Service History 162 - Appliance Tec

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Rochester, NY 14616

James

Job Details: 08/17/2021

Replaced jazz board and rh gasket. Molded gasket with heat gun. ; dspstn on spec-tagged invntry: 1 W10830162 GASKET and 1 WPW10503278 ADC - JAZZ

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Rochester, NY 14620

Evan

Job Details: 08/17/2021

Customer stating lid will not unlock. Found relay for lid lock is failing on control. Relay continually clicks but never actuates lock. Ordering control and latch ; ordrng 1 W11188527 (cntrl-elec) and 1 WPW10482836 (latch)

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Hilton, NY 14468

Dave L

Job Details: 08/17/2021

The transmission is leaking into the motor ordering great case and motor ; ordrng 1 W11455453 (Gear case) and 1 W10754161 (Rotor) and 1 W10754158 (Stator)

We serviced a

KENMORE DRYER

Model 6800

Near Rochester, NY 14612

Dave L

Job Details: 08/17/2021

"Dryer was making a noise during use due to a worn belt idler. Replaced idler and tested. ; used 1 279640 (Idler), and 1 Sh (Sh) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF991B00M01

Near Hemlock, NY 14466

Steve

Job Details: 08/17/2021

"Found fresh food section evaporator frosted with no ice at all. Removed frost , replaced fan for not always running and replaced thermistor that was in harness kit with fan. Changed to daily defrost. ; used 1 W11033168 (Fan), and 1 Sh15 (Shipping) from stock"

We serviced a

MAYTAG WASHER

Model MVWC400XW2

Near Hemlock, NY 14466

Steve

Job Details: 08/17/2021

Found the pump is just vibrating and not pumping out water. The bearing is also getting a little loud. Quoted for pump repair. ; rqstng P&A on 1 W10276397 (Pump) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL FREEZER

Model WRS322FDAM04

Near Rochester, NY 14615

James

Job Details: 08/17/2021

LEDs off. Replaced ff and freezer LEDs and both turned on shortly after. Unit functions properly.

We serviced a

WHIRLPOOL RANGE

Model WFG505MOBS3

Near Rochester, NY 14615

James

Job Details: 08/17/2021

Glass broke when handle came off. Replaced glass and handle.

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB06

Near Rochester, NY 14613

James

Job Details: 08/17/2021

Freezer frozen. Found frost in air diffuser. Defrosted freezer and replaced thermistor. Switched door hinges so door will self close ; used 1 Wpw10383615 (Thermistor) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814QW4A

Near Rochester, NY 14605

James

Job Details: 08/17/2021

Replaced gaskets and door bushings. Unit functions properly

We serviced a

AMANA DRYER

Model NED4655EW1

Near Irondequoit, NY 14609

James

Job Details: 08/17/2021

Clothes coming out damp and wrinkled. Checked vent to outside and had good airflow. Suspect washer not spinning out causing issue. Customer is to monitor for possible timer issue.

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near Rochester, NY 14609

James

Job Details: 08/17/2021

"Unit locked closed. Replaced lid lock and verified operation. One year warranty on repair. ; dspstn on spec-tagged invntry: 1 W10404050 SWITCH-LID , used 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rochester, NY 14615

Dave L

Job Details: 08/17/2021

Replaced damaged left freezer rail. Unit functioning normally.

We serviced a

WHIRLPOOL WASHER

Model LSR8433KQ0

Near Rochester, NY 14619

Evan

Job Details: 08/17/2021

Customer stated that unit is failing to agitate properly. Discovered that gear case has failed internally unit will not move drive shaft during agitation only spin. Gear case will need to be replaced. Customer does not want to proceed at this time. Collecting service call fee

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14621

Evan

Job Details: 08/17/2021

Customer is stating that unit is producing noise while in use. Discovered that left side roller was seized and would not spin. Replaced rollers using repair kit. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14623

Steve

Job Details: 08/17/2021

Tested washer and it is working as expected. Calibrated washer and the washer is working as expected. ; dspstn on spec-tagged invntry: 1 W11116592 CONTROL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ00

Near Pittsford, NY 14534

Steve

Job Details: 08/17/2021

"When pulling out the water filter a small amount of water comes out ont floor of housing. The housing does not leak while being used. Quoted for filter housing. ; rqstng P&A on 1 W11162041 (Filter housing), ordrng 1 Sh15 (Shipping)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Rochester, NY 14618

Steve

Job Details: 08/17/2021

Found water valve shorted causing no ice production. Ordering valve. Customer paid in full; ordrng 1 WPW10420083 (Valve) and 1 Sh15 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Rochester, NY 14623

Steve

Job Details: 08/17/2021

The refigerator has no charge. Reschedule for sealed system tech. ; schdld next appmnt for 8/23 MON !

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near West Henrietta, NY 14586

Steve

Job Details: 08/17/2021

Replaced door seal for frayed seal that was causing heat to escape through door. The door tested good.

We serviced a

MAYTAG WASHER

Model MVWB850YW1

Near Caledonia, NY 14423

Steve

Job Details: 08/17/2021

The drain stays on for extended period after wash is done. Made sure pressure part was clear. Possible main control fault. The main control is discontinued

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rochester, NY 14626

Dave L

Job Details: 08/17/2021

"Unit is loud due to a bad motor Mount ordering motor; ordrng 1 279827 (Motor) and 1 WP694089 (Blower), dspstn on spec-tagged invntry: 1 4392065 REPAIR KIT"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14626

Dave L

Job Details: 08/17/2021

Replaced hub and wash plate due to unit not spinning. Calibrated and tested ok

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rochester, NY 14626

Dave L

Job Details: 08/17/2021

"Found dishwasher is leaking through heater seals. Quoted 314.46 for heater. Customer will let us know when they are ready to proceed ; rqstng P&A on 1 W10703867 (Heater), ordrng 1 Sh, dspstn on spec-tagged invntry: 1 W10876537 PUMP-DRAIN"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW01

Near Brockport, NY 14420

Dave L

Job Details: 08/17/2021

Customer still having defrost issue. Heater and thermistor testing ok. Ordering control; ordrng 1 W11382529 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS4

Near Webster, NY 14580

Evan

Job Details: 08/17/2021

Customer stated that unit is failing to clean dishes. Checked for error codes. Unit was displaying code 4-3 for wash motor failure. Unit is filling and draining properly but never moving water through the cabinet. Replaced wash motor and tested unit. Ran diagnostic cycle. Unit completed cycle as it should. Unit tested good ; dspstn on spec-tagged invntry: 1 W11085683 SUMP&MOTOR

We serviced a

KITCHENAID COOKTOP

Model KFGU766VSS04

Near Webster, NY 14580

Evan

Job Details: 08/17/2021

Replacing spark module due to unit still producing beeping at random times when unit is not in use. Replaced module and tested allBurners and functions on cooktop. Customer to monitor and contact office if issue persists. Part covered under ATEC warranty

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HW4

Near Irondequoit, NY 14617

Dave F

Job Details: 08/17/2021

Replaced door to unit due to being cracked. Unit tested good.

We serviced a

WHIRLPOOL OVEN

Model WFG535S0JS1

Near Rochester, NY 14625

Dave F

Job Details: 08/17/2021

Bake and broil not lighting . Unit will spark but no signs of gas . Did not hear the gas valve open . Ordering gas valve and controls .; ordrng 1 W11162730 (module-spk) and 1 W11258611 (cntrl-elec) and 1 W11449506 (Gas valve)

We serviced a

KITCHENAID OVEN

Model KFGC500JPA01

Near Webster, NY 14580

Dave F

Job Details: 08/17/2021

Oven sliding rack will hit the door when you pull the rack out . When it is in the lowest position . . Door is seated correctly and is opening at 90 degrees . Called techline SR 7731523289 techline is sending in product review . use and care guide W11177370b . Will have to wait for response ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXY04

Near Fairport, NY 14450

Dave F

Job Details: 08/17/2021

"Tested power at ice maker. Not receiving power. Checked connector under unit that leads to ice maker. Receiving 120volts at connector. Checked continuity for wiring harness in door. Neutral wire has no continuity. Examined wiring harness at bottom of door and found white, black and blue wires were broken. Used connector to reconnect wires. Ice maker cycled, and called for water. Unit tested good. Customer understands we cannot warranty repair."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS0

Near Pittsford, NY 14534

Dave F

Job Details: 08/17/2021

"35 in freshfood and 5 in freezer . Tested defrost. Defrosting. Tested evap fan, tested good. Tested compressor, tested good. Tested damper, damper working. Checked frost pattern after defrost, good pattern after just a few minutes. Turned humidity control on. Thermistors were reading temps in diagnostics. lol gaskets are sealing well. Turned freezer temp down to -5 Customer will monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Victor, NY 14564

Dave F

Job Details: 08/17/2021

"Ice bridging causing ice to not dispense consistently. Raised up front of unit to fix bridging and allowing ice to dispense as expected. Tested 3 way valve, tested good. Tested evap fan. Tested good with no noise. Allowed compressor to turn on by itself and no noises when running. Pulled unit out from wall. Could not find anything that could cause a noise. Noticed condenser hanging low and hitting floor causing noise. Placed foam under condenser. Not making noise any longer. Unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAH02

Near Geneseo, NY 14454

Dave F

Job Details: 08/17/2021

Frost build up on freezer back wall hitting evap fan making a lot of noise . Defrost is working . Evap fan is working . Checked 3 way valve and that is working correctly. Cleared frost and checked door gaskets all are sealing . Customer will monitor. Changed defrost mode to basic from adaptive. Unit tested good .

We serviced a

KITCHENAID REFRIGERATOR

Model KRBX109EWH00

Near Irondequoit, NY 14617

James

Job Details: 08/17/2021

"Unit running non stop and not cooling ff section. Evaporator frozen. Tested heater in diagnostics. Jazz board has failed. Called techline. 7731517390. Replaced jazz board and ran forced defrost. Warranty SC and labor. ; used 1 W10503278 (), and 1 Sh15 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Irondequoit, NY 14617

James

Job Details: 08/17/2021

Unit building up moisture in ff section and icemaker making grinding noise. Need gasket and icemaker. Customer claims whirlpool authorized repair. Need authorization. W10830162. W10884390; ordrng 1 Sh15

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW2

Near Mount Morris, NY 14510

Steve

Job Details: 08/17/2021

Found control acting erratic with filling during spin cycle and lid lock staying on. Ordering control. ; ordrng 1 W11498190 (Control)

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Penfield, NY 14526

Evan

Job Details: 08/17/2021

Customer stated that unit was leaking water coming from back of machine. Checked for error codes. No codes present. Found that leak was coming from hot water inlet. Found that hose was not properly threaded onto fitting causing issue. Reseated connection and tested unit. Could not replicate issue once doing so. Ran diagnostic cycle. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Perry, NY 14530

Steve

Job Details: 08/16/2021

"Tested washer and could not find any abnormal noise. Customer also stated it quit early. Tested in diagnostics and all functions worked as expected. Tested with large blanket and agitated and spun,out properly. Customer is going to monitor. Performed factory reset."

We serviced a

MAYTAG DRYER

Model MEDC415EW1

Near Webster, NY 14580

Dave F

Job Details: 08/16/2021

Replaced push to start button and timer on unit. Tested unit. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10185992 TIMER

We serviced a

MAYTAG REFRIGERATOR

Model WPW10287601

Near Rochester, NY 14623

Dave F

Job Details: 08/16/2021

Replaced door switch and housing for freezer section. Replaced gasket for ice maker to ice chute in door. Tested unit. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6NBEXRS00

Near North Chili, NY 14514

Dave F

Job Details: 08/16/2021

Unit still not defrosting . Tested heater in diagnostics heater turns on . Bi metal is good . Unit needs other control board in rear WPW10135090 and control in front WPW10167169 . Both are no longer available customer is going to call extended warranty company .

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Caledonia, NY 14423

Steve

Job Details: 08/16/2021

Customer is calling to reschedule ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDPM354GPS0

Near Hamlin, NY 14464

Dave L

Job Details: 08/16/2021

Replaced sump due to wash motorFilter jamming motor impeller. Unit tested ok

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSSA

Near Rochester, NY 14624

Dave F

Job Details: 08/16/2021

"Replaced spray arm, chopper blade and door gasket on unit. Tested unit in diagnostics. Unit tested good. ; dspstn on spec-tagged invntry: 1 W10083957V CHOPPER 4 BLADE and 1 W11177741 GASKET"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Ionia, NY 14475

Steve

Job Details: 08/16/2021

Found the filter was restricted . Removed filter and the water works as expected

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Rochester, NY 14606

Dave F

Job Details: 08/16/2021

Noticed small ice cubes in bin. Found cause to be slow water flow when tested at water dispenser. Pulled unit out away from wall slightly and water flow improved. Tested ice maker and ice maker is cycling. If ice maker production doesnt improve order ice maker W10884390

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS00

Near Rochester, NY 14621

Dave F

Job Details: 08/16/2021

Customer no longer needs service.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Mendon, NY 14506

Steve

Job Details: 08/16/2021

"Replaced motor for getting power but not running. The dishwasher tests good. ; dspstn on spec-tagged invntry: 1 WPW10605057 PUMP , used 1 Sh15 (Shipping) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Pittsford, NY 14534

Steve

Job Details: 08/16/2021

Ordering seal for frayed seal ; ordrng 1 W10861521 (Seal)

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFH00

Near Webster, NY 14580

Dave F

Job Details: 08/16/2021

34 degrees in fresh food section and 5 in freezer . Called techline Sr 7731428936 . Techline put unit in for exchange no further recommendations on fixes . Left ice maker with customer .

We serviced a

MAYTAG DRYER

Model MEDC415EW1

Near Webster, NY 14580

Dave F

Job Details: 08/16/2021

Replaced push to start button and timer on unit. Tested unit. Unit tested good. ; dspstn on spec-tagged invntry: 1 WPW10185992 TIMER

We serviced a

MAYTAG DRYER

Model MDG5500AWW

Near Pittsford, NY 14534

Steve

Job Details: 08/16/2021

Found the user interface is not always responding. The dryer needs a ui. The UI is no longer available. The customer is going to replace. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE-THERMAL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Webster, NY 14580

James

Job Details: 08/16/2021

Replaced fan harness and defrosted evaporator. Tested thermistors in diagnostics and they passed. Customer is to monitor ice production. If problem persists replace Icemaker; dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER

We serviced a

AMANA RANGE

Model AGR5725RDQ

Near Webster, NY 14580

James

Job Details: 08/16/2021

Complaint of clock being dead but cooktop working. Upon arrival clock was on. Bake ignited in about 45 seconds. Checked bake and broiler. Outlet has proper polarity. Disconnected control and reconnected then preheated oven. Unit functions properly. Customer is to monitor if problem persists replace control. WP74009217 199Shipping 15Labor 106.75; dspstn on spec-tagged invntry: 1 12400035 IGNITOR

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EBS00

Near Webster, NY 14580

James

Job Details: 08/16/2021

Replaced rh gasket and molded with heat gun. Left other gasket with customer. Turned on moisture control for condensation on mullion.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EWH01

Near Rochester, NY 14609

James

Job Details: 08/16/2021

Replaced control and thermistor. Reset power and temperature corrosponded with actual ff temp. ; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1814LWJA

Near Rochester, NY 14605

James

Job Details: 08/16/2021

Replaced both gaskets and verified doors are sealing.

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFH00

Near Irondequoit, NY 14622

James

Job Details: 08/16/2021

Unit frosting along top edge of freezer and frost on food. Called techline they recommend replacing gasket or door. Sr7731503778. Door liner comes very close to contacting freezer liner and is potentially binding and propping door ajar. Ordering door. If door doesn't resolve problem then problem is freezer liner. ; ordrng 1 WPW10612925 (Badge) and 1 LW10668769 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Rochester, NY 14610

Dave F

Job Details: 08/16/2021

Ice building up on left side of freezer ceiling. Noticed a gap at top left corner of freezer door gasket. Heated and reseated gasket. Gasket now making tight seal all the way around. Unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Pittsford, NY 14534

Dave F

Job Details: 08/16/2021

Replaced right side fresh food section door. Heated and reseated gasket for door. Replaced ice bin in freezer section. Unit tested good. Shallow bin W10326335. Medium bin W10308869

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Irondequoit, NY 14617

James

Job Details: 08/16/2021

Unit disconnected and in flooded basement can't work in space. ; saved tckt

We serviced a

MAYTAG RANGE

Model MVW7232HW0

Near Fairport, NY 14450

Steve

Job Details: 08/16/2021

Replaced lid strike for broken strike that was preventing wash. The washer tests good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHB02

Near Fairport, NY 14450

Steve

Job Details: 08/16/2021

Found gaps in the frame causing warm air to enter freezer causing ice to form on left side. The fresh food section has shelves directly under damper that may be causing freezing. Recommended to move shelves lower and to keep food from touching back wall. Caulked frame to prevent warm air from entering freezer.

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW1

Near Rochester, NY 14617

James

Job Details: 08/16/2021

Replaced pump and harness. Ran drain and spin cycle successfully. Unit functions properly.

We serviced a

WHIRLPOOL DRYER

Model WED8300SW2

Near Rochester, NY 14613

Evan

Job Details: 08/16/2021

Replacing idler pulley and bracket due to original bracket being bent causing unit not to tumble properly. Replaced bracket. Unit tested good; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER

We serviced a

AMANA RANGE

Model AGR6603SFB2

Near Rochester, NY 14605

Evan

Job Details: 08/16/2021

Customer stated that unit is flashing f1e0 error. Discovered code relates to internal board failure. Replaced control and tested unit. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rochester, NY 14619

Evan

Job Details: 08/16/2021

Replacing bezel and lid lock due to bezel breaking when attaching latch. Replaced bezel. Unit tested good

We serviced a

WHIRLPOOL WASHER

Model GHW9400PW4

Near Rochester, NY 14618

Evan

Job Details: 08/16/2021

Customer stated unit was flashing suds error messsge and also f02 (long drain) error. Inspected drain pump filter and found filter full of debris. Cleaned filter trap. Also cleaned air trap. Air trap was full of debris also. Reassembled unit and also replaced dryer vent for customer( customer had new vent) unit tested good

We serviced a

KENMORE WASHER

Model 11027841600

Near Shortsville, NY 14548

Steve

Job Details: 08/16/2021

Replaced drain hose for leaking. The washer tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Canandaigua, NY 14424

Steve

Job Details: 08/16/2021

Found motor getting power but not running. Ordering motor. Ordering linen suppressors for possible line noise from previous products. ; ordrng 1 W11087376 (Pump motor) and 1 12001500 (Line suppressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Hilton, NY 14468

Dave L

Job Details: 08/16/2021

Bail arm has become disconnected preventing ice. Fill tube was frozen again. The customer is aware that they need to have the needle valve replaced to prevent this. Defrosted tube again and reseated bail arm. Can not service fill tube again until needle valve is replaced.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2067AES

Near Rochester, NY 14612

Dave L

Job Details: 08/16/2021

Found broken water line at end of filter housing/ reservoir. Ordering filter housing ; ordrng 1 WP12956202 (Water tank) and 1 Sh (Sh)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB05

Near Rochester, NY 14612

Dave L

Job Details: 08/16/2021

Unit is dripping from ice door. Light is visible through separator seal. Ordering separator. ; ordrng 1 W11423782 (Separator)

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Rochester, NY 14616

Dave L

Job Details: 08/16/2021

Found ice maker fill tube leaking into freezer causing the door to remain open. Removed ice and securelyFastened tube extender to fill tube. Leak went away. ; dspstn on spec-tagged invntry: 1 W11190084 TUBE-DRAIN

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rochester, NY 14615

Dave L

Job Details: 08/16/2021

Unit would not spin or agitate because the capacitor connector had become disconnected from the motor capacitor. Reconnected. Unit tested ok.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS

Near Rochester, NY 14626

Dave L

Job Details: 08/16/2021

Dispenser door will not close. Replaced dispenser. Unit tested ok. ; dspstn on spec-tagged invntry: 1 W10861000 DISPENSER

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rochester, NY 14626

Dave L

Job Details: 08/16/2021

Dishwasher is leaking into float pan. Ran unit to identify leak. Customer was using regular dish soap in place of dishwasher detergent. This is causing the unit to suds up and over the front of the tub and into drip pan. Removed suds. Went over use and care with the customer

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Spencerport, NY 14559

Dave L

Job Details: 08/16/2021

Replaced crisper holder.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKB0

Near Webster, NY 14580

Evan

Job Details: 08/16/2021

Replaced acu due to acu failing to send power to pump. Replaced acu still waiting on drain pump. Scheduling for 8/20 to return with pump; ordrng 1 W11497943 (DRAIN PUMP )

We serviced a

WHIRLPOOL DRYER

Model WGD9470WW2

Near Rochester, NY 14609

Evan

Job Details: 08/16/2021

"Customer stated that unit was producing noise while in use. Discovered that rollers and pulley were sticking causing issue. Used dryer repair kit and replaced all parts listed in kit. Cleaned cabinet also. Ran unit for customer. Unit tested good ; dspstn on spec-tagged invntry: 1 279640 PULLEY-IDLER , used 1 4392067 (REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DC3

Near Rochester, NY 14609

Evan

Job Details: 08/16/2021

"Customer stated that unit would not start cycle and was shutting off. Discovered error code f5e2 for lid lock failure. Replaced lid lock and tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 W11170706 CONTROL , used 1 W10810403 (LID LOCK ASSY) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model DGBD2438PF0A

Near Rochester, NY 14622

Evan

Job Details: 08/16/2021

Customer stated that units very noisy while in use. Discovered bearing inside wash motor has failed causing issue. Replaced wash motor and tested unit. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Rochester, NY 14612

Dave L

Job Details: 08/10/2021

The refrigerator is chiming at the customer when theyre getting a glass of water from the dispenser. Customer does not have a water filter installed because filtration is happeningBefore it gets to the unit.Because there is not filter installed the filter switch alarm is sounding. Taped switch closed to stop the alarm.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Geneseo, NY 14454

Steve

Job Details: 08/10/2021

Placed shifter for not agitating. The washer tested good. ; used 1 Wpw10006355 (Actuator) from stock

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Piffard, NY 14533

Steve

Job Details: 08/10/2021

Replaced ui for erratic operation the washer tested good. ; dspstn on spec-tagged invntry: 1 W10911040 PANEL- CNTRL

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILBL6

Near Mumford, NY 14511

Steve

Job Details: 08/10/2021

"Found the start button on user interface is not responding. Quoted for ui and customer is going to discuss with spouse. ; rqstng P&A on 1 WP8531816 (Console) and 1 Sh15 (Shipping), dspstn on spec-tagged invntry: 1 8193762 FUSE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFE04

Near Rochester, NY 14624

Dave L

Job Details: 08/10/2021

"Replaced locked compressor. Unit began cooling after repair. ; ordrng 1 Sh (Sh), dspstn on spec-tagged invntry: 1 W11504429 COUPLER 7.5X 6 BR"

We serviced a

ROPER DRYER

Model REX3514PQ0

Near Mumford, NY 14511

Steve

Job Details: 08/10/2021

Tested dryer and the power was good. The unit heated and worked as expected.

We serviced a

KITCHENAID DRYER

Model KEYS850JQ0

Near Rochester, NY 14625

Evan

Job Details: 08/10/2021

Customer stated that unit was not operating. Discovered that thermal fuse tested open. Replaced fuse. Tested unit. Unit tested good ; dspstn on spec-tagged invntry: 1 WP3390719 FUSE-THERMAL

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rochester, NY 14624

Dave L

Job Details: 08/10/2021

Customer found what appeared to be oil on the floor near the washer. Substance was no longer there when I arrived. No signs of oil coming from the gearcase or drive system. Ran multiple test cycles to verify. Unit testing ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Rochester, NY 14616

James

Job Details: 08/10/2021

Rh door gasket torn. Complaint of intermittent over freezing in freezer. Ordering gasket and jazz board; ordrng 1 WPW10503278 (Control) and 1 W10830162 (Gasket)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Rochester, NY 14616

Dave L

Job Details: 08/10/2021

Replaced water level system. Unit sensing water level ok. Drain system is clogged. The customer is aware that this is not something covered under warranty. They opted to find their own solution to this issue. ; dspstn on spec-tagged invntry: 1 WPW10448876 SWITCH- WL

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Victor, NY 14564

Dave F

Job Details: 08/10/2021

"Replaced UI and control on washing machine. Calibrated unit. Tested unit in auto diagnostics, everything functioning as expected. Unit tested good."

We serviced a

WHIRLPOOL OVEN

Model WOS51ES4ES01

Near Penfield, NY 14526

Evan

Job Details: 08/10/2021

Customer stated that unit is producing a buzzing sound. Discovered that bracket for cord was loose causing issue. Tightened bracket and tested unit. Ran preheat to 350. Unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Penfield, NY 14526

Dave F

Job Details: 08/10/2021

"Cycled ice maker, ice maker cycled. Noticed ice maker fill tube was frozen. Check voltage at harness and is receiving 117 volts. Ohmed fill tube heater and it tested open being not good. Unit needs new freezer door. Customer is going to contact customer service. Freezer door part number is LW11026425."

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Rochester, NY 14610

Dave F

Job Details: 08/10/2021

"Water dispenser leaking water. Tested dispenser and there was air in the line and after taking cup away had a few drips. Noticed water leaking from upper left hinge area of fresh food section. Found water leaking from water line at quick connect. Removed quick connect, cleaned ends of lines and reinserted lines. Tested water dispenser and it is working as normal with no leaking at hinge."

We serviced a

WHIRLPOOL WASHER

Model TAWS700EQ2

Near Pittsford, NY 14534

Steve

Job Details: 08/10/2021

Ordering lid latch for not spinning or draining.; ordrng 1 3949247V (Lid lock) and 1 Sh15 (Shipping)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Pittsford, NY 14534

Steve

Job Details: 08/10/2021

"Found the drive hub was worn and unit was not spinning out properly. Replaced drive hub and washer tested good. ; used 1 W10528947 (Hub), and 1 Sh15 (Shipping) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Fairport, NY 14450

Evan

Job Details: 08/10/2021

Replacing latch due to latch failing to acknowledge strike when shutting door. Replaced latch tested unit. Unit tested good