed. Customer states that unit will stop mid cycles when they try to do a load. Unit displayed a water hazard fault. Pressure hose looks good. Ordering control and valve. ; ordrng 1 W10920541 (cntrl-elec) and 1 W11165546 (VALVE)
Near Rochester, NY 14616
Dave L
Job Details: 04/12/2019
OVEN WHIRLPOOL MER8800FZ0 Replaced console due to runaway temp code. Customer to monitor. Parts covered per KB
Near Hilton, NY 14468
Dave L
Job Details: 04/12/2019
WASHER WHIRLPOOL WTW8500BW0 Customer has been experiencing a leak after doing several loads of laundry. Ran diagnostics to leak test. Recommending replacing detergent cup due to splashing and having the log valve changed to prevent other leaks. ; ordrng 1 WPW10552116 (dispenser)
Near Fairport, NY 14450
Dave F
Job Details: 04/12/2019
WASHER MAYTAG MVWX655DW1 Unit was having pressure sensor issues and would continue to fill past the normal amount of water. Replaced control . Calibrated unit . Ran in auto diagnostics and in normal cycle . Washer now is working as expected.
Near Hilton, NY 14468
Dave L
Job Details: 04/12/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Removed filter and put the housing back together. Light for the water on the UI is no longer illuminating. Ordering UI. Customer has an extended warranty.KB to get autho.Swpm4yrftj-1633477938Sr638890143; ordrng 1 WPW10397957 (cntrl-elec)
Near Palmyra, NY 14522
Dave F
Job Details: 04/12/2019
RANGE WHIRLPOOL WFG361LVQ2 Replaced temperature sensor. Bottom of oven had one of those mats that catch drips . It was covering the holes not allowing proper circulation of heat . Checked temperatures made sure they were correct 330 392 329 390 330 396 Average temp 361 . Calibrated oven down -10 . Tested good .
Near Victor, NY 14564
Steve
Job Details: 04/12/2019
DISHWASHER KITCHENAID KDTE254ESS2 Replaced motor sump for leaking. The dishwasher tested good.
Near Mount Morris, NY 14510
Steve
Job Details: 04/12/2019
FREEZER MAYTAG MQF1656TEW02 Found fan motor getting power but not running. Ordering fan motor; ordrng 1 WPW10236142 (motor-evap)
Near Honeoye Falls, NY 14472
Steve
Job Details: 04/12/2019
DISHWASHER WHIRLPOOL KDFE104DSS1 Pump not pushing water hard enough to drain. ; rqstng P&A on 1 3385556 (hose-drain) and 1 WPW10348269 (drain pump)
Near Rochester, NY 14616
Dave L
Job Details: 04/12/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer experiencing freezing temperatures in the fresh food. Product temperature at 38 on arrival but the milk that was sitting on the top shelf was partially frozen. Large items blocking airflow on the top shelf will cause freezing problems as well as loading its,s touching the back wall. When recommending that the customer move items I was called a "retard" and was told to "get the fuck out the house" and that "they shouldn't have sent my"stupid ass" out to her house. Was getting verbally assaulted out the door and it continued until I entered my vehicle. Sr77824597303"
Near Newark, NY 14513
Dave F
Job Details: 04/12/2019
WASHER WHIRLPOOL WFW9151YW00 Replaced drain pump . Tested unit . Tested good .; dspstn on spec-tagged invntry: 1 WPW10730972 PUMP
Near Pittsford, NY 14534
Steve
Job Details: 04/12/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Sr#7724598804 found sensor not reading humidity. Called tech line and they recommended replace control and humidity sensor. ; ordrng 1 W10833858 (sensor) and 1 W11342846 (CONTROL)
Near Rochester, NY 14626
Shaiman
Job Details: 04/12/2019
DRYER ROPER RED4516FW Replaced motor.
Near Lyons, NY 14489
Dave F
Job Details: 04/12/2019
WASHER WHIRLPOOL WTW7300DW0 Replaced user interface with one that was already there from previous visits . Calibrated washer and ran unit in diagnostics. Tested good .
Near Geneva, NY 14456
Dave F
Job Details: 04/12/2019
WASHER MAYTAG MVWC565FW1 Washer had error code F8E1 long fill error code and F5E3 lid lock failure Removed water line to find the water valve filters were plugged causing the long fill error code . Removed filters cleaned . Replaced lid lock and ran washer in calibration. Ran auto diagnostics. Washer tested good .
Near Rochester, NY 14617
Shaiman
Job Details: 04/12/2019
WASHER MAYTAG MHW5630HW0 Tested unit in manual and auto diagnostics multiple times. Could not recreate any issues.
Near Rochester, NY 14626
Shaiman
Job Details: 04/12/2019
RANGE WHIRLPOOL WFE770H0FZ2 Multiple door parts and cooktop damaged. Replacing parts accordingly.; ordrng 1 W10872562 (cooktop) and 1 W10903747 (glass-door) and 1 W11205076 (TOP TRIM) and 1 WPW10297318 (liner-door) and 1 WPW10481433 (nameplate) and 1 WPW10618239 (hndle-door)
Near Canandaigua, NY 14424
Dave F
Job Details: 04/12/2019
WASHER MAYTAG MVWB835DW3 User interface knob is not turning when it is turned needs user interface ordering user interface W11115285 and control W11170706 ordering console a well W11102318; ordrng 1 W11102318 (console) and 1 W11115285 (panel-cntl) and 1 W11170706 (cntrl-elec)
Near Webster, NY 14580
Evan
Job Details: 04/11/2019
DRYER WHIRLPOOL WGD94HEAW0 Idler pulley was still sticking cleaning pulley and shaft. Suggesting replacing pulley. Replaced pulley Ran test cycle unit tested good Labor is ATEC warranty Charging for part; used 1 W10837240 (PULLEY-IDLER) from stock
Near Henrietta, NY 14467
Gary
Job Details: 04/11/2019
DRYER GE DHDSR46EE1WW "Replaced broken belt, tested okay."
Near Rochester, NY 14626
Dave L
Job Details: 04/11/2019
DRYER WHIRLPOOL LGR8648LW0 Unit was not heating due to failing gas coils. Replaced gas coils. Unit tested good. ; used 1 279834 (COIL KIT) from stock
Near Rochester, NY 14616
Dave L
Job Details: 04/11/2019
DISHWASHER KITCHENAID KDTE254ESS1 Checked unit for burner odor. Smelled a slight odor when door was opened. Ran diagnostics. U it functioning as designed. Debris were likely caught under heater in a previous cycle which has caused an odor. Recommending cleaning with afresh.
Near Rochester, NY 14622
Dave L
Job Details: 04/11/2019
REFRIGERATOR WHIRLPOOL KRFC300EBS00 Unit was not dispensing or making ice due to a frozen water bladder. Freed bladdar restriction. Unit testing good
Near Honeoye Falls, NY 14472
Dave F
Job Details: 04/11/2019
DRYER WHIRLPOOL MED7000XG0 Drying not turning on . Found the thermal fuse was blown . Replaced fuse with truck stock WP339251 . Tested unit . Removed error codes . Tested good .; used 1 WP3392519 (FUSE-THERMAL) from stock
Near Pittsford, NY 14534
Dave F
Job Details: 04/11/2019
OVEN-MW COMBO GE JKP90DP3WW User interface has stuck key causing the oven light to turn on and off . Replaced user interface. Tested unit tested good .
Near Churchville, NY 14428
Gary
Job Details: 04/11/2019
REFRIGERATOR WHIRLPOOL WRF560SMHB00 Water valve leaking through and causing ice buildup at water chute to the icemaker.; ordrng 1 WPW10279909 (valve-inlt)
Near North Chili, NY 14514
Gary
Job Details: 04/11/2019
WASHER WHIRLPOOL WTW4800BQ1 "Drain pump is seized and not draining unit, Unit needs drain pump, see sticky notes.; ordrng 1 WPW10661045 (drain pump)"
Near Rochester, NY 14624
Gary
Job Details: 04/11/2019
COOKTOP WHIRLPOOL WFG525S0HV "Unit is not sparking at the bake burner consistently but is at the broil, unit has updated insulated harness, ordering DSI. ; ordrng 1 W11162730 (module-spk)"
Near Farmington, NY 14425
Dave F
Job Details: 04/11/2019
MW-HOOD COMBO WHIRLPOOL WMH31017FS0 Door switch on microwave has failed installed interlock W11244494 . Tested door tested good . Microwave making clicking noises and turn table not turning all the time . Found the turn table motor is going bad . Customer may want to repair motor but not right now . Part for that is W10642989 ; used 1 W11244494 (INTERLOCK) from stock
Near Pittsford, NY 14534
Evan
Job Details: 04/11/2019
OVEN WHIRLPOOL RBD275PDQ14 Customer stated unit was flashing error codes upon inspection discovered Unit is flashing f3e2 error code (temp sensor error) Took ohm reading on original sensor.Sensor is failing Ordering temp sensor Returning 4/12; schdld next appmnt for 4/12 FRI 9-12
Near Fairport, NY 14450
Dave F
Job Details: 04/11/2019
RANGE ELECTROLUX EW30ES65GSE Oven is working as it should no odd noises . Customer will monitor.
Near Rochester, NY 14621
Evan
Job Details: 04/11/2019
RANGE WHIRLPOOL WFE320M0ES2 Customer stated unit was not powering on. Checked incoming voltage. Upon checking voltage discovered that terminal block had broken causing L1 to make contact with cabinet causing control board to short out. Board is not responding to commands. Ordering control Ordering terminal block ; ordrng 1 W11122560 (CONTROL ) and 1 WPW10245259 (TERMINAL BLOCK)
Near Rochester, NY 14617
Evan
Job Details: 04/11/2019
WASHER MAYTAG MVWB300WQ1 "Customer stated they were hearing metal on metal while using machine. Upon inspection discovered bearing was failing causing issue .Replaced bearing Ran test cycle During test cycle unit was struggling to drain water from tub. Pump is working intermittently Ordering drain pump ; ordrng 1 W10536347 (DRAIN PUMP), used 1 W10435302 (BEARING) from stock"
Near Rochester, NY 14626
Shaiman
Job Details: 04/11/2019
MICROWAVE WHIRLPOOL WML55011HB Right side control panel is damaged. Replacing. ; ordrng 1 W11206155 (RIGHT CONTROL)
Near Spencerport, NY 14559
Gary
Job Details: 04/11/2019
DISHWASHER WHIRLPOOL WDT910SAYM1 "Replaced leaking door gasket, checks okay.; dspstn on spec-tagged invntry: 1 W10300924V GASKET"
Near Rochester, NY 14623
Shaiman
Job Details: 04/11/2019
WASHER WHIRLPOOL WFW5620HW0 Wrong part ordered. Reordering parts.; ordrng 1 W11316255 (VALVE SINGLE) and 1 W11316256 (VALVE DOUBLE)
Near Nunda, NY 14517
Steve
Job Details: 04/11/2019
WASHER MAYTAG MVWX655DW1 Found the washer was bouncing on right front leg. Adjusted all the legs and tested with load of clothing. The washer tested good.
Near Rochester, NY 14626
Dave L
Job Details: 04/11/2019
REFRIGERATOR GE GSCS3PGXCFSS The fill tube is freezing over preventing water from dispensing. Ordering fill tube heater kit. ; ordrng 1 WR49X10173 (dispenser water tube)
Near Dansville, NY 14437
Steve
Job Details: 04/11/2019
WASHER WHIRLPOOL WFW75HEFW0 Found finish nails in the pump that was stopping the pump from draining. Removed nails and the washer tested good.
Near Livonia, NY 14487
Steve
Job Details: 04/11/2019
DRYER MAYTAG MEDB855DC0 Replaced rollers and idler with maintenance kit for squealing while running the dryer tested good. ; used 1 4392067 (REPAIR KIT) from stock
Near Canandaigua, NY 14424
Steve
Job Details: 04/11/2019
DRYER MAYTAG DCCB330GT0AC Found lint screen missing and the vent was full of lint. Removed lint. Found blower has bad bearing. The unit will need a blower and possibly a motor. On testing thermostats the one by the burner fell crumbled. The thermostat is discontinued. Recommended customer replace the dryer.
Near Honeoye Falls, NY 14472
Steve
Job Details: 04/11/2019
OVEN WHIRLPOOL KODE500ESS02 Sr#7724591393 called tech line for persistent f2e1 error causing no operation. Tech line wanted the vent sealed with metal tape for moisture getting behind console.
Near Victor, NY 14564
Dave F
Job Details: 04/11/2019
REFRIGERATOR GE GSCF3PGXCFWW Left hand bracket that holds the ice bucket and icemaker has broken . Needs new bracket ordering new bracket WR72X10240; ordrng 1 WR72X10240 (refrigerator drawer)
Near Webster, NY 14580
Dave L
Job Details: 04/11/2019
WASHER MAYTAG MVWB765FW3 Sr77245880552Unit was not finishing properly. Valve was pulsing. Replaced valve. Went over use and care with customer for white residue issue.
Near Fairport, NY 14450
Dave F
Job Details: 04/11/2019
WASHER MAYTAG MVWB835DW1 Washer not showing anything on user interface. Checked power from control board has 5 volts D.C also has F6E2 error code UI cannot Hear ACU. . Led light on control is on showing the control is powering up. Order new user interface W10861510 and bring control with just in case W11024149; rqstng P&A on 1 W10861510 (console) and 1 W11024149 (cntrl-elec)